118 jobs found

Job Description Job Description Salary: $93,600-$135,000 Position Overview PLCs Plus International is seeking a lead senior systems programmer / manager for the development of SCADA applications and PLC coding. This will include Control Room Human Machine Interface (HMI), Operator Interface Terminal (OIT), Programmable Logic Controllers (PLC), SCADA Historians, and Remote Alarm Systems. Please refer to Required and Desired Skills sections for details. Job Requirements Responsibilities: PLC programming and deployment OIT application development and deployment HMI application development and deployment System commissioning and troubleshooting Project estimating Establish and maintain professional working relationship with customers and peers in a leadership / supervisory role Required Skills and Experience: PLC Programming utilizing Rockwell Logix5000 & Logix500 OIT application development for Rockwell utilizing FactoryTalkViewME HMI Development utilizing Wonderware System Platform (ArchestrA) 3.1 and InTouch 10.1 Ability to provide estimate for services to customers on behalf of the company as well as obtain change orders when necessary Possess problem solving, planning and organizing skills to develop long-range plans to solve complex problems and recommend actions Possess good analytical and communication skills to effectively convey ideas, both written and oral Desired Skills and Experience: Oil and Gas Experience Water and Wastewater Experience Food and Beverage Processing Experience Alternative Fuels Experience PLC Programming Utilizing: GE Proficy for GE VersaMax, 90-30, & RX3i OIT Application development utilizing GE Proficy programming software Modicon Unity & ProWorx32 SCADAPack using Telepace Studio Ignition Experience Iconics Experience Database solutions SCADA historical work utilizing Wonderware Historian (InSQL) Specialty applications Wired and wireless industrial communications solutions Electrical design and engineering Design, inter-connection and configuration of PLCs & DCS system Minimum Qualifications: Advanced working knowledge of various PAC/ PLC integration and SCADA programming languages and the programming and configuration of various related software vendors Knowledge of industry standard field protocols and corresponding security requirements, data requirements, data structures, and data flow of control systems to be automated Working knowledge of computer software in engineering and estimating programs including use of spreadsheet and work processing systems Must possess a current and valid Drivers License with record acceptable to the automobile insurance carrier. About the Company: PLCs Plus is an industry leader in the Western United States, currently serving CA, ID, TX, NM, and NV. Our focus is in Programable Logic Controllers (PLC), Human Machine Interface (HMI), and Supervisory Control and Data Acquisition (SCADA). Our services span the control systems spectrum from end-devise to the corporate database. We specialize in: HMI and SCADA architecture and system design PLC and DCS layout, system design, and configuration PLC programming HMI application development Instrumentation Electrical Design Engineering Database solutions Preventative maintenance Specialty applications PLCs Plus prides itself in the ability to provide: Competitive Salaries Vacation and Sick Pay Paid Holidays Comprehensive Medical Coverage with the option of a Flex Benefits (125) Plan Dental, Vision, Short Term Disability, Long Term Disability, and Life Insurance paid by employer 401K Training and Mentorship Join a long established and expanding organization that offers and promotes working in a team environment with opportunity for growth.

Job Description Job Description Research Analysts Talent Pool Research Analysts support our research team and senior-level staff in developing and answering research questions that build data-driven strategy for corporate, political, and nonprofit clients. Analysts will provide logistical and administrative support to the Research team, including coordination of survey and focus group work, scheduling, and editing. Analysts will contribute ideas and background research to help shape research design, focus, and findings, and to make their mark on reports, presentations, and deliverables that will go to clients and the public. The ideal candidate will be a motivated self-starter with a strong commitment to detail, and should have a demonstrable interest in politics, policy, and survey research. Main Responsibilities: Assist with drafting survey instruments and proposed research designs Incorporate client edits to research instruments during the drafting process Coordinate logistics for research projects, including focus groups and surveys Create key deliverables for opinion research projects including crosstabs, focus group video and transcripts, etc and compile key findings in cooperation with Research Director Work one-on-one with a Research Director and develop Research Director skills Coordinate with Data Team on survey programming, link testing, banner points, weights, and crosstab needs prior to any survey fielding Coordinate with Operations Team on contracts and billing Requirements: Previous experience in an academic or professional research setting Bachelor's degree, preferably in a related field Data-driven and a strong desire to work with numbers Strong written and verbal communication skills Ability to juggle and prioritize multiple projects Exceptional organizational skills and attention to detail Prior experience with statistical software like R, SPSS, or STATA a plus Proficiency with Microsoft Office, Google Apps, and Keynote Research Directors Talent Pool Research Directors drive research strategy and deliver customized insights to our clients using our suite of data analytics products and services. Our Research Directors coordinate with our senior-most staff to execute qualitative and quantitative projects from start to finish - from proposal to research design and development to analysis and presentation of research results. The ideal candidate will merge creative design ability with quantitative data skills in order to use every tool at their disposal to paint a holistic picture of the trends facing our clients. Echelon Research Directors are adept at working with quantitative and qualitative research and should have a well-developed skill set working with data in tools like Excel, SQL, or R. Main Responsibilities: Manage all aspects of the research process from start to finish, including drafting proposals, overseeing logistics, executing timeline, developing a research design, and analyzing and presenting data Work directly with clients to build research design tailored to each clients' needs and budgets Translate conceptual research design into actionable methodology Be able to independently develop questionnaires and moderator guides Perform essential data wrangling, processing, and transformation Write, edit, and present written or visual deliverables based on Echelon data products Present findings to clients with occasional assistance from the partners as needed Should be the final check on all deliverables - is responsible for the accuracy and professionalism of everything that goes to a client Delegate work to research analysts and provide work feedback and training constantly Requirements: Minimum two years of previous experience in an academic or professional research setting Bachelor's degree, preferably in a related field Data-driven and a strong desire to work with numbers Strong written and verbal communication skills Ability to juggle and prioritize multiple projects Exceptional organizational skills and attention to detail Prior experience with statistical software like R, SPSS, or STATA a plus Proficiency with Microsoft Office, Google Apps, and Keynote Echelon Insights is a right-of-center decision strategy firm that blends innovative survey research techniques with data science and digital analytics to help our clients win the battle for hearts and minds. The work environment is fast-paced and growth-oriented, with all team members taking ownership for client success. Echelon Insights is headquartered in historic Old Town Alexandria, Virginia and offers competitive benefits, including health, dental, vision, and 401a SIMPLE IRA option. Echelon follows a hybrid work schedule with 3 days/week in office and 2 days remote. Echelon Insights provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. This application does not constitute a guarantee or offer of employment. Powered by JazzHR CHMUveLanr

Job Description Job Description ABOUT INITIO CAPITAL Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams. THE ROLE As a Software Product Research Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into clear research, structured analysis, prioritized target lists, and practical recommendations. This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON Research companies, markets, business models, and investment themes. Build target lists, market maps, competitive scans, and opportunity pipelines. Analyze data, documents, websites, interviews, and public information to form concise recommendations. Support strategy, sourcing, diligence, product, growth, finance, and operations projects. WHO THIS IS FOR This is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship. COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and project-based.

Job Description Job Description Senior Consultant, CX Research & Survey MethodologyAbout Technical Assent Technical Assent is a federal consulting firm that helps government organizations improve services, programs, and mission outcomes through human-centered design, customer experience, research, analytics, and practical implementation support. We work with federal clients to understand customer and employee needs, measure experience, generate actionable insights, and help leaders make evidence-based decisions. Position Summary Technical Assent is seeking a Senior Consultant to lead customer experience, employee experience, survey research, and applied social science research projects for federal clients. This role is designed for an experienced research professional who can independently develop research plans, design survey instruments, guide sampling and analysis approaches, oversee survey implementation, interpret findings, and advise clients. The successful candidate will combine applied research judgment with practical consulting delivery. They should be comfortable designing defensible research approaches, working hands-on with survey and analytics platforms, leading client conversations, supervising junior staff, and translating data into clear insights and recommendations. This is not an academic research role. It is an applied consulting role for someone who can use strong research methods to help government clients make better decisions, improve services, and measure customer, employee, and stakeholder experience. Responsibilities The Senior Consultant will lead and support federal CX, EX, and applied research projects by performing responsibilities such as: Designing research plans for customer experience, employee experience, program evaluation, stakeholder research, and public-sector service improvement projects. Developing survey instruments, sampling approaches, analysis plans, reporting frameworks, and data collection strategies. Advising clients on research design, survey methodology, question wording, response options, sampling, weighting, statistical testing, qualitative coding, and interpretation of results. Leading or overseeing survey configuration, testing, fielding, monitoring, and quality assurance in Qualtrics and related platforms. Translating client goals and program questions into practical research designs and measurable constructs. Developing data analysis approaches that may include descriptive statistics, cross-tabulations, segmentation, trend analysis, statistical comparisons, weighting, open-ended response coding, and mixed-methods synthesis. Creating or overseeing creation of dashboards, reports, briefings, codebooks, data files, and executive-ready findings using tools such as Excel, Qualtrics dashboards, Power BI, Tableau, or similar platforms. Interpreting quantitative and qualitative findings and translating them into clear implications, recommendations, and decision support for federal leaders. Leading client meetings, research design discussions, working sessions, briefings, and status updates. Managing research workstreams, coordinating junior staff, reviewing deliverables, and ensuring work is accurate, useful, and delivered on schedule. Supporting project managers with scope, schedule, level-of-effort planning, risks, assumptions, and delivery quality. Helping develop reusable methods, templates, quality control practices, and documentation standards for Technical Assent's research and survey work. Supporting proposals, capture efforts, past performance writeups, solutioning, or technical approaches from time to time. Contributing to a consulting culture focused on practical insight, methodological rigor, client trust, and measurable mission impact. Required Qualifications At least 5 years of directly relevant experience in survey research, customer experience research, employee experience research, social science research, market research, program evaluation, user research, public policy research, or related applied research work. Experience designing and executing applied research studies from research questions through data collection, analysis, reporting, and recommendations. Hands-on experience with Qualtrics, including survey design, configuration, testing, distribution, data exports, and/or dashboards. Experience developing survey instruments and advising on question wording, logic, response scales, respondent experience, and data quality. Experience developing or implementing sampling plans, analysis plans, statistical testing approaches, weighting approaches, qualitative coding methods, or mixed-methods research designs. Experience analyzing survey or research data and developing clear findings, implications, and recommendations. Proficiency with Microsoft Excel and experience using Qualtrics dashboards, Power BI, Tableau, or similar reporting and visualization tools. Ability to lead client conversations and explain research methods, findings, tradeoffs, risks, and recommendations clearly to non-technical audiences. Ability to manage research workstreams, review the work of junior staff, and ensure deliverables are accurate, well-structured, and client-ready. Strong written communication skills, including experience developing reports, briefings, research plans, findings summaries, or client deliverables. Strong consulting skills, including responsiveness, judgment, organization, and comfort working across multiple projects or stakeholders. U.S. citizenship. Ability to obtain and maintain a public trust clearance or security clearance, if required. Preferred Qualifications Master's degree or PhD in social science, psychology, sociology, public policy, statistics, survey methodology, industrial/organizational psychology, human-centered design, market research, data analytics, or a related field. Direct experience supporting federal government clients. Experience with customer experience, employee experience, voice-of-customer, human-centered design, service design, or public-sector program evaluation. Experience with Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, or other survey or VOC platforms. Familiarity with Section 508 accessibility, privacy requirements, data protection practices, or FedRAMP environments. Familiarity with OMB/PRA requirements or federal survey clearance processes. Experience using SPSS, R, Python, SQL, or other statistical/data analysis tools. Experience developing codebooks, data dictionaries, data files, weighting documentation, dashboards, and recurring reporting products. Experience supporting proposals, capture, pricing assumptions, past performance narratives, or technical solution development. Experience mentoring junior researchers, analysts, or consultants. Success Profile A strong candidate for this role is someone who: Can design a defensible research approach without overcomplicating the work. Understands both methodological rigor and the practical realities of federal consulting delivery. Can lead a client / stakeholder community from a broad problem statement to a clear research plan, useful findings, and actionable recommendations. Is comfortable reviewing survey logic, data files, dashboards, statistical outputs, and narrative reports. Can mentor junior staff while still working hands-on as the project requires. Communicates research findings in a way that helps leaders make decisions. Work Environment and Travel This role may be remote or hybrid, depending on project and company needs. Limited travel may be required, typically less than 10%. Compensation The expected salary range for this role is $100,000 to $130,000, depending on experience, qualifications, location, and level. The Company Technical Assent is passionate about services - in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client. Your team will work IN and ON the client's core mission - helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact. A Little About Our Culture We look for these attributes in our teammates. Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from the experience, too. You will be part of a team to take an improvement concept and transform it into a capability - an asset that provides measurable value to our client's mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes. Additional Information: Come as you are - Technical Assent is committed to a workplace free of discrimination . click apply for full job details

Job Description Job Description Summary: PLEASE NOTE - This is NOT a technical role for a Data Analyst, Data Scientist or someone with an IT background. Candidates MUST have experience in the Market Data realm and be able to administer Market Data contracts. Please read the description before you apply The Market Data Analyst at S4 Market Data will oversee client projects and be responsible for the overall service delivery of our managed services with respective clients. This position will manage market data service inquiries and projects from clients as well as manage a market data administrator within the projects to ensure administrative tasks are being completed in an accurate and timely manner. The ideal candidate will have market data vendor management and administrative experience; sourcing and negotiating contracts, managing procurement/sourcing requests throughout the spend life cycle, speaking with internal business units and stakeholders (legal, finance, IT, etc.) to procure goods/services for our clients. The candidate needs to be located in the US, this is a fully remote position. Responsibilities: Handle day-to-day demand management or vendor management and administrative inquiries from internal business units, including but not limited to; data/sourcing requests, contract negotiation, entitlement administration, exchange reporting, moves/adds/changes requests, inventory management, procurement/legal approval, expense allocation, invoices reconciliation, and spend reporting. Interact with the client's various internal stakeholders and business units; technology, legal, accounting/finance, human resources, and investment managers. Oversee the inventory management process of leavers/joiners, ensure current inventory is accurate and up-to-date. Oversee the reconciliation invoices and validation of monthly allocations/expenses. Conduct monthly/quarterly exchange reporting and ensure exchange policies and data compliance across the client's end-users and applications. Administer their datafeeds (EMRS, DACS, Etc.) Review spend and enact cost savings and avoidance initiatives. Provide respective business units with an overview for their costs; understand their products/services and respond to any inquires as needed. Maintain reports on costs and identify ways to consolidate spend. Conducts regular internal team meetings to report on client SLA's and to ensure all client service deliverables are being met and completed. Qualifications: Bachelor's degree in MIS, Business, or related degree and 3-5 years of relevant experience in financial services or market data. Relevant work experience in consulting is preferred. Experience working with Market Data vendors such as Bloomberg, FactSet, Exchanges (NYSE, ICE, etc.). Knowledge of FITS and MDSL inventory systems is preferred. Excellent communication and project management skills and experience in working closely with internal client business units and senior stakeholders. An entrepreneurial and self-regulating mind-set. Display a high level of time management skills to manage multiple and elaborate requests simultaneously. Have high energy and be a self-starter with the ability to work independently and as part of a team. Powered by JazzHR ADeypxNYkv

Job Description Job Description ABOUT INITIO CAPITAL Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams. THE ROLE As a Software GTM Research Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into clear research, structured analysis, prioritized target lists, and practical recommendations. This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON Research companies, markets, industries, products, and business models. Build lead lists, opportunity maps, investment screens, and strategic summaries. Analyze growth signals, competitive positioning, financial context, and operational needs. Prepare concise notes that help teams decide which opportunities are worth pursuing. WHO THIS IS FOR This is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship. COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and project-based.

Job Description Job Description ABOUT INITIO CAPITAL Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams. THE ROLE As a Enterprise Software Research Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into clear research, structured analysis, prioritized target lists, and practical recommendations. This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON Research companies, markets, business models, and investment themes. Build target lists, market maps, competitive scans, and opportunity pipelines. Analyze data, documents, websites, interviews, and public information to form concise recommendations. Support strategy, sourcing, diligence, product, growth, finance, and operations projects. WHO THIS IS FOR This is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship. COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and project-based.

Job Description Job Description ABOUT INITIO CAPITAL Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams. THE ROLE As a Software GTM Research Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into clear research, structured analysis, prioritized target lists, and practical recommendations. This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON Research companies, markets, business models, and investment themes. Build target lists, market maps, competitive scans, and opportunity pipelines. Analyze data, documents, websites, interviews, and public information to form concise recommendations. Support strategy, sourcing, diligence, product, growth, finance, and operations projects. WHO THIS IS FOR This is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship. COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and project-based.

Job Description Job Description Salary: $87,360 - $125,000 Position Overview PLCs Plus International is seeking an experienced Sr. Systems Analyst for the development and deployment of SCADA applications and PLC programming. This will include Control Room Human Machine Interface (HMI), Operator Interface Terminal (OIT), Programmable Logic Controllers (PLC), SCADA Historians, and Remote Alarm Systems. Please refer to the Required and Desired Skills sections for details. Job Requirements Responsibilities: PLC programming and deployment OIT application development and deployment HMI application development and deployment System commissioning and troubleshooting Project estimating Establish and maintain professional working relationships with customers and peers in a leadership / supervisory role Required Skills and Experience: PLC Programming utilizing Rockwell Logix5000 & Logix500 OIT application development for Rockwell utilizing FactoryTalkViewME HMI Development utilizing Wonderware System Platform (ArchestrA) 3.1 and InTouch 10.1 Ability to provide estimates for services to customers on behalf of the company, as well as obtain change orders when necessary Possess problem-solving, planning, and organizing skills to develop long-range plans to solve complex problems and recommend actions Possess good analytical and communication skills to effectively convey ideas, both written and oral Desired Skills and Experience: Water and Wastewater Experience Food and Beverage Processing Experience Electronics Manufacturing Experience Alternative Fuels Experience PLC Programming Utilizing: GE Proficy for GE VersaMax, 90-30, & RX3i OIT Application development utilizing GE Proficy programming software Modicon Unity & ProWorx32 SCADAPack using Telepace Studio Ignition Experience Iconics Experience Database solutions SCADA historical work utilizing Wonderware Historian (InSQL) Specialty applications Wired and wireless industrial communications solutions Electrical design and engineering Design, inter-connection, and configuration of PLCs & DCS systems Minimum Qualifications: Advanced working knowledge of various PAC/ PLC integration and SCADA programming languages, and the programming and configuration of various related software vendors Knowledge of industry standard field protocols and corresponding security requirements, data requirements, data structures, and data flow of control systems to be automated Working knowledge of computer software in engineering and estimating programs, including the use of spreadsheets and work processing systems Must possess a current and valid Drivers License with a record acceptable to the automobile insurance carrier. About the Company: PLCs Plus is an industry leader in the Western United States, currently serving CA, ID, TX, NM, and NV. Our focus is on Programmable Logic Controllers (PLC), Human Machine Interface (HMI), and Supervisory Control and Data Acquisition (SCADA). Our services span the control systems spectrum from end-device to the corporate database. We specialize in: HMI and SCADA architecture and system design PLC and DCS layout, system design, and configuration PLC programming HMI application development Instrumentation Electrical Design Engineering Database solutions Preventative maintenance Specialty applications PLCs Plus prides itself on the ability to provide: Competitive Salaries Vacation and Sick Pay Paid Holidays Comprehensive Medical Coverage with the option of a Flex Benefits (125) Plan Dental, Vision, Short Term Disability, Long Term Disability, and Life Insurance (paid by employer) 401K Training and Mentorship Join a long-established and expanding organization that offers and promotes working in a team environment with opportunity for growth.

Job Description Job Description Job Title : Marketing Data Analyst Compensation : Pay: $70,000 - $98,500 Job Type: Full Time / Exempt Reports to: Chief Marketing Officer Location: Remote (St. Louis/Nashville) Position Summary The Marketing Data Analyst is responsible for consolidating, analyzing, and interpreting marketing and sales data across multiple platforms, vendors, and locations to deliver actionable insights that support business growth. This role serves as the central resource for measuring marketing performance, connecting campaigns and programs to revenue outcomes, and providing reporting that enables data-driven decision-making. This role serves as the central hub for performance insights, connecting marketing efforts to real business outcomes at the location level. The Marketing Data Analyst works closely with internal marketing teams, external agencies, and operational leadership to ensure marketing performance is clearly measured and translated into informed decision-making. This position is ideal for a highly analytical, detail-oriented marketer who enjoys working with complex datasets, multiple vendors, and fast-growing brands, and who can turn messy data into confident strategic insight. Key Responsibilities 1. Executive Reporting & Location-Level Insights Develop and deliver recurring performance reports and dashboards highlighting marketing initiatives, campaigns, and promotions by location. Analyze results at both the corporate and individual location levels to identify insights, trends, opportunities, and risks. Translate complex data into clear insights and recommendations that support strategic marketing decisions. Build and maintain dashboards and recurring reports that combine marketing and sales data. 2. Data Aggregation & Analysis Compile, normalize, and analyze data from multiple sources, including GA4, point-of-sale systems, digital agency reporting, paid media platforms (Google, Meta, TikTok), and email/SMS marketing platforms. Implement and maintain tracking. Ensure data integrity across platforms, tagging systems, and attribution models. Develop processes to improve data visibility, reporting efficiency, and performance measurement. Build reporting frameworks that connect marketing performance with revenue and booking. 3. Program & Promotion Performance Analyze the effectiveness of marketing programs, promotions, and campaigns. Measure campaign impact across ticket sales, birthday parties, group events, memberships, and overall revenue performance. Provide post-campaign reporting and insights to help maximize the impact of future initiatives. 4. Vendor & Agency Management Work closely with multiple marketing agencies and vendors, each with their own reporting methodologies. Evaluate and interpret third-party reports, consolidating key insights into a unified view. Identify gaps, inconsistencies, or inefficiencies in vendor reporting and flag opportunities for improvement. Support ongoing agency coordination and performance optimization 5. Cross-Team Collaboration Partner with social, email/SMS, web, field marketing and operations teams to align data with marketing execution and provide performance insights. Assist with ad hoc analysis related to location performance, promotions, or leadership requests. Qualifications Education: Bachelor's degree in Marketing, Business Analytics, Data Analytics, Statistics, Business Administration or a related field, or an equivalent combination of education and experience. Experience: 3-6 years of experience in marketing analytics, business intelligence, performance marketing, or a related analytical role. Experience collecting, integrating, and analyzing data from multiple sources to support marketing and business decisions Experience building dashboards and data visualizations using Looker Studio, Power BI, Tableau, or similar business intelligence tools. Experience working with point-of-sale (POS) or transactional data; Roller experience is a plus. Experience supporting multi-location, franchise, retail, hospitality, family entertainment, or consumer-facing businesses. Experience connecting marketing performance metrics with revenue, bookings, customer acquisition, and retention data. Experience working with marketing agencies, digital vendors, or external analytics partners preferred. Demonstrated ability to identify trends, optimize campaign performance, and drive measurable business results through data-driven recommendations. Skills & Competencies: Strong proficiency in SQL or other database querying tools for extracting, validating, and analyzing marketing and transactional data. Advanced proficiency in Microsoft Excel or Google Sheets, including pivot tables, advanced formulas, data modeling, and reporting. Proficiency with Google Analytics 4 (GA4), website analytics, paid media platforms (Google Ads, Meta, TikTok), and email/SMS marketing performance reporting. Strong analytical and critical-thinking skills with the ability to transform complex data into clear, actionable recommendations. Excellent organizational, project management, and attention-to-detail skills with the ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills with the ability to present findings to cross-functional teams and executive leadership. Self-motivated with a continuous improvement mindset and the ability to work independently while collaborating effectively across departments. Core Competencies Business Intelligence - Translates complex marketing, operational, and financial data into actionable insights that support business decisions. Strategic Thinking - Connects marketing performance metrics to broader business objectives, identifying opportunities to improve revenue, guest acquisition, and retention. Analytical Problem Solving - Uses critical thinking and data-driven methodologies to identify trends, diagnose issues, and recommend effective solutions. Business Acumen - Understands how marketing initiatives influence guest behavior, operational performance, and overall business results. Continuous Improvement - Evaluates reporting processes, measurement strategies, and analytics tools to improve efficiency and business insight. Attention to Detail - Maintains a high level of accuracy while managing large datasets, validating information, and ensuring reporting integrity. Ownership & Accountability - Takes responsibility for data accuracy, reporting quality, and delivering timely insights that support organizational success. Data Storytelling - Presents complex findings in a clear, concise, and compelling manner tailored to diverse audiences, including senior leadership. Physical Requirements Ability to sit for extended periods while working at a computer. Must be able to lift and move up to 25 lbs. (marketing materials or equipment). Frequent use of standard office equipment, including computer and telephone. Ability to travel up to 10-15% as business needs require. Work Schedule This is a full-time, exempt position with a standard Monday through Friday schedule. Flexibility is required to support business priorities, reporting deadlines, marketing initiatives, campaign launches, special events and other operational needs as necessary. Benefits 401(k) with company match Health, dental, and vision insurance Paid time off and holiday pay Professional development opportunities Flexible schedule to support work-life balance FREE park admission, plus discounts on food and retail. Opportunities to grow with Slick City through training and career advancement. About Slick City Action Park Slick City Action Park is the world's first and only indoor slide and action sports park designed for all ages. We're redefining family entertainment by combining massive slides, sport courts, and thrilling attractions into one high-energy destination. With locations expanding nationwide, Slick City is built on innovation, inclusivity, and creating safe, adrenaline-filled fun for every guest.

Job Description Job Description ABOUT INITIO CAPITAL Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams. THE ROLE As a Cybersecurity Research Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into clear research, structured analysis, prioritized target lists, and practical recommendations. This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON Research companies, markets, business models, and investment themes. Build target lists, market maps, competitive scans, and opportunity pipelines. Analyze data, documents, websites, interviews, and public information to form concise recommendations. Support strategy, sourcing, diligence, product, growth, finance, and operations projects. WHO THIS IS FOR This is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship. COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and project-based.

Job Description Job Description ABOUT INITIO CAPITAL Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams. THE ROLE As a Software Product Research Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into clear research, structured analysis, prioritized target lists, and practical recommendations. This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON Research companies, markets, business models, and investment themes. Build target lists, market maps, competitive scans, and opportunity pipelines. Analyze data, documents, websites, interviews, and public information to form concise recommendations. Support strategy, sourcing, diligence, product, growth, finance, and operations projects. WHO THIS IS FOR This is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship. COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and project-based.

Job Description Job Description Senior Consultant, CX Research & Survey MethodologyAbout Technical Assent Technical Assent is a federal consulting firm that helps government organizations improve services, programs, and mission outcomes through human-centered design, customer experience, research, analytics, and practical implementation support. We work with federal clients to understand customer and employee needs, measure experience, generate actionable insights, and help leaders make evidence-based decisions. Position Summary Technical Assent is seeking a Senior Consultant to lead customer experience, employee experience, survey research, and applied social science research projects for federal clients. This role is designed for an experienced research professional who can independently develop research plans, design survey instruments, guide sampling and analysis approaches, oversee survey implementation, interpret findings, and advise clients. The successful candidate will combine applied research judgment with practical consulting delivery. They should be comfortable designing defensible research approaches, working hands-on with survey and analytics platforms, leading client conversations, supervising junior staff, and translating data into clear insights and recommendations. This is not an academic research role. It is an applied consulting role for someone who can use strong research methods to help government clients make better decisions, improve services, and measure customer, employee, and stakeholder experience. Responsibilities The Senior Consultant will lead and support federal CX, EX, and applied research projects by performing responsibilities such as: Designing research plans for customer experience, employee experience, program evaluation, stakeholder research, and public-sector service improvement projects. Developing survey instruments, sampling approaches, analysis plans, reporting frameworks, and data collection strategies. Advising clients on research design, survey methodology, question wording, response options, sampling, weighting, statistical testing, qualitative coding, and interpretation of results. Leading or overseeing survey configuration, testing, fielding, monitoring, and quality assurance in Qualtrics and related platforms. Translating client goals and program questions into practical research designs and measurable constructs. Developing data analysis approaches that may include descriptive statistics, cross-tabulations, segmentation, trend analysis, statistical comparisons, weighting, open-ended response coding, and mixed-methods synthesis. Creating or overseeing creation of dashboards, reports, briefings, codebooks, data files, and executive-ready findings using tools such as Excel, Qualtrics dashboards, Power BI, Tableau, or similar platforms. Interpreting quantitative and qualitative findings and translating them into clear implications, recommendations, and decision support for federal leaders. Leading client meetings, research design discussions, working sessions, briefings, and status updates. Managing research workstreams, coordinating junior staff, reviewing deliverables, and ensuring work is accurate, useful, and delivered on schedule. Supporting project managers with scope, schedule, level-of-effort planning, risks, assumptions, and delivery quality. Helping develop reusable methods, templates, quality control practices, and documentation standards for Technical Assent's research and survey work. Supporting proposals, capture efforts, past performance writeups, solutioning, or technical approaches from time to time. Contributing to a consulting culture focused on practical insight, methodological rigor, client trust, and measurable mission impact. Required Qualifications At least 5 years of directly relevant experience in survey research, customer experience research, employee experience research, social science research, market research, program evaluation, user research, public policy research, or related applied research work. Experience designing and executing applied research studies from research questions through data collection, analysis, reporting, and recommendations. Hands-on experience with Qualtrics, including survey design, configuration, testing, distribution, data exports, and/or dashboards. Experience developing survey instruments and advising on question wording, logic, response scales, respondent experience, and data quality. Experience developing or implementing sampling plans, analysis plans, statistical testing approaches, weighting approaches, qualitative coding methods, or mixed-methods research designs. Experience analyzing survey or research data and developing clear findings, implications, and recommendations. Proficiency with Microsoft Excel and experience using Qualtrics dashboards, Power BI, Tableau, or similar reporting and visualization tools. Ability to lead client conversations and explain research methods, findings, tradeoffs, risks, and recommendations clearly to non-technical audiences. Ability to manage research workstreams, review the work of junior staff, and ensure deliverables are accurate, well-structured, and client-ready. Strong written communication skills, including experience developing reports, briefings, research plans, findings summaries, or client deliverables. Strong consulting skills, including responsiveness, judgment, organization, and comfort working across multiple projects or stakeholders. U.S. citizenship. Ability to obtain and maintain a public trust clearance or security clearance, if required. Preferred Qualifications Master's degree or PhD in social science, psychology, sociology, public policy, statistics, survey methodology, industrial/organizational psychology, human-centered design, market research, data analytics, or a related field. Direct experience supporting federal government clients. Experience with customer experience, employee experience, voice-of-customer, human-centered design, service design, or public-sector program evaluation. Experience with Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, or other survey or VOC platforms. Familiarity with Section 508 accessibility, privacy requirements, data protection practices, or FedRAMP environments. Familiarity with OMB/PRA requirements or federal survey clearance processes. Experience using SPSS, R, Python, SQL, or other statistical/data analysis tools. Experience developing codebooks, data dictionaries, data files, weighting documentation, dashboards, and recurring reporting products. Experience supporting proposals, capture, pricing assumptions, past performance narratives, or technical solution development. Experience mentoring junior researchers, analysts, or consultants. Success Profile A strong candidate for this role is someone who: Can design a defensible research approach without overcomplicating the work. Understands both methodological rigor and the practical realities of federal consulting delivery. Can lead a client / stakeholder community from a broad problem statement to a clear research plan, useful findings, and actionable recommendations. Is comfortable reviewing survey logic, data files, dashboards, statistical outputs, and narrative reports. Can mentor junior staff while still working hands-on as the project requires. Communicates research findings in a way that helps leaders make decisions. Work Environment and Travel This role may be remote or hybrid, depending on project and company needs. Limited travel may be required, typically less than 10%. Compensation The expected salary range for this role is $100,000 to $130,000, depending on experience, qualifications, location, and level. The Company Technical Assent is passionate about services - in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client. Your team will work IN and ON the client's core mission - helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact. A Little About Our Culture We look for these attributes in our teammates. Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from the experience, too. You will be part of a team to take an improvement concept and transform it into a capability - an asset that provides measurable value to our client's mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes. Additional Information: Come as you are - Technical Assent is committed to a workplace free of discrimination . click apply for full job details

Job Description Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is one of the world's leading cloud contact center platforms. Our AI-powered Automated Quality Management (AQM) product is transforming how enterprises measure, evaluate, and improve agent and interaction quality at scale. As we build out our dedicated AQM Prompt Engineering capability within Specialized Services, we are hiring a Senior WEM AQM Prompt Engineer to lead and shape this practice. This senior role goes beyond hands-on prompt design. You will be the technical authority for Five9 AQM prompt engineering - setting standards, building reusable assets, mentoring the Prompt Engineer team, and acting as the go-to expert for complex customer escalations and pre-sales engagements. If you have spent a significant portion of your career building sophisticated Speech Analytics programs in Verint, NICE, or Genesys - and you have developed serious prompt engineering skills alongside that domain expertise - this role was designed for you. Why Your Speech Analytics Background is the Foundation for This Role Building effective AQM prompts follows the same disciplined, iterative methodology that defines expert-level Speech Analytics category design: Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine prompt intent & evaluation scopeSelect & tag representative call samplesSelect evaluation call samplesIteratively tune keyword / phrase setsIteratively refine prompt wording & logicTest against live call trafficTest prompt outputs against real callsValidate recall & precision metricsValidate pass / fail accuracy metricsDocument & hand off to QA teamDocument prompts for QA workflow At the senior level, this role adds a leadership and practice-building dimension: you will set the standards the rest of the Prompt Engineering team follows and serve as the technical authority across the most complex customer engagements. Key Responsibilities - Practice Leadership • Serve as the technical lead and subject matter authority for Five9 AQM Prompt Engineering within Specialized Services. • Define and own the prompt engineering methodology, standards, quality gates, and best practice documentation for the team. • Build and maintain a curated, reusable prompt library of validated evaluation templates spanning key verticals and QM use cases. • Mentor and technically guide the WEM AQM Prompt Engineer team (x3), conducting prompt reviews and providing structured feedback. • Drive continuous improvement of the team's prompt design process based on performance data, customer outcomes, and LLM platform developments. Key Responsibilities - Customer Delivery • Lead prompt engineering on the most complex and high-value AQM customer engagements, from initial scoping through production deployment. • Act as the senior escalation point for prompt performance issues, failure analysis, and remediation on live customer deployments. • Partner with customers at senior stakeholder level to translate QM strategy and compliance requirements into precise, measurable AQM evaluation criteria. • Design and execute prompt validation frameworks - including representative call sampling, precision/recall analysis, and A/B prompt testing - to ensure accuracy before production release. Key Responsibilities - Product & Pre-Sales Collaboration • Serve as the Prompt Engineering SME in pre-sales engagements, demonstrating Five9 AQM capabilities and advising prospective customers on prompt-driven evaluation design. • Provide structured product feedback to the Five9 AQM product team based on field experience, identifying gaps, limitations, and enhancement opportunities. • Develop and deliver internal training and enablement for consultants and implementation staff on AQM prompt engineering techniques. • Represent the Prompt Engineering practice in cross-functional forums and contribute to go-to-market materials, customer case studies, and thought leadership content. Key Requirements • Minimum 5 years' hands-on experience as a Speech Analytics Lead, Senior QM Analyst, or WEM Consultant with deep expertise in category/topic design, program governance, and optimization in Verint (Categories/Category Sets), NICE CXne (Category Sets), Genesys (Topics), or equivalent - at a seniority level sufficient to have owned or led an analytics program. • Formal prompt engineering qualification or a verifiable, substantive portfolio of production-grade prompt design work, including evidence of iterative refinement, performance measurement, and documentation. • Demonstrable understanding of LLM behavior - including how prompt structure, instruction framing, persona assignment, chain-of-thought, and few-shot examples affect model outputs. • Strong background in Quality Management design: experience building evaluation frameworks, scorecard design, calibration processes, and QM governance. • Experience leading or mentoring technical team members in a delivery or consulting environment. • Proven track record of translating complex business requirements into structured, testable, and scalable technical solutions. • Excellent written and verbal communication skills; comfortable presenting to senior client stakeholders and internal leadership. • BA/BS or equivalent experience; advanced degree in a relevant discipline is advantageous. Preferred Qualifications • Formal prompt engineering certification: DeepLearning.AI Prompt Engineering for Developers, Anthropic Prompt Engineering, OpenAI Prompt Engineering, DAIR.AI Prompt Engineering Guide, or equivalent industry-recognized program. • Direct experience with one or more leading LLM platforms at an advanced level (OpenAI GPT-4+, Anthropic Claude, Google Gemini, Meta Llama, or similar), including API usage, system prompt design, and evaluation harness development. • Prior hands-on experience with Five9 AQM or another AI-native QM solution (e.g., NICE Enlighten QM, Genesys Cloud AI Quality, Medallia, Qualtrics). • Experience contributing to or owning a Speech Analytics or QM center of excellence - including methodology documentation, internal training, and cross-client best practice standardization. • Familiarity with prompt evaluation frameworks (e.g., LLM-as-judge, human-in-the-loop evaluation pipelines, or equivalent). • Exposure to NLP concepts - tokenization, embeddings, semantic similarity - sufficient to reason about why a prompt succeeds or fails. • Experience with JSON, Python scripting, or no-code automation tools as applied to prompt testing and workflow automation. • Background in contact center compliance-driven QM (financial services, healthcare, utilities) where regulatory accuracy requirements add additional complexity to evaluation design. Key Competencies • Technical Authority - recognized internally and externally as the go-to expert on LLM prompt design for contact Centre quality evaluation. • Analytical Rigor - applies statistical thinking and structured measurement to validate and continuously improve prompt performance. • Linguistic Mastery - exceptional command of written instruction; understands how nuance, framing, and ambiguity in prompt language directly influence AI outputs. • Leadership & Coaching - ability to elevate the capability of others through structured mentoring, peer review, and knowledge transfer. • Strategic Customer Engagement - trusted advisor to senior client stakeholders on the use of AI in quality management. • Innovation Orientation - proactively monitors the LLM landscape and identifies opportunities to improve Five9 AQM prompt design practices. • Operational Excellence - drives the team toward repeatable, scalable processes without sacrificing quality or creativity. About Five9 WEM Specialized Services The Specialized Services team within Five9 Professional Services delivers expert-led implementation, optimization, and advisory engagements across the Five9 WEM portfolio. Our AQM Prompt Engineering practice is a newly established Centre of excellence, designed to ensure that customers realize the full potential of Five9's AI-powered quality management capabilities. As the founding senior hire into this practice, the Senior WEM AQM Prompt Engineer will have a rare opportunity to define how prompt engineering is done at Five9 - and to build something genuinely new. Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally . click apply for full job details

Job Description Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is one of the world's leading cloud contact center platforms. Our AI-powered Automated Quality Management (AQM) product is transforming how enterprises measure, evaluate, and improve agent and interaction quality at scale. As we build out our dedicated AQM Prompt Engineering capability within Specialized Services, we are hiring a Senior WEM AQM Prompt Engineer to lead and shape this practice. This senior role goes beyond hands-on prompt design. You will be the technical authority for Five9 AQM prompt engineering - setting standards, building reusable assets, mentoring the Prompt Engineer team, and acting as the go-to expert for complex customer escalations and pre-sales engagements. If you have spent a significant portion of your career building sophisticated Speech Analytics programs in Verint, NICE, or Genesys - and you have developed serious prompt engineering skills alongside that domain expertise - this role was designed for you. Why Your Speech Analytics Background is the Foundation for This Role Building effective AQM prompts follows the same disciplined, iterative methodology that defines expert-level Speech Analytics category design: Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine prompt intent & evaluation scopeSelect & tag representative call samplesSelect evaluation call samplesIteratively tune keyword / phrase setsIteratively refine prompt wording & logicTest against live call trafficTest prompt outputs against real callsValidate recall & precision metricsValidate pass / fail accuracy metricsDocument & hand off to QA teamDocument prompts for QA workflow At the senior level, this role adds a leadership and practice-building dimension: you will set the standards the rest of the Prompt Engineering team follows and serve as the technical authority across the most complex customer engagements. Key Responsibilities - Practice Leadership • Serve as the technical lead and subject matter authority for Five9 AQM Prompt Engineering within Specialized Services. • Define and own the prompt engineering methodology, standards, quality gates, and best practice documentation for the team. • Build and maintain a curated, reusable prompt library of validated evaluation templates spanning key verticals and QM use cases. • Mentor and technically guide the WEM AQM Prompt Engineer team (x3), conducting prompt reviews and providing structured feedback. • Drive continuous improvement of the team's prompt design process based on performance data, customer outcomes, and LLM platform developments. Key Responsibilities - Customer Delivery • Lead prompt engineering on the most complex and high-value AQM customer engagements, from initial scoping through production deployment. • Act as the senior escalation point for prompt performance issues, failure analysis, and remediation on live customer deployments. • Partner with customers at senior stakeholder level to translate QM strategy and compliance requirements into precise, measurable AQM evaluation criteria. • Design and execute prompt validation frameworks - including representative call sampling, precision/recall analysis, and A/B prompt testing - to ensure accuracy before production release. Key Responsibilities - Product & Pre-Sales Collaboration • Serve as the Prompt Engineering SME in pre-sales engagements, demonstrating Five9 AQM capabilities and advising prospective customers on prompt-driven evaluation design. • Provide structured product feedback to the Five9 AQM product team based on field experience, identifying gaps, limitations, and enhancement opportunities. • Develop and deliver internal training and enablement for consultants and implementation staff on AQM prompt engineering techniques. • Represent the Prompt Engineering practice in cross-functional forums and contribute to go-to-market materials, customer case studies, and thought leadership content. Key Requirements • Minimum 5 years' hands-on experience as a Speech Analytics Lead, Senior QM Analyst, or WEM Consultant with deep expertise in category/topic design, program governance, and optimization in Verint (Categories/Category Sets), NICE CXne (Category Sets), Genesys (Topics), or equivalent - at a seniority level sufficient to have owned or led an analytics program. • Formal prompt engineering qualification or a verifiable, substantive portfolio of production-grade prompt design work, including evidence of iterative refinement, performance measurement, and documentation. • Demonstrable understanding of LLM behavior - including how prompt structure, instruction framing, persona assignment, chain-of-thought, and few-shot examples affect model outputs. • Strong background in Quality Management design: experience building evaluation frameworks, scorecard design, calibration processes, and QM governance. • Experience leading or mentoring technical team members in a delivery or consulting environment. • Proven track record of translating complex business requirements into structured, testable, and scalable technical solutions. • Excellent written and verbal communication skills; comfortable presenting to senior client stakeholders and internal leadership. • BA/BS or equivalent experience; advanced degree in a relevant discipline is advantageous. Preferred Qualifications • Formal prompt engineering certification: DeepLearning.AI Prompt Engineering for Developers, Anthropic Prompt Engineering, OpenAI Prompt Engineering, DAIR.AI Prompt Engineering Guide, or equivalent industry-recognized program. • Direct experience with one or more leading LLM platforms at an advanced level (OpenAI GPT-4+, Anthropic Claude, Google Gemini, Meta Llama, or similar), including API usage, system prompt design, and evaluation harness development. • Prior hands-on experience with Five9 AQM or another AI-native QM solution (e.g., NICE Enlighten QM, Genesys Cloud AI Quality, Medallia, Qualtrics). • Experience contributing to or owning a Speech Analytics or QM center of excellence - including methodology documentation, internal training, and cross-client best practice standardization. • Familiarity with prompt evaluation frameworks (e.g., LLM-as-judge, human-in-the-loop evaluation pipelines, or equivalent). • Exposure to NLP concepts - tokenization, embeddings, semantic similarity - sufficient to reason about why a prompt succeeds or fails. • Experience with JSON, Python scripting, or no-code automation tools as applied to prompt testing and workflow automation. • Background in contact center compliance-driven QM (financial services, healthcare, utilities) where regulatory accuracy requirements add additional complexity to evaluation design. Key Competencies • Technical Authority - recognized internally and externally as the go-to expert on LLM prompt design for contact Centre quality evaluation. • Analytical Rigor - applies statistical thinking and structured measurement to validate and continuously improve prompt performance. • Linguistic Mastery - exceptional command of written instruction; understands how nuance, framing, and ambiguity in prompt language directly influence AI outputs. • Leadership & Coaching - ability to elevate the capability of others through structured mentoring, peer review, and knowledge transfer. • Strategic Customer Engagement - trusted advisor to senior client stakeholders on the use of AI in quality management. • Innovation Orientation - proactively monitors the LLM landscape and identifies opportunities to improve Five9 AQM prompt design practices. • Operational Excellence - drives the team toward repeatable, scalable processes without sacrificing quality or creativity. About Five9 WEM Specialized Services The Specialized Services team within Five9 Professional Services delivers expert-led implementation, optimization, and advisory engagements across the Five9 WEM portfolio. Our AQM Prompt Engineering practice is a newly established Centre of excellence, designed to ensure that customers realize the full potential of Five9's AI-powered quality management capabilities. As the founding senior hire into this practice, the Senior WEM AQM Prompt Engineer will have a rare opportunity to define how prompt engineering is done at Five9 - and to build something genuinely new. Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally . click apply for full job details

Job Description Job Description Grey Matters Defense Solutions specializes in software development and solutions, specialized data analytics algorithms, and innovative remote sensing technologies and operations, with senior-level personnel formerly from DIA, NRO, DARPA, and the US Armed Forces. Grey Matters Defense Solutions differentiates itself by combining its subject matter experts, analysts, software engineers, and its data scientists to create unique artificial intelligence algorithms and various applications. Grey Matters Defense Solutions is seeking a talented and dedicated, Mission Engineer About the job: Grey Matters Defense Solutions is looking for experienced multi-INT analysts/developers to join our Sensor to Shooter Mission Engineering team to help solve mission-focused operational problems. Stationed at customer locations, the Mission Engineering team provides support for local operational needs while also helping integrate with Intel Community and DoD tools, services, and data. Key Responsibilities: The Mission Engineering team is responsible for creating and integrating capabilities into Sensor to Shooter workflows, capturing customer needs, and providing onsite expertise through development of scripts, models, automations, and other creative techniques to overcome mission-limiting capability gaps. Ideal additions to this team will be broadly experienced across data types and intelligence disciplines and are highly motivated problem-solvers. New Mission Engineers must have exceptional communication skills and function effectively within a team as well as independently. Dedication to the mission and an ability to generate creative solutions to hard mission problems is a must. Willingness to travel in support of exercises, surge support, etc. as needed to support Customer requirements. About you: An active Top Secret security clearance 8+ years of IC/DoD analyst experience 5+ years of mission capability experience 5+ years of experience with common DoD analysis and visualization applications Demonstrated ability to communicate with peers, leadership, and customers Excellent analytical skills and problem-solving skills High level of self-initiative and self-motivation with the ability to work under minimal supervision Ability to work effectively in small team settings to solve complex problems Demonstrated ability to bring new or innovative solutions to problems Preferred Skills: Coding experience in a modern software language such as Python, R, or JAVA Broad community knowledge of sensors and disciplines and the ability to leverage and communicate this intelligence, surveillance, and reconnaissance experience to teammates and customers Experience in processing and visualizing data and an understanding of the processes and procedures necessary to request, coordinate, and task collection Knowledge of customer tasking, collection, and processing tools to perform limited analytics and development Understanding of Agile development practices and procedures with the ability to act as a product owner for established needs Salary Range: $100,000 - $160,000 Grey Matters Defense Solutions offer a comprehensive benefits package including medical, dental, vision, life insurance, short-term and long-term disability. Additional Benefits: SEP IRA 25% of base salary PTO Six weeks IBA 12.5% Employee assistance program Employee discount Flexible spending account Health savings account Referral program Grey Matters Defense Solutions' most valuable assets are the more than 60+ employees, consisting of data scientists, custom software developers, and analysts/subject matter experts, with senior-level personnel formerly from DIA, NRO, NSA and the US Armed Forces. Our employees have a depth of analytical knowledge which provides them with deep understanding of managing and delivering products within government systems. Grey Matters Defense Solutions provides transformational leadership building aware-winning teams and products. Join our team of exceptional developers, architects and data scientists! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR 7VTpjIgd2h

Job Description Job Description ABOUT INITIO CAPITAL Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams. THE ROLE As a Enterprise Software Research Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into clear research, structured analysis, prioritized target lists, and practical recommendations. This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON Research companies, markets, business models, and investment themes. Build target lists, market maps, competitive scans, and opportunity pipelines. Analyze data, documents, websites, interviews, and public information to form concise recommendations. Support strategy, sourcing, diligence, product, growth, finance, and operations projects. WHO THIS IS FOR This is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship. COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and project-based.

Job Description Job Description Summary: PLEASE NOTE - This is NOT a technical role for a Data Analyst, Data Scientist or someone with an IT background. Candidates MUST have experience in the Market Data realm and be able to administer Market Data contracts. Please read the description before you apply The Market Data Analyst at S4 Market Data will oversee client projects and be responsible for the overall service delivery of our managed services with respective clients. This position will manage market data service inquiries and projects from clients as well as manage a market data administrator within the projects to ensure administrative tasks are being completed in an accurate and timely manner. The ideal candidate will have market data vendor management and administrative experience; sourcing and negotiating contracts, managing procurement/sourcing requests throughout the spend life cycle, speaking with internal business units and stakeholders (legal, finance, IT, etc.) to procure goods/services for our clients. The candidate needs to be located in the US, this is a fully remote position. Responsibilities: Handle day-to-day demand management or vendor management and administrative inquiries from internal business units, including but not limited to; data/sourcing requests, contract negotiation, entitlement administration, exchange reporting, moves/adds/changes requests, inventory management, procurement/legal approval, expense allocation, invoices reconciliation, and spend reporting. Interact with the client's various internal stakeholders and business units; technology, legal, accounting/finance, human resources, and investment managers. Oversee the inventory management process of leavers/joiners, ensure current inventory is accurate and up-to-date. Oversee the reconciliation invoices and validation of monthly allocations/expenses. Conduct monthly/quarterly exchange reporting and ensure exchange policies and data compliance across the client's end-users and applications. Administer their datafeeds (EMRS, DACS, Etc.) Review spend and enact cost savings and avoidance initiatives. Provide respective business units with an overview for their costs; understand their products/services and respond to any inquires as needed. Maintain reports on costs and identify ways to consolidate spend. Conducts regular internal team meetings to report on client SLA's and to ensure all client service deliverables are being met and completed. Qualifications: Bachelor's degree in MIS, Business, or related degree and 3-5 years of relevant experience in financial services or market data. Relevant work experience in consulting is preferred. Experience working with Market Data vendors such as Bloomberg, FactSet, Exchanges (NYSE, ICE, etc.). Knowledge of FITS and MDSL inventory systems is preferred. Excellent communication and project management skills and experience in working closely with internal client business units and senior stakeholders. An entrepreneurial and self-regulating mind-set. Display a high level of time management skills to manage multiple and elaborate requests simultaneously. Have high energy and be a self-starter with the ability to work independently and as part of a team. Powered by JazzHR CqzWdPMF1h

Job Description Job Description ABOUT INITIO CAPITAL Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams. THE ROLE As a Enterprise Software Deal Research Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into clear research, structured analysis, prioritized target lists, and practical recommendations. This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON - Research companies, markets, industries, products, and business models. - Build lead lists, opportunity maps, investment screens, and strategic summaries. - Analyze growth signals, competitive positioning, financial context, and operational needs. - Prepare concise notes that help teams decide which opportunities are worth pursuing. WHO THIS IS FOR This is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship. COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and project-based.

Job Description Job Description ABOUT INITIO CAPITAL Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams. THE ROLE As a Software GTM Research Analyst, you will help identify promising markets, companies, products, operators, and investment or growth opportunities. You will turn ambiguous information into clear research, structured analysis, prioritized target lists, and practical recommendations. This is a remote, flexible role for candidates who are analytical, commercially curious, and comfortable moving quickly across business, finance, technology, and strategy topics. WHAT YOU MAY WORK ON Research companies, markets, business models, and investment themes. Build target lists, market maps, competitive scans, and opportunity pipelines. Analyze data, documents, websites, interviews, and public information to form concise recommendations. Support strategy, sourcing, diligence, product, growth, finance, and operations projects. WHO THIS IS FOR This is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship. COMPENSATION Compensation varies by project and experience. Many roles are flexible, remote, and project-based.