PRIMARY FUNCTION: The Manager, Enterprise Workforce Management & Digital Access is responsible for the strategic leadership, operational management, and continuous improvement of Enterprise Workforce Management supporting the Enterprise Access Center while providing operational oversight of ChristianaCare's Enterprise Digital Access services, including the 24/7 Enterprise MyChart Help Desk. The position leads workforce forecasting, scheduling optimization, capacity planning, operational analytics, performance management, and digital access operations to ensure exceptional service delivery, operational efficiency, and an outstanding patient experience. Partners with Enterprise Access leadership to optimize workforce operations and collaborates with external managed service vendors, Information Technology, Digital Health, Epic, and other enterprise stakeholders to support digital access initiatives. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides leadership for workforce management and digital access operations supporting the Enterprise Access Center and enterprise digital patient access services. Leads workforce forecasting, staffing models, scheduling optimization, capacity planning, and operational analytics. Monitors service levels, productivity, schedule adherence, occupancy, quality, and workforce performance metrics. Develop operational reports, dashboards, and recommendations to support leadership decision making. Partners with Enterprise Access leaders to optimize staffing and operational performance. Maintains operational oversight of the 24/7 Enterprise MyChart Help Desk. Partners with external managed service vendor on day-to-day MyChart Help Desk operations, workflow optimization, service performance, and operational readiness. Collaborates with Information Technology, Digital Health, Epic, and operational leaders to support enterprise digital access initiatives. Communicates with external managed services vendor as new digital features and initiatives impact patient support needs. Evaluates patient experience with digital access tools, tracking adoption rates and feature-by-feature usage. Reviews new features and tools with generative AI technologies which touch patient digital experiences and validates prior to deployment. Develops and implements standardized workflows and operational best practices. Leads continuous improvement initiatives that enhance workforce efficiency, patient access, and digital service delivery. Identifies operational trends and implements solutions using workforce and operational data. Ensures compliance with organizational policies, quality standards, and regulatory requirements. Directly supervises assigned Workforce Management staff and IT Service Center Specialist II caregivers. Responsible for hiring, onboarding, scheduling, coaching, performance management, recognition, corrective action, and caregiver development. Participates in enterprise projects, technology implementations, and other duties as assigned. SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS: Provides operational leadership for workforce management supporting the Enterprise Access Center and operational oversight of the 24/7 Enterprise MyChart Help Desk. Responsible for workforce optimization, operational analytics, digital access operations, continuous improvement, and collaboration with enterprise partners to ensure operational excellence. DIRECTION/SUPERVISION OF OTHERS: Directly supervises Workforce Management staff and IT Service Center Specialist II caregivers supporting the Enterprise MyChart Help Desk. DIRECTION/SUPERVISION RECEIVED: Enterprise Access Center Director EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree preferred. Equivalent combination of education and relevant experience may be considered. Five (5) years of Workforce Management experience required. Healthcare contact center, patient access, or similar operational experience preferred. Experience with forecasting, scheduling optimization, capacity planning, staffing models, and workforce analytics. Experience supporting or overseeing digital patient access operations preferred. Experience partnering with Information Technology, Digital Health, Epic, and vendor experience preferred. KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: Workforce Management Forecasting and capacity planning Operational analytics Scheduling optimization Patient access operations Digital patient access Leadership and coaching Vendor partnership Process improvement Communication and collaboration Epic knowledge preferred SPECIAL REQUIREMENTS: None PHYSICAL DEMANDS: Standard physical demands consistent with ChristianaCare management positions. WORKING CONDITIONS: Professional office environment. Supports operations that include 24/7 Enterprise MyChart Help Desk services and may require occasional off-hours support. Annual Compensation Range $73,611.20 - $117,790.40 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
08/05/2026
Full time
PRIMARY FUNCTION: The Manager, Enterprise Workforce Management & Digital Access is responsible for the strategic leadership, operational management, and continuous improvement of Enterprise Workforce Management supporting the Enterprise Access Center while providing operational oversight of ChristianaCare's Enterprise Digital Access services, including the 24/7 Enterprise MyChart Help Desk. The position leads workforce forecasting, scheduling optimization, capacity planning, operational analytics, performance management, and digital access operations to ensure exceptional service delivery, operational efficiency, and an outstanding patient experience. Partners with Enterprise Access leadership to optimize workforce operations and collaborates with external managed service vendors, Information Technology, Digital Health, Epic, and other enterprise stakeholders to support digital access initiatives. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides leadership for workforce management and digital access operations supporting the Enterprise Access Center and enterprise digital patient access services. Leads workforce forecasting, staffing models, scheduling optimization, capacity planning, and operational analytics. Monitors service levels, productivity, schedule adherence, occupancy, quality, and workforce performance metrics. Develop operational reports, dashboards, and recommendations to support leadership decision making. Partners with Enterprise Access leaders to optimize staffing and operational performance. Maintains operational oversight of the 24/7 Enterprise MyChart Help Desk. Partners with external managed service vendor on day-to-day MyChart Help Desk operations, workflow optimization, service performance, and operational readiness. Collaborates with Information Technology, Digital Health, Epic, and operational leaders to support enterprise digital access initiatives. Communicates with external managed services vendor as new digital features and initiatives impact patient support needs. Evaluates patient experience with digital access tools, tracking adoption rates and feature-by-feature usage. Reviews new features and tools with generative AI technologies which touch patient digital experiences and validates prior to deployment. Develops and implements standardized workflows and operational best practices. Leads continuous improvement initiatives that enhance workforce efficiency, patient access, and digital service delivery. Identifies operational trends and implements solutions using workforce and operational data. Ensures compliance with organizational policies, quality standards, and regulatory requirements. Directly supervises assigned Workforce Management staff and IT Service Center Specialist II caregivers. Responsible for hiring, onboarding, scheduling, coaching, performance management, recognition, corrective action, and caregiver development. Participates in enterprise projects, technology implementations, and other duties as assigned. SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS: Provides operational leadership for workforce management supporting the Enterprise Access Center and operational oversight of the 24/7 Enterprise MyChart Help Desk. Responsible for workforce optimization, operational analytics, digital access operations, continuous improvement, and collaboration with enterprise partners to ensure operational excellence. DIRECTION/SUPERVISION OF OTHERS: Directly supervises Workforce Management staff and IT Service Center Specialist II caregivers supporting the Enterprise MyChart Help Desk. DIRECTION/SUPERVISION RECEIVED: Enterprise Access Center Director EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree preferred. Equivalent combination of education and relevant experience may be considered. Five (5) years of Workforce Management experience required. Healthcare contact center, patient access, or similar operational experience preferred. Experience with forecasting, scheduling optimization, capacity planning, staffing models, and workforce analytics. Experience supporting or overseeing digital patient access operations preferred. Experience partnering with Information Technology, Digital Health, Epic, and vendor experience preferred. KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS: Workforce Management Forecasting and capacity planning Operational analytics Scheduling optimization Patient access operations Digital patient access Leadership and coaching Vendor partnership Process improvement Communication and collaboration Epic knowledge preferred SPECIAL REQUIREMENTS: None PHYSICAL DEMANDS: Standard physical demands consistent with ChristianaCare management positions. WORKING CONDITIONS: Professional office environment. Supports operations that include 24/7 Enterprise MyChart Help Desk services and may require occasional off-hours support. Annual Compensation Range $73,611.20 - $117,790.40 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Why Zensar? We re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships, with our clients and with each other and happiness is at the core of everything we do. In fact, we re so into happiness that we ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition grow, own, achieve, learn (GOAL) lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar! Zensar is seeking a Adobe Experience Platform (AEP) Architect -Hybrid model(3 days onsite- San Ramon, CA).This is open for Full time with excellent benefits and Contract Role as well with outstanding growth opportunities. You might really grab our attention if you have: Role: Adobe Experience Platform (AEP) Architect Location: San Ramon, CA-3 days onsite Experience: 10+ Years Overall 5+ Years in Adobe Experience Platform (AEP), Adobe RTCDP, and Adobe Experience Cloud Ecosystem Role Summary: We are seeking a highly experienced Adobe CDP Onsite Specialist who combines the expertise of an Adobe Solution Architect, Hands-on Developer, and Integration Specialist. The individual will serve as the primary onsite lead for the implementation, integration, and activation of Adobe Experience Platform (AEP), Adobe Real-Time CDP (RTCDP), Customer Journey Analytics (CJA), Adobe Journey Optimizer (AJO), Adobe Target, AEM, CRM, and other enterprise data sources. The role requires close collaboration with Business, Marketing, Sales Operations, Data, and IT teams, translating business objectives into scalable customer data and activation solutions while ensuring seamless integration across the ecosystem. The candidate will act as the trusted advisor to stakeholders and own end-to-end solution delivery from discovery through activation and optimization. Responsibilities are aligned with Adobe CDP architecture, integration, data modeling, identity resolution, and cross-platform activation practices referenced across internal Adobe CDP implementation initiatives. Adobe AEP & RTCDP Solution Architecture: Lead the end-to-end architecture and implementation of Adobe Experience Platform and Adobe Real-Time CDP. Define customer, account, and behavioral data models leveraging XDM standards. Design profile schemas, datasets, identity namespaces, and profile stitching strategies. Establish governance, privacy, consent management, and data usage frameworks. Review and approve solution designs, architecture decisions, and technical specifications. Business & Stakeholder Management: Act as the primary onsite point of contact for business and IT stakeholders. Facilitate requirement workshops and discovery sessions with Marketing, Digital, Data, Analytics, Sales, and Technology teams. Translate business objectives into scalable Adobe CDP use cases and solution designs. Drive alignment across Marketing, CRM, Commerce, Analytics, Data Engineering, and Security teams. Present architecture, solution recommendations, project status, and implementation roadmaps to senior leadership. Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions. Zensar values your privacy. We'll use your data in accordance with our privacy statement located at:
08/05/2026
Full time
Why Zensar? We re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships, with our clients and with each other and happiness is at the core of everything we do. In fact, we re so into happiness that we ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition grow, own, achieve, learn (GOAL) lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar! Zensar is seeking a Adobe Experience Platform (AEP) Architect -Hybrid model(3 days onsite- San Ramon, CA).This is open for Full time with excellent benefits and Contract Role as well with outstanding growth opportunities. You might really grab our attention if you have: Role: Adobe Experience Platform (AEP) Architect Location: San Ramon, CA-3 days onsite Experience: 10+ Years Overall 5+ Years in Adobe Experience Platform (AEP), Adobe RTCDP, and Adobe Experience Cloud Ecosystem Role Summary: We are seeking a highly experienced Adobe CDP Onsite Specialist who combines the expertise of an Adobe Solution Architect, Hands-on Developer, and Integration Specialist. The individual will serve as the primary onsite lead for the implementation, integration, and activation of Adobe Experience Platform (AEP), Adobe Real-Time CDP (RTCDP), Customer Journey Analytics (CJA), Adobe Journey Optimizer (AJO), Adobe Target, AEM, CRM, and other enterprise data sources. The role requires close collaboration with Business, Marketing, Sales Operations, Data, and IT teams, translating business objectives into scalable customer data and activation solutions while ensuring seamless integration across the ecosystem. The candidate will act as the trusted advisor to stakeholders and own end-to-end solution delivery from discovery through activation and optimization. Responsibilities are aligned with Adobe CDP architecture, integration, data modeling, identity resolution, and cross-platform activation practices referenced across internal Adobe CDP implementation initiatives. Adobe AEP & RTCDP Solution Architecture: Lead the end-to-end architecture and implementation of Adobe Experience Platform and Adobe Real-Time CDP. Define customer, account, and behavioral data models leveraging XDM standards. Design profile schemas, datasets, identity namespaces, and profile stitching strategies. Establish governance, privacy, consent management, and data usage frameworks. Review and approve solution designs, architecture decisions, and technical specifications. Business & Stakeholder Management: Act as the primary onsite point of contact for business and IT stakeholders. Facilitate requirement workshops and discovery sessions with Marketing, Digital, Data, Analytics, Sales, and Technology teams. Translate business objectives into scalable Adobe CDP use cases and solution designs. Drive alignment across Marketing, CRM, Commerce, Analytics, Data Engineering, and Security teams. Present architecture, solution recommendations, project status, and implementation roadmaps to senior leadership. Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions. Zensar values your privacy. We'll use your data in accordance with our privacy statement located at:
Position summary The IP specialist provides support with data management, data audit projects, and processing and docketing incoming and outgoing communications related to patent and trademark matters. This includes reviewing, downloading, scanning and coding documents according to established policies and procedures. The position is also responsible for assisting with projects related to the inbound and outbound transfers of clients, records and matters. Job duties and responsibilities Proficient with Adobe Acrobat, Microsoft Word and Excel Review, process and docket incoming and outgoing communications for patent and trademark matters Utilize computerized records management software programs and update systems to reflect up-to-date data Support the intellectual property practice group with data audit projects in Digital File, PATTSYWAVE and PracticeLink systems to ensure information aligns Support projects relating to the incoming and outgoing transfer of client documents, files and matters Assist with IP client portal setup and maintenance Create docket reports, data extracts and other digital records reports upon request Utilize records management systems and update necessary systems to reflect accurate data Assist the docketing manager with software implementation projects, with a focus on data auditing Respond to requests from internal personnel Maintain regular and consistent attendance Perform other duties as assigned Job duties and responsibilities listed are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education Bachelor's degree or equivalent experience Experience Prior experience in the intellectual property field in a law firm or corporate in-house environment. Three to five years of patent prosecution experience, both foreign and domestic (U.S.) Skills Keen attention to detail Excellent interpersonal and communication skills, with the ability to work with a diverse group of attorneys and staff via telephone, email and in person Advanced knowledge of software programs and hardware used to perform processing tasks Professional demeanor, high-quality work standards and the ability to prioritize and perform effectively under pressure Ability to adapt to changing responsibilities and circumstances Ability to work well within a team-oriented environment and contribute to effective team relationships Ability to identify issues and proactively resolve or escalate as necessary Ability to manage stress in a fast-paced work environment Ability to handle multiple tasks daily and complete assignments within set timelines Ability to use independent judgment and discretion and adapt to changing work situations Ability to grasp and apply new ideas Other Supervisory responsibilities None Equipment to be used Personal computer and standard office equipment, including telephone, calculator, fax machine, copier and scanner Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and extensive computer use Ability to utilize technology, including computers and telecommunication devices Ability to read and interpret written documents, computer screens and other visual displays accurately Ability to communicate effectively, both orally and in writing, with individuals at all levels Ability to work extended hours as required Working conditions This role is remote. Occasional extended hours may be required beyond the normal daily schedule. There may be periodic in-office work requests, so proximity to the office is important. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. This is a non-exempt position. Pittsburgh and Houston Hourly rate (40 hours): $27.93 - $33.65 Estimated annual compensation: $58,100 - $70,000 Philadelphia Hourly rate (40 hours): $29.90 - $41.25 Estimated annual compensation: $62,200 - $85,800 Washington, DC Hourly rate (40 hours): $31.88 - $43.99 Estimated annual compensation: $66,300 - $91,500 Employee benefits overview Our comprehensive benefits package includes: 401(k) retirement plan Medical insurance Health savings account (HSA) Virtual health services Dental insurance Vision insurance Accident insurance Hospital indemnity insurance Critical illness insurance Life insurance Short-term disability coverage Long-term disability coverage Flexible spending accounts (FSA) Lyra Health employee assistance program (EAP) Paid family leave (for eligible exempt and non-exempt staff) Transportation benefit Back-up child care services College coach program Pet insurance Paid sick time (for exempt staff) Paid time off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance and a generous 401(k) plan. Reed Smith is an equal opportunity employer with core values of integrity, excellence, teamwork and respect, innovation and impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
08/05/2026
Full time
Position summary The IP specialist provides support with data management, data audit projects, and processing and docketing incoming and outgoing communications related to patent and trademark matters. This includes reviewing, downloading, scanning and coding documents according to established policies and procedures. The position is also responsible for assisting with projects related to the inbound and outbound transfers of clients, records and matters. Job duties and responsibilities Proficient with Adobe Acrobat, Microsoft Word and Excel Review, process and docket incoming and outgoing communications for patent and trademark matters Utilize computerized records management software programs and update systems to reflect up-to-date data Support the intellectual property practice group with data audit projects in Digital File, PATTSYWAVE and PracticeLink systems to ensure information aligns Support projects relating to the incoming and outgoing transfer of client documents, files and matters Assist with IP client portal setup and maintenance Create docket reports, data extracts and other digital records reports upon request Utilize records management systems and update necessary systems to reflect accurate data Assist the docketing manager with software implementation projects, with a focus on data auditing Respond to requests from internal personnel Maintain regular and consistent attendance Perform other duties as assigned Job duties and responsibilities listed are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education Bachelor's degree or equivalent experience Experience Prior experience in the intellectual property field in a law firm or corporate in-house environment. Three to five years of patent prosecution experience, both foreign and domestic (U.S.) Skills Keen attention to detail Excellent interpersonal and communication skills, with the ability to work with a diverse group of attorneys and staff via telephone, email and in person Advanced knowledge of software programs and hardware used to perform processing tasks Professional demeanor, high-quality work standards and the ability to prioritize and perform effectively under pressure Ability to adapt to changing responsibilities and circumstances Ability to work well within a team-oriented environment and contribute to effective team relationships Ability to identify issues and proactively resolve or escalate as necessary Ability to manage stress in a fast-paced work environment Ability to handle multiple tasks daily and complete assignments within set timelines Ability to use independent judgment and discretion and adapt to changing work situations Ability to grasp and apply new ideas Other Supervisory responsibilities None Equipment to be used Personal computer and standard office equipment, including telephone, calculator, fax machine, copier and scanner Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and extensive computer use Ability to utilize technology, including computers and telecommunication devices Ability to read and interpret written documents, computer screens and other visual displays accurately Ability to communicate effectively, both orally and in writing, with individuals at all levels Ability to work extended hours as required Working conditions This role is remote. Occasional extended hours may be required beyond the normal daily schedule. There may be periodic in-office work requests, so proximity to the office is important. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. This is a non-exempt position. Pittsburgh and Houston Hourly rate (40 hours): $27.93 - $33.65 Estimated annual compensation: $58,100 - $70,000 Philadelphia Hourly rate (40 hours): $29.90 - $41.25 Estimated annual compensation: $62,200 - $85,800 Washington, DC Hourly rate (40 hours): $31.88 - $43.99 Estimated annual compensation: $66,300 - $91,500 Employee benefits overview Our comprehensive benefits package includes: 401(k) retirement plan Medical insurance Health savings account (HSA) Virtual health services Dental insurance Vision insurance Accident insurance Hospital indemnity insurance Critical illness insurance Life insurance Short-term disability coverage Long-term disability coverage Flexible spending accounts (FSA) Lyra Health employee assistance program (EAP) Paid family leave (for eligible exempt and non-exempt staff) Transportation benefit Back-up child care services College coach program Pet insurance Paid sick time (for exempt staff) Paid time off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance and a generous 401(k) plan. Reed Smith is an equal opportunity employer with core values of integrity, excellence, teamwork and respect, innovation and impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
• Lead and mentor a team of custom application developers and integration specialists within the implementation partner team, fostering a collaborative and high-performing environment. • Assign tasks, set priorities, and monitor team performance to ensure timely and quality delivery. • Participate in the recruitment and onboarding of new team members. • Oversee the entire lifecycle of custom application development, from design to development, testing, deployment, and maintenance. • Collaborate with business analysts and stakeholders to understand business needs and translate them into technical specifications. • Architect and design scalable, secure, and maintainable custom applications using appropriate technologies and frameworks. • Ensure adherence to coding standards, best practices, and architectural guidelines. • Manage code repositories, version control, and deployment processes. • Develop and implement a comprehensive integration strategy to connect custom applications with various enterprise systems (e.g., ERP, CRM, data warehouses, third-party APIs). • Design and implement integration solutions using various tools and technologies (e.g., API management platforms, ETL tools, messaging queues, ESBs). • Ensure data integrity, security, and performance across integrated systems. • Monitor and troubleshoot integration issues, implementing timely resolutions. • Provide technical leadership and guidance to the SI team on application development and integration methodologies, tools, and technologies. • Participate in architectural reviews and provide recommendations on technology choices. • Manage expectations and provide regular updates on project status and progress. • Participate in project planning and estimation efforts.
08/05/2026
Full time
• Lead and mentor a team of custom application developers and integration specialists within the implementation partner team, fostering a collaborative and high-performing environment. • Assign tasks, set priorities, and monitor team performance to ensure timely and quality delivery. • Participate in the recruitment and onboarding of new team members. • Oversee the entire lifecycle of custom application development, from design to development, testing, deployment, and maintenance. • Collaborate with business analysts and stakeholders to understand business needs and translate them into technical specifications. • Architect and design scalable, secure, and maintainable custom applications using appropriate technologies and frameworks. • Ensure adherence to coding standards, best practices, and architectural guidelines. • Manage code repositories, version control, and deployment processes. • Develop and implement a comprehensive integration strategy to connect custom applications with various enterprise systems (e.g., ERP, CRM, data warehouses, third-party APIs). • Design and implement integration solutions using various tools and technologies (e.g., API management platforms, ETL tools, messaging queues, ESBs). • Ensure data integrity, security, and performance across integrated systems. • Monitor and troubleshoot integration issues, implementing timely resolutions. • Provide technical leadership and guidance to the SI team on application development and integration methodologies, tools, and technologies. • Participate in architectural reviews and provide recommendations on technology choices. • Manage expectations and provide regular updates on project status and progress. • Participate in project planning and estimation efforts.
Our client, a major bank in New York City, is looking for Equities Trade Support Specialist This on-site role, 5 days in the office. 6 months initial contract with possible extensions or option to hire. Rate: $95-105 on W2, possible C2C as well. Equities Trade Support Job Description: Provide direct front-office technology support to Equities traders, middle office users, and Compliance teams on the trading floor Monitor trading platforms and FIX network connectivity to ensure system stability and availability Diagnose and resolve real-time trading issues, including detailed investigation of compliance-related inquiries Communicate major incidents, impacts, and resolution status clearly to key stakeholders and senior management Gather, analyze, and document business requirements from traders, ensuring proper tracking, prioritization, and transparency Translate business requirements into clear functional specifications for vendor and internal development teams to deliver enhancements Share end-to-end business workflows with Support and QA teams to strengthen regression testing and operational readiness Maintain and continuously improve the knowledge base, support runbooks, scripts, and technical documentation Qualifications: Over 5 years of experience supporting mission-critical front-office trading applications within Equities, including U.S. Market Making, ETFs, Electronic Trading, Global Program Trading, and Convertible Bonds Strong understanding of high-touch trading workflows, FIX protocol, OMS platforms, IOI processing, market data, and CTM flows, Tidal or other scheduler systems Proven experience handling regulatory and compliance-driven requests and inquiries, including Reg NMS, Reg SHO, CAT, ACT, ORF, and TRACE Proficient with, SQL querying, JIRA for issue tracking, and Excel for operational analysis and reporting Demonstrated ability to build effective relationships and collaborate across front office, middle office, and control functions Excellent written and verbal communication skills, with the ability to convey complex technical issues to non-technical stakeholders Strong analytical and problem-solving skills with a high level of attention to detail Self-motivated and adaptable, with the ability to prioritize and execute effectively in a fast-paced, high-pressure trading environment Experience with scripting and automation tools is a plus Soft Skills: Highly self-motivated with a strong sense of drive and accountability Confident, dependable, and consistently reliable Proven ability to work independently on complex issues and projects Effective collaborator with strong teamwork skills Excellent written and verbal communication abilities Strong critical thinking and problem-solving skills Detail-oriented with solid documentation and reporting capabilities Education Requirement: Computer Science degree Please email your resume or use this link to apply directly: Or email: Check ALL our Jobs:
08/05/2026
Full time
Our client, a major bank in New York City, is looking for Equities Trade Support Specialist This on-site role, 5 days in the office. 6 months initial contract with possible extensions or option to hire. Rate: $95-105 on W2, possible C2C as well. Equities Trade Support Job Description: Provide direct front-office technology support to Equities traders, middle office users, and Compliance teams on the trading floor Monitor trading platforms and FIX network connectivity to ensure system stability and availability Diagnose and resolve real-time trading issues, including detailed investigation of compliance-related inquiries Communicate major incidents, impacts, and resolution status clearly to key stakeholders and senior management Gather, analyze, and document business requirements from traders, ensuring proper tracking, prioritization, and transparency Translate business requirements into clear functional specifications for vendor and internal development teams to deliver enhancements Share end-to-end business workflows with Support and QA teams to strengthen regression testing and operational readiness Maintain and continuously improve the knowledge base, support runbooks, scripts, and technical documentation Qualifications: Over 5 years of experience supporting mission-critical front-office trading applications within Equities, including U.S. Market Making, ETFs, Electronic Trading, Global Program Trading, and Convertible Bonds Strong understanding of high-touch trading workflows, FIX protocol, OMS platforms, IOI processing, market data, and CTM flows, Tidal or other scheduler systems Proven experience handling regulatory and compliance-driven requests and inquiries, including Reg NMS, Reg SHO, CAT, ACT, ORF, and TRACE Proficient with, SQL querying, JIRA for issue tracking, and Excel for operational analysis and reporting Demonstrated ability to build effective relationships and collaborate across front office, middle office, and control functions Excellent written and verbal communication skills, with the ability to convey complex technical issues to non-technical stakeholders Strong analytical and problem-solving skills with a high level of attention to detail Self-motivated and adaptable, with the ability to prioritize and execute effectively in a fast-paced, high-pressure trading environment Experience with scripting and automation tools is a plus Soft Skills: Highly self-motivated with a strong sense of drive and accountability Confident, dependable, and consistently reliable Proven ability to work independently on complex issues and projects Effective collaborator with strong teamwork skills Excellent written and verbal communication abilities Strong critical thinking and problem-solving skills Detail-oriented with solid documentation and reporting capabilities Education Requirement: Computer Science degree Please email your resume or use this link to apply directly: Or email: Check ALL our Jobs:
Job Title: Senior Specialist AI & Data Solutions Location: 50% onsite at Lawrence Township, NJ Duration: Temp - 12 months Pay Range: $38-48/hr (W2) Work Schedule: Mon-Fri, 8am-5pm About TSR TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants. Job Description We are seeking a Senior Specialist AI & Data Solutions to join our Global Digital Engagement Platforms team as the Web Delivery Lead. The ideal candidate will have strong experience in delivery leadership for Adobe Experience Manager (AEM), Python-based automation, AI/ML model integration, and prompt engineering and a proven ability to launch enterprise websites on time and within scope while embedding AI-powered capabilities across the web delivery lifecycle. Responsibilities: Lead end-to-end delivery of AEM-based websites across global markets, managing timelines, risks, and stakeholder expectations. Define and enforce delivery standards including intake workflows, QA processes, and go-live readiness criteria. Manage and mentor a distributed team of developers, content authors, and QA specialists. Ensure compliance with regulatory, accessibility (WCAG/EAA), cookie consent, and governance requirements. Maintain hands-on expertise across AEM Sites, Assets, and Cloud Service, guiding component development, template design, content fragment modeling, and multi-site management. Support adoption of headless CMS capabilities, GraphQL APIs, and omnichannel content delivery. Develop and maintain Python automation for site setup, content migration, metadata enrichment, QA validation, and reporting. Design, train, and fine-tune AI/ML models for automated tagging, content generation and summarization, predictive analytics, and image optimization. Lead prompt engineering initiatives for LLM-driven web copy, meta descriptions, SEO content, MLR package preparation, chatbots, and compliance pre-screening. Build and operationalize AI-powered workflows within AEM using APIs from OpenAI, Azure AI, AWS Bedrock, or similar platforms. Evaluate emerging AI tools and frameworks, prototype solutions, and present business cases for adoption with clear governance and benchmarks. Required Skills & Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. 2-3+ years in web delivery or digital platforms. AEM expertise: Sites, Cloud Service, Java, OSGi, JCR, JavaScript, Content Fragments, and multi-site management. Python 3.x proficiency for automation scripting, API integrations, and ML model development using TensorFlow, PyTorch, or Hugging Face. AI/ML and prompt engineering experience with LLMs (e.g., GPT, Claude, LLaMA), prompt optimization, model fine-tuning, RAG patterns, and vector databases. Proven ability to lead globally distributed, cross-functional teams in agile environments with clear stakeholder communication. Working knowledge of Adobe Experience Cloud, cloud platforms (AWS, Azure, GCP), and DevOps tooling (CI/CD, Docker, Kubernetes). Familiarity with CDN, DNS, WAF, cookie consent, web accessibility (WCAG/EAA), and pharma or life sciences compliance requirements. Experience with NLP, personalization algorithms, semantic search, and evaluation of emerging AI technologies. Preferred Skills: Experience with headless CMS patterns in AEM and GraphQL APIs for omnichannel delivery. Background in building AI-enabled content operations and governance, including prompt libraries and model evaluation benchmarks. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume
08/05/2026
Full time
Job Title: Senior Specialist AI & Data Solutions Location: 50% onsite at Lawrence Township, NJ Duration: Temp - 12 months Pay Range: $38-48/hr (W2) Work Schedule: Mon-Fri, 8am-5pm About TSR TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants. Job Description We are seeking a Senior Specialist AI & Data Solutions to join our Global Digital Engagement Platforms team as the Web Delivery Lead. The ideal candidate will have strong experience in delivery leadership for Adobe Experience Manager (AEM), Python-based automation, AI/ML model integration, and prompt engineering and a proven ability to launch enterprise websites on time and within scope while embedding AI-powered capabilities across the web delivery lifecycle. Responsibilities: Lead end-to-end delivery of AEM-based websites across global markets, managing timelines, risks, and stakeholder expectations. Define and enforce delivery standards including intake workflows, QA processes, and go-live readiness criteria. Manage and mentor a distributed team of developers, content authors, and QA specialists. Ensure compliance with regulatory, accessibility (WCAG/EAA), cookie consent, and governance requirements. Maintain hands-on expertise across AEM Sites, Assets, and Cloud Service, guiding component development, template design, content fragment modeling, and multi-site management. Support adoption of headless CMS capabilities, GraphQL APIs, and omnichannel content delivery. Develop and maintain Python automation for site setup, content migration, metadata enrichment, QA validation, and reporting. Design, train, and fine-tune AI/ML models for automated tagging, content generation and summarization, predictive analytics, and image optimization. Lead prompt engineering initiatives for LLM-driven web copy, meta descriptions, SEO content, MLR package preparation, chatbots, and compliance pre-screening. Build and operationalize AI-powered workflows within AEM using APIs from OpenAI, Azure AI, AWS Bedrock, or similar platforms. Evaluate emerging AI tools and frameworks, prototype solutions, and present business cases for adoption with clear governance and benchmarks. Required Skills & Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. 2-3+ years in web delivery or digital platforms. AEM expertise: Sites, Cloud Service, Java, OSGi, JCR, JavaScript, Content Fragments, and multi-site management. Python 3.x proficiency for automation scripting, API integrations, and ML model development using TensorFlow, PyTorch, or Hugging Face. AI/ML and prompt engineering experience with LLMs (e.g., GPT, Claude, LLaMA), prompt optimization, model fine-tuning, RAG patterns, and vector databases. Proven ability to lead globally distributed, cross-functional teams in agile environments with clear stakeholder communication. Working knowledge of Adobe Experience Cloud, cloud platforms (AWS, Azure, GCP), and DevOps tooling (CI/CD, Docker, Kubernetes). Familiarity with CDN, DNS, WAF, cookie consent, web accessibility (WCAG/EAA), and pharma or life sciences compliance requirements. Experience with NLP, personalization algorithms, semantic search, and evaluation of emerging AI technologies. Preferred Skills: Experience with headless CMS patterns in AEM and GraphQL APIs for omnichannel delivery. Background in building AI-enabled content operations and governance, including prompt libraries and model evaluation benchmarks. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume
Company Profile JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisors and employees of schedule Coordinates with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Assists in facilitating security briefings for individuals/groups as required Provide work direction to lower level department clerical/administrative personnel Performs other related tasks as directed Desired Qualifications This section is customizable in the job posting or can be omitted Preferred qualifications should be submitted in the Recruiting Job Requisition Request form prior to posting Requirements Education, Technical, and Work Experience Associate's degree or equivalent military or technical training with one year specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be familiar in the rules and regulations of the National Industrial Security Program Operating Manual (NISPOM) pertaining to all aspects of security. Must have working knowledge of site-specific procedures and security requirements. The position requires a high degree of accuracy pertaining to all aspects of personnel security. In addition, a Security Specialist II must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license Salary The expected salary range for this position is X to Y annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment.
08/05/2026
Full time
Company Profile JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisors and employees of schedule Coordinates with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Assists in facilitating security briefings for individuals/groups as required Provide work direction to lower level department clerical/administrative personnel Performs other related tasks as directed Desired Qualifications This section is customizable in the job posting or can be omitted Preferred qualifications should be submitted in the Recruiting Job Requisition Request form prior to posting Requirements Education, Technical, and Work Experience Associate's degree or equivalent military or technical training with one year specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be familiar in the rules and regulations of the National Industrial Security Program Operating Manual (NISPOM) pertaining to all aspects of security. Must have working knowledge of site-specific procedures and security requirements. The position requires a high degree of accuracy pertaining to all aspects of personnel security. In addition, a Security Specialist II must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must qualify for and maintain a government security clearance Must possess a valid, state-issued driver's license Salary The expected salary range for this position is X to Y annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment.
The DCS Air & Space Technology (AST) Sector is seeking an AFSIM Modeling Specialist for an exciting opportunity in support of the Air Force Research Laboratory (AFRL). In this role, you will help deliver technical expertise, with a focus on Modeling, Simulation & Analysis. You will collaborate closely with other DCS computer scientists and data analysts to support the customer's digital engineering initiatives to advance digital engineering initiatives and transition critical capabilities to Air Force programs. We are seeking individuals that are driven and ready to grow with our company. DCS recognizes that its employees are the critical component in providing renowned solutions in the U.S. Defense, Aerospace, Human Factors, and Security markets. As an employee-owned company, professionals across all levels are valued and provided with the resources to make an immediate impact. At DCS, you will have the opportunity to collaborate with colleagues across multiple departments to support world-class research and development, while benefiting from training and mentorship to guide your career growth. Join DCS and contribute to innovative solutions that shape the future of critical technologies. Essential Job Functions: Team-Oriented Collaboration: Work effectively with multi-disciplinary teams of software developers, engineers, and data analysts to support complex analytical research and Operator-in-the-Loop studies. AFSIM Architecture & Integration: Support the development and integration of AFSIM components, including custom plugins, system models, autonomy/AI capabilities, and operational concepts within real-time simulation environments. Assist with incorporating high-fidelity platform models and external model sources as needed. System Modeling: Design and model complex heterogeneous systems, including Aircraft Systems, Missile Systems, Radars, Jamming (Electronic Warfare), and Communications. DevSecOps & Digital Engineering: Implement GitLab CI/CD pipelining featuring automated testing, automated documentation, and security scanning. Drive cloud-based development and application integration into cloud platforms. Optimization & Testing: Utilize system-based optimization techniques to maximize performance in real-time simulations. Lead testing and evaluation of simulation environments, including automated testing for Model-Based Systems Engineering (MBSE) projects. Agile Framework: Participate in Agile ceremonies, sprint planning, backlog grooming, and triage. Required Skills: Due to the sensitivity of customer related requirements, US citizenship is required. Must have an active Secret level US DOD security clearance. Must have a bachelor's degree in a technical field (Computer Science, Engineering, Mathematics, or Similar) with 5 years of experience. Understanding of software development processes (Agile, DevSecOps, CI/CD) with experience developing software using Object Oriented Programing practices. Experience modeling data structures, flows, and integrations across heterogeneous systems. 3+ years of AFSIM experience focused on mission-level modeling and scenario analysis. Understanding of military platforms, tactics, techniques, and procedures (TTPs), CONOPS, and mission-level concepts (air combat, ISR, electronic warfare, or electromagnetic spectrum operations highly desirable). Experience with Agile Methodology particularly utilizing the Scrum framework. Experience with Git-based version control, including branch management and merge request workflows in GitLab. Must be curious to explore new problems and develop creative solutions. Strong communication skills, both written and verbal. Must work onsite at customer facility. Remote work is not available. Desired Skills: Active Top Secret security clearance with SCI eligibility Masters degree in a technical field (Computer Science, Engineering, Mathematics, or Similar) Experience in MBSE Experience with SysML diagramming tools
08/05/2026
Full time
The DCS Air & Space Technology (AST) Sector is seeking an AFSIM Modeling Specialist for an exciting opportunity in support of the Air Force Research Laboratory (AFRL). In this role, you will help deliver technical expertise, with a focus on Modeling, Simulation & Analysis. You will collaborate closely with other DCS computer scientists and data analysts to support the customer's digital engineering initiatives to advance digital engineering initiatives and transition critical capabilities to Air Force programs. We are seeking individuals that are driven and ready to grow with our company. DCS recognizes that its employees are the critical component in providing renowned solutions in the U.S. Defense, Aerospace, Human Factors, and Security markets. As an employee-owned company, professionals across all levels are valued and provided with the resources to make an immediate impact. At DCS, you will have the opportunity to collaborate with colleagues across multiple departments to support world-class research and development, while benefiting from training and mentorship to guide your career growth. Join DCS and contribute to innovative solutions that shape the future of critical technologies. Essential Job Functions: Team-Oriented Collaboration: Work effectively with multi-disciplinary teams of software developers, engineers, and data analysts to support complex analytical research and Operator-in-the-Loop studies. AFSIM Architecture & Integration: Support the development and integration of AFSIM components, including custom plugins, system models, autonomy/AI capabilities, and operational concepts within real-time simulation environments. Assist with incorporating high-fidelity platform models and external model sources as needed. System Modeling: Design and model complex heterogeneous systems, including Aircraft Systems, Missile Systems, Radars, Jamming (Electronic Warfare), and Communications. DevSecOps & Digital Engineering: Implement GitLab CI/CD pipelining featuring automated testing, automated documentation, and security scanning. Drive cloud-based development and application integration into cloud platforms. Optimization & Testing: Utilize system-based optimization techniques to maximize performance in real-time simulations. Lead testing and evaluation of simulation environments, including automated testing for Model-Based Systems Engineering (MBSE) projects. Agile Framework: Participate in Agile ceremonies, sprint planning, backlog grooming, and triage. Required Skills: Due to the sensitivity of customer related requirements, US citizenship is required. Must have an active Secret level US DOD security clearance. Must have a bachelor's degree in a technical field (Computer Science, Engineering, Mathematics, or Similar) with 5 years of experience. Understanding of software development processes (Agile, DevSecOps, CI/CD) with experience developing software using Object Oriented Programing practices. Experience modeling data structures, flows, and integrations across heterogeneous systems. 3+ years of AFSIM experience focused on mission-level modeling and scenario analysis. Understanding of military platforms, tactics, techniques, and procedures (TTPs), CONOPS, and mission-level concepts (air combat, ISR, electronic warfare, or electromagnetic spectrum operations highly desirable). Experience with Agile Methodology particularly utilizing the Scrum framework. Experience with Git-based version control, including branch management and merge request workflows in GitLab. Must be curious to explore new problems and develop creative solutions. Strong communication skills, both written and verbal. Must work onsite at customer facility. Remote work is not available. Desired Skills: Active Top Secret security clearance with SCI eligibility Masters degree in a technical field (Computer Science, Engineering, Mathematics, or Similar) Experience in MBSE Experience with SysML diagramming tools
St. Luke's Health Network, Inc.
Allentown, Pennsylvania
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Network Coordinator, Coding Audit & Education performs internal, concurrent, prospective and retrospective coding audit activities. Reviews/validates coded medical records of Professional Coding (PC) staff to determine data quality and accuracy of coding, billing and documentation related to ICD-10, PCS, DRGs.CPT, APC's, and HCPCS Level II code and modifier assignments, ICD diagnosis and procedure coding, DRG/APC structure according to regulatory requirements. JOB DUTIES AND RESPONSIBILITIES: Coding audits of Professional Coding staff in accordance with regulatory requirements, official coding guidelines, and Network audit standards. Reviews and validates coded medical records to assess coding accuracy, documentation integrity, compliance risk, and reimbursement impact related to ICD-10-CM/PCS, CPT/HCPCS, DRG/APC assignment, modifiers, and applicable payment methodologies. Analyzes audit results to identify trends, patterns, and areas of risk or opportunity, including recurring errors, documentation gaps, and compliance vulnerabilities across the hospital system. Develops audit summaries, reports, and tracking tools to communicate findings, monitor improvement over time, and support leadership review and decision-making. Provides targeted, audit-driven education and training to Professional Coding staff, including one-on-one feedback and department-level education based on validated audit findings. Collaborates with Coding Management and Compliance to recommend corrective actions, process improvements, and risk mitigation strategies based on audit outcomes. Supports onboarding and ongoing education of coding staff by contributing audit-based insights, educational materials, and coding guidance aligned with official standards and Network expectations. Participates in external audit activities, including preparation, review, validation of findings, and assistance with response development, in collaboration with Coding Management and Compliance. Promotes accurate, compliant documentation and coding practices through consistent application of coding principles, official guidelines, and regulatory requirements. PHYSICAL AND SENSORY REQUIREMENTS: Sitting up to 7 hours per day, 3 hours at a time. Repetitive arm/finger use for retrieving/viewing computerized patient medical records and abstracting information. Extended periods of vision use for reviewing computerized patient records, abstracting of patient information, approximately 7 hours per day, hours at a time. Hearing as it relates to normal conversation. Seeing as it relates to general vision, peripheral vision and visual monotony. Occasionally may be required to use upper extremities to lift up to 10 lbs.; stoop, bend, or reach to retrieve resource materials and/or paper records in accordance with downtime policy; or use wheel cart. EDUCATION: Must maintain and be credentialed in at least ONE of the following AHIMA and/or AAPC recognized Professional Coding Certifications: Registered Health Information Technician (RHIT); Registered Health Information Administrator (RHIA); Certified Professional Auditor (CPMA); Certified Professional Coder (CPC); Certified); Certified Coding Specialist (CCS); In-depth knowledge of ICD CM, ICD PCS and CPT/HCPCS coding systems. Must be proficient in DRG/APC structure, National Correct Coding Initiatives, ICD CM/PCS/CPT Official Guidelines, Outpatient Prospective Payment System and Coding Clinic References. Current working knowledge of encoder/grouper. Strong analytical and communication skills. TRAINING AND EXPERIENCE: 5 years of coding experience required. Experience in auditing education techniques and methods preferred, but not required. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.
08/05/2026
Full time
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Network Coordinator, Coding Audit & Education performs internal, concurrent, prospective and retrospective coding audit activities. Reviews/validates coded medical records of Professional Coding (PC) staff to determine data quality and accuracy of coding, billing and documentation related to ICD-10, PCS, DRGs.CPT, APC's, and HCPCS Level II code and modifier assignments, ICD diagnosis and procedure coding, DRG/APC structure according to regulatory requirements. JOB DUTIES AND RESPONSIBILITIES: Coding audits of Professional Coding staff in accordance with regulatory requirements, official coding guidelines, and Network audit standards. Reviews and validates coded medical records to assess coding accuracy, documentation integrity, compliance risk, and reimbursement impact related to ICD-10-CM/PCS, CPT/HCPCS, DRG/APC assignment, modifiers, and applicable payment methodologies. Analyzes audit results to identify trends, patterns, and areas of risk or opportunity, including recurring errors, documentation gaps, and compliance vulnerabilities across the hospital system. Develops audit summaries, reports, and tracking tools to communicate findings, monitor improvement over time, and support leadership review and decision-making. Provides targeted, audit-driven education and training to Professional Coding staff, including one-on-one feedback and department-level education based on validated audit findings. Collaborates with Coding Management and Compliance to recommend corrective actions, process improvements, and risk mitigation strategies based on audit outcomes. Supports onboarding and ongoing education of coding staff by contributing audit-based insights, educational materials, and coding guidance aligned with official standards and Network expectations. Participates in external audit activities, including preparation, review, validation of findings, and assistance with response development, in collaboration with Coding Management and Compliance. Promotes accurate, compliant documentation and coding practices through consistent application of coding principles, official guidelines, and regulatory requirements. PHYSICAL AND SENSORY REQUIREMENTS: Sitting up to 7 hours per day, 3 hours at a time. Repetitive arm/finger use for retrieving/viewing computerized patient medical records and abstracting information. Extended periods of vision use for reviewing computerized patient records, abstracting of patient information, approximately 7 hours per day, hours at a time. Hearing as it relates to normal conversation. Seeing as it relates to general vision, peripheral vision and visual monotony. Occasionally may be required to use upper extremities to lift up to 10 lbs.; stoop, bend, or reach to retrieve resource materials and/or paper records in accordance with downtime policy; or use wheel cart. EDUCATION: Must maintain and be credentialed in at least ONE of the following AHIMA and/or AAPC recognized Professional Coding Certifications: Registered Health Information Technician (RHIT); Registered Health Information Administrator (RHIA); Certified Professional Auditor (CPMA); Certified Professional Coder (CPC); Certified); Certified Coding Specialist (CCS); In-depth knowledge of ICD CM, ICD PCS and CPT/HCPCS coding systems. Must be proficient in DRG/APC structure, National Correct Coding Initiatives, ICD CM/PCS/CPT Official Guidelines, Outpatient Prospective Payment System and Coding Clinic References. Current working knowledge of encoder/grouper. Strong analytical and communication skills. TRAINING AND EXPERIENCE: 5 years of coding experience required. Experience in auditing education techniques and methods preferred, but not required. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.
Job description Join our team as an IT Support Specialist, where you'll play a key role in managing hardware and software resources and troubleshooting escalated issues across systems, integrations, and business applications. You will ensure the secure and reliable operation of technology infrastructure across our growing organization. We are seeking a detail-oriented and proactive IT professional with strong technical troubleshooting skills and the ability to support end users in a fast-paced environment. What You'll Do Provide new employee onboarding, including hardware/software provisioning, account setup, and related configuration tasks. Provide training and end-user technical support on hardware, software, proprietary systems, tools, and workflows. Manage employee offboarding processes, including disabling access, revoking credentials, and collecting company equipment. Administer the helpdesk ticketing system, troubleshooting and resolving software and hardware-related problems; provide optimal solutions in a timely manner. Manage Cybersecurity awareness training for staff. Configuration of law firm software integrations and maintenance (technical setup, ongoing support of data sync, system connectivity, and troubleshooting). Maintain system reporting infrastructure. Coordinate IT hardware and software purchases, maintain inventory records, and stay within budget. Ensure systems are secure, reliable, and compliant with HIPAA Privacy and Security Rules. Maintain compliance with organizational IT policies and standards, including data security and system integrity. Maintain antivirus software and endpoint protection. Support vendor software, including implementation, maintenance, upgrades, and troubleshooting of applications and systems. Stay up to date with advancements in technology and recommend upgrades or new solutions to improve organizational operations. Provide after-hours technical support as needed. Think critically through unexpected problems Perform other duties as assigned. Education & Experience: Associate's degree in Information Technology, Computer Science, or a related field preferred, or equivalent combination of education, certifications, and hands-on experience. 3-5 years of progressive IT experience required, preferably in IT operations, or systems administration for a small to mid-sized business. Experience working in or supporting compliance-driven environments, preferably with familiarity in HIPAA Privacy and Security Rule requirements. Experience managing third-party software vendors. Hands-on experience with custom application support. Certifications such as CompTIA A+, Security+, or related credentials are preferred but not required. Required Skills/Abilities: Proficient in troubleshooting hardware and software issues across various platforms. Ability to assemble and configure computer workstations and related technology equipment. Knowledge of database and software integration principles. Experience in implementing software solutions for process improvement. Strong communication skills to assist clients and team members effectively. Excellent organizational and multitasking abilities. Proficient in IT asset management and documentation. Strong problem-solving skills with the ability to troubleshoot unfamiliar issues and work independently in a fast-paced environment. Benefits: Paid vacation + 8 paid holidays 401(k) retirement plan with 3.5% match Medical, dental, vision, life, and supplemental insurance available Team events and a strong office culture Why Us? You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case. By doing so, this means more money and a faster return to a greater quality of life for clients of the firm. But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team. The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them. Our Core Values: Play As A Team. By building each other up, we all get better, and - together - we get stronger. Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do. Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others. Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less. Thank you for considering us as a potential employer!
08/05/2026
Full time
Job description Join our team as an IT Support Specialist, where you'll play a key role in managing hardware and software resources and troubleshooting escalated issues across systems, integrations, and business applications. You will ensure the secure and reliable operation of technology infrastructure across our growing organization. We are seeking a detail-oriented and proactive IT professional with strong technical troubleshooting skills and the ability to support end users in a fast-paced environment. What You'll Do Provide new employee onboarding, including hardware/software provisioning, account setup, and related configuration tasks. Provide training and end-user technical support on hardware, software, proprietary systems, tools, and workflows. Manage employee offboarding processes, including disabling access, revoking credentials, and collecting company equipment. Administer the helpdesk ticketing system, troubleshooting and resolving software and hardware-related problems; provide optimal solutions in a timely manner. Manage Cybersecurity awareness training for staff. Configuration of law firm software integrations and maintenance (technical setup, ongoing support of data sync, system connectivity, and troubleshooting). Maintain system reporting infrastructure. Coordinate IT hardware and software purchases, maintain inventory records, and stay within budget. Ensure systems are secure, reliable, and compliant with HIPAA Privacy and Security Rules. Maintain compliance with organizational IT policies and standards, including data security and system integrity. Maintain antivirus software and endpoint protection. Support vendor software, including implementation, maintenance, upgrades, and troubleshooting of applications and systems. Stay up to date with advancements in technology and recommend upgrades or new solutions to improve organizational operations. Provide after-hours technical support as needed. Think critically through unexpected problems Perform other duties as assigned. Education & Experience: Associate's degree in Information Technology, Computer Science, or a related field preferred, or equivalent combination of education, certifications, and hands-on experience. 3-5 years of progressive IT experience required, preferably in IT operations, or systems administration for a small to mid-sized business. Experience working in or supporting compliance-driven environments, preferably with familiarity in HIPAA Privacy and Security Rule requirements. Experience managing third-party software vendors. Hands-on experience with custom application support. Certifications such as CompTIA A+, Security+, or related credentials are preferred but not required. Required Skills/Abilities: Proficient in troubleshooting hardware and software issues across various platforms. Ability to assemble and configure computer workstations and related technology equipment. Knowledge of database and software integration principles. Experience in implementing software solutions for process improvement. Strong communication skills to assist clients and team members effectively. Excellent organizational and multitasking abilities. Proficient in IT asset management and documentation. Strong problem-solving skills with the ability to troubleshoot unfamiliar issues and work independently in a fast-paced environment. Benefits: Paid vacation + 8 paid holidays 401(k) retirement plan with 3.5% match Medical, dental, vision, life, and supplemental insurance available Team events and a strong office culture Why Us? You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case. By doing so, this means more money and a faster return to a greater quality of life for clients of the firm. But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team. The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them. Our Core Values: Play As A Team. By building each other up, we all get better, and - together - we get stronger. Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do. Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others. Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less. Thank you for considering us as a potential employer!
22nd Century Technologies, Inc. (TSCTI)
Sacramento, California
Systems and network administration supporting GIS CAD operations. Database management operations analyzing GIS systems requirements and defining work requirements. Designing and developing GIS production and user interface tools. Analyzing, designing, and developing GIS program language components to produce, test, and implement mathematical modeling systems functions. Estimating costs for GIS tasks to include staffing and hardware utilization requirements. Projecting GIS Service Center workloads and recommending hardware and software upgrades to meet upcoming requirements. Developing Enterprisesystems and applications using Environmental Systems Research Institute (ESRI) server technologies that include Javascript, API, and ArcGIS Online. Understanding of frameworks such as Bootstrap, Breeze, JQuery and Dojo. BA/BS in Geography, Natural Resources Management, Earth Sciences, Engineering, or Computer Sciences.
08/05/2026
Full time
Systems and network administration supporting GIS CAD operations. Database management operations analyzing GIS systems requirements and defining work requirements. Designing and developing GIS production and user interface tools. Analyzing, designing, and developing GIS program language components to produce, test, and implement mathematical modeling systems functions. Estimating costs for GIS tasks to include staffing and hardware utilization requirements. Projecting GIS Service Center workloads and recommending hardware and software upgrades to meet upcoming requirements. Developing Enterprisesystems and applications using Environmental Systems Research Institute (ESRI) server technologies that include Javascript, API, and ArcGIS Online. Understanding of frameworks such as Bootstrap, Breeze, JQuery and Dojo. BA/BS in Geography, Natural Resources Management, Earth Sciences, Engineering, or Computer Sciences.
Senior Configuration Management (CM)/Quality Assurance (QA) Specialist Contract position M-F 40 hours weekly, 6-12+ months HYBRID, 2/3 Days per week onsite Position requires US Citzenship, Active Secret or Top Secret is Nice to have Must have DOD domain experience: GIT for controling Software Our client is focused on delivering National Defense capabilities by driving mission-focused strategies to develop advanced technology systems enabling products and solutions focused on achieving the customer vision. Our programs deliver sustainable, reliable, and cost-efficient capabilities focused on end-customer needs that function in operationally relevant environments and timeframes. We consider the entire lifecycle of the solution, from conceptualization and architecting, through development to deployment, while leveraging novel technologies to deliver first-of-a-kind systems. The Senior Configuration Management (CM)/Quality Assurance (QA) Specialist to support the development, implementation, and administration of procedures and associated infrastructure, and directly support programs to ensure CM and QA is applied to deliver high-quality products. You'll drive excellence and innovation across a dynamic portfolio-from prototyping through full-rate production-supporting programs with national and global significance In this role, you will work with stakeholders (e.g. organizational leadership, program teams) to identify and develop procedures that support the range of work our client does, spanning multiple technical disciplines including mechanical, electrical, and software. This requires establishing scalable and tailorable approaches that are appropriately applicable to programs spanning bench-top prototypes to fielded systems deployed in rugged environments. These processes should be rooted in industry best practices but defined for range of program types. You will apply your expertise to directly support programs by administering CM and QA procedures as an "independent" expert but through an informed approach by being aware of program drivers. This includes, but is not limited to, participating in or owning Engineering change processes, supporting Change Control Boards (CCBs) and Failure Review Boards (FRBs), and conducting inspections and audits as they relate to mechanical, electrical, and software work products and artifacts. To be successful, you should have experience in CM and QA applied in the Defense industry within a portfolio that spans prototype through production. You should have experience operating within the Arena PLM, SolidWorks PDM, and Git tools. You need to be detail-oriented with at least 5 years of directly applicable experience supporting efforts as outlined above What you will do: Work with stakeholders to develop and implement CM and QA related procedures and identify associated metrics to support continuous improvement. Context for these efforts will be span domains including, but not limited to, mechanical, electrical, and software. Administer and optimize PLM/PDM environments (including Arena and SolidWorks PDM) to increase program efficiency and data integrity. Manage and process changes to technical documentation, parts lists, drawings, and software in accordance with company and industry standards. Track change requests, deviations, and waivers through review and approval cycles. Coordinate the processing, review, and documentation of Engineering Change Proposals (ECPs), Requests for Deviation (RFD), and Requests for Waiver (RFW). Support Change Control Boards (CCBs) and Failure Review Boards (FRBs). Conduct audits, inspections, and assessments of configuration items (CIs), ensuring compliance with contractual, governmental, and industry regulations (emphasizing MIL-HDBK-61 and other defense-specific standards). Own Arena, SolidWorks, and Git execution as appropriate for this role. Who you are: Minimum 5 years of directly applicable experience in CM and QA and supporting government programs related to software and hardware Expert-level experience with Arena PLM and SolidWorks PDM; experience with additional PLM/PDM tools is a plus In-depth knowledge of CM and QA standards, particularly MIL-HDBK-61, related DoD guidelines, and industry standards related to software and hardware, e.g., IPC Background should include a Bachelor's degree and at least 5 years of applicable experience. Equivalent experience will be considered
08/05/2026
Full time
Senior Configuration Management (CM)/Quality Assurance (QA) Specialist Contract position M-F 40 hours weekly, 6-12+ months HYBRID, 2/3 Days per week onsite Position requires US Citzenship, Active Secret or Top Secret is Nice to have Must have DOD domain experience: GIT for controling Software Our client is focused on delivering National Defense capabilities by driving mission-focused strategies to develop advanced technology systems enabling products and solutions focused on achieving the customer vision. Our programs deliver sustainable, reliable, and cost-efficient capabilities focused on end-customer needs that function in operationally relevant environments and timeframes. We consider the entire lifecycle of the solution, from conceptualization and architecting, through development to deployment, while leveraging novel technologies to deliver first-of-a-kind systems. The Senior Configuration Management (CM)/Quality Assurance (QA) Specialist to support the development, implementation, and administration of procedures and associated infrastructure, and directly support programs to ensure CM and QA is applied to deliver high-quality products. You'll drive excellence and innovation across a dynamic portfolio-from prototyping through full-rate production-supporting programs with national and global significance In this role, you will work with stakeholders (e.g. organizational leadership, program teams) to identify and develop procedures that support the range of work our client does, spanning multiple technical disciplines including mechanical, electrical, and software. This requires establishing scalable and tailorable approaches that are appropriately applicable to programs spanning bench-top prototypes to fielded systems deployed in rugged environments. These processes should be rooted in industry best practices but defined for range of program types. You will apply your expertise to directly support programs by administering CM and QA procedures as an "independent" expert but through an informed approach by being aware of program drivers. This includes, but is not limited to, participating in or owning Engineering change processes, supporting Change Control Boards (CCBs) and Failure Review Boards (FRBs), and conducting inspections and audits as they relate to mechanical, electrical, and software work products and artifacts. To be successful, you should have experience in CM and QA applied in the Defense industry within a portfolio that spans prototype through production. You should have experience operating within the Arena PLM, SolidWorks PDM, and Git tools. You need to be detail-oriented with at least 5 years of directly applicable experience supporting efforts as outlined above What you will do: Work with stakeholders to develop and implement CM and QA related procedures and identify associated metrics to support continuous improvement. Context for these efforts will be span domains including, but not limited to, mechanical, electrical, and software. Administer and optimize PLM/PDM environments (including Arena and SolidWorks PDM) to increase program efficiency and data integrity. Manage and process changes to technical documentation, parts lists, drawings, and software in accordance with company and industry standards. Track change requests, deviations, and waivers through review and approval cycles. Coordinate the processing, review, and documentation of Engineering Change Proposals (ECPs), Requests for Deviation (RFD), and Requests for Waiver (RFW). Support Change Control Boards (CCBs) and Failure Review Boards (FRBs). Conduct audits, inspections, and assessments of configuration items (CIs), ensuring compliance with contractual, governmental, and industry regulations (emphasizing MIL-HDBK-61 and other defense-specific standards). Own Arena, SolidWorks, and Git execution as appropriate for this role. Who you are: Minimum 5 years of directly applicable experience in CM and QA and supporting government programs related to software and hardware Expert-level experience with Arena PLM and SolidWorks PDM; experience with additional PLM/PDM tools is a plus In-depth knowledge of CM and QA standards, particularly MIL-HDBK-61, related DoD guidelines, and industry standards related to software and hardware, e.g., IPC Background should include a Bachelor's degree and at least 5 years of applicable experience. Equivalent experience will be considered
Junior eCommerce Merchandising Specialist Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Make your mark on one of the largest eCommerce sites in the U.S. Join Uline's 170+ member Creative team as a Junior eCommerce Merchandising Specialist and help bring products to life online. You'll support digital content that reaches thousands of customers daily while learning the ins and outs of web merchandising from an industry leader. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Manage and update product content across Uline's North American eCommerce sites for desktop and mobile. Partner with the Merchandising, Product Marketing, Ecommerce and Creative teams to keep product pages accurate and engaging. Review digital assets and marketing campaigns to ensure accuracy and to uphold Uline's style guidelines. Submit and track creative requests for web updates. Use website data and feedback to suggest ways to improve the online shopping experience. Minimum Requirements Bachelor's degree. Major in Merchandising, Marketing or Communications preferred. 1+ years in a marketing or project management role. Experience with Microsoft Office, especially Excel and Word. Digital marketing, web analytics or GA4 / Google experience a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled () Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
08/05/2026
Full time
Junior eCommerce Merchandising Specialist Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Make your mark on one of the largest eCommerce sites in the U.S. Join Uline's 170+ member Creative team as a Junior eCommerce Merchandising Specialist and help bring products to life online. You'll support digital content that reaches thousands of customers daily while learning the ins and outs of web merchandising from an industry leader. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Manage and update product content across Uline's North American eCommerce sites for desktop and mobile. Partner with the Merchandising, Product Marketing, Ecommerce and Creative teams to keep product pages accurate and engaging. Review digital assets and marketing campaigns to ensure accuracy and to uphold Uline's style guidelines. Submit and track creative requests for web updates. Use website data and feedback to suggest ways to improve the online shopping experience. Minimum Requirements Bachelor's degree. Major in Merchandising, Marketing or Communications preferred. 1+ years in a marketing or project management role. Experience with Microsoft Office, especially Excel and Word. Digital marketing, web analytics or GA4 / Google experience a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled () Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Regional Organic Content Specialist We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Regional Organic Content Specialist is a strategic driver of the brand's organic digital presence within their 3-4 assigned homebuilding divisions; managing non-paid content across platforms like Meta, LinkedIn, TikTok, YouTube, and Google Business Profiles. This role ensures timely, relevant, and locally resonant content is planned, created using corporate templates, and published to align with national brand goals while engaging regional audiences. By analyzing performance metrics and adapting content strategies, the Sr specialist optimizes visibility, supports community engagement, and enhances regional brand equity. Partnering with both local and national teams, this role ensures organic content efforts contribute meaningfully to broader business objectives. Your Responsibilities on the Team Lead the execution of organic content across Facebook, Instagram, LinkedIn, TikTok, and YouTube, ensuring alignment with regional business goals and national brand positioning. Develop and oversee content creation workflows, leveraging Canva templates while guiding messaging strategy, sourcing visuals, managing legal approvals, and optimizing publishing cadence via Sprinklr. Monitor, analyze, and engage with audiences, acting as the voice of the brand to foster community connection and manage reputation across platforms in a timely, brand-consistent manner. Champion regional visibility by developing tailored organic campaigns that support division-level priorities, events, and promotions. Drive content strategy through Air Table planning, partnering with the Regional Campaign Manager to prioritize messaging and ensure cross-channel alignment. Oversee regional asset libraries, ensuring all photography and creative assets in Crooze are current, brand-compliant, and accessible to key partners across the marketing team. Ensure brand consistency by acting as a subject matter expert on Lennar's visual and messaging standards, applying updates and educating partners as needed. Lead performance reviews of organic channels, interpreting trends in engagement, reach, and follower growth to shape content direction and inform strategy. Provide insight-driven recommendations to optimize content mix, post timing, and channel tactics for stronger impact across target audiences. Own the optimization of Google Business listings for Welcome Home Centers and communities, ensuring accurate representation and improved local search visibility. Lead review response strategy, maintaining brand reputation and strengthening local presence through timely, personalized community engagement. Your Toolbox Bachelor of Science or Arts degree or equivalent required/ High school diploma or GED required. Minimum 2-4 years of experience is required. Proven work experience as a Social Media Content Coordinator. Computer skills and competencies are required. Strong organizational and time management skills; able to manage multiple deadlines across various job types. Knowledge of Microsoft office applications is required. Knowledge of Canva is required. Knowledge of Meta and social sites is a plus. Knowledge of Sprinkler is a plus. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
Regional Organic Content Specialist We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Regional Organic Content Specialist is a strategic driver of the brand's organic digital presence within their 3-4 assigned homebuilding divisions; managing non-paid content across platforms like Meta, LinkedIn, TikTok, YouTube, and Google Business Profiles. This role ensures timely, relevant, and locally resonant content is planned, created using corporate templates, and published to align with national brand goals while engaging regional audiences. By analyzing performance metrics and adapting content strategies, the Sr specialist optimizes visibility, supports community engagement, and enhances regional brand equity. Partnering with both local and national teams, this role ensures organic content efforts contribute meaningfully to broader business objectives. Your Responsibilities on the Team Lead the execution of organic content across Facebook, Instagram, LinkedIn, TikTok, and YouTube, ensuring alignment with regional business goals and national brand positioning. Develop and oversee content creation workflows, leveraging Canva templates while guiding messaging strategy, sourcing visuals, managing legal approvals, and optimizing publishing cadence via Sprinklr. Monitor, analyze, and engage with audiences, acting as the voice of the brand to foster community connection and manage reputation across platforms in a timely, brand-consistent manner. Champion regional visibility by developing tailored organic campaigns that support division-level priorities, events, and promotions. Drive content strategy through Air Table planning, partnering with the Regional Campaign Manager to prioritize messaging and ensure cross-channel alignment. Oversee regional asset libraries, ensuring all photography and creative assets in Crooze are current, brand-compliant, and accessible to key partners across the marketing team. Ensure brand consistency by acting as a subject matter expert on Lennar's visual and messaging standards, applying updates and educating partners as needed. Lead performance reviews of organic channels, interpreting trends in engagement, reach, and follower growth to shape content direction and inform strategy. Provide insight-driven recommendations to optimize content mix, post timing, and channel tactics for stronger impact across target audiences. Own the optimization of Google Business listings for Welcome Home Centers and communities, ensuring accurate representation and improved local search visibility. Lead review response strategy, maintaining brand reputation and strengthening local presence through timely, personalized community engagement. Your Toolbox Bachelor of Science or Arts degree or equivalent required/ High school diploma or GED required. Minimum 2-4 years of experience is required. Proven work experience as a Social Media Content Coordinator. Computer skills and competencies are required. Strong organizational and time management skills; able to manage multiple deadlines across various job types. Knowledge of Microsoft office applications is required. Knowledge of Canva is required. Knowledge of Meta and social sites is a plus. Knowledge of Sprinkler is a plus. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Southwest Research Institute - Fulltime
San Antonio, Texas
Who We Are: Operation System Support Section - Section that provides Unix/Linux support to the SwRI administrative cost centers and to technical divisions as needed. This team is responsible for managing the Unix/Linux, SAN storage, Load Balancer, and backup environments on-prem. Objectives of this Role: Support of the UNIX/Linux environment to include the provisioning of UNIX/Linux systems, applying patches and upgrades to the on-prem physical and virtual servers. Manage and remediate identified security vulnerabilities. Support the SAN Storage Environment (Pure) in multiple on-prem locations using fiber channel connectivity. Experience with UNIX/Linux and cloud-based enterprise backup solutions, specifically Commvault is preferred Work independently and collaboratively, and suggest, develop, and implement new process and procedural improvements, communicate effectively with end users and work in a team environment to resolve issues. Daily and Monthly Responsibilities: Install, configure, and maintain, servers and hosted applications in a Linux environment Monitor the health of Linux servers through both automated and manual processes Perform monthly Linux OS patching and updates as well as applying critical out of band patches and updates. Maintain proper documentation and follow proper procedures for change control, server deployment, and other procedures. Follow required policies and procedures to maintain compliance and security. Maintain, operate, and configure enterprise backup systems. Requirements: Requires a Bachelors degree in Information Technology or related. In lieu of a Bachelors degree 5 years of professional level experience, a high school education or equivalent with related certifications is required. 1 years: Strong experience administering and supporting Linux operating systems and hosted applications. This includes monitoring health, troubleshooting and resolving issues, and performing maintenance and updates on Linux operating systems. 1 years: Linux Server administration in a physical and virtual enterprise environment. Strong knowledge of Linux scripting languages and installing, configuring, and maintaining OS services such as Bind, Apache, MySQL and other databases, Nginx, etc. A solid understanding configuration management tools such as Puppet is a plus. Experience with Pure SAN or other SAN solutions a plus. Technical Certifications related to Linux are a plus. Experience with Commvault on-premise and/or cloud solutions a plus. A valid/clear driver's license is required.
08/05/2026
Full time
Who We Are: Operation System Support Section - Section that provides Unix/Linux support to the SwRI administrative cost centers and to technical divisions as needed. This team is responsible for managing the Unix/Linux, SAN storage, Load Balancer, and backup environments on-prem. Objectives of this Role: Support of the UNIX/Linux environment to include the provisioning of UNIX/Linux systems, applying patches and upgrades to the on-prem physical and virtual servers. Manage and remediate identified security vulnerabilities. Support the SAN Storage Environment (Pure) in multiple on-prem locations using fiber channel connectivity. Experience with UNIX/Linux and cloud-based enterprise backup solutions, specifically Commvault is preferred Work independently and collaboratively, and suggest, develop, and implement new process and procedural improvements, communicate effectively with end users and work in a team environment to resolve issues. Daily and Monthly Responsibilities: Install, configure, and maintain, servers and hosted applications in a Linux environment Monitor the health of Linux servers through both automated and manual processes Perform monthly Linux OS patching and updates as well as applying critical out of band patches and updates. Maintain proper documentation and follow proper procedures for change control, server deployment, and other procedures. Follow required policies and procedures to maintain compliance and security. Maintain, operate, and configure enterprise backup systems. Requirements: Requires a Bachelors degree in Information Technology or related. In lieu of a Bachelors degree 5 years of professional level experience, a high school education or equivalent with related certifications is required. 1 years: Strong experience administering and supporting Linux operating systems and hosted applications. This includes monitoring health, troubleshooting and resolving issues, and performing maintenance and updates on Linux operating systems. 1 years: Linux Server administration in a physical and virtual enterprise environment. Strong knowledge of Linux scripting languages and installing, configuring, and maintaining OS services such as Bind, Apache, MySQL and other databases, Nginx, etc. A solid understanding configuration management tools such as Puppet is a plus. Experience with Pure SAN or other SAN solutions a plus. Technical Certifications related to Linux are a plus. Experience with Commvault on-premise and/or cloud solutions a plus. A valid/clear driver's license is required.
Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Help Build Quality That Matters At Healthcare Financial, Inc. (HFI), we're relentless advocates for individuals, their families, and our communities. Our technology solutions support critical healthcare and government programs that help people access the benefits they need. We're looking for an IT QA Specialist who is passionate about quality, enjoys solving complex technical challenges, and takes pride in ensuring software performs as expected before it reaches production. If you thrive in a collaborative environment where your work directly impacts business operations and customer experience, we'd like to hear from you. What You'll Do As an IT QA Specialist, you'll play a key role in ensuring the quality, reliability, and integrity of our applications, system integrations, and data. Working alongside developers, business analysts, and project teams, you'll identify issues early, validate solutions, and help deliver high-quality software releases. Key Responsibilities Design and execute comprehensive manual and automated test plans, test cases, and test scripts. Perform functional, regression, integration, database, negative, and user acceptance testing. Validate software functionality, data accuracy, and system performance against business requirements. Identify, document, prioritize, and track software defects through resolution. Investigate application issues, analyze logs, configurations, and database results to determine root causes. Verify defect fixes and ensure issues are resolved before production deployment. Collaborate with developers, project managers, and business stakeholders throughout the Software Development Life Cycle (SDLC). Participate in requirements and design reviews to identify quality risks early in the development process. Support software releases and production deployments through testing and validation activities. Develop and maintain SQL queries, stored procedures, triggers, and views to support testing and data validation. Assist with production support, system maintenance, and application enhancements. Continuously improve testing processes, automation, and quality standards. Stay current on emerging QA tools, methodologies, and industry best practices. What You Bring Minimum Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field-or equivalent combination of education and experience. 3-5 years of software quality assurance or software testing experience. Experience performing both manual and automated software testing. Strong SQL skills with experience validating database-driven applications. Experience with defect tracking and test management tools. Working knowledge of Java or Python. Experience working in Linux and Microsoft Windows environments. Understanding of the Software Development Life Cycle (SDLC) and Agile development practices. Experience with automated testing frameworks and reusable test automation. Strong troubleshooting, debugging, and analytical problem-solving skills. Excellent organizational, communication, and collaboration skills. Ability to manage multiple priorities while maintaining exceptional attention to detail. Experience supporting healthcare or other highly regulated industries. Experience with CI/CD pipelines and release management processes. Exposure to production support, application remediation, or software development. Experience testing APIs, system integrations, and ETL/data workflows. Why Join HFI? At HFI, your work has purpose. You'll collaborate with talented professionals in an environment that values innovation, teamwork, continuous improvement, and professional growth. We invest in our employees and provide opportunities to expand your technical expertise while helping deliver technology that makes a meaningful difference. What We Offer Competitive salary Comprehensive medical, dental, and vision benefits Generous Paid Time Off (PTO) 401(k) with company match Remote/Hybrid work environment Professional development and training opportunities Collaborative and supportive team culture Ready to Make an Impact? If you're passionate about software quality, enjoy solving technical challenges, and want to be part of a team that values excellence and continuous improvement, we encourage you to apply. At this time, HFI will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based annual salary for this role ranges from $85,000-$100,000. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.
08/05/2026
Full time
Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Help Build Quality That Matters At Healthcare Financial, Inc. (HFI), we're relentless advocates for individuals, their families, and our communities. Our technology solutions support critical healthcare and government programs that help people access the benefits they need. We're looking for an IT QA Specialist who is passionate about quality, enjoys solving complex technical challenges, and takes pride in ensuring software performs as expected before it reaches production. If you thrive in a collaborative environment where your work directly impacts business operations and customer experience, we'd like to hear from you. What You'll Do As an IT QA Specialist, you'll play a key role in ensuring the quality, reliability, and integrity of our applications, system integrations, and data. Working alongside developers, business analysts, and project teams, you'll identify issues early, validate solutions, and help deliver high-quality software releases. Key Responsibilities Design and execute comprehensive manual and automated test plans, test cases, and test scripts. Perform functional, regression, integration, database, negative, and user acceptance testing. Validate software functionality, data accuracy, and system performance against business requirements. Identify, document, prioritize, and track software defects through resolution. Investigate application issues, analyze logs, configurations, and database results to determine root causes. Verify defect fixes and ensure issues are resolved before production deployment. Collaborate with developers, project managers, and business stakeholders throughout the Software Development Life Cycle (SDLC). Participate in requirements and design reviews to identify quality risks early in the development process. Support software releases and production deployments through testing and validation activities. Develop and maintain SQL queries, stored procedures, triggers, and views to support testing and data validation. Assist with production support, system maintenance, and application enhancements. Continuously improve testing processes, automation, and quality standards. Stay current on emerging QA tools, methodologies, and industry best practices. What You Bring Minimum Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field-or equivalent combination of education and experience. 3-5 years of software quality assurance or software testing experience. Experience performing both manual and automated software testing. Strong SQL skills with experience validating database-driven applications. Experience with defect tracking and test management tools. Working knowledge of Java or Python. Experience working in Linux and Microsoft Windows environments. Understanding of the Software Development Life Cycle (SDLC) and Agile development practices. Experience with automated testing frameworks and reusable test automation. Strong troubleshooting, debugging, and analytical problem-solving skills. Excellent organizational, communication, and collaboration skills. Ability to manage multiple priorities while maintaining exceptional attention to detail. Experience supporting healthcare or other highly regulated industries. Experience with CI/CD pipelines and release management processes. Exposure to production support, application remediation, or software development. Experience testing APIs, system integrations, and ETL/data workflows. Why Join HFI? At HFI, your work has purpose. You'll collaborate with talented professionals in an environment that values innovation, teamwork, continuous improvement, and professional growth. We invest in our employees and provide opportunities to expand your technical expertise while helping deliver technology that makes a meaningful difference. What We Offer Competitive salary Comprehensive medical, dental, and vision benefits Generous Paid Time Off (PTO) 401(k) with company match Remote/Hybrid work environment Professional development and training opportunities Collaborative and supportive team culture Ready to Make an Impact? If you're passionate about software quality, enjoy solving technical challenges, and want to be part of a team that values excellence and continuous improvement, we encourage you to apply. At this time, HFI will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based annual salary for this role ranges from $85,000-$100,000. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.
PURPOSE OF THIS POSITION The primary purpose of this position is to manage the overall operations of the professional coding integrity team, including the overall performance of the professional coding program to ensure consistency, accuracy, compliance, optimal reimbursement and reduced denials. The Manger will collaborate with providers and clinical department leadership to support the integrity of the documentation to support the charges entered and the codes assigned. This position reports to the Director of Health Information Services. The Professional Coding Integrity Supervisor, the Professional Coding Auditor and Educator and the Professional Coding Claims Resolution Specialist positions report directly to this position. JOB DUTIES/RESPONSIBILITIES Duty 1: Provide management oversight of the professional coding integrity team and related functions with the primary objective to support the optimal performance of the profee coding program, which includes proper ICD-10 / CPT code assignment to ensure compliance with applicable regulatory standards, maintain high level of quality and consistency, optimize reimbursement, and reduce denials. Effectively communicate and solicit input from team and other impacted areas to promote a collaborative and innovative team environment, translates BVHS's Mission, Vision and Values into front-line action. Duty 2: Perform and/or provide oversight to managerial administrative support functions including but not limited to facilitate the recruiting and hiring process, training & education of associates, monitor appropriate staffing levels, payroll, performance evaluations, recognition and reward, disciplinary follow up as appropriate, establish/monitor performance metrics, monitor completion of organization requirements. Assists Director in developing and monitoring department budget and strives to control departmental costs. Duty 3: Active engagement to support organization cascading goals initiative, including idea boards, associate engagement, service excellence and contribution margin. Duty 4: Recommends and implements professional coding compliance plan and related policies and procedures to promote compliant and consistent coding practices, inclusive of ICD/CPT code assignments which are reflective and supported by clinical documentation. Monitors and modifies plan in anticipation of changing organizational needs (e.g. implement a new service line) and/or in response to revised regulatory requirements (e.g. IPPS and OPPS annual updates, CPT Assistant, Coding Clinic, etc.). Ensure appropriate dissemination of information and education to ensure coding integrity team and/or any other pertinent individuals or departments remain current on coding compliance plan/policies and procedures. Duty 5: Provides oversight of the professional coding integrity quality audit program to ensure the overall accuracy of work performed. Oversees and monitors the results of quality audits performed by Professional Coding Auditor and Educator and supports the resolution of identified opportunities through the creation and implementation of an action plan. Monitors third party payer audits and assists, as necessary, defending takebacks and in the appeal process related to code assignments and evaluate opportunities to reduce coding denials. Ensures relevant decisions related to coding practice are documented in policies or procedures to promote ongoing standardization and consistency. Duty 6: Develop and track key metrics to measure overall performance of team operations. Analyze data to determine opportunities for improvement and implement follow up or action plans to address. Evaluate workflows and processes to address issues that may be causing delays or for opportunities to continue to optimize operational efficiencies. Strive for continuous performance improvement through monitoring industry best practices and evaluating / implementing tools and processes to enhance work performance and outcomes. Duty 7: Collaborate with Corporate Compliance Department in audits or initiatives related to professional coding and charge processes. This may include involving team in coding reviews in response to an investigation or potential compliance risk, conducting charge-related research, assisting to develop an audit tool or interacting with third party consultants conducting a compliance audit. Duty 8: Collaborates and maintains open communication with the medical providers and clinical leadership on coding and documentation practices with a primary focus to maintain compliant practices which accurately reflects reporting of coded data and provider metrics. Foster positive relationships with providers and clinical teams to create a spirit of partnership and alignment of organizational goals. Provide feedback and education to providers / clinical team on opportunities identified. Duty 9: Regularly attend and actively participate in relevant education / conferences, organizational meetings and continuing education programs as offered in order to remain current with organizational and industry changes and best practice. Communicate and disseminate information to other departments as applicable. Provide training and educational support/opportunities to the Revenue Integrity Team. Duty 10: Demonstrate superior understanding of federal, state and third party coding guidelines related to coding practices. Collaborate with Revenue Integrity Department, as needed, to implement revisions to charge/billing regulations, including annual IPPS and OPPS updates. Duty 11: Demonstrates thorough understanding of systems utilized to support operations, including Cerner, 3M Encompass, Craneware, Quadex and workflows and provide support to super users as needed to ensure optimal utilization of systems and operational workflows. REQUIRED QUALIFICATIONS A Bachelor's degree in a related field including but not limited to, Health Information Management (HIM) or 4+ years' experience from which comparable knowledge and abilities have been acquired. CPC certification required or achieved within 9 months of hire date. Medical terminology and Anatomy & Physiology. Knowledge of ICD10/DRG/Coding Clinic, CPT/HCPCS/APC/CPT Assistant/Modifiers. Knowledgeable of revenue cycle workflows, including information and charge workflows throughout the health system. Advanced technical aptitude, mastery of desktop applications including Microsoft Office Suite (Excel, Powerpoint, Word), internet, electronic health records, and encoder. Strong problem solving and analytical skills, ability to manage project tasks and timelines. Self-directed. Must possess positive service-oriented and interpersonal skills; strong communication, including written and verbal presentation skills, required. Ability to manage controversial situations in a professional way and demonstrate sound judgment and reasoning skills. Ability to effectively lead a team incorporating the BVHS's Mission, Vision and Values into the culture. Maintain effective connectivity and collaboration between all members of the team, including onsite and remote associates. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Certification in HIM (RHIA or RHIT) Other relevant certifications, including CEMC, CANPC or CPB Knowledge of Clinical Documentation Improvement concepts PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
08/05/2026
Full time
PURPOSE OF THIS POSITION The primary purpose of this position is to manage the overall operations of the professional coding integrity team, including the overall performance of the professional coding program to ensure consistency, accuracy, compliance, optimal reimbursement and reduced denials. The Manger will collaborate with providers and clinical department leadership to support the integrity of the documentation to support the charges entered and the codes assigned. This position reports to the Director of Health Information Services. The Professional Coding Integrity Supervisor, the Professional Coding Auditor and Educator and the Professional Coding Claims Resolution Specialist positions report directly to this position. JOB DUTIES/RESPONSIBILITIES Duty 1: Provide management oversight of the professional coding integrity team and related functions with the primary objective to support the optimal performance of the profee coding program, which includes proper ICD-10 / CPT code assignment to ensure compliance with applicable regulatory standards, maintain high level of quality and consistency, optimize reimbursement, and reduce denials. Effectively communicate and solicit input from team and other impacted areas to promote a collaborative and innovative team environment, translates BVHS's Mission, Vision and Values into front-line action. Duty 2: Perform and/or provide oversight to managerial administrative support functions including but not limited to facilitate the recruiting and hiring process, training & education of associates, monitor appropriate staffing levels, payroll, performance evaluations, recognition and reward, disciplinary follow up as appropriate, establish/monitor performance metrics, monitor completion of organization requirements. Assists Director in developing and monitoring department budget and strives to control departmental costs. Duty 3: Active engagement to support organization cascading goals initiative, including idea boards, associate engagement, service excellence and contribution margin. Duty 4: Recommends and implements professional coding compliance plan and related policies and procedures to promote compliant and consistent coding practices, inclusive of ICD/CPT code assignments which are reflective and supported by clinical documentation. Monitors and modifies plan in anticipation of changing organizational needs (e.g. implement a new service line) and/or in response to revised regulatory requirements (e.g. IPPS and OPPS annual updates, CPT Assistant, Coding Clinic, etc.). Ensure appropriate dissemination of information and education to ensure coding integrity team and/or any other pertinent individuals or departments remain current on coding compliance plan/policies and procedures. Duty 5: Provides oversight of the professional coding integrity quality audit program to ensure the overall accuracy of work performed. Oversees and monitors the results of quality audits performed by Professional Coding Auditor and Educator and supports the resolution of identified opportunities through the creation and implementation of an action plan. Monitors third party payer audits and assists, as necessary, defending takebacks and in the appeal process related to code assignments and evaluate opportunities to reduce coding denials. Ensures relevant decisions related to coding practice are documented in policies or procedures to promote ongoing standardization and consistency. Duty 6: Develop and track key metrics to measure overall performance of team operations. Analyze data to determine opportunities for improvement and implement follow up or action plans to address. Evaluate workflows and processes to address issues that may be causing delays or for opportunities to continue to optimize operational efficiencies. Strive for continuous performance improvement through monitoring industry best practices and evaluating / implementing tools and processes to enhance work performance and outcomes. Duty 7: Collaborate with Corporate Compliance Department in audits or initiatives related to professional coding and charge processes. This may include involving team in coding reviews in response to an investigation or potential compliance risk, conducting charge-related research, assisting to develop an audit tool or interacting with third party consultants conducting a compliance audit. Duty 8: Collaborates and maintains open communication with the medical providers and clinical leadership on coding and documentation practices with a primary focus to maintain compliant practices which accurately reflects reporting of coded data and provider metrics. Foster positive relationships with providers and clinical teams to create a spirit of partnership and alignment of organizational goals. Provide feedback and education to providers / clinical team on opportunities identified. Duty 9: Regularly attend and actively participate in relevant education / conferences, organizational meetings and continuing education programs as offered in order to remain current with organizational and industry changes and best practice. Communicate and disseminate information to other departments as applicable. Provide training and educational support/opportunities to the Revenue Integrity Team. Duty 10: Demonstrate superior understanding of federal, state and third party coding guidelines related to coding practices. Collaborate with Revenue Integrity Department, as needed, to implement revisions to charge/billing regulations, including annual IPPS and OPPS updates. Duty 11: Demonstrates thorough understanding of systems utilized to support operations, including Cerner, 3M Encompass, Craneware, Quadex and workflows and provide support to super users as needed to ensure optimal utilization of systems and operational workflows. REQUIRED QUALIFICATIONS A Bachelor's degree in a related field including but not limited to, Health Information Management (HIM) or 4+ years' experience from which comparable knowledge and abilities have been acquired. CPC certification required or achieved within 9 months of hire date. Medical terminology and Anatomy & Physiology. Knowledge of ICD10/DRG/Coding Clinic, CPT/HCPCS/APC/CPT Assistant/Modifiers. Knowledgeable of revenue cycle workflows, including information and charge workflows throughout the health system. Advanced technical aptitude, mastery of desktop applications including Microsoft Office Suite (Excel, Powerpoint, Word), internet, electronic health records, and encoder. Strong problem solving and analytical skills, ability to manage project tasks and timelines. Self-directed. Must possess positive service-oriented and interpersonal skills; strong communication, including written and verbal presentation skills, required. Ability to manage controversial situations in a professional way and demonstrate sound judgment and reasoning skills. Ability to effectively lead a team incorporating the BVHS's Mission, Vision and Values into the culture. Maintain effective connectivity and collaboration between all members of the team, including onsite and remote associates. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Certification in HIM (RHIA or RHIT) Other relevant certifications, including CEMC, CANPC or CPB Knowledge of Clinical Documentation Improvement concepts PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: Value intellectual curiosity and innovative teaching Welcome difference and model respectful interaction with others Recognize and honor the important role that diversity brings to an educational community Are committed to educating a racially and socioeconomically diverse student population Are committed to teaching in a community college setting Care deeply about student success Intentionally support and promote efforts related to equity, diversity, and inclusion Honor TCC's mission promoting equitable access to educational opportunities Reflect the diversity of our community Position Summary Serves as support for multimedia audio-visual equipment across the campus, primarily conference locations and larger venues. May provide classroom support as necessary and available. Provides tier 1 and 2 hardware and software support. Responsible for providing customers with technical and program assistance in preparation for, and during, key events on campus. Leads small projects, develops plans, and may install and configure systems independently or under supervision. Performs needs assessment and functions as liaison between Faculty, staff, and other members of the Information Systems department. Assists with the use of facilities by campus and community members for educational, cultural, and public functions. This is a non-permanent classified position with the approximate start and end date of Sept 1, 2026 - November 6, 2026 (this is subject to change). Maintains the multimedia equipment in meeting spaces, conference rooms, and large venues. Performs needs assessment. Provides training and readiness testing. Collaborates with a variety of stakeholders to provide input into Multimedia and conference room campus technology standard. Provide tier 1 and 2 hardware and software support. Monitors and enhances assigned areas by troubleshooting problems and replacing hardware or updating software. Insure that resources are operated in compliance with the college's Security standards, Acceptable Use Policy, and other applicable policies and standards. Assists in community and staff development activities through the use of audio, visual, video, and photographic equipment. Will be available to set up equipment for events, train customers, and be present during key campus events, including those conducted on weekends or evenings. Advises production managers, lighting and sound designers on the technical specifications of the facility to ensure proper implementation of approved technical designs. Maintain documentation adequate to insure operational continuity for assigned areas. Input new and complete existing trouble tickets. Participates in the process for systematic review and evaluation per the institutional effectiveness model adopted by the College. Install, test, and troubleshoot systems. Document updates and methods utilized. Provide solutions troubleshooting problems or resolving questions Receive surplus inventory. Document assets. Arrange for disposal. Securely erase data and set to default state. Perform other duties as assigned. Education to Experience Equivalences: Associate's Degree = 2 years Bachelor's Degree = 4 years Master's Degree = 6 years Duties of the position require knowledge, skills, and abilities: Moderate knowledge of multimedia equipment, including equipment capabilities, troubleshooting, and implementation. Industry certification(s) in AV technologies is desired. Knowledge of troubleshooting and replacing hardware. Strong communication skills, organization, and the ability to serve a wide variety of internal and external customers. Perform testing to ensure optimal performance. Do online research through knowledge bases, forums, and other web-based areas to find solutions to technical problems or work directly through vendors. Excellent customer service skills and interpersonal skills. Excellent oral and written communication skills. Ability to handle sensitive and extensive confidential data. Problem-solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of the organization. Ability to learn and carry out college policies and practices. Workload management: Assisting customers while balancing workload to meet the needs of other areas of responsibility. Excellent customer service skills which include building and maintaining internal/external customer satisfaction. Appreciation of diversity and the benefits of being committed to cultural awareness and sensitivity in the workplace. Good working relationships with a diverse array of College employees. Effectively carry out work processes to achieve individual and organizational goals. Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner. Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions Communicate promptly and responsively to the needs of the department and college community. Duties of the position require experience: Associate's degree from an accredited college or university in information technology, media production, or related program -or- completion of an accredited vocational training program in information technology, media production or related program. Four years of experience performing duties such as running audio-visual equipment, providing training and creating documentation, diagnosis and troubleshooting, and providing customer or technical support. -OR- equivalent education and/or experience. Experience with and knowledge of Windows 10 or 11. Experience with and knowledge of troubleshooting moderate technical issues and creating documentation. Experience with knowledge base article creation, creating and responding to support requests. Conditions Of Employment The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff. Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Ability to lift, carry, move, and relocate objects weighing up to 30 lbs. Application Materials & Procedure Complete application packages must include the following: Tacoma Community College application Resume & cover letter. In your cover letter indicate how your background and experience meet the qualifications for this position. Copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate). Terms of Employment This is a non-permanent classified position approximately scheduled to work September 1, 2026 - November 11, 2026 (this is subject to change). There is a full-time to part-time schedule for this position. The full-time schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m. The part-time schedule: Eight weeks planned; schedule to be determined. The salary is $59, 760 - $66,072. Flexibility in scheduling is required to meet the department's needs. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is "All Other WFSE Classified". Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency . click apply for full job details
08/05/2026
Full time
Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: Value intellectual curiosity and innovative teaching Welcome difference and model respectful interaction with others Recognize and honor the important role that diversity brings to an educational community Are committed to educating a racially and socioeconomically diverse student population Are committed to teaching in a community college setting Care deeply about student success Intentionally support and promote efforts related to equity, diversity, and inclusion Honor TCC's mission promoting equitable access to educational opportunities Reflect the diversity of our community Position Summary Serves as support for multimedia audio-visual equipment across the campus, primarily conference locations and larger venues. May provide classroom support as necessary and available. Provides tier 1 and 2 hardware and software support. Responsible for providing customers with technical and program assistance in preparation for, and during, key events on campus. Leads small projects, develops plans, and may install and configure systems independently or under supervision. Performs needs assessment and functions as liaison between Faculty, staff, and other members of the Information Systems department. Assists with the use of facilities by campus and community members for educational, cultural, and public functions. This is a non-permanent classified position with the approximate start and end date of Sept 1, 2026 - November 6, 2026 (this is subject to change). Maintains the multimedia equipment in meeting spaces, conference rooms, and large venues. Performs needs assessment. Provides training and readiness testing. Collaborates with a variety of stakeholders to provide input into Multimedia and conference room campus technology standard. Provide tier 1 and 2 hardware and software support. Monitors and enhances assigned areas by troubleshooting problems and replacing hardware or updating software. Insure that resources are operated in compliance with the college's Security standards, Acceptable Use Policy, and other applicable policies and standards. Assists in community and staff development activities through the use of audio, visual, video, and photographic equipment. Will be available to set up equipment for events, train customers, and be present during key campus events, including those conducted on weekends or evenings. Advises production managers, lighting and sound designers on the technical specifications of the facility to ensure proper implementation of approved technical designs. Maintain documentation adequate to insure operational continuity for assigned areas. Input new and complete existing trouble tickets. Participates in the process for systematic review and evaluation per the institutional effectiveness model adopted by the College. Install, test, and troubleshoot systems. Document updates and methods utilized. Provide solutions troubleshooting problems or resolving questions Receive surplus inventory. Document assets. Arrange for disposal. Securely erase data and set to default state. Perform other duties as assigned. Education to Experience Equivalences: Associate's Degree = 2 years Bachelor's Degree = 4 years Master's Degree = 6 years Duties of the position require knowledge, skills, and abilities: Moderate knowledge of multimedia equipment, including equipment capabilities, troubleshooting, and implementation. Industry certification(s) in AV technologies is desired. Knowledge of troubleshooting and replacing hardware. Strong communication skills, organization, and the ability to serve a wide variety of internal and external customers. Perform testing to ensure optimal performance. Do online research through knowledge bases, forums, and other web-based areas to find solutions to technical problems or work directly through vendors. Excellent customer service skills and interpersonal skills. Excellent oral and written communication skills. Ability to handle sensitive and extensive confidential data. Problem-solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of the organization. Ability to learn and carry out college policies and practices. Workload management: Assisting customers while balancing workload to meet the needs of other areas of responsibility. Excellent customer service skills which include building and maintaining internal/external customer satisfaction. Appreciation of diversity and the benefits of being committed to cultural awareness and sensitivity in the workplace. Good working relationships with a diverse array of College employees. Effectively carry out work processes to achieve individual and organizational goals. Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner. Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions Communicate promptly and responsively to the needs of the department and college community. Duties of the position require experience: Associate's degree from an accredited college or university in information technology, media production, or related program -or- completion of an accredited vocational training program in information technology, media production or related program. Four years of experience performing duties such as running audio-visual equipment, providing training and creating documentation, diagnosis and troubleshooting, and providing customer or technical support. -OR- equivalent education and/or experience. Experience with and knowledge of Windows 10 or 11. Experience with and knowledge of troubleshooting moderate technical issues and creating documentation. Experience with knowledge base article creation, creating and responding to support requests. Conditions Of Employment The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff. Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Ability to lift, carry, move, and relocate objects weighing up to 30 lbs. Application Materials & Procedure Complete application packages must include the following: Tacoma Community College application Resume & cover letter. In your cover letter indicate how your background and experience meet the qualifications for this position. Copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate). Terms of Employment This is a non-permanent classified position approximately scheduled to work September 1, 2026 - November 11, 2026 (this is subject to change). There is a full-time to part-time schedule for this position. The full-time schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m. The part-time schedule: Eight weeks planned; schedule to be determined. The salary is $59, 760 - $66,072. Flexibility in scheduling is required to meet the department's needs. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is "All Other WFSE Classified". Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency . click apply for full job details
Job Title: Digital Campaign Specialist Location: Malvern, PA; Hybrid Job Overview The Digital Campaign Specialist is responsible for executing and optimizing multi-channel digital campaigns within an internal digital agency setting. Reporting to the Head of Digital Campaign Management, this individual contributor role focuses on delivering high-quality, timely integrated campaigns across search, digital/social advertising, email marketing, and web landing pages. Serving as the primary liaison between Key Account Managers, Business/Marketing teams, and specialized channel leads, you will translate campaign briefs into intuitive digital user flows that drive brand awareness, engagement, and measurable customer demand. Key Responsibilities Execute end-to-end digital customer journeys across web and email channels, including landing pages, automated email workflows, and organic search optimization. Participate actively in campaign kick-off meetings to ensure a thorough understanding of the campaign brief, intent, target audience, and deliverables. Oversee content quality, artifact development, campaign coding, email flows, search ads, and vanity URL/redirect setups. Consult with stakeholders on creative content placement within pre-designed templates, providing data-driven recommendations and channel best practices. Coordinate campaign launches by publishing channel creative, activating search ads, conducting A/B testing, and delivering collected leads to regional or country CRM teams. Ensure end-to-end campaign assembly quality, engaging technical Subject Matter Experts (SMEs) as needed to bring complex digital assets into production. Prepare and distribute campaign instruction packages to participating global regions, gathering localized feedback and coordinating regional adaptations. Monitor live campaign performance data to capture insights, identify optimization opportunities, and apply best practices to future deployments. Qualifications & Required Skills Education: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications, or a related field required. Experience: 3 to 5 years of dedicated experience executing multi-channel digital marketing campaigns, channel drive-to strategies, or web design initiatives. Hands-on Tech Stack: Practical experience managing digital channels including email automation, demand generation landing pages, organic/paid search, and Content Management Systems (CMS). System Experience (Preferred): Prior experience working with enterprise digital platforms such as Sprinklr, Eloqua, or Scrivito CMS is highly desirable. Cross-Functional Collaboration: Proven ability to act as a bridge between account managers, regional marketing leads, digital specialists, and global stakeholders across different time zones. Analytical & Project Management: Exceptional attention to detail, strong problem-solving skills, and a self-starter mindset capable of independently managing tight deadlines in a fast-paced agency environment.
08/05/2026
Full time
Job Title: Digital Campaign Specialist Location: Malvern, PA; Hybrid Job Overview The Digital Campaign Specialist is responsible for executing and optimizing multi-channel digital campaigns within an internal digital agency setting. Reporting to the Head of Digital Campaign Management, this individual contributor role focuses on delivering high-quality, timely integrated campaigns across search, digital/social advertising, email marketing, and web landing pages. Serving as the primary liaison between Key Account Managers, Business/Marketing teams, and specialized channel leads, you will translate campaign briefs into intuitive digital user flows that drive brand awareness, engagement, and measurable customer demand. Key Responsibilities Execute end-to-end digital customer journeys across web and email channels, including landing pages, automated email workflows, and organic search optimization. Participate actively in campaign kick-off meetings to ensure a thorough understanding of the campaign brief, intent, target audience, and deliverables. Oversee content quality, artifact development, campaign coding, email flows, search ads, and vanity URL/redirect setups. Consult with stakeholders on creative content placement within pre-designed templates, providing data-driven recommendations and channel best practices. Coordinate campaign launches by publishing channel creative, activating search ads, conducting A/B testing, and delivering collected leads to regional or country CRM teams. Ensure end-to-end campaign assembly quality, engaging technical Subject Matter Experts (SMEs) as needed to bring complex digital assets into production. Prepare and distribute campaign instruction packages to participating global regions, gathering localized feedback and coordinating regional adaptations. Monitor live campaign performance data to capture insights, identify optimization opportunities, and apply best practices to future deployments. Qualifications & Required Skills Education: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications, or a related field required. Experience: 3 to 5 years of dedicated experience executing multi-channel digital marketing campaigns, channel drive-to strategies, or web design initiatives. Hands-on Tech Stack: Practical experience managing digital channels including email automation, demand generation landing pages, organic/paid search, and Content Management Systems (CMS). System Experience (Preferred): Prior experience working with enterprise digital platforms such as Sprinklr, Eloqua, or Scrivito CMS is highly desirable. Cross-Functional Collaboration: Proven ability to act as a bridge between account managers, regional marketing leads, digital specialists, and global stakeholders across different time zones. Analytical & Project Management: Exceptional attention to detail, strong problem-solving skills, and a self-starter mindset capable of independently managing tight deadlines in a fast-paced agency environment.
Primetals Technologies USA is a leading partner for engineering, plant construction and lifecycle services in the metal industry. We provide innovative and practical solutions to support our customers with long-term sustainability goals and their increased competitiveness. We believe the technical and economic know-how of our employees is the key success factor of our company. At Primetals Technologies, you are encouraged to learn, grow, develop and contribute. Come join the 7,000 employees worldwide working at Primetals Technologies, a Group Company of Mitsubishi Heavy Industries. We are looking for a EHS Engineer/Specialist for our Calvert AL location with responsibility for ensuring day-to-day compliance with Primetals Quality Management System and Environmental, Health and Safety Program at the local level to maintain ISO and EPA certifications. This position reports to organizational level VP of Quality and EHS for Primetals Technologies USA and functional level to General Manager in Calvert AL location, ensuring alignment with both strategic goals and operational objectives. Essential Functions EHS Perform and document plant safety walkthroughs and implement corrections and improvements to safety issues. Manage and maintain all safety related documentation including SDS records. Maintain Regulatory Agency(s) compliance and monitors regulation changes and revisions. Facility Management Representative (MR) for regulatory and non-regulatory compliance audits/assessments. Make personal protection equipment recommendations for various functions throughout the plant. Leads the investigation of local environmental and/or safety related incidents and may be responsible for thorough investigations of complex incidents at the regional level. Provide weekly safety theme topics for department supervisors to discuss with employees. Resolve safety related issues. Develop and lead in safety related training programs. Additional Responsibilities Serve as the primary safety / quality assurance resource to facility supervisors, team leaders and employees for problem identification, resolution, nonconformance reporting, calibration and continuous improvement. Maintain ISO System and participate in internal and external ISO Audits. Maintain and Monitor Nonconformance Reporting System and Customer Complaint Reporting System Education/Experience/Skills/Abilities Education and/or Experience: Bachelors degree (B.S./B.A.) from four-year college or university in a related discipline; and least two (2) years related experience; or equivalent combination of related education and experience. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: Knowledge of database software; risk management software; project management software; spreadsheet software and word processing software. Primetals Technologies offers a full range of benefits starting with first day of employment. If you want to learn more about Primetals Technologies, visit our website! At Primetals Technologies, we value difference for the benefit of our Employees, our Customers, and our Community. Primetals Technologies is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Req
08/05/2026
Full time
Primetals Technologies USA is a leading partner for engineering, plant construction and lifecycle services in the metal industry. We provide innovative and practical solutions to support our customers with long-term sustainability goals and their increased competitiveness. We believe the technical and economic know-how of our employees is the key success factor of our company. At Primetals Technologies, you are encouraged to learn, grow, develop and contribute. Come join the 7,000 employees worldwide working at Primetals Technologies, a Group Company of Mitsubishi Heavy Industries. We are looking for a EHS Engineer/Specialist for our Calvert AL location with responsibility for ensuring day-to-day compliance with Primetals Quality Management System and Environmental, Health and Safety Program at the local level to maintain ISO and EPA certifications. This position reports to organizational level VP of Quality and EHS for Primetals Technologies USA and functional level to General Manager in Calvert AL location, ensuring alignment with both strategic goals and operational objectives. Essential Functions EHS Perform and document plant safety walkthroughs and implement corrections and improvements to safety issues. Manage and maintain all safety related documentation including SDS records. Maintain Regulatory Agency(s) compliance and monitors regulation changes and revisions. Facility Management Representative (MR) for regulatory and non-regulatory compliance audits/assessments. Make personal protection equipment recommendations for various functions throughout the plant. Leads the investigation of local environmental and/or safety related incidents and may be responsible for thorough investigations of complex incidents at the regional level. Provide weekly safety theme topics for department supervisors to discuss with employees. Resolve safety related issues. Develop and lead in safety related training programs. Additional Responsibilities Serve as the primary safety / quality assurance resource to facility supervisors, team leaders and employees for problem identification, resolution, nonconformance reporting, calibration and continuous improvement. Maintain ISO System and participate in internal and external ISO Audits. Maintain and Monitor Nonconformance Reporting System and Customer Complaint Reporting System Education/Experience/Skills/Abilities Education and/or Experience: Bachelors degree (B.S./B.A.) from four-year college or university in a related discipline; and least two (2) years related experience; or equivalent combination of related education and experience. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: Knowledge of database software; risk management software; project management software; spreadsheet software and word processing software. Primetals Technologies offers a full range of benefits starting with first day of employment. If you want to learn more about Primetals Technologies, visit our website! At Primetals Technologies, we value difference for the benefit of our Employees, our Customers, and our Community. Primetals Technologies is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Req