7 jobs found

Genesis10 is currently seeking a Junior Level: AI Agentic Senior Technical Engineer for a hybrid 9-12 month contract opportunity with a Regional Financial Institution located in Columbus, OH. This role will work on a hybrid schedule, 4 days per week on site. Candidates can work in multiple locations: Columbus, OH; Dallas, TX; Minneapolis, MN or Charlotte, NC. Compensation: $58.00 - $68.00 per hour, W2, depending on skill and experience level Position Overview: This role is responsible for building AI agents, developing API integrations, and implementing Pub/Sub messaging solutions. The ideal candidate understands the full agentic AI development lifecycle and has experience developing AI-powered applications. Initially, the role focuses on building AI solutions for the Commercial Services Loan Operations team, with the expectation that these capabilities will eventually scale across the enterprise. This is a hands-on software development role that involves collaborating with other engineering teams. Unlike the senior role, this position does not include stakeholder management or technical leadership responsibilities. The selected candidate will assume ownership of the current project during the handoff phase and continue development efforts. Primary Requirements: 2+ years of software development experience 1-2 years of API development experience 1-2 years of Java development experience GCP and/or Google Cloud certification Professional software development experience required (recent graduates without industry experience will not be considered) AI development experience is a plus but not required Desired Skills: Azure experience AWS experience Experience with Pub/Sub and event-driven architectures Strong communication and collaboration skills Banking or financial services experience (preferred, but not required) Leadership experience in this domain is a plus, but not required Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website . Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title Senior Software Engineer - Java Spring Boot & Google Cloud (GCP) Overview We are seeking an experienced Senior Software Engineer to design, develop, test, and maintain scalable software applications throughout the software development lifecycle. This role involves building high-quality backend services, collaborating with cross-functional teams, and delivering secure, reliable, and maintainable software solutions. This is a hybrid position requiring 4 days per week onsite. Key Responsibilities Design, develop, test, and maintain software applications throughout the software development lifecycle. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Design software architecture, determine appropriate technology stacks, and define deployment strategies. Develop backend applications, APIs, and microservices using Java and Spring Boot. Create high-level software architecture and application designs. Collaborate with product owners, architects, designers, and cross-functional teams. Define and implement software testing strategies and best practices. Apply Test Driven Development (TDD), Continuous Integration (CI), and Continuous Delivery (CD) practices. Improve application performance and optimize development efficiency. Support software security through secure coding practices, encryption, and data protection. Develop user-friendly and interactive software interfaces where applicable. Evaluate and adopt emerging technologies to improve engineering capabilities. Apply AI-assisted and agentic AI tools to accelerate code generation, improve code reviews, automate development workflows, and support spec-driven development. Identify opportunities to improve engineering productivity through responsible AI adoption. Ensure AI-assisted code is secure, reliable, maintainable, and aligned with engineering standards. Required Qualifications Bachelor's Degree. 10+ years of IT experience. 8+ years of software development experience. Strong backend development experience using Java and Spring Boot. Experience with Google Cloud Platform (GCP), including services such as Cloud Functions, Pub/Sub, and PostgreSQL. Experience with Test Driven Development (TDD). Practical experience in two programming languages or advanced expertise in one programming language. Proven experience using AI-assisted and agentic AI software engineering practices. Familiarity with spec-driven development. Strong understanding of secure coding, software design, and engineering best practices. Ability to evaluate AI-generated code for correctness, security, and maintainability. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Position: Sr. Engineer Location: Fort Worth, Texas Duration: Contract Job Overview: As a Sr. Engineer, you will play a critical role in building and maintaining core platform components that power agentic AI systems. This position involves developing APIs, microservices, and orchestration services, as well as integrating AI/ML models into production systems. The ideal candidate will have a strong background in software engineering, cloud platforms, and AI/ML application development. This is a hybrid role requiring onsite work three days a week and virtual work for two days. Responsibilities: Develop and maintain agent orchestration services, tool registries, and execution runtimes. Build APIs and microservices for LLM integration, prompt management, and agent lifecycle management. Implement observability, logging, and monitoring for agentic workflows. Write comprehensive tests (unit, integration, end-to-end) to ensure platform reliability. Collaborate with architects on design decisions and ML engineers on model integration. Participate in on-call rotations for production support of the AI platform. Contribute to CI/CD pipelines, infrastructure-as-code, and deployment automation. Qualifications: 5+ years of software engineering experience with strong proficiency in Python and working knowledge of at least one of Java, Go, or TypeScript. Hands-on experience building production REST/gRPC APIs and microservices. Solid experience with cloud platforms (AWS or Azure preferred), containerization (Docker/Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, CloudFormation, or Pulumi). Working experience with LLM integration patterns, prompt engineering, or AI/ML application development. Familiarity with frameworks like LangChain, LangGraph, or similar orchestration tools. Nice to Have Skills: Experience with event-driven architectures (Kafka, EventBridge). Knowledge of vector databases and observability tools (Datadog, Splunk, OpenTelemetry). Familiarity with agent evaluation frameworks, FastAPI/Flask, async Python, and Redis/caching patterns. Experience in the airline or travel industry. What Makes a Great Candidate? A great candidate is a solid mid-level to senior engineer who writes clean, testable code and has a genuine curiosity about AI/ML systems. While deep ML expertise is not required, the candidate should understand how LLMs work, recognize agentic patterns, and build reliable services around non-deterministic components. They take ownership, write good tests, communicate clearly in code reviews, and are comfortable operating production systems. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $55 - $60 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! At Credit Acceptance, cloud computing continues to allow us to modernize and consolidate IT infrastructure, automate workloads, and pursue next-generation innovation. To continue this transformation, we're seeking an experienced Senior Staff Cloud Engineer with expertise in the strategy, design, development, and implementation of large-scale projects in the cloud. The ideal candidate is experienced in cloud-based tech, with a firm grasp of emerging technologies, platforms, and applications, and ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance and advanced industry knowledge is key to keeping us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT infrastructure and an ongoing impact on our overall growth. The Senior Staff Cloud Engineer owns the cloud and is responsible for architecture, administration, maintenance and availability of all cloud infrastructure and supporting tools. Additionally, Senior Staff Cloud Engineer demonstrates and encourages a culture of automation, orchestration and efficiency. The position is key to driving cloud strategy that is consistent with the department and business goals. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member Provide thought leadership and build cloud solutions that deliver high impact business value and deliver customer delight Lead the design and implementation of cloud solutions that are scalable, reliable, and maintainable Collaborate with a diverse cross functional team including business partners, Product Managers and designers to define product requirements, direction and clarity Drive technical innovation and improvements of the design and architecture of cloud systems towards leading edge technologies and practices at the organization level Define, develop and drive cloud engineering best practices Become an expert in the business process domain to better support the business and align technologies with the business outcomes Develops cross-disciplinary knowledge and an understanding of the market context to drive organization-level solutions Work with the engineering leadership team to develop and execute on the company's technical and business strategy Conduct impact analysis to proactively identify impact of a change across multiple applications/systems Perform technical due diligence and architectural assessments of third-party technologies and solutions. Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions Document standards, best practices, and engineering artifacts so others can easily understand, build and maintain best in class Cloud systems Debug the critical problems which arise in production and execute effective solutions Anticipate customer needs and industry shifts to improve design and overall engineering practices Participate in talent selection and mentoring team members Develop standard architectural practices and lead solutions development across partner engineering groups Define and document best practices and strategies regarding cloud deployments and maintenance Ensure application performance, uptime, and scale, maintaining high standards of quality and thoughtful design Conduct routine environment audits of cloud accounts for compliance with established standards, policies, configuration guidelines and procedures Maintain a comprehensive cloud library of all supporting documentation Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Minimum of 10 years of experience designing scalable Cloud/Hybrid environments with a strong background in AWS and Azure Experience developing and managing Infrastructure as Code, leveraging tools such as Terraform, Ansible, GitHub, etc. Experience in the lead role overseeing technical direction for multiple Cloud/Platform/Development/DevOps/SRE teams Extensive experience with building and driving adoption of Cloud engineering best practices Experience driving impact on mission-critical enterprise class applications having organization-wide impact Hands-on experience with LLM integration patterns and at least one LLM gateway or proxy product (LiteLLM, Portkey, AWS Bedrock Gateway, or equivalent), including model routing, rate limiting, and token usage attribution in a multi-tenant cloud environment Preferred: Experience in a hybrid Cloud/Data Center environment supporting various multi-tier and microservice applications Experience with SaaS, PaaS, and IaaS deployments in the Cloud Experience developing and maintaining performance metrics and graphs Experience with other clouds like Oracle and Google Experience with backup and data protection technologies Experience with patching tools Experience with virtualization environments Experience with observability and alerting tools like PagerDuty Ability to use Excel or similar tool(s) to provide value from various data sources Experience working with monitoring/trending software such as CloudWatch, ELK, Splunk, etc Expert knowledge of DevOps processes Experience with agentic orchestration frameworks such as LangGraph or LangChain, and familiarity with the Model Context Protocol (MCP) for building or securing agent tool interfaces Experience with policy-as-code frameworks (OPA, Cedar, or equivalent) in production cloud environments, particularly for access control and automated compliance enforcement Knowledge and Skills: Expert knowledge of cloud best practices with experience building complex software engineering products Strong understanding of distributed systems, cloud computing, and microservices architectures Demonstrated ability to coach business partners, cross functional team members, and mentor senior-level members Proven track record driving continuous improvements with cloud technology Proven ability to drive automation and build self service capabilities for Software Engineers Development of automation scripts in various automation, orchestration, scripting, or programming languages Ability to right-size cloud infrastructure with cost, and performance in mind Target Compensation: A competitive base salary range from $161,000 - $237,000. This position is eligible for an annual variable bonus of cash and equity, between 15-30%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge . click apply for full job details

Position Title: Manager - Advanced Analytics Description: Summary Statement: Lead the information technology aspects of advanced analytics projects and the machine learning (ML) environment. This critical role is responsible for delivering and supporting multiple AI/ML and data science projects across the enterprise. You will assess and select technologies and tools to support advanced analytics projects, and be a member of the Data & Emerging Digital Technologies team driving execution of data and digital initiatives. Collaborate closely with business and IT stakeholders across the organization, understand industry best practices, and drive the architecture and implementation of AI/ML projects. Key Responsibilities: • Evangelize artificial intelligence and machine learning across the organization to solve business problems and optimize processes. • Operationalize and support various Machine Learning models, ensuring accuracy and managing the cost of AI/ML operations. • Manage a team of machine learning engineers. • Work with analytics leaders, data analysts, and data scientists in various business groups (Marketing, Maintenance, Pricing, Finance) and IT groups (Data Engineering, Data Platform Teams, Product Managers, Cloud Engineering). • Responsible for talent management (recruiting, onboarding, career development) in the AI/ML Ops area. Responsibilities: • Collaborate with stakeholder groups and partners at mid to Sr. Management level to build and execute AI/ML roadmaps. • Manage and lead enterprise-wide projects and initiatives concurrently, assigned from client group leadership and other IT departments. • Lead and manage a team of machine learning engineers and AI/ML Ops administrators to support various AI/ML projects (Predictive Analytics, Prescriptive Analytics, Computer Vision, Gen AI). • Stay updated on best practices in AI/ML, AI/ML Ops, and Model API Management to leverage them within the organization, execute on MLOps Roadmap maturity. • Ensure applications and environments are available and supported as per agreed SLAs. • Enforce best practices and compliance with AI Governance principles. • Follow IT practices in security, licensing, source code management, incident management, and architectural standards. • Delegate and assign tasks to onshore and offshore technical resources. Regularly review project requirements, deliverables, and quality with partner leadership and onsite team members. • Ensure associates lead project scope development and options analysis to recommend technical solutions meeting customer needs. • Follow the Penske Development Process (PDP) and ensure timely capture of all information for relevant metrics generation, including attending tollgates, change control, and deployment discussions. • Work with Program/Project managers to ensure project completion and implementation on time, adhering to department quality standards while ensuring effective cost management. • Identify skill gaps within teams and develop plans to bridge them. • Foster collaboration among associates and within work groups. • Use dashboards and metrics to prioritize work and ensure project milestones are met. Qualifications: • Bachelor's degree in Computer Science, Information Systems, or equivalent experience. • 3+ years of leadership experience leading machine learning engineers. • 3 - 5 years of large enterprise-wide program/project management experience. • 2+ years' experience with cloud platforms, preferably AWS. • Strong experience with Agile/MLOps approaches or methodologies. • Strong Technical Project Management experience. • Strong knowledge of AI/ML using Python, data science tools and methodologies, advanced quantitative modeling, statistical analysis, parametric and non-parametric statistical modeling and techniques, API Management, Micro-services, and Cloud (preferably AWS), and experience operationalizing predictive or prescriptive models. • Working knowledge of one or more Machine Learning Platforms. • Expertise in leading the architecture, design, and implementation of AI/ML-based technical solutions. • Strong experience presenting to mid & Senior Management. Ability to explain complex AI/ML topics in simple terms to various stakeholders. • Experience working with business leadership to establish a project/program application development roadmap. • Experience working with various IT teams to build and implement a scalable architecture for relevant software solutions. • Demonstrated ability to break technical solutions into logical units and show information or data flow. • Full fluency and expert-level knowledge in systems/languages applicable to the role. • Full understanding of system development lifecycle, methodologies, and standards. • Working knowledge of Generative AI and Agentic solutions preferred. • Green Belt, Black Belt, Lean, or PMP certification preferred. Physical Requirements • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must regularly lift and /or move up to 25lbs/12kg. • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. • While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Information Technology Job Function: Business Intelligence Job Family: Analytics & Intelligence Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: Requirements PI

Job Title: Senior AI Engineer / Microsoft Copilot Engineer Location: Charlotte, NC Duration: Contract - 12 months Pay Range: $65.05/hr (W2) Job ID: 407708 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Senior Engineer, Copilot and Agentic Development to join our dynamic team. The ideal candidate will have strong experience in Microsoft Copilot, Copilot Studio, prompt engineering, and agent creation and a proven ability to deliver modern, Agile solutions while mentoring engineers and advancing engineering practices. Responsibilities: Define and prioritize product requirements to enable developers to use Copilot and prompt engineering effectively. Use Copilot hands-on for instructions, prompts, skills, and agent development. Design and implement agentic solutions and patterns. Partner with Data Engineers, Data Scientists, UI/UX Designers, App Developers, product owners, and clients to deliver solutions. Coordinate project management and stakeholder engagement across Technology, Sales, Client Education, Finance, and Legal. Collaborate closely with Product and Engineering teams to align on strategy, standards, and delivery practices. Required Skills & Qualifications: Proficiency in Microsoft Copilot and Copilot Studio, including creating skills and agents. Strong prompt engineering and applied AI problem-solving skills. Excellent collaboration and communication abilities across cross-functional teams. 3+ years of industry experience, including 3+ years working with AI tools such as Copilot. Bachelor's degree or equivalent. Subject matter expertise in Mobile Applications, mobile frameworks, product technical aspects, and underlying data. Hands-on experience designing and building applications using Copilot. Preferred Skills: Experience applying Agile and modern engineering practices to AI-enabled software delivery. Background integrating Copilot-driven agents with mobile applications and data platforms. Role Logistics and Schedule: Hybrid schedule with a minimum of 3 days per week onsite in Charlotte, NC. Target start month: September. Interview process: 1-2 video rounds with Glider ID verification. Approved location. Maximum of 3 submissions per vendor. Resume bucket for 3 roles. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. Candidate Guidance for Resume Submission: Please list your current location, relocation plan, availability or start date, and any cooling-off requirements. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Description: Position Summary The MFM IT team has a long history of delivering and maintaining core business systems in a mid-sized Property & Casualty insurance environment. As we expand our development team and adopt new AI development tools, we are making a deliberate investment in building this capability correctly from the start. As we begin to build agentic AI capabilities within our enterprise system, we are looking for an experienced engineer with strong knowledge of agentic AI systems to help guide this effort. The Senior Agentic AI Specialist will work closely with MFM's Principal Architect, who leads overall platform architecture, and partner with senior developers to design, implement, and improve agent-based solutions. This role will bring specialized expertise in areas where we are still developing depth, including agent orchestration, retrieval pipelines, LLM evaluation, and prompt design. This is an ongoing platform effort, not a one-time project. The work will evolve over time as we expand capabilities, integrate new tools, and improve system quality. Our core systems are built on a Microsoft/.NET stack. As we develop our agentic AI capabilities, we expect to leverage cloud-based tooling (likely within Azure) where appropriate. We are pragmatic about using the right tools for the problem, while maintaining alignment with our existing platform and operational requirements. At Midwest Family we value practical experience, clear thinking, and the ability to apply these skills in a real-world environment. Application Requirements Cover Letter and Resume: Please include the following in your cover letter A description of an AI or agent-based system you have worked on, including your role and how you evaluated quality Your approach to reducing incorrect or unsupported outputs An example of how you supported other developers or teams in adopting AI capabilities Your physical remote work location state Salary expectations Responsibilities: Platform Architecture & Evolution : Provide input into AI-related architecture decisions. Evaluate tools, models, and approaches, and make practical recommendations based on trade-offs and outcomes. Agent Lifecycle Management: Design, build, and maintain agents. Define prompts and configurations, support routing decisions, and monitor performance in production. RAG Pipeline Engineering: Improve retrieval quality by working with chunking strategies, embeddings, search methods, and metadata filtering. Support onboarding of new knowledge sources. Quality & Hallucination Reduction: Help reduce incorrect or unsupported outputs through system design, testing, and monitoring. Apply practical approaches across prompts, retrieval, and model behavior. Evaluation & Testing: Develop and maintain evaluation approaches to measure output quality, including relevance and accuracy. Support regression testing and identify failure patterns. Prompt Engineering: Create and maintain prompts for different agents. Diagnose unexpected behavior and develop reusable patterns where appropriate. Tool Integration: Support integration with internal systems and APIs. Help manage tool access and ensure reliable execution and error handling. Observability & Operations: Contribute to logging, tracing, and monitoring. Support analysis of system behavior, cost, and performance in production. Governance & Configuration: Work with configuration across agents, prompts, and models. Ensure changes are version-controlled and reviewed. Developer Support: Work with other developers to share knowledge, review designs, and establish consistent approaches. Research & Evaluation: Stay current with new models and tools. Evaluate them in a structured way and recommend adoption where appropriate. Requirements: Education & Certification College degree or Programming Certification (preferred) 5+ years of equivalent work experience Required Experience Experience building or working with AI/LLM-based systems in a production or near-production environment Strong understanding of agent-based patterns (ReAct, tool usage, etc.) Experience with retrieval-based systems (RAG), vector stores, or search pipelines Familiarity with evaluating non-deterministic system outputs Experience improving system quality through testing and iteration Strong software engineering skills required. Experience with Python, TypeScript, or C# preferred Ability to work across technologies and integrate AI solutions into an existing enterprise environment Preferred Experience Experience working with multiple LLM providers Familiarity with emerging tools and frameworks in the agentic AI space Experience integrating with enterprise systems and data sources Experience mentoring or supporting other developers Personal Attributes Strategic thinker with strong analytical and problem-solving skills Technically proficient with broad systems knowledge Excellent interpersonal, written, and verbal communication skills Self-directed, collaborative, and highly organized Customer-oriented and able to navigate high-pressure environments Flexible and adaptable in regards to learning and understanding new technologies. Exceptional organizational skills and ability to keep track of multiple projects at a time. Ability to conduct research into software-related issues and products. Technically proficient. Exceptional attention to detail. Ability to work both independently and in a team-oriented, collaborative environment. Work Conditions Remote work environment following core hours 8AM-5PM Central Time Overtime may be required to meet project deadlines or monitor system processes. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices. Minimal travel will be required for the purpose of off-site software training and team meetings. Physically able to participate in virtual and in-person training sessions, presentations, and meetings. PI0ef29b31cccb-4236