Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/08/2026
Full time
Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Field Service Manager US-AL-Birmingham Job ID: 34649 Type: Full-Time # of Openings: 1 Category: Field Service AL - Birmingham About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot? Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We're looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Selecting, hiring, training, and developing current and new technical representatives. Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction. The warehousing process as it relates to merchandise and inventory. The development and education of the team as it relates to new technology in an evolving industry. About You: The Skills & Expertise You Bring Do you meet these requirements? Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees . Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills including the desire to develop and lead a team. Possess excellent time management skills. We are providing the anticipated base salary range for this role: $7,180-115,580 annually. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PI27a506819ba2-2890
08/08/2026
Full time
Field Service Manager US-AL-Birmingham Job ID: 34649 Type: Full-Time # of Openings: 1 Category: Field Service AL - Birmingham About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot? Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We're looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Selecting, hiring, training, and developing current and new technical representatives. Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction. The warehousing process as it relates to merchandise and inventory. The development and education of the team as it relates to new technology in an evolving industry. About You: The Skills & Expertise You Bring Do you meet these requirements? Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees . Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills including the desire to develop and lead a team. Possess excellent time management skills. We are providing the anticipated base salary range for this role: $7,180-115,580 annually. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PI27a506819ba2-2890
Job Description Job Description JOB TITLE: Data Performance Manager DIVISION: Adult & Youth Services DEPARTMENT: Data Management LOCATION: 9301 Michigan Avenue (Southwest) REPORTS TO: Sr. Assistant Vice President - Adult Services & Regional Director FLSA STATUS: Exempt/Salaried CLASSIFICATION: Full-Time Regular APPROVED DATE : 2/17/2023 JOB SUMMARY: Develops and administers a performance data tracking system designed to review and monitor the contractual compliance and obligations of SER/SERCO Detroit contracts/services. Analyzes performance outcomes by comparing actual to planned goals, evaluating service delivery process and related documentation to identify gaps in services, and quality controls on system errors and omissions. ESSENTIAL DUTIES & RESPONSIBILITIES: Adheres to the SER mission. Implements and manages a system-wide database for Detroit operations with expansion capabilities to include corporate wide contract performance. Assists with systems migration and integration of data into SER systems. Acts as the liaison between SER third-party contractors and funding sources. Ensures that internal reporting and database mechanisms are continually evaluated to meet the specific funding source and/or performance metrics. Develops organizational performance indicators, scorecards, and dashboards related to service quality and performance; and works with relevant staff to identify methods to collect and analyze such indicators. Generates performance data reports based on the organization's needs. Works with data teams to implement and improve techniques for quality data collection to ensure adequacy, accuracy, and data integrity. Develops guidelines that promote uniform processes for data entry, collection, evaluation, and system changes. Works with IT for software, hardware, and data storage system upgrades and to troubleshoot system malfunctions or deficiencies. Prepares communication for review and dissemination to executive management, directors, and program managers to report program activities, status, and outcomes. Audits system to assure accurate and consistent data in accordance with funding guidelines (repetitive). Provides staff with ongoing technical support and assistance to ensure that the database is efficient and provides accurate representations. Coordinates training when deemed necessary. Contributes to the team effort by performing other duties as assigned. SUPERVISORY RESPONSIBILITIES: YES JOB QUALIFICATIONS: Bachelor's degree and a minimum of 4 years' experience in data management/management information systems (MIS). Analytical ability to identify and resolve data/system errors and upgrades. Interpersonal skills to facilitate effective communication with staff and partner agencies in non-technical terms. Ability to sit for long periods at a computer terminal. Mental ability to handle pressures related to meeting deadlines and performing repetitive tasks requiring concentration and attention to detail. Computer skills in Microsoft Word are necessary to effectively maintain a database and generate reports. Valid Michigan driver's license. Must be willing to work a flexible schedule and have reliable means of transportation to travel to various locations outside of the office. PHYSICAL ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - The noise level in the work environment is at times, moderately loud with little discomfort due to noise, dirt, dust, and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
08/07/2026
Full time
Job Description Job Description JOB TITLE: Data Performance Manager DIVISION: Adult & Youth Services DEPARTMENT: Data Management LOCATION: 9301 Michigan Avenue (Southwest) REPORTS TO: Sr. Assistant Vice President - Adult Services & Regional Director FLSA STATUS: Exempt/Salaried CLASSIFICATION: Full-Time Regular APPROVED DATE : 2/17/2023 JOB SUMMARY: Develops and administers a performance data tracking system designed to review and monitor the contractual compliance and obligations of SER/SERCO Detroit contracts/services. Analyzes performance outcomes by comparing actual to planned goals, evaluating service delivery process and related documentation to identify gaps in services, and quality controls on system errors and omissions. ESSENTIAL DUTIES & RESPONSIBILITIES: Adheres to the SER mission. Implements and manages a system-wide database for Detroit operations with expansion capabilities to include corporate wide contract performance. Assists with systems migration and integration of data into SER systems. Acts as the liaison between SER third-party contractors and funding sources. Ensures that internal reporting and database mechanisms are continually evaluated to meet the specific funding source and/or performance metrics. Develops organizational performance indicators, scorecards, and dashboards related to service quality and performance; and works with relevant staff to identify methods to collect and analyze such indicators. Generates performance data reports based on the organization's needs. Works with data teams to implement and improve techniques for quality data collection to ensure adequacy, accuracy, and data integrity. Develops guidelines that promote uniform processes for data entry, collection, evaluation, and system changes. Works with IT for software, hardware, and data storage system upgrades and to troubleshoot system malfunctions or deficiencies. Prepares communication for review and dissemination to executive management, directors, and program managers to report program activities, status, and outcomes. Audits system to assure accurate and consistent data in accordance with funding guidelines (repetitive). Provides staff with ongoing technical support and assistance to ensure that the database is efficient and provides accurate representations. Coordinates training when deemed necessary. Contributes to the team effort by performing other duties as assigned. SUPERVISORY RESPONSIBILITIES: YES JOB QUALIFICATIONS: Bachelor's degree and a minimum of 4 years' experience in data management/management information systems (MIS). Analytical ability to identify and resolve data/system errors and upgrades. Interpersonal skills to facilitate effective communication with staff and partner agencies in non-technical terms. Ability to sit for long periods at a computer terminal. Mental ability to handle pressures related to meeting deadlines and performing repetitive tasks requiring concentration and attention to detail. Computer skills in Microsoft Word are necessary to effectively maintain a database and generate reports. Valid Michigan driver's license. Must be willing to work a flexible schedule and have reliable means of transportation to travel to various locations outside of the office. PHYSICAL ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - The noise level in the work environment is at times, moderately loud with little discomfort due to noise, dirt, dust, and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Poughkeepsie City School District
Poughkeepsie, New York
Job Description Job Description SCHOOL INFORMATION SYSTEMS DATA MANAGER POUGHKEEPSIE CITY SCHOOL DISTRICT QUALIFICATIONS: EITHER: A. Master's degree in Computer Science, Information Technology or a related field; OR B. Bachelor's degree in Computer Science, Information Technology or a related field and two (2) years of full-time paid work experience in the field of statistical analysis, educational measurement, or applied research design; OR C. An equivalent combination of education, training and experience between the limits of (A), (B), and (C) above. NOTE: Your degree or college credit must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. DUTIES: The Poughkeepsie City School District (PCSD) is committed to providing students and parents with pathways to opportunity that will lead to achievement and success. Through student-centered effective and transformational leadership, school and community engagement, and an unrelenting pursuit to achieve greater school outcomes for children, the Poughkeepsie City Schools is focused on developing and growing greater access, equity, opportunity, and quality across PCSD. This is a professional level work involving management of the student information systems in a school district. The incumbent of this position is responsible for the ongoing configuration, training and support services for end-users, management of data entry, ensuring data accuracy, coordination and support of integration with other district school information software, as well as management of all aspects of reporting and scheduling functions. Additionally, the incumbent serves as Chief Information Officer (CIO), with responsibility for analysis of data and development and improvement initiatives, related reports and statistics, and requirements. Work is performed under minimal supervision of school administrators, requiring the exercise of independent judgment in carrying out details of the work. Supervision may be provided to subordinate clerical and technical employees. TYPICAL WORK ACTIVITIES: The following is indicative of the level and type of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Manages all aspects of the implementation, utilization, and support of school/student information data system, and provides first level support; 2. Manages data collection from various school and community sources; 3. Organizes, systematizes, and integrates data, including necessary data preparation for analysis, district studies, state reports, etc.; 4. Oversees all school administration and student information software and database daily operations, implementation and use; 5. Manages user security, access and password generation, and troubleshoots related issues; 6. Identifies and provides training and first-line support for instructional and administrative staff with respect to school/student information databases, reporting requirements, and all other applicable functions; pans curriculum and staff development initiatives; 7. Ensures accurate production processes for report cards, progress reports and other system-generated communication to parents and community; 8. Monitors accuracy of data, statistics and reports, in compliance with all applicable data and records maintenance standards and requirements; responds to inquiries regarding statistical procedures, providing correspondence or reports as needed; 9. Collaborates with instructional and administrative staff to develop, customize and implement ongoing changes and improvement to school. Student information systems to meet school district needs and NYSED reporting requirements; 10. Directs or assists in data analysis and data system-related instructional improvement initiatives; 11. Support all school administration and student information software and database systems, and coordinates with IT department for maintenance, and upgrades; 12. Coordinates integration between all school/student data and information software and programs, and facilitates school/student information data team meetings and activities; 13. Assists with grants, applications, administration, special projects including testing and evaluating new system software; 14. Serves as a liaison to the NYS Regional Information Center (RIC), and attends all related RIC meetings; 15. Ensures districts compliance with any State Education Department data administration and reporting regulations, procedures, deadlines, including but not limited to VADIR and BEDS reporting; 16. Evaluates and recommends necessary upgrades and technological acquisitions related to school district data, information and communication systems on an ongoing basis. Full Performance Knowledge, Skills and Abilities: Knowledge of New York State assessments, school/student information systems and related software applications; Knowledge of database management systems and design methods; Knowledge of the procedures used in compiling, tabulating and verifying statistical data; Knowledge of computer hardware and software capabilities; Ability to analyze database requirements; Ability to prioritize and meet deadlines; Ability to manipulate data and to produce various formats, tables, charts, etc; Ability to plan and direct the work of others; Ability to communicate ideas clearly and effectively, both orally and in writing; Ability to establish and maintain effective working relationships; Ability to understand follow complex instructions; Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position. APPOINTMENT: Appointment will be made by the Board of Education upon the recommendation of the Superintendent following assessment of training, experience, certifications, credentials and evaluation of service. Personal interviews shall be conducted where appropriate. SPECIAL REQUIREMENT: This position will be appointed provisionally. A Civil Service exam is required for a permanent appointment SALARY: Starting at $85,000 commensurate with experience Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools
08/07/2026
Full time
Job Description Job Description SCHOOL INFORMATION SYSTEMS DATA MANAGER POUGHKEEPSIE CITY SCHOOL DISTRICT QUALIFICATIONS: EITHER: A. Master's degree in Computer Science, Information Technology or a related field; OR B. Bachelor's degree in Computer Science, Information Technology or a related field and two (2) years of full-time paid work experience in the field of statistical analysis, educational measurement, or applied research design; OR C. An equivalent combination of education, training and experience between the limits of (A), (B), and (C) above. NOTE: Your degree or college credit must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. DUTIES: The Poughkeepsie City School District (PCSD) is committed to providing students and parents with pathways to opportunity that will lead to achievement and success. Through student-centered effective and transformational leadership, school and community engagement, and an unrelenting pursuit to achieve greater school outcomes for children, the Poughkeepsie City Schools is focused on developing and growing greater access, equity, opportunity, and quality across PCSD. This is a professional level work involving management of the student information systems in a school district. The incumbent of this position is responsible for the ongoing configuration, training and support services for end-users, management of data entry, ensuring data accuracy, coordination and support of integration with other district school information software, as well as management of all aspects of reporting and scheduling functions. Additionally, the incumbent serves as Chief Information Officer (CIO), with responsibility for analysis of data and development and improvement initiatives, related reports and statistics, and requirements. Work is performed under minimal supervision of school administrators, requiring the exercise of independent judgment in carrying out details of the work. Supervision may be provided to subordinate clerical and technical employees. TYPICAL WORK ACTIVITIES: The following is indicative of the level and type of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Manages all aspects of the implementation, utilization, and support of school/student information data system, and provides first level support; 2. Manages data collection from various school and community sources; 3. Organizes, systematizes, and integrates data, including necessary data preparation for analysis, district studies, state reports, etc.; 4. Oversees all school administration and student information software and database daily operations, implementation and use; 5. Manages user security, access and password generation, and troubleshoots related issues; 6. Identifies and provides training and first-line support for instructional and administrative staff with respect to school/student information databases, reporting requirements, and all other applicable functions; pans curriculum and staff development initiatives; 7. Ensures accurate production processes for report cards, progress reports and other system-generated communication to parents and community; 8. Monitors accuracy of data, statistics and reports, in compliance with all applicable data and records maintenance standards and requirements; responds to inquiries regarding statistical procedures, providing correspondence or reports as needed; 9. Collaborates with instructional and administrative staff to develop, customize and implement ongoing changes and improvement to school. Student information systems to meet school district needs and NYSED reporting requirements; 10. Directs or assists in data analysis and data system-related instructional improvement initiatives; 11. Support all school administration and student information software and database systems, and coordinates with IT department for maintenance, and upgrades; 12. Coordinates integration between all school/student data and information software and programs, and facilitates school/student information data team meetings and activities; 13. Assists with grants, applications, administration, special projects including testing and evaluating new system software; 14. Serves as a liaison to the NYS Regional Information Center (RIC), and attends all related RIC meetings; 15. Ensures districts compliance with any State Education Department data administration and reporting regulations, procedures, deadlines, including but not limited to VADIR and BEDS reporting; 16. Evaluates and recommends necessary upgrades and technological acquisitions related to school district data, information and communication systems on an ongoing basis. Full Performance Knowledge, Skills and Abilities: Knowledge of New York State assessments, school/student information systems and related software applications; Knowledge of database management systems and design methods; Knowledge of the procedures used in compiling, tabulating and verifying statistical data; Knowledge of computer hardware and software capabilities; Ability to analyze database requirements; Ability to prioritize and meet deadlines; Ability to manipulate data and to produce various formats, tables, charts, etc; Ability to plan and direct the work of others; Ability to communicate ideas clearly and effectively, both orally and in writing; Ability to establish and maintain effective working relationships; Ability to understand follow complex instructions; Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position. APPOINTMENT: Appointment will be made by the Board of Education upon the recommendation of the Superintendent following assessment of training, experience, certifications, credentials and evaluation of service. Personal interviews shall be conducted where appropriate. SPECIAL REQUIREMENT: This position will be appointed provisionally. A Civil Service exam is required for a permanent appointment SALARY: Starting at $85,000 commensurate with experience Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools
Attainx Inc. Job Title: Information Management Division (IMD) Federal IT Support Lead Location: Work shall be conducted at the Hanford Field Office (HFO) and the Hanford Site in Richland, WA. Employment Status: Full-time, salary exempt Security Requirements: Must obtain and maintain Department of Energy (DOE) security clearance; U.S. citizen Compensation Range: $125,000.00 - $170,000.00; based on geographical location, years of relevant professional experience and qualifications and educational background. AttainX is seeking an IMD Federal IT Support Lead to support DOE HFO's Assistant Manager for Mission Support (AMMS). Required Qualifications: BS/BA or advanced degree in computer science, information technology (IT), information systems or a closely related technical field 5 years of experience in IT, including a minimum of 3 years providing technical support at DOE or other government agency environments OR 10 years of experience in IT including a minimum of 3 years providing technical support at DOE or other government agency environments Preferred Qualifications: Experience with Cloud Services to include Microsoft Azure and Amazon Web Services (Resource Manager, VMs, Virtual Networks, Storage Accounts) Windows based infrastructure experience and background Strong PowerShell scripting background Endpoint and Mobile Device Management (MDM) knowledge of managing, securing and provisioning enterprise endpoints and mobile devices AD User management and security aspects General server management (Backup, Patching, Security) Excellent communication and knowledge transfer skills Ability to independently perform multiple tasks with dynamic priorities Key Responsibilities: Provide expert-level technical direction and guidance to IT support staff, assigning daily tasks and complex technical work based on operational priorities and staff capabilities. Serve as the primary escalation point for the most complex technical issues, applying advanced analytical and problem-solving methodologies to resolve incidents that exceed the capabilities of other IT staff. Oversee the end-to-end lifecycle of user-facing technology, including provisioning, configuration, troubleshooting and asset management for desktop computers, mobile devices, teleconferencing equipment and peripherals. Manage inventory of all technical assets, coordinate with external vendors for procurement and support and plan/execute equipment refresh cycles to ensure operational readiness. Manage IT support projects independently, including planning, execution, oversight and closeout services. Act as a primary liaison with government and prime contractor personnel, communicating project status, managing expectations and allocating resources to meet strategic objectives. Demonstrate mastery of advanced IT principles, concepts and practices related to enterprise hardware and software. Apply expert knowledge of analytical and problem-solving methodologies to diagnose and resolve complex incidents. Provide technical leadership and resource allocation, assign tasks based on priority and capabilities and manage operational needs. Utilize comprehensive project management principles and practices to manage IT projects with a high degree of independence. Engage stakeholders and communicate effectively to manage expectations and project status. Develop project plans, deadlines and priorities in consultation with leadership. Independently plan and carry out assignments, provide technical direction, resolve complex technical problems and coordinate the work of others. Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems and manage IT projects. Lead IT support staff, manage the full lifecycle of IT assets, and serve as the primary escalation point for complex technical issues. Report to leadership, act as a primary liaison with government and prime contractor personnel and manage IT projects and resources to meet strategic objectives. Directly impact operational readiness and mission accomplishment by ensuring reliable and efficient technology for all personnel. Non-Essential Functions: Perform other duties reasonably related to the position and contract requirements, as assigned. About Us: AttainX Inc. is a Women-Owned Small Business (WOSB) with CMMI Level 3 and ISO-certified management systems. For more than 15 years, AttainX has delivered emerging technologies, software products, project/program management support and high-quality services supporting federal government missions. Benefits: AttainX offers competitive compensation and benefits for eligible U.S. employees, which may include vacation pay, sick pay and paid holidays; medical, dental and vision coverage in addition to health savings account (HSA) and flexible spending account (FSA) options; a matching 401(k) plan; tuition, professional development or training programs and short- and long-term disability benefits. Eligibility and plan terms are governed by applicable plan documents and company policies. Equal Employment Opportunity: AttainX provides equal employment opportunities and prohibits unlawful discrimination, harassment and retaliation based on any status protected by applicable law. Employment decisions are based on legitimate, job-related qualifications and business requirements. AttainX also complies with applicable obligations concerning protected veterans and individuals with disabilities. Accommodations: AttainX provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs or practices, unless doing so would create an undue hardship or direct threat under applicable law. Applicants or employees needing assistance may contact our Human Resources Team. Physical Demands: This position primarily involves sedentary work and extended computer use. It requires effective communication, occasional standing and walking, use of standard office equipment and occasionally lifting or moving up to 10 pounds. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions. Work Environment: Work is performed in office, government and approved remote environments. The position may require work at secure government facilities, periodic travel, schedule flexibility and availability outside normal business hours based on mission and contract needs. Compensation details: 00 Yearly Salary PI1ba3afdee7b7-6169
08/07/2026
Full time
Attainx Inc. Job Title: Information Management Division (IMD) Federal IT Support Lead Location: Work shall be conducted at the Hanford Field Office (HFO) and the Hanford Site in Richland, WA. Employment Status: Full-time, salary exempt Security Requirements: Must obtain and maintain Department of Energy (DOE) security clearance; U.S. citizen Compensation Range: $125,000.00 - $170,000.00; based on geographical location, years of relevant professional experience and qualifications and educational background. AttainX is seeking an IMD Federal IT Support Lead to support DOE HFO's Assistant Manager for Mission Support (AMMS). Required Qualifications: BS/BA or advanced degree in computer science, information technology (IT), information systems or a closely related technical field 5 years of experience in IT, including a minimum of 3 years providing technical support at DOE or other government agency environments OR 10 years of experience in IT including a minimum of 3 years providing technical support at DOE or other government agency environments Preferred Qualifications: Experience with Cloud Services to include Microsoft Azure and Amazon Web Services (Resource Manager, VMs, Virtual Networks, Storage Accounts) Windows based infrastructure experience and background Strong PowerShell scripting background Endpoint and Mobile Device Management (MDM) knowledge of managing, securing and provisioning enterprise endpoints and mobile devices AD User management and security aspects General server management (Backup, Patching, Security) Excellent communication and knowledge transfer skills Ability to independently perform multiple tasks with dynamic priorities Key Responsibilities: Provide expert-level technical direction and guidance to IT support staff, assigning daily tasks and complex technical work based on operational priorities and staff capabilities. Serve as the primary escalation point for the most complex technical issues, applying advanced analytical and problem-solving methodologies to resolve incidents that exceed the capabilities of other IT staff. Oversee the end-to-end lifecycle of user-facing technology, including provisioning, configuration, troubleshooting and asset management for desktop computers, mobile devices, teleconferencing equipment and peripherals. Manage inventory of all technical assets, coordinate with external vendors for procurement and support and plan/execute equipment refresh cycles to ensure operational readiness. Manage IT support projects independently, including planning, execution, oversight and closeout services. Act as a primary liaison with government and prime contractor personnel, communicating project status, managing expectations and allocating resources to meet strategic objectives. Demonstrate mastery of advanced IT principles, concepts and practices related to enterprise hardware and software. Apply expert knowledge of analytical and problem-solving methodologies to diagnose and resolve complex incidents. Provide technical leadership and resource allocation, assign tasks based on priority and capabilities and manage operational needs. Utilize comprehensive project management principles and practices to manage IT projects with a high degree of independence. Engage stakeholders and communicate effectively to manage expectations and project status. Develop project plans, deadlines and priorities in consultation with leadership. Independently plan and carry out assignments, provide technical direction, resolve complex technical problems and coordinate the work of others. Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems and manage IT projects. Lead IT support staff, manage the full lifecycle of IT assets, and serve as the primary escalation point for complex technical issues. Report to leadership, act as a primary liaison with government and prime contractor personnel and manage IT projects and resources to meet strategic objectives. Directly impact operational readiness and mission accomplishment by ensuring reliable and efficient technology for all personnel. Non-Essential Functions: Perform other duties reasonably related to the position and contract requirements, as assigned. About Us: AttainX Inc. is a Women-Owned Small Business (WOSB) with CMMI Level 3 and ISO-certified management systems. For more than 15 years, AttainX has delivered emerging technologies, software products, project/program management support and high-quality services supporting federal government missions. Benefits: AttainX offers competitive compensation and benefits for eligible U.S. employees, which may include vacation pay, sick pay and paid holidays; medical, dental and vision coverage in addition to health savings account (HSA) and flexible spending account (FSA) options; a matching 401(k) plan; tuition, professional development or training programs and short- and long-term disability benefits. Eligibility and plan terms are governed by applicable plan documents and company policies. Equal Employment Opportunity: AttainX provides equal employment opportunities and prohibits unlawful discrimination, harassment and retaliation based on any status protected by applicable law. Employment decisions are based on legitimate, job-related qualifications and business requirements. AttainX also complies with applicable obligations concerning protected veterans and individuals with disabilities. Accommodations: AttainX provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs or practices, unless doing so would create an undue hardship or direct threat under applicable law. Applicants or employees needing assistance may contact our Human Resources Team. Physical Demands: This position primarily involves sedentary work and extended computer use. It requires effective communication, occasional standing and walking, use of standard office equipment and occasionally lifting or moving up to 10 pounds. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions. Work Environment: Work is performed in office, government and approved remote environments. The position may require work at secure government facilities, periodic travel, schedule flexibility and availability outside normal business hours based on mission and contract needs. Compensation details: 00 Yearly Salary PI1ba3afdee7b7-6169
Job Description Job Description JOB TITLE: Data Performance Manager DIVISION: Adult & Youth Services DEPARTMENT: Data Management LOCATION: 9301 Michigan Avenue (Southwest) REPORTS TO: Sr. Assistant Vice President - Adult Services & Regional Director FLSA STATUS: Exempt/Salaried CLASSIFICATION: Full-Time Regular APPROVED DATE : 2/17/2023 JOB SUMMARY: Develops and administers a performance data tracking system designed to review and monitor the contractual compliance and obligations of SER/SERCO Detroit contracts/services. Analyzes performance outcomes by comparing actual to planned goals, evaluating service delivery process and related documentation to identify gaps in services, and quality controls on system errors and omissions. ESSENTIAL DUTIES & RESPONSIBILITIES: Adheres to the SER mission. Implements and manages a system-wide database for Detroit operations with expansion capabilities to include corporate wide contract performance. Assists with systems migration and integration of data into SER systems. Acts as the liaison between SER third-party contractors and funding sources. Ensures that internal reporting and database mechanisms are continually evaluated to meet the specific funding source and/or performance metrics. Develops organizational performance indicators, scorecards, and dashboards related to service quality and performance; and works with relevant staff to identify methods to collect and analyze such indicators. Generates performance data reports based on the organization's needs. Works with data teams to implement and improve techniques for quality data collection to ensure adequacy, accuracy, and data integrity. Develops guidelines that promote uniform processes for data entry, collection, evaluation, and system changes. Works with IT for software, hardware, and data storage system upgrades and to troubleshoot system malfunctions or deficiencies. Prepares communication for review and dissemination to executive management, directors, and program managers to report program activities, status, and outcomes. Audits system to assure accurate and consistent data in accordance with funding guidelines (repetitive). Provides staff with ongoing technical support and assistance to ensure that the database is efficient and provides accurate representations. Coordinates training when deemed necessary. Contributes to the team effort by performing other duties as assigned. SUPERVISORY RESPONSIBILITIES: YES JOB QUALIFICATIONS: Bachelor's degree and a minimum of 4 years' experience in data management/management information systems (MIS). Analytical ability to identify and resolve data/system errors and upgrades. Interpersonal skills to facilitate effective communication with staff and partner agencies in non-technical terms. Ability to sit for long periods at a computer terminal. Mental ability to handle pressures related to meeting deadlines and performing repetitive tasks requiring concentration and attention to detail. Computer skills in Microsoft Word are necessary to effectively maintain a database and generate reports. Valid Michigan driver's license. Must be willing to work a flexible schedule and have reliable means of transportation to travel to various locations outside of the office. PHYSICAL ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - The noise level in the work environment is at times, moderately loud with little discomfort due to noise, dirt, dust, and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
08/07/2026
Full time
Job Description Job Description JOB TITLE: Data Performance Manager DIVISION: Adult & Youth Services DEPARTMENT: Data Management LOCATION: 9301 Michigan Avenue (Southwest) REPORTS TO: Sr. Assistant Vice President - Adult Services & Regional Director FLSA STATUS: Exempt/Salaried CLASSIFICATION: Full-Time Regular APPROVED DATE : 2/17/2023 JOB SUMMARY: Develops and administers a performance data tracking system designed to review and monitor the contractual compliance and obligations of SER/SERCO Detroit contracts/services. Analyzes performance outcomes by comparing actual to planned goals, evaluating service delivery process and related documentation to identify gaps in services, and quality controls on system errors and omissions. ESSENTIAL DUTIES & RESPONSIBILITIES: Adheres to the SER mission. Implements and manages a system-wide database for Detroit operations with expansion capabilities to include corporate wide contract performance. Assists with systems migration and integration of data into SER systems. Acts as the liaison between SER third-party contractors and funding sources. Ensures that internal reporting and database mechanisms are continually evaluated to meet the specific funding source and/or performance metrics. Develops organizational performance indicators, scorecards, and dashboards related to service quality and performance; and works with relevant staff to identify methods to collect and analyze such indicators. Generates performance data reports based on the organization's needs. Works with data teams to implement and improve techniques for quality data collection to ensure adequacy, accuracy, and data integrity. Develops guidelines that promote uniform processes for data entry, collection, evaluation, and system changes. Works with IT for software, hardware, and data storage system upgrades and to troubleshoot system malfunctions or deficiencies. Prepares communication for review and dissemination to executive management, directors, and program managers to report program activities, status, and outcomes. Audits system to assure accurate and consistent data in accordance with funding guidelines (repetitive). Provides staff with ongoing technical support and assistance to ensure that the database is efficient and provides accurate representations. Coordinates training when deemed necessary. Contributes to the team effort by performing other duties as assigned. SUPERVISORY RESPONSIBILITIES: YES JOB QUALIFICATIONS: Bachelor's degree and a minimum of 4 years' experience in data management/management information systems (MIS). Analytical ability to identify and resolve data/system errors and upgrades. Interpersonal skills to facilitate effective communication with staff and partner agencies in non-technical terms. Ability to sit for long periods at a computer terminal. Mental ability to handle pressures related to meeting deadlines and performing repetitive tasks requiring concentration and attention to detail. Computer skills in Microsoft Word are necessary to effectively maintain a database and generate reports. Valid Michigan driver's license. Must be willing to work a flexible schedule and have reliable means of transportation to travel to various locations outside of the office. PHYSICAL ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - The noise level in the work environment is at times, moderately loud with little discomfort due to noise, dirt, dust, and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Poughkeepsie City School District
Poughkeepsie, New York
Job Description Job Description SCHOOL INFORMATION SYSTEMS DATA MANAGER POUGHKEEPSIE CITY SCHOOL DISTRICT QUALIFICATIONS: EITHER: A. Master's degree in Computer Science, Information Technology or a related field; OR B. Bachelor's degree in Computer Science, Information Technology or a related field and two (2) years of full-time paid work experience in the field of statistical analysis, educational measurement, or applied research design; OR C. An equivalent combination of education, training and experience between the limits of (A), (B), and (C) above. NOTE: Your degree or college credit must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. DUTIES: The Poughkeepsie City School District (PCSD) is committed to providing students and parents with pathways to opportunity that will lead to achievement and success. Through student-centered effective and transformational leadership, school and community engagement, and an unrelenting pursuit to achieve greater school outcomes for children, the Poughkeepsie City Schools is focused on developing and growing greater access, equity, opportunity, and quality across PCSD. This is a professional level work involving management of the student information systems in a school district. The incumbent of this position is responsible for the ongoing configuration, training and support services for end-users, management of data entry, ensuring data accuracy, coordination and support of integration with other district school information software, as well as management of all aspects of reporting and scheduling functions. Additionally, the incumbent serves as Chief Information Officer (CIO), with responsibility for analysis of data and development and improvement initiatives, related reports and statistics, and requirements. Work is performed under minimal supervision of school administrators, requiring the exercise of independent judgment in carrying out details of the work. Supervision may be provided to subordinate clerical and technical employees. TYPICAL WORK ACTIVITIES: The following is indicative of the level and type of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Manages all aspects of the implementation, utilization, and support of school/student information data system, and provides first level support; 2. Manages data collection from various school and community sources; 3. Organizes, systematizes, and integrates data, including necessary data preparation for analysis, district studies, state reports, etc.; 4. Oversees all school administration and student information software and database daily operations, implementation and use; 5. Manages user security, access and password generation, and troubleshoots related issues; 6. Identifies and provides training and first-line support for instructional and administrative staff with respect to school/student information databases, reporting requirements, and all other applicable functions; pans curriculum and staff development initiatives; 7. Ensures accurate production processes for report cards, progress reports and other system-generated communication to parents and community; 8. Monitors accuracy of data, statistics and reports, in compliance with all applicable data and records maintenance standards and requirements; responds to inquiries regarding statistical procedures, providing correspondence or reports as needed; 9. Collaborates with instructional and administrative staff to develop, customize and implement ongoing changes and improvement to school. Student information systems to meet school district needs and NYSED reporting requirements; 10. Directs or assists in data analysis and data system-related instructional improvement initiatives; 11. Support all school administration and student information software and database systems, and coordinates with IT department for maintenance, and upgrades; 12. Coordinates integration between all school/student data and information software and programs, and facilitates school/student information data team meetings and activities; 13. Assists with grants, applications, administration, special projects including testing and evaluating new system software; 14. Serves as a liaison to the NYS Regional Information Center (RIC), and attends all related RIC meetings; 15. Ensures districts compliance with any State Education Department data administration and reporting regulations, procedures, deadlines, including but not limited to VADIR and BEDS reporting; 16. Evaluates and recommends necessary upgrades and technological acquisitions related to school district data, information and communication systems on an ongoing basis. Full Performance Knowledge, Skills and Abilities: Knowledge of New York State assessments, school/student information systems and related software applications; Knowledge of database management systems and design methods; Knowledge of the procedures used in compiling, tabulating and verifying statistical data; Knowledge of computer hardware and software capabilities; Ability to analyze database requirements; Ability to prioritize and meet deadlines; Ability to manipulate data and to produce various formats, tables, charts, etc; Ability to plan and direct the work of others; Ability to communicate ideas clearly and effectively, both orally and in writing; Ability to establish and maintain effective working relationships; Ability to understand follow complex instructions; Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position. APPOINTMENT: Appointment will be made by the Board of Education upon the recommendation of the Superintendent following assessment of training, experience, certifications, credentials and evaluation of service. Personal interviews shall be conducted where appropriate. SPECIAL REQUIREMENT: This position will be appointed provisionally. A Civil Service exam is required for a permanent appointment SALARY: Starting at $85,000 commensurate with experience Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools
08/07/2026
Full time
Job Description Job Description SCHOOL INFORMATION SYSTEMS DATA MANAGER POUGHKEEPSIE CITY SCHOOL DISTRICT QUALIFICATIONS: EITHER: A. Master's degree in Computer Science, Information Technology or a related field; OR B. Bachelor's degree in Computer Science, Information Technology or a related field and two (2) years of full-time paid work experience in the field of statistical analysis, educational measurement, or applied research design; OR C. An equivalent combination of education, training and experience between the limits of (A), (B), and (C) above. NOTE: Your degree or college credit must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. DUTIES: The Poughkeepsie City School District (PCSD) is committed to providing students and parents with pathways to opportunity that will lead to achievement and success. Through student-centered effective and transformational leadership, school and community engagement, and an unrelenting pursuit to achieve greater school outcomes for children, the Poughkeepsie City Schools is focused on developing and growing greater access, equity, opportunity, and quality across PCSD. This is a professional level work involving management of the student information systems in a school district. The incumbent of this position is responsible for the ongoing configuration, training and support services for end-users, management of data entry, ensuring data accuracy, coordination and support of integration with other district school information software, as well as management of all aspects of reporting and scheduling functions. Additionally, the incumbent serves as Chief Information Officer (CIO), with responsibility for analysis of data and development and improvement initiatives, related reports and statistics, and requirements. Work is performed under minimal supervision of school administrators, requiring the exercise of independent judgment in carrying out details of the work. Supervision may be provided to subordinate clerical and technical employees. TYPICAL WORK ACTIVITIES: The following is indicative of the level and type of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Manages all aspects of the implementation, utilization, and support of school/student information data system, and provides first level support; 2. Manages data collection from various school and community sources; 3. Organizes, systematizes, and integrates data, including necessary data preparation for analysis, district studies, state reports, etc.; 4. Oversees all school administration and student information software and database daily operations, implementation and use; 5. Manages user security, access and password generation, and troubleshoots related issues; 6. Identifies and provides training and first-line support for instructional and administrative staff with respect to school/student information databases, reporting requirements, and all other applicable functions; pans curriculum and staff development initiatives; 7. Ensures accurate production processes for report cards, progress reports and other system-generated communication to parents and community; 8. Monitors accuracy of data, statistics and reports, in compliance with all applicable data and records maintenance standards and requirements; responds to inquiries regarding statistical procedures, providing correspondence or reports as needed; 9. Collaborates with instructional and administrative staff to develop, customize and implement ongoing changes and improvement to school. Student information systems to meet school district needs and NYSED reporting requirements; 10. Directs or assists in data analysis and data system-related instructional improvement initiatives; 11. Support all school administration and student information software and database systems, and coordinates with IT department for maintenance, and upgrades; 12. Coordinates integration between all school/student data and information software and programs, and facilitates school/student information data team meetings and activities; 13. Assists with grants, applications, administration, special projects including testing and evaluating new system software; 14. Serves as a liaison to the NYS Regional Information Center (RIC), and attends all related RIC meetings; 15. Ensures districts compliance with any State Education Department data administration and reporting regulations, procedures, deadlines, including but not limited to VADIR and BEDS reporting; 16. Evaluates and recommends necessary upgrades and technological acquisitions related to school district data, information and communication systems on an ongoing basis. Full Performance Knowledge, Skills and Abilities: Knowledge of New York State assessments, school/student information systems and related software applications; Knowledge of database management systems and design methods; Knowledge of the procedures used in compiling, tabulating and verifying statistical data; Knowledge of computer hardware and software capabilities; Ability to analyze database requirements; Ability to prioritize and meet deadlines; Ability to manipulate data and to produce various formats, tables, charts, etc; Ability to plan and direct the work of others; Ability to communicate ideas clearly and effectively, both orally and in writing; Ability to establish and maintain effective working relationships; Ability to understand follow complex instructions; Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position. APPOINTMENT: Appointment will be made by the Board of Education upon the recommendation of the Superintendent following assessment of training, experience, certifications, credentials and evaluation of service. Personal interviews shall be conducted where appropriate. SPECIAL REQUIREMENT: This position will be appointed provisionally. A Civil Service exam is required for a permanent appointment SALARY: Starting at $85,000 commensurate with experience Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools
Service Manager US-NY-Melville Job ID: 34697 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Melville Headquarters About the Role Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction. Your Impact - Manages a team of technicians that support our hardware and software. - Creates operating plans to achieve service business objectives of machine performance, revenue and expense control. - Handles special projects as assigned. - Works closely with Sales and Customers to achieve a high level of customer satisfaction. - Addresses and resolves customer issues to achieve total customer satisfaction. - Supports the policies and procedures of the department and company. About You: The Skills & Expertise You Bring We are providing the anticipated base salary range for this role: $77,180 - $115,580 annually . This role is eligible for a transportation allowance. - Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt). - Degree in Business Administration or Applied Science preferred. - Previous management or supervisory experience preferred. - Experience in document management technology or related industry. - This position may require managing a 24/7 work schedule to meet customer needs. - Hands on field technical experience with digital and/or electromechanical technology. - Ability to consistently demonstrate a superior level of leadership, business influence and acumen. - Excellent communication, time management and negotiation skills. - Experience in delivering service to fortune 1000 customers within the high-end printing industry is a plus. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PIa45-6645
08/07/2026
Full time
Service Manager US-NY-Melville Job ID: 34697 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Melville Headquarters About the Role Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction. Your Impact - Manages a team of technicians that support our hardware and software. - Creates operating plans to achieve service business objectives of machine performance, revenue and expense control. - Handles special projects as assigned. - Works closely with Sales and Customers to achieve a high level of customer satisfaction. - Addresses and resolves customer issues to achieve total customer satisfaction. - Supports the policies and procedures of the department and company. About You: The Skills & Expertise You Bring We are providing the anticipated base salary range for this role: $77,180 - $115,580 annually . This role is eligible for a transportation allowance. - Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt). - Degree in Business Administration or Applied Science preferred. - Previous management or supervisory experience preferred. - Experience in document management technology or related industry. - This position may require managing a 24/7 work schedule to meet customer needs. - Hands on field technical experience with digital and/or electromechanical technology. - Ability to consistently demonstrate a superior level of leadership, business influence and acumen. - Excellent communication, time management and negotiation skills. - Experience in delivering service to fortune 1000 customers within the high-end printing industry is a plus. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PIa45-6645
Rochester Precision Optics LLC
West Henrietta, New York
Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-
08/07/2026
Full time
Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-
John Paul Mitchell Systems
Los Angeles, California
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684
08/07/2026
Full time
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684
On-Site Field Service Manager US-DE-Middletown Job ID: 34710 Type: Full-Time # of Openings: 1 Category: Field Service DE - Middletown - Amazon About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot? Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We're looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Selecting, hiring, training, and developing current and new technical representatives. Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction. The warehousing process as it relates to merchandise and inventory. The development and education of the team as it relates to new technology in an evolving industry. About You: The Skills & Expertise You Bring Do you meet these requirements? Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees . Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills including the desire to develop and lead a team. Possess excellent time management skills. We are providing the anticipated base salary range for this role: $61,800-92,520 - $57,920 annually. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 0 Yearly Salary PIebf0ad271db8-6641
08/07/2026
Full time
On-Site Field Service Manager US-DE-Middletown Job ID: 34710 Type: Full-Time # of Openings: 1 Category: Field Service DE - Middletown - Amazon About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot? Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We're looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Selecting, hiring, training, and developing current and new technical representatives. Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction. The warehousing process as it relates to merchandise and inventory. The development and education of the team as it relates to new technology in an evolving industry. About You: The Skills & Expertise You Bring Do you meet these requirements? Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees . Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills including the desire to develop and lead a team. Possess excellent time management skills. We are providing the anticipated base salary range for this role: $61,800-92,520 - $57,920 annually. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 0 Yearly Salary PIebf0ad271db8-6641
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684
08/07/2026
Full time
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684
John Paul Mitchell Systems
Santa Monica, California
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684
08/07/2026
Full time
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684
About the job Who we are: Circuit Check is the market-leading provider of automated test systems and test fixtures for complex electronic products for the automotive, military/aerospace, medical, industrial, and computer networking industries. At Circuit Check, we believe that innovation is a must, and that a challenging and robust environment where the work is consistently new and cutting edge is the best way to foster creativity. If you are ready to further your career in a fast-paced, technology driven organization where our test designs impact products that are used by millions of people around the world every day, then we invite you to join us at Circuit Check.Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China. Primary Objective Lead the strategic development and growth of Circuit Check's most significant customer relationships in the AI/ML data center infrastructure market. Architect and execute multi-year account strategies that drive large-scale program wins, deepen executive-level partnerships, and position the company as the preferred technology partner for hyperscale and enterprise AI customers. This role does not carry a traditional sales quota; compensation includes bonus objectives tied to winning new large customers, capturing major programs, and expanding strategic account revenue. Major Areas of Accountability Strategic Account Leadership Develop and own multi-year strategic account plans for the company's largest AI/ML infrastructure customers, anticipating market shifts and positioning ahead of competitive threats Analyze customer technology roadmaps, capital expenditure patterns, and buying dynamics to identify high-value opportunities across GPU test, thermal management, power delivery, and related segments Serve as the primary executive-level interface with strategic accounts, building trusted advisor relationships with VP and C-suite decision-makers at hyperscale cloud providers, AI chipmakers, and data center operators Take decisive ownership of high-stakes negotiations, complex proposals, and multi-million-dollar program pursuits, differentiating Circuit Check solutions Cross-Functional Program Orchestration Coordinate engineering, product management and operations around customer requirements Partner with Product Line Managers to translate customer insights into product roadmap inputs aligned with AI/ML market direction Drive program management cadence for strategic accounts: pipeline reviews, executive business reviews, win/loss analysis, and quarterly assessments Market Intelligence & Growth Strategy Identify patterns in AI/ML technology adoption, supply chain shifts, and customer investment priorities that create strategic openings for Circuit Check Quantify new market opportunities through analysis of TAM, competitive dynamics, segment profitability, and technology adjacencies; present data-supported recommendations to senior leadership Build and maintain industry relationships across the AI/ML ecosystem, including suppliers, contract manufacturers, analysts, and technology partners worldwide International Business Development Develop and execute customer engagement strategies in key AI/ML hubs, with emphasis on Silicon Valley and Taiwan Navigate international business environments including multi-stakeholder decision processes and cultural dynamics across Asia-Pacific Represent the company at international conferences, trade shows, and executive briefings as an authoritative voice on AI/ML infrastructure Sales Team Collaboration & Mentorship Mentor less experienced sales team members on complex deal strategy, multi-stakeholder navigation, and executive engagement Partner with assigned account team members who maintain day-to-day relationships, providing strategic direction while developing their capabilities Collaborate with Sales Leadership to build playbooks and best practices for pursuing large AI/ML infrastructure programs Education & Experience Bachelor's degree in Engineering (Electrical, Mechanical, or related) required; MBA or advanced technical degree preferred 10+ years of progressive experience in strategic account management, business development, or program leadership in semiconductor, electronic hardware, test & measurement, data center infrastructure, or related technology sectors Track record of winning and managing multi-million-dollar programs with complex, multi-stakeholder customer organizations Strongly preferred: executive-level relationships at hyperscale cloud providers; experience in the AI/ML hardware ecosystem (GPU test/validation, liquid cooling, power distribution, rack-scale integration, or related infrastructure) International business experience preferred, especially in the Taiwan semiconductor ecosystem and/or SE Asian manufacturing Knowledge, Skills & Abilities Strategic & Analytical Thinking Ability to see patterns across complex data, customer behaviors, and market signals - and translate insights into actionable strategies and business cases Rigorous analytical skills: financial models, program economics, pricing structures, and competitive intelligence that inform decision-making Thinks several moves ahead - anticipating customer needs, competitive responses, and market evolution Organizational & Execution Leadership Natural ability to orchestrate multiple moving parts - people, timelines, resources, priorities - across complex programs and matrixed organizations Skilled at configuring cross-functional teams for maximum effectiveness, with the program management discipline to track interdependencies and keep engagements on schedule and budget Presence & Influence Commanding executive presence with confidence to lead negotiations, challenge the status quo, and drive decisions in ambiguous situations Willingness to take charge, confront difficult issues directly, and provide clear direction when the path forward is uncertain Exceptional communication skills - compelling narratives, proposals, and presentations for technical and executive audiences Industry & Technical Acumen Deep understanding of the AI/ML data center ecosystem: GPU architectures, training/inference infrastructure, thermal management, power delivery, rack integration, and test/validation Credible in technical discussions with customer engineering teams while maintaining a business-outcome focus; proficient with CRM platforms (Salesforce preferred) Compensation & Performance Structure This role does not carry a traditional sales quota. Compensation includes a competitive base salary plus bonus objectives tied to: Winning new strategic AI/ML customers and capturing large new programs with existing accounts Growth in strategic account revenue and program pipeline value Program execution milestones and customer satisfaction metrics Location & Travel Requirements Open to remote candidates in the United States, with a preference for candidates in the San Francisco Bay Area, California Travel expected up to 50%, including customer visits throughout the Bay Area, across the US, and periodic international travel to Taiwan and SE Asia Must possess a valid passport and ability to obtain required travel visas Physical Requirements These physical requirements must be performed with or without accommodation: Time split between office/home office, customer sites, and travel Ability to sit for extended periods; bend, reach, stoop, and twist as required Heavy computer use; occasional exposure to manufacturing or lab environments Ability to lift and carry up to 25 lbs This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Pay and Benefits This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. Base pay is only one element of an employee's total compensation at Circuit Check. Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance. Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution. Paid time off includes vacation and sick time along with paid holidays. A summary of benefits can be provided by request via email to . Circuit Check, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate based on identity, race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state, or local law. Because Circuit Check is a federal contractor, we participate in the E-Verify program in certain locations, as required by law . click apply for full job details
08/07/2026
Full time
About the job Who we are: Circuit Check is the market-leading provider of automated test systems and test fixtures for complex electronic products for the automotive, military/aerospace, medical, industrial, and computer networking industries. At Circuit Check, we believe that innovation is a must, and that a challenging and robust environment where the work is consistently new and cutting edge is the best way to foster creativity. If you are ready to further your career in a fast-paced, technology driven organization where our test designs impact products that are used by millions of people around the world every day, then we invite you to join us at Circuit Check.Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China. Primary Objective Lead the strategic development and growth of Circuit Check's most significant customer relationships in the AI/ML data center infrastructure market. Architect and execute multi-year account strategies that drive large-scale program wins, deepen executive-level partnerships, and position the company as the preferred technology partner for hyperscale and enterprise AI customers. This role does not carry a traditional sales quota; compensation includes bonus objectives tied to winning new large customers, capturing major programs, and expanding strategic account revenue. Major Areas of Accountability Strategic Account Leadership Develop and own multi-year strategic account plans for the company's largest AI/ML infrastructure customers, anticipating market shifts and positioning ahead of competitive threats Analyze customer technology roadmaps, capital expenditure patterns, and buying dynamics to identify high-value opportunities across GPU test, thermal management, power delivery, and related segments Serve as the primary executive-level interface with strategic accounts, building trusted advisor relationships with VP and C-suite decision-makers at hyperscale cloud providers, AI chipmakers, and data center operators Take decisive ownership of high-stakes negotiations, complex proposals, and multi-million-dollar program pursuits, differentiating Circuit Check solutions Cross-Functional Program Orchestration Coordinate engineering, product management and operations around customer requirements Partner with Product Line Managers to translate customer insights into product roadmap inputs aligned with AI/ML market direction Drive program management cadence for strategic accounts: pipeline reviews, executive business reviews, win/loss analysis, and quarterly assessments Market Intelligence & Growth Strategy Identify patterns in AI/ML technology adoption, supply chain shifts, and customer investment priorities that create strategic openings for Circuit Check Quantify new market opportunities through analysis of TAM, competitive dynamics, segment profitability, and technology adjacencies; present data-supported recommendations to senior leadership Build and maintain industry relationships across the AI/ML ecosystem, including suppliers, contract manufacturers, analysts, and technology partners worldwide International Business Development Develop and execute customer engagement strategies in key AI/ML hubs, with emphasis on Silicon Valley and Taiwan Navigate international business environments including multi-stakeholder decision processes and cultural dynamics across Asia-Pacific Represent the company at international conferences, trade shows, and executive briefings as an authoritative voice on AI/ML infrastructure Sales Team Collaboration & Mentorship Mentor less experienced sales team members on complex deal strategy, multi-stakeholder navigation, and executive engagement Partner with assigned account team members who maintain day-to-day relationships, providing strategic direction while developing their capabilities Collaborate with Sales Leadership to build playbooks and best practices for pursuing large AI/ML infrastructure programs Education & Experience Bachelor's degree in Engineering (Electrical, Mechanical, or related) required; MBA or advanced technical degree preferred 10+ years of progressive experience in strategic account management, business development, or program leadership in semiconductor, electronic hardware, test & measurement, data center infrastructure, or related technology sectors Track record of winning and managing multi-million-dollar programs with complex, multi-stakeholder customer organizations Strongly preferred: executive-level relationships at hyperscale cloud providers; experience in the AI/ML hardware ecosystem (GPU test/validation, liquid cooling, power distribution, rack-scale integration, or related infrastructure) International business experience preferred, especially in the Taiwan semiconductor ecosystem and/or SE Asian manufacturing Knowledge, Skills & Abilities Strategic & Analytical Thinking Ability to see patterns across complex data, customer behaviors, and market signals - and translate insights into actionable strategies and business cases Rigorous analytical skills: financial models, program economics, pricing structures, and competitive intelligence that inform decision-making Thinks several moves ahead - anticipating customer needs, competitive responses, and market evolution Organizational & Execution Leadership Natural ability to orchestrate multiple moving parts - people, timelines, resources, priorities - across complex programs and matrixed organizations Skilled at configuring cross-functional teams for maximum effectiveness, with the program management discipline to track interdependencies and keep engagements on schedule and budget Presence & Influence Commanding executive presence with confidence to lead negotiations, challenge the status quo, and drive decisions in ambiguous situations Willingness to take charge, confront difficult issues directly, and provide clear direction when the path forward is uncertain Exceptional communication skills - compelling narratives, proposals, and presentations for technical and executive audiences Industry & Technical Acumen Deep understanding of the AI/ML data center ecosystem: GPU architectures, training/inference infrastructure, thermal management, power delivery, rack integration, and test/validation Credible in technical discussions with customer engineering teams while maintaining a business-outcome focus; proficient with CRM platforms (Salesforce preferred) Compensation & Performance Structure This role does not carry a traditional sales quota. Compensation includes a competitive base salary plus bonus objectives tied to: Winning new strategic AI/ML customers and capturing large new programs with existing accounts Growth in strategic account revenue and program pipeline value Program execution milestones and customer satisfaction metrics Location & Travel Requirements Open to remote candidates in the United States, with a preference for candidates in the San Francisco Bay Area, California Travel expected up to 50%, including customer visits throughout the Bay Area, across the US, and periodic international travel to Taiwan and SE Asia Must possess a valid passport and ability to obtain required travel visas Physical Requirements These physical requirements must be performed with or without accommodation: Time split between office/home office, customer sites, and travel Ability to sit for extended periods; bend, reach, stoop, and twist as required Heavy computer use; occasional exposure to manufacturing or lab environments Ability to lift and carry up to 25 lbs This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Pay and Benefits This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. Base pay is only one element of an employee's total compensation at Circuit Check. Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance. Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution. Paid time off includes vacation and sick time along with paid holidays. A summary of benefits can be provided by request via email to . Circuit Check, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate based on identity, race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state, or local law. Because Circuit Check is a federal contractor, we participate in the E-Verify program in certain locations, as required by law . click apply for full job details
Onsite Service Manager US-NV-Las Vegas Job ID: 34695 Type: Full-Time # of Openings: 1 Category: Facilities NV - Las Vegas - Amazon About the Role Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction. Your Impact - Manages a team of technicians that support our hardware and software. - Creates operating plans to achieve service business objectives of machine performance, revenue and expense control. - Handles special projects as assigned. - Works closely with Sales and Customers to achieve a high level of customer satisfaction. - Addresses and resolves customer issues to achieve total customer satisfaction. - Supports the policies and procedures of the department and company. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt). - Degree in Business Administration or Applied Science preferred. - Previous management or supervisory experience preferred. - Experience in document management technology or related industry. - This position may require managing a 24/7 work schedule to meet customer needs. - Hands on field technical experience with digital and/or electromechanical technology. - Ability to consistently demonstrate a superior level of leadership, business influence and acumen. - Excellent communication, time management and negotiation skills. - Experience in delivering service to fortune 1000 customers within the high-end printing industry is a plus. In accordance with applicable law, we are providing the anticipated base salary for this role: $77,180 -$115,580 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PI6-
08/07/2026
Full time
Onsite Service Manager US-NV-Las Vegas Job ID: 34695 Type: Full-Time # of Openings: 1 Category: Facilities NV - Las Vegas - Amazon About the Role Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction. Your Impact - Manages a team of technicians that support our hardware and software. - Creates operating plans to achieve service business objectives of machine performance, revenue and expense control. - Handles special projects as assigned. - Works closely with Sales and Customers to achieve a high level of customer satisfaction. - Addresses and resolves customer issues to achieve total customer satisfaction. - Supports the policies and procedures of the department and company. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt). - Degree in Business Administration or Applied Science preferred. - Previous management or supervisory experience preferred. - Experience in document management technology or related industry. - This position may require managing a 24/7 work schedule to meet customer needs. - Hands on field technical experience with digital and/or electromechanical technology. - Ability to consistently demonstrate a superior level of leadership, business influence and acumen. - Excellent communication, time management and negotiation skills. - Experience in delivering service to fortune 1000 customers within the high-end printing industry is a plus. In accordance with applicable law, we are providing the anticipated base salary for this role: $77,180 -$115,580 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PI6-
On-site at our Prince George, VA facility. This requisition is to support a new factory startup manufacturing large form-factor equipment. The product will be large (shipping container size), heavy (50+ tons), and complex. This position will be part of the core factory startup and onboarding team responsible for building the operations and manufacturing staff, fitting out the building, and creating the process flow/work instructions/etc. from the ground up. Skills to include: panel and point to point wire assembly, Medium Voltage, Low Voltage, and High Power Electronic assemblies. Test Engineer 2: Requires 2+ years of experience SUMMARY Under limited supervision designs, develops and maintains test procedures, tester hardware and software for electronic circuit board production. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES: Recruitment and Retention: Recruit and interview Process Technicians. Communicate criteria to recruiters for Process Technician position candidates. Coach technicians in the interviewing/hiring process. Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development: Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum in area of responsibility. Coach and mentor Process Technicians to deliver excellence to every internal and external customer. Performance Management: Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Solicit ongoing feedback from Assistant Test Engineering Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of large teams and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. Communication: Provide communication forum for the exchange of ideas and information with the department. Organize verbal and written ideas clearly and use an appropriate business style. Ask questions; encourage input from team members. Assess communication style of individual team members and adapt own communication style accordingly. TECHNICAL MANAGEMENT RESPONSIBILITIES Review circuit board designs for testability requirements. Support manufacturing with failure analysis, tester debugging, reduction of intermittent failures and downtime of test equipment. Prepare recommendations for testing and documentation of procedures to be used from the product design phase through to initial production. Generate reports and analysis of test data, prepares documentation and recommendations. Review test equipment designs, data and RMA issues with customers regularly. Design, and direct engineering and technical personnel in fabrication of testing and test control apparatus and equipment. Direct and coordinate engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment, and control devices required to test, record, and reduce test data. Determine conditions under which tests are to be conducted and sequences and phases of test operations. Direct and exercise control over operational, functional, and performance phases of tests. Perform moderately complex assignments of the engineering test function for standard and/or custom devices. Analyze and interpret test data and prepares technical reports for use by test engineering and management personnel. Develop or use computer software and hardware to conduct tests on machinery and equipment. Perform semi-routine technique development and maintenance, subject to established Jabil standards, including ISO and QS development standards. Provide training in new procedures to production testing staff. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelors of Science in Electronics or Electrical Engineering from four-year college or university; and three to five years experience Minimum of 3 years of experience with medium/high-voltage electrical testing in a high-voltage manufacturing environment (preferred). Experience running and setting up HIPOT tests (dielectric and insulation testing); HIPOT certification preferred. Ability to ensure safe test operations and identify and address safety risks. Strong troubleshooting skills for systems and equipment. Experience creating documentation for test technicians and operators. Comprehensive understanding of high-voltage standard practices, including safe handling of high-voltage materials and equipment. Ability to identify issues that could compromise high-voltage system integrity. Demonstrated understanding of high-voltage and conductive properties, including arc flash and short-circuit hazards. Completion of relevant specialized training (e.g., OSHA, NFPA 70E, Arc Flash PPE, LOTO, high-voltage handling and grounding procedures). LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC's and test equipment weighing up to 50 lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual's primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in this environment ranges from low to moderate. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
08/07/2026
Full time
On-site at our Prince George, VA facility. This requisition is to support a new factory startup manufacturing large form-factor equipment. The product will be large (shipping container size), heavy (50+ tons), and complex. This position will be part of the core factory startup and onboarding team responsible for building the operations and manufacturing staff, fitting out the building, and creating the process flow/work instructions/etc. from the ground up. Skills to include: panel and point to point wire assembly, Medium Voltage, Low Voltage, and High Power Electronic assemblies. Test Engineer 2: Requires 2+ years of experience SUMMARY Under limited supervision designs, develops and maintains test procedures, tester hardware and software for electronic circuit board production. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES: Recruitment and Retention: Recruit and interview Process Technicians. Communicate criteria to recruiters for Process Technician position candidates. Coach technicians in the interviewing/hiring process. Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development: Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum in area of responsibility. Coach and mentor Process Technicians to deliver excellence to every internal and external customer. Performance Management: Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Solicit ongoing feedback from Assistant Test Engineering Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of large teams and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. Communication: Provide communication forum for the exchange of ideas and information with the department. Organize verbal and written ideas clearly and use an appropriate business style. Ask questions; encourage input from team members. Assess communication style of individual team members and adapt own communication style accordingly. TECHNICAL MANAGEMENT RESPONSIBILITIES Review circuit board designs for testability requirements. Support manufacturing with failure analysis, tester debugging, reduction of intermittent failures and downtime of test equipment. Prepare recommendations for testing and documentation of procedures to be used from the product design phase through to initial production. Generate reports and analysis of test data, prepares documentation and recommendations. Review test equipment designs, data and RMA issues with customers regularly. Design, and direct engineering and technical personnel in fabrication of testing and test control apparatus and equipment. Direct and coordinate engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment, and control devices required to test, record, and reduce test data. Determine conditions under which tests are to be conducted and sequences and phases of test operations. Direct and exercise control over operational, functional, and performance phases of tests. Perform moderately complex assignments of the engineering test function for standard and/or custom devices. Analyze and interpret test data and prepares technical reports for use by test engineering and management personnel. Develop or use computer software and hardware to conduct tests on machinery and equipment. Perform semi-routine technique development and maintenance, subject to established Jabil standards, including ISO and QS development standards. Provide training in new procedures to production testing staff. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelors of Science in Electronics or Electrical Engineering from four-year college or university; and three to five years experience Minimum of 3 years of experience with medium/high-voltage electrical testing in a high-voltage manufacturing environment (preferred). Experience running and setting up HIPOT tests (dielectric and insulation testing); HIPOT certification preferred. Ability to ensure safe test operations and identify and address safety risks. Strong troubleshooting skills for systems and equipment. Experience creating documentation for test technicians and operators. Comprehensive understanding of high-voltage standard practices, including safe handling of high-voltage materials and equipment. Ability to identify issues that could compromise high-voltage system integrity. Demonstrated understanding of high-voltage and conductive properties, including arc flash and short-circuit hazards. Completion of relevant specialized training (e.g., OSHA, NFPA 70E, Arc Flash PPE, LOTO, high-voltage handling and grounding procedures). LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC's and test equipment weighing up to 50 lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual's primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in this environment ranges from low to moderate. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities
The City of Lake Worth Beach invites qualified individuals to apply for the position of O perational Technology (OT) Network Engineer. The Full Time, Non-Bargaining, Exempt position with a salary rate of $67,275 - $90,563. Working at the Utilities Building located at 1900 2nd Avenue North, Lake Worth, FL 33461. The U.S. Department of Energy's Grid Deployment Office has selected the City of Lake Worth Beach for investment via the Grid Resilience and Innovation Partnerships (GRIP) program to enhance grid flexibility, install more than 60 reclosers and other sectionalizing devices to autonomously rebalance the electrical system, integrate battery energy storage (BES) for community solar, new fiber optics connections, install advanced metering infrastructure (AMI), and deploy a meter data management (MDM) system. Positions covered under this GRIP Grant will expire / terminate in accordance with the grant's timeline: this position will expire on the same date that the grant expires. The regular work schedule for these positions is Monday through Friday. All positions are in-person and / or on-site. All candidates must be United States citizens. JOB SUMMARY: Reporting to the GRIP Grant Project Administration Manager, the Operational Technology (OT) Network Engineer is a highly skilled technical position that is responsible for network operations including to administer, maintain and improve all critical infrastructure industrial control systems supporting the City's electric utility. This position involves the installation, configuration and compliance of SCADA, Human Machine Interface, network switches, routers, firewalls, virtualized servers, security and applications. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform related work as required. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. The position involves managing and maintaining operational technologies including SCADA systems, VMware, Windows server, switches, routers, firewalls, and wireless radio systems. Document existing architectures, and update documentation as the modifications are made. Manage backups, replication and a disaster recovery plan. Implementing and maintaining best practices including compliance with government regulations. Must work collaboratively with other members of the City of Lake Worth Beach staff, technology providers and contractors.Ability to work independently and as part of a team depending on the assignment or situation.Strong analytical and critical thinking, with the ability to identify opportunities that can improve efficiency.A clear understanding of client/server technology and network architecture.Good communication skills, including writing, speaking and active listening.Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.Take a leadership role with the data networks. Planning, installing, and maintaining physical and logical network and network infrastructure devices such as routers, switches, backup systems, security appliances, network security, server hardware, server operating systems, networked applications, and physical connectivity.Manage and maintains network operations and associated equipment; remote access systems, cabling, VPN clients, Windows-based operating systems, and other networked and/or stand-alone applications. Perform advanced server operations on Windows server platforms.Responsible for backup, restore, and data/server replication and patching.Keep current on updates and informs management and department members as changes may affect data and voice network operations. SUPERVISION: This role has no supervisory responsibilities. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty or responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities; education and/or experience; and certificates or licenses required in order to fill the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Must have been employed in the Network Engineer field for the past one to two years performing the duties outlined in this job description.Valid Florida driver's license, with vehicle available to get to other City locations. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of Microsoft Server products.Knowledge of networking, routing, and switching protocols and proper network design infrastructure.Excellent working knowledge Windows network environments, including but not limited to: Windows Server OS and applications, Anti-Virus programs, TCP/IP connectivity, Internet, and MS Office Suite.Skill in the installation, repair, and maintenance of information technology systems.Skill in planning, organization, and decision making.Able to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.Able to act independently and logically to implement policies of supervisor. Able to comprehend and make inferences from written material. Able to learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting. Able to effectively manage multiple tasks at once. PHYSICAL REQUIREMENTS: Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants for positions with the City of Lake Worth Beach should know and be aware of the following: Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119. Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member. Compensation details: 3 Yearly Salary PI46fe3a35d3fd-4160
08/05/2026
Full time
The City of Lake Worth Beach invites qualified individuals to apply for the position of O perational Technology (OT) Network Engineer. The Full Time, Non-Bargaining, Exempt position with a salary rate of $67,275 - $90,563. Working at the Utilities Building located at 1900 2nd Avenue North, Lake Worth, FL 33461. The U.S. Department of Energy's Grid Deployment Office has selected the City of Lake Worth Beach for investment via the Grid Resilience and Innovation Partnerships (GRIP) program to enhance grid flexibility, install more than 60 reclosers and other sectionalizing devices to autonomously rebalance the electrical system, integrate battery energy storage (BES) for community solar, new fiber optics connections, install advanced metering infrastructure (AMI), and deploy a meter data management (MDM) system. Positions covered under this GRIP Grant will expire / terminate in accordance with the grant's timeline: this position will expire on the same date that the grant expires. The regular work schedule for these positions is Monday through Friday. All positions are in-person and / or on-site. All candidates must be United States citizens. JOB SUMMARY: Reporting to the GRIP Grant Project Administration Manager, the Operational Technology (OT) Network Engineer is a highly skilled technical position that is responsible for network operations including to administer, maintain and improve all critical infrastructure industrial control systems supporting the City's electric utility. This position involves the installation, configuration and compliance of SCADA, Human Machine Interface, network switches, routers, firewalls, virtualized servers, security and applications. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform related work as required. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. The position involves managing and maintaining operational technologies including SCADA systems, VMware, Windows server, switches, routers, firewalls, and wireless radio systems. Document existing architectures, and update documentation as the modifications are made. Manage backups, replication and a disaster recovery plan. Implementing and maintaining best practices including compliance with government regulations. Must work collaboratively with other members of the City of Lake Worth Beach staff, technology providers and contractors.Ability to work independently and as part of a team depending on the assignment or situation.Strong analytical and critical thinking, with the ability to identify opportunities that can improve efficiency.A clear understanding of client/server technology and network architecture.Good communication skills, including writing, speaking and active listening.Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.Take a leadership role with the data networks. Planning, installing, and maintaining physical and logical network and network infrastructure devices such as routers, switches, backup systems, security appliances, network security, server hardware, server operating systems, networked applications, and physical connectivity.Manage and maintains network operations and associated equipment; remote access systems, cabling, VPN clients, Windows-based operating systems, and other networked and/or stand-alone applications. Perform advanced server operations on Windows server platforms.Responsible for backup, restore, and data/server replication and patching.Keep current on updates and informs management and department members as changes may affect data and voice network operations. SUPERVISION: This role has no supervisory responsibilities. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty or responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities; education and/or experience; and certificates or licenses required in order to fill the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Must have been employed in the Network Engineer field for the past one to two years performing the duties outlined in this job description.Valid Florida driver's license, with vehicle available to get to other City locations. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of Microsoft Server products.Knowledge of networking, routing, and switching protocols and proper network design infrastructure.Excellent working knowledge Windows network environments, including but not limited to: Windows Server OS and applications, Anti-Virus programs, TCP/IP connectivity, Internet, and MS Office Suite.Skill in the installation, repair, and maintenance of information technology systems.Skill in planning, organization, and decision making.Able to produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.Able to act independently and logically to implement policies of supervisor. Able to comprehend and make inferences from written material. Able to learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting. Able to effectively manage multiple tasks at once. PHYSICAL REQUIREMENTS: Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. SENSORY REQUIREMENTS: Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants for positions with the City of Lake Worth Beach should know and be aware of the following: Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119. Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member. Compensation details: 3 Yearly Salary PI46fe3a35d3fd-4160
This position supports hybrid work schedule depending on organization needs. Jabil is a leading product solutions provider offering end-to-end design, manufacturing, supply chain, and product management services. With operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries-including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing. JOB SUMMARY Jabil is seeking a Manufacturing Test Development Manager to lead the development and deployment of large-scale production software systems supporting our Intelligent Infrastructure division. You will be applying unique and innovative approaches to solving problems within a large-scale manufacturing production environment. You and your team will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil's world-class manufacturing environments. This is not a traditional QA manager nor manual test role. This position is focused on leading teams that design, build, and deploy production-grade software platforms, automation systems, and test infrastructure across global manufacturing environments, with a strong emphasis on scalable software development and system architecture. You will lead a team of software engineers and play a key role in technical decision-making, architecture strategy, and cross-functional leadership, partnering with engineering, manufacturing, quality, and customers to deliver scalable, high-impact solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES: LEADERSHIP AND MANAGEMENT RESPONSIBILITIES People manager for a team of software developers and product engineers in support of global cloud operations. Attract, hire, onboard, lead, coach, mentor and inspire your team to deliver the best in class for our customers and employees Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines). Solicit ongoing self and team feedback from the business unit (BU), customer and team members. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of team and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. FUNCTIONAL MANAGEMENT RESPONSIBILITIES Plan and formulate aspects of Customer BU projects such as objective or purpose of project, applications derived from findings, cost, and required technical resources. Provide direction on software design, development, and automation strategies to improve, modify, or create new systems and processes. Oversee key projects, processes and performance reports, data, and analysis. Develop, determine, and implement policies, procedures and programs. Analyze technology trends, software tooling, and resource needs to effectively plan projects. Oversee definition and collaboration on overall test infrastructure and application architectures with a strong emphasis on scalable software systems. Lead creation of high-level software design specifications and system architecture decisions. Drive development of production infrastructure and related application code and automation frameworks. Lead and participate in peer/code reviews to ensure software quality and maintainability. Contribute to and improve software build methodology, CI/CD pipelines, procedures, and engineering environments. Provide operational and development support for software platforms and test infrastructure deployed at production facilities. JOB QUALIFICATIONS and KNOWLEDGE REQUIREMENTS: Knowledge of professional software engineering practices across the complete SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations. Agile, CI/CD, and SDLC process implementation and application experience. Strong expertise in programming/scripting languages: Python (primary), BASH; Java experience a plus. Linux development experience with a solid understanding of system fundamentals and internals (Ubuntu, CentOS). Experience with containerization and virtualization environments (VMware, Docker). Solid understanding of large-scale distributed systems, including multi-tier architectures, application security, monitoring, and storage systems. Experience with front-end and back-end Web UI development. Experience with common web APIs (REST, XML-RPC). Experience with code versioning tools (Git preferred). Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe) such as IPMI, Redfish, FIO, Linpack, memtester. Experience with virtual machine configuration (DHCP, PXE boot, nginx), VMware preferred. Familiarity with enterprise data center networking (L1-L3 concepts such as BGP, DHCP Relay, ECMP); Arista CloudVision is a plus. EDUCATION & EXPERIENCE REQUIREMENTS BS degree in Electrical/Computer Engineering, Computer Science, or related field. MS preferred. 10+ years' experience in a software development/test capacity with enterprise server, storage, or networking products. 3+ years people management experience. Excellent verbal and written communication skills. Prior experience directly managing software development teams Experience managing remote, multi-national and geographically dispersed development teams. Domestic and/or International travel, up to 25%, may be required.
08/05/2026
Full time
This position supports hybrid work schedule depending on organization needs. Jabil is a leading product solutions provider offering end-to-end design, manufacturing, supply chain, and product management services. With operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries-including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing. JOB SUMMARY Jabil is seeking a Manufacturing Test Development Manager to lead the development and deployment of large-scale production software systems supporting our Intelligent Infrastructure division. You will be applying unique and innovative approaches to solving problems within a large-scale manufacturing production environment. You and your team will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil's world-class manufacturing environments. This is not a traditional QA manager nor manual test role. This position is focused on leading teams that design, build, and deploy production-grade software platforms, automation systems, and test infrastructure across global manufacturing environments, with a strong emphasis on scalable software development and system architecture. You will lead a team of software engineers and play a key role in technical decision-making, architecture strategy, and cross-functional leadership, partnering with engineering, manufacturing, quality, and customers to deliver scalable, high-impact solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES: LEADERSHIP AND MANAGEMENT RESPONSIBILITIES People manager for a team of software developers and product engineers in support of global cloud operations. Attract, hire, onboard, lead, coach, mentor and inspire your team to deliver the best in class for our customers and employees Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines). Solicit ongoing self and team feedback from the business unit (BU), customer and team members. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of team and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. FUNCTIONAL MANAGEMENT RESPONSIBILITIES Plan and formulate aspects of Customer BU projects such as objective or purpose of project, applications derived from findings, cost, and required technical resources. Provide direction on software design, development, and automation strategies to improve, modify, or create new systems and processes. Oversee key projects, processes and performance reports, data, and analysis. Develop, determine, and implement policies, procedures and programs. Analyze technology trends, software tooling, and resource needs to effectively plan projects. Oversee definition and collaboration on overall test infrastructure and application architectures with a strong emphasis on scalable software systems. Lead creation of high-level software design specifications and system architecture decisions. Drive development of production infrastructure and related application code and automation frameworks. Lead and participate in peer/code reviews to ensure software quality and maintainability. Contribute to and improve software build methodology, CI/CD pipelines, procedures, and engineering environments. Provide operational and development support for software platforms and test infrastructure deployed at production facilities. JOB QUALIFICATIONS and KNOWLEDGE REQUIREMENTS: Knowledge of professional software engineering practices across the complete SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations. Agile, CI/CD, and SDLC process implementation and application experience. Strong expertise in programming/scripting languages: Python (primary), BASH; Java experience a plus. Linux development experience with a solid understanding of system fundamentals and internals (Ubuntu, CentOS). Experience with containerization and virtualization environments (VMware, Docker). Solid understanding of large-scale distributed systems, including multi-tier architectures, application security, monitoring, and storage systems. Experience with front-end and back-end Web UI development. Experience with common web APIs (REST, XML-RPC). Experience with code versioning tools (Git preferred). Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe) such as IPMI, Redfish, FIO, Linpack, memtester. Experience with virtual machine configuration (DHCP, PXE boot, nginx), VMware preferred. Familiarity with enterprise data center networking (L1-L3 concepts such as BGP, DHCP Relay, ECMP); Arista CloudVision is a plus. EDUCATION & EXPERIENCE REQUIREMENTS BS degree in Electrical/Computer Engineering, Computer Science, or related field. MS preferred. 10+ years' experience in a software development/test capacity with enterprise server, storage, or networking products. 3+ years people management experience. Excellent verbal and written communication skills. Prior experience directly managing software development teams Experience managing remote, multi-national and geographically dispersed development teams. Domestic and/or International travel, up to 25%, may be required.
This position supports hybrid work schedule depending on organization needs. Jabil is a leading product solutions provider offering end-to-end design, manufacturing, supply chain, and product management services. With operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries-including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing. JOB SUMMARY Jabil is seeking a Manufacturing Test Development Manager to lead the development and deployment of large-scale production software systems supporting our Intelligent Infrastructure division. You will be applying unique and innovative approaches to solving problems within a large-scale manufacturing production environment. You and your team will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil's world-class manufacturing environments. This is not a traditional QA manager nor manual test role. This position is focused on leading teams that design, build, and deploy production-grade software platforms, automation systems, and test infrastructure across global manufacturing environments, with a strong emphasis on scalable software development and system architecture. You will lead a team of software engineers and play a key role in technical decision-making, architecture strategy, and cross-functional leadership, partnering with engineering, manufacturing, quality, and customers to deliver scalable, high-impact solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES: LEADERSHIP AND MANAGEMENT RESPONSIBILITIES People manager for a team of software developers and product engineers in support of global cloud operations. Attract, hire, onboard, lead, coach, mentor and inspire your team to deliver the best in class for our customers and employees Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines). Solicit ongoing self and team feedback from the business unit (BU), customer and team members. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of team and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. FUNCTIONAL MANAGEMENT RESPONSIBILITIES Plan and formulate aspects of Customer BU projects such as objective or purpose of project, applications derived from findings, cost, and required technical resources. Provide direction on software design, development, and automation strategies to improve, modify, or create new systems and processes. Oversee key projects, processes and performance reports, data, and analysis. Develop, determine, and implement policies, procedures and programs. Analyze technology trends, software tooling, and resource needs to effectively plan projects. Oversee definition and collaboration on overall test infrastructure and application architectures with a strong emphasis on scalable software systems. Lead creation of high-level software design specifications and system architecture decisions. Drive development of production infrastructure and related application code and automation frameworks. Lead and participate in peer/code reviews to ensure software quality and maintainability. Contribute to and improve software build methodology, CI/CD pipelines, procedures, and engineering environments. Provide operational and development support for software platforms and test infrastructure deployed at production facilities. JOB QUALIFICATIONS and KNOWLEDGE REQUIREMENTS: Knowledge of professional software engineering practices across the complete SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations. Agile, CI/CD, and SDLC process implementation and application experience. Strong expertise in programming/scripting languages: Python (primary), BASH; Java experience a plus. Linux development experience with a solid understanding of system fundamentals and internals (Ubuntu, CentOS). Experience with containerization and virtualization environments (VMware, Docker). Solid understanding of large-scale distributed systems, including multi-tier architectures, application security, monitoring, and storage systems. Experience with front-end and back-end Web UI development. Experience with common web APIs (REST, XML-RPC). Experience with code versioning tools (Git preferred). Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe) such as IPMI, Redfish, FIO, Linpack, memtester. Experience with virtual machine configuration (DHCP, PXE boot, nginx), VMware preferred. Familiarity with enterprise data center networking (L1-L3 concepts such as BGP, DHCP Relay, ECMP); Arista CloudVision is a plus. EDUCATION & EXPERIENCE REQUIREMENTS BS degree in Electrical/Computer Engineering, Computer Science, or related field. MS preferred. 10+ years' experience in a software development/test capacity with enterprise server, storage, or networking products. 3+ years people management experience. Excellent verbal and written communication skills. Prior experience directly managing software development teams Experience managing remote, multi-national and geographically dispersed development teams. Domestic and/or International travel, up to 25%, may be required.
08/05/2026
Full time
This position supports hybrid work schedule depending on organization needs. Jabil is a leading product solutions provider offering end-to-end design, manufacturing, supply chain, and product management services. With operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries-including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing. JOB SUMMARY Jabil is seeking a Manufacturing Test Development Manager to lead the development and deployment of large-scale production software systems supporting our Intelligent Infrastructure division. You will be applying unique and innovative approaches to solving problems within a large-scale manufacturing production environment. You and your team will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil's world-class manufacturing environments. This is not a traditional QA manager nor manual test role. This position is focused on leading teams that design, build, and deploy production-grade software platforms, automation systems, and test infrastructure across global manufacturing environments, with a strong emphasis on scalable software development and system architecture. You will lead a team of software engineers and play a key role in technical decision-making, architecture strategy, and cross-functional leadership, partnering with engineering, manufacturing, quality, and customers to deliver scalable, high-impact solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES: LEADERSHIP AND MANAGEMENT RESPONSIBILITIES People manager for a team of software developers and product engineers in support of global cloud operations. Attract, hire, onboard, lead, coach, mentor and inspire your team to deliver the best in class for our customers and employees Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines). Solicit ongoing self and team feedback from the business unit (BU), customer and team members. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of team and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. FUNCTIONAL MANAGEMENT RESPONSIBILITIES Plan and formulate aspects of Customer BU projects such as objective or purpose of project, applications derived from findings, cost, and required technical resources. Provide direction on software design, development, and automation strategies to improve, modify, or create new systems and processes. Oversee key projects, processes and performance reports, data, and analysis. Develop, determine, and implement policies, procedures and programs. Analyze technology trends, software tooling, and resource needs to effectively plan projects. Oversee definition and collaboration on overall test infrastructure and application architectures with a strong emphasis on scalable software systems. Lead creation of high-level software design specifications and system architecture decisions. Drive development of production infrastructure and related application code and automation frameworks. Lead and participate in peer/code reviews to ensure software quality and maintainability. Contribute to and improve software build methodology, CI/CD pipelines, procedures, and engineering environments. Provide operational and development support for software platforms and test infrastructure deployed at production facilities. JOB QUALIFICATIONS and KNOWLEDGE REQUIREMENTS: Knowledge of professional software engineering practices across the complete SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations. Agile, CI/CD, and SDLC process implementation and application experience. Strong expertise in programming/scripting languages: Python (primary), BASH; Java experience a plus. Linux development experience with a solid understanding of system fundamentals and internals (Ubuntu, CentOS). Experience with containerization and virtualization environments (VMware, Docker). Solid understanding of large-scale distributed systems, including multi-tier architectures, application security, monitoring, and storage systems. Experience with front-end and back-end Web UI development. Experience with common web APIs (REST, XML-RPC). Experience with code versioning tools (Git preferred). Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe) such as IPMI, Redfish, FIO, Linpack, memtester. Experience with virtual machine configuration (DHCP, PXE boot, nginx), VMware preferred. Familiarity with enterprise data center networking (L1-L3 concepts such as BGP, DHCP Relay, ECMP); Arista CloudVision is a plus. EDUCATION & EXPERIENCE REQUIREMENTS BS degree in Electrical/Computer Engineering, Computer Science, or related field. MS preferred. 10+ years' experience in a software development/test capacity with enterprise server, storage, or networking products. 3+ years people management experience. Excellent verbal and written communication skills. Prior experience directly managing software development teams Experience managing remote, multi-national and geographically dispersed development teams. Domestic and/or International travel, up to 25%, may be required.
This position supports hybrid work schedule depending on organization needs. Jabil is a leading product solutions provider offering end-to-end design, manufacturing, supply chain, and product management services. With operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries-including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing. JOB SUMMARY Jabil is seeking a Manufacturing Test Development Manager to lead the development and deployment of large-scale production software systems supporting our Intelligent Infrastructure division. You will be applying unique and innovative approaches to solving problems within a large-scale manufacturing production environment. You and your team will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil's world-class manufacturing environments. This is not a traditional QA manager nor manual test role. This position is focused on leading teams that design, build, and deploy production-grade software platforms, automation systems, and test infrastructure across global manufacturing environments, with a strong emphasis on scalable software development and system architecture. You will lead a team of software engineers and play a key role in technical decision-making, architecture strategy, and cross-functional leadership, partnering with engineering, manufacturing, quality, and customers to deliver scalable, high-impact solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES: LEADERSHIP AND MANAGEMENT RESPONSIBILITIES People manager for a team of software developers and product engineers in support of global cloud operations. Attract, hire, onboard, lead, coach, mentor and inspire your team to deliver the best in class for our customers and employees Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines). Solicit ongoing self and team feedback from the business unit (BU), customer and team members. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of team and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. FUNCTIONAL MANAGEMENT RESPONSIBILITIES Plan and formulate aspects of Customer BU projects such as objective or purpose of project, applications derived from findings, cost, and required technical resources. Provide direction on software design, development, and automation strategies to improve, modify, or create new systems and processes. Oversee key projects, processes and performance reports, data, and analysis. Develop, determine, and implement policies, procedures and programs. Analyze technology trends, software tooling, and resource needs to effectively plan projects. Oversee definition and collaboration on overall test infrastructure and application architectures with a strong emphasis on scalable software systems. Lead creation of high-level software design specifications and system architecture decisions. Drive development of production infrastructure and related application code and automation frameworks. Lead and participate in peer/code reviews to ensure software quality and maintainability. Contribute to and improve software build methodology, CI/CD pipelines, procedures, and engineering environments. Provide operational and development support for software platforms and test infrastructure deployed at production facilities. JOB QUALIFICATIONS and KNOWLEDGE REQUIREMENTS: Knowledge of professional software engineering practices across the complete SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations. Agile, CI/CD, and SDLC process implementation and application experience. Strong expertise in programming/scripting languages: Python (primary), BASH; Java experience a plus. Linux development experience with a solid understanding of system fundamentals and internals (Ubuntu, CentOS). Experience with containerization and virtualization environments (VMware, Docker). Solid understanding of large-scale distributed systems, including multi-tier architectures, application security, monitoring, and storage systems. Experience with front-end and back-end Web UI development. Experience with common web APIs (REST, XML-RPC). Experience with code versioning tools (Git preferred). Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe) such as IPMI, Redfish, FIO, Linpack, memtester. Experience with virtual machine configuration (DHCP, PXE boot, nginx), VMware preferred. Familiarity with enterprise data center networking (L1-L3 concepts such as BGP, DHCP Relay, ECMP); Arista CloudVision is a plus. EDUCATION & EXPERIENCE REQUIREMENTS BS degree in Electrical/Computer Engineering, Computer Science, or related field. MS preferred. 10+ years' experience in a software development/test capacity with enterprise server, storage, or networking products. 3+ years people management experience. Excellent verbal and written communication skills. Prior experience directly managing software development teams Experience managing remote, multi-national and geographically dispersed development teams. Domestic and/or International travel, up to 25%, may be required.
08/05/2026
Full time
This position supports hybrid work schedule depending on organization needs. Jabil is a leading product solutions provider offering end-to-end design, manufacturing, supply chain, and product management services. With operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries-including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing. JOB SUMMARY Jabil is seeking a Manufacturing Test Development Manager to lead the development and deployment of large-scale production software systems supporting our Intelligent Infrastructure division. You will be applying unique and innovative approaches to solving problems within a large-scale manufacturing production environment. You and your team will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil's world-class manufacturing environments. This is not a traditional QA manager nor manual test role. This position is focused on leading teams that design, build, and deploy production-grade software platforms, automation systems, and test infrastructure across global manufacturing environments, with a strong emphasis on scalable software development and system architecture. You will lead a team of software engineers and play a key role in technical decision-making, architecture strategy, and cross-functional leadership, partnering with engineering, manufacturing, quality, and customers to deliver scalable, high-impact solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES: LEADERSHIP AND MANAGEMENT RESPONSIBILITIES People manager for a team of software developers and product engineers in support of global cloud operations. Attract, hire, onboard, lead, coach, mentor and inspire your team to deliver the best in class for our customers and employees Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines). Solicit ongoing self and team feedback from the business unit (BU), customer and team members. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of team and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility. FUNCTIONAL MANAGEMENT RESPONSIBILITIES Plan and formulate aspects of Customer BU projects such as objective or purpose of project, applications derived from findings, cost, and required technical resources. Provide direction on software design, development, and automation strategies to improve, modify, or create new systems and processes. Oversee key projects, processes and performance reports, data, and analysis. Develop, determine, and implement policies, procedures and programs. Analyze technology trends, software tooling, and resource needs to effectively plan projects. Oversee definition and collaboration on overall test infrastructure and application architectures with a strong emphasis on scalable software systems. Lead creation of high-level software design specifications and system architecture decisions. Drive development of production infrastructure and related application code and automation frameworks. Lead and participate in peer/code reviews to ensure software quality and maintainability. Contribute to and improve software build methodology, CI/CD pipelines, procedures, and engineering environments. Provide operational and development support for software platforms and test infrastructure deployed at production facilities. JOB QUALIFICATIONS and KNOWLEDGE REQUIREMENTS: Knowledge of professional software engineering practices across the complete SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations. Agile, CI/CD, and SDLC process implementation and application experience. Strong expertise in programming/scripting languages: Python (primary), BASH; Java experience a plus. Linux development experience with a solid understanding of system fundamentals and internals (Ubuntu, CentOS). Experience with containerization and virtualization environments (VMware, Docker). Solid understanding of large-scale distributed systems, including multi-tier architectures, application security, monitoring, and storage systems. Experience with front-end and back-end Web UI development. Experience with common web APIs (REST, XML-RPC). Experience with code versioning tools (Git preferred). Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe) such as IPMI, Redfish, FIO, Linpack, memtester. Experience with virtual machine configuration (DHCP, PXE boot, nginx), VMware preferred. Familiarity with enterprise data center networking (L1-L3 concepts such as BGP, DHCP Relay, ECMP); Arista CloudVision is a plus. EDUCATION & EXPERIENCE REQUIREMENTS BS degree in Electrical/Computer Engineering, Computer Science, or related field. MS preferred. 10+ years' experience in a software development/test capacity with enterprise server, storage, or networking products. 3+ years people management experience. Excellent verbal and written communication skills. Prior experience directly managing software development teams Experience managing remote, multi-national and geographically dispersed development teams. Domestic and/or International travel, up to 25%, may be required.