Above and Beyond Talent Acquisition
Wilmington, Delaware
Position Title: Senior Product Designer - Payments Location: Considering candidates who live within 50 miles (commutable distance) to our client's Corporate Offices in Wilmington, DE; Charlotte, NE; Irving, TX; Evansville, IN Duration: 6 with possible conversion to FTE Employment Type: Contract role on W-2 through Above and Beyond Talent Acquisition, Inc. (A&B Talent) Work Arrangement: Hybrid Pay Rate: $175.00 to $180.00 Client Info / Who they are: Above and Beyond Talent Acquisition represents the country's largest lending-exclusive financial company, serving millions with safe, affordable installment loans through 1,500 branches in 44 states. For over 100 years, their dedicated team has helped customers improve their financial lives with responsible, transparent solutions for debt, medical bills, home improvements, and auto purchases. Who we are looking for / Requirements: We are actively seeking a UX Professional (Architect/Designer) with Payments experience to join our client's team. 7+ years of experience in Product Design or related fields. 7+ years of experience collaborating with Product, Engineering, Design, Content, and User Research teams. Proven ability to influence product and engineering decisions in cross-functional environments without direct authority. Experience working in Agile, Kanban, and other delivery methodologies. Experience writing user stories and jobs-to-be-done (JTBD), clearly defining business and user needs, as well as acceptance criteria. Demonstrated experience leveraging AI-powered tools (e.g., generative AI, research synthesis tools, and automation platforms) to improve design efficiency and generate actionable insights. Performance Objectives / What you'll be doing: Design intuitive, user-centered experiences for digital products, with a focus on payments. Partner with Product Managers, Engineers, UX Researchers, and Content Designers throughout the product lifecycle. Translate business requirements and user needs into effective design solutions. Create user flows, wireframes, mockups, prototypes, and high-fidelity designs. Conduct and incorporate user research, usability testing, and customer feedback into design decisions. Design and optimize end-to-end payment journeys and transaction workflows. Advocate for UX best practices and ensure consistency with design systems and accessibility standards. Collaborate with engineering teams to ensure design feasibility and successful implementation. Influence product strategy and engineering decisions through data-driven design recommendations. Balance user needs, business objectives, and technical constraints when developing solutions. Iterate on designs based on user insights, analytics, stakeholder feedback, and usability findings. Contribute to and maintain scalable design systems, patterns, and documentation. Perks of working with US / What we offer: Health, dental, and vision benefits offerings 401K plan The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. "Above and Beyond Talent is an equal opportunity employer and staffing firm."
08/06/2026
Full time
Position Title: Senior Product Designer - Payments Location: Considering candidates who live within 50 miles (commutable distance) to our client's Corporate Offices in Wilmington, DE; Charlotte, NE; Irving, TX; Evansville, IN Duration: 6 with possible conversion to FTE Employment Type: Contract role on W-2 through Above and Beyond Talent Acquisition, Inc. (A&B Talent) Work Arrangement: Hybrid Pay Rate: $175.00 to $180.00 Client Info / Who they are: Above and Beyond Talent Acquisition represents the country's largest lending-exclusive financial company, serving millions with safe, affordable installment loans through 1,500 branches in 44 states. For over 100 years, their dedicated team has helped customers improve their financial lives with responsible, transparent solutions for debt, medical bills, home improvements, and auto purchases. Who we are looking for / Requirements: We are actively seeking a UX Professional (Architect/Designer) with Payments experience to join our client's team. 7+ years of experience in Product Design or related fields. 7+ years of experience collaborating with Product, Engineering, Design, Content, and User Research teams. Proven ability to influence product and engineering decisions in cross-functional environments without direct authority. Experience working in Agile, Kanban, and other delivery methodologies. Experience writing user stories and jobs-to-be-done (JTBD), clearly defining business and user needs, as well as acceptance criteria. Demonstrated experience leveraging AI-powered tools (e.g., generative AI, research synthesis tools, and automation platforms) to improve design efficiency and generate actionable insights. Performance Objectives / What you'll be doing: Design intuitive, user-centered experiences for digital products, with a focus on payments. Partner with Product Managers, Engineers, UX Researchers, and Content Designers throughout the product lifecycle. Translate business requirements and user needs into effective design solutions. Create user flows, wireframes, mockups, prototypes, and high-fidelity designs. Conduct and incorporate user research, usability testing, and customer feedback into design decisions. Design and optimize end-to-end payment journeys and transaction workflows. Advocate for UX best practices and ensure consistency with design systems and accessibility standards. Collaborate with engineering teams to ensure design feasibility and successful implementation. Influence product strategy and engineering decisions through data-driven design recommendations. Balance user needs, business objectives, and technical constraints when developing solutions. Iterate on designs based on user insights, analytics, stakeholder feedback, and usability findings. Contribute to and maintain scalable design systems, patterns, and documentation. Perks of working with US / What we offer: Health, dental, and vision benefits offerings 401K plan The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. "Above and Beyond Talent is an equal opportunity employer and staffing firm."
We are seeking a User Researcher for a Hybrid position with our Sacramento, California client. The User Researcher who will be responsible for planning, conducting, and synthesizing user research to inform digital product strategy, service design, and enterprise modernization initiatives. This role partners with Human-Centered Design (HCD) teams, Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders to identify user needs, validate design concepts, and generate actionable insights that drive product roadmap priorities. The User Researcher ensures product decisions are grounded in evidence-based research, accessibility best practices, and the needs of diverse user populations. Key Responsibilities Plan and execute qualitative and quantitative user research throughout the product lifecycle. Conduct user interviews, contextual inquiries, surveys, usability testing, focus groups, and observational research. Analyze research findings and translate insights into actionable product roadmap recommendations. Develop personas, customer journey maps, empathy maps, and other Human-Centered Design (HCD) artifacts. Translate user research findings into product requirements and design recommendations. Establish UX success metrics and benchmarks to evaluate current and future-state experiences. Conduct remote moderated and unmoderated usability testing using industry-standard platforms. Collaborate with Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders. Ensure research incorporates accessibility and inclusive design principles. Present research findings to executive leadership, business stakeholders, and technical teams. Support Agile product teams with continuous user feedback throughout development. Maintain research repositories, documentation, and best practices. Minimum Qualifications Education Bachelor's degree required. Required Experience Minimum two (2) successfully completed projects (defined as projects that have achieved full implementation and are operationally complete) demonstrating experience deriving product roadmap priorities from user research data. Preferred Qualifications Experience conducting user research with diverse and vulnerable populations, including non-English speakers, individuals with disabilities, and senior citizens. Experience establishing UX benchmarks such as System Usability Scale (SUS), Time-on-Task, and similar usability metrics. Experience using remote unmoderated user testing platforms such as UserTesting, Optimal Workshop, or similar tools. Experience conducting research within Agile or SAFe environments. Experience supporting enterprise digital transformation or government modernization initiatives. Knowledge of accessibility standards, inclusive design principles, and WCAG guidelines.
08/06/2026
Full time
We are seeking a User Researcher for a Hybrid position with our Sacramento, California client. The User Researcher who will be responsible for planning, conducting, and synthesizing user research to inform digital product strategy, service design, and enterprise modernization initiatives. This role partners with Human-Centered Design (HCD) teams, Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders to identify user needs, validate design concepts, and generate actionable insights that drive product roadmap priorities. The User Researcher ensures product decisions are grounded in evidence-based research, accessibility best practices, and the needs of diverse user populations. Key Responsibilities Plan and execute qualitative and quantitative user research throughout the product lifecycle. Conduct user interviews, contextual inquiries, surveys, usability testing, focus groups, and observational research. Analyze research findings and translate insights into actionable product roadmap recommendations. Develop personas, customer journey maps, empathy maps, and other Human-Centered Design (HCD) artifacts. Translate user research findings into product requirements and design recommendations. Establish UX success metrics and benchmarks to evaluate current and future-state experiences. Conduct remote moderated and unmoderated usability testing using industry-standard platforms. Collaborate with Product Managers, UX/UI Designers, Business Analysts, Developers, and stakeholders. Ensure research incorporates accessibility and inclusive design principles. Present research findings to executive leadership, business stakeholders, and technical teams. Support Agile product teams with continuous user feedback throughout development. Maintain research repositories, documentation, and best practices. Minimum Qualifications Education Bachelor's degree required. Required Experience Minimum two (2) successfully completed projects (defined as projects that have achieved full implementation and are operationally complete) demonstrating experience deriving product roadmap priorities from user research data. Preferred Qualifications Experience conducting user research with diverse and vulnerable populations, including non-English speakers, individuals with disabilities, and senior citizens. Experience establishing UX benchmarks such as System Usability Scale (SUS), Time-on-Task, and similar usability metrics. Experience using remote unmoderated user testing platforms such as UserTesting, Optimal Workshop, or similar tools. Experience conducting research within Agile or SAFe environments. Experience supporting enterprise digital transformation or government modernization initiatives. Knowledge of accessibility standards, inclusive design principles, and WCAG guidelines.
Job title: Content Strategist (2-Month Contract and Fulltime) Location: United States - Remote Duration: 2 Month Contract and Fulltime Pay: $45.00 - $48.00/hr Requirements: 5+ years of experience in Content Strategy, UX Writing, or Digital Content Experience developing digital content strategies and user journeys Strong knowledge of SEO, UX writing, and accessibility standards Healthcare industry experience is a plus Job Responsibilities: Develop and execute digital-first content strategies for client website, serving care seekers, healthcare professionals, and researcher audiences. Create, update, and optimize content across the digital experience, ensuring it is clear, accessible, user-centered, and aligned with organizational goals. Partner across Marketing and Communication teams to shape user journeys within new and evolving digital experiences. Craft high-impact content, including messaging frameworks, headlines, body copy, microcopy, and calls to action that drives engagement and supports user needs. Lead and contribute to content testing initiatives, including A/B testing and content experimentation, to improve user experience. Use qualitative and quantitative data, user research, and analytics to inform content strategy, decision-making, and continuous optimization. Apply SEO best practices, content governance standards, and UX principles to improve discoverability and usability. Help establish and evolve content standards, best practices, and scalable approaches across digital properties. Required Skills & Experience: Five to seven (5-7) years of experience in content strategy, content design, UX writing, digital content creation, or related field. Experience developing content strategies and translating business, user, and organizational goals into effective digital experiences. A demonstrated ability to work independently, manage complex projects with minimal oversight, and seamlessly shift between big-picture strategic planning and detail-oriented content development. Familiarity with content testing methodologies, analytics, and performance measurement platforms. Strong understanding of SEO best practices, UX writing, and accessibility standards, and how they influence content strategy and creation. Exceptional written and verbal communication skills, with the ability to adapt content for different audiences and channels. An understanding of user-centered design principles and how content can solve user experience challenges. Experience collaborating with cross-functional teams, including designers, developers, marketers, product managers, and subject matter experts. Healthcare experience is a plus Strong organizational skills with the ability to manage multiple priorities and deliver high-quality work in a fast-paced environment. Required Education: High school diploma or GED. Preferred Education: Bachelor's Degree.
08/06/2026
Full time
Job title: Content Strategist (2-Month Contract and Fulltime) Location: United States - Remote Duration: 2 Month Contract and Fulltime Pay: $45.00 - $48.00/hr Requirements: 5+ years of experience in Content Strategy, UX Writing, or Digital Content Experience developing digital content strategies and user journeys Strong knowledge of SEO, UX writing, and accessibility standards Healthcare industry experience is a plus Job Responsibilities: Develop and execute digital-first content strategies for client website, serving care seekers, healthcare professionals, and researcher audiences. Create, update, and optimize content across the digital experience, ensuring it is clear, accessible, user-centered, and aligned with organizational goals. Partner across Marketing and Communication teams to shape user journeys within new and evolving digital experiences. Craft high-impact content, including messaging frameworks, headlines, body copy, microcopy, and calls to action that drives engagement and supports user needs. Lead and contribute to content testing initiatives, including A/B testing and content experimentation, to improve user experience. Use qualitative and quantitative data, user research, and analytics to inform content strategy, decision-making, and continuous optimization. Apply SEO best practices, content governance standards, and UX principles to improve discoverability and usability. Help establish and evolve content standards, best practices, and scalable approaches across digital properties. Required Skills & Experience: Five to seven (5-7) years of experience in content strategy, content design, UX writing, digital content creation, or related field. Experience developing content strategies and translating business, user, and organizational goals into effective digital experiences. A demonstrated ability to work independently, manage complex projects with minimal oversight, and seamlessly shift between big-picture strategic planning and detail-oriented content development. Familiarity with content testing methodologies, analytics, and performance measurement platforms. Strong understanding of SEO best practices, UX writing, and accessibility standards, and how they influence content strategy and creation. Exceptional written and verbal communication skills, with the ability to adapt content for different audiences and channels. An understanding of user-centered design principles and how content can solve user experience challenges. Experience collaborating with cross-functional teams, including designers, developers, marketers, product managers, and subject matter experts. Healthcare experience is a plus Strong organizational skills with the ability to manage multiple priorities and deliver high-quality work in a fast-paced environment. Required Education: High school diploma or GED. Preferred Education: Bachelor's Degree.
Job Title: User Experience Researcher Location: Jersey City, NJ (Hybrid, 3 days onsite) Duration: Contract - 12 months Pay Range: $77.45/hr Job ID: 407039 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description Global Technology & Operations at Bank of America is seeking a User Experience Researcher to join the strategy team on a contract basis. The role will help internal technology teams and business partners understand user needs, validate assumptions, and inform product and process decisions that drive measurable business impact. This is a research-focused role. It is not a designer role and does not include front-end visualization, though knowledge of design thinking strategy is required. Responsibilities: Plan, conduct, and moderate user interviews, focus groups, workshops, and research sessions. Facilitate collaborative working sessions with business, product, technology, and operations partners. Gather, analyze, and synthesize qualitative research data into clear insights, themes, and recommendations. Support development of personas, journey maps, service blueprints, and other user-centered artifacts. Translate user needs, pain points, behaviors, and process observations into actionable opportunities for improvement. Partner with senior stakeholders and business leaders to align research with strategic objectives. Prepare research plans, discussion guides, interview summaries, and executive-ready presentations. Help teams validate assumptions, uncover unmet needs, and make informed decisions based on user insights. Advocate for the voice of the user while balancing business goals, operational realities, risk, and technology constraints. Collaborate with cross-functional teams to ensure findings are understood, prioritized, and tied to measurable outcomes. Required Skills & Qualifications: 5-10+ years in UX research, human-centered design, service design, or a related field. Experience with qualitative methods: interviews, focus groups, contextual inquiry, workshops, and synthesis. Strong facilitation skills and ability to manage diverse stakeholder discussions. Ability to create or support personas, journey maps, service blueprints, and research summaries. Excellent communication, presentation, and storytelling skills for working teams and senior leaders. Ability to distill complex information into clear, actionable recommendations. Comfort engaging with audiences from front-line associates to executive leadership. Strong organizational skills with experience managing multiple workstreams and deadlines. Proficiency with PowerPoint, Microsoft Teams, Copilot, FigJam, Figma, and similar tools. Preferred Skills: Bachelor's degree in human-centered design, psychology, sociology, research, information sciences, business, or related field. Experience in financial services, banking, large enterprises, or highly regulated environments. Familiarity with service design, end-to-end experience mapping, and operational process analysis. Experience synthesizing research into executive-ready recommendations and strategic narratives. Ability to build trusted relationships across business, product, technology, design, and operations. Work Environment & Notes: Hybrid role with 3 days onsite in Jersey City. Local candidates preferred. Collaboration with business, product, technology, operations, and executive stakeholders. Contract role supporting strategic initiatives within Global Technology & Operations. Glider: ID verification required. Maximum submissions per supplier: 3. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Include your current location and intended location on your resume. Submit at the correct rate for the location.
08/06/2026
Full time
Job Title: User Experience Researcher Location: Jersey City, NJ (Hybrid, 3 days onsite) Duration: Contract - 12 months Pay Range: $77.45/hr Job ID: 407039 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description Global Technology & Operations at Bank of America is seeking a User Experience Researcher to join the strategy team on a contract basis. The role will help internal technology teams and business partners understand user needs, validate assumptions, and inform product and process decisions that drive measurable business impact. This is a research-focused role. It is not a designer role and does not include front-end visualization, though knowledge of design thinking strategy is required. Responsibilities: Plan, conduct, and moderate user interviews, focus groups, workshops, and research sessions. Facilitate collaborative working sessions with business, product, technology, and operations partners. Gather, analyze, and synthesize qualitative research data into clear insights, themes, and recommendations. Support development of personas, journey maps, service blueprints, and other user-centered artifacts. Translate user needs, pain points, behaviors, and process observations into actionable opportunities for improvement. Partner with senior stakeholders and business leaders to align research with strategic objectives. Prepare research plans, discussion guides, interview summaries, and executive-ready presentations. Help teams validate assumptions, uncover unmet needs, and make informed decisions based on user insights. Advocate for the voice of the user while balancing business goals, operational realities, risk, and technology constraints. Collaborate with cross-functional teams to ensure findings are understood, prioritized, and tied to measurable outcomes. Required Skills & Qualifications: 5-10+ years in UX research, human-centered design, service design, or a related field. Experience with qualitative methods: interviews, focus groups, contextual inquiry, workshops, and synthesis. Strong facilitation skills and ability to manage diverse stakeholder discussions. Ability to create or support personas, journey maps, service blueprints, and research summaries. Excellent communication, presentation, and storytelling skills for working teams and senior leaders. Ability to distill complex information into clear, actionable recommendations. Comfort engaging with audiences from front-line associates to executive leadership. Strong organizational skills with experience managing multiple workstreams and deadlines. Proficiency with PowerPoint, Microsoft Teams, Copilot, FigJam, Figma, and similar tools. Preferred Skills: Bachelor's degree in human-centered design, psychology, sociology, research, information sciences, business, or related field. Experience in financial services, banking, large enterprises, or highly regulated environments. Familiarity with service design, end-to-end experience mapping, and operational process analysis. Experience synthesizing research into executive-ready recommendations and strategic narratives. Ability to build trusted relationships across business, product, technology, design, and operations. Work Environment & Notes: Hybrid role with 3 days onsite in Jersey City. Local candidates preferred. Collaboration with business, product, technology, operations, and executive stakeholders. Contract role supporting strategic initiatives within Global Technology & Operations. Glider: ID verification required. Maximum submissions per supplier: 3. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Include your current location and intended location on your resume. Submit at the correct rate for the location.
UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making the easiest place to do business. As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Collaborate with cross-functional teams to turn research into action and influence decisions across our growing North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Develop and execute user research strategies across Uline's customer-facing eCommerce channels and internal applications. Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities. Create test plans, deliverables and presentations to communicate insights and guide business decisions. Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research. Minimum Requirements Bachelor's Degree in User Experience (UX) Design / Research , Psychology, Human-Computer Interaction (HCI), Anthropology or related field. 2+ years of UX research experience. Experience facilitating collaborative workshops. Excellent analytical, time management and communication skills. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled () Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
08/06/2026
Full time
UX Researcher Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 It's all about our customers! Our eCommerce team is committed to making the easiest place to do business. As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Collaborate with cross-functional teams to turn research into action and influence decisions across our growing North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Develop and execute user research strategies across Uline's customer-facing eCommerce channels and internal applications. Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities. Create test plans, deliverables and presentations to communicate insights and guide business decisions. Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research. Minimum Requirements Bachelor's Degree in User Experience (UX) Design / Research , Psychology, Human-Computer Interaction (HCI), Anthropology or related field. 2+ years of UX research experience. Experience facilitating collaborative workshops. Excellent analytical, time management and communication skills. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled () Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Overview The Lead Systems Engineer for High Performance Computing (HPC) and Artificial Intelligence (AI) works as part of the Advanced Systems team within Research Computing that supports the hardware and system-level software on the University's centralized high-performance computing and other computing for research systems. The Lead Systems Engineer is responsible for engaging with faculty, researchers, vendors, and other information technology (IT) staff to specify, design, install, and administer computing for research systems while also providing insight into trends and technologies supporting the advancement of AI research. The Lead Systems Engineer is also expected to be in tune to trends in computational research and will be asked to evaluate, pilot, and implement systems that advance Princeton's HPC and AI technologies enhancing Research Computing services. The Lead Systems Engineer serves as an expert for HPC and AI hardware and software and helps researchers troubleshoot system level problems with software, data, and job submission. This position requires one to work closely with colleagues at all levels of technical understanding in the Office of Information Technology (OIT) and University academic departments to provide timely and creative support for research computing. The Lead Systems Engineer is required to work well on teams and independently, and will be asked to lead initiatives within Advanced Systems, requiring only general supervision. On-call rotation is a mandatory facet of this role, requiring infrequent off-hour and weekend duty. Responsibilities Operations: Design, maintain, troubleshoot, and refine advanced HPC/AI cluster infrastructure including high performance interconnects, cluster schedulers, and configuration management across research systems. Partner with colleagues in Advanced Data and Storage Management to align designs for scratch filesystems and data management with cluster designs. Develop data-transfer pathways and networks to support AI driven computing workloads. Establish and maintain best practices for cluster management and usage to support AI-driven workloads. Develop documentation for users and technical staff that can be used by the larger community. Develop, enhance, and expand monitoring infrastructure and related protocols for research computing systems. Plan and implement scheduled maintenance of operations, including during off hours. Perform other tasks as assigned. Technical Leadership: Define and drive the institutional technical strategy for advanced AI and data intensive HPC. Bring creativity, foresight, and mature professional judgment in anticipating and solving novel and complex problems, in determining project objectives and requirements, and in developing standards and governance for all research computing platforms. Leveraging expertise in AI technologies, identify, evaluate, and pilot researcher-facing systems that enable the acceleration of research using AI. Lead the implementation and expand adoption of modern, automation-driven infrastructure and cluster management practices. Promote institution wide collaboration as the community expert advising and working with faculty, researchers and vendors on emerging trends and challenges in AI enabled research computing. Cultivate a collaborative, knowledge sharing environment by providing technical mentorship to systems specialists and analysts by sharing designs and operational expertise across data systems and HPC/AI infrastructure. Contribute to the strategic vision for HPC/AI systems; Advise senior leadership and stakeholders on strategic investments, risks, and opportunities related to research infrastructure. Troubleshooting and Problem Resolution: Monitor HPC clusters, networks, and storage systems for abnormalities, and resolve issues. Analyze and solve problems in Linux and HPC/AI computing environments with software, data, and job submissions. Use scripting and programming tools to troubleshoot issues. Qualifications Essential Qualifications: 10+ years of strong experience managing advanced research computing systems. Strong expertise with Linux system administration, installation, and troubleshooting. Advanced experience writing scripts in languages such as bash, Python and/or Perl. Proficient in managing networking in HPC environments. Strong experience managing software in an advanced research computing environment. Experience supporting scheduling and managing jobs (SLURM) in large-scale computing environments. Strong oral and written communication skills, with the ability to proactively engage peers and communicate effectively across a diverse stakeholder community. Strong ability to solve complex and system infrastructure problems, and share expertise with colleagues at all levels. Demonstrated ability to collaborate across teams to solve systems and infrastructure challenges, aligning day to day operational needs with longer term technical and organizational goals as technologies evolve. When provided access to personal, proprietary and/or otherwise confidential data, maintain such data in the strictest confidence and follow procedures to ensure the privacy, security, and proper use of data. Education: Bachelors degree in a related field or equivalent experience. Preferred Qualifications: Experience working in an academic and research settings. Experience supporting AI driven research in open and secure computing environments. Familiarity using and administering data-transfer technologies such as Globus that facilitate the transfer of large datasets. Experience using and supporting parallel file systems that are commonly used in HPC/AI systems. Experience supporting unstructured data in HPC/AI environments. Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PIc3ef4d97aa50-8951
08/01/2026
Full time
Overview The Lead Systems Engineer for High Performance Computing (HPC) and Artificial Intelligence (AI) works as part of the Advanced Systems team within Research Computing that supports the hardware and system-level software on the University's centralized high-performance computing and other computing for research systems. The Lead Systems Engineer is responsible for engaging with faculty, researchers, vendors, and other information technology (IT) staff to specify, design, install, and administer computing for research systems while also providing insight into trends and technologies supporting the advancement of AI research. The Lead Systems Engineer is also expected to be in tune to trends in computational research and will be asked to evaluate, pilot, and implement systems that advance Princeton's HPC and AI technologies enhancing Research Computing services. The Lead Systems Engineer serves as an expert for HPC and AI hardware and software and helps researchers troubleshoot system level problems with software, data, and job submission. This position requires one to work closely with colleagues at all levels of technical understanding in the Office of Information Technology (OIT) and University academic departments to provide timely and creative support for research computing. The Lead Systems Engineer is required to work well on teams and independently, and will be asked to lead initiatives within Advanced Systems, requiring only general supervision. On-call rotation is a mandatory facet of this role, requiring infrequent off-hour and weekend duty. Responsibilities Operations: Design, maintain, troubleshoot, and refine advanced HPC/AI cluster infrastructure including high performance interconnects, cluster schedulers, and configuration management across research systems. Partner with colleagues in Advanced Data and Storage Management to align designs for scratch filesystems and data management with cluster designs. Develop data-transfer pathways and networks to support AI driven computing workloads. Establish and maintain best practices for cluster management and usage to support AI-driven workloads. Develop documentation for users and technical staff that can be used by the larger community. Develop, enhance, and expand monitoring infrastructure and related protocols for research computing systems. Plan and implement scheduled maintenance of operations, including during off hours. Perform other tasks as assigned. Technical Leadership: Define and drive the institutional technical strategy for advanced AI and data intensive HPC. Bring creativity, foresight, and mature professional judgment in anticipating and solving novel and complex problems, in determining project objectives and requirements, and in developing standards and governance for all research computing platforms. Leveraging expertise in AI technologies, identify, evaluate, and pilot researcher-facing systems that enable the acceleration of research using AI. Lead the implementation and expand adoption of modern, automation-driven infrastructure and cluster management practices. Promote institution wide collaboration as the community expert advising and working with faculty, researchers and vendors on emerging trends and challenges in AI enabled research computing. Cultivate a collaborative, knowledge sharing environment by providing technical mentorship to systems specialists and analysts by sharing designs and operational expertise across data systems and HPC/AI infrastructure. Contribute to the strategic vision for HPC/AI systems; Advise senior leadership and stakeholders on strategic investments, risks, and opportunities related to research infrastructure. Troubleshooting and Problem Resolution: Monitor HPC clusters, networks, and storage systems for abnormalities, and resolve issues. Analyze and solve problems in Linux and HPC/AI computing environments with software, data, and job submissions. Use scripting and programming tools to troubleshoot issues. Qualifications Essential Qualifications: 10+ years of strong experience managing advanced research computing systems. Strong expertise with Linux system administration, installation, and troubleshooting. Advanced experience writing scripts in languages such as bash, Python and/or Perl. Proficient in managing networking in HPC environments. Strong experience managing software in an advanced research computing environment. Experience supporting scheduling and managing jobs (SLURM) in large-scale computing environments. Strong oral and written communication skills, with the ability to proactively engage peers and communicate effectively across a diverse stakeholder community. Strong ability to solve complex and system infrastructure problems, and share expertise with colleagues at all levels. Demonstrated ability to collaborate across teams to solve systems and infrastructure challenges, aligning day to day operational needs with longer term technical and organizational goals as technologies evolve. When provided access to personal, proprietary and/or otherwise confidential data, maintain such data in the strictest confidence and follow procedures to ensure the privacy, security, and proper use of data. Education: Bachelors degree in a related field or equivalent experience. Preferred Qualifications: Experience working in an academic and research settings. Experience supporting AI driven research in open and secure computing environments. Familiarity using and administering data-transfer technologies such as Globus that facilitate the transfer of large datasets. Experience using and supporting parallel file systems that are commonly used in HPC/AI systems. Experience supporting unstructured data in HPC/AI environments. Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PIc3ef4d97aa50-8951