7 jobs found

GreenState Credit Union Senior Salesforce Operations Specialist US-IA-North Liberty Job ID: # of Openings: 1 Category: Marketing GreenState Credit Union Overview The Senior Salesforce Operations Specialist coordinates cross-functional efforts between business stakeholders, Salesforce delivery teams, and compliance and audit partners to support a secure, scalable, and well-governed platform. The Senior Salesforce Operations Specialist oversees the intake and evaluation of enhancement requests and helps drive delivery coordination. For larger initiatives, this role will step in as a project manager to support planning, timelines, and execution. This position also helps ensure data integrity, platform standards, and regulatory requirements are consistently upheld. The ideal candidate is highly organized, communicates effectively across teams, and can balance governance, operational support, and project coordination to maintain a healthy Salesforce environment that scales with the business. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $90,593.36 - $105,914.12 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Coordinate Salesforce demand intake and assist with overseeing evaluation process, including facilitating meetings as needed, coordinating and organizing moving parts with teams impacted, and assessing each request for compliance implications. Partner with VP Salesforce and business owners to ensure requests align to roadmap and strategy. Ensure regulatory and audit compliance working with compliance and audit teams to keep Salesforce platform adhering to credit union policies and controls. Ensure risk, compliance, and audit readiness. Maintain documentation, controls, and policy adherence. Organize timelines and ensure enhancements meet deadlines. Act as Salesforce project coordinator for internal and external project implementations. Measure success of Salesforce enhancements as it relates to ROI. Assist with defining project scopes, goals, timelines, and deliverables in collaboration with stakeholders. Coordinate internal and external resources, ensuring timely execution and delivery. Monitor project risks, dependencies, and communication with stakeholders at all levels. Communicate platform project status and delivery outcomes to leadership. Facilitate cross-functional meetings, maintain documentation, and ensure consistent communication across all levels. Monitor project milestones and deliverables, ensuring adherence to quality standards. Maintain and enforce platform governance standards (naming conventions, data ownership, usage policies). Monitor and report on data quality metrics, driving remediation initiatives. Track platform KPIs (adoption, performance, data integrity). Document and communicate decision rationales to stakeholders as needed. Identify opportunities to enhance platform adoption and operational efficiency. Maintain documentation, security roles, and compliance procedures. Perform other duties and responsibilities as assigned. Qualifications Bachelor's degree. 5+ years' experience in project management and operations. Strong organization skills (planning and prioritizing) and communication skills (written, verbal, and listening) are critical in this position. Strong cross-functional leadership, communication, attention to detail, and change management skills. Experience leading cross-functional projects or programs. Experience working with compliance, risk, or audit teams. Strong interpersonal skills required for internal and external credit union communications. Proficiency in a variety of PC software programs, including the Microsoft Office application suite. Understanding of products (Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud a plus). Familiarity with Agile project delivery methodologies a plus. Proficient with project tools like Jira, Confluence, or Smartsheet a plus. Experience in financial services, banking, or credit unions a plus. Ability, availability and willingness to work additional hours as needed by the workload and the credit union's rapidly changing competitive environment. Support diverse and inclusive work environment. Must be bondable. Reporting Relationship Reports to the VP Salesforce. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI04a83d20f5-

Job Description: This role is responsible for managing multiple strategic initiatives, including quarterly release management for Client One Expense Manager (WOEM) across both Client and Visa platforms. Responsibilities include overseeing browser/desktop and mobile application releases, maintaining comprehensive project plans, serving as the subject matter expert (SME) for quarterly releases, and leading release management discussions with Product and Technology partners at both Client and Visa. In addition, this role provides project management leadership for the Digital Wallet and Virtual Card Program (VCP) initiatives. The ideal candidate is a highly organized project and release management professional with strong Commercial Card industry experience. This candidate will lead multiple strategic initiatives, coordinate cross-functional teams, oversee technology and product releases, manage risks and dependencies, and serve as a trusted partner between Product, Technology, Operations, and external partners such as Visa and MasterCard. Strong communication, stakeholder management, and execution skills are essential for success in this role. Product Discovery (Intake, Customer Insight): Support intake and prioritization processes, establishing transparent and consistent methods for evaluating and onboarding new work into the product backlog. Product Delivery (Planning, Prioritization, Delivery, Release): Ensure all defined JIRA standardization, requirement templates, and JIRA fields and labeling are implemented and followed within the teams for consistency. Create and manage a release plan Coordinate cross-functional activities, and cross-product areas, that advance the work owned by the Product Area, helping teams stay focused on delivering committed outcomes. Facilitates scrum of scrum with product, scrum and DDI leads to gather execution updates, blockers and dependencies. Track and manage intra and inter-product area dependencies, track and manage impediments to features/stories, coordinate testing approaches, and ensure necessary conversations between engineers across different teams are occurring, Manage all internal communication and or common groups (AD Groups, Distribution Lists, etc), ensure adherence to JIRA hygiene standards Fully understands outlined structure for Planning & Prioritization, prepares product teams for key activities and facilitates required forums with the right teams and stakeholders. Act as the ECM and GPL Policy/Procedure SME while ensuring team compliance Product Reflect: Contributes to status reports and product roadmap updates for larger leadership and product and delivery forums (BUR, etc) Support team sustainability and maturity, fostering trusted relationships across product area roles and helping teams evolve toward high performance and autonomy. Drive agile best practices and coordinates with other delivery coordinators to scale these practices across product areas. Identify gaps in agile practices and create effective training programs for iterative education and refreshers within teams Work with scrum masters to prepare accurate and detailed agile metrics and report discrepancies to delivery, tech and product leaders. Required Skills: Commercial Card Program Knowledge Understanding of commercial credit card products, virtual cards, expense management solutions, and payment ecosystems. Familiarity with issuer, network (Visa/Mastercard), and client-facing processes. Project and Program Management Ability to manage multiple concurrent initiatives and dependencies. Experience creating and maintaining detailed project plans, milestones, risks, and issue logs. Proven ability to drive projects from initiation through implementation. Release Management Experience coordinating technology and product releases. Ability to oversee quarterly or recurring release cycles, testing activities, readiness reviews, and stakeholder communications. Stakeholder Management Strong ability to influence and collaborate across product, technology, operations, risk, compliance, and vendor partners. Experience leading meetings, facilitating decision-making, and driving accountability. Business Analysis and Requirements Management Experience documenting business requirements, user stories, process flows, and operational impacts. Ability to translate business needs into technical requirements. Communication Skills Excellent verbal, written, and presentation skills. Ability to communicate complex product and technical concepts to diverse audiences. Risk and Issue Management Ability to identify, assess, and mitigate project risks. Experience managing escalations and driving timely resolution of issues. Analytical and Problem-Solving Skills Strong attention to detail and ability to analyze operational, product, and technology impacts. Data-driven decision-making capabilities. Preferred / Bonus Skills: Experience with Commercial Cards, Virtual Card Programs, Digital Wallets, or Expense Management platforms (e.g., Wells One Expense Manager). Familiarity with Visa commercial payment products and release processes. Experience working within a large financial institution and navigating governance requirements. Knowledge of Agile delivery methodologies, Jira, Azure DevOps, or similar project tracking tools. Experience supporting product implementations, client onboarding, or product launches. Top Three Critical Skills for Success: Project/Release Management Ability to successfully coordinate cross-functional initiatives, manage timelines, and execute quarterly releases. Commercial Card and Payments Expertise Ability to understand product features, customer impacts, and industry trends. Stakeholder Leadership and Communication Ability to influence partners across Product, Technology, Operations, and external vendors while driving decisions and execution. Primary Skills: Project/Release Management - Ability to successfully coordinate cross-functional initiatives, manage timelines, and execute quarterly releases. Commercial Card & Payments Expertise - Ability to understand product features, customer impacts, and industry trends. Stakeholder Leadership & Communication - Ability to influence partners across Product, Technology, Operations, and external vendors while driving decisions and execution. In this contingent resource assignment, candidates may: Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: 5 plus years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Note: Location: USA-NC-CHARLOTTE-1525 W W T Harris Blvd-141278 (Only location available) Pay Range: $60.00- $65.00/hr on W2 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Job Title: Enterprise Change Management (ECM) Analyst / Change Coordinator Location: Pennington, NJ; Jersey City, NJ; Addison, TX (onsite 3 days/week, local candidates only) Duration: Contract - 12 months Pay Range: $78.37/hr (W2) Job ID: 407260 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Agile Scrum Master with strong background in Enterprise Change Management (ECM), ITSM/Remedy, Release Management tools, and ServiceNow to support compliant technology releases and change governance. The ideal candidate will demonstrate the ability to review and approve change evidence, drive remediation to compliance, and coordinate across development and PMO teams to achieve audit-ready outcomes. Responsibilities: Create and maintain automated reports from BMC Remedy eSmart to identify in-scope changes affecting organizational metrics and service providers. Review change evidence in BMC Remedy, Release Manager (JIRA), and PPRT. Coordinate with development teams and PMO to ensure complete evidence for review. Track compliance scores and drive remediation to closure. Re-review changes after remediation and ensure Overall Test Approval is complete prior to release. Approve changes in BMC Remedy in alignment with ECM standards and guidelines. Ensure proper evidence is loaded in GCP AR system of record used by GT Change Reviewers. For incidents during release, ensure incident documentation and resolution details are captured. Provide education on changes to standards, train new team members, and lead lessons learned reviews on failures. Serve as frontline contact for change-related questions, tool guidance, and issue resolution. Required Skills & Qualifications: Proficiency with ITSM tools, including BMC Remedy/eSmart, and Release Manager tools such as JIRA. Working knowledge of ServiceNow and familiarity with PPRT and GCP AR systems of record. Hands-on experience reviewing and approving ECM change evidence pre- and post-release under OCC-monitored standards. Ability to create CRQs and Release Containers and manage compliance tracking and remediation. Strong coordination, documentation, and stakeholder communication skills across development and PMO teams. Preferred Skills: Demonstrated knowledge of Bank of America Change Management processes and guidelines. Prior experience creating CRQs and Release Containers in enterprise environments. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects Additional Details Start: ASAP Interview Process: One or two rounds via Microsoft Teams Glider: ID verification Candidates must list current and intended location on resume and submit at the correct rate for the location Maximum submissions per supplier: 3 Hours per day: 8 Labor Type: Technical About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Description: Help Bring Great Projects to Life Do you love keeping things organized, solving problems, and making sure nothing falls through the cracks? Are you the person who naturally keeps everyone on the same page and moving forward? If so, we'd love to meet you. We're looking for a Project Coordinator to partner closely with our Project Manager and support a variety of exciting projects from kickoff to completion. This is a great opportunity for someone who enjoys a fast-paced environment, thrives on collaboration, and wants to grow their career with a team that genuinely values innovation, communication, and teamwork. What you'll be jumping into No two days look exactly the same here - and that's part of the fun. You'll help keep projects organized, on schedule, and running smoothly by: Building and supporting project plans, timelines, and budgets Coordinating project activities and helping teams stay aligned Keeping communication flowing between internal teams and clients Tracking progress and providing updates that keep everyone informed Attending meetings, documenting action items, and helping ensure follow-through Identifying issues early and helping find solutions before they become roadblocks Maintaining organized project documentation and supporting company standards Assisting with estimating, quotes, quality checks, and processing smaller orders What makes you a great fit You're someone who enjoys balancing details with big-picture thinking. You're organized, dependable, and comfortable juggling multiple priorities while maintaining a positive attitude. You'll likely thrive in this role if you have: Experience in project coordination, administration, operations, or a similar role Strong organizational and time-management skills Excellent communication and people skills The ability to multitask and adapt in a fast-moving environment A proactive mindset and strong attention to detail Confidence working collaboratively across teams Experience with estimating, quoting, or quality control processes (a bonus, not a requirement) Your background Associate's or Bachelor's degree in Business, Project Management, or a related field preferred - or equivalent professional experience that has prepared you to succeed in this role. Why you'll love it here We believe great work happens when people feel supported, challenged, and part of something meaningful. You'll join a collaborative team where your ideas matter, your growth is encouraged, and your contributions truly make an impact. Opportunity for a hybrid work schedule after successful completion of training and demonstrated job proficiency (3 days in-office, 2 days remote) Check us out: Find your future with us. Affirmative Action/Equal Opportunity Employer Requirements: Compensation details: 0 Yearly Salary PIbedba2cc3b7f-7996

Description: As a Technical Project Lead (TPL) at Seek Thermal, you will own the technical critical path of one or more new-product programs-the chain of design decisions, integrations, and verifications that determines whether the product works and ships. You will be accountable for design outputs, design reviews, and technical trade-offs-working alongside program management while coordinating engineering across electrical, mechanical, software/firmware, optics, and systems to bring LWIR thermal imaging products from concept through production. The Technical Project Lead will report directly to the SVP of Engineering. This is not a remote Position RESPONSIBILITIES: The Technical Project Lead will own the technical critical path of new product development (NPD) programs through phase gates (concept through DV, PV, and production release)-know at all times which technical task gates the program, and keep the multidisciplinary team focused on it. Ensure design outputs and design-review materials are complete and defensible at every gate, and provide the technical readiness signal for gate sign-off. Make and document technical trade-offs (e.g., image quality, runtime, cost, architecture), with cross-functional approval for scope and design changes. Identify technical risks early, assess their critical-path impact, and drive mitigation of technical exposure across the program. Assign engineering tasks, drive technical status at program meetings in step with program management, and own design documentation and approvals per Seek's design-control process. Drive root-cause and corrective action (8D) when sensor, manufacturing, or integration failures threaten a milestone Ensure PRD requirements are testable and verification is defined before design gates; pull hardware/software integration risks off the critical path early. Provide technical deliverables (SOWs, specifications) for supplier engagements and represent engineering with customers, change control boards, and leadership. SKILLS KNOWLEDGE AND ABILITIES: The Technical Project Lead should possess hands-on embedded systems depth (e.g., RTOS debugging, multicore SoC/MPSoC platforms, I2C/SPI, MIPI CSI, hardware/software co-design) with independent technical judgment. Experience developing products under structured quality and development processes (e.g., functional safety, ASPICE, ISO 9001, or similar) within formal design controls. Fluency with phase-gate development, PRD/requirements management, DV/PV verification, 8D, RASIC, and planning tools (Jira, SmartSheets). Proven technical coordinator of distributed cross-functional teams and a clear communicator-holds a technical position, escalates cleanly, and commits once decided. Preferred: thermal/IR imaging (FPA/ROIC, NUC/AGC, LWIR optics), automotive qualification, semiconductor packaging/yield analysis, Agile/Scrum leadership. Requirements: • Bachelor's or Master's degree in Electrical Engineering, Software Engineering, Mechatronics, Physics, Optical Engineering, or related field. • 5+ years of engineering experience, including 2+ years owning the technical critical path of embedded hardware/software programs, with at least one shipped sensing or electro-optical product taken through production. • Must be a U.S. Person (U.S. citizen, lawful permanent resident, or protected individual) as required by ITAR/EAR export control regulations. PM18 Compensation details: 00 Yearly Salary PI352571a7c6-

Position Summary The Commercial Support Specialist provides administrative support to the Commercial team by maintaining accurate customer data and supporting daily commercial operations. This role is responsible for data entry and account maintenance in Salesforce and KAG's customer-facing platform, assisting with customer onboarding, account updates, reporting, and other administrative tasks. The position helps ensure data accuracy, efficient processes, and a positive customer experience through strong attention to detail and organizational skills. Essential Functions Maintain accurate customer and account information in Salesforce, KAG Trip Focus, and other commercial systems to ensure data integrity. Coordinate customer onboarding by managing account setup, required documentation, and system updates from start to finish. Support the Commercial team with administrative, operational, and reporting activities, including proposals, presentations, analytics, and KPI reporting. Generate, maintain, and distribute reports to support customer activity, sales performance, and leadership reporting. Build and maintain positive working relationships with customers, field sales representatives, operations, and internal stakeholders to ensure an exceptional customer experience. Serve as a resource for customer data, CRM, and customer portal inquiries, including providing training and support for KAG Trip Focus. Identify opportunities to improve processes, streamline workflows, and enhance data quality across commercial systems. Maintain accurate records of customer and sales activity within Salesforce and other commercial platforms. Participate in customer meetings, conferences, and other commercial events as needed (approximately 10% travel). Perform other duties and special projects as assigned. Experience with CRM systems, preferably Salesforce. Minimum of 2 years customer-facing role, transportation and/or logistics experience is a plus. Strong Communication skills: written and verbal Experience working with Microsoft 365 platform and products. Customer-focused with a collaborative, team-oriented approach. Self-motivated, dependable, and able to work independently while contributing to a team environment. Strong attention to detail with excellent organizational and time management skills. Willingness to travel up to 10% as needed. Some additional items would be required continuing educational classes (Sandler or other job specific classes) Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. Provide constructive guidance to other employees and representatives of third parties. Contribute to providing the highest quality of products and services to customers.

G & W Products Inc seeks an OSP Coordinator to support tech projects for TechWave LLC, a leading software solutions provider. In this role, you will coordinate outside plant (OSP) activities, track project timelines, manage documentation, and ensure accurate data in IT systems. You'll collaborate with cross-functional teams, vendors, and clients, monitor quality standards, and escalate risks. The OSP Coordinator will analyze project metrics, support process improvements, and contribute to digital transformation initiatives while working in a culture that values learning, innovation, and teamwork.