Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This senior technical role serves as a subject matter expert for Microsoft Entra services and is responsible for leading the delivery, modernization, and ongoing evolution of core identity capabilities, including hybrid identity synchronization, Microsoft Entra Connect, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The position provides technical leadership for the engineering, implementation, administration, and operational sustainment of Microsoft Entra services across multiple tenants, while contributing to platform standards, automation, and operational best practices. This role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform capabilities and operational excellence across the enterprise. Job Summary: This senior level individual contributor is primarily responsible for serving as the lead technical expert across project teams, setting technical direction across technical solutions, and overseeing all IT systems. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Leads a team of IT consultants in the development of requirements, for process or system solutions which may span multiple business domains by leveraging partnerships with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise. Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals. Leads the evolution of applications, systems, and/or processes to a desired future state by translating how current processes impact business operations across the enterprise. Leads teams of IT Consultants in the mapping of current state against future state processes. Defines the impact of requirements on upstream and downstream solution components. Provides insight and influence to executive management and business leaders on how to integrate requirements with current systems and business processes across the enterprise. Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies. Leads solution design by translating requirements into workable business solutions and leading in design sessions with IT teams. Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design. Leads the evaluation of third-party vendors as directed. Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise. Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum ten (10) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
08/05/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This senior technical role serves as a subject matter expert for Microsoft Entra services and is responsible for leading the delivery, modernization, and ongoing evolution of core identity capabilities, including hybrid identity synchronization, Microsoft Entra Connect, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The position provides technical leadership for the engineering, implementation, administration, and operational sustainment of Microsoft Entra services across multiple tenants, while contributing to platform standards, automation, and operational best practices. This role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform capabilities and operational excellence across the enterprise. Job Summary: This senior level individual contributor is primarily responsible for serving as the lead technical expert across project teams, setting technical direction across technical solutions, and overseeing all IT systems. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Leads a team of IT consultants in the development of requirements, for process or system solutions which may span multiple business domains by leveraging partnerships with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise. Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals. Leads the evolution of applications, systems, and/or processes to a desired future state by translating how current processes impact business operations across the enterprise. Leads teams of IT Consultants in the mapping of current state against future state processes. Defines the impact of requirements on upstream and downstream solution components. Provides insight and influence to executive management and business leaders on how to integrate requirements with current systems and business processes across the enterprise. Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies. Leads solution design by translating requirements into workable business solutions and leading in design sessions with IT teams. Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design. Leads the evaluation of third-party vendors as directed. Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise. Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum ten (10) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Description: Transform the Way We Work Are you the type of developer who enjoys solving real business problems, not just writing code? We are looking for a practical, product-minded Business Systems Developer to help us leverage technology, automation, data, and artificial intelligence to improve how our business operates and how our customers experience working with us. This is not a traditional software development role. You will work directly with teams across the organization to understand workflows, identify opportunities for improvement, and build useful software tools that make our company faster, smarter, and easier to do business with. This is a high-impact opportunity for someone who wants to help shape the future of a growing organization through thoughtful application of modern technology. What You'll Do Partner with leaders and employees across departments to understand how work gets done and identify opportunities for improvement. Attack specific business process improvement opportunities identified by senior leadership. Analyze existing workflows and recommend technology-driven solutions that increase efficiency, accuracy, and scalability. Build internal applications, dashboards, integrations, and workflow automations that reduce manual effort and improve visibility. Improve the flow of data between systems and help establish more reliable business processes. Develop customer-facing and customer-supporting tools that enhance speed, communication, and overall customer experience. Utilize software and AI solutions to support customer communications, document processing, knowledge management, reporting, task routing, and decision support. Evaluate emerging technologies and AI tools with a focus on practical application, measurable business value, reliability, and responsible use. Collaborate with technical and non-technical colleagues to ensure solutions meet business needs and drive adoption. Continuously seek opportunities to modernize and improve the organization's technology capabilities. What We're Looking For Experience building software solutions used by internal teams and/or customers. Strong ability to understand business processes and translate operational challenges into practical software solutions. Experience developing web applications, integrations, APIs, databases, and cloud-based solutions. Experience with automation platforms and modern development tools. Familiarity with artificial intelligence technologies and their practical business applications. Excellent communication skills with the ability to work effectively across all levels of the organization. A problem-solving mindset and a bias toward delivering useful, maintainable solutions. Ability to balance technical excellence with business priorities and real-world constraints. Preferred Qualifications Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field, or equivalent practical experience. Experience developing and supporting cloud-based applications, platforms, and services. Experience with APIs, SQL databases, system integrations, and business applications. Experience implementing automation, workflow, or AI-powered solutions. Experience working in manufacturing, operations, engineering, or project-based environments is a plus. Why This Role Matters This position will play a key role in helping us modernize how we operate. The solutions you develop will directly impact employee productivity, operational efficiency, data quality, decision-making, and customer experience. If you're excited about solving meaningful business challenges with technology and want to see the direct impact of your work, we'd love to hear from you. Get a glimpse of life at Takeform: Find your future with us. Affirmative Action/Equal Opportunity Employer Requirements: Compensation details: 00 Yearly Salary PId9facbf28c96-0343
08/05/2026
Full time
Description: Transform the Way We Work Are you the type of developer who enjoys solving real business problems, not just writing code? We are looking for a practical, product-minded Business Systems Developer to help us leverage technology, automation, data, and artificial intelligence to improve how our business operates and how our customers experience working with us. This is not a traditional software development role. You will work directly with teams across the organization to understand workflows, identify opportunities for improvement, and build useful software tools that make our company faster, smarter, and easier to do business with. This is a high-impact opportunity for someone who wants to help shape the future of a growing organization through thoughtful application of modern technology. What You'll Do Partner with leaders and employees across departments to understand how work gets done and identify opportunities for improvement. Attack specific business process improvement opportunities identified by senior leadership. Analyze existing workflows and recommend technology-driven solutions that increase efficiency, accuracy, and scalability. Build internal applications, dashboards, integrations, and workflow automations that reduce manual effort and improve visibility. Improve the flow of data between systems and help establish more reliable business processes. Develop customer-facing and customer-supporting tools that enhance speed, communication, and overall customer experience. Utilize software and AI solutions to support customer communications, document processing, knowledge management, reporting, task routing, and decision support. Evaluate emerging technologies and AI tools with a focus on practical application, measurable business value, reliability, and responsible use. Collaborate with technical and non-technical colleagues to ensure solutions meet business needs and drive adoption. Continuously seek opportunities to modernize and improve the organization's technology capabilities. What We're Looking For Experience building software solutions used by internal teams and/or customers. Strong ability to understand business processes and translate operational challenges into practical software solutions. Experience developing web applications, integrations, APIs, databases, and cloud-based solutions. Experience with automation platforms and modern development tools. Familiarity with artificial intelligence technologies and their practical business applications. Excellent communication skills with the ability to work effectively across all levels of the organization. A problem-solving mindset and a bias toward delivering useful, maintainable solutions. Ability to balance technical excellence with business priorities and real-world constraints. Preferred Qualifications Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field, or equivalent practical experience. Experience developing and supporting cloud-based applications, platforms, and services. Experience with APIs, SQL databases, system integrations, and business applications. Experience implementing automation, workflow, or AI-powered solutions. Experience working in manufacturing, operations, engineering, or project-based environments is a plus. Why This Role Matters This position will play a key role in helping us modernize how we operate. The solutions you develop will directly impact employee productivity, operational efficiency, data quality, decision-making, and customer experience. If you're excited about solving meaningful business challenges with technology and want to see the direct impact of your work, we'd love to hear from you. Get a glimpse of life at Takeform: Find your future with us. Affirmative Action/Equal Opportunity Employer Requirements: Compensation details: 00 Yearly Salary PId9facbf28c96-0343
Looking for Sr Network Architect Location: Plano, Texas Description: We are seeking a seasoned Senior Network Architect with over 10 years of experience to join our dynamic System Solution team to provide strategic architectural leadership across a large, complex enterprise network environment. This role sits at the intersection of technology strategy and engineering execution - driving assessments, defining standards, shaping modernization roadmaps, and guiding critical network decisions across a broad and diverse technology landscape. The ideal candidate brings deep architectural judgment, cross-domain networking expertise, and the ability to operate effectively at both the strategic and technical levels - engaging executive stakeholders, leading vendor evaluations, and guiding engineering teams through transformation initiatives. Requirements Description / Essential Functions: Architecture Leadership - Define and maintain network architecture principles, design patterns, configuration standards, and implementation guidance across the enterprise Technology Assessment & Roadmap - Evaluate current-state network technologies, identify gaps and risks, and drive forward-looking modernization and technology roadmap decisions RFP & Vendor Engagement - Lead RFP development, critically evaluate supplier proposals, and deliver clear, well-supported recommendations to senior leadership Cross-Functional Collaboration - Partner with internal engineering, operations, and business teams as well as external suppliers and vendors to develop and execute network solutions Complex Problem Resolution - Provide architectural-level support for escalated operational issues, driving structured root cause analysis and durable remediation strategies Innovation & Automation - Champion the adoption of automation, AI-enabled tooling, and network analytics to improve operational efficiency and implementation quality Standards & Governance - Establish and enforce architectural guardrails, design standards, and governance frameworks across a distributed, multi-technology environment
08/05/2026
Full time
Looking for Sr Network Architect Location: Plano, Texas Description: We are seeking a seasoned Senior Network Architect with over 10 years of experience to join our dynamic System Solution team to provide strategic architectural leadership across a large, complex enterprise network environment. This role sits at the intersection of technology strategy and engineering execution - driving assessments, defining standards, shaping modernization roadmaps, and guiding critical network decisions across a broad and diverse technology landscape. The ideal candidate brings deep architectural judgment, cross-domain networking expertise, and the ability to operate effectively at both the strategic and technical levels - engaging executive stakeholders, leading vendor evaluations, and guiding engineering teams through transformation initiatives. Requirements Description / Essential Functions: Architecture Leadership - Define and maintain network architecture principles, design patterns, configuration standards, and implementation guidance across the enterprise Technology Assessment & Roadmap - Evaluate current-state network technologies, identify gaps and risks, and drive forward-looking modernization and technology roadmap decisions RFP & Vendor Engagement - Lead RFP development, critically evaluate supplier proposals, and deliver clear, well-supported recommendations to senior leadership Cross-Functional Collaboration - Partner with internal engineering, operations, and business teams as well as external suppliers and vendors to develop and execute network solutions Complex Problem Resolution - Provide architectural-level support for escalated operational issues, driving structured root cause analysis and durable remediation strategies Innovation & Automation - Champion the adoption of automation, AI-enabled tooling, and network analytics to improve operational efficiency and implementation quality Standards & Governance - Establish and enforce architectural guardrails, design standards, and governance frameworks across a distributed, multi-technology environment
Looking for Sr. Automation & Cybersecurity Engineer Location: Plano, Texas JD: The Senior Automation & Cybersecurity Engineer is a hands-on technical leader responsible for designing, building, and scaling automation that powers the Security Operations Center (SOC). This role owns automated detection, enrichment, triage, response, and AI-assisted workflows that reduce analyst toil, improve signal quality, and strengthen incident response. The ideal candidate combines strong engineering fundamentals-scripting, API integration, SIEM/SOAR development, and cloud automation-with practical cybersecurity judgment. They will partner with detection engineers, incident responders, analysts, and platform owners to convert repeatable processes into reliable, governed automation and safely pilot emerging AI and agentic capabilities. Essential Functions: Design, build, and maintain automation for alert enrichment, correlation, triage, incident response, and case handoffs across SIEM/SOAR platforms such as Microsoft Sentinel, Defender/XDR, Azure Logic Apps, Tines, ServiceNow, Log Analytics, and Confluence. Develop integrations and tooling using Python, PowerShell, APIs, and cloud-native services, with production-quality error handling, monitoring, documentation, and reuse. Collaborate with detection engineers, incident responders, and SOC analysts to identify automation opportunities, improve detection workflows, reduce false positives, and streamline analyst operations. Design AI-assisted and agentic workflows for enrichment, investigation, summarization, and decision support, ensuring human-in-the-loop approvals, auditability, and measurable quality controls. Partner with security, infrastructure, platform, compliance, and risk teams; participate in code/design reviews; mentor others; and help establish reusable automation standards and patterns.
08/05/2026
Full time
Looking for Sr. Automation & Cybersecurity Engineer Location: Plano, Texas JD: The Senior Automation & Cybersecurity Engineer is a hands-on technical leader responsible for designing, building, and scaling automation that powers the Security Operations Center (SOC). This role owns automated detection, enrichment, triage, response, and AI-assisted workflows that reduce analyst toil, improve signal quality, and strengthen incident response. The ideal candidate combines strong engineering fundamentals-scripting, API integration, SIEM/SOAR development, and cloud automation-with practical cybersecurity judgment. They will partner with detection engineers, incident responders, analysts, and platform owners to convert repeatable processes into reliable, governed automation and safely pilot emerging AI and agentic capabilities. Essential Functions: Design, build, and maintain automation for alert enrichment, correlation, triage, incident response, and case handoffs across SIEM/SOAR platforms such as Microsoft Sentinel, Defender/XDR, Azure Logic Apps, Tines, ServiceNow, Log Analytics, and Confluence. Develop integrations and tooling using Python, PowerShell, APIs, and cloud-native services, with production-quality error handling, monitoring, documentation, and reuse. Collaborate with detection engineers, incident responders, and SOC analysts to identify automation opportunities, improve detection workflows, reduce false positives, and streamline analyst operations. Design AI-assisted and agentic workflows for enrichment, investigation, summarization, and decision support, ensuring human-in-the-loop approvals, auditability, and measurable quality controls. Partner with security, infrastructure, platform, compliance, and risk teams; participate in code/design reviews; mentor others; and help establish reusable automation standards and patterns.
This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
08/05/2026
Full time
This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
08/05/2026
Full time
This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
08/05/2026
Full time
This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Description: Transform the Way We Work Are you the type of developer who enjoys solving real business problems, not just writing code? We are looking for a practical, product-minded Business Systems Developer to help us leverage technology, automation, data, and artificial intelligence to improve how our business operates and how our customers experience working with us. This is not a traditional software development role. You will work directly with teams across the organization to understand workflows, identify opportunities for improvement, and build useful software tools that make our company faster, smarter, and easier to do business with. This is a high-impact opportunity for someone who wants to help shape the future of a growing organization through thoughtful application of modern technology. What You'll Do Partner with leaders and employees across departments to understand how work gets done and identify opportunities for improvement. Attack specific business process improvement opportunities identified by senior leadership. Analyze existing workflows and recommend technology-driven solutions that increase efficiency, accuracy, and scalability. Build internal applications, dashboards, integrations, and workflow automations that reduce manual effort and improve visibility. Improve the flow of data between systems and help establish more reliable business processes. Develop customer-facing and customer-supporting tools that enhance speed, communication, and overall customer experience. Utilize software and AI solutions to support customer communications, document processing, knowledge management, reporting, task routing, and decision support. Evaluate emerging technologies and AI tools with a focus on practical application, measurable business value, reliability, and responsible use. Collaborate with technical and non-technical colleagues to ensure solutions meet business needs and drive adoption. Continuously seek opportunities to modernize and improve the organization's technology capabilities. What We're Looking For Experience building software solutions used by internal teams and/or customers. Strong ability to understand business processes and translate operational challenges into practical software solutions. Experience developing web applications, integrations, APIs, databases, and cloud-based solutions. Experience with automation platforms and modern development tools. Familiarity with artificial intelligence technologies and their practical business applications. Excellent communication skills with the ability to work effectively across all levels of the organization. A problem-solving mindset and a bias toward delivering useful, maintainable solutions. Ability to balance technical excellence with business priorities and real-world constraints. Preferred Qualifications Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field, or equivalent practical experience. Experience developing and supporting cloud-based applications, platforms, and services. Experience with APIs, SQL databases, system integrations, and business applications. Experience implementing automation, workflow, or AI-powered solutions. Experience working in manufacturing, operations, engineering, or project-based environments is a plus. Why This Role Matters This position will play a key role in helping us modernize how we operate. The solutions you develop will directly impact employee productivity, operational efficiency, data quality, decision-making, and customer experience. If you're excited about solving meaningful business challenges with technology and want to see the direct impact of your work, we'd love to hear from you. Get a glimpse of life at Takeform: Find your future with us. Affirmative Action/Equal Opportunity Employer Requirements: Compensation details: 00 Yearly Salary PIac965ea5edc3-0343
08/05/2026
Full time
Description: Transform the Way We Work Are you the type of developer who enjoys solving real business problems, not just writing code? We are looking for a practical, product-minded Business Systems Developer to help us leverage technology, automation, data, and artificial intelligence to improve how our business operates and how our customers experience working with us. This is not a traditional software development role. You will work directly with teams across the organization to understand workflows, identify opportunities for improvement, and build useful software tools that make our company faster, smarter, and easier to do business with. This is a high-impact opportunity for someone who wants to help shape the future of a growing organization through thoughtful application of modern technology. What You'll Do Partner with leaders and employees across departments to understand how work gets done and identify opportunities for improvement. Attack specific business process improvement opportunities identified by senior leadership. Analyze existing workflows and recommend technology-driven solutions that increase efficiency, accuracy, and scalability. Build internal applications, dashboards, integrations, and workflow automations that reduce manual effort and improve visibility. Improve the flow of data between systems and help establish more reliable business processes. Develop customer-facing and customer-supporting tools that enhance speed, communication, and overall customer experience. Utilize software and AI solutions to support customer communications, document processing, knowledge management, reporting, task routing, and decision support. Evaluate emerging technologies and AI tools with a focus on practical application, measurable business value, reliability, and responsible use. Collaborate with technical and non-technical colleagues to ensure solutions meet business needs and drive adoption. Continuously seek opportunities to modernize and improve the organization's technology capabilities. What We're Looking For Experience building software solutions used by internal teams and/or customers. Strong ability to understand business processes and translate operational challenges into practical software solutions. Experience developing web applications, integrations, APIs, databases, and cloud-based solutions. Experience with automation platforms and modern development tools. Familiarity with artificial intelligence technologies and their practical business applications. Excellent communication skills with the ability to work effectively across all levels of the organization. A problem-solving mindset and a bias toward delivering useful, maintainable solutions. Ability to balance technical excellence with business priorities and real-world constraints. Preferred Qualifications Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field, or equivalent practical experience. Experience developing and supporting cloud-based applications, platforms, and services. Experience with APIs, SQL databases, system integrations, and business applications. Experience implementing automation, workflow, or AI-powered solutions. Experience working in manufacturing, operations, engineering, or project-based environments is a plus. Why This Role Matters This position will play a key role in helping us modernize how we operate. The solutions you develop will directly impact employee productivity, operational efficiency, data quality, decision-making, and customer experience. If you're excited about solving meaningful business challenges with technology and want to see the direct impact of your work, we'd love to hear from you. Get a glimpse of life at Takeform: Find your future with us. Affirmative Action/Equal Opportunity Employer Requirements: Compensation details: 00 Yearly Salary PIac965ea5edc3-0343
Description: Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high-quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members. Title: AI SOLUTIONS ENGINEER (LEAD) Salary: Exempt Reports to: Matt Lowe, IT Manager Location: Brea, CA (On-Site) Estimated Pay Range: $120,000.00 - $145,000.00 Job Summary: Air Treatment Corporation (ATC) is looking for an experienced, hands-on AI Solutions Engineer to own how artificial intelligence gets adopted across our business. You will set the AI roadmap with leadership, design and deploy production-grade automation and AI tooling integrated with our core systems and build the internal capability of our team. This is a high-autonomy role for a proven builder: you will be the company's AI subject-matter expert, and your judgment will shape where we invest and what we ship. You do not need HVAC industry experience on day one - you need a track record of taking AI and automation solutions from idea to reliable, adopted, production use in a real business. Duties/Responsibilities: 1.AI Strategy & Roadmap •Partner with leadership and department heads to map workflows and identify high-value AI and automation opportunities across operations, sales, and field service •Build and maintain a prioritized AI roadmap based on business impact, feasibility, ROI, and team readiness •Evaluate vendors, platforms, and build-vs-buy tradeoffs; manage related budgets and subscriptions •Present recommendations, results, and ROI to leadership in clear business terms 2. Design, Build & Operate AI Solutions •Architect and deploy production AI solutions: automation workflows, AI agents, chatbots, and data pipelines •Integrate AI tooling with ATC's existing systems (CRM, ERP, email, scheduling, field service management) via APIs and middleware •Ensure compliance with security, ethical standards and data privacy regulations in all AI applications. •Stay updated on the latest trends and advancements in AI technologies and methodologies to ensure adoption and direct relevance over time. 3. Build Organizational Capability •Develop the training program and run hands-on enablement sessions for ATC staff at all levels. •Champion a culture of experimentation and continuous improvement with AI. •Serve as the company-wide subject-matter expert for AI strategy, tools, and governance. •Mentor and coach colleagues, including potential future junior technical hires. Requirements: Education and Experience: •Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience. •4+ years of professional experience in software development, automation engineering, data engineering, or AI/ML implementation. •Demonstrated track record of designing, deploying, and maintaining AI or automation solutions in production business environments; candidates should be prepared to discuss specific deployed solutions and their measurable impact. •Strong proficiency in Python and SQL, with experience working with APIs, webhooks, and system integrations. •Hands-on experience with modern AI platforms and frameworks (e.g., OpenAI, Anthropic/Claude, Microsoft Copilot, LangChain, or similar) and workflow automation tools (e.g., Zapier, Make, Power Automate). •Experience integrating business systems such as CRM, ERP, or field service management platforms is highly desirable. •Knowledge of data governance, security best practices and responsible AI principles. •Experience supporting organizations with distribution, manufacturing, construction, industrial services, or similar operational environments is preferred. •Demonstrated ability to operate independently, define solutions for complex or ambiguous business challenges, establish priorities, and deliver results for senior leadership. •Experience leading technology adoption, process improvement, or change management initiatives with small to mid-sized organizations is a plus. •Excellent communication skills, with the ability to translate technical concepts into practical business solutions for executives, managers, and non-technical stakeholders. Physical Requirements: •Ability to remain in a stationary position for extended periods while working at a computer. •Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. •Capability to communicate effectively in person and via digital platforms. •Occasional need to move or transport items weighing up to 25 pounds, such as computers and relevant office supplies. •Adequate visual acuity to read and interpret data on screens and printed materials. •Ability to travel to other sites for support or presentations. •Capacity to adapt to a dynamic work environment, including multitasking and managing stress effectively. At Air Treatment Corporation, we are committed to growth, innovation, and excellence. As leading experts in HVAC & R solutions, we recognize that the success of our team drives the success of our company. This is echoed in our commitment to a workplace built on fairness, professionalism, and opportunity, ensuring that every team member is valued. Join our team and contribute your unique skills and perspectives to help us continue delivering industry-leading solutions. Compensation details: 00 Yearly Salary PIe3db0d7544b0-0085
08/05/2026
Full time
Description: Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high-quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members. Title: AI SOLUTIONS ENGINEER (LEAD) Salary: Exempt Reports to: Matt Lowe, IT Manager Location: Brea, CA (On-Site) Estimated Pay Range: $120,000.00 - $145,000.00 Job Summary: Air Treatment Corporation (ATC) is looking for an experienced, hands-on AI Solutions Engineer to own how artificial intelligence gets adopted across our business. You will set the AI roadmap with leadership, design and deploy production-grade automation and AI tooling integrated with our core systems and build the internal capability of our team. This is a high-autonomy role for a proven builder: you will be the company's AI subject-matter expert, and your judgment will shape where we invest and what we ship. You do not need HVAC industry experience on day one - you need a track record of taking AI and automation solutions from idea to reliable, adopted, production use in a real business. Duties/Responsibilities: 1.AI Strategy & Roadmap •Partner with leadership and department heads to map workflows and identify high-value AI and automation opportunities across operations, sales, and field service •Build and maintain a prioritized AI roadmap based on business impact, feasibility, ROI, and team readiness •Evaluate vendors, platforms, and build-vs-buy tradeoffs; manage related budgets and subscriptions •Present recommendations, results, and ROI to leadership in clear business terms 2. Design, Build & Operate AI Solutions •Architect and deploy production AI solutions: automation workflows, AI agents, chatbots, and data pipelines •Integrate AI tooling with ATC's existing systems (CRM, ERP, email, scheduling, field service management) via APIs and middleware •Ensure compliance with security, ethical standards and data privacy regulations in all AI applications. •Stay updated on the latest trends and advancements in AI technologies and methodologies to ensure adoption and direct relevance over time. 3. Build Organizational Capability •Develop the training program and run hands-on enablement sessions for ATC staff at all levels. •Champion a culture of experimentation and continuous improvement with AI. •Serve as the company-wide subject-matter expert for AI strategy, tools, and governance. •Mentor and coach colleagues, including potential future junior technical hires. Requirements: Education and Experience: •Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience. •4+ years of professional experience in software development, automation engineering, data engineering, or AI/ML implementation. •Demonstrated track record of designing, deploying, and maintaining AI or automation solutions in production business environments; candidates should be prepared to discuss specific deployed solutions and their measurable impact. •Strong proficiency in Python and SQL, with experience working with APIs, webhooks, and system integrations. •Hands-on experience with modern AI platforms and frameworks (e.g., OpenAI, Anthropic/Claude, Microsoft Copilot, LangChain, or similar) and workflow automation tools (e.g., Zapier, Make, Power Automate). •Experience integrating business systems such as CRM, ERP, or field service management platforms is highly desirable. •Knowledge of data governance, security best practices and responsible AI principles. •Experience supporting organizations with distribution, manufacturing, construction, industrial services, or similar operational environments is preferred. •Demonstrated ability to operate independently, define solutions for complex or ambiguous business challenges, establish priorities, and deliver results for senior leadership. •Experience leading technology adoption, process improvement, or change management initiatives with small to mid-sized organizations is a plus. •Excellent communication skills, with the ability to translate technical concepts into practical business solutions for executives, managers, and non-technical stakeholders. Physical Requirements: •Ability to remain in a stationary position for extended periods while working at a computer. •Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. •Capability to communicate effectively in person and via digital platforms. •Occasional need to move or transport items weighing up to 25 pounds, such as computers and relevant office supplies. •Adequate visual acuity to read and interpret data on screens and printed materials. •Ability to travel to other sites for support or presentations. •Capacity to adapt to a dynamic work environment, including multitasking and managing stress effectively. At Air Treatment Corporation, we are committed to growth, innovation, and excellence. As leading experts in HVAC & R solutions, we recognize that the success of our team drives the success of our company. This is echoed in our commitment to a workplace built on fairness, professionalism, and opportunity, ensuring that every team member is valued. Join our team and contribute your unique skills and perspectives to help us continue delivering industry-leading solutions. Compensation details: 00 Yearly Salary PIe3db0d7544b0-0085
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is looking for a Technical Product Manager to own the critical bridge between engineering execution and customer-ready software. At Zaden, product direction and delivery discipline are the same job - you'll define and protect MVP scope, drive the roadmap, and own the cadence that ships it. Reporting directly to the CEO, this is an individual contributor role with a clear, direct growth path to Head of Product. We're hiring for the function and the skill, not the title - if you've been doing this work under a different name (Senior PM, Product Lead, Technical Program Manager), we want to hear from you. Note: This position is either hybrid in Huntsville, Alabama or Remote w/ 10-20% travel. Role Responsibilities: Define and hold the MVP cut line for each product - no scope creep, no pre-launch feature drift Own and maintain the product roadmap across the full product portfolio in partnership with engineering Maintain an always-on demo environment; "demo-able in staging" is your definition of done Translate requirements from federal and enterprise customers into prioritized, precise engineering tickets Run structured user research and drive product decisions from evidence, not opinion Hold the honest line between selling the future and demoing the now Coordinate go-to-market timing for each shippable slice with sales and leadership Communicate fluidly in two directions - brief program managers in their language, write precise tickets for developers Required Qualifications: U.S. Citizenship and ability to obtain a security clearance 5+ years of product management or equivalent product delivery experience Demonstrated track record of taking a product from zero to one inside a complex organization with real stakeholders, competing priorities, and constraints Proven experience shipping software to paying customers - you know the difference between "capability exists" and "product is ready to sell" Technical fluency: able to hold scope conversations with engineers, read a pull request, and recognize when "almost done" is actually weeks away Proficiency with roadmap and delivery tools such as Jira, Linear, GitLab, etc Hands-on experience with AI assistants and agentic coding tools (e.g., Claude, Cursor, or Copilot) in daily work Experience in high-stakes, multi-stakeholder, regulated environments (defense, aerospace, government-adjacent, healthcare, finance, or similar) Bachelor's degree in a technical or quantitative field (computer science, software or systems engineering, information systems, electrical or mechanical engineering) or equivalent hands-on product experience Preferred Qualifications: Active security clearance Familiarity with DoD, federal research labs, or federal procurement, or enterprise software sold into government Experience delivering against government contract schedules or SBIR milestones Background in aerospace, defense tech, or engineering automation software Exposure to MBSE, systems engineering, or model-based workflows Familiarity with MBSE/SysML tooling such as Cameo/MagicDraw or SysML v2 Proficiency with product analytics tools such as Amplitude or Mixpanel, plus enough SQL to pull your own answers Experience with design and collaboration tools: Figma, Miro, Confluence, or Notion Cloud platform experience with AWS or Azure (GovCloud a plus) Master's degree in a technical field or MBA with a technology focus Product or agile certification (CSPO, Pragmatic Institute, or SAFe) or cloud certification (AWS or Azure) Expected Compensation: $150,000k-$170,000k/yr Compensation details: 00 Yearly Salary PIdaac27d6-
08/05/2026
Full time
About Zaden Technologies, Inc. Join Zaden Technologies on our mission to simplify the delivery and improve the utility of software products for our customers. At Zaden, we believe that our employees are our greatest assets. We hire the right candidates with the right skill sets who fit our culture of customer obsession, innovation, and continuous learning. We are our customer's biggest advocate and we are looking for like-minded individuals who encompass these same ideals. It is important to us to offer you competitive pay and comprehensive benefits with opportunities that match your life and propel your career! Zaden Technologies is looking for a Technical Product Manager to own the critical bridge between engineering execution and customer-ready software. At Zaden, product direction and delivery discipline are the same job - you'll define and protect MVP scope, drive the roadmap, and own the cadence that ships it. Reporting directly to the CEO, this is an individual contributor role with a clear, direct growth path to Head of Product. We're hiring for the function and the skill, not the title - if you've been doing this work under a different name (Senior PM, Product Lead, Technical Program Manager), we want to hear from you. Note: This position is either hybrid in Huntsville, Alabama or Remote w/ 10-20% travel. Role Responsibilities: Define and hold the MVP cut line for each product - no scope creep, no pre-launch feature drift Own and maintain the product roadmap across the full product portfolio in partnership with engineering Maintain an always-on demo environment; "demo-able in staging" is your definition of done Translate requirements from federal and enterprise customers into prioritized, precise engineering tickets Run structured user research and drive product decisions from evidence, not opinion Hold the honest line between selling the future and demoing the now Coordinate go-to-market timing for each shippable slice with sales and leadership Communicate fluidly in two directions - brief program managers in their language, write precise tickets for developers Required Qualifications: U.S. Citizenship and ability to obtain a security clearance 5+ years of product management or equivalent product delivery experience Demonstrated track record of taking a product from zero to one inside a complex organization with real stakeholders, competing priorities, and constraints Proven experience shipping software to paying customers - you know the difference between "capability exists" and "product is ready to sell" Technical fluency: able to hold scope conversations with engineers, read a pull request, and recognize when "almost done" is actually weeks away Proficiency with roadmap and delivery tools such as Jira, Linear, GitLab, etc Hands-on experience with AI assistants and agentic coding tools (e.g., Claude, Cursor, or Copilot) in daily work Experience in high-stakes, multi-stakeholder, regulated environments (defense, aerospace, government-adjacent, healthcare, finance, or similar) Bachelor's degree in a technical or quantitative field (computer science, software or systems engineering, information systems, electrical or mechanical engineering) or equivalent hands-on product experience Preferred Qualifications: Active security clearance Familiarity with DoD, federal research labs, or federal procurement, or enterprise software sold into government Experience delivering against government contract schedules or SBIR milestones Background in aerospace, defense tech, or engineering automation software Exposure to MBSE, systems engineering, or model-based workflows Familiarity with MBSE/SysML tooling such as Cameo/MagicDraw or SysML v2 Proficiency with product analytics tools such as Amplitude or Mixpanel, plus enough SQL to pull your own answers Experience with design and collaboration tools: Figma, Miro, Confluence, or Notion Cloud platform experience with AWS or Azure (GovCloud a plus) Master's degree in a technical field or MBA with a technology focus Product or agile certification (CSPO, Pragmatic Institute, or SAFe) or cloud certification (AWS or Azure) Expected Compensation: $150,000k-$170,000k/yr Compensation details: 00 Yearly Salary PIdaac27d6-
This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
08/05/2026
Full time
This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Job Description Job Description About Gridware Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware's advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit . Role Description We're scaling the deployment of critical infrastructure monitoring devices to detect real-world fault events that lead to wildfires. The platform you'll build and operate ingests millions of events per day from devices in the field, powers customer-facing dashboards and alerting, and supports the data science work that turns raw signals into grid intelligence. You will own AWS infrastructure, Kubernetes (EKS), CI/CD, and observability end-to-end, partnering with our Cloud Security team to keep the platform safe and compliant, and with backend, firmware, and data teams to keep them shipping fast. As an early member of the DevOps team, you'll have a direct hand in shaping how Gridware builds, deploys, and runs production systems for years to come. Responsibilities Design, build, and operate scalable, secure, and highly available cloud infrastructure across AWS. Own and evolve our Kubernetes platform, enabling reliable application deployment and operations through GitOps best practices. Build and maintain CI/CD systems that improve developer velocity, release quality, and operational reliability. Manage and optimize event-driven infrastructure powering high-volume telemetry and device data pipelines. Define and maintain Infrastructure as Code standards, ensuring consistency, repeatability, and scalability across environments. Develop and enhance observability, monitoring, and incident response capabilities to support reliable production operations. Partner closely with Security and Engineering teams to strengthen platform security, access management, and operational resilience. Troubleshoot complex production issues, drive root cause analysis, and turn lessons learned into automation, tooling, and operational improvements. Required Skills 5+ years of experience in DevOps, SRE, or Platform Engineering operating production AWS environments Deep expertise with Kubernetes (EKS preferred), GitOps workflows (Argo CD/Flux), and Infrastructure as Code (Terraform) Strong experience building and maintaining CI/CD pipelines, ideally with GitHub Actions Hands-on experience operating distributed systems and cloud-native platforms (e.g., Kafka/MSK) Solid understanding of networking, DNS, TLS, identity/access management, and cloud security best practices Experience with observability, monitoring, and logging tools such as Grafana, Prometheus, Loki, or similar Strong Linux, scripting, and troubleshooting skills with the ability to debug complex production issues end-to-end Bonus Skills Experience operating Apollo Router / GraphQL federation gateways in production. Experience operating Argo Workflows or similar Kubernetes-native job / pipeline runners in production. Familiarity with Databricks or ML Ops pipelines for data and model deployment. Experience designing, operating, and exercising Disaster Recovery (DR) environments, including cross-region replication, backups, and tested failover runbooks. Experience with Tailscale or other zero-trust networking tools. Experience supporting IoT / embedded fleets at scale, including secure device-to-cloud connectivity. Experience in high-growth startup environments where you must wear many hats. This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply! Gridware Technologies Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Benefits Health, Dental & Vision (Gold and Platinum with some providers plans fully covered) Paid parental leave Alternating day off (every other Monday) "Off the Grid", a two week per year paid break for all employees. Commuter allowance Company-paid training
08/05/2026
Full time
Job Description Job Description About Gridware Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware's advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit . Role Description We're scaling the deployment of critical infrastructure monitoring devices to detect real-world fault events that lead to wildfires. The platform you'll build and operate ingests millions of events per day from devices in the field, powers customer-facing dashboards and alerting, and supports the data science work that turns raw signals into grid intelligence. You will own AWS infrastructure, Kubernetes (EKS), CI/CD, and observability end-to-end, partnering with our Cloud Security team to keep the platform safe and compliant, and with backend, firmware, and data teams to keep them shipping fast. As an early member of the DevOps team, you'll have a direct hand in shaping how Gridware builds, deploys, and runs production systems for years to come. Responsibilities Design, build, and operate scalable, secure, and highly available cloud infrastructure across AWS. Own and evolve our Kubernetes platform, enabling reliable application deployment and operations through GitOps best practices. Build and maintain CI/CD systems that improve developer velocity, release quality, and operational reliability. Manage and optimize event-driven infrastructure powering high-volume telemetry and device data pipelines. Define and maintain Infrastructure as Code standards, ensuring consistency, repeatability, and scalability across environments. Develop and enhance observability, monitoring, and incident response capabilities to support reliable production operations. Partner closely with Security and Engineering teams to strengthen platform security, access management, and operational resilience. Troubleshoot complex production issues, drive root cause analysis, and turn lessons learned into automation, tooling, and operational improvements. Required Skills 5+ years of experience in DevOps, SRE, or Platform Engineering operating production AWS environments Deep expertise with Kubernetes (EKS preferred), GitOps workflows (Argo CD/Flux), and Infrastructure as Code (Terraform) Strong experience building and maintaining CI/CD pipelines, ideally with GitHub Actions Hands-on experience operating distributed systems and cloud-native platforms (e.g., Kafka/MSK) Solid understanding of networking, DNS, TLS, identity/access management, and cloud security best practices Experience with observability, monitoring, and logging tools such as Grafana, Prometheus, Loki, or similar Strong Linux, scripting, and troubleshooting skills with the ability to debug complex production issues end-to-end Bonus Skills Experience operating Apollo Router / GraphQL federation gateways in production. Experience operating Argo Workflows or similar Kubernetes-native job / pipeline runners in production. Familiarity with Databricks or ML Ops pipelines for data and model deployment. Experience designing, operating, and exercising Disaster Recovery (DR) environments, including cross-region replication, backups, and tested failover runbooks. Experience with Tailscale or other zero-trust networking tools. Experience supporting IoT / embedded fleets at scale, including secure device-to-cloud connectivity. Experience in high-growth startup environments where you must wear many hats. This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply! Gridware Technologies Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Benefits Health, Dental & Vision (Gold and Platinum with some providers plans fully covered) Paid parental leave Alternating day off (every other Monday) "Off the Grid", a two week per year paid break for all employees. Commuter allowance Company-paid training
GENERAL SUMMARY The Forward Deployed Platform Application Developer builds, configures, tests, and supports user-facing solutions within Skypoint, Salesforce Nonprofit Cloud, and other approved enterprise platforms. This field-facing role works closely with operational users and the Forward Deployed Process Lead to translate workflow and business needs into practical technology solutions, including workflows, automation, AI agents, dashboards, data visualizations, and other user-facing tools that improve efficiency, data quality, and user experience. ESSENTIAL RESPONSIBILITIES Builds, configures, and supports solutions within Skypoint, Salesforce Nonprofit Cloud, and other approved enterprise platforms Develops and maintains workflows, automation, AI agents, dashboards, reports, and user-facing tools Translates operational and business requirements into practical platform solutions in partnership with operational leaders and end users Tests, refines, deploys, documents, and supports platform solutions to ensure usability, reliability, security, and adoption Administers Salesforce Nonprofit Cloud including users, permissions, workflows, reports, dashboards, and automation tools Collaborates with BI, data, and technical teams to support reporting, integration, and data quality requirements Troubleshoots issues and escalates advanced infrastructure, cybersecurity, integration, or data engineering needs as appropriate Supports continuous improvement of workflows, system usability, automation, and user experience across enterprise platforms Follows organizational governance, security, change management, and documentation standards Performs other duties as assigned JOB SPECIFICATION Bachelor's degree in Computer Science, Information Systems, Business, or related field preferred; equivalent experience considered Experience administering, configuring, or supporting enterprise application platforms required Experience with Salesforce administration, configuration, or platform development preferred Experience or strong interest in Skypoint, AI platforms, automation tools, dashboards, analytics, or data visualization preferred Ability to build workflows, automation, dashboards, AI agents, and user-facing tools using low-code or no-code platforms Strong technical problem-solving skills and practical application development mindset Basic understanding of data structures, reporting, integrations, governance, and system-to-system data flow Ability to translate business requirements into effective platform solutions Experience testing changes, troubleshooting issues, supporting users, and documenting configurations preferred Salesforce Administrator or Developer certification preferred Local travel required Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccine preferred. EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIef07d8c50c1e-5870
08/05/2026
Full time
GENERAL SUMMARY The Forward Deployed Platform Application Developer builds, configures, tests, and supports user-facing solutions within Skypoint, Salesforce Nonprofit Cloud, and other approved enterprise platforms. This field-facing role works closely with operational users and the Forward Deployed Process Lead to translate workflow and business needs into practical technology solutions, including workflows, automation, AI agents, dashboards, data visualizations, and other user-facing tools that improve efficiency, data quality, and user experience. ESSENTIAL RESPONSIBILITIES Builds, configures, and supports solutions within Skypoint, Salesforce Nonprofit Cloud, and other approved enterprise platforms Develops and maintains workflows, automation, AI agents, dashboards, reports, and user-facing tools Translates operational and business requirements into practical platform solutions in partnership with operational leaders and end users Tests, refines, deploys, documents, and supports platform solutions to ensure usability, reliability, security, and adoption Administers Salesforce Nonprofit Cloud including users, permissions, workflows, reports, dashboards, and automation tools Collaborates with BI, data, and technical teams to support reporting, integration, and data quality requirements Troubleshoots issues and escalates advanced infrastructure, cybersecurity, integration, or data engineering needs as appropriate Supports continuous improvement of workflows, system usability, automation, and user experience across enterprise platforms Follows organizational governance, security, change management, and documentation standards Performs other duties as assigned JOB SPECIFICATION Bachelor's degree in Computer Science, Information Systems, Business, or related field preferred; equivalent experience considered Experience administering, configuring, or supporting enterprise application platforms required Experience with Salesforce administration, configuration, or platform development preferred Experience or strong interest in Skypoint, AI platforms, automation tools, dashboards, analytics, or data visualization preferred Ability to build workflows, automation, dashboards, AI agents, and user-facing tools using low-code or no-code platforms Strong technical problem-solving skills and practical application development mindset Basic understanding of data structures, reporting, integrations, governance, and system-to-system data flow Ability to translate business requirements into effective platform solutions Experience testing changes, troubleshooting issues, supporting users, and documenting configurations preferred Salesforce Administrator or Developer certification preferred Local travel required Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccine preferred. EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIef07d8c50c1e-5870
Job Description Job Description We are looking for a senior ML infrastructure engineer to build and evolve the systems that support model training, deployment, and production usage. This role sits at the intersection of software engineering, infrastructure, ML workflows, and developer experience. The work focuses on production-quality ML systems: reliability, scalability, observability, and usability for the team. You will work on training infrastructure, deployment workflows, model serving, platform tooling, automation, and production reliability. Training deployment is a core focus, and experience with inference deployment is a strong plus. We care about engineering judgment, technical depth, communication, and the ability to turn messy ML workflows into stable platform capabilities. What You Will Own Design, build, and evolve infrastructure for ML training workflows, training deployment, experiment execution, and production handoff. Build and maintain deployment paths for models, jobs, services, and supporting infrastructure across development and production environments. Improve reliability, scalability, observability, and developer experience for ML workflows and platform tools. Define interfaces, automation, metadata, artifacts, configuration, environment management, and lifecycle boundaries for ML systems. Collaborate with research, product, data, and engineering partners to translate incomplete ML workflow needs into maintainable systems. Support production usage by building clear operational tooling, debugging paths, and safe rollout mechanisms. What We Look For Strong software engineering and infrastructure fundamentals, with experience owning production or near-production systems. Practical experience with PyTorch and ML training workflows, including job orchestration, compute environments, artifact management, and deployment automation. Solid understanding of heterogeneous computing and high-performance computing, especially for ML training or serving workloads. Good understanding of model lifecycle concerns: data, configs, checkpoints, artifacts, reproducibility, rollout, rollback, and observability. Ability to build reliable platform abstractions without hiding the important details ML practitioners need to control. Clear technical and product sense: you can prioritize platform work that unlocks real training or deployment velocity. High standards for engineering quality, including tests, documentation, debugging tools, and maintainable system design. Tech Stack You May Work With Python PyTorch Heterogeneous computing and high-performance computing ML training pipelines, job orchestration, compute scheduling, containers, and deployment automation Model artifacts, metadata, storage, experiment tracking, and configuration systems Model serving, inference deployment, APIs, queues, and observability tools Docker, CI/CD, cloud infrastructure, GPUs, and internal platform tooling Bonus Points Experience building training deployment systems, model release workflows, or ML platform tooling for research and production teams. Experience with inference deployment, model serving, online/offline evaluation, performance tuning, or rollout safety. Experience with distributed training, GPU infrastructure, workload scheduling, artifact/version management, or reproducibility tooling. Understanding of CUDA, GPU architecture, or low-level performance optimization. Experience with open-source inference and serving frameworks such as vLLM, TensorRT, Triton, or similar systems. Experience migrating ad hoc notebooks, scripts, or manual ML processes into reliable platform workflows. This Role May Not Be a Fit If You mainly want to train models personally and do not enjoy building infrastructure for others to use. You are comfortable with manual ML workflows and do not care about reproducibility, deployment, or operational quality. You prefer narrow implementation tasks and do not want to reason about system boundaries, platform UX, or long-term maintenance. You over-abstract ML workflows without understanding where researchers and engineers need control and visibility. Why This Role Matters ML teams move faster when training, deployment, and production usage are supported by reliable infrastructure instead of scattered scripts and manual processes. This role will directly shape how models move from experimentation to production, how safely they are deployed, and how efficiently the team can iterate. For the right person, it is a high-ownership platform role with deep impact on both engineering quality and ML velocity. What We Would Like to See When You Apply ML infrastructure, training platforms, deployment systems, or model serving systems you have owned. Examples of how you improved training reliability, deployment velocity, reproducibility, observability, or operational safety. Cases where you turned messy ML workflows into maintainable tools, services, or platform abstractions. Examples that show your technical judgment, communication, and ability to work across research and engineering needs.
08/05/2026
Full time
Job Description Job Description We are looking for a senior ML infrastructure engineer to build and evolve the systems that support model training, deployment, and production usage. This role sits at the intersection of software engineering, infrastructure, ML workflows, and developer experience. The work focuses on production-quality ML systems: reliability, scalability, observability, and usability for the team. You will work on training infrastructure, deployment workflows, model serving, platform tooling, automation, and production reliability. Training deployment is a core focus, and experience with inference deployment is a strong plus. We care about engineering judgment, technical depth, communication, and the ability to turn messy ML workflows into stable platform capabilities. What You Will Own Design, build, and evolve infrastructure for ML training workflows, training deployment, experiment execution, and production handoff. Build and maintain deployment paths for models, jobs, services, and supporting infrastructure across development and production environments. Improve reliability, scalability, observability, and developer experience for ML workflows and platform tools. Define interfaces, automation, metadata, artifacts, configuration, environment management, and lifecycle boundaries for ML systems. Collaborate with research, product, data, and engineering partners to translate incomplete ML workflow needs into maintainable systems. Support production usage by building clear operational tooling, debugging paths, and safe rollout mechanisms. What We Look For Strong software engineering and infrastructure fundamentals, with experience owning production or near-production systems. Practical experience with PyTorch and ML training workflows, including job orchestration, compute environments, artifact management, and deployment automation. Solid understanding of heterogeneous computing and high-performance computing, especially for ML training or serving workloads. Good understanding of model lifecycle concerns: data, configs, checkpoints, artifacts, reproducibility, rollout, rollback, and observability. Ability to build reliable platform abstractions without hiding the important details ML practitioners need to control. Clear technical and product sense: you can prioritize platform work that unlocks real training or deployment velocity. High standards for engineering quality, including tests, documentation, debugging tools, and maintainable system design. Tech Stack You May Work With Python PyTorch Heterogeneous computing and high-performance computing ML training pipelines, job orchestration, compute scheduling, containers, and deployment automation Model artifacts, metadata, storage, experiment tracking, and configuration systems Model serving, inference deployment, APIs, queues, and observability tools Docker, CI/CD, cloud infrastructure, GPUs, and internal platform tooling Bonus Points Experience building training deployment systems, model release workflows, or ML platform tooling for research and production teams. Experience with inference deployment, model serving, online/offline evaluation, performance tuning, or rollout safety. Experience with distributed training, GPU infrastructure, workload scheduling, artifact/version management, or reproducibility tooling. Understanding of CUDA, GPU architecture, or low-level performance optimization. Experience with open-source inference and serving frameworks such as vLLM, TensorRT, Triton, or similar systems. Experience migrating ad hoc notebooks, scripts, or manual ML processes into reliable platform workflows. This Role May Not Be a Fit If You mainly want to train models personally and do not enjoy building infrastructure for others to use. You are comfortable with manual ML workflows and do not care about reproducibility, deployment, or operational quality. You prefer narrow implementation tasks and do not want to reason about system boundaries, platform UX, or long-term maintenance. You over-abstract ML workflows without understanding where researchers and engineers need control and visibility. Why This Role Matters ML teams move faster when training, deployment, and production usage are supported by reliable infrastructure instead of scattered scripts and manual processes. This role will directly shape how models move from experimentation to production, how safely they are deployed, and how efficiently the team can iterate. For the right person, it is a high-ownership platform role with deep impact on both engineering quality and ML velocity. What We Would Like to See When You Apply ML infrastructure, training platforms, deployment systems, or model serving systems you have owned. Examples of how you improved training reliability, deployment velocity, reproducibility, observability, or operational safety. Cases where you turned messy ML workflows into maintainable tools, services, or platform abstractions. Examples that show your technical judgment, communication, and ability to work across research and engineering needs.
Job Description Job Description About the Role Teserac is building neuron , a unified AI-native platform for data center observability, intelligence, and workflow automation. neuron processes real-time telemetry from thousands of sensors, meters, and control systems across heterogeneous environments - giving infrastructure owners the visibility to monitor, analyze, automate, and proactively manage power operations with full situational awareness. An embedded AI teammate serves as every operator's always-on co-pilot: detecting anomalies, correlating events, and surfacing recommendations 24/7. We are seeking an AI/ML Engineer who is excited to build intelligent systems at the intersection of applied AI and critical infrastructure. You will work across the full AI development lifecycle - from data pipelines and model integration to agentic orchestration, evaluation, and production support - collaborating closely with a small, fast-moving engineering team. This is not a research-only role, but research thinking matters here. You will be expected to read papers, stay ahead of the field, and bring ideas to the table - then build them into production systems. Who We Are Looking For We care more about how you think than how many years are on your resume. This role is open to both junior and senior candidates. What matters is: You are genuinely excited about AI and infrastructure - not just one of them You learn fast, go deep, and can hold your own in a technical debate You have the engineering fundamentals to ship reliable systems You are proactive, curious, and comfortable with a steep learning curve You want to work on something technically hard that actually matters in the physical world If you are early in your career but have strong fundamentals, a track record of self-directed learning, and a portfolio that shows you build things - we want to hear from you. What You Will Work On Multi-agent orchestration and LLM-driven triage workflows Time-series modeling for anomaly detection, failure prediction, and health forecasting on multivariate telemetry Retrieval-augmented knowledge systems for operations teams Data and ML pipelines - ingestion, ETL, and dataset construction Fine-tuning and post-training of language models for operational use cases AI observability, evaluation frameworks, and production performance benchmarking Responsibilities Design, develop, and maintain AI-powered applications and automation workflows Integrate and optimize LLM APIs for production use cases Build and refine retrieval and knowledge-augmentation pipelines Develop evaluation frameworks to benchmark AI system performance Implement monitoring, tracing, and debugging capabilities for AI systems Read and synthesize relevant research; bring ideas forward and debate them with the team Contribute to AI architecture decisions and production hardening Stay current with the rapidly evolving AI/ML landscape Requirements Required Degree in Computer Science, Machine Learning, Mathematics, or a related field - or equivalent demonstrated experience Strong proficiency in Python Solid software engineering fundamentals: testing, version control, CI/CD Experience working with LLM APIs in applied contexts Familiarity with agentic system concepts - tool/function-calling, agent frameworks Daily use of AI-assisted coding tools (Cursor, Copilot, Claude Code, etc.) Ability to read ML research papers and translate ideas into practical experiments Strong analytical thinking and clear communication - you can argue a position and update it when wrong Preferred Professional AI/ML engineering experience (any level) Experience building agentic systems using frameworks such as LangGraph or LangChain; MCP a plus Time-series modeling - forecasting and anomaly/failure prediction on multivariate data Experience fine-tuning or post-training language models PyTorch and/or model serving frameworks (e.g., vLLM) Experience building data and ML pipelines - ingestion, ETL, dataset construction Familiarity with cloud ML platforms, particularly GCP (Vertex AI) LLM evaluation and benchmarking: harness design and eval loop development Domain experience with data center or industrial telemetry, BMS/OT protocols (Niagara, BACnet/Modbus) Background in DevOps, distributed systems, or observability tooling Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Free Food & Snacks Stock Option Plan 401(k)
08/05/2026
Full time
Job Description Job Description About the Role Teserac is building neuron , a unified AI-native platform for data center observability, intelligence, and workflow automation. neuron processes real-time telemetry from thousands of sensors, meters, and control systems across heterogeneous environments - giving infrastructure owners the visibility to monitor, analyze, automate, and proactively manage power operations with full situational awareness. An embedded AI teammate serves as every operator's always-on co-pilot: detecting anomalies, correlating events, and surfacing recommendations 24/7. We are seeking an AI/ML Engineer who is excited to build intelligent systems at the intersection of applied AI and critical infrastructure. You will work across the full AI development lifecycle - from data pipelines and model integration to agentic orchestration, evaluation, and production support - collaborating closely with a small, fast-moving engineering team. This is not a research-only role, but research thinking matters here. You will be expected to read papers, stay ahead of the field, and bring ideas to the table - then build them into production systems. Who We Are Looking For We care more about how you think than how many years are on your resume. This role is open to both junior and senior candidates. What matters is: You are genuinely excited about AI and infrastructure - not just one of them You learn fast, go deep, and can hold your own in a technical debate You have the engineering fundamentals to ship reliable systems You are proactive, curious, and comfortable with a steep learning curve You want to work on something technically hard that actually matters in the physical world If you are early in your career but have strong fundamentals, a track record of self-directed learning, and a portfolio that shows you build things - we want to hear from you. What You Will Work On Multi-agent orchestration and LLM-driven triage workflows Time-series modeling for anomaly detection, failure prediction, and health forecasting on multivariate telemetry Retrieval-augmented knowledge systems for operations teams Data and ML pipelines - ingestion, ETL, and dataset construction Fine-tuning and post-training of language models for operational use cases AI observability, evaluation frameworks, and production performance benchmarking Responsibilities Design, develop, and maintain AI-powered applications and automation workflows Integrate and optimize LLM APIs for production use cases Build and refine retrieval and knowledge-augmentation pipelines Develop evaluation frameworks to benchmark AI system performance Implement monitoring, tracing, and debugging capabilities for AI systems Read and synthesize relevant research; bring ideas forward and debate them with the team Contribute to AI architecture decisions and production hardening Stay current with the rapidly evolving AI/ML landscape Requirements Required Degree in Computer Science, Machine Learning, Mathematics, or a related field - or equivalent demonstrated experience Strong proficiency in Python Solid software engineering fundamentals: testing, version control, CI/CD Experience working with LLM APIs in applied contexts Familiarity with agentic system concepts - tool/function-calling, agent frameworks Daily use of AI-assisted coding tools (Cursor, Copilot, Claude Code, etc.) Ability to read ML research papers and translate ideas into practical experiments Strong analytical thinking and clear communication - you can argue a position and update it when wrong Preferred Professional AI/ML engineering experience (any level) Experience building agentic systems using frameworks such as LangGraph or LangChain; MCP a plus Time-series modeling - forecasting and anomaly/failure prediction on multivariate data Experience fine-tuning or post-training language models PyTorch and/or model serving frameworks (e.g., vLLM) Experience building data and ML pipelines - ingestion, ETL, dataset construction Familiarity with cloud ML platforms, particularly GCP (Vertex AI) LLM evaluation and benchmarking: harness design and eval loop development Domain experience with data center or industrial telemetry, BMS/OT protocols (Niagara, BACnet/Modbus) Background in DevOps, distributed systems, or observability tooling Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Free Food & Snacks Stock Option Plan 401(k)
Job Description Job Description At ASAPP, our mission is simple: deliver the best AI-powered customer experience-faster than anyone else. To achieve that, we're guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We're seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it's Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India-embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we'd love to talk. This is more than a job-it's a journey. Site Reliability Engineers (SREs) are responsible for the overall performance and reliability of ASAPP's infrastructure and products. The team owns the entire infrastructure stacks. SREs design and implement the tools that automate building reliable and performant systems. We emphasize building tools over manual processes. We implement, not administer. We're obsessed with automation, not repetition. Our job is to focus on building reliable infrastructure and tools for our product teams so that they can solve customer problems and deliver new features, not reinvent platforms. What you'll do Work with product engineering teams on service architecture and implementation Deliver Infrastructure configuration as code and automate everything Direct and implement monitoring and alerting systems to support rapid problem diagnosis Perform Root Cause Analysis and design and deliver resolutions Work on our Kubernetes / AWS infrastructure to support our product engineers Design secure and performant networking solutions in our production systems What you'll need +4 years of relevant experience bringing software to production at high scale Participation in on-call rotation, triaging and addressing production issues Obsession with automation and instrumentation Understanding of complex systems and failure scenarios Excellent communication skills Knowledge of AWS services, containers and container management frameworks Familiarity with Message Bus based systems and distributed architectures Proficiency in Terraform , Python and/or Go What we'd like to see BS or MS degree in the Computer Science field, or equivalent hands-on experience. Experience in product oriented environments Scalable distributed applications experience Benefits Competitive compensation with stock options Comprehensive medical, vision, and dental insurance 401k matching Fitness and wellness stipend Mobile phone reimbursement Mental well-being benefits Professional learning and development stipend Parental leave, including adoptive and foster parents 3 weeks paid time off (increases with tenure) and unlimited sick leave Compensation is a combination of salary and performance bonus Separately, you will also receive an equity grant ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at to obtain assistance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
08/05/2026
Full time
Job Description Job Description At ASAPP, our mission is simple: deliver the best AI-powered customer experience-faster than anyone else. To achieve that, we're guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We're seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it's Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India-embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we'd love to talk. This is more than a job-it's a journey. Site Reliability Engineers (SREs) are responsible for the overall performance and reliability of ASAPP's infrastructure and products. The team owns the entire infrastructure stacks. SREs design and implement the tools that automate building reliable and performant systems. We emphasize building tools over manual processes. We implement, not administer. We're obsessed with automation, not repetition. Our job is to focus on building reliable infrastructure and tools for our product teams so that they can solve customer problems and deliver new features, not reinvent platforms. What you'll do Work with product engineering teams on service architecture and implementation Deliver Infrastructure configuration as code and automate everything Direct and implement monitoring and alerting systems to support rapid problem diagnosis Perform Root Cause Analysis and design and deliver resolutions Work on our Kubernetes / AWS infrastructure to support our product engineers Design secure and performant networking solutions in our production systems What you'll need +4 years of relevant experience bringing software to production at high scale Participation in on-call rotation, triaging and addressing production issues Obsession with automation and instrumentation Understanding of complex systems and failure scenarios Excellent communication skills Knowledge of AWS services, containers and container management frameworks Familiarity with Message Bus based systems and distributed architectures Proficiency in Terraform , Python and/or Go What we'd like to see BS or MS degree in the Computer Science field, or equivalent hands-on experience. Experience in product oriented environments Scalable distributed applications experience Benefits Competitive compensation with stock options Comprehensive medical, vision, and dental insurance 401k matching Fitness and wellness stipend Mobile phone reimbursement Mental well-being benefits Professional learning and development stipend Parental leave, including adoptive and foster parents 3 weeks paid time off (increases with tenure) and unlimited sick leave Compensation is a combination of salary and performance bonus Separately, you will also receive an equity grant ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at to obtain assistance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description About Cyngn Based in Mountain View, CA, Cyngn is a publicly-traded autonomous technology company. We deploy self-driving industrial vehicles like forklifts and tuggers to factories, warehouses, and other facilities throughout North America. To build this emergent technology, we are looking for innovative, motivated, and experienced leaders to join us and move this field forward. If you like to build, tinker, and create with a team of trusted and passionate colleagues, then Cyngn is the place for you. Key reasons to join Cyngn: We are small and big. With under 100 employees, Cyngn operates with the energy of a startup. On the other hand, we're publicly traded. This means our employees not only work in close-knit teams with mentorship from company leaders-they also get access to the liquidity of our publicly-traded equity. We build today and deploy tomorrow. Our autonomous vehicles aren't just test concepts-they're deployed to real clients right now. That means your work will have a tangible, visible impact. We aren't robots. We just develop them. We're a welcoming, diverse team of sharp thinkers and kind humans. Collaboration and trust drive our creative environment. At Cyngn, everyone's perspective matters-and that's what powers our innovation. About this role: Cyngn builds autonomous industrial vehicle solutions that run in real warehouses and outdoor yards-not demos. As a Robotics Integration Engineer (Mid-Junior) , you'll help bring autonomy to life by integrating hardware + sensors + vehicle software into a reliable, production-ready stack. This is a hands-on role working with Linux systems , real sensors, and real vehicles-partnering closely with senior robotics, autonomy, and platform engineers to ship systems that are stable, debuggable, and performant in industrial environments. Responsibilities Integrate and validate sensors such as LiDAR, cameras, IMU/GNSS , and other vehicle hardware. Own mission-critical system pieces: state management , health monitoring, diagnostics, logging, and fleet-ready tooling. Work on vehicle communications including CAN bus (interfaces, message handling, reliability, basic ECU/firmware touchpoints). Build and maintain the glue that makes the stack work: drivers, bring-up scripts, config management, calibration workflows , and time synchronization basics. Troubleshoot complex issues across hardware + software + networking (timing drift, dropped frames, driver issues, flaky connections, bandwidth constraints). Profile and optimize performance for real-time-ish workloads (high-bandwidth sensor streams, CPU/memory bottlenecks, startup stability). Help create and maintain integration tests and validation workflows (reproducible tests, automated checks, regression catches, log replay). Collaborate across perception, localization, controls, and product teams to integrate systems cleanly and ship improvements quickly. Write clear documentation for integration procedures, system configuration, and "how to debug this when it breaks." Qualifications 2-4+ years in robotics integration, autonomy, embedded/systems engineering, or adjacent experience working close to hardware. Strong programming ability in: C++ (systems/performance -critical code) Python (tooling, automation, integration glue) Shell scripting (Linux workflows, debugging, automation) Solid experience with Linux (Ubuntu) , including building, packaging, and running systems in the field. Comfort with sensor + hardware bring-up (drivers, calibration workflows, time sync concepts, logs, reproducible setup). Understanding of networking fundamentals (TCP/UDP, bandwidth/latency tradeoffs, basic multicast, and debugging with common tools). Strong debugging instincts: you can form a hypothesis, gather evidence, and drive to root cause across layers. Clear communicator with good documentation habits and a low-ego, team-first approach. Bonus Qualifications Experience with ROS 2 (nodes, launch, TF2, bags, QoS) or other robotics middleware frameworks. Experience with CAN tooling (SocketCAN, DBC workflows) and/or ECU/firmware update flows. Experience with containerized deployments (e.g., Docker) or production deployment patterns on vehicles. Familiarity with profiling tools (perf, top/htop, valgrind, gdb) and performance tuning. Exposure to OTA / device management systems (e.g., AWS Greengrass) or fleet rollout practices. Understanding of safety-oriented development practices (fault handling, watchdogs, redundancy concepts). Experience with simulation environments (e.g., NVIDIA Isaac Sim , Gazebo, or similar) for integration and regression testing. CI/CD experience for robotics stacks (automated builds/tests, hardware-in-the-loop or log replay workflows). Benefits & Perks Health benefits (Medical, Dental, Vision, HSA and FSA (Health & Dependent Daycare), Employee Assistance Program, 1:1 Health Concierge) Life, Short-term and long-term disability insurance (Cyngn funds 100% of premiums) Company 401(k) Commuter Benefits Flexible vacation policy Remote or hybrid work opportunities Sabbatical leave opportunity after 5 years with the company Paid Parental Leave Daily lunches for in-office employees Monthly meal and tech allowances for remote employees Please note salary range is for Bay Area residents - we're still accepting remote applicants! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
08/05/2026
Full time
Job Description Job Description About Cyngn Based in Mountain View, CA, Cyngn is a publicly-traded autonomous technology company. We deploy self-driving industrial vehicles like forklifts and tuggers to factories, warehouses, and other facilities throughout North America. To build this emergent technology, we are looking for innovative, motivated, and experienced leaders to join us and move this field forward. If you like to build, tinker, and create with a team of trusted and passionate colleagues, then Cyngn is the place for you. Key reasons to join Cyngn: We are small and big. With under 100 employees, Cyngn operates with the energy of a startup. On the other hand, we're publicly traded. This means our employees not only work in close-knit teams with mentorship from company leaders-they also get access to the liquidity of our publicly-traded equity. We build today and deploy tomorrow. Our autonomous vehicles aren't just test concepts-they're deployed to real clients right now. That means your work will have a tangible, visible impact. We aren't robots. We just develop them. We're a welcoming, diverse team of sharp thinkers and kind humans. Collaboration and trust drive our creative environment. At Cyngn, everyone's perspective matters-and that's what powers our innovation. About this role: Cyngn builds autonomous industrial vehicle solutions that run in real warehouses and outdoor yards-not demos. As a Robotics Integration Engineer (Mid-Junior) , you'll help bring autonomy to life by integrating hardware + sensors + vehicle software into a reliable, production-ready stack. This is a hands-on role working with Linux systems , real sensors, and real vehicles-partnering closely with senior robotics, autonomy, and platform engineers to ship systems that are stable, debuggable, and performant in industrial environments. Responsibilities Integrate and validate sensors such as LiDAR, cameras, IMU/GNSS , and other vehicle hardware. Own mission-critical system pieces: state management , health monitoring, diagnostics, logging, and fleet-ready tooling. Work on vehicle communications including CAN bus (interfaces, message handling, reliability, basic ECU/firmware touchpoints). Build and maintain the glue that makes the stack work: drivers, bring-up scripts, config management, calibration workflows , and time synchronization basics. Troubleshoot complex issues across hardware + software + networking (timing drift, dropped frames, driver issues, flaky connections, bandwidth constraints). Profile and optimize performance for real-time-ish workloads (high-bandwidth sensor streams, CPU/memory bottlenecks, startup stability). Help create and maintain integration tests and validation workflows (reproducible tests, automated checks, regression catches, log replay). Collaborate across perception, localization, controls, and product teams to integrate systems cleanly and ship improvements quickly. Write clear documentation for integration procedures, system configuration, and "how to debug this when it breaks." Qualifications 2-4+ years in robotics integration, autonomy, embedded/systems engineering, or adjacent experience working close to hardware. Strong programming ability in: C++ (systems/performance -critical code) Python (tooling, automation, integration glue) Shell scripting (Linux workflows, debugging, automation) Solid experience with Linux (Ubuntu) , including building, packaging, and running systems in the field. Comfort with sensor + hardware bring-up (drivers, calibration workflows, time sync concepts, logs, reproducible setup). Understanding of networking fundamentals (TCP/UDP, bandwidth/latency tradeoffs, basic multicast, and debugging with common tools). Strong debugging instincts: you can form a hypothesis, gather evidence, and drive to root cause across layers. Clear communicator with good documentation habits and a low-ego, team-first approach. Bonus Qualifications Experience with ROS 2 (nodes, launch, TF2, bags, QoS) or other robotics middleware frameworks. Experience with CAN tooling (SocketCAN, DBC workflows) and/or ECU/firmware update flows. Experience with containerized deployments (e.g., Docker) or production deployment patterns on vehicles. Familiarity with profiling tools (perf, top/htop, valgrind, gdb) and performance tuning. Exposure to OTA / device management systems (e.g., AWS Greengrass) or fleet rollout practices. Understanding of safety-oriented development practices (fault handling, watchdogs, redundancy concepts). Experience with simulation environments (e.g., NVIDIA Isaac Sim , Gazebo, or similar) for integration and regression testing. CI/CD experience for robotics stacks (automated builds/tests, hardware-in-the-loop or log replay workflows). Benefits & Perks Health benefits (Medical, Dental, Vision, HSA and FSA (Health & Dependent Daycare), Employee Assistance Program, 1:1 Health Concierge) Life, Short-term and long-term disability insurance (Cyngn funds 100% of premiums) Company 401(k) Commuter Benefits Flexible vacation policy Remote or hybrid work opportunities Sabbatical leave opportunity after 5 years with the company Paid Parental Leave Daily lunches for in-office employees Monthly meal and tech allowances for remote employees Please note salary range is for Bay Area residents - we're still accepting remote applicants! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Zilliz is a fast-growing startup developing the industry's leading vector database for enterprise-grade AI. Founded by the engineers behind Milvus, the world's most popular open-source vector database, the company builds next-generation database technologies to help organizations quickly create AI applications. On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization. We're entering our next phase of 10x growth; more customers, larger datasets, and far higher expectations for reliability. You'll join a small, fast-moving Cloud Platform team that operates large-scale, multi-cloud, distributed database systems in production. This is a high-ownership role for engineers who want to move fast, build automation instead of toil, and take real responsibility for production stability. What you will do: Own the reliability, availability, and production stability of Zilliz Cloud as we scale through the next stage of growth Debug complex production issues across Kubernetes, cloud infrastructure, networking, storage, and distributed database systems Build automation and diagnostic tooling; log analysis, alert correlation, incident investigation, runbook automation, and remediation workflows so problems get solved once, not repeatedly Turn recurring incidents into reusable tools, automation, documentation, and product improvements Improve observability across latency, availability, throughput, and resource efficiency Partner with database and infrastructure engineers to make Zilliz Cloud more reliable, scalable, and automated What we are looking for: 3+ years building or operating production cloud systems, infrastructure platforms, database systems, or large-scale online services Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience Strong hands-on experience with Kubernetes, Docker, and at least one major cloud platform (AWS, GCP, or Azure) Solid understanding of distributed systems; availability, scalability, performance, failure recovery, and operational tradeoffs Experience with distributed databases, storage systems, search systems, or large-scale online systems is a strong plus Experience operating highly multi-tenant systems or large infrastructure fleets; thousands of nodes, clusters, tenants, or customer deployments is especially valuable Familiarity with modern cloud operations tooling such as Terraform, Helm, Argo CD, Prometheus, Grafana, and CI/CD systems Strong bias for action, and the drive to thrive in a fast-paced, rapidly scaling environment How we operate: High ownership: You own production reliability end-to-end. The whole system, not a slice of it. High autonomy, high trust, minimal process. Fast and focused: We ship often and keep a high bar. This team suits engineers who want velocity and a steep growth curve over red tape. Globally distributed: We work closely with our core engineering teams across APAC. Occasional early morning or evening syncs in exchange for an on-call setup designed around timezone coverage, not overnight pages. Zilliz is an Equal Opportunity Employer and welcomes people from all backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment regardless of race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
08/05/2026
Full time
Job Description Job Description Zilliz is a fast-growing startup developing the industry's leading vector database for enterprise-grade AI. Founded by the engineers behind Milvus, the world's most popular open-source vector database, the company builds next-generation database technologies to help organizations quickly create AI applications. On a mission to democratize AI, Zilliz is committed to simplifying data management for AI applications and making vector databases accessible to every organization. We're entering our next phase of 10x growth; more customers, larger datasets, and far higher expectations for reliability. You'll join a small, fast-moving Cloud Platform team that operates large-scale, multi-cloud, distributed database systems in production. This is a high-ownership role for engineers who want to move fast, build automation instead of toil, and take real responsibility for production stability. What you will do: Own the reliability, availability, and production stability of Zilliz Cloud as we scale through the next stage of growth Debug complex production issues across Kubernetes, cloud infrastructure, networking, storage, and distributed database systems Build automation and diagnostic tooling; log analysis, alert correlation, incident investigation, runbook automation, and remediation workflows so problems get solved once, not repeatedly Turn recurring incidents into reusable tools, automation, documentation, and product improvements Improve observability across latency, availability, throughput, and resource efficiency Partner with database and infrastructure engineers to make Zilliz Cloud more reliable, scalable, and automated What we are looking for: 3+ years building or operating production cloud systems, infrastructure platforms, database systems, or large-scale online services Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience Strong hands-on experience with Kubernetes, Docker, and at least one major cloud platform (AWS, GCP, or Azure) Solid understanding of distributed systems; availability, scalability, performance, failure recovery, and operational tradeoffs Experience with distributed databases, storage systems, search systems, or large-scale online systems is a strong plus Experience operating highly multi-tenant systems or large infrastructure fleets; thousands of nodes, clusters, tenants, or customer deployments is especially valuable Familiarity with modern cloud operations tooling such as Terraform, Helm, Argo CD, Prometheus, Grafana, and CI/CD systems Strong bias for action, and the drive to thrive in a fast-paced, rapidly scaling environment How we operate: High ownership: You own production reliability end-to-end. The whole system, not a slice of it. High autonomy, high trust, minimal process. Fast and focused: We ship often and keep a high bar. This team suits engineers who want velocity and a steep growth curve over red tape. Globally distributed: We work closely with our core engineering teams across APAC. Occasional early morning or evening syncs in exchange for an on-call setup designed around timezone coverage, not overnight pages. Zilliz is an Equal Opportunity Employer and welcomes people from all backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment regardless of race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is one of the world's leading cloud contact center platforms. Our AI-powered Automated Quality Management (AQM) product is transforming how enterprises measure, evaluate, and improve agent and interaction quality at scale. As we build out our dedicated AQM Prompt Engineering capability within Specialized Services, we are hiring a Senior WEM AQM Prompt Engineer to lead and shape this practice. This senior role goes beyond hands-on prompt design. You will be the technical authority for Five9 AQM prompt engineering - setting standards, building reusable assets, mentoring the Prompt Engineer team, and acting as the go-to expert for complex customer escalations and pre-sales engagements. If you have spent a significant portion of your career building sophisticated Speech Analytics programs in Verint, NICE, or Genesys - and you have developed serious prompt engineering skills alongside that domain expertise - this role was designed for you. Why Your Speech Analytics Background is the Foundation for This Role Building effective AQM prompts follows the same disciplined, iterative methodology that defines expert-level Speech Analytics category design: Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine prompt intent & evaluation scopeSelect & tag representative call samplesSelect evaluation call samplesIteratively tune keyword / phrase setsIteratively refine prompt wording & logicTest against live call trafficTest prompt outputs against real callsValidate recall & precision metricsValidate pass / fail accuracy metricsDocument & hand off to QA teamDocument prompts for QA workflow At the senior level, this role adds a leadership and practice-building dimension: you will set the standards the rest of the Prompt Engineering team follows and serve as the technical authority across the most complex customer engagements. Key Responsibilities - Practice Leadership • Serve as the technical lead and subject matter authority for Five9 AQM Prompt Engineering within Specialized Services. • Define and own the prompt engineering methodology, standards, quality gates, and best practice documentation for the team. • Build and maintain a curated, reusable prompt library of validated evaluation templates spanning key verticals and QM use cases. • Mentor and technically guide the WEM AQM Prompt Engineer team (x3), conducting prompt reviews and providing structured feedback. • Drive continuous improvement of the team's prompt design process based on performance data, customer outcomes, and LLM platform developments. Key Responsibilities - Customer Delivery • Lead prompt engineering on the most complex and high-value AQM customer engagements, from initial scoping through production deployment. • Act as the senior escalation point for prompt performance issues, failure analysis, and remediation on live customer deployments. • Partner with customers at senior stakeholder level to translate QM strategy and compliance requirements into precise, measurable AQM evaluation criteria. • Design and execute prompt validation frameworks - including representative call sampling, precision/recall analysis, and A/B prompt testing - to ensure accuracy before production release. Key Responsibilities - Product & Pre-Sales Collaboration • Serve as the Prompt Engineering SME in pre-sales engagements, demonstrating Five9 AQM capabilities and advising prospective customers on prompt-driven evaluation design. • Provide structured product feedback to the Five9 AQM product team based on field experience, identifying gaps, limitations, and enhancement opportunities. • Develop and deliver internal training and enablement for consultants and implementation staff on AQM prompt engineering techniques. • Represent the Prompt Engineering practice in cross-functional forums and contribute to go-to-market materials, customer case studies, and thought leadership content. Key Requirements • Minimum 5 years' hands-on experience as a Speech Analytics Lead, Senior QM Analyst, or WEM Consultant with deep expertise in category/topic design, program governance, and optimization in Verint (Categories/Category Sets), NICE CXne (Category Sets), Genesys (Topics), or equivalent - at a seniority level sufficient to have owned or led an analytics program. • Formal prompt engineering qualification or a verifiable, substantive portfolio of production-grade prompt design work, including evidence of iterative refinement, performance measurement, and documentation. • Demonstrable understanding of LLM behavior - including how prompt structure, instruction framing, persona assignment, chain-of-thought, and few-shot examples affect model outputs. • Strong background in Quality Management design: experience building evaluation frameworks, scorecard design, calibration processes, and QM governance. • Experience leading or mentoring technical team members in a delivery or consulting environment. • Proven track record of translating complex business requirements into structured, testable, and scalable technical solutions. • Excellent written and verbal communication skills; comfortable presenting to senior client stakeholders and internal leadership. • BA/BS or equivalent experience; advanced degree in a relevant discipline is advantageous. Preferred Qualifications • Formal prompt engineering certification: DeepLearning.AI Prompt Engineering for Developers, Anthropic Prompt Engineering, OpenAI Prompt Engineering, DAIR.AI Prompt Engineering Guide, or equivalent industry-recognized program. • Direct experience with one or more leading LLM platforms at an advanced level (OpenAI GPT-4+, Anthropic Claude, Google Gemini, Meta Llama, or similar), including API usage, system prompt design, and evaluation harness development. • Prior hands-on experience with Five9 AQM or another AI-native QM solution (e.g., NICE Enlighten QM, Genesys Cloud AI Quality, Medallia, Qualtrics). • Experience contributing to or owning a Speech Analytics or QM center of excellence - including methodology documentation, internal training, and cross-client best practice standardization. • Familiarity with prompt evaluation frameworks (e.g., LLM-as-judge, human-in-the-loop evaluation pipelines, or equivalent). • Exposure to NLP concepts - tokenization, embeddings, semantic similarity - sufficient to reason about why a prompt succeeds or fails. • Experience with JSON, Python scripting, or no-code automation tools as applied to prompt testing and workflow automation. • Background in contact center compliance-driven QM (financial services, healthcare, utilities) where regulatory accuracy requirements add additional complexity to evaluation design. Key Competencies • Technical Authority - recognized internally and externally as the go-to expert on LLM prompt design for contact Centre quality evaluation. • Analytical Rigor - applies statistical thinking and structured measurement to validate and continuously improve prompt performance. • Linguistic Mastery - exceptional command of written instruction; understands how nuance, framing, and ambiguity in prompt language directly influence AI outputs. • Leadership & Coaching - ability to elevate the capability of others through structured mentoring, peer review, and knowledge transfer. • Strategic Customer Engagement - trusted advisor to senior client stakeholders on the use of AI in quality management. • Innovation Orientation - proactively monitors the LLM landscape and identifies opportunities to improve Five9 AQM prompt design practices. • Operational Excellence - drives the team toward repeatable, scalable processes without sacrificing quality or creativity. About Five9 WEM Specialized Services The Specialized Services team within Five9 Professional Services delivers expert-led implementation, optimization, and advisory engagements across the Five9 WEM portfolio. Our AQM Prompt Engineering practice is a newly established Centre of excellence, designed to ensure that customers realize the full potential of Five9's AI-powered quality management capabilities. As the founding senior hire into this practice, the Senior WEM AQM Prompt Engineer will have a rare opportunity to define how prompt engineering is done at Five9 - and to build something genuinely new. Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally . click apply for full job details
08/05/2026
Full time
Job Description Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is one of the world's leading cloud contact center platforms. Our AI-powered Automated Quality Management (AQM) product is transforming how enterprises measure, evaluate, and improve agent and interaction quality at scale. As we build out our dedicated AQM Prompt Engineering capability within Specialized Services, we are hiring a Senior WEM AQM Prompt Engineer to lead and shape this practice. This senior role goes beyond hands-on prompt design. You will be the technical authority for Five9 AQM prompt engineering - setting standards, building reusable assets, mentoring the Prompt Engineer team, and acting as the go-to expert for complex customer escalations and pre-sales engagements. If you have spent a significant portion of your career building sophisticated Speech Analytics programs in Verint, NICE, or Genesys - and you have developed serious prompt engineering skills alongside that domain expertise - this role was designed for you. Why Your Speech Analytics Background is the Foundation for This Role Building effective AQM prompts follows the same disciplined, iterative methodology that defines expert-level Speech Analytics category design: Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine prompt intent & evaluation scopeSelect & tag representative call samplesSelect evaluation call samplesIteratively tune keyword / phrase setsIteratively refine prompt wording & logicTest against live call trafficTest prompt outputs against real callsValidate recall & precision metricsValidate pass / fail accuracy metricsDocument & hand off to QA teamDocument prompts for QA workflow At the senior level, this role adds a leadership and practice-building dimension: you will set the standards the rest of the Prompt Engineering team follows and serve as the technical authority across the most complex customer engagements. Key Responsibilities - Practice Leadership • Serve as the technical lead and subject matter authority for Five9 AQM Prompt Engineering within Specialized Services. • Define and own the prompt engineering methodology, standards, quality gates, and best practice documentation for the team. • Build and maintain a curated, reusable prompt library of validated evaluation templates spanning key verticals and QM use cases. • Mentor and technically guide the WEM AQM Prompt Engineer team (x3), conducting prompt reviews and providing structured feedback. • Drive continuous improvement of the team's prompt design process based on performance data, customer outcomes, and LLM platform developments. Key Responsibilities - Customer Delivery • Lead prompt engineering on the most complex and high-value AQM customer engagements, from initial scoping through production deployment. • Act as the senior escalation point for prompt performance issues, failure analysis, and remediation on live customer deployments. • Partner with customers at senior stakeholder level to translate QM strategy and compliance requirements into precise, measurable AQM evaluation criteria. • Design and execute prompt validation frameworks - including representative call sampling, precision/recall analysis, and A/B prompt testing - to ensure accuracy before production release. Key Responsibilities - Product & Pre-Sales Collaboration • Serve as the Prompt Engineering SME in pre-sales engagements, demonstrating Five9 AQM capabilities and advising prospective customers on prompt-driven evaluation design. • Provide structured product feedback to the Five9 AQM product team based on field experience, identifying gaps, limitations, and enhancement opportunities. • Develop and deliver internal training and enablement for consultants and implementation staff on AQM prompt engineering techniques. • Represent the Prompt Engineering practice in cross-functional forums and contribute to go-to-market materials, customer case studies, and thought leadership content. Key Requirements • Minimum 5 years' hands-on experience as a Speech Analytics Lead, Senior QM Analyst, or WEM Consultant with deep expertise in category/topic design, program governance, and optimization in Verint (Categories/Category Sets), NICE CXne (Category Sets), Genesys (Topics), or equivalent - at a seniority level sufficient to have owned or led an analytics program. • Formal prompt engineering qualification or a verifiable, substantive portfolio of production-grade prompt design work, including evidence of iterative refinement, performance measurement, and documentation. • Demonstrable understanding of LLM behavior - including how prompt structure, instruction framing, persona assignment, chain-of-thought, and few-shot examples affect model outputs. • Strong background in Quality Management design: experience building evaluation frameworks, scorecard design, calibration processes, and QM governance. • Experience leading or mentoring technical team members in a delivery or consulting environment. • Proven track record of translating complex business requirements into structured, testable, and scalable technical solutions. • Excellent written and verbal communication skills; comfortable presenting to senior client stakeholders and internal leadership. • BA/BS or equivalent experience; advanced degree in a relevant discipline is advantageous. Preferred Qualifications • Formal prompt engineering certification: DeepLearning.AI Prompt Engineering for Developers, Anthropic Prompt Engineering, OpenAI Prompt Engineering, DAIR.AI Prompt Engineering Guide, or equivalent industry-recognized program. • Direct experience with one or more leading LLM platforms at an advanced level (OpenAI GPT-4+, Anthropic Claude, Google Gemini, Meta Llama, or similar), including API usage, system prompt design, and evaluation harness development. • Prior hands-on experience with Five9 AQM or another AI-native QM solution (e.g., NICE Enlighten QM, Genesys Cloud AI Quality, Medallia, Qualtrics). • Experience contributing to or owning a Speech Analytics or QM center of excellence - including methodology documentation, internal training, and cross-client best practice standardization. • Familiarity with prompt evaluation frameworks (e.g., LLM-as-judge, human-in-the-loop evaluation pipelines, or equivalent). • Exposure to NLP concepts - tokenization, embeddings, semantic similarity - sufficient to reason about why a prompt succeeds or fails. • Experience with JSON, Python scripting, or no-code automation tools as applied to prompt testing and workflow automation. • Background in contact center compliance-driven QM (financial services, healthcare, utilities) where regulatory accuracy requirements add additional complexity to evaluation design. Key Competencies • Technical Authority - recognized internally and externally as the go-to expert on LLM prompt design for contact Centre quality evaluation. • Analytical Rigor - applies statistical thinking and structured measurement to validate and continuously improve prompt performance. • Linguistic Mastery - exceptional command of written instruction; understands how nuance, framing, and ambiguity in prompt language directly influence AI outputs. • Leadership & Coaching - ability to elevate the capability of others through structured mentoring, peer review, and knowledge transfer. • Strategic Customer Engagement - trusted advisor to senior client stakeholders on the use of AI in quality management. • Innovation Orientation - proactively monitors the LLM landscape and identifies opportunities to improve Five9 AQM prompt design practices. • Operational Excellence - drives the team toward repeatable, scalable processes without sacrificing quality or creativity. About Five9 WEM Specialized Services The Specialized Services team within Five9 Professional Services delivers expert-led implementation, optimization, and advisory engagements across the Five9 WEM portfolio. Our AQM Prompt Engineering practice is a newly established Centre of excellence, designed to ensure that customers realize the full potential of Five9's AI-powered quality management capabilities. As the founding senior hire into this practice, the Senior WEM AQM Prompt Engineer will have a rare opportunity to define how prompt engineering is done at Five9 - and to build something genuinely new. Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally . click apply for full job details
Job Description Job Description Senior Site Reliability Engineer (Payments Infrastructure) Kody is seeking a Senior Site Reliability Engineer to ensure the reliability, availability, scalability, and operational excellence of our global payment platform. You will own production observability, incident response, service-level management, and cloud infrastructure reliability across mission-critical payment processing systems operating in Europe, Asia, and North America. Responsibilities Participate in a follow-the-sun production on-call rotation as a primary incident responder. Diagnose, triage, mitigate, and coordinate resolution of production incidents across payment services, Kubernetes platforms, databases, messaging systems, and cloud infrastructure. Define and maintain SLOs, SLIs, error budgets, alerting standards, and operational readiness processes. Drive reliability improvements through automation, observability, capacity planning, performance optimization, and post-incident reviews. Partner with engineering teams to improve resilience, security, and operational maturity in PCI-DSS-regulated environments. Lead incident management during SEV1/SEV2 events and improve response effectiveness and MTTR. Cross-Border Collaboration: Act as a key technical bridge between our US operations and international engineering hubs, leveraging bilingual communication to streamline complex technical alignment. Requirements 5+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or Cloud Infrastructure roles supporting mission-critical production systems. Strong hands-on experience with AWS, Kubernetes (EKS), Terraform, PostgreSQL, Redis, Kafka, Linux, networking, and modern observability platforms. Deep understanding of distributed systems, cloud-native architectures, high availability, disaster recovery, capacity planning, and performance optimization. Proven experience operating payment, banking, fintech, or other highly regulated systems with stringent security, compliance, and uptime requirements. Strong knowledge of SRE principles, including SLOs, SLIs, error budgets, incident management, alert governance, and operational excellence. Leadership & Operational Excellence Demonstrates strong ownership and accountability, taking end-to-end responsibility for service reliability and customer impact. Possesses a strong sense of urgency during production incidents while maintaining sound judgment and structured decision-making under pressure. Applies a systematic and methodical approach to troubleshooting, root-cause analysis, and incident resolution in complex distributed environments. Data-driven mindset with the ability to leverage metrics, telemetry, trends, and service-level indicators to prioritize reliability investments and operational improvements. Continuously drives engineering excellence through iterative improvement, automation, standardization, and elimination of operational toil. Proven ability to lead cross-functional incident response efforts, coordinate stakeholders, and communicate effectively during high-severity production events. Champions a culture of operational readiness, continuous learning, post-incident improvement, and blameless accountability. Demonstrates strong mentoring and technical leadership skills, influencing engineering teams to build reliable, scalable, and resilient systems by design. Benefits Competitive packages aligned with California market standards Lead a dynamic and innovative team in a very rapidly growing company Collaborative, inclusive environment where your contributions are recognized and valued
08/05/2026
Full time
Job Description Job Description Senior Site Reliability Engineer (Payments Infrastructure) Kody is seeking a Senior Site Reliability Engineer to ensure the reliability, availability, scalability, and operational excellence of our global payment platform. You will own production observability, incident response, service-level management, and cloud infrastructure reliability across mission-critical payment processing systems operating in Europe, Asia, and North America. Responsibilities Participate in a follow-the-sun production on-call rotation as a primary incident responder. Diagnose, triage, mitigate, and coordinate resolution of production incidents across payment services, Kubernetes platforms, databases, messaging systems, and cloud infrastructure. Define and maintain SLOs, SLIs, error budgets, alerting standards, and operational readiness processes. Drive reliability improvements through automation, observability, capacity planning, performance optimization, and post-incident reviews. Partner with engineering teams to improve resilience, security, and operational maturity in PCI-DSS-regulated environments. Lead incident management during SEV1/SEV2 events and improve response effectiveness and MTTR. Cross-Border Collaboration: Act as a key technical bridge between our US operations and international engineering hubs, leveraging bilingual communication to streamline complex technical alignment. Requirements 5+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or Cloud Infrastructure roles supporting mission-critical production systems. Strong hands-on experience with AWS, Kubernetes (EKS), Terraform, PostgreSQL, Redis, Kafka, Linux, networking, and modern observability platforms. Deep understanding of distributed systems, cloud-native architectures, high availability, disaster recovery, capacity planning, and performance optimization. Proven experience operating payment, banking, fintech, or other highly regulated systems with stringent security, compliance, and uptime requirements. Strong knowledge of SRE principles, including SLOs, SLIs, error budgets, incident management, alert governance, and operational excellence. Leadership & Operational Excellence Demonstrates strong ownership and accountability, taking end-to-end responsibility for service reliability and customer impact. Possesses a strong sense of urgency during production incidents while maintaining sound judgment and structured decision-making under pressure. Applies a systematic and methodical approach to troubleshooting, root-cause analysis, and incident resolution in complex distributed environments. Data-driven mindset with the ability to leverage metrics, telemetry, trends, and service-level indicators to prioritize reliability investments and operational improvements. Continuously drives engineering excellence through iterative improvement, automation, standardization, and elimination of operational toil. Proven ability to lead cross-functional incident response efforts, coordinate stakeholders, and communicate effectively during high-severity production events. Champions a culture of operational readiness, continuous learning, post-incident improvement, and blameless accountability. Demonstrates strong mentoring and technical leadership skills, influencing engineering teams to build reliable, scalable, and resilient systems by design. Benefits Competitive packages aligned with California market standards Lead a dynamic and innovative team in a very rapidly growing company Collaborative, inclusive environment where your contributions are recognized and valued