Job Title: Sr. Internal Communications & SharePoint Content Specialist Location: Mclean, VA (Fully Onsite) Duration: Contract TO HIRE Job id - 178395 Must Have Qualifications: Ideal candidate will have strong writing and editing skills, experience drafting / developing business communications, creating and updating job aids, and supporting ongoing content updates. Candidate must have change management experience, strong operational coordination / logistics skills, proficient in Microsoft SharePoint and Microsoft PowerPoint, and excellent written and verbal communication skills. The manager is NOT looking for a technical writer. Summary Seeking a Senior Writer with strong corporate communications and organizational change management experience. Role focuses on internal content creation, SharePoint page development, and supporting enterprise change initiatives. Must-Haves Strong writing/editing (corporate communications) SharePoint page creation/design (hands-on) Publish-ready content (independent contributor) Organizational change management experience (ADKAR/OCM) PowerPoint proficiency Ability to manage multiple projects Responsibilities Draft emails, intranet content, presentations, job aids Build and update SharePoint pages Support change adoption communications Translate complex info for varied audiences Manage multiple concurrent deliverables Nice-to-Have Video scripts/multimedia content Experience in complex industries (IT, fintech, healthcare) Writing samples/portfolio Not a Fit Technical writers (documentation-heavy) Candidates needing training on basics Heavy reliance on AI for writing Profile Self-sufficient, fast learner Strong storytelling & content judgment Detail-oriented, adaptable communicator Interview 2 rounds (virtual) Job Description: Communications and change management specialist to provide support for enterprise and divisional initiatives through clear, accurate communications and practical change enablement content. This role translates complex technology and business topics into concise, usable content for employees and leaders. Must have provable successful experience in internal or external communication; strong writing and editing skills; and ability to independently research, evaluate, and summarize complex information with accuracy. The role supports change and adoption efforts through messaging and enablement content, requires intermediate to advanced SharePoint skills, basic video editing capabilities, and the ability to perform effectively in a fast-moving, high-visibility, high-expectations environment Must Have Qualifications: Ideal candidate will have strong writing and editing skills, experience drafting / developing business communications, creating and updating job aids, and supporting ongoing content updates. Candidate must have change management experience, strong operational coordination / logistics skills, proficient in Microsoft SharePoint and Microsoft PowerPoint, and excellent written and verbal communication skills. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $45-50/hr. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global, do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at Add your LinkedIn Hashtag at end of the job description Share your resume at
08/05/2026
Full time
Job Title: Sr. Internal Communications & SharePoint Content Specialist Location: Mclean, VA (Fully Onsite) Duration: Contract TO HIRE Job id - 178395 Must Have Qualifications: Ideal candidate will have strong writing and editing skills, experience drafting / developing business communications, creating and updating job aids, and supporting ongoing content updates. Candidate must have change management experience, strong operational coordination / logistics skills, proficient in Microsoft SharePoint and Microsoft PowerPoint, and excellent written and verbal communication skills. The manager is NOT looking for a technical writer. Summary Seeking a Senior Writer with strong corporate communications and organizational change management experience. Role focuses on internal content creation, SharePoint page development, and supporting enterprise change initiatives. Must-Haves Strong writing/editing (corporate communications) SharePoint page creation/design (hands-on) Publish-ready content (independent contributor) Organizational change management experience (ADKAR/OCM) PowerPoint proficiency Ability to manage multiple projects Responsibilities Draft emails, intranet content, presentations, job aids Build and update SharePoint pages Support change adoption communications Translate complex info for varied audiences Manage multiple concurrent deliverables Nice-to-Have Video scripts/multimedia content Experience in complex industries (IT, fintech, healthcare) Writing samples/portfolio Not a Fit Technical writers (documentation-heavy) Candidates needing training on basics Heavy reliance on AI for writing Profile Self-sufficient, fast learner Strong storytelling & content judgment Detail-oriented, adaptable communicator Interview 2 rounds (virtual) Job Description: Communications and change management specialist to provide support for enterprise and divisional initiatives through clear, accurate communications and practical change enablement content. This role translates complex technology and business topics into concise, usable content for employees and leaders. Must have provable successful experience in internal or external communication; strong writing and editing skills; and ability to independently research, evaluate, and summarize complex information with accuracy. The role supports change and adoption efforts through messaging and enablement content, requires intermediate to advanced SharePoint skills, basic video editing capabilities, and the ability to perform effectively in a fast-moving, high-visibility, high-expectations environment Must Have Qualifications: Ideal candidate will have strong writing and editing skills, experience drafting / developing business communications, creating and updating job aids, and supporting ongoing content updates. Candidate must have change management experience, strong operational coordination / logistics skills, proficient in Microsoft SharePoint and Microsoft PowerPoint, and excellent written and verbal communication skills. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $45-50/hr. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global, do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at Add your LinkedIn Hashtag at end of the job description Share your resume at
Salary Range: $70,310 - $85,000 We are seeking a detail-oriented and skilled Technical Writer to join our team. In this role, you will be responsible for creating and revising a wide range of technical and administrative documents. You will work on materials such as manuals, reports, proposals, and instructional guides for machinery and equipment. The ideal candidate will have a knack for translating complex technical information into clear, concise, and easy-to-understand content for various audiences. Essential Job Functions: Create and update technical documentation, including manuals, reports, proposals, and instructional materials. Develop content related to work methods, procedures, and the installation, operation, and maintenance of machinery and equipment. Collaborate with supervisors and senior writers to receive assignments and technical information. Observe production and experimental activities to gather and verify operational details. Research and synthesize information from manufacturer catalogs, drawings, blueprints, and product samples. Organize material and write content that adheres to established standards for clarity, conciseness, and style. Select and incorporate photographs, drawings, diagrams, and charts to enhance and illustrate materials. Write and revise I-Level and O-Level Maintenance Manuals, as well as IPBs and MRCs. Maintain organized records and files of all work and revisions. Assist with the layout, duplication, and distribution of publications. May be asked to draft speeches, articles, or other public relations materials. Required skills: Due to the sensitivity of customer-related requirements, U.S. Citizenship is required. High school diploma or equivalent with 10 plus years relevant experience. Must be able to obtain and maintain a security clearance. A minimum of 3 years in technical writing. Demonstrated experience writing technical manuals including I-Level Maintenance Manuals, O-Level Maintenance Manuals, IPB's, and MRC's. Experience with DoD/Navy Manuals. Desired Skills: An AA/AS or BA/BS degree is highly preferred. 5+ years of comprehensive experience in a technical writing role.
08/05/2026
Full time
Salary Range: $70,310 - $85,000 We are seeking a detail-oriented and skilled Technical Writer to join our team. In this role, you will be responsible for creating and revising a wide range of technical and administrative documents. You will work on materials such as manuals, reports, proposals, and instructional guides for machinery and equipment. The ideal candidate will have a knack for translating complex technical information into clear, concise, and easy-to-understand content for various audiences. Essential Job Functions: Create and update technical documentation, including manuals, reports, proposals, and instructional materials. Develop content related to work methods, procedures, and the installation, operation, and maintenance of machinery and equipment. Collaborate with supervisors and senior writers to receive assignments and technical information. Observe production and experimental activities to gather and verify operational details. Research and synthesize information from manufacturer catalogs, drawings, blueprints, and product samples. Organize material and write content that adheres to established standards for clarity, conciseness, and style. Select and incorporate photographs, drawings, diagrams, and charts to enhance and illustrate materials. Write and revise I-Level and O-Level Maintenance Manuals, as well as IPBs and MRCs. Maintain organized records and files of all work and revisions. Assist with the layout, duplication, and distribution of publications. May be asked to draft speeches, articles, or other public relations materials. Required skills: Due to the sensitivity of customer-related requirements, U.S. Citizenship is required. High school diploma or equivalent with 10 plus years relevant experience. Must be able to obtain and maintain a security clearance. A minimum of 3 years in technical writing. Demonstrated experience writing technical manuals including I-Level Maintenance Manuals, O-Level Maintenance Manuals, IPB's, and MRC's. Experience with DoD/Navy Manuals. Desired Skills: An AA/AS or BA/BS degree is highly preferred. 5+ years of comprehensive experience in a technical writing role.
DCS is searching for a performance driven Senior Technical Writer to support US Army programs. A focus on either Analytical, Financial, logistics, engineering, technical writing and/or management of advanced networks for military vehicles and equipment. We're seeking individuals who are excited to take on meaningful challenges, contribute to innovative solutions, and help shape the future of a fast evolving mission space. This position will be supporting multiple locations. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. MA/MS/MBA from an accredited college or university in Technical Writing, English, Journalism, Creative Writing with 10 years of experience as a technical writer within the DOD environment. 2 additional years and a BA/BS or 5 additional years of experience may be substituted for the degree requirement. Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology. Maintain records and files of work and revisions. Edit, standardize, or make changes to material prepared by other writers or establishment personnel. Confer with customer representatives, vendors, or subject matter experts to establish technical specifications and to determine subject material to be developed for publication. Review published materials and recommended revisions or changes in scope, format, and content. Select photographs, drawings, sketches, diagrams, and charts to illustrate material. Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. Assist in laying out material for publication. Draw sketches to illustrate specified materials or assembly sequence. Desired Skills: Ability to obtain a secret clearance as needed.
08/05/2026
Full time
DCS is searching for a performance driven Senior Technical Writer to support US Army programs. A focus on either Analytical, Financial, logistics, engineering, technical writing and/or management of advanced networks for military vehicles and equipment. We're seeking individuals who are excited to take on meaningful challenges, contribute to innovative solutions, and help shape the future of a fast evolving mission space. This position will be supporting multiple locations. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. MA/MS/MBA from an accredited college or university in Technical Writing, English, Journalism, Creative Writing with 10 years of experience as a technical writer within the DOD environment. 2 additional years and a BA/BS or 5 additional years of experience may be substituted for the degree requirement. Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology. Maintain records and files of work and revisions. Edit, standardize, or make changes to material prepared by other writers or establishment personnel. Confer with customer representatives, vendors, or subject matter experts to establish technical specifications and to determine subject material to be developed for publication. Review published materials and recommended revisions or changes in scope, format, and content. Select photographs, drawings, sketches, diagrams, and charts to illustrate material. Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. Assist in laying out material for publication. Draw sketches to illustrate specified materials or assembly sequence. Desired Skills: Ability to obtain a secret clearance as needed.
Senior Product Experience Designer (Enterprise UX) Overview / Summary We are seeking hands-on Product Experience Designers to support strategic Operations modernization initiatives. In this role, you will help modernize internal experiences used by underwriters, call center representatives, agents, and agent team members, with a focus on complex workflows, legacy-system challenges, and improved end-to-end service experiences. The ideal candidate can independently lead complex experience workstreams from discovery through design execution, partnering closely with business analysts, product managers, developers, designers, and Experience Leads to deliver human-centered design solutions. Key Responsibilities Own complex experience design workstreams from discovery through design execution. Conduct stakeholder and user interviews. Map current-state and future-state user journeys. Synthesize research findings and analytics to identify pain points and opportunities. Define user scenarios and workflow requirements. Create information architecture and user flows. Develop wireframes, high-fidelity designs, and interactive prototypes in Figma. Iterate designs based on stakeholder feedback and usability findings. Partner with business analysts, product managers, developers, designers, and Experience Leads. Translate business requirements into human-centered design solutions. Present design rationale and educate partners on UX principles. Balance business needs, user needs, technical constraints, accessibility requirements, and design-system standards. Use research and analytics to support continuous improvement. Follow internal design practices, training materials, and native design-system standards. Contribute to the design of AI-enabled workflows and utilize GenAI tools for synthesis and design exploration. Required Qualifications Strong product experience design, enterprise UX, and systems-thinking capabilities. Ability to quickly learn business operations domains, including agent support, underwriting support, call center workflows, case/task management, and internal service experiences. Experience with business storytelling, problem framing, research interviewing, journey mapping, affinity mapping, insight synthesis, hypothesis formulation, storytelling, critical evaluation, information architecture, scenario development, stakeholder communication, and cross-functional collaboration. Ability to translate ambiguous input into clear design direction. Proficiency in Figma, including: User flows Wireframes High-fidelity design Interactive prototypes Design documentation Experience with journey mapping and experience mapping for complex workflows and multi-role journeys. Experience applying design-system components and patterns consistently. Strong information architecture, user-flow creation, scenario development, and complex workflow design skills. Experience supporting user research and usability testing, including interviews, synthesis, findings documentation, and iterative design. Understanding of accessibility fundamentals. Comfortable using GenAI tools for synthesis and design exploration. Ability to work independently with limited supervision while collaborating across cross-functional teams. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
08/05/2026
Full time
Senior Product Experience Designer (Enterprise UX) Overview / Summary We are seeking hands-on Product Experience Designers to support strategic Operations modernization initiatives. In this role, you will help modernize internal experiences used by underwriters, call center representatives, agents, and agent team members, with a focus on complex workflows, legacy-system challenges, and improved end-to-end service experiences. The ideal candidate can independently lead complex experience workstreams from discovery through design execution, partnering closely with business analysts, product managers, developers, designers, and Experience Leads to deliver human-centered design solutions. Key Responsibilities Own complex experience design workstreams from discovery through design execution. Conduct stakeholder and user interviews. Map current-state and future-state user journeys. Synthesize research findings and analytics to identify pain points and opportunities. Define user scenarios and workflow requirements. Create information architecture and user flows. Develop wireframes, high-fidelity designs, and interactive prototypes in Figma. Iterate designs based on stakeholder feedback and usability findings. Partner with business analysts, product managers, developers, designers, and Experience Leads. Translate business requirements into human-centered design solutions. Present design rationale and educate partners on UX principles. Balance business needs, user needs, technical constraints, accessibility requirements, and design-system standards. Use research and analytics to support continuous improvement. Follow internal design practices, training materials, and native design-system standards. Contribute to the design of AI-enabled workflows and utilize GenAI tools for synthesis and design exploration. Required Qualifications Strong product experience design, enterprise UX, and systems-thinking capabilities. Ability to quickly learn business operations domains, including agent support, underwriting support, call center workflows, case/task management, and internal service experiences. Experience with business storytelling, problem framing, research interviewing, journey mapping, affinity mapping, insight synthesis, hypothesis formulation, storytelling, critical evaluation, information architecture, scenario development, stakeholder communication, and cross-functional collaboration. Ability to translate ambiguous input into clear design direction. Proficiency in Figma, including: User flows Wireframes High-fidelity design Interactive prototypes Design documentation Experience with journey mapping and experience mapping for complex workflows and multi-role journeys. Experience applying design-system components and patterns consistently. Strong information architecture, user-flow creation, scenario development, and complex workflow design skills. Experience supporting user research and usability testing, including interviews, synthesis, findings documentation, and iterative design. Understanding of accessibility fundamentals. Comfortable using GenAI tools for synthesis and design exploration. Ability to work independently with limited supervision while collaborating across cross-functional teams. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Job Overview: Pay Range: $56.92hr - $61.92hr Requirement/Must Have: 2+ years of technical writing experience in positions requiring the development of structured written materials and visual aids. Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency. Ability to interact with project team members, management, and agency departments. Attention to detail to avoid missing requirements that can disqualify a bid. Experience with procurements for state agency. Experience working with SharePoint and other typical project management tools, including Visio, PowerPoint, MS Project, Word, Access, and Excel. Ability to create and document key project management requirements. Superb communications skills (written and oral). Effective listener. Willingness and ability to effectively engage with people and organizations. Responsibilities: Attend and facilitate various meetings to get missing language and details to draft the RFP. Development of RFPs that include scope of work, technical requirements, staff, deliverables, etc. for each project. Review and write the business needs in the RFP. Identify mandatory requirements, page limits, formatting rules, and scoring criteria. Gather information from Subject Matter Experts, past proposals, and leadership to ensure completeness in each RFP. Assist management in getting the responses needed for compliance requirements. Work with Medicaid Systems leadership to create and update the RFPs. Other duties as assigned. Nice to Have: Experience in Medicaid or other healthcare claims system(s) IT projects preferred, but not mandatory. Previous public sector work experience. Skills: People Skills. Superb written and oral communications skills. Strong proficiency in communication. Education and Experience: Bachelor's Degree. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/05/2026
Full time
Job Overview: Pay Range: $56.92hr - $61.92hr Requirement/Must Have: 2+ years of technical writing experience in positions requiring the development of structured written materials and visual aids. Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency. Ability to interact with project team members, management, and agency departments. Attention to detail to avoid missing requirements that can disqualify a bid. Experience with procurements for state agency. Experience working with SharePoint and other typical project management tools, including Visio, PowerPoint, MS Project, Word, Access, and Excel. Ability to create and document key project management requirements. Superb communications skills (written and oral). Effective listener. Willingness and ability to effectively engage with people and organizations. Responsibilities: Attend and facilitate various meetings to get missing language and details to draft the RFP. Development of RFPs that include scope of work, technical requirements, staff, deliverables, etc. for each project. Review and write the business needs in the RFP. Identify mandatory requirements, page limits, formatting rules, and scoring criteria. Gather information from Subject Matter Experts, past proposals, and leadership to ensure completeness in each RFP. Assist management in getting the responses needed for compliance requirements. Work with Medicaid Systems leadership to create and update the RFPs. Other duties as assigned. Nice to Have: Experience in Medicaid or other healthcare claims system(s) IT projects preferred, but not mandatory. Previous public sector work experience. Skills: People Skills. Superb written and oral communications skills. Strong proficiency in communication. Education and Experience: Bachelor's Degree. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Title: Senior Technical Writer Location: Newark, DE Duration: Contract - 11 months Pay Range: $88.02/hr (W2) Job ID: 407369 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Senior Technical Writer to lead a complete redesign and rebuild of GRBC documentation from the ground up. The role will focus on creating clear procedures, user guides, training materials, and job aids, while migrating customer-facing content from SharePoint into Confluence. The consultant will establish a structured Confluence documentation library with intuitive page hierarchies, standardized templates, navigation, labeling, and content organization best practices. The role will partner with subject matter experts to gather, clarify, and validate technical information to ensure accuracy, consistency, and alignment with updated documentation standards. Responsibilities: Rebuild and redesign GRBC procedures, user guides, and reference documentation from scratch. Migrate customer-facing content from SharePoint pages, lists, and libraries into Confluence. Design and implement a structured Confluence library, including page hierarchies, templates, navigation, and labeling. Standardize layouts in existing Confluence spaces and improve content searchability and findability. Create mixed-media training and onboarding materials, including quick starts, how-tos, and reference sheets. Collaborate with subject matter experts to gather, validate, and maintain accurate technical content. Apply documentation standards and governance to ensure consistency and ease of maintenance. Required Skills & Qualifications: 5+ years of technical writing experience with demonstrated portfolio of procedural and user documentation. Expertise in Microsoft Word and Confluence, including templates, macros, spaces, and permissions. Strong ability to simplify and structure complex processes into clear, consumable artifacts. Familiarity with SharePoint pages, lists, and document libraries. Experience with documentation redesign, cleanup, or migration projects. Excellent interviewing, organization, and content-structuring skills with attention to detail. Ability to work independently and deliver high-quality content on schedule. Preferred Skills: Familiarity with Business Continuity and Operational Resiliency concepts. Understanding of the relationship and flow from Policy to Standards, Processes, and Procedures. Proficiency with Microsoft Excel for content inventories and migration tracking. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/05/2026
Full time
Job Title: Senior Technical Writer Location: Newark, DE Duration: Contract - 11 months Pay Range: $88.02/hr (W2) Job ID: 407369 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Senior Technical Writer to lead a complete redesign and rebuild of GRBC documentation from the ground up. The role will focus on creating clear procedures, user guides, training materials, and job aids, while migrating customer-facing content from SharePoint into Confluence. The consultant will establish a structured Confluence documentation library with intuitive page hierarchies, standardized templates, navigation, labeling, and content organization best practices. The role will partner with subject matter experts to gather, clarify, and validate technical information to ensure accuracy, consistency, and alignment with updated documentation standards. Responsibilities: Rebuild and redesign GRBC procedures, user guides, and reference documentation from scratch. Migrate customer-facing content from SharePoint pages, lists, and libraries into Confluence. Design and implement a structured Confluence library, including page hierarchies, templates, navigation, and labeling. Standardize layouts in existing Confluence spaces and improve content searchability and findability. Create mixed-media training and onboarding materials, including quick starts, how-tos, and reference sheets. Collaborate with subject matter experts to gather, validate, and maintain accurate technical content. Apply documentation standards and governance to ensure consistency and ease of maintenance. Required Skills & Qualifications: 5+ years of technical writing experience with demonstrated portfolio of procedural and user documentation. Expertise in Microsoft Word and Confluence, including templates, macros, spaces, and permissions. Strong ability to simplify and structure complex processes into clear, consumable artifacts. Familiarity with SharePoint pages, lists, and document libraries. Experience with documentation redesign, cleanup, or migration projects. Excellent interviewing, organization, and content-structuring skills with attention to detail. Ability to work independently and deliver high-quality content on schedule. Preferred Skills: Familiarity with Business Continuity and Operational Resiliency concepts. Understanding of the relationship and flow from Policy to Standards, Processes, and Procedures. Proficiency with Microsoft Excel for content inventories and migration tracking. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
About the Role & Team: Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships and other locations the world over. This diverse team - representing a wide variety of disciplines and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers - brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle and a dash of pixie dust. The Associate Character Interaction Designer (Internal Assignment/Project Hire) helps bring interactive character experiences to life by developing gestures, programming show files, and managing audio assets. Working closely with creative teams, this role creates training materials and presentations, tests interactive content, and helps ensure every experience is engaging and performs as intended. You will report to the Senior Manager - Character Design & Development. This is a temporary assignment with no guarantee of permanent placement. What You Will Do: Participate in internal creative content and script review meetings Capture and analyze gesture data to support gesture creation Design and develop gesture grids and logic/bucket mappings Create and manage gesture XML files Program and test show files, including audio placement and labeling Tag and organize audio files to support show programming Develop training programs and "Train the Trainer" materials Create supporting materials, including presentations, activity guides, and physicality videos Produce PowerPoint presentations for training, reviews, and stakeholder communication Conduct show file testing to ensure quality, accuracy, and functionality Required Qualifications & Skills: 2+ years of experience in digital marketing design, product design, or training program development 3+ years of experience in live entertainment, WDI, character performing, training, or a related field Clear, professional verbal and written communication skills Exceptional problem-solving abilities with effective negotiation skills Highly creative and able to thrive in a fast-paced environment Comfortable working in environments that include a variety of fibers, fabrics, and furs Demonstrated flexibility to support business needs, including evenings, weekends, and holidays as required A bility to travel domestically and/or internationally required Preferred Qualifications & Skills: Hold or be able to obtain a valid passport Experience working in Smartsheet, Glover, and ICE database Education: High School diploma or equivalent is required Bachelor's degree or equivalent experience is preferred Additional Information: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at . The hiring range for this position in Orlando, FL is $68,600.00 - $91,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/02/2026
Full time
About the Role & Team: Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships and other locations the world over. This diverse team - representing a wide variety of disciplines and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers - brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle and a dash of pixie dust. The Associate Character Interaction Designer (Internal Assignment/Project Hire) helps bring interactive character experiences to life by developing gestures, programming show files, and managing audio assets. Working closely with creative teams, this role creates training materials and presentations, tests interactive content, and helps ensure every experience is engaging and performs as intended. You will report to the Senior Manager - Character Design & Development. This is a temporary assignment with no guarantee of permanent placement. What You Will Do: Participate in internal creative content and script review meetings Capture and analyze gesture data to support gesture creation Design and develop gesture grids and logic/bucket mappings Create and manage gesture XML files Program and test show files, including audio placement and labeling Tag and organize audio files to support show programming Develop training programs and "Train the Trainer" materials Create supporting materials, including presentations, activity guides, and physicality videos Produce PowerPoint presentations for training, reviews, and stakeholder communication Conduct show file testing to ensure quality, accuracy, and functionality Required Qualifications & Skills: 2+ years of experience in digital marketing design, product design, or training program development 3+ years of experience in live entertainment, WDI, character performing, training, or a related field Clear, professional verbal and written communication skills Exceptional problem-solving abilities with effective negotiation skills Highly creative and able to thrive in a fast-paced environment Comfortable working in environments that include a variety of fibers, fabrics, and furs Demonstrated flexibility to support business needs, including evenings, weekends, and holidays as required A bility to travel domestically and/or internationally required Preferred Qualifications & Skills: Hold or be able to obtain a valid passport Experience working in Smartsheet, Glover, and ICE database Education: High School diploma or equivalent is required Bachelor's degree or equivalent experience is preferred Additional Information: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at . The hiring range for this position in Orlando, FL is $68,600.00 - $91,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.