Job Description Job Description Senior Consultant, CX Research & Survey MethodologyAbout Technical Assent Technical Assent is a federal consulting firm that helps government organizations improve services, programs, and mission outcomes through human-centered design, customer experience, research, analytics, and practical implementation support. We work with federal clients to understand customer and employee needs, measure experience, generate actionable insights, and help leaders make evidence-based decisions. Position Summary Technical Assent is seeking a Senior Consultant to lead customer experience, employee experience, survey research, and applied social science research projects for federal clients. This role is designed for an experienced research professional who can independently develop research plans, design survey instruments, guide sampling and analysis approaches, oversee survey implementation, interpret findings, and advise clients. The successful candidate will combine applied research judgment with practical consulting delivery. They should be comfortable designing defensible research approaches, working hands-on with survey and analytics platforms, leading client conversations, supervising junior staff, and translating data into clear insights and recommendations. This is not an academic research role. It is an applied consulting role for someone who can use strong research methods to help government clients make better decisions, improve services, and measure customer, employee, and stakeholder experience. Responsibilities The Senior Consultant will lead and support federal CX, EX, and applied research projects by performing responsibilities such as: Designing research plans for customer experience, employee experience, program evaluation, stakeholder research, and public-sector service improvement projects. Developing survey instruments, sampling approaches, analysis plans, reporting frameworks, and data collection strategies. Advising clients on research design, survey methodology, question wording, response options, sampling, weighting, statistical testing, qualitative coding, and interpretation of results. Leading or overseeing survey configuration, testing, fielding, monitoring, and quality assurance in Qualtrics and related platforms. Translating client goals and program questions into practical research designs and measurable constructs. Developing data analysis approaches that may include descriptive statistics, cross-tabulations, segmentation, trend analysis, statistical comparisons, weighting, open-ended response coding, and mixed-methods synthesis. Creating or overseeing creation of dashboards, reports, briefings, codebooks, data files, and executive-ready findings using tools such as Excel, Qualtrics dashboards, Power BI, Tableau, or similar platforms. Interpreting quantitative and qualitative findings and translating them into clear implications, recommendations, and decision support for federal leaders. Leading client meetings, research design discussions, working sessions, briefings, and status updates. Managing research workstreams, coordinating junior staff, reviewing deliverables, and ensuring work is accurate, useful, and delivered on schedule. Supporting project managers with scope, schedule, level-of-effort planning, risks, assumptions, and delivery quality. Helping develop reusable methods, templates, quality control practices, and documentation standards for Technical Assent's research and survey work. Supporting proposals, capture efforts, past performance writeups, solutioning, or technical approaches from time to time. Contributing to a consulting culture focused on practical insight, methodological rigor, client trust, and measurable mission impact. Required Qualifications At least 5 years of directly relevant experience in survey research, customer experience research, employee experience research, social science research, market research, program evaluation, user research, public policy research, or related applied research work. Experience designing and executing applied research studies from research questions through data collection, analysis, reporting, and recommendations. Hands-on experience with Qualtrics, including survey design, configuration, testing, distribution, data exports, and/or dashboards. Experience developing survey instruments and advising on question wording, logic, response scales, respondent experience, and data quality. Experience developing or implementing sampling plans, analysis plans, statistical testing approaches, weighting approaches, qualitative coding methods, or mixed-methods research designs. Experience analyzing survey or research data and developing clear findings, implications, and recommendations. Proficiency with Microsoft Excel and experience using Qualtrics dashboards, Power BI, Tableau, or similar reporting and visualization tools. Ability to lead client conversations and explain research methods, findings, tradeoffs, risks, and recommendations clearly to non-technical audiences. Ability to manage research workstreams, review the work of junior staff, and ensure deliverables are accurate, well-structured, and client-ready. Strong written communication skills, including experience developing reports, briefings, research plans, findings summaries, or client deliverables. Strong consulting skills, including responsiveness, judgment, organization, and comfort working across multiple projects or stakeholders. U.S. citizenship. Ability to obtain and maintain a public trust clearance or security clearance, if required. Preferred Qualifications Master's degree or PhD in social science, psychology, sociology, public policy, statistics, survey methodology, industrial/organizational psychology, human-centered design, market research, data analytics, or a related field. Direct experience supporting federal government clients. Experience with customer experience, employee experience, voice-of-customer, human-centered design, service design, or public-sector program evaluation. Experience with Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, or other survey or VOC platforms. Familiarity with Section 508 accessibility, privacy requirements, data protection practices, or FedRAMP environments. Familiarity with OMB/PRA requirements or federal survey clearance processes. Experience using SPSS, R, Python, SQL, or other statistical/data analysis tools. Experience developing codebooks, data dictionaries, data files, weighting documentation, dashboards, and recurring reporting products. Experience supporting proposals, capture, pricing assumptions, past performance narratives, or technical solution development. Experience mentoring junior researchers, analysts, or consultants. Success Profile A strong candidate for this role is someone who: Can design a defensible research approach without overcomplicating the work. Understands both methodological rigor and the practical realities of federal consulting delivery. Can lead a client / stakeholder community from a broad problem statement to a clear research plan, useful findings, and actionable recommendations. Is comfortable reviewing survey logic, data files, dashboards, statistical outputs, and narrative reports. Can mentor junior staff while still working hands-on as the project requires. Communicates research findings in a way that helps leaders make decisions. Work Environment and Travel This role may be remote or hybrid, depending on project and company needs. Limited travel may be required, typically less than 10%. Compensation The expected salary range for this role is $100,000 to $130,000, depending on experience, qualifications, location, and level. The Company Technical Assent is passionate about services - in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client. Your team will work IN and ON the client's core mission - helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact. A Little About Our Culture We look for these attributes in our teammates. Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from the experience, too. You will be part of a team to take an improvement concept and transform it into a capability - an asset that provides measurable value to our client's mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes. Additional Information: Come as you are - Technical Assent is committed to a workplace free of discrimination . click apply for full job details
08/05/2026
Full time
Job Description Job Description Senior Consultant, CX Research & Survey MethodologyAbout Technical Assent Technical Assent is a federal consulting firm that helps government organizations improve services, programs, and mission outcomes through human-centered design, customer experience, research, analytics, and practical implementation support. We work with federal clients to understand customer and employee needs, measure experience, generate actionable insights, and help leaders make evidence-based decisions. Position Summary Technical Assent is seeking a Senior Consultant to lead customer experience, employee experience, survey research, and applied social science research projects for federal clients. This role is designed for an experienced research professional who can independently develop research plans, design survey instruments, guide sampling and analysis approaches, oversee survey implementation, interpret findings, and advise clients. The successful candidate will combine applied research judgment with practical consulting delivery. They should be comfortable designing defensible research approaches, working hands-on with survey and analytics platforms, leading client conversations, supervising junior staff, and translating data into clear insights and recommendations. This is not an academic research role. It is an applied consulting role for someone who can use strong research methods to help government clients make better decisions, improve services, and measure customer, employee, and stakeholder experience. Responsibilities The Senior Consultant will lead and support federal CX, EX, and applied research projects by performing responsibilities such as: Designing research plans for customer experience, employee experience, program evaluation, stakeholder research, and public-sector service improvement projects. Developing survey instruments, sampling approaches, analysis plans, reporting frameworks, and data collection strategies. Advising clients on research design, survey methodology, question wording, response options, sampling, weighting, statistical testing, qualitative coding, and interpretation of results. Leading or overseeing survey configuration, testing, fielding, monitoring, and quality assurance in Qualtrics and related platforms. Translating client goals and program questions into practical research designs and measurable constructs. Developing data analysis approaches that may include descriptive statistics, cross-tabulations, segmentation, trend analysis, statistical comparisons, weighting, open-ended response coding, and mixed-methods synthesis. Creating or overseeing creation of dashboards, reports, briefings, codebooks, data files, and executive-ready findings using tools such as Excel, Qualtrics dashboards, Power BI, Tableau, or similar platforms. Interpreting quantitative and qualitative findings and translating them into clear implications, recommendations, and decision support for federal leaders. Leading client meetings, research design discussions, working sessions, briefings, and status updates. Managing research workstreams, coordinating junior staff, reviewing deliverables, and ensuring work is accurate, useful, and delivered on schedule. Supporting project managers with scope, schedule, level-of-effort planning, risks, assumptions, and delivery quality. Helping develop reusable methods, templates, quality control practices, and documentation standards for Technical Assent's research and survey work. Supporting proposals, capture efforts, past performance writeups, solutioning, or technical approaches from time to time. Contributing to a consulting culture focused on practical insight, methodological rigor, client trust, and measurable mission impact. Required Qualifications At least 5 years of directly relevant experience in survey research, customer experience research, employee experience research, social science research, market research, program evaluation, user research, public policy research, or related applied research work. Experience designing and executing applied research studies from research questions through data collection, analysis, reporting, and recommendations. Hands-on experience with Qualtrics, including survey design, configuration, testing, distribution, data exports, and/or dashboards. Experience developing survey instruments and advising on question wording, logic, response scales, respondent experience, and data quality. Experience developing or implementing sampling plans, analysis plans, statistical testing approaches, weighting approaches, qualitative coding methods, or mixed-methods research designs. Experience analyzing survey or research data and developing clear findings, implications, and recommendations. Proficiency with Microsoft Excel and experience using Qualtrics dashboards, Power BI, Tableau, or similar reporting and visualization tools. Ability to lead client conversations and explain research methods, findings, tradeoffs, risks, and recommendations clearly to non-technical audiences. Ability to manage research workstreams, review the work of junior staff, and ensure deliverables are accurate, well-structured, and client-ready. Strong written communication skills, including experience developing reports, briefings, research plans, findings summaries, or client deliverables. Strong consulting skills, including responsiveness, judgment, organization, and comfort working across multiple projects or stakeholders. U.S. citizenship. Ability to obtain and maintain a public trust clearance or security clearance, if required. Preferred Qualifications Master's degree or PhD in social science, psychology, sociology, public policy, statistics, survey methodology, industrial/organizational psychology, human-centered design, market research, data analytics, or a related field. Direct experience supporting federal government clients. Experience with customer experience, employee experience, voice-of-customer, human-centered design, service design, or public-sector program evaluation. Experience with Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, or other survey or VOC platforms. Familiarity with Section 508 accessibility, privacy requirements, data protection practices, or FedRAMP environments. Familiarity with OMB/PRA requirements or federal survey clearance processes. Experience using SPSS, R, Python, SQL, or other statistical/data analysis tools. Experience developing codebooks, data dictionaries, data files, weighting documentation, dashboards, and recurring reporting products. Experience supporting proposals, capture, pricing assumptions, past performance narratives, or technical solution development. Experience mentoring junior researchers, analysts, or consultants. Success Profile A strong candidate for this role is someone who: Can design a defensible research approach without overcomplicating the work. Understands both methodological rigor and the practical realities of federal consulting delivery. Can lead a client / stakeholder community from a broad problem statement to a clear research plan, useful findings, and actionable recommendations. Is comfortable reviewing survey logic, data files, dashboards, statistical outputs, and narrative reports. Can mentor junior staff while still working hands-on as the project requires. Communicates research findings in a way that helps leaders make decisions. Work Environment and Travel This role may be remote or hybrid, depending on project and company needs. Limited travel may be required, typically less than 10%. Compensation The expected salary range for this role is $100,000 to $130,000, depending on experience, qualifications, location, and level. The Company Technical Assent is passionate about services - in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client. Your team will work IN and ON the client's core mission - helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact. A Little About Our Culture We look for these attributes in our teammates. Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from the experience, too. You will be part of a team to take an improvement concept and transform it into a capability - an asset that provides measurable value to our client's mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes. Additional Information: Come as you are - Technical Assent is committed to a workplace free of discrimination . click apply for full job details
Job Description Job Description Senior Consultant, CX Research & Survey MethodologyAbout Technical Assent Technical Assent is a federal consulting firm that helps government organizations improve services, programs, and mission outcomes through human-centered design, customer experience, research, analytics, and practical implementation support. We work with federal clients to understand customer and employee needs, measure experience, generate actionable insights, and help leaders make evidence-based decisions. Position Summary Technical Assent is seeking a Senior Consultant to lead customer experience, employee experience, survey research, and applied social science research projects for federal clients. This role is designed for an experienced research professional who can independently develop research plans, design survey instruments, guide sampling and analysis approaches, oversee survey implementation, interpret findings, and advise clients. The successful candidate will combine applied research judgment with practical consulting delivery. They should be comfortable designing defensible research approaches, working hands-on with survey and analytics platforms, leading client conversations, supervising junior staff, and translating data into clear insights and recommendations. This is not an academic research role. It is an applied consulting role for someone who can use strong research methods to help government clients make better decisions, improve services, and measure customer, employee, and stakeholder experience. Responsibilities The Senior Consultant will lead and support federal CX, EX, and applied research projects by performing responsibilities such as: Designing research plans for customer experience, employee experience, program evaluation, stakeholder research, and public-sector service improvement projects. Developing survey instruments, sampling approaches, analysis plans, reporting frameworks, and data collection strategies. Advising clients on research design, survey methodology, question wording, response options, sampling, weighting, statistical testing, qualitative coding, and interpretation of results. Leading or overseeing survey configuration, testing, fielding, monitoring, and quality assurance in Qualtrics and related platforms. Translating client goals and program questions into practical research designs and measurable constructs. Developing data analysis approaches that may include descriptive statistics, cross-tabulations, segmentation, trend analysis, statistical comparisons, weighting, open-ended response coding, and mixed-methods synthesis. Creating or overseeing creation of dashboards, reports, briefings, codebooks, data files, and executive-ready findings using tools such as Excel, Qualtrics dashboards, Power BI, Tableau, or similar platforms. Interpreting quantitative and qualitative findings and translating them into clear implications, recommendations, and decision support for federal leaders. Leading client meetings, research design discussions, working sessions, briefings, and status updates. Managing research workstreams, coordinating junior staff, reviewing deliverables, and ensuring work is accurate, useful, and delivered on schedule. Supporting project managers with scope, schedule, level-of-effort planning, risks, assumptions, and delivery quality. Helping develop reusable methods, templates, quality control practices, and documentation standards for Technical Assent's research and survey work. Supporting proposals, capture efforts, past performance writeups, solutioning, or technical approaches from time to time. Contributing to a consulting culture focused on practical insight, methodological rigor, client trust, and measurable mission impact. Required Qualifications At least 5 years of directly relevant experience in survey research, customer experience research, employee experience research, social science research, market research, program evaluation, user research, public policy research, or related applied research work. Experience designing and executing applied research studies from research questions through data collection, analysis, reporting, and recommendations. Hands-on experience with Qualtrics, including survey design, configuration, testing, distribution, data exports, and/or dashboards. Experience developing survey instruments and advising on question wording, logic, response scales, respondent experience, and data quality. Experience developing or implementing sampling plans, analysis plans, statistical testing approaches, weighting approaches, qualitative coding methods, or mixed-methods research designs. Experience analyzing survey or research data and developing clear findings, implications, and recommendations. Proficiency with Microsoft Excel and experience using Qualtrics dashboards, Power BI, Tableau, or similar reporting and visualization tools. Ability to lead client conversations and explain research methods, findings, tradeoffs, risks, and recommendations clearly to non-technical audiences. Ability to manage research workstreams, review the work of junior staff, and ensure deliverables are accurate, well-structured, and client-ready. Strong written communication skills, including experience developing reports, briefings, research plans, findings summaries, or client deliverables. Strong consulting skills, including responsiveness, judgment, organization, and comfort working across multiple projects or stakeholders. U.S. citizenship. Ability to obtain and maintain a public trust clearance or security clearance, if required. Preferred Qualifications Master's degree or PhD in social science, psychology, sociology, public policy, statistics, survey methodology, industrial/organizational psychology, human-centered design, market research, data analytics, or a related field. Direct experience supporting federal government clients. Experience with customer experience, employee experience, voice-of-customer, human-centered design, service design, or public-sector program evaluation. Experience with Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, or other survey or VOC platforms. Familiarity with Section 508 accessibility, privacy requirements, data protection practices, or FedRAMP environments. Familiarity with OMB/PRA requirements or federal survey clearance processes. Experience using SPSS, R, Python, SQL, or other statistical/data analysis tools. Experience developing codebooks, data dictionaries, data files, weighting documentation, dashboards, and recurring reporting products. Experience supporting proposals, capture, pricing assumptions, past performance narratives, or technical solution development. Experience mentoring junior researchers, analysts, or consultants. Success Profile A strong candidate for this role is someone who: Can design a defensible research approach without overcomplicating the work. Understands both methodological rigor and the practical realities of federal consulting delivery. Can lead a client / stakeholder community from a broad problem statement to a clear research plan, useful findings, and actionable recommendations. Is comfortable reviewing survey logic, data files, dashboards, statistical outputs, and narrative reports. Can mentor junior staff while still working hands-on as the project requires. Communicates research findings in a way that helps leaders make decisions. Work Environment and Travel This role may be remote or hybrid, depending on project and company needs. Limited travel may be required, typically less than 10%. Compensation The expected salary range for this role is $100,000 to $130,000, depending on experience, qualifications, location, and level. The Company Technical Assent is passionate about services - in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client. Your team will work IN and ON the client's core mission - helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact. A Little About Our Culture We look for these attributes in our teammates. Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from the experience, too. You will be part of a team to take an improvement concept and transform it into a capability - an asset that provides measurable value to our client's mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes. Additional Information: Come as you are - Technical Assent is committed to a workplace free of discrimination . click apply for full job details
08/05/2026
Full time
Job Description Job Description Senior Consultant, CX Research & Survey MethodologyAbout Technical Assent Technical Assent is a federal consulting firm that helps government organizations improve services, programs, and mission outcomes through human-centered design, customer experience, research, analytics, and practical implementation support. We work with federal clients to understand customer and employee needs, measure experience, generate actionable insights, and help leaders make evidence-based decisions. Position Summary Technical Assent is seeking a Senior Consultant to lead customer experience, employee experience, survey research, and applied social science research projects for federal clients. This role is designed for an experienced research professional who can independently develop research plans, design survey instruments, guide sampling and analysis approaches, oversee survey implementation, interpret findings, and advise clients. The successful candidate will combine applied research judgment with practical consulting delivery. They should be comfortable designing defensible research approaches, working hands-on with survey and analytics platforms, leading client conversations, supervising junior staff, and translating data into clear insights and recommendations. This is not an academic research role. It is an applied consulting role for someone who can use strong research methods to help government clients make better decisions, improve services, and measure customer, employee, and stakeholder experience. Responsibilities The Senior Consultant will lead and support federal CX, EX, and applied research projects by performing responsibilities such as: Designing research plans for customer experience, employee experience, program evaluation, stakeholder research, and public-sector service improvement projects. Developing survey instruments, sampling approaches, analysis plans, reporting frameworks, and data collection strategies. Advising clients on research design, survey methodology, question wording, response options, sampling, weighting, statistical testing, qualitative coding, and interpretation of results. Leading or overseeing survey configuration, testing, fielding, monitoring, and quality assurance in Qualtrics and related platforms. Translating client goals and program questions into practical research designs and measurable constructs. Developing data analysis approaches that may include descriptive statistics, cross-tabulations, segmentation, trend analysis, statistical comparisons, weighting, open-ended response coding, and mixed-methods synthesis. Creating or overseeing creation of dashboards, reports, briefings, codebooks, data files, and executive-ready findings using tools such as Excel, Qualtrics dashboards, Power BI, Tableau, or similar platforms. Interpreting quantitative and qualitative findings and translating them into clear implications, recommendations, and decision support for federal leaders. Leading client meetings, research design discussions, working sessions, briefings, and status updates. Managing research workstreams, coordinating junior staff, reviewing deliverables, and ensuring work is accurate, useful, and delivered on schedule. Supporting project managers with scope, schedule, level-of-effort planning, risks, assumptions, and delivery quality. Helping develop reusable methods, templates, quality control practices, and documentation standards for Technical Assent's research and survey work. Supporting proposals, capture efforts, past performance writeups, solutioning, or technical approaches from time to time. Contributing to a consulting culture focused on practical insight, methodological rigor, client trust, and measurable mission impact. Required Qualifications At least 5 years of directly relevant experience in survey research, customer experience research, employee experience research, social science research, market research, program evaluation, user research, public policy research, or related applied research work. Experience designing and executing applied research studies from research questions through data collection, analysis, reporting, and recommendations. Hands-on experience with Qualtrics, including survey design, configuration, testing, distribution, data exports, and/or dashboards. Experience developing survey instruments and advising on question wording, logic, response scales, respondent experience, and data quality. Experience developing or implementing sampling plans, analysis plans, statistical testing approaches, weighting approaches, qualitative coding methods, or mixed-methods research designs. Experience analyzing survey or research data and developing clear findings, implications, and recommendations. Proficiency with Microsoft Excel and experience using Qualtrics dashboards, Power BI, Tableau, or similar reporting and visualization tools. Ability to lead client conversations and explain research methods, findings, tradeoffs, risks, and recommendations clearly to non-technical audiences. Ability to manage research workstreams, review the work of junior staff, and ensure deliverables are accurate, well-structured, and client-ready. Strong written communication skills, including experience developing reports, briefings, research plans, findings summaries, or client deliverables. Strong consulting skills, including responsiveness, judgment, organization, and comfort working across multiple projects or stakeholders. U.S. citizenship. Ability to obtain and maintain a public trust clearance or security clearance, if required. Preferred Qualifications Master's degree or PhD in social science, psychology, sociology, public policy, statistics, survey methodology, industrial/organizational psychology, human-centered design, market research, data analytics, or a related field. Direct experience supporting federal government clients. Experience with customer experience, employee experience, voice-of-customer, human-centered design, service design, or public-sector program evaluation. Experience with Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, or other survey or VOC platforms. Familiarity with Section 508 accessibility, privacy requirements, data protection practices, or FedRAMP environments. Familiarity with OMB/PRA requirements or federal survey clearance processes. Experience using SPSS, R, Python, SQL, or other statistical/data analysis tools. Experience developing codebooks, data dictionaries, data files, weighting documentation, dashboards, and recurring reporting products. Experience supporting proposals, capture, pricing assumptions, past performance narratives, or technical solution development. Experience mentoring junior researchers, analysts, or consultants. Success Profile A strong candidate for this role is someone who: Can design a defensible research approach without overcomplicating the work. Understands both methodological rigor and the practical realities of federal consulting delivery. Can lead a client / stakeholder community from a broad problem statement to a clear research plan, useful findings, and actionable recommendations. Is comfortable reviewing survey logic, data files, dashboards, statistical outputs, and narrative reports. Can mentor junior staff while still working hands-on as the project requires. Communicates research findings in a way that helps leaders make decisions. Work Environment and Travel This role may be remote or hybrid, depending on project and company needs. Limited travel may be required, typically less than 10%. Compensation The expected salary range for this role is $100,000 to $130,000, depending on experience, qualifications, location, and level. The Company Technical Assent is passionate about services - in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client. Your team will work IN and ON the client's core mission - helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact. A Little About Our Culture We look for these attributes in our teammates. Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from the experience, too. You will be part of a team to take an improvement concept and transform it into a capability - an asset that provides measurable value to our client's mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes. Additional Information: Come as you are - Technical Assent is committed to a workplace free of discrimination . click apply for full job details
Job Description Job Description Location: San Francisco, CA (Hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy-it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're seeking an experienced Senior Optimization Engineer to join our Data Science Team. In this role, you will lead the design, development, and deployment of optimization models that power our software platform across applications including electricity markets, renewable energy, and battery energy storage systems. You will be responsible for developing production-grade optimization engines that solve complex operational and planning problems at scale. This role requires deep expertise in mathematical optimization, strong software engineering skills in Python, and experience building optimization models that integrate with production systems. The ideal candidate has significant experience in the energy industry, particularly electricity markets and battery storage optimization. This position emphasizes technical leadership, ownership of complex optimization projects, and collaboration across engineering, product, and commercial teams to deliver high-impact optimization solutions. Key Responsibilities Lead End-to-End Optimization Engineering: Lead the development of optimization solutions from mathematical formulation through production deployment. Translate business requirements into scalable optimization models and implement them as robust, maintainable Python software. Design reusable optimization frameworks and services that integrate seamlessly into Verse's cloud platform and support long-term product development Optimization Modeling & Solver Development: Design and implement mathematical optimization models using linear, mixed-integer, quadratic, and related optimization techniques. Formulate robust models for scheduling, dispatch, planning, and operational decision-making, and improve solver performance through model reformulation, decomposition methods, warm starts, heuristics, and parameter tuning to ensure scalable, production-ready optimization solutions. Energy Systems Modeling: Develop optimization models for electricity markets, battery energy storage systems, renewable energy assets, and other distributed energy resources. Translate market rules and operational constraints into mathematically rigorous optimization formulations. Software Engineering & Productionization: Write clean, well-tested, and maintainable Python code following modern software engineering best practices. Contribute to architecture decisions, testing frameworks, CI/CD pipelines, and deployment of optimization services. Cross-Functional Collaboration: Partner closely with product managers, software engineers, data scientists, and commercial stakeholders to understand business requirements and deliver optimization capabilities that integrate into customer-facing products. Technical Leadership: Mentor junior engineers, establish best practices for optimization modeling and software development, conduct code reviews, and help shape the technical direction of Verse's optimization platform. What We're Looking For (Minimum Qualifications) 5+ years of professional experience developing mathematical optimization models in production environments Demonstrated experience independently leading complex optimization projects from formulation through deployment Professional experience developing production software in Python Experience deploying optimization models into scalable production systems Professional experience in the energy industry is required Experience with battery energy storage optimization is strongly preferred Master's degree or higher in Operations Research, Industrial Engineering, Applied Mathematics, Computer Science, Electrical Engineering, or a related quantitative field. A bachelor's degree with significant relevant experience may also be considered. What Will Make You Stand Out (Preferred Qualifications) Experience optimizing battery energy storage systems in wholesale electricity markets Knowledge of market optimization problems involving ISO/RTO markets (CAISO, ERCOT, PJM, MISO, NYISO, ISO-NE, etc.) Familiarity with stochastic optimization, robust optimization, or multi-stage optimization methods Experience developing optimization services for real-time or operational decision support systems Experience mentoring engineers or leading technical projects PhD in Operations Research, Applied Mathematics, Industrial Engineering, or a related quantitative discipline What makes Verse a great place to work? Lead with Empathy: We lift each other up with humility and kindness, always putting colleagues and customers first Be Honest & Transparent: We prioritize effective communication to build trust with our team, customers, and stakeholders Move with Balance & Precision: We believe speed and perseverance must be accompanied by thoughtfulness and reflection Leave the World a Better Place: We are passionate about our mission, and we strive to create a sustainable world for future generations Base Pay Range $150,000-$210,000 This is the estimated base salary range for this position, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs. Benefits and Employee Perks Competitive compensation and equity grant at a high-growth start up Comprehensive benefits package including medical, dental and vision insurance, and 401k Flexible hours and unlimited PTO Diverse and inclusive working environment Verse is an equal opportunity employer. All applicants and employees are considered for hire, promotion, and compensation without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or familial status.
08/05/2026
Full time
Job Description Job Description Location: San Francisco, CA (Hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy-it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're seeking an experienced Senior Optimization Engineer to join our Data Science Team. In this role, you will lead the design, development, and deployment of optimization models that power our software platform across applications including electricity markets, renewable energy, and battery energy storage systems. You will be responsible for developing production-grade optimization engines that solve complex operational and planning problems at scale. This role requires deep expertise in mathematical optimization, strong software engineering skills in Python, and experience building optimization models that integrate with production systems. The ideal candidate has significant experience in the energy industry, particularly electricity markets and battery storage optimization. This position emphasizes technical leadership, ownership of complex optimization projects, and collaboration across engineering, product, and commercial teams to deliver high-impact optimization solutions. Key Responsibilities Lead End-to-End Optimization Engineering: Lead the development of optimization solutions from mathematical formulation through production deployment. Translate business requirements into scalable optimization models and implement them as robust, maintainable Python software. Design reusable optimization frameworks and services that integrate seamlessly into Verse's cloud platform and support long-term product development Optimization Modeling & Solver Development: Design and implement mathematical optimization models using linear, mixed-integer, quadratic, and related optimization techniques. Formulate robust models for scheduling, dispatch, planning, and operational decision-making, and improve solver performance through model reformulation, decomposition methods, warm starts, heuristics, and parameter tuning to ensure scalable, production-ready optimization solutions. Energy Systems Modeling: Develop optimization models for electricity markets, battery energy storage systems, renewable energy assets, and other distributed energy resources. Translate market rules and operational constraints into mathematically rigorous optimization formulations. Software Engineering & Productionization: Write clean, well-tested, and maintainable Python code following modern software engineering best practices. Contribute to architecture decisions, testing frameworks, CI/CD pipelines, and deployment of optimization services. Cross-Functional Collaboration: Partner closely with product managers, software engineers, data scientists, and commercial stakeholders to understand business requirements and deliver optimization capabilities that integrate into customer-facing products. Technical Leadership: Mentor junior engineers, establish best practices for optimization modeling and software development, conduct code reviews, and help shape the technical direction of Verse's optimization platform. What We're Looking For (Minimum Qualifications) 5+ years of professional experience developing mathematical optimization models in production environments Demonstrated experience independently leading complex optimization projects from formulation through deployment Professional experience developing production software in Python Experience deploying optimization models into scalable production systems Professional experience in the energy industry is required Experience with battery energy storage optimization is strongly preferred Master's degree or higher in Operations Research, Industrial Engineering, Applied Mathematics, Computer Science, Electrical Engineering, or a related quantitative field. A bachelor's degree with significant relevant experience may also be considered. What Will Make You Stand Out (Preferred Qualifications) Experience optimizing battery energy storage systems in wholesale electricity markets Knowledge of market optimization problems involving ISO/RTO markets (CAISO, ERCOT, PJM, MISO, NYISO, ISO-NE, etc.) Familiarity with stochastic optimization, robust optimization, or multi-stage optimization methods Experience developing optimization services for real-time or operational decision support systems Experience mentoring engineers or leading technical projects PhD in Operations Research, Applied Mathematics, Industrial Engineering, or a related quantitative discipline What makes Verse a great place to work? Lead with Empathy: We lift each other up with humility and kindness, always putting colleagues and customers first Be Honest & Transparent: We prioritize effective communication to build trust with our team, customers, and stakeholders Move with Balance & Precision: We believe speed and perseverance must be accompanied by thoughtfulness and reflection Leave the World a Better Place: We are passionate about our mission, and we strive to create a sustainable world for future generations Base Pay Range $150,000-$210,000 This is the estimated base salary range for this position, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs. Benefits and Employee Perks Competitive compensation and equity grant at a high-growth start up Comprehensive benefits package including medical, dental and vision insurance, and 401k Flexible hours and unlimited PTO Diverse and inclusive working environment Verse is an equal opportunity employer. All applicants and employees are considered for hire, promotion, and compensation without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or familial status.
Visa Technology and Operations LLC
Foster City, California
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description We are seeking a highly experienced Lead Software Engineer to join Visa's Shared Services and Cloud Product Development organization. This role is ideal for a senior technologist who thrives as a lead generalist, operating across infrastructure, security, scalability, and platform engineering, while building foundational services that enable Visa's global product ecosystem. In this role, you will design and deliver Java/J2EE-based shared services that power multiple Visa products and platforms, influencing internal engineering standards for scalability, security, reliability, and reusability. You will collaborate across Product, Engineering, Security, SRE, and Architecture teams to build resilient, cloud-native systems that support Visa's mission at global scale. The Work Itself Design, build, and evolve core shared services that support Visa's product development ecosystem and reach approximately 40% of the world's population. Lead the development of scalable, secure, and reusable Java/J2EE-based services that serve as foundational platforms for multiple product teams. Act as a lead generalist, contributing across application architecture, infrastructure, security, and scalability to ensure shared services are enterprise-grade and future-ready. Collaborate cross-functionally to create architecture and design artifacts and deliver best-in-class software solutions used across Visa's technical offerings. Drive continuous improvements in product quality, platform reliability, and operational excellence across shared services. Develop robust, highly available systems serving diverse use cases, including consumer-facing products, B2B platforms, and business-to-government solutions. Leverage modern technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later capabilities. Contribute to team and organizational growth through mentorship, technical leadership, and continuous learning initiatives. Essential Functions Provide deep technical leadership within Shared Services Product Development, with a strong understanding of how shared platforms enable downstream product innovation. Lead discovery and design sessions with product partners to translate business requirements into scalable, secure shared-service architectures. Define and formalize best practices and standards for Java/J2EE development, API design, security, and service scalability. Lead planning, piloting, and integration of new platform capabilities, including infrastructure enhancements, security controls, and AI-enabled tooling. Design and implement cloud-native, containerized services using Docker and Kubernetes, ensuring high availability, fault tolerance, and elastic scalability. Partner closely with Security teams to implement secure API gateways, authentication and authorization mechanisms, and compliance-driven architectures. Analyze systemic patterns across defects, incidents, and performance metrics, driving long-term platform improvements. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 10+ years of relevant work experience with a Bachelor's Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience. Preferred Qualifications • 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD • 13+ years of relevant work experience in lieu of a degree. • 8-10 years of experience with an Advanced Degree, or 6+ years of work experience with a PhD. • Proven ability to define technical needs, develop execution plans, coordinate resources, and deliver results across multiple initiatives. • Demonstrated success leading multiple projects simultaneously and resolving priority or scheduling conflicts. • Strong understanding of container-based cloud architectures, including Kubernetes and Docker. • Experience with cloud migration and multi-cloud strategies. • Experience designing elastic, scalable architectural patterns for high-traffic web applications. • Solid understanding of Service and IT Operations Management and DevOps operating models, including deployment and capacity planning. • Strong experience with enterprise integration, including RESTful web services and API-first architectures. • Deep understanding of security requirements, industry standards, and modern security threats and mitigation strategies. • Experience designing and implementing secure API gateway solutions with dynamic security standards. • Experience with CI/CD-driven architectures and automation-first development practices. • Experience developing commercial software on Unix/Linux platforms. • Proven track record in a technical leadership role, including ownership of system design and delivery. • Experience with consumer-facing application development at scale. • Strong verbal, written, and interpersonal communication skills with both technical and non-technical stakeholders. • Excellent collaboration skills and the ability to influence cross-functional teams without direct authority. • Demonstrated passion for mentoring, team building, and continuous improvement. The Skills You Bring • Technical Leadership: Proven experience leading complex software initiatives across distributed systems and shared service platforms. • Primary Language Expertise: Strong expertise in Java (Core Java, J2EE, RESTful services). • Architecture & Scalability: Experience designing highly available, scalable, and secure distributed systems. • Cloud & Infrastructure: Hands-on experience with container-based architectures using Docker and Kubernetes, and cloud platforms (AWS, Azure, or GCP). • Security: Strong understanding of secure API design, authentication/authorization, secure gateway patterns, and enterprise security standards. • DevOps & Operations: Experience with CI/CD, deployment automation, observability, capacity planning, and production operations. • AI Enablement: Familiarity with integrating AI tools and services to improve platform intelligence and developer productivity. • Collaboration: Strong partnership skills working with Product, QA, DevOps, SRE, and Agile/Scrum teams. • Mentorship: Experience coaching engineers on technical excellence and career development. U.S. Applicants Only The estimated salary range for this position is $192,300.00 to $ 307,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
08/05/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description We are seeking a highly experienced Lead Software Engineer to join Visa's Shared Services and Cloud Product Development organization. This role is ideal for a senior technologist who thrives as a lead generalist, operating across infrastructure, security, scalability, and platform engineering, while building foundational services that enable Visa's global product ecosystem. In this role, you will design and deliver Java/J2EE-based shared services that power multiple Visa products and platforms, influencing internal engineering standards for scalability, security, reliability, and reusability. You will collaborate across Product, Engineering, Security, SRE, and Architecture teams to build resilient, cloud-native systems that support Visa's mission at global scale. The Work Itself Design, build, and evolve core shared services that support Visa's product development ecosystem and reach approximately 40% of the world's population. Lead the development of scalable, secure, and reusable Java/J2EE-based services that serve as foundational platforms for multiple product teams. Act as a lead generalist, contributing across application architecture, infrastructure, security, and scalability to ensure shared services are enterprise-grade and future-ready. Collaborate cross-functionally to create architecture and design artifacts and deliver best-in-class software solutions used across Visa's technical offerings. Drive continuous improvements in product quality, platform reliability, and operational excellence across shared services. Develop robust, highly available systems serving diverse use cases, including consumer-facing products, B2B platforms, and business-to-government solutions. Leverage modern technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later capabilities. Contribute to team and organizational growth through mentorship, technical leadership, and continuous learning initiatives. Essential Functions Provide deep technical leadership within Shared Services Product Development, with a strong understanding of how shared platforms enable downstream product innovation. Lead discovery and design sessions with product partners to translate business requirements into scalable, secure shared-service architectures. Define and formalize best practices and standards for Java/J2EE development, API design, security, and service scalability. Lead planning, piloting, and integration of new platform capabilities, including infrastructure enhancements, security controls, and AI-enabled tooling. Design and implement cloud-native, containerized services using Docker and Kubernetes, ensuring high availability, fault tolerance, and elastic scalability. Partner closely with Security teams to implement secure API gateways, authentication and authorization mechanisms, and compliance-driven architectures. Analyze systemic patterns across defects, incidents, and performance metrics, driving long-term platform improvements. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 10+ years of relevant work experience with a Bachelor's Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience. Preferred Qualifications • 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD • 13+ years of relevant work experience in lieu of a degree. • 8-10 years of experience with an Advanced Degree, or 6+ years of work experience with a PhD. • Proven ability to define technical needs, develop execution plans, coordinate resources, and deliver results across multiple initiatives. • Demonstrated success leading multiple projects simultaneously and resolving priority or scheduling conflicts. • Strong understanding of container-based cloud architectures, including Kubernetes and Docker. • Experience with cloud migration and multi-cloud strategies. • Experience designing elastic, scalable architectural patterns for high-traffic web applications. • Solid understanding of Service and IT Operations Management and DevOps operating models, including deployment and capacity planning. • Strong experience with enterprise integration, including RESTful web services and API-first architectures. • Deep understanding of security requirements, industry standards, and modern security threats and mitigation strategies. • Experience designing and implementing secure API gateway solutions with dynamic security standards. • Experience with CI/CD-driven architectures and automation-first development practices. • Experience developing commercial software on Unix/Linux platforms. • Proven track record in a technical leadership role, including ownership of system design and delivery. • Experience with consumer-facing application development at scale. • Strong verbal, written, and interpersonal communication skills with both technical and non-technical stakeholders. • Excellent collaboration skills and the ability to influence cross-functional teams without direct authority. • Demonstrated passion for mentoring, team building, and continuous improvement. The Skills You Bring • Technical Leadership: Proven experience leading complex software initiatives across distributed systems and shared service platforms. • Primary Language Expertise: Strong expertise in Java (Core Java, J2EE, RESTful services). • Architecture & Scalability: Experience designing highly available, scalable, and secure distributed systems. • Cloud & Infrastructure: Hands-on experience with container-based architectures using Docker and Kubernetes, and cloud platforms (AWS, Azure, or GCP). • Security: Strong understanding of secure API design, authentication/authorization, secure gateway patterns, and enterprise security standards. • DevOps & Operations: Experience with CI/CD, deployment automation, observability, capacity planning, and production operations. • AI Enablement: Familiarity with integrating AI tools and services to improve platform intelligence and developer productivity. • Collaboration: Strong partnership skills working with Product, QA, DevOps, SRE, and Agile/Scrum teams. • Mentorship: Experience coaching engineers on technical excellence and career development. U.S. Applicants Only The estimated salary range for this position is $192,300.00 to $ 307,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Our team needs a Senior Consultant level Machine Learning Engineer with proven knowledge of web application and web service development who will focus on crafting new capabilities for the AI Platform while maturing our code base and development processes. You are a dedicated developer who can work and collaborate in a multifaceted environment as a valued member of our Agile Scrum teams. You should have strong problem-solving abilities and be passionate about coding, testing and debugging skills. You know how to fill product backlog and deliver production-ready code. You must be willing to go beyond the routine and be prepared to do a little bit of everything. As an integral part of the development team, you will sometimes explore new requirements and design, and at times refactor existing functionality for performance and maintainability. But the goal is always working on ways to make us more efficient and provide better solutions to our end customers. Flexibility and willingness to tackle new tasks as needed are significant to success. If this sounds exciting to you, we would love to discuss and tell you more about our work! Essential Functions: Collaborate with project team members (Product Managers, Architects, Analysts, Software Engineers, Project Managers, etc.) to ensure development and implementation of new data driven business solutions. Drive development effort End-to-End for timely delivery of high quality solutions that conform to requirements, conform to the architectural vision, and align with all applicable standards. Responsibilities span all phases of solution development. Collaborate with senior technical staff and PM to identify, document, plan contingency, track and manage risks and issues until all are resolved. Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a detailed and timely manner. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Expert in at least one of the following: Golang, Java, or C/C++ • Experience with web service standards and related patterns (REST, gRPC) • Experience developing large scale, enterprise class distributed system or subsystems that require high availability, low-latency, & strong data consistency computing • Experience implementing solutions for low-latency, distributed services using open standard technologies. • Experience with Big Data and analytics in general leveraging technologies like Hadoop, Spark, Flink and MapReduce • Experience with distributed caching technologies like Redis • Experience developing proper metrics instrumentation in software components, to help facilitate real-time and remote troubleshooting/performance monitoring. • Experience architecting solutions with Continuous Integration and Continuous Delivery in mind U.S. Applicants Only The estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
08/05/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Our team needs a Senior Consultant level Machine Learning Engineer with proven knowledge of web application and web service development who will focus on crafting new capabilities for the AI Platform while maturing our code base and development processes. You are a dedicated developer who can work and collaborate in a multifaceted environment as a valued member of our Agile Scrum teams. You should have strong problem-solving abilities and be passionate about coding, testing and debugging skills. You know how to fill product backlog and deliver production-ready code. You must be willing to go beyond the routine and be prepared to do a little bit of everything. As an integral part of the development team, you will sometimes explore new requirements and design, and at times refactor existing functionality for performance and maintainability. But the goal is always working on ways to make us more efficient and provide better solutions to our end customers. Flexibility and willingness to tackle new tasks as needed are significant to success. If this sounds exciting to you, we would love to discuss and tell you more about our work! Essential Functions: Collaborate with project team members (Product Managers, Architects, Analysts, Software Engineers, Project Managers, etc.) to ensure development and implementation of new data driven business solutions. Drive development effort End-to-End for timely delivery of high quality solutions that conform to requirements, conform to the architectural vision, and align with all applicable standards. Responsibilities span all phases of solution development. Collaborate with senior technical staff and PM to identify, document, plan contingency, track and manage risks and issues until all are resolved. Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a detailed and timely manner. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Expert in at least one of the following: Golang, Java, or C/C++ • Experience with web service standards and related patterns (REST, gRPC) • Experience developing large scale, enterprise class distributed system or subsystems that require high availability, low-latency, & strong data consistency computing • Experience implementing solutions for low-latency, distributed services using open standard technologies. • Experience with Big Data and analytics in general leveraging technologies like Hadoop, Spark, Flink and MapReduce • Experience with distributed caching technologies like Redis • Experience developing proper metrics instrumentation in software components, to help facilitate real-time and remote troubleshooting/performance monitoring. • Experience architecting solutions with Continuous Integration and Continuous Delivery in mind U.S. Applicants Only The estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Visa Technology and Operations LLC
Foster City, California
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. U.S. Applicants Only The estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
08/05/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you'll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. Join the Commercial and Money Movement Solutions (CMS) organization as a Senior Staff Engineer focused on leveraging AI to solve complex engineering and customer challenges. You will work on innovative solutions that combine deep technical expertise with AI/ML capabilities to enhance developer productivity, improve customer experiences, and drive next-generation commercial payment and money movement technology for B2B, B2C, P2P, and G2C flows. The Work itself: Design and architect AI-powered solutions that solve engineering productivity challenges and enhance customer-facing products across CMS Lead technical initiatives leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Drive experimentation with emerging AI technologies and make technical decisions on adoption and standards Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Develop scalable platforms and services that integrate AI capabilities into Visa's commercial payment and money movement systems Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Works directly with product owners to gather and refine requirements across products, adding and taking into account existing tools and solutions across the organization. Develops and designs advanced architect solutions that are robust and scalable, integrating AI capabilities with Visa's technical ecosystem Provides domain expertise on the development of technical documentation of solutions and contributes to standard processes in technical documentation as needed. Plays a key role in the development and delivery of new features across products from end-to-end. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum six (6) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum eight (8) years of experience in a directly related field OR Minimum eleven (11) years of directly related experience • Experience with AI agent frameworks, LLMs, or generative AI applications (Claude, GPT, etc.) • Knowledge of AI-powered development tools (Claude Code, GitHub Copilot, etc.) or building similar systems • Experience applying AI to solve engineering challenges or customer-facing product features • Understanding of commercial payments, money movement, B2B payables, or payment processing • Experience with cloud platforms (AWS, Azure, GCP) and modern architectures • Knowledge of API design, microservices, and distributed systems • Experience leading cross-team technical initiatives The Skills You Bring • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale • AI Expertise: Experience with agentic AI, LLMs, AI agent frameworks, or machine learning applications • Challenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutions • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) • Architecture & Design: Proven track record designing scalable systems that integrate AI capabilities • Builder: Experience building AI-powered features for engineering productivity or customer-facing applications • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams • We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn't work with payments technology or web applications before joining Visa. U.S. Applicants Only The estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Visa Technology and Operations LLC
Foster City, California
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description As a Senior Consultant Data Engineer, you'll join our Value Added Services - Digital Marketing & Engagement organization. You'll help design, enhance, and build our Visa data token platform within an agile development environment. You'll collaborate with colleagues who will both support and challenge you daily. You will take on leadership roles in multiple projects, building full-stack development of real-time scoring services, RESTful APIs, and container-based distributed services. These services are designed to be highly available, secure, scalable, and resilient. You'll also spearhead the development of next-generation software, incorporating machine learning and deep learning technologies. We believe in self-managing Agile teams that build end-to-end products, emphasizing unit testing, code reviews, and continuous integration for excellent code quality. You'll witness the code you write move to production within just a few days. This role involves driving innovation to differentiate our products from competitors and delight customers with accelerated time-to-market delivery. It demands proficiency in containerization technologies like Docker and Kubernetes, expertise in Java, Spring Boot, React, and both relational and non-relational databases. A strong background in data engineering with experience in Hadoop, Spark, and Scala is also essential for effective performance in this role. If this sounds exciting, we'd love to chat with you further about our work culture, environment, and whether this would be a good fit for you Essential Functions: You'll be the face of the team representing us in various technical forums. You'll help our customers achieve their business goals by understanding their requirements. You will build deep partnerships with product management to make sure that the products we are building deliver real value. You'll analyze business requirements and architect highly secure, robust, and scalable solutions. You'll drive internal proof of concept initiatives. When needed, quickly design and implement a prototype of a system or component with a proper architecture, and then lead or hand over to engineering team to implement. You'll champion efforts to architect, design and implement various components of our global transaction processing systems. Your DNA will include following and creating software best practices and processes. You'll coach and mentor your team members and help them grow professionally. You will also create an atmosphere of mutual accountability. You'll play key role in meetings and discussions with cross-functional and non-technical teams. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Demonstrated leadership in teams delivering high-quality, large-scale, enterprise-class applications. • Solid experience in big data engineering, with working knowledge of Hadoop, Apache Spark, Python, and SQL. • Expertise in Java, with experience in REST APIs, container-based technologies, and implementing containerization strategies using Docker and Kubernetes. • Proficiency in creating and managing large-scale data pipelines, handling complex, high-volume, multi-dimensional data, and machine learning models. • Expertise in developing ETL processes, maintaining Spark pipelines, and productizing AI/ML models. • Proficient in popular technologies and cloud services, such as Kafka, Redis, Flink, TensorFlow, Triton, AWS services, and containerized environments (Docker, K8s). • Skilled in Unix/Shell or Python scripting, using scheduling tools like Airflow and Control-M, and maintaining OPS tools. • Strong experience with UI technologies, including Redux, React.js, HTML5, CSS4, and jQuery/JavaScript standards. • Familiarity with Agile development incorporating TDD, CI/CD, and relational and non-relational databases. • Proven track record of building applications adhering to industry best practices for reliability, availability, scalability, and operability. • Ability to manage component security analysis and collaborate with security teams. • Strong work ethic, focus on immediate goals, and proven experience as a technical leader. • Passion for mentoring juniors and helping them reach new heights. • Demonstrated proficiency with programming languages, scripting languages, code quality initiatives, and operating systems. • Excellent communication and interpersonal skills, and a strong team player. U.S. Applicants Only The estimated salary range for this position is $169,100 to $270,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
08/05/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description As a Senior Consultant Data Engineer, you'll join our Value Added Services - Digital Marketing & Engagement organization. You'll help design, enhance, and build our Visa data token platform within an agile development environment. You'll collaborate with colleagues who will both support and challenge you daily. You will take on leadership roles in multiple projects, building full-stack development of real-time scoring services, RESTful APIs, and container-based distributed services. These services are designed to be highly available, secure, scalable, and resilient. You'll also spearhead the development of next-generation software, incorporating machine learning and deep learning technologies. We believe in self-managing Agile teams that build end-to-end products, emphasizing unit testing, code reviews, and continuous integration for excellent code quality. You'll witness the code you write move to production within just a few days. This role involves driving innovation to differentiate our products from competitors and delight customers with accelerated time-to-market delivery. It demands proficiency in containerization technologies like Docker and Kubernetes, expertise in Java, Spring Boot, React, and both relational and non-relational databases. A strong background in data engineering with experience in Hadoop, Spark, and Scala is also essential for effective performance in this role. If this sounds exciting, we'd love to chat with you further about our work culture, environment, and whether this would be a good fit for you Essential Functions: You'll be the face of the team representing us in various technical forums. You'll help our customers achieve their business goals by understanding their requirements. You will build deep partnerships with product management to make sure that the products we are building deliver real value. You'll analyze business requirements and architect highly secure, robust, and scalable solutions. You'll drive internal proof of concept initiatives. When needed, quickly design and implement a prototype of a system or component with a proper architecture, and then lead or hand over to engineering team to implement. You'll champion efforts to architect, design and implement various components of our global transaction processing systems. Your DNA will include following and creating software best practices and processes. You'll coach and mentor your team members and help them grow professionally. You will also create an atmosphere of mutual accountability. You'll play key role in meetings and discussions with cross-functional and non-technical teams. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Demonstrated leadership in teams delivering high-quality, large-scale, enterprise-class applications. • Solid experience in big data engineering, with working knowledge of Hadoop, Apache Spark, Python, and SQL. • Expertise in Java, with experience in REST APIs, container-based technologies, and implementing containerization strategies using Docker and Kubernetes. • Proficiency in creating and managing large-scale data pipelines, handling complex, high-volume, multi-dimensional data, and machine learning models. • Expertise in developing ETL processes, maintaining Spark pipelines, and productizing AI/ML models. • Proficient in popular technologies and cloud services, such as Kafka, Redis, Flink, TensorFlow, Triton, AWS services, and containerized environments (Docker, K8s). • Skilled in Unix/Shell or Python scripting, using scheduling tools like Airflow and Control-M, and maintaining OPS tools. • Strong experience with UI technologies, including Redux, React.js, HTML5, CSS4, and jQuery/JavaScript standards. • Familiarity with Agile development incorporating TDD, CI/CD, and relational and non-relational databases. • Proven track record of building applications adhering to industry best practices for reliability, availability, scalability, and operability. • Ability to manage component security analysis and collaborate with security teams. • Strong work ethic, focus on immediate goals, and proven experience as a technical leader. • Passion for mentoring juniors and helping them reach new heights. • Demonstrated proficiency with programming languages, scripting languages, code quality initiatives, and operating systems. • Excellent communication and interpersonal skills, and a strong team player. U.S. Applicants Only The estimated salary range for this position is $169,100 to $270,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Visa Technology and Operations LLC
Bellevue, Washington
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description In this role, you will join the Visa Intelligent Authorization (VIA) product team within Acceptance Solutions. VIA is a modern acquiring platform that provides secure, scalable, and compliant access to a broad range of global payment services. You will bring strong product management experience building innovative, commercially successful products. You will drive product strategy, execution, and delivery to expand features and capabilities. This role reports to the Senior Director, Visa Intelligent Authorization. Responsibilities Drive the vision, strategy, and execution of Visa Intelligent Authorization (VIA) payment processing capabilities, ensuring alignment with organizational goals. Manage intake, prioritization, and roadmap execution for the Visa Platform Connect feature backlog. Partner closely with development and engineering teams to define end-to-end requirements, track execution, and commercialize payment products. Demonstrate deep knowledge of the payments ecosystem, including front-end APIs, platform orchestration, authorization, capture and clearing, payment schemes, processors, issuers, acquirers, and fraud and risk management. Interpret payment network mandates, compliance requirements, technical letters, and switch release bulletins from global and domestic payment brands to ensure ongoing compliance. Analyze processor specifications, especially those for major card schemes, and translate mandate and network feature requirements into end-to-end delivery plans for external releases. Develop detailed, network-agnostic product and functional requirements to support development, testing, and deployment. Collaborate with architects, development teams, and cross-functional partners to deliver features seamlessly by aligning stakeholders, identifying risks early, and removing blockers. Support end-to-end payment product delivery by clarifying requirements, defining scope, creating functional test scenarios, securing UAT sign-offs, and preparing release communications. Advocate for internal and external customer needs to inform product enhancements and prioritization. This is a hybrid position. Your hiring manager will confirm in-office expectations. Qualifications Basic Qualifications: 5 or more years of relevant experience in product development. End-to-end understanding of Visa and other global payment scheme services, including authorization, clearing, settlement, and related processes. Ability to manage the full lifecycle of payment products. Proven ability to develop new products for B2B clients, including acquirers, processors, and large merchants. Understanding of transaction processing services such as fraud, risk, digital, and mobile, along with payment industry standards including ISO 8583, EMV, 3DS, and PSD2, is a plus. Strong understanding of card payment scheme compliance and the industry regulatory framework. Strong influencing skills and the ability to lead diverse, cross-functional teams across time zones, geographies, and cultures without direct authority. Preferred Qualifications: 8 or more years of relevant experience with a bachelor's degree, at least 5 years with an advanced degree (for example, a master's, MBA, JD, or MD), or 2 years with a PhD. 5 or more years of experience in a payment processing environment. 5 or more years of experience in product lifecycle management. Strong experience working in agile environments, preferably the Scaled Agile Framework, and with process management tools such as JIRA and JIRA Align. Proven ability to develop roadmaps, write user stories, manage product backlogs, and prioritize competing requirements in a dynamic environment. Collaborative team player with broad experience partnering with subject matter experts, product teams, architects, and software engineers. Strong attention to detail and the ability to think strategically and independently. Excellent communication skills, including the ability to clearly and concisely communicate project issues and risks to executive audiences. Strong customer-centric mindset. Strong testing skills, including the ability to think like an end user and perform user acceptance testing. U.S. Applicants Only The estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
08/05/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description In this role, you will join the Visa Intelligent Authorization (VIA) product team within Acceptance Solutions. VIA is a modern acquiring platform that provides secure, scalable, and compliant access to a broad range of global payment services. You will bring strong product management experience building innovative, commercially successful products. You will drive product strategy, execution, and delivery to expand features and capabilities. This role reports to the Senior Director, Visa Intelligent Authorization. Responsibilities Drive the vision, strategy, and execution of Visa Intelligent Authorization (VIA) payment processing capabilities, ensuring alignment with organizational goals. Manage intake, prioritization, and roadmap execution for the Visa Platform Connect feature backlog. Partner closely with development and engineering teams to define end-to-end requirements, track execution, and commercialize payment products. Demonstrate deep knowledge of the payments ecosystem, including front-end APIs, platform orchestration, authorization, capture and clearing, payment schemes, processors, issuers, acquirers, and fraud and risk management. Interpret payment network mandates, compliance requirements, technical letters, and switch release bulletins from global and domestic payment brands to ensure ongoing compliance. Analyze processor specifications, especially those for major card schemes, and translate mandate and network feature requirements into end-to-end delivery plans for external releases. Develop detailed, network-agnostic product and functional requirements to support development, testing, and deployment. Collaborate with architects, development teams, and cross-functional partners to deliver features seamlessly by aligning stakeholders, identifying risks early, and removing blockers. Support end-to-end payment product delivery by clarifying requirements, defining scope, creating functional test scenarios, securing UAT sign-offs, and preparing release communications. Advocate for internal and external customer needs to inform product enhancements and prioritization. This is a hybrid position. Your hiring manager will confirm in-office expectations. Qualifications Basic Qualifications: 5 or more years of relevant experience in product development. End-to-end understanding of Visa and other global payment scheme services, including authorization, clearing, settlement, and related processes. Ability to manage the full lifecycle of payment products. Proven ability to develop new products for B2B clients, including acquirers, processors, and large merchants. Understanding of transaction processing services such as fraud, risk, digital, and mobile, along with payment industry standards including ISO 8583, EMV, 3DS, and PSD2, is a plus. Strong understanding of card payment scheme compliance and the industry regulatory framework. Strong influencing skills and the ability to lead diverse, cross-functional teams across time zones, geographies, and cultures without direct authority. Preferred Qualifications: 8 or more years of relevant experience with a bachelor's degree, at least 5 years with an advanced degree (for example, a master's, MBA, JD, or MD), or 2 years with a PhD. 5 or more years of experience in a payment processing environment. 5 or more years of experience in product lifecycle management. Strong experience working in agile environments, preferably the Scaled Agile Framework, and with process management tools such as JIRA and JIRA Align. Proven ability to develop roadmaps, write user stories, manage product backlogs, and prioritize competing requirements in a dynamic environment. Collaborative team player with broad experience partnering with subject matter experts, product teams, architects, and software engineers. Strong attention to detail and the ability to think strategically and independently. Excellent communication skills, including the ability to clearly and concisely communicate project issues and risks to executive audiences. Strong customer-centric mindset. Strong testing skills, including the ability to think like an end user and perform user acceptance testing. U.S. Applicants Only The estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
United Nations Federal Credit Union
New York, New York
Serve as a key contributor to the development and maturation of the Credit Union's Third-Party Risk Management (TPRM) program, ensuring alignment with strategic goals and regulatory requirements. Assess, monitor, and mitigate third-party risks while supporting comprehensive due diligence and managing risk frameworks. Collaborate with internal teams-including Office of General Counsel, IT, and Procurement-to address and resolve risk-related issues. Track and manage remediation efforts, analyze TPRM KPIs and KRIs to provide actionable insights, and support procurement reporting and analytics to enhance program effectiveness. This position is hybrid. NYC Salary Range: $105,000 - $120,000 annually: compensation is commensurate to geographic location. • Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. • Support the TPRM framework to ensure alignment with organizational objectives and regulatory requirements, with primary responsibility for tracking of end to end third party risk assessment process, which includes risk reviews, documenting findings in the risk register, coordinating follow-ups with the third parties and the business unit owners, and facilitating the collaboration and documentation of the related risk acceptance with the business unit owner. • Assist in maintaining TPRM & Vendor Management processes, ensuring oversight, tracking, and documentation are in full compliance with TPRM policy. • Collaborate with risk domain SMEs (i.e., Third party risk assessor, Procurement team, Office of General Counsel, Information Security, Enterprise Risk Management, Compliance etc.) to align various risks, third party security events, and business unit goals with UNFCU risk appetite and support the VP TPRM with any escalations. • Serve as a designated alternate to the TPRM analyst in the vendor management review and sign off in the Vendor Management tool. • Partner with TPRM analyst to engage in TPRM policy compliance discussions with the business unit owners. • Partner with Procurement Manager on Quarterly Third-Party Performance survey discussions with the business unit owner and informing VP TPRM, as necessary. • Support the Procurement team in Contract Management activities including the development and execution of the Contract Management Program. • Serve as the primary liaison between TPRM and Business Continuity teams to ensure third-party business continuity risks are identified, assessed, and addressed. • Ensure third-party continuity risks are integrated into UNFCU's resilience planning and remediation efforts. • Support the VP TPRM and the Procurement Manager as needed in TPRM and Procurement KPI/KRI Reporting & Analytics. • Support the planning, execution, and documentation of Third-Party Risk assessments completed by the UNFCU third party risk assessor, across business units. • Lead the TPRM Issue Management process. Maintain, track, and report all third-party issues & events in collaboration with UNFCU Incident Management team. • Collaborate with business unit owners to communicate findings, develop risk mitigation strategies, and provide insights that support the TPRM Framework. • Support ongoing monitoring and risk-remediation activities by assisting in tracking vendor exceptions and issues, updating risk profiles, and documenting remediation steps. • Lead, execute & document the third-party termination process in collaboration with the business unit owner, Office of General Counsel, Information security teams and the third party. • Partner with VP TPRM to proactively identify and implement opportunities to enhance TPRM processes, reporting mechanisms, and the overall control environment driving efficiency and effectiveness within key focus areas. • Stay informed with industry updates, new regulations, and best practices in risk management to ensure the ongoing effectiveness of the TPRM Framework and its alignment with regulatory expectations and industry benchmarks. • Perform additional responsibilities and ad-hoc projects as required to support the TPRM & Procurement Department. • Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. • Bachelor's degree with equivalent experience. • 4 years TPRM experience with Procurement expertise. • Advanced Microsoft Office proficiency; skilled in data visualization and reporting tools (Power BI, Tableau) to generate actionable insights. • Skilled in assessing third-party risks, managing security control evaluations, and implementing risk mitigation strategies. • Knowledgeable in data privacy and enterprise/member data management, collaborating with business units and key stakeholders including Procurement, Office of General Counsel, and Information Security. • Strong verbal, written, and interpersonal skills; able to present metrics and reports to leadership while working effectively both independently and in team settings. • Detail-oriented and proactive, skilled at managing multiple projects under pressure while prioritizing effectively. • Experienced in challenging business unit decisions using TPRM principles, data classification, and regulatory guidance, and driving process improvements and operational efficiencies.
08/05/2026
Full time
Serve as a key contributor to the development and maturation of the Credit Union's Third-Party Risk Management (TPRM) program, ensuring alignment with strategic goals and regulatory requirements. Assess, monitor, and mitigate third-party risks while supporting comprehensive due diligence and managing risk frameworks. Collaborate with internal teams-including Office of General Counsel, IT, and Procurement-to address and resolve risk-related issues. Track and manage remediation efforts, analyze TPRM KPIs and KRIs to provide actionable insights, and support procurement reporting and analytics to enhance program effectiveness. This position is hybrid. NYC Salary Range: $105,000 - $120,000 annually: compensation is commensurate to geographic location. • Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. • Support the TPRM framework to ensure alignment with organizational objectives and regulatory requirements, with primary responsibility for tracking of end to end third party risk assessment process, which includes risk reviews, documenting findings in the risk register, coordinating follow-ups with the third parties and the business unit owners, and facilitating the collaboration and documentation of the related risk acceptance with the business unit owner. • Assist in maintaining TPRM & Vendor Management processes, ensuring oversight, tracking, and documentation are in full compliance with TPRM policy. • Collaborate with risk domain SMEs (i.e., Third party risk assessor, Procurement team, Office of General Counsel, Information Security, Enterprise Risk Management, Compliance etc.) to align various risks, third party security events, and business unit goals with UNFCU risk appetite and support the VP TPRM with any escalations. • Serve as a designated alternate to the TPRM analyst in the vendor management review and sign off in the Vendor Management tool. • Partner with TPRM analyst to engage in TPRM policy compliance discussions with the business unit owners. • Partner with Procurement Manager on Quarterly Third-Party Performance survey discussions with the business unit owner and informing VP TPRM, as necessary. • Support the Procurement team in Contract Management activities including the development and execution of the Contract Management Program. • Serve as the primary liaison between TPRM and Business Continuity teams to ensure third-party business continuity risks are identified, assessed, and addressed. • Ensure third-party continuity risks are integrated into UNFCU's resilience planning and remediation efforts. • Support the VP TPRM and the Procurement Manager as needed in TPRM and Procurement KPI/KRI Reporting & Analytics. • Support the planning, execution, and documentation of Third-Party Risk assessments completed by the UNFCU third party risk assessor, across business units. • Lead the TPRM Issue Management process. Maintain, track, and report all third-party issues & events in collaboration with UNFCU Incident Management team. • Collaborate with business unit owners to communicate findings, develop risk mitigation strategies, and provide insights that support the TPRM Framework. • Support ongoing monitoring and risk-remediation activities by assisting in tracking vendor exceptions and issues, updating risk profiles, and documenting remediation steps. • Lead, execute & document the third-party termination process in collaboration with the business unit owner, Office of General Counsel, Information security teams and the third party. • Partner with VP TPRM to proactively identify and implement opportunities to enhance TPRM processes, reporting mechanisms, and the overall control environment driving efficiency and effectiveness within key focus areas. • Stay informed with industry updates, new regulations, and best practices in risk management to ensure the ongoing effectiveness of the TPRM Framework and its alignment with regulatory expectations and industry benchmarks. • Perform additional responsibilities and ad-hoc projects as required to support the TPRM & Procurement Department. • Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. • Bachelor's degree with equivalent experience. • 4 years TPRM experience with Procurement expertise. • Advanced Microsoft Office proficiency; skilled in data visualization and reporting tools (Power BI, Tableau) to generate actionable insights. • Skilled in assessing third-party risks, managing security control evaluations, and implementing risk mitigation strategies. • Knowledgeable in data privacy and enterprise/member data management, collaborating with business units and key stakeholders including Procurement, Office of General Counsel, and Information Security. • Strong verbal, written, and interpersonal skills; able to present metrics and reports to leadership while working effectively both independently and in team settings. • Detail-oriented and proactive, skilled at managing multiple projects under pressure while prioritizing effectively. • Experienced in challenging business unit decisions using TPRM principles, data classification, and regulatory guidance, and driving process improvements and operational efficiencies.
We are seeking a Senior Service & Process Designer for a Hybrid position with our Sacramento, California client who will be responsible for leading business process reengineering, service design, and customer experience transformation initiatives that support large-scale digital modernization programs. This role collaborates with business stakeholders, product teams, technical architects, and implementation teams to redesign business processes, optimize service delivery, and develop customer-centered solutions that improve operational efficiency and user experience. The Senior Service & Process Designer applies Human-Centered Design (HCD), Business Process Reengineering (BPR), and process modeling methodologies to support incremental modernization and digital transformation initiatives. Key Responsibilities Lead Business Process Reengineering (BPR) initiatives to improve business operations and customer service delivery. Analyze current-state business processes and design future-state workflows supporting digital transformation. Develop customer journeys, service blueprints, process maps, and operational workflows using Human-Centered Design (HCD) principles. Identify opportunities to decompose complex business processes into incremental releases. Facilitate stakeholder workshops, interviews, and collaborative design sessions. Create business process documentation, workflow diagrams, and BPMN 2.0 process models. Collaborate with Enterprise Architects, Technical Architects, Product Managers, Developers, and Organizational Change Management teams. Support legacy modernization initiatives by redesigning business processes for cloud-based platforms and digital services. Design omnichannel customer experiences that promote digital self-service. Recommend process improvements that improve efficiency and customer outcomes. Support implementation planning, release planning, operational readiness, and continuous improvement. Ensure service designs align with organizational goals, business priorities, and user needs. Minimum Qualifications Education Bachelor's degree required. Required Experience Minimum five (5) years of full-time experience in Business Process Reengineering (BPR) or Service Design. Experience may be demonstrated using no more than three (3) projects. Minimum two (2) years of full-time experience identifying logical groupings of business transactions for incremental release planning. Experience may be demonstrated using no more than two (2) projects. Preferred Qualifications Experience leading workflow redesign for legacy modernization initiatives transitioning from Mainframe/COBOL environments to Salesforce and MuleSoft cloud platforms. Lean Six Sigma Green Belt or Black Belt certification. Demonstrated proficiency using BPMN 2.0 standards. Experience designing Self-Service First omnichannel service delivery strategies. Experience supporting large-scale government digital transformation initiatives. Experience facilitating Human-Centered Design (HCD) workshops. Knowledge of Agile, Scrum, or SAFe delivery methodologies.
08/05/2026
Full time
We are seeking a Senior Service & Process Designer for a Hybrid position with our Sacramento, California client who will be responsible for leading business process reengineering, service design, and customer experience transformation initiatives that support large-scale digital modernization programs. This role collaborates with business stakeholders, product teams, technical architects, and implementation teams to redesign business processes, optimize service delivery, and develop customer-centered solutions that improve operational efficiency and user experience. The Senior Service & Process Designer applies Human-Centered Design (HCD), Business Process Reengineering (BPR), and process modeling methodologies to support incremental modernization and digital transformation initiatives. Key Responsibilities Lead Business Process Reengineering (BPR) initiatives to improve business operations and customer service delivery. Analyze current-state business processes and design future-state workflows supporting digital transformation. Develop customer journeys, service blueprints, process maps, and operational workflows using Human-Centered Design (HCD) principles. Identify opportunities to decompose complex business processes into incremental releases. Facilitate stakeholder workshops, interviews, and collaborative design sessions. Create business process documentation, workflow diagrams, and BPMN 2.0 process models. Collaborate with Enterprise Architects, Technical Architects, Product Managers, Developers, and Organizational Change Management teams. Support legacy modernization initiatives by redesigning business processes for cloud-based platforms and digital services. Design omnichannel customer experiences that promote digital self-service. Recommend process improvements that improve efficiency and customer outcomes. Support implementation planning, release planning, operational readiness, and continuous improvement. Ensure service designs align with organizational goals, business priorities, and user needs. Minimum Qualifications Education Bachelor's degree required. Required Experience Minimum five (5) years of full-time experience in Business Process Reengineering (BPR) or Service Design. Experience may be demonstrated using no more than three (3) projects. Minimum two (2) years of full-time experience identifying logical groupings of business transactions for incremental release planning. Experience may be demonstrated using no more than two (2) projects. Preferred Qualifications Experience leading workflow redesign for legacy modernization initiatives transitioning from Mainframe/COBOL environments to Salesforce and MuleSoft cloud platforms. Lean Six Sigma Green Belt or Black Belt certification. Demonstrated proficiency using BPMN 2.0 standards. Experience designing Self-Service First omnichannel service delivery strategies. Experience supporting large-scale government digital transformation initiatives. Experience facilitating Human-Centered Design (HCD) workshops. Knowledge of Agile, Scrum, or SAFe delivery methodologies.
We are seeking a Senior UX/UI Product Designer for a Hybrid position with our Sacramento, California client assuming responsibility for designing intuitive, accessible, and user-centered digital experiences that support enterprise modernization initiatives. This role partners with product managers, business analysts, developers, architects, and stakeholders to create scalable user interfaces, establish design standards, and ensure consistent user experiences across enterprise applications. You will leverage Human-Centered Design (HCD), Salesforce Lightning Design System (SLDS), and modern UX methodologies to deliver accessible, visually consistent, and highly usable digital products. Key Responsibilities Lead UX and UI design efforts for enterprise digital modernization initiatives. Design intuitive, user-centered interfaces that improve usability, accessibility, and customer satisfaction. Apply the Salesforce Lightning Design System (SLDS) to create scalable and consistent user experiences. Develop wireframes, mockups, prototypes, and interactive design artifacts. Standardize user interfaces by establishing reusable design patterns and interaction models. Create, maintain, and govern enterprise design systems and reusable component libraries. Collaborate with Product Managers, Business Analysts, Developers, Architects, and stakeholders. Conduct user research, usability testing, and design validation sessions. Ensure designs comply with accessibility standards and inclusive design best practices. Facilitate design workshops within cross-functional Agile teams. Provide design specifications and UX guidance during development. Continuously evaluate emerging UX trends and technologies. Requirements Minimum two (2) years of full-time experience working with the Salesforce Lightning Design System (SLDS). Experience may be demonstrated using no more than two (2) projects. Minimum one (1) successfully completed project demonstrating experience normalizing approximately 200 user flows into consistent UI patterns for enterprise applications. Preferred Salesforce Certified User Experience (UX) Designer certification. Experience creating, maintaining, and governing enterprise Design Systems used by multiple independent development teams. IAAP Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS) certification. Experience designing enterprise applications using Human-Centered Design (HCD) methodologies. Experience supporting large-scale digital transformation or government modernization initiatives. Knowledge of Agile, Scrum, or SAFe software delivery methodologies. Education Bachelor's degree required.
08/05/2026
Full time
We are seeking a Senior UX/UI Product Designer for a Hybrid position with our Sacramento, California client assuming responsibility for designing intuitive, accessible, and user-centered digital experiences that support enterprise modernization initiatives. This role partners with product managers, business analysts, developers, architects, and stakeholders to create scalable user interfaces, establish design standards, and ensure consistent user experiences across enterprise applications. You will leverage Human-Centered Design (HCD), Salesforce Lightning Design System (SLDS), and modern UX methodologies to deliver accessible, visually consistent, and highly usable digital products. Key Responsibilities Lead UX and UI design efforts for enterprise digital modernization initiatives. Design intuitive, user-centered interfaces that improve usability, accessibility, and customer satisfaction. Apply the Salesforce Lightning Design System (SLDS) to create scalable and consistent user experiences. Develop wireframes, mockups, prototypes, and interactive design artifacts. Standardize user interfaces by establishing reusable design patterns and interaction models. Create, maintain, and govern enterprise design systems and reusable component libraries. Collaborate with Product Managers, Business Analysts, Developers, Architects, and stakeholders. Conduct user research, usability testing, and design validation sessions. Ensure designs comply with accessibility standards and inclusive design best practices. Facilitate design workshops within cross-functional Agile teams. Provide design specifications and UX guidance during development. Continuously evaluate emerging UX trends and technologies. Requirements Minimum two (2) years of full-time experience working with the Salesforce Lightning Design System (SLDS). Experience may be demonstrated using no more than two (2) projects. Minimum one (1) successfully completed project demonstrating experience normalizing approximately 200 user flows into consistent UI patterns for enterprise applications. Preferred Salesforce Certified User Experience (UX) Designer certification. Experience creating, maintaining, and governing enterprise Design Systems used by multiple independent development teams. IAAP Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS) certification. Experience designing enterprise applications using Human-Centered Design (HCD) methodologies. Experience supporting large-scale digital transformation or government modernization initiatives. Knowledge of Agile, Scrum, or SAFe software delivery methodologies. Education Bachelor's degree required.
Job Title: Technical Product Manager / Senior Product Owner - Mobile Engineering Location: Charlotte, NC (Hybrid, onsite day 1; minimum 3 days per week) Duration: Contract - 12 months (potential contract-to-hire; no sponsorship now or in the future) Pay Range: $71.17/hr (W2) Job ID: 406955 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Mobile Engineering Product Manager to join our dynamic team supporting Mobile Application development across multiple business lines at Bank of America. The ideal candidate will have strong experience in technical product ownership and business analysis and a proven ability to drive product vision, adoption, and expansion while leading teams to deliver high-impact mobile products. Responsibilities: Develop and communicate a clear product vision and roadmap for mobile applications. Lead user research with external vendors/clients and internal partners to define problems and opportunities. Serve as subject matter expert for mobile products, frameworks, technical components, and underlying data. Drive product adoption and expansion across internal business units and external customer experiences. Lead and manage teams to deliver functionality across multiple concurrent projects. Partner with engineering, design, and cross-functional stakeholders to define requirements and prioritize backlogs. Leverage Agile and Waterfall methodologies as appropriate; operate in Jira and related tools. Apply Copilot and prompt engineering expertise to inform product strategy and delivery. Facilitate workshops, presentations, and stakeholder communications at multiple organizational levels. Required Skills & Qualifications: Bachelor's degree or equivalent education. 10+ years as a technical product owner or business analyst in project-based environments. 5+ years of experience leading/managing people and delivering products. Deep understanding of mobile application frameworks, technical components, and product data. Deep understanding of Copilot and prompt engineering. Proficiency with Agile and Waterfall methodologies; working knowledge of Jira. Strong time management, prioritization, delegation, and coaching skills with a track record of meeting deadlines. Effective verbal and written communication across organizational levels; strong facilitation and presentation skills. Fluency in technology and knowledge of project and software development methods and techniques. Strong interpersonal, negotiation, and conflict management abilities. Preferred Skills: Experience in mobile applications for internal users and external banking customers. UI/UX design exposure and FinTech experience. Hands-on collaboration with technology teams and Agile software delivery experience. Data literacy and analytical mindset with strong attention to detail and accuracy. Business-centric judgment with the ability to tailor approaches for optimal outcomes. Proven collaboration across business and cross-functional partners; strong executive communication. Additional Details: Start month: August. Interview process includes 2 rounds; in-person preferred for local candidates in Charlotte. Glider ID verification required. Maximum of 3 submissions per vendor. On resume: include current location or relocation plan, availability/start date, and any required cooling-off period. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Ensure your resume lists your current location or relocation plan, availability or start date, and any cooling-off requirements.
08/05/2026
Full time
Job Title: Technical Product Manager / Senior Product Owner - Mobile Engineering Location: Charlotte, NC (Hybrid, onsite day 1; minimum 3 days per week) Duration: Contract - 12 months (potential contract-to-hire; no sponsorship now or in the future) Pay Range: $71.17/hr (W2) Job ID: 406955 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Mobile Engineering Product Manager to join our dynamic team supporting Mobile Application development across multiple business lines at Bank of America. The ideal candidate will have strong experience in technical product ownership and business analysis and a proven ability to drive product vision, adoption, and expansion while leading teams to deliver high-impact mobile products. Responsibilities: Develop and communicate a clear product vision and roadmap for mobile applications. Lead user research with external vendors/clients and internal partners to define problems and opportunities. Serve as subject matter expert for mobile products, frameworks, technical components, and underlying data. Drive product adoption and expansion across internal business units and external customer experiences. Lead and manage teams to deliver functionality across multiple concurrent projects. Partner with engineering, design, and cross-functional stakeholders to define requirements and prioritize backlogs. Leverage Agile and Waterfall methodologies as appropriate; operate in Jira and related tools. Apply Copilot and prompt engineering expertise to inform product strategy and delivery. Facilitate workshops, presentations, and stakeholder communications at multiple organizational levels. Required Skills & Qualifications: Bachelor's degree or equivalent education. 10+ years as a technical product owner or business analyst in project-based environments. 5+ years of experience leading/managing people and delivering products. Deep understanding of mobile application frameworks, technical components, and product data. Deep understanding of Copilot and prompt engineering. Proficiency with Agile and Waterfall methodologies; working knowledge of Jira. Strong time management, prioritization, delegation, and coaching skills with a track record of meeting deadlines. Effective verbal and written communication across organizational levels; strong facilitation and presentation skills. Fluency in technology and knowledge of project and software development methods and techniques. Strong interpersonal, negotiation, and conflict management abilities. Preferred Skills: Experience in mobile applications for internal users and external banking customers. UI/UX design exposure and FinTech experience. Hands-on collaboration with technology teams and Agile software delivery experience. Data literacy and analytical mindset with strong attention to detail and accuracy. Business-centric judgment with the ability to tailor approaches for optimal outcomes. Proven collaboration across business and cross-functional partners; strong executive communication. Additional Details: Start month: August. Interview process includes 2 rounds; in-person preferred for local candidates in Charlotte. Glider ID verification required. Maximum of 3 submissions per vendor. On resume: include current location or relocation plan, availability/start date, and any required cooling-off period. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Ensure your resume lists your current location or relocation plan, availability or start date, and any cooling-off requirements.
Job Title: Senior Project Manager Location: Charlotte, NC (preferred) / Jersey City, NJ Duration: Contract - 11 months Pay Range: Charlotte, NC - Pay Rate: $64.52/hr / Jersey City, NJ - Pay Rate: $67.69/hr (W2) Job ID: 407552 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Senior Project Manager to lead large-scale change execution and program delivery within a financial services environment. The role will require strong command of Agile tools and methods, disciplined change management practices, and the ability to engage senior executives and cross-functional stakeholders to drive outcomes on defined timelines. This position follows a hybrid schedule with a minimum of three days onsite per week and a defined start date requirement due to business needs. Responsibilities: Lead change management strategy and execution for complex, multi-workstream programs. Plan and direct program routines, governance, and reporting to drive accountability and transparency. Engage senior executives to communicate status, risks, and decisions with clarity and precision. Balance multiple priorities in a dynamic environment while meeting delivery targets and deadlines. Coordinate across diverse stakeholder groups to align on recommendations and execute plans. Leverage Agile methodologies and tools, including JIRA and Confluence, to manage scope, backlog, and delivery. Required Skills & Qualifications: 7-10+ years of change management and portfolio or project management experience in financial services. Proven leadership of large-scale programs at Bank of America or another global financial services organization. Executive-level communication skills with demonstrated stakeholder management. Ability to establish routines, metrics, and reporting to enable collaboration and governance. Strong organizational skills with the ability to prioritize workload and meet deadlines. Ability to build consensus among stakeholders with diverse objectives and drive decisions forward. Practical knowledge of enterprise change management standards in a global financial services context. Practical knowledge of Agile methodologies and tools, including JIRA and Confluence. Preferred Skills: Experience with Tableau for dashboards and reporting. Additional Details: Hybrid schedule. Onsite a minimum of three days per week. Defined start date requirement due to business need. Primary skill: Agile tools (JIRA). Confluence experience required. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/05/2026
Full time
Job Title: Senior Project Manager Location: Charlotte, NC (preferred) / Jersey City, NJ Duration: Contract - 11 months Pay Range: Charlotte, NC - Pay Rate: $64.52/hr / Jersey City, NJ - Pay Rate: $67.69/hr (W2) Job ID: 407552 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced Senior Project Manager to lead large-scale change execution and program delivery within a financial services environment. The role will require strong command of Agile tools and methods, disciplined change management practices, and the ability to engage senior executives and cross-functional stakeholders to drive outcomes on defined timelines. This position follows a hybrid schedule with a minimum of three days onsite per week and a defined start date requirement due to business needs. Responsibilities: Lead change management strategy and execution for complex, multi-workstream programs. Plan and direct program routines, governance, and reporting to drive accountability and transparency. Engage senior executives to communicate status, risks, and decisions with clarity and precision. Balance multiple priorities in a dynamic environment while meeting delivery targets and deadlines. Coordinate across diverse stakeholder groups to align on recommendations and execute plans. Leverage Agile methodologies and tools, including JIRA and Confluence, to manage scope, backlog, and delivery. Required Skills & Qualifications: 7-10+ years of change management and portfolio or project management experience in financial services. Proven leadership of large-scale programs at Bank of America or another global financial services organization. Executive-level communication skills with demonstrated stakeholder management. Ability to establish routines, metrics, and reporting to enable collaboration and governance. Strong organizational skills with the ability to prioritize workload and meet deadlines. Ability to build consensus among stakeholders with diverse objectives and drive decisions forward. Practical knowledge of enterprise change management standards in a global financial services context. Practical knowledge of Agile methodologies and tools, including JIRA and Confluence. Preferred Skills: Experience with Tableau for dashboards and reporting. Additional Details: Hybrid schedule. Onsite a minimum of three days per week. Defined start date requirement due to business need. Primary skill: Agile tools (JIRA). Confluence experience required. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Job Title: Senior Program Manager Location: Charlotte, NC Duration: Contract - 15 months Pay Range: $62.09/hr (W2) Job ID: 407069 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Project Manager III to lead end-to-end delivery of high-complexity, multi-department, multi-business unit initiatives. The primary focus will be digital enablement of Move Money features within a dynamic Agile environment. The ideal candidate will demonstrate strong Agile delivery leadership, expert use of Jira, and the ability to navigate and communicate application and digital landscapes across web and mobile platforms. Work Arrangement and Process Details: Hybrid schedule. Onsite a minimum of 3 days per week starting day 1. Target start month: August or September. Interview format: 1-2 video rounds. Glider ID verification required. Team and Stakeholders: Agile team environment with cross-functional partners. Regular contact with the hiring manager and peer counterparts. Client-facing interactions as part of delivery and status. Responsibilities: Lead end-to-end planning, execution, and delivery for digital Move Money enablement initiatives across multiple business units. Manage scope, schedule, budget, risks, and dependencies using Agile methodologies and Jira. Coordinate cross-functional teams and direct work efforts of functionally aligned resources within the program. Facilitate ceremonies, status reporting, and stakeholder communication with clarity and consistency. Establish and track delivery metrics, manage change control, and drive issue resolution. Ensure alignment with digital and mobile architecture patterns and enterprise standards. Required Skills & Qualifications: 10+ years of experience managing complex technology projects and programs. Proficiency with Agile tools, specifically Jira, for backlog, sprint, and release management. Ability to synthesize an application landscape at a high level and understand digital and mobile ecosystems. Strong team collaboration and effective communication across technical and business stakeholders. Ability to work independently with minimal direction and drive outcomes. Familiarity with AI-enabled productivity tools such as GitHub Copilot and Visual Studio Code. Experience with Microsoft 365 suite and Microsoft Office productivity tools. Preferred Skills: Experience delivering consumer-facing digital banking or payments capabilities. Background in scaled Agile delivery across multiple teams and platforms. Submission Guidance: Include candidate's current location and relocation plan on the resume. State availability and potential cooling-off requirements. Maximum of 3 submissions per vendor. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume, and include current location, relocation plan, availability, and any cooling-off details.
08/05/2026
Full time
Job Title: Senior Program Manager Location: Charlotte, NC Duration: Contract - 15 months Pay Range: $62.09/hr (W2) Job ID: 407069 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Project Manager III to lead end-to-end delivery of high-complexity, multi-department, multi-business unit initiatives. The primary focus will be digital enablement of Move Money features within a dynamic Agile environment. The ideal candidate will demonstrate strong Agile delivery leadership, expert use of Jira, and the ability to navigate and communicate application and digital landscapes across web and mobile platforms. Work Arrangement and Process Details: Hybrid schedule. Onsite a minimum of 3 days per week starting day 1. Target start month: August or September. Interview format: 1-2 video rounds. Glider ID verification required. Team and Stakeholders: Agile team environment with cross-functional partners. Regular contact with the hiring manager and peer counterparts. Client-facing interactions as part of delivery and status. Responsibilities: Lead end-to-end planning, execution, and delivery for digital Move Money enablement initiatives across multiple business units. Manage scope, schedule, budget, risks, and dependencies using Agile methodologies and Jira. Coordinate cross-functional teams and direct work efforts of functionally aligned resources within the program. Facilitate ceremonies, status reporting, and stakeholder communication with clarity and consistency. Establish and track delivery metrics, manage change control, and drive issue resolution. Ensure alignment with digital and mobile architecture patterns and enterprise standards. Required Skills & Qualifications: 10+ years of experience managing complex technology projects and programs. Proficiency with Agile tools, specifically Jira, for backlog, sprint, and release management. Ability to synthesize an application landscape at a high level and understand digital and mobile ecosystems. Strong team collaboration and effective communication across technical and business stakeholders. Ability to work independently with minimal direction and drive outcomes. Familiarity with AI-enabled productivity tools such as GitHub Copilot and Visual Studio Code. Experience with Microsoft 365 suite and Microsoft Office productivity tools. Preferred Skills: Experience delivering consumer-facing digital banking or payments capabilities. Background in scaled Agile delivery across multiple teams and platforms. Submission Guidance: Include candidate's current location and relocation plan on the resume. State availability and potential cooling-off requirements. Maximum of 3 submissions per vendor. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume, and include current location, relocation plan, availability, and any cooling-off details.
Job Title: Jira Align Implementation Lead/Manager Location: Charlotte, NC Duration: Contract - 12 months Pay Range: $55.62/hr (W2) Job ID: 406722 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Program Manager III to join our team. The ideal candidate will have strong experience in Agile delivery, Jira and Jira Align administration and training, and program reporting, and a proven ability to drive cross-functional change, implement scalable processes, and deliver complex initiatives to defined timelines. Responsibilities: Manage cross-functional and inter-departmental projects for Line of Business products, processes, and employee readiness. Develop change sustainment plans, evaluate current methods, and implement improvement strategies. Oversee projects using appropriate tools to drive completion and serve as a secondary point of contact for critical change initiatives. Create and deliver training presentations for the implementation of Jira Align across multiple Lines of Business within International Technology and Global Payment Solution Technology (ITGPST). Conduct big room training sessions and enable stakeholder adoption of Agile tools and practices. Develop, maintain, and report an integrated delivery plan, identify risks, define mitigations, and escalate issues to stakeholders as needed. Build and quality-check testing evidence documentation and training materials for accuracy and completeness. Use Excel to monitor and report program KPIs, quality metrics, and compliance status with clear insights for senior leadership. Manage multiple high-profile and technical projects to tight deadlines while supporting Business Management functions as assigned. Required Skills & Qualifications: Proficiency with Agile tools, including Jira and Jira Align. Advanced Excel reporting skills, including Pivot Tables, Filters, VLOOKUP, and IF statements. Strong verbal and written communication skills with technical writing capability. Experience conducting large-group or big room training sessions. Demonstrated cross-functional collaboration and stakeholder management. Preferred Skills: SPC, RTE, or Scrum Master certification. Experience as an Agile Scrum Master or Agile Business Analyst. Strong PowerPoint skills for executive-ready training and status materials. Role Logistics Start date is fixed due to business need. Candidates must be able to meet the outlined start date. Hybrid schedule with a minimum of 3 days per week onsite. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/05/2026
Full time
Job Title: Jira Align Implementation Lead/Manager Location: Charlotte, NC Duration: Contract - 12 months Pay Range: $55.62/hr (W2) Job ID: 406722 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Program Manager III to join our team. The ideal candidate will have strong experience in Agile delivery, Jira and Jira Align administration and training, and program reporting, and a proven ability to drive cross-functional change, implement scalable processes, and deliver complex initiatives to defined timelines. Responsibilities: Manage cross-functional and inter-departmental projects for Line of Business products, processes, and employee readiness. Develop change sustainment plans, evaluate current methods, and implement improvement strategies. Oversee projects using appropriate tools to drive completion and serve as a secondary point of contact for critical change initiatives. Create and deliver training presentations for the implementation of Jira Align across multiple Lines of Business within International Technology and Global Payment Solution Technology (ITGPST). Conduct big room training sessions and enable stakeholder adoption of Agile tools and practices. Develop, maintain, and report an integrated delivery plan, identify risks, define mitigations, and escalate issues to stakeholders as needed. Build and quality-check testing evidence documentation and training materials for accuracy and completeness. Use Excel to monitor and report program KPIs, quality metrics, and compliance status with clear insights for senior leadership. Manage multiple high-profile and technical projects to tight deadlines while supporting Business Management functions as assigned. Required Skills & Qualifications: Proficiency with Agile tools, including Jira and Jira Align. Advanced Excel reporting skills, including Pivot Tables, Filters, VLOOKUP, and IF statements. Strong verbal and written communication skills with technical writing capability. Experience conducting large-group or big room training sessions. Demonstrated cross-functional collaboration and stakeholder management. Preferred Skills: SPC, RTE, or Scrum Master certification. Experience as an Agile Scrum Master or Agile Business Analyst. Strong PowerPoint skills for executive-ready training and status materials. Role Logistics Start date is fixed due to business need. Candidates must be able to meet the outlined start date. Hybrid schedule with a minimum of 3 days per week onsite. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Job Title: IT Program Manager III Location: Chandler, AZ Duration: Contract - 11 months Pay Range: $64.52/hr (W2) Job ID: 407467 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Program Manager III to join our team. The ideal candidate will have strong experience in end-to-end project and change management, release management, and Agile delivery, and a proven ability to lead cross-functional teams to deliver scoped outcomes on time, within budget, and to quality standards. Responsibilities: Plan, coordinate, and deliver defined project or program deliverables across multiple teams. Define objectives, manage scope, schedule, cost, risks, issues, and quality, and ensure compliance with Enterprise Change Management standards. Facilitate delivery routines including kick-offs, status reviews, stakeholder meetings, change controls, and tollgates. Promote communication and collaboration across organizations to manage dependencies and remove impediments. Develop and manage project plans, track progress, and maintain required documentation and tracking systems. Provide clear status updates, metrics, and escalation of issues to stakeholders, senior leaders, and executives. Support resource planning for delivery and execution as an individual contributor leader. Required Skills & Qualifications: 10+ years of end-to-end project and change management experience. Release and change management expertise, including hands-on change review and approvals. Proficiency with BMC Remedy and ServiceNow for incident, problem, and change processes. Experience with Jira for backlog, sprint, and issue tracking; understanding of Agile Scrum and Kanban. Strong project financial management, estimation, and prioritization skills. Ability to lead teams, drive results, and guide projects through all phases with required standards and documentation. Excellent analytical, problem-solving, written, and verbal communication skills. Microsoft Office proficiency, including Word, PowerPoint, and Excel. Preferred Skills: Experience as a Scrum Master with Agile coaching and ceremony facilitation. Release management within complex, regulated environments. Background in automation and integration initiatives; familiarity with Co-pilot is a plus. Additional Details Hybrid schedule. Onsite a minimum of 3 days per week. Role requires a specific start date. Candidates must be able to meet the start date requirement. Primary Skill: Non-Technical Skills. Secondary Skill: Agile Scrum Master. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
08/05/2026
Full time
Job Title: IT Program Manager III Location: Chandler, AZ Duration: Contract - 11 months Pay Range: $64.52/hr (W2) Job ID: 407467 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Program Manager III to join our team. The ideal candidate will have strong experience in end-to-end project and change management, release management, and Agile delivery, and a proven ability to lead cross-functional teams to deliver scoped outcomes on time, within budget, and to quality standards. Responsibilities: Plan, coordinate, and deliver defined project or program deliverables across multiple teams. Define objectives, manage scope, schedule, cost, risks, issues, and quality, and ensure compliance with Enterprise Change Management standards. Facilitate delivery routines including kick-offs, status reviews, stakeholder meetings, change controls, and tollgates. Promote communication and collaboration across organizations to manage dependencies and remove impediments. Develop and manage project plans, track progress, and maintain required documentation and tracking systems. Provide clear status updates, metrics, and escalation of issues to stakeholders, senior leaders, and executives. Support resource planning for delivery and execution as an individual contributor leader. Required Skills & Qualifications: 10+ years of end-to-end project and change management experience. Release and change management expertise, including hands-on change review and approvals. Proficiency with BMC Remedy and ServiceNow for incident, problem, and change processes. Experience with Jira for backlog, sprint, and issue tracking; understanding of Agile Scrum and Kanban. Strong project financial management, estimation, and prioritization skills. Ability to lead teams, drive results, and guide projects through all phases with required standards and documentation. Excellent analytical, problem-solving, written, and verbal communication skills. Microsoft Office proficiency, including Word, PowerPoint, and Excel. Preferred Skills: Experience as a Scrum Master with Agile coaching and ceremony facilitation. Release management within complex, regulated environments. Background in automation and integration initiatives; familiarity with Co-pilot is a plus. Additional Details Hybrid schedule. Onsite a minimum of 3 days per week. Role requires a specific start date. Candidates must be able to meet the start date requirement. Primary Skill: Non-Technical Skills. Secondary Skill: Agile Scrum Master. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Senior Project Manager - Applications Location: Whippany, NJ. Hybrid with 4 days in office. Type: Contract Role Summary: Senior Project Manager will be responsible for delivering multiple strategic efforts across various departments. This role will be a part of the Project and Portfolio Management organization and reports to the Director - Project and Portfolio Management. Key responsibilities include: Understands process and challenges in Web Development Projects and/or implementing and integrating best in class COTS solutions. Expert in traditional project management techniques with good understanding of Agile frameworks. Using hands-on and a proactive approach to ensure that value is delivered - with full responsibility for all aspects of a project including managing milestones, identifying and tracking issues and risks, and driving the team to meet project goals. Creating visibility into the project activities and milestones while balancing the desire to follow an agile and iterative software development process. Partnering with other digital delivery groups to align ongoing efforts. Contributing to the team by participating in solution definition and removing roadblocks Attaining full knowledge of the functional area and helps the project teams to focus on achieving desired business outcomes. Surfacing challenges that require cross team coordination or leadership intervention prior to them impacting scope, cost or the timeline. Establishing a good cadence for communicating outside the team including conducting effective meetings for the given audience by managing the agenda, running the meeting and communicating/tracking follow-ups. Establishing strong relationships with IT and business stakeholders. Helping the team in identifying development opportunities and challenging the team to actively work on improving their performance Managing budgets, forecasts and vendor teams; Coordinates vendor selection and contracting. Ensuring alignment of project objectives with the overall IT strategy and roadmap. Ensures project or framework specific governance is implemented ESSENTIAL DUTIES 80% Project delivery Management 10% Coaching and managing other PLs/PMs 10% Perform other duties as assigned including organizational improvement activities Technical knowledge/skills Advanced knowledge of IT standards, policies and procedures Advanced knowledge of Traditional and Agile frameworks Advanced knowledge of Tools for Managing and Reporting team progress Proficient working with technology platforms LEVEL BASED COMPETENCIES Level Based Competencies are to be designated based on job level and content. Strong Decision Making, Collaboration, conflict management, facilitation and delegation skills Excellent experience in dealing with C-level executives Can coach other project managers and business team members in applying right methodology Ability to juggle multiple priorities with competing deadlines Ability to drive deliverables through completion and hold team members accountable for their work Ability to identify potential risks and provide proactive mitigations Job / General knowledge/skills Positive can-do attitude, solutions-oriented and willingness to extend beyond day-to-day project manager responsibilities Strong ability in Problem Solving, Forward Thinking, Influencing Stakeholders Strong Adaptability and Sense of ownership Strong ability to Build Relationships and Credibility with Management Strong Ability to Influence and Drive Cross Functional Decisions and Initiatives Leadership/Supervision Minimal to no Supervision and Oversight required Adherence to Performance review and Goal setting process Strong ability to provide feedback and apply feedback received to improve performance.
08/05/2026
Full time
Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions. We are actively seeking qualified candidates for the following position for our client, who is an industry leader: Senior Project Manager - Applications Location: Whippany, NJ. Hybrid with 4 days in office. Type: Contract Role Summary: Senior Project Manager will be responsible for delivering multiple strategic efforts across various departments. This role will be a part of the Project and Portfolio Management organization and reports to the Director - Project and Portfolio Management. Key responsibilities include: Understands process and challenges in Web Development Projects and/or implementing and integrating best in class COTS solutions. Expert in traditional project management techniques with good understanding of Agile frameworks. Using hands-on and a proactive approach to ensure that value is delivered - with full responsibility for all aspects of a project including managing milestones, identifying and tracking issues and risks, and driving the team to meet project goals. Creating visibility into the project activities and milestones while balancing the desire to follow an agile and iterative software development process. Partnering with other digital delivery groups to align ongoing efforts. Contributing to the team by participating in solution definition and removing roadblocks Attaining full knowledge of the functional area and helps the project teams to focus on achieving desired business outcomes. Surfacing challenges that require cross team coordination or leadership intervention prior to them impacting scope, cost or the timeline. Establishing a good cadence for communicating outside the team including conducting effective meetings for the given audience by managing the agenda, running the meeting and communicating/tracking follow-ups. Establishing strong relationships with IT and business stakeholders. Helping the team in identifying development opportunities and challenging the team to actively work on improving their performance Managing budgets, forecasts and vendor teams; Coordinates vendor selection and contracting. Ensuring alignment of project objectives with the overall IT strategy and roadmap. Ensures project or framework specific governance is implemented ESSENTIAL DUTIES 80% Project delivery Management 10% Coaching and managing other PLs/PMs 10% Perform other duties as assigned including organizational improvement activities Technical knowledge/skills Advanced knowledge of IT standards, policies and procedures Advanced knowledge of Traditional and Agile frameworks Advanced knowledge of Tools for Managing and Reporting team progress Proficient working with technology platforms LEVEL BASED COMPETENCIES Level Based Competencies are to be designated based on job level and content. Strong Decision Making, Collaboration, conflict management, facilitation and delegation skills Excellent experience in dealing with C-level executives Can coach other project managers and business team members in applying right methodology Ability to juggle multiple priorities with competing deadlines Ability to drive deliverables through completion and hold team members accountable for their work Ability to identify potential risks and provide proactive mitigations Job / General knowledge/skills Positive can-do attitude, solutions-oriented and willingness to extend beyond day-to-day project manager responsibilities Strong ability in Problem Solving, Forward Thinking, Influencing Stakeholders Strong Adaptability and Sense of ownership Strong ability to Build Relationships and Credibility with Management Strong Ability to Influence and Drive Cross Functional Decisions and Initiatives Leadership/Supervision Minimal to no Supervision and Oversight required Adherence to Performance review and Goal setting process Strong ability to provide feedback and apply feedback received to improve performance.
Job Title: Senior IT Project Manager or Delivery Manager Location: Addison, TX / Charlotte, NC (onsite 3 days/week; local candidates only) Duration: Contract - 12 months Pay Range: Addison, TX: $65.14/hr (W2); Charlotte, NC: $62.09/hr (W2) Job ID: 407301 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an IT Project Manager III to join our team. The ideal candidate will have strong experience in enterprise project governance, Agile delivery, and financial oversight and a proven ability to manage end-to-end delivery of complex, cross-functional initiatives. Responsibilities: Manage project scope, timeline, and budget/expenses. Obtain and align resources to key project roles. Establish clearly defined responsibilities and accountabilities. Lead execution, integration, and implementation across multiple work streams. Own risk management and mitigation planning. Drive readiness, change adoption, and stakeholder management. Ensure quality assurance and compliance with applicable change requirements. Serve as the primary point of contact and integration lead for the project. Act as Program Manager on an interim basis when required. Represent senior project stakeholders when needed. Required Skills & Qualifications: Proficiency with Agile tools, including Jira. Demonstrated governance, financial oversight, and project controls. Strong stakeholder, communication, and facilitation skills. 5+ years managing complex, cross-functional projects across multiple business units. Preferred Skills: Experience working on Agile projects and in hybrid environments. Project management experience with a focus on governance in the financial industry. Additional Details Onsite requirement: 3 days per week. Start date: ASAP. Glider: ID verification required. Submission guidance: Submit at market rate and at the correct rate for the selected location. Resume must include current and intended location. Maximum submissions per supplier: 3. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Ensure your resume includes your current and intended location.
08/05/2026
Full time
Job Title: Senior IT Project Manager or Delivery Manager Location: Addison, TX / Charlotte, NC (onsite 3 days/week; local candidates only) Duration: Contract - 12 months Pay Range: Addison, TX: $65.14/hr (W2); Charlotte, NC: $62.09/hr (W2) Job ID: 407301 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an IT Project Manager III to join our team. The ideal candidate will have strong experience in enterprise project governance, Agile delivery, and financial oversight and a proven ability to manage end-to-end delivery of complex, cross-functional initiatives. Responsibilities: Manage project scope, timeline, and budget/expenses. Obtain and align resources to key project roles. Establish clearly defined responsibilities and accountabilities. Lead execution, integration, and implementation across multiple work streams. Own risk management and mitigation planning. Drive readiness, change adoption, and stakeholder management. Ensure quality assurance and compliance with applicable change requirements. Serve as the primary point of contact and integration lead for the project. Act as Program Manager on an interim basis when required. Represent senior project stakeholders when needed. Required Skills & Qualifications: Proficiency with Agile tools, including Jira. Demonstrated governance, financial oversight, and project controls. Strong stakeholder, communication, and facilitation skills. 5+ years managing complex, cross-functional projects across multiple business units. Preferred Skills: Experience working on Agile projects and in hybrid environments. Project management experience with a focus on governance in the financial industry. Additional Details Onsite requirement: 3 days per week. Start date: ASAP. Glider: ID verification required. Submission guidance: Submit at market rate and at the correct rate for the selected location. Resume must include current and intended location. Maximum submissions per supplier: 3. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Ensure your resume includes your current and intended location.
Systems Engineer II - Security THIS ROLE WILL BE BASED ON-SITE, IN OUR IRVING, TX. OFFICE We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Systems Engineer II - Security is a mid-level position responsible for enhancing and maintaining the security of the organization's information technology infrastructure. The Systems Engineer II - Security role is responsible for designing, implementing, and operating enterprise identity and access controls across IAM, IGA, and PAM platforms to ensure the right users and workloads have the right access at the right time. This role reduces identity-related risk by enforcing least privilege, strengthening authentication, and governing privileged access in alignment with security and regulatory requirements. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Systems Security: Support enterprise IAM solutions that collectively deliver single sign-on (SSO), multifactor authentication (MFA), identity governance and administration, and privileged access management for all types of identities, including on-premises, hybrid, cloud-only, non-human (service accounts), and application-based credentials (API keys, tokens). Engineer and operate IGA capabilities, including joiner mover leaver workflows, access request and approval, automated provisioning/de provisioning, and role based access control (RBAC/ABAC) Implement and manage PAM platforms for privileged account onboarding, credential vaulting, password rotation, session monitoring/recording, and just in time (JIT) elevation. Design and implement identity and access controls for AI agents and non-human identities (service accounts, bots, APIs, workloads), including lifecycle management, secrets management, least-privilege roles, and monitoring of machine-to-machine access in alignment with Zero Trust principles. Monitor identity and privileged access activities, analyze logs and alerts, and support incident response and forensic investigations related to compromised identities or misuse of privilege. Support audit, compliance, and certification efforts by providing evidence, improving control design, and remediating findings related to IAM, IGA, and PAM. Troubleshoot complex IAM/IGA/PAM issues, perform root cause analysis, and drive continuous improvement and modernization of identity platforms. Collaborate with security architecture, infrastructure, application, and DevOps teams to embed identity security and Zero Trust principles in new solutions and strategic programs. Document architectures, standards, runbooks, and knowledge articles, and provide guidance and training to operations and application teams on identity security best practices Participate in Proof of Concepts and product evaluations of new and emerging Identity security services and technologies. May provide mentorship and support to various junior security engineers and security operations team members. Requirements Education: Bachelor's degree required in Computer Science, Cybersecurity, Engineering, or related field. Experience: 4-5 years of hands-on cybersecurity engineering experience with exposure to IAM. 4+ years of relevant work experience in security engineering, with a focus on concepts and technologies in Identity & Access Management (IAM) like SailPoint, Delinea, CyberArk, Entra ID, Ping Identities 2+ years of relevant work experience with Identity and Access Management solutions, including the implementation and configuration of solutions for Single Sign-On (SSO), Multifactor Authentication (MFA), and various identity integration protocols (SAML, OIDC). Experience building and maintaining SailPoint connectors, aggregation and provisioning jobs, roles/entitlements, and workflows for HR-driven JML processes. Experience administering Microsoft Entra ID, including users, groups, roles, app registrations, and enterprise applications. Working knowledge of solutions for Identity Governance and Administration, Privileged Access Management, and access control models such as RBAC, ABAC, PBAC, and FGAC Certifications: Any Certified Information Systems Security Professional (CISSP), CompTIA Security+, Certified Identity and Access Manager (CIAM), or similar advanced cloud security certifications preferred. Additional Skills, Knowledge, and Experience: Working knowledge of cloud-based Identity Providers, access controls, and hybrid federated IAM architectures. Experience in designing, configuring, and administering SailPoint Identity Security Cloud for identity lifecycle, access request, certifications, and policy/SoD controls. Strong knowledge and experience with Microsoft Active Directory (AD) Domain Services, management of AD users and security groups, and security best practices for configuring AD infrastructure, policies, group policy objects. Experience with implementing access control mechanisms, such as authentication policies, identity lifecycle management (provisioning, deprovisioning), and methods for authorization management. Strong skills in developing visual design documentation (Visio, Lucid), oral presentation skills, problem solving / critical thinking, and decision-making skills. Strong verbal and written communication skills. Ability to facilitate productive meetings and work comfortably in a team-oriented environment. Personal Attributes: Team Player: Ability to work collaboratively with senior engineers, IT teams, and other stakeholders to achieve shared goals. Communication: Effective written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. Ability to leverage communication skills to ensure a strong commitment to customer service. Detail-Oriented: Attention to detail and consideration of the non-technical components necessary for successfully executing projects and initiatives. Adaptability: Ability to balance multiple competing prioities in a fast-paced environment. Minimal Supervision: Comfortable with executing workstreams independently with a positive and self-motivated drive. Exercise sound judgement in complex situations. Additional Requirements: Continuous Learning: Commitment to staying current with industry trends and pursuing relevant certifications and training. Travel: Willingness to travel occasionally This role is ideal for a motivated systems security engineer looking to use and build upon their existing technical skillsets. This role will deliver significant and essential security services necessary to protect the business operations of a large-scale enterprise. If you are passionate about cybersecurity and eager to grow in a fast-paced, collaborative environment, we encourage you to apply. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/05/2026
Full time
Systems Engineer II - Security THIS ROLE WILL BE BASED ON-SITE, IN OUR IRVING, TX. OFFICE We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Systems Engineer II - Security is a mid-level position responsible for enhancing and maintaining the security of the organization's information technology infrastructure. The Systems Engineer II - Security role is responsible for designing, implementing, and operating enterprise identity and access controls across IAM, IGA, and PAM platforms to ensure the right users and workloads have the right access at the right time. This role reduces identity-related risk by enforcing least privilege, strengthening authentication, and governing privileged access in alignment with security and regulatory requirements. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Systems Security: Support enterprise IAM solutions that collectively deliver single sign-on (SSO), multifactor authentication (MFA), identity governance and administration, and privileged access management for all types of identities, including on-premises, hybrid, cloud-only, non-human (service accounts), and application-based credentials (API keys, tokens). Engineer and operate IGA capabilities, including joiner mover leaver workflows, access request and approval, automated provisioning/de provisioning, and role based access control (RBAC/ABAC) Implement and manage PAM platforms for privileged account onboarding, credential vaulting, password rotation, session monitoring/recording, and just in time (JIT) elevation. Design and implement identity and access controls for AI agents and non-human identities (service accounts, bots, APIs, workloads), including lifecycle management, secrets management, least-privilege roles, and monitoring of machine-to-machine access in alignment with Zero Trust principles. Monitor identity and privileged access activities, analyze logs and alerts, and support incident response and forensic investigations related to compromised identities or misuse of privilege. Support audit, compliance, and certification efforts by providing evidence, improving control design, and remediating findings related to IAM, IGA, and PAM. Troubleshoot complex IAM/IGA/PAM issues, perform root cause analysis, and drive continuous improvement and modernization of identity platforms. Collaborate with security architecture, infrastructure, application, and DevOps teams to embed identity security and Zero Trust principles in new solutions and strategic programs. Document architectures, standards, runbooks, and knowledge articles, and provide guidance and training to operations and application teams on identity security best practices Participate in Proof of Concepts and product evaluations of new and emerging Identity security services and technologies. May provide mentorship and support to various junior security engineers and security operations team members. Requirements Education: Bachelor's degree required in Computer Science, Cybersecurity, Engineering, or related field. Experience: 4-5 years of hands-on cybersecurity engineering experience with exposure to IAM. 4+ years of relevant work experience in security engineering, with a focus on concepts and technologies in Identity & Access Management (IAM) like SailPoint, Delinea, CyberArk, Entra ID, Ping Identities 2+ years of relevant work experience with Identity and Access Management solutions, including the implementation and configuration of solutions for Single Sign-On (SSO), Multifactor Authentication (MFA), and various identity integration protocols (SAML, OIDC). Experience building and maintaining SailPoint connectors, aggregation and provisioning jobs, roles/entitlements, and workflows for HR-driven JML processes. Experience administering Microsoft Entra ID, including users, groups, roles, app registrations, and enterprise applications. Working knowledge of solutions for Identity Governance and Administration, Privileged Access Management, and access control models such as RBAC, ABAC, PBAC, and FGAC Certifications: Any Certified Information Systems Security Professional (CISSP), CompTIA Security+, Certified Identity and Access Manager (CIAM), or similar advanced cloud security certifications preferred. Additional Skills, Knowledge, and Experience: Working knowledge of cloud-based Identity Providers, access controls, and hybrid federated IAM architectures. Experience in designing, configuring, and administering SailPoint Identity Security Cloud for identity lifecycle, access request, certifications, and policy/SoD controls. Strong knowledge and experience with Microsoft Active Directory (AD) Domain Services, management of AD users and security groups, and security best practices for configuring AD infrastructure, policies, group policy objects. Experience with implementing access control mechanisms, such as authentication policies, identity lifecycle management (provisioning, deprovisioning), and methods for authorization management. Strong skills in developing visual design documentation (Visio, Lucid), oral presentation skills, problem solving / critical thinking, and decision-making skills. Strong verbal and written communication skills. Ability to facilitate productive meetings and work comfortably in a team-oriented environment. Personal Attributes: Team Player: Ability to work collaboratively with senior engineers, IT teams, and other stakeholders to achieve shared goals. Communication: Effective written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. Ability to leverage communication skills to ensure a strong commitment to customer service. Detail-Oriented: Attention to detail and consideration of the non-technical components necessary for successfully executing projects and initiatives. Adaptability: Ability to balance multiple competing prioities in a fast-paced environment. Minimal Supervision: Comfortable with executing workstreams independently with a positive and self-motivated drive. Exercise sound judgement in complex situations. Additional Requirements: Continuous Learning: Commitment to staying current with industry trends and pursuing relevant certifications and training. Travel: Willingness to travel occasionally This role is ideal for a motivated systems security engineer looking to use and build upon their existing technical skillsets. This role will deliver significant and essential security services necessary to protect the business operations of a large-scale enterprise. If you are passionate about cybersecurity and eager to grow in a fast-paced, collaborative environment, we encourage you to apply. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Farm Bureau Financial Services
West Des Moines, Iowa
Sr IT Business Relationship Consultant Do you have a passion for driving and supporting strategic technology initiatives? Are you self-driven and thrive in a fast paced, results oriented environment? Do you have prior project/portfolio management, business analysis, and relationship management experience, strong communication, change management, and relationship building skills? If so, this Sr IT Business Relationship Consultant opportunity could be a great fit for you! We are seeking a highly motivated and results-oriented professional to support our Information Technology organization while contributing to a high-performing, collaborative team environment where each day brings new opportunities and challenges. As a Senior IT Business Relationship Consultant, you will serve as a strategic extension of our IT leadership team, partnering closely with both business and technology leaders to identify, prioritize, and manage initiatives across the enterprise portfolio. This role provides a unique opportunity to operate at both strategic and operational levels, adapting to the needs of each initiative and assuming a variety of roles to ensure successful outcomes. The successful candidate will excel at building strong relationships, aligning technology investments with business objectives, and driving value through effective portfolio and project management. They will be expected to navigate complex business and technology environments, providing guidance, coordination, and leadership across a diverse range of initiatives. In addition, this role will lead the coordination and administration of the organization's Business Continuity Program, partnering with business stakeholders to conduct business impact assessments, develop and maintain business continuity plans, and strengthen organizational resilience. The position will also collaborate closely with disaster recovery teams to support planning, testing, governance, and continuous improvement efforts, ensuring the organization is well-prepared to respond to and recover from disruptions. What You'll Do: Help proactively manage the Information Technology portfolio across two growing areas within Farm Bureau, Enterprise Cyber Security and Technology Services Infrastructure. Plan and execute projects and initiatives, work with Project Sponsors to prioritize work, and establish and maintain high-level estimates and roadmaps. Act as a liaison between the other IT Business Relationship Consultants, stakeholders, and vendors on strategic initiatives and projects. Partner with VPs and Directors in gathering and reporting project and portfolio information, managing change, and presenting to Sr. Management. Provide prioritization and communication support for Cyber Security and Infrastructure Information Technology initiatives. Facilitate some project management activities, which may include managing a project or strategic initiative. Work with IT Directors and Managers to meet IT Compliance requirements. What It Takes to Join Our Team: College degree or equivalent plus three to seven years relevant experience required. Must have or attain knowledge of Farm Bureau products, services, and strategies affecting the portfolio segment. Must possess excellent leadership, oral and written communication, planning, decision making, and negotiation skills. Must be results oriented and able to adapt and deal with ambiguous situations and manage expectations. Must be able to build strong relationships with the Business and IT. Experience in business analyst frameworks, processes and tools preferred. Experience with aligning project portfolio resource needs and generating consensus among multiple interrelated priority projects. Must have the aptitude to learn both business and technical terms and processes well enough to be a strong liaison between IT and the Business. Ability to work in person from our office in West Des Moines, Iowa. What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau where the grass really IS greener! Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.
08/05/2026
Full time
Sr IT Business Relationship Consultant Do you have a passion for driving and supporting strategic technology initiatives? Are you self-driven and thrive in a fast paced, results oriented environment? Do you have prior project/portfolio management, business analysis, and relationship management experience, strong communication, change management, and relationship building skills? If so, this Sr IT Business Relationship Consultant opportunity could be a great fit for you! We are seeking a highly motivated and results-oriented professional to support our Information Technology organization while contributing to a high-performing, collaborative team environment where each day brings new opportunities and challenges. As a Senior IT Business Relationship Consultant, you will serve as a strategic extension of our IT leadership team, partnering closely with both business and technology leaders to identify, prioritize, and manage initiatives across the enterprise portfolio. This role provides a unique opportunity to operate at both strategic and operational levels, adapting to the needs of each initiative and assuming a variety of roles to ensure successful outcomes. The successful candidate will excel at building strong relationships, aligning technology investments with business objectives, and driving value through effective portfolio and project management. They will be expected to navigate complex business and technology environments, providing guidance, coordination, and leadership across a diverse range of initiatives. In addition, this role will lead the coordination and administration of the organization's Business Continuity Program, partnering with business stakeholders to conduct business impact assessments, develop and maintain business continuity plans, and strengthen organizational resilience. The position will also collaborate closely with disaster recovery teams to support planning, testing, governance, and continuous improvement efforts, ensuring the organization is well-prepared to respond to and recover from disruptions. What You'll Do: Help proactively manage the Information Technology portfolio across two growing areas within Farm Bureau, Enterprise Cyber Security and Technology Services Infrastructure. Plan and execute projects and initiatives, work with Project Sponsors to prioritize work, and establish and maintain high-level estimates and roadmaps. Act as a liaison between the other IT Business Relationship Consultants, stakeholders, and vendors on strategic initiatives and projects. Partner with VPs and Directors in gathering and reporting project and portfolio information, managing change, and presenting to Sr. Management. Provide prioritization and communication support for Cyber Security and Infrastructure Information Technology initiatives. Facilitate some project management activities, which may include managing a project or strategic initiative. Work with IT Directors and Managers to meet IT Compliance requirements. What It Takes to Join Our Team: College degree or equivalent plus three to seven years relevant experience required. Must have or attain knowledge of Farm Bureau products, services, and strategies affecting the portfolio segment. Must possess excellent leadership, oral and written communication, planning, decision making, and negotiation skills. Must be results oriented and able to adapt and deal with ambiguous situations and manage expectations. Must be able to build strong relationships with the Business and IT. Experience in business analyst frameworks, processes and tools preferred. Experience with aligning project portfolio resource needs and generating consensus among multiple interrelated priority projects. Must have the aptitude to learn both business and technical terms and processes well enough to be a strong liaison between IT and the Business. Ability to work in person from our office in West Des Moines, Iowa. What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau where the grass really IS greener! Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.