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Job Description Job Description Research Analysts Talent Pool Research Analysts support our research team and senior-level staff in developing and answering research questions that build data-driven strategy for corporate, political, and nonprofit clients. Analysts will provide logistical and administrative support to the Research team, including coordination of survey and focus group work, scheduling, and editing. Analysts will contribute ideas and background research to help shape research design, focus, and findings, and to make their mark on reports, presentations, and deliverables that will go to clients and the public. The ideal candidate will be a motivated self-starter with a strong commitment to detail, and should have a demonstrable interest in politics, policy, and survey research. Main Responsibilities: Assist with drafting survey instruments and proposed research designs Incorporate client edits to research instruments during the drafting process Coordinate logistics for research projects, including focus groups and surveys Create key deliverables for opinion research projects including crosstabs, focus group video and transcripts, etc and compile key findings in cooperation with Research Director Work one-on-one with a Research Director and develop Research Director skills Coordinate with Data Team on survey programming, link testing, banner points, weights, and crosstab needs prior to any survey fielding Coordinate with Operations Team on contracts and billing Requirements: Previous experience in an academic or professional research setting Bachelor's degree, preferably in a related field Data-driven and a strong desire to work with numbers Strong written and verbal communication skills Ability to juggle and prioritize multiple projects Exceptional organizational skills and attention to detail Prior experience with statistical software like R, SPSS, or STATA a plus Proficiency with Microsoft Office, Google Apps, and Keynote Research Directors Talent Pool Research Directors drive research strategy and deliver customized insights to our clients using our suite of data analytics products and services. Our Research Directors coordinate with our senior-most staff to execute qualitative and quantitative projects from start to finish - from proposal to research design and development to analysis and presentation of research results. The ideal candidate will merge creative design ability with quantitative data skills in order to use every tool at their disposal to paint a holistic picture of the trends facing our clients. Echelon Research Directors are adept at working with quantitative and qualitative research and should have a well-developed skill set working with data in tools like Excel, SQL, or R. Main Responsibilities: Manage all aspects of the research process from start to finish, including drafting proposals, overseeing logistics, executing timeline, developing a research design, and analyzing and presenting data Work directly with clients to build research design tailored to each clients' needs and budgets Translate conceptual research design into actionable methodology Be able to independently develop questionnaires and moderator guides Perform essential data wrangling, processing, and transformation Write, edit, and present written or visual deliverables based on Echelon data products Present findings to clients with occasional assistance from the partners as needed Should be the final check on all deliverables - is responsible for the accuracy and professionalism of everything that goes to a client Delegate work to research analysts and provide work feedback and training constantly Requirements: Minimum two years of previous experience in an academic or professional research setting Bachelor's degree, preferably in a related field Data-driven and a strong desire to work with numbers Strong written and verbal communication skills Ability to juggle and prioritize multiple projects Exceptional organizational skills and attention to detail Prior experience with statistical software like R, SPSS, or STATA a plus Proficiency with Microsoft Office, Google Apps, and Keynote Echelon Insights is a right-of-center decision strategy firm that blends innovative survey research techniques with data science and digital analytics to help our clients win the battle for hearts and minds. The work environment is fast-paced and growth-oriented, with all team members taking ownership for client success. Echelon Insights is headquartered in historic Old Town Alexandria, Virginia and offers competitive benefits, including health, dental, vision, and 401a SIMPLE IRA option. Echelon follows a hybrid work schedule with 3 days/week in office and 2 days remote. Echelon Insights provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. This application does not constitute a guarantee or offer of employment. Powered by JazzHR CHMUveLanr

Overview About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 14 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You'll do As a WMS Application Analyst I, you will be supporting and enhancing our Warehouse Management Systems (WMS), specifically focusing on HighJump, Körber, and Infios platforms. This role will work closely with the business, operations, IT, and vendors partners to ensure optimal system performance, provide user support, and participate in the analysis, configuration, and testing of system changes. Provide first-line application support for WMS-related issues across HighJump/Körber/Infios platforms. Analyze, troubleshoot, and resolve user-reported incidents and system errors in a timely and efficient manner. Collaborate with business stakeholders to gather and document requirements for minor enhancements and configuration changes. Assist in system configuration, user access management, and basic workflow customization. Participate in testing efforts for new WMS releases, patches, or enhancements including writing test scripts and validating functionality. Create and maintain user documentation, standard operating procedures, and training materials. Work closely with warehouse and logistics teams to ensure smooth day-to-day WMS operations. Monitor and analyze WMS performance and support proactive system health checks. Support project initiatives related to system upgrades, new functionality, or process improvements. Escalate complex issues to senior analysts or vendors, following change control processes and documentation standards. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. This role may require occasional travel to distribution centers or warehouses. On-call rotation or after-hours support may be required during critical periods (e.g., system go-lives or peak seasons). Perform other duties as assigned. Supervisory Responsibilities None Qualifications Essential Qualities for Success At least 1-5 years of experience supporting or administering WMS platforms, preferably HighJump, Körber, or Infios, and a bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or related education. Exposure to configuration and customization of HighJump/Körber workflows or screens. Experience working in a distribution center or retail warehouse environment. Basic understanding of APIs, EDI, or middleware integration tools. Familiarity with systems ingetration (e.g. ERP, TMS, RF devices) is preferred. Basic knowledge of SQL and experience with data queries ro reporting tools is a plus. Strong problem solving skills and ability to work independently with attention to detail. Excellent verbal and written interpersonal and communication skills. Customer focused mindset. Physical Requirements Ability to maintain a seated or standing position for extended durations. Capability to lift 15 pounds periodically. Ability to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $56,000 - $74,060 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here Min Max We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

Overview About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 14 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You'll do As a WMS Application Analyst I, you will be supporting and enhancing our Warehouse Management Systems (WMS), specifically focusing on HighJump, Körber, and Infios platforms. This role will work closely with the business, operations, IT, and vendors partners to ensure optimal system performance, provide user support, and participate in the analysis, configuration, and testing of system changes. Provide first-line application support for WMS-related issues across HighJump/Körber/Infios platforms. Analyze, troubleshoot, and resolve user-reported incidents and system errors in a timely and efficient manner. Collaborate with business stakeholders to gather and document requirements for minor enhancements and configuration changes. Assist in system configuration, user access management, and basic workflow customization. Participate in testing efforts for new WMS releases, patches, or enhancements including writing test scripts and validating functionality. Create and maintain user documentation, standard operating procedures, and training materials. Work closely with warehouse and logistics teams to ensure smooth day-to-day WMS operations. Monitor and analyze WMS performance and support proactive system health checks. Support project initiatives related to system upgrades, new functionality, or process improvements. Escalate complex issues to senior analysts or vendors, following change control processes and documentation standards. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. This role may require occasional travel to distribution centers or warehouses. On-call rotation or after-hours support may be required during critical periods (e.g., system go-lives or peak seasons). Perform other duties as assigned. Supervisory Responsibilities None Qualifications Essential Qualities for Success At least 1-5 years of experience supporting or administering WMS platforms, preferably HighJump, Körber, or Infios, and a bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or related education. Exposure to configuration and customization of HighJump/Körber workflows or screens. Experience working in a distribution center or retail warehouse environment. Basic understanding of APIs, EDI, or middleware integration tools. Familiarity with systems ingetration (e.g. ERP, TMS, RF devices) is preferred. Basic knowledge of SQL and experience with data queries ro reporting tools is a plus. Strong problem solving skills and ability to work independently with attention to detail. Excellent verbal and written interpersonal and communication skills. Customer focused mindset. Physical Requirements Ability to maintain a seated or standing position for extended durations. Capability to lift 15 pounds periodically. Ability to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $56,000 - $74,060 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here Min Max We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

Overview About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You'll Do As a Business Analyst you will serve as a key liaison between business stakeholders and technical teams, helping define, document, and deliver technology solutions that support Rural King's retail and digital operations. This role will focus on understanding business needs, translating them into functional and technical requirements, and supporting the successful implementation of systems and enhancements. The ideal candidate will thrive in a fast-paced IT environment, supporting a wide range of projects across eCommerce, order management, middleware, and enterprise applications-recognizing that technologies and project scopes may vary. Essential Duties and Responsibilities Partner with business stakeholders and Product Owners to gather, analyze, and document business requirements for IT initiatives. Translate business needs into clear functional specifications and collaborate with technical teams to ensure accurate implementation. Support multiple concurrent projects across retail, eCommerce, and enterprise systems. Participate in Agile ceremonies including sprint planning, backlog refinement, and retrospectives. Assist in creating user stories, acceptance criteria, and test plans to ensure project quality and completeness. Facilitate cross-functional workshops to align teams on goals, requirements, and process improvements. Support testing and validation phases through test case development, execution, and defect tracking. Develop and maintain documentation, including business process maps, data flow diagrams, and user guides. Collaborate with Project Managers and Product Owners to ensure projects remain aligned with strategic objectives and timelines. Identify opportunities for process optimization, automation, and enhanced user experience across systems. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities No Qualifications Essential Qualities for Success 3-5 years of experience as a Business Analyst in IT, retail, or eCommerce environments. Strong understanding of software development lifecycles, Agile methodologies, and project delivery frameworks. Experience working with requirements management tools such as Jira and Confluence. Ability to translate complex business needs into clear technical and functional documentation. Familiarity with enterprise retail systems such as eCommerce, Order Management, Middleware, ERP, or CRM platforms (technologies may vary). Experience collaborating with Product Owners and technical teams in an Agile environment. Strong analytical, problem-solving, and critical thinking skills. Excellent communication and facilitation abilities to bridge business and technical perspectives. Detail-oriented, organized, and comfortable managing multiple priorities in a fast-paced environment. Ability to effectively resolve conflicts and address challenges that may arise in relationships. Ability to identify and addressing deviations from an established process. Self-motivated, detail-oriented, and adaptable to changing priorities. PHYSICAL REQUIREMENTS Must be able to sit or stand for prolonged periods of time. Must be able to lift up to 15 pounds at times. Must be able to access and navigate each department across facilities. Must be able to verbally communicate effectively with others (in-person and via electronic devices). Must have close visual acuity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $83,250 - $110,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here Min Max We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

Resource Operations Analyst location: PORTLAND, OR, US, 97232 Company: PacifiCorp Power Your Greatness PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose Provide operational, analytical, technical, and leadership support for PacifiCorp's generation portfolio through resource planning, generation scheduling, outage coordination, and market participation activities. Depending on the level, responsibilities range from independently performing and coordinating activities that support the reliable and efficient operation of thermal, hydro, renewable, and energy storage resources to leading resource planning initiatives, providing technical guidance, strengthening organizational capability, and driving continuous improvement through collaboration, knowledge sharing, and operational excellence. Responsibilities Independently perform generation scheduling, outage coordination, and operating plan development for thermal, hydro, renewable, and energy storage resources. Coordinate with internal and external stakeholders, including Generation, Trading, Transmission, PMO, and other operational groups, to support resource planning and operational activities. Coordinate PacifiCorp's participation in EDAM and other organized markets through operational coordination and maintenance of CAISO Master File (GRDT) and resource registration data. Analyze operational data and develop reports, metrics, recommendations, and operational insights to support operational decision-making and business objectives. Develop and maintain operational procedures, documentation, job aids, and process standards that promote consistent and reliable operations. Maintain proficiency in resource planning processes, systems, and operational practices while supporting cross-training, knowledge sharing, and consistent operational execution. Identify and implement process improvements that enhance operational efficiency, standardization, and reliability. Exercise sound judgment and make independent operational decisions within established procedures and authority. Provide rotating on-call, after-hours, weekend, holiday, or emergency operational support as required. In addition, the responsibilities at the Senior Resource Operations Analyst level include: Lead generation scheduling, outage coordination, and operating plan development for thermal, hydro, renewable, and energy storage resources. Provide technical and operational guidance to internal and external stakeholders, including Generation, Trading, Transmission, PMO, and other operational groups, to support resource planning and operational activities. Lead operational readiness for PacifiCorp's participation in EDAM and other organized markets through oversight of CAISO Master File (GRDT) and resource registration activities. Analyze operational data and develop reports, metrics, operational insights, and strategic recommendations that support generation portfolio management, operational decision-making, and risk management. Lead the development, maintenance, and continuous improvement of operational procedures, documentation, job aids, and process standards to strengthen operational consistency, knowledge retention, organizational resilience, and long-term operational capability Provide technical leadership across PacifiCorp's generation portfolio by mentoring team members, promoting knowledge sharing, supporting cross-training, and strengthening organizational capability within resource planning functions. Lead process improvement initiatives that enhance generation portfolio management, operational efficiency, standardization, and organizational capability. Provide technical guidance and exercise sound judgment in complex operational situations to support safe, reliable, and efficient generation portfolio management. Provide leadership and technical support during rotating on-call, after-hours, weekend, holiday, or emergency operational situations as required. Requirements Bachelor's degree in Engineering, Physical Science, Mathematics, Business, or related discipline; or an equivalent combination of education and relevant experience. Three years of progressively responsible experience in resource planning, utility operations, energy markets, engineering, data analysis, business operations, or a related field with demonstrated ability to independently perform operational responsibilities. Demonstrated analytical, organizational, communication, and problem-solving skills with the ability to independently manage priorities, adapt to changing operational conditions, and perform assigned responsibilities. Working knowledge of utility operations, resource planning, organized markets, or related operational processes. Demonstrated ability to learn new technologies, systems, and operational processes and adapt to changing business and operational requirements. In addition, the requirements at the Senior Resource Operations Analyst level include: Five or more years of progressively responsible experience in resource planning, utility operations, energy markets, engineering, data analysis, business operations, or a related field with demonstrated ability to provide technical leadership, lead operational initiatives, and develop others. Demonstrated leadership, analytical, communication, mentoring, decision-making, and organizational skills with the ability to lead complex operational initiatives and strengthen organizational capability. Demonstrated knowledge of utility operations, generation portfolio management, organized markets, and applicable regulatory requirements. Preferences Experience in electric utility operations, resource planning, generation scheduling, energy markets, or related industries. Experience with data analysis, reporting, or operational software such as Microsoft Excel, Power BI, SQL, Python, or similar analytical tools. Knowledge of organized electricity markets, resource registration, or market participation processes (e.g., EDAM, CAISO, EIM). Experience supporting process improvement, operational standardization, documentation, project coordination, or cross-functional initiatives. Experience developing operational documentation, training materials, or standardized procedures that support knowledge sharing and consistent operations. This position is posted at two levels and will be filled at the level that commensurate with the successful candidate's applicable skills and experience. Benefits At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle Our Benefits include: Medical, dental, and vision insurance 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute. Life insurance Additional voluntary benefits, including pet insurance Tuition Assistance Mass Transit Pass for employees in our Portland and Salt Lake City Offices. Work Life Balance: Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union) Paid short-term disability leave and long-term disability insurance Paid Parental Leave Paid Bereavement Leave Employee Assistance Program supporting mental and emotional wellbeing For more information, please visit: Additional Information Req Id: 114862 Company Code: PacifiCorp Primary Location: PORTLAND, OR Department: Power Supply Schedule: Full Time, 100% onsite Hiring Range: $77,200 - $122,100 Employees must be able to perform the essential functions of the position with or without accommodation. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Nearest Major Market: Portland Oregon . click apply for full job details

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The primary mission of the Data Scientist II role is to help our business become a more insights-driven organization. The position sits in our Digital Experience organization, which aims to improve business outcomes using data and analytics across Lennar. The Data Scientist II will support the development of AI, machine learning, and natural language processing solutions, help translate data into actionable insights for internal stakeholders, and contribute to smarter products and services that enhance the homeowner experience and internal operations. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Build, test, and refine predictive and analytical models for internal stakeholders using structured and unstructured data. Iterate on the development of AI, including agents and pipelines. Assist with measurement, monitoring, and analysis to support continuous improvement initiatives. Prepare, clean, and integrate data from multiple sources using sound analytical and engineering practices. Collaborate with cross-functional teams to gain access to data and improve data understanding. Build, test, and refine predictive and analytical models for internal stakeholders using structured and unstructured data. Partner with engineering teams to support the deployment of models into business applications. Participate in experimentation and iterative development to improve models and business outcomes. Communicate technical findings and data science concepts to analysts and non-technical stakeholders. Contribute to team knowledge sharing and support peers as needed. Requirements Bachelor's degree in data science, mathematics, statistics, engineering, computer science, or a related field, or equivalent practical experience. 3+ years of experience applying data science to solve business problems and deliver insights. 2+ years of experience writing SQL. Exposure to AI or machine learning solutions in a business or academic setting. Interest in helping transform Lennar into an insights-driven organization. Ability to frame data science approaches for real-world business problems. Experience supporting projects that improve business performance through analytics or modeling. Proficiency in preparing data for analytics, reporting, and machine learning use cases. Experience developing and validating data science models or analytical solutions in a business, academic, or applied setting. Working knowledge of machine learning concepts, statistics, and model evaluation techniques. Experience contributing to data applications, dashboards, or analytics products. Familiarity with AI, automation, or emerging analytics technologies. Familiarity with Agile development practices such as Scrum or Kanban. Experience with machine learning libraries such as scikit-learn, TensorFlow, Keras, or similar tools. Understanding of core software engineering practices such as version control, testing, and code organization. Familiarity with cloud platforms, databases, and data infrastructure concepts. Experience with NoSQL or big data technologies is a plus. Experience with knowledge graphs or graph-based analytics is a plus. Physical & Office/Site Presence Requirements: This is primarily a sedentary office position which requires he position to have the ability to operate computer equipment. Finger dexterity is necessary. Additional Requirements: Travel up to 10% of the time to Divisions within the Lennar family. Interact well withco-workers. May be required to cross train for position(s) within the team organizational structure from time to time, as required by the LeadershipTeam. Comply with and implement company policies andprocedures. Accept constructivecriticism. Strong workethic. Teamplayer. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Position Title: Senior IT Solutions Analyst (EDI) Description: Senior IT Solutions Analyst (EDI) Location: Beachwood, OH. Shift: Monday - Friday 8am -5pm (Onsite 4 days a week) The Senior IT Solutions Analyst leads the design, delivery, and support of enterprise technology solutions across multiple large-scale projects. This role works closely with business stakeholders to translate requirements into technical solutions, ensuring systems are scalable, efficient, and aligned with business needs. The analyst serves as the primary IT contact, manages cross-functional teams, and drives projects from concept through implementation. Key Responsibilities Partner with business and operations leaders to gather requirements and recommend solutions Translate business needs into system and technical specifications Design and implement scalable IT solutions across enterprise applications Lead multiple concurrent projects, including planning, timelines, milestones, and delivery Coordinate with internal teams, offshore resources, and external vendors Oversee system testing, quality, and documentation Provide ongoing support, issue resolution, and system enhancements Act as primary point of contact for stakeholders and ensure clear communication Mentor junior team members and contribute to team development Technical Skills Enterprise integration & EDI systems (preferred) Programming: Java, JavaScript, C++, C#, .NET Platforms: Windows Server, Unix/Linux Databases: Oracle, SQL Server, DB2 Legacy systems: AS/400 (RPG/400, CL) Integration tools: WebMethods Web technologies: HTML, XML/XSL Strong understanding of SDLC, system design, and testing methodologies Experience & Qualifications Bachelor's degree in IT, Computer Science, or related field 10+ years of experience in systems analysis or IT solutions delivery 3-5 years of experience leading large-scale, complex projects Experience managing multiple projects simultaneously Proven ability to design and deliver enterprise-level solutions Certifications such as PMP, Lean, Six Sigma (preferred) Core Competencies Strong analytical and problem-solving skills Excellent communication and stakeholder management Project leadership and organizational skills Ability to manage offshore/onshore resources Customer-focused mindset with a consultative approach Ability to work under pressure and meet deadlines Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID: Requirements PI

Business Systems Analyst - International Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Support the tech that takes Uline global as a Business Systems Analyst! You'll be part of Uline's technology modernization upgrade, working hands-on with data and partnering with IT to build solutions that streamline processes and provide insights for our International team. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Manage and analyze International team data requests, presenting clear findings to leadership. Maintain and improve daily technology processes, building efficiencies through automation and smart use of data. Investigate and resolve user issues, partnering with IT and other teams for testing and support. Create and update system documentation, reports and user communications. Contribute to modernization projects and process improvement initiatives that support Uline's International operations. Minimum Requirements Bachelor's degree. 1+ years of experience as an analyst or similar role. Proficient in SQL, Microsoft Office and VBA. Power BI preferred. Strong communication, analytical and organizational skills. Experience in a business-to-business (B2B) environment a plus. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled () Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Software Support Analyst DFW Area IT Department Hybrid (Up to 3 Remote Days/Week) Are you the person who enjoys solving technical puzzles, tracking down the root cause of issues, and helping teams deliver reliable software? IRMI is seeking a DFW-based Software Support Analyst to join our IT team. In this role, you'll work closely with developers, infrastructure teams, and business users to troubleshoot software issues, monitor application health, support system upgrades, validate releases, and help keep our business-critical systems running smoothly. This is an excellent opportunity for someone looking to grow a career in application support, software quality, systems operations, or business applications. What You'll Do Investigate and resolve user and system issues through our help desk platform Monitor alerts, logs, and error dashboards to identify and troubleshoot problems Reproduce issues, document findings, and collaborate with developers on solutions Create and maintain support documentation and knowledge articles Validate software updates and help ensure changes do not introduce regressions Support application maintenance, upgrades, and continuous improvement efforts What We're Looking For Strong problem-solving and troubleshooting skills Excellent verbal and written communication skills Ability to learn new technologies and work well with both technical and non-technical users Degree in a technology-related field or equivalent professional experience Authorization to work in the United States without sponsorship Helpful Experience Microsoft Dynamics 365 & Office 365 Software testing or QA Help desk or application support Application monitoring and log analysis Why IRMI? Hybrid work environment (up to 3 remote days per week) Robust benefits package Tuition reimbursement program Business casual dress code 45+ years of financial stability Dallas Morning News Top 100 Workplace About IRMI IRMI is the leading provider of risk management and insurance resources, education, certifications, and events. We combine industry expertise with technology to help professionals make better decisions and manage risk more effectively. Apply today and join a company where your work directly contributes to delivering trusted solutions used by professionals across the industry.

Genesis10 is currently seeking a Service Desk Associate - Application Support - Hybrid for a contract to hire position with a Leading Title and Escrow Services Company located in Minnesota or California. This is a 12+ month contract to hire opportunity. Compensation: $23.00 - $30.00 per hour, W2, based on qualifications Position Overview: We are seeking an Associate Service Desk Associate to join an Application Support team, providing operational and technical support for a business-critical escrow and title production platform. This role is highly focused on supporting a single enterprise application central to Title and Escrow operations. The ideal candidate combines strong customer service and technical troubleshooting skills with curiosity, analytical thinking, and an interest in understanding business processes. Candidates with Title, Escrow, Mortgage Closing, or related industry experience will have a significant advantage. Key Responsibilities: Provide first-contact support for users experiencing issues within the company's title production application Troubleshoot application issues by analyzing workflows, researching files, identifying root causes, and resolving problems whenever possible Escalate complex issues appropriately while maintaining ownership and communication throughout the resolution process Process user provisioning, security access requests, and account maintenance Accurately document incidents, troubleshooting steps, and resolutions within the incident management system Support end users by phone, email, and ticketing system while maintaining a high level of customer satisfaction Develop a thorough understanding of business workflows related to Title and Escrow operations Test application enhancements and assist with validating software modifications as needed Communicate enhancement requests and software defects using established documentation standards Maintain knowledge of supported applications, security, user access, and business processes Participate in team training, cross-training, and continuous process improvement initiatives Primary Requirements: 1+ year of experience in technical support, application support, service desk, help desk, or similar customer support environment Experience working with ticketing or IT Service Management (ITSM) systems Experience troubleshooting software or business applications Ability to investigate problems and think critically through business and technical issues Proficiency supporting Microsoft Windows and Microsoft Office (Outlook, Word, Excel) Experience documenting incidents and troubleshooting activities Strong understanding of customer support best practices Excellent customer service and communication skills Strong analytical and investigative problem-solving abilities High attention to detail and strong organizational skills Ability to prioritize multiple requests in a fast-paced environment Collaborative team player with a willingness to learn and work independently after training Desired Skills: Title industry experience Escrow experience Residential or commercial mortgage closing experience Experience with title production software Knowledge of title and escrow terminology, workflows, and documentation Experience supporting enterprise business applications Entry-level Business Analyst or business process improvement experience If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

IT Systems Analyst - POS & Infrastructure Support Primary Location: Northern Suburbs, Illinois V-Soft Consulting is currently hiring for an IT Systems Analyst - POS & Infrastructure Support for our premier client in Northern Suburbs, Illinois. Education and Experience " Proven experience supporting POS systems and retail IT infrastructure. Demonstrated ability to work independently on complex technical assignments. Strong troubleshooting skills across servers, terminals, printers, and network hardware. Experience with EMV payment device installation and support. Excellent written communication skills, including experience drafting SOPs and technical documentation. Strong customer service orientation and ability to communicate with non-technical end users. Excellent multi-tasking and time-management skills. Ability to provide clear, concise reporting to management. Must reside in or near Chicago's north side or northern suburbs, or be willing to commute locally without relocation assistance. Preferred Qualifications: Experience in a multi-site retail or distribution environment. Familiarity with network administration and infrastructure design principles. Prior experience in a role supporting both corporate and store-level technology. WHAT YOU'LL DO: Job Responsibilities: Design, install, and manage IT infrastructure, including servers, terminals, printers, and network devices. Install and support organizational application systems, including EMV payment devices. Maintain and support point-of-sale (POS) systems across retail and distribution environments. Independently resolve complex end-user technical issues, escalating only where appropriate. Provide regular feedback and status reports to management on system performance, issues, and resolutions. Author and maintain clear technical documentation, including standard operating procedures (SOPs). Deliver a full range of technical IT support activities across multiple systems and platforms. Support multiple concurrent projects and priorities in a fast-paced environment. Partner cross-functionally to ensure minimal downtime and disruption to business operations. Interested? Qualified candidates should send their resumes to V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit or call .

The DCS Air & Space Technology (AST) Sector is seeking an AFSIM Modeling Specialist for an exciting opportunity in support of the Air Force Research Laboratory (AFRL). In this role, you will help deliver technical expertise, with a focus on Modeling, Simulation & Analysis. You will collaborate closely with other DCS computer scientists and data analysts to support the customer's digital engineering initiatives to advance digital engineering initiatives and transition critical capabilities to Air Force programs. We are seeking individuals that are driven and ready to grow with our company. DCS recognizes that its employees are the critical component in providing renowned solutions in the U.S. Defense, Aerospace, Human Factors, and Security markets. As an employee-owned company, professionals across all levels are valued and provided with the resources to make an immediate impact. At DCS, you will have the opportunity to collaborate with colleagues across multiple departments to support world-class research and development, while benefiting from training and mentorship to guide your career growth. Join DCS and contribute to innovative solutions that shape the future of critical technologies. Essential Job Functions: Team-Oriented Collaboration: Work effectively with multi-disciplinary teams of software developers, engineers, and data analysts to support complex analytical research and Operator-in-the-Loop studies. AFSIM Architecture & Integration: Support the development and integration of AFSIM components, including custom plugins, system models, autonomy/AI capabilities, and operational concepts within real-time simulation environments. Assist with incorporating high-fidelity platform models and external model sources as needed. System Modeling: Design and model complex heterogeneous systems, including Aircraft Systems, Missile Systems, Radars, Jamming (Electronic Warfare), and Communications. DevSecOps & Digital Engineering: Implement GitLab CI/CD pipelining featuring automated testing, automated documentation, and security scanning. Drive cloud-based development and application integration into cloud platforms. Optimization & Testing: Utilize system-based optimization techniques to maximize performance in real-time simulations. Lead testing and evaluation of simulation environments, including automated testing for Model-Based Systems Engineering (MBSE) projects. Agile Framework: Participate in Agile ceremonies, sprint planning, backlog grooming, and triage. Required Skills: Due to the sensitivity of customer related requirements, US citizenship is required. Must have an active Secret level US DOD security clearance. Must have a bachelor's degree in a technical field (Computer Science, Engineering, Mathematics, or Similar) with 5 years of experience. Understanding of software development processes (Agile, DevSecOps, CI/CD) with experience developing software using Object Oriented Programing practices. Experience modeling data structures, flows, and integrations across heterogeneous systems. 3+ years of AFSIM experience focused on mission-level modeling and scenario analysis. Understanding of military platforms, tactics, techniques, and procedures (TTPs), CONOPS, and mission-level concepts (air combat, ISR, electronic warfare, or electromagnetic spectrum operations highly desirable). Experience with Agile Methodology particularly utilizing the Scrum framework. Experience with Git-based version control, including branch management and merge request workflows in GitLab. Must be curious to explore new problems and develop creative solutions. Strong communication skills, both written and verbal. Must work onsite at customer facility. Remote work is not available. Desired Skills: Active Top Secret security clearance with SCI eligibility Masters degree in a technical field (Computer Science, Engineering, Mathematics, or Similar) Experience in MBSE Experience with SysML diagramming tools

Job Overview: Pay Range $45.96hr - $50.96hr Requirement/Must Have: 1+ years of experience in data analysis, statistical modeling, and ML development using Python (pandas, numpy, scikit-learn, scipy, curve fitting, object-oriented programming). Ability to build multi-scenario models to test assumptions and evaluate alternative planning outcomes. Foundational to intermediate experience with ML frameworks and methodologies (scikit-learn, XGBoost, or similar). Understanding of model validation metrics (R , MAE, RMSE, cross-validation, custom scoring functions). Proficiency in SQL for querying, joining tables, data manipulation, and interpreting complex queries. Understanding of statistical modeling, hypothesis testing, and experimental design. Ability to independently explore enterprise datasets and identify patterns, gaps, and opportunities. Experience handling messy data, identifying inconsistencies, and standardizing formats across heterogeneous systems. Experience merging multiple datasets from various enterprise data sources (SAP, Salesforce, Databricks, ERP/CRM). Sharp eye for finding outliers, errors, and unusual patterns in structured and unstructured data. Understanding of data modeling concepts across heterogeneous systems. Experience developing models for scenario modeling and predictive use cases. Familiarity with Large Language Models (LLMs) and basic prompt engineering techniques for practical business applications. Ability to review existing dashboards, ML models, and reports to understand design patterns, business requirements, and underlying data sources. Strong capability to read and interpret complex SQL queries to understand data flows and business logic. Skills to trace data lineage, review prepared data sources, and comprehend underlying data structures. Experience working with Data Engineers to ensure data requirements are correctly implemented at pipeline and infrastructure level. Responsibilities: Analyze quality data from multiple enterprise systems (SAP, Salesforce, Databricks, Power BI, labor systems, finance data) to identify patterns, gaps, and opportunities for data-driven improvements. Work with Program Managers and/or Operations leaders to define which data assets are relevant for business use cases and specify how data from different systems should be accessed, interpreted, and used. Transform structured/unstructured datasets (often 100k+ rows) into actionable insights. Conduct data quality checks and identify/resolve data defects and abnormalities across enterprise platforms. Develop and validate Machine Learning models that support demand forecasting, scenario modeling, and predictive use cases for short-term and long-term business goals. Document analytical findings, model performance, and data definitions clearly to ensure transparency and reproducibility across the team. Experience working with Data Engineers to ensure data requirements are correctly implemented; ability to build and maintain Python-based data pipelines for ETL, model training, and automated forecasting workflows. Translate business technical data challenges into concrete data science and AI/ML problem statements, acting as the domain-aware bridge between Engineering/Operations and the Digital team. Leverage Large Language Models (LLMs) and prompt engineering to build intelligent tools that augment human decision-making and automate workflows. Design and execute scenario planning models to test business assumptions (demand forecasts, resource capacity, cost projections) and evaluate 'what-if' outcomes for strategic decision-making. Track project execution data across P6 (Primavera) and other project management systems, linking planning assumptions to actual execution performance. Support variance analysis between planned assumptions (forecast hours, budgets, timelines) and actual project execution data to identify gaps, root causes, and trends. Build automated tracking solutions that monitor assumption validity as projects progress through lifecycle stages (planning design execution closeout). Collaborate with Program Managers to refine planning assumptions based on execution learnings and historical pattern analysis. Provide data pipeline and data to build executive dashboards that visualize assumption-to-execution alignment, highlighting projects at risk due to assumption breakdown. Review and analyze existing dashboards, models, and data pipelines to understand design patterns, business requirements, and data flows. Read and interpret SQL queries, business logic, and semantic models embedded in current reports and analytical systems. Understand underlying data structures and prepared data sources to support maintenance and enhancement. Identify opportunities to optimize or consolidate existing reporting and modeling assets. Maintain consistency with established data standards and best practices. Translate complex data findings and model outputs into clear, actionable business insights for both technical and non-technical audiences. Resolve customer and internal user queries related to model outputs, data insights, or data defects. Support the Operations team in delivering centralized data analysis-based reporting solutions (including KPI), providing harmonized insights and KPIs to business stakeholders across global business lines. Collaborate closely with cross-functional Data analysts and Data engineers to ensure data requirements are correctly understood and implemented at pipeline and infrastructure level. Build and maintain a deep understanding of Semantic Data Models to ensure consistent data interpretation across applications and business systems. Stay current with the latest advancements in AI, ML, and data science, proactively proposing new approaches that could enhance our solutions. Contribute to the evolution of Engineering Data Quality, bringing innovative ideas and a forward-thinking mindset to continuously improve our modeling and tooling landscape. Nice to Have: Experience with TensorFlow, PyTorch, neural networks, or deep learning applications. Experience with pytest or similar frameworks for data science code quality. Experience with P6 (Primavera), MS Project, or similar project execution systems. Model versioning, experiment tracking (MLflow, Weights & Biases), deployment basics. Familiarity with Azure, AWS, or GCP for data science workflows. Experience with fine-tuning, RAG (Retrieval-Augmented Generation), or agent frameworks. Understanding of data governance principles and responsible AI practices. First-hand experience with SAP, Salesforce, Databricks, or similar ERP/CRM systems from a data consumption perspective. Skills: Strong verbal and written communication skills. Excellent communication and presentation skills. Ability to communicate effectively with stakeholders. Analytical thinking with strong problem-solving abilities. Technical curiosity and willingness to learn new tools and techniques. Collaborative mindset and ability to work in dynamic environments. Self-motivated with a strong sense of accountability. Proactive communication style. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Requisition # 895 Assignment View Sector Los Angeles County Contractor's Work Location DMH-Mental Health Position Title Business Solution Analyst Labor Category Information Technology Job Category Business Solutions Analyst Number of Positions 1 Job Level 1 Submittal allowed per staffing agency 2 Priority Submittals allowed for this Requisition 50 Assignment Type Temporary Is a Livescan Required for Position? Yes Is this role located on-site, hybrid, or remote? Onsite Work Location Address 510 S. Vermont Ave., Floor 16 - CIOB, Los Angeles, CA, 90020 Assignment Details Target Start Date 08/10/2026 Target End Date 08/09/2027 Shift Standard Work Schedule Standard Tentative Shift Start Time 8:00am PST Tentative Shift End Time 4:30 PST Staffing Agency NTE (Not-to-Exceed) Bill Rate $ 74.22 Rate Unit Hour Estimated Regular Hours/Week 40.00 Travel Required No Estimated OT Hours/Week 0.00 Travel % Travel Description(Domestic/International) Security Clearance None Position Details Background Checks Yes Position Description A Business Solutions Analyst performs business systems analysis and is responsible for work that involves applying analytical processes to the planning, design and implementation of new and improved business information systems and business processes to meet the business requirements of customer organizations. The Business Solutions Analyst will perform needs analyses to define opportunities for new or improved business process solutions; conduct business process reengineering; conduct feasibility studies and trade-off analyses; perform as a liaison between internal and external customers; consult with customers to identify, refine and specify functional requirements, and translate functional requirements into technical specifications; develop overall functional and systems requirements and specifications; prepare business cases for the application of IT solutions; define systems scope and objectives; develop cost estimates for new modified systems; ensure the integration of all system components; e.g., policies, procedures, training material, databases, software and hardware; conduct performance and reliability testing of new solutions; plan and participate in systems implementation and provide post-implementation support; and ensure the rigorous application of information security/information assurance policies, principles and practices to the systems analysis process. Skills Required The Business Solutions Analyst will possess knowledge and experience in structured analysis principles and methods; systems analysis and analytical principles, concepts, techniques and methods, including cost-benefit analysis methods; basic IT architecture and technical documentation methods; systems design tools, methods and techniques, including automated systems analysis and design tools sufficient to develop requirements and specifications for systems that meet business requirements; systems design standards, policies and authorized approaches sufficient to assist in identifying and specifying business requirements for new or enhanced systems and develop basic system specifications; system design precedents or alternative approaches sufficient to advise on the merits of proposed systems development projects; business processes, workflows and operations of customer organizations sufficient to apply a structured systems analysis approach to the design and development of new or enhanced applications; business process engineering concepts and methods sufficient to lead/conduct studies designed to identify potential improvements in the way IT is applied to key business functions; life cycle management concepts; internet and new IT technologies; and speak and write effectively and prepare effective reports. Additional Skills Required Strong analytical skills to identify inefficiencies and opportunities for improvement. Strong testing skills Strong communication and interpersonal skills to effectively gather requirements from stakeholders across business and technical teams. Proficiency in writing clear, concise, and well-structured business and technical documents. Proficient in Scrum methodology Proficient in Azure DevOps Experience Required This classification must have a minimum of five (5) years of experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in business systems analysis and design. Additional Experience Required 3 years' experience in eliciting and documenting existing business processes using industry-standard methodologies (e.g., flowcharts, swim lane diagrams, data flow diagrams, use case diagrams). 3 years' experience capturing requirements via Azure, throughout the development lifecycle using various formats: 3 years' experience in analyzing documented processes and identifying areas for optimization and the ability to document proposed improvements (to-be processes) leveraging Dynamics 365 and Azure capabilities. Education Required This classification requires the possession of a bachelor's degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Additional Education Required Additional Information This is a hybrid position. Local residents only. Candidate will be required to live scan (fingerprinting) as part of the onboarding process. Candidates are expected to work 8:00am-4:30pm. Note: Candidates will be required to provide samples of their work.