Requisition # 895 Assignment View Sector Los Angeles County Contractor's Work Location DMH-Mental Health Position Title Business Solution Analyst Labor Category Information Technology Job Category Business Solutions Analyst Number of Positions 1 Job Level 1 Submittal allowed per staffing agency 2 Priority Submittals allowed for this Requisition 50 Assignment Type Temporary Is a Livescan Required for Position? Yes Is this role located on-site, hybrid, or remote? Onsite Work Location Address 510 S. Vermont Ave., Floor 16 - CIOB, Los Angeles, CA, 90020 Assignment Details Target Start Date 08/10/2026 Target End Date 08/09/2027 Shift Standard Work Schedule Standard Tentative Shift Start Time 8:00am PST Tentative Shift End Time 4:30 PST Staffing Agency NTE (Not-to-Exceed) Bill Rate $ 74.22 Rate Unit Hour Estimated Regular Hours/Week 40.00 Travel Required No Estimated OT Hours/Week 0.00 Travel % Travel Description(Domestic/International) Security Clearance None Position Details Background Checks Yes Position Description A Business Solutions Analyst performs business systems analysis and is responsible for work that involves applying analytical processes to the planning, design and implementation of new and improved business information systems and business processes to meet the business requirements of customer organizations. The Business Solutions Analyst will perform needs analyses to define opportunities for new or improved business process solutions; conduct business process reengineering; conduct feasibility studies and trade-off analyses; perform as a liaison between internal and external customers; consult with customers to identify, refine and specify functional requirements, and translate functional requirements into technical specifications; develop overall functional and systems requirements and specifications; prepare business cases for the application of IT solutions; define systems scope and objectives; develop cost estimates for new modified systems; ensure the integration of all system components; e.g., policies, procedures, training material, databases, software and hardware; conduct performance and reliability testing of new solutions; plan and participate in systems implementation and provide post-implementation support; and ensure the rigorous application of information security/information assurance policies, principles and practices to the systems analysis process. Skills Required The Business Solutions Analyst will possess knowledge and experience in structured analysis principles and methods; systems analysis and analytical principles, concepts, techniques and methods, including cost-benefit analysis methods; basic IT architecture and technical documentation methods; systems design tools, methods and techniques, including automated systems analysis and design tools sufficient to develop requirements and specifications for systems that meet business requirements; systems design standards, policies and authorized approaches sufficient to assist in identifying and specifying business requirements for new or enhanced systems and develop basic system specifications; system design precedents or alternative approaches sufficient to advise on the merits of proposed systems development projects; business processes, workflows and operations of customer organizations sufficient to apply a structured systems analysis approach to the design and development of new or enhanced applications; business process engineering concepts and methods sufficient to lead/conduct studies designed to identify potential improvements in the way IT is applied to key business functions; life cycle management concepts; internet and new IT technologies; and speak and write effectively and prepare effective reports. Additional Skills Required Strong analytical skills to identify inefficiencies and opportunities for improvement. Strong testing skills Strong communication and interpersonal skills to effectively gather requirements from stakeholders across business and technical teams. Proficiency in writing clear, concise, and well-structured business and technical documents. Proficient in Scrum methodology Proficient in Azure DevOps Experience Required This classification must have a minimum of five (5) years of experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in business systems analysis and design. Additional Experience Required 3 years' experience in eliciting and documenting existing business processes using industry-standard methodologies (e.g., flowcharts, swim lane diagrams, data flow diagrams, use case diagrams). 3 years' experience capturing requirements via Azure, throughout the development lifecycle using various formats: 3 years' experience in analyzing documented processes and identifying areas for optimization and the ability to document proposed improvements (to-be processes) leveraging Dynamics 365 and Azure capabilities. Education Required This classification requires the possession of a bachelor's degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Additional Education Required Additional Information This is a hybrid position. Local residents only. Candidate will be required to live scan (fingerprinting) as part of the onboarding process. Candidates are expected to work 8:00am-4:30pm. Note: Candidates will be required to provide samples of their work.
08/05/2026
Full time
Requisition # 895 Assignment View Sector Los Angeles County Contractor's Work Location DMH-Mental Health Position Title Business Solution Analyst Labor Category Information Technology Job Category Business Solutions Analyst Number of Positions 1 Job Level 1 Submittal allowed per staffing agency 2 Priority Submittals allowed for this Requisition 50 Assignment Type Temporary Is a Livescan Required for Position? Yes Is this role located on-site, hybrid, or remote? Onsite Work Location Address 510 S. Vermont Ave., Floor 16 - CIOB, Los Angeles, CA, 90020 Assignment Details Target Start Date 08/10/2026 Target End Date 08/09/2027 Shift Standard Work Schedule Standard Tentative Shift Start Time 8:00am PST Tentative Shift End Time 4:30 PST Staffing Agency NTE (Not-to-Exceed) Bill Rate $ 74.22 Rate Unit Hour Estimated Regular Hours/Week 40.00 Travel Required No Estimated OT Hours/Week 0.00 Travel % Travel Description(Domestic/International) Security Clearance None Position Details Background Checks Yes Position Description A Business Solutions Analyst performs business systems analysis and is responsible for work that involves applying analytical processes to the planning, design and implementation of new and improved business information systems and business processes to meet the business requirements of customer organizations. The Business Solutions Analyst will perform needs analyses to define opportunities for new or improved business process solutions; conduct business process reengineering; conduct feasibility studies and trade-off analyses; perform as a liaison between internal and external customers; consult with customers to identify, refine and specify functional requirements, and translate functional requirements into technical specifications; develop overall functional and systems requirements and specifications; prepare business cases for the application of IT solutions; define systems scope and objectives; develop cost estimates for new modified systems; ensure the integration of all system components; e.g., policies, procedures, training material, databases, software and hardware; conduct performance and reliability testing of new solutions; plan and participate in systems implementation and provide post-implementation support; and ensure the rigorous application of information security/information assurance policies, principles and practices to the systems analysis process. Skills Required The Business Solutions Analyst will possess knowledge and experience in structured analysis principles and methods; systems analysis and analytical principles, concepts, techniques and methods, including cost-benefit analysis methods; basic IT architecture and technical documentation methods; systems design tools, methods and techniques, including automated systems analysis and design tools sufficient to develop requirements and specifications for systems that meet business requirements; systems design standards, policies and authorized approaches sufficient to assist in identifying and specifying business requirements for new or enhanced systems and develop basic system specifications; system design precedents or alternative approaches sufficient to advise on the merits of proposed systems development projects; business processes, workflows and operations of customer organizations sufficient to apply a structured systems analysis approach to the design and development of new or enhanced applications; business process engineering concepts and methods sufficient to lead/conduct studies designed to identify potential improvements in the way IT is applied to key business functions; life cycle management concepts; internet and new IT technologies; and speak and write effectively and prepare effective reports. Additional Skills Required Strong analytical skills to identify inefficiencies and opportunities for improvement. Strong testing skills Strong communication and interpersonal skills to effectively gather requirements from stakeholders across business and technical teams. Proficiency in writing clear, concise, and well-structured business and technical documents. Proficient in Scrum methodology Proficient in Azure DevOps Experience Required This classification must have a minimum of five (5) years of experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in business systems analysis and design. Additional Experience Required 3 years' experience in eliciting and documenting existing business processes using industry-standard methodologies (e.g., flowcharts, swim lane diagrams, data flow diagrams, use case diagrams). 3 years' experience capturing requirements via Azure, throughout the development lifecycle using various formats: 3 years' experience in analyzing documented processes and identifying areas for optimization and the ability to document proposed improvements (to-be processes) leveraging Dynamics 365 and Azure capabilities. Education Required This classification requires the possession of a bachelor's degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Additional Education Required Additional Information This is a hybrid position. Local residents only. Candidate will be required to live scan (fingerprinting) as part of the onboarding process. Candidates are expected to work 8:00am-4:30pm. Note: Candidates will be required to provide samples of their work.
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS A Cybersecurity Analyst II performs a variety of cybersecurity tasks in monitoring information systems and securing the Information Technology (IT) infrastructure operational environment to include developing and updating system security plans (SSPs), developing plans of action and milestones (POA&Ms), managing and controlling changes to the systems, conducting audits, providing incident response, vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Work is at an intermediate level and involves managing deadlines and cybersecurity engineering support for members of development, sustainment, or operations and maintenance team. Employee will be responsible for the following functions/duties: Conduct research and reference reading in obtaining technical information Keep informed of currently approved standards, codes, and procedures applied to cybersecurity specialty Perform systems engineering activities in the areas of cybersecurity/Information Assurance (IA)/System Security Engineering (SSE), and security assessment and authorization (A&A) in accordance to NIST SP 800-53 Risk Management Framework (RMF) Apply risk management concepts to mitigate vulnerabilities in system security architectures Interface with the Information System Security Manager (ISSM), program managers, system stakeholders, and external contractors to coordinate cybersecurity requirements and architecture flow down from the system level to individual elements of the system Assist in preparation of reports, correspondence, or technical studies Perform other job-related duties, as required RANGE POSITION DESCRIPTION As a professional with JT4, the Cybersecurity Analyst II will be responsible for working with a motivated team to provide cybersecurity support to various DoW systems within the USAF's 412 TW at Edwards Air Force Base. The Cybersecurity Analyst II will be required to analyze, propose, and implement security controls and policies to mitigate cybersecurity threats and improve system resiliency. With the constant evolution of the cybersecurity field, the Cybersecurity Analyst II will be required to maintain knowledge of current DoW and industry standard policies, best practices, cybersecurity trends, threats, and vulnerabilities and apply this knowledge at every step of the System Development Life Cycle for each system assigned. The Cybersecurity Analyst II will be in constant communication with teammates, program managers, system administrators, and engineers- good communication skills and professionalism are a must. Only highly motivated, passionate cybersecurity professionals need apply. The Cybersecurity Analyst II will be required to: Demonstrate strong communication skills, analytical ability, good judgment, and the ability to work effectively with the customer and fellow cybersecurity professionals to ensure JT4 and our customers operate within DoW cybersecurity policies and procedures. Clarify DoW, branch of service, and JT4 policies, producing actionable requirements to be implemented by responsible Systems Engineers (SEs), System Administrators (SAs), Program Managers (PMs), and operators. Support the Risk Management Framework (RMF) Assessment and Authorization processes (Steps 0 through 4 and Step 6) throughout the various systems' cybersecurity lifecycles, including documentation of RMF System Security Plans (SSPs) and Plans of Action and Milestones (POA&Ms) in the DoW's Enterprise Mission Assurance Support System (eMASS). Document system design, configurations, operational procedures, compliance and non-compliance status, and existing risk mitigation techniques implemented so that the Security Control Assessor, Authorizing Official, and other members of cybersecurity leadership can make informed cybersecurity risk decisions. Notify the responsible System Administrators (SAs), Program Managers (PMs), Information System Security Officers (ISSOs), and Information System Security Managers (ISSMs) of any changes that might affect security posture as well as findings and mitigations that require implementation. Support Information Assurance/Cybersecurity (IA/CS) support activities including testing, mitigation, annual IA/CS compliance, sustainment, vulnerability and risk management, and systems engineering support. Work independently and with guidance from senior team members to provide cybersecurity engineering support to customers to ensure systems are engineered in accordance with (IAW) DoD Instruction (DoDI) 8510.01. Demonstrate basic understanding of adversary techniques, tactics, and procedures used to disrupt computer networks. Demonstrate proficiency in cybersecurity risk management in support of risk analysis techniques such as security impact analyses, cybersecurity tabletop exercises, risk management boards, and change control boards. Participate in discussion-based exercises and other forms of cybersecurity risk analysis, as required. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE A Bachelor's Degree in Computer/Information Technology/Information Assurance focused on cybersecurity, or equivalent academic/technical training/certification; three (3) or more years of experience in computer systems security, and/or related area of expertise; compliance or ability to become compliant to DoD 8570.01-M, IAT/Level II compliance; a Security+ certification or completion within designated timeframe; and one of the following certifications: CCNA Security, CySA+, GICSP, GSEC, CND or SSCP are required for this position. Additional desired qualifications include Certified Ethical Hacker or Certified Enterprise Risk Professional (CEH/ CERP). In addition, a Cybersecurity Analyst II must possess the following qualifications: Conceptual knowledge of RMF process, eMASS, ACAS, SCAP, STIG, Cyber Risk Assessments (CRAs), Cyber Table Top (CTT), or related process Robust conceptual and practical understanding of IT infrastructure designs, technologies, products, and services Experience supporting various system configurations such as standalone, local area networks (LANs), and wide area networks (WANs) Experience formulating and/or interpreting cyber threat analysis of adversary techniques, tactics, and procedures used to disrupt computer networks Excellent written and verbal communication skills, analytical ability, judgment, and the ability to work effectively with the customer and Cybersecurity Engineering Support Team Ability to plan, organize, and work under strict deadlines Experience with planning, designing, executing, and assessing discussion-based exercises Must possess a valid, state issued driver's license Must be able to obtain and maintain security clearance Must be a U.S. citizen. SALARY The expected salary range for this position is $99,855 to $116,386 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication; and constant mental alertness are required. Routine travel to remote company work locations and work in field environment with occasional overnight assignment may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JCIS11, A1412TW
08/05/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS A Cybersecurity Analyst II performs a variety of cybersecurity tasks in monitoring information systems and securing the Information Technology (IT) infrastructure operational environment to include developing and updating system security plans (SSPs), developing plans of action and milestones (POA&Ms), managing and controlling changes to the systems, conducting audits, providing incident response, vulnerability assessments, and assessing the security impact of security and non-security-relevant changes. Work is at an intermediate level and involves managing deadlines and cybersecurity engineering support for members of development, sustainment, or operations and maintenance team. Employee will be responsible for the following functions/duties: Conduct research and reference reading in obtaining technical information Keep informed of currently approved standards, codes, and procedures applied to cybersecurity specialty Perform systems engineering activities in the areas of cybersecurity/Information Assurance (IA)/System Security Engineering (SSE), and security assessment and authorization (A&A) in accordance to NIST SP 800-53 Risk Management Framework (RMF) Apply risk management concepts to mitigate vulnerabilities in system security architectures Interface with the Information System Security Manager (ISSM), program managers, system stakeholders, and external contractors to coordinate cybersecurity requirements and architecture flow down from the system level to individual elements of the system Assist in preparation of reports, correspondence, or technical studies Perform other job-related duties, as required RANGE POSITION DESCRIPTION As a professional with JT4, the Cybersecurity Analyst II will be responsible for working with a motivated team to provide cybersecurity support to various DoW systems within the USAF's 412 TW at Edwards Air Force Base. The Cybersecurity Analyst II will be required to analyze, propose, and implement security controls and policies to mitigate cybersecurity threats and improve system resiliency. With the constant evolution of the cybersecurity field, the Cybersecurity Analyst II will be required to maintain knowledge of current DoW and industry standard policies, best practices, cybersecurity trends, threats, and vulnerabilities and apply this knowledge at every step of the System Development Life Cycle for each system assigned. The Cybersecurity Analyst II will be in constant communication with teammates, program managers, system administrators, and engineers- good communication skills and professionalism are a must. Only highly motivated, passionate cybersecurity professionals need apply. The Cybersecurity Analyst II will be required to: Demonstrate strong communication skills, analytical ability, good judgment, and the ability to work effectively with the customer and fellow cybersecurity professionals to ensure JT4 and our customers operate within DoW cybersecurity policies and procedures. Clarify DoW, branch of service, and JT4 policies, producing actionable requirements to be implemented by responsible Systems Engineers (SEs), System Administrators (SAs), Program Managers (PMs), and operators. Support the Risk Management Framework (RMF) Assessment and Authorization processes (Steps 0 through 4 and Step 6) throughout the various systems' cybersecurity lifecycles, including documentation of RMF System Security Plans (SSPs) and Plans of Action and Milestones (POA&Ms) in the DoW's Enterprise Mission Assurance Support System (eMASS). Document system design, configurations, operational procedures, compliance and non-compliance status, and existing risk mitigation techniques implemented so that the Security Control Assessor, Authorizing Official, and other members of cybersecurity leadership can make informed cybersecurity risk decisions. Notify the responsible System Administrators (SAs), Program Managers (PMs), Information System Security Officers (ISSOs), and Information System Security Managers (ISSMs) of any changes that might affect security posture as well as findings and mitigations that require implementation. Support Information Assurance/Cybersecurity (IA/CS) support activities including testing, mitigation, annual IA/CS compliance, sustainment, vulnerability and risk management, and systems engineering support. Work independently and with guidance from senior team members to provide cybersecurity engineering support to customers to ensure systems are engineered in accordance with (IAW) DoD Instruction (DoDI) 8510.01. Demonstrate basic understanding of adversary techniques, tactics, and procedures used to disrupt computer networks. Demonstrate proficiency in cybersecurity risk management in support of risk analysis techniques such as security impact analyses, cybersecurity tabletop exercises, risk management boards, and change control boards. Participate in discussion-based exercises and other forms of cybersecurity risk analysis, as required. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE A Bachelor's Degree in Computer/Information Technology/Information Assurance focused on cybersecurity, or equivalent academic/technical training/certification; three (3) or more years of experience in computer systems security, and/or related area of expertise; compliance or ability to become compliant to DoD 8570.01-M, IAT/Level II compliance; a Security+ certification or completion within designated timeframe; and one of the following certifications: CCNA Security, CySA+, GICSP, GSEC, CND or SSCP are required for this position. Additional desired qualifications include Certified Ethical Hacker or Certified Enterprise Risk Professional (CEH/ CERP). In addition, a Cybersecurity Analyst II must possess the following qualifications: Conceptual knowledge of RMF process, eMASS, ACAS, SCAP, STIG, Cyber Risk Assessments (CRAs), Cyber Table Top (CTT), or related process Robust conceptual and practical understanding of IT infrastructure designs, technologies, products, and services Experience supporting various system configurations such as standalone, local area networks (LANs), and wide area networks (WANs) Experience formulating and/or interpreting cyber threat analysis of adversary techniques, tactics, and procedures used to disrupt computer networks Excellent written and verbal communication skills, analytical ability, judgment, and the ability to work effectively with the customer and Cybersecurity Engineering Support Team Ability to plan, organize, and work under strict deadlines Experience with planning, designing, executing, and assessing discussion-based exercises Must possess a valid, state issued driver's license Must be able to obtain and maintain security clearance Must be a U.S. citizen. SALARY The expected salary range for this position is $99,855 to $116,386 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication; and constant mental alertness are required. Routine travel to remote company work locations and work in field environment with occasional overnight assignment may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JCIS11, A1412TW
Capgemini Government Solutions LLC
Mc Lean, Virginia
Capgemini Government Solutions (CGS) LLC is looking for a Sr. ServiceNow Business Analyst to join our team to support our government clients. The successful candidate will have the opportunity to apply and grow their skills with a motivated and entrepreneurial team, engage with a wide range of collaborators, and build CGS' capabilities serving our clients. Job Responsibilities: As a Sr. ServiceNow Business Analyst, you will: Analyze and critique as is business processes and create to-be business processes that include the platform application to improve efficiencies. Review user's requests for new or modified computer programs to resolve feasibility, cost and time required, compatibility with current system, and computer capabilities, analyze and outline steps required to develop programs, using structured analysis and design, plan, develop, test, and document computer programs, applying knowledge of applicable computer system/platform application. Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. Use available computer systems to support management's quest for performance improvement to resolve most useful business solution. Implement a comprehensive management plan for each project and hold regular collaborator meetings to keep all interested parties updated in project progress. Resolve and document user requirements for business processes and abide by those requirements for future projects; review and analyze information, forecasts, methods, schedules, systems, processes and procedures. Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Responsible for transitioning existing organizations to accomplish goals or project objectives through improved use of automated processes. Support activity and data modeling, development of upgraded business methods, identification of standard processes, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Serve as the key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of standard processes including automation, RPA and/or AI. Provide daily supervision and direction to other contractors on the team. Participate in agile development projects, document user stories, lead scrum meetings and other agile ceremonies. Required Qualifications: U.S. Citizenship is required. Ability to obtain a Government Security Clearance. Associate degree or Equivalent experience. 6+ years of experience as a technical business or data analyst with ServiceNow or similar platform Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members Excellent problem-solving and collaborative skills Strong leadership and team building skills Working knowledge and experience with Agile development practices and ceremonies Preferred Qualifications: Certified Scrum Master ServiceNow experience and relevant certifications ServiceNow Certified System Administrator certified Experience with CMDB, SACM and/or Service Catalogue analysis Understanding of ITIL best practices ITIL Foundations training or certification Experience with JIRA or other related agile development application About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $100k- $120k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
08/05/2026
Full time
Capgemini Government Solutions (CGS) LLC is looking for a Sr. ServiceNow Business Analyst to join our team to support our government clients. The successful candidate will have the opportunity to apply and grow their skills with a motivated and entrepreneurial team, engage with a wide range of collaborators, and build CGS' capabilities serving our clients. Job Responsibilities: As a Sr. ServiceNow Business Analyst, you will: Analyze and critique as is business processes and create to-be business processes that include the platform application to improve efficiencies. Review user's requests for new or modified computer programs to resolve feasibility, cost and time required, compatibility with current system, and computer capabilities, analyze and outline steps required to develop programs, using structured analysis and design, plan, develop, test, and document computer programs, applying knowledge of applicable computer system/platform application. Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. Use available computer systems to support management's quest for performance improvement to resolve most useful business solution. Implement a comprehensive management plan for each project and hold regular collaborator meetings to keep all interested parties updated in project progress. Resolve and document user requirements for business processes and abide by those requirements for future projects; review and analyze information, forecasts, methods, schedules, systems, processes and procedures. Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Responsible for transitioning existing organizations to accomplish goals or project objectives through improved use of automated processes. Support activity and data modeling, development of upgraded business methods, identification of standard processes, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Serve as the key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of standard processes including automation, RPA and/or AI. Provide daily supervision and direction to other contractors on the team. Participate in agile development projects, document user stories, lead scrum meetings and other agile ceremonies. Required Qualifications: U.S. Citizenship is required. Ability to obtain a Government Security Clearance. Associate degree or Equivalent experience. 6+ years of experience as a technical business or data analyst with ServiceNow or similar platform Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members Excellent problem-solving and collaborative skills Strong leadership and team building skills Working knowledge and experience with Agile development practices and ceremonies Preferred Qualifications: Certified Scrum Master ServiceNow experience and relevant certifications ServiceNow Certified System Administrator certified Experience with CMDB, SACM and/or Service Catalogue analysis Understanding of ITIL best practices ITIL Foundations training or certification Experience with JIRA or other related agile development application About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $100k- $120k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Business Systems Analyst Baltimore, MD (REMOTE) Pay From: $50,000 per year MUST: Experienced Business Systems Analyst 4+ years experience Experience with and understanding of Medicare Claims Knowledge of analysis principles, theories and techniques to solve specific problems and formulate solutions. Experience evaluating complex data and preparing reports of results using SQL. Bachelors Degree DUTIES: Elicit, document, and manage business and functional requirements for a large-scale Medicare claims tracking and reporting system Analyze workflows related to Medicare Fee-for-Service claim selection, medical record requests, medical review, and error rate reporting Support the development, enhancement, and maintenance of web-based portals and data reporting tools used by CMS, Medicare Administrative Contractors (MACs), and providers Translate business needs into clear, actionable system specifications for development and QA teams Document requirements for role-based user access, customized menus, and permissions across a multi-tenant web portal (up to 500 concurrent users across 150+ sites) Support the design and maintenance of reporting modules including claims status, appeals, documentation tracking, feedback, and payment adjustment reports Coordinate nightly data refresh schedules, report period updates, and system configuration changes Facilitate web-based training documentation and user support materials for internal and external stakeholders Assist with Privacy Threshold Analyses (PTA) and Privacy Impact Assessments (PIA) in accordance with CMS and HHS policy Contribute to System Security Plans (SSP) by documenting business processes, data flows, and system functionality Support documentation efforts related to FISMA, FedRAMP, NIST SP 800-53, and CMS IS2P2 compliance requirements Assist in tracking Plan of Action & Milestones (POA&M) items and coordinating remediation activities from a program management perspective Ensure all deliverables and system designs account for the handling of PII, PHI, and Controlled Unclassified Information (CUI) Interface with CMS program staff, prime contractor leadership, Medicare Administrative Contractors, and technical teams Participate in status meetings, working sessions, and deliverable reviews Prepare and maintain deliverables in accordance with contract schedules, including monthly status reports and security-related artifacts Support onboarding documentation including non-disclosure agreements and employee roster submissions Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".
08/05/2026
Full time
Business Systems Analyst Baltimore, MD (REMOTE) Pay From: $50,000 per year MUST: Experienced Business Systems Analyst 4+ years experience Experience with and understanding of Medicare Claims Knowledge of analysis principles, theories and techniques to solve specific problems and formulate solutions. Experience evaluating complex data and preparing reports of results using SQL. Bachelors Degree DUTIES: Elicit, document, and manage business and functional requirements for a large-scale Medicare claims tracking and reporting system Analyze workflows related to Medicare Fee-for-Service claim selection, medical record requests, medical review, and error rate reporting Support the development, enhancement, and maintenance of web-based portals and data reporting tools used by CMS, Medicare Administrative Contractors (MACs), and providers Translate business needs into clear, actionable system specifications for development and QA teams Document requirements for role-based user access, customized menus, and permissions across a multi-tenant web portal (up to 500 concurrent users across 150+ sites) Support the design and maintenance of reporting modules including claims status, appeals, documentation tracking, feedback, and payment adjustment reports Coordinate nightly data refresh schedules, report period updates, and system configuration changes Facilitate web-based training documentation and user support materials for internal and external stakeholders Assist with Privacy Threshold Analyses (PTA) and Privacy Impact Assessments (PIA) in accordance with CMS and HHS policy Contribute to System Security Plans (SSP) by documenting business processes, data flows, and system functionality Support documentation efforts related to FISMA, FedRAMP, NIST SP 800-53, and CMS IS2P2 compliance requirements Assist in tracking Plan of Action & Milestones (POA&M) items and coordinating remediation activities from a program management perspective Ensure all deliverables and system designs account for the handling of PII, PHI, and Controlled Unclassified Information (CUI) Interface with CMS program staff, prime contractor leadership, Medicare Administrative Contractors, and technical teams Participate in status meetings, working sessions, and deliverable reviews Prepare and maintain deliverables in accordance with contract schedules, including monthly status reports and security-related artifacts Support onboarding documentation including non-disclosure agreements and employee roster submissions Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".
Company Summary Founded in 1998, AspireHR is a woman owned US-based SAP HR and SAP SuccessFactors Gold Partner, working with HR organizations across North America to successfully implement best-in-class HCXM (Human Capital Experience Management) solutions. AspireHR is a purpose driven company that provides a wide range of services and software solutions for both the implementation and maintenance of HXM systems that includes our own proprietary software as well as long-term managed service agreements. The AspireHR team has built an impressive roster of clients by combining a cost-effective implementation strategy, an innovative mix of HCXM technologies and excellent customer service. Our focus is Employees First. We are careful to select people for our team that have demonstrated excellence through their skills, character and background. AspireHR invests in our people and capabilities to differentiate us from competitors. For more information, please visit . Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer service experience. This person must be located in DFW and able to come into the office in Dallas. In this role, you will be providing support services for clients, product engineers, delivery consultants, and executives. You'll have the opportunity to work directly with deeply experienced technology and HR professionals along with engaging with clients based around the world! As a member within the AMS & BPO Team, you'll work with the HCM cloud technologies and grow your skill set as you collaborate to help build and grow our AMS & BPO practice. Specific Responsibilities Your day-to-day activities will include support of AspireHR clients, employees, and contractors. Handle incoming phone and email customer support requests Troubleshoot HCM and related IT and HR systems. Examples include but are not limited to: o Time and Attendance o Onboarding o Payroll o Policy Assistance Provide comprehensive solutions with exceptional customer service and client engagement Provide general process guidance and payroll assistance related to the Client's policies Assist the onboarding of client new hires thru system navigation and policy questions Ensure efficient coordination, prioritization and resolution of support requests in compliance with SLAs Proactively communicates support status to client Escalate or engage additional resources to resolve support requests as needed Learn from and working with an amazing team of brilliant people Be a frontline representative for our IT service desk organization and the first person the company relies on for help Document all client interactions and troubleshooting measures taken into the ITSM tool of record Assist in the development and documentation of support solutions for input into our knowledge management system Key Selection Criteria Customer service experience with demonstrated ability to resolve issues and create a positive interaction Ability to execute assignments and demonstrate value added contributions Understand and familiar with general IT, HR and business process terminology Demonstrated ability to troubleshoot independently with logic and intellect Experience with Human Resources and Payroll related roles and support preferred Prior experience working with SAP SuccessFactors or ERP/HCM Cloud software preferred Prior experience working on a support team with ITSM tools preferred Proficient with Office365 andTeams Prior experience working on IT and/or business application support teams ITIL foundations, SAP, AWS experience or related certifications desired Associates or Bachelor's degree in IT related field preferred Analytical with a passion to research and identify solutions Culture Authentic - This is a genuine culture where people bring their real, whole selves to the office and their clients. We operate in a customer-centric culture, not an ego-centric culture. Inspirational & Passionate - We orchestrate a competitive and compelling mission with an aligned set of values, goals, and a winning strategic path. High learning agility - We place high trust in our employees to make hundreds of decisions daily and know when to zoom-in and zoom-out on any number of topics, and quickly learn to scale themselves as the company grows. Keep it simple. Integrity - Live the values of the company. Employees First - AspireHR is known for its ability to outperform the competition because of our exceptional talent. We seek candidates that display a servant/leader mentality. Personal / Professional Attributes Foster a mindset that contributes to maintenance and further development of client support excellence Excited to join an agile, cutting edge and fast paced growing company Self-starter that is willing to jump in and learn new areas Collaborative and positive attitude Good interpersonal skills with the ability to work effectively and build meaningful partnerships with others Strong background of integrity and trust Strong and effective communication style with team members, customers, and leaders, both written and verbal At AspireHR, we put our employees first in everything we do. We are proud to celebrate and support our differences by being an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis covered by appropriate law. PI35e229e19d22-7154
08/02/2026
Full time
Company Summary Founded in 1998, AspireHR is a woman owned US-based SAP HR and SAP SuccessFactors Gold Partner, working with HR organizations across North America to successfully implement best-in-class HCXM (Human Capital Experience Management) solutions. AspireHR is a purpose driven company that provides a wide range of services and software solutions for both the implementation and maintenance of HXM systems that includes our own proprietary software as well as long-term managed service agreements. The AspireHR team has built an impressive roster of clients by combining a cost-effective implementation strategy, an innovative mix of HCXM technologies and excellent customer service. Our focus is Employees First. We are careful to select people for our team that have demonstrated excellence through their skills, character and background. AspireHR invests in our people and capabilities to differentiate us from competitors. For more information, please visit . Scope and Responsibilities We are expanding our team to add a dynamic Service Desk Technician to provide our clients and their employees with front line help while creating an incredible customer service experience. This person must be located in DFW and able to come into the office in Dallas. In this role, you will be providing support services for clients, product engineers, delivery consultants, and executives. You'll have the opportunity to work directly with deeply experienced technology and HR professionals along with engaging with clients based around the world! As a member within the AMS & BPO Team, you'll work with the HCM cloud technologies and grow your skill set as you collaborate to help build and grow our AMS & BPO practice. Specific Responsibilities Your day-to-day activities will include support of AspireHR clients, employees, and contractors. Handle incoming phone and email customer support requests Troubleshoot HCM and related IT and HR systems. Examples include but are not limited to: o Time and Attendance o Onboarding o Payroll o Policy Assistance Provide comprehensive solutions with exceptional customer service and client engagement Provide general process guidance and payroll assistance related to the Client's policies Assist the onboarding of client new hires thru system navigation and policy questions Ensure efficient coordination, prioritization and resolution of support requests in compliance with SLAs Proactively communicates support status to client Escalate or engage additional resources to resolve support requests as needed Learn from and working with an amazing team of brilliant people Be a frontline representative for our IT service desk organization and the first person the company relies on for help Document all client interactions and troubleshooting measures taken into the ITSM tool of record Assist in the development and documentation of support solutions for input into our knowledge management system Key Selection Criteria Customer service experience with demonstrated ability to resolve issues and create a positive interaction Ability to execute assignments and demonstrate value added contributions Understand and familiar with general IT, HR and business process terminology Demonstrated ability to troubleshoot independently with logic and intellect Experience with Human Resources and Payroll related roles and support preferred Prior experience working with SAP SuccessFactors or ERP/HCM Cloud software preferred Prior experience working on a support team with ITSM tools preferred Proficient with Office365 andTeams Prior experience working on IT and/or business application support teams ITIL foundations, SAP, AWS experience or related certifications desired Associates or Bachelor's degree in IT related field preferred Analytical with a passion to research and identify solutions Culture Authentic - This is a genuine culture where people bring their real, whole selves to the office and their clients. We operate in a customer-centric culture, not an ego-centric culture. Inspirational & Passionate - We orchestrate a competitive and compelling mission with an aligned set of values, goals, and a winning strategic path. High learning agility - We place high trust in our employees to make hundreds of decisions daily and know when to zoom-in and zoom-out on any number of topics, and quickly learn to scale themselves as the company grows. Keep it simple. Integrity - Live the values of the company. Employees First - AspireHR is known for its ability to outperform the competition because of our exceptional talent. We seek candidates that display a servant/leader mentality. Personal / Professional Attributes Foster a mindset that contributes to maintenance and further development of client support excellence Excited to join an agile, cutting edge and fast paced growing company Self-starter that is willing to jump in and learn new areas Collaborative and positive attitude Good interpersonal skills with the ability to work effectively and build meaningful partnerships with others Strong background of integrity and trust Strong and effective communication style with team members, customers, and leaders, both written and verbal At AspireHR, we put our employees first in everything we do. We are proud to celebrate and support our differences by being an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis covered by appropriate law. PI35e229e19d22-7154
Society Insurance Company seeks a Data Architect to lead enterprise data design within our Insurance IT & Data Management team. You'll define data models, standards, and governance to support underwriting, claims, and analytics for niche hospitality and contractor clients. Partner with developers, analysts, and business leaders to design modern data platforms, integrate core policy/claims systems, and enable BI, reporting, and advanced analytics. Thrive in a collaborative, relationship driven culture focused on integrity, local communities, and tailored risk management solutions.
08/02/2026
Full time
Society Insurance Company seeks a Data Architect to lead enterprise data design within our Insurance IT & Data Management team. You'll define data models, standards, and governance to support underwriting, claims, and analytics for niche hospitality and contractor clients. Partner with developers, analysts, and business leaders to design modern data platforms, integrate core policy/claims systems, and enable BI, reporting, and advanced analytics. Thrive in a collaborative, relationship driven culture focused on integrity, local communities, and tailored risk management solutions.