Job Title: Territory Manager Reports to: VP of Sales About the Company: AC Pro is a family-owned HVAC company with locations in Southern California, Arizona, Utah, and Nevada. We value taking care of our customers, creating an enjoyable work environment for our associates, and doing work that is honest and high-quality. We are seeking experienced leaders to join our team who would like to construct quality products, learn new skills, enjoy a positive workplace with fair benefits, and help us build this company into a place where both you and your family will be proud to have you work. Please note this job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Summary of Responsibilities: Develops and maintains positive relationships with major or key accounts within assigned area. Manages territory in accordance with company sales objectives and quotas Presents marketing programs to customers and guides them through the ordering process Sets and meets sales targets Identifies opportunities to meet needs for current and prospective customers and offers them solutions Analyze data and assess sales performance to improve efficiency and effectiveness Consistently monitors competition within territory Ensures customer expectations are met through proactive follow-up and prompt resolution of customer concerns Desired Skills & Experience: High School Diploma or Completed GED Minimum of 2 years of experience in the HVAC industry. Must have a valid driver's license and current auto insurance (required); must be willing and able to travel to support customer locations using a personal vehicle. This is an essential job requirement. Computer literacy with ability to learn new computer software programs. Great communication skills in both written and spoken form Able to work independently with a strong sense of urgency and self-motivation Excellent attention to customer service Results-oriented and able to prioritize, work under pressure, and meet deadlines Comfortable with people and business relationship development Computer literate with the ability to learn new computer software programs Willing and able to drive to offsite locations using personal vehicle Physical Requirements: Ability to frequently stand and walk for extended periods of time. Must be able to lift and or move 25-50 pounds unassisted. Ability to pass a pre-employment drug and physical screen. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Position Classification: Exempt/Full Time (Hybrid Role) Compensation: Competitive base salary of $90,000, plus uncapped commission potential-rewarding your success and growth. All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer
08/08/2026
Full time
Job Title: Territory Manager Reports to: VP of Sales About the Company: AC Pro is a family-owned HVAC company with locations in Southern California, Arizona, Utah, and Nevada. We value taking care of our customers, creating an enjoyable work environment for our associates, and doing work that is honest and high-quality. We are seeking experienced leaders to join our team who would like to construct quality products, learn new skills, enjoy a positive workplace with fair benefits, and help us build this company into a place where both you and your family will be proud to have you work. Please note this job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Summary of Responsibilities: Develops and maintains positive relationships with major or key accounts within assigned area. Manages territory in accordance with company sales objectives and quotas Presents marketing programs to customers and guides them through the ordering process Sets and meets sales targets Identifies opportunities to meet needs for current and prospective customers and offers them solutions Analyze data and assess sales performance to improve efficiency and effectiveness Consistently monitors competition within territory Ensures customer expectations are met through proactive follow-up and prompt resolution of customer concerns Desired Skills & Experience: High School Diploma or Completed GED Minimum of 2 years of experience in the HVAC industry. Must have a valid driver's license and current auto insurance (required); must be willing and able to travel to support customer locations using a personal vehicle. This is an essential job requirement. Computer literacy with ability to learn new computer software programs. Great communication skills in both written and spoken form Able to work independently with a strong sense of urgency and self-motivation Excellent attention to customer service Results-oriented and able to prioritize, work under pressure, and meet deadlines Comfortable with people and business relationship development Computer literate with the ability to learn new computer software programs Willing and able to drive to offsite locations using personal vehicle Physical Requirements: Ability to frequently stand and walk for extended periods of time. Must be able to lift and or move 25-50 pounds unassisted. Ability to pass a pre-employment drug and physical screen. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Position Classification: Exempt/Full Time (Hybrid Role) Compensation: Competitive base salary of $90,000, plus uncapped commission potential-rewarding your success and growth. All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer
Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/08/2026
Full time
Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Field Service Manager US-AL-Birmingham Job ID: 34649 Type: Full-Time # of Openings: 1 Category: Field Service AL - Birmingham About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot? Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We're looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Selecting, hiring, training, and developing current and new technical representatives. Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction. The warehousing process as it relates to merchandise and inventory. The development and education of the team as it relates to new technology in an evolving industry. About You: The Skills & Expertise You Bring Do you meet these requirements? Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees . Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills including the desire to develop and lead a team. Possess excellent time management skills. We are providing the anticipated base salary range for this role: $7,180-115,580 annually. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PI27a506819ba2-2890
08/08/2026
Full time
Field Service Manager US-AL-Birmingham Job ID: 34649 Type: Full-Time # of Openings: 1 Category: Field Service AL - Birmingham About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot? Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We're looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Selecting, hiring, training, and developing current and new technical representatives. Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction. The warehousing process as it relates to merchandise and inventory. The development and education of the team as it relates to new technology in an evolving industry. About You: The Skills & Expertise You Bring Do you meet these requirements? Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees . Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills including the desire to develop and lead a team. Possess excellent time management skills. We are providing the anticipated base salary range for this role: $7,180-115,580 annually. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PI27a506819ba2-2890
About The Role & Team: "We Power the Magic!" That's our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney! As a Data Engineer at Disney Experiences, you will assist in designing, building, and overseeing the deployment of technology architecture, solutions, and software aimed at capturing, managing, and utilizing structured and unstructured data from various sources. This role is designed for professionals who are passionate about data engineering and can work effectively within a collaborative team environment. This role will report to the Sr. Manager of Data Engineering. This is a Full-Time Role. What You Will Do: • Assist in designing, building, and overseeing the deployment of technology architecture, solutions, and software aimed at capturing, managing, and utilizing structured and unstructured data from various sources. • Support the development of processes and structures to efficiently channel, route, and store data, considering business and technical requirements and utilizing cloud and local storage solutions as necessary. • Contribute to applying technical tools and programming for data cleansing, organization, transformation, and maintenance, with a focus on incorporating automation and advanced techniques like big data, artificial intelligence, and machine learning. • Participate in establishing design standards and assurance processes for software and systems development to ensure data compatibility, operability, and integrity throughout data connections, flows, and storage systems. • Collaborate on reviewing internal and external business and product requirements to align data operations and activities with organizational objectives and needs. • Stay up to date with emerging technologies and contribute to continuous improvement efforts. • May be required to provide support escalation, coordinate ongoing operations, and support the enhancement of existing tools as needed. Required Qualifications: • Experience: Minimum 3 years of related work experience in data engineering or a related field. • Understanding and hands-on experience with SQL, Python, Java, and/or VBA for effective data manipulation and analysis. • Familiarity with relational databases and NoSQL databases (e.g., Snowflake, MongoDB, DynamoDB, Redis, HBase, Cassandra), with the ability to work with data across various storage systems. • Demonstrated ability to contribute across multiple phases of development for complex projects, including technical design, implementation, and end-to-end testing. • Passionate about delivering data engineering projects collaboratively, with a strong commitment to achieving team goals. • Effective troubleshooting skills, capable of identifying and resolving sophisticated issues with sound judgment and initiative. • Adaptable to agile environments, comfortable with changing requirements and effective collaboration across teams. Preferred Qualifications: • Queuing Technology: Kafka, RabbitMQ, Redis, SQS, Kinesis Streams, Kinesis Firehose • Data Processing: EMR, Spark, Glue, Spark Streaming/Flink • Containers: Docker, Docker Swarm, Docker Applications • CI/CD: Jenkins, Codebuild, GitLab • Security: IAM roles, wire encryption, KMS, Kerberos, Authz, AD • Infrastructure as Code: Terraform, Cloud Formation, CDK Education: Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience Required. Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at . The hiring range for this position in Orlando, FL is $101,800.00-$136,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/08/2026
Full time
About The Role & Team: "We Power the Magic!" That's our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney! As a Data Engineer at Disney Experiences, you will assist in designing, building, and overseeing the deployment of technology architecture, solutions, and software aimed at capturing, managing, and utilizing structured and unstructured data from various sources. This role is designed for professionals who are passionate about data engineering and can work effectively within a collaborative team environment. This role will report to the Sr. Manager of Data Engineering. This is a Full-Time Role. What You Will Do: • Assist in designing, building, and overseeing the deployment of technology architecture, solutions, and software aimed at capturing, managing, and utilizing structured and unstructured data from various sources. • Support the development of processes and structures to efficiently channel, route, and store data, considering business and technical requirements and utilizing cloud and local storage solutions as necessary. • Contribute to applying technical tools and programming for data cleansing, organization, transformation, and maintenance, with a focus on incorporating automation and advanced techniques like big data, artificial intelligence, and machine learning. • Participate in establishing design standards and assurance processes for software and systems development to ensure data compatibility, operability, and integrity throughout data connections, flows, and storage systems. • Collaborate on reviewing internal and external business and product requirements to align data operations and activities with organizational objectives and needs. • Stay up to date with emerging technologies and contribute to continuous improvement efforts. • May be required to provide support escalation, coordinate ongoing operations, and support the enhancement of existing tools as needed. Required Qualifications: • Experience: Minimum 3 years of related work experience in data engineering or a related field. • Understanding and hands-on experience with SQL, Python, Java, and/or VBA for effective data manipulation and analysis. • Familiarity with relational databases and NoSQL databases (e.g., Snowflake, MongoDB, DynamoDB, Redis, HBase, Cassandra), with the ability to work with data across various storage systems. • Demonstrated ability to contribute across multiple phases of development for complex projects, including technical design, implementation, and end-to-end testing. • Passionate about delivering data engineering projects collaboratively, with a strong commitment to achieving team goals. • Effective troubleshooting skills, capable of identifying and resolving sophisticated issues with sound judgment and initiative. • Adaptable to agile environments, comfortable with changing requirements and effective collaboration across teams. Preferred Qualifications: • Queuing Technology: Kafka, RabbitMQ, Redis, SQS, Kinesis Streams, Kinesis Firehose • Data Processing: EMR, Spark, Glue, Spark Streaming/Flink • Containers: Docker, Docker Swarm, Docker Applications • CI/CD: Jenkins, Codebuild, GitLab • Security: IAM roles, wire encryption, KMS, Kerberos, Authz, AD • Infrastructure as Code: Terraform, Cloud Formation, CDK Education: Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience Required. Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at . The hiring range for this position in Orlando, FL is $101,800.00-$136,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
We are a mission-driven technology startup transforming the way in-home care is delivered through innovative AI solutions. Our platform unifies signals from cameras, sensors, wearables, and connected devices to turn raw data into secure, real-time insights and closed-loop care actions; giving families peace of mind, seniors dignified independence, and providers the tools to deliver safer, more proactive care. We're a small, mission-driven team tackling one of the most important challenges of our time: helping people age safely and independently at home. If that excites you, we'd love to have you join us. ABOUT THE ROLE: We need a Technical Product Manager who can be our in-house lead, someone who partners with our existing AI engineer contractors to keep building, rather than just handing off specs and waiting. This isn't a traditional PM role. You'll be embedded across our portfolio of vertical businesses, working directly with contractors and teams, moving between projects as priorities shift. You'll own both the technical product thinking and the hands-on execution of prototypes, MVPs, internal tools, and integrations, especially in the early, resource-light stages before a project has its own dedicated engineering team. As the team grows, this role is expected to evolve into hiring and managing other builders - so we're looking for someone who can operate as a strong senior individual contributor now and step into people leadership as the portfolio scales. Reporting directly to the CEOå and Head of Product, you'll evaluate priorities, identify tradeoffs, and provide recommendations on product direction, technical decisions, and resource allocation across multiple initiatives. While the CEO retains final decision-making authority, you'll provide the analysis, recommendations, and operational leadership needed to keep projects moving efficiently and effectively. As our portfolio grows, this role will evolve from a senior individual contributor into a people leadership position. You'll help define and build the product function, with the opportunity to hire, mentor, and lead additional builders as the organization scales. WHAT YOU'LL OWN: Product Strategy Across Multiple Projects Partner with business unit leads to define product direction, technical scope, and priorities - often for ventures still finding product-market fit. Translate ambiguous, early-stage ideas into clear requirements, PRDs, and success metrics. Prioritize building now vs. later, given that resources are shared across the portfolio and every project is competing for the same attention. Support in building technical narratives for decks and funding rounds Hands-On Building Personally build MVPs, prototypes, and early product versions - this may mean writing code, configuring no-code/low-code tools, or standing up integrations, depending on the project. Ship fast, validate with real users or data, and iterate - favoring working software over polished documentation. Build the internal tools and lightweight automation that let small or nonexistent teams punch above their weight. Working Across a Portfolio Move between 2-4 active projects at a time, context-switching without losing momentum on any of them. Standardize just enough process (documentation, handoff notes, basic architecture decisions) that a project can survive you rotating off it. Identify patterns and reusable components across business units - no reason to rebuild the same login flow or admin panel five times. Communicate clearly and frequently with non-technical stakeholders who may not have visibility into the technical details. Judgment & Prioritization Triage constantly: with limited time and sometimes no dedicated team per project, you decide what gets your attention this week. Push back on scope creep and unrealistic timelines when a project's ambitions outpace its resourcing. Recognize when projects require additional resources and proactively recommend solutions. Validate the work and technical quality of our offshore teams Growing the Function As the portfolio scales, help define and build out the builder/product function - potentially hiring and managing additional Technical PMs or product engineers. QUALIFICATIONS: Required 6+ years in product management or a hybrid product/engineering role, with direct, hands-on building experience (not purely spec-writing) - scripting, front-end/back-end development, no-code platforms, or technical prototyping all count. Comfortable working on multiple unrelated projects simultaneously, often with incomplete information and no dedicated team. Strong technical fluency: able to read code, understand system architecture, and make informed build/buy/integrate decisions. Experience taking a product from zero to a working first version, ideally in an early-stage or startup environment. Excellent written and verbal communication - you'll be the connective tissue between technical execution and business stakeholders who don't share your context by default. Preferred Prior experience at a startup studio, venture builder, holding company, or multi-brand/multi-subsidiary organization. Familiarity with traditional engineering and AI no-code/low-code tools (Experience standing up projects that were later handed off to dedicated engineering teams. Background in a technical discipline (CS, engineering) or equivalent self-taught technical depth. Exposure to robotics; IoT is a nice-to-have, not a requirement. WHAT SUCCESS LOOKS LIKE: Multiple projects have working, validated product versions that started as your prototypes or the support you've given other builders. Business unit leads trust you to make the right call on scope and priority without hand-holding. Projects you've rotated off of continue running smoothly because you left them in a maintainable state. Leadership has a clear, current picture of which projects are gaining traction and which need investment or should be sunset, informed by your product judgment. You've laid the groundwork to bring on and manage additional builders as the portfolio grows. A NOTE TO FIT: This role suits someone who gets energy from variety and ambiguity, not someone who wants deep, singular focus on one product for years. We value curiosity, ownership, humility, speed, and thoughtful debate. Strong opinions are welcome, and they should be backed by data and a willingness to adapt. The pay range for this role is: 100,000 - 150,000 USD per year(Culver City, CA) PI0bcd93afdb75-4744
08/08/2026
Full time
We are a mission-driven technology startup transforming the way in-home care is delivered through innovative AI solutions. Our platform unifies signals from cameras, sensors, wearables, and connected devices to turn raw data into secure, real-time insights and closed-loop care actions; giving families peace of mind, seniors dignified independence, and providers the tools to deliver safer, more proactive care. We're a small, mission-driven team tackling one of the most important challenges of our time: helping people age safely and independently at home. If that excites you, we'd love to have you join us. ABOUT THE ROLE: We need a Technical Product Manager who can be our in-house lead, someone who partners with our existing AI engineer contractors to keep building, rather than just handing off specs and waiting. This isn't a traditional PM role. You'll be embedded across our portfolio of vertical businesses, working directly with contractors and teams, moving between projects as priorities shift. You'll own both the technical product thinking and the hands-on execution of prototypes, MVPs, internal tools, and integrations, especially in the early, resource-light stages before a project has its own dedicated engineering team. As the team grows, this role is expected to evolve into hiring and managing other builders - so we're looking for someone who can operate as a strong senior individual contributor now and step into people leadership as the portfolio scales. Reporting directly to the CEOå and Head of Product, you'll evaluate priorities, identify tradeoffs, and provide recommendations on product direction, technical decisions, and resource allocation across multiple initiatives. While the CEO retains final decision-making authority, you'll provide the analysis, recommendations, and operational leadership needed to keep projects moving efficiently and effectively. As our portfolio grows, this role will evolve from a senior individual contributor into a people leadership position. You'll help define and build the product function, with the opportunity to hire, mentor, and lead additional builders as the organization scales. WHAT YOU'LL OWN: Product Strategy Across Multiple Projects Partner with business unit leads to define product direction, technical scope, and priorities - often for ventures still finding product-market fit. Translate ambiguous, early-stage ideas into clear requirements, PRDs, and success metrics. Prioritize building now vs. later, given that resources are shared across the portfolio and every project is competing for the same attention. Support in building technical narratives for decks and funding rounds Hands-On Building Personally build MVPs, prototypes, and early product versions - this may mean writing code, configuring no-code/low-code tools, or standing up integrations, depending on the project. Ship fast, validate with real users or data, and iterate - favoring working software over polished documentation. Build the internal tools and lightweight automation that let small or nonexistent teams punch above their weight. Working Across a Portfolio Move between 2-4 active projects at a time, context-switching without losing momentum on any of them. Standardize just enough process (documentation, handoff notes, basic architecture decisions) that a project can survive you rotating off it. Identify patterns and reusable components across business units - no reason to rebuild the same login flow or admin panel five times. Communicate clearly and frequently with non-technical stakeholders who may not have visibility into the technical details. Judgment & Prioritization Triage constantly: with limited time and sometimes no dedicated team per project, you decide what gets your attention this week. Push back on scope creep and unrealistic timelines when a project's ambitions outpace its resourcing. Recognize when projects require additional resources and proactively recommend solutions. Validate the work and technical quality of our offshore teams Growing the Function As the portfolio scales, help define and build out the builder/product function - potentially hiring and managing additional Technical PMs or product engineers. QUALIFICATIONS: Required 6+ years in product management or a hybrid product/engineering role, with direct, hands-on building experience (not purely spec-writing) - scripting, front-end/back-end development, no-code platforms, or technical prototyping all count. Comfortable working on multiple unrelated projects simultaneously, often with incomplete information and no dedicated team. Strong technical fluency: able to read code, understand system architecture, and make informed build/buy/integrate decisions. Experience taking a product from zero to a working first version, ideally in an early-stage or startup environment. Excellent written and verbal communication - you'll be the connective tissue between technical execution and business stakeholders who don't share your context by default. Preferred Prior experience at a startup studio, venture builder, holding company, or multi-brand/multi-subsidiary organization. Familiarity with traditional engineering and AI no-code/low-code tools (Experience standing up projects that were later handed off to dedicated engineering teams. Background in a technical discipline (CS, engineering) or equivalent self-taught technical depth. Exposure to robotics; IoT is a nice-to-have, not a requirement. WHAT SUCCESS LOOKS LIKE: Multiple projects have working, validated product versions that started as your prototypes or the support you've given other builders. Business unit leads trust you to make the right call on scope and priority without hand-holding. Projects you've rotated off of continue running smoothly because you left them in a maintainable state. Leadership has a clear, current picture of which projects are gaining traction and which need investment or should be sunset, informed by your product judgment. You've laid the groundwork to bring on and manage additional builders as the portfolio grows. A NOTE TO FIT: This role suits someone who gets energy from variety and ambiguity, not someone who wants deep, singular focus on one product for years. We value curiosity, ownership, humility, speed, and thoughtful debate. Strong opinions are welcome, and they should be backed by data and a willingness to adapt. The pay range for this role is: 100,000 - 150,000 USD per year(Culver City, CA) PI0bcd93afdb75-4744
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Levo Federal Credit Union
Sioux Falls, South Dakota
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Levo Federal Credit Union
Sioux Falls, South Dakota
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Levo Federal Credit Union
Sioux Falls, South Dakota
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Levo Federal Credit Union
Sioux Falls, South Dakota
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
08/07/2026
Full time
Systems & Data Specialist Department: Systems & Data Administration Reports To: Assistant Vice President Systems & Data Administration FLSA: Non-exempt Date last updated: 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Job Description Job Description Data & Evaluation Manager Department Programming Job Status Full-Time Reports To Senior Director of Advancement Job Type Regular Positions Supervised PT Data Coordinator FLSA Status Exempt Amount of Travel 10% Work Schedule M-F 10am-6pm, Hybrid Schedule, Occasional evenings and weekends POSITION SUMMARY The Data & Evaluation Manager leads Open Doors Academy's data management, analysis, reporting, and evaluation efforts. This position ensures that scholar and organizational data are accurate, secure, and effectively used to support program improvement, grant compliance, organizational learning, and strategic decision-making. The Data & Evaluation Manager works across departments and with external partners to coordinate data collection, maintain data systems, analyze outcomes, and translate complex information into clear dashboards, graphs, reports, presentations, and executive summaries. This position helps leadership, Board members, funders, school districts, and community partners understand ODA's performance, impact, and opportunities for improvement. ESSENTIAL RESPONSIBILITIES Data Management and Quality Lead organization-wide data collection, management, validation, and reporting processes. Develop and maintain clear data standards, standard operating procedures, reporting calendars, and documentation. Establish data-quality practices that promote accurate, complete, consistent, and timely information. Review data regularly to identify errors, missing information, inconsistencies, and reporting concerns. Work with department managers to resolve data issues and strengthen staff compliance with established procedures. Identify opportunities to simplify, improve, or automate data collection and reporting processes. Maintain the confidentiality and security of scholar, family, employee, and organizational information. Ensure compliance with FERPA, data-sharing agreements, grant requirements, and other applicable privacy standards. Data Systems and External Partnerships Serve as the primary administrator and internal expert for ODA's data management and reporting systems. Maintain system configurations, user access, permissions, reporting formats, and data integrity. Manage relationships with data software vendors and coordinate the resolution of system issues. Evaluate tools and system improvements that may strengthen organizational data capacity. Coordinate data exchanges with school districts, schools, evaluation partners, and community organizations. Strategic Analysis, Reporting & Evaluation Analyze program and organizational data to identify trends, strengths, performance gaps, risks, and opportunities. Translate complex data into clear, actionable dashboards, graphs, scorecards, reports, and presentations for technical and nontechnical audiences. Prepare monthly, quarterly, annual, and ad hoc reports that communicate scholar outcomes, organizational performance, and progress toward grant and program goals. Collaborate with Advancement and Programming leadership to align data collection, performance measures, grant requirements, and reporting needs. Support internal and third-party evaluations by coordinating data collection, analysis, reporting, and interpretation of findings. Ensure reports and visualizations are accurate, accessible, consistent, audience-appropriate, and supported by organized documentation for compliance and audit readiness. Collaboration and Organizational Support Partner with Programming, Advancement, Finance, Communications, and Executive Leadership to identify and address organizational data needs. Provide department managers with data procedures, tools, reporting guidance, and resources needed to support staff implementation. Serve as the primary internal resource for data-related questions and reporting requests. Participate in leadership, departmental, cross-functional, and external partner meetings as assigned. Maintain accurate records and complete required work by established deadlines. Promote ODA's mission, values, and commitment to scholar success. Contribute to a collaborative, equitable, inclusive, and continuously improving organizational culture. POSITION QUALIFICATIONS Education Bachelor's degree in data analytics, statistics, information systems, education, public administration, social sciences, nonprofit management, program evaluation, or a related field required. Experience At least three years of professional experience in data management, data analysis, program evaluation, educational data, nonprofit performance measurement, or a related field. Experience collecting, cleaning, validating, analyzing, and presenting data from multiple sources. Demonstrated experience developing dashboards, visualizations, presentations, or executive-level reports. Experience translating complex findings into clear and actionable information. Experience managing multiple projects and deadlines with a high level of accuracy. TECHNICAL SKILLS Required Advanced Microsoft Excel Microsoft Office 365 Database and CRM management Data cleaning, validation, and quality assurance Data analysis and reporting Dashboard development and data visualization Strong written and verbal communication skills Preferred Experience with one or more of the following is preferred: Power BI or Tableau Salesforce or similar CRM SQL Python or R Survey platforms (Qualtrics, SurveyMonkey, etc.) Experience working with educational or nonprofit data systems Candidates are not expected to have experience with every preferred platform. The ability to learn new systems and apply technology effectively is essential.
08/07/2026
Full time
Job Description Job Description Data & Evaluation Manager Department Programming Job Status Full-Time Reports To Senior Director of Advancement Job Type Regular Positions Supervised PT Data Coordinator FLSA Status Exempt Amount of Travel 10% Work Schedule M-F 10am-6pm, Hybrid Schedule, Occasional evenings and weekends POSITION SUMMARY The Data & Evaluation Manager leads Open Doors Academy's data management, analysis, reporting, and evaluation efforts. This position ensures that scholar and organizational data are accurate, secure, and effectively used to support program improvement, grant compliance, organizational learning, and strategic decision-making. The Data & Evaluation Manager works across departments and with external partners to coordinate data collection, maintain data systems, analyze outcomes, and translate complex information into clear dashboards, graphs, reports, presentations, and executive summaries. This position helps leadership, Board members, funders, school districts, and community partners understand ODA's performance, impact, and opportunities for improvement. ESSENTIAL RESPONSIBILITIES Data Management and Quality Lead organization-wide data collection, management, validation, and reporting processes. Develop and maintain clear data standards, standard operating procedures, reporting calendars, and documentation. Establish data-quality practices that promote accurate, complete, consistent, and timely information. Review data regularly to identify errors, missing information, inconsistencies, and reporting concerns. Work with department managers to resolve data issues and strengthen staff compliance with established procedures. Identify opportunities to simplify, improve, or automate data collection and reporting processes. Maintain the confidentiality and security of scholar, family, employee, and organizational information. Ensure compliance with FERPA, data-sharing agreements, grant requirements, and other applicable privacy standards. Data Systems and External Partnerships Serve as the primary administrator and internal expert for ODA's data management and reporting systems. Maintain system configurations, user access, permissions, reporting formats, and data integrity. Manage relationships with data software vendors and coordinate the resolution of system issues. Evaluate tools and system improvements that may strengthen organizational data capacity. Coordinate data exchanges with school districts, schools, evaluation partners, and community organizations. Strategic Analysis, Reporting & Evaluation Analyze program and organizational data to identify trends, strengths, performance gaps, risks, and opportunities. Translate complex data into clear, actionable dashboards, graphs, scorecards, reports, and presentations for technical and nontechnical audiences. Prepare monthly, quarterly, annual, and ad hoc reports that communicate scholar outcomes, organizational performance, and progress toward grant and program goals. Collaborate with Advancement and Programming leadership to align data collection, performance measures, grant requirements, and reporting needs. Support internal and third-party evaluations by coordinating data collection, analysis, reporting, and interpretation of findings. Ensure reports and visualizations are accurate, accessible, consistent, audience-appropriate, and supported by organized documentation for compliance and audit readiness. Collaboration and Organizational Support Partner with Programming, Advancement, Finance, Communications, and Executive Leadership to identify and address organizational data needs. Provide department managers with data procedures, tools, reporting guidance, and resources needed to support staff implementation. Serve as the primary internal resource for data-related questions and reporting requests. Participate in leadership, departmental, cross-functional, and external partner meetings as assigned. Maintain accurate records and complete required work by established deadlines. Promote ODA's mission, values, and commitment to scholar success. Contribute to a collaborative, equitable, inclusive, and continuously improving organizational culture. POSITION QUALIFICATIONS Education Bachelor's degree in data analytics, statistics, information systems, education, public administration, social sciences, nonprofit management, program evaluation, or a related field required. Experience At least three years of professional experience in data management, data analysis, program evaluation, educational data, nonprofit performance measurement, or a related field. Experience collecting, cleaning, validating, analyzing, and presenting data from multiple sources. Demonstrated experience developing dashboards, visualizations, presentations, or executive-level reports. Experience translating complex findings into clear and actionable information. Experience managing multiple projects and deadlines with a high level of accuracy. TECHNICAL SKILLS Required Advanced Microsoft Excel Microsoft Office 365 Database and CRM management Data cleaning, validation, and quality assurance Data analysis and reporting Dashboard development and data visualization Strong written and verbal communication skills Preferred Experience with one or more of the following is preferred: Power BI or Tableau Salesforce or similar CRM SQL Python or R Survey platforms (Qualtrics, SurveyMonkey, etc.) Experience working with educational or nonprofit data systems Candidates are not expected to have experience with every preferred platform. The ability to learn new systems and apply technology effectively is essential.
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
08/07/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour