30 jobs found

SENIOR INFRASTRUCTURE ENGINEER Our technology client seeks a highly experienced and strategic Senior Infrastructure Engineer to join our IT Operations team. In this senior role, you will be a technical authority responsible for the design, stability, and high-level orchestration of our global IT environment. You will lead complex architectural projects, manage high-priority cloud migrations, and serve as the final escalation point for critical technical issues. This is a senior, results-oriented position requiring expert-level technical foresight and a commitment to maintaining enterprise-grade operational excellence. Duties & Responsibilities: •Design, implement, and maintain complex enterprise-scale physical and virtualized infrastructure, ensuring seamless integration between on-premises systems and AWS cloud environments. •Lead the architectural design and governance of VMware technologies, including advanced site recovery orchestration (SRM) to ensure business continuity and automated disaster recovery. •Plan and lead high-stakes upgrades, complex migrations, and long-term capacity expansions based on multi-year business roadmaps. •Oversee the installation, configuration, and expert-level maintenance of Windows, Linux, and IBM MQ servers, establishing the gold standards for performance, security, and high availability. •Drive infrastructure automation initiatives using scripting and configuration management tools to standardize routine maintenance, patching, and resource monitoring. •Provide Tier 3 troubleshooting support to resolve the most complex server and storage-related issues. •Develop and enforce comprehensive infrastructure documentation standards, including architectural blueprints, procedural playbooks, and best practice frameworks. •Perform expert-level IBM MQ administration, including high-level cluster configuration, performance tuning, and global monitoring strategies. •Govern the Microsoft 365 suite and productivity tools, ensuring enterprise-wide security compliance, tenant health, and optimal user experience. •Establish and audit security best practices across all infrastructure layers, ensuring alignment with industry frameworks and internal compliance mandates. •Collaborate with senior application owners and stakeholders to architect optimized system performance and solve systemic technical bottlenecks. •Architect and oversee the deployment of robust, multi-site backup and recovery solutions for virtual machines, NAS, and mission-critical applications. •Define a strategy for regular backup integrity testing and data availability audits to ensure 100% data recoverability. •Architect and govern AWS compute and storage environments, ensuring optimal instance selection (EC2), volume management (EBS/EFS), and S3 lifecycle policies for enterprise workloads. •Lead the design and management of AWS Sandbox and production environments, enforcing infrastructure governance through AWS Organizations and IAM least-privilege resource access. •Orchestrate large-scale migrations of on-premises VMware workloads to AWS, utilizing AWS Application Migration Service (MGN) to ensure minimal downtime and platform stability. •Implement and manage AWS Backup and Disaster Recovery strategies, ensuring cloud-native workloads meet the same RPO/RTO standards as on-premises core servers. •Optimize AWS cloud infrastructure costs by implementing advanced resource monitoring, auto-scaling groups, and strategic instance rightsizing to support the business cost-efficiency goals. •Lead cross-functional IT teams and consult with external clients throughout the infrastructure lifecycle, delivering high-level strategic solutions from initial assessment to change implementation. Requirements & Skills: •Bachelor's Degree or equivalent high-level certifications and 7-10+ years of hands-on experience in enterprise infrastructure administration. •Expert-level mastery in at least four of the following areas: Windows/Linux Server, VMware (including SRM), SAN/NAS Storage, IBM MQ, AWS Infrastructure, and Automation. •Proven ability to architect and govern security best practices and frameworks across hybrid-cloud environments. •Superior troubleshooting and root-cause analysis (RCA) skills with the ability to solve unprecedented and highly complex technical challenges. •Exceptional written and verbal communication skills, with the ability to present complex technical roadmaps and concepts to executive leadership. •Demonstrated ability to lead technical teams, manage high-priority projects, and mentor junior engineers in a fast-paced environment. •ITIL Intermediate or Expert certification (Preferred). •AWS Certified Solutions Architect - Professional or AWS Certified SysOps Administrator - Associate (Highly Preferred). •Advanced professional certifications such as VCAP (VMware Certified Advanced Professional) or CISSP (Preferred). •Extensive experience architecting and governing AWS compute and storage platforms at an enterprise scale (Preferred). SEND YOUR RESUME TO MENTION JOB 1136 IN THE SUBJECT BOX

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! At Credit Acceptance, cloud computing continues to allow us to modernize and consolidate IT infrastructure, automate workloads, and pursue next-generation innovation. To continue this transformation, we're seeking an experienced Senior Staff Cloud Engineer with expertise in the strategy, design, development, and implementation of large-scale projects in the cloud. The ideal candidate is experienced in cloud-based tech, with a firm grasp of emerging technologies, platforms, and applications, and ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance and advanced industry knowledge is key to keeping us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT infrastructure and an ongoing impact on our overall growth. The Senior Staff Cloud Engineer owns the cloud and is responsible for architecture, administration, maintenance and availability of all cloud infrastructure and supporting tools. Additionally, Senior Staff Cloud Engineer demonstrates and encourages a culture of automation, orchestration and efficiency. The position is key to driving cloud strategy that is consistent with the department and business goals. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member Provide thought leadership and build cloud solutions that deliver high impact business value and deliver customer delight Lead the design and implementation of cloud solutions that are scalable, reliable, and maintainable Collaborate with a diverse cross functional team including business partners, Product Managers and designers to define product requirements, direction and clarity Drive technical innovation and improvements of the design and architecture of cloud systems towards leading edge technologies and practices at the organization level Define, develop and drive cloud engineering best practices Become an expert in the business process domain to better support the business and align technologies with the business outcomes Develops cross-disciplinary knowledge and an understanding of the market context to drive organization-level solutions Work with the engineering leadership team to develop and execute on the company's technical and business strategy Conduct impact analysis to proactively identify impact of a change across multiple applications/systems Perform technical due diligence and architectural assessments of third-party technologies and solutions. Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions Document standards, best practices, and engineering artifacts so others can easily understand, build and maintain best in class Cloud systems Debug the critical problems which arise in production and execute effective solutions Anticipate customer needs and industry shifts to improve design and overall engineering practices Participate in talent selection and mentoring team members Develop standard architectural practices and lead solutions development across partner engineering groups Define and document best practices and strategies regarding cloud deployments and maintenance Ensure application performance, uptime, and scale, maintaining high standards of quality and thoughtful design Conduct routine environment audits of cloud accounts for compliance with established standards, policies, configuration guidelines and procedures Maintain a comprehensive cloud library of all supporting documentation Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Minimum of 10 years of experience designing scalable Cloud/Hybrid environments with a strong background in AWS and Azure Experience developing and managing Infrastructure as Code, leveraging tools such as Terraform, Ansible, GitHub, etc. Experience in the lead role overseeing technical direction for multiple Cloud/Platform/Development/DevOps/SRE teams Extensive experience with building and driving adoption of Cloud engineering best practices Experience driving impact on mission-critical enterprise class applications having organization-wide impact Hands-on experience with LLM integration patterns and at least one LLM gateway or proxy product (LiteLLM, Portkey, AWS Bedrock Gateway, or equivalent), including model routing, rate limiting, and token usage attribution in a multi-tenant cloud environment Preferred: Experience in a hybrid Cloud/Data Center environment supporting various multi-tier and microservice applications Experience with SaaS, PaaS, and IaaS deployments in the Cloud Experience developing and maintaining performance metrics and graphs Experience with other clouds like Oracle and Google Experience with backup and data protection technologies Experience with patching tools Experience with virtualization environments Experience with observability and alerting tools like PagerDuty Ability to use Excel or similar tool(s) to provide value from various data sources Experience working with monitoring/trending software such as CloudWatch, ELK, Splunk, etc Expert knowledge of DevOps processes Experience with agentic orchestration frameworks such as LangGraph or LangChain, and familiarity with the Model Context Protocol (MCP) for building or securing agent tool interfaces Experience with policy-as-code frameworks (OPA, Cedar, or equivalent) in production cloud environments, particularly for access control and automated compliance enforcement Knowledge and Skills: Expert knowledge of cloud best practices with experience building complex software engineering products Strong understanding of distributed systems, cloud computing, and microservices architectures Demonstrated ability to coach business partners, cross functional team members, and mentor senior-level members Proven track record driving continuous improvements with cloud technology Proven ability to drive automation and build self service capabilities for Software Engineers Development of automation scripts in various automation, orchestration, scripting, or programming languages Ability to right-size cloud infrastructure with cost, and performance in mind Target Compensation: A competitive base salary range from $161,000 - $237,000. This position is eligible for an annual variable bonus of cash and equity, between 15-30%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge . click apply for full job details

This is an exciting opportunity for an experienced Manufacturing Automation Engineer to lead automation, controls, and process improvement initiatives within a fast-paced industrial manufacturing environment. This hands-on role offers the chance to improve production efficiency, enhance safety performance, and deliver impactful engineering projects at a growing, technology-driven manufacturing site. Client Details My client is a globally recognized industrial manufacturer with a strong reputation for innovation, operational excellence, and developing high-performance engineered solutions for customers across a diverse range of industries. The business fosters an entrepreneurial culture where employees are encouraged to think independently, take ownership of projects, and contribute ideas that create real business value. With a commitment to continuous improvement, employee development, and investment in manufacturing technologies, the organization offers engineers the opportunity to make a measurable impact while advancing their careers. Operating within a collaborative environment, the company places a strong emphasis on safety, reliability, and operational excellence. Team members work closely across engineering, operations, maintenance, and leadership functions to deliver innovative solutions and drive performance improvements throughout the manufacturing process. Description Reporting directly into the Engineering Manager, you will be responsible for the following: Lead the installation, integration, commissioning, and optimization of automation and process equipment. Drive production improvement initiatives focused on safety, efficiency, quality, and equipment reliability. Troubleshoot electrical, controls, instrumentation, and automation issues to minimize downtime and improve plant performance. Provide technical support during start-ups, operational upsets, and process troubleshooting activities. Modify, maintain, and enhance PLC and HMI systems to support operational improvements and new equipment implementation. Coordinate with contractors, suppliers, and internal stakeholders during equipment installation and commissioning projects. Support process safety management activities, including management of change, pre-startup safety reviews, and mechanical integrity initiatives. Participate in risk assessments, hazard reviews, and process safety studies while implementing effective control measures. Lead root cause investigations and implement long-term corrective actions for electrical and automation-related issues. Ensure compliance with electrical standards, regulations, and hazardous area requirements. Develop and maintain electrical drawings, schematics, control documentation, and technical records. Manage small to medium-sized capital projects and support broader site engineering initiatives. Promote and champion a strong safety culture across all engineering and manufacturing activities. Profile Bachelor's degree in Electrical Engineering or a related engineering discipline. Minimum of five years' experience within automation, controls, process manufacturing, chemical processing, or industrial production environments. Strong understanding of PLCs, industrial controls, instrumentation, electrical systems, and automation technologies. Demonstrated experience implementing and integrating automation solutions within live manufacturing operations. Knowledge of process safety management principles and industrial safety requirements is highly desirable. Experience with platforms such as Ignition, FactoryTalk, or similar industrial automation software is advantageous. Strong troubleshooting, analytical, and problem-solving capabilities. Excellent communication and collaboration skills, with the ability to work effectively across engineering, maintenance, operations, and external vendor teams. Hands-on approach with a willingness to spend time on the manufacturing floor supporting operational needs. Self-motivated individual who thrives in a fast-paced environment and enjoys driving continuous improvement. Job Offer Competitive salary package in the range of $110,000 to $130,000. Opportunity to play a key role in automation and manufacturing technology initiatives that directly influence plant performance. High level of project ownership with the ability to lead engineering improvements from concept through implementation. Exposure to a wide range of manufacturing, process, controls, and safety-related engineering challenges. Collaborative and entrepreneurial company culture that encourages innovation and independent thinking. Strong career development opportunities within a large, globally established manufacturing organization. Hands-on work environment that offers a balance of technical problem-solving, project management, and operational support. Opportunity to contribute to critical safety, reliability, and continuous improvement programs. Stable and growing business serving a diverse range of industrial end markets. Comprehensive benefits package and long-term career progression potential. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers You to Build Your Future We are seeking a highly skilled and experienced Senior SOC Analyst to join our cybersecurity team. This role is critical in leading advanced incident response efforts, managing escalations from cross functional teams and working closely with our MDR partner to ensure rapid detection, containment, and remediation of security threats. The ideal candidate will have deep technical expertise, strong analytical skills, and a proactive mindset toward incident response and continuous improvement. A career built on defending digital infrastructure. A career focused on proactive threat detection and response. A career that protects critical assets and enables secure business operations. Your Responsibilities on the Team Incident Response & Threat Management Lead investigations of complex, high severity security incidents from detection through containment, remediation, and recovery, coordinating across internal teams and the MDR partner. Act as the primary escalation point for Tier 3 alerts and incidents and perform root cause analysis with actionable remediation plans. Serve as the primary liaison to the MDR provider: validate and triage MDR alerts, ensure alignment on response protocols and escalation procedures, and provide tuning recommendations to improve detection fidelity. Develop and maintain incident response playbooks, runbooks, and workflows. Analyze threat actor tactics, techniques, and procedures (TTPs) and translate findings into improved defenses and detection content. Threat Hunting Conduct proactive, hypothesis-driven threat hunts across endpoint, identity, network, and cloud telemetry, leveraging threat intelligence and the MITRE ATT&CK framework to surface threats that evade automated detection. Operationalize hunt findings into durable detection logic and response procedures. Automation & Process Improvement Identify recurring, manual, or manual heavy SOC processes and design automation to reduce analyst effort and accelerate response. Build, test, and maintain automated playbooks and response workflows in a SOAR platform (e.g., Torq, Microsoft Sentinel Automation Rules and Logic Apps) for enrichment, triage, containment, and case management. Develop, tune, and operationalize detection and correlation rules through automated validation and deployment. Measure the impact of automation against SOC performance metrics (MTTD, MTTR, alert volume, false-positive rate) and iterate based on results. Partner with Detection Engineering and Security Engineering to integrate tooling, close telemetry gaps, and standardize repeatable response. Security Monitoring & Analysis Monitor and analyze logs and alerts across SIEM, EDR, identity, and cloud platforms. Correlate data across multiple sources to identify patterns, anomalies, and emerging threats. Maintain situational awareness of the external threat landscape and internal security posture. Mentorship & Reporting Mentor Tier 1 and Tier 2 analysts, lead knowledge-sharing, and uplevel team investigative tradecraft and tooling proficiency. Document incident timelines, findings, and lessons learned. Track, analyze, and drive improvement of core SOC performance metrics (MTTD, MTTR, detection coverage, false-positive rate), and use them to prioritize tuning and automation efforts. Generate executive-level and technical reports on SOC performance and incidents, and support compliance and audit efforts through accurate record-keeping and evidence handling. Requirements Minimum 5-7 years of experience in a cybersecurity operations role, with at least 3 years in a Tier 2/Tier 3 SOC or escalation capacity. CompTIA Security+ or equivalent. Proven experience leading incident response triage, investigation, and remediation, including working directly with MDR partners. In-depth knowledge of security tools and technologies, including SIEM/SOAR platforms (e.g., Microsoft Sentinel), endpoint detection and response solutions (e.g., Microsoft Defender XDR, Palo Alto Cortex XDR), and ticketing systems (e.g., ServiceNow). Demonstrated ability to author and tune detection content (e.g., KQL in Sentinel/Defender) and operationalize it into production. Experience analyzing cloud security telemetry (e.g., Azure/Entra sign-in logs, AWS CloudTrail). Hands-on experience building or maintaining automated playbooks and response workflows in a SOAR platform. Strong understanding of network security concepts, operating systems, and malware analysis techniques. Familiarity with the MITRE ATT&CK framework and threat intelligence platforms. Excellent analytical, problem-solving, and communication skills, with the ability to work under pressure and manage multiple priorities. Preferred Certifications such as CISSP, GCIA, GCIH, GCFA, CySA+, eJPT/PJPT, CEH, SC-200. Scripting and automation skills (Python, PowerShell) for tooling, enrichment, and analysis. Experience supporting an EDR platform migration (e.g., Cortex XDR to Microsoft Defender XDR). Experience with or strong interest in AI-assisted triage and agentic SOC tooling to augment analyst workflows. Broader cloud security experience across AWS, Azure, and OCI. Experience with Microsoft Sentinel, Proofpoint, and Palo Alto Cortex XDR. Work Environment Mandatory 4-days onsite; 1-days remote. On-call rotation may be required for critical incident response. Collaborative team environment with opportunities for growth and specialization. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

HelloGov AI is a fast-growing gov-tech company transforming how people navigate government services through artificial intelligence. We simplify complex processes including passports, travel visas, vehicle registrations, and business formations making them faster, easier, and less stressful through our trusted technology platform. We are looking for a talented Front-End Software Engineer to join our on-site engineering team in Miami. As a Front-End Software Engineer, you willl play a pivotal role in crafting intuitive, AI-enhanced user interfaces that power our website, checkout flows, and both our admin and client portals. You will work within an established architecture alongside the Engineering Lead, Back-End Engineering, Product, and Design to build scalable, reusable components that support AI-driven interactions and make it faster to launch new products and services. The role requires expertise in Next.js and modern UI frameworks, a modular approach to front-end architecture, and comfort building conditional logic for dynamic documents. If you enjoy building scalable front-end applications, collaborating across teams, and taking ownership from development through deployment, we would love to meet you. Requirements Build and maintain modern web applications using Next.js, React, and TypeScript. Develop scalable, reusable front-end architecture and UI components. Create responsive, accessible user interfaces from Figma designs. Build dynamic workflows and document-driven user experiences. Integrate with REST and GraphQL APIs. Develop real-time features using WebSockets. Support AI-powered customer experiences and workflows. Maintain authentication and authorization with Auth0. Deploy applications in Vercel and monitor performance with Sentry. Write clean, maintainable code and participate in code reviews. Own features from development through production deployment. 3+ years of professional front-end development experience. Strong experience with Next.js, React, TypeScript, JavaScript, HTML5, and CSS3. Experience building and deploying production web applications. Experience integrating REST and GraphQL APIs. Experience with responsive design, reusable components, and design systems. Familiarity with Auth0 or OAuth authentication. Experience with GitHub and modern development workflows. Strong debugging, problem-solving, and performance optimization skills. Excellent communication and collaboration skills. Fluent in English (written and verbal). Comfortable working in a fast-paced startup environment. Available to work on-site in our Brickell, Miami office Monday-Friday, 9:00 AM-6:00 PM. Preferred Qualifications Experience with Node.js or NestJS. Experience with WebSockets or Socket.io. Experience using Figma. Experience with Vercel, Sentry, Puppeteer, Mailgun, or EasyPost. Experience with AI tools such as Cursor, GitHub Copilot, Claude Code, or ChatGPT. Experience building AI-powered applications or integrating LLM APIs. Experience with PHP frameworks Benefits Aetna medical, dental, vision, and life insurance 10 days of paid time off (PTO) plus most federal holidays Company-paid parking pass Complimentary office snacks, coffee, and beverages Team lunches and company events Collaborative in-office culture in Brickell, Miami High-performing and supportive team culture Work alongside experienced engineers using modern technologies Opportunity to make a visible impact and grow your career HelloGov is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Desktop Support Level 2 provides advanced technical support and troubleshooting to end users and our analyst team, ensuring the ticket queue is monitored, and all service level standards are maintained. The individual will be responsible for resolving technical issues, hardware imaging, software deployments, and system support for all patching and upgrades happening on production systems. The ideal candidate will have strong technical abilities and a passion for learning and providing exceptional customer service. User account creation and change request Designing and implementing new systems and processes for end-users Advanced troubleshooting Designing and maintaining the base image for laptops Office 365 management, primarily all Exchange and Teams admin center needs Windows update management and scheduled deployments Managing the user access process, including granting access to certain key systems Assisting desktop engineering analyst when necessary Ensuring the ticket incidents and service requests are monitored, maintaining service standards Serve as an escalation point for complex technical issues Perform root cause analysis to identify recurring issues and recommend long-term solutions Identify knowledge gaps and create technical documentation for support staff Participate in knowledge-sharing sessions and technical training initiatives Qualifications Associate degree in Computer Science, Information Technology, or two years of equivalent education and experience Excellent troubleshooting skills Basic familiarity with the configuration and maintenance of ITSM systems Technical documentation experience Experience supporting cloud-based technologies (Intune/Autopilot) Experienced with Active Directory and group management Manage Windows Patching and deployments Experience with writing command line and PowerShell scripts Creating and supporting Exchange/Outlook Local and Cloud Microsoft Teams administration tasks supporting end-users Strong support skills on all Windows OS Basic understanding of networking principles (DHCP, DNS) Experience supporting Mac OS and Jamf is preferred but not required The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $24.50 per hour

Job Title: AI Technical Project Manager / AI Program Manager Location: Charlotte, NC / Chicago, IL Duration: Contract - 12 months Pay Range: $67.69/hr (W2) Job ID: 407701 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced IT Program Manager to lead end-to-end planning and execution for AI programs across discovery, prototyping, pilot, and production. The ideal candidate will have strong experience in Agile program management, AI delivery lifecycles, and risk controls and a proven ability to drive cross-functional delivery, ensure Responsible AI governance, and achieve outcome-based results in regulated environments. Responsibilities: Establish and maintain integrated project plans with milestones, dependencies, and critical paths for AI initiatives. Run Agile ceremonies across Scrum and Kanban and adapt to hybrid delivery for model and platform work. Own RAID management with clear owners, due dates, mitigations, and dependency tracking. Coordinate delivery across Product, Engineering, Reliability Engineering, Data, and Compliance functions. Track budgets, vendor engagements, and resourcing and maintain accurate status and forecast reporting. Ensure Responsible AI governance including data privacy, model risk, bias and fairness, explainability, and human-in-the-loop controls. Drive operational readiness for production support including runbooks, incident playbooks, SLAs/SLOs, observability, and ServiceNow Knowledge Management alignment. Partner on release planning, change management, and operational handoffs and lead post-launch retrospectives and continuous improvement. Maintain project artifacts in Jira and Confluence and uphold documentation standards, including JSON-first specifications where applicable. Facilitate stakeholder communications including executive updates, decision logs, and KPI/OKR-based reporting. Support evaluation pipelines such as A/B tests, offline benchmarks, and red-team testing and define acceptance criteria for AI features. Align security and compliance reviews including access controls, audit trails, and policy exceptions with enterprise standards. Required Skills & Qualifications: Project and program management expertise in Agile and hybrid delivery for AI initiatives. Strong stakeholder management and risk control capabilities with clear communication skills. Proficiency with Jira and Confluence and standard PM artifacts including RAID, roadmaps, status, and budget tracking. 7+ years leading complex technology projects and 3+ years delivering AI/ML or LLM-based solutions. Preferred Skills: Experience with GenAI, agentic systems, LangChain or LangGraph, and RAG pipelines. Familiarity with Python, FastAPI integration patterns, vector and relational database basics, and LLM evaluation metrics including quality, safety, latency, and cost. Exposure to LLMOps or MLOps practices including observability, rollback, feature flags, and CI/CD for models. Financial services or regulated industry experience and production support background. Certifications such as PMP, PMI-ACP, or CSM. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Job Title: Senior .NET Developer Visa : H4EAD, GC and USC ( Except OPT ) Exp : 12+ years Genuine Rate :Open Remote Job Description : We are seeking an experienced and highly skilled Senior .NET Developer to join our engineering department. In this role, you will lead the design and development of complex software solutions, websites, and cross-platform applications using the .NET framework. You will collaborate closely with cross-functional teams and stakeholders to translate business requirements into robust, secure, and scalable digital architectures. The ideal candidate is equally comfortable writing clean, efficient code and mentoring junior engineers to achieve technical excellence. Key Responsibilities Architecture & Design: Architect, build, and scale reliable .NET software systems. Clean Coding: Write clean, testable, and secure code using C# and .NET frameworks. SDLC Management: Oversee the entire software development lifecycle from initial concept through deployment. System Modernization: Refactor, update, and optimize existing legacy applications for performance. Team Mentorship: Guide junior developers and conduct thorough code reviews to maintain quality standards. Collaboration: Work with product owners to estimate timelines and scope technical solutions. Troubleshooting: Debug complex production bugs and system performance bottlenecks. Documentation: Create and maintain detailed technical documentation throughout the project lifecycle. Technical Skills & Qualifications Education: Bachelor's degree in Computer Science, IT, or a related field. Experience: 12+ years of professional software engineering experience using Microsoft technologies. Framework Mastery: In-depth proficiency in C#, .NET Core, .NET 8/9, and ASP.NET MVC. Database Management: Strong experience with SQL Server, Entity Framework, database design, and query optimization. Web & API Development: Proven track record of building and consuming RESTful APIs and Web APIs. Cloud Architecture: Hands-on experience deploying and managing applications on cloud platforms like Azure or AWS. Front-End Tools: Familiarity with modern web stacks including HTML5, CSS3, JavaScript, or Angular/React. DevOps & CI/CD: Proficiency using Git and automated pipelines via Azure DevOps or GitHub Actions. Call me or maill me to below mentioned. Mail : contact : +1

Genesis10 is currently seeking an Application Architect - Hybrid for a 3+ month contract to hire position with a Regional Financial Institution located in Columbus, OH, Minneapolis, MN, or Chicago, IL. Compensation: $80.00 - $90.00 per hour, W2, based on qualifications Position Overview: We are seeking an Application Architect to support the Enterprise Payments and Treasury Management organization, with a primary focus on the ACH platform. This role is responsible for defining application-level architecture and guiding strategic solutions supporting high-volume, batch-driven payment processing across mainframe and distributed environments. As a technical leader, the Application Architect partners with business stakeholders, product owners, and engineering teams to design secure, resilient, and highly integrated payment solutions. Key Responsibilities: Design and maintain application-level architecture for ACH/PEP+ platform, aligned with Enterprise Architecture standards and target-state direction Translate business and functional requirements into technical designs, including application components, integrations, batch workflows, and data flows Define and apply architecture principles and patterns to support scalability, resiliency, performance, and maintainability in high-volume ACH environments Provide architectural guidance to delivery teams throughout the design and implementation lifecycle Participate in solution modeling, component identification, and architecture and design reviews Develop and maintain application roadmaps supporting evolution from current to future state Identify architectural risks, gaps, and technical debt, recommending remediation strategies Partner with Solution Architects, Infrastructure, Operations, and interfacing application teams to ensure alignment across dependencies Participate in architecture governance and review forums as required Primary Requirements: Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience 5+ years of experience across multiple IT disciplines, including experience in at least two of the following: application architecture, application development, middleware or integration technologies, database management or operations Experience supporting enterprise applications in mainframe or hybrid environments Desired Skills: Experience supporting ACH, PEP+, or Treasury Management payment platforms Experience with batch processing, file-based integrations, and enterprise service calls Familiarity with DB2, CICS, REST APIs, and z/OS Connect Experience working in financial services or other regulated environments Strong written and verbal communication skills Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! We are seeking a highly motivated and experienced Leader of ML and AI Engineering within the AI team. The ideal candidate will have a strong technical background in decision science, machine learning, and generative AI with a proven track record in solving business problems and implementing large-scale automated solutions in partnership with the respective engineering teams. The leader will partner with business and engineering stakeholders to formulate the vision to achieve the company's strategic goals and co-lead the roadmap to deliver innovative solutions for dealers, consumers, and team members. As a Senior Manager, MLE at Credit Acceptance, you will play a pivotal role in the success of this mission as you will lead the development of AI-powered solutions across different business areas. This involves understanding the business processes, identifying new opportunities to add value using ML/AI algorithms, and harnessing data sources to build state-of-the-art ML/AI solutions. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member Lead the vision and the strategic execution with a strong focus on continuous and long-term value creation across all participants of our flywheel Collaborate with management and stakeholders to define strategic roadmaps and translate them into actionable quarterly plans. Drive execution and delivery of ML/AI solutions by managing priorities, deadlines, and deliverables, leveraging your technical expertise. Design and deliver scalable, secure systems using state-of-the-art AI/ML technologies and industry best practices, and nurture the culture of creating high-quality, well-tested systems to address critical product and business needs. Troubleshoot and resolve complex technical issues to improve system reliability, scalability, and operational efficiency. Ensure the security, scalability, and architectural integrity of feature designs through reviews across teams. Deliver hands-on solutions while mentoring other data professionals (including MLEs) within the organization Explore and apply advanced machine learning techniques, including large language models (LLMs), deep learning, and graph neural networks, to solve complex challenges across the organization. Guide a team of MLEs across different areas: Mentoring: Mentor team members on design principles, coding standards, and the adoption of AI productivity tools. Recommendations - Personalize guidance across different surfaces using deep learning methods; personalize layouts with Bayesian contextual multi-armed bandits Growth: Foster long-term growth through data-driven causality and incrementality Gen-AI: Power existing applications with Gen AI models and engineering to improve downstream experience and decisions Lifecycle - Using ML models (such as XGBoost & Causal Meta-Learner-based model, etc), proactively guide business teams across different areas Engineering - With engineering partners, build ML and Gen-AI platform and inference pipelines for different types of models Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: PhD in Computer Science, Stats, Economics, or a relevant technical field with at least 8+ years of relevant experience or MS with at least 10+ years of experience in machine learning and software engineering 8+ years of hands-on experience designing, building and deploying AI (ML, DL, Gen-AI) models, including Reinforcement Learning algorithms, Recommendation systems, Transformers, fine-tuned LLMs, Regressions, etc., with a solid understanding of mathematics, statistics, and engineering needed to build such infrastructure Hands-on expertise in scaling and maintaining production-grade ML services, with a strong focus on ML/LLM Operations (versioning, automation, observability, automated training and monitoring, etc.) and ability to balance ML model complexity with production requirements Passion for identifying new business opportunities and experience of using a test and learn approach to bring scalable and efficient solutions integrating AI algorithms, ML/LLM Ops, and s/w engineering Experience partnering with the engineering, product, business operations, legal and other teams while designing, building, and executing solutions Strong problem-solving skills with bias for action Preferred Experience in automative industry, especially in building ML/AI systems while ensuring local and central regulations Experience in model interpretability and responsible AI practices. Expertise in data science, advanced experimentation and visualization techniques. Experience in designing and implementing pipelines using DAGs (e.g., Kubeflow, DVC, Ray) Ability to construct batch and streaming microservices exposed as gRPC and/or GraphQL endpoints Experience with Databricks MLflow for ML lifecycle management and model versioning Hands-on experience with Databricks Model Serving for production ML deployments Proficiency with GenAI frameworks/tools and technologies such as Apache Airflow, Spark, Flink, Kafka/Kinesis, Snowflake, and Databricks. Demonstrable experience in parameter-efficient fine-tuning, model quantization, and quantization-aware fine-tuning of LLM models Hands-on knowledge of Chain-of-Thoughts, Tree-of-Thoughts, Graph-of-Thoughts prompting strategies Target Compensation: A competitive base salary range from $184,354 - $270,386. This position is eligible for an annual variable bonus of cash and equity, between 15-30%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice . click apply for full job details

Position: Programmer Analyst (.Net, Python, GIS) Location: Richmond Virginia 23219 (1 week office, 1 week remote) Duration: 12 months contract with a possibility of extension Job ID: 178442 Job Description: Software Engineer Top 3 Required Skills: Minimum of 5 plus years' experience with .NET and Python as a programmer analyst in the GIS space Working knowledge of Esri GIS technologies including Utility Network, ArcGIS Pro, ArcGIS Enterprise, Portal for ArcGIS, ArcGIS Server, feature services, and enterprise geodatabases. Experience developing or supporting GIS applications, integrations, web services, scripts, or automation workflows. Proficiency with SQL and relational database concepts, preferably Oracle and/or Microsoft SQL Server. Experience with Python scripting, ArcPy, REST APIs, JSON, and data automation techniques. Ability to analyze and troubleshoot complex application, data, integration, and production support issues. Understanding of software development lifecycle practices, testing methods, release management, and production support processes. Ability to document technical designs, support procedures, workflows, issues, and resolutions clearly and accurately. Strong analytical, problem-solving, communication, and collaboration skills. Ability to work effectively with technical teams, business users, vendors, and cross-functional project stakeholders. Ability to manage multiple priorities while supporting both project delivery and operational support needs. What soft skill requirements do you have (team fit and personality requirements)? Strong communication skills both verbal and written Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams Nice to Have Skills: Experience with Esri Utility Network, branch versioning, subnetwork management, network tracing, or utility data models. Experience supporting electric utility, gas utility, field operations, outage management, asset management, or work management systems. Experience with FME, ETL tools, batch processing, integration monitoring, or data transformation workflows. Familiarity with enterprise systems such as EWAM, AUD, Locusview, OMS/NMS, SAP, MIMS, or similar utility platforms. Experience with ArcGIS Enterprise administration, Portal upgrades, service publishing, hosted feature layers, and performance troubleshooting. Experience with Oracle spatial databases, enterprise geodatabase administration, versioning, reconciliation, and data validation. Experience with web application development using JavaScript, .NET, HTML, CSS, or related frameworks. Familiarity with cloud concepts, hybrid architecture, containerized platforms, high availability, disaster recovery, and GIS infrastructure modernization. Familiarity with AI/ML, GeoAI, remote sensing, imagery analytics, LiDAR, or predictive analytics use cases. Knowledge of cybersecurity, compliance, data governance, change management, and IT operational controls. High Level Project Overview: Under general supervision, build medium complexity applications ensuring that the code follows latest coding practices and industry standards. Work closely with other software engineers and team members to understand the system end-to-end and perform system analysis. Analyze, design, configure and develop the business logic and backend systems. Complete the work needed to implement features from the product backlog. Work closely with Product/Business Owner to understand stories and requirements from both Business and Technical perspective. Size/estimate user stories/requirements. Perform unit testing and execute all testing related activities including the automation of test cases where applicable. Create necessary project and product artifacts including support documentation. Work closely with other team members to ensure features meet business needs. Work collaboratively with infrastructure, security and other partners. Collaborate with Portfolio Architects to ensure solutions align with enterprise architecture standards. Communicate with Product/Business Owner, Engineering Lead, UI/UX Designer or Scrum Master/Project Manager to ensure stories/tasks are delivered on schedule. Perform ongoing product maintenance and resolve issues (e.g. break/fix) as support requests arise. Mentor less experienced team members. Required Years of Experience: Minimum of 5 plus years' experience with .NET and Python as a programmer analyst in the GIS space About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $70- $73/hr. W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global, do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at

This role leads the implementation of automation solutions to reduce manual processes and improve efficiency across manufacturing locations. You will combine technical expertise with project leadership, driving execution from concept through installation and optimization. Client Details Our client is a long-standing manufacturing organization with deep roots in precision-engineered components, backed by more than a century of industry experience. Originally focused on heavy-duty applications, the business has grown into a global supplier supporting a wide range of demanding industries. With a strong national footprint and advanced production capabilities, it delivers high-quality products to customers worldwide. The organization is known for its collaborative approach, working closely with clients through design, prototyping, and full-scale production. Its operations are supported by modern facilities, experienced engineering teams, and a commitment to continuous investment in technology and processes. A strong emphasis is placed on quality, efficiency, and long-term customer partnerships. Description Lead automation and process improvement initiatives across multiple manufacturing facilities. Design and implement scalable automation solutions to improve efficiency and reduce labor intensity. Manage full project lifecycle including installation, programming, testing, and commissioning. Partner with site leadership to define project scope, timelines, and success metrics. Provide hands-on technical support during installation and ramp-up phases. Troubleshoot and resolve real-time issues on-site. Drive standardization of automation systems across sites. Identify and recommend new tools, technologies, and process improvements. Ensure projects are delivered safely, on time, and within scope. Travel regularly to support project execution (approximately 50%+). Profile Bachelor's degree in Engineering, Industrial Engineering, Operations, or a related field (or equivalent experience). 3-7+ years of experience in automation, manufacturing engineering, or similar environments. Hands-on experience with technologies such as PLCs, robotics, vision systems, and conveyors. Strong troubleshooting and problem-solving skills within production settings. Experience managing or contributing to cross-functional projects. Knowledge of Lean manufacturing principles (e.g., 5S, Kaizen, SMED, Kanban). Strong communication and stakeholder management skills. Ability to influence teams and drive change across multiple sites. Lean Six Sigma certification (Green Belt preferred). Job Offer Competitive compensation and benefits package. Hybrid working structure with significant project ownership. Exposure to multiple manufacturing environments and technologies. Opportunity to lead high-visibility automation initiatives. Career progression within a growing, operationally focused organization. A collaborative environment with strong leadership engagement. Apply today! All relevant applicants will receive follow ups within 72 hours MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! We are seeking a highly motivated and experienced Staff MLE within AI team. The ideal candidate will have a strong technical background in decision science, machine learning, and generative AI with a proven track record in solving business problems and implementing large-scale automated solutions in partnership with the respective engineering teams. In this role, you will partner with business and engineering stakeholders to formulate the vision to achieve the company's strategic goals and co-lead the roadmap to deliver innovative solutions for dealers, consumers and team members. As a Staff, MLE at Credit Acceptance, you will play a pivotal role in the success of this mission as you would lead the development of AI-powered solutions across different business areas. This involves understanding the business processes, identifying new opportunities to add value using ML/AI algorithms and harnessing data sources to build state-of-the-art ML/AI solutions. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. ML Outcomes: Explore and apply advanced machine learning techniques, including not limited to large language models (LLMs), deep learning, and graph neural networks, to solve complex challenges across the organization. Collaborate with management and stakeholders to define strategic roadmaps and translate them into actionable quarterly plans. Drive execution and delivery of ML/AI solutions by managing priorities, deadlines, and deliverables, leveraging your technical expertise. Design and deliver scalable, secure systems using state-of-the-art AI/ML technologies and industry best practices, and nurture the culture of creating high-quality, well-tested systems to address critical product and business needs. Troubleshoot and resolve complex technical issues to improve system reliability, scalability, and operational efficiency. Ensure the security, scalability, and architectural integrity of feature designs through reviews across teams. Deliver hands-on solutions while mentoring other data professionals (including MLEs) within the organization Guide a team of MLEs across different areas: Mentoring: Mentor team members on design principles, coding standards, and the adoption of AI productivity tools. Recommendations - Personalize guidance across different surfaces using deep learning methods; personalize layouts with Bayesian contextual multi-armed bandits Growth: Foster long-term growth through data-driven causality and incrementality Gen-AI: Power existing applications with Gen AI models and engineering to improve downstream experience and decisions Lifecycle - Using ML models (such as XGBoost & Causal Meta-Learner-based model, etc), proactively guide business teams across different areas Engineering - With engineering partners, build ML and Gen-AI platform and inference pipelines for different types of models Gen AI Outcomes: Architect and implement enterprise-grade LLM-powered solutions, managing the full lifecycle from business requirements to production deployment, monitoring, and continuous optimization Design and develop multi-agent GenAI systems using state-of-the-art frameworks (LangChain, LlamaIndex) to orchestrate complex workflows across retrieval augmentation, data operations, and compliance verification Engineer robust Retrieval Augmented Generation (RAG) pipelines incorporating advanced techniques such as hybrid retrieval, reranking, query expansion, and contextual compression Implement parameter-efficient fine-tuning strategies (LoRA, QLoRA, PEFT) to adapt foundation models to domain-specific use cases while optimizing for inference costs and latency Develop intelligent routing and orchestration systems to manage conversation state across multiple specialized AI agents, ensuring seamless transitions between different system capabilities Build evaluation frameworks to measure and improve LLM performance across diverse metrics, including factuality, coherence, task completion, and alignment with business objectives Integrate LLM solutions with existing enterprise architecture, ensuring compliance with data security policies, authentication mechanisms, and transaction safety requirements Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Required: PhD in Computer Science, Stats, Economics, or a relevant technical field with at least 5+ years of relevant experience or MS with at least 8+ years of experience in machine learning and software engineering ML Skills: 6+ years of hands-on experience designing, building and deploying AI (ML, DL, Gen-AI) models, including Reinforcement Learning algorithms, Recommendation systems, Transformers, fine-tuned LLMs, Causal Inference, Regressions, etc., with a solid understanding of mathematics, statistics, and engineering needed to build such infra GenAI Skills: 4+ years of experience building and deploying AI/ML applications including Reinforcement algorithms, Recommendation systems, Generative AI etc. with solid understanding of mathematics, Computer Science, foundation concepts and engineering behind building AI applications and LLMs Experience applying agentic AI to design and implement scalable multi-agent systems Strong problem-solving skills with bias for action Preferred: ML Preference: Experience in the automotive industry, especially in building ML/AI systems while ensuring local and central regulations Experience in model interpretability and responsible AI practices. Expertise in data science, advanced experimentation and visualization techniques. Experience in designing and implementing pipelines using DAGs (e.g., Kubeflow, DVC, Ray) Ability to construct batch and streaming microservices exposed as gRPC and/or GraphQL endpoints Experience with Databricks MLflow for ML lifecycle management and model versioning Hands-on experience with Databricks Model Serving for production ML deployments GenAI Preference: Demonstrable experience in parameter-efficient fine-tuning, model quantization, and quantization-aware fine-tuning of LLM models Hands-on knowledge of Chain-of-Thoughts, Tree-of-Thoughts, Graph-of-Thoughts prompting strategies Experience in designing and implementing pipelines using DAGs (e.g., Kubeflow, DVC, Ray) Ability to construct batch and streaming microservices exposed as gRPC and/or GraphQL endpoints Experience with Databricks MLflow for ML lifecycle management and model versioning Hands-on experience with Databricks Model Serving for production ML deployments Knowledge of multimodal AI (text, image, audio integration) Proficiency with GenAI frameworks/tools and technologies such as Apache Airflow, Spark, Flink, Kafka/Kinesis, Snowflake, and Databricks. Demonstrable experience in parameter-efficient fine-tuning, model quantization, and quantization-aware fine-tuning of LLM models Hands-on knowledge of Chain-of-Thoughts, Tree-of-Thoughts, Graph-of-Thoughts prompting strategies Knowledge and Skills: ML Requirements: Hands-on expertise in scaling and maintaining production-grade ML services, with a strong focus on ML/LLM Operations (versioning, automation, observability, automated training and monitoring, etc.) and ability to balance ML model complexity with production requirements Passion for identifying new business opportunities and experience of using a test and learn approach to bring scalable and efficient solutions integrating AI algorithms . click apply for full job details

An industry-leading manufacturer is seeking a Manufacturing Automation Engineer to support automation, controls, and electrical systems across a dynamic production environment. This hands-on role offers the opportunity to lead equipment installations, improve manufacturing processes, enhance plant safety, and drive operational excellence through automation initiatives. Client Details Our client is a global manufacturer recognized for delivering innovative, high-performance engineered solutions to customers across a wide range of industrial markets. With a strong reputation for technical excellence, product innovation, and customer-focused problem solving, the organization develops advanced materials and technologies that help improve manufacturing efficiency, product quality, and operational performance. The company fosters a decentralized and entrepreneurial culture where employees are empowered to take ownership, contribute ideas, and make meaningful business impacts. Team members benefit from a collaborative environment that values continuous improvement, professional development, integrity, and a strong commitment to safety and operational excellence. Description Support the installation, integration, testing, and commissioning of new automation and process equipment. Drive improvements in manufacturing efficiency, quality, reliability, and operational safety through automation solutions. Troubleshoot electrical, instrumentation, controls, PLC, and HMI-related issues to minimize downtime. Collaborate with maintenance teams, vendors, and contractors to resolve equipment and process challenges. Provide technical support during equipment startups, shutdowns, process upsets, and abnormal operating conditions. Implement safety initiatives and proactively identify opportunities to reduce operational risk. Support Process Safety Management (PSM) programs, including Management of Change (MOC), Pre-Startup Safety Reviews (PSSR), and Mechanical Integrity activities. Participate in process hazard reviews and help deploy controls and safeguards for manufacturing operations. Lead root cause investigations and implement long-term corrective actions. Ensure compliance with electrical standards, hazardous location requirements, and internal safety procedures. Develop and maintain electrical drawings, schematics, loop diagrams, and technical documentation. Support capital project planning and execution for automation and reliability improvements. Manage small to mid-sized electrical and automation projects from concept through completion. Promote a culture of safety, quality, and continuous improvement across the facility. Profile 5+ years of experience in industrial, process, chemical, or manufacturing automation. Strong knowledge of PLCs, control systems, industrial electrical equipment, and instrumentation. Experience implementing and integrating automation equipment into existing production operations. Demonstrated ability to troubleshoot complex electrical and controls issues in a live manufacturing environment. Familiarity with Process Safety Management (PSM) standards and regulated production settings. Experience with HMI and SCADA platforms such as Ignition or FactoryTalk is preferred. Knowledge of electrical codes, hazardous area classifications, and industrial safety requirements. Strong communication, project management, and problem-solving skills. A hands-on, proactive mindset with a passion for continuous improvement and operational excellence. Ability to work closely with cross-functional teams and build strong relationships across engineering, maintenance, and operations functions. Job Offer Competitive salary range of $110,000-$130,000. Opportunity to make a significant impact within a well-established global manufacturing organization. Hands-on involvement in automation, controls, process improvement, and capital projects. Exposure to complex manufacturing operations and advanced production technologies. A collaborative and entrepreneurial culture that encourages innovation and individual ownership. Career development opportunities and long-term growth potential. A safety-focused environment with strong leadership support and investment in operational excellence. The chance to work alongside experienced engineering, operations, and maintenance professionals on meaningful improvement initiatives. Apply Now! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

DTS is looking for experienced Project Manager/Scrum Master for a direct client position in Lansing, MI Required Skills: -5+ years of experience serving as a Scrum Master in Agile software development environments. -Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives. -Hands-on experience using Agile lifecycle management tools (Azure DevOps, Jira, Rally, VersionOne, etc.). Preferred Skills: -Experience as a project manager -CSM certificate -Experience with Medical or Financial Systems Role description: Required Skills: -5+ years of experience serving as a Scrum Master in Agile software development environments. -Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives. -Hands-on experience using Agile lifecycle management tools (Azure DevOps, Jira, Rally, VersionOne, etc.). Preferred Skills: -Experience as a project manager -CSM certificate -Experience with Medical or Financial Systems Other Preferred Skills Proven experience supporting complex, enterprise-level financial or debt management software solutions. Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar). Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices. Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting. Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations). Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization. Experience supporting teams working with integration-heavy, API-driven, or data-centric systems. Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements). Excellent communication, facilitation, conflict resolution, and stakeholder management skills. Ability to lead multiple Agile teams or a large, scaled program context. Experience working in fast-paced, cloud-first environments (Azure, AWS, or Google Cloud Platform). SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification. Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms. Understanding of user-centered design, accessibility standards, and customer journey mapping. Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation. Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams. Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.

Company Logo Overview Keller is the world leader in geotechnical construction and deep foundations. With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges. Our values of integrity, collaboration, and excellence enable us to lead the industry in providing the optimal solution for our clients. Keller is looking for an experienced IT Solution Architect D365 CRM/Customer Engagement based out of the US. The IT Solution Architect D365 CRM/Customer Engagement is responsible for the end-to-end architecture, design, and governance of Keller's Microsoft Dynamics 365 CE platform. This role ensures that customer, commercial, sales, marketing, service, and field engagement capabilities are standardized, scalable, secure, integrated, and aligned to Keller's global business processes. The CE Solution Architect acts as the key bridge between business stakeholders, IT delivery teams, solution partners, enterprise architecture, and Microsoft platform teams, ensuring that D365 CE solutions support Keller's commercial operating model while integrating effectively with D365 Finance & Operations, Power Platform, Azure, and other enterprise systems. Responsibilities Solution Architecture & Design Own the end-to-end solution architecture for D365 CE across Sales, Customer Service, Field Service, Marketing/Journeys, and related Power Platform capabilities. Define and maintain Keller's global CRM solution blueprint, architecture principles, configuration standards, and design patterns. Lead fit-gap analysis and recommend standard D365 CE capabilities before custom development. Ensure solution design supports Keller's global operating model, regional requirements, and long-term scalability. Provide architecture oversight for customizations, plugins, workflows, Power Automate flows, Dataverse configuration, security roles, and integrations. Global CRM/CE Governance Establish and enforce CE architecture governance, design review standards, and solution approval processes. Participate in or lead the CRM Design Authority / Architecture Review Board. Maintain solution consistency across global regions and business units. Govern customization decisions to minimize technical debt and improve maintainability. Ensure CE solutions comply with Keller's internal IT standards, enterprise architecture principles, security controls, and audit requirements. Delivery Leadership Partner with Keller ERP delivery teams, IT services, and third-party partners to operate, maintain, and support D365 CRM/CE systems. Review and approval: Functional design documents Technical design documents Integration designs Security models Data migration approach Test strategy and deployment plans Provide guidance across the full delivery lifecycle, including discovery, design, build, test, deploy, hypercare, and transition to BAU support. Act as final design authority for critical CE solution decisions. Integration & Enterprise Application Alignment Partner with Keller IT D365 CE, Cloud, Security, Data Service to define and govern CE integration architecture with: D365 Finance & Operations Power Platform Microsoft Fabric / Power BI Azure Integration Services Outlook, Teams, SharePoint, and Microsoft 365 Estimating, project, HR, finance, customer, and operational systems where applicable Support data flows for customer, account, contact, lead, opportunity, quote, project, and service-related information. Ensure integration patterns are secure, resilient, auditable, and aligned with Keller's iPaaS/API strategy. Partner with ERP architects to ensure consistency between CRM and ERP master data models. Data Model, Dataverse & Master Data Governance Own the CE logical data model and ensure effective use of Microsoft Dataverse. Define standards for accounts, contacts, leads, opportunities, activities, cases, service records, and custom entities. Support customer and commercial master data governance. Ensure data quality, retention, privacy, and lifecycle standards are built into the solution. Partner with reporting teams to enable trusted CRM analytics and executive dashboards. Performance, Scalability & DR Ensure solution meets performance, availability, and scalability requirements. Define Disaster Recovery (DR), RPO/RTO targets, and resilience architecture aligned with Microsoft SLAs. Security, Compliance & Audit Readiness Partner with D365 Security Lead to oversee: Design and govern CE role-based security, business units, teams, field-level security, and record ownership models. Ensure CE access aligns with least privilege, segregation of duties, and operational support requirements. Support SOX / ITGC where applicable for integrations, change management, access controls, and critical reporting. Ensure compliance with data privacy requirements and internal audit expectations. Maintain audit-ready architecture and design documentation. ALM, Environment & Release Management Partner with D365 Environment Manager to define and govern CE environment strategy. Establish application lifecycle management standards using: Managed and unmanaged solutions Azure DevOps pipelines Power Platform pipelines Solution packaging and deployment controls Ensure release practices support traceability, rollback planning, and production stability. Partner with support teams to manage release calendars, hotfixes, and platform updates. Performance, Scalability & Platform Optimization Ensure CE solutions are performant, scalable, and aligned to Microsoft platform best practices. Review plugin performance, Power Automate flow design, API usage, integration throughput, and Dataverse storage. Identify opportunities to simplify legacy customizations and reduce technical debt. Support platform health monitoring, capacity planning, and service improvement initiatives. Power Platform & Automation Enablement Provide architectural guidance for Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI solutions connected to CE. Ensure citizen development and low-code solutions follow Keller governance standards. Support reusable components, common data patterns, and controlled innovation. Partner with COE teams to ensure Power Platform governance, DLP policies, and environment controls are followed. Stakeholder Engagement Partner with Keller IT Division Business Solution Managers to engage with: Sales Business development Marketing Customer service Project operations Finance IT leadership Translate business goals into scalable CE platform capabilities. Present architecture options, risks, recommendations, and roadmap items to senior stakeholders. Provide thought leadership on CRM capability maturity and continuous improvement Qualifications Core Experience 10+ years of experience in CRM / enterprise application delivery. 5+ years in Microsoft Dynamics 365 CE / Power Platform architecture roles. Proven experience designing and delivering global or multi-business-unit CRM solutions. Strong understanding of commercial and customer engagement processes, including: Lead to opportunity Opportunity to quote Account and contact management Customer service / case management Field service, where applicable Sales pipeline and forecasting Technical Expertise Strong working knowledge of: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Field Service Dynamics 365 Customer Insights / Journeys, where applicable Microsoft Dataverse Power Platform architecture Model-driven apps Canvas apps Power Automate Power BI Azure Integration Services Dual-write / virtual tables / APIs where integrated with D365 F&O Microsoft 365 collaboration integration, including Outlook, Teams, and SharePoint Governance & Compliance Experience with enterprise architecture governance and design authority processes. Strong understanding of secure design, RBAC, business unit hierarchy, and access control models. Experience supporting audit, SOX / ITGC, access review, change control, and evidence requirements. Familiarity with ITIL-based service management and BAU support models. Experience with ALM, release management, DevOps, and environment governance. Leadership Skills Ability to lead cross-functional teams and influence global stakeholders. Strong communication skills across technical, functional, business, and executive audiences. Ability to challenge unnecessary customization and promote standard platform capability. Strong vendor, partner, and system integrator management skills. Comfortable operating in a global, matrixed organization. Preferred Qualifications Microsoft certifications such as: Dynamics 365 + Power Platform Solution Architect Expert Power Platform Functional Consultant Associate Dynamics 365 Sales Functional Consultant Associate Dynamics 365 Customer Service Functional Consultant Associate Experience in construction, engineering, ground improvement, project-based services, or B2B commercial environments. Experience integrating CE with D365 Finance & Operations. Experience with global CRM templates and regional rollout models. Familiarity with data governance, customer master data, and reporting harmonization. Additional Information Salary Range: $150-$200K Actual salary will be based on a variety of factors including relevant internal and external experience, knowledge, skills, scope of job, geographical location or other factors permitted by law Benefits 401(k) + matching Health, Dental, Vision insurance Life insurance Paid time off (PTO) Holiday Pay Keller is an Equal Opportunity Employer. We encourage qualified women, minorities, veterans, individuals with disabilities, and others to apply. Equal Employment Opportunity

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! Put AI to work where it changes lives: We are looking for a Staff/Senior Staff Software Engineer for our Enterprise AI Enablement team. You will architect, build and ship the AI engineering systems that use state-of-the-art AI capabilities to power our entire ecosystem - solving problems for dealers, consumers and team members. You will own these systems end to end, from the first conversation with the customer through production deployment, telemetry, and ongoing improvement. Build for leverage: You will design tools, agents, and platform capabilities to be built once and adopted many times across the enterprise. Your goal is not one-off automation, but reusable foundations that enable us to solve new problems faster, with greater consistency and less duplicated effort. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Sit alongside the customers, deeply understand their workflows, locate opportunities, and translate what you learn into impactful products Convert ambiguous problems into production-ready solutions that are adopted across teams Architect, build, and deploy applied AI solutions across high-value enterprise workflows e.g. automation, document intelligence, decision support, fraud intelligence, and intelligent assistants. Agent orchestration: Design and implement agentic orchestration systems that manage agent harnesses, context management, tool binding, reasoning steps, and business logic execution Knowledge retrieval: Apply modern AI retrieval architectures to index, embed, and surface relevant enterprise knowledge as a foundation for agent context Design and develop software and improve existing code to make it more efficient to detect bugs in the code Write unit-tests and validate your software against acceptance criteria Evolve and transform the design and architecture of applications towards leading edge technologies and practices Author, apply and advocate for team coding, documenting and testing standards Conduct impact analysis to proactively identify impact of a change across multiple applications Learn the business process domain to better support the business and align technologies with the business process Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions Lead code reviews and communicate application changes Document code and projects so others can easily understand, maintain and support Debug the problems which arise in production and propose effective solutions within the application and across multiple applications Read, write and review design documents Contribute to team's sprint commitments and actively participate in our Agile practices, including recommendations for process improvement Lead continuous learning activities to improve design and code quality as well as to increase application domain knowledge Participate in the talent selection process Act as a mentor to guide and review the code, designs and documentation of less experienced software engineers Senior Staff: Act as a trusted technical advisor to senior leadership, anticipating evolving customer needs, framing risks and trade-offs, and bringing clarity to where and how AI should be applied Senior Staff: Frame and drive build vs buy vs reuse decisions across the portfolio Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Staff: Minimum 8 years of software engineering experience or comparable depth of experience Senior Staff: Minimum 10 years of software engineering experience or comparable depth of experience Experience in the lead role overseeing technical direction of a team of software engineering talent across multiple applications Demonstrated experience in engineering AI systems, including LLM-driven and agentic architectures, orchestration frameworks, and tool integration Proven ability to rapidly prototype and take ideas from POC to MVP to production, building and launching net-new products from the ground up Strong understanding and use of one or more object-oriented programming languages and design patterns Practical experience in data modeling, design and messaging Experience working on mission-critical enterprise class applications High ownership and ability to operate in ambiguous environments with a strong bias for action Demonstrated ability to coach and mentor less experienced team members Willingness to participate in an on-call rotation Preferred: Advanced understanding of IDEs, have the ability to navigate through them quickly and leverage advanced features to improve your performance Experience designing and building production AI retrieval systems (e.g. RAG, GraphRAG) Experience building and shipping generative AI systems in production, at scale. Deep expertise in operating AI systems in enterprise environments, including reliability, observability, guardrails, and compliance considerations Experience building context layers for agentic systems, including multi-source blending, context window management, relevance scoring, and context quality evaluation across heterogeneous data sources Experience with AI-oriented data architecture, including vector databases, embedding pipelines, feature stores, data contracts, and knowledge representation patterns such as ontologies and semantic layers Knowledge and Skills: Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to foster strong relationships across the organization Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day Experience and understanding of how to connect the work being done and how it drives business value Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Target Compensation Staff: A competitive base salary range from $154,837 to $227,095. This position is eligible for an annual variable bonus of cash and equity, between 10-20%. Bonus amounts are based on individual performance. Target Compensation Senior Staff: A competitive base salary range from $182,601 to $267,814. This position is eligible for an annual variable bonus of cash and equity, between 15-30%. Bonus amounts are based on individual performance. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. INDENGLP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge . click apply for full job details

Job Description Title: Business Analyst Location: Remote Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The Business Analyst will be responsible for gathering the requirements from key business users, documenting the requirements, and ensuring that the software developed meets the requirements. This role requires experience in working with business owners and project managers alike to plan, analyze and highlight risks and issues, and to define accurate, meaningful and measurable business cases and define acceptance criteria. This role will work with design, dev and QA teams to ensure the requirements are clearly understood. Must be able to begin work 7:00 am PST. a few days a week. Responsibilities: Define the requirements (user stories) to build new functionality using, amongst others, BDD/Gherkin Style acceptance criteria. Perform detailed technical analysis & scoping of activities required to develop a new application capability. Attend workshop/agile ceremony with the development team to answer questions and resolve ambiguities that might rise during development. Ownership of requirements to be built by the team, presentation of the stories and journeys and facilitation of requirements workshops. Create application documentation for end-users and technical staff as needed including wireframes when needed. Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal. Develop a thorough understanding of the business need and related business processes. Work with other Client and teams to understand and define end to end or integration requirements across more than one project team and systems as well as other systems within the client as required. Work with the QA and the project team to validate the acceptance criteria and modify and split requirements as appropriate and participate in estimation and iteration planning sessions. Support the Technical and Business Product Owners, Dev Leads and Project Manager as necessary. Assist with user acceptance testing as necessary and appropriate. Assist team with making appropriate commitments through story selection, task definition. Improve the productivity of the teams in any way possible. Receive demos from the developer working on each story to ensure the requirement has been met. Qualifications: Bachelor's degree in computer science, Engineering, Network Security or related field. Experience with most aspects of software delivery and life cycle, including gathering and developing detailed functional requirement, breaking down complex requirements into independent user stories, capturing detailed acceptance criteria, building a release plan with user stories in collaboration with the customer, managing the backlog, running showcases and incorporating user feedback and documenting system capabilities, business processes and support handover documentation. Have experience of systems integration and migration delivery. Have familiarity with the technical aspects of software development, including understanding the capabilities and limitations of programming languages, and a knowledge of testing (System, Unit, Integration, Interface). Have experience of APIs and the build approach in the context of micro systems and external clients. An understanding of business process modelling, data modelling, object modelling, and OO design principles. Successfully applied Agile/XP/Scrum practices. May have introduced Agile techniques and have coached teams to apply them effectively, thanks to their Agile expertise and outstanding communication skills. Flexible in working practices. Have exceptional interpersonal skills, including but not limited to, listening, written and verbal communication skills, exceptional client facing/consulting skills and managing stakeholders. Experienced in using Atlassian software (such as Jira for backlog management and Confluence for detailed product documentation) or equivalent tools. Qualified Candidates Only: If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume. To learn more about Ekman Associates, Inc. please visit our website at .

Job Title: Guidewire PolicyCenter QA Engineer Overview / Summary We are seeking an experienced Guidewire QA Engineer with strong expertise in Guidewire PolicyCenter and Property & Casualty (P&C) Insurance to ensure the quality and reliability of Guidewire implementations. The ideal candidate will have hands-on experience in functional, integration, regression, and end-to-end testing of Guidewire applications, along with a strong understanding of PolicyCenter business processes, Agile methodologies, and software testing best practices. Guidewire Cloud experience and certifications are highly preferred. Key Responsibilities Analyze business requirements, functional specifications, and user stories to develop comprehensive test strategies and test cases. Perform functional, integration, system, regression, end-to-end, and User Acceptance Testing (UAT) support for Guidewire PolicyCenter. Validate PolicyCenter configurations, product model changes, workflows, underwriting rules, and business processes. Execute test scenarios covering policy lifecycle transactions, including submissions, quotes, issuance, endorsements, renewals, cancellations, and reinstatements. Coordinate with developers, business analysts, product owners, and stakeholders to ensure complete test coverage and timely defect resolution. Identify, log, track, and verify defects using defect management tools. Participate in Sprint planning, backlog refinement, daily stand-ups, and retrospectives in Agile/Scrum environments. Perform integration testing with external systems and third-party applications. Support test data preparation, test environment validation, and production verification activities. Create and maintain test plans, test cases, test execution reports, and quality metrics. Participate in release validation and production deployment support activities. Ensure adherence to Guidewire QA standards, testing best practices, and organizational quality processes. Required Qualifications 6-8 years of overall IT experience. Minimum 4+ years of hands-on testing experience with Guidewire PolicyCenter. Strong functional knowledge of Guidewire PolicyCenter (v10 or later preferred). Must possess Guidewire Certification in any Guidewire InsuranceSuite application (PolicyCenter certification preferred). Experience in at least one end-to-end Guidewire Greenfield implementation. Strong knowledge of Property & Casualty (P&C) Insurance domain. Experience performing: Functional Testing System Testing Integration Testing Regression Testing End-to-End Testing UAT Support Hands-on experience working in Agile/Scrum delivery environments. Experience using: Azure DevOps (ADO) JIRA Microsoft Excel Microsoft PowerPoint Microsoft Project SharePoint Strong analytical, troubleshooting, and defect management skills. Excellent written and verbal communication skills. Ability to work independently while collaborating effectively with cross-functional teams. Preferred Qualifications Guidewire Cloud Certification (PolicyCenter Cloud or related Guidewire Cloud certification). Experience working on Guidewire Cloud implementations or migrations. Experience with Guidewire Cloud testing and validation of cloud-based deployments. Knowledge of Guidewire integrations and end-to-end testing across PolicyCenter, BillingCenter, and ClaimCenter. Experience with test automation tools such as Selenium, ReadyAPI, or similar. Experience with SQL for backend data validation and troubleshooting. Required Technical Skills Guidewire PolicyCenter Guidewire InsuranceSuite Functional Testing System Testing Integration Testing Regression Testing End-to-End Testing UAT Agile/Scrum Azure DevOps (ADO) JIRA Microsoft Office Suite SharePoint SQL (preferred) Experience 6-8 years of overall IT experience. Minimum 4+ years of Guidewire PolicyCenter QA experience. Experience in at least one end-to-end Guidewire Greenfield implementation. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.