Employment Type: Salaried Work Arrangement: Hybrid Relocation package available to eligible candidates Position Summary: The Senior Business Systems Analyst (Sr BSA) bridges business needs and technology solutions by leading business analysis, process discovery, requirements definition, stakeholder alignment, testing coordination, and deployment readiness for both small and complex initiatives. This role has a primary focus on Order to Delivery, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, shipment visibility, and delivery execution. In ERP and integrated-platform environments, the Sr BSA applies an end-to-end value stream mindset, partnering across Commercial, Customer Service, Supply Chain, Operations, Logistics, and IT to improve process flow, data quality, system integration, testing readiness, user adoption, and business outcomes across the full Order to Delivery lifecycle. As a member of the Business Engagement Team, the Sr BSA serves as a key liaison between business partners, Functional BAs, platform teams, developers, vendors, solution architects, and IT leadership to ensure delivered solutions meet business outcomes and enterprise standards. Major Duties and Responsibilities: Each Senior BSA role is aligned to a specific enterprise value stream and is expected to develop strong end-to-end process knowledge, partner closely with business and IT stakeholders, and help ensure requirements, testing, and solutions support efficient, integrated outcomes across the full lifecycle of that value stream. The primary focus area for this position is Order to Delivery. You will lead business systems analysis for the end-to-end Order to Delivery value stream, partnering across Commercial, Customer Service, Supply Chain, Operations, and IT to improve order management, fulfillment, shipment visibility, and delivery execution using ERP system like Oracle Fusion. Shape Demand: Support and partner in the identification and prioritization of business opportunities / ideas, focusing on long-term strategic goals. Lead the cultivation and refinement of these business ideas into actionable demands, including comprehensive business cases. Process Analysis: Conduct detailed assessments of current business processes using flowcharts and analytical tools to document and help identify gaps, inefficiencies, bottlenecks, and areas for improvement which can be addressed using technology. Business Requirements: Lead the elicitation and documentation of complex, cross-functional business requirements for corporate and strategic priority initiatives. Quality Assurance: Ensure business requirements are met by partnering with the QA team in Blackbox testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution. Identify potential risks and develop mitigation strategies to ensure project success. Engage in post-implementation reviews to identify lessons learned and drive continuous improvement. Stakeholder Communication: Facilitate effective communication between business partners, delivery teams, and executive stakeholders. Mentoring and Training: Guide less experienced and new BSA team members. Also work with Training and Development to create effective training media and training plans for end users of solutions. Additional responsibilities as assigned. Education and Experience: Bachelor's degree in technology, Engineering, or Business 5-10 years of progressively increasing responsibility as a BSA Equivalent business experience, with extensive involvement in process analysis, process design and documentation Involvement in complex, large scale and high impact projects/platform implementations that add significant business value. Demonstrated experience supporting end-to-end Order to Delivery processes, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, and delivery execution. Hands-on experience leading business process analysis, current/future-state mapping, and value stream optimization initiatives within Order to Delivery. Experience of eliciting, documenting, and managing complex requirements that span multiple systems and teams, with a focus on improving flow, visibility, and data quality. Experience working with ERP Order to Delivery modules supporting Order Management, Inventory, Shipping, Transportation, and related fulfillment processes strongly preferred. Knowledge and Skills: Demonstrate deep expertise in the end-to-end Order to Delivery (OTD) process, including order capture, order management, fulfillment, shipping, transportation, and delivery execution. Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools. Has direct participation and experience with multiple software platform implementations. Strong ability to partner across Commercial, Customer Service, Supply Chain, Operations, and Logistics to translate business needs into integrated, cross-functional requirements. Proven leadership of UAT planning and execution for Order to Delivery solutions, including test strategy, defect management, and business signoff. Understanding of upstream and downstream integrations (e.g., CRM, EDI, warehouse management, shipping, and transportation systems) and their impact on the Order to Delivery lifecycle. Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc) preferred. Understanding data systems, databases, software development life cycle, and information and application architecture. Experience leading the development of UAT and QA testing plans and cases. Ability to learn and adapt to new software and technology. Project management skills a plus. Excellent interpersonal skills. Why Join Us: Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses. We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves. When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work. As part of our team, your future is limited only by how much you're willing to push yourself to get there. We invest in your growth because you invest in ours. Ventura Foods offers career growth opportunities as well as competitive compensation and benefits: Medical, Prescription, Dental, & Vision - coverage beginning on your 1st day for eligible employees Profit Sharing and 401(k) matching (after eligible criteria is met) Paid Vacation, Sick Time, and Holidays Employee Appreciation Events and Employee Assistance Programs Salary Base Range of $103,685.00 - $134,453.55 The "base salary range" provided above is a good faith estimate of what we expect to pay for this position in the specified markets. Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography. Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time. Diversity & Inclusion: Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values. We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace. Ventura Foods is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
08/06/2026
Full time
Employment Type: Salaried Work Arrangement: Hybrid Relocation package available to eligible candidates Position Summary: The Senior Business Systems Analyst (Sr BSA) bridges business needs and technology solutions by leading business analysis, process discovery, requirements definition, stakeholder alignment, testing coordination, and deployment readiness for both small and complex initiatives. This role has a primary focus on Order to Delivery, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, shipment visibility, and delivery execution. In ERP and integrated-platform environments, the Sr BSA applies an end-to-end value stream mindset, partnering across Commercial, Customer Service, Supply Chain, Operations, Logistics, and IT to improve process flow, data quality, system integration, testing readiness, user adoption, and business outcomes across the full Order to Delivery lifecycle. As a member of the Business Engagement Team, the Sr BSA serves as a key liaison between business partners, Functional BAs, platform teams, developers, vendors, solution architects, and IT leadership to ensure delivered solutions meet business outcomes and enterprise standards. Major Duties and Responsibilities: Each Senior BSA role is aligned to a specific enterprise value stream and is expected to develop strong end-to-end process knowledge, partner closely with business and IT stakeholders, and help ensure requirements, testing, and solutions support efficient, integrated outcomes across the full lifecycle of that value stream. The primary focus area for this position is Order to Delivery. You will lead business systems analysis for the end-to-end Order to Delivery value stream, partnering across Commercial, Customer Service, Supply Chain, Operations, and IT to improve order management, fulfillment, shipment visibility, and delivery execution using ERP system like Oracle Fusion. Shape Demand: Support and partner in the identification and prioritization of business opportunities / ideas, focusing on long-term strategic goals. Lead the cultivation and refinement of these business ideas into actionable demands, including comprehensive business cases. Process Analysis: Conduct detailed assessments of current business processes using flowcharts and analytical tools to document and help identify gaps, inefficiencies, bottlenecks, and areas for improvement which can be addressed using technology. Business Requirements: Lead the elicitation and documentation of complex, cross-functional business requirements for corporate and strategic priority initiatives. Quality Assurance: Ensure business requirements are met by partnering with the QA team in Blackbox testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution. Identify potential risks and develop mitigation strategies to ensure project success. Engage in post-implementation reviews to identify lessons learned and drive continuous improvement. Stakeholder Communication: Facilitate effective communication between business partners, delivery teams, and executive stakeholders. Mentoring and Training: Guide less experienced and new BSA team members. Also work with Training and Development to create effective training media and training plans for end users of solutions. Additional responsibilities as assigned. Education and Experience: Bachelor's degree in technology, Engineering, or Business 5-10 years of progressively increasing responsibility as a BSA Equivalent business experience, with extensive involvement in process analysis, process design and documentation Involvement in complex, large scale and high impact projects/platform implementations that add significant business value. Demonstrated experience supporting end-to-end Order to Delivery processes, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, and delivery execution. Hands-on experience leading business process analysis, current/future-state mapping, and value stream optimization initiatives within Order to Delivery. Experience of eliciting, documenting, and managing complex requirements that span multiple systems and teams, with a focus on improving flow, visibility, and data quality. Experience working with ERP Order to Delivery modules supporting Order Management, Inventory, Shipping, Transportation, and related fulfillment processes strongly preferred. Knowledge and Skills: Demonstrate deep expertise in the end-to-end Order to Delivery (OTD) process, including order capture, order management, fulfillment, shipping, transportation, and delivery execution. Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools. Has direct participation and experience with multiple software platform implementations. Strong ability to partner across Commercial, Customer Service, Supply Chain, Operations, and Logistics to translate business needs into integrated, cross-functional requirements. Proven leadership of UAT planning and execution for Order to Delivery solutions, including test strategy, defect management, and business signoff. Understanding of upstream and downstream integrations (e.g., CRM, EDI, warehouse management, shipping, and transportation systems) and their impact on the Order to Delivery lifecycle. Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc) preferred. Understanding data systems, databases, software development life cycle, and information and application architecture. Experience leading the development of UAT and QA testing plans and cases. Ability to learn and adapt to new software and technology. Project management skills a plus. Excellent interpersonal skills. Why Join Us: Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses. We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves. When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work. As part of our team, your future is limited only by how much you're willing to push yourself to get there. We invest in your growth because you invest in ours. Ventura Foods offers career growth opportunities as well as competitive compensation and benefits: Medical, Prescription, Dental, & Vision - coverage beginning on your 1st day for eligible employees Profit Sharing and 401(k) matching (after eligible criteria is met) Paid Vacation, Sick Time, and Holidays Employee Appreciation Events and Employee Assistance Programs Salary Base Range of $103,685.00 - $134,453.55 The "base salary range" provided above is a good faith estimate of what we expect to pay for this position in the specified markets. Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography. Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time. Diversity & Inclusion: Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values. We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace. Ventura Foods is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Employment Type: Salaried Work Arrangement: Hybrid Relocation package available to eligible candidates Position Summary: The Senior Business Systems Analyst (Sr BSA) bridges business needs and technology solutions by leading business analysis, process discovery, requirements definition, stakeholder alignment, testing coordination, and deployment readiness for both small and complex initiatives. This role has a primary focus on Order to Delivery, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, shipment visibility, and delivery execution. In ERP and integrated-platform environments, the Sr BSA applies an end-to-end value stream mindset, partnering across Commercial, Customer Service, Supply Chain, Operations, Logistics, and IT to improve process flow, data quality, system integration, testing readiness, user adoption, and business outcomes across the full Order to Delivery lifecycle. As a member of the Business Engagement Team, the Sr BSA serves as a key liaison between business partners, Functional BAs, platform teams, developers, vendors, solution architects, and IT leadership to ensure delivered solutions meet business outcomes and enterprise standards. Major Duties and Responsibilities: Each Senior BSA role is aligned to a specific enterprise value stream and is expected to develop strong end-to-end process knowledge, partner closely with business and IT stakeholders, and help ensure requirements, testing, and solutions support efficient, integrated outcomes across the full lifecycle of that value stream. The primary focus area for this position is Order to Delivery. You will lead business systems analysis for the end-to-end Order to Delivery value stream, partnering across Commercial, Customer Service, Supply Chain, Operations, and IT to improve order management, fulfillment, shipment visibility, and delivery execution using ERP system like Oracle Fusion. Shape Demand: Support and partner in the identification and prioritization of business opportunities / ideas, focusing on long-term strategic goals. Lead the cultivation and refinement of these business ideas into actionable demands, including comprehensive business cases. Process Analysis: Conduct detailed assessments of current business processes using flowcharts and analytical tools to document and help identify gaps, inefficiencies, bottlenecks, and areas for improvement which can be addressed using technology. Business Requirements: Lead the elicitation and documentation of complex, cross-functional business requirements for corporate and strategic priority initiatives. Quality Assurance: Ensure business requirements are met by partnering with the QA team in Blackbox testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution. Identify potential risks and develop mitigation strategies to ensure project success. Engage in post-implementation reviews to identify lessons learned and drive continuous improvement. Stakeholder Communication: Facilitate effective communication between business partners, delivery teams, and executive stakeholders. Mentoring and Training: Guide less experienced and new BSA team members. Also work with Training and Development to create effective training media and training plans for end users of solutions. Additional responsibilities as assigned. Education and Experience: Bachelor's degree in technology, Engineering, or Business 5-10 years of progressively increasing responsibility as a BSA Equivalent business experience, with extensive involvement in process analysis, process design and documentation Involvement in complex, large scale and high impact projects/platform implementations that add significant business value. Demonstrated experience supporting end-to-end Order to Delivery processes, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, and delivery execution. Hands-on experience leading business process analysis, current/future-state mapping, and value stream optimization initiatives within Order to Delivery. Experience of eliciting, documenting, and managing complex requirements that span multiple systems and teams, with a focus on improving flow, visibility, and data quality. Experience working with ERP Order to Delivery modules supporting Order Management, Inventory, Shipping, Transportation, and related fulfillment processes strongly preferred. Knowledge and Skills: Demonstrate deep expertise in the end-to-end Order to Delivery (OTD) process, including order capture, order management, fulfillment, shipping, transportation, and delivery execution. Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools. Has direct participation and experience with multiple software platform implementations. Strong ability to partner across Commercial, Customer Service, Supply Chain, Operations, and Logistics to translate business needs into integrated, cross-functional requirements. Proven leadership of UAT planning and execution for Order to Delivery solutions, including test strategy, defect management, and business signoff. Understanding of upstream and downstream integrations (e.g., CRM, EDI, warehouse management, shipping, and transportation systems) and their impact on the Order to Delivery lifecycle. Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc) preferred. Understanding data systems, databases, software development life cycle, and information and application architecture. Experience leading the development of UAT and QA testing plans and cases. Ability to learn and adapt to new software and technology. Project management skills a plus. Excellent interpersonal skills. Why Join Us: Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses. We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves. When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work. As part of our team, your future is limited only by how much you're willing to push yourself to get there. We invest in your growth because you invest in ours. Ventura Foods offers career growth opportunities as well as competitive compensation and benefits: Medical, Prescription, Dental, & Vision - coverage beginning on your 1st day for eligible employees Profit Sharing and 401(k) matching (after eligible criteria is met) Paid Vacation, Sick Time, and Holidays Employee Appreciation Events and Employee Assistance Programs Salary Base Range of $103,685.00 - $134,453.55 The "base salary range" provided above is a good faith estimate of what we expect to pay for this position in the specified markets. Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography. Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time. Diversity & Inclusion: Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values. We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace. Ventura Foods is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
08/06/2026
Full time
Employment Type: Salaried Work Arrangement: Hybrid Relocation package available to eligible candidates Position Summary: The Senior Business Systems Analyst (Sr BSA) bridges business needs and technology solutions by leading business analysis, process discovery, requirements definition, stakeholder alignment, testing coordination, and deployment readiness for both small and complex initiatives. This role has a primary focus on Order to Delivery, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, shipment visibility, and delivery execution. In ERP and integrated-platform environments, the Sr BSA applies an end-to-end value stream mindset, partnering across Commercial, Customer Service, Supply Chain, Operations, Logistics, and IT to improve process flow, data quality, system integration, testing readiness, user adoption, and business outcomes across the full Order to Delivery lifecycle. As a member of the Business Engagement Team, the Sr BSA serves as a key liaison between business partners, Functional BAs, platform teams, developers, vendors, solution architects, and IT leadership to ensure delivered solutions meet business outcomes and enterprise standards. Major Duties and Responsibilities: Each Senior BSA role is aligned to a specific enterprise value stream and is expected to develop strong end-to-end process knowledge, partner closely with business and IT stakeholders, and help ensure requirements, testing, and solutions support efficient, integrated outcomes across the full lifecycle of that value stream. The primary focus area for this position is Order to Delivery. You will lead business systems analysis for the end-to-end Order to Delivery value stream, partnering across Commercial, Customer Service, Supply Chain, Operations, and IT to improve order management, fulfillment, shipment visibility, and delivery execution using ERP system like Oracle Fusion. Shape Demand: Support and partner in the identification and prioritization of business opportunities / ideas, focusing on long-term strategic goals. Lead the cultivation and refinement of these business ideas into actionable demands, including comprehensive business cases. Process Analysis: Conduct detailed assessments of current business processes using flowcharts and analytical tools to document and help identify gaps, inefficiencies, bottlenecks, and areas for improvement which can be addressed using technology. Business Requirements: Lead the elicitation and documentation of complex, cross-functional business requirements for corporate and strategic priority initiatives. Quality Assurance: Ensure business requirements are met by partnering with the QA team in Blackbox testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution. Identify potential risks and develop mitigation strategies to ensure project success. Engage in post-implementation reviews to identify lessons learned and drive continuous improvement. Stakeholder Communication: Facilitate effective communication between business partners, delivery teams, and executive stakeholders. Mentoring and Training: Guide less experienced and new BSA team members. Also work with Training and Development to create effective training media and training plans for end users of solutions. Additional responsibilities as assigned. Education and Experience: Bachelor's degree in technology, Engineering, or Business 5-10 years of progressively increasing responsibility as a BSA Equivalent business experience, with extensive involvement in process analysis, process design and documentation Involvement in complex, large scale and high impact projects/platform implementations that add significant business value. Demonstrated experience supporting end-to-end Order to Delivery processes, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, and delivery execution. Hands-on experience leading business process analysis, current/future-state mapping, and value stream optimization initiatives within Order to Delivery. Experience of eliciting, documenting, and managing complex requirements that span multiple systems and teams, with a focus on improving flow, visibility, and data quality. Experience working with ERP Order to Delivery modules supporting Order Management, Inventory, Shipping, Transportation, and related fulfillment processes strongly preferred. Knowledge and Skills: Demonstrate deep expertise in the end-to-end Order to Delivery (OTD) process, including order capture, order management, fulfillment, shipping, transportation, and delivery execution. Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools. Has direct participation and experience with multiple software platform implementations. Strong ability to partner across Commercial, Customer Service, Supply Chain, Operations, and Logistics to translate business needs into integrated, cross-functional requirements. Proven leadership of UAT planning and execution for Order to Delivery solutions, including test strategy, defect management, and business signoff. Understanding of upstream and downstream integrations (e.g., CRM, EDI, warehouse management, shipping, and transportation systems) and their impact on the Order to Delivery lifecycle. Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc) preferred. Understanding data systems, databases, software development life cycle, and information and application architecture. Experience leading the development of UAT and QA testing plans and cases. Ability to learn and adapt to new software and technology. Project management skills a plus. Excellent interpersonal skills. Why Join Us: Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses. We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves. When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work. As part of our team, your future is limited only by how much you're willing to push yourself to get there. We invest in your growth because you invest in ours. Ventura Foods offers career growth opportunities as well as competitive compensation and benefits: Medical, Prescription, Dental, & Vision - coverage beginning on your 1st day for eligible employees Profit Sharing and 401(k) matching (after eligible criteria is met) Paid Vacation, Sick Time, and Holidays Employee Appreciation Events and Employee Assistance Programs Salary Base Range of $103,685.00 - $134,453.55 The "base salary range" provided above is a good faith estimate of what we expect to pay for this position in the specified markets. Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography. Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time. Diversity & Inclusion: Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values. We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace. Ventura Foods is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Overview About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 14 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You'll do As a WMS Application Analyst I, you will be supporting and enhancing our Warehouse Management Systems (WMS), specifically focusing on HighJump, Körber, and Infios platforms. This role will work closely with the business, operations, IT, and vendors partners to ensure optimal system performance, provide user support, and participate in the analysis, configuration, and testing of system changes. Provide first-line application support for WMS-related issues across HighJump/Körber/Infios platforms. Analyze, troubleshoot, and resolve user-reported incidents and system errors in a timely and efficient manner. Collaborate with business stakeholders to gather and document requirements for minor enhancements and configuration changes. Assist in system configuration, user access management, and basic workflow customization. Participate in testing efforts for new WMS releases, patches, or enhancements including writing test scripts and validating functionality. Create and maintain user documentation, standard operating procedures, and training materials. Work closely with warehouse and logistics teams to ensure smooth day-to-day WMS operations. Monitor and analyze WMS performance and support proactive system health checks. Support project initiatives related to system upgrades, new functionality, or process improvements. Escalate complex issues to senior analysts or vendors, following change control processes and documentation standards. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. This role may require occasional travel to distribution centers or warehouses. On-call rotation or after-hours support may be required during critical periods (e.g., system go-lives or peak seasons). Perform other duties as assigned. Supervisory Responsibilities None Qualifications Essential Qualities for Success At least 1-5 years of experience supporting or administering WMS platforms, preferably HighJump, Körber, or Infios, and a bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or related education. Exposure to configuration and customization of HighJump/Körber workflows or screens. Experience working in a distribution center or retail warehouse environment. Basic understanding of APIs, EDI, or middleware integration tools. Familiarity with systems ingetration (e.g. ERP, TMS, RF devices) is preferred. Basic knowledge of SQL and experience with data queries ro reporting tools is a plus. Strong problem solving skills and ability to work independently with attention to detail. Excellent verbal and written interpersonal and communication skills. Customer focused mindset. Physical Requirements Ability to maintain a seated or standing position for extended durations. Capability to lift 15 pounds periodically. Ability to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $56,000 - $74,060 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here Min Max We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
08/06/2026
Full time
Overview About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 14 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You'll do As a WMS Application Analyst I, you will be supporting and enhancing our Warehouse Management Systems (WMS), specifically focusing on HighJump, Körber, and Infios platforms. This role will work closely with the business, operations, IT, and vendors partners to ensure optimal system performance, provide user support, and participate in the analysis, configuration, and testing of system changes. Provide first-line application support for WMS-related issues across HighJump/Körber/Infios platforms. Analyze, troubleshoot, and resolve user-reported incidents and system errors in a timely and efficient manner. Collaborate with business stakeholders to gather and document requirements for minor enhancements and configuration changes. Assist in system configuration, user access management, and basic workflow customization. Participate in testing efforts for new WMS releases, patches, or enhancements including writing test scripts and validating functionality. Create and maintain user documentation, standard operating procedures, and training materials. Work closely with warehouse and logistics teams to ensure smooth day-to-day WMS operations. Monitor and analyze WMS performance and support proactive system health checks. Support project initiatives related to system upgrades, new functionality, or process improvements. Escalate complex issues to senior analysts or vendors, following change control processes and documentation standards. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. This role may require occasional travel to distribution centers or warehouses. On-call rotation or after-hours support may be required during critical periods (e.g., system go-lives or peak seasons). Perform other duties as assigned. Supervisory Responsibilities None Qualifications Essential Qualities for Success At least 1-5 years of experience supporting or administering WMS platforms, preferably HighJump, Körber, or Infios, and a bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or related education. Exposure to configuration and customization of HighJump/Körber workflows or screens. Experience working in a distribution center or retail warehouse environment. Basic understanding of APIs, EDI, or middleware integration tools. Familiarity with systems ingetration (e.g. ERP, TMS, RF devices) is preferred. Basic knowledge of SQL and experience with data queries ro reporting tools is a plus. Strong problem solving skills and ability to work independently with attention to detail. Excellent verbal and written interpersonal and communication skills. Customer focused mindset. Physical Requirements Ability to maintain a seated or standing position for extended durations. Capability to lift 15 pounds periodically. Ability to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $56,000 - $74,060 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here Min Max We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
Overview About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 14 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You'll do As a WMS Application Analyst I, you will be supporting and enhancing our Warehouse Management Systems (WMS), specifically focusing on HighJump, Körber, and Infios platforms. This role will work closely with the business, operations, IT, and vendors partners to ensure optimal system performance, provide user support, and participate in the analysis, configuration, and testing of system changes. Provide first-line application support for WMS-related issues across HighJump/Körber/Infios platforms. Analyze, troubleshoot, and resolve user-reported incidents and system errors in a timely and efficient manner. Collaborate with business stakeholders to gather and document requirements for minor enhancements and configuration changes. Assist in system configuration, user access management, and basic workflow customization. Participate in testing efforts for new WMS releases, patches, or enhancements including writing test scripts and validating functionality. Create and maintain user documentation, standard operating procedures, and training materials. Work closely with warehouse and logistics teams to ensure smooth day-to-day WMS operations. Monitor and analyze WMS performance and support proactive system health checks. Support project initiatives related to system upgrades, new functionality, or process improvements. Escalate complex issues to senior analysts or vendors, following change control processes and documentation standards. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. This role may require occasional travel to distribution centers or warehouses. On-call rotation or after-hours support may be required during critical periods (e.g., system go-lives or peak seasons). Perform other duties as assigned. Supervisory Responsibilities None Qualifications Essential Qualities for Success At least 1-5 years of experience supporting or administering WMS platforms, preferably HighJump, Körber, or Infios, and a bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or related education. Exposure to configuration and customization of HighJump/Körber workflows or screens. Experience working in a distribution center or retail warehouse environment. Basic understanding of APIs, EDI, or middleware integration tools. Familiarity with systems ingetration (e.g. ERP, TMS, RF devices) is preferred. Basic knowledge of SQL and experience with data queries ro reporting tools is a plus. Strong problem solving skills and ability to work independently with attention to detail. Excellent verbal and written interpersonal and communication skills. Customer focused mindset. Physical Requirements Ability to maintain a seated or standing position for extended durations. Capability to lift 15 pounds periodically. Ability to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $56,000 - $74,060 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here Min Max We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
08/06/2026
Full time
Overview About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 14 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You'll do As a WMS Application Analyst I, you will be supporting and enhancing our Warehouse Management Systems (WMS), specifically focusing on HighJump, Körber, and Infios platforms. This role will work closely with the business, operations, IT, and vendors partners to ensure optimal system performance, provide user support, and participate in the analysis, configuration, and testing of system changes. Provide first-line application support for WMS-related issues across HighJump/Körber/Infios platforms. Analyze, troubleshoot, and resolve user-reported incidents and system errors in a timely and efficient manner. Collaborate with business stakeholders to gather and document requirements for minor enhancements and configuration changes. Assist in system configuration, user access management, and basic workflow customization. Participate in testing efforts for new WMS releases, patches, or enhancements including writing test scripts and validating functionality. Create and maintain user documentation, standard operating procedures, and training materials. Work closely with warehouse and logistics teams to ensure smooth day-to-day WMS operations. Monitor and analyze WMS performance and support proactive system health checks. Support project initiatives related to system upgrades, new functionality, or process improvements. Escalate complex issues to senior analysts or vendors, following change control processes and documentation standards. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. This role may require occasional travel to distribution centers or warehouses. On-call rotation or after-hours support may be required during critical periods (e.g., system go-lives or peak seasons). Perform other duties as assigned. Supervisory Responsibilities None Qualifications Essential Qualities for Success At least 1-5 years of experience supporting or administering WMS platforms, preferably HighJump, Körber, or Infios, and a bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or related education. Exposure to configuration and customization of HighJump/Körber workflows or screens. Experience working in a distribution center or retail warehouse environment. Basic understanding of APIs, EDI, or middleware integration tools. Familiarity with systems ingetration (e.g. ERP, TMS, RF devices) is preferred. Basic knowledge of SQL and experience with data queries ro reporting tools is a plus. Strong problem solving skills and ability to work independently with attention to detail. Excellent verbal and written interpersonal and communication skills. Customer focused mindset. Physical Requirements Ability to maintain a seated or standing position for extended durations. Capability to lift 15 pounds periodically. Ability to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $56,000 - $74,060 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here Min Max We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
Disney Entertainment and ESPN Product & Technology
New York, New York
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world . Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally . Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Data Product team is seeking a Senior Product Manager II to drive measurement strategy and analytics instrumentation across ESPN's portfolio of digital products. The team sits at the intersection of the analytics and business teams who depend on trusted data and the engineering teams who build the systems that produce it - and this role is where those worlds meet. You'll own instrumentation outcomes across ESPN digital products driving measurement strategy, schema design, and end-to-end delivery across web, mobile, and connected TV. The scope runs the full lifecycle: from defining what gets measured and why, through implementation and validation support, to ensuring downstream teams have the reliable, well-documented data they can build on. Own data collection outcomes for ESPN's digital products - accountable for completeness, accuracy, and usability across your instrumentation domain. Define what gets measured, why it matters, and how behavioral signals and event schemas serve analytics, reporting, and experimentation needs. Convert stakeholder questions into precise instrumentation specs - events, parameters, identifiers, schemas - that engineers can implement without ambiguity across platforms. Drive instrumentation from discovery through launch, orchestrating delivery across Product Engineering, Analytics Engineering, QA, and Platform partners. Work directly with engineering to ensure instrumentation is implemented correctly and meets platform standards - the bridge between measurement intent and technical reality. Configure and operate the analytics platform stack hands-on: implementation, maintenance, and optimization to support reliable, self-service analysis. Proactively identify instrumentation gaps and drive resolution through sharper specs, stronger validation, and tight coordination with engineering and QA. Use data to audit tagging and tracking health, surface improvement opportunities, and shape future measurement decisions. Mentor peer PMs and share instrumentation expertise across the team. You bring deep technical fluency in data collection and instrumentation, strong judgment about what measurement actually matters, and the communication skills to align engineers, analysts, and business leaders. You hold yourself to a standard of data quality that makes the difference between insights organizations trust and data they work around. Basic Qualifications 7 years or more in analytics instrumentation, data product management, or analytics engineering - with a track record of owning outcomes, not just executing tasks Deep hands-on experience designing event-based data models and instrumentation schemas across web, mobile, and connected TV - including event taxonomies, parameter design, identifier strategies, and implementable data contracts Ability to translate ambiguous business questions into precise instrumentation specifications - closing the gap between what stakeholders need to know and what engineers build SQL fluency and hands-on experience in cloud data platforms (Snowflake, Databricks, BigQuery , or equivalent) to validate data quality, investigate anomalies, and own your analysis Experience configuring and operating enterprise analytics platforms at scale - owning implementation, validation, and maintenance, not just strategy Proven ability to orchestrate cross-functional instrumentation delivery across Product Engineering, Analytics, QA, and platform partners A bias for action and an ownership mindset: you solve problems end-to-end and are equally comfortable debugging a data issue and presenting measurement strategy to senior leadership You use AI-enabled tools as a genuine force multiplier - this is how you work, not a skill you're developing Clear, crisp communication: precise technical specs, accessible explanations of instrumentation tradeoffs for non-technical stakeholders, and the ability to influence across engineering, product and analytics Preferred Qualifications Experience with sports, media, or direct-to-consumer digital products at scale Hands-on experience implementing solutions from Adobe's Customer Experience (CX) Analytics suite - Adobe Analytics, Customer Journey Analytics, or Adobe Experience Platform - at enterprise scale Expert understanding of media industry measurement solutions (Nielsen, Comscore ) and how they're implemented and integrated within a major media organization Familiarity with event-driven architectures or streaming data infrastructure and their connection to downstream analytics Experience enabling self-service analytics at scale through standardized metrics frameworks, reporting taxonomies, or dashboarding solutions Working knowledge of data governance, privacy, and consent frameworks (GDPR, CCPA) and their practical implications for instrumentation design Required Education Bachelor's degree in computer science, Engineering, Business, Analytics, or related field, or equivalent practical experience. The hiring range for this position in Bristol, CT is $155,700 - $208,700 and New York City, NY is $163,100 - $218,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/06/2026
Full time
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world . Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally . Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Data Product team is seeking a Senior Product Manager II to drive measurement strategy and analytics instrumentation across ESPN's portfolio of digital products. The team sits at the intersection of the analytics and business teams who depend on trusted data and the engineering teams who build the systems that produce it - and this role is where those worlds meet. You'll own instrumentation outcomes across ESPN digital products driving measurement strategy, schema design, and end-to-end delivery across web, mobile, and connected TV. The scope runs the full lifecycle: from defining what gets measured and why, through implementation and validation support, to ensuring downstream teams have the reliable, well-documented data they can build on. Own data collection outcomes for ESPN's digital products - accountable for completeness, accuracy, and usability across your instrumentation domain. Define what gets measured, why it matters, and how behavioral signals and event schemas serve analytics, reporting, and experimentation needs. Convert stakeholder questions into precise instrumentation specs - events, parameters, identifiers, schemas - that engineers can implement without ambiguity across platforms. Drive instrumentation from discovery through launch, orchestrating delivery across Product Engineering, Analytics Engineering, QA, and Platform partners. Work directly with engineering to ensure instrumentation is implemented correctly and meets platform standards - the bridge between measurement intent and technical reality. Configure and operate the analytics platform stack hands-on: implementation, maintenance, and optimization to support reliable, self-service analysis. Proactively identify instrumentation gaps and drive resolution through sharper specs, stronger validation, and tight coordination with engineering and QA. Use data to audit tagging and tracking health, surface improvement opportunities, and shape future measurement decisions. Mentor peer PMs and share instrumentation expertise across the team. You bring deep technical fluency in data collection and instrumentation, strong judgment about what measurement actually matters, and the communication skills to align engineers, analysts, and business leaders. You hold yourself to a standard of data quality that makes the difference between insights organizations trust and data they work around. Basic Qualifications 7 years or more in analytics instrumentation, data product management, or analytics engineering - with a track record of owning outcomes, not just executing tasks Deep hands-on experience designing event-based data models and instrumentation schemas across web, mobile, and connected TV - including event taxonomies, parameter design, identifier strategies, and implementable data contracts Ability to translate ambiguous business questions into precise instrumentation specifications - closing the gap between what stakeholders need to know and what engineers build SQL fluency and hands-on experience in cloud data platforms (Snowflake, Databricks, BigQuery , or equivalent) to validate data quality, investigate anomalies, and own your analysis Experience configuring and operating enterprise analytics platforms at scale - owning implementation, validation, and maintenance, not just strategy Proven ability to orchestrate cross-functional instrumentation delivery across Product Engineering, Analytics, QA, and platform partners A bias for action and an ownership mindset: you solve problems end-to-end and are equally comfortable debugging a data issue and presenting measurement strategy to senior leadership You use AI-enabled tools as a genuine force multiplier - this is how you work, not a skill you're developing Clear, crisp communication: precise technical specs, accessible explanations of instrumentation tradeoffs for non-technical stakeholders, and the ability to influence across engineering, product and analytics Preferred Qualifications Experience with sports, media, or direct-to-consumer digital products at scale Hands-on experience implementing solutions from Adobe's Customer Experience (CX) Analytics suite - Adobe Analytics, Customer Journey Analytics, or Adobe Experience Platform - at enterprise scale Expert understanding of media industry measurement solutions (Nielsen, Comscore ) and how they're implemented and integrated within a major media organization Familiarity with event-driven architectures or streaming data infrastructure and their connection to downstream analytics Experience enabling self-service analytics at scale through standardized metrics frameworks, reporting taxonomies, or dashboarding solutions Working knowledge of data governance, privacy, and consent frameworks (GDPR, CCPA) and their practical implications for instrumentation design Required Education Bachelor's degree in computer science, Engineering, Business, Analytics, or related field, or equivalent practical experience. The hiring range for this position in Bristol, CT is $155,700 - $208,700 and New York City, NY is $163,100 - $218,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
08/06/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Disney Entertainment and ESPN Product & Technology
Bristol, Connecticut
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world . Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally . Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Data Product team is seeking a Senior Product Manager II to drive measurement strategy and analytics instrumentation across ESPN's portfolio of digital products. The team sits at the intersection of the analytics and business teams who depend on trusted data and the engineering teams who build the systems that produce it - and this role is where those worlds meet. You'll own instrumentation outcomes across ESPN digital products driving measurement strategy, schema design, and end-to-end delivery across web, mobile, and connected TV. The scope runs the full lifecycle: from defining what gets measured and why, through implementation and validation support, to ensuring downstream teams have the reliable, well-documented data they can build on. Own data collection outcomes for ESPN's digital products - accountable for completeness, accuracy, and usability across your instrumentation domain. Define what gets measured, why it matters, and how behavioral signals and event schemas serve analytics, reporting, and experimentation needs. Convert stakeholder questions into precise instrumentation specs - events, parameters, identifiers, schemas - that engineers can implement without ambiguity across platforms. Drive instrumentation from discovery through launch, orchestrating delivery across Product Engineering, Analytics Engineering, QA, and Platform partners. Work directly with engineering to ensure instrumentation is implemented correctly and meets platform standards - the bridge between measurement intent and technical reality. Configure and operate the analytics platform stack hands-on: implementation, maintenance, and optimization to support reliable, self-service analysis. Proactively identify instrumentation gaps and drive resolution through sharper specs, stronger validation, and tight coordination with engineering and QA. Use data to audit tagging and tracking health, surface improvement opportunities, and shape future measurement decisions. Mentor peer PMs and share instrumentation expertise across the team. You bring deep technical fluency in data collection and instrumentation, strong judgment about what measurement actually matters, and the communication skills to align engineers, analysts, and business leaders. You hold yourself to a standard of data quality that makes the difference between insights organizations trust and data they work around. Basic Qualifications 7 years or more in analytics instrumentation, data product management, or analytics engineering - with a track record of owning outcomes, not just executing tasks Deep hands-on experience designing event-based data models and instrumentation schemas across web, mobile, and connected TV - including event taxonomies, parameter design, identifier strategies, and implementable data contracts Ability to translate ambiguous business questions into precise instrumentation specifications - closing the gap between what stakeholders need to know and what engineers build SQL fluency and hands-on experience in cloud data platforms (Snowflake, Databricks, BigQuery , or equivalent) to validate data quality, investigate anomalies, and own your analysis Experience configuring and operating enterprise analytics platforms at scale - owning implementation, validation, and maintenance, not just strategy Proven ability to orchestrate cross-functional instrumentation delivery across Product Engineering, Analytics, QA, and platform partners A bias for action and an ownership mindset: you solve problems end-to-end and are equally comfortable debugging a data issue and presenting measurement strategy to senior leadership You use AI-enabled tools as a genuine force multiplier - this is how you work, not a skill you're developing Clear, crisp communication: precise technical specs, accessible explanations of instrumentation tradeoffs for non-technical stakeholders, and the ability to influence across engineering, product and analytics Preferred Qualifications Experience with sports, media, or direct-to-consumer digital products at scale Hands-on experience implementing solutions from Adobe's Customer Experience (CX) Analytics suite - Adobe Analytics, Customer Journey Analytics, or Adobe Experience Platform - at enterprise scale Expert understanding of media industry measurement solutions (Nielsen, Comscore ) and how they're implemented and integrated within a major media organization Familiarity with event-driven architectures or streaming data infrastructure and their connection to downstream analytics Experience enabling self-service analytics at scale through standardized metrics frameworks, reporting taxonomies, or dashboarding solutions Working knowledge of data governance, privacy, and consent frameworks (GDPR, CCPA) and their practical implications for instrumentation design Required Education Bachelor's degree in computer science, Engineering, Business, Analytics, or related field, or equivalent practical experience. The hiring range for this position in Bristol, CT is $155,700 - $208,700 and New York City, NY is $163,100 - $218,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/06/2026
Full time
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world . Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally . Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Data Product team is seeking a Senior Product Manager II to drive measurement strategy and analytics instrumentation across ESPN's portfolio of digital products. The team sits at the intersection of the analytics and business teams who depend on trusted data and the engineering teams who build the systems that produce it - and this role is where those worlds meet. You'll own instrumentation outcomes across ESPN digital products driving measurement strategy, schema design, and end-to-end delivery across web, mobile, and connected TV. The scope runs the full lifecycle: from defining what gets measured and why, through implementation and validation support, to ensuring downstream teams have the reliable, well-documented data they can build on. Own data collection outcomes for ESPN's digital products - accountable for completeness, accuracy, and usability across your instrumentation domain. Define what gets measured, why it matters, and how behavioral signals and event schemas serve analytics, reporting, and experimentation needs. Convert stakeholder questions into precise instrumentation specs - events, parameters, identifiers, schemas - that engineers can implement without ambiguity across platforms. Drive instrumentation from discovery through launch, orchestrating delivery across Product Engineering, Analytics Engineering, QA, and Platform partners. Work directly with engineering to ensure instrumentation is implemented correctly and meets platform standards - the bridge between measurement intent and technical reality. Configure and operate the analytics platform stack hands-on: implementation, maintenance, and optimization to support reliable, self-service analysis. Proactively identify instrumentation gaps and drive resolution through sharper specs, stronger validation, and tight coordination with engineering and QA. Use data to audit tagging and tracking health, surface improvement opportunities, and shape future measurement decisions. Mentor peer PMs and share instrumentation expertise across the team. You bring deep technical fluency in data collection and instrumentation, strong judgment about what measurement actually matters, and the communication skills to align engineers, analysts, and business leaders. You hold yourself to a standard of data quality that makes the difference between insights organizations trust and data they work around. Basic Qualifications 7 years or more in analytics instrumentation, data product management, or analytics engineering - with a track record of owning outcomes, not just executing tasks Deep hands-on experience designing event-based data models and instrumentation schemas across web, mobile, and connected TV - including event taxonomies, parameter design, identifier strategies, and implementable data contracts Ability to translate ambiguous business questions into precise instrumentation specifications - closing the gap between what stakeholders need to know and what engineers build SQL fluency and hands-on experience in cloud data platforms (Snowflake, Databricks, BigQuery , or equivalent) to validate data quality, investigate anomalies, and own your analysis Experience configuring and operating enterprise analytics platforms at scale - owning implementation, validation, and maintenance, not just strategy Proven ability to orchestrate cross-functional instrumentation delivery across Product Engineering, Analytics, QA, and platform partners A bias for action and an ownership mindset: you solve problems end-to-end and are equally comfortable debugging a data issue and presenting measurement strategy to senior leadership You use AI-enabled tools as a genuine force multiplier - this is how you work, not a skill you're developing Clear, crisp communication: precise technical specs, accessible explanations of instrumentation tradeoffs for non-technical stakeholders, and the ability to influence across engineering, product and analytics Preferred Qualifications Experience with sports, media, or direct-to-consumer digital products at scale Hands-on experience implementing solutions from Adobe's Customer Experience (CX) Analytics suite - Adobe Analytics, Customer Journey Analytics, or Adobe Experience Platform - at enterprise scale Expert understanding of media industry measurement solutions (Nielsen, Comscore ) and how they're implemented and integrated within a major media organization Familiarity with event-driven architectures or streaming data infrastructure and their connection to downstream analytics Experience enabling self-service analytics at scale through standardized metrics frameworks, reporting taxonomies, or dashboarding solutions Working knowledge of data governance, privacy, and consent frameworks (GDPR, CCPA) and their practical implications for instrumentation design Required Education Bachelor's degree in computer science, Engineering, Business, Analytics, or related field, or equivalent practical experience. The hiring range for this position in Bristol, CT is $155,700 - $208,700 and New York City, NY is $163,100 - $218,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Senior Lead AI Engineer (MLXT) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. As a Senior Lead AI Engineer, you will drive critical technical initiatives that shape the future of enterprise AIML infrastructure targeted to transform the business analysis experience in a highly regulated environment. You will play a pivotal role in modernizing our core Analyst & AIML workflow orchestration layer and user interface, integrating frontier generative AI capabilities and self-serve tooling to enable no-code/low-code, well-governed model development for business domain experts. In this role, you will: Modernize Workflows: Advance the orchestration layer and UI with generative AI capabilities and self-serve tooling to democratize AI development through governed, low-code/no-code tools for business domain experts. Build Agentic-Driven Infrastructure: Modernize our platform services with agentic infrastructure that is reliable, scalable, secure, and seamlessly adheres to enterprise guardrails. Drive AutoML Innovation: Scale enterprise-grade managed AutoML offerings for tabular and time-series data to radically reduce solution time-to-market from weeks to days. Engineer AI-Driven Controls: Evolve the core component marketplace by engineering cutting-edge, automated governance frameworks The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
08/06/2026
Full time
Senior Lead AI Engineer (MLXT) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. As a Senior Lead AI Engineer, you will drive critical technical initiatives that shape the future of enterprise AIML infrastructure targeted to transform the business analysis experience in a highly regulated environment. You will play a pivotal role in modernizing our core Analyst & AIML workflow orchestration layer and user interface, integrating frontier generative AI capabilities and self-serve tooling to enable no-code/low-code, well-governed model development for business domain experts. In this role, you will: Modernize Workflows: Advance the orchestration layer and UI with generative AI capabilities and self-serve tooling to democratize AI development through governed, low-code/no-code tools for business domain experts. Build Agentic-Driven Infrastructure: Modernize our platform services with agentic infrastructure that is reliable, scalable, secure, and seamlessly adheres to enterprise guardrails. Drive AutoML Innovation: Scale enterprise-grade managed AutoML offerings for tabular and time-series data to radically reduce solution time-to-market from weeks to days. Engineer AI-Driven Controls: Evolve the core component marketplace by engineering cutting-edge, automated governance frameworks The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
We are seeking an experienced Senior Business Systems Analyst for a hybrid position in Sacramento, California, supporting large-scale IT initiatives for a government client. The ideal candidate will have strong experience in systems analysis, application support, and project delivery in complex environments. Familiarity with California public sector processes, including the Department of Technology's Project Approval Lifecycle (PAL), is highly preferred. Business Analysis & Requirements Strong business acumen and ability to serve as a strategic partner to business stakeholders, ensuring technology solutions align with organizational objectives and deliver measurable business value. Lead discovery sessions, stakeholder interviews, and cross-functional workshops to understand business objectives and operational needs. Document current-state business processes and workflows to identify opportunities for improvement. Perform gap analysis and design future-state workflows that align with strategic business goals. Develop comprehensive business, functional, and non-functional requirements packages. Create user stories, acceptance criteria, and requirements traceability matrices to support successful solution delivery. Translate complex business needs into clear, actionable technical requirements. Partner with business leaders, SMEs, and technical teams to drive process optimization and informed decision-making. Required Qualifications: A minimum of five (5) years of experience applying analytical processes on IT projects valued at $2 million or more, including at least three (3) years in business systems analysis and design. At least three (3) years of progressively complex experience (including two (2) years in lead capacity) performing: Application triage and troubleshooting Business requirements elicitation and documentation Project management tasks Two (2) or more years of recent experience as a business analyst, involving one or more of the following: Documentation development Application requirements analysis Business process analysis or re-engineering Application testing or user training Three (3) or more years of experience using requirements management tools, such as JIRA. Three (3) or more years of experience analyzing legislative mandates or regulatory changes and determining impacts on system requirements. Two (2) or more years of experience working with the California Department of Technology's Project Approval Lifecycle (PAL) process, particularly in Stages 3 and 4, including preparing required documentation and artifacts. Education: Masters & bachelor's degree from a recognized college or university, or equivalent qualifying experience (9 years total if no degree).
08/06/2026
Full time
We are seeking an experienced Senior Business Systems Analyst for a hybrid position in Sacramento, California, supporting large-scale IT initiatives for a government client. The ideal candidate will have strong experience in systems analysis, application support, and project delivery in complex environments. Familiarity with California public sector processes, including the Department of Technology's Project Approval Lifecycle (PAL), is highly preferred. Business Analysis & Requirements Strong business acumen and ability to serve as a strategic partner to business stakeholders, ensuring technology solutions align with organizational objectives and deliver measurable business value. Lead discovery sessions, stakeholder interviews, and cross-functional workshops to understand business objectives and operational needs. Document current-state business processes and workflows to identify opportunities for improvement. Perform gap analysis and design future-state workflows that align with strategic business goals. Develop comprehensive business, functional, and non-functional requirements packages. Create user stories, acceptance criteria, and requirements traceability matrices to support successful solution delivery. Translate complex business needs into clear, actionable technical requirements. Partner with business leaders, SMEs, and technical teams to drive process optimization and informed decision-making. Required Qualifications: A minimum of five (5) years of experience applying analytical processes on IT projects valued at $2 million or more, including at least three (3) years in business systems analysis and design. At least three (3) years of progressively complex experience (including two (2) years in lead capacity) performing: Application triage and troubleshooting Business requirements elicitation and documentation Project management tasks Two (2) or more years of recent experience as a business analyst, involving one or more of the following: Documentation development Application requirements analysis Business process analysis or re-engineering Application testing or user training Three (3) or more years of experience using requirements management tools, such as JIRA. Three (3) or more years of experience analyzing legislative mandates or regulatory changes and determining impacts on system requirements. Two (2) or more years of experience working with the California Department of Technology's Project Approval Lifecycle (PAL) process, particularly in Stages 3 and 4, including preparing required documentation and artifacts. Education: Masters & bachelor's degree from a recognized college or university, or equivalent qualifying experience (9 years total if no degree).
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This position plays a key role in the delivery, modernization, and operational sustainment of core Entra capabilities, including hybrid identity synchronization, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform standards and operational excellence. This position serves as a senior technical resource responsible for engineering, implementing, administering, and supporting Microsoft Entra services across the enterprise. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
08/06/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This position plays a key role in the delivery, modernization, and operational sustainment of core Entra capabilities, including hybrid identity synchronization, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform standards and operational excellence. This position serves as a senior technical resource responsible for engineering, implementing, administering, and supporting Microsoft Entra services across the enterprise. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
About the job Who we are: Circuit Check is the market-leading provider of automated test systems and test fixtures for complex electronic products for the automotive, military/aerospace, medical, industrial, and computer networking industries. At Circuit Check, we believe that innovation is a must, and that a challenging and robust environment where the work is consistently new and cutting edge is the best way to foster creativity. If you are ready to further your career in a fast-paced, technology driven organization where our test designs impact products that are used by millions of people around the world every day, then we invite you to join us at Circuit Check.Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China. Primary Objective Lead the strategic development and growth of Circuit Check's most significant customer relationships in the AI/ML data center infrastructure market. Architect and execute multi-year account strategies that drive large-scale program wins, deepen executive-level partnerships, and position the company as the preferred technology partner for hyperscale and enterprise AI customers. This role does not carry a traditional sales quota; compensation includes bonus objectives tied to winning new large customers, capturing major programs, and expanding strategic account revenue. Major Areas of Accountability Strategic Account Leadership Develop and own multi-year strategic account plans for the company's largest AI/ML infrastructure customers, anticipating market shifts and positioning ahead of competitive threats Analyze customer technology roadmaps, capital expenditure patterns, and buying dynamics to identify high-value opportunities across GPU test, thermal management, power delivery, and related segments Serve as the primary executive-level interface with strategic accounts, building trusted advisor relationships with VP and C-suite decision-makers at hyperscale cloud providers, AI chipmakers, and data center operators Take decisive ownership of high-stakes negotiations, complex proposals, and multi-million-dollar program pursuits, differentiating Circuit Check solutions Cross-Functional Program Orchestration Coordinate engineering, product management and operations around customer requirements Partner with Product Line Managers to translate customer insights into product roadmap inputs aligned with AI/ML market direction Drive program management cadence for strategic accounts: pipeline reviews, executive business reviews, win/loss analysis, and quarterly assessments Market Intelligence & Growth Strategy Identify patterns in AI/ML technology adoption, supply chain shifts, and customer investment priorities that create strategic openings for Circuit Check Quantify new market opportunities through analysis of TAM, competitive dynamics, segment profitability, and technology adjacencies; present data-supported recommendations to senior leadership Build and maintain industry relationships across the AI/ML ecosystem, including suppliers, contract manufacturers, analysts, and technology partners worldwide International Business Development Develop and execute customer engagement strategies in key AI/ML hubs, with emphasis on Silicon Valley and Taiwan Navigate international business environments including multi-stakeholder decision processes and cultural dynamics across Asia-Pacific Represent the company at international conferences, trade shows, and executive briefings as an authoritative voice on AI/ML infrastructure Sales Team Collaboration & Mentorship Mentor less experienced sales team members on complex deal strategy, multi-stakeholder navigation, and executive engagement Partner with assigned account team members who maintain day-to-day relationships, providing strategic direction while developing their capabilities Collaborate with Sales Leadership to build playbooks and best practices for pursuing large AI/ML infrastructure programs Education & Experience Bachelor's degree in Engineering (Electrical, Mechanical, or related) required; MBA or advanced technical degree preferred 10+ years of progressive experience in strategic account management, business development, or program leadership in semiconductor, electronic hardware, test & measurement, data center infrastructure, or related technology sectors Track record of winning and managing multi-million-dollar programs with complex, multi-stakeholder customer organizations Strongly preferred: executive-level relationships at hyperscale cloud providers; experience in the AI/ML hardware ecosystem (GPU test/validation, liquid cooling, power distribution, rack-scale integration, or related infrastructure) International business experience preferred, especially in the Taiwan semiconductor ecosystem and/or SE Asian manufacturing Knowledge, Skills & Abilities Strategic & Analytical Thinking Ability to see patterns across complex data, customer behaviors, and market signals - and translate insights into actionable strategies and business cases Rigorous analytical skills: financial models, program economics, pricing structures, and competitive intelligence that inform decision-making Thinks several moves ahead - anticipating customer needs, competitive responses, and market evolution Organizational & Execution Leadership Natural ability to orchestrate multiple moving parts - people, timelines, resources, priorities - across complex programs and matrixed organizations Skilled at configuring cross-functional teams for maximum effectiveness, with the program management discipline to track interdependencies and keep engagements on schedule and budget Presence & Influence Commanding executive presence with confidence to lead negotiations, challenge the status quo, and drive decisions in ambiguous situations Willingness to take charge, confront difficult issues directly, and provide clear direction when the path forward is uncertain Exceptional communication skills - compelling narratives, proposals, and presentations for technical and executive audiences Industry & Technical Acumen Deep understanding of the AI/ML data center ecosystem: GPU architectures, training/inference infrastructure, thermal management, power delivery, rack integration, and test/validation Credible in technical discussions with customer engineering teams while maintaining a business-outcome focus; proficient with CRM platforms (Salesforce preferred) Compensation & Performance Structure This role does not carry a traditional sales quota. Compensation includes a competitive base salary plus bonus objectives tied to: Winning new strategic AI/ML customers and capturing large new programs with existing accounts Growth in strategic account revenue and program pipeline value Program execution milestones and customer satisfaction metrics Location & Travel Requirements Open to remote candidates in the United States, with a preference for candidates in the San Francisco Bay Area, California Travel expected up to 50%, including customer visits throughout the Bay Area, across the US, and periodic international travel to Taiwan and SE Asia Must possess a valid passport and ability to obtain required travel visas Physical Requirements These physical requirements must be performed with or without accommodation: Time split between office/home office, customer sites, and travel Ability to sit for extended periods; bend, reach, stoop, and twist as required Heavy computer use; occasional exposure to manufacturing or lab environments Ability to lift and carry up to 25 lbs This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Pay and Benefits This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. Base pay is only one element of an employee's total compensation at Circuit Check. Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance. Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution. Paid time off includes vacation and sick time along with paid holidays. A summary of benefits can be provided by request via email to . Circuit Check, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate based on identity, race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state, or local law. Because Circuit Check is a federal contractor, we participate in the E-Verify program in certain locations, as required by law . click apply for full job details
08/05/2026
Full time
About the job Who we are: Circuit Check is the market-leading provider of automated test systems and test fixtures for complex electronic products for the automotive, military/aerospace, medical, industrial, and computer networking industries. At Circuit Check, we believe that innovation is a must, and that a challenging and robust environment where the work is consistently new and cutting edge is the best way to foster creativity. If you are ready to further your career in a fast-paced, technology driven organization where our test designs impact products that are used by millions of people around the world every day, then we invite you to join us at Circuit Check.Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China. Primary Objective Lead the strategic development and growth of Circuit Check's most significant customer relationships in the AI/ML data center infrastructure market. Architect and execute multi-year account strategies that drive large-scale program wins, deepen executive-level partnerships, and position the company as the preferred technology partner for hyperscale and enterprise AI customers. This role does not carry a traditional sales quota; compensation includes bonus objectives tied to winning new large customers, capturing major programs, and expanding strategic account revenue. Major Areas of Accountability Strategic Account Leadership Develop and own multi-year strategic account plans for the company's largest AI/ML infrastructure customers, anticipating market shifts and positioning ahead of competitive threats Analyze customer technology roadmaps, capital expenditure patterns, and buying dynamics to identify high-value opportunities across GPU test, thermal management, power delivery, and related segments Serve as the primary executive-level interface with strategic accounts, building trusted advisor relationships with VP and C-suite decision-makers at hyperscale cloud providers, AI chipmakers, and data center operators Take decisive ownership of high-stakes negotiations, complex proposals, and multi-million-dollar program pursuits, differentiating Circuit Check solutions Cross-Functional Program Orchestration Coordinate engineering, product management and operations around customer requirements Partner with Product Line Managers to translate customer insights into product roadmap inputs aligned with AI/ML market direction Drive program management cadence for strategic accounts: pipeline reviews, executive business reviews, win/loss analysis, and quarterly assessments Market Intelligence & Growth Strategy Identify patterns in AI/ML technology adoption, supply chain shifts, and customer investment priorities that create strategic openings for Circuit Check Quantify new market opportunities through analysis of TAM, competitive dynamics, segment profitability, and technology adjacencies; present data-supported recommendations to senior leadership Build and maintain industry relationships across the AI/ML ecosystem, including suppliers, contract manufacturers, analysts, and technology partners worldwide International Business Development Develop and execute customer engagement strategies in key AI/ML hubs, with emphasis on Silicon Valley and Taiwan Navigate international business environments including multi-stakeholder decision processes and cultural dynamics across Asia-Pacific Represent the company at international conferences, trade shows, and executive briefings as an authoritative voice on AI/ML infrastructure Sales Team Collaboration & Mentorship Mentor less experienced sales team members on complex deal strategy, multi-stakeholder navigation, and executive engagement Partner with assigned account team members who maintain day-to-day relationships, providing strategic direction while developing their capabilities Collaborate with Sales Leadership to build playbooks and best practices for pursuing large AI/ML infrastructure programs Education & Experience Bachelor's degree in Engineering (Electrical, Mechanical, or related) required; MBA or advanced technical degree preferred 10+ years of progressive experience in strategic account management, business development, or program leadership in semiconductor, electronic hardware, test & measurement, data center infrastructure, or related technology sectors Track record of winning and managing multi-million-dollar programs with complex, multi-stakeholder customer organizations Strongly preferred: executive-level relationships at hyperscale cloud providers; experience in the AI/ML hardware ecosystem (GPU test/validation, liquid cooling, power distribution, rack-scale integration, or related infrastructure) International business experience preferred, especially in the Taiwan semiconductor ecosystem and/or SE Asian manufacturing Knowledge, Skills & Abilities Strategic & Analytical Thinking Ability to see patterns across complex data, customer behaviors, and market signals - and translate insights into actionable strategies and business cases Rigorous analytical skills: financial models, program economics, pricing structures, and competitive intelligence that inform decision-making Thinks several moves ahead - anticipating customer needs, competitive responses, and market evolution Organizational & Execution Leadership Natural ability to orchestrate multiple moving parts - people, timelines, resources, priorities - across complex programs and matrixed organizations Skilled at configuring cross-functional teams for maximum effectiveness, with the program management discipline to track interdependencies and keep engagements on schedule and budget Presence & Influence Commanding executive presence with confidence to lead negotiations, challenge the status quo, and drive decisions in ambiguous situations Willingness to take charge, confront difficult issues directly, and provide clear direction when the path forward is uncertain Exceptional communication skills - compelling narratives, proposals, and presentations for technical and executive audiences Industry & Technical Acumen Deep understanding of the AI/ML data center ecosystem: GPU architectures, training/inference infrastructure, thermal management, power delivery, rack integration, and test/validation Credible in technical discussions with customer engineering teams while maintaining a business-outcome focus; proficient with CRM platforms (Salesforce preferred) Compensation & Performance Structure This role does not carry a traditional sales quota. Compensation includes a competitive base salary plus bonus objectives tied to: Winning new strategic AI/ML customers and capturing large new programs with existing accounts Growth in strategic account revenue and program pipeline value Program execution milestones and customer satisfaction metrics Location & Travel Requirements Open to remote candidates in the United States, with a preference for candidates in the San Francisco Bay Area, California Travel expected up to 50%, including customer visits throughout the Bay Area, across the US, and periodic international travel to Taiwan and SE Asia Must possess a valid passport and ability to obtain required travel visas Physical Requirements These physical requirements must be performed with or without accommodation: Time split between office/home office, customer sites, and travel Ability to sit for extended periods; bend, reach, stoop, and twist as required Heavy computer use; occasional exposure to manufacturing or lab environments Ability to lift and carry up to 25 lbs This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Pay and Benefits This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. Base pay is only one element of an employee's total compensation at Circuit Check. Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance. Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution. Paid time off includes vacation and sick time along with paid holidays. A summary of benefits can be provided by request via email to . Circuit Check, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate based on identity, race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state, or local law. Because Circuit Check is a federal contractor, we participate in the E-Verify program in certain locations, as required by law . click apply for full job details
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 110k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI7efd1bee2d09-0497
08/05/2026
Full time
The Forward Deployed Process Analyst works directly with clinical, operational, and IDT teams to understand workflows, identify process issues, and define practical improvements that support business goals and user experience. This field-facing role focuses on workflow redesign, process improvement, user adoption, and technology-enabled operational change across platforms such as Skypoint, NextGen, Salesforce, and other approved enterprise systems. ESSENTIAL RESPONSIBILITIES Observes, documents, and analyzes clinical and operational workflows to identify inefficiencies, gaps, duplicate work, and process variation Defines future-state workflows and operational improvements that simplify work, improve efficiency, and support organizational goals leveraging data analytics, system integration, and AI Translates operational needs into clear workflows, requirements, user stories, and reporting needs for technology solutions Partners with the Forward Deployed Application Developer to design, test, refine, and improve platform-based solutions across Salesforce CRM, NextGen EHR, and Skypoint AI Agent platform. Leads workflow validation, user feedback, testing, and post-launch optimization activities Supports training, communication, adoption, and change management for new workflows and technology solutions Collaborates across clinical, operational, and technology teams to clarify business definitions, reporting requirements, and data needs Helps measure workflow improvements, operational outcomes, user adoption, and reduction in manual effort Maintains documentation of workflows, requirements, process changes, and operational decisions Frequent local travel Performs other duties as assigned JOB SPECIFICATION 4-8 years of experience in healthcare operations, workflow redesign, process improvement, business analysis, project management, and technology-enabled operational improvement initiatives; experience in Lean, or Six Sigma a plus Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field preferred; equivalent experience considered Strong understanding of operational workflows and ability to simplify complex processes into practical solutions Strong facilitation, communication, organizational, and problem-solving skills Ability to work effectively with frontline staff, managers, executives, technology teams Ability to translate operational needs into clear business and workflow requirements Comfortable working with technology-enabled process improvement and enterprise applications Basic understanding of data, reporting, workflows, and user-facing systems Experience with system implementations, workflow redesign, user testing, or change management preferred Goal oriented, self-starter able to work independently and as part of a team. Healthcare, payer/provider, PACE, senior care, value-based care, or HIPAA experience preferred Covid vaccinated preferred Salary range: 85K to 110k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PI7efd1bee2d09-0497
Resource Operations Analyst location: PORTLAND, OR, US, 97232 Company: PacifiCorp Power Your Greatness PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose Provide operational, analytical, technical, and leadership support for PacifiCorp's generation portfolio through resource planning, generation scheduling, outage coordination, and market participation activities. Depending on the level, responsibilities range from independently performing and coordinating activities that support the reliable and efficient operation of thermal, hydro, renewable, and energy storage resources to leading resource planning initiatives, providing technical guidance, strengthening organizational capability, and driving continuous improvement through collaboration, knowledge sharing, and operational excellence. Responsibilities Independently perform generation scheduling, outage coordination, and operating plan development for thermal, hydro, renewable, and energy storage resources. Coordinate with internal and external stakeholders, including Generation, Trading, Transmission, PMO, and other operational groups, to support resource planning and operational activities. Coordinate PacifiCorp's participation in EDAM and other organized markets through operational coordination and maintenance of CAISO Master File (GRDT) and resource registration data. Analyze operational data and develop reports, metrics, recommendations, and operational insights to support operational decision-making and business objectives. Develop and maintain operational procedures, documentation, job aids, and process standards that promote consistent and reliable operations. Maintain proficiency in resource planning processes, systems, and operational practices while supporting cross-training, knowledge sharing, and consistent operational execution. Identify and implement process improvements that enhance operational efficiency, standardization, and reliability. Exercise sound judgment and make independent operational decisions within established procedures and authority. Provide rotating on-call, after-hours, weekend, holiday, or emergency operational support as required. In addition, the responsibilities at the Senior Resource Operations Analyst level include: Lead generation scheduling, outage coordination, and operating plan development for thermal, hydro, renewable, and energy storage resources. Provide technical and operational guidance to internal and external stakeholders, including Generation, Trading, Transmission, PMO, and other operational groups, to support resource planning and operational activities. Lead operational readiness for PacifiCorp's participation in EDAM and other organized markets through oversight of CAISO Master File (GRDT) and resource registration activities. Analyze operational data and develop reports, metrics, operational insights, and strategic recommendations that support generation portfolio management, operational decision-making, and risk management. Lead the development, maintenance, and continuous improvement of operational procedures, documentation, job aids, and process standards to strengthen operational consistency, knowledge retention, organizational resilience, and long-term operational capability Provide technical leadership across PacifiCorp's generation portfolio by mentoring team members, promoting knowledge sharing, supporting cross-training, and strengthening organizational capability within resource planning functions. Lead process improvement initiatives that enhance generation portfolio management, operational efficiency, standardization, and organizational capability. Provide technical guidance and exercise sound judgment in complex operational situations to support safe, reliable, and efficient generation portfolio management. Provide leadership and technical support during rotating on-call, after-hours, weekend, holiday, or emergency operational situations as required. Requirements Bachelor's degree in Engineering, Physical Science, Mathematics, Business, or related discipline; or an equivalent combination of education and relevant experience. Three years of progressively responsible experience in resource planning, utility operations, energy markets, engineering, data analysis, business operations, or a related field with demonstrated ability to independently perform operational responsibilities. Demonstrated analytical, organizational, communication, and problem-solving skills with the ability to independently manage priorities, adapt to changing operational conditions, and perform assigned responsibilities. Working knowledge of utility operations, resource planning, organized markets, or related operational processes. Demonstrated ability to learn new technologies, systems, and operational processes and adapt to changing business and operational requirements. In addition, the requirements at the Senior Resource Operations Analyst level include: Five or more years of progressively responsible experience in resource planning, utility operations, energy markets, engineering, data analysis, business operations, or a related field with demonstrated ability to provide technical leadership, lead operational initiatives, and develop others. Demonstrated leadership, analytical, communication, mentoring, decision-making, and organizational skills with the ability to lead complex operational initiatives and strengthen organizational capability. Demonstrated knowledge of utility operations, generation portfolio management, organized markets, and applicable regulatory requirements. Preferences Experience in electric utility operations, resource planning, generation scheduling, energy markets, or related industries. Experience with data analysis, reporting, or operational software such as Microsoft Excel, Power BI, SQL, Python, or similar analytical tools. Knowledge of organized electricity markets, resource registration, or market participation processes (e.g., EDAM, CAISO, EIM). Experience supporting process improvement, operational standardization, documentation, project coordination, or cross-functional initiatives. Experience developing operational documentation, training materials, or standardized procedures that support knowledge sharing and consistent operations. This position is posted at two levels and will be filled at the level that commensurate with the successful candidate's applicable skills and experience. Benefits At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle Our Benefits include: Medical, dental, and vision insurance 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute. Life insurance Additional voluntary benefits, including pet insurance Tuition Assistance Mass Transit Pass for employees in our Portland and Salt Lake City Offices. Work Life Balance: Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union) Paid short-term disability leave and long-term disability insurance Paid Parental Leave Paid Bereavement Leave Employee Assistance Program supporting mental and emotional wellbeing For more information, please visit: Additional Information Req Id: 114862 Company Code: PacifiCorp Primary Location: PORTLAND, OR Department: Power Supply Schedule: Full Time, 100% onsite Hiring Range: $77,200 - $122,100 Employees must be able to perform the essential functions of the position with or without accommodation. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Nearest Major Market: Portland Oregon . click apply for full job details
08/05/2026
Full time
Resource Operations Analyst location: PORTLAND, OR, US, 97232 Company: PacifiCorp Power Your Greatness PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose Provide operational, analytical, technical, and leadership support for PacifiCorp's generation portfolio through resource planning, generation scheduling, outage coordination, and market participation activities. Depending on the level, responsibilities range from independently performing and coordinating activities that support the reliable and efficient operation of thermal, hydro, renewable, and energy storage resources to leading resource planning initiatives, providing technical guidance, strengthening organizational capability, and driving continuous improvement through collaboration, knowledge sharing, and operational excellence. Responsibilities Independently perform generation scheduling, outage coordination, and operating plan development for thermal, hydro, renewable, and energy storage resources. Coordinate with internal and external stakeholders, including Generation, Trading, Transmission, PMO, and other operational groups, to support resource planning and operational activities. Coordinate PacifiCorp's participation in EDAM and other organized markets through operational coordination and maintenance of CAISO Master File (GRDT) and resource registration data. Analyze operational data and develop reports, metrics, recommendations, and operational insights to support operational decision-making and business objectives. Develop and maintain operational procedures, documentation, job aids, and process standards that promote consistent and reliable operations. Maintain proficiency in resource planning processes, systems, and operational practices while supporting cross-training, knowledge sharing, and consistent operational execution. Identify and implement process improvements that enhance operational efficiency, standardization, and reliability. Exercise sound judgment and make independent operational decisions within established procedures and authority. Provide rotating on-call, after-hours, weekend, holiday, or emergency operational support as required. In addition, the responsibilities at the Senior Resource Operations Analyst level include: Lead generation scheduling, outage coordination, and operating plan development for thermal, hydro, renewable, and energy storage resources. Provide technical and operational guidance to internal and external stakeholders, including Generation, Trading, Transmission, PMO, and other operational groups, to support resource planning and operational activities. Lead operational readiness for PacifiCorp's participation in EDAM and other organized markets through oversight of CAISO Master File (GRDT) and resource registration activities. Analyze operational data and develop reports, metrics, operational insights, and strategic recommendations that support generation portfolio management, operational decision-making, and risk management. Lead the development, maintenance, and continuous improvement of operational procedures, documentation, job aids, and process standards to strengthen operational consistency, knowledge retention, organizational resilience, and long-term operational capability Provide technical leadership across PacifiCorp's generation portfolio by mentoring team members, promoting knowledge sharing, supporting cross-training, and strengthening organizational capability within resource planning functions. Lead process improvement initiatives that enhance generation portfolio management, operational efficiency, standardization, and organizational capability. Provide technical guidance and exercise sound judgment in complex operational situations to support safe, reliable, and efficient generation portfolio management. Provide leadership and technical support during rotating on-call, after-hours, weekend, holiday, or emergency operational situations as required. Requirements Bachelor's degree in Engineering, Physical Science, Mathematics, Business, or related discipline; or an equivalent combination of education and relevant experience. Three years of progressively responsible experience in resource planning, utility operations, energy markets, engineering, data analysis, business operations, or a related field with demonstrated ability to independently perform operational responsibilities. Demonstrated analytical, organizational, communication, and problem-solving skills with the ability to independently manage priorities, adapt to changing operational conditions, and perform assigned responsibilities. Working knowledge of utility operations, resource planning, organized markets, or related operational processes. Demonstrated ability to learn new technologies, systems, and operational processes and adapt to changing business and operational requirements. In addition, the requirements at the Senior Resource Operations Analyst level include: Five or more years of progressively responsible experience in resource planning, utility operations, energy markets, engineering, data analysis, business operations, or a related field with demonstrated ability to provide technical leadership, lead operational initiatives, and develop others. Demonstrated leadership, analytical, communication, mentoring, decision-making, and organizational skills with the ability to lead complex operational initiatives and strengthen organizational capability. Demonstrated knowledge of utility operations, generation portfolio management, organized markets, and applicable regulatory requirements. Preferences Experience in electric utility operations, resource planning, generation scheduling, energy markets, or related industries. Experience with data analysis, reporting, or operational software such as Microsoft Excel, Power BI, SQL, Python, or similar analytical tools. Knowledge of organized electricity markets, resource registration, or market participation processes (e.g., EDAM, CAISO, EIM). Experience supporting process improvement, operational standardization, documentation, project coordination, or cross-functional initiatives. Experience developing operational documentation, training materials, or standardized procedures that support knowledge sharing and consistent operations. This position is posted at two levels and will be filled at the level that commensurate with the successful candidate's applicable skills and experience. Benefits At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle Our Benefits include: Medical, dental, and vision insurance 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute. Life insurance Additional voluntary benefits, including pet insurance Tuition Assistance Mass Transit Pass for employees in our Portland and Salt Lake City Offices. Work Life Balance: Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union) Paid short-term disability leave and long-term disability insurance Paid Parental Leave Paid Bereavement Leave Employee Assistance Program supporting mental and emotional wellbeing For more information, please visit: Additional Information Req Id: 114862 Company Code: PacifiCorp Primary Location: PORTLAND, OR Department: Power Supply Schedule: Full Time, 100% onsite Hiring Range: $77,200 - $122,100 Employees must be able to perform the essential functions of the position with or without accommodation. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Nearest Major Market: Portland Oregon . click apply for full job details
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/05/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You'll take pride in working for a company that lives its values and where you can be yourself at work, as part of an authentic team that encourages you to share your views and opinions. Our eight manufacturing complexes in the United States, Canada, and the United Kingdom, an unparalleled storage, transportation and distribution network in North America, and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the world's transition to clean energy. Function: Information Technology Job Summary: The Sr. IT Business Systems Analyst for Scheduling - (Primavera P6 EPPM) serves as a strategic advisor and functional owner for scheduling initiatives as a senior individual contributor. You are a self-starting individual with an aptitude for creative and critical thinking. You use your business expertise and enjoy collaborating with partners and helping implement positive change. You envision solutions that follow good data design and create insightful data visualizations to drive impactful business decisions. This role is responsible for ensuring reliable, integrated, and decision ready scheduling capabilities across Primavera P6 EPPM - Enterprise Portfolio Project Management, PIF - Project Integration Framework (the integration tool that sits between SAP and P6), SAP S/4HANA, and related systems supporting Capital Projects, Engineering Projects, Maintenance, and Turnaround / Outage Project scheduling and execution. You think critically, plan and execute effectively and collaborate cross-functionally with business and IT peers. You nurture positive, professional relationships, acting as a trusted partner and a respectful challenger. Communication Skills: The foundations of your success include your attention to detail, listening to the requirements, and taking the initiatives all the way through to the finish line. You're great at keeping everyone in the loop! You are skilled with today's communication technologies, and you can interact well to ensure all are on the same page. We're looking for people who will help clear roadblocks to reach our company's objectives. Job Description: Major Responsibilities : Serve as the strategic advisor and primary IT functional lead for scheduling initiatives, owning the functional partnership between CF Industries business teams and IT for Primavera P6, SAP, and related enterprise integrations. Partner closely with SAP functional and technical teams to validate SAP-to-P6 data mappings, assess downstream impacts of SAP configuration changes, and support integration and user acceptance testing. Collaborate with stakeholders to analyze business needs and deliver creative solutions for scheduling and reporting as they relate to Capital, Engineering, and Turnaround/Outage Projects. Deliver functional and technical requirements to development teams. Advise decision makers by providing insightful data visualizations and reporting to drive impactful business decisions. Lead projects in consultation with IT Security, Infrastructure Team, Business Owners, and Vendors. Drive projects end to end while ensuring stakeholder alignment along the way. Completes all deliverables according to Project Management methodology and regularly communicates status updates clearly. Accountable for shaping the direction of business systems by actively engaging in, and contributing to, the selection and evaluation of systems and products. Helping to define the IT RoadMap and help set strategy for scheduling. Define Scope and strategy to keep PIF and P6 Systems current & dependable. Manage operational activities on projects and enhancements, including monitoring resource needs, preparing documentation, status reports, key issues and/or change controls. Serve as point person for addressing issues and enhancements for P6 integration with SAP. Advise the business in developing reporting strategies where multiple systems such as SAP and P6 make up the data source of truth. Responsible for day-to-day management of the scheduling systems. Owner of Disaster Recover for the PIF and P6 Internal Controls Establishes and implements processes and procedures to meet departmental internal controls requirements. Verifies adherence to established processes and procedures as intended. Works with Internal Controls Department to identify deficiencies in existing processes/procedures, the need for new ones, and the extent to which such processes/procedures are being followed. Creates and carries out corrective measures for department internal controls as needed. Incumbent Attributes: Education: Bachelor's degree (Information Technology/Computer Science) or its equivalent in a related field is typically preferred. Years of experience: 7+ years of related professional work experience with Oracle PIF/P6, SAP experience is a plus. Other unique job-relevant attributes: Expert working knowledge of Oracle's PIF - P6 Business process knowledge in SAP S4. Hands-on SAP configuration is not required; strong SAP process literacy is expected. Knowledge of PIF/P6 systems capabilities and business operations Business test planning/coordination experience Experience of and participation in the change process, attending change board as a representative Excellent oral and written communication skills with organization and time management skills Ability to learn, demonstrate and apply knowledge of the business to deliver improvements in solutions and processes and better align IT Service with Business goals Willing to learn SAP in lieu of SAP experience. Understands Role Identity and Role Access as it pertains to PIF and P6 is preferred. The estimated base pay for the position is typically between $99,500 - $139,900 The actual base pay for the position may be influenced by factors such as education, training, skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range. In addition to base pay, an incentive program is available to all full-time employees, and a comprehensive benefits package including two medical plan options, a health savings plan with a company contribution and a match, dental and vision benefits, a well-being incentive program, 401(k) Plan which provides a potential of receiving between 10% and 13% of employer's contribution, life and disability insurance, paid time off programs and much more! Additionally, we offer several Flexible Work Arrangements to support a healthy work-life balance. For more detailed information on the CF programs, please visit our Total Rewards website at: The above statements are intended to describe the general nature and level of work being performed by person(s) assigned to this job. These statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this position. FMLA: Employee Polygraph Protection Act Employees in Canada can learn more about their rights by viewing the "Canadian Human Rights Act". Notice Regarding Potential Use of Artificial Intelligence in the Recruitment Process As part of our recruitment process, CF Industries may use automated tools, including artificial intelligence ("AI") and machine learning technologies, to assist recruiters in identifying and prioritizing candidates whose qualifications align with job-related criteria, including information provided during the application process such as resumes, work history, education, qualifications, and responses to application questions. These tools support but do not replace human decision-making, and all final employment decisions are made by our Talent Acquisition team and/or hiring managers exercising independent judgment. If you need any assistance seeking a job opportunity at CF Industries, need reasonable accommodation with the application process, or have questions about our use of AI, please call or contact us at . JOIN OUR TALENT NETWORK
08/04/2026
Full time
At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You'll take pride in working for a company that lives its values and where you can be yourself at work, as part of an authentic team that encourages you to share your views and opinions. Our eight manufacturing complexes in the United States, Canada, and the United Kingdom, an unparalleled storage, transportation and distribution network in North America, and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the world's transition to clean energy. Function: Information Technology Job Summary: The Sr. IT Business Systems Analyst for Scheduling - (Primavera P6 EPPM) serves as a strategic advisor and functional owner for scheduling initiatives as a senior individual contributor. You are a self-starting individual with an aptitude for creative and critical thinking. You use your business expertise and enjoy collaborating with partners and helping implement positive change. You envision solutions that follow good data design and create insightful data visualizations to drive impactful business decisions. This role is responsible for ensuring reliable, integrated, and decision ready scheduling capabilities across Primavera P6 EPPM - Enterprise Portfolio Project Management, PIF - Project Integration Framework (the integration tool that sits between SAP and P6), SAP S/4HANA, and related systems supporting Capital Projects, Engineering Projects, Maintenance, and Turnaround / Outage Project scheduling and execution. You think critically, plan and execute effectively and collaborate cross-functionally with business and IT peers. You nurture positive, professional relationships, acting as a trusted partner and a respectful challenger. Communication Skills: The foundations of your success include your attention to detail, listening to the requirements, and taking the initiatives all the way through to the finish line. You're great at keeping everyone in the loop! You are skilled with today's communication technologies, and you can interact well to ensure all are on the same page. We're looking for people who will help clear roadblocks to reach our company's objectives. Job Description: Major Responsibilities : Serve as the strategic advisor and primary IT functional lead for scheduling initiatives, owning the functional partnership between CF Industries business teams and IT for Primavera P6, SAP, and related enterprise integrations. Partner closely with SAP functional and technical teams to validate SAP-to-P6 data mappings, assess downstream impacts of SAP configuration changes, and support integration and user acceptance testing. Collaborate with stakeholders to analyze business needs and deliver creative solutions for scheduling and reporting as they relate to Capital, Engineering, and Turnaround/Outage Projects. Deliver functional and technical requirements to development teams. Advise decision makers by providing insightful data visualizations and reporting to drive impactful business decisions. Lead projects in consultation with IT Security, Infrastructure Team, Business Owners, and Vendors. Drive projects end to end while ensuring stakeholder alignment along the way. Completes all deliverables according to Project Management methodology and regularly communicates status updates clearly. Accountable for shaping the direction of business systems by actively engaging in, and contributing to, the selection and evaluation of systems and products. Helping to define the IT RoadMap and help set strategy for scheduling. Define Scope and strategy to keep PIF and P6 Systems current & dependable. Manage operational activities on projects and enhancements, including monitoring resource needs, preparing documentation, status reports, key issues and/or change controls. Serve as point person for addressing issues and enhancements for P6 integration with SAP. Advise the business in developing reporting strategies where multiple systems such as SAP and P6 make up the data source of truth. Responsible for day-to-day management of the scheduling systems. Owner of Disaster Recover for the PIF and P6 Internal Controls Establishes and implements processes and procedures to meet departmental internal controls requirements. Verifies adherence to established processes and procedures as intended. Works with Internal Controls Department to identify deficiencies in existing processes/procedures, the need for new ones, and the extent to which such processes/procedures are being followed. Creates and carries out corrective measures for department internal controls as needed. Incumbent Attributes: Education: Bachelor's degree (Information Technology/Computer Science) or its equivalent in a related field is typically preferred. Years of experience: 7+ years of related professional work experience with Oracle PIF/P6, SAP experience is a plus. Other unique job-relevant attributes: Expert working knowledge of Oracle's PIF - P6 Business process knowledge in SAP S4. Hands-on SAP configuration is not required; strong SAP process literacy is expected. Knowledge of PIF/P6 systems capabilities and business operations Business test planning/coordination experience Experience of and participation in the change process, attending change board as a representative Excellent oral and written communication skills with organization and time management skills Ability to learn, demonstrate and apply knowledge of the business to deliver improvements in solutions and processes and better align IT Service with Business goals Willing to learn SAP in lieu of SAP experience. Understands Role Identity and Role Access as it pertains to PIF and P6 is preferred. The estimated base pay for the position is typically between $99,500 - $139,900 The actual base pay for the position may be influenced by factors such as education, training, skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range. In addition to base pay, an incentive program is available to all full-time employees, and a comprehensive benefits package including two medical plan options, a health savings plan with a company contribution and a match, dental and vision benefits, a well-being incentive program, 401(k) Plan which provides a potential of receiving between 10% and 13% of employer's contribution, life and disability insurance, paid time off programs and much more! Additionally, we offer several Flexible Work Arrangements to support a healthy work-life balance. For more detailed information on the CF programs, please visit our Total Rewards website at: The above statements are intended to describe the general nature and level of work being performed by person(s) assigned to this job. These statements are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in this position. FMLA: Employee Polygraph Protection Act Employees in Canada can learn more about their rights by viewing the "Canadian Human Rights Act". Notice Regarding Potential Use of Artificial Intelligence in the Recruitment Process As part of our recruitment process, CF Industries may use automated tools, including artificial intelligence ("AI") and machine learning technologies, to assist recruiters in identifying and prioritizing candidates whose qualifications align with job-related criteria, including information provided during the application process such as resumes, work history, education, qualifications, and responses to application questions. These tools support but do not replace human decision-making, and all final employment decisions are made by our Talent Acquisition team and/or hiring managers exercising independent judgment. If you need any assistance seeking a job opportunity at CF Industries, need reasonable accommodation with the application process, or have questions about our use of AI, please call or contact us at . JOIN OUR TALENT NETWORK
OhioHealth is seeking an Epic Senior Systems Analyst to join our Information Technology team supporting our statewide healthcare network. In this role, you will lead the analysis, design, configuration, and optimization of Epic applications to enhance clinical and business workflows across our hospitals and ambulatory sites. You will partner closely with clinicians and operational leaders to translate requirements into secure, reliable Epic solutions, manage upgrades and integrations, and provide advanced troubleshooting and on-call support. OhioHealth offers a collaborative, inclusive culture, meaningful community impact, competitive benefits, and ongoing professional growth in a mission-driven healthcare environment.
08/04/2026
Full time
OhioHealth is seeking an Epic Senior Systems Analyst to join our Information Technology team supporting our statewide healthcare network. In this role, you will lead the analysis, design, configuration, and optimization of Epic applications to enhance clinical and business workflows across our hospitals and ambulatory sites. You will partner closely with clinicians and operational leaders to translate requirements into secure, reliable Epic solutions, manage upgrades and integrations, and provide advanced troubleshooting and on-call support. OhioHealth offers a collaborative, inclusive culture, meaningful community impact, competitive benefits, and ongoing professional growth in a mission-driven healthcare environment.