24 jobs found

Job Description Job Description Research Analysts Talent Pool Research Analysts support our research team and senior-level staff in developing and answering research questions that build data-driven strategy for corporate, political, and nonprofit clients. Analysts will provide logistical and administrative support to the Research team, including coordination of survey and focus group work, scheduling, and editing. Analysts will contribute ideas and background research to help shape research design, focus, and findings, and to make their mark on reports, presentations, and deliverables that will go to clients and the public. The ideal candidate will be a motivated self-starter with a strong commitment to detail, and should have a demonstrable interest in politics, policy, and survey research. Main Responsibilities: Assist with drafting survey instruments and proposed research designs Incorporate client edits to research instruments during the drafting process Coordinate logistics for research projects, including focus groups and surveys Create key deliverables for opinion research projects including crosstabs, focus group video and transcripts, etc and compile key findings in cooperation with Research Director Work one-on-one with a Research Director and develop Research Director skills Coordinate with Data Team on survey programming, link testing, banner points, weights, and crosstab needs prior to any survey fielding Coordinate with Operations Team on contracts and billing Requirements: Previous experience in an academic or professional research setting Bachelor's degree, preferably in a related field Data-driven and a strong desire to work with numbers Strong written and verbal communication skills Ability to juggle and prioritize multiple projects Exceptional organizational skills and attention to detail Prior experience with statistical software like R, SPSS, or STATA a plus Proficiency with Microsoft Office, Google Apps, and Keynote Research Directors Talent Pool Research Directors drive research strategy and deliver customized insights to our clients using our suite of data analytics products and services. Our Research Directors coordinate with our senior-most staff to execute qualitative and quantitative projects from start to finish - from proposal to research design and development to analysis and presentation of research results. The ideal candidate will merge creative design ability with quantitative data skills in order to use every tool at their disposal to paint a holistic picture of the trends facing our clients. Echelon Research Directors are adept at working with quantitative and qualitative research and should have a well-developed skill set working with data in tools like Excel, SQL, or R. Main Responsibilities: Manage all aspects of the research process from start to finish, including drafting proposals, overseeing logistics, executing timeline, developing a research design, and analyzing and presenting data Work directly with clients to build research design tailored to each clients' needs and budgets Translate conceptual research design into actionable methodology Be able to independently develop questionnaires and moderator guides Perform essential data wrangling, processing, and transformation Write, edit, and present written or visual deliverables based on Echelon data products Present findings to clients with occasional assistance from the partners as needed Should be the final check on all deliverables - is responsible for the accuracy and professionalism of everything that goes to a client Delegate work to research analysts and provide work feedback and training constantly Requirements: Minimum two years of previous experience in an academic or professional research setting Bachelor's degree, preferably in a related field Data-driven and a strong desire to work with numbers Strong written and verbal communication skills Ability to juggle and prioritize multiple projects Exceptional organizational skills and attention to detail Prior experience with statistical software like R, SPSS, or STATA a plus Proficiency with Microsoft Office, Google Apps, and Keynote Echelon Insights is a right-of-center decision strategy firm that blends innovative survey research techniques with data science and digital analytics to help our clients win the battle for hearts and minds. The work environment is fast-paced and growth-oriented, with all team members taking ownership for client success. Echelon Insights is headquartered in historic Old Town Alexandria, Virginia and offers competitive benefits, including health, dental, vision, and 401a SIMPLE IRA option. Echelon follows a hybrid work schedule with 3 days/week in office and 2 days remote. Echelon Insights provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. This application does not constitute a guarantee or offer of employment. Powered by JazzHR CHMUveLanr

Job Description Job Description Senior Consultant, CX Research & Survey MethodologyAbout Technical Assent Technical Assent is a federal consulting firm that helps government organizations improve services, programs, and mission outcomes through human-centered design, customer experience, research, analytics, and practical implementation support. We work with federal clients to understand customer and employee needs, measure experience, generate actionable insights, and help leaders make evidence-based decisions. Position Summary Technical Assent is seeking a Senior Consultant to lead customer experience, employee experience, survey research, and applied social science research projects for federal clients. This role is designed for an experienced research professional who can independently develop research plans, design survey instruments, guide sampling and analysis approaches, oversee survey implementation, interpret findings, and advise clients. The successful candidate will combine applied research judgment with practical consulting delivery. They should be comfortable designing defensible research approaches, working hands-on with survey and analytics platforms, leading client conversations, supervising junior staff, and translating data into clear insights and recommendations. This is not an academic research role. It is an applied consulting role for someone who can use strong research methods to help government clients make better decisions, improve services, and measure customer, employee, and stakeholder experience. Responsibilities The Senior Consultant will lead and support federal CX, EX, and applied research projects by performing responsibilities such as: Designing research plans for customer experience, employee experience, program evaluation, stakeholder research, and public-sector service improvement projects. Developing survey instruments, sampling approaches, analysis plans, reporting frameworks, and data collection strategies. Advising clients on research design, survey methodology, question wording, response options, sampling, weighting, statistical testing, qualitative coding, and interpretation of results. Leading or overseeing survey configuration, testing, fielding, monitoring, and quality assurance in Qualtrics and related platforms. Translating client goals and program questions into practical research designs and measurable constructs. Developing data analysis approaches that may include descriptive statistics, cross-tabulations, segmentation, trend analysis, statistical comparisons, weighting, open-ended response coding, and mixed-methods synthesis. Creating or overseeing creation of dashboards, reports, briefings, codebooks, data files, and executive-ready findings using tools such as Excel, Qualtrics dashboards, Power BI, Tableau, or similar platforms. Interpreting quantitative and qualitative findings and translating them into clear implications, recommendations, and decision support for federal leaders. Leading client meetings, research design discussions, working sessions, briefings, and status updates. Managing research workstreams, coordinating junior staff, reviewing deliverables, and ensuring work is accurate, useful, and delivered on schedule. Supporting project managers with scope, schedule, level-of-effort planning, risks, assumptions, and delivery quality. Helping develop reusable methods, templates, quality control practices, and documentation standards for Technical Assent's research and survey work. Supporting proposals, capture efforts, past performance writeups, solutioning, or technical approaches from time to time. Contributing to a consulting culture focused on practical insight, methodological rigor, client trust, and measurable mission impact. Required Qualifications At least 5 years of directly relevant experience in survey research, customer experience research, employee experience research, social science research, market research, program evaluation, user research, public policy research, or related applied research work. Experience designing and executing applied research studies from research questions through data collection, analysis, reporting, and recommendations. Hands-on experience with Qualtrics, including survey design, configuration, testing, distribution, data exports, and/or dashboards. Experience developing survey instruments and advising on question wording, logic, response scales, respondent experience, and data quality. Experience developing or implementing sampling plans, analysis plans, statistical testing approaches, weighting approaches, qualitative coding methods, or mixed-methods research designs. Experience analyzing survey or research data and developing clear findings, implications, and recommendations. Proficiency with Microsoft Excel and experience using Qualtrics dashboards, Power BI, Tableau, or similar reporting and visualization tools. Ability to lead client conversations and explain research methods, findings, tradeoffs, risks, and recommendations clearly to non-technical audiences. Ability to manage research workstreams, review the work of junior staff, and ensure deliverables are accurate, well-structured, and client-ready. Strong written communication skills, including experience developing reports, briefings, research plans, findings summaries, or client deliverables. Strong consulting skills, including responsiveness, judgment, organization, and comfort working across multiple projects or stakeholders. U.S. citizenship. Ability to obtain and maintain a public trust clearance or security clearance, if required. Preferred Qualifications Master's degree or PhD in social science, psychology, sociology, public policy, statistics, survey methodology, industrial/organizational psychology, human-centered design, market research, data analytics, or a related field. Direct experience supporting federal government clients. Experience with customer experience, employee experience, voice-of-customer, human-centered design, service design, or public-sector program evaluation. Experience with Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, or other survey or VOC platforms. Familiarity with Section 508 accessibility, privacy requirements, data protection practices, or FedRAMP environments. Familiarity with OMB/PRA requirements or federal survey clearance processes. Experience using SPSS, R, Python, SQL, or other statistical/data analysis tools. Experience developing codebooks, data dictionaries, data files, weighting documentation, dashboards, and recurring reporting products. Experience supporting proposals, capture, pricing assumptions, past performance narratives, or technical solution development. Experience mentoring junior researchers, analysts, or consultants. Success Profile A strong candidate for this role is someone who: Can design a defensible research approach without overcomplicating the work. Understands both methodological rigor and the practical realities of federal consulting delivery. Can lead a client / stakeholder community from a broad problem statement to a clear research plan, useful findings, and actionable recommendations. Is comfortable reviewing survey logic, data files, dashboards, statistical outputs, and narrative reports. Can mentor junior staff while still working hands-on as the project requires. Communicates research findings in a way that helps leaders make decisions. Work Environment and Travel This role may be remote or hybrid, depending on project and company needs. Limited travel may be required, typically less than 10%. Compensation The expected salary range for this role is $100,000 to $130,000, depending on experience, qualifications, location, and level. The Company Technical Assent is passionate about services - in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client. Your team will work IN and ON the client's core mission - helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact. A Little About Our Culture We look for these attributes in our teammates. Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from the experience, too. You will be part of a team to take an improvement concept and transform it into a capability - an asset that provides measurable value to our client's mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes. Additional Information: Come as you are - Technical Assent is committed to a workplace free of discrimination . click apply for full job details

Job Description Job Description Infopro Digital, the B2B group specialising in information and technology, is currently looking for a GRC Research Analyst to strengthen the team at its Chartis Research business based in Nashville, Tennessee. About the Company Infopro Digital is a global B2B group with more than 4,000 employees across 26 countries, delivering information, data and technology solutions to professional communities across automotive, risk and insurance, construction, industry and retail. Chartis Research operates as part of Infopro Digital's Risk Global portfolio, contributing specialist expertise in risk technology research within a global organisation focused on information, data and technology solutions. Chartis Research is the leading provider of research and analysis on the global market for risk technology. The organisation focuses on analysing risk and compliance requirements of major financial institutions and delivers high quality insight, market intelligence and advisory services to support decision making. Role Overview As a GRC Research Analyst, you will contribute to the development and delivery of research and advisory services in governance, risk, compliance and cybersecurity technologies. You will support thought leadership, develop client relationships and contribute to shaping market insight within the global GRC landscape. Key Responsibilities Contribute to the development and delivery of research and advisory services across governance, risk, compliance and cybersecurity technologies Support Research Directors in conducting and authoring research including market analysis, rankings and bespoke reports Build and develop trusted relationships with GRC vendors and end users Engage with business development teams to support new memberships and advisory opportunities Deliver and support market presentations, briefings and conference participation Monitor regulatory developments and market trends through research and industry engagement Collaborate across Risk Global brands to share expertise and support business growth Participate in internal research discussions and contribute to shaping research agendas Support advisory and consulting engagements, including tailored client deliverables Contribute to thought leadership content and research outputs Support research operations and infrastructure improvements Coach and support other research team members where required Requirements Required Skills and Experience 2-3 years of experience in governance, risk, compliance or related technology and services Bachelor's degree in a relevant field or equivalent professional experience (Master's degree is a plus) Demonstrable knowledge of GRC technologies and solutions Understanding of global regulatory frameworks and compliance requirements Strong analytical and research capabilities Excellent written and verbal communication skills, with ability to explain complex concepts clearly Strong proficiency in Microsoft Office tools, particularly Excel Ability to manage multiple projects and work in a fast paced environment Strong interpersonal skills with ability to build professional relationships Evidence of intellectual curiosity and willingness to challenge ideas and contribute to thought leadership Preferred Skills Experience with data analysis tools or programming languages (e.g. R, Python, SPSS) Familiarity with Salesforce, Power BI or similar platforms Experience using AI tools for research content development Experience within financial services, RiskTech or RegTech environments Experience producing analytical, scientific or business reports Strong creative thinking and ability to work collaboratively across teams Benefits We know great people make great companies. Infopro Digital is defined by people and passion and powered by knowledge and innovation. Everything we do is centered on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow. As well as working with the most interesting, talented and fun people, we operate a culture where success is recognized. You will be supported throughout your career, tailoring your development through management support, internal and external training courses, and on the job training. In addition to a competitive salary we offer the following benefits: 20 Vacation Days (rising to 25 days) 5 paid sick days 11 Paid company holidays Medical, Dental & Vision Insurance (including life insurance) 401k Plan Plus Match Flexible Spending Account (FSA) Short-term and Long-term Disability Employee Assistance Program Flexible Working Additional Life Insurance Office Gym Membership Employee Referral Scheme Equal Opportunities We provide equal opportunities to employees and job applicants and do not discriminate, either directly or indirectly, on the basis of any protected characteristic or any other characteristic or activity protected by law. To comply fully with equal opportunities legislation, we monitor all job applications. Applicants are therefore asked to complete equal opportunities questions as part of the application process. This information is collected anonymously, stored securely, and used solely for monitoring purposes. There is no obligation to provide this information, and all applicants will be treated equally whether or not they choose to do so. Infopro Digital - Great Place to Work Infopro Digital is Proud to Announce its 2024 Great Place To Work Certification Infopro Digital USA is proud to be Certified by Great Place To Work in 2024 year. The prestigious award is based entirely on what current employees say about their experience working at Infopro Digital. Great Place To Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. Infopro Digital Services Limited collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Job Description Job Description Senior Consultant, CX Research & Survey MethodologyAbout Technical Assent Technical Assent is a federal consulting firm that helps government organizations improve services, programs, and mission outcomes through human-centered design, customer experience, research, analytics, and practical implementation support. We work with federal clients to understand customer and employee needs, measure experience, generate actionable insights, and help leaders make evidence-based decisions. Position Summary Technical Assent is seeking a Senior Consultant to lead customer experience, employee experience, survey research, and applied social science research projects for federal clients. This role is designed for an experienced research professional who can independently develop research plans, design survey instruments, guide sampling and analysis approaches, oversee survey implementation, interpret findings, and advise clients. The successful candidate will combine applied research judgment with practical consulting delivery. They should be comfortable designing defensible research approaches, working hands-on with survey and analytics platforms, leading client conversations, supervising junior staff, and translating data into clear insights and recommendations. This is not an academic research role. It is an applied consulting role for someone who can use strong research methods to help government clients make better decisions, improve services, and measure customer, employee, and stakeholder experience. Responsibilities The Senior Consultant will lead and support federal CX, EX, and applied research projects by performing responsibilities such as: Designing research plans for customer experience, employee experience, program evaluation, stakeholder research, and public-sector service improvement projects. Developing survey instruments, sampling approaches, analysis plans, reporting frameworks, and data collection strategies. Advising clients on research design, survey methodology, question wording, response options, sampling, weighting, statistical testing, qualitative coding, and interpretation of results. Leading or overseeing survey configuration, testing, fielding, monitoring, and quality assurance in Qualtrics and related platforms. Translating client goals and program questions into practical research designs and measurable constructs. Developing data analysis approaches that may include descriptive statistics, cross-tabulations, segmentation, trend analysis, statistical comparisons, weighting, open-ended response coding, and mixed-methods synthesis. Creating or overseeing creation of dashboards, reports, briefings, codebooks, data files, and executive-ready findings using tools such as Excel, Qualtrics dashboards, Power BI, Tableau, or similar platforms. Interpreting quantitative and qualitative findings and translating them into clear implications, recommendations, and decision support for federal leaders. Leading client meetings, research design discussions, working sessions, briefings, and status updates. Managing research workstreams, coordinating junior staff, reviewing deliverables, and ensuring work is accurate, useful, and delivered on schedule. Supporting project managers with scope, schedule, level-of-effort planning, risks, assumptions, and delivery quality. Helping develop reusable methods, templates, quality control practices, and documentation standards for Technical Assent's research and survey work. Supporting proposals, capture efforts, past performance writeups, solutioning, or technical approaches from time to time. Contributing to a consulting culture focused on practical insight, methodological rigor, client trust, and measurable mission impact. Required Qualifications At least 5 years of directly relevant experience in survey research, customer experience research, employee experience research, social science research, market research, program evaluation, user research, public policy research, or related applied research work. Experience designing and executing applied research studies from research questions through data collection, analysis, reporting, and recommendations. Hands-on experience with Qualtrics, including survey design, configuration, testing, distribution, data exports, and/or dashboards. Experience developing survey instruments and advising on question wording, logic, response scales, respondent experience, and data quality. Experience developing or implementing sampling plans, analysis plans, statistical testing approaches, weighting approaches, qualitative coding methods, or mixed-methods research designs. Experience analyzing survey or research data and developing clear findings, implications, and recommendations. Proficiency with Microsoft Excel and experience using Qualtrics dashboards, Power BI, Tableau, or similar reporting and visualization tools. Ability to lead client conversations and explain research methods, findings, tradeoffs, risks, and recommendations clearly to non-technical audiences. Ability to manage research workstreams, review the work of junior staff, and ensure deliverables are accurate, well-structured, and client-ready. Strong written communication skills, including experience developing reports, briefings, research plans, findings summaries, or client deliverables. Strong consulting skills, including responsiveness, judgment, organization, and comfort working across multiple projects or stakeholders. U.S. citizenship. Ability to obtain and maintain a public trust clearance or security clearance, if required. Preferred Qualifications Master's degree or PhD in social science, psychology, sociology, public policy, statistics, survey methodology, industrial/organizational psychology, human-centered design, market research, data analytics, or a related field. Direct experience supporting federal government clients. Experience with customer experience, employee experience, voice-of-customer, human-centered design, service design, or public-sector program evaluation. Experience with Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, or other survey or VOC platforms. Familiarity with Section 508 accessibility, privacy requirements, data protection practices, or FedRAMP environments. Familiarity with OMB/PRA requirements or federal survey clearance processes. Experience using SPSS, R, Python, SQL, or other statistical/data analysis tools. Experience developing codebooks, data dictionaries, data files, weighting documentation, dashboards, and recurring reporting products. Experience supporting proposals, capture, pricing assumptions, past performance narratives, or technical solution development. Experience mentoring junior researchers, analysts, or consultants. Success Profile A strong candidate for this role is someone who: Can design a defensible research approach without overcomplicating the work. Understands both methodological rigor and the practical realities of federal consulting delivery. Can lead a client / stakeholder community from a broad problem statement to a clear research plan, useful findings, and actionable recommendations. Is comfortable reviewing survey logic, data files, dashboards, statistical outputs, and narrative reports. Can mentor junior staff while still working hands-on as the project requires. Communicates research findings in a way that helps leaders make decisions. Work Environment and Travel This role may be remote or hybrid, depending on project and company needs. Limited travel may be required, typically less than 10%. Compensation The expected salary range for this role is $100,000 to $130,000, depending on experience, qualifications, location, and level. The Company Technical Assent is passionate about services - in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client. Your team will work IN and ON the client's core mission - helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact. A Little About Our Culture We look for these attributes in our teammates. Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from the experience, too. You will be part of a team to take an improvement concept and transform it into a capability - an asset that provides measurable value to our client's mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes. Additional Information: Come as you are - Technical Assent is committed to a workplace free of discrimination . click apply for full job details

Position: Business System Analyst Location: Dallas, Texas Duration: Contract Job ID: 171425 Job Overview: We are seeking a skilled Business System Analyst to join our team on a 5-month contract basis initially. The selected candidate will have enterprise-wide responsibility for capturing requirements for projects impacting the Product Catalog for video promotions and content. This role involves serving as the Technology Development liaison and primary point of contact for requestors, whether Business or IT, and working across multiple organizations to align business strategies and functional architectures. Responsibilities: Maintain and support relationships with key stakeholders, actively managing their expectations and monitoring satisfaction levels. Engage and capture the needs of a diverse group of stakeholders enterprise-wide. Document all requirements for requests using approved templates and delivery plans. Ensure agreed services are delivered to meet requirements and requestor expectations. Research issues and collaborate with development teams to resolve them. Recommend business solutions or alternatives as needed. Act as a liaison to clients and other IT organizations as a subject matter expert on business processes. Track and monitor requirements traceability to project deliverables. Provide Project Managers with time and resource estimates for requirements. Qualifications: Proven experience as a Business System Analyst or in a similar role. Strong ability to manage stakeholder relationships and expectations. Excellent documentation skills using approved templates and tools. Ability to research and resolve issues effectively in collaboration with development teams. Experience in recommending business solutions and alternatives. Strong understanding of business processes and functional architectures. Proficiency in tracking and monitoring requirements traceability. Excellent communication and organizational skills. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $50 - $70 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at

Job Title Data Visualization & BI Developer (Tableau, Python, Snowflake) Overview / Summary We are seeking a Data Visualization & BI Developer with experience in data analysis, reporting, and visualization. The ideal candidate will be responsible for developing and maintaining dashboards, reports, and data pipelines while ensuring data integrity and supporting business reporting needs. Key Responsibilities Drive the selection of data visualization tools and develop standards, usage guidelines, and procedures. Identify data gaps, errors, anomalies, inconsistencies, and redundancies by analyzing data content, structure, and relationships. Perform quality assurance and serve as a subject matter expert for data integrity, extraction, and compilation. Manage and maintain Tableau Server dashboards, Tableau Prep Flows, and database connections. Access and analyze information across business functions to support business decisions and customer service. Design, develop, and maintain visualizations and reports using data visualization tools and best practices. Consult with performance analysts, program staff, and vendors to understand business requirements for visualization design and analysis. Build end-to-end data pipelines to support agency data and reporting needs. Required Qualifications Bachelor's Degree in Management Information Systems, Computer Science, Statistics, Mathematics, or a related discipline. Minimum of 3 years of experience in data analysis, research, data compilation, and/or report writing and design. Experience with: Tableau Desktop Tableau Server Python Snowflake Oracle Database What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Genesis10 is currently seeking a Service Desk Associate - Application Support - Hybrid for a contract to hire position with a Leading Title and Escrow Services Company located in Minnesota or California. This is a 12+ month contract to hire opportunity. Compensation: $23.00 - $30.00 per hour, W2, based on qualifications Position Overview: We are seeking an Associate Service Desk Associate to join an Application Support team, providing operational and technical support for a business-critical escrow and title production platform. This role is highly focused on supporting a single enterprise application central to Title and Escrow operations. The ideal candidate combines strong customer service and technical troubleshooting skills with curiosity, analytical thinking, and an interest in understanding business processes. Candidates with Title, Escrow, Mortgage Closing, or related industry experience will have a significant advantage. Key Responsibilities: Provide first-contact support for users experiencing issues within the company's title production application Troubleshoot application issues by analyzing workflows, researching files, identifying root causes, and resolving problems whenever possible Escalate complex issues appropriately while maintaining ownership and communication throughout the resolution process Process user provisioning, security access requests, and account maintenance Accurately document incidents, troubleshooting steps, and resolutions within the incident management system Support end users by phone, email, and ticketing system while maintaining a high level of customer satisfaction Develop a thorough understanding of business workflows related to Title and Escrow operations Test application enhancements and assist with validating software modifications as needed Communicate enhancement requests and software defects using established documentation standards Maintain knowledge of supported applications, security, user access, and business processes Participate in team training, cross-training, and continuous process improvement initiatives Primary Requirements: 1+ year of experience in technical support, application support, service desk, help desk, or similar customer support environment Experience working with ticketing or IT Service Management (ITSM) systems Experience troubleshooting software or business applications Ability to investigate problems and think critically through business and technical issues Proficiency supporting Microsoft Windows and Microsoft Office (Outlook, Word, Excel) Experience documenting incidents and troubleshooting activities Strong understanding of customer support best practices Excellent customer service and communication skills Strong analytical and investigative problem-solving abilities High attention to detail and strong organizational skills Ability to prioritize multiple requests in a fast-paced environment Collaborative team player with a willingness to learn and work independently after training Desired Skills: Title industry experience Escrow experience Residential or commercial mortgage closing experience Experience with title production software Knowledge of title and escrow terminology, workflows, and documentation Experience supporting enterprise business applications Entry-level Business Analyst or business process improvement experience If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 is currently seeking a Manager, Conference & AV Technology for a direct-hire position with a leading law firm located in Washington, DC. Compensation: $124,000- $164,000/year. This role is responsible for the technical and operational support of all conference services, including audio-visual computer equipment and related activities. The Manager will oversee the conference technology asset inventory, equipment maintenance, and lead the Conference Technology team to ensure exceptional service delivery. Responsibilities: Design and implement support policy and procedures for the Conference Services team Manage and support the Conference Technology team with day-to-day tasks Work and coordinate with the Director of Administration, Receptionists, Operations, Front Desk staff, and Catering Services to ensure excellent Conference Service is provided Determine the cause of customer dissatisfaction involving conference technology and make immediate corrections Keep management informed of all equipment problems and their resolution Develop and maintain procedures governing the operation and maintenance of all Conference Technology equipment Develop baseline measurements of support activity and periodically review and re-measure Oversee the overall direction, coordination, improvement, and evaluation of Conference Technology Participate in planning, policy, and decision-making discussions involving production and system availability Continually improve technical proficiency through research and training Collaborate with other offices to ensure uniform conference technology is utilized Requirements: Bachelor's Degree in Computer Science or Information Systems; equivalent training and experience may substitute for education Minimum of five years of directly related experience, including a minimum of three years supervising others Strong background with A/V systems, network skills, and multiple video conferencing platforms (Zoom, MS Teams, WebEx, etc) Understanding of basic networking technology Advanced hands-on experience with video conferencing technologies such as Microsoft Teams, Zoom, Poly VTC endpoints, Crestron control systems, IP Protocols, Bridging services, and VoIP Strong administrative, organizational, and Microsoft Office skills Demonstrated ability to communicate persuasively, both orally and in writing Ability to provide quality client service to both internal and external contacts Ability to appropriately delegate work to others to meet deadlines and objectives Ability to lead others effectively in a team environment Ability to analyze and interpret information from a variety of sources to solve complex problems Ability to safely lift, move, and carry items weighing up to 50 lbs Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Technical Product Manager / Senior Product Owner - Mobile Engineering Location: Charlotte, NC (Hybrid, onsite day 1; minimum 3 days per week) Duration: Contract - 12 months (potential contract-to-hire; no sponsorship now or in the future) Pay Range: $71.17/hr (W2) Job ID: 406955 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Mobile Engineering Product Manager to join our dynamic team supporting Mobile Application development across multiple business lines at Bank of America. The ideal candidate will have strong experience in technical product ownership and business analysis and a proven ability to drive product vision, adoption, and expansion while leading teams to deliver high-impact mobile products. Responsibilities: Develop and communicate a clear product vision and roadmap for mobile applications. Lead user research with external vendors/clients and internal partners to define problems and opportunities. Serve as subject matter expert for mobile products, frameworks, technical components, and underlying data. Drive product adoption and expansion across internal business units and external customer experiences. Lead and manage teams to deliver functionality across multiple concurrent projects. Partner with engineering, design, and cross-functional stakeholders to define requirements and prioritize backlogs. Leverage Agile and Waterfall methodologies as appropriate; operate in Jira and related tools. Apply Copilot and prompt engineering expertise to inform product strategy and delivery. Facilitate workshops, presentations, and stakeholder communications at multiple organizational levels. Required Skills & Qualifications: Bachelor's degree or equivalent education. 10+ years as a technical product owner or business analyst in project-based environments. 5+ years of experience leading/managing people and delivering products. Deep understanding of mobile application frameworks, technical components, and product data. Deep understanding of Copilot and prompt engineering. Proficiency with Agile and Waterfall methodologies; working knowledge of Jira. Strong time management, prioritization, delegation, and coaching skills with a track record of meeting deadlines. Effective verbal and written communication across organizational levels; strong facilitation and presentation skills. Fluency in technology and knowledge of project and software development methods and techniques. Strong interpersonal, negotiation, and conflict management abilities. Preferred Skills: Experience in mobile applications for internal users and external banking customers. UI/UX design exposure and FinTech experience. Hands-on collaboration with technology teams and Agile software delivery experience. Data literacy and analytical mindset with strong attention to detail and accuracy. Business-centric judgment with the ability to tailor approaches for optimal outcomes. Proven collaboration across business and cross-functional partners; strong executive communication. Additional Details: Start month: August. Interview process includes 2 rounds; in-person preferred for local candidates in Charlotte. Glider ID verification required. Maximum of 3 submissions per vendor. On resume: include current location or relocation plan, availability/start date, and any required cooling-off period. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Ensure your resume lists your current location or relocation plan, availability or start date, and any cooling-off requirements.

Job Title: Business Analyst Location: Remote Duration: Contract - 10 months Pay Range: 21/hr - 27$/hr W2 Job ID: 372284 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an Associate Professional, Business Analyst to join our delivery team. The ideal candidate will have strong experience in SQL, delivery operations, and product analysis, and a proven ability to execute recurring delivery processes with accuracy, resolve issues through research, and drive process improvements across multiple product lines. Responsibilities: Execute daily, weekly, and monthly delivery processes with a focus on timeliness and accuracy across product lines including CAV, CIB, DIS, I&P, PI, and MSP. Perform Level II delivery and product analysis using documented research methods. Conduct basic research on issues and requests via Connect Us, including scenarios not documented in SOPs. Use, update, and create basic SQL code for deliverable processing, research, and deliverable supplements. Identify and escalate missing input data to Production Support and Supervisors for immediate action. Identify opportunities for delivery process improvements and participate in implementation. Perform other functions as assigned. Required Skills & Qualifications: Proficiency with SQL for querying, updates, and basic script creation. Strong analytical and problem-solving skills with attention to detail. Experience with Microsoft Office, including Word and Excel. Ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Preferred Skills: Experience supporting delivery across multiple product lines. Familiarity with SOP-driven operations and ticketing or request systems such as Connect Us. Work Conditions and Physical Demands: Primarily sedentary work in a general office environment with use of computer, telephone, and peripherals. Ability to communicate, exchange information, and interpret documents and data. Occasional standing, walking, lifting, and moving objects up to 10 lbs. May require extended hours for special business needs and 0-10% travel. Additional Details: Dress Code: Business Casual. Client Interface Required: Yes. Overtime Required: No. Hours per Day: 8. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Job Title: Data Analyst (HEDIS) Location: Remote Duration: Contract - 10 months Pay Range: $51/hr - $55/hr (W2) Job ID: 406936 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an Advisor Data Analyst to join our team supporting the Population Health Management (PHM) project for Medicaid in California. The role develops and maintains ad-hoc reports and dashboards and designs, develops, and validates analytics and delivery documentation for the PHM Service. The ideal candidate has experience in population health management, HEDIS, health quality, and related domains. Responsibilities: Design, implement, and maintain complex databases, access methods, validation checks, security, documentation, and statistical methods to meet client requirements. Review and edit data requirements and documentation using prescribed tools and standards to align with company guidelines and client specifications. Monitor standards and procedures and recommend revisions to address changing market demands and ensure consistency across databases. Apply data analysis and data modeling techniques to establish, modify, or maintain complex data structures and components to improve efficiency. Investigate and resolve significant technical database issues to ensure client satisfaction. Provide work direction and guidance to less experienced personnel using data structures and components to meet business specifications. Deliver training on data modeling techniques and integration into information systems to ensure consistency across database development and maintenance. Research client business objectives and data requirements to ensure developed databases meet needs. Communicate with clients to resolve data-related discrepancies and correct errors. Create and maintain ad-hoc reports and dashboards to support PHM operations and stakeholder reporting. Required Skills & Qualifications: Bachelor's degree or equivalent combination of education and experience. Degree in information systems, computer science, or related field preferred. Six or more years in programming or data analysis, including data administration, repository management, database creation, and data warehousing standards and tools. Experience with HEDIS, health quality, and population health management, including collection, analysis, and reporting of HEDIS data from claims, medical records, and EHRs. Ability to interpret and apply current HEDIS specifications and ensure compliance with reporting requirements. Proficiency in data analysis tools such as SQL, Python, or R, and experience with data visualization tools such as Tableau or Power BI. Experience with relevant programming languages and relational databases for database management and software development. Experience with company-used database and statistical software and product configurations. Experience with security software, domain structures, user authentication, and digital signatures. Experience configuring and installing operating systems and application software. Preferred Skills: Experience in Medicaid or public sector health data platforms. Knowledge of PHM analytics frameworks and quality improvement methodologies. Additional Details: Dress Code: Business Casual. Client Interface Required: Yes. Overtime Required: No. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated UI/UX & Customer Experience (CX) Expert for a remote federal program opportunity. Position Overview The UI/UX & Customer Experience (CX) Expert designs intuitive, accessible, and user-centered digital experiences that enhance customer satisfaction and usability across enterprise web applications. This role collaborates with Product Owners, Federal Project Managers (FPMs), Business Analysts, Solution Architects, Developers, QA Engineers, and stakeholders to translate business requirements into modern, responsive, and accessible user interfaces aligned with user needs and Federal digital service standards. Key Responsibilities Lead user experience (UX) and user interface (UI) design activities throughout the product lifecycle. Conduct user research, stakeholder interviews, workshops, usability studies, and journey mapping to understand user needs and pain points. Design wireframes, mockups, interactive prototypes, user flows, and information architecture for web and mobile applications. Develop responsive, mobile-first designs that deliver a consistent user experience across desktop, tablet, and mobile devices. Design interfaces using the U.S. Web Design System (USWDS) and establish reusable design systems and component libraries. Ensure compliance with Section 508, WCAG 2.1 AA, and Federal accessibility standards. Collaborate with Business Analysts and Product Owners to translate business requirements into intuitive user experiences. Work closely with Front-End Developers to ensure accurate implementation of approved designs. Conduct usability testing, accessibility reviews, heuristic evaluations, and analyze user feedback to continuously improve application usability. Create and maintain design documentation, style guides, design specifications, and UX standards. Participate in Agile ceremonies, including backlog refinement, sprint planning, design reviews, and sprint demonstrations. Promote human-centered design and customer experience best practices across project teams. Required Qualifications Bachelor's degree in Human-Computer Interaction (HCI), Graphic Design, User Experience Design, Information Systems, Computer Science, or a related field. Minimum of 5 years of experience designing enterprise web or mobile applications. Strong experience with UX research, interaction design, information architecture, and visual design. Experience creating wireframes, prototypes, and high-fidelity UI designs using Figma, Adobe XD, Sketch, or similar design tools. Experience designing responsive, mobile-first applications. Experience implementing or designing with the U.S. Web Design System (USWDS). Strong understanding of accessibility standards, including Section 508 and WCAG 2.1 AA. Experience working within Agile software development environments. Preferred Qualifications Experience supporting Federal Government digital services. Familiarity with Human-Centered Design (HCD) and Customer Experience (CX) methodologies. Experience designing AI-enabled or data-driven applications. Knowledge of front-end technologies, including HTML, CSS, and JavaScript, to effectively collaborate with development teams. Experience using analytics and user behavior data to improve digital experiences. Desired Skills User Experience (UX) Design User Interface (UI) Design Customer Experience (CX) Human-Centered Design (HCD) User Research and Usability Testing Wireframing and Interactive Prototyping Information Architecture Design Systems and Component Libraries U.S. Web Design System (USWDS) Responsive and Mobile-First Design Section 508 and WCAG 2.1 AA Accessibility Figma, Adobe XD, Sketch, or similar tools Agile/Scrum Methodologies Strong communication, collaboration, and presentation skills Work Environment Remote or hybrid work environment based on program requirements. Clearance Requirements Ability to obtain and maintain a Public Trust clearance. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

JOB SUMMARY: AmeriSpeak is a growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The Client Services Research Analyst is a singular opportunity to develop, hone, and use your survey research skills. You will collaborate on important and cutting-edge projects, which cover a wide variety of topics impacting our world today and play a vital role in their execution. You will have the opportunity to work with, assist, and eventually coordinate a multidisciplinary, cross-functional team that includes researchers, statisticians, programmers, telephone center staff, and subject matter experts throughout NORC. The Client Services Research Analyst is responsible for assisting with critical aspects of executing AmeriSpeak client studies, including: reviewing and evaluating client questionnaires accuracy and effectiveness in question wording, logic, and application for survey mode(s), formatting client questionnaires for programming, submitting project for IRB review, develop survey respondent contact plans, reviewing programmed instrument for accuracy and quality in all modes, and managing revisions throughout the testing cycle, ensuring survey data quality through reviewing simulated data and live data, monitoring survey field progress, helping to prepare raw data for weighting and client delivery using appropriate statistical applications, and helping develop and review for quality final client deliverables. Communicates with AmeriSpeak teams and support teams as needed and directed to get projects successfully executed and delivered-on time, with high quality, and within budget. May support business development activities for proposal, pricing, and contracting support, or other collateral. Location: This is a hybrid role based in our Chicago downtown office, with a minimum of six days per month in the office. DEPARTMENT: AmeriSpeak AmeriSpeak is the first U.S. multiclient household panel to combine the speed and cost-effectiveness of panel surveys with enhanced representativeness of the U.S. population, an approach designed to achieve an industry-leading response rate and an innovative sample quality report card. AmeriSpeak has become the primary survey partner of the nation's preeminent news service, The Associated Press. Developed and funded by NORC, AmeriSpeak randomly identifies Americans-including the country's hardest-to-reach populations-and recruits them to provide their opinions and insights on a wide range of topics critical to our clients. The outcome is a truly representative picture of America and, thus, more accurate research results for use in statistical surveys. RESPONSIBILITIES: Evaluates client questionnaires for alterations in question wording and question type needed to accommodate phone and/or web modes of survey administration Formats client questionnaires for programming, writing in appropriate survey pathway logic to ensure respondents are administered the correct questions Performs quality control testing on programmed surveys in the phone and web modes and manages questionnaire revisions throughout the testing cycle Taking on other key task to get a survey executed, including submitting project for IRB review, develop survey respondent contact plans, and monitoring survey field progress Coordinates with the Data Team to review simulated data and respondent survey data throughout the field period. Using data files to review survey and monitor field As the right person matures in the position, they will: Work with clients and ensure that client expectations of quality, timelines, and deliverables are met or exceeded Participate in and collaborate with multidisciplinary, internal teams-such as AmeriSpeak business development, statistics/methodology, researchers, programming, telephone centers, and subject matter experts-to execute AmeriSpeak studies Support business development activities for proposal, pricing, and contracting support for web survey projects Performs other duties as assigned REQUIRED SKILLS: Bachelor's degree is required. Master's degree in a relevant area is a plus 1 year experience in quantitative analysis using software like SAS, STATA, R, or SPSS is preferred Experience working with data collection and data flow processes Strong knowledge of survey research; knowledge of data collection and data flow processes Well-developed problem-solving, data analysis, time management, personal organization, and attention to detail, discretion, and composure skills Strong communication and interpersonal skills Ability to work on multiple projects at the same time with agility and to work effectively with team members, multiple departments, stakeholders, and internal/external clients Ability to work effectively and collaboratively with minimal supervision Knowledge of general office procedures, technology, and equipment Microsoft Office software, including word processing, spreadsheets, and graphics (Outlook, Word, Excel, and PowerPoint). Experience with online survey or CATI software is a plus SALARY AND BENEFITS: The pay range for this position is $55,000 - $70,000 This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge. WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.

Senior Product Experience Designer (Enterprise UX) Overview / Summary We are seeking hands-on Product Experience Designers to support strategic Operations modernization initiatives. In this role, you will help modernize internal experiences used by underwriters, call center representatives, agents, and agent team members, with a focus on complex workflows, legacy-system challenges, and improved end-to-end service experiences. The ideal candidate can independently lead complex experience workstreams from discovery through design execution, partnering closely with business analysts, product managers, developers, designers, and Experience Leads to deliver human-centered design solutions. Key Responsibilities Own complex experience design workstreams from discovery through design execution. Conduct stakeholder and user interviews. Map current-state and future-state user journeys. Synthesize research findings and analytics to identify pain points and opportunities. Define user scenarios and workflow requirements. Create information architecture and user flows. Develop wireframes, high-fidelity designs, and interactive prototypes in Figma. Iterate designs based on stakeholder feedback and usability findings. Partner with business analysts, product managers, developers, designers, and Experience Leads. Translate business requirements into human-centered design solutions. Present design rationale and educate partners on UX principles. Balance business needs, user needs, technical constraints, accessibility requirements, and design-system standards. Use research and analytics to support continuous improvement. Follow internal design practices, training materials, and native design-system standards. Contribute to the design of AI-enabled workflows and utilize GenAI tools for synthesis and design exploration. Required Qualifications Strong product experience design, enterprise UX, and systems-thinking capabilities. Ability to quickly learn business operations domains, including agent support, underwriting support, call center workflows, case/task management, and internal service experiences. Experience with business storytelling, problem framing, research interviewing, journey mapping, affinity mapping, insight synthesis, hypothesis formulation, storytelling, critical evaluation, information architecture, scenario development, stakeholder communication, and cross-functional collaboration. Ability to translate ambiguous input into clear design direction. Proficiency in Figma, including: User flows Wireframes High-fidelity design Interactive prototypes Design documentation Experience with journey mapping and experience mapping for complex workflows and multi-role journeys. Experience applying design-system components and patterns consistently. Strong information architecture, user-flow creation, scenario development, and complex workflow design skills. Experience supporting user research and usability testing, including interviews, synthesis, findings documentation, and iterative design. Understanding of accessibility fundamentals. Comfortable using GenAI tools for synthesis and design exploration. Ability to work independently with limited supervision while collaborating across cross-functional teams. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Job Title: Project Tester (1102) Location: Brooklyn, OH 44144 (Onsite, 5 days/week) - 4910 Tiedeman Rd Duration: Contract - 5 months Pay Range: $30/hr $30/hr (W2) Job ID: 406774 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Project Tester to join our dynamic team supporting Lockbox within Payment and Deposit Operations. The ideal candidate will have strong experience in operational procedure development, test script creation and execution, and production support and a proven ability to analyze complex datasets, translate business requirements for technology teams, and drive process improvement initiatives. Responsibilities: Create, edit, and test application and operational procedures for Lockbox Operations and Support. Write and execute test scripts for operational testing in process improvement projects. Perform business analysis for payment and deposit applications across mainframe, PC, distributed, database, and web-based environments. Mine data from primary and secondary sources, including complex joins across multiple datasets. Provide ongoing production support as first-line contact for user inquiries and issues, including reporting, tracking, resolution, root cause analysis, and preventive measures. Deliver quality support and service to internal and external partners and clients. Participate in and guide Lockbox-related process initiatives and projects across associated applications and systems. Translate business needs and requirements to Technology partners and convey technical information to Loan, Payment, and Operational Services and Lines of Business. Required Skills & Qualifications: Bachelor's degree or equivalent experience, ideally 2+ years in an operational or support environment. Attention to detail in documenting and implementing requirements. Strong analytical and decision-making skills with the ability to resolve issues. Excellent written and verbal communication skills, including concise communication with senior management. Ability to manage change, prioritize tasks, and meet deadlines. Ability to facilitate research and resolution of complex or ambiguous issues. Proficiency with technology-based tools and databases, including Excel and Access. Demonstrated adaptability, intellectual curiosity, and teamwork. Preferred Skills: 1-2 years of Operational Analyst experience, preferably in payments or deposits. Technical proficiency with Windows systems and software. Advanced Excel skills and experience with Jira, including managing large datasets, pivot tables, and data visualization. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits Opportunities for growth with global clients A supportive, inclusive culture that values innovation and people Exposure to cutting-edge technologies and projects About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

About Bering Straits Professional Services Paragon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon's experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients' projects in line with local, state and federal guidelines and regulations. About this position: Sr. Cybersecurity Incident Response Specialist Location - Washington, DC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $100k - $120k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Member of the SOC team which provides 24 hours per day, 7 days per week, 365 days per year monitoring and incident response services for the organization's Network, Systems, Applications, and Web services. Provide senior level cybersecurity incident response expertise in support of the client's Incident Response processes and procedures. Develop operational baselines such data flows and application interactions to enhance SOC's ability to respond to incidents. Prepare and manage playbooks and relevant scenarios in addition to narratives and visual diagrams and review continuously, in compliance with NIST SP 800-61 and Government guidance. Follow current guidance from NIST 800-61, Federal Incident Notification Guidelines, CISA's Incident Response and Vulnerability Playbook, and client guidance. Monitor system status and sensor data from deployed sensors and triage for validity from Security Information and Event Management (SIEM) System, email, texts, phone calls and all enterprise managed dashboards. Analyze all sources including network traffic, identity, fault, performance, and bandwidth information, alerts and data to augment detection of network anomalies and unauthorized activity. Meet regularly with client stakeholders to develop content, analytic rules, alerts, dashboards, automation and identify ways to improve availability and efficiency of client's incident response program. Categorize, Prioritize, and Report on cybersecurity events in accordance with (IAW) SOPs and other relevant policies documents. Implement cybersecurity mitigations leveraging client tools and systems. Create and escalate cybersecurity-related investigations to both internal and external entities such as DHS or other Government Agencies with client and Federal defined timelines. Manage, coordinate, and respond to FOIA, audits, data calls, e-discovery and information requests. Schedule and execute incident response tabletop exercises with each client FISMA system on an annual basis. Review and handle phishing messages reported by client staff. Required (Minimum Necessary) Qualifications Education Requirements: High School or GED-General Educational Development-GED Diploma Bachelor's degree in computer science or equivalent is preferred Level of Experience Requirements: Minimum of five years hands-on experience Proven experience detecting, triaging, and responding to cyber incidents across enterprise networks and cloud environments. Knowledge, Skills, Abilities, and Other Characteristics Proficiency with SIEM, EDR/XDR platforms, and forensic tools. Strong understanding of threat actor TTPs, MITRE ATT&CK framework, and incident containment strategies. Ability to analyze network traffic, logs, and endpoint telemetry to identify malicious activity. Familiarity with malware analysis, reverse engineering basics, and memory analysis concepts Experience developing and tuning detection rules, playbooks, and automated response workflows. Working knowledge of incident response frameworks (e.g., NIST SP 800-61, SANS). Understanding of vulnerability management, threat intelligence integration, and SOC metrics/reporting. Understanding of basic computer and networking technologies. Windows and Linux/Unix operating systems Networking technologies (routing, switching, VLANs, subnets, firewalls) Common networking protocols - SSH, SMB, SMTP, FTP/SFTP, HTTP/HTTPS, DNS, etc. Common enterprise technologies - Active Directory, Group Policy, and the Microsoft Azure suite of cloud services. Understanding of current system logging technology and retrieving information from a plethora of technology platforms. Ability to work well in a team environment. Self-starter with ability to work with little supervision. Willingness to take on and adapt to new, open-ended tasks for which there is no current standard operating procedure. Ability to research independently and self-teach. Strong analytical and decision-making skills under pressure. Excellent written and verbal communication, including incident documentation and executive briefings. Ability to lead investigations, mentor junior analysts, and collaborate with cross-functional teams. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Accordingly, U.S. Citizenship is required. Preferred Interest in security/hacking culture. Ability to "think like an attacker" General cybersecurity certifications (one or more of the following preferred): CompTIA Security+ CompTIA Cybersecurity Analyst (CySA+) Certified Ethical Hacker (CEH) GIAC Certified Incident Handler (GCIH) Any cloud security certification, especially: CompTIA Cloud+ Certified Cloud Security Professional (CCSP) Cloud Security Alliance Certificate of Cloud Security Knowledge (CCSK) Any Microsoft 365/Azure cybersecurity certification, especially: Microsoft Certified: Security Operations Analyst Associate (SC-200) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft Certified: Azure Security Engineer Associate (AZ-500) Familiarity with the Microsoft 365 and Microsoft Azure suite of products, including Microsoft Sentinel and Microsoft 365 Defender. Knowledge of common enterprise technologies, policies, and concepts such as: Microsoft Sentinel SIEM Kusto Query Language (KQL) Mobile device technologies (iOS, Android) Scripting experience (PowerShell, Python, etc.) Microsoft Power BI Azure DevOps Artificial Intelligence (AI) / Machine Learning (ML) expertise In-depth knowledge of AI and ML concepts. How to practically apply AI/ML technologies to enhance cyber threat hunting and incident response capabilities. Experience with specific AI services offered within Microsoft Azure. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Washington DC Schedule and Flexibility: Full Time in Office Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Position Title: Workday HR Data & Reporting Analyst Location: Milwaukee, WI Duration: 05 Month Contract Status: Onsite Employment Type: Contract role on W-2 through Above and Beyond Talent Acquisition, Inc. (A&B Talent) Pay Range: USD $30-32 an hour W2 Client Info / Who they are: Above and Beyond Talent Acquisition proudly represents our Client, a global leader in water, waste, and energy management. The client offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting, and resource recovery. The client helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. The client has approximately 10,000 employees working at over 350 locations across the continent. Requirements / Who we are looking for: Experience in Workday Payroll / HCM Knowledge of Workday modules: HCM, Compensation, Payroll, Time Tracking, and Absence Ability to build, test, and maintain Workday reports and dashboards Strong HR data analysis and reporting skills Experience with data validation, auditing, and troubleshooting Knowledge of HR metrics and analytics Ability to collaborate with technical teams and business stakeholders Experience improving reporting processes and automation Strong attention to detail and data quality Performance Objectives / What you'll be doing: Collect requirements, build, and test Workday reports for HCM, Compensation, Payroll, Time Tracking and Absence modules. Build reliable, accurate and cross-matched reports for data research, troubleshooting, and data audits. Design, develop and manage new reports and dashboards designed to provide management a view into people HR metrics and ensure the timely development and distribution of established periodic reports. aligned with data privacy policies and secure delivery methods. Collaborate with technical staff, providing feedback and user/technical specifications, regarding the design of reports and dashboards for leadership. Research and troubleshoot data issues to ensure data quality. Expand and enhance analytics capability, continue to improve processes, explore/adopt new tools. Collaborates with various business partners on project requests, prioritization and delivery. Workday Report Writer experience required. PRISM experience a plus.+ Perks of working with US / What We offer: Competitive Salary. Health, dental, and vision insurance. Company 401K plan The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. "Above and Beyond Talent is an equal opportunity employer and staffing firm."

JOB SUMMARY: The Health Care Evaluation Research Department at NORC seeks a Senior Data Scientist II. In this role, the Senior Data Scientist II will lead analytic work using large administrative and claims-based data to support the implementation, evaluation, and ongoing monitoring of CMS Innovation Center (CMMI) models, Medicare and Medicaid programs, and related payment and delivery system reforms. The position emphasizes technical leadership, analytic execution, and deep familiarity with CMS data systems, and includes mentoring data analysts and data scientists while collaborating closely with other project leaders, policy researchers, economists, and methodologists. At NORC, you will work alongside nationally recognized experts supporting some of the most significant health care reforms in the country. This role offers the opportunity to apply deep technical expertise to CMS Innovation Center models and Medicaid initiatives, lead analytic contributions to new business efforts, manage complex workstreams, and mentor others within a mission-driven, nonpartisan research organization. The Data Science job family exists across multiple departments at NORC and provides advanced analytical expertise for a portfolio of research and evaluation projects. The Senior Data Scientist II (SDS II) plays a strategic, hands-on role in delivering high-quality analytics for complex health care initiatives by leading large-scale data efforts, providing technical leadership to multidisciplinary teams, establishing resources and best practices for health care data work across NORC, and taking leadership on relevant business development initiatives. Work Location NORC supports hybrid work arrangements for this position in either our Washington, DC or Chicago, IL offices. Remote work status may be considered for outstanding candidates. Occasional travel may be required based on project needs and client meetings. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. DEPARTMENT: Health Care Evaluation Research NORC's Health Care Evaluation Research department conducts advanced analytics and evaluations for Medicare, Medicaid, and commercial insurance programs. NORC's health work supports the implementation, monitoring, and evaluation of health care payment and delivery reforms, with a particular emphasis on CMS Innovation Center (CMMI) models, state Medicaid demonstrations, and other federal health projects across Health and Human Services, states, and foundations. RESPONSIBILITIES: Lead advanced analytic work supporting the implementation, evaluation, and monitoring of CMS Innovation Center (CMMI) models, including alternative payment models and delivery system reforms. Lead projects and manage major project workstreams including but not limited to advanced analytic work supporting the implementation, evaluation, and monitoring of CMS Innovation Center (CMMI) models, including alternative payment models and delivery system reforms. Apply claims-based and administrative data to assess program operations, utilization, quality, access, and cost across Medicare, Medicaid, and commercial populations. Lead analyses using Medicaid T-MSIS (including TAF), state Medicaid claims and encounter data, Medicare fee-for-service claims, Medicare Advantage encounter data, and Medicare Part D prescription drug data. Access and analyze data in CMS secure data environments, including CCW/VRDC and, as appropriate, Model Space, IDR, and other CMS data platforms. Lead data acquisition, ingestion, cleaning, transformation, linkage, and harmonization for large and complex health care datasets. Develop and implement quality assurance protocols, documentation standards, and reproducible analytic workflows. Serve as a technical lead and mentor to data analysts and data scientists. Lead or co-lead analytic and data-focused components of business development efforts, including proposal writing and capture discussions. REQUIRED SKILLS: Bachelor's degree in Statistics, Mathematics, Computer Science, Data Science, Economics, Public Health, or a related field. At least 9 years of relevant experience (or 12 years with a Bachelor's degree) in positions of increasing responsibility involving large-scale data analysis and statistical modeling. Demonstrated experience leading project teams or teams conducting substantial work streams on larger projects. Demonstrated experience working with Medicare and/or Medicaid administrative or claims data. Experience accessing and analyzing CMS data through the Chronic Conditions Warehouse (CCW) / Virtual Research Data Center (VRDC). Demonstrated ability to lead complex analytic work, mentor technical staff, and communicate results to technical and non-technical audiences. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. Strongly Preferred Qualifications: Master's degree or higher in a relevant field. Experience supporting CMS Innovation Center (CMMI) model implementation, monitoring, or evaluation. Experience working with CMS data environments, including Model Space and the Integrated Data Repository (IDR). Hands-on experience with T-MSIS/TAF, state Medicaid claims and encounter data, Medicare Advantage encounter data, and Medicare Part D prescription drug data. Proficiency with SAS, SQL, R, and/or Python, and experience working in modern data warehouse or data lake environments. Experience leading or contributing to technical proposal writing for federal health care analytics or evaluation work. SALARY AND BENEFITS: The pay range for this position is $160,000 - $190,000. This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. This role is bonus eligible. Bonus payment is contingent upon program terms and individual performance. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge. WHO WE ARE: For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale. EEO STATEMENT: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.

Aptask Global Workforce (AGW) is seeking a Category Management Analyst for a Hybrid position with a Leading Life Sciences Company located in Foster City, CA. This is a 12+ month contract opportunity. This role supports the development and execution of category strategies across a portfolio of Research & Product Development Procurement categories, including research services, biologics, chemicals, reagents, lab supplies, and lab equipment. This is a high-impact, high-visibility role where the analyst will partner closely with Category Managers to analyze spend, generate market intelligence, support sourcing initiatives, and operationalize procurement strategies to deliver value. Responsibilities: Compile and analyze quantitative and qualitative data to support category strategies Develop category profiles, including supply market insights, supplier segmentation, and demand patterns Manage and analyze spend data across multiple categories to identify trends and opportunities Ensure accurate spend classification and data integrity to enable portfolio-level decision making Support execution of sourcing events (RFPs, RFIs, negotiations) in partnership with Category Managers Support supplier segmentation and performance tracking Partner with Category Managers and business stakeholders to support demand management and execution Drive adoption of procurement processes, tools, and best practices Identify and implement continuous improvement opportunities Requirements: Bachelor's degree in Business, Supply Chain, Life Sciences, or related field 3-6 years of experience in procurement, sourcing, analytics, or supply chain Strong analytical and data management skills (Excel, Power BI, etc.) Experience working with large datasets and generating insights Strong communication and stakeholder engagement skills Desired skills: Experience in life sciences / biotech / pharma procurement Familiarity with CRO / research services sourcing Familiarity with lab consumables or equipment Familiarity with supplier management practices Experience supporting category strategies or sourcing programs Pay range: up to $51.23 per hour Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, apply today! Aptask Global Workforce (AGW) ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery. Benefits of working with ApTask Global Workforce include: Medical Dental Vision Sick Pay (for applicable states/municipalities) Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Job Description Job Description Information Technology Specialist I - Construction Design a Plus US-NY-Albany Job ID: # of Openings: 1 Category: Information Technology LiRo-Hill Overview Looking for an IT Specialist Level 1 Business Analyst Albany, NY Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist -for Strategic Operations Responsibilities The client for this project is the NYS Office of General Services (OGS) in Albany, NY Information Technology Specialist, Level I - This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client's site in Albany, NY, the ideal candidate is flexible and adaptable to the evolving responsibilities of the team. The IT Specialist, Level 1 will need to be innovative, forward-thinking, and able to anticipate and execute their role when new direction is given. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams. You'll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You'll request documents for system changes through a triage/governance's process while also reviewing and evaluating proposed business process changes and system changes - provide input on complexity, feasibility, and impact and make recommendations on implementation. You'll also be responsible for: • Review and document current "as-is" state of the business process or function including creating flow charts and process models • Validate requirements throughout the business analysis process • Develop business process flows (Visio), fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes • Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents • Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are adequately vetted with all stakeholders before implementation • Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals • Communicate business process and system requirements to system developers and program staff • Perform system research and facilitate information gathering activities • Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements. Make suggestions on technology to procure and utilize in D&C business practices • Assist with implementation of new processes and roll out training and turnover of the software solution • Prepare and review test plans, scenarios, and scripts. Work with Business staff to execute User Acceptance Testing • Review and analyze business process deficiencies requiring resolution during or after implementation Independently troubleshoot issues as they arise for internal and external users • Maintain historical data reports from obsolete Project Management System • Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions Qualifications Requirements The ideal candidate is organized, takes good notes, and is able to synthesize information quickly. Minimum qualifications include: • Minimum of 4 years' experience as a business analyst - An associate's degree can substitute for 1 year of business analysis experience - A bachelor's degree can substitute for 2 years of business analysis experience • Ability to collect, analyze, and organize data for management, contributing to data-driven decision-making • Ability to carry out in-depth analysis We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Compensation range for this role: Min $60,000 to Max $72,000 The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 0 Yearly Salary PI8d77fc0e0e37-4388