Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Senior Specialist, Program Management Job Code: 41288 Job Location: Rochester, NY Job Schedule: 9/80 (Every other Friday off) Job Description: The Deputy Program Manager works with the Program Manager to execute all phases of programs from inception through completion. Help drive program execution to achieve key business and financial objectives for orders, revenue recognition, operating income, and free cash flow for new, continuing, or current programs. Responsible for the cost, schedule, and technical performance of programs or subsystems of major programs. Coordinate the preparation of proposals, business plans, Statement of Work, specifications, operating budgets, and financial terms/conditions of contract. Act as secondary customer contact for program activities, assists in coordinating program review sessions with customer to discuss cost, schedule, and technical performance. Direct the work of employees assigned to the program from technical and administrative areas. This position will be supporting the Exquisite Imaging Solutions Business Area in the Space Superiority & Imaging Division. Essential Functions: • Support the management of programs involving advanced electro-optical technology for space applications that are of significant strategic importance to the business area Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. • Accountable, along with the Program Manager, for the cost, schedule, and technical performance of the program through all phases, inception to completion • Establish and execute program plans in a firm fixed price program construct • Drive program execution, support capture management efforts of additional scope, and support technology investment plans • Effectively communicate within the team, upward with internal executive leadership, and externally with the customer to influence stakeholders for business success • Work collaboratively with the functional organizations to ensure that all resources are available, capable, and empowered to meet program goals Qualifications: • Bachelor's Degree and a minimum of 6 years of prior relevant experience; Or, Graduate Degree and a minimum of 4 years of prior related experience; Or, in lieu of a degree, a minimum of 10 years of prior related experience Preferred Additional Skills: • Prior successful program leadership role including earned value IPT role • Excellent interpersonal, written, and verbal communication skills • Ability to manage and analyze budgets and cost controls • Proposal contributor experience • Experience managing pieces of a hardware development effort • EVMS expertise In compliance with pay transparency requirements, the salary range for this role in New York state is $92,500-$171,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. xibtplm For information regarding your Right To Work, please click here for English or Spanish.
08/03/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Senior Specialist, Program Management Job Code: 41288 Job Location: Rochester, NY Job Schedule: 9/80 (Every other Friday off) Job Description: The Deputy Program Manager works with the Program Manager to execute all phases of programs from inception through completion. Help drive program execution to achieve key business and financial objectives for orders, revenue recognition, operating income, and free cash flow for new, continuing, or current programs. Responsible for the cost, schedule, and technical performance of programs or subsystems of major programs. Coordinate the preparation of proposals, business plans, Statement of Work, specifications, operating budgets, and financial terms/conditions of contract. Act as secondary customer contact for program activities, assists in coordinating program review sessions with customer to discuss cost, schedule, and technical performance. Direct the work of employees assigned to the program from technical and administrative areas. This position will be supporting the Exquisite Imaging Solutions Business Area in the Space Superiority & Imaging Division. Essential Functions: • Support the management of programs involving advanced electro-optical technology for space applications that are of significant strategic importance to the business area Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. • Accountable, along with the Program Manager, for the cost, schedule, and technical performance of the program through all phases, inception to completion • Establish and execute program plans in a firm fixed price program construct • Drive program execution, support capture management efforts of additional scope, and support technology investment plans • Effectively communicate within the team, upward with internal executive leadership, and externally with the customer to influence stakeholders for business success • Work collaboratively with the functional organizations to ensure that all resources are available, capable, and empowered to meet program goals Qualifications: • Bachelor's Degree and a minimum of 6 years of prior relevant experience; Or, Graduate Degree and a minimum of 4 years of prior related experience; Or, in lieu of a degree, a minimum of 10 years of prior related experience Preferred Additional Skills: • Prior successful program leadership role including earned value IPT role • Excellent interpersonal, written, and verbal communication skills • Ability to manage and analyze budgets and cost controls • Proposal contributor experience • Experience managing pieces of a hardware development effort • EVMS expertise In compliance with pay transparency requirements, the salary range for this role in New York state is $92,500-$171,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. xibtplm For information regarding your Right To Work, please click here for English or Spanish.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary NetApp is hiring a principal-level product leader to own the AI product strategy for Azure NetApp Files (ANF)-a first-party, fully managed enterprise file service on Microsoft Azure, delivered in deep partnership between NetApp and Microsoft. In the spirit of NetApp's "business builder" cloud roles, you will translate a fast-moving AI landscape into differentiated platform capabilities, joint roadmap bets with Microsoft, and enterprise outcomes (performance, data locality, governance, and time-to-value for AI pipelines). You will sit at the intersection of enterprise storage, Azure AI infrastructure, and industry AI workloads, ensuring ANF is positioned and built as a strategic data foundation for training, inference, RAG, analytics, simulation, and agentic workflows-without forcing customers to abandon enterprise file semantics, protection, or hybrid operating models. Role Overview We need a highly strategic and deeply technical principal PM who can: Define a multi-year AI vision and roadmap for ANF in the context of Azure AI services, GPU estates, data platforms, and regulated enterprise environments. Turn emerging patterns (LLMs, RAG, agents, orchestration, multimodal data, vector retrieval, high-throughput checkpointing) into concrete product requirements and joint go-to-market narratives with Microsoft. Balance hyperscaler co-development constraints with NetApp differentiation (enterprise data services, multiprotocol access, lifecycle management, resiliency, and cross-cloud consistency, where relevant). Key Responsibilities AI strategy & Roadmap Own end-to-end AI strategy for ANF: problem selection, success metrics, phased delivery, and competitive positioning vs. other Azure and AI-native storage options. Prioritize investments across performance, scale, data services, protocol and API surfaces, and operational excellence for AI pipelines. Workload-led product definition Please make an application promptly if you are a good match for this role due to high levels of interest. Drive requirements for AI-centric scenarios, including: Training and inference data planes (high throughput, low latency, checkpointing, bursty I/O) RAG and enterprise search (datasets, versioning, clones, refresh patterns) Agentic workflows and orchestration (durable shared state, tool/data access patterns-where productized responsibly) Large multimodal and enterprise datasets (governance, access control, lifecycle) Analytics and simulation adjacencies (HPC/EDA-style throughput, shared filesystem semantics) Hyperscaler & Ecosystem Partnership Partner with Microsoft teams across Azure AI / Foundry, Azure Machine Learning, AKS/container platforms, GPU infrastructure, data/analytics (e.g., Databricks-style patterns on Azure), and core Azure storage/networking dependencies. Align ANF's AI story with Azure-wide AI data guidance and reference architectures, and feed real customer workload evidence back into joint planning. Cross-functional leadership Lead across engineering, product marketing, sales, customer success, and professional services to ship capabilities and repeatable reference architectures / proof points. Engage strategic customers and design partners to validate pain, quantify value, and de-risk roadmap bets. Market intelligence & Evangelism Monitor AI infrastructure trends (models, frameworks, orchestration, data formats) and competitor moves; translate these into differentiated bets. Represent ANF as a credible technical executive in briefings, advisory councils, and industry forums. Industry Segmentation Tailor AI storage strategy for segments where file semantics and performance matter, for example: semiconductor/EDA, manufacturing, healthcare imaging, financial services, energy, media & entertainment, and HPC/simulation-including compliance and data residency requirements. Job Requirements 10+ years of product management experience in cloud infrastructure, enterprise storage, AI/ML infrastructure, or data platforms (principal scope: portfolio strategy, multi-team alignment, executive storytelling). Strong command of enterprise storage: NFS/SMB semantics, snapshots/clones, replication, backup integration patterns, capacity/performance tiers, and large-scale filesystem behavior under parallel workloads. Hands-on familiarity with modern AI stacks: LLMs, RAG architectures, embeddings/vector retrieval patterns, training vs. inference I/O profiles, orchestration, and enterprise AI data pipelines. Demonstrated success influencing engineering and partner roadmaps without direct authority; experience with hyperscaler first-party or deeply partnered services is a strong plus. Excellent written and verbal communication skills for customers, executives, and engineers. Preferred Direct experience with Microsoft Azure AI services, GPU estates on Azure, and/or Azure Kubernetes Service + ML platform integrations. Familiarity with Databricks, Iceberg/Delta-class open table patterns, Kubernetes storage patterns, NVIDIA AI software stacks, and enterprise MLOps release cadences. Background in regulated industries and enterprise security/governance requirements for AI data. Education MBA or advanced degree in CS/Engineering (helpful, not a substitute for demonstrated technical depth). Compensation: The target salary range for this position is $228,000 - $345,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. xibtplm Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Perfor
08/03/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary NetApp is hiring a principal-level product leader to own the AI product strategy for Azure NetApp Files (ANF)-a first-party, fully managed enterprise file service on Microsoft Azure, delivered in deep partnership between NetApp and Microsoft. In the spirit of NetApp's "business builder" cloud roles, you will translate a fast-moving AI landscape into differentiated platform capabilities, joint roadmap bets with Microsoft, and enterprise outcomes (performance, data locality, governance, and time-to-value for AI pipelines). You will sit at the intersection of enterprise storage, Azure AI infrastructure, and industry AI workloads, ensuring ANF is positioned and built as a strategic data foundation for training, inference, RAG, analytics, simulation, and agentic workflows-without forcing customers to abandon enterprise file semantics, protection, or hybrid operating models. Role Overview We need a highly strategic and deeply technical principal PM who can: Define a multi-year AI vision and roadmap for ANF in the context of Azure AI services, GPU estates, data platforms, and regulated enterprise environments. Turn emerging patterns (LLMs, RAG, agents, orchestration, multimodal data, vector retrieval, high-throughput checkpointing) into concrete product requirements and joint go-to-market narratives with Microsoft. Balance hyperscaler co-development constraints with NetApp differentiation (enterprise data services, multiprotocol access, lifecycle management, resiliency, and cross-cloud consistency, where relevant). Key Responsibilities AI strategy & Roadmap Own end-to-end AI strategy for ANF: problem selection, success metrics, phased delivery, and competitive positioning vs. other Azure and AI-native storage options. Prioritize investments across performance, scale, data services, protocol and API surfaces, and operational excellence for AI pipelines. Workload-led product definition Please make an application promptly if you are a good match for this role due to high levels of interest. Drive requirements for AI-centric scenarios, including: Training and inference data planes (high throughput, low latency, checkpointing, bursty I/O) RAG and enterprise search (datasets, versioning, clones, refresh patterns) Agentic workflows and orchestration (durable shared state, tool/data access patterns-where productized responsibly) Large multimodal and enterprise datasets (governance, access control, lifecycle) Analytics and simulation adjacencies (HPC/EDA-style throughput, shared filesystem semantics) Hyperscaler & Ecosystem Partnership Partner with Microsoft teams across Azure AI / Foundry, Azure Machine Learning, AKS/container platforms, GPU infrastructure, data/analytics (e.g., Databricks-style patterns on Azure), and core Azure storage/networking dependencies. Align ANF's AI story with Azure-wide AI data guidance and reference architectures, and feed real customer workload evidence back into joint planning. Cross-functional leadership Lead across engineering, product marketing, sales, customer success, and professional services to ship capabilities and repeatable reference architectures / proof points. Engage strategic customers and design partners to validate pain, quantify value, and de-risk roadmap bets. Market intelligence & Evangelism Monitor AI infrastructure trends (models, frameworks, orchestration, data formats) and competitor moves; translate these into differentiated bets. Represent ANF as a credible technical executive in briefings, advisory councils, and industry forums. Industry Segmentation Tailor AI storage strategy for segments where file semantics and performance matter, for example: semiconductor/EDA, manufacturing, healthcare imaging, financial services, energy, media & entertainment, and HPC/simulation-including compliance and data residency requirements. Job Requirements 10+ years of product management experience in cloud infrastructure, enterprise storage, AI/ML infrastructure, or data platforms (principal scope: portfolio strategy, multi-team alignment, executive storytelling). Strong command of enterprise storage: NFS/SMB semantics, snapshots/clones, replication, backup integration patterns, capacity/performance tiers, and large-scale filesystem behavior under parallel workloads. Hands-on familiarity with modern AI stacks: LLMs, RAG architectures, embeddings/vector retrieval patterns, training vs. inference I/O profiles, orchestration, and enterprise AI data pipelines. Demonstrated success influencing engineering and partner roadmaps without direct authority; experience with hyperscaler first-party or deeply partnered services is a strong plus. Excellent written and verbal communication skills for customers, executives, and engineers. Preferred Direct experience with Microsoft Azure AI services, GPU estates on Azure, and/or Azure Kubernetes Service + ML platform integrations. Familiarity with Databricks, Iceberg/Delta-class open table patterns, Kubernetes storage patterns, NVIDIA AI software stacks, and enterprise MLOps release cadences. Background in regulated industries and enterprise security/governance requirements for AI data. Education MBA or advanced degree in CS/Engineering (helpful, not a substitute for demonstrated technical depth). Compensation: The target salary range for this position is $228,000 - $345,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. xibtplm Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Perfor
Own Every Moment at NetApp Read all the information about this opportunity carefully, then use the application button below to send your CV and application. At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. LOCATION Candidates must be based in California Candidates outside of this region will be automatically disqualified. JOB SUMMARY NetApp is seeking a Senior Value Engineering Consultant (IC5) to join our Modernization Solution Architect team. In this highly strategic role, you will help customers make confident, data-driven technology investment decisions by translating NetApp solutions into measurable business value. You will operate at the intersection of technology, finance, and executive strategy, partnering with sales teams and customers to quantify outcomes such as Total Cost of Ownership (TCO), Return on Investment (ROI), Net Present Value (NPV), and risk reduction. Your work will directly influence deal strategy, accelerate pipeline progression, and position NetApp solutions around business outcomes versus solution cost. This role is critical to advancing NetApp's shift toward value-led selling, enabling larger, more strategic, and more durable customer engagements. WHAT YOU'LL DO Customer Engagement & Value Discovery Proactively partner with account teams to engage customers early in the sales cycle and shape opportunities using value engineering frameworks Facilitate discovery discussions to uncover customer business drivers, financial constraints, and decision criteria Translate customer challenges into quantifiable cost, risk, and growth impact Financial Modeling & Business Case Development Build and deliver financial models including: Total Cost of Ownership (TCO) Return on Investment (ROI) Net Present Value (NPV) Cash flow and lifecycle analysis Quantify the cost of inaction and articulate the financial impact of current state vs. future state Develop clear comparisons across alternatives (status quo, incremental change, modernization, consumption models, competition) Value-Based Solution Alignment Partner with Solution Architects to connect technical architecture decisions to measurable business outcomes Translate technical capabilities into financial and strategic impact aligned to executive priorities Ensure solutions are optimized for value (balancing cost, performance, flexibility, and risk) Executive Communication & Deliverables Create and present executive-level deliverables, including: Value business cases Financial analyses and models Customer value narratives and presentations Communicate effectively with senior stakeholders including CFOs, CIOs, and procurement leaders Deliver outputs that are transparent, defensible, and aligned to customer-validated assumptions Deal Strategy & Outcome Influence Influence deal strategy and win rates by anchoring conversations on economic impact rather than product features or pricing Position NetApp solutions against alternatives by highlighting lifecycle value, flexibility, and risk mitigation Support complex, multi-year, and subscription-based sales motions (e.g., Keystone, as-a-service models) Enablement & Scalable Impact Develop reusable frameworks, templates, and tools to scale value engineering across the field Enable account teams with value-based selling techniques, financial storytelling, and discovery frameworks Contribute to ongoing improvements in value engineering methodologies and processes QUALIFICATIONS 8-12+ years of experience in Solution Engineering, Consulting, Value Engineering, or related roles Demonstrated experience building and presenting financial models (TCO, ROI, NPV) Strong ability to connect technical solutions to business and financial outcomes Executive-level communication and presentation skills Experience supporting complex enterprise sales cycles A passion for coaching, enabling, and training other internal resources to maximize impact at a company level Familiarity with lifecycle management and modernization strategies Experience developing sales frameworks, tools, or enablement programs Preferred Skills & Experience Experience with subscription, consumption, or as-a-service models (e.g., STaaS/Keystone) Background in infrastructure, cloud, and (not or) data management solutions Experience leading or being a team lead Advanced degree (MBA, Finance, or related discipline) preferred Compensation: The target salary range for this position is 223,550 - 289,300 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. xibtplm We reward initiative, impact, and ownership. We provide flexibilit
08/03/2026
Full time
Own Every Moment at NetApp Read all the information about this opportunity carefully, then use the application button below to send your CV and application. At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. LOCATION Candidates must be based in California Candidates outside of this region will be automatically disqualified. JOB SUMMARY NetApp is seeking a Senior Value Engineering Consultant (IC5) to join our Modernization Solution Architect team. In this highly strategic role, you will help customers make confident, data-driven technology investment decisions by translating NetApp solutions into measurable business value. You will operate at the intersection of technology, finance, and executive strategy, partnering with sales teams and customers to quantify outcomes such as Total Cost of Ownership (TCO), Return on Investment (ROI), Net Present Value (NPV), and risk reduction. Your work will directly influence deal strategy, accelerate pipeline progression, and position NetApp solutions around business outcomes versus solution cost. This role is critical to advancing NetApp's shift toward value-led selling, enabling larger, more strategic, and more durable customer engagements. WHAT YOU'LL DO Customer Engagement & Value Discovery Proactively partner with account teams to engage customers early in the sales cycle and shape opportunities using value engineering frameworks Facilitate discovery discussions to uncover customer business drivers, financial constraints, and decision criteria Translate customer challenges into quantifiable cost, risk, and growth impact Financial Modeling & Business Case Development Build and deliver financial models including: Total Cost of Ownership (TCO) Return on Investment (ROI) Net Present Value (NPV) Cash flow and lifecycle analysis Quantify the cost of inaction and articulate the financial impact of current state vs. future state Develop clear comparisons across alternatives (status quo, incremental change, modernization, consumption models, competition) Value-Based Solution Alignment Partner with Solution Architects to connect technical architecture decisions to measurable business outcomes Translate technical capabilities into financial and strategic impact aligned to executive priorities Ensure solutions are optimized for value (balancing cost, performance, flexibility, and risk) Executive Communication & Deliverables Create and present executive-level deliverables, including: Value business cases Financial analyses and models Customer value narratives and presentations Communicate effectively with senior stakeholders including CFOs, CIOs, and procurement leaders Deliver outputs that are transparent, defensible, and aligned to customer-validated assumptions Deal Strategy & Outcome Influence Influence deal strategy and win rates by anchoring conversations on economic impact rather than product features or pricing Position NetApp solutions against alternatives by highlighting lifecycle value, flexibility, and risk mitigation Support complex, multi-year, and subscription-based sales motions (e.g., Keystone, as-a-service models) Enablement & Scalable Impact Develop reusable frameworks, templates, and tools to scale value engineering across the field Enable account teams with value-based selling techniques, financial storytelling, and discovery frameworks Contribute to ongoing improvements in value engineering methodologies and processes QUALIFICATIONS 8-12+ years of experience in Solution Engineering, Consulting, Value Engineering, or related roles Demonstrated experience building and presenting financial models (TCO, ROI, NPV) Strong ability to connect technical solutions to business and financial outcomes Executive-level communication and presentation skills Experience supporting complex enterprise sales cycles A passion for coaching, enabling, and training other internal resources to maximize impact at a company level Familiarity with lifecycle management and modernization strategies Experience developing sales frameworks, tools, or enablement programs Preferred Skills & Experience Experience with subscription, consumption, or as-a-service models (e.g., STaaS/Keystone) Background in infrastructure, cloud, and (not or) data management solutions Experience leading or being a team lead Advanced degree (MBA, Finance, or related discipline) preferred Compensation: The target salary range for this position is 223,550 - 289,300 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. xibtplm We reward initiative, impact, and ownership. We provide flexibilit
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary NetApp is hiring a principal-level product leader to own the AI product strategy for Azure NetApp Files (ANF)-a first-party, fully managed enterprise file service on Microsoft Azure, delivered in deep partnership between NetApp and Microsoft. In the spirit of NetApp's "business builder" cloud roles, you will translate a fast-moving AI landscape into differentiated platform capabilities, joint roadmap bets with Microsoft, and enterprise outcomes (performance, data locality, governance, and time-to-value for AI pipelines). You will sit at the intersection of enterprise storage, Azure AI infrastructure, and industry AI workloads, ensuring ANF is positioned and built as a strategic data foundation for training, inference, RAG, analytics, simulation, and agentic workflows-without forcing customers to abandon enterprise file semantics, protection, or hybrid operating models. Role Overview We need a highly strategic and deeply technical principal PM who can: Define a multi-year AI vision and roadmap for ANF in the context of Azure AI services, GPU estates, data platforms, and regulated enterprise environments. Turn emerging patterns (LLMs, RAG, agents, orchestration, multimodal data, vector retrieval, high-throughput checkpointing) into concrete product requirements and joint go-to-market narratives with Microsoft. Balance hyperscaler co-development constraints with NetApp differentiation (enterprise data services, multiprotocol access, lifecycle management, resiliency, and cross-cloud consistency, where relevant). Key Responsibilities AI strategy & Roadmap Own end-to-end AI strategy for ANF: problem selection, success metrics, phased delivery, and competitive positioning vs. other Azure and AI-native storage options. Prioritize investments across performance, scale, data services, protocol and API surfaces, and operational excellence for AI pipelines. Workload-led product definition Drive requirements for AI-centric scenarios, including: Training and inference data planes (high throughput, low latency, checkpointing, bursty I/O) RAG and enterprise search (datasets, versioning, clones, refresh patterns) Agentic workflows and orchestration (durable shared state, tool/data access patterns-where productized responsibly) Large multimodal and enterprise datasets (governance, access control, lifecycle) Analytics and simulation adjacencies (HPC/EDA-style throughput, shared filesystem semantics) Hyperscaler & Ecosystem Partnership Partner with Microsoft teams across Azure AI / Foundry, Azure Machine Learning, AKS/container platforms, GPU infrastructure, data/analytics (e.g., Databricks-style patterns on Azure), and core Azure storage/networking dependencies. Align ANF's AI story with Azure-wide AI data guidance and reference architectures, and feed real customer workload evidence back into joint planning. Cross-functional leadership Lead across engineering, product marketing, sales, customer success, and professional services to ship capabilities and repeatable reference architectures / proof points. Engage strategic customers and design partners to validate pain, quantify value, and de-risk roadmap bets. Market intelligence & Evangelism Monitor AI infrastructure trends (models, frameworks, orchestration, data formats) and competitor moves; translate these into differentiated bets. Represent ANF as a credible technical executive in briefings, advisory councils, and industry forums. Industry Segmentation Tailor AI storage strategy for segments where file semantics and performance matter, for example: semiconductor/EDA, manufacturing, healthcare imaging, financial services, energy, media & entertainment, and HPC/simulation-including compliance and data residency requirements. Job Requirements 10+ years of product management experience in cloud infrastructure, enterprise storage, AI/ML infrastructure, or data platforms (principal scope: portfolio strategy, multi-team alignment, executive storytelling). Strong command of enterprise storage: NFS/SMB semantics, snapshots/clones, replication, backup integration patterns, capacity/performance tiers, and large-scale filesystem behavior under parallel workloads. Hands-on familiarity with modern AI stacks: LLMs, RAG architectures, embeddings/vector retrieval patterns, training vs. inference I/O profiles, orchestration, and enterprise AI data pipelines. Demonstrated success influencing engineering and partner roadmaps without direct authority; experience with hyperscaler first-party or deeply partnered services is a strong plus. Excellent written and verbal communication skills for customers, executives, and engineers. Preferred Direct experience with Microsoft Azure AI services, GPU estates on Azure, and/or Azure Kubernetes Service + ML platform integrations. Familiarity with Databricks, Iceberg/Delta-class open table patterns, Kubernetes storage patterns, NVIDIA AI software stacks, and enterprise MLOps release cadences. Background in regulated industries and enterprise security/governance requirements for AI data. Education MBA or advanced degree in CS/Engineering (helpful, not a substitute for demonstrated technical depth). Compensation: The target salary range for this position is $228,000 - $345,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
08/03/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary NetApp is hiring a principal-level product leader to own the AI product strategy for Azure NetApp Files (ANF)-a first-party, fully managed enterprise file service on Microsoft Azure, delivered in deep partnership between NetApp and Microsoft. In the spirit of NetApp's "business builder" cloud roles, you will translate a fast-moving AI landscape into differentiated platform capabilities, joint roadmap bets with Microsoft, and enterprise outcomes (performance, data locality, governance, and time-to-value for AI pipelines). You will sit at the intersection of enterprise storage, Azure AI infrastructure, and industry AI workloads, ensuring ANF is positioned and built as a strategic data foundation for training, inference, RAG, analytics, simulation, and agentic workflows-without forcing customers to abandon enterprise file semantics, protection, or hybrid operating models. Role Overview We need a highly strategic and deeply technical principal PM who can: Define a multi-year AI vision and roadmap for ANF in the context of Azure AI services, GPU estates, data platforms, and regulated enterprise environments. Turn emerging patterns (LLMs, RAG, agents, orchestration, multimodal data, vector retrieval, high-throughput checkpointing) into concrete product requirements and joint go-to-market narratives with Microsoft. Balance hyperscaler co-development constraints with NetApp differentiation (enterprise data services, multiprotocol access, lifecycle management, resiliency, and cross-cloud consistency, where relevant). Key Responsibilities AI strategy & Roadmap Own end-to-end AI strategy for ANF: problem selection, success metrics, phased delivery, and competitive positioning vs. other Azure and AI-native storage options. Prioritize investments across performance, scale, data services, protocol and API surfaces, and operational excellence for AI pipelines. Workload-led product definition Drive requirements for AI-centric scenarios, including: Training and inference data planes (high throughput, low latency, checkpointing, bursty I/O) RAG and enterprise search (datasets, versioning, clones, refresh patterns) Agentic workflows and orchestration (durable shared state, tool/data access patterns-where productized responsibly) Large multimodal and enterprise datasets (governance, access control, lifecycle) Analytics and simulation adjacencies (HPC/EDA-style throughput, shared filesystem semantics) Hyperscaler & Ecosystem Partnership Partner with Microsoft teams across Azure AI / Foundry, Azure Machine Learning, AKS/container platforms, GPU infrastructure, data/analytics (e.g., Databricks-style patterns on Azure), and core Azure storage/networking dependencies. Align ANF's AI story with Azure-wide AI data guidance and reference architectures, and feed real customer workload evidence back into joint planning. Cross-functional leadership Lead across engineering, product marketing, sales, customer success, and professional services to ship capabilities and repeatable reference architectures / proof points. Engage strategic customers and design partners to validate pain, quantify value, and de-risk roadmap bets. Market intelligence & Evangelism Monitor AI infrastructure trends (models, frameworks, orchestration, data formats) and competitor moves; translate these into differentiated bets. Represent ANF as a credible technical executive in briefings, advisory councils, and industry forums. Industry Segmentation Tailor AI storage strategy for segments where file semantics and performance matter, for example: semiconductor/EDA, manufacturing, healthcare imaging, financial services, energy, media & entertainment, and HPC/simulation-including compliance and data residency requirements. Job Requirements 10+ years of product management experience in cloud infrastructure, enterprise storage, AI/ML infrastructure, or data platforms (principal scope: portfolio strategy, multi-team alignment, executive storytelling). Strong command of enterprise storage: NFS/SMB semantics, snapshots/clones, replication, backup integration patterns, capacity/performance tiers, and large-scale filesystem behavior under parallel workloads. Hands-on familiarity with modern AI stacks: LLMs, RAG architectures, embeddings/vector retrieval patterns, training vs. inference I/O profiles, orchestration, and enterprise AI data pipelines. Demonstrated success influencing engineering and partner roadmaps without direct authority; experience with hyperscaler first-party or deeply partnered services is a strong plus. Excellent written and verbal communication skills for customers, executives, and engineers. Preferred Direct experience with Microsoft Azure AI services, GPU estates on Azure, and/or Azure Kubernetes Service + ML platform integrations. Familiarity with Databricks, Iceberg/Delta-class open table patterns, Kubernetes storage patterns, NVIDIA AI software stacks, and enterprise MLOps release cadences. Background in regulated industries and enterprise security/governance requirements for AI data. Education MBA or advanced degree in CS/Engineering (helpful, not a substitute for demonstrated technical depth). Compensation: The target salary range for this position is $228,000 - $345,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Embedded Software Engineer - Space Systems : Sign-on bonus ($30K max) Job Code: 39248 Job Location: Wilmington, MA Job Schedule: 9/80 (Every other Friday off!) Relocation: Relocation assistance is available to qualified applicants Sign-On Bonus: A sign-on bonus of up to $30K may be included as part of an offer package for this level Job Description: L3Harris Space and Mission Systems is seeking a Lead Embedded Software Engineer for our Wilmington, MA location to join a team of experts developing Embedded Flight Software for space-based imaging payloads. This role requires strong technical depth in low-level embedded software, hardware interfacing, and multi-threaded application development, along with the ability to provide technical leadership and mentorship to junior engineers. The ideal candidate will have experience developing reliable software for mission-critical aerospace or space systems and familiarity with foundational frameworks such as NASA cFS or similar spaceflight software architectures. Essential Functions: Design, develop, test, and maintain embedded C++ software on the Linux operating system for space-based and mission-critical applications. Develop software that interfaces directly with hardware, including low-level I/O control, device communication, register-level interaction, and interrupt processing. Build and maintain multi-threaded applications with attention to determinism, synchronization, resource management, and system performance. Integrate and utilize targeted foundational software frameworks for space applications, such as NASA core Flight System (cFS) or comparable middleware and reusable flight software components. Support software architecture, implementation, debugging, and optimization across the full software development lifecycle. Collaborate closely with systems, hardware, integration, and test teams to ensure software meets mission, interface, and performance requirements. Participate in software bring-up, hardware/software integration, troubleshooting, and verification activities in lab and system environments. Contribute to code reviews, technical planning, software standards, and development best practices to improve quality, maintainability, and compliance. Provide technical leadership, including guiding design decisions, reviewing junior engineers' work products, and mentoring entry-level staff in embedded software development methods and tools. Qualifications: Bachelor's Degree in Computer Engineering, Computer Science, or related field and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Ability to obtain a TS/SCI security clearance. 7+ years experience in embedded software development, system design, debugging, and integration on aerospace products. 5+ years experience with RTOS (e.g., VxWorks, FreeRTOS, RTLinux, QNX), and programming languages (C/C++, Python, scripting). Professional experience with DevOps practices, Jenkins, and continuous integration tools. Professional experience working with Versal, MicroBlaze, bare metal development, and kernel/device drivers. Professional experience with embedded command and control for various applications including mechanisms, serial communications and distributed messaging. Preferred Additional Skills: Active Top Secret or TS/SCI clearance is highly preferred Expertise in full spaced-based System lifecycle including requirements flow down and allocation, design, development, test, and sell-off. Knowledge of MBSE tools (e.g., Cameo) and wideband/narrowband telemetry and messaging. Experience in space payload systems and NASA Core Flight System/Core Flight Executive (cFS/CFE) or similar reusable software framework used in aerospace and spaceflight applications. Experience in Command & Control Software, Sensor Processing Systems, and Optical Systems/telescopes. Knowledge of microprocessor/microcontroller architecture and programming, and familiarity with FPGAs. Understanding of real-time and embedded Linux concepts, including inter-process communication, scheduling, and performance tuning. Experience in estimating large software programs for new business opportunities. Proficiency in release engineering, change and configuration management, and continuous integration. Experience in developing software for microcontrollers with interfaces (e.g., I2C, SPI, UART, CAN). Develop, customize, and maintain Board Support Packages (BSP) for various hardware platforms. Integrate BSP components, including bootloaders, device drivers, and operating systems. In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $135,000.00 - $250,500.00 . This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
08/03/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Embedded Software Engineer - Space Systems : Sign-on bonus ($30K max) Job Code: 39248 Job Location: Wilmington, MA Job Schedule: 9/80 (Every other Friday off!) Relocation: Relocation assistance is available to qualified applicants Sign-On Bonus: A sign-on bonus of up to $30K may be included as part of an offer package for this level Job Description: L3Harris Space and Mission Systems is seeking a Lead Embedded Software Engineer for our Wilmington, MA location to join a team of experts developing Embedded Flight Software for space-based imaging payloads. This role requires strong technical depth in low-level embedded software, hardware interfacing, and multi-threaded application development, along with the ability to provide technical leadership and mentorship to junior engineers. The ideal candidate will have experience developing reliable software for mission-critical aerospace or space systems and familiarity with foundational frameworks such as NASA cFS or similar spaceflight software architectures. Essential Functions: Design, develop, test, and maintain embedded C++ software on the Linux operating system for space-based and mission-critical applications. Develop software that interfaces directly with hardware, including low-level I/O control, device communication, register-level interaction, and interrupt processing. Build and maintain multi-threaded applications with attention to determinism, synchronization, resource management, and system performance. Integrate and utilize targeted foundational software frameworks for space applications, such as NASA core Flight System (cFS) or comparable middleware and reusable flight software components. Support software architecture, implementation, debugging, and optimization across the full software development lifecycle. Collaborate closely with systems, hardware, integration, and test teams to ensure software meets mission, interface, and performance requirements. Participate in software bring-up, hardware/software integration, troubleshooting, and verification activities in lab and system environments. Contribute to code reviews, technical planning, software standards, and development best practices to improve quality, maintainability, and compliance. Provide technical leadership, including guiding design decisions, reviewing junior engineers' work products, and mentoring entry-level staff in embedded software development methods and tools. Qualifications: Bachelor's Degree in Computer Engineering, Computer Science, or related field and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Ability to obtain a TS/SCI security clearance. 7+ years experience in embedded software development, system design, debugging, and integration on aerospace products. 5+ years experience with RTOS (e.g., VxWorks, FreeRTOS, RTLinux, QNX), and programming languages (C/C++, Python, scripting). Professional experience with DevOps practices, Jenkins, and continuous integration tools. Professional experience working with Versal, MicroBlaze, bare metal development, and kernel/device drivers. Professional experience with embedded command and control for various applications including mechanisms, serial communications and distributed messaging. Preferred Additional Skills: Active Top Secret or TS/SCI clearance is highly preferred Expertise in full spaced-based System lifecycle including requirements flow down and allocation, design, development, test, and sell-off. Knowledge of MBSE tools (e.g., Cameo) and wideband/narrowband telemetry and messaging. Experience in space payload systems and NASA Core Flight System/Core Flight Executive (cFS/CFE) or similar reusable software framework used in aerospace and spaceflight applications. Experience in Command & Control Software, Sensor Processing Systems, and Optical Systems/telescopes. Knowledge of microprocessor/microcontroller architecture and programming, and familiarity with FPGAs. Understanding of real-time and embedded Linux concepts, including inter-process communication, scheduling, and performance tuning. Experience in estimating large software programs for new business opportunities. Proficiency in release engineering, change and configuration management, and continuous integration. Experience in developing software for microcontrollers with interfaces (e.g., I2C, SPI, UART, CAN). Develop, customize, and maintain Board Support Packages (BSP) for various hardware platforms. Integrate BSP components, including bootloaders, device drivers, and operating systems. In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $135,000.00 - $250,500.00 . This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. Senior Innovation Technical Project Manager (iTPM) Technology Incubation Group Needham, MA Where New Products Begin Before a product gets a name, a launch date, or a development budget, it has to survive the hardest phase of all: early-stage innovation. The ideas are ambitious, the constraints are real, and the path forward is rarely obvious. This is exactly where the Innovation Technical Project Manager operates - and it's one of the most consequential roles in SharkNinja's product organization. As iTPM, you'll sit at the center of the Technology Incubation Group, driving early-stage programs from initial vision through prototype - the phase where the most important decisions get made and the most value gets created or destroyed. This is not a coordination role. It's a senior leadership position with real accountability, real authority, and direct access to the most senior levels of the business. What You'll Own You're the single accountable owner of your programs from Vision through prototype handoff to the NPD group. That means you define what's being built, why it matters commercially, and hold a global cross-functional organization to schedule and cost from day one. In practice, that looks like: Building and maintaining integrated master program schedules across all workstreams - mechanical, electrical, firmware, industrial design, and commercial readiness Driving alignment on product direction across engineering, design, commercial, finance, and supply chain teams globally Leading structured milestone reviews at Vision, V0, P1, and P2 - preparing materials, facilitating decisions, and ensuring clear documented outcomes Owning the risk register from day one: identifying, escalating, and resolving critical path risks before they hit cost or timeline Serving as the primary interface between the Innovation TPM team and the NPD PMO, enabling clean, structured handoffs at P2 Delivering sharp, accurate program updates to executive leadership - bringing clarity and structure to high-pressure, ambiguous situations Contributing to the continuous improvement of SharkNinja's early-stage iTPM playbook What You Bring You have an engineering background and the commercial instincts to match. You can interrogate a mechanical design, read a programme schedule, and challenge a strategic decision - all in the same morning. You're at your best when the problem is unstructured and the stakes are high. Required: Engineering background with 5+ years in a TPM, PM, or senior engineering project management role Demonstrated experience managing programs across the full product lifecycle, ideally including early-stage consumer products or electronics Proven ability to run integrated schedules across multiple engineering workstreams simultaneously Track record of influencing and presenting to senior and executive stakeholders Solid understanding of manufacturing processes, tooling, and DFM constraints - consumer electronics and plastics experience strongly preferred Comfortable creating structure and driving alignment in ambiguous, fast-moving environments Nice to Have: Experience in pre-P2 / early-stage innovation or concept development environments Familiarity with stage-gate processes in a product-led consumer goods company PMP, PRINCE2, or equivalent certification Budget management and P&L literacy at the program level Global team exposure across US, UK, and China SolidWorks or Creo proficiency - ability to read and interrogate engineering design data Who Thrives in This Role The people who succeed here are technically credible and commercially sharp, confident enough to challenge direction at the most senior levels, and collaborative enough to build trust quickly across engineering, design, and business teams. They bring discipline to ambiguity without slowing things down, and they're genuinely excited by the early-stage work that most organizations find hardest to manage well. If that sounds like you, we'd like to talk. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $122,800 - $135,000 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions , please refer to this Candidate Privacy Notice. For candidates based in China , please refer to this Candidate Privacy Notice. For candidates based in Vietnam , please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
08/03/2026
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. Senior Innovation Technical Project Manager (iTPM) Technology Incubation Group Needham, MA Where New Products Begin Before a product gets a name, a launch date, or a development budget, it has to survive the hardest phase of all: early-stage innovation. The ideas are ambitious, the constraints are real, and the path forward is rarely obvious. This is exactly where the Innovation Technical Project Manager operates - and it's one of the most consequential roles in SharkNinja's product organization. As iTPM, you'll sit at the center of the Technology Incubation Group, driving early-stage programs from initial vision through prototype - the phase where the most important decisions get made and the most value gets created or destroyed. This is not a coordination role. It's a senior leadership position with real accountability, real authority, and direct access to the most senior levels of the business. What You'll Own You're the single accountable owner of your programs from Vision through prototype handoff to the NPD group. That means you define what's being built, why it matters commercially, and hold a global cross-functional organization to schedule and cost from day one. In practice, that looks like: Building and maintaining integrated master program schedules across all workstreams - mechanical, electrical, firmware, industrial design, and commercial readiness Driving alignment on product direction across engineering, design, commercial, finance, and supply chain teams globally Leading structured milestone reviews at Vision, V0, P1, and P2 - preparing materials, facilitating decisions, and ensuring clear documented outcomes Owning the risk register from day one: identifying, escalating, and resolving critical path risks before they hit cost or timeline Serving as the primary interface between the Innovation TPM team and the NPD PMO, enabling clean, structured handoffs at P2 Delivering sharp, accurate program updates to executive leadership - bringing clarity and structure to high-pressure, ambiguous situations Contributing to the continuous improvement of SharkNinja's early-stage iTPM playbook What You Bring You have an engineering background and the commercial instincts to match. You can interrogate a mechanical design, read a programme schedule, and challenge a strategic decision - all in the same morning. You're at your best when the problem is unstructured and the stakes are high. Required: Engineering background with 5+ years in a TPM, PM, or senior engineering project management role Demonstrated experience managing programs across the full product lifecycle, ideally including early-stage consumer products or electronics Proven ability to run integrated schedules across multiple engineering workstreams simultaneously Track record of influencing and presenting to senior and executive stakeholders Solid understanding of manufacturing processes, tooling, and DFM constraints - consumer electronics and plastics experience strongly preferred Comfortable creating structure and driving alignment in ambiguous, fast-moving environments Nice to Have: Experience in pre-P2 / early-stage innovation or concept development environments Familiarity with stage-gate processes in a product-led consumer goods company PMP, PRINCE2, or equivalent certification Budget management and P&L literacy at the program level Global team exposure across US, UK, and China SolidWorks or Creo proficiency - ability to read and interrogate engineering design data Who Thrives in This Role The people who succeed here are technically credible and commercially sharp, confident enough to challenge direction at the most senior levels, and collaborative enough to build trust quickly across engineering, design, and business teams. They bring discipline to ambiguity without slowing things down, and they're genuinely excited by the early-stage work that most organizations find hardest to manage well. If that sounds like you, we'd like to talk. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $122,800 - $135,000 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions , please refer to this Candidate Privacy Notice. For candidates based in China , please refer to this Candidate Privacy Notice. For candidates based in Vietnam , please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Embedded Software Engineer (Optical Space Systems) : Sign-on bonus ($30K max) Job Code: 37639 Job Location: Wilmington, MA Job Schedule: 9/80 (Every other Friday off!) Relocation: Relocation assistance is available to qualified applicants Sign-on Bonus: A sign-on bonus of up to $30K may be included as part of an offer package for this level Job Description: L3Harris Space and Mission Systems is seeking a Lead, Embedded Software Engineer for our Wilmington, MA location to join a talented team of experts developing Embedded Flight Software for space-based imaging payloads. Responsibilities include designing, developing, and implementing algorithms, controls, and subsystems for aerospace applications. The role involves the complete software lifecycle from development to testing to operation during missions. We look forward to reviewing your application! Essential Functions: Lead the design and implementation of real-time embedded flight software for space-based imaging payloads. Integrate and test embedded flight systems at the software/hardware level. Understand and apply architectural approaches for software design and implementation. Collaborate with other engineers to plan and develop solutions. Involve in all aspects of software development including design, documentation, testing, code reviews, and mission integration. Support development of test plans, procedures, traceability, reports, flow, and test case design and implementation. Contribute to requirements analysis, design, coding, unit testing, integration, and requirements verification. Create state charts, sequence diagrams, and other UML artifacts. Follow standard software development processes. Ability to obtain a U.S. Security Clearance Qualifications: Bachelor's Degree in Computer Engineering Computer Science or related field and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Experience in embedded software development, system design, debugging, and integration on aerospace applications Experience with RTOS (e.g., VxWorks, FreeRTOS, RTLinux, QNX), simulators (TSIM, VxSIM, SIMIC, MATLAB Simulink), and programming languages (C/C++, Python, scripting). Experience with embedded command and control of mechanisms (e.g., shutters, motors, gimbals), embedded controllers (e.g., PIC, STM, TMS), serial communications (e.g., CAN, TCP/IP, RS422), and distributed messaging (TCP/UDP). Preferred Additional Skills: Active Top Secret or TS/SCI clearance preferred Experience in full System lifecycle including requirements flow down and allocation, design, development, test, and sell-off. Knowledge of MBSE tools (e.g., Cameo) and wideband/narrowband telemetry and messaging. Experience with platforms like Raspberry Pi, Arduino, Intel x86, ARM, and System on a Chip. Familiarity with Versal, MicroBlaze, bare metal development, and kernel/device drivers. Proficiency in DevOps practices, Jenkins, and continuous integration tools. Experience in space payload systems and Core Flight System/Core Flight Executive (cFS/CFE). Experience in Command & Control Software, Sensor Processing Systems, and Optical Systems/telescopes. Knowledge of microprocessor/microcontroller architecture and programming, and familiarity with FPGAs. Experience in estimating large software programs for new business opportunities. Experience in developing software for microcontrollers with interfaces (e.g., I2C, SPI, UART, CAN). Develop, customize, and maintain Board Support Packages (BSP) for various hardware platforms. Integrate BSP components, including bootloaders, device drivers, and operating systems. Optimize BSPs for performance, reliability, and efficiency. Working knowledge of image processors, visible cameras, IR detectors, servo motors, actuators and focus mechanisms. Familiarity with Cyber compliance tools (e.g., Fortify Workbench, SonarQube). Familiarity with Familiarity with OMS (Open Mission Systems) and UCI (Universal Command and Control Interface) open architecture standards. In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $135,000.00 - $250,500.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
08/03/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Lead, Embedded Software Engineer (Optical Space Systems) : Sign-on bonus ($30K max) Job Code: 37639 Job Location: Wilmington, MA Job Schedule: 9/80 (Every other Friday off!) Relocation: Relocation assistance is available to qualified applicants Sign-on Bonus: A sign-on bonus of up to $30K may be included as part of an offer package for this level Job Description: L3Harris Space and Mission Systems is seeking a Lead, Embedded Software Engineer for our Wilmington, MA location to join a talented team of experts developing Embedded Flight Software for space-based imaging payloads. Responsibilities include designing, developing, and implementing algorithms, controls, and subsystems for aerospace applications. The role involves the complete software lifecycle from development to testing to operation during missions. We look forward to reviewing your application! Essential Functions: Lead the design and implementation of real-time embedded flight software for space-based imaging payloads. Integrate and test embedded flight systems at the software/hardware level. Understand and apply architectural approaches for software design and implementation. Collaborate with other engineers to plan and develop solutions. Involve in all aspects of software development including design, documentation, testing, code reviews, and mission integration. Support development of test plans, procedures, traceability, reports, flow, and test case design and implementation. Contribute to requirements analysis, design, coding, unit testing, integration, and requirements verification. Create state charts, sequence diagrams, and other UML artifacts. Follow standard software development processes. Ability to obtain a U.S. Security Clearance Qualifications: Bachelor's Degree in Computer Engineering Computer Science or related field and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience. Experience in embedded software development, system design, debugging, and integration on aerospace applications Experience with RTOS (e.g., VxWorks, FreeRTOS, RTLinux, QNX), simulators (TSIM, VxSIM, SIMIC, MATLAB Simulink), and programming languages (C/C++, Python, scripting). Experience with embedded command and control of mechanisms (e.g., shutters, motors, gimbals), embedded controllers (e.g., PIC, STM, TMS), serial communications (e.g., CAN, TCP/IP, RS422), and distributed messaging (TCP/UDP). Preferred Additional Skills: Active Top Secret or TS/SCI clearance preferred Experience in full System lifecycle including requirements flow down and allocation, design, development, test, and sell-off. Knowledge of MBSE tools (e.g., Cameo) and wideband/narrowband telemetry and messaging. Experience with platforms like Raspberry Pi, Arduino, Intel x86, ARM, and System on a Chip. Familiarity with Versal, MicroBlaze, bare metal development, and kernel/device drivers. Proficiency in DevOps practices, Jenkins, and continuous integration tools. Experience in space payload systems and Core Flight System/Core Flight Executive (cFS/CFE). Experience in Command & Control Software, Sensor Processing Systems, and Optical Systems/telescopes. Knowledge of microprocessor/microcontroller architecture and programming, and familiarity with FPGAs. Experience in estimating large software programs for new business opportunities. Experience in developing software for microcontrollers with interfaces (e.g., I2C, SPI, UART, CAN). Develop, customize, and maintain Board Support Packages (BSP) for various hardware platforms. Integrate BSP components, including bootloaders, device drivers, and operating systems. Optimize BSPs for performance, reliability, and efficiency. Working knowledge of image processors, visible cameras, IR detectors, servo motors, actuators and focus mechanisms. Familiarity with Cyber compliance tools (e.g., Fortify Workbench, SonarQube). Familiarity with Familiarity with OMS (Open Mission Systems) and UCI (Universal Command and Control Interface) open architecture standards. In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $135,000.00 - $250,500.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Job Overview: Pay Range $85hr - $90hr Requirement/Must Have: Certified Information Privacy Manager (CIPM) from IAPP (Required). Bachelor's degree in Computer Science, Information Systems, Business, Information Security, or related field. 15+ years of experience in Privacy, Data Governance, Compliance, Risk Management, or Enterprise Architecture. 7+ years of hands-on experience implementing and managing OneTrust solutions. Proven experience leading enterprise-scale privacy and consent management programs. Deep understanding of GDPR, CCPA/CPRA, ePrivacy Directive, LGPD, PIPEDA, and Global Privacy Regulations. Strong experience with cookie management, consent frameworks, and preference centers. Experience developing privacy governance frameworks and operating models. Strong communication and leadership skills. Responsibilities: Lead the design, architecture, and implementation of OneTrust Privacy Management solutions across the organization. Configure and manage OneTrust modules including Cookie Consent & Preference Management, Privacy Rights Automation (DSAR/DSR), Data Mapping, Data Client, Privacy Impact Assessments (PIA), Data Protection Impact Assessments (DPIA), Consent and Preference Management, Third-Party Risk Management, and Incident & Breach Management. Develop enterprise privacy architecture and governance frameworks aligned with business objectives. Design and implement cookie consent solutions for global websites and digital properties. Manage cookie inventories, cookie classification, and consent categorization. Configure geolocation-based consent models and multilingual privacy notices. Ensure compliance with GDPR, ePrivacy Directive, CCPA/CPRA, LGPD, and other privacy laws. Establish Privacy-by-Design principles across business and technology initiatives. Lead privacy impact assessments and risk evaluations. Define and maintain Records of Processing Activities (RoPA). Collaborate with Legal, Compliance, Information Security, and Data Governance teams to ensure regulatory compliance. Develop privacy policies, standards, procedures, and operating models. Architect integrations between OneTrust and enterprise systems including ServiceNow, Salesforce, Azure, and custom applications. Design APIs and automation workflows supporting privacy operations. Provide technical leadership and mentoring to implementation teams. Drive solution design reviews, governance reviews, and architecture approvals. Partner with executive leadership, privacy officers, legal counsel, and business stakeholders. Present privacy program status, risks, and strategic recommendations to senior leadership. Lead workshops, training sessions, and privacy awareness programs. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/03/2026
Full time
Job Overview: Pay Range $85hr - $90hr Requirement/Must Have: Certified Information Privacy Manager (CIPM) from IAPP (Required). Bachelor's degree in Computer Science, Information Systems, Business, Information Security, or related field. 15+ years of experience in Privacy, Data Governance, Compliance, Risk Management, or Enterprise Architecture. 7+ years of hands-on experience implementing and managing OneTrust solutions. Proven experience leading enterprise-scale privacy and consent management programs. Deep understanding of GDPR, CCPA/CPRA, ePrivacy Directive, LGPD, PIPEDA, and Global Privacy Regulations. Strong experience with cookie management, consent frameworks, and preference centers. Experience developing privacy governance frameworks and operating models. Strong communication and leadership skills. Responsibilities: Lead the design, architecture, and implementation of OneTrust Privacy Management solutions across the organization. Configure and manage OneTrust modules including Cookie Consent & Preference Management, Privacy Rights Automation (DSAR/DSR), Data Mapping, Data Client, Privacy Impact Assessments (PIA), Data Protection Impact Assessments (DPIA), Consent and Preference Management, Third-Party Risk Management, and Incident & Breach Management. Develop enterprise privacy architecture and governance frameworks aligned with business objectives. Design and implement cookie consent solutions for global websites and digital properties. Manage cookie inventories, cookie classification, and consent categorization. Configure geolocation-based consent models and multilingual privacy notices. Ensure compliance with GDPR, ePrivacy Directive, CCPA/CPRA, LGPD, and other privacy laws. Establish Privacy-by-Design principles across business and technology initiatives. Lead privacy impact assessments and risk evaluations. Define and maintain Records of Processing Activities (RoPA). Collaborate with Legal, Compliance, Information Security, and Data Governance teams to ensure regulatory compliance. Develop privacy policies, standards, procedures, and operating models. Architect integrations between OneTrust and enterprise systems including ServiceNow, Salesforce, Azure, and custom applications. Design APIs and automation workflows supporting privacy operations. Provide technical leadership and mentoring to implementation teams. Drive solution design reviews, governance reviews, and architecture approvals. Partner with executive leadership, privacy officers, legal counsel, and business stakeholders. Present privacy program status, risks, and strategic recommendations to senior leadership. Lead workshops, training sessions, and privacy awareness programs. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Position: AuditBoard GRC Platform Lead Location: New York, New York Duration: Contract Job ID: 178525 Job Overview: We are seeking a highly skilled Applications Developer to join our team in New York, New York. The ideal candidate will have a strong background in managing technology platforms, auditing IT applications, and working with tools like AuditBoard. This role requires excellent communication and presentation skills to effectively collaborate with stakeholders and enhance our risk and compliance posture. Responsibilities: Lead the configuration, customization, and administration of the AuditBoard platform, including SOXHUB, OpsAudit, and RiskOversight modules. Manage module-level access and manual environment changes within AuditBoard, addressing platform limitations around configuration migration from Test to Production. Support and enhance public company SOX 404 compliance programs through effective use of AuditBoard and related audit technology platforms. Collaborate cross-functionally with IT, Risk, Compliance, and business units to optimize GRC workflows, automate controls testing, and improve audit efficiency. Oversee ERP controls for systems such as SAP, Oracle, and NetSuite, ensuring integration with GRC processes. Utilize data analytics tools (Power BI, Tableau, advanced Excel) to analyze control effectiveness, generate insights, and support audit reporting. Provide technical leadership and governance for the AuditBoard platform, ensuring system integrity, performance, and compliance. Drive continuous process improvement and automation initiatives to enhance risk advisory capabilities. Communicate effectively with executive leadership, delivering clear and concise reporting on GRC program status, risks, and remediation efforts. Coordinate with AuditBoard vendor support and internal teams for platform upgrades, issue resolution, and enhancements. Qualifications: Bachelor's degree in Computer Science, Information Technology, Accounting, Finance, or a related field. Proven experience supporting public company SOX 404 compliance programs. Hands-on experience implementing or managing audit technology platforms, specifically AuditBoard (SOXHUB, OpsAudit, RiskOversight). Strong knowledge of operational auditing and Risk Control Matrix (RCM) development. Expertise in ERP controls for SAP, Oracle, and NetSuite. Solid understanding of IT General Controls (ITGC). Proficiency with data analytics tools such as Power BI, Tableau, or advanced Excel. Familiarity with GRC frameworks and regulatory standards. Excellent communication and presentation skills to articulate effectively with stakeholders. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $65 - $72/hour on W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
08/03/2026
Full time
Position: AuditBoard GRC Platform Lead Location: New York, New York Duration: Contract Job ID: 178525 Job Overview: We are seeking a highly skilled Applications Developer to join our team in New York, New York. The ideal candidate will have a strong background in managing technology platforms, auditing IT applications, and working with tools like AuditBoard. This role requires excellent communication and presentation skills to effectively collaborate with stakeholders and enhance our risk and compliance posture. Responsibilities: Lead the configuration, customization, and administration of the AuditBoard platform, including SOXHUB, OpsAudit, and RiskOversight modules. Manage module-level access and manual environment changes within AuditBoard, addressing platform limitations around configuration migration from Test to Production. Support and enhance public company SOX 404 compliance programs through effective use of AuditBoard and related audit technology platforms. Collaborate cross-functionally with IT, Risk, Compliance, and business units to optimize GRC workflows, automate controls testing, and improve audit efficiency. Oversee ERP controls for systems such as SAP, Oracle, and NetSuite, ensuring integration with GRC processes. Utilize data analytics tools (Power BI, Tableau, advanced Excel) to analyze control effectiveness, generate insights, and support audit reporting. Provide technical leadership and governance for the AuditBoard platform, ensuring system integrity, performance, and compliance. Drive continuous process improvement and automation initiatives to enhance risk advisory capabilities. Communicate effectively with executive leadership, delivering clear and concise reporting on GRC program status, risks, and remediation efforts. Coordinate with AuditBoard vendor support and internal teams for platform upgrades, issue resolution, and enhancements. Qualifications: Bachelor's degree in Computer Science, Information Technology, Accounting, Finance, or a related field. Proven experience supporting public company SOX 404 compliance programs. Hands-on experience implementing or managing audit technology platforms, specifically AuditBoard (SOXHUB, OpsAudit, RiskOversight). Strong knowledge of operational auditing and Risk Control Matrix (RCM) development. Expertise in ERP controls for SAP, Oracle, and NetSuite. Solid understanding of IT General Controls (ITGC). Proficiency with data analytics tools such as Power BI, Tableau, or advanced Excel. Familiarity with GRC frameworks and regulatory standards. Excellent communication and presentation skills to articulate effectively with stakeholders. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $65 - $72/hour on W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
Job Overview: Pay Range $40hr - $45hr Requirement/Must Have: Strong Digital Analytics and tagging skills - Adobe Analytics, Adobe Experience Platform Launch, Google Tag Manager (GTM), Adobe Workspace, Google Analytics / GA4. Experience with dotcom and mobile app analytics (iOS and Android). Experience in SQL and data analysis techniques. Knowledge of Adobe Target and personalization strategies. Experience with Tableau or Power BI reporting platforms. Experience implementing digital measurement solutions. Familiarity with customer journey analytics and digital funnel analysis. 5+ years of experience in Digital Analytics, Web Analytics, Data Analytics, or Digital Measurement. 3+ years of hands-on experience with digital tagging and analytics implementations. Responsibilities: Design, implement, and maintain digital analytics tracking across web and mobile applications. Develop and manage tagging solutions using Adobe Analytics, Adobe Launch (AEP Launch), Google Tag Manager (GTM). Create and maintain Solution Design Documents (SDDs), tagging specifications, and measurement frameworks. Define and implement tracking for customer journeys, digital interactions, acquisition funnels, campaigns, and conversion events. Partner with development teams to ensure accurate deployment of analytics requirements. Analyze digital behavioral data to identify trends, opportunities, and business insights. Translate business questions into data-driven analyses and recommendations. Perform customer journey, conversion funnel, engagement, and channel performance analysis. Develop KPI dashboards and executive scorecards using Tableau. Support A/B testing, experimentation, and optimization initiatives. Present findings and recommendations to leadership and business stakeholders. Monitor data quality and identify tracking discrepancies. Collaborate with Data Scientists and Business Analysts to enable advanced analytics and predictive modeling use cases. Ensure alignment between digital metrics and enterprise KPIs. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/03/2026
Full time
Job Overview: Pay Range $40hr - $45hr Requirement/Must Have: Strong Digital Analytics and tagging skills - Adobe Analytics, Adobe Experience Platform Launch, Google Tag Manager (GTM), Adobe Workspace, Google Analytics / GA4. Experience with dotcom and mobile app analytics (iOS and Android). Experience in SQL and data analysis techniques. Knowledge of Adobe Target and personalization strategies. Experience with Tableau or Power BI reporting platforms. Experience implementing digital measurement solutions. Familiarity with customer journey analytics and digital funnel analysis. 5+ years of experience in Digital Analytics, Web Analytics, Data Analytics, or Digital Measurement. 3+ years of hands-on experience with digital tagging and analytics implementations. Responsibilities: Design, implement, and maintain digital analytics tracking across web and mobile applications. Develop and manage tagging solutions using Adobe Analytics, Adobe Launch (AEP Launch), Google Tag Manager (GTM). Create and maintain Solution Design Documents (SDDs), tagging specifications, and measurement frameworks. Define and implement tracking for customer journeys, digital interactions, acquisition funnels, campaigns, and conversion events. Partner with development teams to ensure accurate deployment of analytics requirements. Analyze digital behavioral data to identify trends, opportunities, and business insights. Translate business questions into data-driven analyses and recommendations. Perform customer journey, conversion funnel, engagement, and channel performance analysis. Develop KPI dashboards and executive scorecards using Tableau. Support A/B testing, experimentation, and optimization initiatives. Present findings and recommendations to leadership and business stakeholders. Monitor data quality and identify tracking discrepancies. Collaborate with Data Scientists and Business Analysts to enable advanced analytics and predictive modeling use cases. Ensure alignment between digital metrics and enterprise KPIs. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Overview: Pay Range $80hr - $85hr Requirement/Must Have: 8+ years of experience in Enterprise Networking. 5+ years of experience in Enterprise Security. 3+ years of experience in Azure Networking. 3+ years of experience with WAF/NGFW. 3+ years of experience supporting environments with 300+ Network Devices. Experience in incident response, security investigations, log analysis, threat intelligence, and security monitoring. Experience with SIEM products (e.g., Client , Microsoft Sentinel). Experience in vulnerability management and remediation tracking as well as vulnerability scanning tools (e.g., Nessus, Tenable). Experience with Active Directory, MFA, Conditional Access, and Certificates. Experience with SEC530, CIS Benchmarks, NIST CSF, NIST 800-53, and Zero Trust principles. Experience with Cisco ISE, NAC, 802.1X, RADIUS, and TACACS. Experience with products such as Palo Alto, F5 Distributed Cloud, Azure WAF, Cisco VPN, Global Protect, and F5 BIG-IP. Experience working in highly regulated environments and leading technical troubleshooting during outages. Ability to communicate technical issues to technical and executive audiences and an ability to mentor junior engineers. Responsibilities: Ensure network security architecture aligns with operational security standards prior to and after deployment. Lead investigation and containment of network security incidents. Review firewall rule requests and ensure compliance with security standards. Design and maintain secure hybrid network architecture across on-premises and Azure environments. Monitor security events using SIEM technologies and coordinate incident response activities. Perform network security assessments and recommend remediation strategies. Develop and maintain network security standards, diagrams, and operational documentation. Support penetration testing and remediation efforts. Participate in on-call support during critical security incidents. Conduct proactive threat hunting and anomaly detection. Validate WAF and firewall placement and integration exposure/connectivity. Identify and diagnose system problems and threats using system logs, line monitors, SIEM, diagnostic software, and test equipment. Identify, prioritize, and remediate network security vulnerabilities. Provide documentation, network architecture topology diagrams, IP schemes, firewall rules, and access controls when required. Work independently on assigned projects. Education and Experience: Achieved or ability to achieve the following certifications: Azure Security Engineer (AZ-500), Azure Network Engineer (AZ-700). Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/03/2026
Full time
Job Overview: Pay Range $80hr - $85hr Requirement/Must Have: 8+ years of experience in Enterprise Networking. 5+ years of experience in Enterprise Security. 3+ years of experience in Azure Networking. 3+ years of experience with WAF/NGFW. 3+ years of experience supporting environments with 300+ Network Devices. Experience in incident response, security investigations, log analysis, threat intelligence, and security monitoring. Experience with SIEM products (e.g., Client , Microsoft Sentinel). Experience in vulnerability management and remediation tracking as well as vulnerability scanning tools (e.g., Nessus, Tenable). Experience with Active Directory, MFA, Conditional Access, and Certificates. Experience with SEC530, CIS Benchmarks, NIST CSF, NIST 800-53, and Zero Trust principles. Experience with Cisco ISE, NAC, 802.1X, RADIUS, and TACACS. Experience with products such as Palo Alto, F5 Distributed Cloud, Azure WAF, Cisco VPN, Global Protect, and F5 BIG-IP. Experience working in highly regulated environments and leading technical troubleshooting during outages. Ability to communicate technical issues to technical and executive audiences and an ability to mentor junior engineers. Responsibilities: Ensure network security architecture aligns with operational security standards prior to and after deployment. Lead investigation and containment of network security incidents. Review firewall rule requests and ensure compliance with security standards. Design and maintain secure hybrid network architecture across on-premises and Azure environments. Monitor security events using SIEM technologies and coordinate incident response activities. Perform network security assessments and recommend remediation strategies. Develop and maintain network security standards, diagrams, and operational documentation. Support penetration testing and remediation efforts. Participate in on-call support during critical security incidents. Conduct proactive threat hunting and anomaly detection. Validate WAF and firewall placement and integration exposure/connectivity. Identify and diagnose system problems and threats using system logs, line monitors, SIEM, diagnostic software, and test equipment. Identify, prioritize, and remediate network security vulnerabilities. Provide documentation, network architecture topology diagrams, IP schemes, firewall rules, and access controls when required. Work independently on assigned projects. Education and Experience: Achieved or ability to achieve the following certifications: Azure Security Engineer (AZ-500), Azure Network Engineer (AZ-700). Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
JOB TITLE: Business Analyst JOB LOCATION: Boston MA WAGE RANGE : $60-$63 JOB NUMBER: Client-27-1030-0P100-0P37 JOB DESCRIPTION: The Salesforce Business Analyst at Massachusetts Department of Transportation supports the agency's mission by analyzing business processes and delivering technology solutions within Salesforce. This role partners with transportation, operations, and administrative teams to improve service delivery, streamline workflows, and enhance data-driven decision-making across the Commonwealth. Key Responsibilities Collaborate with MassDOT divisions (e.g., Highway, Rail & Transit, RMV) to gather, analyze, and document business, functional, and technical requirements through stakeholder interviews, workshops, and discovery sessions Lead requirements gathering sessions with business users, subject matter experts, and cross-functional teams to identify business needs, pain points, process improvements, and system enhancement opportunities Analyze current processes related to transportation services, permitting, customer service, and internal operations to identify gaps, inefficiencies, and opportunities for automation and optimization Create and maintain user stories, process flows, user stories, use cases, and acceptance criteria Facilitate backlog grooming/refinement sessions with product owners, business stakeholders, developers, and QA teams to prioritize enhancements, clarify requirements, and ensure readiness for development sprints Work closely with Agile/Scrum teams during sprint planning, grooming, and review sessions to ensure alignment between business requirements and technical solutions Translate requirements into Salesforce solutions including custom objects, flows, validation rules, reports, dashboards, and workflow automations Ensure solutions comply with state regulations, accessibility standards (e.g., ADA), security policies, and data privacy requirements Work with developers, system administrators, architects, and third-party vendors to implement system enhancements, integrations, and data migration activities Develop and execute User Acceptance Testing (UAT) strategies, test plans, test scripts, and test scenarios to validate business requirements and system functionality Coordinate and facilitate UAT sessions with end users and stakeholders, document defects/issues, track resolutions, and obtain business sign-off prior to production deployment Provide post-implementation support by troubleshooting issues, validating fixes, and ensuring successful adoption of new system functionality Develop user training materials, regression test suite, knowledge transfer documentation, and standard operating procedures (SOPs), and provide ongoing training and support to MassDOT staff Create dashboards, reports, and analytics to support operational monitoring, compliance tracking, and executive decision-making Assist with data quality initiatives, master data management, system governance, and continuous process improvement efforts Key Competencies Public sector awareness and accountability Stakeholder engagement across diverse departments Process improvement and service optimization Data analysis and reporting Regulatory and compliance sensitivity Clear documentation and communication Impact of the Role This position plays a critical role in improving how MassDOT delivers services to residents-enhancing transparency, efficiency, and responsiveness through modern CRM capabilities. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
08/03/2026
Full time
JOB TITLE: Business Analyst JOB LOCATION: Boston MA WAGE RANGE : $60-$63 JOB NUMBER: Client-27-1030-0P100-0P37 JOB DESCRIPTION: The Salesforce Business Analyst at Massachusetts Department of Transportation supports the agency's mission by analyzing business processes and delivering technology solutions within Salesforce. This role partners with transportation, operations, and administrative teams to improve service delivery, streamline workflows, and enhance data-driven decision-making across the Commonwealth. Key Responsibilities Collaborate with MassDOT divisions (e.g., Highway, Rail & Transit, RMV) to gather, analyze, and document business, functional, and technical requirements through stakeholder interviews, workshops, and discovery sessions Lead requirements gathering sessions with business users, subject matter experts, and cross-functional teams to identify business needs, pain points, process improvements, and system enhancement opportunities Analyze current processes related to transportation services, permitting, customer service, and internal operations to identify gaps, inefficiencies, and opportunities for automation and optimization Create and maintain user stories, process flows, user stories, use cases, and acceptance criteria Facilitate backlog grooming/refinement sessions with product owners, business stakeholders, developers, and QA teams to prioritize enhancements, clarify requirements, and ensure readiness for development sprints Work closely with Agile/Scrum teams during sprint planning, grooming, and review sessions to ensure alignment between business requirements and technical solutions Translate requirements into Salesforce solutions including custom objects, flows, validation rules, reports, dashboards, and workflow automations Ensure solutions comply with state regulations, accessibility standards (e.g., ADA), security policies, and data privacy requirements Work with developers, system administrators, architects, and third-party vendors to implement system enhancements, integrations, and data migration activities Develop and execute User Acceptance Testing (UAT) strategies, test plans, test scripts, and test scenarios to validate business requirements and system functionality Coordinate and facilitate UAT sessions with end users and stakeholders, document defects/issues, track resolutions, and obtain business sign-off prior to production deployment Provide post-implementation support by troubleshooting issues, validating fixes, and ensuring successful adoption of new system functionality Develop user training materials, regression test suite, knowledge transfer documentation, and standard operating procedures (SOPs), and provide ongoing training and support to MassDOT staff Create dashboards, reports, and analytics to support operational monitoring, compliance tracking, and executive decision-making Assist with data quality initiatives, master data management, system governance, and continuous process improvement efforts Key Competencies Public sector awareness and accountability Stakeholder engagement across diverse departments Process improvement and service optimization Data analysis and reporting Regulatory and compliance sensitivity Clear documentation and communication Impact of the Role This position plays a critical role in improving how MassDOT delivers services to residents-enhancing transparency, efficiency, and responsiveness through modern CRM capabilities. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
