Remote Position Hours: M-F, Flexible hours after training period. Sign-on Bonus Job Description: The Coder II - Inpatient is responsible for accurately assigning ICD-10-CM/PCS diagnosis and procedure codes for inpatient encounters in accordance with official coding guidelines, hospital policies, and regulatory requirements. This role ensures the integrity of the patient medical record, supports appropriate reimbursement, and contributes to compliance, quality reporting, and data integrity for Powers Health hospitals. Reviews and evaluates inpatient medical records via the EMR to determine appropriate diagnosis and procedures to be coded based on industry standards, federal regulations and hospital guidelines. Accurately assigns the appropriate code set to the diagnosis and procedures documented in the EMR via the encoder and in compliance with accuracy and productivity requirements. Completes queries where necessary and works closely with the Clinical Documentation Improvement Team to ensure accurate documentation to support code and DRG assignment, CMI, severity of illness and mortality scores. Records and abstracts codes and required information in the computerized health information system on a timely basis. Works with the Coding Supervisor in response to requests for assistance from Patient Financial Services, physicians' offices or patients in regard to the code assignments made for reimbursement purposes. Required Skills & Qualifications: Minimum high school diploma; Associate or Bachelor's degree preferred. Active AHIMA accreditation as a Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) required. Successful completion of coding courses in anatomy, physiology, and medical terminology. Thorough knowledge of ICD-10-CM, ICD-10-PCS coding and Official Coding Guidelines. Minimum of 2 years coding experience in hospital medical record coding is required; previous inpatient coding experience is preferred. Must be detail-oriented. Ability to multitask, organize and prioritize work assignments. Must be able to work independently with minimal direction, and complete assignments timely and accurately. Must have excellent verbal and written communication skills, including the ability to effectively communicate clearly and concisely with internal and external customers. Knowledge of Microsoft Office including Outlook, Word, Excel and SharePoint. Epic EMR experience preferred. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs Join our team of healthcare professionals at Powers Health. Apply today! PIeb6199e24bc7-3144
08/02/2026
Full time
Remote Position Hours: M-F, Flexible hours after training period. Sign-on Bonus Job Description: The Coder II - Inpatient is responsible for accurately assigning ICD-10-CM/PCS diagnosis and procedure codes for inpatient encounters in accordance with official coding guidelines, hospital policies, and regulatory requirements. This role ensures the integrity of the patient medical record, supports appropriate reimbursement, and contributes to compliance, quality reporting, and data integrity for Powers Health hospitals. Reviews and evaluates inpatient medical records via the EMR to determine appropriate diagnosis and procedures to be coded based on industry standards, federal regulations and hospital guidelines. Accurately assigns the appropriate code set to the diagnosis and procedures documented in the EMR via the encoder and in compliance with accuracy and productivity requirements. Completes queries where necessary and works closely with the Clinical Documentation Improvement Team to ensure accurate documentation to support code and DRG assignment, CMI, severity of illness and mortality scores. Records and abstracts codes and required information in the computerized health information system on a timely basis. Works with the Coding Supervisor in response to requests for assistance from Patient Financial Services, physicians' offices or patients in regard to the code assignments made for reimbursement purposes. Required Skills & Qualifications: Minimum high school diploma; Associate or Bachelor's degree preferred. Active AHIMA accreditation as a Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) required. Successful completion of coding courses in anatomy, physiology, and medical terminology. Thorough knowledge of ICD-10-CM, ICD-10-PCS coding and Official Coding Guidelines. Minimum of 2 years coding experience in hospital medical record coding is required; previous inpatient coding experience is preferred. Must be detail-oriented. Ability to multitask, organize and prioritize work assignments. Must be able to work independently with minimal direction, and complete assignments timely and accurately. Must have excellent verbal and written communication skills, including the ability to effectively communicate clearly and concisely with internal and external customers. Knowledge of Microsoft Office including Outlook, Word, Excel and SharePoint. Epic EMR experience preferred. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs Join our team of healthcare professionals at Powers Health. Apply today! PIeb6199e24bc7-3144
GreenState Credit Union MAC Specialist I US-IA-North Liberty Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others. Assists members and potential members with telephone and digital service channels by: Answering questions about GreenState products and services Performing transactions and resolving problems that are within their authority to resolve. Refer problems that are beyond their authority to the appropriate group along with their recommendations. Ensuring timely follow up in interactions requiring it for continuation of high-quality member service. Demonstrates excellence, integrity, teamwork and respect for others, in all their work. Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products. Research and resolves complex member service issues with limited supervision. Educates members on the use of digital or self-service platforms and provides technical support while utilizing those platforms. Uses a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures. Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests. Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events. Contributes positively to the strategic objectives and culture of the department. Educates members on all Credit Union products and services. Meets or exceeds established department and individual goals as identified by departmental leadership. All other duties as assigned. Qualifications High school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital platforms. Ability to read and interpret documents such as procedure manuals. Ability to prioritize and work efficiently in a fast pace environment. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Must be bondable. Highly skilled in mult-tasking ability, accuracy and attention to detail. Thorough knowledge of deposit products and regulations. Ability to develop and maintain effective working relationships with co-workers Reporting Relationship Reports to the Member Assistance Center Service Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI9c1f009bcef7-8337
08/02/2026
Full time
GreenState Credit Union MAC Specialist I US-IA-North Liberty Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others. Assists members and potential members with telephone and digital service channels by: Answering questions about GreenState products and services Performing transactions and resolving problems that are within their authority to resolve. Refer problems that are beyond their authority to the appropriate group along with their recommendations. Ensuring timely follow up in interactions requiring it for continuation of high-quality member service. Demonstrates excellence, integrity, teamwork and respect for others, in all their work. Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products. Research and resolves complex member service issues with limited supervision. Educates members on the use of digital or self-service platforms and provides technical support while utilizing those platforms. Uses a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures. Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests. Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events. Contributes positively to the strategic objectives and culture of the department. Educates members on all Credit Union products and services. Meets or exceeds established department and individual goals as identified by departmental leadership. All other duties as assigned. Qualifications High school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital platforms. Ability to read and interpret documents such as procedure manuals. Ability to prioritize and work efficiently in a fast pace environment. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Must be bondable. Highly skilled in mult-tasking ability, accuracy and attention to detail. Thorough knowledge of deposit products and regulations. Ability to develop and maintain effective working relationships with co-workers Reporting Relationship Reports to the Member Assistance Center Service Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI9c1f009bcef7-8337
GreenState Credit Union Senior Salesforce Operations Specialist US-IA-North Liberty Job ID: # of Openings: 1 Category: Marketing GreenState Credit Union Overview The Senior Salesforce Operations Specialist coordinates cross-functional efforts between business stakeholders, Salesforce delivery teams, and compliance and audit partners to support a secure, scalable, and well-governed platform. The Senior Salesforce Operations Specialist oversees the intake and evaluation of enhancement requests and helps drive delivery coordination. For larger initiatives, this role will step in as a project manager to support planning, timelines, and execution. This position also helps ensure data integrity, platform standards, and regulatory requirements are consistently upheld. The ideal candidate is highly organized, communicates effectively across teams, and can balance governance, operational support, and project coordination to maintain a healthy Salesforce environment that scales with the business. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $90,593.36 - $105,914.12 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Coordinate Salesforce demand intake and assist with overseeing evaluation process, including facilitating meetings as needed, coordinating and organizing moving parts with teams impacted, and assessing each request for compliance implications. Partner with VP Salesforce and business owners to ensure requests align to roadmap and strategy. Ensure regulatory and audit compliance working with compliance and audit teams to keep Salesforce platform adhering to credit union policies and controls. Ensure risk, compliance, and audit readiness. Maintain documentation, controls, and policy adherence. Organize timelines and ensure enhancements meet deadlines. Act as Salesforce project coordinator for internal and external project implementations. Measure success of Salesforce enhancements as it relates to ROI. Assist with defining project scopes, goals, timelines, and deliverables in collaboration with stakeholders. Coordinate internal and external resources, ensuring timely execution and delivery. Monitor project risks, dependencies, and communication with stakeholders at all levels. Communicate platform project status and delivery outcomes to leadership. Facilitate cross-functional meetings, maintain documentation, and ensure consistent communication across all levels. Monitor project milestones and deliverables, ensuring adherence to quality standards. Maintain and enforce platform governance standards (naming conventions, data ownership, usage policies). Monitor and report on data quality metrics, driving remediation initiatives. Track platform KPIs (adoption, performance, data integrity). Document and communicate decision rationales to stakeholders as needed. Identify opportunities to enhance platform adoption and operational efficiency. Maintain documentation, security roles, and compliance procedures. Perform other duties and responsibilities as assigned. Qualifications Bachelor's degree. 5+ years' experience in project management and operations. Strong organization skills (planning and prioritizing) and communication skills (written, verbal, and listening) are critical in this position. Strong cross-functional leadership, communication, attention to detail, and change management skills. Experience leading cross-functional projects or programs. Experience working with compliance, risk, or audit teams. Strong interpersonal skills required for internal and external credit union communications. Proficiency in a variety of PC software programs, including the Microsoft Office application suite. Understanding of products (Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud a plus). Familiarity with Agile project delivery methodologies a plus. Proficient with project tools like Jira, Confluence, or Smartsheet a plus. Experience in financial services, banking, or credit unions a plus. Ability, availability and willingness to work additional hours as needed by the workload and the credit union's rapidly changing competitive environment. Support diverse and inclusive work environment. Must be bondable. Reporting Relationship Reports to the VP Salesforce. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI21c80ea2ed2d-6576
08/02/2026
Full time
GreenState Credit Union Senior Salesforce Operations Specialist US-IA-North Liberty Job ID: # of Openings: 1 Category: Marketing GreenState Credit Union Overview The Senior Salesforce Operations Specialist coordinates cross-functional efforts between business stakeholders, Salesforce delivery teams, and compliance and audit partners to support a secure, scalable, and well-governed platform. The Senior Salesforce Operations Specialist oversees the intake and evaluation of enhancement requests and helps drive delivery coordination. For larger initiatives, this role will step in as a project manager to support planning, timelines, and execution. This position also helps ensure data integrity, platform standards, and regulatory requirements are consistently upheld. The ideal candidate is highly organized, communicates effectively across teams, and can balance governance, operational support, and project coordination to maintain a healthy Salesforce environment that scales with the business. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $90,593.36 - $105,914.12 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Coordinate Salesforce demand intake and assist with overseeing evaluation process, including facilitating meetings as needed, coordinating and organizing moving parts with teams impacted, and assessing each request for compliance implications. Partner with VP Salesforce and business owners to ensure requests align to roadmap and strategy. Ensure regulatory and audit compliance working with compliance and audit teams to keep Salesforce platform adhering to credit union policies and controls. Ensure risk, compliance, and audit readiness. Maintain documentation, controls, and policy adherence. Organize timelines and ensure enhancements meet deadlines. Act as Salesforce project coordinator for internal and external project implementations. Measure success of Salesforce enhancements as it relates to ROI. Assist with defining project scopes, goals, timelines, and deliverables in collaboration with stakeholders. Coordinate internal and external resources, ensuring timely execution and delivery. Monitor project risks, dependencies, and communication with stakeholders at all levels. Communicate platform project status and delivery outcomes to leadership. Facilitate cross-functional meetings, maintain documentation, and ensure consistent communication across all levels. Monitor project milestones and deliverables, ensuring adherence to quality standards. Maintain and enforce platform governance standards (naming conventions, data ownership, usage policies). Monitor and report on data quality metrics, driving remediation initiatives. Track platform KPIs (adoption, performance, data integrity). Document and communicate decision rationales to stakeholders as needed. Identify opportunities to enhance platform adoption and operational efficiency. Maintain documentation, security roles, and compliance procedures. Perform other duties and responsibilities as assigned. Qualifications Bachelor's degree. 5+ years' experience in project management and operations. Strong organization skills (planning and prioritizing) and communication skills (written, verbal, and listening) are critical in this position. Strong cross-functional leadership, communication, attention to detail, and change management skills. Experience leading cross-functional projects or programs. Experience working with compliance, risk, or audit teams. Strong interpersonal skills required for internal and external credit union communications. Proficiency in a variety of PC software programs, including the Microsoft Office application suite. Understanding of products (Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud a plus). Familiarity with Agile project delivery methodologies a plus. Proficient with project tools like Jira, Confluence, or Smartsheet a plus. Experience in financial services, banking, or credit unions a plus. Ability, availability and willingness to work additional hours as needed by the workload and the credit union's rapidly changing competitive environment. Support diverse and inclusive work environment. Must be bondable. Reporting Relationship Reports to the VP Salesforce. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI21c80ea2ed2d-6576
SUMMARY Mortenson is currently seeking an Category Manager I - Information Technology Solutions (ITS) that will be responsible for developing, implementing, and managing sourcing strategies for indirect materials and services categories with primary focus on the Information Technology suite of applications, hardware and services. This role will focus on leading IT category development and execution, optimizing costs, quality, and delivery while improving Supply Chain efficiencies and strengthening supplier relationships. Responsibilities also include managing the indirect category specialist and ensuring the timely and cost-effective delivery of materials and services to meet timelines and requirements. Location: Minneapolis, MN RESPONSIBILITIES Develop and implement Category Strategy for Indirect Materials & Services Categories focusing on Technology related goods and services Identify and engage with internal stakeholders across operations and business services to capture category requirements Assess potential opportunities for categories including spend segmentation, category maturity, cost drivers, and supply market analysis Develop Sourcing Strategy for categories detailing projects, sourcing levers, timing, resources, and expected benefits Adapt the strategy as business, market, and economic environments change Support Annual Category Reviews including updated projects, metrics, strategy, and risk mitigation strategies Manage Financial Success of Category Responsible for category financial results for assigned categories. Develop strategies to achieve financial and category initiative goals Develop pricing strategies for project proposals Lead monthly and annual category financial reviews with project information, metrics, forecast and strategy, if applicable Achieve Material Cost Reductions for Indirect Categories Initiate and conduct supplier contract negotiations Responsible for defining negotiations strategy including supplier profiles, commercial negotiations targets, defining switching costs, and building Total Cost of Ownership (TCO) Lead and execute complex contract negotiations to obtain the best overall value Closely monitor market drivers affecting the category including raw material pricing and availability, supplier capacity, industry disruptions and new products/services. Responsible for forecasting, reporting, mitigating, and recovery of commodity inflation Apply risk containment and management principles to identify, assess and communicate cyber, operational, financial and commercials risks Effectively work and build relationships with those of diverse backgrounds and organizational levels Lead team members by example, offer effective coaching and feedback, and effectively manage performance Other duties as assigned QUALIFICATIONS Bachelor's degree in business, supply chain management, construction management or equivalent combinations of technical training and/or related experience. 5+ years of experience in a similar role strategically managing and expanding categories and suppliers (a strong background in indirect services and technology preferred) Strong understanding of consumables & indirect materials and services purchasing processes and procedures Thorough understanding of how technology is licensed, implemented and supported Demonstrated application of risk management principles Deep experience in negotiating with large technology companies Strong business acumen with skills in problem solving, strategic thinking and negotiation Highly effective communication, follow up and presentation skills Demonstrated experience in hiring, coaching, and mentoring a team of professionals to anticipate needs and achieve short and long-term goals (preferred) Ability to influence without authority Active listening skills and effective communication including an openness to diverse input and feedback Ability to travel up to 10% Current driver's license A few benefits offered include: (for Non-Craft & Non-Union Craft working 25+ hours / week) Medical and prescription drug plans that includes no additional cost vision coverage Dental plan 401k retirement plan with a generous Mortenson match Paid time off, holidays, and other paid leaves Employer paid Life, AD&D, and disability insurance No-Cost mental health tool and concierge with extensive work-life resources Tuition reimbursement Adoption Assistance Gym Membership Discount Program The base pay range for this role is $102,000 - $153,000. (Actual range is higher for the following office locations: Denver, CO and Chicago, IL - 5%, Seattle, WA, and Portland, OR - 10%, Washington, D.C. - 12.5%). Base pay is positioned within the range based on several factors including an individual's knowledge, skills, and experience, with consideration given to internal equity. Please make note: Visa sponsorship is not offered for this position. Our postings are typically open a minimum of 5 days and an average of 44 days. ABOUT MORTENSON As a top builder, developer, and EPC (Engineering, Procurement, and Construction), our expertise spans markets like sports, renewable energy, data centers, healthcare, and more. We are builders at heart, working to ensure the built environment has a lasting positive impact. Let's Redefine Possible Equal Employment Opportunity Your uniqueness brings new and creative perspectives to the team. Mortenson is committed to providing equal opportunities of employment (EOE) to all individuals, regardless of your race, religion, gender, national origin, age, veteran status, disability, marital status or any other legally protected category. Other Items to Note Mortenson reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. No agency emails, calls, or solicitations are accepted without a valid agreement. Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, CPT, OPT, etc.). We are unable to sponsor or take over sponsorship of an employment Visa at this time.
08/02/2026
Full time
SUMMARY Mortenson is currently seeking an Category Manager I - Information Technology Solutions (ITS) that will be responsible for developing, implementing, and managing sourcing strategies for indirect materials and services categories with primary focus on the Information Technology suite of applications, hardware and services. This role will focus on leading IT category development and execution, optimizing costs, quality, and delivery while improving Supply Chain efficiencies and strengthening supplier relationships. Responsibilities also include managing the indirect category specialist and ensuring the timely and cost-effective delivery of materials and services to meet timelines and requirements. Location: Minneapolis, MN RESPONSIBILITIES Develop and implement Category Strategy for Indirect Materials & Services Categories focusing on Technology related goods and services Identify and engage with internal stakeholders across operations and business services to capture category requirements Assess potential opportunities for categories including spend segmentation, category maturity, cost drivers, and supply market analysis Develop Sourcing Strategy for categories detailing projects, sourcing levers, timing, resources, and expected benefits Adapt the strategy as business, market, and economic environments change Support Annual Category Reviews including updated projects, metrics, strategy, and risk mitigation strategies Manage Financial Success of Category Responsible for category financial results for assigned categories. Develop strategies to achieve financial and category initiative goals Develop pricing strategies for project proposals Lead monthly and annual category financial reviews with project information, metrics, forecast and strategy, if applicable Achieve Material Cost Reductions for Indirect Categories Initiate and conduct supplier contract negotiations Responsible for defining negotiations strategy including supplier profiles, commercial negotiations targets, defining switching costs, and building Total Cost of Ownership (TCO) Lead and execute complex contract negotiations to obtain the best overall value Closely monitor market drivers affecting the category including raw material pricing and availability, supplier capacity, industry disruptions and new products/services. Responsible for forecasting, reporting, mitigating, and recovery of commodity inflation Apply risk containment and management principles to identify, assess and communicate cyber, operational, financial and commercials risks Effectively work and build relationships with those of diverse backgrounds and organizational levels Lead team members by example, offer effective coaching and feedback, and effectively manage performance Other duties as assigned QUALIFICATIONS Bachelor's degree in business, supply chain management, construction management or equivalent combinations of technical training and/or related experience. 5+ years of experience in a similar role strategically managing and expanding categories and suppliers (a strong background in indirect services and technology preferred) Strong understanding of consumables & indirect materials and services purchasing processes and procedures Thorough understanding of how technology is licensed, implemented and supported Demonstrated application of risk management principles Deep experience in negotiating with large technology companies Strong business acumen with skills in problem solving, strategic thinking and negotiation Highly effective communication, follow up and presentation skills Demonstrated experience in hiring, coaching, and mentoring a team of professionals to anticipate needs and achieve short and long-term goals (preferred) Ability to influence without authority Active listening skills and effective communication including an openness to diverse input and feedback Ability to travel up to 10% Current driver's license A few benefits offered include: (for Non-Craft & Non-Union Craft working 25+ hours / week) Medical and prescription drug plans that includes no additional cost vision coverage Dental plan 401k retirement plan with a generous Mortenson match Paid time off, holidays, and other paid leaves Employer paid Life, AD&D, and disability insurance No-Cost mental health tool and concierge with extensive work-life resources Tuition reimbursement Adoption Assistance Gym Membership Discount Program The base pay range for this role is $102,000 - $153,000. (Actual range is higher for the following office locations: Denver, CO and Chicago, IL - 5%, Seattle, WA, and Portland, OR - 10%, Washington, D.C. - 12.5%). Base pay is positioned within the range based on several factors including an individual's knowledge, skills, and experience, with consideration given to internal equity. Please make note: Visa sponsorship is not offered for this position. Our postings are typically open a minimum of 5 days and an average of 44 days. ABOUT MORTENSON As a top builder, developer, and EPC (Engineering, Procurement, and Construction), our expertise spans markets like sports, renewable energy, data centers, healthcare, and more. We are builders at heart, working to ensure the built environment has a lasting positive impact. Let's Redefine Possible Equal Employment Opportunity Your uniqueness brings new and creative perspectives to the team. Mortenson is committed to providing equal opportunities of employment (EOE) to all individuals, regardless of your race, religion, gender, national origin, age, veteran status, disability, marital status or any other legally protected category. Other Items to Note Mortenson reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. No agency emails, calls, or solicitations are accepted without a valid agreement. Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, CPT, OPT, etc.). We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Product and Implementation Specialist- Fintech Services At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $60,000-80,000 Position Summary Reporting to the Client Success Manager FinTech Services, the Product Implementation Associate FinTech Services supports partner success, relationship management, operational coordination, and reporting across Midland States Banks Banking-as-a-Service (BaaS) and FinTech partner portfolio. This role assists with partner onboarding, ongoing partner support, issue tracking, meeting preparation, and internal coordination to help ensure fintech partners are successful while operating safely, compliantly, and in alignment with bank standards. This highly collaborative role works closely with the Client Success Manager and internal teamsincluding Product, Compliance, Risk, Information Security, Credit, Technology, and Operationsto support partner communications, maintain partner documentation, track deliverables, gather reporting inputs, and help strengthen the overall FinTech Services operating model. The Client Success Associate serves as a key support resource for partner experience, internal follow-through, and scalable program execution. Primary Accountabilities Provide support and promote Midland States Bank Core Vision and Value. Work alongside the Client Success Manager FinTech Services, FinTech Services team and internal partners in supporting relationships with existing and prospective fintech partners. Support day-to-day coordination with assigned fintech partners, including meeting follow-up, open item tracking, status updates, and internal routing of partner requests. Assist with fintech onboarding transitions by tracking deliverables, coordinating information requests, maintaining readiness checklists, and supporting cross-functional project meetings. Monitor partner requests, operational issues, escalations, and follow-up items to help ensure timely communication and resolution. Develop, maintain, and update partner trackers, reporting materials, pipeline records, due diligence logs, and partner health summaries. Partner with Compliance, Risk Management, Information Security, Credit, Technology, and Operations to support ongoing due diligence, monitoring, and change-management activities. Maintain accurate partner files, including onboarding status, key contacts, product scope, open deliverables, approvals, and readiness milestones. Conduct industry, market, and partner research to support pipeline reviews, partner analysis, and ongoing relationship management. Identify opportunities to improve partner experience, internal workflows, reporting consistency, and cross-functional collaboration. Assist with technical product ownership activities for FinTech Services platforms, integrations, workflows, and partner-facing capabilities. Assist with the collection, organization, and analysis of data used to support partner performance reviews, executive reporting, risk monitoring, transactional processing and operational decision-making. Support the enhancement of standardized partner playbooks, workflows, reporting templates, meeting materials, and communication tools. Collaborate with internal teams to coordinate partner-driven initiatives, testing cycles, releases, operational readiness activities, and post-launch support. Coordinate with Technology and data teams to troubleshoot system issues, investigate data exceptions, and communicate findings to internal and external stakeholders. Help document decisions, approvals, dependencies, risks, and next steps to promote clarity and shared accountability across internal and external stakeholders. Maintain compliance with all applicable regulations, including Bank Secrecy Act (BSA) requirements. Other duties as assigned. Position Qualifications Education/Experience: Bachelor of Science in Computer Science, Marketing, Finance, Business Administration, or similar required. 2+ years of experience in fintech, BaaS, digital banking, product, operations, client success, project coordination, or financial services roles. Experience supporting client, vendor, fintech, or partner relationships in a regulated or operationally complex environment preferred. Strong organizational and project coordination skills, including the ability to track open items, deadlines, deliverables, dependencies, and follow-up actions. Demonstrated ability to prepare clear meeting notes, status updates, reporting materials, and executive-ready summaries. Basic understanding of fintech operating models, BaaS partnerships, deposit products, payments, or third-party risk considerations preferred. Experience working cross-functionally with technology, compliance, risk, operations, product, or client-facing teams. Ability to analyze information, identify trends or issues, and escalate items appropriately. Strong written and verbal communication skills with the ability to communicate clearly across different teams and levels of the organization. Ability to manage multiple priorities in a fast-paced, evolving environment. Demonstrated experience in helping translate business needs, partner requests, or functional asks into clear internal action items. Demonstrated experience and understanding of prioritization of work. Adaptable, juggling multiple and sometimes changing priorities. Comfortable learning new systems, tools, reporting processes, and fintech operating models. Ability to think creatively and recognize and encourage creativity in others. Self-motivated with the aptitude to work independently with minimal supervision. Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 0 Yearly Salary PIe0-1417
08/01/2026
Full time
Product and Implementation Specialist- Fintech Services At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $60,000-80,000 Position Summary Reporting to the Client Success Manager FinTech Services, the Product Implementation Associate FinTech Services supports partner success, relationship management, operational coordination, and reporting across Midland States Banks Banking-as-a-Service (BaaS) and FinTech partner portfolio. This role assists with partner onboarding, ongoing partner support, issue tracking, meeting preparation, and internal coordination to help ensure fintech partners are successful while operating safely, compliantly, and in alignment with bank standards. This highly collaborative role works closely with the Client Success Manager and internal teamsincluding Product, Compliance, Risk, Information Security, Credit, Technology, and Operationsto support partner communications, maintain partner documentation, track deliverables, gather reporting inputs, and help strengthen the overall FinTech Services operating model. The Client Success Associate serves as a key support resource for partner experience, internal follow-through, and scalable program execution. Primary Accountabilities Provide support and promote Midland States Bank Core Vision and Value. Work alongside the Client Success Manager FinTech Services, FinTech Services team and internal partners in supporting relationships with existing and prospective fintech partners. Support day-to-day coordination with assigned fintech partners, including meeting follow-up, open item tracking, status updates, and internal routing of partner requests. Assist with fintech onboarding transitions by tracking deliverables, coordinating information requests, maintaining readiness checklists, and supporting cross-functional project meetings. Monitor partner requests, operational issues, escalations, and follow-up items to help ensure timely communication and resolution. Develop, maintain, and update partner trackers, reporting materials, pipeline records, due diligence logs, and partner health summaries. Partner with Compliance, Risk Management, Information Security, Credit, Technology, and Operations to support ongoing due diligence, monitoring, and change-management activities. Maintain accurate partner files, including onboarding status, key contacts, product scope, open deliverables, approvals, and readiness milestones. Conduct industry, market, and partner research to support pipeline reviews, partner analysis, and ongoing relationship management. Identify opportunities to improve partner experience, internal workflows, reporting consistency, and cross-functional collaboration. Assist with technical product ownership activities for FinTech Services platforms, integrations, workflows, and partner-facing capabilities. Assist with the collection, organization, and analysis of data used to support partner performance reviews, executive reporting, risk monitoring, transactional processing and operational decision-making. Support the enhancement of standardized partner playbooks, workflows, reporting templates, meeting materials, and communication tools. Collaborate with internal teams to coordinate partner-driven initiatives, testing cycles, releases, operational readiness activities, and post-launch support. Coordinate with Technology and data teams to troubleshoot system issues, investigate data exceptions, and communicate findings to internal and external stakeholders. Help document decisions, approvals, dependencies, risks, and next steps to promote clarity and shared accountability across internal and external stakeholders. Maintain compliance with all applicable regulations, including Bank Secrecy Act (BSA) requirements. Other duties as assigned. Position Qualifications Education/Experience: Bachelor of Science in Computer Science, Marketing, Finance, Business Administration, or similar required. 2+ years of experience in fintech, BaaS, digital banking, product, operations, client success, project coordination, or financial services roles. Experience supporting client, vendor, fintech, or partner relationships in a regulated or operationally complex environment preferred. Strong organizational and project coordination skills, including the ability to track open items, deadlines, deliverables, dependencies, and follow-up actions. Demonstrated ability to prepare clear meeting notes, status updates, reporting materials, and executive-ready summaries. Basic understanding of fintech operating models, BaaS partnerships, deposit products, payments, or third-party risk considerations preferred. Experience working cross-functionally with technology, compliance, risk, operations, product, or client-facing teams. Ability to analyze information, identify trends or issues, and escalate items appropriately. Strong written and verbal communication skills with the ability to communicate clearly across different teams and levels of the organization. Ability to manage multiple priorities in a fast-paced, evolving environment. Demonstrated experience in helping translate business needs, partner requests, or functional asks into clear internal action items. Demonstrated experience and understanding of prioritization of work. Adaptable, juggling multiple and sometimes changing priorities. Comfortable learning new systems, tools, reporting processes, and fintech operating models. Ability to think creatively and recognize and encourage creativity in others. Self-motivated with the aptitude to work independently with minimal supervision. Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 0 Yearly Salary PIe0-1417
Product and Implementation Specialist- Fintech Services At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $60,000-80,000 Position Summary Reporting to the Client Success Manager FinTech Services, the Product Implementation Associate FinTech Services supports partner success, relationship management, operational coordination, and reporting across Midland States Banks Banking-as-a-Service (BaaS) and FinTech partner portfolio. This role assists with partner onboarding, ongoing partner support, issue tracking, meeting preparation, and internal coordination to help ensure fintech partners are successful while operating safely, compliantly, and in alignment with bank standards. This highly collaborative role works closely with the Client Success Manager and internal teamsincluding Product, Compliance, Risk, Information Security, Credit, Technology, and Operationsto support partner communications, maintain partner documentation, track deliverables, gather reporting inputs, and help strengthen the overall FinTech Services operating model. The Client Success Associate serves as a key support resource for partner experience, internal follow-through, and scalable program execution. Primary Accountabilities Provide support and promote Midland States Bank Core Vision and Value. Work alongside the Client Success Manager FinTech Services, FinTech Services team and internal partners in supporting relationships with existing and prospective fintech partners. Support day-to-day coordination with assigned fintech partners, including meeting follow-up, open item tracking, status updates, and internal routing of partner requests. Assist with fintech onboarding transitions by tracking deliverables, coordinating information requests, maintaining readiness checklists, and supporting cross-functional project meetings. Monitor partner requests, operational issues, escalations, and follow-up items to help ensure timely communication and resolution. Develop, maintain, and update partner trackers, reporting materials, pipeline records, due diligence logs, and partner health summaries. Partner with Compliance, Risk Management, Information Security, Credit, Technology, and Operations to support ongoing due diligence, monitoring, and change-management activities. Maintain accurate partner files, including onboarding status, key contacts, product scope, open deliverables, approvals, and readiness milestones. Conduct industry, market, and partner research to support pipeline reviews, partner analysis, and ongoing relationship management. Identify opportunities to improve partner experience, internal workflows, reporting consistency, and cross-functional collaboration. Assist with technical product ownership activities for FinTech Services platforms, integrations, workflows, and partner-facing capabilities. Assist with the collection, organization, and analysis of data used to support partner performance reviews, executive reporting, risk monitoring, transactional processing and operational decision-making. Support the enhancement of standardized partner playbooks, workflows, reporting templates, meeting materials, and communication tools. Collaborate with internal teams to coordinate partner-driven initiatives, testing cycles, releases, operational readiness activities, and post-launch support. Coordinate with Technology and data teams to troubleshoot system issues, investigate data exceptions, and communicate findings to internal and external stakeholders. Help document decisions, approvals, dependencies, risks, and next steps to promote clarity and shared accountability across internal and external stakeholders. Maintain compliance with all applicable regulations, including Bank Secrecy Act (BSA) requirements. Other duties as assigned. Position Qualifications Education/Experience: Bachelor of Science in Computer Science, Marketing, Finance, Business Administration, or similar required. 2+ years of experience in fintech, BaaS, digital banking, product, operations, client success, project coordination, or financial services roles. Experience supporting client, vendor, fintech, or partner relationships in a regulated or operationally complex environment preferred. Strong organizational and project coordination skills, including the ability to track open items, deadlines, deliverables, dependencies, and follow-up actions. Demonstrated ability to prepare clear meeting notes, status updates, reporting materials, and executive-ready summaries. Basic understanding of fintech operating models, BaaS partnerships, deposit products, payments, or third-party risk considerations preferred. Experience working cross-functionally with technology, compliance, risk, operations, product, or client-facing teams. Ability to analyze information, identify trends or issues, and escalate items appropriately. Strong written and verbal communication skills with the ability to communicate clearly across different teams and levels of the organization. Ability to manage multiple priorities in a fast-paced, evolving environment. Demonstrated experience in helping translate business needs, partner requests, or functional asks into clear internal action items. Demonstrated experience and understanding of prioritization of work. Adaptable, juggling multiple and sometimes changing priorities. Comfortable learning new systems, tools, reporting processes, and fintech operating models. Ability to think creatively and recognize and encourage creativity in others. Self-motivated with the aptitude to work independently with minimal supervision. Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 0 Yearly Salary PIbe-1421
08/01/2026
Full time
Product and Implementation Specialist- Fintech Services At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $60,000-80,000 Position Summary Reporting to the Client Success Manager FinTech Services, the Product Implementation Associate FinTech Services supports partner success, relationship management, operational coordination, and reporting across Midland States Banks Banking-as-a-Service (BaaS) and FinTech partner portfolio. This role assists with partner onboarding, ongoing partner support, issue tracking, meeting preparation, and internal coordination to help ensure fintech partners are successful while operating safely, compliantly, and in alignment with bank standards. This highly collaborative role works closely with the Client Success Manager and internal teamsincluding Product, Compliance, Risk, Information Security, Credit, Technology, and Operationsto support partner communications, maintain partner documentation, track deliverables, gather reporting inputs, and help strengthen the overall FinTech Services operating model. The Client Success Associate serves as a key support resource for partner experience, internal follow-through, and scalable program execution. Primary Accountabilities Provide support and promote Midland States Bank Core Vision and Value. Work alongside the Client Success Manager FinTech Services, FinTech Services team and internal partners in supporting relationships with existing and prospective fintech partners. Support day-to-day coordination with assigned fintech partners, including meeting follow-up, open item tracking, status updates, and internal routing of partner requests. Assist with fintech onboarding transitions by tracking deliverables, coordinating information requests, maintaining readiness checklists, and supporting cross-functional project meetings. Monitor partner requests, operational issues, escalations, and follow-up items to help ensure timely communication and resolution. Develop, maintain, and update partner trackers, reporting materials, pipeline records, due diligence logs, and partner health summaries. Partner with Compliance, Risk Management, Information Security, Credit, Technology, and Operations to support ongoing due diligence, monitoring, and change-management activities. Maintain accurate partner files, including onboarding status, key contacts, product scope, open deliverables, approvals, and readiness milestones. Conduct industry, market, and partner research to support pipeline reviews, partner analysis, and ongoing relationship management. Identify opportunities to improve partner experience, internal workflows, reporting consistency, and cross-functional collaboration. Assist with technical product ownership activities for FinTech Services platforms, integrations, workflows, and partner-facing capabilities. Assist with the collection, organization, and analysis of data used to support partner performance reviews, executive reporting, risk monitoring, transactional processing and operational decision-making. Support the enhancement of standardized partner playbooks, workflows, reporting templates, meeting materials, and communication tools. Collaborate with internal teams to coordinate partner-driven initiatives, testing cycles, releases, operational readiness activities, and post-launch support. Coordinate with Technology and data teams to troubleshoot system issues, investigate data exceptions, and communicate findings to internal and external stakeholders. Help document decisions, approvals, dependencies, risks, and next steps to promote clarity and shared accountability across internal and external stakeholders. Maintain compliance with all applicable regulations, including Bank Secrecy Act (BSA) requirements. Other duties as assigned. Position Qualifications Education/Experience: Bachelor of Science in Computer Science, Marketing, Finance, Business Administration, or similar required. 2+ years of experience in fintech, BaaS, digital banking, product, operations, client success, project coordination, or financial services roles. Experience supporting client, vendor, fintech, or partner relationships in a regulated or operationally complex environment preferred. Strong organizational and project coordination skills, including the ability to track open items, deadlines, deliverables, dependencies, and follow-up actions. Demonstrated ability to prepare clear meeting notes, status updates, reporting materials, and executive-ready summaries. Basic understanding of fintech operating models, BaaS partnerships, deposit products, payments, or third-party risk considerations preferred. Experience working cross-functionally with technology, compliance, risk, operations, product, or client-facing teams. Ability to analyze information, identify trends or issues, and escalate items appropriately. Strong written and verbal communication skills with the ability to communicate clearly across different teams and levels of the organization. Ability to manage multiple priorities in a fast-paced, evolving environment. Demonstrated experience in helping translate business needs, partner requests, or functional asks into clear internal action items. Demonstrated experience and understanding of prioritization of work. Adaptable, juggling multiple and sometimes changing priorities. Comfortable learning new systems, tools, reporting processes, and fintech operating models. Ability to think creatively and recognize and encourage creativity in others. Self-motivated with the aptitude to work independently with minimal supervision. Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 0 Yearly Salary PIbe-1421