Product and Implementation Specialist- Fintech Services At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $60,000-80,000 Position Summary Reporting to the Client Success Manager FinTech Services, the Product Implementation Associate FinTech Services supports partner success, relationship management, operational coordination, and reporting across Midland States Banks Banking-as-a-Service (BaaS) and FinTech partner portfolio. This role assists with partner onboarding, ongoing partner support, issue tracking, meeting preparation, and internal coordination to help ensure fintech partners are successful while operating safely, compliantly, and in alignment with bank standards. This highly collaborative role works closely with the Client Success Manager and internal teamsincluding Product, Compliance, Risk, Information Security, Credit, Technology, and Operationsto support partner communications, maintain partner documentation, track deliverables, gather reporting inputs, and help strengthen the overall FinTech Services operating model. The Client Success Associate serves as a key support resource for partner experience, internal follow-through, and scalable program execution. Primary Accountabilities Provide support and promote Midland States Bank Core Vision and Value. Work alongside the Client Success Manager FinTech Services, FinTech Services team and internal partners in supporting relationships with existing and prospective fintech partners. Support day-to-day coordination with assigned fintech partners, including meeting follow-up, open item tracking, status updates, and internal routing of partner requests. Assist with fintech onboarding transitions by tracking deliverables, coordinating information requests, maintaining readiness checklists, and supporting cross-functional project meetings. Monitor partner requests, operational issues, escalations, and follow-up items to help ensure timely communication and resolution. Develop, maintain, and update partner trackers, reporting materials, pipeline records, due diligence logs, and partner health summaries. Partner with Compliance, Risk Management, Information Security, Credit, Technology, and Operations to support ongoing due diligence, monitoring, and change-management activities. Maintain accurate partner files, including onboarding status, key contacts, product scope, open deliverables, approvals, and readiness milestones. Conduct industry, market, and partner research to support pipeline reviews, partner analysis, and ongoing relationship management. Identify opportunities to improve partner experience, internal workflows, reporting consistency, and cross-functional collaboration. Assist with technical product ownership activities for FinTech Services platforms, integrations, workflows, and partner-facing capabilities. Assist with the collection, organization, and analysis of data used to support partner performance reviews, executive reporting, risk monitoring, transactional processing and operational decision-making. Support the enhancement of standardized partner playbooks, workflows, reporting templates, meeting materials, and communication tools. Collaborate with internal teams to coordinate partner-driven initiatives, testing cycles, releases, operational readiness activities, and post-launch support. Coordinate with Technology and data teams to troubleshoot system issues, investigate data exceptions, and communicate findings to internal and external stakeholders. Help document decisions, approvals, dependencies, risks, and next steps to promote clarity and shared accountability across internal and external stakeholders. Maintain compliance with all applicable regulations, including Bank Secrecy Act (BSA) requirements. Other duties as assigned. Position Qualifications Education/Experience: Bachelor of Science in Computer Science, Marketing, Finance, Business Administration, or similar required. 2+ years of experience in fintech, BaaS, digital banking, product, operations, client success, project coordination, or financial services roles. Experience supporting client, vendor, fintech, or partner relationships in a regulated or operationally complex environment preferred. Strong organizational and project coordination skills, including the ability to track open items, deadlines, deliverables, dependencies, and follow-up actions. Demonstrated ability to prepare clear meeting notes, status updates, reporting materials, and executive-ready summaries. Basic understanding of fintech operating models, BaaS partnerships, deposit products, payments, or third-party risk considerations preferred. Experience working cross-functionally with technology, compliance, risk, operations, product, or client-facing teams. Ability to analyze information, identify trends or issues, and escalate items appropriately. Strong written and verbal communication skills with the ability to communicate clearly across different teams and levels of the organization. Ability to manage multiple priorities in a fast-paced, evolving environment. Demonstrated experience in helping translate business needs, partner requests, or functional asks into clear internal action items. Demonstrated experience and understanding of prioritization of work. Adaptable, juggling multiple and sometimes changing priorities. Comfortable learning new systems, tools, reporting processes, and fintech operating models. Ability to think creatively and recognize and encourage creativity in others. Self-motivated with the aptitude to work independently with minimal supervision. Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 0 Yearly Salary PIe0-1417
08/01/2026
Full time
Product and Implementation Specialist- Fintech Services At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $60,000-80,000 Position Summary Reporting to the Client Success Manager FinTech Services, the Product Implementation Associate FinTech Services supports partner success, relationship management, operational coordination, and reporting across Midland States Banks Banking-as-a-Service (BaaS) and FinTech partner portfolio. This role assists with partner onboarding, ongoing partner support, issue tracking, meeting preparation, and internal coordination to help ensure fintech partners are successful while operating safely, compliantly, and in alignment with bank standards. This highly collaborative role works closely with the Client Success Manager and internal teamsincluding Product, Compliance, Risk, Information Security, Credit, Technology, and Operationsto support partner communications, maintain partner documentation, track deliverables, gather reporting inputs, and help strengthen the overall FinTech Services operating model. The Client Success Associate serves as a key support resource for partner experience, internal follow-through, and scalable program execution. Primary Accountabilities Provide support and promote Midland States Bank Core Vision and Value. Work alongside the Client Success Manager FinTech Services, FinTech Services team and internal partners in supporting relationships with existing and prospective fintech partners. Support day-to-day coordination with assigned fintech partners, including meeting follow-up, open item tracking, status updates, and internal routing of partner requests. Assist with fintech onboarding transitions by tracking deliverables, coordinating information requests, maintaining readiness checklists, and supporting cross-functional project meetings. Monitor partner requests, operational issues, escalations, and follow-up items to help ensure timely communication and resolution. Develop, maintain, and update partner trackers, reporting materials, pipeline records, due diligence logs, and partner health summaries. Partner with Compliance, Risk Management, Information Security, Credit, Technology, and Operations to support ongoing due diligence, monitoring, and change-management activities. Maintain accurate partner files, including onboarding status, key contacts, product scope, open deliverables, approvals, and readiness milestones. Conduct industry, market, and partner research to support pipeline reviews, partner analysis, and ongoing relationship management. Identify opportunities to improve partner experience, internal workflows, reporting consistency, and cross-functional collaboration. Assist with technical product ownership activities for FinTech Services platforms, integrations, workflows, and partner-facing capabilities. Assist with the collection, organization, and analysis of data used to support partner performance reviews, executive reporting, risk monitoring, transactional processing and operational decision-making. Support the enhancement of standardized partner playbooks, workflows, reporting templates, meeting materials, and communication tools. Collaborate with internal teams to coordinate partner-driven initiatives, testing cycles, releases, operational readiness activities, and post-launch support. Coordinate with Technology and data teams to troubleshoot system issues, investigate data exceptions, and communicate findings to internal and external stakeholders. Help document decisions, approvals, dependencies, risks, and next steps to promote clarity and shared accountability across internal and external stakeholders. Maintain compliance with all applicable regulations, including Bank Secrecy Act (BSA) requirements. Other duties as assigned. Position Qualifications Education/Experience: Bachelor of Science in Computer Science, Marketing, Finance, Business Administration, or similar required. 2+ years of experience in fintech, BaaS, digital banking, product, operations, client success, project coordination, or financial services roles. Experience supporting client, vendor, fintech, or partner relationships in a regulated or operationally complex environment preferred. Strong organizational and project coordination skills, including the ability to track open items, deadlines, deliverables, dependencies, and follow-up actions. Demonstrated ability to prepare clear meeting notes, status updates, reporting materials, and executive-ready summaries. Basic understanding of fintech operating models, BaaS partnerships, deposit products, payments, or third-party risk considerations preferred. Experience working cross-functionally with technology, compliance, risk, operations, product, or client-facing teams. Ability to analyze information, identify trends or issues, and escalate items appropriately. Strong written and verbal communication skills with the ability to communicate clearly across different teams and levels of the organization. Ability to manage multiple priorities in a fast-paced, evolving environment. Demonstrated experience in helping translate business needs, partner requests, or functional asks into clear internal action items. Demonstrated experience and understanding of prioritization of work. Adaptable, juggling multiple and sometimes changing priorities. Comfortable learning new systems, tools, reporting processes, and fintech operating models. Ability to think creatively and recognize and encourage creativity in others. Self-motivated with the aptitude to work independently with minimal supervision. Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 0 Yearly Salary PIe0-1417
Product and Implementation Specialist- Fintech Services At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $60,000-80,000 Position Summary Reporting to the Client Success Manager FinTech Services, the Product Implementation Associate FinTech Services supports partner success, relationship management, operational coordination, and reporting across Midland States Banks Banking-as-a-Service (BaaS) and FinTech partner portfolio. This role assists with partner onboarding, ongoing partner support, issue tracking, meeting preparation, and internal coordination to help ensure fintech partners are successful while operating safely, compliantly, and in alignment with bank standards. This highly collaborative role works closely with the Client Success Manager and internal teamsincluding Product, Compliance, Risk, Information Security, Credit, Technology, and Operationsto support partner communications, maintain partner documentation, track deliverables, gather reporting inputs, and help strengthen the overall FinTech Services operating model. The Client Success Associate serves as a key support resource for partner experience, internal follow-through, and scalable program execution. Primary Accountabilities Provide support and promote Midland States Bank Core Vision and Value. Work alongside the Client Success Manager FinTech Services, FinTech Services team and internal partners in supporting relationships with existing and prospective fintech partners. Support day-to-day coordination with assigned fintech partners, including meeting follow-up, open item tracking, status updates, and internal routing of partner requests. Assist with fintech onboarding transitions by tracking deliverables, coordinating information requests, maintaining readiness checklists, and supporting cross-functional project meetings. Monitor partner requests, operational issues, escalations, and follow-up items to help ensure timely communication and resolution. Develop, maintain, and update partner trackers, reporting materials, pipeline records, due diligence logs, and partner health summaries. Partner with Compliance, Risk Management, Information Security, Credit, Technology, and Operations to support ongoing due diligence, monitoring, and change-management activities. Maintain accurate partner files, including onboarding status, key contacts, product scope, open deliverables, approvals, and readiness milestones. Conduct industry, market, and partner research to support pipeline reviews, partner analysis, and ongoing relationship management. Identify opportunities to improve partner experience, internal workflows, reporting consistency, and cross-functional collaboration. Assist with technical product ownership activities for FinTech Services platforms, integrations, workflows, and partner-facing capabilities. Assist with the collection, organization, and analysis of data used to support partner performance reviews, executive reporting, risk monitoring, transactional processing and operational decision-making. Support the enhancement of standardized partner playbooks, workflows, reporting templates, meeting materials, and communication tools. Collaborate with internal teams to coordinate partner-driven initiatives, testing cycles, releases, operational readiness activities, and post-launch support. Coordinate with Technology and data teams to troubleshoot system issues, investigate data exceptions, and communicate findings to internal and external stakeholders. Help document decisions, approvals, dependencies, risks, and next steps to promote clarity and shared accountability across internal and external stakeholders. Maintain compliance with all applicable regulations, including Bank Secrecy Act (BSA) requirements. Other duties as assigned. Position Qualifications Education/Experience: Bachelor of Science in Computer Science, Marketing, Finance, Business Administration, or similar required. 2+ years of experience in fintech, BaaS, digital banking, product, operations, client success, project coordination, or financial services roles. Experience supporting client, vendor, fintech, or partner relationships in a regulated or operationally complex environment preferred. Strong organizational and project coordination skills, including the ability to track open items, deadlines, deliverables, dependencies, and follow-up actions. Demonstrated ability to prepare clear meeting notes, status updates, reporting materials, and executive-ready summaries. Basic understanding of fintech operating models, BaaS partnerships, deposit products, payments, or third-party risk considerations preferred. Experience working cross-functionally with technology, compliance, risk, operations, product, or client-facing teams. Ability to analyze information, identify trends or issues, and escalate items appropriately. Strong written and verbal communication skills with the ability to communicate clearly across different teams and levels of the organization. Ability to manage multiple priorities in a fast-paced, evolving environment. Demonstrated experience in helping translate business needs, partner requests, or functional asks into clear internal action items. Demonstrated experience and understanding of prioritization of work. Adaptable, juggling multiple and sometimes changing priorities. Comfortable learning new systems, tools, reporting processes, and fintech operating models. Ability to think creatively and recognize and encourage creativity in others. Self-motivated with the aptitude to work independently with minimal supervision. Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 0 Yearly Salary PIbe-1421
08/01/2026
Full time
Product and Implementation Specialist- Fintech Services At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $60,000-80,000 Position Summary Reporting to the Client Success Manager FinTech Services, the Product Implementation Associate FinTech Services supports partner success, relationship management, operational coordination, and reporting across Midland States Banks Banking-as-a-Service (BaaS) and FinTech partner portfolio. This role assists with partner onboarding, ongoing partner support, issue tracking, meeting preparation, and internal coordination to help ensure fintech partners are successful while operating safely, compliantly, and in alignment with bank standards. This highly collaborative role works closely with the Client Success Manager and internal teamsincluding Product, Compliance, Risk, Information Security, Credit, Technology, and Operationsto support partner communications, maintain partner documentation, track deliverables, gather reporting inputs, and help strengthen the overall FinTech Services operating model. The Client Success Associate serves as a key support resource for partner experience, internal follow-through, and scalable program execution. Primary Accountabilities Provide support and promote Midland States Bank Core Vision and Value. Work alongside the Client Success Manager FinTech Services, FinTech Services team and internal partners in supporting relationships with existing and prospective fintech partners. Support day-to-day coordination with assigned fintech partners, including meeting follow-up, open item tracking, status updates, and internal routing of partner requests. Assist with fintech onboarding transitions by tracking deliverables, coordinating information requests, maintaining readiness checklists, and supporting cross-functional project meetings. Monitor partner requests, operational issues, escalations, and follow-up items to help ensure timely communication and resolution. Develop, maintain, and update partner trackers, reporting materials, pipeline records, due diligence logs, and partner health summaries. Partner with Compliance, Risk Management, Information Security, Credit, Technology, and Operations to support ongoing due diligence, monitoring, and change-management activities. Maintain accurate partner files, including onboarding status, key contacts, product scope, open deliverables, approvals, and readiness milestones. Conduct industry, market, and partner research to support pipeline reviews, partner analysis, and ongoing relationship management. Identify opportunities to improve partner experience, internal workflows, reporting consistency, and cross-functional collaboration. Assist with technical product ownership activities for FinTech Services platforms, integrations, workflows, and partner-facing capabilities. Assist with the collection, organization, and analysis of data used to support partner performance reviews, executive reporting, risk monitoring, transactional processing and operational decision-making. Support the enhancement of standardized partner playbooks, workflows, reporting templates, meeting materials, and communication tools. Collaborate with internal teams to coordinate partner-driven initiatives, testing cycles, releases, operational readiness activities, and post-launch support. Coordinate with Technology and data teams to troubleshoot system issues, investigate data exceptions, and communicate findings to internal and external stakeholders. Help document decisions, approvals, dependencies, risks, and next steps to promote clarity and shared accountability across internal and external stakeholders. Maintain compliance with all applicable regulations, including Bank Secrecy Act (BSA) requirements. Other duties as assigned. Position Qualifications Education/Experience: Bachelor of Science in Computer Science, Marketing, Finance, Business Administration, or similar required. 2+ years of experience in fintech, BaaS, digital banking, product, operations, client success, project coordination, or financial services roles. Experience supporting client, vendor, fintech, or partner relationships in a regulated or operationally complex environment preferred. Strong organizational and project coordination skills, including the ability to track open items, deadlines, deliverables, dependencies, and follow-up actions. Demonstrated ability to prepare clear meeting notes, status updates, reporting materials, and executive-ready summaries. Basic understanding of fintech operating models, BaaS partnerships, deposit products, payments, or third-party risk considerations preferred. Experience working cross-functionally with technology, compliance, risk, operations, product, or client-facing teams. Ability to analyze information, identify trends or issues, and escalate items appropriately. Strong written and verbal communication skills with the ability to communicate clearly across different teams and levels of the organization. Ability to manage multiple priorities in a fast-paced, evolving environment. Demonstrated experience in helping translate business needs, partner requests, or functional asks into clear internal action items. Demonstrated experience and understanding of prioritization of work. Adaptable, juggling multiple and sometimes changing priorities. Comfortable learning new systems, tools, reporting processes, and fintech operating models. Ability to think creatively and recognize and encourage creativity in others. Self-motivated with the aptitude to work independently with minimal supervision. Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self-development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 0 Yearly Salary PIbe-1421
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara Medical Group is now hiring a full-time hybrid Risk Adjustment Coder in Virginia Beach, VA! Hours:Monday - Friday, 8:00AM -5:00PM, dayshift. This is a hybrid position that offers a combination of remote and onsite work, with a requirement to be in the office one to two days each week. The role also includes travel as needed to support business objectives and team collaboration. Overview Performs compliance activities focused on risk adjustment in accordance with Centers for Medicare & Medicaid Services (CMS) and U.S. Department of Health & Human Services (HHS). Performs prospective/retrospective medical record reviews (MMR) & CMS/HHS Risk Adjustment Data Validation (RADV) audits. Reviews provider coding for professional & inpatient/outpatient services to ensure capture of diagnostic conditions supported within the provider's documentation for CMS/HHS Hierarchical Condition Categories (HCC). Supports risk adjustment data validation (RADV), medical record retrieval, vendor coding audits, provider engagement, & all risk adjustment ICD-10-CM coding-related activities. Conducts annual risk assessments, training, monitoring, & auditing, control assessment, reporting, investigation, root cause analysis, and corrective action oversight. Performs vendor quality oversight audits; reviews and/or makes final coding determination for non-agreeable coding. Makes final decision on vendor-to-vendor diagnosis coding rebuttal concerns. Serves as subject matter expert on risk adjustment diagnosis coding guidelines. Coordinates risk adjustment gap elimination with clinical and quality gap elimination Maintains a reasonable fluency in workings & financial implications of applicable risk adjustment models. Education Associate degree ( Required ) Experience Medical Records Data - 1 year ( Required ) Coding - 2 years ( Required ) Certifications: One of the following certifications are required: Certified Professional Coder (CPC), Certified Outpatient Coder (COC), Certified Inpatient Coder (CIC), Certified Coding Specialist-Physician-based (CCS-P), Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), or Registered Health Information Administrator (RHIA). Must obtain Certified Risk Adjustment Coder (CRC) certification within two years of employment. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
08/01/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara Medical Group is now hiring a full-time hybrid Risk Adjustment Coder in Virginia Beach, VA! Hours:Monday - Friday, 8:00AM -5:00PM, dayshift. This is a hybrid position that offers a combination of remote and onsite work, with a requirement to be in the office one to two days each week. The role also includes travel as needed to support business objectives and team collaboration. Overview Performs compliance activities focused on risk adjustment in accordance with Centers for Medicare & Medicaid Services (CMS) and U.S. Department of Health & Human Services (HHS). Performs prospective/retrospective medical record reviews (MMR) & CMS/HHS Risk Adjustment Data Validation (RADV) audits. Reviews provider coding for professional & inpatient/outpatient services to ensure capture of diagnostic conditions supported within the provider's documentation for CMS/HHS Hierarchical Condition Categories (HCC). Supports risk adjustment data validation (RADV), medical record retrieval, vendor coding audits, provider engagement, & all risk adjustment ICD-10-CM coding-related activities. Conducts annual risk assessments, training, monitoring, & auditing, control assessment, reporting, investigation, root cause analysis, and corrective action oversight. Performs vendor quality oversight audits; reviews and/or makes final coding determination for non-agreeable coding. Makes final decision on vendor-to-vendor diagnosis coding rebuttal concerns. Serves as subject matter expert on risk adjustment diagnosis coding guidelines. Coordinates risk adjustment gap elimination with clinical and quality gap elimination Maintains a reasonable fluency in workings & financial implications of applicable risk adjustment models. Education Associate degree ( Required ) Experience Medical Records Data - 1 year ( Required ) Coding - 2 years ( Required ) Certifications: One of the following certifications are required: Certified Professional Coder (CPC), Certified Outpatient Coder (COC), Certified Inpatient Coder (CIC), Certified Coding Specialist-Physician-based (CCS-P), Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), or Registered Health Information Administrator (RHIA). Must obtain Certified Risk Adjustment Coder (CRC) certification within two years of employment. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Alliance for Academic Internal Medicine (AAIM)
Alexandria, Virginia
Who we are : The Alliance for Academic Internal Medicine (AAIM) is seeking a Senior Research and Data Visualization Specialist reporting to the Director of Survey Research. When you join the AAIM team you are offered a competitive salary and generous benefit package. Part of the package includes AAIM paying the full premium cost for employee coverage under the health and dental plans. Coverage begins the first of the month following hire date. Other benefits include vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, identity theft insurance, access to professional development funds, and more! AAIM, a professional membership association, promotes the advancement and professional development of its members who prepare the next generation of internal medicine physicians and leaders through education, research, engagement, and collaboration. Representing over 14,000 members, AAIM is the largest association of faculty and administrative staff serving in departments of medicine. Located in the Old Town section of Alexandria, AAIM is convenient to the Blue and Yellow Metro lines. To learn more about our organization, please visit . What this job is about: The Senior Research and Data Visualization Specialist serves on the Education and Research Team (ERT), which addresses issues related to internal medicine education (undergraduate medical education UME and graduate medical education GME ). The team also oversees research on the discipline and profession of academic medicine through survey data collection, descriptive and exploratory analyses for data visualizations and summary reports, and comparative analyses for publication by member advisory committees/work groups. The Senior Research and Data Visualization Specialist integrates intermediate research skills with data visualization and analytical capabilities. This position is responsible for developing and implementing frameworks (e.g., project milestones and timelines) for research studies, analyzing datasets of variable sizes and complexity, and translating findings into clear, compelling visual insights, reports, and other communications to inform stakeholders on timely issues in their profession. This role serves as a critical bridge between Alliance survey data collection and stakeholder priorities by ensuring that results from studies of complex issues are analytically rigorous and can be interpreted by diverse audiences. The Senior Research and Data Visualization Specialist also applies independent judgment by reviewing requests for Surveys staff support and advising the Director of Survey Research on how to proceed. Responsibilities: Designs, plans, and manages the frameworks (e.g., project milestones and timelines for deliverables) for survey research studies and other data analysis projects from inception to completion. Develops and oversees study protocols while ensuring compliance with research ethics and data confidentiality. Coordinates the activities of cross-functional teams, stakeholders, and member advisory committees/work groups to execute research initiatives. Leads survey development processes, including pilot testing, fielding, data collection, and analyses for summary reporting, ensuring methodological rigor throughout the research lifecycle. Serves as a primary point of contact for project stakeholders and provides periodic updates to Alliance staff and leadership. Manages quantitative datasets of varying sizes, structures, and degrees of complexity, cleaning and validity-checking results to ensure data accuracy and integrity. Conducts descriptive, exploratory, and comparative statistical analyses using data analysis software. Identifies trends, patterns, and key metrics or indicators to generate actionable insights internally and externally. Prepares datasets as sources for Alliance member interactive data dashboard queries, reports, and visualizations, curating which content to include and updating it when appropriate. Translates analytical findings of varying degrees of complexity into intuitive visuals and narratives for technical and non-technical audiences. Similarly, applies best practices in data storytelling and visual design to communicate insights effectively. Continually evaluates and implements emerging visualization tools and techniques. Contributes to the development of scholarly manuscripts and presentations with member-driven survey or survey question author groups. Similarly, contributes to policy briefs or organizational reporting efforts. Presents findings from data collection to stakeholders, leadership teams, and external audiences. Collaborates with multidisciplinary teams, including other researchers and executive leadership. Facilitates member survey advisory committee meetings, developing draft agendas and ensuring follow-through on action items. Attends offsite in-person and other virtual meetings to fulfill the responsibilities of this position. Mentors junior research staff and provide technical guidance as appropriate. Maintains certification in human subjects research training, applies this knowledge to ensure AAIM survey data integrity, confidentiality, and survey participants' rights. Develops and oversees the responsible and effective fiscal management, allocation, and reporting of the department's budget, which may cover staff, vendors, tools and equipment, resources, travel, programs, meetings, committees, revenue, expenses, and invoice coding. Reports potential budgetary problems and collaborates on creating solutions. Oversees multiple projects simultaneously; guides the development of project plans; substantiates the staff, vendors, skills, and financial resources required to complete tasks. Manages direct reports by setting performance goals, monitoring performance, and maintaining an ongoing dialogue regarding successes and challenges using developmental coaching and mentoring. Makes staff compensation, transfer, promotion, and termination decisions. Advises and guides managers and supervisors on providing appropriate and timely employment decisions and rewards to their staff which help to motivate and retain the best talent. Develops and executes recruitment and selection plans to identify and hire talent with strong qualifications and competencies. Provides new hires with a solid foundation for success by orientating and training them on AAIM, their department, and their roles and responsibilities. Perform other duties as necessary. Supervisory Responsibility and Key Relationships: Position includes significant representative contact with committees and members through email, telephone, and onsite meetings for purposes of strategic planning, policy, and oversight. Position manages professional and support staff. What you will get out of it: Insight into the discipline of academic internal medicine. Develop your project management, communication, and budgeting skills. Work with committed and dedicated professional staff and volunteers in a collaborative and high performing environment. Professional development opportunities to grow your career. Comprehensive benefits package including medical, dental, vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, access to professional development funds, and more! How to apply: Send a resume, cover letter, and salary requirements to . Note: AAIM staff are currently working a hybrid schedule (Tuesdays and Wednesdays in the Alexandria-based office, with three days working remotely), but plan to transition to flexible scheduling based on team needs in a soon to be renovated office space. Both hybrid and remote opportunities are available, with remote work considered within the Washington Metropolitan Statistical area. Requirements: Master's degree + 8 years' experience in Data Science, Statistics, Survey Methodology, other related Social Sciences (Psychology, Applied Sociology, Economics), or a related field (e.g., Public Policy), including experience in research design, data analysis, and/or data visualization. Demonstrated experience in managing complex projects or applied research studies. Intermediate competency in commonly-used statistical software packages and professional survey software suite (Stata and Qualtrics XM or Alchemer preferred or willingness to learn if trained in comparable suites such as SPSS and QuestionPro, SurveyMonkey, or RedCap). Intermediate-level knowledge of descriptive and basic inferential statistics, including predictive modeling and best practices for reporting results for public consumption. Proficiency in data visualization tools ( preferably Power BI , Tableau, Looker). Data storytelling and visual communication capabilities. Intermediate-level knowledge of survey question design and validity checking through practices such as confirmatory factor analysis and cognitive interviewing. Ability to maintain annual renewal of human subjects research training certificate and remain current with best practices for research ethics, including institutional review board study protocol management. Proficiency using Microsoft Office suite applications and web-based collaborative tools; quick study in learning new software suites and applications. Highly skilled at communicating verbally and in writing, providing original content and using accurate grammar, tact, and diplomacy. Highly developed problem solving, analytical, and strategic thinking skills. Superior organizational and time management skills, and attention to quality. Highly skilled at working with general direction managing multiple priorities simultaneously . click apply for full job details
07/31/2026
Full time
Who we are : The Alliance for Academic Internal Medicine (AAIM) is seeking a Senior Research and Data Visualization Specialist reporting to the Director of Survey Research. When you join the AAIM team you are offered a competitive salary and generous benefit package. Part of the package includes AAIM paying the full premium cost for employee coverage under the health and dental plans. Coverage begins the first of the month following hire date. Other benefits include vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, identity theft insurance, access to professional development funds, and more! AAIM, a professional membership association, promotes the advancement and professional development of its members who prepare the next generation of internal medicine physicians and leaders through education, research, engagement, and collaboration. Representing over 14,000 members, AAIM is the largest association of faculty and administrative staff serving in departments of medicine. Located in the Old Town section of Alexandria, AAIM is convenient to the Blue and Yellow Metro lines. To learn more about our organization, please visit . What this job is about: The Senior Research and Data Visualization Specialist serves on the Education and Research Team (ERT), which addresses issues related to internal medicine education (undergraduate medical education UME and graduate medical education GME ). The team also oversees research on the discipline and profession of academic medicine through survey data collection, descriptive and exploratory analyses for data visualizations and summary reports, and comparative analyses for publication by member advisory committees/work groups. The Senior Research and Data Visualization Specialist integrates intermediate research skills with data visualization and analytical capabilities. This position is responsible for developing and implementing frameworks (e.g., project milestones and timelines) for research studies, analyzing datasets of variable sizes and complexity, and translating findings into clear, compelling visual insights, reports, and other communications to inform stakeholders on timely issues in their profession. This role serves as a critical bridge between Alliance survey data collection and stakeholder priorities by ensuring that results from studies of complex issues are analytically rigorous and can be interpreted by diverse audiences. The Senior Research and Data Visualization Specialist also applies independent judgment by reviewing requests for Surveys staff support and advising the Director of Survey Research on how to proceed. Responsibilities: Designs, plans, and manages the frameworks (e.g., project milestones and timelines for deliverables) for survey research studies and other data analysis projects from inception to completion. Develops and oversees study protocols while ensuring compliance with research ethics and data confidentiality. Coordinates the activities of cross-functional teams, stakeholders, and member advisory committees/work groups to execute research initiatives. Leads survey development processes, including pilot testing, fielding, data collection, and analyses for summary reporting, ensuring methodological rigor throughout the research lifecycle. Serves as a primary point of contact for project stakeholders and provides periodic updates to Alliance staff and leadership. Manages quantitative datasets of varying sizes, structures, and degrees of complexity, cleaning and validity-checking results to ensure data accuracy and integrity. Conducts descriptive, exploratory, and comparative statistical analyses using data analysis software. Identifies trends, patterns, and key metrics or indicators to generate actionable insights internally and externally. Prepares datasets as sources for Alliance member interactive data dashboard queries, reports, and visualizations, curating which content to include and updating it when appropriate. Translates analytical findings of varying degrees of complexity into intuitive visuals and narratives for technical and non-technical audiences. Similarly, applies best practices in data storytelling and visual design to communicate insights effectively. Continually evaluates and implements emerging visualization tools and techniques. Contributes to the development of scholarly manuscripts and presentations with member-driven survey or survey question author groups. Similarly, contributes to policy briefs or organizational reporting efforts. Presents findings from data collection to stakeholders, leadership teams, and external audiences. Collaborates with multidisciplinary teams, including other researchers and executive leadership. Facilitates member survey advisory committee meetings, developing draft agendas and ensuring follow-through on action items. Attends offsite in-person and other virtual meetings to fulfill the responsibilities of this position. Mentors junior research staff and provide technical guidance as appropriate. Maintains certification in human subjects research training, applies this knowledge to ensure AAIM survey data integrity, confidentiality, and survey participants' rights. Develops and oversees the responsible and effective fiscal management, allocation, and reporting of the department's budget, which may cover staff, vendors, tools and equipment, resources, travel, programs, meetings, committees, revenue, expenses, and invoice coding. Reports potential budgetary problems and collaborates on creating solutions. Oversees multiple projects simultaneously; guides the development of project plans; substantiates the staff, vendors, skills, and financial resources required to complete tasks. Manages direct reports by setting performance goals, monitoring performance, and maintaining an ongoing dialogue regarding successes and challenges using developmental coaching and mentoring. Makes staff compensation, transfer, promotion, and termination decisions. Advises and guides managers and supervisors on providing appropriate and timely employment decisions and rewards to their staff which help to motivate and retain the best talent. Develops and executes recruitment and selection plans to identify and hire talent with strong qualifications and competencies. Provides new hires with a solid foundation for success by orientating and training them on AAIM, their department, and their roles and responsibilities. Perform other duties as necessary. Supervisory Responsibility and Key Relationships: Position includes significant representative contact with committees and members through email, telephone, and onsite meetings for purposes of strategic planning, policy, and oversight. Position manages professional and support staff. What you will get out of it: Insight into the discipline of academic internal medicine. Develop your project management, communication, and budgeting skills. Work with committed and dedicated professional staff and volunteers in a collaborative and high performing environment. Professional development opportunities to grow your career. Comprehensive benefits package including medical, dental, vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, access to professional development funds, and more! How to apply: Send a resume, cover letter, and salary requirements to . Note: AAIM staff are currently working a hybrid schedule (Tuesdays and Wednesdays in the Alexandria-based office, with three days working remotely), but plan to transition to flexible scheduling based on team needs in a soon to be renovated office space. Both hybrid and remote opportunities are available, with remote work considered within the Washington Metropolitan Statistical area. Requirements: Master's degree + 8 years' experience in Data Science, Statistics, Survey Methodology, other related Social Sciences (Psychology, Applied Sociology, Economics), or a related field (e.g., Public Policy), including experience in research design, data analysis, and/or data visualization. Demonstrated experience in managing complex projects or applied research studies. Intermediate competency in commonly-used statistical software packages and professional survey software suite (Stata and Qualtrics XM or Alchemer preferred or willingness to learn if trained in comparable suites such as SPSS and QuestionPro, SurveyMonkey, or RedCap). Intermediate-level knowledge of descriptive and basic inferential statistics, including predictive modeling and best practices for reporting results for public consumption. Proficiency in data visualization tools ( preferably Power BI , Tableau, Looker). Data storytelling and visual communication capabilities. Intermediate-level knowledge of survey question design and validity checking through practices such as confirmatory factor analysis and cognitive interviewing. Ability to maintain annual renewal of human subjects research training certificate and remain current with best practices for research ethics, including institutional review board study protocol management. Proficiency using Microsoft Office suite applications and web-based collaborative tools; quick study in learning new software suites and applications. Highly skilled at communicating verbally and in writing, providing original content and using accurate grammar, tact, and diplomacy. Highly developed problem solving, analytical, and strategic thinking skills. Superior organizational and time management skills, and attention to quality. Highly skilled at working with general direction managing multiple priorities simultaneously . click apply for full job details