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salesforce solutions architect
Software Engineer - Mid Level
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I, you will provide support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. What sets you apart: 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Proven experience developing within Salesforce Marketing Cloud, including hands-on work with its various studios and builders (e.g., Email Studio, Journey Builder, Automation Studio). Salesforce Data 360 Knowledge: Understanding of Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities. Proficiency in Server-Side JavaScript (SSJS): Expertise in SSJS for Marketing Cloud, including its core libraries, platform functions, and best practices for automation and data manipulation. AI-First Approach: Familiarity or experience with leveraging AI tools in development workflows is a plus. General Web Technologies: Solid understanding of JavaScript, HTML, CSS, and JSON Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. Familiarity with CI/CD pipelines for Salesforce development. Demonstrated experience with Salesforce Data 360 (or Salesforce Data Cloud), including data ingestion, modeling, segmentation, and activation. Experience with version control systems (e.g., Git). US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/02/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I, you will provide support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. What sets you apart: 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Proven experience developing within Salesforce Marketing Cloud, including hands-on work with its various studios and builders (e.g., Email Studio, Journey Builder, Automation Studio). Salesforce Data 360 Knowledge: Understanding of Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities. Proficiency in Server-Side JavaScript (SSJS): Expertise in SSJS for Marketing Cloud, including its core libraries, platform functions, and best practices for automation and data manipulation. AI-First Approach: Familiarity or experience with leveraging AI tools in development workflows is a plus. General Web Technologies: Solid understanding of JavaScript, HTML, CSS, and JSON Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. Familiarity with CI/CD pipelines for Salesforce development. Demonstrated experience with Salesforce Data 360 (or Salesforce Data Cloud), including data ingestion, modeling, segmentation, and activation. Experience with version control systems (e.g., Git). US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Salesforce Financial Services Cloud Business Analyst
CYNET Systems Holmdel, New Jersey
Pay Range: $43.00hr - $48.00hr Job Overview: We are seeking a highly experienced Senior Business Analyst with Salesforce FSC expertise to support a large-scale Financial Services/Insurance CRM transformation program. The ideal candidate will be responsible for leading business Client, stakeholder workshops, requirements gathering, business process design, backlog management, user story creation, data, and integration analysis, UAT support, and business readiness activities. This role requires a strong functional lead capable of driving clarity in ambiguous situations and partnering effectively with business and technology stakeholders. Key Responsibilities: Lead stakeholder workshops, requirement Client sessions, and business process discussions. Document business requirements, functional specifications, business process diagrams (BPDs), user journeys, and future-state workflows. Translate requirements into Epics, Features, User Stories, Acceptance Criteria, and Sprint-ready backlog items. Manage and refine product backlogs using Jira within Agile/Scrum delivery models. Facilitate backlog grooming, sprint planning, and requirements clarification sessions. Support solution design discussions across CRM, advisor servicing, client management, onboarding, reporting, data migration, and integrations. Define and document business rules, data requirements, process flows, risks, assumptions, and dependencies. Support SIT, UAT, deployment readiness, and business sign-off activities. Act as the primary liaison between business stakeholders, product owners, architects, and delivery teams. Required Experience: 10+ years of Business Analysis experience on enterprise transformation programs. 5+ years of Salesforce platform experience, including Financial Services Cloud (FSC). Strong Financial Services, Insurance, Wealth Management, or Advisor Services domain experience. Proven experience leading stakeholder workshops and driving requirements independently. Experience creating Business Process Diagrams (BPDs), functional requirements, process flows, and future-state designs. Hands-on experience managing Agile backlogs and creating user stories in Jira. Experience working within Scrum delivery teams and supporting sprint ceremonies. Experience with CRM modernization, client/prospect management, data migration, system integrations, reporting, security, and role-based access models. Required Skills: Requirements Elicitation & Analysis. Stakeholder Management & Workshop Facilitation. User Story & Acceptance Criteria Writing. Business Process Modeling. Backlog Management & Prioritization. Agile / Scrum Delivery. Jira & Confluence. Data Mapping & Analysis. UAT Planning & Business Validation. Executive Communication & Presentation Skills. Preferred Certifications: Salesforce Business Analyst. Salesforce Administrator. Salesforce Financial Services Cloud Accreditation. CBAP / PMI-PBA. Agile / Scrum Certification. Candidate Profile: A seasoned Salesforce FSC Business Analyst who can independently lead stakeholder conversations, challenge and refine requirements, create high-quality backlog artifacts, and drive business outcomes. The candidate should be comfortable operating across business, process, data, integration, and testing workstreams while serving as the functional lead for the program. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/02/2026
Full time
Pay Range: $43.00hr - $48.00hr Job Overview: We are seeking a highly experienced Senior Business Analyst with Salesforce FSC expertise to support a large-scale Financial Services/Insurance CRM transformation program. The ideal candidate will be responsible for leading business Client, stakeholder workshops, requirements gathering, business process design, backlog management, user story creation, data, and integration analysis, UAT support, and business readiness activities. This role requires a strong functional lead capable of driving clarity in ambiguous situations and partnering effectively with business and technology stakeholders. Key Responsibilities: Lead stakeholder workshops, requirement Client sessions, and business process discussions. Document business requirements, functional specifications, business process diagrams (BPDs), user journeys, and future-state workflows. Translate requirements into Epics, Features, User Stories, Acceptance Criteria, and Sprint-ready backlog items. Manage and refine product backlogs using Jira within Agile/Scrum delivery models. Facilitate backlog grooming, sprint planning, and requirements clarification sessions. Support solution design discussions across CRM, advisor servicing, client management, onboarding, reporting, data migration, and integrations. Define and document business rules, data requirements, process flows, risks, assumptions, and dependencies. Support SIT, UAT, deployment readiness, and business sign-off activities. Act as the primary liaison between business stakeholders, product owners, architects, and delivery teams. Required Experience: 10+ years of Business Analysis experience on enterprise transformation programs. 5+ years of Salesforce platform experience, including Financial Services Cloud (FSC). Strong Financial Services, Insurance, Wealth Management, or Advisor Services domain experience. Proven experience leading stakeholder workshops and driving requirements independently. Experience creating Business Process Diagrams (BPDs), functional requirements, process flows, and future-state designs. Hands-on experience managing Agile backlogs and creating user stories in Jira. Experience working within Scrum delivery teams and supporting sprint ceremonies. Experience with CRM modernization, client/prospect management, data migration, system integrations, reporting, security, and role-based access models. Required Skills: Requirements Elicitation & Analysis. Stakeholder Management & Workshop Facilitation. User Story & Acceptance Criteria Writing. Business Process Modeling. Backlog Management & Prioritization. Agile / Scrum Delivery. Jira & Confluence. Data Mapping & Analysis. UAT Planning & Business Validation. Executive Communication & Presentation Skills. Preferred Certifications: Salesforce Business Analyst. Salesforce Administrator. Salesforce Financial Services Cloud Accreditation. CBAP / PMI-PBA. Agile / Scrum Certification. Candidate Profile: A seasoned Salesforce FSC Business Analyst who can independently lead stakeholder conversations, challenge and refine requirements, create high-quality backlog artifacts, and drive business outcomes. The candidate should be comfortable operating across business, process, data, integration, and testing workstreams while serving as the functional lead for the program. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Principal Contact Center Platform Engineer
AbbVie North Chicago, Illinois
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Principal Contact Center Platform Engineer is the senior technical authority for OneHUB contact center platforms and related subsystems. This role is responsible for defining, engineering, governing, and continuously improving enterprise-scale contact center technology capabilities across voice, digital, automation, routing, integration, quality, workforce, telephony, resiliency, and customer engagement domains. This role leads enterprise-scale platform architecture, engineering standards, solution evaluation, integration strategy, resiliency, operational readiness, and technical governance across major contact center capabilities. The Principal Contact Center Platform Engineer provides highest-level technical consultation to IT and business leadership, shapes technology roadmap decisions, evaluates emerging capabilities and vendor solutions, resolves complex technical tradeoffs, and mentors platform engineers across the contact center engineering career path. This is the principal career step after the Senior Contact Center Platform Engineer role. While the Senior Contact Center Engineer role focuses on hands-on platform execution and advanced IVA or automation specialization, this role owns broader contact center platform architecture, standards, reliability patterns, vendor strategy, reusable engineering practices, and cross-platform technical leadership. Responsibilities: Lead enterprise-scale contact center platform architecture, engineering design, implementation strategy, and technical governance across major systems and subsystems. Conceive, design, engineer, and implement scalable contact center technology solutions that solve significant business problems and improve productivity, reliability, quality, cost effectiveness, and customer and agent experience. Provide comprehensive technical consultation to business unit and IT management at the highest technical level across contact center platforms, integrations, operating models, and engineering practices. Establish and govern engineering standards, reusable patterns, architecture guardrails, documentation expectations, testing approaches, deployment readiness practices, and operational support models for contact center platform capabilities. Lead evaluation, selection, proof-of-concept, and recommendation of contact center technologies, vendor capabilities, and platform components based on business value, technical fit, scalability, security, supportability, cost, and long-term platform strategy. Partner with business and technology leadership to shape the contact center technology roadmap, identify modernization opportunities, rationalize platform capabilities, and guide investments that improve scalability, reliability, cost effectiveness, and customer and agent experience. Lead integration strategy and design patterns across contact center platforms, Salesforce/CRM, pharmacy fulfillment systems, authentication services, knowledge platforms, data platforms, reporting and analytics, telephony and carrier services, and enterprise APIs. Define and mature resiliency, disaster recovery, business continuity, failover, monitoring, observability, and operational readiness patterns for critical contact center platforms and integrations. Establish reliability engineering practices for contact center platforms, including service health indicators, monitoring, alerting, incident patterns, root-cause analysis, runbooks, and continuous reduction of recurring issues. Resolve complex technical tradeoffs involving platform capability, delivery speed, cost, resilience, security, compliance, vendor fit, integration complexity, operational supportability, and long-term maintainability. Demonstrate knowledge of the pharmaceutical business and OneHUB service model to advance agile, impactful, compliant, and cost-effective contact center technology solutions across multiple business areas. Mature and leverage relationships with affiliates, subsidiaries, vendors, and industry peers in accordance with AbbVie values, vendor management expectations, and purchasing practices. Provide technical leadership, mentorship, design review, and engineering guidance to contact center platform engineers, senior engineers, delivery teams, vendors, and operations partners. May guide the work of others or provide input into performance and technical development. Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, privacy, and the software development lifecycle. What makes this role different Acts as the principal technical authority for major contact center systems and subsystems. Owns platform architecture patterns, engineering standards, integration strategy, reliability patterns, and technical governance across the contact center ecosystem. Provides highest-level technical consultation to IT and business leadership on complex contact center platform decisions. Leads evaluation, selection, proof-of-concept, and recommendation of contact center technologies and vendor capabilities. Defines resiliency, disaster recovery, business continuity, failover, observability, and operational readiness expectations for critical platforms and integrations. Resolves complex tradeoffs involving platform capability, cost, speed, resilience, compliance, security, vendor fit, and long-term maintainability. Mentors engineers and raises technical maturity across the Contact Center Platform Engineering discipline. Qualifications Required: Bachelor's Degree with 8 years of experience in a related field; OR Master's Degree with 6 years of experience; OR PhD with 2 years of experience. Advanced experience with contact center systems and platform domains such as contact routing, CTI, ACD, IVR, call recording, workforce management, quality management, digital channels, IVA, CRM integration, and multichannel contact management across voice, email, chat, SMS, and messaging. Experience deploying and supporting contact center cloud applications, including disaster recovery, business continuity, failover, operational readiness, and platform resiliency patterns. Experience driving product selection, vendor evaluation, technology assessments, proofs of concept, and recommendations based on contact center technology industry trends, business drivers, technical fit, scalability, supportability, and cost effectiveness. In-depth knowledge of systems development lifecycle practices, contact center platform architecture, client-area functions, integration patterns, and technological alternatives for application and platform development. Experience integrating contact center solutions with CRM, Salesforce, pharmacy fulfillment systems, authentication services, knowledge platforms, analytics platforms, telephony services, and enterprise APIs. Proven implementation of creative, scalable, and reliable technology solutions that advanced business outcomes, improved operational performance, or modernized platform capabilities. Strong ability to resolve key project hurdles, challenge assumptions, and make sound technical decisions using available information, engineering judgment, business context, and technical expertise. Ability to provide highest-level technical consultation to IT and business leadership and communicate complex technical recommendations clearly to executive, business, operations, vendor, and engineering audiences. Experience leading or mentoring technical teams, guiding engineering work, reviewing solution designs, and raising technical quality across a platform engineering discipline. Excellent written and oral English communication skills Technical Domains Contact center cloud platforms and CCaaS capabilities, including Five9 and related ecosystem components. ACD, IVR, CTI, call recording, workforce management, quality management, digital channels, and omnichannel routing. IVA, conversational automation, intelligent routing, agent assist, workflow automation, and AI-enabled contact center capabilities. Salesforce/CRM integration, pharmacy fulfillment system integration, authentication services, knowledge platforms, data platforms, reporting/analytics, and enterprise APIs. Telephony, carrier connectivity, SIP, network dependencies, call routing architecture, and operational continuity patterns. Reliability engineering, observability, monitoring, alerting, incident patterns, root-cause analysis, operational runbooks, and recurring issue reduction. Disaster recovery, business continuity planning, platform failover, operational readiness, and service restoration design. Security, privacy, data protection, auditability, GxP considerations, compliance controls, and regulated contact center operations. Vendor capability assessment, technology evaluation . click apply for full job details
11/02/2026
Full time
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Principal Contact Center Platform Engineer is the senior technical authority for OneHUB contact center platforms and related subsystems. This role is responsible for defining, engineering, governing, and continuously improving enterprise-scale contact center technology capabilities across voice, digital, automation, routing, integration, quality, workforce, telephony, resiliency, and customer engagement domains. This role leads enterprise-scale platform architecture, engineering standards, solution evaluation, integration strategy, resiliency, operational readiness, and technical governance across major contact center capabilities. The Principal Contact Center Platform Engineer provides highest-level technical consultation to IT and business leadership, shapes technology roadmap decisions, evaluates emerging capabilities and vendor solutions, resolves complex technical tradeoffs, and mentors platform engineers across the contact center engineering career path. This is the principal career step after the Senior Contact Center Platform Engineer role. While the Senior Contact Center Engineer role focuses on hands-on platform execution and advanced IVA or automation specialization, this role owns broader contact center platform architecture, standards, reliability patterns, vendor strategy, reusable engineering practices, and cross-platform technical leadership. Responsibilities: Lead enterprise-scale contact center platform architecture, engineering design, implementation strategy, and technical governance across major systems and subsystems. Conceive, design, engineer, and implement scalable contact center technology solutions that solve significant business problems and improve productivity, reliability, quality, cost effectiveness, and customer and agent experience. Provide comprehensive technical consultation to business unit and IT management at the highest technical level across contact center platforms, integrations, operating models, and engineering practices. Establish and govern engineering standards, reusable patterns, architecture guardrails, documentation expectations, testing approaches, deployment readiness practices, and operational support models for contact center platform capabilities. Lead evaluation, selection, proof-of-concept, and recommendation of contact center technologies, vendor capabilities, and platform components based on business value, technical fit, scalability, security, supportability, cost, and long-term platform strategy. Partner with business and technology leadership to shape the contact center technology roadmap, identify modernization opportunities, rationalize platform capabilities, and guide investments that improve scalability, reliability, cost effectiveness, and customer and agent experience. Lead integration strategy and design patterns across contact center platforms, Salesforce/CRM, pharmacy fulfillment systems, authentication services, knowledge platforms, data platforms, reporting and analytics, telephony and carrier services, and enterprise APIs. Define and mature resiliency, disaster recovery, business continuity, failover, monitoring, observability, and operational readiness patterns for critical contact center platforms and integrations. Establish reliability engineering practices for contact center platforms, including service health indicators, monitoring, alerting, incident patterns, root-cause analysis, runbooks, and continuous reduction of recurring issues. Resolve complex technical tradeoffs involving platform capability, delivery speed, cost, resilience, security, compliance, vendor fit, integration complexity, operational supportability, and long-term maintainability. Demonstrate knowledge of the pharmaceutical business and OneHUB service model to advance agile, impactful, compliant, and cost-effective contact center technology solutions across multiple business areas. Mature and leverage relationships with affiliates, subsidiaries, vendors, and industry peers in accordance with AbbVie values, vendor management expectations, and purchasing practices. Provide technical leadership, mentorship, design review, and engineering guidance to contact center platform engineers, senior engineers, delivery teams, vendors, and operations partners. May guide the work of others or provide input into performance and technical development. Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, privacy, and the software development lifecycle. What makes this role different Acts as the principal technical authority for major contact center systems and subsystems. Owns platform architecture patterns, engineering standards, integration strategy, reliability patterns, and technical governance across the contact center ecosystem. Provides highest-level technical consultation to IT and business leadership on complex contact center platform decisions. Leads evaluation, selection, proof-of-concept, and recommendation of contact center technologies and vendor capabilities. Defines resiliency, disaster recovery, business continuity, failover, observability, and operational readiness expectations for critical platforms and integrations. Resolves complex tradeoffs involving platform capability, cost, speed, resilience, compliance, security, vendor fit, and long-term maintainability. Mentors engineers and raises technical maturity across the Contact Center Platform Engineering discipline. Qualifications Required: Bachelor's Degree with 8 years of experience in a related field; OR Master's Degree with 6 years of experience; OR PhD with 2 years of experience. Advanced experience with contact center systems and platform domains such as contact routing, CTI, ACD, IVR, call recording, workforce management, quality management, digital channels, IVA, CRM integration, and multichannel contact management across voice, email, chat, SMS, and messaging. Experience deploying and supporting contact center cloud applications, including disaster recovery, business continuity, failover, operational readiness, and platform resiliency patterns. Experience driving product selection, vendor evaluation, technology assessments, proofs of concept, and recommendations based on contact center technology industry trends, business drivers, technical fit, scalability, supportability, and cost effectiveness. In-depth knowledge of systems development lifecycle practices, contact center platform architecture, client-area functions, integration patterns, and technological alternatives for application and platform development. Experience integrating contact center solutions with CRM, Salesforce, pharmacy fulfillment systems, authentication services, knowledge platforms, analytics platforms, telephony services, and enterprise APIs. Proven implementation of creative, scalable, and reliable technology solutions that advanced business outcomes, improved operational performance, or modernized platform capabilities. Strong ability to resolve key project hurdles, challenge assumptions, and make sound technical decisions using available information, engineering judgment, business context, and technical expertise. Ability to provide highest-level technical consultation to IT and business leadership and communicate complex technical recommendations clearly to executive, business, operations, vendor, and engineering audiences. Experience leading or mentoring technical teams, guiding engineering work, reviewing solution designs, and raising technical quality across a platform engineering discipline. Excellent written and oral English communication skills Technical Domains Contact center cloud platforms and CCaaS capabilities, including Five9 and related ecosystem components. ACD, IVR, CTI, call recording, workforce management, quality management, digital channels, and omnichannel routing. IVA, conversational automation, intelligent routing, agent assist, workflow automation, and AI-enabled contact center capabilities. Salesforce/CRM integration, pharmacy fulfillment system integration, authentication services, knowledge platforms, data platforms, reporting/analytics, and enterprise APIs. Telephony, carrier connectivity, SIP, network dependencies, call routing architecture, and operational continuity patterns. Reliability engineering, observability, monitoring, alerting, incident patterns, root-cause analysis, operational runbooks, and recurring issue reduction. Disaster recovery, business continuity planning, platform failover, operational readiness, and service restoration design. Security, privacy, data protection, auditability, GxP considerations, compliance controls, and regulated contact center operations. Vendor capability assessment, technology evaluation . click apply for full job details
Principal ML Platform Engineer
Appian Corporation Greenway, Virginia
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations . click apply for full job details
11/02/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations . click apply for full job details
Software Engineer - Mid Level
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I, you will provide support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. What sets you apart: 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Proven experience developing within Salesforce Marketing Cloud, including hands-on work with its various studios and builders (e.g., Email Studio, Journey Builder, Automation Studio). Salesforce Data 360 Knowledge: Understanding of Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities. Proficiency in Server-Side JavaScript (SSJS): Expertise in SSJS for Marketing Cloud, including its core libraries, platform functions, and best practices for automation and data manipulation. AI-First Approach: Familiarity or experience with leveraging AI tools in development workflows is a plus. General Web Technologies: Solid understanding of JavaScript, HTML, CSS, and JSON Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. Familiarity with CI/CD pipelines for Salesforce development. Demonstrated experience with Salesforce Data 360 (or Salesforce Data Cloud), including data ingestion, modeling, segmentation, and activation. Experience with version control systems (e.g., Git). US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/02/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I, you will provide support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. What sets you apart: 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Proven experience developing within Salesforce Marketing Cloud, including hands-on work with its various studios and builders (e.g., Email Studio, Journey Builder, Automation Studio). Salesforce Data 360 Knowledge: Understanding of Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities. Proficiency in Server-Side JavaScript (SSJS): Expertise in SSJS for Marketing Cloud, including its core libraries, platform functions, and best practices for automation and data manipulation. AI-First Approach: Familiarity or experience with leveraging AI tools in development workflows is a plus. General Web Technologies: Solid understanding of JavaScript, HTML, CSS, and JSON Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. Familiarity with CI/CD pipelines for Salesforce development. Demonstrated experience with Salesforce Data 360 (or Salesforce Data Cloud), including data ingestion, modeling, segmentation, and activation. Experience with version control systems (e.g., Git). US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Salesforce Financial Services Cloud Business Analyst
CYNET Systems Holmdel, New Jersey
Pay Range: $43.00hr - $48.00hr Job Overview: We are seeking a highly experienced Senior Business Analyst with Salesforce FSC expertise to support a large-scale Financial Services/Insurance CRM transformation program. The ideal candidate will be responsible for leading business Client, stakeholder workshops, requirements gathering, business process design, backlog management, user story creation, data, and integration analysis, UAT support, and business readiness activities. This role requires a strong functional lead capable of driving clarity in ambiguous situations and partnering effectively with business and technology stakeholders. Key Responsibilities: Lead stakeholder workshops, requirement Client sessions, and business process discussions. Document business requirements, functional specifications, business process diagrams (BPDs), user journeys, and future-state workflows. Translate requirements into Epics, Features, User Stories, Acceptance Criteria, and Sprint-ready backlog items. Manage and refine product backlogs using Jira within Agile/Scrum delivery models. Facilitate backlog grooming, sprint planning, and requirements clarification sessions. Support solution design discussions across CRM, advisor servicing, client management, onboarding, reporting, data migration, and integrations. Define and document business rules, data requirements, process flows, risks, assumptions, and dependencies. Support SIT, UAT, deployment readiness, and business sign-off activities. Act as the primary liaison between business stakeholders, product owners, architects, and delivery teams. Required Experience: 10+ years of Business Analysis experience on enterprise transformation programs. 5+ years of Salesforce platform experience, including Financial Services Cloud (FSC). Strong Financial Services, Insurance, Wealth Management, or Advisor Services domain experience. Proven experience leading stakeholder workshops and driving requirements independently. Experience creating Business Process Diagrams (BPDs), functional requirements, process flows, and future-state designs. Hands-on experience managing Agile backlogs and creating user stories in Jira. Experience working within Scrum delivery teams and supporting sprint ceremonies. Experience with CRM modernization, client/prospect management, data migration, system integrations, reporting, security, and role-based access models. Required Skills: Requirements Elicitation & Analysis. Stakeholder Management & Workshop Facilitation. User Story & Acceptance Criteria Writing. Business Process Modeling. Backlog Management & Prioritization. Agile / Scrum Delivery. Jira & Confluence. Data Mapping & Analysis. UAT Planning & Business Validation. Executive Communication & Presentation Skills. Preferred Certifications: Salesforce Business Analyst. Salesforce Administrator. Salesforce Financial Services Cloud Accreditation. CBAP / PMI-PBA. Agile / Scrum Certification. Candidate Profile: A seasoned Salesforce FSC Business Analyst who can independently lead stakeholder conversations, challenge and refine requirements, create high-quality backlog artifacts, and drive business outcomes. The candidate should be comfortable operating across business, process, data, integration, and testing workstreams while serving as the functional lead for the program. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/01/2026
Full time
Pay Range: $43.00hr - $48.00hr Job Overview: We are seeking a highly experienced Senior Business Analyst with Salesforce FSC expertise to support a large-scale Financial Services/Insurance CRM transformation program. The ideal candidate will be responsible for leading business Client, stakeholder workshops, requirements gathering, business process design, backlog management, user story creation, data, and integration analysis, UAT support, and business readiness activities. This role requires a strong functional lead capable of driving clarity in ambiguous situations and partnering effectively with business and technology stakeholders. Key Responsibilities: Lead stakeholder workshops, requirement Client sessions, and business process discussions. Document business requirements, functional specifications, business process diagrams (BPDs), user journeys, and future-state workflows. Translate requirements into Epics, Features, User Stories, Acceptance Criteria, and Sprint-ready backlog items. Manage and refine product backlogs using Jira within Agile/Scrum delivery models. Facilitate backlog grooming, sprint planning, and requirements clarification sessions. Support solution design discussions across CRM, advisor servicing, client management, onboarding, reporting, data migration, and integrations. Define and document business rules, data requirements, process flows, risks, assumptions, and dependencies. Support SIT, UAT, deployment readiness, and business sign-off activities. Act as the primary liaison between business stakeholders, product owners, architects, and delivery teams. Required Experience: 10+ years of Business Analysis experience on enterprise transformation programs. 5+ years of Salesforce platform experience, including Financial Services Cloud (FSC). Strong Financial Services, Insurance, Wealth Management, or Advisor Services domain experience. Proven experience leading stakeholder workshops and driving requirements independently. Experience creating Business Process Diagrams (BPDs), functional requirements, process flows, and future-state designs. Hands-on experience managing Agile backlogs and creating user stories in Jira. Experience working within Scrum delivery teams and supporting sprint ceremonies. Experience with CRM modernization, client/prospect management, data migration, system integrations, reporting, security, and role-based access models. Required Skills: Requirements Elicitation & Analysis. Stakeholder Management & Workshop Facilitation. User Story & Acceptance Criteria Writing. Business Process Modeling. Backlog Management & Prioritization. Agile / Scrum Delivery. Jira & Confluence. Data Mapping & Analysis. UAT Planning & Business Validation. Executive Communication & Presentation Skills. Preferred Certifications: Salesforce Business Analyst. Salesforce Administrator. Salesforce Financial Services Cloud Accreditation. CBAP / PMI-PBA. Agile / Scrum Certification. Candidate Profile: A seasoned Salesforce FSC Business Analyst who can independently lead stakeholder conversations, challenge and refine requirements, create high-quality backlog artifacts, and drive business outcomes. The candidate should be comfortable operating across business, process, data, integration, and testing workstreams while serving as the functional lead for the program. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Salesforce Developer - Hybrid
Genesis10 Saint Paul, Minnesota
Genesis10 is currently seeking a Salesforce Developer for a hybrid position (50% onsite) with a Government Agency located in St. Paul, MN. This is a 9-month contract opportunity. Compensation: $85.00 - $100.00 per hour, W2. Position Overview: This resource will serve as a Salesforce design and development resource using Agile software development lifecycle methodologies. The developer will work on a variety of projects, including a Community Reviewer Program and a Multifamily RFP process, to develop Salesforce solutions, integrate with other systems, and create automated workflows to meet agency needs. Key Responsibilities: Serve as a Salesforce design and development resource using Agile software development lifecycle methodologies Develop Salesforce solutions to meet agency needs Integrate Salesforce with other systems used by the client Create and maintain automated workflows and process builders to streamline business processes and improve efficiency Work closely with Business Analysts to gather and analyze requirements Collaborate with the Project Manager to define scope, timelines, deliverables, and assist with creating detailed project plans Coordinate with the Enterprise Architect, Business Analysts, and QA to develop test cases and perform user acceptance testing (UAT) to validate Salesforce solutions meet the defined requirements Work with the Project Manager to manage change requests, ensuring that any changes to the project scope or requirements are documented, assessed, and approved Develop and maintain comprehensive documentation Provide knowledge transfer Primary Requirements: 7+ years' experience in Salesforce design and development Active Salesforce certifications in: Salesforce Certified Application Architect Salesforce Certified Platform Developer Salesforce Certified Platform Agentforce Specialist Salesforce Certified Platform Administrator II 2 years' experience using Sales Cloud 2 years' experience using Service Cloud 2 years' experience using Experience Cloud 2 years' experience using Government Cloud Desired Skills: Scaled Agile Certified SAFe Practitioner Salesforce Certified Platform Data Architect Salesforce Certified Platform Sharing and Visibility Architect 5 years of Administrator experience Experience using Azure DevOps (ADO) Experience working with state and federal government agencies Experience working on technology solutions supporting the mortgage and real estate industry Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/01/2026
Full time
Genesis10 is currently seeking a Salesforce Developer for a hybrid position (50% onsite) with a Government Agency located in St. Paul, MN. This is a 9-month contract opportunity. Compensation: $85.00 - $100.00 per hour, W2. Position Overview: This resource will serve as a Salesforce design and development resource using Agile software development lifecycle methodologies. The developer will work on a variety of projects, including a Community Reviewer Program and a Multifamily RFP process, to develop Salesforce solutions, integrate with other systems, and create automated workflows to meet agency needs. Key Responsibilities: Serve as a Salesforce design and development resource using Agile software development lifecycle methodologies Develop Salesforce solutions to meet agency needs Integrate Salesforce with other systems used by the client Create and maintain automated workflows and process builders to streamline business processes and improve efficiency Work closely with Business Analysts to gather and analyze requirements Collaborate with the Project Manager to define scope, timelines, deliverables, and assist with creating detailed project plans Coordinate with the Enterprise Architect, Business Analysts, and QA to develop test cases and perform user acceptance testing (UAT) to validate Salesforce solutions meet the defined requirements Work with the Project Manager to manage change requests, ensuring that any changes to the project scope or requirements are documented, assessed, and approved Develop and maintain comprehensive documentation Provide knowledge transfer Primary Requirements: 7+ years' experience in Salesforce design and development Active Salesforce certifications in: Salesforce Certified Application Architect Salesforce Certified Platform Developer Salesforce Certified Platform Agentforce Specialist Salesforce Certified Platform Administrator II 2 years' experience using Sales Cloud 2 years' experience using Service Cloud 2 years' experience using Experience Cloud 2 years' experience using Government Cloud Desired Skills: Scaled Agile Certified SAFe Practitioner Salesforce Certified Platform Data Architect Salesforce Certified Platform Sharing and Visibility Architect 5 years of Administrator experience Experience using Azure DevOps (ADO) Experience working with state and federal government agencies Experience working on technology solutions supporting the mortgage and real estate industry Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior QA Test Lead
CYNET Systems San Jose, California
Pay Range: $60.00hr - $65.00hr Job Overview: The IT Marketing Solution Services team is looking for an onsite QA / test lead who will play a primary role in the planning and execution of all aspects of testing across multiple web applications within the ecosystem. The role requires hands-on QA expertise and the ability to take initiative and develop / evolve internal QA processes. The candidate will analyze the internal applications landscape and determine what to test, the priority of those tests, and the best way to test. This role requires tight coordination and partnership with business analysts, engineers, and testers both onsite and offshore. Primary Skills: QA Lead: 5+ years. Experience in Marketo: 5+ years. Experience in Automation: 5+ years. Secondary Skills: Experience in E2C Testing: 3+ years. Experience in CRM: 3+ years. Responsibilities: Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. Act as key point of contact onsite for all test aspects of releases, providing test services and coordinating with test resources offshore. Lead and mentor QA team members as needed. Develop and execute test cases, scripts, plans, and procedures (manual and automated). Diagnose defects and track them from Client to resolution. Partner with engineering teams to stay informed of new technologies being introduced and ensure that system components are designed for testability. Partner with offshore team to conduct performance tests as needed. Provide testing support during production cutover (releases) as needed. Required Experience: 7+ years' experience in the software testing or Quality Assurance field including hands-on test engineering experience (web application test experience preferred). Ability to write select queries and a solid understanding of relational databases. Demonstrated experience developing and executing test cases, scripts, plans, and procedures to support various development methodologies. Familiarity with the software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity). Understanding of multi-tier web application architecture and deployment. Understanding of existing QA best practices and methodologies to design, implement, and automate processes. Experience working and partnering with an offshore team. Experience with Test management tools such as JIRA and test automation tools such as QTP or Selenium. Desirable Skills: Experience with marketing automation tools such as HubSpot, Eloqua, ExactTarget, Customer Campaign, or Marketo. CRM test experience (Salesforce, Marketo, or Dynamics); web services test experience preferred. Quality certifications are a plus. XML schema validation, or test experience is a plus. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/01/2026
Full time
Pay Range: $60.00hr - $65.00hr Job Overview: The IT Marketing Solution Services team is looking for an onsite QA / test lead who will play a primary role in the planning and execution of all aspects of testing across multiple web applications within the ecosystem. The role requires hands-on QA expertise and the ability to take initiative and develop / evolve internal QA processes. The candidate will analyze the internal applications landscape and determine what to test, the priority of those tests, and the best way to test. This role requires tight coordination and partnership with business analysts, engineers, and testers both onsite and offshore. Primary Skills: QA Lead: 5+ years. Experience in Marketo: 5+ years. Experience in Automation: 5+ years. Secondary Skills: Experience in E2C Testing: 3+ years. Experience in CRM: 3+ years. Responsibilities: Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. Act as key point of contact onsite for all test aspects of releases, providing test services and coordinating with test resources offshore. Lead and mentor QA team members as needed. Develop and execute test cases, scripts, plans, and procedures (manual and automated). Diagnose defects and track them from Client to resolution. Partner with engineering teams to stay informed of new technologies being introduced and ensure that system components are designed for testability. Partner with offshore team to conduct performance tests as needed. Provide testing support during production cutover (releases) as needed. Required Experience: 7+ years' experience in the software testing or Quality Assurance field including hands-on test engineering experience (web application test experience preferred). Ability to write select queries and a solid understanding of relational databases. Demonstrated experience developing and executing test cases, scripts, plans, and procedures to support various development methodologies. Familiarity with the software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity). Understanding of multi-tier web application architecture and deployment. Understanding of existing QA best practices and methodologies to design, implement, and automate processes. Experience working and partnering with an offshore team. Experience with Test management tools such as JIRA and test automation tools such as QTP or Selenium. Desirable Skills: Experience with marketing automation tools such as HubSpot, Eloqua, ExactTarget, Customer Campaign, or Marketo. CRM test experience (Salesforce, Marketo, or Dynamics); web services test experience preferred. Quality certifications are a plus. XML schema validation, or test experience is a plus. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Senior Salesforce Architect and Administrator
Wesley Group Franklin, Tennessee
As a Senior Salesforce Architect and Administrator, you will own the architecture, security, and day-to-day operation of Wesley Group's 350-user Salesforce org. You design the target data model and roadmap, build and review Flows and Apex (including AI-assisted development), manage Copado-based deployments, oversee key AppExchange apps and backups, and lead integrations with systems like NetSuite, Five9, and client portals while collaborating with stakeholders to deliver reliable, scalable solutions. Responsibilities Lead architecture, data model, and roadmap for a 350-user Salesforce org Act as design authority, enforcing standards and minimizing technical debt Build and maintain Flows, Apex, and automations using AI tools with robust reviews Administer security, sharing, SSO, and least-privilege access for client data Manage deployments, testing, and Dev Ops processes with Copado or similar tools Oversee App Exchange apps and Own Backup, including evaluations and maintenance Design, build, and support integrations with Net Suite, Five9, and custom portals Gather requirements from stakeholders and translate them into Salesforce solutions Required Skills Salesforce Flow Apex Programming Salesforce Security Model Salesforce Integrations (REST/Bulk APIs) Dev Ops with Copado or similar SOQLApp Exchange Administration Data Backup and Recovery (Own Backup or similar) API and Middleware Tools (e.g., Zapier, Workato, n8n) AI-Assisted Development Tools (e.g., Claude Code)
11/01/2026
Full time
As a Senior Salesforce Architect and Administrator, you will own the architecture, security, and day-to-day operation of Wesley Group's 350-user Salesforce org. You design the target data model and roadmap, build and review Flows and Apex (including AI-assisted development), manage Copado-based deployments, oversee key AppExchange apps and backups, and lead integrations with systems like NetSuite, Five9, and client portals while collaborating with stakeholders to deliver reliable, scalable solutions. Responsibilities Lead architecture, data model, and roadmap for a 350-user Salesforce org Act as design authority, enforcing standards and minimizing technical debt Build and maintain Flows, Apex, and automations using AI tools with robust reviews Administer security, sharing, SSO, and least-privilege access for client data Manage deployments, testing, and Dev Ops processes with Copado or similar tools Oversee App Exchange apps and Own Backup, including evaluations and maintenance Design, build, and support integrations with Net Suite, Five9, and custom portals Gather requirements from stakeholders and translate them into Salesforce solutions Required Skills Salesforce Flow Apex Programming Salesforce Security Model Salesforce Integrations (REST/Bulk APIs) Dev Ops with Copado or similar SOQLApp Exchange Administration Data Backup and Recovery (Own Backup or similar) API and Middleware Tools (e.g., Zapier, Workato, n8n) AI-Assisted Development Tools (e.g., Claude Code)
Salesforce Architect
Wesley Group Franklin, Tennessee
Own Wesley's production Salesforce platform and lead a two-year migration of selected workloads to new platforms. Set architecture, data models, security, and technical standards; guide developers and implementation partners; build integrations and hands-on solutions; and work with business leaders to deliver reliable systems while protecting sensitive client data. Responsibilities Set target-state architecture, data models, and roadmaps for Salesforce and successor platforms. Define design standards and review proposed changes to limit technical debt. Own security, sharing, single sign-on, and least-privilege access controls. Plan and execute migration of selected workloads and data without disrupting operations. Evaluate and manage vendors, platform upgrades, and App Exchange applications. Guide developers and partners, build Flow and Apex solutions, and own integrations with business systems. Required Skills Salesforce architecture Salesforce Flow Apex SOQLSalesforce data modeling Salesforce security and sharing Single sign-on Platform migration REST and Bulk APIs System integration
11/01/2026
Full time
Own Wesley's production Salesforce platform and lead a two-year migration of selected workloads to new platforms. Set architecture, data models, security, and technical standards; guide developers and implementation partners; build integrations and hands-on solutions; and work with business leaders to deliver reliable systems while protecting sensitive client data. Responsibilities Set target-state architecture, data models, and roadmaps for Salesforce and successor platforms. Define design standards and review proposed changes to limit technical debt. Own security, sharing, single sign-on, and least-privilege access controls. Plan and execute migration of selected workloads and data without disrupting operations. Evaluate and manage vendors, platform upgrades, and App Exchange applications. Guide developers and partners, build Flow and Apex solutions, and own integrations with business systems. Required Skills Salesforce architecture Salesforce Flow Apex SOQLSalesforce data modeling Salesforce security and sharing Single sign-on Platform migration REST and Bulk APIs System integration
Salesforce Developer
Cherokee Federal Almont, Colorado
The Senior Salesforce Developer designs, builds, and maintains secure Salesforce solutions supporting federal missions. This role translates complex business requirements into scalable configurations and custom code using Apex, Lightning Web Components, Visualforce, and Flow. The developer validates data and security architectures, integrates Salesforce with external systems, troubleshoots issues, reviews code, and mentors junior team members while collaborating closely with analysts and stakeholders. Responsibilities Lead alignment of Salesforce metadata and architecture with customer processes in secure federal environments Design, develop, and implement Salesforce solutions using Apex, Lightning Web Components, Visualforce, and Flow Validate and optimize data models, security models, and portal access structures Integrate Salesforce with external systems and ensure reliable, scalable data flows Conduct code reviews, troubleshoot issues, and ensure adherence to Salesforce best practices Collaborate with analysts, stakeholders, and cross-functional teams throughout the SDLCStay current on Salesforce releases and recommend platform and process improvements Mentor junior team members and support knowledge sharing across the team Required Skills Apex Programming Lightning Web Components (LWC) Development Salesforce Flow Design and Automation Salesforce Data Modeling and Security Salesforce Integrations (APIs) Visualforce Development Salesforce Gov Cloud / IL4-IL5 Environments Version Control and CI/CD for Salesforce Unit Testing and Code Quality in Salesforce Sales Cloud, Service Cloud, and Experience Cloud Configuration
11/01/2026
Full time
The Senior Salesforce Developer designs, builds, and maintains secure Salesforce solutions supporting federal missions. This role translates complex business requirements into scalable configurations and custom code using Apex, Lightning Web Components, Visualforce, and Flow. The developer validates data and security architectures, integrates Salesforce with external systems, troubleshoots issues, reviews code, and mentors junior team members while collaborating closely with analysts and stakeholders. Responsibilities Lead alignment of Salesforce metadata and architecture with customer processes in secure federal environments Design, develop, and implement Salesforce solutions using Apex, Lightning Web Components, Visualforce, and Flow Validate and optimize data models, security models, and portal access structures Integrate Salesforce with external systems and ensure reliable, scalable data flows Conduct code reviews, troubleshoot issues, and ensure adherence to Salesforce best practices Collaborate with analysts, stakeholders, and cross-functional teams throughout the SDLCStay current on Salesforce releases and recommend platform and process improvements Mentor junior team members and support knowledge sharing across the team Required Skills Apex Programming Lightning Web Components (LWC) Development Salesforce Flow Design and Automation Salesforce Data Modeling and Security Salesforce Integrations (APIs) Visualforce Development Salesforce Gov Cloud / IL4-IL5 Environments Version Control and CI/CD for Salesforce Unit Testing and Code Quality in Salesforce Sales Cloud, Service Cloud, and Experience Cloud Configuration
Business Systems & Technology Manager
Jobot Camarillo, California
We are looking for a hands-on Business Systems & Technology Manager to lead day-to-day technology for our team This Jobot Job is hosted by: Holly Leahy Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $100,000 - $110,000 per year A bit about us: We are looking for a Business Systems & Technology Manager to own how technology supports and improves business operations across the organization, with particular emphasis on Salesforce and NetSuite. This role sits at the intersection of business operations, enterprise applications, and technology. You will partner closely with teams across Finance, Sales, Revenue Operations, Billing, Customer Support, and Operations to understand business needs, evaluate system requests, and determine the right technology solution. A major focus of the role will be overseeing Salesforce and NetSuite through the specialists who administer those platforms. You do not need to be the day-to-day Salesforce or NetSuite administrator, but you should have strong experience working with CRM and ERP environments and understand how changes to these systems impact business processes, integrations, data, and downstream teams. We are looking for someone who asks why a change is needed before deciding how to build it. You should be comfortable evaluating requests based on business impact, cost, complexity, and ROI - including recommending against or deferring changes that do not justify the investment. What You'll Do Business Systems & Enterprise Applications Oversee Salesforce and NetSuite and partner with the administrators responsible for each platform Serve as a primary point of connection between business stakeholders and technical/system resources Own the intake, evaluation, prioritization, and delivery process for business systems requests Gather requirements and identify the underlying business problem before recommending a technology solution Evaluate whether needs should be addressed through Salesforce, NetSuite, integrations, configuration changes, automation, or another application Distinguish between straightforward configuration requests and changes that have broader architectural, integration, or downstream implications Evaluate proposed changes based on business impact, ROI, cost, risk, complexity, and operational value Build clear recommendations and communicate trade-offs to business and technical leadership Manage system roadmaps, backlogs, priorities, dependencies, and competing requests Help maintain reliable data flow and integrations between Salesforce, NetSuite, and other business applications Lead or support system implementations, migrations, enhancements, and process changes from requirements through production Drive continuous improvement of business processes through technology Cross-Functional Business Partnership Partner closely with Finance, Sales, Revenue Operations, Billing, Operations, and Customer Support Translate business objectives into system requirements, workflows, and actionable technology initiatives Facilitate prioritization and trade-off discussions between stakeholders Manage change readiness, communication, documentation, and adoption surrounding system changes Monitor system and process issues to identify trends, root causes, and opportunities for improvement Technology, Vendor & Governance Manage technology vendors, contracts, renewals, licensing, and software utilization Evaluate new technology and determine whether existing platforms can solve the business need before introducing additional tools Support AI governance and identify opportunities to improve business operations through AI and automation Support SOC 2 and ISO 27001/27701 compliance initiatives Maintain clear documentation around system decisions, risks, issues, processes, and controls IT Operations This position will also provide oversight of the company's U.S. IT environment. While business systems will be a significant focus of the role, you should be comfortable stepping in when an escalated technical issue requires additional support. Oversee onboarding, offboarding, user access, licensing, and permissions Serve as an escalation point above AI-assisted Tier 1 support Provide oversight of Google Workspace, identity/SSO, endpoint security, and Mac/Windows environments Help improve IT workflows, runbooks, and support automation Partner with regional IT teams supporting employees outside the U.S. Why join us? $100,000-$110,000 base salary Fully remote position 75% employer-paid medical, dental, vision, disability, and life insurance premiums Multiple HMO and PPO medical options 401(k) with 3% company match Paid time off Paid sick time FSA, short-term disability, long-term disability, and voluntary benefit options Partial gym membership reimbursement Partial pet insurance reimbursement Professional development and career growth opportunities Company gatherings and team events Job Details What We're Looking For 4+ years of experience in business systems, enterprise applications, business technology, systems/product management, or a related function Experience working with Salesforce and NetSuite, ideally in environments where the platforms support multiple business functions Strong understanding of CRM and ERP business processes, integrations, dependencies, and data flow Experience gathering requirements and translating business needs into system or process solutions Experience owning or contributing to systems intake, prioritization, roadmaps, backlogs, or change governance Demonstrated ability to evaluate system requests based on business impact, ROI, cost, risk, and complexity Experience partnering with teams such as Finance, Sales, Revenue Operations, Billing, Customer Support, or Operations Experience managing cross-functional system implementations, migrations, integrations, or major enhancements Ability to communicate technical constraints, recommendations, and trade-offs clearly to business stakeholders and leadership Strong project and stakeholder-management skills Experience operating in a cloud-first/SaaS environment Nice to Have Experience managing Salesforce and/or NetSuite administrators or development resources Experience with Salesforce-to-NetSuite integrations Familiarity with middleware/iPaaS platforms such as Celigo Experience with quote-to-cash, order-to-cash, billing, revenue operations, or finance systems Google Workspace and identity/SSO experience Experience using AI for business-process automation or internal applications SOC 2, ISO 27001, or similar compliance experience Experience with Jira, Confluence, or similar systems for intake, prioritization, and delivery PMP, Agile/Scrum, Lean Six Sigma, or similar process/project-management experience Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
11/01/2026
Full time
We are looking for a hands-on Business Systems & Technology Manager to lead day-to-day technology for our team This Jobot Job is hosted by: Holly Leahy Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $100,000 - $110,000 per year A bit about us: We are looking for a Business Systems & Technology Manager to own how technology supports and improves business operations across the organization, with particular emphasis on Salesforce and NetSuite. This role sits at the intersection of business operations, enterprise applications, and technology. You will partner closely with teams across Finance, Sales, Revenue Operations, Billing, Customer Support, and Operations to understand business needs, evaluate system requests, and determine the right technology solution. A major focus of the role will be overseeing Salesforce and NetSuite through the specialists who administer those platforms. You do not need to be the day-to-day Salesforce or NetSuite administrator, but you should have strong experience working with CRM and ERP environments and understand how changes to these systems impact business processes, integrations, data, and downstream teams. We are looking for someone who asks why a change is needed before deciding how to build it. You should be comfortable evaluating requests based on business impact, cost, complexity, and ROI - including recommending against or deferring changes that do not justify the investment. What You'll Do Business Systems & Enterprise Applications Oversee Salesforce and NetSuite and partner with the administrators responsible for each platform Serve as a primary point of connection between business stakeholders and technical/system resources Own the intake, evaluation, prioritization, and delivery process for business systems requests Gather requirements and identify the underlying business problem before recommending a technology solution Evaluate whether needs should be addressed through Salesforce, NetSuite, integrations, configuration changes, automation, or another application Distinguish between straightforward configuration requests and changes that have broader architectural, integration, or downstream implications Evaluate proposed changes based on business impact, ROI, cost, risk, complexity, and operational value Build clear recommendations and communicate trade-offs to business and technical leadership Manage system roadmaps, backlogs, priorities, dependencies, and competing requests Help maintain reliable data flow and integrations between Salesforce, NetSuite, and other business applications Lead or support system implementations, migrations, enhancements, and process changes from requirements through production Drive continuous improvement of business processes through technology Cross-Functional Business Partnership Partner closely with Finance, Sales, Revenue Operations, Billing, Operations, and Customer Support Translate business objectives into system requirements, workflows, and actionable technology initiatives Facilitate prioritization and trade-off discussions between stakeholders Manage change readiness, communication, documentation, and adoption surrounding system changes Monitor system and process issues to identify trends, root causes, and opportunities for improvement Technology, Vendor & Governance Manage technology vendors, contracts, renewals, licensing, and software utilization Evaluate new technology and determine whether existing platforms can solve the business need before introducing additional tools Support AI governance and identify opportunities to improve business operations through AI and automation Support SOC 2 and ISO 27001/27701 compliance initiatives Maintain clear documentation around system decisions, risks, issues, processes, and controls IT Operations This position will also provide oversight of the company's U.S. IT environment. While business systems will be a significant focus of the role, you should be comfortable stepping in when an escalated technical issue requires additional support. Oversee onboarding, offboarding, user access, licensing, and permissions Serve as an escalation point above AI-assisted Tier 1 support Provide oversight of Google Workspace, identity/SSO, endpoint security, and Mac/Windows environments Help improve IT workflows, runbooks, and support automation Partner with regional IT teams supporting employees outside the U.S. Why join us? $100,000-$110,000 base salary Fully remote position 75% employer-paid medical, dental, vision, disability, and life insurance premiums Multiple HMO and PPO medical options 401(k) with 3% company match Paid time off Paid sick time FSA, short-term disability, long-term disability, and voluntary benefit options Partial gym membership reimbursement Partial pet insurance reimbursement Professional development and career growth opportunities Company gatherings and team events Job Details What We're Looking For 4+ years of experience in business systems, enterprise applications, business technology, systems/product management, or a related function Experience working with Salesforce and NetSuite, ideally in environments where the platforms support multiple business functions Strong understanding of CRM and ERP business processes, integrations, dependencies, and data flow Experience gathering requirements and translating business needs into system or process solutions Experience owning or contributing to systems intake, prioritization, roadmaps, backlogs, or change governance Demonstrated ability to evaluate system requests based on business impact, ROI, cost, risk, and complexity Experience partnering with teams such as Finance, Sales, Revenue Operations, Billing, Customer Support, or Operations Experience managing cross-functional system implementations, migrations, integrations, or major enhancements Ability to communicate technical constraints, recommendations, and trade-offs clearly to business stakeholders and leadership Strong project and stakeholder-management skills Experience operating in a cloud-first/SaaS environment Nice to Have Experience managing Salesforce and/or NetSuite administrators or development resources Experience with Salesforce-to-NetSuite integrations Familiarity with middleware/iPaaS platforms such as Celigo Experience with quote-to-cash, order-to-cash, billing, revenue operations, or finance systems Google Workspace and identity/SSO experience Experience using AI for business-process automation or internal applications SOC 2, ISO 27001, or similar compliance experience Experience with Jira, Confluence, or similar systems for intake, prioritization, and delivery PMP, Agile/Scrum, Lean Six Sigma, or similar process/project-management experience Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Sr. Business Applications Consultant (Salesforce)
Cargill Wayzata, Minnesota
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Senior Consultant - Application Development is a senior individual contributor within the Digital Technology and Data team responsible for Salesforce Data 360 engineering and operations. This role enables the trusted commercial data platform that fuels AI-powered seller, service, and customer experiences. The role designs, configures, integrates, automates, secures, monitors, and continuously improves Salesforce Data 360 capabilities supporting Food CRM and Agentforce use cases. This role owns complex platform capabilities across data ingestion, data modeling, identity resolution, harmonization, Data Spaces, governed data access, activation, deployment automation, observability, reliability, and consumption management. The engineer partners with product teams, data owners, architects, security, privacy, finance, and Salesforce engineering teams to ensure Data 360 is reliable, secure, cost-effective, and aligned with measurable Food business outcomes. Key Accountabilities DATA 360 PLATFORM: Design, configure, integrate, automate, and operate Salesforce Data 360 capabilities, including Data Streams, Data Lake Objects, Data Model Objects, Data Spaces, identity resolution, calculated insights, segmentation, activation, and data actions. SALESFORCE DATA MODELING & QUALITY: Define maintainable commercial data models and engineer controls for completeness, duplication, timeliness, referential integrity, identity matching, reconciliation, and source-system exceptions. INTEGRATION ENGINEERING: Build and support governed batch, API, event-driven, streaming, and federated or zero-copy integration patterns across Salesforce CRM, SAP, Microsoft 365, cloud data platforms, and enterprise services. PLATFORM AUTOMATION & DEVOPS: Treat platform metadata and configuration as governed assets using source control, peer review, automated testing, CI/CD, environment promotion, release controls, and rollback. SECURITY, PRIVACY & GOVERNANCE: Implement least-privilege access, Data Spaces, tags, classifications, permission sets, object and field policies, audit controls, lineage, consent, retention, and separation of duties. RELIABILITY & OPERATIONS: Establish service measures, monitoring, alerting, runbooks, root-cause analysis, replay, recovery, incident response, and preventive improvements for a business-critical platform. CONSUMPTION & FINOPS: Monitor and forecast Data 360 and Agentforce credit consumption, define usage thresholds and alerts, attribute cost by product or business domain, and recommend engineering optimizations based on cost, quality, and business value. AI & AGENTFORCE ENABLEMENT: Prepare governed structured and unstructured context for AI use cases and partner with Agentforce engineers on grounding, permissions, action boundaries, evaluation, observability, and human approval requirements. TECHNICAL LEADERSHIP: Independently lead complex platform initiatives, document architecture decisions and trade-offs, coach engineers, review technical work, and influence platform standards and operating practices. Qualifications At least four years of relevant experience in platform engineering, data engineering, application development, integration engineering, or enterprise data-platform operations. Hands-on experience implementing or operating Salesforce Data 360, Salesforce Data Cloud, a customer data platform, or a comparable enterprise cloud data platform. Experience with data ingestion, data modeling, identity resolution, harmonization, data quality, APIs, and batch or streaming integration. Advanced SQL skills and experience troubleshooting complex data pipelines, integrations, mappings, and reconciliation issues. Experience with DevOps practices including source control, peer review, automated testing, CI/CD, environment management, monitoring, and rollback. Experience implementing data-security, privacy, permission, audit, lineage, and governance controls. Experience supporting a production platform through incidents, root-cause analysis, monitoring, recovery, and continuous reliability improvement. Experience estimating, monitoring, forecasting, or optimizing consumption-based cloud-platform costs. Preferred Qualifications: Salesforce Certified Data 360 Consultant certification. Salesforce Platform Developer I, Salesforce Administrator, Integration Architect, MuleSoft, or Agentforce certification. Experience with Data 360 Data Spaces, Data Cloud One, zero-copy data access, calculated insights, activations, data actions, packaging, and data kits. Experience with Digital Wallets, FinOps, consumption allocation, forecasting, usage thresholds, rate limits, or cost optimization. Compensation Data The expected salary for this position is $100,000 - $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions) . Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law Equal Opportunity Employer, including Disability/Vet.
11/01/2026
Full time
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Senior Consultant - Application Development is a senior individual contributor within the Digital Technology and Data team responsible for Salesforce Data 360 engineering and operations. This role enables the trusted commercial data platform that fuels AI-powered seller, service, and customer experiences. The role designs, configures, integrates, automates, secures, monitors, and continuously improves Salesforce Data 360 capabilities supporting Food CRM and Agentforce use cases. This role owns complex platform capabilities across data ingestion, data modeling, identity resolution, harmonization, Data Spaces, governed data access, activation, deployment automation, observability, reliability, and consumption management. The engineer partners with product teams, data owners, architects, security, privacy, finance, and Salesforce engineering teams to ensure Data 360 is reliable, secure, cost-effective, and aligned with measurable Food business outcomes. Key Accountabilities DATA 360 PLATFORM: Design, configure, integrate, automate, and operate Salesforce Data 360 capabilities, including Data Streams, Data Lake Objects, Data Model Objects, Data Spaces, identity resolution, calculated insights, segmentation, activation, and data actions. SALESFORCE DATA MODELING & QUALITY: Define maintainable commercial data models and engineer controls for completeness, duplication, timeliness, referential integrity, identity matching, reconciliation, and source-system exceptions. INTEGRATION ENGINEERING: Build and support governed batch, API, event-driven, streaming, and federated or zero-copy integration patterns across Salesforce CRM, SAP, Microsoft 365, cloud data platforms, and enterprise services. PLATFORM AUTOMATION & DEVOPS: Treat platform metadata and configuration as governed assets using source control, peer review, automated testing, CI/CD, environment promotion, release controls, and rollback. SECURITY, PRIVACY & GOVERNANCE: Implement least-privilege access, Data Spaces, tags, classifications, permission sets, object and field policies, audit controls, lineage, consent, retention, and separation of duties. RELIABILITY & OPERATIONS: Establish service measures, monitoring, alerting, runbooks, root-cause analysis, replay, recovery, incident response, and preventive improvements for a business-critical platform. CONSUMPTION & FINOPS: Monitor and forecast Data 360 and Agentforce credit consumption, define usage thresholds and alerts, attribute cost by product or business domain, and recommend engineering optimizations based on cost, quality, and business value. AI & AGENTFORCE ENABLEMENT: Prepare governed structured and unstructured context for AI use cases and partner with Agentforce engineers on grounding, permissions, action boundaries, evaluation, observability, and human approval requirements. TECHNICAL LEADERSHIP: Independently lead complex platform initiatives, document architecture decisions and trade-offs, coach engineers, review technical work, and influence platform standards and operating practices. Qualifications At least four years of relevant experience in platform engineering, data engineering, application development, integration engineering, or enterprise data-platform operations. Hands-on experience implementing or operating Salesforce Data 360, Salesforce Data Cloud, a customer data platform, or a comparable enterprise cloud data platform. Experience with data ingestion, data modeling, identity resolution, harmonization, data quality, APIs, and batch or streaming integration. Advanced SQL skills and experience troubleshooting complex data pipelines, integrations, mappings, and reconciliation issues. Experience with DevOps practices including source control, peer review, automated testing, CI/CD, environment management, monitoring, and rollback. Experience implementing data-security, privacy, permission, audit, lineage, and governance controls. Experience supporting a production platform through incidents, root-cause analysis, monitoring, recovery, and continuous reliability improvement. Experience estimating, monitoring, forecasting, or optimizing consumption-based cloud-platform costs. Preferred Qualifications: Salesforce Certified Data 360 Consultant certification. Salesforce Platform Developer I, Salesforce Administrator, Integration Architect, MuleSoft, or Agentforce certification. Experience with Data 360 Data Spaces, Data Cloud One, zero-copy data access, calculated insights, activations, data actions, packaging, and data kits. Experience with Digital Wallets, FinOps, consumption allocation, forecasting, usage thresholds, rate limits, or cost optimization. Compensation Data The expected salary for this position is $100,000 - $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions) . Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law Equal Opportunity Employer, including Disability/Vet.
ServiceNow Architect
Credence
At Credence, we support our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, secure cloud, digital transformation, and advanced intelligence capabilities, to the largest defense, health, and international development federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success. Credence has an immediate need for a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches. This position supports technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and/ or scoped to migrate legacy applications to the DLA Enterprise ServiceNow platform. Responsibilities: Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive. Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, and developers. Providing insight and expertise into the ServiceNow platform capabilities and roadmap. Experience as a Business Architect for development and implementation projects Experience performing ServiceNow analysis, architecture, and application development or similar responsibility. Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Customer Service Management (CSM), Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc. Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications. Provide presentation to senior stakeholders on the solution approaches and roadmaps. Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes. Requirements elicitation, design, development, testing, training, and implementation support Managing the ServiceNow solution design, development, testing, and go-live support. Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation. Working with project resources to define sustainment governance and processes as part of operational transition. Working with technical subject matter experts (SMEs) to identify and refine data requirements. Provide guidance to convert requirements into design and migration steps. Working with customer SME's and senior leadership to ensure systems requirements are met. Fosters a customer-focused environment. Communicates effectively through presentations to a wide variety of audiences at all organizational levels. Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results. Displays and lives collaborative leadership by inviting varied perspectives to discussions. Good problem solver and out of the box thinker. Familiarity with systems integration utilizing web services and other web-based technologies. Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production. Proficient in JavaScript, HTML, CSS, XML Requirements Must be a US citizen with the ability to obtain a successful DoW Secret clearance is required for consideration. Bachelors of Science in Computer Science, Information Systems, Engineering, Business or related discipline is required or ten (10) yrs work experience in similar field. Five (5) years total work experience ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications required. Strong understanding of ServiceNow's architecture, data model, and core concepts. Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development. Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling. Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases. Experience in agile and hybrid low-code application development using ServiceNow Agile 2.0 for user story task management. Salary Range: $170,000 - $220,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
11/01/2026
Full time
At Credence, we support our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, secure cloud, digital transformation, and advanced intelligence capabilities, to the largest defense, health, and international development federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success. Credence has an immediate need for a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches. This position supports technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and/ or scoped to migrate legacy applications to the DLA Enterprise ServiceNow platform. Responsibilities: Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive. Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, and developers. Providing insight and expertise into the ServiceNow platform capabilities and roadmap. Experience as a Business Architect for development and implementation projects Experience performing ServiceNow analysis, architecture, and application development or similar responsibility. Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Customer Service Management (CSM), Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc. Proficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications. Provide presentation to senior stakeholders on the solution approaches and roadmaps. Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes. Requirements elicitation, design, development, testing, training, and implementation support Managing the ServiceNow solution design, development, testing, and go-live support. Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation. Working with project resources to define sustainment governance and processes as part of operational transition. Working with technical subject matter experts (SMEs) to identify and refine data requirements. Provide guidance to convert requirements into design and migration steps. Working with customer SME's and senior leadership to ensure systems requirements are met. Fosters a customer-focused environment. Communicates effectively through presentations to a wide variety of audiences at all organizational levels. Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results. Displays and lives collaborative leadership by inviting varied perspectives to discussions. Good problem solver and out of the box thinker. Familiarity with systems integration utilizing web services and other web-based technologies. Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production. Proficient in JavaScript, HTML, CSS, XML Requirements Must be a US citizen with the ability to obtain a successful DoW Secret clearance is required for consideration. Bachelors of Science in Computer Science, Information Systems, Engineering, Business or related discipline is required or ten (10) yrs work experience in similar field. Five (5) years total work experience ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications required. Strong understanding of ServiceNow's architecture, data model, and core concepts. Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development. Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling. Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases. Experience in agile and hybrid low-code application development using ServiceNow Agile 2.0 for user story task management. Salary Range: $170,000 - $220,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
Applications Engineer
Securitas Technology Corporation Houston, Texas
Job Description Job Description Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. POSITION SUMMARY As an Applications Engineer, you will need to formulate an engineered estimate and or budget for new and existing clients that shall be provided by consultants, engineers, construction managers, general contractors and also from in-house Sales Representatives, Key Account Representatives and or Project Managers. SCOPE OF RESPONSIBILITY Analyze and interpret blueprints, specifications, and scope documents for fire and security system projects. Prepare detailed cost estimates for labor, materials, and equipment for alarm systems, CCTV, access control, and other low-voltage installations. Conduct take-offs and identify potential value-engineering alternatives to reduce costs without sacrificing quality. Collaborate with vendors and subcontractors to source competitive pricing. Develop bid proposals, ensuring all required documentation is submitted on time. Partner with sales and project management teams to ensure seamless project handoffs. Maintain an up-to-date pricing database. Keep current with changes in industry codes, technology advancements, and competitive practices. Qualifications Minimum 5 years of experience estimating in the fire alarm and/or security/low voltage field. Education BA Business/ BS Engineering/MS Engineering or applicable amount of experience in the appropriate field may be substituted for the educational background Strong understanding of relevant codes, including NFPA and NEC. Ability to read and interpret detailed construction drawings and scope documentation. Experience working with major manufacturers (e.g., Silent Knight, Firelite, Bosch, Hanwha, Avigilon, Axis, Genetec, Lenel, and others). High level of organization and accuracy with strong attention to detail. Excellent communication and time management skills. NICET Certification- Fire Alarm Systems Level III or higher, preferred. Computer skills to include: MS Office Acrobat Visio DWG Writer Big Machines SalesForce ESSENTIAL FUNCTIONS Product selection and application (to ensure the right product is used in the right application) while maintaining adherence to Securitas's product selection process and design standards. Estimate installation costs in conjunction with Implementation Operations, Service Operations, Internal Labor and External Labor Review of Field Site Survey documents and drawings. Supports the RFI, RFP, RFQ and RFM&S process as needed Create estimates and budgets for access control, intrusion, CCTV, intercom, PSIM, PLC and structured cabling systems Review architectural, electrical, telecommunication, security engineering floor plans, riser drawings, device schedules, detail drawings, interconnect and closet layout drawings. Interpret specifications, addendums, revisions, sketches and Scope of work. Work with project managers and design engineers for creating change orders on existing and ongoing projects. Manage assigned projects and maintain deadlines for each project. Build and maintain a good relationship with coworkers, suppliers and manufacturers. Create a detailed list of clarifications, exclusions & compliance on a per project basis Knowledge of construction schedules, project meetings and how they pertain and impact the project. Able to research product information utilizing the internet Excellent working knowledge of construction industry conventions Good understanding of workload and the requirements to maintain commitments. Ability to navigate high value job environment for time lines, and compliance requirements Firm grasp of the competitive environment and strategic plays by competitors Excellent command and knowledge of building code requirements Securitas Technology Offers Comprehensive Benefits Including Opportunity for annual merit pay increases Paid company training Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage Company Paid Short Term and Long-Term Disability 401K with 60% Match up to 6% of salary Paid vacation, holiday, and sick time Educational Assistance Exceptional growth opportunities Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
11/01/2026
Full time
Job Description Job Description Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. POSITION SUMMARY As an Applications Engineer, you will need to formulate an engineered estimate and or budget for new and existing clients that shall be provided by consultants, engineers, construction managers, general contractors and also from in-house Sales Representatives, Key Account Representatives and or Project Managers. SCOPE OF RESPONSIBILITY Analyze and interpret blueprints, specifications, and scope documents for fire and security system projects. Prepare detailed cost estimates for labor, materials, and equipment for alarm systems, CCTV, access control, and other low-voltage installations. Conduct take-offs and identify potential value-engineering alternatives to reduce costs without sacrificing quality. Collaborate with vendors and subcontractors to source competitive pricing. Develop bid proposals, ensuring all required documentation is submitted on time. Partner with sales and project management teams to ensure seamless project handoffs. Maintain an up-to-date pricing database. Keep current with changes in industry codes, technology advancements, and competitive practices. Qualifications Minimum 5 years of experience estimating in the fire alarm and/or security/low voltage field. Education BA Business/ BS Engineering/MS Engineering or applicable amount of experience in the appropriate field may be substituted for the educational background Strong understanding of relevant codes, including NFPA and NEC. Ability to read and interpret detailed construction drawings and scope documentation. Experience working with major manufacturers (e.g., Silent Knight, Firelite, Bosch, Hanwha, Avigilon, Axis, Genetec, Lenel, and others). High level of organization and accuracy with strong attention to detail. Excellent communication and time management skills. NICET Certification- Fire Alarm Systems Level III or higher, preferred. Computer skills to include: MS Office Acrobat Visio DWG Writer Big Machines SalesForce ESSENTIAL FUNCTIONS Product selection and application (to ensure the right product is used in the right application) while maintaining adherence to Securitas's product selection process and design standards. Estimate installation costs in conjunction with Implementation Operations, Service Operations, Internal Labor and External Labor Review of Field Site Survey documents and drawings. Supports the RFI, RFP, RFQ and RFM&S process as needed Create estimates and budgets for access control, intrusion, CCTV, intercom, PSIM, PLC and structured cabling systems Review architectural, electrical, telecommunication, security engineering floor plans, riser drawings, device schedules, detail drawings, interconnect and closet layout drawings. Interpret specifications, addendums, revisions, sketches and Scope of work. Work with project managers and design engineers for creating change orders on existing and ongoing projects. Manage assigned projects and maintain deadlines for each project. Build and maintain a good relationship with coworkers, suppliers and manufacturers. Create a detailed list of clarifications, exclusions & compliance on a per project basis Knowledge of construction schedules, project meetings and how they pertain and impact the project. Able to research product information utilizing the internet Excellent working knowledge of construction industry conventions Good understanding of workload and the requirements to maintain commitments. Ability to navigate high value job environment for time lines, and compliance requirements Firm grasp of the competitive environment and strategic plays by competitors Excellent command and knowledge of building code requirements Securitas Technology Offers Comprehensive Benefits Including Opportunity for annual merit pay increases Paid company training Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage Company Paid Short Term and Long-Term Disability 401K with 60% Match up to 6% of salary Paid vacation, holiday, and sick time Educational Assistance Exceptional growth opportunities Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
DevOps Engineer - Salesforce
Sparc Technology Services Inc
Job Description Job Description DevOps Engineer with Salesforce specialization responsible for bridging development and operations, automating deployments, and delivering scalable platform solutions. Key Responsibilities: Develop backend logic using Apex (Classes, Triggers, Batch) Build UI using Lightning Web Components (LWC) Work with OmniStudio (OmniScripts, FlexCards, Integration Procedures) Manage data transformations (DataMappers/DataRaptors) Implement integrations using REST/SOAP APIs Handle security (profiles, permission sets, sharing rules) Manage CI/CD pipelines (Salesforce CLI, DevOps Center, Copado) Use Git and Agile tools (JIRA) Mandatory Qualifications: 7+ years of experience in complex IT projects 2+ years in DevOps leadership role 2+ years Salesforce experience Preferred: Salesforce certifications (Admin, Platform Developer II, OmniStudio) Experience with CI/CD, Event-driven architecture, OmniStudio
10/30/2026
Full time
Job Description Job Description DevOps Engineer with Salesforce specialization responsible for bridging development and operations, automating deployments, and delivering scalable platform solutions. Key Responsibilities: Develop backend logic using Apex (Classes, Triggers, Batch) Build UI using Lightning Web Components (LWC) Work with OmniStudio (OmniScripts, FlexCards, Integration Procedures) Manage data transformations (DataMappers/DataRaptors) Implement integrations using REST/SOAP APIs Handle security (profiles, permission sets, sharing rules) Manage CI/CD pipelines (Salesforce CLI, DevOps Center, Copado) Use Git and Agile tools (JIRA) Mandatory Qualifications: 7+ years of experience in complex IT projects 2+ years in DevOps leadership role 2+ years Salesforce experience Preferred: Salesforce certifications (Admin, Platform Developer II, OmniStudio) Experience with CI/CD, Event-driven architecture, OmniStudio
Devops Engineer
Tier4 Group Atlanta, Georgia
Job Description Job Description The DevOps Engineer role will be accountable for designing, developing, testing, deploying, and monitoring software applications and infrastructure using agile and DevOps methodologies. We are looking for a person with in-depth knowledge and understanding of DevOps strategies to enhance software delivery and infrastructure efficiency. Naturally limiting customer impacting outages is the priority in any operations role, and this is no different. In support of this goal, we need to improve the documentation and monitoring of our stack to give us proactive notifications of potential issues so we can inform impacted parties in advance. Automation will be paramount to the future success of our organization, so you should already be thinking of ways that this can be accomplished with modern tools to further improve the customer experience. The DevOps Engineer collaborates effectively with other software engineers, quality assurance engineers, product managers, and stakeholders to deliver high-quality software solutions that meet business needs and customer expectations. Responsibilities Communication and collaboration Communicate and collaborate effectively with teams, managers, and customers. System administration DevOps engineer will manage system administration, such as provisioning and managing servers, deploying databases, security monitoring, system patching, and managing internal and external network connectivity. Experience with DevOps tools DevOps engineer will be responsible to Implement multi environment application configuration management solution, branching Strategy and versioning policy for efficient software delivery, implement promotion workflows for each of the services to propagate software across multiple environments, deployment automation, and deployment workflow management and implement running integration test suits. Configuration management DevOps engineers will work on configuration management tools such as Github, Chef, Puppet, or Ansible to automate system administration tasks such as deploying new systems or applying security patches to systems already running. Containers and container orchestration Implement Container orchestration (i.e.) automatically provisions, deploys, scales, and manages containerized applications and to automate the life cycle management of containers. Continuous integration and continuous deployment Automate the process of building, testing, and deploying software using Continuous integration and continuous Delivery (CI/CD) System architecture and provisioning DevOps engineers should design, provision, and manage computer ecosystems, whether on-premises or in the cloud and support Infrastructure as Code (IaC). DevOps engineers should model system infrastructure in the cloud using Terraform. Familiarity with coding and scripting Automate repetitive tasks. DevOps engineers should implement agile development practices such as code reviews and using source control. Skills Required Bachelor's degree in computer science, Engineering, or related field, or equivalent work experience. Salesforce Expertise with Copado and Salesforce Development At least 6 years of experience in software development, testing, and deployment using agile and DevOps methodologies. Strong knowledge and experience in Java, Python, or other programming languages. Strong knowledge and experience in GCP, AWS, Docker, Kubernetes, or other cloud and container technologies. Strong knowledge and experience in Jenkins, Git, or other CI/CD tools. Strong knowledge and experience in software quality, security, performance, scalability, reliability, and maintainability. Strong problem-solving, troubleshooting, and analytical skills. Strong communication, collaboration, and documentation skills. Certification in GCP, AWS, Docker, Kubernetes, or other relevant technologies is a plus. DevOps Certifications Foundation and Leader. Salesforce certifications such as Platform Developer I/II or Administrator- Preferred. Copado certification (e.g., Copado Administrator or Developer)- Preferred.
10/30/2026
Full time
Job Description Job Description The DevOps Engineer role will be accountable for designing, developing, testing, deploying, and monitoring software applications and infrastructure using agile and DevOps methodologies. We are looking for a person with in-depth knowledge and understanding of DevOps strategies to enhance software delivery and infrastructure efficiency. Naturally limiting customer impacting outages is the priority in any operations role, and this is no different. In support of this goal, we need to improve the documentation and monitoring of our stack to give us proactive notifications of potential issues so we can inform impacted parties in advance. Automation will be paramount to the future success of our organization, so you should already be thinking of ways that this can be accomplished with modern tools to further improve the customer experience. The DevOps Engineer collaborates effectively with other software engineers, quality assurance engineers, product managers, and stakeholders to deliver high-quality software solutions that meet business needs and customer expectations. Responsibilities Communication and collaboration Communicate and collaborate effectively with teams, managers, and customers. System administration DevOps engineer will manage system administration, such as provisioning and managing servers, deploying databases, security monitoring, system patching, and managing internal and external network connectivity. Experience with DevOps tools DevOps engineer will be responsible to Implement multi environment application configuration management solution, branching Strategy and versioning policy for efficient software delivery, implement promotion workflows for each of the services to propagate software across multiple environments, deployment automation, and deployment workflow management and implement running integration test suits. Configuration management DevOps engineers will work on configuration management tools such as Github, Chef, Puppet, or Ansible to automate system administration tasks such as deploying new systems or applying security patches to systems already running. Containers and container orchestration Implement Container orchestration (i.e.) automatically provisions, deploys, scales, and manages containerized applications and to automate the life cycle management of containers. Continuous integration and continuous deployment Automate the process of building, testing, and deploying software using Continuous integration and continuous Delivery (CI/CD) System architecture and provisioning DevOps engineers should design, provision, and manage computer ecosystems, whether on-premises or in the cloud and support Infrastructure as Code (IaC). DevOps engineers should model system infrastructure in the cloud using Terraform. Familiarity with coding and scripting Automate repetitive tasks. DevOps engineers should implement agile development practices such as code reviews and using source control. Skills Required Bachelor's degree in computer science, Engineering, or related field, or equivalent work experience. Salesforce Expertise with Copado and Salesforce Development At least 6 years of experience in software development, testing, and deployment using agile and DevOps methodologies. Strong knowledge and experience in Java, Python, or other programming languages. Strong knowledge and experience in GCP, AWS, Docker, Kubernetes, or other cloud and container technologies. Strong knowledge and experience in Jenkins, Git, or other CI/CD tools. Strong knowledge and experience in software quality, security, performance, scalability, reliability, and maintainability. Strong problem-solving, troubleshooting, and analytical skills. Strong communication, collaboration, and documentation skills. Certification in GCP, AWS, Docker, Kubernetes, or other relevant technologies is a plus. DevOps Certifications Foundation and Leader. Salesforce certifications such as Platform Developer I/II or Administrator- Preferred. Copado certification (e.g., Copado Administrator or Developer)- Preferred.
Marketing Automation Solutions Architect (Temp Contractor)
Credible Bahama, North Carolina
Job Description Job Description Who is Credible? Credible is a leading U.S. consumer finance marketplace, transforming the way consumers access and compare financial products. We operate at a consumer and enterprise level. On the consumer side, we help millions of people make smarter financial decisions by comparing personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance - all without impacting their credit score. On the enterprise side, we power financial product comparison and distribution through deep integrations and partnerships with lenders, insurance carriers, and financial institutions, as well as providing marketplace technology and capabilities to third-party partners and distribution channels. About the role Credible's Marketing Automation Team (MAT) owns, operates, and scales Credible's marketing automation ecosystem. We're looking for a temporary Marketing Automation Solutions Architect to cover for a full-time team member on leave for approximately 3-6 months. Engagement type, start date, and end date: TBD. This is a senior, hands-on technical role. You'll step in as the technical point of contact for MAT's platforms, data flows, and integrations, keeping complex, revenue-critical and compliance-critical email programs running smoothly while our architect is out. You'll work across our marketing automation platform, SQL-based audience and data architecture, and the surrounding data ecosystem (Snowflake, dbt, AWS), and partner with Lifecycle Marketing, Business Intelligence, Engineering, Information Security, and Legal/Compliance. The focus is continuity: operating and maintaining what's in place, handling the team's toughest technical questions, and protecting the quality and compliance of everything that ships. We're looking for someone who can ramp quickly, work independently, and leave things well documented. Responsibilities Serve as the day-to-day technical authority for Credible's marketing automation platform: configuration, data flows, integrations, and sync logic with other internal systems Maintain and troubleshoot existing multi-touch email journeys, including entry criteria, branching logic, throttling, and exit rules, and build or modify journeys as needed for in-flight business needs Maintain and extend personalization logic in languages like AMPscript, Liquid, Handlebars, or SSJS Write and review SQL for audience segmentation, data design, and test/control cohort frameworks Partner with the Marketing Automation Team Manager to validate audiences and monitor data flowing into and out of the marketing automation platform Safeguard compliance-sensitive features, including consent and global unsubscribe sync, suppression logic, adverse action notice delivery, and PII handling, ensuring they meet legal, security, and data-privacy requirements (CAN-SPAM, CCPA, GDPR, CASL) Maintain security-sensitive integration patterns, including key/secret rotation and environment handling Participate in MAT's peer/technical review process, holding work to documented coding, naming, and version-control standards Act as the escalation point for difficult technical problems, supporting the Lifecycle Marketing Team with debugging and best practices Translate business and marketing requirements from Lifecycle Marketing into technical designs, working within MAT's Jira/sprint process (work-type tagging, MAT Review gate, sprint planning and review) Work with BI/Data Engineering, Engineering, Information Security, and Legal/Compliance to keep releases secure, compliant, and production-ready Document your work and update architecture notes and technical processes so the handoff back to the full-time architect is seamless Use AI tools (coding assistants, research agents) to speed up research, code review, documentation, and QA Education and experience BA/BS in Marketing, Business, Computer Science, or equivalent experience preferred 5+ years of experience with an enterprise email/marketing automation platform; deep, hands-on experience with Salesforce Marketing Cloud, Braze, Iterable, HubSpot, or similar is required Advanced proficiency in email scripting (AMPscript, Liquid, Handlebars, etc.), including reusable, shared logic (content blocks, config/core patterns) Advanced SQL skills for audience segmentation and complex query logic (joins, window functions, CASE logic, CTEs, etc.) Advanced HTML/CSS for responsive, cross-client email development Experience with API integrations (SOAP/REST), JWT or token-based authentication flows, and secure link/redirect handling Working knowledge of modern data stacks (e.g., Snowflake, dbt) and comfort with Git-based PR workflows Strong understanding of the data privacy and compliance landscape (CAN-SPAM, CCPA, GDPR, CASL) and rigorous handling of PII Experience with Agile/Scrum delivery and Jira-based workflows, including technical/peer review Excellent communication skills, able to translate between marketers, compliance/legal, and engineering stakeholders Ability to ramp quickly and work independently with minimal onboarding Hands-on experience using AI tools (e.g., Cursor, GitHub Copilot, Claude Code) to write, debug, or review SQL and scripting code Tools You'll Use Salesforce Marketing Cloud Braze VS Code / Sublime Text - code editors for HTML, SQL, AMPscript, and SSJS development SQL and Snowflake - querying Credible's data warehouse for segmentation, reporting, and insights Jira - sprint planning, ticket workflow, and MAT's peer review process Confluence - team documentation and operating manual Postman - testing API integrations Email on Acid (or similar) - cross-client email rendering and QA Preferred qualifications Salesforce Marketing Cloud Developer, Consultant, and/or Architect certification, or Braze Certified Technical Marketing Expert/Developer certification Experience in financial services or another highly regulated industry Prior contract or consulting experience, with a track record of getting up to speed quickly in a new environment Why work at Credible? We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance. We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
10/29/2026
Full time
Job Description Job Description Who is Credible? Credible is a leading U.S. consumer finance marketplace, transforming the way consumers access and compare financial products. We operate at a consumer and enterprise level. On the consumer side, we help millions of people make smarter financial decisions by comparing personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance - all without impacting their credit score. On the enterprise side, we power financial product comparison and distribution through deep integrations and partnerships with lenders, insurance carriers, and financial institutions, as well as providing marketplace technology and capabilities to third-party partners and distribution channels. About the role Credible's Marketing Automation Team (MAT) owns, operates, and scales Credible's marketing automation ecosystem. We're looking for a temporary Marketing Automation Solutions Architect to cover for a full-time team member on leave for approximately 3-6 months. Engagement type, start date, and end date: TBD. This is a senior, hands-on technical role. You'll step in as the technical point of contact for MAT's platforms, data flows, and integrations, keeping complex, revenue-critical and compliance-critical email programs running smoothly while our architect is out. You'll work across our marketing automation platform, SQL-based audience and data architecture, and the surrounding data ecosystem (Snowflake, dbt, AWS), and partner with Lifecycle Marketing, Business Intelligence, Engineering, Information Security, and Legal/Compliance. The focus is continuity: operating and maintaining what's in place, handling the team's toughest technical questions, and protecting the quality and compliance of everything that ships. We're looking for someone who can ramp quickly, work independently, and leave things well documented. Responsibilities Serve as the day-to-day technical authority for Credible's marketing automation platform: configuration, data flows, integrations, and sync logic with other internal systems Maintain and troubleshoot existing multi-touch email journeys, including entry criteria, branching logic, throttling, and exit rules, and build or modify journeys as needed for in-flight business needs Maintain and extend personalization logic in languages like AMPscript, Liquid, Handlebars, or SSJS Write and review SQL for audience segmentation, data design, and test/control cohort frameworks Partner with the Marketing Automation Team Manager to validate audiences and monitor data flowing into and out of the marketing automation platform Safeguard compliance-sensitive features, including consent and global unsubscribe sync, suppression logic, adverse action notice delivery, and PII handling, ensuring they meet legal, security, and data-privacy requirements (CAN-SPAM, CCPA, GDPR, CASL) Maintain security-sensitive integration patterns, including key/secret rotation and environment handling Participate in MAT's peer/technical review process, holding work to documented coding, naming, and version-control standards Act as the escalation point for difficult technical problems, supporting the Lifecycle Marketing Team with debugging and best practices Translate business and marketing requirements from Lifecycle Marketing into technical designs, working within MAT's Jira/sprint process (work-type tagging, MAT Review gate, sprint planning and review) Work with BI/Data Engineering, Engineering, Information Security, and Legal/Compliance to keep releases secure, compliant, and production-ready Document your work and update architecture notes and technical processes so the handoff back to the full-time architect is seamless Use AI tools (coding assistants, research agents) to speed up research, code review, documentation, and QA Education and experience BA/BS in Marketing, Business, Computer Science, or equivalent experience preferred 5+ years of experience with an enterprise email/marketing automation platform; deep, hands-on experience with Salesforce Marketing Cloud, Braze, Iterable, HubSpot, or similar is required Advanced proficiency in email scripting (AMPscript, Liquid, Handlebars, etc.), including reusable, shared logic (content blocks, config/core patterns) Advanced SQL skills for audience segmentation and complex query logic (joins, window functions, CASE logic, CTEs, etc.) Advanced HTML/CSS for responsive, cross-client email development Experience with API integrations (SOAP/REST), JWT or token-based authentication flows, and secure link/redirect handling Working knowledge of modern data stacks (e.g., Snowflake, dbt) and comfort with Git-based PR workflows Strong understanding of the data privacy and compliance landscape (CAN-SPAM, CCPA, GDPR, CASL) and rigorous handling of PII Experience with Agile/Scrum delivery and Jira-based workflows, including technical/peer review Excellent communication skills, able to translate between marketers, compliance/legal, and engineering stakeholders Ability to ramp quickly and work independently with minimal onboarding Hands-on experience using AI tools (e.g., Cursor, GitHub Copilot, Claude Code) to write, debug, or review SQL and scripting code Tools You'll Use Salesforce Marketing Cloud Braze VS Code / Sublime Text - code editors for HTML, SQL, AMPscript, and SSJS development SQL and Snowflake - querying Credible's data warehouse for segmentation, reporting, and insights Jira - sprint planning, ticket workflow, and MAT's peer review process Confluence - team documentation and operating manual Postman - testing API integrations Email on Acid (or similar) - cross-client email rendering and QA Preferred qualifications Salesforce Marketing Cloud Developer, Consultant, and/or Architect certification, or Braze Certified Technical Marketing Expert/Developer certification Experience in financial services or another highly regulated industry Prior contract or consulting experience, with a track record of getting up to speed quickly in a new environment Why work at Credible? We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance. We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
A-727 Salesforce QA Automation Engineer 12972.
FHR Phoenix, Arizona
Job Description Job Description Local to AZ only. Hybrid. First 2-3 days on site then once a month. Our direct client has an opening for a QA Automation Engineer 12972. . This position is up to 6 months, with the option of extension, and is located in Phoenix, AZ. W2 or corp to corp. If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE We are seeking a Salesforce QA Automation Engineer to support DES IT modernization projects. In this role, you will lead quality assurance and test automation efforts to modernize legacy state infrastructure into scalable, cloud-based Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, and custom Public Sector Solutions). You will build scalable test automation frameworks, validate complex integrations across legacy state systems, and ensure high reliability, security, and compliance with state and federal standards. 1. Automation Framework & Test Execution Design & Maintain Automation Frameworks: Build, scale, and maintain robust, reusable test automation frameworks tailored for Salesforce (e.g., using Selenium, Provar, Playwright, Cypress, or Salesforce Test Automation Tools like UTAM). Automate End-to-End Workflows: Create automated test scripts covering complex business processes, custom Apex logic, Lightning Web Components (LWC), Visualforce, and screen flows. API & Integration Testing: Develop automated tests for REST/SOAP APIs to validate integrations between Salesforce and external systems (ERP, Marketing Automation, Payment Gateways, etc.). CI/CD Pipeline Integration: Integrate automated test suites into DevOps and CI/CD pipelines (Copado, AutoRABIT, Salesforce DevOps Center, GitHub Actions, Jenkins) for regression and continuous testing. 2. Quality Assurance & Strategy Test Planning & Strategy: Collaborate with Product Owners, Salesforce Architects, and Business Analysts to define test strategies, test plans, and acceptance criteria. Regression & Release Testing: Own the automated regression testing suite and execute sanity/smoke tests before and after major Salesforce releases or deployment sprints. Defect Management: Identify, log, track, and retest bugs using tools like Jira or Azure DevOps. Work closely with developers to isolate issues and accelerate root-cause analysis. Data Management for Testing: Manage test environments (sandboxes), create test data generation strategies, and ensure proper sandbox masking and data refreshes. 3. Salesforce-Specific Quality Control Security & Permissions Testing: Validate Salesforce Security Models (Profiles, Roles, Permission Sets, Field-Level Security, and Sharing Rules) through automated or manual verification. Salesforce Release Upgrades: Assess, test, and prepare automated test suites for seasonal Salesforce releases (Winter, Spring, Summer) to detect breaking changes early. Experience: 3-5+ years in QA Automation, with at least 2-3 years focused specifically on the Salesforce platform. Technical Stack: Languages: Java, JavaScript, Python, or C#. Automation Tools: Provar, Selenium WebDriver, Playwright, UTAM (User Interface Test Automation Model), or Cucumber/BDD frameworks. API Tools: Postman, RestAssured, or SoapUI. DevOps/Tools: Jira, GitHub/GitLab, Jenkins, Copado, or AutoRABIT. Salesforce Knowledge: Strong understanding of Salesforce architecture, data structures, Apex basics, LWC, and administrative capabilities. Certifications (Nice to Have): Salesforce Certified Administrator Salesforce Certified Development Lifecycle and Deployment Architect (or similar developer/platform certs)
10/28/2026
Full time
Job Description Job Description Local to AZ only. Hybrid. First 2-3 days on site then once a month. Our direct client has an opening for a QA Automation Engineer 12972. . This position is up to 6 months, with the option of extension, and is located in Phoenix, AZ. W2 or corp to corp. If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE We are seeking a Salesforce QA Automation Engineer to support DES IT modernization projects. In this role, you will lead quality assurance and test automation efforts to modernize legacy state infrastructure into scalable, cloud-based Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, and custom Public Sector Solutions). You will build scalable test automation frameworks, validate complex integrations across legacy state systems, and ensure high reliability, security, and compliance with state and federal standards. 1. Automation Framework & Test Execution Design & Maintain Automation Frameworks: Build, scale, and maintain robust, reusable test automation frameworks tailored for Salesforce (e.g., using Selenium, Provar, Playwright, Cypress, or Salesforce Test Automation Tools like UTAM). Automate End-to-End Workflows: Create automated test scripts covering complex business processes, custom Apex logic, Lightning Web Components (LWC), Visualforce, and screen flows. API & Integration Testing: Develop automated tests for REST/SOAP APIs to validate integrations between Salesforce and external systems (ERP, Marketing Automation, Payment Gateways, etc.). CI/CD Pipeline Integration: Integrate automated test suites into DevOps and CI/CD pipelines (Copado, AutoRABIT, Salesforce DevOps Center, GitHub Actions, Jenkins) for regression and continuous testing. 2. Quality Assurance & Strategy Test Planning & Strategy: Collaborate with Product Owners, Salesforce Architects, and Business Analysts to define test strategies, test plans, and acceptance criteria. Regression & Release Testing: Own the automated regression testing suite and execute sanity/smoke tests before and after major Salesforce releases or deployment sprints. Defect Management: Identify, log, track, and retest bugs using tools like Jira or Azure DevOps. Work closely with developers to isolate issues and accelerate root-cause analysis. Data Management for Testing: Manage test environments (sandboxes), create test data generation strategies, and ensure proper sandbox masking and data refreshes. 3. Salesforce-Specific Quality Control Security & Permissions Testing: Validate Salesforce Security Models (Profiles, Roles, Permission Sets, Field-Level Security, and Sharing Rules) through automated or manual verification. Salesforce Release Upgrades: Assess, test, and prepare automated test suites for seasonal Salesforce releases (Winter, Spring, Summer) to detect breaking changes early. Experience: 3-5+ years in QA Automation, with at least 2-3 years focused specifically on the Salesforce platform. Technical Stack: Languages: Java, JavaScript, Python, or C#. Automation Tools: Provar, Selenium WebDriver, Playwright, UTAM (User Interface Test Automation Model), or Cucumber/BDD frameworks. API Tools: Postman, RestAssured, or SoapUI. DevOps/Tools: Jira, GitHub/GitLab, Jenkins, Copado, or AutoRABIT. Salesforce Knowledge: Strong understanding of Salesforce architecture, data structures, Apex basics, LWC, and administrative capabilities. Certifications (Nice to Have): Salesforce Certified Administrator Salesforce Certified Development Lifecycle and Deployment Architect (or similar developer/platform certs)
USA_Engineer
Varite, Inc Plano, Texas
Job Description Job Description Pay Rate Range: $ 51.51 - 55.30/hr. Job Description: We are seeking an experienced Software Development Engineer in Test (SDET) to help drive the quality engineering and test automation strategy for our software products. This is a hands-on technical role focused on designing scalable automation frameworks, developing automated tests, improving testability, and integrating quality engineering throughout the software development lifecycle. The SDET will work closely with Software Engineers, Product, DevOps, Architecture, and other technology teams to build reliable automated testing solutions and ensure applications meet functional, performance, security, and reliability expectations. Key Responsibilities •Design, develop, and maintain scalable test automation frameworks, libraries, utilities, and reusable testing components. •Define and implement automation strategies across UI, API, integration, database, and end-to-end testing. •Develop automated tests using technologies such as Selenium, Java, Python, C#, JavaScript, JUnit, and TestNG. •Build automated testing for web applications, REST APIs, backend services, databases, and system integrations. •Integrate automated tests into CI/CD pipelines to provide rapid feedback and identify defects earlier in the software development lifecycle. •Partner with Software Engineers to improve application testability, observability, reliability, and automation coverage. •Review application architecture and technical requirements to identify appropriate test approaches, integration points, dependencies, and potential quality risks. •Develop test utilities for test-data creation, environment validation, API testing, database validation, service virtualization, and automated regression testing. •Perform technical analysis and troubleshooting of complex defects across UI, API, application, integration, and database layers. •Analyze automated test failures, application logs, API responses, database results, and system behavior to identify root causes. •Improve automation reliability by identifying and eliminating flaky tests, unstable dependencies, inefficient test execution, and framework limitations. •Establish technical standards for automation architecture, coding practices, test design, code reviews, and framework maintainability. •Measure and improve automation coverage, regression execution time, defect detection, test reliability, and overall quality engineering effectiveness. •Evaluate and implement new testing tools and technologies that improve engineering productivity and software quality. •Contribute to performance, security, accessibility, and reliability testing as appropriate for application architecture. •Participate in Agile development activities including technical design reviews, backlog refinement, sprint planning, code reviews, defect triage, and release-readiness validation. Required Qualifications •Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent professional experience. •5 years of hands-on experience in software development, test automation, SDET, or quality engineering. •Strong programming skills in one or more languages such as Java, Python, C#, or JavaScript. •Strong hands-on experience with test automation technologies such as Selenium WebDriver, JUnit, TestNG, or comparable frameworks. •Experience designing and developing automation frameworks from the ground up, including reusable libraries, reporting, test-data management, and configuration management. •Strong experience with REST API testing, including request/response validation, authentication, authorization, error handling, and integration testing. •Experience performing SQL and database validation and troubleshooting data across application, API, and database layers. •Experience integrating automated tests with CI/CD pipelines and source-control platforms. •Understanding of modern software architectures, including web applications, RESTful services, microservices, databases, cloud services, and distributed integrations. •Strong understanding of software engineering principles, including object-oriented programming, design patterns, source control, code reviews, and coding standards. •Experience working within Agile/Scrum software development environments. •Strong analytical, debugging, and root-cause analysis skills with the ability to troubleshoot complex technical issues. •Ability to collaborate effectively with Software Engineers, DevOps, Architecture, Product, and other technical teams. Preferred Qualifications •Experience with Azure DevOps, GitHub Actions, Jenkins, GitLab CI, or comparable CI/CD platforms. •Experience testing applications built with .NET, React.js, Java, or similar modern technology stacks. •Experience with Azure or other cloud platforms, including testing cloud-hosted applications and services. •Experience with Azure Blob Storage, SQL Server, Salesforce, and enterprise system integrations. •Experience with performance and load-testing technologies such as JMeter, LoadRunner, or similar tools. •Familiarity with containerized and distributed environments using technologies such as Docker and Kubernetes. •Experience incorporating automated quality gates into deployment pipelines. •Knowledge of application security testing and secure software development practices. •Experience using Generative AI and AI-assisted development tools to accelerate test generation, automation development, debugging, and test maintenance. •Knowledge of testing approaches for AI/ML applications and models. •ISTQB or other relevant technical testing certifications are a plus. Skills: HiTech : Automation Testing Experience Required: 6-8 years Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNHiTech : Automation TestingYes1>7 years
10/28/2026
Full time
Job Description Job Description Pay Rate Range: $ 51.51 - 55.30/hr. Job Description: We are seeking an experienced Software Development Engineer in Test (SDET) to help drive the quality engineering and test automation strategy for our software products. This is a hands-on technical role focused on designing scalable automation frameworks, developing automated tests, improving testability, and integrating quality engineering throughout the software development lifecycle. The SDET will work closely with Software Engineers, Product, DevOps, Architecture, and other technology teams to build reliable automated testing solutions and ensure applications meet functional, performance, security, and reliability expectations. Key Responsibilities •Design, develop, and maintain scalable test automation frameworks, libraries, utilities, and reusable testing components. •Define and implement automation strategies across UI, API, integration, database, and end-to-end testing. •Develop automated tests using technologies such as Selenium, Java, Python, C#, JavaScript, JUnit, and TestNG. •Build automated testing for web applications, REST APIs, backend services, databases, and system integrations. •Integrate automated tests into CI/CD pipelines to provide rapid feedback and identify defects earlier in the software development lifecycle. •Partner with Software Engineers to improve application testability, observability, reliability, and automation coverage. •Review application architecture and technical requirements to identify appropriate test approaches, integration points, dependencies, and potential quality risks. •Develop test utilities for test-data creation, environment validation, API testing, database validation, service virtualization, and automated regression testing. •Perform technical analysis and troubleshooting of complex defects across UI, API, application, integration, and database layers. •Analyze automated test failures, application logs, API responses, database results, and system behavior to identify root causes. •Improve automation reliability by identifying and eliminating flaky tests, unstable dependencies, inefficient test execution, and framework limitations. •Establish technical standards for automation architecture, coding practices, test design, code reviews, and framework maintainability. •Measure and improve automation coverage, regression execution time, defect detection, test reliability, and overall quality engineering effectiveness. •Evaluate and implement new testing tools and technologies that improve engineering productivity and software quality. •Contribute to performance, security, accessibility, and reliability testing as appropriate for application architecture. •Participate in Agile development activities including technical design reviews, backlog refinement, sprint planning, code reviews, defect triage, and release-readiness validation. Required Qualifications •Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent professional experience. •5 years of hands-on experience in software development, test automation, SDET, or quality engineering. •Strong programming skills in one or more languages such as Java, Python, C#, or JavaScript. •Strong hands-on experience with test automation technologies such as Selenium WebDriver, JUnit, TestNG, or comparable frameworks. •Experience designing and developing automation frameworks from the ground up, including reusable libraries, reporting, test-data management, and configuration management. •Strong experience with REST API testing, including request/response validation, authentication, authorization, error handling, and integration testing. •Experience performing SQL and database validation and troubleshooting data across application, API, and database layers. •Experience integrating automated tests with CI/CD pipelines and source-control platforms. •Understanding of modern software architectures, including web applications, RESTful services, microservices, databases, cloud services, and distributed integrations. •Strong understanding of software engineering principles, including object-oriented programming, design patterns, source control, code reviews, and coding standards. •Experience working within Agile/Scrum software development environments. •Strong analytical, debugging, and root-cause analysis skills with the ability to troubleshoot complex technical issues. •Ability to collaborate effectively with Software Engineers, DevOps, Architecture, Product, and other technical teams. Preferred Qualifications •Experience with Azure DevOps, GitHub Actions, Jenkins, GitLab CI, or comparable CI/CD platforms. •Experience testing applications built with .NET, React.js, Java, or similar modern technology stacks. •Experience with Azure or other cloud platforms, including testing cloud-hosted applications and services. •Experience with Azure Blob Storage, SQL Server, Salesforce, and enterprise system integrations. •Experience with performance and load-testing technologies such as JMeter, LoadRunner, or similar tools. •Familiarity with containerized and distributed environments using technologies such as Docker and Kubernetes. •Experience incorporating automated quality gates into deployment pipelines. •Knowledge of application security testing and secure software development practices. •Experience using Generative AI and AI-assisted development tools to accelerate test generation, automation development, debugging, and test maintenance. •Knowledge of testing approaches for AI/ML applications and models. •ISTQB or other relevant technical testing certifications are a plus. Skills: HiTech : Automation Testing Experience Required: 6-8 years Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNHiTech : Automation TestingYes1>7 years

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