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Business Analyst, Finance Systems
Arrowhead Pharmaceuticals Alpine, California
Job Description Job Description Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position Serving as an entry-level liaison between Finance, Accounting, Revenue, and Procurement stakeholders and cross-functional technical teams, this position supports efforts to ensure that financial systems remain scalable, operationally efficient, and compliant with internal controls and regulatory requirements. Core process areas include Procure-to-Pay (P2P), Order-to-Cash (O2C), and Financial Close and Reporting workflows. This role is based onsite 5 days a week from one of Arrowhead's office locations. Responsibilities Provide day-to-day functional support to Finance, Accounting, and Procurement stakeholders, ensuring timely issue resolution and continuity of critical financial operations, under the direction of the Senior Finance Solution Architect. Assist in identifying and documenting process automation and digital transformation opportunities in collaboration with Finance business stakeholders and senior team members. Support the development of reports, dashboards, and automation solutions using the Microsoft Power Platform (Power BI, Power Apps, Power Automate) and Microsoft Fabric enterprise data lake house, guided by the Principal Data Architect. Administer identity and access governance within Dynamics 365, including user role management, license assignment, and periodic access reviews in alignment with internal controls. Develop and maintain end-user training materials and system documentation to support adoption of finance-related platforms and tools. Assist with intake, triage, and backlog management for Finance and Procurement system/service requests, ensuring prioritization aligns with business objectives and senior team guidance. Participate actively in Agile project delivery, contributing to sprint planning, stakeholder engagement, and on-time delivery of system enhancements under the leadership of senior team members. Stay current on emerging technologies and applied AI capabilities relevant to enterprise finance operations and share relevant learnings with the broader team. Requirements Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or related discipline. 0 - 2 years of experience supporting enterprise ERP platforms. Foundational experience or academic background in core Finance, Procure-to-Pay (P2P), and Order-to-Cash (O2C) business processes. Strong analytical, written, and verbal communication skills, with an eagerness to translate business requirements into well-documented specifications for senior architects and technical teams. Demonstrated ability to manage competing priorities, learn quickly in a fast-paced environment, and collaborate effectively within cross-functional teams. Preferred Exposure to regulated industry environments, including GxP or SOX compliance frameworks in Life Sciences. Exposure to Microsoft Dynamics 365 Finance & Operations (F&O). Basic to working knowledge of Microsoft Power Platform tools (Power BI, Power Apps, Power Automate) or similar tools, hands-on coursework experience. Familiarity with Microsoft Data Platform technologies, including Microsoft Fabric, Azure Synapse Link, and MS SQL Server. Exposure to regulated industry environments, including GxP or SOX compliance frameworks in Life Sciences. Wisconsin pay range $60,000-$68,000 USD California pay range $68,000-$75,000 USD Arrowhead provides competitive salaries and an excellent benefit package. Candidates must have current, valid authorization to work in the country where this role is located. California Applicant Privacy Policy
09/18/2026
Full time
Job Description Job Description Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position Serving as an entry-level liaison between Finance, Accounting, Revenue, and Procurement stakeholders and cross-functional technical teams, this position supports efforts to ensure that financial systems remain scalable, operationally efficient, and compliant with internal controls and regulatory requirements. Core process areas include Procure-to-Pay (P2P), Order-to-Cash (O2C), and Financial Close and Reporting workflows. This role is based onsite 5 days a week from one of Arrowhead's office locations. Responsibilities Provide day-to-day functional support to Finance, Accounting, and Procurement stakeholders, ensuring timely issue resolution and continuity of critical financial operations, under the direction of the Senior Finance Solution Architect. Assist in identifying and documenting process automation and digital transformation opportunities in collaboration with Finance business stakeholders and senior team members. Support the development of reports, dashboards, and automation solutions using the Microsoft Power Platform (Power BI, Power Apps, Power Automate) and Microsoft Fabric enterprise data lake house, guided by the Principal Data Architect. Administer identity and access governance within Dynamics 365, including user role management, license assignment, and periodic access reviews in alignment with internal controls. Develop and maintain end-user training materials and system documentation to support adoption of finance-related platforms and tools. Assist with intake, triage, and backlog management for Finance and Procurement system/service requests, ensuring prioritization aligns with business objectives and senior team guidance. Participate actively in Agile project delivery, contributing to sprint planning, stakeholder engagement, and on-time delivery of system enhancements under the leadership of senior team members. Stay current on emerging technologies and applied AI capabilities relevant to enterprise finance operations and share relevant learnings with the broader team. Requirements Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or related discipline. 0 - 2 years of experience supporting enterprise ERP platforms. Foundational experience or academic background in core Finance, Procure-to-Pay (P2P), and Order-to-Cash (O2C) business processes. Strong analytical, written, and verbal communication skills, with an eagerness to translate business requirements into well-documented specifications for senior architects and technical teams. Demonstrated ability to manage competing priorities, learn quickly in a fast-paced environment, and collaborate effectively within cross-functional teams. Preferred Exposure to regulated industry environments, including GxP or SOX compliance frameworks in Life Sciences. Exposure to Microsoft Dynamics 365 Finance & Operations (F&O). Basic to working knowledge of Microsoft Power Platform tools (Power BI, Power Apps, Power Automate) or similar tools, hands-on coursework experience. Familiarity with Microsoft Data Platform technologies, including Microsoft Fabric, Azure Synapse Link, and MS SQL Server. Exposure to regulated industry environments, including GxP or SOX compliance frameworks in Life Sciences. Wisconsin pay range $60,000-$68,000 USD California pay range $68,000-$75,000 USD Arrowhead provides competitive salaries and an excellent benefit package. Candidates must have current, valid authorization to work in the country where this role is located. California Applicant Privacy Policy
Business Analyst, Finance Systems
Arrowhead Pharmaceuticals Madison, Wisconsin
Job Description Job Description Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position Serving as an entry-level liaison between Finance, Accounting, Revenue, and Procurement stakeholders and cross-functional technical teams, this position supports efforts to ensure that financial systems remain scalable, operationally efficient, and compliant with internal controls and regulatory requirements. Core process areas include Procure-to-Pay (P2P), Order-to-Cash (O2C), and Financial Close and Reporting workflows. This role is based onsite 5 days a week from one of Arrowhead's office locations. Responsibilities Provide day-to-day functional support to Finance, Accounting, and Procurement stakeholders, ensuring timely issue resolution and continuity of critical financial operations, under the direction of the Senior Finance Solution Architect. Assist in identifying and documenting process automation and digital transformation opportunities in collaboration with Finance business stakeholders and senior team members. Support the development of reports, dashboards, and automation solutions using the Microsoft Power Platform (Power BI, Power Apps, Power Automate) and Microsoft Fabric enterprise data lake house, guided by the Principal Data Architect. Administer identity and access governance within Dynamics 365, including user role management, license assignment, and periodic access reviews in alignment with internal controls. Develop and maintain end-user training materials and system documentation to support adoption of finance-related platforms and tools. Assist with intake, triage, and backlog management for Finance and Procurement system/service requests, ensuring prioritization aligns with business objectives and senior team guidance. Participate actively in Agile project delivery, contributing to sprint planning, stakeholder engagement, and on-time delivery of system enhancements under the leadership of senior team members. Stay current on emerging technologies and applied AI capabilities relevant to enterprise finance operations and share relevant learnings with the broader team. Requirements Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or related discipline. 0 - 2 years of experience supporting enterprise ERP platforms. Foundational experience or academic background in core Finance, Procure-to-Pay (P2P), and Order-to-Cash (O2C) business processes. Strong analytical, written, and verbal communication skills, with an eagerness to translate business requirements into well-documented specifications for senior architects and technical teams. Demonstrated ability to manage competing priorities, learn quickly in a fast-paced environment, and collaborate effectively within cross-functional teams. Preferred Exposure to regulated industry environments, including GxP or SOX compliance frameworks in Life Sciences. Exposure to Microsoft Dynamics 365 Finance & Operations (F&O). Basic to working knowledge of Microsoft Power Platform tools (Power BI, Power Apps, Power Automate) or similar tools, hands-on coursework experience. Familiarity with Microsoft Data Platform technologies, including Microsoft Fabric, Azure Synapse Link, and MS SQL Server. Exposure to regulated industry environments, including GxP or SOX compliance frameworks in Life Sciences. Wisconsin pay range $60,000-$68,000 USD California pay range $68,000-$75,000 USD Arrowhead provides competitive salaries and an excellent benefit package. Candidates must have current, valid authorization to work in the country where this role is located. California Applicant Privacy Policy
09/18/2026
Full time
Job Description Job Description Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position Serving as an entry-level liaison between Finance, Accounting, Revenue, and Procurement stakeholders and cross-functional technical teams, this position supports efforts to ensure that financial systems remain scalable, operationally efficient, and compliant with internal controls and regulatory requirements. Core process areas include Procure-to-Pay (P2P), Order-to-Cash (O2C), and Financial Close and Reporting workflows. This role is based onsite 5 days a week from one of Arrowhead's office locations. Responsibilities Provide day-to-day functional support to Finance, Accounting, and Procurement stakeholders, ensuring timely issue resolution and continuity of critical financial operations, under the direction of the Senior Finance Solution Architect. Assist in identifying and documenting process automation and digital transformation opportunities in collaboration with Finance business stakeholders and senior team members. Support the development of reports, dashboards, and automation solutions using the Microsoft Power Platform (Power BI, Power Apps, Power Automate) and Microsoft Fabric enterprise data lake house, guided by the Principal Data Architect. Administer identity and access governance within Dynamics 365, including user role management, license assignment, and periodic access reviews in alignment with internal controls. Develop and maintain end-user training materials and system documentation to support adoption of finance-related platforms and tools. Assist with intake, triage, and backlog management for Finance and Procurement system/service requests, ensuring prioritization aligns with business objectives and senior team guidance. Participate actively in Agile project delivery, contributing to sprint planning, stakeholder engagement, and on-time delivery of system enhancements under the leadership of senior team members. Stay current on emerging technologies and applied AI capabilities relevant to enterprise finance operations and share relevant learnings with the broader team. Requirements Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or related discipline. 0 - 2 years of experience supporting enterprise ERP platforms. Foundational experience or academic background in core Finance, Procure-to-Pay (P2P), and Order-to-Cash (O2C) business processes. Strong analytical, written, and verbal communication skills, with an eagerness to translate business requirements into well-documented specifications for senior architects and technical teams. Demonstrated ability to manage competing priorities, learn quickly in a fast-paced environment, and collaborate effectively within cross-functional teams. Preferred Exposure to regulated industry environments, including GxP or SOX compliance frameworks in Life Sciences. Exposure to Microsoft Dynamics 365 Finance & Operations (F&O). Basic to working knowledge of Microsoft Power Platform tools (Power BI, Power Apps, Power Automate) or similar tools, hands-on coursework experience. Familiarity with Microsoft Data Platform technologies, including Microsoft Fabric, Azure Synapse Link, and MS SQL Server. Exposure to regulated industry environments, including GxP or SOX compliance frameworks in Life Sciences. Wisconsin pay range $60,000-$68,000 USD California pay range $68,000-$75,000 USD Arrowhead provides competitive salaries and an excellent benefit package. Candidates must have current, valid authorization to work in the country where this role is located. California Applicant Privacy Policy
Visualization Engineer - Mid (Saint Louis, MO or Springfield, VA)
Pinnacle Business Strategies LLC Saint Louis, Missouri
Job Description Job Description At Pinnacle Business Strategies, our greatest asset is our team. We are a people-first, mission-driven organization built on a simple philosophy: when we invest deeply in our teammates, exceptional results naturally follow. We don't just talk about supportive culture; we live it by providing continuous learning opportunities and supporting your long-term career growth. When you join our team, you are not just taking a job; you are joining a collaborative community of top talent. Our daily work is fueled by a shared commitment to making a tangible impact. At Pinnacle Business Strategies, LLC, our mission is to empower organizations to achieve exceptional performance through innovative strategies and technology solutions. Together, we bring an entrepreneurial mindset to align cutting-edge technology, IT integration, and geospatial analytics to help solve complex challenges. If you are looking for a dynamic workplace that values your unique contributions and actively champions your development, Pinnacle is the place to build your future. The Data Engineer is responsible for designing, developing, and maintaining enterprise data pipelines, dashboards, and visualization solutions that support operational monitoring, analytics, and decision-making. This role works with enterprise monitoring platforms, cloud technologies, databases, APIs, and automation tools to collect, transform, and visualize operational data while ensuring data quality, reliability, and scalability. The ideal candidate has strong experience with Python, SQL, cloud-based data engineering, ETL/ELT processes, and data visualization, along with the ability to communicate technical findings to both technical and non-technical stakeholders. Responsibilities Work with enterprise monitoring tools including Grafana, Prometheus, and ServiceNow to integrate operational events, service impacts, and system metrics into dashboards and visualizations. Quickly learn and apply new enterprise monitoring, visualization, analytics, and data platforms as business needs evolve. Design, build, and maintain interactive dashboards, reports, charts, and visualizations that communicate operational performance and actionable insights. Translate monitoring and analysis results into meaningful operational metrics that support decision-making. Collect, clean, transform, and organize data from SQL/NoSQL databases, APIs, streaming services, and flat files to ensure accuracy, consistency, and reliability. Build, maintain, and optimize ETL/ELT pipelines and data ingestion workflows for centralized data repositories and reporting. Implement data validation and quality checks to maintain data integrity across data platforms. Develop scripts and automation to streamline repetitive tasks and improve operational efficiency. Investigate and troubleshoot data pipeline, observability, monitoring, and reporting issues independently and collaboratively. Collaborate with stakeholders, managers, analysts, and technical teams to translate business requirements into scalable data solutions. Maintain documentation for data systems, workflows, and business rules. Utilize Git for version control and follow established development best practices to support reliable deployment and maintenance of data solutions. Present technical findings to both technical and non-technical audiences. Collaborate with team members and share knowledge of tools, processes, and best practices. Analyze large datasets to identify trends, anomalies, and opportunities for operational improvement. Apply data modeling and data storytelling techniques to transform raw data into actionable insights. Perform other duties as assigned. Required Qualifications High School Diploma or GED equivalent with 8+ years of relevant experience OR: Associates degree and 6+ years experience OR: Bachelors Degree and 4+ years experience Experience designing and maintaining ETL/ELT pipelines. TS/SCI security clearance Successfully pass background and drug screening Preferred Qualifications: Experience designing and developing dashboards, reports, and data visualizations using tools such as Grafana, Power BI, Tableau, Kibana, or similar platforms. Experience automating data workflows using Apache Airflow or similar orchestration tools. Experience with cloud platforms and services such as AWS (S3, Lambda, Glue), Azure Data Factory, or Google BigQuery for data storage, processing, and orchestration. Familiarity with secure, scalable, and cost-effective cloud data solutions. Familiarity with CI/CD practices in data engineering environments. Knowledge, Skills, and Abilities: Strong knowledge of cloud environments (AWS, Azure, or GCP). Familiarity with data warehousing, data modeling, and version control systems (e.g., Git). Excellent analytical, organizational, and communication skills. Proficiency in Python, SQL, and working with RESTful APIs. Ability to work independently and yet be effective within a team setting Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it.
09/17/2026
Full time
Job Description Job Description At Pinnacle Business Strategies, our greatest asset is our team. We are a people-first, mission-driven organization built on a simple philosophy: when we invest deeply in our teammates, exceptional results naturally follow. We don't just talk about supportive culture; we live it by providing continuous learning opportunities and supporting your long-term career growth. When you join our team, you are not just taking a job; you are joining a collaborative community of top talent. Our daily work is fueled by a shared commitment to making a tangible impact. At Pinnacle Business Strategies, LLC, our mission is to empower organizations to achieve exceptional performance through innovative strategies and technology solutions. Together, we bring an entrepreneurial mindset to align cutting-edge technology, IT integration, and geospatial analytics to help solve complex challenges. If you are looking for a dynamic workplace that values your unique contributions and actively champions your development, Pinnacle is the place to build your future. The Data Engineer is responsible for designing, developing, and maintaining enterprise data pipelines, dashboards, and visualization solutions that support operational monitoring, analytics, and decision-making. This role works with enterprise monitoring platforms, cloud technologies, databases, APIs, and automation tools to collect, transform, and visualize operational data while ensuring data quality, reliability, and scalability. The ideal candidate has strong experience with Python, SQL, cloud-based data engineering, ETL/ELT processes, and data visualization, along with the ability to communicate technical findings to both technical and non-technical stakeholders. Responsibilities Work with enterprise monitoring tools including Grafana, Prometheus, and ServiceNow to integrate operational events, service impacts, and system metrics into dashboards and visualizations. Quickly learn and apply new enterprise monitoring, visualization, analytics, and data platforms as business needs evolve. Design, build, and maintain interactive dashboards, reports, charts, and visualizations that communicate operational performance and actionable insights. Translate monitoring and analysis results into meaningful operational metrics that support decision-making. Collect, clean, transform, and organize data from SQL/NoSQL databases, APIs, streaming services, and flat files to ensure accuracy, consistency, and reliability. Build, maintain, and optimize ETL/ELT pipelines and data ingestion workflows for centralized data repositories and reporting. Implement data validation and quality checks to maintain data integrity across data platforms. Develop scripts and automation to streamline repetitive tasks and improve operational efficiency. Investigate and troubleshoot data pipeline, observability, monitoring, and reporting issues independently and collaboratively. Collaborate with stakeholders, managers, analysts, and technical teams to translate business requirements into scalable data solutions. Maintain documentation for data systems, workflows, and business rules. Utilize Git for version control and follow established development best practices to support reliable deployment and maintenance of data solutions. Present technical findings to both technical and non-technical audiences. Collaborate with team members and share knowledge of tools, processes, and best practices. Analyze large datasets to identify trends, anomalies, and opportunities for operational improvement. Apply data modeling and data storytelling techniques to transform raw data into actionable insights. Perform other duties as assigned. Required Qualifications High School Diploma or GED equivalent with 8+ years of relevant experience OR: Associates degree and 6+ years experience OR: Bachelors Degree and 4+ years experience Experience designing and maintaining ETL/ELT pipelines. TS/SCI security clearance Successfully pass background and drug screening Preferred Qualifications: Experience designing and developing dashboards, reports, and data visualizations using tools such as Grafana, Power BI, Tableau, Kibana, or similar platforms. Experience automating data workflows using Apache Airflow or similar orchestration tools. Experience with cloud platforms and services such as AWS (S3, Lambda, Glue), Azure Data Factory, or Google BigQuery for data storage, processing, and orchestration. Familiarity with secure, scalable, and cost-effective cloud data solutions. Familiarity with CI/CD practices in data engineering environments. Knowledge, Skills, and Abilities: Strong knowledge of cloud environments (AWS, Azure, or GCP). Familiarity with data warehousing, data modeling, and version control systems (e.g., Git). Excellent analytical, organizational, and communication skills. Proficiency in Python, SQL, and working with RESTful APIs. Ability to work independently and yet be effective within a team setting Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it.
Associate Financial Systems Analyst
Socotec Dallas, Texas
Job Description Job Description Company Description SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects. SOCOTEC's combination of expertise, experience and methods are increasingly recognized as best-in-class fueling significant growth. SOCOTEC's Specialty Engineering Team offers highly technical services in evaluating an asset's integrity, reliability, and operational capabilities. Our professionals evaluate projects, materials, engineering systems, and their components to determine its performance, mitigate risk, enhance quality, and provide advice on its impacts. Our engineering professionals specialize in failure analysis, non-destructive engineering, fitness for service, probabilistic analysis, technical modeling, materials testing, and other niche engineering projects. Our engineering team tackles technical challenges, disputes, investigations, testing and more with the ability to drive projects to safe and successful completion. SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work . Job Description The Associate Financial Systems Analyst supports the day-to-day administration and operation of SOCOTEC USA's enterprise financial applications. Working closely with Finance, HR, Payroll, and IT, this role provides functional support, user administration, troubleshooting, reporting assistance, and data maintenance across Deltek Vantagepoint, HighRadius, SAP Concur, ADP Workforce Now, and related business systems. This position is ideal for an early-career professional looking to develop expertise in enterprise financial systems within a fast-growing, private equity-backed organization executing an active acquisition strategy. Key Responsibilities Financial Application Support Provide functional and technical support for Deltek Vantagepoint, HighRadius, SAP Concur, ADP Workforce Now, and other Finance applications. Troubleshoot system errors, assist with user issues, resolve routine system requests, and escalate complex problems when appropriate. Support Finance, Accounting, Payroll, HR, and Operations users with day-to-day application needs. User & Security Administration Create, modify, and deactivate user accounts and security roles. Maintain application permissions in accordance with company policies. Assist with employee onboarding and offboarding activities related to financial systems. Data Management & Reporting Perform data maintenance, imports, exports, and data validation activities. Support financial reporting and operational reporting requests. Assist with data reconciliation and help maintain data integrity across integrated systems. System Configuration & Maintenance Assist with maintaining application configurations, including workflow rules, lookup tables, user settings, and security structures. Participate in system testing, upgrades, patches, and new functionality deployments to ensure stable and effective operations. Maintain system documentation, knowledge articles, and user guides. Identify opportunities to improve business processes and reduce manual effort through system enhancements. Cross-Functional Collaboration Partner with Finance, HR, Payroll, and IT teams to ensure reliable application support. Coordinate with software vendors on support tickets and issue resolution. Contribute to Finance transformation and acquisition integration initiatives. Qualifications Required Bachelor's degree in Information Systems, Finance, Accounting, Business Analytics, or a related discipline. 2-5 years of experience supporting enterprise business or financial systems. Experience supporting one or more ERP, HRIS, or expense management platforms. Strong analytical, troubleshooting, and customer service skills. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced environment. Candidates must be legally authorized to work in the United States on a permanent basis. This position is not eligible for visa sponsorship now or in the future. Preferred Experience with Deltek Vantagepoint or Deltek Vision. Experience supporting SAP Concur, ADP Workforce Now, HighRadius, or similar enterprise applications. Knowledge of Microsoft Excel, SQL Server Reporting Services (SSRS), Power BI, Power Query and TSQL fundamentals. Experience working in professional services, engineering, consulting, or acquisition-driven organization. Exposure to system integrations, workflow automation, or financial reporting tools. Success Measures During the first year, the successful candidate will: Become proficient in supporting Deltek Vantagepoint and related financial applications. Deliver responsive, high-quality support to Finance and business users. Improve documentation and standard operating procedures. Assist with application upgrades, testing, and system enhancements. Build a strong understanding of SOCOTEC's financial processes and integrated application landscape while contributing to operational excellence. Career Path This position offers a defined growth path into a Financial Systems Analyst or Senior Financial Systems Analyst role through expanded ownership of enterprise applications, reporting, automation, and business process improvement initiatives. Additional Information Competitive benefits package including health, dental, vision, and 401(k) For more information, please visit Job Type: Full-Time, 4 days a week in office with one hybrid/ remote day Salary: $85-105k All your information will be kept confidential according to EEO guidelines. SOCOTEC is an Equal Opportunity Employer.
09/17/2026
Full time
Job Description Job Description Company Description SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects. SOCOTEC's combination of expertise, experience and methods are increasingly recognized as best-in-class fueling significant growth. SOCOTEC's Specialty Engineering Team offers highly technical services in evaluating an asset's integrity, reliability, and operational capabilities. Our professionals evaluate projects, materials, engineering systems, and their components to determine its performance, mitigate risk, enhance quality, and provide advice on its impacts. Our engineering professionals specialize in failure analysis, non-destructive engineering, fitness for service, probabilistic analysis, technical modeling, materials testing, and other niche engineering projects. Our engineering team tackles technical challenges, disputes, investigations, testing and more with the ability to drive projects to safe and successful completion. SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work . Job Description The Associate Financial Systems Analyst supports the day-to-day administration and operation of SOCOTEC USA's enterprise financial applications. Working closely with Finance, HR, Payroll, and IT, this role provides functional support, user administration, troubleshooting, reporting assistance, and data maintenance across Deltek Vantagepoint, HighRadius, SAP Concur, ADP Workforce Now, and related business systems. This position is ideal for an early-career professional looking to develop expertise in enterprise financial systems within a fast-growing, private equity-backed organization executing an active acquisition strategy. Key Responsibilities Financial Application Support Provide functional and technical support for Deltek Vantagepoint, HighRadius, SAP Concur, ADP Workforce Now, and other Finance applications. Troubleshoot system errors, assist with user issues, resolve routine system requests, and escalate complex problems when appropriate. Support Finance, Accounting, Payroll, HR, and Operations users with day-to-day application needs. User & Security Administration Create, modify, and deactivate user accounts and security roles. Maintain application permissions in accordance with company policies. Assist with employee onboarding and offboarding activities related to financial systems. Data Management & Reporting Perform data maintenance, imports, exports, and data validation activities. Support financial reporting and operational reporting requests. Assist with data reconciliation and help maintain data integrity across integrated systems. System Configuration & Maintenance Assist with maintaining application configurations, including workflow rules, lookup tables, user settings, and security structures. Participate in system testing, upgrades, patches, and new functionality deployments to ensure stable and effective operations. Maintain system documentation, knowledge articles, and user guides. Identify opportunities to improve business processes and reduce manual effort through system enhancements. Cross-Functional Collaboration Partner with Finance, HR, Payroll, and IT teams to ensure reliable application support. Coordinate with software vendors on support tickets and issue resolution. Contribute to Finance transformation and acquisition integration initiatives. Qualifications Required Bachelor's degree in Information Systems, Finance, Accounting, Business Analytics, or a related discipline. 2-5 years of experience supporting enterprise business or financial systems. Experience supporting one or more ERP, HRIS, or expense management platforms. Strong analytical, troubleshooting, and customer service skills. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced environment. Candidates must be legally authorized to work in the United States on a permanent basis. This position is not eligible for visa sponsorship now or in the future. Preferred Experience with Deltek Vantagepoint or Deltek Vision. Experience supporting SAP Concur, ADP Workforce Now, HighRadius, or similar enterprise applications. Knowledge of Microsoft Excel, SQL Server Reporting Services (SSRS), Power BI, Power Query and TSQL fundamentals. Experience working in professional services, engineering, consulting, or acquisition-driven organization. Exposure to system integrations, workflow automation, or financial reporting tools. Success Measures During the first year, the successful candidate will: Become proficient in supporting Deltek Vantagepoint and related financial applications. Deliver responsive, high-quality support to Finance and business users. Improve documentation and standard operating procedures. Assist with application upgrades, testing, and system enhancements. Build a strong understanding of SOCOTEC's financial processes and integrated application landscape while contributing to operational excellence. Career Path This position offers a defined growth path into a Financial Systems Analyst or Senior Financial Systems Analyst role through expanded ownership of enterprise applications, reporting, automation, and business process improvement initiatives. Additional Information Competitive benefits package including health, dental, vision, and 401(k) For more information, please visit Job Type: Full-Time, 4 days a week in office with one hybrid/ remote day Salary: $85-105k All your information will be kept confidential according to EEO guidelines. SOCOTEC is an Equal Opportunity Employer.
Financial Systems Analyst
FloSports, Inc. Bellville, Texas
Job Description Job Description FloSports is a world-class sports media company strategically positioned to be the essential destination for passionate sports fans, delighting them with live event coverage, breaking news, highlights, stats, rankings, and team and player profiles. We are growing Our Sports every day by continuing to invest in our ever-expanding ecosystem, which consists of over a dozen sport verticals and hundreds of streaming partners. FloSports is creating the home for college conferences/leagues and sports like grappling, hockey, track & field, racing, cheer, wrestling, and more, and we are looking for innovative and passionate people like you to help us! THE ROLE: We are seeking a Financial Systems Analyst to manage, support, and optimize our core accounting and finance enterprise tech stack. In this role, you will bridge the gap between Finance, Sales, and Operations and serve as connective tissue to both build and promote scalable system architecture. Examples of daily tasks will include handling day-to-day administration of NetSuite and Stripe, system process design input, maintaining iPaaS integrations such as Celigo, and being the primary point of contact for the enterprise financial system architecture. The ideal candidate thrives in an environment in which they wear multiple hats, with every day bringing fresh and exciting challenges. RESPONSIBILITIES: Core Systems Administration: Serve as the hands-on NetSuite Administrator and Stripe accounting and finance owner, handling user requests, system configuration, saved searches, custom fields, and billing maintenance. Integrations & Automation: Analyze, monitor, and troubleshoot integration flows using Celigo to keep data syncing smoothly between Salesforce, NetSuite, Stripe, Tipalti, and connected apps. Process Optimization: Identify bottlenecks in everyday business workflows, eliminate manual data entry, and implement practical system-driven solutions. Data Integrity & Financial Alignment: Maintain master data hygiene, assist with order-to-cash and general ledger mappings, and ensure systems align with core accounting practices. Stakeholder Management & Collaboration: Partner closely with cross-functional teams, including Finance, Sales Operations, Business Systems, and IT, to gather business requirements and align system functionality with organizational goals. Change Management: Create and maintain comprehensive process documentation, standard operating procedures (SOPs), adhere to user testing and training best practices to ensure successful adoption of new systems and processes Vendor & System Management: Assist in managing vendor relationships, monitoring software licensing and compliance, and evaluating new tools or updates to enhance the overall tech stack efficiency. KNOWLEDGE, SKILLS AND ABILITIES: Experience: 2-4 years of hands-on experience administering financial systems in a growing company. Technical Proficiency: Direct experience with NetSuite administration, including but not limited to saved searches, report creation, and other general admin duties. Direct experience with iPaaS (preferably Celigo), and Stripe billing workflows. Accounting Fundamentals: A solid baseline understanding of foundational accounting principles (e.g., general ledger structures, revenue recognition basics, chart of accounts, and data completeness reconciliations). Problem-Solving Skills: Strong attention to detail with a track record of troubleshooting integration errors and streamlining repetitive tasks. Project Management Skills: Strong background in managing projects with multiple stakeholders and upward communication of timelines Certification: NetSuite Administrator certification BONUS Hands-on experience with ground-up NetSuite implementations SuiteQL for advanced NetSuite reporting capabilities The desire and aptitude to learn and exposure solutions with AI where applicable Certifications : Salesforce Administrator, Stripe, Celigo certifications OUR COMMITMENT TO DIVERSITY: At FloSports, we are bonded by our passion for sports and our purpose to unite communities around experiences that finally give underserved sports the love they deserve. We recognize the need to build a company that seeks out, embraces, and celebrates our individual differences, ideas, and talent. FloSports is committed to the pursuit of a fair, equal and inclusive workplace where everyone is given the opportunity to grow to their fullest potential. OUR BENEFITS: Recognized three years in a row as a Top Workplace by the Austin-American Statesman Flexibility at work - you can take control of your profession and personal schedule All-hands events hosted in beautiful Austin, Texas Annual equity awards for all top performers Competitive and comprehensive medical, dental and vision plans Peace of mind through company-paid short-term disability, long-term disability and life insurance Generous 401(K) company match vested immediately Progressive parental leave policies Flexible paid time off Hack-a-thons and a full calendar of team-building and social events Company donation to youth teams and leagues that our employees coach Stocked snack bar, catered lunch and breakfast tacos every week
09/17/2026
Full time
Job Description Job Description FloSports is a world-class sports media company strategically positioned to be the essential destination for passionate sports fans, delighting them with live event coverage, breaking news, highlights, stats, rankings, and team and player profiles. We are growing Our Sports every day by continuing to invest in our ever-expanding ecosystem, which consists of over a dozen sport verticals and hundreds of streaming partners. FloSports is creating the home for college conferences/leagues and sports like grappling, hockey, track & field, racing, cheer, wrestling, and more, and we are looking for innovative and passionate people like you to help us! THE ROLE: We are seeking a Financial Systems Analyst to manage, support, and optimize our core accounting and finance enterprise tech stack. In this role, you will bridge the gap between Finance, Sales, and Operations and serve as connective tissue to both build and promote scalable system architecture. Examples of daily tasks will include handling day-to-day administration of NetSuite and Stripe, system process design input, maintaining iPaaS integrations such as Celigo, and being the primary point of contact for the enterprise financial system architecture. The ideal candidate thrives in an environment in which they wear multiple hats, with every day bringing fresh and exciting challenges. RESPONSIBILITIES: Core Systems Administration: Serve as the hands-on NetSuite Administrator and Stripe accounting and finance owner, handling user requests, system configuration, saved searches, custom fields, and billing maintenance. Integrations & Automation: Analyze, monitor, and troubleshoot integration flows using Celigo to keep data syncing smoothly between Salesforce, NetSuite, Stripe, Tipalti, and connected apps. Process Optimization: Identify bottlenecks in everyday business workflows, eliminate manual data entry, and implement practical system-driven solutions. Data Integrity & Financial Alignment: Maintain master data hygiene, assist with order-to-cash and general ledger mappings, and ensure systems align with core accounting practices. Stakeholder Management & Collaboration: Partner closely with cross-functional teams, including Finance, Sales Operations, Business Systems, and IT, to gather business requirements and align system functionality with organizational goals. Change Management: Create and maintain comprehensive process documentation, standard operating procedures (SOPs), adhere to user testing and training best practices to ensure successful adoption of new systems and processes Vendor & System Management: Assist in managing vendor relationships, monitoring software licensing and compliance, and evaluating new tools or updates to enhance the overall tech stack efficiency. KNOWLEDGE, SKILLS AND ABILITIES: Experience: 2-4 years of hands-on experience administering financial systems in a growing company. Technical Proficiency: Direct experience with NetSuite administration, including but not limited to saved searches, report creation, and other general admin duties. Direct experience with iPaaS (preferably Celigo), and Stripe billing workflows. Accounting Fundamentals: A solid baseline understanding of foundational accounting principles (e.g., general ledger structures, revenue recognition basics, chart of accounts, and data completeness reconciliations). Problem-Solving Skills: Strong attention to detail with a track record of troubleshooting integration errors and streamlining repetitive tasks. Project Management Skills: Strong background in managing projects with multiple stakeholders and upward communication of timelines Certification: NetSuite Administrator certification BONUS Hands-on experience with ground-up NetSuite implementations SuiteQL for advanced NetSuite reporting capabilities The desire and aptitude to learn and exposure solutions with AI where applicable Certifications : Salesforce Administrator, Stripe, Celigo certifications OUR COMMITMENT TO DIVERSITY: At FloSports, we are bonded by our passion for sports and our purpose to unite communities around experiences that finally give underserved sports the love they deserve. We recognize the need to build a company that seeks out, embraces, and celebrates our individual differences, ideas, and talent. FloSports is committed to the pursuit of a fair, equal and inclusive workplace where everyone is given the opportunity to grow to their fullest potential. OUR BENEFITS: Recognized three years in a row as a Top Workplace by the Austin-American Statesman Flexibility at work - you can take control of your profession and personal schedule All-hands events hosted in beautiful Austin, Texas Annual equity awards for all top performers Competitive and comprehensive medical, dental and vision plans Peace of mind through company-paid short-term disability, long-term disability and life insurance Generous 401(K) company match vested immediately Progressive parental leave policies Flexible paid time off Hack-a-thons and a full calendar of team-building and social events Company donation to youth teams and leagues that our employees coach Stocked snack bar, catered lunch and breakfast tacos every week
Principal Machine Learning Engineer
Vail Resorts Broomfield, Colorado
Job Description Job Description Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: We are looking for a curious, driven, innovative machine learning engineer who takes initiative to solve problems and create environments that accelerate the development, deployment, and usage of data science models and AI to drive greater organizational impact. The Data Science & Data Engineering team within the Enterprise Analytics organization builds data assets, predictive models, analytical applications, and platforms across the organization. Our team collaborates with business stakeholders, analysts, and technology teams to tackle high-impact use cases with state-of-the-art models and tools to grow the business, streamline costs, and improve guest experiences. Job Specifications: Starting Wage: $140,000 - $185,000 + Annual Bonus Employment Type: Year Round Shift Type: Full Time hours Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Productionize ML models developed by data science into reliable, monitored, maintainable systems. Build model data foundations that ensure training, inference, monitoring, and analytics data are trustworthy and scalable. Architect ML platform patterns in Databricks that bring reliability, consistency, governance, performance, and cost discipline to ML and data workflows. Identify and scope opportunities for ML engineering across the business for high-impact. Develop reusable tools , libraries, standards, documentation, and production-readiness practices to enable data science and data engineering teams. Develop analytical and model-powered applications that turn data and ML outputs into usable business workflows for end users. Prepare the platform for future AI engineering , including LLM and agent-based systems, as the organization matures. Provide technical leadership and mentoring across engineering, architecture, and development including design and code reviews. Job Requirements: Technical Skills: Quantitative Foundation : B.S. degree in a quantitative field (e.g., Computer Science, Mathematics, Statistics, Economics, Operations Research, Engineering). Software Engineering Fundamentals: write clean, modular, testable, maintainable code and understand how to structure production-grade systems rather than one-off notebooks or scripts. Python and SQL Proficiency: strong in Python and SQL for building data pipelines, automation, model integrations, analytical workflows, and production services. Data Modeling and Pipeline Design: understand how to design reliable, well-structured data assets, including curated tables, feature datasets, batch pipelines, orchestration, data quality checks, and lineage. ML Lifecycle Fluency: understand the full model lifecycle: data collection, exploration, model development, validation, deployment, monitoring, retraining, and retirement. Production ML Patterns: understand core MLOps patterns such as model registries, feature/data versioning, reproducible environments, testing/validation, monitoring, and rollback. Cloud and Platform Engineering: You are comfortable working in cloud-based data and ML environments and understand the foundations of permissions, environments, jobs, services, storage, networking, and cost-aware architecture. Databricks Expertise : You're familiar and experienced with the core parts of Spark, Unity Catalog, Delta Lake, Databricks Workflows, MLflow, model registry patterns, job/cluster optimization, and governance. DevOps Practices: You use modern engineering practices such as Git, CI/CD, automated testing, code review, dependency management, environment management, and observability. Application Development : You can build applications, APIs, dashboards, or workflow tools that sit on top of data and model outputs. System Design: You can reason through tradeoffs across reliability, latency, scale, cost, governance, maintainability, and ease of use. Soft Skills: Curious : bring intellectual curiosity, an inquisitive nature, and a desire to deepen your knowledge and continue learning. Ownership : take responsibility to proactively advance projects, contribute to the organization, and develop the best solutions. Communication: explain technical concepts, risks, tradeoffs, and recommendations clearly to technical and non-technical audiences. Collaboration: work effectively cross-functionally with data scientists, data engineers, analysts, application engineers, product partners, and business stakeholders. Pragmatism : You know how to balance ideal architecture with business urgency, team maturity, operational constraints, and the need to ship. Preferred qualifications: A graduate degree (Masters or PhD) in a quantitative field Experience with dbt (Core) for modular data modeling, including testing, documentation, and dependency management Experience with AI engineer to use, build, and monitor agentic solutions The expected Total Compensation for this role is $140,000 - $185,000 + Annual Bonus. Individual compensation decisions are based on a variety of factors. Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 517322 Reference Date: 09/05/2026 Job Code Function: Data Science
09/17/2026
Full time
Job Description Job Description Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: We are looking for a curious, driven, innovative machine learning engineer who takes initiative to solve problems and create environments that accelerate the development, deployment, and usage of data science models and AI to drive greater organizational impact. The Data Science & Data Engineering team within the Enterprise Analytics organization builds data assets, predictive models, analytical applications, and platforms across the organization. Our team collaborates with business stakeholders, analysts, and technology teams to tackle high-impact use cases with state-of-the-art models and tools to grow the business, streamline costs, and improve guest experiences. Job Specifications: Starting Wage: $140,000 - $185,000 + Annual Bonus Employment Type: Year Round Shift Type: Full Time hours Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Productionize ML models developed by data science into reliable, monitored, maintainable systems. Build model data foundations that ensure training, inference, monitoring, and analytics data are trustworthy and scalable. Architect ML platform patterns in Databricks that bring reliability, consistency, governance, performance, and cost discipline to ML and data workflows. Identify and scope opportunities for ML engineering across the business for high-impact. Develop reusable tools , libraries, standards, documentation, and production-readiness practices to enable data science and data engineering teams. Develop analytical and model-powered applications that turn data and ML outputs into usable business workflows for end users. Prepare the platform for future AI engineering , including LLM and agent-based systems, as the organization matures. Provide technical leadership and mentoring across engineering, architecture, and development including design and code reviews. Job Requirements: Technical Skills: Quantitative Foundation : B.S. degree in a quantitative field (e.g., Computer Science, Mathematics, Statistics, Economics, Operations Research, Engineering). Software Engineering Fundamentals: write clean, modular, testable, maintainable code and understand how to structure production-grade systems rather than one-off notebooks or scripts. Python and SQL Proficiency: strong in Python and SQL for building data pipelines, automation, model integrations, analytical workflows, and production services. Data Modeling and Pipeline Design: understand how to design reliable, well-structured data assets, including curated tables, feature datasets, batch pipelines, orchestration, data quality checks, and lineage. ML Lifecycle Fluency: understand the full model lifecycle: data collection, exploration, model development, validation, deployment, monitoring, retraining, and retirement. Production ML Patterns: understand core MLOps patterns such as model registries, feature/data versioning, reproducible environments, testing/validation, monitoring, and rollback. Cloud and Platform Engineering: You are comfortable working in cloud-based data and ML environments and understand the foundations of permissions, environments, jobs, services, storage, networking, and cost-aware architecture. Databricks Expertise : You're familiar and experienced with the core parts of Spark, Unity Catalog, Delta Lake, Databricks Workflows, MLflow, model registry patterns, job/cluster optimization, and governance. DevOps Practices: You use modern engineering practices such as Git, CI/CD, automated testing, code review, dependency management, environment management, and observability. Application Development : You can build applications, APIs, dashboards, or workflow tools that sit on top of data and model outputs. System Design: You can reason through tradeoffs across reliability, latency, scale, cost, governance, maintainability, and ease of use. Soft Skills: Curious : bring intellectual curiosity, an inquisitive nature, and a desire to deepen your knowledge and continue learning. Ownership : take responsibility to proactively advance projects, contribute to the organization, and develop the best solutions. Communication: explain technical concepts, risks, tradeoffs, and recommendations clearly to technical and non-technical audiences. Collaboration: work effectively cross-functionally with data scientists, data engineers, analysts, application engineers, product partners, and business stakeholders. Pragmatism : You know how to balance ideal architecture with business urgency, team maturity, operational constraints, and the need to ship. Preferred qualifications: A graduate degree (Masters or PhD) in a quantitative field Experience with dbt (Core) for modular data modeling, including testing, documentation, and dependency management Experience with AI engineer to use, build, and monitor agentic solutions The expected Total Compensation for this role is $140,000 - $185,000 + Annual Bonus. Individual compensation decisions are based on a variety of factors. Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 517322 Reference Date: 09/05/2026 Job Code Function: Data Science
Sr. Analyst, Operations Planning ()
Placement Services USA, Inc. Fort Worth, Texas
Set and drive strategies to transform operations planning business processes, focusing on schedule reliability, cost reduction and optimization; Influence leaders, squads and peers on strategy, technical feasibilities, DevOps best practices, software performance optimizations, roadmap items, OKRs and upcoming releases; Collaborate with internal teams, and Operations Research, IT and Network Planning teams to build the next generation of planning tools. Plan, organize, and direct the design, development, and implementation of enterprise planning products using cloud technologies, advanced analytics, and efficient workflow design; Design and optimize operational planning processes to improve operational performance; Design experiments, conduct feasibility studies, systems analysis, and technical economic assessments of various schedule constraints and operational standards; Mine, model, analyze, and evaluate operational data to identify root cause factors impacting network reliability; Play a key role in solving complex science problems which contribute to development of network schedules and operations plans; Coordinate process engineering projects across departments. Work closely with cross-functional teams to implement improvements; Contribute to the technical architecture and design of products by collaborating with engineering teams to ensure alignment with enterprise system architecture and cloud best practices; Collaborate with operational planning departments across divisions (Airport planning, Technical Operations/Maintenance, Integrated Operations Center Planning, Crew Planning), Operational leadership, and Network Planning in the development of future schedules and schedule solutions; Utilize technical analytics including A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of improved operational performance; Understand the budgetary implications and related organizational constraints in factoring areas of focus; Practice agility in discovering and delivering value continuously. Work Schedule: 40 hours per week/8 a.m.-5 p.m./M-F. Job Location: Fort Worth, TX Education and Experience Requirements Masters degree in Data Science, Business Analytics, or related field, plus 2 years of experience as Analyst, Product Owner, Specialist, Consultant, or any occupation in which the required experience was gained, and demonstrated experience in: Python Programming; SQL Programming; Airline Operations and Schedule Planning; Airline business model; Machine Learning and statistical Forecast Models for Airlines; Azure Databricks for automating workflows and data pipelines; Azure Data Factory; Azure DevOps; Tableau Dashboards for tracking performance; Test Driven Development; A/B Testing; Software Development; Data Analysis; Data Engineering. Please copy and paste your resume in the email body (do not send attachments, we cannot open them) and email it to candidates at (link removed) with reference in the subject line. Thank you.
09/17/2026
Set and drive strategies to transform operations planning business processes, focusing on schedule reliability, cost reduction and optimization; Influence leaders, squads and peers on strategy, technical feasibilities, DevOps best practices, software performance optimizations, roadmap items, OKRs and upcoming releases; Collaborate with internal teams, and Operations Research, IT and Network Planning teams to build the next generation of planning tools. Plan, organize, and direct the design, development, and implementation of enterprise planning products using cloud technologies, advanced analytics, and efficient workflow design; Design and optimize operational planning processes to improve operational performance; Design experiments, conduct feasibility studies, systems analysis, and technical economic assessments of various schedule constraints and operational standards; Mine, model, analyze, and evaluate operational data to identify root cause factors impacting network reliability; Play a key role in solving complex science problems which contribute to development of network schedules and operations plans; Coordinate process engineering projects across departments. Work closely with cross-functional teams to implement improvements; Contribute to the technical architecture and design of products by collaborating with engineering teams to ensure alignment with enterprise system architecture and cloud best practices; Collaborate with operational planning departments across divisions (Airport planning, Technical Operations/Maintenance, Integrated Operations Center Planning, Crew Planning), Operational leadership, and Network Planning in the development of future schedules and schedule solutions; Utilize technical analytics including A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of improved operational performance; Understand the budgetary implications and related organizational constraints in factoring areas of focus; Practice agility in discovering and delivering value continuously. Work Schedule: 40 hours per week/8 a.m.-5 p.m./M-F. Job Location: Fort Worth, TX Education and Experience Requirements Masters degree in Data Science, Business Analytics, or related field, plus 2 years of experience as Analyst, Product Owner, Specialist, Consultant, or any occupation in which the required experience was gained, and demonstrated experience in: Python Programming; SQL Programming; Airline Operations and Schedule Planning; Airline business model; Machine Learning and statistical Forecast Models for Airlines; Azure Databricks for automating workflows and data pipelines; Azure Data Factory; Azure DevOps; Tableau Dashboards for tracking performance; Test Driven Development; A/B Testing; Software Development; Data Analysis; Data Engineering. Please copy and paste your resume in the email body (do not send attachments, we cannot open them) and email it to candidates at (link removed) with reference in the subject line. Thank you.
Senior Automation Analyst
Global Lending Services Greenville, South Carolina
Job Description Job Description Why GLS? Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly , driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us! Benefits: GLS offers the below great benefits for your amazing work! o Competitive base pay and performance bonuses, dependent on role o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability o 401K with employer match and 100% immediate vesting o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life o Paid Volunteer Time Off (VTO) Annually o Tuition Reimbursement o Parental Leave o Business casual work environment What does it mean to be a Senior Automation Analyst at GLS? The Senior Automation Analyst is responsible for identifying and delivering high-value AI solutions across the organization. This role will identify inefficiencies, evaluate AI-driven solutions, create process improvements, and build tools that deliver measurable results. This is a highly independent position requiring the right judgment to proactively solve problems, use strong technical skills to build the right solution, and effectively communication with teams across the organization. How will you drive value within the organization as a Senior Automation Analyst? Partner with business stakeholders across all departments to understand current workflows, inefficiencies, and manual processes for automation Build and maintain a prioritized pipeline of high-value AI opportunities across multiple business functions, regularly updating IT leadership Evaluate AI platforms, agent frameworks, workflow automation tools, backend integrations, and traditional process improvements (including but not limited to Claude, Microsoft Copilot, and Snowflake Cortex) and recommend where GLS should pilot new technologies Own AI initiatives from discovery through deployment, adoption, and value realization Communicate trade-offs and recommendations clearly to both technical and non-technical stakeholders Stay current on the AI tooling landscape and agentic workflow patterns to keep GLS's approach informed and competitive Independently design and build lightweight AI-powered solutions and workflows Ensure solutions are well-documented, maintainable, and handed off properly to business owners for ongoing use, and they align with GLS security, governance, and responsible AI practices Train business users on AI tools and workflows; serve as the primary AI enablement resource for non-technical teams Track metrics and actual value delivered post-deployment and maintain a dashboard of AI initiative outcomes Maintain electronic records and files that support work performed, results, and outcomes Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management Perform additional assignments and special projects as required by the needs of the company or as directed by management What should you already know to be successful as a Senior Automation Analyst? Minimum of Bachelor's degree in Information Technology, Computer Science, or related field is required. Minimum three (3) years' experience in Technology Implementation, Business Analytics, or related field required Demonstrated experience building functional prototypes or production workflows using modern AI tools (e.g., prompt engineering, Claude, Copilot Studio, Power Automate, or API scripts) Knowledge of process mapping methodologies (As-Is / To-Be process flows, value stream mapping) Familiarity with enterprise AI ecosystems (Anthropic Claude, Microsoft Copilot, Azure OpenAI, or Snowflake Cortex) Experience with SQL, Python, and Snowflake highly preferred Strong verbal and written communication skills Ability to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness Team player that can adapt in a fast paced and changing environment Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities Proficient computer skills with working knowledge of standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required Ability to think strategically and deliver tactically Employment Requirements: Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity Remain in a stationary position up to 100% of the workday Constantly operate a computer and other standard office equipment Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects. Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling Schedule: This position is full-time This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, the days and hours of work are Monday through Friday, 8:00am-6:00pm. Must be flexible to work departmental operating days and times Regular, predictable attendance is required, including in excess of 40 hours per week as business demands dictate Evening and weekend work may be required as job duties demand 2023 California Applicant Privacy Notice GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees Please visit for information about our great company and other amazing opportunities Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) As part of our hiring process, we may use automated tools or artificial intelligence technologies to assist in evaluating applications, assessing qualifications, and supporting hiring decisions. All employment decisions are ultimately reviewed in accordance with applicable laws and company policies.
09/17/2026
Full time
Job Description Job Description Why GLS? Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly , driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us! Benefits: GLS offers the below great benefits for your amazing work! o Competitive base pay and performance bonuses, dependent on role o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability o 401K with employer match and 100% immediate vesting o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life o Paid Volunteer Time Off (VTO) Annually o Tuition Reimbursement o Parental Leave o Business casual work environment What does it mean to be a Senior Automation Analyst at GLS? The Senior Automation Analyst is responsible for identifying and delivering high-value AI solutions across the organization. This role will identify inefficiencies, evaluate AI-driven solutions, create process improvements, and build tools that deliver measurable results. This is a highly independent position requiring the right judgment to proactively solve problems, use strong technical skills to build the right solution, and effectively communication with teams across the organization. How will you drive value within the organization as a Senior Automation Analyst? Partner with business stakeholders across all departments to understand current workflows, inefficiencies, and manual processes for automation Build and maintain a prioritized pipeline of high-value AI opportunities across multiple business functions, regularly updating IT leadership Evaluate AI platforms, agent frameworks, workflow automation tools, backend integrations, and traditional process improvements (including but not limited to Claude, Microsoft Copilot, and Snowflake Cortex) and recommend where GLS should pilot new technologies Own AI initiatives from discovery through deployment, adoption, and value realization Communicate trade-offs and recommendations clearly to both technical and non-technical stakeholders Stay current on the AI tooling landscape and agentic workflow patterns to keep GLS's approach informed and competitive Independently design and build lightweight AI-powered solutions and workflows Ensure solutions are well-documented, maintainable, and handed off properly to business owners for ongoing use, and they align with GLS security, governance, and responsible AI practices Train business users on AI tools and workflows; serve as the primary AI enablement resource for non-technical teams Track metrics and actual value delivered post-deployment and maintain a dashboard of AI initiative outcomes Maintain electronic records and files that support work performed, results, and outcomes Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management Perform additional assignments and special projects as required by the needs of the company or as directed by management What should you already know to be successful as a Senior Automation Analyst? Minimum of Bachelor's degree in Information Technology, Computer Science, or related field is required. Minimum three (3) years' experience in Technology Implementation, Business Analytics, or related field required Demonstrated experience building functional prototypes or production workflows using modern AI tools (e.g., prompt engineering, Claude, Copilot Studio, Power Automate, or API scripts) Knowledge of process mapping methodologies (As-Is / To-Be process flows, value stream mapping) Familiarity with enterprise AI ecosystems (Anthropic Claude, Microsoft Copilot, Azure OpenAI, or Snowflake Cortex) Experience with SQL, Python, and Snowflake highly preferred Strong verbal and written communication skills Ability to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness Team player that can adapt in a fast paced and changing environment Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities Proficient computer skills with working knowledge of standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required Ability to think strategically and deliver tactically Employment Requirements: Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity Remain in a stationary position up to 100% of the workday Constantly operate a computer and other standard office equipment Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects. Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling Schedule: This position is full-time This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, the days and hours of work are Monday through Friday, 8:00am-6:00pm. Must be flexible to work departmental operating days and times Regular, predictable attendance is required, including in excess of 40 hours per week as business demands dictate Evening and weekend work may be required as job duties demand 2023 California Applicant Privacy Notice GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees Please visit for information about our great company and other amazing opportunities Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) As part of our hiring process, we may use automated tools or artificial intelligence technologies to assist in evaluating applications, assessing qualifications, and supporting hiring decisions. All employment decisions are ultimately reviewed in accordance with applicable laws and company policies.
Financial Systems Analyst II- Business Systems
SimpliSafe Boston, Massachusetts
Job Description Job Description About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. The Job The Financial Systems Analyst II, Business Systems reports to the Senior Manager, Business Systems and is the technical owner on a lean, high-impact team. You will own the integration layer that connects SimpliSafe's financial and operational systems: NetSuite and Coupa at the center, with a live network of retail, logistics, payments, and financial partners around them. This is a builder's role. You will write the scripts, design the monitoring, automate what should be automated, and use AI to improve how everything works. When something breaks, you find it first and fix it. When there's a smarter way to build something, you build it. You will also share technical ownership of Coupa and NetSuite administration, acting as the technical SME while the primary admin handles day-to-day operations. What You'll Do: Own and develop integrations into, out of, and between NetSuite and Coupa, including EDI and retail connectivity via SPS Commerce, banking and payments integrations, freight invoice processing via Infios, and legal invoice routing via Brightflag Write and maintain custom NetSuite SuiteScript records (Scheduled Scripts, User Event Scripts, Map/Reduce Scripts, RESTlets) to automate business logic, support data flows, and handle integration error conditions Own the Grafana integration monitoring and alerting platform, respond to incidents in real time, and continuously build out coverage to catch issues before users do Manage SSH and PGP keys for secure bank and financial partner file transfers, including key rotation and partner coordination Serve as the technical SME for Coupa P2P and NetSuite, owning complex configurations and integration issues as shared administrator alongside the primary admin Use AI tools to move faster and build better, and help shape how the Business Systems team scales AI use across the function Partner with Finance (Accounting and AP), Logistics (supply planning, freight, fulfillment, and manufacturing operations), and Retail (sales operations) on system initiatives and escalations Find automation opportunities and build them; active work is already in progress with more to come What You'll Bring: Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent professional experience 3 to 5 years in a technical business systems, ERP, or integration analyst role Solid JavaScript background required; NetSuite SuiteScript experience is a strong plus Experience managing integrations between enterprise systems via REST APIs or SFTP Ability to troubleshoot and resolve cross-system integration failures independently Skills, Abilities and Knowledge: NetSuite platform and SuiteScript experience; comfort with scripting languages generally Familiarity with EDI concepts and logistics data flows with retail and 3PL partners preferred Experience with Coupa or a comparable P2P platform preferred Experience with Grafana, Datadog, or similar monitoring tools Strong diagnostic instincts; comfortable reading logs, tracing failures, and finding root cause Clear communicator across technical and business teams Comfortable with reactive, iterative support work, not just structured projects Located in the Boston, MA area; hybrid with two core in-office days per week What Values You'll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High - Always challenging ourselves and others to raise the bar. No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style. One Team - Taking a highly collaborative approach to achieving success. Lift As We Climb - Investing in developing others and helping others around us succeed. Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment. What We Offer A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here ) Free SimpliSafe system and professional monitoring for your home. Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change. The target annual base pay range for this role is $71,600 to $95,400 This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors. Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here. We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact .
09/17/2026
Full time
Job Description Job Description About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. The Job The Financial Systems Analyst II, Business Systems reports to the Senior Manager, Business Systems and is the technical owner on a lean, high-impact team. You will own the integration layer that connects SimpliSafe's financial and operational systems: NetSuite and Coupa at the center, with a live network of retail, logistics, payments, and financial partners around them. This is a builder's role. You will write the scripts, design the monitoring, automate what should be automated, and use AI to improve how everything works. When something breaks, you find it first and fix it. When there's a smarter way to build something, you build it. You will also share technical ownership of Coupa and NetSuite administration, acting as the technical SME while the primary admin handles day-to-day operations. What You'll Do: Own and develop integrations into, out of, and between NetSuite and Coupa, including EDI and retail connectivity via SPS Commerce, banking and payments integrations, freight invoice processing via Infios, and legal invoice routing via Brightflag Write and maintain custom NetSuite SuiteScript records (Scheduled Scripts, User Event Scripts, Map/Reduce Scripts, RESTlets) to automate business logic, support data flows, and handle integration error conditions Own the Grafana integration monitoring and alerting platform, respond to incidents in real time, and continuously build out coverage to catch issues before users do Manage SSH and PGP keys for secure bank and financial partner file transfers, including key rotation and partner coordination Serve as the technical SME for Coupa P2P and NetSuite, owning complex configurations and integration issues as shared administrator alongside the primary admin Use AI tools to move faster and build better, and help shape how the Business Systems team scales AI use across the function Partner with Finance (Accounting and AP), Logistics (supply planning, freight, fulfillment, and manufacturing operations), and Retail (sales operations) on system initiatives and escalations Find automation opportunities and build them; active work is already in progress with more to come What You'll Bring: Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent professional experience 3 to 5 years in a technical business systems, ERP, or integration analyst role Solid JavaScript background required; NetSuite SuiteScript experience is a strong plus Experience managing integrations between enterprise systems via REST APIs or SFTP Ability to troubleshoot and resolve cross-system integration failures independently Skills, Abilities and Knowledge: NetSuite platform and SuiteScript experience; comfort with scripting languages generally Familiarity with EDI concepts and logistics data flows with retail and 3PL partners preferred Experience with Coupa or a comparable P2P platform preferred Experience with Grafana, Datadog, or similar monitoring tools Strong diagnostic instincts; comfortable reading logs, tracing failures, and finding root cause Clear communicator across technical and business teams Comfortable with reactive, iterative support work, not just structured projects Located in the Boston, MA area; hybrid with two core in-office days per week What Values You'll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High - Always challenging ourselves and others to raise the bar. No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style. One Team - Taking a highly collaborative approach to achieving success. Lift As We Climb - Investing in developing others and helping others around us succeed. Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment. What We Offer A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here ) Free SimpliSafe system and professional monitoring for your home. Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change. The target annual base pay range for this role is $71,600 to $95,400 This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors. Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here. We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact .
ARC Group
Techno Functional Systems Analyst (OneStream)
ARC Group Miami, Florida
Job Description Job Description TECHNO-FUNCTIONAL SYSTEMS ANALYST (OneStream) hybrid in Miami ARC Group has an immediate opportunity for a Financial Systems Analyst to strengthen our client's financial systems and reporting capabilities. This role is hybrid in their Miami, FL offices and will center on maximizing the value of their OneStream financial management platform by enhancing reporting, planning, and analysis processes. We're seeking someone with hands-on OneStream experience, a strong grasp of financial systems, and the ability to work closely with both finance and IT teams to drive efficiency and insights. This is techno-functional This is a direct hire FTE position and a great opportunity to join a client that was founded over 40 years ago, has over 5K employees across North America and LATAM, is a Fortune 500 company and named as one of the top Fortune companies to work for! They You have permanent US work authorization. We are not accepting resumes from outside firms or vendors ( no C2C, 3 rd party or brokering). What You'll Do as a Systems Analyst Administer & Maintain OneStream: Ensure the platform runs smoothly, stays properly configured, and integrates effectively with other enterprise applications. Enhance System Capabilities: Design and implement improvements within OneStream to support forecasting, budgeting, reporting, and the financial close cycle. Cross-Functional Collaboration: Partner with finance, IT, and business stakeholders to ensure accurate data flow and system performance. Reporting & Analytics: Build and refine dashboards, reports, and financial analysis tools to provide leaders with actionable insights. Testing & Troubleshooting: Conduct testing, resolve system errors, and validate financial data accuracy. Training & Documentation: Create user guides and deliver training sessions to help end users make the most of OneStream. Process Optimization: Identify inefficiencies in workflows and recommend system-based solutions for continuous improvement. System Integrations: Support and manage connections between OneStream and other systems (such as ERP/SAP), ensuring seamless data exchange. End-User Support: Serve as a go-to resource for user issues, providing timely resolutions and guidance. What You'll Bring as a Systems Analyst Bachelor's degree in Finance, Accounting, Information Systems, or related discipline. At least 1 year of hands-on OneStream experience (required). Solid knowledge of financial systems, reporting, and planning processes. Background in financial planning & analysis and report automation. Strong problem-solving skills to address and resolve OneStream technical issues. Clear and confident communication skills to collaborate across technical and business teams. Ability to handle multiple priorities and projects effectively. Would you like to know more about this role? For immediate consideration, please send your resume directly to Suresh Gaddala at , call him at , or you can also apply online and view all our open positions at . ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We are a no-fee agency for candidates.
09/17/2026
Full time
Job Description Job Description TECHNO-FUNCTIONAL SYSTEMS ANALYST (OneStream) hybrid in Miami ARC Group has an immediate opportunity for a Financial Systems Analyst to strengthen our client's financial systems and reporting capabilities. This role is hybrid in their Miami, FL offices and will center on maximizing the value of their OneStream financial management platform by enhancing reporting, planning, and analysis processes. We're seeking someone with hands-on OneStream experience, a strong grasp of financial systems, and the ability to work closely with both finance and IT teams to drive efficiency and insights. This is techno-functional This is a direct hire FTE position and a great opportunity to join a client that was founded over 40 years ago, has over 5K employees across North America and LATAM, is a Fortune 500 company and named as one of the top Fortune companies to work for! They You have permanent US work authorization. We are not accepting resumes from outside firms or vendors ( no C2C, 3 rd party or brokering). What You'll Do as a Systems Analyst Administer & Maintain OneStream: Ensure the platform runs smoothly, stays properly configured, and integrates effectively with other enterprise applications. Enhance System Capabilities: Design and implement improvements within OneStream to support forecasting, budgeting, reporting, and the financial close cycle. Cross-Functional Collaboration: Partner with finance, IT, and business stakeholders to ensure accurate data flow and system performance. Reporting & Analytics: Build and refine dashboards, reports, and financial analysis tools to provide leaders with actionable insights. Testing & Troubleshooting: Conduct testing, resolve system errors, and validate financial data accuracy. Training & Documentation: Create user guides and deliver training sessions to help end users make the most of OneStream. Process Optimization: Identify inefficiencies in workflows and recommend system-based solutions for continuous improvement. System Integrations: Support and manage connections between OneStream and other systems (such as ERP/SAP), ensuring seamless data exchange. End-User Support: Serve as a go-to resource for user issues, providing timely resolutions and guidance. What You'll Bring as a Systems Analyst Bachelor's degree in Finance, Accounting, Information Systems, or related discipline. At least 1 year of hands-on OneStream experience (required). Solid knowledge of financial systems, reporting, and planning processes. Background in financial planning & analysis and report automation. Strong problem-solving skills to address and resolve OneStream technical issues. Clear and confident communication skills to collaborate across technical and business teams. Ability to handle multiple priorities and projects effectively. Would you like to know more about this role? For immediate consideration, please send your resume directly to Suresh Gaddala at , call him at , or you can also apply online and view all our open positions at . ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We are a no-fee agency for candidates.
Junior Endpoint Protection Analyst
VIATEQ Corporation Washington, Washington DC
Job Description Job Description VIATEQ Corporation is looking for a Junior Endpoint Protection Analyst to support enterprise cybersecurity operations and IT administrative support services for a federal government client. This position requires the ability to obtain and maintain a government background investigation, PIV credentials, and all requisite IT access authorizations prior to performing work. Primary work will be performed at the client site in Washington, DC and approved remote/telework locations. This role serves as an important technical support function responsible for assisting in the administration, monitoring, and maintenance of enterprise endpoint security controls and endpoint protection platforms across a complex, geographically distributed federal IT environment spanning on-premises infrastructure, cloud platforms, and enterprise applications. The ideal candidate is an enthusiastic and detail-oriented early-career cybersecurity professional with foundational knowledge of endpoint security technologies, security operations practices, and Federal cybersecurity compliance requirements. This individual must possess a strong desire to learn and grow within a dynamic federal IT security environment, a collaborative mindset, and the technical foundation necessary to support the administration and monitoring of enterprise endpoint protection capabilities under the guidance of senior security personnel. The Junior Endpoint Protection Analyst will serve as a supporting technical contributor within the program's cybersecurity team, assisting senior security engineers and analysts in the day-to-day administration, monitoring, and maintenance of enterprise endpoint security controls and endpoint protection platforms. This individual supports the protection of Government endpoints-including workstations, laptops, servers, and mobile devices-against malware, unauthorized access, policy violations, and other security threats, contributing to the program's broader mission of maintaining a strong and continuously improving enterprise security posture in alignment with Federal cybersecurity frameworks and client security requirements. Responsibilities:Endpoint Protection Platform Administration Assist in the administration and maintenance of enterprise endpoint protection platforms, including Endpoint Detection and Response (EDR), antivirus, anti-malware, host-based intrusion detection, application control, and device management solutions under the guidance of senior security engineers. Support the configuration, deployment, and management of endpoint security agents across managed endpoints, ensuring agent coverage is comprehensive, current, and accurately tracked. Monitor endpoint protection platform dashboards and consoles, identifying endpoints with outdated agents, missing security policies, protection gaps, or active threats requiring investigation or remediation. Assist in the development and maintenance of endpoint security policies, configurations, and deployment packages, ensuring policies are aligned with applicable security baselines, DISA STIGs, CIS Benchmarks, and client security requirements. Support the management of endpoint protection platform exceptions, exclusions, and whitelists, ensuring all exceptions are properly documented, reviewed, and approved in accordance with defined governance procedures. Assist in the administration and maintenance of Mobile Device Management (MDM) and Unified Endpoint Management (UEM) platforms, supporting the enrollment, configuration, monitoring, and compliance enforcement of managed mobile and remote devices. Generate and distribute endpoint protection platform health and coverage reports, providing program leadership and Government stakeholders with accurate visibility into endpoint security posture and protection gaps. Threat Detection & Alert Monitoring Monitor endpoint protection platform alerts, EDR telemetry, and security event feeds, triaging security alerts and escalating confirmed or suspected security incidents to senior analysts and the incident response team in accordance with defined escalation procedures and SLA requirements. Assist in the investigation of endpoint security alerts, gathering relevant event data, endpoint telemetry, and contextual information to support accurate triage and escalation decisions under the guidance of senior security personnel. Support the development and maintenance of endpoint alert triage procedures, escalation playbooks, and response runbooks, contributing practical observations and lessons learned from daily monitoring activities. Assist in identifying and documenting false positive alert patterns, supporting senior engineers in refining detection rules, alert thresholds, and EDR platform tuning to improve alert fidelity and reduce analyst fatigue. Monitor endpoint protection platform health and availability, identifying and escalating platform performance issues, service disruptions, and coverage gaps that may impact the program's ability to detect and respond to endpoint threats. Vulnerability & Patch Management Support Assist in the execution of endpoint vulnerability scanning activities, supporting the scheduling, execution, and result collection of regular vulnerability scans across managed endpoints using enterprise vulnerability scanning platforms. Support the analysis and triage of endpoint vulnerability scan results, assisting senior engineers in identifying, categorizing, and prioritizing vulnerabilities based on severity, exploitability, and asset criticality under defined risk-based prioritization criteria. Assist in tracking and reporting on endpoint patch compliance status, monitoring patch deployment progress across managed endpoints and identifying systems with outstanding critical and high-severity patches requiring escalation. Support coordination with system administrators and desktop support personnel to facilitate timely endpoint patch deployment, providing technical assistance and escalation support as needed. Maintain accurate and current endpoint vulnerability and patch compliance records in the program's vulnerability management tracking system, supporting audit readiness and compliance reporting activities. Endpoint Hardening & Compliance Assist in the implementation and validation of endpoint hardening standards, supporting the application of DISA STIGs, CIS Benchmarks, and client-specific security baselines across managed Windows, Linux, and macOS endpoint environments. Support configuration compliance scanning activities, assisting in the execution and analysis of Security Content Automation Protocol (SCAP) scans and configuration compliance assessments across managed endpoints. Assist in tracking and reporting on endpoint configuration compliance status, identifying non-compliant endpoints and supporting remediation activities to bring endpoints into compliance with applicable security baselines. Support the development and maintenance of endpoint hardening documentation, including hardening guides, configuration baseline specifications, and compliance reporting templates. Incident Response Support Support cybersecurity incident response activities involving endpoint security events, assisting senior analysts and engineers in evidence collection, endpoint isolation, malware containment, and remediation activities under defined incident response procedures. Assist in the collection and preservation of endpoint forensic evidence, supporting chain of custody procedures and forensic acquisition activities under the guidance of senior digital forensics or incident response personnel. Document incident response activities accurately and completely in the program's ITSM platform, ensuring incident records contain sufficient detail to support post-incident review, root cause analysis, and lessons learned activities. Support post-incident review activities, contributing endpoint security observations and technical findings to root cause analysis discussions and corrective action development. Compliance & Documentation Support Assist in maintaining endpoint security compliance documentation, including security control implementation evidence, configuration compliance records, vulnerability remediation tracking data, and audit artifacts, supporting the program's ATO and continuous monitoring obligations. Support the development and maintenance of endpoint security standard operating procedures, operational runbooks, and knowledge base articles, contributing practical operational knowledge to the program's documentation library. Assist in the preparation of endpoint security status reports, compliance dashboards, and metrics summaries for program leadership and Government stakeholders. Ensure all endpoint security activities are conducted in compliance with applicable Federal regulations, client security policies, and program security requirements, including FISMA, NIST SP 800-53, applicable DISA STIGs, and client-specific cybersecurity policies. Ensure all activities involving personally identifiable information (PII), CUI, or other sensitive data categories are handled in accordance with applicable privacy protection requirements and data handling restrictions. Professional Development & Learning Actively pursue professional development and skills growth in endpoint security, cybersecurity operations, and Federal IT compliance, leveraging available training resources, mentorship from senior team members . click apply for full job details
09/17/2026
Full time
Job Description Job Description VIATEQ Corporation is looking for a Junior Endpoint Protection Analyst to support enterprise cybersecurity operations and IT administrative support services for a federal government client. This position requires the ability to obtain and maintain a government background investigation, PIV credentials, and all requisite IT access authorizations prior to performing work. Primary work will be performed at the client site in Washington, DC and approved remote/telework locations. This role serves as an important technical support function responsible for assisting in the administration, monitoring, and maintenance of enterprise endpoint security controls and endpoint protection platforms across a complex, geographically distributed federal IT environment spanning on-premises infrastructure, cloud platforms, and enterprise applications. The ideal candidate is an enthusiastic and detail-oriented early-career cybersecurity professional with foundational knowledge of endpoint security technologies, security operations practices, and Federal cybersecurity compliance requirements. This individual must possess a strong desire to learn and grow within a dynamic federal IT security environment, a collaborative mindset, and the technical foundation necessary to support the administration and monitoring of enterprise endpoint protection capabilities under the guidance of senior security personnel. The Junior Endpoint Protection Analyst will serve as a supporting technical contributor within the program's cybersecurity team, assisting senior security engineers and analysts in the day-to-day administration, monitoring, and maintenance of enterprise endpoint security controls and endpoint protection platforms. This individual supports the protection of Government endpoints-including workstations, laptops, servers, and mobile devices-against malware, unauthorized access, policy violations, and other security threats, contributing to the program's broader mission of maintaining a strong and continuously improving enterprise security posture in alignment with Federal cybersecurity frameworks and client security requirements. Responsibilities:Endpoint Protection Platform Administration Assist in the administration and maintenance of enterprise endpoint protection platforms, including Endpoint Detection and Response (EDR), antivirus, anti-malware, host-based intrusion detection, application control, and device management solutions under the guidance of senior security engineers. Support the configuration, deployment, and management of endpoint security agents across managed endpoints, ensuring agent coverage is comprehensive, current, and accurately tracked. Monitor endpoint protection platform dashboards and consoles, identifying endpoints with outdated agents, missing security policies, protection gaps, or active threats requiring investigation or remediation. Assist in the development and maintenance of endpoint security policies, configurations, and deployment packages, ensuring policies are aligned with applicable security baselines, DISA STIGs, CIS Benchmarks, and client security requirements. Support the management of endpoint protection platform exceptions, exclusions, and whitelists, ensuring all exceptions are properly documented, reviewed, and approved in accordance with defined governance procedures. Assist in the administration and maintenance of Mobile Device Management (MDM) and Unified Endpoint Management (UEM) platforms, supporting the enrollment, configuration, monitoring, and compliance enforcement of managed mobile and remote devices. Generate and distribute endpoint protection platform health and coverage reports, providing program leadership and Government stakeholders with accurate visibility into endpoint security posture and protection gaps. Threat Detection & Alert Monitoring Monitor endpoint protection platform alerts, EDR telemetry, and security event feeds, triaging security alerts and escalating confirmed or suspected security incidents to senior analysts and the incident response team in accordance with defined escalation procedures and SLA requirements. Assist in the investigation of endpoint security alerts, gathering relevant event data, endpoint telemetry, and contextual information to support accurate triage and escalation decisions under the guidance of senior security personnel. Support the development and maintenance of endpoint alert triage procedures, escalation playbooks, and response runbooks, contributing practical observations and lessons learned from daily monitoring activities. Assist in identifying and documenting false positive alert patterns, supporting senior engineers in refining detection rules, alert thresholds, and EDR platform tuning to improve alert fidelity and reduce analyst fatigue. Monitor endpoint protection platform health and availability, identifying and escalating platform performance issues, service disruptions, and coverage gaps that may impact the program's ability to detect and respond to endpoint threats. Vulnerability & Patch Management Support Assist in the execution of endpoint vulnerability scanning activities, supporting the scheduling, execution, and result collection of regular vulnerability scans across managed endpoints using enterprise vulnerability scanning platforms. Support the analysis and triage of endpoint vulnerability scan results, assisting senior engineers in identifying, categorizing, and prioritizing vulnerabilities based on severity, exploitability, and asset criticality under defined risk-based prioritization criteria. Assist in tracking and reporting on endpoint patch compliance status, monitoring patch deployment progress across managed endpoints and identifying systems with outstanding critical and high-severity patches requiring escalation. Support coordination with system administrators and desktop support personnel to facilitate timely endpoint patch deployment, providing technical assistance and escalation support as needed. Maintain accurate and current endpoint vulnerability and patch compliance records in the program's vulnerability management tracking system, supporting audit readiness and compliance reporting activities. Endpoint Hardening & Compliance Assist in the implementation and validation of endpoint hardening standards, supporting the application of DISA STIGs, CIS Benchmarks, and client-specific security baselines across managed Windows, Linux, and macOS endpoint environments. Support configuration compliance scanning activities, assisting in the execution and analysis of Security Content Automation Protocol (SCAP) scans and configuration compliance assessments across managed endpoints. Assist in tracking and reporting on endpoint configuration compliance status, identifying non-compliant endpoints and supporting remediation activities to bring endpoints into compliance with applicable security baselines. Support the development and maintenance of endpoint hardening documentation, including hardening guides, configuration baseline specifications, and compliance reporting templates. Incident Response Support Support cybersecurity incident response activities involving endpoint security events, assisting senior analysts and engineers in evidence collection, endpoint isolation, malware containment, and remediation activities under defined incident response procedures. Assist in the collection and preservation of endpoint forensic evidence, supporting chain of custody procedures and forensic acquisition activities under the guidance of senior digital forensics or incident response personnel. Document incident response activities accurately and completely in the program's ITSM platform, ensuring incident records contain sufficient detail to support post-incident review, root cause analysis, and lessons learned activities. Support post-incident review activities, contributing endpoint security observations and technical findings to root cause analysis discussions and corrective action development. Compliance & Documentation Support Assist in maintaining endpoint security compliance documentation, including security control implementation evidence, configuration compliance records, vulnerability remediation tracking data, and audit artifacts, supporting the program's ATO and continuous monitoring obligations. Support the development and maintenance of endpoint security standard operating procedures, operational runbooks, and knowledge base articles, contributing practical operational knowledge to the program's documentation library. Assist in the preparation of endpoint security status reports, compliance dashboards, and metrics summaries for program leadership and Government stakeholders. Ensure all endpoint security activities are conducted in compliance with applicable Federal regulations, client security policies, and program security requirements, including FISMA, NIST SP 800-53, applicable DISA STIGs, and client-specific cybersecurity policies. Ensure all activities involving personally identifiable information (PII), CUI, or other sensitive data categories are handled in accordance with applicable privacy protection requirements and data handling restrictions. Professional Development & Learning Actively pursue professional development and skills growth in endpoint security, cybersecurity operations, and Federal IT compliance, leveraging available training resources, mentorship from senior team members . click apply for full job details
KPMG
Lead Specialist, Federal Cyber AppGate Engineer
KPMG Washington, Washington DC
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist to join our Federal Advisory practice. Responsibilities: Manage and coordinate the implementation, administration, and continuous tuning of AppGate SDP platform components in support of broader enterprise Zero Trust Network Access (ZTNA) objectives Architect, develop, and enforce dynamic, identity-centric security policies, granular micro segmentation rules, and context -aware trusted access models Translate complex organizational security requirements into scalable, effective ZTNA policies across the environment Lead technical workshops, requirements gathering, and workflow creation for securely and seamlessly onboarding mission application to the ZT Architecture Integrate ZTNA tools (AppGate) with broader security ecosystem components including IAM, PAM, and SIEM solutions to achieve end-to-end Zero Trust automation and continuous monitoring Mentor a team of engineers and analysts responsible for AppGate operations Develop comprehensive solution documentation, operational runbooks, and policy guidelines, which contributing to project tracking and reporting Interface with client stakeholders to ensure all ZTNA deployments and access policies rigorously align with compliance, security, and operational mission requirements Qualifications: A minimum of five years of experience with network security technology and diverse Zero Trust Network Access (ZTNA) solutions, including hands-on AppGate SDP implementation experience; U.S. Federal government consulting experience preferred Bachelor's degree from an accredited college/university Two years of leadership or managerial experience Broad, vendor-agnostic knowledge of ZTNA platforms and Software-Defined Perimeter (SDP) architectures Experience designing, implementing, and managing complex, context-based access policies and segmentation strategies at an enterprise scale Strong understanding of Zero Trust principles and deployment patterns, with familiarity with relevant DoD frameworks, NIST 800-207, and large-scale enterprise environments Experience integrating ZTNA solutions with comprehensive Identity and Access Management (IAM), Privileged Access Management (PAM), and ITSM systems Preferred certifications: CISSP, CCSP, GIAC, AppGate Ability to travel as required to support firm engagements Applicant must possess a U.S. Government Secret clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
09/16/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Lead Specialist to join our Federal Advisory practice. Responsibilities: Manage and coordinate the implementation, administration, and continuous tuning of AppGate SDP platform components in support of broader enterprise Zero Trust Network Access (ZTNA) objectives Architect, develop, and enforce dynamic, identity-centric security policies, granular micro segmentation rules, and context -aware trusted access models Translate complex organizational security requirements into scalable, effective ZTNA policies across the environment Lead technical workshops, requirements gathering, and workflow creation for securely and seamlessly onboarding mission application to the ZT Architecture Integrate ZTNA tools (AppGate) with broader security ecosystem components including IAM, PAM, and SIEM solutions to achieve end-to-end Zero Trust automation and continuous monitoring Mentor a team of engineers and analysts responsible for AppGate operations Develop comprehensive solution documentation, operational runbooks, and policy guidelines, which contributing to project tracking and reporting Interface with client stakeholders to ensure all ZTNA deployments and access policies rigorously align with compliance, security, and operational mission requirements Qualifications: A minimum of five years of experience with network security technology and diverse Zero Trust Network Access (ZTNA) solutions, including hands-on AppGate SDP implementation experience; U.S. Federal government consulting experience preferred Bachelor's degree from an accredited college/university Two years of leadership or managerial experience Broad, vendor-agnostic knowledge of ZTNA platforms and Software-Defined Perimeter (SDP) architectures Experience designing, implementing, and managing complex, context-based access policies and segmentation strategies at an enterprise scale Strong understanding of Zero Trust principles and deployment patterns, with familiarity with relevant DoD frameworks, NIST 800-207, and large-scale enterprise environments Experience integrating ZTNA solutions with comprehensive Identity and Access Management (IAM), Privileged Access Management (PAM), and ITSM systems Preferred certifications: CISSP, CCSP, GIAC, AppGate Ability to travel as required to support firm engagements Applicant must possess a U.S. Government Secret clearance KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
W2 Role-QA Automation Engineer (Java/JavaScript, Selenium, Cucumber)
RSA TECH GROUP Dallas, Texas
W2 Role-QA Automation Engineer (Java/JavaScript, Selenium, Cucumber) Location: Dallas, TX (Day 1 Onsite) Employment Type: Contract Job Description We are seeking a highly skilled QA Automation Engineer to join our team in Dallas, TX. The ideal candidate will have strong experience in test automation using Java or JavaScript, Selenium WebDriver, and Cucumber (BDD) to build scalable and maintainable automation frameworks. This role requires close collaboration with developers, business analysts, and DevOps teams to ensure the delivery of high-quality software applications. Required Qualifications 8+ years of experience in Software Quality Assurance and Test Automation. Strong programming experience in Java or JavaScript. Hands-on experience with Selenium WebDriver for UI automation. Experience using Cucumber (BDD) and writing Gherkin feature files. Strong knowledge of TestNG or JUnit. Experience with Maven or Gradle for build automation. Experience testing REST APIs using Postman, REST Assured, or similar tools. Strong understanding of Agile/Scrum methodologies. Experience with version control systems such as Git. Experience with CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps. Strong SQL skills for backend/database validation. Excellent analytical, troubleshooting, and communication skills. Preferred Qualifications Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP). Experience with API, database, and end-to-end automation testing. Knowledge of Docker, Kubernetes, or containerized testing environments. Familiarity with performance testing tools such as JMeter is a plus. Experience working in enterprise-scale applications with high-volume transactional systems. Key Responsibilities Design, develop, and maintain robust automation frameworks using Java/JavaScript, Selenium, and Cucumber. Create and execute automated test scripts for web applications. Develop and maintain BDD test scenarios using Gherkin syntax. Perform functional, regression, integration, and end-to-end testing. Automate REST API testing and backend validations. Integrate automation suites into CI/CD pipelines. Analyze test results, identify defects, and work closely with development teams to resolve issues. Participate in sprint planning, backlog grooming, and Agile ceremonies. Continuously improve test coverage, automation efficiency, and overall software quality. Must-Have Skills QA Automation Java or JavaScript Selenium WebDriver Cucumber (BDD) TestNG / JUnit REST API Testing Postman / REST Assured Maven / Gradle Git Jenkins / CI/CD SQL Agile / Scrum
09/16/2026
W2 Role-QA Automation Engineer (Java/JavaScript, Selenium, Cucumber) Location: Dallas, TX (Day 1 Onsite) Employment Type: Contract Job Description We are seeking a highly skilled QA Automation Engineer to join our team in Dallas, TX. The ideal candidate will have strong experience in test automation using Java or JavaScript, Selenium WebDriver, and Cucumber (BDD) to build scalable and maintainable automation frameworks. This role requires close collaboration with developers, business analysts, and DevOps teams to ensure the delivery of high-quality software applications. Required Qualifications 8+ years of experience in Software Quality Assurance and Test Automation. Strong programming experience in Java or JavaScript. Hands-on experience with Selenium WebDriver for UI automation. Experience using Cucumber (BDD) and writing Gherkin feature files. Strong knowledge of TestNG or JUnit. Experience with Maven or Gradle for build automation. Experience testing REST APIs using Postman, REST Assured, or similar tools. Strong understanding of Agile/Scrum methodologies. Experience with version control systems such as Git. Experience with CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps. Strong SQL skills for backend/database validation. Excellent analytical, troubleshooting, and communication skills. Preferred Qualifications Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP). Experience with API, database, and end-to-end automation testing. Knowledge of Docker, Kubernetes, or containerized testing environments. Familiarity with performance testing tools such as JMeter is a plus. Experience working in enterprise-scale applications with high-volume transactional systems. Key Responsibilities Design, develop, and maintain robust automation frameworks using Java/JavaScript, Selenium, and Cucumber. Create and execute automated test scripts for web applications. Develop and maintain BDD test scenarios using Gherkin syntax. Perform functional, regression, integration, and end-to-end testing. Automate REST API testing and backend validations. Integrate automation suites into CI/CD pipelines. Analyze test results, identify defects, and work closely with development teams to resolve issues. Participate in sprint planning, backlog grooming, and Agile ceremonies. Continuously improve test coverage, automation efficiency, and overall software quality. Must-Have Skills QA Automation Java or JavaScript Selenium WebDriver Cucumber (BDD) TestNG / JUnit REST API Testing Postman / REST Assured Maven / Gradle Git Jenkins / CI/CD SQL Agile / Scrum
Partner Operations Analyst
Workato Palo Alto, California
Job Description Job Description About Workato Workato is the leading Control and Execution Platform for Enterprise AI - the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 - including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors - Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the best company for remote workers Responsibilities We're looking for a Partner Operations Analyst to join our Partner Operations team. This role will own data infrastructure, reporting, and analytics that power partner performance visibility, deal tracking, and enablement across our partner ecosystem. This is a highly analytical, data-engineering-adjacent role - you'll be building and maintaining the pipelines, dashboards, and data models that partner leadership and cross-functional stakeholders rely on daily. In this role, you will also be responsible for: Design, build, and maintain Sigma dashboards for partner performance, deal pipeline, tier compliance, and payout tracking Own data modeling and querying against Snowflake to support partner analytics, attribution, and reporting needs Build and maintain data pipelines connecting Salesforce, PRM (Allbound), and Snowflake to ensure clean, consistent, and timely partner data Manage and maintain the partner portal/PRM platform - user provisioning, content updates, tier/permission logic, and adoption tracking Monitor partner health metrics, tier status, and compliance; flag anomalies and data quality issues proactively Manage partner deal/referral pipeline data integrity - ensure CRM records are accurate, deduplicated, and properly attributed Partner with BT/Data Engineering on schema design, ETL improvements, and automation of recurring reporting workflows Build and maintain Workato recipes/automations to reduce manual reporting and data-reconciliation work Document data definitions, metrics logic, and reporting processes for the broader Partner Ops function Support ad hoc data requests and deep-dive analyses for partner leadership and executive reporting Requirements Qualifications / Experience / Technical Skills 3-5 years of experience in partner operations, revenue operations, sales operations, or a data/analytics role within a SaaS environment. Strong SQL skills and hands-on experience with Snowflake (or similar cloud data warehouse) Experience building dashboards/reports in Sigma (or comparable BI tools - Tableau, Looker, Power BI) Familiarity with Salesforce data model; hands-on experience managing a partner portal/PRM platform (Allbound or similar) Comfort with data pipeline/ETL concepts and hands-on experience with automation platforms (Workato or similar) Basic sales operations experience - territory/quota data, pipeline hygiene, CRM administration, reporting cadences Strong analytical rigor and attention to data accuracy/integrity Ability to document processes and data logic clearly for non-technical stakeholders Self-starter comfortable building process and reporting infrastructure from the ground up Experience at a high-growth B2B SaaS startup strongly preferred Soft Skills / Personal Characteristics You care deeply - We take pride in our work and aim to create meaningful impact for our customers and teammates. We pay attention to the details, think ahead, and hold ourselves to a high bar. Excellence isn't optional - it's part of who we are. No task is beneath us - We do what needs to be done. Titles and ego never outweigh team success. We communicate clearly and respectfully - Clarity is kindness. We are direct, open, and timely in our communication. We say what we mean, listen thoughtfully, and ensure no one is left guessing. We stay curious and keep improving - We challenge assumptions, explore new ideas, and continuously look for better ways to operate. Growth requires curiosity, courage, and a willingness to evolve. We act with integrity - Trust is earned over time and can be lost in a moment. We do what is right - even when it's inconvenient or difficult. Integrity guides every decision we make. We are committed to impact - Great results require ownership and dedication. We step up when it matters, support one another, and stay focused on delivering meaningful outcomes for our customers and team. (REQ ID: 2787)
09/16/2026
Full time
Job Description Job Description About Workato Workato is the leading Control and Execution Platform for Enterprise AI - the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 - including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors - Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on" Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the best company for remote workers Responsibilities We're looking for a Partner Operations Analyst to join our Partner Operations team. This role will own data infrastructure, reporting, and analytics that power partner performance visibility, deal tracking, and enablement across our partner ecosystem. This is a highly analytical, data-engineering-adjacent role - you'll be building and maintaining the pipelines, dashboards, and data models that partner leadership and cross-functional stakeholders rely on daily. In this role, you will also be responsible for: Design, build, and maintain Sigma dashboards for partner performance, deal pipeline, tier compliance, and payout tracking Own data modeling and querying against Snowflake to support partner analytics, attribution, and reporting needs Build and maintain data pipelines connecting Salesforce, PRM (Allbound), and Snowflake to ensure clean, consistent, and timely partner data Manage and maintain the partner portal/PRM platform - user provisioning, content updates, tier/permission logic, and adoption tracking Monitor partner health metrics, tier status, and compliance; flag anomalies and data quality issues proactively Manage partner deal/referral pipeline data integrity - ensure CRM records are accurate, deduplicated, and properly attributed Partner with BT/Data Engineering on schema design, ETL improvements, and automation of recurring reporting workflows Build and maintain Workato recipes/automations to reduce manual reporting and data-reconciliation work Document data definitions, metrics logic, and reporting processes for the broader Partner Ops function Support ad hoc data requests and deep-dive analyses for partner leadership and executive reporting Requirements Qualifications / Experience / Technical Skills 3-5 years of experience in partner operations, revenue operations, sales operations, or a data/analytics role within a SaaS environment. Strong SQL skills and hands-on experience with Snowflake (or similar cloud data warehouse) Experience building dashboards/reports in Sigma (or comparable BI tools - Tableau, Looker, Power BI) Familiarity with Salesforce data model; hands-on experience managing a partner portal/PRM platform (Allbound or similar) Comfort with data pipeline/ETL concepts and hands-on experience with automation platforms (Workato or similar) Basic sales operations experience - territory/quota data, pipeline hygiene, CRM administration, reporting cadences Strong analytical rigor and attention to data accuracy/integrity Ability to document processes and data logic clearly for non-technical stakeholders Self-starter comfortable building process and reporting infrastructure from the ground up Experience at a high-growth B2B SaaS startup strongly preferred Soft Skills / Personal Characteristics You care deeply - We take pride in our work and aim to create meaningful impact for our customers and teammates. We pay attention to the details, think ahead, and hold ourselves to a high bar. Excellence isn't optional - it's part of who we are. No task is beneath us - We do what needs to be done. Titles and ego never outweigh team success. We communicate clearly and respectfully - Clarity is kindness. We are direct, open, and timely in our communication. We say what we mean, listen thoughtfully, and ensure no one is left guessing. We stay curious and keep improving - We challenge assumptions, explore new ideas, and continuously look for better ways to operate. Growth requires curiosity, courage, and a willingness to evolve. We act with integrity - Trust is earned over time and can be lost in a moment. We do what is right - even when it's inconvenient or difficult. Integrity guides every decision we make. We are committed to impact - Great results require ownership and dedication. We step up when it matters, support one another, and stay focused on delivering meaningful outcomes for our customers and team. (REQ ID: 2787)
Internal Business Analyst (Operations, Process Improvement & Automation)
CompassX Group Irvine, California
Job Description Job Description CompassX is a boutique business and technology consulting firm. We help Fortune 500 and high-growth clients deliver their most strategic initiatives, from enterprise transformations to digital and data-driven projects. With over 15 years of proven results, we've expanded across industries including financial services, pharmaceuticals, aerospace, consumer products, and quick service restaurants. We are honored to be recognized as a three-time winner of Consulting Magazine's Best Boutique Firms to Work For, and previously recognized as a "Best Place to Work" in Southern California and one of INC.'s 5000 fastest-growing private companies in the U.S. We're hiring a motivated internally facing Business Analyst to learn how CompassX actually runs - across Consulting Operations, Sales, Talent, and more - by getting hands-on with the work itself, then using that ground-level view to identify what's inefficient, recommend a better way, and build it. This isn't a role where you sit outside the work and hand off recommendations to someone else. You'll learn our processes from the inside, spot where they break down, bring forward a clear fix, and then help make it real. As a small firm, you'll get exposure across nearly every function - no task is too small or too big. It's a high-visibility role with direct exposure to firm leadership from day one. What You'll Do Get hands-on across teams - Consulting Operations, Sales, Talent, and beyond - to genuinely understand how work moves before trying to change it. Identify where processes are inefficient, inconsistent, or breaking down, and diagnose why. Bring forward clear, practical recommendations for how to fix what's broken or slow. Build and implement the fix yourself - whether that's a new process, a piece of documentation, or a lightweight automation. Document how key processes work, so decisions and institutional knowledge don't live only in one person's head. Partner with leadership and team leads across functions to understand priorities and turn them into real, working improvements. Use CRM, spreadsheets, and lightweight automation/AI tools (e.g., Zapier, Make, Claude, Gemini, Google Apps Script) as needed to bring recommendations to life. What You'll Bring 1+ year of experience in operations, business analysis, process improvement, or a similar hands-on role - new grads strongly encouraged to apply. A genuine curiosity for how things work, and the instinct to diagnose the root cause rather than just patch the symptom. Comfortable using (or quickly learning) a CRM, spreadsheet tools, and lightweight automation/AI tools. Excellent written communication - comfortable documenting processes clearly and presenting recommendations. Highly organized, reliable, and detail-oriented - you like understanding systems and making them better. A confident and diplomatic communicator - you'll be working across teams and leadership, tactfully and persistently. Takes initiative without being asked, identifies opportunities, and moves work forward independently. Comfortable operating in ambiguity, shifting priorities, and quickly learning new tools or approaches. No ego about the work - you'll take on a genuine mix of tasks, from high-visibility process improvements to basic administrative work, and treat both with the same care. Why CompassX A front-row seat to how a consulting firm builds its from the ground up. You'll help shape it, not just execute someone else's playbook. Direct, regular access to firm leadership and real ownership over a function they depend on. The posted range reflects the anticipated compensation for this opportunity. Depending on the role, client requirements, and business needs, compensation may be structured as a salaried position with bonus eligibility or as an hourly contract engagement (including 1099 independent contractor arrangements). Final compensation and engagement type will be determined based on factors including experience, skills, qualifications, internal equity, market conditions, and the nature of the role. Our consultants say CompassX is a place where they can truly find their own path. As part of a smaller firm, they see the impact of their work, have an identity, and know their voice matters. They value the freedom to take the reins of their careers, shape their client work, and maintain a direct line to leadership. With CompassX's focus on serving local Southern California clients, consultants not only build lasting relationships but also see the results of their work in the communities where they live. At CompassX, you won't just follow a path - you'll create one. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/16/2026
Full time
Job Description Job Description CompassX is a boutique business and technology consulting firm. We help Fortune 500 and high-growth clients deliver their most strategic initiatives, from enterprise transformations to digital and data-driven projects. With over 15 years of proven results, we've expanded across industries including financial services, pharmaceuticals, aerospace, consumer products, and quick service restaurants. We are honored to be recognized as a three-time winner of Consulting Magazine's Best Boutique Firms to Work For, and previously recognized as a "Best Place to Work" in Southern California and one of INC.'s 5000 fastest-growing private companies in the U.S. We're hiring a motivated internally facing Business Analyst to learn how CompassX actually runs - across Consulting Operations, Sales, Talent, and more - by getting hands-on with the work itself, then using that ground-level view to identify what's inefficient, recommend a better way, and build it. This isn't a role where you sit outside the work and hand off recommendations to someone else. You'll learn our processes from the inside, spot where they break down, bring forward a clear fix, and then help make it real. As a small firm, you'll get exposure across nearly every function - no task is too small or too big. It's a high-visibility role with direct exposure to firm leadership from day one. What You'll Do Get hands-on across teams - Consulting Operations, Sales, Talent, and beyond - to genuinely understand how work moves before trying to change it. Identify where processes are inefficient, inconsistent, or breaking down, and diagnose why. Bring forward clear, practical recommendations for how to fix what's broken or slow. Build and implement the fix yourself - whether that's a new process, a piece of documentation, or a lightweight automation. Document how key processes work, so decisions and institutional knowledge don't live only in one person's head. Partner with leadership and team leads across functions to understand priorities and turn them into real, working improvements. Use CRM, spreadsheets, and lightweight automation/AI tools (e.g., Zapier, Make, Claude, Gemini, Google Apps Script) as needed to bring recommendations to life. What You'll Bring 1+ year of experience in operations, business analysis, process improvement, or a similar hands-on role - new grads strongly encouraged to apply. A genuine curiosity for how things work, and the instinct to diagnose the root cause rather than just patch the symptom. Comfortable using (or quickly learning) a CRM, spreadsheet tools, and lightweight automation/AI tools. Excellent written communication - comfortable documenting processes clearly and presenting recommendations. Highly organized, reliable, and detail-oriented - you like understanding systems and making them better. A confident and diplomatic communicator - you'll be working across teams and leadership, tactfully and persistently. Takes initiative without being asked, identifies opportunities, and moves work forward independently. Comfortable operating in ambiguity, shifting priorities, and quickly learning new tools or approaches. No ego about the work - you'll take on a genuine mix of tasks, from high-visibility process improvements to basic administrative work, and treat both with the same care. Why CompassX A front-row seat to how a consulting firm builds its from the ground up. You'll help shape it, not just execute someone else's playbook. Direct, regular access to firm leadership and real ownership over a function they depend on. The posted range reflects the anticipated compensation for this opportunity. Depending on the role, client requirements, and business needs, compensation may be structured as a salaried position with bonus eligibility or as an hourly contract engagement (including 1099 independent contractor arrangements). Final compensation and engagement type will be determined based on factors including experience, skills, qualifications, internal equity, market conditions, and the nature of the role. Our consultants say CompassX is a place where they can truly find their own path. As part of a smaller firm, they see the impact of their work, have an identity, and know their voice matters. They value the freedom to take the reins of their careers, shape their client work, and maintain a direct line to leadership. With CompassX's focus on serving local Southern California clients, consultants not only build lasting relationships but also see the results of their work in the communities where they live. At CompassX, you won't just follow a path - you'll create one. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Supply Chain Solutions SAP Architect
A.O. Smith Nashville, Tennessee
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function The SAP Supply Chain Senior Solutions Architect is responsible for defining, governing, and delivering enterprise supply chain technology solutions with a primary focus on SAP Materials Management (MM) and related business processes. This role serves as a strategic technology leader for Materials Management, Procurement, Vendor Management, Master Data, Logistics Execution, Inventory Management, and Warehouse Management capabilities. The position partners closely with business stakeholders, enterprise architects, vendors, and delivery teams to develop technology roadmaps, drive innovation, and ensure scalable, secure, and sustainable solutions that support business objectives. Role Specific Responsibilities Solution Architecture & Strategy Lead architecture and solution design activities for SAP MM and related Supply Chain processes. Define and maintain the long-term technology roadmap for Materials Management and supporting Supply Chain applications. Ensure alignment of solutions with enterprise architecture standards, cybersecurity requirements, and business strategy. Evaluate emerging technologies and recommend opportunities for modernization, automation, AI, and digital transformation. Business Process & Functional Leadership Provide subject matter expertise in: SAP Materials Management (MM) Procurement and Purchasing Vendor Management MM Master Data Governance Logistics Execution Inventory Management and Warehouse Management (WM/EWM) Collaborate with business leaders to identify process improvements and technology opportunities. Translate business requirements into scalable solution architectures and implementation roadmaps. Application Ownership & Integration Own the architecture, support strategy, and lifecycle management for SAP MM and associated Supply Chain solutions. Provide architectural oversight for integrations between SAP and non-SAP applications. Maintain accountability for business-critical integrated solutions, including vendor portals, external supply chain applications, and related platforms. Ensure system reliability, performance, scalability, and supportability. Governance & Delivery Lead architecture reviews and solution governance activities. Establish and enforce design standards, best practices, and development guidelines. Support project delivery teams through design reviews, risk assessments, and solution validation. Drive continuous improvement initiatives across Supply Chain Systems. Vendor & Stakeholder Management Manage strategic relationships with software vendors, implementation partners, and service providers. Provide technical leadership and guidance to analysts, developers, and project teams. Influence business and technology stakeholders through effective communication and strategic planning. Qualifications Required Qualifications Bachelor's degree in Information Technology, Supply Chain, Business, Engineering, or a related discipline. 7+ years of experience in SAP Supply Chain solution architecture, consulting, implementation, or enterprise application leadership. Deep expertise in SAP Materials Management (MM), Procurement, Vendor Management, Material Master, Logistics Execution, and Inventory Management Experience supporting SAP ECC and/or SAP S/4HANA environments including SAP Configuration, Functional Specifications, Testing, SAP Implementations, Material Master, Purchasing Demonstrated experience leading enterprise-scale solution design and architecture governance. Experience integrating SAP solutions with non-SAP applications and external platforms. Strong analytical, communication, leadership, and stakeholder management skills. Preferred Qualifications Experience leading large-scale ERP transformation or modernization initiatives. Knowledge of enterprise integration platforms, APIs, middleware, and cloud technologies. Experience with data governance, master data management, and reporting solutions. SAP certification(s) in MM, S/4HANA, or related Supply Chain disciplines. Experience with SAP WM and/or SAP EWM. Success Measures Delivery of scalable, secure, and supportable Supply Chain solutions. Alignment of technology investments with business strategy and roadmap objectives. Improved operational efficiency, process standardization, and user experience. Effective governance of SAP and integrated Supply Chain platforms. Strong vendor partnerships and successful execution of strategic initiatives, We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
09/16/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Please Note : At this time, we are unable to provide visa sponsorship for this role. Candidates must be authorized to work in the United States without sponsorship now or in the future. Primary Function The SAP Supply Chain Senior Solutions Architect is responsible for defining, governing, and delivering enterprise supply chain technology solutions with a primary focus on SAP Materials Management (MM) and related business processes. This role serves as a strategic technology leader for Materials Management, Procurement, Vendor Management, Master Data, Logistics Execution, Inventory Management, and Warehouse Management capabilities. The position partners closely with business stakeholders, enterprise architects, vendors, and delivery teams to develop technology roadmaps, drive innovation, and ensure scalable, secure, and sustainable solutions that support business objectives. Role Specific Responsibilities Solution Architecture & Strategy Lead architecture and solution design activities for SAP MM and related Supply Chain processes. Define and maintain the long-term technology roadmap for Materials Management and supporting Supply Chain applications. Ensure alignment of solutions with enterprise architecture standards, cybersecurity requirements, and business strategy. Evaluate emerging technologies and recommend opportunities for modernization, automation, AI, and digital transformation. Business Process & Functional Leadership Provide subject matter expertise in: SAP Materials Management (MM) Procurement and Purchasing Vendor Management MM Master Data Governance Logistics Execution Inventory Management and Warehouse Management (WM/EWM) Collaborate with business leaders to identify process improvements and technology opportunities. Translate business requirements into scalable solution architectures and implementation roadmaps. Application Ownership & Integration Own the architecture, support strategy, and lifecycle management for SAP MM and associated Supply Chain solutions. Provide architectural oversight for integrations between SAP and non-SAP applications. Maintain accountability for business-critical integrated solutions, including vendor portals, external supply chain applications, and related platforms. Ensure system reliability, performance, scalability, and supportability. Governance & Delivery Lead architecture reviews and solution governance activities. Establish and enforce design standards, best practices, and development guidelines. Support project delivery teams through design reviews, risk assessments, and solution validation. Drive continuous improvement initiatives across Supply Chain Systems. Vendor & Stakeholder Management Manage strategic relationships with software vendors, implementation partners, and service providers. Provide technical leadership and guidance to analysts, developers, and project teams. Influence business and technology stakeholders through effective communication and strategic planning. Qualifications Required Qualifications Bachelor's degree in Information Technology, Supply Chain, Business, Engineering, or a related discipline. 7+ years of experience in SAP Supply Chain solution architecture, consulting, implementation, or enterprise application leadership. Deep expertise in SAP Materials Management (MM), Procurement, Vendor Management, Material Master, Logistics Execution, and Inventory Management Experience supporting SAP ECC and/or SAP S/4HANA environments including SAP Configuration, Functional Specifications, Testing, SAP Implementations, Material Master, Purchasing Demonstrated experience leading enterprise-scale solution design and architecture governance. Experience integrating SAP solutions with non-SAP applications and external platforms. Strong analytical, communication, leadership, and stakeholder management skills. Preferred Qualifications Experience leading large-scale ERP transformation or modernization initiatives. Knowledge of enterprise integration platforms, APIs, middleware, and cloud technologies. Experience with data governance, master data management, and reporting solutions. SAP certification(s) in MM, S/4HANA, or related Supply Chain disciplines. Experience with SAP WM and/or SAP EWM. Success Measures Delivery of scalable, secure, and supportable Supply Chain solutions. Alignment of technology investments with business strategy and roadmap objectives. Improved operational efficiency, process standardization, and user experience. Effective governance of SAP and integrated Supply Chain platforms. Strong vendor partnerships and successful execution of strategic initiatives, We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Visualization Engineer - Mid (Saint Louis, MO or Springfield, VA)
Pinnacle Business Strategies LLC Saint Louis, Missouri
Job Description Job Description At Pinnacle Business Strategies, our greatest asset is our team. We are a people-first, mission-driven organization built on a simple philosophy: when we invest deeply in our teammates, exceptional results naturally follow. We don't just talk about supportive culture; we live it by providing continuous learning opportunities and supporting your long-term career growth. When you join our team, you are not just taking a job; you are joining a collaborative community of top talent. Our daily work is fueled by a shared commitment to making a tangible impact. At Pinnacle Business Strategies, LLC, our mission is to empower organizations to achieve exceptional performance through innovative strategies and technology solutions. Together, we bring an entrepreneurial mindset to align cutting-edge technology, IT integration, and geospatial analytics to help solve complex challenges. If you are looking for a dynamic workplace that values your unique contributions and actively champions your development, Pinnacle is the place to build your future. The Data Engineer is responsible for designing, developing, and maintaining enterprise data pipelines, dashboards, and visualization solutions that support operational monitoring, analytics, and decision-making. This role works with enterprise monitoring platforms, cloud technologies, databases, APIs, and automation tools to collect, transform, and visualize operational data while ensuring data quality, reliability, and scalability. The ideal candidate has strong experience with Python, SQL, cloud-based data engineering, ETL/ELT processes, and data visualization, along with the ability to communicate technical findings to both technical and non-technical stakeholders. Responsibilities Work with enterprise monitoring tools including Grafana, Prometheus, and ServiceNow to integrate operational events, service impacts, and system metrics into dashboards and visualizations. Quickly learn and apply new enterprise monitoring, visualization, analytics, and data platforms as business needs evolve. Design, build, and maintain interactive dashboards, reports, charts, and visualizations that communicate operational performance and actionable insights. Translate monitoring and analysis results into meaningful operational metrics that support decision-making. Collect, clean, transform, and organize data from SQL/NoSQL databases, APIs, streaming services, and flat files to ensure accuracy, consistency, and reliability. Build, maintain, and optimize ETL/ELT pipelines and data ingestion workflows for centralized data repositories and reporting. Implement data validation and quality checks to maintain data integrity across data platforms. Develop scripts and automation to streamline repetitive tasks and improve operational efficiency. Investigate and troubleshoot data pipeline, observability, monitoring, and reporting issues independently and collaboratively. Collaborate with stakeholders, managers, analysts, and technical teams to translate business requirements into scalable data solutions. Maintain documentation for data systems, workflows, and business rules. Utilize Git for version control and follow established development best practices to support reliable deployment and maintenance of data solutions. Present technical findings to both technical and non-technical audiences. Collaborate with team members and share knowledge of tools, processes, and best practices. Analyze large datasets to identify trends, anomalies, and opportunities for operational improvement. Apply data modeling and data storytelling techniques to transform raw data into actionable insights. Perform other duties as assigned. Required Qualifications High School Diploma or GED equivalent with 8+ years of relevant experience OR: Associates degree and 6+ years experience OR: Bachelors Degree and 4+ years experience Experience designing and maintaining ETL/ELT pipelines. TS/SCI security clearance Successfully pass background and drug screening Preferred Qualifications: Experience designing and developing dashboards, reports, and data visualizations using tools such as Grafana, Power BI, Tableau, Kibana, or similar platforms. Experience automating data workflows using Apache Airflow or similar orchestration tools. Experience with cloud platforms and services such as AWS (S3, Lambda, Glue), Azure Data Factory, or Google BigQuery for data storage, processing, and orchestration. Familiarity with secure, scalable, and cost-effective cloud data solutions. Familiarity with CI/CD practices in data engineering environments. Knowledge, Skills, and Abilities: Strong knowledge of cloud environments (AWS, Azure, or GCP). Familiarity with data warehousing, data modeling, and version control systems (e.g., Git). Excellent analytical, organizational, and communication skills. Proficiency in Python, SQL, and working with RESTful APIs. Ability to work independently and yet be effective within a team setting Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it.
09/15/2026
Full time
Job Description Job Description At Pinnacle Business Strategies, our greatest asset is our team. We are a people-first, mission-driven organization built on a simple philosophy: when we invest deeply in our teammates, exceptional results naturally follow. We don't just talk about supportive culture; we live it by providing continuous learning opportunities and supporting your long-term career growth. When you join our team, you are not just taking a job; you are joining a collaborative community of top talent. Our daily work is fueled by a shared commitment to making a tangible impact. At Pinnacle Business Strategies, LLC, our mission is to empower organizations to achieve exceptional performance through innovative strategies and technology solutions. Together, we bring an entrepreneurial mindset to align cutting-edge technology, IT integration, and geospatial analytics to help solve complex challenges. If you are looking for a dynamic workplace that values your unique contributions and actively champions your development, Pinnacle is the place to build your future. The Data Engineer is responsible for designing, developing, and maintaining enterprise data pipelines, dashboards, and visualization solutions that support operational monitoring, analytics, and decision-making. This role works with enterprise monitoring platforms, cloud technologies, databases, APIs, and automation tools to collect, transform, and visualize operational data while ensuring data quality, reliability, and scalability. The ideal candidate has strong experience with Python, SQL, cloud-based data engineering, ETL/ELT processes, and data visualization, along with the ability to communicate technical findings to both technical and non-technical stakeholders. Responsibilities Work with enterprise monitoring tools including Grafana, Prometheus, and ServiceNow to integrate operational events, service impacts, and system metrics into dashboards and visualizations. Quickly learn and apply new enterprise monitoring, visualization, analytics, and data platforms as business needs evolve. Design, build, and maintain interactive dashboards, reports, charts, and visualizations that communicate operational performance and actionable insights. Translate monitoring and analysis results into meaningful operational metrics that support decision-making. Collect, clean, transform, and organize data from SQL/NoSQL databases, APIs, streaming services, and flat files to ensure accuracy, consistency, and reliability. Build, maintain, and optimize ETL/ELT pipelines and data ingestion workflows for centralized data repositories and reporting. Implement data validation and quality checks to maintain data integrity across data platforms. Develop scripts and automation to streamline repetitive tasks and improve operational efficiency. Investigate and troubleshoot data pipeline, observability, monitoring, and reporting issues independently and collaboratively. Collaborate with stakeholders, managers, analysts, and technical teams to translate business requirements into scalable data solutions. Maintain documentation for data systems, workflows, and business rules. Utilize Git for version control and follow established development best practices to support reliable deployment and maintenance of data solutions. Present technical findings to both technical and non-technical audiences. Collaborate with team members and share knowledge of tools, processes, and best practices. Analyze large datasets to identify trends, anomalies, and opportunities for operational improvement. Apply data modeling and data storytelling techniques to transform raw data into actionable insights. Perform other duties as assigned. Required Qualifications High School Diploma or GED equivalent with 8+ years of relevant experience OR: Associates degree and 6+ years experience OR: Bachelors Degree and 4+ years experience Experience designing and maintaining ETL/ELT pipelines. TS/SCI security clearance Successfully pass background and drug screening Preferred Qualifications: Experience designing and developing dashboards, reports, and data visualizations using tools such as Grafana, Power BI, Tableau, Kibana, or similar platforms. Experience automating data workflows using Apache Airflow or similar orchestration tools. Experience with cloud platforms and services such as AWS (S3, Lambda, Glue), Azure Data Factory, or Google BigQuery for data storage, processing, and orchestration. Familiarity with secure, scalable, and cost-effective cloud data solutions. Familiarity with CI/CD practices in data engineering environments. Knowledge, Skills, and Abilities: Strong knowledge of cloud environments (AWS, Azure, or GCP). Familiarity with data warehousing, data modeling, and version control systems (e.g., Git). Excellent analytical, organizational, and communication skills. Proficiency in Python, SQL, and working with RESTful APIs. Ability to work independently and yet be effective within a team setting Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it.
Principal Data Engineer
Medical Guardian Philadelphia, Pennsylvania
Job Description Job Description About Medical Guardian: Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we are redefining what it means to age confidently and independently. We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose. Mission: This role is focused on building and leading the data engineering foundation that powers real-time decisioning, operational applications, analytics, ML/AI model development, and data services across Medical Guardian. The Principal Data Engineer will own the design, delivery, and maturity of production-grade data pipelines and data platforms, with a primary emphasis on real-time streaming, IoT telemetry, Databricks, Azure, data services for APIs and microservices, and reliable data products for downstream consumption. Role Summary: We are looking for a Principal Data Engineer to serve as a hands-on technical and people leader for data engineering, data platform architecture, real-time streaming, and production data services. This role will focus on designing, building, operating, and improving data pipelines and data products while also bringing principal-level judgment to architecture, stakeholder shaping, delivery priorities, team management, and production readiness. This is a hands-on engineering leadership role first. The ideal candidate should be comfortable spending significant time working directly with Databricks, Spark, SQL, Python/PySpark, Azure services, streaming architectures, data quality frameworks, pipeline automation, CI/CD, and production troubleshooting. They should also be able to operate with the maturity of a principal-level leader: shaping unclear requirements, making pragmatic technical decisions, managing and mentoring engineers, and driving work forward without waiting for perfect specifications. This is a fast-moving, startup-like environment. Requirements may be incomplete, priorities may evolve, and the right candidate will help create clarity while building quickly. We need someone who can move from ambiguous business need to reliable data capability with urgency, discipline, and ownership. Stakeholder shaping is a critical part of this role. The Principal Data Engineer should be able to work directly with business, product, software engineering, analytics, ML/AI, operations, and leadership stakeholders to define what data needs to exist, how it should be consumed, what production guarantees are required, and how success should be measured. A background in commercial software, SaaS, digital products, healthtech, fintech, IoT, data platforms, or other product-driven environments is strongly preferred. We want someone who understands that data pipelines and data services are not just technical artifacts. They are product capabilities that support real users, real workflows, operational decisions, ML/AI systems, APIs, analytics, and measurable business outcomes. Key Responsibilities: Hands-On Data Engineering and Platform Development Design, build, optimize, and operate production-grade batch and streaming data pipelines on Azure and Databricks, with a primary focus on real-time IoT and telemetry use cases within a Medallion architecture. Develop ETL/ELT workflows to ingest, transform, validate, and serve large volumes of structured, semi-structured, unstructured, and streaming data. Build and maintain reliable data products, data services, APIs, and microservices that support operational applications, analytics, software engineering, and ML/AI teams. Use Python, PySpark, Spark SQL, SQL, Delta Lake, Databricks Workflows, CI/CD, and related tools to build maintainable, testable, and observable data systems. Troubleshoot complex production pipeline issues across Databricks, Azure, streaming systems, APIs, and source systems, including root cause analysis, corrective action, and prevention planning. Move quickly from rough business need to prototype, pilot, and production-ready data capability while maintaining appropriate engineering discipline. Real-Time Streaming, IoT Telemetry, and Operational Data Services Lead the design and delivery of real-time streaming ingestion and processing patterns for connected medical device telemetry, event data, and operational data feeds. Implement streaming solutions using Azure Event Hubs, Azure Stream Analytics, Databricks, Delta Lake, and related Azure integration patterns. Design cost-effective throughput, partitioning, delivery, retention, and replay strategies for high-volume event and telemetry workloads. Create consumption patterns that support APIs, microservices, operational applications, near-real-time decisioning, analytics, and ML/AI use cases. Define reliability, latency, quality, observability, and supportability expectations for production streaming systems. Databricks, Lakehouse, and Data Platform Architecture Set direction for Databricks-based data engineering patterns, including Medallion architecture, Delta Lake, Spark optimization, data modeling, data quality, and reusable pipeline design. Optimize production Databricks pipelines using PySpark, Spark SQL, Delta Lake, partitioning strategies, caching, shuffle optimization, cluster/job configuration, and cost-aware design. Establish practical standards for pipeline structure, code organization, testing, deployment, monitoring, documentation, and ownership. Partner with data platform, security, infrastructure, and engineering teams to ensure the data platform is scalable, secure, reliable, and aligned with enterprise architecture. Make pragmatic architecture tradeoffs between speed, durability, cost, governance, performance, and downstream business impact. Stakeholder Shaping and Cross-Functional Partnership Work directly with business, product, analytics, ML/AI, operations, software engineering, and leadership stakeholders to clarify what data is needed, why it matters, how it will be used, and what success looks like. Translate ambiguous business needs into concrete data requirements, data product definitions, architecture options, delivery priorities, and implementation plans. Ask practical questions early: who will use the data, what decision or workflow does it support, what latency and quality are required, what happens if the data is wrong or late, and how will we know the capability is creating value? Help the organization avoid becoming a data ticket factory by shaping solutions, not just executing requests. Communicate architecture decisions, tradeoffs, risks, dependencies, and delivery options clearly to technical and non-technical stakeholders. Team Management and Principal-Level Technical Leadership Manage, mentor, and develop data engineers, providing clear expectations, technical guidance, prioritization support, feedback, and accountability. Provide technical leadership through hands-on example, strong engineering judgment, clear recommendations, and pragmatic decision-making. Lead design reviews, code reviews, production readiness reviews, incident reviews, and architecture discussions across data engineering initiatives. Establish and improve engineering standards for data quality, testing, CI/CD, observability, documentation, runbooks, cost management, privacy, and security. Proactively identify platform risks, data gaps, unclear ownership, operational weaknesses, and opportunities to improve reliability, scalability, and delivery speed. Influence without relying only on formal authority by building trust, framing tradeoffs, and helping cross-functional teams get to decisions. ML/AI, Analytics, and GenAI Enablement Partner with ML engineers, data scientists, analytics engineers, and analysts to deliver reliable data pipelines, feature pipelines, training datasets, scoring inputs, and feedback loops. Support the data foundation for predictive models, risk scores, operational decisioning, GenAI workflows, RAG, document intelligence, summarization, and AI-enabled automation. Help define data contracts, model-ready datasets, feature definitions, lineage, and monitoring expectations for ML/AI and analytics use cases. Ensure downstream consumers understand the meaning, freshness, quality, limitations, and appropriate use of the data products they depend on. Governance, Data Quality, Security, and Production Operations Apply privacy-first, security-aware, and governance-aligned practices for regulated, sensitive, and operationally critical data. Design and implement data quality checks, validation rules, anomaly detection, schema expectations, alerting, and operational monitoring. Ensure production pipelines and services are supportable, observable, documented, recoverable, and aligned with business continuity needs. Drive incident response and continuous improvement for data platform and pipeline issues, including root cause analysis and preventative remediation. Balance innovation with reliability, compliance, privacy, cost discipline, and operational usefulness. Required Qualifications: 10+ years of professional experience in data engineering . click apply for full job details
09/15/2026
Full time
Job Description Job Description About Medical Guardian: Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we are redefining what it means to age confidently and independently. We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose. Mission: This role is focused on building and leading the data engineering foundation that powers real-time decisioning, operational applications, analytics, ML/AI model development, and data services across Medical Guardian. The Principal Data Engineer will own the design, delivery, and maturity of production-grade data pipelines and data platforms, with a primary emphasis on real-time streaming, IoT telemetry, Databricks, Azure, data services for APIs and microservices, and reliable data products for downstream consumption. Role Summary: We are looking for a Principal Data Engineer to serve as a hands-on technical and people leader for data engineering, data platform architecture, real-time streaming, and production data services. This role will focus on designing, building, operating, and improving data pipelines and data products while also bringing principal-level judgment to architecture, stakeholder shaping, delivery priorities, team management, and production readiness. This is a hands-on engineering leadership role first. The ideal candidate should be comfortable spending significant time working directly with Databricks, Spark, SQL, Python/PySpark, Azure services, streaming architectures, data quality frameworks, pipeline automation, CI/CD, and production troubleshooting. They should also be able to operate with the maturity of a principal-level leader: shaping unclear requirements, making pragmatic technical decisions, managing and mentoring engineers, and driving work forward without waiting for perfect specifications. This is a fast-moving, startup-like environment. Requirements may be incomplete, priorities may evolve, and the right candidate will help create clarity while building quickly. We need someone who can move from ambiguous business need to reliable data capability with urgency, discipline, and ownership. Stakeholder shaping is a critical part of this role. The Principal Data Engineer should be able to work directly with business, product, software engineering, analytics, ML/AI, operations, and leadership stakeholders to define what data needs to exist, how it should be consumed, what production guarantees are required, and how success should be measured. A background in commercial software, SaaS, digital products, healthtech, fintech, IoT, data platforms, or other product-driven environments is strongly preferred. We want someone who understands that data pipelines and data services are not just technical artifacts. They are product capabilities that support real users, real workflows, operational decisions, ML/AI systems, APIs, analytics, and measurable business outcomes. Key Responsibilities: Hands-On Data Engineering and Platform Development Design, build, optimize, and operate production-grade batch and streaming data pipelines on Azure and Databricks, with a primary focus on real-time IoT and telemetry use cases within a Medallion architecture. Develop ETL/ELT workflows to ingest, transform, validate, and serve large volumes of structured, semi-structured, unstructured, and streaming data. Build and maintain reliable data products, data services, APIs, and microservices that support operational applications, analytics, software engineering, and ML/AI teams. Use Python, PySpark, Spark SQL, SQL, Delta Lake, Databricks Workflows, CI/CD, and related tools to build maintainable, testable, and observable data systems. Troubleshoot complex production pipeline issues across Databricks, Azure, streaming systems, APIs, and source systems, including root cause analysis, corrective action, and prevention planning. Move quickly from rough business need to prototype, pilot, and production-ready data capability while maintaining appropriate engineering discipline. Real-Time Streaming, IoT Telemetry, and Operational Data Services Lead the design and delivery of real-time streaming ingestion and processing patterns for connected medical device telemetry, event data, and operational data feeds. Implement streaming solutions using Azure Event Hubs, Azure Stream Analytics, Databricks, Delta Lake, and related Azure integration patterns. Design cost-effective throughput, partitioning, delivery, retention, and replay strategies for high-volume event and telemetry workloads. Create consumption patterns that support APIs, microservices, operational applications, near-real-time decisioning, analytics, and ML/AI use cases. Define reliability, latency, quality, observability, and supportability expectations for production streaming systems. Databricks, Lakehouse, and Data Platform Architecture Set direction for Databricks-based data engineering patterns, including Medallion architecture, Delta Lake, Spark optimization, data modeling, data quality, and reusable pipeline design. Optimize production Databricks pipelines using PySpark, Spark SQL, Delta Lake, partitioning strategies, caching, shuffle optimization, cluster/job configuration, and cost-aware design. Establish practical standards for pipeline structure, code organization, testing, deployment, monitoring, documentation, and ownership. Partner with data platform, security, infrastructure, and engineering teams to ensure the data platform is scalable, secure, reliable, and aligned with enterprise architecture. Make pragmatic architecture tradeoffs between speed, durability, cost, governance, performance, and downstream business impact. Stakeholder Shaping and Cross-Functional Partnership Work directly with business, product, analytics, ML/AI, operations, software engineering, and leadership stakeholders to clarify what data is needed, why it matters, how it will be used, and what success looks like. Translate ambiguous business needs into concrete data requirements, data product definitions, architecture options, delivery priorities, and implementation plans. Ask practical questions early: who will use the data, what decision or workflow does it support, what latency and quality are required, what happens if the data is wrong or late, and how will we know the capability is creating value? Help the organization avoid becoming a data ticket factory by shaping solutions, not just executing requests. Communicate architecture decisions, tradeoffs, risks, dependencies, and delivery options clearly to technical and non-technical stakeholders. Team Management and Principal-Level Technical Leadership Manage, mentor, and develop data engineers, providing clear expectations, technical guidance, prioritization support, feedback, and accountability. Provide technical leadership through hands-on example, strong engineering judgment, clear recommendations, and pragmatic decision-making. Lead design reviews, code reviews, production readiness reviews, incident reviews, and architecture discussions across data engineering initiatives. Establish and improve engineering standards for data quality, testing, CI/CD, observability, documentation, runbooks, cost management, privacy, and security. Proactively identify platform risks, data gaps, unclear ownership, operational weaknesses, and opportunities to improve reliability, scalability, and delivery speed. Influence without relying only on formal authority by building trust, framing tradeoffs, and helping cross-functional teams get to decisions. ML/AI, Analytics, and GenAI Enablement Partner with ML engineers, data scientists, analytics engineers, and analysts to deliver reliable data pipelines, feature pipelines, training datasets, scoring inputs, and feedback loops. Support the data foundation for predictive models, risk scores, operational decisioning, GenAI workflows, RAG, document intelligence, summarization, and AI-enabled automation. Help define data contracts, model-ready datasets, feature definitions, lineage, and monitoring expectations for ML/AI and analytics use cases. Ensure downstream consumers understand the meaning, freshness, quality, limitations, and appropriate use of the data products they depend on. Governance, Data Quality, Security, and Production Operations Apply privacy-first, security-aware, and governance-aligned practices for regulated, sensitive, and operationally critical data. Design and implement data quality checks, validation rules, anomaly detection, schema expectations, alerting, and operational monitoring. Ensure production pipelines and services are supportable, observable, documented, recoverable, and aligned with business continuity needs. Drive incident response and continuous improvement for data platform and pipeline issues, including root cause analysis and preventative remediation. Balance innovation with reliability, compliance, privacy, cost discipline, and operational usefulness. Required Qualifications: 10+ years of professional experience in data engineering . click apply for full job details
Senior Workday HRIS Reporting analyst
Twenty80 LLC Raleigh, North Carolina
Role Summary A large enterprise organization with a mature Workday environment is seeking a Senior Workday HRIS Reporting Analyst to support the design, development, and optimization of Workday Reporting and Workday Prism Analytics solutions. This role is responsible for designing, building, testing, and maintaining enterprise Workday reports, dashboards, and analytics while ensuring data accuracy, system performance, and compliance with organizational reporting standards. The position partners closely with HR, Payroll, Finance, IT, and business stakeholders to deliver scalable reporting solutions and actionable insights that support strategic decision-making. The ideal candidate brings deep expertise in Workday Reporting, hands-on Workday Prism Analytics experience, strong analytical skills, and the ability to translate complex business requirements into user-friendly reporting solutions. Key Responsibilities Workday Reporting & Analytics Design, build, test, and maintain Workday reports, including: Advanced Reports Matrix Reports Composite Reports Custom Reports utilizing Calculated Fields Develop and maintain Dashboards, Discovery Boards, Worksheets, and BIRT reports. Translate business requirements into scalable, user-friendly reporting and analytics solutions. Build and maintain calculated fields, report prompts, and reporting logic to support business needs. Optimize report performance, usability, and consistency across the Workday environment. Workday Prism Analytics Develop and support Workday Prism Analytics solutions for enterprise reporting and data visualization. Build, maintain, and enhance multiple Prism use cases within production environments. Support data preparation, transformation, and visualization for business reporting initiatives. Collaborate with stakeholders to identify opportunities for advanced analytics and reporting improvements. Reporting, Data Management & Governance Partner with HR, Payroll, Finance, Benefits, and IT teams to gather reporting requirements and deliver actionable insights. Ensure data accuracy, consistency, and integrity across Workday reporting solutions. Maintain compliance with Workday security roles, governance standards, and enterprise reporting policies. Support regulatory, audit, and compliance reporting requirements, including internal audits and workforce reporting. Promote reporting standards, data governance best practices, and self-service analytics. System Support & Continuous Improvement Troubleshoot reporting issues, perform root-cause analysis, and recommend long-term solutions. Support Workday releases by performing impact analysis, testing, and implementing reporting enhancements. Create documentation, job aids, and user training materials. Provide ongoing support for internal reporting requests and dashboard development. Identify opportunities to improve reporting efficiency, automation, and user experience. Required Qualifications Bachelor's degree or equivalent combination of education and experience. 5+ years of experience supporting HRIS, Analytics, HR, Finance, Information Systems, or a related field. Strong hands-on experience designing, building, testing, and maintaining Workday reports. Extensive experience with Workday Prism Analytics, including creating and supporting multiple production use cases. 2+ years of experience developing custom Workday reports using: Report Writer Calculated Fields Dashboards Advanced Excel Strong expertise with: Advanced Reports Matrix Reports Composite Reports Custom Reports Calculated Fields Experience working with Discovery Boards, Worksheets, and BIRT reporting. Solid understanding of Workday business processes, data structures, and reporting architecture. Experience optimizing report performance and supporting enterprise reporting standards. Strong analytical, troubleshooting, and problem-solving skills. Ability to communicate technical concepts effectively to both technical and non-technical stakeholders. Experience handling sensitive and confidential employee data. Ability to manage multiple priorities in a fast-paced enterprise environment. Preferred Qualifications Workday Pro Reporting Certification. Workday Prism Analytics Certification. Experience supporting Workday HCM, Payroll, and Benefits modules. Experience with Discovery Boards and modern data visualization best practices. Familiarity with enterprise data governance, privacy, and security principles. Experience supporting large-scale Workday environments with multiple tenants. Working knowledge of BIRT report development. Compensation & Work Model Employment Type: Direct-hire, full-time Work Model: (Hybrid/Remote/Onsite to be confirmed) Relocation: (If applicable) Visa Sponsorship: (To be confirmed) Work Authorization: Must be legally authorized to work in the United States. Suggested Pre-Screen Questions Workday Prism Analytics Can you describe your experience with Workday Prism Analytics ? Approximately how many Prism use cases have you supported in a production environment? How was the Prism data transformed, analyzed, or visualized for the business? Workday Reporting What types of Workday reports have you built, and which business functions did you support (HR, Payroll, Finance, Benefits, etc.)? Tell me about the most complex report you've developed in Workday. Technical Knowledge If you need to modify a standard Workday report, what is the recommended approach? Expected Answer: Copy the Standard Report to a Custom Report. What calculated field type would you use to retrieve data from a related business object? Expected Answer: Lookup Related Value (LRV). How would you verify whether a user has access to a report field or data source? Expected Answer: View Security for Security Item. Additional Technical Experience What experience do you have with Discovery Boards , Worksheets , or BIRT reporting ? Have you participated in Workday release testing or reporting enhancements? How do you troubleshoot report performance or data discrepancies in Workday? This version follows the same structure and level of detail as your Workday Technology Manager template while anonymizing company-specific language, improving readability, and emphasizing the primary focus of the role: Workday Reporting , Workday Prism Analytics , and BIRT reporting .
09/15/2026
Role Summary A large enterprise organization with a mature Workday environment is seeking a Senior Workday HRIS Reporting Analyst to support the design, development, and optimization of Workday Reporting and Workday Prism Analytics solutions. This role is responsible for designing, building, testing, and maintaining enterprise Workday reports, dashboards, and analytics while ensuring data accuracy, system performance, and compliance with organizational reporting standards. The position partners closely with HR, Payroll, Finance, IT, and business stakeholders to deliver scalable reporting solutions and actionable insights that support strategic decision-making. The ideal candidate brings deep expertise in Workday Reporting, hands-on Workday Prism Analytics experience, strong analytical skills, and the ability to translate complex business requirements into user-friendly reporting solutions. Key Responsibilities Workday Reporting & Analytics Design, build, test, and maintain Workday reports, including: Advanced Reports Matrix Reports Composite Reports Custom Reports utilizing Calculated Fields Develop and maintain Dashboards, Discovery Boards, Worksheets, and BIRT reports. Translate business requirements into scalable, user-friendly reporting and analytics solutions. Build and maintain calculated fields, report prompts, and reporting logic to support business needs. Optimize report performance, usability, and consistency across the Workday environment. Workday Prism Analytics Develop and support Workday Prism Analytics solutions for enterprise reporting and data visualization. Build, maintain, and enhance multiple Prism use cases within production environments. Support data preparation, transformation, and visualization for business reporting initiatives. Collaborate with stakeholders to identify opportunities for advanced analytics and reporting improvements. Reporting, Data Management & Governance Partner with HR, Payroll, Finance, Benefits, and IT teams to gather reporting requirements and deliver actionable insights. Ensure data accuracy, consistency, and integrity across Workday reporting solutions. Maintain compliance with Workday security roles, governance standards, and enterprise reporting policies. Support regulatory, audit, and compliance reporting requirements, including internal audits and workforce reporting. Promote reporting standards, data governance best practices, and self-service analytics. System Support & Continuous Improvement Troubleshoot reporting issues, perform root-cause analysis, and recommend long-term solutions. Support Workday releases by performing impact analysis, testing, and implementing reporting enhancements. Create documentation, job aids, and user training materials. Provide ongoing support for internal reporting requests and dashboard development. Identify opportunities to improve reporting efficiency, automation, and user experience. Required Qualifications Bachelor's degree or equivalent combination of education and experience. 5+ years of experience supporting HRIS, Analytics, HR, Finance, Information Systems, or a related field. Strong hands-on experience designing, building, testing, and maintaining Workday reports. Extensive experience with Workday Prism Analytics, including creating and supporting multiple production use cases. 2+ years of experience developing custom Workday reports using: Report Writer Calculated Fields Dashboards Advanced Excel Strong expertise with: Advanced Reports Matrix Reports Composite Reports Custom Reports Calculated Fields Experience working with Discovery Boards, Worksheets, and BIRT reporting. Solid understanding of Workday business processes, data structures, and reporting architecture. Experience optimizing report performance and supporting enterprise reporting standards. Strong analytical, troubleshooting, and problem-solving skills. Ability to communicate technical concepts effectively to both technical and non-technical stakeholders. Experience handling sensitive and confidential employee data. Ability to manage multiple priorities in a fast-paced enterprise environment. Preferred Qualifications Workday Pro Reporting Certification. Workday Prism Analytics Certification. Experience supporting Workday HCM, Payroll, and Benefits modules. Experience with Discovery Boards and modern data visualization best practices. Familiarity with enterprise data governance, privacy, and security principles. Experience supporting large-scale Workday environments with multiple tenants. Working knowledge of BIRT report development. Compensation & Work Model Employment Type: Direct-hire, full-time Work Model: (Hybrid/Remote/Onsite to be confirmed) Relocation: (If applicable) Visa Sponsorship: (To be confirmed) Work Authorization: Must be legally authorized to work in the United States. Suggested Pre-Screen Questions Workday Prism Analytics Can you describe your experience with Workday Prism Analytics ? Approximately how many Prism use cases have you supported in a production environment? How was the Prism data transformed, analyzed, or visualized for the business? Workday Reporting What types of Workday reports have you built, and which business functions did you support (HR, Payroll, Finance, Benefits, etc.)? Tell me about the most complex report you've developed in Workday. Technical Knowledge If you need to modify a standard Workday report, what is the recommended approach? Expected Answer: Copy the Standard Report to a Custom Report. What calculated field type would you use to retrieve data from a related business object? Expected Answer: Lookup Related Value (LRV). How would you verify whether a user has access to a report field or data source? Expected Answer: View Security for Security Item. Additional Technical Experience What experience do you have with Discovery Boards , Worksheets , or BIRT reporting ? Have you participated in Workday release testing or reporting enhancements? How do you troubleshoot report performance or data discrepancies in Workday? This version follows the same structure and level of detail as your Workday Technology Manager template while anonymizing company-specific language, improving readability, and emphasizing the primary focus of the role: Workday Reporting , Workday Prism Analytics , and BIRT reporting .
ITSM and Agile Work Transformation Consultant
TRC Talent Solutions Tucker, Georgia
Job Description Job Description Client Overview: Our client is seeking a senior-level Service Desk professional to play a critical role in both end-user support and IT service management platform administration. This position offers a unique opportunity to help shape and optimize the organization's Freshservice environment while supporting high-visibility customers and driving ITSM process improvements. Overview: The Senior Service Desk Analyst / Freshservice Administrator will serve as a technical escalation point for complex support issues while leading the configuration, administration, and continuous improvement of the Freshservice platform. This role combines hands-on technical troubleshooting with ITSM platform ownership to improve service delivery, operational efficiency, and user experience. Summary: We are seeking a highly experienced Service Desk professional with deep technical support expertise and direct Freshservice administration experience. The ideal candidate will be comfortable supporting executives and critical business users, resolving complex technical issues, and designing scalable ITSM processes within Freshservice. Success in this role requires a strong customer-service mindset, technical troubleshooting skills, and the ability to translate operational requirements into effective workflows, automations, and service management solutions. Responsibilities: Serve as a senior escalation point for complex endpoint, Microsoft 365, mobility, application, and connectivity-related support issues. Provide executive and VIP support while maintaining exceptional customer service and communication. Lead major incident communications and coordinate issue resolution across internal teams. Administer, configure, and enhance the Freshservice ITSM platform to support business and operational requirements. Design and maintain service catalogs, request workflows, approval processes, SLAs, and portal experiences. Develop and manage workflow automations to improve efficiency and service delivery. Configure and maintain reporting, dashboards, metrics, and knowledge management resources within Freshservice. Support and improve ITSM processes across Incident, Request, Problem, Change, Asset Management, and CMDB functions. Maintain CMDB integrity and promote strong data governance practices. Partner with stakeholders to translate operational needs into scalable Freshservice solutions. Support integrations between Freshservice and enterprise systems, including identity management, endpoint management, collaboration tools, and related platforms. Analyze support trends, recurring issues, and platform data to identify continuous improvement opportunities. Develop recommendations that improve workflows, reduce support volume, and enhance the customer experience. Coach Service Desk team members on process adoption, ticket quality, and consistent ITSM execution. Participate in platform implementation, administration, and enhancement projects. Qualifications: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred; equivalent experience will be considered. 5+ years of progressive IT support or Service Desk experience in enterprise environments. Strong experience troubleshooting Windows endpoints, Microsoft 365, mobility platforms, business applications, networking, and connectivity issues. Demonstrated Freshservice administration experience, including platform configuration and ongoing support. Experience designing and managing service catalogs, workflows, automations, approvals, SLAs, dashboards, reports, and knowledge bases within Freshservice. Strong understanding of ITSM processes, including Incident, Request, Problem, Change, Asset Management, and CMDB administration. Experience with CMDB governance, asset management, and data quality best practices. Experience supporting executive and VIP users in high-visibility environments. Ability to own escalations and lead communication during major incidents. Experience integrating ITSM platforms with identity management, endpoint management, collaboration, and business systems preferred. Working knowledge of APIs, integrations, and automation technologies preferred. Strong analytical, troubleshooting, and problem-solving skills. Excellent verbal and written communication skills. Experience utilizing service metrics and operational reporting to drive continuous improvement initiatives. ITIL Foundation certification preferred. Experience implementing or enhancing Freshservice environments strongly preferred. No travel requirements specified. TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner while connecting talented professionals with opportunities to grow their careers.
09/15/2026
Full time
Job Description Job Description Client Overview: Our client is seeking a senior-level Service Desk professional to play a critical role in both end-user support and IT service management platform administration. This position offers a unique opportunity to help shape and optimize the organization's Freshservice environment while supporting high-visibility customers and driving ITSM process improvements. Overview: The Senior Service Desk Analyst / Freshservice Administrator will serve as a technical escalation point for complex support issues while leading the configuration, administration, and continuous improvement of the Freshservice platform. This role combines hands-on technical troubleshooting with ITSM platform ownership to improve service delivery, operational efficiency, and user experience. Summary: We are seeking a highly experienced Service Desk professional with deep technical support expertise and direct Freshservice administration experience. The ideal candidate will be comfortable supporting executives and critical business users, resolving complex technical issues, and designing scalable ITSM processes within Freshservice. Success in this role requires a strong customer-service mindset, technical troubleshooting skills, and the ability to translate operational requirements into effective workflows, automations, and service management solutions. Responsibilities: Serve as a senior escalation point for complex endpoint, Microsoft 365, mobility, application, and connectivity-related support issues. Provide executive and VIP support while maintaining exceptional customer service and communication. Lead major incident communications and coordinate issue resolution across internal teams. Administer, configure, and enhance the Freshservice ITSM platform to support business and operational requirements. Design and maintain service catalogs, request workflows, approval processes, SLAs, and portal experiences. Develop and manage workflow automations to improve efficiency and service delivery. Configure and maintain reporting, dashboards, metrics, and knowledge management resources within Freshservice. Support and improve ITSM processes across Incident, Request, Problem, Change, Asset Management, and CMDB functions. Maintain CMDB integrity and promote strong data governance practices. Partner with stakeholders to translate operational needs into scalable Freshservice solutions. Support integrations between Freshservice and enterprise systems, including identity management, endpoint management, collaboration tools, and related platforms. Analyze support trends, recurring issues, and platform data to identify continuous improvement opportunities. Develop recommendations that improve workflows, reduce support volume, and enhance the customer experience. Coach Service Desk team members on process adoption, ticket quality, and consistent ITSM execution. Participate in platform implementation, administration, and enhancement projects. Qualifications: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred; equivalent experience will be considered. 5+ years of progressive IT support or Service Desk experience in enterprise environments. Strong experience troubleshooting Windows endpoints, Microsoft 365, mobility platforms, business applications, networking, and connectivity issues. Demonstrated Freshservice administration experience, including platform configuration and ongoing support. Experience designing and managing service catalogs, workflows, automations, approvals, SLAs, dashboards, reports, and knowledge bases within Freshservice. Strong understanding of ITSM processes, including Incident, Request, Problem, Change, Asset Management, and CMDB administration. Experience with CMDB governance, asset management, and data quality best practices. Experience supporting executive and VIP users in high-visibility environments. Ability to own escalations and lead communication during major incidents. Experience integrating ITSM platforms with identity management, endpoint management, collaboration, and business systems preferred. Working knowledge of APIs, integrations, and automation technologies preferred. Strong analytical, troubleshooting, and problem-solving skills. Excellent verbal and written communication skills. Experience utilizing service metrics and operational reporting to drive continuous improvement initiatives. ITIL Foundation certification preferred. Experience implementing or enhancing Freshservice environments strongly preferred. No travel requirements specified. TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner while connecting talented professionals with opportunities to grow their careers.

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