Job Description Job Description Application Engineer Rotational Workholding About SCHUNK At SCHUNK, we are passionate about shaping the future of automation, clamping technology, and precision engineering. As a global technology leader, we develop innovative solutions that help our customers improve productivity, efficiency, and reliability. Built on generations of expertise and a commitment to continuous improvement, SCHUNK products are recognized worldwide for their quality, performance, and innovation. We believe in growing together as a team and striving every day to deliver exceptional results for our customers and partners. Key Responsibilities Manage the complete customer quotation and order lifecycle for custom and specialty-engineered components. Prepare and deliver customer quotations, proposals, and sales orders in a timely and accurate manner. Review customer specifications, drawings, models, and application requirements to develop effective technical solutions. Interpret engineering drawings and technical documentation to ensure customer requirements are clearly understood and communicated. Collaborate with customers and SCHUNK Design Engineering teams to develop design specifications, drawings, and custom solutions. Coordinate prototype development, testing, and application support, ensuring final designs meet customer expectations, quality standards, and performance requirements. Track and follow up on quotations, opportunities, and sales orders to support business growth and customer satisfaction. Develop and manage project timelines, coordinating design, production, and delivery activities with internal teams and manufacturing facilities. Monitor order progress, proactively addressing production, scheduling, or delivery challenges to meet customer and business objectives. Provide technical support, product training, and application guidance to customers, distributors, and internal sales teams through webinars, virtual meetings, and onsite visits. Deliver exceptional customer service through phone, email, and onsite support. Enter and manage customer quotations and sales orders within SAP, ensuring accurate documentation and order tracking. Identify, troubleshoot, and resolve customer concerns, technical issues, and product delivery challenges. Support Technical Specialists and Customer Service Representatives as needed to ensure seamless customer support and business continuity. Partner cross-functionally with Toolholding, Workholding, Automation Components, Production, Sales, and Marketing teams on customer projects, trade shows, product launches, and internal initiatives. Contribute to continuous improvement efforts that enhance customer experience, operational efficiency, and business performance. Travel up to 5% as required for customer visits, training, trade shows, and business meetings. Required Qualifications Bachelor's degree in Engineering, Manufacturing Technology, or a related technical field, or equivalent technical training and hands-on experience in CNC machining, metal cutting, workholding, fixturing, or toolholding applications. Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment. Working knowledge of Microsoft Office applications and familiarity with CAD/CAM software, 3D models, and STEP files. Ability and willingness to learn and effectively use internal business systems, including ERP and CRM platforms. Strong verbal and written communication skills with the ability to explain technical concepts to customers, distributors, sales personnel, engineers, and other stakeholders. Ability to read and interpret technical drawings, engineering specifications, operating instructions, maintenance manuals, and other technical documentation. Strong analytical and problem-solving skills with the ability to troubleshoot issues and identify practical solutions. Self-motivated and customer-focused, with the ability to work independently and as part of a team. Ability to collaborate effectively with Engineering, Customer Service, Operations, Production, and Sales teams to support customer and business objectives. Internship, co-op, academic project, or hands-on manufacturing experience is a plus. Core Values & Operating Principles At SCHUNK, our culture is built on innovation, accountability, collaboration, and continuous improvement. We seek team members who embrace ownership, deliver excellence, and help advance our position as a global technology leader in toolholding, workholding, gripping technology, and automation. 1. Solution-Oriented Mindset We focus on possibilities rather than obstacles. We approach challenges with creativity, resourcefulness, and a commitment to finding solutions that move our customers and organization forward. 2. Move It Forward Progress requires action. Every conversation, project, and initiative should result in clear next steps, ownership, and accountability. 3. Excellence in Execution We take pride in the quality of our work. Whether serving a customer, developing a solution, or collaborating internally, we deliver with precision, professionalism, and attention to detail. 4. Urgency with Purpose We respond quickly, prioritize effectively, and focus our efforts on activities that create the greatest value for our customers and business. 5. Intentional and Decisive We communicate clearly, plan thoughtfully, and make informed decisions. When circumstances change, we adapt quickly and continuously improve. 6. Collaborative and Respectful We value diverse perspectives and treat colleagues, customers, and partners with professionalism and respect. Success is achieved through teamwork, trust, and mutual support. Benefits SCHUNK offers a competitive compensation and benefits package designed to support the health, well-being, and financial security of our employees and their families. Medical Insurance: Comprehensive health coverage with SCHUNK paying 100% of employee premiums and approximately 85% of dependent coverage. Dental & Vision Insurance: Optional group plans available for employees and eligible dependents. Life & Disability Insurance: Company-paid life insurance and long-term disability coverage. 401(k) Retirement Plan: Company match of 50% on employee contributions up to 6% of eligible earnings. Paid Time Off (PTO): Generous paid time off package to support work-life balance. Paid Vacation: Vacation benefits that increase with tenure. Professional Development: Opportunities for technical training, product education, and career growth within a global organization.
10/30/2026
Full time
Job Description Job Description Application Engineer Rotational Workholding About SCHUNK At SCHUNK, we are passionate about shaping the future of automation, clamping technology, and precision engineering. As a global technology leader, we develop innovative solutions that help our customers improve productivity, efficiency, and reliability. Built on generations of expertise and a commitment to continuous improvement, SCHUNK products are recognized worldwide for their quality, performance, and innovation. We believe in growing together as a team and striving every day to deliver exceptional results for our customers and partners. Key Responsibilities Manage the complete customer quotation and order lifecycle for custom and specialty-engineered components. Prepare and deliver customer quotations, proposals, and sales orders in a timely and accurate manner. Review customer specifications, drawings, models, and application requirements to develop effective technical solutions. Interpret engineering drawings and technical documentation to ensure customer requirements are clearly understood and communicated. Collaborate with customers and SCHUNK Design Engineering teams to develop design specifications, drawings, and custom solutions. Coordinate prototype development, testing, and application support, ensuring final designs meet customer expectations, quality standards, and performance requirements. Track and follow up on quotations, opportunities, and sales orders to support business growth and customer satisfaction. Develop and manage project timelines, coordinating design, production, and delivery activities with internal teams and manufacturing facilities. Monitor order progress, proactively addressing production, scheduling, or delivery challenges to meet customer and business objectives. Provide technical support, product training, and application guidance to customers, distributors, and internal sales teams through webinars, virtual meetings, and onsite visits. Deliver exceptional customer service through phone, email, and onsite support. Enter and manage customer quotations and sales orders within SAP, ensuring accurate documentation and order tracking. Identify, troubleshoot, and resolve customer concerns, technical issues, and product delivery challenges. Support Technical Specialists and Customer Service Representatives as needed to ensure seamless customer support and business continuity. Partner cross-functionally with Toolholding, Workholding, Automation Components, Production, Sales, and Marketing teams on customer projects, trade shows, product launches, and internal initiatives. Contribute to continuous improvement efforts that enhance customer experience, operational efficiency, and business performance. Travel up to 5% as required for customer visits, training, trade shows, and business meetings. Required Qualifications Bachelor's degree in Engineering, Manufacturing Technology, or a related technical field, or equivalent technical training and hands-on experience in CNC machining, metal cutting, workholding, fixturing, or toolholding applications. Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment. Working knowledge of Microsoft Office applications and familiarity with CAD/CAM software, 3D models, and STEP files. Ability and willingness to learn and effectively use internal business systems, including ERP and CRM platforms. Strong verbal and written communication skills with the ability to explain technical concepts to customers, distributors, sales personnel, engineers, and other stakeholders. Ability to read and interpret technical drawings, engineering specifications, operating instructions, maintenance manuals, and other technical documentation. Strong analytical and problem-solving skills with the ability to troubleshoot issues and identify practical solutions. Self-motivated and customer-focused, with the ability to work independently and as part of a team. Ability to collaborate effectively with Engineering, Customer Service, Operations, Production, and Sales teams to support customer and business objectives. Internship, co-op, academic project, or hands-on manufacturing experience is a plus. Core Values & Operating Principles At SCHUNK, our culture is built on innovation, accountability, collaboration, and continuous improvement. We seek team members who embrace ownership, deliver excellence, and help advance our position as a global technology leader in toolholding, workholding, gripping technology, and automation. 1. Solution-Oriented Mindset We focus on possibilities rather than obstacles. We approach challenges with creativity, resourcefulness, and a commitment to finding solutions that move our customers and organization forward. 2. Move It Forward Progress requires action. Every conversation, project, and initiative should result in clear next steps, ownership, and accountability. 3. Excellence in Execution We take pride in the quality of our work. Whether serving a customer, developing a solution, or collaborating internally, we deliver with precision, professionalism, and attention to detail. 4. Urgency with Purpose We respond quickly, prioritize effectively, and focus our efforts on activities that create the greatest value for our customers and business. 5. Intentional and Decisive We communicate clearly, plan thoughtfully, and make informed decisions. When circumstances change, we adapt quickly and continuously improve. 6. Collaborative and Respectful We value diverse perspectives and treat colleagues, customers, and partners with professionalism and respect. Success is achieved through teamwork, trust, and mutual support. Benefits SCHUNK offers a competitive compensation and benefits package designed to support the health, well-being, and financial security of our employees and their families. Medical Insurance: Comprehensive health coverage with SCHUNK paying 100% of employee premiums and approximately 85% of dependent coverage. Dental & Vision Insurance: Optional group plans available for employees and eligible dependents. Life & Disability Insurance: Company-paid life insurance and long-term disability coverage. 401(k) Retirement Plan: Company match of 50% on employee contributions up to 6% of eligible earnings. Paid Time Off (PTO): Generous paid time off package to support work-life balance. Paid Vacation: Vacation benefits that increase with tenure. Professional Development: Opportunities for technical training, product education, and career growth within a global organization.
Job Description Job Description Job Title: Field Application Engineer Location: Leetsdale, PA Type: Direct Hire Compensation: $67,000.00 Work Model: Onsite - onsite Responsibilities Install, troubleshoot, and repair equipment or systems in line with technical specifications and safety requirements Carry out routine maintenance and inspections to keep equipment running at peak performance Diagnose technical problems and identify effective solutions Support customers with technical guidance related to equipment operation and repair Keep accurate documentation of service visits, repairs performed, and parts consumed Adhere to applicable industry regulations and internal procedures Coordinate with customers and internal teams throughout the service process Support assembly operations and routine testing of products deployed in field applications Partner with product and sales teams to resolve field issues, clarify customer needs, and supply technical product information Requirements Bachelor's Degree in Engineering (Mechanical, Industrial, or Electrical) required Minimum two (2) years of experience in field service, maintenance, or equipment installation required Experience with hydraulic systems preferred Proficiency with hand and power tools required Minimum two (2) years of experience with Microsoft Office (Excel, Word, PowerPoint) required Knowledge of fluid power systems preferred Manufacturing environment experience preferred Demonstrated ability to troubleshoot mechanical and electrical systems required Solid mechanical and electrical aptitude required Strong analytical and problem-solving capability required Capable of managing workload independently required Familiarity with hydraulic filtration systems and fluid power components preferred Experience with diagnostic tools and software preferred Valid driver's license required Valid passport preferred Certified Fluid Power - Hydraulic Specialist certification preferred; willingness to obtain required Regular travel required (including driving), with overnight travel 2-3 nights per week System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pgh
10/30/2026
Full time
Job Description Job Description Job Title: Field Application Engineer Location: Leetsdale, PA Type: Direct Hire Compensation: $67,000.00 Work Model: Onsite - onsite Responsibilities Install, troubleshoot, and repair equipment or systems in line with technical specifications and safety requirements Carry out routine maintenance and inspections to keep equipment running at peak performance Diagnose technical problems and identify effective solutions Support customers with technical guidance related to equipment operation and repair Keep accurate documentation of service visits, repairs performed, and parts consumed Adhere to applicable industry regulations and internal procedures Coordinate with customers and internal teams throughout the service process Support assembly operations and routine testing of products deployed in field applications Partner with product and sales teams to resolve field issues, clarify customer needs, and supply technical product information Requirements Bachelor's Degree in Engineering (Mechanical, Industrial, or Electrical) required Minimum two (2) years of experience in field service, maintenance, or equipment installation required Experience with hydraulic systems preferred Proficiency with hand and power tools required Minimum two (2) years of experience with Microsoft Office (Excel, Word, PowerPoint) required Knowledge of fluid power systems preferred Manufacturing environment experience preferred Demonstrated ability to troubleshoot mechanical and electrical systems required Solid mechanical and electrical aptitude required Strong analytical and problem-solving capability required Capable of managing workload independently required Familiarity with hydraulic filtration systems and fluid power components preferred Experience with diagnostic tools and software preferred Valid driver's license required Valid passport preferred Certified Fluid Power - Hydraulic Specialist certification preferred; willingness to obtain required Regular travel required (including driving), with overnight travel 2-3 nights per week System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pgh
Job Description Job Description Description: On-site in Aberdeen Proving Ground, MD Schedule: 4x10 work schedule (every Friday off) Our client seeks a DevSecOps Configuration Management Specialist to provide functional and empirical analysis related to software configuration management plans and procedures. The role is on-site at APG with a 4x10 schedule with Fridays off. The specialist will support configuration control, quality assurance, software release processes, and process improvement within DEVSECOPS and Agile environments. Due to federal security clearance requirements, applicant must be a United States Citizen with an active Secret clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65.00 to $75.00/hr. w2 JN -99 Responsibilities: Provide functional and empirical analysis related to software configuration management (CM) plans and procedures. Write CM Plans and audit software change procedures, software development, software testing, and software documentation to verify compliance with CM plans and procedures. Participate in design reviews, configuration audits, and evaluations of software products to ensure identification, control, and status accounting of the software baseline for each system. Work on code management, audits, baseline identification, and preparation and control of documentation for software projects. Utilize configuration management tools and scripting including JIRA, Puppet, Confluence, and GitHub. Implement CM processes in DEVSECOPS and Agile development environments. Serve as a Configuration Manager and Quality Assurance Specialist. Establish and assist in implementing CM, QA, and software license management processes. Lead and support Configuration Control Boards and Engineering Review Boards. Collaborate with Project Lead, Technical Leads, and Domain Team Leads on resource management planning meetings. Maintain configuration control of SOPs and other branch or organizational documentation for standardization. Implement CM processes in DEVSECOPS, Agile, and CI/CD environments using CM tools. Establish and maintain procedures to initiate, record, review, approve, and track baseline modification requests. Maintain a configuration management library or repository for baseline products. Support software release processes and use of CM tools. Support innovation and process improvement efforts. Review and interpret command policies and guidelines for data and system security including DISA STIGs in support of IAVA and full releases. Conduct QA assessments on internal and external products to ensure stakeholder needs are met. Conduct After Action Reviews and develop After Action Reports for scheduled and rapid electronic warfare events. Capture, document, and incorporate lessons learned into organizational processes. Perform other CM and QA tasks as directed by the CM Team Lead. Experience Requirements: Two years of relevant experience within the last four years. Hands-on experience with JIRA, Puppet, Confluence, GitHub, and scripting. Experience implementing CM in DEVSECOPS, Agile, and CI/CD environments. Experience leading or supporting CCBs and ERBs. Experience with DISA STIGs and IAVA support. Active Secret clearance. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
10/30/2026
Full time
Job Description Job Description Description: On-site in Aberdeen Proving Ground, MD Schedule: 4x10 work schedule (every Friday off) Our client seeks a DevSecOps Configuration Management Specialist to provide functional and empirical analysis related to software configuration management plans and procedures. The role is on-site at APG with a 4x10 schedule with Fridays off. The specialist will support configuration control, quality assurance, software release processes, and process improvement within DEVSECOPS and Agile environments. Due to federal security clearance requirements, applicant must be a United States Citizen with an active Secret clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65.00 to $75.00/hr. w2 JN -99 Responsibilities: Provide functional and empirical analysis related to software configuration management (CM) plans and procedures. Write CM Plans and audit software change procedures, software development, software testing, and software documentation to verify compliance with CM plans and procedures. Participate in design reviews, configuration audits, and evaluations of software products to ensure identification, control, and status accounting of the software baseline for each system. Work on code management, audits, baseline identification, and preparation and control of documentation for software projects. Utilize configuration management tools and scripting including JIRA, Puppet, Confluence, and GitHub. Implement CM processes in DEVSECOPS and Agile development environments. Serve as a Configuration Manager and Quality Assurance Specialist. Establish and assist in implementing CM, QA, and software license management processes. Lead and support Configuration Control Boards and Engineering Review Boards. Collaborate with Project Lead, Technical Leads, and Domain Team Leads on resource management planning meetings. Maintain configuration control of SOPs and other branch or organizational documentation for standardization. Implement CM processes in DEVSECOPS, Agile, and CI/CD environments using CM tools. Establish and maintain procedures to initiate, record, review, approve, and track baseline modification requests. Maintain a configuration management library or repository for baseline products. Support software release processes and use of CM tools. Support innovation and process improvement efforts. Review and interpret command policies and guidelines for data and system security including DISA STIGs in support of IAVA and full releases. Conduct QA assessments on internal and external products to ensure stakeholder needs are met. Conduct After Action Reviews and develop After Action Reports for scheduled and rapid electronic warfare events. Capture, document, and incorporate lessons learned into organizational processes. Perform other CM and QA tasks as directed by the CM Team Lead. Experience Requirements: Two years of relevant experience within the last four years. Hands-on experience with JIRA, Puppet, Confluence, GitHub, and scripting. Experience implementing CM in DEVSECOPS, Agile, and CI/CD environments. Experience leading or supporting CCBs and ERBs. Experience with DISA STIGs and IAVA support. Active Secret clearance. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Job Description Job Description Data, AI, and Automation Specialist The Position: Censeo Consulting Group is seeking Data, AI, & Automation Specialists at Mid and Senior experience levels to support the General Services Administration (GSA) Assisted Acquisition Services (AAS) organization through the Contracted Enterprise Support (ACES) program. Data, AI, & Automation Specialists will help identify, design, develop, and implement data-driven and technology-enabled solutions that improve how teams analyze information, manage workflows, and execute business processes. In this role, you will collaborate with government stakeholders, business users, analysts, and technical teams to identify opportunities for automation and artificial intelligence, improve access to actionable data, and translate operational needs into practical solutions. This position is ideal for experienced professionals who combine strong technical and analytical capabilities with an understanding of business processes and can effectively translate complex requirements into scalable data, AI, and automation solutions. Key Responsibilities: Analyze business processes, workflows, data sources, and operational requirements to identify opportunities for improvement through data, AI, and automation. Design, develop, implement, and support automated workflows, analytical solutions, dashboards, and other technology-enabled tools. Work with government stakeholders and business users to gather requirements and translate operational challenges into technical and analytical solutions. Develop data models, queries, reports, dashboards, and visualizations that provide stakeholders with actionable insights. Support the development and implementation of AI-enabled solutions that improve analysis, knowledge management, decision support, or business operations. Design and implement workflow and process automations that reduce manual effort, streamline repetitive activities, and improve operational consistency. Integrate information from multiple data sources to support reporting, analysis, and decision-making. Evaluate data quality, identify gaps or inconsistencies, and support improvements to data collection, organization, and management. Develop prototypes and proof-of-concept solutions to evaluate potential approaches to business and operational challenges. Test, troubleshoot, maintain, and improve data, AI, and automation solutions. Develop documentation, user guidance, technical materials, and presentations to support solution implementation and adoption. Collaborate with technical, acquisition, financial, program, and operational stakeholders to ensure solutions align with business requirements. Monitor solution performance and identify opportunities for enhancement, optimization, and expanded automation. Support responsible implementation of AI and automation within applicable federal security, privacy, data governance, and technology requirements. Provide technical guidance and recommendations to government stakeholders and project teams. The Ideal Candidate: At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo's client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team's innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what's printed on your diploma. We believe an effective Data, AI, and Automation Specialist will be able to combine strategic thinking, analytical judgment, and strong people skills to identify and implement meaningful, practical changes for federal clients. Qualifications for the role include: Bachelor's degree in computer science, information systems, data science, engineering, business analytics, mathematics, statistics, or a related discipline, or equivalent relevant professional experience. Experience developing or implementing data analytics, AI, automation, business intelligence, or technology-enabled business solutions. Experience translating business requirements and operational challenges into practical technical solutions. Strong analytical, critical-thinking, and problem-solving skills. Experience working with structured and unstructured data and integrating information from multiple sources. Experience developing dashboards, visualizations, reports, automated workflows, or analytical applications. Familiarity with AI, machine learning, generative AI, intelligent automation, or related technologies. Experience with relevant tools and technologies such as Power BI, Power Automate, Power Apps, Python, SQL, or comparable platforms and programming languages. Ability to evaluate processes and identify opportunities for automation and technology-enabled improvement. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders. Experience documenting technical requirements, solution designs, processes, testing results, and user guidance. Ability to manage multiple technical initiatives and competing priorities. Experience supporting federal government technology, data, automation, acquisition, or business transformation initiatives is preferred. Experience supporting GSA or another federal government agency is preferred. Relevant Microsoft, data analytics, cloud, AI, automation, or project management certifications are a plus. Experience Levels: Mid Level: 5+ years of experience in data analytics, artificial intelligence, automation, business intelligence, software development, data engineering, process automation, technology consulting, or a closely related field. Senior Level: 10+ years of experience in data analytics, artificial intelligence, automation, business intelligence, software development, data engineering, process automation, technology consulting, or a closely related field. The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients' most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. At Censeo, our award-winning culture means you'll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we're also good friends who know the names of each other's dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print: The salary range for this role is $110,000 - $170,000 depending on experience This is an exempt, full-time position This role is subject to a full-time in-person work schedule in Washington, D.C. with the possibility for hybrid if approved by the client. Essential Physical Functions Sitting: Particularly for sustained periods of time Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at -us/. Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. Join Our Award-Winning Culture! Our passion wins awards. But don't just take it from us 2024 Vault Consulting 50 North America 2024 Vault Best Consulting Firm for Hours in the Office 2023 Vault Best Consulting Firm for Work/Life Balance 2023 Vault Best Consulting Firm for Overall Diversity 2023 Management Consulted Best Boutique Firms in Washington DC 2022 Vault Best Overall Consulting Firm to Work For 2020 Vault Best Boutique Consulting Firm 2019 Ivy Exec Best Boutique Consulting Firm . click apply for full job details
10/30/2026
Full time
Job Description Job Description Data, AI, and Automation Specialist The Position: Censeo Consulting Group is seeking Data, AI, & Automation Specialists at Mid and Senior experience levels to support the General Services Administration (GSA) Assisted Acquisition Services (AAS) organization through the Contracted Enterprise Support (ACES) program. Data, AI, & Automation Specialists will help identify, design, develop, and implement data-driven and technology-enabled solutions that improve how teams analyze information, manage workflows, and execute business processes. In this role, you will collaborate with government stakeholders, business users, analysts, and technical teams to identify opportunities for automation and artificial intelligence, improve access to actionable data, and translate operational needs into practical solutions. This position is ideal for experienced professionals who combine strong technical and analytical capabilities with an understanding of business processes and can effectively translate complex requirements into scalable data, AI, and automation solutions. Key Responsibilities: Analyze business processes, workflows, data sources, and operational requirements to identify opportunities for improvement through data, AI, and automation. Design, develop, implement, and support automated workflows, analytical solutions, dashboards, and other technology-enabled tools. Work with government stakeholders and business users to gather requirements and translate operational challenges into technical and analytical solutions. Develop data models, queries, reports, dashboards, and visualizations that provide stakeholders with actionable insights. Support the development and implementation of AI-enabled solutions that improve analysis, knowledge management, decision support, or business operations. Design and implement workflow and process automations that reduce manual effort, streamline repetitive activities, and improve operational consistency. Integrate information from multiple data sources to support reporting, analysis, and decision-making. Evaluate data quality, identify gaps or inconsistencies, and support improvements to data collection, organization, and management. Develop prototypes and proof-of-concept solutions to evaluate potential approaches to business and operational challenges. Test, troubleshoot, maintain, and improve data, AI, and automation solutions. Develop documentation, user guidance, technical materials, and presentations to support solution implementation and adoption. Collaborate with technical, acquisition, financial, program, and operational stakeholders to ensure solutions align with business requirements. Monitor solution performance and identify opportunities for enhancement, optimization, and expanded automation. Support responsible implementation of AI and automation within applicable federal security, privacy, data governance, and technology requirements. Provide technical guidance and recommendations to government stakeholders and project teams. The Ideal Candidate: At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo's client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team's innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what's printed on your diploma. We believe an effective Data, AI, and Automation Specialist will be able to combine strategic thinking, analytical judgment, and strong people skills to identify and implement meaningful, practical changes for federal clients. Qualifications for the role include: Bachelor's degree in computer science, information systems, data science, engineering, business analytics, mathematics, statistics, or a related discipline, or equivalent relevant professional experience. Experience developing or implementing data analytics, AI, automation, business intelligence, or technology-enabled business solutions. Experience translating business requirements and operational challenges into practical technical solutions. Strong analytical, critical-thinking, and problem-solving skills. Experience working with structured and unstructured data and integrating information from multiple sources. Experience developing dashboards, visualizations, reports, automated workflows, or analytical applications. Familiarity with AI, machine learning, generative AI, intelligent automation, or related technologies. Experience with relevant tools and technologies such as Power BI, Power Automate, Power Apps, Python, SQL, or comparable platforms and programming languages. Ability to evaluate processes and identify opportunities for automation and technology-enabled improvement. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders. Experience documenting technical requirements, solution designs, processes, testing results, and user guidance. Ability to manage multiple technical initiatives and competing priorities. Experience supporting federal government technology, data, automation, acquisition, or business transformation initiatives is preferred. Experience supporting GSA or another federal government agency is preferred. Relevant Microsoft, data analytics, cloud, AI, automation, or project management certifications are a plus. Experience Levels: Mid Level: 5+ years of experience in data analytics, artificial intelligence, automation, business intelligence, software development, data engineering, process automation, technology consulting, or a closely related field. Senior Level: 10+ years of experience in data analytics, artificial intelligence, automation, business intelligence, software development, data engineering, process automation, technology consulting, or a closely related field. The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients' most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. At Censeo, our award-winning culture means you'll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we're also good friends who know the names of each other's dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print: The salary range for this role is $110,000 - $170,000 depending on experience This is an exempt, full-time position This role is subject to a full-time in-person work schedule in Washington, D.C. with the possibility for hybrid if approved by the client. Essential Physical Functions Sitting: Particularly for sustained periods of time Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at -us/. Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. Join Our Award-Winning Culture! Our passion wins awards. But don't just take it from us 2024 Vault Consulting 50 North America 2024 Vault Best Consulting Firm for Hours in the Office 2023 Vault Best Consulting Firm for Work/Life Balance 2023 Vault Best Consulting Firm for Overall Diversity 2023 Management Consulted Best Boutique Firms in Washington DC 2022 Vault Best Overall Consulting Firm to Work For 2020 Vault Best Boutique Consulting Firm 2019 Ivy Exec Best Boutique Consulting Firm . click apply for full job details
Job Description Job Description DevSecOps Engineer Location: Fort Bragg / Fayetteville, NC Work Schedule: On-site Salary: $100,000 annually Clearance Required: Active TS/SCI Position Overview We are seeking a DevSecOps Engineer to support a Kubernetes-based Platform as a Service environment operating across on-premise and air-gapped networks. This position combines hands-on DevOps engineering, platform administration, automation, and cybersecurity. The engineer will support containerized applications, Kubernetes clusters, CI/CD pipelines, infrastructure as code, system security, and the integration of software and hardware into isolated environments. The ideal candidate has strong hands-on experience with Kubernetes, Rancher, GitLab, Terraform, Ansible, Linux, Python, and secure automation within DoD or other highly controlled environments. Key Responsibilities Engineer, deploy, and maintain containerized applications and Kubernetes-based platforms. Administer Kubernetes clusters through Rancher. Build, maintain, and troubleshoot CI/CD pipelines supporting automated software delivery. Administer on-premise GitLab environments and offline container registries. Develop and maintain infrastructure as code using Terraform and Ansible. Automate platform and system administration tasks using Python and other scripting tools. Integrate newly acquired software and hardware into existing on-premise and isolated environments. Support application and software integration within air-gapped networks. Design, build, and integrate APIs into automated workflows. Implement and maintain cybersecurity controls protecting systems, applications, and data. Assess platforms and recommend security, performance, and reliability improvements. Perform system testing, validation, troubleshooting, and technical evaluation. Administer and troubleshoot Linux-based systems. Support network connectivity and resolve platform, application, and infrastructure issues. Maintain monitoring, logging, and system-health solutions supporting platform operations. Apply current DevSecOps, cybersecurity, automation, and infrastructure engineering best practices. Required Qualifications Nine or more years of demonstrated experience in DevOps engineering, systems engineering, platform engineering, or a related technical field. Hands-on Kubernetes cluster administration experience. Hands-on Rancher experience. Experience administering on-premise GitLab. Experience managing offline or isolated container registries. Strong experience with Terraform and Ansible. Experience developing secure automation and scripts with Python. Experience with Git, GitHub, automated builds, and CI/CD pipelines. Strong Linux system administration experience. Experience with containerized environments and container orchestration. Understanding of networking fundamentals. Experience integrating applications or software into air-gapped or isolated environments. Experience designing, building, or integrating APIs into automated workflows. Knowledge of DevSecOps cybersecurity practices, operational security, risk management, and system hardening. Ability to troubleshoot complex infrastructure, application, and platform issues. Active TS/SCI clearance. DoD 8570 IAT Level II / DoD 8140 compliant certification, such as CompTIA Security+ or higher, required at time of start. Preferred Qualifications Experience supporting U.S. Special Operations organizations is highly desired. Additional preferred certifications include: CISSP or CompTIA SecurityX Certified Kubernetes Administrator (CKA) Certified Kubernetes Application Developer (CKAD) Certified Kubernetes Security Specialist (CKS) HashiCorp Certified: Terraform Associate Red Hat Certified Engineer (RHCE) Linux Foundation Certified System Administrator (LFCS) CompTIA Linux+ Experience with Debian-based Linux distributions is also preferred. Education High school diploma or equivalent with nine or more years of relevant professional experience. Work Environment This is a 100% on-site position at Fort Bragg in the Fayetteville, North Carolina area . US CITIZENSHIP REQUIREMENT: This assignment is a US Government Contract which requires all applicants to be US Citizens. NO SUBCONTRACT REQUIREMENT: No third-party applicants will be considered. If you are a third-party contracting company, please do not respond to this position.
10/30/2026
Full time
Job Description Job Description DevSecOps Engineer Location: Fort Bragg / Fayetteville, NC Work Schedule: On-site Salary: $100,000 annually Clearance Required: Active TS/SCI Position Overview We are seeking a DevSecOps Engineer to support a Kubernetes-based Platform as a Service environment operating across on-premise and air-gapped networks. This position combines hands-on DevOps engineering, platform administration, automation, and cybersecurity. The engineer will support containerized applications, Kubernetes clusters, CI/CD pipelines, infrastructure as code, system security, and the integration of software and hardware into isolated environments. The ideal candidate has strong hands-on experience with Kubernetes, Rancher, GitLab, Terraform, Ansible, Linux, Python, and secure automation within DoD or other highly controlled environments. Key Responsibilities Engineer, deploy, and maintain containerized applications and Kubernetes-based platforms. Administer Kubernetes clusters through Rancher. Build, maintain, and troubleshoot CI/CD pipelines supporting automated software delivery. Administer on-premise GitLab environments and offline container registries. Develop and maintain infrastructure as code using Terraform and Ansible. Automate platform and system administration tasks using Python and other scripting tools. Integrate newly acquired software and hardware into existing on-premise and isolated environments. Support application and software integration within air-gapped networks. Design, build, and integrate APIs into automated workflows. Implement and maintain cybersecurity controls protecting systems, applications, and data. Assess platforms and recommend security, performance, and reliability improvements. Perform system testing, validation, troubleshooting, and technical evaluation. Administer and troubleshoot Linux-based systems. Support network connectivity and resolve platform, application, and infrastructure issues. Maintain monitoring, logging, and system-health solutions supporting platform operations. Apply current DevSecOps, cybersecurity, automation, and infrastructure engineering best practices. Required Qualifications Nine or more years of demonstrated experience in DevOps engineering, systems engineering, platform engineering, or a related technical field. Hands-on Kubernetes cluster administration experience. Hands-on Rancher experience. Experience administering on-premise GitLab. Experience managing offline or isolated container registries. Strong experience with Terraform and Ansible. Experience developing secure automation and scripts with Python. Experience with Git, GitHub, automated builds, and CI/CD pipelines. Strong Linux system administration experience. Experience with containerized environments and container orchestration. Understanding of networking fundamentals. Experience integrating applications or software into air-gapped or isolated environments. Experience designing, building, or integrating APIs into automated workflows. Knowledge of DevSecOps cybersecurity practices, operational security, risk management, and system hardening. Ability to troubleshoot complex infrastructure, application, and platform issues. Active TS/SCI clearance. DoD 8570 IAT Level II / DoD 8140 compliant certification, such as CompTIA Security+ or higher, required at time of start. Preferred Qualifications Experience supporting U.S. Special Operations organizations is highly desired. Additional preferred certifications include: CISSP or CompTIA SecurityX Certified Kubernetes Administrator (CKA) Certified Kubernetes Application Developer (CKAD) Certified Kubernetes Security Specialist (CKS) HashiCorp Certified: Terraform Associate Red Hat Certified Engineer (RHCE) Linux Foundation Certified System Administrator (LFCS) CompTIA Linux+ Experience with Debian-based Linux distributions is also preferred. Education High school diploma or equivalent with nine or more years of relevant professional experience. Work Environment This is a 100% on-site position at Fort Bragg in the Fayetteville, North Carolina area . US CITIZENSHIP REQUIREMENT: This assignment is a US Government Contract which requires all applicants to be US Citizens. NO SUBCONTRACT REQUIREMENT: No third-party applicants will be considered. If you are a third-party contracting company, please do not respond to this position.
Job Description Job Description Why Work at SMA America Power the future. Build your career at SMA America. As the U.S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades helping homes, businesses, and utilities across the country generate clean, reliable power. We are the only inverter manufacturer in the world offering solutions for every system size, from residential rooftops to large scale utility plants, backed by more than 1,500 patents and a presence in over 190 countries. Innovation is only part of the story. We invest in our people, create room to grow, challenge conventional thinking, and protect a culture where teammates genuinely care about each other and the work. We hire capable people and give them the space to do the job, with clear expectations, open door leadership, and real autonomy. If you are passionate about driving positive change and want a career where you can take ownership of your work, we would love to meet you. Together, we are not just part of the energy transition, we are helping drive it forward. Senior Applications Engineer, Solar Inverters and Battery Storage Remote (Eastern or Central time zone) This is a power electronics and applications engineering role, not a software engineering position. We are looking for candidates with hands on electrical or mechanical engineering backgrounds in utility scale solar PV and battery storage systems. WORK AUTHORIZATION Applicants must be authorized to work in the United States on a full time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa tied employment authorization are also not eligible. This position is open to candidates located within the continental United States only. AI GENERATED APPLICATION MATERIALS We review all resumes and application materials for AI generated content. Submissions that show evidence of AI manipulation, including AI written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience. RECRUITMENT FRAUD NOTICE All SMA America openings are posted on our official careers page and all recruiter communication comes from address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to POSITION OVERVIEW The Senior Applications Engineer serves as a technical product specialist for utility scale PV and Battery Energy Storage solutions and systems. The role advises SMA's customers across North America by analyzing system specifications and requirements, reviewing and proposing system designs, and supporting the sales organization through technical expertise and joint customer engagement, including meetings at customer locations. The ideal candidate brings hands on utility scale PV and BESS experience, a working knowledge of power electronics, a collaborative approach, and the ability to work cross functionally across U.S. and global teams. This position is remote and requires residence in the Eastern or Central time zone to support customers in the region and to align with the U.S. sales organization and SMA headquarters in Germany. PRIMARY DUTIES / RESPONSIBILITIES Serve as a senior technical specialist for SMA, assisting customers with technical questions via telephone, email, and face to face meetings, including visits to customer locations within the region. Review customer and utility interconnection requirements and help select the appropriate SMA products and services; assist customers in the project design process and support key and EPC customers. Serve as a liaison between the U.S. sales team and the technical team at SMA headquarters in Germany. Create and deliver internal and external technical training materials and presentations. Develop sales materials for use by the sales team during customer meetings and new client engagements. Conduct competitor analysis and provide technical argumentation to effectively compete against analyzed products and solutions. Attend industry conferences and trade shows as necessary. Interface with product management, engineering, and service teams to ensure alignment on technical requirements. Other duties as may be required or assigned. REQUIRED QUALIFICATIONS Bachelor's degree in electrical or mechanical engineering, or equivalent hands on industry experience, is required. A master's degree in electrical or mechanical engineering is a strong plus. Minimum 5 to 7 years of hands on experience in renewable energy engineering, with direct work on PV or battery storage systems and solutions. Direct experience with utility scale PV or battery storage projects. Residential and commercial experience alone does not meet this requirement. Working knowledge of PVsyst or similar PV system modeling tools, applied in real project work. Sound knowledge of the U.S. energy sector, including applicable norms, standards, and regulations. Knowledge of battery systems and solutions. Residence in the Eastern or Central time zone within the continental United States, with the ability to meet customers at their locations in the region and to work core business hours aligned to Eastern time on a consistent basis. PREFERRED QUALIFICATIONS In depth knowledge of power electronics, including inverters and transformers. In depth knowledge of power systems design. Product selection experience for utility scale PV or BESS projects. NABCEP certification, PVIP or similar, or an equivalent industry credential. Knowledge of solar electric PV installation and system design. Knowledge of the energy sector in Mexico or Central America. Proven ability to collaborate cross functionally and perform effectively in a fast paced environment managing multiple projects concurrently. Willingness to travel periodically domestically and internationally, including to Canada, Latin America, and SMA headquarters in Kassel, Germany. Proficiency in English, with strong written and verbal communication skills. Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel. WE OFFER Base salary range of $125,000 to $145,000 annually, dependent on experience, plus bonus eligibility. Comprehensive benefits including health, dental, and vision coverage, including $0 premium options. Remote first work schedule. Continental U.S. candidates in the Eastern or Central time zone only. Relocation assistance available; budget to be confirmed. 401(k) plan with company match. Opportunities for professional development, training, and industry engagement. Inclusive, collaborative, and innovative work environment with global cross functional exposure. Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018 . click apply for full job details
10/30/2026
Full time
Job Description Job Description Why Work at SMA America Power the future. Build your career at SMA America. As the U.S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades helping homes, businesses, and utilities across the country generate clean, reliable power. We are the only inverter manufacturer in the world offering solutions for every system size, from residential rooftops to large scale utility plants, backed by more than 1,500 patents and a presence in over 190 countries. Innovation is only part of the story. We invest in our people, create room to grow, challenge conventional thinking, and protect a culture where teammates genuinely care about each other and the work. We hire capable people and give them the space to do the job, with clear expectations, open door leadership, and real autonomy. If you are passionate about driving positive change and want a career where you can take ownership of your work, we would love to meet you. Together, we are not just part of the energy transition, we are helping drive it forward. Senior Applications Engineer, Solar Inverters and Battery Storage Remote (Eastern or Central time zone) This is a power electronics and applications engineering role, not a software engineering position. We are looking for candidates with hands on electrical or mechanical engineering backgrounds in utility scale solar PV and battery storage systems. WORK AUTHORIZATION Applicants must be authorized to work in the United States on a full time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa tied employment authorization are also not eligible. This position is open to candidates located within the continental United States only. AI GENERATED APPLICATION MATERIALS We review all resumes and application materials for AI generated content. Submissions that show evidence of AI manipulation, including AI written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience. RECRUITMENT FRAUD NOTICE All SMA America openings are posted on our official careers page and all recruiter communication comes from address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to POSITION OVERVIEW The Senior Applications Engineer serves as a technical product specialist for utility scale PV and Battery Energy Storage solutions and systems. The role advises SMA's customers across North America by analyzing system specifications and requirements, reviewing and proposing system designs, and supporting the sales organization through technical expertise and joint customer engagement, including meetings at customer locations. The ideal candidate brings hands on utility scale PV and BESS experience, a working knowledge of power electronics, a collaborative approach, and the ability to work cross functionally across U.S. and global teams. This position is remote and requires residence in the Eastern or Central time zone to support customers in the region and to align with the U.S. sales organization and SMA headquarters in Germany. PRIMARY DUTIES / RESPONSIBILITIES Serve as a senior technical specialist for SMA, assisting customers with technical questions via telephone, email, and face to face meetings, including visits to customer locations within the region. Review customer and utility interconnection requirements and help select the appropriate SMA products and services; assist customers in the project design process and support key and EPC customers. Serve as a liaison between the U.S. sales team and the technical team at SMA headquarters in Germany. Create and deliver internal and external technical training materials and presentations. Develop sales materials for use by the sales team during customer meetings and new client engagements. Conduct competitor analysis and provide technical argumentation to effectively compete against analyzed products and solutions. Attend industry conferences and trade shows as necessary. Interface with product management, engineering, and service teams to ensure alignment on technical requirements. Other duties as may be required or assigned. REQUIRED QUALIFICATIONS Bachelor's degree in electrical or mechanical engineering, or equivalent hands on industry experience, is required. A master's degree in electrical or mechanical engineering is a strong plus. Minimum 5 to 7 years of hands on experience in renewable energy engineering, with direct work on PV or battery storage systems and solutions. Direct experience with utility scale PV or battery storage projects. Residential and commercial experience alone does not meet this requirement. Working knowledge of PVsyst or similar PV system modeling tools, applied in real project work. Sound knowledge of the U.S. energy sector, including applicable norms, standards, and regulations. Knowledge of battery systems and solutions. Residence in the Eastern or Central time zone within the continental United States, with the ability to meet customers at their locations in the region and to work core business hours aligned to Eastern time on a consistent basis. PREFERRED QUALIFICATIONS In depth knowledge of power electronics, including inverters and transformers. In depth knowledge of power systems design. Product selection experience for utility scale PV or BESS projects. NABCEP certification, PVIP or similar, or an equivalent industry credential. Knowledge of solar electric PV installation and system design. Knowledge of the energy sector in Mexico or Central America. Proven ability to collaborate cross functionally and perform effectively in a fast paced environment managing multiple projects concurrently. Willingness to travel periodically domestically and internationally, including to Canada, Latin America, and SMA headquarters in Kassel, Germany. Proficiency in English, with strong written and verbal communication skills. Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel. WE OFFER Base salary range of $125,000 to $145,000 annually, dependent on experience, plus bonus eligibility. Comprehensive benefits including health, dental, and vision coverage, including $0 premium options. Remote first work schedule. Continental U.S. candidates in the Eastern or Central time zone only. Relocation assistance available; budget to be confirmed. 401(k) plan with company match. Opportunities for professional development, training, and industry engagement. Inclusive, collaborative, and innovative work environment with global cross functional exposure. Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018 . click apply for full job details
Frank L Blum Construction Co
Asheville, North Carolina
Job Description Job Description Summary The Applied AI Specialist uses artificial intelligence to solve practical business problems. The work is applied rather than theoretical: building tooling that assembles reporting from the company's corporate operating systems so that business analytics improve, and developing tools that make each department's day-to-day work move faster and with better information. This is an individual contributor position for someone who can take a defined problem and deliver a working, documented, production-ready solution. The Director of Business Intelligence sets departmental technical standards and carries governance and vendor decisions. Within those standards the person in this seat owns the design of their assigned solution areas. Essential Duties and Responsibilities Applied AI Development Build tooling that assembles reporting from the company's corporate operating systems and provides for better business analytics. Develop artificial intelligence tools that provide for more efficient workflows within each department's function. Design, build, test and deploy agents and assistants that automate research, document review and report preparation. Prototype quickly, measure each result against the process it replaces, and either harden it for production or retire it. Extract structured data from construction documents (drawings, specifications, contracts, submittals, schedules and meeting transcripts) using vision-capable and language models, so that downstream scheduling, estimating, contract and risk tools answer from the project record rather than from general knowledge. Integration & Engineering Write and maintain the integrations required to connect the company's platforms to one another and to artificial intelligence services. Design and maintain retrieval pipelines over company documents and project data, so that tooling answers from the company's own information rather than from general knowledge. Work with the Director on the company data warehouse, including ingestion, modeling and the interfaces that tooling queries against. Maintain source control, environment configuration, testing and deployment practice for everything built. Build and maintain connectors to the company's platforms using open agent protocols (Model Context Protocol or equivalent), reusable agent skills and scheduled agent runs, with a named service account for every integration. Treat the company data warehouse as the primary source for every assistant that reports numbers: tooling queries the governed model maintained by the Business Intelligence & Automation Analyst rather than re-deriving figures from raw files. Evaluation & Production Operations Maintain a golden test set and regression suite for every deployed assistant. No prompt, model or retrieval change ships without passing it, and a failed check is reported, not suppressed. Instrument every assistant with tracing and logging so that each run's inputs, retrieved sources, outputs, latency and cost can be reviewed after the fact. Report monthly, per tool: accuracy against the test set, failure rate, adoption, time saved and API or token spend against the approved budget. Own production support for deployed assistants: monitoring, failure alerting, incident response, a published support path for end users, and a written runbook for each tool. Standards, Governance & Security Apply and help refine the departmental standards for how tools are built, named, versioned, documented and shared inside the company. Build the required guardrails into every deployed tool, covering data handling, confidentiality, output accuracy and the boundary between a recommendation and a human decision. Contribute hands-on testing and written findings to platform and vendor evaluations led by the Director. Partner with Information Technology on security review, access control, licensing and acceptable use, and raise concerns early. Classify data before it reaches any model service. De-identify personnel and compensation data, keep client-confidential material inside approved services only, and confirm vendor data-retention and model-training terms before a new service is used. Route every automated read of company data through named, department-owned service accounts whose activity is logged and reviewed quarterly by the Director and the Executive Vice President. Verify that generated output meets company brand and accuracy standards before it reaches a client. Enablement & Deployment Package tools so that an end user can run them without configuring anything, and distribute them to the teams that need them. Write plain-language documentation for every tool deployed, covering what it does, what it does not do, and when its output should not be trusted. Sit down with a department and establish what they actually need before building anything for them. Measure and report adoption and time saved for each deployed tool. Partner with the company training function on adoption programs, office hours and role-specific training so that deployed tools are used, not just delivered. General Maintain confidentiality of financial, personnel and client information encountered in the course of the work. Stay current on developments in applied artificial intelligence and bring relevant capability to the department's attention. Perform other duties and special projects as assigned. Qualification Requirements The required list is the working foundation a candidate must hold on day one. The preferred list is capability that is welcome on arrival and will otherwise be developed in the role. Required Bachelor's degree in computer science, software engineering, data science, information systems or a related field, or an equivalent combination of education and experience. Three or more years of professional software, data or automation engineering experience. Production experience building against large language model services, including prompt design and tool or function calling. Demonstrated experience building retrieval over a document corpus, including chunking, embedding and relevance evaluation. Demonstrated proficiency in a general-purpose programming language used for integration work, including work with web interfaces, authentication and data transformation. Experience connecting third-party software platforms to one another through their published interfaces. Working proficiency writing queries against a relational database, and a working understanding of data warehouse concepts. Working practice with source control, automated testing and deployment in a team environment. Demonstrated practice building evaluation sets and regression tests for language-model applications, and reporting accuracy and cost over time. Experience operating a language-model application in production, including monitoring, failure alerting and incident response. Ability to judge whether a problem should be solved with artificial intelligence, with conventional automation, or not at all, and to say so plainly. Ability to explain technical work to a non-technical audience. Preferred, not required Experience with vector databases, embedding model selection or document processing at scale. Exposure to data warehouse design or analytics engineering. Experience evaluating artificial intelligence platforms or vendors and writing up the findings. Experience with agent frameworks and open agent protocols (Model Context Protocol or equivalent), including packaging reusable agent skills for non-technical users. Experience extracting structured data from engineering drawings, specifications or contracts using vision-capable models. Familiarity with construction or other project-based operating data: job cost, schedules, submittals, RFIs, change orders, subcontractor bids. Experience with Microsoft 365, Power Platform or SQL Server as an integration surface. Physical Demands Regularly required to sit or stand and walk for extended periods of time, with the occasional ability to stoop or kneel. Must occasionally lift and/or move up to 50 pounds. Vision abilities for this position include close vision as well as distance vision. Ability to repetitiously use hands and fingers to handle or feel and to manipulate keys on a keyboard. Comments This position supports all company offices and active job sites. Employees may be required to travel between Blum's offices or to active job sites as required. Candidates will be asked to walk through examples of their own work during the technical interview. This position has no direct reports. Candidates will be asked to show the evaluation and monitoring approach they used on a production language-model application, not only the application itself. Professional appearance and demeanor required for this position. Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) matching PTO Life Insurance Short Term Disability Gym Reimbursement NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
10/30/2026
Full time
Job Description Job Description Summary The Applied AI Specialist uses artificial intelligence to solve practical business problems. The work is applied rather than theoretical: building tooling that assembles reporting from the company's corporate operating systems so that business analytics improve, and developing tools that make each department's day-to-day work move faster and with better information. This is an individual contributor position for someone who can take a defined problem and deliver a working, documented, production-ready solution. The Director of Business Intelligence sets departmental technical standards and carries governance and vendor decisions. Within those standards the person in this seat owns the design of their assigned solution areas. Essential Duties and Responsibilities Applied AI Development Build tooling that assembles reporting from the company's corporate operating systems and provides for better business analytics. Develop artificial intelligence tools that provide for more efficient workflows within each department's function. Design, build, test and deploy agents and assistants that automate research, document review and report preparation. Prototype quickly, measure each result against the process it replaces, and either harden it for production or retire it. Extract structured data from construction documents (drawings, specifications, contracts, submittals, schedules and meeting transcripts) using vision-capable and language models, so that downstream scheduling, estimating, contract and risk tools answer from the project record rather than from general knowledge. Integration & Engineering Write and maintain the integrations required to connect the company's platforms to one another and to artificial intelligence services. Design and maintain retrieval pipelines over company documents and project data, so that tooling answers from the company's own information rather than from general knowledge. Work with the Director on the company data warehouse, including ingestion, modeling and the interfaces that tooling queries against. Maintain source control, environment configuration, testing and deployment practice for everything built. Build and maintain connectors to the company's platforms using open agent protocols (Model Context Protocol or equivalent), reusable agent skills and scheduled agent runs, with a named service account for every integration. Treat the company data warehouse as the primary source for every assistant that reports numbers: tooling queries the governed model maintained by the Business Intelligence & Automation Analyst rather than re-deriving figures from raw files. Evaluation & Production Operations Maintain a golden test set and regression suite for every deployed assistant. No prompt, model or retrieval change ships without passing it, and a failed check is reported, not suppressed. Instrument every assistant with tracing and logging so that each run's inputs, retrieved sources, outputs, latency and cost can be reviewed after the fact. Report monthly, per tool: accuracy against the test set, failure rate, adoption, time saved and API or token spend against the approved budget. Own production support for deployed assistants: monitoring, failure alerting, incident response, a published support path for end users, and a written runbook for each tool. Standards, Governance & Security Apply and help refine the departmental standards for how tools are built, named, versioned, documented and shared inside the company. Build the required guardrails into every deployed tool, covering data handling, confidentiality, output accuracy and the boundary between a recommendation and a human decision. Contribute hands-on testing and written findings to platform and vendor evaluations led by the Director. Partner with Information Technology on security review, access control, licensing and acceptable use, and raise concerns early. Classify data before it reaches any model service. De-identify personnel and compensation data, keep client-confidential material inside approved services only, and confirm vendor data-retention and model-training terms before a new service is used. Route every automated read of company data through named, department-owned service accounts whose activity is logged and reviewed quarterly by the Director and the Executive Vice President. Verify that generated output meets company brand and accuracy standards before it reaches a client. Enablement & Deployment Package tools so that an end user can run them without configuring anything, and distribute them to the teams that need them. Write plain-language documentation for every tool deployed, covering what it does, what it does not do, and when its output should not be trusted. Sit down with a department and establish what they actually need before building anything for them. Measure and report adoption and time saved for each deployed tool. Partner with the company training function on adoption programs, office hours and role-specific training so that deployed tools are used, not just delivered. General Maintain confidentiality of financial, personnel and client information encountered in the course of the work. Stay current on developments in applied artificial intelligence and bring relevant capability to the department's attention. Perform other duties and special projects as assigned. Qualification Requirements The required list is the working foundation a candidate must hold on day one. The preferred list is capability that is welcome on arrival and will otherwise be developed in the role. Required Bachelor's degree in computer science, software engineering, data science, information systems or a related field, or an equivalent combination of education and experience. Three or more years of professional software, data or automation engineering experience. Production experience building against large language model services, including prompt design and tool or function calling. Demonstrated experience building retrieval over a document corpus, including chunking, embedding and relevance evaluation. Demonstrated proficiency in a general-purpose programming language used for integration work, including work with web interfaces, authentication and data transformation. Experience connecting third-party software platforms to one another through their published interfaces. Working proficiency writing queries against a relational database, and a working understanding of data warehouse concepts. Working practice with source control, automated testing and deployment in a team environment. Demonstrated practice building evaluation sets and regression tests for language-model applications, and reporting accuracy and cost over time. Experience operating a language-model application in production, including monitoring, failure alerting and incident response. Ability to judge whether a problem should be solved with artificial intelligence, with conventional automation, or not at all, and to say so plainly. Ability to explain technical work to a non-technical audience. Preferred, not required Experience with vector databases, embedding model selection or document processing at scale. Exposure to data warehouse design or analytics engineering. Experience evaluating artificial intelligence platforms or vendors and writing up the findings. Experience with agent frameworks and open agent protocols (Model Context Protocol or equivalent), including packaging reusable agent skills for non-technical users. Experience extracting structured data from engineering drawings, specifications or contracts using vision-capable models. Familiarity with construction or other project-based operating data: job cost, schedules, submittals, RFIs, change orders, subcontractor bids. Experience with Microsoft 365, Power Platform or SQL Server as an integration surface. Physical Demands Regularly required to sit or stand and walk for extended periods of time, with the occasional ability to stoop or kneel. Must occasionally lift and/or move up to 50 pounds. Vision abilities for this position include close vision as well as distance vision. Ability to repetitiously use hands and fingers to handle or feel and to manipulate keys on a keyboard. Comments This position supports all company offices and active job sites. Employees may be required to travel between Blum's offices or to active job sites as required. Candidates will be asked to walk through examples of their own work during the technical interview. This position has no direct reports. Candidates will be asked to show the evaluation and monitoring approach they used on a production language-model application, not only the application itself. Professional appearance and demeanor required for this position. Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) matching PTO Life Insurance Short Term Disability Gym Reimbursement NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Job Description Job Description Please note: This role is based in Atlanta, GA. In-office presence is required four days per week. About Ntegral Ntegral is an AI-first technology company specializing in cloud marketplace solutions across Microsoft Azure, AWS, Oracle Cloud Infrastructure (OCI), and Google Cloud Platform. We operate at the intersection of automation, AI, and cloud infrastructure, delivering scalable solutions to enterprise customers through hyperscaler marketplaces. Position Overview Ntegral is seeking a Senior DevOps / Multi-Cloud Delivery Lead to own the infrastructure and automated delivery pipeline that powers our marketplace operations. The automation framework is already built and tested - this person's job is to own it, maintain it, extend it, and handle platform changes as they arise. This is a hands-on technical lead role. The right candidate is senior enough to understand complex cloud infrastructure, provide day-to-day technical direction to a junior engineer, and operate with a high degree of autonomy in a lean, AI-first environment. The ideal candidate thinks in systems - understanding how infrastructure changes ripple across multiple platforms simultaneously - and makes sound technical decisions independently, especially under time pressure. They absorb platform changes and new tooling rapidly, proactively identify risks and improvements without waiting to be directed, and bring precision to every layer of a complex automated system where small errors have downstream consequences. They are reliable, consistent, and effective at coordinating workstreams across engineering and product functions. Key Responsibilities Own, maintain, and extend Ntegral's automated marketplace publishing pipeline across Azure, AWS, OCI, and GCP Manage end-to-end build, deploy, test, and submission workflows for marketplace solutions Monitor system performance and ensure solutions operate within platform specifications and compliance requirements Handle platform updates, certification changes, and hyperscaler policy changes as they arise Provide day-to-day technical direction to the existing Azure Cloud Specialist Collaborate with the Full Stack Developer and Product Manager to align deployment timelines with product launches Analyze and resolve infrastructure issues, adapting automation to maintain efficiency at scale Document operational processes and technical procedures to support knowledge transfer and team growth Stay current with hyperscaler platform updates, certifications, and marketplace requirements across all four platforms Technical Requirements Microsoft Azure certification required (AZ-104 Administrator Associate or AZ-400 DevOps Engineer Expert preferred) AWS certification required (AWS Certified DevOps Engineer - Professional or AWS Certified SysOps Administrator) GCP and OCI certifications preferred (OCI certifications available through Oracle University) Proficiency in infrastructure-as-code tools (Terraform, Ansible, or equivalent) Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud-native deployment Proficiency in scripting languages (Python, Bash, or equivalent) AI literacy is required. Must be comfortable working in an environment where automation and AI tools are core to daily operations (e.g., using AI-assisted development tools, writing and refining prompts, and critically evaluating AI-generated output as a standard part of workflows) Demonstrated experience managing multi-cloud environments across two or more hyperscalers Preferred Qualifications Experience with hyperscaler marketplace publishing (Azure Marketplace, AWS Marketplace, OCI Marketplace, or GCP Marketplace) Experience providing technical direction to junior engineers or contractors Familiarity with SEO standards for marketplace listing optimization Education & Experience Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent work experience. A minimum of 5 years of DevOps or cloud infrastructure experience required, with at least 2 years in a senior or lead capacity managing multi-cloud environments. Powered by JazzHR G1ynTDbN0V
10/30/2026
Full time
Job Description Job Description Please note: This role is based in Atlanta, GA. In-office presence is required four days per week. About Ntegral Ntegral is an AI-first technology company specializing in cloud marketplace solutions across Microsoft Azure, AWS, Oracle Cloud Infrastructure (OCI), and Google Cloud Platform. We operate at the intersection of automation, AI, and cloud infrastructure, delivering scalable solutions to enterprise customers through hyperscaler marketplaces. Position Overview Ntegral is seeking a Senior DevOps / Multi-Cloud Delivery Lead to own the infrastructure and automated delivery pipeline that powers our marketplace operations. The automation framework is already built and tested - this person's job is to own it, maintain it, extend it, and handle platform changes as they arise. This is a hands-on technical lead role. The right candidate is senior enough to understand complex cloud infrastructure, provide day-to-day technical direction to a junior engineer, and operate with a high degree of autonomy in a lean, AI-first environment. The ideal candidate thinks in systems - understanding how infrastructure changes ripple across multiple platforms simultaneously - and makes sound technical decisions independently, especially under time pressure. They absorb platform changes and new tooling rapidly, proactively identify risks and improvements without waiting to be directed, and bring precision to every layer of a complex automated system where small errors have downstream consequences. They are reliable, consistent, and effective at coordinating workstreams across engineering and product functions. Key Responsibilities Own, maintain, and extend Ntegral's automated marketplace publishing pipeline across Azure, AWS, OCI, and GCP Manage end-to-end build, deploy, test, and submission workflows for marketplace solutions Monitor system performance and ensure solutions operate within platform specifications and compliance requirements Handle platform updates, certification changes, and hyperscaler policy changes as they arise Provide day-to-day technical direction to the existing Azure Cloud Specialist Collaborate with the Full Stack Developer and Product Manager to align deployment timelines with product launches Analyze and resolve infrastructure issues, adapting automation to maintain efficiency at scale Document operational processes and technical procedures to support knowledge transfer and team growth Stay current with hyperscaler platform updates, certifications, and marketplace requirements across all four platforms Technical Requirements Microsoft Azure certification required (AZ-104 Administrator Associate or AZ-400 DevOps Engineer Expert preferred) AWS certification required (AWS Certified DevOps Engineer - Professional or AWS Certified SysOps Administrator) GCP and OCI certifications preferred (OCI certifications available through Oracle University) Proficiency in infrastructure-as-code tools (Terraform, Ansible, or equivalent) Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud-native deployment Proficiency in scripting languages (Python, Bash, or equivalent) AI literacy is required. Must be comfortable working in an environment where automation and AI tools are core to daily operations (e.g., using AI-assisted development tools, writing and refining prompts, and critically evaluating AI-generated output as a standard part of workflows) Demonstrated experience managing multi-cloud environments across two or more hyperscalers Preferred Qualifications Experience with hyperscaler marketplace publishing (Azure Marketplace, AWS Marketplace, OCI Marketplace, or GCP Marketplace) Experience providing technical direction to junior engineers or contractors Familiarity with SEO standards for marketplace listing optimization Education & Experience Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent work experience. A minimum of 5 years of DevOps or cloud infrastructure experience required, with at least 2 years in a senior or lead capacity managing multi-cloud environments. Powered by JazzHR G1ynTDbN0V
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
10/30/2026
Full time
Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details
Job Description Job Description Hybrid (Mechanicsburg, PA Office) - Some local and Mid-Atlantic travel required Full-Time / Consultant Role JOB DESCRIPTION We are seeking a dynamic Specialist with a strong construction and IT background to join our team with hands on experience using Autodesk design tools like Revit, AutoCAD, and Bluebeam. In this hybrid role, you will assist in computerized drafting for residential, agricultural, and commercial projects along with bridging the gap between technical IT support and drafting/design expertise, supporting clients in the construction and architectural design industries. As a consultant, you will provide essential IT support to construction and design professionals that contribute directly to their daily drafting and design project needs. You must be comfortable shifting between technical support, CAD production, and client consulting throughout your work week. RESPONSIBILITIES (Design / Drafting) Utilize Autodesk products (Revit/AutoCAD/Bluebeam/3D Rendering software) working on multi- discipline architectural projects Develop detailed design concepts, including sketches, drawings, and 3D models. Prepare and modify construction documentation for commercial, agricultural, and residential projects, including new plans and renovations of existing buildings. Ensure compliance with building codes, zoning laws, and other regulations throughout the design process. Collaborate with clients to understand their needs and preferences for architectural projects. Assist in documentation for Permit applications. Prepare presentations and visualizations to effectively communicate design ideas. Conduct site visits and assessments to gather information for design development. Collaborate with engineers, contractors, and other professionals during the design and construction phases to ensure design integrity. Develop solutions for technical and design problems Assist with development and implementation of CADD Standards Ability to troubleshoot software and file issues. Oversee and coordinate BIM processes. RESPONSIBILITIES (IT Support) Provide day-to-day IT support for design and engineering professionals, including hardware, software, network, and application troubleshooting. Support and maintain CAD workstations and related software (AutoCAD, Revit, Bluebeam, etc.). Assist with BIM coordination and document control when required. Serve as a trusted consultant to construction and design clients, offering both technical support and design insights. Track and bill time accurately for all client-facing and internal tasks. Work closely with internal teams and clients to understand and deliver project goals. Travel to client sites across the Mid-Atlantic region as needed. QUALIFICATIONS Knowledge of Autodesk Products (Revit/AutoCAD/Bluebeam/3D rendering). Knowledge of wood, steel, and concrete construction details and processes. Strong troubleshooting skills with Windows-based systems, CAD workstations, and design software. Must have excellent communication, customer service, and problem-solving skills Exceptional attention to detail and ability to manage multiple tasks in a fast-paced environment. Must have a valid driver's license. Experience with cloud-based collaboration tools (e.g., BIM 360, Microsoft Teams). Certifications in IT support or CAD systems (e.g., Autodesk Certified Professional, CompTIA, Microsoft). Associate degree in Engineering Technology or CAD Technology, or a minimum of two full years of drafting experience. 3+ years of experience in IT support, preferably in the AEC (Architecture, Engineering, Construction) industry. Company Description Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO's, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently. Company Description Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO's, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently.
10/30/2026
Full time
Job Description Job Description Hybrid (Mechanicsburg, PA Office) - Some local and Mid-Atlantic travel required Full-Time / Consultant Role JOB DESCRIPTION We are seeking a dynamic Specialist with a strong construction and IT background to join our team with hands on experience using Autodesk design tools like Revit, AutoCAD, and Bluebeam. In this hybrid role, you will assist in computerized drafting for residential, agricultural, and commercial projects along with bridging the gap between technical IT support and drafting/design expertise, supporting clients in the construction and architectural design industries. As a consultant, you will provide essential IT support to construction and design professionals that contribute directly to their daily drafting and design project needs. You must be comfortable shifting between technical support, CAD production, and client consulting throughout your work week. RESPONSIBILITIES (Design / Drafting) Utilize Autodesk products (Revit/AutoCAD/Bluebeam/3D Rendering software) working on multi- discipline architectural projects Develop detailed design concepts, including sketches, drawings, and 3D models. Prepare and modify construction documentation for commercial, agricultural, and residential projects, including new plans and renovations of existing buildings. Ensure compliance with building codes, zoning laws, and other regulations throughout the design process. Collaborate with clients to understand their needs and preferences for architectural projects. Assist in documentation for Permit applications. Prepare presentations and visualizations to effectively communicate design ideas. Conduct site visits and assessments to gather information for design development. Collaborate with engineers, contractors, and other professionals during the design and construction phases to ensure design integrity. Develop solutions for technical and design problems Assist with development and implementation of CADD Standards Ability to troubleshoot software and file issues. Oversee and coordinate BIM processes. RESPONSIBILITIES (IT Support) Provide day-to-day IT support for design and engineering professionals, including hardware, software, network, and application troubleshooting. Support and maintain CAD workstations and related software (AutoCAD, Revit, Bluebeam, etc.). Assist with BIM coordination and document control when required. Serve as a trusted consultant to construction and design clients, offering both technical support and design insights. Track and bill time accurately for all client-facing and internal tasks. Work closely with internal teams and clients to understand and deliver project goals. Travel to client sites across the Mid-Atlantic region as needed. QUALIFICATIONS Knowledge of Autodesk Products (Revit/AutoCAD/Bluebeam/3D rendering). Knowledge of wood, steel, and concrete construction details and processes. Strong troubleshooting skills with Windows-based systems, CAD workstations, and design software. Must have excellent communication, customer service, and problem-solving skills Exceptional attention to detail and ability to manage multiple tasks in a fast-paced environment. Must have a valid driver's license. Experience with cloud-based collaboration tools (e.g., BIM 360, Microsoft Teams). Certifications in IT support or CAD systems (e.g., Autodesk Certified Professional, CompTIA, Microsoft). Associate degree in Engineering Technology or CAD Technology, or a minimum of two full years of drafting experience. 3+ years of experience in IT support, preferably in the AEC (Architecture, Engineering, Construction) industry. Company Description Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO's, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently. Company Description Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO's, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently.
Sittercity is seeking a part-time IT Support Specialist to help power our online childcare marketplace. In this role, you'll provide technical support for internal teams, troubleshoot software and system issues, and ensure tools run smoothly for our caregivers and families. You'll assist with user account management, basic data and reporting tasks, and documentation of processes. Collaborating with engineers and product teams, you'll escalate complex issues, contribute feedback to improve our platform, and help maintain a secure, reliable, and user-friendly experience for all Sittercity users. Responsibilities Provide day-to-day technical support for internal users and teams Troubleshoot software, system, and access issues to resolution or escalation Manage user accounts, permissions, and basic configurations Document recurring issues, solutions, and support procedures Collaborate with engineering and product teams on escalated technical problems Support data integrity, basic reporting, and system monitoring tasks Assist with rollout and testing of new tools and features Help maintain security and compliance best practices in daily operations Required Skills Technical troubleshooting Saa S application support Ticketing systems (e.g., Zendesk, Jira) User account and permission management Basic SQL or data querying System and application monitoring Documentation and knowledge base creation Endpoint and browser configuration Security best practices awareness Collaboration with engineering/product teams
10/30/2026
Full time
Sittercity is seeking a part-time IT Support Specialist to help power our online childcare marketplace. In this role, you'll provide technical support for internal teams, troubleshoot software and system issues, and ensure tools run smoothly for our caregivers and families. You'll assist with user account management, basic data and reporting tasks, and documentation of processes. Collaborating with engineers and product teams, you'll escalate complex issues, contribute feedback to improve our platform, and help maintain a secure, reliable, and user-friendly experience for all Sittercity users. Responsibilities Provide day-to-day technical support for internal users and teams Troubleshoot software, system, and access issues to resolution or escalation Manage user accounts, permissions, and basic configurations Document recurring issues, solutions, and support procedures Collaborate with engineering and product teams on escalated technical problems Support data integrity, basic reporting, and system monitoring tasks Assist with rollout and testing of new tools and features Help maintain security and compliance best practices in daily operations Required Skills Technical troubleshooting Saa S application support Ticketing systems (e.g., Zendesk, Jira) User account and permission management Basic SQL or data querying System and application monitoring Documentation and knowledge base creation Endpoint and browser configuration Security best practices awareness Collaboration with engineering/product teams
Job Description Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence . We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a Tech Specialist 2 (Security Administrator) to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Responsibilities Analyze system performance and recommend improvements Provide support to the system administration and engineering team Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems Communicate with customers, manufacturers, vendors and system administrators Train system users and other system support personnel Analyze and modify preventive maintenance checklists for system changes Troubleshoot system performance issues and implement corrective actions Organize and prepare detailed documentation of system performance, including service request records and analysis Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems Provide on site system support post deployment Read and interpret engineering drawings Understand SOP and SOW documentation Ensure test lab equipment is maintained Interface with engineering team to ensure design efficiency Interface with internal and external customers demonstrating excellent oral and written communication skills Conduct research and development of entire systems and analyze all interoperability and constructability scenarios Read blue prints, schematics and statements of work (SOW). C Coordinate with field personnel and/or engineering team to discuss any potential installation issues Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems). Perform all duties with minimal direct supervision Qualifications Education/Experience: High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems Or Associates with 6+ years of experience System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions Reliable attendance at customer site during work hours required by customer What we offer: A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. Open and transparent communication with senior leadership as well as local office management. We offer an excellent benefits package including A competitive salary Medical, dental, vision, life, and disability insurance Paid-time off Tuition reimbursement 401k Retirement Plan Military Reserve pay offset Paid maternity leave Abilities: Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person.
10/29/2026
Full time
Job Description Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence . We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a Tech Specialist 2 (Security Administrator) to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Responsibilities Analyze system performance and recommend improvements Provide support to the system administration and engineering team Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems Communicate with customers, manufacturers, vendors and system administrators Train system users and other system support personnel Analyze and modify preventive maintenance checklists for system changes Troubleshoot system performance issues and implement corrective actions Organize and prepare detailed documentation of system performance, including service request records and analysis Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems Provide on site system support post deployment Read and interpret engineering drawings Understand SOP and SOW documentation Ensure test lab equipment is maintained Interface with engineering team to ensure design efficiency Interface with internal and external customers demonstrating excellent oral and written communication skills Conduct research and development of entire systems and analyze all interoperability and constructability scenarios Read blue prints, schematics and statements of work (SOW). C Coordinate with field personnel and/or engineering team to discuss any potential installation issues Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems). Perform all duties with minimal direct supervision Qualifications Education/Experience: High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems Or Associates with 6+ years of experience System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions Reliable attendance at customer site during work hours required by customer What we offer: A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. Open and transparent communication with senior leadership as well as local office management. We offer an excellent benefits package including A competitive salary Medical, dental, vision, life, and disability insurance Paid-time off Tuition reimbursement 401k Retirement Plan Military Reserve pay offset Paid maternity leave Abilities: Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person.
Job Description Job Description Job Description acuCyber is seeking a detail-oriented Configuration Management Specialist to establish, maintain, and enforce processes that ensure the integrity, consistency, traceability, and control of technical products and documentation throughout their lifecycles. This role works closely with engineering, software development, quality assurance, cybersecurity, program management, and other stakeholders to manage configuration items, baselines, changes, releases, and associated records. , Required Skills Bachelor's degree 7-10+ years of configuration management experience Demonstrated experience in configuration management, change management, document control, software release management, or a related discipline. Knowledge of configuration identification, change control, status accounting, verification, and auditing principles. Experience managing technical documentation, product baselines, and controlled repositories. Strong analytical, organizational, documentation, and problem-solving skills. Ability to interpret technical requirements, drawings, specifications, and contractual documentation. Proficiency with Microsoft Office and configuration, document-management, or version-control tools. Ability to coordinate effectively with technical and nontechnical stakeholders. Strong attention to detail and ability to manage multiple priorities and deadlines. , Desired Skills Master's degree Experience supporting government, defense, aerospace, engineering, software, cybersecurity, or other regulated programs. Knowledge of Agile, DevSecOps, systems engineering, software development, or product lifecycle processes. Experience facilitating Configuration Control Boards and conducting functional or physical configuration audits. Configuration management or related professional certification. Familiarity with contract data requirements, data-item descriptions, and government documentation processes. , About acuCyber At acuCyber, cleared tech talent fuels the future of national defense. As a respected and fast-growing player in the DoD and federal contracting space, we deliver advanced cybersecurity and digital solutions that protect vital systems and drive mission success. Our team of cleared engineers, developers, and cyber experts work hands-on with secure environments, and zero-trust architecture. In return, you'll join a mission-first culture with real growth opportunities and solid benefits: competitive health coverage, 401(k), PTO, short-term disability, and more. If you're ready to level up your skills and contribute to projects with purpose, acuCyber is where your clearance counts.
10/29/2026
Full time
Job Description Job Description Job Description acuCyber is seeking a detail-oriented Configuration Management Specialist to establish, maintain, and enforce processes that ensure the integrity, consistency, traceability, and control of technical products and documentation throughout their lifecycles. This role works closely with engineering, software development, quality assurance, cybersecurity, program management, and other stakeholders to manage configuration items, baselines, changes, releases, and associated records. , Required Skills Bachelor's degree 7-10+ years of configuration management experience Demonstrated experience in configuration management, change management, document control, software release management, or a related discipline. Knowledge of configuration identification, change control, status accounting, verification, and auditing principles. Experience managing technical documentation, product baselines, and controlled repositories. Strong analytical, organizational, documentation, and problem-solving skills. Ability to interpret technical requirements, drawings, specifications, and contractual documentation. Proficiency with Microsoft Office and configuration, document-management, or version-control tools. Ability to coordinate effectively with technical and nontechnical stakeholders. Strong attention to detail and ability to manage multiple priorities and deadlines. , Desired Skills Master's degree Experience supporting government, defense, aerospace, engineering, software, cybersecurity, or other regulated programs. Knowledge of Agile, DevSecOps, systems engineering, software development, or product lifecycle processes. Experience facilitating Configuration Control Boards and conducting functional or physical configuration audits. Configuration management or related professional certification. Familiarity with contract data requirements, data-item descriptions, and government documentation processes. , About acuCyber At acuCyber, cleared tech talent fuels the future of national defense. As a respected and fast-growing player in the DoD and federal contracting space, we deliver advanced cybersecurity and digital solutions that protect vital systems and drive mission success. Our team of cleared engineers, developers, and cyber experts work hands-on with secure environments, and zero-trust architecture. In return, you'll join a mission-first culture with real growth opportunities and solid benefits: competitive health coverage, 401(k), PTO, short-term disability, and more. If you're ready to level up your skills and contribute to projects with purpose, acuCyber is where your clearance counts.
Frank L Blum Construction Co
Winston Salem, North Carolina
Job Description Job Description Summary The Applied AI Specialist uses artificial intelligence to solve practical business problems. The work is applied rather than theoretical: building tooling that assembles reporting from the company's corporate operating systems so that business analytics improve, and developing tools that make each department's day-to-day work move faster and with better information. This is an individual contributor position for someone who can take a defined problem and deliver a working, documented, production-ready solution. The Director of Business Intelligence sets departmental technical standards and carries governance and vendor decisions. Within those standards the person in this seat owns the design of their assigned solution areas. Essential Duties and Responsibilities Applied AI Development Build tooling that assembles reporting from the company's corporate operating systems and provides for better business analytics. Develop artificial intelligence tools that provide for more efficient workflows within each department's function. Design, build, test and deploy agents and assistants that automate research, document review and report preparation. Prototype quickly, measure each result against the process it replaces, and either harden it for production or retire it. Extract structured data from construction documents (drawings, specifications, contracts, submittals, schedules and meeting transcripts) using vision-capable and language models, so that downstream scheduling, estimating, contract and risk tools answer from the project record rather than from general knowledge. Integration & Engineering Write and maintain the integrations required to connect the company's platforms to one another and to artificial intelligence services. Design and maintain retrieval pipelines over company documents and project data, so that tooling answers from the company's own information rather than from general knowledge. Work with the Director on the company data warehouse, including ingestion, modeling and the interfaces that tooling queries against. Maintain source control, environment configuration, testing and deployment practice for everything built. Build and maintain connectors to the company's platforms using open agent protocols (Model Context Protocol or equivalent), reusable agent skills and scheduled agent runs, with a named service account for every integration. Treat the company data warehouse as the primary source for every assistant that reports numbers: tooling queries the governed model maintained by the Business Intelligence & Automation Analyst rather than re-deriving figures from raw files. Evaluation & Production Operations Maintain a golden test set and regression suite for every deployed assistant. No prompt, model or retrieval change ships without passing it, and a failed check is reported, not suppressed. Instrument every assistant with tracing and logging so that each run's inputs, retrieved sources, outputs, latency and cost can be reviewed after the fact. Report monthly, per tool: accuracy against the test set, failure rate, adoption, time saved and API or token spend against the approved budget. Own production support for deployed assistants: monitoring, failure alerting, incident response, a published support path for end users, and a written runbook for each tool. Standards, Governance & Security Apply and help refine the departmental standards for how tools are built, named, versioned, documented and shared inside the company. Build the required guardrails into every deployed tool, covering data handling, confidentiality, output accuracy and the boundary between a recommendation and a human decision. Contribute hands-on testing and written findings to platform and vendor evaluations led by the Director. Partner with Information Technology on security review, access control, licensing and acceptable use, and raise concerns early. Classify data before it reaches any model service. De-identify personnel and compensation data, keep client-confidential material inside approved services only, and confirm vendor data-retention and model-training terms before a new service is used. Route every automated read of company data through named, department-owned service accounts whose activity is logged and reviewed quarterly by the Director and the Executive Vice President. Verify that generated output meets company brand and accuracy standards before it reaches a client. Enablement & Deployment Package tools so that an end user can run them without configuring anything, and distribute them to the teams that need them. Write plain-language documentation for every tool deployed, covering what it does, what it does not do, and when its output should not be trusted. Sit down with a department and establish what they actually need before building anything for them. Measure and report adoption and time saved for each deployed tool. Partner with the company training function on adoption programs, office hours and role-specific training so that deployed tools are used, not just delivered. General Maintain confidentiality of financial, personnel and client information encountered in the course of the work. Stay current on developments in applied artificial intelligence and bring relevant capability to the department's attention. Perform other duties and special projects as assigned. Qualification Requirements The required list is the working foundation a candidate must hold on day one. The preferred list is capability that is welcome on arrival and will otherwise be developed in the role. Required Bachelor's degree in computer science, software engineering, data science, information systems or a related field, or an equivalent combination of education and experience. Three or more years of professional software, data or automation engineering experience. Production experience building against large language model services, including prompt design and tool or function calling. Demonstrated experience building retrieval over a document corpus, including chunking, embedding and relevance evaluation. Demonstrated proficiency in a general-purpose programming language used for integration work, including work with web interfaces, authentication and data transformation. Experience connecting third-party software platforms to one another through their published interfaces. Working proficiency writing queries against a relational database, and a working understanding of data warehouse concepts. Working practice with source control, automated testing and deployment in a team environment. Demonstrated practice building evaluation sets and regression tests for language-model applications, and reporting accuracy and cost over time. Experience operating a language-model application in production, including monitoring, failure alerting and incident response. Ability to judge whether a problem should be solved with artificial intelligence, with conventional automation, or not at all, and to say so plainly. Ability to explain technical work to a non-technical audience. Preferred, not required Experience with vector databases, embedding model selection or document processing at scale. Exposure to data warehouse design or analytics engineering. Experience evaluating artificial intelligence platforms or vendors and writing up the findings. Experience with agent frameworks and open agent protocols (Model Context Protocol or equivalent), including packaging reusable agent skills for non-technical users. Experience extracting structured data from engineering drawings, specifications or contracts using vision-capable models. Familiarity with construction or other project-based operating data: job cost, schedules, submittals, RFIs, change orders, subcontractor bids. Experience with Microsoft 365, Power Platform or SQL Server as an integration surface. Physical Demands Regularly required to sit or stand and walk for extended periods of time, with the occasional ability to stoop or kneel. Must occasionally lift and/or move up to 50 pounds. Vision abilities for this position include close vision as well as distance vision. Ability to repetitiously use hands and fingers to handle or feel and to manipulate keys on a keyboard. Comments This position supports all company offices and active job sites. Employees may be required to travel between Blum's offices or to active job sites as required. Candidates will be asked to walk through examples of their own work during the technical interview. This position has no direct reports. Candidates will be asked to show the evaluation and monitoring approach they used on a production language-model application, not only the application itself. Professional appearance and demeanor required for this position. Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) matching PTO Life Insurance Short Term Disability Gym Reimbursement NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
10/29/2026
Full time
Job Description Job Description Summary The Applied AI Specialist uses artificial intelligence to solve practical business problems. The work is applied rather than theoretical: building tooling that assembles reporting from the company's corporate operating systems so that business analytics improve, and developing tools that make each department's day-to-day work move faster and with better information. This is an individual contributor position for someone who can take a defined problem and deliver a working, documented, production-ready solution. The Director of Business Intelligence sets departmental technical standards and carries governance and vendor decisions. Within those standards the person in this seat owns the design of their assigned solution areas. Essential Duties and Responsibilities Applied AI Development Build tooling that assembles reporting from the company's corporate operating systems and provides for better business analytics. Develop artificial intelligence tools that provide for more efficient workflows within each department's function. Design, build, test and deploy agents and assistants that automate research, document review and report preparation. Prototype quickly, measure each result against the process it replaces, and either harden it for production or retire it. Extract structured data from construction documents (drawings, specifications, contracts, submittals, schedules and meeting transcripts) using vision-capable and language models, so that downstream scheduling, estimating, contract and risk tools answer from the project record rather than from general knowledge. Integration & Engineering Write and maintain the integrations required to connect the company's platforms to one another and to artificial intelligence services. Design and maintain retrieval pipelines over company documents and project data, so that tooling answers from the company's own information rather than from general knowledge. Work with the Director on the company data warehouse, including ingestion, modeling and the interfaces that tooling queries against. Maintain source control, environment configuration, testing and deployment practice for everything built. Build and maintain connectors to the company's platforms using open agent protocols (Model Context Protocol or equivalent), reusable agent skills and scheduled agent runs, with a named service account for every integration. Treat the company data warehouse as the primary source for every assistant that reports numbers: tooling queries the governed model maintained by the Business Intelligence & Automation Analyst rather than re-deriving figures from raw files. Evaluation & Production Operations Maintain a golden test set and regression suite for every deployed assistant. No prompt, model or retrieval change ships without passing it, and a failed check is reported, not suppressed. Instrument every assistant with tracing and logging so that each run's inputs, retrieved sources, outputs, latency and cost can be reviewed after the fact. Report monthly, per tool: accuracy against the test set, failure rate, adoption, time saved and API or token spend against the approved budget. Own production support for deployed assistants: monitoring, failure alerting, incident response, a published support path for end users, and a written runbook for each tool. Standards, Governance & Security Apply and help refine the departmental standards for how tools are built, named, versioned, documented and shared inside the company. Build the required guardrails into every deployed tool, covering data handling, confidentiality, output accuracy and the boundary between a recommendation and a human decision. Contribute hands-on testing and written findings to platform and vendor evaluations led by the Director. Partner with Information Technology on security review, access control, licensing and acceptable use, and raise concerns early. Classify data before it reaches any model service. De-identify personnel and compensation data, keep client-confidential material inside approved services only, and confirm vendor data-retention and model-training terms before a new service is used. Route every automated read of company data through named, department-owned service accounts whose activity is logged and reviewed quarterly by the Director and the Executive Vice President. Verify that generated output meets company brand and accuracy standards before it reaches a client. Enablement & Deployment Package tools so that an end user can run them without configuring anything, and distribute them to the teams that need them. Write plain-language documentation for every tool deployed, covering what it does, what it does not do, and when its output should not be trusted. Sit down with a department and establish what they actually need before building anything for them. Measure and report adoption and time saved for each deployed tool. Partner with the company training function on adoption programs, office hours and role-specific training so that deployed tools are used, not just delivered. General Maintain confidentiality of financial, personnel and client information encountered in the course of the work. Stay current on developments in applied artificial intelligence and bring relevant capability to the department's attention. Perform other duties and special projects as assigned. Qualification Requirements The required list is the working foundation a candidate must hold on day one. The preferred list is capability that is welcome on arrival and will otherwise be developed in the role. Required Bachelor's degree in computer science, software engineering, data science, information systems or a related field, or an equivalent combination of education and experience. Three or more years of professional software, data or automation engineering experience. Production experience building against large language model services, including prompt design and tool or function calling. Demonstrated experience building retrieval over a document corpus, including chunking, embedding and relevance evaluation. Demonstrated proficiency in a general-purpose programming language used for integration work, including work with web interfaces, authentication and data transformation. Experience connecting third-party software platforms to one another through their published interfaces. Working proficiency writing queries against a relational database, and a working understanding of data warehouse concepts. Working practice with source control, automated testing and deployment in a team environment. Demonstrated practice building evaluation sets and regression tests for language-model applications, and reporting accuracy and cost over time. Experience operating a language-model application in production, including monitoring, failure alerting and incident response. Ability to judge whether a problem should be solved with artificial intelligence, with conventional automation, or not at all, and to say so plainly. Ability to explain technical work to a non-technical audience. Preferred, not required Experience with vector databases, embedding model selection or document processing at scale. Exposure to data warehouse design or analytics engineering. Experience evaluating artificial intelligence platforms or vendors and writing up the findings. Experience with agent frameworks and open agent protocols (Model Context Protocol or equivalent), including packaging reusable agent skills for non-technical users. Experience extracting structured data from engineering drawings, specifications or contracts using vision-capable models. Familiarity with construction or other project-based operating data: job cost, schedules, submittals, RFIs, change orders, subcontractor bids. Experience with Microsoft 365, Power Platform or SQL Server as an integration surface. Physical Demands Regularly required to sit or stand and walk for extended periods of time, with the occasional ability to stoop or kneel. Must occasionally lift and/or move up to 50 pounds. Vision abilities for this position include close vision as well as distance vision. Ability to repetitiously use hands and fingers to handle or feel and to manipulate keys on a keyboard. Comments This position supports all company offices and active job sites. Employees may be required to travel between Blum's offices or to active job sites as required. Candidates will be asked to walk through examples of their own work during the technical interview. This position has no direct reports. Candidates will be asked to show the evaluation and monitoring approach they used on a production language-model application, not only the application itself. Professional appearance and demeanor required for this position. Benefits Medical Insurance Dental Insurance Vision Insurance 401(k) matching PTO Life Insurance Short Term Disability Gym Reimbursement NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Job Description Job Description Description Company Overview Therapy Management Corporation (TMC) strives to be the preferred therapy provider and employer in all communities we serve. We make a positive difference by delivering compassionate, superior care to all. Our passionate commitment to service excellence creates loyal customers and cultivates the best working environment for our TMC family. Our success is built on unwavering integrity, ethics, and an environment of innovation. Description The Robotics Process Automation (RPA) team is responsible for building and maintaining custom robotic processes for clients to support RPA based solutions that optimize business processes and eliminate repetitive and manual work. As a member of this team, you will be expected to build and take ownership of your workflows and the client results that you help create: Understand the product: Build understanding of our customers' needs and have a thorough understanding of the technology framework and processes that are in place. Onboard new clients: Work closely with new clients to configure the solution using both a user interface and SQL updates. Create new RPA processes : Build RPA processes using RPA tools as well as custom-built solutions on an as-needed basis. Manage and Maintain processes : Ensure smooth processing of RPA processes, including validating data and troubleshooting problems and unexpected results. Make updates to existing processes as needed based on changing applications and client needs. Communicate with clients : Work with clients to obtain data and other information as needed. Manage expectations and return desired results to clients. This position will give you an excellent opportunity to work with a team of highly motivated product management, engineering, and usability design and research professionals in a growing organization that is invested in creating exceptional product experiences and client value. Key Responsibilities Discover, document, design, and deliver optimizations to existing business practices Conduct consulting with internal and external clients to optimize processes Record work time for external client billing as defined in consulting agreements Build relationships with business stakeholders Use RPA tooling to automated business processes Propose additional efficiency optimizations and approaches Develop automations with a focus on usability, dependability, maintainability, and performance Participate in peer design reviews, code reviews, performance testing, and functional testing with a focus on product quality Maintain automations repository Stay current with software industry trends, tools, technologies, and best-practices, and incorporate them into your work Skills, Knowledge and Expertise REQUIRED QUALIFICATIONS Bachelor's degree or equivalent experience. RPA experience preferred (UI Path, Automation Anywhere, Blue Prism, Power Automate, or other RPA platform), or other client facing application development experience. Familiarity with databases technologies like SQL, Cosmos, Mongo, etc. Familiarity with healthcare revenue cycle and/or payer organizations will be helpful. Experience working in a in Scrum or other Agile development environment is preferred. Can-do attitude with a demonstrated ability to get things done under minimal supervision. Organized, detail-oriented, and process- and improvement-minded. PREFERRED QUALIFICATIONS Experience with one or more of the following programming languages: C#, VB.NET, C++, JavaScript
10/29/2026
Full time
Job Description Job Description Description Company Overview Therapy Management Corporation (TMC) strives to be the preferred therapy provider and employer in all communities we serve. We make a positive difference by delivering compassionate, superior care to all. Our passionate commitment to service excellence creates loyal customers and cultivates the best working environment for our TMC family. Our success is built on unwavering integrity, ethics, and an environment of innovation. Description The Robotics Process Automation (RPA) team is responsible for building and maintaining custom robotic processes for clients to support RPA based solutions that optimize business processes and eliminate repetitive and manual work. As a member of this team, you will be expected to build and take ownership of your workflows and the client results that you help create: Understand the product: Build understanding of our customers' needs and have a thorough understanding of the technology framework and processes that are in place. Onboard new clients: Work closely with new clients to configure the solution using both a user interface and SQL updates. Create new RPA processes : Build RPA processes using RPA tools as well as custom-built solutions on an as-needed basis. Manage and Maintain processes : Ensure smooth processing of RPA processes, including validating data and troubleshooting problems and unexpected results. Make updates to existing processes as needed based on changing applications and client needs. Communicate with clients : Work with clients to obtain data and other information as needed. Manage expectations and return desired results to clients. This position will give you an excellent opportunity to work with a team of highly motivated product management, engineering, and usability design and research professionals in a growing organization that is invested in creating exceptional product experiences and client value. Key Responsibilities Discover, document, design, and deliver optimizations to existing business practices Conduct consulting with internal and external clients to optimize processes Record work time for external client billing as defined in consulting agreements Build relationships with business stakeholders Use RPA tooling to automated business processes Propose additional efficiency optimizations and approaches Develop automations with a focus on usability, dependability, maintainability, and performance Participate in peer design reviews, code reviews, performance testing, and functional testing with a focus on product quality Maintain automations repository Stay current with software industry trends, tools, technologies, and best-practices, and incorporate them into your work Skills, Knowledge and Expertise REQUIRED QUALIFICATIONS Bachelor's degree or equivalent experience. RPA experience preferred (UI Path, Automation Anywhere, Blue Prism, Power Automate, or other RPA platform), or other client facing application development experience. Familiarity with databases technologies like SQL, Cosmos, Mongo, etc. Familiarity with healthcare revenue cycle and/or payer organizations will be helpful. Experience working in a in Scrum or other Agile development environment is preferred. Can-do attitude with a demonstrated ability to get things done under minimal supervision. Organized, detail-oriented, and process- and improvement-minded. PREFERRED QUALIFICATIONS Experience with one or more of the following programming languages: C#, VB.NET, C++, JavaScript
Job Description Job Description Description: AI & Automation Workflow Specialist - On Site Role-PA Department: Applied AI / Innovation Location: Harrisburg, Lancaster or Malvern, PA Position Summary Join one of the most innovative, forward-thinking law firms in the country. As a member of the Saxton & Stump team, you'll be joining a culture of excellence and teamwork, mixed with a strong focus on investing in our team and the community. We understand that the new legal environment requires a different type of approach to all aspects of the business, and we've built that into the way we recruit, the way we structure our team, and the way we value customer service. The AI & Automation Workflow Specialist will support the firm's Applied AI function by helping build, test, troubleshoot, maintain, and improve AI-enabled workflows and automation solutions. This is a hands-on technical role with meaningful attorney and end-user interaction. The right candidate will be able to take over much of the detailed technical execution work involved in building and maintaining workflows, while also being capable of speaking directly with attorneys, documenting workflows, supporting testing, and translating feedback into practical improvements. This person does not need to be a traditional software engineer, but they must be technically fluent, detail-oriented, curious, and comfortable working with tools such as Microsoft Power Platform, Power Automate, Microsoft 365, and AI-enabled workflow platforms. Key Responsibilities Workflow Technical Execution Build, test, troubleshoot, and maintain workflows using Microsoft Power Automate, Power Platform, SharePoint, Teams, Forms, Excel, and related tools. Support the development of AI-enabled workflows, document automation, intake processes, approval flows, task routing, and internal productivity tools. Debug workflow errors, failed runs, logic issues, permissions problems, and integration issues. Refine workflows based on user feedback, testing results, and operational needs. Document workflow logic, requirements, dependencies, testing steps, known issues, and support procedures. Requirements Gathering & User Interaction Participate in attorney-facing testing sessions, capture feedback, identify gaps, and recommend improvements. Explain workflow functionality and technical concepts in clear, practical terms for non-technical users. Applied AI & Automation Support Help identify opportunities to use AI and automation to improve legal work, internal operations, client service, document processes, knowledge management, and administrative workflows. Assist with pilots, proofs of concept, testing, rollout, and post-launch support for AI and automation initiatives. Support both internal and client-facing AI and automation projects. Stay current on Microsoft Power Platform, generative AI, legal technology, and workflow automation capabilities. Project Ownership & Support Take ownership of assigned workflow and automation tasks from intake through testing and implementation. Manage day-to-day execution details, including issue tracking, testing coordination, documentation, and user follow-up. Escalate strategic, security, governance, or architecture questions when appropriate. Help the Applied AI function scale by taking on the technical minutia required to move projects from concept to working solution. Monitor production workflows and addresses any issues quickly. Requirements: Required Qualifications Experience building or supporting workflows in Microsoft Power Automate or similar automation platforms. Strong knowledge of Microsoft 365 tools, including SharePoint, Teams, Forms, Excel, and Outlook. Strong troubleshooting, analytical, and problem-solving skills. Ability to communicate clearly with attorneys, executives, business users, and technical stakeholders. Strong attention to detail and comfort managing multiple workstreams. Willingness to learn new tools quickly and work hands-on in emerging AI and automation platforms. Preferred Qualifications Experience in professional services. Experience with Power Apps, Dataverse, Copilot Studio, document automation, workflow mapping, or AI-enabled productivity tools. Experience creating process maps, user stories, test plans, training materials, or support documentation. Prior experience in a business analyst, automation specialist, legal technology, product owner, solutions analyst, or technical support role. Physical Requirements Administrative and support staff must be able to perform the essential functions of their roles, with or without reasonable accommodation, in a professional office setting. These requirements include: Prolonged periods of sitting or standing, depending on the nature of the role, and working on a computer or phone system. Frequent use of hands and fingers for typing, filing, handling paperwork, and operating standard office equipment (e.g., copiers, scanners, multi-line phones). Ability to communicate effectively, including speaking clearly and hearing adequately in person and via phone. Regular movement throughout the office, including walking, bending, reaching, and retrieving files or supplies. Ability to lift and carry office materials, files, or packages up to approximately 15-20 pounds on an occasional basis. Ability to maintain focus and organization while managing routine tasks, interruptions, and multiple priorities. Ideal Candidate Profile The ideal candidate is technically capable, intellectually curious, and execution-oriented. They enjoy building workflows, solving problems, testing details, and improving processes. They are comfortable getting into the details of automation logic and troubleshooting, but can also sit with an attorney, understand the business problem, and communicate clearly without unnecessary technical jargon. This person should be eager to grow into a broader applied AI, legal technology, automation, or product ownership role. They should be comfortable operating in ambiguity, asking good questions, taking ownership, and helping turn loosely defined ideas into reliable, usable tools. Success in This Role Looks Like A successful AI & Automation Workflow Specialist will quickly become a trusted execution partner to the Director of Applied AI. They will help reduce the Director's involvement in day-to-day workflow building, testing, debugging, and documentation, while providing reliable support to attorneys and staff as AI and automation tools are developed, tested, and deployed across the firm. Saxton & Stump offers a competitive salary, as well as a comprehensive benefits package, including medical, dental, and vision insurance (which start day one of employment), a 401k plan, and the opportunity for professional growth.
10/29/2026
Full time
Job Description Job Description Description: AI & Automation Workflow Specialist - On Site Role-PA Department: Applied AI / Innovation Location: Harrisburg, Lancaster or Malvern, PA Position Summary Join one of the most innovative, forward-thinking law firms in the country. As a member of the Saxton & Stump team, you'll be joining a culture of excellence and teamwork, mixed with a strong focus on investing in our team and the community. We understand that the new legal environment requires a different type of approach to all aspects of the business, and we've built that into the way we recruit, the way we structure our team, and the way we value customer service. The AI & Automation Workflow Specialist will support the firm's Applied AI function by helping build, test, troubleshoot, maintain, and improve AI-enabled workflows and automation solutions. This is a hands-on technical role with meaningful attorney and end-user interaction. The right candidate will be able to take over much of the detailed technical execution work involved in building and maintaining workflows, while also being capable of speaking directly with attorneys, documenting workflows, supporting testing, and translating feedback into practical improvements. This person does not need to be a traditional software engineer, but they must be technically fluent, detail-oriented, curious, and comfortable working with tools such as Microsoft Power Platform, Power Automate, Microsoft 365, and AI-enabled workflow platforms. Key Responsibilities Workflow Technical Execution Build, test, troubleshoot, and maintain workflows using Microsoft Power Automate, Power Platform, SharePoint, Teams, Forms, Excel, and related tools. Support the development of AI-enabled workflows, document automation, intake processes, approval flows, task routing, and internal productivity tools. Debug workflow errors, failed runs, logic issues, permissions problems, and integration issues. Refine workflows based on user feedback, testing results, and operational needs. Document workflow logic, requirements, dependencies, testing steps, known issues, and support procedures. Requirements Gathering & User Interaction Participate in attorney-facing testing sessions, capture feedback, identify gaps, and recommend improvements. Explain workflow functionality and technical concepts in clear, practical terms for non-technical users. Applied AI & Automation Support Help identify opportunities to use AI and automation to improve legal work, internal operations, client service, document processes, knowledge management, and administrative workflows. Assist with pilots, proofs of concept, testing, rollout, and post-launch support for AI and automation initiatives. Support both internal and client-facing AI and automation projects. Stay current on Microsoft Power Platform, generative AI, legal technology, and workflow automation capabilities. Project Ownership & Support Take ownership of assigned workflow and automation tasks from intake through testing and implementation. Manage day-to-day execution details, including issue tracking, testing coordination, documentation, and user follow-up. Escalate strategic, security, governance, or architecture questions when appropriate. Help the Applied AI function scale by taking on the technical minutia required to move projects from concept to working solution. Monitor production workflows and addresses any issues quickly. Requirements: Required Qualifications Experience building or supporting workflows in Microsoft Power Automate or similar automation platforms. Strong knowledge of Microsoft 365 tools, including SharePoint, Teams, Forms, Excel, and Outlook. Strong troubleshooting, analytical, and problem-solving skills. Ability to communicate clearly with attorneys, executives, business users, and technical stakeholders. Strong attention to detail and comfort managing multiple workstreams. Willingness to learn new tools quickly and work hands-on in emerging AI and automation platforms. Preferred Qualifications Experience in professional services. Experience with Power Apps, Dataverse, Copilot Studio, document automation, workflow mapping, or AI-enabled productivity tools. Experience creating process maps, user stories, test plans, training materials, or support documentation. Prior experience in a business analyst, automation specialist, legal technology, product owner, solutions analyst, or technical support role. Physical Requirements Administrative and support staff must be able to perform the essential functions of their roles, with or without reasonable accommodation, in a professional office setting. These requirements include: Prolonged periods of sitting or standing, depending on the nature of the role, and working on a computer or phone system. Frequent use of hands and fingers for typing, filing, handling paperwork, and operating standard office equipment (e.g., copiers, scanners, multi-line phones). Ability to communicate effectively, including speaking clearly and hearing adequately in person and via phone. Regular movement throughout the office, including walking, bending, reaching, and retrieving files or supplies. Ability to lift and carry office materials, files, or packages up to approximately 15-20 pounds on an occasional basis. Ability to maintain focus and organization while managing routine tasks, interruptions, and multiple priorities. Ideal Candidate Profile The ideal candidate is technically capable, intellectually curious, and execution-oriented. They enjoy building workflows, solving problems, testing details, and improving processes. They are comfortable getting into the details of automation logic and troubleshooting, but can also sit with an attorney, understand the business problem, and communicate clearly without unnecessary technical jargon. This person should be eager to grow into a broader applied AI, legal technology, automation, or product ownership role. They should be comfortable operating in ambiguity, asking good questions, taking ownership, and helping turn loosely defined ideas into reliable, usable tools. Success in This Role Looks Like A successful AI & Automation Workflow Specialist will quickly become a trusted execution partner to the Director of Applied AI. They will help reduce the Director's involvement in day-to-day workflow building, testing, debugging, and documentation, while providing reliable support to attorneys and staff as AI and automation tools are developed, tested, and deployed across the firm. Saxton & Stump offers a competitive salary, as well as a comprehensive benefits package, including medical, dental, and vision insurance (which start day one of employment), a 401k plan, and the opportunity for professional growth.
Job Description Job Description Aerospace Metrology Specialist (FARO Laser Tracker & Verisurf) Location: Shelby Township, MI Compensation: $28-$35/hour A day in this role You start your day reviewing engineering drawings for a new aerospace fixture build. With your FARO laser tracker and Verisurf toolsets, you map critical features, align to datums, and validate that what's on the floor matches what's on paper. By afternoon, you're compiling a clear, visual inspection report-annotated 3D images, concise written notes, and well organized data tables-so engineering, quality, and production can move forward with confidence. You'll wrap up by supporting a custom tracker service request tied to a space or defense program and planning tomorrow's priorities. What you'll own Deliver custom laser tracker metrology services for inspecting and supporting the build of tooling, jigs, and fixtures used in aerospace, space, and defense applications. Execute inspections against engineering drawings and GD&T requirements using FARO and Verisurf. Produce easy to read inspection documentation featuring written summaries, 3D visuals, and structured data tables. Complete all reporting and records with precision and on time; assist with other related tasks as assigned. What you bring Strong math aptitude with clear verbal and written communication. Hands on Verisurf software expertise. Proven proficiency with FARO Laser Tracker systems. Solid GD&T knowledge and blueprint interpretation skills. Excellent organization, follow through, and deadline awareness; high attention to detail. Ability to learn new software tools as needed. Aerospace industry background is preferred, and training is available for strong candidates. Experience and training At least 5 years of Verisurf experience. At least 5 years working with FARO Laser Trackers. Proficiency with Microsoft Office Suite. Tools and technologies Verisurf Software FARO Laser Tracker CAM Software GD&T application Benefits Health insurance with a low employee contribution HMO option. Vision and dental coverage. Company paid Life, Accident, and Disability insurance (100% paid by employer). Health Savings Account (HSA) available. 401(k) plan with company match. Paid Holidays and Paid Time Off. Work authorization (Note: No sponsorship available for this position.) Due to the nature of work performed within our facilities, U.S. citizenship or Valid Permanent Resident status is required. Ready to apply? Our recruiting team would love to hear from you today. Please submit your resume for consideration.
10/29/2026
Full time
Job Description Job Description Aerospace Metrology Specialist (FARO Laser Tracker & Verisurf) Location: Shelby Township, MI Compensation: $28-$35/hour A day in this role You start your day reviewing engineering drawings for a new aerospace fixture build. With your FARO laser tracker and Verisurf toolsets, you map critical features, align to datums, and validate that what's on the floor matches what's on paper. By afternoon, you're compiling a clear, visual inspection report-annotated 3D images, concise written notes, and well organized data tables-so engineering, quality, and production can move forward with confidence. You'll wrap up by supporting a custom tracker service request tied to a space or defense program and planning tomorrow's priorities. What you'll own Deliver custom laser tracker metrology services for inspecting and supporting the build of tooling, jigs, and fixtures used in aerospace, space, and defense applications. Execute inspections against engineering drawings and GD&T requirements using FARO and Verisurf. Produce easy to read inspection documentation featuring written summaries, 3D visuals, and structured data tables. Complete all reporting and records with precision and on time; assist with other related tasks as assigned. What you bring Strong math aptitude with clear verbal and written communication. Hands on Verisurf software expertise. Proven proficiency with FARO Laser Tracker systems. Solid GD&T knowledge and blueprint interpretation skills. Excellent organization, follow through, and deadline awareness; high attention to detail. Ability to learn new software tools as needed. Aerospace industry background is preferred, and training is available for strong candidates. Experience and training At least 5 years of Verisurf experience. At least 5 years working with FARO Laser Trackers. Proficiency with Microsoft Office Suite. Tools and technologies Verisurf Software FARO Laser Tracker CAM Software GD&T application Benefits Health insurance with a low employee contribution HMO option. Vision and dental coverage. Company paid Life, Accident, and Disability insurance (100% paid by employer). Health Savings Account (HSA) available. 401(k) plan with company match. Paid Holidays and Paid Time Off. Work authorization (Note: No sponsorship available for this position.) Due to the nature of work performed within our facilities, U.S. citizenship or Valid Permanent Resident status is required. Ready to apply? Our recruiting team would love to hear from you today. Please submit your resume for consideration.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of th servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is seeking an exceptional individual to join the Global Project Standards - New Construction (GPS-NC) team as a Technical Infrastructure Program Manager (TIPM). TIPMs are responsible for driving programs and initiatives that impact our DCCD teams and stakeholders. These efforts drive operational standardization, efficiency, and innovation, while ensuring DCCD teams are maintaining the highest level of safety and security standards. TIPMs take on large, ambiguous problems, identify and develop solutions, and lead their implementation and adoption. Ongoing support includes owning program communication, records, and reporting; proactively identifying and remediating risks and vulnerabilities to program operations; and tracking compliance with organizational changes. Key job responsibilities • Writing narratives that define program requirements and desired end-states to gain buy-in and approval from DCCD leadership. • Developing program documentation, including statements of work, responsibility matrices, functional and design specifications, implementation approach, metrics, and reporting. • Owning and managing program communications, including delivering program status reports, metrics reports, and business reviews. Serve as the first point of contact for programs. • Developing program milestones and plans, securing resources and assigning responsibilities, and driving schedules to ensure timely and successful program delivery. • Accelerating program progress by driving crisp and timely decisions, mitigating risks, clearing blockers, and escalating appropriately. • Applying process improvement methodologies to drive efficiency in procedures and tools, including defining and clarifying business procedures and process requirements. • Managing post-launch support plans, including managing workflows, issues, tickets, Correction of Errors (COEs), and post-mortems. Developing mechanisms to automate or eliminate post-launch support as necessary. • Working directly with technical managers, engineers, and partner teams to set program priorities, secure resources, execute work, and drive delivery. • Support and manage the roadmap for a program, including yearly projects and organizational goals. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of technical product or program management experience - 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience in construction of data center delivery (design, commissioning and construction), mission critical facilities, or equivalent industrial/manufacturing facility builds PREFERRED QUALIFICATIONS - 3+ years of working directly with engineering teams experience - Experience working with large global teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 127 000.00 USD annually
10/29/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of th servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is seeking an exceptional individual to join the Global Project Standards - New Construction (GPS-NC) team as a Technical Infrastructure Program Manager (TIPM). TIPMs are responsible for driving programs and initiatives that impact our DCCD teams and stakeholders. These efforts drive operational standardization, efficiency, and innovation, while ensuring DCCD teams are maintaining the highest level of safety and security standards. TIPMs take on large, ambiguous problems, identify and develop solutions, and lead their implementation and adoption. Ongoing support includes owning program communication, records, and reporting; proactively identifying and remediating risks and vulnerabilities to program operations; and tracking compliance with organizational changes. Key job responsibilities • Writing narratives that define program requirements and desired end-states to gain buy-in and approval from DCCD leadership. • Developing program documentation, including statements of work, responsibility matrices, functional and design specifications, implementation approach, metrics, and reporting. • Owning and managing program communications, including delivering program status reports, metrics reports, and business reviews. Serve as the first point of contact for programs. • Developing program milestones and plans, securing resources and assigning responsibilities, and driving schedules to ensure timely and successful program delivery. • Accelerating program progress by driving crisp and timely decisions, mitigating risks, clearing blockers, and escalating appropriately. • Applying process improvement methodologies to drive efficiency in procedures and tools, including defining and clarifying business procedures and process requirements. • Managing post-launch support plans, including managing workflows, issues, tickets, Correction of Errors (COEs), and post-mortems. Developing mechanisms to automate or eliminate post-launch support as necessary. • Working directly with technical managers, engineers, and partner teams to set program priorities, secure resources, execute work, and drive delivery. • Support and manage the roadmap for a program, including yearly projects and organizational goals. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of technical product or program management experience - 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience in construction of data center delivery (design, commissioning and construction), mission critical facilities, or equivalent industrial/manufacturing facility builds PREFERRED QUALIFICATIONS - 3+ years of working directly with engineering teams experience - Experience working with large global teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 127 000.00 USD annually
Job Description Job Description: Company Description ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management Compliance Business Process IT Effectiveness Engineering Environmental Sustainability Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together global professionals to deliver a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and align at the intersections of assets, processes, policies, and people to deliver value. See the link to the ProSidian website at Description ProSidian seeks a Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) for Program Support on a SCA - Service Contract Act / Service Contract Labor Standards (SCLS) Basis for Working On-Site (Client Site) in The Southeast South Atlantic CONUS Area (Aiken, South Carolina) Contract Contingent, generally located across the Aiken, South Carolina Across The Southeast South Atlantic CONUS Region supporting a High-hazard nuclear cleanup environment requiring disciplined staffing, safety, quality, security, and regulatory compliance. With STD Work/Job Site (Office) Language(s) being English; the Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) L00082 is aligned with GSA Labor Category: Administrative Specialist II. This role shall be principally focused on ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Information Technology Coordination (ITCoord) for ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services We seek Information Technology (IT) Coordinator candidates with relevant Nuclear And Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Nuclear And Environmental Management Sector Clients such as SRMC. This as a Contract Contingent or Contract W-2 (IRS-1099) Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline Professional - ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) The Administrative Specialist II role(s) are located in the Southeast South Atlantic CONUS Region, at or near Aiken, South Carolina, Initially identified Work Site Address (Working On-Site (Client Site) Address: 121 Richland Ave E, Aiken, SC 29801, USA JOB OVERVIEW Provide services and support as a Information Technology (IT) Coordinator ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services aligned with the Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline in the Nuclear And Environmental Management Industry Sector. This role focusses on Human Capital Project Management Engineering Environmental Compliance Risk Management IT Effectiveness Business Process Training Knowledge Management Solutions for clients such as Savannah River Mission Completion, LLC (SRMC) SRMC Supply Chain / Procurement supporting the Liquid Waste Program under DOE prime contract DEM000068 Generally Located In Aiken, South Carolina and across the Southeast South Atlantic CONUS Region (Of Country/World) Working On-Site (Client Site). Provide Information Technology Coordination (ITCoord) Services and Solutions as a ProSidian Engagement Team Member working in a capacity that Supports technology coordination activities through planning, analysis, coordination, documentation, compliance, quality assurance, and stakeholder support Keep users productive by coordinating devices, vendors, repairs, applications, inventory, and first-line technical support. RESPONSIBILITIES AND DUTIES - Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) L00082 Safety is a primary responsibility in each job performed. Obtain safety training, obey safety rules, and make safety an integral part of each task. Take necessary steps to stop work if continuing the activity is unsafe or will create and unsafe condition. Monitors the status of PC leases to ensure that new PCs are ordered and delivered prior to the lease expiration date. Works with users to determine the appropriate PC configuration to meet their needs. Resolves issues between users and PC vendor (s). Performs inventory of PCs to verify appropriate repurpose. Acts as interface between user, M&O contractor and vendor for all printer repairs. Monitors all printer repair orders to ensure work is done in a timely manner. Continuously works to improve the PC, printer and mobile device processes. Prepares reports documenting PC lease and printer repair statistics. Ensures appropriate approvals and coordinates the distribution and tracking of all mobile devices (i.e., iPads and cellular phones). Works with wireless vendor to resolve mobile device issues. May provides first level technical support for mobile devices. Works with wireless vendor to resolve mobile device issues. May serve as first level technical support for assigned business systems applications. Stays current with system information, changes and updates. Other duties as assigned The responsibilities provided above are intended to describe the primary elements of the job as a whole and not describe any one position in its entirety. Qualifications Desired Qualifications For Information Technology (IT) Coordinator Information Technology Coordination Candidates: Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience sup Education / Experience Requirements / Qualifications Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience supporting an IT department or performing IT work. Must be a US Citizen. Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience sup This position aligns with functional and technical requirements in the Nuclear And Environmental Management Sector and Information Technology (IT) Coordinator Candidates principally support Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Disciplines. Skills Required Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Information Technology Coordination (ITCoord) Functional Area Activities. PC lifecycle and lease management; device configuration; inventory; printer service coordination; mobile-device administration; first-level application support; user training Competencies Required Customer service; vendor coordination; problem solving; asset accountability; communication; process improvement Ancillary Details Of The Roles SRMC Job Grade: 63 FLSA: SOP AAP Code: Blank/not provided COCS: Blank/not provided Date Revised: 9.3.2020 Client preferred qualifications: Knowledgeable on PC hardware and software implementation and configuration. Knowledgeable about the technology of cell/smartphones and tablets (iPad etc.). Strong oral and written communications skills. Customer oriented. Other Details Oversees the PC lease and mobile device programs, coordinates printer repairs and acts as the mobile interface with the vendors of these devices. Serves as first level support for assigned business systems applications and performs associated training. And Environmental Management Additional Information Our Corporate Benefits Policy and Philosophy ProSidian's Corporate Benefits Policy and Philosophy highlight the company's support for Eligible Employees through health, financial, work-life, and professional development benefits. Depending on employment type, location, role, client, laws, and plan terms, offerings include medical, dental, vision coverage; assistance programs; paid time off; insurance; retirement plans; flexible spending; education opportunities; recognition bonuses; discounts; and flexible work arrangements. These promote wellness, financial stability, ongoing learning, and work-life balance. ProSidian administers these benefits in line with legal, regulatory, contract, insurance, and business standards, with detailed plan documents. This creates a competitive, sustainable environment for employee growth, contribution, and shared success. Learn More At ProSidian's Employee Benefits Program Is Designed Around Four Core Priorities . click apply for full job details
10/29/2026
Full time
Job Description Job Description: Company Description ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management Compliance Business Process IT Effectiveness Engineering Environmental Sustainability Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together global professionals to deliver a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and align at the intersections of assets, processes, policies, and people to deliver value. See the link to the ProSidian website at Description ProSidian seeks a Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) for Program Support on a SCA - Service Contract Act / Service Contract Labor Standards (SCLS) Basis for Working On-Site (Client Site) in The Southeast South Atlantic CONUS Area (Aiken, South Carolina) Contract Contingent, generally located across the Aiken, South Carolina Across The Southeast South Atlantic CONUS Region supporting a High-hazard nuclear cleanup environment requiring disciplined staffing, safety, quality, security, and regulatory compliance. With STD Work/Job Site (Office) Language(s) being English; the Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) L00082 is aligned with GSA Labor Category: Administrative Specialist II. This role shall be principally focused on ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Information Technology Coordination (ITCoord) for ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services We seek Information Technology (IT) Coordinator candidates with relevant Nuclear And Environmental Management Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Nuclear And Environmental Management Sector Clients such as SRMC. This as a Contract Contingent or Contract W-2 (IRS-1099) Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline Professional - ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) The Administrative Specialist II role(s) are located in the Southeast South Atlantic CONUS Region, at or near Aiken, South Carolina, Initially identified Work Site Address (Working On-Site (Client Site) Address: 121 Richland Ave E, Aiken, SC 29801, USA JOB OVERVIEW Provide services and support as a Information Technology (IT) Coordinator ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services aligned with the Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline in the Nuclear And Environmental Management Industry Sector. This role focusses on Human Capital Project Management Engineering Environmental Compliance Risk Management IT Effectiveness Business Process Training Knowledge Management Solutions for clients such as Savannah River Mission Completion, LLC (SRMC) SRMC Supply Chain / Procurement supporting the Liquid Waste Program under DOE prime contract DEM000068 Generally Located In Aiken, South Carolina and across the Southeast South Atlantic CONUS Region (Of Country/World) Working On-Site (Client Site). Provide Information Technology Coordination (ITCoord) Services and Solutions as a ProSidian Engagement Team Member working in a capacity that Supports technology coordination activities through planning, analysis, coordination, documentation, compliance, quality assurance, and stakeholder support Keep users productive by coordinating devices, vendors, repairs, applications, inventory, and first-line technical support. RESPONSIBILITIES AND DUTIES - Information Technology (IT) Coordinator Information Technology Coordination (ITCoord) L00082 Safety is a primary responsibility in each job performed. Obtain safety training, obey safety rules, and make safety an integral part of each task. Take necessary steps to stop work if continuing the activity is unsafe or will create and unsafe condition. Monitors the status of PC leases to ensure that new PCs are ordered and delivered prior to the lease expiration date. Works with users to determine the appropriate PC configuration to meet their needs. Resolves issues between users and PC vendor (s). Performs inventory of PCs to verify appropriate repurpose. Acts as interface between user, M&O contractor and vendor for all printer repairs. Monitors all printer repair orders to ensure work is done in a timely manner. Continuously works to improve the PC, printer and mobile device processes. Prepares reports documenting PC lease and printer repair statistics. Ensures appropriate approvals and coordinates the distribution and tracking of all mobile devices (i.e., iPads and cellular phones). Works with wireless vendor to resolve mobile device issues. May provides first level technical support for mobile devices. Works with wireless vendor to resolve mobile device issues. May serve as first level technical support for assigned business systems applications. Stays current with system information, changes and updates. Other duties as assigned The responsibilities provided above are intended to describe the primary elements of the job as a whole and not describe any one position in its entirety. Qualifications Desired Qualifications For Information Technology (IT) Coordinator Information Technology Coordination Candidates: Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience sup Education / Experience Requirements / Qualifications Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience supporting an IT department or performing IT work. Must be a US Citizen. Bachelor's degree from an accredited university. Associate's degree and 2+ years supporting an Information Technology (IT) department or performing IT work. High School diploma/GED and 4+ years of related secondary education and/or experience sup This position aligns with functional and technical requirements in the Nuclear And Environmental Management Sector and Information Technology (IT) Coordinator Candidates principally support Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Disciplines. Skills Required Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Information Technology Coordination (ITCoord) Functional Area Activities. PC lifecycle and lease management; device configuration; inventory; printer service coordination; mobile-device administration; first-level application support; user training Competencies Required Customer service; vendor coordination; problem solving; asset accountability; communication; process improvement Ancillary Details Of The Roles SRMC Job Grade: 63 FLSA: SOP AAP Code: Blank/not provided COCS: Blank/not provided Date Revised: 9.3.2020 Client preferred qualifications: Knowledgeable on PC hardware and software implementation and configuration. Knowledgeable about the technology of cell/smartphones and tablets (iPad etc.). Strong oral and written communications skills. Customer oriented. Other Details Oversees the PC lease and mobile device programs, coordinates printer repairs and acts as the mobile interface with the vendors of these devices. Serves as first level support for assigned business systems applications and performs associated training. And Environmental Management Additional Information Our Corporate Benefits Policy and Philosophy ProSidian's Corporate Benefits Policy and Philosophy highlight the company's support for Eligible Employees through health, financial, work-life, and professional development benefits. Depending on employment type, location, role, client, laws, and plan terms, offerings include medical, dental, vision coverage; assistance programs; paid time off; insurance; retirement plans; flexible spending; education opportunities; recognition bonuses; discounts; and flexible work arrangements. These promote wellness, financial stability, ongoing learning, and work-life balance. ProSidian administers these benefits in line with legal, regulatory, contract, insurance, and business standards, with detailed plan documents. This creates a competitive, sustainable environment for employee growth, contribution, and shared success. Learn More At ProSidian's Employee Benefits Program Is Designed Around Four Core Priorities . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/29/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. Familiarity with COBOL, Assembler, and PL/I is also beneficial. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.