7 jobs found

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description We have an immediate need for an Avionics Software or Systems Engineer. This position can either be direct in one of our office locations or as a remote contract. We are located in Phoenix, AZ, Cedar Rapids, IA, Grand Rapids, MI, Bothell, WA, Lexington, KY, and New Orleans, LA. Pay Range: $75/hr - $110/hr - DOE - Contract $75,000 - $145,000 - DOE - Direct Job Requirements Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person , which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization Bachelors or advanced degree in Computer Science, Computer Engineering, Electrical Engineering, Computer Systems Engineering, Mathematics, or equivalent development experience Significant Avionics Flight Controls software experience is required Strong object oriented language (C++, C#, Python, etc.) and software development methodologies (Waterfall, Agile, etc.) Demonstrated teamwork and leadership abilities Embedded software experience is required Why work with those of us at Performance Software? Why change jobs or begin your career with us? Our Mission: Your success. How, you might ask? By providing a company culture dedicated to a sensible work/life balance by hiring carefully selected team players with whom you will work; by encouraging each other to produce the best embedded software for safety critical (Avionics & Medical Instruments) systems in the country; by having "raving fans" (customers who come back to us regularly because we get it done right and on time). We're a medium-sized company that's growing rapidly, but which maintains that small company feel. At Performance, you're not just a name & face or locked onto a fixed team maintaining legacy systems; instead, you'll be working on a wide variety of projects using the full gamut of advanced software development technologies. We provide what great talent wants and deserves! About Performance: Performance Inc. is engaged in the design of Real-time Embedded Software. This includes avionics and healthcare applications such as CT Scanner, Synthetic Vision Cockpit Displays, Flight Management System Guidance and Navigation, Platforms (I/O, BITE, Driver, Boot, BSP, DSP, A/D, Dataloader), and Datalink Applications (FANS, VDL Mode 2, ATN, CPDLC). Our customers are both Commercial and Defense related healthcare and avionics manufacturers. We have locations in Phoenix, AZ, Cedar Rapids, IA, Grand Rapids, MI, Bothell, WA, Lexington, KY, and New Orleans, LA. We have been in business since 1998 and have been awarded INC 5000 Fastest Growing Companies and Best Places to Work in Arizona multiple years. Performance Software is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please discuss this with your recruiter if you are selected for an interview. To learn more about us:

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details

Business Development Manager - Fitness Industry Seattle, Washington, United States Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500 . We are also proud to be recognized as a Great Place to Work CertifiedTM for as this reaffirms our commitment to empowering people to feel good and find their greatness. About the Role Zenoti is expanding aggressively into the fitness market, and we're looking for a connector - someone who lives and breathes the fitness industry and knows how to turn relationships into revenue. This is not a closing role. You are the tip of the spear: building Zenoti's presence in the fitness community through events, networking, partnerships, and warm introductions that feed a high-performing sales team. If you have a Rolodex full of gym owners, boutique studio operators, fitness franchise contacts, and industry insiders - and you know how to work a room - this role was built for you. What You'll Do Industry Networking & Relationship Building Leverage your existing network and continuously build new relationships with independent gym operators, multi-location fitness brands, franchise groups, and key ecosystem players (equipment vendors, consultants, fitness associations). Be the face of Zenoti in the fitness community. Local & Regional Event Activation Identify, plan, and execute local events - roundtables, lunch-and-learns, gym owner meetups, and co-branded partner events - that bring qualified prospects into Zenoti's orbit. Own the event calendar from ideation to follow-up. Industry Conference & Trade Show Presence Represent Zenoti at key fitness industry events (IHRSA, Club Industry, Boutique Fitness Summit, etc.). Work the floor, set meetings, and ensure Zenoti is a recognizable and respected name in every room you enter. Pipeline Generation Convert relationships and event attendees into qualified opportunities. Hand off warm, well-documented leads to the Account Executive team with full context and deal-readiness notes. You're measured on pipeline created, not deals closed. Partner & Channel Development Identify and cultivate strategic partnerships with fitness equipment brands, POS providers, gym design firms, and fitness consultants who can refer Zenoti to their clients. Market Intelligence Stay close to what's happening in the fitness industry - who's growing, who's struggling, what operators care about - and feed those insights back to marketing and product. What Success Looks Like Consistent pipeline contribution: a monthly quota of qualified opportunities passed to AEs Active local event calendar with measurable attendance and lead output Growing network of fitness industry contacts that translates into warm introductions Strong relationships with 2-3 strategic referral partners within the first 6 months What We're Looking For 5+ years of experience in the fitness industry Proven existing network of gym owners, studio operators, or fitness brand decision-makers Track record of using relationships and events to generate business opportunities Natural networker and connector - you're energized by meeting new people and building community Strong communication and storytelling skills; able to convey Zenoti's value clearly and compellingly Organized and self-directed - able to manage a regional territory and events calendar independently Comfortable with CRM tools (Salesforce, HubSpot) and tracking pipeline activity Willingness to travel regionally for events, conferences, and prospect meetings Compensation & Benefits Variable/bonus tied to qualified pipeline generated Full benefits package Conference and event budget Why Zenoti Zenoti powers over 30,000 businesses across salons, spas, and wellness - and we're bringing that same enterprise-grade platform to the fitness world. You'll be joining at the ground floor of a major market push, with the tools, brand, and product to back you up. Zenoti Pay Range $80,000 - $95,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.