Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
University of California Agriculture and Natural Resources
Santa Maria, California
4-H College and Career Readiness Coordinator Santa Maria, CA, Job ID 84824 University of California Agriculture and Natural Resources Job Description Position Summary: The Community Education Specialist 3 (CES 3), College and Career Coordinator position will be located in the University of California Cooperative Extension Office in Santa Maria, CA, and will act as a valuable member of the UCCE team. This position is responsible for designing, piloting, evaluating, and refining innovative 4-H Beyond Ready college and career readiness program models. Under the direction of the 4-H Youth Development Advisor, the CES 3 will develop and test scalable program frameworks in Santa Barbara County with intentional replication across San Luis Obispo and Ventura Counties through a regional train-the-trainer model. This role will build county-level capacity by developing toolkits, implementation protocols, evaluation systems, and partnership frameworks that support broader adoption within the UC ANR system. The CES 3 will function as a regional subject matter expert in college and career readiness, providing advanced training and technical assistance to staff, volunteers, educators, and community partners. This position integrates evaluation findings to refine pilot initiatives and supports the dissemination of lessons learned through regional convenings, reporting, and presentations. The CES 3 will also process all appropriate paperwork in compliance with UC ANR procedures, including 4-H enrollment and reporting; will be familiar with curricula and research-based practices to prepare, implement, and train others in the delivery of educational activities in a variety of content areas such as but not limited to 4-H projects, work readiness skills, college and career exploration, leadership development, postsecondary pathway planning, prosocial skill development, and goal setting and management. The CES 3 will provide effective written and verbal communication in English and Spanish to UCCE staff, youth, youth-serving professionals, and community partners; lead and support program coordination to carry out different education programs, events, and activities. The CES 3 reports to the 4-H Youth Development Advisor. This position is a contract appointment that is 100% fixed and ends one year from the date of hire, with the possibility of extension if funding permits. The home department is UCCE Santa Barbara County. While this position normally is based in Santa Maria, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $55,400.00/year to $74,600.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 3/20/2026. Key Responsibilities: 55% Program Innovation, Pilot Testing, and Regional Expansion: Design, implement, and evaluate pilot 4-H Beyond Ready College and career readiness initiatives in schools and community settings. In consultation with the 4-H Youth Development Advisor, develop innovative program models addressing postsecondary pathway planning, workforce readiness, leadership development, and equitable access to opportunity. Establish Santa Barbara County as a pilot site to test scalable programming approaches, with structured documentation of implementation processes, outcomes, and partnership models. Develop and implement a regional expansion strategy to support replication in San Luis Obispo and Ventura Counties, including structured onboarding materials, facilitator guides, and implementation toolkits. Conduct culturally responsive outreach in English and Spanish and develop strategies to expand programming in underserved communities. 10% Regional Capacity Building and Train-the-Trainer Leadership: Develop and deliver train-the-trainer models to support county-based staff, volunteers, and youth-serving professionals in implementing pilot college and career readiness initiatives. Provide technical assistance and coaching to support local adaptation and fidelity to program design. Identify professional development needs and contribute to regional training plans aligned with 4-H Beyond Ready priorities. 10% Integrated Program Enrollment: Oversees and ensures accuracy of youth and volunteer enrollments in compliance with 4-H statewide program policies, when applicable. 10% Evaluation, Reporting, and Dissemination: Lead formative and summative evaluation of pilot initiatives, including data collection, analysis, and synthesis of outcomes to assess program effectiveness and scalability. Prepare regional reports, funding proposals, and dissemination materials that communicate findings, lessons learned, and recommendations for broader adoption within UC ANR and partner systems. 5% Other Duties as Assigned: Assist with other duties as requested and assigned by supervisor. Requirements: Associate degree in a related area and/or equivalent experience/training. Continuing education in the related field is required. Thorough knowledge of and skill in delivering programs. Thorough and effective verbal, written, and interpersonal communication skills and presentation skills. Skill in using business software systems in the completion of work assignments, i.e., Word, Excel, Access, and PowerPoint. Thorough knowledge of the functional area and understanding of how work may impact other areas. Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Preferred Skills: Thorough knowledge of current community educational programs and trends. Experience building and maintaining community partnerships (e.g., schools, nonprofits, community organizations). Special Conditions of Employment: If working with youth: Must comply with regulatory agency reporting requirements (California's Child Abuse and Neglect Reporting Act). Must possess a valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on the vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), are strictly prohibited. Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes, but is not limited to, employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have a legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-11cbc9c5be50215f4d47bff7
08/04/2026
Full time
4-H College and Career Readiness Coordinator Santa Maria, CA, Job ID 84824 University of California Agriculture and Natural Resources Job Description Position Summary: The Community Education Specialist 3 (CES 3), College and Career Coordinator position will be located in the University of California Cooperative Extension Office in Santa Maria, CA, and will act as a valuable member of the UCCE team. This position is responsible for designing, piloting, evaluating, and refining innovative 4-H Beyond Ready college and career readiness program models. Under the direction of the 4-H Youth Development Advisor, the CES 3 will develop and test scalable program frameworks in Santa Barbara County with intentional replication across San Luis Obispo and Ventura Counties through a regional train-the-trainer model. This role will build county-level capacity by developing toolkits, implementation protocols, evaluation systems, and partnership frameworks that support broader adoption within the UC ANR system. The CES 3 will function as a regional subject matter expert in college and career readiness, providing advanced training and technical assistance to staff, volunteers, educators, and community partners. This position integrates evaluation findings to refine pilot initiatives and supports the dissemination of lessons learned through regional convenings, reporting, and presentations. The CES 3 will also process all appropriate paperwork in compliance with UC ANR procedures, including 4-H enrollment and reporting; will be familiar with curricula and research-based practices to prepare, implement, and train others in the delivery of educational activities in a variety of content areas such as but not limited to 4-H projects, work readiness skills, college and career exploration, leadership development, postsecondary pathway planning, prosocial skill development, and goal setting and management. The CES 3 will provide effective written and verbal communication in English and Spanish to UCCE staff, youth, youth-serving professionals, and community partners; lead and support program coordination to carry out different education programs, events, and activities. The CES 3 reports to the 4-H Youth Development Advisor. This position is a contract appointment that is 100% fixed and ends one year from the date of hire, with the possibility of extension if funding permits. The home department is UCCE Santa Barbara County. While this position normally is based in Santa Maria, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $55,400.00/year to $74,600.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 3/20/2026. Key Responsibilities: 55% Program Innovation, Pilot Testing, and Regional Expansion: Design, implement, and evaluate pilot 4-H Beyond Ready College and career readiness initiatives in schools and community settings. In consultation with the 4-H Youth Development Advisor, develop innovative program models addressing postsecondary pathway planning, workforce readiness, leadership development, and equitable access to opportunity. Establish Santa Barbara County as a pilot site to test scalable programming approaches, with structured documentation of implementation processes, outcomes, and partnership models. Develop and implement a regional expansion strategy to support replication in San Luis Obispo and Ventura Counties, including structured onboarding materials, facilitator guides, and implementation toolkits. Conduct culturally responsive outreach in English and Spanish and develop strategies to expand programming in underserved communities. 10% Regional Capacity Building and Train-the-Trainer Leadership: Develop and deliver train-the-trainer models to support county-based staff, volunteers, and youth-serving professionals in implementing pilot college and career readiness initiatives. Provide technical assistance and coaching to support local adaptation and fidelity to program design. Identify professional development needs and contribute to regional training plans aligned with 4-H Beyond Ready priorities. 10% Integrated Program Enrollment: Oversees and ensures accuracy of youth and volunteer enrollments in compliance with 4-H statewide program policies, when applicable. 10% Evaluation, Reporting, and Dissemination: Lead formative and summative evaluation of pilot initiatives, including data collection, analysis, and synthesis of outcomes to assess program effectiveness and scalability. Prepare regional reports, funding proposals, and dissemination materials that communicate findings, lessons learned, and recommendations for broader adoption within UC ANR and partner systems. 5% Other Duties as Assigned: Assist with other duties as requested and assigned by supervisor. Requirements: Associate degree in a related area and/or equivalent experience/training. Continuing education in the related field is required. Thorough knowledge of and skill in delivering programs. Thorough and effective verbal, written, and interpersonal communication skills and presentation skills. Skill in using business software systems in the completion of work assignments, i.e., Word, Excel, Access, and PowerPoint. Thorough knowledge of the functional area and understanding of how work may impact other areas. Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Preferred Skills: Thorough knowledge of current community educational programs and trends. Experience building and maintaining community partnerships (e.g., schools, nonprofits, community organizations). Special Conditions of Employment: If working with youth: Must comply with regulatory agency reporting requirements (California's Child Abuse and Neglect Reporting Act). Must possess a valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on the vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), are strictly prohibited. Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes, but is not limited to, employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have a legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-11cbc9c5be50215f4d47bff7
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
08/04/2026
Full time
Job Description: Responsibilities Overview We are seeking an experienced Senior Technical Writer/Editor with a deep understanding of aviation operations, flight procedures, and the National Airspace System (NAS). This position supports the Federal Aviation Administration (FAA) by developing and refining technical documentation, guidance materials, and publications that communicate complex aviation concepts to diverse technical and non-technical audiences. The successful candidate will demonstrate exceptional writing and editing skills, the ability to synthesize input from subject matter experts (SMEs), and a strong understanding of FAA documentation standards, aviation regulations, and operational procedures. Key Responsibilities Research, develop, and produce high-quality technical documentation, guidance materials, and reports related to FAA and NAS systems, policies, and operational concepts. Translate complex technical, operational, and procedural information into clear, accurate, and accessible content for varied audiences, including engineers, air traffic specialists, and policy leaders. Collaborate with subject matter experts, engineers, and program staff to gather, interpret, and verify technical information. Draft, revise, and edit manuals, specifications, reports, articles, and presentation materials, ensuring compliance with FAA documentation standards. Apply expertise in aviation terminology, NAS operations, and flight procedures to ensure technical accuracy and regulatory alignment. Analyze existing and potential content to identify opportunities for standardization, reuse, and improved clarity across documents. Ensure all materials meet applicable technical writing standards, style guides, and quality requirements, including FAA and federal guidelines. Support the development and maintenance of electronic publications, digital content, and multimedia documentation as required. Manage multiple documentation projects concurrently, maintaining attention to detail and adherence to schedule. Required Qualifications Required Qualifications U.S. citizen or green card permanent resident (3+ years U.S. residency) Experience with FAA and the environment. Education and Experience: Bachelor's degree in English, Communications, Technical Writing, or a related field, and 5+ years of experience performing the above technical writing and editing functions; or High school diploma and 10+ years of relevant experience in technical writing or editing. Minimum of 2 years of experience producing or editing FAA aviation regulatory documentation or related technical publications in aviation or aerospace. Proven ability to interpret and synthesize complex technical data and operational procedures into clear, concise, and accurate documentation. Demonstrated experience developing content for FAA, DoD, or other federal aviation programs. Strong command of grammar, style, and technical writing conventions; familiarity with FAA and government style guides. Proficiency in Microsoft Office Suite, Adobe Acrobat, and other documentation or content management tools. D.C. Salary Range: $78,900 - 123,300 Desired Qualifications Experience supporting FAA programs, particularly within Aviation Safety (AVS), Air Traffic Organization (ATO), or NextGen offices. Familiarity with FAA Orders, Advisory Circulars, and regulatory documentation standards. Experience developing documentation related to NAS modernization, flight operations, or aviation safety initiatives. Knowledge of XML-based publishing systems, content reuse strategies, and structured authoring (e.g., DITA). THIS POSITION IS CONTINGENT ON AWARD AND POSITION AVAILABILITY Overview Overview Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation's toughest challenges, delivering advanced solutions to our customers' most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors. Learn more and find Why Work at Noblis At Noblis, we share a passion for excellence and innovation, and we create an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength, and we consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We also maintain a drug-free workplace. Remote/hybrid status is subject to change based on Noblis and/or government requirements. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law E-Verify Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $78,900.00 - USD $123,300.00 /Yr.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
08/03/2026
Full time
Category : Customer Service/Support This position will be located on-site in Scottsdale, Arizona. Increase your chances of an interview by reading the following overview of this role before making an application. As a Customer Service Representative , you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled. To apply, click "Apply Now" in the job posting or visit the TP Careers site, About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Career Starts Here Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences. Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit. We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter! Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Your Responsibilities As a Customer Engagement Specialist, you will serve as the real-time, human point of contact for Riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: 2+ years of experience in customer service, retail, or another customer-facing role Experience working in a cross-functional team Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listening to and interpreting customer needs Excellent computer skills and problem-solving ability Proven ability to adapt and drive progress against goals in ambiguous, changing environments Proactive mindset and resourcefulness Positive attitude with a growth mindset Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. xibtplm Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Senior Specialist, Systems Engineer - ELINT Job Code: 39540 Job Location: Greenville, TX Job Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Job Description: L3Harris is seeking a Systems Engineering Specialist who will be involved in activities directly related to the design, and development of complex, specialized SIGINT hardware/software systems to process and manipulate ISR data from multiple data sources. Essential Functions: Works closely with the customer to comprehensively design and implement new system functionality. Writes requirements, supports development, performs integration testing of new or modified products in a Systems Integration Laboratory and on airborne and ground-based platforms. Verifies and validates new baseline functionality while ensuring legacy functionality continues to work as intended. Interface with other Systems Engineers, Agile Development Engineering, Flight Line Test, Product Development, and Project Engineering to understand new baseline functionality. Work closely with L3Harris Internal Research and Development (IR&D) developing proprietary ELINT technology and capabilities. Follow existing standards to document system testing status and anomalies with system hardware and software and verifies subsequent anomaly fixes. Interfaces with the customer to ensure their satisfaction with system performance. Work with management to develop and adhere to schedules and budgets required to accomplish assigned work. Provide regular status updates for ongoing work efforts to management and the customer. Work effectively in a fast-paced, dynamic environment with time-critical requirements. Effective cross-functional communication skills supporting program execution from development through integration and delivery. Analysis of customer requirements, including system and sub-system trade studies, and detailed hardware and software specifications for systems, subsystems, and key components. Development of test planning/procedures of various test equipment including anechoic chambers, spectrum analyzers, and network analyzers. Entire Program/Engineering Life Cycle Phases and Activities. IRAD and Technical Baseline development. Requirements Management. Strong problem solving abilities with thorough documentation, verification, and validation practices Proficiency in digital signal processing (DSP) with strong MATLAB skills for algorithm development, modeling, simulation, and data analysis Solid understanding of DSP fundamentals including filtering, spectral analysis, FFTs, modulation, sampling theory, and noise reduction Ability to support algorithm implementation in C, C++, or Python Active Secret or recent TS/SCI Clearance with the ability to maintain. Working contract proposals. Travel up to 10%. Other duties as assigned by Supervisor. Qualifications: Bachelor's Degree and minimum 6 years of prior relevant engineering experience. Graduate Degree and a minimum of 4 years of prior related engineering experience. In lieu of a degree, a minimum of 10 years of prior related engineering experience. Demonstrated understanding of RF and microwave fundamentals, including antennas, receivers, spectral behavior, and front-end design. xibtplm Demonstrated experience with signals analysis techniques and tools, including pulse analysis, modulation assessment, and emitter characterization. Demonstrated knowledge of radar fundamentals such as pulse radar, CW/FMCW, LPI principles, scan patterns, a
08/03/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Senior Specialist, Systems Engineer - ELINT Job Code: 39540 Job Location: Greenville, TX Job Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Job Description: L3Harris is seeking a Systems Engineering Specialist who will be involved in activities directly related to the design, and development of complex, specialized SIGINT hardware/software systems to process and manipulate ISR data from multiple data sources. Essential Functions: Works closely with the customer to comprehensively design and implement new system functionality. Writes requirements, supports development, performs integration testing of new or modified products in a Systems Integration Laboratory and on airborne and ground-based platforms. Verifies and validates new baseline functionality while ensuring legacy functionality continues to work as intended. Interface with other Systems Engineers, Agile Development Engineering, Flight Line Test, Product Development, and Project Engineering to understand new baseline functionality. Work closely with L3Harris Internal Research and Development (IR&D) developing proprietary ELINT technology and capabilities. Follow existing standards to document system testing status and anomalies with system hardware and software and verifies subsequent anomaly fixes. Interfaces with the customer to ensure their satisfaction with system performance. Work with management to develop and adhere to schedules and budgets required to accomplish assigned work. Provide regular status updates for ongoing work efforts to management and the customer. Work effectively in a fast-paced, dynamic environment with time-critical requirements. Effective cross-functional communication skills supporting program execution from development through integration and delivery. Analysis of customer requirements, including system and sub-system trade studies, and detailed hardware and software specifications for systems, subsystems, and key components. Development of test planning/procedures of various test equipment including anechoic chambers, spectrum analyzers, and network analyzers. Entire Program/Engineering Life Cycle Phases and Activities. IRAD and Technical Baseline development. Requirements Management. Strong problem solving abilities with thorough documentation, verification, and validation practices Proficiency in digital signal processing (DSP) with strong MATLAB skills for algorithm development, modeling, simulation, and data analysis Solid understanding of DSP fundamentals including filtering, spectral analysis, FFTs, modulation, sampling theory, and noise reduction Ability to support algorithm implementation in C, C++, or Python Active Secret or recent TS/SCI Clearance with the ability to maintain. Working contract proposals. Travel up to 10%. Other duties as assigned by Supervisor. Qualifications: Bachelor's Degree and minimum 6 years of prior relevant engineering experience. Graduate Degree and a minimum of 4 years of prior related engineering experience. In lieu of a degree, a minimum of 10 years of prior related engineering experience. Demonstrated understanding of RF and microwave fundamentals, including antennas, receivers, spectral behavior, and front-end design. xibtplm Demonstrated experience with signals analysis techniques and tools, including pulse analysis, modulation assessment, and emitter characterization. Demonstrated knowledge of radar fundamentals such as pulse radar, CW/FMCW, LPI principles, scan patterns, a
