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Overview At Credence, we support our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success. Credence has an immediate opening for a B-2 Systems Engineer (WBZ)at the principal level to support the B-2 Division who is responsible for the modernization, test, production, fielding and sustainment of B-2 aircraft and related systems. The B-2 is a high demand, low density fleet that is 20+ years old, is undergoing numerous concurrent acquisitions to solve obsolescence issues, and delivers critical aerial denial/anti-access and nuclear capabilities at Tinker AFB, OK. Responsibilities include, but are not limited to the duties listed below: The B-2 Systems Engineer Principal shall support the institution of a collaborative process bridging warfighter (sponsor) identified capability needs (requirements) to planning for the acquisition of materiel solutions which satisfy the need. This support shall include researching program information, providing systems engineering insight, conducting analyses, and briefing preparation. Support interfaces and processes with development planning, technology, intelligence, acquisition, sustainment, and user communities. Independently apply knowledge and experience to the scope of enterprise activities which spans requirements/acquisition and sustainment and includes understanding doctrine, assisting in identifying and defining requirements, developing horizontally integrated acquisition, sustainment, and investment strategies, integration of technologies, integration of intelligence, and development of sustainment strategies. Capability requirements and option sets will be architecture-based to ensure the necessary interoperability and appropriate linkages to other capabilities. The integrated option sets developed may cut across multiple platforms, programs, and phases as well as across multiple enterprises. Support development of strategies for crosscutting capability requirements. The Contractor shall assist with initiating, writing, reviewing, developing and implementing documentation including but not limited to TEMPs, SEPs, RFPs, SOOs, test plans, LCMP, Pre-Milestone A and Pre-Milestone B documentation as appropriate. Provide technical support to Systems Engineering Technical Reviews (SETR), including but not limited to IBR, SRR, SFR, PDR, CDR, FCA, SVR, PCA and TRRs. Support includes rigorous technical review of SETR deliverables, assessment of design maturity against satisfying SETR entrance/exit criteria, and technical recommendations to the program manager, lead engineer and chief engineer. Prepare Airworthiness Plans, Certification Basis, Compliance Reports, Military Flight Releases, and Military Type Certificates and brief Airworthiness documents through board reviews and to the Delegated Technical Authority/Technical Airworthiness Authority. Develop action plans to resolve Deficiency Reports (DRs) and brief action plans at review boards and at the MIPRB to the Chief Engineer. Develop action plans to resolve system safety risks, develop Safety Action Records (SARs), develop System Safety Risk Assessments (SSRAs) and brief action plans at review boards, System Safety Working Group (SSWG), System Safety Group (SSG) and to the Chief Engineer and System Program Manager. Develop Operational Safety, Suitability and Effectiveness (OSS&E) documents and brief OSS&E documents at review boards and to the Chief Engineer and System Program Manager. Prepare Permanent, T1, and T2 modification packages and brief through board reviews and up to the Chief Engineer and System Program Manager. Provide technical support to software reviews, including but not limited to Integrated Functional Capability (IFC) Readiness Assessments (IRAs), IFC TRRs, IFC Demos, and IFC Fielding Recommendations. Support the identification, assessment, and analysis of the future capability solution sets required to support capability requirements. These activities will be critical subject areas during reviews including but not limited to program reviews and IBRs. Assist in reviewing systems engineering initiatives brought about by policy changes to buying commercial items (such as acquisition of non-destructive inspection, commercial-off-the-shelf items, and FAA-certified items) and commercial practices (e.g., performance-based business environment). Assist in managing capability and systems engineering studies that involve multiple divisions. Assist in communicating system engineering solutions, risk analysis, and future solutions within the AFLCMC to include programs as well as MAJCOMs, other enterprises, and the Air Staff. Assist in transition of programs into and the termination of programs out of the B-2 Division for use in the field enhancing warfighter capabilities. Planning across family of systems and system of systems especially in the development of capability manager strategies (e.g. spectrum battle management and Joint All Domain Command and Control systems). Support the development, improvement, and administration technology processes to include applied technology councils, small business innovative research, and/or other initiatives to identify, assess, and submit proposals to the technology community to pursue further. Assist with reviewing planning documents (e.g., Mission Need Statement, Operational Requirements Document, ICD, CDD, or CPD) for realistic industrial base execution. The Contractor shall assist in promoting the use of MS&A throughout the acquisition life cycle process and foster the development and maintenance of common use M&SA tools useful to the Government and industry. Shall assist in integration of intelligence information and infrastructure to ensure cross-enterprise capabilities planning and system acquisition. Provide a wide range of recommended solution sets for capabilities integration planning. The Contractor shall organize large and small group briefings for discussions gaining cross Divisional engineering expertise. Requirements Must have a Top-Secret clearance with the ability to be read onto SCI. ABET accredited Master's or Doctoral Degree in a related field and a minimum of twenty (20) years of experience in the respective technical/professional discipline being performed, at least twelve (12) years of which must be in the DoW/DoD; OR ABET accredited Bachelor's Degree in a related field and a minimum of twenty-five (25) years of experience in the respective technical/professional discipline being performed, at least fifteen (15) years of which must be in the DoW/DoD; Personnel fulfilling the identified requirement positions shall possess a current collateral Secret or Top-Secret clearance as specified in the DD Form 254 for this task order, the LOE Matrix, and the PWS for WBN, WBD, WAO, WAX, WAV, WBZ, OZJ, AF/IO, and JPO support unless otherwise stated. Regardless of clearance level, personnel shall maintain their required clearance throughout the contract period of performance to provide support for multiple tasks and meetings at various classification levels. The Government will assist the candidate with attaining access to classified facilities as required. To fill engineering positions, it is required that the Contractor have successfully completed an undergraduate degree with a major in engineering from a college or university with an Accreditation Board of Engineering and Technology (ABET) accredited engineering program(s) for the degree requirements of the position (e.g. electrical, mechanical, aerospace). Degrees in engineering technology are not considered to be qualifying for these positions. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development

Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an upcoming need for a Senior Program Manager who will be primarily responsible for supporting the Air Force Life Cycle Management Center WAM (AFLCMC/WAM) directorate, F-16 division at WPAFB, OH. F-16 "Viper" AFLCMC/WAM is headquartered at Hill Air Force Base with units located at Wright-Patterson Air Force Base, Tyndall Air Force Base, Eglin Air Force Base, and Davis-Monthan Air Force Base. The F-16 "Viper" is a multi-role fighter jet delivering air-to-air, air-to-ground, and surveillance capabilities for the United States Air Force (USAF) and Coalition Partners. Responsibilities include, but are not limited to the duties listed below Assist in risk management, cost, schedule, and performance of various software development efforts in a program management role, and report on them monthly through use of the Project Management Resource Tool (PMRT). Assist to interpret, organize, execute and coordinate assignments within the context of the Government acquisition process. Assist to explore software development and integration, definition of scope, and selection of problems for investigation. Support the program director at executive levels within the Government and other Contractor organizations, including major program reviews, inspections, conferences, and other program evaluations and major milestone events. Assist to establish and maintain contacts between the program office, supporting Government offices, other Contractors, and higher headquarters' mid-to upper-level staff. Assist with the analysis of war fighter requirements with ACC and serve as key advisor to F-16 Division leadership on mission-critical capability trades. Support war fighter Urgent Operational Needs (UONs), and support UON execution teams through recommendation of accelerated test concepts, minimum levels of integration required to satisfy operational need, and trade-offs among risk, schedule, performance, and cost. Support the OFP software development and testing processes, interpreting user requirements, and possesses a thorough understanding of the MNFP cost-sharing process. Assist with strategic planning, program planning, systems integration, weapons integration, requirements assessment, and program evaluations. Assist to apply integration, communication, coordination, organizational, and planning expertise to technical and acquisition efforts across multiple F-16 integration activities. Support Technical Interchange Meetings (TIMs) and working groups, serving as a liaison between user requirements and organic engineering activity. Assist to develop concise, coherent program status briefings to senior staff. Support the chief engineer in investigation and resolution of fielded program deficiencies, to include support of Crisis Management Teams (CMTs). Support and conduct studies and analysis of tradeoffs for incorporation of potential capabilities in future USAF OFP software. Advise and assist the Government with complex program management tasks, coordinating and managing multiple contracts, and identifying and confirming the annual funding requirements for those contracts. Assist with project cost estimates and have knowledge of the system engineering process and project Configuration Management (CM) requirements. Assist to investigate, analyze, plan, design, develop, implement, and evaluate solutions for project / program efforts; provide expert-level issue resolution and recommendation support to achieve desired program outcomes to situations that may include, but not be limited to, the following functional areas: program management, logistics, maintenance, supply, financial management (FM), test, security management, information management, and contracting. Support efforts including, but not limited to, strategic planning, program planning, systems integration, weapons integration, requirements assessment, and program evaluations. Assist to apply broad user war fighter requirements and applying solutions through the acquisition process. Define requirements with ACC and serve as key advisor to System Program Office (SPO) leadership on mission critical capability trades. Support programs in an international environment, including support to implement the requirements of foreign governments. Support development and test activities required to support warfighter UON. Support UON execution teams by recommending accelerated test concepts, minimum levels of integration required to satisfy operational need, and trade-offs among risk, schedule, performance, and cost. Assist with interpreting user requirements, to implement the MNFP cost sharing process. Assist with management of risk, cost, schedule, and performance of various OFP software development efforts. Assist with integration, communication, coordination, organizational, and planning support to technical and acquisition processes across multiple F-16 integration activities. Support F-16 avionics and weapons capabilities; complex weapon(s) integration; aircraft operations and employment; development of F-16 PVI; OFP software requirements development; development processes under the MNFP; aircraft mission and support equipment; authorized aircraft configurations and capabilities; aircraft subsystems; systems integration; advanced sensor integration. Coordinate the upgrade identification and requirements development process for new USAF hardware integration and software development programs. The Contractor shall complete program technical assessments and assist with developing cost estimates in support of the integration and software-development programs. The Contractor shall support Government/Contractor work-share agreements between LM Aero to organic software development at OO-ALC, for development efforts and support complex subsystem integration/coordination for advanced sensors, weapons, and electronic warfare equipment. Support the transition and stand-up of an organic software development capability for F-16 to assess and coordinate unique requirements and funding timelines. Assist with management of test execution, integration and sustainment support of various software upgrades such as the Automatic Ground Collision Avoidance System (AGCAS) integration in current OFP software. Support the Avionics System Requirements Review Conference (ASRRC) and Cockpit Review Team (CRT) process for initial requirements definition, and Pilot Vehicle Interface (PVI) development to support HQ ACC initiatives. Assist with bridging process between acquisition and user communities such as military fighter/bomber pilots, navigators, weapons systems officers, and software development. Support studies and analysis of tradeoffs for incorporation of potential capabilities in future F-16 USAF or FMS software. Manage the software supporting AESA radar design try-out activities for radar risk reduction. Support and conduct preparations and review pertinent data, coordinate with applicable managers, and finalize related documentation/information for verbal presentation of the plan status at required meetings. Meetings may include but are not limited to IPT meetings, Program Management Reviews (PMRs), TIMs, and other required conferences. Assist in the preparation of concise, coherent program status briefing charts to support meetings with senior staff. Support the F-16 Chief Engineer in investigation and resolution of fielded program deficiencies, to include support of CMT. Serve as lead technical advisor to the materiel leader for the F-16, supporting senior leader efforts in identifying cost efficiencies for aircraft trainer/simulator programs. Requirements Clearance: Top Secret Master's or Doctoral Degree in a related field and a minimum of ten (10) years of experience in the respective technical / professional discipline being performed, at least five (5) of which must be in the DoW/DoD or Bachelor's Degree in a related field and a minimum of twelve (12) years of experience in the respective technical/professional discipline being performed, five (5) of which must be in the DoW/DoD or fifteen (15) years of directly related experience with proper certifications, eight (8) of which must be in the DoW/DoD. Preferred: Minimum of ten (10) years of experience with fighter/bomber, or related aircraft experience with detailed knowledge of all USAF program requirements and recommend at least five of those years be direct F-16 and an understanding of fighter weapons systems integration operational employment and weapons capability and software development processes, USAF Major Command expertise, ideally at the Headquarters (HQ) USAF or HQ ACC level . click apply for full job details

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Credence has an immediate need for a Test and Evaluation Engineer to support the planning, execution, analysis, and documentation of classified and unclassified test activities for PM PNT products and the client systems and platforms they support. The successful candidate will translate system requirements into practical test strategies, coordinate resources and stakeholders, execute test events, and clearly communicate what the results mean for product performance and program decisions. Responsibilities include, but are not limited to Develop classified and unclassified test programs, strategies, plans, procedures, and reports using system requirements documents and engineering requirements Plan and conduct developmental and operational test activities for PM PNT products and supported clients and platforms Support testing across cybersecurity; hardware and software components; subsystem and system development; compatibility; acceptance; functional and integration testing; full qualification; field testing; environmental and stress screening; electromagnetic interference and compatibility; and TEMPEST Coordinate the people, stakeholders, equipment, instrumentation, and data-collection systems needed to achieve test objectives Execute test events and actively support assigned test tasks to ensure safe, efficient, and well-documented operations Upload test-event data sheets; prepare test incident reports (TIRs) when appropriate; and support troubleshooting and issue resolution Analyze and interpret test data, identify key findings and implications, brief leadership on product performance, and recommend next steps Develop, review, comment on, and staff Test and Evaluation Master Plans (TEMPs), Test Readiness Review (TRR) briefings, test plans, test procedures, and test reports Prepare classified and unclassified briefings and updates, and support technical and program reviews before, during, and after SSR, SFR, PDR, CDR, and TRR events Participate in Integrated Product Teams and working groups; provide input to integrated master schedules, risk management, and budget planning Help draft Statements of Objectives, Statements of Work, Performance Work Statements, performance specifications, and related solicitation documents; provide technical support for proposal evaluations Maintain accurate and timely TIR tracking in Jira Load current software releases on MAPS, DAPS, and DME systems and verify that systems are properly configured and ready for test Maintain accountability for test equipment and planned events; assist with inventory, packing, unpacking, setup, checkout, and movement of equipment, including vests and antennas Assist with keying devices using communications security software Requirements DoD secret security clearance is required Bachelor's degree in engineering and at least seven (7) years of experience testing Department of Defense products or systems; or a master's degree in engineering and at least five (5) years of relevant DoD testing experience Experience developing and executing test strategies, plans, procedures, and reports for complex hardware and software systems Ability to analyze technical data, explain the significance of test results, and present clear recommendations to technical and program leadership Strong coordination, documentation, problem-solving, and stakeholder-communication skills Ability to work in classified environments and participate in Secret-level meetings, as required Salary Range: $120,000.00 to $160,000.00 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications. Please join us, as together we build a better world one mission at a time powered by Technology and its People!

Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for an Instructor of Digital Acquisition (Technical) who will be primarily responsible for supporting the School of Systems and Logistics (AFIT/LS) at Wright Patterson AFB, OH. AFIT/LS is the Air Force's sole provider of professional continuing education courses in the areas of acquisition, logistics, data, and software engineering. With more than 100 courses, workshops, and seminars, the school plans, develops, and conducts courses and programs to satisfy the educational needs of logistics, systems, and acquisition customers from the Air and Space Force, DoD, and other federal agencies. More than 20,000 students receive education from AFIT/LS each year. The school currently offers Air Force courses ranging in length from two days to five weeks in the disciplines of acquisition management, engineering management, data, and sustainment. AFIT/LS leverages technology to provide its courses, workshops, and seminars not only live in-person but virtually as well as web-based, combining technology with experts in the field. AFIT/LS provides the acquisition and logistics workforce with the knowledge, skills, and abilities to manage the entire spectrum of a system's life cycle. Responsibilities include, but are not limited to the duties listed below: Develop and administer Professional Continuing Education (PCE) to educate and train joint service active duty, reservist, National Guard, officers, enlisted personnel, and civilians on tactical, strategic, and operational levels of AF/DoD Digital Acquisitions. Interact with course sponsors, subject matter experts, and instructional systems designers to determine education needs and develop, maintain, and instruct course content appropriately. Ensure all curricula are approved by course leadership and designed to facilitate understanding and engagement in accordance with curriculum standards. Document course lectures, notes, presentations, and assignments to maintain continuity of the position and support knowledge transfer to a successor contractor or Government individual. Coordinate course offerings, document courses in accordance with Air Force and AFIT policies and conduct post-offering assessments. Instruct students across multiple approved educational platforms and settings, including traditional in-residence/on-site classrooms and distance learning services. Travel and instruct at different locations, both CONUS and OCONUS, as mission requires and as approved by the Government. Participate in consultation efforts and attend or participate in workshops, conferences, technical interchanges, or similar venues as approved by the Government on a case-by-case basis. Assist faculty and staff with graduate-level research, including literature reviews, data collection, technical writing, instruction, and other duties as required. Requirements Must be a U.S. citizen and able to obtain a Secret Security Clearance. This requirement is mandatory for consideration. Bachelor's degree in a STEM-related field and ten (10) years of experience in engineering or a related technical discipline, with at least three (3) years of applied systems engineering experience. Experience in digital engineering, model-based systems engineering, digital modeling, or a similar digital acquisition area is required. Experience with digital modeling languages and tools is required. Experience with Model-Based Systems Engineering (MBSE). Strong background in SysML, Cameo, and No Magic preferred. Knowledge of DAF, DoD, or USAF engineering policies, guides, and directives. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development

Pay Range: $60.00hr - $65.00hr Job Overview: Reporting directly to the Director of AI Strategy, Transformation & Delivery, the candidate will sit at the center of a 350+ person global engineering ecosystem-driving hands-on workforce upskilling, owning the Reusable AI Asset Factory across 100+ active engagements, and co-architecting production multi-agent AI solutions. This is not a traditional desk-bound Solutions Architect role; the candidate will serve as an energetic builder-educator and technical evangelist who architects production multi-agent systems and personally delivers classroom trainings, hands-on coding labs, interactive workshops, and account-wide AI hackathons to transform delivery personnel across 7 distinct engineering personas. Key Responsibilities: Workforce Acceleration, Classroom Training, Labs & Hackathons: Own end-to-end technical enablement across a 350+ global delivery workforce spanning 7 role-based personas, including Software Engineers (SWE), Data Engineers, SRE & DevOps, QA & Testing, Technical Support, BSA & Product Owners, and UX Designers. Design persona-specific learning curricula and personally conduct classroom training sessions, live hands-on coding labs, interactive architecture workshops, and XX-bag clinics tailored to each persona's daily project workflows. Organize and run periodic account-wide AI Hackathons, prompt-engineering challenges, and "Build-a-thon" sprints that convert real project pain points into working AI prototypes. Build and maintain sandbox lab environments, capstone exercises, and guided certification study cohorts to mentor the Lateral FDE Launchpad cohort and internal Technical Leads through Cloud Partner Specialist (CPS) credentials, Cloud Professional Agentic Architect certifications, and the 32-hour Elite FDE Bootcamp. AI Capability Center (CoE) & Reusable Asset Factory: Own and architect the account-wide Centralized AI Asset Repository, converting project-specific innovations and hackathon winners into modular, production-ready building blocks that compress delivery timelines by 40% across 100+ engagements. Design, standardize, and maintain core reusable assets including modular Agent Skills, Enterprise System Prompt Libraries, and Model Context Protocol (MCP) Connectors. Develop Agentic Evaluation Harnesses, including LLM-as-a-judge autoraters, synthetic QA test suites, and drift telemetry. Implement Enterprise Data Onboarding Accelerators, Knowledge Graph (EKG) pipelines, and AI Security Guardrails, such as DLP redaction, Model Armor, and policy-as-code. Provide technical direction to a 10-member Elite AI Core Guild (Senior Solutions Architects, Data Architects, and SRE Leads) across four specialized pods: Forward Deployment, Agentic Workflows, Data & Knowledge Graphs, and Governance & EvalOps. High-ROI AI Solutions Consulting & Architecture: Partner with the Director of AI Strategy, Transformation & Delivery and domain Architects to conduct Systematic Workflow Audits across client Product Areas, identifying high-toil operational bottlenecks and designing outcome-driven AI transformation roadmaps. Co-lead the architecture and MVP delivery of flagship multi-agent solutions, such as intelligent ticket triage engines, automated privacy/compliance review workflows, spatial knowledge graphs, and enterprise resource planners, delivering 40% 60% business toil reduction. Enforce enterprise-grade security, zero-trust identity (SPIFFE/OAuth), VPC-Client routing, and token/cost optimization across all production AI deployments. Required Qualifications: 15+ years of progressive experience in Software Engineering, Cloud Architecture, and Applied AI/ML, with at least 3+ years architecting Generative AI and Multi-Agent systems. Proven Technical Training, Lab & Hackathon Leadership: Demonstrated passion and track record for personally conducting instructor-led classroom trainings, hands-on coding labs, developer workshops, and engineering hackathons to upskill large multi-disciplinary delivery teams (100+ to 350+ personnel). Active Cloud Professional Certification required (e.g., Professional Cloud Architect, Professional Machine Learning Engineer, or Professional Data Engineer). Deep hands-on mastery of modern Agentic AI frameworks and stacks, including Multi-Agent Orchestration tools such as Agent Development Kit (ADK), Vertex AI Agent Engine / Agent Builder, LangGraph, CrewAI, or AutoGen; Agent-to-Agent (A2A) protocols and Model Context Protocol (MCP) tool development. Proficiency in modern programming languages and backend technologies, including production proficiency in Python and TypeScript/Go, gRPC service design, Protocol Buffers (protobuf), and REST/Federated Connector APIs. Experience with Data & Grounding technologies, including Advanced RAG architectures, Vector Search, Enterprise Knowledge Graphs (EKG), BigQuery, AlloyDB, and Spanner. Proficiency in EvalOps & AI Security, with experience building LLM-as-a-judge evaluation harnesses, hill-climbing accuracy frameworks, prompt-injection guardrails (Model Armor / DLP), and CI/CD telemetry. Demonstrated track record of building reusable engineering frameworks and leading an AI Center of Excellence (CoE), Developer Relations/Enablement program, or Architecture Guild. Exceptional communication and classroom facilitation skills, with the ability to both coach junior/mid-level practitioners in hands-on labs and translate complex multi-agent architectures into clear business ROI for senior executives. Preferred Qualifications: Prior experience working within or delivering complex engineering programs for a major hyperscaler ecosystem. Experience transitioning traditional engineering pods (SWE, Data, SRE, QA, Support, BSA, UX) into AI-augmented, outcome-based delivery teams using AI coding assistants (Gemini Code Assist, Cursor, Windsurf, or internal agentic IDEs). Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $53.00hr - $58.00hr Job Overview: Our client is seeking a highly motivated hands-on DevOps Lead Engineer to support and enhance mission-critical payment platforms in a 24x7 global environment. The ideal candidate will demonstrate strong technical expertise, leadership, ownership, responsiveness, and communication skills while driving platform reliability, automation, operational excellence, and continuous improvement. Mandatory Skills: Kubernetes, Helm, Docker. Terraform. GitHub, Concourse CI/CD. Oracle, SQL, PL/SQL. AWS, Cloud Foundry. AppDynamics, Kibana, Client , or similar monitoring tools. Linux/Unix Administration. Python, Shell Scripting. Agile/Scrum and Jira. Production Support, Incident Management, and Automation. Optional Skills: Payments, Financial Services, or Billing domain. Large-scale, high-availability production environments. Experience with AI/GenAI tools such as GitHub Copilot, ChatGPT, Claude, or Gemini. Key Competencies: Leadership, Ownership, and Accountability. Strong Communication and Stakeholder Management. Customer Focus, Responsiveness, and Sense of Urgency. Incident Leadership and Problem Solving. Offshore Team Coordination. Continuous Improvement and Automation Mindset. AI Awareness and Innovation. Key Responsibilities: Lead production support, incident triage, root cause analysis, and resolution of critical payment applications. Provide timely response to production issues and lead major incident bridge calls through closure. Participate in and coordinate on-call rotations to ensure continuous service availability. Collaborate with offshore and cross-functional teams to ensure seamless support, issue resolution, and knowledge transfer. Manage deployments, CI/CD pipelines, monitoring, and operational processes. Drive automation, reliability, and continuous improvement initiatives. Define and track operational KPIs, SLAs, and service health metrics. Mentor team members and promote operational best practices. Leverage AI-powered tools to improve troubleshooting, productivity, and operational efficiency. Other duties and responsibilities as assigned. Qualifications: The successful candidate will be a proactive technical leader who takes ownership, responds with urgency, collaborates effectively across global teams, and leverages automation and AI to deliver reliable, scalable, and resilient payment solutions. Bachelor's degree in Computer Science, Engineering, or a related field. 8+ years of experience in DevOps, Production Support, SRE, or Platform Engineering. Experience leading incident response, on-call support models, and globally distributed teams. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Emerging Tech (Physical AI, Robotics and Supply Chain) Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives-with a specialized focus on Physical AI, robotics, simulation, and supply chain transformation including warehousing and assembly/production line environments. You'll drive customer success by providing technical expertise and best practices throughout the project lifecycle. You have built a deep solutions implementation and delivery understanding of Physical AI's building blocks-AI for Automation, digital twin, robotics, edge solutions, simulation, and autonomous systems-as well as supply chain technologies. Proficient in architecting and deploying autonomous systems, robotics, simulation, digital twins, and industrial AI workloads on AWS, you'll provide a secure, reliable, and scalable Physical AI infrastructure for innovation by our customers. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: - Architecting and delivering Physical AI solutions on AWS-including digital twin environments, discrete event simulation, robotic policy training pipelines, edge inference, and autonomous system deployments for manufacturing, logistics, and warehousing customers - Engaging with customers end-to-end: from pre-sales discovery and requirements gathering through solution design, implementation, testing, and production handoff - Designing and implementing simulation and synthetic data pipelines using tools such as NVIDIA Omniverse, Isaac Sim, and AWS-native services (SageMaker, IoT, Greengrass, VAMS) to train and validate robotic and autonomous systems - Providing subject matter expertise on warehousing, fulfillment, and production line transformation-conducting on-site assessments, identifying automation opportunities, and building customer trust through demonstrated domain knowledge - Developing packaged offerings, reusable delivery accelerators, reference architectures, and training materials in the supply chain and Physical AI space to support delivery teams and go-to-market motions A day in the life This team partners with our customers to increase their shareholder value and assist in disrupting their business models. We enable our customers to drive competitive advantage by enhancing their digital capabilities that will enable them to innovate on new products and services. Our key focus areas include: Emerging technologies including supply chain innovation, high-performance computing (HPC), quantum computing, spatial computing, robotics, blockchain, IoT, end-user computing, media solutions, and other innovative technologies that represent strategic innovation areas for our customers. About the team You'll join the ProServe Emerging Tech practice, a team focused on helping customers across manufacturing, logistics, and supply chain industries adopt Physical AI, robotics, and simulation technologies on AWS. We work directly with customers to solve real-world automation problems-from warehouse optimization to production line transformation-and you'll collaborate with cross-functional teams including solution architects, data scientists, and partner engineers. Our team values hands-on builders who are curious about the intersection of physical and digital systems, and we're committed to creating an environment where every team member can grow, contribute, and innovate. ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 10046 BASIC QUALIFICATIONS - Bachelor's degree in computer science, engineering, mathematics or equivalent - 5+ years of cloud architecture and solution implementation experience - Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies - 7+ years of experience building solutions for IoT, robotics, simulation, autonomous systems, or edge computing in industrial or supply chain environments - 3+ years of experience implementing Physical AI or robotics projects including at least one of: digital twin environments, robotic policy training, discrete event simulation, or autonomous vehicle/system deployment PREFERRED QUALIFICATIONS - Experience communicating technical concepts to a non-technical audience - AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certification or graduate degree in robotics, engineering, computer science, or related field - Experience architecting Physical AI systems using simulation platforms (NVIDIA Omniverse, Isaac Sim) and AWS services (SageMaker, IoT Greengrass, VAMS) for robotic model training and digital twin deployment - Experience with generative AI and agentic workflows applied to industrial automation, including architecture design, model integration, and synthetic data generation - Familiarity with OpenUSD (Universal Scene Description), computer vision, and robotics safety engineering standards Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental . click apply for full job details

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are the Customer Engineering team at Micron, where we partner directly with leading datacenter customers to solve complex challenges and bring cutting-edge memory solutions to life. Our work sits at the intersection of innovation and real-world impact-enabling faster computing, smarter systems, and breakthroughs across industries. This role is a key bridge between Micron and our customers. As a Datacenter DRAM Customer Engineer, you'll act as a primary technical advisor, helping customers design, qualify, and deploy memory solutions that power next-generation compute platforms. You'll collaborate across engineering, sales, and product teams while influencing both customer success and Micron's product direction. Responsibilities: Drive design wins and product qualifications for DRAM, HBM, SSD, and compute-focused solutions Partner with sales and cross-functional teams to execute strategic customer plans and track progress Resolve system configuration, setup, and performance issues in customer environments Guide customers on memory architecture, system configuration, and optimization for cloud/datacenter workloads Support validation and deployment through lab activities, design reviews, and system-level testing utilize AI proficiency or AI enabled ways of working where applicable Minimum Qualifications: Bachelor's degree or equivalent practical experience 5+ years in design, product, test, systems, or applications engineering with DRAM, HBM, SSD, or compute systems Experience with server architecture, hardware design, or system troubleshooting Knowledge of memory interfaces and memory usage in server environments Strong problem-solving and debugging skills using lab tools such as oscilloscopes or logic analyzers Apply Artificial Intelligence tools Preferred Qualifications: Experience with datacenter server management and logging tools (e.g., BMC, EMC, EDAC) Background in quality and reliability engineering Ability to work cross-functionally and engage customer stakeholders, including executive audiences Strong written and verbal communication skills with customer-facing experience Willingness to travel and support customer engagements The US base salary range that Micron Technology estimates it could pay for this full-time position is: $142,000-$242,000 Additional compensation may include benefits, bonuses, and equity. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

Who We Are: Join the Defense and Intelligence Solutions as a Research Computer Scientist. Applicants interested in this position must hold a current / active TS/SCI with a Full Scope Polygraph. You will be challenged in developing complex and innovative software solutions across a variety of customers and platform types. Enjoy a flexible work schedule, excellent benefits, and working alongside great teammates. Objectives of this Role: Highly motivated, curious, detailed oriented, and passionate critical thinker to add to a dynamic team of Software Architects, Computer Scientists and Engineers. Contribute to and lead a team through all aspects of the Software Life Cycle using Agile Methodologies, to include but not limited to requirements interpretation, design, trade studies, development, testing, task tracking and status, and deployment. Support design and development for new technical solutions and frameworks for thin client, server side development, object oriented programming, embedded programming and database patterns and implementation. Support the technical leads in work breakdowns of larger tasks, effectively be able to estimate individual tasking and assist in estimations for junior staff. Assist and lead small teams planning and task tracking. Be a proactive and self directed technical contributor that is capable of mentoring and effectively communicating, both verbally and in writing, task updates, technical solutions, questions, and technical documentation, including interactions with the client. Daily and Monthly Responsibilities: Contribute to the design and development of an advanced software architecture that will utilize object oriented and embedded programming fundamentals, distributing computing, thin clients, and data distribution systems. Actively contribute and eventually lead all phases of the project life cycle. Develop technical requirements, design and develop innovative solutions to difficult problems, testing and integration with a larger system, and install and document complete solutions. Interact with team members, work with the team and customers to understand requirements and constraints of the target environment. Assist with the breakdown of larger tasks and develop estimates of individual and team tasks. Activities will include work primarily at SwRI facilities/laboratories and short-term travel to government client facilities in the U.S. and overseas for meetings, system installations and support. Proactively and confidently communicate on task status, communicating with team leads and project leadership, and mentoring junior staff. Must be effective in self-direction on tasks as well as working within a team. Requirements: Requires a Bachelors or a Masters degree in Computer Science or Computer Engineering (emphasis on programming and software development) or related degree field such as Computational Engineering. Required to hold a current / active TS/SCI clearance with a Full Scope Polygraph. 4+ years: Critical thinking and proactiveness required. Experience in a variety of programming languages such as Javascript, JAVA, C#, C++, HTML5, and Python, as well as comfortable in Agile methodologies for project execution. Analyze and translate complex technical requirements into an application design, implementation, unit and integration testing; software/hardware integration & documentation. Experienced and proficient in working with Microsoft Tools, Software Repositories, Software Engineering practices, Distributed computing, and Computer Science principles. Excellent verbal and written communication skills, detail oriented, proactiveness, fast learner, critical thinker, work in a collaborative team environment, and the ability to self-direct. A valid/clear driver's license is required

Pay Range: $95.00hr - $100.00hr Job Overview: Our client is seeking a Supply Chain Sr. Project Manager responsible for planning, leading, and executing complex cross-functional projects to set up a new manufacturing facility and related procurement and logistics functions within the Business Applications group. This role requires domain exposure within the supply chain (Plan, Source, Make, Deliver). Knowledge of SAP S4/HANA, SAP ME (MES System), S/4 EWMS, and Agile (PLM) is beneficial. Project Roles and Responsibilities: The position is responsible for managing timelines and execution of projects for IT and business COE led implementation of, procurement, manufacturing, and delivery functions for a new manufacturing plant. Projects will span across a broad range from ideation, evaluation to implementation of existing solution to a new site, scale up for product launches, system upgrades, and facility expansions. Develop, coordinate, and maintain integrated Manufacturing and Product Qualification timelines and governance for all assigned activities of the project. Drive project management best practices for Global Operations. Project Skills & Experience: 7+ to 10 years of experience working across business and IT with strong project delivery experience, in key SAP Lead roles as Project or Delivery Manager or COE Technical Lead that involves multi-module implementation of SAP ERP solutions with ECC6.0 or S/4 HANA. Must have worked with SAP S/4 HANA projects and phased global implementations at multi-national industries and led technical project teams in an Agile manner for rollouts. Showcase at least 2 successful end-to-end implementations of SAP ECC6.0 and S/4 HANA projects in mid-size industries and 1 implementation in a large-size manufacturing industry. Experience implementing a MES system is a plus. Experienced in managing partnerships with third-party system integrators, SAP Services, and other service providers in a project implementation. Project Management Roles & Responsibilities: Gain cross-functional alignment on strategies, goals, resources, and timelines across teams including Finance, Manufacturing & Operations, Infrastructure, Product Quality, Regulatory & Compliance, Field Service, and other Business Units. Partner with business PM to organize and lead core team and executive steering committee meetings including status reports to the project sponsor and steering committee. Drive resolution of constraints, conflicts, and other challenges that could impact timely and successful execution of projects. Provide clear communication to the organization on project status, critical path, as well as potential areas of risk, and create and manage project plans while assigning tasks to team members. Manage project deliverables in line with the project plan, including Kick Off Presentations, Detailed Project Schedules in MS Project or Smartsheet, Project Budget vs. Actuals, Business Blueprints, Test Plans, and Training Plans. Drive Organization Change Management engagement, including stakeholder analysis, communication plans, training material, end-user training, and solution adoption. Record and manage project issues, escalating when necessary to ensure resolution on a timely basis. Ensure compliance to internal business and quality system requirements and to external regulatory standards. Skills, Experience, Education, & Training: Proficiency with MS Office and JIRA. Strong verbal and written communication skills and presentation skills. Proven ability to lead, influence, and work well at all levels of an organization and in a cross-functional team environment. Ability to handle ambiguity effectively and oversee multiple projects at once. Minimum 8 years of experience involved in leading major cross-functional projects in Manufacturing Operations. Medical device experience is a plus. Experience with supervising people desired. PMP Certification is required. Scrum Master (CSM) certification desired. SAP Supply Chain Project Management experience required, with SAP GTS, S/4, EWM, and TMS desired. Ability to travel up to 50% of the time to international locations including Malaysia. BS or equivalent work experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

At Credit Acceptance, we are building on the foundation of a successful business while investing in the future through technology, data, AI, and continuous improvement. As we continue to evolve, our Team Members play an active role in improving experiences, driving meaningful change, and shaping the future of our business. We foster an environment where people are empowered to contribute ideas, develop their careers, make an impact, and help lead our continued transformation. Our Engineering teams are helping shape the future of Credit Acceptance through innovation. Team Members collaborate across the organization to solve complex challenges, build impactful solutions, challenge the status quo, and support informed business decisions. We value curiosity, continuous learning, and new ideas from people who are passionate about driving modernization and meaningful business impact. Outcomes and Activities: Own the deployment path for ML and GenAI models end to end training and inference pipelines, model registry and versioning, serving endpoints, and controlled promotion across development, QA and production. Own runtime health for models in production: monitoring, alerting, drift and quality-regression detection, latency and throughput objectives, capacity and autoscaling behavior, and incident response through to root cause and a closed corrective action. Operate the agent runtime layer. Route production agents through the enterprise AI Gateway and MCP Gateway rather than direct model and tool access, migrate existing agents onto that governed path, and keep tool surfaces scoped, versioned and least-privilege as they change. Own evaluation of agents in production, not just before release. Online scoring and behavioral monitoring, quality-regression and drift detection against pinned baselines, sampling and judge pipelines, and the release-gate mechanics that stop a regression from shipping. Build and maintain the observability and evaluation substrate other teams depend on: trace and telemetry capture including multi-turn and multi-step agent traces, logging standards, evaluation pipeline plumbing, and the data contracts underneath them. Own platform unit economics. Measure and manage cost per inference, per document and per interaction, and produce the platform and infrastructure cost analysis that informs build-versus-buy and hosting decisions. Make the paved road real. Deliver reusable pipeline templates, deployment patterns, reference implementations and internal tooling so product teams adopt the standard path because it is faster, not because it is mandated. Partner with Cloud Engineering, Data Engineering, Security and SRE so the ML platform sits inside enterprise governance, identity and observability rather than beside it. Respond to AI-specific production incidents and drive them to a closed corrective action: prompt injection attempts, rogue-agent cost spikes, data-classification exposure through a tool call, delegation abuse between agents, and model endpoint failures. Maintain the architecture documentation and system diagrams for the ML platform and keep them accurate enough to be used in design review. Mentor engineers and interns on production ML practice and raise the operating standard through design and code review rather than through rework. Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements Bachelor's degree in Computer Science, Engineering, Statistics or a relevant technical field with at least 7 years of relevant experience, or a Master's degree in one of those fields with at least 5 years of relevant experience. 5+ years building and operating production ML or AI systems, with direct ownership of at least two of: training or inference pipelines, model serving infrastructure, model registry and versioning, or production monitoring and alerting. Demonstrated ownership of a production ML or AI service through its full operating life: deployed it, monitored it, was paged for it, diagnosed a failure, and shipped the fix. Strong Python and SQL, with production-quality engineering practice: version control, testing, code review, and CI/CD applied to ML workloads rather than only to application code. Hands-on experience with a cloud ML platform in production. AWS and Databricks strongly preferred, including model serving, job orchestration, and a model registry or experiment tracking system such as MLflow. Working knowledge of how LLM and GenAI workloads differ operationally from traditional ML: token cost and latency behavior, caching and batching, non-deterministic output. Experience running LLM or agent applications behind a gateway or proxy layer, and able to build best practices for model routing and fallback, credential and key management, rate limiting and budget enforcement. Working knowledge of tool-calling architecture for agents, including the Model Context Protocol: what an MCP server is, how tools are scoped and authorized, and why tool access is brokered through a gateway rather than granted directly. Experience with containerization and infrastructure as code. Ability to communicate technical and non-technical trade-offs clearly in writing to an audience that includes both engineers and non-engineers. Candidates must reside in or be willing to relocate to one of the following hub locations: the greater Southfield, Michigan, area; the greater Bellevue, Washington, area; or the San Francisco Bay Area, California. Preferred Production experience with GPU-backed model serving, including autoscaling behavior under concurrent load, cold-start management and cost control. Experience with OpenTelemetry and an enterprise observability platform such as Dynatrace, including instrumenting AI workloads rather than only conventional services. Experience with model serving efficiency techniques: quantization, parameter-efficient fine-tuning, distillation or inference optimization. Experience with data governance and access control on a lakehouse platform, such as Databricks Unity Catalog. Experience operating AI systems in a regulated industry, particularly financial services, including auditability, retention and access-control requirements. Experience with agentic or multi-step AI systems in production, including tracing and debugging multi-turn behavior. Hands-on experience with a managed agent or tool gateway, such as AWS Bedrock AgentCore Gateway, and with running MCP servers in a governed environment. Familiarity with emerging agent interoperability and agent identity standards, including Agent2Agent (A2A) style agent-to-agent delegation, agent discovery and capability advertisement, and workload identity for non-human actors. Knowledge and Skills Ability to communicate complex technical information, both verbal and written, to all levels, including senior leadership. Ability to solve problems at the source by offering simple, working solutions. Responds promptly and effectively to resolve incidents, tasks, and projects. Demonstrated ability and motivation to teach others. Ability to gain the trust of others and build solid relationships across and vertically throughout the organization. Effectively prioritize and execute tasks in a high-pressure environment. Target Compensation: This position offers a competitive base salary, with a range of $184,943- $258,920. This position is eligible for an annual variable incentive of cash and equity, between 10- 20% of base salary. Actual amounts are based on individual performance. Final compensation within the range is influenced by many factors including assigned hub location, role-specific skills, depth and experience level, industry background, relevant education and certifications. This position follows a hybrid work model, offering two work-from-home days and three standard in-office days each week with the team and key stakeholders at the local office. INDENGLP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability . click apply for full job details

Build More Than Just a Career. Build Your Future. At Vailexa, we're not just hiring - we're building thinkers, creators, and future leaders. We believe in giving people the space to grow, the freedom to think, and the opportunity to create real impact from day one. If you're someone who wants to learn fast, take ownership, and grow beyond limits, you'll feel right at home here. Job Summary The role will be focused on specific projects and will require the following skill-set in addition to the standard Knowledge, Skills and Abilities expected for this level of engineer. Experienced with the design, deployment and support of pre-built CTI connectors such as NovelVox, SpinSci or AMC. NovelVox deployment with Epic and Cisco Unified Communications Manager is preferred. Expertise in REST APIs, JSON, SOAP services, HL7 fundamentals, FHIR basics, XML, Authentication, OAuth, SAML and interface troubleshooting. Cisco Contact Center Platforms: Expertise with Unified Contact Center Express, Webex Contact Center and Webex Customer Assist. Expert in SIP trunking, dial plans, and intelligent omnichannel routing (voice, chat, email). Webex AI & Automation: Skill in implementing Webex AI agents, virtual assistants, and automated screen-pop. Healthcare Contact Center Experience including patient identiy verification, HIPAA compliance, Protected Health Information, Knowledge, Skills and Abilities Experience in architecting, implementing, and configuring complex Cisco IPT solutions with Cisco Unified Call Manager (CUCM) clusters, Cisco Unity/Unity Connection Voicemail (CUC), Cisco IM & Presence (CIMP), and voice gateways. Expert knowledge and expertise in the design, consultation, long-term planning, installation, management, and repair of complex VoIP based network and telecommunication equipment, related applications, and associated services. Expert knowledge and expertise on Cisco Routers, Structured Cabling, and LAN/WAN circuits; PRI, SIP, MPLS, FXO, FXS, and POTS. Expert knowledge and expertise of the Cisco Unified Call Manager, IMP, Telepresence, IPCC, Unity, CCX, SRST, CUBE, secure voice concepts, and secure voice processes. Ability to think strategically and to work effectively with a diverse group of co-workers and customers. Ability to analyze and provide creative, innovative solutions for complex problems. Proficient organizational, interpersonal, communication (written and verbal), and presentation skills. Demonstrated engineering leadership abilities in a team environment with a proven record of positive contributions. Ability to complete multiple tasks, set priorities, and manage to critical deadlines. Must be able to work non-standard business hours and be on-call as necessary. Knowledge and expertise Cisco Emergency Responder (CER) & Cisco Unified Contact Center Express (UCCX). Knowledge on Cisco network infrastructure, LAN/WAN circuits; QoS. Able to anticipate customer needs, assess requirements, and identify new solutions to meet departmental/organizational goals. Additional Cisco Certifications in any of the following: CCIE (strongly preferred), CCSA, CCNP, CCDP, CCIP. Required Education and Experience Bachelor's degree in computer science, engineering, information systems, or related field, or equivalent combination of education and experience. Minimum seven (7) years' experience in Voice Operations and/or Voice Engineering. Minimum five (5) years of experience in information technology administration or engineering, with three (3) years of experience in the information technology VoIP, telecommunications, or networking field. Minimum three (3) years of experience directly managing IT telecommunication or infrastructure engineering and operational resources. Minimum three (3) years of experience in leading teams and projects. Primary Essential Duties Responsible for development and maintenance of business-critical communications and/or network-based voice product systems, including planning, designing, and implementing scalable local and wide-area network solutions between multiple platforms and protocols (including IP and VoIP). Responsible for monitoring and performance of enterprise platforms. Oversees/troubleshoots voice issues and coordinates installation efforts with appropriate vendors and internal teams. Leveraging expertise and experience, the incumbent will develop solutions that best align with FHCC's voice network requirements, identifying cost-effective implementation and long-term support strategies. Provide Tier 2 support of internal voice and data communication systems. Comply with departmental processes, such as incident management, change management and problem management. Monitor and report on voice systems usage, availability, and performance. Lead telephony system evaluations. Collaborate with other members of IT staff and end users. Follow VoIP engineering best practices and adhere to existing policies and procedures. Design rack and cabinet equipment layout for server rooms and other telecommunications rooms. Report, manage and troubleshoot issues with appropriate vendor tech-support staff. Perform advanced-to-expert level configuration, troubleshooting and problem mitigation on all voice equipment, including wireless and network security equipment. Work effectively with vendors, contractors, and other staff to coordinate system installations and provide quality assurance oversight. Identify and maintain tools/applications for network monitoring, control, and reporting. Lead short and long-range capacity planning. Lead design, planning, and implementation of voice and data network systems. Track telecommunication equipment software/firmware levels/revisions and lead efforts to upgrade accordingly. Lead the evaluation of functionality/feature sets needed for telecommunications and direct selection of the correct hardware/software accordingly. Utilize project planning and management skills to act as lead on large projects. Perform in-depth telecommunications analysis, and provide evaluation, determination, and direction. Provide advanced telecommunications/VoIP designs, including diagrams and documentation. Provide guidance, direction, mentorship, and training to lower-level staff. Perform 24/7 on-call support on a rotating basis and after-hours/weekend work for planned maintenance as required. Ready to take the next step? If you're excited about this role and ready to grow with a team that values ambition, ideas, and impact - we'd love to hear from you. Apply now and start building your journey with Vailexa.