IT System Associate Job Title: IT System Associate Department: Operations-IT Reports to: COO FLSA Status: Full Time, Exempt Job Summary: The IT Technician keeps Refreshed Tech's technology running by diagnosing, repairing, and maintaining the laptops, desktops, and hardware that the team relies on every day. This role provides hands-on device support and general IT troubleshooting across the company, keeping employees productive and equipment in good working order. This position requires someone who is comfortable opening up a machine and fixing it, as well as handling the day-to-day IT requests that come with a fast-moving, hands-on environment. Essential Duties, Functions and Responsibilities: • Diagnose and Repair Hardware: Troubleshoot and repair company laptops, desktops, and peripherals, including component replacement and upgrades (RAM, storage, batteries, screens, and more). • Deploy and Configure Devices: Set up new laptops and desktops for employees, including OS installation, software configuration, and account setup. • Provide Day-to-Day IT Support: Respond promptly to employee support requests, resolving hardware and software issues to minimize downtime. • Maintain Equipment and Inventory: Track the company's IT equipment, maintain repair histories, and keep spare parts and loaner devices organized. • Support Network and Peripherals: Troubleshoot connectivity issues with printers, monitors, docking stations, and the office network. • Perform Preventive Maintenance: Complete routine maintenance on company technology to reduce future breakdowns and extend equipment life. • Document and Escalate Issues: Log recurring problems, recommend solutions, and escalate complex issues to senior IT staff or outside vendors when needed. • Perform other related duties as assigned. Competencies/Skills/Abilities: Technical Skills: • Hardware Troubleshooting: Working knowledge of computer hardware, comfortable opening up and repairing laptops and desktops. • Operating Systems & Software: Familiarity with Windows (required) and macOS (a plus), along with common business software and basic networking concepts. • General IT Aptitude: Comfortable troubleshooting a wide range of technology issues rather than a single specialty area. Problem-Solving & Initiative: • Independent Troubleshooting: Strong problem-solving skills and the ability to diagnose issues and work independently. • Organization: Able to manage multiple repair and support requests at once, keeping track of equipment and priorities. Professionalism & Reliability: • Communication: Clear communication skills, able to explain technical issues in plain language to non-technical staff. • Dependability: Reliable and dependable, with a strong commitment to punctuality and consistent attendance. Required Education and Experience: Required: • High school diploma or equivalent. • 2-3 years of experience in a general IT support or technician role. • Working knowledge of computer hardware repair, including laptops and desktops. • Ability to lift and move equipment as needed. Preferred: • Relevant certification (CompTIA A+, Network+, or similar). • Experience supporting a mixed Windows/macOS environment. • Experience in a warehouse, distribution, or high-volume device environment. Work Environment: • Work is performed on-site at the Refreshed Tech facility, primarily indoors in an office and warehouse setting, with occasional exposure to warehouse conditions when repairing or deploying equipment on the floor. Physical Work Conditions: This position has the following body position requirements - Activity % Time Spent Sitting Standing Climbing (ladders, scaffolds, poles) Activity % Time Spent Walking or Running Kneeling, Crouching, Stooping, Crawling Keeping or Regaining Balance Use of Hands (handle, control, feel) Bending or Twisting the Body Making Repetitive Motions Travel Required: No Additional Eligibility Requirements: None. Work Authorization/Security Clearance Requirements: Must be legally authorized to work in the United States. Supervisory Responsibilities: None. Refreshed Tech is an equal opportunity employer. Compensation details: 0 Yearly Salary PI9c5cc6-
10/27/2026
Full time
IT System Associate Job Title: IT System Associate Department: Operations-IT Reports to: COO FLSA Status: Full Time, Exempt Job Summary: The IT Technician keeps Refreshed Tech's technology running by diagnosing, repairing, and maintaining the laptops, desktops, and hardware that the team relies on every day. This role provides hands-on device support and general IT troubleshooting across the company, keeping employees productive and equipment in good working order. This position requires someone who is comfortable opening up a machine and fixing it, as well as handling the day-to-day IT requests that come with a fast-moving, hands-on environment. Essential Duties, Functions and Responsibilities: • Diagnose and Repair Hardware: Troubleshoot and repair company laptops, desktops, and peripherals, including component replacement and upgrades (RAM, storage, batteries, screens, and more). • Deploy and Configure Devices: Set up new laptops and desktops for employees, including OS installation, software configuration, and account setup. • Provide Day-to-Day IT Support: Respond promptly to employee support requests, resolving hardware and software issues to minimize downtime. • Maintain Equipment and Inventory: Track the company's IT equipment, maintain repair histories, and keep spare parts and loaner devices organized. • Support Network and Peripherals: Troubleshoot connectivity issues with printers, monitors, docking stations, and the office network. • Perform Preventive Maintenance: Complete routine maintenance on company technology to reduce future breakdowns and extend equipment life. • Document and Escalate Issues: Log recurring problems, recommend solutions, and escalate complex issues to senior IT staff or outside vendors when needed. • Perform other related duties as assigned. Competencies/Skills/Abilities: Technical Skills: • Hardware Troubleshooting: Working knowledge of computer hardware, comfortable opening up and repairing laptops and desktops. • Operating Systems & Software: Familiarity with Windows (required) and macOS (a plus), along with common business software and basic networking concepts. • General IT Aptitude: Comfortable troubleshooting a wide range of technology issues rather than a single specialty area. Problem-Solving & Initiative: • Independent Troubleshooting: Strong problem-solving skills and the ability to diagnose issues and work independently. • Organization: Able to manage multiple repair and support requests at once, keeping track of equipment and priorities. Professionalism & Reliability: • Communication: Clear communication skills, able to explain technical issues in plain language to non-technical staff. • Dependability: Reliable and dependable, with a strong commitment to punctuality and consistent attendance. Required Education and Experience: Required: • High school diploma or equivalent. • 2-3 years of experience in a general IT support or technician role. • Working knowledge of computer hardware repair, including laptops and desktops. • Ability to lift and move equipment as needed. Preferred: • Relevant certification (CompTIA A+, Network+, or similar). • Experience supporting a mixed Windows/macOS environment. • Experience in a warehouse, distribution, or high-volume device environment. Work Environment: • Work is performed on-site at the Refreshed Tech facility, primarily indoors in an office and warehouse setting, with occasional exposure to warehouse conditions when repairing or deploying equipment on the floor. Physical Work Conditions: This position has the following body position requirements - Activity % Time Spent Sitting Standing Climbing (ladders, scaffolds, poles) Activity % Time Spent Walking or Running Kneeling, Crouching, Stooping, Crawling Keeping or Regaining Balance Use of Hands (handle, control, feel) Bending or Twisting the Body Making Repetitive Motions Travel Required: No Additional Eligibility Requirements: None. Work Authorization/Security Clearance Requirements: Must be legally authorized to work in the United States. Supervisory Responsibilities: None. Refreshed Tech is an equal opportunity employer. Compensation details: 0 Yearly Salary PI9c5cc6-
Job Description Job Description Testronic is a global leader in Quality Assurance and technology services for the games and entertainment industries. We work with some of the world's leading game developers and publishers, providing Functional QA, Compliance QA, Localization QA, Compatibility QA, and other specialized services. With diverse teams across Europe, Asia, and North America, we foster an inclusive, collaborative culture built on four core values: We Care Deeply, Passion for Quality, Trust in Unity, and Pride in Ownership. Whether you're starting your career or looking for your next challenge, Testronic offers opportunities to learn, grow, and make a meaningful impact. We are seeking a detail-oriented and motivated Quality Assurance Technician to join our growing QA team. In this role, you will be an integral part of the product lifecycle, responsible for identifying defects, verifying functionality, and ensuring that our software and game products meet the highest quality standards before release. This is an excellent opportunity for candidates who are passionate about gaming and technology and wish to build a career in quality assurance within a dynamic and collaborative environment. Key Responsibilities Test games and software using provided test plans and guidelines Identify, document, and report bugs or technical issues using QA tools such as JIRA or similar platforms Perform different types of testing, including functional, regression, and exploratory testing Participate in beta testing and provide clear, useful feedback to development teams Keep accurate records of testing progress, bugs, and results Work closely with developers, producers, and other QA team members to resolve issues quickly Help identify recurring problems and suggest improvements to testing processes Support teammates and assist with additional QA tasks when needed Follow internal QA standards and workflows to maintain high testing quality Requirements High school diploma or equivalent required; a degree in Computer Science, IT, Game Development, or a related field is a plus Comfortable using computers, gaming consoles, mobile devices, and different operating systems Strong attention to detail and problem-solving skills Good written and verbal communication skills Ability to manage multiple tasks and meet deadlines in a fast-paced environment Passion for gaming with familiarity across different game genres and platforms Preferred: Previous experience in QA testing, software testing, or another technical role Familiarity with bug-tracking and project management tools such as JIRA, Bugzilla, or Azure DevOps Basic understanding of QA methodologies such as Agile or Waterfall Experience participating in beta testing or working with game development teams ISTQB Certification or similar QA certification is a plus Core Competencies Attention to Detail - Able to spot issues, inconsistencies, and bugs accurately Team Collaboration - Works well with QA team members, developers, and other stakeholders Ownership & Accountability - Takes responsibility for assigned tasks and delivers quality work Communication Skills - Clearly reports bugs, issues, and testing results Organization Skills - Maintains accurate records and updates within tracking systems Problem Solving - Helps identify the root cause of issues and supports improvements Adaptability - Comfortable working in a fast-moving and changing environment Continuous Improvement Mindset - Looks for ways to improve QA processes and efficiency Benefits Medical Plan Vision Plan Employer Paid Life Insurance Employee Assistance Program 401K w/ Matching Contribution Paid Company Holidays Paid Time Off Paid Parental Leave Work Environment & Physical Requirements This position is primarily performed in an office or remote setting. The role requires prolonged periods of sitting and screen usage. Employees may be required to operate gaming consoles, peripherals, and various computing hardware. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role in accordance with the Americans with Disabilities Act (ADA). Compensation & Benefits Testronic offers a competitive compensation package commensurate with experience, along with a comprehensive benefits program. Details regarding salary range, benefits eligibility, and enrollment will be provided during the interview process. All offers of employment are contingent upon successful completion of a background check. Equal Employment Opportunity Statement Testronic is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military service, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Americans with Disabilities Act (ADA) Testronic complies with the Americans with Disabilities Act of 1990 (ADA), as amended by the ADA Amendments Act of 2008 (ADAAA), and applicable state and local disability laws. Testronic will provide reasonable accommodations to qualified individuals with disabilities unless doing so would impose an undue hardship. Applicants who require a reasonable accommodation to participate in the application or interview process should contact Human Resources. Fair Labor Standards Act (FLSA) This position has been designated as Non-Exempt under the Fair Labor Standards Act (FLSA). Non-exempt employees are eligible for overtime pay at a rate of one and one-half times their regular rate of pay for all hours worked in excess of forty (40) hours in a workweek, in accordance with applicable federal and state wage and hour laws. At-Will Employment Employment with Testronic is at-will, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, to the extent permitted by applicable law. Nothing in this job description, any offer letter, or any other document shall be construed as creating an express or implied contract of employment. Drug-Free Workplace Testronic maintains a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 (41 U.S.C. 8101 et seq.) and applicable state laws. As a condition of employment, employees are required to abide by the terms of the company's Drug-Free Workplace Policy. Employment Eligibility Verification In compliance with the Immigration Reform and Control Act of 1986 (IRCA), all newly hired employees must be legally authorized to work in the United States and are required to complete Form I-9, Employment Eligibility Verification, no later than the first day of employment. Testronic participates in E-Verify. Pay Transparency Nondiscrimination Testronic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. This is consistent with the requirements of Executive Order 11246, as amended by Executive Order 13665 (Pay Transparency), and applicable state and local pay transparency laws. This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
10/26/2026
Full time
Job Description Job Description Testronic is a global leader in Quality Assurance and technology services for the games and entertainment industries. We work with some of the world's leading game developers and publishers, providing Functional QA, Compliance QA, Localization QA, Compatibility QA, and other specialized services. With diverse teams across Europe, Asia, and North America, we foster an inclusive, collaborative culture built on four core values: We Care Deeply, Passion for Quality, Trust in Unity, and Pride in Ownership. Whether you're starting your career or looking for your next challenge, Testronic offers opportunities to learn, grow, and make a meaningful impact. We are seeking a detail-oriented and motivated Quality Assurance Technician to join our growing QA team. In this role, you will be an integral part of the product lifecycle, responsible for identifying defects, verifying functionality, and ensuring that our software and game products meet the highest quality standards before release. This is an excellent opportunity for candidates who are passionate about gaming and technology and wish to build a career in quality assurance within a dynamic and collaborative environment. Key Responsibilities Test games and software using provided test plans and guidelines Identify, document, and report bugs or technical issues using QA tools such as JIRA or similar platforms Perform different types of testing, including functional, regression, and exploratory testing Participate in beta testing and provide clear, useful feedback to development teams Keep accurate records of testing progress, bugs, and results Work closely with developers, producers, and other QA team members to resolve issues quickly Help identify recurring problems and suggest improvements to testing processes Support teammates and assist with additional QA tasks when needed Follow internal QA standards and workflows to maintain high testing quality Requirements High school diploma or equivalent required; a degree in Computer Science, IT, Game Development, or a related field is a plus Comfortable using computers, gaming consoles, mobile devices, and different operating systems Strong attention to detail and problem-solving skills Good written and verbal communication skills Ability to manage multiple tasks and meet deadlines in a fast-paced environment Passion for gaming with familiarity across different game genres and platforms Preferred: Previous experience in QA testing, software testing, or another technical role Familiarity with bug-tracking and project management tools such as JIRA, Bugzilla, or Azure DevOps Basic understanding of QA methodologies such as Agile or Waterfall Experience participating in beta testing or working with game development teams ISTQB Certification or similar QA certification is a plus Core Competencies Attention to Detail - Able to spot issues, inconsistencies, and bugs accurately Team Collaboration - Works well with QA team members, developers, and other stakeholders Ownership & Accountability - Takes responsibility for assigned tasks and delivers quality work Communication Skills - Clearly reports bugs, issues, and testing results Organization Skills - Maintains accurate records and updates within tracking systems Problem Solving - Helps identify the root cause of issues and supports improvements Adaptability - Comfortable working in a fast-moving and changing environment Continuous Improvement Mindset - Looks for ways to improve QA processes and efficiency Benefits Medical Plan Vision Plan Employer Paid Life Insurance Employee Assistance Program 401K w/ Matching Contribution Paid Company Holidays Paid Time Off Paid Parental Leave Work Environment & Physical Requirements This position is primarily performed in an office or remote setting. The role requires prolonged periods of sitting and screen usage. Employees may be required to operate gaming consoles, peripherals, and various computing hardware. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role in accordance with the Americans with Disabilities Act (ADA). Compensation & Benefits Testronic offers a competitive compensation package commensurate with experience, along with a comprehensive benefits program. Details regarding salary range, benefits eligibility, and enrollment will be provided during the interview process. All offers of employment are contingent upon successful completion of a background check. Equal Employment Opportunity Statement Testronic is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military service, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Americans with Disabilities Act (ADA) Testronic complies with the Americans with Disabilities Act of 1990 (ADA), as amended by the ADA Amendments Act of 2008 (ADAAA), and applicable state and local disability laws. Testronic will provide reasonable accommodations to qualified individuals with disabilities unless doing so would impose an undue hardship. Applicants who require a reasonable accommodation to participate in the application or interview process should contact Human Resources. Fair Labor Standards Act (FLSA) This position has been designated as Non-Exempt under the Fair Labor Standards Act (FLSA). Non-exempt employees are eligible for overtime pay at a rate of one and one-half times their regular rate of pay for all hours worked in excess of forty (40) hours in a workweek, in accordance with applicable federal and state wage and hour laws. At-Will Employment Employment with Testronic is at-will, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, to the extent permitted by applicable law. Nothing in this job description, any offer letter, or any other document shall be construed as creating an express or implied contract of employment. Drug-Free Workplace Testronic maintains a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 (41 U.S.C. 8101 et seq.) and applicable state laws. As a condition of employment, employees are required to abide by the terms of the company's Drug-Free Workplace Policy. Employment Eligibility Verification In compliance with the Immigration Reform and Control Act of 1986 (IRCA), all newly hired employees must be legally authorized to work in the United States and are required to complete Form I-9, Employment Eligibility Verification, no later than the first day of employment. Testronic participates in E-Verify. Pay Transparency Nondiscrimination Testronic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. This is consistent with the requirements of Executive Order 11246, as amended by Executive Order 13665 (Pay Transparency), and applicable state and local pay transparency laws. This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details
10/26/2026
Full time
Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details
Ellis Island Casino, Village Pubs, Mt. Charleston
Las Vegas, Nevada
Job Description Job Description AV Technician Job Description Category: Information Technology Status: Non -Exempt Reports To: Director of IT Job Description The AV Technician supports the organization?s audio-visual technology systems by installing, operating, maintaining, and troubleshooting AV equipment across the property. This position ensures the successful execution of meetings, presentations, conferences, entertainment events, and other business functions by providing reliable audio, video, and presentation support. Responsibilities include supporting conference room technology, video conferencing systems, digital displays, sound systems, and live event production in a fast-paced hotel and casino environment. Benefits Medical Dental Basic Life Insurance (included with the dental plan) Vision Short-term Disability Combo plan covering accidents, hospitalizations, and critical illnesses Paid time off Voluntary life insurance Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment) Location This is a full-time, on-site position based in Las Vegas, NV. Candidates must be able to reliably commute or be prepared to relocate prior to their start date. Responsibilities Set up, operate, and dismantle audio-visual equipment for meetings, presentations, conferences, banquets, and special events. Install, configure, and maintain projectors, displays, microphones, sound systems, digital signage, and video conferencing equipment. Support Teams Rooms, Zoom Rooms, and other collaboration technologies. Troubleshoot and resolve audio, video, connectivity, and equipment issues. Monitor and maintain conference room technology to ensure readiness and functionality. Provide real-time technical support during meetings, training sessions, and live events. Perform preventative maintenance and routine testing of AV equipment and systems. Assist with installation and upgrades of conference room and event-space technologies. Ensure proper integration and connectivity between AV and network infrastructure. Maintain AV system documentation, equipment inventories, and service records. Coordinate repairs, replacements, and vendor support as necessary. Train team members on the proper use of AV equipment and meeting technologies. Ensure all AV equipment remains operational, updated, and configured according to company standards. Support digital signage, display management, and content distribution systems. Travel between company properties to support AV-related needs as required. Skills / Experience Experience supporting professional audio-visual equipment and systems. Knowledge of audio mixers, amplifiers, microphones, speakers, projectors, displays, and video distribution equipment. Experience supporting Teams Rooms, Zoom Rooms, and video conferencing technologies. Strong troubleshooting and problem-solving skills. Ability to work independently in a fast-paced environment while supporting multiple priorities. Excellent customer service and communication skills. Working knowledge of network connectivity concepts as they relate to AV systems. Preferred Qualifications AVIXA CTS Certification preferred. Experience supporting hospitality, entertainment, casino, or event-based environments. Basic understanding of networking and structured cabling. Physical Requirements Ability to stand and walk for extended periods of time throughout the casino and property. Must be able to move throughout all areas of the property, including back-of-house and public areas. Use of standard office equipment such as computers, phones, printers, and radios as needed. The noise level in the work environment is usually moderate. Ability to climb ladders and work in elevated locations when installing or maintaining equipment. Occasionally exposed to outside weather conditions and varying temperature conditions. Ability to lift, carry, push, or pull up to 50 pounds as necessary. This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs. Core Values Service ? Personalized, warm, and consistent exceptional customer service. Value ? Committed to deliver quality products for affordable prices. Growth ? Promote personal development and professional growth for all team members. Family ? Foster a family-like environment with guests and team members alike. Passion ? Work with passion and enthusiasm every day.
10/26/2026
Full time
Job Description Job Description AV Technician Job Description Category: Information Technology Status: Non -Exempt Reports To: Director of IT Job Description The AV Technician supports the organization?s audio-visual technology systems by installing, operating, maintaining, and troubleshooting AV equipment across the property. This position ensures the successful execution of meetings, presentations, conferences, entertainment events, and other business functions by providing reliable audio, video, and presentation support. Responsibilities include supporting conference room technology, video conferencing systems, digital displays, sound systems, and live event production in a fast-paced hotel and casino environment. Benefits Medical Dental Basic Life Insurance (included with the dental plan) Vision Short-term Disability Combo plan covering accidents, hospitalizations, and critical illnesses Paid time off Voluntary life insurance Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment) Location This is a full-time, on-site position based in Las Vegas, NV. Candidates must be able to reliably commute or be prepared to relocate prior to their start date. Responsibilities Set up, operate, and dismantle audio-visual equipment for meetings, presentations, conferences, banquets, and special events. Install, configure, and maintain projectors, displays, microphones, sound systems, digital signage, and video conferencing equipment. Support Teams Rooms, Zoom Rooms, and other collaboration technologies. Troubleshoot and resolve audio, video, connectivity, and equipment issues. Monitor and maintain conference room technology to ensure readiness and functionality. Provide real-time technical support during meetings, training sessions, and live events. Perform preventative maintenance and routine testing of AV equipment and systems. Assist with installation and upgrades of conference room and event-space technologies. Ensure proper integration and connectivity between AV and network infrastructure. Maintain AV system documentation, equipment inventories, and service records. Coordinate repairs, replacements, and vendor support as necessary. Train team members on the proper use of AV equipment and meeting technologies. Ensure all AV equipment remains operational, updated, and configured according to company standards. Support digital signage, display management, and content distribution systems. Travel between company properties to support AV-related needs as required. Skills / Experience Experience supporting professional audio-visual equipment and systems. Knowledge of audio mixers, amplifiers, microphones, speakers, projectors, displays, and video distribution equipment. Experience supporting Teams Rooms, Zoom Rooms, and video conferencing technologies. Strong troubleshooting and problem-solving skills. Ability to work independently in a fast-paced environment while supporting multiple priorities. Excellent customer service and communication skills. Working knowledge of network connectivity concepts as they relate to AV systems. Preferred Qualifications AVIXA CTS Certification preferred. Experience supporting hospitality, entertainment, casino, or event-based environments. Basic understanding of networking and structured cabling. Physical Requirements Ability to stand and walk for extended periods of time throughout the casino and property. Must be able to move throughout all areas of the property, including back-of-house and public areas. Use of standard office equipment such as computers, phones, printers, and radios as needed. The noise level in the work environment is usually moderate. Ability to climb ladders and work in elevated locations when installing or maintaining equipment. Occasionally exposed to outside weather conditions and varying temperature conditions. Ability to lift, carry, push, or pull up to 50 pounds as necessary. This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs. Core Values Service ? Personalized, warm, and consistent exceptional customer service. Value ? Committed to deliver quality products for affordable prices. Growth ? Promote personal development and professional growth for all team members. Family ? Foster a family-like environment with guests and team members alike. Passion ? Work with passion and enthusiasm every day.
Jamul Indian Village Development Corpora
Jamul, California
Job Description Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provide friendly, fast, and helpful customer service to all guests and team members. Responsible for audio and visual programming, implementation, and troubleshooting for the properties to include but not limited to video wall displays, and property televisions. Set up AV equipment for entertainment events and work with the band members to load, setup and remove equipment. Assist in keeping track of inventory of AV equipment. Make sure that the property displays are always in good working condition. Present oneself as a credit to company and encourages others to do the same. Must adhere to regulatory, department and company policies. Perform all job duties in a safe and responsible manner. Performs other job related and compatible duties as assigned. Teamwork - ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations. Preventative maintenance on property AV equipment including but not limited to TV's, Projectors, Tablets, Touchscreens, & LED Walls. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent. Up to two (2) years of audio/visual related experience and/or an equivalent combination of education and experience is required. Hands on experience with mixing live bands using digital and analog consoles. Hands on experience with mixing In Ear-monitor systems for bands from FOH. Hands on experience with Conference system set up (Zoom/Teams connection). Prior casino and entertainment experience is a plus. Working knowledge or education equivalent to basic computer science A+ and Networking. Must be proficient with cabling, installation and termination. Knowledge on RF systems. Working knowledge on digital signage systems (Wallboard/Bright sign/Telemetry) Video engineering related experience and/or equivalent combination of education and experience. Basic knowledge of show lighting controls and software. (Qlab, Resolume, ETC controllers,ION) Proven ability to learn and adapt to new technologies and programs as they become available. LANGUAGE SKILLS Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.
10/26/2026
Full time
Job Description Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provide friendly, fast, and helpful customer service to all guests and team members. Responsible for audio and visual programming, implementation, and troubleshooting for the properties to include but not limited to video wall displays, and property televisions. Set up AV equipment for entertainment events and work with the band members to load, setup and remove equipment. Assist in keeping track of inventory of AV equipment. Make sure that the property displays are always in good working condition. Present oneself as a credit to company and encourages others to do the same. Must adhere to regulatory, department and company policies. Perform all job duties in a safe and responsible manner. Performs other job related and compatible duties as assigned. Teamwork - ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations. Preventative maintenance on property AV equipment including but not limited to TV's, Projectors, Tablets, Touchscreens, & LED Walls. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent. Up to two (2) years of audio/visual related experience and/or an equivalent combination of education and experience is required. Hands on experience with mixing live bands using digital and analog consoles. Hands on experience with mixing In Ear-monitor systems for bands from FOH. Hands on experience with Conference system set up (Zoom/Teams connection). Prior casino and entertainment experience is a plus. Working knowledge or education equivalent to basic computer science A+ and Networking. Must be proficient with cabling, installation and termination. Knowledge on RF systems. Working knowledge on digital signage systems (Wallboard/Bright sign/Telemetry) Video engineering related experience and/or equivalent combination of education and experience. Basic knowledge of show lighting controls and software. (Qlab, Resolume, ETC controllers,ION) Proven ability to learn and adapt to new technologies and programs as they become available. LANGUAGE SKILLS Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL DEMANDS The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.
Philadelphia Museum of Art
Philadelphia, Pennsylvania
Job Description Job Description We Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. How You Will Contribute The Philadelphia Museum of Art seeks a Senior Audio-Visual Technician to provide advanced hands-on support for live events, exhibitions, meeting spaces, and other museum activities while executing complex AV integration work across campus. This individual contributor operates, maintains, configures, installs, and optimizes AV systems and related infrastructure, while contributing to the technical design and implementation of integrated AV environments. Working with temporary and long-term installations, this role supports daily operations and executes higher-tier solutions involving control systems, signal routing, networked AV, and interoperable media technologies in support of the Museum's mission. Specifically, you will: Transport, assemble, operate, maintain, and perform advanced troubleshooting and repair on AV equipment and integrated AV systems. Provide advanced technical support for live events, programs, and presentations, including setup, operation, signal verification, system adjustment, and issue resolution for audio, video, projection, recording, streaming, and lighting systems. Install, configure, test, optimize, and commission AV equipment and subsystems for exhibits, meeting rooms, public event spaces, and other museum environments. Execute defined portions of AV integration projects, including equipment installation, cable terminations, rack integration, signal routing, endpoint configuration, and control system deployment. Contribute to the technical design and implementation of integrated AV systems by translating operational requirements into practical layouts, signal flow plans, and configuration decisions for museum applications. Configure and support network-based AV technologies and interoperable media systems, including DSP, control, audio transport, video distribution, and AV-over-IP environments, and troubleshoot issues across devices, signal chains, control systems, and network-connected endpoints. Assist in producing audio and video multimedia projects for exhibits, website, and social media content. Maintain accurate documentation of system configurations, equipment inventories, cable paths, device settings, and maintenance activities, and work with vendors, contractors, and internal stakeholders to support installations, repairs, and system improvements. Perform other duties as assigned. Your background and experience include: Excellent technical knowledge of presentation systems, video recording, interactive kiosks, videoconferencing, projection, audio reinforcement, and other AV technologies, with a strong working knowledge of IT systems. Extensive hands-on experience troubleshooting AV equipment and integrated systems in live event, gallery, or production environments. Experience installing, configuring, testing, optimizing, and supporting AV systems, including DSP, control, switching/routing, streaming, videoconferencing, and network-connected endpoints. Demonstrated ability to contribute to AV integration design and execution, including interpreting requirements, supporting equipment selection, implementing defined workflows, and diagnosing issues involving addressing, connectivity, device communication, and signal transport. Knowledge of audio and video production and editing hardware/software including Adobe Premiere, plus desktop presentation software such as Microsoft PowerPoint and Apple Keynote. Strong customer service, communication, and project coordination skills, with the ability to prioritize, work with vendors, and execute tasks under deadline pressure. A commitment to maintaining and expanding related skillsets is required. AVIXA CTS certification desired; advanced manufacturer or platform certifications are a plus. Position and Compensation Details The hourly rate for this position is $30.00 This position is Full-Time, Non-Exempt, and 35 hours per week. This position is part of the AFSCME Local 397 bargaining unit. This position reports to Audio-Visual Services Manager This position is required to be performed fully onsite at Philadelphia Museum of Art locations. Physical requirements: Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus Able to climb ladders and work on lifts up to 25 feet in height Able to move equipment up to 50 pounds up to 20 feet Able to position self to install equipment, including under furniture and in tight spaces Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums. Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest. Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences. Maintains confidentiality. Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: Free general admission to the museum for you and your immediate family Discounted guest tickets for admission Discounts on gift memberships Special staff tours and presentations from our curatorial and conservation teams Discounts at the museum restaurant, museum cafés, and museum retail and online stores We offer a comprehensive benefits package for employees including: Medical, dental, and vision benefits Fully paid short-term disability insurance, long-term disability insurance, and life insurance Health savings or flexible spending account program Retirement savings program with museum match Paid vacation, personal days, sick days, and holidays Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure. Powered by JazzHR gZiAZbaQZq
10/26/2026
Full time
Job Description Job Description We Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. How You Will Contribute The Philadelphia Museum of Art seeks a Senior Audio-Visual Technician to provide advanced hands-on support for live events, exhibitions, meeting spaces, and other museum activities while executing complex AV integration work across campus. This individual contributor operates, maintains, configures, installs, and optimizes AV systems and related infrastructure, while contributing to the technical design and implementation of integrated AV environments. Working with temporary and long-term installations, this role supports daily operations and executes higher-tier solutions involving control systems, signal routing, networked AV, and interoperable media technologies in support of the Museum's mission. Specifically, you will: Transport, assemble, operate, maintain, and perform advanced troubleshooting and repair on AV equipment and integrated AV systems. Provide advanced technical support for live events, programs, and presentations, including setup, operation, signal verification, system adjustment, and issue resolution for audio, video, projection, recording, streaming, and lighting systems. Install, configure, test, optimize, and commission AV equipment and subsystems for exhibits, meeting rooms, public event spaces, and other museum environments. Execute defined portions of AV integration projects, including equipment installation, cable terminations, rack integration, signal routing, endpoint configuration, and control system deployment. Contribute to the technical design and implementation of integrated AV systems by translating operational requirements into practical layouts, signal flow plans, and configuration decisions for museum applications. Configure and support network-based AV technologies and interoperable media systems, including DSP, control, audio transport, video distribution, and AV-over-IP environments, and troubleshoot issues across devices, signal chains, control systems, and network-connected endpoints. Assist in producing audio and video multimedia projects for exhibits, website, and social media content. Maintain accurate documentation of system configurations, equipment inventories, cable paths, device settings, and maintenance activities, and work with vendors, contractors, and internal stakeholders to support installations, repairs, and system improvements. Perform other duties as assigned. Your background and experience include: Excellent technical knowledge of presentation systems, video recording, interactive kiosks, videoconferencing, projection, audio reinforcement, and other AV technologies, with a strong working knowledge of IT systems. Extensive hands-on experience troubleshooting AV equipment and integrated systems in live event, gallery, or production environments. Experience installing, configuring, testing, optimizing, and supporting AV systems, including DSP, control, switching/routing, streaming, videoconferencing, and network-connected endpoints. Demonstrated ability to contribute to AV integration design and execution, including interpreting requirements, supporting equipment selection, implementing defined workflows, and diagnosing issues involving addressing, connectivity, device communication, and signal transport. Knowledge of audio and video production and editing hardware/software including Adobe Premiere, plus desktop presentation software such as Microsoft PowerPoint and Apple Keynote. Strong customer service, communication, and project coordination skills, with the ability to prioritize, work with vendors, and execute tasks under deadline pressure. A commitment to maintaining and expanding related skillsets is required. AVIXA CTS certification desired; advanced manufacturer or platform certifications are a plus. Position and Compensation Details The hourly rate for this position is $30.00 This position is Full-Time, Non-Exempt, and 35 hours per week. This position is part of the AFSCME Local 397 bargaining unit. This position reports to Audio-Visual Services Manager This position is required to be performed fully onsite at Philadelphia Museum of Art locations. Physical requirements: Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus Able to climb ladders and work on lifts up to 25 feet in height Able to move equipment up to 50 pounds up to 20 feet Able to position self to install equipment, including under furniture and in tight spaces Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums. Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest. Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences. Maintains confidentiality. Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: Free general admission to the museum for you and your immediate family Discounted guest tickets for admission Discounts on gift memberships Special staff tours and presentations from our curatorial and conservation teams Discounts at the museum restaurant, museum cafés, and museum retail and online stores We offer a comprehensive benefits package for employees including: Medical, dental, and vision benefits Fully paid short-term disability insurance, long-term disability insurance, and life insurance Health savings or flexible spending account program Retirement savings program with museum match Paid vacation, personal days, sick days, and holidays Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure. Powered by JazzHR gZiAZbaQZq
Job Description Job Description Description: Engineer Hardware for the Next Generation of Space Missions What if your next engineering challenge was something that had never been built before? At Advanced Cooling Technologies (ACT), our Space Systems engineers work on real spacecraft programs-from early-stage concepts and new commercial platforms to scientific missions and some of the most ambitious programs in the space industry. We work with NASA, established aerospace organizations, and innovative commercial space companies developing the next generation of satellites, spacecraft, instruments, and space infrastructure. We're looking for a Space Systems Engineer who wants more than a narrowly defined engineering role. Whether you're beginning your engineering career or bringing prior experience, you'll have the opportunity to solve multidisciplinary problems, work alongside experienced engineers and technicians, and help turn early concepts into tested, manufacturable hardware. About ACT Advanced Cooling Technologies, Inc. (ACT) is a leading provider of thermal management solutions for aerospace, defense, data centers, energy, and industrial applications. For more than 20 years, ACT has engineered and manufactured innovative technologies that solve complex thermal challenges in demanding environments. Our team is driven by continuous innovation, teamwork, and collaboration, delivering reliable solutions that support critical missions and next-generation technologies worldwide. ACT's capabilities extend from advanced engineering and analysis through prototyping, testing, qualification, and manufacturing. For our Space Systems engineers, that creates an opportunity to stay connected to a program throughout its development rather than working on one isolated piece of a much larger project. As the commercial space industry continues to grow and new missions become increasingly ambitious, ACT is growing with it. Position Summary The Space Systems Engineer supports the development of spacecraft hardware and systems across multiple phases of the engineering lifecycle, ranging from concept generation and initial design through detailed analysis, prototype hardware fabrication, testing, and volume production. Projects can range from modifications of proven designs to true "blank sheet of paper" development programs requiring new ideas, new approaches, and advanced performance testing. You'll work as part of a multidisciplinary team of engineers and technicians to develop structures, thermal control components, and systems designed to operate outside Earth's atmosphere. What You'll Work On This is not an engineering role where you'll spend years focused on one small piece of a larger system. Depending on the project, you may be developing a new spacecraft thermal or mechanical concept, performing engineering calculations, creating CAD models, conducting CFD or FEA analysis, developing drawings, working alongside technicians building prototype hardware, evaluating test results, or supporting customer discussions. Your work may support: Satellites and spacecraft Scientific instruments and payloads Commercial space platforms Spacecraft thermal control systems Structural and mechanical systems Prototype and flight hardware Emerging spacecraft architectures and technologies Programs ranging from one-of-a-kind missions to higher-volume spacecraft production Some projects build on proven engineering. Others start with a set of requirements, an empty whiteboard, and a problem that still needs a solution. Work Across the Full Engineering Lifecycle Concept ? Analysis ? Design ? Build ? Test ? Qualify ? Production ? Flight At ACT, engineering doesn't stop when the model is complete. Our engineers work closely with manufacturing and technicians throughout development, giving you the opportunity to see your ideas become hardware, learn from testing, refine designs, and understand how products successfully transition into production. Responsibilities Include Supporting all aspects of initial product design, including: Innovative concept generation Excel or hand-calculation analysis 3-D CAD modeling using SolidWorks CFD and FEA analysis 2-D drawing creation Design review documentation Compliance Matrix and FMEA development and review Developing fabrication procedures and work instructions Working collaboratively with engineers and technicians across disciplines Supporting program schedules and budgets Communicating professionally with customers Supporting business development and marketing activities as needed Requirements: B.S. or higher degree in Mechanical Engineering or Aerospace Engineering Proficiency or academic experience with CAD, FEA, and/or CFD tools Strong problem-solving and critical-thinking skills Good verbal and written communication skills Interest in hands-on engineering, product development, testing, and manufacturing U.S. Person as defined by 22 C.F.R. 120.15 (U.S. Citizen, lawful permanent resident, refugee, or asylee) due to ITAR restrictions preferred Experience with any of the following is a plus, but not required: SolidWorks Autodesk Simulation, Fluent, or COMSOL Thermal Desktop or NASTRAN Design for manufacturability Prototype hardware fabrication or testing Engineering internships, co-ops, research, or hands-on project experience The Kind of Engineer Who Thrives Here You're probably a good fit if you enjoy figuring out how things work and solving problems that don't always come with detailed instructions. You want to move beyond the classroom or computer screen and see how engineering decisions translate into real hardware. You're interested in learning from experienced engineers and technicians while building experience across analysis, design, testing, manufacturing, and customer applications. Most importantly, you're curious, willing to learn, and ready to take on new technical challenges. Why Join ACT? Work on hardware that goes to space. Your engineering work can directly contribute to spacecraft hardware supporting real-world missions. Build broad engineering experience. Develop skills across analysis, CAD, design, prototyping, testing, manufacturing, and customer applications. Learn by doing. Work alongside experienced engineers and technicians and see firsthand how designs become physical hardware. Solve different problems. Space programs don't always come with an existing playbook. You'll have opportunities to contribute to customized solutions and new technologies. See the full development cycle. Follow programs from early concepts and calculations through design, prototyping, testing, qualification, manufacturing, and flight. Grow with us. ACT's Space Systems capabilities are expanding alongside a rapidly evolving space industry, creating opportunities to build your engineering career while contributing to exciting programs. Make Your Next Engineering Challenge One That Flies. Whether you're graduating and looking for your first engineering opportunity or ready for the next step in your career, ACT offers the chance to work on challenging technical problems, learn from a multidisciplinary team, and see your work progress from an initial concept to real spacecraft hardware. ACT offers competitive pay, excellent benefits (medical, dental, vision, paid time off, holidays, company-paid life & disability insurance, 401(k) match, and profit-sharing), and a supportive team environment. ACT is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic. ACT participates in E-Verify. California Applicants: ACT collects personal information for hiring purposes. California residents may have rights under the CCPA/CPRA. Contact HR at .
10/26/2026
Full time
Job Description Job Description Description: Engineer Hardware for the Next Generation of Space Missions What if your next engineering challenge was something that had never been built before? At Advanced Cooling Technologies (ACT), our Space Systems engineers work on real spacecraft programs-from early-stage concepts and new commercial platforms to scientific missions and some of the most ambitious programs in the space industry. We work with NASA, established aerospace organizations, and innovative commercial space companies developing the next generation of satellites, spacecraft, instruments, and space infrastructure. We're looking for a Space Systems Engineer who wants more than a narrowly defined engineering role. Whether you're beginning your engineering career or bringing prior experience, you'll have the opportunity to solve multidisciplinary problems, work alongside experienced engineers and technicians, and help turn early concepts into tested, manufacturable hardware. About ACT Advanced Cooling Technologies, Inc. (ACT) is a leading provider of thermal management solutions for aerospace, defense, data centers, energy, and industrial applications. For more than 20 years, ACT has engineered and manufactured innovative technologies that solve complex thermal challenges in demanding environments. Our team is driven by continuous innovation, teamwork, and collaboration, delivering reliable solutions that support critical missions and next-generation technologies worldwide. ACT's capabilities extend from advanced engineering and analysis through prototyping, testing, qualification, and manufacturing. For our Space Systems engineers, that creates an opportunity to stay connected to a program throughout its development rather than working on one isolated piece of a much larger project. As the commercial space industry continues to grow and new missions become increasingly ambitious, ACT is growing with it. Position Summary The Space Systems Engineer supports the development of spacecraft hardware and systems across multiple phases of the engineering lifecycle, ranging from concept generation and initial design through detailed analysis, prototype hardware fabrication, testing, and volume production. Projects can range from modifications of proven designs to true "blank sheet of paper" development programs requiring new ideas, new approaches, and advanced performance testing. You'll work as part of a multidisciplinary team of engineers and technicians to develop structures, thermal control components, and systems designed to operate outside Earth's atmosphere. What You'll Work On This is not an engineering role where you'll spend years focused on one small piece of a larger system. Depending on the project, you may be developing a new spacecraft thermal or mechanical concept, performing engineering calculations, creating CAD models, conducting CFD or FEA analysis, developing drawings, working alongside technicians building prototype hardware, evaluating test results, or supporting customer discussions. Your work may support: Satellites and spacecraft Scientific instruments and payloads Commercial space platforms Spacecraft thermal control systems Structural and mechanical systems Prototype and flight hardware Emerging spacecraft architectures and technologies Programs ranging from one-of-a-kind missions to higher-volume spacecraft production Some projects build on proven engineering. Others start with a set of requirements, an empty whiteboard, and a problem that still needs a solution. Work Across the Full Engineering Lifecycle Concept ? Analysis ? Design ? Build ? Test ? Qualify ? Production ? Flight At ACT, engineering doesn't stop when the model is complete. Our engineers work closely with manufacturing and technicians throughout development, giving you the opportunity to see your ideas become hardware, learn from testing, refine designs, and understand how products successfully transition into production. Responsibilities Include Supporting all aspects of initial product design, including: Innovative concept generation Excel or hand-calculation analysis 3-D CAD modeling using SolidWorks CFD and FEA analysis 2-D drawing creation Design review documentation Compliance Matrix and FMEA development and review Developing fabrication procedures and work instructions Working collaboratively with engineers and technicians across disciplines Supporting program schedules and budgets Communicating professionally with customers Supporting business development and marketing activities as needed Requirements: B.S. or higher degree in Mechanical Engineering or Aerospace Engineering Proficiency or academic experience with CAD, FEA, and/or CFD tools Strong problem-solving and critical-thinking skills Good verbal and written communication skills Interest in hands-on engineering, product development, testing, and manufacturing U.S. Person as defined by 22 C.F.R. 120.15 (U.S. Citizen, lawful permanent resident, refugee, or asylee) due to ITAR restrictions preferred Experience with any of the following is a plus, but not required: SolidWorks Autodesk Simulation, Fluent, or COMSOL Thermal Desktop or NASTRAN Design for manufacturability Prototype hardware fabrication or testing Engineering internships, co-ops, research, or hands-on project experience The Kind of Engineer Who Thrives Here You're probably a good fit if you enjoy figuring out how things work and solving problems that don't always come with detailed instructions. You want to move beyond the classroom or computer screen and see how engineering decisions translate into real hardware. You're interested in learning from experienced engineers and technicians while building experience across analysis, design, testing, manufacturing, and customer applications. Most importantly, you're curious, willing to learn, and ready to take on new technical challenges. Why Join ACT? Work on hardware that goes to space. Your engineering work can directly contribute to spacecraft hardware supporting real-world missions. Build broad engineering experience. Develop skills across analysis, CAD, design, prototyping, testing, manufacturing, and customer applications. Learn by doing. Work alongside experienced engineers and technicians and see firsthand how designs become physical hardware. Solve different problems. Space programs don't always come with an existing playbook. You'll have opportunities to contribute to customized solutions and new technologies. See the full development cycle. Follow programs from early concepts and calculations through design, prototyping, testing, qualification, manufacturing, and flight. Grow with us. ACT's Space Systems capabilities are expanding alongside a rapidly evolving space industry, creating opportunities to build your engineering career while contributing to exciting programs. Make Your Next Engineering Challenge One That Flies. Whether you're graduating and looking for your first engineering opportunity or ready for the next step in your career, ACT offers the chance to work on challenging technical problems, learn from a multidisciplinary team, and see your work progress from an initial concept to real spacecraft hardware. ACT offers competitive pay, excellent benefits (medical, dental, vision, paid time off, holidays, company-paid life & disability insurance, 401(k) match, and profit-sharing), and a supportive team environment. ACT is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic. ACT participates in E-Verify. California Applicants: ACT collects personal information for hiring purposes. California residents may have rights under the CCPA/CPRA. Contact HR at .
Job Description Job Description Position Title: LEAD AV TECHNICIAN - MCLEAN, VA Pay 7 Pay Range: $26-$28/hr. At Waveguide, we build relationships. Whether it's your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how you apply your expertise to meet the moment's challenge. For three decades, we have brought long-range, strategic thinking to AV, IT and acoustics design and operations challenges, focusing not just on technology in the built environment, but also on how people, processes and places fit together to reflect the way people actually work, learn and play - no matter where they are in the life cycle of their technology journey. Our consultants are among the most qualified in the industry and have provided award-winning AV, IT and acoustics design services for some of the most well-known corporate, education, government and community clients worldwide, and our highly certified on-site technology hospitality advocates have become integral to the culture of global enterprises, tackling the daily technical and logistical challenges of our clients' meetings and events so they can focus on what matters most - their business. We are seeking passionate, creative thinkers who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients' most challenging questions. If that sounds like you, then you're looking for us, and we're looking for you. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Job Summary Join our team in McLean, VA! This is a Monday-Friday, onsite role supporting corporate audiovisual (AV) operations and delivering high-quality AV support in a professional business environment. The Lead AV Technician oversees the daily operation, coordination, execution, and support of the audiovisual systems and requirements of executive, educational, and routine meetings in a fast-paced, customer service focused conference center environment. Key Responsibilities: Oversees testing, maintenance, asset management, operation, and tear down of audiovisual (AV) and videoconference (VTC) equipment; (e.g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and operation of integrated AV systems). Provides best effort assistance to fulfill any audiovisual technical requirements as assigned. Provides a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventive maintenance schedules. Maintains the process used to create trouble tickets, customer issue resolution logs, and asset management. Executes all aspects of videoconference support including call set up, end user training, troubleshooting, and follow through on escalation of issues. Provides consultation and education to all levels of end users on presentation technologies. Troubleshoots audiovisual and videoconferencing related technology (various projectors, control systems, audio and videoconferencing). Maintains conference room integrity. Performs regular preventive maintenance checks (e.g., either report or address issues such as cable management issues, safety standards noncompliance, etc.). Escalates housekeeping and technical issues outside of AV and conferencing technology and applications to appropriate department. Maintains understanding of current and new presentation technology. Preferred Qualifications: High School diploma or equivalent a must Three to five years audiovisual technology management experience Three to five years AV and presentation technologies experience Three to five years customer service experience Thorough working knowledge of the operation and troubleshooting of AV and videoconferencing related technology Strong customer service and communications skills required Working knowledge of Microsoft Office (Word, Excel, Lync, PowerPoint, Outlook) Ability to facilitate tasks with internal and external staff to assure meeting and event success Understanding of normal business and office procedures Experience working in a fast paced university/conference center environment Self-motivated independent thinker A CTS certification by InfoComm Industry relevant training or technical courses a plus Basic familiarity with commercial/institutional building design and construction, including understanding of typical building systems (i.e. HVAC, electrical, lighting, building controls, security, etc.) Click here to Learn More about the Compass Story Associates at Waveguide are offered many fantastic benefits . Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. content/uploads/2023/08/2023_WageTransparency_Waveguide.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws , including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Waveguide maintains a drugfree workplace.
10/26/2026
Full time
Job Description Job Description Position Title: LEAD AV TECHNICIAN - MCLEAN, VA Pay 7 Pay Range: $26-$28/hr. At Waveguide, we build relationships. Whether it's your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how you apply your expertise to meet the moment's challenge. For three decades, we have brought long-range, strategic thinking to AV, IT and acoustics design and operations challenges, focusing not just on technology in the built environment, but also on how people, processes and places fit together to reflect the way people actually work, learn and play - no matter where they are in the life cycle of their technology journey. Our consultants are among the most qualified in the industry and have provided award-winning AV, IT and acoustics design services for some of the most well-known corporate, education, government and community clients worldwide, and our highly certified on-site technology hospitality advocates have become integral to the culture of global enterprises, tackling the daily technical and logistical challenges of our clients' meetings and events so they can focus on what matters most - their business. We are seeking passionate, creative thinkers who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients' most challenging questions. If that sounds like you, then you're looking for us, and we're looking for you. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Job Summary Join our team in McLean, VA! This is a Monday-Friday, onsite role supporting corporate audiovisual (AV) operations and delivering high-quality AV support in a professional business environment. The Lead AV Technician oversees the daily operation, coordination, execution, and support of the audiovisual systems and requirements of executive, educational, and routine meetings in a fast-paced, customer service focused conference center environment. Key Responsibilities: Oversees testing, maintenance, asset management, operation, and tear down of audiovisual (AV) and videoconference (VTC) equipment; (e.g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and operation of integrated AV systems). Provides best effort assistance to fulfill any audiovisual technical requirements as assigned. Provides a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventive maintenance schedules. Maintains the process used to create trouble tickets, customer issue resolution logs, and asset management. Executes all aspects of videoconference support including call set up, end user training, troubleshooting, and follow through on escalation of issues. Provides consultation and education to all levels of end users on presentation technologies. Troubleshoots audiovisual and videoconferencing related technology (various projectors, control systems, audio and videoconferencing). Maintains conference room integrity. Performs regular preventive maintenance checks (e.g., either report or address issues such as cable management issues, safety standards noncompliance, etc.). Escalates housekeeping and technical issues outside of AV and conferencing technology and applications to appropriate department. Maintains understanding of current and new presentation technology. Preferred Qualifications: High School diploma or equivalent a must Three to five years audiovisual technology management experience Three to five years AV and presentation technologies experience Three to five years customer service experience Thorough working knowledge of the operation and troubleshooting of AV and videoconferencing related technology Strong customer service and communications skills required Working knowledge of Microsoft Office (Word, Excel, Lync, PowerPoint, Outlook) Ability to facilitate tasks with internal and external staff to assure meeting and event success Understanding of normal business and office procedures Experience working in a fast paced university/conference center environment Self-motivated independent thinker A CTS certification by InfoComm Industry relevant training or technical courses a plus Basic familiarity with commercial/institutional building design and construction, including understanding of typical building systems (i.e. HVAC, electrical, lighting, building controls, security, etc.) Click here to Learn More about the Compass Story Associates at Waveguide are offered many fantastic benefits . Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. content/uploads/2023/08/2023_WageTransparency_Waveguide.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws , including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Waveguide maintains a drugfree workplace.
Job Description Job Description Title: Field Application Engineer Location: (NY Metro) This position is eligible for MBO and Commission Must have Physical Security Experience to be considered Position Summary: Hanwha Vision America (HVA), an affiliate of the Hanwha Group, a Fortune Global 500 company, is an industry-leading provider of advanced network video surveillance products. These include IP cameras, storage devices, and video management systems founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including transportation, education, retail, banking, healthcare, hospitality, airports, utilities, and critical infrastructure. Hanwha Vision America (HVA) is seeking a Field Application Engineer who is responsible for providing accurate specification interpretations that drive the technical evaluation portion of the sales process. This position requires the candidate to maintain contacts with all of Hanwha Vision America's salespersons, dealers, consultants, and end users within the region of responsibility. Main responsibility will be to work with each salesperson and support their opportunities in a technical capacity to secure the sales. This would include technical presentations, review of Hanwha system tools and device managers, training of technicians on best practices, review of specifications or RFPs, and providing cross-over BOMs of competitors' bids. Key Responsibilities: Pre-Sales Technical Support: Lead all pre-sales activities within the territory, focusing on Hanwha Vision America solutions. Collaborate with sales teams to support end-user opportunities from a technical perspective. System Design & Integration: Execute comprehensive system designs, including site surveys, equipment placement, area coverage calculations, bandwidth and storage calculations, BOM creation, schematic drawings, and third-party product integration. Customer Engagement: Serve as the first-line technical resource for key accounts, demonstrating Hanwha Vision's video products to integrators, consultants, engineers, and end users. Training & Presentations: Conduct technology and customer-specific training sessions on Hanwha Vision America's products and solutions. Provide sales presentations to key stakeholders. Cross-Departmental Collaboration: Work seamlessly across multiple departments to meet performance goals and exceed customer expectations. Technical Escalations: Assist with the escalation of technical issues and special customer requests. Provide feedback on product and system-related issues to the technical support team. Industry Representation: Represent Hanwha Vision America at industry trade shows and events as needed. Reporting: Provide weekly updates on sales activities, highlighting areas for improvement to enhance business opportunities. Travel Requirements: Regional and national travel up to 70% may be required, with occasional short-notice trips. Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, Network Engineering, Information Systems, or equivalent work experience. 4+ years of experience in a customer-facing pre-sales role, preferably within the network video or physical security markets. Certified Security Product Professional (e.g., Hanwha WAVE, Genetec, Milestone) is preferred. Strong technical acumen with the ability to articulate complex solutions to both technical and non-technical audiences. Experience with system design, product testing, and proof of concept development for complex systems. Physical Demands: Occasionally required to lift 20-40 lbs. Ability to climb and stand on ladders or lifts for extended periods. Comfort working at heights. Hanwha Vision America provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
10/26/2026
Full time
Job Description Job Description Title: Field Application Engineer Location: (NY Metro) This position is eligible for MBO and Commission Must have Physical Security Experience to be considered Position Summary: Hanwha Vision America (HVA), an affiliate of the Hanwha Group, a Fortune Global 500 company, is an industry-leading provider of advanced network video surveillance products. These include IP cameras, storage devices, and video management systems founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including transportation, education, retail, banking, healthcare, hospitality, airports, utilities, and critical infrastructure. Hanwha Vision America (HVA) is seeking a Field Application Engineer who is responsible for providing accurate specification interpretations that drive the technical evaluation portion of the sales process. This position requires the candidate to maintain contacts with all of Hanwha Vision America's salespersons, dealers, consultants, and end users within the region of responsibility. Main responsibility will be to work with each salesperson and support their opportunities in a technical capacity to secure the sales. This would include technical presentations, review of Hanwha system tools and device managers, training of technicians on best practices, review of specifications or RFPs, and providing cross-over BOMs of competitors' bids. Key Responsibilities: Pre-Sales Technical Support: Lead all pre-sales activities within the territory, focusing on Hanwha Vision America solutions. Collaborate with sales teams to support end-user opportunities from a technical perspective. System Design & Integration: Execute comprehensive system designs, including site surveys, equipment placement, area coverage calculations, bandwidth and storage calculations, BOM creation, schematic drawings, and third-party product integration. Customer Engagement: Serve as the first-line technical resource for key accounts, demonstrating Hanwha Vision's video products to integrators, consultants, engineers, and end users. Training & Presentations: Conduct technology and customer-specific training sessions on Hanwha Vision America's products and solutions. Provide sales presentations to key stakeholders. Cross-Departmental Collaboration: Work seamlessly across multiple departments to meet performance goals and exceed customer expectations. Technical Escalations: Assist with the escalation of technical issues and special customer requests. Provide feedback on product and system-related issues to the technical support team. Industry Representation: Represent Hanwha Vision America at industry trade shows and events as needed. Reporting: Provide weekly updates on sales activities, highlighting areas for improvement to enhance business opportunities. Travel Requirements: Regional and national travel up to 70% may be required, with occasional short-notice trips. Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, Network Engineering, Information Systems, or equivalent work experience. 4+ years of experience in a customer-facing pre-sales role, preferably within the network video or physical security markets. Certified Security Product Professional (e.g., Hanwha WAVE, Genetec, Milestone) is preferred. Strong technical acumen with the ability to articulate complex solutions to both technical and non-technical audiences. Experience with system design, product testing, and proof of concept development for complex systems. Physical Demands: Occasionally required to lift 20-40 lbs. Ability to climb and stand on ladders or lifts for extended periods. Comfort working at heights. Hanwha Vision America provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Description Job Description TITLE: IT COORDINATOR POSITION: FULL TIME/DIRECT HIRE Summary : Founded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients' sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities. The IT Coordinator is responsible for coordinating and supporting GWSV's day-to-day operations of the IT department. This position will work closely with the entire IT team and other departments to ensure that IT services are delivered in a timely and effective manner. The IT Coordinator will also assist with the implementation of new technology projects and initiatives. Job Responsibilities : Coordinate and support the day-to-day operations of the IT department, including hardware and software installations, maintenance, and support. Institute protocols for the use of IT across departments and projects Provide technical support, training, and assistance to end users, escalating issues to senior IT staff as needed. Assist with the implementation of new technology projects and initiatives. Maintain and update hardware and software inventory. Document technical processes, procedures, and solutions for reference and training purposes. Collaborate with other departments and stakeholders to understand their technology needs and ensure that IT services are aligned with organizational goals. Monitor performance metrics and evaluate the effectiveness of IT processes and procedures, making recommendations for improvement as necessary. Monitor systems and network performance. Install and configure software and hardware (printers, network cards, etc.). Requirements : 3 to 5 years of proven experience as an IT Coordinator or similar role. Experience in network management and help desk support. Solid knowledge of IT systems and applications. Understanding of TCP/IP protocols and LAN/WAN configuration. Ability to troubleshoot and repair issues. Strong communication and interpersonal skills. Preferred qualifications : Bachelor's degree in information technology or computer science is preferred. Valid CA driver's license Preferred Technological Knowledge : OKTA, Office 365, Intune, JAMF, Netskope, POS Systems Working conditions : Works in an office environment Works a standard workweek with occasional evenings and/or weekends. Occasional local travel to GWSV's retail stores Moderate: Occasional short deadlines. The work environment is occasionally hectic with occasional high activity, with great emphasis on teamwork. Physical requirements : Sitting, standing, walking, touching, fingering, talking, hearing, and repetitive motions Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Direct reports : IT Technician(s)
10/26/2026
Full time
Job Description Job Description TITLE: IT COORDINATOR POSITION: FULL TIME/DIRECT HIRE Summary : Founded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients' sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities. The IT Coordinator is responsible for coordinating and supporting GWSV's day-to-day operations of the IT department. This position will work closely with the entire IT team and other departments to ensure that IT services are delivered in a timely and effective manner. The IT Coordinator will also assist with the implementation of new technology projects and initiatives. Job Responsibilities : Coordinate and support the day-to-day operations of the IT department, including hardware and software installations, maintenance, and support. Institute protocols for the use of IT across departments and projects Provide technical support, training, and assistance to end users, escalating issues to senior IT staff as needed. Assist with the implementation of new technology projects and initiatives. Maintain and update hardware and software inventory. Document technical processes, procedures, and solutions for reference and training purposes. Collaborate with other departments and stakeholders to understand their technology needs and ensure that IT services are aligned with organizational goals. Monitor performance metrics and evaluate the effectiveness of IT processes and procedures, making recommendations for improvement as necessary. Monitor systems and network performance. Install and configure software and hardware (printers, network cards, etc.). Requirements : 3 to 5 years of proven experience as an IT Coordinator or similar role. Experience in network management and help desk support. Solid knowledge of IT systems and applications. Understanding of TCP/IP protocols and LAN/WAN configuration. Ability to troubleshoot and repair issues. Strong communication and interpersonal skills. Preferred qualifications : Bachelor's degree in information technology or computer science is preferred. Valid CA driver's license Preferred Technological Knowledge : OKTA, Office 365, Intune, JAMF, Netskope, POS Systems Working conditions : Works in an office environment Works a standard workweek with occasional evenings and/or weekends. Occasional local travel to GWSV's retail stores Moderate: Occasional short deadlines. The work environment is occasionally hectic with occasional high activity, with great emphasis on teamwork. Physical requirements : Sitting, standing, walking, touching, fingering, talking, hearing, and repetitive motions Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Direct reports : IT Technician(s)
Job Description Job Description Job Title: Class 1A, Controls Technician & Programmer Department: Engineering and Maintenance Reports To: Engineering & Maintenance Project Manager Position Type: Full-time, Regular Shift: Day, Swing, Night Location: Watsonville, CA FLSA Status: Non-exempt, Union Company Overview Since 1868, the Martinelli family has been producing award-winning apple juice. Located in the cool California Central Coast, the fertile Pajaro Valley produces the most flavorful apple varieties in the world. Since winning its first gold medal in 1890, Martinelli's has received more than fifty gold medals for product excellence. Distribution of Martinelli's Gold Medal products now extends to every state in the U.S. and globally. Job Summary The Controls Technician/Programmer is responsible for maintaining, troubleshooting, and optimizing the electrical control systems that support production equipment across the facility, including bottling lines and the filter department. This role provides technical expertise in PLC and HMI systems (primarily Allen-Bradley, as well as Siemens, Omron, and vendor-specific platforms), VFDs, servo drives, motion controls, and SCADA/industrial network systems to ensure reliable and efficient operation of machinery. The Controls Technician/Programmer will lead controls-related projects, including system modifications, panel adjustments, programming, and HMI interface development. They collaborate closely with engineering, maintenance, and production teams to integrate new or modified control systems seamlessly into existing equipment, driving continuous improvement and automation efficiency. Key responsibilities include diagnosing hardware and instrumentation issues, performing calibration and functional testing, maintaining accurate digital documentation, and supporting system upgrades to improve equipment performance, reliability, and safety. This position is critical to ensuring optimal operation of automation systems, supporting process improvements, and enabling high-performance production outcomes. Job Functions Troubleshoot and maintain all production electrical controls related equipment, systems and OT network devices to ensure maximum operational equipment effectiveness OEE. Assist in the proper operation and maintenance of Programmable Logic Controllers (PLC), Supervisory Control and Data Acquisition (SCADA), etc. Support the research, design, development, and installation of electrical control systems for production equipment and machinery. Contribute to managing projects to ensure they are completed on time, within budget, and meet customer requirements. Help maintain digital documentation of control systems, including programs, modifications, electrical design, schematics, and drawings. Stay updated on control hardware and software obsolescence and assist in necessary updates. Contribute to the establishment and maintenance of automation processes. Support a team of controls and programming technicians/mechanics in their daily tasks. Assist with organizing and participating in training sessions for the control team, maintenance personnel, and operators to ensure proper hardware and software usage. Provide regular updates and reports to senior management on the performance of the controls and programming team, including training progress, project updates, budget status, and any issues or risks. Collaborate with Maintenance Management and Production Supply Planner to help schedule manpower and resources for effective production and maintenance outcomes. Respond promptly to requests or emails from internal and external stakeholders, ensuring alignment of objectives, requirements, and project timelines. Assist other department heads in implementing strategies to improve process efficiency. Follow and help implement policies and procedures to ensure consistent and effective controls and programming practices across the organization. Adhere to Collective Bargaining Agreement, Plant Rules, Code of Safe Work Practices, and other applicable policies. Perform other assigned duties and responsibilities as directed by Management. Job Qualifications Minimum of five (5) years of experience working with industrial automation technology in a production or manufacturing environment. Proficiency with PLCs, primarily Allen-Bradley (ControlLogix, CompactLogix, RSLogix, Studio 5000), with working knowledge of Siemens or other vendor systems. Hands-on experience configuring and designing HMI systems, such as Allen-Bradley FactoryTalk View or Wonderware/AVEVA. Strong ability to troubleshoot, diagnose, and resolve complex control system issues, including hardware, software, and communication networks. Familiarity with Vision Systems (Cognex, Keyence) and integration with automation systems. Experience with motion control systems and actuators, including Allen-Bradley Servos, SEW, and Rexroth. Knowledge of VFDs, servo drives, and motion controllers for process and equipment optimization. Basic understanding of SCADA systems, industrial communication protocols (EtherNet/IP, Profibus, DeviceNet, Modbus), and control networks. Awareness of industry standards such as UL and CE for electrical control systems. Strong communication skills with the ability to explain technical concepts to colleagues across all organizational levels. Collaborative team player who actively participates in problem-solving and supports knowledge sharing within the group. Willingness to contribute to root cause failure analysis investigations and support continuous improvement initiatives. Ability to train maintenance personnel and operators on proper control system usage and troubleshooting. Strong organizational skills with the ability to prioritize maintenance activities, coordinate resources, and align with production needs. Commitment to following established safety protocols, procedures, and contingency plans to mitigate risks. Capable of performing relevant preventive and corrective maintenance activities on control systems and related electrical equipment. Must meet employment eligibility in the U.S. Be at least 18 years of age. Education Bachelor's degree in electrical engineering (preferred). Preferred Skills Experience in food manufacturing or agricultural goods processing industry. Bilingual/biliterate in English/Spanish. Company Standard Knowledge, Skills, and Abilities Ability to communicate effectively, both orally and in writing. Ability to establish and maintain effective and cooperative working relationships with Company staff and others contacted in the course of work. Ability to assume responsibility and exercise good judgment in making decisions within the scope of authority of the position. Ability to readily adapt to changing priorities and take direction from more than one staff member. Ability to think and work effectively under pressure and accurately complete tasks within established times. Ability to work in a fast-paced environment, to prioritize tasks, meet multiple deadlines and ensure that work is accomplished in the time frames required. Ability to be highly organized and provide careful attention to detail and accuracy. Ability to exercise individual initiative and discretion in confidential matters and to respect confidential matters. Physical Demands and Working Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to pass a background check, physical, and drug screen. Ability to stand and/or sit in front of and operate a computer for extended periods of time. Ability to bend, lift and carry objects of varying size weighing up to 40 pounds. Expected to be highly familiar with production operations, and to regularly visit all significant Company operations. Work is performed outdoors, production, manufacturing, and warehouse facilities. All Employees Are Expected To Comply with all Company safety requirements. Adhere to all Company policies and procedures. Benefits Upon meeting eligibility requirements, the Company offers the following: health insurance coverage, 401(k), Union pension, paid sick leave, paid vacation leave, and eight (8) paid holidays per year. Eligible employees may also make 401(k) elective deferral contributions and may elect a co-pay plan for health insurance coverage for eligible dependents. Disclaimer This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and other duties as assigned. Equal Employment Opportunity Statement S. Martinelli & Company is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
10/26/2026
Full time
Job Description Job Description Job Title: Class 1A, Controls Technician & Programmer Department: Engineering and Maintenance Reports To: Engineering & Maintenance Project Manager Position Type: Full-time, Regular Shift: Day, Swing, Night Location: Watsonville, CA FLSA Status: Non-exempt, Union Company Overview Since 1868, the Martinelli family has been producing award-winning apple juice. Located in the cool California Central Coast, the fertile Pajaro Valley produces the most flavorful apple varieties in the world. Since winning its first gold medal in 1890, Martinelli's has received more than fifty gold medals for product excellence. Distribution of Martinelli's Gold Medal products now extends to every state in the U.S. and globally. Job Summary The Controls Technician/Programmer is responsible for maintaining, troubleshooting, and optimizing the electrical control systems that support production equipment across the facility, including bottling lines and the filter department. This role provides technical expertise in PLC and HMI systems (primarily Allen-Bradley, as well as Siemens, Omron, and vendor-specific platforms), VFDs, servo drives, motion controls, and SCADA/industrial network systems to ensure reliable and efficient operation of machinery. The Controls Technician/Programmer will lead controls-related projects, including system modifications, panel adjustments, programming, and HMI interface development. They collaborate closely with engineering, maintenance, and production teams to integrate new or modified control systems seamlessly into existing equipment, driving continuous improvement and automation efficiency. Key responsibilities include diagnosing hardware and instrumentation issues, performing calibration and functional testing, maintaining accurate digital documentation, and supporting system upgrades to improve equipment performance, reliability, and safety. This position is critical to ensuring optimal operation of automation systems, supporting process improvements, and enabling high-performance production outcomes. Job Functions Troubleshoot and maintain all production electrical controls related equipment, systems and OT network devices to ensure maximum operational equipment effectiveness OEE. Assist in the proper operation and maintenance of Programmable Logic Controllers (PLC), Supervisory Control and Data Acquisition (SCADA), etc. Support the research, design, development, and installation of electrical control systems for production equipment and machinery. Contribute to managing projects to ensure they are completed on time, within budget, and meet customer requirements. Help maintain digital documentation of control systems, including programs, modifications, electrical design, schematics, and drawings. Stay updated on control hardware and software obsolescence and assist in necessary updates. Contribute to the establishment and maintenance of automation processes. Support a team of controls and programming technicians/mechanics in their daily tasks. Assist with organizing and participating in training sessions for the control team, maintenance personnel, and operators to ensure proper hardware and software usage. Provide regular updates and reports to senior management on the performance of the controls and programming team, including training progress, project updates, budget status, and any issues or risks. Collaborate with Maintenance Management and Production Supply Planner to help schedule manpower and resources for effective production and maintenance outcomes. Respond promptly to requests or emails from internal and external stakeholders, ensuring alignment of objectives, requirements, and project timelines. Assist other department heads in implementing strategies to improve process efficiency. Follow and help implement policies and procedures to ensure consistent and effective controls and programming practices across the organization. Adhere to Collective Bargaining Agreement, Plant Rules, Code of Safe Work Practices, and other applicable policies. Perform other assigned duties and responsibilities as directed by Management. Job Qualifications Minimum of five (5) years of experience working with industrial automation technology in a production or manufacturing environment. Proficiency with PLCs, primarily Allen-Bradley (ControlLogix, CompactLogix, RSLogix, Studio 5000), with working knowledge of Siemens or other vendor systems. Hands-on experience configuring and designing HMI systems, such as Allen-Bradley FactoryTalk View or Wonderware/AVEVA. Strong ability to troubleshoot, diagnose, and resolve complex control system issues, including hardware, software, and communication networks. Familiarity with Vision Systems (Cognex, Keyence) and integration with automation systems. Experience with motion control systems and actuators, including Allen-Bradley Servos, SEW, and Rexroth. Knowledge of VFDs, servo drives, and motion controllers for process and equipment optimization. Basic understanding of SCADA systems, industrial communication protocols (EtherNet/IP, Profibus, DeviceNet, Modbus), and control networks. Awareness of industry standards such as UL and CE for electrical control systems. Strong communication skills with the ability to explain technical concepts to colleagues across all organizational levels. Collaborative team player who actively participates in problem-solving and supports knowledge sharing within the group. Willingness to contribute to root cause failure analysis investigations and support continuous improvement initiatives. Ability to train maintenance personnel and operators on proper control system usage and troubleshooting. Strong organizational skills with the ability to prioritize maintenance activities, coordinate resources, and align with production needs. Commitment to following established safety protocols, procedures, and contingency plans to mitigate risks. Capable of performing relevant preventive and corrective maintenance activities on control systems and related electrical equipment. Must meet employment eligibility in the U.S. Be at least 18 years of age. Education Bachelor's degree in electrical engineering (preferred). Preferred Skills Experience in food manufacturing or agricultural goods processing industry. Bilingual/biliterate in English/Spanish. Company Standard Knowledge, Skills, and Abilities Ability to communicate effectively, both orally and in writing. Ability to establish and maintain effective and cooperative working relationships with Company staff and others contacted in the course of work. Ability to assume responsibility and exercise good judgment in making decisions within the scope of authority of the position. Ability to readily adapt to changing priorities and take direction from more than one staff member. Ability to think and work effectively under pressure and accurately complete tasks within established times. Ability to work in a fast-paced environment, to prioritize tasks, meet multiple deadlines and ensure that work is accomplished in the time frames required. Ability to be highly organized and provide careful attention to detail and accuracy. Ability to exercise individual initiative and discretion in confidential matters and to respect confidential matters. Physical Demands and Working Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to pass a background check, physical, and drug screen. Ability to stand and/or sit in front of and operate a computer for extended periods of time. Ability to bend, lift and carry objects of varying size weighing up to 40 pounds. Expected to be highly familiar with production operations, and to regularly visit all significant Company operations. Work is performed outdoors, production, manufacturing, and warehouse facilities. All Employees Are Expected To Comply with all Company safety requirements. Adhere to all Company policies and procedures. Benefits Upon meeting eligibility requirements, the Company offers the following: health insurance coverage, 401(k), Union pension, paid sick leave, paid vacation leave, and eight (8) paid holidays per year. Eligible employees may also make 401(k) elective deferral contributions and may elect a co-pay plan for health insurance coverage for eligible dependents. Disclaimer This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and other duties as assigned. Equal Employment Opportunity Statement S. Martinelli & Company is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
Job Description Job Description Long Wall Company was created in 2024 to accelerate missile defense technology for the U.S. and our allies. We specialize in ballistic missile defense and are developing Cyclops, a low-cost, mass-producible interceptor. We also produce containerized launchers and offer low-cost targets for threat replication. The future of global security depends on defensive technology that redefines cost, magazine depth, and distribution to deter and defend against evolving threats. Join us. WHAT WE LOOK FOR Mission-Driven Problem Solvers - The problems in missile defense demand ingenuity. We want engineers who approach challenges with curiosity, embrace failure as a learning opportunity, and stay focused on delivering the best solution for the mission. Total Ownership - We seek engineers who take full responsibility for delivering flight-ready work while recognizing that no one succeeds alone. The best engineers make their teammates better, knowing that complementary skills create force multiplication and drive mission success. Sr. Hardware Development Engineer DESCRIPTION As a Senior Hardware Development Engineer at Long Wall, you are the technical owner of complex hardware products that fly. You are versatile, working in the lab as often as at your desk, and own products ranging from fluid manifolds and tubing systems to primary structure and avionics enclosures. You take your products from concept through design, manufacturing, qualification, and field support, and you set the technical bar for the engineers around you. You collaborate closely with propulsion, avionics, GNC, manufacturing, and test teams to deliver integrated, flight-ready systems in a fast-moving, evolving-priorities environment. RESPONSIBILITIES: Take total ownership of complex Long Wall engineering products from ideation through design, manufacturing, qualification, and field support Lead the mechanical design, drawing release, and configuration management of flight and ground hardware in industry-standard CAD tools Own the analysis stack for your products-hand calculations, FEA, CFD, thermal, and tolerance analyses-to validate designs against structural, thermal, and fluid performance requirements Drive design for manufacturability (DFM) and design for assembly (DFA), partnering closely with technicians, machinists, and suppliers to deliver hardware on cost and schedule Write and execute test procedures (component qualification, acceptance, integrated checkouts); analyze data and iterate designs based on results Author and present technical documentation-requirements, ICDs, design reviews, test plans, and reports-to internal and external stakeholders Mentor junior engineers, lead design reviews, and serve as the go-to technical resource on your product line BASIC QUALIFICATIONS: Bachelor's degree in mechanical, Aerospace, or related engineering discipline from an accredited university AND 8 years of related industry experience; OR Master's degree AND 6 years of related experience; OR Ph.D. AND 3 years of related experience REQUIRED SKILLS AND EXPERIENCE: Experience taking aerospace or defense hardware from prototype through flight qualification and field support Ability to develop scripts in Python or MATLAB for automation and analysis Hands-on experience with assembly, integration, and test of flight hardware in a fast-paced lab environment Experience designing for containerization, rate production, or other mass-producibility constraints Familiarity with U.S. missile defense, launch, or hypersonics programs Demonstrated ability to mentor junior engineers and lead technical design reviews PREFERRED SKILLS AND EXPERIENCE: Experience taking aerospace or defense hardware from prototype through flight qualification and field support Ability to develop scripts in Python or MATLAB for automation and analysis Hands-on experience with assembly, integration, and test of flight hardware in a fast-paced lab environment Experience designing for containerization, rate production, or other mass-producibility constraints Familiarity with U.S. missile defense, launch, or hypersonics programs Demonstrated ability to mentor junior engineers and lead technical design reviews ADDITIONAL REQUIREMENTS: Ability to sit or stand for extended periods of time Ability to use a computer to complete assignments Ability to communicate with individuals and groups in person, by phone and telepresence Ability to lift up to 50 lbs While performing the duties of this job, the employee will typically work in an office environment This is the lowest to highest compensation range we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. In addition to base pay and equity, we offer: Heavily employer-subsidized medical, dental, and vision insurance plans Long Wall paid life insurance and LTD coverage 4% 401k match Student loan repayment assistance program Paid parental leave Family planning assistance program Long Wall paid financial wellness program Paid time off for non-exempt employees and flexible vacation policy for exempt employees ITAR Requirement This position requires access to information protected under US export control laws, including the International Traffic in Arms Regulations and/or the Export Administration Regulations. As such, US person status (including US citizens, U.S. permanent residents, individuals granted U.S. asylum status, or individuals admitted in U.S. refugee status) is a required qualification for this position. Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work and access export-controlled data) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.
10/26/2026
Full time
Job Description Job Description Long Wall Company was created in 2024 to accelerate missile defense technology for the U.S. and our allies. We specialize in ballistic missile defense and are developing Cyclops, a low-cost, mass-producible interceptor. We also produce containerized launchers and offer low-cost targets for threat replication. The future of global security depends on defensive technology that redefines cost, magazine depth, and distribution to deter and defend against evolving threats. Join us. WHAT WE LOOK FOR Mission-Driven Problem Solvers - The problems in missile defense demand ingenuity. We want engineers who approach challenges with curiosity, embrace failure as a learning opportunity, and stay focused on delivering the best solution for the mission. Total Ownership - We seek engineers who take full responsibility for delivering flight-ready work while recognizing that no one succeeds alone. The best engineers make their teammates better, knowing that complementary skills create force multiplication and drive mission success. Sr. Hardware Development Engineer DESCRIPTION As a Senior Hardware Development Engineer at Long Wall, you are the technical owner of complex hardware products that fly. You are versatile, working in the lab as often as at your desk, and own products ranging from fluid manifolds and tubing systems to primary structure and avionics enclosures. You take your products from concept through design, manufacturing, qualification, and field support, and you set the technical bar for the engineers around you. You collaborate closely with propulsion, avionics, GNC, manufacturing, and test teams to deliver integrated, flight-ready systems in a fast-moving, evolving-priorities environment. RESPONSIBILITIES: Take total ownership of complex Long Wall engineering products from ideation through design, manufacturing, qualification, and field support Lead the mechanical design, drawing release, and configuration management of flight and ground hardware in industry-standard CAD tools Own the analysis stack for your products-hand calculations, FEA, CFD, thermal, and tolerance analyses-to validate designs against structural, thermal, and fluid performance requirements Drive design for manufacturability (DFM) and design for assembly (DFA), partnering closely with technicians, machinists, and suppliers to deliver hardware on cost and schedule Write and execute test procedures (component qualification, acceptance, integrated checkouts); analyze data and iterate designs based on results Author and present technical documentation-requirements, ICDs, design reviews, test plans, and reports-to internal and external stakeholders Mentor junior engineers, lead design reviews, and serve as the go-to technical resource on your product line BASIC QUALIFICATIONS: Bachelor's degree in mechanical, Aerospace, or related engineering discipline from an accredited university AND 8 years of related industry experience; OR Master's degree AND 6 years of related experience; OR Ph.D. AND 3 years of related experience REQUIRED SKILLS AND EXPERIENCE: Experience taking aerospace or defense hardware from prototype through flight qualification and field support Ability to develop scripts in Python or MATLAB for automation and analysis Hands-on experience with assembly, integration, and test of flight hardware in a fast-paced lab environment Experience designing for containerization, rate production, or other mass-producibility constraints Familiarity with U.S. missile defense, launch, or hypersonics programs Demonstrated ability to mentor junior engineers and lead technical design reviews PREFERRED SKILLS AND EXPERIENCE: Experience taking aerospace or defense hardware from prototype through flight qualification and field support Ability to develop scripts in Python or MATLAB for automation and analysis Hands-on experience with assembly, integration, and test of flight hardware in a fast-paced lab environment Experience designing for containerization, rate production, or other mass-producibility constraints Familiarity with U.S. missile defense, launch, or hypersonics programs Demonstrated ability to mentor junior engineers and lead technical design reviews ADDITIONAL REQUIREMENTS: Ability to sit or stand for extended periods of time Ability to use a computer to complete assignments Ability to communicate with individuals and groups in person, by phone and telepresence Ability to lift up to 50 lbs While performing the duties of this job, the employee will typically work in an office environment This is the lowest to highest compensation range we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. In addition to base pay and equity, we offer: Heavily employer-subsidized medical, dental, and vision insurance plans Long Wall paid life insurance and LTD coverage 4% 401k match Student loan repayment assistance program Paid parental leave Family planning assistance program Long Wall paid financial wellness program Paid time off for non-exempt employees and flexible vacation policy for exempt employees ITAR Requirement This position requires access to information protected under US export control laws, including the International Traffic in Arms Regulations and/or the Export Administration Regulations. As such, US person status (including US citizens, U.S. permanent residents, individuals granted U.S. asylum status, or individuals admitted in U.S. refugee status) is a required qualification for this position. Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work and access export-controlled data) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.
Job Description Job Description Overview: Foxconn Industrial Internet (FII) is seeking a Debug Technician to troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Once a part of the team, you will be responsible for a wide variety of tasks within the DEPT in an office/production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. Reporting to the Failure Analysis Engineering Manager, the Debug Technician's role conducts, tests, and troubleshoots electronic product, components, and systems to ensure production quality standards are met. Duties and Responsibilities: Tests the server/computer tray to meet specified requirements. Troubleshoots, debugs, and determines root cause at multiple system levels for customer devices and analyzes circuits and topologies to identify marginal failure root causes. Repairs for failing devices. Troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Monitor ORT (on-going reliability tests) /RDT (reliability demonstration tests) and report issues to Test Engineers. Cross-functional Collaboration: Work directly with design and manufacturing teams to investigate hardware issues down to the component level. Document procedure, follow SOPs. Assists with the fabrication and development of new equipment, fixtures, and test programs. Internal Collaboration: Collaborate with multiple internal engineering disciplines (HW, SW, Diags, Quality, Product, Mechanical, Materials, Reliability) to resolve complex hardware issues. Assist Test Engineers with test station setup and other processes including modeling, pre-pilot, and pilot runs. Perform other duties as assigned. Qualifications: Ability to read test logs. Basic understanding of Linux/UNIX Ability to work with switches, network equipment, etc. Some experience with computer hardware like CPUs, NIC, Memory, etc. Must be able to adapt to stressful situations and complete projects under tight deadlines. Electronic Assembly: Schematics, PCB point to point wiring; Cables: connector/ wire soldering; oscilloscope, cable & harness testing, trouble shooting, component testing, logic analyzer; Inspection: PCB loaded, components, cable/harness, microscope. The work environment involves some exposure to hazards or physical risks, which require the following basic safety precautions. Powered by JazzHR wzGSZzwCgO
10/26/2026
Full time
Job Description Job Description Overview: Foxconn Industrial Internet (FII) is seeking a Debug Technician to troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Once a part of the team, you will be responsible for a wide variety of tasks within the DEPT in an office/production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. Reporting to the Failure Analysis Engineering Manager, the Debug Technician's role conducts, tests, and troubleshoots electronic product, components, and systems to ensure production quality standards are met. Duties and Responsibilities: Tests the server/computer tray to meet specified requirements. Troubleshoots, debugs, and determines root cause at multiple system levels for customer devices and analyzes circuits and topologies to identify marginal failure root causes. Repairs for failing devices. Troubleshoot and repair failures; diagnose the root cause and recommend corrective action. Monitor ORT (on-going reliability tests) /RDT (reliability demonstration tests) and report issues to Test Engineers. Cross-functional Collaboration: Work directly with design and manufacturing teams to investigate hardware issues down to the component level. Document procedure, follow SOPs. Assists with the fabrication and development of new equipment, fixtures, and test programs. Internal Collaboration: Collaborate with multiple internal engineering disciplines (HW, SW, Diags, Quality, Product, Mechanical, Materials, Reliability) to resolve complex hardware issues. Assist Test Engineers with test station setup and other processes including modeling, pre-pilot, and pilot runs. Perform other duties as assigned. Qualifications: Ability to read test logs. Basic understanding of Linux/UNIX Ability to work with switches, network equipment, etc. Some experience with computer hardware like CPUs, NIC, Memory, etc. Must be able to adapt to stressful situations and complete projects under tight deadlines. Electronic Assembly: Schematics, PCB point to point wiring; Cables: connector/ wire soldering; oscilloscope, cable & harness testing, trouble shooting, component testing, logic analyzer; Inspection: PCB loaded, components, cable/harness, microscope. The work environment involves some exposure to hazards or physical risks, which require the following basic safety precautions. Powered by JazzHR wzGSZzwCgO
Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507
10/26/2026
Full time
Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507
Job Description Job Description Description: The Dedicated Support Analyst I is a full-time onsite resource assigned to support one client. You must be located in or around the San Diego area currently. Working within a small team of other onsite dedicated technicians, the Dedicated Support Analyst I is responsible for maintaining and supporting the clients IT environment and end users. The Dedicated Support Analyst I is the primary contact for the client and ensures that service delivery aligns with company standards. This individual will have an in-depth knowledge of the client's environment with the desired goal of resolving reactive requests as efficiently as possible. To be successful in this position you must be an excellent communicator who can troubleshoot and investigate problems, prioritize escalations, and partner with people of varying technical backgrounds to deliver outstanding support and service. Efficient resolution of reactive outages with an excellent user experience is the primary objective of the Dedicated Support Analyst I. ROLES AND RESPONSIBILITES (Include the following but are not limited to) Provides technical assistance and a best-in-class experience for all IT requests raised by Client. Provides phone support and call routing as necessary. Assists onsite at various client locations around San Diego County as needed. Responsibilities include but are not limited to: Hardware (desktops, laptops, mobile devices, printers, multifunction devices, peripherals, and cables) installs, configuration changes, updates/upgrades, and troubleshooting. Software installs, configuration changes, updates/upgrades, and troubleshooting. Resolving service requests and incidents including but not limited to user onboards, offboards, active directory management, spam filter management/training, printer configurations, remote connectivity hardware/software support, password resets, M365 management. Diagnose and troubleshoot network related challenges ranging from Wi-Fi challenges to network outages. Coordinates appointments and onsites with end users as needed Documents time and interactions with end users using centrexIT's PSA while following defined standards and processes for opening and triaging tickets, entering time, communicating with client, and updating and closing tickets adhering to defined Service Level Goals (SLG's). Identifies requests that require projects, new services or a potential upgrade and escalates these opportunities to appropriate party to ensure quoting and implementation occurs in a timely manner Identifies Net New Revenue Executes recommended fixes, updates, or change controls where appropriate. Follows best practices as defined by vendor, manufacturer, or centrexIT defined processes. Process and Work Instruction creation, approval, testing, and adherence Turning "tribal knowledge" into a repeatable audit ready process for consistent execution of IT operations Works directly with vendors to resolve issues and manage 3rd party applications. Identifies and declares breakdowns within systems and processes. Communicate openly and authentically with internal team and client to ensure breakdowns are acknowledged and addressed in a timely manner and works towards a shared outcome ensuring the best possible user experience. Ensures safety and security of client and their data in accordance with required policies and procedures. Attends company, department and individual meetings and trainings as required. Responsible for reporting on defined KPI's, metrics and goals. Develops and maintains excellent client relationships. Onsite provisioning and deployment of new computers as well as the reprovision of existing computers. Assists, escalates, and consults with other team members as necessary to achieve company defined SLG's. Communicates with client as required: keeping them informed of ticket progress, notifying them of impending changes or agreed outages, and following up as necessary Respond promptly and professionally with client and fellow team members, keeping commitments or resetting expectations when necessary. Required to be in the On-Call Rotation in support of 24/7 client emergencies Performs other duties as assigned. STANDARDS FOR SUCCESS Accounts for 100% of time worked by documenting in centrexIT PSA Maintains 98% client satisfaction rating Follows up daily with client on each ticket they are assigned to Enters notes and time in centrexIT PSA no later than 24 hours after scheduled onsite Resolves and closes all assigned tickets within 7 days Responds to all assigned tickets within SLG standards Is on time and ready to work at the beginning of shift Always maintains a professional appearance Embodies centrexIT's core values of "Do IT with C.L.A.S.S." (Care, Leadership, Accountability, Service, and Speed) Requirements: Proficient in information technology regarding both hardware and software Proficient with Microsoft desktop operating systems Windows 8, 10 and 11 Experience with Microsoft server operating systems, specifically Server 2012, 2016, and 2019 Ability to administer Microsoft Active Directory and LDAP protocol, setup new users, security groups, group policies, and other admin AD functions. Understanding of file security management, shared drives, network drives, and their security permissions. Experience with Microsoft 365, Exchange Online, OneDrive, Azure AD. Familiarity with Meraki MDM Telephony proficiency a plus - desktop phone upgrades, modifications, activations, repairs and troubleshooting. Communication, Verbal - Speaks clearly and effectively; listens and gets clarification; responds well to questions. Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar. Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations. Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values. Team Builder - Balances team and individual responsibilities; works well in team environment. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Must be comfortable working in a fast-paced environment with shifting priorities with the ability to remain calm in stressful situations. Excellent customer service skills; compassionate and understanding. Ability to express both sympathy and empathy towards client. Must be a self-starter who is able to stay driven and motivated with little supervision while working at a consistent pace. Must be flexible, honest, and dependable Live Scan Required EDUCATION AND EXPERIENCE Associate degree (two-year college or technical school) Field of Study: IT or related technical field IT industry certifications specifically Microsoft, Cisco and CompTIA preferred At least 2 years of direct experience in IT industry Experience with an MSP a plus Preferred, experience in network / IT systems and troubleshooting steps Experience with multiple OS platforms: Windows, MAC OS, Linux, iOS and Android REASONABLE ACCOMMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. centrexIT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
10/26/2026
Full time
Job Description Job Description Description: The Dedicated Support Analyst I is a full-time onsite resource assigned to support one client. You must be located in or around the San Diego area currently. Working within a small team of other onsite dedicated technicians, the Dedicated Support Analyst I is responsible for maintaining and supporting the clients IT environment and end users. The Dedicated Support Analyst I is the primary contact for the client and ensures that service delivery aligns with company standards. This individual will have an in-depth knowledge of the client's environment with the desired goal of resolving reactive requests as efficiently as possible. To be successful in this position you must be an excellent communicator who can troubleshoot and investigate problems, prioritize escalations, and partner with people of varying technical backgrounds to deliver outstanding support and service. Efficient resolution of reactive outages with an excellent user experience is the primary objective of the Dedicated Support Analyst I. ROLES AND RESPONSIBILITES (Include the following but are not limited to) Provides technical assistance and a best-in-class experience for all IT requests raised by Client. Provides phone support and call routing as necessary. Assists onsite at various client locations around San Diego County as needed. Responsibilities include but are not limited to: Hardware (desktops, laptops, mobile devices, printers, multifunction devices, peripherals, and cables) installs, configuration changes, updates/upgrades, and troubleshooting. Software installs, configuration changes, updates/upgrades, and troubleshooting. Resolving service requests and incidents including but not limited to user onboards, offboards, active directory management, spam filter management/training, printer configurations, remote connectivity hardware/software support, password resets, M365 management. Diagnose and troubleshoot network related challenges ranging from Wi-Fi challenges to network outages. Coordinates appointments and onsites with end users as needed Documents time and interactions with end users using centrexIT's PSA while following defined standards and processes for opening and triaging tickets, entering time, communicating with client, and updating and closing tickets adhering to defined Service Level Goals (SLG's). Identifies requests that require projects, new services or a potential upgrade and escalates these opportunities to appropriate party to ensure quoting and implementation occurs in a timely manner Identifies Net New Revenue Executes recommended fixes, updates, or change controls where appropriate. Follows best practices as defined by vendor, manufacturer, or centrexIT defined processes. Process and Work Instruction creation, approval, testing, and adherence Turning "tribal knowledge" into a repeatable audit ready process for consistent execution of IT operations Works directly with vendors to resolve issues and manage 3rd party applications. Identifies and declares breakdowns within systems and processes. Communicate openly and authentically with internal team and client to ensure breakdowns are acknowledged and addressed in a timely manner and works towards a shared outcome ensuring the best possible user experience. Ensures safety and security of client and their data in accordance with required policies and procedures. Attends company, department and individual meetings and trainings as required. Responsible for reporting on defined KPI's, metrics and goals. Develops and maintains excellent client relationships. Onsite provisioning and deployment of new computers as well as the reprovision of existing computers. Assists, escalates, and consults with other team members as necessary to achieve company defined SLG's. Communicates with client as required: keeping them informed of ticket progress, notifying them of impending changes or agreed outages, and following up as necessary Respond promptly and professionally with client and fellow team members, keeping commitments or resetting expectations when necessary. Required to be in the On-Call Rotation in support of 24/7 client emergencies Performs other duties as assigned. STANDARDS FOR SUCCESS Accounts for 100% of time worked by documenting in centrexIT PSA Maintains 98% client satisfaction rating Follows up daily with client on each ticket they are assigned to Enters notes and time in centrexIT PSA no later than 24 hours after scheduled onsite Resolves and closes all assigned tickets within 7 days Responds to all assigned tickets within SLG standards Is on time and ready to work at the beginning of shift Always maintains a professional appearance Embodies centrexIT's core values of "Do IT with C.L.A.S.S." (Care, Leadership, Accountability, Service, and Speed) Requirements: Proficient in information technology regarding both hardware and software Proficient with Microsoft desktop operating systems Windows 8, 10 and 11 Experience with Microsoft server operating systems, specifically Server 2012, 2016, and 2019 Ability to administer Microsoft Active Directory and LDAP protocol, setup new users, security groups, group policies, and other admin AD functions. Understanding of file security management, shared drives, network drives, and their security permissions. Experience with Microsoft 365, Exchange Online, OneDrive, Azure AD. Familiarity with Meraki MDM Telephony proficiency a plus - desktop phone upgrades, modifications, activations, repairs and troubleshooting. Communication, Verbal - Speaks clearly and effectively; listens and gets clarification; responds well to questions. Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar. Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations. Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values. Team Builder - Balances team and individual responsibilities; works well in team environment. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Must be comfortable working in a fast-paced environment with shifting priorities with the ability to remain calm in stressful situations. Excellent customer service skills; compassionate and understanding. Ability to express both sympathy and empathy towards client. Must be a self-starter who is able to stay driven and motivated with little supervision while working at a consistent pace. Must be flexible, honest, and dependable Live Scan Required EDUCATION AND EXPERIENCE Associate degree (two-year college or technical school) Field of Study: IT or related technical field IT industry certifications specifically Microsoft, Cisco and CompTIA preferred At least 2 years of direct experience in IT industry Experience with an MSP a plus Preferred, experience in network / IT systems and troubleshooting steps Experience with multiple OS platforms: Windows, MAC OS, Linux, iOS and Android REASONABLE ACCOMMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. centrexIT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Description Job Description Travel Requirement This position supports the Cincinnati, OH territory and requires regular travel (up to 75%) including overnight stays, to client locations to install Edward Jones branch offices. You will drive a company-provided vehicle to complete on-site service calls throughout the local territory. Although the role is tied to the firm's headquarters in Maryland Heights, MO, you will not be required to travel there, except for one week of technical training shortly after your start date. This position is listed as Hybrid, but day-to-day work is primarily in the field within your designated territory (Cincinnati, OH). Essential Functions and Primary Duties Regular travel, including overnight stays, to client locations to install Edward Jones branch offices. Responsibilities include set-up of computers, printers, cabling, telephony systems, and other equipment. Lead and manage on-site installation activities, coordinating Field Service Technicians and overseeing contractors as needed. Accurately track work time, update task status in the online system, and document ticket resolutions. Follow escalation procedures to ensure timely resolution of issues. Comply with Asset Management protocols by documenting equipment movements, properly packaging/shipping returns, and maintaining shipping logs. Provide technical support with minimal disruption to client operations. Train clients on the use of new hardware and technologies. Maintain inventory of tools, parts, and vehicle stock to ensure readiness for client visits. Troubleshoot, repair, and upgrade telephony, computing, network, print, and AV hardware as business needs evolve. Install, maintain, and repair structured cabling in commercial settings, including cable management at end-user and network locations. Coordinate ETAs that align with client needs for maintenance, project, and IMAC activities. Monitor and manage ticket queues, assuming ownership of tickets as needed. Legally operate and maintain a company vehicle in compliance with company policies, including scheduling regular maintenance. Deliver excellent customer service at all times. Perform related project work as assigned. Preferred Qualifications Willingness to travel regularly to client locations, including air travel and long-distance driving. Skilled in troubleshooting, repairing, and upgrading a wide range of electronic voice, data, and AV hardware, including cabling and terminations. Ability to work independently to complete maintenance, projects, and IMAC calls efficiently. Provide coverage for other service areas when required. Maintain high speed internet access. Maintain residence in assigned territory. Carry a company issued cell phone and respond when called upon. 3 or more years of IT and/or field service experience OR one year as a Field Service Technician with CBIZ Network Solutions Minimum Qualifications Associate degree from accredited college or technical school Able to use all related computer hardware and software Able to use job-related handheld tools. Able to lift and/or move up to 100+ pounds of equipment. Must have good communications skills. Company Description CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed. Company Description CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed.
10/26/2026
Full time
Job Description Job Description Travel Requirement This position supports the Cincinnati, OH territory and requires regular travel (up to 75%) including overnight stays, to client locations to install Edward Jones branch offices. You will drive a company-provided vehicle to complete on-site service calls throughout the local territory. Although the role is tied to the firm's headquarters in Maryland Heights, MO, you will not be required to travel there, except for one week of technical training shortly after your start date. This position is listed as Hybrid, but day-to-day work is primarily in the field within your designated territory (Cincinnati, OH). Essential Functions and Primary Duties Regular travel, including overnight stays, to client locations to install Edward Jones branch offices. Responsibilities include set-up of computers, printers, cabling, telephony systems, and other equipment. Lead and manage on-site installation activities, coordinating Field Service Technicians and overseeing contractors as needed. Accurately track work time, update task status in the online system, and document ticket resolutions. Follow escalation procedures to ensure timely resolution of issues. Comply with Asset Management protocols by documenting equipment movements, properly packaging/shipping returns, and maintaining shipping logs. Provide technical support with minimal disruption to client operations. Train clients on the use of new hardware and technologies. Maintain inventory of tools, parts, and vehicle stock to ensure readiness for client visits. Troubleshoot, repair, and upgrade telephony, computing, network, print, and AV hardware as business needs evolve. Install, maintain, and repair structured cabling in commercial settings, including cable management at end-user and network locations. Coordinate ETAs that align with client needs for maintenance, project, and IMAC activities. Monitor and manage ticket queues, assuming ownership of tickets as needed. Legally operate and maintain a company vehicle in compliance with company policies, including scheduling regular maintenance. Deliver excellent customer service at all times. Perform related project work as assigned. Preferred Qualifications Willingness to travel regularly to client locations, including air travel and long-distance driving. Skilled in troubleshooting, repairing, and upgrading a wide range of electronic voice, data, and AV hardware, including cabling and terminations. Ability to work independently to complete maintenance, projects, and IMAC calls efficiently. Provide coverage for other service areas when required. Maintain high speed internet access. Maintain residence in assigned territory. Carry a company issued cell phone and respond when called upon. 3 or more years of IT and/or field service experience OR one year as a Field Service Technician with CBIZ Network Solutions Minimum Qualifications Associate degree from accredited college or technical school Able to use all related computer hardware and software Able to use job-related handheld tools. Able to lift and/or move up to 100+ pounds of equipment. Must have good communications skills. Company Description CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed. Company Description CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed.
Job Description Job Description BRIEF DESCRIPTION: The Controls Engineer is a member of a team of electric and controls professionals, responsible for design, integration and testing of Schuler industrial control systems. This role places a heavy emphasis on the development and design of industrial press and automation controls. These controls projects are in general mission-critical and require a strong commitment to on-time delivery. Projects range from hardware modifications to complete equipment and system upgrades, including new electrical hardware, control PCs and PLCs, HMIs and integrated safety systems. Service and supporting roles, as outlined below, are also an integral part of this position. MAJOR DUTIES AND RESPONSIBILITIES: Hardware design and development Design and develop the layout of control systems including all required PLC, PC, HMI, safety, and communication hardware. Create bills of materials in Schuler's ERP system. Create hardware schematics and approval of finished schematics. Responsible for following and implementing all applicable standards and customer requirements, including local and national safety standards such as OSHA, ANSI, and CSA. Research and apply new technologies to improve Schuler's competitiveness. Service and supporting roles Support the Field Service Group in preparation of installations and updates. Provide troubleshooting assistance to Schuler field service technicians and engineers. Assist onsite installation if required. Occasional service calls may be required. Visit customers on occasional sales or project meetings. Perform as Project Manager on specific jobs based on assignment by the Service Engineering Manager. Support Customer Service Representatives in spare parts order processing by providing technical information. Interface with the customer as needed to resolve issues and technical concerns. Supports new machine sales with technical information when requested. REQUIREMENTS: Bachelor's degree preferred A minimum of three years of experience in designing industrial control systems, preferably in the field of hydraulic and mechanical power presses and press automation systems Knowledge in Allen Bradley RSLogix 5, 500, and Studio 5000 is a plus Knowledge in Siemens S7F, S5 is a plus Experience with industrial networking such as PROFIBUS, PROFINET, EtherNet/IP and EtherCat AutoCAD Electrical, E-Plan P8 Proficient user of Microsoft Office 2010 Familiar with ERP systems, preferably SAP. Ability to travel, nationally and abroad. Must be able and willing to travel. Able to facilitate discussions and give presentations with highly technical content. Presents clearly and informatively. Possess strong analytical aptitude Proficient computer skills with the ability to learn new software Customer focused Strong time management and organizational skills Ability to multi-task and to work in dynamic business environment; Adaptable to change Self-motivated and results oriented; Ability to use judgement and make decisions independently Teamwork oriented to resolve problems and achieve goals Excellent listening, verbal and written communication skills Fluent in English with advanced reading and writing skills German Language skills would be a plus. Visa holders/English as Second Language (ESL) individuals must take TOEFL exam and score above passing grade. ORGANIZATIONAL RELATIONSHIPS: This position reports to the Service Engineering Manager. Coordinates related activities with service sales, field service, purchasing and customers. There are no supervisory responsibilities assigned to this position. MISCELLANEOUS Performs other duties as required or assigned, which are reasonably within the scope of the duties in this job classification. Company Description ANDRITZ Schuler Incorporated, headquartered in Canton, Michigan represents the Schuler Group in North America. We offer sales management and project coordination for state-of-the-art metal forming system solutions. Our after-sales service, spare parts, PM programs, retrofit and rebuild programs are ready to support new and existing metal forming systems. Our goal is to provide our customers with the ability to become more productive, flexible and profitable in todays increasingly competitive environment. We provide comprehensive process knowledge, turnkey installations and technical service throughout the entire life of the system. Company Description ANDRITZ Schuler Incorporated, headquartered in Canton, Michigan represents the Schuler Group in North America. We offer sales management and project coordination for state-of-the-art metal forming system solutions. Our after-sales service, spare parts, PM programs, retrofit and rebuild programs are ready to support new and existing metal forming systems. Our goal is to provide our customers with the ability to become more productive, flexible and profitable in todays increasingly competitive environment. We provide comprehensive process knowledge, turnkey installations and technical service throughout the entire life of the system.
10/26/2026
Full time
Job Description Job Description BRIEF DESCRIPTION: The Controls Engineer is a member of a team of electric and controls professionals, responsible for design, integration and testing of Schuler industrial control systems. This role places a heavy emphasis on the development and design of industrial press and automation controls. These controls projects are in general mission-critical and require a strong commitment to on-time delivery. Projects range from hardware modifications to complete equipment and system upgrades, including new electrical hardware, control PCs and PLCs, HMIs and integrated safety systems. Service and supporting roles, as outlined below, are also an integral part of this position. MAJOR DUTIES AND RESPONSIBILITIES: Hardware design and development Design and develop the layout of control systems including all required PLC, PC, HMI, safety, and communication hardware. Create bills of materials in Schuler's ERP system. Create hardware schematics and approval of finished schematics. Responsible for following and implementing all applicable standards and customer requirements, including local and national safety standards such as OSHA, ANSI, and CSA. Research and apply new technologies to improve Schuler's competitiveness. Service and supporting roles Support the Field Service Group in preparation of installations and updates. Provide troubleshooting assistance to Schuler field service technicians and engineers. Assist onsite installation if required. Occasional service calls may be required. Visit customers on occasional sales or project meetings. Perform as Project Manager on specific jobs based on assignment by the Service Engineering Manager. Support Customer Service Representatives in spare parts order processing by providing technical information. Interface with the customer as needed to resolve issues and technical concerns. Supports new machine sales with technical information when requested. REQUIREMENTS: Bachelor's degree preferred A minimum of three years of experience in designing industrial control systems, preferably in the field of hydraulic and mechanical power presses and press automation systems Knowledge in Allen Bradley RSLogix 5, 500, and Studio 5000 is a plus Knowledge in Siemens S7F, S5 is a plus Experience with industrial networking such as PROFIBUS, PROFINET, EtherNet/IP and EtherCat AutoCAD Electrical, E-Plan P8 Proficient user of Microsoft Office 2010 Familiar with ERP systems, preferably SAP. Ability to travel, nationally and abroad. Must be able and willing to travel. Able to facilitate discussions and give presentations with highly technical content. Presents clearly and informatively. Possess strong analytical aptitude Proficient computer skills with the ability to learn new software Customer focused Strong time management and organizational skills Ability to multi-task and to work in dynamic business environment; Adaptable to change Self-motivated and results oriented; Ability to use judgement and make decisions independently Teamwork oriented to resolve problems and achieve goals Excellent listening, verbal and written communication skills Fluent in English with advanced reading and writing skills German Language skills would be a plus. Visa holders/English as Second Language (ESL) individuals must take TOEFL exam and score above passing grade. ORGANIZATIONAL RELATIONSHIPS: This position reports to the Service Engineering Manager. Coordinates related activities with service sales, field service, purchasing and customers. There are no supervisory responsibilities assigned to this position. MISCELLANEOUS Performs other duties as required or assigned, which are reasonably within the scope of the duties in this job classification. Company Description ANDRITZ Schuler Incorporated, headquartered in Canton, Michigan represents the Schuler Group in North America. We offer sales management and project coordination for state-of-the-art metal forming system solutions. Our after-sales service, spare parts, PM programs, retrofit and rebuild programs are ready to support new and existing metal forming systems. Our goal is to provide our customers with the ability to become more productive, flexible and profitable in todays increasingly competitive environment. We provide comprehensive process knowledge, turnkey installations and technical service throughout the entire life of the system. Company Description ANDRITZ Schuler Incorporated, headquartered in Canton, Michigan represents the Schuler Group in North America. We offer sales management and project coordination for state-of-the-art metal forming system solutions. Our after-sales service, spare parts, PM programs, retrofit and rebuild programs are ready to support new and existing metal forming systems. Our goal is to provide our customers with the ability to become more productive, flexible and profitable in todays increasingly competitive environment. We provide comprehensive process knowledge, turnkey installations and technical service throughout the entire life of the system.
Job Description Job Description Position Summary The AOI Programmer & Operator is a hybrid technical role responsible for programming, optimizing, maintaining, and operating AOI and inspection systems in a high-mix, low-volume PCBA manufacturing environment. This role bridges production and engineering by ensuring inspection programs are robust, efficient, and aligned with IPC standards while supporting production throughput, quality, and continuous improvement objectives. Key Responsibilities AOI Programming & Engineering Duties • Create, debug, optimize, and maintain AOI inspection programs for new and existing PCB assemblies. • Write AOI programs using platform-specific software (Koh Young). • Fine-tune inspection parameters to minimize false calls while maintaining defect detection sensitivity. • Support NPI builds by creating inspection programs from CAD, Gerber, BOM, assembly drawings, and customer documentation. • Maintain and update inspection libraries, component databases, golden boards, and revision-controlled programs. • Document program logic, revisions, and releases per document control and quality system requirements. • Inform Engineering or Management of potential quality or inspection issues prior to production release. AOI Operation & Production Support • Set up, operate, and monitor AOI equipment to inspect production PCBs per released programs and work instructions. • Review, classify, and disposition inspection results, escalating true defects per quality procedures. • Verify defect calls and coordinate rework or repair activities as required. • Perform first article inspections and in-process verification as scheduled. • Support production flow by prioritizing inspection queues and communicating issues affecting throughput. • Perform basic machine setup, changeover, calibration checks, and preventive maintenance. • Maintain a clean, safe, and organized work environment. Quality, Compliance & Documentation • Ensure inspections comply with IPC-A-610, customer, and internal quality requirements. • Follow ESD, safety, ITAR, handling, and storage procedures at all times. • Accurately document inspection results, defect data, and corrective actions in MES or quality systems. • Participate in root cause analysis, corrective actions, and continuous improvement activities. Training & Cross-Functional Support • Assist in training AOI operators and technicians on inspection equipment and quality standards. • Act as a technical resource for Production, Quality, and Engineering teams. • Support internal and customer audits by providing inspection data, documentation, and technical explanations. Required Qualifications • High School Diploma or equivalent preferred. • 2-3+ years of experience operating and programming AOI inspection systems in a PCBA environment. • Hands-on experience writing and debugging AOI inspection programs. • Working knowledge of IPC-A-610 standards (Class 2 and/or Class 3 preferred). • Ability to read and interpret assembly drawings, schematics, BOMs, and technical work instructions. • Strong attention to detail with sound judgment in defect classification. • Good written and verbal communication skills. • Proficiency with computers and ability to learn new software systems (e.g., MES, PCB inspection software). • Self-motivated, detail-oriented, and able to multitask in a fast-paced environment. Physical & Work Environment Requirements • Ability to sit or stand for extended periods while reviewing inspection images. • Ability to lift up to 25 pounds occasionally. • Manual dexterity to handle printed circuit boards and small components. • Ability to work flexible hours or shifts as required by production schedules.
10/26/2026
Full time
Job Description Job Description Position Summary The AOI Programmer & Operator is a hybrid technical role responsible for programming, optimizing, maintaining, and operating AOI and inspection systems in a high-mix, low-volume PCBA manufacturing environment. This role bridges production and engineering by ensuring inspection programs are robust, efficient, and aligned with IPC standards while supporting production throughput, quality, and continuous improvement objectives. Key Responsibilities AOI Programming & Engineering Duties • Create, debug, optimize, and maintain AOI inspection programs for new and existing PCB assemblies. • Write AOI programs using platform-specific software (Koh Young). • Fine-tune inspection parameters to minimize false calls while maintaining defect detection sensitivity. • Support NPI builds by creating inspection programs from CAD, Gerber, BOM, assembly drawings, and customer documentation. • Maintain and update inspection libraries, component databases, golden boards, and revision-controlled programs. • Document program logic, revisions, and releases per document control and quality system requirements. • Inform Engineering or Management of potential quality or inspection issues prior to production release. AOI Operation & Production Support • Set up, operate, and monitor AOI equipment to inspect production PCBs per released programs and work instructions. • Review, classify, and disposition inspection results, escalating true defects per quality procedures. • Verify defect calls and coordinate rework or repair activities as required. • Perform first article inspections and in-process verification as scheduled. • Support production flow by prioritizing inspection queues and communicating issues affecting throughput. • Perform basic machine setup, changeover, calibration checks, and preventive maintenance. • Maintain a clean, safe, and organized work environment. Quality, Compliance & Documentation • Ensure inspections comply with IPC-A-610, customer, and internal quality requirements. • Follow ESD, safety, ITAR, handling, and storage procedures at all times. • Accurately document inspection results, defect data, and corrective actions in MES or quality systems. • Participate in root cause analysis, corrective actions, and continuous improvement activities. Training & Cross-Functional Support • Assist in training AOI operators and technicians on inspection equipment and quality standards. • Act as a technical resource for Production, Quality, and Engineering teams. • Support internal and customer audits by providing inspection data, documentation, and technical explanations. Required Qualifications • High School Diploma or equivalent preferred. • 2-3+ years of experience operating and programming AOI inspection systems in a PCBA environment. • Hands-on experience writing and debugging AOI inspection programs. • Working knowledge of IPC-A-610 standards (Class 2 and/or Class 3 preferred). • Ability to read and interpret assembly drawings, schematics, BOMs, and technical work instructions. • Strong attention to detail with sound judgment in defect classification. • Good written and verbal communication skills. • Proficiency with computers and ability to learn new software systems (e.g., MES, PCB inspection software). • Self-motivated, detail-oriented, and able to multitask in a fast-paced environment. Physical & Work Environment Requirements • Ability to sit or stand for extended periods while reviewing inspection images. • Ability to lift up to 25 pounds occasionally. • Manual dexterity to handle printed circuit boards and small components. • Ability to work flexible hours or shifts as required by production schedules.
QLM, Skilled Staffing Solutions
Greer, South Carolina
Job Description Job Description Service Technician - Fire I. Perform routine inspections, testing, servicing, installation, and preventative maintenance of life safety (fire detection, security, CCTV, & monitoring) product lines. • Troubleshoot system problems and resolve them via physical equipment installation or software changes. • Possess or obtain knowledge of NFPA, State, and local fire codes and become NICET certified. • Ability to program systems via laptop using minor to complex equations and thought processes (MSS will provide factory training) • Knowledge of computer networking, IP addressing, and connectivity • Understanding of low voltage electrical, including troubleshooting skills and instruments • Knowledge of or desire to learn security systems and CCTV • Follow and maintain a highly structured inspection schedule. • Input, retrieve and archive inspection documentation program via the laptop computer. • Maintain customer satisfaction for continual company growth. • Complete assigned tasks on time with little supervision • Support emergency service call-out on a rotational basis. • Perform other duties as assigned. Qualifications and Requirements • Two years of experience in commercial/industrial fire alarm systems. • Experience with Microsoft Excel and Word documents as they relate to inspection reporting. • Experience in reading and interpreting blueprints, diagrams, and specifications • Ability to read and interpret technical and parts manuals to diagnose and repair equipment • Experience with hand tools and multi-meter usage • Must be able to follow verbal and written instructions. • Must be able to carry and move equipment and tools weighing up to 40 pounds. • Must be able to work on lifts and ladders. • Must possess hand tools. • Must be willing to travel within NC/SC for day trips and work extended hours as needed. Quality Labor Management (QLM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, transgender status or sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The Company complies with applicable Federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
10/26/2026
Full time
Job Description Job Description Service Technician - Fire I. Perform routine inspections, testing, servicing, installation, and preventative maintenance of life safety (fire detection, security, CCTV, & monitoring) product lines. • Troubleshoot system problems and resolve them via physical equipment installation or software changes. • Possess or obtain knowledge of NFPA, State, and local fire codes and become NICET certified. • Ability to program systems via laptop using minor to complex equations and thought processes (MSS will provide factory training) • Knowledge of computer networking, IP addressing, and connectivity • Understanding of low voltage electrical, including troubleshooting skills and instruments • Knowledge of or desire to learn security systems and CCTV • Follow and maintain a highly structured inspection schedule. • Input, retrieve and archive inspection documentation program via the laptop computer. • Maintain customer satisfaction for continual company growth. • Complete assigned tasks on time with little supervision • Support emergency service call-out on a rotational basis. • Perform other duties as assigned. Qualifications and Requirements • Two years of experience in commercial/industrial fire alarm systems. • Experience with Microsoft Excel and Word documents as they relate to inspection reporting. • Experience in reading and interpreting blueprints, diagrams, and specifications • Ability to read and interpret technical and parts manuals to diagnose and repair equipment • Experience with hand tools and multi-meter usage • Must be able to follow verbal and written instructions. • Must be able to carry and move equipment and tools weighing up to 40 pounds. • Must be able to work on lifts and ladders. • Must possess hand tools. • Must be willing to travel within NC/SC for day trips and work extended hours as needed. Quality Labor Management (QLM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, transgender status or sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The Company complies with applicable Federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Job Description Job Description Factory Systems - Columbia, SC Full-Time On-Site Periodic Customer Travel Factory Systems is looking for a hands-on Controls & Automation Specialist who can troubleshoot industrial systems that do not fit neatly into one technical box. This is not a production maintenance job. You will work in a professional engineering environment supporting industrial controls, manufacturing software, machine connectivity, networks, databases, and automated equipment for manufacturing customers. We are looking for the person who can walk up to a system that is not working, determine whether the problem is in the PLC, wiring, drive, sensor, network, Windows computer, database, software interface, or machine itself-and then drive the problem to resolution. What You Will Work On Typical systems include: Allen-Bradley and Siemens PLCs HMIs and SCADA systems Variable-frequency drives and servos Sensors and industrial instrumentation Industrial Ethernet and machine networks OPC Classic and OPC UA Ethernet/IP and Modbus RS-232 and RS-485 communications Windows industrial computers and workstations SQL databases Manufacturing data-collection systems Production tracking and reporting systems CNC machines, robots, assembly equipment, and test systems Legacy machines that were never designed to communicate with modern systems You do not need to be an expert in every area. You do need to be comfortable learning unfamiliar systems and figuring out how the pieces work together. What You Will Do You will: Troubleshoot industrial controls and connected manufacturing systems Modify and support PLC and HMI applications Diagnose electrical, controls, communications, computer, network, and software problems Connect production equipment to manufacturing data systems Support industrial PCs, communications, databases, and system interfaces Commission new systems and upgrades Perform backups, recovery, and configuration changes Provide remote customer support Travel periodically to customer facilities for installation and troubleshooting Work directly with customer maintenance, engineering, production, and IT personnel Take ownership of customer problems through final resolution Document configurations, changes, and successful troubleshooting methods The Person We Want You may currently be working as a: Controls Technician Automation Technician PLC Programmer Electrical Technician Industrial Maintenance Technician Controls Engineer Systems Integrator Automation Specialist Your current title is not important. We are much more interested in whether you have actually worked around industrial machinery and solved difficult technical problems. The strongest candidate will: Have strong hands-on troubleshooting ability Understand PLC-controlled machinery Be comfortable with electrical drawings and industrial wiring Understand basic industrial networking Be comfortable working with Windows computers Think logically instead of replacing parts until something works Take ownership of problems Communicate well with customers Work independently without needing constant direction Know when a problem requires additional engineering support Be curious enough to learn systems they have never seen before Experience We are looking for approximately 3+ years of practical industrial experience in one or more of the following: Industrial automation Controls Manufacturing maintenance Machine building Systems integration Industrial electrical work Manufacturing IT / OT systems Experience with Allen-Bradley/Rockwell equipment is particularly useful. Experience with Siemens, SQL, OPC, industrial networking, CNC equipment, robotics, or manufacturing data systems is also valuable. Education A four-year engineering degree is not required . We are open to candidates with: Associate or technical degrees Engineering technology backgrounds Technical-school training Military technical experience Apprenticeship experience Strong self-taught industrial experience Practical ability matters more to us than credentials. Why Someone Leaves Plant Maintenance for This Job If you are tired of maintaining the same production equipment every day, this position offers a different type of work. You will see different machines, customers, controls platforms, software systems, and technical problems. You will have greater technical autonomy and broader responsibility. You will also work primarily from our Columbia facility rather than spending every day on a production floor. This is still industrial work. Customers occasionally have urgent problems, and periodic travel is required. But the job is centered on solving technical problems , not covering a maintenance shift. Employment Requirements Full-time, on-site position in Columbia, South Carolina Reliable transportation and dependable attendance Periodic customer-site travel Ability to work safely in industrial environments Legal authorization to work in the United States without current or future sponsorship Ability to meet applicable export-control and customer-site access requirements About Factory Systems Factory Systems develops and supports industrial controls, manufacturing software, machine-connectivity systems, data-acquisition solutions, and custom production technology. We work with both modern and legacy production equipment and help manufacturers connect machinery, controls, software, and production data into reliable operating systems. We are a small technical organization. People who succeed here are practical, curious, dependable, and comfortable taking responsibility for difficult problems. When You Apply Please tell us briefly about one difficult industrial problem you personally diagnosed and solved . Tell us: What was not working What you initially suspected What the actual problem turned out to be What you did to fix it We are more interested in how you think than in receiving a generic cover letter.
10/26/2026
Full time
Job Description Job Description Factory Systems - Columbia, SC Full-Time On-Site Periodic Customer Travel Factory Systems is looking for a hands-on Controls & Automation Specialist who can troubleshoot industrial systems that do not fit neatly into one technical box. This is not a production maintenance job. You will work in a professional engineering environment supporting industrial controls, manufacturing software, machine connectivity, networks, databases, and automated equipment for manufacturing customers. We are looking for the person who can walk up to a system that is not working, determine whether the problem is in the PLC, wiring, drive, sensor, network, Windows computer, database, software interface, or machine itself-and then drive the problem to resolution. What You Will Work On Typical systems include: Allen-Bradley and Siemens PLCs HMIs and SCADA systems Variable-frequency drives and servos Sensors and industrial instrumentation Industrial Ethernet and machine networks OPC Classic and OPC UA Ethernet/IP and Modbus RS-232 and RS-485 communications Windows industrial computers and workstations SQL databases Manufacturing data-collection systems Production tracking and reporting systems CNC machines, robots, assembly equipment, and test systems Legacy machines that were never designed to communicate with modern systems You do not need to be an expert in every area. You do need to be comfortable learning unfamiliar systems and figuring out how the pieces work together. What You Will Do You will: Troubleshoot industrial controls and connected manufacturing systems Modify and support PLC and HMI applications Diagnose electrical, controls, communications, computer, network, and software problems Connect production equipment to manufacturing data systems Support industrial PCs, communications, databases, and system interfaces Commission new systems and upgrades Perform backups, recovery, and configuration changes Provide remote customer support Travel periodically to customer facilities for installation and troubleshooting Work directly with customer maintenance, engineering, production, and IT personnel Take ownership of customer problems through final resolution Document configurations, changes, and successful troubleshooting methods The Person We Want You may currently be working as a: Controls Technician Automation Technician PLC Programmer Electrical Technician Industrial Maintenance Technician Controls Engineer Systems Integrator Automation Specialist Your current title is not important. We are much more interested in whether you have actually worked around industrial machinery and solved difficult technical problems. The strongest candidate will: Have strong hands-on troubleshooting ability Understand PLC-controlled machinery Be comfortable with electrical drawings and industrial wiring Understand basic industrial networking Be comfortable working with Windows computers Think logically instead of replacing parts until something works Take ownership of problems Communicate well with customers Work independently without needing constant direction Know when a problem requires additional engineering support Be curious enough to learn systems they have never seen before Experience We are looking for approximately 3+ years of practical industrial experience in one or more of the following: Industrial automation Controls Manufacturing maintenance Machine building Systems integration Industrial electrical work Manufacturing IT / OT systems Experience with Allen-Bradley/Rockwell equipment is particularly useful. Experience with Siemens, SQL, OPC, industrial networking, CNC equipment, robotics, or manufacturing data systems is also valuable. Education A four-year engineering degree is not required . We are open to candidates with: Associate or technical degrees Engineering technology backgrounds Technical-school training Military technical experience Apprenticeship experience Strong self-taught industrial experience Practical ability matters more to us than credentials. Why Someone Leaves Plant Maintenance for This Job If you are tired of maintaining the same production equipment every day, this position offers a different type of work. You will see different machines, customers, controls platforms, software systems, and technical problems. You will have greater technical autonomy and broader responsibility. You will also work primarily from our Columbia facility rather than spending every day on a production floor. This is still industrial work. Customers occasionally have urgent problems, and periodic travel is required. But the job is centered on solving technical problems , not covering a maintenance shift. Employment Requirements Full-time, on-site position in Columbia, South Carolina Reliable transportation and dependable attendance Periodic customer-site travel Ability to work safely in industrial environments Legal authorization to work in the United States without current or future sponsorship Ability to meet applicable export-control and customer-site access requirements About Factory Systems Factory Systems develops and supports industrial controls, manufacturing software, machine-connectivity systems, data-acquisition solutions, and custom production technology. We work with both modern and legacy production equipment and help manufacturers connect machinery, controls, software, and production data into reliable operating systems. We are a small technical organization. People who succeed here are practical, curious, dependable, and comfortable taking responsibility for difficult problems. When You Apply Please tell us briefly about one difficult industrial problem you personally diagnosed and solved . Tell us: What was not working What you initially suspected What the actual problem turned out to be What you did to fix it We are more interested in how you think than in receiving a generic cover letter.