Job Description Job Description Database Specialist At Celestar, a B&A Company, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team! Job Summary Celestar, a B&A Company, is looking for a Database Specialist in support of the Army Research Technology Protection Center on an important mission. In this role, you will have the opportunity to work with a great team while supporting Responsibilities Develop, test, maintain, and operate a database/spreadsheet to support CIDA case management, metrics, and reporting, and provide a matrix on the CIDA workload. Develop, maintain, and update the customer tracking database, and provide metrics on the status of all supported programs (e.g., program milestones, S&T PP status, PPP status, types and numbers of surveys and/or assessments conducted). Update the customer tracking database and provide metrics on the status of all supported programs (e.g., program milestones, S&T PP status, PPP status, type, and the number of surveys and/or assessments conducted). Education and Experience Bachelor's degree in computer science or a comparable degree in the Information Technology (IT) field. Six (6) years of experience in Operations support. Required Skills Exceptional oral and written communication skills to effectively interface with senior military officials, managers, and subordinates. Working knowledge of using Power BI and SharePoint. Desired Skills Additional certifications in IT programs related to experience are preferred but not required. Recommended certifications for the SQL database developer role are the Microsoft Certified Systems Engineer: Data Platform or the Oracle Database Administrator Certified Professional. Experience writing functions and procedures in MS Access and Visual Basic is preferred. Security Clearance TS/SCI More About B&A: Notable Clients Celestar, a B&A Company, has grown into a company trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more. Benefits and Programs Celestar, a B&A Company, is proud to offer three robust individual and family medical plans to full-time employees, including a Health Savings Account (HSA) option, as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution. B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include: The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more A formal mentorship program Job shadowing and cross training opportunities Brand Ambassador program Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more Monthly teambuilding events B&A Annual Wellness Challenges: &A, &A, &A, &A, and more At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award. EEO B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities. EEO is the Law B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.
09/28/2026
Full time
Job Description Job Description Database Specialist At Celestar, a B&A Company, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team! Job Summary Celestar, a B&A Company, is looking for a Database Specialist in support of the Army Research Technology Protection Center on an important mission. In this role, you will have the opportunity to work with a great team while supporting Responsibilities Develop, test, maintain, and operate a database/spreadsheet to support CIDA case management, metrics, and reporting, and provide a matrix on the CIDA workload. Develop, maintain, and update the customer tracking database, and provide metrics on the status of all supported programs (e.g., program milestones, S&T PP status, PPP status, types and numbers of surveys and/or assessments conducted). Update the customer tracking database and provide metrics on the status of all supported programs (e.g., program milestones, S&T PP status, PPP status, type, and the number of surveys and/or assessments conducted). Education and Experience Bachelor's degree in computer science or a comparable degree in the Information Technology (IT) field. Six (6) years of experience in Operations support. Required Skills Exceptional oral and written communication skills to effectively interface with senior military officials, managers, and subordinates. Working knowledge of using Power BI and SharePoint. Desired Skills Additional certifications in IT programs related to experience are preferred but not required. Recommended certifications for the SQL database developer role are the Microsoft Certified Systems Engineer: Data Platform or the Oracle Database Administrator Certified Professional. Experience writing functions and procedures in MS Access and Visual Basic is preferred. Security Clearance TS/SCI More About B&A: Notable Clients Celestar, a B&A Company, has grown into a company trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more. Benefits and Programs Celestar, a B&A Company, is proud to offer three robust individual and family medical plans to full-time employees, including a Health Savings Account (HSA) option, as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution. B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include: The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more A formal mentorship program Job shadowing and cross training opportunities Brand Ambassador program Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more Monthly teambuilding events B&A Annual Wellness Challenges: &A, &A, &A, &A, and more At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award. EEO B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities. EEO is the Law B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
09/27/2026
Full time
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
09/26/2026
Full time
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
Job Description Job Description Shape the future of Search. About BrightEdge BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we're trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. About the Role BrightEdge is growing, and we are looking for a sharp, problem-solving Senior Analyst of Revenue Operations who knows "what good looks like" and is eager to help optimize and scale our go-to-market engine. This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives. As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements-with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands. How You'll Spend Your Time Executive Presentation & Stakeholder Partnership: Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth. Bookings & Retention Forecasting: Own bookings, upsell and renewal (CRR) forecasting end to end - rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly. Process Discovery & Optimization: Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency. Salesforce Enhancement & Redesign: Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment - defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption. Deal Desk Workflows & Governance: Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle. End-to-End Project Management: Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement. Month End Close: Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time. We're Excited About You If You Have 2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements. Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions. Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders. Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms - including the ability to build and maintain working forecast models for renewals, upsell and bookings. Strong Salesforce Acumen: Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus. Project Management Rigor: Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion. Industry Background: Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals. Bachelor's degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field. Ability to work on-site at least 4 days a week in our Chicago, IL office. Benefits! Motivating, high-impact work that builds your career Medical, dental, and vision insurance with multiple package options 15-23 days PTO depending on tenure plus 10 paid holidays Pet insurance to keep your fur family happy and healthy Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs No or low cost therapy and professional coaching sessions through Spring Health 4-6 weeks fully paid parental leave Quarterly office outings: Baseball games, boats, and more! Actual compensation will depend on your skills, experience, and other job-related factors. How we work BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. If you're excited about this role but don't meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we're committed to building a team where everyone feels they belong and can do their best work.
09/26/2026
Full time
Job Description Job Description Shape the future of Search. About BrightEdge BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we're trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. About the Role BrightEdge is growing, and we are looking for a sharp, problem-solving Senior Analyst of Revenue Operations who knows "what good looks like" and is eager to help optimize and scale our go-to-market engine. This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives. As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements-with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands. How You'll Spend Your Time Executive Presentation & Stakeholder Partnership: Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth. Bookings & Retention Forecasting: Own bookings, upsell and renewal (CRR) forecasting end to end - rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly. Process Discovery & Optimization: Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency. Salesforce Enhancement & Redesign: Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment - defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption. Deal Desk Workflows & Governance: Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle. End-to-End Project Management: Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement. Month End Close: Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time. We're Excited About You If You Have 2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements. Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions. Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders. Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms - including the ability to build and maintain working forecast models for renewals, upsell and bookings. Strong Salesforce Acumen: Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus. Project Management Rigor: Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion. Industry Background: Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals. Bachelor's degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field. Ability to work on-site at least 4 days a week in our Chicago, IL office. Benefits! Motivating, high-impact work that builds your career Medical, dental, and vision insurance with multiple package options 15-23 days PTO depending on tenure plus 10 paid holidays Pet insurance to keep your fur family happy and healthy Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs No or low cost therapy and professional coaching sessions through Spring Health 4-6 weeks fully paid parental leave Quarterly office outings: Baseball games, boats, and more! Actual compensation will depend on your skills, experience, and other job-related factors. How we work BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. If you're excited about this role but don't meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we're committed to building a team where everyone feels they belong and can do their best work.
Jaquith Consulting Group Inc
Sacramento, California
Job Description Job Description Location: Sacramento, CA (on-site) Salary Range: $90,000-$150,000 (commensurate with experience) Employment Type: Full-time Position Summary Jaquith Consulting Group, Inc. (JCG) is seeking an experienced and detail-oriented Senior Document Controller to lead advanced document control operations for the California High-Speed Rail project. Under the direction of the Document Control Manager, the Senior Document Controller will serve as a subject matter expert and technical lead for document control operations, systems, and standards. The position provides advanced oversight of document management processes, ensures compliance with regulatory requirements, and supports the implementation, administration, and continuous improvement of the enterprise-wide Document Control System. The Senior Document Controller plays a critical role in stabilizing current document control operations while supporting long-term enterprise initiatives, system adoption, and best practices across projects and functional units. Key Responsibilities Serve as a senior-level subject matter expert for document control systems, processes, and standards across the organization Provide guidance, mentoring, and technical support to Document Controllers, Program Analysts, and project teams Act as a system administrator or power user for the enterprise Document Control System, supporting configuration, permissions, workflows, and troubleshooting Support enterprise document control initiatives, including system rollout, enhancements, and adoption strategies Oversee document intake, processing, distribution, storage, and archival activities to ensure compliance with standards, contractual requirements, and regulatory obligations Ensure adherence to document control procedures, metadata requirements, naming conventions, version control, and classification standards Review document submittals for completeness, accuracy, and compliance prior to acceptance into document management systems Support audit readiness efforts by ensuring documentation is complete, traceable, and properly maintained Support the procurement, deployment, configuration, and optimization of the enterprise-wide Document Control System Participate in defining system requirements, workflows, user roles, and reporting capabilities Identify system gaps, risks, and improvement opportunities; recommend and support enhancements to improve efficiency and data integrity Develop and maintain process maps, SOPs, desk manuals, and system user guides Monitor document control performance metrics, workload trends, and compliance indicators Maintain document control dashboards, trackers, and reporting tools to provide visibility into system health and operational performance Support risk identification and mitigation by maintaining document control risk logs and issue trackers Prepare summaries, reports, and briefings for leadership related to document control performance and system adoption Serve as a primary point of contact for document control matters with internal staff, consultants, contractors, and external partners Coordinate closely with project teams, IT, Business Analysts, procurement, and compliance staff to support document control needs Provide training, onboarding, and ongoing support to users of document control systems Support change management efforts related to new tools, workflows, and standards Contribute to continuous improvement initiatives to enhance document control efficiency, clarity, and consistency Support special projects, enterprise initiatives, and strategic priorities as assigned Promote a culture of accuracy, accountability, and best practices in document control Required Qualifications Bachelor's degree in Business Administration, Information Management, Records Management, Public Administration, or a related field; or equivalent professional experience Demonstrated experience performing document control functions on complex programs or capital projects Strong knowledge of document management systems, document control standards, and compliance requirements Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms Strong organizational, analytical, and communication skills with the ability to manage multiple priorities Experience developing SOPs, workflows, process maps, and training materials Ability to work independently and collaboratively with multidisciplinary teams Preferred Qualifications Experience supporting or administering an enterprise-wide Document Control System as a system administrator or SME 10 years of experience on projects similar in scope and complexity, preferably on large infrastructure, transportation, or public-sector programs Professional certification in document or records management (e.g., CDIA+, CRM) or equivalent Familiarity with audit processes, regulatory compliance, and document retention requirements Experience supporting system implementation, change management, or enterprise process improvement initiatives Knowledge, Skills & Abilities Sound understanding of document control principles, standards, and best practices, including metadata requirements, naming conventions, version control, and classification standards Experience with document control operations on complex, large-scale programs, preferably in infrastructure, transportation, or the public sector Maintain accuracy, accountability, and attention to detail while promoting a culture of best practices in document control Familiarity with developing SOPs, desk manuals, process maps, workflows, and system user guides Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms Clear written and verbal communication, including preparing summaries, reports, and briefings for leadership Jaquith Consulting Group and the California High-Speed Rail Authority are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, age, veteran status, or any other protected characteristic.
09/22/2026
Full time
Job Description Job Description Location: Sacramento, CA (on-site) Salary Range: $90,000-$150,000 (commensurate with experience) Employment Type: Full-time Position Summary Jaquith Consulting Group, Inc. (JCG) is seeking an experienced and detail-oriented Senior Document Controller to lead advanced document control operations for the California High-Speed Rail project. Under the direction of the Document Control Manager, the Senior Document Controller will serve as a subject matter expert and technical lead for document control operations, systems, and standards. The position provides advanced oversight of document management processes, ensures compliance with regulatory requirements, and supports the implementation, administration, and continuous improvement of the enterprise-wide Document Control System. The Senior Document Controller plays a critical role in stabilizing current document control operations while supporting long-term enterprise initiatives, system adoption, and best practices across projects and functional units. Key Responsibilities Serve as a senior-level subject matter expert for document control systems, processes, and standards across the organization Provide guidance, mentoring, and technical support to Document Controllers, Program Analysts, and project teams Act as a system administrator or power user for the enterprise Document Control System, supporting configuration, permissions, workflows, and troubleshooting Support enterprise document control initiatives, including system rollout, enhancements, and adoption strategies Oversee document intake, processing, distribution, storage, and archival activities to ensure compliance with standards, contractual requirements, and regulatory obligations Ensure adherence to document control procedures, metadata requirements, naming conventions, version control, and classification standards Review document submittals for completeness, accuracy, and compliance prior to acceptance into document management systems Support audit readiness efforts by ensuring documentation is complete, traceable, and properly maintained Support the procurement, deployment, configuration, and optimization of the enterprise-wide Document Control System Participate in defining system requirements, workflows, user roles, and reporting capabilities Identify system gaps, risks, and improvement opportunities; recommend and support enhancements to improve efficiency and data integrity Develop and maintain process maps, SOPs, desk manuals, and system user guides Monitor document control performance metrics, workload trends, and compliance indicators Maintain document control dashboards, trackers, and reporting tools to provide visibility into system health and operational performance Support risk identification and mitigation by maintaining document control risk logs and issue trackers Prepare summaries, reports, and briefings for leadership related to document control performance and system adoption Serve as a primary point of contact for document control matters with internal staff, consultants, contractors, and external partners Coordinate closely with project teams, IT, Business Analysts, procurement, and compliance staff to support document control needs Provide training, onboarding, and ongoing support to users of document control systems Support change management efforts related to new tools, workflows, and standards Contribute to continuous improvement initiatives to enhance document control efficiency, clarity, and consistency Support special projects, enterprise initiatives, and strategic priorities as assigned Promote a culture of accuracy, accountability, and best practices in document control Required Qualifications Bachelor's degree in Business Administration, Information Management, Records Management, Public Administration, or a related field; or equivalent professional experience Demonstrated experience performing document control functions on complex programs or capital projects Strong knowledge of document management systems, document control standards, and compliance requirements Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms Strong organizational, analytical, and communication skills with the ability to manage multiple priorities Experience developing SOPs, workflows, process maps, and training materials Ability to work independently and collaboratively with multidisciplinary teams Preferred Qualifications Experience supporting or administering an enterprise-wide Document Control System as a system administrator or SME 10 years of experience on projects similar in scope and complexity, preferably on large infrastructure, transportation, or public-sector programs Professional certification in document or records management (e.g., CDIA+, CRM) or equivalent Familiarity with audit processes, regulatory compliance, and document retention requirements Experience supporting system implementation, change management, or enterprise process improvement initiatives Knowledge, Skills & Abilities Sound understanding of document control principles, standards, and best practices, including metadata requirements, naming conventions, version control, and classification standards Experience with document control operations on complex, large-scale programs, preferably in infrastructure, transportation, or the public sector Maintain accuracy, accountability, and attention to detail while promoting a culture of best practices in document control Familiarity with developing SOPs, desk manuals, process maps, workflows, and system user guides Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms Clear written and verbal communication, including preparing summaries, reports, and briefings for leadership Jaquith Consulting Group and the California High-Speed Rail Authority are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, age, veteran status, or any other protected characteristic.