Job Description Job Summary: Centrus Energy is seeking a proactive Electrical Design Engineer to join our team. If you have hands-on experience or training with industrial control panels, MCCs, and low-voltage power distribution (under 1000 V), this is your opportunity to build a career at the cutting edge of nuclear technology. In this role, you will work directly with senior engineers and contractors, contributing to the design, sizing, and commissioning of critical power-distribution and motor-control equipment for process-control applications. What You Will Do: Design & Layout: Support the design and layout of motor control centers (MCCs), switchboards, and panelboards for facility power systems Documentation & Schematics: Create and update detailed single-line diagrams, electrical schematics, wiring diagrams, interlock logic, and bills of material (BOM) Equipment Selection: Assist in specifying and selecting vital equipment, including contactors, drives, transformers, UPS systems, and grounding components Engineering Analysis: Perform load checks, short-circuit inputs, and basic electrical calculations using ETAP, EasyPower, or advanced spreadsheets under senior guidance Protection & Control: Help develop, document, and implement protective relay settings and interlock logic for low- and medium-voltage systems Compliance & Testing: Create panel layouts, drive UL 508A compliance, witness factory acceptance tests (FAT), and support field commissioning and troubleshooting Safety & Standards: Participate in hazard analyses, quality assurance, and regulatory audits; ensure all work adheres to safety codes, standards, and site procedures Reporting: Produce clear technical reports, project progress updates, and presentations for stakeholders Adaptability: Perform additional, related tasks as assigned to support project success We'd Love to Hear from Candidates With: 2+ years of hands-on experience as an electrical technician, junior designer, or similar role Familiarity with industrial control panels, MCCs, and low-voltage power distribution (under 1000 V) Bachelor's degree in Electrical Engineering (or a related technical field) or equivalent practical experience Familiarity with CAD tools and electrical analysis software (e.g., ETAP, EasyPower) is a plus Must possess or have the ability to obtain and maintain a "Q" Clearance Pay Estimated Starting Base Salary Range: $65,555-$109,259. This position is Incentive eligible. Centrus considers several factors when extending job offers, including but not limited to candidates' key skills, relevant work experience, and education/training/certifications. While the posted range reflects the anticipated hiring range for this position, compensation above the range may be considered for candidates with exceptional qualifications and directly relevant experience. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This position will require a pre-employment background check and a pre-employment drug test. Centrus Energy and all subsidiaries shall abide by the applicable legal requirements. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. This position requires the successful candidate to obtain and maintain a Q security clearance. Candidates for positions requiring a security clearance are required to be tested for the absence of any illegal drug as defined in 10 CFR 707.4 prior to an offer of employment being made. In addition, once employed, employees will become part of a random drug testing program and may also be tested in the event of any incident causing injury or causing damage to property, or if it is determined that there is a reasonable suspicion the employee is under the influence of drugs or alcohol. This position will require preemployment background check on the part of the Company and in order to receive a Q security clearance, a background investigation by the Federal government. Subsequent Federal government reinvestigations may be required. Centrus Energy Corp. is an Equal Opportunity Employer.
10/25/2026
Full time
Job Description Job Summary: Centrus Energy is seeking a proactive Electrical Design Engineer to join our team. If you have hands-on experience or training with industrial control panels, MCCs, and low-voltage power distribution (under 1000 V), this is your opportunity to build a career at the cutting edge of nuclear technology. In this role, you will work directly with senior engineers and contractors, contributing to the design, sizing, and commissioning of critical power-distribution and motor-control equipment for process-control applications. What You Will Do: Design & Layout: Support the design and layout of motor control centers (MCCs), switchboards, and panelboards for facility power systems Documentation & Schematics: Create and update detailed single-line diagrams, electrical schematics, wiring diagrams, interlock logic, and bills of material (BOM) Equipment Selection: Assist in specifying and selecting vital equipment, including contactors, drives, transformers, UPS systems, and grounding components Engineering Analysis: Perform load checks, short-circuit inputs, and basic electrical calculations using ETAP, EasyPower, or advanced spreadsheets under senior guidance Protection & Control: Help develop, document, and implement protective relay settings and interlock logic for low- and medium-voltage systems Compliance & Testing: Create panel layouts, drive UL 508A compliance, witness factory acceptance tests (FAT), and support field commissioning and troubleshooting Safety & Standards: Participate in hazard analyses, quality assurance, and regulatory audits; ensure all work adheres to safety codes, standards, and site procedures Reporting: Produce clear technical reports, project progress updates, and presentations for stakeholders Adaptability: Perform additional, related tasks as assigned to support project success We'd Love to Hear from Candidates With: 2+ years of hands-on experience as an electrical technician, junior designer, or similar role Familiarity with industrial control panels, MCCs, and low-voltage power distribution (under 1000 V) Bachelor's degree in Electrical Engineering (or a related technical field) or equivalent practical experience Familiarity with CAD tools and electrical analysis software (e.g., ETAP, EasyPower) is a plus Must possess or have the ability to obtain and maintain a "Q" Clearance Pay Estimated Starting Base Salary Range: $65,555-$109,259. This position is Incentive eligible. Centrus considers several factors when extending job offers, including but not limited to candidates' key skills, relevant work experience, and education/training/certifications. While the posted range reflects the anticipated hiring range for this position, compensation above the range may be considered for candidates with exceptional qualifications and directly relevant experience. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This position will require a pre-employment background check and a pre-employment drug test. Centrus Energy and all subsidiaries shall abide by the applicable legal requirements. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. This position requires the successful candidate to obtain and maintain a Q security clearance. Candidates for positions requiring a security clearance are required to be tested for the absence of any illegal drug as defined in 10 CFR 707.4 prior to an offer of employment being made. In addition, once employed, employees will become part of a random drug testing program and may also be tested in the event of any incident causing injury or causing damage to property, or if it is determined that there is a reasonable suspicion the employee is under the influence of drugs or alcohol. This position will require preemployment background check on the part of the Company and in order to receive a Q security clearance, a background investigation by the Federal government. Subsequent Federal government reinvestigations may be required. Centrus Energy Corp. is an Equal Opportunity Employer.
Job Description Job Description Job Overview: The organization is seeking a Paint Seibi Technician to work in an automated robotic paint shop environment. Requirement/Must Have: Experience with automated robotic paint shop applications. Experience with Kawasaki Robots, Fanuc Robots (programming and problem troubleshooting). Experience with Digital Engineering. 2 years technical degree or equivalent work experience. Additional related certifications. Bachelor's degree in related field, or equivalent experience. Responsibilities: Online robot programming Sealer, UBC, and Dampening Run trials and adjust parameters. Evaluate quality drawings and meet standards. Online robot Programming Primer, Base and Clear Run trials and adjust parameters. Offline robot programming Use simulation software to perform reach studies and cycle time analysis. Knowledge of Fanuc Paint Pro and Kawasaki Carott3 programming software. Evaluate Quality Use elco-meters, wave-scan and X-Rite. Create Hand Over Documents Create snapshots of the robot processes for the NAMC's. Effective communications Must be able to use Microsoft Office and communicate with the written word. Nice to Have: Creative problem solver who thrives when presented with a challenge. Able to analyze problems and strategize for better solutions. Flexible and able to multitask on several different aspects of a project or on multiple projects. Able to take initiative to recommend projects, product improvements, or cost reductions. Excellent verbal and written communication skills. Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia-ensuring speed, quality, and consistency in every hire.
10/25/2026
Full time
Job Description Job Description Job Overview: The organization is seeking a Paint Seibi Technician to work in an automated robotic paint shop environment. Requirement/Must Have: Experience with automated robotic paint shop applications. Experience with Kawasaki Robots, Fanuc Robots (programming and problem troubleshooting). Experience with Digital Engineering. 2 years technical degree or equivalent work experience. Additional related certifications. Bachelor's degree in related field, or equivalent experience. Responsibilities: Online robot programming Sealer, UBC, and Dampening Run trials and adjust parameters. Evaluate quality drawings and meet standards. Online robot Programming Primer, Base and Clear Run trials and adjust parameters. Offline robot programming Use simulation software to perform reach studies and cycle time analysis. Knowledge of Fanuc Paint Pro and Kawasaki Carott3 programming software. Evaluate Quality Use elco-meters, wave-scan and X-Rite. Create Hand Over Documents Create snapshots of the robot processes for the NAMC's. Effective communications Must be able to use Microsoft Office and communicate with the written word. Nice to Have: Creative problem solver who thrives when presented with a challenge. Able to analyze problems and strategize for better solutions. Flexible and able to multitask on several different aspects of a project or on multiple projects. Able to take initiative to recommend projects, product improvements, or cost reductions. Excellent verbal and written communication skills. Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia-ensuring speed, quality, and consistency in every hire.
Job Description Job Description Description As the Composites Manufacturing Manager at Impulse , you will hire, manage, and mentor composites manufacturing engineers and technicians across two shifts to support hardware builds for Impulse's composite structures. You will support activities ranging from lamination, bonding, curing, mechanical assembly, new process development, and hardware integration. You will work directly with leaders and individual contributors in other disciplines. You will have the opportunity to contribute to all aspects of composites development. Responsibilities Hire and mentor composites manufacturing engineers and technicians Collaborate with design engineers and quality teams to ensure manufacturability, design for manufacturing (DFM) compliance, and long-term reliability Set daily and weekly production targets, backed by performance metrics Provide day-to-day support for the production floor, resolving build issues, updating work instructions, and improving yields Develop, document, and optimize manufacturing processes for hardware, including lamination, bonding, curing, mechanical assembly, and hardware integration Develop new production processes for unique composites applications, such as high-temperature composites, and weight-saving COPV technologies Establish and maintain high technical standards through specifications and training Setup equipment maintenance plans, and take actions to improve robustness, reliability, and reduce downtime Minimum Qualifications Bachelor's degree in Mechanical Engineering, Chemical Engineering, or related field 5+ years professional experience manufacturing structural aerospace hardware Professional experience managing and growing a team Desire to improve team processes and train other team members Ability to communicate technical challenges, explain rationale and/or resolve concerns Preferred Skills and Experience Master's degree in Mechanical Engineering, Chemical Engineering, or related field 5+ years of demonstrated experience with composites manufacturing for in-space vehicles 2+ years of full lifecycle experience (design, low-rate production, scaled production) with COPV's and COPV liners Demonstrated experience managing both exempt and non-exempt employees within a manufacturing environment Experience in a startup or agile development environment Additional Information: Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options , and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan . Impulse Space's spacecraft manufacturing business is subject to U.S. export regulations including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). This position requires applicants to be either U.S. Persons (i.e., U.S. citizen, U.S. national, lawful permanent U.S. resident (green card holder), an individual granted asylum in the U.S., or an individual admitted in U.S. refugee status) or persons eligible to obtain an export license from the U.S. Departments of State, Commerce, or other applicable U.S. government agencies. Learn more about the ITAR here. Impulse Space is an Equal Opportunity Employer; employment with Impulse Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
10/25/2026
Full time
Job Description Job Description Description As the Composites Manufacturing Manager at Impulse , you will hire, manage, and mentor composites manufacturing engineers and technicians across two shifts to support hardware builds for Impulse's composite structures. You will support activities ranging from lamination, bonding, curing, mechanical assembly, new process development, and hardware integration. You will work directly with leaders and individual contributors in other disciplines. You will have the opportunity to contribute to all aspects of composites development. Responsibilities Hire and mentor composites manufacturing engineers and technicians Collaborate with design engineers and quality teams to ensure manufacturability, design for manufacturing (DFM) compliance, and long-term reliability Set daily and weekly production targets, backed by performance metrics Provide day-to-day support for the production floor, resolving build issues, updating work instructions, and improving yields Develop, document, and optimize manufacturing processes for hardware, including lamination, bonding, curing, mechanical assembly, and hardware integration Develop new production processes for unique composites applications, such as high-temperature composites, and weight-saving COPV technologies Establish and maintain high technical standards through specifications and training Setup equipment maintenance plans, and take actions to improve robustness, reliability, and reduce downtime Minimum Qualifications Bachelor's degree in Mechanical Engineering, Chemical Engineering, or related field 5+ years professional experience manufacturing structural aerospace hardware Professional experience managing and growing a team Desire to improve team processes and train other team members Ability to communicate technical challenges, explain rationale and/or resolve concerns Preferred Skills and Experience Master's degree in Mechanical Engineering, Chemical Engineering, or related field 5+ years of demonstrated experience with composites manufacturing for in-space vehicles 2+ years of full lifecycle experience (design, low-rate production, scaled production) with COPV's and COPV liners Demonstrated experience managing both exempt and non-exempt employees within a manufacturing environment Experience in a startup or agile development environment Additional Information: Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options , and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan . Impulse Space's spacecraft manufacturing business is subject to U.S. export regulations including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). This position requires applicants to be either U.S. Persons (i.e., U.S. citizen, U.S. national, lawful permanent U.S. resident (green card holder), an individual granted asylum in the U.S., or an individual admitted in U.S. refugee status) or persons eligible to obtain an export license from the U.S. Departments of State, Commerce, or other applicable U.S. government agencies. Learn more about the ITAR here. Impulse Space is an Equal Opportunity Employer; employment with Impulse Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Job Description Job 227: Technical Writer I Job ID: 4045 Due to nuclear site access/or export-controlled project requirements, this role requires Candidates must also be willing to work on W2. Hiring: Technical Writer - Maintenance Operations Location: Pensacola, FL Schedule: Monday-Thursday, 6:00 AM-4:30 PM or 7:00 AM-5:30 PM Travel: None Interview Process: First round virtual with cameras on; second round in person. Interviews may include individual and panel discussions. Bill Rate: $35/hr Contract Duration: Approximately 12 Months (Possible extension) Hours: 40 hours/week About the Role We are seeking a Technical Writer to create and maintain documentation supporting maintenance operations. This role combines technical writing with hands-on equipment inspection and collaboration with maintenance teams in an industrial environment. Key Responsibilities Develop, review, and update user manuals, guides, preventive maintenance work orders, job plans, and technical documentation within Maximo CMMS. Validate maintenance instructions against original equipment manufacturer (OEM) manuals and technical specifications. Verify labor estimates, job steps, and task sequencing against actual field execution and operational standards. Standardize documentation to align with OEM procedures, internal standards, and documentation best practices. Create clear, consistent instructions that improve the usability and effectiveness of maintenance tasks. Collaborate with technicians, supervisors, reliability engineers, and cross-functional teams to gather information and validate updates. Support data entry, document control, and configuration management within Maximo. Document technical activities and prepare detailed reports. Must-Have Qualifications Minimum 3 years of maintenance experience in an industrial, manufacturing, or similar environment. Ability to read and interpret OEM manuals, technical drawings, and schematics. Excellent written communication and technical writing skills. Strong attention to documentation accuracy, consistency, and formatting. Proficiency in Microsoft Word, Excel, and common PDF editing tools. Ability to safely climb ladders and stairs, bend, twist, and maneuver in tight or elevated spaces to access equipment. Ability to move between elevated work areas to inspect, photograph, and document equipment and maintenance activities while following safety and PPE requirements. Willingness and ability to work early starts, late hours, overtime, and weekends on short notice. Flexibility to work any shift, including split shifts and across shifts. Nice-to-Have Qualifications Familiarity with Maximo or similar CMMS platforms . Experience developing job plans and preventive maintenance procedures. Understanding of maintenance workflows, labor estimating, and task sequencing. Ability to translate complex technical information into clear, user-friendly instructions. Experience collaborating with technicians, supervisors, and engineering teams. Knowledge of document control, configuration management, and technical reporting best practices. Trade certification or an associate degree in Mechanical, Electrical, or Industrial Maintenance. Experience standardizing preventive maintenance programs or supporting CMMS improvements and upgrades. Knowledge of Lean Maintenance, Reliability-Centered Maintenance (RCM), or similar methodologies.
10/25/2026
Full time
Job Description Job 227: Technical Writer I Job ID: 4045 Due to nuclear site access/or export-controlled project requirements, this role requires Candidates must also be willing to work on W2. Hiring: Technical Writer - Maintenance Operations Location: Pensacola, FL Schedule: Monday-Thursday, 6:00 AM-4:30 PM or 7:00 AM-5:30 PM Travel: None Interview Process: First round virtual with cameras on; second round in person. Interviews may include individual and panel discussions. Bill Rate: $35/hr Contract Duration: Approximately 12 Months (Possible extension) Hours: 40 hours/week About the Role We are seeking a Technical Writer to create and maintain documentation supporting maintenance operations. This role combines technical writing with hands-on equipment inspection and collaboration with maintenance teams in an industrial environment. Key Responsibilities Develop, review, and update user manuals, guides, preventive maintenance work orders, job plans, and technical documentation within Maximo CMMS. Validate maintenance instructions against original equipment manufacturer (OEM) manuals and technical specifications. Verify labor estimates, job steps, and task sequencing against actual field execution and operational standards. Standardize documentation to align with OEM procedures, internal standards, and documentation best practices. Create clear, consistent instructions that improve the usability and effectiveness of maintenance tasks. Collaborate with technicians, supervisors, reliability engineers, and cross-functional teams to gather information and validate updates. Support data entry, document control, and configuration management within Maximo. Document technical activities and prepare detailed reports. Must-Have Qualifications Minimum 3 years of maintenance experience in an industrial, manufacturing, or similar environment. Ability to read and interpret OEM manuals, technical drawings, and schematics. Excellent written communication and technical writing skills. Strong attention to documentation accuracy, consistency, and formatting. Proficiency in Microsoft Word, Excel, and common PDF editing tools. Ability to safely climb ladders and stairs, bend, twist, and maneuver in tight or elevated spaces to access equipment. Ability to move between elevated work areas to inspect, photograph, and document equipment and maintenance activities while following safety and PPE requirements. Willingness and ability to work early starts, late hours, overtime, and weekends on short notice. Flexibility to work any shift, including split shifts and across shifts. Nice-to-Have Qualifications Familiarity with Maximo or similar CMMS platforms . Experience developing job plans and preventive maintenance procedures. Understanding of maintenance workflows, labor estimating, and task sequencing. Ability to translate complex technical information into clear, user-friendly instructions. Experience collaborating with technicians, supervisors, and engineering teams. Knowledge of document control, configuration management, and technical reporting best practices. Trade certification or an associate degree in Mechanical, Electrical, or Industrial Maintenance. Experience standardizing preventive maintenance programs or supporting CMMS improvements and upgrades. Knowledge of Lean Maintenance, Reliability-Centered Maintenance (RCM), or similar methodologies.
Job Description Data Network Engineer (Full Time, 12-Month Contract Hybrid 2-3 Days/Week) Optomi, in partnership with one of our clients, is seeking a Data Network Engineer to support the design, planning, and deployment of critical network infrastructure across large-scale utility and corporate environments. This role will focus heavily on Cisco routing and switching, LAN/WAN/WLAN network design, and the development of detailed engineering/job packages, including network diagrams, Bills of Material (BOMs), equipment specifications, and step-by-step installation instructions for field technicians. The Data Network Engineer will work closely with network architects, project managers, and field engineering teams to coordinate equipment procurement, develop network configurations, and ensure successful infrastructure deployments while maintaining compliance with corporate security standards and NERC CIP requirements. The ideal candidate brings strong hands-on Cisco networking experience, expertise in routing protocols and network security, and a proven ability to independently develop comprehensive engineering packages and manage multiple network deployment projects. Responsibilities : Design, plan, implement, and maintain enterprise data network infrastructure, including LAN, WAN, and WLAN environments. Develop detailed engineering/job packages, including network diagrams, Bills of Material (BOMs), equipment specifications, and implementation documentation. Create step-by-step installation instructions, network configurations, and deployment packages for field technicians to execute. Configure, troubleshoot, and support Cisco routers, switches, and firewalls, ensuring reliable network connectivity and performance. Collaborate with network architects, project managers, field technicians, and engineering teams to ensure network designs meet technical standards and project requirements. Coordinate network equipment procurement, configuration changes, and deployment activities while managing multiple projects and meeting deadlines. Ensure network infrastructure complies with security standards and NERC CIP requirements while supporting network monitoring, troubleshooting, and continuous improvements. Apply today if your background includes: 4-7 years of hands-on network engineering experience designing, implementing, and supporting enterprise LAN, WAN, and WLAN environments. Strong Cisco networking experience, including configuring, managing, and troubleshooting routers, switches, and network infrastructure. Proven experience creating detailed engineering/job packages, including step-by-step installation instructions, network configurations, and deployment documentation for field technicians. Experience developing network diagrams using Microsoft Visio, creating Bills of Material (BOMs), and coordinating network equipment specifications and procurement. Strong knowledge of routing and switching protocols, including route advertisement, route filtering, route redistribution, GRE, IPsec, DMVPN, and SD-WAN. Hands-on experience with firewall administration, network security, and monitoring tools such as SolarWinds Orion, Cisco ISE, and BlueCat IPAM. Experience managing multiple network infrastructure projects, collaborating with architects and field technicians, and ensuring deployments meet security standards, including NERC CIP compliance.
10/25/2026
Full time
Job Description Data Network Engineer (Full Time, 12-Month Contract Hybrid 2-3 Days/Week) Optomi, in partnership with one of our clients, is seeking a Data Network Engineer to support the design, planning, and deployment of critical network infrastructure across large-scale utility and corporate environments. This role will focus heavily on Cisco routing and switching, LAN/WAN/WLAN network design, and the development of detailed engineering/job packages, including network diagrams, Bills of Material (BOMs), equipment specifications, and step-by-step installation instructions for field technicians. The Data Network Engineer will work closely with network architects, project managers, and field engineering teams to coordinate equipment procurement, develop network configurations, and ensure successful infrastructure deployments while maintaining compliance with corporate security standards and NERC CIP requirements. The ideal candidate brings strong hands-on Cisco networking experience, expertise in routing protocols and network security, and a proven ability to independently develop comprehensive engineering packages and manage multiple network deployment projects. Responsibilities : Design, plan, implement, and maintain enterprise data network infrastructure, including LAN, WAN, and WLAN environments. Develop detailed engineering/job packages, including network diagrams, Bills of Material (BOMs), equipment specifications, and implementation documentation. Create step-by-step installation instructions, network configurations, and deployment packages for field technicians to execute. Configure, troubleshoot, and support Cisco routers, switches, and firewalls, ensuring reliable network connectivity and performance. Collaborate with network architects, project managers, field technicians, and engineering teams to ensure network designs meet technical standards and project requirements. Coordinate network equipment procurement, configuration changes, and deployment activities while managing multiple projects and meeting deadlines. Ensure network infrastructure complies with security standards and NERC CIP requirements while supporting network monitoring, troubleshooting, and continuous improvements. Apply today if your background includes: 4-7 years of hands-on network engineering experience designing, implementing, and supporting enterprise LAN, WAN, and WLAN environments. Strong Cisco networking experience, including configuring, managing, and troubleshooting routers, switches, and network infrastructure. Proven experience creating detailed engineering/job packages, including step-by-step installation instructions, network configurations, and deployment documentation for field technicians. Experience developing network diagrams using Microsoft Visio, creating Bills of Material (BOMs), and coordinating network equipment specifications and procurement. Strong knowledge of routing and switching protocols, including route advertisement, route filtering, route redistribution, GRE, IPsec, DMVPN, and SD-WAN. Hands-on experience with firewall administration, network security, and monitoring tools such as SolarWinds Orion, Cisco ISE, and BlueCat IPAM. Experience managing multiple network infrastructure projects, collaborating with architects and field technicians, and ensuring deployments meet security standards, including NERC CIP compliance.
Job Description Job Title: IT Support Specialists Duration: 6 Month Contract Location: Meridian Idaho 83642 Pay range - $25 to $27/hr. on w2 Monday-Friday 7am-4pm Job Opportunity Our IT Support Specialists provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and telecommunications. Track, research, diagnose and fix problems in a timely manner to minimize customer down time. Provide quality customer service and technical support for all customers. This position is on-site at our Meridian, Idaho campus, Monday-Friday 7am-4pm (40 hours) Required Experience : 1-2/+ years relevant experience, such as problem/issue tracking application, working with microcomputers, WAN and LAN equipment, etc., as well as: Provides support to employees or internal customers in resolving complex or escalated technology issues Assembles statistical and management reports for activity reporting and trend analysis Maintains documentation pertaining to warranties and instructional guides for computer hardware Creates and maintains training materials pertaining to computer troubleshooting and usage Knowledge of: MS Office applications MS Active Directory MS Exchange Local and wide area networking Microsoft & Mac operating systems; iOS, iPadOS Skills: Hardware and software troubleshooting skills Customer service & Interpersonal Written and verbal communication Ability to: Lift/move a variety of microcomputer components Install, configure and evaluate microcomputer hardware and software Handle various tasks and deal with changing priorities Preferred qualifications: Experience in helpdesk/call center environment Experience with root cause analysis and problem resolution methodologies Experience managing small to medium projects Experience in scripting, coding and/or other dev familiarity Degree in Computer Information Systems or related IT field, or other industry-related certification(s) such as CompTIA A+ or Network+ Your day may look like: Ensure timely recognition, isolation and resolution to support calls from Client employees and prioritize calls to ensure proper resources are assigned and downtime is minimized. Coordinate escalation of problem resolution with customer and responsible party (or parties). Report violations of company or department standard procedures/policies to management. Maintain knowledge base for resolutions to common problems and support documentation for IT systems. Act as a resource for other departmental desktop support specialists. Provide technical support to questions from customers, to include but not limited to the following: personal Computer (PC) hardware issues, laptop and/or iPad issues, inquiries related to network security, customer questions on specific PC-related software products, and telephone related issues. Manage and maintain issue/problem tracking application and work center documentation. Oversee maintenance of the system configuration database for all PC hardware and printer changes. Act as liaison between IT and all levels of the organization, including senior management as needed. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
10/25/2026
Full time
Job Description Job Title: IT Support Specialists Duration: 6 Month Contract Location: Meridian Idaho 83642 Pay range - $25 to $27/hr. on w2 Monday-Friday 7am-4pm Job Opportunity Our IT Support Specialists provide a central focal point to resolve problems for internal/external customers related to personal computers, network operating systems, server access, software applications, and telecommunications. Track, research, diagnose and fix problems in a timely manner to minimize customer down time. Provide quality customer service and technical support for all customers. This position is on-site at our Meridian, Idaho campus, Monday-Friday 7am-4pm (40 hours) Required Experience : 1-2/+ years relevant experience, such as problem/issue tracking application, working with microcomputers, WAN and LAN equipment, etc., as well as: Provides support to employees or internal customers in resolving complex or escalated technology issues Assembles statistical and management reports for activity reporting and trend analysis Maintains documentation pertaining to warranties and instructional guides for computer hardware Creates and maintains training materials pertaining to computer troubleshooting and usage Knowledge of: MS Office applications MS Active Directory MS Exchange Local and wide area networking Microsoft & Mac operating systems; iOS, iPadOS Skills: Hardware and software troubleshooting skills Customer service & Interpersonal Written and verbal communication Ability to: Lift/move a variety of microcomputer components Install, configure and evaluate microcomputer hardware and software Handle various tasks and deal with changing priorities Preferred qualifications: Experience in helpdesk/call center environment Experience with root cause analysis and problem resolution methodologies Experience managing small to medium projects Experience in scripting, coding and/or other dev familiarity Degree in Computer Information Systems or related IT field, or other industry-related certification(s) such as CompTIA A+ or Network+ Your day may look like: Ensure timely recognition, isolation and resolution to support calls from Client employees and prioritize calls to ensure proper resources are assigned and downtime is minimized. Coordinate escalation of problem resolution with customer and responsible party (or parties). Report violations of company or department standard procedures/policies to management. Maintain knowledge base for resolutions to common problems and support documentation for IT systems. Act as a resource for other departmental desktop support specialists. Provide technical support to questions from customers, to include but not limited to the following: personal Computer (PC) hardware issues, laptop and/or iPad issues, inquiries related to network security, customer questions on specific PC-related software products, and telephone related issues. Manage and maintain issue/problem tracking application and work center documentation. Oversee maintenance of the system configuration database for all PC hardware and printer changes. Act as liaison between IT and all levels of the organization, including senior management as needed. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job Description Desktop Support Specialist Location: Doral, FL Schedule: Monday-Friday, 8:00 AM-5:00 PM Additional Availability: Rotating on-call support for nights and weekends Start Date: Immediate Position Summary We are seeking a Desktop Support Specialist to provide hands-on technical support for end users, including hardware, software applications, and general IT-related issues. This role requires strong troubleshooting skills, excellent customer service, and the ability to deliver high-touch support to VIP users, including senior executives. The ideal candidate has experience resolving technical incidents, managing escalations, supporting IT infrastructure, and working in a fast-paced environment. Flexibility to support business-critical operations outside standard business hours is required. Key Responsibilities Provide deskside technical support for hardware, software applications, peripherals, and general end-user technology issues. Deliver high-touch, high-priority technical support to VIP users, including senior executives. Diagnose and resolve technical incidents independently, escalating complex issues to the appropriate support teams when necessary. Coordinate and manage escalations across multiple technical support levels to ensure timely resolution. Identify recurring technical issues and recommend solutions to prevent future incidents. Implement and verify system changes, updates, patches, and security measures in accordance with established policies. Monitor patch compliance and help maintain accurate IT asset and configuration records. Support IT infrastructure initiatives, technical projects, and service improvement efforts. Follow established IT service management processes and procedures. Communicate technical information clearly to users, support teams, and stakeholders at all levels. Collaborate with cross-functional technical teams to resolve complex issues and maintain service quality. Participate in a rotating on-call schedule to support after-hours incidents and business-critical operations. Required Qualifications At least 2 years of experience in desktop support, deskside technical support, or a related IT support role. Hands-on experience troubleshooting hardware, software applications, and end-user technology issues. Exposure to network and server infrastructure. Experience providing customer-facing technical support, preferably in a high-priority or executive support environment. Strong problem-solving, incident resolution, and escalation management skills. Excellent verbal and written communication skills, with the ability to work effectively with users at all organizational levels. Ability to work independently while collaborating with technical teams to resolve complex issues. Familiarity with IT service management (ITSM) and ITIL processes. Ability to work rotating on-call hours, including nights and weekends, as required to support 24x7 operations. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent professional experience. ITIL Foundation certification or other relevant IT certifications. Experience with change management, patch management, security compliance, and configuration management. Experience supporting complex IT environments and participating in technical projects or service improvement initiatives. Work Environment and Schedule This is an on-site opportunity based in Doral, Florida. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, with rotating on-call availability for nights and weekends. Candidates must be comfortable providing responsive technical support outside normal business hours when needed.
10/25/2026
Full time
Job Description Desktop Support Specialist Location: Doral, FL Schedule: Monday-Friday, 8:00 AM-5:00 PM Additional Availability: Rotating on-call support for nights and weekends Start Date: Immediate Position Summary We are seeking a Desktop Support Specialist to provide hands-on technical support for end users, including hardware, software applications, and general IT-related issues. This role requires strong troubleshooting skills, excellent customer service, and the ability to deliver high-touch support to VIP users, including senior executives. The ideal candidate has experience resolving technical incidents, managing escalations, supporting IT infrastructure, and working in a fast-paced environment. Flexibility to support business-critical operations outside standard business hours is required. Key Responsibilities Provide deskside technical support for hardware, software applications, peripherals, and general end-user technology issues. Deliver high-touch, high-priority technical support to VIP users, including senior executives. Diagnose and resolve technical incidents independently, escalating complex issues to the appropriate support teams when necessary. Coordinate and manage escalations across multiple technical support levels to ensure timely resolution. Identify recurring technical issues and recommend solutions to prevent future incidents. Implement and verify system changes, updates, patches, and security measures in accordance with established policies. Monitor patch compliance and help maintain accurate IT asset and configuration records. Support IT infrastructure initiatives, technical projects, and service improvement efforts. Follow established IT service management processes and procedures. Communicate technical information clearly to users, support teams, and stakeholders at all levels. Collaborate with cross-functional technical teams to resolve complex issues and maintain service quality. Participate in a rotating on-call schedule to support after-hours incidents and business-critical operations. Required Qualifications At least 2 years of experience in desktop support, deskside technical support, or a related IT support role. Hands-on experience troubleshooting hardware, software applications, and end-user technology issues. Exposure to network and server infrastructure. Experience providing customer-facing technical support, preferably in a high-priority or executive support environment. Strong problem-solving, incident resolution, and escalation management skills. Excellent verbal and written communication skills, with the ability to work effectively with users at all organizational levels. Ability to work independently while collaborating with technical teams to resolve complex issues. Familiarity with IT service management (ITSM) and ITIL processes. Ability to work rotating on-call hours, including nights and weekends, as required to support 24x7 operations. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent professional experience. ITIL Foundation certification or other relevant IT certifications. Experience with change management, patch management, security compliance, and configuration management. Experience supporting complex IT environments and participating in technical projects or service improvement initiatives. Work Environment and Schedule This is an on-site opportunity based in Doral, Florida. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, with rotating on-call availability for nights and weekends. Candidates must be comfortable providing responsive technical support outside normal business hours when needed.
Job Description Northern Palm Beach County Monday-Friday 100% Onsite $85-90k annually We are seeking an IT Support Team Lead to provide hands-on technical support, troubleshoot complex issues, and assist with daily IT support operations. This person will serve as an escalation point for other technicians while helping ensure support tickets are handled efficiently. The ideal candidate is a strong troubleshooter who takes ownership of issues, communicates well with users, and can work independently in a fast-paced environment. Key Responsibilities Provide Tier II and Tier III support for desktops, laptops, mobile devices, and business applications. Troubleshoot Windows 10/11, Microsoft 365, Active Directory, VPN, networking, and connectivity issues. Serve as an escalation point for more complex technical problems. Monitor and prioritize support tickets to ensure timely resolution. Support Microsoft Intune, device management, imaging, and workstation deployments. Handle user account setups, permissions, onboarding, and offboarding. Troubleshoot printers, mobile devices, conference room equipment, and other office technology. Assist other technicians with troubleshooting and technical guidance. Identify recurring issues and recommend solutions to improve IT support. Maintain documentation and assist with IT upgrades and projects. Required Qualifications 5+ years of IT Support, Desktop Support, or Help Desk experience. Strong experience with Windows 10/11, Microsoft 365, and Active Directory. Knowledge of networking fundamentals, VPNs, and remote support tools. Experience working with ticketing systems and managing multiple support requests. Strong troubleshooting and problem-solving abilities. Excellent communication and customer service skills. Ability to work independently, prioritize tasks, and take ownership of technical issues. Preferred Qualifications Previous experience in a Senior or Lead IT Support role. Experience with Microsoft Intune, Entra ID, or endpoint management tools. Experience with workstation imaging, deployment, and hardware support. Experience mentoring or assisting junior technicians. Associate's or bachelor's degree in IT or a related field. Ideal Candidate Someone who is technically strong, proactive, dependable, and enjoys helping people. We're looking for a hands-on problem solver who can handle escalated issues, support other technicians, and keep IT operations running smoothly.
10/25/2026
Full time
Job Description Northern Palm Beach County Monday-Friday 100% Onsite $85-90k annually We are seeking an IT Support Team Lead to provide hands-on technical support, troubleshoot complex issues, and assist with daily IT support operations. This person will serve as an escalation point for other technicians while helping ensure support tickets are handled efficiently. The ideal candidate is a strong troubleshooter who takes ownership of issues, communicates well with users, and can work independently in a fast-paced environment. Key Responsibilities Provide Tier II and Tier III support for desktops, laptops, mobile devices, and business applications. Troubleshoot Windows 10/11, Microsoft 365, Active Directory, VPN, networking, and connectivity issues. Serve as an escalation point for more complex technical problems. Monitor and prioritize support tickets to ensure timely resolution. Support Microsoft Intune, device management, imaging, and workstation deployments. Handle user account setups, permissions, onboarding, and offboarding. Troubleshoot printers, mobile devices, conference room equipment, and other office technology. Assist other technicians with troubleshooting and technical guidance. Identify recurring issues and recommend solutions to improve IT support. Maintain documentation and assist with IT upgrades and projects. Required Qualifications 5+ years of IT Support, Desktop Support, or Help Desk experience. Strong experience with Windows 10/11, Microsoft 365, and Active Directory. Knowledge of networking fundamentals, VPNs, and remote support tools. Experience working with ticketing systems and managing multiple support requests. Strong troubleshooting and problem-solving abilities. Excellent communication and customer service skills. Ability to work independently, prioritize tasks, and take ownership of technical issues. Preferred Qualifications Previous experience in a Senior or Lead IT Support role. Experience with Microsoft Intune, Entra ID, or endpoint management tools. Experience with workstation imaging, deployment, and hardware support. Experience mentoring or assisting junior technicians. Associate's or bachelor's degree in IT or a related field. Ideal Candidate Someone who is technically strong, proactive, dependable, and enjoys helping people. We're looking for a hands-on problem solver who can handle escalated issues, support other technicians, and keep IT operations running smoothly.
Job Description Help Desk Technician opening with our client. CONTRACT ROLE. ONSITE. Great entry level opportunity to work in the help desk field within a primary/secondary educational environment assisting students, teachers and administrative staff with technical and computer issues. Overview of Duties Provide hardware and software support for all technologies Address help desk tickets efficiently and in a timely manner Perform remote troubleshooting through diagnostic techniques and pertinent questions Record events and problems and their resolution in logs Install updates and configuration modifications to both PC's and Mac's Provide support for Android and iOS mobile devices Qualifications Associate or Bachelor's Degree in Information Technology OR 5 years of experience in IT support, customer service and personal management and OR any equivalent combination of education and experience. Knowledge of computer systems (PCs, laptops, Chromebooks), networks, printers and peripherals Active directory experience Mobile device experience Good troubleshooting skills Ability to respond service issues after hours as needed Excellent communication skills Customer-oriented and cool-tempered Valid Driver's license; Must have or be able to obtain child abuse and federal and state criminal record clearances Help Desk Technician - 26-00821
10/25/2026
Full time
Job Description Help Desk Technician opening with our client. CONTRACT ROLE. ONSITE. Great entry level opportunity to work in the help desk field within a primary/secondary educational environment assisting students, teachers and administrative staff with technical and computer issues. Overview of Duties Provide hardware and software support for all technologies Address help desk tickets efficiently and in a timely manner Perform remote troubleshooting through diagnostic techniques and pertinent questions Record events and problems and their resolution in logs Install updates and configuration modifications to both PC's and Mac's Provide support for Android and iOS mobile devices Qualifications Associate or Bachelor's Degree in Information Technology OR 5 years of experience in IT support, customer service and personal management and OR any equivalent combination of education and experience. Knowledge of computer systems (PCs, laptops, Chromebooks), networks, printers and peripherals Active directory experience Mobile device experience Good troubleshooting skills Ability to respond service issues after hours as needed Excellent communication skills Customer-oriented and cool-tempered Valid Driver's license; Must have or be able to obtain child abuse and federal and state criminal record clearances Help Desk Technician - 26-00821
Job Description Support Engineer L2 - MSP Escalations Location: Tampa, FL Work Arrangement: Primarily remote, with occasional visits to local schools Salary: $60,000-$70,000, with flexibility for an exceptional candidate Employment Type: Full-time About the Opportunity A mission-driven managed service provider focused on K-12 education is hiring a Systems Administrator to support schools across the Tampa area. This role is a strong fit for a Tier 2 IT professional who enjoys solving complex technical issues, building client relationships, and helping less experienced technicians grow. You'll serve as an escalation point for the service desk, working across Microsoft and Google environments, endpoint management, local servers, and printer management systems. You'll also mentor Tier 1 and field technicians, sharing your knowledge and helping the team resolve more issues independently. The role is primarily remote, with occasional onsite visits to schools in the Tampa area-typically about five to six times per year. You'll join a collaborative team where your technical skills and client service make a direct impact on educators and students. What You'll Do Take ownership of complex Tier 2 escalations and troubleshoot issues across client environments. Support Microsoft 365, Google Workspace, endpoint management, local servers, and printer management systems. Provide remote support through ticket and call queues, keeping clients informed throughout the resolution process. Serve as a technical resource and mentor for Tier 1 technicians and field engineers. Coach teammates on troubleshooting methods and help them build confidence handling issues independently. Build trusted relationships with school clients through responsive communication and personalized support. Visit local schools when hands-on support is needed. What We're Looking For Experience in a Tier 2 help desk, systems administration, or IT support role. Working knowledge of Google Workspace and Microsoft technologies. Familiarity with mobile device management or endpoint management tools. Strong troubleshooting, communication, and customer service skills. Interest in mentoring technicians and sharing technical knowledge. Ability to pass the required CGIS background check. Compensation & Benefits Salary range of $60,000-$70,000 , with flexibility for an exceptional candidate. Company vehicle. 401(k) with employer match. Medical, dental, and vision insurance. Paid time off, including time for training. Up to $1,500 in training reimbursement. Bonus opportunities. Supportive team culture and room to grow as the person currently in this role is being promoted.
10/25/2026
Full time
Job Description Support Engineer L2 - MSP Escalations Location: Tampa, FL Work Arrangement: Primarily remote, with occasional visits to local schools Salary: $60,000-$70,000, with flexibility for an exceptional candidate Employment Type: Full-time About the Opportunity A mission-driven managed service provider focused on K-12 education is hiring a Systems Administrator to support schools across the Tampa area. This role is a strong fit for a Tier 2 IT professional who enjoys solving complex technical issues, building client relationships, and helping less experienced technicians grow. You'll serve as an escalation point for the service desk, working across Microsoft and Google environments, endpoint management, local servers, and printer management systems. You'll also mentor Tier 1 and field technicians, sharing your knowledge and helping the team resolve more issues independently. The role is primarily remote, with occasional onsite visits to schools in the Tampa area-typically about five to six times per year. You'll join a collaborative team where your technical skills and client service make a direct impact on educators and students. What You'll Do Take ownership of complex Tier 2 escalations and troubleshoot issues across client environments. Support Microsoft 365, Google Workspace, endpoint management, local servers, and printer management systems. Provide remote support through ticket and call queues, keeping clients informed throughout the resolution process. Serve as a technical resource and mentor for Tier 1 technicians and field engineers. Coach teammates on troubleshooting methods and help them build confidence handling issues independently. Build trusted relationships with school clients through responsive communication and personalized support. Visit local schools when hands-on support is needed. What We're Looking For Experience in a Tier 2 help desk, systems administration, or IT support role. Working knowledge of Google Workspace and Microsoft technologies. Familiarity with mobile device management or endpoint management tools. Strong troubleshooting, communication, and customer service skills. Interest in mentoring technicians and sharing technical knowledge. Ability to pass the required CGIS background check. Compensation & Benefits Salary range of $60,000-$70,000 , with flexibility for an exceptional candidate. Company vehicle. 401(k) with employer match. Medical, dental, and vision insurance. Paid time off, including time for training. Up to $1,500 in training reimbursement. Bonus opportunities. Supportive team culture and room to grow as the person currently in this role is being promoted.
Job Description Triada Networks provides cybersecurity and managed IT to SEC-regulated investment managers across the Metro NYC tri-state area. We're hiring a hybrid Field / Service Desk Technician who splits time between on-site client support across the tri-state area and remote service desk while working from home. You'll be a visible face of Triada at client sites, so professionalism, discretion, and clear communication matter as much as technical skill. We'll Provide: Annual salary of $55-60k Unlimited PTO Exposure to cybersecurity and compliance work that goes beyond typical IT Clear path to grow into higher-tier and specialized roles What You'll Do: Provide L1-1.5 support at client offices and remotely: troubleshooting desktops, laptops, printers, mobile devices, and connectivity Handle service desk tickets end to end: triage, resolve, document, and escalate to senior techs when needed Work alongside senior technicians on larger on-site projects, cutovers, and installs, and handle routine visits independently Set up, image, and deploy workstations and user accounts Support Windows and macOS endpoints, Microsoft 365, and common business applications Set up, troubleshoot, and secure iPhones, iPads, and Android devices, including MDM enrollment and company email/app access Assist with on-site network tasks such as switches, access points, and cabling, under senior tech direction Keep accurate ticket notes and asset documentation Skills You'll Need: 1-2 years of hands-on IT support experience (L1 to L1.5) Solid grasp of Windows, macOS, Microsoft 365, and basic networking (DNS, DHCP, TCP/IP, VPNs) Comfortable supporting iOS and Android devices in a business environment Comfortable working both on-site at client offices across the tri-state area and remotely from a home office Valid driver's license and reliable transportation Able to work independently on routine on-site visits and collaborate with senior techs on larger jobs Discretion and awareness around sensitive, regulated client environments Nice to Have Experience in an MSP environment CompTIA A+, Network+, or similar certifications Experience with MDM tools such as Intune, Jamf, or Apple Business Manager Apple certifications (e.g., Apple Certified Support Professional) Exposure to compliance-driven or financial-services clients Ready to Apply? Submit your resume here OR Get a head start with the assessment and application here: - VTC8W3KMD/landing?u=
10/25/2026
Full time
Job Description Triada Networks provides cybersecurity and managed IT to SEC-regulated investment managers across the Metro NYC tri-state area. We're hiring a hybrid Field / Service Desk Technician who splits time between on-site client support across the tri-state area and remote service desk while working from home. You'll be a visible face of Triada at client sites, so professionalism, discretion, and clear communication matter as much as technical skill. We'll Provide: Annual salary of $55-60k Unlimited PTO Exposure to cybersecurity and compliance work that goes beyond typical IT Clear path to grow into higher-tier and specialized roles What You'll Do: Provide L1-1.5 support at client offices and remotely: troubleshooting desktops, laptops, printers, mobile devices, and connectivity Handle service desk tickets end to end: triage, resolve, document, and escalate to senior techs when needed Work alongside senior technicians on larger on-site projects, cutovers, and installs, and handle routine visits independently Set up, image, and deploy workstations and user accounts Support Windows and macOS endpoints, Microsoft 365, and common business applications Set up, troubleshoot, and secure iPhones, iPads, and Android devices, including MDM enrollment and company email/app access Assist with on-site network tasks such as switches, access points, and cabling, under senior tech direction Keep accurate ticket notes and asset documentation Skills You'll Need: 1-2 years of hands-on IT support experience (L1 to L1.5) Solid grasp of Windows, macOS, Microsoft 365, and basic networking (DNS, DHCP, TCP/IP, VPNs) Comfortable supporting iOS and Android devices in a business environment Comfortable working both on-site at client offices across the tri-state area and remotely from a home office Valid driver's license and reliable transportation Able to work independently on routine on-site visits and collaborate with senior techs on larger jobs Discretion and awareness around sensitive, regulated client environments Nice to Have Experience in an MSP environment CompTIA A+, Network+, or similar certifications Experience with MDM tools such as Intune, Jamf, or Apple Business Manager Apple certifications (e.g., Apple Certified Support Professional) Exposure to compliance-driven or financial-services clients Ready to Apply? Submit your resume here OR Get a head start with the assessment and application here: - VTC8W3KMD/landing?u=
Job Description Level 1 IT Technician (Help Desk & Field Support) Company: KL Tech Consulting, LLC Location: White Plains, NY (On-site with frequent local field visits across NY Metro) Employment Type: Full-time, Monday-Friday Compensation: $50,000 + Medical, Dental, Vision, & 401(k) About the Role Are you tech-savvy, ambitious, and looking for an IT career rather than just another help desk job? At KL Tech, we prioritize attitude, coachability, and drive over years of corporate experience . We train you, pay for your certifications, and actively promote from within. As a Level 1 Technician, you will be the frontline face and voice of our firm. You'll handle phone support, ticket triage, workspace setups, and travel locally to provide elite hands-on support at high-end client offices. What We Provide (Why You'll Thrive Here) Paid Training & Certifications: We support and cover costs for your role-relevant credentials (CompTIA A+, Network+, Security+, Microsoft MS-900, MD-102, etc.). Clear Career Path: Earned advancement from Level 1 to Level 2 and Level 3 based on your demonstrated skill and client feedback-not tenure. Cutting-Edge Tech Stack: Learn industry-leading tools, including Autotask (PSA), Datto RMM, IT Glue, Microsoft 365, Intune, and AI-assisted service desk workflows. Mileage Reimbursement: Frequent local field travel to client sites is fully reimbursed per company policy. Key Responsibilities Frontline Support & Triage: Answer incoming client calls professionally, gather complete troubleshooting information, and route complex issues efficiently. Help Desk Problem Solving: Resolve first-line issues like password resets, MFA, Microsoft 365/Outlook glitches, printers, and basic network connectivity. Workstation Configuration: Deploy and set up new PCs/laptops to company standards using Windows updates, Intune, Autopilot, and security software. On-Site Field Visits: Travel to professional client offices across the New York Metro area for hardware deployment, office moves, and hands-on technical troubleshooting. Required Qualifications 1 to 2 years of IT support experience (includes internships, school IT help desks, retail tech/repair roles, or volunteer support). Working knowledge of Windows 10/11 and Microsoft 365 environments (Outlook, Teams, OneDrive). A basic understanding of fundamental networking concepts (IP addressing, DNS, Wi-Fi routing, network printers). A valid driver's license and reliable personal transportation for local client site visits. Exceptional verbal and written communication skills, with a professional appearance and calm demeanor suitable for executive environments. High school diploma or equivalent, and the physical ability to lift up to 50 lbs to work under desks or in equipment rooms. Preferred (But Not Required) Qualifications Prior exposure to a ticketing system (Autotask, ConnectWise, etc.) or experience in a multi-client/MSP environment. Progress toward an Associate/Bachelor's degree or early IT certifications. KL Tech is an equal opportunity employer.
10/25/2026
Full time
Job Description Level 1 IT Technician (Help Desk & Field Support) Company: KL Tech Consulting, LLC Location: White Plains, NY (On-site with frequent local field visits across NY Metro) Employment Type: Full-time, Monday-Friday Compensation: $50,000 + Medical, Dental, Vision, & 401(k) About the Role Are you tech-savvy, ambitious, and looking for an IT career rather than just another help desk job? At KL Tech, we prioritize attitude, coachability, and drive over years of corporate experience . We train you, pay for your certifications, and actively promote from within. As a Level 1 Technician, you will be the frontline face and voice of our firm. You'll handle phone support, ticket triage, workspace setups, and travel locally to provide elite hands-on support at high-end client offices. What We Provide (Why You'll Thrive Here) Paid Training & Certifications: We support and cover costs for your role-relevant credentials (CompTIA A+, Network+, Security+, Microsoft MS-900, MD-102, etc.). Clear Career Path: Earned advancement from Level 1 to Level 2 and Level 3 based on your demonstrated skill and client feedback-not tenure. Cutting-Edge Tech Stack: Learn industry-leading tools, including Autotask (PSA), Datto RMM, IT Glue, Microsoft 365, Intune, and AI-assisted service desk workflows. Mileage Reimbursement: Frequent local field travel to client sites is fully reimbursed per company policy. Key Responsibilities Frontline Support & Triage: Answer incoming client calls professionally, gather complete troubleshooting information, and route complex issues efficiently. Help Desk Problem Solving: Resolve first-line issues like password resets, MFA, Microsoft 365/Outlook glitches, printers, and basic network connectivity. Workstation Configuration: Deploy and set up new PCs/laptops to company standards using Windows updates, Intune, Autopilot, and security software. On-Site Field Visits: Travel to professional client offices across the New York Metro area for hardware deployment, office moves, and hands-on technical troubleshooting. Required Qualifications 1 to 2 years of IT support experience (includes internships, school IT help desks, retail tech/repair roles, or volunteer support). Working knowledge of Windows 10/11 and Microsoft 365 environments (Outlook, Teams, OneDrive). A basic understanding of fundamental networking concepts (IP addressing, DNS, Wi-Fi routing, network printers). A valid driver's license and reliable personal transportation for local client site visits. Exceptional verbal and written communication skills, with a professional appearance and calm demeanor suitable for executive environments. High school diploma or equivalent, and the physical ability to lift up to 50 lbs to work under desks or in equipment rooms. Preferred (But Not Required) Qualifications Prior exposure to a ticketing system (Autotask, ConnectWise, etc.) or experience in a multi-client/MSP environment. Progress toward an Associate/Bachelor's degree or early IT certifications. KL Tech is an equal opportunity employer.
Job Description Our client in Global IT Distribution is looking to hire an entry level IT Technician in Southaven, MS Pay Rate: $15.23 Per Hour The shift will be Monday- Friday from 7 am to 5 pm. Recent Graduate in IT or related field can also apply. Duties: Supports technical integration activities across systems and platforms used by Client. Assists with configuration, issue resolution, and operational support for integrations that enable business process continuity and data flow. Responsibilities: Supports technical integration tasks across applications and systems. Assists with troubleshooting, testing, and maintenance of integration points. Works with technical teams to resolve issues affecting data flow or system connectivity. Maintains technical records and documentation related to supported integrations. Supports operational stability and issue follow-up activities. Skills: Experience in technical support, systems integration, or application support roles. Basic understanding of interfaces, data movement, or system connectivity. Strong troubleshooting and support coordination skills. Ability to work within established procedures and technical guidance. 1-3 years of relevant experience. ABOUT US: PrideNow is Pride Global' s light industrial staffing organization, a distinguished division within the Pride Global umbrella. Aligned with the overarching mission of Pride Global, we specialize in delivering top-tier human resources and workforce solutions to the light industrial industry. Leveraging the strength of our global network, PrideNow is dedicated to empowering diversity, ensuring compliance, and driving unparalleled success for businesses. As part of the Pride Global family, we bring forth a commitment to excellence and a comprehensive approach to meeting the unique staffing needs of our clients worldwide. Welcome to PrideNow, where our local expertise seamlessly integrates into the global excellence of Pride Global, shaping a future of dynamic workforce solutions. Benefits Disclosure: PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
10/25/2026
Full time
Job Description Our client in Global IT Distribution is looking to hire an entry level IT Technician in Southaven, MS Pay Rate: $15.23 Per Hour The shift will be Monday- Friday from 7 am to 5 pm. Recent Graduate in IT or related field can also apply. Duties: Supports technical integration activities across systems and platforms used by Client. Assists with configuration, issue resolution, and operational support for integrations that enable business process continuity and data flow. Responsibilities: Supports technical integration tasks across applications and systems. Assists with troubleshooting, testing, and maintenance of integration points. Works with technical teams to resolve issues affecting data flow or system connectivity. Maintains technical records and documentation related to supported integrations. Supports operational stability and issue follow-up activities. Skills: Experience in technical support, systems integration, or application support roles. Basic understanding of interfaces, data movement, or system connectivity. Strong troubleshooting and support coordination skills. Ability to work within established procedures and technical guidance. 1-3 years of relevant experience. ABOUT US: PrideNow is Pride Global' s light industrial staffing organization, a distinguished division within the Pride Global umbrella. Aligned with the overarching mission of Pride Global, we specialize in delivering top-tier human resources and workforce solutions to the light industrial industry. Leveraging the strength of our global network, PrideNow is dedicated to empowering diversity, ensuring compliance, and driving unparalleled success for businesses. As part of the Pride Global family, we bring forth a commitment to excellence and a comprehensive approach to meeting the unique staffing needs of our clients worldwide. Welcome to PrideNow, where our local expertise seamlessly integrates into the global excellence of Pride Global, shaping a future of dynamic workforce solutions. Benefits Disclosure: PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. Equal Employment Opportunity PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Job Description Job Description Description: TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians. We are seeking a Field Supervisor to join our team in Denver, CO . In this role you will oversee the subcontractors in both Denver and Colorado Springs who are installing wifi equipment in vacant apartment units as well as single family homes. You will oversee resource management, daily operations, ensure all tasks assigned are completed in a timely manner and meet organizational quality standards. Why TAK? Full Time Paid Weekly Compensation: $60K - $62K annually, DOE Full Benefits Package (Medical, Dental & Vision) Paid Time Off 401(k) with Company Match 25K Company Paid Life Insurance Independent Work & Team Collaboration Career Development & Advancement Opportunities! The Role Oversee the daily operation of assigned market Ensure all tasks assigned to your market are completed in a timely manner and meet organizational quality standards Be the market "expert" and "go to" resource spending 80%+ time in the field Participate in the onboarding of new contractor crews Review 10%+ market completed work monthly and provide feedback Support the warehouse teams with tracking and collecting of all required client equipment from assigned market Ensure that resources (i.e. company, and client equipment, meters, PDA's, etc.) are secured and maintained in proper working order Keep safety as your priority; ensuring contracted crews adhere to safety standards, and all federal, state and local laws Exceed client and company performance metrics for assigned market Work in a variety of environments; indoors, outdoors, tight spaces and elevated Strive to provide the best customer experience every day Requirements: 3+ years of cable/broadband telecommunications installation experience required (call center or network administration/IT experience does not qualify) Prior leadership experience a plus Ability to travel daily, open to a variety of schedules and accessible as the point of escalation Excellent customer service, time management, problem-solving and troubleshooting skills Ability to build and maintain positive relationships with internal and external customers Ability to give feedback; positive and negative when needed Strong desire to grow and develop team members Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time Ability to safely navigate various terrains, managing equipment and tools A body weight of no more than 275 pounds to perform ladder work safely. Safety is our Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving Passing of all pre-employment requirements (MVR, Background Check, Drug Screen) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The Company expects to accept applications for this position until November 6, 2026 but encourages interested applicants to apply as soon as possible. TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting .
10/25/2026
Full time
Job Description Job Description Description: TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians. We are seeking a Field Supervisor to join our team in Denver, CO . In this role you will oversee the subcontractors in both Denver and Colorado Springs who are installing wifi equipment in vacant apartment units as well as single family homes. You will oversee resource management, daily operations, ensure all tasks assigned are completed in a timely manner and meet organizational quality standards. Why TAK? Full Time Paid Weekly Compensation: $60K - $62K annually, DOE Full Benefits Package (Medical, Dental & Vision) Paid Time Off 401(k) with Company Match 25K Company Paid Life Insurance Independent Work & Team Collaboration Career Development & Advancement Opportunities! The Role Oversee the daily operation of assigned market Ensure all tasks assigned to your market are completed in a timely manner and meet organizational quality standards Be the market "expert" and "go to" resource spending 80%+ time in the field Participate in the onboarding of new contractor crews Review 10%+ market completed work monthly and provide feedback Support the warehouse teams with tracking and collecting of all required client equipment from assigned market Ensure that resources (i.e. company, and client equipment, meters, PDA's, etc.) are secured and maintained in proper working order Keep safety as your priority; ensuring contracted crews adhere to safety standards, and all federal, state and local laws Exceed client and company performance metrics for assigned market Work in a variety of environments; indoors, outdoors, tight spaces and elevated Strive to provide the best customer experience every day Requirements: 3+ years of cable/broadband telecommunications installation experience required (call center or network administration/IT experience does not qualify) Prior leadership experience a plus Ability to travel daily, open to a variety of schedules and accessible as the point of escalation Excellent customer service, time management, problem-solving and troubleshooting skills Ability to build and maintain positive relationships with internal and external customers Ability to give feedback; positive and negative when needed Strong desire to grow and develop team members Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time Ability to safely navigate various terrains, managing equipment and tools A body weight of no more than 275 pounds to perform ladder work safely. Safety is our Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving Passing of all pre-employment requirements (MVR, Background Check, Drug Screen) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The Company expects to accept applications for this position until November 6, 2026 but encourages interested applicants to apply as soon as possible. TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting .
Job Description Southern Tier Library System is accepting applications for the position of Director of Information Technology. The library system seeks an energetic candidate with a robust understanding and vision for 21st century technologies in the field of public libraries, and a passion for providing meaningful services to 48-member libraries within a team-based, cooperative library system environment. GENERAL STATEMENT OF DUTIES This is an administrative, full time, exempt, professional position charged with overall management of the Division of Information Technology. Under the general direction of the Executive Director, the Director of IT oversees successful implementation of all operations within the Division of Information Technology. Additionally, this position provides support to member libraries relative to all aspects and approaches of technology services, requiring a sound technical background including knowledge in computer systems, networking, storage systems, databases, applications, security and protecting sensitive data from external threats. ESSENTIAL FUNCTIONS OF THE POSITION Staff Leadership & Service Delivery Direct and supervise IT department staff, including the PC Deployment Technician, Systems Specialist, and Network Specialist. Assign projects, establish priorities, and monitor completion. Provide technical guidance and escalation support to staff. Coordinate IT services delivered to member libraries. Approve timesheets, benefit time, and staff scheduling. Identify staff training and professional development needs. Develop cross-training and succession coverage for critical systems. Technology Planning & Infrastructure Management Establish the organization's technology strategy and infrastructure direction. Oversee servers, virtualization, networking, cloud services, storage, backup systems, and data-center infrastructure. Plan infrastructure upgrades and replacement cycles. Ensure appropriate system capacity, availability, performance, and reliability. Design and maintain disaster-recovery and business-continuity capabilities. Ensure critical systems can be restored following equipment failure, cyber incidents, or disasters. Cybersecurity & Risk Management Establish and oversee organizational cybersecurity practices. Manage cybersecurity initiatives and grant-funded security programs. Coordinate penetration testing and vulnerability assessments. Coordinate cybersecurity requirements with the organization's cyber insurance provider. Ensure identified vulnerabilities are evaluated and remediated. Maintain appropriate security controls for servers, networks, endpoints, cloud systems, and identities. Oversee physical electronic access control systems. Budget, Procurement, Contracts & Vendors Review and approve technology purchases. Establish technology standards for organizational purchases. Evaluate technology products and services. Manage vendor relationships. Manage maintenance agreements, subscriptions, licensing, and renewals. Coordinate vendor support and escalation when required. Plan for technology lifecycle and replacement costs. Compliance, Audit & Funding Serve as an organizational subject matter expert for E-rate. Manage/coordinate E-rate filing and supporting documentation. Provide technology and security documentation for the annual financial audit. Support cyber-insurance documentation and compliance requirements. Maintain appropriate documentation demonstrating IT controls and security practices. Manage technology-related grant programs and reporting requirements. Application & Library Technology Oversight Ensure reliable operation of the Integrated Library System. Coordinate ILS maintenance, upgrades, vendor support, integrations, and infrastructure. Oversee web hosting systems and applications. Ensure appropriate administration of Microsoft 365 and other organizational cloud services. Identify opportunities for automation and systems integration. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES IT Leadership & Management Manage technical employees with different skill sets. Translate organizational needs into technology projects. Prioritize competing operational and project requirements. Delegate appropriately while maintaining accountability. Mentor technical staff and develop their capabilities. Manage vendors and technical support relationships. Evaluate technology purchases and contracts. Communicate technical issues to executive leadership, staff, libraries, auditors, vendors, and other nontechnical audiences. Enterprise Infrastructure Server virtualization. VMware environments. Enterprise server and storage infrastructure. Windows Server. Linux/Ubuntu. Active Directory. DNS, DHCP, authentication, and other core infrastructure services. LAN/WAN networking. Enterprise Wi-Fi and network management. Data-center operations. Power, environmental monitoring, UPS, and generator systems. Microsoft Cloud Services Microsoft 365 Entra ID Exchange Online Azure Identity and access management Multifactor authentication User and group administration Cloud security and permissions Cybersecurity Endpoint protection/XDR. Vulnerability management. Patch management. Penetration testing. Network security. Server hardening. Identity security. MFA and access controls. Cybersecurity incident response. Backup protection and ransomware recovery. Cyber-insurance requirements. Security risk assessment. Backup, Disaster Recovery & Business Continuity Local backups. Off-site/remote backups. Cloud backups. Backup appliances. Recovery-point and recovery-time objectives. Server and VM restoration. Disaster-recovery architecture. Backup monitoring and testing. Recovery documentation. Integrated Library Systems & Library Technology ILS architecture and administration. Library technology workflows. Server-based enterprise applications. Vendor-supported applications. APIs and system integrations. Authentication and data exchange between systems. MINIMUM QUALIFICATIONS Associate's degree in computer-oriented field, and minimum of six years of experience in a supervisory or decision-making role in Information Technology, or Bachelor's Degree in computer-oriented field and minimum of four years of experience. Commitment to professional development as demonstrated by reading, networking, and participation in continuing education opportunities. Strong commitment to providing public library support in a fast-paced work environment. Valid driver's license. EXAMPLES OF WORK Recommends Information Technology budgets, long-term capital investments, and strategic plan for technology integration, and determines project priorities and funding sources in communication with Executive Director. Participates in library system board meetings and member director meetings. Proposes, maintains and implements current IT Plan for library system. Creates and recommends policies and training for staff and member libraries and puts in place systems for implementation. Directs IT staff to implement wide-area network and server infrastructure functionality. Takes pro-active measures to ensure all network connections, servers, ILS databases, electronic messaging, etc., including software and hardware maintenance and file and server back up and replication. Coordinates library system E-rate program by certifying and submitting E-rate forms, including but not limited to 470, 471, 486, 479, 500 and PIA requests for Category 1 and Category 2 funding. Maintains communication with internet service providers. Convey System Information Technology policies to staff and member libraries. Serves as consultant to member library staff and trustees on information technology issues Prepares statistical or narrative reports as needed or required. Participates in recruitment, selection, training, and evaluation of employees. Performs other duties as assigned. ADDITIONAL DEMANDS AND WORK ENVIRONMENT Frequent travel throughout the System's region, and quarterly State-wide travel. Reasonable accommodations may be made to enable all eligible individuals to perform the essential functions. Salary & Benefits The salary range is $90,000 - $110,000 for this 37.5 hour per week salaried position and is commensurate with experience. New York State Retirement, Empire or BCBS Health Plans. Paid vacation, sick, personal and holidays based on organizational contracts. 2% salary increase upon successful completion of probationary period. Application Process Applications are due November 20, 2026. Please submit (via e-mail) a meaningful cover letter, resume . click apply for full job details
10/25/2026
Full time
Job Description Southern Tier Library System is accepting applications for the position of Director of Information Technology. The library system seeks an energetic candidate with a robust understanding and vision for 21st century technologies in the field of public libraries, and a passion for providing meaningful services to 48-member libraries within a team-based, cooperative library system environment. GENERAL STATEMENT OF DUTIES This is an administrative, full time, exempt, professional position charged with overall management of the Division of Information Technology. Under the general direction of the Executive Director, the Director of IT oversees successful implementation of all operations within the Division of Information Technology. Additionally, this position provides support to member libraries relative to all aspects and approaches of technology services, requiring a sound technical background including knowledge in computer systems, networking, storage systems, databases, applications, security and protecting sensitive data from external threats. ESSENTIAL FUNCTIONS OF THE POSITION Staff Leadership & Service Delivery Direct and supervise IT department staff, including the PC Deployment Technician, Systems Specialist, and Network Specialist. Assign projects, establish priorities, and monitor completion. Provide technical guidance and escalation support to staff. Coordinate IT services delivered to member libraries. Approve timesheets, benefit time, and staff scheduling. Identify staff training and professional development needs. Develop cross-training and succession coverage for critical systems. Technology Planning & Infrastructure Management Establish the organization's technology strategy and infrastructure direction. Oversee servers, virtualization, networking, cloud services, storage, backup systems, and data-center infrastructure. Plan infrastructure upgrades and replacement cycles. Ensure appropriate system capacity, availability, performance, and reliability. Design and maintain disaster-recovery and business-continuity capabilities. Ensure critical systems can be restored following equipment failure, cyber incidents, or disasters. Cybersecurity & Risk Management Establish and oversee organizational cybersecurity practices. Manage cybersecurity initiatives and grant-funded security programs. Coordinate penetration testing and vulnerability assessments. Coordinate cybersecurity requirements with the organization's cyber insurance provider. Ensure identified vulnerabilities are evaluated and remediated. Maintain appropriate security controls for servers, networks, endpoints, cloud systems, and identities. Oversee physical electronic access control systems. Budget, Procurement, Contracts & Vendors Review and approve technology purchases. Establish technology standards for organizational purchases. Evaluate technology products and services. Manage vendor relationships. Manage maintenance agreements, subscriptions, licensing, and renewals. Coordinate vendor support and escalation when required. Plan for technology lifecycle and replacement costs. Compliance, Audit & Funding Serve as an organizational subject matter expert for E-rate. Manage/coordinate E-rate filing and supporting documentation. Provide technology and security documentation for the annual financial audit. Support cyber-insurance documentation and compliance requirements. Maintain appropriate documentation demonstrating IT controls and security practices. Manage technology-related grant programs and reporting requirements. Application & Library Technology Oversight Ensure reliable operation of the Integrated Library System. Coordinate ILS maintenance, upgrades, vendor support, integrations, and infrastructure. Oversee web hosting systems and applications. Ensure appropriate administration of Microsoft 365 and other organizational cloud services. Identify opportunities for automation and systems integration. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES IT Leadership & Management Manage technical employees with different skill sets. Translate organizational needs into technology projects. Prioritize competing operational and project requirements. Delegate appropriately while maintaining accountability. Mentor technical staff and develop their capabilities. Manage vendors and technical support relationships. Evaluate technology purchases and contracts. Communicate technical issues to executive leadership, staff, libraries, auditors, vendors, and other nontechnical audiences. Enterprise Infrastructure Server virtualization. VMware environments. Enterprise server and storage infrastructure. Windows Server. Linux/Ubuntu. Active Directory. DNS, DHCP, authentication, and other core infrastructure services. LAN/WAN networking. Enterprise Wi-Fi and network management. Data-center operations. Power, environmental monitoring, UPS, and generator systems. Microsoft Cloud Services Microsoft 365 Entra ID Exchange Online Azure Identity and access management Multifactor authentication User and group administration Cloud security and permissions Cybersecurity Endpoint protection/XDR. Vulnerability management. Patch management. Penetration testing. Network security. Server hardening. Identity security. MFA and access controls. Cybersecurity incident response. Backup protection and ransomware recovery. Cyber-insurance requirements. Security risk assessment. Backup, Disaster Recovery & Business Continuity Local backups. Off-site/remote backups. Cloud backups. Backup appliances. Recovery-point and recovery-time objectives. Server and VM restoration. Disaster-recovery architecture. Backup monitoring and testing. Recovery documentation. Integrated Library Systems & Library Technology ILS architecture and administration. Library technology workflows. Server-based enterprise applications. Vendor-supported applications. APIs and system integrations. Authentication and data exchange between systems. MINIMUM QUALIFICATIONS Associate's degree in computer-oriented field, and minimum of six years of experience in a supervisory or decision-making role in Information Technology, or Bachelor's Degree in computer-oriented field and minimum of four years of experience. Commitment to professional development as demonstrated by reading, networking, and participation in continuing education opportunities. Strong commitment to providing public library support in a fast-paced work environment. Valid driver's license. EXAMPLES OF WORK Recommends Information Technology budgets, long-term capital investments, and strategic plan for technology integration, and determines project priorities and funding sources in communication with Executive Director. Participates in library system board meetings and member director meetings. Proposes, maintains and implements current IT Plan for library system. Creates and recommends policies and training for staff and member libraries and puts in place systems for implementation. Directs IT staff to implement wide-area network and server infrastructure functionality. Takes pro-active measures to ensure all network connections, servers, ILS databases, electronic messaging, etc., including software and hardware maintenance and file and server back up and replication. Coordinates library system E-rate program by certifying and submitting E-rate forms, including but not limited to 470, 471, 486, 479, 500 and PIA requests for Category 1 and Category 2 funding. Maintains communication with internet service providers. Convey System Information Technology policies to staff and member libraries. Serves as consultant to member library staff and trustees on information technology issues Prepares statistical or narrative reports as needed or required. Participates in recruitment, selection, training, and evaluation of employees. Performs other duties as assigned. ADDITIONAL DEMANDS AND WORK ENVIRONMENT Frequent travel throughout the System's region, and quarterly State-wide travel. Reasonable accommodations may be made to enable all eligible individuals to perform the essential functions. Salary & Benefits The salary range is $90,000 - $110,000 for this 37.5 hour per week salaried position and is commensurate with experience. New York State Retirement, Empire or BCBS Health Plans. Paid vacation, sick, personal and holidays based on organizational contracts. 2% salary increase upon successful completion of probationary period. Application Process Applications are due November 20, 2026. Please submit (via e-mail) a meaningful cover letter, resume . click apply for full job details
Job Description This is a hands-on, field-based role focused on maintaining and repairing aerial and underground coax and fiber infrastructure. The technician will work outdoors daily using bucket trucks, ladders, and hand tools to restore service, perform preventative maintenance, and support network reliability. The Broadband Network Technician I is responsible for detecting, troubleshooting and resolving system outages for data, video, and telephone. This role will be responsible for emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing. The BNT I is required to maintain documentation as needed. This role participates in a 24/7 on-call rotation. Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Install, replace, and repair coaxial and fiber optic cabling, including aerial and buried plant Perform pole transfers, span replacements, and drop repairs Operate bucket trucks, ladders, and field equipment Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Requirements/Qualifications Education: High school diploma or equivalent 2+ years of hands-on experience in telecom field work, cabling, construction, or utilities (coax, fiber, or electrical) Fiber optic testing and splicing Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary range in Massachusetts for this position is $26.00- $29.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
10/25/2026
Full time
Job Description This is a hands-on, field-based role focused on maintaining and repairing aerial and underground coax and fiber infrastructure. The technician will work outdoors daily using bucket trucks, ladders, and hand tools to restore service, perform preventative maintenance, and support network reliability. The Broadband Network Technician I is responsible for detecting, troubleshooting and resolving system outages for data, video, and telephone. This role will be responsible for emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing. The BNT I is required to maintain documentation as needed. This role participates in a 24/7 on-call rotation. Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Install, replace, and repair coaxial and fiber optic cabling, including aerial and buried plant Perform pole transfers, span replacements, and drop repairs Operate bucket trucks, ladders, and field equipment Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Requirements/Qualifications Education: High school diploma or equivalent 2+ years of hands-on experience in telecom field work, cabling, construction, or utilities (coax, fiber, or electrical) Fiber optic testing and splicing Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary range in Massachusetts for this position is $26.00- $29.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Aureon Consulting - Partnered with Winnebago Cooperative Telecom Association (WCTA)
Lake Mills, Iowa
Job Description Network Operations Center (NOC) Manager Winnebago Cooperative Telecom Association (WCTA) Location: Lake Mills, IA (Onsite) Aureon Consulting is excited to partner with Winnebago Cooperative Telecom Association (WCTA) in the search for a Network Operations Center (NOC) Manager . This is more than a technical operations role-we are seeking a hands-on leader who can drive performance, develop people, and play a key role in ensuring the reliability of a best-in-class fiber network. This individual will have the opportunity to shape processes, influence operational strategy, and grow into broader leadership responsibilities over time. If you are motivated by leading teams, solving complex challenges, and advancing your career , this opportunity offers both immediate impact and long-term growth. About WCTA WCTA is one of the region's most progressive broadband and communications providers, delivering fiber optic service to 100% of subscribers across 25+ communities in Northern Iowa and Southern Minnesota. Headquartered in Lake Mills, IA, WCTA is known for: A close-knit, team-oriented culture Exceptional work-life balance Strong employee tenure Outstanding benefits A genuine, family-friendly environment The Opportunity This role is ideal for a technical leader who wants more than just reactive operations . You will oversee the performance and reliability of WCTA's fiber network while leading a critical team responsible for monitoring, incident response, and continuous improvement. You'll work closely with executive leadership and cross-functional teams to ensure a seamless customer experience and drive operational excellence. This position offers clear visibility, influence, and a path for career advancement into broader operational or executive leadership roles . Key Responsibilities Network Operations & Reliability Lead the daily operations of the Network Operations Center (NOC) supporting fiber infrastructure, including backbone, access networks, and transport systems Ensure maximum uptime through proactive monitoring, maintenance, and rapid incident response Oversee network monitoring systems, alarms, and performance metrics to identify and resolve issues quickly Establish and improve incident management and escalation processes Team Leadership & Development Lead, mentor, and develop a team of network engineers, technicians, and NOC analysts Manage scheduling and staffing to support a 24/7 operational environment Set performance expectations, conduct evaluations, and support ongoing training and development Foster a culture of accountability, responsiveness, and continuous improvement Process Improvement & Operational Excellence Develop and implement operational procedures, standards, and best practices Identify opportunities to improve efficiency, response time, and overall network performance Drive initiatives that enhance monitoring capabilities, automation, and service delivery Cross-Functional Collaboration Partner with engineering, field operations, and customer support teams to ensure seamless service delivery Provide technical leadership during major incidents and escalations Coordinate maintenance windows and communicate effectively with internal and external stakeholders Vendor & Resource Management Manage relationships with equipment vendors, service providers, and third-party partners Oversee departmental budget planning and execution Ensure resources are aligned to meet operational and strategic objectives What We're Looking For We're seeking a technical professional with leadership capability or strong leadership potential who wants to make an impact and grow. Ideal Background May Include: Experience in telecom, broadband, networking, or infrastructure environments Prior experience in a NOC, network operations, or technical support leadership role Hands-on knowledge of IP networking, fiber infrastructure, and monitoring tools Experience working in 24/7 operations environments Preferred Certifications (not required): CCNA, CCNP, JNCIA, or equivalent Key Traits for Success: Strong leadership and team development mindset Ability to remain calm and decisive in high-pressure situations Proactive, solutions-oriented approach Strong communication skills (technical and non-technical) High level of integrity and accountability Additional Requirements High School diploma required; additional education in telecommunications, networking, or related field preferred Valid driver's license required Ability to work onsite in Lake Mills, IA Occasional travel as needed Why This Role Stands Out This is a unique opportunity to: Lead a mission-critical function within a growing organization Have direct visibility to executive leadership, including the CEO Influence operational strategy-not just execution Build and develop a high-performing technical team Advance your career into broader leadership roles over time
10/25/2026
Full time
Job Description Network Operations Center (NOC) Manager Winnebago Cooperative Telecom Association (WCTA) Location: Lake Mills, IA (Onsite) Aureon Consulting is excited to partner with Winnebago Cooperative Telecom Association (WCTA) in the search for a Network Operations Center (NOC) Manager . This is more than a technical operations role-we are seeking a hands-on leader who can drive performance, develop people, and play a key role in ensuring the reliability of a best-in-class fiber network. This individual will have the opportunity to shape processes, influence operational strategy, and grow into broader leadership responsibilities over time. If you are motivated by leading teams, solving complex challenges, and advancing your career , this opportunity offers both immediate impact and long-term growth. About WCTA WCTA is one of the region's most progressive broadband and communications providers, delivering fiber optic service to 100% of subscribers across 25+ communities in Northern Iowa and Southern Minnesota. Headquartered in Lake Mills, IA, WCTA is known for: A close-knit, team-oriented culture Exceptional work-life balance Strong employee tenure Outstanding benefits A genuine, family-friendly environment The Opportunity This role is ideal for a technical leader who wants more than just reactive operations . You will oversee the performance and reliability of WCTA's fiber network while leading a critical team responsible for monitoring, incident response, and continuous improvement. You'll work closely with executive leadership and cross-functional teams to ensure a seamless customer experience and drive operational excellence. This position offers clear visibility, influence, and a path for career advancement into broader operational or executive leadership roles . Key Responsibilities Network Operations & Reliability Lead the daily operations of the Network Operations Center (NOC) supporting fiber infrastructure, including backbone, access networks, and transport systems Ensure maximum uptime through proactive monitoring, maintenance, and rapid incident response Oversee network monitoring systems, alarms, and performance metrics to identify and resolve issues quickly Establish and improve incident management and escalation processes Team Leadership & Development Lead, mentor, and develop a team of network engineers, technicians, and NOC analysts Manage scheduling and staffing to support a 24/7 operational environment Set performance expectations, conduct evaluations, and support ongoing training and development Foster a culture of accountability, responsiveness, and continuous improvement Process Improvement & Operational Excellence Develop and implement operational procedures, standards, and best practices Identify opportunities to improve efficiency, response time, and overall network performance Drive initiatives that enhance monitoring capabilities, automation, and service delivery Cross-Functional Collaboration Partner with engineering, field operations, and customer support teams to ensure seamless service delivery Provide technical leadership during major incidents and escalations Coordinate maintenance windows and communicate effectively with internal and external stakeholders Vendor & Resource Management Manage relationships with equipment vendors, service providers, and third-party partners Oversee departmental budget planning and execution Ensure resources are aligned to meet operational and strategic objectives What We're Looking For We're seeking a technical professional with leadership capability or strong leadership potential who wants to make an impact and grow. Ideal Background May Include: Experience in telecom, broadband, networking, or infrastructure environments Prior experience in a NOC, network operations, or technical support leadership role Hands-on knowledge of IP networking, fiber infrastructure, and monitoring tools Experience working in 24/7 operations environments Preferred Certifications (not required): CCNA, CCNP, JNCIA, or equivalent Key Traits for Success: Strong leadership and team development mindset Ability to remain calm and decisive in high-pressure situations Proactive, solutions-oriented approach Strong communication skills (technical and non-technical) High level of integrity and accountability Additional Requirements High School diploma required; additional education in telecommunications, networking, or related field preferred Valid driver's license required Ability to work onsite in Lake Mills, IA Occasional travel as needed Why This Role Stands Out This is a unique opportunity to: Lead a mission-critical function within a growing organization Have direct visibility to executive leadership, including the CEO Influence operational strategy-not just execution Build and develop a high-performing technical team Advance your career into broader leadership roles over time
RICEFW Technologies Inc
Rocky Mount, North Carolina
Job Description This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC.Travel Required This person is required to sit on-site in Rocky Mount, NC. The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required/Desired Skills SkillRequired /DesiredAmountof Experience • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years • Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years • Installing local and network printers and other peripherals and configuration of same. Required 7 Years • Migrating data and user profiles. Required 7 Years • Documenting process and procedures related to technical field support activities. Required 7 Years • Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years Questions No.Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2 All work must be completed on-site in Rocky Mount, NC. Do you agree to this requirement? Question3 Please list candidate's email address. Question4 Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. Question5 Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? Question7 Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? Question8 Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
10/25/2026
Full time
Job Description This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC.Travel Required This person is required to sit on-site in Rocky Mount, NC. The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required/Desired Skills SkillRequired /DesiredAmountof Experience • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years • Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years • Installing local and network printers and other peripherals and configuration of same. Required 7 Years • Migrating data and user profiles. Required 7 Years • Documenting process and procedures related to technical field support activities. Required 7 Years • Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years Questions No.Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2 All work must be completed on-site in Rocky Mount, NC. Do you agree to this requirement? Question3 Please list candidate's email address. Question4 Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. Question5 Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? Question7 Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? Question8 Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?
Job Description Required Knowledge Areas, Skills, Abilities and other Qualifications: Knowledge with Microsoft development technologies, including C#, .NET Framework, .NET Core/.NET, ASP.NET MVC, ASP.NET Core, and Web API Proficiency in both front-end and back-end technologies, including HTML, CSS, JavaScript, TypeScript and at least one server-side programming language. Strong knowledge of front-end frameworks (e.g., React, Angular,) and back-end frameworks. Experience with databases (SQL) and knowledge of database design, queries, and performance optimization. Strong knowledge of Python scripting and automation. Experience with Azure DevOps, Git, GitHub, and CI/CD pipeline implementation. Knowledge of security principles, including authentication, authorization, encryption, OAuth, OpenID Connect, and Microsoft Entra ID (Azure AD). Experience with process analysis, business process management, and workflow design. Strong written and oral communication skills. Highly organized with an obsessive eye towards planning and details. Excellent follow up skills. Demonstrates initiative and can self-manage domain specific work. Strong project/process management skills and committed to continuously improve quality and effectiveness of own work. Able to navigate across cross-functional teams to successfully accomplish role expectations. Experience in healthcare is preferred. Purpose of Position : Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems' implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration. In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week. In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems. Essential Duties and Responsibilities : Application Programming and Systems Engineering Disciplines 1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc. 2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals. 3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions. 4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems. 5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization. 6. Selects computer, communications and peripheral equipment to meet the specifications of Department's projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors. Network Services 1. Plans and assists in the coordination of network equipment at remote user sites. 2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation. 3. Recommends standards and procedures for the uniform application of data communications methods and interfaces. 4. Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues. Computer Operations 1. Manages operation of all computers and peripheral devices in the Computer Center. 2. Ensures that specific job operating instructions are understood and followed and that all operational directives, guidelines and procedures are adhered to by Computer Operations staff for the purpose of establishing and maintaining a stable processing environment. 3. Manages vendor field service engineer support to ensure maintenance and repair work is performed as required and in a timely manner. 4. Provides operations support to systems engineering in the maintenance of all operating systems software and in the diagnosis of hardware problems and to Network Services in the maintenance of online communications capability. 5. Responsible for training, development, motivation, performance evaluation, and motivation, performance evaluation and discipline of all assigned Operations staff. 6. Maintains and ensures satisfactory operating environment of Computer Center. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience.
10/25/2026
Full time
Job Description Required Knowledge Areas, Skills, Abilities and other Qualifications: Knowledge with Microsoft development technologies, including C#, .NET Framework, .NET Core/.NET, ASP.NET MVC, ASP.NET Core, and Web API Proficiency in both front-end and back-end technologies, including HTML, CSS, JavaScript, TypeScript and at least one server-side programming language. Strong knowledge of front-end frameworks (e.g., React, Angular,) and back-end frameworks. Experience with databases (SQL) and knowledge of database design, queries, and performance optimization. Strong knowledge of Python scripting and automation. Experience with Azure DevOps, Git, GitHub, and CI/CD pipeline implementation. Knowledge of security principles, including authentication, authorization, encryption, OAuth, OpenID Connect, and Microsoft Entra ID (Azure AD). Experience with process analysis, business process management, and workflow design. Strong written and oral communication skills. Highly organized with an obsessive eye towards planning and details. Excellent follow up skills. Demonstrates initiative and can self-manage domain specific work. Strong project/process management skills and committed to continuously improve quality and effectiveness of own work. Able to navigate across cross-functional teams to successfully accomplish role expectations. Experience in healthcare is preferred. Purpose of Position : Under direction, with broad latitude for the exercise of independent judgment and ingenuity serves as expert consultant and advisor on complex data processing problems; participates broadly in the design of computer based information systems under development or to be developed with particular emphasis on the feasibility of major projects, benefits to be derived from systems' implementation, costs of development and operation, and with attention to the orderly development of particular systems, interfacing with other systems to accomplish an effective degree of integration. In the area of Computer Operations provides the technical support and operations management of the NYC Health + Hospitals MIS Computer Center over a 24 hour/7 day operation week. In the Network Services area participates in the planning and implementation of Network Services with an emphasis on remote site preparation and participates in the operation of the Network Control Center helping to resolve complex network and telecommunications problems. Essential Duties and Responsibilities : Application Programming and Systems Engineering Disciplines 1. Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc. 2. Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals. 3. Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions. 4. Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems. 5. Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization. 6. Selects computer, communications and peripheral equipment to meet the specifications of Department's projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors. Network Services 1. Plans and assists in the coordination of network equipment at remote user sites. 2. Supervises the assignment of network technicians in support of problem resolutions and remote site installation. 3. Recommends standards and procedures for the uniform application of data communications methods and interfaces. 4. Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues. Computer Operations 1. Manages operation of all computers and peripheral devices in the Computer Center. 2. Ensures that specific job operating instructions are understood and followed and that all operational directives, guidelines and procedures are adhered to by Computer Operations staff for the purpose of establishing and maintaining a stable processing environment. 3. Manages vendor field service engineer support to ensure maintenance and repair work is performed as required and in a timely manner. 4. Provides operations support to systems engineering in the maintenance of all operating systems software and in the diagnosis of hardware problems and to Network Services in the maintenance of online communications capability. 5. Responsible for training, development, motivation, performance evaluation, and motivation, performance evaluation and discipline of all assigned Operations staff. 6. Maintains and ensures satisfactory operating environment of Computer Center. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and 2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience. 3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or 4. A satisfactory equivalent combination of training, education and experience.
Johnson Controls seeks a Controls Systems Engineer to design, program, and commission BAS/DDC/BMS solutions for manufacturing and commercial facilities. You will develop control sequences, integrate field devices and networks, and optimize HVAC and building systems for safety, comfort, and efficiency. Collaborate with project managers, technicians, and customers to deliver reliable, sustainable smart-building solutions. Responsibilities include submittals, point lists, testing, troubleshooting, and performance tuning while adhering to safety, quality, and cybersecurity standards in a fast-paced, innovation-driven environment. Responsibilities Design and configure BAS/DDC/BMS control strategies and sequences of operation for manufacturing and commercial buildings. Program, integrate, and test field controllers, sensors, actuators, and networked devices using standard communication protocols. Commission and start up control systems, including point-to-point checks, functional testing, and system tuning for performance and reliability. Diagnose and resolve control system, network, and device issues, providing technical support to field technicians and customers. Prepare control submittals, drawings review, point lists, and as-built documentation in accordance with project and safety standards. Collaborate with project managers, engineers, and customers to define requirements, scope work, and ensure on-time project delivery. Implement energy-efficient control strategies to support sustainability goals and optimize building performance. Ensure compliance with company, industry, and cybersecurity standards for control systems and networks. Required Skills Building automation systems (BAS) design DDC programming and configuration BMS/UMCS/FRCS integration HVAC controls and sequences of operation PLC and industrial control systems Control system commissioning and start-up Networked control protocols (BACnet, Modbus, Lon Works) Control system troubleshooting and diagnostics Control system documentation and CAD/controls schematics review Energy optimization and system tuning
10/25/2026
Full time
Johnson Controls seeks a Controls Systems Engineer to design, program, and commission BAS/DDC/BMS solutions for manufacturing and commercial facilities. You will develop control sequences, integrate field devices and networks, and optimize HVAC and building systems for safety, comfort, and efficiency. Collaborate with project managers, technicians, and customers to deliver reliable, sustainable smart-building solutions. Responsibilities include submittals, point lists, testing, troubleshooting, and performance tuning while adhering to safety, quality, and cybersecurity standards in a fast-paced, innovation-driven environment. Responsibilities Design and configure BAS/DDC/BMS control strategies and sequences of operation for manufacturing and commercial buildings. Program, integrate, and test field controllers, sensors, actuators, and networked devices using standard communication protocols. Commission and start up control systems, including point-to-point checks, functional testing, and system tuning for performance and reliability. Diagnose and resolve control system, network, and device issues, providing technical support to field technicians and customers. Prepare control submittals, drawings review, point lists, and as-built documentation in accordance with project and safety standards. Collaborate with project managers, engineers, and customers to define requirements, scope work, and ensure on-time project delivery. Implement energy-efficient control strategies to support sustainability goals and optimize building performance. Ensure compliance with company, industry, and cybersecurity standards for control systems and networks. Required Skills Building automation systems (BAS) design DDC programming and configuration BMS/UMCS/FRCS integration HVAC controls and sequences of operation PLC and industrial control systems Control system commissioning and start-up Networked control protocols (BACnet, Modbus, Lon Works) Control system troubleshooting and diagnostics Control system documentation and CAD/controls schematics review Energy optimization and system tuning
