Job Description Job Description Arizona Community Physicians IS Client Services Analyst Department Information Services Reports To Client Services Analyst Location Executive Central Business Office / ACP Locations Status Full-time Description Become part of Arizona Community Physicians (ACP), Arizona's largest and most successful physician-owned medical group. ACP is a patient-centered organization consisting of approximately 800 employees and 166 providers across family medicine, internal medicine, geriatrics, pediatrics, endocrinology, dermatology, and gynecology. ACP operates in 40+ locations of varying sizes throughout Tucson, Oro Valley, and Green Valley. Our Information Services Department is seeking a qualified candidate to join our collaborative Client Services team in delivering excellent technical support to ACP employees and clinical operations. This position is based at our Executive Central Business Office and supports users across ACP's administrative and clinical locations. Job Summary The IS Client Services Analyst provides first-level and intermediate technical support for endpoint computing hardware, software, peripherals, mobile devices, printers, and related systems. This role is responsible for responding to user requests, troubleshooting technical issues, supporting day-to-day operations, maintaining accurate documentation, and delivering a high level of customer service. The ideal candidate is technically capable, customer-focused, organized, and comfortable supporting users in both office and clinical environments. This position works under the direction of the Lead Client Services Technician and collaborates with other Information Services team members to resolve issues, complete service requests, and support technology projects. Essential Duties and Responsibilities Provides timely, professional, and courteous technical support to end users by phone, remote support tools, email, ticketing system, and in person. Troubleshoots and resolves issues related to desktops, laptops, virtual desktops, mobile devices, printers, scanners, peripherals, and common business applications. Supports Windows operating systems, Microsoft Office, Microsoft 365 applications, web browsers, Citrix-delivered Epic clinical applications, and other business software used throughout the organization. Performs user account support tasks such as password resets, account unlocks, access troubleshooting, and basic permissions support in accordance with ACP security procedures. Installs, configures, deploys, moves, and replaces endpoint hardware and related equipment. Assists with workstation imaging, software deployment, patching, hardware refreshes, and endpoint lifecycle activities. Maintains accurate records of support requests, troubleshooting steps, resolutions, asset assignments, and equipment movement. Tracks, updates, and maintains IT inventory including workstations, laptops, monitors, printers, mobile devices, and related equipment. Escalates complex or unresolved issues to the Lead Client Services Technician, Systems Administrators, vendors, or other appropriate resources. Communicates clearly with users, team members, vendors, and management regarding issue status, timelines, and resolution steps. Follows established technical procedures, documentation, security standards, and change control practices. Assists with onboarding and offboarding tasks, including workstation setup, equipment recovery, access coordination, and user support. Provides basic end-user training and guidance for standard hardware, software, security practices, and business applications. Travels to ACP clinic and business office locations as needed to provide onsite technical support. Participates in a rotating on-call schedule or after-hours support as required. Participates in IT projects and may assist with small-scale technology initiatives. Identifies recurring issues and suggests process, documentation, or technology improvements. Maintains professional knowledge by learning new technologies, tools, and procedures relevant to the role. Required Knowledge, Skills, and Abilities Working knowledge of Windows desktop operating systems in a corporate network environment. Basic understanding of Active Directory, user accounts, permissions, group membership, and password management. Familiarity with Microsoft Office and Microsoft 365 applications. Understanding of fundamental networking concepts including IP addressing, DNS, DHCP, Wi-Fi, VPN, and basic connectivity troubleshooting. Ability to troubleshoot hardware, software, printing, peripheral, and application issues. Strong customer service skills with the ability to communicate technical information to non-technical users. Ability to organize workload, prioritize support requests, and manage multiple tasks simultaneously. Ability to work independently while also contributing effectively as part of a team. Strong written and verbal communication skills. Ability to follow documented procedures and contribute to documentation when needed. Ability to remain calm and professional while supporting users in urgent or stressful situations. Ability to identify opportunities for process improvement and communicate suggestions appropriately. Physical, Travel, and Work Requirements Ability to lift up to 50 pounds and move computer-related equipment such as desktops, monitors, printers, scanners, and audio/visual equipment. Ability to perform work that may require kneeling, crawling, bending, reaching overhead, and working under desks or in equipment areas. Ability to travel between ACP locations in Tucson, Oro Valley, Green Valley, and surrounding areas as needed. Valid driver's license, reliable transportation, and clean driving record required. Availability to occasionally work evenings, weekends, or participate in an after-hours support rotation. Education and Experience Requirements Associate degree in Computer Science, Information Technology, related field, or equivalent technical certification or work experience. Minimum of 2 years of experience supporting desktop users in a networked business environment. Experience using a helpdesk ticketing system preferred. Experience supporting users in a healthcare, clinical, or multi-site business environment preferred. Preferred Qualifications Experience with endpoint management, imaging, software deployment, or patch management tools. Experience supporting Microsoft 365, Exchange Online, OneDrive, Teams, and SharePoint. Experience with Active Directory user and computer administration. Experience supporting printers, scanners, label printers, and other clinical or office peripherals. Experience with mobile device support. Experience with remote support tools. Experience working with vendors for hardware, software, telecom, or service-related issues. Basic knowledge of Linux, web administration, IIS, Apache, PHP, or JavaScript is a plus but not required.
09/17/2026
Full time
Job Description Job Description Arizona Community Physicians IS Client Services Analyst Department Information Services Reports To Client Services Analyst Location Executive Central Business Office / ACP Locations Status Full-time Description Become part of Arizona Community Physicians (ACP), Arizona's largest and most successful physician-owned medical group. ACP is a patient-centered organization consisting of approximately 800 employees and 166 providers across family medicine, internal medicine, geriatrics, pediatrics, endocrinology, dermatology, and gynecology. ACP operates in 40+ locations of varying sizes throughout Tucson, Oro Valley, and Green Valley. Our Information Services Department is seeking a qualified candidate to join our collaborative Client Services team in delivering excellent technical support to ACP employees and clinical operations. This position is based at our Executive Central Business Office and supports users across ACP's administrative and clinical locations. Job Summary The IS Client Services Analyst provides first-level and intermediate technical support for endpoint computing hardware, software, peripherals, mobile devices, printers, and related systems. This role is responsible for responding to user requests, troubleshooting technical issues, supporting day-to-day operations, maintaining accurate documentation, and delivering a high level of customer service. The ideal candidate is technically capable, customer-focused, organized, and comfortable supporting users in both office and clinical environments. This position works under the direction of the Lead Client Services Technician and collaborates with other Information Services team members to resolve issues, complete service requests, and support technology projects. Essential Duties and Responsibilities Provides timely, professional, and courteous technical support to end users by phone, remote support tools, email, ticketing system, and in person. Troubleshoots and resolves issues related to desktops, laptops, virtual desktops, mobile devices, printers, scanners, peripherals, and common business applications. Supports Windows operating systems, Microsoft Office, Microsoft 365 applications, web browsers, Citrix-delivered Epic clinical applications, and other business software used throughout the organization. Performs user account support tasks such as password resets, account unlocks, access troubleshooting, and basic permissions support in accordance with ACP security procedures. Installs, configures, deploys, moves, and replaces endpoint hardware and related equipment. Assists with workstation imaging, software deployment, patching, hardware refreshes, and endpoint lifecycle activities. Maintains accurate records of support requests, troubleshooting steps, resolutions, asset assignments, and equipment movement. Tracks, updates, and maintains IT inventory including workstations, laptops, monitors, printers, mobile devices, and related equipment. Escalates complex or unresolved issues to the Lead Client Services Technician, Systems Administrators, vendors, or other appropriate resources. Communicates clearly with users, team members, vendors, and management regarding issue status, timelines, and resolution steps. Follows established technical procedures, documentation, security standards, and change control practices. Assists with onboarding and offboarding tasks, including workstation setup, equipment recovery, access coordination, and user support. Provides basic end-user training and guidance for standard hardware, software, security practices, and business applications. Travels to ACP clinic and business office locations as needed to provide onsite technical support. Participates in a rotating on-call schedule or after-hours support as required. Participates in IT projects and may assist with small-scale technology initiatives. Identifies recurring issues and suggests process, documentation, or technology improvements. Maintains professional knowledge by learning new technologies, tools, and procedures relevant to the role. Required Knowledge, Skills, and Abilities Working knowledge of Windows desktop operating systems in a corporate network environment. Basic understanding of Active Directory, user accounts, permissions, group membership, and password management. Familiarity with Microsoft Office and Microsoft 365 applications. Understanding of fundamental networking concepts including IP addressing, DNS, DHCP, Wi-Fi, VPN, and basic connectivity troubleshooting. Ability to troubleshoot hardware, software, printing, peripheral, and application issues. Strong customer service skills with the ability to communicate technical information to non-technical users. Ability to organize workload, prioritize support requests, and manage multiple tasks simultaneously. Ability to work independently while also contributing effectively as part of a team. Strong written and verbal communication skills. Ability to follow documented procedures and contribute to documentation when needed. Ability to remain calm and professional while supporting users in urgent or stressful situations. Ability to identify opportunities for process improvement and communicate suggestions appropriately. Physical, Travel, and Work Requirements Ability to lift up to 50 pounds and move computer-related equipment such as desktops, monitors, printers, scanners, and audio/visual equipment. Ability to perform work that may require kneeling, crawling, bending, reaching overhead, and working under desks or in equipment areas. Ability to travel between ACP locations in Tucson, Oro Valley, Green Valley, and surrounding areas as needed. Valid driver's license, reliable transportation, and clean driving record required. Availability to occasionally work evenings, weekends, or participate in an after-hours support rotation. Education and Experience Requirements Associate degree in Computer Science, Information Technology, related field, or equivalent technical certification or work experience. Minimum of 2 years of experience supporting desktop users in a networked business environment. Experience using a helpdesk ticketing system preferred. Experience supporting users in a healthcare, clinical, or multi-site business environment preferred. Preferred Qualifications Experience with endpoint management, imaging, software deployment, or patch management tools. Experience supporting Microsoft 365, Exchange Online, OneDrive, Teams, and SharePoint. Experience with Active Directory user and computer administration. Experience supporting printers, scanners, label printers, and other clinical or office peripherals. Experience with mobile device support. Experience with remote support tools. Experience working with vendors for hardware, software, telecom, or service-related issues. Basic knowledge of Linux, web administration, IIS, Apache, PHP, or JavaScript is a plus but not required.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/17/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Leidos is seeking a SharePoint Administrator to support mission-critical collaboration solutions for government and commercial clients. In this role, you will administer, configure, and secure SharePoint farms and Microsoft 365 environments, ensuring high availability, performance, and compliance. Responsibilities include managing site structures, permissions, workflows, and integrations, as well as supporting migrations and upgrades. You'll collaborate with cross-functional teams, document standards and procedures, and contribute to a culture of integrity, innovation, and continuous learning in a hybrid work setting. Responsibilities Administer, configure, and maintain SharePoint farms, sites, and services for internal and external clients. Implement governance, security, permissions, and compliance policies across SharePoint environments. Develop and manage site structures, libraries, workflows, and metadata for optimized collaboration. Integrate SharePoint with other enterprise systems and Microsoft 365 tools. Monitor performance, troubleshoot issues, and perform patching, backups, and disaster recovery. Support migrations and upgrades to newer SharePoint and Microsoft 365 platforms. Create and maintain technical documentation, standards, and runbooks. Collaborate with security, network, and application teams to support mission-critical solutions. Required Skills SharePoint administration Share Point Online / Microsoft 365 Power Shell scripting Windows Server administration SQL Server and SharePoint databases Share Point security and permissions Share Point migrations and upgrades Office 365 integration Backup and disaster recovery Performance monitoring and troubleshooting
09/17/2026
Full time
Leidos is seeking a SharePoint Administrator to support mission-critical collaboration solutions for government and commercial clients. In this role, you will administer, configure, and secure SharePoint farms and Microsoft 365 environments, ensuring high availability, performance, and compliance. Responsibilities include managing site structures, permissions, workflows, and integrations, as well as supporting migrations and upgrades. You'll collaborate with cross-functional teams, document standards and procedures, and contribute to a culture of integrity, innovation, and continuous learning in a hybrid work setting. Responsibilities Administer, configure, and maintain SharePoint farms, sites, and services for internal and external clients. Implement governance, security, permissions, and compliance policies across SharePoint environments. Develop and manage site structures, libraries, workflows, and metadata for optimized collaboration. Integrate SharePoint with other enterprise systems and Microsoft 365 tools. Monitor performance, troubleshoot issues, and perform patching, backups, and disaster recovery. Support migrations and upgrades to newer SharePoint and Microsoft 365 platforms. Create and maintain technical documentation, standards, and runbooks. Collaborate with security, network, and application teams to support mission-critical solutions. Required Skills SharePoint administration Share Point Online / Microsoft 365 Power Shell scripting Windows Server administration SQL Server and SharePoint databases Share Point security and permissions Share Point migrations and upgrades Office 365 integration Backup and disaster recovery Performance monitoring and troubleshooting
Senior System Administrator III Job Location-Linthicum, MD Overview: Varada Defense is seeking an experienced Sr. Systems Administrator to support mission-critical systems within the Intelligence Community. As a collaborative member of a small and mostly autonomous team, this position directly supports secure enclave development networks. Responsibilities: Conduct functional and connectivity testing to ensure continuing operability. Develop and document systems administration standard operating procedures. Maintain baseline system security according to organizational policies. Manage accounts, network rights, and access to systems and equipment. Plan, execute, and verify data redundancy and system recovery procedures. Install, update, and troubleshoot systems and servers. Comply with organization systems administration standard operating procedures. Implement and enforce local network usage policies and procedures. Manage system and server resources including performance, capacity, availability, serviceability, and recoverability. Monitor and maintain system and server configurations. Perform repairs on faulty system and server hardware. Troubleshoot hardware/software interface and interoperability problems. Required Experience: Bachelors degree in a technical discipline and 15 years experience as a System Administrator, OR High school diploma and 20 years experience as a System Administrator Experience with Windows Sever Administration, Active Directory, and Group Policy Experience with Linux Server Administration Experience with Broadcom VMware/ESXi, Broadcom VMWare Virtual Networking, and Broadcom VMware vCenter Networking Switching and Router Management Storage Management (NetApp) Hardware and Operating System troubleshooting System hardening Security Compliance Scanning (Nessus, ACAS) Understanding of project design within the scope of security (RMF) requirements Active DoD IAT Level II certification (Security+ ) Ability to demonstrate cyber/IT related experience with attention to detail, customer service, oral and written communication, and problem solving. Active TS/SCI with Polygraph, CI poly current under 6 yrs Preferred Qualification s: Experience leading the implementation and support of Broadcom VMware virtualized systems and infrastructure PowerCLI Broadcom VMware Aria Suite, formerly called vRealize Suite Broadcom VMware Cloud Foundation (VCF) Broadcom VMware Certified Professional or other relevant VMware certification. Join an Award Winning Team! Voted as the Most Innovative and Fastest Growing Company, Varada Defense offers turnkey solutions in the areas of advanced automation, artificial intelligence, and autonomous technology for DoW and FedCiv space in support of the mission objectives of the federal government. Varada provides competitive compensation and benefits packages, including 100% employer-paid healthcare premiums, matching 401(k), and unlimited education/training. Varada Defense is an Equal Employment Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
09/17/2026
Senior System Administrator III Job Location-Linthicum, MD Overview: Varada Defense is seeking an experienced Sr. Systems Administrator to support mission-critical systems within the Intelligence Community. As a collaborative member of a small and mostly autonomous team, this position directly supports secure enclave development networks. Responsibilities: Conduct functional and connectivity testing to ensure continuing operability. Develop and document systems administration standard operating procedures. Maintain baseline system security according to organizational policies. Manage accounts, network rights, and access to systems and equipment. Plan, execute, and verify data redundancy and system recovery procedures. Install, update, and troubleshoot systems and servers. Comply with organization systems administration standard operating procedures. Implement and enforce local network usage policies and procedures. Manage system and server resources including performance, capacity, availability, serviceability, and recoverability. Monitor and maintain system and server configurations. Perform repairs on faulty system and server hardware. Troubleshoot hardware/software interface and interoperability problems. Required Experience: Bachelors degree in a technical discipline and 15 years experience as a System Administrator, OR High school diploma and 20 years experience as a System Administrator Experience with Windows Sever Administration, Active Directory, and Group Policy Experience with Linux Server Administration Experience with Broadcom VMware/ESXi, Broadcom VMWare Virtual Networking, and Broadcom VMware vCenter Networking Switching and Router Management Storage Management (NetApp) Hardware and Operating System troubleshooting System hardening Security Compliance Scanning (Nessus, ACAS) Understanding of project design within the scope of security (RMF) requirements Active DoD IAT Level II certification (Security+ ) Ability to demonstrate cyber/IT related experience with attention to detail, customer service, oral and written communication, and problem solving. Active TS/SCI with Polygraph, CI poly current under 6 yrs Preferred Qualification s: Experience leading the implementation and support of Broadcom VMware virtualized systems and infrastructure PowerCLI Broadcom VMware Aria Suite, formerly called vRealize Suite Broadcom VMware Cloud Foundation (VCF) Broadcom VMware Certified Professional or other relevant VMware certification. Join an Award Winning Team! Voted as the Most Innovative and Fastest Growing Company, Varada Defense offers turnkey solutions in the areas of advanced automation, artificial intelligence, and autonomous technology for DoW and FedCiv space in support of the mission objectives of the federal government. Varada provides competitive compensation and benefits packages, including 100% employer-paid healthcare premiums, matching 401(k), and unlimited education/training. Varada Defense is an Equal Employment Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Job Description Job Description About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. The Job The Financial Systems Analyst II, Business Systems reports to the Senior Manager, Business Systems and is the technical owner on a lean, high-impact team. You will own the integration layer that connects SimpliSafe's financial and operational systems: NetSuite and Coupa at the center, with a live network of retail, logistics, payments, and financial partners around them. This is a builder's role. You will write the scripts, design the monitoring, automate what should be automated, and use AI to improve how everything works. When something breaks, you find it first and fix it. When there's a smarter way to build something, you build it. You will also share technical ownership of Coupa and NetSuite administration, acting as the technical SME while the primary admin handles day-to-day operations. What You'll Do: Own and develop integrations into, out of, and between NetSuite and Coupa, including EDI and retail connectivity via SPS Commerce, banking and payments integrations, freight invoice processing via Infios, and legal invoice routing via Brightflag Write and maintain custom NetSuite SuiteScript records (Scheduled Scripts, User Event Scripts, Map/Reduce Scripts, RESTlets) to automate business logic, support data flows, and handle integration error conditions Own the Grafana integration monitoring and alerting platform, respond to incidents in real time, and continuously build out coverage to catch issues before users do Manage SSH and PGP keys for secure bank and financial partner file transfers, including key rotation and partner coordination Serve as the technical SME for Coupa P2P and NetSuite, owning complex configurations and integration issues as shared administrator alongside the primary admin Use AI tools to move faster and build better, and help shape how the Business Systems team scales AI use across the function Partner with Finance (Accounting and AP), Logistics (supply planning, freight, fulfillment, and manufacturing operations), and Retail (sales operations) on system initiatives and escalations Find automation opportunities and build them; active work is already in progress with more to come What You'll Bring: Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent professional experience 3 to 5 years in a technical business systems, ERP, or integration analyst role Solid JavaScript background required; NetSuite SuiteScript experience is a strong plus Experience managing integrations between enterprise systems via REST APIs or SFTP Ability to troubleshoot and resolve cross-system integration failures independently Skills, Abilities and Knowledge: NetSuite platform and SuiteScript experience; comfort with scripting languages generally Familiarity with EDI concepts and logistics data flows with retail and 3PL partners preferred Experience with Coupa or a comparable P2P platform preferred Experience with Grafana, Datadog, or similar monitoring tools Strong diagnostic instincts; comfortable reading logs, tracing failures, and finding root cause Clear communicator across technical and business teams Comfortable with reactive, iterative support work, not just structured projects Located in the Boston, MA area; hybrid with two core in-office days per week What Values You'll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High - Always challenging ourselves and others to raise the bar. No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style. One Team - Taking a highly collaborative approach to achieving success. Lift As We Climb - Investing in developing others and helping others around us succeed. Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment. What We Offer A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here ) Free SimpliSafe system and professional monitoring for your home. Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change. The target annual base pay range for this role is $71,600 to $95,400 This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors. Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here. We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact .
09/17/2026
Full time
Job Description Job Description About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. The Job The Financial Systems Analyst II, Business Systems reports to the Senior Manager, Business Systems and is the technical owner on a lean, high-impact team. You will own the integration layer that connects SimpliSafe's financial and operational systems: NetSuite and Coupa at the center, with a live network of retail, logistics, payments, and financial partners around them. This is a builder's role. You will write the scripts, design the monitoring, automate what should be automated, and use AI to improve how everything works. When something breaks, you find it first and fix it. When there's a smarter way to build something, you build it. You will also share technical ownership of Coupa and NetSuite administration, acting as the technical SME while the primary admin handles day-to-day operations. What You'll Do: Own and develop integrations into, out of, and between NetSuite and Coupa, including EDI and retail connectivity via SPS Commerce, banking and payments integrations, freight invoice processing via Infios, and legal invoice routing via Brightflag Write and maintain custom NetSuite SuiteScript records (Scheduled Scripts, User Event Scripts, Map/Reduce Scripts, RESTlets) to automate business logic, support data flows, and handle integration error conditions Own the Grafana integration monitoring and alerting platform, respond to incidents in real time, and continuously build out coverage to catch issues before users do Manage SSH and PGP keys for secure bank and financial partner file transfers, including key rotation and partner coordination Serve as the technical SME for Coupa P2P and NetSuite, owning complex configurations and integration issues as shared administrator alongside the primary admin Use AI tools to move faster and build better, and help shape how the Business Systems team scales AI use across the function Partner with Finance (Accounting and AP), Logistics (supply planning, freight, fulfillment, and manufacturing operations), and Retail (sales operations) on system initiatives and escalations Find automation opportunities and build them; active work is already in progress with more to come What You'll Bring: Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent professional experience 3 to 5 years in a technical business systems, ERP, or integration analyst role Solid JavaScript background required; NetSuite SuiteScript experience is a strong plus Experience managing integrations between enterprise systems via REST APIs or SFTP Ability to troubleshoot and resolve cross-system integration failures independently Skills, Abilities and Knowledge: NetSuite platform and SuiteScript experience; comfort with scripting languages generally Familiarity with EDI concepts and logistics data flows with retail and 3PL partners preferred Experience with Coupa or a comparable P2P platform preferred Experience with Grafana, Datadog, or similar monitoring tools Strong diagnostic instincts; comfortable reading logs, tracing failures, and finding root cause Clear communicator across technical and business teams Comfortable with reactive, iterative support work, not just structured projects Located in the Boston, MA area; hybrid with two core in-office days per week What Values You'll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High - Always challenging ourselves and others to raise the bar. No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style. One Team - Taking a highly collaborative approach to achieving success. Lift As We Climb - Investing in developing others and helping others around us succeed. Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment. What We Offer A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here ) Free SimpliSafe system and professional monitoring for your home. Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change. The target annual base pay range for this role is $71,600 to $95,400 This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors. Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here. We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact .
Job Description Pay Range : $85,000 - $106,000 depending on relevant experience and qualifications MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. The Network Administrator II role is responsible for ensuring the stability, integrity, security, and efficient operation of the organization's network infrastructure, including WAN, LAN, WLAN, VPN, and Network Security systems. This role supports core business functions by designing, installing, configuring, administering, and fine-tuning network components across the enterprise in a timely and effective manner. The Network Administrator applies strong communication, analytical, and problem-solving skills to identify, communicate, and resolve issues while maximizing the value of IT investments. This 100% onsite position based in Harrisburg or Gratz, PA is ideal for a hands-on network professional who thrives on solving complex problems and building resilient infrastructure. You'll play a critical role in ensuring the stability, performance, and security of enterprise-wide network systems that support core manufacturing and business operations. Responsibilities In this role, you'll design, implement, and support a modern network environment spanning WAN, LAN, WLAN, VPN, and Network Security technologies. You'll collaborate closely with IT peers and business stakeholders while helping drive continuous improvement across the organization's network ecosystem. Design, configure, deploy, and maintain enterprise network infrastructure, including routers, switches, wireless controllers, access points, firewalls, and security platforms Troubleshoot and resolve complex hardware, software, and connectivity issues across network and security environments Support and enhance perimeter and internal security solutions such as wireless authentication, intrusion detection, antivirus, email filtering, and web security systems Monitor network performance, analyze trends, and deliver reporting to support availability, reliability, and scalability goals Partner with system administrators, database teams, and application owners to ensure seamless integration and optimal performance Review, test, and deploy firmware updates, security signatures, IOS upgrades, and vendor patches following best practices Ensure compliance with internal policies, security standards, configuration guidelines, and licensing requirements Participate in and co-lead network process improvements and cross-functional IT initiatives Research and evaluate new network technologies and hardware to support procurement and long-term strategy Document work and manage tasks, projects, and incidents using help desk and ticketing systems Provide after-hours and on-call support as required to maintain critical services Qualifications CCNA certification required One of the following: University degree or college diploma in Information Technology with 3+ years of IT experience Technical diploma or certificate in Information Technology with 5+ years of IT experience Network support experience in a manufacturing or similar industry/environment highly preferred Strong hands-on experience with network devices (routers, switches, access points) Solid understanding of networking fundamentals (subnetting, VLANs, routing, topology, network design) Working knowledge of VPNs, web/email filtering tools, and cloud-based network solutions Experience supporting Windows desktop and server environments (Windows 7-11, Server ) Proficiency with Microsoft 365, Office, SharePoint, and Active Directory Strong analytical, troubleshooting, and problem-solving skills Ability to work independently while collaborating across teams Excellent written, verbal, and interpersonal communication skills Customer-focused mindset with the ability to explain technical concepts clearly Preferred Experience 3+ years of experience in a Network Administrator role Exposure to ITIL processes and service management frameworks Experience with IT Service Desk tools (ServiceNow, ManageEngine, Remedy) Strong understanding of enterprise hardware, software, and network support practices What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
09/17/2026
Full time
Job Description Pay Range : $85,000 - $106,000 depending on relevant experience and qualifications MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. The Network Administrator II role is responsible for ensuring the stability, integrity, security, and efficient operation of the organization's network infrastructure, including WAN, LAN, WLAN, VPN, and Network Security systems. This role supports core business functions by designing, installing, configuring, administering, and fine-tuning network components across the enterprise in a timely and effective manner. The Network Administrator applies strong communication, analytical, and problem-solving skills to identify, communicate, and resolve issues while maximizing the value of IT investments. This 100% onsite position based in Harrisburg or Gratz, PA is ideal for a hands-on network professional who thrives on solving complex problems and building resilient infrastructure. You'll play a critical role in ensuring the stability, performance, and security of enterprise-wide network systems that support core manufacturing and business operations. Responsibilities In this role, you'll design, implement, and support a modern network environment spanning WAN, LAN, WLAN, VPN, and Network Security technologies. You'll collaborate closely with IT peers and business stakeholders while helping drive continuous improvement across the organization's network ecosystem. Design, configure, deploy, and maintain enterprise network infrastructure, including routers, switches, wireless controllers, access points, firewalls, and security platforms Troubleshoot and resolve complex hardware, software, and connectivity issues across network and security environments Support and enhance perimeter and internal security solutions such as wireless authentication, intrusion detection, antivirus, email filtering, and web security systems Monitor network performance, analyze trends, and deliver reporting to support availability, reliability, and scalability goals Partner with system administrators, database teams, and application owners to ensure seamless integration and optimal performance Review, test, and deploy firmware updates, security signatures, IOS upgrades, and vendor patches following best practices Ensure compliance with internal policies, security standards, configuration guidelines, and licensing requirements Participate in and co-lead network process improvements and cross-functional IT initiatives Research and evaluate new network technologies and hardware to support procurement and long-term strategy Document work and manage tasks, projects, and incidents using help desk and ticketing systems Provide after-hours and on-call support as required to maintain critical services Qualifications CCNA certification required One of the following: University degree or college diploma in Information Technology with 3+ years of IT experience Technical diploma or certificate in Information Technology with 5+ years of IT experience Network support experience in a manufacturing or similar industry/environment highly preferred Strong hands-on experience with network devices (routers, switches, access points) Solid understanding of networking fundamentals (subnetting, VLANs, routing, topology, network design) Working knowledge of VPNs, web/email filtering tools, and cloud-based network solutions Experience supporting Windows desktop and server environments (Windows 7-11, Server ) Proficiency with Microsoft 365, Office, SharePoint, and Active Directory Strong analytical, troubleshooting, and problem-solving skills Ability to work independently while collaborating across teams Excellent written, verbal, and interpersonal communication skills Customer-focused mindset with the ability to explain technical concepts clearly Preferred Experience 3+ years of experience in a Network Administrator role Exposure to ITIL processes and service management frameworks Experience with IT Service Desk tools (ServiceNow, ManageEngine, Remedy) Strong understanding of enterprise hardware, software, and network support practices What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Seeking a role where your skills ensure the reliability of mission-critical databases? As a Senior Database Administrator at Spectrum, you will design, implement, and maintain robust production and non-production databases across on-prem (Oracle) and cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS), supporting business continuity and data accessibility. Your technical acumen and mentorship will strengthen Spectrum's database operations, driving effective solutions across our technology landscape. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintains access and security administration, backup and recovery strategies on Database Management Systems Support multiple services and multiple databases of medium complexity with multiple concurrent users, ensuring control, integrity and accessibility of data Design, install, configure and maintain High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of Oracle server environment and provides recommendations to management to sustain business growth Design, implement, maintain Disaster Recovery (DR) methodologies and create documentation Gather business requirements and designs, implement multiple projects along with the production support Create standard operational procedures and templates Act as mentor for Database Administrators and Associate Database Administrators Perform research and provide plans to remediate complex business problems Assist the development teams to improve database design and procedures on PL/SQL best practices etc Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 6+ years of experience working with Oracle and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak and understand English Demonstrated knowledge of database architecture and its implementation, understanding of best practices in maintaining medium to large scale Oracle database systems Demonstrated knowledge of PL/SQL programming language, Change Management procedures Demonstrated knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated understanding of SAN technologies related to SQL server disk layouts; Windows/Linux/Solaris operating systems and shell scripting Ability to communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel Ability to organize, prioritize, and handle multiple projects and tasks Ability to show judgment and initiative and to accomplish job duties while working under pressure Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Ability to work independently or with others to resolve problems, handle requests or situations Ability to effectively consult with department managers and leaders Preferred Qualifications 6+ years of experience with Oracle and other relational database management systems in testing, implementation, maintenance, and administration in a multiple platform environment, including 2+ years of hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS) Support multiple services and databases of medium complexity across relational and cloud/NoSQL platforms (Oracle, MongoDB, Cassandra, Amazon DocumentDB, AWS RDS) with multiple concurrent users, ensuring control, integrity, and accessibility of data Design, install, configure, and maintain High Availability (RAC, RAC One Node, Data Guard, etc.) database solutions on-prem, and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Monitor and tune performance using both traditional tools (OEM) and cloud-native monitoring (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter), identifying and resolving performance issues Demonstrated knowledge of cloud database provisioning, scaling, and security configuration (AWS RDS, MongoDB, Cassandra, or Amazon DocumentDB) AWS Certified Database - Specialty or equivalent cloud/NoSQL certification (e.g., MongoDB Certified DBA) IDB333 4 IDB333 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:41 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
09/16/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Seeking a role where your skills ensure the reliability of mission-critical databases? As a Senior Database Administrator at Spectrum, you will design, implement, and maintain robust production and non-production databases across on-prem (Oracle) and cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS), supporting business continuity and data accessibility. Your technical acumen and mentorship will strengthen Spectrum's database operations, driving effective solutions across our technology landscape. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintains access and security administration, backup and recovery strategies on Database Management Systems Support multiple services and multiple databases of medium complexity with multiple concurrent users, ensuring control, integrity and accessibility of data Design, install, configure and maintain High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of Oracle server environment and provides recommendations to management to sustain business growth Design, implement, maintain Disaster Recovery (DR) methodologies and create documentation Gather business requirements and designs, implement multiple projects along with the production support Create standard operational procedures and templates Act as mentor for Database Administrators and Associate Database Administrators Perform research and provide plans to remediate complex business problems Assist the development teams to improve database design and procedures on PL/SQL best practices etc Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 6+ years of experience working with Oracle and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak and understand English Demonstrated knowledge of database architecture and its implementation, understanding of best practices in maintaining medium to large scale Oracle database systems Demonstrated knowledge of PL/SQL programming language, Change Management procedures Demonstrated knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated understanding of SAN technologies related to SQL server disk layouts; Windows/Linux/Solaris operating systems and shell scripting Ability to communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel Ability to organize, prioritize, and handle multiple projects and tasks Ability to show judgment and initiative and to accomplish job duties while working under pressure Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Ability to work independently or with others to resolve problems, handle requests or situations Ability to effectively consult with department managers and leaders Preferred Qualifications 6+ years of experience with Oracle and other relational database management systems in testing, implementation, maintenance, and administration in a multiple platform environment, including 2+ years of hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS) Support multiple services and databases of medium complexity across relational and cloud/NoSQL platforms (Oracle, MongoDB, Cassandra, Amazon DocumentDB, AWS RDS) with multiple concurrent users, ensuring control, integrity, and accessibility of data Design, install, configure, and maintain High Availability (RAC, RAC One Node, Data Guard, etc.) database solutions on-prem, and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Monitor and tune performance using both traditional tools (OEM) and cloud-native monitoring (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter), identifying and resolving performance issues Demonstrated knowledge of cloud database provisioning, scaling, and security configuration (AWS RDS, MongoDB, Cassandra, or Amazon DocumentDB) AWS Certified Database - Specialty or equivalent cloud/NoSQL certification (e.g., MongoDB Certified DBA) IDB333 4 IDB333 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:41 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Job Description Job Description We are seeking a Claims Data Analyst to join our growing team. The ideal candidate is highly organized, detail-oriented, enjoys working with data, and thrives in a fast-paced, entrepreneurial environment. This role serves as a critical bridge between Sales, Healthcare Economics, Network Strategy, and Account Management by supporting the evaluation and sale of medical provider network solutions to self-funded employers, third-party administrators, brokers, consultants, and stop-loss vendors. In this position, you will analyze prospective clients' historical medical claims and eligibility data to evaluate provider disruption, network discounts, repriced claim costs, geographic access, and overall network fit. You will translate complex claims data into clear findings that help internal teams and prospective clients understand the expected performance and implications of different provider network options. You will also play a key role in improving the company's internal claims-analysis methodologies, reporting tools, and data-processing capabilities. Roles & Responsibilities • Analyze prospective clients' historical medical claims, eligibility, and provider data to evaluate provider disruption, network discounts, repriced costs, geographic access, and overall network fit. • Partner with the Technology team to develop, test, validate, and improve internal claims-analysis and reporting tools. • Validate incoming data, identify material data-quality issues, and document assumptions or limitations affecting the analysis. • Apply healthcare reimbursement methodologies, fee schedules, provider contract terms, and claims coding knowledge to claims repricing and network analyses. • Review repriced claims and modeling outputs for accuracy, consistency, and reasonableness. • Compare provider networks, reimbursement arrangements, and other market alternatives. • Translate analytical findings into clear reports, presentations, and recommendations for Sales, brokers, consultants, TPAs, and prospective clients. • Support prospective client meetings, RFP responses, renewals, and other sales opportunities by explaining methodologies, findings, and financial implications. • Coordinate analytical requirements, priorities, timelines, and deliverables across Sales, Healthcare Economics, Network Strategy, Account Management, and Technology. • Maintain and improve analytical models, reporting templates, methodologies, and internal claims-analysis tools. • Identify opportunities to improve data processing, quality assurance, standardization, and automation. • Support ad hoc analyses, competitive research, strategic initiatives, and stop-loss rating requests as needed. • Protect confidential information and protected health information in accordance with company policies, HIPAA requirements, and applicable data-security standards. • Identify updates and enhancements to current sales and healthcare economics analytics process. • Prepare sales team for prospective client meetings with analytical results. • Ensure analytics reports are completed timely and accurately. • Develop and respond to request for proposals (RFPs) in coordination with the Business Development lead by due date. • Responsiveness to Sales and other internal stakeholders, generally within 24 to 48 hours based on the urgency and complexity of the request. Education and Qualification Requirements • The ideal candidate will have 2-5 years' experience in healthcare claims analysis, provider network analytics, health insurance, healthcare economics, managed care analytics, or a related field. • Bachelor's degree in business, finance, economics, statistics, healthcare administration, data analytics, or a related field. Equivalent relevant professional experience may be considered. • Experience analyzing medical claims data, preferably for self-funded or ASO health plans. • Experience with provider network disruption, claims repricing, network discount analysis, geo-access analysis, or network adequacy analysis. • Familiarity with medical claims fields and coding systems, including CPT/HCPCS codes, DRGs, and revenue codes. • Advanced proficiency in Microsoft Excel and experience working with large datasets. • Working knowledge of SQL. • Ability to identify data issues, interpret complex results, and communicate findings clearly to technical and nontechnical audiences. • Strong organizational skills, attention to detail, and sound judgment when managing multiple deadlines and confidential information. • Ability to exercise appropriate judgment when working with confidential data and protected health information. Note: It's OK if you do not meet all the above requirements! We encourage anyone with an aptitude for data analytics and systems, foundational knowledge of medical claims or health insurance, and the ability to learn complex healthcare data and reimbursement concepts are encouraged to apply. Company Description Healthcare Highways challenges the status quo of traditional carrier networks to bring competition, flexibility, and cost efficiency to employer-sponsored healthcare. We design, manage, and operate medical provider networks, with a core focus on high-performance networks built from curated providers who meet strict quality standards and agree to negotiated rates. We also work directly with employers to execute their network strategy, supporting domestic network management and steerage, direct contracting, and out-of-network repricing. The result is high-quality care for local employers, with lower costs for both businesses and their employees. We foster a collaborative, innovative, and inclusive workplace where creative and analytical thinkers thrive. At Healthcare Highways, candor, integrity, and teamwork are at the core of everything we do. We invest in our employees' growth and professional development by offering competitive compensation, career advancement opportunities, and a strong commitment to work-life balance. A career at Healthcare Highways means being part of a forward-thinking organization transforming healthcare. If you're passionate about impacting employers, providers, and the communities we serve, we invite you to join our mission. Explore opportunities and join our team today at Healthcare Highways Careers. Company Description Healthcare Highways challenges the status quo of traditional carrier networks to bring competition, flexibility, and cost efficiency to employer-sponsored healthcare. We design, manage, and operate medical provider networks, with a core focus on high-performance networks built from curated providers who meet strict quality standards and agree to negotiated rates. We also work directly with employers to execute their network strategy, supporting domestic network management and steerage, direct contracting, and out-of-network repricing. The result is high-quality care for local employers, with lower costs for both businesses and their employees. We foster a collaborative, innovative, and inclusive workplace where creative and analytical thinkers thrive. At Healthcare Highways, candor, integrity, and teamwork are at the core of everything we do. We invest in our employees' growth and professional development by offering competitive compensation, career advancement opportunities, and a strong commitment to work-life balance. A career at Healthcare Highways means being part of a forward-thinking organization transforming healthcare. If you're passionate about impacting employers, providers, and the communities we serve, we invite you to join our mission. Explore opportunities and join our team today at Healthcare Highways Careers.
09/16/2026
Full time
Job Description Job Description We are seeking a Claims Data Analyst to join our growing team. The ideal candidate is highly organized, detail-oriented, enjoys working with data, and thrives in a fast-paced, entrepreneurial environment. This role serves as a critical bridge between Sales, Healthcare Economics, Network Strategy, and Account Management by supporting the evaluation and sale of medical provider network solutions to self-funded employers, third-party administrators, brokers, consultants, and stop-loss vendors. In this position, you will analyze prospective clients' historical medical claims and eligibility data to evaluate provider disruption, network discounts, repriced claim costs, geographic access, and overall network fit. You will translate complex claims data into clear findings that help internal teams and prospective clients understand the expected performance and implications of different provider network options. You will also play a key role in improving the company's internal claims-analysis methodologies, reporting tools, and data-processing capabilities. Roles & Responsibilities • Analyze prospective clients' historical medical claims, eligibility, and provider data to evaluate provider disruption, network discounts, repriced costs, geographic access, and overall network fit. • Partner with the Technology team to develop, test, validate, and improve internal claims-analysis and reporting tools. • Validate incoming data, identify material data-quality issues, and document assumptions or limitations affecting the analysis. • Apply healthcare reimbursement methodologies, fee schedules, provider contract terms, and claims coding knowledge to claims repricing and network analyses. • Review repriced claims and modeling outputs for accuracy, consistency, and reasonableness. • Compare provider networks, reimbursement arrangements, and other market alternatives. • Translate analytical findings into clear reports, presentations, and recommendations for Sales, brokers, consultants, TPAs, and prospective clients. • Support prospective client meetings, RFP responses, renewals, and other sales opportunities by explaining methodologies, findings, and financial implications. • Coordinate analytical requirements, priorities, timelines, and deliverables across Sales, Healthcare Economics, Network Strategy, Account Management, and Technology. • Maintain and improve analytical models, reporting templates, methodologies, and internal claims-analysis tools. • Identify opportunities to improve data processing, quality assurance, standardization, and automation. • Support ad hoc analyses, competitive research, strategic initiatives, and stop-loss rating requests as needed. • Protect confidential information and protected health information in accordance with company policies, HIPAA requirements, and applicable data-security standards. • Identify updates and enhancements to current sales and healthcare economics analytics process. • Prepare sales team for prospective client meetings with analytical results. • Ensure analytics reports are completed timely and accurately. • Develop and respond to request for proposals (RFPs) in coordination with the Business Development lead by due date. • Responsiveness to Sales and other internal stakeholders, generally within 24 to 48 hours based on the urgency and complexity of the request. Education and Qualification Requirements • The ideal candidate will have 2-5 years' experience in healthcare claims analysis, provider network analytics, health insurance, healthcare economics, managed care analytics, or a related field. • Bachelor's degree in business, finance, economics, statistics, healthcare administration, data analytics, or a related field. Equivalent relevant professional experience may be considered. • Experience analyzing medical claims data, preferably for self-funded or ASO health plans. • Experience with provider network disruption, claims repricing, network discount analysis, geo-access analysis, or network adequacy analysis. • Familiarity with medical claims fields and coding systems, including CPT/HCPCS codes, DRGs, and revenue codes. • Advanced proficiency in Microsoft Excel and experience working with large datasets. • Working knowledge of SQL. • Ability to identify data issues, interpret complex results, and communicate findings clearly to technical and nontechnical audiences. • Strong organizational skills, attention to detail, and sound judgment when managing multiple deadlines and confidential information. • Ability to exercise appropriate judgment when working with confidential data and protected health information. Note: It's OK if you do not meet all the above requirements! We encourage anyone with an aptitude for data analytics and systems, foundational knowledge of medical claims or health insurance, and the ability to learn complex healthcare data and reimbursement concepts are encouraged to apply. Company Description Healthcare Highways challenges the status quo of traditional carrier networks to bring competition, flexibility, and cost efficiency to employer-sponsored healthcare. We design, manage, and operate medical provider networks, with a core focus on high-performance networks built from curated providers who meet strict quality standards and agree to negotiated rates. We also work directly with employers to execute their network strategy, supporting domestic network management and steerage, direct contracting, and out-of-network repricing. The result is high-quality care for local employers, with lower costs for both businesses and their employees. We foster a collaborative, innovative, and inclusive workplace where creative and analytical thinkers thrive. At Healthcare Highways, candor, integrity, and teamwork are at the core of everything we do. We invest in our employees' growth and professional development by offering competitive compensation, career advancement opportunities, and a strong commitment to work-life balance. A career at Healthcare Highways means being part of a forward-thinking organization transforming healthcare. If you're passionate about impacting employers, providers, and the communities we serve, we invite you to join our mission. Explore opportunities and join our team today at Healthcare Highways Careers. Company Description Healthcare Highways challenges the status quo of traditional carrier networks to bring competition, flexibility, and cost efficiency to employer-sponsored healthcare. We design, manage, and operate medical provider networks, with a core focus on high-performance networks built from curated providers who meet strict quality standards and agree to negotiated rates. We also work directly with employers to execute their network strategy, supporting domestic network management and steerage, direct contracting, and out-of-network repricing. The result is high-quality care for local employers, with lower costs for both businesses and their employees. We foster a collaborative, innovative, and inclusive workplace where creative and analytical thinkers thrive. At Healthcare Highways, candor, integrity, and teamwork are at the core of everything we do. We invest in our employees' growth and professional development by offering competitive compensation, career advancement opportunities, and a strong commitment to work-life balance. A career at Healthcare Highways means being part of a forward-thinking organization transforming healthcare. If you're passionate about impacting employers, providers, and the communities we serve, we invite you to join our mission. Explore opportunities and join our team today at Healthcare Highways Careers.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB365 2 IDB365 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:41 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
09/16/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB365 2 IDB365 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:41 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB365 2 IDB365 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:41 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
09/16/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Considering a role where your database expertise shapes mission-critical systems every day? As Lead Database Administrator at Spectrum, you will guide the design, implementation, and maintenance of complex database environments across both traditional (Oracle, SQL Server, Teradata) and cloud-native platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora). Your leadership will drive data integrity, scalability, and operational excellence across hybrid and multi-cloud data infrastructure, making a measurable impact on the backbone of our technology infrastructure. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintain access and security administration. Design, implement and maintain backup and recovery strategies on Database Management Systems Design, install, configure and maintains High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Plan and organize the team's project and work responsibilities by defining project scope, establishing timelines, organizing project teams, and tracking/assigning deliverables, and working with internal/external departments to achieve project objectives Serve as escalation point in absence of leadership in the troubleshooting of alerts (alert log, jobs, disk group, tablespace, etc.) and performance issues. Provide recommendations to team around designs, installs, configures, maintains and troubleshoots High Availability (real application clustering-RAC, RAC One Node, Data Guard etc.) Database solutions Install, configure, troubleshoot and monitor GoldenGate replication Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot and resolve alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of different server environments and provides recommendations to management to sustain business growth. Proactively works with development teams to improve database design and procedures on PL/SQL best practices Coach and mentor junior Database Administrators as well as provide guidance on work assignments. Guide database administration team members and advise leadership by communicating issues to a wide variety of internal and external departments to include technical teams, senior leadership, and vendors Gather business requirements and designs, implements multiple projects along with the production support. Create standard operational procedures and templates. Perform research and provides plans to remediate complex business problems Represent the database operations team working closely with clients and partners. Participate in on call rotation Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 8+ years of experience working with Oracle/SQL/Teradata and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak, and understand English Demonstrated knowledge of Oracle 11g and 12c database architecture; knowledge of maintaining medium to large scale database systems (Oracle, SQL, and/or Teradata) In-depth knowledge in Oracle RAC and ASM; knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated knowledge of Linux operating systems and shell scripting, Oracle OEM, Oracle GoldenGate, and MySQL database Advanced knowledge of business awareness, critical analysis, and integration of information as well as the ability to develop action-oriented plans Advanced leadership skills and ability to manage instances with multiple operating system platforms Ability to present technical concepts to non-technical audiences Ability to assign tasks to small teams and follow-up on assigned tasks in a 24x7 database support environment Ability to communicate orally and in writing in a clear and straightforward manner to all levels of management and company personnel Ability to handle multiple projects and tasks; effectively and solve problems while working under pressure Ability to show judgment and initiative to accomplish job duties Ability to work with others to resolve problems and handle requests Preferred Qualifications Design, deploy, and maintain cloud-based and NoSQL database platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora), including provisioning, scaling, sharding/replication, and security configuration Design and implement high-availability and disaster recovery strategies across hybrid environments, spanning on-prem clustering (RAC, RAC One Node, Data Guard) and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Install, configure, troubleshoot, and monitor GoldenGate replication and cloud-native data replication/migration tools Monitor and tune performance across heterogeneous database platforms using cloud-native tools (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter) as well as traditional tools (OEM), identifying and resolving performance issues 8+ years of DBA experience, including relational platforms (Oracle, SQL Server, Teradata) and 3+ years hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS/Aurora) Demonstrated experience designing high-availability and disaster recovery solutions in both on-prem and cloud environments Experience with database security, access control, and compliance, including encryption at rest/in transit and IAM-based access Prior experience leading or mentoring a DBA team AWS Certified Database - Specialty or equivalent cloud certification Scripting experience (Python/Bash) for automation Experience with infrastructure-as-code tools (Terraform, CloudFormation) IDB365 2 IDB365 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:41 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Seeking a role where your skills ensure the reliability of mission-critical databases? As a Senior Database Administrator at Spectrum, you will design, implement, and maintain robust production and non-production databases across on-prem (Oracle) and cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS), supporting business continuity and data accessibility. Your technical acumen and mentorship will strengthen Spectrum's database operations, driving effective solutions across our technology landscape. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintains access and security administration, backup and recovery strategies on Database Management Systems Support multiple services and multiple databases of medium complexity with multiple concurrent users, ensuring control, integrity and accessibility of data Design, install, configure and maintain High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of Oracle server environment and provides recommendations to management to sustain business growth Design, implement, maintain Disaster Recovery (DR) methodologies and create documentation Gather business requirements and designs, implement multiple projects along with the production support Create standard operational procedures and templates Act as mentor for Database Administrators and Associate Database Administrators Perform research and provide plans to remediate complex business problems Assist the development teams to improve database design and procedures on PL/SQL best practices etc Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 6+ years of experience working with Oracle and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak and understand English Demonstrated knowledge of database architecture and its implementation, understanding of best practices in maintaining medium to large scale Oracle database systems Demonstrated knowledge of PL/SQL programming language, Change Management procedures Demonstrated knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated understanding of SAN technologies related to SQL server disk layouts; Windows/Linux/Solaris operating systems and shell scripting Ability to communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel Ability to organize, prioritize, and handle multiple projects and tasks Ability to show judgment and initiative and to accomplish job duties while working under pressure Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Ability to work independently or with others to resolve problems, handle requests or situations Ability to effectively consult with department managers and leaders Preferred Qualifications 6+ years of experience with Oracle and other relational database management systems in testing, implementation, maintenance, and administration in a multiple platform environment, including 2+ years of hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS) Support multiple services and databases of medium complexity across relational and cloud/NoSQL platforms (Oracle, MongoDB, Cassandra, Amazon DocumentDB, AWS RDS) with multiple concurrent users, ensuring control, integrity, and accessibility of data Design, install, configure, and maintain High Availability (RAC, RAC One Node, Data Guard, etc.) database solutions on-prem, and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Monitor and tune performance using both traditional tools (OEM) and cloud-native monitoring (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter), identifying and resolving performance issues Demonstrated knowledge of cloud database provisioning, scaling, and security configuration (AWS RDS, MongoDB, Cassandra, or Amazon DocumentDB) AWS Certified Database - Specialty or equivalent cloud/NoSQL certification (e.g., MongoDB Certified DBA) IDB333 4 IDB333 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:41 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
09/16/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Seeking a role where your skills ensure the reliability of mission-critical databases? As a Senior Database Administrator at Spectrum, you will design, implement, and maintain robust production and non-production databases across on-prem (Oracle) and cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS), supporting business continuity and data accessibility. Your technical acumen and mentorship will strengthen Spectrum's database operations, driving effective solutions across our technology landscape. How You'll Make an Impact Perform installations and configurations of grid infrastructure, databases, clients etc. Design and maintains access and security administration, backup and recovery strategies on Database Management Systems Support multiple services and multiple databases of medium complexity with multiple concurrent users, ensuring control, integrity and accessibility of data Design, install, configure and maintain High Availability (RAC, RAC One Node, Data Guard etc.) Database solutions Expertise in setup using OEM as a monitoring and diagnostics tool and identifies/resolves the performance issues Troubleshoot alerts (alert log, Jobs, Disk Group, Tablespace etc.) and performance issues Perform capacity planning of Oracle server environment and provides recommendations to management to sustain business growth Design, implement, maintain Disaster Recovery (DR) methodologies and create documentation Gather business requirements and designs, implement multiple projects along with the production support Create standard operational procedures and templates Act as mentor for Database Administrators and Associate Database Administrators Perform research and provide plans to remediate complex business problems Assist the development teams to improve database design and procedures on PL/SQL best practices etc Working Conditions Office environment 24x7 on-call support What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience Experience 6+ years of experience working with Oracle and various database management systems in testing, implementation, maintenance and administration in a multiple platform environment Skills Ability to read, write, speak and understand English Demonstrated knowledge of database architecture and its implementation, understanding of best practices in maintaining medium to large scale Oracle database systems Demonstrated knowledge of PL/SQL programming language, Change Management procedures Demonstrated knowledge of Instance, database and query tuning to improve the performance of the database/application Demonstrated understanding of SAN technologies related to SQL server disk layouts; Windows/Linux/Solaris operating systems and shell scripting Ability to communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel Ability to organize, prioritize, and handle multiple projects and tasks Ability to show judgment and initiative and to accomplish job duties while working under pressure Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Ability to work independently or with others to resolve problems, handle requests or situations Ability to effectively consult with department managers and leaders Preferred Qualifications 6+ years of experience with Oracle and other relational database management systems in testing, implementation, maintenance, and administration in a multiple platform environment, including 2+ years of hands-on experience with cloud/NoSQL platforms (MongoDB, Cassandra, Amazon DocumentDB, AWS RDS) Support multiple services and databases of medium complexity across relational and cloud/NoSQL platforms (Oracle, MongoDB, Cassandra, Amazon DocumentDB, AWS RDS) with multiple concurrent users, ensuring control, integrity, and accessibility of data Design, install, configure, and maintain High Availability (RAC, RAC One Node, Data Guard, etc.) database solutions on-prem, and cloud-native replication/failover (e.g., MongoDB replica sets, Cassandra multi-DC replication, RDS Multi-AZ) Monitor and tune performance using both traditional tools (OEM) and cloud-native monitoring (CloudWatch, MongoDB Atlas/Ops Manager, DataStax OpsCenter), identifying and resolving performance issues Demonstrated knowledge of cloud database provisioning, scaling, and security configuration (AWS RDS, MongoDB, Cassandra, or Amazon DocumentDB) AWS Certified Database - Specialty or equivalent cloud/NoSQL certification (e.g., MongoDB Certified DBA) IDB333 4 IDB333 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:41 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Charter is proud to have a network that provides service to millions of customers across the US. The Network Engineering team is responsible for the implementation of approved network architecture and designs. Under limited supervision, this Principal Engineer position leads the architecture, engineering, administration, and strategic evolution of our Hadoop-based big data platform. This role is responsible for defining the technical direction of the enterprise data ecosystem, ensuring platform scalability, reliability, security, and operational excellence. The ideal candidate combines deep hands-on expertise in Hadoop administration with strong architecture leadership , cross-functional collaboration, and the ability to mentor engineering teams. How You'll Make an Impact Owns the architecture, design, and lifecycle management of enterprise Hadoop clusters and supporting data platform services. Leads administration of Hadoop ecosystem components such as HDFS, YARN, Hive, HBase, Spark, Kafka, Oozie, ZooKeeper, Impala , and related tooling. Defines platform standards for availability, performance, capacity planning, disaster recovery, backup, monitoring, and security. Drives infrastructure optimization across storage, compute, workload management, and job scheduling. Establishes best practices for cluster provisioning, configuration management, patching, upgrades, and decommissioning. Partner with data engineering, analytics, security, and infrastructure teams to support data ingestion, processing, governance, and access patterns. Troubleshoot complex platform, performance, and production stability issues across distributed systems. Lead root cause analysis and implement preventive measures to improve resiliency and service quality. Evaluate and guide migration or coexistence strategies involving cloud data platforms and hybrid architectures. Mentor engineers and administrators, providing technical leadership across platform operations and engineering initiatives. Create and maintain platform documentation, operational runbooks, and architecture standards. Create and maintain data views, data exports and automated data processing. Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education Master's or bachelor's degree in Engineering or related field or related work experience Experience 5+ years engineering work experience 5+ years project management work experience Skills Ability to read, write, speak and understand English Basic knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Basic knowledge in network design, network architecture, protocols and network topology Basic knowledge in TCP/IP and the OSI Model Basic knowledge in using ticketing and software tools to support the current operations Basic knowledge of network devices and basic network appliances Basic knowledge of network designing software, such as Visio Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly Ability to use personal computer and software applications Preferred Qualifications Education Cisco Certified Internetwork Expert (CCIE) Industry and vendor specific certifications and training preferred (Cisco, Juniper, Alcatel-Lucent, etc.) Skills Minimum four (4) years of software development experience using Python / Typescript Experience with Django/Flask/FastAPI Experience with Shell scripting, TCP/IP and networking concepts, system security best practices and system monitoring Capable of managing systems in a large scale, high availability, multi-site environment Experience working in DevOps practices and tools Experience with Hadoop and other database technologies, like Postgresql/MySQL, Splunk Experience with container technologies such as Docker, Kubernetes, etc. Other Industry and vendor specific certifications, training (Python, DevOps, Network Technologies) Advanced knowledge of network automation platforms and techniques Advanced knowledge of concurrent, parallel and asynchronous programming design and techniques Advanced knowledge of restful api design, operation and interaction Working knowledge of PEP8 programming practices Ability to read, understand and effectively convey RFC and IEEE standards and concepts EGN601 8 EGN601 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:00 AM (UTC) and will be extended if necessary. The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
09/16/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Charter is proud to have a network that provides service to millions of customers across the US. The Network Engineering team is responsible for the implementation of approved network architecture and designs. Under limited supervision, this Principal Engineer position leads the architecture, engineering, administration, and strategic evolution of our Hadoop-based big data platform. This role is responsible for defining the technical direction of the enterprise data ecosystem, ensuring platform scalability, reliability, security, and operational excellence. The ideal candidate combines deep hands-on expertise in Hadoop administration with strong architecture leadership , cross-functional collaboration, and the ability to mentor engineering teams. How You'll Make an Impact Owns the architecture, design, and lifecycle management of enterprise Hadoop clusters and supporting data platform services. Leads administration of Hadoop ecosystem components such as HDFS, YARN, Hive, HBase, Spark, Kafka, Oozie, ZooKeeper, Impala , and related tooling. Defines platform standards for availability, performance, capacity planning, disaster recovery, backup, monitoring, and security. Drives infrastructure optimization across storage, compute, workload management, and job scheduling. Establishes best practices for cluster provisioning, configuration management, patching, upgrades, and decommissioning. Partner with data engineering, analytics, security, and infrastructure teams to support data ingestion, processing, governance, and access patterns. Troubleshoot complex platform, performance, and production stability issues across distributed systems. Lead root cause analysis and implement preventive measures to improve resiliency and service quality. Evaluate and guide migration or coexistence strategies involving cloud data platforms and hybrid architectures. Mentor engineers and administrators, providing technical leadership across platform operations and engineering initiatives. Create and maintain platform documentation, operational runbooks, and architecture standards. Create and maintain data views, data exports and automated data processing. Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education Master's or bachelor's degree in Engineering or related field or related work experience Experience 5+ years engineering work experience 5+ years project management work experience Skills Ability to read, write, speak and understand English Basic knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Basic knowledge in network design, network architecture, protocols and network topology Basic knowledge in TCP/IP and the OSI Model Basic knowledge in using ticketing and software tools to support the current operations Basic knowledge of network devices and basic network appliances Basic knowledge of network designing software, such as Visio Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly Ability to use personal computer and software applications Preferred Qualifications Education Cisco Certified Internetwork Expert (CCIE) Industry and vendor specific certifications and training preferred (Cisco, Juniper, Alcatel-Lucent, etc.) Skills Minimum four (4) years of software development experience using Python / Typescript Experience with Django/Flask/FastAPI Experience with Shell scripting, TCP/IP and networking concepts, system security best practices and system monitoring Capable of managing systems in a large scale, high availability, multi-site environment Experience working in DevOps practices and tools Experience with Hadoop and other database technologies, like Postgresql/MySQL, Splunk Experience with container technologies such as Docker, Kubernetes, etc. Other Industry and vendor specific certifications, training (Python, DevOps, Network Technologies) Advanced knowledge of network automation platforms and techniques Advanced knowledge of concurrent, parallel and asynchronous programming design and techniques Advanced knowledge of restful api design, operation and interaction Working knowledge of PEP8 programming practices Ability to read, understand and effectively convey RFC and IEEE standards and concepts EGN601 8 EGN601 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:00 AM (UTC) and will be extended if necessary. The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Charter is proud to have a network that provides service to millions of customers across the US. The Network Engineering team is responsible for the implementation of approved network architecture and designs. Under limited supervision, this Principal Engineer position leads the architecture, engineering, administration, and strategic evolution of our Hadoop-based big data platform. This role is responsible for defining the technical direction of the enterprise data ecosystem, ensuring platform scalability, reliability, security, and operational excellence. The ideal candidate combines deep hands-on expertise in Hadoop administration with strong architecture leadership , cross-functional collaboration, and the ability to mentor engineering teams. How You'll Make an Impact Owns the architecture, design, and lifecycle management of enterprise Hadoop clusters and supporting data platform services. Leads administration of Hadoop ecosystem components such as HDFS, YARN, Hive, HBase, Spark, Kafka, Oozie, ZooKeeper, Impala , and related tooling. Defines platform standards for availability, performance, capacity planning, disaster recovery, backup, monitoring, and security. Drives infrastructure optimization across storage, compute, workload management, and job scheduling. Establishes best practices for cluster provisioning, configuration management, patching, upgrades, and decommissioning. Partner with data engineering, analytics, security, and infrastructure teams to support data ingestion, processing, governance, and access patterns. Troubleshoot complex platform, performance, and production stability issues across distributed systems. Lead root cause analysis and implement preventive measures to improve resiliency and service quality. Evaluate and guide migration or coexistence strategies involving cloud data platforms and hybrid architectures. Mentor engineers and administrators, providing technical leadership across platform operations and engineering initiatives. Create and maintain platform documentation, operational runbooks, and architecture standards. Create and maintain data views, data exports and automated data processing. Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education Master's or bachelor's degree in Engineering or related field or related work experience Experience 5+ years engineering work experience 5+ years project management work experience Skills Ability to read, write, speak and understand English Basic knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Basic knowledge in network design, network architecture, protocols and network topology Basic knowledge in TCP/IP and the OSI Model Basic knowledge in using ticketing and software tools to support the current operations Basic knowledge of network devices and basic network appliances Basic knowledge of network designing software, such as Visio Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly Ability to use personal computer and software applications Preferred Qualifications Education Cisco Certified Internetwork Expert (CCIE) Industry and vendor specific certifications and training preferred (Cisco, Juniper, Alcatel-Lucent, etc.) Skills Minimum four (4) years of software development experience using Python / Typescript Experience with Django/Flask/FastAPI Experience with Shell scripting, TCP/IP and networking concepts, system security best practices and system monitoring Capable of managing systems in a large scale, high availability, multi-site environment Experience working in DevOps practices and tools Experience with Hadoop and other database technologies, like Postgresql/MySQL, Splunk Experience with container technologies such as Docker, Kubernetes, etc. Other Industry and vendor specific certifications, training (Python, DevOps, Network Technologies) Advanced knowledge of network automation platforms and techniques Advanced knowledge of concurrent, parallel and asynchronous programming design and techniques Advanced knowledge of restful api design, operation and interaction Working knowledge of PEP8 programming practices Ability to read, understand and effectively convey RFC and IEEE standards and concepts EGN601 8 EGN601 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:00 AM (UTC) and will be extended if necessary. The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
09/16/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Charter is proud to have a network that provides service to millions of customers across the US. The Network Engineering team is responsible for the implementation of approved network architecture and designs. Under limited supervision, this Principal Engineer position leads the architecture, engineering, administration, and strategic evolution of our Hadoop-based big data platform. This role is responsible for defining the technical direction of the enterprise data ecosystem, ensuring platform scalability, reliability, security, and operational excellence. The ideal candidate combines deep hands-on expertise in Hadoop administration with strong architecture leadership , cross-functional collaboration, and the ability to mentor engineering teams. How You'll Make an Impact Owns the architecture, design, and lifecycle management of enterprise Hadoop clusters and supporting data platform services. Leads administration of Hadoop ecosystem components such as HDFS, YARN, Hive, HBase, Spark, Kafka, Oozie, ZooKeeper, Impala , and related tooling. Defines platform standards for availability, performance, capacity planning, disaster recovery, backup, monitoring, and security. Drives infrastructure optimization across storage, compute, workload management, and job scheduling. Establishes best practices for cluster provisioning, configuration management, patching, upgrades, and decommissioning. Partner with data engineering, analytics, security, and infrastructure teams to support data ingestion, processing, governance, and access patterns. Troubleshoot complex platform, performance, and production stability issues across distributed systems. Lead root cause analysis and implement preventive measures to improve resiliency and service quality. Evaluate and guide migration or coexistence strategies involving cloud data platforms and hybrid architectures. Mentor engineers and administrators, providing technical leadership across platform operations and engineering initiatives. Create and maintain platform documentation, operational runbooks, and architecture standards. Create and maintain data views, data exports and automated data processing. Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education Master's or bachelor's degree in Engineering or related field or related work experience Experience 5+ years engineering work experience 5+ years project management work experience Skills Ability to read, write, speak and understand English Basic knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Basic knowledge in network design, network architecture, protocols and network topology Basic knowledge in TCP/IP and the OSI Model Basic knowledge in using ticketing and software tools to support the current operations Basic knowledge of network devices and basic network appliances Basic knowledge of network designing software, such as Visio Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly Ability to use personal computer and software applications Preferred Qualifications Education Cisco Certified Internetwork Expert (CCIE) Industry and vendor specific certifications and training preferred (Cisco, Juniper, Alcatel-Lucent, etc.) Skills Minimum four (4) years of software development experience using Python / Typescript Experience with Django/Flask/FastAPI Experience with Shell scripting, TCP/IP and networking concepts, system security best practices and system monitoring Capable of managing systems in a large scale, high availability, multi-site environment Experience working in DevOps practices and tools Experience with Hadoop and other database technologies, like Postgresql/MySQL, Splunk Experience with container technologies such as Docker, Kubernetes, etc. Other Industry and vendor specific certifications, training (Python, DevOps, Network Technologies) Advanced knowledge of network automation platforms and techniques Advanced knowledge of concurrent, parallel and asynchronous programming design and techniques Advanced knowledge of restful api design, operation and interaction Working knowledge of PEP8 programming practices Ability to read, understand and effectively convey RFC and IEEE standards and concepts EGN601 8 EGN601 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-09-:00 AM (UTC) and will be extended if necessary. The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Job Description Job Description Benefits: Health insurance Opportunity for advancement Training & development Vision insurance 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Note: This job needs applicant to be in Austin Metro area, Please DO NOT apply if you are not in Austin TX. Summary: We're looking for an MSP Level 2 Technician to provide advanced technical support to our Small-to-Medium Business clients. You'll handle escalations from our Level 1 team, keep client environments secure and running smoothly, and deliver a great client experience along the way. Responsibilities: Technical Support: Provide advanced troubleshooting and support for servers, networks, and software applications, resolving issues escalated from Level 1 technicians. Escalate to Level 3/engineering when a fix requires architecture-level changes. System Administration: Perform patch management, backup and recovery, and system monitoring across client environments. Keep systems secure, current, and aligned with client standards. Security Operations: Daily use of RMM and security tooling to monitor client environments, respond to alerts, and maintain endpoint protection, EDR, and identity threat detection coverage across the client base. Escalate confirmed incidents per SOC/MDR procedures. Network Support: Monitor network performance and security using our RMM and monitoring tools, identify and resolve issues proactively, and support existing network infrastructure (routers, switches, firewalls, VPNs). Client Interaction: Maintain strong client relationships through professional, timely support. Understand client needs and flag opportunities for our team to recommend improvements. Documentation: Keep client documentation (configurations, procedures, network details) accurate and current in our documentation platform. Emergency Support: Participate in an on-call rotation for critical issues, including occasional after-hours or weekend support as needed (on-call and after-hours work is compensated per company policy). Knowledge, Skills, & Qualifications: Experience & Education: Minimum 3 years in IT support. MSP experience strongly preferred. Associate's or Bachelor's degree in IT/Computer Science a plus; certifications such as CompTIA Network+, Security+, Microsoft 365 Certified: Modern Desktop Administrator or Endpoint Administrator, Microsoft Azure Administrator (AZ-104), or CCNA a plus. Technical Expertise: Working knowledge of Windows server environments and virtualization (VMware, Hyper-V). Microsoft 365 & Azure: Hands-on administration of Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive, admin center), Entra ID (Azure AD) including user/group management, conditional access, and MFA, and Intune/endpoint management for device compliance and policy. Experience installing, deploying, and managing Azure virtual servers and infrastructure. Backup & Recovery: Experience with backup and disaster recovery solutions (e.g., Datto, Veeam) - configuring, monitoring, and executing restores. Security Products: Daily working knowledge of endpoint protection, EDR (Endpoint Detection & Response), MDR (Managed Detection & Response), and ITDR (Identity Threat Detection & Response) tools and workflows. Networking & Security: Solid understanding of networking protocols, firewalls, VPNs, and cybersecurity fundamentals. RMM & Ticketing: Daily hands-on use of RMM tools (e.g., NinjaRMM) and ticketing/PSA systems (e.g., Autotask). Documentation Tools: Comfortable with structured documentation platforms (e.g., IT Glue). Communication: Strong verbal and written communication skills; able to explain technical issues clearly to non-technical clients. Work Environment This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines. Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients. Collaborative and supportive team culture. Benefits: Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance plans Retirement savings plan with employer matching Generous paid time off and holiday schedule Professional development opportunities and reimbursement for certifications Flexible working hours and remote work options Supportive and collaborative work environment Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
09/16/2026
Full time
Job Description Job Description Benefits: Health insurance Opportunity for advancement Training & development Vision insurance 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Note: This job needs applicant to be in Austin Metro area, Please DO NOT apply if you are not in Austin TX. Summary: We're looking for an MSP Level 2 Technician to provide advanced technical support to our Small-to-Medium Business clients. You'll handle escalations from our Level 1 team, keep client environments secure and running smoothly, and deliver a great client experience along the way. Responsibilities: Technical Support: Provide advanced troubleshooting and support for servers, networks, and software applications, resolving issues escalated from Level 1 technicians. Escalate to Level 3/engineering when a fix requires architecture-level changes. System Administration: Perform patch management, backup and recovery, and system monitoring across client environments. Keep systems secure, current, and aligned with client standards. Security Operations: Daily use of RMM and security tooling to monitor client environments, respond to alerts, and maintain endpoint protection, EDR, and identity threat detection coverage across the client base. Escalate confirmed incidents per SOC/MDR procedures. Network Support: Monitor network performance and security using our RMM and monitoring tools, identify and resolve issues proactively, and support existing network infrastructure (routers, switches, firewalls, VPNs). Client Interaction: Maintain strong client relationships through professional, timely support. Understand client needs and flag opportunities for our team to recommend improvements. Documentation: Keep client documentation (configurations, procedures, network details) accurate and current in our documentation platform. Emergency Support: Participate in an on-call rotation for critical issues, including occasional after-hours or weekend support as needed (on-call and after-hours work is compensated per company policy). Knowledge, Skills, & Qualifications: Experience & Education: Minimum 3 years in IT support. MSP experience strongly preferred. Associate's or Bachelor's degree in IT/Computer Science a plus; certifications such as CompTIA Network+, Security+, Microsoft 365 Certified: Modern Desktop Administrator or Endpoint Administrator, Microsoft Azure Administrator (AZ-104), or CCNA a plus. Technical Expertise: Working knowledge of Windows server environments and virtualization (VMware, Hyper-V). Microsoft 365 & Azure: Hands-on administration of Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive, admin center), Entra ID (Azure AD) including user/group management, conditional access, and MFA, and Intune/endpoint management for device compliance and policy. Experience installing, deploying, and managing Azure virtual servers and infrastructure. Backup & Recovery: Experience with backup and disaster recovery solutions (e.g., Datto, Veeam) - configuring, monitoring, and executing restores. Security Products: Daily working knowledge of endpoint protection, EDR (Endpoint Detection & Response), MDR (Managed Detection & Response), and ITDR (Identity Threat Detection & Response) tools and workflows. Networking & Security: Solid understanding of networking protocols, firewalls, VPNs, and cybersecurity fundamentals. RMM & Ticketing: Daily hands-on use of RMM tools (e.g., NinjaRMM) and ticketing/PSA systems (e.g., Autotask). Documentation Tools: Comfortable with structured documentation platforms (e.g., IT Glue). Communication: Strong verbal and written communication skills; able to explain technical issues clearly to non-technical clients. Work Environment This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines. Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients. Collaborative and supportive team culture. Benefits: Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance plans Retirement savings plan with employer matching Generous paid time off and holiday schedule Professional development opportunities and reimbursement for certifications Flexible working hours and remote work options Supportive and collaborative work environment Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Job Description Job Description Venture Fund Management Analyst Career Launch AI Talent Network Locations: San Francisco, Las Vegas, Chicago, New York Compensation: Typically $90,000 - $130,000 total compensation (varies by employer) Job Type: Full-Time About This Posting This listing represents a sample Venture Fund Management Analyst role commonly found at venture capital firms, emerging fund managers, and institutional investment platforms. Actual opportunities may differ by firm size, fund strategy, operational complexity, or location. This posting is provided for informational purposes only , helping candidates understand the typical responsibilities and qualifications associated with venture fund management-focused analyst roles. Career Launch AI provides career development resources and training. Participation does not guarantee employment or influence hiring decisions by any employer. Role Overview Venture Fund Management Analysts focus on the operational, financial, and strategic management of venture capital funds . The role sits at the intersection of investing, fund operations, and investor relations, supporting the full lifecycle of a venture fund-from fundraising and capital deployment to portfolio monitoring and reporting. Analysts work closely with partners, finance teams, and external service providers while supporting internal decision-making and limited partner (LP) communications. Key Responsibilities Support fund-level operations, including capital calls, distributions, and cash flow tracking Assist with portfolio valuation processes and performance monitoring Build and maintain fund and portfolio-level financial models Prepare internal dashboards, quarterly reports, and performance summaries Support fundraising efforts, including pitch materials and data room preparation Assist with LP communications, investor reporting, and ad hoc data requests Coordinate with fund administrators, auditors, and legal advisors Track venture fund metrics, benchmarks, and market trends Support investment committee materials with fund performance and portfolio insights Ideal Candidate Bachelor's degree in finance, economics, accounting, business, or another analytical discipline Strong interest in venture capital, fund economics, and investment operations Prior exposure to venture capital, private equity, fund accounting, investment banking, or consulting is helpful Strong quantitative and Excel-based financial modeling skills Detail-oriented, organized, and comfortable managing recurring reporting processes Strong written and verbal communication skills Curious, proactive, and capable of working across investment and operational teams How Career Launch AI Supports Candidates Career Launch AI offers optional career development resources, including: Tools to support venture fund and VC operations job searches Resume guidance tailored to fund management and investment roles Practice materials covering fund structures, portfolio reporting, and performance analysis General support throughout the job-search and early-career development process These resources are for professional development only and do not guarantee job placement. Career Launch Assessment Link:
09/16/2026
Full time
Job Description Job Description Venture Fund Management Analyst Career Launch AI Talent Network Locations: San Francisco, Las Vegas, Chicago, New York Compensation: Typically $90,000 - $130,000 total compensation (varies by employer) Job Type: Full-Time About This Posting This listing represents a sample Venture Fund Management Analyst role commonly found at venture capital firms, emerging fund managers, and institutional investment platforms. Actual opportunities may differ by firm size, fund strategy, operational complexity, or location. This posting is provided for informational purposes only , helping candidates understand the typical responsibilities and qualifications associated with venture fund management-focused analyst roles. Career Launch AI provides career development resources and training. Participation does not guarantee employment or influence hiring decisions by any employer. Role Overview Venture Fund Management Analysts focus on the operational, financial, and strategic management of venture capital funds . The role sits at the intersection of investing, fund operations, and investor relations, supporting the full lifecycle of a venture fund-from fundraising and capital deployment to portfolio monitoring and reporting. Analysts work closely with partners, finance teams, and external service providers while supporting internal decision-making and limited partner (LP) communications. Key Responsibilities Support fund-level operations, including capital calls, distributions, and cash flow tracking Assist with portfolio valuation processes and performance monitoring Build and maintain fund and portfolio-level financial models Prepare internal dashboards, quarterly reports, and performance summaries Support fundraising efforts, including pitch materials and data room preparation Assist with LP communications, investor reporting, and ad hoc data requests Coordinate with fund administrators, auditors, and legal advisors Track venture fund metrics, benchmarks, and market trends Support investment committee materials with fund performance and portfolio insights Ideal Candidate Bachelor's degree in finance, economics, accounting, business, or another analytical discipline Strong interest in venture capital, fund economics, and investment operations Prior exposure to venture capital, private equity, fund accounting, investment banking, or consulting is helpful Strong quantitative and Excel-based financial modeling skills Detail-oriented, organized, and comfortable managing recurring reporting processes Strong written and verbal communication skills Curious, proactive, and capable of working across investment and operational teams How Career Launch AI Supports Candidates Career Launch AI offers optional career development resources, including: Tools to support venture fund and VC operations job searches Resume guidance tailored to fund management and investment roles Practice materials covering fund structures, portfolio reporting, and performance analysis General support throughout the job-search and early-career development process These resources are for professional development only and do not guarantee job placement. Career Launch Assessment Link:
Job Description Job Description Type: Full Time Location: Philadelphia, PA Overtime Exempt: Exempt Reports To: ARMADA HQ Travel Required: Yes Security Clearance Required: Active Secret Security Clearance CONTINGENT UPON AWARD Duties & Responsibilities: Specialist, Information System Security III (SISS3) will conduct risk and vulnerability assessments of planned and installed systems to identify vulnerabilities, risks and protection needs; conduct systems security evaluation, audits, and reviews; determine the residual risk of a package based on package content and assessment results and documenting for the Security Controls Assessor's (SCA) and higher level review. Execute Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems. Examples include executing STIGs, SRGs, ACAS scanning, and applying patches assets to obtain cybersecurity compliance and remediate vulnerabilities. Specialist, Information System Security III (SISS3) will conduct systems security reviews, audits, or evaluations, as appropriate, to ensure accreditation documents are accurate and represent the current risk posture of the system. Perform analysis of logs, events, and reporting of various data collections tools including: vulnerability monitoring via Assured Compliance Assessment System (ACAS) and related tools, Host Based Security Systems (HBSS), web content filters, Security Information and event management (SIEM), firewall systems, network devices, server devices, workstations, and intrusion detection and prevention systems (ID/PS). Specialist, Information System Security III (SISS3) will assess impacts from observed risks and report via the Cybersecurity Program chain of command. Executing Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems. Examples include executing STIGs, SRGs, ACAS scanning, and applying patches assets to obtain cybersecurity compliance and remediate vulnerabilities. Perform the evaluation of system administrator, security engineer, and/or system owner proposed corrections to ensure compliance and best-fit solution. Specialist, Information System Security III (SISS3) will present and submit data to management, develop reports, and produce procedural documentation in a comprehensive and cohesive manner. Perform risk management and security engineering for Research, Development, Testing, and Evaluation (RDT&E) RMF Afloat systems include Information Assurance Vulnerability Management (IAVM) support, remediation, patching, scanning and associated boundary maintenance. Specialist, Information System Security III (SISS3) will document residual risks in a plan of actions and milestones formatted in compliance with the current package system, currently eMASS. Specialist, Information System Security III (SISS3) will maintain current vulnerability scan data and residual risk plan of actions and milestones in Vulnerability Remediation Asset Manager (VRAM). Manage, attend, and support configuration control board practices. Create and verify the accuracy of POA&Ms/RARs as identified by vulnerability actual test results. Specialist, Information System Security III (SISS3) shall write technical documentation such as user manuals, reports, documentation, policies, presentations, Plan of Action and Milestones (POA&Ms), risk assessments, proposals, outlines, and summaries in support of both ashore and afloat systems across multiple platforms. Support developing of technical documents across multiple platforms including configuration management, milestone, issue tracking, web site content management and RMF documentation. Specialist, Information System Security III (SISS3) may be required to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe). The estimated number of trips is 14 per year (estimated 25%-30% travel). Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe). Proficient in Microsoft Windows Operating System Administration, including Windows 11, Windows 10, Windows 7, and Windows XP (at a minimum). Ability to work as a team member, communicate, perform office functions and use office tools, customer focused and deliver exceptional performance. Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision. Possess excellent oral and written communication skills. Required Certifications: Minimum of one (1) IAT Level II listed certificate required: CompTIA Security+ (CE) CompTIA CySA+ GIAC Security Essentials (GSEC) ISC SSCP (Systems Security Certified Practitioner) Minimum/General Experience: Five (5) years of experience in the following: Cybersecurity, Engineering, Test and Evaluation (T&E) or Authorization and Assessment (A&A) (formerly C&A) related field. Information Assurance tools such as Defense Information Systems Agency (DISA) Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS). Command line interface, PowerShell, and performing automated tasking through use of code. Minimum Education: College degree in any technical discipline from an accredited college or university. Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at . Special Notes: Relocation is not available for these jobs ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
09/16/2026
Full time
Job Description Job Description Type: Full Time Location: Philadelphia, PA Overtime Exempt: Exempt Reports To: ARMADA HQ Travel Required: Yes Security Clearance Required: Active Secret Security Clearance CONTINGENT UPON AWARD Duties & Responsibilities: Specialist, Information System Security III (SISS3) will conduct risk and vulnerability assessments of planned and installed systems to identify vulnerabilities, risks and protection needs; conduct systems security evaluation, audits, and reviews; determine the residual risk of a package based on package content and assessment results and documenting for the Security Controls Assessor's (SCA) and higher level review. Execute Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems. Examples include executing STIGs, SRGs, ACAS scanning, and applying patches assets to obtain cybersecurity compliance and remediate vulnerabilities. Specialist, Information System Security III (SISS3) will conduct systems security reviews, audits, or evaluations, as appropriate, to ensure accreditation documents are accurate and represent the current risk posture of the system. Perform analysis of logs, events, and reporting of various data collections tools including: vulnerability monitoring via Assured Compliance Assessment System (ACAS) and related tools, Host Based Security Systems (HBSS), web content filters, Security Information and event management (SIEM), firewall systems, network devices, server devices, workstations, and intrusion detection and prevention systems (ID/PS). Specialist, Information System Security III (SISS3) will assess impacts from observed risks and report via the Cybersecurity Program chain of command. Executing Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems. Examples include executing STIGs, SRGs, ACAS scanning, and applying patches assets to obtain cybersecurity compliance and remediate vulnerabilities. Perform the evaluation of system administrator, security engineer, and/or system owner proposed corrections to ensure compliance and best-fit solution. Specialist, Information System Security III (SISS3) will present and submit data to management, develop reports, and produce procedural documentation in a comprehensive and cohesive manner. Perform risk management and security engineering for Research, Development, Testing, and Evaluation (RDT&E) RMF Afloat systems include Information Assurance Vulnerability Management (IAVM) support, remediation, patching, scanning and associated boundary maintenance. Specialist, Information System Security III (SISS3) will document residual risks in a plan of actions and milestones formatted in compliance with the current package system, currently eMASS. Specialist, Information System Security III (SISS3) will maintain current vulnerability scan data and residual risk plan of actions and milestones in Vulnerability Remediation Asset Manager (VRAM). Manage, attend, and support configuration control board practices. Create and verify the accuracy of POA&Ms/RARs as identified by vulnerability actual test results. Specialist, Information System Security III (SISS3) shall write technical documentation such as user manuals, reports, documentation, policies, presentations, Plan of Action and Milestones (POA&Ms), risk assessments, proposals, outlines, and summaries in support of both ashore and afloat systems across multiple platforms. Support developing of technical documents across multiple platforms including configuration management, milestone, issue tracking, web site content management and RMF documentation. Specialist, Information System Security III (SISS3) may be required to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe). The estimated number of trips is 14 per year (estimated 25%-30% travel). Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe). Proficient in Microsoft Windows Operating System Administration, including Windows 11, Windows 10, Windows 7, and Windows XP (at a minimum). Ability to work as a team member, communicate, perform office functions and use office tools, customer focused and deliver exceptional performance. Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision. Possess excellent oral and written communication skills. Required Certifications: Minimum of one (1) IAT Level II listed certificate required: CompTIA Security+ (CE) CompTIA CySA+ GIAC Security Essentials (GSEC) ISC SSCP (Systems Security Certified Practitioner) Minimum/General Experience: Five (5) years of experience in the following: Cybersecurity, Engineering, Test and Evaluation (T&E) or Authorization and Assessment (A&A) (formerly C&A) related field. Information Assurance tools such as Defense Information Systems Agency (DISA) Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS). Command line interface, PowerShell, and performing automated tasking through use of code. Minimum Education: College degree in any technical discipline from an accredited college or university. Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at . Special Notes: Relocation is not available for these jobs ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
Job Description Job Description Company: Pencor Services, Inc. Full-Time Shift: Monday-Friday, 8AM-5PM however, will need to be available occasional evenings, weekends and holidays for production support, maintenance, system outages and critical incidents Pencor and its subsidiaries are Equal Opportunity Employers The iSeries System Operator's role is to run processes daily,weekly,monthly or as needed to support all business applications' needs. This individual also participates in some planning and implementation of policies and procedures to ensure system maintenance that is consistent with company goals, industry best practices, and regulatory requirements. Will perform required processes for all applications residing on IBM iSeries System. May occasionally require performing operational tasks during non-business hours to minimize impact to business operations General Responsibilities include: Assisting with the management of all scheduling processes Performing and testing routine system backups and restores Performing assigned tasks for all applications in a consistent and accurate manner Running assigned processes for the various applications supported and maintaining current and accurate documentation on performing those tasks Ensuring documentation/processes are clear and precise and easily accessed Ensuring the integrity and security of multiple databases and data transfers in accordance to business needs and industry best-practices regarding privacy, security and regulatory compliance Managing reports and Outqs; ensuring archiving processes are performed Assisting with the setting up of end user accounts, permissions and access rights Anticipating, mitigating, identifying, troubleshooting and resolving hardware and software problems; Escalating incidents when necessary Assisting with testing of application upgrades Supporting application development teams throughout project lifecycles Assisting in software and hardware improvements, upgrades, patches, reconfigurations and on- going maintenance Running required reports in response to business user needs Ensuring operational tasks can be performed in your absence through documentation and training of other staff members Running reports to clean up IBM iSeries Outqs and old programs as well as various other objects in co-ordination with IBM iSeries Admin Ensuring telephone coverage during absence of Administrators Backing-up System Management Completing and assigning milestones on operational duties in a timely manner Developing IBM iSeries Control Language Programming (CLP) when required Other duties as assigned Qualifications: H.S. Diploma or G.E.D. Minimum 3-5 years experience supporting IBM i (AS400, iSeries and Power Systems) environments Established residency in Pennsylvania High-level manual dexterity to operate a computer keyboard, mouse, power tools and to handle other computer components Availability to work occasional evenings, weekends, and holidays to support maintenance windows, system upgrades, testing, and disaster recovery activities Experience with IBM i Operating System Administration, including subsystem management, job management, message handling, and system monitoring Experience performing IBM i system upgrades, PTF installation, Technology Refresh updates, and system health checks Experience with data management Experience documenting processes Hands-on software and hardware troubleshooting experience Experience managing tape libraries, virtual tape systems, and cloud backup solutions Experience with batch processing, job queues, output queues, printer configurations, and spool file management Experience using system monitoring and alerting tools Experience with workload automation and job scheduling products such as Robot Scheduler, HelpSystems automation products, or equivalent solutions Working technical knowledge of network, PC and IBM iSeries platform operating systems Working technical knowledge of current systems software, protocols and standards Knowledge of IBM i Security Administration, including user profiles, authorization lists, object-level security, and auditing Knowledge of high availability and replication solutions such as MIMIX, PowerHA, Quick-EDD, or similar products Familiarity with IBM i performance monitoring and tuning tools Good understanding of the organization's goals and objectives Knowledge of applicable data privacy practices Adept at reading, writing, and interpreting technical documentation and procedure manuals Strong Customer Service Skills Proven Analytical and Problem-solving Skills Strong Communication Skills - Oral and Written Ability to troubleshoot system performance issues using IBM i diagnostic tools Ability to effectively prioritize and execute tasks in a high-pressure environment Ability to present ideas and solutions in a user-friendly language Ability to pay keen attention to detail Ability to work effectively within a team-oriented, collaborative environment Ability to be highly self-motivated and work independently with minimal supervision and make sound operational decisions under pressure. Ability to collaborate with internal IT teams, software vendors, and business users to resolve system and application issues Ability to sit for extended periods of time Willingness to go the extra mile when necessary INDHP
09/16/2026
Full time
Job Description Job Description Company: Pencor Services, Inc. Full-Time Shift: Monday-Friday, 8AM-5PM however, will need to be available occasional evenings, weekends and holidays for production support, maintenance, system outages and critical incidents Pencor and its subsidiaries are Equal Opportunity Employers The iSeries System Operator's role is to run processes daily,weekly,monthly or as needed to support all business applications' needs. This individual also participates in some planning and implementation of policies and procedures to ensure system maintenance that is consistent with company goals, industry best practices, and regulatory requirements. Will perform required processes for all applications residing on IBM iSeries System. May occasionally require performing operational tasks during non-business hours to minimize impact to business operations General Responsibilities include: Assisting with the management of all scheduling processes Performing and testing routine system backups and restores Performing assigned tasks for all applications in a consistent and accurate manner Running assigned processes for the various applications supported and maintaining current and accurate documentation on performing those tasks Ensuring documentation/processes are clear and precise and easily accessed Ensuring the integrity and security of multiple databases and data transfers in accordance to business needs and industry best-practices regarding privacy, security and regulatory compliance Managing reports and Outqs; ensuring archiving processes are performed Assisting with the setting up of end user accounts, permissions and access rights Anticipating, mitigating, identifying, troubleshooting and resolving hardware and software problems; Escalating incidents when necessary Assisting with testing of application upgrades Supporting application development teams throughout project lifecycles Assisting in software and hardware improvements, upgrades, patches, reconfigurations and on- going maintenance Running required reports in response to business user needs Ensuring operational tasks can be performed in your absence through documentation and training of other staff members Running reports to clean up IBM iSeries Outqs and old programs as well as various other objects in co-ordination with IBM iSeries Admin Ensuring telephone coverage during absence of Administrators Backing-up System Management Completing and assigning milestones on operational duties in a timely manner Developing IBM iSeries Control Language Programming (CLP) when required Other duties as assigned Qualifications: H.S. Diploma or G.E.D. Minimum 3-5 years experience supporting IBM i (AS400, iSeries and Power Systems) environments Established residency in Pennsylvania High-level manual dexterity to operate a computer keyboard, mouse, power tools and to handle other computer components Availability to work occasional evenings, weekends, and holidays to support maintenance windows, system upgrades, testing, and disaster recovery activities Experience with IBM i Operating System Administration, including subsystem management, job management, message handling, and system monitoring Experience performing IBM i system upgrades, PTF installation, Technology Refresh updates, and system health checks Experience with data management Experience documenting processes Hands-on software and hardware troubleshooting experience Experience managing tape libraries, virtual tape systems, and cloud backup solutions Experience with batch processing, job queues, output queues, printer configurations, and spool file management Experience using system monitoring and alerting tools Experience with workload automation and job scheduling products such as Robot Scheduler, HelpSystems automation products, or equivalent solutions Working technical knowledge of network, PC and IBM iSeries platform operating systems Working technical knowledge of current systems software, protocols and standards Knowledge of IBM i Security Administration, including user profiles, authorization lists, object-level security, and auditing Knowledge of high availability and replication solutions such as MIMIX, PowerHA, Quick-EDD, or similar products Familiarity with IBM i performance monitoring and tuning tools Good understanding of the organization's goals and objectives Knowledge of applicable data privacy practices Adept at reading, writing, and interpreting technical documentation and procedure manuals Strong Customer Service Skills Proven Analytical and Problem-solving Skills Strong Communication Skills - Oral and Written Ability to troubleshoot system performance issues using IBM i diagnostic tools Ability to effectively prioritize and execute tasks in a high-pressure environment Ability to present ideas and solutions in a user-friendly language Ability to pay keen attention to detail Ability to work effectively within a team-oriented, collaborative environment Ability to be highly self-motivated and work independently with minimal supervision and make sound operational decisions under pressure. Ability to collaborate with internal IT teams, software vendors, and business users to resolve system and application issues Ability to sit for extended periods of time Willingness to go the extra mile when necessary INDHP
Job Description Job Description Apply now: Operations Engineer, location is Chicago, IL. The start date is July 27 for this contract position. Job Title: Operations EngineerLocation-Type: Onsite (Chicago, ILType: Part Time (3 days a week: Mon, Tues, Thurs)Start Date Is: July 27Duration: 1 Month Contract (Potential Extension)Compensation Range: $27/hr - $30/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship . Job Description:Our client is seeking an Operations Engineer to provide onsite desktop and hardware support for a professional services environment. This individual will support end users by troubleshooting hardware issues, configuring new equipment, resolving workstation problems, and delivering exceptional customer service. The ideal candidate has experience supporting executives and professional services users, is highly reliable, and enjoys providing hands-on technical support in an onsite environment. Day-to-Day Responsibilities: Provide Tier 1 and Tier 2 desktop support for end users in the Chicago office. Troubleshoot and resolve hardware issues involving laptops, desktops, monitors, docking stations, keyboards, mice, and related peripherals. Configure and deploy Windows 11 laptops and desktop workstations. Support Office 365 applications and basic end-user software issues. Diagnose and resolve connectivity issues involving docking stations, monitors, Wi-Fi, and workstation peripherals. Replace and install hardware as part of ongoing laptop and monitor refresh initiatives. Receive, prioritize, and complete assigned ServiceNow tickets. Escalate issues appropriately while collaborating with other desktop support administrators. Work directly with the IT Operations Manager to prioritize daily support activities. Deliver exceptional customer service while supporting attorneys, executives, and professional staff. Document work performed and update ServiceNow tickets with accurate resolution details. Maintain a professional, responsive, and customer-focused approach during all user interactions. Minimum Requirements: 3 years of desktop support or IT support experience. Experience supporting users in a professional services environment (law firm, consulting, financial services, accounting, etc.). Strong hands-on hardware support experience with laptops, desktops, monitors, keyboards, mice, docking stations, and peripherals. Experience supporting Windows 11 environments. Experience supporting Microsoft Office 365. Experience working with ServiceNow or a similar ticketing system. Strong troubleshooting skills related to desktop hardware and connectivity issues. Excellent customer service and communication skills. Comfortable supporting attorneys, executives, and other senior-level professionals. Reliable, responsive, and able to work independently. Strong attention to detail and follow-through. Preferred Qualifications: Experience supporting law firms or legal environments. Experience with laptop refresh or hardware deployment projects. Basic networking and Wi-Fi troubleshooting experience. Bachelor's degree. Experience supporting executive leadership. Experience with asset management and hardware inventory.
09/16/2026
Full time
Job Description Job Description Apply now: Operations Engineer, location is Chicago, IL. The start date is July 27 for this contract position. Job Title: Operations EngineerLocation-Type: Onsite (Chicago, ILType: Part Time (3 days a week: Mon, Tues, Thurs)Start Date Is: July 27Duration: 1 Month Contract (Potential Extension)Compensation Range: $27/hr - $30/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship . Job Description:Our client is seeking an Operations Engineer to provide onsite desktop and hardware support for a professional services environment. This individual will support end users by troubleshooting hardware issues, configuring new equipment, resolving workstation problems, and delivering exceptional customer service. The ideal candidate has experience supporting executives and professional services users, is highly reliable, and enjoys providing hands-on technical support in an onsite environment. Day-to-Day Responsibilities: Provide Tier 1 and Tier 2 desktop support for end users in the Chicago office. Troubleshoot and resolve hardware issues involving laptops, desktops, monitors, docking stations, keyboards, mice, and related peripherals. Configure and deploy Windows 11 laptops and desktop workstations. Support Office 365 applications and basic end-user software issues. Diagnose and resolve connectivity issues involving docking stations, monitors, Wi-Fi, and workstation peripherals. Replace and install hardware as part of ongoing laptop and monitor refresh initiatives. Receive, prioritize, and complete assigned ServiceNow tickets. Escalate issues appropriately while collaborating with other desktop support administrators. Work directly with the IT Operations Manager to prioritize daily support activities. Deliver exceptional customer service while supporting attorneys, executives, and professional staff. Document work performed and update ServiceNow tickets with accurate resolution details. Maintain a professional, responsive, and customer-focused approach during all user interactions. Minimum Requirements: 3 years of desktop support or IT support experience. Experience supporting users in a professional services environment (law firm, consulting, financial services, accounting, etc.). Strong hands-on hardware support experience with laptops, desktops, monitors, keyboards, mice, docking stations, and peripherals. Experience supporting Windows 11 environments. Experience supporting Microsoft Office 365. Experience working with ServiceNow or a similar ticketing system. Strong troubleshooting skills related to desktop hardware and connectivity issues. Excellent customer service and communication skills. Comfortable supporting attorneys, executives, and other senior-level professionals. Reliable, responsive, and able to work independently. Strong attention to detail and follow-through. Preferred Qualifications: Experience supporting law firms or legal environments. Experience with laptop refresh or hardware deployment projects. Basic networking and Wi-Fi troubleshooting experience. Bachelor's degree. Experience supporting executive leadership. Experience with asset management and hardware inventory.
Job Description Job Description Position Title: Ground C2 Systems Analyst Location: Camp Pendleton, CA Position Type: Full-Time Salary Range: $75,000 - $85,000 Security Clearance Requirement: Position requires active security clearance Certification Requirements: CompTIA Security+ Years of Experience: 3 - 5 years Roles and Responsibilities: Serves as the subject matter expert (SME) responsible for supporting the establishment, configuring, operating, and troubleshooting a robust, integrated data-sharing network for the Fleet Marine Force (FMF) and other Department of War (DoW) agencies through the synergistic application of COTS, GOTS, and Program of Record (POR) hardware and software. This involves providing storage, virtualization capabilities, and C4I systems integration support via both on-site and remote efforts, while also collaborating cross-functionally with internal departments and personnel at Government Customer sites to deliver comprehensive Command and Control (C2) capabilities and enhance situational awareness, decision-making, and operational effectiveness. This position is responsible for integrating a wide variety of C2 systems including but not limited to Command-and-Control Personal Computer (C2PC), Joint Tactical COP Workstation (JTCW), Tactical Service Orientated Architecture (TSOA), Data Dissemination Service (DDS), Marine Corps Common Handheld (MCH), and Tactical Assault Kit (TAK). These support efforts are provided to military units while deployed, in garrison, in preparation for, and while participating in major exercises and contingency operations. Position will be required to travel at the Government Customer's request. Travel is expected up to 25%. Provide executive-level C2 technical advice and support Battle Staffs with the identification of information flow required to support Mission Essential Tasks (MET) in the identification of the configuration and integration of C2 systems. Provide technical C2 guidance to assist operators and maintainers to configure, integrate, operate, and troubleshoot C2 systems. Working knowledge of the administration and troubleshooting of Cisco routing and switching, to include concepts and protocols such as LAN, WAN, EIRGP, RIP, and DMVPN. Knowledge in Cisco Unified Call Manager (CUCM), Cisco Call Manager Express (CME), Unity Connection (CUC), and IM & Presence Service (CIMP) are also desired. Working knowledge of the administration and troubleshooting of Microsoft Exchange, Windows Deployment Service (WDS), Active Directory, domain replication, SharePoint, Windows Firewalls, and SQL. Working knowledge of the administration and troubleshooting of NetApp filer storage, Openfire chat server, C2 applications, Fortigate Firewalls, and Radio over IP communications. Provide remote support to the FMF on C2 systems such as C2PC, TCS, GCCS-J, MCH, TAK, and JBC-P using the proprietary solutions and ticket management system. Introduce FMF to the Tactics, Techniques, and Procedures (TTPs) and advances to emergent capabilities to achieve interdependence and operational effectiveness. Resolve complex C2 Systems integration issues related to system upgrades, network restrictions (ports, protocols, firewalls), and system versions. Interface with FMF personnel and US Government employees to provide break/fix support to C2 systems in a fast-paced, high-energy environment. Research questions using available information resources: technical manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s). General knowledge of a Network Operations Center (NOC). Identify and elevate situations requiring urgent attention. Generate new Knowledge Based Articles (KBAs) within the Ground C2 Portfolio. Coordinate travel arrangements to facilitate onsite support requests. Write after-action reports (AARs) to account for the support provided onsite. Note - this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Education: Certification listed above accepted in lieu of higher education: And Experience equal to degree level Preferred Skills: Familiar with Network Operations Center (NOC) Familiar with COC and tactical utilization of C4I systems. Working knowledge of the administration and troubleshooting of Microsoft Exchange, Windows Deployment Service (WDS) Effective communicator of highly technical information. Adaptable to fluid environments. Requirements TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations. Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person. Experience supporting Marine Corps C4I systems and equipment. Minimum of 3 years' experience in military training and education. Direct participation in real-world operations is desired. Strong active listening, data entry, and documentation skills. Willing to work in a 24x7x365 secured environment, demonstrate intuitive problem-solving skills, and allow for flexible scheduling. Competencies: Familiar with configuring GCCS-TCO software (JTCW and TCS) to provide Marine Air Ground Task Force (MAGTF) Commanders a Common Operational Picture (COP), and coordinate COP Synchronization Tool (CST) configuration with higher, adjacent, and lower echelon commands. In depth understanding of differing message format standards and compatibility between POR systems. Familiar with Network Operations Center (NOC) Familiar with COC and tactical utilization of C4I systems. Working knowledge of the administration and troubleshooting of Microsoft Exchange, Windows Deployment Service (WDS) Working knowledge of the administration and troubleshooting of NetApp filer storage, Openfire chat server, C2 applications, Fortigate Firewalls, and Radio over IP communications. Understand and troubleshoot computer, android and IOS configurations. Advanced analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems. Strong active listening, data entry, and documentation skills. Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person. Experience writing technical solutions and commercial knowledgebase articles. Certification Requirements: CompTia Security+ Benefits Paid Vacation, Sick Time and Holidays Medical, Dental, Life and Disability Insurance 401K with Employer Contribution Matching Service Disabled Veteran Owned Business Equal Opportunity Employer ISO 9001:2015 Certified Company
09/16/2026
Full time
Job Description Job Description Position Title: Ground C2 Systems Analyst Location: Camp Pendleton, CA Position Type: Full-Time Salary Range: $75,000 - $85,000 Security Clearance Requirement: Position requires active security clearance Certification Requirements: CompTIA Security+ Years of Experience: 3 - 5 years Roles and Responsibilities: Serves as the subject matter expert (SME) responsible for supporting the establishment, configuring, operating, and troubleshooting a robust, integrated data-sharing network for the Fleet Marine Force (FMF) and other Department of War (DoW) agencies through the synergistic application of COTS, GOTS, and Program of Record (POR) hardware and software. This involves providing storage, virtualization capabilities, and C4I systems integration support via both on-site and remote efforts, while also collaborating cross-functionally with internal departments and personnel at Government Customer sites to deliver comprehensive Command and Control (C2) capabilities and enhance situational awareness, decision-making, and operational effectiveness. This position is responsible for integrating a wide variety of C2 systems including but not limited to Command-and-Control Personal Computer (C2PC), Joint Tactical COP Workstation (JTCW), Tactical Service Orientated Architecture (TSOA), Data Dissemination Service (DDS), Marine Corps Common Handheld (MCH), and Tactical Assault Kit (TAK). These support efforts are provided to military units while deployed, in garrison, in preparation for, and while participating in major exercises and contingency operations. Position will be required to travel at the Government Customer's request. Travel is expected up to 25%. Provide executive-level C2 technical advice and support Battle Staffs with the identification of information flow required to support Mission Essential Tasks (MET) in the identification of the configuration and integration of C2 systems. Provide technical C2 guidance to assist operators and maintainers to configure, integrate, operate, and troubleshoot C2 systems. Working knowledge of the administration and troubleshooting of Cisco routing and switching, to include concepts and protocols such as LAN, WAN, EIRGP, RIP, and DMVPN. Knowledge in Cisco Unified Call Manager (CUCM), Cisco Call Manager Express (CME), Unity Connection (CUC), and IM & Presence Service (CIMP) are also desired. Working knowledge of the administration and troubleshooting of Microsoft Exchange, Windows Deployment Service (WDS), Active Directory, domain replication, SharePoint, Windows Firewalls, and SQL. Working knowledge of the administration and troubleshooting of NetApp filer storage, Openfire chat server, C2 applications, Fortigate Firewalls, and Radio over IP communications. Provide remote support to the FMF on C2 systems such as C2PC, TCS, GCCS-J, MCH, TAK, and JBC-P using the proprietary solutions and ticket management system. Introduce FMF to the Tactics, Techniques, and Procedures (TTPs) and advances to emergent capabilities to achieve interdependence and operational effectiveness. Resolve complex C2 Systems integration issues related to system upgrades, network restrictions (ports, protocols, firewalls), and system versions. Interface with FMF personnel and US Government employees to provide break/fix support to C2 systems in a fast-paced, high-energy environment. Research questions using available information resources: technical manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s). General knowledge of a Network Operations Center (NOC). Identify and elevate situations requiring urgent attention. Generate new Knowledge Based Articles (KBAs) within the Ground C2 Portfolio. Coordinate travel arrangements to facilitate onsite support requests. Write after-action reports (AARs) to account for the support provided onsite. Note - this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Education: Certification listed above accepted in lieu of higher education: And Experience equal to degree level Preferred Skills: Familiar with Network Operations Center (NOC) Familiar with COC and tactical utilization of C4I systems. Working knowledge of the administration and troubleshooting of Microsoft Exchange, Windows Deployment Service (WDS) Effective communicator of highly technical information. Adaptable to fluid environments. Requirements TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations. Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person. Experience supporting Marine Corps C4I systems and equipment. Minimum of 3 years' experience in military training and education. Direct participation in real-world operations is desired. Strong active listening, data entry, and documentation skills. Willing to work in a 24x7x365 secured environment, demonstrate intuitive problem-solving skills, and allow for flexible scheduling. Competencies: Familiar with configuring GCCS-TCO software (JTCW and TCS) to provide Marine Air Ground Task Force (MAGTF) Commanders a Common Operational Picture (COP), and coordinate COP Synchronization Tool (CST) configuration with higher, adjacent, and lower echelon commands. In depth understanding of differing message format standards and compatibility between POR systems. Familiar with Network Operations Center (NOC) Familiar with COC and tactical utilization of C4I systems. Working knowledge of the administration and troubleshooting of Microsoft Exchange, Windows Deployment Service (WDS) Working knowledge of the administration and troubleshooting of NetApp filer storage, Openfire chat server, C2 applications, Fortigate Firewalls, and Radio over IP communications. Understand and troubleshoot computer, android and IOS configurations. Advanced analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems. Strong active listening, data entry, and documentation skills. Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person. Experience writing technical solutions and commercial knowledgebase articles. Certification Requirements: CompTia Security+ Benefits Paid Vacation, Sick Time and Holidays Medical, Dental, Life and Disability Insurance 401K with Employer Contribution Matching Service Disabled Veteran Owned Business Equal Opportunity Employer ISO 9001:2015 Certified Company
Job Description Job Description We are seeking a Claims Data Analyst to join our growing team. The ideal candidate is highly organized, detail-oriented, enjoys working with data, and thrives in a fast-paced, entrepreneurial environment. This role serves as a critical bridge between Sales, Healthcare Economics, Network Strategy, and Account Management by supporting the evaluation and sale of medical provider network solutions to self-funded employers, third-party administrators, brokers, consultants, and stop-loss vendors. In this position, you will analyze prospective clients' historical medical claims and eligibility data to evaluate provider disruption, network discounts, repriced claim costs, geographic access, and overall network fit. You will translate complex claims data into clear findings that help internal teams and prospective clients understand the expected performance and implications of different provider network options. You will also play a key role in improving the company's internal claims-analysis methodologies, reporting tools, and data-processing capabilities. Roles & Responsibilities • Analyze prospective clients' historical medical claims, eligibility, and provider data to evaluate provider disruption, network discounts, repriced costs, geographic access, and overall network fit. • Partner with the Technology team to develop, test, validate, and improve internal claims-analysis and reporting tools. • Validate incoming data, identify material data-quality issues, and document assumptions or limitations affecting the analysis. • Apply healthcare reimbursement methodologies, fee schedules, provider contract terms, and claims coding knowledge to claims repricing and network analyses. • Review repriced claims and modeling outputs for accuracy, consistency, and reasonableness. • Compare provider networks, reimbursement arrangements, and other market alternatives. • Translate analytical findings into clear reports, presentations, and recommendations for Sales, brokers, consultants, TPAs, and prospective clients. • Support prospective client meetings, RFP responses, renewals, and other sales opportunities by explaining methodologies, findings, and financial implications. • Coordinate analytical requirements, priorities, timelines, and deliverables across Sales, Healthcare Economics, Network Strategy, Account Management, and Technology. • Maintain and improve analytical models, reporting templates, methodologies, and internal claims-analysis tools. • Identify opportunities to improve data processing, quality assurance, standardization, and automation. • Support ad hoc analyses, competitive research, strategic initiatives, and stop-loss rating requests as needed. • Protect confidential information and protected health information in accordance with company policies, HIPAA requirements, and applicable data-security standards. • Identify updates and enhancements to current sales and healthcare economics analytics process. • Prepare sales team for prospective client meetings with analytical results. • Ensure analytics reports are completed timely and accurately. • Develop and respond to request for proposals (RFPs) in coordination with the Business Development lead by due date. • Responsiveness to Sales and other internal stakeholders, generally within 24 to 48 hours based on the urgency and complexity of the request. Education and Qualification Requirements • The ideal candidate will have 2-5 years' experience in healthcare claims analysis, provider network analytics, health insurance, healthcare economics, managed care analytics, or a related field. • Bachelor's degree in business, finance, economics, statistics, healthcare administration, data analytics, or a related field. Equivalent relevant professional experience may be considered. • Experience analyzing medical claims data, preferably for self-funded or ASO health plans. • Experience with provider network disruption, claims repricing, network discount analysis, geo-access analysis, or network adequacy analysis. • Familiarity with medical claims fields and coding systems, including CPT/HCPCS codes, DRGs, and revenue codes. • Advanced proficiency in Microsoft Excel and experience working with large datasets. • Working knowledge of SQL. • Ability to identify data issues, interpret complex results, and communicate findings clearly to technical and nontechnical audiences. • Strong organizational skills, attention to detail, and sound judgment when managing multiple deadlines and confidential information. • Ability to exercise appropriate judgment when working with confidential data and protected health information. Note: It's OK if you do not meet all the above requirements! We encourage anyone with an aptitude for data analytics and systems, foundational knowledge of medical claims or health insurance, and the ability to learn complex healthcare data and reimbursement concepts are encouraged to apply. Company Description Healthcare Highways challenges the status quo of traditional carrier networks to bring competition, flexibility, and cost efficiency to employer-sponsored healthcare. We design, manage, and operate medical provider networks, with a core focus on high-performance networks built from curated providers who meet strict quality standards and agree to negotiated rates. We also work directly with employers to execute their network strategy, supporting domestic network management and steerage, direct contracting, and out-of-network repricing. The result is high-quality care for local employers, with lower costs for both businesses and their employees. We foster a collaborative, innovative, and inclusive workplace where creative and analytical thinkers thrive. At Healthcare Highways, candor, integrity, and teamwork are at the core of everything we do. We invest in our employees' growth and professional development by offering competitive compensation, career advancement opportunities, and a strong commitment to work-life balance. A career at Healthcare Highways means being part of a forward-thinking organization transforming healthcare. If you're passionate about impacting employers, providers, and the communities we serve, we invite you to join our mission. Explore opportunities and join our team today at Healthcare Highways Careers. Company Description Healthcare Highways challenges the status quo of traditional carrier networks to bring competition, flexibility, and cost efficiency to employer-sponsored healthcare. We design, manage, and operate medical provider networks, with a core focus on high-performance networks built from curated providers who meet strict quality standards and agree to negotiated rates. We also work directly with employers to execute their network strategy, supporting domestic network management and steerage, direct contracting, and out-of-network repricing. The result is high-quality care for local employers, with lower costs for both businesses and their employees. We foster a collaborative, innovative, and inclusive workplace where creative and analytical thinkers thrive. At Healthcare Highways, candor, integrity, and teamwork are at the core of everything we do. We invest in our employees' growth and professional development by offering competitive compensation, career advancement opportunities, and a strong commitment to work-life balance. A career at Healthcare Highways means being part of a forward-thinking organization transforming healthcare. If you're passionate about impacting employers, providers, and the communities we serve, we invite you to join our mission. Explore opportunities and join our team today at Healthcare Highways Careers.
09/16/2026
Full time
Job Description Job Description We are seeking a Claims Data Analyst to join our growing team. The ideal candidate is highly organized, detail-oriented, enjoys working with data, and thrives in a fast-paced, entrepreneurial environment. This role serves as a critical bridge between Sales, Healthcare Economics, Network Strategy, and Account Management by supporting the evaluation and sale of medical provider network solutions to self-funded employers, third-party administrators, brokers, consultants, and stop-loss vendors. In this position, you will analyze prospective clients' historical medical claims and eligibility data to evaluate provider disruption, network discounts, repriced claim costs, geographic access, and overall network fit. You will translate complex claims data into clear findings that help internal teams and prospective clients understand the expected performance and implications of different provider network options. You will also play a key role in improving the company's internal claims-analysis methodologies, reporting tools, and data-processing capabilities. Roles & Responsibilities • Analyze prospective clients' historical medical claims, eligibility, and provider data to evaluate provider disruption, network discounts, repriced costs, geographic access, and overall network fit. • Partner with the Technology team to develop, test, validate, and improve internal claims-analysis and reporting tools. • Validate incoming data, identify material data-quality issues, and document assumptions or limitations affecting the analysis. • Apply healthcare reimbursement methodologies, fee schedules, provider contract terms, and claims coding knowledge to claims repricing and network analyses. • Review repriced claims and modeling outputs for accuracy, consistency, and reasonableness. • Compare provider networks, reimbursement arrangements, and other market alternatives. • Translate analytical findings into clear reports, presentations, and recommendations for Sales, brokers, consultants, TPAs, and prospective clients. • Support prospective client meetings, RFP responses, renewals, and other sales opportunities by explaining methodologies, findings, and financial implications. • Coordinate analytical requirements, priorities, timelines, and deliverables across Sales, Healthcare Economics, Network Strategy, Account Management, and Technology. • Maintain and improve analytical models, reporting templates, methodologies, and internal claims-analysis tools. • Identify opportunities to improve data processing, quality assurance, standardization, and automation. • Support ad hoc analyses, competitive research, strategic initiatives, and stop-loss rating requests as needed. • Protect confidential information and protected health information in accordance with company policies, HIPAA requirements, and applicable data-security standards. • Identify updates and enhancements to current sales and healthcare economics analytics process. • Prepare sales team for prospective client meetings with analytical results. • Ensure analytics reports are completed timely and accurately. • Develop and respond to request for proposals (RFPs) in coordination with the Business Development lead by due date. • Responsiveness to Sales and other internal stakeholders, generally within 24 to 48 hours based on the urgency and complexity of the request. Education and Qualification Requirements • The ideal candidate will have 2-5 years' experience in healthcare claims analysis, provider network analytics, health insurance, healthcare economics, managed care analytics, or a related field. • Bachelor's degree in business, finance, economics, statistics, healthcare administration, data analytics, or a related field. Equivalent relevant professional experience may be considered. • Experience analyzing medical claims data, preferably for self-funded or ASO health plans. • Experience with provider network disruption, claims repricing, network discount analysis, geo-access analysis, or network adequacy analysis. • Familiarity with medical claims fields and coding systems, including CPT/HCPCS codes, DRGs, and revenue codes. • Advanced proficiency in Microsoft Excel and experience working with large datasets. • Working knowledge of SQL. • Ability to identify data issues, interpret complex results, and communicate findings clearly to technical and nontechnical audiences. • Strong organizational skills, attention to detail, and sound judgment when managing multiple deadlines and confidential information. • Ability to exercise appropriate judgment when working with confidential data and protected health information. Note: It's OK if you do not meet all the above requirements! We encourage anyone with an aptitude for data analytics and systems, foundational knowledge of medical claims or health insurance, and the ability to learn complex healthcare data and reimbursement concepts are encouraged to apply. Company Description Healthcare Highways challenges the status quo of traditional carrier networks to bring competition, flexibility, and cost efficiency to employer-sponsored healthcare. We design, manage, and operate medical provider networks, with a core focus on high-performance networks built from curated providers who meet strict quality standards and agree to negotiated rates. We also work directly with employers to execute their network strategy, supporting domestic network management and steerage, direct contracting, and out-of-network repricing. The result is high-quality care for local employers, with lower costs for both businesses and their employees. We foster a collaborative, innovative, and inclusive workplace where creative and analytical thinkers thrive. At Healthcare Highways, candor, integrity, and teamwork are at the core of everything we do. We invest in our employees' growth and professional development by offering competitive compensation, career advancement opportunities, and a strong commitment to work-life balance. A career at Healthcare Highways means being part of a forward-thinking organization transforming healthcare. If you're passionate about impacting employers, providers, and the communities we serve, we invite you to join our mission. Explore opportunities and join our team today at Healthcare Highways Careers. Company Description Healthcare Highways challenges the status quo of traditional carrier networks to bring competition, flexibility, and cost efficiency to employer-sponsored healthcare. We design, manage, and operate medical provider networks, with a core focus on high-performance networks built from curated providers who meet strict quality standards and agree to negotiated rates. We also work directly with employers to execute their network strategy, supporting domestic network management and steerage, direct contracting, and out-of-network repricing. The result is high-quality care for local employers, with lower costs for both businesses and their employees. We foster a collaborative, innovative, and inclusive workplace where creative and analytical thinkers thrive. At Healthcare Highways, candor, integrity, and teamwork are at the core of everything we do. We invest in our employees' growth and professional development by offering competitive compensation, career advancement opportunities, and a strong commitment to work-life balance. A career at Healthcare Highways means being part of a forward-thinking organization transforming healthcare. If you're passionate about impacting employers, providers, and the communities we serve, we invite you to join our mission. Explore opportunities and join our team today at Healthcare Highways Careers.
