Job Description Job Description Job Description Desired Competencies (Technical/Behavioral Competency) Must-Have Technical Competency Experience as a Senior Technical Lead / Architect. Experience of ITSM, CMDB, Integrations, VA within ServiceNow Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.) Good understanding in Monitoring tool Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations Knowledge and experience with base platform & reports Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell) Experience in integration using REST API / SOAP / any other technology Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability Must be ServiceNow Certified Systems Administrator Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards Knowledge of software development lifecycle (SDLC) Behavioral competency Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratevily Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) Good-to-Have ITIL V3/V4 foundation certification Preferred to have Discovery, Event management, Service mapping certification Responsibility of / Expectations from the Role Understand the given application requirements (or User Stories) Understand and follow the Best Practices and Standards/Guidelines for development Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria Responsible for the code quality of assigned tasks Perform Unit Testing and do documentation as required Provide support to the users during the User Acceptance Testing Provide any required training to the users on the user stories Knowledge and ability to configure, manage and maintain MID servers Proficient in configure & maintain credentials and working with command line console Ability and knowledge in Discovery Schedules & troubleshoot with device owners Knowledge to implement Cloud & Tag based discovery Ability to communicate & gather requirements from application teams to build Service Map Customize/Develop IRE rules, Script Includes, Business Rule, Schedule Jobs, Patterns, Probes & Sensors Maintains event management integrations and application Proficient in configure/modify Event Rule, Field Mapping, Alert Management rule & flows (Flow Designer) Ability to configure de-duplication & correlation ru le Configure and customize Report & Dashboard Co-ordinate with Infrastructure/Application team for requirement and trouble shooting
11/12/2026
Full time
Job Description Job Description Job Description Desired Competencies (Technical/Behavioral Competency) Must-Have Technical Competency Experience as a Senior Technical Lead / Architect. Experience of ITSM, CMDB, Integrations, VA within ServiceNow Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.) Good understanding in Monitoring tool Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations Knowledge and experience with base platform & reports Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell) Experience in integration using REST API / SOAP / any other technology Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability Must be ServiceNow Certified Systems Administrator Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards Knowledge of software development lifecycle (SDLC) Behavioral competency Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratevily Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) Good-to-Have ITIL V3/V4 foundation certification Preferred to have Discovery, Event management, Service mapping certification Responsibility of / Expectations from the Role Understand the given application requirements (or User Stories) Understand and follow the Best Practices and Standards/Guidelines for development Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria Responsible for the code quality of assigned tasks Perform Unit Testing and do documentation as required Provide support to the users during the User Acceptance Testing Provide any required training to the users on the user stories Knowledge and ability to configure, manage and maintain MID servers Proficient in configure & maintain credentials and working with command line console Ability and knowledge in Discovery Schedules & troubleshoot with device owners Knowledge to implement Cloud & Tag based discovery Ability to communicate & gather requirements from application teams to build Service Map Customize/Develop IRE rules, Script Includes, Business Rule, Schedule Jobs, Patterns, Probes & Sensors Maintains event management integrations and application Proficient in configure/modify Event Rule, Field Mapping, Alert Management rule & flows (Flow Designer) Ability to configure de-duplication & correlation ru le Configure and customize Report & Dashboard Co-ordinate with Infrastructure/Application team for requirement and trouble shooting
Job Description Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. Systems Engineer An MSP Systems Engineer (Managed Service Provider Systems Engineer) is a professional responsible for managing and supporting the IT infrastructure of client organizations within a Managed Service Provider (MSP) environment. Their primary role is to ensure the efficient, secure, and reliable operation of systems and networks, provide technical support, and implement solutions that improve the client's IT environment. The role typically involves working with a wide range of technologies, from networking and servers to security systems and cloud services. Key Responsibilities: Install, configure, and maintain IT infrastructure, including servers, workstations, networks, and software applications for client organizations. Deploy, configure, and manage operating systems (Windows Server, Linux, etc.), virtualization technologies, and cloud services. Monitor and maintain servers, network devices, and other IT infrastructure components. Ensure the optimal performance and uptime of client networks by configuring routers, switches, firewalls, VPNs, and other networking equipment. Troubleshoot and resolve network and server issues, such as connectivity problems, latency, or hardware failures. Implement security best practices, including firewall configurations, antivirus solutions, encryption, and secure authentication mechanisms. Manage vulnerability assessments, patch management, and intrusion detection/prevention systems. Assist in disaster recovery planning and business continuity strategies to minimize downtime during outages. Provide technical support for client systems, responding to incidents and resolving issues related to hardware, software, networking, and security. Offer solutions to complex IT challenges, ensuring high availability and system performance. Serve as an escalation point for complex issues that require in-depth technical knowledge. Monitor the health and performance of client networks and systems using monitoring tools (e.g., Nagios, SolarWinds, Datto). Optimize system performance through regular maintenance, updates, and improvements. Proactively identify potential issues and take corrective actions to prevent system failures or performance degradation. Support and manage client cloud services (e.g., Microsoft 365, AWS, Azure, Google Cloud) and virtualized environments (e.g., VMware, Hyper-V). Assist with cloud migrations, configuration, backup, and restore processes. Ensure the smooth operation of virtual machines, storage, and network configurations in cloud environments. Configure and manage backup solutions for client environments to ensure business continuity. Regularly test and verify backup systems and procedures to ensure data integrity and the ability to restore systems in case of failure. Maintain detailed documentation of client systems, networks, configurations, and service tickets. Provide periodic reports on system performance, uptime, security status, and any incidents or issues addressed. Create and update SOPs (Standard Operating Procedures) for common systems and services. Build strong relationships with clients by understanding their needs and providing timely technical solutions. Communicate technical information in an accessible and understandable way to non-technical stakeholders. Participate in regular meetings with clients to discuss IT needs, challenges, and opportunities for improvement. Assist with or lead technical projects, such as server migrations, network upgrades, new software implementations, or cloud integrations. Manage project timelines, resources, and communication to ensure successful and timely project delivery. Work closely with other engineers, technicians, and support teams to resolve client issues and implement solutions Collaborate with account managers to ensure client satisfaction and effective service delivery. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 3-5 years of experience in systems engineering, IT infrastructure, or a related field, with a strong understanding of system architecture and design principles. Proficiency in operating systems (e.g., Windows, Linux) and virtualization technologies (e.g., VMware, Hyper-V). Strong knowledge of networking concepts, protocols, and security practices (e.g., TCP/IP, DNS, DHCP, VPN). Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and automation tools (e.g., Ansible, Terraform) is a plus. Excellent problem-solving skills, with the ability to analyze complex systems and propose effective solutions. Strong communication and interpersonal skills, capable of collaborating effectively with team members and stakeholders. Preferred Experience: Relevant certifications (e.g., CompTIA Server+, Microsoft Certified: Azure Administrator, AWS Certified Solutions Architect) are advantageous. Experience with scripting or programming languages (e.g., Python, Bash, PowerShell) for automation tasks. Familiarity with database management systems (e.g., SQL Server, MySQL) and data backup and recovery solutions. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR xmzAETG1fJ
11/12/2026
Full time
Job Description Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. Systems Engineer An MSP Systems Engineer (Managed Service Provider Systems Engineer) is a professional responsible for managing and supporting the IT infrastructure of client organizations within a Managed Service Provider (MSP) environment. Their primary role is to ensure the efficient, secure, and reliable operation of systems and networks, provide technical support, and implement solutions that improve the client's IT environment. The role typically involves working with a wide range of technologies, from networking and servers to security systems and cloud services. Key Responsibilities: Install, configure, and maintain IT infrastructure, including servers, workstations, networks, and software applications for client organizations. Deploy, configure, and manage operating systems (Windows Server, Linux, etc.), virtualization technologies, and cloud services. Monitor and maintain servers, network devices, and other IT infrastructure components. Ensure the optimal performance and uptime of client networks by configuring routers, switches, firewalls, VPNs, and other networking equipment. Troubleshoot and resolve network and server issues, such as connectivity problems, latency, or hardware failures. Implement security best practices, including firewall configurations, antivirus solutions, encryption, and secure authentication mechanisms. Manage vulnerability assessments, patch management, and intrusion detection/prevention systems. Assist in disaster recovery planning and business continuity strategies to minimize downtime during outages. Provide technical support for client systems, responding to incidents and resolving issues related to hardware, software, networking, and security. Offer solutions to complex IT challenges, ensuring high availability and system performance. Serve as an escalation point for complex issues that require in-depth technical knowledge. Monitor the health and performance of client networks and systems using monitoring tools (e.g., Nagios, SolarWinds, Datto). Optimize system performance through regular maintenance, updates, and improvements. Proactively identify potential issues and take corrective actions to prevent system failures or performance degradation. Support and manage client cloud services (e.g., Microsoft 365, AWS, Azure, Google Cloud) and virtualized environments (e.g., VMware, Hyper-V). Assist with cloud migrations, configuration, backup, and restore processes. Ensure the smooth operation of virtual machines, storage, and network configurations in cloud environments. Configure and manage backup solutions for client environments to ensure business continuity. Regularly test and verify backup systems and procedures to ensure data integrity and the ability to restore systems in case of failure. Maintain detailed documentation of client systems, networks, configurations, and service tickets. Provide periodic reports on system performance, uptime, security status, and any incidents or issues addressed. Create and update SOPs (Standard Operating Procedures) for common systems and services. Build strong relationships with clients by understanding their needs and providing timely technical solutions. Communicate technical information in an accessible and understandable way to non-technical stakeholders. Participate in regular meetings with clients to discuss IT needs, challenges, and opportunities for improvement. Assist with or lead technical projects, such as server migrations, network upgrades, new software implementations, or cloud integrations. Manage project timelines, resources, and communication to ensure successful and timely project delivery. Work closely with other engineers, technicians, and support teams to resolve client issues and implement solutions Collaborate with account managers to ensure client satisfaction and effective service delivery. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 3-5 years of experience in systems engineering, IT infrastructure, or a related field, with a strong understanding of system architecture and design principles. Proficiency in operating systems (e.g., Windows, Linux) and virtualization technologies (e.g., VMware, Hyper-V). Strong knowledge of networking concepts, protocols, and security practices (e.g., TCP/IP, DNS, DHCP, VPN). Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and automation tools (e.g., Ansible, Terraform) is a plus. Excellent problem-solving skills, with the ability to analyze complex systems and propose effective solutions. Strong communication and interpersonal skills, capable of collaborating effectively with team members and stakeholders. Preferred Experience: Relevant certifications (e.g., CompTIA Server+, Microsoft Certified: Azure Administrator, AWS Certified Solutions Architect) are advantageous. Experience with scripting or programming languages (e.g., Python, Bash, PowerShell) for automation tasks. Familiarity with database management systems (e.g., SQL Server, MySQL) and data backup and recovery solutions. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR xmzAETG1fJ
Job Description Job Description Summary Our client is a leading IT Solutions Company located in the Phoenix, AZ area (Scottsdale, AZ) and they are in need of a Level III IT Engineer . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Having worked in an MSP environment is a MUST . Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: Phoenix, AZ
11/12/2026
Full time
Job Description Job Description Summary Our client is a leading IT Solutions Company located in the Phoenix, AZ area (Scottsdale, AZ) and they are in need of a Level III IT Engineer . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Having worked in an MSP environment is a MUST . Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: Phoenix, AZ
Job Description Job Description Who are we: We're a leading Northeast family-owned food, agricultural products, and agricultural services organization headquartered in Pennsylvania. We provide animal nutrition and feeds; specialty protein production, processing, and marketing; on-farm protein production services; and grain, fertilizer, and ingredient procurement. We're a stable company with strong core values, great benefits, competitive wage structure, and a safe and healthy work environment. With over 850 team members, we're a growing company in an essential sector - agriculture! Learn more here: What your day looks like: POSITION SUMMARY: The Systems Engineer is responsible for the design, administration, reliability, security, and continuous improvement of the organization's enterprise infrastructure across corporate, manufacturing, and remote locations. The role provides hands-on ownership of on-premises virtualization, Microsoft Azure infrastructure services, enterprise backup and disaster recovery, storage platforms, Windows Server, and related core services. This position serves as a senior technical escalation point and project resource, helping ensure that business-critical systems are resilient, recoverable, scalable, well documented, and aligned with operational and security requirements. The Systems Engineer balances day-to-day operational support with lifecycle planning, modernization, automation, and infrastructure project delivery. ESSENTIAL JOB FUNCTIONS: Design, implement, and maintain enterprise IT infrastructure, including physical and virtualized servers, cloud platforms, and storage solutions. Develop and optimize hybrid cloud strategies (AWS, Azure, on-premises) to ensure scalability, security, and cost efficiency. Define system security architectures, including access controls, identity management, and compliance with best practices (NIST, ISO 27001, SOC 2). Evaluate and integrate emerging technologies such as AI-driven automation, containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform, Ansible). Manage Windows Server and Linux environments, ensuring high availability, performance, and security. Administer and optimize virtualization platforms (VMware vSphere, Hyper-V, Nutanix) for compute efficiency and workload distribution. Implement backup, disaster recovery, and business continuity plans to mitigate risks and ensure uptime. Optimize enterprise storage solutions (SAN, NAS, cloud storage) to support business applications and data growth. Lead cloud migrations and optimization initiatives, ensuring a seamless transition to AWS, Azure, or hybrid cloud solutions. Automate system deployments and configurations using PowerShell, Ansible, Terraform, or Python. Develop and maintain CI/CD pipelines for infrastructure automation and self-healing systems. Integrate cloud-native security controls such as AWS IAM, Azure Security Center, and cloud SIEM solutions. Implement and enforce system security best practices, including patch management, hardening, and monitoring. Work closely with cybersecurity teams to mitigate risks, enforce Zero Trust security models, and comply with industry regulations. Configure and maintain identity and access management (IAM) solutions, including Active Directory, SSO, MFA, and role-based access controls. Implement secure configurations and audit controls to support SOC 2, HIPAA, NIST, and ISO 27001 compliance. Act as an escalation point for critical system incidents, ensuring rapid diagnosis and resolution. Provide Tier 3 support for IT operations, troubleshooting hardware, software, and network-related system issues. Conduct root cause analysis for significant incidents and implement corrective measures to prevent recurrence. Maintain detailed system documentation, including architecture diagrams, standard operating procedures, and incident reports. Work closely with IT leadership, security teams, developers, and business units to align system strategies with company objectives. Provide mentorship and training to junior engineers and IT support staff. Lead IT infrastructure projects, including new office setups, cloud migrations, and security improvements. Build relationships with vendors and service providers to ensure cost-effective, high-quality solutions. EDUCATION & EXPERIENCE: Education & Certifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Industry certifications preferred, such as: Microsoft: MCSE, Azure Solutions Architect VMware: VCP, VCAP AWS/Azure: AWS Solutions Architect, Azure Administrator Veeam Certified Engineer (VMCE) or comparable backup and recovery certification. Experience 5+ years of progressively responsible experience in systems engineering or enterprise infrastructure administration. Demonstrated hands-on experience administering production VMware vSphere/ESXi and/or Microsoft Hyper-V environments. Demonstrated experience supporting Microsoft Azure infrastructure and hybrid environments. Demonstrated experience administering enterprise backup and recovery platforms, with Veeam Backup & Replication strongly preferred. Experience supporting SAN, NAS, file, object, and/or cloud storage solutions. Experience supporting Windows Server, Active Directory, Group Policy, DNS, DHCP, monitoring, patching, and infrastructure security practices. Experience supporting highly available services across multiple business locations; manufacturing or other operationally critical environments is preferred. Experience supporting manufacturing execution systems (MES), particularly WEM Automation and Repete, is preferred. Key Competencies & Skills Strategic Thinking: Ability to design and implement future-proof infrastructure strategies. Technical Expertise: Deep hands-on knowledge of enterprise systems and emerging technologies. Problem-solving: Strong analytical and troubleshooting skills in high-pressure situations. Project Management: Ability to lead complex IT projects from planning to execution. Collaboration: Works effectively across security, infrastructure, and application teams. Communication: Excellent verbal and written communication skills for technical and executive audiences. Adaptability: Thrives in a fast-paced, dynamic enterprise environment. In addition to our more traditional benefits, we also offer great perks and numerous resources for professional development and team building: Promotional opportunities Rewards and recognition programs Robust onboarding and training program Employee Discount Programs (Perks at Work) Employee referral program Encouraging and collaborative culture What our benefits are: Paid Time Off, Floating Holiday, Volunteer Day, Parental Leave, etc. Carebridge Employee Assistance Program For all full-time members: Medical Dental Vision Health Savings Account (HSA) Medical Flexible Spending Account Dependent Care Flexible Spending Account Life Insurance/Accidental Death and Dismemberment Insurance Short-Term & Long-Term Disability Pet Insurance Each team member has the potential to earn a yearly bonus based on the achievement of company goals. The Wenger Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type as protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
11/12/2026
Full time
Job Description Job Description Who are we: We're a leading Northeast family-owned food, agricultural products, and agricultural services organization headquartered in Pennsylvania. We provide animal nutrition and feeds; specialty protein production, processing, and marketing; on-farm protein production services; and grain, fertilizer, and ingredient procurement. We're a stable company with strong core values, great benefits, competitive wage structure, and a safe and healthy work environment. With over 850 team members, we're a growing company in an essential sector - agriculture! Learn more here: What your day looks like: POSITION SUMMARY: The Systems Engineer is responsible for the design, administration, reliability, security, and continuous improvement of the organization's enterprise infrastructure across corporate, manufacturing, and remote locations. The role provides hands-on ownership of on-premises virtualization, Microsoft Azure infrastructure services, enterprise backup and disaster recovery, storage platforms, Windows Server, and related core services. This position serves as a senior technical escalation point and project resource, helping ensure that business-critical systems are resilient, recoverable, scalable, well documented, and aligned with operational and security requirements. The Systems Engineer balances day-to-day operational support with lifecycle planning, modernization, automation, and infrastructure project delivery. ESSENTIAL JOB FUNCTIONS: Design, implement, and maintain enterprise IT infrastructure, including physical and virtualized servers, cloud platforms, and storage solutions. Develop and optimize hybrid cloud strategies (AWS, Azure, on-premises) to ensure scalability, security, and cost efficiency. Define system security architectures, including access controls, identity management, and compliance with best practices (NIST, ISO 27001, SOC 2). Evaluate and integrate emerging technologies such as AI-driven automation, containerization (Docker, Kubernetes), and Infrastructure as Code (Terraform, Ansible). Manage Windows Server and Linux environments, ensuring high availability, performance, and security. Administer and optimize virtualization platforms (VMware vSphere, Hyper-V, Nutanix) for compute efficiency and workload distribution. Implement backup, disaster recovery, and business continuity plans to mitigate risks and ensure uptime. Optimize enterprise storage solutions (SAN, NAS, cloud storage) to support business applications and data growth. Lead cloud migrations and optimization initiatives, ensuring a seamless transition to AWS, Azure, or hybrid cloud solutions. Automate system deployments and configurations using PowerShell, Ansible, Terraform, or Python. Develop and maintain CI/CD pipelines for infrastructure automation and self-healing systems. Integrate cloud-native security controls such as AWS IAM, Azure Security Center, and cloud SIEM solutions. Implement and enforce system security best practices, including patch management, hardening, and monitoring. Work closely with cybersecurity teams to mitigate risks, enforce Zero Trust security models, and comply with industry regulations. Configure and maintain identity and access management (IAM) solutions, including Active Directory, SSO, MFA, and role-based access controls. Implement secure configurations and audit controls to support SOC 2, HIPAA, NIST, and ISO 27001 compliance. Act as an escalation point for critical system incidents, ensuring rapid diagnosis and resolution. Provide Tier 3 support for IT operations, troubleshooting hardware, software, and network-related system issues. Conduct root cause analysis for significant incidents and implement corrective measures to prevent recurrence. Maintain detailed system documentation, including architecture diagrams, standard operating procedures, and incident reports. Work closely with IT leadership, security teams, developers, and business units to align system strategies with company objectives. Provide mentorship and training to junior engineers and IT support staff. Lead IT infrastructure projects, including new office setups, cloud migrations, and security improvements. Build relationships with vendors and service providers to ensure cost-effective, high-quality solutions. EDUCATION & EXPERIENCE: Education & Certifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Industry certifications preferred, such as: Microsoft: MCSE, Azure Solutions Architect VMware: VCP, VCAP AWS/Azure: AWS Solutions Architect, Azure Administrator Veeam Certified Engineer (VMCE) or comparable backup and recovery certification. Experience 5+ years of progressively responsible experience in systems engineering or enterprise infrastructure administration. Demonstrated hands-on experience administering production VMware vSphere/ESXi and/or Microsoft Hyper-V environments. Demonstrated experience supporting Microsoft Azure infrastructure and hybrid environments. Demonstrated experience administering enterprise backup and recovery platforms, with Veeam Backup & Replication strongly preferred. Experience supporting SAN, NAS, file, object, and/or cloud storage solutions. Experience supporting Windows Server, Active Directory, Group Policy, DNS, DHCP, monitoring, patching, and infrastructure security practices. Experience supporting highly available services across multiple business locations; manufacturing or other operationally critical environments is preferred. Experience supporting manufacturing execution systems (MES), particularly WEM Automation and Repete, is preferred. Key Competencies & Skills Strategic Thinking: Ability to design and implement future-proof infrastructure strategies. Technical Expertise: Deep hands-on knowledge of enterprise systems and emerging technologies. Problem-solving: Strong analytical and troubleshooting skills in high-pressure situations. Project Management: Ability to lead complex IT projects from planning to execution. Collaboration: Works effectively across security, infrastructure, and application teams. Communication: Excellent verbal and written communication skills for technical and executive audiences. Adaptability: Thrives in a fast-paced, dynamic enterprise environment. In addition to our more traditional benefits, we also offer great perks and numerous resources for professional development and team building: Promotional opportunities Rewards and recognition programs Robust onboarding and training program Employee Discount Programs (Perks at Work) Employee referral program Encouraging and collaborative culture What our benefits are: Paid Time Off, Floating Holiday, Volunteer Day, Parental Leave, etc. Carebridge Employee Assistance Program For all full-time members: Medical Dental Vision Health Savings Account (HSA) Medical Flexible Spending Account Dependent Care Flexible Spending Account Life Insurance/Accidental Death and Dismemberment Insurance Short-Term & Long-Term Disability Pet Insurance Each team member has the potential to earn a yearly bonus based on the achievement of company goals. The Wenger Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type as protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
METROLINA GREENHOUSES LLC
Huntersville, North Carolina
Job Description Job Description Position Summary The Site Systems Engineer serves as the primary IT resource for the Springfield, Tennessee location, providing a combination of infrastructure engineering, systems administration, and end-user support. This role supports VMware, Microsoft 365, Intune, networking, backup and recovery, and day-to-day IT operations while partnering with the broader IT Infrastructure team on strategic projects and technology initiatives. The ideal candidate possesses 3-5 years of progressive IT experience and enjoys balancing infrastructure administration with hands-on user support. This role requires strong technical expertise, excellent customer service skills, and the ability to work independently in a highly visible onsite IT position. This position operates as part of a larger IT Infrastructure team primarily based at the company's headquarters in Huntersville, North Carolina and requires periodic travel for collaboration, planning, training, and project activities. Key Responsibilities Infrastructure & Virtualization Deploy, configure, and maintain VMware vSphere environments. Manage ESXi hosts, virtual machines, storage, clustering, and performance optimization. Administer and support Dell PowerEdge server infrastructure, including firmware updates, hardware lifecycle management, monitoring, and troubleshooting. Support Windows Server and Azure Virtual Machine environments. Perform operating system patching and maintenance for on-premises servers and Azure Virtual Machines. Support server lifecycle management, upgrades, migrations, patching, and decommissioning. Monitor and maintain storage systems supporting virtualization workloads. Administer and support UPS infrastructure, including monitoring, alerting, battery replacement planning, and graceful shutdown integration. Maintain server room and network closet equipment to ensure reliability and availability. Monitor infrastructure performance and proactively resolve issues. Assist with infrastructure planning, modernization, business continuity, and disaster recovery initiatives. Microsoft 365 & Endpoint Management Administer and support Microsoft 365 services, including: Microsoft Teams Exchange Online SharePoint Online OneDrive for Business Microsoft Entra ID Administer Microsoft Intune endpoint management solutions. Manage device compliance policies, configuration profiles, application deployment, and endpoint configurations. Deploy and support Windows Autopilot provisioning and endpoint lifecycle management. Support user onboarding, offboarding, licensing, and account administration. Administer and troubleshoot Microsoft 365 services, endpoint management solutions, and user access issues. Network Administration Support and troubleshoot Fortinet infrastructure, including FortiGate firewalls, FortiSwitches, and FortiAP wireless solutions. Support Cradlepoint routers and cellular connectivity solutions. Troubleshoot WAN, VPN, LTE/5G, wireless, and site connectivity issues. Assist with network upgrades and infrastructure projects across multiple locations. Maintain network documentation and participate in infrastructure improvements. Collaborate with vendors and other IT team members to resolve network and connectivity issues. Support IDF/MDF infrastructure, structured cabling, rack equipment, fiber connectivity, and environmental monitoring systems. Backup & Disaster Recovery Administer and support Veeam Backup & Recovery environments. Administer and support Azure Backup services for cloud workloads. Monitor backup jobs and perform restore operations. Conduct periodic backup validation and disaster recovery testing. Support recovery efforts for VMware, physical server, Microsoft 365, and Azure workloads. Maintain backup, recovery, and business continuity documentation. Assist with disaster recovery planning and operational readiness. Help Desk & End User Support Serve as the primary onsite IT support resource for the Springfield, TN facility. Provide day-to-day help desk support for employees including hardware, software, printers, mobile devices, networking, and Microsoft 365 issues. Troubleshoot desktops, laptops, tablets, printers, scanners, mobile devices, and peripherals. Install, configure, deploy, and support end-user hardware and software. Support conference room technology, Teams meetings, Teams Rooms, and audiovisual equipment. Respond to, track, and document incidents, requests, and changes through ServiceNow. Escalate complex issues when appropriate while maintaining ownership through resolution. Deliver exceptional customer service and technical support to employees at all levels of the organization. Participate in after-hours maintenance and support activities as required. Support operational technologies including barcode scanners, label printers, mobile computing devices, and other business-critical production systems. Documentation & Process Improvement Create and maintain SOPs, technical documentation, network diagrams, system inventories, and support procedures. Develop and update operational standards and best practices. Identify opportunities for automation, standardization, and process improvement. Participate in infrastructure projects and technology initiatives. Maintain accurate asset and configuration records. Travel Requirements This position is based in Springfield, TN. Periodic travel to the company's headquarters in Huntersville, NC and other company locations may be required. Travel to headquarters is typically expected once per quarter (up to four times per year) for team meetings, training, project collaboration, and planning activities. Additional travel may be required to support infrastructure projects, technology deployments, and business initiatives. Required Qualifications Experience 3-5 years of progressive IT experience. Minimum 2-3 years of systems administration, infrastructure support, or engineering experience. Experience supporting Windows-based enterprise environments. Experience supporting VMware environments. Experience providing hands-on help desk and end-user support. Experience supporting Microsoft 365 and endpoint management platforms. Experience supporting enterprise networking technologies. Experience with ServiceNow or similar IT service management platforms. Experience supporting users in an onsite operational environment. Technical Skills VMware vSphere / ESXi Dell PowerEdge Servers Windows Server Administration Microsoft 365 Administration Microsoft Intune Windows Autopilot Microsoft Entra ID Azure Virtual Machines Azure Backup FortiGate, FortiSwitch, and FortiAP Cradlepoint Routers Veeam Backup & Recovery ServiceNow PowerShell scripting (preferred) Strong troubleshooting and problem-solving abilities Preferred Qualifications Bachelor's degree in Information Technology, Computer Science, or related field. Experience working in agricultural, greenhouse, manufacturing, distribution, logistics, warehouse, or production environments. Experience supporting multiple locations and remote sites. Experience supporting Microsoft Azure infrastructure, including virtual machines, backup, and disaster recovery services. Experience with infrastructure monitoring and alerting platforms. Experience supporting enterprise wireless networks. Experience working independently in a highly visible IT role. Bilingual in English and Spanish highly preferred. Ability to communicate technical information effectively with a diverse workforce in both English and Spanish is considered a strong asset. Preferred Certifications Candidates are not expected to possess every certification listed below. Equivalent experience will be considered. Microsoft Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Endpoint Administrator Associate (MD-102) VMware VMware Certified Professional - Data Center Virtualization (VCP-DCV) Fortinet Fortinet Certified Associate (FCA) Veeam Veeam Certified Engineer (VMCE) Service Management ServiceNow Certified System Administrator (CSA) General IT CompTIA Network+ CompTIA Security+ Success Profile The ideal candidate is a well-rounded IT professional who enjoys both infrastructure administration and customer support. They are comfortable managing infrastructure, virtualization, Microsoft 365, endpoint management, networking, backup and recovery technologies while also providing exceptional support to end users and business operations. They are self-motivated, customer focused, and capable of serving as the primary onsite IT presence for the Springfield location while collaborating closely with the broader IT Infrastructure team based in Huntersville. Strong communication skills are essential . click apply for full job details
11/12/2026
Full time
Job Description Job Description Position Summary The Site Systems Engineer serves as the primary IT resource for the Springfield, Tennessee location, providing a combination of infrastructure engineering, systems administration, and end-user support. This role supports VMware, Microsoft 365, Intune, networking, backup and recovery, and day-to-day IT operations while partnering with the broader IT Infrastructure team on strategic projects and technology initiatives. The ideal candidate possesses 3-5 years of progressive IT experience and enjoys balancing infrastructure administration with hands-on user support. This role requires strong technical expertise, excellent customer service skills, and the ability to work independently in a highly visible onsite IT position. This position operates as part of a larger IT Infrastructure team primarily based at the company's headquarters in Huntersville, North Carolina and requires periodic travel for collaboration, planning, training, and project activities. Key Responsibilities Infrastructure & Virtualization Deploy, configure, and maintain VMware vSphere environments. Manage ESXi hosts, virtual machines, storage, clustering, and performance optimization. Administer and support Dell PowerEdge server infrastructure, including firmware updates, hardware lifecycle management, monitoring, and troubleshooting. Support Windows Server and Azure Virtual Machine environments. Perform operating system patching and maintenance for on-premises servers and Azure Virtual Machines. Support server lifecycle management, upgrades, migrations, patching, and decommissioning. Monitor and maintain storage systems supporting virtualization workloads. Administer and support UPS infrastructure, including monitoring, alerting, battery replacement planning, and graceful shutdown integration. Maintain server room and network closet equipment to ensure reliability and availability. Monitor infrastructure performance and proactively resolve issues. Assist with infrastructure planning, modernization, business continuity, and disaster recovery initiatives. Microsoft 365 & Endpoint Management Administer and support Microsoft 365 services, including: Microsoft Teams Exchange Online SharePoint Online OneDrive for Business Microsoft Entra ID Administer Microsoft Intune endpoint management solutions. Manage device compliance policies, configuration profiles, application deployment, and endpoint configurations. Deploy and support Windows Autopilot provisioning and endpoint lifecycle management. Support user onboarding, offboarding, licensing, and account administration. Administer and troubleshoot Microsoft 365 services, endpoint management solutions, and user access issues. Network Administration Support and troubleshoot Fortinet infrastructure, including FortiGate firewalls, FortiSwitches, and FortiAP wireless solutions. Support Cradlepoint routers and cellular connectivity solutions. Troubleshoot WAN, VPN, LTE/5G, wireless, and site connectivity issues. Assist with network upgrades and infrastructure projects across multiple locations. Maintain network documentation and participate in infrastructure improvements. Collaborate with vendors and other IT team members to resolve network and connectivity issues. Support IDF/MDF infrastructure, structured cabling, rack equipment, fiber connectivity, and environmental monitoring systems. Backup & Disaster Recovery Administer and support Veeam Backup & Recovery environments. Administer and support Azure Backup services for cloud workloads. Monitor backup jobs and perform restore operations. Conduct periodic backup validation and disaster recovery testing. Support recovery efforts for VMware, physical server, Microsoft 365, and Azure workloads. Maintain backup, recovery, and business continuity documentation. Assist with disaster recovery planning and operational readiness. Help Desk & End User Support Serve as the primary onsite IT support resource for the Springfield, TN facility. Provide day-to-day help desk support for employees including hardware, software, printers, mobile devices, networking, and Microsoft 365 issues. Troubleshoot desktops, laptops, tablets, printers, scanners, mobile devices, and peripherals. Install, configure, deploy, and support end-user hardware and software. Support conference room technology, Teams meetings, Teams Rooms, and audiovisual equipment. Respond to, track, and document incidents, requests, and changes through ServiceNow. Escalate complex issues when appropriate while maintaining ownership through resolution. Deliver exceptional customer service and technical support to employees at all levels of the organization. Participate in after-hours maintenance and support activities as required. Support operational technologies including barcode scanners, label printers, mobile computing devices, and other business-critical production systems. Documentation & Process Improvement Create and maintain SOPs, technical documentation, network diagrams, system inventories, and support procedures. Develop and update operational standards and best practices. Identify opportunities for automation, standardization, and process improvement. Participate in infrastructure projects and technology initiatives. Maintain accurate asset and configuration records. Travel Requirements This position is based in Springfield, TN. Periodic travel to the company's headquarters in Huntersville, NC and other company locations may be required. Travel to headquarters is typically expected once per quarter (up to four times per year) for team meetings, training, project collaboration, and planning activities. Additional travel may be required to support infrastructure projects, technology deployments, and business initiatives. Required Qualifications Experience 3-5 years of progressive IT experience. Minimum 2-3 years of systems administration, infrastructure support, or engineering experience. Experience supporting Windows-based enterprise environments. Experience supporting VMware environments. Experience providing hands-on help desk and end-user support. Experience supporting Microsoft 365 and endpoint management platforms. Experience supporting enterprise networking technologies. Experience with ServiceNow or similar IT service management platforms. Experience supporting users in an onsite operational environment. Technical Skills VMware vSphere / ESXi Dell PowerEdge Servers Windows Server Administration Microsoft 365 Administration Microsoft Intune Windows Autopilot Microsoft Entra ID Azure Virtual Machines Azure Backup FortiGate, FortiSwitch, and FortiAP Cradlepoint Routers Veeam Backup & Recovery ServiceNow PowerShell scripting (preferred) Strong troubleshooting and problem-solving abilities Preferred Qualifications Bachelor's degree in Information Technology, Computer Science, or related field. Experience working in agricultural, greenhouse, manufacturing, distribution, logistics, warehouse, or production environments. Experience supporting multiple locations and remote sites. Experience supporting Microsoft Azure infrastructure, including virtual machines, backup, and disaster recovery services. Experience with infrastructure monitoring and alerting platforms. Experience supporting enterprise wireless networks. Experience working independently in a highly visible IT role. Bilingual in English and Spanish highly preferred. Ability to communicate technical information effectively with a diverse workforce in both English and Spanish is considered a strong asset. Preferred Certifications Candidates are not expected to possess every certification listed below. Equivalent experience will be considered. Microsoft Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Endpoint Administrator Associate (MD-102) VMware VMware Certified Professional - Data Center Virtualization (VCP-DCV) Fortinet Fortinet Certified Associate (FCA) Veeam Veeam Certified Engineer (VMCE) Service Management ServiceNow Certified System Administrator (CSA) General IT CompTIA Network+ CompTIA Security+ Success Profile The ideal candidate is a well-rounded IT professional who enjoys both infrastructure administration and customer support. They are comfortable managing infrastructure, virtualization, Microsoft 365, endpoint management, networking, backup and recovery technologies while also providing exceptional support to end users and business operations. They are self-motivated, customer focused, and capable of serving as the primary onsite IT presence for the Springfield location while collaborating closely with the broader IT Infrastructure team based in Huntersville. Strong communication skills are essential . click apply for full job details
Job Description Job Description This is a 100% ONSITE position located at defi's Amherst, NY office About defi SOLUTIONS: defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers' ever-evolving needs. About the Role: The Systems Engineer supports the transition of endpoint and infrastructure responsibilities from Helpdesk to Platform Engineering. This position is responsible for endpoint deployment and management, server and endpoint patching, hardware implementation, and day-to-day technical operations of the Amherst office and server room. A primary focus will be assisting the Senior Systems Engineer with the migration from Windows Deployment Services (WDS) to Microsoft Intune-based endpoint provisioning and management. As part of the Platform Engineering team, the Systems Engineer collaborates with Helpdesk, system administrators, developers, Information Security, system architects, Business Units, and other engineering teams to implement and maintain reliable, secure, and standardized enterprise technology solutions. Essential Job Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ability to be in the Amherst, NY office Process service requests and support tickets as needed Teir 2 support for escalations from helpdesk for hardware/software issues Actively participate in incident calls, escalations, and problem reviews as appropriate. Endpoint deployment for associates including laptops/desktops/W365 Cloud PCs via WDS and Intune. Including shipping out hardware as needed. Hardware inventory management in ServiceNow Basic understanding of Active Directory, GPO, and DNS management Patching - Assist with weekly and monthly security/vulnerability remediation's with eventual ownership. Contributes to the technical work of projects Ability to work as part of a on call rotation outside of regular business hours by phone and ability to go into the office if the need arises. Maintain systems and documentation for the purposes of audits and compliance Additional responsibilities may be assigned to meet business requirements Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Required Qualifications: Bachelor's Degree in Business, Information Technology, Computer Science, or related IT fields. 3+ years of endpoint deployment and management Engineering and troubleshooting experience related to infrastructure and best practices in both end-user and data center environments Performed as the technical resource on projects, implementations, and escalations. Participate in industry standard and internal audits and compliance reviews. Create and maintain documentation relating to network, servers, configurations, mapping, processes, and services. Develop process improvements and standard operating procedures. MS O365 Preferred Qualifications: Endpoint deployment and management ownership Intune and Azure experience Patch Management and Software deployments Experience with IT Change Management Process. Additional Eligibility Requirements: Excellent verbal and written communication skills and the ability to interact with the Business, the Clients, and with the Data Center Engineers and Operations for explaining and communicating detailed requirements and configurations. Demonstrated ability to obtain thorough knowledge of the infrastructure configuration and requirements for the supported products. Strong problem solving and technical skills. Work independently self-motivated. Willingness to support off-hour and weekend maintenance work when required. Travel required: Travel is less than 10% of time Work environment: Typical work hours are 8 am to 5 pm Monday through Friday Eastern Time and may require additional hours to complete tasks on weekdays or weekends. Ability to use common computer equipment effectively Physical demands: Constantly operates a computer as all work is completed on an employer provided computer Remaining in a stationary position, often standing or sitting for prolonged periods. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Assessing the accuracy, neatness and thoroughness of the work assigned. Light work that includes moving/carrying objects up to 50 pounds. Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
11/12/2026
Full time
Job Description Job Description This is a 100% ONSITE position located at defi's Amherst, NY office About defi SOLUTIONS: defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers' ever-evolving needs. About the Role: The Systems Engineer supports the transition of endpoint and infrastructure responsibilities from Helpdesk to Platform Engineering. This position is responsible for endpoint deployment and management, server and endpoint patching, hardware implementation, and day-to-day technical operations of the Amherst office and server room. A primary focus will be assisting the Senior Systems Engineer with the migration from Windows Deployment Services (WDS) to Microsoft Intune-based endpoint provisioning and management. As part of the Platform Engineering team, the Systems Engineer collaborates with Helpdesk, system administrators, developers, Information Security, system architects, Business Units, and other engineering teams to implement and maintain reliable, secure, and standardized enterprise technology solutions. Essential Job Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ability to be in the Amherst, NY office Process service requests and support tickets as needed Teir 2 support for escalations from helpdesk for hardware/software issues Actively participate in incident calls, escalations, and problem reviews as appropriate. Endpoint deployment for associates including laptops/desktops/W365 Cloud PCs via WDS and Intune. Including shipping out hardware as needed. Hardware inventory management in ServiceNow Basic understanding of Active Directory, GPO, and DNS management Patching - Assist with weekly and monthly security/vulnerability remediation's with eventual ownership. Contributes to the technical work of projects Ability to work as part of a on call rotation outside of regular business hours by phone and ability to go into the office if the need arises. Maintain systems and documentation for the purposes of audits and compliance Additional responsibilities may be assigned to meet business requirements Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Required Qualifications: Bachelor's Degree in Business, Information Technology, Computer Science, or related IT fields. 3+ years of endpoint deployment and management Engineering and troubleshooting experience related to infrastructure and best practices in both end-user and data center environments Performed as the technical resource on projects, implementations, and escalations. Participate in industry standard and internal audits and compliance reviews. Create and maintain documentation relating to network, servers, configurations, mapping, processes, and services. Develop process improvements and standard operating procedures. MS O365 Preferred Qualifications: Endpoint deployment and management ownership Intune and Azure experience Patch Management and Software deployments Experience with IT Change Management Process. Additional Eligibility Requirements: Excellent verbal and written communication skills and the ability to interact with the Business, the Clients, and with the Data Center Engineers and Operations for explaining and communicating detailed requirements and configurations. Demonstrated ability to obtain thorough knowledge of the infrastructure configuration and requirements for the supported products. Strong problem solving and technical skills. Work independently self-motivated. Willingness to support off-hour and weekend maintenance work when required. Travel required: Travel is less than 10% of time Work environment: Typical work hours are 8 am to 5 pm Monday through Friday Eastern Time and may require additional hours to complete tasks on weekdays or weekends. Ability to use common computer equipment effectively Physical demands: Constantly operates a computer as all work is completed on an employer provided computer Remaining in a stationary position, often standing or sitting for prolonged periods. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Assessing the accuracy, neatness and thoroughness of the work assigned. Light work that includes moving/carrying objects up to 50 pounds. Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Advanced Technology Leaders Inc
Fort Bragg, North Carolina
Job Description Job Description Job Title: On-Site AI Systems Engineer Purpose: The engineer is EdgeRunner AI's single point of contact on site at USAWHC. The role has three parts: 1. Install and administer EdgeRunner AI's local AI software: WarClaw, an agent platform, and the EdgeRunner AI Runtime with its language models. 2. Lead security and authorization coordination for each network the software runs on: NIPR first, then SIPR and JWICS if the command extends the work. 3. Work with JOC staff to find the data work worth automating, then build and refine the agents and simple web views that do it. EdgeRunner AI trains the engineer before the start date and provides engineering reach-back throughout. How the software is installed: EdgeRunner AI software runs as a signed container, which EdgeRunner AI recommends, or as a native install directly on a server or workstation operating system. The site survey informs the choice. The command's information system security manager (ISSM) and information management officer (IMO) decide which form is approved, and on which host. The engineer installs and maintains whichever form they approve, and adapts if the command changes its decision for a later network. Duties: Install and administer Install, configure and maintain the software on the host the command provides: a server or select workstations with a GPU. Hold privileged (administrator) access on that host, and keep it patched, hardened to the applicable STIGs, and running. Manage accounts, backups, logs and software updates under the command's change rules. Security and authorization: the single point of contact In the first two weeks, lead a site survey of NIPR, SIPR and JWICS with the command's security and network staff. Map candidate hosts, container platforms, data paths and approval steps, and help EdgeRunner AI write the installation plan the ISSO reviews. Coordinate with the security staff who govern each installation, as the command directs: the ISSM and information system security officers, for the Risk Management Framework package and the interim authority to test (IATT); the IMO and the Fort Bragg Network Enterprise Center, for network connection and hosting approvals the G-2 security manager, for SIPR access and classified handling; the Special Security Officer, for SCI access, SCIF access and JWICS installation. Run vulnerability and compliance scans, such as ACAS and SCAP, apply fixes, and supply evidence for the authorization package. Support package entry in eMASS where the command uses it. Track the authorization status of each network and report blockers early to EdgeRunner AI's program manager. Follow the command's rules for privileged users, removable media and data transfer between networks. Work with users Work directly with JOC staff, including the command's project points of contact, to learn their workflows, the data they need, and where routine data work slows them down. Turn what users ask for into written use cases and simple mock-ups of the agents and web views, and confirm them with users before building. Use WarClaw to build, test and deploy agents and pipelines from approved data sources. Prepare datasets, map layers and views that staff load into the COP in Maven. Gather user feedback and refine what was built. Train and hand off Train operators and administrators. Keep the runbook current, and help prepare the handoff package so USAWHC can run the system after the pilot. Report Report progress, issues and pilot measures, such as staff hours saved and views delivered, to EdgeRunner AI's program manager. Classified networks (if the command extends the work) Install and support the software on SIPR and JWICS once each network authorizes it and the required clearances, access approvals and DD Form 254 are in place. Other Duties: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: Required: Active TS/SCI clearance, and eligibility for the SCI access and indoctrination the command requires. DoD 8140 qualification for privileged access in a system administrator work role, at the proficiency level the command's ISSM sets. At minimum, CompTIA Security+ CE or an equivalent certification. The engineer must also be able to sign the Army privileged access agreement and complete required training before 1 December 2026. Any operating system or computing environment certification the command requires for administrators of the host platform. For example, Red Hat Certified System Administrator or the Microsoft equivalent. At least five years in systems engineering or administration, including: Linux and Windows server administration; both container and native software installs; NVIDIA GPU drivers and CUDA. Experience supporting software through Risk Management Framework authorization on DoD networks: STIG compliance, ACAS or SCAP scanning, and authorization evidence. Experience gathering requirements from operational users and turning them into working tools. Ability to work directly with military staff and explain technical work in plain terms. Preferred CISSP, CompTIA CASP+ or an equivalent advanced certification. Experience with installations on SIPR or JWICS, including work with a Special Security Officer. Experience with Palantir Foundry, Maven Smart System or Army Vantage. Experience building with large language models, AI agents or automation tools. Basic web front-end skills for simple dashboards and forms. Experience in an Army or joint operations center, or with COP and mission-command systems. Familiarity with Kubernetes and graph databases, such as Neo4j. Prior Army service or Army staff support. Working Relationships: Reports to: ATL, for employment. Takes day-to-day direction from: EdgeRunner AI's program manager, under the subcontract. Works with: USAWHC JOC staff and the command's security, network and information management staff. Gets support from: EdgeRunner AI's engineers, remotely. They build the heavier software features, so the engineer can concentrate on installation, security and users. Work Authorization/Security Clearance: Must be able to obtain and maintain TS/SCI Clearance eligibility. Supervisory Responsibility: None Work Environment: This job operates in a professional classroom and office environment. This role routinely uses standard office equipment. Physical Demands: Stand, bend, and stoop for long periods of time while delivering training. Be able to maneuver in and out of strategic and tactical equipment, and capable of lifting and moving electronic equipment in excess of 40lbs in and out of classrooms and labs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:00 p.m. Workdays do not include working or conducting business on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed closings. In the event range training is required for early/late/weekend instruction or range operations, the anticipated hours shall be shifted from the weekday work. Travel: No travel is expected for this position. AAP/EEO Statement: ATL provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Veterans with expertise in these areas are highly encouraged to apply. Benefits: Health benefits to include medical and dental Paid Personal and Vacation Paid Holidays 401(k) Retirement Plan Apply online at and click on Careers.
11/12/2026
Full time
Job Description Job Description Job Title: On-Site AI Systems Engineer Purpose: The engineer is EdgeRunner AI's single point of contact on site at USAWHC. The role has three parts: 1. Install and administer EdgeRunner AI's local AI software: WarClaw, an agent platform, and the EdgeRunner AI Runtime with its language models. 2. Lead security and authorization coordination for each network the software runs on: NIPR first, then SIPR and JWICS if the command extends the work. 3. Work with JOC staff to find the data work worth automating, then build and refine the agents and simple web views that do it. EdgeRunner AI trains the engineer before the start date and provides engineering reach-back throughout. How the software is installed: EdgeRunner AI software runs as a signed container, which EdgeRunner AI recommends, or as a native install directly on a server or workstation operating system. The site survey informs the choice. The command's information system security manager (ISSM) and information management officer (IMO) decide which form is approved, and on which host. The engineer installs and maintains whichever form they approve, and adapts if the command changes its decision for a later network. Duties: Install and administer Install, configure and maintain the software on the host the command provides: a server or select workstations with a GPU. Hold privileged (administrator) access on that host, and keep it patched, hardened to the applicable STIGs, and running. Manage accounts, backups, logs and software updates under the command's change rules. Security and authorization: the single point of contact In the first two weeks, lead a site survey of NIPR, SIPR and JWICS with the command's security and network staff. Map candidate hosts, container platforms, data paths and approval steps, and help EdgeRunner AI write the installation plan the ISSO reviews. Coordinate with the security staff who govern each installation, as the command directs: the ISSM and information system security officers, for the Risk Management Framework package and the interim authority to test (IATT); the IMO and the Fort Bragg Network Enterprise Center, for network connection and hosting approvals the G-2 security manager, for SIPR access and classified handling; the Special Security Officer, for SCI access, SCIF access and JWICS installation. Run vulnerability and compliance scans, such as ACAS and SCAP, apply fixes, and supply evidence for the authorization package. Support package entry in eMASS where the command uses it. Track the authorization status of each network and report blockers early to EdgeRunner AI's program manager. Follow the command's rules for privileged users, removable media and data transfer between networks. Work with users Work directly with JOC staff, including the command's project points of contact, to learn their workflows, the data they need, and where routine data work slows them down. Turn what users ask for into written use cases and simple mock-ups of the agents and web views, and confirm them with users before building. Use WarClaw to build, test and deploy agents and pipelines from approved data sources. Prepare datasets, map layers and views that staff load into the COP in Maven. Gather user feedback and refine what was built. Train and hand off Train operators and administrators. Keep the runbook current, and help prepare the handoff package so USAWHC can run the system after the pilot. Report Report progress, issues and pilot measures, such as staff hours saved and views delivered, to EdgeRunner AI's program manager. Classified networks (if the command extends the work) Install and support the software on SIPR and JWICS once each network authorizes it and the required clearances, access approvals and DD Form 254 are in place. Other Duties: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: Required: Active TS/SCI clearance, and eligibility for the SCI access and indoctrination the command requires. DoD 8140 qualification for privileged access in a system administrator work role, at the proficiency level the command's ISSM sets. At minimum, CompTIA Security+ CE or an equivalent certification. The engineer must also be able to sign the Army privileged access agreement and complete required training before 1 December 2026. Any operating system or computing environment certification the command requires for administrators of the host platform. For example, Red Hat Certified System Administrator or the Microsoft equivalent. At least five years in systems engineering or administration, including: Linux and Windows server administration; both container and native software installs; NVIDIA GPU drivers and CUDA. Experience supporting software through Risk Management Framework authorization on DoD networks: STIG compliance, ACAS or SCAP scanning, and authorization evidence. Experience gathering requirements from operational users and turning them into working tools. Ability to work directly with military staff and explain technical work in plain terms. Preferred CISSP, CompTIA CASP+ or an equivalent advanced certification. Experience with installations on SIPR or JWICS, including work with a Special Security Officer. Experience with Palantir Foundry, Maven Smart System or Army Vantage. Experience building with large language models, AI agents or automation tools. Basic web front-end skills for simple dashboards and forms. Experience in an Army or joint operations center, or with COP and mission-command systems. Familiarity with Kubernetes and graph databases, such as Neo4j. Prior Army service or Army staff support. Working Relationships: Reports to: ATL, for employment. Takes day-to-day direction from: EdgeRunner AI's program manager, under the subcontract. Works with: USAWHC JOC staff and the command's security, network and information management staff. Gets support from: EdgeRunner AI's engineers, remotely. They build the heavier software features, so the engineer can concentrate on installation, security and users. Work Authorization/Security Clearance: Must be able to obtain and maintain TS/SCI Clearance eligibility. Supervisory Responsibility: None Work Environment: This job operates in a professional classroom and office environment. This role routinely uses standard office equipment. Physical Demands: Stand, bend, and stoop for long periods of time while delivering training. Be able to maneuver in and out of strategic and tactical equipment, and capable of lifting and moving electronic equipment in excess of 40lbs in and out of classrooms and labs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:00 p.m. Workdays do not include working or conducting business on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed closings. In the event range training is required for early/late/weekend instruction or range operations, the anticipated hours shall be shifted from the weekday work. Travel: No travel is expected for this position. AAP/EEO Statement: ATL provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Veterans with expertise in these areas are highly encouraged to apply. Benefits: Health benefits to include medical and dental Paid Personal and Vacation Paid Holidays 401(k) Retirement Plan Apply online at and click on Careers.
Job Description Job Description Position Function: Designs, implements, administers, and supports the Bank's enterprise server and application platforms, with primary responsibility for operating systems, application hosting, middleware, identity, endpoint management, Microsoft 365 administration, certificates, and related enterprise services. The role is oriented toward systems and application engineering rather than ownership of physical infrastructure, which is primarily delivered through infrastructure-as-a-service providers. Serves as a senior technical subject matter expert and escalation point for complex server, application, authentication, certificate, deployment, performance, and integration issues. Leads technical design and implementation for new or upgraded systems, application platforms, and enterprise services; develops repeatable deployment and administration standards; and ensures solutions are secure, resilient, supportable, monitored, and well documented. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Voyaging Spirit and Positively Ohana; Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Primary Accountabilities: Server and Operating System Engineering and Administration Designs, builds, configures, upgrades, patches, hardens, and administers Windows Server and, where applicable, Linux server operating systems supporting enterprise applications and services. Administers core Windows services including Active Directory, Group Policy, DNS, DHCP, service accounts, scheduled tasks, file services, and related authentication and authorization dependencies. Plans server and operating-system lifecycle activities including capacity requirements, version upgrades, migrations, decommissioning, technical standards, and production implementation plans. Performs advanced troubleshooting of server availability, performance, authentication, operating-system, service, and dependency issues and leads root-cause analysis for recurring or high-impact problems. Coordinates with infrastructure-as-a-service providers for compute, storage, backup, virtualization, and data-center services and validates that delivered infrastructure meets application and operational requirements. Application Platform, Deployment and Certificate Administration Designs, implements, configures, and administers application hosting and middleware platforms such as Microsoft IIS, web/application servers, Windows services, Java/JBoss/WildFly or comparable runtimes, scheduled jobs, and supporting application components. Leads application and infrastructure-software deployments across development, test, disaster-recovery, and production environments, including prerequisite validation, configuration, release coordination, implementation, rollback, and post-deployment verification. Administers enterprise certificates and TLS dependencies, including certificate requests, renewals, installation, bindings, trust chains, keystores, expiration monitoring, and coordination with internal or external certificate authorities. Manages application service accounts, secrets, environment variables, configuration files, ports, dependencies, load-balancer requirements, and integration endpoints in accordance with security and change-management standards. Partners with application owners, vendors, developers, database teams, Security, and Network teams to diagnose complex application-platform and integration issues. Microsoft Endpoint, Identity and M365 Administration Administers Microsoft Intune for device configuration, compliance policies, application packaging and deployment, endpoint security settings, update rings, enrollment, and troubleshooting for managed Windows and mobile devices. Administers Microsoft Entra ID capabilities including users and groups, enterprise applications, SSO, conditional access, MFA, role-based access, application registrations, service principals, and hybrid identity integrations. Supports the Microsoft 365 administration suite, including tenant-level configuration and administration of Exchange Online, Teams, SharePoint/OneDrive, licensing, security settings, and service-health troubleshooting as assigned. Develops and maintains standardized endpoint, identity, and productivity-service configurations that support secure access, operational consistency, and user productivity. Provides senior escalation support for complex endpoint, identity, authentication, Microsoft 365, and application-access issues. Technical Design, Automation and Operational Excellence Produces technical designs, implementation plans, architecture diagrams, configuration standards, runbooks, test plans, rollback procedures, and operational handoff documentation for assigned systems and applications. Uses PowerShell and other scripting or automation tools to standardize server provisioning, application deployment, certificate management, health checks, configuration, reporting, patching, and recurring administrative tasks. Participates in incident, problem, change, vulnerability, business-continuity, and disaster-recovery processes; supports monitoring, logging, alerting, recovery testing, and audit evidence for assigned platforms. Provides limited network administration and troubleshooting needed to support systems and applications, including DNS, DHCP, routing/connectivity concepts, firewall and port requirements, load balancers, and vendor coordination; escalates advanced network engineering to the appropriate team or provider. Mentors systems administrators and engineers, reviews technical work, and establishes repeatable engineering and administration practices. Minimum Qualifications: Education: Bachelor's degree from an accredited 4-year university, preferably in a related field required. Experience: 7+ years of experience of progressive systems administration or systems engineering experience supporting production enterprise server and application environments required. 5+ years of hands- on experience with Windows Server, Active Directory, application hosting/middleware, application deployment, certificates/TLS, patching, monitoring, and advanced production troubleshooting required. 3+ years of hands-on administration experience of Microsoft Intune, Microsoft Entra ID, and Microsoft 365 services in an enterprise environment preferred. Related experience with IIS, Java/JBoss/WildFly or comparable middleware, PowerShell automation, application integrations, load balancers, Linux, SQL/database connectivity, outsourced infrastructure providers, and regulated or highly available environments preferred. Licenses/Certifications: Microsoft role-based certification such as Windows Server Hybrid Administrator, Endpoint Administrator, Identity and Access Administrator, or Microsoft 365 Administrator preferred. ITIL Foundation or comparable IT service-management certification preferred. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
11/12/2026
Full time
Job Description Job Description Position Function: Designs, implements, administers, and supports the Bank's enterprise server and application platforms, with primary responsibility for operating systems, application hosting, middleware, identity, endpoint management, Microsoft 365 administration, certificates, and related enterprise services. The role is oriented toward systems and application engineering rather than ownership of physical infrastructure, which is primarily delivered through infrastructure-as-a-service providers. Serves as a senior technical subject matter expert and escalation point for complex server, application, authentication, certificate, deployment, performance, and integration issues. Leads technical design and implementation for new or upgraded systems, application platforms, and enterprise services; develops repeatable deployment and administration standards; and ensures solutions are secure, resilient, supportable, monitored, and well documented. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Voyaging Spirit and Positively Ohana; Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Primary Accountabilities: Server and Operating System Engineering and Administration Designs, builds, configures, upgrades, patches, hardens, and administers Windows Server and, where applicable, Linux server operating systems supporting enterprise applications and services. Administers core Windows services including Active Directory, Group Policy, DNS, DHCP, service accounts, scheduled tasks, file services, and related authentication and authorization dependencies. Plans server and operating-system lifecycle activities including capacity requirements, version upgrades, migrations, decommissioning, technical standards, and production implementation plans. Performs advanced troubleshooting of server availability, performance, authentication, operating-system, service, and dependency issues and leads root-cause analysis for recurring or high-impact problems. Coordinates with infrastructure-as-a-service providers for compute, storage, backup, virtualization, and data-center services and validates that delivered infrastructure meets application and operational requirements. Application Platform, Deployment and Certificate Administration Designs, implements, configures, and administers application hosting and middleware platforms such as Microsoft IIS, web/application servers, Windows services, Java/JBoss/WildFly or comparable runtimes, scheduled jobs, and supporting application components. Leads application and infrastructure-software deployments across development, test, disaster-recovery, and production environments, including prerequisite validation, configuration, release coordination, implementation, rollback, and post-deployment verification. Administers enterprise certificates and TLS dependencies, including certificate requests, renewals, installation, bindings, trust chains, keystores, expiration monitoring, and coordination with internal or external certificate authorities. Manages application service accounts, secrets, environment variables, configuration files, ports, dependencies, load-balancer requirements, and integration endpoints in accordance with security and change-management standards. Partners with application owners, vendors, developers, database teams, Security, and Network teams to diagnose complex application-platform and integration issues. Microsoft Endpoint, Identity and M365 Administration Administers Microsoft Intune for device configuration, compliance policies, application packaging and deployment, endpoint security settings, update rings, enrollment, and troubleshooting for managed Windows and mobile devices. Administers Microsoft Entra ID capabilities including users and groups, enterprise applications, SSO, conditional access, MFA, role-based access, application registrations, service principals, and hybrid identity integrations. Supports the Microsoft 365 administration suite, including tenant-level configuration and administration of Exchange Online, Teams, SharePoint/OneDrive, licensing, security settings, and service-health troubleshooting as assigned. Develops and maintains standardized endpoint, identity, and productivity-service configurations that support secure access, operational consistency, and user productivity. Provides senior escalation support for complex endpoint, identity, authentication, Microsoft 365, and application-access issues. Technical Design, Automation and Operational Excellence Produces technical designs, implementation plans, architecture diagrams, configuration standards, runbooks, test plans, rollback procedures, and operational handoff documentation for assigned systems and applications. Uses PowerShell and other scripting or automation tools to standardize server provisioning, application deployment, certificate management, health checks, configuration, reporting, patching, and recurring administrative tasks. Participates in incident, problem, change, vulnerability, business-continuity, and disaster-recovery processes; supports monitoring, logging, alerting, recovery testing, and audit evidence for assigned platforms. Provides limited network administration and troubleshooting needed to support systems and applications, including DNS, DHCP, routing/connectivity concepts, firewall and port requirements, load balancers, and vendor coordination; escalates advanced network engineering to the appropriate team or provider. Mentors systems administrators and engineers, reviews technical work, and establishes repeatable engineering and administration practices. Minimum Qualifications: Education: Bachelor's degree from an accredited 4-year university, preferably in a related field required. Experience: 7+ years of experience of progressive systems administration or systems engineering experience supporting production enterprise server and application environments required. 5+ years of hands- on experience with Windows Server, Active Directory, application hosting/middleware, application deployment, certificates/TLS, patching, monitoring, and advanced production troubleshooting required. 3+ years of hands-on administration experience of Microsoft Intune, Microsoft Entra ID, and Microsoft 365 services in an enterprise environment preferred. Related experience with IIS, Java/JBoss/WildFly or comparable middleware, PowerShell automation, application integrations, load balancers, Linux, SQL/database connectivity, outsourced infrastructure providers, and regulated or highly available environments preferred. Licenses/Certifications: Microsoft role-based certification such as Windows Server Hybrid Administrator, Endpoint Administrator, Identity and Access Administrator, or Microsoft 365 Administrator preferred. ITIL Foundation or comparable IT service-management certification preferred. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Job Description Job Description Job Description: DevOps ServiceNow Quality Assurance Remote/Atlanta,GA Rate:$40-$42/hr on W2 BGV must be cleared to start ServiceNow platform DevOps Automated Test Framework Jira JavaScript DevOps ServiceNow Quality Assurance Position Summary The ServiceNow Quality Assurance Analyst ensures the reliability, performance, and functionalaccuracy of ServiceNow platform solutions across all stages of the development lifecycle.Embedded within a DevOps team, this role bridges manual testing expertise with automatedtesting capabilities, helping the team deliver high-quality releases at speed. The QA Analystworks closely with developers, administrators, and business stakeholders to define teststrategies, execute test plans, and uphold quality standards. Key Responsibilities Develop, maintain, and execute comprehensive test strategies, test plans, test cases, andtest scripts for ServiceNow configurations, customizations, and integrations. Build and maintain automated test suites using ServiceNow Automated Test Framework(ATF), covering UI flows, business rules, integrations, and regression scenarios. Validate functional requirements against delivered solutions, identifying defects andworking with development teams to drive resolution. Perform functional, regression, integration, performance, and user acceptance testing(UAT) across ITSM, ITOM, HRSD, CSM, and other ServiceNow modules. Integrate ATF test suites into CI/CD pipelines to enforce quality gates before code promotesto production. Review Update Set contents, Flow Designer flows, and script changes for testability,completeness, and adherence to standards. Manage defects through the full lifecycle using Jira, Azure DevOps, or the ServiceNowplatform itself; provide clear, reproducible defect documentation. Collaborate with the ServiceNow Database Developer and platform administrators tovalidate data migrations, transforms, and import sets. Contribute to platform upgrade and patch validation efforts; execute upgrade readinesstesting plans. Produce QA metrics, dashboards, and release readiness reports for stakeholders. Participate in Agile/Scrum ceremonies, contributing quality perspective to sprint planningand retrospectives. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (orequivalent experience). 3 years of QA experience, with at least 2 years focused on ServiceNow platform testing. Hands-on experience with ServiceNow ATF (Automated Test Framework). Solid understanding of ITIL service management processes and ServiceNow ITSM modulebehavior. Familiarity with CI/CD pipelines and DevOps practices. Experience with defect tracking tools (Jira, Azure DevOps, or similar). Working knowledge of JavaScript sufficient to read and assess ServiceNow scripts. Preferred Qualifications ServiceNow Certified System Administrator (CSA) or Certified Application Developer(CAD). Experience with API testing tools (Postman, REST Assured, or similar) for validatingServiceNow integrations. Familiarity with performance testing tools and load testing concepts. ITIL v4 Foundation certification. Experience with test management platforms (TestRail, Zephyr, qTest). Competencies Meticulous attention to detail with a quality-first mindset. Strong analytical thinking with the ability to identify edge cases and failure scenarios. Clear written and verbal communication skills for defect documentation and stakeholderreporting. Collaborative team player capable of influencing quality practices without direct authority. Comfortable operating in fast-paced, iterative release cycles. This role requires active participation in platform upgrade cycles, scheduled maintenancewindows, and release Years of Experience: 13.00 Years of Experience
11/12/2026
Full time
Job Description Job Description Job Description: DevOps ServiceNow Quality Assurance Remote/Atlanta,GA Rate:$40-$42/hr on W2 BGV must be cleared to start ServiceNow platform DevOps Automated Test Framework Jira JavaScript DevOps ServiceNow Quality Assurance Position Summary The ServiceNow Quality Assurance Analyst ensures the reliability, performance, and functionalaccuracy of ServiceNow platform solutions across all stages of the development lifecycle.Embedded within a DevOps team, this role bridges manual testing expertise with automatedtesting capabilities, helping the team deliver high-quality releases at speed. The QA Analystworks closely with developers, administrators, and business stakeholders to define teststrategies, execute test plans, and uphold quality standards. Key Responsibilities Develop, maintain, and execute comprehensive test strategies, test plans, test cases, andtest scripts for ServiceNow configurations, customizations, and integrations. Build and maintain automated test suites using ServiceNow Automated Test Framework(ATF), covering UI flows, business rules, integrations, and regression scenarios. Validate functional requirements against delivered solutions, identifying defects andworking with development teams to drive resolution. Perform functional, regression, integration, performance, and user acceptance testing(UAT) across ITSM, ITOM, HRSD, CSM, and other ServiceNow modules. Integrate ATF test suites into CI/CD pipelines to enforce quality gates before code promotesto production. Review Update Set contents, Flow Designer flows, and script changes for testability,completeness, and adherence to standards. Manage defects through the full lifecycle using Jira, Azure DevOps, or the ServiceNowplatform itself; provide clear, reproducible defect documentation. Collaborate with the ServiceNow Database Developer and platform administrators tovalidate data migrations, transforms, and import sets. Contribute to platform upgrade and patch validation efforts; execute upgrade readinesstesting plans. Produce QA metrics, dashboards, and release readiness reports for stakeholders. Participate in Agile/Scrum ceremonies, contributing quality perspective to sprint planningand retrospectives. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (orequivalent experience). 3 years of QA experience, with at least 2 years focused on ServiceNow platform testing. Hands-on experience with ServiceNow ATF (Automated Test Framework). Solid understanding of ITIL service management processes and ServiceNow ITSM modulebehavior. Familiarity with CI/CD pipelines and DevOps practices. Experience with defect tracking tools (Jira, Azure DevOps, or similar). Working knowledge of JavaScript sufficient to read and assess ServiceNow scripts. Preferred Qualifications ServiceNow Certified System Administrator (CSA) or Certified Application Developer(CAD). Experience with API testing tools (Postman, REST Assured, or similar) for validatingServiceNow integrations. Familiarity with performance testing tools and load testing concepts. ITIL v4 Foundation certification. Experience with test management platforms (TestRail, Zephyr, qTest). Competencies Meticulous attention to detail with a quality-first mindset. Strong analytical thinking with the ability to identify edge cases and failure scenarios. Clear written and verbal communication skills for defect documentation and stakeholderreporting. Collaborative team player capable of influencing quality practices without direct authority. Comfortable operating in fast-paced, iterative release cycles. This role requires active participation in platform upgrade cycles, scheduled maintenancewindows, and release Years of Experience: 13.00 Years of Experience
Job Description Job Description Positionn Summary: Reporting to the Continuous Improvement Manager in Production Engineering, the Global Engineering Systems Administrator serves as Engineering's functional administrator, platform owner, and technical subject matter expert for G&W Electric's mechanical and electrical design platforms, including Creo Parametric, EPLAN, related visualization tools, and associated integrations with Windchill and downstream business systems. The role works directly with engineers, designers, manufacturing users, and site representatives to understand needs, resolve functional issues, improve workflows, increase adoption, and ensure that engineering platforms deliver measurable value. The position owns Engineering-side application administration, configuration, functional testing, user enablement, engineering standards, application usage, and continuous improvement, and partners with IT and other enterprise support functions where infrastructure, security, deployment, integration, licensing, vendor governance, or technology lifecycle support is required. Primary/Essential Responsibilities: Serve as Engineering's functional administrator, platform owner, and technical subject matter expert for Creo Parametric, EPLAN Electric P8, EPLAN Pro Panel, and applicable visualization tools, with accountability for functional performance, usability, adoption, and measurable Engineering value. Establish and maintain regular engagement with engineers, designers, manufacturing users, and site liaisons to identify needs, gather feedback, resolve functional issues, prioritize improvements, communicate changes, and evaluate user satisfaction and adoption; translate insights into platform enhancements, standard work, user guidance, and role-based training. Own Engineering functional requirements and business-process outcomes for interfaces between Creo/EPLAN and Windchill, ERP, manufacturing applications, and related Engineering systems. Lead functional testing, troubleshooting, data validation, and user acceptance, coordinating with IT, PLM administration, and other responsible technical teams for integration architecture, development, monitoring, and production support. Define and maintain Engineering application configuration standards, templates, libraries, functional settings, and requirements. Ensure that supported versions, deployment methods, access models, workstation specifications, and enterprise technology standards meet Engineering workflow, performance, usability, and business-continuity needs; coordinate implementation with the appropriate enterprise support teams. Lead technical workstreams and continuous-improvement initiatives related to engineering platforms; partner with an assigned project manager for schedules, organizational coordination, and change-management activities on major implementations. Own Engineering functional readiness for application upgrades and releases, including requirements, configuration validation, regression testing, user acceptance, communications, training, adoption support, and release readiness. Monitor software usage and license demand, provide forecasts and budget inputs, and coordinate enterprise deployment, infrastructure, security, licensing and commercial, and change-management activities with IT and other responsible support functions. Develop and maintain the Engineering systems functional roadmap based on user needs, business priorities, process performance, platform capabilities, standardization opportunities, adoption, technical risk, and lifecycle requirements. Align the roadmap with engineers, manufacturing stakeholders, site liaisons, PLM administration, IT, vendors, and leadership as appropriate. Administer Engineering-controlled library content, configuration, synchronization, naming conventions, and functional standards; partner with designated Engineering owners on approved content, design philosophy, engineering rules, and technical acceptance. Define user access and deployment requirements and coordinate implementation through established enterprise processes. Own the Engineering user experience for supported applications, including functional support, advanced application troubleshooting, workflow effectiveness, support responsiveness, training, adoption, and recurring-issue reduction. Lead functional incident resolution as the Engineering application SME and coordinate infrastructure, identity/access, network, database, cybersecurity, and integration support with the appropriate technical teams. Monitor and report user adoption, satisfaction, training effectiveness, support responsiveness, recurring functional issues, workflow efficiency, platform availability, performance, usage, capacity, backlog, and technical risk; use these measures to recommend priorities and demonstrate Engineering value. Represent Engineering in vendor discussions by defining user and technical requirements, establishing acceptance criteria, contributing to technical scopes of work, documenting and escalating issues, validating delivered solutions, and evaluating product capabilities, roadmaps, alternatives, and obsolescence risks. Coordinate contracts, commercial negotiations, and formal vendor governance through the responsible enterprise functions. Maintain configuration records, validation evidence, support procedures, known-issue documentation, recovery plans, administrator playbooks, and training materials; establish cross-training and backup coverage for critical functions. Support global adoption through designated site liaisons, planned communications, and time-zone-aware support coverage; track regional adoption, deviations, system performance, and support needs. This is an Engineering systems administration and platform-ownership role accountable for Engineering application configuration, functional administration, user experience, requirements, testing, support, enablement, adoption, and continuous improvement. Partner closely with IT, which retains responsibility for enterprise technology governance and services supporting Engineering applications, including architecture, infrastructure, cybersecurity, identity/access, integrations, software deployment, change management, licensing, contracts, vendor governance, and technology lifecycle management. Required Qualifications: Bachelor's degree in Engineering, Computer Science, Information Systems, Manufacturing Technology, or a related technical discipline, or equivalent relevant experience. Five or more years of progressively responsible experience administering enterprise CAD, ECAD, PLM-connected, or other engineering software in a manufacturing or engineering environment. Experience supporting global or multi-site engineering platforms, deployments, users, and standardized configurations. Experience with enterprise application configuration, deployment, testing, validation, upgrades, enhancements, release management, and incident resolution. Working knowledge of 3D modeling, electrical design, CAD data, product structures, parts libraries, revision control, BOM outputs, and engineering release processes. Proficiency with standard business-productivity and collaboration tools. Working knowledge of Windows-based enterprise applications and their client, server, database, access, and deployment dependencies sufficient to define Engineering needs and collaborate effectively with responsible technical support teams. Demonstrated ability to engage technical users, understand workflow and usability needs, translate feedback into sustainable requirements and prioritized improvements, and collaborate across Engineering, Manufacturing, PLM administration, IT, vendors, and other stakeholders. Ability to facilitate technical decisions, document options and tradeoffs, escalate risk, and present recommendations to technical teams and senior leadership. Excellent written and verbal communication, facilitation, coaching, and training skills, with demonstrated ability to communicate changes, support users, and drive sustained adoption across technical and nontechnical audiences. Demonstrated technical workstream leadership, prioritization, participation in vendor technical engagements, risk management, and cross-functional execution skills. Direct experience with Creo Parametric or a comparable MCAD platform and EPLAN or a comparable ECAD platform. Experience creating system documentation, administrator procedures, training content, and backup support capability. Preferred Qualifications: Experience with Windchill or another PLM-connected CAD environment, JD Edwards or another ERP platform, design-automation software, and manufacturing-system integrations. Technical leadership or platform ownership experience in a global engineering environment. Experience with PowerShell, scripting, APIs, automation, Power Apps, Power Automate, or comparable low-code tools. SQL or database concepts and troubleshooting experience. Experience defining user and technical requirements, forecasting license demand, evaluating solutions, establishing acceptance criteria, and providing technical input for vendor scopes of work. Working knowledge of cybersecurity, access control, business continuity, and disaster-recovery considerations for Engineering applications. Relevant EPLAN, PTC/PLM, Agile, PMP, Lean, or change-management certifications. What we offer you: Typical pay is $101,733 - 114,577 annually. Please note the pay information shown above is a general guideline . click apply for full job details
11/12/2026
Full time
Job Description Job Description Positionn Summary: Reporting to the Continuous Improvement Manager in Production Engineering, the Global Engineering Systems Administrator serves as Engineering's functional administrator, platform owner, and technical subject matter expert for G&W Electric's mechanical and electrical design platforms, including Creo Parametric, EPLAN, related visualization tools, and associated integrations with Windchill and downstream business systems. The role works directly with engineers, designers, manufacturing users, and site representatives to understand needs, resolve functional issues, improve workflows, increase adoption, and ensure that engineering platforms deliver measurable value. The position owns Engineering-side application administration, configuration, functional testing, user enablement, engineering standards, application usage, and continuous improvement, and partners with IT and other enterprise support functions where infrastructure, security, deployment, integration, licensing, vendor governance, or technology lifecycle support is required. Primary/Essential Responsibilities: Serve as Engineering's functional administrator, platform owner, and technical subject matter expert for Creo Parametric, EPLAN Electric P8, EPLAN Pro Panel, and applicable visualization tools, with accountability for functional performance, usability, adoption, and measurable Engineering value. Establish and maintain regular engagement with engineers, designers, manufacturing users, and site liaisons to identify needs, gather feedback, resolve functional issues, prioritize improvements, communicate changes, and evaluate user satisfaction and adoption; translate insights into platform enhancements, standard work, user guidance, and role-based training. Own Engineering functional requirements and business-process outcomes for interfaces between Creo/EPLAN and Windchill, ERP, manufacturing applications, and related Engineering systems. Lead functional testing, troubleshooting, data validation, and user acceptance, coordinating with IT, PLM administration, and other responsible technical teams for integration architecture, development, monitoring, and production support. Define and maintain Engineering application configuration standards, templates, libraries, functional settings, and requirements. Ensure that supported versions, deployment methods, access models, workstation specifications, and enterprise technology standards meet Engineering workflow, performance, usability, and business-continuity needs; coordinate implementation with the appropriate enterprise support teams. Lead technical workstreams and continuous-improvement initiatives related to engineering platforms; partner with an assigned project manager for schedules, organizational coordination, and change-management activities on major implementations. Own Engineering functional readiness for application upgrades and releases, including requirements, configuration validation, regression testing, user acceptance, communications, training, adoption support, and release readiness. Monitor software usage and license demand, provide forecasts and budget inputs, and coordinate enterprise deployment, infrastructure, security, licensing and commercial, and change-management activities with IT and other responsible support functions. Develop and maintain the Engineering systems functional roadmap based on user needs, business priorities, process performance, platform capabilities, standardization opportunities, adoption, technical risk, and lifecycle requirements. Align the roadmap with engineers, manufacturing stakeholders, site liaisons, PLM administration, IT, vendors, and leadership as appropriate. Administer Engineering-controlled library content, configuration, synchronization, naming conventions, and functional standards; partner with designated Engineering owners on approved content, design philosophy, engineering rules, and technical acceptance. Define user access and deployment requirements and coordinate implementation through established enterprise processes. Own the Engineering user experience for supported applications, including functional support, advanced application troubleshooting, workflow effectiveness, support responsiveness, training, adoption, and recurring-issue reduction. Lead functional incident resolution as the Engineering application SME and coordinate infrastructure, identity/access, network, database, cybersecurity, and integration support with the appropriate technical teams. Monitor and report user adoption, satisfaction, training effectiveness, support responsiveness, recurring functional issues, workflow efficiency, platform availability, performance, usage, capacity, backlog, and technical risk; use these measures to recommend priorities and demonstrate Engineering value. Represent Engineering in vendor discussions by defining user and technical requirements, establishing acceptance criteria, contributing to technical scopes of work, documenting and escalating issues, validating delivered solutions, and evaluating product capabilities, roadmaps, alternatives, and obsolescence risks. Coordinate contracts, commercial negotiations, and formal vendor governance through the responsible enterprise functions. Maintain configuration records, validation evidence, support procedures, known-issue documentation, recovery plans, administrator playbooks, and training materials; establish cross-training and backup coverage for critical functions. Support global adoption through designated site liaisons, planned communications, and time-zone-aware support coverage; track regional adoption, deviations, system performance, and support needs. This is an Engineering systems administration and platform-ownership role accountable for Engineering application configuration, functional administration, user experience, requirements, testing, support, enablement, adoption, and continuous improvement. Partner closely with IT, which retains responsibility for enterprise technology governance and services supporting Engineering applications, including architecture, infrastructure, cybersecurity, identity/access, integrations, software deployment, change management, licensing, contracts, vendor governance, and technology lifecycle management. Required Qualifications: Bachelor's degree in Engineering, Computer Science, Information Systems, Manufacturing Technology, or a related technical discipline, or equivalent relevant experience. Five or more years of progressively responsible experience administering enterprise CAD, ECAD, PLM-connected, or other engineering software in a manufacturing or engineering environment. Experience supporting global or multi-site engineering platforms, deployments, users, and standardized configurations. Experience with enterprise application configuration, deployment, testing, validation, upgrades, enhancements, release management, and incident resolution. Working knowledge of 3D modeling, electrical design, CAD data, product structures, parts libraries, revision control, BOM outputs, and engineering release processes. Proficiency with standard business-productivity and collaboration tools. Working knowledge of Windows-based enterprise applications and their client, server, database, access, and deployment dependencies sufficient to define Engineering needs and collaborate effectively with responsible technical support teams. Demonstrated ability to engage technical users, understand workflow and usability needs, translate feedback into sustainable requirements and prioritized improvements, and collaborate across Engineering, Manufacturing, PLM administration, IT, vendors, and other stakeholders. Ability to facilitate technical decisions, document options and tradeoffs, escalate risk, and present recommendations to technical teams and senior leadership. Excellent written and verbal communication, facilitation, coaching, and training skills, with demonstrated ability to communicate changes, support users, and drive sustained adoption across technical and nontechnical audiences. Demonstrated technical workstream leadership, prioritization, participation in vendor technical engagements, risk management, and cross-functional execution skills. Direct experience with Creo Parametric or a comparable MCAD platform and EPLAN or a comparable ECAD platform. Experience creating system documentation, administrator procedures, training content, and backup support capability. Preferred Qualifications: Experience with Windchill or another PLM-connected CAD environment, JD Edwards or another ERP platform, design-automation software, and manufacturing-system integrations. Technical leadership or platform ownership experience in a global engineering environment. Experience with PowerShell, scripting, APIs, automation, Power Apps, Power Automate, or comparable low-code tools. SQL or database concepts and troubleshooting experience. Experience defining user and technical requirements, forecasting license demand, evaluating solutions, establishing acceptance criteria, and providing technical input for vendor scopes of work. Working knowledge of cybersecurity, access control, business continuity, and disaster-recovery considerations for Engineering applications. Relevant EPLAN, PTC/PLM, Agile, PMP, Lean, or change-management certifications. What we offer you: Typical pay is $101,733 - 114,577 annually. Please note the pay information shown above is a general guideline . click apply for full job details
Job Description Job Description About Us: At Austin Capital Bank, we create financial products and services that do good by enhancing our customers' financial well-being. Our commitment to creating meaningful user experiences drives everything we do, and we're rapidly growing while keeping that start-up spirit alive. Austin Capital Bank is one of the fastest-growing companies in the nation, receiving recognition on the Inc. 5000 five years in a row. Austin Business Journal also recognized Austin Capital Bank on its Fast 50 list for the fastest-growing companies in Central Texas. We ranked in companies with over $10 million per year in revenue. We think and act like an entrepreneurially driven start-up BUT one that is profitable-the best of all worlds. Using our bank as a platform, we're growing quickly and expanding into new digital markets and product categories at a rapid pace. With all this opportunity and growth, we need exceptional individuals to join our team and enable our vision. Why You'll Love Working Here: 100% Employer-paid Medical, Dental, & Vision Insurance - Full coverage for employee-only plans, with affordable options to add your family. Generous Paid Time Off (PTO) - Start with 16 days per year and grow to 30 days as your tenure increases. Paid Holidays - 11+ paid holidays in a year so you can enjoy your time off. 401(k) with 4% Employer Match - Build your future with company-matched retirement savings. Monthly Chair Massages - Relax and recharge on us. Consistent Schedules & Work-Life Balance - No evenings, weekends, or weird hours-just the work-life balance of a normal human. Opportunities to Grow - Career development, tuition assistance, and the ability to explore roles across the bank. A Team That Feels Like a Team - Supportive coworkers, positive environment, and leadership that actually listens. Our Core Values: We are nice folks, but unapologetically fierce competitors in the marketplace who work as a team. Every member of our team embodies our core values. We work, hire, fire, and promote by these values. Take Initiative - A bias to action No Big Egos - Self-confidence with humility Honesty - Respectful and direct forthright communication Wicked Smart - Intellectually and emotionally self-aware If you're someone who is always ready to take initiative and isn't afraid to roll up their sleeves, you'll fit right in. We're big on humility here, cherishing honesty, and embracing emotional intelligence and self-awareness. At Austin Capital Bank, we're all about amplifying teamwork and basking in shared victories. About The Role Senior infrastructure engineering role serving as one of the Bank's primary engineering resources. Responsible for cloud platforms, infrastructure, identity, security, virtualization, backup and recovery, networking, and endpoint technologies supporting a mixed Windows and macOS environment. What You'll Do Infrastructure Engineering Design, implement, administer, and support enterprise infrastructure supporting critical banking operations Share ownership of Microsoft 365, Microsoft Azure, Active Directory, Microsoft Entra ID, Windows Server, virtualization platforms, storage systems, enterprise networking infrastructure, and disaster recovery solutions Administer and maintain VMware vSphere and Microsoft Hyper-V environments supporting production, test, and disaster recovery workloads Monitor infrastructure performance, availability, capacity, and reliability Perform advanced troubleshooting, root-cause analysis, and remediation of complex infrastructure, networking, server, virtualization, and cloud-related issues Develop infrastructure standards, operational procedures, and technical documentation Evaluate and implement technology improvements focused on scalability, resiliency, and operational efficiency Automate administrative processes and workflows using PowerShell and other automation technologies Participate in architecture reviews, modernization initiatives, and long-term technology planning Provide technical leadership during migrations, implementations, maintenance activities, and major incidents Cloud & Microsoft Platforms Administer Microsoft 365, Azure, Entra ID, Exchange Online, SharePoint Online, Teams, MFA, Conditional Access, and hybrid identity solutions Identity & Privileged Access Management Administer Microsoft Entra ID as the primary identity platform for SaaS applications and cloud services Configure and support SSO, MFA, Conditional Access, identity governance, and access review processes Manage SaaS integrations and lifecycle provisioning/deprovisioning Administer BeyondTrust Endpoint Privilege Management policies governing elevation, local administrator rights, and application control Support least-privilege access models and privileged access management initiatives Backup, Recovery & Business Continuity Administer and maintain Veeam Backup & Replication infrastructure supporting servers, virtual machines, and business-critical workloads Monitor backup success rates, retention policies, capacity utilization, and recovery objectives Participate in disaster recovery planning, testing, documentation, and recovery validation exercises Support audit requests related to backup controls, disaster recovery, and business continuity Endpoint Management Support Windows and macOS environments using Intune, Jamf Pro, NinjaOne, and Apple Business Manager What You Bring Required Qualifications 7+ years of systems or infrastructure engineering experience Strong experience with Microsoft 365, Azure, Entra ID, Active Directory, Windows Server, VMware vSphere, Hyper-V, Veeam Backup & Replication, and PowerShell. Experience supporting identity management, SSO, MFA, Conditional Access, and endpoint management platforms Experience supporting business continuity and disaster recovery initiatives Preferred Qualifications Experience with managing infrastructure in cloud environments Experience with enterprise networking - Cisco Meraki and Palo Alto Networks Experience with BeyondTrust Endpoint Privilege Management Experience with enterprise macOS administration via Jamf Pro Banking or regulated-industry experience Equal Opportunity Employer Austin Capital Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change at any time with or without notice. This is an in-office position at 3305 Steck Ave., Suite 275, Austin TX, 78757 Human Resources: Powered by JazzHR alFX5551sa
11/12/2026
Full time
Job Description Job Description About Us: At Austin Capital Bank, we create financial products and services that do good by enhancing our customers' financial well-being. Our commitment to creating meaningful user experiences drives everything we do, and we're rapidly growing while keeping that start-up spirit alive. Austin Capital Bank is one of the fastest-growing companies in the nation, receiving recognition on the Inc. 5000 five years in a row. Austin Business Journal also recognized Austin Capital Bank on its Fast 50 list for the fastest-growing companies in Central Texas. We ranked in companies with over $10 million per year in revenue. We think and act like an entrepreneurially driven start-up BUT one that is profitable-the best of all worlds. Using our bank as a platform, we're growing quickly and expanding into new digital markets and product categories at a rapid pace. With all this opportunity and growth, we need exceptional individuals to join our team and enable our vision. Why You'll Love Working Here: 100% Employer-paid Medical, Dental, & Vision Insurance - Full coverage for employee-only plans, with affordable options to add your family. Generous Paid Time Off (PTO) - Start with 16 days per year and grow to 30 days as your tenure increases. Paid Holidays - 11+ paid holidays in a year so you can enjoy your time off. 401(k) with 4% Employer Match - Build your future with company-matched retirement savings. Monthly Chair Massages - Relax and recharge on us. Consistent Schedules & Work-Life Balance - No evenings, weekends, or weird hours-just the work-life balance of a normal human. Opportunities to Grow - Career development, tuition assistance, and the ability to explore roles across the bank. A Team That Feels Like a Team - Supportive coworkers, positive environment, and leadership that actually listens. Our Core Values: We are nice folks, but unapologetically fierce competitors in the marketplace who work as a team. Every member of our team embodies our core values. We work, hire, fire, and promote by these values. Take Initiative - A bias to action No Big Egos - Self-confidence with humility Honesty - Respectful and direct forthright communication Wicked Smart - Intellectually and emotionally self-aware If you're someone who is always ready to take initiative and isn't afraid to roll up their sleeves, you'll fit right in. We're big on humility here, cherishing honesty, and embracing emotional intelligence and self-awareness. At Austin Capital Bank, we're all about amplifying teamwork and basking in shared victories. About The Role Senior infrastructure engineering role serving as one of the Bank's primary engineering resources. Responsible for cloud platforms, infrastructure, identity, security, virtualization, backup and recovery, networking, and endpoint technologies supporting a mixed Windows and macOS environment. What You'll Do Infrastructure Engineering Design, implement, administer, and support enterprise infrastructure supporting critical banking operations Share ownership of Microsoft 365, Microsoft Azure, Active Directory, Microsoft Entra ID, Windows Server, virtualization platforms, storage systems, enterprise networking infrastructure, and disaster recovery solutions Administer and maintain VMware vSphere and Microsoft Hyper-V environments supporting production, test, and disaster recovery workloads Monitor infrastructure performance, availability, capacity, and reliability Perform advanced troubleshooting, root-cause analysis, and remediation of complex infrastructure, networking, server, virtualization, and cloud-related issues Develop infrastructure standards, operational procedures, and technical documentation Evaluate and implement technology improvements focused on scalability, resiliency, and operational efficiency Automate administrative processes and workflows using PowerShell and other automation technologies Participate in architecture reviews, modernization initiatives, and long-term technology planning Provide technical leadership during migrations, implementations, maintenance activities, and major incidents Cloud & Microsoft Platforms Administer Microsoft 365, Azure, Entra ID, Exchange Online, SharePoint Online, Teams, MFA, Conditional Access, and hybrid identity solutions Identity & Privileged Access Management Administer Microsoft Entra ID as the primary identity platform for SaaS applications and cloud services Configure and support SSO, MFA, Conditional Access, identity governance, and access review processes Manage SaaS integrations and lifecycle provisioning/deprovisioning Administer BeyondTrust Endpoint Privilege Management policies governing elevation, local administrator rights, and application control Support least-privilege access models and privileged access management initiatives Backup, Recovery & Business Continuity Administer and maintain Veeam Backup & Replication infrastructure supporting servers, virtual machines, and business-critical workloads Monitor backup success rates, retention policies, capacity utilization, and recovery objectives Participate in disaster recovery planning, testing, documentation, and recovery validation exercises Support audit requests related to backup controls, disaster recovery, and business continuity Endpoint Management Support Windows and macOS environments using Intune, Jamf Pro, NinjaOne, and Apple Business Manager What You Bring Required Qualifications 7+ years of systems or infrastructure engineering experience Strong experience with Microsoft 365, Azure, Entra ID, Active Directory, Windows Server, VMware vSphere, Hyper-V, Veeam Backup & Replication, and PowerShell. Experience supporting identity management, SSO, MFA, Conditional Access, and endpoint management platforms Experience supporting business continuity and disaster recovery initiatives Preferred Qualifications Experience with managing infrastructure in cloud environments Experience with enterprise networking - Cisco Meraki and Palo Alto Networks Experience with BeyondTrust Endpoint Privilege Management Experience with enterprise macOS administration via Jamf Pro Banking or regulated-industry experience Equal Opportunity Employer Austin Capital Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change at any time with or without notice. This is an in-office position at 3305 Steck Ave., Suite 275, Austin TX, 78757 Human Resources: Powered by JazzHR alFX5551sa
Job Description Job Description Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Profit sharing Tuition assistance Vision insurance SarelaTech is seeking an experienced Senior Storage Engineer to design, implement, administer, and optimize enterprise storage platforms in Fort Belvoir, VA. This role is responsible for ensuring storage availability, performance, scalability, security, and operational resilience across production and non-production systems. The ideal candidate brings deep hands-on expertise in storage architecture, SAN/NAS administration, data protection, performance tuning, lifecycle management, and cross-functional infrastructure support. Candidates must demonstrate a high degree of problem-solving ability in a complex environment and be able to communicate effectively, both to the customer and to team members. Clearance: Current Top Secret/SCI clearance at time of consideration. Key Responsibilities: We are seeking a highly skilled Storage Engineer with demonstrated experience in designing, deploying, and managing enterprise storage environments. Candidate will be responsible for: Lead engineering, administration, and support of enterprise storage environments with primary focus on NetApp and Dell Unity platforms. Design and maintain highly available, scalable storage solutions for file, block, and hybrid workloads. Perform provisioning, configuration, upgrades, migrations, and decommissioning of storage systems. Manage and optimize storage environments, including aggregates, volumes, SVMs, snapshots, replication, quotas, tiering, and protocol configuration. Administer NetApp, Dell EMC, Hitachi storage arrays, including pools, LUNs, file systems, NAS servers, snapshots, replication, FAST VP/tiering, and host connectivity. Support SAN and NAS infrastructure, including Fibre Channel, iSCSI, NFS, and SMB/CIFS protocols. Ensure system compliance with DISA STIG and DoD security requirements by leading critical hardening efforts. Monitor storage health, capacity, utilization, and performance; identify trends and recommend remediation or expansion strategies. Troubleshoot storage, replication, latency, pathing, and connectivity issues across hosts, hypervisors, and network fabrics. Plan and execute data migration efforts between legacy and target storage platforms with minimal downtime. Implement and support business continuity and disaster recovery capabilities, including snapshot policies, replication, failover, and recovery testing. Provide mentorship and guidance to junior administrators and team members to foster a deeper understanding of storage technologies. Develop and maintain documentation related to storage architecture, processes, and procedures. Evaluate and recommend emerging storage solutions to continuously optimize system performance and efficiency. Support projects to enhance the security, efficiency, or capability of the storage environment. Work with vendors and third-party providers for troubleshooting and issue resolution. Required Qualifications: Bachelor's degree with 8 - 12 years of prior relevant experience or master's degree with 6 - 10 years of prior relevant experience. Additional technical experience may be considered in lieu of degree. Current Top Secret/SCI clearance at time of consideration. Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP) at time of consideration. Advanced knowledge of storage systems architecture, lifecycle engineering, and infrastructure modernization principles. Demonstrated experience with NetApp, Dell EMC, Hitachi, VMware vSAN and other storage technologies. Strong working knowledge of enterprise computing environments (physical, virtual, hybrid) and server virtualization platforms (e.g., VMware). Working knowledge of virtualization such as VMware vSphere and backup technologies such as NetBackup, Commvault and Veeam. Strong knowledge of SANs, Fibre Channel fabric, and storage technologies. Deep understanding of DISA STIGs, system hardening, and DoD security compliance frameworks. Develop storage standards, architecture documentation, operational procedures, and support runbooks. Strong troubleshooting skills across systems, virtualization, and storage layers. Desired Qualifications: Experience supporting large-scale Windows and Linux server environments. ITIL 5 Foundation Certification Experience with storage migrations using native and third-party tools. Knowledge of backup platforms such as Commvault, Veeam, NetBackup, or similar. Familiarity with automation tools such as Ansible or PowerCLI for automation tasks. Experience in regulated, highly available, or mission-critical environments. Prior work within the Department of War and familiarity with its IT environments.
11/12/2026
Full time
Job Description Job Description Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Profit sharing Tuition assistance Vision insurance SarelaTech is seeking an experienced Senior Storage Engineer to design, implement, administer, and optimize enterprise storage platforms in Fort Belvoir, VA. This role is responsible for ensuring storage availability, performance, scalability, security, and operational resilience across production and non-production systems. The ideal candidate brings deep hands-on expertise in storage architecture, SAN/NAS administration, data protection, performance tuning, lifecycle management, and cross-functional infrastructure support. Candidates must demonstrate a high degree of problem-solving ability in a complex environment and be able to communicate effectively, both to the customer and to team members. Clearance: Current Top Secret/SCI clearance at time of consideration. Key Responsibilities: We are seeking a highly skilled Storage Engineer with demonstrated experience in designing, deploying, and managing enterprise storage environments. Candidate will be responsible for: Lead engineering, administration, and support of enterprise storage environments with primary focus on NetApp and Dell Unity platforms. Design and maintain highly available, scalable storage solutions for file, block, and hybrid workloads. Perform provisioning, configuration, upgrades, migrations, and decommissioning of storage systems. Manage and optimize storage environments, including aggregates, volumes, SVMs, snapshots, replication, quotas, tiering, and protocol configuration. Administer NetApp, Dell EMC, Hitachi storage arrays, including pools, LUNs, file systems, NAS servers, snapshots, replication, FAST VP/tiering, and host connectivity. Support SAN and NAS infrastructure, including Fibre Channel, iSCSI, NFS, and SMB/CIFS protocols. Ensure system compliance with DISA STIG and DoD security requirements by leading critical hardening efforts. Monitor storage health, capacity, utilization, and performance; identify trends and recommend remediation or expansion strategies. Troubleshoot storage, replication, latency, pathing, and connectivity issues across hosts, hypervisors, and network fabrics. Plan and execute data migration efforts between legacy and target storage platforms with minimal downtime. Implement and support business continuity and disaster recovery capabilities, including snapshot policies, replication, failover, and recovery testing. Provide mentorship and guidance to junior administrators and team members to foster a deeper understanding of storage technologies. Develop and maintain documentation related to storage architecture, processes, and procedures. Evaluate and recommend emerging storage solutions to continuously optimize system performance and efficiency. Support projects to enhance the security, efficiency, or capability of the storage environment. Work with vendors and third-party providers for troubleshooting and issue resolution. Required Qualifications: Bachelor's degree with 8 - 12 years of prior relevant experience or master's degree with 6 - 10 years of prior relevant experience. Additional technical experience may be considered in lieu of degree. Current Top Secret/SCI clearance at time of consideration. Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP) at time of consideration. Advanced knowledge of storage systems architecture, lifecycle engineering, and infrastructure modernization principles. Demonstrated experience with NetApp, Dell EMC, Hitachi, VMware vSAN and other storage technologies. Strong working knowledge of enterprise computing environments (physical, virtual, hybrid) and server virtualization platforms (e.g., VMware). Working knowledge of virtualization such as VMware vSphere and backup technologies such as NetBackup, Commvault and Veeam. Strong knowledge of SANs, Fibre Channel fabric, and storage technologies. Deep understanding of DISA STIGs, system hardening, and DoD security compliance frameworks. Develop storage standards, architecture documentation, operational procedures, and support runbooks. Strong troubleshooting skills across systems, virtualization, and storage layers. Desired Qualifications: Experience supporting large-scale Windows and Linux server environments. ITIL 5 Foundation Certification Experience with storage migrations using native and third-party tools. Knowledge of backup platforms such as Commvault, Veeam, NetBackup, or similar. Familiarity with automation tools such as Ansible or PowerCLI for automation tasks. Experience in regulated, highly available, or mission-critical environments. Prior work within the Department of War and familiarity with its IT environments.
Advanced Network Consulting
Washington, Washington DC
Job Description Job Description 1. SCOPE OF WORK & PURPOSE The Contractor shall provide dedicated, senior-level engineering and operational administration for the enterprise Broadcom Automic Workload Automation (UC4) environment. The Contractor is responsible for designing, deploying, automating, and maintaining mission-critical batch workflows across hybrid z/OS Mainframe, Linux, and Windows platforms, ensuring high reliability and SLA compliance for enterprise business cycles. 2. DETAILED TECHNICAL RESPONSIBILITIES 2.1. Automic (UC4) Platform Engineering & Workflow Design Object Architecture & Design: Build, configure, test, and maintain enterprise UC4 objects including Workflows (JOBP), Jobs (JOBS), Static and Dynamic Calendars (CALE), Events (EVNT), Sync objects (SYNC), and dynamic PromptSets. Scripting & Logic Automation: Develop and enhance advanced Automic Scripting Language routines to handle conditional branching, return code validation, runtime variable passing, and dynamic schedule triggering. Agent Configuration & Health: Configure, patch, monitor, and troubleshoot UC4 target agents across z/OS/MVS, UNIX/Linux, and Windows server environments. Automation Engine Administration: Monitor Automation Engine (AE) performance, manage Communication Processes (CP) and Work Processes (WP), maintain queue health, and perform routine database housekeeping. Transport & Change Deployment: Package, validate, and promote scheduling objects across DEV, TEST/QA, and PROD environments using Transport Cases and strict version control. 2.2. Mainframe Batch Support & JCL Operations JCL Maintenance & Tuning: Review, optimize, and debug Job Control Language (JCL), PROCs, parameter overrides, and control cards invoked by Automic batch jobs. Job Queue & Spool Monitoring: Monitor batch job initiators, execution queues, and spool utilization via SDSF, JES2, and TSO/ISPF. Cross-Platform File Transfer Scheduling: Configure and manage workload automation tasks involving cross-platform data transfers (NDM/Connect:Direct, SFTP) between mainframe and distributed nodes. Storage Team Interfacing: Interface directly with Mainframe Storage Administrators to troubleshoot storage-related batch failures, space abends, and tape mount prerequisites. 2.3. Production Incident Management & Abend Resolution Abend Investigation: Act as Tier 2/3 escalation point for production batch cycle abends, analyzing UC4 task logs and z/OS job outputs concurrently to resolve failures. Root Cause Analysis (RCA): Perform detailed technical RCA on recurring job cancellations, lockups, and schedule delays; implement preventative logic within workflows. Early-Morning Stabilization: Support morning operational checkouts to ensure overnight critical paths completed successfully prior to business hours. On-Call Incident Triage: Participate in a scheduled on-call rotation to resolve Sev-1/Sev-2 batch workflow halts according to defined SLAs. 3. SECURITY, ACCESS & CHANGE GOVERNANCE Privileged Access Compliance: Operate within enterprise least-privilege security policies across Automic Web Interface (AWI) user privileges and z/OS access controls. Data Integrity: Ensure batch job security parameters, credentials, and encrypted variables are safeguarded in accordance with corporate data protection standards. ITIL Alignment: Comply with enterprise ITIL standards for Incident, Problem, and Change Management (e.g., ServiceNow); ensure all production schedule modifications have approved change tickets. 4. QUALIFICATIONS & TECHNICAL COMPETENCIES Experience: Minimum 5+ years dedicated experience administering and engineering Broadcom Automic Automation (UC4 v12 or higher). Scheduler Mastery: Deep expertise in Automic Automation Engine, Automic Web Interface (AWI), Scripting Language, agent administration, and Transport Cases. Mainframe Competency: Solid working proficiency in z/OS JCL, TSO/ISPF, SDSF, JES2 commands, and standard IBM batch utilities. Cross-Platform Operations: Familiarity with UNIX/Linux shell scripting, Windows batch/PowerShell, and distributed OS agent troubleshooting. Process Discipline: Working experience in enterprise environments utilizing ITIL incident and change workflows.
11/12/2026
Full time
Job Description Job Description 1. SCOPE OF WORK & PURPOSE The Contractor shall provide dedicated, senior-level engineering and operational administration for the enterprise Broadcom Automic Workload Automation (UC4) environment. The Contractor is responsible for designing, deploying, automating, and maintaining mission-critical batch workflows across hybrid z/OS Mainframe, Linux, and Windows platforms, ensuring high reliability and SLA compliance for enterprise business cycles. 2. DETAILED TECHNICAL RESPONSIBILITIES 2.1. Automic (UC4) Platform Engineering & Workflow Design Object Architecture & Design: Build, configure, test, and maintain enterprise UC4 objects including Workflows (JOBP), Jobs (JOBS), Static and Dynamic Calendars (CALE), Events (EVNT), Sync objects (SYNC), and dynamic PromptSets. Scripting & Logic Automation: Develop and enhance advanced Automic Scripting Language routines to handle conditional branching, return code validation, runtime variable passing, and dynamic schedule triggering. Agent Configuration & Health: Configure, patch, monitor, and troubleshoot UC4 target agents across z/OS/MVS, UNIX/Linux, and Windows server environments. Automation Engine Administration: Monitor Automation Engine (AE) performance, manage Communication Processes (CP) and Work Processes (WP), maintain queue health, and perform routine database housekeeping. Transport & Change Deployment: Package, validate, and promote scheduling objects across DEV, TEST/QA, and PROD environments using Transport Cases and strict version control. 2.2. Mainframe Batch Support & JCL Operations JCL Maintenance & Tuning: Review, optimize, and debug Job Control Language (JCL), PROCs, parameter overrides, and control cards invoked by Automic batch jobs. Job Queue & Spool Monitoring: Monitor batch job initiators, execution queues, and spool utilization via SDSF, JES2, and TSO/ISPF. Cross-Platform File Transfer Scheduling: Configure and manage workload automation tasks involving cross-platform data transfers (NDM/Connect:Direct, SFTP) between mainframe and distributed nodes. Storage Team Interfacing: Interface directly with Mainframe Storage Administrators to troubleshoot storage-related batch failures, space abends, and tape mount prerequisites. 2.3. Production Incident Management & Abend Resolution Abend Investigation: Act as Tier 2/3 escalation point for production batch cycle abends, analyzing UC4 task logs and z/OS job outputs concurrently to resolve failures. Root Cause Analysis (RCA): Perform detailed technical RCA on recurring job cancellations, lockups, and schedule delays; implement preventative logic within workflows. Early-Morning Stabilization: Support morning operational checkouts to ensure overnight critical paths completed successfully prior to business hours. On-Call Incident Triage: Participate in a scheduled on-call rotation to resolve Sev-1/Sev-2 batch workflow halts according to defined SLAs. 3. SECURITY, ACCESS & CHANGE GOVERNANCE Privileged Access Compliance: Operate within enterprise least-privilege security policies across Automic Web Interface (AWI) user privileges and z/OS access controls. Data Integrity: Ensure batch job security parameters, credentials, and encrypted variables are safeguarded in accordance with corporate data protection standards. ITIL Alignment: Comply with enterprise ITIL standards for Incident, Problem, and Change Management (e.g., ServiceNow); ensure all production schedule modifications have approved change tickets. 4. QUALIFICATIONS & TECHNICAL COMPETENCIES Experience: Minimum 5+ years dedicated experience administering and engineering Broadcom Automic Automation (UC4 v12 or higher). Scheduler Mastery: Deep expertise in Automic Automation Engine, Automic Web Interface (AWI), Scripting Language, agent administration, and Transport Cases. Mainframe Competency: Solid working proficiency in z/OS JCL, TSO/ISPF, SDSF, JES2 commands, and standard IBM batch utilities. Cross-Platform Operations: Familiarity with UNIX/Linux shell scripting, Windows batch/PowerShell, and distributed OS agent troubleshooting. Process Discipline: Working experience in enterprise environments utilizing ITIL incident and change workflows.
Job Description Job Description Assist in the design, deployment, configuration, and optimization of Illumio Core and Illumio Edge across on-premises, virtualized, and cloud environments. Support the architecting and implementation of Zero Trust Segmentation policies, including application dependency mapping, labeling frameworks, enforcement boundaries, and zone-based controls. Develop Illumio workflows, runbooks, dashboards, and segmentation models for enterprise workloads and critical applications. Integrate Illumio with SIEM, SOAR, CMDB, C2C, vulnerability scanners, cloud-native controls, and enterprise automation pipelines. Conduct traffic flow analysis using Illumio VEN telemetry and assist in building policy recommendations to reduce attack surface and limit east-west movement. Troubleshoot system performance, VEN installation issues, policy conflicts, and platform health across distributed infrastructure. Partner with application owners to onboard workloads, validate segmentation plans, and support change management processes. Perform lifecycle management, including upgrades, health checks, certificate operations, and policy governance. Collaborate with security architects to align Illumio policy models with broader Zero Trust and NIST 800-207 strategies. Contribute to architectural standards, documentation, and enterprise security playbooks. Key Responsibilities Assist in the design, deployment, configuration, and optimization of Illumio Core and Illumio Edge across on-premises, virtualized, and cloud environments. Architect and implement Zero Trust Segmentation policies, including application dependency mapping, labeling frameworks, enforcement boundaries, and zone-based controls. Develop Illumio workflows, runbooks, dashboards, and segmentation models for enterprise workloads and critical applications. Integrate Illumio with SIEM/SOAR, CMDB, C2C, vulnerability scanners, cloud-native controls, and enterprise automation pipelines. Conduct traffic flow analysis using Illumio VEN telemetry and build policy recommendations to reduce attack surface and limit east-west movement. Troubleshoot system performance, VEN installation issues, policy conflicts, and platform health across distributed infrastructure. Partner with application owners to onboard workloads, validate segmentation plans, and support change management processes. Perform lifecycle management: upgrades, health checks, certificate operations, and policy governance. Collaborate with security architects to align Illumio policy models with broader Zero Trust and NIST 800-207 strategies. Contribute to architectural standards, documentation, and enterprise security playbooks. Requirements 5+ years in cybersecurity, cloud security, or infrastructure engineering. 3+ years of expertise in Linux/Windows systems, virtualization (VMware, Hyper-V), and cloud environments (AWS, Azure, or GCP). 2+ years of experience developing and deploying solutions for highly regulated mission-critical environments (finance, healthcare, federal, or energy). 1+ year experience with infrastructure automation tools (Ansible, Terraform, or similar). 1+ year experience with REST APIs, scripting (Python, Bash, PowerShell), or automation frameworks. Active TS/SCI clearance; willingness to take a polygraph exam Associate's degree and 5+ years of experience supporting IT projects and activities, Bachelor's degree and 3+ years of experience supporting IT projects and activities, or Master's degree and 1+ years of experience supporting IT projects and activities Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support (CSSP-IS) Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND certification within 30 days of offer accept Ability to obtain a DoD 8570 IAT Level III Certification such as SecurityX (formerly CASP+), CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP certification within 45 days of CSSP-IS date (or offer accept if candidate already has CSSP-IS Cert). Additional Qualifications: Experience deploying and managing Illumio Adaptive Security Platform (ASP) in enterprise environments Experience with CMDB systems such as ServiceNow, SIEM and SOAR tools, or vulnerability management platforms Knowledge of Zero Trust principles, micro-segmentation, and lateral movement mitigation Ability to translate policies into technical controls Possession of strong analytical and problem-solving skills Illumio certifications such as Illumio Platform Associate, Illumio Platform Specialist, Illumio Platform Expert, or Illumio Platform On-Prem PCE Administrator Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
11/12/2026
Full time
Job Description Job Description Assist in the design, deployment, configuration, and optimization of Illumio Core and Illumio Edge across on-premises, virtualized, and cloud environments. Support the architecting and implementation of Zero Trust Segmentation policies, including application dependency mapping, labeling frameworks, enforcement boundaries, and zone-based controls. Develop Illumio workflows, runbooks, dashboards, and segmentation models for enterprise workloads and critical applications. Integrate Illumio with SIEM, SOAR, CMDB, C2C, vulnerability scanners, cloud-native controls, and enterprise automation pipelines. Conduct traffic flow analysis using Illumio VEN telemetry and assist in building policy recommendations to reduce attack surface and limit east-west movement. Troubleshoot system performance, VEN installation issues, policy conflicts, and platform health across distributed infrastructure. Partner with application owners to onboard workloads, validate segmentation plans, and support change management processes. Perform lifecycle management, including upgrades, health checks, certificate operations, and policy governance. Collaborate with security architects to align Illumio policy models with broader Zero Trust and NIST 800-207 strategies. Contribute to architectural standards, documentation, and enterprise security playbooks. Key Responsibilities Assist in the design, deployment, configuration, and optimization of Illumio Core and Illumio Edge across on-premises, virtualized, and cloud environments. Architect and implement Zero Trust Segmentation policies, including application dependency mapping, labeling frameworks, enforcement boundaries, and zone-based controls. Develop Illumio workflows, runbooks, dashboards, and segmentation models for enterprise workloads and critical applications. Integrate Illumio with SIEM/SOAR, CMDB, C2C, vulnerability scanners, cloud-native controls, and enterprise automation pipelines. Conduct traffic flow analysis using Illumio VEN telemetry and build policy recommendations to reduce attack surface and limit east-west movement. Troubleshoot system performance, VEN installation issues, policy conflicts, and platform health across distributed infrastructure. Partner with application owners to onboard workloads, validate segmentation plans, and support change management processes. Perform lifecycle management: upgrades, health checks, certificate operations, and policy governance. Collaborate with security architects to align Illumio policy models with broader Zero Trust and NIST 800-207 strategies. Contribute to architectural standards, documentation, and enterprise security playbooks. Requirements 5+ years in cybersecurity, cloud security, or infrastructure engineering. 3+ years of expertise in Linux/Windows systems, virtualization (VMware, Hyper-V), and cloud environments (AWS, Azure, or GCP). 2+ years of experience developing and deploying solutions for highly regulated mission-critical environments (finance, healthcare, federal, or energy). 1+ year experience with infrastructure automation tools (Ansible, Terraform, or similar). 1+ year experience with REST APIs, scripting (Python, Bash, PowerShell), or automation frameworks. Active TS/SCI clearance; willingness to take a polygraph exam Associate's degree and 5+ years of experience supporting IT projects and activities, Bachelor's degree and 3+ years of experience supporting IT projects and activities, or Master's degree and 1+ years of experience supporting IT projects and activities Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support (CSSP-IS) Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND certification within 30 days of offer accept Ability to obtain a DoD 8570 IAT Level III Certification such as SecurityX (formerly CASP+), CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP certification within 45 days of CSSP-IS date (or offer accept if candidate already has CSSP-IS Cert). Additional Qualifications: Experience deploying and managing Illumio Adaptive Security Platform (ASP) in enterprise environments Experience with CMDB systems such as ServiceNow, SIEM and SOAR tools, or vulnerability management platforms Knowledge of Zero Trust principles, micro-segmentation, and lateral movement mitigation Ability to translate policies into technical controls Possession of strong analytical and problem-solving skills Illumio certifications such as Illumio Platform Associate, Illumio Platform Specialist, Illumio Platform Expert, or Illumio Platform On-Prem PCE Administrator Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
ADVANTEDGE TECHNOLOGY, INC.
Port Hueneme, California
Job Description Job Description Salary Range: $93,000-110,000 per year Role and Responsibilities: Full Time position supporting the TESS Task Order filling the Network System Administrator position as a Software Engineer with some limited travel. Duties include dedicated support for software development of new functionalities, system updates, debugging, user support, and developing technical documentation. The position is located onsite at NSWC PHD in Port Hueneme, CA. Position Duties: • Either Bachelor's degree in Engineering, Computer Science, or other technical degree and minimum of 4 years' experience or no degree with a minimum of 10 years network administrator experience supporting Windows and Linux systems. • CompTIA Network+ and CompTIA Security+ certifications. • Provide support for the procurement, operation, and maintenance of network hardware. • Proficiency in administering server environments, particularly Windows Server, Linux RedHat, and Unix. • Microsoft Certified Azure Fundamentals/Administrator or Linux Professional Institute (LPI) credentials for platform-specific capabilities. • Ability to explain complex technical concepts to non-technical staff and collaborate with other technical personnel. • Strong organizational skills to carefully document network configurations, hardware inventories, and troubleshooting logs. • Must meet USN cyber workforce requirements. • Must maintain documentation integrity for classified, Controlled Unclassified Information (CUI), and unclassified materials. • Must have strong knowledge of advanced features of MS Word & MS Office Products and strong technical writing skills. • Must have a valid driver's license with own transportation and able to support limited travel (0-5%). • Must be able to satisfactorily complete background check and get a government clearance. • Must be able to follow company policies and procedures. • Must be able to write, speak and understand English and able to write clear, detailed technical monthly reports. Preferred Skills: • Hands-on experience (2-5 years) in IT support, help desk roles, or junior administrative roles. • Experience or knowledge of C++ templates Mandatory Physical Requirements: • Must be capable of working aboard US Navy ships pier side and at-sea.
11/12/2026
Full time
Job Description Job Description Salary Range: $93,000-110,000 per year Role and Responsibilities: Full Time position supporting the TESS Task Order filling the Network System Administrator position as a Software Engineer with some limited travel. Duties include dedicated support for software development of new functionalities, system updates, debugging, user support, and developing technical documentation. The position is located onsite at NSWC PHD in Port Hueneme, CA. Position Duties: • Either Bachelor's degree in Engineering, Computer Science, or other technical degree and minimum of 4 years' experience or no degree with a minimum of 10 years network administrator experience supporting Windows and Linux systems. • CompTIA Network+ and CompTIA Security+ certifications. • Provide support for the procurement, operation, and maintenance of network hardware. • Proficiency in administering server environments, particularly Windows Server, Linux RedHat, and Unix. • Microsoft Certified Azure Fundamentals/Administrator or Linux Professional Institute (LPI) credentials for platform-specific capabilities. • Ability to explain complex technical concepts to non-technical staff and collaborate with other technical personnel. • Strong organizational skills to carefully document network configurations, hardware inventories, and troubleshooting logs. • Must meet USN cyber workforce requirements. • Must maintain documentation integrity for classified, Controlled Unclassified Information (CUI), and unclassified materials. • Must have strong knowledge of advanced features of MS Word & MS Office Products and strong technical writing skills. • Must have a valid driver's license with own transportation and able to support limited travel (0-5%). • Must be able to satisfactorily complete background check and get a government clearance. • Must be able to follow company policies and procedures. • Must be able to write, speak and understand English and able to write clear, detailed technical monthly reports. Preferred Skills: • Hands-on experience (2-5 years) in IT support, help desk roles, or junior administrative roles. • Experience or knowledge of C++ templates Mandatory Physical Requirements: • Must be capable of working aboard US Navy ships pier side and at-sea.
Job Description Job Description About Sapphire Health At Sapphire Health, we are at the forefront of operating the technology infrastructure that keeps healthcare running. Our Technology Infrastructure team builds and operates the compute, virtualization, storage, identity, and cloud platforms that healthcare providers depend on to deliver exceptional patient care. We combine enterprise-grade infrastructure technologies with proven expertise to keep critical clinical and business systems available, resilient, and secure. If you are passionate about infrastructure engineering and motivated to make a meaningful impact in healthcare, we invite you to join our dynamic team. Position Overview The Infrastructure Engineer is a mid-level technical role on the Sapphire Health infrastructure team, responsible for building, configuring, operating, and optimizing the infrastructure platforms that keep our healthcare clients' critical systems running. This is a hands-on datacenter infrastructure role, not a DevOps, SRE, or software development position. This role operates across the core infrastructure stack: compute and virtualization, storage and data protection, and cloud, supporting a fleet of more than 1,000 physical and virtual servers. The Infrastructure Engineer is expected to operate with increasing independence across these domains, taking ownership of platform administration, build and migration work, performance optimization, and infrastructure incident response. Our primary platforms include VMware vSphere as the server hypervisor, Cisco UCS and Dell PowerEdge compute, NetApp ONTAP storage, Rubrik data protection, and Microsoft Azure and Amazon Web Services; equivalent product experience is valued, and platform-specific training is provided. Working closely with the Technical Architect and supporting the development of junior team members, this position is central to maintaining operational excellence and resilience across our managed healthcare environments. Location & Onsite Requirement This is a full-time onsite position based in our downtown New Orleans office, with regular travel to hospital sites across the greater New Orleans area. Candidates must live within a 45 minute drive of downtown New Orleans (North Shore included), or be willing to relocate within that radius. This role is not remote. Core Qualifications Required 4+ years of progressive infrastructure engineering experience across virtualization, storage, identity, and cloud Strong hands-on experience with VMware vSphere (vCenter and ESXi); experience with Citrix Hypervisor (XenServer) or other enterprise hypervisors (Nutanix AHV, Microsoft Hyper-V) also valued Experience with enterprise compute hardware, primarily Cisco UCS and Dell PowerEdge Hands-on experience with NetApp ONTAP storage (volumes, snapshots, replication) Experience with enterprise backup and data protection platforms (e.g., Rubrik, Veeam, Commvault), including restores and recovery testing Experience administering cloud resources across Microsoft Azure and Amazon Web Services Experience administering enterprise identity infrastructure (Active Directory, Entra ID, ADFS, and PKI) Preferred Citrix application and desktop delivery experience (StoreFront, Delivery Controllers, machine catalogs, NetScaler) Azure Virtual Desktop experience Key Responsibilities Compute & Virtualization Build, configure, and maintain the VMware vSphere environment (vCenter and ESXi) that hosts all server workloads, including provisioning and performance optimization Provision and manage enterprise compute on Cisco UCS and Dell PowerEdge Provision, right-size, and troubleshoot virtual machines supporting clinical and business workloads across a fleet of more than 1,000 servers Support the Citrix Hypervisor (XenServer) environment that underpins virtual desktop delivery Storage, Backup & Recovery Provision and manage NetApp ONTAP storage, including volumes, snapshots, and replication, and monitor capacity and performance through Active IQ Unified Manager Administer Rubrik data protection, including backup SLA configuration, monitoring, and execution of restores Perform and validate recovery testing to confirm workloads can be restored within defined objectives Investigate and resolve storage and backup issues, escalating architectural decisions to the Technical Architect Cloud Infrastructure Administer cloud resources across Microsoft Azure and Amazon Web Services, including the Microsoft 365 tenant and Exchange Online Support cloud migration and hybrid connectivity work under the direction of the Technical Architect Support the planned expansion of Azure Virtual Desktop for cloud-based desktop delivery Monitor cloud resource utilization and performance across both tenants Service Operations, Monitoring & Resilience Participate in the team's on-call rotation, responding to after-hours infrastructure incidents Own firmware and code-level updates for the platforms in scope, including hypervisor builds, storage controllers, and Cisco UCS and Dell PowerEdge firmware Support the routine server patching process, including validating patches against managed workloads and coordinating maintenance windows Monitor infrastructure health and performance through our monitoring platforms, and keep asset inventory accurate through discovery tooling Contribute to capacity planning and hardware refresh execution across the infrastructure footprint Respond to infrastructure incidents, performing triage, containment, and remediation, and contributing to root cause analysis Prepare and execute changes within the change management process, ensuring production-impacting work is vetted and run within approved windows Maintain infrastructure runbooks for the systems under management Collaboration & Development Provide guidance and peer support to junior team members, helping to elevate the technical capabilities of the broader team Collaborate with the Technical Architect on infrastructure design decisions and contribute technical input to architecture discussions Contribute to team knowledge sharing, documenting operational know-how and platform configurations for the broader team Pursue continuous professional development through platform-specific training and industry certifications Training & Certification Expectations The Infrastructure Engineer is expected to maintain and pursue certifications that align with the platforms and responsibilities of the role. Equivalent certifications from prior platform experience are recognized, and platform-specific training for our environment is provided. The following represents the target certification profile: Required: VMware Certified Professional (VCP-DCV) or equivalent mid-level infrastructure certification Preferred: AWS Certified Solutions Architect Associate (or comparable Azure certification) and NetApp Certified Data Administrator (NCDA); expected within first year if not held at hire Plus: Citrix Certified Associate (CCA-V) for candidates with Citrix delivery experience Growth: VMware Certified Advanced Professional (VCAP-DCV), AWS Certified Solutions Architect Professional, or an advanced storage certification Growth Opportunity The Infrastructure Engineer role offers a clear path toward senior technical leadership within the Sapphire Health infrastructure practice. Team members gain deep exposure to enterprise infrastructure architecture, complex healthcare environments, and large-scale project work while building the platform expertise and design thinking needed to advance into a Technical Architect role. This position provides increasing autonomy and ownership as proficiency grows, with direct mentorship from senior infrastructure leadership. Why Sapphire Health? Make a meaningful impact keeping critical healthcare delivery and patient care systems available Comprehensive benefits, including competitive compensation and health insurance Professional development with a clear technical career progression from Specialist to Engineer to Architect Collaborative, inclusive culture that values innovation and growing autonomy Opportunity to work with enterprise-grade infrastructure technologies across diverse healthcare environments This role is ideal for infrastructure professionals ready to take ownership of complex technical challenges across a modern infrastructure stack while growing toward senior leadership in keeping critical healthcare systems available and resilient.
11/12/2026
Full time
Job Description Job Description About Sapphire Health At Sapphire Health, we are at the forefront of operating the technology infrastructure that keeps healthcare running. Our Technology Infrastructure team builds and operates the compute, virtualization, storage, identity, and cloud platforms that healthcare providers depend on to deliver exceptional patient care. We combine enterprise-grade infrastructure technologies with proven expertise to keep critical clinical and business systems available, resilient, and secure. If you are passionate about infrastructure engineering and motivated to make a meaningful impact in healthcare, we invite you to join our dynamic team. Position Overview The Infrastructure Engineer is a mid-level technical role on the Sapphire Health infrastructure team, responsible for building, configuring, operating, and optimizing the infrastructure platforms that keep our healthcare clients' critical systems running. This is a hands-on datacenter infrastructure role, not a DevOps, SRE, or software development position. This role operates across the core infrastructure stack: compute and virtualization, storage and data protection, and cloud, supporting a fleet of more than 1,000 physical and virtual servers. The Infrastructure Engineer is expected to operate with increasing independence across these domains, taking ownership of platform administration, build and migration work, performance optimization, and infrastructure incident response. Our primary platforms include VMware vSphere as the server hypervisor, Cisco UCS and Dell PowerEdge compute, NetApp ONTAP storage, Rubrik data protection, and Microsoft Azure and Amazon Web Services; equivalent product experience is valued, and platform-specific training is provided. Working closely with the Technical Architect and supporting the development of junior team members, this position is central to maintaining operational excellence and resilience across our managed healthcare environments. Location & Onsite Requirement This is a full-time onsite position based in our downtown New Orleans office, with regular travel to hospital sites across the greater New Orleans area. Candidates must live within a 45 minute drive of downtown New Orleans (North Shore included), or be willing to relocate within that radius. This role is not remote. Core Qualifications Required 4+ years of progressive infrastructure engineering experience across virtualization, storage, identity, and cloud Strong hands-on experience with VMware vSphere (vCenter and ESXi); experience with Citrix Hypervisor (XenServer) or other enterprise hypervisors (Nutanix AHV, Microsoft Hyper-V) also valued Experience with enterprise compute hardware, primarily Cisco UCS and Dell PowerEdge Hands-on experience with NetApp ONTAP storage (volumes, snapshots, replication) Experience with enterprise backup and data protection platforms (e.g., Rubrik, Veeam, Commvault), including restores and recovery testing Experience administering cloud resources across Microsoft Azure and Amazon Web Services Experience administering enterprise identity infrastructure (Active Directory, Entra ID, ADFS, and PKI) Preferred Citrix application and desktop delivery experience (StoreFront, Delivery Controllers, machine catalogs, NetScaler) Azure Virtual Desktop experience Key Responsibilities Compute & Virtualization Build, configure, and maintain the VMware vSphere environment (vCenter and ESXi) that hosts all server workloads, including provisioning and performance optimization Provision and manage enterprise compute on Cisco UCS and Dell PowerEdge Provision, right-size, and troubleshoot virtual machines supporting clinical and business workloads across a fleet of more than 1,000 servers Support the Citrix Hypervisor (XenServer) environment that underpins virtual desktop delivery Storage, Backup & Recovery Provision and manage NetApp ONTAP storage, including volumes, snapshots, and replication, and monitor capacity and performance through Active IQ Unified Manager Administer Rubrik data protection, including backup SLA configuration, monitoring, and execution of restores Perform and validate recovery testing to confirm workloads can be restored within defined objectives Investigate and resolve storage and backup issues, escalating architectural decisions to the Technical Architect Cloud Infrastructure Administer cloud resources across Microsoft Azure and Amazon Web Services, including the Microsoft 365 tenant and Exchange Online Support cloud migration and hybrid connectivity work under the direction of the Technical Architect Support the planned expansion of Azure Virtual Desktop for cloud-based desktop delivery Monitor cloud resource utilization and performance across both tenants Service Operations, Monitoring & Resilience Participate in the team's on-call rotation, responding to after-hours infrastructure incidents Own firmware and code-level updates for the platforms in scope, including hypervisor builds, storage controllers, and Cisco UCS and Dell PowerEdge firmware Support the routine server patching process, including validating patches against managed workloads and coordinating maintenance windows Monitor infrastructure health and performance through our monitoring platforms, and keep asset inventory accurate through discovery tooling Contribute to capacity planning and hardware refresh execution across the infrastructure footprint Respond to infrastructure incidents, performing triage, containment, and remediation, and contributing to root cause analysis Prepare and execute changes within the change management process, ensuring production-impacting work is vetted and run within approved windows Maintain infrastructure runbooks for the systems under management Collaboration & Development Provide guidance and peer support to junior team members, helping to elevate the technical capabilities of the broader team Collaborate with the Technical Architect on infrastructure design decisions and contribute technical input to architecture discussions Contribute to team knowledge sharing, documenting operational know-how and platform configurations for the broader team Pursue continuous professional development through platform-specific training and industry certifications Training & Certification Expectations The Infrastructure Engineer is expected to maintain and pursue certifications that align with the platforms and responsibilities of the role. Equivalent certifications from prior platform experience are recognized, and platform-specific training for our environment is provided. The following represents the target certification profile: Required: VMware Certified Professional (VCP-DCV) or equivalent mid-level infrastructure certification Preferred: AWS Certified Solutions Architect Associate (or comparable Azure certification) and NetApp Certified Data Administrator (NCDA); expected within first year if not held at hire Plus: Citrix Certified Associate (CCA-V) for candidates with Citrix delivery experience Growth: VMware Certified Advanced Professional (VCAP-DCV), AWS Certified Solutions Architect Professional, or an advanced storage certification Growth Opportunity The Infrastructure Engineer role offers a clear path toward senior technical leadership within the Sapphire Health infrastructure practice. Team members gain deep exposure to enterprise infrastructure architecture, complex healthcare environments, and large-scale project work while building the platform expertise and design thinking needed to advance into a Technical Architect role. This position provides increasing autonomy and ownership as proficiency grows, with direct mentorship from senior infrastructure leadership. Why Sapphire Health? Make a meaningful impact keeping critical healthcare delivery and patient care systems available Comprehensive benefits, including competitive compensation and health insurance Professional development with a clear technical career progression from Specialist to Engineer to Architect Collaborative, inclusive culture that values innovation and growing autonomy Opportunity to work with enterprise-grade infrastructure technologies across diverse healthcare environments This role is ideal for infrastructure professionals ready to take ownership of complex technical challenges across a modern infrastructure stack while growing toward senior leadership in keeping critical healthcare systems available and resilient.
Straight Edge Technology, Inc.
Corpus Christi, Texas
Job Description Job Description We need a team member that is excited about working at an MSP More specifically, we need a System Administrator that is Humble, Hungry, and Smart! Do you want to work at a Security focused MSP that is growing, an MSP that has a framework to build processes and follow them? Do you want to work for Professional Clients who also want to improve their network? Does your current MSP seem disorganized and chaotic? Are you burnt out and working too many hours? Founded in 2006, Straight Edge Technology is a company committed to excellence and working with purpose. We have a dynamic and challenging environment, one that encourages teamwork and fosters professional growth. Our support team is top notch and looking for a teammate with a great attitude to join the crew to close issues and solve problems. This position can be based out of any of our three Texas offices: Corpus Christi, San Antonio, or Dallas/Fort Worth. So, what does a Systems Engineer do? We are looking for a Systems Engineer to help build out, maintain, and troubleshoot our clients rapidly expanding infrastructure. You will be part of a talented team that demonstrates superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Do you have what it takes? Our team of engineers need to respond to detected issues so fast that our clients don't even know they needed our help. You'll need strong interpersonal skills, the ability to communicate about highly technical issues, strong attention to detail and, most importantly, a knock-'em-dead attitude! We need you to be open to ideas and to bring your own new ideas to the team. We offer a fun, engaging, supportive environment in which your talent can thrive. So, if you're looking for a place where you can constantly learn more, be more and contribute to a team, this is it. Does this sound just like you so far? Okay, good. Read on. Essential Responsibilities include but not limited to: Analyzes problems from a systems perspective, isolates to hardware or software issue and carries through to resolution. Provides IT support relating to technical issues involving Microsoft's core business applications / Azure / Office 365, as well as virtual environments built on Hyper-V Support services for Microsoft related technologies: Windows Server, Azure, Exchange, SQL, SharePoint, etc. Implement and support disaster recovery solutions. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Remote access solution implementation and support: VPN, Remote Desktop / Terminal Services, and Azure Virtual Desktop. System documentation to include system reviews and recommendations. Travels to customer sites to perform work when appropriate (company vehicle provided). Maintains familiarity with industry best practices. Communicate effectively with customers and the Service Team Actively participates in team and company meetings. Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Provide 2nd and 3rd level support Requirements BS degree in Computer Science, Engineering or a related subject, or a combination of 5+ years of experience and recent equivalent training (college graduate, technical school graduate or similar Extensive knowledge of all aspects of PC operations and functions Experience with monitoring systems and automation software Experience with the following technologies: Sophos or Meraki Firewall O365 and M365 Azure Virtual Desktop or Terminal Services (RDS) Small Business Networks Microsoft SQL Microsoft Windows Server 2016, 2019, 2022 PREFERRED (one or multiple): Microsoft AZURE Microsoft MCSA, MCSE or MCITP Meraki Network Stack (Firewall / Switch and Access point) Network + Certification A+ Certification CORE COMPETENCIES: Attention to Communication Written Communication Customer Orientation Initiative Personal Credibility Diagnostic Information Gathering Analytical Thinking Technical Expertise Thoroughness Stress Management Physical activity of this position: Stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motion. Physical requirements of this position: Medium work exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Visual acuity requirements: The worker is required to have close visual acuity and use of computer monitor screens up to 80% of the time. Work conditions: The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Benefits Competitive Pay Company subsidized medical, dental and vision insurance PTO Paid parental leave Company Retirement Plan Subsidized Gym Membership
11/12/2026
Full time
Job Description Job Description We need a team member that is excited about working at an MSP More specifically, we need a System Administrator that is Humble, Hungry, and Smart! Do you want to work at a Security focused MSP that is growing, an MSP that has a framework to build processes and follow them? Do you want to work for Professional Clients who also want to improve their network? Does your current MSP seem disorganized and chaotic? Are you burnt out and working too many hours? Founded in 2006, Straight Edge Technology is a company committed to excellence and working with purpose. We have a dynamic and challenging environment, one that encourages teamwork and fosters professional growth. Our support team is top notch and looking for a teammate with a great attitude to join the crew to close issues and solve problems. This position can be based out of any of our three Texas offices: Corpus Christi, San Antonio, or Dallas/Fort Worth. So, what does a Systems Engineer do? We are looking for a Systems Engineer to help build out, maintain, and troubleshoot our clients rapidly expanding infrastructure. You will be part of a talented team that demonstrates superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Do you have what it takes? Our team of engineers need to respond to detected issues so fast that our clients don't even know they needed our help. You'll need strong interpersonal skills, the ability to communicate about highly technical issues, strong attention to detail and, most importantly, a knock-'em-dead attitude! We need you to be open to ideas and to bring your own new ideas to the team. We offer a fun, engaging, supportive environment in which your talent can thrive. So, if you're looking for a place where you can constantly learn more, be more and contribute to a team, this is it. Does this sound just like you so far? Okay, good. Read on. Essential Responsibilities include but not limited to: Analyzes problems from a systems perspective, isolates to hardware or software issue and carries through to resolution. Provides IT support relating to technical issues involving Microsoft's core business applications / Azure / Office 365, as well as virtual environments built on Hyper-V Support services for Microsoft related technologies: Windows Server, Azure, Exchange, SQL, SharePoint, etc. Implement and support disaster recovery solutions. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Remote access solution implementation and support: VPN, Remote Desktop / Terminal Services, and Azure Virtual Desktop. System documentation to include system reviews and recommendations. Travels to customer sites to perform work when appropriate (company vehicle provided). Maintains familiarity with industry best practices. Communicate effectively with customers and the Service Team Actively participates in team and company meetings. Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Provide 2nd and 3rd level support Requirements BS degree in Computer Science, Engineering or a related subject, or a combination of 5+ years of experience and recent equivalent training (college graduate, technical school graduate or similar Extensive knowledge of all aspects of PC operations and functions Experience with monitoring systems and automation software Experience with the following technologies: Sophos or Meraki Firewall O365 and M365 Azure Virtual Desktop or Terminal Services (RDS) Small Business Networks Microsoft SQL Microsoft Windows Server 2016, 2019, 2022 PREFERRED (one or multiple): Microsoft AZURE Microsoft MCSA, MCSE or MCITP Meraki Network Stack (Firewall / Switch and Access point) Network + Certification A+ Certification CORE COMPETENCIES: Attention to Communication Written Communication Customer Orientation Initiative Personal Credibility Diagnostic Information Gathering Analytical Thinking Technical Expertise Thoroughness Stress Management Physical activity of this position: Stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motion. Physical requirements of this position: Medium work exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Visual acuity requirements: The worker is required to have close visual acuity and use of computer monitor screens up to 80% of the time. Work conditions: The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Benefits Competitive Pay Company subsidized medical, dental and vision insurance PTO Paid parental leave Company Retirement Plan Subsidized Gym Membership
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Senior Business Technology Engineer Location: McLean, VA Work Model: On-site Are you a technical leader ready to architect, optimize, and scale the mission-critical platforms powering a global pioneer in enterprise transformation? Move beyond daily maintenance to bridge strategic engineering gaps, guide cross-functional teams, and future-proof the complex software layers that enable our global workforce. ABOUT THE TEAM The Appian Business Technology team is the strategic engine driving our internal corporate infrastructure forward. We design, optimize, and scale the enterprise systems that empower Appian employees globally, ensuring our internal operations mirror the high-performance capabilities of our market-leading technology and enable our corporate growth in the automation market. THE OPPORTUNITY This lead role is designed for an elite systems expert who thrives at the intersection of enterprise architecture and technical execution. At Appian, you will have the autonomy to direct end-to-end system assessments, implement robust configuration and coding solutions, and pioneer methodologies to simulate user interactions before updates reach production-all while working face-to-face in a culture that champions collaboration and rapid technical innovation at our corporate headquarters. WHAT YOU'LL DO Secure Environment & CMMC Management: Manage, govern, and maintain established secure IT enclaves compliant with Cybersecurity Maturity Model Certification (CMMC) and NIST 800-171 frameworks. Ensure ongoing compliance of endpoints, infrastructure, and access controls against stringent federal and DoD standards. Strict Patch Management Execution: Enforce and support rigorous patch management SLAs for OS and third-party applications across all environments. Continually test, deploy, and verify updates to maintain CMMC compliance, mitigate zero-day vulnerabilities, and ensure uninterrupted system functionality. Monitor and address security vulnerabilities, partnering with security teams to mitigate risks. Zero-Touch Provisioning: Maintain and improve automated onboarding/offboarding workflows using Windows Autopilot and Apple Business Manager / Automated Device Enrollment. Scripting & Tooling: Write and maintain operational scripts (PowerShell, Bash, Python) to automate software distribution, settings configuration, and routine IT tasks. Workflow Optimization: Identify manual IT support processes and build automated workflows to streamline operations and improve end-user resolution times Tier-2 / Tier-3 Escalations: Serve as an escalation point for complex technical issues involving endpoint OS performance, policy conflicts, and software deployment failures. Documentation & Standards: Maintain clear technical documentation, system configurations, and standard operating procedures (SOPs) for the IT team. Cross-Team Execution: Partner with Information Security and Network teams to implement security controls and ensure endpoint compatibility with company systems. REQUIRED QUALIFICATIONS Degree: Minimum of a Bachelor of Science or Bachelor of Arts in Computer Science, Management Information Systems (MIS), Information Technology, or a related technical discipline. 4+ years of experience in desktop engineering or similar IT-related roles. Demonstrated experience configuring, managing, and troubleshooting both Windows 10/11 and macOS operating systems in an enterprise setting. Experience administering enterprise device management systems (e.g., Microsoft Intune for Windows; Jamf Pro, Addigy,NinjaOne, or Intune for macOS). Working knowledge of PowerShell (Windows) and Bash / zsh (macOS) for administrative automation. Practical experience with endpoint encryption, antivirus software deployment, and identity management basics (e.g., Microsoft Entra ID / Azure AD, Okta). Strong communication and collaboration skills, with the ability to work across teams. PREFERRED QUALIFICATIONS Experience with zero-trust security models and endpoint protection tools. Knowledge of cloud-based IT solutions (e.g., Azure AD, Google Workspace, AWS WorkSpaces). Certifications: Microsoft Certified: Modern Desktop Administrator The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $75,000-$175,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
11/12/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Senior Business Technology Engineer Location: McLean, VA Work Model: On-site Are you a technical leader ready to architect, optimize, and scale the mission-critical platforms powering a global pioneer in enterprise transformation? Move beyond daily maintenance to bridge strategic engineering gaps, guide cross-functional teams, and future-proof the complex software layers that enable our global workforce. ABOUT THE TEAM The Appian Business Technology team is the strategic engine driving our internal corporate infrastructure forward. We design, optimize, and scale the enterprise systems that empower Appian employees globally, ensuring our internal operations mirror the high-performance capabilities of our market-leading technology and enable our corporate growth in the automation market. THE OPPORTUNITY This lead role is designed for an elite systems expert who thrives at the intersection of enterprise architecture and technical execution. At Appian, you will have the autonomy to direct end-to-end system assessments, implement robust configuration and coding solutions, and pioneer methodologies to simulate user interactions before updates reach production-all while working face-to-face in a culture that champions collaboration and rapid technical innovation at our corporate headquarters. WHAT YOU'LL DO Secure Environment & CMMC Management: Manage, govern, and maintain established secure IT enclaves compliant with Cybersecurity Maturity Model Certification (CMMC) and NIST 800-171 frameworks. Ensure ongoing compliance of endpoints, infrastructure, and access controls against stringent federal and DoD standards. Strict Patch Management Execution: Enforce and support rigorous patch management SLAs for OS and third-party applications across all environments. Continually test, deploy, and verify updates to maintain CMMC compliance, mitigate zero-day vulnerabilities, and ensure uninterrupted system functionality. Monitor and address security vulnerabilities, partnering with security teams to mitigate risks. Zero-Touch Provisioning: Maintain and improve automated onboarding/offboarding workflows using Windows Autopilot and Apple Business Manager / Automated Device Enrollment. Scripting & Tooling: Write and maintain operational scripts (PowerShell, Bash, Python) to automate software distribution, settings configuration, and routine IT tasks. Workflow Optimization: Identify manual IT support processes and build automated workflows to streamline operations and improve end-user resolution times Tier-2 / Tier-3 Escalations: Serve as an escalation point for complex technical issues involving endpoint OS performance, policy conflicts, and software deployment failures. Documentation & Standards: Maintain clear technical documentation, system configurations, and standard operating procedures (SOPs) for the IT team. Cross-Team Execution: Partner with Information Security and Network teams to implement security controls and ensure endpoint compatibility with company systems. REQUIRED QUALIFICATIONS Degree: Minimum of a Bachelor of Science or Bachelor of Arts in Computer Science, Management Information Systems (MIS), Information Technology, or a related technical discipline. 4+ years of experience in desktop engineering or similar IT-related roles. Demonstrated experience configuring, managing, and troubleshooting both Windows 10/11 and macOS operating systems in an enterprise setting. Experience administering enterprise device management systems (e.g., Microsoft Intune for Windows; Jamf Pro, Addigy,NinjaOne, or Intune for macOS). Working knowledge of PowerShell (Windows) and Bash / zsh (macOS) for administrative automation. Practical experience with endpoint encryption, antivirus software deployment, and identity management basics (e.g., Microsoft Entra ID / Azure AD, Okta). Strong communication and collaboration skills, with the ability to work across teams. PREFERRED QUALIFICATIONS Experience with zero-trust security models and endpoint protection tools. Knowledge of cloud-based IT solutions (e.g., Azure AD, Google Workspace, AWS WorkSpaces). Certifications: Microsoft Certified: Modern Desktop Administrator The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $75,000-$175,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
Job Description Job Description Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking an accomplished Senior Storage Engineer to join our team supporting enterprise infrastructure operations in Fort Belvoir, VA. This role will lead the design, implementation, administration, and optimization of enterprise storage platforms, with a focus on maintaining high availability, performance, scalability, security, and operational resilience. The ideal candidate will have extensive hands-on experience with storage architecture, SAN/NAS technologies, data protection, performance optimization, lifecycle management, and supporting integrated enterprise infrastructure environments. We are looking for a candidate who can troubleshoot and resolve complex technical challenges, work effectively across infrastructure teams, and clearly communicate technical information to both customers and team members. US Citizenship is required US Clearance: Active TS/SCI Position Location: Ft Belvoir, VA Salary Range: $70,000 to $100,000. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: Leading the engineering, administration, and support of enterprise storage environments, with a primary focus on NetApp and Dell Unity platforms. Designing and maintaining highly available, scalable storage solutions for file, block, and hybrid workloads. Performing provisioning, configuration, upgrades, migrations, and decommissioning of storage systems. Managing and optimizing storage environments, including aggregates, volumes, SVMs, snapshots, replication, quotas, tiering, and protocol configuration. Administering NetApp, Dell EMC, and Hitachi storage arrays, including pools, LUNs, file systems, NAS servers, snapshots, replication, FAST VP/tiering, and host connectivity. Supporting SAN and NAS infrastructure, including Fibre Channel, iSCSI, NFS, and SMB/CIFS protocols. Ensuring system compliance with DISA STIG and DoD security requirements by leading critical hardening efforts. Monitoring storage health, capacity, utilization, and performance; identifying trends and recommending remediation or expansion strategies. Troubleshooting storage, replication, latency, pathing, and connectivity issues across hosts, hypervisors, and network fabrics. Planning and executing data migration efforts between legacy and target storage platforms with minimal downtime. Implementing and supporting business continuity and disaster recovery capabilities, including snapshot policies, replication, failover, and recovery testing. Providing mentorship and guidance to junior administrators and team members to foster a deeper understanding of storage technologies. Developing and maintaining documentation related to storage architecture, processes, and procedures. Evaluating and recommending emerging storage solutions to continuously optimize system performance and efficiency. Supporting projects to enhance the security, efficiency, or capability of the storage environment. Working with vendors and third-party providers for troubleshooting and issue resolution. What you will bring: Active Top Secret/SCI clearance required at time of hire. Candidate must, at a minimum, meet DoD 8570.11-IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP) at time of consideration. Bachelor's degree with 8 - 12 years of prior relevant experience or master's degree with 6 - 10 years of prior relevant experience. Additional technical experience may be considered in lieu of degree. Current Top Secret/SCI clearance at time of consideration. Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP) at time of consideration. Advanced knowledge of storage systems architecture, lifecycle engineering, and infrastructure modernization principles. Demonstrated experience with NetApp, Dell EMC, Hitachi, VMware vSAN and other storage technologies. Strong working knowledge of enterprise computing environments (physical, virtual, hybrid) and server virtualization platforms (e.g., VMware). Working knowledge of virtualization such as VMware vSphere and backup technologies such as NetBackup, Commvault and Veeam. Strong knowledge of SANs, Fibre Channel fabric, and storage technologies. Deep understanding of DISA STIGs, system hardening, and DoD security compliance frameworks. Develop storage standards, architecture documentation, operational procedures, and support runbooks. Strong troubleshooting skills across systems, virtualization, and storage layers. How you will wow us: Experience supporting large-scale Windows and Linux server environments. ITIL 5 Foundation Certification Experience with storage migrations using native and third-party tools. Knowledge of backup platforms such as Commvault, Veeam, NetBackup, or similar. Familiarity with automation tools such as Ansible or PowerCLI for automation tasks. Experience in regulated, highly available, or mission-critical environments. Prior work within the Department of War and familiarity with its IT environments. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $70,000.00 - $100,000.00 Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE : Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR PJUUXPu8r7
11/12/2026
Full time
Job Description Job Description Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions is seeking an accomplished Senior Storage Engineer to join our team supporting enterprise infrastructure operations in Fort Belvoir, VA. This role will lead the design, implementation, administration, and optimization of enterprise storage platforms, with a focus on maintaining high availability, performance, scalability, security, and operational resilience. The ideal candidate will have extensive hands-on experience with storage architecture, SAN/NAS technologies, data protection, performance optimization, lifecycle management, and supporting integrated enterprise infrastructure environments. We are looking for a candidate who can troubleshoot and resolve complex technical challenges, work effectively across infrastructure teams, and clearly communicate technical information to both customers and team members. US Citizenship is required US Clearance: Active TS/SCI Position Location: Ft Belvoir, VA Salary Range: $70,000 to $100,000. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of a collaborative, inclusive, and innovative work culture. Enjoy tremendous growth potential in a high-performing team environment. A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more! What you will do: Leading the engineering, administration, and support of enterprise storage environments, with a primary focus on NetApp and Dell Unity platforms. Designing and maintaining highly available, scalable storage solutions for file, block, and hybrid workloads. Performing provisioning, configuration, upgrades, migrations, and decommissioning of storage systems. Managing and optimizing storage environments, including aggregates, volumes, SVMs, snapshots, replication, quotas, tiering, and protocol configuration. Administering NetApp, Dell EMC, and Hitachi storage arrays, including pools, LUNs, file systems, NAS servers, snapshots, replication, FAST VP/tiering, and host connectivity. Supporting SAN and NAS infrastructure, including Fibre Channel, iSCSI, NFS, and SMB/CIFS protocols. Ensuring system compliance with DISA STIG and DoD security requirements by leading critical hardening efforts. Monitoring storage health, capacity, utilization, and performance; identifying trends and recommending remediation or expansion strategies. Troubleshooting storage, replication, latency, pathing, and connectivity issues across hosts, hypervisors, and network fabrics. Planning and executing data migration efforts between legacy and target storage platforms with minimal downtime. Implementing and supporting business continuity and disaster recovery capabilities, including snapshot policies, replication, failover, and recovery testing. Providing mentorship and guidance to junior administrators and team members to foster a deeper understanding of storage technologies. Developing and maintaining documentation related to storage architecture, processes, and procedures. Evaluating and recommending emerging storage solutions to continuously optimize system performance and efficiency. Supporting projects to enhance the security, efficiency, or capability of the storage environment. Working with vendors and third-party providers for troubleshooting and issue resolution. What you will bring: Active Top Secret/SCI clearance required at time of hire. Candidate must, at a minimum, meet DoD 8570.11-IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP) at time of consideration. Bachelor's degree with 8 - 12 years of prior relevant experience or master's degree with 6 - 10 years of prior relevant experience. Additional technical experience may be considered in lieu of degree. Current Top Secret/SCI clearance at time of consideration. Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP) at time of consideration. Advanced knowledge of storage systems architecture, lifecycle engineering, and infrastructure modernization principles. Demonstrated experience with NetApp, Dell EMC, Hitachi, VMware vSAN and other storage technologies. Strong working knowledge of enterprise computing environments (physical, virtual, hybrid) and server virtualization platforms (e.g., VMware). Working knowledge of virtualization such as VMware vSphere and backup technologies such as NetBackup, Commvault and Veeam. Strong knowledge of SANs, Fibre Channel fabric, and storage technologies. Deep understanding of DISA STIGs, system hardening, and DoD security compliance frameworks. Develop storage standards, architecture documentation, operational procedures, and support runbooks. Strong troubleshooting skills across systems, virtualization, and storage layers. How you will wow us: Experience supporting large-scale Windows and Linux server environments. ITIL 5 Foundation Certification Experience with storage migrations using native and third-party tools. Knowledge of backup platforms such as Commvault, Veeam, NetBackup, or similar. Familiarity with automation tools such as Ansible or PowerCLI for automation tasks. Experience in regulated, highly available, or mission-critical environments. Prior work within the Department of War and familiarity with its IT environments. JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. JCS is both a Great Place to Work and a Top Places to Work certified company. Our employees embody our core values, and we are looking for others who do too! Customer Experience: Strive for excellence and delight our clients Innovation: Embrace creative thinking to enable continual growth and powerful solutions Accountability: Take ownership of and pride in our actions and service delivery Inspire: Be inspired to be your best self and have fun in the process Integrity: Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care. At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $70,000.00 - $100,000.00 Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws. NOTICE : Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app. Powered by JazzHR PJUUXPu8r7
Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. AGE Solutions is seeking an experienced Information Technology Subject Matter Expert (IT SME) - Enterprise Storage & Backup to support our DoD customer. This position provides senior-level technical expertise, leadership, and advisory support for enterprise storage, backup, recovery, and data protection infrastructure supporting mission-critical DoD environments. The IT SME will provide hands-on technical leadership across enterprise SAN, NAS, object storage, backup, recovery, and cloud storage environments. The successful candidate will have extensive experience designing, implementing, integrating, troubleshooting, securing, and sustaining enterprise storage and data protection solutions. Responsibilities Include: Provide senior-level technical leadership and advisory support for enterprise storage, backup, recovery, and data protection infrastructure. Design, architect, deploy, configure, integrate, and sustain enterprise storage arrays, SAN/NAS environments, storage fabrics, and backup solutions. Administer and troubleshoot enterprise storage technologies, including Fibre Channel zoning, iSCSI, FCoE, HBA/CNA technologies, storage controllers, LUNs, RAID, NAS, and hierarchical storage systems. Support enterprise storage and data protection platforms, including NetApp, Pure Storage, Cohesity DataProtect, NetBackup, and Brocade Fibre Channel switching. Design and maintain disaster recovery, backup, replication, restoration, and business continuity solutions for mission-critical systems. Support cloud-based storage and backup solutions across AWS, Microsoft Azure, and OCI environments. Troubleshoot complex storage performance, connectivity, replication, and backup failures; perform root-cause analysis and implement corrective actions. Implement storage security controls, including encryption, data immutability, ransomware mitigation, access controls, and secure data protection practices. Apply and support DISA STIGs, IAVAs, and DoD cybersecurity requirements applicable to enterprise storage and backup infrastructure. Support Windows and RHEL systems with storage presentation, volume management, multipathing (MPIO), and backup agent configuration. Support backup and restoration requirements for Oracle, Microsoft SQL Server, and other enterprise database environments. Develop and maintain automation using PowerShell, Python, Bash, and related technologies for storage provisioning, capacity management, backup scheduling, monitoring, and routine administration. Integrate storage and data protection capabilities into automated provisioning and Infrastructure-as-Code (IaC) workflows where applicable. Lead storage and data protection initiatives through planning, design, implementation, data migration, transition, and sustainment phases. Prepare and maintain technical documentation, including architecture documentation, project plans, status reports, disaster recovery runbooks, procedures, job guides, and system documentation. Provide technical guidance and mentorship to engineers and administrators while coordinating activities across Government, contractor, and vendor teams. Communicate complex technical issues, risks, recommendations, and solutions to technical and non-technical stakeholders. Required Skills, Qualifications and Experience: Security Clearance: Must have and maintain a current DoD Top Secret clearance. Experience: Five (5) years of hands-on experience managing enterprise SAN environments, including Fibre Channel zoning, iSCSI, FCoE, HBA/CNA, storage controllers, LUNs, RAID, NAS/file sharing, hierarchical storage, and enterprise backup/restore technologies. Five (5) years of hands-on experience supporting Department of Defense (DoD) IT systems. Two (2) years of experience in an advisory or managerial position supporting DoD or Federal enterprise infrastructure, including evaluating and integrating enterprise-level storage and backup technologies. Three (3) years of experience designing, architecting, deploying, and managing enterprise storage arrays, storage topologies, and disaster recovery/backup solutions. Certifications: Must possess and maintain (1) current DoD 8140/8570-compliant IAT Level II Acceptable certifications include: CompTIA Security+ CE, CompTIA CySA+, GIAC Security Essentials (GSEC), GIAC Global Industrial Cyber Security Professional (GICSP), Cisco Certified Network Associate (CCNA), ISC2 Systems Security Certified Practitioner (SSCP). Must possess and maintain (1) current Computing Environment Certification from the following: AWS Certified Solutions Architect - Professional, Microsoft Certified: Azure Solutions Architect Expert, Dell Certified Associate - Information Storage and Management, NetApp Certified Data Administrator (ONTAP), NetApp Certified Hybrid Cloud Administrator, NetApp Certified Hybrid Cloud Architect, NetApp Certified Implementation Engineer - SAN Specialist (ONTAP), NetApp Certified Hybrid Cloud Implementation Engineer, Cohesity Certified Protection Associate - DataProtect, Cohesity Certified Protection Professional - NetBackup Skills and Knowledge: Demonstrated experience with enterprise storage and backup technologies such as NetApp, Pure Storage, Cohesity, NetBackup, and Brocade. Strong knowledge of storage networking technologies and protocols, including Fibre Channel, iSCSI, FCoE, NFS, SMB/CIFS, and dedicated backup/replication networks. Experience administering enterprise storage and backup solutions in Windows and RHEL/Linux environments. Experience supporting data protection, backup, and restoration for Oracle, SQL Server, and other enterprise database platforms. Experience with storage security, ransomware protection, immutable backups, encryption, vulnerability remediation, and DISA STIG/IAVA compliance. Experience using scripting and automation technologies such as PowerShell, Python, and Bash. Demonstrated ability to lead technical teams and enterprise infrastructure initiatives. Strong written and verbal communication skills with the ability to communicate technical concepts to technical and non-technical audiences. Extensive experience supporting enterprise storage and backup infrastructure within DLA or other DoD environments. Experience with AWS S3/Glacier, Microsoft Azure Blob Storage/Azure Backup, and OCI storage services. Experience designing and supporting dedicated storage, backup, and replication networks. Experience leading enterprise storage migrations and technology refresh initiatives. Knowledge of data protection architecture, ransomware recovery, immutable storage, encryption, and disaster recovery strategies. Experience supporting security assessments, vulnerability remediation, STIG compliance, and Government audits. Experience integrating storage and backup capabilities with Infrastructure-as-Code (IaC), automated provisioning, and DevSecOps workflows. Demonstrated ability to independently analyze complex technical problems, determine root cause, recommend solutions, and communicate technical risk to management. Work Environment and Physical Demand: Work is primarily performed in a professional office, data center, and secure Government facility environment. The position requires prolonged periods of sitting and working at a computer workstation, with occasional standing and walking throughout the workday. Must be able to operate standard computer, network, storage, and data center equipment. May occasionally be required to work in data center environments with elevated noise levels, controlled temperatures, raised floors, and confined equipment areas. Must be able to bend, reach, kneel, crouch, and work around or behind equipment racks when supporting installation, troubleshooting, or maintenance activities. Must be able to lift, carry, push, or move equipment weighing up to 25 pounds independently and heavier equipment with appropriate assistance. Requires sufficient manual dexterity to connect cables, install or remove hardware components, and perform other equipment-related tasks. May require occasional after-hours, weekend, or on-call support to address system outages, maintenance activities, upgrades, migrations, or other mission-critical requirements. Must be able to work effectively in secure environments and comply with applicable Government facility, information security, and safety requirements. Occasional travel may be required to support customer facilities, system installations, migrations, or other program requirements. The projected salary range for this position is $130,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person . click apply for full job details
11/12/2026
Full time
Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. AGE Solutions is seeking an experienced Information Technology Subject Matter Expert (IT SME) - Enterprise Storage & Backup to support our DoD customer. This position provides senior-level technical expertise, leadership, and advisory support for enterprise storage, backup, recovery, and data protection infrastructure supporting mission-critical DoD environments. The IT SME will provide hands-on technical leadership across enterprise SAN, NAS, object storage, backup, recovery, and cloud storage environments. The successful candidate will have extensive experience designing, implementing, integrating, troubleshooting, securing, and sustaining enterprise storage and data protection solutions. Responsibilities Include: Provide senior-level technical leadership and advisory support for enterprise storage, backup, recovery, and data protection infrastructure. Design, architect, deploy, configure, integrate, and sustain enterprise storage arrays, SAN/NAS environments, storage fabrics, and backup solutions. Administer and troubleshoot enterprise storage technologies, including Fibre Channel zoning, iSCSI, FCoE, HBA/CNA technologies, storage controllers, LUNs, RAID, NAS, and hierarchical storage systems. Support enterprise storage and data protection platforms, including NetApp, Pure Storage, Cohesity DataProtect, NetBackup, and Brocade Fibre Channel switching. Design and maintain disaster recovery, backup, replication, restoration, and business continuity solutions for mission-critical systems. Support cloud-based storage and backup solutions across AWS, Microsoft Azure, and OCI environments. Troubleshoot complex storage performance, connectivity, replication, and backup failures; perform root-cause analysis and implement corrective actions. Implement storage security controls, including encryption, data immutability, ransomware mitigation, access controls, and secure data protection practices. Apply and support DISA STIGs, IAVAs, and DoD cybersecurity requirements applicable to enterprise storage and backup infrastructure. Support Windows and RHEL systems with storage presentation, volume management, multipathing (MPIO), and backup agent configuration. Support backup and restoration requirements for Oracle, Microsoft SQL Server, and other enterprise database environments. Develop and maintain automation using PowerShell, Python, Bash, and related technologies for storage provisioning, capacity management, backup scheduling, monitoring, and routine administration. Integrate storage and data protection capabilities into automated provisioning and Infrastructure-as-Code (IaC) workflows where applicable. Lead storage and data protection initiatives through planning, design, implementation, data migration, transition, and sustainment phases. Prepare and maintain technical documentation, including architecture documentation, project plans, status reports, disaster recovery runbooks, procedures, job guides, and system documentation. Provide technical guidance and mentorship to engineers and administrators while coordinating activities across Government, contractor, and vendor teams. Communicate complex technical issues, risks, recommendations, and solutions to technical and non-technical stakeholders. Required Skills, Qualifications and Experience: Security Clearance: Must have and maintain a current DoD Top Secret clearance. Experience: Five (5) years of hands-on experience managing enterprise SAN environments, including Fibre Channel zoning, iSCSI, FCoE, HBA/CNA, storage controllers, LUNs, RAID, NAS/file sharing, hierarchical storage, and enterprise backup/restore technologies. Five (5) years of hands-on experience supporting Department of Defense (DoD) IT systems. Two (2) years of experience in an advisory or managerial position supporting DoD or Federal enterprise infrastructure, including evaluating and integrating enterprise-level storage and backup technologies. Three (3) years of experience designing, architecting, deploying, and managing enterprise storage arrays, storage topologies, and disaster recovery/backup solutions. Certifications: Must possess and maintain (1) current DoD 8140/8570-compliant IAT Level II Acceptable certifications include: CompTIA Security+ CE, CompTIA CySA+, GIAC Security Essentials (GSEC), GIAC Global Industrial Cyber Security Professional (GICSP), Cisco Certified Network Associate (CCNA), ISC2 Systems Security Certified Practitioner (SSCP). Must possess and maintain (1) current Computing Environment Certification from the following: AWS Certified Solutions Architect - Professional, Microsoft Certified: Azure Solutions Architect Expert, Dell Certified Associate - Information Storage and Management, NetApp Certified Data Administrator (ONTAP), NetApp Certified Hybrid Cloud Administrator, NetApp Certified Hybrid Cloud Architect, NetApp Certified Implementation Engineer - SAN Specialist (ONTAP), NetApp Certified Hybrid Cloud Implementation Engineer, Cohesity Certified Protection Associate - DataProtect, Cohesity Certified Protection Professional - NetBackup Skills and Knowledge: Demonstrated experience with enterprise storage and backup technologies such as NetApp, Pure Storage, Cohesity, NetBackup, and Brocade. Strong knowledge of storage networking technologies and protocols, including Fibre Channel, iSCSI, FCoE, NFS, SMB/CIFS, and dedicated backup/replication networks. Experience administering enterprise storage and backup solutions in Windows and RHEL/Linux environments. Experience supporting data protection, backup, and restoration for Oracle, SQL Server, and other enterprise database platforms. Experience with storage security, ransomware protection, immutable backups, encryption, vulnerability remediation, and DISA STIG/IAVA compliance. Experience using scripting and automation technologies such as PowerShell, Python, and Bash. Demonstrated ability to lead technical teams and enterprise infrastructure initiatives. Strong written and verbal communication skills with the ability to communicate technical concepts to technical and non-technical audiences. Extensive experience supporting enterprise storage and backup infrastructure within DLA or other DoD environments. Experience with AWS S3/Glacier, Microsoft Azure Blob Storage/Azure Backup, and OCI storage services. Experience designing and supporting dedicated storage, backup, and replication networks. Experience leading enterprise storage migrations and technology refresh initiatives. Knowledge of data protection architecture, ransomware recovery, immutable storage, encryption, and disaster recovery strategies. Experience supporting security assessments, vulnerability remediation, STIG compliance, and Government audits. Experience integrating storage and backup capabilities with Infrastructure-as-Code (IaC), automated provisioning, and DevSecOps workflows. Demonstrated ability to independently analyze complex technical problems, determine root cause, recommend solutions, and communicate technical risk to management. Work Environment and Physical Demand: Work is primarily performed in a professional office, data center, and secure Government facility environment. The position requires prolonged periods of sitting and working at a computer workstation, with occasional standing and walking throughout the workday. Must be able to operate standard computer, network, storage, and data center equipment. May occasionally be required to work in data center environments with elevated noise levels, controlled temperatures, raised floors, and confined equipment areas. Must be able to bend, reach, kneel, crouch, and work around or behind equipment racks when supporting installation, troubleshooting, or maintenance activities. Must be able to lift, carry, push, or move equipment weighing up to 25 pounds independently and heavier equipment with appropriate assistance. Requires sufficient manual dexterity to connect cables, install or remove hardware components, and perform other equipment-related tasks. May require occasional after-hours, weekend, or on-call support to address system outages, maintenance activities, upgrades, migrations, or other mission-critical requirements. Must be able to work effectively in secure environments and comply with applicable Government facility, information security, and safety requirements. Occasional travel may be required to support customer facilities, system installations, migrations, or other program requirements. The projected salary range for this position is $130,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person . click apply for full job details