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This job is with Gilead Sciences Inc., an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID 19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. Join Gilead and help create possible, together. Director, Data/AI Product Owner, Research As part of our enterprise AI strategy to accelerate discovery and development of life changing therapies, we are seeking a Director, Data/AI Product Owner (Research) to lead AI/data product strategy across Research and Translation Sciences (Discovery, Preclinical, Translational, and Early Development). In this leadership role, you will define and drive a portfolio-level product vision and strategy, shaping how AI is applied to transform scientific workflows, accelerate decision-making, and improve research productivity. You will serve as a strategic partner to senior scientific and functional leaders. Serving as the primary liaison between stakeholders and technical teams, you will translate ambiguous and evolving Research needs into a clear, prioritized product roadmap, define success metrics tied to measurable business outcomes and influence both near-term delivery and longer-range data and AI platform evolution. As the IT product owner, you will own the product vision, roadmap and stakeholder engagement for AI-enabled reporting, planning and analytics use cases while understanding the technical architecture required to deliver solutions. Reporting to the Senior Director, Data & AI, you will oversee a portfolio of AI-enabled products and guide cross-functional teams in delivering high-value solutions. This position is based in Foster City, CA (hybrid eligible). Key Responsibilities Define and lead product strategy and multi-year roadmap for AI-enabled research capabilities. Partner with senior Research leaders to identify high-impact AI opportunities, identify pain points, and advanced analytics opportunities, and develop compelling business cases Lead and mentor Product Owners and Product Managers. Prioritize the product backlog based on business value, risk, technical feasibility, and alignment with enterprise data and AI strategy. Establish and scale product operating model for consistency in delivery. Translate business objectives into clear product requirements and backlog items, incorporating data architecture, platform constraints, and scalability considerations. Own the end to end product vision and multi year roadmap for a portfolio of AI-enabled capabilities for Research decision-support, balancing enterprise priorities, platform constraints and value realization. Align solutions with data architecture, AI/ML capabilities, and platforms. Define and track success metrics such as cost reduction, productivity gains, user adoption, and satisfaction; use insights to guide continuous improvement. Drive change management and user adoption, including designing for user experience, stakeholder communications, training strategies, and feedback loops. Own the vendor and partner strategy for product support, including external development capacity and AI/LLM capabilities, in coordination with IT and Procurement. Identify gaps between current state capabilities and target state solutions, influencing Databricks, AWS, and data platform evolution in partnership with technical leaders. Serve as a trusted advisor to research leadership, applying strong business and financial acumen to evaluate trade offs and recommend data and AI driven solutions. Key Skills & Experience Bachelor's with 12+ years or Master's/PhD with 10+ years in relevant field. Deep understanding of drug discovery and development. Demonstrated experience as a Product Owner or Product Manager, with a strong track record of translating business needs into scalable data and AI solutions. Strong stakeholder management and influence skills, including the ability to operate as a trusted advisor to senior research leaders. Demonstrated business and financial acumen with the ability to evaluate ROI, cost-to-value trade-offs and long-term platform investments. Solid understanding of data and AI architecture concepts, with the ability to discuss design options and trade offs with engineering and data science teams. Familiarity modern data platforms such as Databricks and AWS. Proven experience working in Agile/Scrum environments, using metrics driven approaches to guide prioritization and delivery. Optional Differentiators Experience with AI/ML in drug discovery. Exposure to generative AI use cases. Familiarity with scientific platforms (ELN, Assay Management, Scientific Research, LIMS, HPC systems). The salary range for this position is: $226,185.00 - $292,710.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans . For additional benefits information, visit: Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company . click apply for full job details

This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. As a Senior Cloud Platform Engineer, you will help design and operate the AWS foundation and the developer experience this platform runs on, so that product teams can ship quickly and safely, and our clients can run their data in a secure, performant, and stable environment. This is amongst the first technical roles we are hiring for our Fort Lauderdale site. You will work closely with our team in Zurich. The first 3-6 months: Some of what you can expect early on: Learning our AWS environment and serverless platform setup in depth Working through open items from our Well-Architected Framework Review Contributing to the direction on observability tooling, together with the other Senior Platform Engineer, the SRE team, and our developers Taking on increasing responsibility as you build context, always in alignment with the Zurich team What you will do: Contribute to the design and operation of our multi-tenant AWS environment, including account structure, guardrails, and network and security baselines Build and maintain Infrastructure-as-Code modules and landing zones using Terraform or OpenTofu Collaborate on the design of our observability approach for a distributed serverless system Work with the team on FinOps practice: cost visibility, per-tenant attribution, and tuning of concurrency, memory, and cost per invocation Help build the guardrails, access patterns, and cost controls for product teams consuming Amazon Bedrock Support platform identity across Amazon Cognito and federation into client-managed identity providers such as Microsoft Entra ID for production workloads Share an on-call rotation with the other platform engineers, and help shape a coverage model that works across time zones Mentor colleagues and support a platform-as-a-product culture that gives teams autonomy without losing governance Our stack: Serverless-first on AWS: Lambda, DynamoDB, SQS, S3, and Bedrock. Terraform and OpenTofu for infrastructure, GitHub Actions for CI/CD. Product teams work in Rust, TypeScript, Python, Vue, and Angular. We do not run containers Qualifications 5+ years in platform engineering, cloud infrastructure, or DevOps, with substantial hands-on AWS experience Hands-on Infrastructure-as-Code experience with Terraform or OpenTofu, including multi-account and landing zone design A clear point of view on observability for distributed systems, and the reasoning behind it Solid automation and scripting ability. We are language-agnostic; Rust, TypeScript, or Python all work here Excellent collaboration and communication skills, with the ability to influence and enable product teams It would be a real bonus if you have: Experience with AWS serverless and event-driven architecture, including idempotency, retries, dead-letter queues, and failure handling. Strong AWS generalists who want to go deep here are welcome Experience building AI agents to monitor platform health FinOps or cloud cost optimization experience Experience with identity federation into client-managed identity providers such as Entra ID, and with multi-tenant identity models Experience building or scaling a B2B SaaS platform Familiarity with financial services requirements around security, compliance, and auditability Strong CI/CD and automation background, ideally with GitHub Actions Experience with Amazon Bedrock or comparable managed AI services AWS certification, particularly DevOps Engineer - Professional, Solutions Architect - Professional, or Security - Specialty Additional Information This role will require regular travel to Switzerland We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

Application deadline: Oct 29, 2026 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are seeking a passionate and motivated engineer to join a team that owns and operates a number of critical infrastructure systems. The ideal candidate would be innovative and have great problem solving and analytical skills. You must be very comfortable and confident working on Linux systems. You must have very strong knowledge of operating system and networking fundamentals. You understand TCP/IP and other common network protocols. You are proficient with at least one high-level scripting language (such as Python, Ruby, or Perl). You should have a bias toward automation and track record of creating automated solutions. You have experience operating distributed systems and diagnosing and resolving complex problems. You pay attention to detail and solve problems at their root. About the team About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience - Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent - Experience working with Linux PREFERRED QUALIFICATIONS - Experience maintaining the resilience and reliability of services by troubleshooting deployment failures, creating infrastructure as code, creating resources (alarms, metrics, IAM role credentials), infrastructure provisioning and patching hosts - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience developing systems management and administration automation in a high-level scripting language (Perl, Python, Ruby) or Java - Experience with service-oriented architecture and web services - Knowledge of TCP/IP and networking protocols such as HTTP and DNS - Experience working in 24/7 production environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Denver - 104 000.00 USD annually USA, VA, Arlington - 104 000.00 USD annually USA, VA, Herndon - 104 000.00 USD annually

Cloud and Systems Administrator Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, Kansas, Florida, Iowa, Ohio, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! POSITION SUMMARY: Corporate Technologies seeking a Cloud and Systems Administrator who is responsible for the administration, security, reliability, and modernization of CT's infrastructure, Microsoft cloud environment, endpoints, and enterprise applications.The role will support the current hybrid environment while helping CT transition toward a cloud-first architecture centered around Microsoft Entra ID, Intune, Microsoft 365, Defender XDR, automation, and modern endpoint management. Job Duties: Administer Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive. Support Active Directory, Windows Server, DNS, DHCP, Group Policy, and remaining hybrid infrastructure. Administer and support enterprise business applications, permissions, SSO, integrations, and vendor escalations. Expand Microsoft Intune for endpoint management, configuration, compliance, application deployment, and Windows Autopilot. Help transition devices and identity services from traditional Active Directory toward Entra ID. Implement and manage Conditional Access, MFA, passwordless authentication, and identity security. Implement and administer Microsoft Defender XDR, Defender for Endpoint, and related Microsoft security technologies. Improve system uptime, monitoring, redundancy, backup, recovery, and overall availability. Identify infrastructure and applications that can be migrated, consolidated, or replaced with cloud services. Automate repetitive administration using PowerShell, Microsoft Graph, APIs, and other automation tools. Troubleshoot escalated infrastructure, application, identity, endpoint, and Microsoft cloud issues. Maintain technical documentation and participate in change management and disaster recovery planning. Coordinate and collaborate with network engineering, business application, and database administration functions to ensure availability, reliability, and scalability of corporate infrastructure (hardware/software) to meet business demands. Managing Windows Server and Domain Services lifecycle to ensure maximum security of our systems and data. Leading the design and creation of a Windows infrastructure refresh while coaching Service Desk personnel for cross training opportunities and skills overlap. This will include updating/migrating Domain Controllers, DNS and DHCP servers, certificate services, and other core Windows services that are refreshed. Evaluating operating system and application software and security updates and applying these updates in a promotional process from lower environments to production. Maintain and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies. Participate in disaster recovery testing. Document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives. Monitoring servers, services, processes, and application-level performance and availability and troubleshooting where appropriate. Investigating security alerts from SIEM solution to respond to potential threats. Adhering to an IT Service Desk, Change Management and Problem Management ITIL framework. Document the company's existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives. Qualifications: 5+ years in Cloud and Systems Administrator role Bachelor's Degree in Computer Science, Information Technology, or similar field; or 5 additional years of experience in the IT field including one industry certification related to Microsoft technologies. Optimistic, proactive, energetic approach to work habits, management techniques, and communications. A passion for technology. Ability to adapt quickly to changing technology. Strong organizational skills with the ability to handle multiple tasks, assignments and prioritize to meet deadlines. Self-motivated and results-oriented. Methodical and disciplined approach to problem solving. Attention to detail and thoroughness. Strong interpersonal and customer relationship management skills. Ability to communicate effectively with all levels of end-users in a clear, professional and concise manner Self-management and leadership skills. Detail oriented with demonstrated customer service and organizational skills Ability to manage multiple projects and priorities. Ability to perform independent research to help develop strategic objectives and direction. The pay range for this position is $75,000.00 - $81,000.00 annually Benefits: 401(k) matching Dental insurance Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Vision insurance Pet Insurance Short term disability Long term disability Equal Employment Opportunity: Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply. Compensation details: 0 Yearly Salary PI8755e6-

Description: Job Title: C++ Firmware Developer Location: Maple Heights, Ohio 44137 (In office) Employment Type: Full Time Overview We are seeking a skilled C++ Firmware Engineer with hands-on experience in embedded systems and a strong understanding of vending machine technologies. This role involves developing, maintaining, and optimizing firmware that powers vending machines, including payment systems, inventory tracking, and hardware integration. Key Responsibilities Design, develop, test, and maintain embedded firmware in C++ for vending machine systems Interface with hardware components such as bill validators, coin mechanisms, card readers, touchscreens, and IoT modules Implement and debug communication protocols (e.g., MDB, UART, SPI, I2C) commonly used in vending environments Collaborate with electrical, mechanical, and software engineers to ensure seamless integration Optimize system performance, memory usage, and power consumption Develop and maintain diagnostic tools and firmware update mechanisms (OTA or wired) Troubleshoot field issues and provide root cause analysis Ensure compliance with industry standards and payment security requirements (e.g., PCI, EMV where applicable) Required Qualifications Bachelor's degree in Computer Engineering, Electrical Engineering, or related field (or equivalent experience) 3+ years of experience in embedded firmware development using C++ Strong understanding of real-time operating systems (RTOS) or bare-metal systems Experience working with microcontrollers (e.g., ARM Cortex-M, AVR, PIC) Familiarity with vending machine protocols such as MDB (Multi-Drop Bus) & DEX Experience integrating payment systems (cash and cashless) Proficiency with debugging tools (oscilloscopes, logic analyzers, JTAG debuggers) Strong problem-solving skills and attention to detail Preferred Qualifications Experience with IoT connectivity (Wi-Fi, LTE, Bluetooth) in embedded devices Knowledge of Linux-based embedded systems Familiarity with cloud integration for telemetry and remote management Experience in low-power design and optimization Understanding of cybersecurity best practices for embedded systems Nice-to-Have Skills Experience with vending machine management systems (VMS) Understanding or familiarity with DEX protocol Understanding or familiarity with MDB communication protocol Knowledge of telemetry, remote monitoring, and predictive maintenance What We Offer Competitive salary and benefits package Opportunity to work on innovative, real-world embedded systems Collaborative engineering environment Career growth and development opportunities Requirements: Job Title: C++ Firmware Developer Location: Maple Heights, Ohio 44137 (In office) Employment Type: Full Time Overview We are seeking a skilled C++ Firmware Engineer with hands-on experience in embedded systems and a strong understanding of vending machine technologies. This role involves developing, maintaining, and optimizing firmware that powers vending machines, including payment systems, inventory tracking, and hardware integration. Key Responsibilities Design, develop, test, and maintain embedded firmware in C++ for vending machine systems Interface with hardware components such as bill validators, coin mechanisms, card readers, touchscreens, and IoT modules Implement and debug communication protocols (e.g., MDB, UART, SPI, I2C) commonly used in vending environments Collaborate with electrical, mechanical, and software engineers to ensure seamless integration Optimize system performance, memory usage, and power consumption Develop and maintain diagnostic tools and firmware update mechanisms (OTA or wired) Troubleshoot field issues and provide root cause analysis Ensure compliance with industry standards and payment security requirements (e.g., PCI, EMV where applicable) Required Qualifications Bachelor's degree in Computer Engineering, Electrical Engineering, or related field (or equivalent experience) 3+ years of experience in embedded firmware development using C++ Strong understanding of real-time operating systems (RTOS) or bare-metal systems Experience working with microcontrollers (e.g., ARM Cortex-M, AVR, PIC) Familiarity with vending machine protocols such as MDB (Multi-Drop Bus) & DEX Experience integrating payment systems (cash and cashless) Proficiency with debugging tools (oscilloscopes, logic analyzers, JTAG debuggers) Strong problem-solving skills and attention to detail Preferred Qualifications Experience with IoT connectivity (Wi-Fi, LTE, Bluetooth) in embedded devices Knowledge of Linux-based embedded systems Familiarity with cloud integration for telemetry and remote management Experience in low-power design and optimization Understanding of cybersecurity best practices for embedded systems Nice-to-Have Skills Experience with vending machine management systems (VMS) Understanding or familiarity with DEX protocol Understanding or familiarity with MDB communication protocol Knowledge of telemetry, remote monitoring, and predictive maintenance What We Offer Competitive salary and benefits package Opportunity to work on innovative, real-world embedded systems Collaborative engineering environment Career growth and development opportunities PI-4822

Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. We handle relocation for anyone interested outside of the Hampton Roads, VA area General Summary: The AI Lead Developer is a hands-on "builder" role, and a senior technical staff engineer who can lead a team of developers and can also builds new AI applications and software including agentic AI applications, analytical solutions and pilot new ideas from incubation to deployment. This role is a critical part of Family Dollar's capability to build our own AI applications inhouse using top of line agent development kits, APIs, software libraries and interface with our vendors and partners to trial their products for fit within Family Dollar's IT estate, including our cloud environments, digital applications, and our operational systems. This position is fully onsite. Principal Duties & Responsibilities: Translate business requirements into target AI solutions that can be delivered fast and iteratively on Google Cloud Platform. Develop agentic AI applications using modern agent development kits and frameworks (e.g., Google Agent Development Kit, Gemini Agent Platform, LangGraph, etc), including multi-agent workflows, tool integration, and human-in-the-loop checkpoints. Build and operate retrieval-augmented generation (RAG) solutions that ground LLMs in Family Dollar's enterprise data, including ingestion, embeddings and vectors. Deploy and maintain production-grade AI agents capable of reasoning, tool-use, and multi-step task execution. Establish and maintain MLOps and CI/CD pipelines for AI workloads, including model and prompt versioning, evaluation harnesses, monitoring, cost controls, and rollback procedures. Implement enterprise-grade guardrails for AI applications, prompt-injection defense, PII handling, content safety, role-based access controls, and audit logging; partnering with platform, security, infrastructure, and business stakeholders to meet Family Dollar's standards for identity, networking, data residency, and compliance. Define how AI applications integrate into Family Dollar's existing IT estate. Set integration patterns, APIs, and data contracts across identity, networking, data, and retail systems (POS, ERP, CRM, inventory, supply chain), partnering with the teams that own those systems. Own technical quality across the team's AI work - set and uphold engineering standards, review code, and keep technical debt low so solutions stay maintainable and easy to operate Partner with IT support to transition support gradually through SOPs, runbooks, dashboards, on-call coverage, and alerting, and escalation point after handover. Lead and mentor the engineering team, sharing knowledge and setting technical standards across the AI and Automation team. On call coverage (technical support) as needed. Performs other duties as assigned. Position Requirements: Fully onsite office work environment Minimum Requirements: Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (Master's preferred). 5+ years of progressive IT experience in large, cross-functional teams or projects, preferably in a retail environment. 2+ years developing AI solutions in a leading role Write clean, well-tested, well-documented code; conduct code reviews; and contribute to internal libraries, templates, and engineering best practices. Sense of urgency and the ability to drive a delivery team toward results in a dynamic environment. Ability in developing, presenting and communicating technical concepts to varying audiences Experience in retail, supply chain, or large-scale operational environments within retail systems (POS, ERP, CRM, inventory, supply chain, etc). Advanced knowledge of recent GenAI platform advancements. Experience in Google Cloud Platform, generative AI, LLMs, and agentic frameworks "Projected Salary Range: $132,000 to 160,000". 20% annual bonus opportunity plus other incentives Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Development Family Dollar

Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

About Urban Sky Urban Sky is a venture-backed aerospace startup on a mission to pioneer humanity's routine, easy access to the stratosphere and the value locked within it. We design, build, operate, and sell stratospheric balloon systems. The data we collect supports a wide range of applications, from real-time wildfire monitoring to urban mapping. Our technology is also employed by government customers including the Department of War (DoW), NASA, and others. Urban Sky sends flight vehicles to the stratosphere on a weekly basis. Our team consists of engineers, makers, developers, and doers who believe in the power of human potential when passion meets utility within a small, supportive team. At Urban Sky we strive to create a team culture grounded in candor, inclusion, respect and empowerment. We aim to build the next chapter of stratospheric history in Denver and Texas and are seeking self-starting, open-minded, and hard-working team members. Position Overview / Onsite / Full-time / Salaried Urban Sky is seeking a Senior Embedded Imaging Software Engineer to own the firmware, imaging pipeline, and data-movement stack behind our electro-optical (EO) and infrared (IR) payloads - from the sensor at the focal plane to the command-and-control link on the ground. You'll write the firmware that drives our cameras and edge compute, own the CUDA image processing pipeline that turns raw pixels into clean, calibrated, geo-tagged imagery, and architect the high-rate data paths and C2 infrastructure that connect the payload to the customer. Your goal: deliver clean, honest imagery. Much of this work proves out in the field - at events, exercises, and customer engagements. Key Responsibilities: Own embedded firmware for our EO and IR payloads: sensor bring-up, driver development, and edge compute on NVIDIA Jetson platforms Integrate cameras and sensors over PCIe, MIPI/CSI, and USB, and develop board-support packages for custom carrier boards, system-on-modules, and companion microcontrollers Own the L0 image processing pipeline running in CUDA at the edge: debayering, white balance, gamma, and camera/lens correction - applied to raw frames before any codec Own IR-specific processing: non-uniformity correction (NUC), bad-pixel replacement, and radiometric calibration Develop multi-frame super-resolution and related computational imaging capabilities Implement imagery metadata (KLV/MISB) so every frame carries accurate pointing, position, and time Architect high-throughput data paths across the vehicle - PCIe as a first-class specialty - and the routing infrastructure that carries imagery, telemetry, and C2 across satellite, tactical-radio, and IP links Optimize for latency, throughput, and determinism, and balance pipeline compute against onboard ML workloads sharing the same CUDA resources Integrate payload firmware with the gimbal and motion-control stack, consuming pointing and autonomy commands from the broader payload software architecture Develop and maintain optical calibrations for our EO/IR payloads - lens distortion modeling, vignetting/flat-field correction, and MTF/sharpness characterization - so imagery quality is measured and repeatable across cameras and flights Implement motion and temporal compensation (frame-to-frame registration, stabilization, and temporal filtering) to maximize effective image quality from a moving platform Qualifications: Experience building end-to-end camera/imaging systems, from sensor to downstream consumer Working experience with image processing pipelines (debayering, calibration, correction) and CUDA or GPU-accelerated processing Experience with optical calibration and characterization - distortion modeling, vignetting correction, MTF/sharpness measurement - and building the correction steps that apply them in a processing pipeline Familiarity with motion/temporal compensation techniques (registration, stabilization, temporal filtering) for imaging from moving platforms 5+ years developing embedded firmware in C/C++ for embedded Linux and/or bare-metal/RTOS systems Hands-on experience shipping on NVIDIA Jetson or comparable embedded Linux/SoC platforms Deep experience moving high-rate data over PCIe (driver, DMA, endpoint/root-complex level) Solid grounding in networking, data routing, and command-and-control infrastructure Strong hardware debugging skills and comfort working from schematics Nice-to-Haves / Preferred Skills: IR/thermal imaging experience, including NUC and radiometric calibration GStreamer, V4L2, or other imaging/video pipeline frameworks Computational imaging techniques (super-resolution, stacking, HDR) Defense imagery and metadata standards (MISB/KLV, STANAG); defense or mission-critical development experience FPGA workflows or high-speed serial interfaces (SerDes, Aurora, MIPI) Experience with optics and optical hardware Experience with multi-sensor and multispectral fusion - co-registering and combining imagery across sensors and bands into fused data products, in partnership with downstream data teams Requirements: Must be US Citizen or Permanent Resident Must be able to obtain and maintain a US security clearance (an active clearance is a plus) Must be located near Denver, CO or willing to relocate; role is on-site at our Denver headquarters (4800 Race St) Travel expected to support field events, exercises, and customer engagements Benefits: Stock Options Medical, Vision and Dental Flexible PTO Cell Phone Bill Stipend Urban Sky is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. The pay range for this role is: 140,000 - 180,000 USD per year(Denver CO HQ) PI79ac2-6921

Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

Trademasters, an award-winning contractor with over 30 years of industry experience, offers complete facility operations management, maintenance, and repairs to millions of square feet of premium government buildings, commercial, and residential clients. We provide quality and efficient services for all the following systems or needs: HVAC, plumbing, electrical, call-desk operations, steam, boilers, UPS, generators, custodial, grounds, pest control, fire control systems, elevators, gates, bollards, service calls, architectural, structural, and building systems. This position is part of an exciting new technology startup operating within Trademasters. We are building a first-of-its-kind franchising platform for the trades industry - a groundbreaking solution designed to empower skilled tradespeople to transition from being individual contributors at HVAC or other trade companies to becoming owners of their own businesses. Our platform lowers the barrier to entrepreneurship by providing the tools, structure, and support that make business ownership accessible to those who have mastered their craft. We seek a highly motivated Senior Full Stack Engineer with mobile application development experience to join our growing development team. In this role, you will be responsible for designing, building, and deploying software solutions in collaboration with our in-house and subcontractor teams. You will also help establish and maintain structure and best practices within the development process. If you are passionate about solving complex challenges, thrive in a dynamic team environment, and are excited to make a tangible impact, we encourage you to apply for this opportunity. Why join us? Be part of a collaborative, high-impact team. Work on meaningful projects that influence real-world solutions. Opportunity for career growth and expanded responsibilities over time. Supportive culture that encourages learning, innovation, and excellence. NOTE: Candidates must be authorized to work in the United States without requiring current or future H-1B Visa sponsorship. Trademasters is an I-9 e-Verify Employer. Location : Our preference is to hire someone who can work on-site in Lorton, Virginia, at least two (2) days per week. However, we will consider a fully remote arrangement for the right candidate. Senior Software Engineer Requirements: Bachelor's degree in Computer Science, Software Engineering, or a related field. 6 to 10 years of experience developing within an Agile product development environment. Must have proficiency in mobile development technologies, iOS, and Android Must have proficiency in C# or C++ Must have proficiency in JavaScript Strong problem-solving skills and the ability to independently learn and adapt to evolving project needs. Excellent verbal and written communication skills, with a collaborative approach to working within a team. Senior Software Engineer Preferred Qualifications: Experience with enterprise software solutions. Knowledge of full-stack development. Back-end development expertise. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Exposure to product management or team leadership responsibilities. Senior Software Engineer Key Responsibilities: Analyze project requirements and design architecture for consumer-facing components. Lead portions of the software development process and collaborate with team members to integrate and deploy solutions. Contribute to and help guide technical decision-making processes. Document and promote best practices within the internal development team. Senior Software Engineer Benefits: Cigna Medical, Cigna Dental, and EyeMed Vision coverage on your first day Company paid Life Insurance and Short-term disability coverage on your first day Long-term Disability Health Savings Account with generous employer contributions Generous 401K match and vesting with Roth option Paid holidays (6) Generous PTO No phone calls or emails, please. We will contact selected candidates. Recruiters and unsolicited services, please do not contact. EEO Statement: Trademasters prohibits discrimination against qualified individuals based on their veteran status, disabilities, age, ethnicity, national origin, sex (including pregnancy and sexual orientation), religion, race, color, or genetic information. Equal Opportunity Employer/Veterans/Disabled Compensation details: 00 PIf4c-9868

Description: Job Title: C++ Firmware Developer Location: Maple Heights, Ohio 44137 (In office) Employment Type: Full Time Overview We are seeking a skilled C++ Firmware Engineer with hands-on experience in embedded systems and a strong understanding of vending machine technologies. This role involves developing, maintaining, and optimizing firmware that powers vending machines, including payment systems, inventory tracking, and hardware integration. Key Responsibilities Design, develop, test, and maintain embedded firmware in C++ for vending machine systems Interface with hardware components such as bill validators, coin mechanisms, card readers, touchscreens, and IoT modules Implement and debug communication protocols (e.g., MDB, UART, SPI, I2C) commonly used in vending environments Collaborate with electrical, mechanical, and software engineers to ensure seamless integration Optimize system performance, memory usage, and power consumption Develop and maintain diagnostic tools and firmware update mechanisms (OTA or wired) Troubleshoot field issues and provide root cause analysis Ensure compliance with industry standards and payment security requirements (e.g., PCI, EMV where applicable) Required Qualifications Bachelor's degree in Computer Engineering, Electrical Engineering, or related field (or equivalent experience) 3+ years of experience in embedded firmware development using C++ Strong understanding of real-time operating systems (RTOS) or bare-metal systems Experience working with microcontrollers (e.g., ARM Cortex-M, AVR, PIC) Familiarity with vending machine protocols such as MDB (Multi-Drop Bus) & DEX Experience integrating payment systems (cash and cashless) Proficiency with debugging tools (oscilloscopes, logic analyzers, JTAG debuggers) Strong problem-solving skills and attention to detail Preferred Qualifications Experience with IoT connectivity (Wi-Fi, LTE, Bluetooth) in embedded devices Knowledge of Linux-based embedded systems Familiarity with cloud integration for telemetry and remote management Experience in low-power design and optimization Understanding of cybersecurity best practices for embedded systems Nice-to-Have Skills Experience with vending machine management systems (VMS) Understanding or familiarity with DEX protocol Understanding or familiarity with MDB communication protocol Knowledge of telemetry, remote monitoring, and predictive maintenance What We Offer Competitive salary and benefits package Opportunity to work on innovative, real-world embedded systems Collaborative engineering environment Career growth and development opportunities Requirements: Job Title: C++ Firmware Developer Location: Maple Heights, Ohio 44137 (In office) Employment Type: Full Time Overview We are seeking a skilled C++ Firmware Engineer with hands-on experience in embedded systems and a strong understanding of vending machine technologies. This role involves developing, maintaining, and optimizing firmware that powers vending machines, including payment systems, inventory tracking, and hardware integration. Key Responsibilities Design, develop, test, and maintain embedded firmware in C++ for vending machine systems Interface with hardware components such as bill validators, coin mechanisms, card readers, touchscreens, and IoT modules Implement and debug communication protocols (e.g., MDB, UART, SPI, I2C) commonly used in vending environments Collaborate with electrical, mechanical, and software engineers to ensure seamless integration Optimize system performance, memory usage, and power consumption Develop and maintain diagnostic tools and firmware update mechanisms (OTA or wired) Troubleshoot field issues and provide root cause analysis Ensure compliance with industry standards and payment security requirements (e.g., PCI, EMV where applicable) Required Qualifications Bachelor's degree in Computer Engineering, Electrical Engineering, or related field (or equivalent experience) 3+ years of experience in embedded firmware development using C++ Strong understanding of real-time operating systems (RTOS) or bare-metal systems Experience working with microcontrollers (e.g., ARM Cortex-M, AVR, PIC) Familiarity with vending machine protocols such as MDB (Multi-Drop Bus) & DEX Experience integrating payment systems (cash and cashless) Proficiency with debugging tools (oscilloscopes, logic analyzers, JTAG debuggers) Strong problem-solving skills and attention to detail Preferred Qualifications Experience with IoT connectivity (Wi-Fi, LTE, Bluetooth) in embedded devices Knowledge of Linux-based embedded systems Familiarity with cloud integration for telemetry and remote management Experience in low-power design and optimization Understanding of cybersecurity best practices for embedded systems Nice-to-Have Skills Experience with vending machine management systems (VMS) Understanding or familiarity with DEX protocol Understanding or familiarity with MDB communication protocol Knowledge of telemetry, remote monitoring, and predictive maintenance What We Offer Competitive salary and benefits package Opportunity to work on innovative, real-world embedded systems Collaborative engineering environment Career growth and development opportunities PIb757cab03fbf-4822

Description: Base Hourly Range : $60,000-$80,000 Reports to: Engineering Mgr or CAD Administrator Annual Bonus : No Direct Reports : None Remote: No Status : Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: I ntegrity P ride A ccountability C ustomer Service T eamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE Provide support to the engineer design teams through design and drawing creation for components, assemblies, project documentation, and the Pacteon quality system. Provide direction and guidance to Shop, Assembly, and Electrical personnel as required Owner of all tasks associated with machine manual generation Deepen the understanding of products, customers, goals, organization, and business strategies, evaluating systems and processes, and identifying improvement needs. Develop and implement processes that improve engineering and manufacturing production and deliver quality outputs. Meet Schneider's quality standards while maintaining working knowledge of relevant technologies and best practices. KEY RESPONSIBILITIES Equipment Design Assist Mechanical design teams through the design and drafting of machine components using established design standards, design blocks and project requirements. Assist Controls design teams through the design and drafting of electrical drawings, blocks, updating red marks, UL checks, and other project requirements. Complete machine documentation (machine manual, installation guides, and as requested by Design Team. Contribute, as a member of a team of design professionals, to achieve project, department, and company goals. Work on multiple, simultaneous projects within multiple design teams. Communication Communicate in a manner that assures clarity and understanding with both internal and external customers. Collaborates with controls engineers to gather screenshots needed to complete manuals Attend department and process driven meetings as requested. Recommend improvements in the company's offerings and work procedures utilizing the Action Request and EAR process. Travel required may include field support for customers to ensure satisfactory operation of machines, vendor support, training and/or trade show support. Approximately 5-10%. Must maintain valid enhanced driver's license and/or passport for travel. Build professional skill through continued training, education, and networking events. Perform other related duties as assigned by management. Requirements: PROFESSIONAL QUALIFICATIONS Education: o AS in Mechanical Technology or equivalent. Experience: o 2+ years of experience in a design-build manufacturing environment as an engineer with management responsibilities. o Project management experience preferred. Skills: o Advanced training/education in engineering, leadership and project management preferred. o Microsoft technology and relevant design and life cycle management software. o Proven ability to work in a cross functional team environment. o Highly effective time management, personal organization, and communication skills. o Demonstrates strong attention to detail while multi-tasking to achieve quality, timely completions of tasks. o A "Results Oriented" attitude coupled with a strong sense of accountability. Employment Conditions: o Valid driver's license and acceptable motor vehicle record. PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Compensation details: 0 Yearly Salary PIcfd20930e67a-6189

Job Description Job Description Join Us in Making a Difference in the Lives of Those Defending Our Nation! Why SURVICE? Come join the SURVICE Engineering mission to protect, enhance, and enable those who defend the United States. Since 1981, we have supported the DoD community, as well as Homeland Security, advanced technologies, environmental, and commercial markets. Our employees have backgrounds in engineering, physics, mathematics, chemistry, computer science, acquisition, technical writing, training, and other technical and administrative fields. And many of our personnel have DoD and/or operational military experience. If you're looking for a challenging and rewarding career with a leading organization, come see what we can offer you! Position This position is for contract/task bid purposes Computer Network Architect Location: Butlerville, IN Security Clearance: Active Clearance Required - U.S. citizenship required Salary: $85,000 - $110,000 Depending on Experience and Education Travel: 0% Benefits: SURVICE Engineering offers a total rewards package to include competitive salaries, comprehensive insurance options, paid time off, 401k, flexible spending, tuition reimbursement. Position Summary SURVICE Engineering is currently seeking a Computer Network Architect to support our Aberdeen Research Operation. You will accelerate your career and become an integral team member within the defense community. Primary Duties and Responsibilities of Computer Network Architect Work with the Senior Network Engineer to design, build, and maintain the cyber range and computer test bed environments. Plan network layouts, servers, and data storage. Set up new hardware and update software. Find and solve errors in programs and networks. Engineer and administer virtualization platforms. Test systems for security risks, fix complex technical problems, and plan IT upgrades. Support integration and operation of technologies (e.g., camera systems, ICS/SCADA environments, IoT devices, RF systems, etc.). Minimum Qualifications of Computer Network Architect High School Diploma and 3+ years of relevant experience. Candidates are not required to possess all qualifications; is you possess some of the desired qualifications, please apply. Desired Experience Minimum of 3 years of experience in the configuration and operation of cyber range or computer test bed environments. Demonstrated experience in designing and configuring computer networks including routing, switching, firewalls, DNS, active directory, VPNs, VLANs, SANs utilizing bare metal and virtualized systems. Demonstrated experience with automation, provisioning, imaging, orchestration, and configuration management experience with Ansible, Chef, FOG, Project, python, and bash scripting. Cloud, physical, and virtual network architect, engineering, and infrastructure monitoring experience required. Expertise with hypervisors such as VMware, KVM, and Xen. Demonstrated experience with Windows enterprise and Linux server/operating systems engineering, and administration with knowledge of network vulnerabilities, attack vectors, and mitigation. Demonstrated experience with a wide variety of technology, to include camera systems, ICS/SCADA, IoT, and RF devices. Must meet DoD 8570.01-M IAT II requirements. About Us SURVICE Engineering is a nationally recognized, single-source engineering service provider for Government and Industry organizations involved in all phases of the systems engineering process. Our employees are our most valuable asset, and they are proud to have supported the development, testing, analysis, and modeling and simulation (M&S) of many of the major U.S. air, land, and sea combat systems in the field today. They have also contributed their expertise to other vital national defense programs and technologies that involve survivability, cybersecurity, information technology/management, software engineering, unmanned aerial systems (UASs), and metrology/reverse engineering. SURVICE Engineering is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. VEVRAA Federal Contractor. Job Posted by ApplicantPro

Job Description Job Description Description REQUIRED : Active TS/SCI with Full Scope Polygraph LOCATION: Full-time onsite in Chantilly, VA Ardent Principles is seeking a Software Quality Assurance Specialist/Applications Tester who can elevate quality across modern, cloud driven systems. In this role, you'll design and build automation frameworks, write and execute robust test scripts, and drive both automated and manual testing across functional, regression, and integration workflows. You'll work hands on with Selenium , Cypress , and other automation tools while contributing to applications built with AWS , Kubernetes , Java , SpringBoot , and Angular . Who We Are: We offer advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, and IT program management. Passionate Integrity, Driven by Excellence Ardent Principles offers a competitive salary range and a comprehensive, industry leading benefits package designed to support long term stability and employee well being. We provide more than a position-we offer a workplace committed to excellence, integrity, and mission focused impact. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients. Join us as we continue building the future of secure, high impact solutions. Key Responsibilities and Experience needed In this challenging yet rewarding role, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and/or with: Proficiency in automation tools such as Selenium, Cypress, etc. Strong experience in software testing, including writing and executing test automation scripts. Ability to build test automation frameworks. Working with AWS, Kubernetes, Java, SpringBoot, and Angular. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Familiarity with JIRA and agile development practices. Ability to prepare test cases, test scripts, and test data. Experience with manual functional, regression, and integration testing. Knowledge of accessibility testing standards and practices. B.S. in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or an equivalent combination of education and experience. What We Offer You Highly Competitive Salary : Recognizing and rewarding your expertise and contributions. Generous Paid Time Off : Providing ample time for rest, relaxation, and personal pursuits. Dedicated Training Budget : Supporting continuous learning and professional development. 100% Employer-Covered Family Vision, Dental, and Health Insurance : Ensuring comprehensive health coverage for you and your family. 100% Employer-Covered Life and Disability Insurance : Offering financial security and peace of mind. 401(k) Plan with a 6% Employer Match : Helping you plan and save for a secure retirement, with 100% vesting from day one. 11 Paid Government Holidays : Observing national holidays to ensure time off with family and friends. Spot Bonuses for Exceptional Performance : Rewarding outstanding contributions and achievements. SCHEDULE: This is a full-time position with consultants expected to be available and working onsite in Chantilly, VA during core hours. Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!

Job Description Job Description Description JSI invites you to join our team as a GIS Developer on our Information Technology team in a remote capacity where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion-while advancing your career within a mission-driven, growth-focused organization. Position Overview: As a GIS Developer on the Information Technology Team, you will be responsible for configuring and customizing JSI's Intelli-Fiber platform using ArcGIS technologies and related tools. This role assesses, designs, develops, integrates, and supports geospatial applications and systems while ensuring platform reliability, performance, security, and continuity. The GIS Developer collaborates with project teams, supports spatial data management initiatives, and contributes to continuous improvement efforts that enhance both internal and client-facing solutions. Responsibilities Design, develop, test, implement, customize, integrate, and maintain geospatial applications, Intelli-Fiber platform functionality, and related systems. Leverage ArcGIS and other GIS technologies to generate, maintain, update, and enhance spatial data, mapping systems, and project databases. Support DevOps, change management, and service management processes, including code deployment, issue resolution, and user support. Troubleshoot complex technical issues, perform preventative maintenance, and ensure the reliability, security, and performance of supported applications and systems. Collaborate with project teams to evaluate requirements, develop solutions, lead projects as needed, and ensure successful delivery of business objectives. Stay current on emerging GIS and mapping technologies while promoting continuous improvement, knowledge sharing, and user training. Required Qualifications Bachelor's degree in Computer Science, Engineering, Geographic Information Systems (GIS), or a related field. Experience with software development methodologies and application lifecycle management. Understanding of large-scale system integration concepts and technical architectures. Strong written and verbal communication skills with the ability to collaborate across teams. Demonstrated ability to manage priorities, meet deadlines, and work independently in a team-oriented environment. Benefits & Compensation Competitive salary + performance-based bonuses. Comprehensive benefits package (medical, dental, vision, 401(k . Generous PTO and travel support. Ongoing professional development and educational opportunities.

Job Description Job Description Description: This is a temporary position expected to last at least five months, with the possibility of extension based on business needs. About ARCXIS ARCXIS, headquartered in Houston, Texas, is a leading provider of inspection, design, engineering, and quality assurance services for the U.S. residential construction industry. Formerly operating as DPIS Builder Services, Ei Companies, Post-Tension Solutions, Ensign Building Solutions Home Energy Division, and Building Energy, ARCXIS brings together decades of industry expertise under one brand, serving homebuilders across more than half of the continental United States. The ARCXIS group of companies also includes ABCO Construction Services, LLC, based in Centennial, Colorado, and United Structural Consultants, a structural engineering firm based in Houston, Texas. Together, these companies provide services to the multifamily, mixed-use, and commercial construction sectors. ARCXIS is majority-owned by Saw Mill Capital, LLC, headquartered in Briarcliff Manor, New York. Visit us online at . Position Summary The Cash Application Specialist is responsible for accurately and timely posting customer payments, researching unapplied cash and credits, and maintaining accurate customer account records. The ideal candidate is detail-oriented, organized, and self-motivated, with the ability to manage multiple priorities and work efficiently across multiple systems and software applications. This role works closely with members of the Accounting and Accounts Receivable teams to support accurate financial reporting and efficient cash application processes. Primary Responsibilities Post and apply check, wire, ACH, credit card, lockbox, direct deposit, and intercompany payments to customer accounts accurately and within established timelines. Apply line-item customer payments within 24 hours of receipt whenever possible. Research, review, and resolve unapplied payments, credits, and payment discrepancies. Maintain accurate and up-to-date customer account records. Assist with account reconciliation and research payment-related questions or discrepancies. Support month-end close activities and ensure assigned tasks are completed accurately and within established deadlines. Maintain organized electronic records and supporting documentation related to accounts receivable and cash application activities. Identify opportunities to improve cash application processes, accuracy, and efficiency. Participate in departmental projects and process-improvement initiatives. Collaborate with internal teams to resolve customer payment and account issues. Assist with special projects and perform other duties as assigned. Requirements: Qualifications High school diploma or equivalent required. 2+ years of cash application, accounts receivable, or related accounting experience preferred. Proficiency in Microsoft Excel, including the ability to create, edit, and use basic formulas. Strong computer skills and the ability to learn new software and systems quickly. Ability to accurately and efficiently process and apply customer payments. Strong attention to detail and a high level of accuracy. Excellent verbal and written communication skills. Strong problem-solving, analytical, and critical-thinking skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Ability to work independently while also collaborating effectively as part of a team. Ability to communicate professionally and effectively with customers, vendors, and coworkers. Self-motivated, dependable, and able to follow through on assigned responsibilities. Positive, adaptable approach to changing priorities and business needs.