Job Description Job Description Job Title: Staff Product Designer, Mission Applications Location: Fort Belvoir, VA Type: Contract To Hire Work Model: Onsite Security Clearance: Secret clearance Join a high-performing team supporting mission-critical digital transformation initiatives for a federal defense customer. This role offers the opportunity to influence the design and development of complex applications used to support operational decision-making, data-driven workflows, and mission outcomes. You'll work alongside product managers, engineers, and stakeholders to create intuitive user experiences for sophisticated enterprise platforms operating in secure environments. Key Responsibilities Lead continuous product discovery efforts with end users, mission stakeholders, and cross-functional teams. Translate complex operational workflows into intuitive user journeys, wireframes, prototypes, and production-ready designs. Conduct user research, usability testing, and feedback sessions to validate design decisions and drive continuous improvement. Partner closely with software engineers, data engineers, and product teams throughout the product lifecycle. Balance user needs, technical constraints, and business objectives to influence product strategy and priorities. Develop and maintain reusable design patterns to ensure consistency across applications and platforms. Advocate for user-centered design principles in product, technical, and stakeholder discussions. Contribute to the evolution of scalable design systems and best practices within secure enterprise environments. Required Qualifications Bachelor's degree in Design, Human-Computer Interaction (HCI), Information Systems, or a related discipline, or equivalent practical experience. 7+ years of experience in product design, UX design, or human-centered design. Proven experience owning complex digital products from discovery through implementation and delivery. Strong expertise in user research, workflow analysis, prototyping, interaction design, and usability testing. Experience designing data-intensive applications, operational systems, or enterprise software platforms. Demonstrated success collaborating closely with software development teams in Agile environments. Portfolio showcasing relevant product design and UX work. Experience supporting a Department of Defense or federal government customer. Active Secret security clearance. Preferred Qualifications Experience supporting defense, national security, or other mission-critical government programs. Experience designing applications within enterprise data and analytics platforms such as Palantir Foundry or comparable technologies. Familiarity with government program management, acquisition, or operational environments. Advanced proficiency with Figma or similar UX/UI design and prototyping tools. Experience creating, implementing, or maintaining design systems. Understanding of accessibility standards and secure government technology environments. System One , and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
10/25/2026
Full time
Job Description Job Description Job Title: Staff Product Designer, Mission Applications Location: Fort Belvoir, VA Type: Contract To Hire Work Model: Onsite Security Clearance: Secret clearance Join a high-performing team supporting mission-critical digital transformation initiatives for a federal defense customer. This role offers the opportunity to influence the design and development of complex applications used to support operational decision-making, data-driven workflows, and mission outcomes. You'll work alongside product managers, engineers, and stakeholders to create intuitive user experiences for sophisticated enterprise platforms operating in secure environments. Key Responsibilities Lead continuous product discovery efforts with end users, mission stakeholders, and cross-functional teams. Translate complex operational workflows into intuitive user journeys, wireframes, prototypes, and production-ready designs. Conduct user research, usability testing, and feedback sessions to validate design decisions and drive continuous improvement. Partner closely with software engineers, data engineers, and product teams throughout the product lifecycle. Balance user needs, technical constraints, and business objectives to influence product strategy and priorities. Develop and maintain reusable design patterns to ensure consistency across applications and platforms. Advocate for user-centered design principles in product, technical, and stakeholder discussions. Contribute to the evolution of scalable design systems and best practices within secure enterprise environments. Required Qualifications Bachelor's degree in Design, Human-Computer Interaction (HCI), Information Systems, or a related discipline, or equivalent practical experience. 7+ years of experience in product design, UX design, or human-centered design. Proven experience owning complex digital products from discovery through implementation and delivery. Strong expertise in user research, workflow analysis, prototyping, interaction design, and usability testing. Experience designing data-intensive applications, operational systems, or enterprise software platforms. Demonstrated success collaborating closely with software development teams in Agile environments. Portfolio showcasing relevant product design and UX work. Experience supporting a Department of Defense or federal government customer. Active Secret security clearance. Preferred Qualifications Experience supporting defense, national security, or other mission-critical government programs. Experience designing applications within enterprise data and analytics platforms such as Palantir Foundry or comparable technologies. Familiarity with government program management, acquisition, or operational environments. Advanced proficiency with Figma or similar UX/UI design and prototyping tools. Experience creating, implementing, or maintaining design systems. Understanding of accessibility standards and secure government technology environments. System One , and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Breckenridge Grand Vacations
Breckenridge, Colorado
Job Description Job Description Description: Marketing Business Systems Analyst Location: Breckenridge, CO (Hybrid - must reside in Colorado; in-office once a week and as needed) Position Type: Full-Time Exempt Compensation: $78,000 - $95,680 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Marketing Business Systems Analyst, you will be the driving force behind the technology that powers those smiles, leading the selection, implementation, and optimization of the marketing systems, applications, and integrations that enable a seamless customer journey from first data capture through purchase, owner upsell, and referral. You will be the subject matter expert for our marketing technology ecosystem, spanning Salesforce, Marketing Cloud, WordPress, Tableau, and a connected network of vendor platforms, translating complex business needs into clear technical requirements, workflows, and solutions. Working across our multi-channel marketing and sales teams, you will connect communication opportunities with the broader business, driving growth through innovation, automation, and efficiency. This is a hybrid position requiring the employee to reside in Colorado and work from our Breckenridge office, once a week and as needed for additional meetings or events. If you thrive in a collaborative, values-driven environment, are motivated by solving complex problems, and find deep satisfaction in building systems that create measurable impact for Owners, Guests, and coworkers, we'd love to meet you. Responsibilities Develop, implement, maintain, and optimize marketing applications, systems, integrations, and automation supporting tour generation, operational initiatives, and the customer journey. Serve as subject matter expert for marketing technology, including Salesforce platforms, TSW, WordPress/Gravity Forms, TravelClick, ChaseData/DialedIn, Tableau, DemandTools, NICE CXone, APIs, SFTP exchanges, and related technologies. Lead marketing technology and innovation initiatives, including system implementations, integrations, automation, website enhancements, CRM capabilities, behavioral tracking, digital personalization, and emerging technologies-and manage project roadmaps, priorities, timelines, budgets, risks, dependencies, change management, stakeholder communication, and business readiness. Analyze technology and business processes to identify gaps and recommend solutions that improve functionality, efficiency, scalability, and customer experience. Partner with Marketing, CRM Marketing, Sales, Operations, IT, Compliance, vendors, and other stakeholders to translate business needs into technical requirements, workflows, use cases, user stories, and acceptance criteria-and to enable targeted, integrated campaigns through effective use of customer data, tracking, preference management, A/B testing, progressive profiling, and automation. Manage and monitor system integrations and data flows-APIs, vendor connectors, scheduled jobs, automations, data synchronization, and lead handoffs-troubleshooting failures and coordinating resolution of cross-system issues. Support data integrity, governance, security, and compliance through established processes for data matching, deduplication, reconciliation, system access, configuration changes, consent management, customer preferences, and communication requirements such as CAN-SPAM, TCPA, and Do-Not-Call regulations. Develop and execute testing plans for system implementations, enhancements, and Salesforce seasonal releases, including user acceptance testing, regression testing, sandbox validation, data validation, issue resolution, and production readiness. Monitor system performance, usage, storage, messaging, email deliverability (including sender authentication, list hygiene, and bounce management), API consumption, and other technology resources to identify issues and opportunities for optimization. Leverage approved AI and automation tools to improve project discovery, requirements development, process analysis, documentation, testing, quality assurance, and data validation in accordance with Company policies. Maintain technical documentation and SOPs, coordinate system change control, manage vendor support escalations, train and enable users on new tools and processes, and promote consistent MarTech practices across platforms and departments. Uphold BGV's hospitality values: greeting everyone with enthusiasm, treating everyone with respect, making every interaction positive, taking personal responsibility, anticipating the needs of others, and supporting sustainability and community initiatives. Perform other duties as assigned. Requirements: Bachelor's degree in business, marketing, information systems, technology, or a related field, with 3+ years of related experience in digital, marketing technology, business systems, or technology management. Hands-on experience with Salesforce configuration-including objects, fields, validation rules, Flow automation, reports, dashboards, and user access concepts. Working knowledge of SQL, including joins, filtering, aggregation, and data validation, to investigate and reconcile customer and campaign data. Experience gathering business requirements, documenting workflows and acceptance criteria, troubleshooting integrations, and executing system and user acceptance testing. Experience troubleshooting integrations using field mappings, synchronization status, error logs, and an understanding of APIs, authentication, and scheduled file exchanges. Ability to assess downstream impacts of configuration and data changes across integrated systems. Proficiency with Excel for formulas, lookups, pivot tables, and data reconciliation, and with business documentation and collaboration tools. Experience designing, implementing, and maintaining integrations across CRM, marketing, and operational platforms. Experience working within a shared delivery model, partnering with dedicated platform administrators, IT, developers, and vendors to define solutions, coordinate configuration and integration work, and validate delivery. Ability to translate business needs and analytical findings into practical technical solutions and process improvements. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and present findings and recommendations to leaders, employees, and vendors. Ability to solve practical problems, manage competing priorities, navigate ambiguity, and independently drive results. Advanced proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to accurately record time worked in the correct department using the Company time keeping system. Hybrid position requires the employee to reside in Colorado and work from the Breckenridge office once a week, and as needed for additional meetings or events. Must be comfortable working in a pet-friendly office with pets and pet dander present. Regularly sit and work at a computer for extended periods; frequently communicate in person, by phone, and through electronic platforms; occasionally stand, walk, bend, reach, stoop, push, or pull; occasionally lift, carry, or move office equipment and materials weighing up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Preferred Qualifications Salesforce Administrator, Business Analyst, Advanced Administrator, Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, or comparable certification. Experience with marketing automation, customer data, and digital engagement platforms, preferably Salesforce Marketing Cloud Engagement and Marketing Cloud Connect. Working knowledge of Marketing Cloud Data Extensions, audience segmentation, SQL queries, and automation workflows using Journey Builder, Automation Studio, Contact Builder, and MobileConnect (SMS). Experience designing and implementing solutions across Salesforce and connected marketing platforms, preferably Marketing Cloud Engagement, including supporting integrations with operational systems such as TSW or reservation platforms. Experience with WordPress or similar content management systems, including page and form updates, plugins, and coordinating changes with web developers or agencies. Working knowledge of website structure, HTML, CSS, and JavaScript tags, enough to troubleshoot forms, tracking, and data capture. Experience implementing and validating website and campaign tracking using Google Analytics 4, Google Tag Manager, UTM standards, and conversion tracking across web, email, and paid channels. Experience connecting web forms (such as Gravity Forms), booking engines (such as TravelClick/Amadeus or Inntopia), and landing pages to CRM and marketing automation platforms, including lead routing, attribution, and troubleshooting the flow of data into those systems. Familiarity with cookie consent, privacy, and web accessibility (ADA/WCAG) requirements as they apply to data collection and customer-facing forms. Experience supporting Marketing Operations, Sales Operations, customer service, or other business operations functions. Familiarity with lead-to-tour, reservation, sales, owner service . click apply for full job details
10/25/2026
Full time
Job Description Job Description Description: Marketing Business Systems Analyst Location: Breckenridge, CO (Hybrid - must reside in Colorado; in-office once a week and as needed) Position Type: Full-Time Exempt Compensation: $78,000 - $95,680 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Marketing Business Systems Analyst, you will be the driving force behind the technology that powers those smiles, leading the selection, implementation, and optimization of the marketing systems, applications, and integrations that enable a seamless customer journey from first data capture through purchase, owner upsell, and referral. You will be the subject matter expert for our marketing technology ecosystem, spanning Salesforce, Marketing Cloud, WordPress, Tableau, and a connected network of vendor platforms, translating complex business needs into clear technical requirements, workflows, and solutions. Working across our multi-channel marketing and sales teams, you will connect communication opportunities with the broader business, driving growth through innovation, automation, and efficiency. This is a hybrid position requiring the employee to reside in Colorado and work from our Breckenridge office, once a week and as needed for additional meetings or events. If you thrive in a collaborative, values-driven environment, are motivated by solving complex problems, and find deep satisfaction in building systems that create measurable impact for Owners, Guests, and coworkers, we'd love to meet you. Responsibilities Develop, implement, maintain, and optimize marketing applications, systems, integrations, and automation supporting tour generation, operational initiatives, and the customer journey. Serve as subject matter expert for marketing technology, including Salesforce platforms, TSW, WordPress/Gravity Forms, TravelClick, ChaseData/DialedIn, Tableau, DemandTools, NICE CXone, APIs, SFTP exchanges, and related technologies. Lead marketing technology and innovation initiatives, including system implementations, integrations, automation, website enhancements, CRM capabilities, behavioral tracking, digital personalization, and emerging technologies-and manage project roadmaps, priorities, timelines, budgets, risks, dependencies, change management, stakeholder communication, and business readiness. Analyze technology and business processes to identify gaps and recommend solutions that improve functionality, efficiency, scalability, and customer experience. Partner with Marketing, CRM Marketing, Sales, Operations, IT, Compliance, vendors, and other stakeholders to translate business needs into technical requirements, workflows, use cases, user stories, and acceptance criteria-and to enable targeted, integrated campaigns through effective use of customer data, tracking, preference management, A/B testing, progressive profiling, and automation. Manage and monitor system integrations and data flows-APIs, vendor connectors, scheduled jobs, automations, data synchronization, and lead handoffs-troubleshooting failures and coordinating resolution of cross-system issues. Support data integrity, governance, security, and compliance through established processes for data matching, deduplication, reconciliation, system access, configuration changes, consent management, customer preferences, and communication requirements such as CAN-SPAM, TCPA, and Do-Not-Call regulations. Develop and execute testing plans for system implementations, enhancements, and Salesforce seasonal releases, including user acceptance testing, regression testing, sandbox validation, data validation, issue resolution, and production readiness. Monitor system performance, usage, storage, messaging, email deliverability (including sender authentication, list hygiene, and bounce management), API consumption, and other technology resources to identify issues and opportunities for optimization. Leverage approved AI and automation tools to improve project discovery, requirements development, process analysis, documentation, testing, quality assurance, and data validation in accordance with Company policies. Maintain technical documentation and SOPs, coordinate system change control, manage vendor support escalations, train and enable users on new tools and processes, and promote consistent MarTech practices across platforms and departments. Uphold BGV's hospitality values: greeting everyone with enthusiasm, treating everyone with respect, making every interaction positive, taking personal responsibility, anticipating the needs of others, and supporting sustainability and community initiatives. Perform other duties as assigned. Requirements: Bachelor's degree in business, marketing, information systems, technology, or a related field, with 3+ years of related experience in digital, marketing technology, business systems, or technology management. Hands-on experience with Salesforce configuration-including objects, fields, validation rules, Flow automation, reports, dashboards, and user access concepts. Working knowledge of SQL, including joins, filtering, aggregation, and data validation, to investigate and reconcile customer and campaign data. Experience gathering business requirements, documenting workflows and acceptance criteria, troubleshooting integrations, and executing system and user acceptance testing. Experience troubleshooting integrations using field mappings, synchronization status, error logs, and an understanding of APIs, authentication, and scheduled file exchanges. Ability to assess downstream impacts of configuration and data changes across integrated systems. Proficiency with Excel for formulas, lookups, pivot tables, and data reconciliation, and with business documentation and collaboration tools. Experience designing, implementing, and maintaining integrations across CRM, marketing, and operational platforms. Experience working within a shared delivery model, partnering with dedicated platform administrators, IT, developers, and vendors to define solutions, coordinate configuration and integration work, and validate delivery. Ability to translate business needs and analytical findings into practical technical solutions and process improvements. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and present findings and recommendations to leaders, employees, and vendors. Ability to solve practical problems, manage competing priorities, navigate ambiguity, and independently drive results. Advanced proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to accurately record time worked in the correct department using the Company time keeping system. Hybrid position requires the employee to reside in Colorado and work from the Breckenridge office once a week, and as needed for additional meetings or events. Must be comfortable working in a pet-friendly office with pets and pet dander present. Regularly sit and work at a computer for extended periods; frequently communicate in person, by phone, and through electronic platforms; occasionally stand, walk, bend, reach, stoop, push, or pull; occasionally lift, carry, or move office equipment and materials weighing up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Preferred Qualifications Salesforce Administrator, Business Analyst, Advanced Administrator, Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, or comparable certification. Experience with marketing automation, customer data, and digital engagement platforms, preferably Salesforce Marketing Cloud Engagement and Marketing Cloud Connect. Working knowledge of Marketing Cloud Data Extensions, audience segmentation, SQL queries, and automation workflows using Journey Builder, Automation Studio, Contact Builder, and MobileConnect (SMS). Experience designing and implementing solutions across Salesforce and connected marketing platforms, preferably Marketing Cloud Engagement, including supporting integrations with operational systems such as TSW or reservation platforms. Experience with WordPress or similar content management systems, including page and form updates, plugins, and coordinating changes with web developers or agencies. Working knowledge of website structure, HTML, CSS, and JavaScript tags, enough to troubleshoot forms, tracking, and data capture. Experience implementing and validating website and campaign tracking using Google Analytics 4, Google Tag Manager, UTM standards, and conversion tracking across web, email, and paid channels. Experience connecting web forms (such as Gravity Forms), booking engines (such as TravelClick/Amadeus or Inntopia), and landing pages to CRM and marketing automation platforms, including lead routing, attribution, and troubleshooting the flow of data into those systems. Familiarity with cookie consent, privacy, and web accessibility (ADA/WCAG) requirements as they apply to data collection and customer-facing forms. Experience supporting Marketing Operations, Sales Operations, customer service, or other business operations functions. Familiarity with lead-to-tour, reservation, sales, owner service . click apply for full job details
Job Description Job Description Job Title: HR Technology Data & Reporting Analyst Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: $60/hr. range W2. Benefits available Position Type: Multiyear Contract Position Overview: System One IT is seeking a highly analytical and technically skilled HR Technology Data & Reporting Analyst to support our client's HR Technology team. This role will focus on creating dashboards and reports provided real-time visibility into HR Technology operations, streamlining and automating reporting processes to reduce manual effort, and developing actionable insights that drive measurable improvements in service delivery. This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement. Key Responsibilities Data Integration & Aggregation Consolidate and integrate data across HR Technology platforms, including: Oracle Fusion HCM ServiceNow (HRSD) Azure DevOps (ADO) Adobe Experience Manager (AEM) Design and deliver reporting solutions that highlight: Operational performance (intake trends, incidents, SLAs) Platform health and system usage metrics Executive-level summaries for leadership reporting Develop data visualizations that are clear, compelling, and actionable. Deliver insights tailored to both executive leadership and operational teams. ADO & ServiceNow Reporting Expertise Develop reporting across: ADO (epics, features, user stories, throughput, velocity) ServiceNow (cases, incidents, requests, trend analysis, resolution metrics) Analyze data to identify: Trends and patterns Operational gaps Opportunities for process improvement AI-Driven Insights & Automation Leverage AI tools and techniques to: Automate data aggregation and reporting processes Surface predictive insights and trends Improve data quality and reporting efficiency. Recommend innovative approaches to enhance reporting capabilities and scalability Stakeholder Engagement Partner closely with HR Technology and cross-functional teams to: Gather and clarify reporting requirements. Translate business questions into analytical frameworks and outputs. Present insights and recommendations in a clear, business-friendly manner QUALIFICATIONS Required 5+ years of experience in data analytics, reporting, or business intelligence Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, ADO preferred) Advanced data visualization skills (e.g., Power BI, Tableau, or similar tools) Experience integrating and aggregating data across multiple systems Strong analytical and problem-solving skills with attention to detail Ability to communicate complex data insights to both technical and non-technical stakeholders Preferred Experience working in HR Technology or enterprise platforms Familiarity with AI/ML tools for data analysis or automation Experience with executive-level reporting and dashboard creation Knowledge of Agile metrics and delivery reporting System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. MM1 MM1 Ref: Ref:
10/25/2026
Full time
Job Description Job Description Job Title: HR Technology Data & Reporting Analyst Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: $60/hr. range W2. Benefits available Position Type: Multiyear Contract Position Overview: System One IT is seeking a highly analytical and technically skilled HR Technology Data & Reporting Analyst to support our client's HR Technology team. This role will focus on creating dashboards and reports provided real-time visibility into HR Technology operations, streamlining and automating reporting processes to reduce manual effort, and developing actionable insights that drive measurable improvements in service delivery. This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement. Key Responsibilities Data Integration & Aggregation Consolidate and integrate data across HR Technology platforms, including: Oracle Fusion HCM ServiceNow (HRSD) Azure DevOps (ADO) Adobe Experience Manager (AEM) Design and deliver reporting solutions that highlight: Operational performance (intake trends, incidents, SLAs) Platform health and system usage metrics Executive-level summaries for leadership reporting Develop data visualizations that are clear, compelling, and actionable. Deliver insights tailored to both executive leadership and operational teams. ADO & ServiceNow Reporting Expertise Develop reporting across: ADO (epics, features, user stories, throughput, velocity) ServiceNow (cases, incidents, requests, trend analysis, resolution metrics) Analyze data to identify: Trends and patterns Operational gaps Opportunities for process improvement AI-Driven Insights & Automation Leverage AI tools and techniques to: Automate data aggregation and reporting processes Surface predictive insights and trends Improve data quality and reporting efficiency. Recommend innovative approaches to enhance reporting capabilities and scalability Stakeholder Engagement Partner closely with HR Technology and cross-functional teams to: Gather and clarify reporting requirements. Translate business questions into analytical frameworks and outputs. Present insights and recommendations in a clear, business-friendly manner QUALIFICATIONS Required 5+ years of experience in data analytics, reporting, or business intelligence Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, ADO preferred) Advanced data visualization skills (e.g., Power BI, Tableau, or similar tools) Experience integrating and aggregating data across multiple systems Strong analytical and problem-solving skills with attention to detail Ability to communicate complex data insights to both technical and non-technical stakeholders Preferred Experience working in HR Technology or enterprise platforms Familiarity with AI/ML tools for data analysis or automation Experience with executive-level reporting and dashboard creation Knowledge of Agile metrics and delivery reporting System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. MM1 MM1 Ref: Ref:
Pay Range: $59.35hr - $77.03hr Job Overview: We are seeking an experienced Microsoft Purview Engineer to design, implement, configure, and operate enterprise data security, information protection, compliance, and data governance solutions using Microsoft Purview. The engineer will translate enterprise data protection and governance requirements into scalable technical solutions across Microsoft Fabric, Azure, cloud, endpoint, and enterprise data environments. The role partners with cybersecurity, data, cloud, Fabric, Microsoft 365, architecture, legal and compliance, application, and business teams to protect sensitive information while enabling secure data use, analytics, Microsoft Fabric, and enterprise AI adoption. Major Responsibilities: Design, configure, deploy, and support Microsoft Purview capabilities across enterprise environments. Engineer solutions for information protection, sensitivity labeling, Data Loss Prevention (DLP), data classification, and data security posture management. Configure sensitive information types, classifiers, labels, policies, and related data protection controls in Microsoft Fabric. Develop and maintain enterprise standards, configurations, operating procedures, and support documentation. Troubleshoot complex Purview configuration, policy, integration, and operational issues. Automate repeatable administration, monitoring, and engineering activities where appropriate. Design and implement DLP policies for Microsoft Fabric and other supported enterprise environments. Implement and maintain enterprise sensitivity labels and information-protection policies in Microsoft Fabric. Support Client and classification of sensitive information using Sensitive Information Types and classifiers. Analyze policy matches, exceptions, false positives, and business impact; tune controls to improve effectiveness. Collaborate with application owners, data owners, and data stewards to remediate identified data-protection risks. Implement and support Microsoft Purview Data Map and Unified Catalog capabilities. Configure scanning and metadata Client across supported enterprise data environments. Support data cataloging, business metadata, classification, lineage, data domains, and governance processes. Work with data owners and stewards to improve data discoverability, ownership, quality, and governance. Implement role-based access aligned with least-privilege principles. Engineer and support Purview capabilities that improve visibility into sensitive-data exposure and risk. Support Data Security Posture Management and collaborate with security teams on remediation. Support Insider Risk Management, Audit, and data-security investigation requirements where applicable. Develop monitoring and reporting for policy coverage, data exposure, control effectiveness, and remediation status. Partner with cybersecurity teams during investigations involving sensitive enterprise information. Configure and support Client, Audit, Data Lifecycle Management, Records Management, and Compliance Manager based on organizational requirements. Partner with Legal, Cybersecurity, Privacy, Records Management, and Compliance teams to translate requirements into technical configurations. Support retention, records, and information lifecycle requirements. Produce technical documentation and evidence for governance, audit, and compliance processes. Support secure enterprise adoption of AI applications and AI agents through appropriate Purview data-security controls. Identify sensitive-data exposure and oversharing risks associated with enterprise AI use. Work with AI, cybersecurity, identity, application, and data teams to establish reusable data-protection patterns for AI solutions. Evaluate evolving Purview capabilities applicable to AI data security and incorporate approved capabilities into enterprise architecture. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Data Engineering, or a related discipline, or equivalent relevant experience with 6+ years of relevant experience. Strong hands-on experience with Microsoft Purview, Microsoft Fabric, Microsoft 365 security and compliance technologies, data governance, or enterprise data security. Demonstrated Azure + Purview + Fabric/OneLake experience. Advanced hands-on expertise implementing Microsoft Purview solutions in large enterprise environments. Ability to independently design complex Purview solutions and translate security, governance, and compliance requirements into technical architectures. Experience with Microsoft Fabric, OneLake, Azure Data Lake, Azure SQL, and related enterprise data platforms. Experience implementing or supporting Information Protection, sensitivity labels, DLP, data classification, retention, or related capabilities. Strong understanding of Microsoft Azure, Microsoft Fabric, and Microsoft 365. Ability to lead technical initiatives, solution designs, implementation patterns, and production deployments. Ability to mentor engineers and establish engineering standards and implementation practices. Ability to evaluate emerging Purview capabilities and recommend enterprise adoption approaches. Experience troubleshooting complex enterprise security or data-governance configurations. Understanding of data governance, privacy, security, and information lifecycle concepts. Strong analytical, documentation, communication, and stakeholder-management skills. Ability to lead complex technical workstreams and coordinate delivery with multiple application and platform teams. Demonstrated technical leadership across multidisciplinary teams. Preferred Qualifications: Microsoft Purview implementation experience in a large global enterprise. Experience with Microsoft Entra ID and Azure security. Experience with PowerShell, APIs, scripting, and configuration automation. Experience with enterprise data catalogs, metadata management, lineage, and governance. Experience with DLP, sensitivity labels, retention policies, eDiscovery, Insider Risk Management, and Data Security Posture Management. Knowledge of cybersecurity frameworks and regulatory or compliance requirements relevant to large enterprises. Experience securing data used by generative AI, Microsoft 365 Copilot, retrieval-augmented generation applications, or enterprise AI agents. Relevant Microsoft security, compliance, Azure, or data certifications. Preferred Certifications: Microsoft Certified: Fabric Analytics Engineer Associate. Microsoft Certified: Information Security Administrator Associate. Microsoft Azure certification. CISSP, CCSP, or CISM. Key Competencies: Microsoft Fabric. Data Security & Information Protection. Data Loss Prevention. Data Governance & Catalog. Sensitivity Labeling & Classification. Data Security Posture Management. Microsoft 365 Security & Compliance. Azure Data & Cloud Security. eDiscovery & Information Lifecycle. AI & Copilot Data Security. Automation & Engineering. Technical Leadership. Cross-functional Collaboration. Microsoft Purview Engineering. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/25/2026
Full time
Pay Range: $59.35hr - $77.03hr Job Overview: We are seeking an experienced Microsoft Purview Engineer to design, implement, configure, and operate enterprise data security, information protection, compliance, and data governance solutions using Microsoft Purview. The engineer will translate enterprise data protection and governance requirements into scalable technical solutions across Microsoft Fabric, Azure, cloud, endpoint, and enterprise data environments. The role partners with cybersecurity, data, cloud, Fabric, Microsoft 365, architecture, legal and compliance, application, and business teams to protect sensitive information while enabling secure data use, analytics, Microsoft Fabric, and enterprise AI adoption. Major Responsibilities: Design, configure, deploy, and support Microsoft Purview capabilities across enterprise environments. Engineer solutions for information protection, sensitivity labeling, Data Loss Prevention (DLP), data classification, and data security posture management. Configure sensitive information types, classifiers, labels, policies, and related data protection controls in Microsoft Fabric. Develop and maintain enterprise standards, configurations, operating procedures, and support documentation. Troubleshoot complex Purview configuration, policy, integration, and operational issues. Automate repeatable administration, monitoring, and engineering activities where appropriate. Design and implement DLP policies for Microsoft Fabric and other supported enterprise environments. Implement and maintain enterprise sensitivity labels and information-protection policies in Microsoft Fabric. Support Client and classification of sensitive information using Sensitive Information Types and classifiers. Analyze policy matches, exceptions, false positives, and business impact; tune controls to improve effectiveness. Collaborate with application owners, data owners, and data stewards to remediate identified data-protection risks. Implement and support Microsoft Purview Data Map and Unified Catalog capabilities. Configure scanning and metadata Client across supported enterprise data environments. Support data cataloging, business metadata, classification, lineage, data domains, and governance processes. Work with data owners and stewards to improve data discoverability, ownership, quality, and governance. Implement role-based access aligned with least-privilege principles. Engineer and support Purview capabilities that improve visibility into sensitive-data exposure and risk. Support Data Security Posture Management and collaborate with security teams on remediation. Support Insider Risk Management, Audit, and data-security investigation requirements where applicable. Develop monitoring and reporting for policy coverage, data exposure, control effectiveness, and remediation status. Partner with cybersecurity teams during investigations involving sensitive enterprise information. Configure and support Client, Audit, Data Lifecycle Management, Records Management, and Compliance Manager based on organizational requirements. Partner with Legal, Cybersecurity, Privacy, Records Management, and Compliance teams to translate requirements into technical configurations. Support retention, records, and information lifecycle requirements. Produce technical documentation and evidence for governance, audit, and compliance processes. Support secure enterprise adoption of AI applications and AI agents through appropriate Purview data-security controls. Identify sensitive-data exposure and oversharing risks associated with enterprise AI use. Work with AI, cybersecurity, identity, application, and data teams to establish reusable data-protection patterns for AI solutions. Evaluate evolving Purview capabilities applicable to AI data security and incorporate approved capabilities into enterprise architecture. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Data Engineering, or a related discipline, or equivalent relevant experience with 6+ years of relevant experience. Strong hands-on experience with Microsoft Purview, Microsoft Fabric, Microsoft 365 security and compliance technologies, data governance, or enterprise data security. Demonstrated Azure + Purview + Fabric/OneLake experience. Advanced hands-on expertise implementing Microsoft Purview solutions in large enterprise environments. Ability to independently design complex Purview solutions and translate security, governance, and compliance requirements into technical architectures. Experience with Microsoft Fabric, OneLake, Azure Data Lake, Azure SQL, and related enterprise data platforms. Experience implementing or supporting Information Protection, sensitivity labels, DLP, data classification, retention, or related capabilities. Strong understanding of Microsoft Azure, Microsoft Fabric, and Microsoft 365. Ability to lead technical initiatives, solution designs, implementation patterns, and production deployments. Ability to mentor engineers and establish engineering standards and implementation practices. Ability to evaluate emerging Purview capabilities and recommend enterprise adoption approaches. Experience troubleshooting complex enterprise security or data-governance configurations. Understanding of data governance, privacy, security, and information lifecycle concepts. Strong analytical, documentation, communication, and stakeholder-management skills. Ability to lead complex technical workstreams and coordinate delivery with multiple application and platform teams. Demonstrated technical leadership across multidisciplinary teams. Preferred Qualifications: Microsoft Purview implementation experience in a large global enterprise. Experience with Microsoft Entra ID and Azure security. Experience with PowerShell, APIs, scripting, and configuration automation. Experience with enterprise data catalogs, metadata management, lineage, and governance. Experience with DLP, sensitivity labels, retention policies, eDiscovery, Insider Risk Management, and Data Security Posture Management. Knowledge of cybersecurity frameworks and regulatory or compliance requirements relevant to large enterprises. Experience securing data used by generative AI, Microsoft 365 Copilot, retrieval-augmented generation applications, or enterprise AI agents. Relevant Microsoft security, compliance, Azure, or data certifications. Preferred Certifications: Microsoft Certified: Fabric Analytics Engineer Associate. Microsoft Certified: Information Security Administrator Associate. Microsoft Azure certification. CISSP, CCSP, or CISM. Key Competencies: Microsoft Fabric. Data Security & Information Protection. Data Loss Prevention. Data Governance & Catalog. Sensitivity Labeling & Classification. Data Security Posture Management. Microsoft 365 Security & Compliance. Azure Data & Cloud Security. eDiscovery & Information Lifecycle. AI & Copilot Data Security. Automation & Engineering. Technical Leadership. Cross-functional Collaboration. Microsoft Purview Engineering. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
10/25/2026
Full time
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
Job Description Hello, We have the below opening with one of our Fortune 500 clients that we have been supporting for over 20 years. This position is for someone that has experience with (OIG) Office of Inspector General with the US Postal Service and Law Enforcement. Title: Senior Strategic IT Customer Liaison Years of Exp.: 5+ years exp. Work Location: Remote VISA: US Citizen Skills: law enforcement, US Postal Service, (OIG) Office of Inspector General, case management, gatekeeping/roi assessments, pre-discovery and upstream software lifecycle, roadmap development, utility and friction discovery, milestone accountability, uat and training, post-deployment tracking Preferred: N/A Certifications: N/A Clearance: candidates that have or had at least a Public Trust Clearance will get preference. All candidates must meet the below requirement for the Public Trust Clearance. 1. Has candidate lived in the US for at least (5) years?(All candidates must have lived in the US for at least five years, and you will need to verify this information on the Public Trust Security Forms if selected) 2. Has candidate been out of the US in the last (5) years more than (6) months cumulative?(Candidates will need to verify this information on the Public Trust Security Forms if selected) Job Description: Senior Strategic IT Customer Liaison - Part Time - 24 hours per week We are seeking a Part Time Senior Strategic IT Customer Liaison to join our team of qualified, diverse individuals supporting a Federal Government customer in Rosslyn, VA. Candidates MUST be US citizens. The selected individual will be able to work remotely throughout the U.S. This is a part-time position (24 hours/week). The Strategic IT Customer Liaison acts as a strategic bridge leveraging deep operational credibility to protect OIG technical resources and improve customer service. This role is responsible for filling gaps in the development lifecycle, specifically focusing on pre-discovery, customer engagement, and post-deployment stabilization. Key responsibilities include: • Strategic Gatekeeping & ROI Assessment: Collecting and investigating technical ideas from the customer base, assigning projected Return on Investment (ROI) against finite resources, and triaging data analytics requests to route to the appropriate team with the right prioritization while reducing duplication of effort.• Pre-Discovery & Upstream Software Lifecycles: Leading exploratory pre-discovery and discovery phases, engaging with customer working groups at the brainstorming stage, and proactively investigating current business processes to identify cost savings and efficiencies.• Roadmap Development: Partnering with stakeholders to establish comprehensive strategic planning roadmaps for large projects such as application systems modernization rebuilds.• Usability & Friction Discovery: Organizing volunteer user groups to conduct usability testing and identify operational inefficiencies and UX friction points.• Milestone Accountability: Supporting Project Managers by communicating realistic timeframes to customers and communicating why milestone deadlines on customer responsibilities, such as requirements and UAT, are critical for deployment schedules to meet target.• UAT & Training Bridge: Participating in User Acceptance Testing (UAT) as a customer advocate, assisting the QA Engineer with test plan reviews, and collaborating with product owners on training, internal and external demos, and executive communications.• Post-Deployment Tracking: Interfacing directly with customers during stabilization to assess satisfaction, develop success metrics, and manage the feedback loop to kickstart discovery for future v2 iterations. Primary Requirements • Law Enforcement & OIG Domain Expertise: Multi-year career background within federal law enforcement, including direct familiarity with typical OIG investigations policies and procedures.• Case Management Expertise: Expert-level working knowledge of law enforcement case management systems and deep familiarity with operational data points.• Customer-Side IT Engagement: Extensive hands-on experience acting as the primary business liaison to IT engineering teams- defining/prioritizing product backlogs, approving requirements, undergoing UAT, delivering training/demos, and managing operational support issues.• Deep operational credibility to act as an effective bridge between technical IT teams and the operational customer base.• Demonstrated experience in pre-discovery and discovery phases, including evaluating customer requests and leading brainstorming sessions.• Strong communication and advocacy skills. Secondary Requirements • Experience interacting with IT teams testing products such as new reports or software.• Ability to collaborate with others to organize training, user guides, newsletters, and outreach efforts.• Experience investigating and evaluating business processes to identify cost savings and efficiencies. Desired KSAs • Knowledge of business process optimization, especially as supported through automation technologies, such as AI, applications, and reporting.• Skill in organizing volunteer groups for working groups, usability testing, surveys, or other end user outreach.• Ability to formulate long-term strategic roadmaps (e.g., a 5-year upgrade plan for flagship systems). Experience • Minimum five years' experience working for an Office of the Inspector General and strong relationships within the OIG community.• Hands-on experience in business process analysis, requirement brainstorming, and pre-discovery exploratory work.
10/25/2026
Full time
Job Description Hello, We have the below opening with one of our Fortune 500 clients that we have been supporting for over 20 years. This position is for someone that has experience with (OIG) Office of Inspector General with the US Postal Service and Law Enforcement. Title: Senior Strategic IT Customer Liaison Years of Exp.: 5+ years exp. Work Location: Remote VISA: US Citizen Skills: law enforcement, US Postal Service, (OIG) Office of Inspector General, case management, gatekeeping/roi assessments, pre-discovery and upstream software lifecycle, roadmap development, utility and friction discovery, milestone accountability, uat and training, post-deployment tracking Preferred: N/A Certifications: N/A Clearance: candidates that have or had at least a Public Trust Clearance will get preference. All candidates must meet the below requirement for the Public Trust Clearance. 1. Has candidate lived in the US for at least (5) years?(All candidates must have lived in the US for at least five years, and you will need to verify this information on the Public Trust Security Forms if selected) 2. Has candidate been out of the US in the last (5) years more than (6) months cumulative?(Candidates will need to verify this information on the Public Trust Security Forms if selected) Job Description: Senior Strategic IT Customer Liaison - Part Time - 24 hours per week We are seeking a Part Time Senior Strategic IT Customer Liaison to join our team of qualified, diverse individuals supporting a Federal Government customer in Rosslyn, VA. Candidates MUST be US citizens. The selected individual will be able to work remotely throughout the U.S. This is a part-time position (24 hours/week). The Strategic IT Customer Liaison acts as a strategic bridge leveraging deep operational credibility to protect OIG technical resources and improve customer service. This role is responsible for filling gaps in the development lifecycle, specifically focusing on pre-discovery, customer engagement, and post-deployment stabilization. Key responsibilities include: • Strategic Gatekeeping & ROI Assessment: Collecting and investigating technical ideas from the customer base, assigning projected Return on Investment (ROI) against finite resources, and triaging data analytics requests to route to the appropriate team with the right prioritization while reducing duplication of effort.• Pre-Discovery & Upstream Software Lifecycles: Leading exploratory pre-discovery and discovery phases, engaging with customer working groups at the brainstorming stage, and proactively investigating current business processes to identify cost savings and efficiencies.• Roadmap Development: Partnering with stakeholders to establish comprehensive strategic planning roadmaps for large projects such as application systems modernization rebuilds.• Usability & Friction Discovery: Organizing volunteer user groups to conduct usability testing and identify operational inefficiencies and UX friction points.• Milestone Accountability: Supporting Project Managers by communicating realistic timeframes to customers and communicating why milestone deadlines on customer responsibilities, such as requirements and UAT, are critical for deployment schedules to meet target.• UAT & Training Bridge: Participating in User Acceptance Testing (UAT) as a customer advocate, assisting the QA Engineer with test plan reviews, and collaborating with product owners on training, internal and external demos, and executive communications.• Post-Deployment Tracking: Interfacing directly with customers during stabilization to assess satisfaction, develop success metrics, and manage the feedback loop to kickstart discovery for future v2 iterations. Primary Requirements • Law Enforcement & OIG Domain Expertise: Multi-year career background within federal law enforcement, including direct familiarity with typical OIG investigations policies and procedures.• Case Management Expertise: Expert-level working knowledge of law enforcement case management systems and deep familiarity with operational data points.• Customer-Side IT Engagement: Extensive hands-on experience acting as the primary business liaison to IT engineering teams- defining/prioritizing product backlogs, approving requirements, undergoing UAT, delivering training/demos, and managing operational support issues.• Deep operational credibility to act as an effective bridge between technical IT teams and the operational customer base.• Demonstrated experience in pre-discovery and discovery phases, including evaluating customer requests and leading brainstorming sessions.• Strong communication and advocacy skills. Secondary Requirements • Experience interacting with IT teams testing products such as new reports or software.• Ability to collaborate with others to organize training, user guides, newsletters, and outreach efforts.• Experience investigating and evaluating business processes to identify cost savings and efficiencies. Desired KSAs • Knowledge of business process optimization, especially as supported through automation technologies, such as AI, applications, and reporting.• Skill in organizing volunteer groups for working groups, usability testing, surveys, or other end user outreach.• Ability to formulate long-term strategic roadmaps (e.g., a 5-year upgrade plan for flagship systems). Experience • Minimum five years' experience working for an Office of the Inspector General and strong relationships within the OIG community.• Hands-on experience in business process analysis, requirement brainstorming, and pre-discovery exploratory work.
Job Description Location: Plantation, Florida (On-Site) Monday Through Friday 8:30 am -5:30 pm. Department: Business Intelligence: Category Management & Insights Reports To: EVP Position Summary As the Category Captain for flavored sparkling water in the United States, we leverage consumer, shopper, retail, and market intelligence to drive category growth for our retail partners. The Data Analyst Supervisor plays a critical leadership role in transforming syndicated and customer data into actionable business insights that influence retailer decisions and support company growth objectives. This position is responsible for leading a team of analysts in the development of category reviews, business reviews, customer presentations, and strategic recommendations for national and regional retail customers. The successful candidate will combine strong analytical skills with exceptional storytelling abilities, using data from NielsenIQ (NIQ), SPINS, Numerator, retailer point-of-sale data, and other sources to build compelling, insight-driven presentations. The ideal candidate has extensive experience in the consumer-packaged goods (CPG) industry, is highly proficient with syndicated data platforms, and has demonstrated success supporting sales, category management, and customer strategy initiatives. This is a full-time, in-office position based in Fort Lauderdale, Florida. Essential Responsibilities Team Leadership Supervise, coach, and develop a small team of analysts responsible for customer insights, category reporting, and presentation development. Establish priorities and workload assignments to ensure timely completion of customer deliverables. Develop analytical capabilities and presentation standards across the team. Conduct performance evaluations and provide ongoing coaching and mentoring. Category & Customer Insights Analyze and interpret data from NielsenIQ (NIQ), SPINS, Numerator, Circana/IRI, retailer POS systems, panel data, and internal sales data. Identify category trends, consumer purchasing behaviors, distribution opportunities, pricing dynamics, and competitive threats. Deliver actionable recommendations to support growth of the flavored sparkling water category. Monitor market performance and provide regular updates on category and brand trends. Customer Presentation Development Lead the creation of: Category Reviews Business Reviews Joint Business Planning presentations Customer-specific opportunity analyses Sales presentations Retailer line review presentations Executive-level performance summaries Translate complex datasets into clear, compelling stories that resonate with retail buyers and category managers. Ensure presentations are visually engaging, fact-based, and aligned with retailer objectives. Sales & Category Management Support Partner with Sales, Marketing, Revenue Management, and Supply Chain teams to develop customer-facing recommendations. Support national and regional account teams with data-driven selling stories. Identify assortment, pricing, promotional, merchandising, and distribution opportunities. Participate in customer meetings and presentations as the category insights subject matter expert. Reporting & Analytics Develop and maintain recurring reporting packages, dashboards, and scorecards. Ensure consistency, accuracy, and integrity of all customer-facing analytics. Standardize reporting methodologies and analytical processes. Continuously improve reporting efficiency through automation and process improvements. Required Qualifications Education Bachelor's degree in Business, Marketing, Statistics, Economics, Data Analytics, Mathematics, or a related field. Experience Minimum 2 years of leadership or supervisory experience preferred. Minimum 5 years of experience in category management, shopper insights, business analytics, sales analytics, or customer insights within the Consumer Packaged Goods (CPG) industry. Demonstrated experience supporting major retail customers through category management and syndicated data analysis. Experience developing and delivering executive-level customer presentations. Required Industry Expertise Strong working knowledge of syndicated data platforms, including: NielsenIQ (NIQ) SPINS Numerator Circana/IRI (preferred) Experience analyzing: Retail POS data Household panel data Shopper insights data Distribution metrics Pricing and promotion effectiveness Category performance metrics Technical Skills Advanced Microsoft Excel skills including Pivot Tables, Power Query, advanced formulas, and data modeling. Advanced Microsoft PowerPoint skills with the ability to build visually compelling and persuasive presentations. Experience with Power BI, Tableau, or similar visualization platforms preferred. Strong analytical and quantitative capabilities. Ability to manage multiple large datasets and synthesize findings into executive-level recommendations. Professional Competencies Analytical Excellence Ability to uncover meaningful insights from complex datasets. Strong critical thinking and problem-solving skills. High attention to detail and data accuracy. Storytelling & Communication Exceptional ability to transform data into customer-focused business stories. Strong written, verbal, and presentation skills. Confidence presenting insights to senior leadership and retail customers. Business Acumen Deep understanding of retail, consumer packaged goods, and category management principles. Strong understanding of sales drivers, consumer behavior, and market dynamics. Leadership Proven ability to motivate and develop analytical talent. Strong project management and organizational skills. Ability to manage competing priorities in a fast-paced environment. Success Measures Success in this role will be measured by: Quality and effectiveness of customer presentations. Utilization of insights to drive customer wins and category growth. Accuracy and timeliness of reporting. Team productivity and development. Retailer and sales stakeholder satisfaction. Growth of category management capabilities and analytical best practices. National Beverage Corp provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, genetics, gender identity, disabled veterans, or sexual orientation.
10/25/2026
Full time
Job Description Location: Plantation, Florida (On-Site) Monday Through Friday 8:30 am -5:30 pm. Department: Business Intelligence: Category Management & Insights Reports To: EVP Position Summary As the Category Captain for flavored sparkling water in the United States, we leverage consumer, shopper, retail, and market intelligence to drive category growth for our retail partners. The Data Analyst Supervisor plays a critical leadership role in transforming syndicated and customer data into actionable business insights that influence retailer decisions and support company growth objectives. This position is responsible for leading a team of analysts in the development of category reviews, business reviews, customer presentations, and strategic recommendations for national and regional retail customers. The successful candidate will combine strong analytical skills with exceptional storytelling abilities, using data from NielsenIQ (NIQ), SPINS, Numerator, retailer point-of-sale data, and other sources to build compelling, insight-driven presentations. The ideal candidate has extensive experience in the consumer-packaged goods (CPG) industry, is highly proficient with syndicated data platforms, and has demonstrated success supporting sales, category management, and customer strategy initiatives. This is a full-time, in-office position based in Fort Lauderdale, Florida. Essential Responsibilities Team Leadership Supervise, coach, and develop a small team of analysts responsible for customer insights, category reporting, and presentation development. Establish priorities and workload assignments to ensure timely completion of customer deliverables. Develop analytical capabilities and presentation standards across the team. Conduct performance evaluations and provide ongoing coaching and mentoring. Category & Customer Insights Analyze and interpret data from NielsenIQ (NIQ), SPINS, Numerator, Circana/IRI, retailer POS systems, panel data, and internal sales data. Identify category trends, consumer purchasing behaviors, distribution opportunities, pricing dynamics, and competitive threats. Deliver actionable recommendations to support growth of the flavored sparkling water category. Monitor market performance and provide regular updates on category and brand trends. Customer Presentation Development Lead the creation of: Category Reviews Business Reviews Joint Business Planning presentations Customer-specific opportunity analyses Sales presentations Retailer line review presentations Executive-level performance summaries Translate complex datasets into clear, compelling stories that resonate with retail buyers and category managers. Ensure presentations are visually engaging, fact-based, and aligned with retailer objectives. Sales & Category Management Support Partner with Sales, Marketing, Revenue Management, and Supply Chain teams to develop customer-facing recommendations. Support national and regional account teams with data-driven selling stories. Identify assortment, pricing, promotional, merchandising, and distribution opportunities. Participate in customer meetings and presentations as the category insights subject matter expert. Reporting & Analytics Develop and maintain recurring reporting packages, dashboards, and scorecards. Ensure consistency, accuracy, and integrity of all customer-facing analytics. Standardize reporting methodologies and analytical processes. Continuously improve reporting efficiency through automation and process improvements. Required Qualifications Education Bachelor's degree in Business, Marketing, Statistics, Economics, Data Analytics, Mathematics, or a related field. Experience Minimum 2 years of leadership or supervisory experience preferred. Minimum 5 years of experience in category management, shopper insights, business analytics, sales analytics, or customer insights within the Consumer Packaged Goods (CPG) industry. Demonstrated experience supporting major retail customers through category management and syndicated data analysis. Experience developing and delivering executive-level customer presentations. Required Industry Expertise Strong working knowledge of syndicated data platforms, including: NielsenIQ (NIQ) SPINS Numerator Circana/IRI (preferred) Experience analyzing: Retail POS data Household panel data Shopper insights data Distribution metrics Pricing and promotion effectiveness Category performance metrics Technical Skills Advanced Microsoft Excel skills including Pivot Tables, Power Query, advanced formulas, and data modeling. Advanced Microsoft PowerPoint skills with the ability to build visually compelling and persuasive presentations. Experience with Power BI, Tableau, or similar visualization platforms preferred. Strong analytical and quantitative capabilities. Ability to manage multiple large datasets and synthesize findings into executive-level recommendations. Professional Competencies Analytical Excellence Ability to uncover meaningful insights from complex datasets. Strong critical thinking and problem-solving skills. High attention to detail and data accuracy. Storytelling & Communication Exceptional ability to transform data into customer-focused business stories. Strong written, verbal, and presentation skills. Confidence presenting insights to senior leadership and retail customers. Business Acumen Deep understanding of retail, consumer packaged goods, and category management principles. Strong understanding of sales drivers, consumer behavior, and market dynamics. Leadership Proven ability to motivate and develop analytical talent. Strong project management and organizational skills. Ability to manage competing priorities in a fast-paced environment. Success Measures Success in this role will be measured by: Quality and effectiveness of customer presentations. Utilization of insights to drive customer wins and category growth. Accuracy and timeliness of reporting. Team productivity and development. Retailer and sales stakeholder satisfaction. Growth of category management capabilities and analytical best practices. National Beverage Corp provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, genetics, gender identity, disabled veterans, or sexual orientation.
Creative Information Technology, Inc.
Washington, Washington DC
Job Description About us: Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities! Job Description: Background: The Board of Governors of the Federal Reserve System (Board) has an ongoing need for skilled agile professionals to assist with agile maturity in the Division of Information Technology (IT). Agile maturity and related services will be required for the Board's Business and Technology Modernization (BTM) Program. Responsibilities: The Agile Program Manager is responsible for leading the strategic direction and operational execution of the Agile transformation program. This senior role will be responsible for driving team maturity, ensuring consistency in Agile practices across teams, maintaining the Agile playbook, creating program documents, reporting on overall Agile transformation progress, and achieving measurable business value across multiple teams, with planned expansion. The Contractor will work closely with the manager of the Transformation Office, program sponsors, and business stakeholders to build a sustainable, data-driven Agile program that adapts to our organizational culture while maintaining rigor and consistency. This is a strategic role requiring someone who can both operate and innovate-executing day-to-day program management while shaping the future direction of our Agile practices. The Contractor must have direct experience leading agile transformations in either the federal or private space. The Contractor must have direct experience with Jira and Confluence Deliverables: Establish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders Drive team maturity progression by implementing and maintaining assessment frameworks, ensuring Agile Coaches create and execute coaching plans, measuring advancement, and recommending maturity models and metrics beyond velocity/throughput Ensure Agile resource effectiveness by establishing performance standards for Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance Ensure consistent application of the Agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in Agile practices. Drive business value realization by ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives Build sustainable program governance through documented processes, stakeholder engagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success Shape program strategy by continuously assessing program effectiveness, piloting innovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity Required Skills: The candidate shall also demonstrate the below knowledge and experience: 10+ years of professional experience with at least 5+ years leading enterprise Agile transformations At least 5+ years of hands-on experience and proven track record of coaching teams At least 3+ years of experience of effective project/program management or systems engineering experience demonstrating ability to manage complex initiatives Deep understanding and expertise of Scaled Agile Framework (SAFe) Deep expertise in multiple Agile frameworks (Scrum, Kanban, Scaled Agile Framework (SAFe), or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence Demonstrated ability to define and implement Agile maturity models and assessment frameworks Strategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change Excellent stakeholder management skills with ability to engage and influence senior leadership, sponsors, and business stakeholders Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management Strong conflict resolution and problem-solving skills for addressing team dynamics and resource challenges Excellent communication skills including status reporting, presentations, and facilitation Bachelor's degree in relevant field; advanced degree preferred Industry leading Agile practitioner certifications such as Certified Scrum Master, Certified Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc. Government or highly regulated industry experience preferred. How to Apply: To apply for the Agile Program Manager, please submit your resume to . Applications will be reviewed on a rolling basis until the position is filled. We look forward to reviewing your application.
10/25/2026
Full time
Job Description About us: Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities! Job Description: Background: The Board of Governors of the Federal Reserve System (Board) has an ongoing need for skilled agile professionals to assist with agile maturity in the Division of Information Technology (IT). Agile maturity and related services will be required for the Board's Business and Technology Modernization (BTM) Program. Responsibilities: The Agile Program Manager is responsible for leading the strategic direction and operational execution of the Agile transformation program. This senior role will be responsible for driving team maturity, ensuring consistency in Agile practices across teams, maintaining the Agile playbook, creating program documents, reporting on overall Agile transformation progress, and achieving measurable business value across multiple teams, with planned expansion. The Contractor will work closely with the manager of the Transformation Office, program sponsors, and business stakeholders to build a sustainable, data-driven Agile program that adapts to our organizational culture while maintaining rigor and consistency. This is a strategic role requiring someone who can both operate and innovate-executing day-to-day program management while shaping the future direction of our Agile practices. The Contractor must have direct experience leading agile transformations in either the federal or private space. The Contractor must have direct experience with Jira and Confluence Deliverables: Establish and maintain transparency with program stakeholders through meaningful status reporting, proactive communication of changes, data-driven insights on team progress, and regular engagement with sponsors and business stakeholders Drive team maturity progression by implementing and maintaining assessment frameworks, ensuring Agile Coaches create and execute coaching plans, measuring advancement, and recommending maturity models and metrics beyond velocity/throughput Ensure Agile resource effectiveness by establishing performance standards for Coaches and Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing evidence-based recommendations on resource performance Ensure consistent application of the Agile playbook across all teams, coaches, and Scrum Masters to maintain standardization, alignment, and continuity in Agile practices. Drive business value realization by ensuring Agile teams deliver work that meets expected business outcomes through coaching oversight, metrics analysis, and alignment between team outputs and program objectives Build sustainable program governance through documented processes, stakeholder engagement rhythms, risk management protocols, resource management systems, and strategic recommendations that enable long-term program success Shape program strategy by continuously assessing program effectiveness, piloting innovative practices, recommending adaptations to our Agile approach, and ensuring the program evolves with organizational maturity Required Skills: The candidate shall also demonstrate the below knowledge and experience: 10+ years of professional experience with at least 5+ years leading enterprise Agile transformations At least 5+ years of hands-on experience and proven track record of coaching teams At least 3+ years of experience of effective project/program management or systems engineering experience demonstrating ability to manage complex initiatives Deep understanding and expertise of Scaled Agile Framework (SAFe) Deep expertise in multiple Agile frameworks (Scrum, Kanban, Scaled Agile Framework (SAFe), or similar) with ability to adapt practices to organizational culture rather than rigid framework adherence Demonstrated ability to define and implement Agile maturity models and assessment frameworks Strategic thinker with track record of evolving Agile practices, recommending improvements, and driving organizational change Excellent stakeholder management skills with ability to engage and influence senior leadership, sponsors, and business stakeholders Experience building sustainable governance models including documentation standards, engagement rhythms, and risk management Strong conflict resolution and problem-solving skills for addressing team dynamics and resource challenges Excellent communication skills including status reporting, presentations, and facilitation Bachelor's degree in relevant field; advanced degree preferred Industry leading Agile practitioner certifications such as Certified Scrum Master, Certified Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc. Government or highly regulated industry experience preferred. How to Apply: To apply for the Agile Program Manager, please submit your resume to . Applications will be reviewed on a rolling basis until the position is filled. We look forward to reviewing your application.
Job Description HCLTech is looking for a highly talented and self- motivated Program Manager - Agile to join in advancing the technological world through innovation and creativity. Job Title: Program Manager - Agile Job ID: 182314 Position Type: Full-time Location: Mahwah, New Jersey Onsite: RTO (5 days per week) Experience level (Years) 8+ Years Job description: Technical Lead to drive solution delivery, technical excellence, and innovation for Volvo Cars US. The ideal candidate will combine strong hands-on technical expertise with leadership capabilities to guide teams, engage stakeholders, and deliver high-impact business solutions. Key Responsibilities Lead solution design, development, and implementation for strategic Gen AI initiatives . Provide hands-on technical leadership and mentor engineering teams. Translate business requirements into scalable and secure technical solutions. Drive code reviews, architecture reviews, and engineering best practices. Collaborate with Volvo Cars US business and IT stakeholders. Manage technical risks, dependencies, and delivery commitments. Support Agile delivery, DevOps practices, and continuous improvement initiatives. Contribute to innovation, automation, and modernization programs. Required Expertise Hands-on experience in at least one of the following areas: Data Analytics & AI Java & Full-Stack Engineering & AI Cloud Engineering (AWS/Azure/GCP) & AI Salesforce Technologies & AI Qualifications 8+ years of IT experience with 3+ years in a Technical Lead role. Strong stakeholder management and communication skills. Experience leading distributed teams in Agile environments. Proven track record of delivering enterprise-scale technology solutions. Bachelor's degree in Computer Science, Engineering, or related field. Preferred Automotive industry experience. Cloud, Salesforce, AI, or Agile certifications. Experience in digital transformation and modernization programs. Pay and Benefits Pay Range Minimum: $135000per year Pay Range Maximum: $ 198000per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
10/25/2026
Full time
Job Description HCLTech is looking for a highly talented and self- motivated Program Manager - Agile to join in advancing the technological world through innovation and creativity. Job Title: Program Manager - Agile Job ID: 182314 Position Type: Full-time Location: Mahwah, New Jersey Onsite: RTO (5 days per week) Experience level (Years) 8+ Years Job description: Technical Lead to drive solution delivery, technical excellence, and innovation for Volvo Cars US. The ideal candidate will combine strong hands-on technical expertise with leadership capabilities to guide teams, engage stakeholders, and deliver high-impact business solutions. Key Responsibilities Lead solution design, development, and implementation for strategic Gen AI initiatives . Provide hands-on technical leadership and mentor engineering teams. Translate business requirements into scalable and secure technical solutions. Drive code reviews, architecture reviews, and engineering best practices. Collaborate with Volvo Cars US business and IT stakeholders. Manage technical risks, dependencies, and delivery commitments. Support Agile delivery, DevOps practices, and continuous improvement initiatives. Contribute to innovation, automation, and modernization programs. Required Expertise Hands-on experience in at least one of the following areas: Data Analytics & AI Java & Full-Stack Engineering & AI Cloud Engineering (AWS/Azure/GCP) & AI Salesforce Technologies & AI Qualifications 8+ years of IT experience with 3+ years in a Technical Lead role. Strong stakeholder management and communication skills. Experience leading distributed teams in Agile environments. Proven track record of delivering enterprise-scale technology solutions. Bachelor's degree in Computer Science, Engineering, or related field. Preferred Automotive industry experience. Cloud, Salesforce, AI, or Agile certifications. Experience in digital transformation and modernization programs. Pay and Benefits Pay Range Minimum: $135000per year Pay Range Maximum: $ 198000per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Job Description About Coffee: Coffee is an innovation agency focused on reimagining the way that brands connect with people. Equal parts creative thinkers, strategists, and technologists, we put the human experience at the center of everything we do. We believe that content is meant to be experienced not simply consumed. We combine innovation and storytelling to deliver groundbreaking experiences that drive meaningful results, and that clients and consumers crave. Our wide range of expertise includes multi-platform production, content creation, design, experiential, brand strategy, virtual reality, interactive video, animation, product development and more. Traditional is not in our vocabulary. If it's not in yours either, contact us. About the role: COFFEE is seeking a dynamic and experienced Experiential Project Manager to oversee immersive experiential and digital and projects. The ideal candidate will possess a deep understanding of project scope, excellent verbal and written communication skills, creative thinker with the ability to conceptualize innovative program ideas drive project progress while identifying and resolving potential issues. Key Responsibilities: Ideate, plan and manage the full lifecycle of small, mid and large projects incorporating social AR, webAR, VR, AI gesture based-tracking, display and video ad units, 3D graphics and animations, and other emerging technologies for digital and experiential activations. Facilitate and participate in key meetings such as kick-offs and brainstorms to help conceptualize and write up innovative campaign program ideas and proposals Write and execute project plans, including statements of work, scope, tasks, timelines, budgets, and development based on project requirements and objectives Serve as the direct point of contact for the client and internal team during the project lifecycle Collaborate and coordinate with a team of developers, designers, fabricators, contractors and miscellaneous vendors to develop immersive experiences Creative thinker who can put together RFP decks and present to clients Collect and organize all creative and technical information associated with each project Review assets provided by client teams and internal brand teams, ensuring sufficient material for digital execution Regularly track, report and communicate on project health and forecasting throughout each project phase and providing final reports, insights and recommendations Ensure that all necessary team members are included in appropriate meetings and conversations Foster a positive, productive working environment, especially in stressful or pressured situations, and balance a sense of urgency with a calm and confident demeanor Qualifications: Bachelor's Degree or equivalent experience in similar role 4+ years of project management experience in experiential activations and events Experience and knowledge of the digital and emerging technology industry and common platforms (e.g., AR, AI, VR, Geenie, Niantic, programmatic media) used to develop immersive experiences Creative thinker able to conceptualize marketing programs that leverage new technologies to create and develop innovative marketing campaigns Analytical, self-motivated, organized, flexible, and proven problem solver and decision-maker Experience with Google Analytics and data reporting Familiarity with video or photo capture and setting up shoots Interest in experiential activations Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision while managing different clients Interest in trends, new technology, and ways to craft unique guest experiences Strong commitment to quality work product Strong interpersonal skills and the ability to effectively communicate, both written and verbal, at all levels of an organization, internally and externally Demonstrated resourcefulness and problem-solving skills Proficiency in Microsoft Office programs Ability to work effectively in a fast paced, team environment Ability to travel and work non-traditional hours, including evenings, weekends, and holidays as required
10/25/2026
Full time
Job Description About Coffee: Coffee is an innovation agency focused on reimagining the way that brands connect with people. Equal parts creative thinkers, strategists, and technologists, we put the human experience at the center of everything we do. We believe that content is meant to be experienced not simply consumed. We combine innovation and storytelling to deliver groundbreaking experiences that drive meaningful results, and that clients and consumers crave. Our wide range of expertise includes multi-platform production, content creation, design, experiential, brand strategy, virtual reality, interactive video, animation, product development and more. Traditional is not in our vocabulary. If it's not in yours either, contact us. About the role: COFFEE is seeking a dynamic and experienced Experiential Project Manager to oversee immersive experiential and digital and projects. The ideal candidate will possess a deep understanding of project scope, excellent verbal and written communication skills, creative thinker with the ability to conceptualize innovative program ideas drive project progress while identifying and resolving potential issues. Key Responsibilities: Ideate, plan and manage the full lifecycle of small, mid and large projects incorporating social AR, webAR, VR, AI gesture based-tracking, display and video ad units, 3D graphics and animations, and other emerging technologies for digital and experiential activations. Facilitate and participate in key meetings such as kick-offs and brainstorms to help conceptualize and write up innovative campaign program ideas and proposals Write and execute project plans, including statements of work, scope, tasks, timelines, budgets, and development based on project requirements and objectives Serve as the direct point of contact for the client and internal team during the project lifecycle Collaborate and coordinate with a team of developers, designers, fabricators, contractors and miscellaneous vendors to develop immersive experiences Creative thinker who can put together RFP decks and present to clients Collect and organize all creative and technical information associated with each project Review assets provided by client teams and internal brand teams, ensuring sufficient material for digital execution Regularly track, report and communicate on project health and forecasting throughout each project phase and providing final reports, insights and recommendations Ensure that all necessary team members are included in appropriate meetings and conversations Foster a positive, productive working environment, especially in stressful or pressured situations, and balance a sense of urgency with a calm and confident demeanor Qualifications: Bachelor's Degree or equivalent experience in similar role 4+ years of project management experience in experiential activations and events Experience and knowledge of the digital and emerging technology industry and common platforms (e.g., AR, AI, VR, Geenie, Niantic, programmatic media) used to develop immersive experiences Creative thinker able to conceptualize marketing programs that leverage new technologies to create and develop innovative marketing campaigns Analytical, self-motivated, organized, flexible, and proven problem solver and decision-maker Experience with Google Analytics and data reporting Familiarity with video or photo capture and setting up shoots Interest in experiential activations Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision while managing different clients Interest in trends, new technology, and ways to craft unique guest experiences Strong commitment to quality work product Strong interpersonal skills and the ability to effectively communicate, both written and verbal, at all levels of an organization, internally and externally Demonstrated resourcefulness and problem-solving skills Proficiency in Microsoft Office programs Ability to work effectively in a fast paced, team environment Ability to travel and work non-traditional hours, including evenings, weekends, and holidays as required
Job Description Marlabs, a global AI and Digital Solutions Consulting firm, delivers intelligent solutions across AI, data, analytics, and product engineering. Since 2000, we have partnered with some of the largest healthcare, life sciences, financial services, and government organizations worldwide. As we continue to expand our global footprint, we have an exciting opportunity for a highly skilled Technology Manager - Facilities Management & Workplace Services to join our innovative and dynamic team. Employment Type : Full-time Location : Hybrid - Indianapolis, IN Technology Manager - Facilities Management & Workplace Services About You As a Technology Manager - Facilities Management & Workplace Services, you will serve as the strategic technology owner for a portfolio of Facilities Management, Workplace Experience, Asset Management, and Workplace Analytics platforms. You will be responsible for driving technology strategy, platform governance, lifecycle management, vendor management, and continuous improvement initiatives that enhance workplace operations and employee experience. The ideal candidate combines enterprise application management expertise with strong stakeholder engagement, platform governance, budget management, and digital transformation experience within facilities, workplace, or operational technology environments. Technology Manager - Facilities Management & Workplace Services Day-to-Day Own the lifecycle management, roadmap, governance, and continuous improvement of Facilities Management, Workplace Services, Asset Management, and Workplace Experience technology platforms. Lead enterprise platform modernization and migration initiatives, including application transitions, data retention strategies, system integrations, and operational readiness activities. Evaluate, recommend, and support the implementation of workplace technology solutions that improve workplace experience, space utilization, facilities operations, and employee engagement. Establish governance processes, standards, and operating models while ensuring alignment with cybersecurity requirements, compliance standards, and enterprise technology policies. Manage third-party technology vendors, support partners, licensing agreements, service contracts, and platform support teams to ensure service quality and SLA performance. Partner with business leaders, facilities teams, workplace services organizations, IT stakeholders, and external providers to deliver scalable technology solutions that support operational and strategic business objectives. Technology Manager - Facilities Management & Workplace Services Skills & Experience 5+ years of experience managing enterprise technology platforms, including Facilities Management (FM), Workplace Services, CAFM, CMMS, Asset Management, Workplace Experience, IoT, or related operational technology solutions. Experience leading technology modernization, platform migration, and digital transformation initiatives, including data migration, integration planning, and lifecycle management activities. Strong understanding of enterprise application governance, cybersecurity review processes, SaaS platforms, vendor management, and technology operations within regulated environments. Experience managing technology budgets, contracts, licensing agreements, vendor relationships, and service delivery performance. Strong stakeholder management and communication skills, with the ability to collaborate effectively across business, IT, operations, engineering, workplace services, and executive leadership teams. Preferred: Experience with CAFM, CMMS, workplace analytics, IoT platforms, ServiceNow integrations, workplace experience applications, or facilities technology ecosystems.
10/25/2026
Full time
Job Description Marlabs, a global AI and Digital Solutions Consulting firm, delivers intelligent solutions across AI, data, analytics, and product engineering. Since 2000, we have partnered with some of the largest healthcare, life sciences, financial services, and government organizations worldwide. As we continue to expand our global footprint, we have an exciting opportunity for a highly skilled Technology Manager - Facilities Management & Workplace Services to join our innovative and dynamic team. Employment Type : Full-time Location : Hybrid - Indianapolis, IN Technology Manager - Facilities Management & Workplace Services About You As a Technology Manager - Facilities Management & Workplace Services, you will serve as the strategic technology owner for a portfolio of Facilities Management, Workplace Experience, Asset Management, and Workplace Analytics platforms. You will be responsible for driving technology strategy, platform governance, lifecycle management, vendor management, and continuous improvement initiatives that enhance workplace operations and employee experience. The ideal candidate combines enterprise application management expertise with strong stakeholder engagement, platform governance, budget management, and digital transformation experience within facilities, workplace, or operational technology environments. Technology Manager - Facilities Management & Workplace Services Day-to-Day Own the lifecycle management, roadmap, governance, and continuous improvement of Facilities Management, Workplace Services, Asset Management, and Workplace Experience technology platforms. Lead enterprise platform modernization and migration initiatives, including application transitions, data retention strategies, system integrations, and operational readiness activities. Evaluate, recommend, and support the implementation of workplace technology solutions that improve workplace experience, space utilization, facilities operations, and employee engagement. Establish governance processes, standards, and operating models while ensuring alignment with cybersecurity requirements, compliance standards, and enterprise technology policies. Manage third-party technology vendors, support partners, licensing agreements, service contracts, and platform support teams to ensure service quality and SLA performance. Partner with business leaders, facilities teams, workplace services organizations, IT stakeholders, and external providers to deliver scalable technology solutions that support operational and strategic business objectives. Technology Manager - Facilities Management & Workplace Services Skills & Experience 5+ years of experience managing enterprise technology platforms, including Facilities Management (FM), Workplace Services, CAFM, CMMS, Asset Management, Workplace Experience, IoT, or related operational technology solutions. Experience leading technology modernization, platform migration, and digital transformation initiatives, including data migration, integration planning, and lifecycle management activities. Strong understanding of enterprise application governance, cybersecurity review processes, SaaS platforms, vendor management, and technology operations within regulated environments. Experience managing technology budgets, contracts, licensing agreements, vendor relationships, and service delivery performance. Strong stakeholder management and communication skills, with the ability to collaborate effectively across business, IT, operations, engineering, workplace services, and executive leadership teams. Preferred: Experience with CAFM, CMMS, workplace analytics, IoT platforms, ServiceNow integrations, workplace experience applications, or facilities technology ecosystems.
Job Description SEO Analyst - Search Analytics & Reporting Location: Nashville, Tennessee, USA Work Arrangement: Hybrid - Office Tuesday to Thursday, optional remote Mondays and Fridays Industry: Insurance Digital Marketing Analytics About the Role An opportunity is available for an experienced SEO Analyst to support organic search performance, reporting, and data-driven optimisation within an established insurance organisation. The role focuses on analysing SEO and Answer Engine Optimisation (AEO) performance, developing dashboards, identifying search trends, and providing actionable insights to improve organic visibility, website traffic, engagement, and conversions. Key Responsibilities Develop SEO/AEO dashboards and recurring performance reports. Monitor organic traffic, search rankings, visibility, engagement, and conversions. Analyse data using Google Analytics, Google Search Console, and SEO reporting tools . Investigate changes in search performance and identify opportunities for improvement. Review technical SEO audits, crawl reports, and website health indicators. Conduct competitor, SERP, and AI-driven search performance analysis. Measure the impact of SEO improvements using performance benchmarks and KPIs. Analyse large datasets to identify trends, risks, and growth opportunities. Collaborate with Analytics, Marketing, and Technical SEO teams. Present performance insights and recommendations to stakeholders. Required Qualifications & Experience Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, or equivalent relevant work experience. Minimum 3 years of related professional experience. Experience developing dashboards, data models, and performance reports. Strong analytical skills, including data mining and visualisation. Ability to analyse large datasets and translate findings into actionable recommendations. Intermediate to advanced proficiency with relevant tools, including: Google Analytics, Google Search Console, and Google Tag Manager Google Ads and SEO analytics platforms Tableau, Excel, and Google Looker Studio Google Optimize or Optimizely Strong communication, reporting, and organisational skills. Benefits Hybrid working arrangements. Medical, dental, and vision insurance. 401(k) with 100% employer matching on the first 8% contributed , with immediate vesting. Paid time off and volunteer leave. Tuition reimbursement and professional development. Parental and caregiver leave. Wellness benefits and additional insurance options. Additional Information Hybrid schedule: Tuesday-Thursday in the office, with optional remote work on Mondays and Fridays. Employment is not offered to holders of F-1, J-1, or H-1 visas .
10/25/2026
Full time
Job Description SEO Analyst - Search Analytics & Reporting Location: Nashville, Tennessee, USA Work Arrangement: Hybrid - Office Tuesday to Thursday, optional remote Mondays and Fridays Industry: Insurance Digital Marketing Analytics About the Role An opportunity is available for an experienced SEO Analyst to support organic search performance, reporting, and data-driven optimisation within an established insurance organisation. The role focuses on analysing SEO and Answer Engine Optimisation (AEO) performance, developing dashboards, identifying search trends, and providing actionable insights to improve organic visibility, website traffic, engagement, and conversions. Key Responsibilities Develop SEO/AEO dashboards and recurring performance reports. Monitor organic traffic, search rankings, visibility, engagement, and conversions. Analyse data using Google Analytics, Google Search Console, and SEO reporting tools . Investigate changes in search performance and identify opportunities for improvement. Review technical SEO audits, crawl reports, and website health indicators. Conduct competitor, SERP, and AI-driven search performance analysis. Measure the impact of SEO improvements using performance benchmarks and KPIs. Analyse large datasets to identify trends, risks, and growth opportunities. Collaborate with Analytics, Marketing, and Technical SEO teams. Present performance insights and recommendations to stakeholders. Required Qualifications & Experience Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, or equivalent relevant work experience. Minimum 3 years of related professional experience. Experience developing dashboards, data models, and performance reports. Strong analytical skills, including data mining and visualisation. Ability to analyse large datasets and translate findings into actionable recommendations. Intermediate to advanced proficiency with relevant tools, including: Google Analytics, Google Search Console, and Google Tag Manager Google Ads and SEO analytics platforms Tableau, Excel, and Google Looker Studio Google Optimize or Optimizely Strong communication, reporting, and organisational skills. Benefits Hybrid working arrangements. Medical, dental, and vision insurance. 401(k) with 100% employer matching on the first 8% contributed , with immediate vesting. Paid time off and volunteer leave. Tuition reimbursement and professional development. Parental and caregiver leave. Wellness benefits and additional insurance options. Additional Information Hybrid schedule: Tuesday-Thursday in the office, with optional remote work on Mondays and Fridays. Employment is not offered to holders of F-1, J-1, or H-1 visas .
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
10/25/2026
Full time
Job Description Location: Santa Monica, New York or Nashville, TN About HYBE Americas HYBE is an entertainment company, global lifestyle platform, and holding company for multiple music labels. It is home to the global girl group KATSEYE and Santos Bravos - the first Latin Pop boy group built using the K-pop methodology - among others, with several new artists in development including projects with Ryan Tedder and under HYBE x Geffen. HYBE builds local subsidiaries to "localize" its K-pop training and production system and develop talent for global releases. HYBE Americas is based in Los Angeles and Mexico City, with additional offices in New York, Miami, Atlanta, and Nashville. Role Overview This is a player-coach role, leading a segment of the Business Intelligence team that supports HYBE's Global Label Services function. You will manage two Data Analysts and own relationship management with key business stakeholders, acting as a thought leader and problem-solving partner, developing and maintaining recurring reporting, and conducting deep analysis labels and business teams rely on for strategy and key decisions. Expect your time to be split between leading and managing your team, and your own hands-on work with our data infrastructure as a senior partner to our label teams. You'll work inside a modern data stack we are actively building, helping shape our semantic layer and BI tools, and partnering closely with data engineering on what gets modeled and how metrics are defined. Fluency in fan culture and how global, modern music companies operate is essential. You should be deeply curious about artists, release and promotion mechanics, and how fandoms drive consumption. You must be able to anticipate which questions matter before a label team asks them. What You'll Do Lead the team Manage, coach, and develop two Data Analysts: set goals, run 1:1s, review their SQL, Python, and dashboards, and give clear, regular feedback. Own the quality bar. Review work before it reaches stakeholders and build QA habits (reconciliation checks, source notes, metric definitions) into the team's routine. Work with our Project Manager to assign work across the two analysts, balancing coverage of the label roster, building depth, and avoiding single points of failure wherever possible. Participate in hiring and onboarding as the team grows. Run Label Services reporting With Project Manager, own intake and prioritization for Global Label Services requests: translate label questions into scoped work, set timelines, and manage stakeholders. Define and maintain the standard set of release and campaign views (streaming, social, and marketing metrics) drawn from internal data and third-party data sources like Luminate, Chartmetric, DSP "for artists" dashboards, social tools (e.g., Supermetrics, Meltwater), and our OpenPlay data. Partner with data engineering to support development of semantic layer, work together to resolve data quality issues at the source rather than in spreadsheets. Hands-on work Own your own projects end-to-end, leveraging your experience and expertise to set the bar for high-quality projects and reporting for the team. Work with analysts to use Python to automate recurring pulls and routine reporting workflows. Take the harder analytical questions yourself, like key campaign and release post-mortems, cross-artist benchmarks, fandom and market comparisons, and turn them into clear business recommendations with context. Partner with label teams Serve as the day-to-day BI point of contact for the Global Label Services team. Present findings to non-technical stakeholders, including senior label leadership, in plain language. Document what the team builds so outputs are discoverable, trusted, and reusable. Required Qualifications Bachelor's degree; 3-5+ years of experience in analytics or business intelligence, ideally in music, entertainment, or media. Experience managing or formally mentoring analysts or interns, including reviewing their technical work. Advanced SQL : complex joins, window functions, and performance-aware queries in a cloud data warehouse (Snowflake, BigQuery, Databricks). Working proficiency in Python for data cleaning and automation. Strong experience building and maintaining dashboards in at least one BI tool (Tableau, Looker, Sigma, or Omni); familiarity with semantic layers or governed metric definitions. Hands-on experience with music data: DSP reporting, Luminate, Chartmetric, or comparable sources, and an understanding of their quirks and limits. Experience at a record label, distributor, or label services company supporting release and marketing teams. Proven ability to prioritize competing requests, and manage stakeholder expectations with grace and tact. Clear written and verbal communication; able to explain data to non-technical and senior audiences. Comfort with ambiguity and a build-in-progress environment. Preferred Qualifications (Pluses, Not Required) Knowledge of the K-pop genre is a plus: major artists, fan culture, and how releases and promotion work in Korea and globally. Korean or Spanish language ability (reading and/or conversational) is a strong plus. Helpful for working with Korean label teams and source material. Familiarity with social analytics platforms and marketing attribution. Experience working across U.S. and other cross-border teams and time zones. Compensation & Benefits Competitive salary based on experience and qualifications. Comprehensive health, dental, and vision insurance. 401(k) with company match. Generous PTO and holiday schedule. Base Salary $110,000 - $140,000 based on location and experience.
Job Description Data Scientist Location - Louisville, KY ( Onsite) Job Summary The Data Scientist is responsible for applying advanced analytics, statistical modeling, and machine learning techniques to solve business problems and improve outcomes across Humana. This role partners with business, product, engineering, and architecture teams to develop data-driven solutions that support enterprise strategies while aligning to Humana's data security, governance, and architecture standards. Key Responsibilities Analyze large, complex datasets to identify trends, risks, opportunities, and actionable insights. Build, validate, and deploy statistical, predictive, and machine learning models. Translate business problems into analytical approaches and measurable outcomes. Partner with Data Engineers, Application Architects, Product Managers, and business stakeholders to design scalable analytics solutions. Develop experiments, forecasting models, segmentation methods, and decision-support tools. Communicate findings through dashboards, visualizations, presentations, and technical documentation. Support model monitoring, performance evaluation, and continuous improvement. Ensure solutions align with enterprise data architecture, reference standards, and approved technology patterns. Follow Humana policies for information protection, least-privilege access, secure storage, and confidential data handling. Contribute to reusable analytics assets, standards, and best practices across teams. Required Qualifications Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Engineering, Economics, or related field. Experience in data science, advanced analytics, or machine learning. Strong knowledge of: Python and/or R SQL Statistics and hypothesis testing Machine learning methods Data wrangling and feature engineering Experience working with cloud or enterprise analytics platforms. Ability to communicate technical results to non-technical stakeholders. Experience working with cross-functional teams in a regulated or enterprise environment. Preferred Qualifications Master's or PhD in a quantitative field. Experience with Databricks, Spark, or large-scale distributed data platforms. Experience in healthcare, payer, claims, member, provider, or clinical analytics. Familiarity with MLOps, model governance, and production model deployment. Experience with BI and visualization tools such as Power BI or Tableau. Understanding of data architecture, cataloging, and enterprise data standards. Technical Skills Programming: Python, R, SQL Data Platforms: Databricks, Spark, cloud data platforms Modeling: regression, classification, clustering, time series, NLP, experimentation Visualization: dashboards, storytelling, exploratory analysis Data Management: data dictionaries, data models, schema awareness, governed datasets
10/25/2026
Full time
Job Description Data Scientist Location - Louisville, KY ( Onsite) Job Summary The Data Scientist is responsible for applying advanced analytics, statistical modeling, and machine learning techniques to solve business problems and improve outcomes across Humana. This role partners with business, product, engineering, and architecture teams to develop data-driven solutions that support enterprise strategies while aligning to Humana's data security, governance, and architecture standards. Key Responsibilities Analyze large, complex datasets to identify trends, risks, opportunities, and actionable insights. Build, validate, and deploy statistical, predictive, and machine learning models. Translate business problems into analytical approaches and measurable outcomes. Partner with Data Engineers, Application Architects, Product Managers, and business stakeholders to design scalable analytics solutions. Develop experiments, forecasting models, segmentation methods, and decision-support tools. Communicate findings through dashboards, visualizations, presentations, and technical documentation. Support model monitoring, performance evaluation, and continuous improvement. Ensure solutions align with enterprise data architecture, reference standards, and approved technology patterns. Follow Humana policies for information protection, least-privilege access, secure storage, and confidential data handling. Contribute to reusable analytics assets, standards, and best practices across teams. Required Qualifications Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Engineering, Economics, or related field. Experience in data science, advanced analytics, or machine learning. Strong knowledge of: Python and/or R SQL Statistics and hypothesis testing Machine learning methods Data wrangling and feature engineering Experience working with cloud or enterprise analytics platforms. Ability to communicate technical results to non-technical stakeholders. Experience working with cross-functional teams in a regulated or enterprise environment. Preferred Qualifications Master's or PhD in a quantitative field. Experience with Databricks, Spark, or large-scale distributed data platforms. Experience in healthcare, payer, claims, member, provider, or clinical analytics. Familiarity with MLOps, model governance, and production model deployment. Experience with BI and visualization tools such as Power BI or Tableau. Understanding of data architecture, cataloging, and enterprise data standards. Technical Skills Programming: Python, R, SQL Data Platforms: Databricks, Spark, cloud data platforms Modeling: regression, classification, clustering, time series, NLP, experimentation Visualization: dashboards, storytelling, exploratory analysis Data Management: data dictionaries, data models, schema awareness, governed datasets
Job Description Client Partner - Healthcare (Payers, PBMs & CVS Health) Location: Remote / United States Experience: 10+ Years Industry Focus: Healthcare, Payers, Pharmacy Benefit Managers (PBMs), Managed Care Employment Type: Full-Time About Brillio Brillio is a leading digital transformation partner that helps Fortune 1000 companies accelerate innovation through technology, data, AI, cloud, and customer-centric digital solutions. Our Healthcare & Life Sciences practice partners with some of the largest healthcare organizations to improve member experiences, modernize platforms, enhance interoperability, optimize operations, and drive business growth through technology transformation. As we continue to expand our presence within the healthcare ecosystem, we are seeking an experienced Client Partner with a strong background in payer and PBM organizations. Candidates with direct experience working with CVS Health, Aetna, CVS Caremark, or other leading national payers and PBMs are highly preferred. Position Overview The Client Partner will be responsible for driving strategic growth and expanding Brillio's footprint across payer and PBM organizations. This role requires a consultative sales leader who possesses a deep understanding of healthcare business operations, payer technology ecosystems, digital transformation initiatives, and large-scale IT services engagements. The ideal candidate will have a proven track record of building executive-level relationships, managing large healthcare accounts, structuring transformational programs, and closing multi-million-dollar services engagements. Candidates with established relationships and demonstrated success within CVS Health and affiliated business units will be strongly preferred. Key Responsibilities Business Development & Revenue Growth Own and achieve revenue growth targets across assigned healthcare payer and PBM accounts. Identify, qualify, and close new business opportunities across: Digital Transformation Artificial Intelligence & Machine Learning Data & Analytics Cloud Modernization Automation & Intelligent Operations Cybersecurity Managed Services Build and execute strategic account growth plans focused on expanding Brillio's presence within major healthcare organizations. Leverage industry relationships to create opportunities within CVS Health, Aetna, CVS Caremark, and similar large healthcare enterprises. Drive pipeline generation, account penetration, and executive engagement strategies. Focus Areas Include AI-powered claims processing and adjudication Prior authorization automation Contact center modernization and automation Healthcare interoperability (FHIR, TEFCA, CMS mandates) Member and patient experience transformation Cloud migration and platform modernization Data platforms and advanced analytics Pharmacy technology modernization IT managed services and application modernization Strategic Account Management Develop trusted advisor relationships with C-level, EVP, SVP, and VP stakeholders. Build strong partnerships across business, technology, operations, digital, and procurement organizations. Establish executive relationships within: CVS Health Aetna CVS Caremark Large national and regional health plans PBMs and healthcare services organizations Identify whitespace opportunities and create multi-year account growth strategies. Drive cross-sell and upsell opportunities across Brillio's portfolio of capabilities. Lead executive business reviews and strategic planning sessions. Large Deal Origination & Structuring Lead pursuit and closure of complex healthcare transformation programs ranging from $5M to $50M+. Structure outsourced services and digital transformation engagements utilizing: Onshore delivery Nearshore delivery Offshore delivery models Create innovative commercial constructs including: Fixed Price Time & Materials Managed Services Outcome-Based Models Gainshare Models Lead contract negotiations, statements of work, master service agreements, and procurement discussions. Collaborate with finance, legal, pricing, and delivery teams to build compelling business cases and proposals. Client Delivery Governance Serve as executive sponsor for strategic engagements. Partner with delivery teams to ensure successful execution and customer satisfaction. Monitor engagement performance, client health, renewals, and expansion opportunities. Facilitate strong collaboration between client stakeholders and Brillio's global delivery teams. Ensure achievement of operational, financial, and strategic program objectives. Industry Leadership & Market Intelligence Maintain deep expertise in healthcare payer and PBM trends. Stay informed on industry developments including: Value-Based Care Medicare Advantage Medicaid Modernization AI-Driven Healthcare Operations Pharmacy Transformation Digital Health Platforms Healthcare Data Interoperability Position Brillio as a strategic partner through thought leadership and executive engagement. Monitor competitive activity across firms including Accenture, Cognizant, TCS, Infosys, Wipro, HCLTech, Capgemini, and Deloitte. Required Qualifications Healthcare Industry Experience 10+ years of experience in IT services sales, consulting, account management, or digital transformation within healthcare. Proven experience selling into payer, PBM, managed care, or health services organizations. Strong understanding of: Claims platforms Enrollment systems Care management Provider management Pharmacy operations Prior authorization Population health Healthcare regulations and compliance requirements Knowledge of FHIR, healthcare interoperability standards, cloud platforms, AI/ML solutions, and healthcare analytics. CVS Health Experience (Highly Preferred) Direct experience supporting, managing, or selling into: CVS Health Aetna CVS Caremark Established executive relationships within CVS Health business units. Demonstrated success identifying and closing opportunities within the CVS ecosystem. Understanding of CVS Health's payer, pharmacy, provider, retail health, and digital transformation initiatives. Sales & Revenue Leadership Proven ownership of $10M+ annual revenue responsibility. Consistent record of achieving or exceeding growth targets. Demonstrated success closing multi-million-dollar IT services and consulting engagements. Experience leading complex sales cycles from opportunity creation through contract execution. Executive Relationship Management Strong executive presence and communication skills. Ability to engage and influence senior healthcare and technology leaders. Experience facilitating CXO-level conversations around business transformation and technology investments. Commercial & Financial Acumen Experience structuring large outsourcing and transformation programs. Knowledge of global delivery models and workforce optimization strategies. Ability to create compelling business cases and commercial proposals. Preferred Qualifications Experience selling technology services to major healthcare organizations including CVS Health, Elevance Health, UnitedHealthcare, Humana, Cigna, Molina Healthcare, Centene, or similar enterprises. Existing relationships with healthcare technology, operations, or business executives. Background in digital transformation, cloud modernization, AI, analytics, or managed services. MBA or advanced degree in business, healthcare administration, information systems, or a related field. Experience managing strategic healthcare portfolios exceeding $20M+ annually. Why Join Brillio? Shape Healthcare Transformation Lead strategic engagements that improve the way healthcare organizations serve members, providers, and patients. Accelerate Growth Join one of Brillio's fastest-growing industry verticals with significant investment in healthcare, AI, data, and cloud solutions. Executive-Level Impact Work directly with C-suite leaders at some of the nation's largest healthcare organizations, including major payers and PBMs. Best-in-Class Capabilities Leverage Brillio's global delivery network, AI expertise, cloud capabilities, and healthcare consulting talent to deliver transformational outcomes. Preferred Candidate Profile The ideal candidate has successfully sold and expanded IT services, digital transformation, cloud, data, AI, or managed services engagements within CVS Health, Aetna, CVS Caremark, or other major payer/PBM organizations and brings a strong network of healthcare executive relationships capable of accelerating Brillio's growth within the healthcare market.
10/25/2026
Full time
Job Description Client Partner - Healthcare (Payers, PBMs & CVS Health) Location: Remote / United States Experience: 10+ Years Industry Focus: Healthcare, Payers, Pharmacy Benefit Managers (PBMs), Managed Care Employment Type: Full-Time About Brillio Brillio is a leading digital transformation partner that helps Fortune 1000 companies accelerate innovation through technology, data, AI, cloud, and customer-centric digital solutions. Our Healthcare & Life Sciences practice partners with some of the largest healthcare organizations to improve member experiences, modernize platforms, enhance interoperability, optimize operations, and drive business growth through technology transformation. As we continue to expand our presence within the healthcare ecosystem, we are seeking an experienced Client Partner with a strong background in payer and PBM organizations. Candidates with direct experience working with CVS Health, Aetna, CVS Caremark, or other leading national payers and PBMs are highly preferred. Position Overview The Client Partner will be responsible for driving strategic growth and expanding Brillio's footprint across payer and PBM organizations. This role requires a consultative sales leader who possesses a deep understanding of healthcare business operations, payer technology ecosystems, digital transformation initiatives, and large-scale IT services engagements. The ideal candidate will have a proven track record of building executive-level relationships, managing large healthcare accounts, structuring transformational programs, and closing multi-million-dollar services engagements. Candidates with established relationships and demonstrated success within CVS Health and affiliated business units will be strongly preferred. Key Responsibilities Business Development & Revenue Growth Own and achieve revenue growth targets across assigned healthcare payer and PBM accounts. Identify, qualify, and close new business opportunities across: Digital Transformation Artificial Intelligence & Machine Learning Data & Analytics Cloud Modernization Automation & Intelligent Operations Cybersecurity Managed Services Build and execute strategic account growth plans focused on expanding Brillio's presence within major healthcare organizations. Leverage industry relationships to create opportunities within CVS Health, Aetna, CVS Caremark, and similar large healthcare enterprises. Drive pipeline generation, account penetration, and executive engagement strategies. Focus Areas Include AI-powered claims processing and adjudication Prior authorization automation Contact center modernization and automation Healthcare interoperability (FHIR, TEFCA, CMS mandates) Member and patient experience transformation Cloud migration and platform modernization Data platforms and advanced analytics Pharmacy technology modernization IT managed services and application modernization Strategic Account Management Develop trusted advisor relationships with C-level, EVP, SVP, and VP stakeholders. Build strong partnerships across business, technology, operations, digital, and procurement organizations. Establish executive relationships within: CVS Health Aetna CVS Caremark Large national and regional health plans PBMs and healthcare services organizations Identify whitespace opportunities and create multi-year account growth strategies. Drive cross-sell and upsell opportunities across Brillio's portfolio of capabilities. Lead executive business reviews and strategic planning sessions. Large Deal Origination & Structuring Lead pursuit and closure of complex healthcare transformation programs ranging from $5M to $50M+. Structure outsourced services and digital transformation engagements utilizing: Onshore delivery Nearshore delivery Offshore delivery models Create innovative commercial constructs including: Fixed Price Time & Materials Managed Services Outcome-Based Models Gainshare Models Lead contract negotiations, statements of work, master service agreements, and procurement discussions. Collaborate with finance, legal, pricing, and delivery teams to build compelling business cases and proposals. Client Delivery Governance Serve as executive sponsor for strategic engagements. Partner with delivery teams to ensure successful execution and customer satisfaction. Monitor engagement performance, client health, renewals, and expansion opportunities. Facilitate strong collaboration between client stakeholders and Brillio's global delivery teams. Ensure achievement of operational, financial, and strategic program objectives. Industry Leadership & Market Intelligence Maintain deep expertise in healthcare payer and PBM trends. Stay informed on industry developments including: Value-Based Care Medicare Advantage Medicaid Modernization AI-Driven Healthcare Operations Pharmacy Transformation Digital Health Platforms Healthcare Data Interoperability Position Brillio as a strategic partner through thought leadership and executive engagement. Monitor competitive activity across firms including Accenture, Cognizant, TCS, Infosys, Wipro, HCLTech, Capgemini, and Deloitte. Required Qualifications Healthcare Industry Experience 10+ years of experience in IT services sales, consulting, account management, or digital transformation within healthcare. Proven experience selling into payer, PBM, managed care, or health services organizations. Strong understanding of: Claims platforms Enrollment systems Care management Provider management Pharmacy operations Prior authorization Population health Healthcare regulations and compliance requirements Knowledge of FHIR, healthcare interoperability standards, cloud platforms, AI/ML solutions, and healthcare analytics. CVS Health Experience (Highly Preferred) Direct experience supporting, managing, or selling into: CVS Health Aetna CVS Caremark Established executive relationships within CVS Health business units. Demonstrated success identifying and closing opportunities within the CVS ecosystem. Understanding of CVS Health's payer, pharmacy, provider, retail health, and digital transformation initiatives. Sales & Revenue Leadership Proven ownership of $10M+ annual revenue responsibility. Consistent record of achieving or exceeding growth targets. Demonstrated success closing multi-million-dollar IT services and consulting engagements. Experience leading complex sales cycles from opportunity creation through contract execution. Executive Relationship Management Strong executive presence and communication skills. Ability to engage and influence senior healthcare and technology leaders. Experience facilitating CXO-level conversations around business transformation and technology investments. Commercial & Financial Acumen Experience structuring large outsourcing and transformation programs. Knowledge of global delivery models and workforce optimization strategies. Ability to create compelling business cases and commercial proposals. Preferred Qualifications Experience selling technology services to major healthcare organizations including CVS Health, Elevance Health, UnitedHealthcare, Humana, Cigna, Molina Healthcare, Centene, or similar enterprises. Existing relationships with healthcare technology, operations, or business executives. Background in digital transformation, cloud modernization, AI, analytics, or managed services. MBA or advanced degree in business, healthcare administration, information systems, or a related field. Experience managing strategic healthcare portfolios exceeding $20M+ annually. Why Join Brillio? Shape Healthcare Transformation Lead strategic engagements that improve the way healthcare organizations serve members, providers, and patients. Accelerate Growth Join one of Brillio's fastest-growing industry verticals with significant investment in healthcare, AI, data, and cloud solutions. Executive-Level Impact Work directly with C-suite leaders at some of the nation's largest healthcare organizations, including major payers and PBMs. Best-in-Class Capabilities Leverage Brillio's global delivery network, AI expertise, cloud capabilities, and healthcare consulting talent to deliver transformational outcomes. Preferred Candidate Profile The ideal candidate has successfully sold and expanded IT services, digital transformation, cloud, data, AI, or managed services engagements within CVS Health, Aetna, CVS Caremark, or other major payer/PBM organizations and brings a strong network of healthcare executive relationships capable of accelerating Brillio's growth within the healthcare market.
Job Description We are seeking a dynamic and strategic Pricing Manager to lead our pricing strategies and drive revenue growth across our diverse product lines. In this role, you will analyze market trends, develop competitive pricing models, and collaborate with cross-functional teams to optimize profitability. Your expertise in data analytics, financial modeling, and business intelligence tools will empower you to make data-driven decisions that enhance our market position. If you thrive in a fast-paced environment and are passionate about leveraging data to influence business outcomes, this is the perfect opportunity for you to make a significant impact. NOTE: Must have previous pricing/scanning experience in a multi-unit environment Duties Develop and implement comprehensive pricing strategies aligned with market conditions, customer segmentation, and company objectives. Strong Excel Skills Conduct detailed pricing analysis using advanced data visualization software such as Tableau and Power BI to identify opportunities for revenue enhancement. Utilize SQL, Alteryx, R, and other data analytics tools to collect, interpret, and analyze large datasets related to sales, demand planning, inventory control, and supply chain logistics. Collaborate with marketing, product management, sales teams, and finance to refine pricing models based on market research and competitive analysis. Perform financial modeling and regression analysis to forecast the impact of pricing changes on revenue and profit margins. Monitor industry trends and conduct market research to stay ahead of competitors' pricing strategies. Prepare clear reports and presentations for executive leadership using data visualization techniques that communicate complex insights effectively. Support demand planning efforts by analyzing sales analysis data to optimize inventory management and logistics operations. Drive continuous improvement by leveraging predictive analytics and business intelligence tools to refine pricing strategies over time. Requirements Proven experience in pricing analysis, financial modeling, or revenue management within a fast-paced commercial environment. Strong proficiency in data visualization software such as Tableau, Power BI, or similar tools. Advanced skills in Excel including pivot tables, data collection techniques, and data analysis functions; familiarity with SQL for database querying is essential. Expertise in statistical methods including regression analysis and predictive analytics for forecasting purposes. Knowledge of accounting principles, cost accounting standards, and financial analysis techniques. Experience with demand planning, inventory management, supply chain analytics, and e-commerce platforms is highly desirable. Ability to interpret complex datasets into actionable insights through effective verbal communication with senior executives. Familiarity with business intelligence tools like Alteryx or R for advanced data mining and business intelligence tasks. Strong quantitative analysis skills combined with strategic thinking around pricing strategies and market research. Excellent cross-functional collaboration skills with the ability to negotiate contracts and work seamlessly across departments such as marketing, product management, logistics, and finance. Bachelor's degree in Business Administration, Finance, Economics or related field; advanced certifications or training in data analytics or financial modeling are a plus. Join us as a Pricing Manager where your analytical prowess will shape our competitive edge! Bring your passion for data-driven decision-making into a role that challenges you daily while offering opportunities for professional growth in a vibrant team environment. Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person Pay: Starting from $110,000
10/25/2026
Full time
Job Description We are seeking a dynamic and strategic Pricing Manager to lead our pricing strategies and drive revenue growth across our diverse product lines. In this role, you will analyze market trends, develop competitive pricing models, and collaborate with cross-functional teams to optimize profitability. Your expertise in data analytics, financial modeling, and business intelligence tools will empower you to make data-driven decisions that enhance our market position. If you thrive in a fast-paced environment and are passionate about leveraging data to influence business outcomes, this is the perfect opportunity for you to make a significant impact. NOTE: Must have previous pricing/scanning experience in a multi-unit environment Duties Develop and implement comprehensive pricing strategies aligned with market conditions, customer segmentation, and company objectives. Strong Excel Skills Conduct detailed pricing analysis using advanced data visualization software such as Tableau and Power BI to identify opportunities for revenue enhancement. Utilize SQL, Alteryx, R, and other data analytics tools to collect, interpret, and analyze large datasets related to sales, demand planning, inventory control, and supply chain logistics. Collaborate with marketing, product management, sales teams, and finance to refine pricing models based on market research and competitive analysis. Perform financial modeling and regression analysis to forecast the impact of pricing changes on revenue and profit margins. Monitor industry trends and conduct market research to stay ahead of competitors' pricing strategies. Prepare clear reports and presentations for executive leadership using data visualization techniques that communicate complex insights effectively. Support demand planning efforts by analyzing sales analysis data to optimize inventory management and logistics operations. Drive continuous improvement by leveraging predictive analytics and business intelligence tools to refine pricing strategies over time. Requirements Proven experience in pricing analysis, financial modeling, or revenue management within a fast-paced commercial environment. Strong proficiency in data visualization software such as Tableau, Power BI, or similar tools. Advanced skills in Excel including pivot tables, data collection techniques, and data analysis functions; familiarity with SQL for database querying is essential. Expertise in statistical methods including regression analysis and predictive analytics for forecasting purposes. Knowledge of accounting principles, cost accounting standards, and financial analysis techniques. Experience with demand planning, inventory management, supply chain analytics, and e-commerce platforms is highly desirable. Ability to interpret complex datasets into actionable insights through effective verbal communication with senior executives. Familiarity with business intelligence tools like Alteryx or R for advanced data mining and business intelligence tasks. Strong quantitative analysis skills combined with strategic thinking around pricing strategies and market research. Excellent cross-functional collaboration skills with the ability to negotiate contracts and work seamlessly across departments such as marketing, product management, logistics, and finance. Bachelor's degree in Business Administration, Finance, Economics or related field; advanced certifications or training in data analytics or financial modeling are a plus. Join us as a Pricing Manager where your analytical prowess will shape our competitive edge! Bring your passion for data-driven decision-making into a role that challenges you daily while offering opportunities for professional growth in a vibrant team environment. Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person Pay: Starting from $110,000
Job Description Product Owner - (Contact Center / Omnichannel) Location: Charlotte, NC (Hybrid) Reports to/Team Dynamic: Collaborates with cross-functional product, engineering, contact center technology, and business teams. Rate: $50-$60/hour W2 Employment Type: Contract-to-Hire About the Role: Brooksource is seeking an experienced Product Owner to support a leading financial services organization in Charlotte, NC. This individual will play a key role in enhancing customer-facing contact center technology, with a focus on interactive voice response (IVR), virtual assistants, self-service capabilities, and omnichannel customer experiences. In this role, you'll help shape how customers interact with digital and voice-based services, making everyday experiences more efficient, intuitive, and seamless. You'll work closely with business stakeholders, engineering teams, and technology partners to translate customer needs into actionable product enhancements. The ideal candidate brings hands-on product ownership experience, a strong understanding of contact center environments, and the ability to drive initiatives from requirements gathering through successful delivery. What You'll Do: Own and prioritize the product backlog, including epics, user stories, acceptance criteria, and roadmap initiatives. Partner with business stakeholders and technical teams to gather requirements, define business rules, and identify opportunities to improve customer experiences. Support enhancements to contact center platforms, including IVR, virtual agents, call routing, customer authentication, and self-service capabilities. Collaborate with engineering, UX, and platform teams to improve customer journeys and ensure seamless transitions between automated systems and live representatives. Participate in Agile ceremonies, including backlog refinement, sprint planning, testing, and product acceptance. Coordinate cross-functional dependencies, troubleshoot delivery challenges, and support successful product releases. Monitor product performance and customer interaction data to identify opportunities to improve self-service adoption, customer resolution, and operational efficiency. What You Bring: Experience as a Product Owner, Product Manager, or in a similar role supporting customer-facing technology initiatives. Experience working with contact center technology, omnichannel customer experiences, IVR, or customer self-service platforms. Strong understanding of Agile methodologies, backlog management, user stories, and acceptance criteria. Experience gathering business requirements and collaborating with both technical and nontechnical stakeholders. Familiarity with contact center platforms such as Genesys Cloud CX, NICE CXone, Five9, Amazon Connect, or similar technologies is preferred. Understanding of system integrations, APIs, customer authentication, and digital customer journeys. Strong communication, analytical, and problem-solving skills, with the ability to manage competing priorities and drive projects through delivery. Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement How to Apply: Interested in helping shape the future of customer service technology? Apply today through Indeed! Our recruiting team will review your application and reach out if your background aligns with the opportunity. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. Brooksource is a top consulting and professional services provider specializing in IT and Engineering solutions for Fortune 500 companies and the public sector. It utilizes a national network of over 25,000 consultants, local and national delivery engines, as well as strategic partnerships with industry-leading technology providers to support its customers' high-impact initiatives. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
10/25/2026
Full time
Job Description Product Owner - (Contact Center / Omnichannel) Location: Charlotte, NC (Hybrid) Reports to/Team Dynamic: Collaborates with cross-functional product, engineering, contact center technology, and business teams. Rate: $50-$60/hour W2 Employment Type: Contract-to-Hire About the Role: Brooksource is seeking an experienced Product Owner to support a leading financial services organization in Charlotte, NC. This individual will play a key role in enhancing customer-facing contact center technology, with a focus on interactive voice response (IVR), virtual assistants, self-service capabilities, and omnichannel customer experiences. In this role, you'll help shape how customers interact with digital and voice-based services, making everyday experiences more efficient, intuitive, and seamless. You'll work closely with business stakeholders, engineering teams, and technology partners to translate customer needs into actionable product enhancements. The ideal candidate brings hands-on product ownership experience, a strong understanding of contact center environments, and the ability to drive initiatives from requirements gathering through successful delivery. What You'll Do: Own and prioritize the product backlog, including epics, user stories, acceptance criteria, and roadmap initiatives. Partner with business stakeholders and technical teams to gather requirements, define business rules, and identify opportunities to improve customer experiences. Support enhancements to contact center platforms, including IVR, virtual agents, call routing, customer authentication, and self-service capabilities. Collaborate with engineering, UX, and platform teams to improve customer journeys and ensure seamless transitions between automated systems and live representatives. Participate in Agile ceremonies, including backlog refinement, sprint planning, testing, and product acceptance. Coordinate cross-functional dependencies, troubleshoot delivery challenges, and support successful product releases. Monitor product performance and customer interaction data to identify opportunities to improve self-service adoption, customer resolution, and operational efficiency. What You Bring: Experience as a Product Owner, Product Manager, or in a similar role supporting customer-facing technology initiatives. Experience working with contact center technology, omnichannel customer experiences, IVR, or customer self-service platforms. Strong understanding of Agile methodologies, backlog management, user stories, and acceptance criteria. Experience gathering business requirements and collaborating with both technical and nontechnical stakeholders. Familiarity with contact center platforms such as Genesys Cloud CX, NICE CXone, Five9, Amazon Connect, or similar technologies is preferred. Understanding of system integrations, APIs, customer authentication, and digital customer journeys. Strong communication, analytical, and problem-solving skills, with the ability to manage competing priorities and drive projects through delivery. Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement How to Apply: Interested in helping shape the future of customer service technology? Apply today through Indeed! Our recruiting team will review your application and reach out if your background aligns with the opportunity. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. Brooksource is a top consulting and professional services provider specializing in IT and Engineering solutions for Fortune 500 companies and the public sector. It utilizes a national network of over 25,000 consultants, local and national delivery engines, as well as strategic partnerships with industry-leading technology providers to support its customers' high-impact initiatives. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Job Description Role - Data Architect - GCP Cloud Location- Remote Role Summary The GCP Data Solution Architect is responsible for designing and governing enterprise scale data platforms on Google Cloud The role will define target state architectures establish reusable data patterns and frameworks guide migration and modernization initiatives and ensure secure scalable and cost-efficient delivery of data products and analytics solutions The architect will collaborate with business stakeholder's product owners data engineers data modelers governance teams and cloud platform teams to deliver a modern Lakehouse architecture supporting analytics AIML and business intelligence workloads This aligns with enterprise expectations for scalable architectures reusable patterns data product models and trusted data catalog capabilities GCP Data P9 May 2026 Word GCP Data Approved Word Key Responsibilities Architecture Solution Design Define enterprise scale GCP data platform architecture Design Lakehouse architectures leveraging Medallion principles Bronze Silver Gold Create scalable reusable data product and domain driven architecture patterns Design meta data driven ingestion frameworks and data processing architectures Develop reference architectures design standards and implementation blueprints Lead architecture reviews and technical governance boards Cloud Data Platform Architect solutions using: BigQuery Cloud Storage GCS Dataproc Dataflow PubSub Cloud Composer Dataplex Data Catalog Vertex AI Cloud Functions Cloud Run Define storage partitioning clustering and optimization strategies Establish enterprise data interoperability patterns Data Engineering Modernization Lead migration from legacy platforms such as Snowflake Hadoop Teradata Oracle or AWSbased ecosystems to GCP Define ingestion strategies for Databases APIs SaaS Platforms Streaming Sources Files CSV Parquet Excel Enable batch incremental CDC and realtime architectures Design Icebergbased Lakehouse solutions Governance Security Compliance Define enterprise data governance standards Implement data lineage cataloging metadata management and stewardship processes Design secure architectures using IAM VPC Service Accounts KMS Secret Manager Ensure compliance with data privacy security and audit requirements Performance Cost Optimization Design costefficient cloud architectures Optimize BigQuery consumption and storage costs Improve processing performance across Dataflow and Dataproc workloads Establish FinOps and monitoring practices Stakeholder Leadership Engage with business and technology leadership Convert business requirements into target state architectures Lead workshops discovery sessions and architecture reviews
10/25/2026
Full time
Job Description Role - Data Architect - GCP Cloud Location- Remote Role Summary The GCP Data Solution Architect is responsible for designing and governing enterprise scale data platforms on Google Cloud The role will define target state architectures establish reusable data patterns and frameworks guide migration and modernization initiatives and ensure secure scalable and cost-efficient delivery of data products and analytics solutions The architect will collaborate with business stakeholder's product owners data engineers data modelers governance teams and cloud platform teams to deliver a modern Lakehouse architecture supporting analytics AIML and business intelligence workloads This aligns with enterprise expectations for scalable architectures reusable patterns data product models and trusted data catalog capabilities GCP Data P9 May 2026 Word GCP Data Approved Word Key Responsibilities Architecture Solution Design Define enterprise scale GCP data platform architecture Design Lakehouse architectures leveraging Medallion principles Bronze Silver Gold Create scalable reusable data product and domain driven architecture patterns Design meta data driven ingestion frameworks and data processing architectures Develop reference architectures design standards and implementation blueprints Lead architecture reviews and technical governance boards Cloud Data Platform Architect solutions using: BigQuery Cloud Storage GCS Dataproc Dataflow PubSub Cloud Composer Dataplex Data Catalog Vertex AI Cloud Functions Cloud Run Define storage partitioning clustering and optimization strategies Establish enterprise data interoperability patterns Data Engineering Modernization Lead migration from legacy platforms such as Snowflake Hadoop Teradata Oracle or AWSbased ecosystems to GCP Define ingestion strategies for Databases APIs SaaS Platforms Streaming Sources Files CSV Parquet Excel Enable batch incremental CDC and realtime architectures Design Icebergbased Lakehouse solutions Governance Security Compliance Define enterprise data governance standards Implement data lineage cataloging metadata management and stewardship processes Design secure architectures using IAM VPC Service Accounts KMS Secret Manager Ensure compliance with data privacy security and audit requirements Performance Cost Optimization Design costefficient cloud architectures Optimize BigQuery consumption and storage costs Improve processing performance across Dataflow and Dataproc workloads Establish FinOps and monitoring practices Stakeholder Leadership Engage with business and technology leadership Convert business requirements into target state architectures Lead workshops discovery sessions and architecture reviews
Job Description About Us TheMathCompany or MathCo is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo's proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO. For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to 'Leave a Mark'. Engagement Manager, Salesforce Agentforce Specialist / Agent Experience Designer As an Engagement Manager, Salesforce Agentforce Specialist, you will play a pivotal role in driving designs, builds, and optimizes autonomous AI agents and human-AI workflows inside Salesforce to improve customer service and employee productivity. You will lead high-impact projects that enhance customer data insights, optimize data governance, and implement predictive analytics solutions to improve business outcomes. This role acts as the strategic bridge between business leaders, Salesforce technical teams, and implementation partners, ensuring that Salesforce solutions align with business objectives and drive measurable impact. Key Responsibilities Client & Stakeholder Management Serve as a trusted advisor to clients, providing expertise on Salesforce Agentforce, Salesforce Data Cloud, and data-driven decision-making. Lead discussions on AI strategy, ensuring alignment with business objectives and client expectations. Manage stakeholder relationships, set expectations, and drive adoption of Salesforce Agentforce AI & Data Cloud capabilities. Collaborate with Data, Salesforce and other teams to design and implement Agentforce solutions that meet client needs. Salesforce Agentforce & Data Cloud Execution Map out customer and employee workflows to figure out where autonomous or assistant AI agents can add value Configure Agentforce templates, build prompt structures, and define action management workflows. Link Salesforce Data Cloud (Data 360) and external knowledge sources so agents have accurate real-time context Lead the design, implementation, and optimization of Salesforce Data Cloud solutions, ensuring seamless data integration and governance. Develop and execute predictive and prescriptive analytics solutions using Agentforce & other Data Cloud AI-powered insights. Oversee the development of Agentforce Build & Implementation . Partner with data engineers and Salesforce specialists to ensure data integrity, accessibility, and scalability across enterprise solutions. Team Leadership & Delivery Lead and mentor a team of Salesforce consultants, data analysts, and AI Engineers to execute high-quality data analytics and cloud implementation initiatives. Ensure project deliverables are on track, meet client expectations, and provide tangible business value. Stay ahead of Salesforce Data Cloud advancements, AI-driven analytics, and CRM industry trends, bringing innovative solutions to clients. Ideal Candidates Will Have: 5+ years of experience in Salesforce consulting, Data Cloud solutions, CRM Analytics, or enterprise data strategy. Hands-on experience with Prompt Builder, custom topics, actions, and agent testing (ideally holding a Salesforce Certified Agentforce Specialist credential) Direct experience building or managing Salesforce Agentforce agents Proven expertise in Salesforce Data Cloud, Agentforce, CRM Analytics (CRMA), and Marketing Cloud Intelligence. Strong understanding of Salesforce architecture, data governance, and integration best practices. Skilled at communicating with stakeholders and leadership with updates using data storytelling and providing timely, concise and actionable updates. Experience leading Salesforce Agentforce implementation projects, stakeholder engagement, and business process analysis. Strong project management skills with a track record of delivering high-impact, analytics-driven solutions. Preferred Certifications (At least one) Salesforce Certified Agentforce Specialist Salesforce Data Cloud Consultant Salesforce AI & Data Cloud Specialist CRM Analytics (CRMA) Certified Certified Salesforce Business Analyst Nice-to-Have Skills Experience in Enterprise-level implementation, ideally Pharama/Life science industries. Background in Salesforce Marketing Cloud or Pardot. Familiarity with SQL, Python, or other data analytics tools.
10/25/2026
Full time
Job Description About Us TheMathCompany or MathCo is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo's proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO. For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to 'Leave a Mark'. Engagement Manager, Salesforce Agentforce Specialist / Agent Experience Designer As an Engagement Manager, Salesforce Agentforce Specialist, you will play a pivotal role in driving designs, builds, and optimizes autonomous AI agents and human-AI workflows inside Salesforce to improve customer service and employee productivity. You will lead high-impact projects that enhance customer data insights, optimize data governance, and implement predictive analytics solutions to improve business outcomes. This role acts as the strategic bridge between business leaders, Salesforce technical teams, and implementation partners, ensuring that Salesforce solutions align with business objectives and drive measurable impact. Key Responsibilities Client & Stakeholder Management Serve as a trusted advisor to clients, providing expertise on Salesforce Agentforce, Salesforce Data Cloud, and data-driven decision-making. Lead discussions on AI strategy, ensuring alignment with business objectives and client expectations. Manage stakeholder relationships, set expectations, and drive adoption of Salesforce Agentforce AI & Data Cloud capabilities. Collaborate with Data, Salesforce and other teams to design and implement Agentforce solutions that meet client needs. Salesforce Agentforce & Data Cloud Execution Map out customer and employee workflows to figure out where autonomous or assistant AI agents can add value Configure Agentforce templates, build prompt structures, and define action management workflows. Link Salesforce Data Cloud (Data 360) and external knowledge sources so agents have accurate real-time context Lead the design, implementation, and optimization of Salesforce Data Cloud solutions, ensuring seamless data integration and governance. Develop and execute predictive and prescriptive analytics solutions using Agentforce & other Data Cloud AI-powered insights. Oversee the development of Agentforce Build & Implementation . Partner with data engineers and Salesforce specialists to ensure data integrity, accessibility, and scalability across enterprise solutions. Team Leadership & Delivery Lead and mentor a team of Salesforce consultants, data analysts, and AI Engineers to execute high-quality data analytics and cloud implementation initiatives. Ensure project deliverables are on track, meet client expectations, and provide tangible business value. Stay ahead of Salesforce Data Cloud advancements, AI-driven analytics, and CRM industry trends, bringing innovative solutions to clients. Ideal Candidates Will Have: 5+ years of experience in Salesforce consulting, Data Cloud solutions, CRM Analytics, or enterprise data strategy. Hands-on experience with Prompt Builder, custom topics, actions, and agent testing (ideally holding a Salesforce Certified Agentforce Specialist credential) Direct experience building or managing Salesforce Agentforce agents Proven expertise in Salesforce Data Cloud, Agentforce, CRM Analytics (CRMA), and Marketing Cloud Intelligence. Strong understanding of Salesforce architecture, data governance, and integration best practices. Skilled at communicating with stakeholders and leadership with updates using data storytelling and providing timely, concise and actionable updates. Experience leading Salesforce Agentforce implementation projects, stakeholder engagement, and business process analysis. Strong project management skills with a track record of delivering high-impact, analytics-driven solutions. Preferred Certifications (At least one) Salesforce Certified Agentforce Specialist Salesforce Data Cloud Consultant Salesforce AI & Data Cloud Specialist CRM Analytics (CRMA) Certified Certified Salesforce Business Analyst Nice-to-Have Skills Experience in Enterprise-level implementation, ideally Pharama/Life science industries. Background in Salesforce Marketing Cloud or Pardot. Familiarity with SQL, Python, or other data analytics tools.
Job Description ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation. ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%. Principal Enterprise Solutions Architect (Data & Enterprise Platform) Location: Seattle WA Role Overview We are seeking a Principal Enterprise Solutions Architect who will serve as the trusted technology leader and strategic advisor for Data and Enterprise Platforms, driving architecture, engineering excellence, platform transformation, and technology governance while aligning technology roadmaps with business goals and value realization. You will not only shape and share the technical vision but will also remain deeply ingrained in the system-driving hands-on architecture design, enforcing engineering discipline, and ensuring seamless delivery. You will bridge the gap between business strategy and highly scalable technical execution, transforming legacy batch data processes into modern event-driven systems and infusing AI into the Software Development Life Cycle (SDLC) to optimize velocity and quality. Experience & Qualifications: Key Responsibilities: Data & Architecture: Lead data engineering, integration, governance, modernization, and enterprise data architecture. Enterprise Platforms: Provide architectural leadership across Anaplan, VibeIQ, Precisely MDM/PIM, and downstream integrations. Engineering Excellence: Drive platform reliability, data quality, scalability, integration standards, and architectural simplification. Technology Advisory: Challenge existing architecture, shape transformation roadmaps, and influence senior client stakeholders. Functional Expertise (Good to have): Strong understanding of Merchandise Financial Planning (MFP), Visual Assortment Planning, product and merchandise hierarchies, and associated data flows. Deliver measurable business outcomes through technology modernization, increased organizational agility, cost optimization, and enhanced support for merchandising and planning capabilities. Pre-requisites: 18+ years of experience in Data Engineering, Enterprise Architecture, Retail Technology, and large-scale digital transformation initiatives. Strong understanding of modern data platforms, cloud technologies, analytics architectures, and enterprise integration frameworks. Proven experience leading the architecture and implementation of enterprise retail platforms such as merchandising, planning, replenishment, product information management, and order management systems. Ability to design and execute enterprise-wide technology roadmaps that align with strategic business objectives and deliver measurable business value. Strong executive communication skills with the ability to present complex technology concepts to both technical and non-technical audiences. Strong understanding of AI, advanced analytics, machine learning, and data-driven decision-making capabilities within the retail ecosystem. Demonstrated leadership in driving organizational change, stakeholder alignment, and adoption of new technologies and business processes. Passion for innovation and continuous improvement, with a focus on enhancing customer experience, operational efficiency, and business growth. Deep functional and technical expertise across Retail Merchandising, Assortment Planning, Demand Forecasting, Inventory Management, Allocation, and Pricing solutions. Education Qualification: Bachelor's or master's degree in computer science , Engineering, Information Systems, Business Administration (MBA), or a related field is strongly preferred. Salary Range: The base salary range for this position is $176,156 - $205,775 annually. Actual compensation will depend on factors including skills, experience, location, and business needs. In addition to base salary, this position would have comprehensive benefits & 401K with employer match. ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.
10/25/2026
Full time
Job Description ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation. ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%. Principal Enterprise Solutions Architect (Data & Enterprise Platform) Location: Seattle WA Role Overview We are seeking a Principal Enterprise Solutions Architect who will serve as the trusted technology leader and strategic advisor for Data and Enterprise Platforms, driving architecture, engineering excellence, platform transformation, and technology governance while aligning technology roadmaps with business goals and value realization. You will not only shape and share the technical vision but will also remain deeply ingrained in the system-driving hands-on architecture design, enforcing engineering discipline, and ensuring seamless delivery. You will bridge the gap between business strategy and highly scalable technical execution, transforming legacy batch data processes into modern event-driven systems and infusing AI into the Software Development Life Cycle (SDLC) to optimize velocity and quality. Experience & Qualifications: Key Responsibilities: Data & Architecture: Lead data engineering, integration, governance, modernization, and enterprise data architecture. Enterprise Platforms: Provide architectural leadership across Anaplan, VibeIQ, Precisely MDM/PIM, and downstream integrations. Engineering Excellence: Drive platform reliability, data quality, scalability, integration standards, and architectural simplification. Technology Advisory: Challenge existing architecture, shape transformation roadmaps, and influence senior client stakeholders. Functional Expertise (Good to have): Strong understanding of Merchandise Financial Planning (MFP), Visual Assortment Planning, product and merchandise hierarchies, and associated data flows. Deliver measurable business outcomes through technology modernization, increased organizational agility, cost optimization, and enhanced support for merchandising and planning capabilities. Pre-requisites: 18+ years of experience in Data Engineering, Enterprise Architecture, Retail Technology, and large-scale digital transformation initiatives. Strong understanding of modern data platforms, cloud technologies, analytics architectures, and enterprise integration frameworks. Proven experience leading the architecture and implementation of enterprise retail platforms such as merchandising, planning, replenishment, product information management, and order management systems. Ability to design and execute enterprise-wide technology roadmaps that align with strategic business objectives and deliver measurable business value. Strong executive communication skills with the ability to present complex technology concepts to both technical and non-technical audiences. Strong understanding of AI, advanced analytics, machine learning, and data-driven decision-making capabilities within the retail ecosystem. Demonstrated leadership in driving organizational change, stakeholder alignment, and adoption of new technologies and business processes. Passion for innovation and continuous improvement, with a focus on enhancing customer experience, operational efficiency, and business growth. Deep functional and technical expertise across Retail Merchandising, Assortment Planning, Demand Forecasting, Inventory Management, Allocation, and Pricing solutions. Education Qualification: Bachelor's or master's degree in computer science , Engineering, Information Systems, Business Administration (MBA), or a related field is strongly preferred. Salary Range: The base salary range for this position is $176,156 - $205,775 annually. Actual compensation will depend on factors including skills, experience, location, and business needs. In addition to base salary, this position would have comprehensive benefits & 401K with employer match. ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.