Job Title: iOS Engineer Location: San Francisco, CA Duration: Contract - 12 months Pay Range: $71.59/hr (W2) Job ID: 411562 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced iOS Engineer to join our team. The ideal candidate will have strong experience in iOS frameworks, Swift, Objective-C, and SwiftUI, and a proven ability to design, build, and maintain high-quality iOS applications that meet user and business needs. This role requires hybrid onsite work in San Francisco beginning in December, with a minimum of three days per week onsite. Responsibilities: Design, develop, and prototype front-end applications for iOS. Translate design mockups into functional user interfaces. Implement front-end logic and data interactions. Develop screens and components by integrating back-end APIs. Collaborate with design to define and refine app features. Participate in design reviews with middleware and coordinate with business stakeholders. Ensure application quality and performance to specifications. Identify potential issues and resolve performance bottlenecks. Fix bugs prior to release and support post-release stability. Maintain codebase and automation for builds and deployments. Design and implement application updates and new features. Build and maintain next-generation iOS applications aligned to platform standards. Required Skills & Qualifications: Bachelor's degree in Computer Science or a Master's in Software Engineering. 5+ years of professional iOS development using Swift, UIKit, and/or Objective-C. Proficiency with SwiftUI and core iOS frameworks. Hands-on experience with Git and Bitbucket for version control. Experience with biometrics, push notifications, and camera APIs. Proven experience as an app developer and as a UI/UX developer on iOS. Must have hands-on experience using Copilot. Preferred Skills: Experience with continuous integration and unit testing. Experience in Agile or Scrum environments. Strong troubleshooting and issue resolution skills. Effective written and verbal communication. Work Details & Interview Process: Approved location: San Francisco, CA. Hybrid schedule with a minimum of 3 days onsite per week. Target start: December. Interview: 1-2 rounds. Video or in-person required. Glider ID verification required. Submission Guidance: On resume: include current location, relocation plan, availability or start date, and cooling-off requirements if applicable. Maximum 3 submissions per vendor. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Ensure your resume includes your current location, relocation plan, availability, and any cooling-off requirements.
10/29/2026
Full time
Job Title: iOS Engineer Location: San Francisco, CA Duration: Contract - 12 months Pay Range: $71.59/hr (W2) Job ID: 411562 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an experienced iOS Engineer to join our team. The ideal candidate will have strong experience in iOS frameworks, Swift, Objective-C, and SwiftUI, and a proven ability to design, build, and maintain high-quality iOS applications that meet user and business needs. This role requires hybrid onsite work in San Francisco beginning in December, with a minimum of three days per week onsite. Responsibilities: Design, develop, and prototype front-end applications for iOS. Translate design mockups into functional user interfaces. Implement front-end logic and data interactions. Develop screens and components by integrating back-end APIs. Collaborate with design to define and refine app features. Participate in design reviews with middleware and coordinate with business stakeholders. Ensure application quality and performance to specifications. Identify potential issues and resolve performance bottlenecks. Fix bugs prior to release and support post-release stability. Maintain codebase and automation for builds and deployments. Design and implement application updates and new features. Build and maintain next-generation iOS applications aligned to platform standards. Required Skills & Qualifications: Bachelor's degree in Computer Science or a Master's in Software Engineering. 5+ years of professional iOS development using Swift, UIKit, and/or Objective-C. Proficiency with SwiftUI and core iOS frameworks. Hands-on experience with Git and Bitbucket for version control. Experience with biometrics, push notifications, and camera APIs. Proven experience as an app developer and as a UI/UX developer on iOS. Must have hands-on experience using Copilot. Preferred Skills: Experience with continuous integration and unit testing. Experience in Agile or Scrum environments. Strong troubleshooting and issue resolution skills. Effective written and verbal communication. Work Details & Interview Process: Approved location: San Francisco, CA. Hybrid schedule with a minimum of 3 days onsite per week. Target start: December. Interview: 1-2 rounds. Video or in-person required. Glider ID verification required. Submission Guidance: On resume: include current location, relocation plan, availability or start date, and cooling-off requirements if applicable. Maximum 3 submissions per vendor. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Ensure your resume includes your current location, relocation plan, availability, and any cooling-off requirements.
NORC at the University of Chicago
Washington, Washington DC
JOB SUMMARY: NORC at the University of Chicago is seeking a qualified Senior Data Scientist II to join the Statistics and Data Science Department to provide day-to-day program management, technical, and data governance expertise to a large-scale federal data access and record linkage program supporting NIH-funded researchers. This role provides leadership, coordination, and oversight for the delivery of secure data linkage services involving CMS and other federal datasets within a multi-contractor, multi-cloud environment. The role involves partnering closely with technical staff, federal sponsors, external platform providers, and collaborating contractors to monitor progress against project milestones, resolve challenges, and ensure successful execution of data linkage activities, secure data provisioning, regulatory compliance, project reporting, and stakeholder engagement. This position combines program leadership with substantive expertise in CMS data, record linkage methodologies, federal data governance, and data security. The successful candidate will coordinate activities across multiple functional teams responsible for data linkage, cloud platform operations, data use agreements, training and community engagement, output disclosure review, and data stewardship. The person in this role will serve as a key point of contact for government stakeholders and help ensure that project milestones, quality standards, security requirements, and client expectations are consistently met. The Senior Data Scientist II hired into this role will also have opportunities to work on other projects and leverage their expertise in other key domains, such as data integration, AI/ML, scientific computing, survey statistics, business development, and collaborative research. Generally, this position supports the development of the strategy and vision for large data analysis projects and may involve managing both the activities and the work product of data analysts and/or data scientists. Location: Hybrid role based in either our Chicago Loop or Washington, DC office, with a minimum of six days per month in the office. Highly qualified remote candidates will be considered. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. DEPARTMENT: Statistics and Data Science (SDS) The Statistics and Data Science (SDS) department provides the scientific foundation required to advance NORC's project portfolio. SDS delivers rigorous, innovative, and fit-for-purpose solutions along the project lifecycle. The department provides leadership for NORC's approach on a broad range of approaches for study design and the analysis of primary and secondary data. SDS expertise includes artificial intelligence and machine learning; data integration; disclosure avoidance; imputation; data linkage and statistical matching for combining multiple data sources; data quality assessment; efficient and reproducible workflow development; privacy-preserving methods; record linkage; small area estimation; statistical methods for survey sampling, weighting, estimation, and inference; and visualization. The SDS department works closely with teams in NORC's Health and Social, Economic, and Global Research divisions, Digital Services and Solutions group, and operational teams across NORC to ensure that statistical excellence and innovation remain central to the organization's work. Many of NORC's projects and proposals are led by substantive research departments that require significant contributions from SDS staff. SDS works closely with highly collaborative groups across the organization to ensure success through cross-departmental partnerships. To further capture the innovative spirit of NORC, SDS also leads projects that target departmental focus areas. Examples of recent project topics involving SDS staff include survey sampling redesign; AI for enhancing data quality, standardization, and integration; enhancing traffic safety data; linkage of healthcare data including claims and other administrative data and surveys; and testing data visualization approaches for effective communication. SDS is composed of a geographically distributed team of over 60 professionals located across NORC offices and remote locations throughout the United States and who are engaged in an array of activities, including research and statistical operations for client projects across NORC's portfolio, strategic research projects on emerging topics, and business development. RESPONSIBILITIES: Lead day-to-day management of a key component of a secure health data access and management program. Oversee project planning, staffing, schedules, deliverables, budgets, and performance to ensure successful contract execution. Serve as a primary liaison with client, external partners and providers. Manage cross-contractor dependencies, risks, issues, and decision points, proactively identifying barriers to milestone completion and coordinating resolution across technical, operational, and governance team. Provide technical and programmatic oversight of the data and technology environments supporting the program, including secure cloud platforms, data systems, applications, access controls, and associated operational workflows. Coordinate delivery of record linkage services, linked data products, and researcher support activities across multiple contractors and stakeholder groups. Ensure compliance with federal requirements and standards related to data security, privacy, governance, and management of sensitive federal datasets. Support establishment and maintenance of standard operating procedures, process documentation, and program reporting. Apply knowledge of CMS data, data linkage methodologies, and federal data management practices to support program objectives. Prepare and deliver presentations, status briefings, and written communications for federal sponsors and senior organizational leadership. Recommend methodology for data management, merging, cleaning, transforming and harmonizing data. Contributing to and reviewing code, datafiles, reports, presentations, and other deliverables. Engage in business development activities including authoring various sections of the technical proposal. Train and supervise staff on specific protocols and tasks. Perform other duties as assigned. REQUIRED SKILLS: Bachelor's degree or higher in bioinformatics, information systems, computer science, statistics, data science, health services research, economics, public health, or a related field. At least 9 years of experience (at least 12 years of experience if Bachelor's degree) in positions of increasing responsibility, working with large datasets and conducting statistical modeling and analytic programming. Leadership experience adhering to service level agreements and tight deadlines on technically challenging tasks in fast moving projects in consulting, government contracting or a similar setting. Experience managing teams of statisticians, data scientists, and deep subject matter experts. Experience managing advanced technical work in cloud-based environments require extensive engagement and coordination with platform contractors and CSPs. Experience in client communications and relationship management. Demonstrated experience with managing or implementing data governance processes. Experience with data use agreements and data protection protocols such as statistical disclosure review preferred. Proficiency with SAS, SQL, R, and/or Python, and experience working in modern cloud, data warehouse or data lake environments. Working knowledge of the methodologies and technologies for integrating data, including probabilistic record linkage and privacy preserving record linkage. Demonstrated experience working with Medicare and/or Medicaid administrative or claims data. Preferred: Experience supporting large-scale federal research data access programs, secure research environments, or programs involving controlled access to sensitive health or administrative data. Strong communication skills, including verbal and written communication. Occasional travel to sites and business meetings. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. SALARY AND BENEFITS: The pay range for this position is $160,000 - $185,000. This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. This role is bonus eligible. Bonus payment is contingent upon program terms and individual performance. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies . click apply for full job details
10/29/2026
Full time
JOB SUMMARY: NORC at the University of Chicago is seeking a qualified Senior Data Scientist II to join the Statistics and Data Science Department to provide day-to-day program management, technical, and data governance expertise to a large-scale federal data access and record linkage program supporting NIH-funded researchers. This role provides leadership, coordination, and oversight for the delivery of secure data linkage services involving CMS and other federal datasets within a multi-contractor, multi-cloud environment. The role involves partnering closely with technical staff, federal sponsors, external platform providers, and collaborating contractors to monitor progress against project milestones, resolve challenges, and ensure successful execution of data linkage activities, secure data provisioning, regulatory compliance, project reporting, and stakeholder engagement. This position combines program leadership with substantive expertise in CMS data, record linkage methodologies, federal data governance, and data security. The successful candidate will coordinate activities across multiple functional teams responsible for data linkage, cloud platform operations, data use agreements, training and community engagement, output disclosure review, and data stewardship. The person in this role will serve as a key point of contact for government stakeholders and help ensure that project milestones, quality standards, security requirements, and client expectations are consistently met. The Senior Data Scientist II hired into this role will also have opportunities to work on other projects and leverage their expertise in other key domains, such as data integration, AI/ML, scientific computing, survey statistics, business development, and collaborative research. Generally, this position supports the development of the strategy and vision for large data analysis projects and may involve managing both the activities and the work product of data analysts and/or data scientists. Location: Hybrid role based in either our Chicago Loop or Washington, DC office, with a minimum of six days per month in the office. Highly qualified remote candidates will be considered. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. DEPARTMENT: Statistics and Data Science (SDS) The Statistics and Data Science (SDS) department provides the scientific foundation required to advance NORC's project portfolio. SDS delivers rigorous, innovative, and fit-for-purpose solutions along the project lifecycle. The department provides leadership for NORC's approach on a broad range of approaches for study design and the analysis of primary and secondary data. SDS expertise includes artificial intelligence and machine learning; data integration; disclosure avoidance; imputation; data linkage and statistical matching for combining multiple data sources; data quality assessment; efficient and reproducible workflow development; privacy-preserving methods; record linkage; small area estimation; statistical methods for survey sampling, weighting, estimation, and inference; and visualization. The SDS department works closely with teams in NORC's Health and Social, Economic, and Global Research divisions, Digital Services and Solutions group, and operational teams across NORC to ensure that statistical excellence and innovation remain central to the organization's work. Many of NORC's projects and proposals are led by substantive research departments that require significant contributions from SDS staff. SDS works closely with highly collaborative groups across the organization to ensure success through cross-departmental partnerships. To further capture the innovative spirit of NORC, SDS also leads projects that target departmental focus areas. Examples of recent project topics involving SDS staff include survey sampling redesign; AI for enhancing data quality, standardization, and integration; enhancing traffic safety data; linkage of healthcare data including claims and other administrative data and surveys; and testing data visualization approaches for effective communication. SDS is composed of a geographically distributed team of over 60 professionals located across NORC offices and remote locations throughout the United States and who are engaged in an array of activities, including research and statistical operations for client projects across NORC's portfolio, strategic research projects on emerging topics, and business development. RESPONSIBILITIES: Lead day-to-day management of a key component of a secure health data access and management program. Oversee project planning, staffing, schedules, deliverables, budgets, and performance to ensure successful contract execution. Serve as a primary liaison with client, external partners and providers. Manage cross-contractor dependencies, risks, issues, and decision points, proactively identifying barriers to milestone completion and coordinating resolution across technical, operational, and governance team. Provide technical and programmatic oversight of the data and technology environments supporting the program, including secure cloud platforms, data systems, applications, access controls, and associated operational workflows. Coordinate delivery of record linkage services, linked data products, and researcher support activities across multiple contractors and stakeholder groups. Ensure compliance with federal requirements and standards related to data security, privacy, governance, and management of sensitive federal datasets. Support establishment and maintenance of standard operating procedures, process documentation, and program reporting. Apply knowledge of CMS data, data linkage methodologies, and federal data management practices to support program objectives. Prepare and deliver presentations, status briefings, and written communications for federal sponsors and senior organizational leadership. Recommend methodology for data management, merging, cleaning, transforming and harmonizing data. Contributing to and reviewing code, datafiles, reports, presentations, and other deliverables. Engage in business development activities including authoring various sections of the technical proposal. Train and supervise staff on specific protocols and tasks. Perform other duties as assigned. REQUIRED SKILLS: Bachelor's degree or higher in bioinformatics, information systems, computer science, statistics, data science, health services research, economics, public health, or a related field. At least 9 years of experience (at least 12 years of experience if Bachelor's degree) in positions of increasing responsibility, working with large datasets and conducting statistical modeling and analytic programming. Leadership experience adhering to service level agreements and tight deadlines on technically challenging tasks in fast moving projects in consulting, government contracting or a similar setting. Experience managing teams of statisticians, data scientists, and deep subject matter experts. Experience managing advanced technical work in cloud-based environments require extensive engagement and coordination with platform contractors and CSPs. Experience in client communications and relationship management. Demonstrated experience with managing or implementing data governance processes. Experience with data use agreements and data protection protocols such as statistical disclosure review preferred. Proficiency with SAS, SQL, R, and/or Python, and experience working in modern cloud, data warehouse or data lake environments. Working knowledge of the methodologies and technologies for integrating data, including probabilistic record linkage and privacy preserving record linkage. Demonstrated experience working with Medicare and/or Medicaid administrative or claims data. Preferred: Experience supporting large-scale federal research data access programs, secure research environments, or programs involving controlled access to sensitive health or administrative data. Strong communication skills, including verbal and written communication. Occasional travel to sites and business meetings. Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. SALARY AND BENEFITS: The pay range for this position is $160,000 - $185,000. This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs. This role is bonus eligible. Bonus payment is contingent upon program terms and individual performance. WHAT WE DO: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies . click apply for full job details
Pay Range: $65.00hr - $70.00hr Required Qualifications: Bachelor's or Master's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Biomedical Engineering, or a related technical discipline. Typically + years of professional embedded software or firmware development experience. Demonstrated experience operating at Principal Engineer, Senior Staff Engineer, Software Architect, or equivalent technical-leadership level. Strong hands-on experience developing embedded software in C and/or C++. Experience developing software for regulated medical devices, IVD systems, healthcare products, or another safety-critical regulated industry. Experience with the complete embedded software lifecycle, including requirements, architecture, design, implementation, integration, verification, release, and maintenance. Strong understanding of embedded-system architecture and hardware-software interaction. Experience debugging complex embedded systems using appropriate hardware and software tools. Experience developing and maintaining multithreaded, real-time, or event-driven embedded applications. Experience with embedded operating systems, embedded Linux, or real-time operating systems. Experience with device drivers, hardware abstraction, communication interfaces, and peripheral integration. Strong understanding of software architecture, modular design, state machines, memory management, concurrency, and fault handling. Experience with source control, configuration management, code reviews, defect tracking, and controlled software releases. Ability to analyze and improve large or legacy embedded codebases. Experience producing high-quality technical and software lifecycle documentation. Strong analytical, troubleshooting, and root-cause-analysis skills. Ability to lead technical work through influence without direct management authority. Strong verbal and written communication skills. Embedded Technical Skills: Advanced C and/or C++ development. Embedded Linux and/or RTOS development. Multithreaded and real-time software design. Low-level firmware and device-driver development. Hardware abstraction layer design. Board bring-up and hardware-software integration. Inter-process communication and event-driven architectures. Serial and hardware communication protocols such as UART, SPI, I C, USB, CAN, or Ethernet. Network communication and device-connectivity protocols. Memory, performance, timing, and resource optimization. Error handling, fault detection, diagnostics, logging, and recovery mechanisms. Unit testing, integration testing, static analysis, and code-coverage analysis. Debugging tools such as JTAG, oscilloscopes, logic analyzers, protocol analyzers, and embedded debuggers. Build systems, cross-compilation toolchains, and CI/CD pipelines. Secure coding and embedded cybersecurity principles. Medical-Device Responsibilities: Develop software in compliance with applicable quality-system procedures. Ensure that embedded software development follows IEC 62304 lifecycle processes. Support software safety classification and risk-based development activities. Contribute to hazard analysis and software-related risk assessment. Implement and document software risk-control measures. Maintain traceability between requirements, risks, architecture, implementation, and verification. Produce or review software development plans, requirements, architecture, detailed designs, test documentation, anomaly assessments, and release records. Support Design History File creation and remediation. Participate in formal design reviews. Ensure unresolved software anomalies are properly evaluated and documented. Support software validation, regulatory submissions, audits, and inspections. Contribute to cybersecurity threat analysis, vulnerability assessment, and remediation. Regulatory and Standards Experience: Practical experience with several of the following: IEC 62304. ISO 13485. ISO 14971. FDA Design Controls. FDA 21 CFR Part 820. FDA guidance for medical-device software. IEC 62366-1. FDA cybersecurity guidance. EU MDR or IVDR. Secure software-development lifecycle practices. Medical-device verification and validation. Preferred Qualifications: Experience with point-of-care or in-vitro diagnostic devices. Job Responsibilities: Provide technical leadership for embedded software development and sustaining-engineering activities. Design, implement, debug, test, and maintain embedded software and firmware for medical devices. Define and evolve embedded software architecture, component boundaries, interfaces, and data flows. Analyze legacy software to understand existing behavior, architecture, dependencies, and technical limitations. Resolve complex software, firmware, hardware-integration, performance, reliability, and field issues. Translate system and product requirements into clear, testable software requirements and technical designs. Decompose system-level requirements into embedded software components and interfaces. Ensure alignment between software requirements, architecture, detailed design, implementation, risk controls, and verification evidence. Participate in and lead technical reviews, software design reviews, code reviews, and root-cause investigations. Collaborate with electrical and systems engineers on hardware-software interfaces, sensors, communication protocols, diagnostics, and device behavior. Develop low-level drivers, device-control logic, hardware abstraction layers, communication components, and application-level embedded functionality. Support integration between embedded devices and external systems such as middleware, host applications, hospital networks, or cloud services. Perform technical impact analysis for software changes, defects, anomalies, component updates, and cybersecurity vulnerabilities. Support software remediation by identifying gaps between documented requirements and implemented behavior. Create or update software lifecycle documentation required for the Design History File. Ensure complete bidirectional traceability between requirements, risks, design, code, tests, defects, and release evidence. Collaborate with V&V and Software Quality teams to define verification approaches and improve testability. Support unit, integration, system, regression, performance, reliability, and cybersecurity testing. Investigate field-reported issues and support corrective and preventive actions. Support controlled software builds, releases, configuration management, and design changes. Contribute to product risk analysis and ensure that software-related risk controls are properly implemented and verified. Support internal audits, regulatory inspections, and submission-related activities. Mentor software engineers and promote effective embedded-development and documentation practices. Identify architectural improvements and technical-debt reduction opportunities. Drive continuous improvement of software engineering processes, tools, code quality, and development efficiency. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/29/2026
Full time
Pay Range: $65.00hr - $70.00hr Required Qualifications: Bachelor's or Master's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Biomedical Engineering, or a related technical discipline. Typically + years of professional embedded software or firmware development experience. Demonstrated experience operating at Principal Engineer, Senior Staff Engineer, Software Architect, or equivalent technical-leadership level. Strong hands-on experience developing embedded software in C and/or C++. Experience developing software for regulated medical devices, IVD systems, healthcare products, or another safety-critical regulated industry. Experience with the complete embedded software lifecycle, including requirements, architecture, design, implementation, integration, verification, release, and maintenance. Strong understanding of embedded-system architecture and hardware-software interaction. Experience debugging complex embedded systems using appropriate hardware and software tools. Experience developing and maintaining multithreaded, real-time, or event-driven embedded applications. Experience with embedded operating systems, embedded Linux, or real-time operating systems. Experience with device drivers, hardware abstraction, communication interfaces, and peripheral integration. Strong understanding of software architecture, modular design, state machines, memory management, concurrency, and fault handling. Experience with source control, configuration management, code reviews, defect tracking, and controlled software releases. Ability to analyze and improve large or legacy embedded codebases. Experience producing high-quality technical and software lifecycle documentation. Strong analytical, troubleshooting, and root-cause-analysis skills. Ability to lead technical work through influence without direct management authority. Strong verbal and written communication skills. Embedded Technical Skills: Advanced C and/or C++ development. Embedded Linux and/or RTOS development. Multithreaded and real-time software design. Low-level firmware and device-driver development. Hardware abstraction layer design. Board bring-up and hardware-software integration. Inter-process communication and event-driven architectures. Serial and hardware communication protocols such as UART, SPI, I C, USB, CAN, or Ethernet. Network communication and device-connectivity protocols. Memory, performance, timing, and resource optimization. Error handling, fault detection, diagnostics, logging, and recovery mechanisms. Unit testing, integration testing, static analysis, and code-coverage analysis. Debugging tools such as JTAG, oscilloscopes, logic analyzers, protocol analyzers, and embedded debuggers. Build systems, cross-compilation toolchains, and CI/CD pipelines. Secure coding and embedded cybersecurity principles. Medical-Device Responsibilities: Develop software in compliance with applicable quality-system procedures. Ensure that embedded software development follows IEC 62304 lifecycle processes. Support software safety classification and risk-based development activities. Contribute to hazard analysis and software-related risk assessment. Implement and document software risk-control measures. Maintain traceability between requirements, risks, architecture, implementation, and verification. Produce or review software development plans, requirements, architecture, detailed designs, test documentation, anomaly assessments, and release records. Support Design History File creation and remediation. Participate in formal design reviews. Ensure unresolved software anomalies are properly evaluated and documented. Support software validation, regulatory submissions, audits, and inspections. Contribute to cybersecurity threat analysis, vulnerability assessment, and remediation. Regulatory and Standards Experience: Practical experience with several of the following: IEC 62304. ISO 13485. ISO 14971. FDA Design Controls. FDA 21 CFR Part 820. FDA guidance for medical-device software. IEC 62366-1. FDA cybersecurity guidance. EU MDR or IVDR. Secure software-development lifecycle practices. Medical-device verification and validation. Preferred Qualifications: Experience with point-of-care or in-vitro diagnostic devices. Job Responsibilities: Provide technical leadership for embedded software development and sustaining-engineering activities. Design, implement, debug, test, and maintain embedded software and firmware for medical devices. Define and evolve embedded software architecture, component boundaries, interfaces, and data flows. Analyze legacy software to understand existing behavior, architecture, dependencies, and technical limitations. Resolve complex software, firmware, hardware-integration, performance, reliability, and field issues. Translate system and product requirements into clear, testable software requirements and technical designs. Decompose system-level requirements into embedded software components and interfaces. Ensure alignment between software requirements, architecture, detailed design, implementation, risk controls, and verification evidence. Participate in and lead technical reviews, software design reviews, code reviews, and root-cause investigations. Collaborate with electrical and systems engineers on hardware-software interfaces, sensors, communication protocols, diagnostics, and device behavior. Develop low-level drivers, device-control logic, hardware abstraction layers, communication components, and application-level embedded functionality. Support integration between embedded devices and external systems such as middleware, host applications, hospital networks, or cloud services. Perform technical impact analysis for software changes, defects, anomalies, component updates, and cybersecurity vulnerabilities. Support software remediation by identifying gaps between documented requirements and implemented behavior. Create or update software lifecycle documentation required for the Design History File. Ensure complete bidirectional traceability between requirements, risks, design, code, tests, defects, and release evidence. Collaborate with V&V and Software Quality teams to define verification approaches and improve testability. Support unit, integration, system, regression, performance, reliability, and cybersecurity testing. Investigate field-reported issues and support corrective and preventive actions. Support controlled software builds, releases, configuration management, and design changes. Contribute to product risk analysis and ensure that software-related risk controls are properly implemented and verified. Support internal audits, regulatory inspections, and submission-related activities. Mentor software engineers and promote effective embedded-development and documentation practices. Identify architectural improvements and technical-debt reduction opportunities. Drive continuous improvement of software engineering processes, tools, code quality, and development efficiency. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Title - Senior .NET Core / Azure Developer Position Overview Work on enterprise-level applications spanning modern .NET development, Azure cloud services, API development, databases, containerization, and automated deployment. This role combines hands-on software development with cloud engineering and DevOps responsibilities, with an emphasis on building secure, high-performance, scalable solutions. What You'll Do / Key Responsibilities Lead the design and development of enterprise-level applications using .NET Core and Azure services. Develop and maintain robust, secure, and high-performance REST APIs. Implement solutions using core Azure Development services, including: Azure Functions Azure Service Bus Azure Logic Apps Azure Cosmos DB Azure Key Vault Azure API Management (APIM) Design efficient database schemas and write and optimize complex SQL queries. Ensure database data integrity and performance. Implement and manage CI/CD pipelines to support automated, fast, and reliable software deployment. Leverage Docker and Kubernetes (K8s) for application deployment, scaling, and management in a cloud environment. Participate actively in an Agile development process, including daily stand-ups, sprint planning, and retrospectives. Clearly communicate technical concepts, issues, and solutions to both technical and non-technical stakeholders. Required Qualifications Strong .NET Core / C# development experience. Hands-on Azure Development experience with Azure Functions, Service Bus, Logic Apps, Cosmos DB, Key Vault, and API Management (APIM). Strong REST API development experience. Strong SQL skills, including writing and optimizing queries. Experience implementing and managing CI/CD pipelines, such as with Azure DevOps or GitHub Actions. Hands-on experience with Docker and Kubernetes (K8s). Experience working within an Agile development process. Strong written and verbal communication skills. Preferred Qualifications Kafka experience. Retail domain / POS knowledge. Knowledge of Java development, Maven, and Spring Boot. Azure Data Factory experience. YAML knowledge for configuration and pipelines. Advanced Postman usage. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
10/29/2026
Full time
Job Title - Senior .NET Core / Azure Developer Position Overview Work on enterprise-level applications spanning modern .NET development, Azure cloud services, API development, databases, containerization, and automated deployment. This role combines hands-on software development with cloud engineering and DevOps responsibilities, with an emphasis on building secure, high-performance, scalable solutions. What You'll Do / Key Responsibilities Lead the design and development of enterprise-level applications using .NET Core and Azure services. Develop and maintain robust, secure, and high-performance REST APIs. Implement solutions using core Azure Development services, including: Azure Functions Azure Service Bus Azure Logic Apps Azure Cosmos DB Azure Key Vault Azure API Management (APIM) Design efficient database schemas and write and optimize complex SQL queries. Ensure database data integrity and performance. Implement and manage CI/CD pipelines to support automated, fast, and reliable software deployment. Leverage Docker and Kubernetes (K8s) for application deployment, scaling, and management in a cloud environment. Participate actively in an Agile development process, including daily stand-ups, sprint planning, and retrospectives. Clearly communicate technical concepts, issues, and solutions to both technical and non-technical stakeholders. Required Qualifications Strong .NET Core / C# development experience. Hands-on Azure Development experience with Azure Functions, Service Bus, Logic Apps, Cosmos DB, Key Vault, and API Management (APIM). Strong REST API development experience. Strong SQL skills, including writing and optimizing queries. Experience implementing and managing CI/CD pipelines, such as with Azure DevOps or GitHub Actions. Hands-on experience with Docker and Kubernetes (K8s). Experience working within an Agile development process. Strong written and verbal communication skills. Preferred Qualifications Kafka experience. Retail domain / POS knowledge. Knowledge of Java development, Maven, and Spring Boot. Azure Data Factory experience. YAML knowledge for configuration and pipelines. Advanced Postman usage. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Pay Range: $66.00hr - $71.00hr Job Overview: The organization is seeking an experienced GenAI Architect to lead the design, governance, and delivery of enterprise AI/ML solutions for a regulated financial services environment. This role will define platform architecture, AI governance standards, agentic workflows, RAG solutions, and MLOps/LLMOps practices while driving innovation across Azure AI technologies. Key Responsibilities: Architect and govern AI platforms leveraging Azure OpenAI, Azure AI Foundry, Azure AI Search, Azure Functions, and Azure Storage. Design and oversee agentic AI frameworks, AI governance models, access controls, and observability standards. Lead RAG architectures, model evaluation, prompt engineering standards, and cost optimization strategies. Establish enterprise MLOps/LLMOps practices including model versioning, drift detection, evaluation pipelines, and deployment governance. Drive security, compliance, and data governance aligned with financial industry regulations and privacy standards. Define long-term AI roadmap, including on-prem/private model hosting, fine-tuning strategies, and model-routing frameworks. Mentor engineering teams and conduct architecture reviews. Required Qualifications: 10+ years of software engineering and AI/ML systems experience. Strong expertise in Azure AI services, cloud architecture, and enterprise-scale AI deployments. Proven experience with Agentic AI workflows, RAG, FastAPI, and Pydantic. Hands-on experience with MLOps/LLMOps, model training, fine-tuning, and evaluation frameworks. Experience implementing AI solutions in regulated financial services environments. Strong understanding of AI governance, security, compliance, and observability. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/29/2026
Full time
Pay Range: $66.00hr - $71.00hr Job Overview: The organization is seeking an experienced GenAI Architect to lead the design, governance, and delivery of enterprise AI/ML solutions for a regulated financial services environment. This role will define platform architecture, AI governance standards, agentic workflows, RAG solutions, and MLOps/LLMOps practices while driving innovation across Azure AI technologies. Key Responsibilities: Architect and govern AI platforms leveraging Azure OpenAI, Azure AI Foundry, Azure AI Search, Azure Functions, and Azure Storage. Design and oversee agentic AI frameworks, AI governance models, access controls, and observability standards. Lead RAG architectures, model evaluation, prompt engineering standards, and cost optimization strategies. Establish enterprise MLOps/LLMOps practices including model versioning, drift detection, evaluation pipelines, and deployment governance. Drive security, compliance, and data governance aligned with financial industry regulations and privacy standards. Define long-term AI roadmap, including on-prem/private model hosting, fine-tuning strategies, and model-routing frameworks. Mentor engineering teams and conduct architecture reviews. Required Qualifications: 10+ years of software engineering and AI/ML systems experience. Strong expertise in Azure AI services, cloud architecture, and enterprise-scale AI deployments. Proven experience with Agentic AI workflows, RAG, FastAPI, and Pydantic. Hands-on experience with MLOps/LLMOps, model training, fine-tuning, and evaluation frameworks. Experience implementing AI solutions in regulated financial services environments. Strong understanding of AI governance, security, compliance, and observability. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Strategic Service Designer - Enterprise Experience Position Overview Help shape better customer and employee experiences by connecting the interactions people see with the systems, processes, policies, and data flows that support them. This role focuses on improving end-to-end services across the enterprise, uncovering opportunities that span multiple teams and products, and translating complex service ecosystems into clear strategies and actionable recommendations. You will collaborate with cross-functional partners and senior leaders to map current experiences, facilitate alignment, explore future-state service models, and use generative AI practically and responsibly to strengthen research, synthesis, and design workflows. You will also contribute to building human-centered design capabilities across the organization. What You'll Do / Key Responsibilities Service Design and Experience Strategy: Improve end-to-end customer and employee journeys across frontstage interactions, backstage operations, systems, policies, data flows, and service delivery models. Horizontal Problem Solving: Identify shared needs, friction points, duplicated effort, experience gaps, and opportunities across teams and products. Experience Architecture and Ecosystem Mapping: Map connections among products, platforms, APIs, processes, and teams to understand how they work together to deliver outcomes. Strategic Alignment and Facilitation: Bring cross-functional teams together to establish shared understanding, resolve dependencies, support decisions, and identify enterprise-wide opportunities. Innovation and Future-State Design: Explore and test new service models that modernize how the organization delivers value. Leadership Storytelling and Influence: Translate complex information into clear narratives, visualizations, and recommendations that support senior-leader decision-making. Research and Measurement: Synthesize qualitative research into actionable themes and frameworks, and define success metrics that distinguish meaningful outcomes from proxy measures. AI-Enabled Design Workflows: Apply generative AI responsibly to research, synthesis, and artifact creation, incorporating human review, accuracy checks, and ethical considerations. Capability Building and Mentorship: Strengthen human-centered design practices through mentoring, training, playbooks, and design critiques. Required Qualifications Demonstrated service design expertise, including service blueprinting, journey mapping, frontstage and backstage analysis, and future-state modeling across the full service ecosystem. A portfolio containing real service design artifacts and evidence of how the work aligned teams. Systems thinking and horizontal problem-solving experience across multiple teams, products, or business units, including identifying shared pain points and upstream and downstream impacts. Strong mapping, visualization, and sensemaking skills, including journey maps, service blueprints, ecosystem maps, and dependency diagrams that make complexity understandable and support decisions. Strategic storytelling and executive communication skills, including problem framing, insight synthesis, and business-value narratives presented to senior leaders. Experience facilitating workshops ranging from small working sessions to large groups of 50 or more participants, including senior stakeholders, in person and remotely. Strong cross-functional collaboration skills, including stakeholder alignment, co-creation, and decision support. Experience synthesizing large qualitative research data sets, including dozens of interviews and hundreds to 1,000-plus data points, into themes and frameworks. Ability to define success metrics, including distinguishing outcome measures from proxy metrics. Technical and architectural fluency, including an understanding of systems, APIs, platforms, and data flows that shape experiences. Evidence of partnering with engineers or architects on artifacts involving systems, data, or integration layers. Experience with opportunity framing, future-state and multi-year visioning, scenario planning, and prototyping, including concepts tested with users or stakeholders. Practical, responsible use of generative AI in research, synthesis, and artifact creation, with human review, accuracy checks, and ethical considerations built into the workflow. Specific examples demonstrating how AI changed or improved the design workflow. Experience strengthening human-centered design practices through mentoring, training, playbooks, or design critiques. Advanced proficiency in Figma and a digital whiteboarding tool such as Miro or Mural. Working proficiency with AI tools such as Claude, ChatGPT, or Glean. Ability to influence without authority, work comfortably with ambiguity, and communicate clearly and structurally with audiences ranging from working teams to executives. A collaborative, low-ego working style and sound judgment in balancing speed with evidence quality. Preferred Qualifications Experience in regulated industries, such as insurance, financial services, security, or similar environments. Experience designing employee or workforce experiences in a large enterprise, alongside customer-facing experiences. Experience founding, scaling, or standardizing a design strategy or design-thinking program, including process documentation. A combination of consulting and in-house enterprise experience, demonstrating adaptability across organizational cultures. Experience teaching, designing courses, or publishing thought leadership on service design or AI in research. Experience training large groups is a strong plus. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
10/29/2026
Full time
Strategic Service Designer - Enterprise Experience Position Overview Help shape better customer and employee experiences by connecting the interactions people see with the systems, processes, policies, and data flows that support them. This role focuses on improving end-to-end services across the enterprise, uncovering opportunities that span multiple teams and products, and translating complex service ecosystems into clear strategies and actionable recommendations. You will collaborate with cross-functional partners and senior leaders to map current experiences, facilitate alignment, explore future-state service models, and use generative AI practically and responsibly to strengthen research, synthesis, and design workflows. You will also contribute to building human-centered design capabilities across the organization. What You'll Do / Key Responsibilities Service Design and Experience Strategy: Improve end-to-end customer and employee journeys across frontstage interactions, backstage operations, systems, policies, data flows, and service delivery models. Horizontal Problem Solving: Identify shared needs, friction points, duplicated effort, experience gaps, and opportunities across teams and products. Experience Architecture and Ecosystem Mapping: Map connections among products, platforms, APIs, processes, and teams to understand how they work together to deliver outcomes. Strategic Alignment and Facilitation: Bring cross-functional teams together to establish shared understanding, resolve dependencies, support decisions, and identify enterprise-wide opportunities. Innovation and Future-State Design: Explore and test new service models that modernize how the organization delivers value. Leadership Storytelling and Influence: Translate complex information into clear narratives, visualizations, and recommendations that support senior-leader decision-making. Research and Measurement: Synthesize qualitative research into actionable themes and frameworks, and define success metrics that distinguish meaningful outcomes from proxy measures. AI-Enabled Design Workflows: Apply generative AI responsibly to research, synthesis, and artifact creation, incorporating human review, accuracy checks, and ethical considerations. Capability Building and Mentorship: Strengthen human-centered design practices through mentoring, training, playbooks, and design critiques. Required Qualifications Demonstrated service design expertise, including service blueprinting, journey mapping, frontstage and backstage analysis, and future-state modeling across the full service ecosystem. A portfolio containing real service design artifacts and evidence of how the work aligned teams. Systems thinking and horizontal problem-solving experience across multiple teams, products, or business units, including identifying shared pain points and upstream and downstream impacts. Strong mapping, visualization, and sensemaking skills, including journey maps, service blueprints, ecosystem maps, and dependency diagrams that make complexity understandable and support decisions. Strategic storytelling and executive communication skills, including problem framing, insight synthesis, and business-value narratives presented to senior leaders. Experience facilitating workshops ranging from small working sessions to large groups of 50 or more participants, including senior stakeholders, in person and remotely. Strong cross-functional collaboration skills, including stakeholder alignment, co-creation, and decision support. Experience synthesizing large qualitative research data sets, including dozens of interviews and hundreds to 1,000-plus data points, into themes and frameworks. Ability to define success metrics, including distinguishing outcome measures from proxy metrics. Technical and architectural fluency, including an understanding of systems, APIs, platforms, and data flows that shape experiences. Evidence of partnering with engineers or architects on artifacts involving systems, data, or integration layers. Experience with opportunity framing, future-state and multi-year visioning, scenario planning, and prototyping, including concepts tested with users or stakeholders. Practical, responsible use of generative AI in research, synthesis, and artifact creation, with human review, accuracy checks, and ethical considerations built into the workflow. Specific examples demonstrating how AI changed or improved the design workflow. Experience strengthening human-centered design practices through mentoring, training, playbooks, or design critiques. Advanced proficiency in Figma and a digital whiteboarding tool such as Miro or Mural. Working proficiency with AI tools such as Claude, ChatGPT, or Glean. Ability to influence without authority, work comfortably with ambiguity, and communicate clearly and structurally with audiences ranging from working teams to executives. A collaborative, low-ego working style and sound judgment in balancing speed with evidence quality. Preferred Qualifications Experience in regulated industries, such as insurance, financial services, security, or similar environments. Experience designing employee or workforce experiences in a large enterprise, alongside customer-facing experiences. Experience founding, scaling, or standardizing a design strategy or design-thinking program, including process documentation. A combination of consulting and in-house enterprise experience, demonstrating adaptability across organizational cultures. Experience teaching, designing courses, or publishing thought leadership on service design or AI in research. Experience training large groups is a strong plus. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Aptask Global Workforce (AGW) is seeking a Global Operations Network Manager for a contract position with a Global Technology Solutions Provider located in Neenah, WI. This is a strategic technical leadership role responsible for the engineering and operational evolution of a core enterprise networking ecosystem. The ideal candidate will lead solutions spanning a global software-defined wide area network (SD-WAN), Google Cloud Platform (GCP) connectivity, Intent-Based Networking (IBN), and factory-edge/operational technology (OT) environments. This leader will help modernize the digital backbone, right-size data center fabrics, and ensure seamless, zero-downtime connectivity across the enterprise. Responsibilities: Own the end-to-end lifecycle and 24/7 operational performance of enterprise WAN, SD-WAN, LAN, Wi-Fi, and GCP cloud networking environments Drive the transition toward Intent-Based Networking (IBN) and artificial intelligence for IT operations (AIOps) Optimize resilient, low-latency connectivity between on-premises sites, factory-edge nodes, and GCP using Cloud Interconnect, Cloud Router, Shared VPCs, SASE, and ZTNA frameworks Deliver modern EVPN-VXLAN leaf-spine data center fabrics and manage the optimization of on-premises hardware footprints Lead a Network as Code strategy, driving automated change management through Terraform, Ansible, Python, and GitOps workflows Partner with manufacturing and OT security teams to deploy, segment, and protect shop-floor networks using the Purdue Model Direct and mentor a team of high-performing network engineers across regions Manage commercial contracts, SLAs, and relationships with global ISP carriers, telecom providers, colocation facilities, and hardware vendors Requirements: Bachelor's degree in Computer Science, Information Systems, Network Engineering, or a related field 5+ years of related experience in enterprise network engineering required Proven track record leading enterprise-wide SD-WAN transformations (Cisco, Fortinet, or Palo Alto Networks) and SASE/ZTNA deployments (Prisma) Deep functional and technical knowledge of GCP cloud-native networking, including Shared VPCs, Cloud Interconnect, Cloud Router, and VPC Service Controls Demonstrated experience designing EVPN-VXLAN leaf-spine topologies and right-sizing hybrid/on-premises data center networks Proficiency managing network infrastructure through automation pipelines using Infrastructure as Code (IaC) tools such as Terraform, Ansible, Python, and Git/GitOps Expert knowledge of core protocols including BGP, OSPF, MP-BGP, VXLAN overlays, and IPv4/IPv6 enterprise addressing schemes Excellent analytical, problem-solving, and communication skills Desired skills: Master's degree in a relevant field 10+ years of progressive experience in IT 3+ years of experience in a technical leadership or engineering management role overseeing distributed global teams Experience with industrial/manufacturing OT network security concepts (IEC 62443, industrial firewalls) Experience with Digital Experience Monitoring (DEM) and observability tools such as ThousandEyes, Dynatrace, or Wireshark GCP Professional Cloud Network Engineer or Cisco Certified Internetwork Expert (CCIE) certification Hands-on expertise with Cisco Enterprise Networking solutions, including Cisco ACI and Cisco Catalyst Center Experience managing enterprise-grade Cisco Voice/Unified Communications (UC) architectures Proficiency with Palo Alto Networks Next-Generation Firewalls (NGFW) and security management platforms Pay range: up to $96.42 per hour Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, apply today! Aptask Global Workforce (AGW) ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery. Benefits of working with ApTask Global Workforce include: Medical Dental Vision Sick Pay (for applicable states/municipalities) Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
10/29/2026
Full time
Aptask Global Workforce (AGW) is seeking a Global Operations Network Manager for a contract position with a Global Technology Solutions Provider located in Neenah, WI. This is a strategic technical leadership role responsible for the engineering and operational evolution of a core enterprise networking ecosystem. The ideal candidate will lead solutions spanning a global software-defined wide area network (SD-WAN), Google Cloud Platform (GCP) connectivity, Intent-Based Networking (IBN), and factory-edge/operational technology (OT) environments. This leader will help modernize the digital backbone, right-size data center fabrics, and ensure seamless, zero-downtime connectivity across the enterprise. Responsibilities: Own the end-to-end lifecycle and 24/7 operational performance of enterprise WAN, SD-WAN, LAN, Wi-Fi, and GCP cloud networking environments Drive the transition toward Intent-Based Networking (IBN) and artificial intelligence for IT operations (AIOps) Optimize resilient, low-latency connectivity between on-premises sites, factory-edge nodes, and GCP using Cloud Interconnect, Cloud Router, Shared VPCs, SASE, and ZTNA frameworks Deliver modern EVPN-VXLAN leaf-spine data center fabrics and manage the optimization of on-premises hardware footprints Lead a Network as Code strategy, driving automated change management through Terraform, Ansible, Python, and GitOps workflows Partner with manufacturing and OT security teams to deploy, segment, and protect shop-floor networks using the Purdue Model Direct and mentor a team of high-performing network engineers across regions Manage commercial contracts, SLAs, and relationships with global ISP carriers, telecom providers, colocation facilities, and hardware vendors Requirements: Bachelor's degree in Computer Science, Information Systems, Network Engineering, or a related field 5+ years of related experience in enterprise network engineering required Proven track record leading enterprise-wide SD-WAN transformations (Cisco, Fortinet, or Palo Alto Networks) and SASE/ZTNA deployments (Prisma) Deep functional and technical knowledge of GCP cloud-native networking, including Shared VPCs, Cloud Interconnect, Cloud Router, and VPC Service Controls Demonstrated experience designing EVPN-VXLAN leaf-spine topologies and right-sizing hybrid/on-premises data center networks Proficiency managing network infrastructure through automation pipelines using Infrastructure as Code (IaC) tools such as Terraform, Ansible, Python, and Git/GitOps Expert knowledge of core protocols including BGP, OSPF, MP-BGP, VXLAN overlays, and IPv4/IPv6 enterprise addressing schemes Excellent analytical, problem-solving, and communication skills Desired skills: Master's degree in a relevant field 10+ years of progressive experience in IT 3+ years of experience in a technical leadership or engineering management role overseeing distributed global teams Experience with industrial/manufacturing OT network security concepts (IEC 62443, industrial firewalls) Experience with Digital Experience Monitoring (DEM) and observability tools such as ThousandEyes, Dynatrace, or Wireshark GCP Professional Cloud Network Engineer or Cisco Certified Internetwork Expert (CCIE) certification Hands-on expertise with Cisco Enterprise Networking solutions, including Cisco ACI and Cisco Catalyst Center Experience managing enterprise-grade Cisco Voice/Unified Communications (UC) architectures Proficiency with Palo Alto Networks Next-Generation Firewalls (NGFW) and security management platforms Pay range: up to $96.42 per hour Only candidates available and ready to work directly as Aptask Global Workforce (AGW) employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, apply today! Aptask Global Workforce (AGW) ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery. Benefits of working with ApTask Global Workforce include: Medical Dental Vision Sick Pay (for applicable states/municipalities) Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Job Title- Senior Windows Systems Administrator - Active Directory / PowerShell Position Overview This role is focused on hands-on enterprise Windows administration with an emphasis on Active Directory, Group Policy, PowerShell automation, Windows Server lifecycle management, and CIS hardening. You'll work through an established operational backlog, implement AD/GPO changes and security baselines, automate repetitive administrative tasks, and maintain the scripts and documentation needed to make these processes repeatable and supportable. The role works closely with the Senior Server Administrator and Server Operations Team Manager, with a strong focus on implementation, automation, documentation, and measurable backlog reduction. What You'll Do Execute the Active Directory, Group Policy, and permissions work backlog, including GPO creation, modification, testing, retirement, delegation, and access changes. Implement CIS baselines through GPO and scripted remediation, working from the Senior Server Administrator's analysis and direction. Design, write, and maintain PowerShell for administration, automation, auditing, remediation, and reporting across endpoints and Active Directory. Identify repetitive operational tasks and automate them, replacing manual procedures with tested and documented scripts. Manage the Windows Server lifecycle at enterprise scale, including build, configuration, patching, upgrading, troubleshooting, and decommissioning. Receive and complete work assigned and prioritized by the Server Operations Team Manager, including work routed through the Senior Server Administrator or Server Administrator under the Manager's oversight. Log, update, and track work items in Azure DevOps. Work service requests and change controls through the Service Management tool while following the team's change process. Store work products and documentation in Azure DevOps as work is performed, including scripts, code, GPO documentation, runbooks, and SOPs. Cross-skill with the Senior Server Administrator so AD/GPO and CIS knowledge is shared across the team. Take on additional on-premises duties as team responsibilities are realigned, as directed by the Manager. Required Qualifications 5+ years of experience with Active Directory, including domain services, replication, delegation, permissions, and domain controller troubleshooting. 5+ years of experience with Group Policy, including design, scoping, filtering, troubleshooting, and change control in a large environment. 5+ years of experience with PowerShell, including modules, error handling, remote execution, scheduled and unattended scripts, and AD/GPO automation. 3+ years of experience implementing CIS benchmarks or equivalent hardening baselines on Windows endpoints through GPO and scripting. 5+ years of experience with Windows Server administration and lifecycle management across a large server estate, including build, patching, upgrading, and decommissioning. Experience documenting work as it is performed, including maintaining current SOPs, runbooks, and change records without relying on after-the-fact documentation. Experience working from a tracked work queue, such as Azure DevOps boards, and within formal service request and change-control processes. Preferred Qualifications Experience with task automation and orchestration beyond PowerShell, such as scheduled workflows and automation platforms. Endpoint patch management experience, including third-party application and Windows OS patching. Third-party application packaging and deployment automation, including application bundles such as PDQ. PKI and Active Directory Certificate Services operations. Success in This Role Success is assessed against metrics established with the Manager and tracked in Azure DevOps. Key outcomes include: Reduction and tracking of the AD/GPO backlog in Azure DevOps. Implementation of CIS items according to the Senior Server Administrator's direction, with before-and-after states recorded. Core administrative and remediation tasks covered by tested and documented PowerShell, including a baseline script library in Azure DevOps. All work products, including scripts, code, and documentation, stored in Azure DevOps as property of the branch, with no work held locally or in personal storage. Tested coverage of AD/GPO and PowerShell-based processes so that more than one person can run and support them. SOPs for recurring AD/GPO and hardening tasks written and reviewed by the Senior Server Administrator. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
10/29/2026
Full time
Job Title- Senior Windows Systems Administrator - Active Directory / PowerShell Position Overview This role is focused on hands-on enterprise Windows administration with an emphasis on Active Directory, Group Policy, PowerShell automation, Windows Server lifecycle management, and CIS hardening. You'll work through an established operational backlog, implement AD/GPO changes and security baselines, automate repetitive administrative tasks, and maintain the scripts and documentation needed to make these processes repeatable and supportable. The role works closely with the Senior Server Administrator and Server Operations Team Manager, with a strong focus on implementation, automation, documentation, and measurable backlog reduction. What You'll Do Execute the Active Directory, Group Policy, and permissions work backlog, including GPO creation, modification, testing, retirement, delegation, and access changes. Implement CIS baselines through GPO and scripted remediation, working from the Senior Server Administrator's analysis and direction. Design, write, and maintain PowerShell for administration, automation, auditing, remediation, and reporting across endpoints and Active Directory. Identify repetitive operational tasks and automate them, replacing manual procedures with tested and documented scripts. Manage the Windows Server lifecycle at enterprise scale, including build, configuration, patching, upgrading, troubleshooting, and decommissioning. Receive and complete work assigned and prioritized by the Server Operations Team Manager, including work routed through the Senior Server Administrator or Server Administrator under the Manager's oversight. Log, update, and track work items in Azure DevOps. Work service requests and change controls through the Service Management tool while following the team's change process. Store work products and documentation in Azure DevOps as work is performed, including scripts, code, GPO documentation, runbooks, and SOPs. Cross-skill with the Senior Server Administrator so AD/GPO and CIS knowledge is shared across the team. Take on additional on-premises duties as team responsibilities are realigned, as directed by the Manager. Required Qualifications 5+ years of experience with Active Directory, including domain services, replication, delegation, permissions, and domain controller troubleshooting. 5+ years of experience with Group Policy, including design, scoping, filtering, troubleshooting, and change control in a large environment. 5+ years of experience with PowerShell, including modules, error handling, remote execution, scheduled and unattended scripts, and AD/GPO automation. 3+ years of experience implementing CIS benchmarks or equivalent hardening baselines on Windows endpoints through GPO and scripting. 5+ years of experience with Windows Server administration and lifecycle management across a large server estate, including build, patching, upgrading, and decommissioning. Experience documenting work as it is performed, including maintaining current SOPs, runbooks, and change records without relying on after-the-fact documentation. Experience working from a tracked work queue, such as Azure DevOps boards, and within formal service request and change-control processes. Preferred Qualifications Experience with task automation and orchestration beyond PowerShell, such as scheduled workflows and automation platforms. Endpoint patch management experience, including third-party application and Windows OS patching. Third-party application packaging and deployment automation, including application bundles such as PDQ. PKI and Active Directory Certificate Services operations. Success in This Role Success is assessed against metrics established with the Manager and tracked in Azure DevOps. Key outcomes include: Reduction and tracking of the AD/GPO backlog in Azure DevOps. Implementation of CIS items according to the Senior Server Administrator's direction, with before-and-after states recorded. Core administrative and remediation tasks covered by tested and documented PowerShell, including a baseline script library in Azure DevOps. All work products, including scripts, code, and documentation, stored in Azure DevOps as property of the branch, with no work held locally or in personal storage. Tested coverage of AD/GPO and PowerShell-based processes so that more than one person can run and support them. SOPs for recurring AD/GPO and hardening tasks written and reviewed by the Senior Server Administrator. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Information Sciences Consulting, Inc (ISCI)
Boise, Idaho
Microsoft Windows Field Deployment Technician As a Microsoft Windows Field Deployment Technician on our project, you'll work as a team member supporting the VA's EHR deployment and training project. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. This position is located on-site at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for occasional weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week as needed. You Have: Minimum of 1-year experience in imaging and installing computer equipment Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service HS diploma or GED and 8 years of experience working in a professional environment in lieu of a degree or bachelor's degree in IT, CS, EE, IS and 1 year of experience Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $22.34 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
10/29/2026
Full time
Microsoft Windows Field Deployment Technician As a Microsoft Windows Field Deployment Technician on our project, you'll work as a team member supporting the VA's EHR deployment and training project. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. This position is located on-site at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for occasional weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week as needed. You Have: Minimum of 1-year experience in imaging and installing computer equipment Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service HS diploma or GED and 8 years of experience working in a professional environment in lieu of a degree or bachelor's degree in IT, CS, EE, IS and 1 year of experience Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $22.34 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
Trigyn's direct client has a contract opportunity for a Business Analyst in Baltimore, MD (HYBRID). The particulars of the position are as follows. NOTE: • Only Local candidates preferred. Description: The client is seeking an experienced Senior Business Analyst to lead and support a major data migration project. The successful candidate will play a critical role in migrating financial, billing, and tax data and processes from a legacy Cobalt mainframe environment to a modern Software-as-a-Service (SaaS) solution. This role requires a seasoned professional with strong analytical and problem-solving skills, in-depth experience in public sector projects, and a proven track record of delivering complex data migrations and process transformations.
10/29/2026
Full time
Trigyn's direct client has a contract opportunity for a Business Analyst in Baltimore, MD (HYBRID). The particulars of the position are as follows. NOTE: • Only Local candidates preferred. Description: The client is seeking an experienced Senior Business Analyst to lead and support a major data migration project. The successful candidate will play a critical role in migrating financial, billing, and tax data and processes from a legacy Cobalt mainframe environment to a modern Software-as-a-Service (SaaS) solution. This role requires a seasoned professional with strong analytical and problem-solving skills, in-depth experience in public sector projects, and a proven track record of delivering complex data migrations and process transformations.
Job Title : IT Support Specialist - Help Desk & Desktop Support Position Overview Support the day-to-day technology needs of agency staff in a professional government and financial services environment. This contract-to-hire opportunity is suited to an IT support professional who enjoys troubleshooting technical issues, helping users, maintaining accurate IT records, and contributing to reliable IT operations. The role provides front-line technical and customer service support, resolves routine hardware and software issues, manages user access requests, and coordinates with senior IT staff and managed service providers when additional assistance is needed. What You'll Do / Key Responsibilities Serve as the first point of contact for staff requesting IT assistance by phone, email, or in person. Provide responsive, customer-focused support with an emphasis on resolving issues during the initial interaction. Troubleshoot routine issues involving desktops, laptops, mobile devices, printers, and standard software applications. Escalate complex technical issues to senior IT staff or managed service providers while keeping users informed. Process account setup, password resets, and access requests in accordance with agency policies and security standards. Manage security and distribution group membership in accordance with agency access policies. Perform post-maintenance testing following managed service provider maintenance windows and report identified issues. Open, track, and follow up on vendor tickets through resolution. Document support requests, resolutions, and user feedback in the agency's ticketing system. Educate users on IT best practices, system usage, and agency technology guidelines. Assist with IT initiatives and projects under supervision, including equipment rollouts and software updates. Perform occasional hardware troubleshooting and break/fix support, including diagnosing, repairing, or replacing desktops, laptops, peripherals, and mobile devices. Coordinate warranty and vendor repairs as needed. Maintain IT asset inventory records, including equipment assignment, receipt, deployment, and retirement, ensuring records remain accurate and audit-ready. Protect sensitive financial and accounting information by maintaining strict confidentiality and security. Perform occasional rotating after-hours support as required. Required Qualifications At least 2 years of help desk or IT support experience. Working knowledge of Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices. Bachelor's degree in Information Technology, Computer Science, or a related technical field. Equivalent work experience in information technology or information security may be considered. Current South Carolina residency; relocation is not permitted. Ability to pass a background check and credit check before starting. Strong customer service skills and the ability to explain technical concepts in simple terms. Clear verbal and written communication skills. Patience, empathy, professionalism, and the ability to build positive working relationships with users. Curiosity, resourcefulness, and sound judgment when troubleshooting issues and determining when to escalate. Ability to prioritize tasks, remain organized, manage user expectations, and stay calm under pressure. Commitment to integrity, confidentiality, and attention to detail in a government and financial services setting. Ability to lift and carry equipment weighing up to 50 pounds, bend, reach, and work under desks and in equipment areas as needed. Preferred Qualifications Experience in a customer-facing role, particularly in IT, banking, finance, or another professional services industry. Experience using help desk software and ticketing systems. Exposure to Active Directory, Microsoft Entra ID, and Intune for account and device management. Experience working with managed service providers or submitting and tracking vendor tickets. Preferred certifications: CompTIA A+ ITIL Foundation Microsoft Certified Fundamentals, such as Microsoft 365 What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
10/29/2026
Full time
Job Title : IT Support Specialist - Help Desk & Desktop Support Position Overview Support the day-to-day technology needs of agency staff in a professional government and financial services environment. This contract-to-hire opportunity is suited to an IT support professional who enjoys troubleshooting technical issues, helping users, maintaining accurate IT records, and contributing to reliable IT operations. The role provides front-line technical and customer service support, resolves routine hardware and software issues, manages user access requests, and coordinates with senior IT staff and managed service providers when additional assistance is needed. What You'll Do / Key Responsibilities Serve as the first point of contact for staff requesting IT assistance by phone, email, or in person. Provide responsive, customer-focused support with an emphasis on resolving issues during the initial interaction. Troubleshoot routine issues involving desktops, laptops, mobile devices, printers, and standard software applications. Escalate complex technical issues to senior IT staff or managed service providers while keeping users informed. Process account setup, password resets, and access requests in accordance with agency policies and security standards. Manage security and distribution group membership in accordance with agency access policies. Perform post-maintenance testing following managed service provider maintenance windows and report identified issues. Open, track, and follow up on vendor tickets through resolution. Document support requests, resolutions, and user feedback in the agency's ticketing system. Educate users on IT best practices, system usage, and agency technology guidelines. Assist with IT initiatives and projects under supervision, including equipment rollouts and software updates. Perform occasional hardware troubleshooting and break/fix support, including diagnosing, repairing, or replacing desktops, laptops, peripherals, and mobile devices. Coordinate warranty and vendor repairs as needed. Maintain IT asset inventory records, including equipment assignment, receipt, deployment, and retirement, ensuring records remain accurate and audit-ready. Protect sensitive financial and accounting information by maintaining strict confidentiality and security. Perform occasional rotating after-hours support as required. Required Qualifications At least 2 years of help desk or IT support experience. Working knowledge of Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices. Bachelor's degree in Information Technology, Computer Science, or a related technical field. Equivalent work experience in information technology or information security may be considered. Current South Carolina residency; relocation is not permitted. Ability to pass a background check and credit check before starting. Strong customer service skills and the ability to explain technical concepts in simple terms. Clear verbal and written communication skills. Patience, empathy, professionalism, and the ability to build positive working relationships with users. Curiosity, resourcefulness, and sound judgment when troubleshooting issues and determining when to escalate. Ability to prioritize tasks, remain organized, manage user expectations, and stay calm under pressure. Commitment to integrity, confidentiality, and attention to detail in a government and financial services setting. Ability to lift and carry equipment weighing up to 50 pounds, bend, reach, and work under desks and in equipment areas as needed. Preferred Qualifications Experience in a customer-facing role, particularly in IT, banking, finance, or another professional services industry. Experience using help desk software and ticketing systems. Exposure to Active Directory, Microsoft Entra ID, and Intune for account and device management. Experience working with managed service providers or submitting and tracking vendor tickets. Preferred certifications: CompTIA A+ ITIL Foundation Microsoft Certified Fundamentals, such as Microsoft 365 What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Pay Range: $60.00hr - $73.00hr Job Overview: Navigation Solutions delivers advanced military GPS and broader Position, Navigation, and Timing (PNT) capabilities that support mission requirements across weapon systems, ground platforms, airborne assets, maritime systems, and space environments. The engineer will collaborate closely with cross-functional teams to ensure these systems meet performance, reliability, and integration requirements across all operational domains. Perform System Engineering, Integration & Test (SEIT) Engineering responsibilities involving system integration, testing, data analysis, and documentation of test results, while also supporting production transitions to ensure seamless transfer of systems into manufacturing. This position is part of the broader Systems Engineering Organization within Navigation Solutions at the Yorba Linda, CA facility. The role requires experience with test scripting for system integration, acceptance testing, development of special test equipment (STE), printed circuit board (PCB) design and development, and test validation techniques. Navigation Solutions products deliver advanced military GPS and other Position, Navigation, and Timing (PNT) capabilities for use across weapons, ground, airborne, maritime, and space environments. Work Environment: Cubicle, offices, and occasionally in a lab environment with a small team collaboration, working on software. Essential Functions: Develop and integrate Special Test Equipment (STE) for Functional Qualification Testing (FQT), Environmental Testing, EMI testing, and manufacturing support. Perform hands-on system integration, test deployment, and execution roles. Proficient in the operation and understanding of wireless/RF test equipment, such as signal analyzers, signal generators, and spectrum analyzers. Develop test automation, including equipment drivers, debug tools, automation scripts, database interfaces, and reporting tools. Plan and set up complex production lab environments for end-to-end automation, including knowledge of lab networks and power supplies. Must have or be able to obtain a US Secret security clearance. Qualifications: Position requires a bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) or a related discipline with a minimum of 4 years of prior relevant experience, or a graduate degree with a minimum of 2 years of prior relevant experience. Strong scripting experience (Python) and debugging skills. Degree/Certification Preferences: Computer Engineering or Computer Science. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/29/2026
Full time
Pay Range: $60.00hr - $73.00hr Job Overview: Navigation Solutions delivers advanced military GPS and broader Position, Navigation, and Timing (PNT) capabilities that support mission requirements across weapon systems, ground platforms, airborne assets, maritime systems, and space environments. The engineer will collaborate closely with cross-functional teams to ensure these systems meet performance, reliability, and integration requirements across all operational domains. Perform System Engineering, Integration & Test (SEIT) Engineering responsibilities involving system integration, testing, data analysis, and documentation of test results, while also supporting production transitions to ensure seamless transfer of systems into manufacturing. This position is part of the broader Systems Engineering Organization within Navigation Solutions at the Yorba Linda, CA facility. The role requires experience with test scripting for system integration, acceptance testing, development of special test equipment (STE), printed circuit board (PCB) design and development, and test validation techniques. Navigation Solutions products deliver advanced military GPS and other Position, Navigation, and Timing (PNT) capabilities for use across weapons, ground, airborne, maritime, and space environments. Work Environment: Cubicle, offices, and occasionally in a lab environment with a small team collaboration, working on software. Essential Functions: Develop and integrate Special Test Equipment (STE) for Functional Qualification Testing (FQT), Environmental Testing, EMI testing, and manufacturing support. Perform hands-on system integration, test deployment, and execution roles. Proficient in the operation and understanding of wireless/RF test equipment, such as signal analyzers, signal generators, and spectrum analyzers. Develop test automation, including equipment drivers, debug tools, automation scripts, database interfaces, and reporting tools. Plan and set up complex production lab environments for end-to-end automation, including knowledge of lab networks and power supplies. Must have or be able to obtain a US Secret security clearance. Qualifications: Position requires a bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) or a related discipline with a minimum of 4 years of prior relevant experience, or a graduate degree with a minimum of 2 years of prior relevant experience. Strong scripting experience (Python) and debugging skills. Degree/Certification Preferences: Computer Engineering or Computer Science. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $80.00hr - $85.00hr Job Overview: Our client is looking for a Salesforce Programmer Analyst to enhance and remediate defects in an application that was recently developed. Key Responsibilities: Develop and maintain Flows, Apex classes and triggers and Lightning Web Components (LWC) to extend Salesforce functionality in support of business requirements. Apply a configuration-first approach - favor declarative solutions (Flows, Validation Rules, Permission Sets) before custom code, reserving Apex/LWC development for requirements that exceed configuration capabilities. Use Copado CI/CD to manage source control, deployments, and release pipelines across Salesforce environments. Write and maintain Apex unit tests (meeting org code-coverage requirements) and collaborate with the DevOps team to debug, triage, and remediate defects. Contribute to and maintain technical documentation (design specs, deployment notes, release documentation). Use Jira to document user stories, acceptance criteria, and design changes for both defect remediation and new feature development. Required Qualifications: Proven hands-on experience with Apex (classes, triggers) and Lightning Web Components (LWC). Strong understanding of declarative Salesforce configuration (Flow Builder, Process Builder migration, validation rules, page layouts, permission sets). Production experience with Copado (or comparable Salesforce CI/CD tooling) for release management. Experience writing Apex unit tests and working within a DevOps-driven defect remediation process. Practical experience with Jira for agile story writing, acceptance criteria, and defect tracking. Strong written communication skills for technical documentation. Preferred / Nice-to-Have: Exposure to Salesforce AI capabilities (Agentforce, Einstein, Prompt Builder) or familiarity with recent product announcements. Salesforce Platform Developer I/II certification. Experience supporting government/public-sector Salesforce implementations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/29/2026
Full time
Pay Range: $80.00hr - $85.00hr Job Overview: Our client is looking for a Salesforce Programmer Analyst to enhance and remediate defects in an application that was recently developed. Key Responsibilities: Develop and maintain Flows, Apex classes and triggers and Lightning Web Components (LWC) to extend Salesforce functionality in support of business requirements. Apply a configuration-first approach - favor declarative solutions (Flows, Validation Rules, Permission Sets) before custom code, reserving Apex/LWC development for requirements that exceed configuration capabilities. Use Copado CI/CD to manage source control, deployments, and release pipelines across Salesforce environments. Write and maintain Apex unit tests (meeting org code-coverage requirements) and collaborate with the DevOps team to debug, triage, and remediate defects. Contribute to and maintain technical documentation (design specs, deployment notes, release documentation). Use Jira to document user stories, acceptance criteria, and design changes for both defect remediation and new feature development. Required Qualifications: Proven hands-on experience with Apex (classes, triggers) and Lightning Web Components (LWC). Strong understanding of declarative Salesforce configuration (Flow Builder, Process Builder migration, validation rules, page layouts, permission sets). Production experience with Copado (or comparable Salesforce CI/CD tooling) for release management. Experience writing Apex unit tests and working within a DevOps-driven defect remediation process. Practical experience with Jira for agile story writing, acceptance criteria, and defect tracking. Strong written communication skills for technical documentation. Preferred / Nice-to-Have: Exposure to Salesforce AI capabilities (Agentforce, Einstein, Prompt Builder) or familiarity with recent product announcements. Salesforce Platform Developer I/II certification. Experience supporting government/public-sector Salesforce implementations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Synerfac Technical Staffing
Clover, South Carolina
A global specialty chemicals manufacturer focused on additives that improve surface properties such as wetting, dispersing, defoaming, and lubrication across coatings, inks, adhesives, and industrial applications. It supports customers with customized formulations, technical expertise, and production capabilities across multiple international markets. ORGANIZATIONAL RELATIONSHIPS: employees and department managers across all company locations and external vendors, service providers, and technical support partners POSITION SUMMARY: We are seeking a personable, motivated, and service-oriented Junior IT Support Specialist to provide day-to-day technical support to employees and assist with the maintenance of the company's IT systems and technology infrastructure. This position is primarily responsible for desktop and helpdesk support, including troubleshooting hardware and software issues, setting up and maintaining workstations, assisting with user accounts and access, and resolving technical issues in a timely and professional manner. The ideal candidate will possess strong problem-solving and communication skills, a willingness to learn, and a commitment to providing excellent customer service. This role is well-suited for an individual with foundational IT knowledge who is looking to gain hands-on experience in a professional IT environment while supporting the company's operational and technology needs. RESPONSIBILITIES AND DUTIES: Provide day-to-day technical support to employees, including troubleshooting hardware, software, email, phone systems, and other IT-related issues Set up, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, copiers, and conference room audiovisual equipment Manage the provisioning and deprovisioning of user accounts, equipment, and system access for new hires, departing employees, and internal personnel changes, including Microsoft 365 licensing Assist with the administration and maintenance of user accounts and access permissions across company systems and business applications, as directed Perform basic Active Directory administrative tasks, including creating and disabling user accounts, resetting passwords, and managing group memberships Support routine password resets, multifactor authentication (MFA) enrollment, and related access issues Prepare, image, configure, and repurpose computers and IT equipment for employee use Monitor, document, prioritize, and respond to helpdesk requests, escalating complex technical issues to appropriate IT personnel or external support providers as needed Assist with basic IT security support, including identifying, documenting, and escalating antivirus alerts, suspected phishing attempts, and other potential security concerns Maintain accurate inventory records of company IT hardware, software, licenses, and assigned equipment Develop and maintain clear, organized technical documentation, including system information, troubleshooting procedures, and user support instructions Coordinate with external IT vendors, service providers, and project teams to assist with troubleshooting, system support, and technical issues Support routine IT maintenance activities and assist with technology-related projects as assigned Travel to other company locations as needed to provide on-site technical support Perform other IT-related duties and responsibilities as assigned REQUIREMENTS / QUALIFICATIONS: Associate"s or Bachelor"s degree in a technical field (Information Science/Technology highly preferred), OR equivalent hands-on experience/certifications IT Experience: 0-2 years. Internships, coursework, relevant certifications (CompTIA A+, Network+), personal projects, or lab/home-network experience are a plus. Strong communication skills and ability to explain technical concepts to a varied, non-technical audience Basic understanding of IT principles and eagerness to learn networking concepts and protocols (VPN, TCP/IP, DNS, DHCP, VoIP, etc.) Proficiency with Microsoft Office and Office 365 Exposure to, or willingness to learn, Active Directory and Azure AD administration Exposure to, or willingness to learn, VMware and Veeam backup solutions Ability to manage deadlines and stay effective under pressure Comfortable adapting in a fast-changing environment Self-motivated with a strong drive to learn new technologies and become self-sufficient over time By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
10/29/2026
Full time
A global specialty chemicals manufacturer focused on additives that improve surface properties such as wetting, dispersing, defoaming, and lubrication across coatings, inks, adhesives, and industrial applications. It supports customers with customized formulations, technical expertise, and production capabilities across multiple international markets. ORGANIZATIONAL RELATIONSHIPS: employees and department managers across all company locations and external vendors, service providers, and technical support partners POSITION SUMMARY: We are seeking a personable, motivated, and service-oriented Junior IT Support Specialist to provide day-to-day technical support to employees and assist with the maintenance of the company's IT systems and technology infrastructure. This position is primarily responsible for desktop and helpdesk support, including troubleshooting hardware and software issues, setting up and maintaining workstations, assisting with user accounts and access, and resolving technical issues in a timely and professional manner. The ideal candidate will possess strong problem-solving and communication skills, a willingness to learn, and a commitment to providing excellent customer service. This role is well-suited for an individual with foundational IT knowledge who is looking to gain hands-on experience in a professional IT environment while supporting the company's operational and technology needs. RESPONSIBILITIES AND DUTIES: Provide day-to-day technical support to employees, including troubleshooting hardware, software, email, phone systems, and other IT-related issues Set up, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, copiers, and conference room audiovisual equipment Manage the provisioning and deprovisioning of user accounts, equipment, and system access for new hires, departing employees, and internal personnel changes, including Microsoft 365 licensing Assist with the administration and maintenance of user accounts and access permissions across company systems and business applications, as directed Perform basic Active Directory administrative tasks, including creating and disabling user accounts, resetting passwords, and managing group memberships Support routine password resets, multifactor authentication (MFA) enrollment, and related access issues Prepare, image, configure, and repurpose computers and IT equipment for employee use Monitor, document, prioritize, and respond to helpdesk requests, escalating complex technical issues to appropriate IT personnel or external support providers as needed Assist with basic IT security support, including identifying, documenting, and escalating antivirus alerts, suspected phishing attempts, and other potential security concerns Maintain accurate inventory records of company IT hardware, software, licenses, and assigned equipment Develop and maintain clear, organized technical documentation, including system information, troubleshooting procedures, and user support instructions Coordinate with external IT vendors, service providers, and project teams to assist with troubleshooting, system support, and technical issues Support routine IT maintenance activities and assist with technology-related projects as assigned Travel to other company locations as needed to provide on-site technical support Perform other IT-related duties and responsibilities as assigned REQUIREMENTS / QUALIFICATIONS: Associate"s or Bachelor"s degree in a technical field (Information Science/Technology highly preferred), OR equivalent hands-on experience/certifications IT Experience: 0-2 years. Internships, coursework, relevant certifications (CompTIA A+, Network+), personal projects, or lab/home-network experience are a plus. Strong communication skills and ability to explain technical concepts to a varied, non-technical audience Basic understanding of IT principles and eagerness to learn networking concepts and protocols (VPN, TCP/IP, DNS, DHCP, VoIP, etc.) Proficiency with Microsoft Office and Office 365 Exposure to, or willingness to learn, Active Directory and Azure AD administration Exposure to, or willingness to learn, VMware and Veeam backup solutions Ability to manage deadlines and stay effective under pressure Comfortable adapting in a fast-changing environment Self-motivated with a strong drive to learn new technologies and become self-sufficient over time By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Hema at Title: Senior Staff DevOps Engineer (Remote) Location: Remote Duration: 6 Months Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: As a Senior Staff Systems Design Engineer specializing in Google Cloud Platform (GCP) and agentic AI platform offerings, your role is pivotal in designing, implementing, and optimizing cloud-based systems that leverage the capabilities of the cloud to meet the organization's needs. We believe the best way to learn is teaching others so mentorship, communication, and knowledge sharing is a core part of this position. Your duties typically include: 1. Architecting Solutions: You will be responsible for designing robust and scalable architectures on GCP to support the organization's applications and services. This involves understanding business requirements; complex, multi-cloud and facility networking and interconnects; evaluating cloud services across GCP, Azure, and AWS; and designing solutions that meet performance, reliability, and cost requirements. 2. Artifical Intelligence Platforms: You will lead efforts to provide agentic AI platform services to ensure our client IT's ability to scale and meet evolving automation needs. Securing, recommending, and providing the underlying architectures and evolving best practices will give you an opportunity to have a long lasting impact using emerging technology. 3. Infrastructure as Code (IaC): Implementing Infrastructure as Code practices using tools like Terraform or Google Cloud Deployment Manager to automate the provisioning and management of resources across our cloud platforms. 4. Performance and Cost Optimization: Continuously monitoring and optimizing the performance of cloud systems to ensure optimal resource utilization, scalability, and reliability. This includes identifying bottlenecks and wasted resources, tuning configurations, and implementing best practices to improve system performance in a financially responsible manner. 5. Security and Compliance: Implementing security best practices and ensuring compliance with relevant regulations and standards (e.g., HIPAA, GDPR) in cloud environments. This involves configuring identity and access management, network security, encryption, and auditing/logging solutions to protect data and resources. 6. Collaboration and Documentation: Collaborating with cross-functional teams, including developers, operations, and security teams, to ensure alignment on architecture decisions and implementation strategies. Documenting design decisions, configurations, and procedures to facilitate knowledge sharing and future troubleshooting. 7. Stay Updated: Keeping abreast of the latest developments and best practices in cloud computing, especially related to GCP. This involves attending training sessions, participating in forums, and obtaining relevant certifications to enhance expertise in GCP services and technologies. Overall, as a Senior Staff Systems Design Engineer who specializes in GCP and agentic AI platforms, your role is crucial in designing and maintaining reliable, scalable, and secure cloud-based systems that enable the organization to leverage the full potential of our cloud platforms. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
10/29/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Hema at Title: Senior Staff DevOps Engineer (Remote) Location: Remote Duration: 6 Months Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Job Description: As a Senior Staff Systems Design Engineer specializing in Google Cloud Platform (GCP) and agentic AI platform offerings, your role is pivotal in designing, implementing, and optimizing cloud-based systems that leverage the capabilities of the cloud to meet the organization's needs. We believe the best way to learn is teaching others so mentorship, communication, and knowledge sharing is a core part of this position. Your duties typically include: 1. Architecting Solutions: You will be responsible for designing robust and scalable architectures on GCP to support the organization's applications and services. This involves understanding business requirements; complex, multi-cloud and facility networking and interconnects; evaluating cloud services across GCP, Azure, and AWS; and designing solutions that meet performance, reliability, and cost requirements. 2. Artifical Intelligence Platforms: You will lead efforts to provide agentic AI platform services to ensure our client IT's ability to scale and meet evolving automation needs. Securing, recommending, and providing the underlying architectures and evolving best practices will give you an opportunity to have a long lasting impact using emerging technology. 3. Infrastructure as Code (IaC): Implementing Infrastructure as Code practices using tools like Terraform or Google Cloud Deployment Manager to automate the provisioning and management of resources across our cloud platforms. 4. Performance and Cost Optimization: Continuously monitoring and optimizing the performance of cloud systems to ensure optimal resource utilization, scalability, and reliability. This includes identifying bottlenecks and wasted resources, tuning configurations, and implementing best practices to improve system performance in a financially responsible manner. 5. Security and Compliance: Implementing security best practices and ensuring compliance with relevant regulations and standards (e.g., HIPAA, GDPR) in cloud environments. This involves configuring identity and access management, network security, encryption, and auditing/logging solutions to protect data and resources. 6. Collaboration and Documentation: Collaborating with cross-functional teams, including developers, operations, and security teams, to ensure alignment on architecture decisions and implementation strategies. Documenting design decisions, configurations, and procedures to facilitate knowledge sharing and future troubleshooting. 7. Stay Updated: Keeping abreast of the latest developments and best practices in cloud computing, especially related to GCP. This involves attending training sessions, participating in forums, and obtaining relevant certifications to enhance expertise in GCP services and technologies. Overall, as a Senior Staff Systems Design Engineer who specializes in GCP and agentic AI platforms, your role is crucial in designing and maintaining reliable, scalable, and secure cloud-based systems that enable the organization to leverage the full potential of our cloud platforms. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Position Overview We are seeking a hands-on Service Desk Analyst to provide Tier 1 and Tier 2 technical support in a fast-paced corporate environment. The ideal candidate has strong Microsoft administration experience, excellent troubleshooting skills, and a customer-focused approach to IT support. Key Responsibilities Provide Tier 1 and Tier 2 support for hardware, software, network connectivity, and end-user issues. Administer and troubleshoot Microsoft 365, Azure, Entra ID, and Intune. Support Windows 11 desktops, laptops, mobile devices, and enterprise applications. Manage user accounts, permissions, device enrollment, and endpoint compliance policies. Troubleshoot Teams, SharePoint, OneDrive, Outlook, and Exchange Online. Perform workstation imaging, configuration, deployment, and hardware troubleshooting. Provide professional technical support to employees and senior executives. Document incidents, resolve tickets, and escalate complex issues as needed. Qualifications Experience in Service Desk, Desktop Support, or IT Support within a corporate environment. Hands-on administrative experience with Microsoft Azure, Entra ID, Microsoft 365, and Intune. Strong Windows 11 troubleshooting and endpoint management experience. Familiarity with Active Directory, SCCM, VPNs, networking, and Windows Server. Excellent communication, customer service, and problem-solving skills. Ability to manage multiple priorities in a high-volume support environment. Bachelor's degree in IT or a related field, or equivalent professional experience.
10/29/2026
Full time
Position Overview We are seeking a hands-on Service Desk Analyst to provide Tier 1 and Tier 2 technical support in a fast-paced corporate environment. The ideal candidate has strong Microsoft administration experience, excellent troubleshooting skills, and a customer-focused approach to IT support. Key Responsibilities Provide Tier 1 and Tier 2 support for hardware, software, network connectivity, and end-user issues. Administer and troubleshoot Microsoft 365, Azure, Entra ID, and Intune. Support Windows 11 desktops, laptops, mobile devices, and enterprise applications. Manage user accounts, permissions, device enrollment, and endpoint compliance policies. Troubleshoot Teams, SharePoint, OneDrive, Outlook, and Exchange Online. Perform workstation imaging, configuration, deployment, and hardware troubleshooting. Provide professional technical support to employees and senior executives. Document incidents, resolve tickets, and escalate complex issues as needed. Qualifications Experience in Service Desk, Desktop Support, or IT Support within a corporate environment. Hands-on administrative experience with Microsoft Azure, Entra ID, Microsoft 365, and Intune. Strong Windows 11 troubleshooting and endpoint management experience. Familiarity with Active Directory, SCCM, VPNs, networking, and Windows Server. Excellent communication, customer service, and problem-solving skills. Ability to manage multiple priorities in a high-volume support environment. Bachelor's degree in IT or a related field, or equivalent professional experience.
In your role, you will review and assess supplier's airborne software and electronic hardware designs to ensure they meet Bombardier's technical and regulatory requirements. In order to achieve this, you will: Participate to Bombardier preliminary and critical system design reviews Review and assess supplier's airborne software and electronic hardware certification plans Review and assess supplier's airborne software and electronic (FPGA, ASIC, PLD) designs Perform technical and process audits at supplier's facilities Perform safety of flight reviews Assess software and hardware test results and analyses and determine final compliance status Lead the resolution of safety, compliance or technical deficiencies with the suppliers and Bombardier stakeholders Prepare and/or review design compliance reports Contribute to evolution of the SWEL (Software and Electronics) domain roadmap Mentor less experienced professionals.
10/29/2026
Full time
In your role, you will review and assess supplier's airborne software and electronic hardware designs to ensure they meet Bombardier's technical and regulatory requirements. In order to achieve this, you will: Participate to Bombardier preliminary and critical system design reviews Review and assess supplier's airborne software and electronic hardware certification plans Review and assess supplier's airborne software and electronic (FPGA, ASIC, PLD) designs Perform technical and process audits at supplier's facilities Perform safety of flight reviews Assess software and hardware test results and analyses and determine final compliance status Lead the resolution of safety, compliance or technical deficiencies with the suppliers and Bombardier stakeholders Prepare and/or review design compliance reports Contribute to evolution of the SWEL (Software and Electronics) domain roadmap Mentor less experienced professionals.
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a .NET Full Stack Developer, utilizing C#/.NET, ASP.NET Core, SQL Server, and Angular to deliver backend REST APIs and web applications in an Agile/Scrum environment. Key Skills: Strong hands-on C#/.NET and ASP.NET Core/Web API experience. Strong backend development experience with REST APIs and services. Strong SQL Server development and troubleshooting skills. Angular hands-on expertise. React working knowledge and exposure. HTML, APIs/JSON, Git/Source Control, and Agile/Scrum experience. Practical exposure to Microsoft Copilot/GitHub Copilot or equivalent AI-assisted development tools. Good to Have: Entity Framework / Entity Framework Core. Azure DevOps and CI/CD pipelines. Application security, authentication, authorization, and secure coding practices. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/29/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a .NET Full Stack Developer, utilizing C#/.NET, ASP.NET Core, SQL Server, and Angular to deliver backend REST APIs and web applications in an Agile/Scrum environment. Key Skills: Strong hands-on C#/.NET and ASP.NET Core/Web API experience. Strong backend development experience with REST APIs and services. Strong SQL Server development and troubleshooting skills. Angular hands-on expertise. React working knowledge and exposure. HTML, APIs/JSON, Git/Source Control, and Agile/Scrum experience. Practical exposure to Microsoft Copilot/GitHub Copilot or equivalent AI-assisted development tools. Good to Have: Entity Framework / Entity Framework Core. Azure DevOps and CI/CD pipelines. Application security, authentication, authorization, and secure coding practices. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Summary: The AI Data Analyst transforms business questions and complex data into trusted analyses, dashboards, predictive insights, and responsible AI-enabled solutions. This role combines analytics, reporting, visualization, and emerging AI technologies to improve operational efficiency and business performance. The ideal candidate is a recent Master's graduate or early-career professional who is passionate about data, technology, and solving business challenges in a growing biopharmaceutical company. Responsibilities: Partner with business leaders across functional areas to understand business objectives, identify opportunities for data-driven decision making, and translate business questions into actionable analytical solutions. Analyze large and complex datasets to identify trends, patterns, opportunities, and risks that support operational, commercial, financial, and strategic initiatives across the organization. Design, develop, and maintain dashboards, scorecards, reports, and visualizations using Power BI or similar business intelligence tools to provide meaningful insights to stakeholders at all levels of the organization. Collect, cleanse, validate, and integrate data from multiple internal and external sources to ensure accuracy, consistency, and reliability of reporting and analytics solutions. Utilize SQL, Python, and other analytical tools to perform ad hoc analyses, automate reporting processes, improve data accessibility, and support business performance monitoring. Support forecasting, trend analysis, scenario planning, and performance measurement initiatives by applying statistical and quantitative techniques to business data. Collaborate with Information Technology, Commercial, Market Access, Finance, Human Resources, Manufacturing, Quality, and other departments to support enterprise reporting and analytical initiatives. Assist in the evaluation, development, and implementation of artificial intelligence and automation solutions that improve efficiency, enhance decision making, and streamline business processes. Explore emerging technologies, advanced analytics methodologies, and AI tools to identify innovative opportunities that create measurable business value. Present analytical findings, recommendations, and business insights to technical and non-technical audiences through clear visualizations, executive summaries, and presentations. Participate in data governance, data quality, privacy, security, and compliance initiatives to ensure the integrity and responsible use of company information and AI-enabled solutions. Maintain documentation of data sources, methodologies, assumptions, and reporting processes to support transparency, consistency, and knowledge sharing across the organization. Qualifications: Master's degree in Data Science, Analytics, Statistics, Computer Science, Artificial Intelligence, Business Analytics, Engineering, or a related quantitative field preferred. Bachelor's degree with exceptional relevant experience will also be considered. Approximately 1 to 3 years of experience in analytics, business intelligence, data science, or a related field. Relevant internships, co-ops, research projects, and graduate-level work may be considered toward experience requirements. Experience delivering analyses, dashboards, or data products that influence business decisions and are used by nontechnical stakeholders. Hands-on experience applying AI, machine learning, generative AI, or advanced analytics to practical business problems. Experience in pharmaceutical, biotechnology, healthcare, medical device, manufacturing, or another regulated industry is preferred. This role is based in Warren, New Jersey, with work arrangements, travel expectations, and onsite requirements established based on business needs and company policy. The above statements are intended to describe the general nature and level of the work being performed by colleagues assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Aquestive reserves the right to make changes to the job description whenever necessary. As part of Aquestive's employment process, final candidate will be required to complete a drug test and background check prior to employment commencing. Please Note: Aquestive is a drug-free workplace and has a drug free workplace policy in place. Aquestive provides equal employment opportunities to all colleagues and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This position has an expected base salary range of $100,000 - $130,000.
10/29/2026
Full time
Job Summary: The AI Data Analyst transforms business questions and complex data into trusted analyses, dashboards, predictive insights, and responsible AI-enabled solutions. This role combines analytics, reporting, visualization, and emerging AI technologies to improve operational efficiency and business performance. The ideal candidate is a recent Master's graduate or early-career professional who is passionate about data, technology, and solving business challenges in a growing biopharmaceutical company. Responsibilities: Partner with business leaders across functional areas to understand business objectives, identify opportunities for data-driven decision making, and translate business questions into actionable analytical solutions. Analyze large and complex datasets to identify trends, patterns, opportunities, and risks that support operational, commercial, financial, and strategic initiatives across the organization. Design, develop, and maintain dashboards, scorecards, reports, and visualizations using Power BI or similar business intelligence tools to provide meaningful insights to stakeholders at all levels of the organization. Collect, cleanse, validate, and integrate data from multiple internal and external sources to ensure accuracy, consistency, and reliability of reporting and analytics solutions. Utilize SQL, Python, and other analytical tools to perform ad hoc analyses, automate reporting processes, improve data accessibility, and support business performance monitoring. Support forecasting, trend analysis, scenario planning, and performance measurement initiatives by applying statistical and quantitative techniques to business data. Collaborate with Information Technology, Commercial, Market Access, Finance, Human Resources, Manufacturing, Quality, and other departments to support enterprise reporting and analytical initiatives. Assist in the evaluation, development, and implementation of artificial intelligence and automation solutions that improve efficiency, enhance decision making, and streamline business processes. Explore emerging technologies, advanced analytics methodologies, and AI tools to identify innovative opportunities that create measurable business value. Present analytical findings, recommendations, and business insights to technical and non-technical audiences through clear visualizations, executive summaries, and presentations. Participate in data governance, data quality, privacy, security, and compliance initiatives to ensure the integrity and responsible use of company information and AI-enabled solutions. Maintain documentation of data sources, methodologies, assumptions, and reporting processes to support transparency, consistency, and knowledge sharing across the organization. Qualifications: Master's degree in Data Science, Analytics, Statistics, Computer Science, Artificial Intelligence, Business Analytics, Engineering, or a related quantitative field preferred. Bachelor's degree with exceptional relevant experience will also be considered. Approximately 1 to 3 years of experience in analytics, business intelligence, data science, or a related field. Relevant internships, co-ops, research projects, and graduate-level work may be considered toward experience requirements. Experience delivering analyses, dashboards, or data products that influence business decisions and are used by nontechnical stakeholders. Hands-on experience applying AI, machine learning, generative AI, or advanced analytics to practical business problems. Experience in pharmaceutical, biotechnology, healthcare, medical device, manufacturing, or another regulated industry is preferred. This role is based in Warren, New Jersey, with work arrangements, travel expectations, and onsite requirements established based on business needs and company policy. The above statements are intended to describe the general nature and level of the work being performed by colleagues assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Aquestive reserves the right to make changes to the job description whenever necessary. As part of Aquestive's employment process, final candidate will be required to complete a drug test and background check prior to employment commencing. Please Note: Aquestive is a drug-free workplace and has a drug free workplace policy in place. Aquestive provides equal employment opportunities to all colleagues and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This position has an expected base salary range of $100,000 - $130,000.
Pay Range: $55.00hr - $60.00hr Job Overview: The SRE Support Lead will provide strategic oversight and technical leadership to offshore DevOps and SRE teams in a 24x7 follow-the-sun operational model. The role is responsible for ensuring system reliability, deployment velocity, platform availability, and operational excellence across cloud environments. Responsibilities: Lead offshore DevOps team supporting a 24x7 follow-the-sun operational model. Ensure system reliability, deployment velocity, and operational excellence. Provide hands-on leadership requiring both strategic oversight and technical depth. Lead and review key SRE metrics, manage on-call responsibilities, and exceed expectations of platform availability and incident response. Demonstrate strong understanding of end-to-end architecture with modern microservice-based architectures and pipelines. Lead teams in building, instrumenting, and observing highly scalable and resilient modern-based applications from code to backend systems. Utilize Golden signals and RED metrics as key indicators of system health and performance to support SRE and business partners. Augment onshore teams and lead offshore SRE teams to support current platforms and next-generation systems with Kubernetes. Exhibit strong leadership skills in estimating and maintaining large-scale systems deployed in a cloud environment showcasing deep understanding of cloud architecture and infrastructure. Apply experience in understanding complex GCP and AWS solutions. Manage, mentor, and grow a team of engineers with the ability to assess performance, set goals, and create development plans. Apply exceptional communication skills to effectively convey insights and ensure clear alignment with managers, team members, and stakeholders. Utilize asynchronous written communication to maintain ideal flow for deep and focused work. Take ownership of systems, understand their inner workings, and drive incremental progress toward future states. Qualifications: 5+ years of experience managing multiple teams cross-region with demonstrated project success. 5+ years of experience working with and leading offshore teams, fostering cohesion across time zones. 5+ years of experience supporting or managing handoff-based 24x7 operations across time zones using the Follow-the-Sun model. Accountability in ownership transitions including daily standups, runbooks, status reporting, and escalation protocols. 3+ years of experience creating and reporting on meaningful metrics such as deployment frequency, MTTR/MTTA, and SLO/SLI. Process-oriented thinking with the ability to document and continuously improve DevOps processes including incident management, change management, and runbooks. Strong collaboration and communication skills to distill complex technical concepts for leadership and non-engineering audiences. Willingness and ability to overlap with U.S. working hours as needed. Comfortable with asynchronous updates and a documentation-first culture. Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/29/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The SRE Support Lead will provide strategic oversight and technical leadership to offshore DevOps and SRE teams in a 24x7 follow-the-sun operational model. The role is responsible for ensuring system reliability, deployment velocity, platform availability, and operational excellence across cloud environments. Responsibilities: Lead offshore DevOps team supporting a 24x7 follow-the-sun operational model. Ensure system reliability, deployment velocity, and operational excellence. Provide hands-on leadership requiring both strategic oversight and technical depth. Lead and review key SRE metrics, manage on-call responsibilities, and exceed expectations of platform availability and incident response. Demonstrate strong understanding of end-to-end architecture with modern microservice-based architectures and pipelines. Lead teams in building, instrumenting, and observing highly scalable and resilient modern-based applications from code to backend systems. Utilize Golden signals and RED metrics as key indicators of system health and performance to support SRE and business partners. Augment onshore teams and lead offshore SRE teams to support current platforms and next-generation systems with Kubernetes. Exhibit strong leadership skills in estimating and maintaining large-scale systems deployed in a cloud environment showcasing deep understanding of cloud architecture and infrastructure. Apply experience in understanding complex GCP and AWS solutions. Manage, mentor, and grow a team of engineers with the ability to assess performance, set goals, and create development plans. Apply exceptional communication skills to effectively convey insights and ensure clear alignment with managers, team members, and stakeholders. Utilize asynchronous written communication to maintain ideal flow for deep and focused work. Take ownership of systems, understand their inner workings, and drive incremental progress toward future states. Qualifications: 5+ years of experience managing multiple teams cross-region with demonstrated project success. 5+ years of experience working with and leading offshore teams, fostering cohesion across time zones. 5+ years of experience supporting or managing handoff-based 24x7 operations across time zones using the Follow-the-Sun model. Accountability in ownership transitions including daily standups, runbooks, status reporting, and escalation protocols. 3+ years of experience creating and reporting on meaningful metrics such as deployment frequency, MTTR/MTTA, and SLO/SLI. Process-oriented thinking with the ability to document and continuously improve DevOps processes including incident management, change management, and runbooks. Strong collaboration and communication skills to distill complex technical concepts for leadership and non-engineering audiences. Willingness and ability to overlap with U.S. working hours as needed. Comfortable with asynchronous updates and a documentation-first culture. Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.