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CalmHR Inc, a Cambridge-based HR and benefits consulting firm, is seeking a Quality Assurance Assistant to support accurate, compliant delivery of HR, payroll, and benefits services for our clients. In this role, you will execute test plans, validate HRIS and payroll configurations, audit client and employee data, and document defects and issues. You will partner closely with HR consultants to support user acceptance testing, standardize QA procedures, and improve workflows. This position is ideal for detail-oriented professionals eager to deepen expertise in HR technology and operations within a collaborative, client-focused environment. Responsibilities Execute test plans to validate HR, payroll, and benefits system updates and configurations Perform data audits and reconciliations to ensure accuracy and compliance in client records Document defects, track issues, and collaborate with consultants and vendors on resolutions Support user acceptance testing and gather feedback from internal HR consultants Maintain test scripts, checklists, and QA documentation for recurring client processes Review reports, imports, and exports for formatting, logic, and data integrity Assist with onboarding new clients by validating initial data loads and system settings Monitor recurring processes (enrollments, payroll runs, file feeds) for errors or anomalies Help standardize QA procedures and recommend improvements to workflows Prepare clear QA summaries and communicate risks and findings to project leads Required Skills Quality assurance testing Test case creation and execution Defect tracking and documentation Data analysis and reconciliation HRIS or payroll system experience Benefits administration systems familiarity Excel and spreadsheet analysis Report validation and auditing Basic SQL or data query skills Written and verbal communication

Job Description Job Description Position Summary The AV Technician Level 2 is responsible for installation and field integration of commercial audio/visual systems including speakers, amplifiers, displays, racks, and control equipment. This role works independently on standard installations and supports larger team project deployments. Core Responsibilities Install speakers, amplifiers, DSPs, and AV control hardware Install and mount displays and projectors Build and dress equipment racks with proper cable management Run and terminate speaker wire, Cat6, HDMI, control cable Terminate and test structured cabling Install digital signage players and control processors Assist with system commissioning and signal testing Technical Skills Required Ability to build clean, professional rack systems Understanding of balanced vs unbalanced audio Familiarity with DSP signal flow (QSC, Biamp, etc.) Basic networking knowledge for AV over IP systems Ability to troubleshoot signal flow issues Experience with commercial AV systems preferred Field Expectations Work independently on smaller AV projects Follow wiring diagrams and system schematics Maintain clean cable management standards Ensure systems are fully tested before handoff Provide basic end-user training when required Qualifications 2-4 years experience in commercial AV installation Strong understanding of signal flow fundamentals Experience mounting displays and installing ceiling speakers Comfortable using lifts and power tools Clean driving record Company Description We've been in business for more than two decades and are vetted through the Department of Criminal Justice Services. Our team is always training with the latest technology and has installed more than 50,000 cameras across the country. Our clients include Onelife Fitness, McDonald's, Subway, Red Roof, Hilton, and more! When you work with us, you get a team that cares about your needs and a security solution that provides safety and peace of mind without all the frustration. Company Description We've been in business for more than two decades and are vetted through the Department of Criminal Justice Services. Our team is always training with the latest technology and has installed more than 50,000 cameras across the country. Our clients include Onelife Fitness, McDonald's, Subway, Red Roof, Hilton, and more! When you work with us, you get a team that cares about your needs and a security solution that provides safety and peace of mind without all the frustration.

Pay Range: $31.00hr - $36.00hr Job Overview: Our client is seeking an experienced AV/VC Support Lead to own the delivery, reliability, and continuous improvement of Unified Communications (UC) and conference room AV services. In this role, the candidate will lead a team of AV support specialists, set support standards, manage escalations, and partner with IT, facilities, and vendors to deliver seamless meeting experiences across all AV spaces. The successful candidate will act as both a hands-on technical expert and a people leader. Key Responsibilities: Lead, coach, and mentor AV support specialists; assign work, set priorities, and manage schedules and on-call coverage. Serve as the escalation point (Tier 2/3) for complex AV, UC, and conference room issues. Define and maintain support processes, SOPs, runbooks, and knowledge base articles. Track and report on KPIs and SLAs (ticket volume, resolution time, room uptime, user satisfaction) and drive improvements. Own support strategy for Microsoft Teams, Webex, and Cisco video conferencing platforms. Lead troubleshooting of complex meeting issues and conduct root cause analysis for recurring problems. Coordinate platform updates, new feature rollouts, and user communications. Oversee installation, configuration, and maintenance of AV equipment across all AV spaces, including Cisco video endpoints and Poly phones. Define room standards, designs, and build specifications for new and refreshed spaces. Plan and run proactive room health checks, monitoring, and preventive maintenance programs for AV and network equipment. Plan and lead IT AV support for executive meetings, town halls, and large events. Ensure staffing, equipment, and contingency plans are in place for high-visibility sessions. Manage relationships with AV integrators, OEMs, and service providers, including SLAs, escalations, and contract renewals. Lead AV projects from requirements through delivery, including scope, timelines, budget, and testing. Support budget planning and lifecycle/refresh forecasting for AV equipment. Ensure accurate records of AV inventory, configurations, warranties, and maintenance history. Ensure adherence to IT security, compliance, and change management standards. Review and approve documentation, incident reports, and post-event reviews. Required Qualifications: 15+ years of experience in AV/UC support, including 6+ years in a lead, supervisory, or senior role. Strong expertise in Microsoft Teams, Webex, and Cisco video conferencing environments. Hands-on experience with conference room AV design, installation, and troubleshooting, including displays, DSPs, codecs, cameras, microphones, and control systems. Familiarity with Poly phones and room integrations. Solid understanding of networking fundamentals (LAN/WAN, VLANs, QoS, PoE) as they relate to AV and UC. Experience managing vendors, projects, and service-level agreements. Strong verbal and written communication skills, leadership, and stakeholder management abilities. Preferred Qualifications: Certifications such as CTS, Cisco (CCNA/CCNP Collaboration), or Microsoft Teams certifications. Experience with ITSM tools (e.g., ServiceNow) and room monitoring/management platforms. Experience supporting global or multi-site environments. Background in budgeting and lifecycle planning. Success Measures: Improved room uptime and faster incident resolution. Higher user satisfaction for meetings and events. Consistent standards across all AV spaces. Accurate inventory and a well-documented support model. A skilled, engaged, and well-covered support team. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description You will join a dynamic team working at the cutting edge of the GenAI revolution by applying AI to AI. You will work on building agents, tools, and models to simplify and accelerate customer adoption of Neuron, the software stack supporting Amazon's Machine Learning silicon: Trainium. Partnering with external and internal customers, you will identify key obstacles and opportunities to accelerate their migration to AWS's ML silicon. You will be a key contributor driving impact by building AI agents and tools that simplify Amazon Neuron adoption, which is critical to Amazon's Generative AI business. Key job responsibilities This role requires collaborating with other Neuron Software teams, Science, AWS AI Services, external partners and customers with a potential high impact on Amazon's top and bottom line. As a member of the team applying Generative AI to accelerate Neuron adoption, you will play a key role in shaping this space with the following technical responsibilities: Research implementations that deliver the best possible experiences for customers. Deliver on goals to improve the time and effort it takes to port and optimize Machine Learning workloads on Neuron. Build and operate agentic evaluation frameworks, monitoring, and feedback loops that ensure the correctness, reliability, and continuous improvement of AI agents Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security. Build high-quality, highly available, always-on products. Potentially contribute intellectual property through patents About the team We pursue the ambitious goal of leveraging and expanding Generative AI technologies to help customers benefit from the scale and price/performance equation offered by Amazon Machine Learning hardware. The creation of the team in NYC is key to Annapurna Labs' location strategy, with the goal of creating an additional hub attracting top talent with varied backgrounds to work on challenging problems, using and building state-of-the-art tooling. About Amazon Annapurna Labs: Amazon Annapurna Labs team (our organization within AWS UC) is responsible for building innovation in silicon and software for our Amazon customers. We are at the forefront of innovation by combining cloud scale with the world's most talented engineers. Our team covers multiple disciplines including silicon engineering, hardware design, software and operations. Because of our team's breadth of talent, we have been able to improve AWS cloud infrastructure in high-performance machine learning with Neuron, Inferentia and Trainium ML chips, in networking and security with products such as Nitro, Enhanced Network Adapter (ENA), and Elastic Fabric Adapter (EFA), and in computing with Graviton and F1 EC2 instances. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language - 3+ years of relevant, broad engineering experience. - Computer Science core: object-oriented design, data structures, and performance analysis with at least 2 programming languages. - Hands-on technical experience working in the Generative AI space - Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. - Experience in one or more of the following areas: ML compilers, production coding agents, GenAI model architecture, model training, neural network optimization, or alternatively applied math. - Passion for customer experience and usability, including successful delivery of customer self-service tools and automated management/optimization of services, and a strong services orientation PREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent - Bachelor's or Master's degree in computer science or equivalent - 2+ years in machine learning or other computational modeling environments with an emphasis on hosting, building or optimizing models for diverse hardware platforms - Proven track record in building AI agents that automate ML workload optimization, ML compiler tuning, distributed inference and training, or ML kernel authoring and optimization - Experience working with open-source software communities in the optimization space or related areas - Domain-level knowledge of AWS services - Knowledge of the state-of-the-art technology used in the Machine Learning space and its mathematical underpinning Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, NY, New York - 158 800.00 USD annually

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Description: Position: Manager of Virtual Services Pay Range: $81,000 to $86,000 annually FLSA Classification: Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. in California for 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. Recognized by the America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Paid Holidays Paid Time-Off Loan discounts And more! What You'll Do: The Manager of Virtual Services leads Foothill's remote member service channel of the virtual branch. The Manager directly supervises the virtual branch team and is partners with the Contact Center Supervisor to aid the performance of the contact center. The virtual branch operates as a full-service branch, serving members by phone, secure messaging, and digital channels, and is held to the same sales, service, lending, and compliance standards as Foothill's physical branches. The Manager builds a consultative, relationship-focused culture across both teams, manages staffing and service levels, drives growth in memberships, deposits, loans, and digital adoption, and ensures every remote interaction is accurate, secure, and compliant. The Manager partners with the Director of Retail Delivery, the Contact Center Supervisor, Branch Managers, Lending, Digital Banking, IT, Marketing, and Business Development to deliver a consistent member experience across all channels. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Recruit, interview, hire, onboard, and train team members in partnership with Human Resources Make hiring decisions for virtual branch positions and partner with the contact center supervisor to make hiring recommendations for the Contact Center staff Set goals, conduct performance evaluations, and administer scorecards and incentiveresults for direct reports Manage recognition, coaching, and corrective action, and review the Contact Center Supervisor's evaluations and corrective actions for contact center staff Partner with the Director of Virtual Solutions and Branch Support to coach and develop the Contact Center Supervisor in leadership, coaching, and performance management, and build leadership bench strength across both teams Observe live and recorded member interactions and provide timely, specific coaching using the Situation-Behavior-Impact (SBI) feedback model Lead team meetings and huddles to communicate goals, promotions, campaigns, product policy, and procedure changes Foster an engaged, accountable team culture that reflects Foothill's core values and service standards Partner with the Contact Center Supervisor to oversee contact center performance, including service level, average speed of answer, abandonment rate, first contact resolution, handle time, quality scores, and member satisfaction Oversee call volume forecasting, scheduling, and real-time queue management with the Contact Center Supervisor, staffing to member demand while controlling overtime and ensure compliance with California meal and rest period requirements Establish and maintain the quality assurance program, including call monitoring standards scoring, calibration, and follow-up coaching Ensure calls, callbacks, voicemails, and secure messages are handled promptly and that escalated member concerns and complaints are resolved and documented Maintain contact center procedures, call guides, and knowledge resources, and partner with IT and vendors on ZOOM, IVR, call routing, and call recording Lead the virtual branch as a full-service branch, delivering account opening, lending, and member service through phone, video, chat, secure messaging, and online and mobile banking Achieve virtual branch goals for new memberships, deposit growth, loan production, and cross-selling and track progress and take action when results fall short Oversee the remote and digital account opening pipeline, ensuring applications are worked promptly, incomplete or abandoned applications are followed up, and new accounts are funded and onboarded Oversee loan applications taken remotely through Loan Originations Systems and remote loan closings, ensuring loan files meet quality control standards and comply with loan policies and procedures Ensure remote identity verification, Customer Identification Program (CIP), and fraud prevention procedures are followed for every non-face-to-face interaction Promote digital adoption by ensuring staff educate members on online and mobile banking, e-statements, card controls, and self-service tools Partner with Digital Banking, Marketing, and Business Development on campaigns, outbound outreach, and new member onboarding programs Monitor and report service, sales, quality, productivity, and staffing results for both teams to the Director or Virtual Solutions and Branch Support Analyze call drivers, member feedback, and trends to recommend process improvements, self-service options, and technology enhancements Participate in budget development for the contact center and virtual branch Participate in the evaluation, implementation, and testing of new systems, vendors, and products that affect remote channels Ensure both teams comply with Credit Union policies and procedures and applicable laws and regulations and support audits and exams to resolve findings promptly Ensure member authentication procedures are followed to protect against account takeover, social engineering, and elder financial abuse, and that suspected fraud is escalated promptly Ensure member disputes, complaints, required disclosures, and call recordings are handled and retained in accordance with policy and regulation Maintain business continuity plans for the contact center and virtual branch, including call rerouting and remote work procedures Requirements: Experience/Education Requirements: Bachelor's degree in business, finance, or a related field preferred, or an equivalent combination of education and experience A minimum of five (5) years in credit union or member service operations in a financial institution, including at least three (3) years in a supervisory or management role. Consumer Lending and account opening experience is required. Experience with contact center, digital, and/or remote banking delivery (digital account opening) preferred. Experience in Symitar preferred. NMLS registration required. Desirable certifications in the following areas: Certified IRA Specialist BSA/AML certification Required Knowledge: Demonstrated success leading teams to meet or exceed sales, service, and productivity goals Thorough knowledge of Credit Union products, services, and policies Strong knowledge of operations and metrics, including forecasting, scheduling, service level management, and quality assurance Virtual and digital banking delivery, including remote account opening, identity verification, and electronic signatures Strong working knowledge of consumer lending, account opening, and member onboarding Consultative sales, coaching techniques (including SBI feedback), and performance management Experience using ZOOM or other contact center software solutions, IVR, call recording, and workforce management tools Solid knowledge of California wage and hour requirements, including meal and rest periods, as they apply to scheduling and timekeeping Must have an exceptional understanding of bank/credit union regulations and statutes Other Skills and Abilities: Excellent verbal and written communication, customer service, and interpersonal skills Proven ability to lead, coach, motivate, and hold teams accountable, including leading through a supervisor Strong analytical skills, with the ability to use data and reports to manage performance and staffing Ability to manage multiple priorities in a fast-paced, real-time service environment Ability to identify member opportunities for financial improvement, communicate recommendations . click apply for full job details

ABOUT US Channing House is a leading not-for-profit Life Plan Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide a sustainable, innovative community that promotes this lifestyle, while embracing respect and dignity for all who live and work here. Our team of 200 staff members, from Front-Line to Leadership, drive the mission of Channing House, providing services to the 265 highly engaged residents who call Channing House their home. POSITION SUMMARY The Life Enrichment Supervisor works is primarily responsible for the planning, coordination, and implementation of activity programs to meet the activity plan goals that are integrated with the individual interdisciplinary resident care plan. Under the guidance of the Wellness Program Manager, the Life Enrichment Supervisor provides psychosocial support to residents and monitors their comfort, concerns and needs. The Life Enrichment Supervisor will exemplify our Core Values: Do the right thing; Be a team player; Focus on quality; Adapt to change. Together with the entire team at Channing House, your role contributes to promoting a healthy and vibrant home for our residents. KEY RESPONSIBILITIES This position will be responsible for, but not limited to the following essential duties and responsibilities: Life Enrichment Responsibilities- 40% of job duties Attend daily stand-up meetings to share relevant updates and communicate information to the Life Enrichment team. Participate in monthly Events Committee meetings.Participate in monthly Buddy Volunteer preparation meetings.Assist with trip and outing planning, including coordinating charter bus reservations and other transportation needs.Assist in developing and maintaining activity calendars for each level of care.Lead and coordinate large-scale holiday events, cultural celebrations, and dementia awareness initiatives that promote resident engagement, inclusivity, and community connection. Ensure programming reflects the evolving cultural backgrounds, traditions, and interests of residents, adapting events and celebrations to meet the changing diversity and needs of the community. Develop the overall activity plan of care for residents.Obtain information from medical records, nursing staff, family members and resident's themselves to assess resident's capabilities, needs and interests.Update activity displays with up-to-date and accurate information to communicate the current programs and services. Promotes residents attendance at events. Encourages residents to develop leisure activities.Implement events and activities - including crafts, games, music, art, lectures, educational classes, exercise classes, tours and other outings that are designed to meet residents' needs and interests. Instruct residents in activities and techniques, such as sports, dance, music, art or relaxation methods, designed to meet their specific physical or psychological needs.Conduct activity programs with enthusiasm, encouraging and prompting resident to actively participate.Observe residents during activities and accommodates their needs through responding appropriately to their verbal and nonverbal expressions of needs.Plan, organize, direct and participate in treatment programs and activities to facilitate resident's rehabilitation and help them integrate into the community.Assist in coordinating not only LC programs but joint programming between LC residents and buddies or IL residents.Participate in and support community-wide dementia care initiatives, including facilitating staff in-services, assisting with the development and updating of residents' life stories, and collaborating with department managers to promote coordinated, person-centered memory care programming across the community.Assist residents at mealtime in activity room which may include distributing meal trays, pouring beverages.Participate in the investigation of theft & loss reports and complaints to identify resident concerns.Maintain ancillary appointments; hair. May provide support for other appointments as neededMeet the needs of residents who are grieving. Documentation and Coordination of Life Enrichment Program - 35% of job duties Document activity attendance consistently.Complete activity assessment form on admission and quarterly thereafter.Maintain an active list of volunteers, entertainers and special speakers.Purchase necessary activity supplies within the allowed monthly budget. Prepare and submit reports and charts to team to reflect resident's reactions and evidence of progress or regression.Attend meetings, as requested such as quarterly, safety, buddy volunteer, health services presentation and specific in-services. Review care plans and write progress notes of the resident's response to the Life Enrichment Program.Evaluate clothing needs of residents in Skilled Nursing Facilities (SNF) and Assisted Living units and encourage family members to purchase items as needed.Make arrangements for obtaining needed adaptive equipment, clothing, personal items etc.Stay up to date with program trends- network and arrange site visits to stay up to date with best practices and Attend conferences as appropriate to improve program.Be familiar or willingness to learn CDPH and DSS activity regulations Leadership - 25% of job duties: Develop and oversee the weekly staff schedule, lead daily staff huddles to communicate priorities and operational updates.Promote actions by staff that maintain or enhance each resident's dignity in full recognition of individuality.Facilitate a culture that promotes getting to know residents, in order to provide person centered care.Provide supervisory guidance and accountability to non-supervisory employees in the Life Enrichment Department.Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; providing feedback and addressing suggestions; addressing complaints and resolving problems. Upholding Company Standards: Consistent commitment to: Establish and maintain effective team relationships with fellow staff; apply effective communication and listening skillsDemonstrate professionalism in all interactions with all residents, colleagues, clients, vendors, and members of the publicProvide a supportive and caring environment to meet the needs of residents as individuals and as members of a shared communityAdhere to all company policies, procedures, safety, and compliance practices, and business ethics codes JOB REQUIREMENTS / QUALIFICATIONS To perform this job successfully, a person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Years of Related Professional Experience: 2 years of related work experience. Educational/Position Requirements: High School diploma, GED or equivalent experience preferred.AA, BA or BS degree. Specialty in Recreational Therapy, Psychology, and/or Hospitality preferred.Public speaking experience required Computer/Software/Technical Applications: Ability to use a computer.Proficiency in Microsoft SuiteApple iOS and Android mobile phone supportCommon local and network printer vendors (HP, Xerox, Ricoh)Finance, scheduling, MHR, Safety and other software used in a CCR FacilityAccounting, Database, Internet, Spreadsheet, Email software. Languages: Ability to speak and comprehend English the primary language used in the workplace; ability to speak and/or comprehend other languages utilized by clients is a plus. Required Licenses/ Certifications/ Background: Complete Activity Professionals Certificate. Renew as needed. Complete annual CEU's. Travel Required: Skills: Speaking - Talking to others to convey information effectively.Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Service Orientation - Actively looking for ways to help people.Customer Service - Manages difficult or emotional situations involving residents, resident families, and/or staff; responds promptly to needs of residents, resident families, and/or staff; responds to requests for service and assistance.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Time Management - Managing one's own time and the time of others.Professionalism - Presents self in a highly professional manner to others and communicate with co-workers and other departments with professionalism and respect. Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, residents, and resident families.Quality Management - Looks for ways to improve and promote quality.Safety and Security - Observes and ensures staff compliance with safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.Active Learning . click apply for full job details

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role in North Carolina is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,

Description: Morgan 6 (M6) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA-certified HUBZone company headquartered in Charleston, South Carolina. We deliver expert talent with high-demand, low-density skill sets to support critical U.S. Government missions in areas such as special operations, intelligence, cybersecurity, agile development, and IT support. Most importantly, we are - and we support - Warriors First. M6 Core Values - HEROIC Honor - Act with integrity and truthfulness. Excellence - Strive for quality in all we do. Resourcefulness - Innovate and embrace change. One Team - Stand together and treat each other with respect. Iron Sharpens Iron - Encourage personal and professional growth. Castle Defense - Protect the resources entrusted to us. The Signals Intelligence (SIGINT) Analyst , Mid-Level will apply specialized experience and knowledge to develop reports, intelligence products, and analytic assessments to provide Special Operations Command Central (SOCCENT) the actionable intelligence and context that they need to drive their mission. MEANINGFUL WORK AND PERSONAL IMPACT As a Signals Analyst, Mid-Level, you will support SOCCENT in the execution of SIGINT analysis and reporting. You will draft reports, provide quality control checks and disseminate SIGINT information via appropriate serialized reporting vehicles. This encompasses tasks such as data collection, analysis, coordination, and reporting, along with adaptive planning to address knowledge and capability (or training) gaps. Furthermore, you will help the staff integrate, synchronize, and prioritize SIGINT missions, operations, activities, and actions to ensure they comply with DoW guidance while maintaining a strong focus on achieving operational objectives. JOB DUTIES (INCLUDE BUT ARE NOT LIMITED TO): Apply experience with the characterization of complex target networks, use SIGINT database repositories and analytic tools to interpret meaning and synthesize multiple datasets to answer established intelligence requirements Leverage experience with direction finding, geo-location equipment, and SIGINT Geolocation Analysis (SGA) to produce data in support of various intelligence reports Fusing SIGINT data with various intelligence disciplines for analytical reports Coordinate with collection managers and other analysts to recommend the need for new analytic methods, technologies, and collection strategies Requirements: 4 years: General years of Area of Responsibility (AOR) or Special Operations Forces (SOF) experience 3 years: Specific years of experience either in AOR or specialized skills Excellent written and verbal communication skills and experience preparing and presenting intelligence briefings to senior leaders Demonstrated complex problem-solving knowledge and experience using relevant structured signals analytic techniques Completion of Military Service SIGINT Analysis Basic Course or IC equivalent Knowledge of USCENTCOM and DIA product lines SIGINT experience focused on the USCENTCOM AOR Deployment experience in the USCENTCOM AOR WHAT YOU'LL NEED TO SUCCEED Clearance: Current DoW TS/SCI with CI/POLY Clearance is required Experience: 8+ years intelligence SIGINT experience, TGRAM and/or EGRAM reporting experience, SIGINT analytic tradecraft, NSA SIGINT tools and methodology Education: Bachelor's in field related to International Relations, Homeland Security, Intelligence Studies, Cybersecurity, Information Technology Certifications: Experience in National Intelligence Reporting Role requirements: 5 days per week onsite Shift work and weekends may be required during crisis or heightened AOR tensions Equal Opportunity Employer M6 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Competitive Compensation & Benefits Compensation varies based on factors such as location, experience, and skill set. For positions based in California, Colorado, D.C., Maryland, New York, or Washington, the salary range is $75,000 - $98,000 (if annualized). Our comprehensive benefits package includes health insurance (medical, dental, vision), voluntary short and long-term disability, voluntary additional life, Sect. 125 dependent care, Health Savings Account (HSA), 401(k) retirement plan with company match, paid time off (PTO), and professional development opportunities. Drug Free Workplace: M6 is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Reasonable Accommodations As an Equal Opportunity Employer, M6 is committed to providing reasonable accommodation to applicants with disabilities. If you are interested in applying for employment with M6 and need assistance or accommodation to use our website, please contact us by phone . Provide your contact information and describe the nature of your accessibility issue. We will only respond to inquiries related to accommodation requests. Compensation details: 0 Yearly Salary PIf18d3b6-

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT & PLM Systems Administrator is a dual-focused role that combines technical administration of the organization's Product Lifecycle Management (PLM) system, Infor Optiva, with hands-on support for the day-to-day operations of the broader IT team. On the PLM side, this role ensures the system operates as designed, supports the resolution of defects, and performs administrative corrections that fall outside the standard change-management workflow, partnering with stakeholders across Research & Development, Regulatory & Quality, Packaging, and Procurement & Supply Chain. On the IT side, this role provides project coordination and administrative support for IT initiatives and new system implementations-driving planning, scheduling, tracking, and stakeholder communication to keep work moving-while offering day-to-day support for the incoming IT work queue as a secondary responsibility. This role requires hands-on system administration experience, strong organizational and project coordination skills, and the ability to balance ownership of the PLM platform with the coordination needed to keep IT initiatives on track. Success means both a stable, well-run PLM system and IT projects that are clearly planned, tracked, and progressing-while staying current on the Optiva product roadmap to ensure JPMS takes advantage of new opportunities as they become available. This role is hybrid and work out of either our Santa Monica or Santa Clarita offices 3 times a week. What You will Do : PLM System Administration (Infor Optiva): Ensure the PLM (Infor Optiva) system operates as designed, monitoring system health, performance, and availability across all supported functions. Support the identification, triage, and resolution of bugs and system defects, partnering with Infor, internal IT, and vendors as needed to drive issues to resolution. Correct administrative and data issues that can be adjusted without initiating the full change-management workflow, while maintaining data integrity and governance. Serve as the primary point of contact for PLM stakeholders across R&D/Product Development, Regulatory & Quality, Packaging, and Procurement & Supply Chain, translating their needs into system configurations and solutions. Partner with Product Development and the change board process to capture the elements required to launch workflows in PLM, guiding stakeholders through submitting their items or setup for their own portions and coordinating review. Perform Excel-based data uploads to initiate PLM workflows as needed. Administer system configuration, user access, roles, and security within Optiva in accordance with company policies. Maintain and support integrations between Optiva and connected systems (e.g., ERP/D365 F&SCM), ensuring reliable data flow across the product lifecycle. Stay educated on the Optiva product roadmap and upcoming developments, evaluating new features and recommending enhancements that create value for the business. Support testing, validation, and deployment of system updates, patches, and enhancements, and document configurations, procedures, and known issues. IT Project Coordination & Administration: Provide project coordination and administrative support for IT initiatives and new system implementations, including planning, scheduling, tracking tasks and milestones, and maintaining project documentation. Coordinate across IT team members, business stakeholders, and vendors to keep project deliverables, dependencies, and timelines on track. Maintain project status reporting and communications, surfacing risks, blockers, and progress to leadership to support informed decision-making. Facilitate project meetings, capture action items and decisions, and follow up to drive timely completion. Help establish and maintain consistent project intake, prioritization, and documentation practices across the IT team. Support day-to-day IT operations by monitoring incoming work and helping route or escalate high-priority requests as needed-a secondary responsibility alongside project coordination. Requirements: Required Qualifications: Skills: Demonstrated experience administering and supporting the Infor Optiva project lifecycle management system in a complex, cross-functional environment. Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve system defects and data issues. Strong project coordination and organizational skills, with the ability to plan, track, and drive multiple IT initiatives and deliverables to completion. Experience coordinating projects and maintaining schedules, documentation, and status reporting across stakeholders. Strong analytical skills with experience interpreting quantitative and qualitative data to inform decisions and recommendations. Strong understanding of ERP systems and end-to-end business process flows. Excellent written and verbal communication skills, capable of translating technical concepts for non-technical audiences. Highly organized, detail-oriented, and effective at managing multiple priorities in a fast-paced environment. Ability to partner effectively with stakeholders across multiple departments and with external vendors. Education: High school diploma or GED required Experience: 4+ years of experience administering or supporting enterprise business systems and/or coordinating IT support operations required with at least two (2) years supporting the Infor Optiva PLM system Preferred Qualifications: Skills: Familiarity with project management tools or methodologies (e.g., Smartsheet, Microsoft Project, Azure DevOps) Experience with NinjaOne, ServiceNow, or a comparable ITSM/ticketing platform Experience with D365 F&SCM or ERP-PLM integrations Experience providing administrative or project coordination support for system implementations Experience with ticketing software, for example Azure DevOps/Jira SQL and/or report-building experience Education: Bachelor's degree in Information Technology, Business Administration, or a related field preferred Experience: Experience supporting PLM in a consumer-packaged goods (CPG), cosmetics, or manufacturing environment strongly preferred Knowledge of formula/recipe management and CPG/beauty regulatory requirements (e.g., INCI, SDS) strongly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Office and warehouse environments Competitive Compensation: The expected base salary range for this position is $100,000 to $110,000. The exact base salary is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 100000.00 - $ 110000.00 Compensation details: 00 Yearly Salary PIe6ef03ebd6d4-0211

Position Summary The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice. Position Duties Customer Service & Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications. Relationship Building & Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams. Collaboration & Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves. Training Travel: Attend 6-9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed. Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel. On-Call Support: Participate in weekend/holiday on-call rotation ( every 5 weeks), requiring local phone availability and potential national travel for instrument support. Documentation & Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements. Scheduling & Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties. Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle. Asset & Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy. Professional Development & Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience. Strategic & Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. Must have and maintain a valid driver's license in state of residence. Preferred Education, Training and Experience Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. Experience in a field service role preferred. Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Detail orientation to complete tasks without errors and produce high-quality work. Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Effective verbal, written and presentation skills. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Working Conditions and Travel Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs. Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products. Domestic travel: required up to 90% of the time Typical Regional travel (non-overnight): 50% Monday through Friday Weekend/Holiday rotational travel: up to 15% of the time The estimated wage range for this field based role is between $32.10 and $48.20 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,