Overview The Assistant Manager Virtual Branch supports the success of GreenState's Virtual Branch by overseeing daily operations, developing staff, and ensuring outstanding service delivery across digital and phone channels. This role provides next-level support for escalated member interactions, drives sales performance, and fosters a culture that aligns with GreenState's mission, vision, core values, and Member Experience Standards. GreenState Culture: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Hours: M-F 8-5:30 2-3 Saturdays a month from 8:30-12:30 Salary range position is $71.944.86 - $84,112.08 with a monthly incentive opportunity and a progressive benefits package. Responsibilities Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Lead, coach, and mentor direct reports and other team members to maximize performance and member experience.Conduct regular coaching sessions, performance reviews and 1-on-1s, identify training needs, and develop individualized improvement plans for members of the team.Oversees training and development by assisting in onboarding and training new hires, providing ongoing training and updates to the team, and ensuring staff remain consistent in adhering to policies, procedures, and service standards.Promotes staff growth and professional development through individual coaching, group training, and succession planning.Oversee daily operations of the sales function within the virtual branch, ensuring optimal staffing, scheduling, and workflow management.Provides guidance and support for escalated or complex member interactions, acting as a resource and mentor for staff. This includes addressing member escalations in a timely manner.Analyze member feedback to continuously improve processes and service delivery.Ensure proper use of CRM software to accurately document sales activities, member communication, and monitor reporting.Performs quality control activities for the team to ensure that team calls and member-facing interactions consistently align with ethical standards and established guidelines.Meets attendance standards to perform job functions including to provide team oversite, coordination of work, and ongoing feedback, and necessary production backup.Leads and or participates in projects and other duties as assigned. Qualifications Minimum of four (4) years of financial institution experience with knowledge of all GreenState accounts and products, or other related communication center and/or financial institution background. Must have one (1) to two (2) years supervisory experience. Proven sales experience with consistent achievement or surpassing targets. Strong knowledge of retail banking products and services, particularly in digital and phone-based channels. Familiarity with Salesforce, loan and deposit core systems, and call center phone systems. Proficiency in Microsoft Office applications. Excellent verbal and written communication skills with the ability to deliver constructive feedback, resolve conflict, and foster collaboration. Skilled in performance management, coaching, and mentoring. Capable of delivering feedback constructively and conducting performance reviews. Regular and punctual attendance required. Must be bondable and registered under the S.A.F.E. Act. Compensation details: .08 Yearly Salary PI8201aaedc5-
11/05/2026
Full time
Overview The Assistant Manager Virtual Branch supports the success of GreenState's Virtual Branch by overseeing daily operations, developing staff, and ensuring outstanding service delivery across digital and phone channels. This role provides next-level support for escalated member interactions, drives sales performance, and fosters a culture that aligns with GreenState's mission, vision, core values, and Member Experience Standards. GreenState Culture: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Hours: M-F 8-5:30 2-3 Saturdays a month from 8:30-12:30 Salary range position is $71.944.86 - $84,112.08 with a monthly incentive opportunity and a progressive benefits package. Responsibilities Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Lead, coach, and mentor direct reports and other team members to maximize performance and member experience.Conduct regular coaching sessions, performance reviews and 1-on-1s, identify training needs, and develop individualized improvement plans for members of the team.Oversees training and development by assisting in onboarding and training new hires, providing ongoing training and updates to the team, and ensuring staff remain consistent in adhering to policies, procedures, and service standards.Promotes staff growth and professional development through individual coaching, group training, and succession planning.Oversee daily operations of the sales function within the virtual branch, ensuring optimal staffing, scheduling, and workflow management.Provides guidance and support for escalated or complex member interactions, acting as a resource and mentor for staff. This includes addressing member escalations in a timely manner.Analyze member feedback to continuously improve processes and service delivery.Ensure proper use of CRM software to accurately document sales activities, member communication, and monitor reporting.Performs quality control activities for the team to ensure that team calls and member-facing interactions consistently align with ethical standards and established guidelines.Meets attendance standards to perform job functions including to provide team oversite, coordination of work, and ongoing feedback, and necessary production backup.Leads and or participates in projects and other duties as assigned. Qualifications Minimum of four (4) years of financial institution experience with knowledge of all GreenState accounts and products, or other related communication center and/or financial institution background. Must have one (1) to two (2) years supervisory experience. Proven sales experience with consistent achievement or surpassing targets. Strong knowledge of retail banking products and services, particularly in digital and phone-based channels. Familiarity with Salesforce, loan and deposit core systems, and call center phone systems. Proficiency in Microsoft Office applications. Excellent verbal and written communication skills with the ability to deliver constructive feedback, resolve conflict, and foster collaboration. Skilled in performance management, coaching, and mentoring. Capable of delivering feedback constructively and conducting performance reviews. Regular and punctual attendance required. Must be bondable and registered under the S.A.F.E. Act. Compensation details: .08 Yearly Salary PI8201aaedc5-
Overview The Commercial Loan Assistant will have extensive contact with external and internal members in the commercial services lending and deposit gathering functions. This position assists the lending staff with support services in the delivery of high-quality commercial products and services. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $26.02 -$30.42/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Plays a vital role in participating in community service organizations and/or credit union sponsored events, on an annual basis. Adheres to all state, federal and credit union regulations, policies and guidelines. Works under the direct supervision of the AVP/Commercial Operations to assist members and staff in the support of the Commercial Services department. Answers phones; provides work area coverage when Commercial Officer or Commercial Loan Associate is unavailable. Prepares correspondence as necessary or directed. Processes loan payments, deposit requests, account transfer requests. Processes line of credit advance requests. Provides account and product information. Assists with exception tracking and updating the file documentation database. Works to correct technical exceptions as quickly as possible. Corresponds with borrowers, realtors, attorneys, abstractors, insurance companies, etc. Prepares all loan documents associated with existing new commercial loans. Prepares and coordinates loan closings (loan documentation, Episys entries, checks, file copies, GL wash account, Excel spreadsheets, communication with member and loan officer) Verifies homeowners insurance and flood insurance if applicable (personal and association) and requests mortgagee clause change prior to closing. Sets up new members on Q2 for online banking and maintains existing accounts, including ACH functionality. Qualifications High school diploma or equivalent ("GED"). Two to four years in a similar or related experience preferred. Must be bondable. Ability to coordinate and prioritize assignments and organize work efficiently for timely completion. Strong time management skills required to manage multiple assignments on time. Ability to develop and maintain effective working relationships with co-workers. Interpersonal skills to represent the credit union in a positive way during member contact. Excellent figure aptitude, with accuracy and attention to detail required. Knowledge of procedures, forms and regulations as they relate to commercial lending and deposit gathering. Ability to deal tactfully and efficiently with members and co-workers on a professional basis. Proficiency in a wide variety of personal computer software programs, including the Microsoft Office application suite. Availability and willingness to work additional hours as dictated by the workload. A strong working knowledge of local area network directories, protocol and general maintenance procedures. Strong analytical skills with excellent verbal, written and interpersonal communication skills. Self directed nature, ability to work independent of supervision, and ability to follow directions. Maturity and discretion to handle confidential information PIdcb4ba156a64-0313
11/05/2026
Full time
Overview The Commercial Loan Assistant will have extensive contact with external and internal members in the commercial services lending and deposit gathering functions. This position assists the lending staff with support services in the delivery of high-quality commercial products and services. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $26.02 -$30.42/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Plays a vital role in participating in community service organizations and/or credit union sponsored events, on an annual basis. Adheres to all state, federal and credit union regulations, policies and guidelines. Works under the direct supervision of the AVP/Commercial Operations to assist members and staff in the support of the Commercial Services department. Answers phones; provides work area coverage when Commercial Officer or Commercial Loan Associate is unavailable. Prepares correspondence as necessary or directed. Processes loan payments, deposit requests, account transfer requests. Processes line of credit advance requests. Provides account and product information. Assists with exception tracking and updating the file documentation database. Works to correct technical exceptions as quickly as possible. Corresponds with borrowers, realtors, attorneys, abstractors, insurance companies, etc. Prepares all loan documents associated with existing new commercial loans. Prepares and coordinates loan closings (loan documentation, Episys entries, checks, file copies, GL wash account, Excel spreadsheets, communication with member and loan officer) Verifies homeowners insurance and flood insurance if applicable (personal and association) and requests mortgagee clause change prior to closing. Sets up new members on Q2 for online banking and maintains existing accounts, including ACH functionality. Qualifications High school diploma or equivalent ("GED"). Two to four years in a similar or related experience preferred. Must be bondable. Ability to coordinate and prioritize assignments and organize work efficiently for timely completion. Strong time management skills required to manage multiple assignments on time. Ability to develop and maintain effective working relationships with co-workers. Interpersonal skills to represent the credit union in a positive way during member contact. Excellent figure aptitude, with accuracy and attention to detail required. Knowledge of procedures, forms and regulations as they relate to commercial lending and deposit gathering. Ability to deal tactfully and efficiently with members and co-workers on a professional basis. Proficiency in a wide variety of personal computer software programs, including the Microsoft Office application suite. Availability and willingness to work additional hours as dictated by the workload. A strong working knowledge of local area network directories, protocol and general maintenance procedures. Strong analytical skills with excellent verbal, written and interpersonal communication skills. Self directed nature, ability to work independent of supervision, and ability to follow directions. Maturity and discretion to handle confidential information PIdcb4ba156a64-0313
Job Description Job Description Low Voltage Programmer / Installer Location: Baltimore, MD Company: Techmark Corporation Job Type: Full-Time Compensation: Competitive salary based on experience About Techmark Corporation Techmark Corporation is a leading provider of fire alarm, security, access control, video surveillance, networking, and integrated technology solutions throughout the Mid-Atlantic region. We are seeking a dependable, motivated, and experienced Low Voltage Programmer/Installer to join our growing team. This position is ideal for someone who enjoys hands-on work, troubleshooting complex systems, and working both independently and as part of a team. The successful candidate will assist with installations, programming, commissioning, and service of a wide range of low-voltage systems. Responsibilities Installation & Service Install and terminate low-voltage cabling, conduit, raceways, and related infrastructure. Assist with the installation, testing, and commissioning of: Fire Alarm Systems Access Control Systems Security/Intrusion Systems Video Surveillance Systems Network Infrastructure Troubleshoot and service existing systems. Program and configure fire alarm, security, access control, and camera systems. Safely use ladders, lifts, scaffolding, and power tools. Participate in an on-call rotation schedule. Team & Operational Support Work closely with field technicians, project managers, and warehouse personnel. Follow all company safety policies and industry best practices. Maintain a professional appearance and positive attitude on customer job sites. Adapt to changing priorities and varying job site conditions. Qualifications 3-5 years of experience in the low-voltage industry preferred. Experience with fire alarm, access control, CCTV, or intrusion systems. Basic electrical, mechanical, and technical knowledge. Strong troubleshooting and problem-solving skills. Ability to work independently and as part of a team. Excellent communication and customer service skills. Valid driver's license with a clean driving record. Reliable personal transportation to and from job sites. Ability to pass a background check and drug screening. Physical Requirements Ability to lift and carry up to 50 lbs regularly. Ability to stand, walk, climb, bend, kneel, and work in various environments for extended periods. Comfortable working on ladders, lifts, and elevated work areas. Ability to use hand tools, drills, hammers, and testing equipment. Benefits Competitive pay based on experience. Company vehicle provided for work-related travel (earned based on performance and tenure). Health insurance benefits. 401(k) with company match. Paid training and professional development opportunities. Career advancement opportunities within a growing organization. Supportive and team-oriented work environment. Why Join Techmark? At Techmark, you'll work alongside experienced professionals on cutting-edge security and life safety systems. We invest in our employees through training, mentorship, and opportunities for growth. If you're looking for a rewarding career in the low-voltage industry with a company that values hard work and teamwork, we'd love to hear from you. Apply today and become part of the Techmark team.
11/05/2026
Full time
Job Description Job Description Low Voltage Programmer / Installer Location: Baltimore, MD Company: Techmark Corporation Job Type: Full-Time Compensation: Competitive salary based on experience About Techmark Corporation Techmark Corporation is a leading provider of fire alarm, security, access control, video surveillance, networking, and integrated technology solutions throughout the Mid-Atlantic region. We are seeking a dependable, motivated, and experienced Low Voltage Programmer/Installer to join our growing team. This position is ideal for someone who enjoys hands-on work, troubleshooting complex systems, and working both independently and as part of a team. The successful candidate will assist with installations, programming, commissioning, and service of a wide range of low-voltage systems. Responsibilities Installation & Service Install and terminate low-voltage cabling, conduit, raceways, and related infrastructure. Assist with the installation, testing, and commissioning of: Fire Alarm Systems Access Control Systems Security/Intrusion Systems Video Surveillance Systems Network Infrastructure Troubleshoot and service existing systems. Program and configure fire alarm, security, access control, and camera systems. Safely use ladders, lifts, scaffolding, and power tools. Participate in an on-call rotation schedule. Team & Operational Support Work closely with field technicians, project managers, and warehouse personnel. Follow all company safety policies and industry best practices. Maintain a professional appearance and positive attitude on customer job sites. Adapt to changing priorities and varying job site conditions. Qualifications 3-5 years of experience in the low-voltage industry preferred. Experience with fire alarm, access control, CCTV, or intrusion systems. Basic electrical, mechanical, and technical knowledge. Strong troubleshooting and problem-solving skills. Ability to work independently and as part of a team. Excellent communication and customer service skills. Valid driver's license with a clean driving record. Reliable personal transportation to and from job sites. Ability to pass a background check and drug screening. Physical Requirements Ability to lift and carry up to 50 lbs regularly. Ability to stand, walk, climb, bend, kneel, and work in various environments for extended periods. Comfortable working on ladders, lifts, and elevated work areas. Ability to use hand tools, drills, hammers, and testing equipment. Benefits Competitive pay based on experience. Company vehicle provided for work-related travel (earned based on performance and tenure). Health insurance benefits. 401(k) with company match. Paid training and professional development opportunities. Career advancement opportunities within a growing organization. Supportive and team-oriented work environment. Why Join Techmark? At Techmark, you'll work alongside experienced professionals on cutting-edge security and life safety systems. We invest in our employees through training, mentorship, and opportunities for growth. If you're looking for a rewarding career in the low-voltage industry with a company that values hard work and teamwork, we'd love to hear from you. Apply today and become part of the Techmark team.
Overview POSITION SUMMARY: The Project Manager works with staff throughout the credit union to manage and execute new projects at GreenState Credit Union. The position completes work with minimal guidance and direction, and typical project management assignments have a high level of complexity which may involve unstructured and ambiguous situations. Assignments may also include a high degree of sensitivity and confidentiality and specialized knowledge or experience. Strong organizational skills (planning and prioritizing) and communication skills (written, verbal, listening) are critical in this position, as is the ability to successfully adapt to diverse people and situations, manage conflict, proactively resolve issues and complete assignments on time. Must demonstrate developed skills in leadership, negotiation and facilitation techniques and interact professionally with staff and management at all levels. Solid understanding of Project Management methodologies and principles and possesses strong technical and analytical stills. Will often serve in a mentoring and leadership role. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $119,078.70 - $139,216.74/yr with a progressive benefit package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Managing projects, which involves determining project deliverables and timelines, developing a project plan and managing to the plan, coordinating and leading meetings, preparing meeting minutes and status reports. Working with team members to resolve issues. Coordinating activities of a project team which may include individuals from multiple teams, departments and locations. Manage and deliver assigned projects to agreed timescales, budgets and quality standards. Provides continuous communication on project status to all appropriate parties. Developing relationships and expertise within the departments to provide continued value-add services. Acts as liaison with various business groups in the organization to facilitate implementation of new or improved business processes. Recognizes promising ideas and finds ways to introduce them into the company's future plans and discards ideas that are ineffective, costly, or beyond the scope of the company's mission or abilities to develop. Analyzes existing practices to isolate areas ripe for improvement or enhancement. Leads cross-functional projects and teams, ensuring successful project implementation. Supporting departments in creating a business case, including cost benefit analysis. Qualifications Strong organizational and communication skills are critical to this position, as are the ability to successfully adapt to diverse people and situations, manage conflict, proactively resolve issues and strong time management. Developed skills in leadership, relationship building, negotiation and influence, and facilitation techniques. Effectively interact with staff and management at all levels, including the senior team. Solid understanding of Project Management methodologies and principles relies on strong technical and analytical skills. Serve in a mentoring and leadership role and must be able to influence without direct organizational authority. Bachelor's degree in a business-related field or equivalent training/experience required. Good understanding of the financial services industry. Three to five years of similar or related work experience. Experience with business and technical requirements analysis, business process, modeling/mapping, methodology development, and data modeling preferred. Experience working in a team-oriented, collaborative environment. Ability to thrive in a demanding, fast-paced environment requiring a high degree of productivity, adaptability, innovation and follow-through. Ability to track and juggle multiple tasks/priorities. Must be bondable. PI3a421acd0a52-8517
11/05/2026
Full time
Overview POSITION SUMMARY: The Project Manager works with staff throughout the credit union to manage and execute new projects at GreenState Credit Union. The position completes work with minimal guidance and direction, and typical project management assignments have a high level of complexity which may involve unstructured and ambiguous situations. Assignments may also include a high degree of sensitivity and confidentiality and specialized knowledge or experience. Strong organizational skills (planning and prioritizing) and communication skills (written, verbal, listening) are critical in this position, as is the ability to successfully adapt to diverse people and situations, manage conflict, proactively resolve issues and complete assignments on time. Must demonstrate developed skills in leadership, negotiation and facilitation techniques and interact professionally with staff and management at all levels. Solid understanding of Project Management methodologies and principles and possesses strong technical and analytical stills. Will often serve in a mentoring and leadership role. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $119,078.70 - $139,216.74/yr with a progressive benefit package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Managing projects, which involves determining project deliverables and timelines, developing a project plan and managing to the plan, coordinating and leading meetings, preparing meeting minutes and status reports. Working with team members to resolve issues. Coordinating activities of a project team which may include individuals from multiple teams, departments and locations. Manage and deliver assigned projects to agreed timescales, budgets and quality standards. Provides continuous communication on project status to all appropriate parties. Developing relationships and expertise within the departments to provide continued value-add services. Acts as liaison with various business groups in the organization to facilitate implementation of new or improved business processes. Recognizes promising ideas and finds ways to introduce them into the company's future plans and discards ideas that are ineffective, costly, or beyond the scope of the company's mission or abilities to develop. Analyzes existing practices to isolate areas ripe for improvement or enhancement. Leads cross-functional projects and teams, ensuring successful project implementation. Supporting departments in creating a business case, including cost benefit analysis. Qualifications Strong organizational and communication skills are critical to this position, as are the ability to successfully adapt to diverse people and situations, manage conflict, proactively resolve issues and strong time management. Developed skills in leadership, relationship building, negotiation and influence, and facilitation techniques. Effectively interact with staff and management at all levels, including the senior team. Solid understanding of Project Management methodologies and principles relies on strong technical and analytical skills. Serve in a mentoring and leadership role and must be able to influence without direct organizational authority. Bachelor's degree in a business-related field or equivalent training/experience required. Good understanding of the financial services industry. Three to five years of similar or related work experience. Experience with business and technical requirements analysis, business process, modeling/mapping, methodology development, and data modeling preferred. Experience working in a team-oriented, collaborative environment. Ability to thrive in a demanding, fast-paced environment requiring a high degree of productivity, adaptability, innovation and follow-through. Ability to track and juggle multiple tasks/priorities. Must be bondable. PI3a421acd0a52-8517
Overview POSITION SUMMARY: The Commercial Loan Associate creates, collects, analyzes, exercises judgment and advises members on commercial loan options. This position is responsible for maintaining organization of commercial lending portfolio and coordinates meeting all business and regulatory deadlines. This position is also responsible for assisting and serving as backup to the Commercial Loan Officer in all aspects of the commercial loan origination process. GREENSTATE CULTURE: Pay range for this hourly position is $38.06 - $50.96/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates teamwork in all interactions with co-workers and in the completion of all duties and responsibilities. Provides the highest level of internal and external customer service, demonstrating a positive member service focus at all times. Ensures confidentiality of member information. Plays a vital role in participating in community service organizations and/or credit union sponsored events, on an annual basis. Adheres to all state, federal and credit union regulations, policies and guidelines. Works under the direct supervision of the Vice President/Commercial Operations to assist members and staff in the support of the Commercial Services department. Answers phones and assists with inquiries about commercial loans when Commercial Officer is unavailable. Conducts closings as needed. Gathers all required applicant information and financial documents to determine the credit worthiness for new borrowers. Fields and returns phone calls and emails for Commercial Officers. Works with Credit Analysts and Commercial Officers to request interim and year-end financial information from members. Obtains and analyzes current financial information on existing loans for the purpose of conducting periodic reviews to determine the ongoing credit worthiness of the borrower. Tracks and maintains maturing loans report with respective loan officer and Credit Analyst. Assists in obtaining proper documentation when extensions or renewals are requested. Tracks and maintains delinquency report with Executive VP Commercial and respective loan officer. Tracks and maintains NSF activity on member accounts. Corresponds with borrowers, realtors, attorneys, abstractors, insurance companies, etc. Schedules the closing appointment with all necessary parties. Organizes loan files with all necessary documentation and submits file to Commercial Loan Assistant for processing. Organizes loan files after closing to be sent to Commercial Loan Assistant and ensures that documents are signed and completed correctly. Assures proper loan documentation is prepared and executed as required by the type of transaction. Prepares correspondence. Processes line of credit advance requests. Processes loan payments, deposit requests, account transfer requests. Provides account and product information. Creates and maintain credit files. Maintains the file documentation database and tracks exceptions reporting. Works to correct technical exceptions as quickly as possible. Serves as back-up to Commercial Loan Assistants in preparing all loan closings as needed. Corresponds with borrowers, realtors, attorneys, abstractors, insurance companies, etc. Monitors and adjusts variable rate loan rates, payments, etc., as needed. Tracks and monitors all HMDA reportable data and assists in quarterly and annual filing of reports to CFPB. Qualifications Bachelor's degree required One to three years in a similar or related experience preferred. Must be bondable. Ability to coordinate and prioritize assignments and organize work efficiently for timely completion. Strong time management skills required to manage multiple assignments on time. Ability to develop and maintain effective working relationships with co-workers. Interpersonal skills to represent the credit union in a positive way during member contact. Excellent figure aptitude, with accuracy and attention to detail required. Knowledge of procedures, forms and regulations as they relate to commercial lending and deposit gathering. Ability to deal tactfully and efficiently with members and co-workers on a professional basis. Proficiency in a wide variety of personal computer software programs, including the Microsoft Office application suite. Availability and willingness to work additional hours as dictated by the workload. A strong working knowledge of local area network directories, protocol and general maintenance procedures. Strong analytical skills with excellent verbal, written and interpersonal communication skills. Self directed nature, ability to work independent of supervision, and ability to follow directions. Maturity and discretion to handle confidential information. PId1da057543ee-5895
11/05/2026
Full time
Overview POSITION SUMMARY: The Commercial Loan Associate creates, collects, analyzes, exercises judgment and advises members on commercial loan options. This position is responsible for maintaining organization of commercial lending portfolio and coordinates meeting all business and regulatory deadlines. This position is also responsible for assisting and serving as backup to the Commercial Loan Officer in all aspects of the commercial loan origination process. GREENSTATE CULTURE: Pay range for this hourly position is $38.06 - $50.96/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates teamwork in all interactions with co-workers and in the completion of all duties and responsibilities. Provides the highest level of internal and external customer service, demonstrating a positive member service focus at all times. Ensures confidentiality of member information. Plays a vital role in participating in community service organizations and/or credit union sponsored events, on an annual basis. Adheres to all state, federal and credit union regulations, policies and guidelines. Works under the direct supervision of the Vice President/Commercial Operations to assist members and staff in the support of the Commercial Services department. Answers phones and assists with inquiries about commercial loans when Commercial Officer is unavailable. Conducts closings as needed. Gathers all required applicant information and financial documents to determine the credit worthiness for new borrowers. Fields and returns phone calls and emails for Commercial Officers. Works with Credit Analysts and Commercial Officers to request interim and year-end financial information from members. Obtains and analyzes current financial information on existing loans for the purpose of conducting periodic reviews to determine the ongoing credit worthiness of the borrower. Tracks and maintains maturing loans report with respective loan officer and Credit Analyst. Assists in obtaining proper documentation when extensions or renewals are requested. Tracks and maintains delinquency report with Executive VP Commercial and respective loan officer. Tracks and maintains NSF activity on member accounts. Corresponds with borrowers, realtors, attorneys, abstractors, insurance companies, etc. Schedules the closing appointment with all necessary parties. Organizes loan files with all necessary documentation and submits file to Commercial Loan Assistant for processing. Organizes loan files after closing to be sent to Commercial Loan Assistant and ensures that documents are signed and completed correctly. Assures proper loan documentation is prepared and executed as required by the type of transaction. Prepares correspondence. Processes line of credit advance requests. Processes loan payments, deposit requests, account transfer requests. Provides account and product information. Creates and maintain credit files. Maintains the file documentation database and tracks exceptions reporting. Works to correct technical exceptions as quickly as possible. Serves as back-up to Commercial Loan Assistants in preparing all loan closings as needed. Corresponds with borrowers, realtors, attorneys, abstractors, insurance companies, etc. Monitors and adjusts variable rate loan rates, payments, etc., as needed. Tracks and monitors all HMDA reportable data and assists in quarterly and annual filing of reports to CFPB. Qualifications Bachelor's degree required One to three years in a similar or related experience preferred. Must be bondable. Ability to coordinate and prioritize assignments and organize work efficiently for timely completion. Strong time management skills required to manage multiple assignments on time. Ability to develop and maintain effective working relationships with co-workers. Interpersonal skills to represent the credit union in a positive way during member contact. Excellent figure aptitude, with accuracy and attention to detail required. Knowledge of procedures, forms and regulations as they relate to commercial lending and deposit gathering. Ability to deal tactfully and efficiently with members and co-workers on a professional basis. Proficiency in a wide variety of personal computer software programs, including the Microsoft Office application suite. Availability and willingness to work additional hours as dictated by the workload. A strong working knowledge of local area network directories, protocol and general maintenance procedures. Strong analytical skills with excellent verbal, written and interpersonal communication skills. Self directed nature, ability to work independent of supervision, and ability to follow directions. Maturity and discretion to handle confidential information. PId1da057543ee-5895
Job Description Job Description Overview The Residential AV Technician works both independently and as part of a team to install and configure home automation, audio/video, and related systems in residential environments. This role is responsible for delivering high-quality workmanship, maintaining professionalism on-site, and ensuring client satisfaction. The Residential AV Technician has a solid working knowledge of AV systems and installation techniques and is motivated to continue learning and advancing within the company. Job Responsibilities Install, connect, and configure AV systems including speakers, TVs, projectors, home theaters, and distributed audio/video systems Run and terminate low voltage cabling for AV, network, and control systems Mount TVs, racks, and other system hardware safely and cleanly Complete system setup and testing to ensure functionality and performance Perform basic troubleshooting of installed systems Assist with lighting, shading, surveillance, and security installations under guidance Maintain project documentation and report daily progress to the Project Manager Collaborate with senior technicians and other team members to complete installations efficiently Exhibit professionalism, cleanliness, and excellent customer service on every job site Follow company safety and quality standards at all times Continue to develop knowledge through training, certifications, and hands-on experience J ob Requirements (or Comparable Experience) Minimum 2-3 years of AV field experience High school diploma or GED Basic understanding of control systems (Control4, RTI, URC, Savant, etc.) preferred PCNA or comparable networking certification a plus Strong understanding of AV components, signal flow, and connectivity Ability to read and follow wiring diagrams, floor plans, and scopes of work Excellent communication and teamwork skills Detail-oriented and organized; able to manage multiple tasks effectively Strong problem-solving skills and initiative in the field Must maintain a valid driver's license and satisfactory driving record Ability to lift and carry up to 50 lbs. and work on ladders, lifts, and at elevated heights Clean background check and drivers check required Position Details Location: Charlotte, NC Job Type: Full-Time Pay: Salaried Disclaimer The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Who We Are HTS is a rapidly growing business with a beautiful retail showroom space in the greater Charlotte area. We've been in the residential and commercial custom integration industry since 2001, building a reputation for excellence through honesty, quality, and customer satisfaction. Nearly all our business comes from referrals - a testament to the relationships we build and the trust we earn. We specialize in high-end, custom installations that combine cutting-edge technology with design and functionality. HTS recently expanded to include fully licensed electrical work for residential and commercial clients. What We Bring to the Table This position offers the opportunity to work with cutting-edge technology, grow your technical expertise, and advance your career - all while working in a positive, team-oriented environment. We offer a competitive compensation package based on experience, along with incentive opportunities and a strong culture of teamwork and respect.
11/05/2026
Full time
Job Description Job Description Overview The Residential AV Technician works both independently and as part of a team to install and configure home automation, audio/video, and related systems in residential environments. This role is responsible for delivering high-quality workmanship, maintaining professionalism on-site, and ensuring client satisfaction. The Residential AV Technician has a solid working knowledge of AV systems and installation techniques and is motivated to continue learning and advancing within the company. Job Responsibilities Install, connect, and configure AV systems including speakers, TVs, projectors, home theaters, and distributed audio/video systems Run and terminate low voltage cabling for AV, network, and control systems Mount TVs, racks, and other system hardware safely and cleanly Complete system setup and testing to ensure functionality and performance Perform basic troubleshooting of installed systems Assist with lighting, shading, surveillance, and security installations under guidance Maintain project documentation and report daily progress to the Project Manager Collaborate with senior technicians and other team members to complete installations efficiently Exhibit professionalism, cleanliness, and excellent customer service on every job site Follow company safety and quality standards at all times Continue to develop knowledge through training, certifications, and hands-on experience J ob Requirements (or Comparable Experience) Minimum 2-3 years of AV field experience High school diploma or GED Basic understanding of control systems (Control4, RTI, URC, Savant, etc.) preferred PCNA or comparable networking certification a plus Strong understanding of AV components, signal flow, and connectivity Ability to read and follow wiring diagrams, floor plans, and scopes of work Excellent communication and teamwork skills Detail-oriented and organized; able to manage multiple tasks effectively Strong problem-solving skills and initiative in the field Must maintain a valid driver's license and satisfactory driving record Ability to lift and carry up to 50 lbs. and work on ladders, lifts, and at elevated heights Clean background check and drivers check required Position Details Location: Charlotte, NC Job Type: Full-Time Pay: Salaried Disclaimer The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Who We Are HTS is a rapidly growing business with a beautiful retail showroom space in the greater Charlotte area. We've been in the residential and commercial custom integration industry since 2001, building a reputation for excellence through honesty, quality, and customer satisfaction. Nearly all our business comes from referrals - a testament to the relationships we build and the trust we earn. We specialize in high-end, custom installations that combine cutting-edge technology with design and functionality. HTS recently expanded to include fully licensed electrical work for residential and commercial clients. What We Bring to the Table This position offers the opportunity to work with cutting-edge technology, grow your technical expertise, and advance your career - all while working in a positive, team-oriented environment. We offer a competitive compensation package based on experience, along with incentive opportunities and a strong culture of teamwork and respect.
Platinum Business Services LLC
Washington, Washington DC
Job Description Job Description Job Title: Project Manager Junior OSDBU Event Support Specialist Place of Performance: Onsite at VA Office of Small & Disadvantaged Business Utilization (OSDBU) 801 I Street, N.W., Washington, D.C. 20001 (Business Engagement Center) Key Responsibilities: Assists with strategic planning, oversight, and execution support for OSDBU events and activities including NVSBE coordination and stakeholder collaboration Develops and maintains outreach project management plans, risk management plans, and status reports for OSDBU events Coordinates weekly virtual and in-person business networking events (4-8 hours/day, up to 3 days/week) including full event lifecycle management Tracks event registration, attendance, engagement metrics, and prepares After-Action Reports (AARs) with improvement recommendations Prepares executive briefings, conference reports compliant with VA Policy Volume XIV Chapter 10, and signature-ready responses to Congressional inquiries Creates social media content calendars, marketing messages, and GovDelivery campaigns to promote OSDBU event registration and participation Monitors CRM platforms and responds to stakeholder inquiries within established SLAs Identifies program risks and proposes mitigation strategies with cost-benefit analysis and implementation schedules Experience: 4 years' experience performing work relevant to PWS Tasks 3.1-3.6 (event planning/execution, project management, federal outreach coordination) Education: BA/BS degree in a field of study relevant to the task requirements (Business, Communications, Public Administration, Marketing, Hospitality preferred) Greater levels of professional/technical ability relevant to the PWS task requirements may be substituted for education, upon the contractor's expressed intent to substitute Technical Skills: Intermediate level experience with Microsoft Office Suite applications (Project, Excel, PowerPoint, Outlook, Word, Teams, Planner, and SharePoint) Expertise using Cisco WebEx to conduct virtual meetings including polls, surveys, video/audio sharing, screen sharing, and platform reporting Effective verbal communication skills for large group presentations and one-on-one briefings Excellent written communication skills for executive reports and VA policy-compliant documentation Expertise analyzing event/conference data (registration, attendance, surveys, socioeconomic metrics) Demonstrated critical thinking skills for program improvement recommendations Experience assisting government program managers with small business outreach events at 1-per-week volume Preferred Qualifications: Certified Meeting Professional (CMP) Certified Government Meeting Professional (CGMP) VA OSDBU or federal small business program experience Company Description Platinum Business Services, LLC is a full-service consulting firm that provides a full suite of program management, financial and technical services to our clients. We offer the utmost in service delivery, integrity, and flexibility to enable our clients to exceed their goals and achieve their missions. Platinum takes a value-added approach to every step of our Program Management and Information Technology processes to ensure our service levels. We work to ensure that these essential principles are embodied in the full lifecycle of our meet the highest standards of the industry. Our work represents who we are. We maintain a never-settle philosophy and lead the way in relation to our employees, clients, and local community of setting the Platinum standard. Company Description Platinum Business Services, LLC is a full-service consulting firm that provides a full suite of program management, financial and technical services to our clients. We offer the utmost in service delivery, integrity, and flexibility to enable our clients to exceed their goals and achieve their missions. Platinum takes a value-added approach to every step of our Program Management and Information Technology processes to ensure our service levels. We work to ensure that these essential principles are embodied in the full lifecycle of our meet the highest standards of the industry. Our work represents who we are. We maintain a never-settle philosophy and lead the way in relation to our employees, clients, and local community of setting the Platinum standard.
11/05/2026
Full time
Job Description Job Description Job Title: Project Manager Junior OSDBU Event Support Specialist Place of Performance: Onsite at VA Office of Small & Disadvantaged Business Utilization (OSDBU) 801 I Street, N.W., Washington, D.C. 20001 (Business Engagement Center) Key Responsibilities: Assists with strategic planning, oversight, and execution support for OSDBU events and activities including NVSBE coordination and stakeholder collaboration Develops and maintains outreach project management plans, risk management plans, and status reports for OSDBU events Coordinates weekly virtual and in-person business networking events (4-8 hours/day, up to 3 days/week) including full event lifecycle management Tracks event registration, attendance, engagement metrics, and prepares After-Action Reports (AARs) with improvement recommendations Prepares executive briefings, conference reports compliant with VA Policy Volume XIV Chapter 10, and signature-ready responses to Congressional inquiries Creates social media content calendars, marketing messages, and GovDelivery campaigns to promote OSDBU event registration and participation Monitors CRM platforms and responds to stakeholder inquiries within established SLAs Identifies program risks and proposes mitigation strategies with cost-benefit analysis and implementation schedules Experience: 4 years' experience performing work relevant to PWS Tasks 3.1-3.6 (event planning/execution, project management, federal outreach coordination) Education: BA/BS degree in a field of study relevant to the task requirements (Business, Communications, Public Administration, Marketing, Hospitality preferred) Greater levels of professional/technical ability relevant to the PWS task requirements may be substituted for education, upon the contractor's expressed intent to substitute Technical Skills: Intermediate level experience with Microsoft Office Suite applications (Project, Excel, PowerPoint, Outlook, Word, Teams, Planner, and SharePoint) Expertise using Cisco WebEx to conduct virtual meetings including polls, surveys, video/audio sharing, screen sharing, and platform reporting Effective verbal communication skills for large group presentations and one-on-one briefings Excellent written communication skills for executive reports and VA policy-compliant documentation Expertise analyzing event/conference data (registration, attendance, surveys, socioeconomic metrics) Demonstrated critical thinking skills for program improvement recommendations Experience assisting government program managers with small business outreach events at 1-per-week volume Preferred Qualifications: Certified Meeting Professional (CMP) Certified Government Meeting Professional (CGMP) VA OSDBU or federal small business program experience Company Description Platinum Business Services, LLC is a full-service consulting firm that provides a full suite of program management, financial and technical services to our clients. We offer the utmost in service delivery, integrity, and flexibility to enable our clients to exceed their goals and achieve their missions. Platinum takes a value-added approach to every step of our Program Management and Information Technology processes to ensure our service levels. We work to ensure that these essential principles are embodied in the full lifecycle of our meet the highest standards of the industry. Our work represents who we are. We maintain a never-settle philosophy and lead the way in relation to our employees, clients, and local community of setting the Platinum standard. Company Description Platinum Business Services, LLC is a full-service consulting firm that provides a full suite of program management, financial and technical services to our clients. We offer the utmost in service delivery, integrity, and flexibility to enable our clients to exceed their goals and achieve their missions. Platinum takes a value-added approach to every step of our Program Management and Information Technology processes to ensure our service levels. We work to ensure that these essential principles are embodied in the full lifecycle of our meet the highest standards of the industry. Our work represents who we are. We maintain a never-settle philosophy and lead the way in relation to our employees, clients, and local community of setting the Platinum standard.
Work Location Requirement: This position may be performed onsite or remotely; however, onsite work is preferred based on business needs. Preference will be given to qualified candidates who are able to work onsite and are located within a reasonable commuting distance. Remote Work Eligibility: This position is open to candidates located within the continental United States. Due to state-specific employment requirements and workers' compensation regulations, we are unable to support remote work arrangements in the following locations: Washington, Ohio, Wyoming, North Dakota, Puerto Rico, and the U.S. Virgin Islands. At Northbay Health, the Revenue Cycle Management Analyst III, supports revenue cycle operations to ensure efficient workflows, management and monitoring of revenue, charges, and revenue cycle internal and external customers to ensure established goals are met while adhering to federal and state regulations, policies of external payers, coding rules and guidelines. Exercise independent decisions using analytical and problem-solving skills. Provides critical analytical and negotiation support with respect to third party payer reimbursement contracts. Works closely with the analysts in the other Revenue Cycle Management Departments to ensure effective workflow and process. Maintains strong working knowledge of operational policies and procedures related to accounts receivable management as well. Responsible for evaluating, recommending and assisting with implementation of systems solutions to enhance the automation of accounts receivable management. Performs audits designed to ensure integrity, quality and control over the billing processes. Assists with training and education on the information systems functionality and billing and coding practices. The Analyst III works independently, manages multiple priorities, and demonstrates strong analytical and customer service skills. This position requires the ability to communicate complex information to front-line staff, department leaders, and executives while maintaining professionalism and accuracy. This position is a technical resource, point of contact, and key participant from RCM to develop, test, train, implement and maintains the software associated with departmental functions, including conversions and upgrades. Assists with planning, execution and finalizing projects and utilizes project management tools, process and methodologies within budget and deadlines. Works independently on implementations and A/R systems development to accommodate the addition of key systems service lines. Responsible for planning, developing, training, implementation, and evaluation of information systems to support ongoing operations and ensure development, evaluation, and ongoing support for all components of Revenue Cycle. This position is necessary to ensure the accurate flow of data and communication regarding ambulatory revenue. This position works to ensure financial systems and report systems are coordinated relative to data quality, efficiency and data integrity. Primary Job Duties: Coordinates with other departments including finance, decision support, business office, etc., to develop and generate reporting templates for monitoring and troubleshooting revenue performance. Assist in development and maintenance of revenue cycle reports, dashboards, and key performance indicators (KPI). May work collaboratively with the appropriate operational leaders to develop provider education strategies to promote complete and accurate clinical documentation and correct negative trends and is able to impart this knowledge to provide and other health team members. Support revenue cycle staff and supports revenue cycle teams as needed. Works with managed care and reimbursement departments to respond to strategic initiatives to optimize patient revenue capture. Review payments for accuracy from contracted payers and management of appeals process with each assigned payer, in both the hospital and clinic setting. Performs contract and reimbursement variance analysis. Performs related administrative duties to ensure the effectiveness and optimum maintenance of the applications. Supports management of projects and workflows reengineering. Runs, reviews, interprets, analyzes and validates Revenue Cycle reports. Possesses the ability to run Revenue Cycle and operations reports in order to answer questions from department/practice managers, physicians, and other Revenue Cycle stakeholders. Takes an active role in new service research and assessment. Assists in quantifying audit outcomes, including revenue realized. Plays a key role in the creation of training manuals and job aids for respective area(s) of expertise. Develops, recommends, and implements new programs and projects as directed by the Revenue Cycle leadership team. Researches, works with large sets of data, reviews, interprets, and follows all relevant policies, procedures, regulations, guidelines and laws and attend mandatory training. Participates in regularly scheduled department meetings, as well as training seminars or sessions as assigned. Plans, organizes and prioritizes workload and processes information at a speed necessary for successful job performance. Adhere to the department's rules, guidelines, and procedures for lunch and break times, requesting time-off and changes in shift assignment. Is thoroughly familiar with the hospitals facility-wide policy and procedures manuals, the department's policy and procedure manual and the facility's fire and safety, as well as emergency preparedness processes and procedures. Communicates in a calm, courteous, and professional manner with co-workers, outside organizations, representatives, or business entities. Other duties as assigned. Maintains a strong working knowledge of all departmental systems, policies, procedures and their impact on other departments.
11/05/2026
Full time
Work Location Requirement: This position may be performed onsite or remotely; however, onsite work is preferred based on business needs. Preference will be given to qualified candidates who are able to work onsite and are located within a reasonable commuting distance. Remote Work Eligibility: This position is open to candidates located within the continental United States. Due to state-specific employment requirements and workers' compensation regulations, we are unable to support remote work arrangements in the following locations: Washington, Ohio, Wyoming, North Dakota, Puerto Rico, and the U.S. Virgin Islands. At Northbay Health, the Revenue Cycle Management Analyst III, supports revenue cycle operations to ensure efficient workflows, management and monitoring of revenue, charges, and revenue cycle internal and external customers to ensure established goals are met while adhering to federal and state regulations, policies of external payers, coding rules and guidelines. Exercise independent decisions using analytical and problem-solving skills. Provides critical analytical and negotiation support with respect to third party payer reimbursement contracts. Works closely with the analysts in the other Revenue Cycle Management Departments to ensure effective workflow and process. Maintains strong working knowledge of operational policies and procedures related to accounts receivable management as well. Responsible for evaluating, recommending and assisting with implementation of systems solutions to enhance the automation of accounts receivable management. Performs audits designed to ensure integrity, quality and control over the billing processes. Assists with training and education on the information systems functionality and billing and coding practices. The Analyst III works independently, manages multiple priorities, and demonstrates strong analytical and customer service skills. This position requires the ability to communicate complex information to front-line staff, department leaders, and executives while maintaining professionalism and accuracy. This position is a technical resource, point of contact, and key participant from RCM to develop, test, train, implement and maintains the software associated with departmental functions, including conversions and upgrades. Assists with planning, execution and finalizing projects and utilizes project management tools, process and methodologies within budget and deadlines. Works independently on implementations and A/R systems development to accommodate the addition of key systems service lines. Responsible for planning, developing, training, implementation, and evaluation of information systems to support ongoing operations and ensure development, evaluation, and ongoing support for all components of Revenue Cycle. This position is necessary to ensure the accurate flow of data and communication regarding ambulatory revenue. This position works to ensure financial systems and report systems are coordinated relative to data quality, efficiency and data integrity. Primary Job Duties: Coordinates with other departments including finance, decision support, business office, etc., to develop and generate reporting templates for monitoring and troubleshooting revenue performance. Assist in development and maintenance of revenue cycle reports, dashboards, and key performance indicators (KPI). May work collaboratively with the appropriate operational leaders to develop provider education strategies to promote complete and accurate clinical documentation and correct negative trends and is able to impart this knowledge to provide and other health team members. Support revenue cycle staff and supports revenue cycle teams as needed. Works with managed care and reimbursement departments to respond to strategic initiatives to optimize patient revenue capture. Review payments for accuracy from contracted payers and management of appeals process with each assigned payer, in both the hospital and clinic setting. Performs contract and reimbursement variance analysis. Performs related administrative duties to ensure the effectiveness and optimum maintenance of the applications. Supports management of projects and workflows reengineering. Runs, reviews, interprets, analyzes and validates Revenue Cycle reports. Possesses the ability to run Revenue Cycle and operations reports in order to answer questions from department/practice managers, physicians, and other Revenue Cycle stakeholders. Takes an active role in new service research and assessment. Assists in quantifying audit outcomes, including revenue realized. Plays a key role in the creation of training manuals and job aids for respective area(s) of expertise. Develops, recommends, and implements new programs and projects as directed by the Revenue Cycle leadership team. Researches, works with large sets of data, reviews, interprets, and follows all relevant policies, procedures, regulations, guidelines and laws and attend mandatory training. Participates in regularly scheduled department meetings, as well as training seminars or sessions as assigned. Plans, organizes and prioritizes workload and processes information at a speed necessary for successful job performance. Adhere to the department's rules, guidelines, and procedures for lunch and break times, requesting time-off and changes in shift assignment. Is thoroughly familiar with the hospitals facility-wide policy and procedures manuals, the department's policy and procedure manual and the facility's fire and safety, as well as emergency preparedness processes and procedures. Communicates in a calm, courteous, and professional manner with co-workers, outside organizations, representatives, or business entities. Other duties as assigned. Maintains a strong working knowledge of all departmental systems, policies, procedures and their impact on other departments.
Overview POSITION SUMMARY: The Commercial Loan Assistant will have extensive contact with external and internal members in the commercial services lending and deposit gathering functions. This position assists the lending staff with support services in the delivery of high quality commercial products and services. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Pay range for this hourly position is $29.17 - $34.11/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates teamwork in all interactions with co-workers and in the completion of all duties and responsibilities. Provides the highest level of internal and external customer service, demonstrating a positive member service focus at all times. Ensures confidentiality of member information. Plays a vital role in participating in community service organizations and/or credit union sponsored events, on an annual basis. Adheres to all state, federal and credit union regulations, policies and guidelines. Works under the direct supervision of the Vice President/Commercial Operations to assist members and staff in the support of the Commercial Services department. Answers phones; provides work area coverage when Commercial Officer or Commercial Loan Associate is unavailable. Prepares correspondence as necessary or directed. Processes loan payments, deposit requests, account transfer requests. Processes line of credit advance requests. Provides account and product information. Creates, updates, and maintain credit files in AccuSystems and system records in Episys. Assists with exception tracking and updating the file documentation database. Works to correct technical exceptions as quickly as possible. Requests interim and year end financial information from members as needed. Corresponds with borrowers, realtors, attorneys, abstractors, insurance companies, etc. Prepares all loan documents associated with existing new commercial loans. Prepares and coordinates loan closings (loan documentation, Episys entries, checks, file copies, GL wash account, Baker Hill, excel spreadsheets, communication with member and loan officer) Verifies homeowners insurance and flood insurance if applicable (personal and association) and requests mortgagee clause change prior to closing. Ensures the accuracy and lien perfection of all documents to be recorded, including warranty deed, ground water hazard statement, declaration of value, mortgage and any additional documents. Sets up new members on Episys and maintain existing members on Episys. Sets up new loan and deposit accounts on Episys including all related forms. Sets up new members on Q2 for online banking and maintains existing accounts, including ACH functionality. Sets up and trains members and maintains existing Remote Deposit Capture functionality for borrowers. Prepares business credit card applications and ACH applications. Monitors and adjusts variable rate loan rates, payments, etc., as needed. Processes paid loans, collateral releases, closed files. Tracks and monitors all HMDA reportable data and assists in quarterly and annual filing of reports to CFPB. Assists with processing and maintaining participations accordingly, including coordinating funding/buy backs with participants, monthly transactions, record keeping and reporting. Qualifications High school diploma or equivalent ("GED"). One to three years in a similar or related experience preferred. Must be bondable. Ability to coordinate and prioritize assignments and organize work efficiently for timely completion. Strong time management skills required to manage multiple assignments on time. Ability to develop and maintain effective working relationships with co-workers. Interpersonal skills to represent the credit union in a positive way during member contact. Excellent figure aptitude, with accuracy and attention to detail required. Knowledge of procedures, forms and regulations as they relate to commercial lending and deposit gathering. Ability to deal tactfully and efficiently with members and co-workers on a professional basis. Proficiency in a wide variety of personal computer software programs, including the Microsoft Office application suite. Availability and willingness to work additional hours as dictated by the workload. A strong working knowledge of local area network directories, protocol and general maintenance procedures. Strong analytical skills with excellent verbal, written and interpersonal communication skills. Self directed nature, ability to work independent of supervision, and ability to follow directions. Maturity and discretion to handle confidential information. PIad41e429bc9c-8514
11/05/2026
Full time
Overview POSITION SUMMARY: The Commercial Loan Assistant will have extensive contact with external and internal members in the commercial services lending and deposit gathering functions. This position assists the lending staff with support services in the delivery of high quality commercial products and services. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Pay range for this hourly position is $29.17 - $34.11/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates teamwork in all interactions with co-workers and in the completion of all duties and responsibilities. Provides the highest level of internal and external customer service, demonstrating a positive member service focus at all times. Ensures confidentiality of member information. Plays a vital role in participating in community service organizations and/or credit union sponsored events, on an annual basis. Adheres to all state, federal and credit union regulations, policies and guidelines. Works under the direct supervision of the Vice President/Commercial Operations to assist members and staff in the support of the Commercial Services department. Answers phones; provides work area coverage when Commercial Officer or Commercial Loan Associate is unavailable. Prepares correspondence as necessary or directed. Processes loan payments, deposit requests, account transfer requests. Processes line of credit advance requests. Provides account and product information. Creates, updates, and maintain credit files in AccuSystems and system records in Episys. Assists with exception tracking and updating the file documentation database. Works to correct technical exceptions as quickly as possible. Requests interim and year end financial information from members as needed. Corresponds with borrowers, realtors, attorneys, abstractors, insurance companies, etc. Prepares all loan documents associated with existing new commercial loans. Prepares and coordinates loan closings (loan documentation, Episys entries, checks, file copies, GL wash account, Baker Hill, excel spreadsheets, communication with member and loan officer) Verifies homeowners insurance and flood insurance if applicable (personal and association) and requests mortgagee clause change prior to closing. Ensures the accuracy and lien perfection of all documents to be recorded, including warranty deed, ground water hazard statement, declaration of value, mortgage and any additional documents. Sets up new members on Episys and maintain existing members on Episys. Sets up new loan and deposit accounts on Episys including all related forms. Sets up new members on Q2 for online banking and maintains existing accounts, including ACH functionality. Sets up and trains members and maintains existing Remote Deposit Capture functionality for borrowers. Prepares business credit card applications and ACH applications. Monitors and adjusts variable rate loan rates, payments, etc., as needed. Processes paid loans, collateral releases, closed files. Tracks and monitors all HMDA reportable data and assists in quarterly and annual filing of reports to CFPB. Assists with processing and maintaining participations accordingly, including coordinating funding/buy backs with participants, monthly transactions, record keeping and reporting. Qualifications High school diploma or equivalent ("GED"). One to three years in a similar or related experience preferred. Must be bondable. Ability to coordinate and prioritize assignments and organize work efficiently for timely completion. Strong time management skills required to manage multiple assignments on time. Ability to develop and maintain effective working relationships with co-workers. Interpersonal skills to represent the credit union in a positive way during member contact. Excellent figure aptitude, with accuracy and attention to detail required. Knowledge of procedures, forms and regulations as they relate to commercial lending and deposit gathering. Ability to deal tactfully and efficiently with members and co-workers on a professional basis. Proficiency in a wide variety of personal computer software programs, including the Microsoft Office application suite. Availability and willingness to work additional hours as dictated by the workload. A strong working knowledge of local area network directories, protocol and general maintenance procedures. Strong analytical skills with excellent verbal, written and interpersonal communication skills. Self directed nature, ability to work independent of supervision, and ability to follow directions. Maturity and discretion to handle confidential information. PIad41e429bc9c-8514
Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: The Data & Analytics Director is responsible for leading and managing the Data Architecture, Engineering, Business Intelligence teams which encompasses data flow, analysis & reporting and data science based on organizational priorities. This includes aligning IT operational processes and strategic roadmaps with business needs, ensuring that standards and technology best practices are consistently met, and managing project intake and resources based on the direction and emphasis of organizational demands. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $159,822.78 - $186,851.34 with a progressive benefit package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Leads the organization in GreenState's data strategy, service management, and delivery functions. Establishing and executing a comprehensive data vision. Develops departmental operating plans to carry out the technology vision and leverage digital best practices across the organization. Aligns IT operational processes and roadmaps with the organizations business needs. Executes and sets the example of appropriate project management oversight by overseeing multiple projects in various areas of discipline. Develops and maintains processes for checks and balances of key steps to be followed by operational resources and/or automated systems. Fosters vendor relationships to ensure timely and valuable deliverables for stakeholders. Ensures key vendors and applications integrate appropriately and minimize additional expense and dual entry and processing. Employs and maintains system processes and controls to protect data in conjunction with thecorporate business resumption plan. Defines and maintains strategy for data availability. Continually works with systems, vendors, and staff to seek methods of improving manual process with automation. Researches industry trends in data and development to ensure the credit union remains competitive in its products and service offerings. Maintains awareness of changing trends in technology and regulations in the credit union industry to include software and systems and act as required. Provides and maintains key methods of implementation of new enhancements, system upgrades and modifications by coordinating with proper staff and processes. Coordinates and maintains personnel resource schedule as applicable to ensure timeline processing of key business data. Acts as primary conduit for data flow and enhancements to key business workflows by directing appropriate staff and managing resources. Manages the full development lifecycle for the design, development, and deployment of solutions, and establish and maintain standards, methods, and procedures. Prepares service reports for the Executive Team and Board of Directors. Coaches and directs staff in operational activities to ensure compliance with operational goals. Ensures that various federal reporting documents are delivered in a timely manner. Ensures that processes comply with State and Federal rules and regulations. Provides leadership to the team ensuring employees are positioned for success by providing guidance and championing performance and development opportunities. Provides a high level of technical guidance to internal customers utilizing expert technical proficiency. Provides input on Departmental or functional strategy and policy formation. Ensure budgets, resources, and schedules meet corporate requirements and milestones. Utilize negotiation skills aimed at providing the best outcome for the organization. Collaborate with internal business partners to establish strategic plans and meet deadlines. Embraces and leads change. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events, on an annual basis. Performs other duties as assigned. Qualifications Bachelor's degree in Mathematics, Computer Science, Information Systems, or related field. At least six (6) years progressive experience working in a large, complex technical environment supporting workflow automation, information management, delivery, cultivation, and warehousing systems. At least five (5) years of experience in a leadership role building efficient, reliable, and scalable solutions that improve business outcomes. Preference will go to those with financial institution experience. Up-to-date practical knowledge of AI/ML technologies and their trends including vendors and tools used to drive real business value. Experience with cloud-based data platforms and services. Excellent leadership, communication, and interpersonal skills, with the ability to build and motivate high-performing teams. Strong project management and organizational skills with demonstrated ability to initiate and coordinate detailed tasks and timelines across multiple business functions required. Established and documented track record of making quality IT decisions based on quantitative methods and thorough research. This position requires highly specialized knowledge, with experience in several key skills, including but not limited to: Advanced knowledge of data stewardship tools including master data management, ETL tools, data dictionaries, etc. BI consumption tools and information consumer profiles. Data science methodology. Familiar with requirements gathering and documentation processes. Familiar with agile development processes. Security controls and best practices. Change management processes and procedures. Experience and knowledge of the financial services industry, specifically around electronic funds transfer, electronic banking, share draft processing, and data exchange is preferred. Experience with Symitar, Windows operating systems and Microsoft data products preferred. Ability, availability, and willingness to work flexible hours to accomplish workload. During periods of peak demand, job will require a non-traditional workweek with extra hours including evening and/or weekend duties. Interpersonal skills to diplomatically deal with employees of all levels, and to represent the credit union in a positive way during member contact. Excellent figure aptitude with accuracy and attention to detail. Ability to prioritize assignments and organize work efficiently, to handle large volumes of detail. Ability to deal tactfully and efficiently with members and co-workers on a professional level. Must be bondable. PI5e9220f5-
11/05/2026
Full time
Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: The Data & Analytics Director is responsible for leading and managing the Data Architecture, Engineering, Business Intelligence teams which encompasses data flow, analysis & reporting and data science based on organizational priorities. This includes aligning IT operational processes and strategic roadmaps with business needs, ensuring that standards and technology best practices are consistently met, and managing project intake and resources based on the direction and emphasis of organizational demands. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $159,822.78 - $186,851.34 with a progressive benefit package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Leads the organization in GreenState's data strategy, service management, and delivery functions. Establishing and executing a comprehensive data vision. Develops departmental operating plans to carry out the technology vision and leverage digital best practices across the organization. Aligns IT operational processes and roadmaps with the organizations business needs. Executes and sets the example of appropriate project management oversight by overseeing multiple projects in various areas of discipline. Develops and maintains processes for checks and balances of key steps to be followed by operational resources and/or automated systems. Fosters vendor relationships to ensure timely and valuable deliverables for stakeholders. Ensures key vendors and applications integrate appropriately and minimize additional expense and dual entry and processing. Employs and maintains system processes and controls to protect data in conjunction with thecorporate business resumption plan. Defines and maintains strategy for data availability. Continually works with systems, vendors, and staff to seek methods of improving manual process with automation. Researches industry trends in data and development to ensure the credit union remains competitive in its products and service offerings. Maintains awareness of changing trends in technology and regulations in the credit union industry to include software and systems and act as required. Provides and maintains key methods of implementation of new enhancements, system upgrades and modifications by coordinating with proper staff and processes. Coordinates and maintains personnel resource schedule as applicable to ensure timeline processing of key business data. Acts as primary conduit for data flow and enhancements to key business workflows by directing appropriate staff and managing resources. Manages the full development lifecycle for the design, development, and deployment of solutions, and establish and maintain standards, methods, and procedures. Prepares service reports for the Executive Team and Board of Directors. Coaches and directs staff in operational activities to ensure compliance with operational goals. Ensures that various federal reporting documents are delivered in a timely manner. Ensures that processes comply with State and Federal rules and regulations. Provides leadership to the team ensuring employees are positioned for success by providing guidance and championing performance and development opportunities. Provides a high level of technical guidance to internal customers utilizing expert technical proficiency. Provides input on Departmental or functional strategy and policy formation. Ensure budgets, resources, and schedules meet corporate requirements and milestones. Utilize negotiation skills aimed at providing the best outcome for the organization. Collaborate with internal business partners to establish strategic plans and meet deadlines. Embraces and leads change. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events, on an annual basis. Performs other duties as assigned. Qualifications Bachelor's degree in Mathematics, Computer Science, Information Systems, or related field. At least six (6) years progressive experience working in a large, complex technical environment supporting workflow automation, information management, delivery, cultivation, and warehousing systems. At least five (5) years of experience in a leadership role building efficient, reliable, and scalable solutions that improve business outcomes. Preference will go to those with financial institution experience. Up-to-date practical knowledge of AI/ML technologies and their trends including vendors and tools used to drive real business value. Experience with cloud-based data platforms and services. Excellent leadership, communication, and interpersonal skills, with the ability to build and motivate high-performing teams. Strong project management and organizational skills with demonstrated ability to initiate and coordinate detailed tasks and timelines across multiple business functions required. Established and documented track record of making quality IT decisions based on quantitative methods and thorough research. This position requires highly specialized knowledge, with experience in several key skills, including but not limited to: Advanced knowledge of data stewardship tools including master data management, ETL tools, data dictionaries, etc. BI consumption tools and information consumer profiles. Data science methodology. Familiar with requirements gathering and documentation processes. Familiar with agile development processes. Security controls and best practices. Change management processes and procedures. Experience and knowledge of the financial services industry, specifically around electronic funds transfer, electronic banking, share draft processing, and data exchange is preferred. Experience with Symitar, Windows operating systems and Microsoft data products preferred. Ability, availability, and willingness to work flexible hours to accomplish workload. During periods of peak demand, job will require a non-traditional workweek with extra hours including evening and/or weekend duties. Interpersonal skills to diplomatically deal with employees of all levels, and to represent the credit union in a positive way during member contact. Excellent figure aptitude with accuracy and attention to detail. Ability to prioritize assignments and organize work efficiently, to handle large volumes of detail. Ability to deal tactfully and efficiently with members and co-workers on a professional level. Must be bondable. PI5e9220f5-
Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: The Associate Enterprise System Administrator will maintain the core platform to ensure high availability, proper security while adding flexible integration with other systems. The position will also facilitate efforts with business units and end users across all departments to translate process requirements into business specifications. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $103,793.30 - $121,346.42 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Adheres to all state, federal and credit union regulations, policies and guidelines. Leads the Business Systems Administration team. Leads the setup, implementation, management, programming, training, modification, troubleshooting and ongoing administration of departmental systems and technology solutions. Leads the management, implementation, troubleshooting, and ongoing administration of third party websites that support the departmental business operations. Programs any custom work and writes reports as needed. Ensures departmental systems meet regulatory compliance and internal policies. Track and document changes as system modifications are completed. Serves as a technical resource to assist with timely, accurate and appropriate data extraction from the portfolio management tool(s) for manipulation into manageable format. Solicits regular feedback from staff on ideas for tools, efficiencies, and ideas and works with management or other departments to implement. Communicates process changes, enhancements, and modifications - verbally or through written documentation - to management, peers, staff, and other employees so that technology issues and solutions within departments are understood. Conducts research, review, and analysis of the effectiveness and efficiency of existing processes and develops strategies for enhancement. Creates, modifies, and removes user access users for various departmental systems. Creates, programs, analyzes, and assists with the creation of monthly, quarterly, and on demand BI Reports and system specific reports. Creates, modifies, and maps custom documents in departmental systems necessary for the operation of those department and/or to reasonably ensure compliance. Conducts training on software/new systems for the organization as needed. Acts as IT advocate across various departments including Mortgage, Account Resolutions, Retail, etc. Qualifications College degree in relevant field or equivalent work experience in related field. Minimum 5 years of system administration, IT or related experience required. Willingness to work flexible hours to accomplish workload. During periods of peak demand and at other times, job will require a non-traditional workweek with extra hours including evening and/or weekend duties. Systems administration or similar experience preferred. Working knowledge of PC hardware, software and systems; SQL script; reporting tools; technical aptitude; and a high level of proficiency with Microsoft Office. Accuracy and attention to detail required with a basic understanding of statistical analysis. Interpersonal skills to represent the Credit Union in a positive way during member and vendor contact. Ability to provide quality service to co-workers, vendors and members by phone or in person. Ability to deal tactfully and efficiently with employees, members and co-workers in a professional manner. Ability to develop and maintain effective working relationships with co-workers and outside vendors. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to communicate with members of multiple departments regarding their software needs and tailor systems and train accordingly. Ensure effective change management and document configuration. Must be bondable. PIc30ccc0f6e49-2921
11/05/2026
Full time
Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: The Associate Enterprise System Administrator will maintain the core platform to ensure high availability, proper security while adding flexible integration with other systems. The position will also facilitate efforts with business units and end users across all departments to translate process requirements into business specifications. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $103,793.30 - $121,346.42 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Adheres to all state, federal and credit union regulations, policies and guidelines. Leads the Business Systems Administration team. Leads the setup, implementation, management, programming, training, modification, troubleshooting and ongoing administration of departmental systems and technology solutions. Leads the management, implementation, troubleshooting, and ongoing administration of third party websites that support the departmental business operations. Programs any custom work and writes reports as needed. Ensures departmental systems meet regulatory compliance and internal policies. Track and document changes as system modifications are completed. Serves as a technical resource to assist with timely, accurate and appropriate data extraction from the portfolio management tool(s) for manipulation into manageable format. Solicits regular feedback from staff on ideas for tools, efficiencies, and ideas and works with management or other departments to implement. Communicates process changes, enhancements, and modifications - verbally or through written documentation - to management, peers, staff, and other employees so that technology issues and solutions within departments are understood. Conducts research, review, and analysis of the effectiveness and efficiency of existing processes and develops strategies for enhancement. Creates, modifies, and removes user access users for various departmental systems. Creates, programs, analyzes, and assists with the creation of monthly, quarterly, and on demand BI Reports and system specific reports. Creates, modifies, and maps custom documents in departmental systems necessary for the operation of those department and/or to reasonably ensure compliance. Conducts training on software/new systems for the organization as needed. Acts as IT advocate across various departments including Mortgage, Account Resolutions, Retail, etc. Qualifications College degree in relevant field or equivalent work experience in related field. Minimum 5 years of system administration, IT or related experience required. Willingness to work flexible hours to accomplish workload. During periods of peak demand and at other times, job will require a non-traditional workweek with extra hours including evening and/or weekend duties. Systems administration or similar experience preferred. Working knowledge of PC hardware, software and systems; SQL script; reporting tools; technical aptitude; and a high level of proficiency with Microsoft Office. Accuracy and attention to detail required with a basic understanding of statistical analysis. Interpersonal skills to represent the Credit Union in a positive way during member and vendor contact. Ability to provide quality service to co-workers, vendors and members by phone or in person. Ability to deal tactfully and efficiently with employees, members and co-workers in a professional manner. Ability to develop and maintain effective working relationships with co-workers and outside vendors. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to communicate with members of multiple departments regarding their software needs and tailor systems and train accordingly. Ensure effective change management and document configuration. Must be bondable. PIc30ccc0f6e49-2921
Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: The IT Enterprise System Administrator II will maintain the Jack Henry core platform to ensure high availability, proper security while adding flexible integration with other systems. Additionally, the position will be primarily responsible for workflow automations (OpCon). GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $103,793.30 - $121,346.42 with a progressive benefit package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Maintain the Jack Henry core system by tracking server activity, performing upgrades of software, maintaining computer hardware, addressing technical issues, and improving efficiency by evaluating system functions. Work during off hours on system upgrades and fixes to reduce impact on business. Facilitate business continuity tests and recovery objectives in the event of a disaster. Manage the vendor relationship as it pertains to the core system. Serves as liaison between end users and development (technical and non-technical) during all phases of the product lifecycle. Works closely with third-party vendors to ensure problem resolution, or successful software or hardware implementation. Is responsible for application configuration, patching, and release management. Performs daily, monthly, quarterly, and yearend production activities that include application upgrades and maintenance. Identifies, promotes, and evaluates idea driven solutions and innovations. Facilitates business process changes for greater efficiency and improvement. Plans, conducts, directs, and performs project need analysis, managing the delivery of solutions from conception to implementation. Defines specifications and workflow models for product development. Prepares scope, work-effort, and cost estimates. Works with current and potential vendors to evaluate, implement, address, and coordinate new hardware & software, releases, patches, regulatory compliance and serves as the point of escalation during outages or periods of degraded software performance. Performs configuration changes to production applications. Executes and facilitates periodic testing and implementation of contingency plans to ensure availability of applications in case of system failure. Assists in preparation and testing of annual disaster recovery. Acts as the point of contact for business units in solving serious software and usability problems. Documents procedures in a manner such that future deployments and redeployments are repeatable. Performs general administrative functions, vendor due diligence, documentation, maintenance of vendor records, and processing invoices. Contributes technical knowledge and understanding of applications to training programs, support documentation, and operating procedures. Adheres to the change management process for all changes made to system components by creating specifications in a manner that allows for notification to affected parties and recovery from the change in the event it is necessary. Assists in training of new employees. Provides back up for team members where needed. Performs other duties as assigned. Qualifications College degree in relevant field or equivalent work experience. Five years of similar or related experience in supporting business applications environments within a financial institution environment. Experience with Jack Henry core banking data processing, imaging, Synergy/ITC, CRM, account opening, loan origination, and job scheduling systems(OpCon) is preferred. Proven ability to partner effectively across all levels of the organization and develop positive working relationships. Excellent communication/influence skills, including reports; presentations; group facilitation; ability to develop professional relationships both inside and outside the organization. Capable of independent judgment with significant discretion to make daily operational decisions. Must be highly organized and able to execute multiple complex projects concurrently within required timelines and expectations and be able to redirect priorities based upon current workload. Sufficient comprehension of the subject area(s) to solve unusual as well as common work problems. Thorough knowledge and understanding of financial institution operation and business processes. General familiarity with problem analysis and excellent level of problem-solving capabilities to establish adequate solutions to operating problems. General knowledge of production cycles and projected results of those cycles for related applications. Experience with systems analysis tools, data extraction, database queries, and report writing tools. Must be able to satisfy all job responsibilities, including detecting and resolving system errors with very limited input from the direct supervisor. Stays current with emerging technology trends. Must be flexible to work after-hours and on-call. Must be bondable. PIcd42-3916
11/05/2026
Full time
Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: The IT Enterprise System Administrator II will maintain the Jack Henry core platform to ensure high availability, proper security while adding flexible integration with other systems. Additionally, the position will be primarily responsible for workflow automations (OpCon). GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $103,793.30 - $121,346.42 with a progressive benefit package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Maintain the Jack Henry core system by tracking server activity, performing upgrades of software, maintaining computer hardware, addressing technical issues, and improving efficiency by evaluating system functions. Work during off hours on system upgrades and fixes to reduce impact on business. Facilitate business continuity tests and recovery objectives in the event of a disaster. Manage the vendor relationship as it pertains to the core system. Serves as liaison between end users and development (technical and non-technical) during all phases of the product lifecycle. Works closely with third-party vendors to ensure problem resolution, or successful software or hardware implementation. Is responsible for application configuration, patching, and release management. Performs daily, monthly, quarterly, and yearend production activities that include application upgrades and maintenance. Identifies, promotes, and evaluates idea driven solutions and innovations. Facilitates business process changes for greater efficiency and improvement. Plans, conducts, directs, and performs project need analysis, managing the delivery of solutions from conception to implementation. Defines specifications and workflow models for product development. Prepares scope, work-effort, and cost estimates. Works with current and potential vendors to evaluate, implement, address, and coordinate new hardware & software, releases, patches, regulatory compliance and serves as the point of escalation during outages or periods of degraded software performance. Performs configuration changes to production applications. Executes and facilitates periodic testing and implementation of contingency plans to ensure availability of applications in case of system failure. Assists in preparation and testing of annual disaster recovery. Acts as the point of contact for business units in solving serious software and usability problems. Documents procedures in a manner such that future deployments and redeployments are repeatable. Performs general administrative functions, vendor due diligence, documentation, maintenance of vendor records, and processing invoices. Contributes technical knowledge and understanding of applications to training programs, support documentation, and operating procedures. Adheres to the change management process for all changes made to system components by creating specifications in a manner that allows for notification to affected parties and recovery from the change in the event it is necessary. Assists in training of new employees. Provides back up for team members where needed. Performs other duties as assigned. Qualifications College degree in relevant field or equivalent work experience. Five years of similar or related experience in supporting business applications environments within a financial institution environment. Experience with Jack Henry core banking data processing, imaging, Synergy/ITC, CRM, account opening, loan origination, and job scheduling systems(OpCon) is preferred. Proven ability to partner effectively across all levels of the organization and develop positive working relationships. Excellent communication/influence skills, including reports; presentations; group facilitation; ability to develop professional relationships both inside and outside the organization. Capable of independent judgment with significant discretion to make daily operational decisions. Must be highly organized and able to execute multiple complex projects concurrently within required timelines and expectations and be able to redirect priorities based upon current workload. Sufficient comprehension of the subject area(s) to solve unusual as well as common work problems. Thorough knowledge and understanding of financial institution operation and business processes. General familiarity with problem analysis and excellent level of problem-solving capabilities to establish adequate solutions to operating problems. General knowledge of production cycles and projected results of those cycles for related applications. Experience with systems analysis tools, data extraction, database queries, and report writing tools. Must be able to satisfy all job responsibilities, including detecting and resolving system errors with very limited input from the direct supervisor. Stays current with emerging technology trends. Must be flexible to work after-hours and on-call. Must be bondable. PIcd42-3916
Overview The MAC Representative I provides support within the Member Assistance Center (MAC) by assisting members through all contact center channels. This role performs routine transactions and responds to basic inquiries while learning Credit Union products, services, and processes. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Demonstrate and support the values of the Member Assistance Center (MAC) through daily interactions. Assist members and potential members via phone, email, online chat, ITM, and digital messaging platforms by: Answering basic questions about GreenState products and services Completing routine transactions following established procedures Identifying member needs and providing appropriate basic information Ensure timely follow up on tickets Escalate non-routine, complex, or out-of-guideline issues to appropriate team members. Follow established processes and procedures to ensure accuracy and compliance. Use internal systems to verify member identity and complete transactions. Provide basic guidance to members on digital and self-service tools. Complete assigned processing tasks such as document handling or internal requests with accuracy and timeliness. Maintain attention to detail while performing routine, repetitive tasks. Identify sales opportunities while building member relationships Meet established individual and team performance expectations. Demonstrate professionalism, teamwork, and respect in all interactions. Participate in training and development activities to build knowledge and skills. Support team operations and departmental needs as assigned. Complete other duties as assigned. Qualifications High School Diploma or GED 0-2 years of relevant experience, preferably in a communication center and/or financial institution. Basic knowledge of deposit products and regulations or ability to learn quickly. Strong verbal and written communication skills appropriate for member interactions across phone and digital channels. Ability to navigate multiple communication platforms (phone, chat, email, video) and internal systems. Demonstrates ability to multitask, prioritize, and work efficiently in a fast-paced environment. Basic to intermediate proficiency with computer applications (e.g., word processing, spreadsheets, and database systems). Demonstrates attention to detail and accuracy when performing routine tasks. Customer-focused with the ability to identify basic needs and provide appropriate information. Demonstrates reliability, including consistent attendance and punctuality, and flexibility to meet business needs. Comfortable being on camera and conducting business via video and digital platforms. Ability to develop and maintain effective working relationships with team members. Must be bondable. PI00ee5-
11/05/2026
Full time
Overview The MAC Representative I provides support within the Member Assistance Center (MAC) by assisting members through all contact center channels. This role performs routine transactions and responds to basic inquiries while learning Credit Union products, services, and processes. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Demonstrate and support the values of the Member Assistance Center (MAC) through daily interactions. Assist members and potential members via phone, email, online chat, ITM, and digital messaging platforms by: Answering basic questions about GreenState products and services Completing routine transactions following established procedures Identifying member needs and providing appropriate basic information Ensure timely follow up on tickets Escalate non-routine, complex, or out-of-guideline issues to appropriate team members. Follow established processes and procedures to ensure accuracy and compliance. Use internal systems to verify member identity and complete transactions. Provide basic guidance to members on digital and self-service tools. Complete assigned processing tasks such as document handling or internal requests with accuracy and timeliness. Maintain attention to detail while performing routine, repetitive tasks. Identify sales opportunities while building member relationships Meet established individual and team performance expectations. Demonstrate professionalism, teamwork, and respect in all interactions. Participate in training and development activities to build knowledge and skills. Support team operations and departmental needs as assigned. Complete other duties as assigned. Qualifications High School Diploma or GED 0-2 years of relevant experience, preferably in a communication center and/or financial institution. Basic knowledge of deposit products and regulations or ability to learn quickly. Strong verbal and written communication skills appropriate for member interactions across phone and digital channels. Ability to navigate multiple communication platforms (phone, chat, email, video) and internal systems. Demonstrates ability to multitask, prioritize, and work efficiently in a fast-paced environment. Basic to intermediate proficiency with computer applications (e.g., word processing, spreadsheets, and database systems). Demonstrates attention to detail and accuracy when performing routine tasks. Customer-focused with the ability to identify basic needs and provide appropriate information. Demonstrates reliability, including consistent attendance and punctuality, and flexibility to meet business needs. Comfortable being on camera and conducting business via video and digital platforms. Ability to develop and maintain effective working relationships with team members. Must be bondable. PI00ee5-
Job Description Job Description SciTec, a Firefly Aerospace Company, is a dynamic non-traditional defense contractor that delivers advanced technologies in support of U.S. National Security and Defense. For the past forty-five plus years, we have supported Department of Defense customers by developing innovative remote sensing algorithms, tools, and techniques to deliver world-class data exploitation capabilities supporting missile defense; intelligence, surveillance, & reconnaissance; space domain awareness; and aircraft survivability missions. Important Notice: SciTec exclusively works on U.S. government contracts that require U.S. citizenship for all employees. Applicants that do not meet this requirement will not be considered. SciTec has an immediate opportunity for a talented engineer to support our programs delivering Next-Generation Missile Warning software. This is a unique opportunity to join a business delivering core capabilities for National defense. You will work within a fast-paced team delivering end-to-end software processing of Overhead Persistent InfraRed (OPIR) sensor data for Missile Warning, Missile Defense, Battlespace Awareness, and Technical Intelligence. We are seeking an Application Security Engineer Lead to help secure mission-critical software systems by identifying, analyzing, and mitigating application-level vulnerabilities. This role focuses on hands-on security analysis, tooling integration, and working directly with software engineers to embed security into the development lifecycle. The ideal candidate combines strong technical security skills with the ability to collaborate effectively with developers in a DevSecOps environment. Responsibilities Perform application security analysis using both automated and manual techniques, including: Static code analysis (SAST) Software composition analysis (SCA) Fuzzing Manual code and design reviews Lead an application security team in support of multiple programs Identify, analyze, and help remediate application vulnerabilities Support software engineers in integrating security considerations into system and application designs Integrate and maintain application security tooling within CI/CD and DevSecOps pipelines Design, implement, and improve continuous integration security analysis tooling Tune and maintain security tools to reduce false positives and improve signal quality Assist development teams in understanding findings and implementing effective fixes Support threat modeling and secure design reviews Stay current with emerging vulnerabilities, attack techniques, and mitigation strategies Document findings, recommendations, and best practices Perform other duties as assigned Requirements Bachelor's degree plus 8+ years of professional experience in cybersecurity or software development, or equivalent experience 2+ years of experience focused on application/software security Experience analyzing source code for security flaws Familiarity with secure software development practices Strong analytical and problem-solving skills Detail-oriented with strong written and verbal communication abilities Ability to qualify for and maintain a DoD Secret security clearance Ability to meet DoD 8140.01 Cyberspace Workforce Management requirements within six months of hire Ability to effectively collaborate with government customer team members and other engineers Candidates who have any of the following skills will be preferred: Active DoD Secret clearance or higher Experience identifying, exploiting, and remediating application vulnerabilities Credit for published CVEs is a strong plus Proficiency in one or more programming languages such as C++, Python, JavaScript, Rust Experience configuring and operating static analysis tools (e.g., Coverity, Klocwork, SonarQube) Experience configuring and operating software composition analysis tools (e.g., Snyk, Sonatype, Anchore, JFrog Xray) Experience with fuzzing frameworks (AFL, AFL , honggfuzz, or similar) Experience with debugging, runtime instrumentation, or reverse engineering, including tools such as strace, eBPF, Ghidra or IDA Pro Familiarity with threat modeling methodologies and frameworks such as MITRE ATT&CK Experience working in DevSecOps or Agile development environments Resumes, Cover Letters, and Applications which are generated by AI will not be considered for employment. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Benefits SciTec offers a highly competitive salary and benefits package, including: 4% Safe Harbor 401(k) match 100% company paid HSA Medical insurance, with a choice of 2 buy-up options 80% company paid Dental insurance 100% company paid Vision insurance 100% company paid Life insurance 100% company paid Long-term Disability insurance 100% company paid Hospital Indemnity insurance Voluntary Accident and Critical Illness insurance Short-term Disability insurance Annual Profit-Sharing Plan Discretionary Performance Bonus Paid Parental Leave Generous Paid Time Off, including Holiday, Vacation, and Sick Pay Flexible Work Hours The pay range for this position is $155,000 - $185,000 / year. SciTec considers several factors when extending an offer of employment, including but not limited to the role and associated responsibilities, a candidate's work experience, education/training, and key skills. This is not a guarantee of compensation. SciTec is proud to be an Equal Opportunity employer. VET/Disabled.
11/05/2026
Full time
Job Description Job Description SciTec, a Firefly Aerospace Company, is a dynamic non-traditional defense contractor that delivers advanced technologies in support of U.S. National Security and Defense. For the past forty-five plus years, we have supported Department of Defense customers by developing innovative remote sensing algorithms, tools, and techniques to deliver world-class data exploitation capabilities supporting missile defense; intelligence, surveillance, & reconnaissance; space domain awareness; and aircraft survivability missions. Important Notice: SciTec exclusively works on U.S. government contracts that require U.S. citizenship for all employees. Applicants that do not meet this requirement will not be considered. SciTec has an immediate opportunity for a talented engineer to support our programs delivering Next-Generation Missile Warning software. This is a unique opportunity to join a business delivering core capabilities for National defense. You will work within a fast-paced team delivering end-to-end software processing of Overhead Persistent InfraRed (OPIR) sensor data for Missile Warning, Missile Defense, Battlespace Awareness, and Technical Intelligence. We are seeking an Application Security Engineer Lead to help secure mission-critical software systems by identifying, analyzing, and mitigating application-level vulnerabilities. This role focuses on hands-on security analysis, tooling integration, and working directly with software engineers to embed security into the development lifecycle. The ideal candidate combines strong technical security skills with the ability to collaborate effectively with developers in a DevSecOps environment. Responsibilities Perform application security analysis using both automated and manual techniques, including: Static code analysis (SAST) Software composition analysis (SCA) Fuzzing Manual code and design reviews Lead an application security team in support of multiple programs Identify, analyze, and help remediate application vulnerabilities Support software engineers in integrating security considerations into system and application designs Integrate and maintain application security tooling within CI/CD and DevSecOps pipelines Design, implement, and improve continuous integration security analysis tooling Tune and maintain security tools to reduce false positives and improve signal quality Assist development teams in understanding findings and implementing effective fixes Support threat modeling and secure design reviews Stay current with emerging vulnerabilities, attack techniques, and mitigation strategies Document findings, recommendations, and best practices Perform other duties as assigned Requirements Bachelor's degree plus 8+ years of professional experience in cybersecurity or software development, or equivalent experience 2+ years of experience focused on application/software security Experience analyzing source code for security flaws Familiarity with secure software development practices Strong analytical and problem-solving skills Detail-oriented with strong written and verbal communication abilities Ability to qualify for and maintain a DoD Secret security clearance Ability to meet DoD 8140.01 Cyberspace Workforce Management requirements within six months of hire Ability to effectively collaborate with government customer team members and other engineers Candidates who have any of the following skills will be preferred: Active DoD Secret clearance or higher Experience identifying, exploiting, and remediating application vulnerabilities Credit for published CVEs is a strong plus Proficiency in one or more programming languages such as C++, Python, JavaScript, Rust Experience configuring and operating static analysis tools (e.g., Coverity, Klocwork, SonarQube) Experience configuring and operating software composition analysis tools (e.g., Snyk, Sonatype, Anchore, JFrog Xray) Experience with fuzzing frameworks (AFL, AFL , honggfuzz, or similar) Experience with debugging, runtime instrumentation, or reverse engineering, including tools such as strace, eBPF, Ghidra or IDA Pro Familiarity with threat modeling methodologies and frameworks such as MITRE ATT&CK Experience working in DevSecOps or Agile development environments Resumes, Cover Letters, and Applications which are generated by AI will not be considered for employment. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Benefits SciTec offers a highly competitive salary and benefits package, including: 4% Safe Harbor 401(k) match 100% company paid HSA Medical insurance, with a choice of 2 buy-up options 80% company paid Dental insurance 100% company paid Vision insurance 100% company paid Life insurance 100% company paid Long-term Disability insurance 100% company paid Hospital Indemnity insurance Voluntary Accident and Critical Illness insurance Short-term Disability insurance Annual Profit-Sharing Plan Discretionary Performance Bonus Paid Parental Leave Generous Paid Time Off, including Holiday, Vacation, and Sick Pay Flexible Work Hours The pay range for this position is $155,000 - $185,000 / year. SciTec considers several factors when extending an offer of employment, including but not limited to the role and associated responsibilities, a candidate's work experience, education/training, and key skills. This is not a guarantee of compensation. SciTec is proud to be an Equal Opportunity employer. VET/Disabled.
Bellingham Technical College
Bellingham, Washington
Summary: Bellingham Technical College (BTC) seeks a 75% (30 hour per week) Senior Research Analyst to lead collaborative assessment of the College's Competency-Based Education (CBE) implementation; help build centralized data dashboards and systems; collect and analyze information on student characteristics, enrollment, retention, and completion; and train BTC employees on using data related to both student/employee experiences with CBE and regional workforce needs. They will support relevant data and research requests, work with other grant team members to track the performance of project objectives, and assist with grant external evaluation processes as appropriate. As a member of BTC's Institutional Planning and Assessment (IPA) department, this position will help advance BTC's culture of inquiry and evidence by providing relevant project data and analyses for use in planning and decision-making. The position is funded through a five-year Title III Strengthening Institutions Program (SIP) grant project, Meeting Workforce Demand Through Competency-Based Education (CBE) . The grant is scheduled to end September 30, 2031; however, grant-funded positions are temporary, dependent upon project funding, and can end at any time funding is discontinued. Salary: $69,750 - 81,000 annually for this 75% position Under the general direction of the Associate Director of Data and Research, the Senior Research Analyst will: Work collaboratively with campus partners to develop an outcomes-based assessment plan, assess the effectiveness of BTC's Competency-Based Education (CBE) implementation (e.g., redesigned instructional model, adjusted student support services, and new faculty training), and identify areas of improvement based on the assessment; Create and/or enhance existing data systems-including data dashboards to track student enrollment, course success, persistence, time-to-completion, and credential attainment-to help employees analyze data related to student and employee engagement with CBE experiences; Design data collection instruments (e.g., activity tracking mechanisms, survey, interview/focus group protocols), conduct interviews/focus group sessions, and administer surveys; Develop a workforce demand data system that integrates existing regional and/or State resources and practices; Develop and provide training to BTC employees related to analyzing regional industry demand data and engaging in data-informed workforce development planning; Respond to and track relevant data and research requests from internal and external audiences; Work with the Title III SIP grant team to track the performance of project objectives and assist with external evaluation processes as appropriate; Contribute to the advancement of BTC's culture of inquiry and evidence by providing relevant project data and analyses for use in planning and decision-making; Operate a variety of research and analytic computer application programs (e.g., SQL Server Management Studio SSMS , PeopleSoft PS Query, Tableau, R Statistical Computing Software, statistical applications of Microsoft Access and Excel); Identify and work with appropriate departments to address issues pertaining to data quality control (e.g., data input accuracy and consistency); Apply legal and ethical components involved in conducting research and analysis (e.g., Family Educational Rights and Privacy Act FERPA , human subjects protection); Present complex information to non-technical audiences; Maintain regular, ongoing communications with Title III SIP grant team members and key Institutional Planning & Assessment department partners across campus; Serve as a member on committees or groups that require data or accountability/performance measures and participate in the activities of the Research and Planning Commission (RPC) of the WA State Board for Community and Technical Colleges (SBCTC); and Perform other duties as assigned. Skills/Abilities: Strong collaborative leadership skills; Skills in research and assessment methodologies and design, including quantitative, qualitative, and mixed methods approaches; Strong organizational and problem-solving; Excellent oral/written communication skills, including ability to write clearly and concisely; Ability to use a variety of technologies to manage, extract, analyze, present, and visualize data; Ability to troubleshoot and quickly identify solutions to data reporting and analysis problems; Ability to learn and apply new technologies and best practices; Ability to work collaboratively with different members of the College-including individuals of varied ethnicities, ages, backgrounds, and abilities-in an inclusive and participatory manner; Ability to maintain confidentiality and adhere to research ethics; Ability to present technical information to non-technical audiences and provide training and technical assistance to adult learners; Ability to work under pressure, work with ambiguity, and prioritize competing demands; Ability to work within a team. Minimum Qualifications: Bachelor's degree from an accredited institution; One year of experience managing, extracting, analyzing, and presenting data; and One year of experience working with structured query language (SQL); OR A combination of experiences and training that provides the applicant with the knowledge, skills, and abilities to perform the job will be considered. Preferred Qualifications: Master's degree or higher from an accredited institution; Experience with quantitative, qualitative, and mixed methods data analysis and assessment including using multiple data resources to support institutional/organizational improvement and data-informed decision-making; Experience with project management and working collaboratively with colleagues; Experience using Microsoft Office applications (Access, Excel, Outlook, PowerPoint, and Word), SQL utilization software (e.g., SSMS), statistical tools (e.g., Python, R, SAS, SPSS), data visualization tools (e.g., Shiny, Tableau), the Oracle PeopleSoft ERP system, qualitative assessment tools (e.g., SurveyMonkey, Microsoft Forms) and/or related data structures and reporting tools; Experience teaching and/or providing training and technical assistance to adult learners; Professional experience in higher education and/or a research setting; Experience with using Washington State Board for Community and Technical Colleges (SBCTC) statewide data management systems, data warehouses, and/or processes related to allocation and funding; Experience with Washington State labor market data; Experience applying best practices in data visualization (e.g., dashboards); Experience with maintaining data confidentiality and security, and adhering to research ethics Compensation, Work Schedule and Benefits: Salary: $69,750 - 81,000 annually for this 75% position Benefits: Leave benefits: 8 hours per month of sick leave 16 hours per month of vacation leave 24 hours of personal leave per calendar year 12 paid state/college holidays per calendar year Benefits also include a Washington State insurance package including selecting one of: 6 medical options 3 dental plan options 3 vision plan options Include: life insurance long-term disability Retirement benefits package including one of: TIAA State Board Retirement Plan (SBRP) Public Employees Retirement System (PERS) Plan 3 Two voluntary investment (not matched) programs TIAA (403b) State Deferred Compensation (457) plan Additional optional benefits include ability to participate in: Medical Flexible Spending plan Limited Purpose Flexible Spending plan Health Savings Account Dependent Care Assistance Discounts for automobile and homeowner insurance Employee Assistance Program (EAP) Up to 21 days of military leave Up to 5 days of paid bereavement leave Paid civil/jury duty Bereavement leave Ability to participate in a shared leave program State Employee Tuition Waiver (when eligible) Application Procedures and Deadline: Required application materials must be completed and submitted online at and received by 5 p.m. on November 30, 2026, for priority consideration. Application materials received after this date and time may be considered until the position is filled. More information about Bellingham Technical College is at or contact the Human Resources office at . At this time, BTC is not sponsoring H-1B Visas. Required Online Application Materials: (Attachments in Word or PDF file only) Completed BTC Online Employment Application including Supplemental Questions, Current resume or curriculum vitae (CV), and Cover letter detailing how you meet the qualifications for this position. Additional Information: Interviews are tentatively scheduled for December 9 th and 10 th , 2026. Candidates selected for interviews may be asked to complete a skills test. Second interviews are tentatively scheduled for December 14-18, 2026. Estimated Start Date: January 16, 2027 Compensation details: 0 Yearly Salary PI95f308f8c8ee-2608
11/05/2026
Full time
Summary: Bellingham Technical College (BTC) seeks a 75% (30 hour per week) Senior Research Analyst to lead collaborative assessment of the College's Competency-Based Education (CBE) implementation; help build centralized data dashboards and systems; collect and analyze information on student characteristics, enrollment, retention, and completion; and train BTC employees on using data related to both student/employee experiences with CBE and regional workforce needs. They will support relevant data and research requests, work with other grant team members to track the performance of project objectives, and assist with grant external evaluation processes as appropriate. As a member of BTC's Institutional Planning and Assessment (IPA) department, this position will help advance BTC's culture of inquiry and evidence by providing relevant project data and analyses for use in planning and decision-making. The position is funded through a five-year Title III Strengthening Institutions Program (SIP) grant project, Meeting Workforce Demand Through Competency-Based Education (CBE) . The grant is scheduled to end September 30, 2031; however, grant-funded positions are temporary, dependent upon project funding, and can end at any time funding is discontinued. Salary: $69,750 - 81,000 annually for this 75% position Under the general direction of the Associate Director of Data and Research, the Senior Research Analyst will: Work collaboratively with campus partners to develop an outcomes-based assessment plan, assess the effectiveness of BTC's Competency-Based Education (CBE) implementation (e.g., redesigned instructional model, adjusted student support services, and new faculty training), and identify areas of improvement based on the assessment; Create and/or enhance existing data systems-including data dashboards to track student enrollment, course success, persistence, time-to-completion, and credential attainment-to help employees analyze data related to student and employee engagement with CBE experiences; Design data collection instruments (e.g., activity tracking mechanisms, survey, interview/focus group protocols), conduct interviews/focus group sessions, and administer surveys; Develop a workforce demand data system that integrates existing regional and/or State resources and practices; Develop and provide training to BTC employees related to analyzing regional industry demand data and engaging in data-informed workforce development planning; Respond to and track relevant data and research requests from internal and external audiences; Work with the Title III SIP grant team to track the performance of project objectives and assist with external evaluation processes as appropriate; Contribute to the advancement of BTC's culture of inquiry and evidence by providing relevant project data and analyses for use in planning and decision-making; Operate a variety of research and analytic computer application programs (e.g., SQL Server Management Studio SSMS , PeopleSoft PS Query, Tableau, R Statistical Computing Software, statistical applications of Microsoft Access and Excel); Identify and work with appropriate departments to address issues pertaining to data quality control (e.g., data input accuracy and consistency); Apply legal and ethical components involved in conducting research and analysis (e.g., Family Educational Rights and Privacy Act FERPA , human subjects protection); Present complex information to non-technical audiences; Maintain regular, ongoing communications with Title III SIP grant team members and key Institutional Planning & Assessment department partners across campus; Serve as a member on committees or groups that require data or accountability/performance measures and participate in the activities of the Research and Planning Commission (RPC) of the WA State Board for Community and Technical Colleges (SBCTC); and Perform other duties as assigned. Skills/Abilities: Strong collaborative leadership skills; Skills in research and assessment methodologies and design, including quantitative, qualitative, and mixed methods approaches; Strong organizational and problem-solving; Excellent oral/written communication skills, including ability to write clearly and concisely; Ability to use a variety of technologies to manage, extract, analyze, present, and visualize data; Ability to troubleshoot and quickly identify solutions to data reporting and analysis problems; Ability to learn and apply new technologies and best practices; Ability to work collaboratively with different members of the College-including individuals of varied ethnicities, ages, backgrounds, and abilities-in an inclusive and participatory manner; Ability to maintain confidentiality and adhere to research ethics; Ability to present technical information to non-technical audiences and provide training and technical assistance to adult learners; Ability to work under pressure, work with ambiguity, and prioritize competing demands; Ability to work within a team. Minimum Qualifications: Bachelor's degree from an accredited institution; One year of experience managing, extracting, analyzing, and presenting data; and One year of experience working with structured query language (SQL); OR A combination of experiences and training that provides the applicant with the knowledge, skills, and abilities to perform the job will be considered. Preferred Qualifications: Master's degree or higher from an accredited institution; Experience with quantitative, qualitative, and mixed methods data analysis and assessment including using multiple data resources to support institutional/organizational improvement and data-informed decision-making; Experience with project management and working collaboratively with colleagues; Experience using Microsoft Office applications (Access, Excel, Outlook, PowerPoint, and Word), SQL utilization software (e.g., SSMS), statistical tools (e.g., Python, R, SAS, SPSS), data visualization tools (e.g., Shiny, Tableau), the Oracle PeopleSoft ERP system, qualitative assessment tools (e.g., SurveyMonkey, Microsoft Forms) and/or related data structures and reporting tools; Experience teaching and/or providing training and technical assistance to adult learners; Professional experience in higher education and/or a research setting; Experience with using Washington State Board for Community and Technical Colleges (SBCTC) statewide data management systems, data warehouses, and/or processes related to allocation and funding; Experience with Washington State labor market data; Experience applying best practices in data visualization (e.g., dashboards); Experience with maintaining data confidentiality and security, and adhering to research ethics Compensation, Work Schedule and Benefits: Salary: $69,750 - 81,000 annually for this 75% position Benefits: Leave benefits: 8 hours per month of sick leave 16 hours per month of vacation leave 24 hours of personal leave per calendar year 12 paid state/college holidays per calendar year Benefits also include a Washington State insurance package including selecting one of: 6 medical options 3 dental plan options 3 vision plan options Include: life insurance long-term disability Retirement benefits package including one of: TIAA State Board Retirement Plan (SBRP) Public Employees Retirement System (PERS) Plan 3 Two voluntary investment (not matched) programs TIAA (403b) State Deferred Compensation (457) plan Additional optional benefits include ability to participate in: Medical Flexible Spending plan Limited Purpose Flexible Spending plan Health Savings Account Dependent Care Assistance Discounts for automobile and homeowner insurance Employee Assistance Program (EAP) Up to 21 days of military leave Up to 5 days of paid bereavement leave Paid civil/jury duty Bereavement leave Ability to participate in a shared leave program State Employee Tuition Waiver (when eligible) Application Procedures and Deadline: Required application materials must be completed and submitted online at and received by 5 p.m. on November 30, 2026, for priority consideration. Application materials received after this date and time may be considered until the position is filled. More information about Bellingham Technical College is at or contact the Human Resources office at . At this time, BTC is not sponsoring H-1B Visas. Required Online Application Materials: (Attachments in Word or PDF file only) Completed BTC Online Employment Application including Supplemental Questions, Current resume or curriculum vitae (CV), and Cover letter detailing how you meet the qualifications for this position. Additional Information: Interviews are tentatively scheduled for December 9 th and 10 th , 2026. Candidates selected for interviews may be asked to complete a skills test. Second interviews are tentatively scheduled for December 14-18, 2026. Estimated Start Date: January 16, 2027 Compensation details: 0 Yearly Salary PI95f308f8c8ee-2608
Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: The IT Developer leads the design, development, implementation, maintenance and support of real time integration and interfaces between GreenState's on-premises and hosted software platforms. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $103,793.30 - $121,346.42 with a progressive benefit package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Working with the team to architect and support both cloud and on-premises data integration and error reporting solutions. Will work from functional requirement specifications, data integration specifications, and security specifications to maintain, modify, and devise new data integrations. Creates and updates automated API functional, performance, and security tests. Works closely with third-party vendors to ensure problem resolution, or successful software or hardware implementation. Identifies, promotes, and evaluates idea driven solutions and innovations. Facilitates business process changes for greater efficiency and improvement. Defines specifications and workflow models for product development. Prepares scope, work-effort, and cost estimates. Performs configuration changes to production applications. Executes and facilitates periodic testing and implementation of contingency plans to ensure availability of applications in case of system failure. Assists in preparation and testing of annual disaster recovery. Documents procedures in a manner such that future deployments and redeployments are repeatable. Adheres to the change management process for all changes made to system components by creating specifications in a manner that allows for notification to affected parties and recovery from the change in the event it is necessary. Performs other duties as assigned. Qualifications Three to five years (minimum) hands-on development experience implementing integration solutions. College degree in relevant field or equivalent work experience. Strong foundation on Software life cycle - Design, Build, Operate, Maintain Hands on experience in integration technologies, API design and operations Hands on experience in Java, SOAP, REST, XML, JSON, RAML, OAS, Messaging Ability to handle tactical (technical) issues and lead with example to manage strategic accounts for growth and success Understand various deployment topologies- On-prem, Cloud; integration patterns & strategies, and their application/fit on customer context Ability to lead conversations and presentations on topics like Integration best practices, testing, process automation, go-live readiness Technical Architecture reviews and roadmap Ability to complete an end-end assessment - platform usage, integration scopes, troubleshooting, design patterns Experience with core banking data processing, imaging, CRM, account opening, loan origination, and job scheduling systems is preferred. Proven ability to partner effectively across all levels of the organization and develop positive working relationships. Excellent communication/influence skills, including reports; presentations; group facilitation; ability to develop professional relationships both inside and outside the organization. Capable of independent judgment with significant discretion to make daily operational decisions. Thorough knowledge and understanding of financial institution operation and business processes. General familiarity with problem analysis and excellent level of problem-solving capabilities to establish adequate solutions to operating problems. Must be able to satisfy all job responsibilities, including detecting and resolving system errors with very limited input from the direct supervisor. Stays current with emerging technology trends. Must be flexible to work after-hours and on-call. Must be bondable. PId952b-9545
11/05/2026
Full time
Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: The IT Developer leads the design, development, implementation, maintenance and support of real time integration and interfaces between GreenState's on-premises and hosted software platforms. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $103,793.30 - $121,346.42 with a progressive benefit package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Working with the team to architect and support both cloud and on-premises data integration and error reporting solutions. Will work from functional requirement specifications, data integration specifications, and security specifications to maintain, modify, and devise new data integrations. Creates and updates automated API functional, performance, and security tests. Works closely with third-party vendors to ensure problem resolution, or successful software or hardware implementation. Identifies, promotes, and evaluates idea driven solutions and innovations. Facilitates business process changes for greater efficiency and improvement. Defines specifications and workflow models for product development. Prepares scope, work-effort, and cost estimates. Performs configuration changes to production applications. Executes and facilitates periodic testing and implementation of contingency plans to ensure availability of applications in case of system failure. Assists in preparation and testing of annual disaster recovery. Documents procedures in a manner such that future deployments and redeployments are repeatable. Adheres to the change management process for all changes made to system components by creating specifications in a manner that allows for notification to affected parties and recovery from the change in the event it is necessary. Performs other duties as assigned. Qualifications Three to five years (minimum) hands-on development experience implementing integration solutions. College degree in relevant field or equivalent work experience. Strong foundation on Software life cycle - Design, Build, Operate, Maintain Hands on experience in integration technologies, API design and operations Hands on experience in Java, SOAP, REST, XML, JSON, RAML, OAS, Messaging Ability to handle tactical (technical) issues and lead with example to manage strategic accounts for growth and success Understand various deployment topologies- On-prem, Cloud; integration patterns & strategies, and their application/fit on customer context Ability to lead conversations and presentations on topics like Integration best practices, testing, process automation, go-live readiness Technical Architecture reviews and roadmap Ability to complete an end-end assessment - platform usage, integration scopes, troubleshooting, design patterns Experience with core banking data processing, imaging, CRM, account opening, loan origination, and job scheduling systems is preferred. Proven ability to partner effectively across all levels of the organization and develop positive working relationships. Excellent communication/influence skills, including reports; presentations; group facilitation; ability to develop professional relationships both inside and outside the organization. Capable of independent judgment with significant discretion to make daily operational decisions. Thorough knowledge and understanding of financial institution operation and business processes. General familiarity with problem analysis and excellent level of problem-solving capabilities to establish adequate solutions to operating problems. Must be able to satisfy all job responsibilities, including detecting and resolving system errors with very limited input from the direct supervisor. Stays current with emerging technology trends. Must be flexible to work after-hours and on-call. Must be bondable. PId952b-9545
Remote Position Hours: M-F, Flexible hours after training period. Sign-on Bonus Job Description: The Coder II - Inpatient is responsible for accurately assigning ICD-10-CM/PCS diagnosis and procedure codes for inpatient encounters in accordance with official coding guidelines, hospital policies, and regulatory requirements. This role ensures the integrity of the patient medical record, supports appropriate reimbursement, and contributes to compliance, quality reporting, and data integrity for Powers Health hospitals. Reviews and evaluates inpatient medical records via the EMR to determine appropriate diagnosis and procedures to be coded based on industry standards, federal regulations and hospital guidelines. Accurately assigns the appropriate code set to the diagnosis and procedures documented in the EMR via the encoder and in compliance with accuracy and productivity requirements. Completes queries where necessary and works closely with the Clinical Documentation Improvement Team to ensure accurate documentation to support code and DRG assignment, CMI, severity of illness and mortality scores. Records and abstracts codes and required information in the computerized health information system on a timely basis. Works with the Coding Supervisor in response to requests for assistance from Patient Financial Services, physicians' offices or patients in regard to the code assignments made for reimbursement purposes. Required Skills & Qualifications: Minimum high school diploma; Associate or Bachelor's degree preferred. Active AHIMA accreditation as a Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) required. Successful completion of coding courses in anatomy, physiology, and medical terminology. Thorough knowledge of ICD-10-CM, ICD-10-PCS coding and Official Coding Guidelines. Minimum of 2 years coding experience in hospital medical record coding is required; previous inpatient coding experience is preferred. Must be detail-oriented. Ability to multitask, organize and prioritize work assignments. Must be able to work independently with minimal direction, and complete assignments timely and accurately. Must have excellent verbal and written communication skills, including the ability to effectively communicate clearly and concisely with internal and external customers. Knowledge of Microsoft Office including Outlook, Word, Excel and SharePoint. Epic EMR experience preferred. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs Join our team of healthcare professionals at Powers Health. Apply today! PIf46917f584e8-0556
11/05/2026
Full time
Remote Position Hours: M-F, Flexible hours after training period. Sign-on Bonus Job Description: The Coder II - Inpatient is responsible for accurately assigning ICD-10-CM/PCS diagnosis and procedure codes for inpatient encounters in accordance with official coding guidelines, hospital policies, and regulatory requirements. This role ensures the integrity of the patient medical record, supports appropriate reimbursement, and contributes to compliance, quality reporting, and data integrity for Powers Health hospitals. Reviews and evaluates inpatient medical records via the EMR to determine appropriate diagnosis and procedures to be coded based on industry standards, federal regulations and hospital guidelines. Accurately assigns the appropriate code set to the diagnosis and procedures documented in the EMR via the encoder and in compliance with accuracy and productivity requirements. Completes queries where necessary and works closely with the Clinical Documentation Improvement Team to ensure accurate documentation to support code and DRG assignment, CMI, severity of illness and mortality scores. Records and abstracts codes and required information in the computerized health information system on a timely basis. Works with the Coding Supervisor in response to requests for assistance from Patient Financial Services, physicians' offices or patients in regard to the code assignments made for reimbursement purposes. Required Skills & Qualifications: Minimum high school diploma; Associate or Bachelor's degree preferred. Active AHIMA accreditation as a Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) required. Successful completion of coding courses in anatomy, physiology, and medical terminology. Thorough knowledge of ICD-10-CM, ICD-10-PCS coding and Official Coding Guidelines. Minimum of 2 years coding experience in hospital medical record coding is required; previous inpatient coding experience is preferred. Must be detail-oriented. Ability to multitask, organize and prioritize work assignments. Must be able to work independently with minimal direction, and complete assignments timely and accurately. Must have excellent verbal and written communication skills, including the ability to effectively communicate clearly and concisely with internal and external customers. Knowledge of Microsoft Office including Outlook, Word, Excel and SharePoint. Epic EMR experience preferred. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: Medical, dental and vision coverage Wellness program, including free screenings Healthcare and Dependent Care Spending Accounts (HSA) Retirement savings plan Life insurance Disability income protection Employee Assistance Program (EAP) Fitness center discount program Tuition assistance and career development Paid Time Off (PTO) Reward and recognition programs Join our team of healthcare professionals at Powers Health. Apply today! PIf46917f584e8-0556
Overview Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others. Assists members and potential members with telephone and digital service channels by: Answering questions about GreenState products and services Performing transactions and resolving problems that are within their authority to resolve. Refer problems that are beyond their authority to the appropriate group along with their recommendations. Ensuring timely follow up in interactions requiring it for continuation of high-quality member service. Demonstrates excellence, integrity, teamwork and respect for others, in all their work. Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products. Research and resolves complex member service issues with limited supervision. Educates members on the use of digital or self-service platforms and provides technical support while utilizing those platforms. Uses a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures. Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests. Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events. Contributes positively to the strategic objectives and culture of the department. Educates members on all Credit Union products and services. Meets or exceeds established department and individual goals as identified by departmental leadership. All other duties as assigned. Qualifications High school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital platforms. Ability to read and interpret documents such as procedure manuals. Ability to prioritize and work efficiently in a fast pace environment. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Must be bondable. Highly skilled in mult-tasking ability, accuracy and attention to detail. Thorough knowledge of deposit products and regulations. Ability to develop and maintain effective working relationships with co-workers PIfccbcc5-
11/05/2026
Full time
Overview Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others. Assists members and potential members with telephone and digital service channels by: Answering questions about GreenState products and services Performing transactions and resolving problems that are within their authority to resolve. Refer problems that are beyond their authority to the appropriate group along with their recommendations. Ensuring timely follow up in interactions requiring it for continuation of high-quality member service. Demonstrates excellence, integrity, teamwork and respect for others, in all their work. Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products. Research and resolves complex member service issues with limited supervision. Educates members on the use of digital or self-service platforms and provides technical support while utilizing those platforms. Uses a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures. Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests. Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events. Contributes positively to the strategic objectives and culture of the department. Educates members on all Credit Union products and services. Meets or exceeds established department and individual goals as identified by departmental leadership. All other duties as assigned. Qualifications High school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital platforms. Ability to read and interpret documents such as procedure manuals. Ability to prioritize and work efficiently in a fast pace environment. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Must be bondable. Highly skilled in mult-tasking ability, accuracy and attention to detail. Thorough knowledge of deposit products and regulations. Ability to develop and maintain effective working relationships with co-workers PIfccbcc5-
Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: Assists in implementation, programming, system maintenance, integrations, and training for business systems and technology solutions across multiple business units related to our lending platforms. Collaborates and assists with department operations across multiple business units. Responsible for creating, evaluating, and distributing various reports on multiple systems. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $79,173.90 - $92,563.38 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Adheres to all state, federal and credit union regulations, policies and guidelines. Assists in the setup, implementation, management, programming, training, modification, troubleshooting and ongoing administration of departmental systems and technology solutions. Supports efficient and effective troubleshooting by diagnosing and resolving system related issues promptly with urgency. Identifies opportunities for automation and able to automate repetitive tasks via the use of scripting or other mechanisms. Provides technical solutions to resolve problems and enhance our lending practices via the use of SDK, API, scripting, Power BI or other solutions. Assists in the management, implementation, troubleshooting, and ongoing administration of third party platforms to ensure optimal performance and uptime. Programs custom work and writes reports as well as stays up to date on emerging technologies and integrates them into our lending platform. Provides staff support to reasonably ensure departmental systems meet regulatory compliance and internal policies, tracking changes when needed. Strong analytical, technical and problem-solving skills required. Solicits regular feedback from staff on ideas for tools, efficiencies, and ideas and works with management or other departments to implement changes. Communicates process changes, enhancements, and modifications - verbally or through written documentation - to management, peers, staff, and other employees so that technology issues and solutions within departments are understood. Conducts research, review, and analysis of the effectiveness and efficiency of existing processes and develops strategies for enhancements. Assists in creating, modifying, and removing user access for various departmental systems. Acts as a point of contact for technical issues related to the loan origination system. Provides technical support for team and departmental meetings. Creates, modifies, and maps custom documents in departmental systems necessary for the operation of those department and/or to reasonably ensure compliance. Provides support and assistance during internal, state and federal audits and examinations. Supports management with business system needs in the implementation of new products and services as well as ongoing support of current products and services. Conducts training on software/new systems for the organization as needed. Acts as IT advocate across various departments. Performs other duties as assigned. Qualifications College degree in relevant field (STEM major or MBA preferred) or equivalent work experience in related field required. Knowledge of the Software development lifecycle required. Minimum 3 years of system administration, IT or related experience required. Flexibility in work schedule to meet business needs. May require hours outside traditional work schedule, including evenings and weekends, during peak periods or to support critical initiatives. Working knowledge of PC hardware, software and systems; SQL script; reporting tools; technical aptitude; and a high level of proficiency with Microsoft Office required. Accuracy and attention to detail required with a basic understanding of statistical analysis. Interpersonal skills to represent the Credit Union in a positive way during member and vendor contact. Ability to provide quality service to co-workers, vendors and members by phone or in person. Ability to deal tactfully and efficiently with employees, members and co-workers in a professional manner. Ability to develop and maintain effective working relationships with co-workers and outside vendors. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to communicate with members of multiple departments regarding their software needs and tailor systems and train accordingly. Must be bondable. PI5251df5-
11/05/2026
Full time
Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. POSITION SUMMARY: Assists in implementation, programming, system maintenance, integrations, and training for business systems and technology solutions across multiple business units related to our lending platforms. Collaborates and assists with department operations across multiple business units. Responsible for creating, evaluating, and distributing various reports on multiple systems. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Salary range for this position is $79,173.90 - $92,563.38 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Adheres to all state, federal and credit union regulations, policies and guidelines. Assists in the setup, implementation, management, programming, training, modification, troubleshooting and ongoing administration of departmental systems and technology solutions. Supports efficient and effective troubleshooting by diagnosing and resolving system related issues promptly with urgency. Identifies opportunities for automation and able to automate repetitive tasks via the use of scripting or other mechanisms. Provides technical solutions to resolve problems and enhance our lending practices via the use of SDK, API, scripting, Power BI or other solutions. Assists in the management, implementation, troubleshooting, and ongoing administration of third party platforms to ensure optimal performance and uptime. Programs custom work and writes reports as well as stays up to date on emerging technologies and integrates them into our lending platform. Provides staff support to reasonably ensure departmental systems meet regulatory compliance and internal policies, tracking changes when needed. Strong analytical, technical and problem-solving skills required. Solicits regular feedback from staff on ideas for tools, efficiencies, and ideas and works with management or other departments to implement changes. Communicates process changes, enhancements, and modifications - verbally or through written documentation - to management, peers, staff, and other employees so that technology issues and solutions within departments are understood. Conducts research, review, and analysis of the effectiveness and efficiency of existing processes and develops strategies for enhancements. Assists in creating, modifying, and removing user access for various departmental systems. Acts as a point of contact for technical issues related to the loan origination system. Provides technical support for team and departmental meetings. Creates, modifies, and maps custom documents in departmental systems necessary for the operation of those department and/or to reasonably ensure compliance. Provides support and assistance during internal, state and federal audits and examinations. Supports management with business system needs in the implementation of new products and services as well as ongoing support of current products and services. Conducts training on software/new systems for the organization as needed. Acts as IT advocate across various departments. Performs other duties as assigned. Qualifications College degree in relevant field (STEM major or MBA preferred) or equivalent work experience in related field required. Knowledge of the Software development lifecycle required. Minimum 3 years of system administration, IT or related experience required. Flexibility in work schedule to meet business needs. May require hours outside traditional work schedule, including evenings and weekends, during peak periods or to support critical initiatives. Working knowledge of PC hardware, software and systems; SQL script; reporting tools; technical aptitude; and a high level of proficiency with Microsoft Office required. Accuracy and attention to detail required with a basic understanding of statistical analysis. Interpersonal skills to represent the Credit Union in a positive way during member and vendor contact. Ability to provide quality service to co-workers, vendors and members by phone or in person. Ability to deal tactfully and efficiently with employees, members and co-workers in a professional manner. Ability to develop and maintain effective working relationships with co-workers and outside vendors. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to communicate with members of multiple departments regarding their software needs and tailor systems and train accordingly. Must be bondable. PI5251df5-