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Senior Java Developer (ION)
Santander Holdings USA Inc New York, New York
It Starts With You: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Senior Java Developer (ION) serves as a highly experienced, hands-on technical contributor supporting multiple complex application initiatives. This role plays a critical part in the analysis, design, development, troubleshooting, and maintenance of enterprise software solutions that support key business units. The Senior Developer operates with a high degree of autonomy, provides deep technical expertise across systems and components, and contributes to architectural decisions and delivery strategy. The role requires strong problem-solving skills, accurate workload estimation, and the ability to clearly communicate and drive solutions for complex technical challenges. Act as a senior hands-on developer across multiple complex application initiatives. Lead technical analysis, design, development, and maintenance of complex software applications and components. Provide advanced expertise in troubleshooting complex applications, system, and performance issues. Design, implement, and support system enhancements, refactoring, and modernization efforts. Research, evaluate, and implement solutions for performance monitoring, tuning, scalability, and system configuration. Drive the development and maintenance of automated test suites and quality assurance practices. Contribute significantly to technical design and architectural decisions for complex projects. Accurately estimate effort, identify technical risks, and help plan delivery milestones. Mentor and provide technical guidance to associate and mid-level developers. Partner closely with architects, product owners, and business stakeholders to achieve key objectives. Promote engineering best practices, code quality, and continuous improvement within the team. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: 9+ years of hands-on application development experience, with strong expertise in Java in a distributed system. - Required. Advanced proficiency in Java. Experience developing Backend. - Preferred. ION experience. - Preferred. Experience in Financial Services. - Preferred. Proven expertise in modern software paradigms, including: o Spring Boot, Spring JPA and Rest API's o Service-oriented and microservices architectures. o Cloud computing concepts o Test-driven development (TDD) o Domain-driven design (DDD) Strong understanding of CI/CD pipelines using Jenkins. Strong SQL and relational database skills. Secure coding methodologies protecting against cyberthreats and prevents vulnerabilities. Demonstrated ability to design and troubleshoot large-scale, high-availability systems. Strong analytical, critical thinking, and problem-solving skills. Excellent written and verbal communication skills. Ability to manage multiple initiatives and context switch effectively. Ability to continuously evaluate existing systems and drive improvements. Use of AI tools. Commitment to maintaining industry knowledge, standards, and best practices. Curiosity and aptitude for adopting new technologies and collaborating to deliver custom solutions. Experience with performance-critical, scalable systems is highly desirable. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $220,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
11/02/2026
Full time
It Starts With You: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Senior Java Developer (ION) serves as a highly experienced, hands-on technical contributor supporting multiple complex application initiatives. This role plays a critical part in the analysis, design, development, troubleshooting, and maintenance of enterprise software solutions that support key business units. The Senior Developer operates with a high degree of autonomy, provides deep technical expertise across systems and components, and contributes to architectural decisions and delivery strategy. The role requires strong problem-solving skills, accurate workload estimation, and the ability to clearly communicate and drive solutions for complex technical challenges. Act as a senior hands-on developer across multiple complex application initiatives. Lead technical analysis, design, development, and maintenance of complex software applications and components. Provide advanced expertise in troubleshooting complex applications, system, and performance issues. Design, implement, and support system enhancements, refactoring, and modernization efforts. Research, evaluate, and implement solutions for performance monitoring, tuning, scalability, and system configuration. Drive the development and maintenance of automated test suites and quality assurance practices. Contribute significantly to technical design and architectural decisions for complex projects. Accurately estimate effort, identify technical risks, and help plan delivery milestones. Mentor and provide technical guidance to associate and mid-level developers. Partner closely with architects, product owners, and business stakeholders to achieve key objectives. Promote engineering best practices, code quality, and continuous improvement within the team. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: 9+ years of hands-on application development experience, with strong expertise in Java in a distributed system. - Required. Advanced proficiency in Java. Experience developing Backend. - Preferred. ION experience. - Preferred. Experience in Financial Services. - Preferred. Proven expertise in modern software paradigms, including: o Spring Boot, Spring JPA and Rest API's o Service-oriented and microservices architectures. o Cloud computing concepts o Test-driven development (TDD) o Domain-driven design (DDD) Strong understanding of CI/CD pipelines using Jenkins. Strong SQL and relational database skills. Secure coding methodologies protecting against cyberthreats and prevents vulnerabilities. Demonstrated ability to design and troubleshoot large-scale, high-availability systems. Strong analytical, critical thinking, and problem-solving skills. Excellent written and verbal communication skills. Ability to manage multiple initiatives and context switch effectively. Ability to continuously evaluate existing systems and drive improvements. Use of AI tools. Commitment to maintaining industry knowledge, standards, and best practices. Curiosity and aptitude for adopting new technologies and collaborating to deliver custom solutions. Experience with performance-critical, scalable systems is highly desirable. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $220,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Senior Application Developer - Securitized Products (Java & .NET)
Santander Holdings USA Inc New York, New York
It Starts With You: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Senior Developer, Application Development serves as a highly experienced, hands-on technical contributor responsible for the development, enhancement, support, and stability of business-critical Fixed Income and Securitized Products applications. This role combines deep technical expertise in Java, C#/.NET, ASP.NET, API development, SQL Server, and enterprise application support with strong business engagement to deliver reliable, scalable, and high-performing solutions. The Senior Developer plays a key role in the analysis, design, development, troubleshooting, production support, and modernization of applications that support trading, operations, risk, market data, and reporting functions. The role requires a strong understanding of Fixed Income and Securitized Products markets, exceptional analytical skills, and the ability to collaborate effectively with business stakeholders and technology teams to solve complex technical and operational challenges. Act as a senior hands-on C#/.NET developer supporting multiple business-critical applications and services. Design, develop, enhance, and maintain ASP.NET applications, APIs, backend services, and SQL Server-based solutions. Provide advanced expertise in application support, production issue resolution, root cause analysis, and platform stability initiatives. Partner with Fixed Income and Securitized Products business users, operations teams, and technology stakeholders to translate business requirements into reliable technical solutions. Support and enhance platforms involved in trade processing, positions management, pricing, market data integration, reporting, and regulatory workflows. Design and implement scalable, high-performance solutions while ensuring data integrity, operational resiliency, and maintainability. Develop and optimize SQL Server database components, including T-SQL, stored procedures, query performance tuning, data analysis, and troubleshooting. Lead troubleshooting efforts across application, database, integration, and performance-related issues. Contribute to system modernization, technical debt reduction, automation, and continuous improvement initiatives. Accurately estimate development effort, identify technical risks, and support project planning and delivery commitments. Mentor junior and mid-level developers while promoting engineering best practices, code quality, and knowledge sharing. Collaborate closely with architects, product owners, support teams, and business stakeholders to ensure successful delivery and operational excellence. Maintain strong focus on data accuracy, controls, performance optimization, and operational efficiency. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: 9+ Years Information Technology, Technical Application Development, or similar experience. - Required. 7+ years of hands-on experience developing and supporting enterprise applications using C#/.NET technologies with hands-on Java development experience. Strong expertise with the following: C# Java .NET Framework / .NET Core ASP.NET MVC and Web Applications RESTful APIs and backend service development Object-oriented design principles and design patterns Advanced experience with Microsoft SQL Server, including: T-SQL development Stored procedures Query optimization Database troubleshooting Data analysis and reporting support Domain Experience: Experience supporting Fixed Income and Securitized Products technology platforms. Functional understanding of Fixed Income products and structured finance instruments, including: Mortgage-Backed Securities (MBS) Asset-Backed Securities (ABS) Commercial Mortgage-Backed Securities (CMBS) Collateralized Mortgage Obligations (CMO) Agency and Non-Agency Securities Pass-Through Securities and Structured Products. Trade lifecycle management Fixed Income trading workflows Securitized Products trading and operational workflows Pricing and valuation concepts Positions and inventory management Market data integration and consumption Reporting and regulatory processes Cashflow generation and payment structures Pool and loan-level characteristics Principal and interest distributions Repayment, amortization, and factor-based securities concepts Trade settlement and lifecycle events Demonstrated ability to collaborate with traders, sales, operations teams, business analysts, and product owners to understand business requirements, analyze issues, and deliver effective technology solutions. Functional understanding of how MBS, ABS, CMBS, and related securitized instruments are originated, traded, priced, settled, serviced, and reported across front-office, middle-office, and operational workflows. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Prior experience supporting Capital Markets, Fixed Income, or Securitized Products trading businesses within an Investment Banking environment. Experience supporting front-office and middle-office trading platforms. Familiarity with Bloomberg, market data feeds, security master platforms, and trade processing ecosystems. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $220,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
11/02/2026
Full time
It Starts With You: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Senior Developer, Application Development serves as a highly experienced, hands-on technical contributor responsible for the development, enhancement, support, and stability of business-critical Fixed Income and Securitized Products applications. This role combines deep technical expertise in Java, C#/.NET, ASP.NET, API development, SQL Server, and enterprise application support with strong business engagement to deliver reliable, scalable, and high-performing solutions. The Senior Developer plays a key role in the analysis, design, development, troubleshooting, production support, and modernization of applications that support trading, operations, risk, market data, and reporting functions. The role requires a strong understanding of Fixed Income and Securitized Products markets, exceptional analytical skills, and the ability to collaborate effectively with business stakeholders and technology teams to solve complex technical and operational challenges. Act as a senior hands-on C#/.NET developer supporting multiple business-critical applications and services. Design, develop, enhance, and maintain ASP.NET applications, APIs, backend services, and SQL Server-based solutions. Provide advanced expertise in application support, production issue resolution, root cause analysis, and platform stability initiatives. Partner with Fixed Income and Securitized Products business users, operations teams, and technology stakeholders to translate business requirements into reliable technical solutions. Support and enhance platforms involved in trade processing, positions management, pricing, market data integration, reporting, and regulatory workflows. Design and implement scalable, high-performance solutions while ensuring data integrity, operational resiliency, and maintainability. Develop and optimize SQL Server database components, including T-SQL, stored procedures, query performance tuning, data analysis, and troubleshooting. Lead troubleshooting efforts across application, database, integration, and performance-related issues. Contribute to system modernization, technical debt reduction, automation, and continuous improvement initiatives. Accurately estimate development effort, identify technical risks, and support project planning and delivery commitments. Mentor junior and mid-level developers while promoting engineering best practices, code quality, and knowledge sharing. Collaborate closely with architects, product owners, support teams, and business stakeholders to ensure successful delivery and operational excellence. Maintain strong focus on data accuracy, controls, performance optimization, and operational efficiency. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: 9+ Years Information Technology, Technical Application Development, or similar experience. - Required. 7+ years of hands-on experience developing and supporting enterprise applications using C#/.NET technologies with hands-on Java development experience. Strong expertise with the following: C# Java .NET Framework / .NET Core ASP.NET MVC and Web Applications RESTful APIs and backend service development Object-oriented design principles and design patterns Advanced experience with Microsoft SQL Server, including: T-SQL development Stored procedures Query optimization Database troubleshooting Data analysis and reporting support Domain Experience: Experience supporting Fixed Income and Securitized Products technology platforms. Functional understanding of Fixed Income products and structured finance instruments, including: Mortgage-Backed Securities (MBS) Asset-Backed Securities (ABS) Commercial Mortgage-Backed Securities (CMBS) Collateralized Mortgage Obligations (CMO) Agency and Non-Agency Securities Pass-Through Securities and Structured Products. Trade lifecycle management Fixed Income trading workflows Securitized Products trading and operational workflows Pricing and valuation concepts Positions and inventory management Market data integration and consumption Reporting and regulatory processes Cashflow generation and payment structures Pool and loan-level characteristics Principal and interest distributions Repayment, amortization, and factor-based securities concepts Trade settlement and lifecycle events Demonstrated ability to collaborate with traders, sales, operations teams, business analysts, and product owners to understand business requirements, analyze issues, and deliver effective technology solutions. Functional understanding of how MBS, ABS, CMBS, and related securitized instruments are originated, traded, priced, settled, serviced, and reported across front-office, middle-office, and operational workflows. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Prior experience supporting Capital Markets, Fixed Income, or Securitized Products trading businesses within an Investment Banking environment. Experience supporting front-office and middle-office trading platforms. Familiarity with Bloomberg, market data feeds, security master platforms, and trade processing ecosystems. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $220,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Data Center Field Operations Lead (Aiken, SC)
EOS Aiken, South Carolina
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. Reporting to the Service Manager, this role coordinates workload, manages escalations, supports staff development, and partners with site leadership and cross-functional teams. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms. KEY RESPONSIBILITIES: Directly manages technician team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability. Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations. Approve timecards accurately and on time for error-free billing. Lead network operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise environments. 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required). Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Experience managing a technical support team in a multi-site environment. (Preferred) Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
11/02/2026
Full time
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. Reporting to the Service Manager, this role coordinates workload, manages escalations, supports staff development, and partners with site leadership and cross-functional teams. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms. KEY RESPONSIBILITIES: Directly manages technician team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability. Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations. Approve timecards accurately and on time for error-free billing. Lead network operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise environments. 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required). Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Experience managing a technical support team in a multi-site environment. (Preferred) Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
NTT DATA
L2 Data Center Technician
NTT DATA Abernathy, Texas
Job Description Job Description NTT Data's client is currently seeking a Data Center Technician to join their team in Amarillo, Texas. Job Description: Lead MAC operations and ensure compliance with cabling and racking standards. Run copper and fiber cabling, including labeling and documenting connections. Independently perform racking, stacking, and structured cabling for new deployments. Troubleshoot network connectivity and hardware issues, including fiber diagnostics. Coordinate with vendors and internal teams to support infrastructure upgrades. Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides second line remote and onsite technical support to clients. Provides second line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communication skills, both verbal and written. Ability to plan activities and projects well in advance and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc. Required experience: 3+ years of experience in building, deploying and supporting data center networking infrastructure. Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies. About NTT DATA: NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is hourly range $30.00hr to $35.00/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
11/02/2026
Full time
Job Description Job Description NTT Data's client is currently seeking a Data Center Technician to join their team in Amarillo, Texas. Job Description: Lead MAC operations and ensure compliance with cabling and racking standards. Run copper and fiber cabling, including labeling and documenting connections. Independently perform racking, stacking, and structured cabling for new deployments. Troubleshoot network connectivity and hardware issues, including fiber diagnostics. Coordinate with vendors and internal teams to support infrastructure upgrades. Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides second line remote and onsite technical support to clients. Provides second line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communication skills, both verbal and written. Ability to plan activities and projects well in advance and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc. Required experience: 3+ years of experience in building, deploying and supporting data center networking infrastructure. Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies. About NTT DATA: NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is hourly range $30.00hr to $35.00/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Network Security Engineer
Credence Mc Lean, Virginia
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for a Network Security Engineer to join our internal IT team. This individual will own enterprise network and security infrastructure across physical and cloud-hosted environments, administer multi-vendor firewalls, and maintain compliance-aligned controls within a CMMC Level 2 and SOC 2 audit environment. The role carries meaningful responsibility for SSP accuracy, ISSO support functions, and GCP organization-level governance. The ideal candidate combines deep network security expertise with documentation discipline and a proactive, compliance-first mindset Responsibilities:Network Infrastructure & Operations Provide technical ownership of the corporate WAN, LAN, and wireless infrastructure, including planning, implementation, expansion, and lifecycle management. Monitor and maintain network performance and reliability, ensuring a minimum of 99% uptime for corporate systems, phone systems, and connectivity. Configure and manage routing, switching, firewalls, and VPNs across Palo Alto NGFW (HQ and branch), Palo Alto VM-Series (AWS Commercial), and FortiGate VM (Azure Government). Serve as primary administrator across all firewall platforms, including policy management, rule additions and modifications, allow-list maintenance, and configuration backups; maintain privileged access under a documented change-controlled process. Oversee network configuration management and backups to ensure recoverability and business continuity. Analyze and resolve escalated Tier 2+ network support tickets. Administer enterprise wireless infrastructure across multiple vendor platforms including Cisco, Aruba, and Ubiquiti; manage access point provisioning Security & Compliance Identify, assess, and mitigate network vulnerabilities through proactive monitoring and remediation. Implement and manage network security controls including firewalls, intrusion detection/prevention systems, antivirus, and secure access solutions. Collaborate with Systems Administrators on vulnerability scanning, patch management, and remediation efforts (e.g., Nessus scan results, OS hardening). Support audit readiness and compliance for CMMC Level 2 and SOC 2, including maintaining network-layer controls in the System Security Plan (SSP), providing firewall and network evidence for assessments, and contributing to ISSO functions as needed. Coordinate firewall rule changes and network modifications through a documented change management process, maintaining an audit-ready record of all changes for SOC 2 and CMMC assessment cycles. Collaboration & Support Work in coordination with Systems and Security administrators to ensure smooth systems and network integration across on-prem and cloud environments. Provide training, documentation, and knowledge sharing to IT staff on new network technologies and processes. Assist in disaster recovery planning and implementation of secure, redundant connectivity solutions. Write and maintain technical documentation, including network diagrams, cabling layouts, and internal knowledge base articles. Contribute to internal IT automation and tooling initiatives, including scripting, infrastructure-as-code, and network-layer input on expanding internal platforms and dashboards. Cloud Infrastructure & GCP Governance Serve as the GCP organization owner, maintaining folder hierarchy, org policies, IAM governance, and network configurations across all projects and access boundaries. Administer cloud-hosted network infrastructure including Palo Alto VM-Series in AWS Commercial and FortiGate VM in Azure Government; design and maintain hybrid connectivity patterns across cloud environments. Support GCP cloud networking operations including Cloud NCC hub-and-spoke architecture, HA-VPN with BGP over IKEv2, Cloud Router, and Cloud NAT. Requirements Must be a U.S. Citizenship Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Must have a minimum of 5+ years of hands-on working experience in network engineering, IT administration, or a related technical role. Must have a strong knowledge of Windows operating systems and enterprise networking fundamentals. Hands-on experience with enterprise firewall administration; Palo Alto NGFW experience and Cisco or equivalent routing and switching experience required. Must be proficient in managing network security tools (firewalls, IDS/IPS, VPNs, antivirus). Must be familiar with configuration management, monitoring, and documentation tools. Must have 5+years of demonstrated ability to maintain and update network security documentation including firewall rule baselines, network diagrams, and SSP network control contributions. Must have the ability to troubleshoot complex issues and communicate effectively with both technical and non-technical staff. Preferred Qualifications Certifications such as Palo Alto PCNSE, FortiGate NSE 4 or higher, CCNA, CCNP, Security+, or equivalent. FortiGate experience, including FortiGate VM in Azure Government, preferred; candidates with strong enterprise firewall experience may ramp up on FortiGate with internal support. Experience supporting Microsoft 365, Azure Government (GCC High), AWS Commercial, and GCP environments; familiarity with compliance boundaries specific to Azure Gov and GCC High preferred. Familiarity with VoIP, secure mail flow, and endpoint management integration. Experience contributing to IT/security-related project initiatives. Prior experience in an ISSO or ISSO support role, or familiarity with SSP documentation and NIST 800-171 network control mapping. Experience administering cloud-hosted firewall VMs (Palo Alto VM-Series or FortiGate VM) in AWS or Azure environments. Experience with network monitoring and management platforms such as PRTG Network Monitor, network documentation tools such as NetBox, and network automation and configuration management tools such as Ansible. Experience with Workload Identity Federation (WIF) and OIDC-based service account authentication in GCP; ability to audit and migrate from key-based service accounts. GCP Professional Cloud Network Engineer certification or equivalent demonstrated experience. Familiar with GCP organization-level governance including IAM, org policies, and folder hierarchy. Experience in a federal contractor environment or familiarity with government compliance frameworks (CMMC, FedRAMP) preferred. Comfort with scripting languages (Python, Bash) or infrastructure automation tools for network configuration and operational tasks. Salary Range: $130,000.00 to $155,000.00 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
11/02/2026
Full time
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for a Network Security Engineer to join our internal IT team. This individual will own enterprise network and security infrastructure across physical and cloud-hosted environments, administer multi-vendor firewalls, and maintain compliance-aligned controls within a CMMC Level 2 and SOC 2 audit environment. The role carries meaningful responsibility for SSP accuracy, ISSO support functions, and GCP organization-level governance. The ideal candidate combines deep network security expertise with documentation discipline and a proactive, compliance-first mindset Responsibilities:Network Infrastructure & Operations Provide technical ownership of the corporate WAN, LAN, and wireless infrastructure, including planning, implementation, expansion, and lifecycle management. Monitor and maintain network performance and reliability, ensuring a minimum of 99% uptime for corporate systems, phone systems, and connectivity. Configure and manage routing, switching, firewalls, and VPNs across Palo Alto NGFW (HQ and branch), Palo Alto VM-Series (AWS Commercial), and FortiGate VM (Azure Government). Serve as primary administrator across all firewall platforms, including policy management, rule additions and modifications, allow-list maintenance, and configuration backups; maintain privileged access under a documented change-controlled process. Oversee network configuration management and backups to ensure recoverability and business continuity. Analyze and resolve escalated Tier 2+ network support tickets. Administer enterprise wireless infrastructure across multiple vendor platforms including Cisco, Aruba, and Ubiquiti; manage access point provisioning Security & Compliance Identify, assess, and mitigate network vulnerabilities through proactive monitoring and remediation. Implement and manage network security controls including firewalls, intrusion detection/prevention systems, antivirus, and secure access solutions. Collaborate with Systems Administrators on vulnerability scanning, patch management, and remediation efforts (e.g., Nessus scan results, OS hardening). Support audit readiness and compliance for CMMC Level 2 and SOC 2, including maintaining network-layer controls in the System Security Plan (SSP), providing firewall and network evidence for assessments, and contributing to ISSO functions as needed. Coordinate firewall rule changes and network modifications through a documented change management process, maintaining an audit-ready record of all changes for SOC 2 and CMMC assessment cycles. Collaboration & Support Work in coordination with Systems and Security administrators to ensure smooth systems and network integration across on-prem and cloud environments. Provide training, documentation, and knowledge sharing to IT staff on new network technologies and processes. Assist in disaster recovery planning and implementation of secure, redundant connectivity solutions. Write and maintain technical documentation, including network diagrams, cabling layouts, and internal knowledge base articles. Contribute to internal IT automation and tooling initiatives, including scripting, infrastructure-as-code, and network-layer input on expanding internal platforms and dashboards. Cloud Infrastructure & GCP Governance Serve as the GCP organization owner, maintaining folder hierarchy, org policies, IAM governance, and network configurations across all projects and access boundaries. Administer cloud-hosted network infrastructure including Palo Alto VM-Series in AWS Commercial and FortiGate VM in Azure Government; design and maintain hybrid connectivity patterns across cloud environments. Support GCP cloud networking operations including Cloud NCC hub-and-spoke architecture, HA-VPN with BGP over IKEv2, Cloud Router, and Cloud NAT. Requirements Must be a U.S. Citizenship Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Must have a minimum of 5+ years of hands-on working experience in network engineering, IT administration, or a related technical role. Must have a strong knowledge of Windows operating systems and enterprise networking fundamentals. Hands-on experience with enterprise firewall administration; Palo Alto NGFW experience and Cisco or equivalent routing and switching experience required. Must be proficient in managing network security tools (firewalls, IDS/IPS, VPNs, antivirus). Must be familiar with configuration management, monitoring, and documentation tools. Must have 5+years of demonstrated ability to maintain and update network security documentation including firewall rule baselines, network diagrams, and SSP network control contributions. Must have the ability to troubleshoot complex issues and communicate effectively with both technical and non-technical staff. Preferred Qualifications Certifications such as Palo Alto PCNSE, FortiGate NSE 4 or higher, CCNA, CCNP, Security+, or equivalent. FortiGate experience, including FortiGate VM in Azure Government, preferred; candidates with strong enterprise firewall experience may ramp up on FortiGate with internal support. Experience supporting Microsoft 365, Azure Government (GCC High), AWS Commercial, and GCP environments; familiarity with compliance boundaries specific to Azure Gov and GCC High preferred. Familiarity with VoIP, secure mail flow, and endpoint management integration. Experience contributing to IT/security-related project initiatives. Prior experience in an ISSO or ISSO support role, or familiarity with SSP documentation and NIST 800-171 network control mapping. Experience administering cloud-hosted firewall VMs (Palo Alto VM-Series or FortiGate VM) in AWS or Azure environments. Experience with network monitoring and management platforms such as PRTG Network Monitor, network documentation tools such as NetBox, and network automation and configuration management tools such as Ansible. Experience with Workload Identity Federation (WIF) and OIDC-based service account authentication in GCP; ability to audit and migrate from key-based service accounts. GCP Professional Cloud Network Engineer certification or equivalent demonstrated experience. Familiar with GCP organization-level governance including IAM, org policies, and folder hierarchy. Experience in a federal contractor environment or familiarity with government compliance frameworks (CMMC, FedRAMP) preferred. Comfort with scripting languages (Python, Bash) or infrastructure automation tools for network configuration and operational tasks. Salary Range: $130,000.00 to $155,000.00 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
Principal DevOps Engineer
Ursa Major Berthoud, Colorado
Job Description Job Description The future of aerospace and defense starts here. Ursa Major was founded to revolutionize how America and its allies access and apply high-performance propulsion, from hypersonics to solid rocket motors, satellite maneuvering and launch. We design and deliver propulsion and defense systems that solve the most urgent and critical national security demands. Ursa Major is bringing a new model to propulsion and defense technology: one where performance and access are no longer constrained by legacy systems. We design, build, and deploy advanced propulsion systems that power national security missions, hypersonic capabilities, and the future of space access. Our mission requires an extraordinary team-one that will mold tomorrow's critical technologies while deploying today's best. We are an intrinsically motivated team with a passion for solving complex technical problems and empowering each other every day, knowing that there is always room for growth. As a Principal DevOps Engineer within our Digital Operations team, you won't just be managing servers or responding to deployment tickets. You will be a principal technical leader and system architect responsible for owning and shaping Ursa Major's platform engineering, infrastructure automation, and software deployment strategies across cloud, on-premise, and manufacturing environments. Sitting at the vital intersection of Software Engineering, IT, Zero-Trust Networking, Digital Manufacturing, and Cybersecurity, you will build the foundational platforms that empower our engineering and manufacturing teams to design, test, and deliver mission-critical systems faster and more reliably. As Ursa Major expands, you will decompose complex technical challenges, author clear architecture designs, and drive pragmatic, high-impact solutions that connect our cloud environments directly to physical manufacturing and test-bench hardware. Responsibilities: Platform Architecture & Developer Experience Lead the research, design, and continuous improvement of platform infrastructure, software deployment, and Developer Experience (DX) across the enterprise. Decompose complex infrastructure problems into maintainable systems; author clear technical design documents and lead cross-functional teams through execution. Act as a strategic connector between Software Engineering, IT, and Networking to unify tooling, share infrastructure patterns, and eliminate operational silos. Infrastructure-as-Code (IaC), GitOps & High Availability (HA) Advance our declarative Infrastructure-as-Code (IaC) and GitOps practices (using Terraform, Helm, and ArgoCD/Flux) to deliver fully automated, drift-free application lifecycles across Azure GovCloud and AWS GovCloud. Extend containerization and orchestration (Kubernetes, Docker) beyond cloud environments into on-premise test benches, shop-floor PCs, and edge manufacturing hardware in alignment with our CMMC Level 2 hybrid strategy. Own Disaster Recovery (DR) and Business Continuity (BC) architecture-maintaining automated backup and failover capabilities that keep critical system recovery times measured in minutes, not days. DevSecOps & AI Pipeline Integration Partner with Cybersecurity and Zero-Trust teams to integrate automated vulnerability scanning, secrets management, and policy-as-code guardrails directly into CI/CD workflows without introducing developer friction. Architect and support automated pipelines for hosted and private AI models, enabling software and engineering teams to leverage high-throughput AI capabilities safely within our secure compliance boundary. Maintain continuous telemetry, metrics, and alerting frameworks (Prometheus, Grafana) to give engineers real-time visibility into application performance and pipeline health. Leadership, Mentorship & Impact Frame all technical initiatives in terms of maximum impact on overall business health, execution speed, and system reliability. Mentor and elevate engineers across the software and IT organizations, fostering a culture of analytical, value-driven problem-solving. Function as a top-level technical decision-maker, managing high-ambiguity challenges with high autonomy while maintaining psychological safety and clear standards of excellence Minimum Qualifications: 8+ years of professional DevOps, SRE, or Infrastructure/Platform Engineering experience, with a proven track record of principal-level technical leadership and system architecture. Hands-on mastery of Azure GovCloud and/or AWS GovCloud environments, with deep expertise in VPC networking, IAM, and cloud-native security controls. Advanced proficiency in Terraform, Docker, Kubernetes, Helm, and continuous delivery via GitOps patterns (ArgoCD, GitHub Actions, or Flux). Direct experience architecting high-availability systems, automated DR solutions, and telemetry suites (Prometheus, Grafana). Practical experience configuring automated container/code and centralized secrets management (AWS/Azure Key Vaults, HashiCorp Vault). Experience automating, deploying, or supporting hosted AI model integrations within production CI/CD pipelines. A proactive problem solver who builds trust across teams, rejects black-and-white thinking, and focuses on enabling business outcomes. Preferred Qualifications: Familiarity with NIST SP 800-171 / CMMC Level 2 compliance standards and securing CUI data flows. Experience with Artifactory, SonarQube, Open Policy Agent (OPA), Kyverno, or automated Software Bill of Materials (SBOM) tooling. Experience automating physical hardware, edge nodes, or shop-floor environments using Packer, Ansible, K3s, or Rancher. Experience orchestrating self-hosted or private AI model execution frameworks. Ability to obtain and maintain a U.S. Government Security Clearance. Colorado law requires us to tell you the base compensation range of this role, which is $175,000 - $215,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-Time, Exempt Benefits Include: (Please note, Interns are not eligible for benefits) Unlimited PTO - Vacation, Sick, Personal, and Bereavement Paid Parental and Adoptive Leave Medical, Dental and Vision Insurance Tax Advantage Accounts (HSA/FSA) Employer Paid Short and Long Term Disability, Basic Life, AD&D Additional Benefit Options Including Voluntary Life and Emergency Medical Transport EAP Program Retirement Savings Plan - 401k with Company Match How To Apply: Interested candidates are encouraged to apply by filling out the application below and clicking "Submit Application". This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role. Must be a U.S. Person (this includes U.S. Citizens and Permanent Residents). Eligibility to obtain and maintain a U.S. Security Clearance. We're an equal-opportunity employer. You will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. No outside recruiters, please.
11/02/2026
Full time
Job Description Job Description The future of aerospace and defense starts here. Ursa Major was founded to revolutionize how America and its allies access and apply high-performance propulsion, from hypersonics to solid rocket motors, satellite maneuvering and launch. We design and deliver propulsion and defense systems that solve the most urgent and critical national security demands. Ursa Major is bringing a new model to propulsion and defense technology: one where performance and access are no longer constrained by legacy systems. We design, build, and deploy advanced propulsion systems that power national security missions, hypersonic capabilities, and the future of space access. Our mission requires an extraordinary team-one that will mold tomorrow's critical technologies while deploying today's best. We are an intrinsically motivated team with a passion for solving complex technical problems and empowering each other every day, knowing that there is always room for growth. As a Principal DevOps Engineer within our Digital Operations team, you won't just be managing servers or responding to deployment tickets. You will be a principal technical leader and system architect responsible for owning and shaping Ursa Major's platform engineering, infrastructure automation, and software deployment strategies across cloud, on-premise, and manufacturing environments. Sitting at the vital intersection of Software Engineering, IT, Zero-Trust Networking, Digital Manufacturing, and Cybersecurity, you will build the foundational platforms that empower our engineering and manufacturing teams to design, test, and deliver mission-critical systems faster and more reliably. As Ursa Major expands, you will decompose complex technical challenges, author clear architecture designs, and drive pragmatic, high-impact solutions that connect our cloud environments directly to physical manufacturing and test-bench hardware. Responsibilities: Platform Architecture & Developer Experience Lead the research, design, and continuous improvement of platform infrastructure, software deployment, and Developer Experience (DX) across the enterprise. Decompose complex infrastructure problems into maintainable systems; author clear technical design documents and lead cross-functional teams through execution. Act as a strategic connector between Software Engineering, IT, and Networking to unify tooling, share infrastructure patterns, and eliminate operational silos. Infrastructure-as-Code (IaC), GitOps & High Availability (HA) Advance our declarative Infrastructure-as-Code (IaC) and GitOps practices (using Terraform, Helm, and ArgoCD/Flux) to deliver fully automated, drift-free application lifecycles across Azure GovCloud and AWS GovCloud. Extend containerization and orchestration (Kubernetes, Docker) beyond cloud environments into on-premise test benches, shop-floor PCs, and edge manufacturing hardware in alignment with our CMMC Level 2 hybrid strategy. Own Disaster Recovery (DR) and Business Continuity (BC) architecture-maintaining automated backup and failover capabilities that keep critical system recovery times measured in minutes, not days. DevSecOps & AI Pipeline Integration Partner with Cybersecurity and Zero-Trust teams to integrate automated vulnerability scanning, secrets management, and policy-as-code guardrails directly into CI/CD workflows without introducing developer friction. Architect and support automated pipelines for hosted and private AI models, enabling software and engineering teams to leverage high-throughput AI capabilities safely within our secure compliance boundary. Maintain continuous telemetry, metrics, and alerting frameworks (Prometheus, Grafana) to give engineers real-time visibility into application performance and pipeline health. Leadership, Mentorship & Impact Frame all technical initiatives in terms of maximum impact on overall business health, execution speed, and system reliability. Mentor and elevate engineers across the software and IT organizations, fostering a culture of analytical, value-driven problem-solving. Function as a top-level technical decision-maker, managing high-ambiguity challenges with high autonomy while maintaining psychological safety and clear standards of excellence Minimum Qualifications: 8+ years of professional DevOps, SRE, or Infrastructure/Platform Engineering experience, with a proven track record of principal-level technical leadership and system architecture. Hands-on mastery of Azure GovCloud and/or AWS GovCloud environments, with deep expertise in VPC networking, IAM, and cloud-native security controls. Advanced proficiency in Terraform, Docker, Kubernetes, Helm, and continuous delivery via GitOps patterns (ArgoCD, GitHub Actions, or Flux). Direct experience architecting high-availability systems, automated DR solutions, and telemetry suites (Prometheus, Grafana). Practical experience configuring automated container/code and centralized secrets management (AWS/Azure Key Vaults, HashiCorp Vault). Experience automating, deploying, or supporting hosted AI model integrations within production CI/CD pipelines. A proactive problem solver who builds trust across teams, rejects black-and-white thinking, and focuses on enabling business outcomes. Preferred Qualifications: Familiarity with NIST SP 800-171 / CMMC Level 2 compliance standards and securing CUI data flows. Experience with Artifactory, SonarQube, Open Policy Agent (OPA), Kyverno, or automated Software Bill of Materials (SBOM) tooling. Experience automating physical hardware, edge nodes, or shop-floor environments using Packer, Ansible, K3s, or Rancher. Experience orchestrating self-hosted or private AI model execution frameworks. Ability to obtain and maintain a U.S. Government Security Clearance. Colorado law requires us to tell you the base compensation range of this role, which is $175,000 - $215,000, determined by your education, experience, knowledge, skills, and abilities. The salary range for this role is intentionally wide as we are evaluating individuals based on their unique experience and abilities to fit our needs. Most importantly, we are excited to meet you and see if you are a great fit for our team. What we can't quantify for you are the exciting challenges, supportive team, and amazing culture we enjoy. Classification: Full-Time, Exempt Benefits Include: (Please note, Interns are not eligible for benefits) Unlimited PTO - Vacation, Sick, Personal, and Bereavement Paid Parental and Adoptive Leave Medical, Dental and Vision Insurance Tax Advantage Accounts (HSA/FSA) Employer Paid Short and Long Term Disability, Basic Life, AD&D Additional Benefit Options Including Voluntary Life and Emergency Medical Transport EAP Program Retirement Savings Plan - 401k with Company Match How To Apply: Interested candidates are encouraged to apply by filling out the application below and clicking "Submit Application". This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role. Must be a U.S. Person (this includes U.S. Citizens and Permanent Residents). Eligibility to obtain and maintain a U.S. Security Clearance. We're an equal-opportunity employer. You will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. No outside recruiters, please.
Computer Facility Operations Technician
Gunnison Consulting Group, Inc. Washington, Washington DC
Job Description Job Description Description: Salary: $55,000 - $65,000/year Work Location: On-site 5 days per week in Washington, DC. Duties and Responsibilities Offers technical support at data centers by performing system/network infrastructure installation and troubleshooting to ensure optimum operations. Responsibility for DCIM and the monitoring of environmental and access controls and physical security. Closely coordinates with Data Center Manager and Facilities staff in the area of environmental control and physical security. Maintains effective communications with all customers utilizing HIR Facility Operations services. Provides coordination/support/assistance to the Facilities Team, House Offices and vendors for server/equipment installations, relocations and decommissioning efforts in all data center facilities. Maintains an accurate inventory account of servers/equipment both inside and outside of the datacenters on an ongoing regular basis. Must be able to work as a team player and independently as the need arises and capable of making decisions that align with the mission of the organization. Works with the Asset Management Team to perform asset inventory at all facilitates and works to reconcile any discrepancies. Receive and inspect incoming shipments: verify quantities, quality, and documentation; record discrepancies, coordinate returns and report any issues to the supervisor. Maintains a clean, organized, safe and secure environment for warehouse and storage room environments. Improve inventory accuracy and processes: recommend and implement process improvements, standard operating procedures, and best practices Ensure that all Data Center Facility housekeeping tasks are performed. Conduct physical inventory duties of all existing assets using scanner technology on a regular basis at all locations. Tracks serialized items and maintains records for audits. Demonstrates willingness and cooperation in participating in matrix managed projects. Maintain proper record of work operations, events, and logs to produce concise reports to management. Maintain professional relationships with customers, management, colleagues and vendors and deliver high-quality customer service. Maintains current diagrams of network components and fiber optic cabling in assigned areas. Performs other official duties and special projects as assigned. Work hours: estimated at 40 hours per week. Requirements: US Citizenship required Three (3) years of related experience or an equivalent combination of experience in the below areas. Facility Operations and Data Center Operations. Position requires a technology background and prior computer system operations experience, to include extensive knowledge of DCIM and Environmental monitoring and network cabling. Requires travel/driving between Data Center sites and the Capitol Hill Campus. Requires 24x7 on-call support and may require the ability to work shift hours to provide 24x7 days a week technical support for the House's information technology infrastructure. Ability to obtain and maintain a Public Trust Desired Qualifications: Bachelor's degree in a related field or three (3) or more years of related experience, or an equivalent combination of education, training, and experience in Asset Management, Logistics, warehouse operations and Inventory The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements. Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include: 3 weeks of Personal Leave your first year 11 paid Holidays each year 5 days of Flexible Time Off each year 401(k) company match at 50% up to 10% of your salary Medical, Dental and Vision Insurance Life and Disability Insurance Public Transportation Subsidies Certifications and Training Allowance - $2,500/year! Why Join Gunnison? Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation. Quality is our top priority. Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer. There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow. We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding. We hire for careers at Gunnison, not to fill a position. Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time. In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects . By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could , the company has thrived for over 25 years.
11/02/2026
Full time
Job Description Job Description Description: Salary: $55,000 - $65,000/year Work Location: On-site 5 days per week in Washington, DC. Duties and Responsibilities Offers technical support at data centers by performing system/network infrastructure installation and troubleshooting to ensure optimum operations. Responsibility for DCIM and the monitoring of environmental and access controls and physical security. Closely coordinates with Data Center Manager and Facilities staff in the area of environmental control and physical security. Maintains effective communications with all customers utilizing HIR Facility Operations services. Provides coordination/support/assistance to the Facilities Team, House Offices and vendors for server/equipment installations, relocations and decommissioning efforts in all data center facilities. Maintains an accurate inventory account of servers/equipment both inside and outside of the datacenters on an ongoing regular basis. Must be able to work as a team player and independently as the need arises and capable of making decisions that align with the mission of the organization. Works with the Asset Management Team to perform asset inventory at all facilitates and works to reconcile any discrepancies. Receive and inspect incoming shipments: verify quantities, quality, and documentation; record discrepancies, coordinate returns and report any issues to the supervisor. Maintains a clean, organized, safe and secure environment for warehouse and storage room environments. Improve inventory accuracy and processes: recommend and implement process improvements, standard operating procedures, and best practices Ensure that all Data Center Facility housekeeping tasks are performed. Conduct physical inventory duties of all existing assets using scanner technology on a regular basis at all locations. Tracks serialized items and maintains records for audits. Demonstrates willingness and cooperation in participating in matrix managed projects. Maintain proper record of work operations, events, and logs to produce concise reports to management. Maintain professional relationships with customers, management, colleagues and vendors and deliver high-quality customer service. Maintains current diagrams of network components and fiber optic cabling in assigned areas. Performs other official duties and special projects as assigned. Work hours: estimated at 40 hours per week. Requirements: US Citizenship required Three (3) years of related experience or an equivalent combination of experience in the below areas. Facility Operations and Data Center Operations. Position requires a technology background and prior computer system operations experience, to include extensive knowledge of DCIM and Environmental monitoring and network cabling. Requires travel/driving between Data Center sites and the Capitol Hill Campus. Requires 24x7 on-call support and may require the ability to work shift hours to provide 24x7 days a week technical support for the House's information technology infrastructure. Ability to obtain and maintain a Public Trust Desired Qualifications: Bachelor's degree in a related field or three (3) or more years of related experience, or an equivalent combination of education, training, and experience in Asset Management, Logistics, warehouse operations and Inventory The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements. Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include: 3 weeks of Personal Leave your first year 11 paid Holidays each year 5 days of Flexible Time Off each year 401(k) company match at 50% up to 10% of your salary Medical, Dental and Vision Insurance Life and Disability Insurance Public Transportation Subsidies Certifications and Training Allowance - $2,500/year! Why Join Gunnison? Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation. Quality is our top priority. Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer. There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow. We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding. We hire for careers at Gunnison, not to fill a position. Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time. In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects . By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could , the company has thrived for over 25 years.
Data Center Field Operations Lead (Aiken, SC)
EOS Augusta, Georgia
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. Reporting to the Service Manager, this role coordinates workload, manages escalations, supports staff development, and partners with site leadership and cross-functional teams. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms. KEY RESPONSIBILITIES: Directly manages technician team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability. Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations. Approve timecards accurately and on time for error-free billing. Lead network operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise environments. 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required). Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Experience managing a technical support team in a multi-site environment. (Preferred) Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
11/02/2026
Full time
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. Reporting to the Service Manager, this role coordinates workload, manages escalations, supports staff development, and partners with site leadership and cross-functional teams. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms. KEY RESPONSIBILITIES: Directly manages technician team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability. Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations. Approve timecards accurately and on time for error-free billing. Lead network operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise environments. 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required). Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Experience managing a technical support team in a multi-site environment. (Preferred) Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
Data Center Field Operations Lead (Aiken, SC)
EOS Trenton, South Carolina
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. Reporting to the Service Manager, this role coordinates workload, manages escalations, supports staff development, and partners with site leadership and cross-functional teams. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms. KEY RESPONSIBILITIES: Directly manages technician team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability. Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations. Approve timecards accurately and on time for error-free billing. Lead network operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise environments. 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required). Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Experience managing a technical support team in a multi-site environment. (Preferred) Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
11/02/2026
Full time
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Field Operations Lead to oversee and support operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, and leading a team of technicians in delivering high-quality, SLA-driven support. Reporting to the Service Manager, this role coordinates workload, manages escalations, supports staff development, and partners with site leadership and cross-functional teams. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of services across a range of server, storage, and network hardware platforms. KEY RESPONSIBILITIES: Directly manages technician team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability. Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations. Approve timecards accurately and on time for error-free billing. Lead network operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in IT support, hardware diagnostics, and repair in enterprise environments. 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required). Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Experience managing a technical support team in a multi-site environment. (Preferred) Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
Network Engineer SA 4.21
Credence Dayton, Ohio
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Network Engineer at the journeyman level who will be primarily responsible for supporting the AFLCMC Air Force Security Assistance Directorate at Wright Patterson AFB, OH. The Air Force Security Assistance Directorate (AFSAC) delivers airpower capabilities to strengthen international partnerships and advance national security by providing Foreign Military Sales (FMS) support to all United States (US) partner nations, world-wide. Responsibilities include, but are not limited to the duties listed below: Provide primary network configuration and maintenance support to WPAFB's Site AF JWICS Infrastructure, including on-site support to all SCIFs located on WPAFB requiring AF JWICS access via the WPAFB Site project. Provide remote AF JWICS network advisement to regionally co-located industry partners utilizing the WPAFB Site project and remote AF JWICS network assistance to geographically separated Government SCIFs responsible to the WPAFB SSO and SIO, with travel authorized if mission and budget demands allow. Perform design, configuration, installation, upgrades, monitoring, troubleshooting, and routine change management functions for WPAFB Site AF JWICS network infrastructure. Interface and coordinate with the WPAFB Site AF JWICS ISSM for cybersecurity policy and Risk Management Framework (RMF) control implementation. Interface and coordinate with 88 CS, NASIC, AF IC, 690 ISS, ACC/A25J, and other agencies as necessary. Develop processes, conduct investigative research, and perform trend analysis actions as directed by the DAO, CISO, ISSM, SIO, or appointed Government official. Manage cybersecurity network management and monitoring tools, including Infoblox, SolarWinds, GEMONE, ISE, and similar tools. Develop and draft network-related artifacts required for continued Authority to Operate (ATO) and higher headquarters-issued taskings. Assist information technology specialists with troubleshooting and maintenance of collateral LAN systems, including NIPR, SIPR, and related systems, as required. Perform cryptographic equipment maintenance, hardware upgrades and replacement, firmware updates, and system configuration changes remotely or in person as required for supported locations. Perform COMSEC Responsible Officer (CRO) duties for AFLCMC/IN customers located in Buildings 11, 20, and 556 only. Work with the Site ISSM to acquire an ATO and comply with continuous monitoring criteria. Requirements Must have an active or current Top Secret security clearance with Sensitive Compartmented Information (TS/SCI) eligibility, Bachelor's or Master's Degree in a related field and at least three (3) years of experience in the respective technical / professional discipline being performed, three (3) of which must be in the DoD OR, seven (7) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, five (5) of which must be in the DoD. Specialized knowledge and experience required . Position-appropriate certification/qualification for DoD 8140 primary work role code 441-Network Operations at Intermediate proficiency level, secondary work role code 451-System Administrator at Intermediate proficiency level, and third work role code 411-Technical Support Specialist at Intermediate proficiency level. Meet DoD 8140 criteria for foundational, residential, and continuous professional development to remain qualified, and maintain all certifications and training requirements in good standing as determined by DoD, DAF, and IC policy. Be familiar with current security policy and manuals, with the ability to work in a dynamic environment and effectively interact with DoD, military/civilian personnel, and industry partners. Possess a high degree of originality, creativity, and initiative requiring minimal supervision. Be able to lift up to 50 pounds. Be willing to travel within the organizational geographic Area of Responsibility (AOR), including potential ground and air transportation. Must be eligible for access to Special Access Program (SAP) information if required and be willing to submit to a counterintelligence polygraph. Must be able to maintain elevated privileged access to information technology systems. Must have the means to travel to and from required work locations to perform assigned tasks, as a Government vehicle is not available. Battery-operated vehicles are available for use on Area B if personnel meet minimum operating requirements. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
11/02/2026
Full time
Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Network Engineer at the journeyman level who will be primarily responsible for supporting the AFLCMC Air Force Security Assistance Directorate at Wright Patterson AFB, OH. The Air Force Security Assistance Directorate (AFSAC) delivers airpower capabilities to strengthen international partnerships and advance national security by providing Foreign Military Sales (FMS) support to all United States (US) partner nations, world-wide. Responsibilities include, but are not limited to the duties listed below: Provide primary network configuration and maintenance support to WPAFB's Site AF JWICS Infrastructure, including on-site support to all SCIFs located on WPAFB requiring AF JWICS access via the WPAFB Site project. Provide remote AF JWICS network advisement to regionally co-located industry partners utilizing the WPAFB Site project and remote AF JWICS network assistance to geographically separated Government SCIFs responsible to the WPAFB SSO and SIO, with travel authorized if mission and budget demands allow. Perform design, configuration, installation, upgrades, monitoring, troubleshooting, and routine change management functions for WPAFB Site AF JWICS network infrastructure. Interface and coordinate with the WPAFB Site AF JWICS ISSM for cybersecurity policy and Risk Management Framework (RMF) control implementation. Interface and coordinate with 88 CS, NASIC, AF IC, 690 ISS, ACC/A25J, and other agencies as necessary. Develop processes, conduct investigative research, and perform trend analysis actions as directed by the DAO, CISO, ISSM, SIO, or appointed Government official. Manage cybersecurity network management and monitoring tools, including Infoblox, SolarWinds, GEMONE, ISE, and similar tools. Develop and draft network-related artifacts required for continued Authority to Operate (ATO) and higher headquarters-issued taskings. Assist information technology specialists with troubleshooting and maintenance of collateral LAN systems, including NIPR, SIPR, and related systems, as required. Perform cryptographic equipment maintenance, hardware upgrades and replacement, firmware updates, and system configuration changes remotely or in person as required for supported locations. Perform COMSEC Responsible Officer (CRO) duties for AFLCMC/IN customers located in Buildings 11, 20, and 556 only. Work with the Site ISSM to acquire an ATO and comply with continuous monitoring criteria. Requirements Must have an active or current Top Secret security clearance with Sensitive Compartmented Information (TS/SCI) eligibility, Bachelor's or Master's Degree in a related field and at least three (3) years of experience in the respective technical / professional discipline being performed, three (3) of which must be in the DoD OR, seven (7) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, five (5) of which must be in the DoD. Specialized knowledge and experience required . Position-appropriate certification/qualification for DoD 8140 primary work role code 441-Network Operations at Intermediate proficiency level, secondary work role code 451-System Administrator at Intermediate proficiency level, and third work role code 411-Technical Support Specialist at Intermediate proficiency level. Meet DoD 8140 criteria for foundational, residential, and continuous professional development to remain qualified, and maintain all certifications and training requirements in good standing as determined by DoD, DAF, and IC policy. Be familiar with current security policy and manuals, with the ability to work in a dynamic environment and effectively interact with DoD, military/civilian personnel, and industry partners. Possess a high degree of originality, creativity, and initiative requiring minimal supervision. Be able to lift up to 50 pounds. Be willing to travel within the organizational geographic Area of Responsibility (AOR), including potential ground and air transportation. Must be eligible for access to Special Access Program (SAP) information if required and be willing to submit to a counterintelligence polygraph. Must be able to maintain elevated privileged access to information technology systems. Must have the means to travel to and from required work locations to perform assigned tasks, as a Government vehicle is not available. Battery-operated vehicles are available for use on Area B if personnel meet minimum operating requirements. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Data Center Hardware Technician - Windsor, CO
PGTEK Fort Collins, Colorado
Job Description Job Description Data Center Hardware Technician Windsor, CO (100% onsite) This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-85K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting. Key Responsibilities: Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware. Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner. Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components. Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations. Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment. Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals. Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability. Additional Information: Must be a US citizen. This position requires 100% onsite presence in Windsor, CO Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift. Role involves physical labor in a dynamic datacenter environment Requirements Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting. Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements. Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations. Customer Focus: Excellent communication skills with a professional, customer-first approach. Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed. Detail-Oriented: Committed to delivering high-quality work with strong attention to detail. Preferred Qualifications: Experience with Nvidia GPUs/NICs Basic understanding of networking concepts and troubleshooting Ability to read and interpret Linux logs for diagnostics Nice-to-Have Skills: Familiarity with the Linux command line (CLI) Exposure to RoCE (RDMA over Converged Ethernet) networking Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans.
11/02/2026
Full time
Job Description Job Description Data Center Hardware Technician Windsor, CO (100% onsite) This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-85K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting. Key Responsibilities: Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware. Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner. Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components. Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations. Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment. Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals. Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability. Additional Information: Must be a US citizen. This position requires 100% onsite presence in Windsor, CO Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift. Role involves physical labor in a dynamic datacenter environment Requirements Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting. Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements. Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations. Customer Focus: Excellent communication skills with a professional, customer-first approach. Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed. Detail-Oriented: Committed to delivering high-quality work with strong attention to detail. Preferred Qualifications: Experience with Nvidia GPUs/NICs Basic understanding of networking concepts and troubleshooting Ability to read and interpret Linux logs for diagnostics Nice-to-Have Skills: Familiarity with the Linux command line (CLI) Exposure to RoCE (RDMA over Converged Ethernet) networking Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans.
ForeScout Engineer - Active TS/SCI With CI Poly
ENS Solutions, LLC Reston, Virginia
Job Description Job Description On our expert team, you'll perform work focused on implementing and operating next generation security solutions for government and commercial clients. You'll perform hands-on evaluation, implementation, and operation of leading security cyber defense tools and technologies, and apply in-depth defense strategies to large and complex networks to rapidly identify vulnerabilities and threats, prioritize response actions, and develop effective countermeasures. You'll apply thought leadership in a highly collaborative and innovative work environment to solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system administration. In this role, you'll closely impact mission success, protecting data and networks from malicious payloads and actors. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our nation's most sensitive capabilities. What You'll Work On: Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management. Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises. Contribute to risk and vulnerability assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise. Requirements 3+ years of experience performing systems administration for Windows or Linux, including performing basic troubleshooting and installation or configuration, monitoring system performance or availability, and performing security upgrades Experience with the deployment or daily maintenance of ForeScout CounterACT appliances Experience with network engineering, including physical or logical such as installation and activation of ports, configuration of switches, and LANS, VLANS, and network FW, or appliances or network administration services such as Active Directory, Guests LANS, and domain management Knowledge of multi-domain architectures, including data center, WAN, and LAN in virtualized architectures TS/SCI clearance with the ability to obtain a counter-intelligence polygraph. HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience supporting IT projects and activities, Bachelor's degree and 3+ years of experience supporting IT projects and activities, or Master's degree and 1+ years of experience supporting IT projects and activities. A DoD 8570 IAT Level III Certification such as SecurityX (formerly CASP+), CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP certification within 30 days of start date Ability to obtain a DoD 8570 Cybersecurity Service Provider - Infrastructure Support Certification (CSSP-IS), including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification, prior to start date on the contract. Additional Qualifications: ForeScout Certified Administrator (FSCA) and/or ForeScout Certified Engineer (FSCE) certifications Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Ability to install and deploy ForeScout in a multidomain customer environment Ability to integrate cybersecurity data using enterprise or custom tools data aggregation and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses, and remediation Ability to be a self-starter, work without considerable direction, and work with a team Possession of excellent verbal and written communication skills, including for coordinating efforts and establishing customer relations Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
11/02/2026
Full time
Job Description Job Description On our expert team, you'll perform work focused on implementing and operating next generation security solutions for government and commercial clients. You'll perform hands-on evaluation, implementation, and operation of leading security cyber defense tools and technologies, and apply in-depth defense strategies to large and complex networks to rapidly identify vulnerabilities and threats, prioritize response actions, and develop effective countermeasures. You'll apply thought leadership in a highly collaborative and innovative work environment to solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system administration. In this role, you'll closely impact mission success, protecting data and networks from malicious payloads and actors. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our nation's most sensitive capabilities. What You'll Work On: Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management. Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises. Contribute to risk and vulnerability assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise. Requirements 3+ years of experience performing systems administration for Windows or Linux, including performing basic troubleshooting and installation or configuration, monitoring system performance or availability, and performing security upgrades Experience with the deployment or daily maintenance of ForeScout CounterACT appliances Experience with network engineering, including physical or logical such as installation and activation of ports, configuration of switches, and LANS, VLANS, and network FW, or appliances or network administration services such as Active Directory, Guests LANS, and domain management Knowledge of multi-domain architectures, including data center, WAN, and LAN in virtualized architectures TS/SCI clearance with the ability to obtain a counter-intelligence polygraph. HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience supporting IT projects and activities, Bachelor's degree and 3+ years of experience supporting IT projects and activities, or Master's degree and 1+ years of experience supporting IT projects and activities. A DoD 8570 IAT Level III Certification such as SecurityX (formerly CASP+), CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP certification within 30 days of start date Ability to obtain a DoD 8570 Cybersecurity Service Provider - Infrastructure Support Certification (CSSP-IS), including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification, prior to start date on the contract. Additional Qualifications: ForeScout Certified Administrator (FSCA) and/or ForeScout Certified Engineer (FSCE) certifications Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Ability to install and deploy ForeScout in a multidomain customer environment Ability to integrate cybersecurity data using enterprise or custom tools data aggregation and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses, and remediation Ability to be a self-starter, work without considerable direction, and work with a team Possession of excellent verbal and written communication skills, including for coordinating efforts and establishing customer relations Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Palo Alto Firewall Engineer
System One Springfield, Virginia
Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore
11/02/2026
Full time
Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore
Database Specialist
Celestar Alexandria, Virginia
Job Description Job Description Database Specialist At Celestar, a B&A Company, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team! Job Summary Celestar, a B&A Company, is looking for a Database Specialist in support of the Army Research Technology Protection Center on an important mission. In this role, you will have the opportunity to work with a great team while supporting Responsibilities Develop, test, maintain, and operate a database/spreadsheet to support CIDA case management, metrics, and reporting, and provide a matrix on the CIDA workload. Develop, maintain, and update the customer tracking database, and provide metrics on the status of all supported programs (e.g., program milestones, S&T PP status, PPP status, types and numbers of surveys and/or assessments conducted). Update the customer tracking database and provide metrics on the status of all supported programs (e.g., program milestones, S&T PP status, PPP status, type, and the number of surveys and/or assessments conducted). Education and Experience Bachelor's degree in computer science or a comparable degree in the Information Technology (IT) field. Six (6) years of experience in Operations support. Required Skills Exceptional oral and written communication skills to effectively interface with senior military officials, managers, and subordinates. Working knowledge of using Power BI and SharePoint. Desired Skills Additional certifications in IT programs related to experience are preferred but not required. Recommended certifications for the SQL database developer role are the Microsoft Certified Systems Engineer: Data Platform or the Oracle Database Administrator Certified Professional. Experience writing functions and procedures in MS Access and Visual Basic is preferred. Security Clearance TS/SCI Target Salary: $150,000 Physical & Work Environment Requirements Employees must be able to perform the essential functions of this position, with or without accommodation. Ability to remain stationary for extended periods while working at a computer. Frequently operate standard office equipment, including computers and telephones. Ability to communicate effectively in person, by telephone, video conference, and email. Occasionally move about the office and lift up to 20 pounds. Ability to work the assigned schedule with regular and reliable attendance. Ability to travel up to 10% as required. More About B&A: Notable Clients Celestar, a B&A Company, has grown into a company trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more. Benefits and Programs Celestar, a B&A Company, is proud to offer three robust individual and family medical plans to full-time employees, including a Health Savings Account (HSA) option, as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution. B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include: The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more A formal mentorship program Job shadowing and cross training opportunities Brand Ambassador program Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more Monthly teambuilding events B&A Annual Wellness Challenges: &A, &A, &A, &A, and more At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award. EEO B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities. EEO is the Law B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.
11/02/2026
Full time
Job Description Job Description Database Specialist At Celestar, a B&A Company, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team! Job Summary Celestar, a B&A Company, is looking for a Database Specialist in support of the Army Research Technology Protection Center on an important mission. In this role, you will have the opportunity to work with a great team while supporting Responsibilities Develop, test, maintain, and operate a database/spreadsheet to support CIDA case management, metrics, and reporting, and provide a matrix on the CIDA workload. Develop, maintain, and update the customer tracking database, and provide metrics on the status of all supported programs (e.g., program milestones, S&T PP status, PPP status, types and numbers of surveys and/or assessments conducted). Update the customer tracking database and provide metrics on the status of all supported programs (e.g., program milestones, S&T PP status, PPP status, type, and the number of surveys and/or assessments conducted). Education and Experience Bachelor's degree in computer science or a comparable degree in the Information Technology (IT) field. Six (6) years of experience in Operations support. Required Skills Exceptional oral and written communication skills to effectively interface with senior military officials, managers, and subordinates. Working knowledge of using Power BI and SharePoint. Desired Skills Additional certifications in IT programs related to experience are preferred but not required. Recommended certifications for the SQL database developer role are the Microsoft Certified Systems Engineer: Data Platform or the Oracle Database Administrator Certified Professional. Experience writing functions and procedures in MS Access and Visual Basic is preferred. Security Clearance TS/SCI Target Salary: $150,000 Physical & Work Environment Requirements Employees must be able to perform the essential functions of this position, with or without accommodation. Ability to remain stationary for extended periods while working at a computer. Frequently operate standard office equipment, including computers and telephones. Ability to communicate effectively in person, by telephone, video conference, and email. Occasionally move about the office and lift up to 20 pounds. Ability to work the assigned schedule with regular and reliable attendance. Ability to travel up to 10% as required. More About B&A: Notable Clients Celestar, a B&A Company, has grown into a company trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more. Benefits and Programs Celestar, a B&A Company, is proud to offer three robust individual and family medical plans to full-time employees, including a Health Savings Account (HSA) option, as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution. B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include: The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more A formal mentorship program Job shadowing and cross training opportunities Brand Ambassador program Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more Monthly teambuilding events B&A Annual Wellness Challenges: &A, &A, &A, &A, and more At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award. EEO B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities. EEO is the Law B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 Form to confirm work authorization.
Principal Staff Engineer - Web Platform
PlanetArt Agoura Hills, California
Job Description Job Description Company and Vision PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Principal Staff Engineer-Web Platform to serve as a senior technical leader within our engineering organization and a key partner to the VP of Engineering. This is a highly hands-on role focused on building, operating, and scaling high-traffic ecommerce web platforms in a fast-moving production environment. Reporting directly to the VP of Engineering, this engineer will play a critical role in architecting, developing, troubleshooting, and maintaining our LAMP-based web applications and AWS infrastructure. The ideal candidate is equally comfortable writing production code, diagnosing complex site reliability issues, managing cloud infrastructure, and leading technical problem-solving during high-severity incidents. This role requires strong operational judgment and the ability to independently own production challenges across application, database, infrastructure, and deployment layers. The engineer will collaborate closely with our China-based development organization, serving as a senior US-based technical lead responsible for cross-team coordination, code quality, architectural guidance, and production stability. This is an ideal opportunity for an experienced engineer who thrives in high-scale ecommerce environments and enjoys combining deep application engineering with modern cloud operations and production ownership. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You'll Do Key Responsibilities Full-Stack Platform Engineering: Design, develop, and maintain scalable features and services across our LAMP-based ecommerce platform, with a strong focus on reliability, performance, maintainability, and operational excellence. Production Operations & Incident Response : Act as a senior technical escalation point for complex production incidents, troubleshooting issues across application, infrastructure, networking, database, CDN, and deployment layers. Lead root cause analysis and drive long-term stability improvements. AWS Infrastructure Ownership : Manage and optimize AWS infrastructure, including deployment architecture, scaling strategies, observability, security, disaster recovery, and cost efficiency. Partner closely with DevOps and engineering leadership on operational best practices. High-Scale Performance Optimization : Monitor and improve application, database, and infrastructure performance for high-traffic consumer web applications. Identify bottlenecks and implement scalable solutions to improve uptime, latency, and system resilience. Cross-Functional Technical Leadership: Partner with Product, Design, Operations, and Customer Experience teams to translate business requirements into scalable technical solutions and ensure successful project execution. Global Engineering Collaboration : Work closely with the China-based engineering team to coordinate development efforts, conduct code reviews, align on architectural direction, manage releases, and maintain strong engineering communication across time zones. Code Quality & Engineering Standards : Champion high engineering standards through code reviews, testing strategies, documentation, observability, and operational best practices. Drive continuous improvement in system reliability and development processes. Technical Mentorship & Leadership : Provide technical mentorship and architectural guidance across the engineering organization. Influence technical direction through hands-on leadership, strong execution, and collaborative problem-solving. Requirements What You Should Have Skills, Qualifications, and Requirements Senior-Level Full-Stack Engineering Experience: 5+ years of professional experience building and operating large-scale web applications, including substantial hands-on experience with the LAMP stack (Linux, Apache, MySQL, PHP). Strong AWS & Cloud Operations Expertise : Deep hands-on experience with AWS services and production cloud environments, including EC2, RDS, S3, Lambda, CloudWatch, networking, scaling, monitoring, and infrastructure troubleshooting. Ecommerce & High-Traffic Website Experience : Experience supporting high-volume consumer-facing websites or ecommerce platforms, with a strong understanding of scalability, uptime, performance optimization, and operational reliability. Production Troubleshooting Expertise : Demonstrated ability to diagnose and resolve complex production issues under pressure, including database replication issues, performance degradation, infrastructure failures, deployment issues, and site outages. Distributed Systems & Database Knowledge : Strong understanding of distributed web architectures, database performance tuning, replication strategies, caching, queuing systems, and fault-tolerant system design. Global Team Collaboration: Experience working effectively with offshore or globally distributed engineering teams, with strong communication, coordination, and cross-cultural collaboration skills. Chinese Language Skills: Ability to communicate in Mandarin (spoken or written) is highly desirable to facilitate collaboration with our China-based engineering team. Engineering Best Practices: Strong understanding of software engineering fundamentals including Git workflows, CI/CD pipelines, automated testing, observability, code review practices, and secure development standards. Ownership Mentality: Self-directed engineer with strong operational instincts, excellent judgment, and the ability to independently own critical technical initiatives from design through production support. Technical Leadership: Demonstrated ability to influence engineering direction, mentor developers, and drive technical excellence through hands-on leadership rather than direct people management. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $130,000-$220,000 annual salary. PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance Pet Insurance Mental Health Insurance 401(k) with matching Comprehensive Time Off Program including Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts
11/02/2026
Full time
Job Description Job Description Company and Vision PlanetArt's vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company's brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview PlanetArt is seeking a Principal Staff Engineer-Web Platform to serve as a senior technical leader within our engineering organization and a key partner to the VP of Engineering. This is a highly hands-on role focused on building, operating, and scaling high-traffic ecommerce web platforms in a fast-moving production environment. Reporting directly to the VP of Engineering, this engineer will play a critical role in architecting, developing, troubleshooting, and maintaining our LAMP-based web applications and AWS infrastructure. The ideal candidate is equally comfortable writing production code, diagnosing complex site reliability issues, managing cloud infrastructure, and leading technical problem-solving during high-severity incidents. This role requires strong operational judgment and the ability to independently own production challenges across application, database, infrastructure, and deployment layers. The engineer will collaborate closely with our China-based development organization, serving as a senior US-based technical lead responsible for cross-team coordination, code quality, architectural guidance, and production stability. This is an ideal opportunity for an experienced engineer who thrives in high-scale ecommerce environments and enjoys combining deep application engineering with modern cloud operations and production ownership. PLEASE NOTE: Candidates much be local to or willing to relocate to the Calabasas area as we operate on a hybrid work model (3 days onsite, 2 remote) What You'll Do Key Responsibilities Full-Stack Platform Engineering: Design, develop, and maintain scalable features and services across our LAMP-based ecommerce platform, with a strong focus on reliability, performance, maintainability, and operational excellence. Production Operations & Incident Response : Act as a senior technical escalation point for complex production incidents, troubleshooting issues across application, infrastructure, networking, database, CDN, and deployment layers. Lead root cause analysis and drive long-term stability improvements. AWS Infrastructure Ownership : Manage and optimize AWS infrastructure, including deployment architecture, scaling strategies, observability, security, disaster recovery, and cost efficiency. Partner closely with DevOps and engineering leadership on operational best practices. High-Scale Performance Optimization : Monitor and improve application, database, and infrastructure performance for high-traffic consumer web applications. Identify bottlenecks and implement scalable solutions to improve uptime, latency, and system resilience. Cross-Functional Technical Leadership: Partner with Product, Design, Operations, and Customer Experience teams to translate business requirements into scalable technical solutions and ensure successful project execution. Global Engineering Collaboration : Work closely with the China-based engineering team to coordinate development efforts, conduct code reviews, align on architectural direction, manage releases, and maintain strong engineering communication across time zones. Code Quality & Engineering Standards : Champion high engineering standards through code reviews, testing strategies, documentation, observability, and operational best practices. Drive continuous improvement in system reliability and development processes. Technical Mentorship & Leadership : Provide technical mentorship and architectural guidance across the engineering organization. Influence technical direction through hands-on leadership, strong execution, and collaborative problem-solving. Requirements What You Should Have Skills, Qualifications, and Requirements Senior-Level Full-Stack Engineering Experience: 5+ years of professional experience building and operating large-scale web applications, including substantial hands-on experience with the LAMP stack (Linux, Apache, MySQL, PHP). Strong AWS & Cloud Operations Expertise : Deep hands-on experience with AWS services and production cloud environments, including EC2, RDS, S3, Lambda, CloudWatch, networking, scaling, monitoring, and infrastructure troubleshooting. Ecommerce & High-Traffic Website Experience : Experience supporting high-volume consumer-facing websites or ecommerce platforms, with a strong understanding of scalability, uptime, performance optimization, and operational reliability. Production Troubleshooting Expertise : Demonstrated ability to diagnose and resolve complex production issues under pressure, including database replication issues, performance degradation, infrastructure failures, deployment issues, and site outages. Distributed Systems & Database Knowledge : Strong understanding of distributed web architectures, database performance tuning, replication strategies, caching, queuing systems, and fault-tolerant system design. Global Team Collaboration: Experience working effectively with offshore or globally distributed engineering teams, with strong communication, coordination, and cross-cultural collaboration skills. Chinese Language Skills: Ability to communicate in Mandarin (spoken or written) is highly desirable to facilitate collaboration with our China-based engineering team. Engineering Best Practices: Strong understanding of software engineering fundamentals including Git workflows, CI/CD pipelines, automated testing, observability, code review practices, and secure development standards. Ownership Mentality: Self-directed engineer with strong operational instincts, excellent judgment, and the ability to independently own critical technical initiatives from design through production support. Technical Leadership: Demonstrated ability to influence engineering direction, mentor developers, and drive technical excellence through hands-on leadership rather than direct people management. What You Can Expect Working Conditions Work is performed in an office environment with low to moderate noise levels. Position requires regular, continuous use of computer. Position requires regular sitting and standing. Position requires regular interaction with team members through the following methods: in-person, phone, Zoom, Slack, or email. May require occasional travel. This is a hybrid position; employees are expected to be in the office three days per week (Monday, Tuesday, and Thursday) with the option of working remotely two days (Wednesday and Friday). Benefits The compensation range for this position is $130,000-$220,000 annual salary. PlanetArt offers a comprehensive benefits package, including: Health, Dental, and Vision Insurance Life Insurance Pet Insurance Mental Health Insurance 401(k) with matching Comprehensive Time Off Program including Paid Time Off, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts
Data Center Tech
Circet USA East Wenatchee, Washington
Job Description Job Description Overview Circet USA is a leading provider of telecommunications and data center infrastructure services in North America, and we're looking for talented professionals to join our team. We deliver comprehensive engineering, construction, and network solutions that support the evolving connectivity and infrastructure needs of our customers. With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges. At Circet USA, you'll have the opportunity to make an impact, contribute to critical infrastructure projects, and help shape the future of connectivity. If you're passionate about innovation and thrive in a dynamic environment, we'd love to hear from you. Responsibilities The Data Center Tech is responsible for providing high-quality service in data center facility to take excellent care of our customers, build relationships, question things, work hard, work smart, and enjoy the experience. ESSENTIAL DUTIES & RESPONSIBILITIES • Installation of telecommunications equipment and associated infrastructure per customer standards. • Act as a customer contact. Interface with customers and local supervisors to clarify project status. • Work well within a team and demonstrate some leadership ability. • Plan and layout installation activities to meet dates and budgeted hours. Oversee other personnel when required. • The work will involve the installation of power, fiber and switchboard cable, and telecommunications equipment in Data Center and other Telecom facilities. Installers should be familiar with and/or are trained with iron work/bays/equipment rack installation, blueprint/schematic reading. • Physically placing, removing, or modifying non-working equipment o Cable trays and/or racking o Data Equipment cabinets and frames o Data Servers, Switches, Routers, Repeaters, Bridges, Gateways, Multiplexers, Transceivers, Firewalls o Fuse Panels o Physically routing the cables that supply AC and/or DC power or transmit data in various technical spaces o Identify, label, and terminate cables that supply AC and/or DC power or transmit data o Conduct test and document performance characteristics of hardware and software o Resolve equipment / technical issues o Review, analyze, and interpret work orders, drawings, records, and manuals o Perform quality validation on in-process and completed work o Interact with all members of the organization; Installation, Engineering and Project Management o Performs other duties as requested by Manager Qualifications EDUCATION, EXPERIENCE, and QUALIFICATIONS • High school diploma or equivalent, technical or college degree preferred • One year of experience • Proficient in use of Microsoft programs and applications • Proficient in use of IOS and/or Android applications • Physically placing, removing, or modifying non-working equipment • Ability to trouble shoot cabling issues as well as resolve problems • Ability to trouble shoot hardware and software issues as well as resolve problems • Good written and oral communication skills • Good customer service skills • Good computer soft skills required Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
11/02/2026
Full time
Job Description Job Description Overview Circet USA is a leading provider of telecommunications and data center infrastructure services in North America, and we're looking for talented professionals to join our team. We deliver comprehensive engineering, construction, and network solutions that support the evolving connectivity and infrastructure needs of our customers. With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges. At Circet USA, you'll have the opportunity to make an impact, contribute to critical infrastructure projects, and help shape the future of connectivity. If you're passionate about innovation and thrive in a dynamic environment, we'd love to hear from you. Responsibilities The Data Center Tech is responsible for providing high-quality service in data center facility to take excellent care of our customers, build relationships, question things, work hard, work smart, and enjoy the experience. ESSENTIAL DUTIES & RESPONSIBILITIES • Installation of telecommunications equipment and associated infrastructure per customer standards. • Act as a customer contact. Interface with customers and local supervisors to clarify project status. • Work well within a team and demonstrate some leadership ability. • Plan and layout installation activities to meet dates and budgeted hours. Oversee other personnel when required. • The work will involve the installation of power, fiber and switchboard cable, and telecommunications equipment in Data Center and other Telecom facilities. Installers should be familiar with and/or are trained with iron work/bays/equipment rack installation, blueprint/schematic reading. • Physically placing, removing, or modifying non-working equipment o Cable trays and/or racking o Data Equipment cabinets and frames o Data Servers, Switches, Routers, Repeaters, Bridges, Gateways, Multiplexers, Transceivers, Firewalls o Fuse Panels o Physically routing the cables that supply AC and/or DC power or transmit data in various technical spaces o Identify, label, and terminate cables that supply AC and/or DC power or transmit data o Conduct test and document performance characteristics of hardware and software o Resolve equipment / technical issues o Review, analyze, and interpret work orders, drawings, records, and manuals o Perform quality validation on in-process and completed work o Interact with all members of the organization; Installation, Engineering and Project Management o Performs other duties as requested by Manager Qualifications EDUCATION, EXPERIENCE, and QUALIFICATIONS • High school diploma or equivalent, technical or college degree preferred • One year of experience • Proficient in use of Microsoft programs and applications • Proficient in use of IOS and/or Android applications • Physically placing, removing, or modifying non-working equipment • Ability to trouble shoot cabling issues as well as resolve problems • Ability to trouble shoot hardware and software issues as well as resolve problems • Good written and oral communication skills • Good customer service skills • Good computer soft skills required Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
ForeScout Engineer - Active TS/SCI With CI Poly
ENS Solutions, LLC Washington, Washington DC
Job Description Job Description On our expert team, you'll perform work focused on implementing and operating next generation security solutions for government and commercial clients. You'll perform hands-on evaluation, implementation, and operation of leading security cyber defense tools and technologies, and apply in-depth defense strategies to large and complex networks to rapidly identify vulnerabilities and threats, prioritize response actions, and develop effective countermeasures. You'll apply thought leadership in a highly collaborative and innovative work environment to solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system administration. In this role, you'll closely impact mission success, protecting data and networks from malicious payloads and actors. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our nation's most sensitive capabilities. What You'll Work On: Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management. Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises. Contribute to risk and vulnerability assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise. Requirements 3+ years of experience performing systems administration for Windows or Linux, including performing basic troubleshooting and installation or configuration, monitoring system performance or availability, and performing security upgrades Experience with the deployment or daily maintenance of ForeScout CounterACT appliances Experience with network engineering, including physical or logical such as installation and activation of ports, configuration of switches, and LANS, VLANS, and network FW, or appliances or network administration services such as Active Directory, Guests LANS, and domain management Knowledge of multi-domain architectures, including data center, WAN, and LAN in virtualized architectures TS/SCI clearance with the ability to obtain a counter-intelligence polygraph. HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience supporting IT projects and activities, Bachelor's degree and 3+ years of experience supporting IT projects and activities, or Master's degree and 1+ years of experience supporting IT projects and activities. A DoD 8570 IAT Level III Certification such as SecurityX (formerly CASP+), CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP certification within 30 days of start date Ability to obtain a DoD 8570 Cybersecurity Service Provider - Infrastructure Support Certification (CSSP-IS), including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification, prior to start date on the contract. Additional Qualifications: ForeScout Certified Administrator (FSCA) and/or ForeScout Certified Engineer (FSCE) certifications Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Ability to install and deploy ForeScout in a multidomain customer environment Ability to integrate cybersecurity data using enterprise or custom tools data aggregation and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses, and remediation Ability to be a self-starter, work without considerable direction, and work with a team Possession of excellent verbal and written communication skills, including for coordinating efforts and establishing customer relations Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
11/02/2026
Full time
Job Description Job Description On our expert team, you'll perform work focused on implementing and operating next generation security solutions for government and commercial clients. You'll perform hands-on evaluation, implementation, and operation of leading security cyber defense tools and technologies, and apply in-depth defense strategies to large and complex networks to rapidly identify vulnerabilities and threats, prioritize response actions, and develop effective countermeasures. You'll apply thought leadership in a highly collaborative and innovative work environment to solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system administration. In this role, you'll closely impact mission success, protecting data and networks from malicious payloads and actors. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our nation's most sensitive capabilities. What You'll Work On: Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management. Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises. Contribute to risk and vulnerability assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise. Requirements 3+ years of experience performing systems administration for Windows or Linux, including performing basic troubleshooting and installation or configuration, monitoring system performance or availability, and performing security upgrades Experience with the deployment or daily maintenance of ForeScout CounterACT appliances Experience with network engineering, including physical or logical such as installation and activation of ports, configuration of switches, and LANS, VLANS, and network FW, or appliances or network administration services such as Active Directory, Guests LANS, and domain management Knowledge of multi-domain architectures, including data center, WAN, and LAN in virtualized architectures TS/SCI clearance with the ability to obtain a counter-intelligence polygraph. HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience supporting IT projects and activities, Bachelor's degree and 3+ years of experience supporting IT projects and activities, or Master's degree and 1+ years of experience supporting IT projects and activities. A DoD 8570 IAT Level III Certification such as SecurityX (formerly CASP+), CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP certification within 30 days of start date Ability to obtain a DoD 8570 Cybersecurity Service Provider - Infrastructure Support Certification (CSSP-IS), including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification, prior to start date on the contract. Additional Qualifications: ForeScout Certified Administrator (FSCA) and/or ForeScout Certified Engineer (FSCE) certifications Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Ability to install and deploy ForeScout in a multidomain customer environment Ability to integrate cybersecurity data using enterprise or custom tools data aggregation and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses, and remediation Ability to be a self-starter, work without considerable direction, and work with a team Possession of excellent verbal and written communication skills, including for coordinating efforts and establishing customer relations Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Donor Database Manager
DREAM New York, New York
Job Description Job Description Originallyfounded in 1991as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools-growing our organization's impact and leveling the playing field for all children. To learn more, visit wearedream.org. DREAM seeks a Donor Database Manager to join its Advancement team. Reporting to the Senior Director of Advancement Operations, this individual contributor serves as the primary owner and subject-matter expert for DREAM's donor database, fundraising technology, and data operations, ensuring systems and data effectively support fundraising strategy and growth. Working closely with the Operations and Supporter Engagement Team, frontline fundraisers, Finance, Communications, and IT, this role administers and optimizes Salesforce, oversees gift and revenue operations, develops reporting and analytics, and identifies opportunities to leverage automation and AI-enabled solutions to improve data quality, decision-making, and operational efficiency. Responsibilities Donor Database & Salesforce Administration Serve as the primary administrator and functional owner of Salesforce for Advancement, ensuring the system effectively supports fundraising strategy and operations. Manage Salesforce configuration, user access, campaigns, reports, dashboards, workflows, and integrations with third-party fundraising platforms. Oversee data management and quality, including imports/exports, deduplication, record maintenance, data standards, governance, and recurring quality controls. Monitor database health, security, system performance, and documentation, partnering with IT and vendors to troubleshoot issues and implement improvements. Serve as the primary point of contact for Advancement Salesforce and donor database support, troubleshooting issues and escalating technical needs as appropriate. Train and onboard staff on Salesforce, fundraising technology, data standards, and best practices; maintain user documentation and SOPs; and gather feedback to strengthen system usability and adoption. Data Governance, Gift & Revenue Operations Oversee gift and pledge processing workflows and data standards, including designations, soft credits, acknowledgments, and campaign attribution. Lead revenue reconciliation and quality-control processes across Salesforce, fundraising platforms, events, and Finance records, proactively identifying and resolving data inconsistencies. Partner with Finance on audit support, outstanding gifts, in-kind contributions, year-end processes, documentation, and allocation changes. Support fundraising events and campaigns through campaign setup, donor and attendee data management, post-event imports, revenue reconciliation, and closeout. Reporting, Analytics & Fundraising Intelligence Design and maintain dashboards, reports, and analytical tools that provide visibility into fundraising revenue, pipeline, campaigns, events, donor engagement, and progress toward goals. Manage recurring Advancement reporting, including pipeline, phase, year-over-year, team, and leadership reporting. Partner with the Advancement Operations Manager and frontline fundraisers to translate business needs into scalable Salesforce reports, dashboards, and data solutions. Analyze fundraising and operational performance, identify trends and data gaps, and surface actionable insights to support planning and decision-making. Fundraising Technology, Automation & AI Innovation • Serve as the functional lead for Advancement's fundraising technology ecosystem, partnering with IT, vendors, and internal stakeholders to evaluate, implement, integrate, and optimize technology solutions based on business needs, user experience, data security, cost, and impact. • Identify and implement opportunities to streamline Advancement processes through Salesforce automation, integrations, AI-enabled tools, and scalable workflows, while maintaining appropriate human review and data-quality controls. Additional duties as assigned. Qualifications • Bachelor's degree required; • Three to five years of experience administering Salesforce or a comparable fundraising CRM, preferably within nonprofit development, advancement services, or fundraising operations; • Demonstrated experience with CRM administration, including data management, reporting, user access, workflows, integrations, and data quality; • Experience with gift processing, fundraising revenue operations, reconciliation, or donor data management strongly preferred; • Strong analytical, project management, and problem-solving skills, with the ability to translate complex business needs into scalable data and technology solutions; • Experience leveraging automation, AI-enabled tools, or emerging technology to improve business processes strongly preferred, with demonstrated curiosity and ability to learn new technologies; • Exceptional attention to detail, commitment to data integrity, and ability to manage multiple priorities independently while collaborating effectively across departments; • A proactive, service-oriented mindset and strong commitment to DREAM's mission and values. Working Expectations The Donor Database Manager is part of the Advancement Team, which currently works 3 days in the office and up to 2 days remote, per week (subject to change, and with some weeks requiring more time in-person, for example for donor events). Some evening and/or weekend work, for example to prepare for and attend donor events, is required. Benefits and Paid Time Off We offer comprehensive benefits including: Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children; The ability to select between a variety of medical plans according to what best suits the employee's needs; Dental and vision plans; Disability benefits; Life insurance; Up to 12 weeks fully paid of Parental Leave; Flexible spending account options; Pre-tax commuter benefits (parking and transit); Fitness and entertainment discounts; A variety of support through our employee assistance program (EAP); A 403(b) retirement plan with employer matching up to 4% after one year of employment; Access to a professional development fund; Referral bonuses; All full-time Network Support employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays; Benefits are subject to change. Compensation DREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $80,000 to $95,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges. Our Commitment to Diversity, Equity, and Inclusion At DREAM, diversity, equity, and inclusion are a matter of mission. From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters-it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream-along with the tools and opportunities to make their dreams reality. Come dream with us. DREAM Maxims All Kids Can. This Kid Can. DREAM is Family. Fun is a Serious Value. Teamwork Makes the DREAM Work. Fail. Persist. Exceed. DREAM Big. Applying to DREAM We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help! DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter. If you are a current DREAM employee, please . click apply for full job details
11/02/2026
Full time
Job Description Job Description Originallyfounded in 1991as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools-growing our organization's impact and leveling the playing field for all children. To learn more, visit wearedream.org. DREAM seeks a Donor Database Manager to join its Advancement team. Reporting to the Senior Director of Advancement Operations, this individual contributor serves as the primary owner and subject-matter expert for DREAM's donor database, fundraising technology, and data operations, ensuring systems and data effectively support fundraising strategy and growth. Working closely with the Operations and Supporter Engagement Team, frontline fundraisers, Finance, Communications, and IT, this role administers and optimizes Salesforce, oversees gift and revenue operations, develops reporting and analytics, and identifies opportunities to leverage automation and AI-enabled solutions to improve data quality, decision-making, and operational efficiency. Responsibilities Donor Database & Salesforce Administration Serve as the primary administrator and functional owner of Salesforce for Advancement, ensuring the system effectively supports fundraising strategy and operations. Manage Salesforce configuration, user access, campaigns, reports, dashboards, workflows, and integrations with third-party fundraising platforms. Oversee data management and quality, including imports/exports, deduplication, record maintenance, data standards, governance, and recurring quality controls. Monitor database health, security, system performance, and documentation, partnering with IT and vendors to troubleshoot issues and implement improvements. Serve as the primary point of contact for Advancement Salesforce and donor database support, troubleshooting issues and escalating technical needs as appropriate. Train and onboard staff on Salesforce, fundraising technology, data standards, and best practices; maintain user documentation and SOPs; and gather feedback to strengthen system usability and adoption. Data Governance, Gift & Revenue Operations Oversee gift and pledge processing workflows and data standards, including designations, soft credits, acknowledgments, and campaign attribution. Lead revenue reconciliation and quality-control processes across Salesforce, fundraising platforms, events, and Finance records, proactively identifying and resolving data inconsistencies. Partner with Finance on audit support, outstanding gifts, in-kind contributions, year-end processes, documentation, and allocation changes. Support fundraising events and campaigns through campaign setup, donor and attendee data management, post-event imports, revenue reconciliation, and closeout. Reporting, Analytics & Fundraising Intelligence Design and maintain dashboards, reports, and analytical tools that provide visibility into fundraising revenue, pipeline, campaigns, events, donor engagement, and progress toward goals. Manage recurring Advancement reporting, including pipeline, phase, year-over-year, team, and leadership reporting. Partner with the Advancement Operations Manager and frontline fundraisers to translate business needs into scalable Salesforce reports, dashboards, and data solutions. Analyze fundraising and operational performance, identify trends and data gaps, and surface actionable insights to support planning and decision-making. Fundraising Technology, Automation & AI Innovation • Serve as the functional lead for Advancement's fundraising technology ecosystem, partnering with IT, vendors, and internal stakeholders to evaluate, implement, integrate, and optimize technology solutions based on business needs, user experience, data security, cost, and impact. • Identify and implement opportunities to streamline Advancement processes through Salesforce automation, integrations, AI-enabled tools, and scalable workflows, while maintaining appropriate human review and data-quality controls. Additional duties as assigned. Qualifications • Bachelor's degree required; • Three to five years of experience administering Salesforce or a comparable fundraising CRM, preferably within nonprofit development, advancement services, or fundraising operations; • Demonstrated experience with CRM administration, including data management, reporting, user access, workflows, integrations, and data quality; • Experience with gift processing, fundraising revenue operations, reconciliation, or donor data management strongly preferred; • Strong analytical, project management, and problem-solving skills, with the ability to translate complex business needs into scalable data and technology solutions; • Experience leveraging automation, AI-enabled tools, or emerging technology to improve business processes strongly preferred, with demonstrated curiosity and ability to learn new technologies; • Exceptional attention to detail, commitment to data integrity, and ability to manage multiple priorities independently while collaborating effectively across departments; • A proactive, service-oriented mindset and strong commitment to DREAM's mission and values. Working Expectations The Donor Database Manager is part of the Advancement Team, which currently works 3 days in the office and up to 2 days remote, per week (subject to change, and with some weeks requiring more time in-person, for example for donor events). Some evening and/or weekend work, for example to prepare for and attend donor events, is required. Benefits and Paid Time Off We offer comprehensive benefits including: Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children; The ability to select between a variety of medical plans according to what best suits the employee's needs; Dental and vision plans; Disability benefits; Life insurance; Up to 12 weeks fully paid of Parental Leave; Flexible spending account options; Pre-tax commuter benefits (parking and transit); Fitness and entertainment discounts; A variety of support through our employee assistance program (EAP); A 403(b) retirement plan with employer matching up to 4% after one year of employment; Access to a professional development fund; Referral bonuses; All full-time Network Support employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays; Benefits are subject to change. Compensation DREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $80,000 to $95,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges. Our Commitment to Diversity, Equity, and Inclusion At DREAM, diversity, equity, and inclusion are a matter of mission. From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters-it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream-along with the tools and opportunities to make their dreams reality. Come dream with us. DREAM Maxims All Kids Can. This Kid Can. DREAM is Family. Fun is a Serious Value. Teamwork Makes the DREAM Work. Fail. Persist. Exceed. DREAM Big. Applying to DREAM We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help! DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter. If you are a current DREAM employee, please . click apply for full job details
Principal ML Platform Engineer
Appian Corporation Greenway, Virginia
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations . click apply for full job details
11/02/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. This role is based at our h eadquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations . click apply for full job details
PROCESS APPLICATIONS ENGINEER
Tews Of America Corp Raleigh, North Carolina
Job Description Job Description Benefits: 401(k) Health insurance Paid time off 401(k) matching Competitive salary Training & development PROCESS APPLICATIONS ENGINEER Industrial Measurement Technology Manufacturing Processes Raleigh, North Carolina Full-Time Up to 50% +/- Customer-Site Travel Immediate Hire POSITION SUMMARY TEWS of America Corp., based in downtown Raleigh, North Carolina, is seeking an experienced Process Applications Engineer to support the application of advanced microwave moisture and density measurement technology within industrial manufacturing processes throughout the United States and internationally. This position combines process and application engineering with hands-on customer-site responsibilities. The engineer will travel to customer manufacturing facilities to conduct feasibility evaluations, commission TEWS measurement systems, evaluate applications and calibrations, investigate technical issues, train customer personnel, and provide ongoing engineering and technical support. The successful candidate must have a strong engineering foundation and practical manufacturing or industrial experience. The engineer must be capable of entering an unfamiliar manufacturing environment, developing an understanding of how the customer's product is manufactured, identifying relevant process and material variables, evaluating measurement and production data, and applying fundamental engineering principles to technical problems. TEWS microwave measurement technology is highly specialized and proprietary. Expertise in TEWS technology is developed through hands-on application, technical documentation, collaboration with experienced TEWS personnel in the United States and Germany, and practical customer-site experience. Candidates are not expected to arrive with expertise in TEWS technology; however, they must possess the engineering education, industrial experience, analytical ability, and independent learning skills necessary to develop that expertise. This position does not require extensive experience with PLC programming but involves assisting customers to connect our system to their PLC. Familiarity with industrial automation and plant control systems is beneficial because TEWS equipment operates within sophisticated manufacturing environments; however, the primary focus of this position is process understanding, application engineering, measurement technology, calibration, data analysis, and customer engineering support. EDUCATION AND PROFESSIONAL EXPERIENCE - REQUIRED Note: Applicants who do not meet the required engineering education and professional experience qualifications below will not be considered. A Bachelor's degree or Master's degree in Engineering from an accredited college or university is required. Degrees in Process Engineering, Chemical Engineering, Mechanical Engineering, Manufacturing Engineering, or another engineering discipline applicable to industrial manufacturing processes are preferred. A minimum of three (3) years of professional experience working in manufacturing, industrial processing, process engineering, manufacturing engineering, quality engineering, industrial instrumentation, or a closely related industrial engineering environment is required. Demonstrated professional experience working within manufacturing or industrial production environments is required. Candidates should demonstrate the ability to understand manufacturing processes, production variables, material behavior, industrial equipment, instrumentation, and quality-control requirements. Experience analyzing process or measurement data and applying engineering principles to identify the root causes of process, quality, equipment, or measurement variation is strongly preferred. Experience with industrial measurement instrumentation, process measurement, moisture or density measurement, quality-control instrumentation, process analytical technology, or related measurement applications is desirable but not required. General familiarity with industrial automation, controls, and communication environments-including QCS, PLC, DCS, EtherNet/IP, MQTT, or similar systems-is beneficial for working effectively within customer manufacturing environments. PLC programming, controls-system design, and industrial automation engineering are not primary responsibilities of this position. Candidates must demonstrate the ability to independently learn complex technical concepts and apply existing engineering knowledge to unfamiliar manufacturing processes and applications. CUSTOMER-SITE ENGINEERING RESPONSIBILITIES The Process Applications Engineer will travel to customer manufacturing facilities to: Evaluate manufacturing processes, product characteristics, material flow, process conditions, and measurement requirements. Conduct feasibility studies and application evaluations. Commission TEWS in-line and laboratory moisture and density measurement systems. Develop, evaluate, validate, and optimize product calibrations. Analyze process and measurement data and investigate unexpected results. Determine whether technical issues may originate with the product, manufacturing process, calibration, instrumentation, installation, equipment, or other production variables. Provide hands-on technical troubleshooting and equipment support when required. Train customer process engineers, production managers, quality personnel, engineering staff, and maintenance personnel in the appropriate application, operation, care, and basic troubleshooting of TEWS equipment and software. Document customer-site activities, process observations, technical findings, recommendations, calibration activities, and required follow-up actions. Coordinate with TEWS ELEKTRONIK engineering and technical personnel in Germany when additional application or technical expertise is required. Customer-site responsibilities are an integral part of this engineering position and require the ability to work independently and professionally within active manufacturing environments. COMPENSATION AND BENEFITS Applicants to provide salary requirements which will be paid commensurate with experience and qualifications, plus company benefits (QSEHRA (full-max) medical, 401k matching, PTO, and other) TEWS provides the opportunity to develop specialized expertise in proprietary industrial microwave measurement technology while gaining exposure to a broad range of manufacturing industries, materials, processes, and engineering applications.
11/02/2026
Full time
Job Description Job Description Benefits: 401(k) Health insurance Paid time off 401(k) matching Competitive salary Training & development PROCESS APPLICATIONS ENGINEER Industrial Measurement Technology Manufacturing Processes Raleigh, North Carolina Full-Time Up to 50% +/- Customer-Site Travel Immediate Hire POSITION SUMMARY TEWS of America Corp., based in downtown Raleigh, North Carolina, is seeking an experienced Process Applications Engineer to support the application of advanced microwave moisture and density measurement technology within industrial manufacturing processes throughout the United States and internationally. This position combines process and application engineering with hands-on customer-site responsibilities. The engineer will travel to customer manufacturing facilities to conduct feasibility evaluations, commission TEWS measurement systems, evaluate applications and calibrations, investigate technical issues, train customer personnel, and provide ongoing engineering and technical support. The successful candidate must have a strong engineering foundation and practical manufacturing or industrial experience. The engineer must be capable of entering an unfamiliar manufacturing environment, developing an understanding of how the customer's product is manufactured, identifying relevant process and material variables, evaluating measurement and production data, and applying fundamental engineering principles to technical problems. TEWS microwave measurement technology is highly specialized and proprietary. Expertise in TEWS technology is developed through hands-on application, technical documentation, collaboration with experienced TEWS personnel in the United States and Germany, and practical customer-site experience. Candidates are not expected to arrive with expertise in TEWS technology; however, they must possess the engineering education, industrial experience, analytical ability, and independent learning skills necessary to develop that expertise. This position does not require extensive experience with PLC programming but involves assisting customers to connect our system to their PLC. Familiarity with industrial automation and plant control systems is beneficial because TEWS equipment operates within sophisticated manufacturing environments; however, the primary focus of this position is process understanding, application engineering, measurement technology, calibration, data analysis, and customer engineering support. EDUCATION AND PROFESSIONAL EXPERIENCE - REQUIRED Note: Applicants who do not meet the required engineering education and professional experience qualifications below will not be considered. A Bachelor's degree or Master's degree in Engineering from an accredited college or university is required. Degrees in Process Engineering, Chemical Engineering, Mechanical Engineering, Manufacturing Engineering, or another engineering discipline applicable to industrial manufacturing processes are preferred. A minimum of three (3) years of professional experience working in manufacturing, industrial processing, process engineering, manufacturing engineering, quality engineering, industrial instrumentation, or a closely related industrial engineering environment is required. Demonstrated professional experience working within manufacturing or industrial production environments is required. Candidates should demonstrate the ability to understand manufacturing processes, production variables, material behavior, industrial equipment, instrumentation, and quality-control requirements. Experience analyzing process or measurement data and applying engineering principles to identify the root causes of process, quality, equipment, or measurement variation is strongly preferred. Experience with industrial measurement instrumentation, process measurement, moisture or density measurement, quality-control instrumentation, process analytical technology, or related measurement applications is desirable but not required. General familiarity with industrial automation, controls, and communication environments-including QCS, PLC, DCS, EtherNet/IP, MQTT, or similar systems-is beneficial for working effectively within customer manufacturing environments. PLC programming, controls-system design, and industrial automation engineering are not primary responsibilities of this position. Candidates must demonstrate the ability to independently learn complex technical concepts and apply existing engineering knowledge to unfamiliar manufacturing processes and applications. CUSTOMER-SITE ENGINEERING RESPONSIBILITIES The Process Applications Engineer will travel to customer manufacturing facilities to: Evaluate manufacturing processes, product characteristics, material flow, process conditions, and measurement requirements. Conduct feasibility studies and application evaluations. Commission TEWS in-line and laboratory moisture and density measurement systems. Develop, evaluate, validate, and optimize product calibrations. Analyze process and measurement data and investigate unexpected results. Determine whether technical issues may originate with the product, manufacturing process, calibration, instrumentation, installation, equipment, or other production variables. Provide hands-on technical troubleshooting and equipment support when required. Train customer process engineers, production managers, quality personnel, engineering staff, and maintenance personnel in the appropriate application, operation, care, and basic troubleshooting of TEWS equipment and software. Document customer-site activities, process observations, technical findings, recommendations, calibration activities, and required follow-up actions. Coordinate with TEWS ELEKTRONIK engineering and technical personnel in Germany when additional application or technical expertise is required. Customer-site responsibilities are an integral part of this engineering position and require the ability to work independently and professionally within active manufacturing environments. COMPENSATION AND BENEFITS Applicants to provide salary requirements which will be paid commensurate with experience and qualifications, plus company benefits (QSEHRA (full-max) medical, 401k matching, PTO, and other) TEWS provides the opportunity to develop specialized expertise in proprietary industrial microwave measurement technology while gaining exposure to a broad range of manufacturing industries, materials, processes, and engineering applications.

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