DCI Job Requirement for:
Field Support Representative
Location: Jordan (90/90 Rotation) Required: Active DoD TS/SCI ClearanceJob Description:
Serve as an FSR Analyst
Work side-by-side with analysts to train and mentor users
Troubleshoot technical issues and develop new use cases
Solve unique and challenging problems
Embed with high-impact units to understand their operational and technical needs
Help facilitate collaboration across a global enterprise
Provide desk-side training to analysts
Train analysts/operators in a classroom and operational setting
Staff the Help Desk
o Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product
Proactively develop relationships with users at customer site and surface use case gaps
Build initial dashboard products and assist users with building questions
Answer questions from senior leaders
Qualifications:
Strong background in intel analysis
Experience fusing intelligence capabilities in support of operations
Prior experience with one or more of the following platforms:
o Gotham, AIDP, Gaia, Maven or Foundry
Technical background with working knowledge of the following (highly preferred):
HTML, Ruby, Python and/or Java
Hardware, networks, and server administration
Experience training analyst in a classroom and/or or field setting
Strong knowledge of Excel
Military/Special Operations experience is a plus
Note: This role is 90 Days on duty in Jordan, followed by 90 days off at your HOR
Active DoD TS/SCI Clearance
Job Type: Full-time
Compensation details: 00 Yearly Salary
PI93f6add00fa4-0968