Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
09/21/2026
Full time
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman has an opening for an Embedded DevOps Engineer Level 4 to join our team of qualified, diverse individuals. As an integral part of our multi-discipline engineering team in Advanced Weapons, you will be on the forefront of developing next generation solutions to protect technology for our nation's warfighters. This position is required to be full-time, on-site in the Northridge, CA location. No remote/telework arrangement is available for this position. Applicants must have a current US Government DoD Secret security clearance with ability to get cleared for SAP. The Embedded DevOps Engineer will define, design, and own the end to end CI/CD pipeline architecture for Missile Programs within the Advanced Weapons Business Unit. In this position, you will craft secure, scalable pipeline solutions, drive implementation across multiple development streams, and continuously improve automation, testing, and deployment practices. The ideal candidate will bring deep expertise in DevSecOps tools and processes together with hands on experience in embedded software development, understanding the unique constraints of real time and safety critical code. The Embedded DevSecOps Lead will serve as the primary liaison between engineering teams, program managers, and senior leadership, translating complex technical concepts into clear business value. Success in this role requires strong technical leadership, the ability to communicate effectively with both technical and non technical stakeholders, and coordination across multiple networks and sites to ensure consistent standards and seamless collaboration. Key Responsibilities: Design and own end to end CI/CD pipelines for missile program codebases, selecting and integrating tools such as Jenkins, Nexus, SonarQube, and the Atlassian (Jira, Bitbucket, and Confluence) suite. Develop and maintain pipeline automation scripts and build configurations (CMake, Visual Studio, custom build scripts) to support continuous integration, testing, and delivery of embedded software. Architect secure artifact repositories and version control strategies, ensuring traceability, reproducibility, and compliance with DoD security requirements. Implement static analysis, code quality gates, and vulnerability scanning within the pipeline using SonarQube and other tooling to enforce secure coding practices across C++, Python, and VxWorks projects. Collaborate with embedded software engineers to tailor build and test processes for real time, safety critical applications, handling cross compilation, hardware in the loop testing, and simulation environments. Provide technical leadership and mentorship to development and operations teams, fostering DevSecOps best practices and continuous improvement. Coordinate across multiple networks and sites, standardizing pipeline configurations, ensuring consistent security posture, and facilitating seamless integration of code and artifacts across geographically dispersed teams. Maintain up to date documentation of pipeline architecture, build processes, security controls, and compliance evidence to support audits and accreditation activities. Basic Qualifications: BS in Electrical or Computer Engineering or related field with 8 years of embedded software/hardware development, preferably on safety critical or defense platform; or MS with 6 years of the same experience. Experience as a technical lead collaborating with cross-functional teams DevSecOps experience creating and maintaining CI/CD pipelines with the ability to identify needs for automation, design and implementation of CI/CD solutions Experience with GIT and Agile development, inclusive of generating, analyzing, and reporting on Agile and development metrics. Embedded software development experience with micro controllers, DSPs, FPGAs, and Real Time Operating Systems (RTOS) such as VxWorks, FreeRTOS, or QNX in Windows or Linux environments Current US Government Secret security clearance with ability to get cleared for SAP Preferred Qualifications: Proficiency in one or more of the following: C/C++/Python, Flight Software Development, Software Factory. Experience with full software development life-cycle Experience with tools like GitLab, Atlassian (Jira, Bitbucket and/or Jenkins), including CI/CD tools (SonarCube, Fortify, VectorCast) Cloud Technologies (AWS, Azure) with Containers and Orchestration (Podman, Kubernetes) Experience with simulators, STE development CISSP, CISM, or Security+ Certification Demonstrated ability to implement process improvements, streamline activities, and develop efficiencies Excellent communication and organizational skills; strong interpersonal and analytic skills Primary Level Salary Range: $142,200.00 - $213,400.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
09/21/2026
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman has an opening for an Embedded DevOps Engineer Level 4 to join our team of qualified, diverse individuals. As an integral part of our multi-discipline engineering team in Advanced Weapons, you will be on the forefront of developing next generation solutions to protect technology for our nation's warfighters. This position is required to be full-time, on-site in the Northridge, CA location. No remote/telework arrangement is available for this position. Applicants must have a current US Government DoD Secret security clearance with ability to get cleared for SAP. The Embedded DevOps Engineer will define, design, and own the end to end CI/CD pipeline architecture for Missile Programs within the Advanced Weapons Business Unit. In this position, you will craft secure, scalable pipeline solutions, drive implementation across multiple development streams, and continuously improve automation, testing, and deployment practices. The ideal candidate will bring deep expertise in DevSecOps tools and processes together with hands on experience in embedded software development, understanding the unique constraints of real time and safety critical code. The Embedded DevSecOps Lead will serve as the primary liaison between engineering teams, program managers, and senior leadership, translating complex technical concepts into clear business value. Success in this role requires strong technical leadership, the ability to communicate effectively with both technical and non technical stakeholders, and coordination across multiple networks and sites to ensure consistent standards and seamless collaboration. Key Responsibilities: Design and own end to end CI/CD pipelines for missile program codebases, selecting and integrating tools such as Jenkins, Nexus, SonarQube, and the Atlassian (Jira, Bitbucket, and Confluence) suite. Develop and maintain pipeline automation scripts and build configurations (CMake, Visual Studio, custom build scripts) to support continuous integration, testing, and delivery of embedded software. Architect secure artifact repositories and version control strategies, ensuring traceability, reproducibility, and compliance with DoD security requirements. Implement static analysis, code quality gates, and vulnerability scanning within the pipeline using SonarQube and other tooling to enforce secure coding practices across C++, Python, and VxWorks projects. Collaborate with embedded software engineers to tailor build and test processes for real time, safety critical applications, handling cross compilation, hardware in the loop testing, and simulation environments. Provide technical leadership and mentorship to development and operations teams, fostering DevSecOps best practices and continuous improvement. Coordinate across multiple networks and sites, standardizing pipeline configurations, ensuring consistent security posture, and facilitating seamless integration of code and artifacts across geographically dispersed teams. Maintain up to date documentation of pipeline architecture, build processes, security controls, and compliance evidence to support audits and accreditation activities. Basic Qualifications: BS in Electrical or Computer Engineering or related field with 8 years of embedded software/hardware development, preferably on safety critical or defense platform; or MS with 6 years of the same experience. Experience as a technical lead collaborating with cross-functional teams DevSecOps experience creating and maintaining CI/CD pipelines with the ability to identify needs for automation, design and implementation of CI/CD solutions Experience with GIT and Agile development, inclusive of generating, analyzing, and reporting on Agile and development metrics. Embedded software development experience with micro controllers, DSPs, FPGAs, and Real Time Operating Systems (RTOS) such as VxWorks, FreeRTOS, or QNX in Windows or Linux environments Current US Government Secret security clearance with ability to get cleared for SAP Preferred Qualifications: Proficiency in one or more of the following: C/C++/Python, Flight Software Development, Software Factory. Experience with full software development life-cycle Experience with tools like GitLab, Atlassian (Jira, Bitbucket and/or Jenkins), including CI/CD tools (SonarCube, Fortify, VectorCast) Cloud Technologies (AWS, Azure) with Containers and Orchestration (Podman, Kubernetes) Experience with simulators, STE development CISSP, CISM, or Security+ Certification Demonstrated ability to implement process improvements, streamline activities, and develop efficiencies Excellent communication and organizational skills; strong interpersonal and analytic skills Primary Level Salary Range: $142,200.00 - $213,400.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Job DescriptionJob DescriptionSteerBridge is a modern technology company delivering innovative, mission focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people-especially the veterans whose leadership, problem solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. Position Overview We are seeking an experienced and highly accomplished Program Manager to lead the operations and technology functions supporting Medical Disability Claims (MDC). This senior leader will be responsible for the overall performance, delivery, continuous improvement, and technology enablement of MDC operations. The ideal candidate brings at least 15 years of leadership experience, a strong record of managing complex operations and technology programs, and direct experience working with the VA on IT projects. This role requires a strategic operator who can translate mission requirements into executable plans, lead cross-functional teams, manage stakeholders and performance, and drive measurable outcomes. The Program Manager will provide executive-level leadership across people, processes, technology, quality, performance, and delivery. Success in this role requires the ability to operate comfortably at both the strategic and tactical levels, balancing day-to-day operational execution with long-term modernization and technology initiatives. Key Responsibilities Provide executive leadership and accountability for MDC operations, technology, program delivery, performance, and customer satisfaction. Lead and develop cross-functional teams spanning operations, technology, program management, quality, reporting, and support functions. Own program execution, including scope, schedule, budget, staffing, risk management, performance management, and delivery against contractual and mission objectives. Serve as a senior point of contact for VA stakeholders and establish trusted relationships across government, contractor, technical, and operational organizations. Leverage direct experience with the VA to understand mission priorities, IT governance, stakeholder expectations, acquisition environments, and federal program requirements. Lead VA IT projects and technology initiatives supporting MDC, including modernization, systems integration, process automation, data and reporting capabilities, cybersecurity coordination, and technology-enabled operational improvements. Translate business and operational requirements into technology roadmaps, project plans, priorities, and measurable outcomes in partnership with technical teams and government stakeholders. Establish and monitor operational KPIs, service-level objectives, quality measures, productivity targets, and program health indicators; use data to drive corrective action and continuous improvement. Identify operational risks, dependencies, bottlenecks, and opportunities for automation or process improvement, and implement solutions that improve efficiency, quality, timeliness, and customer outcomes. Direct program governance, status reporting, executive briefings, stakeholder communications, and performance reviews. Partner with technical leadership to ensure systems, applications, infrastructure, data, and integrations support operational requirements and can scale with program demand. Ensure program processes and technology solutions align with applicable federal requirements, contractual obligations, security practices, privacy requirements, and organizational policies. Lead organizational change management associated with new processes, systems, technology deployments, and operating models. Develop and maintain staffing strategies, workforce plans, succession plans, and leadership development programs to support sustained program performance. Manage subcontractors, vendors, and external partners as required, ensuring accountability for delivery, quality, and performance. Identify and communicate program risks and mitigation strategies to executive leadership and government stakeholders. Take on additional tasks and responsibilities as assigned based on business needs. Required Qualifications 15+ years of progressive leadership experience managing complex programs, operations, technology organizations, or a combination thereof. Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Public Administration, or a related field; advanced degree preferred. Direct experience working with the U.S. Department of Veterans Affairs (VA) on IT projects, technology programs, digital transformation initiatives, or related federal mission programs. Demonstrated experience leading both operational delivery and technology functions, with the ability to connect technology strategy to business and mission outcomes. Proven success managing large, complex, multi-disciplinary teams and leading senior managers and technical professionals. Strong understanding of federal IT project delivery, program governance, stakeholder management, and the federal contracting environment. Demonstrated ability to manage program budgets, schedules, risks, performance metrics, staffing, and executive-level reporting. Experience leading technology implementations, systems integration, modernization, automation, data initiatives, or other enterprise IT projects. Exceptional written, verbal, presentation, negotiation, and executive communication skills. Strong strategic thinking, problem-solving, decision-making, and organizational leadership capabilities. Ability to work effectively with senior government executives, contracting officers, program leadership, technical teams, and operational stakeholders. Ability to obtain and maintain any required federal government background investigation, suitability determination, or security clearance applicable to the program. Preferred Qualifications Experience leading programs supporting Veterans Benefits Administration (VBA), Veterans Health Administration (VHA), or other VA mission areas. Experience with VA enterprise applications, platforms, data environments, interoperability, or digital transformation initiatives. Experience with Agile, Scrum, DevSecOps, ITIL, or other structured technology and service management methodologies. Experience with federal contract management, performance-based requirements, and government program governance. Relevant program or project management certification such as PMP, PgMP, SAFe, or equivalent. Experience leading large-scale organizational change, process reengineering, and technology-enabled transformation. Benefits Health insurance Dental insurance Vision insurance Life Insurance 401(k) Retirement Plan with matching Paid Time Off Paid Federal Holidays A salary is commensurate with experience and qualifications. SteerBridge is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity-regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law. We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs. If you would like information about how your application is processed, please contact us.
09/21/2026
Full time
Job DescriptionJob DescriptionSteerBridge is a modern technology company delivering innovative, mission focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people-especially the veterans whose leadership, problem solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. Position Overview We are seeking an experienced and highly accomplished Program Manager to lead the operations and technology functions supporting Medical Disability Claims (MDC). This senior leader will be responsible for the overall performance, delivery, continuous improvement, and technology enablement of MDC operations. The ideal candidate brings at least 15 years of leadership experience, a strong record of managing complex operations and technology programs, and direct experience working with the VA on IT projects. This role requires a strategic operator who can translate mission requirements into executable plans, lead cross-functional teams, manage stakeholders and performance, and drive measurable outcomes. The Program Manager will provide executive-level leadership across people, processes, technology, quality, performance, and delivery. Success in this role requires the ability to operate comfortably at both the strategic and tactical levels, balancing day-to-day operational execution with long-term modernization and technology initiatives. Key Responsibilities Provide executive leadership and accountability for MDC operations, technology, program delivery, performance, and customer satisfaction. Lead and develop cross-functional teams spanning operations, technology, program management, quality, reporting, and support functions. Own program execution, including scope, schedule, budget, staffing, risk management, performance management, and delivery against contractual and mission objectives. Serve as a senior point of contact for VA stakeholders and establish trusted relationships across government, contractor, technical, and operational organizations. Leverage direct experience with the VA to understand mission priorities, IT governance, stakeholder expectations, acquisition environments, and federal program requirements. Lead VA IT projects and technology initiatives supporting MDC, including modernization, systems integration, process automation, data and reporting capabilities, cybersecurity coordination, and technology-enabled operational improvements. Translate business and operational requirements into technology roadmaps, project plans, priorities, and measurable outcomes in partnership with technical teams and government stakeholders. Establish and monitor operational KPIs, service-level objectives, quality measures, productivity targets, and program health indicators; use data to drive corrective action and continuous improvement. Identify operational risks, dependencies, bottlenecks, and opportunities for automation or process improvement, and implement solutions that improve efficiency, quality, timeliness, and customer outcomes. Direct program governance, status reporting, executive briefings, stakeholder communications, and performance reviews. Partner with technical leadership to ensure systems, applications, infrastructure, data, and integrations support operational requirements and can scale with program demand. Ensure program processes and technology solutions align with applicable federal requirements, contractual obligations, security practices, privacy requirements, and organizational policies. Lead organizational change management associated with new processes, systems, technology deployments, and operating models. Develop and maintain staffing strategies, workforce plans, succession plans, and leadership development programs to support sustained program performance. Manage subcontractors, vendors, and external partners as required, ensuring accountability for delivery, quality, and performance. Identify and communicate program risks and mitigation strategies to executive leadership and government stakeholders. Take on additional tasks and responsibilities as assigned based on business needs. Required Qualifications 15+ years of progressive leadership experience managing complex programs, operations, technology organizations, or a combination thereof. Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Public Administration, or a related field; advanced degree preferred. Direct experience working with the U.S. Department of Veterans Affairs (VA) on IT projects, technology programs, digital transformation initiatives, or related federal mission programs. Demonstrated experience leading both operational delivery and technology functions, with the ability to connect technology strategy to business and mission outcomes. Proven success managing large, complex, multi-disciplinary teams and leading senior managers and technical professionals. Strong understanding of federal IT project delivery, program governance, stakeholder management, and the federal contracting environment. Demonstrated ability to manage program budgets, schedules, risks, performance metrics, staffing, and executive-level reporting. Experience leading technology implementations, systems integration, modernization, automation, data initiatives, or other enterprise IT projects. Exceptional written, verbal, presentation, negotiation, and executive communication skills. Strong strategic thinking, problem-solving, decision-making, and organizational leadership capabilities. Ability to work effectively with senior government executives, contracting officers, program leadership, technical teams, and operational stakeholders. Ability to obtain and maintain any required federal government background investigation, suitability determination, or security clearance applicable to the program. Preferred Qualifications Experience leading programs supporting Veterans Benefits Administration (VBA), Veterans Health Administration (VHA), or other VA mission areas. Experience with VA enterprise applications, platforms, data environments, interoperability, or digital transformation initiatives. Experience with Agile, Scrum, DevSecOps, ITIL, or other structured technology and service management methodologies. Experience with federal contract management, performance-based requirements, and government program governance. Relevant program or project management certification such as PMP, PgMP, SAFe, or equivalent. Experience leading large-scale organizational change, process reengineering, and technology-enabled transformation. Benefits Health insurance Dental insurance Vision insurance Life Insurance 401(k) Retirement Plan with matching Paid Time Off Paid Federal Holidays A salary is commensurate with experience and qualifications. SteerBridge is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity-regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law. We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs. If you would like information about how your application is processed, please contact us.
Job DescriptionJob DescriptionSteerBridge is a modern technology company delivering innovative, mission focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people-especially the veterans whose leadership, problem solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. Position Overview We are seeking an experienced and highly accomplished Program Manager to lead the operations and technology functions supporting Medical Disability Claims (MDC). This senior leader will be responsible for the overall performance, delivery, continuous improvement, and technology enablement of MDC operations. The ideal candidate brings at least 15 years of leadership experience, a strong record of managing complex operations and technology programs, and direct experience working with the VA on IT projects. This role requires a strategic operator who can translate mission requirements into executable plans, lead cross-functional teams, manage stakeholders and performance, and drive measurable outcomes. The Program Manager will provide executive-level leadership across people, processes, technology, quality, performance, and delivery. Success in this role requires the ability to operate comfortably at both the strategic and tactical levels, balancing day-to-day operational execution with long-term modernization and technology initiatives. Key Responsibilities Provide executive leadership and accountability for MDC operations, technology, program delivery, performance, and customer satisfaction. Lead and develop cross-functional teams spanning operations, technology, program management, quality, reporting, and support functions. Own program execution, including scope, schedule, budget, staffing, risk management, performance management, and delivery against contractual and mission objectives. Serve as a senior point of contact for VA stakeholders and establish trusted relationships across government, contractor, technical, and operational organizations. Leverage direct experience with the VA to understand mission priorities, IT governance, stakeholder expectations, acquisition environments, and federal program requirements. Lead VA IT projects and technology initiatives supporting MDC, including modernization, systems integration, process automation, data and reporting capabilities, cybersecurity coordination, and technology-enabled operational improvements. Translate business and operational requirements into technology roadmaps, project plans, priorities, and measurable outcomes in partnership with technical teams and government stakeholders. Establish and monitor operational KPIs, service-level objectives, quality measures, productivity targets, and program health indicators; use data to drive corrective action and continuous improvement. Identify operational risks, dependencies, bottlenecks, and opportunities for automation or process improvement, and implement solutions that improve efficiency, quality, timeliness, and customer outcomes. Direct program governance, status reporting, executive briefings, stakeholder communications, and performance reviews. Partner with technical leadership to ensure systems, applications, infrastructure, data, and integrations support operational requirements and can scale with program demand. Ensure program processes and technology solutions align with applicable federal requirements, contractual obligations, security practices, privacy requirements, and organizational policies. Lead organizational change management associated with new processes, systems, technology deployments, and operating models. Develop and maintain staffing strategies, workforce plans, succession plans, and leadership development programs to support sustained program performance. Manage subcontractors, vendors, and external partners as required, ensuring accountability for delivery, quality, and performance. Identify and communicate program risks and mitigation strategies to executive leadership and government stakeholders. Take on additional tasks and responsibilities as assigned based on business needs. Required Qualifications 15+ years of progressive leadership experience managing complex programs, operations, technology organizations, or a combination thereof. Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Public Administration, or a related field; advanced degree preferred. Direct experience working with the U.S. Department of Veterans Affairs (VA) on IT projects, technology programs, digital transformation initiatives, or related federal mission programs. Demonstrated experience leading both operational delivery and technology functions, with the ability to connect technology strategy to business and mission outcomes. Proven success managing large, complex, multi-disciplinary teams and leading senior managers and technical professionals. Strong understanding of federal IT project delivery, program governance, stakeholder management, and the federal contracting environment. Demonstrated ability to manage program budgets, schedules, risks, performance metrics, staffing, and executive-level reporting. Experience leading technology implementations, systems integration, modernization, automation, data initiatives, or other enterprise IT projects. Exceptional written, verbal, presentation, negotiation, and executive communication skills. Strong strategic thinking, problem-solving, decision-making, and organizational leadership capabilities. Ability to work effectively with senior government executives, contracting officers, program leadership, technical teams, and operational stakeholders. Ability to obtain and maintain any required federal government background investigation, suitability determination, or security clearance applicable to the program. Preferred Qualifications Experience leading programs supporting Veterans Benefits Administration (VBA), Veterans Health Administration (VHA), or other VA mission areas. Experience with VA enterprise applications, platforms, data environments, interoperability, or digital transformation initiatives. Experience with Agile, Scrum, DevSecOps, ITIL, or other structured technology and service management methodologies. Experience with federal contract management, performance-based requirements, and government program governance. Relevant program or project management certification such as PMP, PgMP, SAFe, or equivalent. Experience leading large-scale organizational change, process reengineering, and technology-enabled transformation. Benefits Health insurance Dental insurance Vision insurance Life Insurance 401(k) Retirement Plan with matching Paid Time Off Paid Federal Holidays A salary is commensurate with experience and qualifications. SteerBridge is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity-regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law. We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs. If you would like information about how your application is processed, please contact us.
09/21/2026
Full time
Job DescriptionJob DescriptionSteerBridge is a modern technology company delivering innovative, mission focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people-especially the veterans whose leadership, problem solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve. Position Overview We are seeking an experienced and highly accomplished Program Manager to lead the operations and technology functions supporting Medical Disability Claims (MDC). This senior leader will be responsible for the overall performance, delivery, continuous improvement, and technology enablement of MDC operations. The ideal candidate brings at least 15 years of leadership experience, a strong record of managing complex operations and technology programs, and direct experience working with the VA on IT projects. This role requires a strategic operator who can translate mission requirements into executable plans, lead cross-functional teams, manage stakeholders and performance, and drive measurable outcomes. The Program Manager will provide executive-level leadership across people, processes, technology, quality, performance, and delivery. Success in this role requires the ability to operate comfortably at both the strategic and tactical levels, balancing day-to-day operational execution with long-term modernization and technology initiatives. Key Responsibilities Provide executive leadership and accountability for MDC operations, technology, program delivery, performance, and customer satisfaction. Lead and develop cross-functional teams spanning operations, technology, program management, quality, reporting, and support functions. Own program execution, including scope, schedule, budget, staffing, risk management, performance management, and delivery against contractual and mission objectives. Serve as a senior point of contact for VA stakeholders and establish trusted relationships across government, contractor, technical, and operational organizations. Leverage direct experience with the VA to understand mission priorities, IT governance, stakeholder expectations, acquisition environments, and federal program requirements. Lead VA IT projects and technology initiatives supporting MDC, including modernization, systems integration, process automation, data and reporting capabilities, cybersecurity coordination, and technology-enabled operational improvements. Translate business and operational requirements into technology roadmaps, project plans, priorities, and measurable outcomes in partnership with technical teams and government stakeholders. Establish and monitor operational KPIs, service-level objectives, quality measures, productivity targets, and program health indicators; use data to drive corrective action and continuous improvement. Identify operational risks, dependencies, bottlenecks, and opportunities for automation or process improvement, and implement solutions that improve efficiency, quality, timeliness, and customer outcomes. Direct program governance, status reporting, executive briefings, stakeholder communications, and performance reviews. Partner with technical leadership to ensure systems, applications, infrastructure, data, and integrations support operational requirements and can scale with program demand. Ensure program processes and technology solutions align with applicable federal requirements, contractual obligations, security practices, privacy requirements, and organizational policies. Lead organizational change management associated with new processes, systems, technology deployments, and operating models. Develop and maintain staffing strategies, workforce plans, succession plans, and leadership development programs to support sustained program performance. Manage subcontractors, vendors, and external partners as required, ensuring accountability for delivery, quality, and performance. Identify and communicate program risks and mitigation strategies to executive leadership and government stakeholders. Take on additional tasks and responsibilities as assigned based on business needs. Required Qualifications 15+ years of progressive leadership experience managing complex programs, operations, technology organizations, or a combination thereof. Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Public Administration, or a related field; advanced degree preferred. Direct experience working with the U.S. Department of Veterans Affairs (VA) on IT projects, technology programs, digital transformation initiatives, or related federal mission programs. Demonstrated experience leading both operational delivery and technology functions, with the ability to connect technology strategy to business and mission outcomes. Proven success managing large, complex, multi-disciplinary teams and leading senior managers and technical professionals. Strong understanding of federal IT project delivery, program governance, stakeholder management, and the federal contracting environment. Demonstrated ability to manage program budgets, schedules, risks, performance metrics, staffing, and executive-level reporting. Experience leading technology implementations, systems integration, modernization, automation, data initiatives, or other enterprise IT projects. Exceptional written, verbal, presentation, negotiation, and executive communication skills. Strong strategic thinking, problem-solving, decision-making, and organizational leadership capabilities. Ability to work effectively with senior government executives, contracting officers, program leadership, technical teams, and operational stakeholders. Ability to obtain and maintain any required federal government background investigation, suitability determination, or security clearance applicable to the program. Preferred Qualifications Experience leading programs supporting Veterans Benefits Administration (VBA), Veterans Health Administration (VHA), or other VA mission areas. Experience with VA enterprise applications, platforms, data environments, interoperability, or digital transformation initiatives. Experience with Agile, Scrum, DevSecOps, ITIL, or other structured technology and service management methodologies. Experience with federal contract management, performance-based requirements, and government program governance. Relevant program or project management certification such as PMP, PgMP, SAFe, or equivalent. Experience leading large-scale organizational change, process reengineering, and technology-enabled transformation. Benefits Health insurance Dental insurance Vision insurance Life Insurance 401(k) Retirement Plan with matching Paid Time Off Paid Federal Holidays A salary is commensurate with experience and qualifications. SteerBridge is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity-regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law. We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs. If you would like information about how your application is processed, please contact us.
Job DescriptionJob Description Job Title: Sr. Staff Technical Program Manager, ESS Location: San Francisco Bay area, CA Department: ESS Engineering Reports to: CTO Position Type: Full-time About the Company Peak Energy is the first American venture to advance globally proven Sodium-Ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-Ion is cheap, readily available and safe, making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, SunPower, Fluence, and Enovix. We are backed by strategic investment and product partners such as TDK Ventures and Eclipse Ventures. We are a team of engineers, operators, entrepreneurs, and partners driven by a shared ambition to set the new performance standard for renewable energy and grid resilience. About the Role - Sr. Staff Technical Program Manager Peak Energy is looking for a Sr. Staff Technical Program Manager to lead the end-to-end development and delivery of our sodium-ion energy storage systems across hardware and software. Reporting to the CTO, this leader will serve as a key partner to the technical leadership team, helping translate company and product priorities into clear development plans, driving critical technical decisions, and ensuring risks and dependencies are surfaced and resolved early. You will build and lead a lean team of Technical Program Managers while remaining close to the work. The right candidate will be comfortable operating at multiple levels: shaping the overall product-development operating model, coaching TPMs, leading critical programs directly, and engaging deeply enough in technical discussions to improve the quality and speed of decision-making. What You'll Do (Responsibilities) Own integrated program execution from architecture and requirements through verification, industrialization, and customer delivery. Build, lead, and develop Peak's Technical Program Management team. Partner with the CTO and engineering leaders to translate product strategy into clear priorities, plans, milestones, and decisions. Drive system-level integration across ESS hardware, cells, software, firmware, manufacturing, supply chain, and field deployment. Lead cross-functional trade-offs involving performance, safety, reliability, cost, scope, schedule, and manufacturability. Establish clear requirements, interfaces, verification plans, release criteria, and program ownership. Identify and resolve technical, organizational, and schedule risks before they become critical. Provide clear, decision-oriented communication to executive leadership. Build lightweight, scalable program processes that improve execution without creating unnecessary bureaucracy. Step directly into critical or off-track programs when hands-on leadership is needed. What You'll Bring (Qualifications) Bachelor's degree in engineering, computer science, or a related technical field. 12+ years leading complex technical programs or product-development organizations. Experience taking hardware or software-enabled hardware products from concept through production. Experience building and leading teams of Technical Program Managers or equivalent technical leaders. Strong technical judgment across system architecture, requirements, integration, verification, and production readiness. Demonstrated ability to lead difficult trade-offs across technical and business constraints. Strong leadership and communication skills, with the ability to influence senior leaders and drive accountability without direct authority. Ability to operate across strategy, organizational leadership, and hands-on execution in a fast-paced environment. Eligible to work in the United States. Preferred Qualifications Experience in battery energy storage, electric vehicles, robotics, aerospace, industrial equipment, or another complex hardware industry. Familiarity with battery systems, embedded software, controls, power electronics, energy management systems, or grid integration. Experience in safety-critical, regulated, or reliability-intensive product development. Experience scaling products and organizations from early development through production and commercial deployment. Experience partnering closely with a CTO, VP of Engineering, or equivalent technical executive. Peak Energy is committed to building a diverse and inclusive workforce. We strongly encourage women, people of color, and individuals from underrepresented groups to apply. We value skills, potential, and perspective over specific credentials. If you're excited about this role but your experience doesn't look perfect on paper, we still want to hear from you. Our Core Values Speed Through Focus - Move fast but understand why. Focus on the goal, don't sacrifice quality. Mission Over Self - It's about the greater good; confident humility. Take ownership and accountability. Face the Brutal Truth - Transparency, honesty, big picture curiosity. Fearless decision making. Be a Good Person - Kindness, collaboration and teamwork. Compensation & Benefits The salary range for this role is $200,000-$260,000, with actual pay varying based on work location, experience, and skills. Our competitive benefits package includes: Flexible time off Comprehensive medical, dental, and vision coverage Strong 401(k) plan
09/21/2026
Full time
Job DescriptionJob Description Job Title: Sr. Staff Technical Program Manager, ESS Location: San Francisco Bay area, CA Department: ESS Engineering Reports to: CTO Position Type: Full-time About the Company Peak Energy is the first American venture to advance globally proven Sodium-Ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-Ion is cheap, readily available and safe, making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, SunPower, Fluence, and Enovix. We are backed by strategic investment and product partners such as TDK Ventures and Eclipse Ventures. We are a team of engineers, operators, entrepreneurs, and partners driven by a shared ambition to set the new performance standard for renewable energy and grid resilience. About the Role - Sr. Staff Technical Program Manager Peak Energy is looking for a Sr. Staff Technical Program Manager to lead the end-to-end development and delivery of our sodium-ion energy storage systems across hardware and software. Reporting to the CTO, this leader will serve as a key partner to the technical leadership team, helping translate company and product priorities into clear development plans, driving critical technical decisions, and ensuring risks and dependencies are surfaced and resolved early. You will build and lead a lean team of Technical Program Managers while remaining close to the work. The right candidate will be comfortable operating at multiple levels: shaping the overall product-development operating model, coaching TPMs, leading critical programs directly, and engaging deeply enough in technical discussions to improve the quality and speed of decision-making. What You'll Do (Responsibilities) Own integrated program execution from architecture and requirements through verification, industrialization, and customer delivery. Build, lead, and develop Peak's Technical Program Management team. Partner with the CTO and engineering leaders to translate product strategy into clear priorities, plans, milestones, and decisions. Drive system-level integration across ESS hardware, cells, software, firmware, manufacturing, supply chain, and field deployment. Lead cross-functional trade-offs involving performance, safety, reliability, cost, scope, schedule, and manufacturability. Establish clear requirements, interfaces, verification plans, release criteria, and program ownership. Identify and resolve technical, organizational, and schedule risks before they become critical. Provide clear, decision-oriented communication to executive leadership. Build lightweight, scalable program processes that improve execution without creating unnecessary bureaucracy. Step directly into critical or off-track programs when hands-on leadership is needed. What You'll Bring (Qualifications) Bachelor's degree in engineering, computer science, or a related technical field. 12+ years leading complex technical programs or product-development organizations. Experience taking hardware or software-enabled hardware products from concept through production. Experience building and leading teams of Technical Program Managers or equivalent technical leaders. Strong technical judgment across system architecture, requirements, integration, verification, and production readiness. Demonstrated ability to lead difficult trade-offs across technical and business constraints. Strong leadership and communication skills, with the ability to influence senior leaders and drive accountability without direct authority. Ability to operate across strategy, organizational leadership, and hands-on execution in a fast-paced environment. Eligible to work in the United States. Preferred Qualifications Experience in battery energy storage, electric vehicles, robotics, aerospace, industrial equipment, or another complex hardware industry. Familiarity with battery systems, embedded software, controls, power electronics, energy management systems, or grid integration. Experience in safety-critical, regulated, or reliability-intensive product development. Experience scaling products and organizations from early development through production and commercial deployment. Experience partnering closely with a CTO, VP of Engineering, or equivalent technical executive. Peak Energy is committed to building a diverse and inclusive workforce. We strongly encourage women, people of color, and individuals from underrepresented groups to apply. We value skills, potential, and perspective over specific credentials. If you're excited about this role but your experience doesn't look perfect on paper, we still want to hear from you. Our Core Values Speed Through Focus - Move fast but understand why. Focus on the goal, don't sacrifice quality. Mission Over Self - It's about the greater good; confident humility. Take ownership and accountability. Face the Brutal Truth - Transparency, honesty, big picture curiosity. Fearless decision making. Be a Good Person - Kindness, collaboration and teamwork. Compensation & Benefits The salary range for this role is $200,000-$260,000, with actual pay varying based on work location, experience, and skills. Our competitive benefits package includes: Flexible time off Comprehensive medical, dental, and vision coverage Strong 401(k) plan
Diversified Services Network, Inc.
Chicago, Illinois
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior IT Program Manager to join our team in your choice of our Peoria, IL or Chicago, IL facilities. We offer a hybrid work model, with 2 days per week of onsite work, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior IT Program Manager will lead cross-functional project teams responsible for building software solutions that integrate common services across a broad application portfolio and other enterprise systems. This role is critical to ensuring that application integrations are built on modern technologies using industry-leading architecture patterns and security best practices, driving successful adoption across the organization. This is a project/program leadership role for a full lifecycle Project/Program Manager, not a standalone Scrum Master position. Key Responsibilities • Own successful completion of projects, ensuring they are delivered on-time, within budget, and error-free. • Manage the planning and execution of project team members across the full project lifecycle. • Develop and maintain the project charter, communications plan, metrics, reporting, and overall project plan and budget. • Support project teams from concept through prototype, pilot, implementation, and follow-up stages. • Build and maintain project management schedules, using professional tools and techniques for reporting, tracking, checklists, and scheduling. • Lead change management efforts and drive timely, effective decision-making. • Maintain detailed schedules reflecting affected components, functions, timelines, and cost impacts of changes. • Partner with team members across multiple functional disciplines and customers to establish completion dates. • Monitor project progress, proactively communicate issues to affected areas, and ensure appropriate steps are in place to meet schedules. • Recommend solutions and alternatives when project challenges arise. • Guide teams through the creation of project charters, including scope alignment and ways of working. Team & Collaboration • Collaborate with stakeholders and engineering teams located across the U.S., India, and Slovakia. • Partner closely with both engineering and technical product owners on each project. • Manage multiple teams and multifunctional members across business and engineering groups. • Typically manage 2-3 concurrent projects, with an annual volume of roughly 8-10 projects depending on Agile sprint frequency. • Work in an environment with challenging to very challenging project complexity. Requirements Education & Experience Required • 4-year college or university degree plus 10+ years of relevant experience, OR a Master's degree in a relevant field (e.g., Engineering, Business) plus 8+ years of relevant experience. • Resumes should list the month/year each degree was completed. • 8+ years of direct project management experience working with software engineering teams in an Agile Software Development methodology, alongside business partners and product managers, including full ownership from project inception. • Demonstrated experience leading end-to-end program management within a cross-functional matrix organization, with the ability to align teams and lead them to consensus. • Proven experience with project management fundamentals, including project charters, scheduling, and planning through successful completion. • A stable, progressive work history is preferred, generally reflecting a year or more of tenure per role. • 2+ years of experience with Azure DevOps (formerly VSTS) and Confluence. • Advanced knowledge of Excel, MS PowerPoint, and MS Project. • Experience leading large-scale organizational change management. • Demonstrated strategic thinking, alignment, and direction-setting skills. Preferred Qualifications • Certified Scrum Master (CSM), PMP, Change Management Certification, and/or Six Sigma Black Belt Certification. • Scrum Master experience in addition to core project/program management experience. • Experience working within large, enterprise-level organizations. • Experience with eCommerce applications or projects. • 2+ years of experience with Power BI. Soft Skills • Excellent interpersonal skills, with the ability to navigate sensitive issues and influence others inside and outside the department to take specific actions. • Strong project management, team leadership, analytical, and organizational skills, with the ability to multitask effectively. • Strong communication and presentation skills. Benefits • 401(k) • Dental insurance • Vision insurance • Disability insurance • Employee assistance program • Health insurance • Health savings account • Life insurance • Paid time off • Paid Holidays Follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Compensation Expectations: $115,000-120,000 annually
09/21/2026
Full time
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior IT Program Manager to join our team in your choice of our Peoria, IL or Chicago, IL facilities. We offer a hybrid work model, with 2 days per week of onsite work, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior IT Program Manager will lead cross-functional project teams responsible for building software solutions that integrate common services across a broad application portfolio and other enterprise systems. This role is critical to ensuring that application integrations are built on modern technologies using industry-leading architecture patterns and security best practices, driving successful adoption across the organization. This is a project/program leadership role for a full lifecycle Project/Program Manager, not a standalone Scrum Master position. Key Responsibilities • Own successful completion of projects, ensuring they are delivered on-time, within budget, and error-free. • Manage the planning and execution of project team members across the full project lifecycle. • Develop and maintain the project charter, communications plan, metrics, reporting, and overall project plan and budget. • Support project teams from concept through prototype, pilot, implementation, and follow-up stages. • Build and maintain project management schedules, using professional tools and techniques for reporting, tracking, checklists, and scheduling. • Lead change management efforts and drive timely, effective decision-making. • Maintain detailed schedules reflecting affected components, functions, timelines, and cost impacts of changes. • Partner with team members across multiple functional disciplines and customers to establish completion dates. • Monitor project progress, proactively communicate issues to affected areas, and ensure appropriate steps are in place to meet schedules. • Recommend solutions and alternatives when project challenges arise. • Guide teams through the creation of project charters, including scope alignment and ways of working. Team & Collaboration • Collaborate with stakeholders and engineering teams located across the U.S., India, and Slovakia. • Partner closely with both engineering and technical product owners on each project. • Manage multiple teams and multifunctional members across business and engineering groups. • Typically manage 2-3 concurrent projects, with an annual volume of roughly 8-10 projects depending on Agile sprint frequency. • Work in an environment with challenging to very challenging project complexity. Requirements Education & Experience Required • 4-year college or university degree plus 10+ years of relevant experience, OR a Master's degree in a relevant field (e.g., Engineering, Business) plus 8+ years of relevant experience. • Resumes should list the month/year each degree was completed. • 8+ years of direct project management experience working with software engineering teams in an Agile Software Development methodology, alongside business partners and product managers, including full ownership from project inception. • Demonstrated experience leading end-to-end program management within a cross-functional matrix organization, with the ability to align teams and lead them to consensus. • Proven experience with project management fundamentals, including project charters, scheduling, and planning through successful completion. • A stable, progressive work history is preferred, generally reflecting a year or more of tenure per role. • 2+ years of experience with Azure DevOps (formerly VSTS) and Confluence. • Advanced knowledge of Excel, MS PowerPoint, and MS Project. • Experience leading large-scale organizational change management. • Demonstrated strategic thinking, alignment, and direction-setting skills. Preferred Qualifications • Certified Scrum Master (CSM), PMP, Change Management Certification, and/or Six Sigma Black Belt Certification. • Scrum Master experience in addition to core project/program management experience. • Experience working within large, enterprise-level organizations. • Experience with eCommerce applications or projects. • 2+ years of experience with Power BI. Soft Skills • Excellent interpersonal skills, with the ability to navigate sensitive issues and influence others inside and outside the department to take specific actions. • Strong project management, team leadership, analytical, and organizational skills, with the ability to multitask effectively. • Strong communication and presentation skills. Benefits • 401(k) • Dental insurance • Vision insurance • Disability insurance • Employee assistance program • Health insurance • Health savings account • Life insurance • Paid time off • Paid Holidays Follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Compensation Expectations: $115,000-120,000 annually
Diversified Services Network, Inc.
Oak Park, Illinois
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior IT Program Manager to join our team in your choice of our Peoria, IL or Chicago, IL facilities. We offer a hybrid work model, with 2 days per week of onsite work, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior IT Program Manager will lead cross-functional project teams responsible for building software solutions that integrate common services across a broad application portfolio and other enterprise systems. This role is critical to ensuring that application integrations are built on modern technologies using industry-leading architecture patterns and security best practices, driving successful adoption across the organization. This is a project/program leadership role for a full lifecycle Project/Program Manager, not a standalone Scrum Master position. Key Responsibilities • Own successful completion of projects, ensuring they are delivered on-time, within budget, and error-free. • Manage the planning and execution of project team members across the full project lifecycle. • Develop and maintain the project charter, communications plan, metrics, reporting, and overall project plan and budget. • Support project teams from concept through prototype, pilot, implementation, and follow-up stages. • Build and maintain project management schedules, using professional tools and techniques for reporting, tracking, checklists, and scheduling. • Lead change management efforts and drive timely, effective decision-making. • Maintain detailed schedules reflecting affected components, functions, timelines, and cost impacts of changes. • Partner with team members across multiple functional disciplines and customers to establish completion dates. • Monitor project progress, proactively communicate issues to affected areas, and ensure appropriate steps are in place to meet schedules. • Recommend solutions and alternatives when project challenges arise. • Guide teams through the creation of project charters, including scope alignment and ways of working. Team & Collaboration • Collaborate with stakeholders and engineering teams located across the U.S., India, and Slovakia. • Partner closely with both engineering and technical product owners on each project. • Manage multiple teams and multifunctional members across business and engineering groups. • Typically manage 2-3 concurrent projects, with an annual volume of roughly 8-10 projects depending on Agile sprint frequency. • Work in an environment with challenging to very challenging project complexity. Requirements Education & Experience Required • 4-year college or university degree plus 10+ years of relevant experience, OR a Master's degree in a relevant field (e.g., Engineering, Business) plus 8+ years of relevant experience. • Resumes should list the month/year each degree was completed. • 8+ years of direct project management experience working with software engineering teams in an Agile Software Development methodology, alongside business partners and product managers, including full ownership from project inception. • Demonstrated experience leading end-to-end program management within a cross-functional matrix organization, with the ability to align teams and lead them to consensus. • Proven experience with project management fundamentals, including project charters, scheduling, and planning through successful completion. • A stable, progressive work history is preferred, generally reflecting a year or more of tenure per role. • 2+ years of experience with Azure DevOps (formerly VSTS) and Confluence. • Advanced knowledge of Excel, MS PowerPoint, and MS Project. • Experience leading large-scale organizational change management. • Demonstrated strategic thinking, alignment, and direction-setting skills. Preferred Qualifications • Certified Scrum Master (CSM), PMP, Change Management Certification, and/or Six Sigma Black Belt Certification. • Scrum Master experience in addition to core project/program management experience. • Experience working within large, enterprise-level organizations. • Experience with eCommerce applications or projects. • 2+ years of experience with Power BI. Soft Skills • Excellent interpersonal skills, with the ability to navigate sensitive issues and influence others inside and outside the department to take specific actions. • Strong project management, team leadership, analytical, and organizational skills, with the ability to multitask effectively. • Strong communication and presentation skills. Benefits • 401(k) • Dental insurance • Vision insurance • Disability insurance • Employee assistance program • Health insurance • Health savings account • Life insurance • Paid time off • Paid Holidays Follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Compensation Expectations: $115,000-120,000 annually
09/21/2026
Full time
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior IT Program Manager to join our team in your choice of our Peoria, IL or Chicago, IL facilities. We offer a hybrid work model, with 2 days per week of onsite work, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior IT Program Manager will lead cross-functional project teams responsible for building software solutions that integrate common services across a broad application portfolio and other enterprise systems. This role is critical to ensuring that application integrations are built on modern technologies using industry-leading architecture patterns and security best practices, driving successful adoption across the organization. This is a project/program leadership role for a full lifecycle Project/Program Manager, not a standalone Scrum Master position. Key Responsibilities • Own successful completion of projects, ensuring they are delivered on-time, within budget, and error-free. • Manage the planning and execution of project team members across the full project lifecycle. • Develop and maintain the project charter, communications plan, metrics, reporting, and overall project plan and budget. • Support project teams from concept through prototype, pilot, implementation, and follow-up stages. • Build and maintain project management schedules, using professional tools and techniques for reporting, tracking, checklists, and scheduling. • Lead change management efforts and drive timely, effective decision-making. • Maintain detailed schedules reflecting affected components, functions, timelines, and cost impacts of changes. • Partner with team members across multiple functional disciplines and customers to establish completion dates. • Monitor project progress, proactively communicate issues to affected areas, and ensure appropriate steps are in place to meet schedules. • Recommend solutions and alternatives when project challenges arise. • Guide teams through the creation of project charters, including scope alignment and ways of working. Team & Collaboration • Collaborate with stakeholders and engineering teams located across the U.S., India, and Slovakia. • Partner closely with both engineering and technical product owners on each project. • Manage multiple teams and multifunctional members across business and engineering groups. • Typically manage 2-3 concurrent projects, with an annual volume of roughly 8-10 projects depending on Agile sprint frequency. • Work in an environment with challenging to very challenging project complexity. Requirements Education & Experience Required • 4-year college or university degree plus 10+ years of relevant experience, OR a Master's degree in a relevant field (e.g., Engineering, Business) plus 8+ years of relevant experience. • Resumes should list the month/year each degree was completed. • 8+ years of direct project management experience working with software engineering teams in an Agile Software Development methodology, alongside business partners and product managers, including full ownership from project inception. • Demonstrated experience leading end-to-end program management within a cross-functional matrix organization, with the ability to align teams and lead them to consensus. • Proven experience with project management fundamentals, including project charters, scheduling, and planning through successful completion. • A stable, progressive work history is preferred, generally reflecting a year or more of tenure per role. • 2+ years of experience with Azure DevOps (formerly VSTS) and Confluence. • Advanced knowledge of Excel, MS PowerPoint, and MS Project. • Experience leading large-scale organizational change management. • Demonstrated strategic thinking, alignment, and direction-setting skills. Preferred Qualifications • Certified Scrum Master (CSM), PMP, Change Management Certification, and/or Six Sigma Black Belt Certification. • Scrum Master experience in addition to core project/program management experience. • Experience working within large, enterprise-level organizations. • Experience with eCommerce applications or projects. • 2+ years of experience with Power BI. Soft Skills • Excellent interpersonal skills, with the ability to navigate sensitive issues and influence others inside and outside the department to take specific actions. • Strong project management, team leadership, analytical, and organizational skills, with the ability to multitask effectively. • Strong communication and presentation skills. Benefits • 401(k) • Dental insurance • Vision insurance • Disability insurance • Employee assistance program • Health insurance • Health savings account • Life insurance • Paid time off • Paid Holidays Follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Compensation Expectations: $115,000-120,000 annually
Diversified Services Network, Inc.
Evanston, Illinois
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior IT Program Manager to join our team in your choice of our Peoria, IL or Chicago, IL facilities. We offer a hybrid work model, with 2 days per week of onsite work, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior IT Program Manager will lead cross-functional project teams responsible for building software solutions that integrate common services across a broad application portfolio and other enterprise systems. This role is critical to ensuring that application integrations are built on modern technologies using industry-leading architecture patterns and security best practices, driving successful adoption across the organization. This is a project/program leadership role for a full lifecycle Project/Program Manager, not a standalone Scrum Master position. Key Responsibilities • Own successful completion of projects, ensuring they are delivered on-time, within budget, and error-free. • Manage the planning and execution of project team members across the full project lifecycle. • Develop and maintain the project charter, communications plan, metrics, reporting, and overall project plan and budget. • Support project teams from concept through prototype, pilot, implementation, and follow-up stages. • Build and maintain project management schedules, using professional tools and techniques for reporting, tracking, checklists, and scheduling. • Lead change management efforts and drive timely, effective decision-making. • Maintain detailed schedules reflecting affected components, functions, timelines, and cost impacts of changes. • Partner with team members across multiple functional disciplines and customers to establish completion dates. • Monitor project progress, proactively communicate issues to affected areas, and ensure appropriate steps are in place to meet schedules. • Recommend solutions and alternatives when project challenges arise. • Guide teams through the creation of project charters, including scope alignment and ways of working. Team & Collaboration • Collaborate with stakeholders and engineering teams located across the U.S., India, and Slovakia. • Partner closely with both engineering and technical product owners on each project. • Manage multiple teams and multifunctional members across business and engineering groups. • Typically manage 2-3 concurrent projects, with an annual volume of roughly 8-10 projects depending on Agile sprint frequency. • Work in an environment with challenging to very challenging project complexity. Requirements Education & Experience Required • 4-year college or university degree plus 10+ years of relevant experience, OR a Master's degree in a relevant field (e.g., Engineering, Business) plus 8+ years of relevant experience. • Resumes should list the month/year each degree was completed. • 8+ years of direct project management experience working with software engineering teams in an Agile Software Development methodology, alongside business partners and product managers, including full ownership from project inception. • Demonstrated experience leading end-to-end program management within a cross-functional matrix organization, with the ability to align teams and lead them to consensus. • Proven experience with project management fundamentals, including project charters, scheduling, and planning through successful completion. • A stable, progressive work history is preferred, generally reflecting a year or more of tenure per role. • 2+ years of experience with Azure DevOps (formerly VSTS) and Confluence. • Advanced knowledge of Excel, MS PowerPoint, and MS Project. • Experience leading large-scale organizational change management. • Demonstrated strategic thinking, alignment, and direction-setting skills. Preferred Qualifications • Certified Scrum Master (CSM), PMP, Change Management Certification, and/or Six Sigma Black Belt Certification. • Scrum Master experience in addition to core project/program management experience. • Experience working within large, enterprise-level organizations. • Experience with eCommerce applications or projects. • 2+ years of experience with Power BI. Soft Skills • Excellent interpersonal skills, with the ability to navigate sensitive issues and influence others inside and outside the department to take specific actions. • Strong project management, team leadership, analytical, and organizational skills, with the ability to multitask effectively. • Strong communication and presentation skills. Benefits • 401(k) • Dental insurance • Vision insurance • Disability insurance • Employee assistance program • Health insurance • Health savings account • Life insurance • Paid time off • Paid Holidays Follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Compensation Expectations: $115,000-120,000 annually
09/21/2026
Full time
Job DescriptionJob Description Diversified Services Network, Inc. (DSN) is seeking a full-time Senior IT Program Manager to join our team in your choice of our Peoria, IL or Chicago, IL facilities. We offer a hybrid work model, with 2 days per week of onsite work, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior IT Program Manager will lead cross-functional project teams responsible for building software solutions that integrate common services across a broad application portfolio and other enterprise systems. This role is critical to ensuring that application integrations are built on modern technologies using industry-leading architecture patterns and security best practices, driving successful adoption across the organization. This is a project/program leadership role for a full lifecycle Project/Program Manager, not a standalone Scrum Master position. Key Responsibilities • Own successful completion of projects, ensuring they are delivered on-time, within budget, and error-free. • Manage the planning and execution of project team members across the full project lifecycle. • Develop and maintain the project charter, communications plan, metrics, reporting, and overall project plan and budget. • Support project teams from concept through prototype, pilot, implementation, and follow-up stages. • Build and maintain project management schedules, using professional tools and techniques for reporting, tracking, checklists, and scheduling. • Lead change management efforts and drive timely, effective decision-making. • Maintain detailed schedules reflecting affected components, functions, timelines, and cost impacts of changes. • Partner with team members across multiple functional disciplines and customers to establish completion dates. • Monitor project progress, proactively communicate issues to affected areas, and ensure appropriate steps are in place to meet schedules. • Recommend solutions and alternatives when project challenges arise. • Guide teams through the creation of project charters, including scope alignment and ways of working. Team & Collaboration • Collaborate with stakeholders and engineering teams located across the U.S., India, and Slovakia. • Partner closely with both engineering and technical product owners on each project. • Manage multiple teams and multifunctional members across business and engineering groups. • Typically manage 2-3 concurrent projects, with an annual volume of roughly 8-10 projects depending on Agile sprint frequency. • Work in an environment with challenging to very challenging project complexity. Requirements Education & Experience Required • 4-year college or university degree plus 10+ years of relevant experience, OR a Master's degree in a relevant field (e.g., Engineering, Business) plus 8+ years of relevant experience. • Resumes should list the month/year each degree was completed. • 8+ years of direct project management experience working with software engineering teams in an Agile Software Development methodology, alongside business partners and product managers, including full ownership from project inception. • Demonstrated experience leading end-to-end program management within a cross-functional matrix organization, with the ability to align teams and lead them to consensus. • Proven experience with project management fundamentals, including project charters, scheduling, and planning through successful completion. • A stable, progressive work history is preferred, generally reflecting a year or more of tenure per role. • 2+ years of experience with Azure DevOps (formerly VSTS) and Confluence. • Advanced knowledge of Excel, MS PowerPoint, and MS Project. • Experience leading large-scale organizational change management. • Demonstrated strategic thinking, alignment, and direction-setting skills. Preferred Qualifications • Certified Scrum Master (CSM), PMP, Change Management Certification, and/or Six Sigma Black Belt Certification. • Scrum Master experience in addition to core project/program management experience. • Experience working within large, enterprise-level organizations. • Experience with eCommerce applications or projects. • 2+ years of experience with Power BI. Soft Skills • Excellent interpersonal skills, with the ability to navigate sensitive issues and influence others inside and outside the department to take specific actions. • Strong project management, team leadership, analytical, and organizational skills, with the ability to multitask effectively. • Strong communication and presentation skills. Benefits • 401(k) • Dental insurance • Vision insurance • Disability insurance • Employee assistance program • Health insurance • Health savings account • Life insurance • Paid time off • Paid Holidays Follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! Compensation Expectations: $115,000-120,000 annually
Job DescriptionJob Description Position: AI Project Manager Location: Houston, TX / Fully onsite M-F Pay: $75.00 - $95.00 / Per Hour Employment Type: Contract Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Overview We are seeking a Senior Project Manager/Product Owner to lead enterprise AI initiatives and serve as a key liaison between technical teams and business stakeholders. This individual will build upon the team's established Agile foundation by representing the AI team in meetings, translating business needs into actionable plans, and driving projects from discovery through adoption. The role does not require deep technical expertise but does require strong business acumen, leadership, and a genuine interest in AI. Key Responsibilities Serve as a trusted representative and advocate for the Enterprise AI team across business and technology functions. Partner with stakeholders to understand business processes, challenges, objectives, and potential opportunities for AI. Lead discovery sessions, workshops, and stakeholder meetings to define use cases and establish clear desired outcomes. Translate high-level or loosely defined requests into project scopes, requirements, user stories, acceptance criteria, and delivery plans. Own and prioritize product backlogs based on business value, technical feasibility, dependencies, risk, and team capacity. Lead AI initiatives through discovery, planning, development, testing, rollout, training, and adoption. Create and deliver polished presentations, proposals, business cases, project updates, and executive-level communications. Build stakeholder alignment and manage expectations regarding scope, timelines, priorities, AI capabilities, and data requirements. Partner closely with AI engineers, developers, data professionals, architects, business analysts, and subject-matter experts. Maintain clear visibility into project progress, ownership, risks, dependencies, decisions, and next steps. Proactively identify roadblocks and shifting priorities, facilitate decisions, and hold project participants accountable for commitments. Support Agile ceremonies such as backlog refinement, sprint planning, reviews, retrospectives, and prioritization sessions. Coordinate multiple concurrent initiatives while ensuring the team remains focused on the highest-value work. Support solution testing and quality assurance by validating requirements and coordinating stakeholder feedback. Lead project demonstrations, training sessions, rollout communications, and post-launch feedback efforts. Help refine the AI team's delivery processes, stakeholder-engagement model, and approach to evaluating new opportunities. Stay informed about emerging AI capabilities and help stakeholders understand their practical business applications and limitations. Required Qualifications 5+ years of experience in project management, product ownership, business analysis, technology consulting, business operations, or a comparable stakeholder-facing role. Demonstrated experience leading complex, cross-functional technology or digital-transformation initiatives. Strong stakeholder-management skills and the confidence to independently lead meetings with business and technology leaders. Experience gathering requirements and translating business needs into defined priorities, user stories, project plans, and measurable outcomes. Working knowledge of Agile and Scrum practices, including sprint planning, backlog refinement, prioritization, and iterative delivery. Excellent written, verbal, and presentation skills, with the ability to communicate effectively with technical and nontechnical audiences. Strong business acumen and the ability to quickly understand processes across different organizational functions. Highly organized and proactive, with the ability to manage competing priorities without losing accountability or follow-through. Comfortable navigating ambiguity, asking challenging questions, and bringing structure to early-stage ideas. Tech-savvy and genuinely interested in artificial intelligence, automation, and emerging technologies. Experience creating polished presentations and communicating recommendations to leadership. Preferred Qualifications Experience supporting AI, machine learning, generative AI, automation, analytics, data, or software-development initiatives. Familiarity with AI solutions such as copilots, chatbots, semantic search, intelligent document processing, or retrieval-augmented generation. Experience evaluating and prioritizing technology use cases based on business value, feasibility, risk, and organizational readiness. Experience working within a large enterprise and coordinating initiatives across multiple business units. Background in energy, oil and gas, industrial operations, or another complex enterprise environment. Familiarity with Azure DevOps, Jira, or a similar project and backlog-management platform. Experience with change management, process improvement, training, or product adoption. PMP, CSPO, Scrum Master, or a comparable certification is a plus. Ideal Candidate Polished, proactive leader who can independently guide stakeholder conversations Able to bring structure and clarity to ambiguous requests Drives clear decisions, accountability, and next steps Engaging, organized, and confident in working across the organization Comfortable challenging unclear or competing priorities while maintaining strong relationships Genuinely curious about AI and able to become a credible ambassador for the team Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request. IND 005-009
09/21/2026
Full time
Job DescriptionJob Description Position: AI Project Manager Location: Houston, TX / Fully onsite M-F Pay: $75.00 - $95.00 / Per Hour Employment Type: Contract Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Overview We are seeking a Senior Project Manager/Product Owner to lead enterprise AI initiatives and serve as a key liaison between technical teams and business stakeholders. This individual will build upon the team's established Agile foundation by representing the AI team in meetings, translating business needs into actionable plans, and driving projects from discovery through adoption. The role does not require deep technical expertise but does require strong business acumen, leadership, and a genuine interest in AI. Key Responsibilities Serve as a trusted representative and advocate for the Enterprise AI team across business and technology functions. Partner with stakeholders to understand business processes, challenges, objectives, and potential opportunities for AI. Lead discovery sessions, workshops, and stakeholder meetings to define use cases and establish clear desired outcomes. Translate high-level or loosely defined requests into project scopes, requirements, user stories, acceptance criteria, and delivery plans. Own and prioritize product backlogs based on business value, technical feasibility, dependencies, risk, and team capacity. Lead AI initiatives through discovery, planning, development, testing, rollout, training, and adoption. Create and deliver polished presentations, proposals, business cases, project updates, and executive-level communications. Build stakeholder alignment and manage expectations regarding scope, timelines, priorities, AI capabilities, and data requirements. Partner closely with AI engineers, developers, data professionals, architects, business analysts, and subject-matter experts. Maintain clear visibility into project progress, ownership, risks, dependencies, decisions, and next steps. Proactively identify roadblocks and shifting priorities, facilitate decisions, and hold project participants accountable for commitments. Support Agile ceremonies such as backlog refinement, sprint planning, reviews, retrospectives, and prioritization sessions. Coordinate multiple concurrent initiatives while ensuring the team remains focused on the highest-value work. Support solution testing and quality assurance by validating requirements and coordinating stakeholder feedback. Lead project demonstrations, training sessions, rollout communications, and post-launch feedback efforts. Help refine the AI team's delivery processes, stakeholder-engagement model, and approach to evaluating new opportunities. Stay informed about emerging AI capabilities and help stakeholders understand their practical business applications and limitations. Required Qualifications 5+ years of experience in project management, product ownership, business analysis, technology consulting, business operations, or a comparable stakeholder-facing role. Demonstrated experience leading complex, cross-functional technology or digital-transformation initiatives. Strong stakeholder-management skills and the confidence to independently lead meetings with business and technology leaders. Experience gathering requirements and translating business needs into defined priorities, user stories, project plans, and measurable outcomes. Working knowledge of Agile and Scrum practices, including sprint planning, backlog refinement, prioritization, and iterative delivery. Excellent written, verbal, and presentation skills, with the ability to communicate effectively with technical and nontechnical audiences. Strong business acumen and the ability to quickly understand processes across different organizational functions. Highly organized and proactive, with the ability to manage competing priorities without losing accountability or follow-through. Comfortable navigating ambiguity, asking challenging questions, and bringing structure to early-stage ideas. Tech-savvy and genuinely interested in artificial intelligence, automation, and emerging technologies. Experience creating polished presentations and communicating recommendations to leadership. Preferred Qualifications Experience supporting AI, machine learning, generative AI, automation, analytics, data, or software-development initiatives. Familiarity with AI solutions such as copilots, chatbots, semantic search, intelligent document processing, or retrieval-augmented generation. Experience evaluating and prioritizing technology use cases based on business value, feasibility, risk, and organizational readiness. Experience working within a large enterprise and coordinating initiatives across multiple business units. Background in energy, oil and gas, industrial operations, or another complex enterprise environment. Familiarity with Azure DevOps, Jira, or a similar project and backlog-management platform. Experience with change management, process improvement, training, or product adoption. PMP, CSPO, Scrum Master, or a comparable certification is a plus. Ideal Candidate Polished, proactive leader who can independently guide stakeholder conversations Able to bring structure and clarity to ambiguous requests Drives clear decisions, accountability, and next steps Engaging, organized, and confident in working across the organization Comfortable challenging unclear or competing priorities while maintaining strong relationships Genuinely curious about AI and able to become a credible ambassador for the team Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request. IND 005-009
Job DescriptionJob Description Position: AI Project Manager Location: Houston, TX / Fully onsite M-F Pay: $75.00 - $95.00 / Per Hour Employment Type: Contract Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Overview We are seeking a Senior Project Manager/Product Owner to lead enterprise AI initiatives and serve as a key liaison between technical teams and business stakeholders. This individual will build upon the team's established Agile foundation by representing the AI team in meetings, translating business needs into actionable plans, and driving projects from discovery through adoption. The role does not require deep technical expertise but does require strong business acumen, leadership, and a genuine interest in AI. Key Responsibilities Serve as a trusted representative and advocate for the Enterprise AI team across business and technology functions. Partner with stakeholders to understand business processes, challenges, objectives, and potential opportunities for AI. Lead discovery sessions, workshops, and stakeholder meetings to define use cases and establish clear desired outcomes. Translate high-level or loosely defined requests into project scopes, requirements, user stories, acceptance criteria, and delivery plans. Own and prioritize product backlogs based on business value, technical feasibility, dependencies, risk, and team capacity. Lead AI initiatives through discovery, planning, development, testing, rollout, training, and adoption. Create and deliver polished presentations, proposals, business cases, project updates, and executive-level communications. Build stakeholder alignment and manage expectations regarding scope, timelines, priorities, AI capabilities, and data requirements. Partner closely with AI engineers, developers, data professionals, architects, business analysts, and subject-matter experts. Maintain clear visibility into project progress, ownership, risks, dependencies, decisions, and next steps. Proactively identify roadblocks and shifting priorities, facilitate decisions, and hold project participants accountable for commitments. Support Agile ceremonies such as backlog refinement, sprint planning, reviews, retrospectives, and prioritization sessions. Coordinate multiple concurrent initiatives while ensuring the team remains focused on the highest-value work. Support solution testing and quality assurance by validating requirements and coordinating stakeholder feedback. Lead project demonstrations, training sessions, rollout communications, and post-launch feedback efforts. Help refine the AI team's delivery processes, stakeholder-engagement model, and approach to evaluating new opportunities. Stay informed about emerging AI capabilities and help stakeholders understand their practical business applications and limitations. Required Qualifications 5+ years of experience in project management, product ownership, business analysis, technology consulting, business operations, or a comparable stakeholder-facing role. Demonstrated experience leading complex, cross-functional technology or digital-transformation initiatives. Strong stakeholder-management skills and the confidence to independently lead meetings with business and technology leaders. Experience gathering requirements and translating business needs into defined priorities, user stories, project plans, and measurable outcomes. Working knowledge of Agile and Scrum practices, including sprint planning, backlog refinement, prioritization, and iterative delivery. Excellent written, verbal, and presentation skills, with the ability to communicate effectively with technical and nontechnical audiences. Strong business acumen and the ability to quickly understand processes across different organizational functions. Highly organized and proactive, with the ability to manage competing priorities without losing accountability or follow-through. Comfortable navigating ambiguity, asking challenging questions, and bringing structure to early-stage ideas. Tech-savvy and genuinely interested in artificial intelligence, automation, and emerging technologies. Experience creating polished presentations and communicating recommendations to leadership. Preferred Qualifications Experience supporting AI, machine learning, generative AI, automation, analytics, data, or software-development initiatives. Familiarity with AI solutions such as copilots, chatbots, semantic search, intelligent document processing, or retrieval-augmented generation. Experience evaluating and prioritizing technology use cases based on business value, feasibility, risk, and organizational readiness. Experience working within a large enterprise and coordinating initiatives across multiple business units. Background in energy, oil and gas, industrial operations, or another complex enterprise environment. Familiarity with Azure DevOps, Jira, or a similar project and backlog-management platform. Experience with change management, process improvement, training, or product adoption. PMP, CSPO, Scrum Master, or a comparable certification is a plus. Ideal Candidate Polished, proactive leader who can independently guide stakeholder conversations Able to bring structure and clarity to ambiguous requests Drives clear decisions, accountability, and next steps Engaging, organized, and confident in working across the organization Comfortable challenging unclear or competing priorities while maintaining strong relationships Genuinely curious about AI and able to become a credible ambassador for the team Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request. IND 005-009
09/21/2026
Full time
Job DescriptionJob Description Position: AI Project Manager Location: Houston, TX / Fully onsite M-F Pay: $75.00 - $95.00 / Per Hour Employment Type: Contract Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Overview We are seeking a Senior Project Manager/Product Owner to lead enterprise AI initiatives and serve as a key liaison between technical teams and business stakeholders. This individual will build upon the team's established Agile foundation by representing the AI team in meetings, translating business needs into actionable plans, and driving projects from discovery through adoption. The role does not require deep technical expertise but does require strong business acumen, leadership, and a genuine interest in AI. Key Responsibilities Serve as a trusted representative and advocate for the Enterprise AI team across business and technology functions. Partner with stakeholders to understand business processes, challenges, objectives, and potential opportunities for AI. Lead discovery sessions, workshops, and stakeholder meetings to define use cases and establish clear desired outcomes. Translate high-level or loosely defined requests into project scopes, requirements, user stories, acceptance criteria, and delivery plans. Own and prioritize product backlogs based on business value, technical feasibility, dependencies, risk, and team capacity. Lead AI initiatives through discovery, planning, development, testing, rollout, training, and adoption. Create and deliver polished presentations, proposals, business cases, project updates, and executive-level communications. Build stakeholder alignment and manage expectations regarding scope, timelines, priorities, AI capabilities, and data requirements. Partner closely with AI engineers, developers, data professionals, architects, business analysts, and subject-matter experts. Maintain clear visibility into project progress, ownership, risks, dependencies, decisions, and next steps. Proactively identify roadblocks and shifting priorities, facilitate decisions, and hold project participants accountable for commitments. Support Agile ceremonies such as backlog refinement, sprint planning, reviews, retrospectives, and prioritization sessions. Coordinate multiple concurrent initiatives while ensuring the team remains focused on the highest-value work. Support solution testing and quality assurance by validating requirements and coordinating stakeholder feedback. Lead project demonstrations, training sessions, rollout communications, and post-launch feedback efforts. Help refine the AI team's delivery processes, stakeholder-engagement model, and approach to evaluating new opportunities. Stay informed about emerging AI capabilities and help stakeholders understand their practical business applications and limitations. Required Qualifications 5+ years of experience in project management, product ownership, business analysis, technology consulting, business operations, or a comparable stakeholder-facing role. Demonstrated experience leading complex, cross-functional technology or digital-transformation initiatives. Strong stakeholder-management skills and the confidence to independently lead meetings with business and technology leaders. Experience gathering requirements and translating business needs into defined priorities, user stories, project plans, and measurable outcomes. Working knowledge of Agile and Scrum practices, including sprint planning, backlog refinement, prioritization, and iterative delivery. Excellent written, verbal, and presentation skills, with the ability to communicate effectively with technical and nontechnical audiences. Strong business acumen and the ability to quickly understand processes across different organizational functions. Highly organized and proactive, with the ability to manage competing priorities without losing accountability or follow-through. Comfortable navigating ambiguity, asking challenging questions, and bringing structure to early-stage ideas. Tech-savvy and genuinely interested in artificial intelligence, automation, and emerging technologies. Experience creating polished presentations and communicating recommendations to leadership. Preferred Qualifications Experience supporting AI, machine learning, generative AI, automation, analytics, data, or software-development initiatives. Familiarity with AI solutions such as copilots, chatbots, semantic search, intelligent document processing, or retrieval-augmented generation. Experience evaluating and prioritizing technology use cases based on business value, feasibility, risk, and organizational readiness. Experience working within a large enterprise and coordinating initiatives across multiple business units. Background in energy, oil and gas, industrial operations, or another complex enterprise environment. Familiarity with Azure DevOps, Jira, or a similar project and backlog-management platform. Experience with change management, process improvement, training, or product adoption. PMP, CSPO, Scrum Master, or a comparable certification is a plus. Ideal Candidate Polished, proactive leader who can independently guide stakeholder conversations Able to bring structure and clarity to ambiguous requests Drives clear decisions, accountability, and next steps Engaging, organized, and confident in working across the organization Comfortable challenging unclear or competing priorities while maintaining strong relationships Genuinely curious about AI and able to become a credible ambassador for the team Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request. IND 005-009
Job DescriptionJob Description Job Title: Sr. Staff Technical Program Manager, ESS Location: San Francisco Bay area, CA Department: ESS Engineering Reports to: CTO Position Type: Full-time About the Company Peak Energy is the first American venture to advance globally proven Sodium-Ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-Ion is cheap, readily available and safe, making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, SunPower, Fluence, and Enovix. We are backed by strategic investment and product partners such as TDK Ventures and Eclipse Ventures. We are a team of engineers, operators, entrepreneurs, and partners driven by a shared ambition to set the new performance standard for renewable energy and grid resilience. About the Role - Sr. Staff Technical Program Manager Peak Energy is looking for a Sr. Staff Technical Program Manager to lead the end-to-end development and delivery of our sodium-ion energy storage systems across hardware and software. Reporting to the CTO, this leader will serve as a key partner to the technical leadership team, helping translate company and product priorities into clear development plans, driving critical technical decisions, and ensuring risks and dependencies are surfaced and resolved early. You will build and lead a lean team of Technical Program Managers while remaining close to the work. The right candidate will be comfortable operating at multiple levels: shaping the overall product-development operating model, coaching TPMs, leading critical programs directly, and engaging deeply enough in technical discussions to improve the quality and speed of decision-making. What You'll Do (Responsibilities) Own integrated program execution from architecture and requirements through verification, industrialization, and customer delivery. Build, lead, and develop Peak's Technical Program Management team. Partner with the CTO and engineering leaders to translate product strategy into clear priorities, plans, milestones, and decisions. Drive system-level integration across ESS hardware, cells, software, firmware, manufacturing, supply chain, and field deployment. Lead cross-functional trade-offs involving performance, safety, reliability, cost, scope, schedule, and manufacturability. Establish clear requirements, interfaces, verification plans, release criteria, and program ownership. Identify and resolve technical, organizational, and schedule risks before they become critical. Provide clear, decision-oriented communication to executive leadership. Build lightweight, scalable program processes that improve execution without creating unnecessary bureaucracy. Step directly into critical or off-track programs when hands-on leadership is needed. What You'll Bring (Qualifications) Bachelor's degree in engineering, computer science, or a related technical field. 12+ years leading complex technical programs or product-development organizations. Experience taking hardware or software-enabled hardware products from concept through production. Experience building and leading teams of Technical Program Managers or equivalent technical leaders. Strong technical judgment across system architecture, requirements, integration, verification, and production readiness. Demonstrated ability to lead difficult trade-offs across technical and business constraints. Strong leadership and communication skills, with the ability to influence senior leaders and drive accountability without direct authority. Ability to operate across strategy, organizational leadership, and hands-on execution in a fast-paced environment. Eligible to work in the United States. Preferred Qualifications Experience in battery energy storage, electric vehicles, robotics, aerospace, industrial equipment, or another complex hardware industry. Familiarity with battery systems, embedded software, controls, power electronics, energy management systems, or grid integration. Experience in safety-critical, regulated, or reliability-intensive product development. Experience scaling products and organizations from early development through production and commercial deployment. Experience partnering closely with a CTO, VP of Engineering, or equivalent technical executive. Peak Energy is committed to building a diverse and inclusive workforce. We strongly encourage women, people of color, and individuals from underrepresented groups to apply. We value skills, potential, and perspective over specific credentials. If you're excited about this role but your experience doesn't look perfect on paper, we still want to hear from you. Our Core Values Speed Through Focus - Move fast but understand why. Focus on the goal, don't sacrifice quality. Mission Over Self - It's about the greater good; confident humility. Take ownership and accountability. Face the Brutal Truth - Transparency, honesty, big picture curiosity. Fearless decision making. Be a Good Person - Kindness, collaboration and teamwork. Compensation & Benefits The salary range for this role is $200,000-$260,000, with actual pay varying based on work location, experience, and skills. Our competitive benefits package includes: Flexible time off Comprehensive medical, dental, and vision coverage Strong 401(k) plan
09/21/2026
Full time
Job DescriptionJob Description Job Title: Sr. Staff Technical Program Manager, ESS Location: San Francisco Bay area, CA Department: ESS Engineering Reports to: CTO Position Type: Full-time About the Company Peak Energy is the first American venture to advance globally proven Sodium-Ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-Ion is cheap, readily available and safe, making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, SunPower, Fluence, and Enovix. We are backed by strategic investment and product partners such as TDK Ventures and Eclipse Ventures. We are a team of engineers, operators, entrepreneurs, and partners driven by a shared ambition to set the new performance standard for renewable energy and grid resilience. About the Role - Sr. Staff Technical Program Manager Peak Energy is looking for a Sr. Staff Technical Program Manager to lead the end-to-end development and delivery of our sodium-ion energy storage systems across hardware and software. Reporting to the CTO, this leader will serve as a key partner to the technical leadership team, helping translate company and product priorities into clear development plans, driving critical technical decisions, and ensuring risks and dependencies are surfaced and resolved early. You will build and lead a lean team of Technical Program Managers while remaining close to the work. The right candidate will be comfortable operating at multiple levels: shaping the overall product-development operating model, coaching TPMs, leading critical programs directly, and engaging deeply enough in technical discussions to improve the quality and speed of decision-making. What You'll Do (Responsibilities) Own integrated program execution from architecture and requirements through verification, industrialization, and customer delivery. Build, lead, and develop Peak's Technical Program Management team. Partner with the CTO and engineering leaders to translate product strategy into clear priorities, plans, milestones, and decisions. Drive system-level integration across ESS hardware, cells, software, firmware, manufacturing, supply chain, and field deployment. Lead cross-functional trade-offs involving performance, safety, reliability, cost, scope, schedule, and manufacturability. Establish clear requirements, interfaces, verification plans, release criteria, and program ownership. Identify and resolve technical, organizational, and schedule risks before they become critical. Provide clear, decision-oriented communication to executive leadership. Build lightweight, scalable program processes that improve execution without creating unnecessary bureaucracy. Step directly into critical or off-track programs when hands-on leadership is needed. What You'll Bring (Qualifications) Bachelor's degree in engineering, computer science, or a related technical field. 12+ years leading complex technical programs or product-development organizations. Experience taking hardware or software-enabled hardware products from concept through production. Experience building and leading teams of Technical Program Managers or equivalent technical leaders. Strong technical judgment across system architecture, requirements, integration, verification, and production readiness. Demonstrated ability to lead difficult trade-offs across technical and business constraints. Strong leadership and communication skills, with the ability to influence senior leaders and drive accountability without direct authority. Ability to operate across strategy, organizational leadership, and hands-on execution in a fast-paced environment. Eligible to work in the United States. Preferred Qualifications Experience in battery energy storage, electric vehicles, robotics, aerospace, industrial equipment, or another complex hardware industry. Familiarity with battery systems, embedded software, controls, power electronics, energy management systems, or grid integration. Experience in safety-critical, regulated, or reliability-intensive product development. Experience scaling products and organizations from early development through production and commercial deployment. Experience partnering closely with a CTO, VP of Engineering, or equivalent technical executive. Peak Energy is committed to building a diverse and inclusive workforce. We strongly encourage women, people of color, and individuals from underrepresented groups to apply. We value skills, potential, and perspective over specific credentials. If you're excited about this role but your experience doesn't look perfect on paper, we still want to hear from you. Our Core Values Speed Through Focus - Move fast but understand why. Focus on the goal, don't sacrifice quality. Mission Over Self - It's about the greater good; confident humility. Take ownership and accountability. Face the Brutal Truth - Transparency, honesty, big picture curiosity. Fearless decision making. Be a Good Person - Kindness, collaboration and teamwork. Compensation & Benefits The salary range for this role is $200,000-$260,000, with actual pay varying based on work location, experience, and skills. Our competitive benefits package includes: Flexible time off Comprehensive medical, dental, and vision coverage Strong 401(k) plan
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
09/21/2026
Full time
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
09/21/2026
Full time
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
09/21/2026
Full time
Brief description: The position involves assisting the Sysco Technology (ST) support teams with the technical support of IT infrastructure technology which includes, but is not limited to the following devices - workstations, laptops, iPads, PDA devices, printers, network equipment, telephones, backup appliances, wireless access points, server equipment, storage devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the ST support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the Sysco enterprise. This position is also responsible for participating in hardware roadmap planning sessions and testing new products to validate compatibility and functionality. In Addition, this position will also be the local escalation contact for any related IT support issues. Escalations will flow up to their Sysco Team Leads and to the ST Support Leads to quickly resolve any issues. This position will be the local corporate IT representative to answer any IT related question and to train the local staff how to enter service requests, how to prioritize service requests, assign service requests, and how to best utilize the current support model. In addition, this position will keep local management informed on technology trends and local alignment with the trends to best maintain system availability. This position will be expected to meet with local senior management on a regular basis to keep management informed on proactive refresh cycles, hot spare inventory, anti-virus compliance, patch compliance, enterprise upgrade projects, data backups, and the general health of their local technology. This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with these devices. Additional support responsibilities will include coordinating enterprise workstation OS deployment, providing support for printers and peripherals, coordinating and validating problem resolution for warranty or third party on-site repairs on all IT equipment and providing secondary support as required for the Communications and System Support technicians. Supervisor: Team Leader, IT Local Support Specialist Classification: Non-Exempt Educational requirements: H.S. Diploma and minimum 5 years' experience associated with end user technology support and IT related environments. Special requirements: Minimum of five years customer service experience in Computer Technology. Must possess excellent communication (written and verbal), organizational, and problem solving skills. Must effectively interact with several different personalities and levels of management. Must be self-motivated, resourceful, reliable, and trustworthy. Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software. Must have experience with supporting, installing, and configuring Order Entry applications. Must be able to use remote support tools to be able to troubleshoot remote computer devices. Must be available for after hour support and weekend on-call support as needed. Description of Responsibilities: Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required. Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing. Ensures software and hardware standards are adhered to at all times based on guidance from Corporate Contribute to the development of policies and procedures. Ensuring software license compliance with all installed software Responsible for imaging workstations using the standard images Maintains and adheres to current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware relocation where required. Responsible for local printers/copiers/faxes network connectivity, preliminary troubleshooting, toner replacement and coordination of third party on-site support. Responsible for and/or assists in special projects as assigned to include product evaluations and roadmap planning sessions. Maintain reliable "Hot Spare" Laptop/Desktop systems Train and assist end users to effectively utilize the enterprise ticketing system Dispose of old computer equipment utilizing approved recycling vendors. Provide onsite hands on support for devices supported by Infrastructure support teams. Provides telephone and mobile phone support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Provides after hours and round-the-clock support for emergency trouble calls when needed. Additional Duties: As required by Manager
Join a Team That Makes a Difference! At Noble, the work you do matters. We manufacture innovative products that support the military, advance the medical field, and improve everyday life. Whether it's enhancing safety, enabling critical care, or solving real-world challenges, our solutions help people when it matters most. Be part of a purpose-driven team where your skills contribute to meaningful change. Due to continued rapid growth, Noble Biomaterials, Inc. is seeking a highly organized and detail-oriented Technical Project Manager to join our team. This role will support product development and testing activities across our antimicrobial, wellness, and conductive materials businesses. Serve as the central coordinator for multiple development projects, helping teams stay on track while managing testing, certifications, documentation, purchasing, and supplier relationships. The ideal candidate enjoys both project coordination and technical problem-solving and can successfully manage multiple priorities in a fast-paced environment. What You'll Get: Starting Pay: $64,700-84,000 annual salary. Based on experience. Weekly Pay - Get Paid Every Thursday! Full Benefits Starting the 1st of the Month After Hire! Medical, Dental, Vision $2,000-$4,000 Health Reimbursement Account (HRA) An account that is funded by the company to cover a portion of the in-network deductible for you and your family. (debit card) Company-Paid Life, Short & Long-Term Disability FSA, Voluntary Insurance Options 401(k) + Company Match (after 6 months) 11 Paid Holidays + PTO What You'll Do: Project Management & Coordination Track project progress, actions, and timelines across multiple development programs.Coordinate activities between R&D, Operations, Finance, Sales, suppliers, and testing laboratories.Gather information, identify issues, and recommend solutions.Support material sourcing, bills of materials, and cost analysis.Take ownership of assigned product development projects. Product Testing & Documentation Coordinate and manage product testing with external laboratories.Support antimicrobial and conductive performance testing programs.Maintain certification records, test reports, and technical documentation.Manage product samples and ensure projects move efficiently through development.Review test results and identify potential concerns related to product claims or requirements. Budget & Purchasing Support management of R&D testing budgets.Process purchases and coordinate vendor payments with Finance.Track spending and maintain accurate records. Qualifications: Required 3+ years of professional experience in project coordination, product development, testing, operations, or a related field.Proven ability to manage multiple projects and follow through on commitments.Strong organizational skills and attention to detail.Excellent communication and relationship-building skills.Ability to work cross-functionally and influence outcomes without direct authority.Strong analytical and Microsoft Excel skills.Ability to adapt to changing priorities and business needs. Preferred Bachelor's degree in a technical, scientific, engineering, or related field.Experience working with testing laboratories or product certification programs.Product development or commercialization experience.Familiarity with ASTM, ISO, or AATCC testing standards.Knowledge of textiles, antimicrobial technologies, conductive materials, or related industries.Experience with ISO 9001 and/or ISO/IEC 17025 quality systems. What We Offer Opportunity to work directly with senior R&D leadership.Broad exposure to product development, testing, and commercialization activities.Technical training and development opportunities.Visible impact within a growing, innovation-focused organization. What Success Looks Like In your first year, you will: Independently coordinate testing, documentation, and project activities.Maintain accurate project status and proactively drive follow-up actions.Provide well-researched recommendations and solutions.Manage budgets and purchasing processes effectively.Successfully lead assigned development projects with minimal oversight. Ready to Join a Team That Invests in You? Apply today and take the next step in your manufacturing career with a company that values its employees and offers weekly pay and benefits that start right away! Equal Opportunity Employer/Veterans/Disabled Compensation details: 0 Yearly Salary PIf7cbcbb5df93-7286
09/21/2026
Full time
Join a Team That Makes a Difference! At Noble, the work you do matters. We manufacture innovative products that support the military, advance the medical field, and improve everyday life. Whether it's enhancing safety, enabling critical care, or solving real-world challenges, our solutions help people when it matters most. Be part of a purpose-driven team where your skills contribute to meaningful change. Due to continued rapid growth, Noble Biomaterials, Inc. is seeking a highly organized and detail-oriented Technical Project Manager to join our team. This role will support product development and testing activities across our antimicrobial, wellness, and conductive materials businesses. Serve as the central coordinator for multiple development projects, helping teams stay on track while managing testing, certifications, documentation, purchasing, and supplier relationships. The ideal candidate enjoys both project coordination and technical problem-solving and can successfully manage multiple priorities in a fast-paced environment. What You'll Get: Starting Pay: $64,700-84,000 annual salary. Based on experience. Weekly Pay - Get Paid Every Thursday! Full Benefits Starting the 1st of the Month After Hire! Medical, Dental, Vision $2,000-$4,000 Health Reimbursement Account (HRA) An account that is funded by the company to cover a portion of the in-network deductible for you and your family. (debit card) Company-Paid Life, Short & Long-Term Disability FSA, Voluntary Insurance Options 401(k) + Company Match (after 6 months) 11 Paid Holidays + PTO What You'll Do: Project Management & Coordination Track project progress, actions, and timelines across multiple development programs.Coordinate activities between R&D, Operations, Finance, Sales, suppliers, and testing laboratories.Gather information, identify issues, and recommend solutions.Support material sourcing, bills of materials, and cost analysis.Take ownership of assigned product development projects. Product Testing & Documentation Coordinate and manage product testing with external laboratories.Support antimicrobial and conductive performance testing programs.Maintain certification records, test reports, and technical documentation.Manage product samples and ensure projects move efficiently through development.Review test results and identify potential concerns related to product claims or requirements. Budget & Purchasing Support management of R&D testing budgets.Process purchases and coordinate vendor payments with Finance.Track spending and maintain accurate records. Qualifications: Required 3+ years of professional experience in project coordination, product development, testing, operations, or a related field.Proven ability to manage multiple projects and follow through on commitments.Strong organizational skills and attention to detail.Excellent communication and relationship-building skills.Ability to work cross-functionally and influence outcomes without direct authority.Strong analytical and Microsoft Excel skills.Ability to adapt to changing priorities and business needs. Preferred Bachelor's degree in a technical, scientific, engineering, or related field.Experience working with testing laboratories or product certification programs.Product development or commercialization experience.Familiarity with ASTM, ISO, or AATCC testing standards.Knowledge of textiles, antimicrobial technologies, conductive materials, or related industries.Experience with ISO 9001 and/or ISO/IEC 17025 quality systems. What We Offer Opportunity to work directly with senior R&D leadership.Broad exposure to product development, testing, and commercialization activities.Technical training and development opportunities.Visible impact within a growing, innovation-focused organization. What Success Looks Like In your first year, you will: Independently coordinate testing, documentation, and project activities.Maintain accurate project status and proactively drive follow-up actions.Provide well-researched recommendations and solutions.Manage budgets and purchasing processes effectively.Successfully lead assigned development projects with minimal oversight. Ready to Join a Team That Invests in You? Apply today and take the next step in your manufacturing career with a company that values its employees and offers weekly pay and benefits that start right away! Equal Opportunity Employer/Veterans/Disabled Compensation details: 0 Yearly Salary PIf7cbcbb5df93-7286
Job DescriptionJob DescriptionAbout Us At Pickle Robot, we're on a mission to automate global supply chains with Physical AI. Our robots work alongside warehouse teams to unload trucks and containers - one of the toughest, most understaffed jobs in logistics - making the work safer, faster, and more efficient for the people doing it. Loading trucks comes next, followed by the Dill Autonomy Engine: generalized autonomy that will eventually orchestrate robots across entire logistics processes. Pickle is looking for an experienced Senior Technical Program Manager (TPM) to join our Software Engineering organization and drive execution on the complex, cross-functional initiatives that power our autonomous robotics platform. This role is ideal for someone with a strong technical foundation - ideally a former software engineer or someone with deep experience partnering with engineering teams. You'll work closely with software engineering, product management, robotics, firmware, and hardware teams to keep projects aligned, surface risks early, and hit critical milestones, delivering high-quality software that powers Pickle's robots in production warehouses. What You'll Do Lead the planning, execution, and delivery of complex software engineering programs across Pickle's robotics platform, coordinating cross-functional initiatives involving Software, Robotics, Firmware, Product, Hardware, Manufacturing, and Deployment teams Partner closely with engineering leadership to establish priorities, define project plans, drive execution against key milestones, and improve predictability and overall software delivery Identify program risks, dependencies, and technical trade-offs, proactively drive resolution, and communicate status to stakeholders Facilitate planning activities including roadmap reviews, sprint planning, release planning, and program reviews Drive alignment across engineering teams while balancing changing priorities in a fast-paced startup environment Improve program execution and help establish best practices for technical program management - building scalable processes, tracking mechanisms, and communication frameworks as the engineering organization grows What You'll Bring 5+ years of experience in Technical Program Management or Technical Project Management supporting software engineering organizations Strong technical background, ideally with prior experience as a Software Engineer or in another highly technical engineering role Proven track record managing complex, multidisciplinary projects from conception to deployment, including coordinating software releases across multiple engineering teams Experience working closely with backend, infrastructure, robotics, embedded, or distributed systems engineering teams Strong understanding of Agile software development methodologies and modern software delivery practices Ability to understand technical architecture, identify dependencies, and facilitate discussions around technical tradeoffs Excellent communication and organizational skills, with the ability to influence across multiple engineering disciplines and manage multiple concurrent programs with exceptional attention to detail Comfortable operating in a fast-moving startup environment with evolving priorities and ambiguity Willing and able to work from our Charlestown office at least 3 days per week Nice to have: Familiarity with Jira, Linear, Asana, or similar engineering planning tools Pay at Pickle At Pickle Robot Company, we believe transparency builds trust. The salary range listed here is provided in accordance with Massachusetts law and reflects what we reasonably and in good faith expect to offer for this role. We often consider candidates at different levels of seniority, and final compensation will reflect the level at which a candidate is hired, along with factors like experience and location. Pickle Perks Pickle provides best-in-class benefits, including health, dental, and vision insurance; unlimited vacation; paid federal and state holidays; 401(k) contributions of 5% of your salary; company-covered travel expenses; and other perks to make your working life more fun, comfortable, and productive. Pay at Pickle At Pickle Robot Company, we believe transparency builds trust. The salary range listed here is provided in accordance with Massachusetts law and reflects what we reasonably and in good faith expect to offer for this role. We often consider candidates at different levels of seniority, and final compensation will reflect the level at which a candidate is hired, along with factors like experience and location. Pickle Perks Pickle provides best-in-class benefits, including health, dental, and vision insurance; unlimited vacation; paid federal and state holidays; 401(k) contributions of 5% of your salary; company-covered travel expenses; and other perks to make your working life more fun, comfortable, and productive. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/21/2026
Full time
Job DescriptionJob DescriptionAbout Us At Pickle Robot, we're on a mission to automate global supply chains with Physical AI. Our robots work alongside warehouse teams to unload trucks and containers - one of the toughest, most understaffed jobs in logistics - making the work safer, faster, and more efficient for the people doing it. Loading trucks comes next, followed by the Dill Autonomy Engine: generalized autonomy that will eventually orchestrate robots across entire logistics processes. Pickle is looking for an experienced Senior Technical Program Manager (TPM) to join our Software Engineering organization and drive execution on the complex, cross-functional initiatives that power our autonomous robotics platform. This role is ideal for someone with a strong technical foundation - ideally a former software engineer or someone with deep experience partnering with engineering teams. You'll work closely with software engineering, product management, robotics, firmware, and hardware teams to keep projects aligned, surface risks early, and hit critical milestones, delivering high-quality software that powers Pickle's robots in production warehouses. What You'll Do Lead the planning, execution, and delivery of complex software engineering programs across Pickle's robotics platform, coordinating cross-functional initiatives involving Software, Robotics, Firmware, Product, Hardware, Manufacturing, and Deployment teams Partner closely with engineering leadership to establish priorities, define project plans, drive execution against key milestones, and improve predictability and overall software delivery Identify program risks, dependencies, and technical trade-offs, proactively drive resolution, and communicate status to stakeholders Facilitate planning activities including roadmap reviews, sprint planning, release planning, and program reviews Drive alignment across engineering teams while balancing changing priorities in a fast-paced startup environment Improve program execution and help establish best practices for technical program management - building scalable processes, tracking mechanisms, and communication frameworks as the engineering organization grows What You'll Bring 5+ years of experience in Technical Program Management or Technical Project Management supporting software engineering organizations Strong technical background, ideally with prior experience as a Software Engineer or in another highly technical engineering role Proven track record managing complex, multidisciplinary projects from conception to deployment, including coordinating software releases across multiple engineering teams Experience working closely with backend, infrastructure, robotics, embedded, or distributed systems engineering teams Strong understanding of Agile software development methodologies and modern software delivery practices Ability to understand technical architecture, identify dependencies, and facilitate discussions around technical tradeoffs Excellent communication and organizational skills, with the ability to influence across multiple engineering disciplines and manage multiple concurrent programs with exceptional attention to detail Comfortable operating in a fast-moving startup environment with evolving priorities and ambiguity Willing and able to work from our Charlestown office at least 3 days per week Nice to have: Familiarity with Jira, Linear, Asana, or similar engineering planning tools Pay at Pickle At Pickle Robot Company, we believe transparency builds trust. The salary range listed here is provided in accordance with Massachusetts law and reflects what we reasonably and in good faith expect to offer for this role. We often consider candidates at different levels of seniority, and final compensation will reflect the level at which a candidate is hired, along with factors like experience and location. Pickle Perks Pickle provides best-in-class benefits, including health, dental, and vision insurance; unlimited vacation; paid federal and state holidays; 401(k) contributions of 5% of your salary; company-covered travel expenses; and other perks to make your working life more fun, comfortable, and productive. Pay at Pickle At Pickle Robot Company, we believe transparency builds trust. The salary range listed here is provided in accordance with Massachusetts law and reflects what we reasonably and in good faith expect to offer for this role. We often consider candidates at different levels of seniority, and final compensation will reflect the level at which a candidate is hired, along with factors like experience and location. Pickle Perks Pickle provides best-in-class benefits, including health, dental, and vision insurance; unlimited vacation; paid federal and state holidays; 401(k) contributions of 5% of your salary; company-covered travel expenses; and other perks to make your working life more fun, comfortable, and productive. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job DescriptionJob DescriptionAbout Us At Pickle Robot, we're on a mission to automate global supply chains with Physical AI. Our robots work alongside warehouse teams to unload trucks and containers - one of the toughest, most understaffed jobs in logistics - making the work safer, faster, and more efficient for the people doing it. Loading trucks comes next, followed by the Dill Autonomy Engine: generalized autonomy that will eventually orchestrate robots across entire logistics processes. Pickle is looking for an experienced Senior Technical Program Manager (TPM) to join our Software Engineering organization and drive execution on the complex, cross-functional initiatives that power our autonomous robotics platform. This role is ideal for someone with a strong technical foundation - ideally a former software engineer or someone with deep experience partnering with engineering teams. You'll work closely with software engineering, product management, robotics, firmware, and hardware teams to keep projects aligned, surface risks early, and hit critical milestones, delivering high-quality software that powers Pickle's robots in production warehouses. What You'll Do Lead the planning, execution, and delivery of complex software engineering programs across Pickle's robotics platform, coordinating cross-functional initiatives involving Software, Robotics, Firmware, Product, Hardware, Manufacturing, and Deployment teams Partner closely with engineering leadership to establish priorities, define project plans, drive execution against key milestones, and improve predictability and overall software delivery Identify program risks, dependencies, and technical trade-offs, proactively drive resolution, and communicate status to stakeholders Facilitate planning activities including roadmap reviews, sprint planning, release planning, and program reviews Drive alignment across engineering teams while balancing changing priorities in a fast-paced startup environment Improve program execution and help establish best practices for technical program management - building scalable processes, tracking mechanisms, and communication frameworks as the engineering organization grows What You'll Bring 5+ years of experience in Technical Program Management or Technical Project Management supporting software engineering organizations Strong technical background, ideally with prior experience as a Software Engineer or in another highly technical engineering role Proven track record managing complex, multidisciplinary projects from conception to deployment, including coordinating software releases across multiple engineering teams Experience working closely with backend, infrastructure, robotics, embedded, or distributed systems engineering teams Strong understanding of Agile software development methodologies and modern software delivery practices Ability to understand technical architecture, identify dependencies, and facilitate discussions around technical tradeoffs Excellent communication and organizational skills, with the ability to influence across multiple engineering disciplines and manage multiple concurrent programs with exceptional attention to detail Comfortable operating in a fast-moving startup environment with evolving priorities and ambiguity Willing and able to work from our Charlestown office at least 3 days per week Nice to have: Familiarity with Jira, Linear, Asana, or similar engineering planning tools Pay at Pickle At Pickle Robot Company, we believe transparency builds trust. The salary range listed here is provided in accordance with Massachusetts law and reflects what we reasonably and in good faith expect to offer for this role. We often consider candidates at different levels of seniority, and final compensation will reflect the level at which a candidate is hired, along with factors like experience and location. Pickle Perks Pickle provides best-in-class benefits, including health, dental, and vision insurance; unlimited vacation; paid federal and state holidays; 401(k) contributions of 5% of your salary; company-covered travel expenses; and other perks to make your working life more fun, comfortable, and productive. Pay at Pickle At Pickle Robot Company, we believe transparency builds trust. The salary range listed here is provided in accordance with Massachusetts law and reflects what we reasonably and in good faith expect to offer for this role. We often consider candidates at different levels of seniority, and final compensation will reflect the level at which a candidate is hired, along with factors like experience and location. Pickle Perks Pickle provides best-in-class benefits, including health, dental, and vision insurance; unlimited vacation; paid federal and state holidays; 401(k) contributions of 5% of your salary; company-covered travel expenses; and other perks to make your working life more fun, comfortable, and productive. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/21/2026
Full time
Job DescriptionJob DescriptionAbout Us At Pickle Robot, we're on a mission to automate global supply chains with Physical AI. Our robots work alongside warehouse teams to unload trucks and containers - one of the toughest, most understaffed jobs in logistics - making the work safer, faster, and more efficient for the people doing it. Loading trucks comes next, followed by the Dill Autonomy Engine: generalized autonomy that will eventually orchestrate robots across entire logistics processes. Pickle is looking for an experienced Senior Technical Program Manager (TPM) to join our Software Engineering organization and drive execution on the complex, cross-functional initiatives that power our autonomous robotics platform. This role is ideal for someone with a strong technical foundation - ideally a former software engineer or someone with deep experience partnering with engineering teams. You'll work closely with software engineering, product management, robotics, firmware, and hardware teams to keep projects aligned, surface risks early, and hit critical milestones, delivering high-quality software that powers Pickle's robots in production warehouses. What You'll Do Lead the planning, execution, and delivery of complex software engineering programs across Pickle's robotics platform, coordinating cross-functional initiatives involving Software, Robotics, Firmware, Product, Hardware, Manufacturing, and Deployment teams Partner closely with engineering leadership to establish priorities, define project plans, drive execution against key milestones, and improve predictability and overall software delivery Identify program risks, dependencies, and technical trade-offs, proactively drive resolution, and communicate status to stakeholders Facilitate planning activities including roadmap reviews, sprint planning, release planning, and program reviews Drive alignment across engineering teams while balancing changing priorities in a fast-paced startup environment Improve program execution and help establish best practices for technical program management - building scalable processes, tracking mechanisms, and communication frameworks as the engineering organization grows What You'll Bring 5+ years of experience in Technical Program Management or Technical Project Management supporting software engineering organizations Strong technical background, ideally with prior experience as a Software Engineer or in another highly technical engineering role Proven track record managing complex, multidisciplinary projects from conception to deployment, including coordinating software releases across multiple engineering teams Experience working closely with backend, infrastructure, robotics, embedded, or distributed systems engineering teams Strong understanding of Agile software development methodologies and modern software delivery practices Ability to understand technical architecture, identify dependencies, and facilitate discussions around technical tradeoffs Excellent communication and organizational skills, with the ability to influence across multiple engineering disciplines and manage multiple concurrent programs with exceptional attention to detail Comfortable operating in a fast-moving startup environment with evolving priorities and ambiguity Willing and able to work from our Charlestown office at least 3 days per week Nice to have: Familiarity with Jira, Linear, Asana, or similar engineering planning tools Pay at Pickle At Pickle Robot Company, we believe transparency builds trust. The salary range listed here is provided in accordance with Massachusetts law and reflects what we reasonably and in good faith expect to offer for this role. We often consider candidates at different levels of seniority, and final compensation will reflect the level at which a candidate is hired, along with factors like experience and location. Pickle Perks Pickle provides best-in-class benefits, including health, dental, and vision insurance; unlimited vacation; paid federal and state holidays; 401(k) contributions of 5% of your salary; company-covered travel expenses; and other perks to make your working life more fun, comfortable, and productive. Pay at Pickle At Pickle Robot Company, we believe transparency builds trust. The salary range listed here is provided in accordance with Massachusetts law and reflects what we reasonably and in good faith expect to offer for this role. We often consider candidates at different levels of seniority, and final compensation will reflect the level at which a candidate is hired, along with factors like experience and location. Pickle Perks Pickle provides best-in-class benefits, including health, dental, and vision insurance; unlimited vacation; paid federal and state holidays; 401(k) contributions of 5% of your salary; company-covered travel expenses; and other perks to make your working life more fun, comfortable, and productive. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job DescriptionJob DescriptionDescription: Job Title: Senior Manager of IT Entity & Department: Altus Community Healthcare IT Reports To: The President FLSA Status: Exempt Job Summary: The Senior Manager of IT leads the IT function across Altus Community Healthcare's clinic portfolio, with accountability for technology infrastructure, systems reliability, cybersecurity readiness, vendor performance, and scalable technology processes. This senior leadership role combines people leadership, operational ownership, and hands-on technical expertise to ensure clinic locations receive reliable, secure, and efficient technology support. The Senior Manager of IT serves as the primary escalation point and incident commander during network outages, system failures, or other technology disruptions. Clinics depend on uptime; therefore, this role must be able to direct the team, prioritize triage, communicate with leadership, and personally step into network and systems troubleshooting when needed to drive timely resolution. The role also oversees roadmap planning, budget oversight, vendor management, documentation, team development, HIPAA-aligned security practices, and technology improvements that support current operations and future growth. Essential Duties and Responsibilities Leadership and Team Management Lead, mentor, and develop the IT support team responsible for clinic locations, including on-call expectations, response procedures, escalation paths, and training. IT Strategy and Operations Own IT strategy, roadmap planning, infrastructure priorities, budget planning, and technology processes for the clinic portfolio. Technical Escalation and Infrastructure Support Serve as the final technical escalation point for complex issues, including network architecture, switches, firewalls, VPNs, Wi-Fi, site connectivity, servers, workstations, and phone/VoIP systems. Systems Administration Configure, manage, and troubleshoot Cisco switches, Microsoft 365, Azure AD/Entra, user accounts, licensing, security groups, access controls, and related compliance requirements. Vendor, Asset, and Lifecycle Management Manage IT vendors, service providers, contracts, renewals, invoices, asset inventory, software licensing, warranties, cost tracking, and equipment lifecycle planning. Security, Documentation, and Continuous Improvement Ensure HIPAA-aligned practices, backup and disaster recovery processes, technology policies, documentation, runbooks, SOPs, knowledge resources, and recommendations that improve reliability, security, efficiency, user experience, and cost-effectiveness. Clinic Technology Support Coordinate new clinic technology setup, onboarding, equipment deployment, and decommissioning of retired systems and devices. Core Competencies Technical Leadership Demonstrates hands-on knowledge of networks, systems, infrastructure, and troubleshooting; able to lead by expertise as well as authority. Incident Management Leads triage during outages, communicates clearly, and drives timely resolution with urgency and accountability. Strategic Planning Aligns IT roadmap, infrastructure investments, vendor decisions, and security priorities with business and clinic operational needs. People Leadership Coaches and develops IT staff while setting clear expectations, accountability standards, and service response procedures. Vendor and Budget Management Manage contracts, renewals, negotiations, vendor performance, invoices, and cost controls across the IT portfolio. Security and Compliance Mindset Applies HIPAA-aligned practices, access controls, disaster recovery planning, data protection, and security best practices. Operational Discipline Build documentation, runbooks, inventory controls, and repeatable processes that improve service consistency and reduce preventable escalations. Communication and Collaboration Communicates technical issues to non-technical leaders, partners with clinic leadership, and balances competing priorities across multiple sites. KPIs System Uptime Maintain targeted clinic network and system uptime, with outages documented, escalated, and resolved according to established service expectations. Response and Resolution Time Meet or improve response and resolution time targets for priority tickets, outages, and executive or clinic escalations. Incident Documentation Complete root cause analysis and corrective action documentation for significant network or system incidents. Asset and Lifecycle Accuracy Maintain accurate IT asset inventory, licensing records, warranty information, and equipment lifecycle plans across clinic locations. Access and Licensing Controls Keep Microsoft 365/Azure user access, licensing, security groups, and account changes current, accurate, and aligned with approved processes. Security and Compliance Readiness Maintain HIPAA-aligned access control, backup, disaster recovery, and security documentation with timely remediation of identified gaps. Vendor and Budget Accountability Complete vendor renewals, contract reviews, invoice approvals, and service performance reviews within established timelines and budget parameters. Process Documentation Develop and maintain current runbooks, SOPs, escalation procedures, and training resources for recurring IT support needs. Team Development Improve team capability through documented coaching, cross training, and reduced dependency on senior-level escalation for routine issues Marginal Duties Participate in special projects, technology evaluations, audits, and organizational initiatives as assigned by leadership. Support clinic expansion, relocation, onboarding, or decommissioning activities requiring IT planning or coordination. Provide technical guidance for business continuity planning, emergency preparedness, and operational readiness efforts. Perform other related duties as assigned based on business needs, clinic priorities, or leadership direction. Requirements: Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability req Education and/or Experience: Bachelor's degree in information technology, computer science, or related field preferred; equivalent experience may be considered. Minimum of 10 years of progressive IT experience, including at least 3-4 years in an IT Manager, Senior IT Manager, or similar leadership role. Experience supporting multi-site operations required; healthcare, medical clinic, or similarly regulated environments strongly preferred. Prior experience managing IT for a growing multi-site organization preferred. Experience with EHR/EMR or practice management systems preferred. Skills: Hands-on technical depth with the ability to personally troubleshoot and resolve infrastructure issues rather than solely delegating tickets. Demonstrated ability to lead through active outages by staying calm, directing a team, making sound technical decisions, and driving resolution. Demonstrated vendor management experience, including contracts, renewals, negotiations, service-level expectations, and performance accountability. Excellent communication, organization, documentation, and prioritization skills; able to manage multiple sites, a team, vendors, and competing priorities. Valid driver's license and ability to travel to clinic locations as needed. Physical Demands - The physical demands described herein are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ability to sit, stand, walk, bend, reach, and move throughout office, clinic, server/network, and equipment areas as needed. Ability to use hands and arms to operate computers, phones, networking equipment, tools, and standard office equipment. Ability to occasionally lift, carry, or move IT equipment, hardware, and related materials as necessary to perform job duties. Ability to travel to clinic locations and respond to urgent technology issues, including after-hours, on-call, or emergency situations as required. Work Environment - The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Work is performed in corporate office, clinic, network/server, and multi-site healthcare environments. The role operates in a fast-paced, high-accountability environment where technology uptime, security, and timely communication are critical to clinic operations. The position requires the ability to balance strategic planning, people leadership, vendor management, and hands-on troubleshooting across multiple locations. Travel to clinic locations is required as needed for infrastructure support, site assessments . click apply for full job details
09/21/2026
Full time
Job DescriptionJob DescriptionDescription: Job Title: Senior Manager of IT Entity & Department: Altus Community Healthcare IT Reports To: The President FLSA Status: Exempt Job Summary: The Senior Manager of IT leads the IT function across Altus Community Healthcare's clinic portfolio, with accountability for technology infrastructure, systems reliability, cybersecurity readiness, vendor performance, and scalable technology processes. This senior leadership role combines people leadership, operational ownership, and hands-on technical expertise to ensure clinic locations receive reliable, secure, and efficient technology support. The Senior Manager of IT serves as the primary escalation point and incident commander during network outages, system failures, or other technology disruptions. Clinics depend on uptime; therefore, this role must be able to direct the team, prioritize triage, communicate with leadership, and personally step into network and systems troubleshooting when needed to drive timely resolution. The role also oversees roadmap planning, budget oversight, vendor management, documentation, team development, HIPAA-aligned security practices, and technology improvements that support current operations and future growth. Essential Duties and Responsibilities Leadership and Team Management Lead, mentor, and develop the IT support team responsible for clinic locations, including on-call expectations, response procedures, escalation paths, and training. IT Strategy and Operations Own IT strategy, roadmap planning, infrastructure priorities, budget planning, and technology processes for the clinic portfolio. Technical Escalation and Infrastructure Support Serve as the final technical escalation point for complex issues, including network architecture, switches, firewalls, VPNs, Wi-Fi, site connectivity, servers, workstations, and phone/VoIP systems. Systems Administration Configure, manage, and troubleshoot Cisco switches, Microsoft 365, Azure AD/Entra, user accounts, licensing, security groups, access controls, and related compliance requirements. Vendor, Asset, and Lifecycle Management Manage IT vendors, service providers, contracts, renewals, invoices, asset inventory, software licensing, warranties, cost tracking, and equipment lifecycle planning. Security, Documentation, and Continuous Improvement Ensure HIPAA-aligned practices, backup and disaster recovery processes, technology policies, documentation, runbooks, SOPs, knowledge resources, and recommendations that improve reliability, security, efficiency, user experience, and cost-effectiveness. Clinic Technology Support Coordinate new clinic technology setup, onboarding, equipment deployment, and decommissioning of retired systems and devices. Core Competencies Technical Leadership Demonstrates hands-on knowledge of networks, systems, infrastructure, and troubleshooting; able to lead by expertise as well as authority. Incident Management Leads triage during outages, communicates clearly, and drives timely resolution with urgency and accountability. Strategic Planning Aligns IT roadmap, infrastructure investments, vendor decisions, and security priorities with business and clinic operational needs. People Leadership Coaches and develops IT staff while setting clear expectations, accountability standards, and service response procedures. Vendor and Budget Management Manage contracts, renewals, negotiations, vendor performance, invoices, and cost controls across the IT portfolio. Security and Compliance Mindset Applies HIPAA-aligned practices, access controls, disaster recovery planning, data protection, and security best practices. Operational Discipline Build documentation, runbooks, inventory controls, and repeatable processes that improve service consistency and reduce preventable escalations. Communication and Collaboration Communicates technical issues to non-technical leaders, partners with clinic leadership, and balances competing priorities across multiple sites. KPIs System Uptime Maintain targeted clinic network and system uptime, with outages documented, escalated, and resolved according to established service expectations. Response and Resolution Time Meet or improve response and resolution time targets for priority tickets, outages, and executive or clinic escalations. Incident Documentation Complete root cause analysis and corrective action documentation for significant network or system incidents. Asset and Lifecycle Accuracy Maintain accurate IT asset inventory, licensing records, warranty information, and equipment lifecycle plans across clinic locations. Access and Licensing Controls Keep Microsoft 365/Azure user access, licensing, security groups, and account changes current, accurate, and aligned with approved processes. Security and Compliance Readiness Maintain HIPAA-aligned access control, backup, disaster recovery, and security documentation with timely remediation of identified gaps. Vendor and Budget Accountability Complete vendor renewals, contract reviews, invoice approvals, and service performance reviews within established timelines and budget parameters. Process Documentation Develop and maintain current runbooks, SOPs, escalation procedures, and training resources for recurring IT support needs. Team Development Improve team capability through documented coaching, cross training, and reduced dependency on senior-level escalation for routine issues Marginal Duties Participate in special projects, technology evaluations, audits, and organizational initiatives as assigned by leadership. Support clinic expansion, relocation, onboarding, or decommissioning activities requiring IT planning or coordination. Provide technical guidance for business continuity planning, emergency preparedness, and operational readiness efforts. Perform other related duties as assigned based on business needs, clinic priorities, or leadership direction. Requirements: Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability req Education and/or Experience: Bachelor's degree in information technology, computer science, or related field preferred; equivalent experience may be considered. Minimum of 10 years of progressive IT experience, including at least 3-4 years in an IT Manager, Senior IT Manager, or similar leadership role. Experience supporting multi-site operations required; healthcare, medical clinic, or similarly regulated environments strongly preferred. Prior experience managing IT for a growing multi-site organization preferred. Experience with EHR/EMR or practice management systems preferred. Skills: Hands-on technical depth with the ability to personally troubleshoot and resolve infrastructure issues rather than solely delegating tickets. Demonstrated ability to lead through active outages by staying calm, directing a team, making sound technical decisions, and driving resolution. Demonstrated vendor management experience, including contracts, renewals, negotiations, service-level expectations, and performance accountability. Excellent communication, organization, documentation, and prioritization skills; able to manage multiple sites, a team, vendors, and competing priorities. Valid driver's license and ability to travel to clinic locations as needed. Physical Demands - The physical demands described herein are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ability to sit, stand, walk, bend, reach, and move throughout office, clinic, server/network, and equipment areas as needed. Ability to use hands and arms to operate computers, phones, networking equipment, tools, and standard office equipment. Ability to occasionally lift, carry, or move IT equipment, hardware, and related materials as necessary to perform job duties. Ability to travel to clinic locations and respond to urgent technology issues, including after-hours, on-call, or emergency situations as required. Work Environment - The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Work is performed in corporate office, clinic, network/server, and multi-site healthcare environments. The role operates in a fast-paced, high-accountability environment where technology uptime, security, and timely communication are critical to clinic operations. The position requires the ability to balance strategic planning, people leadership, vendor management, and hands-on troubleshooting across multiple locations. Travel to clinic locations is required as needed for infrastructure support, site assessments . click apply for full job details
Job DescriptionJob DescriptionDescription: Job Title: Senior Manager of IT Entity & Department: Altus Community Healthcare IT Reports To: The President FLSA Status: Exempt Job Summary: The Senior Manager of IT leads the IT function across Altus Community Healthcare's clinic portfolio, with accountability for technology infrastructure, systems reliability, cybersecurity readiness, vendor performance, and scalable technology processes. This senior leadership role combines people leadership, operational ownership, and hands-on technical expertise to ensure clinic locations receive reliable, secure, and efficient technology support. The Senior Manager of IT serves as the primary escalation point and incident commander during network outages, system failures, or other technology disruptions. Clinics depend on uptime; therefore, this role must be able to direct the team, prioritize triage, communicate with leadership, and personally step into network and systems troubleshooting when needed to drive timely resolution. The role also oversees roadmap planning, budget oversight, vendor management, documentation, team development, HIPAA-aligned security practices, and technology improvements that support current operations and future growth. Essential Duties and Responsibilities Leadership and Team Management Lead, mentor, and develop the IT support team responsible for clinic locations, including on-call expectations, response procedures, escalation paths, and training. IT Strategy and Operations Own IT strategy, roadmap planning, infrastructure priorities, budget planning, and technology processes for the clinic portfolio. Technical Escalation and Infrastructure Support Serve as the final technical escalation point for complex issues, including network architecture, switches, firewalls, VPNs, Wi-Fi, site connectivity, servers, workstations, and phone/VoIP systems. Systems Administration Configure, manage, and troubleshoot Cisco switches, Microsoft 365, Azure AD/Entra, user accounts, licensing, security groups, access controls, and related compliance requirements. Vendor, Asset, and Lifecycle Management Manage IT vendors, service providers, contracts, renewals, invoices, asset inventory, software licensing, warranties, cost tracking, and equipment lifecycle planning. Security, Documentation, and Continuous Improvement Ensure HIPAA-aligned practices, backup and disaster recovery processes, technology policies, documentation, runbooks, SOPs, knowledge resources, and recommendations that improve reliability, security, efficiency, user experience, and cost-effectiveness. Clinic Technology Support Coordinate new clinic technology setup, onboarding, equipment deployment, and decommissioning of retired systems and devices. Core Competencies Technical Leadership Demonstrates hands-on knowledge of networks, systems, infrastructure, and troubleshooting; able to lead by expertise as well as authority. Incident Management Leads triage during outages, communicates clearly, and drives timely resolution with urgency and accountability. Strategic Planning Aligns IT roadmap, infrastructure investments, vendor decisions, and security priorities with business and clinic operational needs. People Leadership Coaches and develops IT staff while setting clear expectations, accountability standards, and service response procedures. Vendor and Budget Management Manage contracts, renewals, negotiations, vendor performance, invoices, and cost controls across the IT portfolio. Security and Compliance Mindset Applies HIPAA-aligned practices, access controls, disaster recovery planning, data protection, and security best practices. Operational Discipline Build documentation, runbooks, inventory controls, and repeatable processes that improve service consistency and reduce preventable escalations. Communication and Collaboration Communicates technical issues to non-technical leaders, partners with clinic leadership, and balances competing priorities across multiple sites. KPIs System Uptime Maintain targeted clinic network and system uptime, with outages documented, escalated, and resolved according to established service expectations. Response and Resolution Time Meet or improve response and resolution time targets for priority tickets, outages, and executive or clinic escalations. Incident Documentation Complete root cause analysis and corrective action documentation for significant network or system incidents. Asset and Lifecycle Accuracy Maintain accurate IT asset inventory, licensing records, warranty information, and equipment lifecycle plans across clinic locations. Access and Licensing Controls Keep Microsoft 365/Azure user access, licensing, security groups, and account changes current, accurate, and aligned with approved processes. Security and Compliance Readiness Maintain HIPAA-aligned access control, backup, disaster recovery, and security documentation with timely remediation of identified gaps. Vendor and Budget Accountability Complete vendor renewals, contract reviews, invoice approvals, and service performance reviews within established timelines and budget parameters. Process Documentation Develop and maintain current runbooks, SOPs, escalation procedures, and training resources for recurring IT support needs. Team Development Improve team capability through documented coaching, cross training, and reduced dependency on senior-level escalation for routine issues Marginal Duties Participate in special projects, technology evaluations, audits, and organizational initiatives as assigned by leadership. Support clinic expansion, relocation, onboarding, or decommissioning activities requiring IT planning or coordination. Provide technical guidance for business continuity planning, emergency preparedness, and operational readiness efforts. Perform other related duties as assigned based on business needs, clinic priorities, or leadership direction. Requirements: Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability req Education and/or Experience: Bachelor's degree in information technology, computer science, or related field preferred; equivalent experience may be considered. Minimum of 10 years of progressive IT experience, including at least 3-4 years in an IT Manager, Senior IT Manager, or similar leadership role. Experience supporting multi-site operations required; healthcare, medical clinic, or similarly regulated environments strongly preferred. Prior experience managing IT for a growing multi-site organization preferred. Experience with EHR/EMR or practice management systems preferred. Skills: Hands-on technical depth with the ability to personally troubleshoot and resolve infrastructure issues rather than solely delegating tickets. Demonstrated ability to lead through active outages by staying calm, directing a team, making sound technical decisions, and driving resolution. Demonstrated vendor management experience, including contracts, renewals, negotiations, service-level expectations, and performance accountability. Excellent communication, organization, documentation, and prioritization skills; able to manage multiple sites, a team, vendors, and competing priorities. Valid driver's license and ability to travel to clinic locations as needed. Physical Demands - The physical demands described herein are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ability to sit, stand, walk, bend, reach, and move throughout office, clinic, server/network, and equipment areas as needed. Ability to use hands and arms to operate computers, phones, networking equipment, tools, and standard office equipment. Ability to occasionally lift, carry, or move IT equipment, hardware, and related materials as necessary to perform job duties. Ability to travel to clinic locations and respond to urgent technology issues, including after-hours, on-call, or emergency situations as required. Work Environment - The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Work is performed in corporate office, clinic, network/server, and multi-site healthcare environments. The role operates in a fast-paced, high-accountability environment where technology uptime, security, and timely communication are critical to clinic operations. The position requires the ability to balance strategic planning, people leadership, vendor management, and hands-on troubleshooting across multiple locations. Travel to clinic locations is required as needed for infrastructure support, site assessments . click apply for full job details
09/21/2026
Full time
Job DescriptionJob DescriptionDescription: Job Title: Senior Manager of IT Entity & Department: Altus Community Healthcare IT Reports To: The President FLSA Status: Exempt Job Summary: The Senior Manager of IT leads the IT function across Altus Community Healthcare's clinic portfolio, with accountability for technology infrastructure, systems reliability, cybersecurity readiness, vendor performance, and scalable technology processes. This senior leadership role combines people leadership, operational ownership, and hands-on technical expertise to ensure clinic locations receive reliable, secure, and efficient technology support. The Senior Manager of IT serves as the primary escalation point and incident commander during network outages, system failures, or other technology disruptions. Clinics depend on uptime; therefore, this role must be able to direct the team, prioritize triage, communicate with leadership, and personally step into network and systems troubleshooting when needed to drive timely resolution. The role also oversees roadmap planning, budget oversight, vendor management, documentation, team development, HIPAA-aligned security practices, and technology improvements that support current operations and future growth. Essential Duties and Responsibilities Leadership and Team Management Lead, mentor, and develop the IT support team responsible for clinic locations, including on-call expectations, response procedures, escalation paths, and training. IT Strategy and Operations Own IT strategy, roadmap planning, infrastructure priorities, budget planning, and technology processes for the clinic portfolio. Technical Escalation and Infrastructure Support Serve as the final technical escalation point for complex issues, including network architecture, switches, firewalls, VPNs, Wi-Fi, site connectivity, servers, workstations, and phone/VoIP systems. Systems Administration Configure, manage, and troubleshoot Cisco switches, Microsoft 365, Azure AD/Entra, user accounts, licensing, security groups, access controls, and related compliance requirements. Vendor, Asset, and Lifecycle Management Manage IT vendors, service providers, contracts, renewals, invoices, asset inventory, software licensing, warranties, cost tracking, and equipment lifecycle planning. Security, Documentation, and Continuous Improvement Ensure HIPAA-aligned practices, backup and disaster recovery processes, technology policies, documentation, runbooks, SOPs, knowledge resources, and recommendations that improve reliability, security, efficiency, user experience, and cost-effectiveness. Clinic Technology Support Coordinate new clinic technology setup, onboarding, equipment deployment, and decommissioning of retired systems and devices. Core Competencies Technical Leadership Demonstrates hands-on knowledge of networks, systems, infrastructure, and troubleshooting; able to lead by expertise as well as authority. Incident Management Leads triage during outages, communicates clearly, and drives timely resolution with urgency and accountability. Strategic Planning Aligns IT roadmap, infrastructure investments, vendor decisions, and security priorities with business and clinic operational needs. People Leadership Coaches and develops IT staff while setting clear expectations, accountability standards, and service response procedures. Vendor and Budget Management Manage contracts, renewals, negotiations, vendor performance, invoices, and cost controls across the IT portfolio. Security and Compliance Mindset Applies HIPAA-aligned practices, access controls, disaster recovery planning, data protection, and security best practices. Operational Discipline Build documentation, runbooks, inventory controls, and repeatable processes that improve service consistency and reduce preventable escalations. Communication and Collaboration Communicates technical issues to non-technical leaders, partners with clinic leadership, and balances competing priorities across multiple sites. KPIs System Uptime Maintain targeted clinic network and system uptime, with outages documented, escalated, and resolved according to established service expectations. Response and Resolution Time Meet or improve response and resolution time targets for priority tickets, outages, and executive or clinic escalations. Incident Documentation Complete root cause analysis and corrective action documentation for significant network or system incidents. Asset and Lifecycle Accuracy Maintain accurate IT asset inventory, licensing records, warranty information, and equipment lifecycle plans across clinic locations. Access and Licensing Controls Keep Microsoft 365/Azure user access, licensing, security groups, and account changes current, accurate, and aligned with approved processes. Security and Compliance Readiness Maintain HIPAA-aligned access control, backup, disaster recovery, and security documentation with timely remediation of identified gaps. Vendor and Budget Accountability Complete vendor renewals, contract reviews, invoice approvals, and service performance reviews within established timelines and budget parameters. Process Documentation Develop and maintain current runbooks, SOPs, escalation procedures, and training resources for recurring IT support needs. Team Development Improve team capability through documented coaching, cross training, and reduced dependency on senior-level escalation for routine issues Marginal Duties Participate in special projects, technology evaluations, audits, and organizational initiatives as assigned by leadership. Support clinic expansion, relocation, onboarding, or decommissioning activities requiring IT planning or coordination. Provide technical guidance for business continuity planning, emergency preparedness, and operational readiness efforts. Perform other related duties as assigned based on business needs, clinic priorities, or leadership direction. Requirements: Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability req Education and/or Experience: Bachelor's degree in information technology, computer science, or related field preferred; equivalent experience may be considered. Minimum of 10 years of progressive IT experience, including at least 3-4 years in an IT Manager, Senior IT Manager, or similar leadership role. Experience supporting multi-site operations required; healthcare, medical clinic, or similarly regulated environments strongly preferred. Prior experience managing IT for a growing multi-site organization preferred. Experience with EHR/EMR or practice management systems preferred. Skills: Hands-on technical depth with the ability to personally troubleshoot and resolve infrastructure issues rather than solely delegating tickets. Demonstrated ability to lead through active outages by staying calm, directing a team, making sound technical decisions, and driving resolution. Demonstrated vendor management experience, including contracts, renewals, negotiations, service-level expectations, and performance accountability. Excellent communication, organization, documentation, and prioritization skills; able to manage multiple sites, a team, vendors, and competing priorities. Valid driver's license and ability to travel to clinic locations as needed. Physical Demands - The physical demands described herein are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ability to sit, stand, walk, bend, reach, and move throughout office, clinic, server/network, and equipment areas as needed. Ability to use hands and arms to operate computers, phones, networking equipment, tools, and standard office equipment. Ability to occasionally lift, carry, or move IT equipment, hardware, and related materials as necessary to perform job duties. Ability to travel to clinic locations and respond to urgent technology issues, including after-hours, on-call, or emergency situations as required. Work Environment - The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Work is performed in corporate office, clinic, network/server, and multi-site healthcare environments. The role operates in a fast-paced, high-accountability environment where technology uptime, security, and timely communication are critical to clinic operations. The position requires the ability to balance strategic planning, people leadership, vendor management, and hands-on troubleshooting across multiple locations. Travel to clinic locations is required as needed for infrastructure support, site assessments . click apply for full job details
Job DescriptionJob Description Position Summary The Change Management Lead supports the successful adoption of a Department of Defense (DoD) Security Cooperation digital platform by planning and executing organizational change management (OCM) activities that prepare users, stakeholders, and leadership for new technologies, processes, and ways of working. Working under the guidance of senior program leadership, the Change Management Lead develops communication strategies, stakeholder engagement plans, training support, and adoption metrics to ensure the platform is embraced across the Security Cooperation enterprise. The role serves as a bridge between technical development teams and end users, helping to translate complex system capabilities into practical, mission-focused benefits. This position is well suited for a mid-level professional with experience in organizational change, communications, training, or user adoption who is looking to expand their expertise in federal digital transformation and Security Cooperation. Essential Duties and ResponsibilitiesChange Management Planning Support development and execution of the program's Organizational Change Management (OCM) strategy. Assist in assessing organizational readiness for new capabilities and system deployments. Identify change impacts across organizations, business processes, and user groups. Maintain change management plans, schedules, and implementation trackers. Monitor risks to user adoption and recommend mitigation strategies. Stakeholder Engagement Build productive relationships with government stakeholders, functional leads, and end users. Identify stakeholder needs, concerns, and adoption barriers. Coordinate stakeholder meetings, workshops, and feedback sessions. Track stakeholder engagement activities and action items. Support leadership communications throughout the implementation lifecycle. Communications Develop clear, user-focused communications explaining new platform capabilities and business process changes. Draft newsletters, announcements, FAQs, release notes, and informational materials. Coordinate communication campaigns before and after major system releases. Ensure messaging is consistent across program teams and government organizations. Maintain communication calendars and distribution lists. Training & User Enablement Coordinate development of user guides, quick reference materials, job aids, and training resources. Assist instructional designers and subject matter experts in preparing training content. Support virtual and in-person training sessions. Coordinate user onboarding activities for new platform capabilities. Gather participant feedback to improve training effectiveness. User Adoption & Performance Measurement Track user adoption metrics and engagement trends. Collect and analyze user feedback through surveys, interviews, and workshops. Develop reports summarizing adoption progress, user satisfaction, and improvement opportunities. Support continuous improvement initiatives based on user feedback. Assist in measuring organizational readiness and change effectiveness. Knowledge Management Support Coordinate updates to frequently asked questions (FAQs), knowledge articles, and user support materials. Promote reuse of lessons learned and best practices across Security Cooperation organizations. Support governance processes that improve consistency of communications and training materials. Assist with maintaining knowledge repositories and collaboration sites. Collaboration Work closely with program managers, product owners, developers, trainers, and communications specialists. Participate in Agile planning sessions to understand upcoming releases and user impacts. Coordinate with technical teams to translate system enhancements into user-friendly messaging. Support cross-functional teams during platform deployments and change events. Success Measures Success in this role will be demonstrated by: Supporting successful rollout of new platform capabilities with minimal disruption to users. Increasing user awareness, engagement, and adoption through effective communications and training. Delivering high-quality communication products and user enablement materials on schedule. Maintaining positive relationships with stakeholders across the Security Cooperation community. Collecting actionable user feedback that informs future platform enhancements. Contributing to measurable improvements in user satisfaction, platform utilization, and organizational readiness. Supporting continuous improvement of change management processes and tools. Work Environment The Change Management Lead works as part of a multidisciplinary digital transformation team supporting the modernization of Security Cooperation capabilities across the Department of Defense. The role involves regular collaboration with government stakeholders, technical teams, trainers, and program leadership to ensure that new technologies are successfully adopted and deliver meaningful operational value. This position is ideal for an early- to mid-career professional who enjoys working with people, communicating complex ideas clearly, and helping organizations navigate change. It offers opportunities to grow into more senior organizational change, program management, or digital transformation leadership roles while contributing to mission-critical modernization efforts. Requirements Required Qualifications 3-6 years of experience supporting organizational change management, communications, training, project management, or digital transformation initiatives. Experience working with DoD, federal programs, or large complex organizations. Active Secret Security Clearance U.S. citizenship required. Eligible to work in the United States. Required Knowledge, Skills, and AbilitiesOrganizational Change Management Understanding of change management principles and methodologies. Communications Experience developing: Executive communications User communications Frequently Asked Questions (FAQs) Collaboration Tools Experience using tools such as: Microsoft 365 SharePoint Online Microsoft Teams Survey tools (Microsoft Forms, SurveyMonkey, etc.) Preferred Qualifications Bachelor's degree in Organizational Development, Communications, Business Administration, Public Administration, Education, Psychology, Human Resources, or a related field. Familiarity with Security Cooperation organizations or related mission areas. Experience supporting implementation of cloud-based applications or enterprise collaboration platforms. Familiarity with Agile software development environments. Exposure to behavioral science, human-centered design, or user experience principles. Preferred Certifications One or more of the following is desirable but not required: Prosci Change Management Certification Association of Change Management Professionals (ACMP) Certified Change Management Professional (CCMP) Certified Scrum Master (CSM) Project Management Professional (PMP) certification in progress ITIL Foundation Security+
09/21/2026
Full time
Job DescriptionJob Description Position Summary The Change Management Lead supports the successful adoption of a Department of Defense (DoD) Security Cooperation digital platform by planning and executing organizational change management (OCM) activities that prepare users, stakeholders, and leadership for new technologies, processes, and ways of working. Working under the guidance of senior program leadership, the Change Management Lead develops communication strategies, stakeholder engagement plans, training support, and adoption metrics to ensure the platform is embraced across the Security Cooperation enterprise. The role serves as a bridge between technical development teams and end users, helping to translate complex system capabilities into practical, mission-focused benefits. This position is well suited for a mid-level professional with experience in organizational change, communications, training, or user adoption who is looking to expand their expertise in federal digital transformation and Security Cooperation. Essential Duties and ResponsibilitiesChange Management Planning Support development and execution of the program's Organizational Change Management (OCM) strategy. Assist in assessing organizational readiness for new capabilities and system deployments. Identify change impacts across organizations, business processes, and user groups. Maintain change management plans, schedules, and implementation trackers. Monitor risks to user adoption and recommend mitigation strategies. Stakeholder Engagement Build productive relationships with government stakeholders, functional leads, and end users. Identify stakeholder needs, concerns, and adoption barriers. Coordinate stakeholder meetings, workshops, and feedback sessions. Track stakeholder engagement activities and action items. Support leadership communications throughout the implementation lifecycle. Communications Develop clear, user-focused communications explaining new platform capabilities and business process changes. Draft newsletters, announcements, FAQs, release notes, and informational materials. Coordinate communication campaigns before and after major system releases. Ensure messaging is consistent across program teams and government organizations. Maintain communication calendars and distribution lists. Training & User Enablement Coordinate development of user guides, quick reference materials, job aids, and training resources. Assist instructional designers and subject matter experts in preparing training content. Support virtual and in-person training sessions. Coordinate user onboarding activities for new platform capabilities. Gather participant feedback to improve training effectiveness. User Adoption & Performance Measurement Track user adoption metrics and engagement trends. Collect and analyze user feedback through surveys, interviews, and workshops. Develop reports summarizing adoption progress, user satisfaction, and improvement opportunities. Support continuous improvement initiatives based on user feedback. Assist in measuring organizational readiness and change effectiveness. Knowledge Management Support Coordinate updates to frequently asked questions (FAQs), knowledge articles, and user support materials. Promote reuse of lessons learned and best practices across Security Cooperation organizations. Support governance processes that improve consistency of communications and training materials. Assist with maintaining knowledge repositories and collaboration sites. Collaboration Work closely with program managers, product owners, developers, trainers, and communications specialists. Participate in Agile planning sessions to understand upcoming releases and user impacts. Coordinate with technical teams to translate system enhancements into user-friendly messaging. Support cross-functional teams during platform deployments and change events. Success Measures Success in this role will be demonstrated by: Supporting successful rollout of new platform capabilities with minimal disruption to users. Increasing user awareness, engagement, and adoption through effective communications and training. Delivering high-quality communication products and user enablement materials on schedule. Maintaining positive relationships with stakeholders across the Security Cooperation community. Collecting actionable user feedback that informs future platform enhancements. Contributing to measurable improvements in user satisfaction, platform utilization, and organizational readiness. Supporting continuous improvement of change management processes and tools. Work Environment The Change Management Lead works as part of a multidisciplinary digital transformation team supporting the modernization of Security Cooperation capabilities across the Department of Defense. The role involves regular collaboration with government stakeholders, technical teams, trainers, and program leadership to ensure that new technologies are successfully adopted and deliver meaningful operational value. This position is ideal for an early- to mid-career professional who enjoys working with people, communicating complex ideas clearly, and helping organizations navigate change. It offers opportunities to grow into more senior organizational change, program management, or digital transformation leadership roles while contributing to mission-critical modernization efforts. Requirements Required Qualifications 3-6 years of experience supporting organizational change management, communications, training, project management, or digital transformation initiatives. Experience working with DoD, federal programs, or large complex organizations. Active Secret Security Clearance U.S. citizenship required. Eligible to work in the United States. Required Knowledge, Skills, and AbilitiesOrganizational Change Management Understanding of change management principles and methodologies. Communications Experience developing: Executive communications User communications Frequently Asked Questions (FAQs) Collaboration Tools Experience using tools such as: Microsoft 365 SharePoint Online Microsoft Teams Survey tools (Microsoft Forms, SurveyMonkey, etc.) Preferred Qualifications Bachelor's degree in Organizational Development, Communications, Business Administration, Public Administration, Education, Psychology, Human Resources, or a related field. Familiarity with Security Cooperation organizations or related mission areas. Experience supporting implementation of cloud-based applications or enterprise collaboration platforms. Familiarity with Agile software development environments. Exposure to behavioral science, human-centered design, or user experience principles. Preferred Certifications One or more of the following is desirable but not required: Prosci Change Management Certification Association of Change Management Professionals (ACMP) Certified Change Management Professional (CCMP) Certified Scrum Master (CSM) Project Management Professional (PMP) certification in progress ITIL Foundation Security+
