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Robotics Vision SW Engineer, Velocity
Amazon.com Services LLC Westborough, Massachusetts
As a Software Development Engineer for Amazon Robotics, you will be at the forefront of building and deploying computer vision systems that power our robots. This role combines deep expertise in software engineering, computer vision, and robotics to solve complex challenges in real-world perception, navigation, and path planning. You will work closely with applied scientists, software developers, and product teams to architect, design, and implement robust software systems that enable safe and efficient operations. This position requires a unique blend of strong software engineering fundamentals and computer vision expertise, with a focus on transforming research concepts into production-ready, scalable solutions that operate reliably in diverse real-world environments. Key job responsibilities - Design, build, and optimize production software systems for computer vision-based perception, navigation, and planning - Lead the development of scalable, high-performance computer vision pipelines including model integration, inference optimization, and deployment - Transform research concepts into production-ready solutions that meet strict safety and performance requirements - Develop novel software approaches to solve complex technical challenges in perception, navigation, and planning - Create and implement metrics, evaluation frameworks, and testing infrastructure to measure system performance and reliability - Collaborate with applied scientists and engineering teams to integrate ML/CV models into the production stack BASIC QUALIFICATIONS - 8+ years of non-internship professional software development experience - Experience as a mentor, tech lead or leading an engineering team - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Bachelor's degree - 5+ years of CS, CE, ML or related field experience PREFERRED QUALIFICATIONS - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Master's degree in computer science or equivalent - Experience with deep learning frameworks (PyTorch, TensorFlow) and model deployment/optimization (TensorRT, ONNX) - Experience with real-time systems, embedded platforms, or edge deployment - Publications or patents in computer vision or related fields at top-tier peer-reviewed conferences or journals Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MA, Westboro - 168 400.00 USD annually
08/02/2026
Full time
As a Software Development Engineer for Amazon Robotics, you will be at the forefront of building and deploying computer vision systems that power our robots. This role combines deep expertise in software engineering, computer vision, and robotics to solve complex challenges in real-world perception, navigation, and path planning. You will work closely with applied scientists, software developers, and product teams to architect, design, and implement robust software systems that enable safe and efficient operations. This position requires a unique blend of strong software engineering fundamentals and computer vision expertise, with a focus on transforming research concepts into production-ready, scalable solutions that operate reliably in diverse real-world environments. Key job responsibilities - Design, build, and optimize production software systems for computer vision-based perception, navigation, and planning - Lead the development of scalable, high-performance computer vision pipelines including model integration, inference optimization, and deployment - Transform research concepts into production-ready solutions that meet strict safety and performance requirements - Develop novel software approaches to solve complex technical challenges in perception, navigation, and planning - Create and implement metrics, evaluation frameworks, and testing infrastructure to measure system performance and reliability - Collaborate with applied scientists and engineering teams to integrate ML/CV models into the production stack BASIC QUALIFICATIONS - 8+ years of non-internship professional software development experience - Experience as a mentor, tech lead or leading an engineering team - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Bachelor's degree - 5+ years of CS, CE, ML or related field experience PREFERRED QUALIFICATIONS - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Master's degree in computer science or equivalent - Experience with deep learning frameworks (PyTorch, TensorFlow) and model deployment/optimization (TensorRT, ONNX) - Experience with real-time systems, embedded platforms, or edge deployment - Publications or patents in computer vision or related fields at top-tier peer-reviewed conferences or journals Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MA, Westboro - 168 400.00 USD annually
IVA and Digital Platform Developer
Astound Mountain Top, Pennsylvania
A Day in the Life of the IVA and Digital Platform Developer: Design and Development: Lead the end-to-end development of Interactive Virtual Assistant (IVA) Digital/chat solutions, including intent recognition, entity extraction, dialogue flow management, API Connections and sophisticated response generation, specifically focusing on building robust Conversational AI experiences. Platform Expertise: Leverage and master IVA/Digital development platforms (e.g., Kore.ai, Google Dialogflow, Amazon Lex, Microsoft Bot Framework) to build, configure, train, and deploy high-performing conversational agents. Platforms are not limited to what is outlined. System Integration: Integrate IVA/Digital seamlessly with API Connections to various backend systems, utilizing REST and SOAP Web Services for robust functionality, efficient data exchange, and a unified user experience across different platforms. Natural Language Understanding (NLU) & Generation (NLG): Implement, fine-tune, and optimize NLU models to improve intent accuracy, entity recognition, and overall comprehension. Develop effective and natural-sounding NLG templates and strategies for engaging responses, potentially leveraging Small Language Models (SLMs) for specialized tasks. Data Handling: Work with data formats like JSON and integrate with databases such as SQL / Oracle / Redis / MongoDB for efficient data storage and retrieval. Development and organization of data, technology information and/or metrics to be delivered to audiences, including but not limited to upper management, team members, and vendor partners UAT/QA Testing & Quality Assurance: Conduct rigorous testing, debugging, and performance tuning of IVA/Digital applications across various scenarios and channels. Identify and resolve complex issues, ensuring high availability and reliability. Data Analysis & Continuous Improvement: Analyze conversation logs, user interactions, and feedback data to identify patterns, pain points, and opportunities for improvement. Proactively refine dialogue flows, add new intents, and enhance IVA capabilities based on data-driven insights. Cross-functional Collaboration: Collaborate closely with product managers to translate business requirements into technical specifications and contribute to the product roadmap for our Conversational AI initiatives. Partner with UX/UI designers to ensure intuitive and user-friendly conversational interfaces. Work with data scientists to leverage advanced AI/ML models. Research & Innovation: Stay up to date on the latest advancements, trends, and best practices in Conversational AI, NLP, machine learning, and related emerging technologies, including the application of SLMs and other innovative models. Research and recommend the adoption of new tools and techniques where beneficial to our IVA/Digital solutions. Travel required up to 25% Other duties as assigned What You Bring to the Table: Education: Bachelor's degree in Computer Science, Artificial Intelligence, Linguistics, Data Science, or a related quantitative field. Equivalent practical experience will also be considered. Experience on a Conversational AI Platform. Experience to Generative AI (Gen AI) and its concepts, specifically with conversational AI Products. Experience to Natural Language Experience with Node.js as a backend technology for chatbot development. Experience with REST and SOAP Web Services Experience in Design and Solution Architecture for creating chatbots & voicebots. Minimum of 3 years of professional experience in developing and deploying IVR/Digital, Voicebots, Chatbots, or Conversational AI solutions. Strong knowledge of Web Services using REST and SOAP. Strong expertise in Java, Python, and Node.js. Proficiency in data formats, specifically JSON. Experience with SQL databases and NoSQL such as Redis / MongoDB. Solid theoretical and practical understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts, including intent classification, entity extraction, and dialogue management, within the context of Conversational AI. Excellent analytical, critical thinking, and complex problem-solving skills with a meticulous attention to detail. Strong verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders. Proven ability to work effectively in a collaborative team environment. Demonstrated experience working with Small Language Models (SLMs) for specific conversational tasks or optimizations. Ability to travel up to 25% We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Pennsylvania and Texas for this position is $70,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.5c143e31-5e48-4549-b2d185386
08/01/2026
Full time
A Day in the Life of the IVA and Digital Platform Developer: Design and Development: Lead the end-to-end development of Interactive Virtual Assistant (IVA) Digital/chat solutions, including intent recognition, entity extraction, dialogue flow management, API Connections and sophisticated response generation, specifically focusing on building robust Conversational AI experiences. Platform Expertise: Leverage and master IVA/Digital development platforms (e.g., Kore.ai, Google Dialogflow, Amazon Lex, Microsoft Bot Framework) to build, configure, train, and deploy high-performing conversational agents. Platforms are not limited to what is outlined. System Integration: Integrate IVA/Digital seamlessly with API Connections to various backend systems, utilizing REST and SOAP Web Services for robust functionality, efficient data exchange, and a unified user experience across different platforms. Natural Language Understanding (NLU) & Generation (NLG): Implement, fine-tune, and optimize NLU models to improve intent accuracy, entity recognition, and overall comprehension. Develop effective and natural-sounding NLG templates and strategies for engaging responses, potentially leveraging Small Language Models (SLMs) for specialized tasks. Data Handling: Work with data formats like JSON and integrate with databases such as SQL / Oracle / Redis / MongoDB for efficient data storage and retrieval. Development and organization of data, technology information and/or metrics to be delivered to audiences, including but not limited to upper management, team members, and vendor partners UAT/QA Testing & Quality Assurance: Conduct rigorous testing, debugging, and performance tuning of IVA/Digital applications across various scenarios and channels. Identify and resolve complex issues, ensuring high availability and reliability. Data Analysis & Continuous Improvement: Analyze conversation logs, user interactions, and feedback data to identify patterns, pain points, and opportunities for improvement. Proactively refine dialogue flows, add new intents, and enhance IVA capabilities based on data-driven insights. Cross-functional Collaboration: Collaborate closely with product managers to translate business requirements into technical specifications and contribute to the product roadmap for our Conversational AI initiatives. Partner with UX/UI designers to ensure intuitive and user-friendly conversational interfaces. Work with data scientists to leverage advanced AI/ML models. Research & Innovation: Stay up to date on the latest advancements, trends, and best practices in Conversational AI, NLP, machine learning, and related emerging technologies, including the application of SLMs and other innovative models. Research and recommend the adoption of new tools and techniques where beneficial to our IVA/Digital solutions. Travel required up to 25% Other duties as assigned What You Bring to the Table: Education: Bachelor's degree in Computer Science, Artificial Intelligence, Linguistics, Data Science, or a related quantitative field. Equivalent practical experience will also be considered. Experience on a Conversational AI Platform. Experience to Generative AI (Gen AI) and its concepts, specifically with conversational AI Products. Experience to Natural Language Experience with Node.js as a backend technology for chatbot development. Experience with REST and SOAP Web Services Experience in Design and Solution Architecture for creating chatbots & voicebots. Minimum of 3 years of professional experience in developing and deploying IVR/Digital, Voicebots, Chatbots, or Conversational AI solutions. Strong knowledge of Web Services using REST and SOAP. Strong expertise in Java, Python, and Node.js. Proficiency in data formats, specifically JSON. Experience with SQL databases and NoSQL such as Redis / MongoDB. Solid theoretical and practical understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts, including intent classification, entity extraction, and dialogue management, within the context of Conversational AI. Excellent analytical, critical thinking, and complex problem-solving skills with a meticulous attention to detail. Strong verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders. Proven ability to work effectively in a collaborative team environment. Demonstrated experience working with Small Language Models (SLMs) for specific conversational tasks or optimizations. Ability to travel up to 25% We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Pennsylvania and Texas for this position is $70,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.5c143e31-5e48-4549-b2d185386
IVA and Digital Developer
Astound Wilkes Barre, Pennsylvania
A Day in the Life of the IVA and Digital Platform Developer: Design and Development: Lead the end-to-end development of Interactive Virtual Assistant (IVA) Digital/chat solutions, including intent recognition, entity extraction, dialogue flow management, API Connections and sophisticated response generation, specifically focusing on building robust Conversational AI experiences. Platform Expertise: Leverage and master IVA/Digital development platforms (e.g., Kore.ai, Google Dialogflow, Amazon Lex, Microsoft Bot Framework) to build, configure, train, and deploy high-performing conversational agents. Platforms are not limited to what is outlined. System Integration: Integrate IVA/Digital seamlessly with API Connections to various backend systems, utilizing REST and SOAP Web Services for robust functionality, efficient data exchange, and a unified user experience across different platforms. Natural Language Understanding (NLU) & Generation (NLG): Implement, fine-tune, and optimize NLU models to improve intent accuracy, entity recognition, and overall comprehension. Develop effective and natural-sounding NLG templates and strategies for engaging responses, potentially leveraging Small Language Models (SLMs) for specialized tasks. Data Handling: Work with data formats like JSON and integrate with databases such as SQL / Oracle / Redis / MongoDB for efficient data storage and retrieval. Development and organization of data, technology information and/or metrics to be delivered to audiences, including but not limited to upper management, team members, and vendor partners UAT/QA Testing & Quality Assurance: Conduct rigorous testing, debugging, and performance tuning of IVA/Digital applications across various scenarios and channels. Identify and resolve complex issues, ensuring high availability and reliability. Data Analysis & Continuous Improvement: Analyze conversation logs, user interactions, and feedback data to identify patterns, pain points, and opportunities for improvement. Proactively refine dialogue flows, add new intents, and enhance IVA capabilities based on data-driven insights. Cross-functional Collaboration: Collaborate closely with product managers to translate business requirements into technical specifications and contribute to the product roadmap for our Conversational AI initiatives. Partner with UX/UI designers to ensure intuitive and user-friendly conversational interfaces. Work with data scientists to leverage advanced AI/ML models. Research & Innovation: Stay up to date on the latest advancements, trends, and best practices in Conversational AI, NLP, machine learning, and related emerging technologies, including the application of SLMs and other innovative models. Research and recommend the adoption of new tools and techniques where beneficial to our IVA/Digital solutions. Travel required up to 25% Other duties as assigned What You Bring to the Table: Education: Bachelor's degree in Computer Science, Artificial Intelligence, Linguistics, Data Science, or a related quantitative field. Equivalent practical experience will also be considered. Experience on a Conversational AI Platform. Experience to Generative AI (Gen AI) and its concepts, specifically with conversational AI Products. Experience to Natural Language Experience with Node.js as a backend technology for chatbot development. Experience with REST and SOAP Web Services Experience in Design and Solution Architecture for creating chatbots & voicebots. Minimum of 3 years of professional experience in developing and deploying IVR/Digital, Voicebots, Chatbots, or Conversational AI solutions. Strong knowledge of Web Services using REST and SOAP. Strong expertise in Java, Python, and Node.js. Proficiency in data formats, specifically JSON. Experience with SQL databases and NoSQL such as Redis / MongoDB. Solid theoretical and practical understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts, including intent classification, entity extraction, and dialogue management, within the context of Conversational AI. Excellent analytical, critical thinking, and complex problem-solving skills with a meticulous attention to detail. Strong verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders. Proven ability to work effectively in a collaborative team environment. Demonstrated experience working with Small Language Models (SLMs) for specific conversational tasks or optimizations. Ability to travel up to 25% We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Pennsylvania and Texas for this position is $70,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.5c143e31-5e48-4549-b2d185386
08/01/2026
Full time
A Day in the Life of the IVA and Digital Platform Developer: Design and Development: Lead the end-to-end development of Interactive Virtual Assistant (IVA) Digital/chat solutions, including intent recognition, entity extraction, dialogue flow management, API Connections and sophisticated response generation, specifically focusing on building robust Conversational AI experiences. Platform Expertise: Leverage and master IVA/Digital development platforms (e.g., Kore.ai, Google Dialogflow, Amazon Lex, Microsoft Bot Framework) to build, configure, train, and deploy high-performing conversational agents. Platforms are not limited to what is outlined. System Integration: Integrate IVA/Digital seamlessly with API Connections to various backend systems, utilizing REST and SOAP Web Services for robust functionality, efficient data exchange, and a unified user experience across different platforms. Natural Language Understanding (NLU) & Generation (NLG): Implement, fine-tune, and optimize NLU models to improve intent accuracy, entity recognition, and overall comprehension. Develop effective and natural-sounding NLG templates and strategies for engaging responses, potentially leveraging Small Language Models (SLMs) for specialized tasks. Data Handling: Work with data formats like JSON and integrate with databases such as SQL / Oracle / Redis / MongoDB for efficient data storage and retrieval. Development and organization of data, technology information and/or metrics to be delivered to audiences, including but not limited to upper management, team members, and vendor partners UAT/QA Testing & Quality Assurance: Conduct rigorous testing, debugging, and performance tuning of IVA/Digital applications across various scenarios and channels. Identify and resolve complex issues, ensuring high availability and reliability. Data Analysis & Continuous Improvement: Analyze conversation logs, user interactions, and feedback data to identify patterns, pain points, and opportunities for improvement. Proactively refine dialogue flows, add new intents, and enhance IVA capabilities based on data-driven insights. Cross-functional Collaboration: Collaborate closely with product managers to translate business requirements into technical specifications and contribute to the product roadmap for our Conversational AI initiatives. Partner with UX/UI designers to ensure intuitive and user-friendly conversational interfaces. Work with data scientists to leverage advanced AI/ML models. Research & Innovation: Stay up to date on the latest advancements, trends, and best practices in Conversational AI, NLP, machine learning, and related emerging technologies, including the application of SLMs and other innovative models. Research and recommend the adoption of new tools and techniques where beneficial to our IVA/Digital solutions. Travel required up to 25% Other duties as assigned What You Bring to the Table: Education: Bachelor's degree in Computer Science, Artificial Intelligence, Linguistics, Data Science, or a related quantitative field. Equivalent practical experience will also be considered. Experience on a Conversational AI Platform. Experience to Generative AI (Gen AI) and its concepts, specifically with conversational AI Products. Experience to Natural Language Experience with Node.js as a backend technology for chatbot development. Experience with REST and SOAP Web Services Experience in Design and Solution Architecture for creating chatbots & voicebots. Minimum of 3 years of professional experience in developing and deploying IVR/Digital, Voicebots, Chatbots, or Conversational AI solutions. Strong knowledge of Web Services using REST and SOAP. Strong expertise in Java, Python, and Node.js. Proficiency in data formats, specifically JSON. Experience with SQL databases and NoSQL such as Redis / MongoDB. Solid theoretical and practical understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts, including intent classification, entity extraction, and dialogue management, within the context of Conversational AI. Excellent analytical, critical thinking, and complex problem-solving skills with a meticulous attention to detail. Strong verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders. Proven ability to work effectively in a collaborative team environment. Demonstrated experience working with Small Language Models (SLMs) for specific conversational tasks or optimizations. Ability to travel up to 25% We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Pennsylvania and Texas for this position is $70,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.5c143e31-5e48-4549-b2d185386
IVA and Digital Platform Developer
Astound Pittston, Pennsylvania
A Day in the Life of the IVA and Digital Platform Developer: Design and Development: Lead the end-to-end development of Interactive Virtual Assistant (IVA) Digital/chat solutions, including intent recognition, entity extraction, dialogue flow management, API Connections and sophisticated response generation, specifically focusing on building robust Conversational AI experiences. Platform Expertise: Leverage and master IVA/Digital development platforms (e.g., Kore.ai, Google Dialogflow, Amazon Lex, Microsoft Bot Framework) to build, configure, train, and deploy high-performing conversational agents. Platforms are not limited to what is outlined. System Integration: Integrate IVA/Digital seamlessly with API Connections to various backend systems, utilizing REST and SOAP Web Services for robust functionality, efficient data exchange, and a unified user experience across different platforms. Natural Language Understanding (NLU) & Generation (NLG): Implement, fine-tune, and optimize NLU models to improve intent accuracy, entity recognition, and overall comprehension. Develop effective and natural-sounding NLG templates and strategies for engaging responses, potentially leveraging Small Language Models (SLMs) for specialized tasks. Data Handling: Work with data formats like JSON and integrate with databases such as SQL / Oracle / Redis / MongoDB for efficient data storage and retrieval. Development and organization of data, technology information and/or metrics to be delivered to audiences, including but not limited to upper management, team members, and vendor partners UAT/QA Testing & Quality Assurance: Conduct rigorous testing, debugging, and performance tuning of IVA/Digital applications across various scenarios and channels. Identify and resolve complex issues, ensuring high availability and reliability. Data Analysis & Continuous Improvement: Analyze conversation logs, user interactions, and feedback data to identify patterns, pain points, and opportunities for improvement. Proactively refine dialogue flows, add new intents, and enhance IVA capabilities based on data-driven insights. Cross-functional Collaboration: Collaborate closely with product managers to translate business requirements into technical specifications and contribute to the product roadmap for our Conversational AI initiatives. Partner with UX/UI designers to ensure intuitive and user-friendly conversational interfaces. Work with data scientists to leverage advanced AI/ML models. Research & Innovation: Stay up to date on the latest advancements, trends, and best practices in Conversational AI, NLP, machine learning, and related emerging technologies, including the application of SLMs and other innovative models. Research and recommend the adoption of new tools and techniques where beneficial to our IVA/Digital solutions. Travel required up to 25% Other duties as assigned What You Bring to the Table: Education: Bachelor's degree in Computer Science, Artificial Intelligence, Linguistics, Data Science, or a related quantitative field. Equivalent practical experience will also be considered. Experience on a Conversational AI Platform. Experience to Generative AI (Gen AI) and its concepts, specifically with conversational AI Products. Experience to Natural Language Experience with Node.js as a backend technology for chatbot development. Experience with REST and SOAP Web Services Experience in Design and Solution Architecture for creating chatbots & voicebots. Minimum of 3 years of professional experience in developing and deploying IVR/Digital, Voicebots, Chatbots, or Conversational AI solutions. Strong knowledge of Web Services using REST and SOAP. Strong expertise in Java, Python, and Node.js. Proficiency in data formats, specifically JSON. Experience with SQL databases and NoSQL such as Redis / MongoDB. Solid theoretical and practical understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts, including intent classification, entity extraction, and dialogue management, within the context of Conversational AI. Excellent analytical, critical thinking, and complex problem-solving skills with a meticulous attention to detail. Strong verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders. Proven ability to work effectively in a collaborative team environment. Demonstrated experience working with Small Language Models (SLMs) for specific conversational tasks or optimizations. Ability to travel up to 25% We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Pennsylvania and Texas for this position is $70,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.5c143e31-5e48-4549-b2d185386
08/01/2026
Full time
A Day in the Life of the IVA and Digital Platform Developer: Design and Development: Lead the end-to-end development of Interactive Virtual Assistant (IVA) Digital/chat solutions, including intent recognition, entity extraction, dialogue flow management, API Connections and sophisticated response generation, specifically focusing on building robust Conversational AI experiences. Platform Expertise: Leverage and master IVA/Digital development platforms (e.g., Kore.ai, Google Dialogflow, Amazon Lex, Microsoft Bot Framework) to build, configure, train, and deploy high-performing conversational agents. Platforms are not limited to what is outlined. System Integration: Integrate IVA/Digital seamlessly with API Connections to various backend systems, utilizing REST and SOAP Web Services for robust functionality, efficient data exchange, and a unified user experience across different platforms. Natural Language Understanding (NLU) & Generation (NLG): Implement, fine-tune, and optimize NLU models to improve intent accuracy, entity recognition, and overall comprehension. Develop effective and natural-sounding NLG templates and strategies for engaging responses, potentially leveraging Small Language Models (SLMs) for specialized tasks. Data Handling: Work with data formats like JSON and integrate with databases such as SQL / Oracle / Redis / MongoDB for efficient data storage and retrieval. Development and organization of data, technology information and/or metrics to be delivered to audiences, including but not limited to upper management, team members, and vendor partners UAT/QA Testing & Quality Assurance: Conduct rigorous testing, debugging, and performance tuning of IVA/Digital applications across various scenarios and channels. Identify and resolve complex issues, ensuring high availability and reliability. Data Analysis & Continuous Improvement: Analyze conversation logs, user interactions, and feedback data to identify patterns, pain points, and opportunities for improvement. Proactively refine dialogue flows, add new intents, and enhance IVA capabilities based on data-driven insights. Cross-functional Collaboration: Collaborate closely with product managers to translate business requirements into technical specifications and contribute to the product roadmap for our Conversational AI initiatives. Partner with UX/UI designers to ensure intuitive and user-friendly conversational interfaces. Work with data scientists to leverage advanced AI/ML models. Research & Innovation: Stay up to date on the latest advancements, trends, and best practices in Conversational AI, NLP, machine learning, and related emerging technologies, including the application of SLMs and other innovative models. Research and recommend the adoption of new tools and techniques where beneficial to our IVA/Digital solutions. Travel required up to 25% Other duties as assigned What You Bring to the Table: Education: Bachelor's degree in Computer Science, Artificial Intelligence, Linguistics, Data Science, or a related quantitative field. Equivalent practical experience will also be considered. Experience on a Conversational AI Platform. Experience to Generative AI (Gen AI) and its concepts, specifically with conversational AI Products. Experience to Natural Language Experience with Node.js as a backend technology for chatbot development. Experience with REST and SOAP Web Services Experience in Design and Solution Architecture for creating chatbots & voicebots. Minimum of 3 years of professional experience in developing and deploying IVR/Digital, Voicebots, Chatbots, or Conversational AI solutions. Strong knowledge of Web Services using REST and SOAP. Strong expertise in Java, Python, and Node.js. Proficiency in data formats, specifically JSON. Experience with SQL databases and NoSQL such as Redis / MongoDB. Solid theoretical and practical understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts, including intent classification, entity extraction, and dialogue management, within the context of Conversational AI. Excellent analytical, critical thinking, and complex problem-solving skills with a meticulous attention to detail. Strong verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders. Proven ability to work effectively in a collaborative team environment. Demonstrated experience working with Small Language Models (SLMs) for specific conversational tasks or optimizations. Ability to travel up to 25% We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Pennsylvania and Texas for this position is $70,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.5c143e31-5e48-4549-b2d185386
IVA and Digital Platform Developer
Astound Scranton, Pennsylvania
A Day in the Life of the IVA and Digital Platform Developer: Design and Development: Lead the end-to-end development of Interactive Virtual Assistant (IVA) Digital/chat solutions, including intent recognition, entity extraction, dialogue flow management, API Connections and sophisticated response generation, specifically focusing on building robust Conversational AI experiences. Platform Expertise: Leverage and master IVA/Digital development platforms (e.g., Kore.ai, Google Dialogflow, Amazon Lex, Microsoft Bot Framework) to build, configure, train, and deploy high-performing conversational agents. Platforms are not limited to what is outlined. System Integration: Integrate IVA/Digital seamlessly with API Connections to various backend systems, utilizing REST and SOAP Web Services for robust functionality, efficient data exchange, and a unified user experience across different platforms. Natural Language Understanding (NLU) & Generation (NLG): Implement, fine-tune, and optimize NLU models to improve intent accuracy, entity recognition, and overall comprehension. Develop effective and natural-sounding NLG templates and strategies for engaging responses, potentially leveraging Small Language Models (SLMs) for specialized tasks. Data Handling: Work with data formats like JSON and integrate with databases such as SQL / Oracle / Redis / MongoDB for efficient data storage and retrieval. Development and organization of data, technology information and/or metrics to be delivered to audiences, including but not limited to upper management, team members, and vendor partners UAT/QA Testing & Quality Assurance: Conduct rigorous testing, debugging, and performance tuning of IVA/Digital applications across various scenarios and channels. Identify and resolve complex issues, ensuring high availability and reliability. Data Analysis & Continuous Improvement: Analyze conversation logs, user interactions, and feedback data to identify patterns, pain points, and opportunities for improvement. Proactively refine dialogue flows, add new intents, and enhance IVA capabilities based on data-driven insights. Cross-functional Collaboration: Collaborate closely with product managers to translate business requirements into technical specifications and contribute to the product roadmap for our Conversational AI initiatives. Partner with UX/UI designers to ensure intuitive and user-friendly conversational interfaces. Work with data scientists to leverage advanced AI/ML models. Research & Innovation: Stay up to date on the latest advancements, trends, and best practices in Conversational AI, NLP, machine learning, and related emerging technologies, including the application of SLMs and other innovative models. Research and recommend the adoption of new tools and techniques where beneficial to our IVA/Digital solutions. Travel required up to 25% Other duties as assigned What You Bring to the Table: Education: Bachelor's degree in Computer Science, Artificial Intelligence, Linguistics, Data Science, or a related quantitative field. Equivalent practical experience will also be considered. Experience on a Conversational AI Platform. Experience to Generative AI (Gen AI) and its concepts, specifically with conversational AI Products. Experience to Natural Language Experience with Node.js as a backend technology for chatbot development. Experience with REST and SOAP Web Services Experience in Design and Solution Architecture for creating chatbots & voicebots. Minimum of 3 years of professional experience in developing and deploying IVR/Digital, Voicebots, Chatbots, or Conversational AI solutions. Strong knowledge of Web Services using REST and SOAP. Strong expertise in Java, Python, and Node.js. Proficiency in data formats, specifically JSON. Experience with SQL databases and NoSQL such as Redis / MongoDB. Solid theoretical and practical understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts, including intent classification, entity extraction, and dialogue management, within the context of Conversational AI. Excellent analytical, critical thinking, and complex problem-solving skills with a meticulous attention to detail. Strong verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders. Proven ability to work effectively in a collaborative team environment. Demonstrated experience working with Small Language Models (SLMs) for specific conversational tasks or optimizations. Ability to travel up to 25% We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Pennsylvania and Texas for this position is $70,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.5c143e31-5e48-4549-b2d185386
08/01/2026
Full time
A Day in the Life of the IVA and Digital Platform Developer: Design and Development: Lead the end-to-end development of Interactive Virtual Assistant (IVA) Digital/chat solutions, including intent recognition, entity extraction, dialogue flow management, API Connections and sophisticated response generation, specifically focusing on building robust Conversational AI experiences. Platform Expertise: Leverage and master IVA/Digital development platforms (e.g., Kore.ai, Google Dialogflow, Amazon Lex, Microsoft Bot Framework) to build, configure, train, and deploy high-performing conversational agents. Platforms are not limited to what is outlined. System Integration: Integrate IVA/Digital seamlessly with API Connections to various backend systems, utilizing REST and SOAP Web Services for robust functionality, efficient data exchange, and a unified user experience across different platforms. Natural Language Understanding (NLU) & Generation (NLG): Implement, fine-tune, and optimize NLU models to improve intent accuracy, entity recognition, and overall comprehension. Develop effective and natural-sounding NLG templates and strategies for engaging responses, potentially leveraging Small Language Models (SLMs) for specialized tasks. Data Handling: Work with data formats like JSON and integrate with databases such as SQL / Oracle / Redis / MongoDB for efficient data storage and retrieval. Development and organization of data, technology information and/or metrics to be delivered to audiences, including but not limited to upper management, team members, and vendor partners UAT/QA Testing & Quality Assurance: Conduct rigorous testing, debugging, and performance tuning of IVA/Digital applications across various scenarios and channels. Identify and resolve complex issues, ensuring high availability and reliability. Data Analysis & Continuous Improvement: Analyze conversation logs, user interactions, and feedback data to identify patterns, pain points, and opportunities for improvement. Proactively refine dialogue flows, add new intents, and enhance IVA capabilities based on data-driven insights. Cross-functional Collaboration: Collaborate closely with product managers to translate business requirements into technical specifications and contribute to the product roadmap for our Conversational AI initiatives. Partner with UX/UI designers to ensure intuitive and user-friendly conversational interfaces. Work with data scientists to leverage advanced AI/ML models. Research & Innovation: Stay up to date on the latest advancements, trends, and best practices in Conversational AI, NLP, machine learning, and related emerging technologies, including the application of SLMs and other innovative models. Research and recommend the adoption of new tools and techniques where beneficial to our IVA/Digital solutions. Travel required up to 25% Other duties as assigned What You Bring to the Table: Education: Bachelor's degree in Computer Science, Artificial Intelligence, Linguistics, Data Science, or a related quantitative field. Equivalent practical experience will also be considered. Experience on a Conversational AI Platform. Experience to Generative AI (Gen AI) and its concepts, specifically with conversational AI Products. Experience to Natural Language Experience with Node.js as a backend technology for chatbot development. Experience with REST and SOAP Web Services Experience in Design and Solution Architecture for creating chatbots & voicebots. Minimum of 3 years of professional experience in developing and deploying IVR/Digital, Voicebots, Chatbots, or Conversational AI solutions. Strong knowledge of Web Services using REST and SOAP. Strong expertise in Java, Python, and Node.js. Proficiency in data formats, specifically JSON. Experience with SQL databases and NoSQL such as Redis / MongoDB. Solid theoretical and practical understanding of Natural Language Processing (NLP) and Natural Language Understanding (NLU) concepts, including intent classification, entity extraction, and dialogue management, within the context of Conversational AI. Excellent analytical, critical thinking, and complex problem-solving skills with a meticulous attention to detail. Strong verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders. Proven ability to work effectively in a collaborative team environment. Demonstrated experience working with Small Language Models (SLMs) for specific conversational tasks or optimizations. Ability to travel up to 25% We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Pennsylvania and Texas for this position is $70,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.5c143e31-5e48-4549-b2d185386
AI Research Scientist- World Model
Bosch Group Sunnyvale, California
Company Description The Bosch Research and Technology Center North America with offices in Sunnyvale, California, Pittsburgh, Pennsylvania, and Cambridge, Massachusetts is a part of the global Bosch Group (), a company with over 70 billion euro revenue, 400,000 employees worldwide, a very diverse product portfolio, and a history spanning over 125 years. The Research and Technology Center North America (RTC-NA) is dedicated to providing technologies and system solutions for various Bosch business fields, primarily in the field of artificial intelligence, energy technologies, internet technologies, circuit design, semiconductors and wireless, as well as advanced MEMS design. As a part of the global research, our AI research in Silicon Valley focuses on Foundation Models, Big Data Visual Analytics, Explainable AI (XAI), Natural Language Processing, Computer Vision & Mixed Reality, Cloud Robotics, Data Science, AI System Engineering, Time-series Analysis. We develop scalable, intelligent, and trustworthy AIoT solutions for Bosch products and services in application areas such as automated driving, advanced driver assistance systems (ADAS), robotics, smart manufacturing, enterprise AI, health care, smart home and building solutions. Originating from the AI research in Silicon Valley, our Foundation Model Powered AI Enablers group plays a pivotal role in shaping the future of industrial AI experiences for Bosch products and services. By fusing cutting-edge machine learning, data analysis, and interactive visualization technologies, we research and develop scalable and transparent AI & big data analytic solutions (e.g., audio, images, sensor logs) for a range of domains, including Industry 4.0 (I4.0), IoT, autonomous driving, and connected vehicles. Our award-winning team (IEEE VIS best paper & best paper runner-ups) actively collaborates with leading academic and industry groups to advance research ideas and disseminate findings in top AI conferences and journals, such as CVPR, ICCV, ICRA, ECCV, NeurIPS, ICLR, TVCG, SIGGRAPH. We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let's grow together, enjoy more, and inspire each other. Work Reinvent yourself: At Bosch, you will evolve. Discover new directions: At Bosch, you will find your place. Balance your life: At Bosch, your job matches your lifestyle. Celebrate success: At Bosch, we celebrate you. Be yourself: At Bosch, we value values. Shape tomorrow: At Bosch, you change lives. Do you want beneficial technologies being shaped your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. Job Description Key Responsibilities: Conduct research on GenAI and Foundation models (FM) to address academic and industrial challenges in ADAS AI domain such as 3D reconstruction, world model, map and localization, data curation and auto-labeling, etc. Work with an international team of experts to transfer and apply the Bosch in-house GenAI / FM innovations and 3rd-party solutions to Bosch AI products and services, such as ADAS. Stay abreast of the latest technological advancements and market trends by attending academic conferences, technical events, and seminars. Offer expert insights to the management team in relevant technology sectors, aiding in strategic planning, R&D trajectory, and investment decisions. Document and disseminate research findings through high-caliber publications and/or patent submissions. Qualifications Basic Qualifications Ph.D. in Computer Science or Engineering, or a related discipline or master's degree with 3+ years industry experience (GenAI and/or world model related) after graduation 2+ years of research experience or equivalent graduate research experience on foundation models, including training, fine-tuning, and prompting In-depth experiences in deep learning, with work in at least two of the following areas: diffusion models, 3D reconstruction, world models Proficiency in one or more programming languages commonly used in systems research (e.g., Python, C++) and hands on experience with AI / NLP / CV libraries Publication record in top venues including CVPR, ICCV, ECCV, ICRA, IROS, RSS, NeurIPS, AAAI, ACL, EMNLP, and CoRL Strong interpersonal, communication, and teamwork capabilities Preferred Qualifications Strong background in math and statistics 3+ years experiences in industrial research Hands-on experience in product development in the above-mentioned areas for consumer/enterprise markets Experience in leading R&D project & team dealing with international customers Leadership skills with excellent English communication & teamwork skills Additional Information We offer a competitive base salary for this position with a range in US-California of $165,000 - $185,000 along with an annual corporate bonus, and a long-term incentive bonus designed to reward sustained impact and contribution over time. Within the salary range, the individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. Your well-being matters at Bosch! We offer a a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. Your Recruiter can share more details for this position during the interview process. Learn more about our full benefits offerings by visiting: . Equal Opportunity Employer, including disability / veterans. Culture and Benefits Bosch in the USA
08/01/2026
Full time
Company Description The Bosch Research and Technology Center North America with offices in Sunnyvale, California, Pittsburgh, Pennsylvania, and Cambridge, Massachusetts is a part of the global Bosch Group (), a company with over 70 billion euro revenue, 400,000 employees worldwide, a very diverse product portfolio, and a history spanning over 125 years. The Research and Technology Center North America (RTC-NA) is dedicated to providing technologies and system solutions for various Bosch business fields, primarily in the field of artificial intelligence, energy technologies, internet technologies, circuit design, semiconductors and wireless, as well as advanced MEMS design. As a part of the global research, our AI research in Silicon Valley focuses on Foundation Models, Big Data Visual Analytics, Explainable AI (XAI), Natural Language Processing, Computer Vision & Mixed Reality, Cloud Robotics, Data Science, AI System Engineering, Time-series Analysis. We develop scalable, intelligent, and trustworthy AIoT solutions for Bosch products and services in application areas such as automated driving, advanced driver assistance systems (ADAS), robotics, smart manufacturing, enterprise AI, health care, smart home and building solutions. Originating from the AI research in Silicon Valley, our Foundation Model Powered AI Enablers group plays a pivotal role in shaping the future of industrial AI experiences for Bosch products and services. By fusing cutting-edge machine learning, data analysis, and interactive visualization technologies, we research and develop scalable and transparent AI & big data analytic solutions (e.g., audio, images, sensor logs) for a range of domains, including Industry 4.0 (I4.0), IoT, autonomous driving, and connected vehicles. Our award-winning team (IEEE VIS best paper & best paper runner-ups) actively collaborates with leading academic and industry groups to advance research ideas and disseminate findings in top AI conferences and journals, such as CVPR, ICCV, ICRA, ECCV, NeurIPS, ICLR, TVCG, SIGGRAPH. We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let's grow together, enjoy more, and inspire each other. Work Reinvent yourself: At Bosch, you will evolve. Discover new directions: At Bosch, you will find your place. Balance your life: At Bosch, your job matches your lifestyle. Celebrate success: At Bosch, we celebrate you. Be yourself: At Bosch, we value values. Shape tomorrow: At Bosch, you change lives. Do you want beneficial technologies being shaped your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. Job Description Key Responsibilities: Conduct research on GenAI and Foundation models (FM) to address academic and industrial challenges in ADAS AI domain such as 3D reconstruction, world model, map and localization, data curation and auto-labeling, etc. Work with an international team of experts to transfer and apply the Bosch in-house GenAI / FM innovations and 3rd-party solutions to Bosch AI products and services, such as ADAS. Stay abreast of the latest technological advancements and market trends by attending academic conferences, technical events, and seminars. Offer expert insights to the management team in relevant technology sectors, aiding in strategic planning, R&D trajectory, and investment decisions. Document and disseminate research findings through high-caliber publications and/or patent submissions. Qualifications Basic Qualifications Ph.D. in Computer Science or Engineering, or a related discipline or master's degree with 3+ years industry experience (GenAI and/or world model related) after graduation 2+ years of research experience or equivalent graduate research experience on foundation models, including training, fine-tuning, and prompting In-depth experiences in deep learning, with work in at least two of the following areas: diffusion models, 3D reconstruction, world models Proficiency in one or more programming languages commonly used in systems research (e.g., Python, C++) and hands on experience with AI / NLP / CV libraries Publication record in top venues including CVPR, ICCV, ECCV, ICRA, IROS, RSS, NeurIPS, AAAI, ACL, EMNLP, and CoRL Strong interpersonal, communication, and teamwork capabilities Preferred Qualifications Strong background in math and statistics 3+ years experiences in industrial research Hands-on experience in product development in the above-mentioned areas for consumer/enterprise markets Experience in leading R&D project & team dealing with international customers Leadership skills with excellent English communication & teamwork skills Additional Information We offer a competitive base salary for this position with a range in US-California of $165,000 - $185,000 along with an annual corporate bonus, and a long-term incentive bonus designed to reward sustained impact and contribution over time. Within the salary range, the individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. Your well-being matters at Bosch! We offer a a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. Your Recruiter can share more details for this position during the interview process. Learn more about our full benefits offerings by visiting: . Equal Opportunity Employer, including disability / veterans. Culture and Benefits Bosch in the USA
AI Research Scientist- World Model
Bosch Group Sunnyvale, California
Company Description The Bosch Research and Technology Center North America with offices in Sunnyvale, California, Pittsburgh, Pennsylvania, and Cambridge, Massachusetts is a part of the global Bosch Group (), a company with over 70 billion euro revenue, 400,000 employees worldwide, a very diverse product portfolio, and a history spanning over 125 years. The Research and Technology Center North America (RTC-NA) is dedicated to providing technologies and system solutions for various Bosch business fields, primarily in the field of artificial intelligence, energy technologies, internet technologies, circuit design, semiconductors and wireless, as well as advanced MEMS design. As a part of the global research, our AI research in Silicon Valley focuses on Foundation Models, Big Data Visual Analytics, Explainable AI (XAI), Natural Language Processing, Computer Vision & Mixed Reality, Cloud Robotics, Data Science, AI System Engineering, Time-series Analysis. We develop scalable, intelligent, and trustworthy AIoT solutions for Bosch products and services in application areas such as automated driving, advanced driver assistance systems (ADAS), robotics, smart manufacturing, enterprise AI, health care, smart home and building solutions. Originating from the AI research in Silicon Valley, our Foundation Model Powered AI Enablers group plays a pivotal role in shaping the future of industrial AI experiences for Bosch products and services. By fusing cutting-edge machine learning, data analysis, and interactive visualization technologies, we research and develop scalable and transparent AI & big data analytic solutions (e.g., audio, images, sensor logs) for a range of domains, including Industry 4.0 (I4.0), IoT, autonomous driving, and connected vehicles. Our award-winning team (IEEE VIS best paper & best paper runner-ups) actively collaborates with leading academic and industry groups to advance research ideas and disseminate findings in top AI conferences and journals, such as CVPR, ICCV, ICRA, ECCV, NeurIPS, ICLR, TVCG, SIGGRAPH. We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let s grow together, enjoy more, and inspire each other. Work Reinvent yourself: At Bosch, you will evolve. Discover new directions: At Bosch, you will find your place. Balance your life: At Bosch, your job matches your lifestyle. Celebrate success: At Bosch, we celebrate you. Be yourself: At Bosch, we value values. Shape tomorrow: At Bosch, you change lives. Do you want beneficial technologies being shaped your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. Job Description Key Responsibilities: Conduct research on GenAI and Foundation models (FM) to address academic and industrial challenges in ADAS AI domain such as 3D reconstruction, world model, map and localization, data curation and auto-labeling, etc. Work with an international team of experts to transfer and apply the Bosch in-house GenAI / FM innovations and 3rd-party solutions to Bosch AI products and services, such as ADAS. Stay abreast of the latest technological advancements and market trends by attending academic conferences, technical events, and seminars. Offer expert insights to the management team in relevant technology sectors, aiding in strategic planning, R&D trajectory, and investment decisions. Document and disseminate research findings through high-caliber publications and/or patent submissions. Qualifications Basic Qualifications Ph.D. in Computer Science or Engineering, or a related discipline or master s degree with 3+ years industry experience (GenAI and/or world model related) after graduation 2+ years of research experience or equivalent graduate research experience on foundation models, including training, fine-tuning, and prompting In-depth experiences in deep learning, with work in at least two of the following areas: diffusion models, 3D reconstruction, world models Proficiency in one or more programming languages commonly used in systems research (e.g., Python, C++) and hands on experience with AI / NLP / CV libraries Publication record in top venues including CVPR, ICCV, ECCV, ICRA, IROS, RSS, NeurIPS, AAAI, ACL, EMNLP, and CoRL Strong interpersonal, communication, and teamwork capabilities Preferred Qualifications Strong background in math and statistics 3+ years experiences in industrial research Hands-on experience in product development in the above-mentioned areas for consumer/enterprise markets Experience in leading R&D project & team dealing with international customers Leadership skills with excellent English communication & teamwork skills Additional Information We offer a competitive base salary for this position with a range in US-California of $165,000 - $185,000 along with an annual corporate bonus, and a long-term incentive bonus designed to reward sustained impact and contribution over time. Within the salary range, the individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. Your well-being matters at Bosch! We offer a a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. Your Recruiter can share more details for this position during the interview process. Learn more about our full benefits offerings by visiting: . Equal Opportunity Employer, including disability / veterans. Culture and Benefits Bosch in the USA
08/01/2026
Full time
Company Description The Bosch Research and Technology Center North America with offices in Sunnyvale, California, Pittsburgh, Pennsylvania, and Cambridge, Massachusetts is a part of the global Bosch Group (), a company with over 70 billion euro revenue, 400,000 employees worldwide, a very diverse product portfolio, and a history spanning over 125 years. The Research and Technology Center North America (RTC-NA) is dedicated to providing technologies and system solutions for various Bosch business fields, primarily in the field of artificial intelligence, energy technologies, internet technologies, circuit design, semiconductors and wireless, as well as advanced MEMS design. As a part of the global research, our AI research in Silicon Valley focuses on Foundation Models, Big Data Visual Analytics, Explainable AI (XAI), Natural Language Processing, Computer Vision & Mixed Reality, Cloud Robotics, Data Science, AI System Engineering, Time-series Analysis. We develop scalable, intelligent, and trustworthy AIoT solutions for Bosch products and services in application areas such as automated driving, advanced driver assistance systems (ADAS), robotics, smart manufacturing, enterprise AI, health care, smart home and building solutions. Originating from the AI research in Silicon Valley, our Foundation Model Powered AI Enablers group plays a pivotal role in shaping the future of industrial AI experiences for Bosch products and services. By fusing cutting-edge machine learning, data analysis, and interactive visualization technologies, we research and develop scalable and transparent AI & big data analytic solutions (e.g., audio, images, sensor logs) for a range of domains, including Industry 4.0 (I4.0), IoT, autonomous driving, and connected vehicles. Our award-winning team (IEEE VIS best paper & best paper runner-ups) actively collaborates with leading academic and industry groups to advance research ideas and disseminate findings in top AI conferences and journals, such as CVPR, ICCV, ICRA, ECCV, NeurIPS, ICLR, TVCG, SIGGRAPH. We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let s grow together, enjoy more, and inspire each other. Work Reinvent yourself: At Bosch, you will evolve. Discover new directions: At Bosch, you will find your place. Balance your life: At Bosch, your job matches your lifestyle. Celebrate success: At Bosch, we celebrate you. Be yourself: At Bosch, we value values. Shape tomorrow: At Bosch, you change lives. Do you want beneficial technologies being shaped your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. Job Description Key Responsibilities: Conduct research on GenAI and Foundation models (FM) to address academic and industrial challenges in ADAS AI domain such as 3D reconstruction, world model, map and localization, data curation and auto-labeling, etc. Work with an international team of experts to transfer and apply the Bosch in-house GenAI / FM innovations and 3rd-party solutions to Bosch AI products and services, such as ADAS. Stay abreast of the latest technological advancements and market trends by attending academic conferences, technical events, and seminars. Offer expert insights to the management team in relevant technology sectors, aiding in strategic planning, R&D trajectory, and investment decisions. Document and disseminate research findings through high-caliber publications and/or patent submissions. Qualifications Basic Qualifications Ph.D. in Computer Science or Engineering, or a related discipline or master s degree with 3+ years industry experience (GenAI and/or world model related) after graduation 2+ years of research experience or equivalent graduate research experience on foundation models, including training, fine-tuning, and prompting In-depth experiences in deep learning, with work in at least two of the following areas: diffusion models, 3D reconstruction, world models Proficiency in one or more programming languages commonly used in systems research (e.g., Python, C++) and hands on experience with AI / NLP / CV libraries Publication record in top venues including CVPR, ICCV, ECCV, ICRA, IROS, RSS, NeurIPS, AAAI, ACL, EMNLP, and CoRL Strong interpersonal, communication, and teamwork capabilities Preferred Qualifications Strong background in math and statistics 3+ years experiences in industrial research Hands-on experience in product development in the above-mentioned areas for consumer/enterprise markets Experience in leading R&D project & team dealing with international customers Leadership skills with excellent English communication & teamwork skills Additional Information We offer a competitive base salary for this position with a range in US-California of $165,000 - $185,000 along with an annual corporate bonus, and a long-term incentive bonus designed to reward sustained impact and contribution over time. Within the salary range, the individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. Your well-being matters at Bosch! We offer a a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. Your Recruiter can share more details for this position during the interview process. Learn more about our full benefits offerings by visiting: . Equal Opportunity Employer, including disability / veterans. Culture and Benefits Bosch in the USA

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