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SR. IT TECHNICIAN - Helpdesk 18-01622 Who We Are: We provide computer support for the Mechanical Engineering Division focusing on systems, storage, backups and networking. By joining our team, you will receive an additional $500 in your first paycheck, minus taxes. Objectives of this Role: Provide end-user support for Windows systems. Install a variety of engineering and general purpose software for users. Setup new computers and peripherals for users. Daily and Monthly Responsibilities: Support our division desktop/laptop systems with computer system maintenance, software installation, problem diagnosis/resolution, hardware deployments, and general support of Windows and MAC systems. Perform both local and remote support as needed for hardware/software issues. Work as a team member to provide excellent customer service to our division staff of approximately 400. Deliver hardware and technical support throughout SwRI campus. Requirements: Requires a high school diploma or equivalent. IT support related coursework or certifications preferred. 5+ years: General computer helpdesk experience. For those with an IT related Associate's degree, 4 years of work experience is required. Must be detail-oriented, having outstanding communication skills (both written and verbal), and excellent at multi-tasking and problem-solving. Should have ability to work independently in the absence of specific instructions on a number of tasks with a high degree of accuracy and have excellent organizational skills. Familiarity with Desktop Central and Sentinel One desired. A valid/clear driver's license is required. Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen. Job Locations: San Antonio, Texas For more information about this division, visit the Mechanical Engineering home page. An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status. If you need assistance with completing the application, please Contact Us Back To Top

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology FLSA Classification: Non-Exempt Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite. • Provide foundational support for macOS environments to assist users of Apple devices. • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software. • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices. • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability. • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment. • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software. • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs. • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education • Bachelor's or master's degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience. Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential. • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365. • Experience with PC and laptop hardware installation, configuration, and troubleshooting. • Familiarity with enterprise antivirus and endpoint protection solutions. • Experience with helpdesk ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption solutions and Windows device management via Active Directory. • Strong analytical, problem-solving, and technical troubleshooting abilities. • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs. • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences. • Demonstrated commitment to delivering high-quality customer service to internal stakeholders. • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities. • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in a standard office or data center environment with moderate noise levels. • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Fiber and Copper I&R Telecommunication Tech Skill Requirements Experience in telephone service Experience in CATV installations. Knowledge of Coax cable sizes and types. Experience with test sets Experience routers and home networking. Technical understanding of loss, attenuation, and tiling. Working within attics and crawl spaces. Computer skills Maintains/repairs and tests copper cable in an underground, aerial, or buried environment. Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc. Splice existing facilities in buried, underground, aerial and building work locations. Uses hand tools, power tools, and specialty tools, including specialty meters (e.g., multi-meters, volt-ohm meters, HST-3000, Sidekick), in inside and outside plant facilities. Performs testing and turn-up of subscriber lines. Locates and repairs aerial and underground cable. Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL). Connects wires and cables to terminals, frames, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Interacts with customers professionally and courteously via telephone or on the premises. Works well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision. Summary Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. These tasks may include, but not be limited to, installation and maintenance of voice, data and video equipment and/or service at the customer premise. In addition to providing revenue enhancing offers to the customer. Performs other duties as required.General DutiesDuties include, but are not limited to, the following: Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. Installs and configures routers, set top boxes. Interacts with Advanced Technical Services as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable).C. Installs maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT, STB and router at customer premise. Interfaces with customer to negotiate the placement of equipment. Trains the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquires and provides follow-up. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. May be required to perform additional duties and tasks as required by the Company. Basic QualificationsA. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. Must meet ADEX/Frontier's standards of professionalism in communications and appearance. Must wear ADEX/Frontier branded attire. Wears appropriate safety apparel and is aware of and follows all established safety practices and procedures. Ability to identify and distinguish audible tones/levels and colors. Ability to work in confined areas. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, etc. Ability to work aloft. In some areas, pole climbing may not be a requirement; for locations where pole climbing is required, a candidate must meet the course qualification standard. Ability to lift, carry, set-up, climb and take down ladders. Ability to communicate naturally and pleasantly over the telephone. Ability to professionally communicate extensively in person during in-home installation. Requires alertness and attention to detail. Ability to work under stress. A valid driver's license. Able to read and interpret architectural, electrical wiring diagrams. Able to operate applicable test equipment.P. Must be available to workas scheduled including weekends and holidays and for callouts and/or overtime as required. One year of experience in one or a combination of: Cable Splicer, Customer Engineer-Data Application, Customer Equipment Technician, Customer Zone Technician II, Customer Zone Technician I, Equipment Installer, Fiber Customer Support Analyst, Fiber Network Technician. EducationDegree in electronics technology from an accredited or recognized educational institution or equivalent experience

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES The Network Engineer is responsible for the implementation, maintenance, troubleshooting, and optimization of enterprise network infrastructure. This role works independently on day-to-day operations while collaborating with senior engineers on complex projects. The ideal candidate has a minimum of 7 years of networking experience and a strong understanding of enterprise routing, switching, security, and network operations. Employee will be responsible for the following functions/duties: Apply knowledge of design specifications for more complex systems/projects Coordinate and work closely with other engineering, logistics, financial, and program management disciplines to define system specifications and requirements Verify and comply with engineering documentation standards and test procedures Prepare, deliver, and submit technical papers and perform engineering studies Support development of technical proposals and provide comments on technical content and level of effort of the proposed scope of work Develop, maintain, and produce technical documentation and system/subsystem specifications Direct interface and liaison with customers at all levels from quotation to final design and test activities, design reviews, and technical working group meetings to comply with requirements and specifications Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alternatives, and provide recommendations Perform other job-related duties, as required DESIRED QUALIFICATIONS Experience in configuring and maintaining enterprise LAN, WAN, WLAN, and data center networks. Experience in deploying and troubleshooting Cisco, Palo Alto, Fortinet, or equivalent networking equipment. Experience in managing advanced routing protocols, including OSPF, EIGRP, and BGP. Experience in configuring Layer 2 technologies, including VLANs, STP, EtherChannel/LACP, and trunking. Experience in supporting secure VPN technologies, including IPsec and SSL VPNs. Experience in firewall policy implementation and network address translation (NAT) configuration. Experience in troubleshooting network outages using packet captures and protocol analysis. Experience in monitoring network performance and recommending operational improvements. Experience in implementing and maintaining industry-standard network security best practices. Experience in participating in formal change management processes and scheduled maintenance windows. Experience in documenting network configurations, topology diagrams, and operational procedures. Experience in managing Cisco Voice over IP (VoIP) servers and end equipment. Experience in assisting with the execution of disaster recovery and high-availability solutions. Experience in providing technical guidance and mentorship to junior engineers and technicians. Experience in participating in a scheduled on-call rotation as required. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE An associate's degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 10 years of experience in the specialty field are required for this position. In addition, a Field Engineer III must possess the following qualifications: Broad knowledge of concepts, principles, and practices of engineering that enable senior technical contributor-level performance on complex projects or programs Knowledge and skill sufficient to apply developments in engineering to solve problems in the specialty area Working knowledge of computer systems and integrated software application programs Ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software Excellent verbal and written communication skills Planning/organizational skills SALARY The expected salary range for this position is $83,200.000 to $145,600.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12

JOB TITLE: IT Support Technician JOB LOCATION: Washington, DC 20002 (Onsite/Hybrid) WAGE RANGE : 28-30hr W2 JOB NUMBER: SAIJP 6-12+ Month Contract to Start - Extension(s)/Conversion Potential US Citizenship Only: Ability to obtain and maintain SEC Public Trust (or higher if required) JOB DESCRIPTION Tier 2 End-User Technical Support Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues. - Troubleshoot and resolve complex operating system and application issues on Windows and macOS endpoints. - Deliver support during assigned call-in and walk-in service desk coverage windows, and restore user productivity through timely diagnosis and resolution. - Escalate unresolved incidents to appropriate teams with complete technical details and troubleshooting history. Ticket Management, Escalation, and SLA Compliance - Manage incident and request tickets in the enterprise ticketing system, ensuring accurate categorization, prioritization, and documentation. - Maintain ticket lifecycle ownership from assignment through closure in accordance with SLA targets. - Coordinate with internal support teams and external support groups to ensure timely reassignment and resolution of escalated work. - Capture clear resolution notes and trend indicators to support service quality reporting and process improvement. Endpoint Imaging, Deployment, and Configuration - Perform workstation imaging, provisioning, and deployment for new and replacement devices. - Configure and support peripherals and enterprise-standard software packages for SEC users. - Validate endpoint readiness, including required configurations and secure connectivity to SEC services. - Assist with hardware refresh, device swaps, and asset lifecycle activities consistent with contract procedures. User Enablement and Service Improvement - Assist with user training and provide guidance on best practices for SEC IT systems and tools. - Contribute to support documentation and reusable troubleshooting steps for faster issue resolution. - Partner with senior technicians and engineering teams to identify recurring issues and recommend process improvements. - Participate in continuous service improvement activities aligned with operational and customer experience goals. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. What You Will Do with JT4 The Instrumentation LogisticianLevel II will help procure, organize, and catalogue parts and equipment in support of flight test operations. Work will be completed under the general supervision and mentorship of senior Logisticians. JOB SUMMARY - FUNCTIONS AND DUTIES Procure parts and equipment following applicable Air Force procedures and documentation Track and maintain parts stock as needed to meet the immediate needs of Flight Test Modifications and Operational Support Track statuses of materials throughout the ordering process and provide feedback and statuses to customers and stakeholders Interact with a variety of entities, including vendors, stakeholders, customers, and supervisors to understand and evaluate the required materials in support of unique tasks DESIRED EXPERIENCE Proficient in the use of word processing tools such as Microsoft Word, Microsoft Access, Microsoft Excel, and the proper use of email applications Quality communication skills (both verbal and written) and be able to have efficient interactions with people in various positions General working knowledge of computer systems and integrated software application programs Planning/Organizational skills and the ability to work multiple tasks during a given timeframe Ability to work under deadlines RANGE POSITION DESCRIPTION Ability to work in a field environment, which may include shift work, overtime, and travel to remote locations Regular exposure to drafts and noise REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Vocational/technical training beyond high school from an academic institution, or equivalent military training, and 3 years of job-related experience or equivalent hands on experience are required for this position. In addition, an Engineering Technician II must possess the following qualifications: Working knowledge of computer systems and integrated software application programs Good communication and analytical skills Planning/organizational skills Ability to work under deadlines Must posses a valid, state issued driver's license Must be able to obtain and maintain a security clearance Must be a U.S. citizen SALARY The expected salary range for this position is $48,000 to $58,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Most positions involve work typical of office environment with no unusual hazards. There is occasional lifting to 30 pounds, constant sitting with occasional use of computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Employee may have to use ladders and stands to access work areas. Employee is required to report any and all unsafe conditions, question nonstandard operations or environmental factors that may involve hazards and provide feedback to supervisors and managers on all safety issues. Frequent travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17, A1412TW

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties The Vulnerability Management Technician provides technical support to end users while supporting the organization's cybersecurity and vulnerability management program. This role is responsible for resolving hardware, software, network, and user account issues while assisting with vulnerability identification, assessment, remediation, reporting, and compliance activities. The ideal candidate possesses strong customer service skills, technical troubleshooting abilities, and a foundational understanding of cybersecurity principles and risk management. Employee will be responsible for the following functions/duties: Provide Tier I and Tier II technical support for desktops, laptops, and peripheral devices Diagnose and resolve hardware, software, operating system, network connectivity, and application issues Respond to, manage, and track service requests through the organization's ticketing system Install, configure, maintain, and troubleshoot workstation hardware and software Create, modify, and disable user accounts in accordance with organizational policies, including management of user roles and access permissions across enterprise systems Support Microsoft Windows operating systems and Microsoft 365 applications Assist users with password resets, access requests, and software installation support Maintain inventory and accountability of assigned IT assets and equipment Demonstrate a strong understanding of Windows operating systems, networking concepts, and web-based applications in troubleshooting activities Conduct and support routine vulnerability scans using approved cybersecurity tools Utilize vulnerability management tools and assist with scripting and automation to improve analysis, reporting, and remediation workflows Analyze vulnerability scan results and prioritize remediation based on severity and risk Coordinate remediation activities with system administrators, network administrators, and system owners Monitor patch compliance and support vulnerability mitigation activities Validate that patches and fixes have been successfully implemented through verification and rescanning Track vulnerability metrics and maintain remediation status reports Assist with implementation of cybersecurity controls and security best practices Support compliance efforts related to organizational, customer, and regulatory cybersecurity requirements Assist in cybersecurity audits, inspections, and assessments Document vulnerability findings, remediation actions, and technical troubleshooting details Create remediation reports and maintain cybersecurity compliance documentation Maintain an active event log reflecting the current security state of systems and environments Ensure accurate and timely reporting of vulnerability status and remediation progress Escalate complex technical or security issues to appropriate support or cybersecurity teams Apply strong analytical, organizational, and problem-solving skills to identify root causes and implement corrective actions Participate in incident response and cybersecurity investigations as required Support cybersecurity awareness and end-user training initiatives Maintain compliance with all cybersecurity, information assurance, and operational security requirements Participate in after-hours support and maintenance activities when required Support administration, configuration, troubleshooting, and accountability of DoW encryption devices and associated cryptographic equipment Enforce approved security configurations and ensure systems remain compliant with Security Technical Implementation Guides (STIGs), cybersecurity policies, and security baselines. Assist with implementation, validation, and remediation of STIG findings from audits, inspections, and vulnerability assessments Perform other job-related duties, as required Desired Qualifications Prior military experience in Cyber Defense Operations AFSC (1D7X1 or DoW cybersecurity support experience highly desirable Experience with vulnerability scanning tools such as Tenable, Nessus, Qualys, or Rapid7 Knowledge of cybersecurity frameworks such as NIST RMF, NIST CSF, or CIS Controls Experience supporting enterprise, government, or defense environments Familiarity with endpoint and patch management systems Experience with encryption devices and cryptographic systems Experience implementing DISA STIG compliance across enterprise environments Familiarity with SCAP tools and compliance reporting Strong customer service and professional communication skills Ability to clearly explain technical issues to non-technical users Strong analytical, organizational, and problem-solving abilities High attention to detail and documentation accuracy Ability to work independently and within a team environment Ability to adapt to evolving cybersecurity tools and mission requirements Requirements Education, Technical, and Work Experience An associate's degree in engineering or formal academic/vocational training, or military equivalent and four or more years of technical/professional experience in the specialty field are required for this position. In addition, a Vulnerability Management Technician must possess the following qualifications: Associate degree in IT, Cybersecurity, Computer Science, or related field (or equivalent experience) Minimum of four (4) years of enterprise IT support experience Must possess an Information Assurance Technical (IAT) Level II certification (CompTIA Security+ or equivalent) in accordance with DoD 8570 requirements Working knowledge of Microsoft Windows and Microsoft 365 environments Familiarity with Active Directory, user account management, and access control Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Basic understanding of cybersecurity and vulnerability management principles Experience with vulnerability management tools and scripting for automation Strong troubleshooting, analytical, and communication skills Ability to manage multiple priorities independently Must be a U.S. citizen and possess a valid state-issued driver's license Must qualify for and maintain a government security clearance Salary The expected salary range for this position is $79,040 to $85,280 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with occasional support activities in operational or field locations. Occasional after-hours support may be required for maintenance windows, incident response activities, and mission requirements. Occasional lifting (up to 20 pounds), constant sitting while using a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12

Regional Technical Support US-AZ- Job ID: 34535 Type: Full-Time # of Openings: 1 Category: Product Support HOME (AZ) About the Role Canon USA Regional Technical Specialists support Regional Service Directors as the technical voice on regional priorities. Your Impact - Provides on-going technical, on-site and phone support to regional Canon USA direct technicians and applicable service agents to troubleshoot highly complex problems including hardware, firmware and workflow. - Provides regional instruction on new adjustments, repairs, upgrades and troubleshooting procedures, including guidance on better utilization of available resources. - May create, organize and disseminate information throughout the region so that other engineers can perform their duties more efficiently. - Maintains and updates applicable problem records, escalating any resolved or unresolved problems to Product support for immediate attention. - Manages regional FCO database to ensure compliance and timely installation/disposition. - Works closely with the Product support group on information sharing and best practice implementation. - Accomplishes any other special projects or tasks as assigned by the regional service Director or designee. About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 4 to 6 years of related experience. - Associate's degree in mechanical or electronics, or equivalent experience. - Printer knowledge and testing and/or diagnostic applications. - Ability to achieve customer satisfaction and loyalty. - Ability to create solutions for high-level problems. - Good writing, speaking and listening skills. - Exhibits initiative and self-starting behaviors. - Understands computer science principles, mechanical, electrical and electronic theory, and computer equipment technologies. - Generally available for work 24 hours a day, 7 days a week. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Technical certifications such as A+, Network+, MCSE desired. " Must have commercial print production technical repair experience, Canon preferred. In accordance with applicable law, we are providing the anticipated rate for this role: $33.59 - $50.30 hourly. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 33.59-50.3 Hourly Wage PI0c55e76ab7c9-2004

Regional Technical Support US-AZ- Job ID: 34535 Type: Full-Time # of Openings: 1 Category: Product Support HOME (AZ) About the Role Canon USA Regional Technical Specialists support Regional Service Directors as the technical voice on regional priorities. Your Impact - Provides on-going technical, on-site and phone support to regional Canon USA direct technicians and applicable service agents to troubleshoot highly complex problems including hardware, firmware and workflow. - Provides regional instruction on new adjustments, repairs, upgrades and troubleshooting procedures, including guidance on better utilization of available resources. - May create, organize and disseminate information throughout the region so that other engineers can perform their duties more efficiently. - Maintains and updates applicable problem records, escalating any resolved or unresolved problems to Product support for immediate attention. - Manages regional FCO database to ensure compliance and timely installation/disposition. - Works closely with the Product support group on information sharing and best practice implementation. - Accomplishes any other special projects or tasks as assigned by the regional service Director or designee. About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 4 to 6 years of related experience. - Associate's degree in mechanical or electronics, or equivalent experience. - Printer knowledge and testing and/or diagnostic applications. - Ability to achieve customer satisfaction and loyalty. - Ability to create solutions for high-level problems. - Good writing, speaking and listening skills. - Exhibits initiative and self-starting behaviors. - Understands computer science principles, mechanical, electrical and electronic theory, and computer equipment technologies. - Generally available for work 24 hours a day, 7 days a week. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Technical certifications such as A+, Network+, MCSE desired. " Must have commercial print production technical repair experience, Canon preferred. In accordance with applicable law, we are providing the anticipated rate for this role: $33.59 - $50.30 hourly. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 33.59-50.3 Hourly Wage PI0c55e76ab7c9-2004

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-

This opportunity is for U.S. citizens who have served in the U.S. Armed Forces including Reserves, National Guard, and service member spouses. How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world's largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it's how we have helped define ourselves as leaders in the industry. Let's work hard, have fun, and make history! Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - 3+ years of Microsoft Office products and applications experience - 3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems - Experience with reading and writing procedures, technical documents, and engineering drawings PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, Sparks - 96 300.00 USD annually

We're seeking a Quality Control Technician who's ready to put your skills to work on projects that matter - and build a career with a company that's building North America. Job Title: Quality Control Technician Req ID: 16978 HR Contact: Kyle Jon KEMPEN Location: Whitehall Cement Plant PA ABOUT THE ROLE The Quality Technician (QT) fulfils three cement manufacturing quality roles on an alternating week-by-week basis: chemical laboratory testing, physical laboratory testing, and production shift control. In each of these functions the QT is responsible for reliable and accurate testing of plant raw materials, plant feed streams and sixteen types of finished product. The QT also maintains laboratory equipment in good working condition. This position works in conjunction with Production and Sales personnel to provide a customer driven product. WHAT YOU'LL ACCOMPLISH Analyze material samples to determine their physical and chemical properties, using a variety of procedures and instruments to determine conformity to required standards. Record and review findings and test results using databases, spreadsheets, and other digital communication tools. Assist with customer service issues with troubleshooting any problems or complaints. Exercise and encourage core values through self development and coaching others with inspiration, integrity and empowerment. Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors. WHAT WE'RE LOOKING FOR Education: High school diploma or equivalent Field of Study Preferred: Chemistry, Chemical Engineering Required Work Experience: 0 - 2 years Required Computer and Software Skills: Knowledge of Data Entry, Microsoft Word and Excel, SAP experience a plus Additional Requirements: Use of various scales, compression machine, sieve shakers, ovens, aggregate decant machines, aggregate splitters, computer. May drive a vehicle. Excellent math skills Detailed oriented Able to prioritize work Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests. WHAT WE OFFER Competitive salary Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings Medical, Dental, Disability and Life Insurance Holistic Health & Well-being programs Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care Vision and other Voluntary benefits and discounts Paid time off & paid holidays Paid Parental Leave (maternity & paternity) Educational Assistance Program Dress for your day Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted. BUILDING INCLUSIVE WORKSPACES At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition! Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Amrize North America Inc. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted. PROTECT YOURSELF FROM RECRUITMENT FRAUD The only way to apply for a position at Amrize is through our official Careers website. Be cautious of unsolicited offers or requests for information from other sources. Learn how to protect yourself from recruitment fraud here: Fraudulent Job Offers Policy

Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: The Security Systems Technician II can operate independently, bringing several years of experience to the field with the ability to perform installations, maintenance, troubleshoot complex issues, lead smaller projects, and assist in training junior technicians. Technicians at this level are expected to have an intermediate understanding of security systems and networking fundamentals, demonstrate critical problem-solving skills and take on additional responsibilities in project tasks and client engagement. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Technical Tasks: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Training & Mentorship: Lead installations and support junior technicians by providing guidance, technical training, and supervising their fieldwork to ensure quality standards. Customer Engagement: Interface directly with clients on-site, offering operational training, fielding questions, and ensuring satisfaction with services provided. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least two industry-recognized certifications. Experience: Minimum of 3 years in electronic security, with knowledge of government and independent certification requirements. Professional Development: Stay current with compliance standards and certifications, network concepts, and industry best practices. Commitment to continuing education. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time preferred but not required. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 27-38 Hourly Wage PI0a6938c8bd3c-8274

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Brunswick, GA . This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. This role will include, but will not be limited to the following responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. Assist in testing, applying, and maintaining server configurations and related security patches. Assist in maintaining and checking the health of systems and backups to include restore testing. Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. Provide inventory support and input to the provided inventory system for the customer. Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. Conduct or provide new equipment deployments and/or requested deployment support. Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. Analyzes functional business requirements and design specifications for functional activities. Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Clearance: Public Trust ( trust) Required Qualifications: Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process Associate Degree or equivalent experience 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues General knowledge network products and systems Experience in a rapid paced, time sensitive, high-quality environment Must have excellent team skills and collaboration skills Attention to detail and follow-through Ability to work with minimal supervision Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Desired Qualifications: Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. Ability to apply comprehensive knowledge across key tasks and high impact assignments Experience evaluating system performance results and recommending improvements or optimizations Experience performing IT hardware repairs and installing replacement parts Experience planning and leading technology assignments and projects Prior hands-on experience with the setup, configuration and administration of servers and backups Experience functioning as a technical expert across multiple project assignments ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Physical and/or Mental Qualifications, if applicable : Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs multiple times per shift. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job Ready to join our team? Apply today! Our Network Support Technician (Government) earns $61,600 - $68,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone Weekly Hours: 40 Time Type: Regular Location: Brunswick, Georgia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.