This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team's mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient. As the Staff Engineer on the team, you will: Identify and drive the transformative initiatives that change how the team runs ML in production, whether that's replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely Own the platform's technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams Raise the team's engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists Connect technical decisions to customer and business outcomes, and represent the team's technical perspective to product and engineering leadership WHO YOU ARE 8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making Bonus: Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray ML platform tooling such as MLflow or another model registry, feature stores, or ML observability Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes) Operating under compliance regimes such as SOX or HIPAA Customer engagement, personalization, or marketing technology domain experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. . click apply for full job details
11/15/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team's mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient. As the Staff Engineer on the team, you will: Identify and drive the transformative initiatives that change how the team runs ML in production, whether that's replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely Own the platform's technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams Raise the team's engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists Connect technical decisions to customer and business outcomes, and represent the team's technical perspective to product and engineering leadership WHO YOU ARE 8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making Bonus: Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray ML platform tooling such as MLflow or another model registry, feature stores, or ML observability Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes) Operating under compliance regimes such as SOX or HIPAA Customer engagement, personalization, or marketing technology domain experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. . click apply for full job details
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and processes. This includes the human and non-human identities that are leveraged by American users and systems. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Privileged Access Management: Oversee the tools and processes that control, monitor, and secures access to critical systems and sensitive data by users, accounts, and processes with elevated privileges. Secrets Management: Oversee the non-human identity vaulting and lifecycle management platforms. Public Key Infrastructure & Certificate Management: Responsible for management of the public and private PKIs while ensuring certificates are managed throughout their lifecycle. Encryption Services: Responsible for designing, implementing, operating, and governing cryptographic technologies while ensuring compliance, key management, scalability, and enterprise-wide consistency. Access Control & Governance: Develop, implement, oversee, and lead strategic access control policies and procedures to ensure privileged access to systems and data is least-privilege and properly managed. Strategic Planning and Governance: Lead the development and implementation of enterprise-wide strategies for digital certificates, encryption, and PAM, ensuring alignment with organizational goals and regulatory requirements. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Stakeholder Communication and Reporting: Communicate key risks, strategies, and statuses related to identity & access products to executive leadership and prepare detailed performance reports with strategic insights and KPIs. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations. Address any identified issues or gaps. Risk Assessment and Management: Oversee risk assessments related to digital certificates, encryption, and PAM, develop strategic risk mitigation plans, and ensure continuous improvement of security measures. Incident Response and Troubleshooting: Oversee and provide strategic direction for the response to and resolution of access-related security incidents and service requests. Guide the troubleshooting and resolution of issues related to user access and directory services. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Prior job experience in cybersecurity management or a related field is required. 7+ years of IT career experience in a closely related field 5+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Security, Computer Science, or a related field; advanced degree preferred 7+ years of IT career experience in a closely related field Proven track record of developing and implementing successful cybersecurity programs Experience managing security audits and assessments Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001) Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Understanding of Privileged Access, Secret, and Vaulting tools and technologies. Understanding of Public Key Infrastructures, Digital Certificates, and Encryption management, and related secure lifecycle platforms. Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/15/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and processes. This includes the human and non-human identities that are leveraged by American users and systems. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Privileged Access Management: Oversee the tools and processes that control, monitor, and secures access to critical systems and sensitive data by users, accounts, and processes with elevated privileges. Secrets Management: Oversee the non-human identity vaulting and lifecycle management platforms. Public Key Infrastructure & Certificate Management: Responsible for management of the public and private PKIs while ensuring certificates are managed throughout their lifecycle. Encryption Services: Responsible for designing, implementing, operating, and governing cryptographic technologies while ensuring compliance, key management, scalability, and enterprise-wide consistency. Access Control & Governance: Develop, implement, oversee, and lead strategic access control policies and procedures to ensure privileged access to systems and data is least-privilege and properly managed. Strategic Planning and Governance: Lead the development and implementation of enterprise-wide strategies for digital certificates, encryption, and PAM, ensuring alignment with organizational goals and regulatory requirements. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Stakeholder Communication and Reporting: Communicate key risks, strategies, and statuses related to identity & access products to executive leadership and prepare detailed performance reports with strategic insights and KPIs. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations. Address any identified issues or gaps. Risk Assessment and Management: Oversee risk assessments related to digital certificates, encryption, and PAM, develop strategic risk mitigation plans, and ensure continuous improvement of security measures. Incident Response and Troubleshooting: Oversee and provide strategic direction for the response to and resolution of access-related security incidents and service requests. Guide the troubleshooting and resolution of issues related to user access and directory services. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Prior job experience in cybersecurity management or a related field is required. 7+ years of IT career experience in a closely related field 5+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Security, Computer Science, or a related field; advanced degree preferred 7+ years of IT career experience in a closely related field Proven track record of developing and implementing successful cybersecurity programs Experience managing security audits and assessments Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001) Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Understanding of Privileged Access, Secret, and Vaulting tools and technologies. Understanding of Public Key Infrastructures, Digital Certificates, and Encryption management, and related secure lifecycle platforms. Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. We handle relocation for anyone interested outside of the Hampton Roads, VA area Summary of Position (Job Purpose) We are looking for a skilled Mobile Application Developer to join our growing technology software development team. The ideal candidate will have a minimum of 3+ years of experience as a mobile application developer. In this role, you will design, architect, and build highly performing mobile applications across both iOS and Android platforms. You will collaborate closely with UI/UX designers and backend engineers to turn beautiful wireframes into smooth, responsive, and secure user experiences. This role is responsible for the development and code quality for the Family Dollar Mobile Application in collaboration with the Digital Product Manager for Mobile Applications. The Developer needs to be highly collaborative, well organized, with strong communication & problem-solving skills. The ideal candidate should also have Management experience to lead individual contributor(s), contractors & vendors as the role evolves over time to include additional digital responsibilities. Principal Duties and Responsibilities Cross-Platform Development: Build pixel-perfect, buttery-smooth user interfaces across iOS and Android apps using React Native. Native API Integration: Leverage native APIs and build custom bridges to connect JavaScript with native iOS (Swift) and Android (Kotlin) code when necessary. Performance Optimization: Diagnose bottlenecks and fix performance flaws to ensure applications match native-speed responsiveness. State Management: Implement clean architectures using modern state management libraries. API Consumption: Integrate backend RESTful or GraphQL APIs and handle complex asynchronous workflows. App Store Management: Oversee deployment pipelines and manage submissions to the Apple App Store and Google Play Console. Code Quality Assurance: Maintain clean, documented code and write automated testing suites to protect app stability. Code Review: Review and validate the code that is being developed by the support team. This is not to be considered a complete list of job duties, as they may be amended or added to as needed. Minimum Requirements/Qualifications Expert proficiency in JavaScript (ES6+) and TypeScript. Complete understanding of the React Native ecosystem, hooks, and component life cycles. Practical experience setting up complex routing patterns with React Navigation. Solid grasp of Redux Toolkit, Zustand, or Context API. Comfort working with platform tools like Android Studio, and Xcode. Proficiency with automated testing frameworks such as Browserstack. Experience with CI/CD tools tailored for mobile automation, such as GitLab Actions. Mastery of Git workflows and repository management. Experience with mobile monitoring and debugging tools such as Firebase Crashlytics or similar. Experience implementing push notifications and deep linking. Experience in integrating mobile applications with eCommerce, loyalty, authentication, and enterprise backend systems. Bachelor's degree in computer science, Mobile Development, or equivalent technical field. 3+ years of professional mobile app development experience. Prior background migrating existing web applications (React.js) into mobile environments. Familiarity with offline data storage strategies and local synchronization databases like SQLite or Realm. Strong oral and written communication skills. Strong leadership skills, with the ability to motivate, mentor and develop team members Knowledge of Oracle Commerce a plus "Projected Salary Range: $111,000 to $139,000" 20% Bonus opportunity + other incentives Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Development Family Dollar
11/15/2026
Full time
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. We handle relocation for anyone interested outside of the Hampton Roads, VA area Summary of Position (Job Purpose) We are looking for a skilled Mobile Application Developer to join our growing technology software development team. The ideal candidate will have a minimum of 3+ years of experience as a mobile application developer. In this role, you will design, architect, and build highly performing mobile applications across both iOS and Android platforms. You will collaborate closely with UI/UX designers and backend engineers to turn beautiful wireframes into smooth, responsive, and secure user experiences. This role is responsible for the development and code quality for the Family Dollar Mobile Application in collaboration with the Digital Product Manager for Mobile Applications. The Developer needs to be highly collaborative, well organized, with strong communication & problem-solving skills. The ideal candidate should also have Management experience to lead individual contributor(s), contractors & vendors as the role evolves over time to include additional digital responsibilities. Principal Duties and Responsibilities Cross-Platform Development: Build pixel-perfect, buttery-smooth user interfaces across iOS and Android apps using React Native. Native API Integration: Leverage native APIs and build custom bridges to connect JavaScript with native iOS (Swift) and Android (Kotlin) code when necessary. Performance Optimization: Diagnose bottlenecks and fix performance flaws to ensure applications match native-speed responsiveness. State Management: Implement clean architectures using modern state management libraries. API Consumption: Integrate backend RESTful or GraphQL APIs and handle complex asynchronous workflows. App Store Management: Oversee deployment pipelines and manage submissions to the Apple App Store and Google Play Console. Code Quality Assurance: Maintain clean, documented code and write automated testing suites to protect app stability. Code Review: Review and validate the code that is being developed by the support team. This is not to be considered a complete list of job duties, as they may be amended or added to as needed. Minimum Requirements/Qualifications Expert proficiency in JavaScript (ES6+) and TypeScript. Complete understanding of the React Native ecosystem, hooks, and component life cycles. Practical experience setting up complex routing patterns with React Navigation. Solid grasp of Redux Toolkit, Zustand, or Context API. Comfort working with platform tools like Android Studio, and Xcode. Proficiency with automated testing frameworks such as Browserstack. Experience with CI/CD tools tailored for mobile automation, such as GitLab Actions. Mastery of Git workflows and repository management. Experience with mobile monitoring and debugging tools such as Firebase Crashlytics or similar. Experience implementing push notifications and deep linking. Experience in integrating mobile applications with eCommerce, loyalty, authentication, and enterprise backend systems. Bachelor's degree in computer science, Mobile Development, or equivalent technical field. 3+ years of professional mobile app development experience. Prior background migrating existing web applications (React.js) into mobile environments. Familiarity with offline data storage strategies and local synchronization databases like SQLite or Realm. Strong oral and written communication skills. Strong leadership skills, with the ability to motivate, mentor and develop team members Knowledge of Oracle Commerce a plus "Projected Salary Range: $111,000 to $139,000" 20% Bonus opportunity + other incentives Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Development Family Dollar
Date Posted: 2026-09-14 Country: United States of America Location: US-CO-AURORA-S E Centretech Pkwy BLDG S75 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: TS/SCI Security Clearance Status: Active and existing security clearance required on day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We have an exciting opportunity for a Sr. Systems Engineer - RF Engineer supporting one of our premier programs at Raytheon, an RTX Business. The Apertures and RF Team is looking for an RF Engineer to be a member of a technical team supporting adaptable and multidisciplinary hardware systems. The team is responsible for analysis, trade studies, design, design reviews, testing, fielding and hardware refresh, integration, and operational support. In this role, you will participate in system analysis, trade studies, design, design reviews, testing, fielding, integration, and operational support throughout the product lifecycle, from initial concept definition through detailed design, development, qualification testing, fielding, and customer support. You will support engineering efforts as an individual contributor across a variety of technical activities involving RF communications links and systems, antenna system design, functionality, and operation. The work is on-site in Aurora, CO, and program support activities may require travel to CONUS and OCONUS locations, not expected to exceed 25%. What You Will Do • Support planning and execution of analysis, integration, verification, and troubleshooting test activities in laboratory and operational environments • Support program activities at CONUS and OCONUS locations • Support troubleshooting and failure data analysis, including root cause and corrective action processes and the use of laboratory and field test equipment • Complete and compile detailed performance evaluations using analysis tools such as MATLAB • Prepare and present results in technical reports and briefings to internal and external stakeholders • Support engineering activities related to the testing and troubleshooting of hardware • Support root-cause analysis and implementation of design changes • Support the maintenance of engineering specifications, including design specifications, analysis requirements documents, schematics, and assembly drawings • Support the maintenance of engineering databases • Participate in engineering tag-ups and meetings involving the Program, Systems Engineering, Chief Engineer, and customer • Resolve and coordinate system technical solutions with engineering teams • Participate in periodic team meetings, interface teleconferences, and working group meetings • Support associated tasks required to implement program process requirements • Support mockup hardware installation and repair activities • Support sustainment, depot returns, troubleshooting, and repair activities Qualifications You Must Have • Typically requires a Bachelor's Degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience • Experience supporting radio frequency (RF) communications links and systems, antenna systems, or electronic hardware systems • Experience using tools such as Microsoft Office, MATLAB, Ansys HFSS, Python, or similar tools for data analysis and automation • Experience troubleshooting technical issues involving electronic systems and using commercial test equipment such as oscilloscopes, spectrum analyzers, and signal generators • Active and transferable DoD TS/SCI U.S. government-issued security clearance is required prior to start date. Qualifications We Prefer • Experience with reflector system design and antenna feed design • Experience with solid-state amplifier performance parameters and high-power tube amplifier technology • Experience with computer networking and cybersecurity or INFOSEC practices • Experience with electrical schematics, interface control documentation, and communications protocols • Experience with instrumentation and collection of large data sets, including the application of scripting or automation to data collection and analysis What We Offer • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation • Relocation eligible Learn More & Apply Now! Please consider the following role type definition as you apply for this role: • Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. • This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the U.S. Department of State website here: • Location: Aurora, CO: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/15/2026
Full time
Date Posted: 2026-09-14 Country: United States of America Location: US-CO-AURORA-S E Centretech Pkwy BLDG S75 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: TS/SCI Security Clearance Status: Active and existing security clearance required on day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We have an exciting opportunity for a Sr. Systems Engineer - RF Engineer supporting one of our premier programs at Raytheon, an RTX Business. The Apertures and RF Team is looking for an RF Engineer to be a member of a technical team supporting adaptable and multidisciplinary hardware systems. The team is responsible for analysis, trade studies, design, design reviews, testing, fielding and hardware refresh, integration, and operational support. In this role, you will participate in system analysis, trade studies, design, design reviews, testing, fielding, integration, and operational support throughout the product lifecycle, from initial concept definition through detailed design, development, qualification testing, fielding, and customer support. You will support engineering efforts as an individual contributor across a variety of technical activities involving RF communications links and systems, antenna system design, functionality, and operation. The work is on-site in Aurora, CO, and program support activities may require travel to CONUS and OCONUS locations, not expected to exceed 25%. What You Will Do • Support planning and execution of analysis, integration, verification, and troubleshooting test activities in laboratory and operational environments • Support program activities at CONUS and OCONUS locations • Support troubleshooting and failure data analysis, including root cause and corrective action processes and the use of laboratory and field test equipment • Complete and compile detailed performance evaluations using analysis tools such as MATLAB • Prepare and present results in technical reports and briefings to internal and external stakeholders • Support engineering activities related to the testing and troubleshooting of hardware • Support root-cause analysis and implementation of design changes • Support the maintenance of engineering specifications, including design specifications, analysis requirements documents, schematics, and assembly drawings • Support the maintenance of engineering databases • Participate in engineering tag-ups and meetings involving the Program, Systems Engineering, Chief Engineer, and customer • Resolve and coordinate system technical solutions with engineering teams • Participate in periodic team meetings, interface teleconferences, and working group meetings • Support associated tasks required to implement program process requirements • Support mockup hardware installation and repair activities • Support sustainment, depot returns, troubleshooting, and repair activities Qualifications You Must Have • Typically requires a Bachelor's Degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience • Experience supporting radio frequency (RF) communications links and systems, antenna systems, or electronic hardware systems • Experience using tools such as Microsoft Office, MATLAB, Ansys HFSS, Python, or similar tools for data analysis and automation • Experience troubleshooting technical issues involving electronic systems and using commercial test equipment such as oscilloscopes, spectrum analyzers, and signal generators • Active and transferable DoD TS/SCI U.S. government-issued security clearance is required prior to start date. Qualifications We Prefer • Experience with reflector system design and antenna feed design • Experience with solid-state amplifier performance parameters and high-power tube amplifier technology • Experience with computer networking and cybersecurity or INFOSEC practices • Experience with electrical schematics, interface control documentation, and communications protocols • Experience with instrumentation and collection of large data sets, including the application of scripting or automation to data collection and analysis What We Offer • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation • Relocation eligible Learn More & Apply Now! Please consider the following role type definition as you apply for this role: • Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. • This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the U.S. Department of State website here: • Location: Aurora, CO: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the role: We are looking for a talented mid-level engineer to join the Search Backend team and help us push the boundaries of index distribution. You'll be at the heart of building and operating the distribution pipelines that deliver search indexes to thousands of Search nodes, serving as the critical backbone that keeps eBay's search engine fast, fresh, and reliable. This is a high-stakes, high-impact role where your work is the foundation of a superior Search experience for hundreds of millions of eBay users every day. Responsibilities: Design and build core components of eBay's search index distribution infrastructure including real-time streaming pipelines that move data with precision and speed across thousands of nodes. Architect highly scalable, fault-tolerant pipelines that power both real-time and batch index distribution at global scale. Build intelligent systems for auto-managing index distribution clusters - think self-healing infrastructure with proactive health monitoring, smart alerting, and automated remediation. Take full ownership of distributed pipeline components from initial design all the way to production, driving quality and reliability at every step. Write clean, well-documented code that is maintainable, extensible, and ready to scale and built for the long haul. Work closely with Search Backend, Infrastructure, and partner teams to ensure indexes are fresh, consistent, and delivered on time, every time. Dive deep into complex distributed system issues debugging and troubleshooting pipeline failures, index delivery anomalies, and performance bottlenecks across a large-scale, multi-pool infrastructure. Requirements: BS/BA or above in Computer Science or a related field 4 or more years of professional software engineering experience building production applications Demonstrated ability building backend distributed systems, fault tolerance, consistency, replication, and concurrency Deep understanding of data structures, algorithms, and the fundamentals of distributed systems Strong proficiency in Java, Scala, or similar languages Proven hands-on experience with streaming and data pipeline technologies - Kafka, Spark, Flink, or similar Experience with cluster coordination tools like Zookeeper Hands-on experience with container technologies such as Docker and Kubernetes for deploying and managing distributed services at scale Familiarity with search technologies such as Lucene, Solr, Elasticsearch, or proprietary search engines Additional Details The base pay range for this position is expected in the range below: $98,000 - $173,600 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice , Privacy Center and AI Hiring Guidelines .
11/15/2026
Full time
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the role: We are looking for a talented mid-level engineer to join the Search Backend team and help us push the boundaries of index distribution. You'll be at the heart of building and operating the distribution pipelines that deliver search indexes to thousands of Search nodes, serving as the critical backbone that keeps eBay's search engine fast, fresh, and reliable. This is a high-stakes, high-impact role where your work is the foundation of a superior Search experience for hundreds of millions of eBay users every day. Responsibilities: Design and build core components of eBay's search index distribution infrastructure including real-time streaming pipelines that move data with precision and speed across thousands of nodes. Architect highly scalable, fault-tolerant pipelines that power both real-time and batch index distribution at global scale. Build intelligent systems for auto-managing index distribution clusters - think self-healing infrastructure with proactive health monitoring, smart alerting, and automated remediation. Take full ownership of distributed pipeline components from initial design all the way to production, driving quality and reliability at every step. Write clean, well-documented code that is maintainable, extensible, and ready to scale and built for the long haul. Work closely with Search Backend, Infrastructure, and partner teams to ensure indexes are fresh, consistent, and delivered on time, every time. Dive deep into complex distributed system issues debugging and troubleshooting pipeline failures, index delivery anomalies, and performance bottlenecks across a large-scale, multi-pool infrastructure. Requirements: BS/BA or above in Computer Science or a related field 4 or more years of professional software engineering experience building production applications Demonstrated ability building backend distributed systems, fault tolerance, consistency, replication, and concurrency Deep understanding of data structures, algorithms, and the fundamentals of distributed systems Strong proficiency in Java, Scala, or similar languages Proven hands-on experience with streaming and data pipeline technologies - Kafka, Spark, Flink, or similar Experience with cluster coordination tools like Zookeeper Hands-on experience with container technologies such as Docker and Kubernetes for deploying and managing distributed services at scale Familiarity with search technologies such as Lucene, Solr, Elasticsearch, or proprietary search engines Additional Details The base pay range for this position is expected in the range below: $98,000 - $173,600 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice , Privacy Center and AI Hiring Guidelines .
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Kensho is S&P Global's hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. The DRIVE Team at Kensho is focused on designing and deploying production-grade machine learning systems that power our next-generation agentic search pipelines. We specialize in building robust retrieval systems, scalable embedding infrastructure, and tightly integrated LLM pipelines that leverage unstructured data sources. Our mission is to make complex unstructured data easily discoverable and actionable by building intelligent, retrieval-driven systems that enhance enterprise search, question answering, deep research, report generation, and knowledge discovery experiences across S&P Global platforms. We are seeking a mid-level Machine Learning Engineer to help develop and scale RAG systems across the company. This is a hands-on, full-lifecycle ML role with a strong emphasis on retrieval models, LLM orchestration, and system-level thinking. Kensho states that the anticipated base salary range for the position is 140k - 180k. In addition, this role is eligible for an annual incentive bonus and equity plans. At Kensho, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. What You'll Do: Design and implement end-to-end RAG pipelines that integrate proprietary chunking algorithms, embedding models, vector databases, and data retrieval agents Build and optimize retrieval systems over large-scale proprietary datasets using advanced embedding techniques Develop LLM-based solutions that orchestrate retrieval, generation, and ranking to deliver high-quality, context-aware responses Investigate and solve challenges in vector search, chunking and indexing strategies, unstructured data retrieval evaluation, and GraphRAG Work closely with Product and Design teams to build ML-based solutions that enhance user experiences and meet business objectives Collaborate closely with the ML Operations team to create automated solutions for managing the entire ML systems lifecycle, from initial technical design to seamless implementation Who You'll Need: Bachelor's degree or higher in Computer Science, Engineering, or a related field. 3+ years of significant, hands-on industry experience with machine learning, natural language processing (NLP), information retrieval systems and large-scale text processing, including designing, shipping, and maintaining production systems Strong programming skills in Python, with a working knowledge of data processing tools and ML frameworks such as PyTorch, Transformers, and HuggingFace Experience working with machine learning libraries/frameworks for Large Language Model (LLM) orchestration, such as Langchain, LLamaIndex, etc. Proven experience building ML pipelines for data processing, training, inference, maintenance, evaluation, versioning, and experimentation. Experience working with vector databases (e.g., PostgreSQL/PGVector, OpenSearch, Pinecone) and understanding of similarity search techniques and vector indexing algorithms Demonstrated effective coding, documentation, collaboration, and communication habits Strong problem-solving skills and a proactive approach to addressing challenges Ability to adapt to a fast-paced and dynamic work environment Technologies We Love: ML: PyTorch, Transformers, HuggingFace, LangChain Tools/Toolkits: Claude Code, Weights & Biases, OpenSearch, PostgreSQL/PGVector, LiteLLM Techniques : Agentic Search, Prompt Engineering, Information Retrieval, Data Embedding, AI agent evaluation Deployment: Airflow, Docker, Kubernetes, Jenkins, AWS, Github Action At Kensho, we pride ourselves on providing top-of-market benefits, including: Medical, Dental, and Vision insurance 100% company paid premiums Unlimited Paid Time Off 26 weeks of 100% paid Parental Leave (paternity and maternity) 401(k) plan with 6% employer matching Generous company matching on donations to non-profit charities Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences Plentiful snacks, drinks, and regularly catered lunches Dog-friendly office (CAM office) Bike sharing program memberships Compassion leave and elder care leave Mentoring and additional learning opportunities Opportunity to expand professional network and participate in conferences and events Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge, MA, with an additional office location in New York City. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
11/15/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Kensho is S&P Global's hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. The DRIVE Team at Kensho is focused on designing and deploying production-grade machine learning systems that power our next-generation agentic search pipelines. We specialize in building robust retrieval systems, scalable embedding infrastructure, and tightly integrated LLM pipelines that leverage unstructured data sources. Our mission is to make complex unstructured data easily discoverable and actionable by building intelligent, retrieval-driven systems that enhance enterprise search, question answering, deep research, report generation, and knowledge discovery experiences across S&P Global platforms. We are seeking a mid-level Machine Learning Engineer to help develop and scale RAG systems across the company. This is a hands-on, full-lifecycle ML role with a strong emphasis on retrieval models, LLM orchestration, and system-level thinking. Kensho states that the anticipated base salary range for the position is 140k - 180k. In addition, this role is eligible for an annual incentive bonus and equity plans. At Kensho, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. What You'll Do: Design and implement end-to-end RAG pipelines that integrate proprietary chunking algorithms, embedding models, vector databases, and data retrieval agents Build and optimize retrieval systems over large-scale proprietary datasets using advanced embedding techniques Develop LLM-based solutions that orchestrate retrieval, generation, and ranking to deliver high-quality, context-aware responses Investigate and solve challenges in vector search, chunking and indexing strategies, unstructured data retrieval evaluation, and GraphRAG Work closely with Product and Design teams to build ML-based solutions that enhance user experiences and meet business objectives Collaborate closely with the ML Operations team to create automated solutions for managing the entire ML systems lifecycle, from initial technical design to seamless implementation Who You'll Need: Bachelor's degree or higher in Computer Science, Engineering, or a related field. 3+ years of significant, hands-on industry experience with machine learning, natural language processing (NLP), information retrieval systems and large-scale text processing, including designing, shipping, and maintaining production systems Strong programming skills in Python, with a working knowledge of data processing tools and ML frameworks such as PyTorch, Transformers, and HuggingFace Experience working with machine learning libraries/frameworks for Large Language Model (LLM) orchestration, such as Langchain, LLamaIndex, etc. Proven experience building ML pipelines for data processing, training, inference, maintenance, evaluation, versioning, and experimentation. Experience working with vector databases (e.g., PostgreSQL/PGVector, OpenSearch, Pinecone) and understanding of similarity search techniques and vector indexing algorithms Demonstrated effective coding, documentation, collaboration, and communication habits Strong problem-solving skills and a proactive approach to addressing challenges Ability to adapt to a fast-paced and dynamic work environment Technologies We Love: ML: PyTorch, Transformers, HuggingFace, LangChain Tools/Toolkits: Claude Code, Weights & Biases, OpenSearch, PostgreSQL/PGVector, LiteLLM Techniques : Agentic Search, Prompt Engineering, Information Retrieval, Data Embedding, AI agent evaluation Deployment: Airflow, Docker, Kubernetes, Jenkins, AWS, Github Action At Kensho, we pride ourselves on providing top-of-market benefits, including: Medical, Dental, and Vision insurance 100% company paid premiums Unlimited Paid Time Off 26 weeks of 100% paid Parental Leave (paternity and maternity) 401(k) plan with 6% employer matching Generous company matching on donations to non-profit charities Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences Plentiful snacks, drinks, and regularly catered lunches Dog-friendly office (CAM office) Bike sharing program memberships Compassion leave and elder care leave Mentoring and additional learning opportunities Opportunity to expand professional network and participate in conferences and events Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge, MA, with an additional office location in New York City. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
The Drexel Way: We don't just sell lumber; we Supply. Happiness. Drexel is Team Member-owned and community-driven. With six retail hubs and three manufacturing plants across Wisconsin, we've been a Top Workplace every year since 2011. Why? Because we hire for heart and train for skill. When you join Team Blue, you aren't just a team member - you're an owner. This Mission: As an IT Intern, your primary objective is to be the go-to, tech-savvy problem solver who translates "nerd speak" into plain English for our team. You are responsible for system setup associated with onboarding and offboarding team members, answering everyday tech questions, optimizing Google Workspace, and supporting Google devices. As an approachable line of support for our team, you ensure our everyday technology works seamlessly so our team member-owners can focus on supplying happiness. About the Internship: Schedule & Hours: In-person internship running 40 hours per week, Monday through Friday. Timeline: Begins May 2026 and concludes August 2026. SHU Day & Kickoff Location: The first day of the internship, Supply Happiness University (SHU), takes place at Drexel Building Supply in Campbellsport (110 E Main St., Campbellsport, WI). (Note: Transportation for SHU day is not provided and must be arranged by the intern.) Summer Placement & Travel: Interns report to their designated hub with regional travel across Wisconsin for event coordination, jobsite tour leadership, and client activations. The Essentials: Is logical, highly resourceful, and organized with daily tasks. Loves working with Google / GSuite and knows the Google operating system inside and out. Excels at translating complex tech concepts into regular English for non-technical team members. Can multitask seamlessly, keep a clear priority list, and reliably get things done. Note: This position is not for someone who wants to sit in an IT closet running wires/installing switches, dislikes communicating with people, or prefers Apple/iPhone ecosystems. We already have network engineers-we need a communicative, everyday tech advocate. Defining the Role: Onboarding & Offboarding Setup: Manage and execute all system setup and access configuration required when team members join or leave Drexel. Asset Management: Visit Drexel locations to deliver, set up, and collect IT hardware, ensuring all inventory is accurately tracked and allocated in system records. Everyday Tech Support: Serve as the friendly, approachable go-to person for daily computer, phone, and technology questions across the team. Google Workspace & Cloud Solutions: Administer, organize, and optimize GSuite tools to keep team workflows efficient. Google Device Support: Provide support, setup, and troubleshooting for Google operating systems. What Success Looks Like: Performance is measured by your direct impact on team productivity, security awareness, and user satisfaction: Approachable Resolution: Resolving everyday tech questions quickly while maintaining clear, friendly, non-technical communication. Seamless Onboarding & Offboarding: Ensuring system access, accounts, and hardware setups/deactivations are executed smoothly and accurately for all team transitions. Proactive Asset Management: Transporting, configuring, and tracking hardware across locations while maintaining accurate inventory records. The Drexel Advantage The Wealth-Builder (Ownership): Gain hands-on exposure to a Team Member-owned ESOP culture where everyone wins together. Professional Growth: Hands-on ownership managing major sports partnerships, end-to-end event logistics, and brand campaigns alongside corporate leaders. Team Blue Culture: A fun, supportive work environment recognized as a Wisconsin Top Workplace every year since 2011! Clothing Discount: Drexel covers 50% of your apparel items ordered through the Drexel team clothing site. PM85 PI63dd03b8f6-
11/15/2026
Full time
The Drexel Way: We don't just sell lumber; we Supply. Happiness. Drexel is Team Member-owned and community-driven. With six retail hubs and three manufacturing plants across Wisconsin, we've been a Top Workplace every year since 2011. Why? Because we hire for heart and train for skill. When you join Team Blue, you aren't just a team member - you're an owner. This Mission: As an IT Intern, your primary objective is to be the go-to, tech-savvy problem solver who translates "nerd speak" into plain English for our team. You are responsible for system setup associated with onboarding and offboarding team members, answering everyday tech questions, optimizing Google Workspace, and supporting Google devices. As an approachable line of support for our team, you ensure our everyday technology works seamlessly so our team member-owners can focus on supplying happiness. About the Internship: Schedule & Hours: In-person internship running 40 hours per week, Monday through Friday. Timeline: Begins May 2026 and concludes August 2026. SHU Day & Kickoff Location: The first day of the internship, Supply Happiness University (SHU), takes place at Drexel Building Supply in Campbellsport (110 E Main St., Campbellsport, WI). (Note: Transportation for SHU day is not provided and must be arranged by the intern.) Summer Placement & Travel: Interns report to their designated hub with regional travel across Wisconsin for event coordination, jobsite tour leadership, and client activations. The Essentials: Is logical, highly resourceful, and organized with daily tasks. Loves working with Google / GSuite and knows the Google operating system inside and out. Excels at translating complex tech concepts into regular English for non-technical team members. Can multitask seamlessly, keep a clear priority list, and reliably get things done. Note: This position is not for someone who wants to sit in an IT closet running wires/installing switches, dislikes communicating with people, or prefers Apple/iPhone ecosystems. We already have network engineers-we need a communicative, everyday tech advocate. Defining the Role: Onboarding & Offboarding Setup: Manage and execute all system setup and access configuration required when team members join or leave Drexel. Asset Management: Visit Drexel locations to deliver, set up, and collect IT hardware, ensuring all inventory is accurately tracked and allocated in system records. Everyday Tech Support: Serve as the friendly, approachable go-to person for daily computer, phone, and technology questions across the team. Google Workspace & Cloud Solutions: Administer, organize, and optimize GSuite tools to keep team workflows efficient. Google Device Support: Provide support, setup, and troubleshooting for Google operating systems. What Success Looks Like: Performance is measured by your direct impact on team productivity, security awareness, and user satisfaction: Approachable Resolution: Resolving everyday tech questions quickly while maintaining clear, friendly, non-technical communication. Seamless Onboarding & Offboarding: Ensuring system access, accounts, and hardware setups/deactivations are executed smoothly and accurately for all team transitions. Proactive Asset Management: Transporting, configuring, and tracking hardware across locations while maintaining accurate inventory records. The Drexel Advantage The Wealth-Builder (Ownership): Gain hands-on exposure to a Team Member-owned ESOP culture where everyone wins together. Professional Growth: Hands-on ownership managing major sports partnerships, end-to-end event logistics, and brand campaigns alongside corporate leaders. Team Blue Culture: A fun, supportive work environment recognized as a Wisconsin Top Workplace every year since 2011! Clothing Discount: Drexel covers 50% of your apparel items ordered through the Drexel team clothing site. PM85 PI63dd03b8f6-
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Principal Information Security Engineer - Governance & Risk The Principal Information Security Engineer - IT Governance & Risk plays a key role in advancing Ferguson's enterprise cybersecurity risk and governance strategy. This highly visible position leads several critical security programs, including Third-Party Risk Assessment (TPRA), NIST Cybersecurity Framework (CSF) transformation, external security posture management, and cybersecurity risk oversight. As a senior cybersecurity subject matter expert, this role will drive the continued evolution of Ferguson's third-party risk program, modernizing assessment processes to improve efficiency, scalability, business customer engagement, and risk-based decision-making. The Principal Engineer will also lead efforts to mature Ferguson's adoption of the NIST CSF, establishing sustainable governance and measurement practices that align cybersecurity capabilities with enterprise risk and business priorities. The role also provides strategic oversight of Ferguson's external security posture and cyber exposure, including BitSight security ratings, continuous third-party monitoring, attack surface visibility, remediation tracking, and executive-level reporting. In addition, this position leads cybersecurity support for Ferguson's annual cyber insurance renewal, partnering with Risk Management, Legal, and executive leadership to demonstrate control effectiveness, assess readiness against underwriting requirements, and strengthen the organization's overall risk posture. Working across Information Security, Technology, Internal Audit, Procurement, Legal, Enterprise Risk Management, and business leadership, the Principal Engineer serves as a trusted advisor on complex cybersecurity risks and governance decisions. This is an opportunity to shape enterprise security programs, influence how cyber risk is measured and managed, and drive meaningful improvements in Ferguson's overall security maturity and resilience. Location: This role is approved to be fully remote and can be based anywhere in the United States. Duties & Responsibilities: Governance & Risk Lead enterprise cybersecurity risk assessments using the NIST Cybersecurity Framework (CSF). Assess and measure cybersecurity program maturity and find opportunities for improvement. Develop recommendations and remediation plans to address security control gaps and risk exposures. Partner with technology and business teams to improve governance and risk management. Support development and maintenance of security roadmaps, governance processes, and performance metrics. Coordinate independent security assessments, audits, and risk reviews. Third-Party Risk Management Lead security assessments of vendors, suppliers, and technology partners. Review security questionnaires, penetration test reports, SOC reports, and compliance documentation. Identify, assess, and communicate third-party security risks and remediation recommendations. Support contract reviews to ensure appropriate security requirements are incorporated. Security Awareness & Education Contribute and support Ferguson's Security Awareness Program. Metrics & Reporting Develop dashboards, scorecards, and executive reporting related to cybersecurity risk and program performance. Define and track Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and security maturity metrics. Leverage automation and reporting tools to improve efficiency and visibility across GRC programs. Leadership & Influence Serve as a trusted advisor and domain expert for cybersecurity governance and risk management. Develop risk reporting methodologies that translate technical risks into business impact. Partner with business leaders to prioritize remediation efforts based on risk exposure, likelihood, and potential business impact. Support development of cybersecurity and enterprise risk dashboards and executive reporting. Build strong relationships with business and technology customers. Communicate security risks, recommendations, and program performance to technical and non-technical audiences. Qualifications & Requirements: Bachelor's degree in Information Security, Cybersecurity, Information Systems, Computer Science, Business Administration, or related field. Equivalent combination of education and experience will be considered. 5+ years of experience in Information Security, IT Risk Management, Compliance, IT Audit, Cybersecurity Governance, or related disciplines. Experience conducting security risk assessments and evaluating security controls in on-premises and cloud environments. Experience developing security policies, standards, and governance processes. Experience supporting audits, compliance initiatives, and third-party risk management programs. Experience presenting findings and recommendations to leadership and business stakeholders. Preferred Certifications: CISSP, CISM, CRISC, CISA, or ISO 27001 Lead Auditor/Implementer Knowledge, Skills & Abilities Solid understanding of NIST CSF, ISO 27001, COBIT, COSO, and IT General Controls. Knowledge of cybersecurity risk management, security governance, third-party risk management, and compliance frameworks. Ability to assess and prioritize risk across applications, infrastructure, cloud services, and vendors. Strong analytical, problem-solving, and critical thinking skills. Excellent written, verbal, and presentation communication skills. Strong stakeholder management and influencing capabilities. Experience with Microsoft technologies, cloud platforms, and security reporting solutions. Ability to lead sophisticated initiatives and drive outcomes through collaboration and influence. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate's qualifications and prior experience. - $10,594.74 - $18,536.46 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
11/15/2026
Full time
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Principal Information Security Engineer - Governance & Risk The Principal Information Security Engineer - IT Governance & Risk plays a key role in advancing Ferguson's enterprise cybersecurity risk and governance strategy. This highly visible position leads several critical security programs, including Third-Party Risk Assessment (TPRA), NIST Cybersecurity Framework (CSF) transformation, external security posture management, and cybersecurity risk oversight. As a senior cybersecurity subject matter expert, this role will drive the continued evolution of Ferguson's third-party risk program, modernizing assessment processes to improve efficiency, scalability, business customer engagement, and risk-based decision-making. The Principal Engineer will also lead efforts to mature Ferguson's adoption of the NIST CSF, establishing sustainable governance and measurement practices that align cybersecurity capabilities with enterprise risk and business priorities. The role also provides strategic oversight of Ferguson's external security posture and cyber exposure, including BitSight security ratings, continuous third-party monitoring, attack surface visibility, remediation tracking, and executive-level reporting. In addition, this position leads cybersecurity support for Ferguson's annual cyber insurance renewal, partnering with Risk Management, Legal, and executive leadership to demonstrate control effectiveness, assess readiness against underwriting requirements, and strengthen the organization's overall risk posture. Working across Information Security, Technology, Internal Audit, Procurement, Legal, Enterprise Risk Management, and business leadership, the Principal Engineer serves as a trusted advisor on complex cybersecurity risks and governance decisions. This is an opportunity to shape enterprise security programs, influence how cyber risk is measured and managed, and drive meaningful improvements in Ferguson's overall security maturity and resilience. Location: This role is approved to be fully remote and can be based anywhere in the United States. Duties & Responsibilities: Governance & Risk Lead enterprise cybersecurity risk assessments using the NIST Cybersecurity Framework (CSF). Assess and measure cybersecurity program maturity and find opportunities for improvement. Develop recommendations and remediation plans to address security control gaps and risk exposures. Partner with technology and business teams to improve governance and risk management. Support development and maintenance of security roadmaps, governance processes, and performance metrics. Coordinate independent security assessments, audits, and risk reviews. Third-Party Risk Management Lead security assessments of vendors, suppliers, and technology partners. Review security questionnaires, penetration test reports, SOC reports, and compliance documentation. Identify, assess, and communicate third-party security risks and remediation recommendations. Support contract reviews to ensure appropriate security requirements are incorporated. Security Awareness & Education Contribute and support Ferguson's Security Awareness Program. Metrics & Reporting Develop dashboards, scorecards, and executive reporting related to cybersecurity risk and program performance. Define and track Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and security maturity metrics. Leverage automation and reporting tools to improve efficiency and visibility across GRC programs. Leadership & Influence Serve as a trusted advisor and domain expert for cybersecurity governance and risk management. Develop risk reporting methodologies that translate technical risks into business impact. Partner with business leaders to prioritize remediation efforts based on risk exposure, likelihood, and potential business impact. Support development of cybersecurity and enterprise risk dashboards and executive reporting. Build strong relationships with business and technology customers. Communicate security risks, recommendations, and program performance to technical and non-technical audiences. Qualifications & Requirements: Bachelor's degree in Information Security, Cybersecurity, Information Systems, Computer Science, Business Administration, or related field. Equivalent combination of education and experience will be considered. 5+ years of experience in Information Security, IT Risk Management, Compliance, IT Audit, Cybersecurity Governance, or related disciplines. Experience conducting security risk assessments and evaluating security controls in on-premises and cloud environments. Experience developing security policies, standards, and governance processes. Experience supporting audits, compliance initiatives, and third-party risk management programs. Experience presenting findings and recommendations to leadership and business stakeholders. Preferred Certifications: CISSP, CISM, CRISC, CISA, or ISO 27001 Lead Auditor/Implementer Knowledge, Skills & Abilities Solid understanding of NIST CSF, ISO 27001, COBIT, COSO, and IT General Controls. Knowledge of cybersecurity risk management, security governance, third-party risk management, and compliance frameworks. Ability to assess and prioritize risk across applications, infrastructure, cloud services, and vendors. Strong analytical, problem-solving, and critical thinking skills. Excellent written, verbal, and presentation communication skills. Strong stakeholder management and influencing capabilities. Experience with Microsoft technologies, cloud platforms, and security reporting solutions. Ability to lead sophisticated initiatives and drive outcomes through collaboration and influence. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate's qualifications and prior experience. - $10,594.74 - $18,536.46 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
11/15/2026
Full time
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
This job is with Capco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. ETRM Business Analyst - Power Trading Location: Houston, Texas Practice Area: Business Consulting Type: Permanent Enable smarter power trading decisions through expert ETRM analysis and consulting The Role As an ETRM Business Analyst within Capco's Business Consulting practice, you will support power trading clients by translating complex business requirements into effective technology solutions. You will work across stakeholders and delivery teams to support system implementations, process improvements, and transformation initiatives within energy trading environments. What You'll Do Facilitate client workshops, stakeholder interviews, and structured analysis to gather requirements Develop business requirements, functional specifications, and process documentation Analyze current and future state processes to identify gaps and improvement opportunities Support testing, training, and go-live activities to ensure successful implementation Produce high-quality consulting deliverables including reports, presentations, and proposals What We're Looking For Experience as a Business Analyst within ETRM and power trading environments Experience with OpenLink implementation, configuration, and extension Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Bachelor's degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Background in energy, utilities, or commodities trading Experience supporting testing cycles, training, and production rollout Familiarity with project delivery methodologies and lifecycle management Basic scripting or technical understanding to support system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Medical, Dental, Vision coverage 401(k) with employer match Maternity and paternity leave plus dependent care support Tuition reimbursement and wellness reimbursement HSA, FSA, commuter benefits, and employee discount programs Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day.
11/15/2026
Full time
This job is with Capco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. ETRM Business Analyst - Power Trading Location: Houston, Texas Practice Area: Business Consulting Type: Permanent Enable smarter power trading decisions through expert ETRM analysis and consulting The Role As an ETRM Business Analyst within Capco's Business Consulting practice, you will support power trading clients by translating complex business requirements into effective technology solutions. You will work across stakeholders and delivery teams to support system implementations, process improvements, and transformation initiatives within energy trading environments. What You'll Do Facilitate client workshops, stakeholder interviews, and structured analysis to gather requirements Develop business requirements, functional specifications, and process documentation Analyze current and future state processes to identify gaps and improvement opportunities Support testing, training, and go-live activities to ensure successful implementation Produce high-quality consulting deliverables including reports, presentations, and proposals What We're Looking For Experience as a Business Analyst within ETRM and power trading environments Experience with OpenLink implementation, configuration, and extension Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Bachelor's degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Background in energy, utilities, or commodities trading Experience supporting testing cycles, training, and production rollout Familiarity with project delivery methodologies and lifecycle management Basic scripting or technical understanding to support system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Medical, Dental, Vision coverage 401(k) with employer match Maternity and paternity leave plus dependent care support Tuition reimbursement and wellness reimbursement HSA, FSA, commuter benefits, and employee discount programs Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day.
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Tech Advisory and Delivery, Architecture, Enterprise Solutions and Packaged Software, Cybersecurity, and Technology Risk Management. Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech solutions. The ideal candidate is both passionate as a consultant and technologist, and can bring their expertise to help develop customized, innovative client solutions. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Cybersecurity Consultants at BCG Platinion: Technical experts. They are critical thinkers and have extensive cybersecurity expertise that drives innovative solutions. Innovators. They understand and leverage cutting-edge cybersecurity approaches and tactics to create customized solutions for clients. Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new cybersecurity process and toolsets. They embrace complex challenges and guide an organization to optimize their cybersecurity practices. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing security teams. You're Good At: Understanding the role technology plays in enabling businesses to execute their strategies and decomposing the cybersecurity implications of this relationship. Analyzing cybersecurity standards, regulatory requirements, and best practices and translating that into a meaningful set of recommendations tailored to a client's unique environment and circumstances. Communicating complex and technical concepts in a concise and business value-centric written form. Implementing cybersecurity transformation and culture change initiatives. Conducting cybersecurity assessments including gap analysis and roadmap development in multiple contexts, including organizations, product development, and cloud security. Developing cybersecurity strategies, policies, processes, and procedures to protect clients' internal infrastructure and their customers. Understanding data protection, data security, and privacy drivers that influence organizations today. Developing cybersecurity business strategies for technology product vendors that are integrated in the organizations overall business strategy and increase revenue and profits. Working with leadership teams, including facilitating board and senior management cybersecurity awareness workshops. Embedding product security and DevSecOps practices into the software development lifecycles, system designs, and IT architectures. Utilizing cyber risk quantification to reduce uncertainty around cyber risk and improve executive decision making. Creating and facilitating table-top exercises. Delivering operational resilience through incident response, business continuity, and disaster recovery planning. What You'll Bring 6+ years of practical experience in cybersecurity consulting or cybersecurity management (with teams of five persons or more) in a variety of sectors and contexts. BS in cybersecurity, information systems, mathematics, natural sciences, business management, or similar degree. Hands-on experience with, or extensive knowledge of some of the following: Developing cybersecurity strategies or policies. Quantifying and managing cybersecurity risk. Leading security assessments. Designing, transforming, implementing, and running cybersecurity programs. Developing security architectures. Integrating security into applications and systems. Implementing cloud security. Managing cybersecurity risk arising from third parties and the supply chain. Designing / implementing identity and access management. Developing and upskilling a cybersecurity workforce. Delivering cybersecurity culture change, awareness, and training. Performing continuous monitoring activities such as using SIEM tools, APT hunting, implementing UBA, etc. Designing / implementing vulnerability management, including conducting vulnerability assessments. Performing penetration testing, incident management, BCP, and/or DRP. Broad knowledge of cybersecurity technologies throughout organizational and acquisition lifecycle. Working knowledge of at least two different cybersecurity frameworks: NIST Cybersecurity Framework. C2M2 NIST SP 800-53 and companion publications. ISO/IEC 27000 family of standards, etc. Cloud Security Alliance CCM. Team-oriented attitude. Strong communication and presentation skills. Outstanding analytical and conceptual skills. Results-orientated mindset. Confidence and persuasiveness. GenAI tool fluency (e.g., demonstrated use of GenAI tools such as ChatGPT, Claude) and validation of responses. Business-fluent written and spoken English language skills. Willingness to travel around the globe to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects. Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications. A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. For U.S. Applicants: The base compensation for this role is $190,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children. $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs. Dental coverage, including up to $5,000 (USD) in orthodontia benefits. Vision insurance with coverage for both glasses and contact lenses annually. Reimbursement for gym memberships and other fitness activities. Fully vested retirement contributions made annually, whether you contribute or not. Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years. Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement. Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. To learn more about our employee benefits please check our Benefits page. Boston Consulting Group is an Equal Opportunity Employer . click apply for full job details
11/15/2026
Full time
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Tech Advisory and Delivery, Architecture, Enterprise Solutions and Packaged Software, Cybersecurity, and Technology Risk Management. Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech solutions. The ideal candidate is both passionate as a consultant and technologist, and can bring their expertise to help develop customized, innovative client solutions. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Cybersecurity Consultants at BCG Platinion: Technical experts. They are critical thinkers and have extensive cybersecurity expertise that drives innovative solutions. Innovators. They understand and leverage cutting-edge cybersecurity approaches and tactics to create customized solutions for clients. Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new cybersecurity process and toolsets. They embrace complex challenges and guide an organization to optimize their cybersecurity practices. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing security teams. You're Good At: Understanding the role technology plays in enabling businesses to execute their strategies and decomposing the cybersecurity implications of this relationship. Analyzing cybersecurity standards, regulatory requirements, and best practices and translating that into a meaningful set of recommendations tailored to a client's unique environment and circumstances. Communicating complex and technical concepts in a concise and business value-centric written form. Implementing cybersecurity transformation and culture change initiatives. Conducting cybersecurity assessments including gap analysis and roadmap development in multiple contexts, including organizations, product development, and cloud security. Developing cybersecurity strategies, policies, processes, and procedures to protect clients' internal infrastructure and their customers. Understanding data protection, data security, and privacy drivers that influence organizations today. Developing cybersecurity business strategies for technology product vendors that are integrated in the organizations overall business strategy and increase revenue and profits. Working with leadership teams, including facilitating board and senior management cybersecurity awareness workshops. Embedding product security and DevSecOps practices into the software development lifecycles, system designs, and IT architectures. Utilizing cyber risk quantification to reduce uncertainty around cyber risk and improve executive decision making. Creating and facilitating table-top exercises. Delivering operational resilience through incident response, business continuity, and disaster recovery planning. What You'll Bring 6+ years of practical experience in cybersecurity consulting or cybersecurity management (with teams of five persons or more) in a variety of sectors and contexts. BS in cybersecurity, information systems, mathematics, natural sciences, business management, or similar degree. Hands-on experience with, or extensive knowledge of some of the following: Developing cybersecurity strategies or policies. Quantifying and managing cybersecurity risk. Leading security assessments. Designing, transforming, implementing, and running cybersecurity programs. Developing security architectures. Integrating security into applications and systems. Implementing cloud security. Managing cybersecurity risk arising from third parties and the supply chain. Designing / implementing identity and access management. Developing and upskilling a cybersecurity workforce. Delivering cybersecurity culture change, awareness, and training. Performing continuous monitoring activities such as using SIEM tools, APT hunting, implementing UBA, etc. Designing / implementing vulnerability management, including conducting vulnerability assessments. Performing penetration testing, incident management, BCP, and/or DRP. Broad knowledge of cybersecurity technologies throughout organizational and acquisition lifecycle. Working knowledge of at least two different cybersecurity frameworks: NIST Cybersecurity Framework. C2M2 NIST SP 800-53 and companion publications. ISO/IEC 27000 family of standards, etc. Cloud Security Alliance CCM. Team-oriented attitude. Strong communication and presentation skills. Outstanding analytical and conceptual skills. Results-orientated mindset. Confidence and persuasiveness. GenAI tool fluency (e.g., demonstrated use of GenAI tools such as ChatGPT, Claude) and validation of responses. Business-fluent written and spoken English language skills. Willingness to travel around the globe to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects. Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications. A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. For U.S. Applicants: The base compensation for this role is $190,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children. $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs. Dental coverage, including up to $5,000 (USD) in orthodontia benefits. Vision insurance with coverage for both glasses and contact lenses annually. Reimbursement for gym memberships and other fitness activities. Fully vested retirement contributions made annually, whether you contribute or not. Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years. Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement. Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. To learn more about our employee benefits please check our Benefits page. Boston Consulting Group is an Equal Opportunity Employer . click apply for full job details
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. As a Senior Cloud Platform Engineer, you will help design and operate the AWS foundation and the developer experience this platform runs on, so that product teams can ship quickly and safely, and our clients can run their data in a secure, performant, and stable environment. This is amongst the first technical roles we are hiring for our Fort Lauderdale site. You will work closely with our team in Zurich. The first 3-6 months: Some of what you can expect early on: Learning our AWS environment and serverless platform setup in depth Working through open items from our Well-Architected Framework Review Contributing to the direction on observability tooling, together with the other Senior Platform Engineer, the SRE team, and our developers Taking on increasing responsibility as you build context, always in alignment with the Zurich team What you will do: Contribute to the design and operation of our multi-tenant AWS environment, including account structure, guardrails, and network and security baselines Build and maintain Infrastructure-as-Code modules and landing zones using Terraform or OpenTofu Collaborate on the design of our observability approach for a distributed serverless system Work with the team on FinOps practice: cost visibility, per-tenant attribution, and tuning of concurrency, memory, and cost per invocation Help build the guardrails, access patterns, and cost controls for product teams consuming Amazon Bedrock Support platform identity across Amazon Cognito and federation into client-managed identity providers such as Microsoft Entra ID for production workloads Share an on-call rotation with the other platform engineers, and help shape a coverage model that works across time zones Mentor colleagues and support a platform-as-a-product culture that gives teams autonomy without losing governance Our stack: Serverless-first on AWS: Lambda, DynamoDB, SQS, S3, and Bedrock. Terraform and OpenTofu for infrastructure, GitHub Actions for CI/CD. Product teams work in Rust, TypeScript, Python, Vue, and Angular. We do not run containers Qualifications 5+ years in platform engineering, cloud infrastructure, or DevOps, with substantial hands-on AWS experience Hands-on Infrastructure-as-Code experience with Terraform or OpenTofu, including multi-account and landing zone design A clear point of view on observability for distributed systems, and the reasoning behind it Solid automation and scripting ability. We are language-agnostic; Rust, TypeScript, or Python all work here Excellent collaboration and communication skills, with the ability to influence and enable product teams It would be a real bonus if you have: Experience with AWS serverless and event-driven architecture, including idempotency, retries, dead-letter queues, and failure handling. Strong AWS generalists who want to go deep here are welcome Experience building AI agents to monitor platform health FinOps or cloud cost optimization experience Experience with identity federation into client-managed identity providers such as Entra ID, and with multi-tenant identity models Experience building or scaling a B2B SaaS platform Familiarity with financial services requirements around security, compliance, and auditability Strong CI/CD and automation background, ideally with GitHub Actions Experience with Amazon Bedrock or comparable managed AI services AWS certification, particularly DevOps Engineer - Professional, Solutions Architect - Professional, or Security - Specialty Additional Information This role will require regular travel to Switzerland We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
11/15/2026
Full time
This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. As a Senior Cloud Platform Engineer, you will help design and operate the AWS foundation and the developer experience this platform runs on, so that product teams can ship quickly and safely, and our clients can run their data in a secure, performant, and stable environment. This is amongst the first technical roles we are hiring for our Fort Lauderdale site. You will work closely with our team in Zurich. The first 3-6 months: Some of what you can expect early on: Learning our AWS environment and serverless platform setup in depth Working through open items from our Well-Architected Framework Review Contributing to the direction on observability tooling, together with the other Senior Platform Engineer, the SRE team, and our developers Taking on increasing responsibility as you build context, always in alignment with the Zurich team What you will do: Contribute to the design and operation of our multi-tenant AWS environment, including account structure, guardrails, and network and security baselines Build and maintain Infrastructure-as-Code modules and landing zones using Terraform or OpenTofu Collaborate on the design of our observability approach for a distributed serverless system Work with the team on FinOps practice: cost visibility, per-tenant attribution, and tuning of concurrency, memory, and cost per invocation Help build the guardrails, access patterns, and cost controls for product teams consuming Amazon Bedrock Support platform identity across Amazon Cognito and federation into client-managed identity providers such as Microsoft Entra ID for production workloads Share an on-call rotation with the other platform engineers, and help shape a coverage model that works across time zones Mentor colleagues and support a platform-as-a-product culture that gives teams autonomy without losing governance Our stack: Serverless-first on AWS: Lambda, DynamoDB, SQS, S3, and Bedrock. Terraform and OpenTofu for infrastructure, GitHub Actions for CI/CD. Product teams work in Rust, TypeScript, Python, Vue, and Angular. We do not run containers Qualifications 5+ years in platform engineering, cloud infrastructure, or DevOps, with substantial hands-on AWS experience Hands-on Infrastructure-as-Code experience with Terraform or OpenTofu, including multi-account and landing zone design A clear point of view on observability for distributed systems, and the reasoning behind it Solid automation and scripting ability. We are language-agnostic; Rust, TypeScript, or Python all work here Excellent collaboration and communication skills, with the ability to influence and enable product teams It would be a real bonus if you have: Experience with AWS serverless and event-driven architecture, including idempotency, retries, dead-letter queues, and failure handling. Strong AWS generalists who want to go deep here are welcome Experience building AI agents to monitor platform health FinOps or cloud cost optimization experience Experience with identity federation into client-managed identity providers such as Entra ID, and with multi-tenant identity models Experience building or scaling a B2B SaaS platform Familiarity with financial services requirements around security, compliance, and auditability Strong CI/CD and automation background, ideally with GitHub Actions Experience with Amazon Bedrock or comparable managed AI services AWS certification, particularly DevOps Engineer - Professional, Solutions Architect - Professional, or Security - Specialty Additional Information This role will require regular travel to Switzerland We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
11/15/2026
Full time
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
Heritage Hotels & Resorts Corporate Office
Albuquerque, New Mexico
Description: About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We're proud to offer a workplace centered on the experience of our employees, encouraging growth and upward movement across our hotels, restaurants, and destinations. Team members enjoy special perks throughout the state, from hotel and spa discounts to savings at all Heritage restaurants, ensuring every member of the Heritage family feels connected, cared for and part or something extraordinary. Why This Role Matters We are seeking an in-person Technology Systems Engineer who will shape how technology powers the guest experience and daily operations across Heritage Companies. In a hospitality company built on culture, service, and human connection, technology should never be a barrier, it should be an accelerator. This role ensures our systems work seamlessly behind the scenes so our teams can focus on what matters most: delivering exceptional, memorable experiences. You will design, build, and maintain the technology that connects our hotels, restaurants, and corporate teams, directly impacting how we operate, how we scale, and how our guests experience our brand. From launching new properties to enhancing digital guest journeys, your work will influence every touchpoint of the Heritage experience. You will simplify complexity, solve high-impact problems, and bring thoughtful, scalable solutions to a dynamic and growing organization. This role matters because when our technology is intentional, efficient, and aligned, it allows our people to take care of our guests, and allow our guests to experience the very best of Heritage. What You'll Do: Own the full lifecycle of Heritage's technology systems, including development, deployment, maintenance, and optimization across internal and guest-facing platforms Build and manage applications, automations, and integrations that support business operations, data flow, and team efficiency Maintain and enhance internal systems including dashboards, workflows, identity/access management, and communication infrastructure Manage and optimize guest-facing technology including websites, digital experiences, and integrations with PMS, guest data platforms, and related systems Ensure all systems align with luxury hospitality standards in performance, usability, and design quality Leverage AI-driven development tools to accelerate delivery, improve workflows, and scale technical capabilities Produce clear, structured documentation including system architecture, implementation guides, and operational references Identify inefficiencies, simplify systems, and implement scalable solutions that improve performance and reduce manual effort Partner with leadership to execute technical priorities and contribute to long-term technology strategy Why You'll Love Working With Us Competitive pay and comprehensive benefits including a 25% match for 401k! Generous employee discounts across Heritage Hotels, restaurants, spa and retail! Free employee parking! Opportunity to contribute to large-scale initiatives and long-term innovation! Own meaningful work from end to end, with real impact across hotels, restaurants, and corporate operations! See your work come to life in real time - supporting both team members and guest experiences daily! Grow alongside the business with opportunities to expand your scope, deepen your expertise, and evolve your career! Work with leadership that values curiosity, innovation, and forward-thinking approaches to technology! Be part of a purpose-driven company that celebrates culture, community, and belonging! HC10 Requirements: Willing to work out of our corporate office in New Mexico with some travel around the state if directed by CIO Proven experience with AI-assisted development workflows and automation Strong foundation in HTML, CSS, and JavaScript Proficiency with Git, version control, and deployment processes Experience with APIs, system integrations, and databases Working knowledge of networking and DNS Strong technical writing and documentation skills Ability to navigate vendor systems and solve problems with limited documentation Highly autonomous with strong systems thinking and problem-solving abilities Experience with Cloudflare or similar infrastructure platforms Python or scripting experience Experience with enterprise systems (SSO, permissions, provisioning) Website development (CMS or static site generators) Familiarity with hospitality technology systems Experience with multi-site operations, networking, or monitoring tools Compensation details: 0 Yearly Salary PIa7b79546ce11-9132
11/15/2026
Full time
Description: About Heritage Companies At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We're proud to offer a workplace centered on the experience of our employees, encouraging growth and upward movement across our hotels, restaurants, and destinations. Team members enjoy special perks throughout the state, from hotel and spa discounts to savings at all Heritage restaurants, ensuring every member of the Heritage family feels connected, cared for and part or something extraordinary. Why This Role Matters We are seeking an in-person Technology Systems Engineer who will shape how technology powers the guest experience and daily operations across Heritage Companies. In a hospitality company built on culture, service, and human connection, technology should never be a barrier, it should be an accelerator. This role ensures our systems work seamlessly behind the scenes so our teams can focus on what matters most: delivering exceptional, memorable experiences. You will design, build, and maintain the technology that connects our hotels, restaurants, and corporate teams, directly impacting how we operate, how we scale, and how our guests experience our brand. From launching new properties to enhancing digital guest journeys, your work will influence every touchpoint of the Heritage experience. You will simplify complexity, solve high-impact problems, and bring thoughtful, scalable solutions to a dynamic and growing organization. This role matters because when our technology is intentional, efficient, and aligned, it allows our people to take care of our guests, and allow our guests to experience the very best of Heritage. What You'll Do: Own the full lifecycle of Heritage's technology systems, including development, deployment, maintenance, and optimization across internal and guest-facing platforms Build and manage applications, automations, and integrations that support business operations, data flow, and team efficiency Maintain and enhance internal systems including dashboards, workflows, identity/access management, and communication infrastructure Manage and optimize guest-facing technology including websites, digital experiences, and integrations with PMS, guest data platforms, and related systems Ensure all systems align with luxury hospitality standards in performance, usability, and design quality Leverage AI-driven development tools to accelerate delivery, improve workflows, and scale technical capabilities Produce clear, structured documentation including system architecture, implementation guides, and operational references Identify inefficiencies, simplify systems, and implement scalable solutions that improve performance and reduce manual effort Partner with leadership to execute technical priorities and contribute to long-term technology strategy Why You'll Love Working With Us Competitive pay and comprehensive benefits including a 25% match for 401k! Generous employee discounts across Heritage Hotels, restaurants, spa and retail! Free employee parking! Opportunity to contribute to large-scale initiatives and long-term innovation! Own meaningful work from end to end, with real impact across hotels, restaurants, and corporate operations! See your work come to life in real time - supporting both team members and guest experiences daily! Grow alongside the business with opportunities to expand your scope, deepen your expertise, and evolve your career! Work with leadership that values curiosity, innovation, and forward-thinking approaches to technology! Be part of a purpose-driven company that celebrates culture, community, and belonging! HC10 Requirements: Willing to work out of our corporate office in New Mexico with some travel around the state if directed by CIO Proven experience with AI-assisted development workflows and automation Strong foundation in HTML, CSS, and JavaScript Proficiency with Git, version control, and deployment processes Experience with APIs, system integrations, and databases Working knowledge of networking and DNS Strong technical writing and documentation skills Ability to navigate vendor systems and solve problems with limited documentation Highly autonomous with strong systems thinking and problem-solving abilities Experience with Cloudflare or similar infrastructure platforms Python or scripting experience Experience with enterprise systems (SSO, permissions, provisioning) Website development (CMS or static site generators) Familiarity with hospitality technology systems Experience with multi-site operations, networking, or monitoring tools Compensation details: 0 Yearly Salary PIa7b79546ce11-9132
This job is with Morningstar, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Credit Technology, Senior Software Engineer - Chicago The Team Morningstar DBRS is a Nationally Recognized Statistical Ratings Organization (NRSRO) that has earned a reputation for innovation and excellence in the financial market. This group aims to increase market transparency and provides the highest quality ratings through securities research, monitoring services, data, and technology solutions. We are seeking a highly motivated individual to join our Credit Technology group as a Senior Software Engineer in Chicago. Technology drives our business. Our team is made up of talented software engineers, infrastructure engineers, leaders and UX professionals. We care about technology as a craft and a differentiator. The Role We are seeking a Senior JavaScript Software Engineer with full-stack experience. The position includes the development of new systems and maintenance and improvement of existing applications. Candidates should have solid software engineering experience in building commercial-grade Web-based applications. You will work with other engineers to develop APIs and modernize the platform to build leading product experiences. A successful candidate will be able to play an active role in managing the prioritization of work in order to meet project goals. This position is based in our Chicago office. Responsibilities Develop backend API's using node.js framework. Develop single page app and responsive UI using client-side frameworks such as Angular.js or vue.js. Create cascading style sheets (CSS) that are consistent across all browsers and platforms. Use an Agile approach to iteratively maintain and develop new functionality. Stay up-to-date on emerging technologies. Promote usability best practices. Requirements A bachelor's degree in computer science, mathematics, or other related fields. 5-7 years of development experience with HTML5, JavaScript and CSS3. 3-5 years of experience with SPA client-side frameworks such as Angular.js or Vue.js. 3-5 years experience with server-side technologies such as Node.JS, or Java. Proven knowledge of enterprise software concerns such as security, scalability, transaction management, and concurrency. Familiarity with design patterns like MVC and MVVM required. Experience working in Scrum-based methodologies is a plus. Experience working with SASS, and build process management tools like Grunt or Gulp. Highly motivated individual with the potential and desire to learn new technologies and take on an increasing level of responsibility within the technology team. The ability to work independently communicates effectively and produces superior results. Experience within the financial services industry is desirable. If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentially to our Compliance team. These investments will be reviewed to ensure they meet Code of Ethics requirements. If any conflicts of interest are identified, then you will be required to liquidate those holdings immediately. In addition, dependent on your department and location of work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will be required to move your holdings to an approved broker. Compensation and Benefits At Morningstar we believe people are at their best when they are at their healthiest. That's why we champion your wellness through a wide range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide: Financial Health 100% 401k match up to 6% of salary Stock Ownership Potential Company provided life insurance - 1x salary + commission Physical Health Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages Additional medical Wellness Incentives - up to $300-$600 annual Company-provided long- and short-term disability insurance Emotional Health Trust-Based Time Off 6-week Paid Sabbatical Program 6-Week Paid Family Caregiving Leave Competitive 8-24 Week Paid Parental Leave Adoption Assistance Leadership Coaching & Formal Mentorship Opportunities Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses Tuition Reimbursement Social Health Charitable Matching Gifts program Dollars for Doers volunteer program Paid volunteering days 15+ Employee Resource & Affinity Groups Total Cash Compensation Range $117 350.00 Inclusive of annual base salary and target incentive Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues. R06_DBRSInc DBRS, Inc. - US Legal Entity
11/15/2026
Full time
This job is with Morningstar, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Credit Technology, Senior Software Engineer - Chicago The Team Morningstar DBRS is a Nationally Recognized Statistical Ratings Organization (NRSRO) that has earned a reputation for innovation and excellence in the financial market. This group aims to increase market transparency and provides the highest quality ratings through securities research, monitoring services, data, and technology solutions. We are seeking a highly motivated individual to join our Credit Technology group as a Senior Software Engineer in Chicago. Technology drives our business. Our team is made up of talented software engineers, infrastructure engineers, leaders and UX professionals. We care about technology as a craft and a differentiator. The Role We are seeking a Senior JavaScript Software Engineer with full-stack experience. The position includes the development of new systems and maintenance and improvement of existing applications. Candidates should have solid software engineering experience in building commercial-grade Web-based applications. You will work with other engineers to develop APIs and modernize the platform to build leading product experiences. A successful candidate will be able to play an active role in managing the prioritization of work in order to meet project goals. This position is based in our Chicago office. Responsibilities Develop backend API's using node.js framework. Develop single page app and responsive UI using client-side frameworks such as Angular.js or vue.js. Create cascading style sheets (CSS) that are consistent across all browsers and platforms. Use an Agile approach to iteratively maintain and develop new functionality. Stay up-to-date on emerging technologies. Promote usability best practices. Requirements A bachelor's degree in computer science, mathematics, or other related fields. 5-7 years of development experience with HTML5, JavaScript and CSS3. 3-5 years of experience with SPA client-side frameworks such as Angular.js or Vue.js. 3-5 years experience with server-side technologies such as Node.JS, or Java. Proven knowledge of enterprise software concerns such as security, scalability, transaction management, and concurrency. Familiarity with design patterns like MVC and MVVM required. Experience working in Scrum-based methodologies is a plus. Experience working with SASS, and build process management tools like Grunt or Gulp. Highly motivated individual with the potential and desire to learn new technologies and take on an increasing level of responsibility within the technology team. The ability to work independently communicates effectively and produces superior results. Experience within the financial services industry is desirable. If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentially to our Compliance team. These investments will be reviewed to ensure they meet Code of Ethics requirements. If any conflicts of interest are identified, then you will be required to liquidate those holdings immediately. In addition, dependent on your department and location of work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will be required to move your holdings to an approved broker. Compensation and Benefits At Morningstar we believe people are at their best when they are at their healthiest. That's why we champion your wellness through a wide range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide: Financial Health 100% 401k match up to 6% of salary Stock Ownership Potential Company provided life insurance - 1x salary + commission Physical Health Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages Additional medical Wellness Incentives - up to $300-$600 annual Company-provided long- and short-term disability insurance Emotional Health Trust-Based Time Off 6-week Paid Sabbatical Program 6-Week Paid Family Caregiving Leave Competitive 8-24 Week Paid Parental Leave Adoption Assistance Leadership Coaching & Formal Mentorship Opportunities Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses Tuition Reimbursement Social Health Charitable Matching Gifts program Dollars for Doers volunteer program Paid volunteering days 15+ Employee Resource & Affinity Groups Total Cash Compensation Range $117 350.00 Inclusive of annual base salary and target incentive Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues. R06_DBRSInc DBRS, Inc. - US Legal Entity
This job is with Xceptor, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. ABOUT XCEPTOR Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our mission - we empower business users within financial institutions to build automated processes that deliver trusted data. Our values sit at the heart of our business, driving who we are and how we work. At Xceptor, we are: Client Centric; we prioritise our Clients' experience and needs. One Team; we actively support one another to achieve our goals. Impactful; we focus, we innovate, we make every minute matter. Salary Range $105,000 - $115,000 This role is based from our New York office. We operate a hybrid environment where you will be required to be in the office 2 days per week. Your Role: The Xceptor Delivery Team is responsible for implementing Xceptor projects from short deliverables and consultancy opportunities to longer-term strategic change/transformation projects, across the financial services industry. The team provides expertise in how Xceptor can be configured and deployed to solve our clients' business problems. Usually involved from project inception through to go-live, we help clients analyse, configure, test, deploy and expand their Xceptor platform. Our client-facing Implementation Consultants are responsible for assisting clients from project inception to 'go live,' and for ensuring that key relationships with our clients are developed and maintained. They gather customer requirements by liaising with business teams to produce the right specifications, before configuring our product to meet the needs of our clients and managing the full development cycle and subsequent implementation. You will be integral to delivering the projects that you are working on. Our environment is highly collaborative; therefore, you will find yourself being asked to help design solutions as often as you will ask for help yourself. While this is a technical role, detailed analysis and communication skills are critical to understanding the business requirements and taking a lead role in delivering the solution. A typical day would involve a variety of activities, involving the whole lifecycle of a project. The role will suit someone who enjoys working with both business and technical teams, in a fast, dynamic environment, and who is naturally relationship driven and passionate about meeting our client's needs. What You'll Be Doing: Gathering requirements: Understanding the client's needs and requirements to ensure the solution being implemented meets those needs. Technical design, build and testing: Working closely with the client to design, configure and build the solution. Release management: Providing demos to clients and delivering and supporting release packages. Troubleshooting: Resolving technical issues and answering questions that arise during the implementation process. Communicating with stakeholders: Communicating regularly with stakeholders, including clients, project managers, and technical teams, to provide updates on the progress of the project and address any concerns. Who we're looking for: Candidates will be able to demonstrate: University degree (or equivalent): Any BSc degree, Computer Science, Chemistry, Physics, Economics or Engineering. Programming language experience with a preference for Object Orientated languages such as C#, C++, Java, Python. Relational Database experience such as SQL or Oracle. Strong XML skills. Preferably some software development experience such as .NET or Java. Elements of the software are designed to allow users to transfer Excel skills; so, a good knowledge of Excel or Access would be beneficial. Familiarity with various software deployment models, including on-premises, SaaS, and hybrid environments, to guide client configurations. 4+ years of work experience in a similar, customer-facing role gained with a software solutions organization. Diversity & Inclusion at Xceptor We believe great ideas come from everywhere - and that the best teams are made up of people with different backgrounds, experiences, and perspectives. At Xceptor, we're committed to building a workplace where everyone feels welcome, valued, and empowered to be themselves. We know that not everyone ticks every single box in a job description - and that's okay. If you're excited about this role and think you could make a difference, we'd love to hear from you. Your unique skills and experiences might be just what we need, even if you don't meet every requirement. We celebrate diversity and are dedicated to creating an inclusive environment for all employees - regardless of race, gender identity, sexual orientation, age, disability, religion, or background. Hybrid at Xceptor We love the buzz of the office and the flexibility of home-so at Xceptor, you get the best of both. Our people spend 2-3 days per week in the office collaborating, brainstorming, and connecting in person. The rest is up to you. It's all about great teamwork, balanced with the freedom to work your way. Please note: Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods.
11/15/2026
Full time
This job is with Xceptor, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. ABOUT XCEPTOR Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our mission - we empower business users within financial institutions to build automated processes that deliver trusted data. Our values sit at the heart of our business, driving who we are and how we work. At Xceptor, we are: Client Centric; we prioritise our Clients' experience and needs. One Team; we actively support one another to achieve our goals. Impactful; we focus, we innovate, we make every minute matter. Salary Range $105,000 - $115,000 This role is based from our New York office. We operate a hybrid environment where you will be required to be in the office 2 days per week. Your Role: The Xceptor Delivery Team is responsible for implementing Xceptor projects from short deliverables and consultancy opportunities to longer-term strategic change/transformation projects, across the financial services industry. The team provides expertise in how Xceptor can be configured and deployed to solve our clients' business problems. Usually involved from project inception through to go-live, we help clients analyse, configure, test, deploy and expand their Xceptor platform. Our client-facing Implementation Consultants are responsible for assisting clients from project inception to 'go live,' and for ensuring that key relationships with our clients are developed and maintained. They gather customer requirements by liaising with business teams to produce the right specifications, before configuring our product to meet the needs of our clients and managing the full development cycle and subsequent implementation. You will be integral to delivering the projects that you are working on. Our environment is highly collaborative; therefore, you will find yourself being asked to help design solutions as often as you will ask for help yourself. While this is a technical role, detailed analysis and communication skills are critical to understanding the business requirements and taking a lead role in delivering the solution. A typical day would involve a variety of activities, involving the whole lifecycle of a project. The role will suit someone who enjoys working with both business and technical teams, in a fast, dynamic environment, and who is naturally relationship driven and passionate about meeting our client's needs. What You'll Be Doing: Gathering requirements: Understanding the client's needs and requirements to ensure the solution being implemented meets those needs. Technical design, build and testing: Working closely with the client to design, configure and build the solution. Release management: Providing demos to clients and delivering and supporting release packages. Troubleshooting: Resolving technical issues and answering questions that arise during the implementation process. Communicating with stakeholders: Communicating regularly with stakeholders, including clients, project managers, and technical teams, to provide updates on the progress of the project and address any concerns. Who we're looking for: Candidates will be able to demonstrate: University degree (or equivalent): Any BSc degree, Computer Science, Chemistry, Physics, Economics or Engineering. Programming language experience with a preference for Object Orientated languages such as C#, C++, Java, Python. Relational Database experience such as SQL or Oracle. Strong XML skills. Preferably some software development experience such as .NET or Java. Elements of the software are designed to allow users to transfer Excel skills; so, a good knowledge of Excel or Access would be beneficial. Familiarity with various software deployment models, including on-premises, SaaS, and hybrid environments, to guide client configurations. 4+ years of work experience in a similar, customer-facing role gained with a software solutions organization. Diversity & Inclusion at Xceptor We believe great ideas come from everywhere - and that the best teams are made up of people with different backgrounds, experiences, and perspectives. At Xceptor, we're committed to building a workplace where everyone feels welcome, valued, and empowered to be themselves. We know that not everyone ticks every single box in a job description - and that's okay. If you're excited about this role and think you could make a difference, we'd love to hear from you. Your unique skills and experiences might be just what we need, even if you don't meet every requirement. We celebrate diversity and are dedicated to creating an inclusive environment for all employees - regardless of race, gender identity, sexual orientation, age, disability, religion, or background. Hybrid at Xceptor We love the buzz of the office and the flexibility of home-so at Xceptor, you get the best of both. Our people spend 2-3 days per week in the office collaborating, brainstorming, and connecting in person. The rest is up to you. It's all about great teamwork, balanced with the freedom to work your way. Please note: Xceptor works with clients in financial services and our offers of employment are subject to the satisfactory completion of background checks, which includes criminal record checks, and credit reference checks. If you have any employment gaps exceeding three months within the last six years, we will request additional information and evidence to clarify those periods.
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
11/15/2026
Full time
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
11/15/2026
Full time
The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry's work perks: Health / Vision / Dental Insurance Paid Time Off 401K + match Store Discount Hybrid work schedule, 2 days remote and 3 days in office Essential Functions: Understand core business process capabilities, functions, services, and applications. Provide technical support to end users regarding the resolution of software, hardware, and integration point issues. Analyzes system issues and determines a resolution path that fits within service level agreements. Effectively troubleshoots, replicates, and develops technical workarounds or code for issues. Builds Knowledge Base articles that support and facilitate issue resolution. Assists in the design, requirements documentation, analysis, and testing of new and enhanced systems during project development, pilot, and rollout. Provide timely status and consistent progress on assigned initiatives and projects. Ensure support tickets are resolved within the appropriate SLA's, even if they are outside of typical office hours (Monday through Friday, 8am to 5 pm) Resolve obstacles that cause tickets to not being resolved within SLA's. Maintains issue status/resolution information in ticketing database, and provides monthly summary reporting on systemic issues, recommendations, and bottlenecks. Perform root cause analysis as a basic part of supporting the end user computer environment. On call support rotation as assigned Builds strong relationships with stakeholders, subject matter experts, vendors, and team members. Continually seeks opportunities to increase customer satisfaction. Fosters skill development through participation in training, mentoring, and certification programs. Qualifications: Bachelor's degree in computer science, or Information Technology preferred. 2+ years of relevant work experience preferred in IT and/or retail. Excellent analytical, problem solving and organizational skill with the ability to multitask to balance immediate and long/term priorities with highly effective oral and written communication. Possesses excellent interpersonal skills and strong customer focus. Responds promptly and professionally. Our ideal candidate possesses these competencies: Thought Leadership: analyzes issues and solves problems, exhibits critical thinking, improves processes, establishes plans. Results Leadership: executes effectively, achieves, results. People Leadership: communicates effectively, embraces security first mindset. Personal Leadership: develops skills. Work Environment This position operates in a professional office environment. Most work is performed in a temperature-controlled office environment. Travel Travel is primarily local during the business day, although some out-of-area travel may be expected. Must be able to perform duties with or without reasonable accommodation Americans with Disabilities Act (ADA) Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO) In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law. Privacy We respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Product Management (IT Boundary Applications and Analytics) Are you a product leader who enjoys connecting business needs with technology solutions and developing high-performing teams? Join our IT Boundary Applications and Analytics team to lead a team of Product Owners responsible for shaping product strategy, modernizing applications, and delivering scalable technology solutions that support the evolving needs of the business. You'll partner across business and technology teams to set priorities, strengthen product and delivery practices, and help drive meaningful transformation across the organization. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Manage delivery of the IT and product strategy and roadmap, providing vision and guidance aligned with business goals and priorities. Lead, coach, and develop Product Owners; establish clear expectations, strengthen prioritization and stakeholder-management capabilities, and foster accountability and continuous learning. Partner with business, Product, Architecture, Engineering, UX, Infrastructure, Security, and other IT teams to align objectives, prioritize initiatives, define timelines, and resolve dependencies. Guide the development and standardization of product and IT processes, policies, delivery practices, operational-readiness expectations, and performance metrics. Optimize the design, development, operation, reliability, and support of IT systems and platform capabilities while balancing speed, quality, risk, and technical debt. Drive modernization of legacy applications and delivery of scalable, secure, and maintainable solutions using appropriate modern architectural patterns. Review solution approaches, support sound technical and product decisions, mitigate delivery risks, and remove organizational impediments or escalate issues as needed. Improve delivery predictability, product quality, platform performance, operational excellence, and customer and business outcomes. Organize the preparation of technical and product reports, metrics, roadmaps, and status updates for management and key stakeholders. Lead teams through technology and organizational change while promoting collaboration, innovation, clear communication, and continuous improvement. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 3+ years of product management, product ownership, technology delivery, or related experience, including 2+ years of people or team leadership experience. Bachelor degree in Computer Science, Engineering, Information Technology, Business, or a related field, or equivalent relevant experience. Experience leading Product Owners or cross-functional technology teams and translating business priorities into product strategy, roadmaps, requirements, and delivery plans. Experience with application modernization, digital transformation, enterprise platforms, or complex technology initiatives. Working knowledge of modern application architectures, APIs, microservices, integrations, cloud-native services, scalability, resiliency, security, and operational support. Experience in Agile product delivery and the ability to evaluate trade-offs among business value, delivery risk, technical debt, and long-term sustainability. Strong leadership, coaching, communication, stakeholder management, problem-solving, and cross-functional collaboration skills. Desired Prior hands-on experience in software development, architecture, engineering, or technical product delivery. Experience leading teams through organizational change, platform modernization, or large-scale transformation. Experience establishing product-delivery metrics, demand-intake practices, operational-readiness standards, or portfolio reporting. Relevant product management, Agile, cloud, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
11/15/2026
Full time
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Product Management (IT Boundary Applications and Analytics) Are you a product leader who enjoys connecting business needs with technology solutions and developing high-performing teams? Join our IT Boundary Applications and Analytics team to lead a team of Product Owners responsible for shaping product strategy, modernizing applications, and delivering scalable technology solutions that support the evolving needs of the business. You'll partner across business and technology teams to set priorities, strengthen product and delivery practices, and help drive meaningful transformation across the organization. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Manage delivery of the IT and product strategy and roadmap, providing vision and guidance aligned with business goals and priorities. Lead, coach, and develop Product Owners; establish clear expectations, strengthen prioritization and stakeholder-management capabilities, and foster accountability and continuous learning. Partner with business, Product, Architecture, Engineering, UX, Infrastructure, Security, and other IT teams to align objectives, prioritize initiatives, define timelines, and resolve dependencies. Guide the development and standardization of product and IT processes, policies, delivery practices, operational-readiness expectations, and performance metrics. Optimize the design, development, operation, reliability, and support of IT systems and platform capabilities while balancing speed, quality, risk, and technical debt. Drive modernization of legacy applications and delivery of scalable, secure, and maintainable solutions using appropriate modern architectural patterns. Review solution approaches, support sound technical and product decisions, mitigate delivery risks, and remove organizational impediments or escalate issues as needed. Improve delivery predictability, product quality, platform performance, operational excellence, and customer and business outcomes. Organize the preparation of technical and product reports, metrics, roadmaps, and status updates for management and key stakeholders. Lead teams through technology and organizational change while promoting collaboration, innovation, clear communication, and continuous improvement. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 3+ years of product management, product ownership, technology delivery, or related experience, including 2+ years of people or team leadership experience. Bachelor degree in Computer Science, Engineering, Information Technology, Business, or a related field, or equivalent relevant experience. Experience leading Product Owners or cross-functional technology teams and translating business priorities into product strategy, roadmaps, requirements, and delivery plans. Experience with application modernization, digital transformation, enterprise platforms, or complex technology initiatives. Working knowledge of modern application architectures, APIs, microservices, integrations, cloud-native services, scalability, resiliency, security, and operational support. Experience in Agile product delivery and the ability to evaluate trade-offs among business value, delivery risk, technical debt, and long-term sustainability. Strong leadership, coaching, communication, stakeholder management, problem-solving, and cross-functional collaboration skills. Desired Prior hands-on experience in software development, architecture, engineering, or technical product delivery. Experience leading teams through organizational change, platform modernization, or large-scale transformation. Experience establishing product-delivery metrics, demand-intake practices, operational-readiness standards, or portfolio reporting. Relevant product management, Agile, cloud, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 3LS Technical Engineer - Video Conferencing Description - Overview In this position, you will be the primary interface for managing and driving customer issues to resolution. ECS (Engineering Customer Support) is the highest level of technical expertise before engagement with the Development teams. You will be working with Poly's Video Conferencing Endpoint line of Products such as the G7500, X30/X50, and Poly cameras. Knowledge in troubleshooting these products is a big plus! The candidate will need to excel in Troubleshooting skills for both Network and product System Log analysis. Responsibilities The ECS role involves supporting Poly Global Support for day-to-day customer issues. You will also be responsible for assisting Product Management in planning of software fixes and features that affect the Poly customer base. In addition, in this role you will be the advocate for the customer for issues from the field and the logistics for delivering software fixes that surround those issues. Day to day work will include taking on our most challenging customer issues and working to analyze, reproduce, and ultimately driving them to resolution with the Product Management or Development teams. A successful candidate must have excellent written and oral English language communications skills. Candidate must be a self-starter, highly motivated and take great pride in their work. QUALIFICATIONS Excellent troubleshooting skills and methodical approach to troubleshooting Expert level experience with Poly Video products, and MTRoA products Ability to read and analyze network packet captures Skills in basic network administration Knowledge of advanced network configurations Knowledge of Teams transport protocols Experience in administering Microsoft products and technologies such as Azure AD, Intune, Teams, and product licensing Experience with Android and Linux based operating systems Knowledge of Zoom transport protocols Knowledge of USB protocols and troubleshooting Experience using and basic configuration of Active Directory A working knowledge of various testing tools used for Video, HDMI, Network capture, USB, etc Knowledge of HTTP, HTTPS, DNS, TCP, RTP Excellent technical writing skills to help author and maintain support documentation (administrator guides, field notes, etc.) Basic Teams administration skills a plus Knowledge of SIP RFCs a plus Knowledge of SIP Call flow a plus Experience and Education 6 years VOIP experience at a T3 level or higher w/ 4 year technical degree or 4 years experience w/ Masters degree 6 years Videoconferencing experience at a T3 level or higher w/ 4 year technical degree or 4 years experience w/ Masters degree Compensation The pay range for this role is $137,000.00 - $160,000.00 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/15/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 3LS Technical Engineer - Video Conferencing Description - Overview In this position, you will be the primary interface for managing and driving customer issues to resolution. ECS (Engineering Customer Support) is the highest level of technical expertise before engagement with the Development teams. You will be working with Poly's Video Conferencing Endpoint line of Products such as the G7500, X30/X50, and Poly cameras. Knowledge in troubleshooting these products is a big plus! The candidate will need to excel in Troubleshooting skills for both Network and product System Log analysis. Responsibilities The ECS role involves supporting Poly Global Support for day-to-day customer issues. You will also be responsible for assisting Product Management in planning of software fixes and features that affect the Poly customer base. In addition, in this role you will be the advocate for the customer for issues from the field and the logistics for delivering software fixes that surround those issues. Day to day work will include taking on our most challenging customer issues and working to analyze, reproduce, and ultimately driving them to resolution with the Product Management or Development teams. A successful candidate must have excellent written and oral English language communications skills. Candidate must be a self-starter, highly motivated and take great pride in their work. QUALIFICATIONS Excellent troubleshooting skills and methodical approach to troubleshooting Expert level experience with Poly Video products, and MTRoA products Ability to read and analyze network packet captures Skills in basic network administration Knowledge of advanced network configurations Knowledge of Teams transport protocols Experience in administering Microsoft products and technologies such as Azure AD, Intune, Teams, and product licensing Experience with Android and Linux based operating systems Knowledge of Zoom transport protocols Knowledge of USB protocols and troubleshooting Experience using and basic configuration of Active Directory A working knowledge of various testing tools used for Video, HDMI, Network capture, USB, etc Knowledge of HTTP, HTTPS, DNS, TCP, RTP Excellent technical writing skills to help author and maintain support documentation (administrator guides, field notes, etc.) Basic Teams administration skills a plus Knowledge of SIP RFCs a plus Knowledge of SIP Call flow a plus Experience and Education 6 years VOIP experience at a T3 level or higher w/ 4 year technical degree or 4 years experience w/ Masters degree 6 years Videoconferencing experience at a T3 level or higher w/ 4 year technical degree or 4 years experience w/ Masters degree Compensation The pay range for this role is $137,000.00 - $160,000.00 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
