At Daniel Defense, Only the Best Build the Best Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission, Honor God. Defend Freedom , is accomplished by serving customers and providing top-quality solutions to our military, law enforcement, and civilian customers seeking premium firearms for home defense, hunting, and sport shooting. As the Digital Commerce Engineer, you will serve as the primary technical authority for the ecommerce platform. Reporting to the Director of Digital Commerce, you will own platform development, administration, infrastructure health, integrations, and site performance across the Magento Open Source storefront. This is a hands-on role that combines front-end and back-end development, platform administration, and technical leadership of external development partners. Essential Functions: Magento Storefront Development Develop and maintain the customer-facing Magento Open Source storefront, including theme and template development, layout XML, RequireJS, Knockout.js, and React front-end components.Own and extend the Three.js 3D product experience while maintaining performance requirements for a production ecommerce environment.Work effectively in existing legacy and modern JavaScript codebases; ship reliable, well-tested production code. Magento Platform Administration Serve as the primary Magento administrator; own technical and operational configuration of the platform.Create, test, schedule, and maintain cart price rules, catalog price rules, promotions, and coupon codes.Manage Magento users, roles, permissions, stores, websites, and core platform settings.Manage API users, credentials, and access for connected systems.Configure and troubleshoot shipping, payment, tax, and checkout settings in coordination with business and technical partners.Support order management and customer service workflows within Magento Admin.Review extensions, modules, and configuration changes before production deployment.Document critical Magento configurations and administrative processes. Platform Infrastructure and Reliability Own deployments, cache and index management, cron health, security patching, release cadence, and staging environments.Manage Linux-based server environments including Nginx/Apache, PHP-FPM, MySQL, Redis, Varnish, Elasticsearch/OpenSearch, Composer, and Bash scripting.Manage edge and delivery infrastructure including Cloudflare (WAF and bot mitigation), Amazon CloudFront, S3, DNS, and SSL/TLS.Own monitoring and alerting for the commerce platform; maintain incident-response, rollback, and disaster-recovery procedures.Maintain runbooks and architecture documentation so critical knowledge is not single-threaded. Site Performance Own Core Web Vitals and overall site performance including LCP, CLS, and INP.Drive improvements to full-page caching, image and asset strategy, CDN configuration, and third-party script governance.Identify performance regressions, determine root cause, and resolve rather than simply report. Integrations Build, maintain, and troubleshoot integrations between Magento and platforms supporting email, customer service, ERP, shipping, tax, fraud prevention, and other business functions using REST APIs, GraphQL, and webhooks.Manage the Magento side of integrations including API access, authentication, configuration, testing, and monitoring.Own the technical connections to Listrak (email/CDP), Zendesk (customer support), Optimizely (experimentation), Google Tag Manager, Google Analytics 4, Microsoft Clarity, OneTrust (privacy), UpSellit (conversion), and Authorize.net (payments). External Development Partners Direct the technical work of the external Magento development agency; own technical strategy independent of agency recommendations.Scope projects, write technical requirements, evaluate proposed solutions, review code, conduct quality assurance, and approve work for production release.Hold external partners accountable for quality and push back on solutions that are unnecessarily complex. Analytics and Experimentation Maintain and implement Google Tag Manager, GA4 ecommerce event tracking, Microsoft Clarity, and server-side tagging.Build A/B tests and personalization campaigns in Optimizely, including constructing test variants.Ensure data collection is accurate, complete, and trustworthy for business decision-making. Firearms Commerce Compliance Maintain and enhance the age-verification, FFL routing, and state-specific shipping restriction functionality required by the checkout experience.Develop and maintain payment processing redundancy appropriate for the firearms ecommerce environment.Follow PCI DSS-aware development practices and maintain consent and privacy requirements through OneTrust.Identify and retire technical debt deliberately and with appropriate documentation. Standard Expectations Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.Participates in the company's efforts to continuously improve in Safety, 6S, Quality, Delivery and Productivity.Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment.Other responsibilities as deemed appropriate or necessary by management. Knowledge, Skills and Abilities 2+ years of experience building and operating ecommerce websites with meaningful hands-on experience on a mature commerce platform; direct Magento Open Source experience strongly preferred.Strong JavaScript, HTML5, and CSS3/SCSS skills with experience writing and shipping production front-end code in both legacy and modern frameworks.Experience administering an ecommerce platform including promotions, users and permissions, integrations, checkout configuration, and day-to-day commerce operations.Comfortable working from the Linux command line in a cloud environment; AWS experience required.Experience integrating SaaS platforms through REST APIs, GraphQL, and webhooks; ability to manage API credentials, authentication, and platform-side integration configuration.Experience managing CDN and edge platforms including Cloudflare, CloudFront, or equivalent.Hands-on analytics implementation experience including tag management and ecommerce event tracking.Experience with Git-based workflows, CI/CD, branching, merging, and code review.Ability to investigate production issues using application logs, server logs, database information, and other diagnostic tools.Server-side development experience sufficient to trace and debug application issues; PHP preferred, Node, Python, Ruby, or C# transferable.Self-directed working style with ability to prioritize effectively on a small, remote team.Willingness to work for a firearms manufacturer and comfort navigating the technical and regulatory complexity of firearms ecommerce.Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent combination of experience, education, and/or training sufficient to perform the essential functions of the job.Demonstrated ability to work in accordance with our Company Values. Physical Requirements: Must be able to lift and carry awkward items weighing up to 25 pounds.Requires intermittent standing, walking, sitting and bending throughout the workday.This is a remote position; occasional travel to Daniel Defense headquarters in Black Creek, Georgia is required, approximately quarterly.Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy when on-site. Daniel Defense is an Equal Opportunity Employer, including disability and protected veteran status, and promotes a Drug-Free Workplace. Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at-will employer. PI6516fdb9e1fd-5189
09/24/2026
Full time
At Daniel Defense, Only the Best Build the Best Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission, Honor God. Defend Freedom , is accomplished by serving customers and providing top-quality solutions to our military, law enforcement, and civilian customers seeking premium firearms for home defense, hunting, and sport shooting. As the Digital Commerce Engineer, you will serve as the primary technical authority for the ecommerce platform. Reporting to the Director of Digital Commerce, you will own platform development, administration, infrastructure health, integrations, and site performance across the Magento Open Source storefront. This is a hands-on role that combines front-end and back-end development, platform administration, and technical leadership of external development partners. Essential Functions: Magento Storefront Development Develop and maintain the customer-facing Magento Open Source storefront, including theme and template development, layout XML, RequireJS, Knockout.js, and React front-end components.Own and extend the Three.js 3D product experience while maintaining performance requirements for a production ecommerce environment.Work effectively in existing legacy and modern JavaScript codebases; ship reliable, well-tested production code. Magento Platform Administration Serve as the primary Magento administrator; own technical and operational configuration of the platform.Create, test, schedule, and maintain cart price rules, catalog price rules, promotions, and coupon codes.Manage Magento users, roles, permissions, stores, websites, and core platform settings.Manage API users, credentials, and access for connected systems.Configure and troubleshoot shipping, payment, tax, and checkout settings in coordination with business and technical partners.Support order management and customer service workflows within Magento Admin.Review extensions, modules, and configuration changes before production deployment.Document critical Magento configurations and administrative processes. Platform Infrastructure and Reliability Own deployments, cache and index management, cron health, security patching, release cadence, and staging environments.Manage Linux-based server environments including Nginx/Apache, PHP-FPM, MySQL, Redis, Varnish, Elasticsearch/OpenSearch, Composer, and Bash scripting.Manage edge and delivery infrastructure including Cloudflare (WAF and bot mitigation), Amazon CloudFront, S3, DNS, and SSL/TLS.Own monitoring and alerting for the commerce platform; maintain incident-response, rollback, and disaster-recovery procedures.Maintain runbooks and architecture documentation so critical knowledge is not single-threaded. Site Performance Own Core Web Vitals and overall site performance including LCP, CLS, and INP.Drive improvements to full-page caching, image and asset strategy, CDN configuration, and third-party script governance.Identify performance regressions, determine root cause, and resolve rather than simply report. Integrations Build, maintain, and troubleshoot integrations between Magento and platforms supporting email, customer service, ERP, shipping, tax, fraud prevention, and other business functions using REST APIs, GraphQL, and webhooks.Manage the Magento side of integrations including API access, authentication, configuration, testing, and monitoring.Own the technical connections to Listrak (email/CDP), Zendesk (customer support), Optimizely (experimentation), Google Tag Manager, Google Analytics 4, Microsoft Clarity, OneTrust (privacy), UpSellit (conversion), and Authorize.net (payments). External Development Partners Direct the technical work of the external Magento development agency; own technical strategy independent of agency recommendations.Scope projects, write technical requirements, evaluate proposed solutions, review code, conduct quality assurance, and approve work for production release.Hold external partners accountable for quality and push back on solutions that are unnecessarily complex. Analytics and Experimentation Maintain and implement Google Tag Manager, GA4 ecommerce event tracking, Microsoft Clarity, and server-side tagging.Build A/B tests and personalization campaigns in Optimizely, including constructing test variants.Ensure data collection is accurate, complete, and trustworthy for business decision-making. Firearms Commerce Compliance Maintain and enhance the age-verification, FFL routing, and state-specific shipping restriction functionality required by the checkout experience.Develop and maintain payment processing redundancy appropriate for the firearms ecommerce environment.Follow PCI DSS-aware development practices and maintain consent and privacy requirements through OneTrust.Identify and retire technical debt deliberately and with appropriate documentation. Standard Expectations Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.Participates in the company's efforts to continuously improve in Safety, 6S, Quality, Delivery and Productivity.Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment.Other responsibilities as deemed appropriate or necessary by management. Knowledge, Skills and Abilities 2+ years of experience building and operating ecommerce websites with meaningful hands-on experience on a mature commerce platform; direct Magento Open Source experience strongly preferred.Strong JavaScript, HTML5, and CSS3/SCSS skills with experience writing and shipping production front-end code in both legacy and modern frameworks.Experience administering an ecommerce platform including promotions, users and permissions, integrations, checkout configuration, and day-to-day commerce operations.Comfortable working from the Linux command line in a cloud environment; AWS experience required.Experience integrating SaaS platforms through REST APIs, GraphQL, and webhooks; ability to manage API credentials, authentication, and platform-side integration configuration.Experience managing CDN and edge platforms including Cloudflare, CloudFront, or equivalent.Hands-on analytics implementation experience including tag management and ecommerce event tracking.Experience with Git-based workflows, CI/CD, branching, merging, and code review.Ability to investigate production issues using application logs, server logs, database information, and other diagnostic tools.Server-side development experience sufficient to trace and debug application issues; PHP preferred, Node, Python, Ruby, or C# transferable.Self-directed working style with ability to prioritize effectively on a small, remote team.Willingness to work for a firearms manufacturer and comfort navigating the technical and regulatory complexity of firearms ecommerce.Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent combination of experience, education, and/or training sufficient to perform the essential functions of the job.Demonstrated ability to work in accordance with our Company Values. Physical Requirements: Must be able to lift and carry awkward items weighing up to 25 pounds.Requires intermittent standing, walking, sitting and bending throughout the workday.This is a remote position; occasional travel to Daniel Defense headquarters in Black Creek, Georgia is required, approximately quarterly.Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy when on-site. Daniel Defense is an Equal Opportunity Employer, including disability and protected veteran status, and promotes a Drug-Free Workplace. Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at-will employer. PI6516fdb9e1fd-5189
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
09/24/2026
Full time
Job Description Job Description Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change. To support our mission, we are seeking a Data & Systems Specialist to join our Data & Technology Department. This role works at the intersection of data, systems, and stakeholder support. The Data & Systems Specialist is responsible for managing, maintaining, and optimizing data and business processes for NWF's mission-critical supporter systems. This role is a vital resource for system users, developers, project managers, data analysts, and vendors. They work with stakeholders to ensure alignment with the organization's fundraising, engagement, programmatic, and operational goals. They provide user support, manage process documentation, and execute training plans to enhance user adoption and optimization. The Data & Systems Specialist plays a key role in ensuring the data hygiene, data governance, and integrity of our supporter systems. The person in this role is expected to be proactive, detail-oriented, and an effective communicator. The Data & Systems Specialist will be part of the Data & Systems team and report to the Senior Manager of System Strategy & Projects. Principle Duties (major areas of responsibility): System Administration Serve as primary administrator for the CRM database (currently Microsoft Dynamics). Configure fields, forms, views, automations, reports, dashboards, and user security permissions. Troubleshoot system issues and partner with key stakeholders to identify and deploy practical solutions. Execute system improvements and upgrades in collaboration with system users, developers, project managers, data analysts, and vendors. Create and perform quality assurance testing scripts related to functionality enhancements or bug fixes. Build queries and run reports to distribute to system stakeholders. Serve as a backup for NWF's Data Operations Manager to perform key functions when coverage is needed. User Support and Training Manage the CRM support inbox, acting as primary point of contact for CRM-related questions and feedback. Provide hands-on support to CRM users, addressing database questions, data inquiries, technical issues, and ensuring efficient and effective system utilization. Regularly meet with CRM super users and gather feedback to improve functionality and data processes. Develop and deliver optimized help documentation, training sessions, user surveys, and newsletter communications. Create and maintain documentation related to system usage, processes, and connections across systems. Data Hygiene and Data Governance Manage NWF's Data Protection inbox to resolve data privacy and data removal requests from our supporters. Monitor and manage data integrity tasks for NWF's supporter data. Conduct regular data integrity checks to identify and resolve any data issues. Perform data management tasks such as data imports, exports, appends, and merges. Research, develop, and maintain data governance policies for NWF's supporter data, ensuring compliance with applicable organization and policy standards. Collaboration and Strategy Partner with cross-functional teams and data owners (e.g. development, fundraising, legal, marketing, and operations) to align system capabilities with organizational requirements. Develop and implement strategies for improving operational efficiency, such as streamlining processes, eliminating redundancies, and elevating system capabilities. Collaborate with data owners and the Data Strategy team to ensure system configuration allows for seamless analytics and reporting. Help evaluate and adopt emerging technologies - including AI-powered tools - to enhance productivity. Qualifications: Skills and Competencies Strong analytical and problem-solving skills. Ability to troubleshoot creatively and critically think through implications beyond what is immediately apparent. Ability to manage multiple priorities while maintaining a positive outlook. Excellent communication skills. Comfortable sharing technical concepts in a way everyone can understand. Ability to collaborate effectively with diverse teams and stakeholders. Excellent organizational skills with strong attention to detail and accuracy. Flexibility, reliability, determination, and a sense of humor. A passion for continuous improvement and learning new technologies. Willingness to adapt to changing organizational needs and proactively seek solutions. The employee's actions are expected to reflect the values of the National Wildlife Federation. Minimum Experience 2+ years experience in an administrator role for an enterprise CRM (Microsoft Dynamics, Salesforce, Blackbaud CRM). 2+ years experience serving as a support contact for CRM users, technical staff, and vendors. 2+ years experience implementing data hygiene best practices, crafting data governance principles, and performing data integrity tasks. 2+ years experience conducting data imports, exports, and validation activities for enterprise systems. Preferred Experience Knowledge of nonprofit operations, including donor database management, fundraising campaigns, and program delivery. Experience with Salesforce nonprofit applications or Salesforce Administrator certification. Experience implementing system data integrations and APIs. Experience with Tableau or a similar reporting platform. Experience working with complex data sets in SQL Server. Minimum Education Requirements Bachelor's degree from an accredited college or university. pplicants are invited to learn more about National Wildlife Federation's required equity competencies at -Us/Careers. Travel Requirements: There may be 1-10 travel days per year to attend conferences and perform field office visits. Location and Work Mode: This position will be based in Reston, Virginia. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. In this position, the employee may work hybrid or fully remote to be decided jointly with their supervisor in the final stages of the interview process. For more information on Work Modes, please review the benefits section of our careers page: -Us/Careers Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $60,000 - $70,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. Up to 16 weeks of fully paid Family and Medical Leave Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates Therapist available at no cost . click apply for full job details
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Senior Professional Programmer Analyst at Gainwell, you will be a part of an innovative healthcare technology company with a mission to serve the healthcare needs of our communities. You will use your programming and analytical skills to drive the development of healthcare administration products used, and relied upon, by millions of patients. Most importantly, you'll have the chance to grow and develop as a professional through our exceptional developmental opportunities. Your role in our mission Take a close look at some of the details that contribute to Gainwell's industry-leading tools and technologies in this challenging position. . Code, test, debug, implement and document moderately complex programs Analyze, design and write specs and reqs from which we develop and code programs Evaluate existing systems and programs; assist project the manager in assigning tasks and work closely with a team Liaise with clients and management to provide technical consulting on complex programming projects, validate program requirements and resolve issues that arise Develop test plans and participate in QA activities such as coding reviews Participate as a member of a development team and lead a small sub-team of developers as needed Design system components and delegate responsibilities to team members What we're looking for 6 or more years of experience programming or testing experience working with relevant programming languages, relational databases, operating systems and software Knowledge of relevant programming languages, design principles and the end-to-end software development life cycle Strong analytical and problem-solving skills for the design, creation and testing of programs Strong written and oral communication skills to work effectively with team members, support personnel and clients The ability to work effectively as an independent contributor and as leader on a team What you should expect in this role Opportunities to travel through your work (0-10%) The pay range for this position is $72,800.00 - $104,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
09/24/2026
Full time
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Senior Professional Programmer Analyst at Gainwell, you will be a part of an innovative healthcare technology company with a mission to serve the healthcare needs of our communities. You will use your programming and analytical skills to drive the development of healthcare administration products used, and relied upon, by millions of patients. Most importantly, you'll have the chance to grow and develop as a professional through our exceptional developmental opportunities. Your role in our mission Take a close look at some of the details that contribute to Gainwell's industry-leading tools and technologies in this challenging position. . Code, test, debug, implement and document moderately complex programs Analyze, design and write specs and reqs from which we develop and code programs Evaluate existing systems and programs; assist project the manager in assigning tasks and work closely with a team Liaise with clients and management to provide technical consulting on complex programming projects, validate program requirements and resolve issues that arise Develop test plans and participate in QA activities such as coding reviews Participate as a member of a development team and lead a small sub-team of developers as needed Design system components and delegate responsibilities to team members What we're looking for 6 or more years of experience programming or testing experience working with relevant programming languages, relational databases, operating systems and software Knowledge of relevant programming languages, design principles and the end-to-end software development life cycle Strong analytical and problem-solving skills for the design, creation and testing of programs Strong written and oral communication skills to work effectively with team members, support personnel and clients The ability to work effectively as an independent contributor and as leader on a team What you should expect in this role Opportunities to travel through your work (0-10%) The pay range for this position is $72,800.00 - $104,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role CoreWeave's MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence. You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale. You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil. In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams. Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability. Key Responsibilities Triage and Troubleshooting Troubleshoot the team owned services, including initialization and reboot issues. Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs). Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures. Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues. Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed. Maintain clear incident communications, runbooks, escalation procedures, and operational records. Support the team owned services in production environments and participate in the team's on-call rotation. Observability, Reliability, and Vendor Partnerships Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana. Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests. Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors. Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure. Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout. Documentation and Continuous Improvement Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials. Capture and share incident findings and operational knowledge across the team and partner teams. Identify repetitive operational tasks and develop more efficient, consistent remediation processes. Evaluate team processes using operational data and incident trends, and recommend improvements. Minimum Qualifications 5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field. Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP. Experience deploying and supporting containerized applications in Kubernetes environments. Experience with incident management practices, including incident response, escalation, and post-incident review processes. Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting. Strong knowledge of Linux system administration and internals and scripting. Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure. Experience participating in an on-call rotation supporting production services. Strong analytical and problem-solving skills, with a methodical approach to troubleshooting. Excellent written and verbal communication skills, particularly during high-impact incidents. Strong documentation skills and attention to detail. Preferred Qualifications Experience with server hardware, BMCs, Redfish, IPMI, or hardware-management services. Experience troubleshooting server provisioning, reboot, provisioning, or lifecycle-management failures. Familiarity with high-performance computing, GPU infrastructure, DPUs, or large-scale AI clusters. Experience working in data center environments, including server racks, power-distribution equipment, and cooling systems. Experience collaborating directly with hardware or firmware vendors to qualify and validate fixes. Bachelor's degree in computer science, engineering, or a related discipline-or equivalent practical experience. Understanding of Python or Golang. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together. You thrive in infrastructure environments where reliability, performance, and automation matter as much as features. You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $134,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace . click apply for full job details
09/23/2026
Full time
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role CoreWeave's MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence. You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale. You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil. In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams. Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability. Key Responsibilities Triage and Troubleshooting Troubleshoot the team owned services, including initialization and reboot issues. Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs). Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures. Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues. Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed. Maintain clear incident communications, runbooks, escalation procedures, and operational records. Support the team owned services in production environments and participate in the team's on-call rotation. Observability, Reliability, and Vendor Partnerships Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana. Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests. Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors. Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure. Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout. Documentation and Continuous Improvement Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials. Capture and share incident findings and operational knowledge across the team and partner teams. Identify repetitive operational tasks and develop more efficient, consistent remediation processes. Evaluate team processes using operational data and incident trends, and recommend improvements. Minimum Qualifications 5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field. Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP. Experience deploying and supporting containerized applications in Kubernetes environments. Experience with incident management practices, including incident response, escalation, and post-incident review processes. Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting. Strong knowledge of Linux system administration and internals and scripting. Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure. Experience participating in an on-call rotation supporting production services. Strong analytical and problem-solving skills, with a methodical approach to troubleshooting. Excellent written and verbal communication skills, particularly during high-impact incidents. Strong documentation skills and attention to detail. Preferred Qualifications Experience with server hardware, BMCs, Redfish, IPMI, or hardware-management services. Experience troubleshooting server provisioning, reboot, provisioning, or lifecycle-management failures. Familiarity with high-performance computing, GPU infrastructure, DPUs, or large-scale AI clusters. Experience working in data center environments, including server racks, power-distribution equipment, and cooling systems. Experience collaborating directly with hardware or firmware vendors to qualify and validate fixes. Bachelor's degree in computer science, engineering, or a related discipline-or equivalent practical experience. Understanding of Python or Golang. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together. You thrive in infrastructure environments where reliability, performance, and automation matter as much as features. You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $134,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace . click apply for full job details
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role CoreWeave's MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence. You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale. You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil. In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams. Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability. Key Responsibilities Triage and Troubleshooting Troubleshoot the team owned services, including initialization and reboot issues. Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs). Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures. Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues. Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed. Maintain clear incident communications, runbooks, escalation procedures, and operational records. Support the team owned services in production environments and participate in the team's on-call rotation. Observability, Reliability, and Vendor Partnerships Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana. Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests. Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors. Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure. Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout. Documentation and Continuous Improvement Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials. Capture and share incident findings and operational knowledge across the team and partner teams. Identify repetitive operational tasks and develop more efficient, consistent remediation processes. Evaluate team processes using operational data and incident trends, and recommend improvements. Minimum Qualifications 5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field. Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP. Experience deploying and supporting containerized applications in Kubernetes environments. Experience with incident management practices, including incident response, escalation, and post-incident review processes. Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting. Strong knowledge of Linux system administration and internals and scripting. Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure. Experience participating in an on-call rotation supporting production services. Strong analytical and problem-solving skills, with a methodical approach to troubleshooting. Excellent written and verbal communication skills, particularly during high-impact incidents. Strong documentation skills and attention to detail. Preferred Qualifications Experience with server hardware, BMCs, Redfish, IPMI, or hardware-management services. Experience troubleshooting server provisioning, reboot, provisioning, or lifecycle-management failures. Familiarity with high-performance computing, GPU infrastructure, DPUs, or large-scale AI clusters. Experience working in data center environments, including server racks, power-distribution equipment, and cooling systems. Experience collaborating directly with hardware or firmware vendors to qualify and validate fixes. Bachelor's degree in computer science, engineering, or a related discipline-or equivalent practical experience. Understanding of Python or Golang. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together. You thrive in infrastructure environments where reliability, performance, and automation matter as much as features. You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $134,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace . click apply for full job details
09/23/2026
Full time
CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the Role CoreWeave's MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence. You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale. You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil. In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams. Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability. Key Responsibilities Triage and Troubleshooting Troubleshoot the team owned services, including initialization and reboot issues. Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs). Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures. Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues. Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed. Maintain clear incident communications, runbooks, escalation procedures, and operational records. Support the team owned services in production environments and participate in the team's on-call rotation. Observability, Reliability, and Vendor Partnerships Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana. Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests. Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors. Manage vendor support cases involving BMCs, servers, power systems, and cooling infrastructure. Collect and provide diagnostic data, track issues through resolution, and validate vendor fixes before production rollout. Documentation and Continuous Improvement Create and maintain operational documentation, troubleshooting guides, escalation procedures, and service-support materials. Capture and share incident findings and operational knowledge across the team and partner teams. Identify repetitive operational tasks and develop more efficient, consistent remediation processes. Evaluate team processes using operational data and incident trends, and recommend improvements. Minimum Qualifications 5+ of experience in cloud operations, site reliability engineering (SRE), infrastructure operations, or a related technical field. Working knowledge of Kubernetes and at least one public cloud platform, such as AWS or GCP. Experience deploying and supporting containerized applications in Kubernetes environments. Experience with incident management practices, including incident response, escalation, and post-incident review processes. Experience using Prometheus, Grafana, and PromQL for monitoring, alerting, and troubleshooting. Strong knowledge of Linux system administration and internals and scripting. Experience troubleshooting complex issues across software services, operating systems, networks, and physical infrastructure. Experience participating in an on-call rotation supporting production services. Strong analytical and problem-solving skills, with a methodical approach to troubleshooting. Excellent written and verbal communication skills, particularly during high-impact incidents. Strong documentation skills and attention to detail. Preferred Qualifications Experience with server hardware, BMCs, Redfish, IPMI, or hardware-management services. Experience troubleshooting server provisioning, reboot, provisioning, or lifecycle-management failures. Familiarity with high-performance computing, GPU infrastructure, DPUs, or large-scale AI clusters. Experience working in data center environments, including server racks, power-distribution equipment, and cooling systems. Experience collaborating directly with hardware or firmware vendors to qualify and validate fixes. Bachelor's degree in computer science, engineering, or a related discipline-or equivalent practical experience. Understanding of Python or Golang. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk. You enjoy working close to the hardware and are curious about how GPUs, servers, and data centers fit together. You thrive in infrastructure environments where reliability, performance, and automation matter as much as features. You like collaborating across hardware, platform, and product teams to solve complex, ambiguous problems. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $134,000 to $179,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace . click apply for full job details
Watch your work come to life in landmark projects around the world when you partner with Syska Hennessy Group. As a global leader in consulting, engineering, and commissioning services, we specialize in highly technical buildings and the systems that bring them to life. Our Information and Communication Technology Group (ICT), in our New York office is seeking a Technology Systems Consultant with systems design experience with a focus on one or more of the following trades: Telecom/IT/Audio Visual / Security.This role will support the engineering of systems for a variety of projects while working closely with clients, client reps, architects, and MEP engineers in creating designs for all kind of spaces including Critical Facilities, Corporate Interiors, Sports & Entertainment, Healthcare Facilities, Airports, and educational facilities throughout the country. Our dynamic work environment provides the optimal setting to take your career to the next level. From our supportive culture, diverse workforce, and competitive compensation to our flexible work schedules and fun social events, it is everything you will need for an exciting, challenging, and rewarding career. Job Responsibilities As a technology systems consultant you will support the design efforts on a wide range of projects. You will work closely with senior and supervising consultants performing calculations and laying out highly technical spaces. Individuals in this position must demonstrate the ability to progress from basic design work assignments to more complicated and involved projects working in conjunction with a technical team. Responsible for providing trade specific system design layout (utilizing CAD/BIM); calculations (utilizing appropriate software); and other related design services including coordination with the designs of other trades (architectural and engineering / internal and external) under the guidance of more senior technical staff. Additional Responsibilities: Represent Syska Hennessy Group and work in close contact with and effectively interact with the internal design team as well as external clients and consultants (including owners, builders, developers, program managers, architects, vendors, etc.) Create designs under minimal supervision of the senior staff Develop specifications, system narratives and system layouts for a variety of projects and project sizes Establish system application, design, and operational parameters / sequences under the direction of the senior team member Participate in / Ensure / Oversee QA/QC process for your work and the work of others Assist senior team members in the on-going determination of project scheduling requirements, staffing requirements, and project budgets Perform construction administration and field investigation tasks for assigned projects including conducting field inspections and subsequent detailed inspection reports Coordinate with other disciplines and work in close contact with the entire design team Assist the senior staff with processing RFI's, Change Orders, Bulletins, and Addenda As appropriate, manage CAD/BIM and other technical staff Write engineering proposals under the direction of a senior team member Attend continuing education seminars on technical or professional enhancing topics Job Requirements Bachelor's Degree from an accredited university in Engineering, Science or Technical discipline or equivalent relevant work experience 7 to 10 years of audiovisual, telecom, IT, or security design experience in a variety of markets including critical facilities (data centers, call centers, trading floors, etc.), healthcare, aviation, sports and entertainment, corporate interiors, and educational facilities Proficiency in written and verbal communication and organizational skills Knowledge of active network systems and structured cabling design Has general working knowledge of Wi-Fi network and telephony design concepts, generating heat maps, etc. Proficiency in AutoCAD Experience in Revit/ Revit 360 preferred Certification such as P.E., ICT certification (PSP, CPP, CTS, CTS-D, RCDD, CCNA, CCNP, CISSP, PMP, etc.), a plus Benefits As an employee with Syska Hennessy Group, you will be part of a global firm with an amazing history! We are committed to being the best, to advancing engineering design practice, and to supporting our clients with integrity. To make all of that happen, we rely on the talent, drive, enthusiasm, and the total job satisfaction of the great people who work here. As a member of our highly collaborative team, we provide you with a flexible benefits package that reflects our respect for your workplace contributions, professional goals, and personal priorities. The personal benefits program at Syska Hennessy Group includes: Robust, comprehensive medical, dental, vision, life insurance and supplemental benefit plans 401(k) plan with a generous employer matching program Training and professional development courses Professional development incentive bonuses Dynamic Employee Resource Groups Competitive Paid Time Off (PTO) policy Transit/parking employer stipend day work from home Fridays all year long At Syska, we promote an environment that is committed to embedding diversity and equality into the core of our business and culture. We empower our employees so they can take ownership for their work and development and strive to continually improve themselves and our firm. Syska is a place where you can build an exceptional career and have a lasting impact on the world. Syska Hennessy Group Integrating the best minds and technology to help clients create exceptional environments . The salary range listed below is for this particular job posting. Actual pay range for candidates will be commensurate with candidate's experience, skillsets and competencies and may differ based on the cost of labor in their particular location. New York Pay Range $96,376-$144,564 USD
09/23/2026
Full time
Watch your work come to life in landmark projects around the world when you partner with Syska Hennessy Group. As a global leader in consulting, engineering, and commissioning services, we specialize in highly technical buildings and the systems that bring them to life. Our Information and Communication Technology Group (ICT), in our New York office is seeking a Technology Systems Consultant with systems design experience with a focus on one or more of the following trades: Telecom/IT/Audio Visual / Security.This role will support the engineering of systems for a variety of projects while working closely with clients, client reps, architects, and MEP engineers in creating designs for all kind of spaces including Critical Facilities, Corporate Interiors, Sports & Entertainment, Healthcare Facilities, Airports, and educational facilities throughout the country. Our dynamic work environment provides the optimal setting to take your career to the next level. From our supportive culture, diverse workforce, and competitive compensation to our flexible work schedules and fun social events, it is everything you will need for an exciting, challenging, and rewarding career. Job Responsibilities As a technology systems consultant you will support the design efforts on a wide range of projects. You will work closely with senior and supervising consultants performing calculations and laying out highly technical spaces. Individuals in this position must demonstrate the ability to progress from basic design work assignments to more complicated and involved projects working in conjunction with a technical team. Responsible for providing trade specific system design layout (utilizing CAD/BIM); calculations (utilizing appropriate software); and other related design services including coordination with the designs of other trades (architectural and engineering / internal and external) under the guidance of more senior technical staff. Additional Responsibilities: Represent Syska Hennessy Group and work in close contact with and effectively interact with the internal design team as well as external clients and consultants (including owners, builders, developers, program managers, architects, vendors, etc.) Create designs under minimal supervision of the senior staff Develop specifications, system narratives and system layouts for a variety of projects and project sizes Establish system application, design, and operational parameters / sequences under the direction of the senior team member Participate in / Ensure / Oversee QA/QC process for your work and the work of others Assist senior team members in the on-going determination of project scheduling requirements, staffing requirements, and project budgets Perform construction administration and field investigation tasks for assigned projects including conducting field inspections and subsequent detailed inspection reports Coordinate with other disciplines and work in close contact with the entire design team Assist the senior staff with processing RFI's, Change Orders, Bulletins, and Addenda As appropriate, manage CAD/BIM and other technical staff Write engineering proposals under the direction of a senior team member Attend continuing education seminars on technical or professional enhancing topics Job Requirements Bachelor's Degree from an accredited university in Engineering, Science or Technical discipline or equivalent relevant work experience 7 to 10 years of audiovisual, telecom, IT, or security design experience in a variety of markets including critical facilities (data centers, call centers, trading floors, etc.), healthcare, aviation, sports and entertainment, corporate interiors, and educational facilities Proficiency in written and verbal communication and organizational skills Knowledge of active network systems and structured cabling design Has general working knowledge of Wi-Fi network and telephony design concepts, generating heat maps, etc. Proficiency in AutoCAD Experience in Revit/ Revit 360 preferred Certification such as P.E., ICT certification (PSP, CPP, CTS, CTS-D, RCDD, CCNA, CCNP, CISSP, PMP, etc.), a plus Benefits As an employee with Syska Hennessy Group, you will be part of a global firm with an amazing history! We are committed to being the best, to advancing engineering design practice, and to supporting our clients with integrity. To make all of that happen, we rely on the talent, drive, enthusiasm, and the total job satisfaction of the great people who work here. As a member of our highly collaborative team, we provide you with a flexible benefits package that reflects our respect for your workplace contributions, professional goals, and personal priorities. The personal benefits program at Syska Hennessy Group includes: Robust, comprehensive medical, dental, vision, life insurance and supplemental benefit plans 401(k) plan with a generous employer matching program Training and professional development courses Professional development incentive bonuses Dynamic Employee Resource Groups Competitive Paid Time Off (PTO) policy Transit/parking employer stipend day work from home Fridays all year long At Syska, we promote an environment that is committed to embedding diversity and equality into the core of our business and culture. We empower our employees so they can take ownership for their work and development and strive to continually improve themselves and our firm. Syska is a place where you can build an exceptional career and have a lasting impact on the world. Syska Hennessy Group Integrating the best minds and technology to help clients create exceptional environments . The salary range listed below is for this particular job posting. Actual pay range for candidates will be commensurate with candidate's experience, skillsets and competencies and may differ based on the cost of labor in their particular location. New York Pay Range $96,376-$144,564 USD
About us Pliancy is fundamentally changing the way businesses value technology. We're on a mission to prove that the right technology (and the right technologists) can help accelerate progress toward radical, ambitious goals. Pliancy specializes in partnering with life sciences organizations, capital management firms, and emerging startups, providing IT support to bold leaders pushing science and technology forward. Our employees and clients find that we're starkly different from other IT organizations because we challenge the status quo in two major ways: by putting people first in every decision we make, and by innovating towards simplicity every chance we get. As a people-first company that invests in the long-term success of our employees, we're looking for creative thinkers who like to solve interesting problems. We prioritize curiosity and empathy in all of our hiring decisions. About the Role What's an average day like? The clients you'll work with are primarily capital management firms (venture capital, private equity, or hedge funds), life sciences and technology clients . Pliancy prides itself on working with clients who respect our team and expertise. You will typically be integrated with your assigned client(s), focusing on meeting their IT operational needs. You'll get to solve interesting, important challenges in collaboration with teammates who have a passion for technology and helping people. If you love innovating, building relationships, and socializing with fellow team members, you'll love our culture. A typical week is a mix of scheduled and ad-hoc site visits, consulting with your primary clients, researching solutions, implementing projects, using technology to improve processes and workflows, improving documentation, training users, and responding to ad-hoc requests. The remainder of the time is spent with the team on internal solutions, special projects, ticket escalations, and learning new technologies. Who are we looking for? You are passionate about technology and love learning new things. You're an attentive, curious person who loves connecting with the people you support and working in a team environment. To you, clients are people, not just ticket numbers or cases to solve; you build relationships and, as a by-product, you build trust. Few things make you feel better at the end of a workday than helping your team work swiftly and efficiently toward a common goal. You look out for your clients and colleagues, and they're grateful for your responsiveness. You enjoy solving business problems through the clever use of emerging technologies, often pioneering the adoption of new tools. Responsibilities Drive the adoption of forward-thinking technology in rapid-growth environments Develop unique, cutting-edge solutions to business problems by leveraging technology Scope client solutions, identify the best option(s), and implement them within client environments Provide high-touch support to executives, executive assistants, and staff Troubleshoot day-to-day technical issues and assist with daily requests Manage IT operations for clients, including user administration and support Train users on and assist with the use of tools and technology to meet business needs Document assets, configurations, passwords, processes, etc., to ensure current and accurate records Assist with office moves, upgrades, and AV deployments Requirements Note: We will review and consider all applicants. Should have Willing and able to commute within the greater San Francisco bay area 5+ years of general IT support experience Extensive macOS and Windows desktop experience Extensive M365 & Google Workspace administration experience MDM (device posturing) experience (Addigy, Intune) Working knowledge of Active Directory/Azure AD Experience with cloud ID services (Okta/DUO) and other MFA/SSO providers Experience with common SaaS Offerings (including, but not limited to, Microsoft365, Box, Dropbox, and Egnyte) Working functional knowledge of public cloud (AWS, Google Cloud, Microsoft Azure), with particular emphasis on IaaS and PaaS technology General understanding of network fundamentals and ability to configure GUI-based network hardware Excellent soft skills (relationship-building, communication, stress management) Experience supporting and communicating with executive teams Ability to follow-up and follow through with client requests, projects and tasks in a timely manner. Independently work as a Senior Consultant with minimal direction and supervision from peers and manager. Experience using professional skills to solve business needs independently Proven ability to learn new technologies quickly Troubleshooting experience (ability to work through issues methodically) Ability & willingness to properly document processes and assets A sense of pride and ownership in your work A team-centric mentality, with a focus on collaboration, communication, documentation, improving processes, and succeeding together Authorization to work in USA for any employer Demonstrates good judgment and problem-solving abilities. Takes ownership of projects from start to finish. Proactively looks for opportunities to improve and solve problems. Take initiative in learning client technologies and client-related emerging applications. Nice to Have Experience/familiarity with life sciences software (GraphPad, Schrödinger, MOE, etc.) Proficiency in BASH, ZSH, PowerShell, or equivalent scripting skills Ability to utilize APIs for data collection and employ programming languages for action (automation) Expertise in using profiles, open-source tools, or custom-built solutions for MDM customization Technology strategy and roadmapping skills: collating requirements from various business sectors to devise solutions and bridge knowledge gaps Experience initiating, monitoring, and otherwise managing projects of all sizes Keyword and Relevant Job Titles: While this is an IT Consulting role, we have seen success with candidates with previous experience as Systems Administrator, Systems Engineer, Network Engineer Physical & Work Environment Our consulting roles are hands-on and client-facing. This position may require the ability, with or without reasonable accommodation, to perform the essential functions of the job, which may include: Regularly lifting, carrying, and moving computer equipment and related items weighing up to 50 pounds. Occasional crouching, kneeling, and crawling under desks or into tight spaces to access cabling, power, and equipment. Standing, walking, and moving between client workstations, conference rooms, and IT/network spaces for extended periods. Using a computer and standard office equipment for prolonged periods. Location & On-site Expectations This role is focused on supporting our clients in the San Francisco Bay Area, so you'll regularly commute within the region and work on-site at client offices during standard business hours, in line with their needs. Pliancy offers commuter benefits and mileage reimbursement in accordance with IRS guidelines. Benefits Salary: $110,000 - 120,000 per year, dependent on experience, plus a quarterly incentive pay program Healthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plans Company-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsurance Employer-funded commuter benefits and mileage reimbursement 401(k) match offered to help you plan for your long-term future Unlimited PTO Paid leave for new parents, including adoptive parents, to support your family's growth Employee stock options so you can share in Pliancy's success Why work with us? Community-minded, empathetic teammates who take pride in their work-and make it fun, too A manager who will help you grow and identify opportunities for career development The opportunity to support clients solving challenging problems in pursuit of meaningful goals Flexible schedule designed to empower your communication and time management skills Benefits and perks built to meaningfully support you and your family
09/23/2026
Full time
About us Pliancy is fundamentally changing the way businesses value technology. We're on a mission to prove that the right technology (and the right technologists) can help accelerate progress toward radical, ambitious goals. Pliancy specializes in partnering with life sciences organizations, capital management firms, and emerging startups, providing IT support to bold leaders pushing science and technology forward. Our employees and clients find that we're starkly different from other IT organizations because we challenge the status quo in two major ways: by putting people first in every decision we make, and by innovating towards simplicity every chance we get. As a people-first company that invests in the long-term success of our employees, we're looking for creative thinkers who like to solve interesting problems. We prioritize curiosity and empathy in all of our hiring decisions. About the Role What's an average day like? The clients you'll work with are primarily capital management firms (venture capital, private equity, or hedge funds), life sciences and technology clients . Pliancy prides itself on working with clients who respect our team and expertise. You will typically be integrated with your assigned client(s), focusing on meeting their IT operational needs. You'll get to solve interesting, important challenges in collaboration with teammates who have a passion for technology and helping people. If you love innovating, building relationships, and socializing with fellow team members, you'll love our culture. A typical week is a mix of scheduled and ad-hoc site visits, consulting with your primary clients, researching solutions, implementing projects, using technology to improve processes and workflows, improving documentation, training users, and responding to ad-hoc requests. The remainder of the time is spent with the team on internal solutions, special projects, ticket escalations, and learning new technologies. Who are we looking for? You are passionate about technology and love learning new things. You're an attentive, curious person who loves connecting with the people you support and working in a team environment. To you, clients are people, not just ticket numbers or cases to solve; you build relationships and, as a by-product, you build trust. Few things make you feel better at the end of a workday than helping your team work swiftly and efficiently toward a common goal. You look out for your clients and colleagues, and they're grateful for your responsiveness. You enjoy solving business problems through the clever use of emerging technologies, often pioneering the adoption of new tools. Responsibilities Drive the adoption of forward-thinking technology in rapid-growth environments Develop unique, cutting-edge solutions to business problems by leveraging technology Scope client solutions, identify the best option(s), and implement them within client environments Provide high-touch support to executives, executive assistants, and staff Troubleshoot day-to-day technical issues and assist with daily requests Manage IT operations for clients, including user administration and support Train users on and assist with the use of tools and technology to meet business needs Document assets, configurations, passwords, processes, etc., to ensure current and accurate records Assist with office moves, upgrades, and AV deployments Requirements Note: We will review and consider all applicants. Should have Willing and able to commute within the greater San Francisco bay area 5+ years of general IT support experience Extensive macOS and Windows desktop experience Extensive M365 & Google Workspace administration experience MDM (device posturing) experience (Addigy, Intune) Working knowledge of Active Directory/Azure AD Experience with cloud ID services (Okta/DUO) and other MFA/SSO providers Experience with common SaaS Offerings (including, but not limited to, Microsoft365, Box, Dropbox, and Egnyte) Working functional knowledge of public cloud (AWS, Google Cloud, Microsoft Azure), with particular emphasis on IaaS and PaaS technology General understanding of network fundamentals and ability to configure GUI-based network hardware Excellent soft skills (relationship-building, communication, stress management) Experience supporting and communicating with executive teams Ability to follow-up and follow through with client requests, projects and tasks in a timely manner. Independently work as a Senior Consultant with minimal direction and supervision from peers and manager. Experience using professional skills to solve business needs independently Proven ability to learn new technologies quickly Troubleshooting experience (ability to work through issues methodically) Ability & willingness to properly document processes and assets A sense of pride and ownership in your work A team-centric mentality, with a focus on collaboration, communication, documentation, improving processes, and succeeding together Authorization to work in USA for any employer Demonstrates good judgment and problem-solving abilities. Takes ownership of projects from start to finish. Proactively looks for opportunities to improve and solve problems. Take initiative in learning client technologies and client-related emerging applications. Nice to Have Experience/familiarity with life sciences software (GraphPad, Schrödinger, MOE, etc.) Proficiency in BASH, ZSH, PowerShell, or equivalent scripting skills Ability to utilize APIs for data collection and employ programming languages for action (automation) Expertise in using profiles, open-source tools, or custom-built solutions for MDM customization Technology strategy and roadmapping skills: collating requirements from various business sectors to devise solutions and bridge knowledge gaps Experience initiating, monitoring, and otherwise managing projects of all sizes Keyword and Relevant Job Titles: While this is an IT Consulting role, we have seen success with candidates with previous experience as Systems Administrator, Systems Engineer, Network Engineer Physical & Work Environment Our consulting roles are hands-on and client-facing. This position may require the ability, with or without reasonable accommodation, to perform the essential functions of the job, which may include: Regularly lifting, carrying, and moving computer equipment and related items weighing up to 50 pounds. Occasional crouching, kneeling, and crawling under desks or into tight spaces to access cabling, power, and equipment. Standing, walking, and moving between client workstations, conference rooms, and IT/network spaces for extended periods. Using a computer and standard office equipment for prolonged periods. Location & On-site Expectations This role is focused on supporting our clients in the San Francisco Bay Area, so you'll regularly commute within the region and work on-site at client offices during standard business hours, in line with their needs. Pliancy offers commuter benefits and mileage reimbursement in accordance with IRS guidelines. Benefits Salary: $110,000 - 120,000 per year, dependent on experience, plus a quarterly incentive pay program Healthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plans Company-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsurance Employer-funded commuter benefits and mileage reimbursement 401(k) match offered to help you plan for your long-term future Unlimited PTO Paid leave for new parents, including adoptive parents, to support your family's growth Employee stock options so you can share in Pliancy's success Why work with us? Community-minded, empathetic teammates who take pride in their work-and make it fun, too A manager who will help you grow and identify opportunities for career development The opportunity to support clients solving challenging problems in pursuit of meaningful goals Flexible schedule designed to empower your communication and time management skills Benefits and perks built to meaningfully support you and your family
THE COMPANY Saildrone is a maritime defense company and the global leader in autonomous unmanned surface vehicles (USVs). With more ocean miles and real-world operational experience than any USV manufacturer or operator, Saildrone maintains active, combat-deployed systems supporting national security and force projection around the world, 24/7/365. Saildrone's manufacturing and R&D headquarters are located in Alameda, CA, with business development and sales operations in Washington, DC, and deployment hubs in Europe and the Middle East. By combining proven autonomous operations, edge computing, advanced sensing, renewable power, and the most advanced and robust unmanned surface technology on the planet, Saildrone is shaping how the Navy of the future operates. Join a fast-moving, mission-driven team at the forefront of maritime security and autonomous innovation. THE POSITION This engineer is the primary technical owner for internal endpoint and identity systems across device management, identity lifecycle, and workflow automation. You will manage the tools and policies that provision users, secure access, enroll devices, standardize configurations, reduce manual work, and improve reliability across the employee technology environment. THE TEAM The IT team is responsible for supporting all workplace technologies in use to enable and empower the success and productivity of all Saildrone employees. THE RESPONSIBILITIES Design, administer, and continuously improve identity lifecycle services in Okta, including application integrations, MFA, group strategy, SCIM provisioning, and role-based access controls. Leverage Okta Identity Governance to automate approval requests and compliance documentation. Engineer and operate endpoint-management workflows for Windows, macOS, and Linux, including enrollment, provisioning, imaging, patching, software deployment, policy compliance, and device refresh. Own and administer device management platforms (currently JumpCloud). Monitor and remediate endpoint policy adherence (configuration, patch management). Build and maintain automation using scripting, APIs, workflow tools, and infrastructure-as-code where appropriate to reduce repetitive operational work. Evaluate and implement new tools and systems to drive operational automation. Serve as a technical escalation point for endpoint, identity, and SaaS-platform incidents beyond the helpdesk level. Develop and maintain documentation, diagrams, runbooks, operating procedures, and change-management artifacts. Identify opportunities to convert manual processes to automated, policy-driven, scalable solutions. Support adjacent SaaS administration as needed across platforms such as Google Workspace, Microsoft 365, Zoom, Slack, Jira, and Confluence. THE QUALIFICATIONS 4+ years of progressive experience in IT Operations support and automation In-depth experience with Okta administration in a production environment. Strong hands-on experience with at least one major endpoint platform: Jamf Pro, Microsoft Intune, JumpCloud, Kandji, or equivalent. Hands-on experience deploying, automating and managing Windows, MacOS, and Linux (Ubuntu) endpoints. Robust knowledge of scripting and automation in PowerShell, Bash, Python, or similar. Working knowledge of SAML, OIDC, OAuth, SCIM, RBAC, device compliance, and endpoint security controls. Dedication and commitment to documentation PREFERRED EXPERIENCE Okta Workflows or equivalent low-code automation experience. Terraform, Ansible, or other IaC and Git-based configuration practices for internal tooling. Apple Business Manager, Windows Autopilot, Azure Virtual Desktop, or other modern deployment components. Experience in a regulated environment requiring audit evidence, access review discipline, or compliance controls. Relevant certifications such as Okta Certified Professional/Administrator, Microsoft 365 Certified: Endpoint Administrator Associate, JAMF certification, Terraform Associate, ITIL 4 Foundation. The base salary range for this position is shown below. Actual compensation may vary based on skills, experience, and qualifications. This range reflects the base salary for candidates in states requiring pay transparency disclosure. Salary Range $140,000-$165,000 USD To view Saildrone's candidate privacy policy, please visit: BENEFITS At Saildrone, we're building operational capability that matters-and that requires people who can do their best work over the long term. We invest in our team's well-being, financial security, and professional growth so you can focus on delivering real-world impact with confidence and stability. Our comprehensive benefits package is designed to support you and your family while you contribute to a mission with lasting significance. Generous Time Off: Competitive Paid Time Off (PTO) accrual plus a robust annual holiday schedule and paid sick leave ensure you can rest, reset, and sustain performance over time. Comprehensive Health Coverage: Premium, multi-tier Medical, Dental, and Vision plans with significant company contributions for employees and dependents-providing security and peace of mind. Shared Ownership in the Mission: Equity grants are a core part of our compensation, allowing you to participate in the long-term value you help create through meaningful, operational work. Retirement Savings: Access to a 401(k) retirement plan with flexible pre-tax and Roth payroll contribution options supports long-term financial planning. Investment in Your Growth: We support your continuous learning through an annual professional development reimbursement program, empowering you to sharpen your skills and stay ahead of the curve in a rapidly evolving field. Relocation Support: For eligible roles, we offer relocation assistance to help bring the world's best talent to our mission-critical locations. Saildrone is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
09/23/2026
Full time
THE COMPANY Saildrone is a maritime defense company and the global leader in autonomous unmanned surface vehicles (USVs). With more ocean miles and real-world operational experience than any USV manufacturer or operator, Saildrone maintains active, combat-deployed systems supporting national security and force projection around the world, 24/7/365. Saildrone's manufacturing and R&D headquarters are located in Alameda, CA, with business development and sales operations in Washington, DC, and deployment hubs in Europe and the Middle East. By combining proven autonomous operations, edge computing, advanced sensing, renewable power, and the most advanced and robust unmanned surface technology on the planet, Saildrone is shaping how the Navy of the future operates. Join a fast-moving, mission-driven team at the forefront of maritime security and autonomous innovation. THE POSITION This engineer is the primary technical owner for internal endpoint and identity systems across device management, identity lifecycle, and workflow automation. You will manage the tools and policies that provision users, secure access, enroll devices, standardize configurations, reduce manual work, and improve reliability across the employee technology environment. THE TEAM The IT team is responsible for supporting all workplace technologies in use to enable and empower the success and productivity of all Saildrone employees. THE RESPONSIBILITIES Design, administer, and continuously improve identity lifecycle services in Okta, including application integrations, MFA, group strategy, SCIM provisioning, and role-based access controls. Leverage Okta Identity Governance to automate approval requests and compliance documentation. Engineer and operate endpoint-management workflows for Windows, macOS, and Linux, including enrollment, provisioning, imaging, patching, software deployment, policy compliance, and device refresh. Own and administer device management platforms (currently JumpCloud). Monitor and remediate endpoint policy adherence (configuration, patch management). Build and maintain automation using scripting, APIs, workflow tools, and infrastructure-as-code where appropriate to reduce repetitive operational work. Evaluate and implement new tools and systems to drive operational automation. Serve as a technical escalation point for endpoint, identity, and SaaS-platform incidents beyond the helpdesk level. Develop and maintain documentation, diagrams, runbooks, operating procedures, and change-management artifacts. Identify opportunities to convert manual processes to automated, policy-driven, scalable solutions. Support adjacent SaaS administration as needed across platforms such as Google Workspace, Microsoft 365, Zoom, Slack, Jira, and Confluence. THE QUALIFICATIONS 4+ years of progressive experience in IT Operations support and automation In-depth experience with Okta administration in a production environment. Strong hands-on experience with at least one major endpoint platform: Jamf Pro, Microsoft Intune, JumpCloud, Kandji, or equivalent. Hands-on experience deploying, automating and managing Windows, MacOS, and Linux (Ubuntu) endpoints. Robust knowledge of scripting and automation in PowerShell, Bash, Python, or similar. Working knowledge of SAML, OIDC, OAuth, SCIM, RBAC, device compliance, and endpoint security controls. Dedication and commitment to documentation PREFERRED EXPERIENCE Okta Workflows or equivalent low-code automation experience. Terraform, Ansible, or other IaC and Git-based configuration practices for internal tooling. Apple Business Manager, Windows Autopilot, Azure Virtual Desktop, or other modern deployment components. Experience in a regulated environment requiring audit evidence, access review discipline, or compliance controls. Relevant certifications such as Okta Certified Professional/Administrator, Microsoft 365 Certified: Endpoint Administrator Associate, JAMF certification, Terraform Associate, ITIL 4 Foundation. The base salary range for this position is shown below. Actual compensation may vary based on skills, experience, and qualifications. This range reflects the base salary for candidates in states requiring pay transparency disclosure. Salary Range $140,000-$165,000 USD To view Saildrone's candidate privacy policy, please visit: BENEFITS At Saildrone, we're building operational capability that matters-and that requires people who can do their best work over the long term. We invest in our team's well-being, financial security, and professional growth so you can focus on delivering real-world impact with confidence and stability. Our comprehensive benefits package is designed to support you and your family while you contribute to a mission with lasting significance. Generous Time Off: Competitive Paid Time Off (PTO) accrual plus a robust annual holiday schedule and paid sick leave ensure you can rest, reset, and sustain performance over time. Comprehensive Health Coverage: Premium, multi-tier Medical, Dental, and Vision plans with significant company contributions for employees and dependents-providing security and peace of mind. Shared Ownership in the Mission: Equity grants are a core part of our compensation, allowing you to participate in the long-term value you help create through meaningful, operational work. Retirement Savings: Access to a 401(k) retirement plan with flexible pre-tax and Roth payroll contribution options supports long-term financial planning. Investment in Your Growth: We support your continuous learning through an annual professional development reimbursement program, empowering you to sharpen your skills and stay ahead of the curve in a rapidly evolving field. Relocation Support: For eligible roles, we offer relocation assistance to help bring the world's best talent to our mission-critical locations. Saildrone is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Job DescriptionJob Description Overview Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Services & Federal Solutions, LLC, a Chenega Professional Services' company, is looking for a Mid-Level Audit/COOP Business Analyst to support the Federal Housing Finance Agency (FHFA) audit, assessment and continuity of operations (COOP) activities by evaluating information technology systems, cybersecurity controls, and business processes. This position supports Federal Information Security Modernization Act (FISMA) audits, Office of Inspector General (OIG) audits, information technology control assessments, implementation of COOP and remediation tracking activities. The analyst is responsible for documenting audit procedures, analyzing technical and operational evidence, identifying control weaknesses, and communicating findings and recommendations to stakeholders. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee's knowledge, critical thinking, and innovative solutions for our clients. Responsibilities Support the planning, execution, and reporting of FISMA audits, OIG audits, information technology audits, and cybersecurity assessments. Evaluate information security controls and assess compliance with FISMA, NIST guidance, FHFA policies, and federal cybersecurity requirements. Collect, review, and maintain audit evidence, supporting documentation, and workpapers in accordance with federal audit standards. Coordinate with system owners, cybersecurity personnel, business stakeholders, and audit teams to obtain required documentation and evidence. Assist in developing audit programs, test procedures, risk assessments, and evaluation methodologies. Track audit findings, recommendations, corrective actions, and Plans of Action and Milestones (POA&Ms) through remediation and closure. Prepare status reports, briefing materials, dashboards, and executive-level summaries of audit activities and remediation efforts. Participate in interviews, walkthroughs, control testing, and validation activities. Communicate audit results and recommendations clearly to technical and non-technical audiences. Maintain awareness of emerging cybersecurity threats, federal audit standards, and industry best practices. Assist senior auditors and project leadership in the execution of contract deliverables and customer support activities. Develop and Execute Disaster Recovery Tests and Simulations: Develop and execute disaster recovery tests and simulations to validate the effectiveness of DR plans and procedures. Implement and Manage Backup Strategies: Implement and manage backup strategies to ensure that data is regularly backed up and can be restored effectively. Oversee Data and System Restoration: Oversee the restoration of data and systems from backups in the event of a disaster or data loss incident. Maintain Detailed Documentation: Create and maintain detailed documentation of disaster recovery plans, processes, and procedures. Continuously Review and Improve DR Strategies: Continuously review and improve DR strategies and procedures to ensure they remain effective and up-to-date. Qualifications Bachelor's degree in Cybersecurity, Information Systems, Computer Science, Information Technology, Accounting, Business Administration, or a related field. Three (3) to five (5) years of experience supporting federal IT audits, cybersecurity assessments, FISMA evaluations, OIG audits, COOP implementations or related compliance activities. Experience maintaining audit documentation, workpapers, and supporting evidence. Experience with disaster recovery planning, risk assessments, and business impact analyses, including the development and execution of disaster recovery tests and simulations. Strong written and verbal communication skills. Ability to obtain and maintain a Public Trust clearance. Preferred Qualifications: Certified Information Systems Auditor (CISA). Certified Information Systems Security Professional (CISSP). Certified Information Security Manager (CISM). Experience reviewing Service Organization Control (SOC) reports. Experience using Governance, Risk, and Compliance (GRC) platforms or audit management tools. Experience developing executive-level dashboards and reporting metrics. Familiarity with cybersecurity continuous monitoring programs. Knowledge, Skills and Abilities: Ability to analyze large datasets and identify risks, trends, and control weaknesses. Strong analytical, organizational, and problem-solving skills. Ability to prepare professional reports, presentations, audit documentation, and briefing materials. Ability to communicate technical concepts effectively to both technical and non-technical audiences. Ability to manage multiple assignments and meet established deadlines. Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams. Ability to work independently and collaboratively in a hybrid work environment. Ability to maintain professionalism and confidentiality while handling sensitive information. Final salary determination based on skill-set, qualifications, and approved funding. Many of our jobs come with great benefits - Some offerings are dependent upon the role, work schedule, or location, and may include the following: Paid Time Off PTO / Vacation - 5.67 hours accrued per pay period / 136 hours accrued annually Paid Holidays - 11 California residents receive an additional 24 hours of sick leave a year Health & Wellness Medical Dental Vision Prescription Employee Assistance Program Short- & Long-Term Disability Life and AD&D Insurance Spending Account Flexible Spending Account Health Savings Account Health Reimbursement Account Dependent Care Spending Account Commuter Benefits Retirement 401k / 401a Voluntary Benefits Hospital Indemnity Critical Illness Accident Insurance Pet Insurance Legal Insurance ID Theft Protection
09/23/2026
Full time
Job DescriptionJob Description Overview Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Services & Federal Solutions, LLC, a Chenega Professional Services' company, is looking for a Mid-Level Audit/COOP Business Analyst to support the Federal Housing Finance Agency (FHFA) audit, assessment and continuity of operations (COOP) activities by evaluating information technology systems, cybersecurity controls, and business processes. This position supports Federal Information Security Modernization Act (FISMA) audits, Office of Inspector General (OIG) audits, information technology control assessments, implementation of COOP and remediation tracking activities. The analyst is responsible for documenting audit procedures, analyzing technical and operational evidence, identifying control weaknesses, and communicating findings and recommendations to stakeholders. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee's knowledge, critical thinking, and innovative solutions for our clients. Responsibilities Support the planning, execution, and reporting of FISMA audits, OIG audits, information technology audits, and cybersecurity assessments. Evaluate information security controls and assess compliance with FISMA, NIST guidance, FHFA policies, and federal cybersecurity requirements. Collect, review, and maintain audit evidence, supporting documentation, and workpapers in accordance with federal audit standards. Coordinate with system owners, cybersecurity personnel, business stakeholders, and audit teams to obtain required documentation and evidence. Assist in developing audit programs, test procedures, risk assessments, and evaluation methodologies. Track audit findings, recommendations, corrective actions, and Plans of Action and Milestones (POA&Ms) through remediation and closure. Prepare status reports, briefing materials, dashboards, and executive-level summaries of audit activities and remediation efforts. Participate in interviews, walkthroughs, control testing, and validation activities. Communicate audit results and recommendations clearly to technical and non-technical audiences. Maintain awareness of emerging cybersecurity threats, federal audit standards, and industry best practices. Assist senior auditors and project leadership in the execution of contract deliverables and customer support activities. Develop and Execute Disaster Recovery Tests and Simulations: Develop and execute disaster recovery tests and simulations to validate the effectiveness of DR plans and procedures. Implement and Manage Backup Strategies: Implement and manage backup strategies to ensure that data is regularly backed up and can be restored effectively. Oversee Data and System Restoration: Oversee the restoration of data and systems from backups in the event of a disaster or data loss incident. Maintain Detailed Documentation: Create and maintain detailed documentation of disaster recovery plans, processes, and procedures. Continuously Review and Improve DR Strategies: Continuously review and improve DR strategies and procedures to ensure they remain effective and up-to-date. Qualifications Bachelor's degree in Cybersecurity, Information Systems, Computer Science, Information Technology, Accounting, Business Administration, or a related field. Three (3) to five (5) years of experience supporting federal IT audits, cybersecurity assessments, FISMA evaluations, OIG audits, COOP implementations or related compliance activities. Experience maintaining audit documentation, workpapers, and supporting evidence. Experience with disaster recovery planning, risk assessments, and business impact analyses, including the development and execution of disaster recovery tests and simulations. Strong written and verbal communication skills. Ability to obtain and maintain a Public Trust clearance. Preferred Qualifications: Certified Information Systems Auditor (CISA). Certified Information Systems Security Professional (CISSP). Certified Information Security Manager (CISM). Experience reviewing Service Organization Control (SOC) reports. Experience using Governance, Risk, and Compliance (GRC) platforms or audit management tools. Experience developing executive-level dashboards and reporting metrics. Familiarity with cybersecurity continuous monitoring programs. Knowledge, Skills and Abilities: Ability to analyze large datasets and identify risks, trends, and control weaknesses. Strong analytical, organizational, and problem-solving skills. Ability to prepare professional reports, presentations, audit documentation, and briefing materials. Ability to communicate technical concepts effectively to both technical and non-technical audiences. Ability to manage multiple assignments and meet established deadlines. Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams. Ability to work independently and collaboratively in a hybrid work environment. Ability to maintain professionalism and confidentiality while handling sensitive information. Final salary determination based on skill-set, qualifications, and approved funding. Many of our jobs come with great benefits - Some offerings are dependent upon the role, work schedule, or location, and may include the following: Paid Time Off PTO / Vacation - 5.67 hours accrued per pay period / 136 hours accrued annually Paid Holidays - 11 California residents receive an additional 24 hours of sick leave a year Health & Wellness Medical Dental Vision Prescription Employee Assistance Program Short- & Long-Term Disability Life and AD&D Insurance Spending Account Flexible Spending Account Health Savings Account Health Reimbursement Account Dependent Care Spending Account Commuter Benefits Retirement 401k / 401a Voluntary Benefits Hospital Indemnity Critical Illness Accident Insurance Pet Insurance Legal Insurance ID Theft Protection
Job DescriptionJob Description Overview Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Services & Federal Solutions, LLC, a Chenega Professional Services' company, is looking for a Mid-Level Audit/COOP Business Analyst to support the Federal Housing Finance Agency (FHFA) audit, assessment and continuity of operations (COOP) activities by evaluating information technology systems, cybersecurity controls, and business processes. This position supports Federal Information Security Modernization Act (FISMA) audits, Office of Inspector General (OIG) audits, information technology control assessments, implementation of COOP and remediation tracking activities. The analyst is responsible for documenting audit procedures, analyzing technical and operational evidence, identifying control weaknesses, and communicating findings and recommendations to stakeholders. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee's knowledge, critical thinking, and innovative solutions for our clients. Responsibilities Support the planning, execution, and reporting of FISMA audits, OIG audits, information technology audits, and cybersecurity assessments. Evaluate information security controls and assess compliance with FISMA, NIST guidance, FHFA policies, and federal cybersecurity requirements. Collect, review, and maintain audit evidence, supporting documentation, and workpapers in accordance with federal audit standards. Coordinate with system owners, cybersecurity personnel, business stakeholders, and audit teams to obtain required documentation and evidence. Assist in developing audit programs, test procedures, risk assessments, and evaluation methodologies. Track audit findings, recommendations, corrective actions, and Plans of Action and Milestones (POA&Ms) through remediation and closure. Prepare status reports, briefing materials, dashboards, and executive-level summaries of audit activities and remediation efforts. Participate in interviews, walkthroughs, control testing, and validation activities. Communicate audit results and recommendations clearly to technical and non-technical audiences. Maintain awareness of emerging cybersecurity threats, federal audit standards, and industry best practices. Assist senior auditors and project leadership in the execution of contract deliverables and customer support activities. Develop and Execute Disaster Recovery Tests and Simulations: Develop and execute disaster recovery tests and simulations to validate the effectiveness of DR plans and procedures. Implement and Manage Backup Strategies: Implement and manage backup strategies to ensure that data is regularly backed up and can be restored effectively. Oversee Data and System Restoration: Oversee the restoration of data and systems from backups in the event of a disaster or data loss incident. Maintain Detailed Documentation: Create and maintain detailed documentation of disaster recovery plans, processes, and procedures. Continuously Review and Improve DR Strategies: Continuously review and improve DR strategies and procedures to ensure they remain effective and up-to-date. Qualifications Bachelor's degree in Cybersecurity, Information Systems, Computer Science, Information Technology, Accounting, Business Administration, or a related field. Three (3) to five (5) years of experience supporting federal IT audits, cybersecurity assessments, FISMA evaluations, OIG audits, COOP implementations or related compliance activities. Experience maintaining audit documentation, workpapers, and supporting evidence. Experience with disaster recovery planning, risk assessments, and business impact analyses, including the development and execution of disaster recovery tests and simulations. Strong written and verbal communication skills. Ability to obtain and maintain a Public Trust clearance. Preferred Qualifications: Certified Information Systems Auditor (CISA). Certified Information Systems Security Professional (CISSP). Certified Information Security Manager (CISM). Experience reviewing Service Organization Control (SOC) reports. Experience using Governance, Risk, and Compliance (GRC) platforms or audit management tools. Experience developing executive-level dashboards and reporting metrics. Familiarity with cybersecurity continuous monitoring programs. Knowledge, Skills and Abilities: Ability to analyze large datasets and identify risks, trends, and control weaknesses. Strong analytical, organizational, and problem-solving skills. Ability to prepare professional reports, presentations, audit documentation, and briefing materials. Ability to communicate technical concepts effectively to both technical and non-technical audiences. Ability to manage multiple assignments and meet established deadlines. Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams. Ability to work independently and collaboratively in a hybrid work environment. Ability to maintain professionalism and confidentiality while handling sensitive information. Final salary determination based on skill-set, qualifications, and approved funding. Many of our jobs come with great benefits - Some offerings are dependent upon the role, work schedule, or location, and may include the following: Paid Time Off PTO / Vacation - 5.67 hours accrued per pay period / 136 hours accrued annually Paid Holidays - 11 California residents receive an additional 24 hours of sick leave a year Health & Wellness Medical Dental Vision Prescription Employee Assistance Program Short- & Long-Term Disability Life and AD&D Insurance Spending Account Flexible Spending Account Health Savings Account Health Reimbursement Account Dependent Care Spending Account Commuter Benefits Retirement 401k / 401a Voluntary Benefits Hospital Indemnity Critical Illness Accident Insurance Pet Insurance Legal Insurance ID Theft Protection
09/23/2026
Full time
Job DescriptionJob Description Overview Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Services & Federal Solutions, LLC, a Chenega Professional Services' company, is looking for a Mid-Level Audit/COOP Business Analyst to support the Federal Housing Finance Agency (FHFA) audit, assessment and continuity of operations (COOP) activities by evaluating information technology systems, cybersecurity controls, and business processes. This position supports Federal Information Security Modernization Act (FISMA) audits, Office of Inspector General (OIG) audits, information technology control assessments, implementation of COOP and remediation tracking activities. The analyst is responsible for documenting audit procedures, analyzing technical and operational evidence, identifying control weaknesses, and communicating findings and recommendations to stakeholders. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee's knowledge, critical thinking, and innovative solutions for our clients. Responsibilities Support the planning, execution, and reporting of FISMA audits, OIG audits, information technology audits, and cybersecurity assessments. Evaluate information security controls and assess compliance with FISMA, NIST guidance, FHFA policies, and federal cybersecurity requirements. Collect, review, and maintain audit evidence, supporting documentation, and workpapers in accordance with federal audit standards. Coordinate with system owners, cybersecurity personnel, business stakeholders, and audit teams to obtain required documentation and evidence. Assist in developing audit programs, test procedures, risk assessments, and evaluation methodologies. Track audit findings, recommendations, corrective actions, and Plans of Action and Milestones (POA&Ms) through remediation and closure. Prepare status reports, briefing materials, dashboards, and executive-level summaries of audit activities and remediation efforts. Participate in interviews, walkthroughs, control testing, and validation activities. Communicate audit results and recommendations clearly to technical and non-technical audiences. Maintain awareness of emerging cybersecurity threats, federal audit standards, and industry best practices. Assist senior auditors and project leadership in the execution of contract deliverables and customer support activities. Develop and Execute Disaster Recovery Tests and Simulations: Develop and execute disaster recovery tests and simulations to validate the effectiveness of DR plans and procedures. Implement and Manage Backup Strategies: Implement and manage backup strategies to ensure that data is regularly backed up and can be restored effectively. Oversee Data and System Restoration: Oversee the restoration of data and systems from backups in the event of a disaster or data loss incident. Maintain Detailed Documentation: Create and maintain detailed documentation of disaster recovery plans, processes, and procedures. Continuously Review and Improve DR Strategies: Continuously review and improve DR strategies and procedures to ensure they remain effective and up-to-date. Qualifications Bachelor's degree in Cybersecurity, Information Systems, Computer Science, Information Technology, Accounting, Business Administration, or a related field. Three (3) to five (5) years of experience supporting federal IT audits, cybersecurity assessments, FISMA evaluations, OIG audits, COOP implementations or related compliance activities. Experience maintaining audit documentation, workpapers, and supporting evidence. Experience with disaster recovery planning, risk assessments, and business impact analyses, including the development and execution of disaster recovery tests and simulations. Strong written and verbal communication skills. Ability to obtain and maintain a Public Trust clearance. Preferred Qualifications: Certified Information Systems Auditor (CISA). Certified Information Systems Security Professional (CISSP). Certified Information Security Manager (CISM). Experience reviewing Service Organization Control (SOC) reports. Experience using Governance, Risk, and Compliance (GRC) platforms or audit management tools. Experience developing executive-level dashboards and reporting metrics. Familiarity with cybersecurity continuous monitoring programs. Knowledge, Skills and Abilities: Ability to analyze large datasets and identify risks, trends, and control weaknesses. Strong analytical, organizational, and problem-solving skills. Ability to prepare professional reports, presentations, audit documentation, and briefing materials. Ability to communicate technical concepts effectively to both technical and non-technical audiences. Ability to manage multiple assignments and meet established deadlines. Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams. Ability to work independently and collaboratively in a hybrid work environment. Ability to maintain professionalism and confidentiality while handling sensitive information. Final salary determination based on skill-set, qualifications, and approved funding. Many of our jobs come with great benefits - Some offerings are dependent upon the role, work schedule, or location, and may include the following: Paid Time Off PTO / Vacation - 5.67 hours accrued per pay period / 136 hours accrued annually Paid Holidays - 11 California residents receive an additional 24 hours of sick leave a year Health & Wellness Medical Dental Vision Prescription Employee Assistance Program Short- & Long-Term Disability Life and AD&D Insurance Spending Account Flexible Spending Account Health Savings Account Health Reimbursement Account Dependent Care Spending Account Commuter Benefits Retirement 401k / 401a Voluntary Benefits Hospital Indemnity Critical Illness Accident Insurance Pet Insurance Legal Insurance ID Theft Protection
Jaquith Consulting Group Inc
Sacramento, California
Job Description Job Description Location: Sacramento, CA (on-site) Salary Range: $90,000-$150,000 (commensurate with experience) Employment Type: Full-time Position Summary Jaquith Consulting Group, Inc. (JCG) is seeking an experienced and detail-oriented Senior Document Controller to lead advanced document control operations for the California High-Speed Rail project. Under the direction of the Document Control Manager, the Senior Document Controller will serve as a subject matter expert and technical lead for document control operations, systems, and standards. The position provides advanced oversight of document management processes, ensures compliance with regulatory requirements, and supports the implementation, administration, and continuous improvement of the enterprise-wide Document Control System. The Senior Document Controller plays a critical role in stabilizing current document control operations while supporting long-term enterprise initiatives, system adoption, and best practices across projects and functional units. Key Responsibilities Serve as a senior-level subject matter expert for document control systems, processes, and standards across the organization Provide guidance, mentoring, and technical support to Document Controllers, Program Analysts, and project teams Act as a system administrator or power user for the enterprise Document Control System, supporting configuration, permissions, workflows, and troubleshooting Support enterprise document control initiatives, including system rollout, enhancements, and adoption strategies Oversee document intake, processing, distribution, storage, and archival activities to ensure compliance with standards, contractual requirements, and regulatory obligations Ensure adherence to document control procedures, metadata requirements, naming conventions, version control, and classification standards Review document submittals for completeness, accuracy, and compliance prior to acceptance into document management systems Support audit readiness efforts by ensuring documentation is complete, traceable, and properly maintained Support the procurement, deployment, configuration, and optimization of the enterprise-wide Document Control System Participate in defining system requirements, workflows, user roles, and reporting capabilities Identify system gaps, risks, and improvement opportunities; recommend and support enhancements to improve efficiency and data integrity Develop and maintain process maps, SOPs, desk manuals, and system user guides Monitor document control performance metrics, workload trends, and compliance indicators Maintain document control dashboards, trackers, and reporting tools to provide visibility into system health and operational performance Support risk identification and mitigation by maintaining document control risk logs and issue trackers Prepare summaries, reports, and briefings for leadership related to document control performance and system adoption Serve as a primary point of contact for document control matters with internal staff, consultants, contractors, and external partners Coordinate closely with project teams, IT, Business Analysts, procurement, and compliance staff to support document control needs Provide training, onboarding, and ongoing support to users of document control systems Support change management efforts related to new tools, workflows, and standards Contribute to continuous improvement initiatives to enhance document control efficiency, clarity, and consistency Support special projects, enterprise initiatives, and strategic priorities as assigned Promote a culture of accuracy, accountability, and best practices in document control Required Qualifications Bachelor's degree in Business Administration, Information Management, Records Management, Public Administration, or a related field; or equivalent professional experience Demonstrated experience performing document control functions on complex programs or capital projects Strong knowledge of document management systems, document control standards, and compliance requirements Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms Strong organizational, analytical, and communication skills with the ability to manage multiple priorities Experience developing SOPs, workflows, process maps, and training materials Ability to work independently and collaboratively with multidisciplinary teams Preferred Qualifications Experience supporting or administering an enterprise-wide Document Control System as a system administrator or SME 10 years of experience on projects similar in scope and complexity, preferably on large infrastructure, transportation, or public-sector programs Professional certification in document or records management (e.g., CDIA+, CRM) or equivalent Familiarity with audit processes, regulatory compliance, and document retention requirements Experience supporting system implementation, change management, or enterprise process improvement initiatives Knowledge, Skills & Abilities Sound understanding of document control principles, standards, and best practices, including metadata requirements, naming conventions, version control, and classification standards Experience with document control operations on complex, large-scale programs, preferably in infrastructure, transportation, or the public sector Maintain accuracy, accountability, and attention to detail while promoting a culture of best practices in document control Familiarity with developing SOPs, desk manuals, process maps, workflows, and system user guides Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms Clear written and verbal communication, including preparing summaries, reports, and briefings for leadership Jaquith Consulting Group and the California High-Speed Rail Authority are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, age, veteran status, or any other protected characteristic.
09/22/2026
Full time
Job Description Job Description Location: Sacramento, CA (on-site) Salary Range: $90,000-$150,000 (commensurate with experience) Employment Type: Full-time Position Summary Jaquith Consulting Group, Inc. (JCG) is seeking an experienced and detail-oriented Senior Document Controller to lead advanced document control operations for the California High-Speed Rail project. Under the direction of the Document Control Manager, the Senior Document Controller will serve as a subject matter expert and technical lead for document control operations, systems, and standards. The position provides advanced oversight of document management processes, ensures compliance with regulatory requirements, and supports the implementation, administration, and continuous improvement of the enterprise-wide Document Control System. The Senior Document Controller plays a critical role in stabilizing current document control operations while supporting long-term enterprise initiatives, system adoption, and best practices across projects and functional units. Key Responsibilities Serve as a senior-level subject matter expert for document control systems, processes, and standards across the organization Provide guidance, mentoring, and technical support to Document Controllers, Program Analysts, and project teams Act as a system administrator or power user for the enterprise Document Control System, supporting configuration, permissions, workflows, and troubleshooting Support enterprise document control initiatives, including system rollout, enhancements, and adoption strategies Oversee document intake, processing, distribution, storage, and archival activities to ensure compliance with standards, contractual requirements, and regulatory obligations Ensure adherence to document control procedures, metadata requirements, naming conventions, version control, and classification standards Review document submittals for completeness, accuracy, and compliance prior to acceptance into document management systems Support audit readiness efforts by ensuring documentation is complete, traceable, and properly maintained Support the procurement, deployment, configuration, and optimization of the enterprise-wide Document Control System Participate in defining system requirements, workflows, user roles, and reporting capabilities Identify system gaps, risks, and improvement opportunities; recommend and support enhancements to improve efficiency and data integrity Develop and maintain process maps, SOPs, desk manuals, and system user guides Monitor document control performance metrics, workload trends, and compliance indicators Maintain document control dashboards, trackers, and reporting tools to provide visibility into system health and operational performance Support risk identification and mitigation by maintaining document control risk logs and issue trackers Prepare summaries, reports, and briefings for leadership related to document control performance and system adoption Serve as a primary point of contact for document control matters with internal staff, consultants, contractors, and external partners Coordinate closely with project teams, IT, Business Analysts, procurement, and compliance staff to support document control needs Provide training, onboarding, and ongoing support to users of document control systems Support change management efforts related to new tools, workflows, and standards Contribute to continuous improvement initiatives to enhance document control efficiency, clarity, and consistency Support special projects, enterprise initiatives, and strategic priorities as assigned Promote a culture of accuracy, accountability, and best practices in document control Required Qualifications Bachelor's degree in Business Administration, Information Management, Records Management, Public Administration, or a related field; or equivalent professional experience Demonstrated experience performing document control functions on complex programs or capital projects Strong knowledge of document management systems, document control standards, and compliance requirements Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms Strong organizational, analytical, and communication skills with the ability to manage multiple priorities Experience developing SOPs, workflows, process maps, and training materials Ability to work independently and collaboratively with multidisciplinary teams Preferred Qualifications Experience supporting or administering an enterprise-wide Document Control System as a system administrator or SME 10 years of experience on projects similar in scope and complexity, preferably on large infrastructure, transportation, or public-sector programs Professional certification in document or records management (e.g., CDIA+, CRM) or equivalent Familiarity with audit processes, regulatory compliance, and document retention requirements Experience supporting system implementation, change management, or enterprise process improvement initiatives Knowledge, Skills & Abilities Sound understanding of document control principles, standards, and best practices, including metadata requirements, naming conventions, version control, and classification standards Experience with document control operations on complex, large-scale programs, preferably in infrastructure, transportation, or the public sector Maintain accuracy, accountability, and attention to detail while promoting a culture of best practices in document control Familiarity with developing SOPs, desk manuals, process maps, workflows, and system user guides Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms Clear written and verbal communication, including preparing summaries, reports, and briefings for leadership Jaquith Consulting Group and the California High-Speed Rail Authority are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, age, veteran status, or any other protected characteristic.
Job Description Job Description Shape the future of Search. About BrightEdge BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we're trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. About the Role BrightEdge is growing, and we are looking for a sharp, problem-solving Senior Analyst of Revenue Operations who knows "what good looks like" and is eager to help optimize and scale our go-to-market engine. This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives. As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements-with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands. How You'll Spend Your Time Executive Presentation & Stakeholder Partnership: Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth. Bookings & Retention Forecasting: Own bookings, upsell and renewal (CRR) forecasting end to end - rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly. Process Discovery & Optimization: Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency. Salesforce Enhancement & Redesign: Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment - defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption. Deal Desk Workflows & Governance: Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle. End-to-End Project Management: Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement. Month End Close: Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time. We're Excited About You If You Have 2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements. Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions. Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders. Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms - including the ability to build and maintain working forecast models for renewals, upsell and bookings. Strong Salesforce Acumen: Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus. Project Management Rigor: Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion. Industry Background: Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals. Bachelor's degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field. Ability to work on-site at least 4 days a week in our Chicago, IL office. Benefits! Motivating, high-impact work that builds your career Medical, dental, and vision insurance with multiple package options 15-23 days PTO depending on tenure plus 10 paid holidays Pet insurance to keep your fur family happy and healthy Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs No or low cost therapy and professional coaching sessions through Spring Health 4-6 weeks fully paid parental leave Quarterly office outings: Baseball games, boats, and more! Actual compensation will depend on your skills, experience, and other job-related factors. How we work BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. If you're excited about this role but don't meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we're committed to building a team where everyone feels they belong and can do their best work.
09/18/2026
Full time
Job Description Job Description Shape the future of Search. About BrightEdge BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we're trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. About the Role BrightEdge is growing, and we are looking for a sharp, problem-solving Senior Analyst of Revenue Operations who knows "what good looks like" and is eager to help optimize and scale our go-to-market engine. This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives. As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements-with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands. How You'll Spend Your Time Executive Presentation & Stakeholder Partnership: Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth. Bookings & Retention Forecasting: Own bookings, upsell and renewal (CRR) forecasting end to end - rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly. Process Discovery & Optimization: Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency. Salesforce Enhancement & Redesign: Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment - defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption. Deal Desk Workflows & Governance: Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle. End-to-End Project Management: Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement. Month End Close: Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time. We're Excited About You If You Have 2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements. Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions. Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders. Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms - including the ability to build and maintain working forecast models for renewals, upsell and bookings. Strong Salesforce Acumen: Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus. Project Management Rigor: Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion. Industry Background: Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals. Bachelor's degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field. Ability to work on-site at least 4 days a week in our Chicago, IL office. Benefits! Motivating, high-impact work that builds your career Medical, dental, and vision insurance with multiple package options 15-23 days PTO depending on tenure plus 10 paid holidays Pet insurance to keep your fur family happy and healthy Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs No or low cost therapy and professional coaching sessions through Spring Health 4-6 weeks fully paid parental leave Quarterly office outings: Baseball games, boats, and more! Actual compensation will depend on your skills, experience, and other job-related factors. How we work BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. If you're excited about this role but don't meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we're committed to building a team where everyone feels they belong and can do their best work.
Job Description Job Description Senior Physical Electronic Security Technician - Commercial Enterprise Systems Location: Colorado Department: Physical Security / Commercial Systems Employment Type: Full-Time Position Summary We are seeking an experienced Senior Physical Electronic Security Technician with extensive expertise in enterprise electronic security systems, specifically the e nterprise access control platforms, to install, service, and maintain commercial electronic security systems across a wide range of enterprise environments. The ideal candidate will possess deep technical knowledge of integrated access control, IP video surveillance, intrusion detection, intercom systems, and security networking. This individual will lead installation, commissioning, troubleshooting, preventative maintenance, and system upgrades while ensuring the highest standards of quality, reliability, and customer satisfaction. This role requires a technician who can work independently, lead field activities, mentor junior technicians, and interact professionally with customers, project managers, vendors, and internal operations teams. Key Responsibilities Electronic Security Systems Install, commission, troubleshoot, and maintain enterprise electronic security systems. Perform advanced programming, configuration, and diagnostics of access control systems. Configure and maintain: Intelligent controllers Access control panels Card readers Electric locking hardware Request-to-exit devices Door position switches Elevator control integrations Install and support enterprise IP video surveillance platforms and associated hardware. Configure cameras, recording servers, video storage, and analytics. Diagnose hardware, firmware, software, and communication failures. Commercial Enterprise Security Infrastructure Install and service integrated electronic security systems for commercial office buildings, healthcare facilities, educational campuses, manufacturing facilities, municipal buildings, and other enterprise environments. Coordinate system upgrades, expansions, and service activities with customers while minimizing disruption to daily operations. Perform system commissioning and acceptance testing for new construction and retrofit projects. Ensure installations comply with customer specifications, manufacturer requirements, and industry best practices. Support service calls, preventative maintenance programs, and emergency repair requests. Systems Integration Integrate security platforms with: Video Management Systems (VMS) Intrusion Detection Systems (IDS) Visitor Management Systems Building Automation Systems (BAS) Fire Alarm Interfaces Intercom and Communications Systems Configure TCP/IP communications between enterprise security devices. Troubleshoot network communication issues involving switches, VLANs, PoE infrastructure, and fiber optic networks. Installation & Commissioning Lead field installation activities for new security system deployments. Read and interpret: Construction drawings Security riser diagrams Wiring diagrams Floor plans Sequences of operation Install and terminate: Category cable Fiber optic cable Composite security cable RS-485 communications Low-voltage power circuits Perform commissioning, customer acceptance testing, training, and project turnover. Maintenance & Service Perform preventative maintenance inspections. Respond to scheduled and emergency service calls. Diagnose complex hardware and software failures. Replace defective equipment and perform firmware and software upgrades. Complete service reports and maintain accurate documentation of all work performed. Leadership Mentor junior technicians. Lead installation and service teams on commercial projects. Coordinate with project managers, general contractors, customer representatives, and subcontractors. Provide technical guidance during complex installations and troubleshooting activities. Ensure installations meet company quality standards, manufacturer specifications, and applicable electrical and life safety codes. Required Qualifications 5+ years of experience installing and servicing enterprise electronic security systems. 3+ years of advanced experience with Lenel OnGuard, CCure, Genetec, or ProWatch Systems . Extensive experience with commercial enterprise security systems including access control, video surveillance, intrusion detection, and integrated security platforms. Strong understanding of: Access Control IP Video Surveillance Intrusion Detection Security Networking Low Voltage Systems Experience with enterprise security server architecture. Strong knowledge of: TCP/IP networking VLANs Power over Ethernet (PoE) Fiber optics Windows Server environments SQL fundamentals Ability to independently diagnose complex hardware and software issues. Ability to read electrical and low-voltage construction drawings. Excellent customer communication, organization, and documentation skills. Preferred Qualifications Experience with: Genetec Security Center Milestone XProtect Avigilon Control Center Honeywell Pro-Watch Software House C•CURE 9000 Experience integrating intelligent locking hardware from manufacturers such as: ASSA ABLOY Allegion OSHA 10 or OSHA 30 certification. Manufacturer certifications for enterprise access control, video management, or intrusion detection platforms. Experience managing customer-facing service projects and leading installation teams. Technical Skills Enterprise Access Control Lenel OnGuard Administration Intelligent Controllers IP Camera Systems Video Management Systems Intrusion Detection Systems Intercom Systems Fiber Optic Installation Low Voltage Cabling Door Hardware Integration Network Troubleshooting TCP/IP SQL Databases Windows Server Power Supplies Security Networking System Commissioning Preventative Maintenance Root Cause Analysis Physical Requirements Lift up to 50 pounds. Work from ladders and lifts. Travel between customer sites as required. Work in occupied commercial buildings, construction sites, and secure facilities. Ability to participate in after-hours service calls, project cutovers, and occasional on-call rotations. What Success Looks Like The successful candidate consistently delivers reliable, high-quality electronic security solutions that exceed customer expectations. They serve as a technical expert for enterprise security systems, proactively resolve complex issues, ensure projects are completed safely and efficiently, and provide leadership that enhances team performance and customer confidence. Through technical excellence, professionalism, and a commitment to quality, they help reinforce Justified Technology's reputation as a trusted provider of integrated commercial security solutions. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work.
09/13/2026
Full time
Job Description Job Description Senior Physical Electronic Security Technician - Commercial Enterprise Systems Location: Colorado Department: Physical Security / Commercial Systems Employment Type: Full-Time Position Summary We are seeking an experienced Senior Physical Electronic Security Technician with extensive expertise in enterprise electronic security systems, specifically the e nterprise access control platforms, to install, service, and maintain commercial electronic security systems across a wide range of enterprise environments. The ideal candidate will possess deep technical knowledge of integrated access control, IP video surveillance, intrusion detection, intercom systems, and security networking. This individual will lead installation, commissioning, troubleshooting, preventative maintenance, and system upgrades while ensuring the highest standards of quality, reliability, and customer satisfaction. This role requires a technician who can work independently, lead field activities, mentor junior technicians, and interact professionally with customers, project managers, vendors, and internal operations teams. Key Responsibilities Electronic Security Systems Install, commission, troubleshoot, and maintain enterprise electronic security systems. Perform advanced programming, configuration, and diagnostics of access control systems. Configure and maintain: Intelligent controllers Access control panels Card readers Electric locking hardware Request-to-exit devices Door position switches Elevator control integrations Install and support enterprise IP video surveillance platforms and associated hardware. Configure cameras, recording servers, video storage, and analytics. Diagnose hardware, firmware, software, and communication failures. Commercial Enterprise Security Infrastructure Install and service integrated electronic security systems for commercial office buildings, healthcare facilities, educational campuses, manufacturing facilities, municipal buildings, and other enterprise environments. Coordinate system upgrades, expansions, and service activities with customers while minimizing disruption to daily operations. Perform system commissioning and acceptance testing for new construction and retrofit projects. Ensure installations comply with customer specifications, manufacturer requirements, and industry best practices. Support service calls, preventative maintenance programs, and emergency repair requests. Systems Integration Integrate security platforms with: Video Management Systems (VMS) Intrusion Detection Systems (IDS) Visitor Management Systems Building Automation Systems (BAS) Fire Alarm Interfaces Intercom and Communications Systems Configure TCP/IP communications between enterprise security devices. Troubleshoot network communication issues involving switches, VLANs, PoE infrastructure, and fiber optic networks. Installation & Commissioning Lead field installation activities for new security system deployments. Read and interpret: Construction drawings Security riser diagrams Wiring diagrams Floor plans Sequences of operation Install and terminate: Category cable Fiber optic cable Composite security cable RS-485 communications Low-voltage power circuits Perform commissioning, customer acceptance testing, training, and project turnover. Maintenance & Service Perform preventative maintenance inspections. Respond to scheduled and emergency service calls. Diagnose complex hardware and software failures. Replace defective equipment and perform firmware and software upgrades. Complete service reports and maintain accurate documentation of all work performed. Leadership Mentor junior technicians. Lead installation and service teams on commercial projects. Coordinate with project managers, general contractors, customer representatives, and subcontractors. Provide technical guidance during complex installations and troubleshooting activities. Ensure installations meet company quality standards, manufacturer specifications, and applicable electrical and life safety codes. Required Qualifications 5+ years of experience installing and servicing enterprise electronic security systems. 3+ years of advanced experience with Lenel OnGuard, CCure, Genetec, or ProWatch Systems . Extensive experience with commercial enterprise security systems including access control, video surveillance, intrusion detection, and integrated security platforms. Strong understanding of: Access Control IP Video Surveillance Intrusion Detection Security Networking Low Voltage Systems Experience with enterprise security server architecture. Strong knowledge of: TCP/IP networking VLANs Power over Ethernet (PoE) Fiber optics Windows Server environments SQL fundamentals Ability to independently diagnose complex hardware and software issues. Ability to read electrical and low-voltage construction drawings. Excellent customer communication, organization, and documentation skills. Preferred Qualifications Experience with: Genetec Security Center Milestone XProtect Avigilon Control Center Honeywell Pro-Watch Software House C•CURE 9000 Experience integrating intelligent locking hardware from manufacturers such as: ASSA ABLOY Allegion OSHA 10 or OSHA 30 certification. Manufacturer certifications for enterprise access control, video management, or intrusion detection platforms. Experience managing customer-facing service projects and leading installation teams. Technical Skills Enterprise Access Control Lenel OnGuard Administration Intelligent Controllers IP Camera Systems Video Management Systems Intrusion Detection Systems Intercom Systems Fiber Optic Installation Low Voltage Cabling Door Hardware Integration Network Troubleshooting TCP/IP SQL Databases Windows Server Power Supplies Security Networking System Commissioning Preventative Maintenance Root Cause Analysis Physical Requirements Lift up to 50 pounds. Work from ladders and lifts. Travel between customer sites as required. Work in occupied commercial buildings, construction sites, and secure facilities. Ability to participate in after-hours service calls, project cutovers, and occasional on-call rotations. What Success Looks Like The successful candidate consistently delivers reliable, high-quality electronic security solutions that exceed customer expectations. They serve as a technical expert for enterprise security systems, proactively resolve complex issues, ensure projects are completed safely and efficiently, and provide leadership that enhances team performance and customer confidence. Through technical excellence, professionalism, and a commitment to quality, they help reinforce Justified Technology's reputation as a trusted provider of integrated commercial security solutions. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work.