13 jobs found

Job Description Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client's focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced IT Network Engineer to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Network Engineer is responsible for maintaining, configuring, troubleshooting and supporting various IT computer networks and systems. The ideal candidate will have relevant technical education, certifications and 5+ years of relevant IT Network Engineering and cybersecurity experience. Experience with software platforms used in Building, Construction or related areas is highly desirable. Must be customer-focused with effective influencing and communication skills, and a strong understanding of system user needs. PRIMARY RESPONSIBILITIES INCLUDE: Maintain, configure, troubleshoot and support various IT computer networks and systems. Install, update and configure network software, manage user accounts and monitor network and system performance. Resolve technical network and system issues. Provide ongoing support, upgrades and enhancements for the assigned systems platforms. Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that network and systems software is configured properly and that all business requirements are successfully met. Implement and support new client requirements and customizations. Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: Bachelor's Degree in Computer Science, Information Technology, or closely related field. Relevant IT network and systems administration certifications such as CCNA, Comp TIA Network+, CCNP, CCIE, Microsoft Azure or AWS network certifications. 5+ years of relevant IT Network Systems Administration experience managing and supporting large IT networks and systems software platforms. Knowledge of Microsoft Intune device and application management platform desirable Knowledge of operating systems, networking protocols (TCP/IP, DNS), cloud platforms (Azure, AWS), and scripting languages. Network and systems cybersecurity experience required. Understanding of various software platforms used in Construction, Building or related functions or industries. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experienced in incident management including ownership, assessment and initial support, escalation / notification, business impact analysis, resolution tracking and senior escalations. Demonstrated understanding of Project Management principles and practices. Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues. Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking. Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player. Must be able to pass a required background check and/or security clearance to work on government projects. Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Office-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. K EY RELATIONSHIPS / STAKEHOLDERS : IT Project Manager Internal Team Members, Users, Clients and SME's Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: Base Salary Range: $90,000 - $110,000, commensurate with experience and qualifications Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: Systems Administrator / Specialist Network Administrator / Specialist Technology Administrator / Specialist IT Specialist Company Description Talent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Company Description Talent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at:

Job Description Job Description At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked in the National Law Journal's survey of the nation's largest law firms. Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally. The Position We're looking for a Senior Network Engineer to own and evolve our enterprise network across multi-site and cloud environments. You'll be a key technical voice shaping infrastructure strategy, driving security posture through zero-trust principles, and ensuring high availability for business-critical systems - all while working remotely on a collaborative, senior-level team. Key Responsibilities Design & Architecture Architect scalable, resilient network solutions including routing/switching, SD-WAN, firewalls, VPN, QoS, and zero-trust segmentation. Define requirements, evaluate technologies, and lead infrastructure changes from design through implementation. Develop and maintain business continuity and disaster recovery plans for all network components. Operations & Maintenance Perform proactive maintenance - patching, upgrades, tuning, and health monitoring across the networking estate. Manage vulnerability findings and vendor security advisories for network equipment and systems. Maintain accurate network documentation, configuration baselines, and topology diagrams. Own and resolve network-related incidents and service requests, driving issues to resolution. Collaboration & Strategy Partner with security, infrastructure, and application teams to support firm-wide initiatives. Evaluate emerging technologies and translate their impact into actionable recommendations. Serve as a technical mentor and backup resource across the Network Engineering team. Communicate clearly with technical and non-technical stakeholders at all levels. Qualifications 10+ years of hands-on network engineering experience across multi-site enterprise environments Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent professional experience. Palo Alto Firewalls - Production deployment, policy management, and troubleshooting of Palo Alto NGFW (Panorama experience a strong plus). Cisco ACI - Hands-on experience with Nexus 9300/9000 series in ACI mode - fabric design, EPG/contract configuration, and troubleshooting. Proven ability to architect, implement, and troubleshoot complex, multi-vendor network infrastructure. Strong documentation habits - you leave networks better documented than you found them. Ability to translate ambiguous business requirements into clear, implementable technical designs. Excellent communication skills - comfortable presenting to both engineers and executives. Strong project management instincts with the ability to juggle multiple workstreams independently. A collaborative, team-first mentality balanced with the ability to drive work autonomously. Routing & Switching Deep expertise in enterprise routing protocols (OSPF, BGP) and switching (VLANs, port channels, spanning tree, QoS) across multi-site environments. Cisco certification at the professional or expert level (CCNP, CCDP, or CCIE) strongly preferred. Experience in professional services, financial services, or legal industry environments. Familiarity with network automation tooling (Ansible, Python/Netmiko, Terraform for network infra). Experience with public cloud networking (AWS, Azure) and hybrid connectivity patterns. Exposure to Panorama for centralized Palo Alto management at scale. Core Networking SD-WAN (Silver Peak / HPE Aruba EdgeConnect) - deployment, policy, and optimization DMVPN, IPSec VPN, and secure remote access architectures Load balancing (Citrix NetScaler / ADC) - configuration, SSL offload, and health monitoring Wireless networking via Cisco Meraki - deployment, RF planning, and troubleshooting Network tapping and packet capture solutions for visibility and forensics Security & Zero Trust Zscaler (ZIA/ZPA) - implementation, policy configuration, and troubleshooting ACL development and firewall policy lifecycle management Zero-trust network segmentation principles and implementation WAF configuration and proxy infrastructure Collaboration & Voice Cisco Call Manager (CUCM) and Unity Connection - administration and troubleshooting Network monitoring and management platforms (SolarWinds, PRTG, or equivalent) Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $135,000-$150,000 USD Why Should You Apply? Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at . Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here. California Residents may review our CCPA notice for applicants and employees here.

Position summary Work Schedule: Saturday - Wednesday Midnight - 08:30 am Must reside within approximately an hour of the Pittsburgh office. See full details in the Working Conditions section below. Reports to: Network Operations Center Senior Manager The IT Network Operations Center Technician is responsible for monitoring and supporting the Firm's enterprise infrastructure, systems, platforms, and applications within a 24x7x365 Network Operations Center environment. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity. The role coordinates with internal technical teams, vendors, and service providers to support service restoration, operational continuity, approved changes, infrastructure initiatives, documentation, and reporting. Success in this position requires strong troubleshooting, communication, customer service, prioritization, and documentation skills in a time-sensitive operational environment. Job duties and responsibilities Monitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24 7 365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. Serve as an escalation point for incidents, coordinating with internal teams, vendors and service providers to restore services and minimize impact. Execute incident management processes, including ticket creation, updates, resolution and escalation in accordance with SLAs. Lead or support incident bridge calls, ensuring effective communication, documentation and timely resolution. Communicate clearly with technical teams, end users and leadership using standardized tools, including O365, SharePoint, notification systems; issue timely incident notifications and status updates in alignment with service protocols. Monitor and troubleshoot cloud and network performance issues across data centers and office locations, including LAN/WAN, wireless and provider connectivity. Perform basic system administration tasks, including server access, health checks, troubleshooting outages and supporting break/fix activities, patch validation, and remediation across physical, virtual, Windows and Linux environments. Identify and respond to security events, such as phishing, malware, suspicious activity, and escalate in accordance with established procedures. Provide Tier 1 infrastructure support and act as an escalation point for the IT Help Desk. Support infrastructure projects including site builds, refreshes, hardware installations and system turn-ups. Monitor and support critical facility systems, including UPS, PDUs and environmental monitoring tools, to ensure operational continuity. Execute approved changes following change management policies, including documentation of steps, risks and impacts; support emergency changes as required. Contribute to problem management by identifying recurring issues and coordinating with responsible teams to implement long-term solutions. Maintain accurate documentation and generate operational reports using tools such as Excel, Word and reporting platforms (e.g., Power BI preferred). With approval, participate in continuous improvement efforts, training and enterprise IT initiatives, including upgrades, testing, and deployments. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in computer science, information technology or equivalent work experience. Additional training/certification in relevant areas of study strongly preferred. Experience: Minimum of 3 yearsexperience in an IT Operations function in a large professional services environment preferred. Experience providing support to users and IT operations required. Experience coordinating with managed service providers to resolve infrastructure or systems issues. Prior exposure to enterprise environments involving data centers, cloud infrastructure and server platforms (Windows/Linux) preferred. Familiarity with ITIL-based operational frameworks such as incident response, change management and problem management. Experience in a law firm or other professional services environment preferred. Skills: Strong technical skills across enterprise technologies including networking, security, virtualization, databases (e.g., SQL), cloud and storage platforms. Proficiency with core enterprise systems and platforms, including Exchange, SharePoint, Citrix, mobile computing tools and document management systems. Proficiency with cloud-based systems and enterprise monitoring tools such as SolarWinds. Ability to troubleshoot system performance issues and document resolutions accurately. Strong problem-solving skills, with the ability to assess issues and determine appropriate next steps within defined troubleshooting and escalation procedures. Effective verbal and written communication skills, with the ability to actively listen and interact professionally with users, team members and vendors. Customer service mindset with the ability to provide responsive technical support, while remaining flexible and adaptable in a fast-paced environment with shifting priorities and time-sensitive demands. Ability to manage multiple tasks, prioritize effectively, and meet established timelines while responding to a variety of user needs. Able to work independently and collaboratively, building strong relationships across teams and with external stakeholders to foster effective partnerships. Aptitude for learning and applying new technologies and processes. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to provide off-hours support and coverage, including evenings, weekends, and holidays, to support critical incidents or business needs. Working conditions Works remotely; however, this position requires residence within approximately one hour commuting distance from the Pittsburgh office. This role requires occasional in-office presence, anticipated to be approximately 2-3 days per month, to support business needs such as system testing, training, major rollouts, business continuity activities, emergencies, or other special circumstances. Proximity to the office is required to support these needs. Occasionally called upon to work hours in excess of the normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This is a non-exempt position. The hourly wage range for this role is $33.17 to $37.50 per hour, with an estimated annual compensation range of $69,000 to $78,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.

Systems Engineer II - Security THIS ROLE WILL BE BASED ON-SITE, IN OUR IRVING, TX. OFFICE We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Systems Engineer II - Security is a mid-level position responsible for enhancing and maintaining the security of the organization's information technology infrastructure. The Systems Engineer II - Security role is responsible for designing, implementing, and operating enterprise identity and access controls across IAM, IGA, and PAM platforms to ensure the right users and workloads have the right access at the right time. This role reduces identity-related risk by enforcing least privilege, strengthening authentication, and governing privileged access in alignment with security and regulatory requirements. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Systems Security: Support enterprise IAM solutions that collectively deliver single sign-on (SSO), multifactor authentication (MFA), identity governance and administration, and privileged access management for all types of identities, including on-premises, hybrid, cloud-only, non-human (service accounts), and application-based credentials (API keys, tokens). Engineer and operate IGA capabilities, including joiner mover leaver workflows, access request and approval, automated provisioning/de provisioning, and role based access control (RBAC/ABAC) Implement and manage PAM platforms for privileged account onboarding, credential vaulting, password rotation, session monitoring/recording, and just in time (JIT) elevation. Design and implement identity and access controls for AI agents and non-human identities (service accounts, bots, APIs, workloads), including lifecycle management, secrets management, least-privilege roles, and monitoring of machine-to-machine access in alignment with Zero Trust principles. Monitor identity and privileged access activities, analyze logs and alerts, and support incident response and forensic investigations related to compromised identities or misuse of privilege. Support audit, compliance, and certification efforts by providing evidence, improving control design, and remediating findings related to IAM, IGA, and PAM. Troubleshoot complex IAM/IGA/PAM issues, perform root cause analysis, and drive continuous improvement and modernization of identity platforms. Collaborate with security architecture, infrastructure, application, and DevOps teams to embed identity security and Zero Trust principles in new solutions and strategic programs. Document architectures, standards, runbooks, and knowledge articles, and provide guidance and training to operations and application teams on identity security best practices Participate in Proof of Concepts and product evaluations of new and emerging Identity security services and technologies. May provide mentorship and support to various junior security engineers and security operations team members. Requirements Education: Bachelor's degree required in Computer Science, Cybersecurity, Engineering, or related field. Experience: 4-5 years of hands-on cybersecurity engineering experience with exposure to IAM. 4+ years of relevant work experience in security engineering, with a focus on concepts and technologies in Identity & Access Management (IAM) like SailPoint, Delinea, CyberArk, Entra ID, Ping Identities 2+ years of relevant work experience with Identity and Access Management solutions, including the implementation and configuration of solutions for Single Sign-On (SSO), Multifactor Authentication (MFA), and various identity integration protocols (SAML, OIDC). Experience building and maintaining SailPoint connectors, aggregation and provisioning jobs, roles/entitlements, and workflows for HR-driven JML processes. Experience administering Microsoft Entra ID, including users, groups, roles, app registrations, and enterprise applications. Working knowledge of solutions for Identity Governance and Administration, Privileged Access Management, and access control models such as RBAC, ABAC, PBAC, and FGAC Certifications: Any Certified Information Systems Security Professional (CISSP), CompTIA Security+, Certified Identity and Access Manager (CIAM), or similar advanced cloud security certifications preferred. Additional Skills, Knowledge, and Experience: Working knowledge of cloud-based Identity Providers, access controls, and hybrid federated IAM architectures. Experience in designing, configuring, and administering SailPoint Identity Security Cloud for identity lifecycle, access request, certifications, and policy/SoD controls. Strong knowledge and experience with Microsoft Active Directory (AD) Domain Services, management of AD users and security groups, and security best practices for configuring AD infrastructure, policies, group policy objects. Experience with implementing access control mechanisms, such as authentication policies, identity lifecycle management (provisioning, deprovisioning), and methods for authorization management. Strong skills in developing visual design documentation (Visio, Lucid), oral presentation skills, problem solving / critical thinking, and decision-making skills. Strong verbal and written communication skills. Ability to facilitate productive meetings and work comfortably in a team-oriented environment. Personal Attributes: Team Player: Ability to work collaboratively with senior engineers, IT teams, and other stakeholders to achieve shared goals. Communication: Effective written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. Ability to leverage communication skills to ensure a strong commitment to customer service. Detail-Oriented: Attention to detail and consideration of the non-technical components necessary for successfully executing projects and initiatives. Adaptability: Ability to balance multiple competing prioities in a fast-paced environment. Minimal Supervision: Comfortable with executing workstreams independently with a positive and self-motivated drive. Exercise sound judgement in complex situations. Additional Requirements: Continuous Learning: Commitment to staying current with industry trends and pursuing relevant certifications and training. Travel: Willingness to travel occasionally This role is ideal for a motivated systems security engineer looking to use and build upon their existing technical skillsets. This role will deliver significant and essential security services necessary to protect the business operations of a large-scale enterprise. If you are passionate about cybersecurity and eager to grow in a fast-paced, collaborative environment, we encourage you to apply. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Position summary The Senior Technology Project Manager leads the planning, execution and successful delivery of complex, high-impact, enterprise-wide technology projects and programs that support firmwide business and technology priorities. These initiatives may include enterprise platforms, AI-enabled solutions, software development, data and analytics, cloud and infrastructure, cybersecurity, and digital transformation efforts. Operating with substantial autonomy, this role manages multiple concurrent initiatives through the project lifecycle and exercises independent judgment in aligning project scope, schedule, budget, risks, dependencies, stakeholders, governance needs, and delivery outcomes. This role serves as a trusted partner to executive sponsors, technology leadership, business stakeholders, technical teams, and external partners to translate business and technical needs into actionable delivery plans and support stakeholder alignment, informed decision-making, change readiness, adoption and business outcomes. The Senior Technology Project Manager also provides senior-level guidance to project managers, analysts, vendors, and project teams. Job duties and responsibilities Lead the successful delivery of complex, high-visibility, enterprise-wide technology projects and programs, exercising independent judgment throughout the full project lifecycle, including initiation, planning, execution, monitoring, implementation, and closure. Independently manage a portfolio of 3-5 concurrent enterprise technology projects and programs, typically ranging from 9-24 months in duration, while supporting Technology PMO operational activities as assigned. Manage enterprise technology projects and programs involving multiple workstreams, cross-functional dependencies, organizational change, technology complexity, and material business impact. Manage strategic technology initiatives across enterprise platforms, software and digital solutions, artificial intelligence (AI), data and analytics, cloud and infrastructure, cybersecurity, and other firmwide technology priorities. Lead assigned complex or emerging technology initiatives by clarifying objectives, requirements, stakeholder roles, project-level governance, and delivery approach needed for execution. Partner with executive sponsors, technology leadership, business stakeholders, technical delivery teams, and external partners to define objectives, establish success criteria, align priorities, and translate business and technical needs into actionable delivery plans. Develop and maintain integrated project and program plans, including scope, schedules, budgets, resource plans, dependencies, project-level governance, communication plans, success metrics, and expected benefits. Coordinate and influence cross-functional teams operating in matrixed environments, holding internal resources, vendors, consultants, and delivery partners accountable for project commitments, quality standards, timelines, budgets, and applicable contractual obligations. Identify, assess, and proactively manage project and program risks, issues, assumptions, dependencies, resource constraints, and organizational impacts; develop mitigation strategies and drive resolution of complex delivery challenges. Lead executive-level communications, steering committees, sponsor briefings, stakeholder meetings, and decision-making forums to present project status, risks, recommendations, tradeoffs, resource needs, delivery forecasts, and strategic considerations. Ensure assigned technology initiatives align with enterprise architecture standards, cybersecurity requirements, data governance practices, operational support models, regulatory obligations, and applicable technology strategy. Monitor and report on project health, delivery performance, financial status, milestone achievement, resource utilization, adoption readiness, operational readiness, expected benefits, and business outcomes. Lead project change readiness, stakeholder alignment, communications, adoption planning, training coordination, post-implementation monitoring, and transition-to-support activities. Serve as a project-level escalation point and provide senior project management support for assigned at-risk, business-led, transitioning, or underperforming projects and programs, including recovery planning, stakeholder alignment, resource constraints, and complex delivery challenges. Contribute to continuous improvement of Technology PMO methodologies, templates, governance practices, and processes based on project delivery experience and lessons learned. Provide senior-level guidance, coaching, mentoring, and subject matter expertise to project managers, business analysts, vendors, and project teams to support consistent project delivery practices and application of Technology PMO practices. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in Information Technology, Computer Science, Information Systems, Project Management, Business Administration, or a related technical or business field required. PMP or comparable project management certification preferred. Experience: Minimum of 10 years of project and/or program management experience, including experience managing IT, technology, systems implementation, infrastructure, software, enterprise application, or related technology projects. Demonstrated experience managing complex, high-visibility, enterprise-wide, or business transformation technology projects across one or more IT domains, such as cloud, SaaS, IaaS, PaaS, network, information security, enterprise applications, or custom development. Proven experience managing project timelines, budgets, risks, resources, priorities, and cross-functional technical and business project teams required. Experience advising project sponsors, leadership, and stakeholders on project risks, dependencies, decisions, tradeoffs, and delivery recommendations required. Experience providing senior project-level guidance, mentoring, escalation support, review of project delivery artifacts, or knowledge sharing to project managers, analysts, vendors, and project team members required. Experience working in a law firm, professional services, or similarly complex and highly matrixed business environment preferred. Skills: Proficiency with project management, documentation, reporting, and collaboration tools, including Microsoft Project, Microsoft Office Suite, Visio, Power BI, SharePoint, Microsoft Teams, and Zoom. Skilled in translating complex business needs into clear business and technical requirements, project documentation, and stakeholder communications. Effective communication and facilitation skills, with the ability to communicate clearly with executive, technical and non-technical stakeholders at all levels. Ability to build relationships, influence others, negotiate priorities, and manage expectations across cross-functional and matrixed teams. Effective problem-solving, conflict resolution, and decision-making skills in a complex project-based environment. Sound judgment in evaluating project risks, dependencies, competing priorities, escalations, and issues. Skilled in providing project-level guidance, mentoring, and knowledge sharing to project team members. Project organization and follow-through, including the ability to manage deadlines, documentation, decisions, and next steps across multiple complex projects. Flexible and adaptable in response to changing business needs, project scope, priorities, and timelines. Ability to work independently and remain productive, responsive, and accountable in a remote or hybrid environment. Additional information Supervisory responsibilities: None. Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work an adjusted schedule or extended hours as needed, including earlier start times, to support collaboration with international stakeholders in EMEA and to meet business, operational, or project needs. Ability to travel for meetings, training and conferences as required. Ability to work in the office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $172,000 - $185 . click apply for full job details

Productivity & Collaboration Manager- Digital Workplace THIS ROLE IS ONSITE IN MIAMI, FLORIDA We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future We are looking for a dynamic and experienced Productivity & Collaboration Manager to own the strategy, adoption, and evolution of our digital workplace ecosystem. This role sits at the intersection of IT, communications, and business engagement - making it ideal for someone who is as comfortable presenting a product roadmap to senior leadership as they are evaluating a new collaboration platform. You will serve as the internal champion for our collaboration portfolio - including Microsoft 365, Box, Slack, and our Cisco-powered audiovisual environment - driving meaningful adoption across the organization while ensuring these tools deliver measurable business value. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Design and own the enterprise-wide collaboration strategy, aligning platform capabilities with business goals and workforce needs. Serve as the product owner for Microsoft 365 (Teams, SharePoint, OneDrive, Exchange, and related apps), Box, and Slack - managing roadmaps, feature rollouts, and lifecycle planning. Evaluate emerging tools and features, making informed recommendations on adoption, consolidation, or retirement of platforms. Partner with IT, HR, Legal, and business units to ensure collaboration tools meet compliance, security, and usability requirements. Monitor platform usage, licensing, and capacity to optimize spend and inform strategic decisions. Lead the organization's transition to a Cisco-based AV environment, serving as the primary business and technical liaison across stakeholders, vendors, and integrators throughout the implementation. Manage AV service vendors and systems integrators, including contract oversight, performance management, and escalation resolution. Lead the team responsible for monitoring usage, health, and capacity of the AV and video conferencing infrastructure across all locations. Identify and champion opportunities to improve and enhance audio/video conferencing services, from room system standardization to user experience improvements. Oversee the design, deployment, and ongoing optimization of conference room technology in collaboration with facilities and IT teams. Establish and maintain AV service standards, runbooks, and escalation procedures to ensure consistent, high-quality meeting experiences. Requirements A Bachelor's degree in Business, Information Systems, or related degree is required. 7+ years of experience in IT, with a strong focus on collaboration platforms, digital workplace, or productivity technologies. Demonstrated experience managing Microsoft 365 at an enterprise scale, including Teams, SharePoint, Exchange, and OneDrive. Hands-on experience with Box and Slack in an enterprise environment, including administration, governance, and adoption programs. Experience with enterprise AV environments, including conference room technology, video conferencing platforms, and AV/IT integration - Cisco Webex or Cisco room systems experience strongly preferred. Proven track record managing external vendors, integrators, and service providers. Experience developing internal communications, adoption campaigns, or product marketing content - the ability to "sell" technology to a non-technical audience is essential. Strong project management skills with experience leading cross-functional initiatives. Skills & Competencies Strategic thinking - able to connect platform capabilities to broader business outcomes. Executive communication - comfortable presenting to and influencing senior leadership. Stakeholder management - skilled at navigating competing priorities across business units. Vendor & contract management - experienced holding external partners accountable. Data-driven decision making - uses adoption and usage metrics to guide strategy. Servant leadership - leads teams with clarity, empathy, and accountability. Customer-first mindset - treats internal users as customers whose experience matter. Physical & Office/Site Presence Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time, with or without notice. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PIac32bfc8db04-0578

Description: Purpose of Position: The Revenue Cycle Manager is responsible for the oversight and management of all functions within the revenue cycle for Valley Family Health Care (VFHC), a Federally Qualified Health Center (FQHC) operating in Western Idaho and Eastern Oregon. This role encompasses patient access, billing, payment posting, collections, electronic health records (EHR) as it relates to revenue cycle, and customer service. The Revenue Cycle Manager ensures the optimization of revenue generation, maintenance of a healthy financial cycle, and adherence to all relevant regulations and payer requirements in Oregon and Idaho. This leader will develop and implement strategies to improve efficiency, accuracy, and compliance across the revenue cycle, working collaboratively with other departments to achieve VFHC's financial goals and mission. Prefer reporting to the office each day but a hybrid remote option is available (reporting to office 2-3 days per week). RESPONSIBILITIES: Departmental Oversight and Management: Provide leadership and oversight to all revenue cycle departments, including registration, scheduling, Sliding Fee Program, coding, credentialing, billing, payment posting, collections, credentialing, and EHR functions as they relate to revenue cycle. Collaborate and act as primary liaison between third-party billing and coding teams and VFHC clinic teams. Team Leadership and Development: Recruit, hire, train, mentor, and evaluate revenue cycle customer service staff. Build and lead high-performing teams, providing clear expectations, ongoing feedback, and opportunities for professional development. Onboarding & Ongoing Training Oversight: Work with Front Office Coordinator, Practice Managers and Patient Service Representative Leads to onboard and train employees on patient registration, scheduling appointment management, sliding fee discount, patient collections, customer service, insurance verification, benefits eligibility, and optimizing workflow efficiencies to enhance staff satisfaction and patient experience. Revenue Cycle Optimization: Continuously evaluate and optimize all revenue cycle processes to improve efficiency, accuracy, and cash flow. Identify and implement best practices and innovative solutions. Assist with evaluation of new payment models and contracts. Billing, Coding and Accounts Receivable Management: Together with third party billing and coding team, ensure that all billing and coding practices comply with regulations and guidelines. Work with payers and third party billing team to identify root causes of denials and implement correction actions. Oversee the overall management of accounts receivable. Develop metrics to evaluate third party billing and coding contractor and hold them accountable to high standards of accuracy, customer service, and reliability. Patient Access and Financial Services: Together with the service line directors, ensure efficient and patient-centered patient access processes, including registration, insurance verification, and financial counseling. Oversee the Sliding Fee Discount and payment plan programs. Payer Relations and Contracting: Develop and maintain strong relationships with payers, including Medicare, Medicaid (in Oregon and Idaho), and commercial insurance companies. Participate in payer negotiations and ensure contract compliance. Technology and Systems Optimization: Provide guidance on the effective utilization of the OCHIN Epic EHR and other relevant technologies. Collaborate with the VFHC Data and Applications teams and OCHIN teams to optimize system functionality and reporting capabilities. Performance Monitoring and Reporting: Establish and monitor key performance indicators (KPIs) across all revenue cycle functions. Analyze data, identify trends, and provide regular reports to senior leadership on revenue cycle performance. Cross-Departmental Collaboration: Foster strong working relationships and effective communication with other departments within VFHC, including clinical operations, finance, applications and data, to ensure seamless workflows and alignment of goals. Provide training materials and feedback to clinical teams. Compliance and Risk Management: Ensure compliance with all relevant federal and state regulations, HIPAA privacy and security standards, and organizational policies related to the revenue cycle. Identify and mitigate potential risks. Participate in internal and external audits related to the revenue cycle and implement recommendations for improvement. Fee Schedule Maintenance: Review and recommend changes to the CFO and board annually and provide recommendations for approval of fee increases, including costs of supplies. Other duties as assigned. Requirements: QUALIFICATIONS: Bachelor's degree in healthcare administration, business administration, finance, or a related field required. Minimum of 5 years of progressive leadership experience in healthcare revenue cycle management, including experience in registration, scheduling, billing, coding, payment posting, accounts receivable management. Experience in an FQHC setting is highly preferred. Demonstrated ability to develop and implement revenue cycle initiatives and achieve measurable results. Demonstrated ability to develop training and accountability systems for patient access (front desk) teams. Exceptional communication, interpersonal, and presentation skills, with the ability to effectively communicate with all levels of staff, leadership, external partners, and payers. Advanced competency in utilizing and optimizing electronic health record (EHR) systems and other relevant healthcare technology. Prior experience with OCHIN Epic is preferred. Comprehensive and in-depth knowledge of CPT and ICD-10 coding principles, healthcare billing regulations (federal, state, and payer-specific in Oregon and Idaho), HIPAA compliance, and payer requirements. Strong ethics and a high level of personal and professional integrity. Physical Requirements: Must be able to lift 25 lbs. Continuous sitting, standing, walking. Correctable vision and hearing. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. PI

Kaiser Permanente seeks a Senior Manager Systems Administration to lead the design, implementation, and operations of secure, highly available health systems infrastructure. You will manage a team of administrators supporting clinical and business applications, overseeing server, storage, and virtualization platforms across on-prem and cloud environments. Responsibilities include incident management, monitoring, automation, and disaster recovery, while ensuring compliance with healthcare security standards. You will collaborate with cross-functional IT and clinical stakeholders, drive continuous improvement, and mentor your team to deliver reliable, scalable systems that support patient care.

Please note, this position is designated as flexible and the selected candidate will be required to report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.