Jars Cannabis
Troy, Michigan
JARS CANNABIS IT Manager Department: Data and Systems Reports To: Director of Data and Systems Location: Troy, Michigan (Corporate) Base Salary Range: $70,000 - $80,000 annually Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration. Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible. Does this spark your interest? If so, we'd love to hear from you! Position Summary The IT Manager runs day-to-day IT for JARS across the corporate office and our retail locations. The role is mostly project work, not tickets. Our IT Technician handles tier-1 support well on their own and rarely needs escalation, so the IT Manager spends most of their time on infrastructure projects, system standardization, and vendor management. The IT Manager supervises the IT Technician and is the operational owner of every IT system the company runs. This is an on-site role based at our Troy corporate office. Key Responsibilities Systems Administration Day-to-day administration of our Microsoft 365 and Entra ID tenant, including identity, groups, licensing, conditional access, and security policy. Entra ID is our identity platform end to end; there is no on-premises Active Directory here. Manage the user, device, and access lifecycle across corporate and all retail locations. Maintain SSO and SCIM integrations between Entra and our business applications, and add new ones as we onboard new systems. Work with the Data and Systems team on identity-driven automation and provisioning. Network and Infrastructure Manage and monitor the company network across all sites. Our environment is primarily Ubiquiti. Audit network health and security on a regular cadence and remediate what you find. Source and contract internet service for new retail locations and corporate sites. Manage existing ISP contracts, renewals, and any service escalations. Telephony and Communications Administer Zoom Phone across corporate and all store locations, covering provisioning, call routing, desk hardware, and the vendor relationship. Manage the corporate cell phone fleet, including the carrier relationship, lines, devices, and cost control. Hardware and Procurement Provision computers, peripherals, networking gear, and IT-related equipment for corporate and the stores. Set hardware standards, keep an asset inventory, and plan refreshes. Negotiate with vendors and resellers, and track IT spend against budget. People and Process Supervise the IT Technician, including priorities, coverage, performance, and development. Provide tier-2 and tier-3 escalation support and occasional after-hours coverage. Day-to-day tickets stay with the IT Technician. Write and maintain SOPs for IT, covering onboarding and offboarding, network changes, incident response, hardware deployment, and vendor management. Look for manual work, standardize it, document it, and automate it where it makes sense. Required Qualifications Current, hands-on experience administering Microsoft 365 and Entra ID in production, including experience setting up SSO and SCIM with business applications. Identity is the core of this role. We want someone who knows Entra inside and out and stays current with it. Experience administering business networks, including switching, routing, wireless, and firewalls. Comfortable managing vendors, contracts, renewals, and procurement. Experience writing technical SOPs and operational documentation. Strong project management skills. Able to scope, schedule, and deliver multi-site IT projects without daily oversight. Has supervised or mentored at least one direct report. Comfortable supporting distributed retail locations remotely with occasional site visits. Preferred Qualifications Hands-on experience with Ubiquiti UniFi at multi-site scale. Experience administering Zoom Phone or another multi-site cloud voice platform. Background in multi-site retail, hospitality, or a regulated industry. Familiarity with Intune or another MDM platform. Cannabis industry experience (nice to have, not required). Who Wins This Role Qualifications get you the interview, fit wins the job. We are looking for someone who is knowledgeable, a self-starter, and easy to work with. You inherit an IT Technician who is genuinely great at what they do, and the right manager treats that partnership with respect, builds on it, and helps them grow. If you take ownership without being asked and make the people around you better, you will do well here. What This Role Is Not This is not a help-desk role. Ticket volume is low and our IT Technician handles it well on their own with very little escalation. Tickets are still a high priority, but they should not be the bulk of the work. The IT Manager spends most of their time on systems ownership, infrastructure projects, vendor management, and building the operational processes the IT department runs on. Work Atmosphere / Physical Demands Primarily office-based at JARS corporate headquarters in Troy, Michigan Occasional site visits to retail locations across Michigan Requires prolonged use of a computer and standard office equipment Occasional after-hours coverage for escalations or critical infrastructure work Will require working varied hours as business needs and project timelines dictate Why JARS Cannabis? At JARS Cannabis, we pride ourselves on being more than just a retailer - we are a community. Our values of Impact, Daring, Nimble, Playful, and Gritty are at the heart of everything we do. Impact: We focus on creating meaningful, positive change through our work. Impact means delivering results that matter - improving experiences, driving progress, and adding real value for our people, customers, and communities. Daring: At JARS Cannabis, we are not afraid to take risks and push boundaries. We are constantly exploring new ideas and innovative approaches to stay ahead in the industry. If you have a bold vision and a passion for creativity, you'll fit right in. Nimble: The cannabis industry is fast-paced and ever-changing, and so are we. Our team is agile and adaptable, always ready to pivot and seize new opportunities. We thrive on the excitement of change and are always looking for ways to improve and grow. Playful: We believe that work should be fun! Our playful spirit is reflected in our vibrant environments and our approach to teamwork. We encourage our team members to bring their authentic selves to work and to enjoy the journey. Gritty: Success in the cannabis industry requires determination and resilience. We are a team of hard workers who are not afraid to roll up our sleeves and get the job done. Our grit and perseverance are what set us apart and drive our success. If you are passionate about cannabis and want to be part of a team that values inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the place for you. We offer a supportive and dynamic work environment where you can grow your career and make a real impact. Apply today and become a part of the JARS Cannabis family! Employee Benefits Free Employee Assistance Program Weekly Pay Schedule Health, Dental & Vision Insurance (full-time employees only) 401(k) Plan Paid Time Off Employee Discount Monthly Bonus Incentives Internal Growth Opportunities Voluntary Life Insurance & Supplemental Medical Insurance Holiday Pay (select holidays only) Bereavement Time Pay Parental Leave JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
JARS CANNABIS IT Manager Department: Data and Systems Reports To: Director of Data and Systems Location: Troy, Michigan (Corporate) Base Salary Range: $70,000 - $80,000 annually Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration. Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible. Does this spark your interest? If so, we'd love to hear from you! Position Summary The IT Manager runs day-to-day IT for JARS across the corporate office and our retail locations. The role is mostly project work, not tickets. Our IT Technician handles tier-1 support well on their own and rarely needs escalation, so the IT Manager spends most of their time on infrastructure projects, system standardization, and vendor management. The IT Manager supervises the IT Technician and is the operational owner of every IT system the company runs. This is an on-site role based at our Troy corporate office. Key Responsibilities Systems Administration Day-to-day administration of our Microsoft 365 and Entra ID tenant, including identity, groups, licensing, conditional access, and security policy. Entra ID is our identity platform end to end; there is no on-premises Active Directory here. Manage the user, device, and access lifecycle across corporate and all retail locations. Maintain SSO and SCIM integrations between Entra and our business applications, and add new ones as we onboard new systems. Work with the Data and Systems team on identity-driven automation and provisioning. Network and Infrastructure Manage and monitor the company network across all sites. Our environment is primarily Ubiquiti. Audit network health and security on a regular cadence and remediate what you find. Source and contract internet service for new retail locations and corporate sites. Manage existing ISP contracts, renewals, and any service escalations. Telephony and Communications Administer Zoom Phone across corporate and all store locations, covering provisioning, call routing, desk hardware, and the vendor relationship. Manage the corporate cell phone fleet, including the carrier relationship, lines, devices, and cost control. Hardware and Procurement Provision computers, peripherals, networking gear, and IT-related equipment for corporate and the stores. Set hardware standards, keep an asset inventory, and plan refreshes. Negotiate with vendors and resellers, and track IT spend against budget. People and Process Supervise the IT Technician, including priorities, coverage, performance, and development. Provide tier-2 and tier-3 escalation support and occasional after-hours coverage. Day-to-day tickets stay with the IT Technician. Write and maintain SOPs for IT, covering onboarding and offboarding, network changes, incident response, hardware deployment, and vendor management. Look for manual work, standardize it, document it, and automate it where it makes sense. Required Qualifications Current, hands-on experience administering Microsoft 365 and Entra ID in production, including experience setting up SSO and SCIM with business applications. Identity is the core of this role. We want someone who knows Entra inside and out and stays current with it. Experience administering business networks, including switching, routing, wireless, and firewalls. Comfortable managing vendors, contracts, renewals, and procurement. Experience writing technical SOPs and operational documentation. Strong project management skills. Able to scope, schedule, and deliver multi-site IT projects without daily oversight. Has supervised or mentored at least one direct report. Comfortable supporting distributed retail locations remotely with occasional site visits. Preferred Qualifications Hands-on experience with Ubiquiti UniFi at multi-site scale. Experience administering Zoom Phone or another multi-site cloud voice platform. Background in multi-site retail, hospitality, or a regulated industry. Familiarity with Intune or another MDM platform. Cannabis industry experience (nice to have, not required). Who Wins This Role Qualifications get you the interview, fit wins the job. We are looking for someone who is knowledgeable, a self-starter, and easy to work with. You inherit an IT Technician who is genuinely great at what they do, and the right manager treats that partnership with respect, builds on it, and helps them grow. If you take ownership without being asked and make the people around you better, you will do well here. What This Role Is Not This is not a help-desk role. Ticket volume is low and our IT Technician handles it well on their own with very little escalation. Tickets are still a high priority, but they should not be the bulk of the work. The IT Manager spends most of their time on systems ownership, infrastructure projects, vendor management, and building the operational processes the IT department runs on. Work Atmosphere / Physical Demands Primarily office-based at JARS corporate headquarters in Troy, Michigan Occasional site visits to retail locations across Michigan Requires prolonged use of a computer and standard office equipment Occasional after-hours coverage for escalations or critical infrastructure work Will require working varied hours as business needs and project timelines dictate Why JARS Cannabis? At JARS Cannabis, we pride ourselves on being more than just a retailer - we are a community. Our values of Impact, Daring, Nimble, Playful, and Gritty are at the heart of everything we do. Impact: We focus on creating meaningful, positive change through our work. Impact means delivering results that matter - improving experiences, driving progress, and adding real value for our people, customers, and communities. Daring: At JARS Cannabis, we are not afraid to take risks and push boundaries. We are constantly exploring new ideas and innovative approaches to stay ahead in the industry. If you have a bold vision and a passion for creativity, you'll fit right in. Nimble: The cannabis industry is fast-paced and ever-changing, and so are we. Our team is agile and adaptable, always ready to pivot and seize new opportunities. We thrive on the excitement of change and are always looking for ways to improve and grow. Playful: We believe that work should be fun! Our playful spirit is reflected in our vibrant environments and our approach to teamwork. We encourage our team members to bring their authentic selves to work and to enjoy the journey. Gritty: Success in the cannabis industry requires determination and resilience. We are a team of hard workers who are not afraid to roll up our sleeves and get the job done. Our grit and perseverance are what set us apart and drive our success. If you are passionate about cannabis and want to be part of a team that values inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the place for you. We offer a supportive and dynamic work environment where you can grow your career and make a real impact. Apply today and become a part of the JARS Cannabis family! Employee Benefits Free Employee Assistance Program Weekly Pay Schedule Health, Dental & Vision Insurance (full-time employees only) 401(k) Plan Paid Time Off Employee Discount Monthly Bonus Incentives Internal Growth Opportunities Voluntary Life Insurance & Supplemental Medical Insurance Holiday Pay (select holidays only) Bereavement Time Pay Parental Leave JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Reed Smith US
Pittsburgh, Pennsylvania
Position summary Work Schedule: Saturday - Wednesday Midnight - 08:30 am Must reside within approximately an hour of the Pittsburgh office. See full details in the Working Conditions section below. Reports to: Network Operations Center Senior Manager The IT Network Operations Center Technician is responsible for monitoring and supporting the Firm's enterprise infrastructure, systems, platforms, and applications within a 24x7x365 Network Operations Center environment. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity. The role coordinates with internal technical teams, vendors, and service providers to support service restoration, operational continuity, approved changes, infrastructure initiatives, documentation, and reporting. Success in this position requires strong troubleshooting, communication, customer service, prioritization, and documentation skills in a time-sensitive operational environment. Job duties and responsibilities Monitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24 7 365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. Serve as an escalation point for incidents, coordinating with internal teams, vendors and service providers to restore services and minimize impact. Execute incident management processes, including ticket creation, updates, resolution and escalation in accordance with SLAs. Lead or support incident bridge calls, ensuring effective communication, documentation and timely resolution. Communicate clearly with technical teams, end users and leadership using standardized tools, including O365, SharePoint, notification systems; issue timely incident notifications and status updates in alignment with service protocols. Monitor and troubleshoot cloud and network performance issues across data centers and office locations, including LAN/WAN, wireless and provider connectivity. Perform basic system administration tasks, including server access, health checks, troubleshooting outages and supporting break/fix activities, patch validation, and remediation across physical, virtual, Windows and Linux environments. Identify and respond to security events, such as phishing, malware, suspicious activity, and escalate in accordance with established procedures. Provide Tier 1 infrastructure support and act as an escalation point for the IT Help Desk. Support infrastructure projects including site builds, refreshes, hardware installations and system turn-ups. Monitor and support critical facility systems, including UPS, PDUs and environmental monitoring tools, to ensure operational continuity. Execute approved changes following change management policies, including documentation of steps, risks and impacts; support emergency changes as required. Contribute to problem management by identifying recurring issues and coordinating with responsible teams to implement long-term solutions. Maintain accurate documentation and generate operational reports using tools such as Excel, Word and reporting platforms (e.g., Power BI preferred). With approval, participate in continuous improvement efforts, training and enterprise IT initiatives, including upgrades, testing, and deployments. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in computer science, information technology or equivalent work experience. Additional training/certification in relevant areas of study strongly preferred. Experience: Minimum of 3 yearsexperience in an IT Operations function in a large professional services environment preferred. Experience providing support to users and IT operations required. Experience coordinating with managed service providers to resolve infrastructure or systems issues. Prior exposure to enterprise environments involving data centers, cloud infrastructure and server platforms (Windows/Linux) preferred. Familiarity with ITIL-based operational frameworks such as incident response, change management and problem management. Experience in a law firm or other professional services environment preferred. Skills: Strong technical skills across enterprise technologies including networking, security, virtualization, databases (e.g., SQL), cloud and storage platforms. Proficiency with core enterprise systems and platforms, including Exchange, SharePoint, Citrix, mobile computing tools and document management systems. Proficiency with cloud-based systems and enterprise monitoring tools such as SolarWinds. Ability to troubleshoot system performance issues and document resolutions accurately. Strong problem-solving skills, with the ability to assess issues and determine appropriate next steps within defined troubleshooting and escalation procedures. Effective verbal and written communication skills, with the ability to actively listen and interact professionally with users, team members and vendors. Customer service mindset with the ability to provide responsive technical support, while remaining flexible and adaptable in a fast-paced environment with shifting priorities and time-sensitive demands. Ability to manage multiple tasks, prioritize effectively, and meet established timelines while responding to a variety of user needs. Able to work independently and collaboratively, building strong relationships across teams and with external stakeholders to foster effective partnerships. Aptitude for learning and applying new technologies and processes. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to provide off-hours support and coverage, including evenings, weekends, and holidays, to support critical incidents or business needs. Working conditions Works remotely; however, this position requires residence within approximately one hour commuting distance from the Pittsburgh office. This role requires occasional in-office presence, anticipated to be approximately 2-3 days per month, to support business needs such as system testing, training, major rollouts, business continuity activities, emergencies, or other special circumstances. Proximity to the office is required to support these needs. Occasionally called upon to work hours in excess of the normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This is a non-exempt position. The hourly wage range for this role is $33.17 to $37.50 per hour, with an estimated annual compensation range of $69,000 to $78,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Position summary Work Schedule: Saturday - Wednesday Midnight - 08:30 am Must reside within approximately an hour of the Pittsburgh office. See full details in the Working Conditions section below. Reports to: Network Operations Center Senior Manager The IT Network Operations Center Technician is responsible for monitoring and supporting the Firm's enterprise infrastructure, systems, platforms, and applications within a 24x7x365 Network Operations Center environment. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity. The role coordinates with internal technical teams, vendors, and service providers to support service restoration, operational continuity, approved changes, infrastructure initiatives, documentation, and reporting. Success in this position requires strong troubleshooting, communication, customer service, prioritization, and documentation skills in a time-sensitive operational environment. Job duties and responsibilities Monitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24 7 365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. Serve as an escalation point for incidents, coordinating with internal teams, vendors and service providers to restore services and minimize impact. Execute incident management processes, including ticket creation, updates, resolution and escalation in accordance with SLAs. Lead or support incident bridge calls, ensuring effective communication, documentation and timely resolution. Communicate clearly with technical teams, end users and leadership using standardized tools, including O365, SharePoint, notification systems; issue timely incident notifications and status updates in alignment with service protocols. Monitor and troubleshoot cloud and network performance issues across data centers and office locations, including LAN/WAN, wireless and provider connectivity. Perform basic system administration tasks, including server access, health checks, troubleshooting outages and supporting break/fix activities, patch validation, and remediation across physical, virtual, Windows and Linux environments. Identify and respond to security events, such as phishing, malware, suspicious activity, and escalate in accordance with established procedures. Provide Tier 1 infrastructure support and act as an escalation point for the IT Help Desk. Support infrastructure projects including site builds, refreshes, hardware installations and system turn-ups. Monitor and support critical facility systems, including UPS, PDUs and environmental monitoring tools, to ensure operational continuity. Execute approved changes following change management policies, including documentation of steps, risks and impacts; support emergency changes as required. Contribute to problem management by identifying recurring issues and coordinating with responsible teams to implement long-term solutions. Maintain accurate documentation and generate operational reports using tools such as Excel, Word and reporting platforms (e.g., Power BI preferred). With approval, participate in continuous improvement efforts, training and enterprise IT initiatives, including upgrades, testing, and deployments. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in computer science, information technology or equivalent work experience. Additional training/certification in relevant areas of study strongly preferred. Experience: Minimum of 3 yearsexperience in an IT Operations function in a large professional services environment preferred. Experience providing support to users and IT operations required. Experience coordinating with managed service providers to resolve infrastructure or systems issues. Prior exposure to enterprise environments involving data centers, cloud infrastructure and server platforms (Windows/Linux) preferred. Familiarity with ITIL-based operational frameworks such as incident response, change management and problem management. Experience in a law firm or other professional services environment preferred. Skills: Strong technical skills across enterprise technologies including networking, security, virtualization, databases (e.g., SQL), cloud and storage platforms. Proficiency with core enterprise systems and platforms, including Exchange, SharePoint, Citrix, mobile computing tools and document management systems. Proficiency with cloud-based systems and enterprise monitoring tools such as SolarWinds. Ability to troubleshoot system performance issues and document resolutions accurately. Strong problem-solving skills, with the ability to assess issues and determine appropriate next steps within defined troubleshooting and escalation procedures. Effective verbal and written communication skills, with the ability to actively listen and interact professionally with users, team members and vendors. Customer service mindset with the ability to provide responsive technical support, while remaining flexible and adaptable in a fast-paced environment with shifting priorities and time-sensitive demands. Ability to manage multiple tasks, prioritize effectively, and meet established timelines while responding to a variety of user needs. Able to work independently and collaboratively, building strong relationships across teams and with external stakeholders to foster effective partnerships. Aptitude for learning and applying new technologies and processes. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to provide off-hours support and coverage, including evenings, weekends, and holidays, to support critical incidents or business needs. Working conditions Works remotely; however, this position requires residence within approximately one hour commuting distance from the Pittsburgh office. This role requires occasional in-office presence, anticipated to be approximately 2-3 days per month, to support business needs such as system testing, training, major rollouts, business continuity activities, emergencies, or other special circumstances. Proximity to the office is required to support these needs. Occasionally called upon to work hours in excess of the normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This is a non-exempt position. The hourly wage range for this role is $33.17 to $37.50 per hour, with an estimated annual compensation range of $69,000 to $78,000, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.