Superior Court of California, County of Butte
Oroville, California
The Superior Court of California, County of Butte is now accepting applications for: Principal Information Technology Analyst Application Deadline: July 7, 2026 About the Community : Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more! Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county's urban center of Chico, you'll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers' markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year. About the Court: Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. Despite its size, Butte is recognized throughout the state as a leader in many court collaborations, including self-help services, case management system consortiums, our highly acclaimed and model civic outreach program, and numerous multi-court employee education events. Butte County is home to a community with diverse needs, and the court continually adapts to provide effective and reliable access to justice. The Position: Under the direction of the Information Technology Director, the Principal Information Technology Analyst serves as a highly skilled generalist and key technical leader responsible for addressing the court's technology needs, high-priority projects, and critical system upgrades. This role provides expert-level support in networking, systems administration, cybersecurity, enterprise applications, and cloud infrastructure, ensuring the stability and modernization of the court's information technology environment. This position serves as the second-in-command within the Information Technology Department. The incumbent assists with strategic planning, complex technical initiatives, project prioritization, and policy implementation. The incumbent may provide supervisory oversight and direction, and/or training to subordinate staff if assigned to do so. The Principal Information Technology Analyst role requires strong leadership, cross-functional expertise within the information technology field, and hands-on problem-solving skills to support critical information technology functions and ensure long-term systems sustainability. This is a full-time, at-will position that is exempt from the Fair Labor Standards Act (FLSA). The following duties are typical of those performed by the incumbent in this classification. However, other duties may also be required. Leads strategic initiatives to address the court's technology needs, modernize information technology infrastructure, and improve system efficiency. Serves as the primary technical lead for complex information technology projects, including enterprise application deployments, cybersecurity enhancements, cloud migrations, and network modernization. Assesses, designs, and implements solutions to optimize court information technology infrastructure, including servers, networks, databases, software, and cloud environments. Provides support to programmer functions such as development and maintenance of custom applications, query and report creation, evaluating source code and creating documentation, and designing systems architecture. Develops and enforces information technology policies, procedures, and security protocols in collaboration with leadership. Provides expert-level support in multiple information technology domains, including systems administration, software development, cybersecurity, and data management. Identifies and resolves critical technical issues affecting information technology operations, escalating as needed. Leads the evaluation and recommendation of new technologies and vendor solutions to meet court needs. Assists in disaster recovery and business continuity planning, ensuring information technology infrastructure and systems resiliency and preparedness. Develops and maintains comprehensive documentation, including system configurations, technical standards, and operational procedures. Acts as a technical liaison between the Information Technology Division and other divisions, ensuring clear communication and responsive services. Represents the court in local, state, or industry information technology committees and collaborates with external partners on technology-related initiatives. Performs other related duties as assigned. Knowledge of: Principles and methods of programming, systems, and procedures analysis; principles, techniques, and capabilities of electronic data processing, including office automation and personal computers. Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications, and a variety of telecommunications systems; Fundamental principles and practices of organizational techniques and management procedures in the information technology field. General practices and specific software pertinent and unique to the court. Local Area Network (LAN), Virtual Local Area Network (VLAN), and Wide Area Network (WAN) administration and network engineering principles, including server/client protocols. Advanced terminology used in electronic data processing and information technology. Workflow scheduling, records and forms design, and control requirements. Legal terminology; basic mathematical computations; principles of English grammar, spelling, and punctuation. Personal computers including word processing, database, and spreadsheet applications; modern legal office methods, equipment, and practices. Multi-agency collaborative program design and implementation. Principles and methodologies of effective project management, including project cost accounting and project change management and control. Emerging technology trends, including artificial intelligence, automation, and cloud services. Principles of risk management, data security, and regulatory compliance. Ability to: Lead high-level information technology initiatives with minimal supervision, making independent technical decisions. Read, interpret, and apply complex technical publications, manuals, and other documents. Analyze complex data and information technology problems, evaluate alternatives, project consequences, create analysis reports, make sound logical recommendations based on findings, and implement decisions in support of goals. Under general direction, establish and implement policies, procedures, protocols, and goals. Gather and analyze complex data; conduct feasibility studies to determine needs and implement findings. Represent the court effectively with county departments and other external entities and partners. Communicate effectively both orally and in writing. Work cooperatively with those contacted in the course of work. Maintain and research technological changes and developments in the computer hardware and software industry. Exercise initiative in developing and applying effective operating procedures applicable to information technology and office automation programs in a multiple operating system environment. Administer projects, as part of a team or as project lead, within the project scope, time constraints, and resource constraints to achieve the desired objective. Manage and maintain a hybrid server environment, including Microsoft Exchange mail servers. Work under the pressure of deadlines, conflicting demands, and emergencies. Mentor and provide guidance to Information Technology Division staff without direct supervisory authority. Complete all duties as assigned timely and accurately. Any combination of education, training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of progressively responsible information technology experience with at least two (2) years in a senior or specialist capacity managing complex IT projects and/or enterprise systems. Education: Possession of Bachelor's Degree in Computer Science, MIS, Business Information Systems, or closely related field. Certifications: CCISP and current Microsoft certifications or experience that demonstrate foundational knowledge and the ability to manage a Microsoft 365 tenant. . click apply for full job details
06/25/2026
Full time
The Superior Court of California, County of Butte is now accepting applications for: Principal Information Technology Analyst Application Deadline: July 7, 2026 About the Community : Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more! Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county's urban center of Chico, you'll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers' markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year. About the Court: Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. Despite its size, Butte is recognized throughout the state as a leader in many court collaborations, including self-help services, case management system consortiums, our highly acclaimed and model civic outreach program, and numerous multi-court employee education events. Butte County is home to a community with diverse needs, and the court continually adapts to provide effective and reliable access to justice. The Position: Under the direction of the Information Technology Director, the Principal Information Technology Analyst serves as a highly skilled generalist and key technical leader responsible for addressing the court's technology needs, high-priority projects, and critical system upgrades. This role provides expert-level support in networking, systems administration, cybersecurity, enterprise applications, and cloud infrastructure, ensuring the stability and modernization of the court's information technology environment. This position serves as the second-in-command within the Information Technology Department. The incumbent assists with strategic planning, complex technical initiatives, project prioritization, and policy implementation. The incumbent may provide supervisory oversight and direction, and/or training to subordinate staff if assigned to do so. The Principal Information Technology Analyst role requires strong leadership, cross-functional expertise within the information technology field, and hands-on problem-solving skills to support critical information technology functions and ensure long-term systems sustainability. This is a full-time, at-will position that is exempt from the Fair Labor Standards Act (FLSA). The following duties are typical of those performed by the incumbent in this classification. However, other duties may also be required. Leads strategic initiatives to address the court's technology needs, modernize information technology infrastructure, and improve system efficiency. Serves as the primary technical lead for complex information technology projects, including enterprise application deployments, cybersecurity enhancements, cloud migrations, and network modernization. Assesses, designs, and implements solutions to optimize court information technology infrastructure, including servers, networks, databases, software, and cloud environments. Provides support to programmer functions such as development and maintenance of custom applications, query and report creation, evaluating source code and creating documentation, and designing systems architecture. Develops and enforces information technology policies, procedures, and security protocols in collaboration with leadership. Provides expert-level support in multiple information technology domains, including systems administration, software development, cybersecurity, and data management. Identifies and resolves critical technical issues affecting information technology operations, escalating as needed. Leads the evaluation and recommendation of new technologies and vendor solutions to meet court needs. Assists in disaster recovery and business continuity planning, ensuring information technology infrastructure and systems resiliency and preparedness. Develops and maintains comprehensive documentation, including system configurations, technical standards, and operational procedures. Acts as a technical liaison between the Information Technology Division and other divisions, ensuring clear communication and responsive services. Represents the court in local, state, or industry information technology committees and collaborates with external partners on technology-related initiatives. Performs other related duties as assigned. Knowledge of: Principles and methods of programming, systems, and procedures analysis; principles, techniques, and capabilities of electronic data processing, including office automation and personal computers. Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications, and a variety of telecommunications systems; Fundamental principles and practices of organizational techniques and management procedures in the information technology field. General practices and specific software pertinent and unique to the court. Local Area Network (LAN), Virtual Local Area Network (VLAN), and Wide Area Network (WAN) administration and network engineering principles, including server/client protocols. Advanced terminology used in electronic data processing and information technology. Workflow scheduling, records and forms design, and control requirements. Legal terminology; basic mathematical computations; principles of English grammar, spelling, and punctuation. Personal computers including word processing, database, and spreadsheet applications; modern legal office methods, equipment, and practices. Multi-agency collaborative program design and implementation. Principles and methodologies of effective project management, including project cost accounting and project change management and control. Emerging technology trends, including artificial intelligence, automation, and cloud services. Principles of risk management, data security, and regulatory compliance. Ability to: Lead high-level information technology initiatives with minimal supervision, making independent technical decisions. Read, interpret, and apply complex technical publications, manuals, and other documents. Analyze complex data and information technology problems, evaluate alternatives, project consequences, create analysis reports, make sound logical recommendations based on findings, and implement decisions in support of goals. Under general direction, establish and implement policies, procedures, protocols, and goals. Gather and analyze complex data; conduct feasibility studies to determine needs and implement findings. Represent the court effectively with county departments and other external entities and partners. Communicate effectively both orally and in writing. Work cooperatively with those contacted in the course of work. Maintain and research technological changes and developments in the computer hardware and software industry. Exercise initiative in developing and applying effective operating procedures applicable to information technology and office automation programs in a multiple operating system environment. Administer projects, as part of a team or as project lead, within the project scope, time constraints, and resource constraints to achieve the desired objective. Manage and maintain a hybrid server environment, including Microsoft Exchange mail servers. Work under the pressure of deadlines, conflicting demands, and emergencies. Mentor and provide guidance to Information Technology Division staff without direct supervisory authority. Complete all duties as assigned timely and accurately. Any combination of education, training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of progressively responsible information technology experience with at least two (2) years in a senior or specialist capacity managing complex IT projects and/or enterprise systems. Education: Possession of Bachelor's Degree in Computer Science, MIS, Business Information Systems, or closely related field. Certifications: CCISP and current Microsoft certifications or experience that demonstrate foundational knowledge and the ability to manage a Microsoft 365 tenant. . click apply for full job details
Date Posted: 2026-05-21 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Hardware Design Integrity (HWDI) Department enables program execution quality and on-time-delivery by ensuring integrity, compliance, security and process efficiency of our technical data, designs, and systems. HWDI is part of the Product Integrity center, alongside Configuration and Data Management (CMDM). The Design Integrity Team is looking for a CAD Configuration Manager. This is an onsite role located in Tucson, AZ. What You Will Do Support CAD Configuration Management (CM) & Creo Subject Matter Expert (SME) tasks & meetings Support Digital Technologies (DT) initiatives Engage in Model Based Systems Engineering (MBSE) and Model Based Definition (MBD) initiatives, including harmonization Develop and deliver Creo training Collaborate with Hardware Engineering and Test Equipment Creo users to establish, capture, implement, and disseminate best practices Provide program and Engineering support for Creo model reviews, including correcting ModelCheck and Release Validation Tool Replacement (RVTR) errors Ensure compliance to internal and external drawing and model standards Qualifications You Must Have A Bachelor's degree, or equivalent experience, and a minimum of 8 years prior relevant experience, or an Advanced degree and a minimum 5 years prior relevant experience Experience with Microsoft Office (Word, Excel, and PowerPoint) Experience with Common PDM and Creo The ability to obtain and maintain a U.S. government issued security clearance is required. Qualifications We Prefer Experience with project planning Common PDM Product Manager certification Strong analytical skills to ensure data integrity and compliance with configuration management command media and best practices Strong written and verbal communication skills, including ability to develop and present technical briefings to Leadership and collaborate effectively with multiple organizational levels Ability to solve potentially complex problems associated with technical engineering data regarding configuration management issues, driving to root cause and implementing corrective action as needed What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. Relocation Eligible Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
06/25/2026
Full time
Date Posted: 2026-05-21 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. The Hardware Design Integrity (HWDI) Department enables program execution quality and on-time-delivery by ensuring integrity, compliance, security and process efficiency of our technical data, designs, and systems. HWDI is part of the Product Integrity center, alongside Configuration and Data Management (CMDM). The Design Integrity Team is looking for a CAD Configuration Manager. This is an onsite role located in Tucson, AZ. What You Will Do Support CAD Configuration Management (CM) & Creo Subject Matter Expert (SME) tasks & meetings Support Digital Technologies (DT) initiatives Engage in Model Based Systems Engineering (MBSE) and Model Based Definition (MBD) initiatives, including harmonization Develop and deliver Creo training Collaborate with Hardware Engineering and Test Equipment Creo users to establish, capture, implement, and disseminate best practices Provide program and Engineering support for Creo model reviews, including correcting ModelCheck and Release Validation Tool Replacement (RVTR) errors Ensure compliance to internal and external drawing and model standards Qualifications You Must Have A Bachelor's degree, or equivalent experience, and a minimum of 8 years prior relevant experience, or an Advanced degree and a minimum 5 years prior relevant experience Experience with Microsoft Office (Word, Excel, and PowerPoint) Experience with Common PDM and Creo The ability to obtain and maintain a U.S. government issued security clearance is required. Qualifications We Prefer Experience with project planning Common PDM Product Manager certification Strong analytical skills to ensure data integrity and compliance with configuration management command media and best practices Strong written and verbal communication skills, including ability to develop and present technical briefings to Leadership and collaborate effectively with multiple organizational levels Ability to solve potentially complex problems associated with technical engineering data regarding configuration management issues, driving to root cause and implementing corrective action as needed What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. Relocation Eligible Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": ,-az-location As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Posting Number: PG195683TM Position Number: 15OPA1 Position Type: Temporary Essential Job Duties: The successful candidate will join our Spatial Targeting & Estuarine Planning Assessment (APNEP) project as a Geospatial Tool Developer & UX/UI Specialist and ensure that the project's complex data and visualization tasks are fully synchronized with the broader work plan. Core responsibilities are as follows: 1. Platform Development & Data Integration Build and manage APNEP's ArcGIS Online environment, including maps, layers, dashboards, Suitability Modeller, Experience Builder apps, and StoryMaps. Integrate open datasets from NOAA, USGS, EPA, SECAS, NC DEQ, Census, and FUTURES 3.0. Implement spatial planning algorithms, building from a wetland suitability logic. Maintain metadata, version control, and data stewardship for long-term platform stability. 2. Visualization, UX/UI, and Graphic Design Produce high-quality static maps and interactive visualizations for the Spatial Targeting Strategy and Estuarine Spatial Planning Assessment. Develop intuitive, accessible user interfaces tailored to planners, resource managers, community advisory groups, and APNEP leadership. Design clear symbology, legends, infographics, and workshop-ready layouts that translate complex scientific data into usable decision-support materials. Develop and integrate a User Guide. 3. Engagement, Reporting, and Technology Transfer Prepare materials for STAC, CAC, Leadership Council, and community presentations. Support 2+ workshops per year with interactive demos, map products, and technical assistance. Document platform workflows, create user guides, and train APNEP staff for long-term tool maintenance. Provide monthly updates, meeting notes, and deliverable-ready outputs aligned with the APNEP Task Order We anticipate that highly motivated and entrepreneurial hires with the ability to advance relevant skillsets will be deployed to support additional geospatial projects. Is Time Limited: No Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts , Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Job City & State: Raleigh Department: 150103 - Center for Geospatial Analytics Classification Title: Temporary-Professional NonFaculty Working Title: Geospatial Specialist Work Schedule: 30 to 40hrs/week; Monday-Friday flexible schedule established with supervisor to meet agreed upon project deadlines. Other Work/Responsibilities: Other duties as assigned. Minimum Experience/Education: Bachelor's degree or relevant experience and education/course work. Department Required Skills: Esri Platform Proficiency including experience using ArcGIS Pro for data creation and analysis, and ArcGIS Online. Web mapping experience including configuring Esri web applications, ArcGIS StoryMaps, OpenLayers, and/or Google Maps API. Strong spatial data management skills including the ability to source, clean, and manage geospatial datasets from federal/state sources and maintain compliant metadata. Strong understanding of cartographic principles demonstrating the ability to create clear, aesthetically pleasing static and interactive maps. Working knowledge of spatial analysis fundamentals and experience with Knowledge of raster and vector analysis workflows, specifically regarding suitability modeling, spatial overlay, or site selection logic. Strong written and verbal communication skills, with the ability to translate complex technical workflows into user-friendly guides and/or documentation. Strong analytical thinking & problem-solving, with the ability to interpret patterns. Preferred Years Experience, Skills, Training, Education: N/A Required License or Certification: Master's of Geospatial Information Science & Technology or similar background. Familiarity with ArcGIS Experience Builder, including widget configuration and mobile-responsive layout design. Proficiency with design tools such as Adobe Creative Cloud (Illustrator, Photoshop, or InDesign) or Canva to create high-quality infographics, icons, and report layouts that complement geospatial products. Strong understanding of user experience (UX/UI) principles including user-centered design concepts, such as wireframing, accessibility (Section 508 compliance), and designing interfaces for non-technical stakeholders. Familiarity with Python (ArcPy) for data automation or Arcade for configuring advanced pop-ups and visualization expressions within ArcGIS Online. Experience with PostgreSQL/PostGIS, including the ability to manage spatial indices, run spatial SQL functions (e.g., ST_Intersects), or manage hybrid environments where Esri software sits on top of open-source databases. Academic background or coursework in Environmental Science, Estuarine Ecology, Urban/Regional Planning, Coastal Management or related fields. Valid NC Driver's License required?: No Commercial Driver's License Required?: No Anticipated Hiring Range: $25.00 to $30.00 per hour Job Open Date: 01/13/2026 Quick Link: EEO: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you have general questions about the application process, you may contact Human Resources at or . Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
01/15/2026
Full time
Posting Number: PG195683TM Position Number: 15OPA1 Position Type: Temporary Essential Job Duties: The successful candidate will join our Spatial Targeting & Estuarine Planning Assessment (APNEP) project as a Geospatial Tool Developer & UX/UI Specialist and ensure that the project's complex data and visualization tasks are fully synchronized with the broader work plan. Core responsibilities are as follows: 1. Platform Development & Data Integration Build and manage APNEP's ArcGIS Online environment, including maps, layers, dashboards, Suitability Modeller, Experience Builder apps, and StoryMaps. Integrate open datasets from NOAA, USGS, EPA, SECAS, NC DEQ, Census, and FUTURES 3.0. Implement spatial planning algorithms, building from a wetland suitability logic. Maintain metadata, version control, and data stewardship for long-term platform stability. 2. Visualization, UX/UI, and Graphic Design Produce high-quality static maps and interactive visualizations for the Spatial Targeting Strategy and Estuarine Spatial Planning Assessment. Develop intuitive, accessible user interfaces tailored to planners, resource managers, community advisory groups, and APNEP leadership. Design clear symbology, legends, infographics, and workshop-ready layouts that translate complex scientific data into usable decision-support materials. Develop and integrate a User Guide. 3. Engagement, Reporting, and Technology Transfer Prepare materials for STAC, CAC, Leadership Council, and community presentations. Support 2+ workshops per year with interactive demos, map products, and technical assistance. Document platform workflows, create user guides, and train APNEP staff for long-term tool maintenance. Provide monthly updates, meeting notes, and deliverable-ready outputs aligned with the APNEP Task Order We anticipate that highly motivated and entrepreneurial hires with the ability to advance relevant skillsets will be deployed to support additional geospatial projects. Is Time Limited: No Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts , Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Job City & State: Raleigh Department: 150103 - Center for Geospatial Analytics Classification Title: Temporary-Professional NonFaculty Working Title: Geospatial Specialist Work Schedule: 30 to 40hrs/week; Monday-Friday flexible schedule established with supervisor to meet agreed upon project deadlines. Other Work/Responsibilities: Other duties as assigned. Minimum Experience/Education: Bachelor's degree or relevant experience and education/course work. Department Required Skills: Esri Platform Proficiency including experience using ArcGIS Pro for data creation and analysis, and ArcGIS Online. Web mapping experience including configuring Esri web applications, ArcGIS StoryMaps, OpenLayers, and/or Google Maps API. Strong spatial data management skills including the ability to source, clean, and manage geospatial datasets from federal/state sources and maintain compliant metadata. Strong understanding of cartographic principles demonstrating the ability to create clear, aesthetically pleasing static and interactive maps. Working knowledge of spatial analysis fundamentals and experience with Knowledge of raster and vector analysis workflows, specifically regarding suitability modeling, spatial overlay, or site selection logic. Strong written and verbal communication skills, with the ability to translate complex technical workflows into user-friendly guides and/or documentation. Strong analytical thinking & problem-solving, with the ability to interpret patterns. Preferred Years Experience, Skills, Training, Education: N/A Required License or Certification: Master's of Geospatial Information Science & Technology or similar background. Familiarity with ArcGIS Experience Builder, including widget configuration and mobile-responsive layout design. Proficiency with design tools such as Adobe Creative Cloud (Illustrator, Photoshop, or InDesign) or Canva to create high-quality infographics, icons, and report layouts that complement geospatial products. Strong understanding of user experience (UX/UI) principles including user-centered design concepts, such as wireframing, accessibility (Section 508 compliance), and designing interfaces for non-technical stakeholders. Familiarity with Python (ArcPy) for data automation or Arcade for configuring advanced pop-ups and visualization expressions within ArcGIS Online. Experience with PostgreSQL/PostGIS, including the ability to manage spatial indices, run spatial SQL functions (e.g., ST_Intersects), or manage hybrid environments where Esri software sits on top of open-source databases. Academic background or coursework in Environmental Science, Estuarine Ecology, Urban/Regional Planning, Coastal Management or related fields. Valid NC Driver's License required?: No Commercial Driver's License Required?: No Anticipated Hiring Range: $25.00 to $30.00 per hour Job Open Date: 01/13/2026 Quick Link: EEO: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you have general questions about the application process, you may contact Human Resources at or . Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
We are seeking a Multimedia Technician who will provide support for classroom technology, audio/visual equipment, applications, products or services, and assists faculty, staff, and students experiencing procedural or operating difficulty by investigating equipment and software problems, resolving issues directly. This role requires a motivated team player who is organized and focused on providing an excellent customer service experience for clients. Attention to detail, customer service focus and positive work ethic a must. Must be able to work flexible hours, including some evenings, weekends, and overtime. Specific Duties & Responsibilities Classroom Technology & Multimedia Support Provides audio/visual and collaborative technologies support to clients, responding to telephone calls, emails, and personnel requests for technical support. Records, prioritizes, and tracks all assigned help calls and documents work efforts in a ticketing system. Ensures timely attention to requests to meet service SLAs in keeping with departmental processes. Diagnoses problems through discussions with clients. Simulates or recreates technical issues to resolve operating difficulties. Identifies, research, documents, and resolves incidents. Performs troubleshooting of podium A/V devices, room control systems, microphones, projectors, audio recording units, and other related equipment in classroom and special event environments. Assesses damage to or loss of equipment, keeping the supervisor informed of same. Performs A/V equipment set-ups and strikes in a timely and efficient manner, ensuring that equipment is correctly configured and operating properly for the event. Supports live and pre-recorded productions for special event webcasts in a variety of locations throughout the school. Assists clients in the best use of A/V technology to deliver presentations. Provides basic instruction/training for students, faculty, and staff on the use of A/V equipment and resources. Updates internal support documentation and contributes to the development of client help documentation. Participates in the installation, maintenance, and storage of equipment. Updates and maintains equipment inventory. Coordinates with the Multimedia Specialist to arrange hardware warranty repairs. Reports to supervisor to arrange the timely ordering of necessary A/V consumable supplies. Provides feedback on the replacement of equipment and upgrades, where applicable. Performs testing and quality assurance on presentation computer systems, A/V systems, and virtual conferencing software. Actively keeps abreast of A/V technologies and practices in use outside of the School of Public Health. Applies professional business and technical support concepts to provide support, consultation, and training for clients based on established departmental guidelines. Prioritizes and manages multiple tasks and deadlines with supervision. Properly escalates issues to other teams and works to resolve more complex problems with supervisory guidance. Client Computer Support Diagnoses, analyzes, and documents Level 1 computer hardware and standard software issues (email, web browsers, etc.) Installs computer monitors and peripheral devices (keyboards, mice, webcams, etc.) Installs software and assists with license tracking. Troubleshoots basic user account issues, including password and access issues. Identifies, documents, and reports network connectivity issues. Project Support Implements hardware and software deployment plans as directed by management. Supports classroom and lecture hall computing technologies as directed by management. Conducts hands-on inventory or system reconfiguration projects as directed by management. In addition to the duties described above Under the supervision of the IT Manager Classroom Tech, this position is responsible for providing technical and operational support for the field of multimedia (presentation, recording, distribution, digital media, and video conferencing) on the Homewood Campus. Being mentored by the Sr Systems Administrator, this position will be responsible for installation and/or set up, support, maintenance and operation of all classroom instructional technology equipment in the general pool rooms. For more information about the department please go to: Minimum Qualifications Bachelor's Degree Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Must be available to work flexible hours, including some evenings, weekends, and overtime. Preferred Qualifications Experience working in an educational environment. Advanced knowledge of audiovisual and instructional equipment, and streaming media. Knowledge of Crestron (NVX), Microsoft Office, Panopto Lecture capture, Zoom Video Conferencing, PC, MAC. Classified Title: Multimedia Technician Role/Level/Range: ATO 37.5/02/OF Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday / 8:30 a.m. to 5 p.m. FLSA Status: Non-Exempt Location: Homewood Campus Department name: KSAS IT Classroom Multimedia Personnel area: School of Arts & Sciences Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM) . click apply for full job details
01/14/2026
Full time
We are seeking a Multimedia Technician who will provide support for classroom technology, audio/visual equipment, applications, products or services, and assists faculty, staff, and students experiencing procedural or operating difficulty by investigating equipment and software problems, resolving issues directly. This role requires a motivated team player who is organized and focused on providing an excellent customer service experience for clients. Attention to detail, customer service focus and positive work ethic a must. Must be able to work flexible hours, including some evenings, weekends, and overtime. Specific Duties & Responsibilities Classroom Technology & Multimedia Support Provides audio/visual and collaborative technologies support to clients, responding to telephone calls, emails, and personnel requests for technical support. Records, prioritizes, and tracks all assigned help calls and documents work efforts in a ticketing system. Ensures timely attention to requests to meet service SLAs in keeping with departmental processes. Diagnoses problems through discussions with clients. Simulates or recreates technical issues to resolve operating difficulties. Identifies, research, documents, and resolves incidents. Performs troubleshooting of podium A/V devices, room control systems, microphones, projectors, audio recording units, and other related equipment in classroom and special event environments. Assesses damage to or loss of equipment, keeping the supervisor informed of same. Performs A/V equipment set-ups and strikes in a timely and efficient manner, ensuring that equipment is correctly configured and operating properly for the event. Supports live and pre-recorded productions for special event webcasts in a variety of locations throughout the school. Assists clients in the best use of A/V technology to deliver presentations. Provides basic instruction/training for students, faculty, and staff on the use of A/V equipment and resources. Updates internal support documentation and contributes to the development of client help documentation. Participates in the installation, maintenance, and storage of equipment. Updates and maintains equipment inventory. Coordinates with the Multimedia Specialist to arrange hardware warranty repairs. Reports to supervisor to arrange the timely ordering of necessary A/V consumable supplies. Provides feedback on the replacement of equipment and upgrades, where applicable. Performs testing and quality assurance on presentation computer systems, A/V systems, and virtual conferencing software. Actively keeps abreast of A/V technologies and practices in use outside of the School of Public Health. Applies professional business and technical support concepts to provide support, consultation, and training for clients based on established departmental guidelines. Prioritizes and manages multiple tasks and deadlines with supervision. Properly escalates issues to other teams and works to resolve more complex problems with supervisory guidance. Client Computer Support Diagnoses, analyzes, and documents Level 1 computer hardware and standard software issues (email, web browsers, etc.) Installs computer monitors and peripheral devices (keyboards, mice, webcams, etc.) Installs software and assists with license tracking. Troubleshoots basic user account issues, including password and access issues. Identifies, documents, and reports network connectivity issues. Project Support Implements hardware and software deployment plans as directed by management. Supports classroom and lecture hall computing technologies as directed by management. Conducts hands-on inventory or system reconfiguration projects as directed by management. In addition to the duties described above Under the supervision of the IT Manager Classroom Tech, this position is responsible for providing technical and operational support for the field of multimedia (presentation, recording, distribution, digital media, and video conferencing) on the Homewood Campus. Being mentored by the Sr Systems Administrator, this position will be responsible for installation and/or set up, support, maintenance and operation of all classroom instructional technology equipment in the general pool rooms. For more information about the department please go to: Minimum Qualifications Bachelor's Degree Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Must be available to work flexible hours, including some evenings, weekends, and overtime. Preferred Qualifications Experience working in an educational environment. Advanced knowledge of audiovisual and instructional equipment, and streaming media. Knowledge of Crestron (NVX), Microsoft Office, Panopto Lecture capture, Zoom Video Conferencing, PC, MAC. Classified Title: Multimedia Technician Role/Level/Range: ATO 37.5/02/OF Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday / 8:30 a.m. to 5 p.m. FLSA Status: Non-Exempt Location: Homewood Campus Department name: KSAS IT Classroom Multimedia Personnel area: School of Arts & Sciences Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM) . click apply for full job details
Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details
01/14/2026
Full time
Category:: Professional Subscribe:: Department:: Information Technology Services - 02007 Locations:: Albany, NY Posted:: Sep 10, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: WF240297r Position ID:: 192683 About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards. The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems. Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams. Primary Responsibilities: Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures. Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools. Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols. Asset inventory maintenance, cyclical planning, budgeting, and related projects Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets. Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve. Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes. Endpoints service standards, efficient operations and consistent user experiences Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements. Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed. Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University. Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve. Determine and document operating system versions used for deployments; determine and manage upgrade cycles. Provide day-to-day operational oversight of operations and service offerings Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed. Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations. Other reasonable duties as assigned. Project Management Serve as Project Manager on D&MC projects. Actively participate, as needed, in ITS projects related to your service(s). Functional and Supervisory Relationships: Reports to: Manager of Desktop and Mobile Computing Services Supervises the following positions: None Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions Job Requirements: Excellent interpersonal, oral, and written communication skills. Organize work, prioritize tasks, and manage multiple and changing priorities. Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval. Requirements: Minimum Qualifications: A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role. Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment. Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff. Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management. Minimum of 3 years' experience using and maintaining active directory and group policy. Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository. Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune. Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro. Experience using PowerShell (or similar scripting language) to manage workstations, users, AD. Experience using and supporting workstations running Linux operating systems. Working Environment: Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format PDF by clicking this link Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed . click apply for full job details
Job Title: Senior Network Engineer Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61818 Department This position is within FSU's Department of Information Technology Services (ITS) Department This position plays a key role in the ITS NCT Engineering Networking Group, focusing on the installation, maintenance, operation, and repair of the University's network infrastructure and related systems. Key responsibilities include configuring and managing network hardware (PaloAlto, Juniper (Mist), Rukus, Aruba (Clearpass/Central/AOS 8), Bluecat, Azure, AWS, Cisco) to ensure optimal performance and security. Troubleshooting connectivity issues and resolving network-related incidents efficiently. Optimizing network performance through proactive monitoring and maintenance. Ensuring the reliability and security of the University's networking environment. Supporting the integration of new technologies to enhance network functionality. Collaborating with other ITS teams to develop and implement network solutions. Assisting in the planning and execution of network upgrades and expansions. This role requires strong technical expertise, problem-solving skills, and a commitment to maintaining a robust and secure network infrastructure that supports the University's operational and academic needs. The Network Specialist is responsible for troubleshooting and resolving network- related issues to include wired and wireless, to minimize downtime. This role requires proficiency in networking diagnostic tools to analyze, monitor, and optimize network performance. The Specialist facilitates cases and AiM work orders, ensuring efficient management of network-related service requests. Additionally, they continuously monitor network connectivity, proactively identifying and addressing issues. Support is provided across all FSU-ITS supported networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for configuring network infrastructure to ensure optimal performance and reliability. This includes performing code upgrades, managing certificates, and planning routine maintenance to minimize disruptions. The role also involves overseeing physical and logistical network configurations, ensuring seamless integration and operation. Additionally, the Network Specialist provides support and configuration for all ITS-managed networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. General knowledge of scripting automation to enhance operational efficiencies. Responsible for designing network infrastructure to meet the evolving needs of ITS- managed environments. This role requires ongoing research and staying up to date with emerging tools, threats, and technologies to ensure network integrity and efficiency. The specialist provides estimates for network-related projects and is involved in both wired and wireless planning to optimize connectivity and performance. Additionally, they oversee logistical and physical planning across all ITS networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for policy development, enforcement, and compliance to ensure the security and efficiency of ITS-managed networks. This role requires an understanding of HIPAA, NIST, and PCI standards to maintain regulatory compliance. The specialist follows NCT and ITS standards and policies while also providing insights for improvements when necessary. Additionally, they are expected to provide feedback for the development, enforcement, and compliance of network policies across all ITS-managed environments, including cloud infrastructure, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for project participation, ensuring the successful planning and execution of network-related initiatives. Serving as a contact for NCT, this role facilitates communication and coordination across ITS teams. Additionally, the specialist plays a lead role and collaborates on internal NCT projects and initiatives, driving improvements and innovation within the network infrastructure. Responsible for additional duties as assigned, including participation in an on-call rotation to provide after-hours support. This role also requires travel across various site premises using a state vehicle, golf cart, utility vehicle, or all-terrain vehicle. Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.) A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Strong working knowledge of TCP/IP, VLANs, routing, switching, and DNS/DHCP. Experience configuring and troubleshooting Layer 2 and Layer 3 networks. Proficiency with network monitoring and troubleshooting tools (packet capture, SNMP, NetFlow, syslog). Experience supporting wireless networks (Wi-Fi 5/6), including APs, controllers, and RF fundamentals. Familiarity with network security concepts (NAC, RADIUS/TACACS, firewalls, ACLs). Ability to diagnose complex network issues and clearly communicate findings and resolutions. Experience working in ticketing systems and documenting network configurations and procedures. Experience with enterprise networking vendors (e.g., Aruba, Cisco, Juniper). Experience with ClearPass or NAC solutions. Familiarity with cloud-managed networking platforms (Aruba Central, Mist, VPNs, Azure (VNETs), AWS (VPCs), Panaroma, etc.). Knowledge of high-availability, redundancy, and failover designs. Experience in campus or large-scale network environments. Scripting or automation experience (Python, Ansible, REST APIs). Understanding of VoIP, multicast, and QoS concepts. Experience supporting network upgrades, refresh projects, and lifecycle management. Knowledge of and experience with CompTIA Network+, CCNA / CCNP/CWNA, Aruba ACMA / ACMP / ACSP, and Juniper JNCIA / JNCIS. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Participation in an on-call rotation to provide after-hours support This position is open until filled. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
01/14/2026
Full time
Job Title: Senior Network Engineer Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61818 Department This position is within FSU's Department of Information Technology Services (ITS) Department This position plays a key role in the ITS NCT Engineering Networking Group, focusing on the installation, maintenance, operation, and repair of the University's network infrastructure and related systems. Key responsibilities include configuring and managing network hardware (PaloAlto, Juniper (Mist), Rukus, Aruba (Clearpass/Central/AOS 8), Bluecat, Azure, AWS, Cisco) to ensure optimal performance and security. Troubleshooting connectivity issues and resolving network-related incidents efficiently. Optimizing network performance through proactive monitoring and maintenance. Ensuring the reliability and security of the University's networking environment. Supporting the integration of new technologies to enhance network functionality. Collaborating with other ITS teams to develop and implement network solutions. Assisting in the planning and execution of network upgrades and expansions. This role requires strong technical expertise, problem-solving skills, and a commitment to maintaining a robust and secure network infrastructure that supports the University's operational and academic needs. The Network Specialist is responsible for troubleshooting and resolving network- related issues to include wired and wireless, to minimize downtime. This role requires proficiency in networking diagnostic tools to analyze, monitor, and optimize network performance. The Specialist facilitates cases and AiM work orders, ensuring efficient management of network-related service requests. Additionally, they continuously monitor network connectivity, proactively identifying and addressing issues. Support is provided across all FSU-ITS supported networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for configuring network infrastructure to ensure optimal performance and reliability. This includes performing code upgrades, managing certificates, and planning routine maintenance to minimize disruptions. The role also involves overseeing physical and logistical network configurations, ensuring seamless integration and operation. Additionally, the Network Specialist provides support and configuration for all ITS-managed networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. General knowledge of scripting automation to enhance operational efficiencies. Responsible for designing network infrastructure to meet the evolving needs of ITS- managed environments. This role requires ongoing research and staying up to date with emerging tools, threats, and technologies to ensure network integrity and efficiency. The specialist provides estimates for network-related projects and is involved in both wired and wireless planning to optimize connectivity and performance. Additionally, they oversee logistical and physical planning across all ITS networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for policy development, enforcement, and compliance to ensure the security and efficiency of ITS-managed networks. This role requires an understanding of HIPAA, NIST, and PCI standards to maintain regulatory compliance. The specialist follows NCT and ITS standards and policies while also providing insights for improvements when necessary. Additionally, they are expected to provide feedback for the development, enforcement, and compliance of network policies across all ITS-managed environments, including cloud infrastructure, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for project participation, ensuring the successful planning and execution of network-related initiatives. Serving as a contact for NCT, this role facilitates communication and coordination across ITS teams. Additionally, the specialist plays a lead role and collaborates on internal NCT projects and initiatives, driving improvements and innovation within the network infrastructure. Responsible for additional duties as assigned, including participation in an on-call rotation to provide after-hours support. This role also requires travel across various site premises using a state vehicle, golf cart, utility vehicle, or all-terrain vehicle. Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.) A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Strong working knowledge of TCP/IP, VLANs, routing, switching, and DNS/DHCP. Experience configuring and troubleshooting Layer 2 and Layer 3 networks. Proficiency with network monitoring and troubleshooting tools (packet capture, SNMP, NetFlow, syslog). Experience supporting wireless networks (Wi-Fi 5/6), including APs, controllers, and RF fundamentals. Familiarity with network security concepts (NAC, RADIUS/TACACS, firewalls, ACLs). Ability to diagnose complex network issues and clearly communicate findings and resolutions. Experience working in ticketing systems and documenting network configurations and procedures. Experience with enterprise networking vendors (e.g., Aruba, Cisco, Juniper). Experience with ClearPass or NAC solutions. Familiarity with cloud-managed networking platforms (Aruba Central, Mist, VPNs, Azure (VNETs), AWS (VPCs), Panaroma, etc.). Knowledge of high-availability, redundancy, and failover designs. Experience in campus or large-scale network environments. Scripting or automation experience (Python, Ansible, REST APIs). Understanding of VoIP, multicast, and QoS concepts. Experience supporting network upgrades, refresh projects, and lifecycle management. Knowledge of and experience with CompTIA Network+, CCNA / CCNP/CWNA, Aruba ACMA / ACMP / ACSP, and Juniper JNCIA / JNCIS. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Participation in an on-call rotation to provide after-hours support This position is open until filled. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
Systems Support Specialist I Kern Community College District Salary: $69,910.56 - $98,781.84 Annually Job Type: Classified Job Number: FY25- Location: Bakersfield College Panorama Campus, CA Department: Technology Support Services Basic Function Under the direction of assigned supervisor, install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools. Assist with the support of the college's information technology systems and applications; these systems include the voice and data networks, servers, computers, printers, software and applications used by college employees and students. DISTINGUISHING CHARACTERISTICS: The Systems Support Specialist I is distinguished from the II by a focus on servicing PCs and related equipment. Representative Duties Diagnose and troubleshoot PC related software and hardware problems. Coordinate timely resolution of and follow-up on software and hardware problems with all levels of IT resources including network, server, application, and help desk support operations. Work with hardware and software manufacturers' support in handling and if necessary escalating warranty repair and parts replacement issues. Log details of support provided in Help Desk trouble-ticketing system. Advance the use of a knowledge repository to share information among all levels of IT service and support. Develop and use workstation configuration management tools and procedures to perform software distribution, patch management, inventory management and imaging. Install, configure and support a wide variety of complex software applications that support the needs of the college faculty, staff and students. Develop, recommend and use best tools and practices for computer lab management. Develop and deploy optimized images in timely and effective manner to the campus computer labs that include a wide variety of both purchased and shareware software packages. Work with network and server support operations to setup and support effective processes (i.e. Group Policies, Login Scripts, Roaming profiles, etc ) for providing users with access to resources and determining the behavior (profile) of all computers on campus. Assist with the installation, configuration, and support of network (wired, WIFI) equipment and servers in alignment with district wide IT processes and standards. Maintain proper hardware replacement planning information to assist with forecasting the regular replacement and/or upgrading of desktop, laptop, printer and related technology assets. Receive, prioritize, and respond to Help Desk Service tickets, incoming calls, and/or e-mails regarding PC hardware and software problems. Identify chronic problems and work with Help Desk support operations in performing root-cause analysis on such problems and finding solutions for reducing or eliminating them. Receive, prioritize, and complete individual and group requests for hardware or software moves, adds, and changes. Work to identify and implement technology standards for on campus technology support or collaborate with peers across the district to develop best practices and foster continuous improvement of IT services. Provide input and recommendations on hardware specifications required to meet the computing needs of end users. Help ensure end users are aware of what hardware and software is available for their use and how to obtain support for all IT services. Work toward attainment of key support goals such an average response time, mean time to repair, end-user satisfaction and number of problems resolved within a given period. Provide brief hands-on training to users in the use of hardware and software. Maintain system documentation including configuration information for technology you are directly responsible for. Stay informed of trends in hardware and software, troubleshooting, automation technologies and other changes that could improve PC server and support. Perform related duties as assigned. Minimum Qualifications Any combination equivalent to: Associate's degree supplemented by college-level course work in computer software applications, business practices or a related field and one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users. OR High school diploma, GED or equivalent certificate of competency and three years of work experience such as described in the representative duties section of the specification. Salary Kern Community College District Salary Schedules , CLASSIFIED, Range 46.5 40 hours per week, 12 months per year $5,825.88 - $8,231.82 monthly (Maximum Entry Level Salary: $6,120.82 monthly) Special Instructions Complete application packets will be accepted until the position is filled. However, applications received by 12/23/25 are assured consideration. The District and/or College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point. Completed application packets must include the following.Completed online application for employmentCurrent resumeLetter of interest (cover letter)List of 5 (five) professional references (entered in online application)Copy of legible transcripts, if applicableIt is the applicant's responsibility to redact or remove any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. International or Foreign Degrees Applicants with international or foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application. Accommodations Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. (For more information, see our Diversity, Equity, Inclusion, and Equal Employment Opportunities website .) Discrimination Free Work Environment The District and College are strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District and College encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. (See our Discrimination Free Work Environment information.) Work Authorization Kern Community College District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. Knowledge & Abilities KNOWLEDGE OF: Hands-on hardware and software troubleshooting and repair. Knowledge of modern enterprise level Information Technology Systems and processes. Meaning and use of common technological terms. Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL, QBE), desktop publishing. Uses capabilities, characteristics, and limitations of computer and related equipment. Modern office procedures and methods. Correct English usage, spelling, grammar and punctuation. Have a working knowledge of joining and moving objects within Active Directory. ABILITY TO: Diagnose, troubleshoot and resolve software and hardware problems. Conduct research into PC issues and products as required. Develop knowledge-based information to be used by Help Desk services to solve problems. Operate a computer, tools, components, and peripheral accessories. Read and understand technical manuals, procedural documentation, and OEM guides. Instruct users in the use of computer equipment and operating procedures. Communicate effectively both orally and in writing. Effectively prioritize and execute tasks in a high-pressure environment. Work in a team-oriented, collaborative environment. Establish and maintain cooperative and effective working relationships with others. All applicants must apply online at . Emails will not be accepted. jeid-3d710529e1461c49b581a801e8a51cae Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
01/14/2026
Full time
Systems Support Specialist I Kern Community College District Salary: $69,910.56 - $98,781.84 Annually Job Type: Classified Job Number: FY25- Location: Bakersfield College Panorama Campus, CA Department: Technology Support Services Basic Function Under the direction of assigned supervisor, install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools. Assist with the support of the college's information technology systems and applications; these systems include the voice and data networks, servers, computers, printers, software and applications used by college employees and students. DISTINGUISHING CHARACTERISTICS: The Systems Support Specialist I is distinguished from the II by a focus on servicing PCs and related equipment. Representative Duties Diagnose and troubleshoot PC related software and hardware problems. Coordinate timely resolution of and follow-up on software and hardware problems with all levels of IT resources including network, server, application, and help desk support operations. Work with hardware and software manufacturers' support in handling and if necessary escalating warranty repair and parts replacement issues. Log details of support provided in Help Desk trouble-ticketing system. Advance the use of a knowledge repository to share information among all levels of IT service and support. Develop and use workstation configuration management tools and procedures to perform software distribution, patch management, inventory management and imaging. Install, configure and support a wide variety of complex software applications that support the needs of the college faculty, staff and students. Develop, recommend and use best tools and practices for computer lab management. Develop and deploy optimized images in timely and effective manner to the campus computer labs that include a wide variety of both purchased and shareware software packages. Work with network and server support operations to setup and support effective processes (i.e. Group Policies, Login Scripts, Roaming profiles, etc ) for providing users with access to resources and determining the behavior (profile) of all computers on campus. Assist with the installation, configuration, and support of network (wired, WIFI) equipment and servers in alignment with district wide IT processes and standards. Maintain proper hardware replacement planning information to assist with forecasting the regular replacement and/or upgrading of desktop, laptop, printer and related technology assets. Receive, prioritize, and respond to Help Desk Service tickets, incoming calls, and/or e-mails regarding PC hardware and software problems. Identify chronic problems and work with Help Desk support operations in performing root-cause analysis on such problems and finding solutions for reducing or eliminating them. Receive, prioritize, and complete individual and group requests for hardware or software moves, adds, and changes. Work to identify and implement technology standards for on campus technology support or collaborate with peers across the district to develop best practices and foster continuous improvement of IT services. Provide input and recommendations on hardware specifications required to meet the computing needs of end users. Help ensure end users are aware of what hardware and software is available for their use and how to obtain support for all IT services. Work toward attainment of key support goals such an average response time, mean time to repair, end-user satisfaction and number of problems resolved within a given period. Provide brief hands-on training to users in the use of hardware and software. Maintain system documentation including configuration information for technology you are directly responsible for. Stay informed of trends in hardware and software, troubleshooting, automation technologies and other changes that could improve PC server and support. Perform related duties as assigned. Minimum Qualifications Any combination equivalent to: Associate's degree supplemented by college-level course work in computer software applications, business practices or a related field and one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users. OR High school diploma, GED or equivalent certificate of competency and three years of work experience such as described in the representative duties section of the specification. Salary Kern Community College District Salary Schedules , CLASSIFIED, Range 46.5 40 hours per week, 12 months per year $5,825.88 - $8,231.82 monthly (Maximum Entry Level Salary: $6,120.82 monthly) Special Instructions Complete application packets will be accepted until the position is filled. However, applications received by 12/23/25 are assured consideration. The District and/or College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point. Completed application packets must include the following.Completed online application for employmentCurrent resumeLetter of interest (cover letter)List of 5 (five) professional references (entered in online application)Copy of legible transcripts, if applicableIt is the applicant's responsibility to redact or remove any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. International or Foreign Degrees Applicants with international or foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application. Accommodations Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. (For more information, see our Diversity, Equity, Inclusion, and Equal Employment Opportunities website .) Discrimination Free Work Environment The District and College are strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District and College encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. (See our Discrimination Free Work Environment information.) Work Authorization Kern Community College District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. Knowledge & Abilities KNOWLEDGE OF: Hands-on hardware and software troubleshooting and repair. Knowledge of modern enterprise level Information Technology Systems and processes. Meaning and use of common technological terms. Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL, QBE), desktop publishing. Uses capabilities, characteristics, and limitations of computer and related equipment. Modern office procedures and methods. Correct English usage, spelling, grammar and punctuation. Have a working knowledge of joining and moving objects within Active Directory. ABILITY TO: Diagnose, troubleshoot and resolve software and hardware problems. Conduct research into PC issues and products as required. Develop knowledge-based information to be used by Help Desk services to solve problems. Operate a computer, tools, components, and peripheral accessories. Read and understand technical manuals, procedural documentation, and OEM guides. Instruct users in the use of computer equipment and operating procedures. Communicate effectively both orally and in writing. Effectively prioritize and execute tasks in a high-pressure environment. Work in a team-oriented, collaborative environment. Establish and maintain cooperative and effective working relationships with others. All applicants must apply online at . Emails will not be accepted. jeid-3d710529e1461c49b581a801e8a51cae Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
Systems Administrator University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Systems Administrator Job Profile Title Systems Administrator Senior Job Description Summary The Information Technology Specialist at our institution plays a pivotal role in maintaining and enhancing our virtualized computing environment. This individual is tasked with providing high-level support for our VSphere and VMware ESX frameworks, ensuring their continuous and efficient operation. The role demands a keen focus on installing, maintaining, and securing our server infrastructure, with a strong emphasis on employing both hardware and software firewall management techniques to maintain the highest security standards. A critical part of this role involves developing and implementing Windows-based solutions tailored to the varied needs of the University Life offices, demonstrating a flexible approach to meet the diverse requirements of our academic community. Collaboration is key; thus, the specialist will work closely with the End User Support team to design and sustain both physical and virtual desktop solutions that support our faculty, staff, and students' dynamic needs. The successful candidate will also liaise with database and web teams to optimize third-party applications and enhance internally developed solutions, ensuring they meet our high standards for functionality and user experience. This role requires a proactive approach to system management, encompassing regular tasks such as system backups, disaster recovery, application deployment, server monitoring, and patch management, ensuring our infrastructure remains robust and reliable. Advanced support capabilities are essential, as this role involves working closely with all team members to troubleshoot and resolve complex technical issues swiftly and effectively. Additionally, the development and maintenance of comprehensive system documentation are crucial to ensure clarity and transparency in our system configurations and operational processes. This documentation serves as a vital resource for the team, facilitating ongoing maintenance and future planning. This role offers a challenging and rewarding opportunity for a skilled IT professional looking to contribute to a vibrant academic community by ensuring our technological resources are secure, efficient, and aligned with our institution's strategic goals. Job Description Job Responsibilities Support of our VSphere and VMware ESX environments; install, maintain, and secure the server infrastructure and devices through hardware and software firewall management. support web servers; providing software installation and backups; coordinating hardware repairs; coordinating ordering & installation of equipment; recommending and tracking software & hardware; installing upgrades; handling security. Proactively provide systems management by performing reoccurring tasks such as backups, disaster recovery, application deployment, server monitoring, patch management as required or directed; develop and maintain system documentation. Supervise and lead Systems Administrator as well as any temporary staff in completing and supporting the complex and broad systems in support of the Division. Develop and maintain physical and virtual desktop solutions; work with the database and web teams to develop and extend third-party applications as well as those developed in-house. Develop and implement windows solutions to meet the wide-range of business requirements for the more than 15 offices that comprise University Life. Investigate and stays current on infrastructure hardware and software technologies, server technologies, and technologies to secure systems and data. Perform additional duties as assigned. Qualifications Bachelor's and 3 to 5 years of experience or equivalent combination of education and experience is required. 3 to 5 years' experience managing a network Ability to support, install, maintain, and secure the server infrastructure and devices. VMware Administration, Windows Administration, Active Directory, Administration, GPO Administration. Application Requirement A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed. Job Location - City, State Philadelphia, Pennsylvania Department / School Student Services Pay Range $61,046.00 - $79,040.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages . click apply for full job details
01/14/2026
Full time
Systems Administrator University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Systems Administrator Job Profile Title Systems Administrator Senior Job Description Summary The Information Technology Specialist at our institution plays a pivotal role in maintaining and enhancing our virtualized computing environment. This individual is tasked with providing high-level support for our VSphere and VMware ESX frameworks, ensuring their continuous and efficient operation. The role demands a keen focus on installing, maintaining, and securing our server infrastructure, with a strong emphasis on employing both hardware and software firewall management techniques to maintain the highest security standards. A critical part of this role involves developing and implementing Windows-based solutions tailored to the varied needs of the University Life offices, demonstrating a flexible approach to meet the diverse requirements of our academic community. Collaboration is key; thus, the specialist will work closely with the End User Support team to design and sustain both physical and virtual desktop solutions that support our faculty, staff, and students' dynamic needs. The successful candidate will also liaise with database and web teams to optimize third-party applications and enhance internally developed solutions, ensuring they meet our high standards for functionality and user experience. This role requires a proactive approach to system management, encompassing regular tasks such as system backups, disaster recovery, application deployment, server monitoring, and patch management, ensuring our infrastructure remains robust and reliable. Advanced support capabilities are essential, as this role involves working closely with all team members to troubleshoot and resolve complex technical issues swiftly and effectively. Additionally, the development and maintenance of comprehensive system documentation are crucial to ensure clarity and transparency in our system configurations and operational processes. This documentation serves as a vital resource for the team, facilitating ongoing maintenance and future planning. This role offers a challenging and rewarding opportunity for a skilled IT professional looking to contribute to a vibrant academic community by ensuring our technological resources are secure, efficient, and aligned with our institution's strategic goals. Job Description Job Responsibilities Support of our VSphere and VMware ESX environments; install, maintain, and secure the server infrastructure and devices through hardware and software firewall management. support web servers; providing software installation and backups; coordinating hardware repairs; coordinating ordering & installation of equipment; recommending and tracking software & hardware; installing upgrades; handling security. Proactively provide systems management by performing reoccurring tasks such as backups, disaster recovery, application deployment, server monitoring, patch management as required or directed; develop and maintain system documentation. Supervise and lead Systems Administrator as well as any temporary staff in completing and supporting the complex and broad systems in support of the Division. Develop and maintain physical and virtual desktop solutions; work with the database and web teams to develop and extend third-party applications as well as those developed in-house. Develop and implement windows solutions to meet the wide-range of business requirements for the more than 15 offices that comprise University Life. Investigate and stays current on infrastructure hardware and software technologies, server technologies, and technologies to secure systems and data. Perform additional duties as assigned. Qualifications Bachelor's and 3 to 5 years of experience or equivalent combination of education and experience is required. 3 to 5 years' experience managing a network Ability to support, install, maintain, and secure the server infrastructure and devices. VMware Administration, Windows Administration, Active Directory, Administration, GPO Administration. Application Requirement A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed. Job Location - City, State Philadelphia, Pennsylvania Department / School Student Services Pay Range $61,046.00 - $79,040.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages . click apply for full job details
Posting Number: S14506P Working Title: Web Operations Specialist Department: DAR-Information Technology About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Application Support Group within the Office of Advancement IT specializes in application development and support for the Division of Development and Alumni Relations. The unit's objective is to create, customize, modify, and support applications and reports that enhance the division's ability to achieve its fundraising goals as well as to improve other processes that affect the organization. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 8:00am-5:00pm; Willing and able to work evenings and weekends, as necessary. Advertised Salary: $57,200+ commensurate with qualifications and experience Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: This position is open until filled with priority given to applications submitted by January 2, 2026. This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Application Analyst I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: At least one year of experience in creation and maintenance of websites and/or web applications Experience working with a Content Management System, such as WordPress, and donation plugins like GiveWP and a hosting provider like Pantheon Exposure to MVC framework, such as Laravel Position Summary: Reporting to the Associate Director of Application Development, this position is responsible for developing, implementing, testing, documenting, and supporting a variety of new and existing Development & Alumni Relations (DAR) web solutions supported by the Advancement IT department. Examples of solutions created or managed could include, but are not limited to, online donation pages, event registration pages, custom web applications, click to configure solutions, and content management system support. Tasks could include planning, implementation, testing, documentation, and help-desk support. This position must work closely with other DAR staff, as well as staff from across campus. Knowledge, Skills, Abilities and/or Competencies: HTML, JavaScript, CSS, XML Experience working with a Content Management System, such as WordPress Experience with web programming languages such as PHP Experience working with a database such as MySQL or MS SQL Experience with GitLab or similar version control system Ability to interact verbally and in writing with both technical and non-technical audiences Additional Division Expectations: Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment. Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation. Physical Demands: Work in a standard office environment Sit and work at a computer workstation for an extended amount of time Work using electronic mail, telephone, face-to-face discussions, paper form correspondence Communicate effectively in writing, speaking, and listening Organize and establish priorities; Remember detail; multi-task Lift and/or move up to 20 pounds Walk, stand, stoop, lift, kneel, climb Travel in and out of state Infrequently work nights and weekends if needed Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Create and/or modify websites utilizing technologies, such as HTML, CSS, JavaScript/jQuery, Content Management Systems, PHP, MySQL, and other similar technologies in a manner that adheres to UGA and Development & Alumni Relations (DAR) policies. Collaborate with site administrators and user groups to develop, test, and deploy CMS configurations to meet functional and security requirements. Lead efforts to ensure CMS plugins on DAR sites remain updated, identify any that are no longer being supported and need to be replaced or removed, and offering input into what opportunities are for replacements. Perform these updates using hosting provider tools, as necessary. Percentage of time: 40 Duties/Responsibilities: Promote UGA's fundraising efforts through fluent use of, and work within, the division's fundraising system (currently Blackbaud CRM and BBIS). Examples of this type of work include the creation/maintenance of online donation forms and event registration pages, or delegation of such tasks. Percentage of time: 40 Duties/Responsibilities: Interact with clients and/or stakeholders to troubleshoot problems with existing applications supported by the unit and assist in training clients and/or stakeholders in use of developed products. Percentage of time: 10 Duties/Responsibilities: . click apply for full job details
01/14/2026
Full time
Posting Number: S14506P Working Title: Web Operations Specialist Department: DAR-Information Technology About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Application Support Group within the Office of Advancement IT specializes in application development and support for the Division of Development and Alumni Relations. The unit's objective is to create, customize, modify, and support applications and reports that enhance the division's ability to achieve its fundraising goals as well as to improve other processes that affect the organization. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 8:00am-5:00pm; Willing and able to work evenings and weekends, as necessary. Advertised Salary: $57,200+ commensurate with qualifications and experience Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: This position is open until filled with priority given to applications submitted by January 2, 2026. This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Application Analyst I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: At least one year of experience in creation and maintenance of websites and/or web applications Experience working with a Content Management System, such as WordPress, and donation plugins like GiveWP and a hosting provider like Pantheon Exposure to MVC framework, such as Laravel Position Summary: Reporting to the Associate Director of Application Development, this position is responsible for developing, implementing, testing, documenting, and supporting a variety of new and existing Development & Alumni Relations (DAR) web solutions supported by the Advancement IT department. Examples of solutions created or managed could include, but are not limited to, online donation pages, event registration pages, custom web applications, click to configure solutions, and content management system support. Tasks could include planning, implementation, testing, documentation, and help-desk support. This position must work closely with other DAR staff, as well as staff from across campus. Knowledge, Skills, Abilities and/or Competencies: HTML, JavaScript, CSS, XML Experience working with a Content Management System, such as WordPress Experience with web programming languages such as PHP Experience working with a database such as MySQL or MS SQL Experience with GitLab or similar version control system Ability to interact verbally and in writing with both technical and non-technical audiences Additional Division Expectations: Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment. Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation. Physical Demands: Work in a standard office environment Sit and work at a computer workstation for an extended amount of time Work using electronic mail, telephone, face-to-face discussions, paper form correspondence Communicate effectively in writing, speaking, and listening Organize and establish priorities; Remember detail; multi-task Lift and/or move up to 20 pounds Walk, stand, stoop, lift, kneel, climb Travel in and out of state Infrequently work nights and weekends if needed Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Create and/or modify websites utilizing technologies, such as HTML, CSS, JavaScript/jQuery, Content Management Systems, PHP, MySQL, and other similar technologies in a manner that adheres to UGA and Development & Alumni Relations (DAR) policies. Collaborate with site administrators and user groups to develop, test, and deploy CMS configurations to meet functional and security requirements. Lead efforts to ensure CMS plugins on DAR sites remain updated, identify any that are no longer being supported and need to be replaced or removed, and offering input into what opportunities are for replacements. Perform these updates using hosting provider tools, as necessary. Percentage of time: 40 Duties/Responsibilities: Promote UGA's fundraising efforts through fluent use of, and work within, the division's fundraising system (currently Blackbaud CRM and BBIS). Examples of this type of work include the creation/maintenance of online donation forms and event registration pages, or delegation of such tasks. Percentage of time: 40 Duties/Responsibilities: Interact with clients and/or stakeholders to troubleshoot problems with existing applications supported by the unit and assist in training clients and/or stakeholders in use of developed products. Percentage of time: 10 Duties/Responsibilities: . click apply for full job details
Job Title: Information Systems Specialist - Networking & Operations/ Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $6,009 to $7,684 per month- Range 41 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs advanced and complex paraprofessional, technical and customer support duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software; receives, documents and resolves user help requests and provides hands-on technical assistance pertaining to desktop hardware and software problems; assists users with questions regarding desktop system operations and procedures; monitors and maintains the performance of connected systems, including those in computer laboratory settings; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the advanced paraprofessional and technical class in the Information Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of specialized technical duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software. Incumbents utilize specialized knowledge of information technology to make decisions and complete assignments. Incumbents in this class frequently interact with users in the course of their duties, providing advanced technical support in resolving equipment and system access problems. Incumbents also perform a wide range of duties related to computer installations, upgrades, maintenance and repairs and often have independent responsibility for overseeing, maintaining and monitoring computer laboratory systems.This class may be distinguished from the lower-level Information Systems Technician class because those classes perform journey level technical duties that emphasize system assembly, installation, configuration, maintenance and repair rather than advanced user support. This class may also be distinguished from higher-level Information Technology classes because incumbents in those classes preponderantly perform professional analytical duties that include system design, development, maintenance and programming. SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Advanced technical methods, procedures, and techniques involved in supporting a local and wide area network, hardware and software application systems. Advanced principles and techniques of user support and customer service. Information technology and local and wide area network industry, trends, practices and procedures. Information technology documentation and data communication standards. Computer operating systems and a variety of computer hardware and software applications. English usage, spelling, grammar, punctuation and arithmetical processes. Ability to: Effectively and efficiently participate in the operation of a computer network operation. Provide prompt and appropriate customer service to system users. Test and interpret network changes to enhance network operations and correct operational faults. Obtain and consolidate user specifications and needs. Perform arithmetical calculations with speed and accuracy. Understand and carry out oral and written directions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Pattern I Experience: Two years equivalent to an Information Systems Technician at YCCD. OR Pattern II Education: Possession of an associate's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing information technology repair duties that included assembling, installing, configuring, maintaining, and repairing new and existing desktop computer, peripheral, and/or other networked system hardware and software. Special Requirements: None Example of Duties: ESSENTIAL DUTIES Provides advanced technical assistance to system users by responding to help requests and troubleshooting desktop computer, peripheral, server, and other network system hardware and software related to hardware, software and peripheral devices; determines the severity of the problem and either resolves the issue(s) or refers the problem(s) to higher-level information technology support staff. Coordinates and provides technical support for one or more academic computer labs; set-up file share security; monitors and evaluates operational processes and provides technical resolution of problems; installs and maintains laboratory computers, peripherals and software applications, including specialized systems to meet departmental and/or ADA requirements. Management and maintenance of GoPrint Software. Installs and configures computer hardware, software, programs and applications; tests and troubleshoots to ensure functional operation. Monitors file server and production servers; resolves system problems or refers appropriately. Monitors computer systems, including servers and network equipment, for response time, problem prevention, performance and resource utilization; monitors and maintains the function of networked components including routers, hubs, bridges and switches; recommends actions to overcome result deviations. Performs routine network support duties such as monitoring or adding applications, users and devices; modifies user profiles, re-sets passwords and performs file maintenance; documents all network changes and revisions. Configures and maintains computer accounts, security groups, profiles and group policies; as assigned, monitors security vulnerability and sets security parameters for labs/workstations and servers; installs security updates and patches. Assists higher-level information technology staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; assists with the physical design of the District's network; recommends microcomputers, software and peripherals to staff; assists in determining communications requirements for new equipment installation. Participates in the planning, development and preparation of technical standards operational procedures and system performance objectives. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Prepares disk images for computer setup and recovery; coordinates regular and disaster recovery tape backup and recovery processes on servers; maintains, tracks and rotates media; stores media appropriately. Explains and demonstrates the use of new hardware/software, peripheral devices, network sharing, data backups, and other system functions; responds to questions regarding software/system purposes, workflow issues and output needs; recommends procedures and helps develop user instructions concerning desktop computer, peripherals, and network procedures such as log-on directions, password maintenance . click apply for full job details
01/14/2026
Full time
Job Title: Information Systems Specialist - Networking & Operations/ Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $6,009 to $7,684 per month- Range 41 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs advanced and complex paraprofessional, technical and customer support duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software; receives, documents and resolves user help requests and provides hands-on technical assistance pertaining to desktop hardware and software problems; assists users with questions regarding desktop system operations and procedures; monitors and maintains the performance of connected systems, including those in computer laboratory settings; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the advanced paraprofessional and technical class in the Information Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of specialized technical duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software. Incumbents utilize specialized knowledge of information technology to make decisions and complete assignments. Incumbents in this class frequently interact with users in the course of their duties, providing advanced technical support in resolving equipment and system access problems. Incumbents also perform a wide range of duties related to computer installations, upgrades, maintenance and repairs and often have independent responsibility for overseeing, maintaining and monitoring computer laboratory systems.This class may be distinguished from the lower-level Information Systems Technician class because those classes perform journey level technical duties that emphasize system assembly, installation, configuration, maintenance and repair rather than advanced user support. This class may also be distinguished from higher-level Information Technology classes because incumbents in those classes preponderantly perform professional analytical duties that include system design, development, maintenance and programming. SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Advanced technical methods, procedures, and techniques involved in supporting a local and wide area network, hardware and software application systems. Advanced principles and techniques of user support and customer service. Information technology and local and wide area network industry, trends, practices and procedures. Information technology documentation and data communication standards. Computer operating systems and a variety of computer hardware and software applications. English usage, spelling, grammar, punctuation and arithmetical processes. Ability to: Effectively and efficiently participate in the operation of a computer network operation. Provide prompt and appropriate customer service to system users. Test and interpret network changes to enhance network operations and correct operational faults. Obtain and consolidate user specifications and needs. Perform arithmetical calculations with speed and accuracy. Understand and carry out oral and written directions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Pattern I Experience: Two years equivalent to an Information Systems Technician at YCCD. OR Pattern II Education: Possession of an associate's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing information technology repair duties that included assembling, installing, configuring, maintaining, and repairing new and existing desktop computer, peripheral, and/or other networked system hardware and software. Special Requirements: None Example of Duties: ESSENTIAL DUTIES Provides advanced technical assistance to system users by responding to help requests and troubleshooting desktop computer, peripheral, server, and other network system hardware and software related to hardware, software and peripheral devices; determines the severity of the problem and either resolves the issue(s) or refers the problem(s) to higher-level information technology support staff. Coordinates and provides technical support for one or more academic computer labs; set-up file share security; monitors and evaluates operational processes and provides technical resolution of problems; installs and maintains laboratory computers, peripherals and software applications, including specialized systems to meet departmental and/or ADA requirements. Management and maintenance of GoPrint Software. Installs and configures computer hardware, software, programs and applications; tests and troubleshoots to ensure functional operation. Monitors file server and production servers; resolves system problems or refers appropriately. Monitors computer systems, including servers and network equipment, for response time, problem prevention, performance and resource utilization; monitors and maintains the function of networked components including routers, hubs, bridges and switches; recommends actions to overcome result deviations. Performs routine network support duties such as monitoring or adding applications, users and devices; modifies user profiles, re-sets passwords and performs file maintenance; documents all network changes and revisions. Configures and maintains computer accounts, security groups, profiles and group policies; as assigned, monitors security vulnerability and sets security parameters for labs/workstations and servers; installs security updates and patches. Assists higher-level information technology staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; assists with the physical design of the District's network; recommends microcomputers, software and peripherals to staff; assists in determining communications requirements for new equipment installation. Participates in the planning, development and preparation of technical standards operational procedures and system performance objectives. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Prepares disk images for computer setup and recovery; coordinates regular and disaster recovery tape backup and recovery processes on servers; maintains, tracks and rotates media; stores media appropriately. Explains and demonstrates the use of new hardware/software, peripheral devices, network sharing, data backups, and other system functions; responds to questions regarding software/system purposes, workflow issues and output needs; recommends procedures and helps develop user instructions concerning desktop computer, peripherals, and network procedures such as log-on directions, password maintenance . click apply for full job details
Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
01/14/2026
Full time
Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, is seeking an Information Technology Services (ITS) Support Specialist. This position is responsible for the design, operations, and support of audio-visual (AV) and computing equipment in the college's learning spaces, including classrooms, labs, and meeting rooms. They will deliver "just-in-time" support to faculty in response to technical issues in these environments, and provide documentation and training on how to use learning space technologies. In addition, they will provide general technology support to members of the college community. The ITS Support Specialist will collaborate with other members of the larger ITS team as well as with Facilities, Conference and Event Services, the Registrar, faculty, and staff to design and maintain effective technology-enabled teaching and learning environments. The position requires strong technical expertise in computer and AV equipment, broad user technical support experience, and a firm commitment to providing exceptional customer service. Specific responsibilities: Learning Space Support (25%) Provide technical support for learning space technologies in coordination with the ITS Service Desk and vendors. Maintain support documentation and assist with training materials and sessions. End-User Support (25%) Resolve walk-in and call-in incidents with Service Desk staff. Troubleshoot end-user device issues related to classroom connectivity, software, and limited hardware needs. Learning Space Design & Standards (20%) Recommend and implement designs, standards, technologies, and processes for technology-enabled learning spaces. Evaluate and deploy appropriate operating systems, software, and hardware for classrooms and labs. Application & Inventory Administration (15%) Manage Extron and Neat Pulse applications, including device enrollment, configuration, and troubleshooting. Support refresh planning for AV and learning space technologies and maintain accurate equipment inventories. Network Support (10%) Collaborate with the network team to manage network closet hardware and ensure proper device connectivity. Campus Support (5%) Liaise with Facilities on learning space maintenance and coordinate AV services for special events, including technical assessments and solutions for AV, streaming, and video conferencing. Required Minimum Qualifications: Bachelor's degree in Computer Science or related field 3 years AV, IT, or technical support experience, preferably in an academic environment. Experience supporting faculty and students in an academic environment is a plus. Experience with learning space design. Extron experience and/or certification, including experience with Extron Configurator, Toolbelt, and GlobalViewer software programs Experience with web and video conferencing technologies. Skilled in supporting Apple and Windows-based computers, and iOS and Android tablets and mobile devices. Skilled in exceptional troubleshooting with learning space technologies, including, but not limited to: controllers, projectors, audio systems, Apple and Windows-based computers, Apple TV, document cameras, etc. Ability to analyze technical problems involving the signal flow between IT and AV equipment, conduct testing, and research to determine appropriate solutions. Ability to remain calm under pressure and communicate technical concepts to individuals of all competency levels with tact, patience, and courtesy. Project and time management skills, with the ability to effectively manage competing priorities. Ability to interact professionally with coworkers and customers, particularly in conflict situations. Commitment to a mission-driven environment that is aligned with Catholic, Norbertine, and liberal arts values. The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job. Benefits package: The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time-off, and tuition waiver. For more information, please visit: . Application instructions: Applications received by Monday, December 22, will be given full consideration. However, applications will continue to be accepted until the position has been filled. Please submit a cover letter and resume with your application. St. Norbert College (SNC), a Catholic, Norbertine, and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual, and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students. At SNC, our commitment to communio - the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth, and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment. We seek those who will embrace our mission and commitment to building a vibrant, diverse, and spiritually engaged community ( ).
01/14/2026
Full time
St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, is seeking an Information Technology Services (ITS) Support Specialist. This position is responsible for the design, operations, and support of audio-visual (AV) and computing equipment in the college's learning spaces, including classrooms, labs, and meeting rooms. They will deliver "just-in-time" support to faculty in response to technical issues in these environments, and provide documentation and training on how to use learning space technologies. In addition, they will provide general technology support to members of the college community. The ITS Support Specialist will collaborate with other members of the larger ITS team as well as with Facilities, Conference and Event Services, the Registrar, faculty, and staff to design and maintain effective technology-enabled teaching and learning environments. The position requires strong technical expertise in computer and AV equipment, broad user technical support experience, and a firm commitment to providing exceptional customer service. Specific responsibilities: Learning Space Support (25%) Provide technical support for learning space technologies in coordination with the ITS Service Desk and vendors. Maintain support documentation and assist with training materials and sessions. End-User Support (25%) Resolve walk-in and call-in incidents with Service Desk staff. Troubleshoot end-user device issues related to classroom connectivity, software, and limited hardware needs. Learning Space Design & Standards (20%) Recommend and implement designs, standards, technologies, and processes for technology-enabled learning spaces. Evaluate and deploy appropriate operating systems, software, and hardware for classrooms and labs. Application & Inventory Administration (15%) Manage Extron and Neat Pulse applications, including device enrollment, configuration, and troubleshooting. Support refresh planning for AV and learning space technologies and maintain accurate equipment inventories. Network Support (10%) Collaborate with the network team to manage network closet hardware and ensure proper device connectivity. Campus Support (5%) Liaise with Facilities on learning space maintenance and coordinate AV services for special events, including technical assessments and solutions for AV, streaming, and video conferencing. Required Minimum Qualifications: Bachelor's degree in Computer Science or related field 3 years AV, IT, or technical support experience, preferably in an academic environment. Experience supporting faculty and students in an academic environment is a plus. Experience with learning space design. Extron experience and/or certification, including experience with Extron Configurator, Toolbelt, and GlobalViewer software programs Experience with web and video conferencing technologies. Skilled in supporting Apple and Windows-based computers, and iOS and Android tablets and mobile devices. Skilled in exceptional troubleshooting with learning space technologies, including, but not limited to: controllers, projectors, audio systems, Apple and Windows-based computers, Apple TV, document cameras, etc. Ability to analyze technical problems involving the signal flow between IT and AV equipment, conduct testing, and research to determine appropriate solutions. Ability to remain calm under pressure and communicate technical concepts to individuals of all competency levels with tact, patience, and courtesy. Project and time management skills, with the ability to effectively manage competing priorities. Ability to interact professionally with coworkers and customers, particularly in conflict situations. Commitment to a mission-driven environment that is aligned with Catholic, Norbertine, and liberal arts values. The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job. Benefits package: The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time-off, and tuition waiver. For more information, please visit: . Application instructions: Applications received by Monday, December 22, will be given full consideration. However, applications will continue to be accepted until the position has been filled. Please submit a cover letter and resume with your application. St. Norbert College (SNC), a Catholic, Norbertine, and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual, and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students. At SNC, our commitment to communio - the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth, and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment. We seek those who will embrace our mission and commitment to building a vibrant, diverse, and spiritually engaged community ( ).
Category:: Professional Subscribe:: Department:: Watson College of Engineering and Applied Science Locations:: Binghamton, NY Posted:: Jun 17, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 02689 Position ID:: 189235 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: $65,000+ (commensurate with experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: Physical and Virtual Desktop Infrastructure (VDI) Administration Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team Maintain School of Computing Academic computing labs Linux Based Operating System, Physical and Virtual deployments Assist in supporting the Watson College's VDI environment (Watson View). Develop and maintain administrative documentation and provide recommendations for improvements. Data Center Operations Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources Server & Storage System Management Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College Assist with supporting the Watson College virtual server environment (VMware) Assist in management, procurement, inventory, and setup of virtual and physical servers Assist with the management of research storage systems Assist in management of the Watson College's iSCSI Storage environment Ensure a secure computing environment in collaboration with the ITS Information Security Office High-Performance Computing (HPC) Cluster Support Assist with management of cluster user accounts, including creation, removal, and group management Monitor daily cluster operations and coordinate updates and patches to minimize impact Work with faculty to integrate new computing nodes and obtain vendor quotes Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements General Responsibilities Provide backup support during staff absences or emergencies Offer technical assistance to the University Helpdesk for Watson-related issues Work collaboratively and professionally with faculty, staff, and students Recommend and implement improvements to existing procedures and infrastructure Assist with coordinating integration of new employee computer accounts with ITS Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies Troubleshoot AD-related issues in collaboration with ITS Assign user rights and manage secure network resources Requirements: Bachelor's degree (or higher) Experience administering Linux-based and Windows Server-based server environments Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers Proficiency in cybersecurity fundamentals and practices in system administration Familiarity with managing VMware-based virtual environments Familiarity with storage technologies (iSCSI, NAS, SAN) Knowledge of Active Directory management and security best practices Documentation and organizational skills Ability to work independently and collaboratively in a fast-paced academic and research environment Preferred: Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management Experience with high-performance computing cluster administration Scripting experience (Bash, PowerShell, Python, etc.) for automation Experience in a higher education research computing environment Familiarity with Virtual Desktop Infrastructure (VDI) solutions Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: July 7, 2025 . click apply for full job details
01/14/2026
Full time
Category:: Professional Subscribe:: Department:: Watson College of Engineering and Applied Science Locations:: Binghamton, NY Posted:: Jun 17, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 02689 Position ID:: 189235 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: $65,000+ (commensurate with experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: Physical and Virtual Desktop Infrastructure (VDI) Administration Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team Maintain School of Computing Academic computing labs Linux Based Operating System, Physical and Virtual deployments Assist in supporting the Watson College's VDI environment (Watson View). Develop and maintain administrative documentation and provide recommendations for improvements. Data Center Operations Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources Server & Storage System Management Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College Assist with supporting the Watson College virtual server environment (VMware) Assist in management, procurement, inventory, and setup of virtual and physical servers Assist with the management of research storage systems Assist in management of the Watson College's iSCSI Storage environment Ensure a secure computing environment in collaboration with the ITS Information Security Office High-Performance Computing (HPC) Cluster Support Assist with management of cluster user accounts, including creation, removal, and group management Monitor daily cluster operations and coordinate updates and patches to minimize impact Work with faculty to integrate new computing nodes and obtain vendor quotes Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements General Responsibilities Provide backup support during staff absences or emergencies Offer technical assistance to the University Helpdesk for Watson-related issues Work collaboratively and professionally with faculty, staff, and students Recommend and implement improvements to existing procedures and infrastructure Assist with coordinating integration of new employee computer accounts with ITS Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies Troubleshoot AD-related issues in collaboration with ITS Assign user rights and manage secure network resources Requirements: Bachelor's degree (or higher) Experience administering Linux-based and Windows Server-based server environments Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers Proficiency in cybersecurity fundamentals and practices in system administration Familiarity with managing VMware-based virtual environments Familiarity with storage technologies (iSCSI, NAS, SAN) Knowledge of Active Directory management and security best practices Documentation and organizational skills Ability to work independently and collaboratively in a fast-paced academic and research environment Preferred: Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management Experience with high-performance computing cluster administration Scripting experience (Bash, PowerShell, Python, etc.) for automation Experience in a higher education research computing environment Familiarity with Virtual Desktop Infrastructure (VDI) solutions Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: July 7, 2025 . click apply for full job details
IT Systems Support Analyst Job ID: 292982 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary As a member of Augusta University's (AU) Information Technology (IT) division, the staff members will adhere to the highest standards of customer service and professionalism in the implementation of all duties and responsibilities. The IT Systems Support Professional is a critical source of dedicated technology support for students, faculty, and staff across all campuses of the Medical College of Georgia and is designated as essential personnel for AU-IT operations. With duties ranging from audiovisual support, personal computing hardware/software support, lecture capture, network connectivity diagnostics, simulation device support, telehealth device support, and productivity software diagnostics, this position is a fundamental necessity for optimal operations. Under limited leadership, the incumbent will provide clear, concise, and diplomatic communications with effective strategies to resolve issues, or escalate for resolution, as appropriate. The position will require day and overnight travel throughout the State of Georgia. Responsibilities TECHNICAL SUPPORT: Provides primary IT support for technical issues at regional/clinical campuses of the Medical College of Georgia. Delivers remote or on-site diagnostic/repair support for a variety of technologies employed in administrative, academic, and simulation operations. Functions as liaison for ancillary IT groups for incident engagement and escalation to ensure timely resolution of reported incidents. ALTERNATE SUPPORT: Provides alternate IT support for the Medical College of Georgia's primary campus in Augusta, providing on-site diagnostic/repair support for a variety of technologies utilized in administrative operations. Functions as liaison for ancillary AU and AU-IT groups for incident engagement and escalation to ensure timely resolution of reported incidents. SERVICE MANAGEMENT APPLICATION: Completes and oversees the timely submission of reported problems through AU's Information Technology Service Management (ITSM) application. Fully documents support efforts, ensuring appropriate Service Level Agreements (SLA) are met and services restored as efficiently as possible. Proactively monitors reported or resolved incidents for tracking of trends and engages others as necessary for preventive or corrective actions. SYSTEM SUPPORT: Proactively tests, maintains, and facilitates the usage of small group collaborative video-conferencing systems, web-conferencing systems, and related technology to support academic teaching, administrative meetings, and special events within departmental spaces. ADVISE/CONSULT CUSTOMERS: Consults and advises customers on best practices for IT engagement, adherence to security policies, data storage, asset management tracking, evaluation of hardware/software upgrades/refresh, and productivity software collaboration to optimize departmental practices and procedures. REGIONAL SUPPORT: For assigned regional/clinical campuses, champions site-specific coordinated support efforts between regional/clinical campus, AU-IT groups, USG networking, host IT group, or contracted vendors. Maintains accurate records of all relevant support contacts and contracts for each regional/clinical campus, including the appropriate steps to take for after-hours support needs. TECHNOLOGY SOLUTIONS: Participates in the evaluation, recommendation, development, and implementation of reliable, efficient, and cost-effective technology solutions through partnerships with vendors and select AU-IT groups. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and two years of related field experience OR Associate's degree from an accredited college or university and three years of directly related field experience OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and seven years of directly related experience and a minimum of two related certifications, i.e. CompTIA A+, or CTS. Must possess and maintain a valid state driver's license. Preferred Qualifications Technical certifications or experience working with: Comp TIA A+ certification, AVIXA CTS certification, Microsoft Office Specialist certification, Project Management certification (any level). Master's degree from an accredited college or university in Instructional/Educational Technology, Information Technology, or related field. Experience in a higher education environment. Teaching and/or training experience. Knowledge, Skills, & Abilities KNOWLEDGE Advanced knowledge of Windows and Apple hardware/software/OS/iOS support practices. Advanced knowledge of productivity software such Microsoft Office, Adobe Creative Cloud, as well as cloud-based storage such as Box and OneDrive installation and operation. Knowledge of network connectivity, topography, and use of wireless networking, videoconferencing, Zoom/Teams web conferencing, and live streaming. Knowledgeable in the configuration and operation of presentation systems, computer-based simulation, lecture capture, and related collaborative solutions found in classrooms, conference rooms, and event settings. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. Skilled and experienced in providing exceptional customer service. ABILITIES Ability to communicate orally and in writing in a clear and concise manner to a variety of customer knowledge levels. Ability to establish and maintain effective working relationships with co-workers, the AU community, and visitors to AU. Ability to troubleshoot and resolve audiovisual system issues in a compressed timeframe. Ability to prioritize and execute tasks in a high-pressure environment. Ability to work before or after hours/weekends as required. Ability to read and understand technical documentation and conduct research to identify and implement corrective solutions. Ability to maintain confidentiality. Ability to pay close attention to details. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B10 Salary: $52,500/annually-$53,341/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also . click apply for full job details
01/14/2026
Full time
IT Systems Support Analyst Job ID: 292982 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary As a member of Augusta University's (AU) Information Technology (IT) division, the staff members will adhere to the highest standards of customer service and professionalism in the implementation of all duties and responsibilities. The IT Systems Support Professional is a critical source of dedicated technology support for students, faculty, and staff across all campuses of the Medical College of Georgia and is designated as essential personnel for AU-IT operations. With duties ranging from audiovisual support, personal computing hardware/software support, lecture capture, network connectivity diagnostics, simulation device support, telehealth device support, and productivity software diagnostics, this position is a fundamental necessity for optimal operations. Under limited leadership, the incumbent will provide clear, concise, and diplomatic communications with effective strategies to resolve issues, or escalate for resolution, as appropriate. The position will require day and overnight travel throughout the State of Georgia. Responsibilities TECHNICAL SUPPORT: Provides primary IT support for technical issues at regional/clinical campuses of the Medical College of Georgia. Delivers remote or on-site diagnostic/repair support for a variety of technologies employed in administrative, academic, and simulation operations. Functions as liaison for ancillary IT groups for incident engagement and escalation to ensure timely resolution of reported incidents. ALTERNATE SUPPORT: Provides alternate IT support for the Medical College of Georgia's primary campus in Augusta, providing on-site diagnostic/repair support for a variety of technologies utilized in administrative operations. Functions as liaison for ancillary AU and AU-IT groups for incident engagement and escalation to ensure timely resolution of reported incidents. SERVICE MANAGEMENT APPLICATION: Completes and oversees the timely submission of reported problems through AU's Information Technology Service Management (ITSM) application. Fully documents support efforts, ensuring appropriate Service Level Agreements (SLA) are met and services restored as efficiently as possible. Proactively monitors reported or resolved incidents for tracking of trends and engages others as necessary for preventive or corrective actions. SYSTEM SUPPORT: Proactively tests, maintains, and facilitates the usage of small group collaborative video-conferencing systems, web-conferencing systems, and related technology to support academic teaching, administrative meetings, and special events within departmental spaces. ADVISE/CONSULT CUSTOMERS: Consults and advises customers on best practices for IT engagement, adherence to security policies, data storage, asset management tracking, evaluation of hardware/software upgrades/refresh, and productivity software collaboration to optimize departmental practices and procedures. REGIONAL SUPPORT: For assigned regional/clinical campuses, champions site-specific coordinated support efforts between regional/clinical campus, AU-IT groups, USG networking, host IT group, or contracted vendors. Maintains accurate records of all relevant support contacts and contracts for each regional/clinical campus, including the appropriate steps to take for after-hours support needs. TECHNOLOGY SOLUTIONS: Participates in the evaluation, recommendation, development, and implementation of reliable, efficient, and cost-effective technology solutions through partnerships with vendors and select AU-IT groups. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and two years of related field experience OR Associate's degree from an accredited college or university and three years of directly related field experience OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and seven years of directly related experience and a minimum of two related certifications, i.e. CompTIA A+, or CTS. Must possess and maintain a valid state driver's license. Preferred Qualifications Technical certifications or experience working with: Comp TIA A+ certification, AVIXA CTS certification, Microsoft Office Specialist certification, Project Management certification (any level). Master's degree from an accredited college or university in Instructional/Educational Technology, Information Technology, or related field. Experience in a higher education environment. Teaching and/or training experience. Knowledge, Skills, & Abilities KNOWLEDGE Advanced knowledge of Windows and Apple hardware/software/OS/iOS support practices. Advanced knowledge of productivity software such Microsoft Office, Adobe Creative Cloud, as well as cloud-based storage such as Box and OneDrive installation and operation. Knowledge of network connectivity, topography, and use of wireless networking, videoconferencing, Zoom/Teams web conferencing, and live streaming. Knowledgeable in the configuration and operation of presentation systems, computer-based simulation, lecture capture, and related collaborative solutions found in classrooms, conference rooms, and event settings. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. Skilled and experienced in providing exceptional customer service. ABILITIES Ability to communicate orally and in writing in a clear and concise manner to a variety of customer knowledge levels. Ability to establish and maintain effective working relationships with co-workers, the AU community, and visitors to AU. Ability to troubleshoot and resolve audiovisual system issues in a compressed timeframe. Ability to prioritize and execute tasks in a high-pressure environment. Ability to work before or after hours/weekends as required. Ability to read and understand technical documentation and conduct research to identify and implement corrective solutions. Ability to maintain confidentiality. Ability to pay close attention to details. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B10 Salary: $52,500/annually-$53,341/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also . click apply for full job details
Job Title: IoT Solutions Architect Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are looking for an experienced IoT Solutions Architect Lead Specialist to design, develop, and implement enterprise-level IoT solutions. This role requires deep expertise in IoT platforms, cloud architecture, sensor integration, connectivity technologies, edge computing, and secure end-to-end data flow. The ideal candidate will collaborate with cross-functional technical and business teams to define solution roadmaps, lead technical architecture decisions, and ensure successful delivery of IoT initiatives that support business transformation and operational efficiency. You will serve as a senior technical leader guiding teams through the full lifecycle of IoT deployments, from requirement analysis and system design to implementation, optimization, and support. Key Responsibilities Design scalable IoT system architectures including edge, cloud, data processing, security, and device integration layers. Lead architecture planning, solution blueprinting, and technology evaluations for IoT initiatives. Work with stakeholders to define technical requirements, use cases, and solution scope. Integrate sensors, gateways, firmware, and wireless communication protocols into unified IoT platforms. Drive proof-of-concept development, prototyping, and solution validation. Oversee end-to-end solution deployment including configuration, testing, monitoring, and optimization. Ensure system reliability, performance, data integrity, and security compliance. Collaborate with software development, network, security, manufacturing, and operations teams. Establish architectural standards, best practices, and technical documentation. Provide leadership, mentoring, and guidance to engineering teams and solution partners. Support troubleshooting, incident resolution, and continuous improvement efforts. Communicate technical designs and presenting concepts to executive leadership and customers. Required Skills and Qualifications 12+ years of experience in IoT solution architecture, embedded systems, or cloud platform engineering. Strong knowledge of IoT connectivity technologies such as MQTT, CoAP, LoRaWAN, NB-IoT, LTE, 5G, BLE, Zigbee, Modbus, or CAN. Hands-on experience with major IoT platforms such as AWS IoT, Azure IoT Hub, Google Cloud IoT, or PTC ThingWorx. Expertise in cloud architecture, microservices, and APIs. Solid experience with edge computing frameworks and device management. Strong background in data pipelines, analytics, telemetry processing, and real-time monitoring. Understanding of cybersecurity principles for IoT systems including device authentication, encryption, and secure communication. Experience integrating hardware devices, sensors, gateways, and industrial control systems. Proficiency in programming or scripting languages such as Python, C/C++, Java, or Node.js. Strong stakeholder communication and leadership skills. Experience leading large-scale IoT deployment projects and cross-functional teams. Preferred Qualifications Experience in manufacturing, energy, utilities, transportation, or smart infrastructure. Familiarity with digital twin technologies and AI/ML for predictive analytics. IoT-related certifications such as AWS Certified IoT, Azure IoT Developer, or equivalent. Knowledge of industry protocols and standards including OPC-UA, BACnet, or SCADA systems.
01/06/2026
Job Title: IoT Solutions Architect Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are looking for an experienced IoT Solutions Architect Lead Specialist to design, develop, and implement enterprise-level IoT solutions. This role requires deep expertise in IoT platforms, cloud architecture, sensor integration, connectivity technologies, edge computing, and secure end-to-end data flow. The ideal candidate will collaborate with cross-functional technical and business teams to define solution roadmaps, lead technical architecture decisions, and ensure successful delivery of IoT initiatives that support business transformation and operational efficiency. You will serve as a senior technical leader guiding teams through the full lifecycle of IoT deployments, from requirement analysis and system design to implementation, optimization, and support. Key Responsibilities Design scalable IoT system architectures including edge, cloud, data processing, security, and device integration layers. Lead architecture planning, solution blueprinting, and technology evaluations for IoT initiatives. Work with stakeholders to define technical requirements, use cases, and solution scope. Integrate sensors, gateways, firmware, and wireless communication protocols into unified IoT platforms. Drive proof-of-concept development, prototyping, and solution validation. Oversee end-to-end solution deployment including configuration, testing, monitoring, and optimization. Ensure system reliability, performance, data integrity, and security compliance. Collaborate with software development, network, security, manufacturing, and operations teams. Establish architectural standards, best practices, and technical documentation. Provide leadership, mentoring, and guidance to engineering teams and solution partners. Support troubleshooting, incident resolution, and continuous improvement efforts. Communicate technical designs and presenting concepts to executive leadership and customers. Required Skills and Qualifications 12+ years of experience in IoT solution architecture, embedded systems, or cloud platform engineering. Strong knowledge of IoT connectivity technologies such as MQTT, CoAP, LoRaWAN, NB-IoT, LTE, 5G, BLE, Zigbee, Modbus, or CAN. Hands-on experience with major IoT platforms such as AWS IoT, Azure IoT Hub, Google Cloud IoT, or PTC ThingWorx. Expertise in cloud architecture, microservices, and APIs. Solid experience with edge computing frameworks and device management. Strong background in data pipelines, analytics, telemetry processing, and real-time monitoring. Understanding of cybersecurity principles for IoT systems including device authentication, encryption, and secure communication. Experience integrating hardware devices, sensors, gateways, and industrial control systems. Proficiency in programming or scripting languages such as Python, C/C++, Java, or Node.js. Strong stakeholder communication and leadership skills. Experience leading large-scale IoT deployment projects and cross-functional teams. Preferred Qualifications Experience in manufacturing, energy, utilities, transportation, or smart infrastructure. Familiarity with digital twin technologies and AI/ML for predictive analytics. IoT-related certifications such as AWS Certified IoT, Azure IoT Developer, or equivalent. Knowledge of industry protocols and standards including OPC-UA, BACnet, or SCADA systems.