Job Description Requisition ID: 39115 Cheers to creating an incredible tomorrow! At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward. We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes. Here's to crafting careers and creating new legacies. Crafted Highlights : In the role of the Sr IT Application Support Specialist working in Milwaukee, WI you will be part of the Information Technology team and report to the Sr. Mgr of Apps Support . You will be responsible for internal, and 3rd party delivered IT application support services within a business unit in a mixed cloud environment utilizing AWS, SAP RISE and Azure. This is an important role in our Platforms & Enterprise Technology organization and responsible for ensuring IT services delivered to our business are both efficient & effective. At Molson Coors, IT services are delivered through multiple managed service providers. These IT services support critical business operations and directly affect make-ship-sell beer processes, as such this role has significant responsibility in ensuring the services delivered from those outsourced providers operate without issue. What You'll Be Brewing: Most importantly, you will be responsible for oversight of third parties to ensure the effective running of IT applications in a business unit, including activities associated with the monitoring, analysis, and reporting of application service provider performance versus SLAs, ensuring consistent adherence to, and proper execution of, agreed policies and procedures by all parties. Responsible to address service delivery application outages, incidents and ensure proactive plans are in place to identify and fix root cause analysis findings, following agreed change control and release management processes. Coordinate with environment management in the patching and maintenance of the application portfolio under management. Responsible for educating and working closely with key regional IT and business stakeholders to understand their application support needs & activities as well as communication on critical application issues. Act as the key escalation point person for IT service delivery concerns from the business and IT management for a Business Unit. Accountable to ensure all business unit impacts are identified, discussed, and communicated to the appropriate leadership teams as part of the service delivery and reporting cycle. Shared responsibility for the process of management, monitoring and prioritizing business unit application enhancement requests, patches and upgrades. Works closely with project teams, application and service transition management to ensure that new services, applications, projects brought into the production environment are supportable and do not adversely impact the Business Unit's critical core processes and systems. Key Ingredients: You have a bachelor's degree in Information Technology OR equivalent experience. You have at least 6 years experience in IT, 2-4 years in application operations, development or delivery, 1-2 years in service delivery type roles. You have experience supporting complex systems in an AWS Cloud environment. You have AWS cloud certification (preferred). You bring extensive experience with managing outside service providers, plus application development and delivery technical skills. You communicate persuasively and effectively, both orally and in writing. You understand solution delivery processes with knowledge of the solution development lifecycle and typical problems associated with the implementation of information technology solutions (preferred). You have experience with SAP and/or Application Management in the cloud (strongly preferred). You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities. You build relationships and collaborate to get to the desired outcome. You take accountability for results - acting with integrity and honoring commitments . You have a thirst for learning - you are always looking for ways to learn and help one another grow. You exhibit our core values. Beverage Bonuses: Flexible work programs that support work-life balance, including a hybrid work model of 4 days in the office We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization Ability to grow and develop your career centered around our First Choice Learning opportunities Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources On site Pub, access to cool brand clothing and swag, top events and, of course free beer and beverages! Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Job Posting Salary Range: Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail .
06/25/2026
Full time
Job Description Requisition ID: 39115 Cheers to creating an incredible tomorrow! At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward. We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes. Here's to crafting careers and creating new legacies. Crafted Highlights : In the role of the Sr IT Application Support Specialist working in Milwaukee, WI you will be part of the Information Technology team and report to the Sr. Mgr of Apps Support . You will be responsible for internal, and 3rd party delivered IT application support services within a business unit in a mixed cloud environment utilizing AWS, SAP RISE and Azure. This is an important role in our Platforms & Enterprise Technology organization and responsible for ensuring IT services delivered to our business are both efficient & effective. At Molson Coors, IT services are delivered through multiple managed service providers. These IT services support critical business operations and directly affect make-ship-sell beer processes, as such this role has significant responsibility in ensuring the services delivered from those outsourced providers operate without issue. What You'll Be Brewing: Most importantly, you will be responsible for oversight of third parties to ensure the effective running of IT applications in a business unit, including activities associated with the monitoring, analysis, and reporting of application service provider performance versus SLAs, ensuring consistent adherence to, and proper execution of, agreed policies and procedures by all parties. Responsible to address service delivery application outages, incidents and ensure proactive plans are in place to identify and fix root cause analysis findings, following agreed change control and release management processes. Coordinate with environment management in the patching and maintenance of the application portfolio under management. Responsible for educating and working closely with key regional IT and business stakeholders to understand their application support needs & activities as well as communication on critical application issues. Act as the key escalation point person for IT service delivery concerns from the business and IT management for a Business Unit. Accountable to ensure all business unit impacts are identified, discussed, and communicated to the appropriate leadership teams as part of the service delivery and reporting cycle. Shared responsibility for the process of management, monitoring and prioritizing business unit application enhancement requests, patches and upgrades. Works closely with project teams, application and service transition management to ensure that new services, applications, projects brought into the production environment are supportable and do not adversely impact the Business Unit's critical core processes and systems. Key Ingredients: You have a bachelor's degree in Information Technology OR equivalent experience. You have at least 6 years experience in IT, 2-4 years in application operations, development or delivery, 1-2 years in service delivery type roles. You have experience supporting complex systems in an AWS Cloud environment. You have AWS cloud certification (preferred). You bring extensive experience with managing outside service providers, plus application development and delivery technical skills. You communicate persuasively and effectively, both orally and in writing. You understand solution delivery processes with knowledge of the solution development lifecycle and typical problems associated with the implementation of information technology solutions (preferred). You have experience with SAP and/or Application Management in the cloud (strongly preferred). You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities. You build relationships and collaborate to get to the desired outcome. You take accountability for results - acting with integrity and honoring commitments . You have a thirst for learning - you are always looking for ways to learn and help one another grow. You exhibit our core values. Beverage Bonuses: Flexible work programs that support work-life balance, including a hybrid work model of 4 days in the office We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization Ability to grow and develop your career centered around our First Choice Learning opportunities Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources On site Pub, access to cool brand clothing and swag, top events and, of course free beer and beverages! Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Job Posting Salary Range: Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail .
State Center Community College District
Reedley, California
Health Information Technology Instructor (Full-Time, Tenure-Track) Fresno City College State Center Community College District Closing Date: 3/3/2026 at 11:59 PM Campus Location: Fresno City College Start Date: 08/05/2026 Essential Functions: At Fresno City College we value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. We prioritize applicants who demonstrate they understand the benefits a diverse student population brings to a community college. The successful candidate will be an equity-minded leader committed to student success achieved through collaboration with faculty, classified staff, administration, students, and community partners who are also dedicated to closing equity gaps. An equity-minded individual is a person who: Understands the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices; Reframes inequities as a problem of practice and views the elimination of inequities as an individual and collective responsibility; Encourages positive race-consciousness and embraces human difference; Supports institutional practices that both develop and sustain culturally responsive teaching and learning environments; and Strategically builds support for and participation in equity-related initiatives across both our internal and external communities. Fresno City College seeks leaders who value placing the student at the center of everything we do, mentorship, and working in a collegial, collaborative environment. Leaders should be open and willing to participate in culturally relevant professional development that will help them prepare for the population of students who attend Fresno City College. The ideal candidate will share Fresno City College's commitment to educating its racially and socioeconomically diverse student population. For the academic year, we enrolled over 45,000 students in which 68% identify as Latinx, 11% as Asian/Pacific Islander, 4% as Black/African American, 14% as White, 1% as American Indian/Alaska Native, and 2% as multiracial. Fresno City College is a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community. The successful candidate will join a department dedicated to the use of a curriculum responsive to the students it serves. Providing instruction in Health Information Technology on the Fresno City College campus and/or at off-site community campus locations, the instructor will be responsible for: Teaching courses in health information management as assigned, including medical coding and supporting theory courses, such as medical terminology, pathophysiology, health record data content, structure and standards; Teaching online, hybrid, or face-to-face classes; Supporting, mentoring and advising students, including scheduling sufficient weekly office hours on campus; Evaluating student learning to demonstrate the AHIMA Entry-Level Competencies for Health Information Management (HIM) at the Associate Degree Level; Assisting in implementation and assessment of curriculum, program accreditation standards, and program goals; Participating in program review and student learning outcome development and assessment to improve student learning; Supporting, mentoring and advising students in a multi-cultural setting with sensitivity to and awareness of the educational challenges faced by racially minoritized students; Attending faculty meetings and participating in campus committees; Coordinating advisory committee meetings and establishing relationships with the professional community; Maintaining continuous professional membership in the American Health Information Management Association (AHIMA) and the California Health Information Association (CHIA); Establishing and maintaining practicum settings and arranging student placement for professional practice experience; Collaborating with high schools offering dual enrollment HIT courses; Serving on and attending department, college, and district committees as needed; Participating in program review, student learning outcome development, and assessment to improve student learning; Teaching assignments in a variety of instructional settings and times, including evening and/or weekends, on-line or off-campus, and large group instruction classes as needed, may include off-campus instruction at local high schools for dual enrollment; Otherwise fulfilling all of the duties and responsibilities of instructors as required by Administrative Regulation 7122; and Other duties as assigned. Minimum Qualifications: All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practice within the classroom; and Bachelor's degree and two (2) years of full-time equivalent professional experience; or Associate degree and six (6) years of full-time equivalent professional experience; or A valid California Community College Credential; or The equivalent education and/or experience (requires an equivalency). (Note: If the degrees posted on your transcript(s) do not match exactly as stated above, you must petition for equivalency.) Desirable Qualifications: Experience and skill incorporating elements of diversity, equity, and inclusion into all areas of responsibility; Recent experience working with African American, Asian/Pacific Islander, Latinx, Native American, and other racially minoritized students in the classroom and an understanding of how historical patterns of exclusion of these groups in higher education shape patterns of participation and outcomes; Willingness to examine and remediate one's instructional, relational, and classroom practices to more effectively engage and support racially minoritized students; Related work and professional experience; Experience working with students of various cultural, gender, age, socioeconomic, and ethnic backgrounds, students with disabilities; Demonstrated ability to work with computers, and other technologies, which are utilized in providing high-quality instruction and support to students; Demonstrated ability to communicate effectively with students and staff; Master's degree or candidate in progress in related field; Certification as Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Professional Coder - Hospital (CPC-H), or Certified Coding Specialist (CCS) preferred; Certificate for online teaching; At least one year teaching experience in an accredited health information technology program; Current knowledge of Evidence Based Decision Making; Current knowledge of Emerging Workforce Models; Certification as required by CAHIIM through professional preparation and experience, scholarship and/or teaching competencies and practice experience. Experience directing and managing program operations, including professional development of faculty, short term and long-term planning, budgeting, and generating reports and data requests, including the Annual Program Assessment Report (APAR) for CAHIIM; Experience working with various instructional technologies; Knowledge of the community college and its mission and goals. Conditions of Employment: 178 duty days per year. Salary and Benefits: Starting annual salary is $71,054 - $106,970 based on education and experience. Duty days will be prorated based upon start of assignment. An annual doctoral stipend of $2,419 is available. In addition, the District offers an attractive fringe benefit package including medical, dental, and vision coverage for the employee and dependents, and life insurance. Employees are also members of the California State Teacher's Retirement System (CalSTRS). Selection Procedure: Applications will be screened by Human Resources for completeness and to determine which applicants meet the minimum qualifications as stated in the job announcement. From the applicants who meet the minimum qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement, a selection advisory committee will review the candidates who are best qualified based on the minimum and desirable qualifications and then determine who will be invited to interview. INTERVIEWS TENTATIVELY SCHEDULED AS FOLLOWS: FIRST LEVEL INTERVIEWS THE WEEK OF TBD FINAL INTERVIEWS THE WEEK OF TBD The selection committee will rate responses to the interview questions, teaching demonstration, and writing prompt (if applicable). Based on this rating, a small number of applicants will be selected as the "recommended candidates". These candidates will be forwarded to theVice Presidentand College President for final interviews click apply for full job details
01/16/2026
Full time
Health Information Technology Instructor (Full-Time, Tenure-Track) Fresno City College State Center Community College District Closing Date: 3/3/2026 at 11:59 PM Campus Location: Fresno City College Start Date: 08/05/2026 Essential Functions: At Fresno City College we value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. We prioritize applicants who demonstrate they understand the benefits a diverse student population brings to a community college. The successful candidate will be an equity-minded leader committed to student success achieved through collaboration with faculty, classified staff, administration, students, and community partners who are also dedicated to closing equity gaps. An equity-minded individual is a person who: Understands the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices; Reframes inequities as a problem of practice and views the elimination of inequities as an individual and collective responsibility; Encourages positive race-consciousness and embraces human difference; Supports institutional practices that both develop and sustain culturally responsive teaching and learning environments; and Strategically builds support for and participation in equity-related initiatives across both our internal and external communities. Fresno City College seeks leaders who value placing the student at the center of everything we do, mentorship, and working in a collegial, collaborative environment. Leaders should be open and willing to participate in culturally relevant professional development that will help them prepare for the population of students who attend Fresno City College. The ideal candidate will share Fresno City College's commitment to educating its racially and socioeconomically diverse student population. For the academic year, we enrolled over 45,000 students in which 68% identify as Latinx, 11% as Asian/Pacific Islander, 4% as Black/African American, 14% as White, 1% as American Indian/Alaska Native, and 2% as multiracial. Fresno City College is a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community. The successful candidate will join a department dedicated to the use of a curriculum responsive to the students it serves. Providing instruction in Health Information Technology on the Fresno City College campus and/or at off-site community campus locations, the instructor will be responsible for: Teaching courses in health information management as assigned, including medical coding and supporting theory courses, such as medical terminology, pathophysiology, health record data content, structure and standards; Teaching online, hybrid, or face-to-face classes; Supporting, mentoring and advising students, including scheduling sufficient weekly office hours on campus; Evaluating student learning to demonstrate the AHIMA Entry-Level Competencies for Health Information Management (HIM) at the Associate Degree Level; Assisting in implementation and assessment of curriculum, program accreditation standards, and program goals; Participating in program review and student learning outcome development and assessment to improve student learning; Supporting, mentoring and advising students in a multi-cultural setting with sensitivity to and awareness of the educational challenges faced by racially minoritized students; Attending faculty meetings and participating in campus committees; Coordinating advisory committee meetings and establishing relationships with the professional community; Maintaining continuous professional membership in the American Health Information Management Association (AHIMA) and the California Health Information Association (CHIA); Establishing and maintaining practicum settings and arranging student placement for professional practice experience; Collaborating with high schools offering dual enrollment HIT courses; Serving on and attending department, college, and district committees as needed; Participating in program review, student learning outcome development, and assessment to improve student learning; Teaching assignments in a variety of instructional settings and times, including evening and/or weekends, on-line or off-campus, and large group instruction classes as needed, may include off-campus instruction at local high schools for dual enrollment; Otherwise fulfilling all of the duties and responsibilities of instructors as required by Administrative Regulation 7122; and Other duties as assigned. Minimum Qualifications: All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practice within the classroom; and Bachelor's degree and two (2) years of full-time equivalent professional experience; or Associate degree and six (6) years of full-time equivalent professional experience; or A valid California Community College Credential; or The equivalent education and/or experience (requires an equivalency). (Note: If the degrees posted on your transcript(s) do not match exactly as stated above, you must petition for equivalency.) Desirable Qualifications: Experience and skill incorporating elements of diversity, equity, and inclusion into all areas of responsibility; Recent experience working with African American, Asian/Pacific Islander, Latinx, Native American, and other racially minoritized students in the classroom and an understanding of how historical patterns of exclusion of these groups in higher education shape patterns of participation and outcomes; Willingness to examine and remediate one's instructional, relational, and classroom practices to more effectively engage and support racially minoritized students; Related work and professional experience; Experience working with students of various cultural, gender, age, socioeconomic, and ethnic backgrounds, students with disabilities; Demonstrated ability to work with computers, and other technologies, which are utilized in providing high-quality instruction and support to students; Demonstrated ability to communicate effectively with students and staff; Master's degree or candidate in progress in related field; Certification as Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Professional Coder - Hospital (CPC-H), or Certified Coding Specialist (CCS) preferred; Certificate for online teaching; At least one year teaching experience in an accredited health information technology program; Current knowledge of Evidence Based Decision Making; Current knowledge of Emerging Workforce Models; Certification as required by CAHIIM through professional preparation and experience, scholarship and/or teaching competencies and practice experience. Experience directing and managing program operations, including professional development of faculty, short term and long-term planning, budgeting, and generating reports and data requests, including the Annual Program Assessment Report (APAR) for CAHIIM; Experience working with various instructional technologies; Knowledge of the community college and its mission and goals. Conditions of Employment: 178 duty days per year. Salary and Benefits: Starting annual salary is $71,054 - $106,970 based on education and experience. Duty days will be prorated based upon start of assignment. An annual doctoral stipend of $2,419 is available. In addition, the District offers an attractive fringe benefit package including medical, dental, and vision coverage for the employee and dependents, and life insurance. Employees are also members of the California State Teacher's Retirement System (CalSTRS). Selection Procedure: Applications will be screened by Human Resources for completeness and to determine which applicants meet the minimum qualifications as stated in the job announcement. From the applicants who meet the minimum qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement, a selection advisory committee will review the candidates who are best qualified based on the minimum and desirable qualifications and then determine who will be invited to interview. INTERVIEWS TENTATIVELY SCHEDULED AS FOLLOWS: FIRST LEVEL INTERVIEWS THE WEEK OF TBD FINAL INTERVIEWS THE WEEK OF TBD The selection committee will rate responses to the interview questions, teaching demonstration, and writing prompt (if applicable). Based on this rating, a small number of applicants will be selected as the "recommended candidates". These candidates will be forwarded to theVice Presidentand College President for final interviews click apply for full job details
Posting Number: PG195683TM Position Number: 15OPA1 Position Type: Temporary Essential Job Duties: The successful candidate will join our Spatial Targeting & Estuarine Planning Assessment (APNEP) project as a Geospatial Tool Developer & UX/UI Specialist and ensure that the project's complex data and visualization tasks are fully synchronized with the broader work plan. Core responsibilities are as follows: 1. Platform Development & Data Integration Build and manage APNEP's ArcGIS Online environment, including maps, layers, dashboards, Suitability Modeller, Experience Builder apps, and StoryMaps. Integrate open datasets from NOAA, USGS, EPA, SECAS, NC DEQ, Census, and FUTURES 3.0. Implement spatial planning algorithms, building from a wetland suitability logic. Maintain metadata, version control, and data stewardship for long-term platform stability. 2. Visualization, UX/UI, and Graphic Design Produce high-quality static maps and interactive visualizations for the Spatial Targeting Strategy and Estuarine Spatial Planning Assessment. Develop intuitive, accessible user interfaces tailored to planners, resource managers, community advisory groups, and APNEP leadership. Design clear symbology, legends, infographics, and workshop-ready layouts that translate complex scientific data into usable decision-support materials. Develop and integrate a User Guide. 3. Engagement, Reporting, and Technology Transfer Prepare materials for STAC, CAC, Leadership Council, and community presentations. Support 2+ workshops per year with interactive demos, map products, and technical assistance. Document platform workflows, create user guides, and train APNEP staff for long-term tool maintenance. Provide monthly updates, meeting notes, and deliverable-ready outputs aligned with the APNEP Task Order We anticipate that highly motivated and entrepreneurial hires with the ability to advance relevant skillsets will be deployed to support additional geospatial projects. Is Time Limited: No Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts , Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Job City & State: Raleigh Department: 150103 - Center for Geospatial Analytics Classification Title: Temporary-Professional NonFaculty Working Title: Geospatial Specialist Work Schedule: 30 to 40hrs/week; Monday-Friday flexible schedule established with supervisor to meet agreed upon project deadlines. Other Work/Responsibilities: Other duties as assigned. Minimum Experience/Education: Bachelor's degree or relevant experience and education/course work. Department Required Skills: Esri Platform Proficiency including experience using ArcGIS Pro for data creation and analysis, and ArcGIS Online. Web mapping experience including configuring Esri web applications, ArcGIS StoryMaps, OpenLayers, and/or Google Maps API. Strong spatial data management skills including the ability to source, clean, and manage geospatial datasets from federal/state sources and maintain compliant metadata. Strong understanding of cartographic principles demonstrating the ability to create clear, aesthetically pleasing static and interactive maps. Working knowledge of spatial analysis fundamentals and experience with Knowledge of raster and vector analysis workflows, specifically regarding suitability modeling, spatial overlay, or site selection logic. Strong written and verbal communication skills, with the ability to translate complex technical workflows into user-friendly guides and/or documentation. Strong analytical thinking & problem-solving, with the ability to interpret patterns. Preferred Years Experience, Skills, Training, Education: N/A Required License or Certification: Master's of Geospatial Information Science & Technology or similar background. Familiarity with ArcGIS Experience Builder, including widget configuration and mobile-responsive layout design. Proficiency with design tools such as Adobe Creative Cloud (Illustrator, Photoshop, or InDesign) or Canva to create high-quality infographics, icons, and report layouts that complement geospatial products. Strong understanding of user experience (UX/UI) principles including user-centered design concepts, such as wireframing, accessibility (Section 508 compliance), and designing interfaces for non-technical stakeholders. Familiarity with Python (ArcPy) for data automation or Arcade for configuring advanced pop-ups and visualization expressions within ArcGIS Online. Experience with PostgreSQL/PostGIS, including the ability to manage spatial indices, run spatial SQL functions (e.g., ST_Intersects), or manage hybrid environments where Esri software sits on top of open-source databases. Academic background or coursework in Environmental Science, Estuarine Ecology, Urban/Regional Planning, Coastal Management or related fields. Valid NC Driver's License required?: No Commercial Driver's License Required?: No Anticipated Hiring Range: $25.00 to $30.00 per hour Job Open Date: 01/13/2026 Quick Link: EEO: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you have general questions about the application process, you may contact Human Resources at or . Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
01/15/2026
Full time
Posting Number: PG195683TM Position Number: 15OPA1 Position Type: Temporary Essential Job Duties: The successful candidate will join our Spatial Targeting & Estuarine Planning Assessment (APNEP) project as a Geospatial Tool Developer & UX/UI Specialist and ensure that the project's complex data and visualization tasks are fully synchronized with the broader work plan. Core responsibilities are as follows: 1. Platform Development & Data Integration Build and manage APNEP's ArcGIS Online environment, including maps, layers, dashboards, Suitability Modeller, Experience Builder apps, and StoryMaps. Integrate open datasets from NOAA, USGS, EPA, SECAS, NC DEQ, Census, and FUTURES 3.0. Implement spatial planning algorithms, building from a wetland suitability logic. Maintain metadata, version control, and data stewardship for long-term platform stability. 2. Visualization, UX/UI, and Graphic Design Produce high-quality static maps and interactive visualizations for the Spatial Targeting Strategy and Estuarine Spatial Planning Assessment. Develop intuitive, accessible user interfaces tailored to planners, resource managers, community advisory groups, and APNEP leadership. Design clear symbology, legends, infographics, and workshop-ready layouts that translate complex scientific data into usable decision-support materials. Develop and integrate a User Guide. 3. Engagement, Reporting, and Technology Transfer Prepare materials for STAC, CAC, Leadership Council, and community presentations. Support 2+ workshops per year with interactive demos, map products, and technical assistance. Document platform workflows, create user guides, and train APNEP staff for long-term tool maintenance. Provide monthly updates, meeting notes, and deliverable-ready outputs aligned with the APNEP Task Order We anticipate that highly motivated and entrepreneurial hires with the ability to advance relevant skillsets will be deployed to support additional geospatial projects. Is Time Limited: No Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts , Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Job City & State: Raleigh Department: 150103 - Center for Geospatial Analytics Classification Title: Temporary-Professional NonFaculty Working Title: Geospatial Specialist Work Schedule: 30 to 40hrs/week; Monday-Friday flexible schedule established with supervisor to meet agreed upon project deadlines. Other Work/Responsibilities: Other duties as assigned. Minimum Experience/Education: Bachelor's degree or relevant experience and education/course work. Department Required Skills: Esri Platform Proficiency including experience using ArcGIS Pro for data creation and analysis, and ArcGIS Online. Web mapping experience including configuring Esri web applications, ArcGIS StoryMaps, OpenLayers, and/or Google Maps API. Strong spatial data management skills including the ability to source, clean, and manage geospatial datasets from federal/state sources and maintain compliant metadata. Strong understanding of cartographic principles demonstrating the ability to create clear, aesthetically pleasing static and interactive maps. Working knowledge of spatial analysis fundamentals and experience with Knowledge of raster and vector analysis workflows, specifically regarding suitability modeling, spatial overlay, or site selection logic. Strong written and verbal communication skills, with the ability to translate complex technical workflows into user-friendly guides and/or documentation. Strong analytical thinking & problem-solving, with the ability to interpret patterns. Preferred Years Experience, Skills, Training, Education: N/A Required License or Certification: Master's of Geospatial Information Science & Technology or similar background. Familiarity with ArcGIS Experience Builder, including widget configuration and mobile-responsive layout design. Proficiency with design tools such as Adobe Creative Cloud (Illustrator, Photoshop, or InDesign) or Canva to create high-quality infographics, icons, and report layouts that complement geospatial products. Strong understanding of user experience (UX/UI) principles including user-centered design concepts, such as wireframing, accessibility (Section 508 compliance), and designing interfaces for non-technical stakeholders. Familiarity with Python (ArcPy) for data automation or Arcade for configuring advanced pop-ups and visualization expressions within ArcGIS Online. Experience with PostgreSQL/PostGIS, including the ability to manage spatial indices, run spatial SQL functions (e.g., ST_Intersects), or manage hybrid environments where Esri software sits on top of open-source databases. Academic background or coursework in Environmental Science, Estuarine Ecology, Urban/Regional Planning, Coastal Management or related fields. Valid NC Driver's License required?: No Commercial Driver's License Required?: No Anticipated Hiring Range: $25.00 to $30.00 per hour Job Open Date: 01/13/2026 Quick Link: EEO: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you have general questions about the application process, you may contact Human Resources at or . Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
We are seeking a Multimedia Technician who will provide support for classroom technology, audio/visual equipment, applications, products or services, and assists faculty, staff, and students experiencing procedural or operating difficulty by investigating equipment and software problems, resolving issues directly. This role requires a motivated team player who is organized and focused on providing an excellent customer service experience for clients. Attention to detail, customer service focus and positive work ethic a must. Must be able to work flexible hours, including some evenings, weekends, and overtime. Specific Duties & Responsibilities Classroom Technology & Multimedia Support Provides audio/visual and collaborative technologies support to clients, responding to telephone calls, emails, and personnel requests for technical support. Records, prioritizes, and tracks all assigned help calls and documents work efforts in a ticketing system. Ensures timely attention to requests to meet service SLAs in keeping with departmental processes. Diagnoses problems through discussions with clients. Simulates or recreates technical issues to resolve operating difficulties. Identifies, research, documents, and resolves incidents. Performs troubleshooting of podium A/V devices, room control systems, microphones, projectors, audio recording units, and other related equipment in classroom and special event environments. Assesses damage to or loss of equipment, keeping the supervisor informed of same. Performs A/V equipment set-ups and strikes in a timely and efficient manner, ensuring that equipment is correctly configured and operating properly for the event. Supports live and pre-recorded productions for special event webcasts in a variety of locations throughout the school. Assists clients in the best use of A/V technology to deliver presentations. Provides basic instruction/training for students, faculty, and staff on the use of A/V equipment and resources. Updates internal support documentation and contributes to the development of client help documentation. Participates in the installation, maintenance, and storage of equipment. Updates and maintains equipment inventory. Coordinates with the Multimedia Specialist to arrange hardware warranty repairs. Reports to supervisor to arrange the timely ordering of necessary A/V consumable supplies. Provides feedback on the replacement of equipment and upgrades, where applicable. Performs testing and quality assurance on presentation computer systems, A/V systems, and virtual conferencing software. Actively keeps abreast of A/V technologies and practices in use outside of the School of Public Health. Applies professional business and technical support concepts to provide support, consultation, and training for clients based on established departmental guidelines. Prioritizes and manages multiple tasks and deadlines with supervision. Properly escalates issues to other teams and works to resolve more complex problems with supervisory guidance. Client Computer Support Diagnoses, analyzes, and documents Level 1 computer hardware and standard software issues (email, web browsers, etc.) Installs computer monitors and peripheral devices (keyboards, mice, webcams, etc.) Installs software and assists with license tracking. Troubleshoots basic user account issues, including password and access issues. Identifies, documents, and reports network connectivity issues. Project Support Implements hardware and software deployment plans as directed by management. Supports classroom and lecture hall computing technologies as directed by management. Conducts hands-on inventory or system reconfiguration projects as directed by management. In addition to the duties described above Under the supervision of the IT Manager Classroom Tech, this position is responsible for providing technical and operational support for the field of multimedia (presentation, recording, distribution, digital media, and video conferencing) on the Homewood Campus. Being mentored by the Sr Systems Administrator, this position will be responsible for installation and/or set up, support, maintenance and operation of all classroom instructional technology equipment in the general pool rooms. For more information about the department please go to: Minimum Qualifications Bachelor's Degree Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Must be available to work flexible hours, including some evenings, weekends, and overtime. Preferred Qualifications Experience working in an educational environment. Advanced knowledge of audiovisual and instructional equipment, and streaming media. Knowledge of Crestron (NVX), Microsoft Office, Panopto Lecture capture, Zoom Video Conferencing, PC, MAC. Classified Title: Multimedia Technician Role/Level/Range: ATO 37.5/02/OF Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday / 8:30 a.m. to 5 p.m. FLSA Status: Non-Exempt Location: Homewood Campus Department name: KSAS IT Classroom Multimedia Personnel area: School of Arts & Sciences Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM) . click apply for full job details
01/14/2026
Full time
We are seeking a Multimedia Technician who will provide support for classroom technology, audio/visual equipment, applications, products or services, and assists faculty, staff, and students experiencing procedural or operating difficulty by investigating equipment and software problems, resolving issues directly. This role requires a motivated team player who is organized and focused on providing an excellent customer service experience for clients. Attention to detail, customer service focus and positive work ethic a must. Must be able to work flexible hours, including some evenings, weekends, and overtime. Specific Duties & Responsibilities Classroom Technology & Multimedia Support Provides audio/visual and collaborative technologies support to clients, responding to telephone calls, emails, and personnel requests for technical support. Records, prioritizes, and tracks all assigned help calls and documents work efforts in a ticketing system. Ensures timely attention to requests to meet service SLAs in keeping with departmental processes. Diagnoses problems through discussions with clients. Simulates or recreates technical issues to resolve operating difficulties. Identifies, research, documents, and resolves incidents. Performs troubleshooting of podium A/V devices, room control systems, microphones, projectors, audio recording units, and other related equipment in classroom and special event environments. Assesses damage to or loss of equipment, keeping the supervisor informed of same. Performs A/V equipment set-ups and strikes in a timely and efficient manner, ensuring that equipment is correctly configured and operating properly for the event. Supports live and pre-recorded productions for special event webcasts in a variety of locations throughout the school. Assists clients in the best use of A/V technology to deliver presentations. Provides basic instruction/training for students, faculty, and staff on the use of A/V equipment and resources. Updates internal support documentation and contributes to the development of client help documentation. Participates in the installation, maintenance, and storage of equipment. Updates and maintains equipment inventory. Coordinates with the Multimedia Specialist to arrange hardware warranty repairs. Reports to supervisor to arrange the timely ordering of necessary A/V consumable supplies. Provides feedback on the replacement of equipment and upgrades, where applicable. Performs testing and quality assurance on presentation computer systems, A/V systems, and virtual conferencing software. Actively keeps abreast of A/V technologies and practices in use outside of the School of Public Health. Applies professional business and technical support concepts to provide support, consultation, and training for clients based on established departmental guidelines. Prioritizes and manages multiple tasks and deadlines with supervision. Properly escalates issues to other teams and works to resolve more complex problems with supervisory guidance. Client Computer Support Diagnoses, analyzes, and documents Level 1 computer hardware and standard software issues (email, web browsers, etc.) Installs computer monitors and peripheral devices (keyboards, mice, webcams, etc.) Installs software and assists with license tracking. Troubleshoots basic user account issues, including password and access issues. Identifies, documents, and reports network connectivity issues. Project Support Implements hardware and software deployment plans as directed by management. Supports classroom and lecture hall computing technologies as directed by management. Conducts hands-on inventory or system reconfiguration projects as directed by management. In addition to the duties described above Under the supervision of the IT Manager Classroom Tech, this position is responsible for providing technical and operational support for the field of multimedia (presentation, recording, distribution, digital media, and video conferencing) on the Homewood Campus. Being mentored by the Sr Systems Administrator, this position will be responsible for installation and/or set up, support, maintenance and operation of all classroom instructional technology equipment in the general pool rooms. For more information about the department please go to: Minimum Qualifications Bachelor's Degree Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Must be available to work flexible hours, including some evenings, weekends, and overtime. Preferred Qualifications Experience working in an educational environment. Advanced knowledge of audiovisual and instructional equipment, and streaming media. Knowledge of Crestron (NVX), Microsoft Office, Panopto Lecture capture, Zoom Video Conferencing, PC, MAC. Classified Title: Multimedia Technician Role/Level/Range: ATO 37.5/02/OF Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday / 8:30 a.m. to 5 p.m. FLSA Status: Non-Exempt Location: Homewood Campus Department name: KSAS IT Classroom Multimedia Personnel area: School of Arts & Sciences Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine . Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM) . click apply for full job details
Implementation Support Specialist Job No: 537974 Work Type: Full Time Location: Out of the State of Florida Categories: Education/Training/Instructional Design, Early childhood education/Childcare Department: - ED-LASTINGER CENTER Job Description Classification Title: OPS Classification Minimum Requirements: Must have a high school diploma. Job Description: The College of Education's Lastinger Center is seeking an OPS Implementation Support Specialist to assist with its Massachusetts ECSO Project. This position is time-limited/soft-funded and based in Massachusetts. The University of Florida Lastinger Center for Learning's mission is to improve the quality of teaching, learning, and childcare. We research, develop, and scale educational innovations for adults and children that put all learners on trajectories for lifelong success. Specifically, the Center targets kindergarten readiness, 3rd grade reading proficiency, and algebra proficiency as critical milestones in children's educational trajectory that are predictive of success in school and life. The Center works at the nexus of research, practice, and policy to develop sustainable systems that leverage educational technologies and improve the implementation of research-based practices. Housed in one of the nation's elite public research universities, the Center operates as a dynamic, entrepreneurial workplace focused on executing UF's service mission to strengthen the human condition and improve the quality of life. The Lastinger Center is committed to attracting, hiring, and retaining top talent by valuing a broad range of thought, skill, and experience. We believe in fostering environments where team members feel respected, valued, and empowered to do their best work. Responsibilities: Facilitation & Implementation Coach program leaders and educators on curriculum, classroom instructional practices and child assessment tools Facilitate and support team members in facilitating face-to-face and online professional development learning experiences for education professionals Support the implementation of the MA Dept of Early Education and Care initiatives, such as the CQI Playbook Create data displays for program leaders and educators to showcase class observation data Assist in evaluation of professional development offerings, including assessment of Communities of Practice (CoP) portfolios and coaching videos. Coordinate with field staff of the project to ensure consistency in implementation and effective communication structures. Operations Support Assist in recruiting and enrolling program leaders and educators Distribute and collect documentation from program leaders and educators, such as applications, surveys, questionnaires, focus groups, etc. and other data needed to support evaluation of projects Contribute to data collection for relevant qualitative data collection in collaboration with Research and Design Team Track project performance to monitor progress towards meeting goals and satisfy contract deliverables Locate and set up locations, supplies, equipment and refreshments for professional development events, site visits, workshops, and meetings Troubleshoot challenges and provide technical assistance as needed to participants Work collaboratively with Gainesville-based administrative supports when appropriate to assure streamlined coordination and successful execution of administrative activities Community Partnership Engage with instructors, coaches, Communities of Practice facilitators to support implementation of high-quality content and resources based on current research and best practices Serve as a liaison between participants and tech support to resolve technology and/or platform issues Assess and respond to ongoing needs of participants to provide continuous improvement in the initiative Cultivate relationships with local community partners to provide additional support to ensure success of the project Content Development Design professional development learning experiences (F2F and online) in partnership with other teams Assess ongoing needs of participants to inform design changes in training content Supplement professional learning experiences with the collection, creation, and curation of early learning online resources Expected Salary: $30-35 per hour. Commensurate with education and experience. Required Qualifications: Associate's degree in Early Childhood Education or related field. Preferred: Bachelor's degree in Early Childhood Education or related field. Special Instructions to Applicants: In order to be considered, you must upload your cover letter and resume. Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: No Applications Close: 15 January 2026 To apply, visit Our Commitment: The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at (TDD) or visit Accessibility at UF. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ea29279d3c8a334b8f94c0f16fbe3dff
01/14/2026
Full time
Implementation Support Specialist Job No: 537974 Work Type: Full Time Location: Out of the State of Florida Categories: Education/Training/Instructional Design, Early childhood education/Childcare Department: - ED-LASTINGER CENTER Job Description Classification Title: OPS Classification Minimum Requirements: Must have a high school diploma. Job Description: The College of Education's Lastinger Center is seeking an OPS Implementation Support Specialist to assist with its Massachusetts ECSO Project. This position is time-limited/soft-funded and based in Massachusetts. The University of Florida Lastinger Center for Learning's mission is to improve the quality of teaching, learning, and childcare. We research, develop, and scale educational innovations for adults and children that put all learners on trajectories for lifelong success. Specifically, the Center targets kindergarten readiness, 3rd grade reading proficiency, and algebra proficiency as critical milestones in children's educational trajectory that are predictive of success in school and life. The Center works at the nexus of research, practice, and policy to develop sustainable systems that leverage educational technologies and improve the implementation of research-based practices. Housed in one of the nation's elite public research universities, the Center operates as a dynamic, entrepreneurial workplace focused on executing UF's service mission to strengthen the human condition and improve the quality of life. The Lastinger Center is committed to attracting, hiring, and retaining top talent by valuing a broad range of thought, skill, and experience. We believe in fostering environments where team members feel respected, valued, and empowered to do their best work. Responsibilities: Facilitation & Implementation Coach program leaders and educators on curriculum, classroom instructional practices and child assessment tools Facilitate and support team members in facilitating face-to-face and online professional development learning experiences for education professionals Support the implementation of the MA Dept of Early Education and Care initiatives, such as the CQI Playbook Create data displays for program leaders and educators to showcase class observation data Assist in evaluation of professional development offerings, including assessment of Communities of Practice (CoP) portfolios and coaching videos. Coordinate with field staff of the project to ensure consistency in implementation and effective communication structures. Operations Support Assist in recruiting and enrolling program leaders and educators Distribute and collect documentation from program leaders and educators, such as applications, surveys, questionnaires, focus groups, etc. and other data needed to support evaluation of projects Contribute to data collection for relevant qualitative data collection in collaboration with Research and Design Team Track project performance to monitor progress towards meeting goals and satisfy contract deliverables Locate and set up locations, supplies, equipment and refreshments for professional development events, site visits, workshops, and meetings Troubleshoot challenges and provide technical assistance as needed to participants Work collaboratively with Gainesville-based administrative supports when appropriate to assure streamlined coordination and successful execution of administrative activities Community Partnership Engage with instructors, coaches, Communities of Practice facilitators to support implementation of high-quality content and resources based on current research and best practices Serve as a liaison between participants and tech support to resolve technology and/or platform issues Assess and respond to ongoing needs of participants to provide continuous improvement in the initiative Cultivate relationships with local community partners to provide additional support to ensure success of the project Content Development Design professional development learning experiences (F2F and online) in partnership with other teams Assess ongoing needs of participants to inform design changes in training content Supplement professional learning experiences with the collection, creation, and curation of early learning online resources Expected Salary: $30-35 per hour. Commensurate with education and experience. Required Qualifications: Associate's degree in Early Childhood Education or related field. Preferred: Bachelor's degree in Early Childhood Education or related field. Special Instructions to Applicants: In order to be considered, you must upload your cover letter and resume. Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: No Applications Close: 15 January 2026 To apply, visit Our Commitment: The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at (TDD) or visit Accessibility at UF. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ea29279d3c8a334b8f94c0f16fbe3dff
Assistant Biosafety Officer, aBSO (5303C) - 83152 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Environment, Health & Safety's (EH&S) mission is to provide guidance and services to the campus community that promote health, safety, and environmental stewardship. EH&S is a highly dynamic, fast paced, committed organization focused on promoting workplace safety and environmental protection for the campus community. We are comprised of many scientific, technical, and administrative professionals, working in an evolving, learning, and sometimes challenging environment with a unified goal of supporting the University's mission of teaching, research and public service. EH&S strives to be an inclusive, service oriented, and operationally excellent organization and is seeking highly motivated individuals who want to learn, be creative, seek continuous competency development, and contribute to our mission. For more information, visit Position Summary The Assistant Biosafety Officer (aBSO) serves as a technical associate to the Campus Biosafety Officer, ensuring the safe use of campus biological agents, recombinant DNA and biohazards in accordance with NIH Guidelines and other applicable regulations. The aBSO reviews research, teaching, and biological use authorization (BUA) protocols and procedures for use in chemical safety and biosafety, and ensures compliance with federal, state, and university mandated laws, regulations and policies. They also monitor compliance by conducting initial and follow-up on-site inspections of laboratory research facilities that conduct biosafety research; and provides support to other research and laboratory safety programs. Application Review Date The First Review Date for this job is: 12/30/2025. For full consideration, please apply by 01/05/2026. This position is open until filled. Responsibilities Develops, implements and monitors biosafety compliance of biological research labs on campus that work with toxins and/or human or nonhuman blood, body fluids, tissues, cell or cell lines, recombinant DNA, plant and animal pathogens, and transgenic species, including but not limited to:Reviews Biological Use Authorizations (BUAs) and procedures to ensure compliance with CDC, NIH and other applicable university, state and federal regulations and requirements.Communicates with BUA holders regarding their BUA and regulatory training compliance status, monitors biosafety cabinet certification status, monitors Material Transfer Agreements, as well as other dynamic lab specific information.Designs new and / or recommends improvements to existing processes and procedures.Performs outreach and communication to organization within relevant field, and performs training to clients and colleagues.Supports Institutional Biosafety Committee (IBC).Serves as a technical associate to the Campus Biosafety Officer, ensuring the safe use of campus bioagents and biohazards via development of program improvements to ensure compliance with regulatory standards and guidelines.Performs technical work related to field(s) of expertise: Animal Research BiosafetyConducts biosafety inspections of animal research facilities, including vivaria and procedure rooms, to assess compliance with relevant regulations, and institutional policies.Identifies corrective actions and writes detailed inspection reports documenting findings, risks, and recommendations.Responsible for inspection follow-up, verifying implementation of corrective actions, and elevating issues to the Biosafety Officer (BSO) or appropriate leadership when needed.Assists in investigating biological or animal-related incidents, contributing to root cause analyses, documentation, and development of corrective and preventive action plans.Supports ongoing development and refinement of the animal biosafety program, including SOP creation, risk assessment tools, and training materials.Supports controlled substances program components in animal research to ensure proper authorization, secure storage, accurate recordkeeping, and compliant disposal.Provides guidance to animal researchers and husbandry staff on safe work practices, engineering controls, PPE, workflow optimization, and implementation of animal biosafety level (ABSL) requirements.Coordinates with veterinary, environmental health and safety, and research oversight groups to maintain a consistent, compliant, and risk-aware animal research environment.Reviews Animal Use Protocol (AUP) submissions for accuracy and completeness from a biosafety perspective, confirming alignment with hazard mitigation strategies, facility capabilities, and species-specific considerations; ensures timely communication of biosafety-related stipulations back to investigators.Serves as a liaison to the Institutional Animal Care and Use Committee (IACUC) by providing biosafety-specific expertise during protocol review cycles, attending designated meetings as needed, and helping interpret how biosafety requirements intersect with animal welfare standards. Supports cross-committee communication to strengthen oversight continuity and reduce gaps between biosafety and animal care expectations.Collaborates with ACUC administrative staff to track trends in protocol-related biosafety issues, contribute to committee and PI educational initiatives, and assist in developing process improvements that streamline the integration of biosafety considerations into the animal research review framework.Performs technical work related to field(s) of expertise: BiosafetyConducts biosafety inspections of laboratories that work with human, plant or animal pathogens and recombinant DNA, including defining corrective actions and writing reports.Responsible for inspection follow-up and recommending to BSO appropriate corrective actions and elevating as needed.Investigates biological incidents, which may result in writing regulatory incident reports, root cause analysis, and devising recommendations for corrective actions as needed.Conducts periodic audits of agent inventory to verify BUA accuracy.Provides guidance to researchers in the field or laboratory regarding safe work practice alternatives, such as safe sharp implementation or workflow design changes.Provides safety consultation and workplace hazard assessment based on need by campus clients.Investigates incidents, complaints, and assists with follow-up action items.Consults with researchers in their labs, and involves EH&S SMEs as needed to reduce hazards and support safer research operations.Adjusts methodologies to meet changing regulatory and scientific environment.May provide support to other EHS programs, including Lab Safety Program, Respiratory Protection Program, and Controlled Substances Program, and any other program per business needs.May work with the Office of Technology Licensing and EH&S Shipping Specialist on bio-related shipping requests to ensure compliance with DOT and IATA guidelines.Within specific field of biosafety, maintains knowledge/expertise on existing/proposed changes in all regulations; interprets and applies relevant laws, regulations, codes and standards, including making recommendations for work environment changes based on interpretations and principles of professional practices. (See Governing Laws and Regulations below)Completes and maintains compliance on campus/systemwide training requirements, as well as any training necessary per role.Staff development: Works on professional committees and assignments, participates in professional training and attends relevant conferences, and/or is mentored or coached on a formal or informal basis.Member of Designated Spill Response Team (Regular rotation, 24/7, every 6-8 weeks, or more frequently as needed.)Provide technical support to the Dedicated Spill Response Team (DSRT) program by serving as a "Designated Responder". Must be accessible via telephone and readily available to respond on-scene to emergencies (e.g., a chemical spill) during business hours . click apply for full job details
01/14/2026
Full time
Assistant Biosafety Officer, aBSO (5303C) - 83152 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Office of Environment, Health & Safety's (EH&S) mission is to provide guidance and services to the campus community that promote health, safety, and environmental stewardship. EH&S is a highly dynamic, fast paced, committed organization focused on promoting workplace safety and environmental protection for the campus community. We are comprised of many scientific, technical, and administrative professionals, working in an evolving, learning, and sometimes challenging environment with a unified goal of supporting the University's mission of teaching, research and public service. EH&S strives to be an inclusive, service oriented, and operationally excellent organization and is seeking highly motivated individuals who want to learn, be creative, seek continuous competency development, and contribute to our mission. For more information, visit Position Summary The Assistant Biosafety Officer (aBSO) serves as a technical associate to the Campus Biosafety Officer, ensuring the safe use of campus biological agents, recombinant DNA and biohazards in accordance with NIH Guidelines and other applicable regulations. The aBSO reviews research, teaching, and biological use authorization (BUA) protocols and procedures for use in chemical safety and biosafety, and ensures compliance with federal, state, and university mandated laws, regulations and policies. They also monitor compliance by conducting initial and follow-up on-site inspections of laboratory research facilities that conduct biosafety research; and provides support to other research and laboratory safety programs. Application Review Date The First Review Date for this job is: 12/30/2025. For full consideration, please apply by 01/05/2026. This position is open until filled. Responsibilities Develops, implements and monitors biosafety compliance of biological research labs on campus that work with toxins and/or human or nonhuman blood, body fluids, tissues, cell or cell lines, recombinant DNA, plant and animal pathogens, and transgenic species, including but not limited to:Reviews Biological Use Authorizations (BUAs) and procedures to ensure compliance with CDC, NIH and other applicable university, state and federal regulations and requirements.Communicates with BUA holders regarding their BUA and regulatory training compliance status, monitors biosafety cabinet certification status, monitors Material Transfer Agreements, as well as other dynamic lab specific information.Designs new and / or recommends improvements to existing processes and procedures.Performs outreach and communication to organization within relevant field, and performs training to clients and colleagues.Supports Institutional Biosafety Committee (IBC).Serves as a technical associate to the Campus Biosafety Officer, ensuring the safe use of campus bioagents and biohazards via development of program improvements to ensure compliance with regulatory standards and guidelines.Performs technical work related to field(s) of expertise: Animal Research BiosafetyConducts biosafety inspections of animal research facilities, including vivaria and procedure rooms, to assess compliance with relevant regulations, and institutional policies.Identifies corrective actions and writes detailed inspection reports documenting findings, risks, and recommendations.Responsible for inspection follow-up, verifying implementation of corrective actions, and elevating issues to the Biosafety Officer (BSO) or appropriate leadership when needed.Assists in investigating biological or animal-related incidents, contributing to root cause analyses, documentation, and development of corrective and preventive action plans.Supports ongoing development and refinement of the animal biosafety program, including SOP creation, risk assessment tools, and training materials.Supports controlled substances program components in animal research to ensure proper authorization, secure storage, accurate recordkeeping, and compliant disposal.Provides guidance to animal researchers and husbandry staff on safe work practices, engineering controls, PPE, workflow optimization, and implementation of animal biosafety level (ABSL) requirements.Coordinates with veterinary, environmental health and safety, and research oversight groups to maintain a consistent, compliant, and risk-aware animal research environment.Reviews Animal Use Protocol (AUP) submissions for accuracy and completeness from a biosafety perspective, confirming alignment with hazard mitigation strategies, facility capabilities, and species-specific considerations; ensures timely communication of biosafety-related stipulations back to investigators.Serves as a liaison to the Institutional Animal Care and Use Committee (IACUC) by providing biosafety-specific expertise during protocol review cycles, attending designated meetings as needed, and helping interpret how biosafety requirements intersect with animal welfare standards. Supports cross-committee communication to strengthen oversight continuity and reduce gaps between biosafety and animal care expectations.Collaborates with ACUC administrative staff to track trends in protocol-related biosafety issues, contribute to committee and PI educational initiatives, and assist in developing process improvements that streamline the integration of biosafety considerations into the animal research review framework.Performs technical work related to field(s) of expertise: BiosafetyConducts biosafety inspections of laboratories that work with human, plant or animal pathogens and recombinant DNA, including defining corrective actions and writing reports.Responsible for inspection follow-up and recommending to BSO appropriate corrective actions and elevating as needed.Investigates biological incidents, which may result in writing regulatory incident reports, root cause analysis, and devising recommendations for corrective actions as needed.Conducts periodic audits of agent inventory to verify BUA accuracy.Provides guidance to researchers in the field or laboratory regarding safe work practice alternatives, such as safe sharp implementation or workflow design changes.Provides safety consultation and workplace hazard assessment based on need by campus clients.Investigates incidents, complaints, and assists with follow-up action items.Consults with researchers in their labs, and involves EH&S SMEs as needed to reduce hazards and support safer research operations.Adjusts methodologies to meet changing regulatory and scientific environment.May provide support to other EHS programs, including Lab Safety Program, Respiratory Protection Program, and Controlled Substances Program, and any other program per business needs.May work with the Office of Technology Licensing and EH&S Shipping Specialist on bio-related shipping requests to ensure compliance with DOT and IATA guidelines.Within specific field of biosafety, maintains knowledge/expertise on existing/proposed changes in all regulations; interprets and applies relevant laws, regulations, codes and standards, including making recommendations for work environment changes based on interpretations and principles of professional practices. (See Governing Laws and Regulations below)Completes and maintains compliance on campus/systemwide training requirements, as well as any training necessary per role.Staff development: Works on professional committees and assignments, participates in professional training and attends relevant conferences, and/or is mentored or coached on a formal or informal basis.Member of Designated Spill Response Team (Regular rotation, 24/7, every 6-8 weeks, or more frequently as needed.)Provide technical support to the Dedicated Spill Response Team (DSRT) program by serving as a "Designated Responder". Must be accessible via telephone and readily available to respond on-scene to emergencies (e.g., a chemical spill) during business hours . click apply for full job details
Job Title: Senior Network Engineer Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61818 Department This position is within FSU's Department of Information Technology Services (ITS) Department This position plays a key role in the ITS NCT Engineering Networking Group, focusing on the installation, maintenance, operation, and repair of the University's network infrastructure and related systems. Key responsibilities include configuring and managing network hardware (PaloAlto, Juniper (Mist), Rukus, Aruba (Clearpass/Central/AOS 8), Bluecat, Azure, AWS, Cisco) to ensure optimal performance and security. Troubleshooting connectivity issues and resolving network-related incidents efficiently. Optimizing network performance through proactive monitoring and maintenance. Ensuring the reliability and security of the University's networking environment. Supporting the integration of new technologies to enhance network functionality. Collaborating with other ITS teams to develop and implement network solutions. Assisting in the planning and execution of network upgrades and expansions. This role requires strong technical expertise, problem-solving skills, and a commitment to maintaining a robust and secure network infrastructure that supports the University's operational and academic needs. The Network Specialist is responsible for troubleshooting and resolving network- related issues to include wired and wireless, to minimize downtime. This role requires proficiency in networking diagnostic tools to analyze, monitor, and optimize network performance. The Specialist facilitates cases and AiM work orders, ensuring efficient management of network-related service requests. Additionally, they continuously monitor network connectivity, proactively identifying and addressing issues. Support is provided across all FSU-ITS supported networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for configuring network infrastructure to ensure optimal performance and reliability. This includes performing code upgrades, managing certificates, and planning routine maintenance to minimize disruptions. The role also involves overseeing physical and logistical network configurations, ensuring seamless integration and operation. Additionally, the Network Specialist provides support and configuration for all ITS-managed networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. General knowledge of scripting automation to enhance operational efficiencies. Responsible for designing network infrastructure to meet the evolving needs of ITS- managed environments. This role requires ongoing research and staying up to date with emerging tools, threats, and technologies to ensure network integrity and efficiency. The specialist provides estimates for network-related projects and is involved in both wired and wireless planning to optimize connectivity and performance. Additionally, they oversee logistical and physical planning across all ITS networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for policy development, enforcement, and compliance to ensure the security and efficiency of ITS-managed networks. This role requires an understanding of HIPAA, NIST, and PCI standards to maintain regulatory compliance. The specialist follows NCT and ITS standards and policies while also providing insights for improvements when necessary. Additionally, they are expected to provide feedback for the development, enforcement, and compliance of network policies across all ITS-managed environments, including cloud infrastructure, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for project participation, ensuring the successful planning and execution of network-related initiatives. Serving as a contact for NCT, this role facilitates communication and coordination across ITS teams. Additionally, the specialist plays a lead role and collaborates on internal NCT projects and initiatives, driving improvements and innovation within the network infrastructure. Responsible for additional duties as assigned, including participation in an on-call rotation to provide after-hours support. This role also requires travel across various site premises using a state vehicle, golf cart, utility vehicle, or all-terrain vehicle. Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.) A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Strong working knowledge of TCP/IP, VLANs, routing, switching, and DNS/DHCP. Experience configuring and troubleshooting Layer 2 and Layer 3 networks. Proficiency with network monitoring and troubleshooting tools (packet capture, SNMP, NetFlow, syslog). Experience supporting wireless networks (Wi-Fi 5/6), including APs, controllers, and RF fundamentals. Familiarity with network security concepts (NAC, RADIUS/TACACS, firewalls, ACLs). Ability to diagnose complex network issues and clearly communicate findings and resolutions. Experience working in ticketing systems and documenting network configurations and procedures. Experience with enterprise networking vendors (e.g., Aruba, Cisco, Juniper). Experience with ClearPass or NAC solutions. Familiarity with cloud-managed networking platforms (Aruba Central, Mist, VPNs, Azure (VNETs), AWS (VPCs), Panaroma, etc.). Knowledge of high-availability, redundancy, and failover designs. Experience in campus or large-scale network environments. Scripting or automation experience (Python, Ansible, REST APIs). Understanding of VoIP, multicast, and QoS concepts. Experience supporting network upgrades, refresh projects, and lifecycle management. Knowledge of and experience with CompTIA Network+, CCNA / CCNP/CWNA, Aruba ACMA / ACMP / ACSP, and Juniper JNCIA / JNCIS. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Participation in an on-call rotation to provide after-hours support This position is open until filled. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
01/14/2026
Full time
Job Title: Senior Network Engineer Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61818 Department This position is within FSU's Department of Information Technology Services (ITS) Department This position plays a key role in the ITS NCT Engineering Networking Group, focusing on the installation, maintenance, operation, and repair of the University's network infrastructure and related systems. Key responsibilities include configuring and managing network hardware (PaloAlto, Juniper (Mist), Rukus, Aruba (Clearpass/Central/AOS 8), Bluecat, Azure, AWS, Cisco) to ensure optimal performance and security. Troubleshooting connectivity issues and resolving network-related incidents efficiently. Optimizing network performance through proactive monitoring and maintenance. Ensuring the reliability and security of the University's networking environment. Supporting the integration of new technologies to enhance network functionality. Collaborating with other ITS teams to develop and implement network solutions. Assisting in the planning and execution of network upgrades and expansions. This role requires strong technical expertise, problem-solving skills, and a commitment to maintaining a robust and secure network infrastructure that supports the University's operational and academic needs. The Network Specialist is responsible for troubleshooting and resolving network- related issues to include wired and wireless, to minimize downtime. This role requires proficiency in networking diagnostic tools to analyze, monitor, and optimize network performance. The Specialist facilitates cases and AiM work orders, ensuring efficient management of network-related service requests. Additionally, they continuously monitor network connectivity, proactively identifying and addressing issues. Support is provided across all FSU-ITS supported networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for configuring network infrastructure to ensure optimal performance and reliability. This includes performing code upgrades, managing certificates, and planning routine maintenance to minimize disruptions. The role also involves overseeing physical and logistical network configurations, ensuring seamless integration and operation. Additionally, the Network Specialist provides support and configuration for all ITS-managed networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. General knowledge of scripting automation to enhance operational efficiencies. Responsible for designing network infrastructure to meet the evolving needs of ITS- managed environments. This role requires ongoing research and staying up to date with emerging tools, threats, and technologies to ensure network integrity and efficiency. The specialist provides estimates for network-related projects and is involved in both wired and wireless planning to optimize connectivity and performance. Additionally, they oversee logistical and physical planning across all ITS networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for policy development, enforcement, and compliance to ensure the security and efficiency of ITS-managed networks. This role requires an understanding of HIPAA, NIST, and PCI standards to maintain regulatory compliance. The specialist follows NCT and ITS standards and policies while also providing insights for improvements when necessary. Additionally, they are expected to provide feedback for the development, enforcement, and compliance of network policies across all ITS-managed environments, including cloud infrastructure, international sites, the Panama City campus, remote offices, and the main campus network. Responsible for project participation, ensuring the successful planning and execution of network-related initiatives. Serving as a contact for NCT, this role facilitates communication and coordination across ITS teams. Additionally, the specialist plays a lead role and collaborates on internal NCT projects and initiatives, driving improvements and innovation within the network infrastructure. Responsible for additional duties as assigned, including participation in an on-call rotation to provide after-hours support. This role also requires travel across various site premises using a state vehicle, golf cart, utility vehicle, or all-terrain vehicle. Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.) A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Strong working knowledge of TCP/IP, VLANs, routing, switching, and DNS/DHCP. Experience configuring and troubleshooting Layer 2 and Layer 3 networks. Proficiency with network monitoring and troubleshooting tools (packet capture, SNMP, NetFlow, syslog). Experience supporting wireless networks (Wi-Fi 5/6), including APs, controllers, and RF fundamentals. Familiarity with network security concepts (NAC, RADIUS/TACACS, firewalls, ACLs). Ability to diagnose complex network issues and clearly communicate findings and resolutions. Experience working in ticketing systems and documenting network configurations and procedures. Experience with enterprise networking vendors (e.g., Aruba, Cisco, Juniper). Experience with ClearPass or NAC solutions. Familiarity with cloud-managed networking platforms (Aruba Central, Mist, VPNs, Azure (VNETs), AWS (VPCs), Panaroma, etc.). Knowledge of high-availability, redundancy, and failover designs. Experience in campus or large-scale network environments. Scripting or automation experience (Python, Ansible, REST APIs). Understanding of VoIP, multicast, and QoS concepts. Experience supporting network upgrades, refresh projects, and lifecycle management. Knowledge of and experience with CompTIA Network+, CCNA / CCNP/CWNA, Aruba ACMA / ACMP / ACSP, and Juniper JNCIA / JNCIS. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Participation in an on-call rotation to provide after-hours support This position is open until filled. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
Posting Number: S14552P Working Title: IT Professional Specialist Department: FACS-Tech & Instructional Srvc About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday, 8am-5pm Advertised Salary: Commensurate with Experience Posting Date: 01/02/2026 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Help Desk Professional I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: CompTIA A+ certification Position Summary: The Office of Technology and Instructional Services (OTIS) provides technical support to the College of Family and Consumer Sciences faculty, staff, and students for various IT-related services. This position reports directly to the IT Director for the College of Family and Consumer Sciences and manages all aspects of client support operations. This includes assisting customers with all aspects of desktop support operations, providing support through telephone, email, and in-person. Responsible for documenting known problems and solutions in an internal ticketing system, as well as providing written guides and documentation for the OTIS helpdesk website. Knowledge, Skills, Abilities and/or Competencies: Excellent written and verbal communications skills. Critical thinking skills. Attention to detail. Develop and maintain written documentation. Knowledge of IT processes, functions, best practices, and procedures. Ability to assist the college's faculty, staff, and students in identifying and resolving problems regarding the use of a variety of hardware and software in an Active Directory networked environment. Ability to work both one-on-one and in a group environment. Physical Demands: Sit at computer for long periods of time. Lift up to 40 lbs. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Client Support Services: Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all members of the OTIS staff and college. Provide Tier 1 support to the college administrators, faculty, staff, and students via helpdesk phone, email, and in-person. Make independent support decisions while working on-site and at different locations on campus. Work in conjunction with other IT services staff members to provide Tier 1 and 2 levels of IT support to all Administrators, Faculty, Staff, and Students of the college. Facilitate communication with OTIS staff members on complex technical issues that require escalation. Coordinate and perform all actions necessary to install and configure networked computer systems, software, and hardware for the members of the college. Including but not limited to assisting with equipment specifications, moving equipment, setting up equipment, backing up data, imaging equipment, configuring applications, and assisting with other deployment aspects as needed. Maintain and troubleshoot all client systems, make recommendations and perform software and hardware upgrades, and respond to any reported problems. Work as part of a team to create, modify, manage, develop, and institute college-wide AD group policies for the college. Maintain a proactive stance regarding patch management in identifying and alleviating systems issues. Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all OTIS staff team members. Input accurate machine data into multiple databases and maintain the integrity of that data. Follow all established procedures and protocols within OTIS and UGA. Percentage of time: 85 Duties/Responsibilities: Classroom Technology Support: Provide Tier 1 classroom technology support. Percentage of time: 10 Duties/Responsibilities: Evaluation and Development: Work with the IT Director, Systems Administrator, and other IT services staff members to resolve technical and procedural problems regarding the college's IT environment. Communicate on a technical level with software and hardware developers to manipulate equipment and applications to meet specific college needs. Percentage of time: 5 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: David Floyd Recruitment Contact Email:
01/14/2026
Full time
Posting Number: S14552P Working Title: IT Professional Specialist Department: FACS-Tech & Instructional Srvc About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday, 8am-5pm Advertised Salary: Commensurate with Experience Posting Date: 01/02/2026 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Help Desk Professional I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: CompTIA A+ certification Position Summary: The Office of Technology and Instructional Services (OTIS) provides technical support to the College of Family and Consumer Sciences faculty, staff, and students for various IT-related services. This position reports directly to the IT Director for the College of Family and Consumer Sciences and manages all aspects of client support operations. This includes assisting customers with all aspects of desktop support operations, providing support through telephone, email, and in-person. Responsible for documenting known problems and solutions in an internal ticketing system, as well as providing written guides and documentation for the OTIS helpdesk website. Knowledge, Skills, Abilities and/or Competencies: Excellent written and verbal communications skills. Critical thinking skills. Attention to detail. Develop and maintain written documentation. Knowledge of IT processes, functions, best practices, and procedures. Ability to assist the college's faculty, staff, and students in identifying and resolving problems regarding the use of a variety of hardware and software in an Active Directory networked environment. Ability to work both one-on-one and in a group environment. Physical Demands: Sit at computer for long periods of time. Lift up to 40 lbs. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Client Support Services: Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all members of the OTIS staff and college. Provide Tier 1 support to the college administrators, faculty, staff, and students via helpdesk phone, email, and in-person. Make independent support decisions while working on-site and at different locations on campus. Work in conjunction with other IT services staff members to provide Tier 1 and 2 levels of IT support to all Administrators, Faculty, Staff, and Students of the college. Facilitate communication with OTIS staff members on complex technical issues that require escalation. Coordinate and perform all actions necessary to install and configure networked computer systems, software, and hardware for the members of the college. Including but not limited to assisting with equipment specifications, moving equipment, setting up equipment, backing up data, imaging equipment, configuring applications, and assisting with other deployment aspects as needed. Maintain and troubleshoot all client systems, make recommendations and perform software and hardware upgrades, and respond to any reported problems. Work as part of a team to create, modify, manage, develop, and institute college-wide AD group policies for the college. Maintain a proactive stance regarding patch management in identifying and alleviating systems issues. Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all OTIS staff team members. Input accurate machine data into multiple databases and maintain the integrity of that data. Follow all established procedures and protocols within OTIS and UGA. Percentage of time: 85 Duties/Responsibilities: Classroom Technology Support: Provide Tier 1 classroom technology support. Percentage of time: 10 Duties/Responsibilities: Evaluation and Development: Work with the IT Director, Systems Administrator, and other IT services staff members to resolve technical and procedural problems regarding the college's IT environment. Communicate on a technical level with software and hardware developers to manipulate equipment and applications to meet specific college needs. Percentage of time: 5 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: David Floyd Recruitment Contact Email:
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details
01/14/2026
Full time
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details
Senior IT Support Specialist, Client Services, Wharton School University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Senior IT Support Specialist, Client Services, Wharton School Job Profile Title Information Technology Support Specialist B Job Description Summary The Client Technology Services - Client Support team provides high-level, user-focused, technical support services to Wharton administrative departments. We work with an emphasis on triage and escalation, initial assessment, research, and resolution of incidents and requests to minimize disruption of Wharton business. We are always seeking to find new ways to deliver the highest level of support and technical guidance possible for the staff members, events, and initiatives we support. Job Description Responsibilities for IT Support Specialist include: As an IT Support Specialist, you will diagnose and resolve technical problems with computing hardware, software, and network services, and complete project work as assigned. You will strive to create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution, communicating promptly on progress, and handling clients with a client-focused professional attitude. It is your job to ensure the end-to-end customer experience is as positive and pleasant for those we work with and for and provide a single point-of-contact for the client. Collaboration across the Client Services and rest of the Client Technology Services team is expected. Responsibilities for Senior IT Support Specialist position include: In addition to the above duties, you will be a senior member of the team and will function as an escalation-point for more complex issues as well as provide a higher level of technical capability and curiosity. You will also be tasked with identifying issues as high impact or ongoing problems and be responsible for assessing, handling, and developing resolutions. Assist the Solutions Development and Implementation team with the deployment, administration, and maintenance of servers and shared services for the administrative staff of the Wharton School. You will be encouraged to participate in cross-department and cross-university teams to evaluate, establish, and/or deploy new technologies and processes for the school, such as participating in evaluation teams, the Super User Group, special interest groups, service teams, and more. Occasional weekend and off-hours support for special events, including alumni weekend, and graduation may be required. On-call contact may be required during non-business hours as well, to respond to urgent, high priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours. Experience requested for these positions: Experience with a variety of desktop operating systems, including Windows and Mac OS; mobile operating systems, and a wide variety of software applications, including Microsoft Office, anti-virus, and software utilities. Effective interpersonal skills, excellent social skills, independent problem-solving and decision-making, self-direction, and ability to handle a complex workload all while keeping integrity at the forefront. Excellent customer service with the ability to exercise excellent judgment, tact, confidentiality and diplomacy in all interactions with the Wharton community. ITIL/ITSM experience a plus. IT Support Specialist Qualifications: Bachelor's degree and a minimum of 1 year of experience in a computer / user support environment or the equivalent combination of education and experience. Demonstrated technical troubleshooting ability. Ability to work both independently and as a member of a team Senior IT Support Specialist Qualifications: Proven advanced technical troubleshooting ability. Bachelor's degree and a minimum of 3 years of experience in a computer / user support environment or the equivalent combination of education and experience. Demonstrated advanced technical troubleshooting ability. Ability to work both independently and as a member of a team as well as taking a leadership role when required. Job Location - City, State Philadelphia, Pennsylvania Department / School Wharton School Pay Range $43,919.00 - $73,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff . click apply for full job details
01/14/2026
Full time
Senior IT Support Specialist, Client Services, Wharton School University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Senior IT Support Specialist, Client Services, Wharton School Job Profile Title Information Technology Support Specialist B Job Description Summary The Client Technology Services - Client Support team provides high-level, user-focused, technical support services to Wharton administrative departments. We work with an emphasis on triage and escalation, initial assessment, research, and resolution of incidents and requests to minimize disruption of Wharton business. We are always seeking to find new ways to deliver the highest level of support and technical guidance possible for the staff members, events, and initiatives we support. Job Description Responsibilities for IT Support Specialist include: As an IT Support Specialist, you will diagnose and resolve technical problems with computing hardware, software, and network services, and complete project work as assigned. You will strive to create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution, communicating promptly on progress, and handling clients with a client-focused professional attitude. It is your job to ensure the end-to-end customer experience is as positive and pleasant for those we work with and for and provide a single point-of-contact for the client. Collaboration across the Client Services and rest of the Client Technology Services team is expected. Responsibilities for Senior IT Support Specialist position include: In addition to the above duties, you will be a senior member of the team and will function as an escalation-point for more complex issues as well as provide a higher level of technical capability and curiosity. You will also be tasked with identifying issues as high impact or ongoing problems and be responsible for assessing, handling, and developing resolutions. Assist the Solutions Development and Implementation team with the deployment, administration, and maintenance of servers and shared services for the administrative staff of the Wharton School. You will be encouraged to participate in cross-department and cross-university teams to evaluate, establish, and/or deploy new technologies and processes for the school, such as participating in evaluation teams, the Super User Group, special interest groups, service teams, and more. Occasional weekend and off-hours support for special events, including alumni weekend, and graduation may be required. On-call contact may be required during non-business hours as well, to respond to urgent, high priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours. Experience requested for these positions: Experience with a variety of desktop operating systems, including Windows and Mac OS; mobile operating systems, and a wide variety of software applications, including Microsoft Office, anti-virus, and software utilities. Effective interpersonal skills, excellent social skills, independent problem-solving and decision-making, self-direction, and ability to handle a complex workload all while keeping integrity at the forefront. Excellent customer service with the ability to exercise excellent judgment, tact, confidentiality and diplomacy in all interactions with the Wharton community. ITIL/ITSM experience a plus. IT Support Specialist Qualifications: Bachelor's degree and a minimum of 1 year of experience in a computer / user support environment or the equivalent combination of education and experience. Demonstrated technical troubleshooting ability. Ability to work both independently and as a member of a team Senior IT Support Specialist Qualifications: Proven advanced technical troubleshooting ability. Bachelor's degree and a minimum of 3 years of experience in a computer / user support environment or the equivalent combination of education and experience. Demonstrated advanced technical troubleshooting ability. Ability to work both independently and as a member of a team as well as taking a leadership role when required. Job Location - City, State Philadelphia, Pennsylvania Department / School Wharton School Pay Range $43,919.00 - $73,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff . click apply for full job details
Educational Technology Specialist Salary: $5,669.00 - $7,172.00 Monthly Job Type: Job Number: Closing: Continuous Location: Merced College, CA Department: Bring education to life as our Educational Technology Specialist for Immersive Learning. In this specialized role, you will be the technical engine behind Merced College's Dreamscape Lab, using your expertise in Unity software to build simulations and interactive environments that transform abstract concepts into tangible experiences. We are seeking a candidate with strong development skills who can take a project from concept to deployment across various XR platforms, including Meta VR and spatial computing devices. Beyond development, you will be a key resource for the campus community, researching and piloting emerging XR applications to keep our curriculum on the cutting edge. You must be able to troubleshoot complex hardware and software issues while collaborating with the Innovation Team to assess the educational impact of these tools. If you are a developer passionate about applying virtual, augmented, and mixed reality to higher education, we want to hear from you. As you consider this opportunity, know that Merced College is more than a community college - we are a catalyst for transformation, redefining higher education and setting new standards for excellence. Serving nearly 20,000 students each year, we are proud to be a leading center of learning and opportunity in California's Central Valley.Founded in 1962, Merced College blends a strong tradition of academic excellence with forward-thinking innovation to create an inclusive and engaging environment for students and employees alike. Committed to the well-being, growth, and professional success of our team, we foster collaboration and a supportive culture where every employee is empowered to make a difference. Located in the heart of California's Central Valley, the City of Merced offers a welcoming community of more than 90,000 residents, with easy access to the Bay Area, Sacramento, and Yosemite National Park.If you are passionate about innovation, equity, and student success, we invite you to join the Merced College team. Merced College Mission At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development. Merced College Vision Enriching our community through educational experiences and support services:Degree/Certificate ProgramsTransferCareer Technical EducationWorkforce TrainingLifelong LearningBasic SkillsCommunity EngagementMerced College promoters student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement. Salary Schedule Range 26 40 hours/week 12 months/year General Description: Provides technical support and training for development of instructional multimedia materials and use of classroom technology including the following: training faculty on use of educational software; assisting faculty in integrating technology into their curriculum components; providing troubleshooting and repair of multimedia equipment in classrooms; providing assistance with configuration, installation, and troubleshooting of Internet-based and server software as well as database applications for use in the delivery of instruction; working as a member of the Audio-Visual team to support faculty in distance learning, multimedia use, and other audio-visual curriculum activities. Examples of Duties Representative Duties:Establishes in cooperation with other Audio-Visual staff, software and hardware components to support multimedia applications and classroom technology Trains faculty on educational software Assists faculty in integrating technology into curricular components Troubleshoots and repairs equipment and software related to multimedia used for classroom support, including but not limited to computer servers, interactive video equipment, document cameras, computer projectors, computers and VCRs Configures, installs, and troubleshoots Internet-based and server software Maintains inventory of equipment and supplies necessary to the functioning of the distance education portion of Audio-Visual Develops and conducts in cooperation with other Audio-Visual staff, faculty and staff development programs related to staff training in multimedia applications Other related duties as assignedKnowledge of:Multi-media authoring software, such as PowerPoint, Adobe Photo Shop and/or similar softwareInternet application development software including SQL databases, Macromedia DreamWeaver, Front Page, and similar software and databasesIntranet networks and applicationsAbility to:Select, modify, install and support appropriate media hardware and software for instructional applicationsWork as part of a teamMaintain recordsTroubleshoot and repair minor problems with multimedia equipment in classrooms; followFollow oral and written directionsTrain others in technical areasKeep abreast of technical advances in the areas of computer and multimedia technologyPromote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleagues Typical Qualifications MINIMUM QUALIFICATIONSThree (3) years applicable experience AND applicable certifications ORBachelor's degree AND applicable certifications OR one (1) year of applicable experience ORAssociate's degree AND four (4) years of applicable experience ORHigh school diploma OR a GED AND Journeyman-level professional training AND two (2) years of applicable work experience ORThe equivalent education and experienceSensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college studentsDesired Qualifications:Experience in the operation of audio and video production equipment and multimediaExperience in the use and installation of classroom instructional technology equipment Knowledge of classroom educational software, such as Power Point or Adobe Acrobat PHYSICAL DEMAND AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions. Environment: Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends. Physical Ability to:Work at a desk, conference table or in meetings of various configurationsHear and understand speech at normal levelsCommunicate so others will be able to clearly understand normal conversationRead printed matter and computer screensStand or sit for prolonged periods of timeBend and twist, stoop, kneel, crawl, push, pullLift, carry, push, and/or pull moderate to heavy amounts of weightOperate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboardReach in all directionsVision See in the normal visual range with or without correction. Hearing Hear in the normal audio range with or without correction. Supplemental Information How to Apply: Submit a complete application by the closing date/time on the Merced College career pages at Required Documentation:Letter of interest addressing your qualifications for the position (cover letter)ResumeList of three professional references (no reference letters permitted)Legible, unofficial college transcripts; transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hiredIf applicable, foreign transcripts must include a U.S. evaluation and translation completed by an approved organization Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile. Interview Information: Applicants deemed highly qualified for the position will be invited to participate in onsite oral interviews conducted by a screening committee. A limited number of candidates will be selected to move forward to the interview stage. Employee Benefits: Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more . click apply for full job details
01/14/2026
Full time
Educational Technology Specialist Salary: $5,669.00 - $7,172.00 Monthly Job Type: Job Number: Closing: Continuous Location: Merced College, CA Department: Bring education to life as our Educational Technology Specialist for Immersive Learning. In this specialized role, you will be the technical engine behind Merced College's Dreamscape Lab, using your expertise in Unity software to build simulations and interactive environments that transform abstract concepts into tangible experiences. We are seeking a candidate with strong development skills who can take a project from concept to deployment across various XR platforms, including Meta VR and spatial computing devices. Beyond development, you will be a key resource for the campus community, researching and piloting emerging XR applications to keep our curriculum on the cutting edge. You must be able to troubleshoot complex hardware and software issues while collaborating with the Innovation Team to assess the educational impact of these tools. If you are a developer passionate about applying virtual, augmented, and mixed reality to higher education, we want to hear from you. As you consider this opportunity, know that Merced College is more than a community college - we are a catalyst for transformation, redefining higher education and setting new standards for excellence. Serving nearly 20,000 students each year, we are proud to be a leading center of learning and opportunity in California's Central Valley.Founded in 1962, Merced College blends a strong tradition of academic excellence with forward-thinking innovation to create an inclusive and engaging environment for students and employees alike. Committed to the well-being, growth, and professional success of our team, we foster collaboration and a supportive culture where every employee is empowered to make a difference. Located in the heart of California's Central Valley, the City of Merced offers a welcoming community of more than 90,000 residents, with easy access to the Bay Area, Sacramento, and Yosemite National Park.If you are passionate about innovation, equity, and student success, we invite you to join the Merced College team. Merced College Mission At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development. Merced College Vision Enriching our community through educational experiences and support services:Degree/Certificate ProgramsTransferCareer Technical EducationWorkforce TrainingLifelong LearningBasic SkillsCommunity EngagementMerced College promoters student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement. Salary Schedule Range 26 40 hours/week 12 months/year General Description: Provides technical support and training for development of instructional multimedia materials and use of classroom technology including the following: training faculty on use of educational software; assisting faculty in integrating technology into their curriculum components; providing troubleshooting and repair of multimedia equipment in classrooms; providing assistance with configuration, installation, and troubleshooting of Internet-based and server software as well as database applications for use in the delivery of instruction; working as a member of the Audio-Visual team to support faculty in distance learning, multimedia use, and other audio-visual curriculum activities. Examples of Duties Representative Duties:Establishes in cooperation with other Audio-Visual staff, software and hardware components to support multimedia applications and classroom technology Trains faculty on educational software Assists faculty in integrating technology into curricular components Troubleshoots and repairs equipment and software related to multimedia used for classroom support, including but not limited to computer servers, interactive video equipment, document cameras, computer projectors, computers and VCRs Configures, installs, and troubleshoots Internet-based and server software Maintains inventory of equipment and supplies necessary to the functioning of the distance education portion of Audio-Visual Develops and conducts in cooperation with other Audio-Visual staff, faculty and staff development programs related to staff training in multimedia applications Other related duties as assignedKnowledge of:Multi-media authoring software, such as PowerPoint, Adobe Photo Shop and/or similar softwareInternet application development software including SQL databases, Macromedia DreamWeaver, Front Page, and similar software and databasesIntranet networks and applicationsAbility to:Select, modify, install and support appropriate media hardware and software for instructional applicationsWork as part of a teamMaintain recordsTroubleshoot and repair minor problems with multimedia equipment in classrooms; followFollow oral and written directionsTrain others in technical areasKeep abreast of technical advances in the areas of computer and multimedia technologyPromote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleagues Typical Qualifications MINIMUM QUALIFICATIONSThree (3) years applicable experience AND applicable certifications ORBachelor's degree AND applicable certifications OR one (1) year of applicable experience ORAssociate's degree AND four (4) years of applicable experience ORHigh school diploma OR a GED AND Journeyman-level professional training AND two (2) years of applicable work experience ORThe equivalent education and experienceSensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college studentsDesired Qualifications:Experience in the operation of audio and video production equipment and multimediaExperience in the use and installation of classroom instructional technology equipment Knowledge of classroom educational software, such as Power Point or Adobe Acrobat PHYSICAL DEMAND AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions. Environment: Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends. Physical Ability to:Work at a desk, conference table or in meetings of various configurationsHear and understand speech at normal levelsCommunicate so others will be able to clearly understand normal conversationRead printed matter and computer screensStand or sit for prolonged periods of timeBend and twist, stoop, kneel, crawl, push, pullLift, carry, push, and/or pull moderate to heavy amounts of weightOperate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboardReach in all directionsVision See in the normal visual range with or without correction. Hearing Hear in the normal audio range with or without correction. Supplemental Information How to Apply: Submit a complete application by the closing date/time on the Merced College career pages at Required Documentation:Letter of interest addressing your qualifications for the position (cover letter)ResumeList of three professional references (no reference letters permitted)Legible, unofficial college transcripts; transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hiredIf applicable, foreign transcripts must include a U.S. evaluation and translation completed by an approved organization Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile. Interview Information: Applicants deemed highly qualified for the position will be invited to participate in onsite oral interviews conducted by a screening committee. A limited number of candidates will be selected to move forward to the interview stage. Employee Benefits: Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more . click apply for full job details
Posting Number: Posting/Functional Title: Technology Integration Specialist I University Pay Plan Title: Technology Integration Spclst I Location: Round Rock Department: Client Solutions Recruitment Type: Open Recruiting Job Type: Full-Time Funding Source: Permanent Monthly Salary: $3,901.00 Job Category : Non-Exempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.: Demonstrated experience providing exceptional customer service. Basic understanding of Audio-Visual systems, and networked components. Demonstrated experience in multi-tasking, working under pressure, providing rapid solutions for customer technology issues. Must show effective written and interpersonal communication skills. Demonstrated knowledge using and troubleshooting both Mac and PC computer hardware and software. Ability to obtain ANSI/ISO General CTS certification within 18 months of employment. Must have and maintain a valid driver's license. Must be willing to work additional hours, sometimes with little advanced notice, to complete projects, meet deadlines or cover a team members shift. Preferred Qualifications: Demonstrated experience installing and supporting audio/visual systems in a higher education environment. Demonstrated knowledge of how to write and read technical documents, including: manuals, CAD drawings, floor plans, etc. Knowledge of AV Design principles and general construction standards. Knowledge of AV Control Systems and AV Device configuration. Knowledge of Zoom and/or other video conferencing applications. Experience with supporting audio, visual, and computing resources in an integrated environment. Audio/Visual system integration experience and knowledge. Job Description: The Technology Integration Specialist I is responsible for the installation, maintenance, and support of audio, visual, and computing equipment in classroom and presentation environments. This role involves troubleshooting issues, maintaining accurate inventory and data records, and providing technical training and support to faculty, staff, and students. Job Duties: Install, maintain, and support audio/visual/presentation technologies and computer systems for instructional spaces. Perform routine maintenance of audio/visual and computing technologies. Physically install audio/visual/presentation technologies and computer systems. Handle special requests for installation of user-owned/TX State Site Licensed software. Design and fabricate custom solutions such as mounts, cabinets, support mechanisms, or unique hardware. Evaluate and identify new technology for potential implementation. Assist in emergency troubleshooting operations for instructional spaces. Provide Tier 2 phone and in-person support of audio/visual/computing technologies in learning space environments. Support video conferencing needs across the University. Communicate effectively with faculty, staff, and co-workers. Provide technical training to faculty, staff, co-workers, and students Develop educational support materials for faculty and students. Schedule and conduct per-semester training sessions. Conduct training surveys to evaluate effectiveness and identify areas for improvement. Maintain accurate inventory of all equipment and resources. Coordinate services and resources within Instructional Technologies and the University community. Perform administrative duties as required. Perform additional duties as assigned. Additional Information to Applicants: IT Assistance Center will not sponsor or transfer visa sponsorship for this position. Job Open Date: 11/20/2025 Open Until Filled: Yes Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start: 8:00AM Normal Work Hours End: 5:00PM Legal and Required Notices: Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. Applicants must be authorized to work for any employer in the United States. The University will not sponsor or assume sponsorship of any candidate requiring a petition for a H1B employment visa. Why Choose Texas State University?: Join the Texas State Bobcat team and experience a career that offers more than just a job-it's a path to a brighter future. As a Texas State employee, you'll enjoy: Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day. Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance. Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being. Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs. Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family. Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions. At Texas State University, you're not just an employee-you're a valued member of a thriving and beautiful campus community. Start your journey with us today. Quick Link:
01/14/2026
Full time
Posting Number: Posting/Functional Title: Technology Integration Specialist I University Pay Plan Title: Technology Integration Spclst I Location: Round Rock Department: Client Solutions Recruitment Type: Open Recruiting Job Type: Full-Time Funding Source: Permanent Monthly Salary: $3,901.00 Job Category : Non-Exempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.: Demonstrated experience providing exceptional customer service. Basic understanding of Audio-Visual systems, and networked components. Demonstrated experience in multi-tasking, working under pressure, providing rapid solutions for customer technology issues. Must show effective written and interpersonal communication skills. Demonstrated knowledge using and troubleshooting both Mac and PC computer hardware and software. Ability to obtain ANSI/ISO General CTS certification within 18 months of employment. Must have and maintain a valid driver's license. Must be willing to work additional hours, sometimes with little advanced notice, to complete projects, meet deadlines or cover a team members shift. Preferred Qualifications: Demonstrated experience installing and supporting audio/visual systems in a higher education environment. Demonstrated knowledge of how to write and read technical documents, including: manuals, CAD drawings, floor plans, etc. Knowledge of AV Design principles and general construction standards. Knowledge of AV Control Systems and AV Device configuration. Knowledge of Zoom and/or other video conferencing applications. Experience with supporting audio, visual, and computing resources in an integrated environment. Audio/Visual system integration experience and knowledge. Job Description: The Technology Integration Specialist I is responsible for the installation, maintenance, and support of audio, visual, and computing equipment in classroom and presentation environments. This role involves troubleshooting issues, maintaining accurate inventory and data records, and providing technical training and support to faculty, staff, and students. Job Duties: Install, maintain, and support audio/visual/presentation technologies and computer systems for instructional spaces. Perform routine maintenance of audio/visual and computing technologies. Physically install audio/visual/presentation technologies and computer systems. Handle special requests for installation of user-owned/TX State Site Licensed software. Design and fabricate custom solutions such as mounts, cabinets, support mechanisms, or unique hardware. Evaluate and identify new technology for potential implementation. Assist in emergency troubleshooting operations for instructional spaces. Provide Tier 2 phone and in-person support of audio/visual/computing technologies in learning space environments. Support video conferencing needs across the University. Communicate effectively with faculty, staff, and co-workers. Provide technical training to faculty, staff, co-workers, and students Develop educational support materials for faculty and students. Schedule and conduct per-semester training sessions. Conduct training surveys to evaluate effectiveness and identify areas for improvement. Maintain accurate inventory of all equipment and resources. Coordinate services and resources within Instructional Technologies and the University community. Perform administrative duties as required. Perform additional duties as assigned. Additional Information to Applicants: IT Assistance Center will not sponsor or transfer visa sponsorship for this position. Job Open Date: 11/20/2025 Open Until Filled: Yes Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start: 8:00AM Normal Work Hours End: 5:00PM Legal and Required Notices: Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. Applicants must be authorized to work for any employer in the United States. The University will not sponsor or assume sponsorship of any candidate requiring a petition for a H1B employment visa. Why Choose Texas State University?: Join the Texas State Bobcat team and experience a career that offers more than just a job-it's a path to a brighter future. As a Texas State employee, you'll enjoy: Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day. Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance. Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being. Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs. Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family. Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions. At Texas State University, you're not just an employee-you're a valued member of a thriving and beautiful campus community. Start your journey with us today. Quick Link:
Ast Dir Grad Adms Operations Job ID: 292875 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary As a member of the Graduate Admissions Operations management team, this position assists the Director in managing the application data, materials, and admission decisions for all graduate programs in an accurate, timely, and secure manner. This includes functions related to processing application materials per program-specific requirements, calculating performance in past academic coursework, and reviewing residency qualifications for each applicant. This position ensures compliance with federal, state, institutional, and departmental policies and also recommends revisions to departmental policies and procedures as necessary to improve customer service while ensuring academic standards. Since each applicant can bring variations to how admission requirements are applied, this position is responsible for troubleshooting issues related to receiving, completing, and decisioning applicants. This position is also responsible for developing and maintaining discrepancy reports and reporting any areas of concern related to sustainable processing applications for admission. Another purpose of this position is to work collaboratively across campus with faculty and staff to provide excellent customer service and support the needs of all during the graduate application process. Responsibilities The duties include, but are not limited to: DEVELOP AND MAINTAIN PROCESSING FUNCTIONS FOR APPLICANTS: Determine accurate tuition classification for students based on USG guidelines to ensure access for new students while protecting the financial interests of the University. Calculate and present accurate enrollment histories utilizing all collected information and materials of past academic performance within areas of interest specific to program requirements. Direct the delivery of accurate and timely decisions per program recommendations and institutional approval. Manages the materials required/not required for admission with respect to the requirements specific to each graduate program. Manage and monitor reports and queries to ensure efficient and correct information within the application system and student information system throughout the admission funnel. Maintain and develop discrepancy queries and reports to ensure accurate data within the application system and the University student information system. Assesses international education system patterns and evaluates of international educational records based on standard methodologies. Locate and evaluate additional assessment resources as necessary. SUPERVISE TWO (2) STUDENT SERVICE SPECIALIST 1 POSITIONS: Recruit, select, and train Student Service Specialists and student employees. Plan and implement retreats and professional development for Student Service Specialists. Direct the daily work of Student Service Specialists. Evaluate the performance of Student Service Specialists and student employees. PROVIDE ACCURATE AND TIMELY CUSTOMER SERVICE: Maintain accurate records of received and missing materials and provide status updates to program personnel and students. Manage liaising with students for inevitable complications experienced by students in meeting material requirements specific to the program. Conduct quantitative and qualitative reporting on customer service requests in order to prioritize customer service improvements as resources allow. Provide training to departmental representatives on admissions processes. MAKE RECOMMENDATIONS: Advise Director on recommendations for improved services, policies, and procedures to departmental stakeholders. Help to identify areas for improvement within the admissions process. OTHER: Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and three years of experience related to enrollment services and credential evaluation. Preferred Qualifications Master's degree from an accredited college or university preferred. Management skills related to supervision, planning, and familiarity with postsecondary school systems are also preferred. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Knowledge of Student Records Management Law, Policy, and Governance. Basic technical understanding of system functionality and operations. Project Management understanding. General understanding of the processes and policies used to review and process applications, and the value of accurate and timely review of applications. Familiarity with hiring and management practices. Experience training staff on issues related to admissions. Specific understanding of the major provisions of each law, regulation, or requirement. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. Strong commitment to student-focused customer service. ABILITIES Ability to maintain confidentiality. Ability to take multiple inputs for decision-making. Ability to develop new processes based on input. Ability to work with vendors to provide optimum utilization of the product. Ability to verify that systems in place are operating at maximum capacity. Ability to assist in developing training/informational materials and training sessions for students and staff. Ability to drive change and deliver results in a complex and decentralized environment. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B10 Salary: $52,500/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient . click apply for full job details
01/14/2026
Full time
Ast Dir Grad Adms Operations Job ID: 292875 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary As a member of the Graduate Admissions Operations management team, this position assists the Director in managing the application data, materials, and admission decisions for all graduate programs in an accurate, timely, and secure manner. This includes functions related to processing application materials per program-specific requirements, calculating performance in past academic coursework, and reviewing residency qualifications for each applicant. This position ensures compliance with federal, state, institutional, and departmental policies and also recommends revisions to departmental policies and procedures as necessary to improve customer service while ensuring academic standards. Since each applicant can bring variations to how admission requirements are applied, this position is responsible for troubleshooting issues related to receiving, completing, and decisioning applicants. This position is also responsible for developing and maintaining discrepancy reports and reporting any areas of concern related to sustainable processing applications for admission. Another purpose of this position is to work collaboratively across campus with faculty and staff to provide excellent customer service and support the needs of all during the graduate application process. Responsibilities The duties include, but are not limited to: DEVELOP AND MAINTAIN PROCESSING FUNCTIONS FOR APPLICANTS: Determine accurate tuition classification for students based on USG guidelines to ensure access for new students while protecting the financial interests of the University. Calculate and present accurate enrollment histories utilizing all collected information and materials of past academic performance within areas of interest specific to program requirements. Direct the delivery of accurate and timely decisions per program recommendations and institutional approval. Manages the materials required/not required for admission with respect to the requirements specific to each graduate program. Manage and monitor reports and queries to ensure efficient and correct information within the application system and student information system throughout the admission funnel. Maintain and develop discrepancy queries and reports to ensure accurate data within the application system and the University student information system. Assesses international education system patterns and evaluates of international educational records based on standard methodologies. Locate and evaluate additional assessment resources as necessary. SUPERVISE TWO (2) STUDENT SERVICE SPECIALIST 1 POSITIONS: Recruit, select, and train Student Service Specialists and student employees. Plan and implement retreats and professional development for Student Service Specialists. Direct the daily work of Student Service Specialists. Evaluate the performance of Student Service Specialists and student employees. PROVIDE ACCURATE AND TIMELY CUSTOMER SERVICE: Maintain accurate records of received and missing materials and provide status updates to program personnel and students. Manage liaising with students for inevitable complications experienced by students in meeting material requirements specific to the program. Conduct quantitative and qualitative reporting on customer service requests in order to prioritize customer service improvements as resources allow. Provide training to departmental representatives on admissions processes. MAKE RECOMMENDATIONS: Advise Director on recommendations for improved services, policies, and procedures to departmental stakeholders. Help to identify areas for improvement within the admissions process. OTHER: Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and three years of experience related to enrollment services and credential evaluation. Preferred Qualifications Master's degree from an accredited college or university preferred. Management skills related to supervision, planning, and familiarity with postsecondary school systems are also preferred. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Knowledge of Student Records Management Law, Policy, and Governance. Basic technical understanding of system functionality and operations. Project Management understanding. General understanding of the processes and policies used to review and process applications, and the value of accurate and timely review of applications. Familiarity with hiring and management practices. Experience training staff on issues related to admissions. Specific understanding of the major provisions of each law, regulation, or requirement. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. Strong commitment to student-focused customer service. ABILITIES Ability to maintain confidentiality. Ability to take multiple inputs for decision-making. Ability to develop new processes based on input. Ability to work with vendors to provide optimum utilization of the product. Ability to verify that systems in place are operating at maximum capacity. Ability to assist in developing training/informational materials and training sessions for students and staff. Ability to drive change and deliver results in a complex and decentralized environment. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B10 Salary: $52,500/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient . click apply for full job details
Job no: 493133 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Senior Engineer - Infrastructure Department: Info Security & Infrastructure Campus Location: Arnold/Main Campus Salary Range: $110,590-$138,237 Work Mode: This position requires regular in-person presence on campus and at alternative locations, depending on class schedule and other assigned duties. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Exempt Position Summary This position provides technical solutions in the design, implementation, management, administration and troubleshooting of the Enterprise-wide data network infrastructure/Hybrid Cloud environments. It requires the ability to analyze the needs of user departments and establish priorities for network design accordingly. This position is responsible for network design, hardware recommendation and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring and maintenance of the data communications, wireless, and IP based services environment to include voice communications and security cameras. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements by utilizing technology in a cost effective and scalable manner. Provide design, configuration, implementation, monitoring, and support for enterprise/Hybrid network infrastructure (routers and switches) wireless, and video systems. Responsible for hands-on engineering activities to ensure the successful operation of a mission critical Hybrid network architecture spanning multiple data centers and sites. Leads efforts to define and execute ongoing network security, health maintenance plans, processes, procedures, documentation, and operations for the enterprise infrastructure system in accordance with industry standards and guidelines. Provide guidance and assistance to the IIT team in the implementation and administration of system monitoring tools. Monitor performance and tuning of key technology components for the college's network infrastructure; recommend changes or enhancements to resolve stability and performance issues based on findings. Maintain statistics on system performance and availability. Practice effective project management skills, including the ability to adequately manage assigned projects and report project progress and status. Lead projects to upgrade and/or expand the network including design, planning, testing, and implementation. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Continuously improves technical skills and knowledge. Documents and tracks service disruptions and requests in the appropriate systems and provides their supervisor with timely updates on project progress, status, and issues. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Plan and execute changes which impact the hybrid network infrastructure following established change management processes. Ensure planned testing activities are developed, documented, and executed. Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures. Works to ensure availability of applications and services by monitoring systems and services used at all AACC locations. Assist the Director, Information Security & Infrastructure in the college-wide budget planning process to review and ensure new initiatives are properly vetted for technology needs. Support the development of SOW's, RFP's and RFQ's for Information and Instructional Technologies related technologies and maintenance while working very closely with the Purchasing department. Communicate with vendors, customers, management, and technology staff. Maintain expertise of current hybrid Cloud networking trends and provide guidance about direction of various hybrid Cloud networking technologies. Ensure that network infrastructure equipment is installed in dedicated spaces that are physically secure, provide stable temperature and humidity within equipment manufacturer's specified ranges, and have reliable Uninterruptible Power Supply (UPS) units capable of keeping equipment running during power outages of up to 30 minutes. Provides training and guidance to AACC staff and students to develop new technology skills. Required Qualifications: Bachelor's degree Minimum of five years of relevant experience Current industry standard Cloud related certification, i.e. Extreme ECNA, Aruba ACMA, ACMP or other industry recognized networking certification. Possess comprehensive knowledge of, and hands-on experience with Extreme Networks wired network infrastructure products and management software. Considerable experience with cloud (AWS, Azure) networking and/or security. Experience in designing, implementing, and maintaining complex Enterprise Wireless, Local Area Networks (LANs) & Wide Area Networks (WANs), Ethernet and Fiber Optic cabling infrastructures. Knowledge of dynamic routing protocols (RIP, BGP, EIGRP, OSPF, IGRP), IPSEC, wireless and TCP/IP protocols, switched Ethernet and VLAN technologies. Layer 2 and 3 LAN design and operation Preferred Qualifications: Certifications: Extreme Networks Associate, Specialist (ECS) or Professional (ECP) highly desired. However, other industry routing and switching certifications will be considered. Microsoft Azure Network Engineer Associate, or Microsoft Azure Solutions Architect Expert highly desired. However, other Cloud provider certifications will be considered. General Industry Experience: Extreme Networks Routers and Switches, Panduit Cable Management Systems, HPE/Aruba Wireless, FatPipe WAN Optimization and APC UPS experience highly desired. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 03 Dec 2025 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
01/14/2026
Full time
Job no: 493133 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Senior Engineer - Infrastructure Department: Info Security & Infrastructure Campus Location: Arnold/Main Campus Salary Range: $110,590-$138,237 Work Mode: This position requires regular in-person presence on campus and at alternative locations, depending on class schedule and other assigned duties. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Exempt Position Summary This position provides technical solutions in the design, implementation, management, administration and troubleshooting of the Enterprise-wide data network infrastructure/Hybrid Cloud environments. It requires the ability to analyze the needs of user departments and establish priorities for network design accordingly. This position is responsible for network design, hardware recommendation and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring and maintenance of the data communications, wireless, and IP based services environment to include voice communications and security cameras. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements by utilizing technology in a cost effective and scalable manner. Provide design, configuration, implementation, monitoring, and support for enterprise/Hybrid network infrastructure (routers and switches) wireless, and video systems. Responsible for hands-on engineering activities to ensure the successful operation of a mission critical Hybrid network architecture spanning multiple data centers and sites. Leads efforts to define and execute ongoing network security, health maintenance plans, processes, procedures, documentation, and operations for the enterprise infrastructure system in accordance with industry standards and guidelines. Provide guidance and assistance to the IIT team in the implementation and administration of system monitoring tools. Monitor performance and tuning of key technology components for the college's network infrastructure; recommend changes or enhancements to resolve stability and performance issues based on findings. Maintain statistics on system performance and availability. Practice effective project management skills, including the ability to adequately manage assigned projects and report project progress and status. Lead projects to upgrade and/or expand the network including design, planning, testing, and implementation. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Continuously improves technical skills and knowledge. Documents and tracks service disruptions and requests in the appropriate systems and provides their supervisor with timely updates on project progress, status, and issues. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Plan and execute changes which impact the hybrid network infrastructure following established change management processes. Ensure planned testing activities are developed, documented, and executed. Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures. Works to ensure availability of applications and services by monitoring systems and services used at all AACC locations. Assist the Director, Information Security & Infrastructure in the college-wide budget planning process to review and ensure new initiatives are properly vetted for technology needs. Support the development of SOW's, RFP's and RFQ's for Information and Instructional Technologies related technologies and maintenance while working very closely with the Purchasing department. Communicate with vendors, customers, management, and technology staff. Maintain expertise of current hybrid Cloud networking trends and provide guidance about direction of various hybrid Cloud networking technologies. Ensure that network infrastructure equipment is installed in dedicated spaces that are physically secure, provide stable temperature and humidity within equipment manufacturer's specified ranges, and have reliable Uninterruptible Power Supply (UPS) units capable of keeping equipment running during power outages of up to 30 minutes. Provides training and guidance to AACC staff and students to develop new technology skills. Required Qualifications: Bachelor's degree Minimum of five years of relevant experience Current industry standard Cloud related certification, i.e. Extreme ECNA, Aruba ACMA, ACMP or other industry recognized networking certification. Possess comprehensive knowledge of, and hands-on experience with Extreme Networks wired network infrastructure products and management software. Considerable experience with cloud (AWS, Azure) networking and/or security. Experience in designing, implementing, and maintaining complex Enterprise Wireless, Local Area Networks (LANs) & Wide Area Networks (WANs), Ethernet and Fiber Optic cabling infrastructures. Knowledge of dynamic routing protocols (RIP, BGP, EIGRP, OSPF, IGRP), IPSEC, wireless and TCP/IP protocols, switched Ethernet and VLAN technologies. Layer 2 and 3 LAN design and operation Preferred Qualifications: Certifications: Extreme Networks Associate, Specialist (ECS) or Professional (ECP) highly desired. However, other industry routing and switching certifications will be considered. Microsoft Azure Network Engineer Associate, or Microsoft Azure Solutions Architect Expert highly desired. However, other Cloud provider certifications will be considered. General Industry Experience: Extreme Networks Routers and Switches, Panduit Cable Management Systems, HPE/Aruba Wireless, FatPipe WAN Optimization and APC UPS experience highly desired. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 03 Dec 2025 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Job Category: Professional/Administrative Position Title: Research Technology Specialist Full Time/Part Time: Full Time Division: Dean of the Faculty Department: Department of Psychological and Brain Sciences Work Arrangement type: On-Site (Hamilton, NY) - expected to work fully at the designated campus/office location. Hiring Wage/Salary Range: $73,500-$76,500 Professional Experience/ Qualifications: Relevant experience in programming or technical support (through coursework, internships, research experience, or professional work). Strong Python skills and the ability to learn new technologies quickly. Experience supporting users with varied levels of technical sophistication. Commitment to ongoing learning and professional development. Preferred Qualifications: Python for research applications (PsychoPy experience a plus). Experience with HTML, CSS, JavaScript. Familiarity with relational databases (e.g., MySQL/MariaDB). Experience with Linux-based systems or willingness to learn basic server administration. Desktop support experience (macOS and Windows). Experience with Qualtrics customization, PsychoPy, REDCap, or Mindware. Familiarity with R or willingness to learn R to provide basic troubleshooting support for student analyses. Prior experience in an academic or research support setting. Education: Bachelor's degree in computer science, psychology, neuroscience, information systems, or another field with strong technical experience; or equivalent combination of education and experience. Offer Determination: When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. Physical Requirements: Responsible for immediately reporting any unsafe conditions to the supervisor and/or Environmental Health and Safety. Benefits: Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page . Department Statement: The Psychological and Brain Sciences Department applies scientific approaches to understanding sensation, motivation, perception, cognition, language, development, personality, psychological disorders, and social behavior. As a collective, we deploy techniques that capture processes at the level of the gene, the cell, the brain, the individual organism, and the group. Accountabilities: The Research Technology Specialist provides integrated technical and research support to the Department of Psychological and Brain Sciences at Colgate University. The position plays a key role in enabling high-quality undergraduate and faculty research through experiment programming, data workflows, systems support, and troubleshooting of research-related hardware and software. The Specialist supports the department's technological infrastructure in ways that directly enhance both teaching and research. The role offers the opportunity to work closely with faculty across cognitive, social, clinical, developmental, and neuroscience subfields. Responsibilities include: Design and program custom software for teaching and research, including developing behavioral experiments using PsychoPy (Python) and related tools. Provide training and support to students and faculty using research software platforms (e.g., Qualtrics, PsychoPy). Provide technical support for specialized laboratory and classroom instruction, ensuring smooth operation of research and teaching related technologies. Serve as a liaison between PBSC and Colgate ITS regarding research related technology needs. Maintain, update, and troubleshoot macOS and Windows hardware and software across labs, classrooms, and offices. Maintain equipment inventory and storage and assist faculty with technology purchases, coordinating with ITS where required by university procurement guidelines. Assist with routine maintenance of departmental servers and internal websites, including updates, backups, and basic configuration, consulting with ITS as appropriate on higher-level security or infrastructure questions. Administer the department's SONA research participation system, including managing user accounts, postings, and data import/export. Support secure data storage, networking, and backup solutions for faculty research workflows. Troubleshoot specialized research tools used by faculty (e.g., REDCap, Mindware) and learn new technologies as needed. Provide basic support for student and faculty use of R for introductory-level data analysis, including troubleshooting script errors, loading data, installing packages, and helping students run simple analyses. Requisition Number: 2025S086Posting Temporary: No Work Schedule: Monday - Friday business hours with potential for occasional remote work. Job Open Date: 12/04/2025 Open Until Filled: Yes EEO Statement: The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of skills and experience, capacity to do the job, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws. Clery Act: CAMPUS CRIME REPORTING AND STATISTICS The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: . Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at .
01/14/2026
Full time
Job Category: Professional/Administrative Position Title: Research Technology Specialist Full Time/Part Time: Full Time Division: Dean of the Faculty Department: Department of Psychological and Brain Sciences Work Arrangement type: On-Site (Hamilton, NY) - expected to work fully at the designated campus/office location. Hiring Wage/Salary Range: $73,500-$76,500 Professional Experience/ Qualifications: Relevant experience in programming or technical support (through coursework, internships, research experience, or professional work). Strong Python skills and the ability to learn new technologies quickly. Experience supporting users with varied levels of technical sophistication. Commitment to ongoing learning and professional development. Preferred Qualifications: Python for research applications (PsychoPy experience a plus). Experience with HTML, CSS, JavaScript. Familiarity with relational databases (e.g., MySQL/MariaDB). Experience with Linux-based systems or willingness to learn basic server administration. Desktop support experience (macOS and Windows). Experience with Qualtrics customization, PsychoPy, REDCap, or Mindware. Familiarity with R or willingness to learn R to provide basic troubleshooting support for student analyses. Prior experience in an academic or research support setting. Education: Bachelor's degree in computer science, psychology, neuroscience, information systems, or another field with strong technical experience; or equivalent combination of education and experience. Offer Determination: When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. Physical Requirements: Responsible for immediately reporting any unsafe conditions to the supervisor and/or Environmental Health and Safety. Benefits: Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page . Department Statement: The Psychological and Brain Sciences Department applies scientific approaches to understanding sensation, motivation, perception, cognition, language, development, personality, psychological disorders, and social behavior. As a collective, we deploy techniques that capture processes at the level of the gene, the cell, the brain, the individual organism, and the group. Accountabilities: The Research Technology Specialist provides integrated technical and research support to the Department of Psychological and Brain Sciences at Colgate University. The position plays a key role in enabling high-quality undergraduate and faculty research through experiment programming, data workflows, systems support, and troubleshooting of research-related hardware and software. The Specialist supports the department's technological infrastructure in ways that directly enhance both teaching and research. The role offers the opportunity to work closely with faculty across cognitive, social, clinical, developmental, and neuroscience subfields. Responsibilities include: Design and program custom software for teaching and research, including developing behavioral experiments using PsychoPy (Python) and related tools. Provide training and support to students and faculty using research software platforms (e.g., Qualtrics, PsychoPy). Provide technical support for specialized laboratory and classroom instruction, ensuring smooth operation of research and teaching related technologies. Serve as a liaison between PBSC and Colgate ITS regarding research related technology needs. Maintain, update, and troubleshoot macOS and Windows hardware and software across labs, classrooms, and offices. Maintain equipment inventory and storage and assist faculty with technology purchases, coordinating with ITS where required by university procurement guidelines. Assist with routine maintenance of departmental servers and internal websites, including updates, backups, and basic configuration, consulting with ITS as appropriate on higher-level security or infrastructure questions. Administer the department's SONA research participation system, including managing user accounts, postings, and data import/export. Support secure data storage, networking, and backup solutions for faculty research workflows. Troubleshoot specialized research tools used by faculty (e.g., REDCap, Mindware) and learn new technologies as needed. Provide basic support for student and faculty use of R for introductory-level data analysis, including troubleshooting script errors, loading data, installing packages, and helping students run simple analyses. Requisition Number: 2025S086Posting Temporary: No Work Schedule: Monday - Friday business hours with potential for occasional remote work. Job Open Date: 12/04/2025 Open Until Filled: Yes EEO Statement: The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of skills and experience, capacity to do the job, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws. Clery Act: CAMPUS CRIME REPORTING AND STATISTICS The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: . Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at .
St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, is seeking an Information Technology Services (ITS) Support Specialist. This position is responsible for the design, operations, and support of audio-visual (AV) and computing equipment in the college's learning spaces, including classrooms, labs, and meeting rooms. They will deliver "just-in-time" support to faculty in response to technical issues in these environments, and provide documentation and training on how to use learning space technologies. In addition, they will provide general technology support to members of the college community. The ITS Support Specialist will collaborate with other members of the larger ITS team as well as with Facilities, Conference and Event Services, the Registrar, faculty, and staff to design and maintain effective technology-enabled teaching and learning environments. The position requires strong technical expertise in computer and AV equipment, broad user technical support experience, and a firm commitment to providing exceptional customer service. Specific responsibilities: Learning Space Support (25%) Provide technical support for learning space technologies in coordination with the ITS Service Desk and vendors. Maintain support documentation and assist with training materials and sessions. End-User Support (25%) Resolve walk-in and call-in incidents with Service Desk staff. Troubleshoot end-user device issues related to classroom connectivity, software, and limited hardware needs. Learning Space Design & Standards (20%) Recommend and implement designs, standards, technologies, and processes for technology-enabled learning spaces. Evaluate and deploy appropriate operating systems, software, and hardware for classrooms and labs. Application & Inventory Administration (15%) Manage Extron and Neat Pulse applications, including device enrollment, configuration, and troubleshooting. Support refresh planning for AV and learning space technologies and maintain accurate equipment inventories. Network Support (10%) Collaborate with the network team to manage network closet hardware and ensure proper device connectivity. Campus Support (5%) Liaise with Facilities on learning space maintenance and coordinate AV services for special events, including technical assessments and solutions for AV, streaming, and video conferencing. Required Minimum Qualifications: Bachelor's degree in Computer Science or related field 3 years AV, IT, or technical support experience, preferably in an academic environment. Experience supporting faculty and students in an academic environment is a plus. Experience with learning space design. Extron experience and/or certification, including experience with Extron Configurator, Toolbelt, and GlobalViewer software programs Experience with web and video conferencing technologies. Skilled in supporting Apple and Windows-based computers, and iOS and Android tablets and mobile devices. Skilled in exceptional troubleshooting with learning space technologies, including, but not limited to: controllers, projectors, audio systems, Apple and Windows-based computers, Apple TV, document cameras, etc. Ability to analyze technical problems involving the signal flow between IT and AV equipment, conduct testing, and research to determine appropriate solutions. Ability to remain calm under pressure and communicate technical concepts to individuals of all competency levels with tact, patience, and courtesy. Project and time management skills, with the ability to effectively manage competing priorities. Ability to interact professionally with coworkers and customers, particularly in conflict situations. Commitment to a mission-driven environment that is aligned with Catholic, Norbertine, and liberal arts values. The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job. Benefits package: The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time-off, and tuition waiver. For more information, please visit: . Application instructions: Applications received by Monday, December 22, will be given full consideration. However, applications will continue to be accepted until the position has been filled. Please submit a cover letter and resume with your application. St. Norbert College (SNC), a Catholic, Norbertine, and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual, and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students. At SNC, our commitment to communio - the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth, and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment. We seek those who will embrace our mission and commitment to building a vibrant, diverse, and spiritually engaged community ( ).
01/14/2026
Full time
St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, is seeking an Information Technology Services (ITS) Support Specialist. This position is responsible for the design, operations, and support of audio-visual (AV) and computing equipment in the college's learning spaces, including classrooms, labs, and meeting rooms. They will deliver "just-in-time" support to faculty in response to technical issues in these environments, and provide documentation and training on how to use learning space technologies. In addition, they will provide general technology support to members of the college community. The ITS Support Specialist will collaborate with other members of the larger ITS team as well as with Facilities, Conference and Event Services, the Registrar, faculty, and staff to design and maintain effective technology-enabled teaching and learning environments. The position requires strong technical expertise in computer and AV equipment, broad user technical support experience, and a firm commitment to providing exceptional customer service. Specific responsibilities: Learning Space Support (25%) Provide technical support for learning space technologies in coordination with the ITS Service Desk and vendors. Maintain support documentation and assist with training materials and sessions. End-User Support (25%) Resolve walk-in and call-in incidents with Service Desk staff. Troubleshoot end-user device issues related to classroom connectivity, software, and limited hardware needs. Learning Space Design & Standards (20%) Recommend and implement designs, standards, technologies, and processes for technology-enabled learning spaces. Evaluate and deploy appropriate operating systems, software, and hardware for classrooms and labs. Application & Inventory Administration (15%) Manage Extron and Neat Pulse applications, including device enrollment, configuration, and troubleshooting. Support refresh planning for AV and learning space technologies and maintain accurate equipment inventories. Network Support (10%) Collaborate with the network team to manage network closet hardware and ensure proper device connectivity. Campus Support (5%) Liaise with Facilities on learning space maintenance and coordinate AV services for special events, including technical assessments and solutions for AV, streaming, and video conferencing. Required Minimum Qualifications: Bachelor's degree in Computer Science or related field 3 years AV, IT, or technical support experience, preferably in an academic environment. Experience supporting faculty and students in an academic environment is a plus. Experience with learning space design. Extron experience and/or certification, including experience with Extron Configurator, Toolbelt, and GlobalViewer software programs Experience with web and video conferencing technologies. Skilled in supporting Apple and Windows-based computers, and iOS and Android tablets and mobile devices. Skilled in exceptional troubleshooting with learning space technologies, including, but not limited to: controllers, projectors, audio systems, Apple and Windows-based computers, Apple TV, document cameras, etc. Ability to analyze technical problems involving the signal flow between IT and AV equipment, conduct testing, and research to determine appropriate solutions. Ability to remain calm under pressure and communicate technical concepts to individuals of all competency levels with tact, patience, and courtesy. Project and time management skills, with the ability to effectively manage competing priorities. Ability to interact professionally with coworkers and customers, particularly in conflict situations. Commitment to a mission-driven environment that is aligned with Catholic, Norbertine, and liberal arts values. The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job. Benefits package: The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time-off, and tuition waiver. For more information, please visit: . Application instructions: Applications received by Monday, December 22, will be given full consideration. However, applications will continue to be accepted until the position has been filled. Please submit a cover letter and resume with your application. St. Norbert College (SNC), a Catholic, Norbertine, and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual, and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students. At SNC, our commitment to communio - the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth, and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment. We seek those who will embrace our mission and commitment to building a vibrant, diverse, and spiritually engaged community ( ).
Curriculum Systems Specialist Job ID: 293033 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Office of the Registrar at Augusta University strives to serve our community with excellence, integrity, accuracy, and efficiency. We provide superior customer service while maintaining and preserving student academic records, supporting academic progress, and providing academic certification. Our office serves as a resource to students, faculty, staff, and alumni. The Registrar's Office strives to: Provide the highest quality service to students, faculty, staff, and the community in a courteous and professional manner. Develop and implement standard operation procedures that will ensure the accuracy, integrity, security, and preservation of academic records. Complete frequent peer analysis, stay informed on industry best practices, utilize the latest technology and encourage suggestions from our customers for delivering quality service. Provide professional development opportunities to expand the individual potential of Registrar employees to meet the needs of the department and university. Job Summary This role is responsible for reviewing and managing Curriculum proposals and changes for compliance with institutional and state guidelines, Catalog production and management, updating required systems, including but not limited to Curriculum, Acalog, Web Content Management, and personnel via Outlook email and Microsoft Teams with related information, and maintaining the Registrar's Office website. Responsibilities The duties include, but are not limited to: MODERN CAMPUS CURRICULUM SYSTEM (FORMERLY CURRICULOG):Serve as the system administrator for the university's electronic curriculum management software. Act as primary liaison for the review and routing of all curriculum proposals to ensure compliance with academic, institutional, and USG policies and reporting requirements. Communicate and coordinate regularly with faculty, department leaders, and administrators to facilitate the proposal process and resolve issues. Manage and monitor approval workflows and proposal hierarchies to ensure timely review and progression. Review, track, and report daily metrics to leadership on proposal activity and processing timelines. Build and modify electronic forms, fields, and workflow structures as needed to support process improvement. Conduct peer assessments and quality checks on form design, routing, and compliance. Remove or archive proposals as needed to maintain data integrity within the system. CURRICULUM ADMINISTRATION: Review and process all curriculum proposals for administrative compliance with institutional and USG regulations and policies. Work collaboratively with academic units to ensure completeness, accuracy, and consistency of submitted proposals. Ensure approved changes are accurately reflected in the academic catalog and related systems. MODERN CAMPUS CATALOG (FORMERLY ACALOG): Serve as the system administrator for the university's catalog management software. Build, edit, and maintain all catalog content to produce and publish the official university catalog. Coordinate the annual catalog review cycle, including generating review documents, tracking feedback, and ensuring 100% completion and approval prior to publication. Produce and publish both the online catalog and a comprehensive PDF version for archival and reference purposes. Communicate with catalog contributors across all colleges and departments to ensure updates are accurate and consistent. Manage and maintain archives of historical catalog editions. Conduct peer assessments on catalog content as needed. COMMUNICATION AND COORDINATION: Monitor and respond to inquiries received through the Curriculog and Catalog resource email accounts, providing guidance and technical support to users at all organizational levels. Coordinate planning and timelines for publication of new catalogs while maintaining the current catalog in production. WEBSITE AND DOCUMENTATION: Maintain Registrar's Office website content related to curriculum and catalog systems. Develop, update, and publish user guides and step-by-step instructional materials for system users. TRAINING AND SUPPORT: Provide ongoing support and guidance to system users to promote consistent application of institutional policies and procedures. Facilitate and deliver training sessions for faculty and staff on system use and curriculum processes. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and a minimum of three years' experience in a regionally accredited higher education institution or relevant work environment. Preferred Qualifications Knowledge of BANNER, Acalog, Curriculog, and Degreeworks. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Working knowledge of MS Office and other computer software/databases. Knowledge of university academic policy and procedures as it relates to Augusta University, in addition to University System of Georgia rules and regulations. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. ABILITIES Ability to maintain confidentiality. Ability to find, evaluate, and recommend solutions to problems. Ability to formulate logical and objective conclusions and recommendations. Ability to demonstrate strong analytical skills to identify issues, determine sources of information, gather and synthesize data from multiple sources. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B11 Salary: $56,600/annually-$56,700/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s) . click apply for full job details
01/14/2026
Full time
Curriculum Systems Specialist Job ID: 293033 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Office of the Registrar at Augusta University strives to serve our community with excellence, integrity, accuracy, and efficiency. We provide superior customer service while maintaining and preserving student academic records, supporting academic progress, and providing academic certification. Our office serves as a resource to students, faculty, staff, and alumni. The Registrar's Office strives to: Provide the highest quality service to students, faculty, staff, and the community in a courteous and professional manner. Develop and implement standard operation procedures that will ensure the accuracy, integrity, security, and preservation of academic records. Complete frequent peer analysis, stay informed on industry best practices, utilize the latest technology and encourage suggestions from our customers for delivering quality service. Provide professional development opportunities to expand the individual potential of Registrar employees to meet the needs of the department and university. Job Summary This role is responsible for reviewing and managing Curriculum proposals and changes for compliance with institutional and state guidelines, Catalog production and management, updating required systems, including but not limited to Curriculum, Acalog, Web Content Management, and personnel via Outlook email and Microsoft Teams with related information, and maintaining the Registrar's Office website. Responsibilities The duties include, but are not limited to: MODERN CAMPUS CURRICULUM SYSTEM (FORMERLY CURRICULOG):Serve as the system administrator for the university's electronic curriculum management software. Act as primary liaison for the review and routing of all curriculum proposals to ensure compliance with academic, institutional, and USG policies and reporting requirements. Communicate and coordinate regularly with faculty, department leaders, and administrators to facilitate the proposal process and resolve issues. Manage and monitor approval workflows and proposal hierarchies to ensure timely review and progression. Review, track, and report daily metrics to leadership on proposal activity and processing timelines. Build and modify electronic forms, fields, and workflow structures as needed to support process improvement. Conduct peer assessments and quality checks on form design, routing, and compliance. Remove or archive proposals as needed to maintain data integrity within the system. CURRICULUM ADMINISTRATION: Review and process all curriculum proposals for administrative compliance with institutional and USG regulations and policies. Work collaboratively with academic units to ensure completeness, accuracy, and consistency of submitted proposals. Ensure approved changes are accurately reflected in the academic catalog and related systems. MODERN CAMPUS CATALOG (FORMERLY ACALOG): Serve as the system administrator for the university's catalog management software. Build, edit, and maintain all catalog content to produce and publish the official university catalog. Coordinate the annual catalog review cycle, including generating review documents, tracking feedback, and ensuring 100% completion and approval prior to publication. Produce and publish both the online catalog and a comprehensive PDF version for archival and reference purposes. Communicate with catalog contributors across all colleges and departments to ensure updates are accurate and consistent. Manage and maintain archives of historical catalog editions. Conduct peer assessments on catalog content as needed. COMMUNICATION AND COORDINATION: Monitor and respond to inquiries received through the Curriculog and Catalog resource email accounts, providing guidance and technical support to users at all organizational levels. Coordinate planning and timelines for publication of new catalogs while maintaining the current catalog in production. WEBSITE AND DOCUMENTATION: Maintain Registrar's Office website content related to curriculum and catalog systems. Develop, update, and publish user guides and step-by-step instructional materials for system users. TRAINING AND SUPPORT: Provide ongoing support and guidance to system users to promote consistent application of institutional policies and procedures. Facilitate and deliver training sessions for faculty and staff on system use and curriculum processes. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and a minimum of three years' experience in a regionally accredited higher education institution or relevant work environment. Preferred Qualifications Knowledge of BANNER, Acalog, Curriculog, and Degreeworks. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Working knowledge of MS Office and other computer software/databases. Knowledge of university academic policy and procedures as it relates to Augusta University, in addition to University System of Georgia rules and regulations. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. ABILITIES Ability to maintain confidentiality. Ability to find, evaluate, and recommend solutions to problems. Ability to formulate logical and objective conclusions and recommendations. Ability to demonstrate strong analytical skills to identify issues, determine sources of information, gather and synthesize data from multiple sources. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B11 Salary: $56,600/annually-$56,700/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s) . click apply for full job details
IT Systems Support Analyst Job ID: 292982 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary As a member of Augusta University's (AU) Information Technology (IT) division, the staff members will adhere to the highest standards of customer service and professionalism in the implementation of all duties and responsibilities. The IT Systems Support Professional is a critical source of dedicated technology support for students, faculty, and staff across all campuses of the Medical College of Georgia and is designated as essential personnel for AU-IT operations. With duties ranging from audiovisual support, personal computing hardware/software support, lecture capture, network connectivity diagnostics, simulation device support, telehealth device support, and productivity software diagnostics, this position is a fundamental necessity for optimal operations. Under limited leadership, the incumbent will provide clear, concise, and diplomatic communications with effective strategies to resolve issues, or escalate for resolution, as appropriate. The position will require day and overnight travel throughout the State of Georgia. Responsibilities TECHNICAL SUPPORT: Provides primary IT support for technical issues at regional/clinical campuses of the Medical College of Georgia. Delivers remote or on-site diagnostic/repair support for a variety of technologies employed in administrative, academic, and simulation operations. Functions as liaison for ancillary IT groups for incident engagement and escalation to ensure timely resolution of reported incidents. ALTERNATE SUPPORT: Provides alternate IT support for the Medical College of Georgia's primary campus in Augusta, providing on-site diagnostic/repair support for a variety of technologies utilized in administrative operations. Functions as liaison for ancillary AU and AU-IT groups for incident engagement and escalation to ensure timely resolution of reported incidents. SERVICE MANAGEMENT APPLICATION: Completes and oversees the timely submission of reported problems through AU's Information Technology Service Management (ITSM) application. Fully documents support efforts, ensuring appropriate Service Level Agreements (SLA) are met and services restored as efficiently as possible. Proactively monitors reported or resolved incidents for tracking of trends and engages others as necessary for preventive or corrective actions. SYSTEM SUPPORT: Proactively tests, maintains, and facilitates the usage of small group collaborative video-conferencing systems, web-conferencing systems, and related technology to support academic teaching, administrative meetings, and special events within departmental spaces. ADVISE/CONSULT CUSTOMERS: Consults and advises customers on best practices for IT engagement, adherence to security policies, data storage, asset management tracking, evaluation of hardware/software upgrades/refresh, and productivity software collaboration to optimize departmental practices and procedures. REGIONAL SUPPORT: For assigned regional/clinical campuses, champions site-specific coordinated support efforts between regional/clinical campus, AU-IT groups, USG networking, host IT group, or contracted vendors. Maintains accurate records of all relevant support contacts and contracts for each regional/clinical campus, including the appropriate steps to take for after-hours support needs. TECHNOLOGY SOLUTIONS: Participates in the evaluation, recommendation, development, and implementation of reliable, efficient, and cost-effective technology solutions through partnerships with vendors and select AU-IT groups. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and two years of related field experience OR Associate's degree from an accredited college or university and three years of directly related field experience OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and seven years of directly related experience and a minimum of two related certifications, i.e. CompTIA A+, or CTS. Must possess and maintain a valid state driver's license. Preferred Qualifications Technical certifications or experience working with: Comp TIA A+ certification, AVIXA CTS certification, Microsoft Office Specialist certification, Project Management certification (any level). Master's degree from an accredited college or university in Instructional/Educational Technology, Information Technology, or related field. Experience in a higher education environment. Teaching and/or training experience. Knowledge, Skills, & Abilities KNOWLEDGE Advanced knowledge of Windows and Apple hardware/software/OS/iOS support practices. Advanced knowledge of productivity software such Microsoft Office, Adobe Creative Cloud, as well as cloud-based storage such as Box and OneDrive installation and operation. Knowledge of network connectivity, topography, and use of wireless networking, videoconferencing, Zoom/Teams web conferencing, and live streaming. Knowledgeable in the configuration and operation of presentation systems, computer-based simulation, lecture capture, and related collaborative solutions found in classrooms, conference rooms, and event settings. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. Skilled and experienced in providing exceptional customer service. ABILITIES Ability to communicate orally and in writing in a clear and concise manner to a variety of customer knowledge levels. Ability to establish and maintain effective working relationships with co-workers, the AU community, and visitors to AU. Ability to troubleshoot and resolve audiovisual system issues in a compressed timeframe. Ability to prioritize and execute tasks in a high-pressure environment. Ability to work before or after hours/weekends as required. Ability to read and understand technical documentation and conduct research to identify and implement corrective solutions. Ability to maintain confidentiality. Ability to pay close attention to details. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B10 Salary: $52,500/annually-$53,341/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also . click apply for full job details
01/14/2026
Full time
IT Systems Support Analyst Job ID: 292982 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary As a member of Augusta University's (AU) Information Technology (IT) division, the staff members will adhere to the highest standards of customer service and professionalism in the implementation of all duties and responsibilities. The IT Systems Support Professional is a critical source of dedicated technology support for students, faculty, and staff across all campuses of the Medical College of Georgia and is designated as essential personnel for AU-IT operations. With duties ranging from audiovisual support, personal computing hardware/software support, lecture capture, network connectivity diagnostics, simulation device support, telehealth device support, and productivity software diagnostics, this position is a fundamental necessity for optimal operations. Under limited leadership, the incumbent will provide clear, concise, and diplomatic communications with effective strategies to resolve issues, or escalate for resolution, as appropriate. The position will require day and overnight travel throughout the State of Georgia. Responsibilities TECHNICAL SUPPORT: Provides primary IT support for technical issues at regional/clinical campuses of the Medical College of Georgia. Delivers remote or on-site diagnostic/repair support for a variety of technologies employed in administrative, academic, and simulation operations. Functions as liaison for ancillary IT groups for incident engagement and escalation to ensure timely resolution of reported incidents. ALTERNATE SUPPORT: Provides alternate IT support for the Medical College of Georgia's primary campus in Augusta, providing on-site diagnostic/repair support for a variety of technologies utilized in administrative operations. Functions as liaison for ancillary AU and AU-IT groups for incident engagement and escalation to ensure timely resolution of reported incidents. SERVICE MANAGEMENT APPLICATION: Completes and oversees the timely submission of reported problems through AU's Information Technology Service Management (ITSM) application. Fully documents support efforts, ensuring appropriate Service Level Agreements (SLA) are met and services restored as efficiently as possible. Proactively monitors reported or resolved incidents for tracking of trends and engages others as necessary for preventive or corrective actions. SYSTEM SUPPORT: Proactively tests, maintains, and facilitates the usage of small group collaborative video-conferencing systems, web-conferencing systems, and related technology to support academic teaching, administrative meetings, and special events within departmental spaces. ADVISE/CONSULT CUSTOMERS: Consults and advises customers on best practices for IT engagement, adherence to security policies, data storage, asset management tracking, evaluation of hardware/software upgrades/refresh, and productivity software collaboration to optimize departmental practices and procedures. REGIONAL SUPPORT: For assigned regional/clinical campuses, champions site-specific coordinated support efforts between regional/clinical campus, AU-IT groups, USG networking, host IT group, or contracted vendors. Maintains accurate records of all relevant support contacts and contracts for each regional/clinical campus, including the appropriate steps to take for after-hours support needs. TECHNOLOGY SOLUTIONS: Participates in the evaluation, recommendation, development, and implementation of reliable, efficient, and cost-effective technology solutions through partnerships with vendors and select AU-IT groups. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university and two years of related field experience OR Associate's degree from an accredited college or university and three years of directly related field experience OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and seven years of directly related experience and a minimum of two related certifications, i.e. CompTIA A+, or CTS. Must possess and maintain a valid state driver's license. Preferred Qualifications Technical certifications or experience working with: Comp TIA A+ certification, AVIXA CTS certification, Microsoft Office Specialist certification, Project Management certification (any level). Master's degree from an accredited college or university in Instructional/Educational Technology, Information Technology, or related field. Experience in a higher education environment. Teaching and/or training experience. Knowledge, Skills, & Abilities KNOWLEDGE Advanced knowledge of Windows and Apple hardware/software/OS/iOS support practices. Advanced knowledge of productivity software such Microsoft Office, Adobe Creative Cloud, as well as cloud-based storage such as Box and OneDrive installation and operation. Knowledge of network connectivity, topography, and use of wireless networking, videoconferencing, Zoom/Teams web conferencing, and live streaming. Knowledgeable in the configuration and operation of presentation systems, computer-based simulation, lecture capture, and related collaborative solutions found in classrooms, conference rooms, and event settings. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. Skilled and experienced in providing exceptional customer service. ABILITIES Ability to communicate orally and in writing in a clear and concise manner to a variety of customer knowledge levels. Ability to establish and maintain effective working relationships with co-workers, the AU community, and visitors to AU. Ability to troubleshoot and resolve audiovisual system issues in a compressed timeframe. Ability to prioritize and execute tasks in a high-pressure environment. Ability to work before or after hours/weekends as required. Ability to read and understand technical documentation and conduct research to identify and implement corrective solutions. Ability to maintain confidentiality. Ability to pay close attention to details. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B10 Salary: $52,500/annually-$53,341/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also . click apply for full job details
FP&A transformation Design, build forecasting, reporting working with Jupiter notebooks dealing with millions of records expert Python skills AI good to have Cloud experience really good communication skills prefer Des Moines, ok with Boston 4 days onsite Investments good to have Trying to automate management reporting calculations Complete and attach to resume subs: Current Location and ability to meet location requirements Work Authorization status Availability to Start / upcoming vacations Interview Method Used (video or in-person only) prefer over telephone interview Technical Vetting Summary (if applicable who conducted it, what was assessed) Relevant Experience Overview (brief explanation of why the candidate is a strong fit) Resume Gaps or Job-Hopping Explanation Note any employment gaps and provide explanation if available) Call out any short stints, indicating whether the roles were contract or full time Motivation & Interest / Why the candidate is looking for a new opportunity Senior Developer FP&A Forecasting & Reporting POSITION OVERVIEW The Senior Developer role partners with the FP&A team and IT data team to design, build, and optimize the FP&A Forecasting and Reporting processes. This position will be accountable for developing and maintaining high-performance components, ensuring the processes scale effectively with complex calculations and large data volumes. You will be a key member of the FP&A Transformation, helping to build a calculation and forecast modeling platform to support a growing, high pace firm. You will act as a technical leader, bringing deep engineering expertise while working closely with FP&A, Investment, Actuarial and data specialists to ensure the processes deliver robust, efficient, and production-grade solutions. KEY RESPONSIBILITIES Platform Development & Optimization Lead the design, development, and optimization of core code base using Python and Python-based compute environments (e.g., Jupyter, VS Code, Databricks). Collaborate with FP&A and data teams to integrate FP&A forecasting models, analytics, and data pipelines. Ensure computational performance, scalability, and reliability across FP&A workloads. Drive technical innovation, including use of compute grids, data vectors, and AI-based methods where relevant. Collaboration & Support Partner with FP&A and external consultants to deliver performant model execution and tooling. Provide technical guidance on backlog items and requirements for IT Data and supporting teams. Serve as a senior escalation point for critical incidents, providing Tier-3 expertise when needed. Governance & Best Practices Establish and champion engineering standards, testing practices, and performance monitoring. Contribute to platform documentation, run books, and knowledge-sharing initiatives. Mentor junior developers and data engineers, raising engineering maturity across the team. Ensure ongoing maintenance, upgrades, and optimizations are delivered with minimal disruption. EDUCATION An undergraduate or advanced degree in Computer Science, Engineering, or related field (or equivalent combination of education and experience). SKILLS Expert Python skills with proven experience in building high-performance, data-intensive systems. Strong understanding of Life & Annuity data, financial models, or large-scale computational engines. Deep knowledge of data management and integration in hybrid cloud ecosystems (AWS / Snowflake). Hands-on experience with compute parallelization and performance optimization techniques. Excellent interpersonal and communication skills; ability to interface effectively with FP&A and program leadership stakeholders. Strong leadership qualities: mentoring, influencing, and guiding technical direction across teams. EXPERIENCE 10+ years in professional software engineering, with significant hands-on Python development. Demonstrated success building or maintaining financial modeling or large-scale computational systems. Experience working with investment banks and/or within life and annuity insurance domains is highly desirable. Proven track record in data-driven platforms, large-scale computation, or advanced analytics. Experience with DevOps practices and ability to explain them to business users. Desirable: Cloud ecosystem expertise (AWS, Azure, Redshift) Familiarity with AI/ML integration in computational systems Experience in data visualization and reporting
01/06/2026
Full time
FP&A transformation Design, build forecasting, reporting working with Jupiter notebooks dealing with millions of records expert Python skills AI good to have Cloud experience really good communication skills prefer Des Moines, ok with Boston 4 days onsite Investments good to have Trying to automate management reporting calculations Complete and attach to resume subs: Current Location and ability to meet location requirements Work Authorization status Availability to Start / upcoming vacations Interview Method Used (video or in-person only) prefer over telephone interview Technical Vetting Summary (if applicable who conducted it, what was assessed) Relevant Experience Overview (brief explanation of why the candidate is a strong fit) Resume Gaps or Job-Hopping Explanation Note any employment gaps and provide explanation if available) Call out any short stints, indicating whether the roles were contract or full time Motivation & Interest / Why the candidate is looking for a new opportunity Senior Developer FP&A Forecasting & Reporting POSITION OVERVIEW The Senior Developer role partners with the FP&A team and IT data team to design, build, and optimize the FP&A Forecasting and Reporting processes. This position will be accountable for developing and maintaining high-performance components, ensuring the processes scale effectively with complex calculations and large data volumes. You will be a key member of the FP&A Transformation, helping to build a calculation and forecast modeling platform to support a growing, high pace firm. You will act as a technical leader, bringing deep engineering expertise while working closely with FP&A, Investment, Actuarial and data specialists to ensure the processes deliver robust, efficient, and production-grade solutions. KEY RESPONSIBILITIES Platform Development & Optimization Lead the design, development, and optimization of core code base using Python and Python-based compute environments (e.g., Jupyter, VS Code, Databricks). Collaborate with FP&A and data teams to integrate FP&A forecasting models, analytics, and data pipelines. Ensure computational performance, scalability, and reliability across FP&A workloads. Drive technical innovation, including use of compute grids, data vectors, and AI-based methods where relevant. Collaboration & Support Partner with FP&A and external consultants to deliver performant model execution and tooling. Provide technical guidance on backlog items and requirements for IT Data and supporting teams. Serve as a senior escalation point for critical incidents, providing Tier-3 expertise when needed. Governance & Best Practices Establish and champion engineering standards, testing practices, and performance monitoring. Contribute to platform documentation, run books, and knowledge-sharing initiatives. Mentor junior developers and data engineers, raising engineering maturity across the team. Ensure ongoing maintenance, upgrades, and optimizations are delivered with minimal disruption. EDUCATION An undergraduate or advanced degree in Computer Science, Engineering, or related field (or equivalent combination of education and experience). SKILLS Expert Python skills with proven experience in building high-performance, data-intensive systems. Strong understanding of Life & Annuity data, financial models, or large-scale computational engines. Deep knowledge of data management and integration in hybrid cloud ecosystems (AWS / Snowflake). Hands-on experience with compute parallelization and performance optimization techniques. Excellent interpersonal and communication skills; ability to interface effectively with FP&A and program leadership stakeholders. Strong leadership qualities: mentoring, influencing, and guiding technical direction across teams. EXPERIENCE 10+ years in professional software engineering, with significant hands-on Python development. Demonstrated success building or maintaining financial modeling or large-scale computational systems. Experience working with investment banks and/or within life and annuity insurance domains is highly desirable. Proven track record in data-driven platforms, large-scale computation, or advanced analytics. Experience with DevOps practices and ability to explain them to business users. Desirable: Cloud ecosystem expertise (AWS, Azure, Redshift) Familiarity with AI/ML integration in computational systems Experience in data visualization and reporting