Description Summary: The Enterprise Network Engineer I - (ENE I) is a strategic position providing advanced level of technical skill and expertise in Network Engineering as well as a tactical position involved with the execution of Networking operations. The ENE I provides an advanced level of technical skill and expertise in the area of managing and maintaining data and voice networks. This position has extensive technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical Local Area Networks (LAN), Wide Area Network (WAN), and other network related environments. The ENE I is responsible for systems integration, design and tier III technical support for network systems and technology platforms. Day to day activities include network provisioning, performance tuning, adding networks, scripting for automating of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, assigned projects and addressing interoperability issues. The position also works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for network technologies, providing training and direction to other technical staff that perform the bulk of the first and second level support tasks. Responsibilities: Strategy & Planning- Plans and coordinates the future state of the networks for CHRISTUS information management. Designs network solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments. System Engineering- Analyzes network configurations for critical corporate resources; evaluates changes and additions for proposed system acquisitions and provides critical input to the decision-making process relative to integration, operations, cost, resource requirements, and maintenance; develops plans and recommendations to improve the performance and efficiency of the network; addresses all aspects including hardware, software, outside services, etc. and prevents unplanned disruptions of critical systems. System Integration- Integrates network components, subsystems, and facilities into the existing technical environment; assesses network systems availability, bandwidth, and throughput; installs, configures, and verifies the operation of network components; maintains or improves integration and operation of systems relative to the overall environment; leads or participates as team member in cross-system projects. System Management- Designs, implements, and oversees a proactive process to collect and report data and statistics on the internetworking environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the network; provides training to IM associates and clients as needed Training & Certification- Maintains in-depth knowledge and current certification in internetworking technologies including but not limited to vendor certifications. Performs other duties as assigned. Requirements: Bachelor's degree in Computer Science, Engineering, Math or related field or equivalent experience (8 years) required. Extensive technical knowledge of Local Area Networks and Access Networks to include: Advanced level experience with multiple routing protocols, EIGRP, BGP, iBGP, OSPF Advanced knowledge of network LAN redundancy. Designing and supporting highly redundant networks using HSRP or CSM and multiple layers of redundancy including logical and physical configurations. Advanced level knowledge in LAN protocol management to include address management and network protocols Experience with one or more of the following models is desired: Aruba/Cisco routers, switches and WLAN technologies Firewalls, IPS and similar technologies SD Wan technologies F5 hardware/software technologies Wan Optimizers (Silverpeak) Cisco/Avaya Voice over IP Networks (VOIP) Knowledge of local and wide area networking on multiple platforms: Windows, Linux and VMware; network protocols and routing; network, server, and host operating systems; IP networking, internet and intranet technologies; email, groupware, office automation and collaboration technologies; voice and/or data communications; voice and/or data networking; Windows desktop OS; server hardware, software, and administration. A total of eight (8) years of experience in large corporate systems environment with a wide variety of Information Management systems, networks and technologies required. Minimum of (5) years of experience in network engineering, design, implementation and support of large scale LAN, WLAN and WANs. Prior experience in a health care systems environment is a plus. One or more of the following certifications preferred: Cisco & Aruba Certification Ekahau or Air Magnet Certification Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
06/04/2026
Full time
Description Summary: The Enterprise Network Engineer I - (ENE I) is a strategic position providing advanced level of technical skill and expertise in Network Engineering as well as a tactical position involved with the execution of Networking operations. The ENE I provides an advanced level of technical skill and expertise in the area of managing and maintaining data and voice networks. This position has extensive technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical Local Area Networks (LAN), Wide Area Network (WAN), and other network related environments. The ENE I is responsible for systems integration, design and tier III technical support for network systems and technology platforms. Day to day activities include network provisioning, performance tuning, adding networks, scripting for automating of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, assigned projects and addressing interoperability issues. The position also works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for network technologies, providing training and direction to other technical staff that perform the bulk of the first and second level support tasks. Responsibilities: Strategy & Planning- Plans and coordinates the future state of the networks for CHRISTUS information management. Designs network solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments. System Engineering- Analyzes network configurations for critical corporate resources; evaluates changes and additions for proposed system acquisitions and provides critical input to the decision-making process relative to integration, operations, cost, resource requirements, and maintenance; develops plans and recommendations to improve the performance and efficiency of the network; addresses all aspects including hardware, software, outside services, etc. and prevents unplanned disruptions of critical systems. System Integration- Integrates network components, subsystems, and facilities into the existing technical environment; assesses network systems availability, bandwidth, and throughput; installs, configures, and verifies the operation of network components; maintains or improves integration and operation of systems relative to the overall environment; leads or participates as team member in cross-system projects. System Management- Designs, implements, and oversees a proactive process to collect and report data and statistics on the internetworking environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the network; provides training to IM associates and clients as needed Training & Certification- Maintains in-depth knowledge and current certification in internetworking technologies including but not limited to vendor certifications. Performs other duties as assigned. Requirements: Bachelor's degree in Computer Science, Engineering, Math or related field or equivalent experience (8 years) required. Extensive technical knowledge of Local Area Networks and Access Networks to include: Advanced level experience with multiple routing protocols, EIGRP, BGP, iBGP, OSPF Advanced knowledge of network LAN redundancy. Designing and supporting highly redundant networks using HSRP or CSM and multiple layers of redundancy including logical and physical configurations. Advanced level knowledge in LAN protocol management to include address management and network protocols Experience with one or more of the following models is desired: Aruba/Cisco routers, switches and WLAN technologies Firewalls, IPS and similar technologies SD Wan technologies F5 hardware/software technologies Wan Optimizers (Silverpeak) Cisco/Avaya Voice over IP Networks (VOIP) Knowledge of local and wide area networking on multiple platforms: Windows, Linux and VMware; network protocols and routing; network, server, and host operating systems; IP networking, internet and intranet technologies; email, groupware, office automation and collaboration technologies; voice and/or data communications; voice and/or data networking; Windows desktop OS; server hardware, software, and administration. A total of eight (8) years of experience in large corporate systems environment with a wide variety of Information Management systems, networks and technologies required. Minimum of (5) years of experience in network engineering, design, implementation and support of large scale LAN, WLAN and WANs. Prior experience in a health care systems environment is a plus. One or more of the following certifications preferred: Cisco & Aruba Certification Ekahau or Air Magnet Certification Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Posting Number: PG193842EP Internal Recruitment : No Working Title: Linux Desktop Support Anticipated Hiring Range: $70,949 - $75,000 Work Schedule: 8am - 5pm or 9am - 6pm, Monday - Friday (Position requires the employee to report onsite) Job Location: Raleigh, NC Department : Electrical and Computer Engineering About the Department: The Department of Electrical and Computer Engineering (ECE) has as its mission the accumulation, generation, and dissemination of knowledge in Electrical and Computer Engineering. Central to the mission is a high quality research and educational program that benefits our students, the State of North Carolina, the nation and the world. The Department acts as a focal point for development, growth and entrepreneurship. The national and international reputation of the Department facilitates future growth in areas of fundamental economic importance to the State. Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: We are seeking a highly skilled Linux Desktop Support professional to join our team and take charge of the hardware and software administration for our growing (200+) fleet of desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux. As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation and optimal performance of our Linux-based desktop infrastructure, providing technical support to end-users, and resolving hardware and software-related issues efficiently. We offer a benefits package and opportunities for growth and development. If you are a Linux enthusiast with a passion for providing exceptional desktop support, we would love to hear from you. Apply now to join our dynamic team! Responsibilities include but are not limited to: Perform hardware and software administration for two hundred desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux. Deploy, configure, and maintain Linux-based operating systems and applications. Provide technical support to end-users regarding Linux desktop-related issues, troubleshooting hardware and software problems, and resolving technical incidents in a timely manner. Troubleshoot and assist end user issues with networking, printing, drivers, and network storage within the Gnome desktop environment. Conduct regular system maintenance, including OS upgrades, patches, and security enhancements. Manage user accounts, permissions, and access rights on Linux desktop systems. Monitor system backups and perform archival of data as users leave or systems are replaced. Monitor system performance and proactively identify potential issues or areas for improvement. Document system configurations, processes, and troubleshooting procedures. Stay updated with the latest industry trends and technologies related to Linux desktop support. Other Responsibilities: Other duties as assigned Minimum Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Other Required Qualifications: Proven experience in administering physical (not virtual) Linux systems, particularly running RedHat Enterprise Linux and Ubuntu Linux. In-depth knowledge of Linux-based operating systems, including installation, configuration, and troubleshooting. Experience with hardware troubleshooting, including desktops, workstations, and laptops. Familiarity with network protocols and services, such as TCP/IP, DNS, DHCP, and VPN, as well as how to manage local firewalls. Proficiency in diagnosing and resolving software-related issues, particularly with apt and yum. Ability to work independently, prioritize tasks, and manage time efficiently. Excellent communication skills with the ability to explain technical concepts to non-technical users. Preferred Qualifications: Certifications such as Red Hat Certified Engineer (RHCE) or CompTIA Linux+ are a plus. Previous experience within an academic institution or national research lab. Required License(s) or Certification(s): N/A Valid NC Driver's License required: No Commercial Driver's License required: No Job Open Date: 12/09/2024 Anticipated Close Date: Open until filled Special Instructions to Applicants: Applicants should submit a resume, cover letter, and names and complete contact information of at least three (3) professional references, including email addresses and phone numbers. Position Number: Position Type: Exempt Professional Staff Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.0 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event Department ID: 140401 - Electrical & Computer Engineering EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
01/14/2026
Full time
Posting Number: PG193842EP Internal Recruitment : No Working Title: Linux Desktop Support Anticipated Hiring Range: $70,949 - $75,000 Work Schedule: 8am - 5pm or 9am - 6pm, Monday - Friday (Position requires the employee to report onsite) Job Location: Raleigh, NC Department : Electrical and Computer Engineering About the Department: The Department of Electrical and Computer Engineering (ECE) has as its mission the accumulation, generation, and dissemination of knowledge in Electrical and Computer Engineering. Central to the mission is a high quality research and educational program that benefits our students, the State of North Carolina, the nation and the world. The Department acts as a focal point for development, growth and entrepreneurship. The national and international reputation of the Department facilitates future growth in areas of fundamental economic importance to the State. Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: We are seeking a highly skilled Linux Desktop Support professional to join our team and take charge of the hardware and software administration for our growing (200+) fleet of desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux. As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation and optimal performance of our Linux-based desktop infrastructure, providing technical support to end-users, and resolving hardware and software-related issues efficiently. We offer a benefits package and opportunities for growth and development. If you are a Linux enthusiast with a passion for providing exceptional desktop support, we would love to hear from you. Apply now to join our dynamic team! Responsibilities include but are not limited to: Perform hardware and software administration for two hundred desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux. Deploy, configure, and maintain Linux-based operating systems and applications. Provide technical support to end-users regarding Linux desktop-related issues, troubleshooting hardware and software problems, and resolving technical incidents in a timely manner. Troubleshoot and assist end user issues with networking, printing, drivers, and network storage within the Gnome desktop environment. Conduct regular system maintenance, including OS upgrades, patches, and security enhancements. Manage user accounts, permissions, and access rights on Linux desktop systems. Monitor system backups and perform archival of data as users leave or systems are replaced. Monitor system performance and proactively identify potential issues or areas for improvement. Document system configurations, processes, and troubleshooting procedures. Stay updated with the latest industry trends and technologies related to Linux desktop support. Other Responsibilities: Other duties as assigned Minimum Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Other Required Qualifications: Proven experience in administering physical (not virtual) Linux systems, particularly running RedHat Enterprise Linux and Ubuntu Linux. In-depth knowledge of Linux-based operating systems, including installation, configuration, and troubleshooting. Experience with hardware troubleshooting, including desktops, workstations, and laptops. Familiarity with network protocols and services, such as TCP/IP, DNS, DHCP, and VPN, as well as how to manage local firewalls. Proficiency in diagnosing and resolving software-related issues, particularly with apt and yum. Ability to work independently, prioritize tasks, and manage time efficiently. Excellent communication skills with the ability to explain technical concepts to non-technical users. Preferred Qualifications: Certifications such as Red Hat Certified Engineer (RHCE) or CompTIA Linux+ are a plus. Previous experience within an academic institution or national research lab. Required License(s) or Certification(s): N/A Valid NC Driver's License required: No Commercial Driver's License required: No Job Open Date: 12/09/2024 Anticipated Close Date: Open until filled Special Instructions to Applicants: Applicants should submit a resume, cover letter, and names and complete contact information of at least three (3) professional references, including email addresses and phone numbers. Position Number: Position Type: Exempt Professional Staff Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.0 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event Department ID: 140401 - Electrical & Computer Engineering EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Johns Hopkins Public Safety is seeking an Electronic Communications Safety and Security (ECSS) Systems Engineer to support the Electronic Communications Safety and Security (ECSS) Systems primarily focused around the Johns Hopkins Police Department and Johns Hopkins Public Safety. This position will be responsible for the operation, configuration, and management of public safety information technology and ECSS Systems. The Electronic Communications Safety and Security (ECSS) Systems Engineer will be responsible for administration, programming, maintenance, performance, implementation, security and support of various departmental and enterprise-wide platforms, including the installation and testing of new software, operating systems, related utilities/services, and hardware products as well as the integration of new products and/or software release upgrades into the current environment. ECSS systems include, but are not limited to, two-way radio systems and infrastructure, telecommunications systems, emergency communications center technologies, police vehicle technology hardware and software, integrated security hardware and software solutions, enterprise software applications, ID Badging, access control, door hardware, video surveillance, security detection, alarm monitoring, information management display, mass notification, life safety, and fire detection alarm. Specific Duties and Responsibilities Responsible for meeting with technical staff from many Johns Hopkins IT entities to determine customer needs for ECSS software and infrastructure deployments. Responsible for meeting with stakeholders from Johns Hopkins Police Department (JHPD), Johns Hopkins Public Safety (JHPS), Baltimore Police Department (BPD) and Baltimore City (BCIT) regarding functionality and operation of various ECSS systems. Collaborate with application support teams, infrastructure groups and departmental IT staff to test, deliver, and maintain ECSS software and infrastructure. Assist with the ongoing maintenance and administration of Windows desktop management within the organization. Conducts systems performance evaluations, monitoring, patch management and security evaluations. Analyzes user needs in various computer environments (including but not limited to mainframe, Windows, and mid-range) and makes recommendations for products and services. Ensures that all systems environments are maintained in an efficient and cost-effective manner. Develop solutions based on extensive technical knowledge, skills and experience; influence clients towards innovative/integrated solutions. Responsible for full life-cycle of medium to large sized complex projects. Design complex business, clinical, education, or infrastructure solutions. Provide written documentation and diagrams of findings. Design complex solutions that conform to institutional policies, standards, and guidelines, and infrastructure environment and to vendor and industry best practices. Select infrastructure applications that reside between end user applications and hardware operating systems working with vendors, customers, and other sources (i.e., opensource or Internet2 initiatives) to provide configurable tools. Develop new methods to improve service processes, performance, and functionality by examining existing systems management tools and processes. Research, recommend, and implement new technologies based on the value to the institutions. Work with vendor processes and product to improve the quality and fit for the institutions. Install and configure complex server hardware and operating systems. Install and configure infrastructure applications. Implement a schedule of system backups and archive operations to ensure data/media recoverability. Provide complex server level administration (manage HW/SW, maintenance, upgrades and patches, account maintenance, backups and recoveries and assist users). Develop complex scripts and solutions by using departmental standards to automate systems management. Perform complex system software upgrades including planning and scheduling, testing, and coordination. Design and/or integrate security authorization and access control. Audit and maintain user access and authorization to provide for system security. Generate and maintain complex periodic and ongoing system specific reports to assess system performance, integrity and capacity. Follow and maintain IT security awareness and best practices by understanding security principles as they pertain to environments supported. Utilize system management and monitoring tools and incident tracking systems to detect incidents, take corrective actions, and determine root cause. Implement changes while adhering to the change management policies and procedures. Communicate to all parties the nature, significance, and risk factors. With assistance of the project team, develop RFP's from requirements gathered by following institutional and purchasing guidelines in order to present well documented requirements to potential vendors for proposed solutions. Evaluate vendor proposals. Assist vendors, consultants, and inside Enterprise groups in developing applications. Participate in scheduled project team meetings. Author and maintain documentation to serve as technical and/or end user reference. Other duties as assigned. The responsibilities listed above are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility. Skills and Abilities Strong technical writing skills. Strong ability to understand complex business processes. Must demonstrate strong critical thinking and analytical reasoning skills. Ability to work on multiple priorities effectively. Ability to prioritize conflicting demands. Ability to execute assigned project tasks within established schedule. Ability to work collaboratively in a team environment. Writes and communicates clearly and concisely. Possesses sound documentation skills. Ability to maintain confidentiality. Must demonstrate exemplary customer service skills. Attention to details. Strong desire to explore new ideas and continually learn. Self-starter who will act independently. Proficient/Certified in C-CURE 9000 Access Control and ID Badging Systems, MAS/SAS architecture and administration. Proficient/Certified in Avigilon CCTV Systems. Proficient/Certified in American Dynamics Victor Unified VMS. Proficient/Certified in Magic Monitor CCTV Systems. Knowledge of FLIR CCTV Systems. Knowledge of Vendor and Visitor Management Systems. Minimum Qualifications Bachelor's Degree. Five (5) years related experience in the areas to include design; project management; system initialization and training for electronic access control; CCTV and alarm monitoring systems; or engineering experience in the field of electronic communications which must have included working with multi-site radio and/or microwave networks. Must be able to successfully pass a background investigation including fingerprinting. Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Three (3) years of related experience in a law enforcement environment in areas to include design, project management, system initialization and training for electronic access control, CCTV and alarm monitoring systems; OR if the experience is in engineering it must have included working with multi-site radio and/or microwave networks. Classified Title: Systems Engineer Job Posting Title (Working Title): Electronic Communications Safety and Security (ECSS) Systems Engineer Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: M-F 8 am - 4 pm FLSA Status: Exempt Location: Hybrid/Eastern High Campus Department name: VP for Public Safety Office of Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis . click apply for full job details
01/14/2026
Full time
Johns Hopkins Public Safety is seeking an Electronic Communications Safety and Security (ECSS) Systems Engineer to support the Electronic Communications Safety and Security (ECSS) Systems primarily focused around the Johns Hopkins Police Department and Johns Hopkins Public Safety. This position will be responsible for the operation, configuration, and management of public safety information technology and ECSS Systems. The Electronic Communications Safety and Security (ECSS) Systems Engineer will be responsible for administration, programming, maintenance, performance, implementation, security and support of various departmental and enterprise-wide platforms, including the installation and testing of new software, operating systems, related utilities/services, and hardware products as well as the integration of new products and/or software release upgrades into the current environment. ECSS systems include, but are not limited to, two-way radio systems and infrastructure, telecommunications systems, emergency communications center technologies, police vehicle technology hardware and software, integrated security hardware and software solutions, enterprise software applications, ID Badging, access control, door hardware, video surveillance, security detection, alarm monitoring, information management display, mass notification, life safety, and fire detection alarm. Specific Duties and Responsibilities Responsible for meeting with technical staff from many Johns Hopkins IT entities to determine customer needs for ECSS software and infrastructure deployments. Responsible for meeting with stakeholders from Johns Hopkins Police Department (JHPD), Johns Hopkins Public Safety (JHPS), Baltimore Police Department (BPD) and Baltimore City (BCIT) regarding functionality and operation of various ECSS systems. Collaborate with application support teams, infrastructure groups and departmental IT staff to test, deliver, and maintain ECSS software and infrastructure. Assist with the ongoing maintenance and administration of Windows desktop management within the organization. Conducts systems performance evaluations, monitoring, patch management and security evaluations. Analyzes user needs in various computer environments (including but not limited to mainframe, Windows, and mid-range) and makes recommendations for products and services. Ensures that all systems environments are maintained in an efficient and cost-effective manner. Develop solutions based on extensive technical knowledge, skills and experience; influence clients towards innovative/integrated solutions. Responsible for full life-cycle of medium to large sized complex projects. Design complex business, clinical, education, or infrastructure solutions. Provide written documentation and diagrams of findings. Design complex solutions that conform to institutional policies, standards, and guidelines, and infrastructure environment and to vendor and industry best practices. Select infrastructure applications that reside between end user applications and hardware operating systems working with vendors, customers, and other sources (i.e., opensource or Internet2 initiatives) to provide configurable tools. Develop new methods to improve service processes, performance, and functionality by examining existing systems management tools and processes. Research, recommend, and implement new technologies based on the value to the institutions. Work with vendor processes and product to improve the quality and fit for the institutions. Install and configure complex server hardware and operating systems. Install and configure infrastructure applications. Implement a schedule of system backups and archive operations to ensure data/media recoverability. Provide complex server level administration (manage HW/SW, maintenance, upgrades and patches, account maintenance, backups and recoveries and assist users). Develop complex scripts and solutions by using departmental standards to automate systems management. Perform complex system software upgrades including planning and scheduling, testing, and coordination. Design and/or integrate security authorization and access control. Audit and maintain user access and authorization to provide for system security. Generate and maintain complex periodic and ongoing system specific reports to assess system performance, integrity and capacity. Follow and maintain IT security awareness and best practices by understanding security principles as they pertain to environments supported. Utilize system management and monitoring tools and incident tracking systems to detect incidents, take corrective actions, and determine root cause. Implement changes while adhering to the change management policies and procedures. Communicate to all parties the nature, significance, and risk factors. With assistance of the project team, develop RFP's from requirements gathered by following institutional and purchasing guidelines in order to present well documented requirements to potential vendors for proposed solutions. Evaluate vendor proposals. Assist vendors, consultants, and inside Enterprise groups in developing applications. Participate in scheduled project team meetings. Author and maintain documentation to serve as technical and/or end user reference. Other duties as assigned. The responsibilities listed above are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility. Skills and Abilities Strong technical writing skills. Strong ability to understand complex business processes. Must demonstrate strong critical thinking and analytical reasoning skills. Ability to work on multiple priorities effectively. Ability to prioritize conflicting demands. Ability to execute assigned project tasks within established schedule. Ability to work collaboratively in a team environment. Writes and communicates clearly and concisely. Possesses sound documentation skills. Ability to maintain confidentiality. Must demonstrate exemplary customer service skills. Attention to details. Strong desire to explore new ideas and continually learn. Self-starter who will act independently. Proficient/Certified in C-CURE 9000 Access Control and ID Badging Systems, MAS/SAS architecture and administration. Proficient/Certified in Avigilon CCTV Systems. Proficient/Certified in American Dynamics Victor Unified VMS. Proficient/Certified in Magic Monitor CCTV Systems. Knowledge of FLIR CCTV Systems. Knowledge of Vendor and Visitor Management Systems. Minimum Qualifications Bachelor's Degree. Five (5) years related experience in the areas to include design; project management; system initialization and training for electronic access control; CCTV and alarm monitoring systems; or engineering experience in the field of electronic communications which must have included working with multi-site radio and/or microwave networks. Must be able to successfully pass a background investigation including fingerprinting. Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Three (3) years of related experience in a law enforcement environment in areas to include design, project management, system initialization and training for electronic access control, CCTV and alarm monitoring systems; OR if the experience is in engineering it must have included working with multi-site radio and/or microwave networks. Classified Title: Systems Engineer Job Posting Title (Working Title): Electronic Communications Safety and Security (ECSS) Systems Engineer Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: M-F 8 am - 4 pm FLSA Status: Exempt Location: Hybrid/Eastern High Campus Department name: VP for Public Safety Office of Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis . click apply for full job details
Network Infrastructure Engr Job ID: 292439 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary The Network Infrastructure Engineer role is to ensure the stability and integrity of in-house data, video, voice, and wireless network services. This is achieved by planning, designing, and developing local area networks and wide area networks across the organization. In addition, the position will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end-user training where required. Duties and responsibilities include: Establishes networking environment by installing, configuring, testing & documenting the equipment/network systems according to the design and specifications. Leads the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Responsibilities OPERATIONAL MANAGEMENT: Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Monitor network performance and troubleshoot problem areas as needed. Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. Participate in managing all network security solutions. ACQUISITION & DEPLOYMENT: Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware. Design, Implement, and support firewalls, site-to-site VPNs, and remote-access VPNs. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. STRATEGY & PLANNING: Collaborate with executive management and department leaders to assess near- and long-term network capacity needs. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service record. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. OTHER: Perform all other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Engineering, or a related discipline with a minimum of three years of applicable experience administering complex LAN/WAN environments OR Associate's degree from an accredited college or university in a related field of study with a minimum of seven years of relevant work experience. Preferred Qualifications Industry-related experience as a Senior Network Engineer or Network Administrator. Professional certification (e.g. CCNP, CCDP). Solid background in network administration and architecture. In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF). Familiarity with access control models and network security. Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds network tools). Solid understanding of network operating systems (Cisco IOS). Sharp troubleshooting skills. Ability to work independently. Organizational and mentoring skills. Three to five years' experience designing, implementing, managing, and supporting enterprise-level IP networks that include support of a heterogeneous distributed desktop computing environment required. Proven experience and success with LAN, WAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent hardware troubleshooting experience. Extensive application support experience with network monitoring and analysis software. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Competence with testing tools and procedures for voice and data circuits. Expert knowledge of core routing and switching design principles, best practices, and related technologies. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. SKILLS Excellent interpersonal, written, and verbal communication skills. ABILITIES Ability to maintain confidentiality. Competence with testing tools and procedures for voice and data circuits. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$74,880/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. . click apply for full job details
01/14/2026
Full time
Network Infrastructure Engr Job ID: 292439 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary The Network Infrastructure Engineer role is to ensure the stability and integrity of in-house data, video, voice, and wireless network services. This is achieved by planning, designing, and developing local area networks and wide area networks across the organization. In addition, the position will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end-user training where required. Duties and responsibilities include: Establishes networking environment by installing, configuring, testing & documenting the equipment/network systems according to the design and specifications. Leads the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Responsibilities OPERATIONAL MANAGEMENT: Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Monitor network performance and troubleshoot problem areas as needed. Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. Participate in managing all network security solutions. ACQUISITION & DEPLOYMENT: Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware. Design, Implement, and support firewalls, site-to-site VPNs, and remote-access VPNs. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. STRATEGY & PLANNING: Collaborate with executive management and department leaders to assess near- and long-term network capacity needs. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service record. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. OTHER: Perform all other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Engineering, or a related discipline with a minimum of three years of applicable experience administering complex LAN/WAN environments OR Associate's degree from an accredited college or university in a related field of study with a minimum of seven years of relevant work experience. Preferred Qualifications Industry-related experience as a Senior Network Engineer or Network Administrator. Professional certification (e.g. CCNP, CCDP). Solid background in network administration and architecture. In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF). Familiarity with access control models and network security. Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds network tools). Solid understanding of network operating systems (Cisco IOS). Sharp troubleshooting skills. Ability to work independently. Organizational and mentoring skills. Three to five years' experience designing, implementing, managing, and supporting enterprise-level IP networks that include support of a heterogeneous distributed desktop computing environment required. Proven experience and success with LAN, WAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent hardware troubleshooting experience. Extensive application support experience with network monitoring and analysis software. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Competence with testing tools and procedures for voice and data circuits. Expert knowledge of core routing and switching design principles, best practices, and related technologies. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. SKILLS Excellent interpersonal, written, and verbal communication skills. ABILITIES Ability to maintain confidentiality. Competence with testing tools and procedures for voice and data circuits. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$74,880/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. . click apply for full job details
Operating System/Network Analyst Department: Finance and Administration Shared Services - Information Technology Classification: Operating Systems-Network Analyst 1 Appointment Type and Duration: Regular, Ongoing Salary: $22.47 - $36.59 per hour FTE: 1.0 Review of Applications Begins January 13, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring. Department Summary The mission of the Shared Services Information Technology (IT) group focuses on customer service combined with technology and process competency. The services we provide include: IT strategy, business continuity, disaster recovery consultation, system/data backup/recovery, hardware lifecycle management/procurement, consultation for unit software/hardware needs, desktop support, system and software support, project management for software implementation and upgrades, decision support and reporting, communication with Information Services, liaison with other University service providers, and printing/printing contract management. Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and procure-to-pay functions; as well as specialized physical security technologies. We are a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable support structures across campus. Position Summary The purpose of this position is to support the information, data, systems administration and networking needs of the customers of Finance and Administration Shared Services IT - primarily, the University of Oregon Police Department (UOPD), Utilities & Energy (UE), and Finance and Administration Shared Services (FASS). Responsibilities include assisting in the maintenance of systems, applications and local area networks across multiple campus locations, provisioning and maintaining servers, workstations, and mobile devices, installing and configuring software, providing formal training for new hardware and software, contacting hardware and software vendors for information and preparing proposals and technical reports for new computer system acquisitions, and providing technical support and assistance for a wide variety of systems. Interactions/contacts occur daily with students, faculty, staff, and campus visitors in the course of performing work. A supervisor typically assigns the incumbent work individually or indirectly when they are a member of a team. Decisions are most often made within established guidelines, but they may be made regarding the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The Operating System/Network Analyst (OSNA) will not directly supervise other employees, though will on occasion be required to organize and coordinate the work of internal and 3rd-party resources to complete projects or fix problems. The OSNA works as a member of a team and tasks are assigned by a supervisor, team lead, or undertaken using individual initiative and prioritization. Decisions are made within broad parameters, including the best method and materials necessary to perform a particular task. They include setting priorities, assessing customer needs and responding to those needs. The position will participate in both formal and informal procurement and other decision-making activity with financial implications. The position will have no budget authority. As an Operating Systems/Network Analyst, the person in this position is expected to remain current with new software and hardware technologies in a constantly growing environment. The position will be responsible for following guidelines and standards developed by FASS IT, University Information Systems, Utilities & Energy, UOPD, and Oregon Department of public safety standards and Training (DPSST). This position will report to the Director of FASS IT. Work is reviewed regularly by the Director of FASS IT as well as the FASS IT team lead Work Schedule Typical daytime hours with occasional after-hours and week-end work. This position will be included in the 24/7 on-call rotation within FASS IT. On-Call Rotation This position will be required to serve on-call duties on a rotational basis after learning critical systems. This may include responding to emergencies during off hours, including weekends and holidays. On site, response to campus is expected within 60 minutes from the time of the call, if needed. Communication is via a cellular phone, using text or voice modes. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. Special Requirements: Candidates must meet the following requirements in order to advance. Must successfully pass an in-depth law enforcement background check. Must submit fingerprints to obtain a FBI Criminal Justice Information Systems (CJIS) security clearance. Must complete and maintain Law Enforcement Data Systems (LEDS) certification. Must complete and maintain Level 4 CJIS Security Awareness Training. Professional Competencies Ability to perform duties in a way that advances and supports the mission of the department and university. Ability to work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions. Ability to take initiative, looking for what needs to be done and doing it. Skilled in paying close attention to detail. Proficient in maintaining a safe and safety-conscious workplace. Proficient in maintaining a respectful workplace and model a positive and proactive attitude. Ability to model the highest ethical standards. Proficient in providing superior customer service. Preferred Qualifications If using equivalent experience to meet minimum qualifications, preference will be given to candidates who have an associate's degree or higher. One year of experience working in the field of computer technology. Experience working with Building Automation Systems software and devices. Experience working in Relational Database design and systems administration concepts and best practices in a production environment. Experience creating and maintaining code written in Windows or Linux scripting languages. Experience with System Administration in a large, enterprise environment. Experience managing Operational and Data Warehouse databases. Experience with project management concepts and practices. Experience successfully communicating complex technical and operational issues to non-technical users. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call . UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies . click apply for full job details
01/14/2026
Full time
Operating System/Network Analyst Department: Finance and Administration Shared Services - Information Technology Classification: Operating Systems-Network Analyst 1 Appointment Type and Duration: Regular, Ongoing Salary: $22.47 - $36.59 per hour FTE: 1.0 Review of Applications Begins January 13, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring. Department Summary The mission of the Shared Services Information Technology (IT) group focuses on customer service combined with technology and process competency. The services we provide include: IT strategy, business continuity, disaster recovery consultation, system/data backup/recovery, hardware lifecycle management/procurement, consultation for unit software/hardware needs, desktop support, system and software support, project management for software implementation and upgrades, decision support and reporting, communication with Information Services, liaison with other University service providers, and printing/printing contract management. Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and procure-to-pay functions; as well as specialized physical security technologies. We are a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable support structures across campus. Position Summary The purpose of this position is to support the information, data, systems administration and networking needs of the customers of Finance and Administration Shared Services IT - primarily, the University of Oregon Police Department (UOPD), Utilities & Energy (UE), and Finance and Administration Shared Services (FASS). Responsibilities include assisting in the maintenance of systems, applications and local area networks across multiple campus locations, provisioning and maintaining servers, workstations, and mobile devices, installing and configuring software, providing formal training for new hardware and software, contacting hardware and software vendors for information and preparing proposals and technical reports for new computer system acquisitions, and providing technical support and assistance for a wide variety of systems. Interactions/contacts occur daily with students, faculty, staff, and campus visitors in the course of performing work. A supervisor typically assigns the incumbent work individually or indirectly when they are a member of a team. Decisions are most often made within established guidelines, but they may be made regarding the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The Operating System/Network Analyst (OSNA) will not directly supervise other employees, though will on occasion be required to organize and coordinate the work of internal and 3rd-party resources to complete projects or fix problems. The OSNA works as a member of a team and tasks are assigned by a supervisor, team lead, or undertaken using individual initiative and prioritization. Decisions are made within broad parameters, including the best method and materials necessary to perform a particular task. They include setting priorities, assessing customer needs and responding to those needs. The position will participate in both formal and informal procurement and other decision-making activity with financial implications. The position will have no budget authority. As an Operating Systems/Network Analyst, the person in this position is expected to remain current with new software and hardware technologies in a constantly growing environment. The position will be responsible for following guidelines and standards developed by FASS IT, University Information Systems, Utilities & Energy, UOPD, and Oregon Department of public safety standards and Training (DPSST). This position will report to the Director of FASS IT. Work is reviewed regularly by the Director of FASS IT as well as the FASS IT team lead Work Schedule Typical daytime hours with occasional after-hours and week-end work. This position will be included in the 24/7 on-call rotation within FASS IT. On-Call Rotation This position will be required to serve on-call duties on a rotational basis after learning critical systems. This may include responding to emergencies during off hours, including weekends and holidays. On site, response to campus is expected within 60 minutes from the time of the call, if needed. Communication is via a cellular phone, using text or voice modes. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. Special Requirements: Candidates must meet the following requirements in order to advance. Must successfully pass an in-depth law enforcement background check. Must submit fingerprints to obtain a FBI Criminal Justice Information Systems (CJIS) security clearance. Must complete and maintain Law Enforcement Data Systems (LEDS) certification. Must complete and maintain Level 4 CJIS Security Awareness Training. Professional Competencies Ability to perform duties in a way that advances and supports the mission of the department and university. Ability to work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions. Ability to take initiative, looking for what needs to be done and doing it. Skilled in paying close attention to detail. Proficient in maintaining a safe and safety-conscious workplace. Proficient in maintaining a respectful workplace and model a positive and proactive attitude. Ability to model the highest ethical standards. Proficient in providing superior customer service. Preferred Qualifications If using equivalent experience to meet minimum qualifications, preference will be given to candidates who have an associate's degree or higher. One year of experience working in the field of computer technology. Experience working with Building Automation Systems software and devices. Experience working in Relational Database design and systems administration concepts and best practices in a production environment. Experience creating and maintaining code written in Windows or Linux scripting languages. Experience with System Administration in a large, enterprise environment. Experience managing Operational and Data Warehouse databases. Experience with project management concepts and practices. Experience successfully communicating complex technical and operational issues to non-technical users. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call . UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies . click apply for full job details
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details
01/14/2026
Full time
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details
Job Title: TEMP Technical IT Support (Acad & Rsch Comp Serv) Location: Atlanta, Georgia Regular/Temporary: Temporary Full/Part Time: Full-Time Job ID: 293915 About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Job Summary Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA Responsibilities Job Duty 1 - Install, maintain and upgrade workstation and peripheral hardware and software. Job Duty 2 - Analyze and resolve workstation, application, and server related problems. Job Duty 3 - Update desktop software/applications; maintain documentation on installed applications. Job Duty 4 - Provide users with assistance in working in specific applications. Job Duty 5 - Participate in development of standard operating procedures. Job Duty 6 - Perform other duties as assigned Required Qualifications Educational Requirements Associate's Degree, Technical Diploma or equivalent combination of education and experience Required Experience Up to two years of job related experience Knowledge, Skills, & Abilities SKILLS This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ( USG ) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual s race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance. Background Check Standard
01/14/2026
Full time
Job Title: TEMP Technical IT Support (Acad & Rsch Comp Serv) Location: Atlanta, Georgia Regular/Temporary: Temporary Full/Part Time: Full-Time Job ID: 293915 About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Job Summary Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA Responsibilities Job Duty 1 - Install, maintain and upgrade workstation and peripheral hardware and software. Job Duty 2 - Analyze and resolve workstation, application, and server related problems. Job Duty 3 - Update desktop software/applications; maintain documentation on installed applications. Job Duty 4 - Provide users with assistance in working in specific applications. Job Duty 5 - Participate in development of standard operating procedures. Job Duty 6 - Perform other duties as assigned Required Qualifications Educational Requirements Associate's Degree, Technical Diploma or equivalent combination of education and experience Required Experience Up to two years of job related experience Knowledge, Skills, & Abilities SKILLS This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ( USG ) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual s race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance. Background Check Standard
Department: ITS - IT Infrastructure-605000 Career Area: Information Technology Is this an internal only recruitment?: No Posting Open Date : 12/29/2025 Application Deadline: 01/12/2026 Position Type: Permanent Staff (SHRA) Position Title: Networking Analyst - Advanced Salary Grade Equivalent: DT09 / IT07 Working Title: Networking Analyst - Advanced Position Number: Vacancy ID: P020716 Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent Hours per week: 40 Work Schedule: Monday-Friday 8am-5pm Work Location: CHAPEL HILL, NC Position Location: North Carolina, US Hiring Range: $92,000-$99,423 Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet . Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit: ITS Infrastructure & Operations (I&O) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow. Position Summary: This position is part of the Network Deployment team that is responsible for the installation, initial configuration, troubleshooting, and monitoring of a very large enterprise data network. Duties also include the planning and execution of life cycling networking assets across campus, including switching, wireless, and UPS systems. This position responds to critical network events on a 24/7/365 basis on a rotating schedule across the group. This position is on the front lines of troubleshooting network issues face to face with our customers. This position plays a critical role in the execution of networking projects through subject matter knowledge, solid project management skills, and strong attention to detail. This position is expected to work 100% on-site. Minimum Education and Experience Requirements: Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or related technical degree from an appropriately accredited institution; or a - Bachelor's degree from an appropriately accredited institution and one year of networking related experience such as network design, analysis or network management; or - Associate's degree in Electronics or Networking Technology and one year of networking related experience: or an equivalent combination of education and experience. - Journey level requires an additional one year of experience. - Advanced level requires an additional two years of experience. Required Qualifications, Competencies, and Experience: Demonstrated work experience in the networking field Ability to establish and maintain productive work relationships in a team environment Strong analytical and organizational skills with the ability to adapt to new technologies on demand Candidate will have excellent written and oral customer service skills Preferred Qualifications, Competencies, and Experience: Advanced layer 1 knowledge which will include cabling and fiber installation standards, troubleshooting, experience with a fiber meter/scope, familiarity with connector types Significant layer 2 knowledge including STP, LACP, LLDP, MLAG, MVRP, 802.1q Basic layer 3 knowledge (including OSPF) Familiarity with PoE standards including 802.3af, 802.3at, 802.3bt Working experience with Extreme, Cisco, Aruba and Arista network operating systems Strong understanding of TCP/IP Experience with network gear life cycling (planning and execution) Experience in switch configuration templating Experience with data capture and analysis (Wireshark preferred) Experience in Data Center networking (high speed PHY and fully meshed configurations) Experience in 802.11 wireless technology Experience with Extreme Campus Fabric (SPBm 802.1aq) Special Physical/Mental Requirements : Must be able to lift or move up to 60 pounds, with or without reasonable accommodation, and ascend/descend ladders. Must have or be able to obtain a valid NC Driver's License, as the duties require driving a State vehicle. Campus Security Authority Responsibilities: Not Applicable. Position/Schedule Requirements: Evening work occasionally, Night work occasionally, On-call, Overtime occasionally, Valid NC Driver's License, Weekend work occasionally
01/14/2026
Full time
Department: ITS - IT Infrastructure-605000 Career Area: Information Technology Is this an internal only recruitment?: No Posting Open Date : 12/29/2025 Application Deadline: 01/12/2026 Position Type: Permanent Staff (SHRA) Position Title: Networking Analyst - Advanced Salary Grade Equivalent: DT09 / IT07 Working Title: Networking Analyst - Advanced Position Number: Vacancy ID: P020716 Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent Hours per week: 40 Work Schedule: Monday-Friday 8am-5pm Work Location: CHAPEL HILL, NC Position Location: North Carolina, US Hiring Range: $92,000-$99,423 Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet . Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit: ITS Infrastructure & Operations (I&O) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow. Position Summary: This position is part of the Network Deployment team that is responsible for the installation, initial configuration, troubleshooting, and monitoring of a very large enterprise data network. Duties also include the planning and execution of life cycling networking assets across campus, including switching, wireless, and UPS systems. This position responds to critical network events on a 24/7/365 basis on a rotating schedule across the group. This position is on the front lines of troubleshooting network issues face to face with our customers. This position plays a critical role in the execution of networking projects through subject matter knowledge, solid project management skills, and strong attention to detail. This position is expected to work 100% on-site. Minimum Education and Experience Requirements: Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or related technical degree from an appropriately accredited institution; or a - Bachelor's degree from an appropriately accredited institution and one year of networking related experience such as network design, analysis or network management; or - Associate's degree in Electronics or Networking Technology and one year of networking related experience: or an equivalent combination of education and experience. - Journey level requires an additional one year of experience. - Advanced level requires an additional two years of experience. Required Qualifications, Competencies, and Experience: Demonstrated work experience in the networking field Ability to establish and maintain productive work relationships in a team environment Strong analytical and organizational skills with the ability to adapt to new technologies on demand Candidate will have excellent written and oral customer service skills Preferred Qualifications, Competencies, and Experience: Advanced layer 1 knowledge which will include cabling and fiber installation standards, troubleshooting, experience with a fiber meter/scope, familiarity with connector types Significant layer 2 knowledge including STP, LACP, LLDP, MLAG, MVRP, 802.1q Basic layer 3 knowledge (including OSPF) Familiarity with PoE standards including 802.3af, 802.3at, 802.3bt Working experience with Extreme, Cisco, Aruba and Arista network operating systems Strong understanding of TCP/IP Experience with network gear life cycling (planning and execution) Experience in switch configuration templating Experience with data capture and analysis (Wireshark preferred) Experience in Data Center networking (high speed PHY and fully meshed configurations) Experience in 802.11 wireless technology Experience with Extreme Campus Fabric (SPBm 802.1aq) Special Physical/Mental Requirements : Must be able to lift or move up to 60 pounds, with or without reasonable accommodation, and ascend/descend ladders. Must have or be able to obtain a valid NC Driver's License, as the duties require driving a State vehicle. Campus Security Authority Responsibilities: Not Applicable. Position/Schedule Requirements: Evening work occasionally, Night work occasionally, On-call, Overtime occasionally, Valid NC Driver's License, Weekend work occasionally
Category:: Professional Subscribe:: Department:: Watson College of Engineering and Applied Science Locations:: Binghamton, NY Posted:: Jun 17, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 02689 Position ID:: 189235 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: $65,000+ (commensurate with experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: Physical and Virtual Desktop Infrastructure (VDI) Administration Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team Maintain School of Computing Academic computing labs Linux Based Operating System, Physical and Virtual deployments Assist in supporting the Watson College's VDI environment (Watson View). Develop and maintain administrative documentation and provide recommendations for improvements. Data Center Operations Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources Server & Storage System Management Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College Assist with supporting the Watson College virtual server environment (VMware) Assist in management, procurement, inventory, and setup of virtual and physical servers Assist with the management of research storage systems Assist in management of the Watson College's iSCSI Storage environment Ensure a secure computing environment in collaboration with the ITS Information Security Office High-Performance Computing (HPC) Cluster Support Assist with management of cluster user accounts, including creation, removal, and group management Monitor daily cluster operations and coordinate updates and patches to minimize impact Work with faculty to integrate new computing nodes and obtain vendor quotes Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements General Responsibilities Provide backup support during staff absences or emergencies Offer technical assistance to the University Helpdesk for Watson-related issues Work collaboratively and professionally with faculty, staff, and students Recommend and implement improvements to existing procedures and infrastructure Assist with coordinating integration of new employee computer accounts with ITS Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies Troubleshoot AD-related issues in collaboration with ITS Assign user rights and manage secure network resources Requirements: Bachelor's degree (or higher) Experience administering Linux-based and Windows Server-based server environments Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers Proficiency in cybersecurity fundamentals and practices in system administration Familiarity with managing VMware-based virtual environments Familiarity with storage technologies (iSCSI, NAS, SAN) Knowledge of Active Directory management and security best practices Documentation and organizational skills Ability to work independently and collaboratively in a fast-paced academic and research environment Preferred: Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management Experience with high-performance computing cluster administration Scripting experience (Bash, PowerShell, Python, etc.) for automation Experience in a higher education research computing environment Familiarity with Virtual Desktop Infrastructure (VDI) solutions Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: July 7, 2025 . click apply for full job details
01/14/2026
Full time
Category:: Professional Subscribe:: Department:: Watson College of Engineering and Applied Science Locations:: Binghamton, NY Posted:: Jun 17, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 02689 Position ID:: 189235 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: $65,000+ (commensurate with experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: Physical and Virtual Desktop Infrastructure (VDI) Administration Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team Maintain School of Computing Academic computing labs Linux Based Operating System, Physical and Virtual deployments Assist in supporting the Watson College's VDI environment (Watson View). Develop and maintain administrative documentation and provide recommendations for improvements. Data Center Operations Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources Server & Storage System Management Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College Assist with supporting the Watson College virtual server environment (VMware) Assist in management, procurement, inventory, and setup of virtual and physical servers Assist with the management of research storage systems Assist in management of the Watson College's iSCSI Storage environment Ensure a secure computing environment in collaboration with the ITS Information Security Office High-Performance Computing (HPC) Cluster Support Assist with management of cluster user accounts, including creation, removal, and group management Monitor daily cluster operations and coordinate updates and patches to minimize impact Work with faculty to integrate new computing nodes and obtain vendor quotes Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements General Responsibilities Provide backup support during staff absences or emergencies Offer technical assistance to the University Helpdesk for Watson-related issues Work collaboratively and professionally with faculty, staff, and students Recommend and implement improvements to existing procedures and infrastructure Assist with coordinating integration of new employee computer accounts with ITS Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies Troubleshoot AD-related issues in collaboration with ITS Assign user rights and manage secure network resources Requirements: Bachelor's degree (or higher) Experience administering Linux-based and Windows Server-based server environments Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers Proficiency in cybersecurity fundamentals and practices in system administration Familiarity with managing VMware-based virtual environments Familiarity with storage technologies (iSCSI, NAS, SAN) Knowledge of Active Directory management and security best practices Documentation and organizational skills Ability to work independently and collaboratively in a fast-paced academic and research environment Preferred: Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management Experience with high-performance computing cluster administration Scripting experience (Bash, PowerShell, Python, etc.) for automation Experience in a higher education research computing environment Familiarity with Virtual Desktop Infrastructure (VDI) solutions Visa sponsorship is not available for this position Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: or . Application Instructions: All applicants must apply via Interview Exchange: Deadline for Internal Applicants: July 7, 2025 . click apply for full job details
Job Title: TEMP-Technical IT Support (GTRI - Research IT Department) Location: Atlanta, Georgia Regular/Temporary: Temporary Full/Part Time: Full-Time Job ID: 293638 About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Job Summary Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA Responsibilities Job Duty 1 - Install, maintain and upgrade workstation and peripheral hardware and software. Job Duty 2 - Analyze and resolve workstation, application, and server related problems. Job Duty 3 - Update desktop software/applications; maintain documentation on installed applications. Job Duty 4 - Provide users with assistance in working in specific applications. Job Duty 5 - Participate in development of standard operating procedures. Job Duty 6 - Perform other duties as assigned Required Qualifications Educational Requirements Associate's Degree, Technical Diploma or equivalent combination of education and experience Required Experience Up to two years of job related experience Preferred Qualifications IT Problem Solving Skills RHEL,Windows,and Mac OS skills Experience building and working with systems designed, built, and maintained to meet stringent federal security and regulatory requirements. Experience with insuring system compliance with relevant government regulations, including DoD directives, NIST (National Institute of Standards and Technology) guidelines, FISMA (Federal Information Security Modernization Act), and other applicable security and privacy standards. Knowledge, Skills, & Abilities SKILLS This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ( USG ) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual s race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance.
01/14/2026
Full time
Job Title: TEMP-Technical IT Support (GTRI - Research IT Department) Location: Atlanta, Georgia Regular/Temporary: Temporary Full/Part Time: Full-Time Job ID: 293638 About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Job Summary Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA Responsibilities Job Duty 1 - Install, maintain and upgrade workstation and peripheral hardware and software. Job Duty 2 - Analyze and resolve workstation, application, and server related problems. Job Duty 3 - Update desktop software/applications; maintain documentation on installed applications. Job Duty 4 - Provide users with assistance in working in specific applications. Job Duty 5 - Participate in development of standard operating procedures. Job Duty 6 - Perform other duties as assigned Required Qualifications Educational Requirements Associate's Degree, Technical Diploma or equivalent combination of education and experience Required Experience Up to two years of job related experience Preferred Qualifications IT Problem Solving Skills RHEL,Windows,and Mac OS skills Experience building and working with systems designed, built, and maintained to meet stringent federal security and regulatory requirements. Experience with insuring system compliance with relevant government regulations, including DoD directives, NIST (National Institute of Standards and Technology) guidelines, FISMA (Federal Information Security Modernization Act), and other applicable security and privacy standards. Knowledge, Skills, & Abilities SKILLS This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ( USG ) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual s race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance.
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.
01/06/2026
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.