26 jobs found

Title: Field Support Engineer / Desktop Support Location: Lake Success, NY (Onsite) Experience: 3-5 Years Role Overview: We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Key Skills: Desktop Support / Field Support experience Hardware & software troubleshooting PC deployment & peripheral setup Windows desktop support Strong communication and customer support skills Responsibilities: Deploy and configure PCs, laptops, and peripherals Troubleshoot desktop, connectivity, and user issues Coordinate with vendors and internal IT teams Perform maintenance and upgrades on desktop systems Escalate unresolved issues appropriately Follow IT policies, documentation, and security procedures Requirements: Willingness to work onsite and rotational shifts Candidate must have their own vehicle

Title: Field Support Engineer / Desktop Support Location: Lake Success, NY (Onsite) Experience: 3-5 Years Role Overview: We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Key Skills: Desktop Support / Field Support experience Hardware & software troubleshooting PC deployment & peripheral setup Windows desktop support Strong communication and customer support skills Responsibilities: Deploy and configure PCs, laptops, and peripherals Troubleshoot desktop, connectivity, and user issues Coordinate with vendors and internal IT teams Perform maintenance and upgrades on desktop systems Escalate unresolved issues appropriately Follow IT policies, documentation, and security procedures Requirements: Willingness to work onsite and rotational shifts Candidate must have their own vehicle

Title: Field Support Engineer / Desktop Support Location: Lake Success, NY (Onsite) Experience: 3-5 Years Role Overview: We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Key Skills: Desktop Support / Field Support experience Hardware & software troubleshooting PC deployment & peripheral setup Windows desktop support Strong communication and customer support skills Responsibilities: Deploy and configure PCs, laptops, and peripherals Troubleshoot desktop, connectivity, and user issues Coordinate with vendors and internal IT teams Perform maintenance and upgrades on desktop systems Escalate unresolved issues appropriately Follow IT policies, documentation, and security procedures Requirements: Willingness to work onsite and rotational shifts Candidate must have their own vehicle

Title: Field Support Engineer / Desktop Support Location: Lake Success, NY (Onsite) Experience: 3-5 Years Role Overview: We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Key Skills: Desktop Support / Field Support experience Hardware & software troubleshooting PC deployment & peripheral setup Windows desktop support Strong communication and customer support skills Responsibilities: Deploy and configure PCs, laptops, and peripherals Troubleshoot desktop, connectivity, and user issues Coordinate with vendors and internal IT teams Perform maintenance and upgrades on desktop systems Escalate unresolved issues appropriately Follow IT policies, documentation, and security procedures Requirements: Willingness to work onsite and rotational shifts Candidate must have their own vehicle

Title: Field Support Engineer / Desktop Support Location: Lake Success, NY (Onsite) Experience: 3-5 Years Role Overview: We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Key Skills: Desktop Support / Field Support experience Hardware & software troubleshooting PC deployment & peripheral setup Windows desktop support Strong communication and customer support skills Responsibilities: Deploy and configure PCs, laptops, and peripherals Troubleshoot desktop, connectivity, and user issues Coordinate with vendors and internal IT teams Perform maintenance and upgrades on desktop systems Escalate unresolved issues appropriately Follow IT policies, documentation, and security procedures Requirements: Willingness to work onsite and rotational shifts Candidate must have their own vehicle

Title: Field Support Engineer / Desktop Support Location: Lake Success, NY (Onsite) Experience: 3-5 Years Role Overview: We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Key Skills: Desktop Support / Field Support experience Hardware & software troubleshooting PC deployment & peripheral setup Windows desktop support Strong communication and customer support skills Responsibilities: Deploy and configure PCs, laptops, and peripherals Troubleshoot desktop, connectivity, and user issues Coordinate with vendors and internal IT teams Perform maintenance and upgrades on desktop systems Escalate unresolved issues appropriately Follow IT policies, documentation, and security procedures Requirements: Willingness to work onsite and rotational shifts Candidate must have their own vehicle

Title: Field Support Engineer / Desktop Support Location: Lake Success, NY (Onsite) Experience: 3-5 Years Role Overview: We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Key Skills: Desktop Support / Field Support experience Hardware & software troubleshooting PC deployment & peripheral setup Windows desktop support Strong communication and customer support skills Responsibilities: Deploy and configure PCs, laptops, and peripherals Troubleshoot desktop, connectivity, and user issues Coordinate with vendors and internal IT teams Perform maintenance and upgrades on desktop systems Escalate unresolved issues appropriately Follow IT policies, documentation, and security procedures Requirements: Willingness to work onsite and rotational shifts Candidate must have their own vehicle

Title: Field Support Engineer / Desktop Support Location: Lake Success, NY (Onsite) Experience: 3-5 Years Role Overview: We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Key Skills: Desktop Support / Field Support experience Hardware & software troubleshooting PC deployment & peripheral setup Windows desktop support Strong communication and customer support skills Responsibilities: Deploy and configure PCs, laptops, and peripherals Troubleshoot desktop, connectivity, and user issues Coordinate with vendors and internal IT teams Perform maintenance and upgrades on desktop systems Escalate unresolved issues appropriately Follow IT policies, documentation, and security procedures Requirements: Willingness to work onsite and rotational shifts Candidate must have their own vehicle

Title: Field Support Engineer / Desktop Support Location: Lake Success, NY (Onsite) Experience: 3-5 Years Role Overview: We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Key Skills: Desktop Support / Field Support experience Hardware & software troubleshooting PC deployment & peripheral setup Windows desktop support Strong communication and customer support skills Responsibilities: Deploy and configure PCs, laptops, and peripherals Troubleshoot desktop, connectivity, and user issues Coordinate with vendors and internal IT teams Perform maintenance and upgrades on desktop systems Escalate unresolved issues appropriately Follow IT policies, documentation, and security procedures Requirements: Willingness to work onsite and rotational shifts Candidate must have their own vehicle

Field Engineer 3 Jacksonville, FL 12 Months Payrate - 25$/hr Is this contract to hire/possible extension? Temp to perm possible Shift start time and end time? Mon - Fri, 8a to 5p Driving or Non-Driving? Non-Driving but may have to drive between sites Duration: 12 months - possible extension if needed Targeted Start date: ASAP Job Responsibilities: Computer hardware set up, basic hardware and software troubleshooting stills Provides support for software, hardware and networking support for desktops, laptops and servers. Provides maintenance and support on legacy products. Supports Core, server products. Performs disk replacement on enterprise storage products Installs and maintains PCs and associated software, networks, servers and peripherals Supports network products from operational and maintenance perspectives Performs installs, moves, adds and changes as required Tests and certifies PCs, networks, servers and client approved applications Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Ensures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Job Description: 1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Manage, install and maintain enterprise computer systems, storage systems, networks, and associated IT infrastructure. This position requires intermediate to advanced working knowledge, skills, and practical experience in the following areas: Install and manage Microsoft Windows workstation and server operating systems Manage and maintain virtualization environments including Hyper-V and VMware Manage large scale, shared storage solutions EMC, SAN, NetApp SAN and iSCSI devices Maintain Microsoft domain services to include Active Directory, DNS, DHCP, Remote Access services and Distributed File Systems Installs, maintains and supports enterprise IT applications such as Microsoft Exchange Server and Microsoft SQL server Supports high availability fault-tolerant computing solutions and Microsoft failover clustering Manages blade-based systems, physical desktop systems and Thin Client Technologies (WYSE) Understanding of System security compliance, implementation and documentation Perform all other positions related duties as assigned or requested DESIRED QUALIFICATIONS Experience with full access ADUC, DHCP, DNS, DFS, on Windows Server Basic Linux/Unix server configuration and troubleshooting experience Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA Understanding of JSIG/RMF compliance, implementation and documentation REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess (7) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator III must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design / computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. SALARY The expected salary range for this position is $93,600.00 to $135,200.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certification and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSN6, JIT13; JCORP12

Job Title: Field Engineer 3 Location: Groton/New London, CT Pay Rate: $20-$25 per hour Summary: Duration: 10 Months Work Mode: Onsite First shift, 8:00am to 4:00pm roughly Must Be a US Citizen Responsibilities: Set up computer hardware and perform basic hardware and software troubleshooting Provide support for desktops, laptops, and servers, including software, hardware, and networking Maintain and support legacy products and core server products Perform disk replacement on enterprise storage products Install and maintain PCs, networks, servers, and peripherals Support network products from operational and maintenance perspectives Perform installations, moves, adds, and changes as required Test and certify PCs, networks, servers, and company-approved applications Follow up on problems or escalate issues as necessary Maintain professionalism in actions, demeanor, and dress Ensure customer satisfaction throughout service delivery Meet company-specific Service Level Agreements and update incident/request tickets accordingly Requirements: 1-3 years of computer support experience Basic hardware and software skills Good work ethic and organizational skills Preferred Skills: Experience with diagnosing, maintaining, and servicing computer-related products Ability to handle desktop and laptop computers, printers, network devices, standard software, and low-end servers Capable of reloading and re-imaging PCs/laptops Experience installing and optimizing HW/SW networking products

IT Support Specialist Department: Information Technology FLSA Classification: Non-Exempt Employment Type: Full-Time POSITION SUMMARY The IT Support Specialist plays a vital role in maintaining the stability, reliability, and efficiency of the organisation's IT environment. This role focuses on supporting network operations, managing printers and infrastructure components, and delivering hands-on desktop and end-user support. The position is responsible for troubleshooting technical issues, ensuring seamless day-to-day IT operations, and collaborating with internal teams and external vendors. The IT Support Specialist contributes to operational efficiency by proactively monitoring systems, resolving incidents, and supporting core IT service management processes ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. Network Support • Monitor, maintain, and troubleshoot network connectivity across LAN, WAN, VPN, and Wi-Fi environments • Diagnose and resolve network issues including IP conflicts, DNS failures, and DHCP errors • Assist in configuring and maintaining routers, switches, and wireless access points • Support network performance monitoring and identify bottlenecks to ensure optimal uptime • Collaborate with senior engineers and vendors for escalations and complex issue resolution • Maintain network documentation, diagrams, and incident records • Assist in implementing basic network security practices and access controls • Support remote connectivity solutions and ensure secure user access Printer & Infrastructure Support • Install, configure, and maintain network and local printers • Troubleshoot printer-related issues, including driver errors, spooler failures, and hardware malfunctions • Manage print queues, user permissions, and access controls • Coordinate with third-party vendors for maintenance and repairs • Assist in server room operations, including hardware setup, cabling, and rack installations • Support infrastructure components such as servers, storage devices, and backup systems (basic level) • Perform routine system health checks and preventive maintenance • Maintain IT asset inventory and ensure proper tracking of hardware Desktop & End-User Support • Provide Level II technical support for desktops, laptops, and end-user systems • Troubleshoot hardware and software issues across Windows and macOS environments • Perform system imaging, deployment, and configuration for new devices • Support onboarding and offboarding processes, including account provisioning and access management • Assist users with application issues, system access, and peripheral setup • Troubleshoot devices such as monitors, docking stations, keyboards, and mobile devices • Ensure all incidents and service requests are logged and tracked in ITSM systems MINIMUM QUALIFICATIONS Education • Bachelor's degree in Information Technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience. Experience • 1-3 years of experience in IT support, network support, or infrastructure roles (preferred) • Hands-on experience in enterprise IT environments is an advantage • Candidates with valid U.S. work authorisation, including those eligible under STEM, are encouraged to apply. Certifications (Preferred) • CompTIA A+, Network+, or similar certifications • ITIL Foundation certification is a plus REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Technical & Analytical Skills • Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) • Experience with Windows and macOS operating systems • Knowledge of printer configuration and troubleshooting • Familiarity with routers, switches, and wireless access points • Experience with ITSM tools such as ServiceNow, Remedy, or Jira • Basic understanding of server and infrastructure environments • Knowledge of remote support tools and troubleshooting techniques • Strong analytical and troubleshooting abilities across network, hardware, and software issues • Ability to diagnose problems quickly and provide effective solutions • Proactive approach to identifying and preventing recurring issues • Ability to manage escalations and work under pressure PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with applicable laws. • Regularly required to sit, stand, walk, and use hands to operate computers and office equipment. • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds. • May require bending, kneeling, or crouching to install or service equipment. • Work is performed primarily in an office or data centre environment with moderate noise levels. • May require travel between office locations or client sites. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law. Applicants requiring reasonable accommodation during the hiring process should contact Human Resources in advance. DISCLAIMER This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify responsibilities as business needs evolve.

Hi, My name is Sudheer , and I work with TPI Global Solutions. We are a global talent solutions firm providing a wide range of staffing solutions to companies and candidates within the technology field. I have reviewed your profile on one of the Job Portal and feel that your background could be a great fit for an exciting opportunity I am working on right now. Title: Software engineer-Linux Req ID: 593-1 Duration: 6 Months Locations: Plymouth , MN Overview: At AMD, we push the boundaries of what is possible. We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies - building blocks for gaming, Immersive platforms, and the data center. Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the "extra mile" to achieve unthinkable results. It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world. If you have this type of passion, we invite you to take a look at the opportunities available to come join our team. RAID Storage Linux THE ROLE: The MN RAID team is responsible for development, quality assurance and delivery of RAID UEFI, Windows and Linux drivers for the AMD laptops, desktops and workstations that support the AMD RAID solution. As a software engineer in this team, you will work on the latest AMD hardware and software. We are a vertically integrated team spanning from firmware development right up to application layer. If you understand the intricacies of Linux kernel and device drivers for storage this is the role for you. In this role, you will be actively participating in research, concept development and design ideation to create world class software and firmware. THE PERSON: The MN RAID Development team is on the lookout for a dynamic, energetic software engineer who can design, develop, and maintain clean and robust code and who are willing to take on new challenges and find innovative ways to problem solve. You will be working with a group of engineers to design, develop and validate a complete RAID solution and the newest platforms that AMD produce. We are looking for someone with a strong programming skill in C and C++ with exposure to X86 as well as source control (CVS/GIT/RMS) and/or Linux architecture. An ideal candidate should have firsthand experience working with Linux device driver development and debug. KEY RESPONSIBILITIES: Candidate's primary responsibility is developing Linux Drivers for AMD RAID products. Candidate will have backup responsibilities of developing Windows / UEFI drivers and GUI Application for AMD RAID products. Sustain the design, development, integration, testing and deployment of AMD RAID solution. Includes cross cultural communication with vendor and customer. PREFERRED EXPERIENCE: Advanced programming skills in C/C++ for operating system kernel & systems development Solid understanding and experience with the Linux kernel and driver architecture. Good understanding of NVMe protocols. Good working knowledge of RAID & Storport miniport driver. Knowledge of storage device driver development with windows is a plus. Deep Knowledge of Computer Architecture and Windows Kernel Internals. Good understanding of operating systems concepts, data structures, x86-64 architecture. Proficient use of git. Python, Shell Scripting, BIOS knowledge an added advantage. Ability to work with minimal supervision on more than one task in parallel. Ability to mentor technically. Must be self-starter. Effective communication and time management skills. Collaborating with geographical teams an added advantage. ACADEMIC CREDENTIALS: Bachelors/Master's in Engineering. Preferably relevant experience of 5- 8 years. Sudheer Paswan Sr Executive Resourcing TPI Global Solutions +1 s ; ">

JT4 China Lake is seeking a highly experienced Configuration Management Specialist to design, develop, and establish CM documentation based on program requirements. The incumbent will identify requirements and coordinate development and implementation of computer-based configuration, data management systems, and electronic data support. JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Need to have an active Secret clearance to start and will need to upgrade to a TS clearance This position is located at China Lake and is not eligible for telework Range Requirements Provide Configuration and Data Management (CM/DM) support for the enhanced security sites and systems at the China Lake Ranges. Duties to include processing Change Requests (CRs) and Requests for Variances (RFVs), pulling reports and meeting agendas, capturing and disseminating detailed minutes, performing status accounting, and leading Configuration Control Boards (CCB). Duties could also include database administration, librarian support, assigning document numbers, reviewing documentation to ensure it aligns with CLR standards, maintaining desktop procedures, and light document editing. Job Summary Essential Functions/Duties A CM Specialist IV performs work that is varied and complex in nature in one or more specialty area of CM or engineering data. Employee will be responsible to perform the following functions/duties: Analyze engineering change proposals Monitor contractors, subcontractors, and vendors to ensure the applications of customer and industry standards and requirements for statements of work are properly implemented Design, develop, and establish CM documentation based on program requirements Participate in design reviews, audits, scheduling, budgeting, and related activities Identify requirements and coordinate development and implementation of computer-based configuration, data management systems, and electronic data support Record minutes and action items from program/project-conducted Configuration Control Boards (CCBs) Identify CM tools requirements and implement CM systems Prepare and approve CM plans Provide work direction to subordinate work unit personnel Perform other job-related duties, as required. Requirements Education, Technical, and Work Experience A bachelor's degree in business administration, or related field, or nine years of directly related CM experience are required for this position. In addition, a CM Specialist IV must possess the following qualifications: Proficient in computer operations, word processing, and integrated software applications, including electronic data management systems (EDMSs) Excellent verbal and written communication skills Excellent planning/organizational skills The expected salary range for this position is $83,907.20 to $132,520.96 annually The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50% up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is primarily sedentary in an office environment. Some walking, stooping, bending, climbing stairs, stretching and lifting (up to 25 pounds) is required for such purposes as filing and gathering supplies. Frequent use of a computer is required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JCDM10; A4CLR

Field Engineer 3 Oklahoma City, OK 9 Months Job Description: Key Responsibilities: As a client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the client Call Management system using Company provide phone. Key Qualifications: clientMust have his/her OWN RELIABLE CAR and CAR INSURANCEclient 1+ Years of hands-on experience with laptop and desktop break-fix Computer-building background experience preferred General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance may be required Police or criminal background verification clearance may be required Screening Requirements: Must be able to complete required product training. client . Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected! General Questions: MUST BE INCLUDED WITH RESUME SUBMISSION Full Legal Name (name that appears in drivers license) Are you eligible to work in the US? What is your zip code of residence? Do you have a working printer at home? Extensive driving is a requirement of this position. Are you willing and able to drive 2 to 3 hours to deliver services to one of your customers? This position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call. Is this something you will have an issue with? Have you ever worked for client? If yes, please provide the dates and reason for leaving. If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services? (Uber, Lyft or public transportation are not acceptable as a backup plan.) Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm). Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.) Do you have a reliable computer and a high-speed internet connection at home that you can use for work? The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Are you willing and able to comply with this dress code? Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Do you agree to complete the dell certifications before you start working? Job Profile Summary: Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Key Responsibilities: Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity. Performs advanced-level maintenance on all products, including low-complexity installation activities. Provides technical feedback on equipment, systems and processes to improve overall service delivery. Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. Identifies and resolves systemic issues within the team. Proactively supports the needs of other team members, providing technical assistance and expertise. Contributes to improved client services metrics reporting and documentation. Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally, 2-4 years experience in area of responsibility.

Posting Number: PG193842EP Internal Recruitment : No Working Title: Linux Desktop Support Anticipated Hiring Range: $70,949 - $75,000 Work Schedule: 8am - 5pm or 9am - 6pm, Monday - Friday (Position requires the employee to report onsite) Job Location: Raleigh, NC Department : Electrical and Computer Engineering About the Department: The Department of Electrical and Computer Engineering (ECE) has as its mission the accumulation, generation, and dissemination of knowledge in Electrical and Computer Engineering. Central to the mission is a high quality research and educational program that benefits our students, the State of North Carolina, the nation and the world. The Department acts as a focal point for development, growth and entrepreneurship. The national and international reputation of the Department facilitates future growth in areas of fundamental economic importance to the State. Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: We are seeking a highly skilled Linux Desktop Support professional to join our team and take charge of the hardware and software administration for our growing (200+) fleet of desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux. As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation and optimal performance of our Linux-based desktop infrastructure, providing technical support to end-users, and resolving hardware and software-related issues efficiently. We offer a benefits package and opportunities for growth and development. If you are a Linux enthusiast with a passion for providing exceptional desktop support, we would love to hear from you. Apply now to join our dynamic team! Responsibilities include but are not limited to: Perform hardware and software administration for two hundred desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux. Deploy, configure, and maintain Linux-based operating systems and applications. Provide technical support to end-users regarding Linux desktop-related issues, troubleshooting hardware and software problems, and resolving technical incidents in a timely manner. Troubleshoot and assist end user issues with networking, printing, drivers, and network storage within the Gnome desktop environment. Conduct regular system maintenance, including OS upgrades, patches, and security enhancements. Manage user accounts, permissions, and access rights on Linux desktop systems. Monitor system backups and perform archival of data as users leave or systems are replaced. Monitor system performance and proactively identify potential issues or areas for improvement. Document system configurations, processes, and troubleshooting procedures. Stay updated with the latest industry trends and technologies related to Linux desktop support. Other Responsibilities: Other duties as assigned Minimum Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Other Required Qualifications: Proven experience in administering physical (not virtual) Linux systems, particularly running RedHat Enterprise Linux and Ubuntu Linux. In-depth knowledge of Linux-based operating systems, including installation, configuration, and troubleshooting. Experience with hardware troubleshooting, including desktops, workstations, and laptops. Familiarity with network protocols and services, such as TCP/IP, DNS, DHCP, and VPN, as well as how to manage local firewalls. Proficiency in diagnosing and resolving software-related issues, particularly with apt and yum. Ability to work independently, prioritize tasks, and manage time efficiently. Excellent communication skills with the ability to explain technical concepts to non-technical users. Preferred Qualifications: Certifications such as Red Hat Certified Engineer (RHCE) or CompTIA Linux+ are a plus. Previous experience within an academic institution or national research lab. Required License(s) or Certification(s): N/A Valid NC Driver's License required: No Commercial Driver's License required: No Job Open Date: 12/09/2024 Anticipated Close Date: Open until filled Special Instructions to Applicants: Applicants should submit a resume, cover letter, and names and complete contact information of at least three (3) professional references, including email addresses and phone numbers. Position Number: Position Type: Exempt Professional Staff Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.0 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event Department ID: 140401 - Electrical & Computer Engineering EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Johns Hopkins Public Safety is seeking an Electronic Communications Safety and Security (ECSS) Systems Engineer to support the Electronic Communications Safety and Security (ECSS) Systems primarily focused around the Johns Hopkins Police Department and Johns Hopkins Public Safety. This position will be responsible for the operation, configuration, and management of public safety information technology and ECSS Systems. The Electronic Communications Safety and Security (ECSS) Systems Engineer will be responsible for administration, programming, maintenance, performance, implementation, security and support of various departmental and enterprise-wide platforms, including the installation and testing of new software, operating systems, related utilities/services, and hardware products as well as the integration of new products and/or software release upgrades into the current environment. ECSS systems include, but are not limited to, two-way radio systems and infrastructure, telecommunications systems, emergency communications center technologies, police vehicle technology hardware and software, integrated security hardware and software solutions, enterprise software applications, ID Badging, access control, door hardware, video surveillance, security detection, alarm monitoring, information management display, mass notification, life safety, and fire detection alarm. Specific Duties and Responsibilities Responsible for meeting with technical staff from many Johns Hopkins IT entities to determine customer needs for ECSS software and infrastructure deployments. Responsible for meeting with stakeholders from Johns Hopkins Police Department (JHPD), Johns Hopkins Public Safety (JHPS), Baltimore Police Department (BPD) and Baltimore City (BCIT) regarding functionality and operation of various ECSS systems. Collaborate with application support teams, infrastructure groups and departmental IT staff to test, deliver, and maintain ECSS software and infrastructure. Assist with the ongoing maintenance and administration of Windows desktop management within the organization. Conducts systems performance evaluations, monitoring, patch management and security evaluations. Analyzes user needs in various computer environments (including but not limited to mainframe, Windows, and mid-range) and makes recommendations for products and services. Ensures that all systems environments are maintained in an efficient and cost-effective manner. Develop solutions based on extensive technical knowledge, skills and experience; influence clients towards innovative/integrated solutions. Responsible for full life-cycle of medium to large sized complex projects. Design complex business, clinical, education, or infrastructure solutions. Provide written documentation and diagrams of findings. Design complex solutions that conform to institutional policies, standards, and guidelines, and infrastructure environment and to vendor and industry best practices. Select infrastructure applications that reside between end user applications and hardware operating systems working with vendors, customers, and other sources (i.e., opensource or Internet2 initiatives) to provide configurable tools. Develop new methods to improve service processes, performance, and functionality by examining existing systems management tools and processes. Research, recommend, and implement new technologies based on the value to the institutions. Work with vendor processes and product to improve the quality and fit for the institutions. Install and configure complex server hardware and operating systems. Install and configure infrastructure applications. Implement a schedule of system backups and archive operations to ensure data/media recoverability. Provide complex server level administration (manage HW/SW, maintenance, upgrades and patches, account maintenance, backups and recoveries and assist users). Develop complex scripts and solutions by using departmental standards to automate systems management. Perform complex system software upgrades including planning and scheduling, testing, and coordination. Design and/or integrate security authorization and access control. Audit and maintain user access and authorization to provide for system security. Generate and maintain complex periodic and ongoing system specific reports to assess system performance, integrity and capacity. Follow and maintain IT security awareness and best practices by understanding security principles as they pertain to environments supported. Utilize system management and monitoring tools and incident tracking systems to detect incidents, take corrective actions, and determine root cause. Implement changes while adhering to the change management policies and procedures. Communicate to all parties the nature, significance, and risk factors. With assistance of the project team, develop RFP's from requirements gathered by following institutional and purchasing guidelines in order to present well documented requirements to potential vendors for proposed solutions. Evaluate vendor proposals. Assist vendors, consultants, and inside Enterprise groups in developing applications. Participate in scheduled project team meetings. Author and maintain documentation to serve as technical and/or end user reference. Other duties as assigned. The responsibilities listed above are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility. Skills and Abilities Strong technical writing skills. Strong ability to understand complex business processes. Must demonstrate strong critical thinking and analytical reasoning skills. Ability to work on multiple priorities effectively. Ability to prioritize conflicting demands. Ability to execute assigned project tasks within established schedule. Ability to work collaboratively in a team environment. Writes and communicates clearly and concisely. Possesses sound documentation skills. Ability to maintain confidentiality. Must demonstrate exemplary customer service skills. Attention to details. Strong desire to explore new ideas and continually learn. Self-starter who will act independently. Proficient/Certified in C-CURE 9000 Access Control and ID Badging Systems, MAS/SAS architecture and administration. Proficient/Certified in Avigilon CCTV Systems. Proficient/Certified in American Dynamics Victor Unified VMS. Proficient/Certified in Magic Monitor CCTV Systems. Knowledge of FLIR CCTV Systems. Knowledge of Vendor and Visitor Management Systems. Minimum Qualifications Bachelor's Degree. Five (5) years related experience in the areas to include design; project management; system initialization and training for electronic access control; CCTV and alarm monitoring systems; or engineering experience in the field of electronic communications which must have included working with multi-site radio and/or microwave networks. Must be able to successfully pass a background investigation including fingerprinting. Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Three (3) years of related experience in a law enforcement environment in areas to include design, project management, system initialization and training for electronic access control, CCTV and alarm monitoring systems; OR if the experience is in engineering it must have included working with multi-site radio and/or microwave networks. Classified Title: Systems Engineer Job Posting Title (Working Title): Electronic Communications Safety and Security (ECSS) Systems Engineer Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: M-F 8 am - 4 pm FLSA Status: Exempt Location: Hybrid/Eastern High Campus Department name: VP for Public Safety Office of Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis . click apply for full job details

Network Infrastructure Engr Job ID: 292439 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care. Job Summary The Network Infrastructure Engineer role is to ensure the stability and integrity of in-house data, video, voice, and wireless network services. This is achieved by planning, designing, and developing local area networks and wide area networks across the organization. In addition, the position will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end-user training where required. Duties and responsibilities include: Establishes networking environment by installing, configuring, testing & documenting the equipment/network systems according to the design and specifications. Leads the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Responsibilities OPERATIONAL MANAGEMENT: Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Monitor network performance and troubleshoot problem areas as needed. Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. Participate in managing all network security solutions. ACQUISITION & DEPLOYMENT: Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware. Design, Implement, and support firewalls, site-to-site VPNs, and remote-access VPNs. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. STRATEGY & PLANNING: Collaborate with executive management and department leaders to assess near- and long-term network capacity needs. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service record. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. OTHER: Perform all other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in Computer Science, Engineering, or a related discipline with a minimum of three years of applicable experience administering complex LAN/WAN environments OR Associate's degree from an accredited college or university in a related field of study with a minimum of seven years of relevant work experience. Preferred Qualifications Industry-related experience as a Senior Network Engineer or Network Administrator. Professional certification (e.g. CCNP, CCDP). Solid background in network administration and architecture. In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF). Familiarity with access control models and network security. Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds network tools). Solid understanding of network operating systems (Cisco IOS). Sharp troubleshooting skills. Ability to work independently. Organizational and mentoring skills. Three to five years' experience designing, implementing, managing, and supporting enterprise-level IP networks that include support of a heterogeneous distributed desktop computing environment required. Proven experience and success with LAN, WAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent hardware troubleshooting experience. Extensive application support experience with network monitoring and analysis software. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. Competence with testing tools and procedures for voice and data circuits. Expert knowledge of core routing and switching design principles, best practices, and related technologies. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. SKILLS Excellent interpersonal, written, and verbal communication skills. ABILITIES Ability to maintain confidentiality. Competence with testing tools and procedures for voice and data circuits. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$74,880/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. . click apply for full job details

Operating System/Network Analyst Department: Finance and Administration Shared Services - Information Technology Classification: Operating Systems-Network Analyst 1 Appointment Type and Duration: Regular, Ongoing Salary: $22.47 - $36.59 per hour FTE: 1.0 Review of Applications Begins January 13, 2026; position open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, and a resume that address how you meet the minimum and preferred qualifications. We are interested in finding the best candidate for the position. We encourage you to apply, even if you don't think you meet every one of our preferred qualifications use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring. Department Summary The mission of the Shared Services Information Technology (IT) group focuses on customer service combined with technology and process competency. The services we provide include: IT strategy, business continuity, disaster recovery consultation, system/data backup/recovery, hardware lifecycle management/procurement, consultation for unit software/hardware needs, desktop support, system and software support, project management for software implementation and upgrades, decision support and reporting, communication with Information Services, liaison with other University service providers, and printing/printing contract management. Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and procure-to-pay functions; as well as specialized physical security technologies. We are a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable support structures across campus. Position Summary The purpose of this position is to support the information, data, systems administration and networking needs of the customers of Finance and Administration Shared Services IT - primarily, the University of Oregon Police Department (UOPD), Utilities & Energy (UE), and Finance and Administration Shared Services (FASS). Responsibilities include assisting in the maintenance of systems, applications and local area networks across multiple campus locations, provisioning and maintaining servers, workstations, and mobile devices, installing and configuring software, providing formal training for new hardware and software, contacting hardware and software vendors for information and preparing proposals and technical reports for new computer system acquisitions, and providing technical support and assistance for a wide variety of systems. Interactions/contacts occur daily with students, faculty, staff, and campus visitors in the course of performing work. A supervisor typically assigns the incumbent work individually or indirectly when they are a member of a team. Decisions are most often made within established guidelines, but they may be made regarding the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The Operating System/Network Analyst (OSNA) will not directly supervise other employees, though will on occasion be required to organize and coordinate the work of internal and 3rd-party resources to complete projects or fix problems. The OSNA works as a member of a team and tasks are assigned by a supervisor, team lead, or undertaken using individual initiative and prioritization. Decisions are made within broad parameters, including the best method and materials necessary to perform a particular task. They include setting priorities, assessing customer needs and responding to those needs. The position will participate in both formal and informal procurement and other decision-making activity with financial implications. The position will have no budget authority. As an Operating Systems/Network Analyst, the person in this position is expected to remain current with new software and hardware technologies in a constantly growing environment. The position will be responsible for following guidelines and standards developed by FASS IT, University Information Systems, Utilities & Energy, UOPD, and Oregon Department of public safety standards and Training (DPSST). This position will report to the Director of FASS IT. Work is reviewed regularly by the Director of FASS IT as well as the FASS IT team lead Work Schedule Typical daytime hours with occasional after-hours and week-end work. This position will be included in the 24/7 on-call rotation within FASS IT. On-Call Rotation This position will be required to serve on-call duties on a rotational basis after learning critical systems. This may include responding to emergencies during off hours, including weekends and holidays. On site, response to campus is expected within 60 minutes from the time of the call, if needed. Communication is via a cellular phone, using text or voice modes. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. Special Requirements: Candidates must meet the following requirements in order to advance. Must successfully pass an in-depth law enforcement background check. Must submit fingerprints to obtain a FBI Criminal Justice Information Systems (CJIS) security clearance. Must complete and maintain Law Enforcement Data Systems (LEDS) certification. Must complete and maintain Level 4 CJIS Security Awareness Training. Professional Competencies Ability to perform duties in a way that advances and supports the mission of the department and university. Ability to work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions. Ability to take initiative, looking for what needs to be done and doing it. Skilled in paying close attention to detail. Proficient in maintaining a safe and safety-conscious workplace. Proficient in maintaining a respectful workplace and model a positive and proactive attitude. Ability to model the highest ethical standards. Proficient in providing superior customer service. Preferred Qualifications If using equivalent experience to meet minimum qualifications, preference will be given to candidates who have an associate's degree or higher. One year of experience working in the field of computer technology. Experience working with Building Automation Systems software and devices. Experience working in Relational Database design and systems administration concepts and best practices in a production environment. Experience creating and maintaining code written in Windows or Linux scripting languages. Experience with System Administration in a large, enterprise environment. Experience managing Operational and Data Warehouse databases. Experience with project management concepts and practices. Experience successfully communicating complex technical and operational issues to non-technical users. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website . The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call . UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies . click apply for full job details