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Senior Salesforce Engineer- Financial Services Cloud
Midland States Bank Chicago, Illinois
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Chicago_IL Time Type: Full time Req ID: JR1200-Chicago_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI5ee5-
06/12/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Chicago_IL Time Type: Full time Req ID: JR1200-Chicago_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI5ee5-
Senior Salesforce Engineer- Financial Services Cloud
Midland States Bank Saint Charles, Missouri
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Weldon Spring_MO Time Type: Full time Req ID: JR1200-Weldon Spring_MO At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI8e7994e5-
06/02/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Weldon Spring_MO Time Type: Full time Req ID: JR1200-Weldon Spring_MO At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PI8e7994e5-
Senior Salesforce Engineer- Financial Services Cloud
Midland States Bank Rockford, Illinois
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PIfadf-9719
06/02/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 00 Yearly Salary PIfadf-9719
Senior Salesforce Engineer- Financial Services Cloud
Midland States Bank Effingham, Illinois
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Effingham_IL Time Type: Full time Req ID: JR1200-Effingham_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PIf7e4b0809e9c-9721
06/02/2026
Full time
Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Effingham_IL Time Type: Full time Req ID: JR1200-Effingham_IL At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs. Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality. Manage Salesforce system administration: custom objects, fields, layouts, validation rules. Implement automation: workflows, approval processes, and rules to streamline operations. Ensure data governance: audits, data management, and quality standards adherence. Design and execute test plans for solution validation. Lead Salesforce integrations ensuring consistency and information flow across systems. Collaborate with stakeholders to evaluate integration needs and maintain implementations. Provide technical mentorship to junior team members and serve as a subject matter expert. Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud. Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources. Stay current on Salesforce updates and industry best practices. Be task-focused and adaptable in a dynamic work environment. Present ideas clearly and concisely to technical and non-technical audiences. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Requirements: Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related field. Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations. Experience with Salesforce Industries OmniStudio and deployment in banking environments. Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing. Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce). Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau. Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred. Ability to diagram customer processes and recommend effective changes. Ability to manage multiple priorities in a dynamic, fast-paced environment. Strong communication skills (written, verbal, and presentation). Excellent organizational and time management skills. or similar CRM proficiency. Understanding of customer and partner relationship strategies. Knowledge of the customer journey and ability to map touchpoints to the sales process. Basic understanding of API and REST. Basic knowledge of database architecture. Experience in ITIL or formal SDLC methodologies. Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework. Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution. Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT PIf7e4b0809e9c-9721
Sr. Technology Solutions Analyst (Center for Media & Technology Solutions)
InsideHigherEd Baltimore, Maryland
Johns Hopkins Engineering is seeking a Sr. Technology Solutions Analyst to join the Center for Media & Technology Solutions (CMTS). Our team supports a range of technology solutions for Whiting School of Engineering, including business operations (recruitment and admissions solutions), communications (meetings and event management solutions) and academic technology. This role sits at the intersection of technology, higher education business operations, and user experience"and is responsible for technology needs analysis, technology evaluation, implementation, maintenance, and end user support. The position is responsible for ensuring successful delivery of high-quality technical solutions that meet expectations of our Hopkins Enterprise constituents by leading a variety of programs and projects to evaluate business processes and gather requirements for complex transaction and reporting systems and adoption of test-driven development methodology, including developing, maintaining and organizing test cases, test scripts and test scenarios for the university's information systems. This includes test events and various other test deliverables for projects, enhancements, operations and maintenance activities, common understanding and documentation of scope, requirements and design amongst stakeholders including sponsors, decision makers, content owners, users and technical teams. This position will also serve as a liaison providing assistance to team members and business partners by understanding the business requirements at a depth sufficient to define technical deliverables, including appropriate test coverage to ensure quality product is delivered. Position is also responsible for analyzing and reporting meaningful metrics on testing status and operations. The position will provide a layer of essential services surrounding software development services, including the analysis and gathering of requirements, engaging with developers/engineers on solution design, and designing test suite in parallel with software development that will ultimately ensure delivered product meets quality standards, is fit for use, and meets expectations articulated by our customers. Collaborates with various teams for technical direction and feasibility studies to propose solutions that address requirements. Applies proven communication, analytical and problem-solving skills to deliver value-added solutions and to ensure project deliverables meet specifications. Expected to critically evaluate articulated needs or requirements and propose technical solutions to address them, leveraging standards to the extent possible. Ability to evaluate vendor-provided solutions relative to business needs/requirements and recommend suitable solutions is essential. This position includes applying knowledge to identifying and developing test cases, automated test cases, test scripts for identified business requirements, and corresponding data requirements for various business processes. This position also includes responsibilities for individuals to recommend tools, execute tests and manage defects. This position requires a combination of strong functional abilities, writing, data visualization and user facing skills. Critical skill requirements include: analysis and gathering of requirements, documentation, creating data flow diagrams and/or visual prototypes & visual representations of data, strong verbal and written communication, developing test cases, automated test cases, and test scripts. Responsible for full life cycle of large/long-term highly complex projects. Typically manages multiple projects of varying complexities. Based on expert technical knowledge, skills, and experience, develops broad-based solutions involving multifaceted technologies, and business processes. Responsible for requirement gathering and analysis, developing recommendations for technical solutions in concert with technical professionals on the team, and enabling test-driven development of solutions by maintaining test plans and test assets for teamwork (enhancement, support and maintenance projects.) Demonstrates strong ability in technology and/or strong understanding of the business/education process. Builds and maintains client relationships through positive interactions. Specific Duties & Responsibilities Analysis & Requirements Gathering Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered timely according to software lifecycle standards. Write functional/technical specifications by taking the provided highly complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower-level staff by reviewing their work. Provide monitoring and guidance in business process and application design to more junior staff. Give direction and leadership in techniques and tools to lower-level staff. Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions. Testing & Documentation Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve highly complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by triaging and resolving highly complex issues to ensure prompt, effective service. Other duties as assigned. In addition to the duties described above Work with the Director of Technology to conduct technology needs analysis, business analysis and technology consulting services for WSE stakeholders. Attend meetings, communicate stakeholder needs, document requirements, and manage other administrative tasks. Support WSE programs and initiatives involving technology transformation, evaluation, and/or adoption, including AI enablement and transformation. Make recommendations and appropriate decisions using available resources, data, and stakeholder requirements when identifying technology solutions. Design and deliver digital products (e.g., websites, SharePoint sites, digital media, and course assets) and/or coordinate with 3rd party vendors to deliver solutions. Minimum Qualifications Bachelor's Degree. Six years of related experience preferably within testing and business requirement gathering. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience with educational technology (e.g., Canvas LMS and 3rd party tools). Experience with ChatGPT. Experience with Zendesk Support and Guide. Experience with video communications (e.g., Zoom). Knowledge in the assigned application as well as the platform on which it runs. Higher education experience is helpful but not required. Expected Skills Proficiency Level Agile Methodology - Advanced Application Architecture - Advanced Data Architecture and Design - Advanced Data Visualization - Advanced JIRA - Advanced Operating Systems - Advanced Product Requirements - Advanced Software Development Life Cycle - Advanced Software Documentation - Advanced Systems Architecture - Advanced User Story - Advanced Workflow Management - Advanced The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Sr. Business Solution Analyst Job Posting Title (Working Title): Sr. Technology Solutions Analyst (Center for Media & Technology Solutions) Role/Level/Range: ATP/04/PF Starting Salary Range: $43.84 - $76.82 HRLY (Commensurate w/exp.) Employee group: Part-time Schedule: M-F, 19 hrs wkly FLSA Status: Exempt Location: Remote Department name: Ctr for Media & Tech Solutions . click apply for full job details
01/14/2026
Full time
Johns Hopkins Engineering is seeking a Sr. Technology Solutions Analyst to join the Center for Media & Technology Solutions (CMTS). Our team supports a range of technology solutions for Whiting School of Engineering, including business operations (recruitment and admissions solutions), communications (meetings and event management solutions) and academic technology. This role sits at the intersection of technology, higher education business operations, and user experience"and is responsible for technology needs analysis, technology evaluation, implementation, maintenance, and end user support. The position is responsible for ensuring successful delivery of high-quality technical solutions that meet expectations of our Hopkins Enterprise constituents by leading a variety of programs and projects to evaluate business processes and gather requirements for complex transaction and reporting systems and adoption of test-driven development methodology, including developing, maintaining and organizing test cases, test scripts and test scenarios for the university's information systems. This includes test events and various other test deliverables for projects, enhancements, operations and maintenance activities, common understanding and documentation of scope, requirements and design amongst stakeholders including sponsors, decision makers, content owners, users and technical teams. This position will also serve as a liaison providing assistance to team members and business partners by understanding the business requirements at a depth sufficient to define technical deliverables, including appropriate test coverage to ensure quality product is delivered. Position is also responsible for analyzing and reporting meaningful metrics on testing status and operations. The position will provide a layer of essential services surrounding software development services, including the analysis and gathering of requirements, engaging with developers/engineers on solution design, and designing test suite in parallel with software development that will ultimately ensure delivered product meets quality standards, is fit for use, and meets expectations articulated by our customers. Collaborates with various teams for technical direction and feasibility studies to propose solutions that address requirements. Applies proven communication, analytical and problem-solving skills to deliver value-added solutions and to ensure project deliverables meet specifications. Expected to critically evaluate articulated needs or requirements and propose technical solutions to address them, leveraging standards to the extent possible. Ability to evaluate vendor-provided solutions relative to business needs/requirements and recommend suitable solutions is essential. This position includes applying knowledge to identifying and developing test cases, automated test cases, test scripts for identified business requirements, and corresponding data requirements for various business processes. This position also includes responsibilities for individuals to recommend tools, execute tests and manage defects. This position requires a combination of strong functional abilities, writing, data visualization and user facing skills. Critical skill requirements include: analysis and gathering of requirements, documentation, creating data flow diagrams and/or visual prototypes & visual representations of data, strong verbal and written communication, developing test cases, automated test cases, and test scripts. Responsible for full life cycle of large/long-term highly complex projects. Typically manages multiple projects of varying complexities. Based on expert technical knowledge, skills, and experience, develops broad-based solutions involving multifaceted technologies, and business processes. Responsible for requirement gathering and analysis, developing recommendations for technical solutions in concert with technical professionals on the team, and enabling test-driven development of solutions by maintaining test plans and test assets for teamwork (enhancement, support and maintenance projects.) Demonstrates strong ability in technology and/or strong understanding of the business/education process. Builds and maintains client relationships through positive interactions. Specific Duties & Responsibilities Analysis & Requirements Gathering Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered timely according to software lifecycle standards. Write functional/technical specifications by taking the provided highly complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower-level staff by reviewing their work. Provide monitoring and guidance in business process and application design to more junior staff. Give direction and leadership in techniques and tools to lower-level staff. Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions. Testing & Documentation Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve highly complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by triaging and resolving highly complex issues to ensure prompt, effective service. Other duties as assigned. In addition to the duties described above Work with the Director of Technology to conduct technology needs analysis, business analysis and technology consulting services for WSE stakeholders. Attend meetings, communicate stakeholder needs, document requirements, and manage other administrative tasks. Support WSE programs and initiatives involving technology transformation, evaluation, and/or adoption, including AI enablement and transformation. Make recommendations and appropriate decisions using available resources, data, and stakeholder requirements when identifying technology solutions. Design and deliver digital products (e.g., websites, SharePoint sites, digital media, and course assets) and/or coordinate with 3rd party vendors to deliver solutions. Minimum Qualifications Bachelor's Degree. Six years of related experience preferably within testing and business requirement gathering. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Experience with educational technology (e.g., Canvas LMS and 3rd party tools). Experience with ChatGPT. Experience with Zendesk Support and Guide. Experience with video communications (e.g., Zoom). Knowledge in the assigned application as well as the platform on which it runs. Higher education experience is helpful but not required. Expected Skills Proficiency Level Agile Methodology - Advanced Application Architecture - Advanced Data Architecture and Design - Advanced Data Visualization - Advanced JIRA - Advanced Operating Systems - Advanced Product Requirements - Advanced Software Development Life Cycle - Advanced Software Documentation - Advanced Systems Architecture - Advanced User Story - Advanced Workflow Management - Advanced The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Sr. Business Solution Analyst Job Posting Title (Working Title): Sr. Technology Solutions Analyst (Center for Media & Technology Solutions) Role/Level/Range: ATP/04/PF Starting Salary Range: $43.84 - $76.82 HRLY (Commensurate w/exp.) Employee group: Part-time Schedule: M-F, 19 hrs wkly FLSA Status: Exempt Location: Remote Department name: Ctr for Media & Tech Solutions . click apply for full job details
Business Analyst Senior
InsideHigherEd Atlanta, Georgia
Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details
01/14/2026
Full time
Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details
Director, Enterprise Student Information Systems (PeopleSoft and other SaaS)
InsideHigherEd Worcester, Massachusetts
Overview POSITION SUMMARY: Under the general direction of the Associate Chief Information Officer or designee, the Director of Academic Technology is responsible for the strategic planning, resourcing, programming and implementation of institutional software for supporting academic operations at the University of Massachusetts Chan Medical School. This includes designing, developing and implementing and supporting various technological solutions to enable academic operations and continuous process improvement. In addition, he/she will serve as SME, and consultant to the Medical School students, faculty and staff. He/she will perform diverse and complex duties in a manner consistent with a dynamic and active academic education and research community. Responsibilities ESSENTIAL FUNCTIONS: Management Process Develop goals around Academic Technology at the Medical School. Socialize and gain adoption of those goals across the various constituents Promote the collaboration tools for the academic mission across the five UMass campuses through education and community building. Ensure that the appropriate academic systems are available for students, faculty and staff at UMass Chan. Lead the evolution, installation, maintenance, configuration, and customization of the academic infrastructure and facilitate the strategic needs of the academic community Develop recommendations for creating a collaborative environment for end user services, infrastructure access and the evaluation of new technologies/products Manage and lead the academic development team supporting Student Information Systems and integrations, ensuring effective team management and delivery. Coaching Facilitate accommodations and solutions for the academic community related to IT services and infrastructure utilization that are outside of standard School practices Lead the Academic Technology governance process for managing the delivery of academic based requests Develop the model for providing the sustainable support required for academic initiatives at a campus-wide level, as well as the ability to support the individual departments in the administration and support of their local environments Coordinate and provide resource to activities in support of UMMS' three graduate schools and academic offices Assist or lead in the coordination of optimizing academic processes and automating academic systems identification, build and acquisition Consulting Provide consultation to UMass students and faculty in the utilization of local support environments and academic tools for education Provide technical resource for quality assurance, debugging/tuning and in the software development architectures for the three UMass schools and academic offices Compliance Conduct and manage technology education programs, workshops and conferences Develop and manage sustainable budget models for academic initiatives Coordinate support services and models for current and future services Encourage that department based academic IT systems meet all university, state and federal requirements for data sharing, integrity, security and business continuity Qualifications REQUIRED QUALIFICATIONS: Bachelor's Level Degree in Information Systems Management or Computer Science related majors 5 years of management/supervisory experience in large IT organization with at least 4 in the field of academic/research IT and 3 years in an Academic Medical Center Demonstrated strategic thinking abilities and an enterprise-wide perspective, effective negotiator and consensus builder in an academic setting and will have a collaborative leadership style with excellent interpersonal, written and oral communication skills Strong project management skills Excellent written and verbal communication skills with technical and non-technical users Strong interpersonal and consensus-building skills Ability to lead, manage, and deal with ambiguity in a dynamic and growing research community Additional Information PREFERRED QUALIFICATIONS: Master's Level Degree or equivalent Master's in Computers Engineering or Computer Science, MBA or equivalent degree(s), with proven experience in providing solutions in a academic environment Demonstrate data proficiency and prior experience managing development teams In-depth understanding of PeopleSoft Campus Solutions
01/14/2026
Full time
Overview POSITION SUMMARY: Under the general direction of the Associate Chief Information Officer or designee, the Director of Academic Technology is responsible for the strategic planning, resourcing, programming and implementation of institutional software for supporting academic operations at the University of Massachusetts Chan Medical School. This includes designing, developing and implementing and supporting various technological solutions to enable academic operations and continuous process improvement. In addition, he/she will serve as SME, and consultant to the Medical School students, faculty and staff. He/she will perform diverse and complex duties in a manner consistent with a dynamic and active academic education and research community. Responsibilities ESSENTIAL FUNCTIONS: Management Process Develop goals around Academic Technology at the Medical School. Socialize and gain adoption of those goals across the various constituents Promote the collaboration tools for the academic mission across the five UMass campuses through education and community building. Ensure that the appropriate academic systems are available for students, faculty and staff at UMass Chan. Lead the evolution, installation, maintenance, configuration, and customization of the academic infrastructure and facilitate the strategic needs of the academic community Develop recommendations for creating a collaborative environment for end user services, infrastructure access and the evaluation of new technologies/products Manage and lead the academic development team supporting Student Information Systems and integrations, ensuring effective team management and delivery. Coaching Facilitate accommodations and solutions for the academic community related to IT services and infrastructure utilization that are outside of standard School practices Lead the Academic Technology governance process for managing the delivery of academic based requests Develop the model for providing the sustainable support required for academic initiatives at a campus-wide level, as well as the ability to support the individual departments in the administration and support of their local environments Coordinate and provide resource to activities in support of UMMS' three graduate schools and academic offices Assist or lead in the coordination of optimizing academic processes and automating academic systems identification, build and acquisition Consulting Provide consultation to UMass students and faculty in the utilization of local support environments and academic tools for education Provide technical resource for quality assurance, debugging/tuning and in the software development architectures for the three UMass schools and academic offices Compliance Conduct and manage technology education programs, workshops and conferences Develop and manage sustainable budget models for academic initiatives Coordinate support services and models for current and future services Encourage that department based academic IT systems meet all university, state and federal requirements for data sharing, integrity, security and business continuity Qualifications REQUIRED QUALIFICATIONS: Bachelor's Level Degree in Information Systems Management or Computer Science related majors 5 years of management/supervisory experience in large IT organization with at least 4 in the field of academic/research IT and 3 years in an Academic Medical Center Demonstrated strategic thinking abilities and an enterprise-wide perspective, effective negotiator and consensus builder in an academic setting and will have a collaborative leadership style with excellent interpersonal, written and oral communication skills Strong project management skills Excellent written and verbal communication skills with technical and non-technical users Strong interpersonal and consensus-building skills Ability to lead, manage, and deal with ambiguity in a dynamic and growing research community Additional Information PREFERRED QUALIFICATIONS: Master's Level Degree or equivalent Master's in Computers Engineering or Computer Science, MBA or equivalent degree(s), with proven experience in providing solutions in a academic environment Demonstrate data proficiency and prior experience managing development teams In-depth understanding of PeopleSoft Campus Solutions
ServiceNow Engineer
Ekman Associates, Inc Woodland Hills, California
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
01/06/2026
Full time
Job Description Title: ServiceNow Engineer Location: Woodland Hills, CA / Hybrid 3 Days Onsite Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands. Summary: The role will also be responsible for driving standardization and best practice platform management and help in optimizing the platform performance while reducing technical debt. This role will collaborate with the existing platform team, IT Service Owners, Analysts, and external vendors to build code and engineer solutions to meet delivery of projects / work items. Development areas will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User Interface policies, scripts, etc. This role will participate in administration of ServiceNow to include upgrades, updates, etc. as needed. Key Skills ServiceNow CMDB Responsibilities: Develop standards and practices for maintaining the architecture model and health of the ServiceNow platform Evaluate demands against ServiceNow platform architecture, platform capabilities, and best practices Guide ServiceNow platform design, including considerations for integration and performance Assess architecture and solution designs to support business objectives including alignment with ServiceNow implementation best practices Analyze business requirements to configure / develop / enable capabilities using the ServiceNow platform Help prototype and accelerate time to deploy Lead and participate in the development and configuration of various areas including, but not limited to Service Portal, Service Catalog items, Incident, Problem, Change, Knowledge, Configuration Management (CMDB), HRSD, VR and Reporting / Performance Analytics Participate / conduct code walkthroughs with other team members, develop coding standards and review code work for accuracy and functionality Evaluate alternate solutions, identify the best option, and drive implementation Advises on configuration and coding standards Support ServiceNow version upgrades Analyze, troubleshoot, and fix identified ServiceNow system issues Qualifications: A Bachelor's degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations 6+ years of experience working with ITSM solutions in an enterprise environment 6+ years of ServiceNow development / implementation / integration / administrative experience 10+ years of experience working in team of developer(s) Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) Experience working with databases (MySQL, Oracle, SQL Server, etc.) Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus Experience providing training on using SNOW tool capabilities and ITIL processes Ability to learn and adapt to new technologies applicable to the ServiceNow platform Ability to understand complex business needs and adapt appropriately Ability to collaborate with senior-level management Ability to lead/influence others effectively Strong & Effective communication and presentation skills Qualified Candidates Only : If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume . To learn more about Ekman Associates, Inc. please visit our website at
VDC Engineer
The LiRo Group New York, New York
VDC Engineer US-NY-New York Job ID: Type: As Needed # of Openings: 1 Category: Information Technology The LiRo Group Overview We have an immediate need for a VDC Engineer for our New York City Office in lower Manhattan. LiRo-Hill Virtual Design & Construction Operations (VDCO) is a multidisciplinary practice seamlessly integrating technology and innovation for the built environment. Our team has a long history of delivering complex, ambitious projects utilizing the latest technology. The team consists of full-time staff with backgrounds and focuses ranging from Architecture, Engineering, Construction Management and Operations. We implement BIM, Reality Capture, 3D coordination, Project Controls, Data Analytics, BIM Implementation Consulting, and much more. Come join our team! We are looking to build services and capabilities through the growth of our key asset - our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to be a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. Responsibilities Assist in Scan-to-BIM workflows including LiDAR scanning and point cloud processing. Produce highly detailed 3D models using Revit, consistent with AEC industry guidelines, and LiRo standards and practices. Create design and construction documentation including axonometric 3D views, sections and elevations. Create 4D models using resource loaded P6 schedules and Fuzor/Synchro. Create renderings and simulations on an as-needed basis for marketing or project use Use tools such as Navisworks and ACC to support project collaboration and coordination across multiple disciplines. Interface with Construction/Design teams to coordinate BIM content and approaches, model exchanges, quality control, and delivery. Visualize and create reports on an ongoing basis. Troubleshoot BIM software and platform issues and stay current with emerging tools and technologies. Qualifications Required Qualifications: Bachelor's degree or higher in Architecture, Engineering, Civil Engineering, Construction Management, or an AEC-related discipline. Min. 3 years of hands-on experience working as a BIM/VDC Professional. Excellent verbal and written communication/presentation skills, with the ability to express ideas clearly and professionally to both technical and non-technical audiences. Ability to read, understand, and interpret contract drawings, specifications, scopes of work, and project schedules. Proficiency in Autodesk products such as Revit, AutoCAD, Civil 3D, Navisworks, and ACC Model Coordination. Strong Revit Modeling experience. Experience performing and utilizing 3D laser scans on projects. Preferred Qualifications: Experience working with Public Sector clients / projects is highly preferred . Experience with software development using Revit APIs, Python, and Dynamo is a plus. Familiarity with Bentley software, ArcGIS, AutoCAD, Primavera P6, or IBM Maximo is advantageous. Experience utilizing data analytics and visualization tools such as Power BI is a plus. Additional Information: Valid Driver's License, ability to drive to job sites. This position requires often driving to, working from client/field offices in and around NYC areas. The candidate must be authorized to work in the USA. Visa Sponsorship is not available. Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. -We offer a comprehensive benefits package and a positive work environment -Compensation: Minimum: $75,000: Maximum: $115,000. The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined on the individual candidates' qualifications and location. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. PIc63e10bf3aef-9915
12/17/2025
Full time
VDC Engineer US-NY-New York Job ID: Type: As Needed # of Openings: 1 Category: Information Technology The LiRo Group Overview We have an immediate need for a VDC Engineer for our New York City Office in lower Manhattan. LiRo-Hill Virtual Design & Construction Operations (VDCO) is a multidisciplinary practice seamlessly integrating technology and innovation for the built environment. Our team has a long history of delivering complex, ambitious projects utilizing the latest technology. The team consists of full-time staff with backgrounds and focuses ranging from Architecture, Engineering, Construction Management and Operations. We implement BIM, Reality Capture, 3D coordination, Project Controls, Data Analytics, BIM Implementation Consulting, and much more. Come join our team! We are looking to build services and capabilities through the growth of our key asset - our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to be a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. Responsibilities Assist in Scan-to-BIM workflows including LiDAR scanning and point cloud processing. Produce highly detailed 3D models using Revit, consistent with AEC industry guidelines, and LiRo standards and practices. Create design and construction documentation including axonometric 3D views, sections and elevations. Create 4D models using resource loaded P6 schedules and Fuzor/Synchro. Create renderings and simulations on an as-needed basis for marketing or project use Use tools such as Navisworks and ACC to support project collaboration and coordination across multiple disciplines. Interface with Construction/Design teams to coordinate BIM content and approaches, model exchanges, quality control, and delivery. Visualize and create reports on an ongoing basis. Troubleshoot BIM software and platform issues and stay current with emerging tools and technologies. Qualifications Required Qualifications: Bachelor's degree or higher in Architecture, Engineering, Civil Engineering, Construction Management, or an AEC-related discipline. Min. 3 years of hands-on experience working as a BIM/VDC Professional. Excellent verbal and written communication/presentation skills, with the ability to express ideas clearly and professionally to both technical and non-technical audiences. Ability to read, understand, and interpret contract drawings, specifications, scopes of work, and project schedules. Proficiency in Autodesk products such as Revit, AutoCAD, Civil 3D, Navisworks, and ACC Model Coordination. Strong Revit Modeling experience. Experience performing and utilizing 3D laser scans on projects. Preferred Qualifications: Experience working with Public Sector clients / projects is highly preferred . Experience with software development using Revit APIs, Python, and Dynamo is a plus. Familiarity with Bentley software, ArcGIS, AutoCAD, Primavera P6, or IBM Maximo is advantageous. Experience utilizing data analytics and visualization tools such as Power BI is a plus. Additional Information: Valid Driver's License, ability to drive to job sites. This position requires often driving to, working from client/field offices in and around NYC areas. The candidate must be authorized to work in the USA. Visa Sponsorship is not available. Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. -We offer a comprehensive benefits package and a positive work environment -Compensation: Minimum: $75,000: Maximum: $115,000. The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined on the individual candidates' qualifications and location. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. PIc63e10bf3aef-9915
Senior Manager, Information Security Office Consultant
Capital One Williamsburg, Virginia
Senior Manager, Information Security Office Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. As a Senior Manager, You will play a leading role in delivering product security advisory services for a fast moving project within a line of business portfolio, working closely with other professionals as required. You have the ability to lead complex problem solving in partnership with multiple stakeholders in a fast-paced environment, driving results with critical impact. You will work with the other Information security consultants, business, technology and risk partners to achieve time sensitive goals and objectives in a secure manner with a heavy forward lean on modern software and technology architectures. Responsibilities: Act as an Information Security point of contact for a business function within the Card line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standards Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management. Partner closely with engineers, product managers, and other cross-functional partners to help break down complexity and organizational silos to problem solve. Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special Information Security hot topics for the business Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have experience in securing large-scale e-commerce platforms, with deep understanding of payments systems, customer data protection across high transaction environments ensuring protection of user data across internal and partner ecosystems. You have a deep passion for Securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 5 years of experience providing guidance and oversight of Security concepts At least 5 years of experience performing security risk assessments and security architecture reviews At least 5 years of experience with architecture, software design, networking, and cloud infrastructure At least 4 years of experience with cloud security engineering Preferred Qualifications: Bachelor's Degree 6+ years of experience Application Security, Threat Modeling, Penetration Testing, Vulnerability Management 4+ years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure) 2+ years experience in e-commerce industry 2+ years of experience building software utilizing public cloud (e.g. AWS, GCP, Azure) 1+ years of experience in security integration for Mergers and Acquisitions 1+ years of experience with Cloud patch management practices such as system rehydration and image management 1+ years of experience utilizing Agile methodologies 1+ years of experience with Software Security Architecture 1+ years of experience with Application Security 1+ years of experience with Threat Modeling 1+ years of experience with Penetration Testing and/or Vulnerability Management 1+ years of experience with integrating SaaS products into an Enterprise Environment 1+ years of experience with securing Container services 1+ years of experience with Splunk-Fu and Enterprise Monitoring experience 1+ years of experience in a Financial services industry experience 1+ years of experience with Offensive or Defensive Security techniques AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Information Security Office Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. As a Senior Manager, You will play a leading role in delivering product security advisory services for a fast moving project within a line of business portfolio, working closely with other professionals as required. You have the ability to lead complex problem solving in partnership with multiple stakeholders in a fast-paced environment, driving results with critical impact. You will work with the other Information security consultants, business, technology and risk partners to achieve time sensitive goals and objectives in a secure manner with a heavy forward lean on modern software and technology architectures. Responsibilities: Act as an Information Security point of contact for a business function within the Card line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standards Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management. Partner closely with engineers, product managers, and other cross-functional partners to help break down complexity and organizational silos to problem solve. Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special Information Security hot topics for the business Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have experience in securing large-scale e-commerce platforms, with deep understanding of payments systems, customer data protection across high transaction environments ensuring protection of user data across internal and partner ecosystems. You have a deep passion for Securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 5 years of experience providing guidance and oversight of Security concepts At least 5 years of experience performing security risk assessments and security architecture reviews At least 5 years of experience with architecture, software design, networking, and cloud infrastructure At least 4 years of experience with cloud security engineering Preferred Qualifications: Bachelor's Degree 6+ years of experience Application Security, Threat Modeling, Penetration Testing, Vulnerability Management 4+ years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure) 2+ years experience in e-commerce industry 2+ years of experience building software utilizing public cloud (e.g. AWS, GCP, Azure) 1+ years of experience in security integration for Mergers and Acquisitions 1+ years of experience with Cloud patch management practices such as system rehydration and image management 1+ years of experience utilizing Agile methodologies 1+ years of experience with Software Security Architecture 1+ years of experience with Application Security 1+ years of experience with Threat Modeling 1+ years of experience with Penetration Testing and/or Vulnerability Management 1+ years of experience with integrating SaaS products into an Enterprise Environment 1+ years of experience with securing Container services 1+ years of experience with Splunk-Fu and Enterprise Monitoring experience 1+ years of experience in a Financial services industry experience 1+ years of experience with Offensive or Defensive Security techniques AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Technology Change Risk Oversight
Capital One Fredericksburg, Virginia
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
12/17/2025
Full time
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
Senior Manager, Information Security Office (ISO) Consultant
Capital One Waco, Texas
Senior Manager, Information Security Office (ISO) Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with modern software, big data ecosystems, and cloud based technologies. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. Responsibilities: Act as a central Information Security point of contact for the Enterprise Platforms line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Data Security, Web Security, and Mobile Security Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures, and standards Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in development processes Escalate and manage cyber security risk Educate and influence executive leadership and associates to effectively leverage security capabilities and solutions to mitigate risks and emerging threats Deliver Cyber agenda and integration of Information Security within business objectives for the line of business area Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment Work with line of business leadership to anticipate their objectives and needs to better serve the line of business About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have a deep passion for securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives You are able to tailor communications and analysis to the intended audience Basic Qualifications: High School Diploma, GED, or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 6 years of experience providing guidance and oversight of cyber security concepts At least 5 years of experience performing security risk assessments or security architecture reviews At least 5 years of experience with architecture, software design, networking, or cloud infrastructure At least 4 years of experience with cloud security engineering At least 2 years experience utilizing agile methodologies within DevOps environments Preferred Qualifications: Bachelor's Degree 8+ years of experience in cyber security or information technology 6+ years of experience in securing a public cloud environment 5+ years of experience securing Identity Applications 5+ years of experience with Threat Modeling AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Information Security Office (ISO) Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with modern software, big data ecosystems, and cloud based technologies. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. Responsibilities: Act as a central Information Security point of contact for the Enterprise Platforms line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Data Security, Web Security, and Mobile Security Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures, and standards Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in development processes Escalate and manage cyber security risk Educate and influence executive leadership and associates to effectively leverage security capabilities and solutions to mitigate risks and emerging threats Deliver Cyber agenda and integration of Information Security within business objectives for the line of business area Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment Work with line of business leadership to anticipate their objectives and needs to better serve the line of business About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have a deep passion for securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives You are able to tailor communications and analysis to the intended audience Basic Qualifications: High School Diploma, GED, or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 6 years of experience providing guidance and oversight of cyber security concepts At least 5 years of experience performing security risk assessments or security architecture reviews At least 5 years of experience with architecture, software design, networking, or cloud infrastructure At least 4 years of experience with cloud security engineering At least 2 years experience utilizing agile methodologies within DevOps environments Preferred Qualifications: Bachelor's Degree 8+ years of experience in cyber security or information technology 6+ years of experience in securing a public cloud environment 5+ years of experience securing Identity Applications 5+ years of experience with Threat Modeling AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Information Security Office Consultant
Capital One Washington, Washington DC
Senior Manager, Information Security Office Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. As a Senior Manager, You will play a leading role in delivering product security advisory services for a fast moving project within a line of business portfolio, working closely with other professionals as required. You have the ability to lead complex problem solving in partnership with multiple stakeholders in a fast-paced environment, driving results with critical impact. You will work with the other Information security consultants, business, technology and risk partners to achieve time sensitive goals and objectives in a secure manner with a heavy forward lean on modern software and technology architectures. Responsibilities: Act as an Information Security point of contact for a business function within the Card line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standards Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management. Partner closely with engineers, product managers, and other cross-functional partners to help break down complexity and organizational silos to problem solve. Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special Information Security hot topics for the business Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have experience in securing large-scale e-commerce platforms, with deep understanding of payments systems, customer data protection across high transaction environments ensuring protection of user data across internal and partner ecosystems. You have a deep passion for Securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 5 years of experience providing guidance and oversight of Security concepts At least 5 years of experience performing security risk assessments and security architecture reviews At least 5 years of experience with architecture, software design, networking, and cloud infrastructure At least 4 years of experience with cloud security engineering Preferred Qualifications: Bachelor's Degree 6+ years of experience Application Security, Threat Modeling, Penetration Testing, Vulnerability Management 4+ years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure) 2+ years experience in e-commerce industry 2+ years of experience building software utilizing public cloud (e.g. AWS, GCP, Azure) 1+ years of experience in security integration for Mergers and Acquisitions 1+ years of experience with Cloud patch management practices such as system rehydration and image management 1+ years of experience utilizing Agile methodologies 1+ years of experience with Software Security Architecture 1+ years of experience with Application Security 1+ years of experience with Threat Modeling 1+ years of experience with Penetration Testing and/or Vulnerability Management 1+ years of experience with integrating SaaS products into an Enterprise Environment 1+ years of experience with securing Container services 1+ years of experience with Splunk-Fu and Enterprise Monitoring experience 1+ years of experience in a Financial services industry experience 1+ years of experience with Offensive or Defensive Security techniques AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Information Security Office Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. As a Senior Manager, You will play a leading role in delivering product security advisory services for a fast moving project within a line of business portfolio, working closely with other professionals as required. You have the ability to lead complex problem solving in partnership with multiple stakeholders in a fast-paced environment, driving results with critical impact. You will work with the other Information security consultants, business, technology and risk partners to achieve time sensitive goals and objectives in a secure manner with a heavy forward lean on modern software and technology architectures. Responsibilities: Act as an Information Security point of contact for a business function within the Card line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standards Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management. Partner closely with engineers, product managers, and other cross-functional partners to help break down complexity and organizational silos to problem solve. Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special Information Security hot topics for the business Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have experience in securing large-scale e-commerce platforms, with deep understanding of payments systems, customer data protection across high transaction environments ensuring protection of user data across internal and partner ecosystems. You have a deep passion for Securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 5 years of experience providing guidance and oversight of Security concepts At least 5 years of experience performing security risk assessments and security architecture reviews At least 5 years of experience with architecture, software design, networking, and cloud infrastructure At least 4 years of experience with cloud security engineering Preferred Qualifications: Bachelor's Degree 6+ years of experience Application Security, Threat Modeling, Penetration Testing, Vulnerability Management 4+ years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure) 2+ years experience in e-commerce industry 2+ years of experience building software utilizing public cloud (e.g. AWS, GCP, Azure) 1+ years of experience in security integration for Mergers and Acquisitions 1+ years of experience with Cloud patch management practices such as system rehydration and image management 1+ years of experience utilizing Agile methodologies 1+ years of experience with Software Security Architecture 1+ years of experience with Application Security 1+ years of experience with Threat Modeling 1+ years of experience with Penetration Testing and/or Vulnerability Management 1+ years of experience with integrating SaaS products into an Enterprise Environment 1+ years of experience with securing Container services 1+ years of experience with Splunk-Fu and Enterprise Monitoring experience 1+ years of experience in a Financial services industry experience 1+ years of experience with Offensive or Defensive Security techniques AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Information Security Office (ISO) Consultant
Capital One Plano, Texas
Senior Manager, Information Security Office (ISO) Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with modern software, big data ecosystems, and cloud based technologies. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. Responsibilities: Act as a central Information Security point of contact for the Enterprise Platforms line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Data Security, Web Security, and Mobile Security Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures, and standards Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in development processes Escalate and manage cyber security risk Educate and influence executive leadership and associates to effectively leverage security capabilities and solutions to mitigate risks and emerging threats Deliver Cyber agenda and integration of Information Security within business objectives for the line of business area Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment Work with line of business leadership to anticipate their objectives and needs to better serve the line of business About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have a deep passion for securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives You are able to tailor communications and analysis to the intended audience Basic Qualifications: High School Diploma, GED, or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 6 years of experience providing guidance and oversight of cyber security concepts At least 5 years of experience performing security risk assessments or security architecture reviews At least 5 years of experience with architecture, software design, networking, or cloud infrastructure At least 4 years of experience with cloud security engineering At least 2 years experience utilizing agile methodologies within DevOps environments Preferred Qualifications: Bachelor's Degree 8+ years of experience in cyber security or information technology 6+ years of experience in securing a public cloud environment 5+ years of experience securing Identity Applications 5+ years of experience with Threat Modeling AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Information Security Office (ISO) Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with modern software, big data ecosystems, and cloud based technologies. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. Responsibilities: Act as a central Information Security point of contact for the Enterprise Platforms line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Data Security, Web Security, and Mobile Security Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures, and standards Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in development processes Escalate and manage cyber security risk Educate and influence executive leadership and associates to effectively leverage security capabilities and solutions to mitigate risks and emerging threats Deliver Cyber agenda and integration of Information Security within business objectives for the line of business area Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment Work with line of business leadership to anticipate their objectives and needs to better serve the line of business About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have a deep passion for securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives You are able to tailor communications and analysis to the intended audience Basic Qualifications: High School Diploma, GED, or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 6 years of experience providing guidance and oversight of cyber security concepts At least 5 years of experience performing security risk assessments or security architecture reviews At least 5 years of experience with architecture, software design, networking, or cloud infrastructure At least 4 years of experience with cloud security engineering At least 2 years experience utilizing agile methodologies within DevOps environments Preferred Qualifications: Bachelor's Degree 8+ years of experience in cyber security or information technology 6+ years of experience in securing a public cloud environment 5+ years of experience securing Identity Applications 5+ years of experience with Threat Modeling AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Information Security Office Consultant
Capital One Richmond, Virginia
Senior Manager, Information Security Office Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. As a Senior Manager, You will play a leading role in delivering product security advisory services for a fast moving project within a line of business portfolio, working closely with other professionals as required. You have the ability to lead complex problem solving in partnership with multiple stakeholders in a fast-paced environment, driving results with critical impact. You will work with the other Information security consultants, business, technology and risk partners to achieve time sensitive goals and objectives in a secure manner with a heavy forward lean on modern software and technology architectures. Responsibilities: Act as an Information Security point of contact for a business function within the Card line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standards Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management. Partner closely with engineers, product managers, and other cross-functional partners to help break down complexity and organizational silos to problem solve. Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special Information Security hot topics for the business Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have experience in securing large-scale e-commerce platforms, with deep understanding of payments systems, customer data protection across high transaction environments ensuring protection of user data across internal and partner ecosystems. You have a deep passion for Securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 5 years of experience providing guidance and oversight of Security concepts At least 5 years of experience performing security risk assessments and security architecture reviews At least 5 years of experience with architecture, software design, networking, and cloud infrastructure At least 4 years of experience with cloud security engineering Preferred Qualifications: Bachelor's Degree 6+ years of experience Application Security, Threat Modeling, Penetration Testing, Vulnerability Management 4+ years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure) 2+ years experience in e-commerce industry 2+ years of experience building software utilizing public cloud (e.g. AWS, GCP, Azure) 1+ years of experience in security integration for Mergers and Acquisitions 1+ years of experience with Cloud patch management practices such as system rehydration and image management 1+ years of experience utilizing Agile methodologies 1+ years of experience with Software Security Architecture 1+ years of experience with Application Security 1+ years of experience with Threat Modeling 1+ years of experience with Penetration Testing and/or Vulnerability Management 1+ years of experience with integrating SaaS products into an Enterprise Environment 1+ years of experience with securing Container services 1+ years of experience with Splunk-Fu and Enterprise Monitoring experience 1+ years of experience in a Financial services industry experience 1+ years of experience with Offensive or Defensive Security techniques AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Information Security Office Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. As a Senior Manager, You will play a leading role in delivering product security advisory services for a fast moving project within a line of business portfolio, working closely with other professionals as required. You have the ability to lead complex problem solving in partnership with multiple stakeholders in a fast-paced environment, driving results with critical impact. You will work with the other Information security consultants, business, technology and risk partners to achieve time sensitive goals and objectives in a secure manner with a heavy forward lean on modern software and technology architectures. Responsibilities: Act as an Information Security point of contact for a business function within the Card line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standards Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management. Partner closely with engineers, product managers, and other cross-functional partners to help break down complexity and organizational silos to problem solve. Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special Information Security hot topics for the business Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have experience in securing large-scale e-commerce platforms, with deep understanding of payments systems, customer data protection across high transaction environments ensuring protection of user data across internal and partner ecosystems. You have a deep passion for Securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 5 years of experience providing guidance and oversight of Security concepts At least 5 years of experience performing security risk assessments and security architecture reviews At least 5 years of experience with architecture, software design, networking, and cloud infrastructure At least 4 years of experience with cloud security engineering Preferred Qualifications: Bachelor's Degree 6+ years of experience Application Security, Threat Modeling, Penetration Testing, Vulnerability Management 4+ years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure) 2+ years experience in e-commerce industry 2+ years of experience building software utilizing public cloud (e.g. AWS, GCP, Azure) 1+ years of experience in security integration for Mergers and Acquisitions 1+ years of experience with Cloud patch management practices such as system rehydration and image management 1+ years of experience utilizing Agile methodologies 1+ years of experience with Software Security Architecture 1+ years of experience with Application Security 1+ years of experience with Threat Modeling 1+ years of experience with Penetration Testing and/or Vulnerability Management 1+ years of experience with integrating SaaS products into an Enterprise Environment 1+ years of experience with securing Container services 1+ years of experience with Splunk-Fu and Enterprise Monitoring experience 1+ years of experience in a Financial services industry experience 1+ years of experience with Offensive or Defensive Security techniques AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Technology Change Risk Oversight
Capital One Baltimore, Maryland
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
12/17/2025
Full time
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
Senior Manager, Technology Change Risk Oversight
Capital One Dover, Delaware
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
12/17/2025
Full time
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
Senior Manager, Information Security Office Consultant
Capital One Newport News, Virginia
Senior Manager, Information Security Office Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. As a Senior Manager, You will play a leading role in delivering product security advisory services for a fast moving project within a line of business portfolio, working closely with other professionals as required. You have the ability to lead complex problem solving in partnership with multiple stakeholders in a fast-paced environment, driving results with critical impact. You will work with the other Information security consultants, business, technology and risk partners to achieve time sensitive goals and objectives in a secure manner with a heavy forward lean on modern software and technology architectures. Responsibilities: Act as an Information Security point of contact for a business function within the Card line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standards Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management. Partner closely with engineers, product managers, and other cross-functional partners to help break down complexity and organizational silos to problem solve. Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special Information Security hot topics for the business Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have experience in securing large-scale e-commerce platforms, with deep understanding of payments systems, customer data protection across high transaction environments ensuring protection of user data across internal and partner ecosystems. You have a deep passion for Securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 5 years of experience providing guidance and oversight of Security concepts At least 5 years of experience performing security risk assessments and security architecture reviews At least 5 years of experience with architecture, software design, networking, and cloud infrastructure At least 4 years of experience with cloud security engineering Preferred Qualifications: Bachelor's Degree 6+ years of experience Application Security, Threat Modeling, Penetration Testing, Vulnerability Management 4+ years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure) 2+ years experience in e-commerce industry 2+ years of experience building software utilizing public cloud (e.g. AWS, GCP, Azure) 1+ years of experience in security integration for Mergers and Acquisitions 1+ years of experience with Cloud patch management practices such as system rehydration and image management 1+ years of experience utilizing Agile methodologies 1+ years of experience with Software Security Architecture 1+ years of experience with Application Security 1+ years of experience with Threat Modeling 1+ years of experience with Penetration Testing and/or Vulnerability Management 1+ years of experience with integrating SaaS products into an Enterprise Environment 1+ years of experience with securing Container services 1+ years of experience with Splunk-Fu and Enterprise Monitoring experience 1+ years of experience in a Financial services industry experience 1+ years of experience with Offensive or Defensive Security techniques AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/17/2025
Full time
Senior Manager, Information Security Office Consultant At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with Cloud Service technologies like Storage Services, Security & Access Control Management, Container Services, and API Implementation and Management. You are familiar with various Cloud computing models to include IaaS, PaaS, and SaaS along with their architectural differences. Security is essential to what we do here, from protecting our customers to our associates. As a Senior Manager, You will play a leading role in delivering product security advisory services for a fast moving project within a line of business portfolio, working closely with other professionals as required. You have the ability to lead complex problem solving in partnership with multiple stakeholders in a fast-paced environment, driving results with critical impact. You will work with the other Information security consultants, business, technology and risk partners to achieve time sensitive goals and objectives in a secure manner with a heavy forward lean on modern software and technology architectures. Responsibilities: Act as an Information Security point of contact for a business function within the Card line of business Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management Serve as an expert in Capital One's Information Security capabilities, solutions, policies, procedures and standards Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management. Partner closely with engineers, product managers, and other cross-functional partners to help break down complexity and organizational silos to problem solve. Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special Information Security hot topics for the business Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have experience in securing large-scale e-commerce platforms, with deep understanding of payments systems, customer data protection across high transaction environments ensuring protection of user data across internal and partner ecosystems. You have a deep passion for Securing modern computing platforms You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 5 years of experience providing guidance and oversight of Security concepts At least 5 years of experience performing security risk assessments and security architecture reviews At least 5 years of experience with architecture, software design, networking, and cloud infrastructure At least 4 years of experience with cloud security engineering Preferred Qualifications: Bachelor's Degree 6+ years of experience Application Security, Threat Modeling, Penetration Testing, Vulnerability Management 4+ years of experience in securing a public cloud environment (e.g. AWS, GCP, Azure) 2+ years experience in e-commerce industry 2+ years of experience building software utilizing public cloud (e.g. AWS, GCP, Azure) 1+ years of experience in security integration for Mergers and Acquisitions 1+ years of experience with Cloud patch management practices such as system rehydration and image management 1+ years of experience utilizing Agile methodologies 1+ years of experience with Software Security Architecture 1+ years of experience with Application Security 1+ years of experience with Threat Modeling 1+ years of experience with Penetration Testing and/or Vulnerability Management 1+ years of experience with integrating SaaS products into an Enterprise Environment 1+ years of experience with securing Container services 1+ years of experience with Splunk-Fu and Enterprise Monitoring experience 1+ years of experience in a Financial services industry experience 1+ years of experience with Offensive or Defensive Security techniques AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP) certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Plano, TX: $204,900 - $233,800 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Technology Change Risk Oversight
Capital One New York, New York
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
12/17/2025
Full time
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
Senior Manager, Technology Change Risk Oversight
Capital One Petersburg, Virginia
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
12/17/2025
Full time
Senior Manager, Technology Change Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The 100 professionals in TRM are trusted experts who oversee 14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversight you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr Manager, Cyber Technical Richmond, VA: $204,900 - $233,800 for Sr Manager, Cyber Technical New York, NY: $245,900 - $280,600 for Sr Manager, Cyber Technical Riverwoods, IL: $204,900 - $233,800 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details

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