Posting Number: Posting/Functional Title: Systems Administrator II University Pay Plan Title: Systems Administrator II Location: San Marcos Department: Dept of Information Systems & Analytics Recruitment Type: Open Recruiting Job Type: Full-Time Funding Source: Permanent Monthly Salary: $5,541.67 - $6,835.88 Job Category : Exempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.: Baccalaureate degree from a recognized university in a technical field such as Computer Science, Information Technology, or Data Science. Technical experience managing servers, databases and data warehouses, and computer hardware and software. Proven Working knowledge of Windows and Linux server environments. Proficiency in at least one Cloud Computing platform such as Microsoft Azure as well as database operating environment to include Database, Integration, Analysis and Reporting Services. Proficiency in at least one web conferencing tool such as Zoom or WebEx in delivery of courses in distance education format. Proficiency in at least one programming or scripting language. Preferred Qualifications: A Master's degree from a recognized university in a technical field such Computer Science, Information Technology, and Data Science. Experience working with cloud computing and mobile platforms, Hadoop, Spark, Azure, etc. Experience in managing Microsoft SQL Server installation to host databases, integration, analysis and reporting services in a virtual environment as well as manage user access and data security. Recognized professional technical certification in Information Technology, database server management, and Cloud Computing platform is highly desirable. 3-5 years of technical experience managing servers, databases and data warehouses, and computer hardware and software. Job Description: The Department of Information Systems and Analytics (ISA) in the McCoy College of Business at Texas State University is seeking applicants for a Systems Administrator II position beginning Spring 2026. The selected applicant will be expected to Administer and manage department's physical servers and virtual servers hosted in the University's server farm in support of the department's graduate and undergraduate academic programs. This includes configuration of servers to host databases, data warehouses, and web services to support courses in data analytics and information processing. The selected applicant will be expected to administer and manage the department's computer labs. Further, the individual will be responsible for the configuration of cloud resources as well as services and provide technical support to faculty in the use of these resources. The Individual will also set up and ensure controlled user access and data security to these resources in accordance with University standards. In addition, the individual will liaise with the University IT and IT Security to ensure data integrity and security. The individual will also provide technical support for faculty research on the University's High Performance Computing Cluster. Job Duties: Administering and managing physical servers and virtual servers hosted in the University's server farm in support of the department's graduate and undergraduate academic programs. This includes configuration of servers to host databases, data warehouses, and web services to support courses in data analytics and information processing; The Individual will also set up and ensure controlled user access and data security to these resources. In addition, the individual will liaise with the University IT to provide technical support for faculty research on the University's High Performance Computing Cluster. Administering and managing the computing environment in the department's computer labs equipped with both windows and mac computers, including maintenance of hardware and software installations in these labs. Providing technical support to faculty teaching courses in distance education and online formats. This includes setup and management of classroom technology used in the delivery of these classes, such as web and video conferencing tools and Learning Management Systems. Working closely with faculty to implement their IT requirements and provide technical support for technology- and computing-intensive courses they teach and their research. Job Open Date: 12/01/2025 Job Close Date (posting closes at midnight): 01/15/2026 Open Until Filled: No Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start: 8:00AM Normal Work Hours End: 5:00PM Legal and Required Notices: Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. Applicants must be authorized to work for any employer in the United States. The University will not sponsor or assume sponsorship of any candidate requiring a petition for a H1B employment visa. Why Choose Texas State University?: Join the Texas State Bobcat team and experience a career that offers more than just a job-it's a path to a brighter future. As a Texas State employee, you'll enjoy: Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day. Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance. Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being. Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs. Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family. Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions. At Texas State University, you're not just an employee-you're a valued member of a thriving and beautiful campus community. Start your journey with us today. Quick Link:
01/14/2026
Full time
Posting Number: Posting/Functional Title: Systems Administrator II University Pay Plan Title: Systems Administrator II Location: San Marcos Department: Dept of Information Systems & Analytics Recruitment Type: Open Recruiting Job Type: Full-Time Funding Source: Permanent Monthly Salary: $5,541.67 - $6,835.88 Job Category : Exempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.: Baccalaureate degree from a recognized university in a technical field such as Computer Science, Information Technology, or Data Science. Technical experience managing servers, databases and data warehouses, and computer hardware and software. Proven Working knowledge of Windows and Linux server environments. Proficiency in at least one Cloud Computing platform such as Microsoft Azure as well as database operating environment to include Database, Integration, Analysis and Reporting Services. Proficiency in at least one web conferencing tool such as Zoom or WebEx in delivery of courses in distance education format. Proficiency in at least one programming or scripting language. Preferred Qualifications: A Master's degree from a recognized university in a technical field such Computer Science, Information Technology, and Data Science. Experience working with cloud computing and mobile platforms, Hadoop, Spark, Azure, etc. Experience in managing Microsoft SQL Server installation to host databases, integration, analysis and reporting services in a virtual environment as well as manage user access and data security. Recognized professional technical certification in Information Technology, database server management, and Cloud Computing platform is highly desirable. 3-5 years of technical experience managing servers, databases and data warehouses, and computer hardware and software. Job Description: The Department of Information Systems and Analytics (ISA) in the McCoy College of Business at Texas State University is seeking applicants for a Systems Administrator II position beginning Spring 2026. The selected applicant will be expected to Administer and manage department's physical servers and virtual servers hosted in the University's server farm in support of the department's graduate and undergraduate academic programs. This includes configuration of servers to host databases, data warehouses, and web services to support courses in data analytics and information processing. The selected applicant will be expected to administer and manage the department's computer labs. Further, the individual will be responsible for the configuration of cloud resources as well as services and provide technical support to faculty in the use of these resources. The Individual will also set up and ensure controlled user access and data security to these resources in accordance with University standards. In addition, the individual will liaise with the University IT and IT Security to ensure data integrity and security. The individual will also provide technical support for faculty research on the University's High Performance Computing Cluster. Job Duties: Administering and managing physical servers and virtual servers hosted in the University's server farm in support of the department's graduate and undergraduate academic programs. This includes configuration of servers to host databases, data warehouses, and web services to support courses in data analytics and information processing; The Individual will also set up and ensure controlled user access and data security to these resources. In addition, the individual will liaise with the University IT to provide technical support for faculty research on the University's High Performance Computing Cluster. Administering and managing the computing environment in the department's computer labs equipped with both windows and mac computers, including maintenance of hardware and software installations in these labs. Providing technical support to faculty teaching courses in distance education and online formats. This includes setup and management of classroom technology used in the delivery of these classes, such as web and video conferencing tools and Learning Management Systems. Working closely with faculty to implement their IT requirements and provide technical support for technology- and computing-intensive courses they teach and their research. Job Open Date: 12/01/2025 Job Close Date (posting closes at midnight): 01/15/2026 Open Until Filled: No Normal Work Days: Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start: 8:00AM Normal Work Hours End: 5:00PM Legal and Required Notices: Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. Applicants must be authorized to work for any employer in the United States. The University will not sponsor or assume sponsorship of any candidate requiring a petition for a H1B employment visa. Why Choose Texas State University?: Join the Texas State Bobcat team and experience a career that offers more than just a job-it's a path to a brighter future. As a Texas State employee, you'll enjoy: Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day. Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance. Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being. Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs. Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family. Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions. At Texas State University, you're not just an employee-you're a valued member of a thriving and beautiful campus community. Start your journey with us today. Quick Link:
Are you a current Aims Employee, Temporary Worker? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. Are you a current Aims Student? If so, to help avoid future access issues, please apply through your Workday account using the Aims Jobs app on your Workday home page. Are you both an Employee and a Student? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. For assistance, please contact the recruitment team at . Minimum Hiring Annual Salary: $77,237.00 Maximum Hiring Annual Salary: $83,416.00 To attain the maximum annual salary, employee must meet all minimum qualifications plus: 5 (five) years of additional applicable work experience and/or degrees higher than minimum qualification degree. Degrees higher than the minimum qualification degree can be used in combination with additional work experience. A combination of related education, on-the-job work experience, certifications and/or licenses that results in a candidate successfully meeting the minimum qualifications of the position, may be considered. The stated salary amounts are not guaranteed in the event employment ends with Aims during any fiscal year. Included with Aims Full-time Employment is a generous package of Benefits, most are listed below: Benefits are effective immediately 100% employer provided medical & dental coverage employees (employee only option) 85% employer provided medical & dental coverage for employee's spouse and/or family Voluntary vision insurance Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days) 17 paid holidays and 3 personal days each year Summer schedule: 4-day work week - Fridays Off Employer paid long-term disability and life insurance premiums Tuition waiver & reimbursement for employees Tuition waiver for dependents PERA employer (see for comprehensive benefits) Additional supplemental benefits & retirement programs available Access to the PERC (Aims gym) for employee & one guest Free parking on all campuses Job Description: Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position. Aims Community College's Network, Infrastructure and Communication Systems (NIC) team consists of five network and systems administrators and a team Director who reports to the Chief Information Officer/AVP. This team highly values collaboration. All of the team members manage all of our systems. Two of the team members (including this position) focus primarily on network design, performance, troubleshooting and maintenance. The other three team members focus primarily on systems administration for many applications, as well as server management. We support multiple campuses and our own primary and secondary datacenters. We rotate on-call duties through the team, usually about 1 week per month per team member. We work the usual business hours but do have systems maintenance days and other maintenance days where we work non-business hours. We use Palo Alto firewalls, Extreme switches, and Aruba wireless controllers and access points. We use ClearPass as a network access control solution. Our systems include: VMware/Hyper-V and SANs - we are about 95% virtualized, Dell hardware (hosts/servers, storage), Windows and Linux servers, Avaya Cloud Office telecom, TeamDynamix ESM, and Veeam backup and replication. Other IT teams reporting to the CIO/AVP at Aims include IT Service Center (helpdesk, computer management and user assistance), Enterprise Services (manages Workday and other enterprise services), and Cybersecurity. Network Administration: Install, maintain, and enhance the College network infrastructure for both wired and wireless: Monitor functionality, troubleshoot, or upgrade as necessary Responsible for Windows and Linux network configuration. System diagnostics and troubleshooting, including analysis of ongoing performance, system slowdowns, and bottlenecks. Monitoring and health of day-to-day operations of networks, servers, systems, and all other mission-critical IT systems, as well as vulnerability patch management. Check all monitoring systems for issues daily. Create tickets and resolve issues as needed. Product research, AP and switch configurations, hypervisor network configurations, device builds and implementations, lift, install, and move servers and devices in the datacenter and other sites as needed. IT Solution Design & Implementation: Research, propose, and implement IT-based solutions for Aims. Troubleshooting & Problem Solving: Solve issues with hardware, software, network function, and telecommunications for any and all systems used at Aims. Assist peers in IT in solving problems/troubleshooting. Hardware Installation & Support: Install, configure, and perform maintenance on IT hardware (servers, network equipment, wireless access points, etc.) where required on any of the Aims campuses. Documentation: Document processes, procedures, equipment details, configurations, software specifics, network or systems administration notes, and any job-related functions in the departmental knowledge base for the Network, Infrastructure and Communication Systems team. Other Duties as Assigned Minimum Qualifications: Associate's Degree in Computer Science or another related field; plus, four (4) years of experience repairing, maintaining, and troubleshooting wired and wireless networks and multiple server environments, operating numerous software applications and computers in a complex, dynamic datacenter and networked environment, and knowledge of fiber networks or an equivalent combination of education and/or work experience. Extensive knowledge of: Windows and LInux operating systems and networking for virtual servers. Network and switch configuration, installation, testing, and monitoring procedures. Other applicable certifications. This position requires the use of a company vehicle for business travel. The selected candidate must successfully pass an MVR and be insurable under Aims insurance. REQUIRED DOCUMENTS: Cover Letter Resume Applicable certifications Preferred Qualifications: CCNA, CCNE, A+, Net+, Extreme or other relevant certifications All Applicants: Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information. Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary. Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. For information on our hiring practices, please visit our resource page: . Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status. All application materials must be submitted by the closing date posted and become the property of Aims Community College. The screening committee will select finalists for interviews. The goal of Aims Community College is to enhance the diversity present in the district we serve. To comply with the Immigration Reform and Control Act of 1986, if hired, you will be required to provide documents within three (3) business days of hire date to show your identity and your authorization to work. This law applies to all persons hired. Screening/Selection: To be considered, please provide a thorough and complete application. Initial screening will be conducted by a committee based on completed application materials. Employees in these positions may be asked to participate in temporary assignments lasting less than nine (9) months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay. Upon hire, all positions at Aims Community College require a criminal background check and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind . click apply for full job details
01/14/2026
Full time
Are you a current Aims Employee, Temporary Worker? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. Are you a current Aims Student? If so, to help avoid future access issues, please apply through your Workday account using the Aims Jobs app on your Workday home page. Are you both an Employee and a Student? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. For assistance, please contact the recruitment team at . Minimum Hiring Annual Salary: $77,237.00 Maximum Hiring Annual Salary: $83,416.00 To attain the maximum annual salary, employee must meet all minimum qualifications plus: 5 (five) years of additional applicable work experience and/or degrees higher than minimum qualification degree. Degrees higher than the minimum qualification degree can be used in combination with additional work experience. A combination of related education, on-the-job work experience, certifications and/or licenses that results in a candidate successfully meeting the minimum qualifications of the position, may be considered. The stated salary amounts are not guaranteed in the event employment ends with Aims during any fiscal year. Included with Aims Full-time Employment is a generous package of Benefits, most are listed below: Benefits are effective immediately 100% employer provided medical & dental coverage employees (employee only option) 85% employer provided medical & dental coverage for employee's spouse and/or family Voluntary vision insurance Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days) 17 paid holidays and 3 personal days each year Summer schedule: 4-day work week - Fridays Off Employer paid long-term disability and life insurance premiums Tuition waiver & reimbursement for employees Tuition waiver for dependents PERA employer (see for comprehensive benefits) Additional supplemental benefits & retirement programs available Access to the PERC (Aims gym) for employee & one guest Free parking on all campuses Job Description: Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position. Aims Community College's Network, Infrastructure and Communication Systems (NIC) team consists of five network and systems administrators and a team Director who reports to the Chief Information Officer/AVP. This team highly values collaboration. All of the team members manage all of our systems. Two of the team members (including this position) focus primarily on network design, performance, troubleshooting and maintenance. The other three team members focus primarily on systems administration for many applications, as well as server management. We support multiple campuses and our own primary and secondary datacenters. We rotate on-call duties through the team, usually about 1 week per month per team member. We work the usual business hours but do have systems maintenance days and other maintenance days where we work non-business hours. We use Palo Alto firewalls, Extreme switches, and Aruba wireless controllers and access points. We use ClearPass as a network access control solution. Our systems include: VMware/Hyper-V and SANs - we are about 95% virtualized, Dell hardware (hosts/servers, storage), Windows and Linux servers, Avaya Cloud Office telecom, TeamDynamix ESM, and Veeam backup and replication. Other IT teams reporting to the CIO/AVP at Aims include IT Service Center (helpdesk, computer management and user assistance), Enterprise Services (manages Workday and other enterprise services), and Cybersecurity. Network Administration: Install, maintain, and enhance the College network infrastructure for both wired and wireless: Monitor functionality, troubleshoot, or upgrade as necessary Responsible for Windows and Linux network configuration. System diagnostics and troubleshooting, including analysis of ongoing performance, system slowdowns, and bottlenecks. Monitoring and health of day-to-day operations of networks, servers, systems, and all other mission-critical IT systems, as well as vulnerability patch management. Check all monitoring systems for issues daily. Create tickets and resolve issues as needed. Product research, AP and switch configurations, hypervisor network configurations, device builds and implementations, lift, install, and move servers and devices in the datacenter and other sites as needed. IT Solution Design & Implementation: Research, propose, and implement IT-based solutions for Aims. Troubleshooting & Problem Solving: Solve issues with hardware, software, network function, and telecommunications for any and all systems used at Aims. Assist peers in IT in solving problems/troubleshooting. Hardware Installation & Support: Install, configure, and perform maintenance on IT hardware (servers, network equipment, wireless access points, etc.) where required on any of the Aims campuses. Documentation: Document processes, procedures, equipment details, configurations, software specifics, network or systems administration notes, and any job-related functions in the departmental knowledge base for the Network, Infrastructure and Communication Systems team. Other Duties as Assigned Minimum Qualifications: Associate's Degree in Computer Science or another related field; plus, four (4) years of experience repairing, maintaining, and troubleshooting wired and wireless networks and multiple server environments, operating numerous software applications and computers in a complex, dynamic datacenter and networked environment, and knowledge of fiber networks or an equivalent combination of education and/or work experience. Extensive knowledge of: Windows and LInux operating systems and networking for virtual servers. Network and switch configuration, installation, testing, and monitoring procedures. Other applicable certifications. This position requires the use of a company vehicle for business travel. The selected candidate must successfully pass an MVR and be insurable under Aims insurance. REQUIRED DOCUMENTS: Cover Letter Resume Applicable certifications Preferred Qualifications: CCNA, CCNE, A+, Net+, Extreme or other relevant certifications All Applicants: Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information. Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary. Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. For information on our hiring practices, please visit our resource page: . Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status. All application materials must be submitted by the closing date posted and become the property of Aims Community College. The screening committee will select finalists for interviews. The goal of Aims Community College is to enhance the diversity present in the district we serve. To comply with the Immigration Reform and Control Act of 1986, if hired, you will be required to provide documents within three (3) business days of hire date to show your identity and your authorization to work. This law applies to all persons hired. Screening/Selection: To be considered, please provide a thorough and complete application. Initial screening will be conducted by a committee based on completed application materials. Employees in these positions may be asked to participate in temporary assignments lasting less than nine (9) months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay. Upon hire, all positions at Aims Community College require a criminal background check and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind . click apply for full job details
Job no: 493143 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Desktop Support Technician Department: Technology Support Services Campus Location: Arnold/Main Campus Salary Range: $49,870-$62,338 Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Non-Exempt Position Summary The Desktop Support Technician (DST) will be responsible for maintaining and troubleshooting the computer systems, desktops, and peripherals of the organization. They will install, diagnose, repair, and upgrade the hardware and equipment to ensure optimal performance. The DST will also provide timely and accurate assistance to end-users, either in person, by phone, or by remote tools. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Provides technical support for various devices, such as computers, laptops, printers, and mobiles. Installs and maintains hardware, software, and peripherals for PCs, MACs, laptops, and tablets Troubleshoots and resolves various technical issues related to devices, networks, applications, and security systems. Provides timely and courteous customer service to end-users via phone, email, chat, or in-person. Documents and updates the status of incidents and requests using the Service Management ticketing system. Participates in projects and provides timely updates on progress, status and issues Provides training and guidance to AACC students and staff on how to use devices, applications, and security systems effectively and securely. Helps in conducting needs assessment and site surveys under the direction of a supervisor or a project manager. Joins in the testing and deployment of new applications and hardware Works with the Technology team to ensure the smooth operation of the college's desktop and audio-visual equipment and services. Provides basic audio-visual support and preventive maintenance for classrooms and conference rooms as needed, following the AV Technology team's procedures. Continuously updates technical skills and knowledge including Web Content Accessibility Guidelines (WCAG). Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Provides feedback and recommendations to management on enhancing standards, procedures, and checklists. Guides and trains temporary and work-study employees and resolves escalated problems. Ability to work a flexible schedule, including emergencies and regularly scheduled evenings and weekends in order to accommodate the needs of the College Ability to work at any AACC college location (such as Arnold, GBTC, AMIL, Sr. Center, etc.) in support of college needs. Required Qualifications: Has one of the following qualifications: 1) High school diploma (or equivalent) and related technical certification, 2) High school diploma (or equivalent) and six months of relevant experience, or 3) Associate degree. Can obtain Dell TechDirect certification within first year of employment. Shows proficiency in one or more of the following areas: PC, MAC, Mobile Devices, Printers, Audio Visual Equipment, Windows and MAC operating systems and applications, MS Office/Exchange/Office 365 and network environments. Communicates effectively and courteously, both orally and in writing, with administrators, faculty, staff and the public. Provides clear and concise instructions and guidance and strives to deliver excellent customer service in a timely, cooperative and friendly manner. Handles interactions with tact and professionalism. Demonstrates punctuality and reliability. Preferred Qualifications: Current certification in A+, Network+, Apple/MAC or other related field. Associates degree in Computer Information Systems, Computer Science, Networking/Cyber Security, or related field. Experience using IT Service Management Tools. Demonstrated knowledge in one or more of the following: MECM, JAMF, IT Service Management Tools, Active Directory Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 05 Jan 2026 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
01/14/2026
Full time
Job no: 493143 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Desktop Support Technician Department: Technology Support Services Campus Location: Arnold/Main Campus Salary Range: $49,870-$62,338 Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Non-Exempt Position Summary The Desktop Support Technician (DST) will be responsible for maintaining and troubleshooting the computer systems, desktops, and peripherals of the organization. They will install, diagnose, repair, and upgrade the hardware and equipment to ensure optimal performance. The DST will also provide timely and accurate assistance to end-users, either in person, by phone, or by remote tools. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Provides technical support for various devices, such as computers, laptops, printers, and mobiles. Installs and maintains hardware, software, and peripherals for PCs, MACs, laptops, and tablets Troubleshoots and resolves various technical issues related to devices, networks, applications, and security systems. Provides timely and courteous customer service to end-users via phone, email, chat, or in-person. Documents and updates the status of incidents and requests using the Service Management ticketing system. Participates in projects and provides timely updates on progress, status and issues Provides training and guidance to AACC students and staff on how to use devices, applications, and security systems effectively and securely. Helps in conducting needs assessment and site surveys under the direction of a supervisor or a project manager. Joins in the testing and deployment of new applications and hardware Works with the Technology team to ensure the smooth operation of the college's desktop and audio-visual equipment and services. Provides basic audio-visual support and preventive maintenance for classrooms and conference rooms as needed, following the AV Technology team's procedures. Continuously updates technical skills and knowledge including Web Content Accessibility Guidelines (WCAG). Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Provides feedback and recommendations to management on enhancing standards, procedures, and checklists. Guides and trains temporary and work-study employees and resolves escalated problems. Ability to work a flexible schedule, including emergencies and regularly scheduled evenings and weekends in order to accommodate the needs of the College Ability to work at any AACC college location (such as Arnold, GBTC, AMIL, Sr. Center, etc.) in support of college needs. Required Qualifications: Has one of the following qualifications: 1) High school diploma (or equivalent) and related technical certification, 2) High school diploma (or equivalent) and six months of relevant experience, or 3) Associate degree. Can obtain Dell TechDirect certification within first year of employment. Shows proficiency in one or more of the following areas: PC, MAC, Mobile Devices, Printers, Audio Visual Equipment, Windows and MAC operating systems and applications, MS Office/Exchange/Office 365 and network environments. Communicates effectively and courteously, both orally and in writing, with administrators, faculty, staff and the public. Provides clear and concise instructions and guidance and strives to deliver excellent customer service in a timely, cooperative and friendly manner. Handles interactions with tact and professionalism. Demonstrates punctuality and reliability. Preferred Qualifications: Current certification in A+, Network+, Apple/MAC or other related field. Associates degree in Computer Information Systems, Computer Science, Networking/Cyber Security, or related field. Experience using IT Service Management Tools. Demonstrated knowledge in one or more of the following: MECM, JAMF, IT Service Management Tools, Active Directory Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 05 Jan 2026 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Job Description SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 9/2/2025 Salary Grade Grade 48 Expected Hiring Range Minimum $65,000.00 Expected Hiring Range Maximum $70,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will join as a Systems Administrator II where you will support a broad range of server and operating system administration functions. You will join a team and collaborate with multiple technology groups across campus to administer and improve the underlying server technology that enables a wide variety of university client services. You will leverage technical expertise to assess client system's needs, advocate for and implement technology solutions, and refine existing process and procedures to help ensure the availability and reliability of university systems. As part of the IS&T Infrastructure Operations team, you will report to the Assistant Director of Systems Administration & Basis. This position is located in Boston, MA with opportunities for hybrid and remote work. This position provides rotating 24/7 on-call support and will include night and weekend support for critical University business cycles. You Will: Manage and maintain server operating systems, hypervisors, processes, hardware and related software. Work with cross functional teams to install, test, transition server operating systems, hypervisors, processes, and related hardware & software into production status. Maintain systems and evaluate/apply upgrades. Coordinate with vendors on problem resolution. Detect, diagnose, isolate, and correct system faults. Serve as Level-2 technical support for the Help Desk. Support incident and problem management activities. Provide off-hours on-call support and assistance during incidents. Support the maintenance, and periodic testing of business continuity and disaster recovery procedures. Investigate and recommend new technology and techniques to enhance the performance, reliability, and availability of IT resources and services. Required Skills You Will Have: 3+ years of experience administering Windows systems in a physical and/or virtualized environment. Bachelor's Degree in related discipline or equivalent experience. Technical Expertise: Experience diagnosing Windows operating system and associated software issues required. Can troubleshoot software, hardware and network issues. Is comfortable with installing, configuring and upgrading Windows applications and different specialized third-party applications. Knowledge of TCP/IP LAN/wireless networking principles and application protocols, i.e. HTTP, HTTPS, SMTP and FTP. Experience with a variety of tools commonly leveraged in a complex enterprise environment such as remote assistance, asset management, image and deployment, patching, backup and restore and endpoint protection required. Must be able to lift moderately heavy equipment (up to 50 pounds). Bonus Qualifications: If you do not meet these, you are still encouraged to apply; we value employees with a willingness to learn. Experience with VMware, Active Directory, group policy, and server administration skills including monitoring performance and file permissions. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $65,000.00-$70,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fddb71d3da3cb14a873add869949c600
01/14/2026
Full time
SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Job Description SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 9/2/2025 Salary Grade Grade 48 Expected Hiring Range Minimum $65,000.00 Expected Hiring Range Maximum $70,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will join as a Systems Administrator II where you will support a broad range of server and operating system administration functions. You will join a team and collaborate with multiple technology groups across campus to administer and improve the underlying server technology that enables a wide variety of university client services. You will leverage technical expertise to assess client system's needs, advocate for and implement technology solutions, and refine existing process and procedures to help ensure the availability and reliability of university systems. As part of the IS&T Infrastructure Operations team, you will report to the Assistant Director of Systems Administration & Basis. This position is located in Boston, MA with opportunities for hybrid and remote work. This position provides rotating 24/7 on-call support and will include night and weekend support for critical University business cycles. You Will: Manage and maintain server operating systems, hypervisors, processes, hardware and related software. Work with cross functional teams to install, test, transition server operating systems, hypervisors, processes, and related hardware & software into production status. Maintain systems and evaluate/apply upgrades. Coordinate with vendors on problem resolution. Detect, diagnose, isolate, and correct system faults. Serve as Level-2 technical support for the Help Desk. Support incident and problem management activities. Provide off-hours on-call support and assistance during incidents. Support the maintenance, and periodic testing of business continuity and disaster recovery procedures. Investigate and recommend new technology and techniques to enhance the performance, reliability, and availability of IT resources and services. Required Skills You Will Have: 3+ years of experience administering Windows systems in a physical and/or virtualized environment. Bachelor's Degree in related discipline or equivalent experience. Technical Expertise: Experience diagnosing Windows operating system and associated software issues required. Can troubleshoot software, hardware and network issues. Is comfortable with installing, configuring and upgrading Windows applications and different specialized third-party applications. Knowledge of TCP/IP LAN/wireless networking principles and application protocols, i.e. HTTP, HTTPS, SMTP and FTP. Experience with a variety of tools commonly leveraged in a complex enterprise environment such as remote assistance, asset management, image and deployment, patching, backup and restore and endpoint protection required. Must be able to lift moderately heavy equipment (up to 50 pounds). Bonus Qualifications: If you do not meet these, you are still encouraged to apply; we value employees with a willingness to learn. Experience with VMware, Active Directory, group policy, and server administration skills including monitoring performance and file permissions. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $65,000.00-$70,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fddb71d3da3cb14a873add869949c600
Systems Administrator (COF) Kern Community College District Salary: $7,835.16 - $11,078.88 Monthly Job Type: Classified Job Number: FY24- Location: District Office, CA Department: Information Technology Services Basic Function Under the direction of the Assistant Director of Information Technology, provide support for systems infrastructure district wide including Servers, Operating Systems, Virtualization, Enterprise Storage, Microsoft solutions such as Active Directory and Exchange, Backup and Recovery systems and related infrastructure. DISTINGUISHING CHARACTERISTICS: The Systems Administrator is distinguished from the Systems Administration Manager by a focus on providing immediate systems infrastructure support and by receiving direction from the Manager. Representative Duties Work with District Office and College IT staff to assess, prioritize, respond to, troubleshoot and resolve Systems related support issues in a timely manner Implement provisioning standards and methods for agile server deployment and decommissioning Utilizing industry best practices, develop and implement day-to-day and long-term management procedures for Systems infrastructure Assist with research, selection and implementation of effective Systems monitoring tools Implement and help plan for upgrades to Systems infrastructure district wide Research and implement appropriate IT Security measures to keep KCCD's Systems infrastructure secure Implement and maintain backup and recovery procedures for district wide Systems infrastructure Participate in training appropriate College IT staff on day-to-day and emergency Systems provisioning and troubleshooting practices Automate and innovate Systems hardware, software and support practices to continually improve the effectiveness of IT Systems Operations Assist with development, documentation and implementation of appropriate Systems infrastructure standards, policies, procedures and management practices Maintain vendor contacts, partnerships and relationships related to the implementation and support of KCCD's Systems infrastructure Develop and maintain documentation for KCCD's Systems infrastructure Receive, prioritize and respond to Help Desk service tickets for Systems related issues Develop and maintain Help Desk Knowledge Base articles for respective areas of responsibility Assist with management of hardware and software support contracts required to effectively support KCCD's systems infrastructure Assist with maintenance of inventory and hardware replacement planning information for Systems infrastructure Assist with Systems design, capacity planning and performance tuning and management Backup other Systems team members as needed in the support of KCCD's Systems infrastructure Assist with Systems budget planning and maintenance Keep current with the latest developments in Systems technologies Perform related duties as assigned. Minimum Qualifications Any combination equivalent to : Associate's degree in computer science, management information systems or a related field AND 4 years experience in a Systems Administration support role. OR High school diploma, GED or equivalent certificate of competency AND 6 years of work experience such as described in the representative duties section of the specification. OR A Bachelor's degree in a related field of study AND 2 years of work experience such as described in the representative duties section of the specification. PREFERRED: Microsoft, VMWARE, SAN and/or UNIX-based industry training and certifications desirable but not required. Knowledge & Abilities KNOWLEDGE OF: Advanced: UNIX (i.e. HPUX, Solaris, Linux) including installation, maintenance, troubleshooting and scripting.Advanced: Microsoft Enterprise Solutions (i.e. Active Directory, DFS, Exchange, IIS, Sharepoint)Advanced: Hardware and Software troubleshooting including installation, maintenance, upgrading, troubleshooting and scripting (i.e. PowerShell).Advanced: Systems performance assessment and remediation.Intermediate: Virtualization (i.e. VMWARE) solutions and administration.Intermediate: FiberChannel, iSCSI, switching and related Storage technologies and administration.Intermediate: Backup and recovery solutions and management practices (i.e. Symantec NetBackup).Intermediate: Networking including Ethernet, Wireless, Routing, TCP/IP and NetBIOS-Netbui.Principles of effective project management.Effective Customer Service skills and practices ABILITY TO: Effectively interact and negotiate with vendors.Assess and remedy system performance problemsTroubleshoot and resolve complex hardware and software problemsPlan and organize systems projects. Work independently with little direction.Prepare and follow work plans and time lines for projects and proposed systemsLearn new skills and adapt to changes in technologyCommunicate effectively both orally and in writing.Establish and maintain cooperative and effective working relationships with others. SALARY RANGE$7,835.16 - $11,078.88 monthlyMaximum Entry Level Salary: $ 8,231.81 monthly SPECIAL INSTRUCTIONS First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by January 19, 2026, are assured consideration. The College reserves the right to extend time limits or re-initiate the recruitment/selection process at any application packet must include: Completed Online Application for Employment form Current resume Letter of interest (Cover Letter) Copy of legible transcripts List of five (5) professional references - Listed on application formIt is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application. Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements . EEO Plan Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices . Discrimination Free Work Environment . The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. All applicants must apply online at . Emails will not be accepted. jeid-e8171cc914ed0348ab9553c905018f67 Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
01/14/2026
Full time
Systems Administrator (COF) Kern Community College District Salary: $7,835.16 - $11,078.88 Monthly Job Type: Classified Job Number: FY24- Location: District Office, CA Department: Information Technology Services Basic Function Under the direction of the Assistant Director of Information Technology, provide support for systems infrastructure district wide including Servers, Operating Systems, Virtualization, Enterprise Storage, Microsoft solutions such as Active Directory and Exchange, Backup and Recovery systems and related infrastructure. DISTINGUISHING CHARACTERISTICS: The Systems Administrator is distinguished from the Systems Administration Manager by a focus on providing immediate systems infrastructure support and by receiving direction from the Manager. Representative Duties Work with District Office and College IT staff to assess, prioritize, respond to, troubleshoot and resolve Systems related support issues in a timely manner Implement provisioning standards and methods for agile server deployment and decommissioning Utilizing industry best practices, develop and implement day-to-day and long-term management procedures for Systems infrastructure Assist with research, selection and implementation of effective Systems monitoring tools Implement and help plan for upgrades to Systems infrastructure district wide Research and implement appropriate IT Security measures to keep KCCD's Systems infrastructure secure Implement and maintain backup and recovery procedures for district wide Systems infrastructure Participate in training appropriate College IT staff on day-to-day and emergency Systems provisioning and troubleshooting practices Automate and innovate Systems hardware, software and support practices to continually improve the effectiveness of IT Systems Operations Assist with development, documentation and implementation of appropriate Systems infrastructure standards, policies, procedures and management practices Maintain vendor contacts, partnerships and relationships related to the implementation and support of KCCD's Systems infrastructure Develop and maintain documentation for KCCD's Systems infrastructure Receive, prioritize and respond to Help Desk service tickets for Systems related issues Develop and maintain Help Desk Knowledge Base articles for respective areas of responsibility Assist with management of hardware and software support contracts required to effectively support KCCD's systems infrastructure Assist with maintenance of inventory and hardware replacement planning information for Systems infrastructure Assist with Systems design, capacity planning and performance tuning and management Backup other Systems team members as needed in the support of KCCD's Systems infrastructure Assist with Systems budget planning and maintenance Keep current with the latest developments in Systems technologies Perform related duties as assigned. Minimum Qualifications Any combination equivalent to : Associate's degree in computer science, management information systems or a related field AND 4 years experience in a Systems Administration support role. OR High school diploma, GED or equivalent certificate of competency AND 6 years of work experience such as described in the representative duties section of the specification. OR A Bachelor's degree in a related field of study AND 2 years of work experience such as described in the representative duties section of the specification. PREFERRED: Microsoft, VMWARE, SAN and/or UNIX-based industry training and certifications desirable but not required. Knowledge & Abilities KNOWLEDGE OF: Advanced: UNIX (i.e. HPUX, Solaris, Linux) including installation, maintenance, troubleshooting and scripting.Advanced: Microsoft Enterprise Solutions (i.e. Active Directory, DFS, Exchange, IIS, Sharepoint)Advanced: Hardware and Software troubleshooting including installation, maintenance, upgrading, troubleshooting and scripting (i.e. PowerShell).Advanced: Systems performance assessment and remediation.Intermediate: Virtualization (i.e. VMWARE) solutions and administration.Intermediate: FiberChannel, iSCSI, switching and related Storage technologies and administration.Intermediate: Backup and recovery solutions and management practices (i.e. Symantec NetBackup).Intermediate: Networking including Ethernet, Wireless, Routing, TCP/IP and NetBIOS-Netbui.Principles of effective project management.Effective Customer Service skills and practices ABILITY TO: Effectively interact and negotiate with vendors.Assess and remedy system performance problemsTroubleshoot and resolve complex hardware and software problemsPlan and organize systems projects. Work independently with little direction.Prepare and follow work plans and time lines for projects and proposed systemsLearn new skills and adapt to changes in technologyCommunicate effectively both orally and in writing.Establish and maintain cooperative and effective working relationships with others. SALARY RANGE$7,835.16 - $11,078.88 monthlyMaximum Entry Level Salary: $ 8,231.81 monthly SPECIAL INSTRUCTIONS First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by January 19, 2026, are assured consideration. The College reserves the right to extend time limits or re-initiate the recruitment/selection process at any application packet must include: Completed Online Application for Employment form Current resume Letter of interest (Cover Letter) Copy of legible transcripts List of five (5) professional references - Listed on application formIt is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application. Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements . EEO Plan Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices . Discrimination Free Work Environment . The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. All applicants must apply online at . Emails will not be accepted. jeid-e8171cc914ed0348ab9553c905018f67 Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
Systems Support Specialist I Kern Community College District Salary: $69,910.56 - $98,781.84 Annually Job Type: Classified Job Number: FY25- Location: Bakersfield College Panorama Campus, CA Department: Technology Support Services Basic Function Under the direction of assigned supervisor, install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools. Assist with the support of the college's information technology systems and applications; these systems include the voice and data networks, servers, computers, printers, software and applications used by college employees and students. DISTINGUISHING CHARACTERISTICS: The Systems Support Specialist I is distinguished from the II by a focus on servicing PCs and related equipment. Representative Duties Diagnose and troubleshoot PC related software and hardware problems. Coordinate timely resolution of and follow-up on software and hardware problems with all levels of IT resources including network, server, application, and help desk support operations. Work with hardware and software manufacturers' support in handling and if necessary escalating warranty repair and parts replacement issues. Log details of support provided in Help Desk trouble-ticketing system. Advance the use of a knowledge repository to share information among all levels of IT service and support. Develop and use workstation configuration management tools and procedures to perform software distribution, patch management, inventory management and imaging. Install, configure and support a wide variety of complex software applications that support the needs of the college faculty, staff and students. Develop, recommend and use best tools and practices for computer lab management. Develop and deploy optimized images in timely and effective manner to the campus computer labs that include a wide variety of both purchased and shareware software packages. Work with network and server support operations to setup and support effective processes (i.e. Group Policies, Login Scripts, Roaming profiles, etc ) for providing users with access to resources and determining the behavior (profile) of all computers on campus. Assist with the installation, configuration, and support of network (wired, WIFI) equipment and servers in alignment with district wide IT processes and standards. Maintain proper hardware replacement planning information to assist with forecasting the regular replacement and/or upgrading of desktop, laptop, printer and related technology assets. Receive, prioritize, and respond to Help Desk Service tickets, incoming calls, and/or e-mails regarding PC hardware and software problems. Identify chronic problems and work with Help Desk support operations in performing root-cause analysis on such problems and finding solutions for reducing or eliminating them. Receive, prioritize, and complete individual and group requests for hardware or software moves, adds, and changes. Work to identify and implement technology standards for on campus technology support or collaborate with peers across the district to develop best practices and foster continuous improvement of IT services. Provide input and recommendations on hardware specifications required to meet the computing needs of end users. Help ensure end users are aware of what hardware and software is available for their use and how to obtain support for all IT services. Work toward attainment of key support goals such an average response time, mean time to repair, end-user satisfaction and number of problems resolved within a given period. Provide brief hands-on training to users in the use of hardware and software. Maintain system documentation including configuration information for technology you are directly responsible for. Stay informed of trends in hardware and software, troubleshooting, automation technologies and other changes that could improve PC server and support. Perform related duties as assigned. Minimum Qualifications Any combination equivalent to: Associate's degree supplemented by college-level course work in computer software applications, business practices or a related field and one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users. OR High school diploma, GED or equivalent certificate of competency and three years of work experience such as described in the representative duties section of the specification. Salary Kern Community College District Salary Schedules , CLASSIFIED, Range 46.5 40 hours per week, 12 months per year $5,825.88 - $8,231.82 monthly (Maximum Entry Level Salary: $6,120.82 monthly) Special Instructions Complete application packets will be accepted until the position is filled. However, applications received by 12/23/25 are assured consideration. The District and/or College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point. Completed application packets must include the following.Completed online application for employmentCurrent resumeLetter of interest (cover letter)List of 5 (five) professional references (entered in online application)Copy of legible transcripts, if applicableIt is the applicant's responsibility to redact or remove any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. International or Foreign Degrees Applicants with international or foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application. Accommodations Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. (For more information, see our Diversity, Equity, Inclusion, and Equal Employment Opportunities website .) Discrimination Free Work Environment The District and College are strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District and College encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. (See our Discrimination Free Work Environment information.) Work Authorization Kern Community College District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. Knowledge & Abilities KNOWLEDGE OF: Hands-on hardware and software troubleshooting and repair. Knowledge of modern enterprise level Information Technology Systems and processes. Meaning and use of common technological terms. Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL, QBE), desktop publishing. Uses capabilities, characteristics, and limitations of computer and related equipment. Modern office procedures and methods. Correct English usage, spelling, grammar and punctuation. Have a working knowledge of joining and moving objects within Active Directory. ABILITY TO: Diagnose, troubleshoot and resolve software and hardware problems. Conduct research into PC issues and products as required. Develop knowledge-based information to be used by Help Desk services to solve problems. Operate a computer, tools, components, and peripheral accessories. Read and understand technical manuals, procedural documentation, and OEM guides. Instruct users in the use of computer equipment and operating procedures. Communicate effectively both orally and in writing. Effectively prioritize and execute tasks in a high-pressure environment. Work in a team-oriented, collaborative environment. Establish and maintain cooperative and effective working relationships with others. All applicants must apply online at . Emails will not be accepted. jeid-3d710529e1461c49b581a801e8a51cae Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
01/14/2026
Full time
Systems Support Specialist I Kern Community College District Salary: $69,910.56 - $98,781.84 Annually Job Type: Classified Job Number: FY25- Location: Bakersfield College Panorama Campus, CA Department: Technology Support Services Basic Function Under the direction of assigned supervisor, install and support desktops, laptops, application software, printers, computer labs and related technology for Faculty, Staff and Administrators in person, via telephone or with the use of remote access tools. Assist with the support of the college's information technology systems and applications; these systems include the voice and data networks, servers, computers, printers, software and applications used by college employees and students. DISTINGUISHING CHARACTERISTICS: The Systems Support Specialist I is distinguished from the II by a focus on servicing PCs and related equipment. Representative Duties Diagnose and troubleshoot PC related software and hardware problems. Coordinate timely resolution of and follow-up on software and hardware problems with all levels of IT resources including network, server, application, and help desk support operations. Work with hardware and software manufacturers' support in handling and if necessary escalating warranty repair and parts replacement issues. Log details of support provided in Help Desk trouble-ticketing system. Advance the use of a knowledge repository to share information among all levels of IT service and support. Develop and use workstation configuration management tools and procedures to perform software distribution, patch management, inventory management and imaging. Install, configure and support a wide variety of complex software applications that support the needs of the college faculty, staff and students. Develop, recommend and use best tools and practices for computer lab management. Develop and deploy optimized images in timely and effective manner to the campus computer labs that include a wide variety of both purchased and shareware software packages. Work with network and server support operations to setup and support effective processes (i.e. Group Policies, Login Scripts, Roaming profiles, etc ) for providing users with access to resources and determining the behavior (profile) of all computers on campus. Assist with the installation, configuration, and support of network (wired, WIFI) equipment and servers in alignment with district wide IT processes and standards. Maintain proper hardware replacement planning information to assist with forecasting the regular replacement and/or upgrading of desktop, laptop, printer and related technology assets. Receive, prioritize, and respond to Help Desk Service tickets, incoming calls, and/or e-mails regarding PC hardware and software problems. Identify chronic problems and work with Help Desk support operations in performing root-cause analysis on such problems and finding solutions for reducing or eliminating them. Receive, prioritize, and complete individual and group requests for hardware or software moves, adds, and changes. Work to identify and implement technology standards for on campus technology support or collaborate with peers across the district to develop best practices and foster continuous improvement of IT services. Provide input and recommendations on hardware specifications required to meet the computing needs of end users. Help ensure end users are aware of what hardware and software is available for their use and how to obtain support for all IT services. Work toward attainment of key support goals such an average response time, mean time to repair, end-user satisfaction and number of problems resolved within a given period. Provide brief hands-on training to users in the use of hardware and software. Maintain system documentation including configuration information for technology you are directly responsible for. Stay informed of trends in hardware and software, troubleshooting, automation technologies and other changes that could improve PC server and support. Perform related duties as assigned. Minimum Qualifications Any combination equivalent to: Associate's degree supplemented by college-level course work in computer software applications, business practices or a related field and one (1) year of increasingly responsible experience in the use and support of computer software and hardware providing technological support to a variety of end-users. OR High school diploma, GED or equivalent certificate of competency and three years of work experience such as described in the representative duties section of the specification. Salary Kern Community College District Salary Schedules , CLASSIFIED, Range 46.5 40 hours per week, 12 months per year $5,825.88 - $8,231.82 monthly (Maximum Entry Level Salary: $6,120.82 monthly) Special Instructions Complete application packets will be accepted until the position is filled. However, applications received by 12/23/25 are assured consideration. The District and/or College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point. Completed application packets must include the following.Completed online application for employmentCurrent resumeLetter of interest (cover letter)List of 5 (five) professional references (entered in online application)Copy of legible transcripts, if applicableIt is the applicant's responsibility to redact or remove any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. International or Foreign Degrees Applicants with international or foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application. Accommodations Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. (For more information, see our Diversity, Equity, Inclusion, and Equal Employment Opportunities website .) Discrimination Free Work Environment The District and College are strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District and College encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. (See our Discrimination Free Work Environment information.) Work Authorization Kern Community College District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. Knowledge & Abilities KNOWLEDGE OF: Hands-on hardware and software troubleshooting and repair. Knowledge of modern enterprise level Information Technology Systems and processes. Meaning and use of common technological terms. Modern office software and software applications, including Windows, word processing (MS-Word), spreadsheets (Excel), databases (Access, SQL, QBE), desktop publishing. Uses capabilities, characteristics, and limitations of computer and related equipment. Modern office procedures and methods. Correct English usage, spelling, grammar and punctuation. Have a working knowledge of joining and moving objects within Active Directory. ABILITY TO: Diagnose, troubleshoot and resolve software and hardware problems. Conduct research into PC issues and products as required. Develop knowledge-based information to be used by Help Desk services to solve problems. Operate a computer, tools, components, and peripheral accessories. Read and understand technical manuals, procedural documentation, and OEM guides. Instruct users in the use of computer equipment and operating procedures. Communicate effectively both orally and in writing. Effectively prioritize and execute tasks in a high-pressure environment. Work in a team-oriented, collaborative environment. Establish and maintain cooperative and effective working relationships with others. All applicants must apply online at . Emails will not be accepted. jeid-3d710529e1461c49b581a801e8a51cae Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
Job no: 493133 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Senior Engineer - Infrastructure Department: Info Security & Infrastructure Campus Location: Arnold/Main Campus Salary Range: $110,590-$138,237 Work Mode: This position requires regular in-person presence on campus and at alternative locations, depending on class schedule and other assigned duties. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Exempt Position Summary This position provides technical solutions in the design, implementation, management, administration and troubleshooting of the Enterprise-wide data network infrastructure/Hybrid Cloud environments. It requires the ability to analyze the needs of user departments and establish priorities for network design accordingly. This position is responsible for network design, hardware recommendation and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring and maintenance of the data communications, wireless, and IP based services environment to include voice communications and security cameras. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements by utilizing technology in a cost effective and scalable manner. Provide design, configuration, implementation, monitoring, and support for enterprise/Hybrid network infrastructure (routers and switches) wireless, and video systems. Responsible for hands-on engineering activities to ensure the successful operation of a mission critical Hybrid network architecture spanning multiple data centers and sites. Leads efforts to define and execute ongoing network security, health maintenance plans, processes, procedures, documentation, and operations for the enterprise infrastructure system in accordance with industry standards and guidelines. Provide guidance and assistance to the IIT team in the implementation and administration of system monitoring tools. Monitor performance and tuning of key technology components for the college's network infrastructure; recommend changes or enhancements to resolve stability and performance issues based on findings. Maintain statistics on system performance and availability. Practice effective project management skills, including the ability to adequately manage assigned projects and report project progress and status. Lead projects to upgrade and/or expand the network including design, planning, testing, and implementation. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Continuously improves technical skills and knowledge. Documents and tracks service disruptions and requests in the appropriate systems and provides their supervisor with timely updates on project progress, status, and issues. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Plan and execute changes which impact the hybrid network infrastructure following established change management processes. Ensure planned testing activities are developed, documented, and executed. Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures. Works to ensure availability of applications and services by monitoring systems and services used at all AACC locations. Assist the Director, Information Security & Infrastructure in the college-wide budget planning process to review and ensure new initiatives are properly vetted for technology needs. Support the development of SOW's, RFP's and RFQ's for Information and Instructional Technologies related technologies and maintenance while working very closely with the Purchasing department. Communicate with vendors, customers, management, and technology staff. Maintain expertise of current hybrid Cloud networking trends and provide guidance about direction of various hybrid Cloud networking technologies. Ensure that network infrastructure equipment is installed in dedicated spaces that are physically secure, provide stable temperature and humidity within equipment manufacturer's specified ranges, and have reliable Uninterruptible Power Supply (UPS) units capable of keeping equipment running during power outages of up to 30 minutes. Provides training and guidance to AACC staff and students to develop new technology skills. Required Qualifications: Bachelor's degree Minimum of five years of relevant experience Current industry standard Cloud related certification, i.e. Extreme ECNA, Aruba ACMA, ACMP or other industry recognized networking certification. Possess comprehensive knowledge of, and hands-on experience with Extreme Networks wired network infrastructure products and management software. Considerable experience with cloud (AWS, Azure) networking and/or security. Experience in designing, implementing, and maintaining complex Enterprise Wireless, Local Area Networks (LANs) & Wide Area Networks (WANs), Ethernet and Fiber Optic cabling infrastructures. Knowledge of dynamic routing protocols (RIP, BGP, EIGRP, OSPF, IGRP), IPSEC, wireless and TCP/IP protocols, switched Ethernet and VLAN technologies. Layer 2 and 3 LAN design and operation Preferred Qualifications: Certifications: Extreme Networks Associate, Specialist (ECS) or Professional (ECP) highly desired. However, other industry routing and switching certifications will be considered. Microsoft Azure Network Engineer Associate, or Microsoft Azure Solutions Architect Expert highly desired. However, other Cloud provider certifications will be considered. General Industry Experience: Extreme Networks Routers and Switches, Panduit Cable Management Systems, HPE/Aruba Wireless, FatPipe WAN Optimization and APC UPS experience highly desired. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 03 Dec 2025 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
01/14/2026
Full time
Job no: 493133 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Senior Engineer - Infrastructure Department: Info Security & Infrastructure Campus Location: Arnold/Main Campus Salary Range: $110,590-$138,237 Work Mode: This position requires regular in-person presence on campus and at alternative locations, depending on class schedule and other assigned duties. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Exempt Position Summary This position provides technical solutions in the design, implementation, management, administration and troubleshooting of the Enterprise-wide data network infrastructure/Hybrid Cloud environments. It requires the ability to analyze the needs of user departments and establish priorities for network design accordingly. This position is responsible for network design, hardware recommendation and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring and maintenance of the data communications, wireless, and IP based services environment to include voice communications and security cameras. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements by utilizing technology in a cost effective and scalable manner. Provide design, configuration, implementation, monitoring, and support for enterprise/Hybrid network infrastructure (routers and switches) wireless, and video systems. Responsible for hands-on engineering activities to ensure the successful operation of a mission critical Hybrid network architecture spanning multiple data centers and sites. Leads efforts to define and execute ongoing network security, health maintenance plans, processes, procedures, documentation, and operations for the enterprise infrastructure system in accordance with industry standards and guidelines. Provide guidance and assistance to the IIT team in the implementation and administration of system monitoring tools. Monitor performance and tuning of key technology components for the college's network infrastructure; recommend changes or enhancements to resolve stability and performance issues based on findings. Maintain statistics on system performance and availability. Practice effective project management skills, including the ability to adequately manage assigned projects and report project progress and status. Lead projects to upgrade and/or expand the network including design, planning, testing, and implementation. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Continuously improves technical skills and knowledge. Documents and tracks service disruptions and requests in the appropriate systems and provides their supervisor with timely updates on project progress, status, and issues. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Plan and execute changes which impact the hybrid network infrastructure following established change management processes. Ensure planned testing activities are developed, documented, and executed. Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures. Works to ensure availability of applications and services by monitoring systems and services used at all AACC locations. Assist the Director, Information Security & Infrastructure in the college-wide budget planning process to review and ensure new initiatives are properly vetted for technology needs. Support the development of SOW's, RFP's and RFQ's for Information and Instructional Technologies related technologies and maintenance while working very closely with the Purchasing department. Communicate with vendors, customers, management, and technology staff. Maintain expertise of current hybrid Cloud networking trends and provide guidance about direction of various hybrid Cloud networking technologies. Ensure that network infrastructure equipment is installed in dedicated spaces that are physically secure, provide stable temperature and humidity within equipment manufacturer's specified ranges, and have reliable Uninterruptible Power Supply (UPS) units capable of keeping equipment running during power outages of up to 30 minutes. Provides training and guidance to AACC staff and students to develop new technology skills. Required Qualifications: Bachelor's degree Minimum of five years of relevant experience Current industry standard Cloud related certification, i.e. Extreme ECNA, Aruba ACMA, ACMP or other industry recognized networking certification. Possess comprehensive knowledge of, and hands-on experience with Extreme Networks wired network infrastructure products and management software. Considerable experience with cloud (AWS, Azure) networking and/or security. Experience in designing, implementing, and maintaining complex Enterprise Wireless, Local Area Networks (LANs) & Wide Area Networks (WANs), Ethernet and Fiber Optic cabling infrastructures. Knowledge of dynamic routing protocols (RIP, BGP, EIGRP, OSPF, IGRP), IPSEC, wireless and TCP/IP protocols, switched Ethernet and VLAN technologies. Layer 2 and 3 LAN design and operation Preferred Qualifications: Certifications: Extreme Networks Associate, Specialist (ECS) or Professional (ECP) highly desired. However, other industry routing and switching certifications will be considered. Microsoft Azure Network Engineer Associate, or Microsoft Azure Solutions Architect Expert highly desired. However, other Cloud provider certifications will be considered. General Industry Experience: Extreme Networks Routers and Switches, Panduit Cable Management Systems, HPE/Aruba Wireless, FatPipe WAN Optimization and APC UPS experience highly desired. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 03 Dec 2025 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Posting Number: S14449P Working Title: Data Architect Department: SOM-Operations About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The University of Georgia is establishing a new independent School of Medicine in Athens, building on the success of the Augusta University / University of Georgia Medical Partnership, which has been educating physicians in Athens since 2010. The establishment of a new public medical school at UGA comes as the state faces a significant shortage of medical professionals. The population of Georgia, the nation's eighth largest state, has surged to approximately 11 million residents, straining existing medical infrastructure and resulting in longer wait times for appointments and reduced access to care. Georgia currently ranks 40th in the nation for the number of active patient care physicians per capita and 41st for the number of public medical students per capita. As a top 20 public university with a thriving research enterprise and vast public service network, the University of Georgia is well positioned to produce more highly trained physicians, alleviate physician shortages, and improve the state's ability to provide quality health care for its citizens. The School of Medicine is located on UGA's Health Sciences Campus in Athens, home to UGA's College of Public Health and the current AU/UGA Medical Partnership. In its inaugural year, the UGA School of Medicine plans to enroll 60 students per class, but a new $100 million medical school building will enable the UGA School of Medicine to grow to 120 students per class in the future. The University of Georgia School of Medicine is seeking accreditation and has been formally recognized with "candidate status" by the Liaison Committee on Medical Education (LCME), beginning a multi-year accreditation process. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday, 8:00 a.m. - 5:00 p.m. Flexibility may be needed at times. Advertised Salary: Commensurate with experience Posting Date: 12/02/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: The application packet should include a cover letter detailing how the applicant's credentials and experience meet the needs, responsibilities, and qualifications for the position, a current resume, and contact information for three professional references (who will not be contacted without further correspondence with the applicant). Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Database Administrator II FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent and 2 years of professional experience Preferred Qualifications: Bachelor's degree in data science, computer science, information technology, or a related field (Master's degree preferred) Proven experience designing and implementing complex data solutions in a healthcare or academic setting Knowledge of machine learning algorithms and AI integration in healthcare Certification in relevant technologies (e.g., AWS Certified Big Data) Understanding of bioinformatics or genomics data management Experience with NoSQL databases Position Summary: The Data Architect leads the integration of the School of Medicine's data and IT systems with UGA's central university infrastructure. The Data Architect is responsible for designing, creating, deploying, and managing the data architecture to support education, research, and clinical operations. This role involves defining how the data will be stored, consumed, integrated, and managed by different data entities and IT systems within the medical school. This role is critical in ensuring seamless interoperability, data governance, security, and efficiency across academic, clinical, research, and administrative systems. The Data Architect will work closely with the School of Medicine's leadership, university enterprise IT teams, faculty, and external partners to design and implement scalable solutions that support the institution's growth and accreditation needs. Knowledge, Skills, Abilities and/or Competencies: Strong knowledge of database management systems (e.g., SQL Server, Oracle, MySQL). Familiarity with student information systems (e.g., Banner), learning management systems (e.g., D2L), and research data platforms. Strong project management skills, with the ability to lead cross-functional teams and manage multiple initiatives simultaneously. Excellent communication and stakeholder engagement skills, with a track record of successful collaboration in complex IT environments. Experience with big data technologies (e.g., Hadoop, Spark). Proficiency in data modeling tools (e.g., Tabular Editor, ER/Studio, ERwin). Familiarity with cloud-based data solutions (e.g., AWS, Azure). Excellent problem-solving skills and attention to detail. Physical Demands: Sit at computer for long periods of time. Occasional travel may be needed for meetings or conferences. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Data Architecture Design: Develop and maintain the overall data architecture strategy tailored to medical education, research and clinical operations. Design and implement effective database solutions and models to store and retrieve education, medical, and research data. Ensure the data architecture is scalable, secure, and compliant with healthcare regulations and UGA IT standards. . click apply for full job details
01/14/2026
Full time
Posting Number: S14449P Working Title: Data Architect Department: SOM-Operations About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The University of Georgia is establishing a new independent School of Medicine in Athens, building on the success of the Augusta University / University of Georgia Medical Partnership, which has been educating physicians in Athens since 2010. The establishment of a new public medical school at UGA comes as the state faces a significant shortage of medical professionals. The population of Georgia, the nation's eighth largest state, has surged to approximately 11 million residents, straining existing medical infrastructure and resulting in longer wait times for appointments and reduced access to care. Georgia currently ranks 40th in the nation for the number of active patient care physicians per capita and 41st for the number of public medical students per capita. As a top 20 public university with a thriving research enterprise and vast public service network, the University of Georgia is well positioned to produce more highly trained physicians, alleviate physician shortages, and improve the state's ability to provide quality health care for its citizens. The School of Medicine is located on UGA's Health Sciences Campus in Athens, home to UGA's College of Public Health and the current AU/UGA Medical Partnership. In its inaugural year, the UGA School of Medicine plans to enroll 60 students per class, but a new $100 million medical school building will enable the UGA School of Medicine to grow to 120 students per class in the future. The University of Georgia School of Medicine is seeking accreditation and has been formally recognized with "candidate status" by the Liaison Committee on Medical Education (LCME), beginning a multi-year accreditation process. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday, 8:00 a.m. - 5:00 p.m. Flexibility may be needed at times. Advertised Salary: Commensurate with experience Posting Date: 12/02/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: The application packet should include a cover letter detailing how the applicant's credentials and experience meet the needs, responsibilities, and qualifications for the position, a current resume, and contact information for three professional references (who will not be contacted without further correspondence with the applicant). Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Database Administrator II FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent and 2 years of professional experience Preferred Qualifications: Bachelor's degree in data science, computer science, information technology, or a related field (Master's degree preferred) Proven experience designing and implementing complex data solutions in a healthcare or academic setting Knowledge of machine learning algorithms and AI integration in healthcare Certification in relevant technologies (e.g., AWS Certified Big Data) Understanding of bioinformatics or genomics data management Experience with NoSQL databases Position Summary: The Data Architect leads the integration of the School of Medicine's data and IT systems with UGA's central university infrastructure. The Data Architect is responsible for designing, creating, deploying, and managing the data architecture to support education, research, and clinical operations. This role involves defining how the data will be stored, consumed, integrated, and managed by different data entities and IT systems within the medical school. This role is critical in ensuring seamless interoperability, data governance, security, and efficiency across academic, clinical, research, and administrative systems. The Data Architect will work closely with the School of Medicine's leadership, university enterprise IT teams, faculty, and external partners to design and implement scalable solutions that support the institution's growth and accreditation needs. Knowledge, Skills, Abilities and/or Competencies: Strong knowledge of database management systems (e.g., SQL Server, Oracle, MySQL). Familiarity with student information systems (e.g., Banner), learning management systems (e.g., D2L), and research data platforms. Strong project management skills, with the ability to lead cross-functional teams and manage multiple initiatives simultaneously. Excellent communication and stakeholder engagement skills, with a track record of successful collaboration in complex IT environments. Experience with big data technologies (e.g., Hadoop, Spark). Proficiency in data modeling tools (e.g., Tabular Editor, ER/Studio, ERwin). Familiarity with cloud-based data solutions (e.g., AWS, Azure). Excellent problem-solving skills and attention to detail. Physical Demands: Sit at computer for long periods of time. Occasional travel may be needed for meetings or conferences. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Data Architecture Design: Develop and maintain the overall data architecture strategy tailored to medical education, research and clinical operations. Design and implement effective database solutions and models to store and retrieve education, medical, and research data. Ensure the data architecture is scalable, secure, and compliant with healthcare regulations and UGA IT standards. . click apply for full job details
Cloud and Systems Administrator SUNY Empire is seeking a highly motivated and detail-oriented Cloud and Systems Administrator to join our Information Technology team. The Systems Administrator will be responsible for managing the university's hybrid cloud infrastructure, encompassing both on-premises and externally hosted solutions. The successful candidate will demonstrate a strong commitment to providing exceptional customer service while developing and implementing effective technical solutions that support the university's mission. This role is ideal for a solutions-driven professional who can balance technical expertise with a strong focus on customer service. The Systems Administrator will work closely with the Network Operations team, ITS colleagues, and third-party vendors to design, maintain, and improve enterprise systems. Key responsibilities include the daily operations and maintenance of enterprise servers in both Windows and Linux environments. The incumbent will also partner with team members and third-party vendors to resolve issues, implement solutions, and ensure thorough documentation. Duties and Responsibilities: VMware Administration Manage VMware environment upgrades, host and cluster maintenance, security patching, template builds, and new VM deployment. Maintain Druva Enterprise cloud backup policies, agents, and error resolution. Windows & Active Directory Administration Manage user and group accounts, Group Policy Objects (GPOs), and AD Connect/DS integration. Support Azure (Entra) AD and hybrid configurations. Systems & Server Maintenance Perform daily operations of enterprise servers in Windows and Linux environments. Maintain and update third-party appliances (remote admin tools, identity management, middleware, etc.). Oversee print server environments and cloud print solutions. Support Microsoft SQL Server installation and patching. Manage datacenter hardware installation, configuration, and decommissioning. Email & Messaging Systems Administer Microsoft Exchange Online, including DNS/MX records and internal mail proxy. Automation & Scripting Develop shell scripts and scheduled tasks (cron) for automation and process improvements. Collaboration & Support Partner with the Cybersecurity team to ensure compliance with SUNY Empire policies. Provide Tier 2 support for Technical Support Specialists and Service Desk teams. Contribute to knowledge base and Tier 2 self-help documentation. Job Requirements: Required Qualifications: Associate degree from a regionally accredited college or university and a minimum of 2 years' applicable programming experience; OR a minimum of 5 years' applicable programming experience. Proficiency with VMware, Windows, and Linux environments. Strong troubleshooting skills across: VMware VMs, Microsoft AD DS, Azure (Entra) AD, DNS, DHCP, IIS, IP networking, Windows Server, and cloud printers. Excellent problem-solving skills and commitment to continuous learning. Strong interpersonal, verbal, and written communication skills. Ability to thrive in a team environment while working independently as needed. Demonstrated customer service orientation and empathy. Preferred Qualifications: Experience with VMware vCenter, Citrix XenApp, and enterprise datacenter hardware. Certifications in Microsoft Azure, M365, or related technologies. Advanced troubleshooting and system-level diagnostic skills. Experience with Dell servers or equivalent platforms. Familiarity with remote support tools (BeyondTrust, RDP, Configuration Manager, etc.). Knowledge of enterprise backup solutions. Scripting or programming experience. Experience with Team Dynamix ticketing system. Familiarity with ITIL/ITSM frameworks. Prior experience in a higher education environment. Special Information: Occasional evening and weekend work may be required. Periodic travel may be required to fulfill department and university-wide commitments. Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position. SUNY Empire provides employees with flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment. Additional Information: Rank/Salary: Programmer-Analyst, SL2 / $60,000-$65,000, dependent upon experience and qualifications. We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff. SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at . In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling . It can also be viewed online at our Safety and Security website . To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8fa6928c28974d4ebb876f5d6aeb6259
01/14/2026
Full time
Cloud and Systems Administrator SUNY Empire is seeking a highly motivated and detail-oriented Cloud and Systems Administrator to join our Information Technology team. The Systems Administrator will be responsible for managing the university's hybrid cloud infrastructure, encompassing both on-premises and externally hosted solutions. The successful candidate will demonstrate a strong commitment to providing exceptional customer service while developing and implementing effective technical solutions that support the university's mission. This role is ideal for a solutions-driven professional who can balance technical expertise with a strong focus on customer service. The Systems Administrator will work closely with the Network Operations team, ITS colleagues, and third-party vendors to design, maintain, and improve enterprise systems. Key responsibilities include the daily operations and maintenance of enterprise servers in both Windows and Linux environments. The incumbent will also partner with team members and third-party vendors to resolve issues, implement solutions, and ensure thorough documentation. Duties and Responsibilities: VMware Administration Manage VMware environment upgrades, host and cluster maintenance, security patching, template builds, and new VM deployment. Maintain Druva Enterprise cloud backup policies, agents, and error resolution. Windows & Active Directory Administration Manage user and group accounts, Group Policy Objects (GPOs), and AD Connect/DS integration. Support Azure (Entra) AD and hybrid configurations. Systems & Server Maintenance Perform daily operations of enterprise servers in Windows and Linux environments. Maintain and update third-party appliances (remote admin tools, identity management, middleware, etc.). Oversee print server environments and cloud print solutions. Support Microsoft SQL Server installation and patching. Manage datacenter hardware installation, configuration, and decommissioning. Email & Messaging Systems Administer Microsoft Exchange Online, including DNS/MX records and internal mail proxy. Automation & Scripting Develop shell scripts and scheduled tasks (cron) for automation and process improvements. Collaboration & Support Partner with the Cybersecurity team to ensure compliance with SUNY Empire policies. Provide Tier 2 support for Technical Support Specialists and Service Desk teams. Contribute to knowledge base and Tier 2 self-help documentation. Job Requirements: Required Qualifications: Associate degree from a regionally accredited college or university and a minimum of 2 years' applicable programming experience; OR a minimum of 5 years' applicable programming experience. Proficiency with VMware, Windows, and Linux environments. Strong troubleshooting skills across: VMware VMs, Microsoft AD DS, Azure (Entra) AD, DNS, DHCP, IIS, IP networking, Windows Server, and cloud printers. Excellent problem-solving skills and commitment to continuous learning. Strong interpersonal, verbal, and written communication skills. Ability to thrive in a team environment while working independently as needed. Demonstrated customer service orientation and empathy. Preferred Qualifications: Experience with VMware vCenter, Citrix XenApp, and enterprise datacenter hardware. Certifications in Microsoft Azure, M365, or related technologies. Advanced troubleshooting and system-level diagnostic skills. Experience with Dell servers or equivalent platforms. Familiarity with remote support tools (BeyondTrust, RDP, Configuration Manager, etc.). Knowledge of enterprise backup solutions. Scripting or programming experience. Experience with Team Dynamix ticketing system. Familiarity with ITIL/ITSM frameworks. Prior experience in a higher education environment. Special Information: Occasional evening and weekend work may be required. Periodic travel may be required to fulfill department and university-wide commitments. Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position. SUNY Empire provides employees with flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment. Additional Information: Rank/Salary: Programmer-Analyst, SL2 / $60,000-$65,000, dependent upon experience and qualifications. We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff. SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at . In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling . It can also be viewed online at our Safety and Security website . To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8fa6928c28974d4ebb876f5d6aeb6259
Job ID: 705203BR Date posted: Jan. 06, 2026 Description: What We're Doing: Lockheed Martin, Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the use of advanced electronics to undermine our way of life. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute: Financial assets. Healthcare information. Critical infrastructure. Hazardous materials. The uninterrupted flow of energy that keeps modern life moving. Here, you'll work with cybersecurity experts on the forefront of threat protection and proactive prevention. In this fast-paced, real-world environment, you'll draw on all your education and experience as well as the resources of Lockheed Martin to keep the threats at bay. Cyber Lockheed Martin Who we are: Are you driven by the excitement of harnessing the latest advancements in artificial intelligence, machine learning, and data analytics to revolutionize the way we approach complex challenges? Do you find satisfaction in developing innovative solutions that leverage the power of technology to stay ahead of the curve? If so, join Lockheed Martin's team, where we're pioneering the modernization of technology and pushing the boundaries of what's possible. Our team is dedicated to pioneering the latest advancements and we're looking for someone who shares our commitment to excellence and innovation. Who You Are: Here, you are going to provide life-cycle services to advance mission in support of Cybersecurity and SIGINT midpoint collection. • You will modernize and sustain capabilities to include providing new features and enhancements to Front End Solutions systems. This will allow for products to work at-scale with processing of target communications across multiple types of Midpoint accesses. • You will propel the customer into the next phase of product suite modernization by leveraging advancements in technologies such as containerization, cloud capabilities, dataflows, and Artificial Intelligence/Machine Learning (AI/ML) capabilities. The Work: We are proactively recruiting for a future need, with the expectation of a 2025 or early 2026 start date. This requisition is being used as a placeholder for your interest in one of these roles to bring a modernization mindset to current technology. As the roles open up over time, we will invite you to review the best matching one(s). We are seeking professionals interested in a variety of responsibilities including; • Software development • Software engineering • Systems engineering • Cyber researchers (Capabilities Analyst, etc) • System Security (ISSO / ISSE / ISSM) • Technical writer • Test Engineers • Network Engineers • User Experience Designer • Data Science • Systems Administrator (Linux) For a complete list that changes weekly, use this term to search via the Lockheed Martin jobs website: Come join a company with incredible breadth and depth in the nature of programs and technologies we support that will never leave you bored or looking for your next assignment. Stop having to look for a new job with every rumor and whim of contract changes. Why Join Us: Your Health, Your Wealth, Your Life Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work. Learn more about Lockheed Martin's competitive and comprehensive benefits package. We support our employees, so they can support our mission. Plus, you may be eligible for up to a $25K sign on bonus as an external hire! Basic Qualifications: • Current DoD Top Secret SCI with Polygraph Seeking multiple levels of Software Engineers: SWE0: • A High School Diploma or GED plus four (4) years of general software engineering experience OR • Bachelor's degree in Computer Science or related discipline from an accredited college or university. SWE1: • A High School Diploma or GED plus eleven (11) years of general software engineering experience OR • A Bachelor's degree in Computer Science or related discipline from an accredited college or university, plus seven (7) years of software engineering experience. SWE2: • A High School Diploma or GED plus eighteen (18) years of general software engineering experience OR • A Bachelor's degree in Computer Science or related discipline from an accredited college or university, plus fourteen (14) years of software engineering experience. SWE3: • A High School Diploma or GED plus twenty-four (24) years of general software engineering experience OR • A Bachelor's degree in Computer Science or related discipline from an accredited college or university, plus twenty (20) years of software engineering experience. Required Skills and Experience: • Analyze user requirements to derive software design and performance requirements • Debug existing software and correct defects • Provide recommendations for improving documentation and software development process standards • Design and code new software or modify existing software to add new features • Integrate existing software into new or modified systems or operating environments • Develop simple data queries for existing or proposed databases or data repositories • Write or review software and system documentation Desired Skills: • Familiar with RF algorithm development Standard Job Description : Designs, develops, documents, tests, and maintains full spectrum cyber solutions. Develops and automates secure systems to support cyber offensive, defense and full spectrum cyber operations. Conducts vulnerability research, reverse engineering, penetration testing (red/blue teams), develops and integrates low-level firmware, and/or develops specialized cyber software solutions and tools based on mission requirements. Applies system knowledge of subject matter (hardware, software, networks, cloud, etc.) to conduct research to evaluate potential vulnerabilities and develop new capabilities to exploit and/or mitigate vulnerabilities. USE OF THIS CLASSIFICATION REQUIRES AUTHORIZATION FROM THE BUSINESS AREA CYBER DIRECTOR OR DELEGATE Typical Minimums : Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 14 years or more of professional experience; or 12 years of professional experience with a related Masters degree. Considered an expert, authority in discipline. Clearance Level: TS/SCI w/Poly SP Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 9x80 every other Friday off Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $150,800 - $265,880. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about. As a leading technology innovation company . click apply for full job details
01/14/2026
Full time
Job ID: 705203BR Date posted: Jan. 06, 2026 Description: What We're Doing: Lockheed Martin, Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the use of advanced electronics to undermine our way of life. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute: Financial assets. Healthcare information. Critical infrastructure. Hazardous materials. The uninterrupted flow of energy that keeps modern life moving. Here, you'll work with cybersecurity experts on the forefront of threat protection and proactive prevention. In this fast-paced, real-world environment, you'll draw on all your education and experience as well as the resources of Lockheed Martin to keep the threats at bay. Cyber Lockheed Martin Who we are: Are you driven by the excitement of harnessing the latest advancements in artificial intelligence, machine learning, and data analytics to revolutionize the way we approach complex challenges? Do you find satisfaction in developing innovative solutions that leverage the power of technology to stay ahead of the curve? If so, join Lockheed Martin's team, where we're pioneering the modernization of technology and pushing the boundaries of what's possible. Our team is dedicated to pioneering the latest advancements and we're looking for someone who shares our commitment to excellence and innovation. Who You Are: Here, you are going to provide life-cycle services to advance mission in support of Cybersecurity and SIGINT midpoint collection. • You will modernize and sustain capabilities to include providing new features and enhancements to Front End Solutions systems. This will allow for products to work at-scale with processing of target communications across multiple types of Midpoint accesses. • You will propel the customer into the next phase of product suite modernization by leveraging advancements in technologies such as containerization, cloud capabilities, dataflows, and Artificial Intelligence/Machine Learning (AI/ML) capabilities. The Work: We are proactively recruiting for a future need, with the expectation of a 2025 or early 2026 start date. This requisition is being used as a placeholder for your interest in one of these roles to bring a modernization mindset to current technology. As the roles open up over time, we will invite you to review the best matching one(s). We are seeking professionals interested in a variety of responsibilities including; • Software development • Software engineering • Systems engineering • Cyber researchers (Capabilities Analyst, etc) • System Security (ISSO / ISSE / ISSM) • Technical writer • Test Engineers • Network Engineers • User Experience Designer • Data Science • Systems Administrator (Linux) For a complete list that changes weekly, use this term to search via the Lockheed Martin jobs website: Come join a company with incredible breadth and depth in the nature of programs and technologies we support that will never leave you bored or looking for your next assignment. Stop having to look for a new job with every rumor and whim of contract changes. Why Join Us: Your Health, Your Wealth, Your Life Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work. Learn more about Lockheed Martin's competitive and comprehensive benefits package. We support our employees, so they can support our mission. Plus, you may be eligible for up to a $25K sign on bonus as an external hire! Basic Qualifications: • Current DoD Top Secret SCI with Polygraph Seeking multiple levels of Software Engineers: SWE0: • A High School Diploma or GED plus four (4) years of general software engineering experience OR • Bachelor's degree in Computer Science or related discipline from an accredited college or university. SWE1: • A High School Diploma or GED plus eleven (11) years of general software engineering experience OR • A Bachelor's degree in Computer Science or related discipline from an accredited college or university, plus seven (7) years of software engineering experience. SWE2: • A High School Diploma or GED plus eighteen (18) years of general software engineering experience OR • A Bachelor's degree in Computer Science or related discipline from an accredited college or university, plus fourteen (14) years of software engineering experience. SWE3: • A High School Diploma or GED plus twenty-four (24) years of general software engineering experience OR • A Bachelor's degree in Computer Science or related discipline from an accredited college or university, plus twenty (20) years of software engineering experience. Required Skills and Experience: • Analyze user requirements to derive software design and performance requirements • Debug existing software and correct defects • Provide recommendations for improving documentation and software development process standards • Design and code new software or modify existing software to add new features • Integrate existing software into new or modified systems or operating environments • Develop simple data queries for existing or proposed databases or data repositories • Write or review software and system documentation Desired Skills: • Familiar with RF algorithm development Standard Job Description : Designs, develops, documents, tests, and maintains full spectrum cyber solutions. Develops and automates secure systems to support cyber offensive, defense and full spectrum cyber operations. Conducts vulnerability research, reverse engineering, penetration testing (red/blue teams), develops and integrates low-level firmware, and/or develops specialized cyber software solutions and tools based on mission requirements. Applies system knowledge of subject matter (hardware, software, networks, cloud, etc.) to conduct research to evaluate potential vulnerabilities and develop new capabilities to exploit and/or mitigate vulnerabilities. USE OF THIS CLASSIFICATION REQUIRES AUTHORIZATION FROM THE BUSINESS AREA CYBER DIRECTOR OR DELEGATE Typical Minimums : Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 14 years or more of professional experience; or 12 years of professional experience with a related Masters degree. Considered an expert, authority in discipline. Clearance Level: TS/SCI w/Poly SP Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 9x80 every other Friday off Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $150,800 - $265,880. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about. As a leading technology innovation company . click apply for full job details
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements. Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives. Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs. Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server. Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required. Monitor application performance and availability; build dashboards/alerts and proactively remediate issues. Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements. Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts. Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions. Conduct system performance analysis and tuning to optimize configurations and throughput. Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule. Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate. Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years . Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Strong communication skills for working effectively with clients and team members. Strong organizational skills, including attention to detail, multitasking and critical thinking skills Skilled in working within a team environment within a professional office setting. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Strong written and verbal communication skills. Working knowledge of Service Now or other ITSM platforms. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Desired Qualifications: Certification: ServiceNow Certified System Administrator . Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco. Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Experience with databases including MariaDB. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer II) (Government) earns between $98,100 - $200,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements. Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives. Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs. Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server. Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required. Monitor application performance and availability; build dashboards/alerts and proactively remediate issues. Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements. Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts. Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions. Conduct system performance analysis and tuning to optimize configurations and throughput. Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule. Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate. Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years . Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Strong communication skills for working effectively with clients and team members. Strong organizational skills, including attention to detail, multitasking and critical thinking skills Skilled in working within a team environment within a professional office setting. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Strong written and verbal communication skills. Working knowledge of Service Now or other ITSM platforms. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Desired Qualifications: Certification: ServiceNow Certified System Administrator . Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco. Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Experience with databases including MariaDB. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer II) (Government) earns between $98,100 - $200,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.