Direct Support Professional Position Description Department: Operations Location: Various Reports To: Care Team Manager FLSA Status: Non-Exempt Company Summary: Beacon is a successful and national private-equity behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. You are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our "I CARE" core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence. Position Summary: A Direct Support Professional (DSP) helps individuals achieve their personal goals, increase independence, and participate fully in their communities while ensuring their health, safety, and well-being. Primary Responsibilities: Always be compliant with all company and regulatory policies and procedures. Sets positive examples for Individuals at all times. Adheres to the person-centered plans, and behavior plans as written for each Individual. Provides opportunities throughout the day to help Individuals meet their goals. (An example would include teaching groups to follow activity programs and encouraging Individual attendance.) Provides quality of care and a safe and healthy setting free from harm while upholding the rights of all Individuals. Creates a space of trust and relationship with all Individuals. Protects all Individuals from abuse and/or neglect and immediately reports any occurrence to appropriate entities. Maintains and protects the confidentiality of all Individuals. Follows and upholds all house guidelines. Cook meals as necessary for Individuals based upon food specifications, diets, food exchanges and documentation. Understands process for food supply and storage. Transports Individuals and attends appointments with Individuals and advocates and obtains necessary documentation, when needed. Utilize Individual funds as applicable to help Individuals budget when needed. Completes required documentation before the end of shift, including, but not limited to progress notes, miscellaneous notes, daily support logs, event reports, incident reports, LOA forms, Individual inventories, etc. Assists with supervision of Individuals doing their laundry as needed per assignment sheet. Coaches and assists Individuals with bedroom cleanliness per house guidelines. Responsible for cleanliness of home site according to the assignment chart. (Inspection ready at all times.) Must remain awake and immediately accessible in all homes requiring 24/7 care. Administers medications as needed. Hand off communication to next shift staff. Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry. Performs other duties as assigned or requested. Adheres to BSLS Core Values, Mission Statement, and Corporate Philosophies. Team Member Expectations: Must be compliant with company and regulatory policies and procedures. Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals served, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms. Promote Beacon in a positive manner and lead by example, modeling our core values in everyday behavior. Monitors and corrects employee gossip, harassment, favoritism, and other negative social workplace behaviors to ensure a positive and productive work environment. Understand how to approach and communicate with everyone at all levels. Treat everyone with dignity and respect while responding to their needs. Maintain and sustain a safe community environment and workplace Follow Beacon's policies, procedures, and manuals. Accept other duties as assigned. Professional Conduct and Management Effectiveness: In addition to evaluating your work performance you will be evaluated for the following work behaviors: Job Knowledge: Depth and breadth of knowledge supporting our organization goals. Quality of Work: Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general. Quantity of Work: Work output of the employee. Reliability: The extent to which the employee can be depended upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent. Initiative and Creativity: The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions. Judgment: The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion. Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures. Compliance: Always be compliant with all company and regulatory policies and procedures. Attendance: Faithfulness in coming to work daily and conforming to scheduled work hours. Planning and Organizing : The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously. Directing and Controlling: The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, take corrective action. Decision Making: The ability to make decisions and the quality and timeliness of those decisions. Problem Solving: The ability to assess a problem, identify options or solutions, formulate a plan, execute the plan, and achieve and sustain positive outcomes. Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values. Education and Qualifications: High school diploma or GED preferred. (required in certain states) Must be 18 years or older. Must pass criminal background checks, central registry check (in applicable states) and child abuse registry (in applicable states). Must complete and pass a drug test, in applicable states. Must possess a valid Driver's License and have reliable transportation. Proficient in speaking, reading and writing the English language. Approved by state, federal and government entities to work within BSLS programs. Ability to use office equipment, including BSLS information technology systems. Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders. Skills and Abilities: Must be able to communicate and function in an interdisciplinary team. Strong computer skills utilizing various software programs and applications. Excellent oral and written communication skills. Ability to create professional employee communication materials. Capable of working well with all levels of the organization. A professional demeanor. Demonstrated ability to multi-task. Ability to work with little daily supervision. Work Environment: While performing the duties of this job, the employee regularly works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative Individuals with psychosocial problems and needs, or chronic and acute health problems. The work environment presents situations that cause stress and anxiety due to Individual behavior. The noise level in the work environment is usually moderate. The employee may be exposed to cold, heat, dust, or smoke. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. While performing the duties of the job the employee must be able to move about the home or community 50% of the time and have the ability to bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time. Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily. The employee will climb (approximately 8-12) stairs 8-10 times per day. The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above. The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching. Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (approximately 8-12) stairs click apply for full job details
06/13/2026
Full time
Direct Support Professional Position Description Department: Operations Location: Various Reports To: Care Team Manager FLSA Status: Non-Exempt Company Summary: Beacon is a successful and national private-equity behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. You are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our "I CARE" core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence. Position Summary: A Direct Support Professional (DSP) helps individuals achieve their personal goals, increase independence, and participate fully in their communities while ensuring their health, safety, and well-being. Primary Responsibilities: Always be compliant with all company and regulatory policies and procedures. Sets positive examples for Individuals at all times. Adheres to the person-centered plans, and behavior plans as written for each Individual. Provides opportunities throughout the day to help Individuals meet their goals. (An example would include teaching groups to follow activity programs and encouraging Individual attendance.) Provides quality of care and a safe and healthy setting free from harm while upholding the rights of all Individuals. Creates a space of trust and relationship with all Individuals. Protects all Individuals from abuse and/or neglect and immediately reports any occurrence to appropriate entities. Maintains and protects the confidentiality of all Individuals. Follows and upholds all house guidelines. Cook meals as necessary for Individuals based upon food specifications, diets, food exchanges and documentation. Understands process for food supply and storage. Transports Individuals and attends appointments with Individuals and advocates and obtains necessary documentation, when needed. Utilize Individual funds as applicable to help Individuals budget when needed. Completes required documentation before the end of shift, including, but not limited to progress notes, miscellaneous notes, daily support logs, event reports, incident reports, LOA forms, Individual inventories, etc. Assists with supervision of Individuals doing their laundry as needed per assignment sheet. Coaches and assists Individuals with bedroom cleanliness per house guidelines. Responsible for cleanliness of home site according to the assignment chart. (Inspection ready at all times.) Must remain awake and immediately accessible in all homes requiring 24/7 care. Administers medications as needed. Hand off communication to next shift staff. Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry. Performs other duties as assigned or requested. Adheres to BSLS Core Values, Mission Statement, and Corporate Philosophies. Team Member Expectations: Must be compliant with company and regulatory policies and procedures. Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals served, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms. Promote Beacon in a positive manner and lead by example, modeling our core values in everyday behavior. Monitors and corrects employee gossip, harassment, favoritism, and other negative social workplace behaviors to ensure a positive and productive work environment. Understand how to approach and communicate with everyone at all levels. Treat everyone with dignity and respect while responding to their needs. Maintain and sustain a safe community environment and workplace Follow Beacon's policies, procedures, and manuals. Accept other duties as assigned. Professional Conduct and Management Effectiveness: In addition to evaluating your work performance you will be evaluated for the following work behaviors: Job Knowledge: Depth and breadth of knowledge supporting our organization goals. Quality of Work: Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general. Quantity of Work: Work output of the employee. Reliability: The extent to which the employee can be depended upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent. Initiative and Creativity: The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions. Judgment: The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion. Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures. Compliance: Always be compliant with all company and regulatory policies and procedures. Attendance: Faithfulness in coming to work daily and conforming to scheduled work hours. Planning and Organizing : The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously. Directing and Controlling: The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, take corrective action. Decision Making: The ability to make decisions and the quality and timeliness of those decisions. Problem Solving: The ability to assess a problem, identify options or solutions, formulate a plan, execute the plan, and achieve and sustain positive outcomes. Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values. Education and Qualifications: High school diploma or GED preferred. (required in certain states) Must be 18 years or older. Must pass criminal background checks, central registry check (in applicable states) and child abuse registry (in applicable states). Must complete and pass a drug test, in applicable states. Must possess a valid Driver's License and have reliable transportation. Proficient in speaking, reading and writing the English language. Approved by state, federal and government entities to work within BSLS programs. Ability to use office equipment, including BSLS information technology systems. Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders. Skills and Abilities: Must be able to communicate and function in an interdisciplinary team. Strong computer skills utilizing various software programs and applications. Excellent oral and written communication skills. Ability to create professional employee communication materials. Capable of working well with all levels of the organization. A professional demeanor. Demonstrated ability to multi-task. Ability to work with little daily supervision. Work Environment: While performing the duties of this job, the employee regularly works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative Individuals with psychosocial problems and needs, or chronic and acute health problems. The work environment presents situations that cause stress and anxiety due to Individual behavior. The noise level in the work environment is usually moderate. The employee may be exposed to cold, heat, dust, or smoke. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. While performing the duties of the job the employee must be able to move about the home or community 50% of the time and have the ability to bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time. Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily. The employee will climb (approximately 8-12) stairs 8-10 times per day. The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above. The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching. Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (approximately 8-12) stairs click apply for full job details
On Aug. 29, 2022, U.S. District Judge Michael Mosman ruled Oregon State Hospital (OSH) should make changes to the patient discharge process that impacts the amount of time allowed for people under ORS 161.370, or Aid and Assist orders to remain at the hospital to receive competence restoration. In this position, you will serve as the lead policy analyst and primary subject matter expert for the Mink Bowman case and related initiatives. You will directly support this process by conducting complex policy and program analyses, developing policy and program strategic recommendations, and ensuring that all Mink Bowman initiatives are aligned with, and advance, the Behavioral Health Divisions and OHAs broader strategic goals. The employee serves as a resource and expert for OHA in the area of forensic behavioral health treatment services. In this capacity the position serves as a link to a variety of Federal, State and local partners in the pursuit of the OHA goals. The employee leads and participates in appropriate task forces, committees, workgroups and advisory panels related to behavioral health policy and program development and implementation. Minimum Qualifications: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work OR any combination of experience and education equivalent to seven years. Desired Attributes: Knowledge and understanding of the behavioral health delivery system, the justice system, and services and support needed for forensic populations; and the ability to navigate how it relates to the Mink Bowman case. The ability to navigate complex systems and influence policy and operational decisions across agencies by integrating consumer voices and lived experience into program planning and decision making, ensuring that the populations impacted by this work are humanized and centered. Demonstrated experience producing high-quality, clear and concise written deliverables, and experience presenting them verbally to a wide range of audiences, including policymakers, senior leaders and the public. Ability to translate data into visual formats and strategic insights for internal and external audiences with demonstrated skills in engaging internal and external partners through facilitation and communication. Experience monitoring and analyzing policy, legislative and budget developments and assessing impacts on forensic behavioral health work and providing recommendations to leadership and partners. Experience tracking project progress, ensuring compliance, resolving barriers and identifying opportunities for process improvement. About the Team & Benefits of Joining Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program. Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon. This announcement is for one, full-time, permanent, SEIU represented, Mink Bowman Policy Analyst (Operations & Policy Analyst 3) position based in Salem, Oregon. This is a hybrid (in-office 10%) position. How to Apply: Submit your application to (link removed) using job number REQ-201729 Application Deadline: 06/21/2026 Salary Range: $6,276 - $9,644
06/13/2026
On Aug. 29, 2022, U.S. District Judge Michael Mosman ruled Oregon State Hospital (OSH) should make changes to the patient discharge process that impacts the amount of time allowed for people under ORS 161.370, or Aid and Assist orders to remain at the hospital to receive competence restoration. In this position, you will serve as the lead policy analyst and primary subject matter expert for the Mink Bowman case and related initiatives. You will directly support this process by conducting complex policy and program analyses, developing policy and program strategic recommendations, and ensuring that all Mink Bowman initiatives are aligned with, and advance, the Behavioral Health Divisions and OHAs broader strategic goals. The employee serves as a resource and expert for OHA in the area of forensic behavioral health treatment services. In this capacity the position serves as a link to a variety of Federal, State and local partners in the pursuit of the OHA goals. The employee leads and participates in appropriate task forces, committees, workgroups and advisory panels related to behavioral health policy and program development and implementation. Minimum Qualifications: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work OR any combination of experience and education equivalent to seven years. Desired Attributes: Knowledge and understanding of the behavioral health delivery system, the justice system, and services and support needed for forensic populations; and the ability to navigate how it relates to the Mink Bowman case. The ability to navigate complex systems and influence policy and operational decisions across agencies by integrating consumer voices and lived experience into program planning and decision making, ensuring that the populations impacted by this work are humanized and centered. Demonstrated experience producing high-quality, clear and concise written deliverables, and experience presenting them verbally to a wide range of audiences, including policymakers, senior leaders and the public. Ability to translate data into visual formats and strategic insights for internal and external audiences with demonstrated skills in engaging internal and external partners through facilitation and communication. Experience monitoring and analyzing policy, legislative and budget developments and assessing impacts on forensic behavioral health work and providing recommendations to leadership and partners. Experience tracking project progress, ensuring compliance, resolving barriers and identifying opportunities for process improvement. About the Team & Benefits of Joining Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program. Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon. This announcement is for one, full-time, permanent, SEIU represented, Mink Bowman Policy Analyst (Operations & Policy Analyst 3) position based in Salem, Oregon. This is a hybrid (in-office 10%) position. How to Apply: Submit your application to (link removed) using job number REQ-201729 Application Deadline: 06/21/2026 Salary Range: $6,276 - $9,644
Real people. Real service. At , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual will report into our IT Team Lead and is responsible for providing hands-on technical support and maintaining IT infrastructure at the Canal Winchester, Ohio fulfillment center and office facility. The individual will serve as the primary on-site IT point of contact and escalation resource for all infrastructure and end-user technology related issues at the facility. Role Type: Full-Time, Non-Exempt Location: On site at 6085 Winchester Pike, Canal Winchester, OH 43110 Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST Base Salary: $57,000 - $71,000 per year Responsibilities: Provide timely technical support for on-site and remote end users Diagnose, troubleshoot, and resolve hardware, software, network, and infrastructure issues Install, maintain, and troubleshoot a wide range of IT systems and devices, including PC/laptop hardware and software, printers, network equipment, video surveillance systems, and voice/phone systems Support warehouse technologies including RF scanners, barcode scanners, tablets, wireless access points, and related systems Provide basic network support including switch patching, cabling validation, and wireless troubleshooting Perform basic administration of Microsoft 365 and Azure AD accounts, user access, and permission management Deploy and maintain desktop images and application software Conduct IT onboarding for new hires, including device provisioning, account and access setup, and onboarding sessions with end users Coordinate and work with third-party vendors for hardware repairs, network cabling, and other technical service requests Provide 'remote hands and eyes' support for corporate IT and external vendors Assist with security systems including video surveillance and access control technologies Ensure adherence to company IT security standards, patching policies, and access control procedures Maintain asset inventory and lifecycle management for IT equipment Document technical procedures and update IT support documentation Manage and monitor the company's ticketing system to track, prioritize, and resolve incidents and service requests Safely lift and move moderately heavy equipment such as computers and printers Provide occasional off-hours or emergency support when required Requirements: Associate's degree in IT, Business, or similar field 2+ years of Level1/Level2 IT Support experience Strong knowledge of Windows operating system and PC hardware Working knowledge of Microsoft 365 administration Basic understanding of networking concepts (TCP/IP, DHCP, DNS, switching, wireless) Strong analytical and problem-solving skills Ability to effectively prioritize and multi-task in a fast-paced environment Solid communication and interpersonal skills Polite and friendly demeanor with a passion for helping others Preferred Qualifications: Experience working in a warehouse, logistics, or distribution facility environment Experience supporting printers, mobile devices, RF scanners and other warehouse IT related hardware and software Working knowledge of Android and Apple operating systems Basic understanding of structured cabling infrastructure (copper and fiber) Familiarity with collaboration tools such as Slack and Microsoft Teams Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership - We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments. We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: ! Additional Details: Applicants must be currently authorized to work in the U.S. on a full-time basis. will not sponsor applicants for work visas. is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from email address. Please exercise caution if you receive an email from an alternate domain.
06/13/2026
Full time
Real people. Real service. At , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual will report into our IT Team Lead and is responsible for providing hands-on technical support and maintaining IT infrastructure at the Canal Winchester, Ohio fulfillment center and office facility. The individual will serve as the primary on-site IT point of contact and escalation resource for all infrastructure and end-user technology related issues at the facility. Role Type: Full-Time, Non-Exempt Location: On site at 6085 Winchester Pike, Canal Winchester, OH 43110 Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST Base Salary: $57,000 - $71,000 per year Responsibilities: Provide timely technical support for on-site and remote end users Diagnose, troubleshoot, and resolve hardware, software, network, and infrastructure issues Install, maintain, and troubleshoot a wide range of IT systems and devices, including PC/laptop hardware and software, printers, network equipment, video surveillance systems, and voice/phone systems Support warehouse technologies including RF scanners, barcode scanners, tablets, wireless access points, and related systems Provide basic network support including switch patching, cabling validation, and wireless troubleshooting Perform basic administration of Microsoft 365 and Azure AD accounts, user access, and permission management Deploy and maintain desktop images and application software Conduct IT onboarding for new hires, including device provisioning, account and access setup, and onboarding sessions with end users Coordinate and work with third-party vendors for hardware repairs, network cabling, and other technical service requests Provide 'remote hands and eyes' support for corporate IT and external vendors Assist with security systems including video surveillance and access control technologies Ensure adherence to company IT security standards, patching policies, and access control procedures Maintain asset inventory and lifecycle management for IT equipment Document technical procedures and update IT support documentation Manage and monitor the company's ticketing system to track, prioritize, and resolve incidents and service requests Safely lift and move moderately heavy equipment such as computers and printers Provide occasional off-hours or emergency support when required Requirements: Associate's degree in IT, Business, or similar field 2+ years of Level1/Level2 IT Support experience Strong knowledge of Windows operating system and PC hardware Working knowledge of Microsoft 365 administration Basic understanding of networking concepts (TCP/IP, DHCP, DNS, switching, wireless) Strong analytical and problem-solving skills Ability to effectively prioritize and multi-task in a fast-paced environment Solid communication and interpersonal skills Polite and friendly demeanor with a passion for helping others Preferred Qualifications: Experience working in a warehouse, logistics, or distribution facility environment Experience supporting printers, mobile devices, RF scanners and other warehouse IT related hardware and software Working knowledge of Android and Apple operating systems Basic understanding of structured cabling infrastructure (copper and fiber) Familiarity with collaboration tools such as Slack and Microsoft Teams Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership - We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments. We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: ! Additional Details: Applicants must be currently authorized to work in the U.S. on a full-time basis. will not sponsor applicants for work visas. is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from email address. Please exercise caution if you receive an email from an alternate domain.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking & Customer Success - IT Support - Data Analytics - Investment Operations - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
06/13/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking & Customer Success - IT Support - Data Analytics - Investment Operations - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking & Customer Success - IT Support - Data Analytics - Investment Operations - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
06/13/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking & Customer Success - IT Support - Data Analytics - Investment Operations - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
06/13/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
06/13/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Cox Enterprises, Elavon, Morgan Stanley, or Bank of America among many other leading organizations in the Greater Atlanta area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking & Customer Success - Network Security & Support - IT Support - Project Management - Business Operations Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
06/13/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Cox Enterprises, Elavon, Morgan Stanley, or Bank of America among many other leading organizations in the Greater Atlanta area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking & Customer Success - Network Security & Support - IT Support - Project Management - Business Operations Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York New Jersey area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking - IT Support - Investment Operations - Data Analytics - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
06/13/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York New Jersey area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking - IT Support - Investment Operations - Data Analytics - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Real people. Real service. At , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual will report into our IT Team Lead and is responsible for providing hands-on technical support and maintaining IT infrastructure at the Canal Winchester, Ohio fulfillment center and office facility. The individual will serve as the primary on-site IT point of contact and escalation resource for all infrastructure and end-user technology related issues at the facility. Role Type: Full-Time, Non-Exempt Location: On site at 6085 Winchester Pike, Canal Winchester, OH 43110 Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST Base Salary: $57,000 - $71,000 per year Responsibilities: Provide timely technical support for on-site and remote end users Diagnose, troubleshoot, and resolve hardware, software, network, and infrastructure issues Install, maintain, and troubleshoot a wide range of IT systems and devices, including PC/laptop hardware and software, printers, network equipment, video surveillance systems, and voice/phone systems Support warehouse technologies including RF scanners, barcode scanners, tablets, wireless access points, and related systems Provide basic network support including switch patching, cabling validation, and wireless troubleshooting Perform basic administration of Microsoft 365 and Azure AD accounts, user access, and permission management Deploy and maintain desktop images and application software Conduct IT onboarding for new hires, including device provisioning, account and access setup, and onboarding sessions with end users Coordinate and work with third-party vendors for hardware repairs, network cabling, and other technical service requests Provide 'remote hands and eyes' support for corporate IT and external vendors Assist with security systems including video surveillance and access control technologies Ensure adherence to company IT security standards, patching policies, and access control procedures Maintain asset inventory and lifecycle management for IT equipment Document technical procedures and update IT support documentation Manage and monitor the company's ticketing system to track, prioritize, and resolve incidents and service requests Safely lift and move moderately heavy equipment such as computers and printers Provide occasional off-hours or emergency support when required Requirements: Associate's degree in IT, Business, or similar field 2+ years of Level1/Level2 IT Support experience Strong knowledge of Windows operating system and PC hardware Working knowledge of Microsoft 365 administration Basic understanding of networking concepts (TCP/IP, DHCP, DNS, switching, wireless) Strong analytical and problem-solving skills Ability to effectively prioritize and multi-task in a fast-paced environment Solid communication and interpersonal skills Polite and friendly demeanor with a passion for helping others Preferred Qualifications: Experience working in a warehouse, logistics, or distribution facility environment Experience supporting printers, mobile devices, RF scanners and other warehouse IT related hardware and software Working knowledge of Android and Apple operating systems Basic understanding of structured cabling infrastructure (copper and fiber) Familiarity with collaboration tools such as Slack and Microsoft Teams Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership - We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments. We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: ! Additional Details: Applicants must be currently authorized to work in the U.S. on a full-time basis. will not sponsor applicants for work visas. is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from email address. Please exercise caution if you receive an email from an alternate domain.
06/13/2026
Full time
Real people. Real service. At , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual will report into our IT Team Lead and is responsible for providing hands-on technical support and maintaining IT infrastructure at the Canal Winchester, Ohio fulfillment center and office facility. The individual will serve as the primary on-site IT point of contact and escalation resource for all infrastructure and end-user technology related issues at the facility. Role Type: Full-Time, Non-Exempt Location: On site at 6085 Winchester Pike, Canal Winchester, OH 43110 Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST Base Salary: $57,000 - $71,000 per year Responsibilities: Provide timely technical support for on-site and remote end users Diagnose, troubleshoot, and resolve hardware, software, network, and infrastructure issues Install, maintain, and troubleshoot a wide range of IT systems and devices, including PC/laptop hardware and software, printers, network equipment, video surveillance systems, and voice/phone systems Support warehouse technologies including RF scanners, barcode scanners, tablets, wireless access points, and related systems Provide basic network support including switch patching, cabling validation, and wireless troubleshooting Perform basic administration of Microsoft 365 and Azure AD accounts, user access, and permission management Deploy and maintain desktop images and application software Conduct IT onboarding for new hires, including device provisioning, account and access setup, and onboarding sessions with end users Coordinate and work with third-party vendors for hardware repairs, network cabling, and other technical service requests Provide 'remote hands and eyes' support for corporate IT and external vendors Assist with security systems including video surveillance and access control technologies Ensure adherence to company IT security standards, patching policies, and access control procedures Maintain asset inventory and lifecycle management for IT equipment Document technical procedures and update IT support documentation Manage and monitor the company's ticketing system to track, prioritize, and resolve incidents and service requests Safely lift and move moderately heavy equipment such as computers and printers Provide occasional off-hours or emergency support when required Requirements: Associate's degree in IT, Business, or similar field 2+ years of Level1/Level2 IT Support experience Strong knowledge of Windows operating system and PC hardware Working knowledge of Microsoft 365 administration Basic understanding of networking concepts (TCP/IP, DHCP, DNS, switching, wireless) Strong analytical and problem-solving skills Ability to effectively prioritize and multi-task in a fast-paced environment Solid communication and interpersonal skills Polite and friendly demeanor with a passion for helping others Preferred Qualifications: Experience working in a warehouse, logistics, or distribution facility environment Experience supporting printers, mobile devices, RF scanners and other warehouse IT related hardware and software Working knowledge of Android and Apple operating systems Basic understanding of structured cabling infrastructure (copper and fiber) Familiarity with collaboration tools such as Slack and Microsoft Teams Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership - We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments. We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: ! Additional Details: Applicants must be currently authorized to work in the U.S. on a full-time basis. will not sponsor applicants for work visas. is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from email address. Please exercise caution if you receive an email from an alternate domain.
First Place For Youth-Join Our Team Video!Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team. About First Place for Youth, we're a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed. Why Work at First Place for Youth: Meaningful Impact: Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations.Innovative Approach: We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you'll contribute to programs that redefine the futures of these young lives.Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration.Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth.Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered.POSITION OVERVIEW: The Program Manager is responsible to ensure high quality services and effective daily operations of all aspects of SF TAY (Transition Age Youth) Rapid Re-housing and Rising Up Programs. These programs provide direct services to individuals whom experience homelessness during transition age (18-24 years old), while building skills development in housing, healthy living, education and employment for independent living preparedness. This role is critical to the support of the mission to address and combat youth homelessness in the San Francisco area. Duties include contract, site, services and human resource management including hiring, evaluation, coaching and training. The Program Manager is responsible to ensure program outcomes, train and support in best practice implementation, cultivate external opportunities and partnerships promoting youth in reaching pathway to living wage opportunities, organize community building events, coordinate with contract partner Stakeholders and supervise direct-service Case Managers and Resource Specialist staff. The Program Manager provides leadership congruent with agency policy, values and mission provides management reports as required, and leads projects or functions as assigned. This position is expected to be onsite at our Oakland Headquarter Office a minimum of 3 days a week, in the community of San Francisco and the surrounding Bay Area. DUTIES + RESPONSIBILITIES: Program Operations Manage assigned programs and projects to ensure compliance with program, agency, and regulatory policy. Provide leadership and guidance to staff on all components and processes of First Place for Youth with emphasis on assigned programs and projects. Review data to monitor quality of services, track outcomes, and guide support areas Participate in the ongoing development, evaluation, and refinement of service delivery including field training and support to ensure quality and effectiveness of services. Ensure high fidelity to First Place for Youth standards and competencies among staff. Provide oversight and compliance checks to ensure accuracy and integrity of all documentation. In collaboration with director, support budgeting, contract control, reporting and renewal, and all aspects of program/projects. Oversee day-to-day operations and effective functioning of single site affordable housing and scattered sites rapid rehousing partnerships; track outcomes, implement case plans, ensure retention of clients in housing, education and employment outcomes, and transition planning towards self-sustainability. Professionally and effectively represent the agency as needed in meetings with collaborative partners, and at other meetings as deemed important to the advancement of First Place's mission and goals. Talent Management Hire, train, develop and supervise a team of direct service staff and support them on best practices for effective service partnerships with non-profit housing agencies and rapid rehousing partners. Ensure all aspects of jobs and minimum qualifications are adhered to. Manage performance of direct service staff to meet expectations in the areas of housing retention, resource and referral, workshop delivery, case management, education and employment coaching. Provide weekly one-on-one participant-centered supervision to service staff. Provide on-going in-service training to ensure highly qualified and developing staff able to engage and support participants toward outcome achievement. Provide guidance to ensure focus on housing stability and income attainment toward long term housing stability. Provide guidance to ensure accuracy of housing information provided to staff including affordable housing applications, rapid rehousing information and referral, and eviction prevention services. Facilitate regular team meetings for direct service staff at affordable housing and rapid rehousing sites to increase collaboration, resource sharing and program fidelity. Ensure program data is entered on time and correctly to support program evaluation and outcomes tracking. Conduct yearly reviews of direct reports using the guidelines set forth in respective work plans for each staff member. Community Outreach and Engagement Cultivate community partnerships across multiple jurisdictions with local businesses, employment service agencies, educational institutes, and social service supporters that support participants reach their goals. Ensure robust awareness and access to community resources for all staff. In conjunction with director, provide leadership in collaborative meetings with program partners. Attend and represent agency interests at community meetings as assigned. Participate in coordinated entry and matching meetings to promote rapid entrance and engagement of youth with program staff toward achieving housing goals. Support First Place staff and, through that support, youth to navigate eligibility and regulatory requirements of each housing provider. Ensure rapid and effective response to manage vacancies, resident transitions, serious housing concerns and landlord/tenant issues that arise. Develop and maintain positive relationships with affordable housing providers and community partners that can further expand stable housing opportunities for Transition Age Youth. Orchestrate site visits and tours for funders and community providers to demonstrate how the First-Place partnerships with nonprofit affordable housing providers offer TAY a permanent housing solution. Direct Youth support May provide in vivo support to promote conflict resolution, safety or action planning, or crisis de-escalation. Provide direct support to participants during staff absence or vacancyOther duties as assigned. QUALIFICATIONS: Bachelor's degree required. Master's degree in counseling, psychology or Social Work is a plus.Four years' experience with at-risk youth at least one of which working with homeless youth or in affordable housing environment. Related MSW or equivalent degree can count for two experience years.A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging.Two plus years supervisory experience with desire to be a leader in high energy environment preferred.Demonstrated success organizing, managing and evaluating programs, events, campaigns or productions.Dependable car, valid driver's license, and proof of insurance preferred.Computer skills Proficiency with Microsoft Office applications including MS Word, Excel, Access, and PowerPoint, Project and Outlook. Experience with database systems is a plus.Strong Communication skills - Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information,Academic/Career experience.Computer/Software skills.Availability for occasional evening and weekend work and some travel as needed. Benefits: 15 days of vacation time in the first year12 days of sick time2 floating holidays15 paid holidaysEmployee's choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plansPrincipal dental and vision coverage with up to 90% of the premium covered by First PlaceHealthcare and Dependent care FSA plansPrincipal basic life and voluntary life insurance coverageEmployee Assistance Program401(k) retirement savings plan Paid sabbatical We do not offer relocation assistance Local candidates preferred Pay will be determined based on Education and Experience. If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future . click apply for full job details
06/13/2026
Full time
First Place For Youth-Join Our Team Video!Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team. About First Place for Youth, we're a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed. Why Work at First Place for Youth: Meaningful Impact: Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations.Innovative Approach: We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you'll contribute to programs that redefine the futures of these young lives.Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration.Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth.Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered.POSITION OVERVIEW: The Program Manager is responsible to ensure high quality services and effective daily operations of all aspects of SF TAY (Transition Age Youth) Rapid Re-housing and Rising Up Programs. These programs provide direct services to individuals whom experience homelessness during transition age (18-24 years old), while building skills development in housing, healthy living, education and employment for independent living preparedness. This role is critical to the support of the mission to address and combat youth homelessness in the San Francisco area. Duties include contract, site, services and human resource management including hiring, evaluation, coaching and training. The Program Manager is responsible to ensure program outcomes, train and support in best practice implementation, cultivate external opportunities and partnerships promoting youth in reaching pathway to living wage opportunities, organize community building events, coordinate with contract partner Stakeholders and supervise direct-service Case Managers and Resource Specialist staff. The Program Manager provides leadership congruent with agency policy, values and mission provides management reports as required, and leads projects or functions as assigned. This position is expected to be onsite at our Oakland Headquarter Office a minimum of 3 days a week, in the community of San Francisco and the surrounding Bay Area. DUTIES + RESPONSIBILITIES: Program Operations Manage assigned programs and projects to ensure compliance with program, agency, and regulatory policy. Provide leadership and guidance to staff on all components and processes of First Place for Youth with emphasis on assigned programs and projects. Review data to monitor quality of services, track outcomes, and guide support areas Participate in the ongoing development, evaluation, and refinement of service delivery including field training and support to ensure quality and effectiveness of services. Ensure high fidelity to First Place for Youth standards and competencies among staff. Provide oversight and compliance checks to ensure accuracy and integrity of all documentation. In collaboration with director, support budgeting, contract control, reporting and renewal, and all aspects of program/projects. Oversee day-to-day operations and effective functioning of single site affordable housing and scattered sites rapid rehousing partnerships; track outcomes, implement case plans, ensure retention of clients in housing, education and employment outcomes, and transition planning towards self-sustainability. Professionally and effectively represent the agency as needed in meetings with collaborative partners, and at other meetings as deemed important to the advancement of First Place's mission and goals. Talent Management Hire, train, develop and supervise a team of direct service staff and support them on best practices for effective service partnerships with non-profit housing agencies and rapid rehousing partners. Ensure all aspects of jobs and minimum qualifications are adhered to. Manage performance of direct service staff to meet expectations in the areas of housing retention, resource and referral, workshop delivery, case management, education and employment coaching. Provide weekly one-on-one participant-centered supervision to service staff. Provide on-going in-service training to ensure highly qualified and developing staff able to engage and support participants toward outcome achievement. Provide guidance to ensure focus on housing stability and income attainment toward long term housing stability. Provide guidance to ensure accuracy of housing information provided to staff including affordable housing applications, rapid rehousing information and referral, and eviction prevention services. Facilitate regular team meetings for direct service staff at affordable housing and rapid rehousing sites to increase collaboration, resource sharing and program fidelity. Ensure program data is entered on time and correctly to support program evaluation and outcomes tracking. Conduct yearly reviews of direct reports using the guidelines set forth in respective work plans for each staff member. Community Outreach and Engagement Cultivate community partnerships across multiple jurisdictions with local businesses, employment service agencies, educational institutes, and social service supporters that support participants reach their goals. Ensure robust awareness and access to community resources for all staff. In conjunction with director, provide leadership in collaborative meetings with program partners. Attend and represent agency interests at community meetings as assigned. Participate in coordinated entry and matching meetings to promote rapid entrance and engagement of youth with program staff toward achieving housing goals. Support First Place staff and, through that support, youth to navigate eligibility and regulatory requirements of each housing provider. Ensure rapid and effective response to manage vacancies, resident transitions, serious housing concerns and landlord/tenant issues that arise. Develop and maintain positive relationships with affordable housing providers and community partners that can further expand stable housing opportunities for Transition Age Youth. Orchestrate site visits and tours for funders and community providers to demonstrate how the First-Place partnerships with nonprofit affordable housing providers offer TAY a permanent housing solution. Direct Youth support May provide in vivo support to promote conflict resolution, safety or action planning, or crisis de-escalation. Provide direct support to participants during staff absence or vacancyOther duties as assigned. QUALIFICATIONS: Bachelor's degree required. Master's degree in counseling, psychology or Social Work is a plus.Four years' experience with at-risk youth at least one of which working with homeless youth or in affordable housing environment. Related MSW or equivalent degree can count for two experience years.A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging.Two plus years supervisory experience with desire to be a leader in high energy environment preferred.Demonstrated success organizing, managing and evaluating programs, events, campaigns or productions.Dependable car, valid driver's license, and proof of insurance preferred.Computer skills Proficiency with Microsoft Office applications including MS Word, Excel, Access, and PowerPoint, Project and Outlook. Experience with database systems is a plus.Strong Communication skills - Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information,Academic/Career experience.Computer/Software skills.Availability for occasional evening and weekend work and some travel as needed. Benefits: 15 days of vacation time in the first year12 days of sick time2 floating holidays15 paid holidaysEmployee's choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plansPrincipal dental and vision coverage with up to 90% of the premium covered by First PlaceHealthcare and Dependent care FSA plansPrincipal basic life and voluntary life insurance coverageEmployee Assistance Program401(k) retirement savings plan Paid sabbatical We do not offer relocation assistance Local candidates preferred Pay will be determined based on Education and Experience. If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future . click apply for full job details
Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details. POSITION SUMMARY Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Perform employee performance reviews and recommend appropriate salary changes. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Interview job applicants. Develop and review proposals, and review reports of field engineers. Supervisory Responsibilities 1+ Operations Supervisor and/or Supervising Engineer Competencies To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets. Valid Driver's License. EDUCATION/EXPERIENCE Graduate Engineer BSEE or BSME and no experience. OR Graduate of applicable Electrical Technical School or Military equivalent Same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates and management. Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License. Communicate effectively, in writing and verbally, with clients and peers. Good judgment, dependable, supervises projects with technical expertise and good business management skills. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment. Willing to work flexible hours, weekends, holidays, and night work. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
06/13/2026
Full time
Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details. POSITION SUMMARY Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Perform employee performance reviews and recommend appropriate salary changes. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Interview job applicants. Develop and review proposals, and review reports of field engineers. Supervisory Responsibilities 1+ Operations Supervisor and/or Supervising Engineer Competencies To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets. Valid Driver's License. EDUCATION/EXPERIENCE Graduate Engineer BSEE or BSME and no experience. OR Graduate of applicable Electrical Technical School or Military equivalent Same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates and management. Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License. Communicate effectively, in writing and verbally, with clients and peers. Good judgment, dependable, supervises projects with technical expertise and good business management skills. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment. Willing to work flexible hours, weekends, holidays, and night work. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
University of California Agriculture and Natural Resources
El Macero, California
Technical Project Management Professional 4 Davis, CA, Job ID 85531 University of California Agriculture and Natural Resources Job Description Position Summary: The University of California Agriculture and Natural Resources (UC ANR) is seeking an experienced and highly skilled Technical Project Manager to lead complex technical project for IT. Responsible for leading the full project life cycle-defining scope, schedule, and budget, coordinating cross functional teams and vendors, managing risks and reporting progress, and delivering results on time, within budget, and aligned with UC ANR's strategic goals. This position will report directly to the Chief Information Officer (CIO). This position is a career appointment that is 100% fixed. The home department is IT Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $103,100.00/year to $149,700.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 4/27/2026. Key Responsibilities: 30% Applies advanced technical project management concepts with a full understanding of project management practices and IT policies and procedures to manage complex projects. Provides analysis and resolutions for highly complex, project-related issues. 30% Implements the project management process for the location's IT products and services involving diverse departmental or cross-functional teams. Initiates, designs and leads project proposals, plans, communications and reports. 20% Has overall project management responsibility. May lead a team of analysts or other project resources including vendors and contractors. Assembles and directs large project teams, develops detailed project plans and schedules and monitors budget and resources. Directs project activities and resources with the goal of completing the project on schedule and within budget constraints. Interacts with senior internal and external personnel. Oversees the project from initiation through delivery including system integration, communications, interaction with vendors and managing risk. 20% Oversees the ServiceNow platform at an enterprise level, working closely with IT system administrators and IT business analysts to plan, prioritize, and implement enhancements and organization wide solutions while coordinating with cross functional partners to ensure the platform meets strategic and operational needs. Requirements: Bachelor's degree in related area (e.g. Computer Science) and / or equivalent experience / training. Basic knowledge of project management principles, theories, and concepts plus experience with SDLC methodologies (Agile, Waterfall, hybrid). Lead end to end implementations-including requirements gathering, testing, stakeholder engagement, deployment, stabilization, and post go live support-and design/automate digital workflows, task automations, and project dashboards to improve visibility and cross functional collaboration. Expertise in selecting and applying appropriate project management methods, adapting them to changing business needs, and leveraging tracking tools/metrics (e.g., Jira, Smartsheet, Project) to monitor effort, cost, and progress on broad, complex initiatives. Ability to assess organizational IT needs, design services/processes to meet them, and understand the impact of technology initiatives on the broader organization. Proven capacity to anticipate obstacles, develop contingency plans, and maintain meticulous attention to detail while prioritizing tasks effectively. Strong written communication, the skill to convey information clearly at all organizational levels, and a track record of establishing and maintaining effective stakeholder partnerships that ensure alignment, manage expectations, and enable shared decision making. Demonstrated leadership of technology teams, persuasive argumentation, and effective problem solving skills. Experience managing vendors, contracts, SOWs, and partner deliverables while leading a team of technology professionals. Ability to integrate critical information across disciplines, understand how projects support broader business strategies, and identify process improvement opportunities in complex technical environments. Preferred Skills: Demonstrated experience with large scale, multi department stakeholder coalitions or governance boards that drive enterprise wide technology decision making. Prior experience working within the University of California system or other higher education institutions. Professional certification (PMP or equivalent). Lean Six Sigma Green Belt or Yellow Belt certification. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e0fe6edadf4c5e4aafca296ff6865b84
06/13/2026
Full time
Technical Project Management Professional 4 Davis, CA, Job ID 85531 University of California Agriculture and Natural Resources Job Description Position Summary: The University of California Agriculture and Natural Resources (UC ANR) is seeking an experienced and highly skilled Technical Project Manager to lead complex technical project for IT. Responsible for leading the full project life cycle-defining scope, schedule, and budget, coordinating cross functional teams and vendors, managing risks and reporting progress, and delivering results on time, within budget, and aligned with UC ANR's strategic goals. This position will report directly to the Chief Information Officer (CIO). This position is a career appointment that is 100% fixed. The home department is IT Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $103,100.00/year to $149,700.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 4/27/2026. Key Responsibilities: 30% Applies advanced technical project management concepts with a full understanding of project management practices and IT policies and procedures to manage complex projects. Provides analysis and resolutions for highly complex, project-related issues. 30% Implements the project management process for the location's IT products and services involving diverse departmental or cross-functional teams. Initiates, designs and leads project proposals, plans, communications and reports. 20% Has overall project management responsibility. May lead a team of analysts or other project resources including vendors and contractors. Assembles and directs large project teams, develops detailed project plans and schedules and monitors budget and resources. Directs project activities and resources with the goal of completing the project on schedule and within budget constraints. Interacts with senior internal and external personnel. Oversees the project from initiation through delivery including system integration, communications, interaction with vendors and managing risk. 20% Oversees the ServiceNow platform at an enterprise level, working closely with IT system administrators and IT business analysts to plan, prioritize, and implement enhancements and organization wide solutions while coordinating with cross functional partners to ensure the platform meets strategic and operational needs. Requirements: Bachelor's degree in related area (e.g. Computer Science) and / or equivalent experience / training. Basic knowledge of project management principles, theories, and concepts plus experience with SDLC methodologies (Agile, Waterfall, hybrid). Lead end to end implementations-including requirements gathering, testing, stakeholder engagement, deployment, stabilization, and post go live support-and design/automate digital workflows, task automations, and project dashboards to improve visibility and cross functional collaboration. Expertise in selecting and applying appropriate project management methods, adapting them to changing business needs, and leveraging tracking tools/metrics (e.g., Jira, Smartsheet, Project) to monitor effort, cost, and progress on broad, complex initiatives. Ability to assess organizational IT needs, design services/processes to meet them, and understand the impact of technology initiatives on the broader organization. Proven capacity to anticipate obstacles, develop contingency plans, and maintain meticulous attention to detail while prioritizing tasks effectively. Strong written communication, the skill to convey information clearly at all organizational levels, and a track record of establishing and maintaining effective stakeholder partnerships that ensure alignment, manage expectations, and enable shared decision making. Demonstrated leadership of technology teams, persuasive argumentation, and effective problem solving skills. Experience managing vendors, contracts, SOWs, and partner deliverables while leading a team of technology professionals. Ability to integrate critical information across disciplines, understand how projects support broader business strategies, and identify process improvement opportunities in complex technical environments. Preferred Skills: Demonstrated experience with large scale, multi department stakeholder coalitions or governance boards that drive enterprise wide technology decision making. Prior experience working within the University of California system or other higher education institutions. Professional certification (PMP or equivalent). Lean Six Sigma Green Belt or Yellow Belt certification. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: Copyright 2025 Inc. All rights reserved. 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Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details. POSITION SUMMARY Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Perform employee performance reviews and recommend appropriate salary changes. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Interview job applicants. Develop and review proposals, and review reports of field engineers. Supervisory Responsibilities 1+ Operations Supervisor and/or Supervising Engineer Competencies To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets. Valid Driver's License. EDUCATION/EXPERIENCE Graduate Engineer BSEE or BSME and no experience. OR Graduate of applicable Electrical Technical School or Military equivalent Same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates and management. Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License. Communicate effectively, in writing and verbally, with clients and peers. Good judgment, dependable, supervises projects with technical expertise and good business management skills. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment. Willing to work flexible hours, weekends, holidays, and night work. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
06/13/2026
Full time
Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details. POSITION SUMMARY Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Perform employee performance reviews and recommend appropriate salary changes. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Interview job applicants. Develop and review proposals, and review reports of field engineers. Supervisory Responsibilities 1+ Operations Supervisor and/or Supervising Engineer Competencies To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets. Valid Driver's License. EDUCATION/EXPERIENCE Graduate Engineer BSEE or BSME and no experience. OR Graduate of applicable Electrical Technical School or Military equivalent Same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates and management. Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License. Communicate effectively, in writing and verbally, with clients and peers. Good judgment, dependable, supervises projects with technical expertise and good business management skills. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment. Willing to work flexible hours, weekends, holidays, and night work. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Certification in Cadence/Prelude or needs to obtain based on Epic educational requirements. Certification in Real Time Eligibility (RTE) or needs to obtain based on Epic educational requirements. Proficient in Microsoft applications including Word, Excel, and PowerPoint Associate or bachelor's degree or equivalent hospital experience preferred with a focus in healthcare, business, or information systems. Experience / Qualifications Prior analyst experience working with scheduling and registration systems. Work history/knowledge of scheduling and registration operations Prior experience with Epic's Cadence and Prelude modules a plus. Knowledge of the operational practices of scheduling and payer authorization, including nuances of provider schedules within an organization, scheduling practices for certain types of visits, and how these practices relate to the medical record flow for appointments. Knowledge of areas that integrate with Cadence, including check-in, registration, benefits, referrals, PCP assignment and orders. Intermediate proficiency in Microsoft Excel. Strong interpersonal communication and organization skills required. Work history in a Healthcare IT required. Position Summary The Epic Cadence/Prelude Application Analyst supports the mission of JMC by configuring and supporting financial applications within the Epic electronic health record (EHR) software. The Epic Cadence and Prelude Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Cadence and Prelude Application Analyst will provide application support and optimization. The Epic Cadence and Prelude Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design and tracking risk/issues and requests. Comprehends and practices standards such as shared vs separate build guidelines, change control process, Guiding principles, Affiliate naming and numbering convention, data migration, support incident tracking and optimization request process for affiliates. Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners, and customers in a consistent manner. Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner. Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner. Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner. Under direction of senior team members, performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes. Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies. Provides support to departments/end users during system upgrade and optimization activities. Executes assigned tasks under the supervision of senior team members/management. Ensures Tasks are completed within specified time frame. Utilizes system knowledge and available resources to address routine issues. Actively participates in departmental and customer team meetings. Provides input, and acts as a team resource by taking notes or other support activities. Maintains up-to-date application knowledge for assigned applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks. Actively participates in testing of downtime processes. Activities may include executing test scripts, working with end users or other tasks to support downtime activities. Participates in discussions related to the development of training content for users. Provides support to formal training classes, when necessary, in the form of proctoring, materials preparation or other tasks as necessary. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Intermittent periods of standing, walking, sitting, minor lifting, and extensive computer work. Threshold Requirements These threshold requirements are required and completed on a yearly basis. Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation. TB/PPD Surveillance Program. Maintenance of required professional licensing and/or certification(s).
06/13/2026
Full time
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Certification in Cadence/Prelude or needs to obtain based on Epic educational requirements. Certification in Real Time Eligibility (RTE) or needs to obtain based on Epic educational requirements. Proficient in Microsoft applications including Word, Excel, and PowerPoint Associate or bachelor's degree or equivalent hospital experience preferred with a focus in healthcare, business, or information systems. Experience / Qualifications Prior analyst experience working with scheduling and registration systems. Work history/knowledge of scheduling and registration operations Prior experience with Epic's Cadence and Prelude modules a plus. Knowledge of the operational practices of scheduling and payer authorization, including nuances of provider schedules within an organization, scheduling practices for certain types of visits, and how these practices relate to the medical record flow for appointments. Knowledge of areas that integrate with Cadence, including check-in, registration, benefits, referrals, PCP assignment and orders. Intermediate proficiency in Microsoft Excel. Strong interpersonal communication and organization skills required. Work history in a Healthcare IT required. Position Summary The Epic Cadence/Prelude Application Analyst supports the mission of JMC by configuring and supporting financial applications within the Epic electronic health record (EHR) software. The Epic Cadence and Prelude Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Cadence and Prelude Application Analyst will provide application support and optimization. The Epic Cadence and Prelude Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design and tracking risk/issues and requests. Comprehends and practices standards such as shared vs separate build guidelines, change control process, Guiding principles, Affiliate naming and numbering convention, data migration, support incident tracking and optimization request process for affiliates. Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners, and customers in a consistent manner. Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner. Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner. Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner. Under direction of senior team members, performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes. Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies. Provides support to departments/end users during system upgrade and optimization activities. Executes assigned tasks under the supervision of senior team members/management. Ensures Tasks are completed within specified time frame. Utilizes system knowledge and available resources to address routine issues. Actively participates in departmental and customer team meetings. Provides input, and acts as a team resource by taking notes or other support activities. Maintains up-to-date application knowledge for assigned applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks. Actively participates in testing of downtime processes. Activities may include executing test scripts, working with end users or other tasks to support downtime activities. Participates in discussions related to the development of training content for users. Provides support to formal training classes, when necessary, in the form of proctoring, materials preparation or other tasks as necessary. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Intermittent periods of standing, walking, sitting, minor lifting, and extensive computer work. Threshold Requirements These threshold requirements are required and completed on a yearly basis. Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation. TB/PPD Surveillance Program. Maintenance of required professional licensing and/or certification(s).
Job Description Requisition ID: 38533 Cheers to creating an incredible tomorrow! At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward. We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes. Here's to crafting careers and creating new legacies. Crafted Highlights : In the role of IT Application Support Manager , you will oversee Managed Service Providers and ensures reliable, high quality support for critical business applications in Milwaukee, WI . This role drives operational excellence through continuous process improvements, strong governance, and effective transition to operations for new projects. Partnering closely with regional IT and business stakeholders, the manager ensures third party services are delivered consistently and without disruption to core business operations. What You'll Be Brewing : Manage relationships with third parties to ensure the effective running of IT applications, ensuring consistent adherence to and proper execution of agreed policies and procedures by all parties Oversee activities associated with monitoring, analysis, and reporting of application service provider performance Develop plans to identify and fix root causes of application outages and incidents following agreed upon change control and release management processes Act as point of escalation for IT service delivery concerns form the business and IT management for your area, ensuring business impacts are identified and discussed Collaborate with project teams and application/service transition team to ensure that new services and upgrades are implemented without adverse impact to the company's critical core systems Key Ingredients: You have a bachelor's degree in IT, Computer Science or Equivalent experience Minimum of 8 years of experience in application development or delivery Functional knowledge of key SAP platforms and modules, including SAP S/4HANA, SAP ECC, EWM, TM, MM, SD, and FI/CO, sufficient to provide application ownership, govern service delivery, and assess business impact. Expertise in IT service management and MSP governance, including SLA/KPI management, vendor oversight, and outsourced support models Proven incident, problem, and change management skills in enterprise critical, integrated application environments. Strong analytical and problem solving skills to diagnose complex cross system issues and drive root cause resolution and continuous improvement. Capability to govern and usage of AI observability tools, dashboards and metrics. Excellent communication and stakeholder management skills, with the ability to translate technical issues into clear business impact for leadership. Ability to operate both strategically and tactically, influence without direct authority, and maintain strong ownership and accountability You build relationships and collaborate to get to the desired outcome. You take accountability for results - acting with integrity and honoring commitments You take accountability for results - acting with integrity and honoring commitments You have a thirst for learning - you are always looking for ways to learn and help one another grow You exhibit our core values Beverage Bonuses : Flexible work programs that support work life balance including a hybrid work model of 4 days in the office We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization Ability to grow and develop your career centered around our First Choice Learning opportunities Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources On site Pub, access to cool brand clothing and swag, top events and, of course free beer and beverages! Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Job Posting Salary Range: Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail .
06/13/2026
Full time
Job Description Requisition ID: 38533 Cheers to creating an incredible tomorrow! At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward. We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes. Here's to crafting careers and creating new legacies. Crafted Highlights : In the role of IT Application Support Manager , you will oversee Managed Service Providers and ensures reliable, high quality support for critical business applications in Milwaukee, WI . This role drives operational excellence through continuous process improvements, strong governance, and effective transition to operations for new projects. Partnering closely with regional IT and business stakeholders, the manager ensures third party services are delivered consistently and without disruption to core business operations. What You'll Be Brewing : Manage relationships with third parties to ensure the effective running of IT applications, ensuring consistent adherence to and proper execution of agreed policies and procedures by all parties Oversee activities associated with monitoring, analysis, and reporting of application service provider performance Develop plans to identify and fix root causes of application outages and incidents following agreed upon change control and release management processes Act as point of escalation for IT service delivery concerns form the business and IT management for your area, ensuring business impacts are identified and discussed Collaborate with project teams and application/service transition team to ensure that new services and upgrades are implemented without adverse impact to the company's critical core systems Key Ingredients: You have a bachelor's degree in IT, Computer Science or Equivalent experience Minimum of 8 years of experience in application development or delivery Functional knowledge of key SAP platforms and modules, including SAP S/4HANA, SAP ECC, EWM, TM, MM, SD, and FI/CO, sufficient to provide application ownership, govern service delivery, and assess business impact. Expertise in IT service management and MSP governance, including SLA/KPI management, vendor oversight, and outsourced support models Proven incident, problem, and change management skills in enterprise critical, integrated application environments. Strong analytical and problem solving skills to diagnose complex cross system issues and drive root cause resolution and continuous improvement. Capability to govern and usage of AI observability tools, dashboards and metrics. Excellent communication and stakeholder management skills, with the ability to translate technical issues into clear business impact for leadership. Ability to operate both strategically and tactically, influence without direct authority, and maintain strong ownership and accountability You build relationships and collaborate to get to the desired outcome. You take accountability for results - acting with integrity and honoring commitments You take accountability for results - acting with integrity and honoring commitments You have a thirst for learning - you are always looking for ways to learn and help one another grow You exhibit our core values Beverage Bonuses : Flexible work programs that support work life balance including a hybrid work model of 4 days in the office We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization Ability to grow and develop your career centered around our First Choice Learning opportunities Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources On site Pub, access to cool brand clothing and swag, top events and, of course free beer and beverages! Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Job Posting Salary Range: Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail .
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Bachelor's degree in Clinical Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field. Experience / Qualifications Epic Certified in respective application upon hire or obtain within 9 months of employment Proficient in Microsoft applications including Word, Excel, and PowerPoint Registered Nurse or Allied Health Professional Prior analyst experience working with inpatient clinical systems. Work history/knowledge of inpatient clinical operations (e.g., order entry, clinical documentation, etc.) Prior experience with Clinical Documentation inc, Stork L&D, Secure Chat, & Rover a plus. Work history/knowledge of Inpatient/OB Nursing workflows Strong interpersonal communication and organization skills required. Work history in a Healthcare required. Position Summary The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient ClinDoc applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Inpatient Application Analyst will provide application support and optimization. The Epic Inpatient Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The team member must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Acting as the primary support contact for the application's end users Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them. Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions. Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end user concerns, budget, and upcoming milestones. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Requires sitting for long periods of time, use of computer and other telecommunication devices. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail oriented, alert, and self-motivated. Threshold Requirements These threshold requirements are required and completed yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s). This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.
06/13/2026
Full time
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Bachelor's degree in Clinical Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field. Experience / Qualifications Epic Certified in respective application upon hire or obtain within 9 months of employment Proficient in Microsoft applications including Word, Excel, and PowerPoint Registered Nurse or Allied Health Professional Prior analyst experience working with inpatient clinical systems. Work history/knowledge of inpatient clinical operations (e.g., order entry, clinical documentation, etc.) Prior experience with Clinical Documentation inc, Stork L&D, Secure Chat, & Rover a plus. Work history/knowledge of Inpatient/OB Nursing workflows Strong interpersonal communication and organization skills required. Work history in a Healthcare required. Position Summary The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient ClinDoc applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Inpatient Application Analyst will provide application support and optimization. The Epic Inpatient Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The team member must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Acting as the primary support contact for the application's end users Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them. Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions. Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end user concerns, budget, and upcoming milestones. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Requires sitting for long periods of time, use of computer and other telecommunication devices. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail oriented, alert, and self-motivated. Threshold Requirements These threshold requirements are required and completed yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s). This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Required certification in Operational Database Administration Bachelor's degree in computer science, data science, information science, business, or related field Experience / Qualifications Strong Unix Skills using command-line prompt, including navigating directory structures and file manipulation. Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc. Knowledge of a command shell (Korn, POSIX, Bourne, or C), plus languages and utilities such as ask, sed, and Perl Ability to create, understand, and follow processes to ensure successful execution of critical maintenance procedures. Position Summary The Epic Operational Database Administrator participates in the development, implementation, and maintenance of software applications and databases using various relational databases, client/server, and object-oriented tools and programming languages. The Epic Operational Database Administrator will use various applications to maintain and update large databases, reviews database designs, and ensures consistency of standards, procedures, and content. Assembles, manipulates, analyzes, and disseminates data. The Epic Operational Database Administrator will plan and coordinate database design and development to ensure the development of an accurate clinical database. Creating and managing the ODB environments that serve production, reporting, disaster recovery, training, and non-production needs. Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of the Epic system Understanding performance metrics, monitoring system performance, and troubleshooting issues Managing the logins for different types of access, including login behavior, and working environment configuration Applying IRIS and Epic upgrades and updates to production and non-production environments Configuring and maintaining environment copies according to the environment strategy Responding to emergency and after-hours issues Engaging in capacity planning exercises to ensure adequate system resources. Collaborating with technical teams and Epic to ensure proactive support. Writing and maintaining scripts to improve system management tasks. Participating in change control processes for all planned application and technical activities. Maintaining and testing processes related to business continuity. Following vendor and Epic best practices for hardware and software configuration. Member of the on-call rotation team. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Intermittent periods of standing, walking, sitting, minor lifting, and extensive computer work. Threshold Requirements These threshold requirements are required and completed yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s).
06/13/2026
Full time
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Required certification in Operational Database Administration Bachelor's degree in computer science, data science, information science, business, or related field Experience / Qualifications Strong Unix Skills using command-line prompt, including navigating directory structures and file manipulation. Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc. Knowledge of a command shell (Korn, POSIX, Bourne, or C), plus languages and utilities such as ask, sed, and Perl Ability to create, understand, and follow processes to ensure successful execution of critical maintenance procedures. Position Summary The Epic Operational Database Administrator participates in the development, implementation, and maintenance of software applications and databases using various relational databases, client/server, and object-oriented tools and programming languages. The Epic Operational Database Administrator will use various applications to maintain and update large databases, reviews database designs, and ensures consistency of standards, procedures, and content. Assembles, manipulates, analyzes, and disseminates data. The Epic Operational Database Administrator will plan and coordinate database design and development to ensure the development of an accurate clinical database. Creating and managing the ODB environments that serve production, reporting, disaster recovery, training, and non-production needs. Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of the Epic system Understanding performance metrics, monitoring system performance, and troubleshooting issues Managing the logins for different types of access, including login behavior, and working environment configuration Applying IRIS and Epic upgrades and updates to production and non-production environments Configuring and maintaining environment copies according to the environment strategy Responding to emergency and after-hours issues Engaging in capacity planning exercises to ensure adequate system resources. Collaborating with technical teams and Epic to ensure proactive support. Writing and maintaining scripts to improve system management tasks. Participating in change control processes for all planned application and technical activities. Maintaining and testing processes related to business continuity. Following vendor and Epic best practices for hardware and software configuration. Member of the on-call rotation team. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Intermittent periods of standing, walking, sitting, minor lifting, and extensive computer work. Threshold Requirements These threshold requirements are required and completed yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s).
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Bachelor's degree in Clinical Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field. Experience / Qualifications Epic Certified in respective application upon hire or obtain within 9 months of employment Proficient in Microsoft applications including Word, Excel, and PowerPoint Registered Nurse or Allied Health Professional Prior analyst experience working with inpatient clinical systems. Work history/knowledge of inpatient clinical operations (e.g., order entry, clinical documentation, etc.) Prior experience with Clinical Documentation inc, Stork L&D, Secure Chat, & Rover a plus. Work history/knowledge of Inpatient/OB Nursing workflows Strong interpersonal communication and organization skills required. Work history in a Healthcare required. Position Summary The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient ClinDoc applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Inpatient Application Analyst will provide application support and optimization. The Epic Inpatient Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The team member must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Acting as the primary support contact for the application's end users Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them. Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions. Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end user concerns, budget, and upcoming milestones. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Requires sitting for long periods of time, use of computer and other telecommunication devices. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail oriented, alert, and self-motivated. Threshold Requirements These threshold requirements are required and completed yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s). This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.
06/13/2026
Full time
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Bachelor's degree in Clinical Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field. Experience / Qualifications Epic Certified in respective application upon hire or obtain within 9 months of employment Proficient in Microsoft applications including Word, Excel, and PowerPoint Registered Nurse or Allied Health Professional Prior analyst experience working with inpatient clinical systems. Work history/knowledge of inpatient clinical operations (e.g., order entry, clinical documentation, etc.) Prior experience with Clinical Documentation inc, Stork L&D, Secure Chat, & Rover a plus. Work history/knowledge of Inpatient/OB Nursing workflows Strong interpersonal communication and organization skills required. Work history in a Healthcare required. Position Summary The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient ClinDoc applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Inpatient Application Analyst will provide application support and optimization. The Epic Inpatient Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The team member must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Acting as the primary support contact for the application's end users Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them. Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions. Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end user concerns, budget, and upcoming milestones. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Requires sitting for long periods of time, use of computer and other telecommunication devices. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail oriented, alert, and self-motivated. Threshold Requirements These threshold requirements are required and completed yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s). This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education: Preferred but not required certification in Epic Business Intelligence Development. Bachelor's degree in engineering, physics, computer sciences, math, information systems, or statistics Experience / Qualifications: Strong communication skills. Critical thinking and an analytical mind. User focused design and data visualization skills. Proficiency with SQL and relational database concepts Proficiency and demonstrated experience with analytics tools. Deep understanding of system build, end user workflows, and patterns of use. Technical skills to design and write reports. Familiarity with Epic applications and database structure. Ability to gain an in depth understanding of data models Ability to understand data structures. For financial reporting: Prior experience working with an AR system is desirable, but not required. For clinical reporting: Prior experience working with an EMR system is desirable, but not required. Position Summary The Epic Business Intelligence Developer Business intelligence developers (BIDs) create analytics content for end users and third parties who require Epic data. Configuring and testing Epic released and Foundation System content for all applications, including: Reporting Workbench. SlicerDicer data models. Radar dashboards. Cogito SQL. Creating content to display Epic data from Chronicles, Clarity, and Caboodle. Writing SQL and configuring Radar settings for custom SQL metrics. Modifying existing reports, as necessary. Distributing analytics content to data consumers. Reviewing peer reports for validity. Working with subject matter experts to understand the needs of data consumers. Maintaining the Analytics Catalog and associated metadata records. Testing analytics build in a specified testing environment and volume testing in live environments. Reviewing upgrade documentation related to Clarity and Caboodle features and determining how to implement the changes. BIDs might also be responsible for building and maintaining: Cubes, Extracts, SlicerDicer custom filters, Third party BI tools Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Intermittent periods of standing, walking, sitting, minor lifting, and extensive computer work. Threshold Requirements These threshold requirements are required and completed yearly basis. Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation. TB/PPD Surveillance Program. Maintenance of required professional licensing and/or certification(s).
06/13/2026
Full time
Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education: Preferred but not required certification in Epic Business Intelligence Development. Bachelor's degree in engineering, physics, computer sciences, math, information systems, or statistics Experience / Qualifications: Strong communication skills. Critical thinking and an analytical mind. User focused design and data visualization skills. Proficiency with SQL and relational database concepts Proficiency and demonstrated experience with analytics tools. Deep understanding of system build, end user workflows, and patterns of use. Technical skills to design and write reports. Familiarity with Epic applications and database structure. Ability to gain an in depth understanding of data models Ability to understand data structures. For financial reporting: Prior experience working with an AR system is desirable, but not required. For clinical reporting: Prior experience working with an EMR system is desirable, but not required. Position Summary The Epic Business Intelligence Developer Business intelligence developers (BIDs) create analytics content for end users and third parties who require Epic data. Configuring and testing Epic released and Foundation System content for all applications, including: Reporting Workbench. SlicerDicer data models. Radar dashboards. Cogito SQL. Creating content to display Epic data from Chronicles, Clarity, and Caboodle. Writing SQL and configuring Radar settings for custom SQL metrics. Modifying existing reports, as necessary. Distributing analytics content to data consumers. Reviewing peer reports for validity. Working with subject matter experts to understand the needs of data consumers. Maintaining the Analytics Catalog and associated metadata records. Testing analytics build in a specified testing environment and volume testing in live environments. Reviewing upgrade documentation related to Clarity and Caboodle features and determining how to implement the changes. BIDs might also be responsible for building and maintaining: Cubes, Extracts, SlicerDicer custom filters, Third party BI tools Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Intermittent periods of standing, walking, sitting, minor lifting, and extensive computer work. Threshold Requirements These threshold requirements are required and completed yearly basis. Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation. TB/PPD Surveillance Program. Maintenance of required professional licensing and/or certification(s).