Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician I: The Broadband Network Technician I is responsible for detecting, troubleshooting and resolving system outages for data, video, and telephone. This role will be responsible for emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing. The BNT I is required to maintain documentation as needed. This role participates in a 24/7 on-call rotation. Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Requirements/Qualifications Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary range in Massachusetts for this position is $26.00- $29.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
05/03/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician I: The Broadband Network Technician I is responsible for detecting, troubleshooting and resolving system outages for data, video, and telephone. This role will be responsible for emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing. The BNT I is required to maintain documentation as needed. This role participates in a 24/7 on-call rotation. Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Requirements/Qualifications Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary range in Massachusetts for this position is $26.00- $29.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician II: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Ladder; Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
05/03/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician II: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Ladder; Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician I: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Requirements/Qualifications Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73 per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
05/03/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician I: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Requirements/Qualifications Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73 per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician II: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Ladder; Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
05/03/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician II: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Ladder; Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician II: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Ladder; Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
05/03/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician II: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Ladder; Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician II: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Ladder; Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
05/03/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician II: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Ladder; Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician II: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Ladder; Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
05/03/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician II: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent Experience: 2 years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Knowledge of Ladder; Hand or Power Tools Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary in Pennsylvania for this position is $21.47-$35.73per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b2d185386
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based out of Astound's Canton, MA office. A Day in the Life of the Broadband Technician II: Residential install, service/repair, and disconnects (data, video, phone) on customer premises Ensure/record correct RF and signal levels within specifications Communication with leadership and dispatch as needed Customer education Operate company vehicle in safe and responsible manner Perform all work in a safe manner according to all company policies and state rules and regulations Operate any company vehicle in a safe and responsible manner according to all company policies and state rules and regulations Perform residential/commercial installations, changes of service and disconnects (high-speed data, video, phone) on customer premises Ensure all work is completed in accordance with all applicable company procedures/policies and in compliance with all municipal, state and federal laws and guidelines Ensure/record correct RF and Wi-Fi signal levels within specifications Perform troubleshooting tasks to identify problems and develop and implement resolutions for video, phone, high-speed data and networking devices Ability to troubleshoot all related RF problems from three active poles back to the customer premise (i.e. troubleshoot taps as in seizure screws and water damage; terminate open tap ports to prevent leakage) Responsible for the operation and use of related test equipment to include, but not limited to, a signal level meter, multimeter, leakage detection equipment and laptop Provide customer education and information on the services, equipment and products installed Promote marketing and sales efforts during each customer contact through the upsell program Maintain regular communication throughout the shift with management and dispatch Take appropriate action to expedite workflow to consistently meet customer appointments and company commitments Issue, receive, maintain and be accountable for an approved level of inventory stock and equipment Perform stand-by duties and serve in a 24/7 on call capacity as assigned Maintain an up-to-date timesheet and complete assigned training in a timely fashion Other duties as assigned What You Bring to the Table: Experience: 6+ months of satisfactory metrics OR 1+ years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service; Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone High School Diploma or Equivalent Valid driver's license and satisfactory driving record per the Fleet Policy Physical Requirements: Ability to lift up to 75 lbs Standing and walking for extended periods of time We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time positions The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based out of Astound's Canton, MA office. A Day in the Life of the Broadband Technician II: Residential install, service/repair, and disconnects (data, video, phone) on customer premises Ensure/record correct RF and signal levels within specifications Communication with leadership and dispatch as needed Customer education Operate company vehicle in safe and responsible manner Perform all work in a safe manner according to all company policies and state rules and regulations Operate any company vehicle in a safe and responsible manner according to all company policies and state rules and regulations Perform residential/commercial installations, changes of service and disconnects (high-speed data, video, phone) on customer premises Ensure all work is completed in accordance with all applicable company procedures/policies and in compliance with all municipal, state and federal laws and guidelines Ensure/record correct RF and Wi-Fi signal levels within specifications Perform troubleshooting tasks to identify problems and develop and implement resolutions for video, phone, high-speed data and networking devices Ability to troubleshoot all related RF problems from three active poles back to the customer premise (i.e. troubleshoot taps as in seizure screws and water damage; terminate open tap ports to prevent leakage) Responsible for the operation and use of related test equipment to include, but not limited to, a signal level meter, multimeter, leakage detection equipment and laptop Provide customer education and information on the services, equipment and products installed Promote marketing and sales efforts during each customer contact through the upsell program Maintain regular communication throughout the shift with management and dispatch Take appropriate action to expedite workflow to consistently meet customer appointments and company commitments Issue, receive, maintain and be accountable for an approved level of inventory stock and equipment Perform stand-by duties and serve in a 24/7 on call capacity as assigned Maintain an up-to-date timesheet and complete assigned training in a timely fashion Other duties as assigned What You Bring to the Table: Experience: 6+ months of satisfactory metrics OR 1+ years external telecommunications technician Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service; Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone High School Diploma or Equivalent Valid driver's license and satisfactory driving record per the Fleet Policy Physical Requirements: Ability to lift up to 75 lbs Standing and walking for extended periods of time We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time positions The base salary in Massachusetts for this position is $22-$24 per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):